If you have a background in payroll working for an Accountancy Practice or Bureau and want to take the next step in your career, we have an opportunity for a self-motivated Payroll Assistant, to progress up, or an existing Manager, looking for an alternative. You will need to be passionate about client care. Our client is offering an outsourced payroll function to dynamic businesses and is offering click apply for full job details
May 19, 2024
Full time
If you have a background in payroll working for an Accountancy Practice or Bureau and want to take the next step in your career, we have an opportunity for a self-motivated Payroll Assistant, to progress up, or an existing Manager, looking for an alternative. You will need to be passionate about client care. Our client is offering an outsourced payroll function to dynamic businesses and is offering click apply for full job details
Anderson Recruitment Ltd
Cheltenham, Gloucestershire
Due to continued growth our thriving family-run client based just on the outskirts of Cheltenham has a brand-new exciting opportunity for an Office & Marketing Administratorto join their hardworking enthusiastic team on a permanent basis. This role is a multifaceted position, working closely with the office manager and company directors to support the company expansion. The core of the role is supporting the administrative / finance duties, being the main point of contact for suppliers but also supporting the business development and marketing activities. The ideal candidate will be dependable and resilient, have a positive can-do attitude who thrives on variety and responsibility with a creative eye! Key Responsibilities; -Initial point of contact for suppliers, handling enquiries via incoming calls and emails -Researching contacts, creating marketing material / emailers and associated activities -Managing supplier accounts; resolving any queries -Preparation and management of the purchase ledger payment schedule -Process supplier invoices -Managing the company's holiday and absence calendar, verifying timesheets and preparing payroll -Credit control; managing the debtors and securing receipts on time Candidate Attributes; -IT literate, particular in Microsoft Office packages -Experience working in a similar position -Full driving license and access to own vehicle -Excellent organisational skills -Ability to prioritise and manage own workload Hours; Monday to Thursday 9am - 4pm & 9am - 1pm on Friday Salary; up to £28,000 depending on experience + free parking.
May 19, 2024
Full time
Due to continued growth our thriving family-run client based just on the outskirts of Cheltenham has a brand-new exciting opportunity for an Office & Marketing Administratorto join their hardworking enthusiastic team on a permanent basis. This role is a multifaceted position, working closely with the office manager and company directors to support the company expansion. The core of the role is supporting the administrative / finance duties, being the main point of contact for suppliers but also supporting the business development and marketing activities. The ideal candidate will be dependable and resilient, have a positive can-do attitude who thrives on variety and responsibility with a creative eye! Key Responsibilities; -Initial point of contact for suppliers, handling enquiries via incoming calls and emails -Researching contacts, creating marketing material / emailers and associated activities -Managing supplier accounts; resolving any queries -Preparation and management of the purchase ledger payment schedule -Process supplier invoices -Managing the company's holiday and absence calendar, verifying timesheets and preparing payroll -Credit control; managing the debtors and securing receipts on time Candidate Attributes; -IT literate, particular in Microsoft Office packages -Experience working in a similar position -Full driving license and access to own vehicle -Excellent organisational skills -Ability to prioritise and manage own workload Hours; Monday to Thursday 9am - 4pm & 9am - 1pm on Friday Salary; up to £28,000 depending on experience + free parking.
WHAT YOU'LL DO Position Overview As a Benefits Senior Specialist, you will take the lead in coordinating all BCG employee benefits and wellbeing programmes for the BCG London office. You will be responsible for, and executing, the benefits and wellbeing strategy alongside the Senior Benefits Manager. You will play a pivotal role in raising the awareness of our benefits and wellbeing offering and will have an exciting opportunity to contribute to a range of projects to further enhance our provision. What will you do Main duties will involve: Review and enhance the benefits provision for London working closely with the LAB Benefits Senior Manager and take a leading role on projects (for example the annual renewal cycle, review of health and wellbeing benefit provisions) Responsible for ensuring the online benefits platform runs smoothly for all employees in London and managing any changes to the benefits package Take a leading role in the LAB Wellbeing Champions team by organising wellbeing events for London and partnering with wider colleagues and networks who are passionate about wellbeing Manage complex employee queries and escalations regarding benefits Maintain strong relationships with benefit providers/brokers with the Senior Benefits Manager Actively engage employees to drive uptake of a wide variety of benefits and regularly produce clear communications to be sent to employees to help people understand their benefits Lead and organise benefit events (such as the benefits fair) and present our offering to new hires and at office wide events Form strong relationships and partner with the Global Benefits team and internal stakeholders Responsible for the monthly benefit payroll process and invoice reconciliations and act as the escalation for other members of the London team to resolve issues in a timely manner Work with the Finance and Tax team to ensure that all benefit provisions have the correct tax treatment and that we are up to date with all relevant changes in legislation (e.g., pensions) Review the performance of suppliers and take a leading role in reviewing vendor relationships YOU'RE GOOD AT You have a proven interest and experience in Benefits & Wellbeing You have strong understanding of the collaboration between benefits and the finance team with proven experience with working with payroll/accounts teams You have the resilience in dealing with routine tasks Confident in presenting to large groups both virtually and in person You have a high integrity standard and are a trustworthy person You like to take initiative and responsibility You have strong organization skills and attention for details And you have a high level of energy and are committed! YOU BRING (EXPERIENCE & QUALIFICATIONS) Minimum 4+ years of relevant work experience in a Benefits role, preferably in a fast paced professional services environment Experience with implementing and managing Benefits HBO or University degree of equivalent relevant experience Fluent in English Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change YOU'LL WORK WITH You will work with multiple stakeholders, both from consulting teams and from business support teams, from our office in Amsterdam and our offices in London and Brussels. Other stakeholders are e.g. Finance, Payroll and General HR. ADDITIONAL INFORMATION The role will be based in London but you will be working with a LAB team so travel will be required on occasions to Amsterdam and Brussels
May 19, 2024
Full time
WHAT YOU'LL DO Position Overview As a Benefits Senior Specialist, you will take the lead in coordinating all BCG employee benefits and wellbeing programmes for the BCG London office. You will be responsible for, and executing, the benefits and wellbeing strategy alongside the Senior Benefits Manager. You will play a pivotal role in raising the awareness of our benefits and wellbeing offering and will have an exciting opportunity to contribute to a range of projects to further enhance our provision. What will you do Main duties will involve: Review and enhance the benefits provision for London working closely with the LAB Benefits Senior Manager and take a leading role on projects (for example the annual renewal cycle, review of health and wellbeing benefit provisions) Responsible for ensuring the online benefits platform runs smoothly for all employees in London and managing any changes to the benefits package Take a leading role in the LAB Wellbeing Champions team by organising wellbeing events for London and partnering with wider colleagues and networks who are passionate about wellbeing Manage complex employee queries and escalations regarding benefits Maintain strong relationships with benefit providers/brokers with the Senior Benefits Manager Actively engage employees to drive uptake of a wide variety of benefits and regularly produce clear communications to be sent to employees to help people understand their benefits Lead and organise benefit events (such as the benefits fair) and present our offering to new hires and at office wide events Form strong relationships and partner with the Global Benefits team and internal stakeholders Responsible for the monthly benefit payroll process and invoice reconciliations and act as the escalation for other members of the London team to resolve issues in a timely manner Work with the Finance and Tax team to ensure that all benefit provisions have the correct tax treatment and that we are up to date with all relevant changes in legislation (e.g., pensions) Review the performance of suppliers and take a leading role in reviewing vendor relationships YOU'RE GOOD AT You have a proven interest and experience in Benefits & Wellbeing You have strong understanding of the collaboration between benefits and the finance team with proven experience with working with payroll/accounts teams You have the resilience in dealing with routine tasks Confident in presenting to large groups both virtually and in person You have a high integrity standard and are a trustworthy person You like to take initiative and responsibility You have strong organization skills and attention for details And you have a high level of energy and are committed! YOU BRING (EXPERIENCE & QUALIFICATIONS) Minimum 4+ years of relevant work experience in a Benefits role, preferably in a fast paced professional services environment Experience with implementing and managing Benefits HBO or University degree of equivalent relevant experience Fluent in English Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change YOU'LL WORK WITH You will work with multiple stakeholders, both from consulting teams and from business support teams, from our office in Amsterdam and our offices in London and Brussels. Other stakeholders are e.g. Finance, Payroll and General HR. ADDITIONAL INFORMATION The role will be based in London but you will be working with a LAB team so travel will be required on occasions to Amsterdam and Brussels
Who we are, what we do & why we do it: We are Dext - the world's leading provider of accounting automation and spend management software. Our products give businesses real-time visibility and control over spend, payments and expenses, and help accountants and bookkeepers reach new levels of efficiency when working with complex financial data workflows. We are trusted by over 1 million SMBs worldwide. Our solutions embrace AI, machine learning and emerging technologies to advance and improve the accounting process for all, to make accounting more effortless. We are now looking to hire an experience Talent Acquisition Partner to join our Global TA team, focussing on partnering leaders across our Global GTM functions. The Talent Partner will report directly to the Director of Talent Acquisition and will take ownership of hiring Sales & Marketing roles at all levels of seniority, working closely with all key stakeholders across Dext. Working as part of small but highly accomplished internal TA function, the new Talent Acquisition Partner will own end-to-end hiring processes, whilst also engaging in and helping to deliver a number of other people-related projects including DEI initiatives, employer brand amplification and hiring manager training. The Role - what you'll do as our Talent Acquisition Partner Develop advertising campaigns and strategy for the successful marketing of current roles and candidate attraction Creation of job descriptions and response/outreach templates Build and manage a pipeline of prospects, identifying what future opportunities they may be fit for Build a talent pool of professionals to backfill key roles Work closely with all internal stakeholders to understand their recruitment needs in order to source potential new hires Ensure all applicants receive a positive recruitment experience when applying to roles with Dext Assist the Talent Acquisition Director to maintain and update employer value proposition, candidate attraction strategies and continue to drive strategic sourcing Work with the marketing team to ensure that we use the Social Media Playbook to amplify our employer brand via LinkedIn, facebook, etc Effectively use the ATS (Workable) to drive automation across the recruitment cycle, both in terms of internal / external communication (candidate / hiring manager communication) About you - what we are looking for: Below are our ideal requirements, but we hire based on potential, not just on experience, and we know that some people are less likely to apply for a role if they don't meet 100% of the criteria. At Dext we are committed to cultivating a diverse, inclusive and empowering culture, so please apply if you meet the majority of these competencies. Previous experience working in an in-house talent acquisition team in a fast paced business An understanding of the tech and / or SaaS sector Demonstrable track record of working in GTM / Sales & Marketing roles at all levels of seniority Strong communication skills and the ability to approach sourcing, projects and challenges with a diligent yet creative mindset Comfortable working at pace and managing multiple stakeholders and business-critical hiring briefs Fairness, with a high degree of moral integrity - able to hold themselves and others to account for creating an inclusive working environment Ideally a business-level competency in French (both verbal & written) as this role could encorporate supporting hiring efforts both in Paris and Toronto What you will be part of - our values, culture and behaviours: We are a highly ambitious, innovative, market-leading FinTech. We are a global, Private Equity backed business (HgCapital), but we have the dexterity and pace of a scale-up. We are uncompromising in our desire to achieve our best, day-in day-out, and we have three clear values which guide everything we do: Be Brave - Everyone in the company has a voice to challenge ideas and the status quo. Be Exceptional - We set high standards and aim to be exceptional at what we do. Be Together - We are one team. There is no such thing as individual success without team success. Our behaviours are how we practically live and breathe our values and are an essential part of life at Dext. Our behaviours guide us and inform how we communicate, collaborate and support each other. They are: Be Diverse, be Courageous, be Considerate, be Transparent, be Focused, be Accountable, and above all, be Dexterous! You will report to our Director of Talent Acquisition, James Magee - find out more about him here: What we will give you - the perks: Competitive salary; Flexible working; 25 days off plus bank holidays volunteering days, summer hours and a day off the week of your birthday; Employer-paid private medical insurance and health cash plan (Medicash - reloadable shopping cards, cinema ticket discounts, online discounts and more!); Cycle to work scheme; Access to LinkedIn Learning; Payroll giving; Income protection; Mental health support through
May 19, 2024
Full time
Who we are, what we do & why we do it: We are Dext - the world's leading provider of accounting automation and spend management software. Our products give businesses real-time visibility and control over spend, payments and expenses, and help accountants and bookkeepers reach new levels of efficiency when working with complex financial data workflows. We are trusted by over 1 million SMBs worldwide. Our solutions embrace AI, machine learning and emerging technologies to advance and improve the accounting process for all, to make accounting more effortless. We are now looking to hire an experience Talent Acquisition Partner to join our Global TA team, focussing on partnering leaders across our Global GTM functions. The Talent Partner will report directly to the Director of Talent Acquisition and will take ownership of hiring Sales & Marketing roles at all levels of seniority, working closely with all key stakeholders across Dext. Working as part of small but highly accomplished internal TA function, the new Talent Acquisition Partner will own end-to-end hiring processes, whilst also engaging in and helping to deliver a number of other people-related projects including DEI initiatives, employer brand amplification and hiring manager training. The Role - what you'll do as our Talent Acquisition Partner Develop advertising campaigns and strategy for the successful marketing of current roles and candidate attraction Creation of job descriptions and response/outreach templates Build and manage a pipeline of prospects, identifying what future opportunities they may be fit for Build a talent pool of professionals to backfill key roles Work closely with all internal stakeholders to understand their recruitment needs in order to source potential new hires Ensure all applicants receive a positive recruitment experience when applying to roles with Dext Assist the Talent Acquisition Director to maintain and update employer value proposition, candidate attraction strategies and continue to drive strategic sourcing Work with the marketing team to ensure that we use the Social Media Playbook to amplify our employer brand via LinkedIn, facebook, etc Effectively use the ATS (Workable) to drive automation across the recruitment cycle, both in terms of internal / external communication (candidate / hiring manager communication) About you - what we are looking for: Below are our ideal requirements, but we hire based on potential, not just on experience, and we know that some people are less likely to apply for a role if they don't meet 100% of the criteria. At Dext we are committed to cultivating a diverse, inclusive and empowering culture, so please apply if you meet the majority of these competencies. Previous experience working in an in-house talent acquisition team in a fast paced business An understanding of the tech and / or SaaS sector Demonstrable track record of working in GTM / Sales & Marketing roles at all levels of seniority Strong communication skills and the ability to approach sourcing, projects and challenges with a diligent yet creative mindset Comfortable working at pace and managing multiple stakeholders and business-critical hiring briefs Fairness, with a high degree of moral integrity - able to hold themselves and others to account for creating an inclusive working environment Ideally a business-level competency in French (both verbal & written) as this role could encorporate supporting hiring efforts both in Paris and Toronto What you will be part of - our values, culture and behaviours: We are a highly ambitious, innovative, market-leading FinTech. We are a global, Private Equity backed business (HgCapital), but we have the dexterity and pace of a scale-up. We are uncompromising in our desire to achieve our best, day-in day-out, and we have three clear values which guide everything we do: Be Brave - Everyone in the company has a voice to challenge ideas and the status quo. Be Exceptional - We set high standards and aim to be exceptional at what we do. Be Together - We are one team. There is no such thing as individual success without team success. Our behaviours are how we practically live and breathe our values and are an essential part of life at Dext. Our behaviours guide us and inform how we communicate, collaborate and support each other. They are: Be Diverse, be Courageous, be Considerate, be Transparent, be Focused, be Accountable, and above all, be Dexterous! You will report to our Director of Talent Acquisition, James Magee - find out more about him here: What we will give you - the perks: Competitive salary; Flexible working; 25 days off plus bank holidays volunteering days, summer hours and a day off the week of your birthday; Employer-paid private medical insurance and health cash plan (Medicash - reloadable shopping cards, cinema ticket discounts, online discounts and more!); Cycle to work scheme; Access to LinkedIn Learning; Payroll giving; Income protection; Mental health support through
Job Title - Bookkeeper / Admin - CIS, Payroll Job type - Permanent Salary - £25,000 - £35,000 (Negotiable depending on relevant experience) Qualifications Certified in Accounting / QuickBooks / Bookkeeping (Construction related) Minimum 3 years experience (preferably within Construction) Job Description Bookkeeper / Office Assistant Our Client is looking for a motivated individual to join our growing company as a Bookkeeper. The successful candidate will report to the director and be responsible for all basic bookkeeping up to trial balance. The role will also include some general office responsibilities, for example answering phone calls, monitoring the accounts / general inbox, reporting to the Commercial Manager. We are looking for someone who is self-motivated and extremely organised, able to work independently and as part of a team. QuickBooks Online Bookkeeping experience is essential, preferably with construction company experience, along with confident IT skills. Responsibilities Raise / upload invoices and send to multiple clients (using Client Portals etc) Invoice processing / managing internal sign off procedure Managing Sub-contractor invoices / queries / Sub-contractor verification Bank reconciliation Credit Control - pending / overdue invoices Record supplier invoices on our system and pay bills in accordance to supplier terms Weekly and monthly payroll information Weekly expenses reconciliation / payments Monthly VAT Returns - Pay HMRC by due dates Monthly VAT Returns for Quarterly reporting Bookkeeping and providing financial reports for review with Commercial Manager Liaise with external Accountant to provide all information required to complete annual accounts Answer telephone calls and monitor email inbox for invoices and ad hoc queries Key Skills and experience Certified Accounts / QuickBooks online bookkeeping experience Attention to detail CIS Knowledge and experience Good Outlook, Excel and Word skills Hardworking and motivated Able to work autonomously and as part of a team Experienced using QuickBooks accounting software / reports Schedule: Day shift (9am - 5pm) Weekdays (Mon - Friday) No weekends anticipated Ability to commute BASILDON: SS14 - commute or plan to relocate before starting work (required) Experience: Accounting / Bookkeeping: QuickBooks - Min 2 years experience Preferably Construction based General Admin / Office duties Work Location: Basildon SS14 (Office based)
May 19, 2024
Full time
Job Title - Bookkeeper / Admin - CIS, Payroll Job type - Permanent Salary - £25,000 - £35,000 (Negotiable depending on relevant experience) Qualifications Certified in Accounting / QuickBooks / Bookkeeping (Construction related) Minimum 3 years experience (preferably within Construction) Job Description Bookkeeper / Office Assistant Our Client is looking for a motivated individual to join our growing company as a Bookkeeper. The successful candidate will report to the director and be responsible for all basic bookkeeping up to trial balance. The role will also include some general office responsibilities, for example answering phone calls, monitoring the accounts / general inbox, reporting to the Commercial Manager. We are looking for someone who is self-motivated and extremely organised, able to work independently and as part of a team. QuickBooks Online Bookkeeping experience is essential, preferably with construction company experience, along with confident IT skills. Responsibilities Raise / upload invoices and send to multiple clients (using Client Portals etc) Invoice processing / managing internal sign off procedure Managing Sub-contractor invoices / queries / Sub-contractor verification Bank reconciliation Credit Control - pending / overdue invoices Record supplier invoices on our system and pay bills in accordance to supplier terms Weekly and monthly payroll information Weekly expenses reconciliation / payments Monthly VAT Returns - Pay HMRC by due dates Monthly VAT Returns for Quarterly reporting Bookkeeping and providing financial reports for review with Commercial Manager Liaise with external Accountant to provide all information required to complete annual accounts Answer telephone calls and monitor email inbox for invoices and ad hoc queries Key Skills and experience Certified Accounts / QuickBooks online bookkeeping experience Attention to detail CIS Knowledge and experience Good Outlook, Excel and Word skills Hardworking and motivated Able to work autonomously and as part of a team Experienced using QuickBooks accounting software / reports Schedule: Day shift (9am - 5pm) Weekdays (Mon - Friday) No weekends anticipated Ability to commute BASILDON: SS14 - commute or plan to relocate before starting work (required) Experience: Accounting / Bookkeeping: QuickBooks - Min 2 years experience Preferably Construction based General Admin / Office duties Work Location: Basildon SS14 (Office based)
Ackerman Pierce is actively seeking a Payroll SAP Expert to join their team within Gloucestershire . This exciting opportunity, initially for a 6-month term, comes with the potential for extension based on performance and internal circumstances. Candidates with Local Authority experience will be given preference. Hybrid Working: This position allows you to work 4 days at home As a Business Analyst, you will: As the Payroll Subject Matter Expert, you will join a team of professionals working on the implementation of the Organisations new SAP ERP system. This is a high profile, exciting project, driving improvements for the organisation, managers, and staff. You will be responsible for bringing your payroll expertise, working closely with the Business Service Centre who are responsible payroll service provision and with the system implementer to ensure the SAP Success Factors Employee Central & Employee Central Payroll functionality meets the Organisations requirements. You will also work closely with the Organisational Change Management (OCM) workstream to ensure that process changes within the BSC are analysed against the new functionality and changes are understood to ensure a smooth go live. For more details about this Payroll SAP expert role or similar vacancies in Gloucestershire, feel free to reach out to Ollie Barrett or submit your updated CV via email.
May 19, 2024
Seasonal
Ackerman Pierce is actively seeking a Payroll SAP Expert to join their team within Gloucestershire . This exciting opportunity, initially for a 6-month term, comes with the potential for extension based on performance and internal circumstances. Candidates with Local Authority experience will be given preference. Hybrid Working: This position allows you to work 4 days at home As a Business Analyst, you will: As the Payroll Subject Matter Expert, you will join a team of professionals working on the implementation of the Organisations new SAP ERP system. This is a high profile, exciting project, driving improvements for the organisation, managers, and staff. You will be responsible for bringing your payroll expertise, working closely with the Business Service Centre who are responsible payroll service provision and with the system implementer to ensure the SAP Success Factors Employee Central & Employee Central Payroll functionality meets the Organisations requirements. You will also work closely with the Organisational Change Management (OCM) workstream to ensure that process changes within the BSC are analysed against the new functionality and changes are understood to ensure a smooth go live. For more details about this Payroll SAP expert role or similar vacancies in Gloucestershire, feel free to reach out to Ollie Barrett or submit your updated CV via email.
Seeking an experienced Payroll Specialist/Sole PM to manage a monthly payroll. Must have experience with Tronc payments - don;t apply unless you meet this. Duties include Payroll Run monthly head office salaries for 150 employees Run the payroll for our hourly paid site staff (c1300 employees) which is completed on a 4-4-5 weekly basis Manage all relevant HMRC and pension submissions Ensure compliance with relevant legislation Prepare quarterly calculations to check we are compliant with national living wage Tronc Administer the Tronc in line with the scheme guidance on a weekly basis Liases with sites on any queries raised Keep up to date with any changes in the legislation Liases with our Tronc advisors and action points from the quarterly audits Other Ad Hoc tasks Assist with the month-end close process, including checking of employee expenses and reconciliation of employee credit cards Provide ad hoc analysis as required Work closely with the senior payroll manager Benefits include: Bonus (up to 10% of salary) The Pantry - 100's of retailers and experience discounts through Reward Gateway 50% off food Friends and Family discount of 20% off food at any White Brasserie Enhanced Maternity & Paternity package 25 days of holiday plus bank holidays Private Healthcare Additional holiday- option to buy an extra 5 days holiday per year Discounted company gift cards A thoughtful gift to celebrate your birthday Employee Assistance Program with Hospitality Action Cycle to Work Scheme Company pension Instant access to pay you have already earned through EarlyPay
May 19, 2024
Full time
Seeking an experienced Payroll Specialist/Sole PM to manage a monthly payroll. Must have experience with Tronc payments - don;t apply unless you meet this. Duties include Payroll Run monthly head office salaries for 150 employees Run the payroll for our hourly paid site staff (c1300 employees) which is completed on a 4-4-5 weekly basis Manage all relevant HMRC and pension submissions Ensure compliance with relevant legislation Prepare quarterly calculations to check we are compliant with national living wage Tronc Administer the Tronc in line with the scheme guidance on a weekly basis Liases with sites on any queries raised Keep up to date with any changes in the legislation Liases with our Tronc advisors and action points from the quarterly audits Other Ad Hoc tasks Assist with the month-end close process, including checking of employee expenses and reconciliation of employee credit cards Provide ad hoc analysis as required Work closely with the senior payroll manager Benefits include: Bonus (up to 10% of salary) The Pantry - 100's of retailers and experience discounts through Reward Gateway 50% off food Friends and Family discount of 20% off food at any White Brasserie Enhanced Maternity & Paternity package 25 days of holiday plus bank holidays Private Healthcare Additional holiday- option to buy an extra 5 days holiday per year Discounted company gift cards A thoughtful gift to celebrate your birthday Employee Assistance Program with Hospitality Action Cycle to Work Scheme Company pension Instant access to pay you have already earned through EarlyPay
We are seeking four dynamic individuals to join us in these pivotal roles. They are senior-level positions and are not just about leading operations but about shaping the future of our company. The successful candidates will drive strategic initiatives and foster a culture of continuous improvement and lean process engineering and standardisation. Your contribution will be instrumental in our continued success. If you are a dynamic leader passionate about driving operational excellence, strategic planning, and client-centric innovation, we invite you to join our team at Securitas. Hybrid Remote -In either - (North, South, London) If you are unsure if you have all the relevant skills and experience, please apply anyway. Our door is open to all talent. About the Role Team Leadership and Development: Mentor, coach, and develop a high-performing team of operational leaders, fostering a culture of collaboration, innovation, and continuous process improvement and learning. Provide guidance, feedback, and support to empower team members to achieve their full potential and drive results. Promote diversity, equity, and inclusion within the team and the organisation, championing a culture of respect, fairness, and equity. Operational Leadership: Develop and execute comprehensive operational strategies to enhance process efficiency, performance, profitability, and scalability. Provide decisive leadership and direction to a diverse team of operational managers, empowering them to drive results through their people. Cultivate a culture of safety, accountability, and continuous improvement across all operations. Champion innovation to optimise operational efficiency and effectiveness. Client Relationship Management: Cultivate strong partnerships with internal and external clients and stakeholders. Ensure exceptional service delivery and promptly address any escalations. Compliance and Risk Management: Ensure compliance with company processes, industry regulations, standards, and best practices, staying abreast of legal requirements and industry trends. Develop and implement robust risk management strategies to mitigate operational, financial, and reputational risks. Regular assessments and audits should be conducted to identify operational issues, consistency issues, or areas for process improvement Resource Optimisation and Financial Management : Effectively manage resources, including personnel, equipment, and technology, to meet operational demands and maximise profitability and efficiency. Identify and implement cost-saving measures and opportunities to drive operational efficiency and profitability. What Skills will you need Visionary leader with a proven track record of success in a process driven industry where process efficiency and consistency is important. Strategic thinker with exceptional communication, negotiation, and interpersonal skills. A collaborative and decisive leader who thrives in a dynamic and fast-paced environment. Results-oriented professional with a relentless focus on achieving operational excellence and exceeding client expectations. What Experience will you need A solid background in people and process management, strategic planning, and operations management. Proficient in data analysis, decision-making, and driving continuous improvement initiatives to enhance operational efficiency and effectiveness. Resilience, adaptability, and the ability to thrive under pressure, leading by example in challenging situations. DE&I Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars, how you join us and develop your career, the way we lead our teams fair pay and benefits. To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more. If you want to learn more visit our website. Benefits Health & Wellbeing Company pension and advice and planning Life assurance scheme Discounted gym memberships Wellness advice and support, including financial, emotional and physical Dental and Physical Health Plans Lifestyle Benefits Cycle to work scheme Car lease and new car purchasing schemes Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel Mortgage Advise Payroll ISA's Eligibility for Costco Membership Learning & Development Support with further education 100's of eLearning courses Accredited courses by C&G, ILM, IOSH and SIA Leadership Development programs both local and global Giving Back Payroll Giving Working with charities such as Calderwood House, KPMB and Wooden Spoon Supporting local community initiatives Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org
May 19, 2024
Full time
We are seeking four dynamic individuals to join us in these pivotal roles. They are senior-level positions and are not just about leading operations but about shaping the future of our company. The successful candidates will drive strategic initiatives and foster a culture of continuous improvement and lean process engineering and standardisation. Your contribution will be instrumental in our continued success. If you are a dynamic leader passionate about driving operational excellence, strategic planning, and client-centric innovation, we invite you to join our team at Securitas. Hybrid Remote -In either - (North, South, London) If you are unsure if you have all the relevant skills and experience, please apply anyway. Our door is open to all talent. About the Role Team Leadership and Development: Mentor, coach, and develop a high-performing team of operational leaders, fostering a culture of collaboration, innovation, and continuous process improvement and learning. Provide guidance, feedback, and support to empower team members to achieve their full potential and drive results. Promote diversity, equity, and inclusion within the team and the organisation, championing a culture of respect, fairness, and equity. Operational Leadership: Develop and execute comprehensive operational strategies to enhance process efficiency, performance, profitability, and scalability. Provide decisive leadership and direction to a diverse team of operational managers, empowering them to drive results through their people. Cultivate a culture of safety, accountability, and continuous improvement across all operations. Champion innovation to optimise operational efficiency and effectiveness. Client Relationship Management: Cultivate strong partnerships with internal and external clients and stakeholders. Ensure exceptional service delivery and promptly address any escalations. Compliance and Risk Management: Ensure compliance with company processes, industry regulations, standards, and best practices, staying abreast of legal requirements and industry trends. Develop and implement robust risk management strategies to mitigate operational, financial, and reputational risks. Regular assessments and audits should be conducted to identify operational issues, consistency issues, or areas for process improvement Resource Optimisation and Financial Management : Effectively manage resources, including personnel, equipment, and technology, to meet operational demands and maximise profitability and efficiency. Identify and implement cost-saving measures and opportunities to drive operational efficiency and profitability. What Skills will you need Visionary leader with a proven track record of success in a process driven industry where process efficiency and consistency is important. Strategic thinker with exceptional communication, negotiation, and interpersonal skills. A collaborative and decisive leader who thrives in a dynamic and fast-paced environment. Results-oriented professional with a relentless focus on achieving operational excellence and exceeding client expectations. What Experience will you need A solid background in people and process management, strategic planning, and operations management. Proficient in data analysis, decision-making, and driving continuous improvement initiatives to enhance operational efficiency and effectiveness. Resilience, adaptability, and the ability to thrive under pressure, leading by example in challenging situations. DE&I Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars, how you join us and develop your career, the way we lead our teams fair pay and benefits. To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more. If you want to learn more visit our website. Benefits Health & Wellbeing Company pension and advice and planning Life assurance scheme Discounted gym memberships Wellness advice and support, including financial, emotional and physical Dental and Physical Health Plans Lifestyle Benefits Cycle to work scheme Car lease and new car purchasing schemes Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel Mortgage Advise Payroll ISA's Eligibility for Costco Membership Learning & Development Support with further education 100's of eLearning courses Accredited courses by C&G, ILM, IOSH and SIA Leadership Development programs both local and global Giving Back Payroll Giving Working with charities such as Calderwood House, KPMB and Wooden Spoon Supporting local community initiatives Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org
Responsibilities Organising travel for client area members, accommodation and transport. Diary management for the Manager . Assist with the compilation of organisational charts and job descriptions. Tracking of all documents for approval. Ensuring continuous process for Performance Excellence, including scheduling and coordinating annual performance reviews, goals and growth plan reviews. Maintain systems for tracking working hours to ensure all details necessary to ensure payroll is managed monthly. Responsibility for administrative tasks and support when required, holiday/absence etc. Organising meeting schedules and logistics for visitors and visiting teams to the department. Organising department events for goals alignment and reviews, including rooms, meals, supplies and poster preparation. Responsibility for the smooth running of department including supervision of shared resources such as copiers and ordering general stationery supplies and sundries. Management of office facilities and distribution of equipment for new starters within the group, including PPE and equipment appropriate for role. Responsible for the administration of the Health and Safety policy while ensuring the organisation has current health and safety policies in place. Ensure all procurement responsibilities are carried out effectively and within budget. Manage expenses for the department Qualifications Minimum of 2+ years as an office administrator. Excellent verbal and written communication skills. Effective relationship-building and management skills. Proven track record in administration. Experience of working in a production/factory environment within the food industry. Ms Office Proficiency. Able to use own initiative and work without close supervision. Fluency in Portuguese is an added advantage.
May 19, 2024
Full time
Responsibilities Organising travel for client area members, accommodation and transport. Diary management for the Manager . Assist with the compilation of organisational charts and job descriptions. Tracking of all documents for approval. Ensuring continuous process for Performance Excellence, including scheduling and coordinating annual performance reviews, goals and growth plan reviews. Maintain systems for tracking working hours to ensure all details necessary to ensure payroll is managed monthly. Responsibility for administrative tasks and support when required, holiday/absence etc. Organising meeting schedules and logistics for visitors and visiting teams to the department. Organising department events for goals alignment and reviews, including rooms, meals, supplies and poster preparation. Responsibility for the smooth running of department including supervision of shared resources such as copiers and ordering general stationery supplies and sundries. Management of office facilities and distribution of equipment for new starters within the group, including PPE and equipment appropriate for role. Responsible for the administration of the Health and Safety policy while ensuring the organisation has current health and safety policies in place. Ensure all procurement responsibilities are carried out effectively and within budget. Manage expenses for the department Qualifications Minimum of 2+ years as an office administrator. Excellent verbal and written communication skills. Effective relationship-building and management skills. Proven track record in administration. Experience of working in a production/factory environment within the food industry. Ms Office Proficiency. Able to use own initiative and work without close supervision. Fluency in Portuguese is an added advantage.
WHAT YOU'LL DO Position Overview As the HR Operations Manager for LAB (London, Amsterdam, Brussels), you will play a pivotal role in working closely with other HR team members to deliver best-in-class HR Services. You are overseeing the operational side of the LAB HR department, ensuring that all HR processes are efficient, effective, and aligned with the organization's goals and objectives. This role plays a crucial part in managing HR systems, data and compliance. You will work with multiple teams across LAB and wider BCG, acting as a trusted thought partner. You will be people-focused, collaborative, professional and always looking to learn and innovate. You will drive innovation and change by leading multiple projects across LAB to further support the execution of our HR strategy. The exact parameters of the job will alter regularly, and, as a result, you will thrive on change. HR Operations, Reporting & Project Management: Manage & optimise HR workflows across LAB to support Business objectives Conduct comprehensive reviews of current HR processes to identify and implement improvements Work closely with other departments across the LAB Business Services Teams and HR teams from any of our alternative business models (ABM's) to support their operational needs, ensuring seamless integration and collaboration Transition of processes from LAB offices to our Human Resources Shared Services (HRSS) Act as an escalation point for all HR support questions or issues Manage the HR information system (Workday) and other HR technologies to ensure accurate data collection, storage, and reporting Analyze HR data to identify trends, issues, and opportunities for improvement within the organization Lead and contribute to local, regional and global HR projects, support the rollout of new global policies and initiatives Compliance and Vendor Management: Primary point of contact in managing annual risk reviews and (ad hoc) client audits. Ensure compliance with all control objectives, internal policies and external HR regulations Responsible for monthly HR/Payroll reconciliation and audits Oversee new joiner integration and ensure onboarding process is smooth and efficient for all new hires into the business Implementation of new vendors and managing existing relationships to ensure compliance, cost-effectiveness and quality of services Support with Occupational Health referrals and long-term sickness claims Performance Management and Coaching: Provide direction, feedback and coaching to HR Coordinator(s) and HRSS team members Manages responsibilities and workload YOU'RE GOOD AT Strong interpersonal skills to build relationships across the organization and work collaboratively with different departments Ability to develop and implement HR initiatives and programs that support the organizational strategy Strong analytical and problem-solving skills. Attention to detail and leveraging technology to improve HR Operations and reporting. Ability to manage risks in a legally compliant manner and display discretion when handling confidential/sensitive information Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change YOU BRING (EXPERIENCE & QUALIFICATIONS) Bachelor's degree in HR, business or a related field or equivalent experience 5+ years of experience in HR operations, with a proven track record in managing an HR shared services model in a complex organization Demonstrated ability to drive HR process improvement and lead change in a fast-paced environment Experience in professional services is a plus Strong understanding of HR processes (incl. regulatory compliance), HR systems (Workday) and MSOffice YOU'LL WORK WITH BCG's HR team works to attract, develop, excite, deploy, and retain the best people in the market. Those in human resources jobs manage the life cycle of all BCG employees-from hiring top talent and developing their skills to rewarding their contributions and supporting career progression and mobility.
May 19, 2024
Full time
WHAT YOU'LL DO Position Overview As the HR Operations Manager for LAB (London, Amsterdam, Brussels), you will play a pivotal role in working closely with other HR team members to deliver best-in-class HR Services. You are overseeing the operational side of the LAB HR department, ensuring that all HR processes are efficient, effective, and aligned with the organization's goals and objectives. This role plays a crucial part in managing HR systems, data and compliance. You will work with multiple teams across LAB and wider BCG, acting as a trusted thought partner. You will be people-focused, collaborative, professional and always looking to learn and innovate. You will drive innovation and change by leading multiple projects across LAB to further support the execution of our HR strategy. The exact parameters of the job will alter regularly, and, as a result, you will thrive on change. HR Operations, Reporting & Project Management: Manage & optimise HR workflows across LAB to support Business objectives Conduct comprehensive reviews of current HR processes to identify and implement improvements Work closely with other departments across the LAB Business Services Teams and HR teams from any of our alternative business models (ABM's) to support their operational needs, ensuring seamless integration and collaboration Transition of processes from LAB offices to our Human Resources Shared Services (HRSS) Act as an escalation point for all HR support questions or issues Manage the HR information system (Workday) and other HR technologies to ensure accurate data collection, storage, and reporting Analyze HR data to identify trends, issues, and opportunities for improvement within the organization Lead and contribute to local, regional and global HR projects, support the rollout of new global policies and initiatives Compliance and Vendor Management: Primary point of contact in managing annual risk reviews and (ad hoc) client audits. Ensure compliance with all control objectives, internal policies and external HR regulations Responsible for monthly HR/Payroll reconciliation and audits Oversee new joiner integration and ensure onboarding process is smooth and efficient for all new hires into the business Implementation of new vendors and managing existing relationships to ensure compliance, cost-effectiveness and quality of services Support with Occupational Health referrals and long-term sickness claims Performance Management and Coaching: Provide direction, feedback and coaching to HR Coordinator(s) and HRSS team members Manages responsibilities and workload YOU'RE GOOD AT Strong interpersonal skills to build relationships across the organization and work collaboratively with different departments Ability to develop and implement HR initiatives and programs that support the organizational strategy Strong analytical and problem-solving skills. Attention to detail and leveraging technology to improve HR Operations and reporting. Ability to manage risks in a legally compliant manner and display discretion when handling confidential/sensitive information Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change YOU BRING (EXPERIENCE & QUALIFICATIONS) Bachelor's degree in HR, business or a related field or equivalent experience 5+ years of experience in HR operations, with a proven track record in managing an HR shared services model in a complex organization Demonstrated ability to drive HR process improvement and lead change in a fast-paced environment Experience in professional services is a plus Strong understanding of HR processes (incl. regulatory compliance), HR systems (Workday) and MSOffice YOU'LL WORK WITH BCG's HR team works to attract, develop, excite, deploy, and retain the best people in the market. Those in human resources jobs manage the life cycle of all BCG employees-from hiring top talent and developing their skills to rewarding their contributions and supporting career progression and mobility.
Are you a passionate carer looking for a new challenge? Airmid Staffing is looking for an experienced care worker to support a lovely 4 year old brain injury client in Yate to live a fulfilled life with his family at home. Client is looking for a carer that has flexibility both days and nights. Experience of learning disabilities or autism would be preferred. Jobs Title: Complex Care Assistant (FEMALE ONLY) Location: Yate Salary:£16-£18 per hour Shift Pattern:08:00-20:00, 20:00-08:00, 13:00-20:00. Days. Nights, Weekend Availbility Day shift : Driving License is preferential due to location of the clients staff member must be able to commute (Candidate can discuss days they can work and work pattern) Skills required: Brain injury, Learning disability and managing behavioural challenges By joining Airmid Staffing, you have become part of our mission in providing high quality care and support to customers within the comfort of their homes. We take pride in providing help and support to families who require care for their loved ones in their own homes surrounded by their families and friends. Our staff also matter to us which is why we ensure that all staff members are supported by Management Team, Care Managers, and all other colleagues. We are available 24/7 to provide any advice and guidance needed for you to settle comfortably in your new role. Please call or email if you require assistance or require any clarifications. Requirements: MUST have the Right to work and live in the UK. Must hold a Full Driving Licence and have access to their own car. Basic Life Support & Moving and Handling (Practical) DBS on update service Have at least 6 months experience in caring for children with disabilities in the UK. Be able to commit to getting compliant within the next few days . 2 satisfactory professional references . Proof of eligibility to work in the UK What we offer you: PAYE/Umbrella welcome Weekly pay 99.9% Payroll Accuracy . Provided Uniform, ID badge and regular timesheets Fast track registration via video link Flexible hours to suit your other commitments We support all candidates through the clearance cycle. Dedicated Candidate Liaison Officer Training DBS We are a Member of the Recruitment and Employment Confederation If you are interested, please get in touch now on (phone number removed) to speak to Georgette or Tracy If this doesn t sound like you but you know someone who could be interested, then let us know and earn yourself a referral bonus! Schedule: Day shift Holidays Monday to Friday Weekend availability Work authorisation: United Kingdom (required) Experience: care: 6 months children with disabilities experience Job Types: Full-time, Part-time, Temporary contract Pay: From £15.00 per hour Schedule: 8 hour shift 12 hour shift Day shift Night shift Monday to Friday Weekend availability Weekends only Experience: care for children: 1 year (preferred) Language: English (required) Licence/Certification: Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: Complexcare/homecare/Bristol
May 19, 2024
Full time
Are you a passionate carer looking for a new challenge? Airmid Staffing is looking for an experienced care worker to support a lovely 4 year old brain injury client in Yate to live a fulfilled life with his family at home. Client is looking for a carer that has flexibility both days and nights. Experience of learning disabilities or autism would be preferred. Jobs Title: Complex Care Assistant (FEMALE ONLY) Location: Yate Salary:£16-£18 per hour Shift Pattern:08:00-20:00, 20:00-08:00, 13:00-20:00. Days. Nights, Weekend Availbility Day shift : Driving License is preferential due to location of the clients staff member must be able to commute (Candidate can discuss days they can work and work pattern) Skills required: Brain injury, Learning disability and managing behavioural challenges By joining Airmid Staffing, you have become part of our mission in providing high quality care and support to customers within the comfort of their homes. We take pride in providing help and support to families who require care for their loved ones in their own homes surrounded by their families and friends. Our staff also matter to us which is why we ensure that all staff members are supported by Management Team, Care Managers, and all other colleagues. We are available 24/7 to provide any advice and guidance needed for you to settle comfortably in your new role. Please call or email if you require assistance or require any clarifications. Requirements: MUST have the Right to work and live in the UK. Must hold a Full Driving Licence and have access to their own car. Basic Life Support & Moving and Handling (Practical) DBS on update service Have at least 6 months experience in caring for children with disabilities in the UK. Be able to commit to getting compliant within the next few days . 2 satisfactory professional references . Proof of eligibility to work in the UK What we offer you: PAYE/Umbrella welcome Weekly pay 99.9% Payroll Accuracy . Provided Uniform, ID badge and regular timesheets Fast track registration via video link Flexible hours to suit your other commitments We support all candidates through the clearance cycle. Dedicated Candidate Liaison Officer Training DBS We are a Member of the Recruitment and Employment Confederation If you are interested, please get in touch now on (phone number removed) to speak to Georgette or Tracy If this doesn t sound like you but you know someone who could be interested, then let us know and earn yourself a referral bonus! Schedule: Day shift Holidays Monday to Friday Weekend availability Work authorisation: United Kingdom (required) Experience: care: 6 months children with disabilities experience Job Types: Full-time, Part-time, Temporary contract Pay: From £15.00 per hour Schedule: 8 hour shift 12 hour shift Day shift Night shift Monday to Friday Weekend availability Weekends only Experience: care for children: 1 year (preferred) Language: English (required) Licence/Certification: Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: Complexcare/homecare/Bristol
Our client, Knowsley Borough Council, is looking for a Team Manager to join their Multi-disciplinary team based in Northwood. The Multi-disciplinary team based in Northwood in Knowsley is a pilot project delivered in partnership with Right to Succeed to re-think how we deliver support and interventions to children and families. The team are located in the Northwood area and have close alignment with the Northwood Family Hub. The team consists of Social Workers, Family Help Workers, Early Help Coordinator and Family Connectors. The next phase of the project is to engage wider partners such as Domestic Abuse services, Housing and other services which will assist in improving outcomes for children. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to 250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.
May 19, 2024
Contractor
Our client, Knowsley Borough Council, is looking for a Team Manager to join their Multi-disciplinary team based in Northwood. The Multi-disciplinary team based in Northwood in Knowsley is a pilot project delivered in partnership with Right to Succeed to re-think how we deliver support and interventions to children and families. The team are located in the Northwood area and have close alignment with the Northwood Family Hub. The team consists of Social Workers, Family Help Workers, Early Help Coordinator and Family Connectors. The next phase of the project is to engage wider partners such as Domestic Abuse services, Housing and other services which will assist in improving outcomes for children. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to 250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.
AJ Chambers are proud to be partnered with a leading Lexcel and CQS accredited law firm in the Cambridgeshire area as they look to hire a Practice Manager. In this role you will provide full support to the practice in terms of manahing the day to day running of the compliance, HR and factilities function of the firm. You will report directly to the Partners. Responsibilities Team Leader for the Accounts and Reception teams Involvement in the interviewing and selection process for new members of staff Onboarding and Offboarding of all staff members Day to day HR administration Employee Relations Production of Monthly Management Accounts Assisting with monthly payroll Attending and minute taking at the Monthly Partners Meetings Arranging, attending and minute taking at twice yearly Partners Conferences (occasionally but rarely out of office hours) Arranging the Annual Staff Conference Assisting with yearly renewals of Staff Benefits Assisting with yearly SAR audit Lead on Lexcel accreditation renewal applications Responsible for the SRA and CILEX Practice Certificate Renewals Assisting with CQS annual renewal (collation of data and documentation) Assisting with the PII renewals Liaising with bank and all other external stakeholders and third parties First Contact for Client Complaints Maintenance of Central Registers to meet requirements under SRA Codes of Conduct and Lexcel You'll Need: CIPD level 5 (or similar) 5 years + Practice Manager or Office Manager experience within a law firm What's on offer?: Competitive Salary 25 days Holiday Allowance (pro-rata) Birthday Holiday Time off for dependants (1 day per year) Pension Scheme Life Assurance Critical Illness Cover with EAP Eyecare at work scheme Subsidised Staff Social Events For more information on this role and similar opportunities, feel free to reach out directly to Dexter Brunt at AJ Chambers.
May 19, 2024
Full time
AJ Chambers are proud to be partnered with a leading Lexcel and CQS accredited law firm in the Cambridgeshire area as they look to hire a Practice Manager. In this role you will provide full support to the practice in terms of manahing the day to day running of the compliance, HR and factilities function of the firm. You will report directly to the Partners. Responsibilities Team Leader for the Accounts and Reception teams Involvement in the interviewing and selection process for new members of staff Onboarding and Offboarding of all staff members Day to day HR administration Employee Relations Production of Monthly Management Accounts Assisting with monthly payroll Attending and minute taking at the Monthly Partners Meetings Arranging, attending and minute taking at twice yearly Partners Conferences (occasionally but rarely out of office hours) Arranging the Annual Staff Conference Assisting with yearly renewals of Staff Benefits Assisting with yearly SAR audit Lead on Lexcel accreditation renewal applications Responsible for the SRA and CILEX Practice Certificate Renewals Assisting with CQS annual renewal (collation of data and documentation) Assisting with the PII renewals Liaising with bank and all other external stakeholders and third parties First Contact for Client Complaints Maintenance of Central Registers to meet requirements under SRA Codes of Conduct and Lexcel You'll Need: CIPD level 5 (or similar) 5 years + Practice Manager or Office Manager experience within a law firm What's on offer?: Competitive Salary 25 days Holiday Allowance (pro-rata) Birthday Holiday Time off for dependants (1 day per year) Pension Scheme Life Assurance Critical Illness Cover with EAP Eyecare at work scheme Subsidised Staff Social Events For more information on this role and similar opportunities, feel free to reach out directly to Dexter Brunt at AJ Chambers.
Location: Edinburgh Gyleview Hours: 40 hours per week, Monday to Friday - 8:30am to 5:30pm (occasional work out of normal business hours) Who are we? NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible workspaces to entrepreneurs and businesses. We give our Customers the flexibility, independence, 'Freedom at Work', and support to create, grow and enjoy running their businesses in our centres.We've been going from strength to strength for 25 years to cement our position as 'The Property Manager for the New Economy'. We're currently experiencing a sensational period of growth as the flexible officing revolution continues to disrupt the traditional office market. Our unique Client management model connects building owners (Clients) with occupiers (Customers) to generate cash from underutilised office space in all types of buildings from Aberdeen to Brighton. NewFlex is creating a positive alternative in the business centre market. What are our values? Our values shape our culture and guide us how we go about our daily business to support our purpose and ambition.Our values are Smart, Supportive, Prudent, Straightforward and Responsible. We expect all our employees to live our values in everything they do at work. Our values make us who we are. What will you do? The Centre Operations Assistant primary responsibility is to deliver world class customer experience and support the General Manager to deliver operational excellence keeping the centre safe and compliant in line with our policies and processes.The Centre Operations Assistant will also support the General Manager by carrying out ad hoc duties. We want someone exceptional who can focus on: Customer Service Deliver outstanding service experience to all stakeholders Deliver professional and friendly viewings extracting relevant information by appropriate questioning to enable the sales team to close the deal Proactively seek feedback and resolve customers queries at first touch Build relationships with customers through regular communication to ensure capture of any upselling opportunities Manage centre standards to the highest level Oversee customer move ins smoothly and in line with customer requirements Ad hoc duties as and when required by the General Manager Commercial Ensure the capture of billing for all revenue Identify and upselling all NewFlex services Health & Safety To have a comprehensive understanding and ensure compliance with the NewFlex health and safety policy and processes Complete all iAuditor checks and resolve any issues within acceptable timeframes Management of the accident book and the reporting of all incidents, accidents and near misses. Compliance with RIDDOR Review and update as necessary the emergency evacuation procedures Ensure appropriate health and safety arrangements are in place to minimise risks and provide for safe working conditions for all building users Ensure all building related issues are reported via the property portal and oversee remedial actions, as required, are completed in a timely manner Arranging all annual mandatory H&S requirements for the centre Strict monitoring of contractors General administration and coordinating of contractors for planned works Compliance Ensure the centre operates in line with company policies, procedures and processes Maintain up to date knowledge of GDPR and AML legislation and ensure the business follows mandatory requirements Escalate identified issues and risks to the General Manager Working with Centre Operations Manager and Compliance Manager to ensure that all customer agreements are current, correct and accompanied by the correct supporting documentation. Validating customer identification to ensure adherence to AMLR policy Work with the Compliance Manager to ensure our virtual customers are managed and operate in line with our virtual policy Training - Complete all mandatory training modules annually:• Anti-Bribery • Code of Conduct• Cyber Security• Ergowize• Fire Safety Essentials• Fraud Prevention • General Data Protection Regulation • Health and Safety Induction • Modern Slavery• Money Laundering • Unconscious Bias• Whistleblowing Knowledge/Experience Previous customer service experience is essential Minimum Grade C in English and Maths (or equivalent) Confident user of Microsoft office 365 (Word, Excel and Outlook) Fire Marshal (Training provided) First Aid at Work Certificate (Training Provided) Key skills/behaviours required for this role Planning and organising Building relationships Excellent communicator Resilient and embraces change Team player What will we offer you? £22,672 per annum 33 days Annual Leave (including Bank Holidays) Birthday Off Volunteering Days Discounted Private Medical Insurance Cover Life Assurance Income Protection Insurance Payroll Giving Cycle Scheme NEST Pension Scheme Employee Assistance Programme Annual Flu Jabs Eye Tests Training Support Package Enhanced Maternity, Adoption, Shared Parental and Paternity Pay Annual Professional Membership Subscription NewFlex is an equal opportunities employerThis vacancy will close once we have filled all available interview slots. We therefore highly recommend early applicationsREF-
May 19, 2024
Full time
Location: Edinburgh Gyleview Hours: 40 hours per week, Monday to Friday - 8:30am to 5:30pm (occasional work out of normal business hours) Who are we? NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible workspaces to entrepreneurs and businesses. We give our Customers the flexibility, independence, 'Freedom at Work', and support to create, grow and enjoy running their businesses in our centres.We've been going from strength to strength for 25 years to cement our position as 'The Property Manager for the New Economy'. We're currently experiencing a sensational period of growth as the flexible officing revolution continues to disrupt the traditional office market. Our unique Client management model connects building owners (Clients) with occupiers (Customers) to generate cash from underutilised office space in all types of buildings from Aberdeen to Brighton. NewFlex is creating a positive alternative in the business centre market. What are our values? Our values shape our culture and guide us how we go about our daily business to support our purpose and ambition.Our values are Smart, Supportive, Prudent, Straightforward and Responsible. We expect all our employees to live our values in everything they do at work. Our values make us who we are. What will you do? The Centre Operations Assistant primary responsibility is to deliver world class customer experience and support the General Manager to deliver operational excellence keeping the centre safe and compliant in line with our policies and processes.The Centre Operations Assistant will also support the General Manager by carrying out ad hoc duties. We want someone exceptional who can focus on: Customer Service Deliver outstanding service experience to all stakeholders Deliver professional and friendly viewings extracting relevant information by appropriate questioning to enable the sales team to close the deal Proactively seek feedback and resolve customers queries at first touch Build relationships with customers through regular communication to ensure capture of any upselling opportunities Manage centre standards to the highest level Oversee customer move ins smoothly and in line with customer requirements Ad hoc duties as and when required by the General Manager Commercial Ensure the capture of billing for all revenue Identify and upselling all NewFlex services Health & Safety To have a comprehensive understanding and ensure compliance with the NewFlex health and safety policy and processes Complete all iAuditor checks and resolve any issues within acceptable timeframes Management of the accident book and the reporting of all incidents, accidents and near misses. Compliance with RIDDOR Review and update as necessary the emergency evacuation procedures Ensure appropriate health and safety arrangements are in place to minimise risks and provide for safe working conditions for all building users Ensure all building related issues are reported via the property portal and oversee remedial actions, as required, are completed in a timely manner Arranging all annual mandatory H&S requirements for the centre Strict monitoring of contractors General administration and coordinating of contractors for planned works Compliance Ensure the centre operates in line with company policies, procedures and processes Maintain up to date knowledge of GDPR and AML legislation and ensure the business follows mandatory requirements Escalate identified issues and risks to the General Manager Working with Centre Operations Manager and Compliance Manager to ensure that all customer agreements are current, correct and accompanied by the correct supporting documentation. Validating customer identification to ensure adherence to AMLR policy Work with the Compliance Manager to ensure our virtual customers are managed and operate in line with our virtual policy Training - Complete all mandatory training modules annually:• Anti-Bribery • Code of Conduct• Cyber Security• Ergowize• Fire Safety Essentials• Fraud Prevention • General Data Protection Regulation • Health and Safety Induction • Modern Slavery• Money Laundering • Unconscious Bias• Whistleblowing Knowledge/Experience Previous customer service experience is essential Minimum Grade C in English and Maths (or equivalent) Confident user of Microsoft office 365 (Word, Excel and Outlook) Fire Marshal (Training provided) First Aid at Work Certificate (Training Provided) Key skills/behaviours required for this role Planning and organising Building relationships Excellent communicator Resilient and embraces change Team player What will we offer you? £22,672 per annum 33 days Annual Leave (including Bank Holidays) Birthday Off Volunteering Days Discounted Private Medical Insurance Cover Life Assurance Income Protection Insurance Payroll Giving Cycle Scheme NEST Pension Scheme Employee Assistance Programme Annual Flu Jabs Eye Tests Training Support Package Enhanced Maternity, Adoption, Shared Parental and Paternity Pay Annual Professional Membership Subscription NewFlex is an equal opportunities employerThis vacancy will close once we have filled all available interview slots. We therefore highly recommend early applicationsREF-
Location: Cambridge Hours: 40 hours per week, Monday to Friday - 8:30am to 5:30pm (occasional work out of normal business hours) Reporting to: General Manager Who are we? NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible workspaces to entrepreneurs and businesses. We give our Customers the flexibility, independence, 'Freedom at Work', and support to create, grow and enjoy running their businesses in our centres.We've been going from strength to strength for 25 years to cement our position as 'The Property Manager for the New Economy'. We're currently experiencing a sensational period of growth as the flexible officing revolution continues to disrupt the traditional office market. Our unique Client management model connects building owners (Clients) with occupiers (Customers) to generate cash from underutilised office space in all types of buildings from Aberdeen to Brighton. NewFlex is creating a positive alternative in the business centre market. What are our values? Our values shape our culture and guide us how we go about our daily business to support our purpose and ambition.Our values are Smart, Supportive, Prudent, Straightforward and Responsible. We expect all our employees to live our values in everything they do at work. Our values make us who we are. What will you do? The Centre Operations Assistant primary responsibility is to deliver world class customer experience and support the General Manager to deliver operational excellence keeping the centre safe and compliant in line with our policies and processes.We want someone exceptional who can focus on: Customer Service Deliver outstanding service experience to all stakeholders Deliver professional and friendly viewings extracting relevant information by appropriate questioning to enable the sales team to close the deal Proactively seek feedback and resolve customers queries at first touch Build relationships with customers through regular communication to ensure capture of any upselling opportunities Manage centre standards to the highest level Conduct pre-event inspections of all meeting rooms and show offices prior to a customer viewing or meeting room booking Oversee customer move ins smoothly and in line with customer requirements Ad hoc duties as and when required by the General Manager Commercial Ensure the capture of billing for all revenue Identify and upselling all NewFlex services Health & Safety To have a comprehensive understanding and ensure compliance with the NewFlex health and safety policy and processes Complete all iAuditor checks and resolve any issues within acceptable timeframes Management of the accident book and the reporting of all incidents, accidents and near misses. Compliance with RIDDOR Review and update as necessary the emergency evacuation procedures Ensure appropriate health and safety arrangements are in place to minimise risks and provide for safe working conditions for all building users Ensure all building related issues are reported via the property portal and oversee remedial actions, as required, are completed in a timely manner Arranging all annual mandatory H&S requirements for the centre and ensure certification is uploaded to the property portal in a timely manner Strict monitoring of contractors to ensure their working practices are in line with our policies and processes General administration and coordinating of contractors for planned works Compliance Ensure the centre operates in line with company policies, procedures and processes Maintain up to date knowledge of GDPR and AML legislation and ensure the business follows mandatory requirements Escalate identified issues and risks to the General Manager Working with Centre Operations Manager and Compliance Manager to ensure that all customer agreements are current, correct and accompanied by the correct supporting documentation. Validating customer identification to ensure adherence to AMLR policy Work with the Compliance Manager to ensure our virtual customers are managed and operate in line with our virtual policy Training - Complete all mandatory training modules annually: -Data Protection AwarenessHealthy WorkingFire Safety PlusHealth & Safety Induction WhistleblowingCyber SecurityFraud PreventionAnti-Money Laundering Anti-Bribery Code of ConductUnconscious Bias Knowledge/Experience Previous customer service experience is essential Minimum Grade C in English and Maths (or equivalent) Confident user of Microsoft office 365 (Word, Excel and Outlook) Fire Marshal (Training provided) First Aid at Work Certificate (Training Provided) Key skills/behaviours required for this role: Planning and organising Building relationships Excellent communicator Resilient and embraces change Team player What will we offer you? £23,796 per annum 33 days Annual Leave (including Bank Holidays) Birthday Off Volunteering Days Discounted Private Medical Insurance Cover Life Assurance Income Protection Insurance Payroll Giving Cycle Scheme NEST Pension Scheme Employee Assistance Programme Annual Flu Jabs Eye Tests Training Support Package Enhanced Maternity, Adoption, Shared Parental and Paternity Pay Annual Professional Membership Subscription NewFlex is an equal opportunities employerThis vacancy will close once we have filled all available interview slots. We therefore highly recommend early applicationsREF-
May 19, 2024
Full time
Location: Cambridge Hours: 40 hours per week, Monday to Friday - 8:30am to 5:30pm (occasional work out of normal business hours) Reporting to: General Manager Who are we? NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible workspaces to entrepreneurs and businesses. We give our Customers the flexibility, independence, 'Freedom at Work', and support to create, grow and enjoy running their businesses in our centres.We've been going from strength to strength for 25 years to cement our position as 'The Property Manager for the New Economy'. We're currently experiencing a sensational period of growth as the flexible officing revolution continues to disrupt the traditional office market. Our unique Client management model connects building owners (Clients) with occupiers (Customers) to generate cash from underutilised office space in all types of buildings from Aberdeen to Brighton. NewFlex is creating a positive alternative in the business centre market. What are our values? Our values shape our culture and guide us how we go about our daily business to support our purpose and ambition.Our values are Smart, Supportive, Prudent, Straightforward and Responsible. We expect all our employees to live our values in everything they do at work. Our values make us who we are. What will you do? The Centre Operations Assistant primary responsibility is to deliver world class customer experience and support the General Manager to deliver operational excellence keeping the centre safe and compliant in line with our policies and processes.We want someone exceptional who can focus on: Customer Service Deliver outstanding service experience to all stakeholders Deliver professional and friendly viewings extracting relevant information by appropriate questioning to enable the sales team to close the deal Proactively seek feedback and resolve customers queries at first touch Build relationships with customers through regular communication to ensure capture of any upselling opportunities Manage centre standards to the highest level Conduct pre-event inspections of all meeting rooms and show offices prior to a customer viewing or meeting room booking Oversee customer move ins smoothly and in line with customer requirements Ad hoc duties as and when required by the General Manager Commercial Ensure the capture of billing for all revenue Identify and upselling all NewFlex services Health & Safety To have a comprehensive understanding and ensure compliance with the NewFlex health and safety policy and processes Complete all iAuditor checks and resolve any issues within acceptable timeframes Management of the accident book and the reporting of all incidents, accidents and near misses. Compliance with RIDDOR Review and update as necessary the emergency evacuation procedures Ensure appropriate health and safety arrangements are in place to minimise risks and provide for safe working conditions for all building users Ensure all building related issues are reported via the property portal and oversee remedial actions, as required, are completed in a timely manner Arranging all annual mandatory H&S requirements for the centre and ensure certification is uploaded to the property portal in a timely manner Strict monitoring of contractors to ensure their working practices are in line with our policies and processes General administration and coordinating of contractors for planned works Compliance Ensure the centre operates in line with company policies, procedures and processes Maintain up to date knowledge of GDPR and AML legislation and ensure the business follows mandatory requirements Escalate identified issues and risks to the General Manager Working with Centre Operations Manager and Compliance Manager to ensure that all customer agreements are current, correct and accompanied by the correct supporting documentation. Validating customer identification to ensure adherence to AMLR policy Work with the Compliance Manager to ensure our virtual customers are managed and operate in line with our virtual policy Training - Complete all mandatory training modules annually: -Data Protection AwarenessHealthy WorkingFire Safety PlusHealth & Safety Induction WhistleblowingCyber SecurityFraud PreventionAnti-Money Laundering Anti-Bribery Code of ConductUnconscious Bias Knowledge/Experience Previous customer service experience is essential Minimum Grade C in English and Maths (or equivalent) Confident user of Microsoft office 365 (Word, Excel and Outlook) Fire Marshal (Training provided) First Aid at Work Certificate (Training Provided) Key skills/behaviours required for this role: Planning and organising Building relationships Excellent communicator Resilient and embraces change Team player What will we offer you? £23,796 per annum 33 days Annual Leave (including Bank Holidays) Birthday Off Volunteering Days Discounted Private Medical Insurance Cover Life Assurance Income Protection Insurance Payroll Giving Cycle Scheme NEST Pension Scheme Employee Assistance Programme Annual Flu Jabs Eye Tests Training Support Package Enhanced Maternity, Adoption, Shared Parental and Paternity Pay Annual Professional Membership Subscription NewFlex is an equal opportunities employerThis vacancy will close once we have filled all available interview slots. We therefore highly recommend early applicationsREF-
Office Manager Annual Salary: Up to £30,000 (depending on experience) Location: Belfast Job Type: Full-time An exciting opportunity has arisen for a highly organised and detail-oriented Office Manager to join a dynamic team within the hospitality industry. The role is central to ensuring the smooth and efficient operation of our cafes and corporate catering, from customer booking to invoicing stage. The ideal candidate will possess excellent communication skills, the ability to multitask, and a keen eye for detail. Day to Day of the role: Provide administrative services across cafes and corporate catering. Collaborate with the Head of Operational Delivery to ensure effective food and beverage provision. Lead the procurement process, including supplier negotiations. Produce analytical reports and forecasts to drive commercial effectiveness. Manage invoices within the purchase ledger in partnership with the finance department. Collate payroll information and manage variances for all sites. Implement efficient processes for managing hospitality and catering requests. Support and train staff on EPOS and booking systems. Maintain professional standards and confidently address challenges. Adapt to new business openings and assist with mobilisations throughout Ireland. Undertake additional relevant administrative duties as required. Required Skills & Qualifications: Full driving licence and access to a car. NVQ Level 3 in Business Administration or a minimum of 2 years of experience in a similar role within the hospitality industry. Excellent organisational and time management skills. Proficient in Microsoft Office Suite and other office management software. High level of attention to detail and accuracy. Ability to work both independently and as part of a team. Strong problem-solving skills and adaptability. Benefits: Competitive salary up to £30,000. 25 days annual leave plus 12 statutory days (pro-rata). Health Cash Plan after probationary period. Access to Staff Counselling & Financial Advisory Services. Stakeholder Pension Scheme with 5% employer contribution. Bike to Work Scheme. Holiday purchase scheme. Flexible working initiatives. Wellbeing initiatives. The role is 37.5 hours per week, Monday to Friday, with advance notice for any hours outside this schedule. To apply for this Office Manager position, please apply online or contact for more information. We look forward to your application!
May 19, 2024
Full time
Office Manager Annual Salary: Up to £30,000 (depending on experience) Location: Belfast Job Type: Full-time An exciting opportunity has arisen for a highly organised and detail-oriented Office Manager to join a dynamic team within the hospitality industry. The role is central to ensuring the smooth and efficient operation of our cafes and corporate catering, from customer booking to invoicing stage. The ideal candidate will possess excellent communication skills, the ability to multitask, and a keen eye for detail. Day to Day of the role: Provide administrative services across cafes and corporate catering. Collaborate with the Head of Operational Delivery to ensure effective food and beverage provision. Lead the procurement process, including supplier negotiations. Produce analytical reports and forecasts to drive commercial effectiveness. Manage invoices within the purchase ledger in partnership with the finance department. Collate payroll information and manage variances for all sites. Implement efficient processes for managing hospitality and catering requests. Support and train staff on EPOS and booking systems. Maintain professional standards and confidently address challenges. Adapt to new business openings and assist with mobilisations throughout Ireland. Undertake additional relevant administrative duties as required. Required Skills & Qualifications: Full driving licence and access to a car. NVQ Level 3 in Business Administration or a minimum of 2 years of experience in a similar role within the hospitality industry. Excellent organisational and time management skills. Proficient in Microsoft Office Suite and other office management software. High level of attention to detail and accuracy. Ability to work both independently and as part of a team. Strong problem-solving skills and adaptability. Benefits: Competitive salary up to £30,000. 25 days annual leave plus 12 statutory days (pro-rata). Health Cash Plan after probationary period. Access to Staff Counselling & Financial Advisory Services. Stakeholder Pension Scheme with 5% employer contribution. Bike to Work Scheme. Holiday purchase scheme. Flexible working initiatives. Wellbeing initiatives. The role is 37.5 hours per week, Monday to Friday, with advance notice for any hours outside this schedule. To apply for this Office Manager position, please apply online or contact for more information. We look forward to your application!
Our client, Devon Council, is looking for an Fostering Independent Reviewing Officer ot join their team. Job purpose: Contribute to high quality fostering services through reviewing foster carers suitability to foster and terms of approval annually as required by the fostering regulations and with mind to the national minimum standards. The fostering independent reviewing officer will conduct foster carer annual reviews and high quality reports for Fostering Devon. Quality assurance of service provision, including case management records will be an intrinsic part of this role. Individuals will have the necessary understanding and experience of the role of fostering and the role of an independent reviewing officer. Main duties and responsibilities Chair foster carer annual reviews as required by the fostering regulations. Chair and minute annual reviews, ensuring all relevant information is shared and discussed. Information from a variety of sources should be incorporated, as stipulated by the fostering regulations and the organisation. Provide a clear summary of the meeting and recommended actions. Highlight areas of good practice and areas for development for both the foster carer and the organisation. Robustly review foster carers suitability to foster and capability to meet the needs of children, with consideration to their terms of approval. Provide a clear recommendation to the organisations decision makers and periodically to foster panel. Provide quality assurance of regulatory requirements and report findings. Provide analytical quarterly reports to the Agency decision maker identifying key findings and recommendations for service development. Work within the organisations practice standards, policies, procedures and guidance and associated timescales to promote efficient running of the service. Attend regular meetings with fostering managers to promote service development. Evidence an ability to practice in an inclusive way that recognises the positive contributions of diversity. Actively promote equality of opportunity. Prepare for and cooperate with internal quality assurance activity and regulatory inspections. Evidence innovation and appropriate challenge in a way that enhances skills and promotes reflection and creates change. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.
May 19, 2024
Full time
Our client, Devon Council, is looking for an Fostering Independent Reviewing Officer ot join their team. Job purpose: Contribute to high quality fostering services through reviewing foster carers suitability to foster and terms of approval annually as required by the fostering regulations and with mind to the national minimum standards. The fostering independent reviewing officer will conduct foster carer annual reviews and high quality reports for Fostering Devon. Quality assurance of service provision, including case management records will be an intrinsic part of this role. Individuals will have the necessary understanding and experience of the role of fostering and the role of an independent reviewing officer. Main duties and responsibilities Chair foster carer annual reviews as required by the fostering regulations. Chair and minute annual reviews, ensuring all relevant information is shared and discussed. Information from a variety of sources should be incorporated, as stipulated by the fostering regulations and the organisation. Provide a clear summary of the meeting and recommended actions. Highlight areas of good practice and areas for development for both the foster carer and the organisation. Robustly review foster carers suitability to foster and capability to meet the needs of children, with consideration to their terms of approval. Provide a clear recommendation to the organisations decision makers and periodically to foster panel. Provide quality assurance of regulatory requirements and report findings. Provide analytical quarterly reports to the Agency decision maker identifying key findings and recommendations for service development. Work within the organisations practice standards, policies, procedures and guidance and associated timescales to promote efficient running of the service. Attend regular meetings with fostering managers to promote service development. Evidence an ability to practice in an inclusive way that recognises the positive contributions of diversity. Actively promote equality of opportunity. Prepare for and cooperate with internal quality assurance activity and regulatory inspections. Evidence innovation and appropriate challenge in a way that enhances skills and promotes reflection and creates change. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.
Location: One Cambridge Square, Cambridge Hours: 40 hours between 8:30am - 17:30pm Monday to Friday Reporting to: General Manager Who are we? NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible workspaces to entrepreneurs and businesses. We give our Customers the flexibility, independence, 'Freedom at Work', and support to create, grow and enjoy running their businesses in our centres. We've been going from strength to strength for 25 years to cement our position as 'The Property Manager for the New Economy'. We're currently experiencing a sensational period of growth as the flexible officing revolution continues to disrupt the traditional office market. Our unique Client management model connects building owners (Clients) with occupiers (Customers) to generate cash from underutilised office space in all types of buildings from Aberdeen to Brighton. NewFlex is creating a positive alternative in the business centre market. Serendipity Labs is a brand that is well established in North America and prides itself on creating a business environment that is an extension of the corporate workplace. Providing flexible, comfortable, and well-designed workplace solutions which deliver 5-star service through a people focused team, it is workplace as a service.Serendipity Labs is now expanding its network of locations into the UK, operated under franchise by NewFlex Limited, and we are looking for the best talent to join our team. This is a fast-moving industry that requires passionate, engaging, high energy individuals that stand out in a crowd and that our members will enjoy interacting with every day. What are our values? Our values shape our culture and guide us how we go about our daily business to support our purpose and ambition.Our values are Smart, Supportive, Prudent, Straightforward and Responsible. We expect all our employees to live our values in everything they do at work. Our values make us who we are. What will you do? As an Experience Coordinator, you will create a memorable impression on the potential members, existing members, and visitors to Serendipity Labs, whether over the telephone or face to face. Your engaging personality and love for great hospitality, will help you deliver an exceptionally high standard of personal customer service to our members and guests each day. You are the team member that our members see every day and you love the chance to contribute to making their workday a little better. As the backbone of our daily operations and event execution, a smart, professional appearance and friendly, courteous manner is an essential ingredient in being successful in this role, as is the ability to think ahead and anticipate people's needs. We want someone exceptional who can deliver the following key responsibilities: Providing a professional welcome to visitors and users of the Lab at reception. Effectively handling phone and in person requests for assistance. Opening and closing the lab location so that it's ready for business and meeting our brand standards. Properly stocking and maintaining the appearance of the lab including reception, meeting rooms, Café, Member, and common areas. Light cleaning duties with strong attention to details and member needs. Assisting in delivering Meeting & Events booked into the lab, including set-up, catering, and clean-up. Creating a community through contributions to member events and fostering ways to engage members inside and outside the lab. Generating interest in the lab by assisting with certain local marketing activities. Knowing the lab's members to ensure the best possible handling of requests, visitors, and service requirements. Updating, charging, and maintaining accurate member information in billing software. Being knowledgeable of all other lab locations and our products and services. Serving as backup to other similar positions at other Serendipity Lab locations nearby Completing pre tour calls in the morning before the tour. Hosting lab tours and engaging with potential members to create a memorable experience Fun - You can do all the above with a smile on your face and maintain a positiveattitude, you lead by example to ensure the centre you are proud of provides a great customer experience every day. Knowledge/Experience Demonstrate a positive, pleasant, and professional demeanor with exceptional customer service skills Experience in delivering a high level of hospitality and handling customer service requests Strong organizational and communication skills; ability to prioritize workload and work efficiently with minimal supervision A high attention to detail Keen to deliver great experiences Being a self-starter but being open and willing to take direction Knowledge of Microsoft Office suite, including Word, Excel and Outlook Planning, managing, and executing events and meetings 1 year experience in a hospitality position would be an advantage What will we offer you? £27,000 per annum 33 days Annual Leave (including Bank Holidays) Birthday Off Volunteering Days Discounted Private Medical Insurance Cover Life Assurance Income Protection Insurance Payroll Giving Cycle Scheme NEST Pension Scheme Employee Assistance Programme Annual Flu Jabs Eye Tests Training Support Package Enhanced Maternity, Adoption, Shared Parental and Paternity Pay Annual Professional Membership Subscription This vacancy will close once we have filled all available interview slots. We therefore highly recommend early applicationREF-
May 19, 2024
Full time
Location: One Cambridge Square, Cambridge Hours: 40 hours between 8:30am - 17:30pm Monday to Friday Reporting to: General Manager Who are we? NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible workspaces to entrepreneurs and businesses. We give our Customers the flexibility, independence, 'Freedom at Work', and support to create, grow and enjoy running their businesses in our centres. We've been going from strength to strength for 25 years to cement our position as 'The Property Manager for the New Economy'. We're currently experiencing a sensational period of growth as the flexible officing revolution continues to disrupt the traditional office market. Our unique Client management model connects building owners (Clients) with occupiers (Customers) to generate cash from underutilised office space in all types of buildings from Aberdeen to Brighton. NewFlex is creating a positive alternative in the business centre market. Serendipity Labs is a brand that is well established in North America and prides itself on creating a business environment that is an extension of the corporate workplace. Providing flexible, comfortable, and well-designed workplace solutions which deliver 5-star service through a people focused team, it is workplace as a service.Serendipity Labs is now expanding its network of locations into the UK, operated under franchise by NewFlex Limited, and we are looking for the best talent to join our team. This is a fast-moving industry that requires passionate, engaging, high energy individuals that stand out in a crowd and that our members will enjoy interacting with every day. What are our values? Our values shape our culture and guide us how we go about our daily business to support our purpose and ambition.Our values are Smart, Supportive, Prudent, Straightforward and Responsible. We expect all our employees to live our values in everything they do at work. Our values make us who we are. What will you do? As an Experience Coordinator, you will create a memorable impression on the potential members, existing members, and visitors to Serendipity Labs, whether over the telephone or face to face. Your engaging personality and love for great hospitality, will help you deliver an exceptionally high standard of personal customer service to our members and guests each day. You are the team member that our members see every day and you love the chance to contribute to making their workday a little better. As the backbone of our daily operations and event execution, a smart, professional appearance and friendly, courteous manner is an essential ingredient in being successful in this role, as is the ability to think ahead and anticipate people's needs. We want someone exceptional who can deliver the following key responsibilities: Providing a professional welcome to visitors and users of the Lab at reception. Effectively handling phone and in person requests for assistance. Opening and closing the lab location so that it's ready for business and meeting our brand standards. Properly stocking and maintaining the appearance of the lab including reception, meeting rooms, Café, Member, and common areas. Light cleaning duties with strong attention to details and member needs. Assisting in delivering Meeting & Events booked into the lab, including set-up, catering, and clean-up. Creating a community through contributions to member events and fostering ways to engage members inside and outside the lab. Generating interest in the lab by assisting with certain local marketing activities. Knowing the lab's members to ensure the best possible handling of requests, visitors, and service requirements. Updating, charging, and maintaining accurate member information in billing software. Being knowledgeable of all other lab locations and our products and services. Serving as backup to other similar positions at other Serendipity Lab locations nearby Completing pre tour calls in the morning before the tour. Hosting lab tours and engaging with potential members to create a memorable experience Fun - You can do all the above with a smile on your face and maintain a positiveattitude, you lead by example to ensure the centre you are proud of provides a great customer experience every day. Knowledge/Experience Demonstrate a positive, pleasant, and professional demeanor with exceptional customer service skills Experience in delivering a high level of hospitality and handling customer service requests Strong organizational and communication skills; ability to prioritize workload and work efficiently with minimal supervision A high attention to detail Keen to deliver great experiences Being a self-starter but being open and willing to take direction Knowledge of Microsoft Office suite, including Word, Excel and Outlook Planning, managing, and executing events and meetings 1 year experience in a hospitality position would be an advantage What will we offer you? £27,000 per annum 33 days Annual Leave (including Bank Holidays) Birthday Off Volunteering Days Discounted Private Medical Insurance Cover Life Assurance Income Protection Insurance Payroll Giving Cycle Scheme NEST Pension Scheme Employee Assistance Programme Annual Flu Jabs Eye Tests Training Support Package Enhanced Maternity, Adoption, Shared Parental and Paternity Pay Annual Professional Membership Subscription This vacancy will close once we have filled all available interview slots. We therefore highly recommend early applicationREF-
Vacancy: Panel Technician Location: Swindon Salary: Up to 45,760 Basic + Overtime Hours: Monday to Friday Ref: OC16859 We are currently recruiting for a Panel Beater / Panel Technician for our client's site based in the Swindon area. This is a superb opportunity for a qualified Panel Technician to work in a busy and thriving workshop with superb earning potential. This is an opportunity to work in a clean and modern workshop, surrounded by a great team. Benefits: Pension. Critical illness pay. Life assurance. 23 days holiday + Bank Holidays, increasing with service. Panel Technician Role: Repairing panel damage on a variety of vehicles to a high standard. Recognising and documenting an additional work required. Using a variety of different tools to complete the job to a high standard - jog work, welding and smart repair. Panel Technician Requirements: Ideally you will be a fully qualified Panel Technician having the ATA or NVQ level 3 Panel Technician qualification though we will consider someone with years of experience who can demonstrate a high skill set. Good understanding of bodyshop procedures. Experience working in a bodyshop environment is essential. Octane reference: OC16859 Consultant: Beatrice Dickinson INDBS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Panel Beater, Panel Technician, Paint Sprayer, Paint Technician, MET Technician, SMART Repair Technician, Cosmetic Repair Technician, ADR Technician, Bodyshop Estimator, Vehicle Damage Assessor, VDA, Bodyshop Manager, Assistant Bodyshop Manager Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
May 19, 2024
Full time
Vacancy: Panel Technician Location: Swindon Salary: Up to 45,760 Basic + Overtime Hours: Monday to Friday Ref: OC16859 We are currently recruiting for a Panel Beater / Panel Technician for our client's site based in the Swindon area. This is a superb opportunity for a qualified Panel Technician to work in a busy and thriving workshop with superb earning potential. This is an opportunity to work in a clean and modern workshop, surrounded by a great team. Benefits: Pension. Critical illness pay. Life assurance. 23 days holiday + Bank Holidays, increasing with service. Panel Technician Role: Repairing panel damage on a variety of vehicles to a high standard. Recognising and documenting an additional work required. Using a variety of different tools to complete the job to a high standard - jog work, welding and smart repair. Panel Technician Requirements: Ideally you will be a fully qualified Panel Technician having the ATA or NVQ level 3 Panel Technician qualification though we will consider someone with years of experience who can demonstrate a high skill set. Good understanding of bodyshop procedures. Experience working in a bodyshop environment is essential. Octane reference: OC16859 Consultant: Beatrice Dickinson INDBS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Panel Beater, Panel Technician, Paint Sprayer, Paint Technician, MET Technician, SMART Repair Technician, Cosmetic Repair Technician, ADR Technician, Bodyshop Estimator, Vehicle Damage Assessor, VDA, Bodyshop Manager, Assistant Bodyshop Manager Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Purpose of the Job: To complete social care assessments and undertake casework of residents in the community and other care settings. To commission care services according to assessment outcomes and eligibility in relation to the Care Act. To participate in the duty rota - this is the single point of contact for referrals for Adult Social Care. Where necessary undertake crisis intervention where enquiries indicate the need for immediate risk management. Main Responsibilities: To carry out home visits and consult with service users, carers, and relevant agencies and professionals. To alert the Registered Care Manager to any safeguarding concerns. To ensure assessments and support plans are carried out in a person-centered and outcome-focused way. To advise on the use of personal budgets and direct payments. Where appropriate, to assist customers to maximise their independence. To undertake any necessary adjustments or to cease care packages by both the organization's Eligibility Criteria and Operational Guidance and the needs of the service user. To make any necessary arrangements for the implementation of changes in service provision. To commission and make arrangements for the provision of new services when needed or refer to other appropriate agencies. To maintain efficient and effective liaison with all Departmental Staff and other Independent and Voluntary Agencies. To maintain accurate case records and to prepare any required reports. To maintain accurate statistical data and the Department's computerized information system. To work within and contribute to the development of departmental and team procedures and policies. To participate in regular supervision and the Appraisal process and attend training as required. Attend and participate in relevant staff and service meetings. In all of the above to undertake practice in an anti-discriminatory and anti oppressive manner. Any other duties as directed by your line manager, Director or as agreed with the Senior Management Group. To act by the principles set out in the Employee Code of Conduct and the organization's Values, recognizing the duty of all public sector employees to discharge public functions reasonably and according to the law. Duties And Responsibilities Objectives To ensure that agreed quality assurance initiatives are implemented within the home. Liaise with social care regulators and local authorities to ensure satisfactory standards are maintained To become the person in charge responsible for the day-to-day running of the homecare services with 24-hour responsibility for the care of the Service users. To be the Information Governance Lead for their home and to work in collaboration with the Company's Information Governance Lead, being accountable to the Senior Operations Team. To provide improvement, independence, and choice for Service Users, making sure they are treated with dignity at all times. To manage the effective use of resources and maintain high levels of occupancy. To comply with all regulatory requirements at all times and in particular the Regulations for the Registration and Inspection of the services. To ensure policy and procedures are implemented and understood by all the staff to ensure the highest standard of care. Leadership To provide leadership to all staff to deliver the highest possible quality of care within a safe working and living environment. To be a good model for all employees, being approachable and providing a regular presence on the "shop floor" as well as being consistent in all actions and decisions. To set and maintain clear standards within the service in line with the Verity Healthcare quality assessment tool. To ensure that staff selection processes for all applied thoroughly and that all candidates are treated professionally. To ensure all staff maintain the registration with their national bodies. To develop a culture of continuous quality improvement using the framework of clinical governance. To maintain a comprehensive induction process for all new employees to ensure they are effectively introduced to the Service, the Service Users, and good practices within their first week. To ensure that NMC and Care Assistants and Support Worker's codes of professional conduct and guidelines relating to professional practices are followed at all times. Take responsibility and accountability for the delivery of professional, competent and high-quality care. To conduct regular reviews with new employees during their probationary period and to always conduct a three-monthly review to confirm the appointment or extend the probation period. To ensure all staff are annually appraised and that required standards of performance are being achieved, to manage under-performance through objective setting and regular reviews, and that regular supervisions occur in line with company policy. To ensure complaints and suggestions are positively actioned and dealt with correctly. To identify individual training needs in line with the organization's objectives and the employee's performance, arranging training and evaluating their effectiveness, and ensuring that staff has completed the required training each year. To hold regular staff, Service Users, and stake holders meetings to provide and receive feedback, and administer the questionnaires provided as part of the company's. Quality Assurance Systems. Care Practice To ensure that all Service Users have an up-to-date care plan, which is regularly evaluated and actively involves Service Users in the preparation. Ensure all risks associated with care e.g. moving and handling, mobility, challenging behavior, and skin care are identified and correctly actioned. To regularly monitor the delivery of care given by all staff ensuring that the physical, social, psychological, and emotional needs of the Service User are recognized, assessed, and met. To ensure the Service and its processes are fully compliant with the Mental Capacity Act and that service users are empowered to make choices where able and where not best interest decisions are made on their behalf involving all those necessary. To ensure the Service is compliant with DoLS legislation. To ensure that there is a regular program of activities, which are arranged in line with the Service Users' needs. To ensure the Service Users receive a pleasant nutritional diet. To ensure an active named nurse and key worker key worker system for all the Service Users. To ensure the maintenance of the highest standards of care consistent with the requirements of CQC/Funding Authorities. To arrange regular reviews with Social Workers, Service Users, Relatives, and Key Workers. To conduct a pre-admission assessment for all potential Service Users. To meet professional and legal responsibilities with regard to the storage, handling, and administration of drugs. Ensure the protection and safety of Service Users at all times, which requires conducting regular health and safety checks and checks that the call bell system and the fire alarm systems are always fully functional. General Management To understand the legal requirements of the Care Quality Commission (CQC) and the Regulations and other legislations and ensure the Service complies with Essential Standards of Quality and Safety, and whatever legislation or relevant standards that may be in force at any time. To personally have a full understanding and working knowledge of all Verity Healthcare policies and procedures and ensure that all these policies are applied at all times. To be responsible for completing the staff rota and ensuring that the staffing ratio meets the needs of the Service Users. Ensure that all annual leave requests are coordinated to prevent disruption in the Service. To control sickness absence by always conducting back-to-work interviews and correctly applying company policy. To carry out the duties of "The Responsible Officer" and ensure that the service compiles with all statutory obligations and relevant legislation (e.g. environmental health, health & safety, and fire regulations). To meet professional and legal responsibilities with Health and Safety issues and ensure that all monitoring requirements are met. To Promote a positive customer care-orientated environment and ensure all staff are familiar with the company complaints procedure To remain professionally updated and ensure care in all areas is delivered in line with the latest research to promote evidence-based practice. To participate in the recruitment, selection, and retention of staff. To liaise effectively with Head Office Departments, building good working relationships, as required for the good operation of the Service. Ensure that all Service Users have a copy of the terms and conditions of care and that all the necessary funding documents are completed. To enable service users to control their own financial affairs, where possible. To ensure that all Service Users' finances are controlled and up-to-date accurate records are kept of all transactions, the financial control of their affairs must be undertaken with total accuracy and security. To ensure the security and confidentially of records and information relating to the service. Ensure that staff hours are recorded and sent to payroll on time. . click apply for full job details
May 18, 2024
Full time
Purpose of the Job: To complete social care assessments and undertake casework of residents in the community and other care settings. To commission care services according to assessment outcomes and eligibility in relation to the Care Act. To participate in the duty rota - this is the single point of contact for referrals for Adult Social Care. Where necessary undertake crisis intervention where enquiries indicate the need for immediate risk management. Main Responsibilities: To carry out home visits and consult with service users, carers, and relevant agencies and professionals. To alert the Registered Care Manager to any safeguarding concerns. To ensure assessments and support plans are carried out in a person-centered and outcome-focused way. To advise on the use of personal budgets and direct payments. Where appropriate, to assist customers to maximise their independence. To undertake any necessary adjustments or to cease care packages by both the organization's Eligibility Criteria and Operational Guidance and the needs of the service user. To make any necessary arrangements for the implementation of changes in service provision. To commission and make arrangements for the provision of new services when needed or refer to other appropriate agencies. To maintain efficient and effective liaison with all Departmental Staff and other Independent and Voluntary Agencies. To maintain accurate case records and to prepare any required reports. To maintain accurate statistical data and the Department's computerized information system. To work within and contribute to the development of departmental and team procedures and policies. To participate in regular supervision and the Appraisal process and attend training as required. Attend and participate in relevant staff and service meetings. In all of the above to undertake practice in an anti-discriminatory and anti oppressive manner. Any other duties as directed by your line manager, Director or as agreed with the Senior Management Group. To act by the principles set out in the Employee Code of Conduct and the organization's Values, recognizing the duty of all public sector employees to discharge public functions reasonably and according to the law. Duties And Responsibilities Objectives To ensure that agreed quality assurance initiatives are implemented within the home. Liaise with social care regulators and local authorities to ensure satisfactory standards are maintained To become the person in charge responsible for the day-to-day running of the homecare services with 24-hour responsibility for the care of the Service users. To be the Information Governance Lead for their home and to work in collaboration with the Company's Information Governance Lead, being accountable to the Senior Operations Team. To provide improvement, independence, and choice for Service Users, making sure they are treated with dignity at all times. To manage the effective use of resources and maintain high levels of occupancy. To comply with all regulatory requirements at all times and in particular the Regulations for the Registration and Inspection of the services. To ensure policy and procedures are implemented and understood by all the staff to ensure the highest standard of care. Leadership To provide leadership to all staff to deliver the highest possible quality of care within a safe working and living environment. To be a good model for all employees, being approachable and providing a regular presence on the "shop floor" as well as being consistent in all actions and decisions. To set and maintain clear standards within the service in line with the Verity Healthcare quality assessment tool. To ensure that staff selection processes for all applied thoroughly and that all candidates are treated professionally. To ensure all staff maintain the registration with their national bodies. To develop a culture of continuous quality improvement using the framework of clinical governance. To maintain a comprehensive induction process for all new employees to ensure they are effectively introduced to the Service, the Service Users, and good practices within their first week. To ensure that NMC and Care Assistants and Support Worker's codes of professional conduct and guidelines relating to professional practices are followed at all times. Take responsibility and accountability for the delivery of professional, competent and high-quality care. To conduct regular reviews with new employees during their probationary period and to always conduct a three-monthly review to confirm the appointment or extend the probation period. To ensure all staff are annually appraised and that required standards of performance are being achieved, to manage under-performance through objective setting and regular reviews, and that regular supervisions occur in line with company policy. To ensure complaints and suggestions are positively actioned and dealt with correctly. To identify individual training needs in line with the organization's objectives and the employee's performance, arranging training and evaluating their effectiveness, and ensuring that staff has completed the required training each year. To hold regular staff, Service Users, and stake holders meetings to provide and receive feedback, and administer the questionnaires provided as part of the company's. Quality Assurance Systems. Care Practice To ensure that all Service Users have an up-to-date care plan, which is regularly evaluated and actively involves Service Users in the preparation. Ensure all risks associated with care e.g. moving and handling, mobility, challenging behavior, and skin care are identified and correctly actioned. To regularly monitor the delivery of care given by all staff ensuring that the physical, social, psychological, and emotional needs of the Service User are recognized, assessed, and met. To ensure the Service and its processes are fully compliant with the Mental Capacity Act and that service users are empowered to make choices where able and where not best interest decisions are made on their behalf involving all those necessary. To ensure the Service is compliant with DoLS legislation. To ensure that there is a regular program of activities, which are arranged in line with the Service Users' needs. To ensure the Service Users receive a pleasant nutritional diet. To ensure an active named nurse and key worker key worker system for all the Service Users. To ensure the maintenance of the highest standards of care consistent with the requirements of CQC/Funding Authorities. To arrange regular reviews with Social Workers, Service Users, Relatives, and Key Workers. To conduct a pre-admission assessment for all potential Service Users. To meet professional and legal responsibilities with regard to the storage, handling, and administration of drugs. Ensure the protection and safety of Service Users at all times, which requires conducting regular health and safety checks and checks that the call bell system and the fire alarm systems are always fully functional. General Management To understand the legal requirements of the Care Quality Commission (CQC) and the Regulations and other legislations and ensure the Service complies with Essential Standards of Quality and Safety, and whatever legislation or relevant standards that may be in force at any time. To personally have a full understanding and working knowledge of all Verity Healthcare policies and procedures and ensure that all these policies are applied at all times. To be responsible for completing the staff rota and ensuring that the staffing ratio meets the needs of the Service Users. Ensure that all annual leave requests are coordinated to prevent disruption in the Service. To control sickness absence by always conducting back-to-work interviews and correctly applying company policy. To carry out the duties of "The Responsible Officer" and ensure that the service compiles with all statutory obligations and relevant legislation (e.g. environmental health, health & safety, and fire regulations). To meet professional and legal responsibilities with Health and Safety issues and ensure that all monitoring requirements are met. To Promote a positive customer care-orientated environment and ensure all staff are familiar with the company complaints procedure To remain professionally updated and ensure care in all areas is delivered in line with the latest research to promote evidence-based practice. To participate in the recruitment, selection, and retention of staff. To liaise effectively with Head Office Departments, building good working relationships, as required for the good operation of the Service. Ensure that all Service Users have a copy of the terms and conditions of care and that all the necessary funding documents are completed. To enable service users to control their own financial affairs, where possible. To ensure that all Service Users' finances are controlled and up-to-date accurate records are kept of all transactions, the financial control of their affairs must be undertaken with total accuracy and security. To ensure the security and confidentially of records and information relating to the service. Ensure that staff hours are recorded and sent to payroll on time. . click apply for full job details