Customer Service Advisor (Complex Queries), (Part-time, 25 hours per week) Fixed-term contract for up to 9 months for Maternity cover Location: Hybrid working with Salvus House, Durham, or Western House, Peterborough as a base Job Level: D Salary: starting from £25,572 (pro-rata), plus a discretionary bonus potential of up to 8% of annual salary Hours: Ideally 09:30 - 14:30 Monday to Friday, however flexibility can be discussed at interview Reporting to: SME Complex Queries Team Leader We want our people to have a great work-life balance and support flexible working in terms of a hybrid model and varying start and finish times in some teams where possible. Please discuss this further with the hiring manager during your interview. ABOUT US Wave is a leading national business water retailer helping over 300,000 customers across the UK to benefit from the non-household water market. We're dedicated to helping businesses lower water use, be more water efficient and reduce costs - all which helped us earn Water Retailer of the Year 2021 and again in 2023. Our vision is to be the most customer-focused utility delivering value and efficiency in everything we do, making a positive difference to the environment and society. The culture at Wave is like nowhere else. We're committed to a happy, healthy place to work, and have a working environment which supports continuous learning and development, one where people can really flourish. Our people are at the centre of everything we do. Joining us means you'd be part of a team of over 300 people working flexibly across two UK based offices. You'll find a real focus on employee wellbeing and some great benefits too. We expect great things from you and we give great things back. WHAT'S IN IT FOR YOU? Wealth Excellent pension scheme - we will double match your contribution, up to a maximum of 5% employee contribution and 10% from Wave Bonus potential Perkbox membership with a vast range of perks - high street savings (fashion retailers, supermarkets and restaurants), discounted cinema tickets, travel and holiday discounts and online fitness classes Income protection scheme Personal accident insurance 4x salary Life assurance Free onsite parking Time off 24 days holiday rising to 26 (plus bank holidays) A day off for your birthday Half a day on Christmas Eve and New Year's Eve The option to buy holidays 1 day paid volunteering Wellbeing Hybrid/Flexible working Healthcare cash back scheme Cycle to work scheme Christmas and summer parties 24/7 Employee Assistance Programme Free flu shots Family Friendly Enhanced maternity and paternity pay Enhanced shared parental and adoption leave We care about you as an employee and have a range of resources available to both you and your family THE ROLE IN A NUTSHELL The Complex Queries team are responsible for handling of contact through Billing Queries, Complex Queries and Complaints. The role pries itself on phone first contact to ensure that we capture the customers' requirements as accurately as possible. You will work collaboratively with all of the SME customer contact team and the wider business to deliver a consistent high quality and efficient level of support for SME Customers. You will be able to work towards and exceed internal and external targets and support the wider teams with knowledge and experience of internal and external processes in line with market and operational codes. We have a great culture here at Wave and we pride ourselves on helping our people, help our customers and also on the personal development of our people. The role will suit you if you have experience in the utilities industry and specifically dealing with complex queries / complaints, although not essential as we offer training and support in this area. It would be advantageous if you come from a contact centre background where you have experience of working towards and exceeding targets. The role would fit someone who has a great telephone manner, where displaying empathy, conveying complex explanations comes easy to them. WHAT WILL YOUR TYPICAL DAY LOOK LIKE? Deal with complex queries received by the SME team Seek proactive solutions for customers and communicate effectively with internal and external customers. Ensure a satisfactory outcome is reached when dealing with customers' complaints and ensure these are dealt with within required timescales. Ensure all customer contact queries are logged and completed within the required timescales. Supporting the credit control team with appropriate information regarding customers Maintaining customer records on appropriate internal and external systems and websites. Handling sensitive data relating to customer accounts ensuring all data is entered in a compliant manner and with regulatory code in mind Liaising with internal and external stakeholders as required. Other reasonable administrative tasks in line with business needs WHAT DO WE NEED FROM YOU? Essential Experience of working in customer service environment Effective listening and questioning skills Computer literate, especially around Microsoft office Professional and courteous with positivity Problem solving Give and receive feedback Results driven - SLA's and KPI's Customer driven / can do attitude Team player Can use initiative and innovate Desirable Work under pressure whilst achieving business targets Manage multiple workstreams and workloads Billing system experience / CRM Contact centre experience Please refer to the essential criteria in the job description as this is what you will be shortlisted against. Wave is committed to making a positive difference to the environment and society in which it operates. If you are excited to join a dynamic growing business which cares about its people, we would love to hear from you. BE YOURSELF - OUR DIFFERENCES MAKE US STRONGER Wave is proud to be an inclusive employer and actively encourage applications from all backgrounds. We will take into consideration any adjustments or individual requirements at any stage of your recruitment journey. If you require any additional support related to menopause, neurodiversity, or any other reason, please do let us know by contacting . Please ensure you attach your CV and a covering letter so we can get to know more about your skills and experience and why you are suitable for this role. We will not be able to consider applications without a covering letter. Closing date: 4pm on 21 May 2024
May 21, 2024
Contractor
Customer Service Advisor (Complex Queries), (Part-time, 25 hours per week) Fixed-term contract for up to 9 months for Maternity cover Location: Hybrid working with Salvus House, Durham, or Western House, Peterborough as a base Job Level: D Salary: starting from £25,572 (pro-rata), plus a discretionary bonus potential of up to 8% of annual salary Hours: Ideally 09:30 - 14:30 Monday to Friday, however flexibility can be discussed at interview Reporting to: SME Complex Queries Team Leader We want our people to have a great work-life balance and support flexible working in terms of a hybrid model and varying start and finish times in some teams where possible. Please discuss this further with the hiring manager during your interview. ABOUT US Wave is a leading national business water retailer helping over 300,000 customers across the UK to benefit from the non-household water market. We're dedicated to helping businesses lower water use, be more water efficient and reduce costs - all which helped us earn Water Retailer of the Year 2021 and again in 2023. Our vision is to be the most customer-focused utility delivering value and efficiency in everything we do, making a positive difference to the environment and society. The culture at Wave is like nowhere else. We're committed to a happy, healthy place to work, and have a working environment which supports continuous learning and development, one where people can really flourish. Our people are at the centre of everything we do. Joining us means you'd be part of a team of over 300 people working flexibly across two UK based offices. You'll find a real focus on employee wellbeing and some great benefits too. We expect great things from you and we give great things back. WHAT'S IN IT FOR YOU? Wealth Excellent pension scheme - we will double match your contribution, up to a maximum of 5% employee contribution and 10% from Wave Bonus potential Perkbox membership with a vast range of perks - high street savings (fashion retailers, supermarkets and restaurants), discounted cinema tickets, travel and holiday discounts and online fitness classes Income protection scheme Personal accident insurance 4x salary Life assurance Free onsite parking Time off 24 days holiday rising to 26 (plus bank holidays) A day off for your birthday Half a day on Christmas Eve and New Year's Eve The option to buy holidays 1 day paid volunteering Wellbeing Hybrid/Flexible working Healthcare cash back scheme Cycle to work scheme Christmas and summer parties 24/7 Employee Assistance Programme Free flu shots Family Friendly Enhanced maternity and paternity pay Enhanced shared parental and adoption leave We care about you as an employee and have a range of resources available to both you and your family THE ROLE IN A NUTSHELL The Complex Queries team are responsible for handling of contact through Billing Queries, Complex Queries and Complaints. The role pries itself on phone first contact to ensure that we capture the customers' requirements as accurately as possible. You will work collaboratively with all of the SME customer contact team and the wider business to deliver a consistent high quality and efficient level of support for SME Customers. You will be able to work towards and exceed internal and external targets and support the wider teams with knowledge and experience of internal and external processes in line with market and operational codes. We have a great culture here at Wave and we pride ourselves on helping our people, help our customers and also on the personal development of our people. The role will suit you if you have experience in the utilities industry and specifically dealing with complex queries / complaints, although not essential as we offer training and support in this area. It would be advantageous if you come from a contact centre background where you have experience of working towards and exceeding targets. The role would fit someone who has a great telephone manner, where displaying empathy, conveying complex explanations comes easy to them. WHAT WILL YOUR TYPICAL DAY LOOK LIKE? Deal with complex queries received by the SME team Seek proactive solutions for customers and communicate effectively with internal and external customers. Ensure a satisfactory outcome is reached when dealing with customers' complaints and ensure these are dealt with within required timescales. Ensure all customer contact queries are logged and completed within the required timescales. Supporting the credit control team with appropriate information regarding customers Maintaining customer records on appropriate internal and external systems and websites. Handling sensitive data relating to customer accounts ensuring all data is entered in a compliant manner and with regulatory code in mind Liaising with internal and external stakeholders as required. Other reasonable administrative tasks in line with business needs WHAT DO WE NEED FROM YOU? Essential Experience of working in customer service environment Effective listening and questioning skills Computer literate, especially around Microsoft office Professional and courteous with positivity Problem solving Give and receive feedback Results driven - SLA's and KPI's Customer driven / can do attitude Team player Can use initiative and innovate Desirable Work under pressure whilst achieving business targets Manage multiple workstreams and workloads Billing system experience / CRM Contact centre experience Please refer to the essential criteria in the job description as this is what you will be shortlisted against. Wave is committed to making a positive difference to the environment and society in which it operates. If you are excited to join a dynamic growing business which cares about its people, we would love to hear from you. BE YOURSELF - OUR DIFFERENCES MAKE US STRONGER Wave is proud to be an inclusive employer and actively encourage applications from all backgrounds. We will take into consideration any adjustments or individual requirements at any stage of your recruitment journey. If you require any additional support related to menopause, neurodiversity, or any other reason, please do let us know by contacting . Please ensure you attach your CV and a covering letter so we can get to know more about your skills and experience and why you are suitable for this role. We will not be able to consider applications without a covering letter. Closing date: 4pm on 21 May 2024
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Human Resources Administrator to join our HR team at our Corby site. As HR Admin you will be responsible for taking ownership and coordination of the HR administrative function in all HR areas as required, ensuring a consistent functional approach, accuracy, reliability of information and close team working with the Group HR team, reporting directly to the Senior HR Business Partner. This is a full time, permanent position Monday to Friday 9am to 5pm offering a competitive salary, package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Admin include: Coordinating the output of the HR function for the full employee life-cycle. Respond to general administrative queries (email and phone) in a timely and helpful manner. Produce HR statistics and reports and distribute to appropriate audience, including Group, within agreed time frame. Generate other HR-specific reporting data, as requested. Coordinate with key interfaces on HR processes and procedures Accurately advise managers on the company HR policies in a timely manner. Timely production of letters including but not limited to ER letters, maternity letters, references etc. With support from the HR Advisors, provide assistance to managers in order to resolve Grievance, Disciplinary, Well-being or Flexible Working Request matters as required. Follow the right process for psychometric testing, organise testing process and administer psychometric tests at appropriate sites, support the managers with advice on the recruitment process and guidelines. Ownership of employment contract and Service Agreement templates ensuring consistency and accuracy for issuing and circulating, Produce and send out contracts and offer letters to all new starters within the business which contain the relevant content corresponding to the Tier in which the employee sits i.e. Policies, health questionnaires, Ownership of the Contract Review and Benefits matrices ensuring they are current and accurate at all times Maintaining personnel detail files and managing personnel filing system, Monitor receipt of new starters details such as passports, visas and 3/6 month review and escalate as appropriate to relevant HR representative Manage benefits process and provide benefits information to employees within agreed timeframes and act as liaison between benefits brokers and employee Qualifications To apply to the position of HR Admin you will possess the following skills, experiences and qualifications: HR experience is essential CIPD desirable Enthusiasm, drive and a can-do attitude High level of organisational skills Accuracy and attention to detail Good communication skills Able to prioritise workload Competent user of PC software, including e-mail and Microsoft office and knowledge of an HR database an advantage. Customer focused - managing expectations and reliability Able to work on own initiative and to strict deadlines Team orientated, comfortable working remotely from other team members. Ability to juggle workload to meet business needs. Self- development and continuous effort to update knowledge on company policies and employment law Current, clean driving licence and access to a car. Additional Information As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 20 + 8 bank holidays (plus 1 add day per annum up to 25 days) Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution. Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
May 21, 2024
Full time
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Human Resources Administrator to join our HR team at our Corby site. As HR Admin you will be responsible for taking ownership and coordination of the HR administrative function in all HR areas as required, ensuring a consistent functional approach, accuracy, reliability of information and close team working with the Group HR team, reporting directly to the Senior HR Business Partner. This is a full time, permanent position Monday to Friday 9am to 5pm offering a competitive salary, package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Admin include: Coordinating the output of the HR function for the full employee life-cycle. Respond to general administrative queries (email and phone) in a timely and helpful manner. Produce HR statistics and reports and distribute to appropriate audience, including Group, within agreed time frame. Generate other HR-specific reporting data, as requested. Coordinate with key interfaces on HR processes and procedures Accurately advise managers on the company HR policies in a timely manner. Timely production of letters including but not limited to ER letters, maternity letters, references etc. With support from the HR Advisors, provide assistance to managers in order to resolve Grievance, Disciplinary, Well-being or Flexible Working Request matters as required. Follow the right process for psychometric testing, organise testing process and administer psychometric tests at appropriate sites, support the managers with advice on the recruitment process and guidelines. Ownership of employment contract and Service Agreement templates ensuring consistency and accuracy for issuing and circulating, Produce and send out contracts and offer letters to all new starters within the business which contain the relevant content corresponding to the Tier in which the employee sits i.e. Policies, health questionnaires, Ownership of the Contract Review and Benefits matrices ensuring they are current and accurate at all times Maintaining personnel detail files and managing personnel filing system, Monitor receipt of new starters details such as passports, visas and 3/6 month review and escalate as appropriate to relevant HR representative Manage benefits process and provide benefits information to employees within agreed timeframes and act as liaison between benefits brokers and employee Qualifications To apply to the position of HR Admin you will possess the following skills, experiences and qualifications: HR experience is essential CIPD desirable Enthusiasm, drive and a can-do attitude High level of organisational skills Accuracy and attention to detail Good communication skills Able to prioritise workload Competent user of PC software, including e-mail and Microsoft office and knowledge of an HR database an advantage. Customer focused - managing expectations and reliability Able to work on own initiative and to strict deadlines Team orientated, comfortable working remotely from other team members. Ability to juggle workload to meet business needs. Self- development and continuous effort to update knowledge on company policies and employment law Current, clean driving licence and access to a car. Additional Information As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 20 + 8 bank holidays (plus 1 add day per annum up to 25 days) Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution. Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Human Resources Administrator to join our HR team at our Corby site. As HR Admin you will be responsible for taking ownership and coordination of the HR administrative function in all HR areas as required, ensuring a consistent functional approach, accuracy, reliability of information and close team working with the Group HR team, reporting directly to the Senior HR Business Partner. This is a full time, permanent position Monday to Friday 9am to 5pm offering a competitive salary, package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Admin include: Coordinating the output of the HR function for the full employee life-cycle. Respond to general administrative queries (email and phone) in a timely and helpful manner. Produce HR statistics and reports and distribute to appropriate audience, including Group, within agreed time frame. Generate other HR-specific reporting data, as requested. Coordinate with key interfaces on HR processes and procedures Accurately advise managers on the company HR policies in a timely manner. Timely production of letters including but not limited to ER letters, maternity letters, references etc. With support from the HR Advisors, provide assistance to managers in order to resolve Grievance, Disciplinary, Well-being or Flexible Working Request matters as required. Follow the right process for psychometric testing, organise testing process and administer psychometric tests at appropriate sites, support the managers with advice on the recruitment process and guidelines. Ownership of employment contract and Service Agreement templates ensuring consistency and accuracy for issuing and circulating, Produce and send out contracts and offer letters to all new starters within the business which contain the relevant content corresponding to the Tier in which the employee sits i.e. Policies, health questionnaires, Ownership of the Contract Review and Benefits matrices ensuring they are current and accurate at all times Maintaining personnel detail files and managing personnel filing system, Monitor receipt of new starters details such as passports, visas and 3/6 month review and escalate as appropriate to relevant HR representative Manage benefits process and provide benefits information to employees within agreed timeframes and act as liaison between benefits brokers and employee Qualifications To apply to the position of HR Admin you will possess the following skills, experiences and qualifications: HR experience is essential CIPD desirable Enthusiasm, drive and a can-do attitude High level of organisational skills Accuracy and attention to detail Good communication skills Able to prioritise workload Competent user of PC software, including e-mail and Microsoft office and knowledge of an HR database an advantage. Customer focused - managing expectations and reliability Able to work on own initiative and to strict deadlines Team orientated, comfortable working remotely from other team members. Ability to juggle workload to meet business needs. Self- development and continuous effort to update knowledge on company policies and employment law Current, clean driving licence and access to a car. Additional Information As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 20 + 8 bank holidays (plus 1 add day per annum up to 25 days) Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution. Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
May 21, 2024
Full time
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Human Resources Administrator to join our HR team at our Corby site. As HR Admin you will be responsible for taking ownership and coordination of the HR administrative function in all HR areas as required, ensuring a consistent functional approach, accuracy, reliability of information and close team working with the Group HR team, reporting directly to the Senior HR Business Partner. This is a full time, permanent position Monday to Friday 9am to 5pm offering a competitive salary, package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Admin include: Coordinating the output of the HR function for the full employee life-cycle. Respond to general administrative queries (email and phone) in a timely and helpful manner. Produce HR statistics and reports and distribute to appropriate audience, including Group, within agreed time frame. Generate other HR-specific reporting data, as requested. Coordinate with key interfaces on HR processes and procedures Accurately advise managers on the company HR policies in a timely manner. Timely production of letters including but not limited to ER letters, maternity letters, references etc. With support from the HR Advisors, provide assistance to managers in order to resolve Grievance, Disciplinary, Well-being or Flexible Working Request matters as required. Follow the right process for psychometric testing, organise testing process and administer psychometric tests at appropriate sites, support the managers with advice on the recruitment process and guidelines. Ownership of employment contract and Service Agreement templates ensuring consistency and accuracy for issuing and circulating, Produce and send out contracts and offer letters to all new starters within the business which contain the relevant content corresponding to the Tier in which the employee sits i.e. Policies, health questionnaires, Ownership of the Contract Review and Benefits matrices ensuring they are current and accurate at all times Maintaining personnel detail files and managing personnel filing system, Monitor receipt of new starters details such as passports, visas and 3/6 month review and escalate as appropriate to relevant HR representative Manage benefits process and provide benefits information to employees within agreed timeframes and act as liaison between benefits brokers and employee Qualifications To apply to the position of HR Admin you will possess the following skills, experiences and qualifications: HR experience is essential CIPD desirable Enthusiasm, drive and a can-do attitude High level of organisational skills Accuracy and attention to detail Good communication skills Able to prioritise workload Competent user of PC software, including e-mail and Microsoft office and knowledge of an HR database an advantage. Customer focused - managing expectations and reliability Able to work on own initiative and to strict deadlines Team orientated, comfortable working remotely from other team members. Ability to juggle workload to meet business needs. Self- development and continuous effort to update knowledge on company policies and employment law Current, clean driving licence and access to a car. Additional Information As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 20 + 8 bank holidays (plus 1 add day per annum up to 25 days) Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution. Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Human Resources Administrator to join our HR team at our Corby site. As HR Admin you will be responsible for taking ownership and coordination of the HR administrative function in all HR areas as required, ensuring a consistent functional approach, accuracy, reliability of information and close team working with the Group HR team, reporting directly to the Senior HR Business Partner. This is a full time, permanent position Monday to Friday 9am to 5pm offering a competitive salary, package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Admin include: Coordinating the output of the HR function for the full employee life-cycle. Respond to general administrative queries (email and phone) in a timely and helpful manner. Produce HR statistics and reports and distribute to appropriate audience, including Group, within agreed time frame. Generate other HR-specific reporting data, as requested. Coordinate with key interfaces on HR processes and procedures Accurately advise managers on the company HR policies in a timely manner. Timely production of letters including but not limited to ER letters, maternity letters, references etc. With support from the HR Advisors, provide assistance to managers in order to resolve Grievance, Disciplinary, Well-being or Flexible Working Request matters as required. Follow the right process for psychometric testing, organise testing process and administer psychometric tests at appropriate sites, support the managers with advice on the recruitment process and guidelines. Ownership of employment contract and Service Agreement templates ensuring consistency and accuracy for issuing and circulating, Produce and send out contracts and offer letters to all new starters within the business which contain the relevant content corresponding to the Tier in which the employee sits i.e. Policies, health questionnaires, Ownership of the Contract Review and Benefits matrices ensuring they are current and accurate at all times Maintaining personnel detail files and managing personnel filing system, Monitor receipt of new starters details such as passports, visas and 3/6 month review and escalate as appropriate to relevant HR representative Manage benefits process and provide benefits information to employees within agreed timeframes and act as liaison between benefits brokers and employee Qualifications To apply to the position of HR Admin you will possess the following skills, experiences and qualifications: HR experience is essential CIPD desirable Enthusiasm, drive and a can-do attitude High level of organisational skills Accuracy and attention to detail Good communication skills Able to prioritise workload Competent user of PC software, including e-mail and Microsoft office and knowledge of an HR database an advantage. Customer focused - managing expectations and reliability Able to work on own initiative and to strict deadlines Team orientated, comfortable working remotely from other team members. Ability to juggle workload to meet business needs. Self- development and continuous effort to update knowledge on company policies and employment law Current, clean driving licence and access to a car. Additional Information As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 20 + 8 bank holidays (plus 1 add day per annum up to 25 days) Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution. Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
May 21, 2024
Full time
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Human Resources Administrator to join our HR team at our Corby site. As HR Admin you will be responsible for taking ownership and coordination of the HR administrative function in all HR areas as required, ensuring a consistent functional approach, accuracy, reliability of information and close team working with the Group HR team, reporting directly to the Senior HR Business Partner. This is a full time, permanent position Monday to Friday 9am to 5pm offering a competitive salary, package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Admin include: Coordinating the output of the HR function for the full employee life-cycle. Respond to general administrative queries (email and phone) in a timely and helpful manner. Produce HR statistics and reports and distribute to appropriate audience, including Group, within agreed time frame. Generate other HR-specific reporting data, as requested. Coordinate with key interfaces on HR processes and procedures Accurately advise managers on the company HR policies in a timely manner. Timely production of letters including but not limited to ER letters, maternity letters, references etc. With support from the HR Advisors, provide assistance to managers in order to resolve Grievance, Disciplinary, Well-being or Flexible Working Request matters as required. Follow the right process for psychometric testing, organise testing process and administer psychometric tests at appropriate sites, support the managers with advice on the recruitment process and guidelines. Ownership of employment contract and Service Agreement templates ensuring consistency and accuracy for issuing and circulating, Produce and send out contracts and offer letters to all new starters within the business which contain the relevant content corresponding to the Tier in which the employee sits i.e. Policies, health questionnaires, Ownership of the Contract Review and Benefits matrices ensuring they are current and accurate at all times Maintaining personnel detail files and managing personnel filing system, Monitor receipt of new starters details such as passports, visas and 3/6 month review and escalate as appropriate to relevant HR representative Manage benefits process and provide benefits information to employees within agreed timeframes and act as liaison between benefits brokers and employee Qualifications To apply to the position of HR Admin you will possess the following skills, experiences and qualifications: HR experience is essential CIPD desirable Enthusiasm, drive and a can-do attitude High level of organisational skills Accuracy and attention to detail Good communication skills Able to prioritise workload Competent user of PC software, including e-mail and Microsoft office and knowledge of an HR database an advantage. Customer focused - managing expectations and reliability Able to work on own initiative and to strict deadlines Team orientated, comfortable working remotely from other team members. Ability to juggle workload to meet business needs. Self- development and continuous effort to update knowledge on company policies and employment law Current, clean driving licence and access to a car. Additional Information As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 20 + 8 bank holidays (plus 1 add day per annum up to 25 days) Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution. Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Human Resources Administrator to join our HR team at our Corby site. As HR Admin you will be responsible for taking ownership and coordination of the HR administrative function in all HR areas as required, ensuring a consistent functional approach, accuracy, reliability of information and close team working with the Group HR team, reporting directly to the Senior HR Business Partner. This is a full time, permanent position Monday to Friday 9am to 5pm offering a competitive salary, package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Admin include: Coordinating the output of the HR function for the full employee life-cycle. Respond to general administrative queries (email and phone) in a timely and helpful manner. Produce HR statistics and reports and distribute to appropriate audience, including Group, within agreed time frame. Generate other HR-specific reporting data, as requested. Coordinate with key interfaces on HR processes and procedures Accurately advise managers on the company HR policies in a timely manner. Timely production of letters including but not limited to ER letters, maternity letters, references etc. With support from the HR Advisors, provide assistance to managers in order to resolve Grievance, Disciplinary, Well-being or Flexible Working Request matters as required. Follow the right process for psychometric testing, organise testing process and administer psychometric tests at appropriate sites, support the managers with advice on the recruitment process and guidelines. Ownership of employment contract and Service Agreement templates ensuring consistency and accuracy for issuing and circulating, Produce and send out contracts and offer letters to all new starters within the business which contain the relevant content corresponding to the Tier in which the employee sits i.e. Policies, health questionnaires, Ownership of the Contract Review and Benefits matrices ensuring they are current and accurate at all times Maintaining personnel detail files and managing personnel filing system, Monitor receipt of new starters details such as passports, visas and 3/6 month review and escalate as appropriate to relevant HR representative Manage benefits process and provide benefits information to employees within agreed timeframes and act as liaison between benefits brokers and employee Qualifications To apply to the position of HR Admin you will possess the following skills, experiences and qualifications: HR experience is essential CIPD desirable Enthusiasm, drive and a can-do attitude High level of organisational skills Accuracy and attention to detail Good communication skills Able to prioritise workload Competent user of PC software, including e-mail and Microsoft office and knowledge of an HR database an advantage. Customer focused - managing expectations and reliability Able to work on own initiative and to strict deadlines Team orientated, comfortable working remotely from other team members. Ability to juggle workload to meet business needs. Self- development and continuous effort to update knowledge on company policies and employment law Current, clean driving licence and access to a car. Additional Information As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 20 + 8 bank holidays (plus 1 add day per annum up to 25 days) Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution. Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
May 21, 2024
Full time
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Human Resources Administrator to join our HR team at our Corby site. As HR Admin you will be responsible for taking ownership and coordination of the HR administrative function in all HR areas as required, ensuring a consistent functional approach, accuracy, reliability of information and close team working with the Group HR team, reporting directly to the Senior HR Business Partner. This is a full time, permanent position Monday to Friday 9am to 5pm offering a competitive salary, package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Admin include: Coordinating the output of the HR function for the full employee life-cycle. Respond to general administrative queries (email and phone) in a timely and helpful manner. Produce HR statistics and reports and distribute to appropriate audience, including Group, within agreed time frame. Generate other HR-specific reporting data, as requested. Coordinate with key interfaces on HR processes and procedures Accurately advise managers on the company HR policies in a timely manner. Timely production of letters including but not limited to ER letters, maternity letters, references etc. With support from the HR Advisors, provide assistance to managers in order to resolve Grievance, Disciplinary, Well-being or Flexible Working Request matters as required. Follow the right process for psychometric testing, organise testing process and administer psychometric tests at appropriate sites, support the managers with advice on the recruitment process and guidelines. Ownership of employment contract and Service Agreement templates ensuring consistency and accuracy for issuing and circulating, Produce and send out contracts and offer letters to all new starters within the business which contain the relevant content corresponding to the Tier in which the employee sits i.e. Policies, health questionnaires, Ownership of the Contract Review and Benefits matrices ensuring they are current and accurate at all times Maintaining personnel detail files and managing personnel filing system, Monitor receipt of new starters details such as passports, visas and 3/6 month review and escalate as appropriate to relevant HR representative Manage benefits process and provide benefits information to employees within agreed timeframes and act as liaison between benefits brokers and employee Qualifications To apply to the position of HR Admin you will possess the following skills, experiences and qualifications: HR experience is essential CIPD desirable Enthusiasm, drive and a can-do attitude High level of organisational skills Accuracy and attention to detail Good communication skills Able to prioritise workload Competent user of PC software, including e-mail and Microsoft office and knowledge of an HR database an advantage. Customer focused - managing expectations and reliability Able to work on own initiative and to strict deadlines Team orientated, comfortable working remotely from other team members. Ability to juggle workload to meet business needs. Self- development and continuous effort to update knowledge on company policies and employment law Current, clean driving licence and access to a car. Additional Information As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 20 + 8 bank holidays (plus 1 add day per annum up to 25 days) Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution. Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Human Resources Administrator to join our HR team at our Corby site. As HR Admin you will be responsible for taking ownership and coordination of the HR administrative function in all HR areas as required, ensuring a consistent functional approach, accuracy, reliability of information and close team working with the Group HR team, reporting directly to the Senior HR Business Partner. This is a full time, permanent position Monday to Friday 9am to 5pm offering a competitive salary, package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Admin include: Coordinating the output of the HR function for the full employee life-cycle. Respond to general administrative queries (email and phone) in a timely and helpful manner. Produce HR statistics and reports and distribute to appropriate audience, including Group, within agreed time frame. Generate other HR-specific reporting data, as requested. Coordinate with key interfaces on HR processes and procedures Accurately advise managers on the company HR policies in a timely manner. Timely production of letters including but not limited to ER letters, maternity letters, references etc. With support from the HR Advisors, provide assistance to managers in order to resolve Grievance, Disciplinary, Well-being or Flexible Working Request matters as required. Follow the right process for psychometric testing, organise testing process and administer psychometric tests at appropriate sites, support the managers with advice on the recruitment process and guidelines. Ownership of employment contract and Service Agreement templates ensuring consistency and accuracy for issuing and circulating, Produce and send out contracts and offer letters to all new starters within the business which contain the relevant content corresponding to the Tier in which the employee sits i.e. Policies, health questionnaires, Ownership of the Contract Review and Benefits matrices ensuring they are current and accurate at all times Maintaining personnel detail files and managing personnel filing system, Monitor receipt of new starters details such as passports, visas and 3/6 month review and escalate as appropriate to relevant HR representative Manage benefits process and provide benefits information to employees within agreed timeframes and act as liaison between benefits brokers and employee Qualifications To apply to the position of HR Admin you will possess the following skills, experiences and qualifications: HR experience is essential CIPD desirable Enthusiasm, drive and a can-do attitude High level of organisational skills Accuracy and attention to detail Good communication skills Able to prioritise workload Competent user of PC software, including e-mail and Microsoft office and knowledge of an HR database an advantage. Customer focused - managing expectations and reliability Able to work on own initiative and to strict deadlines Team orientated, comfortable working remotely from other team members. Ability to juggle workload to meet business needs. Self- development and continuous effort to update knowledge on company policies and employment law Current, clean driving licence and access to a car. Additional Information As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 20 + 8 bank holidays (plus 1 add day per annum up to 25 days) Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution. Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
May 21, 2024
Full time
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Human Resources Administrator to join our HR team at our Corby site. As HR Admin you will be responsible for taking ownership and coordination of the HR administrative function in all HR areas as required, ensuring a consistent functional approach, accuracy, reliability of information and close team working with the Group HR team, reporting directly to the Senior HR Business Partner. This is a full time, permanent position Monday to Friday 9am to 5pm offering a competitive salary, package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Admin include: Coordinating the output of the HR function for the full employee life-cycle. Respond to general administrative queries (email and phone) in a timely and helpful manner. Produce HR statistics and reports and distribute to appropriate audience, including Group, within agreed time frame. Generate other HR-specific reporting data, as requested. Coordinate with key interfaces on HR processes and procedures Accurately advise managers on the company HR policies in a timely manner. Timely production of letters including but not limited to ER letters, maternity letters, references etc. With support from the HR Advisors, provide assistance to managers in order to resolve Grievance, Disciplinary, Well-being or Flexible Working Request matters as required. Follow the right process for psychometric testing, organise testing process and administer psychometric tests at appropriate sites, support the managers with advice on the recruitment process and guidelines. Ownership of employment contract and Service Agreement templates ensuring consistency and accuracy for issuing and circulating, Produce and send out contracts and offer letters to all new starters within the business which contain the relevant content corresponding to the Tier in which the employee sits i.e. Policies, health questionnaires, Ownership of the Contract Review and Benefits matrices ensuring they are current and accurate at all times Maintaining personnel detail files and managing personnel filing system, Monitor receipt of new starters details such as passports, visas and 3/6 month review and escalate as appropriate to relevant HR representative Manage benefits process and provide benefits information to employees within agreed timeframes and act as liaison between benefits brokers and employee Qualifications To apply to the position of HR Admin you will possess the following skills, experiences and qualifications: HR experience is essential CIPD desirable Enthusiasm, drive and a can-do attitude High level of organisational skills Accuracy and attention to detail Good communication skills Able to prioritise workload Competent user of PC software, including e-mail and Microsoft office and knowledge of an HR database an advantage. Customer focused - managing expectations and reliability Able to work on own initiative and to strict deadlines Team orientated, comfortable working remotely from other team members. Ability to juggle workload to meet business needs. Self- development and continuous effort to update knowledge on company policies and employment law Current, clean driving licence and access to a car. Additional Information As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 20 + 8 bank holidays (plus 1 add day per annum up to 25 days) Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution. Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Human Resources Administrator to join our HR team at our Corby site. As HR Admin you will be responsible for taking ownership and coordination of the HR administrative function in all HR areas as required, ensuring a consistent functional approach, accuracy, reliability of information and close team working with the Group HR team, reporting directly to the Senior HR Business Partner. This is a full time, permanent position Monday to Friday 9am to 5pm offering a competitive salary, package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Admin include: Coordinating the output of the HR function for the full employee life-cycle. Respond to general administrative queries (email and phone) in a timely and helpful manner. Produce HR statistics and reports and distribute to appropriate audience, including Group, within agreed time frame. Generate other HR-specific reporting data, as requested. Coordinate with key interfaces on HR processes and procedures Accurately advise managers on the company HR policies in a timely manner. Timely production of letters including but not limited to ER letters, maternity letters, references etc. With support from the HR Advisors, provide assistance to managers in order to resolve Grievance, Disciplinary, Well-being or Flexible Working Request matters as required. Follow the right process for psychometric testing, organise testing process and administer psychometric tests at appropriate sites, support the managers with advice on the recruitment process and guidelines. Ownership of employment contract and Service Agreement templates ensuring consistency and accuracy for issuing and circulating, Produce and send out contracts and offer letters to all new starters within the business which contain the relevant content corresponding to the Tier in which the employee sits i.e. Policies, health questionnaires, Ownership of the Contract Review and Benefits matrices ensuring they are current and accurate at all times Maintaining personnel detail files and managing personnel filing system, Monitor receipt of new starters details such as passports, visas and 3/6 month review and escalate as appropriate to relevant HR representative Manage benefits process and provide benefits information to employees within agreed timeframes and act as liaison between benefits brokers and employee Qualifications To apply to the position of HR Admin you will possess the following skills, experiences and qualifications: HR experience is essential CIPD desirable Enthusiasm, drive and a can-do attitude High level of organisational skills Accuracy and attention to detail Good communication skills Able to prioritise workload Competent user of PC software, including e-mail and Microsoft office and knowledge of an HR database an advantage. Customer focused - managing expectations and reliability Able to work on own initiative and to strict deadlines Team orientated, comfortable working remotely from other team members. Ability to juggle workload to meet business needs. Self- development and continuous effort to update knowledge on company policies and employment law Current, clean driving licence and access to a car. Additional Information As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 20 + 8 bank holidays (plus 1 add day per annum up to 25 days) Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution. Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
May 21, 2024
Full time
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Human Resources Administrator to join our HR team at our Corby site. As HR Admin you will be responsible for taking ownership and coordination of the HR administrative function in all HR areas as required, ensuring a consistent functional approach, accuracy, reliability of information and close team working with the Group HR team, reporting directly to the Senior HR Business Partner. This is a full time, permanent position Monday to Friday 9am to 5pm offering a competitive salary, package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Admin include: Coordinating the output of the HR function for the full employee life-cycle. Respond to general administrative queries (email and phone) in a timely and helpful manner. Produce HR statistics and reports and distribute to appropriate audience, including Group, within agreed time frame. Generate other HR-specific reporting data, as requested. Coordinate with key interfaces on HR processes and procedures Accurately advise managers on the company HR policies in a timely manner. Timely production of letters including but not limited to ER letters, maternity letters, references etc. With support from the HR Advisors, provide assistance to managers in order to resolve Grievance, Disciplinary, Well-being or Flexible Working Request matters as required. Follow the right process for psychometric testing, organise testing process and administer psychometric tests at appropriate sites, support the managers with advice on the recruitment process and guidelines. Ownership of employment contract and Service Agreement templates ensuring consistency and accuracy for issuing and circulating, Produce and send out contracts and offer letters to all new starters within the business which contain the relevant content corresponding to the Tier in which the employee sits i.e. Policies, health questionnaires, Ownership of the Contract Review and Benefits matrices ensuring they are current and accurate at all times Maintaining personnel detail files and managing personnel filing system, Monitor receipt of new starters details such as passports, visas and 3/6 month review and escalate as appropriate to relevant HR representative Manage benefits process and provide benefits information to employees within agreed timeframes and act as liaison between benefits brokers and employee Qualifications To apply to the position of HR Admin you will possess the following skills, experiences and qualifications: HR experience is essential CIPD desirable Enthusiasm, drive and a can-do attitude High level of organisational skills Accuracy and attention to detail Good communication skills Able to prioritise workload Competent user of PC software, including e-mail and Microsoft office and knowledge of an HR database an advantage. Customer focused - managing expectations and reliability Able to work on own initiative and to strict deadlines Team orientated, comfortable working remotely from other team members. Ability to juggle workload to meet business needs. Self- development and continuous effort to update knowledge on company policies and employment law Current, clean driving licence and access to a car. Additional Information As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 20 + 8 bank holidays (plus 1 add day per annum up to 25 days) Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution. Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
Lifeline Advisor (Call Handler)- Days Location: Peterborough, Shrewsbury Avenue Salary: £27,769. 33 per annum The Vacancy Are you looking for a new and rewarding role, where you can really make a difference to people's lives? If so, due to an internal move our client have an opportunity for you to join their amazing team of Lifeline Advisers on days. Their Lifeline service is manned 24/7; the successful applicant will work 37 hours per week, 5 days out of 7, bank holidays and weekends will fall into the normal shift pattern, As a Lifeline Adviser for them you will need to be able to provide high standards of customer service to a wide range of customers. Using their LETS principle you will need to actively listen to and understand the details of each contact, assessing and processing customer contact telephone calls for an emergency response with patience and with empathy. In line with individual customer contractual requirements, you'll need to take action as needed and provide relevant support . In addition, the Lifeline adviser will need to assess the calls for repairs for external customers under contract as cost effectively and efficiently as possible and to an agreed time frame. The ideal candidate for this role will be someone who has had previous experience of working in a customer service or contact service environment and able to multi-task by having a conversation and updating systems at the same time. In addition, the successful candidate will need to have excellent and clear telephone manner as well as being able to demonstrate good listening skills to ensure the timely resolution of the contact. Enhanced DBS will be sought for successful candidates. For a full job description please see the document at the foot of this page.
May 20, 2024
Full time
Lifeline Advisor (Call Handler)- Days Location: Peterborough, Shrewsbury Avenue Salary: £27,769. 33 per annum The Vacancy Are you looking for a new and rewarding role, where you can really make a difference to people's lives? If so, due to an internal move our client have an opportunity for you to join their amazing team of Lifeline Advisers on days. Their Lifeline service is manned 24/7; the successful applicant will work 37 hours per week, 5 days out of 7, bank holidays and weekends will fall into the normal shift pattern, As a Lifeline Adviser for them you will need to be able to provide high standards of customer service to a wide range of customers. Using their LETS principle you will need to actively listen to and understand the details of each contact, assessing and processing customer contact telephone calls for an emergency response with patience and with empathy. In line with individual customer contractual requirements, you'll need to take action as needed and provide relevant support . In addition, the Lifeline adviser will need to assess the calls for repairs for external customers under contract as cost effectively and efficiently as possible and to an agreed time frame. The ideal candidate for this role will be someone who has had previous experience of working in a customer service or contact service environment and able to multi-task by having a conversation and updating systems at the same time. In addition, the successful candidate will need to have excellent and clear telephone manner as well as being able to demonstrate good listening skills to ensure the timely resolution of the contact. Enhanced DBS will be sought for successful candidates. For a full job description please see the document at the foot of this page.
Job Description OTE: £26,000 - £30,400 - Uncapped Commission, Career ProgressionWe're looking for a highly motivated Estate Agent / Sales Negotiator to complement our fantastic residential sales team in Leighton Buzzard working in our well known Taylors estate agency. Why join us as an Estate Agent / Sales Negotiator? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Your role as an Estate Agent / Sales Negotiator The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate offers, agree sales & progress sales through to exchange and completion. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Estate Agent / Sales Negotiator Preferably an experienced sales person Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle With branches covering right across the region from Peterborough in the east to Cardiff in the west, Taylors helps people move every day. The size of our connected network branches give your property the widest audience of potential buyers or tenants, aiming to find the perfect person for your property in the shortest time possible. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03968
May 19, 2024
Full time
Job Description OTE: £26,000 - £30,400 - Uncapped Commission, Career ProgressionWe're looking for a highly motivated Estate Agent / Sales Negotiator to complement our fantastic residential sales team in Leighton Buzzard working in our well known Taylors estate agency. Why join us as an Estate Agent / Sales Negotiator? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Your role as an Estate Agent / Sales Negotiator The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate offers, agree sales & progress sales through to exchange and completion. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Estate Agent / Sales Negotiator Preferably an experienced sales person Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle With branches covering right across the region from Peterborough in the east to Cardiff in the west, Taylors helps people move every day. The size of our connected network branches give your property the widest audience of potential buyers or tenants, aiming to find the perfect person for your property in the shortest time possible. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03968
Job Description OTE: £26,000 - £30,400 - Uncapped Commission, Career ProgressionWe're looking for a highly motivated Estate Agent / Sales Negotiator to complement our fantastic residential sales team in Northampton working in our well known Taylors estate agency. Why join us as an Estate Agent / Sales Negotiator? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Your role as an Estate Agent / Sales Negotiator The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate offers, agree sales & progress sales through to exchange and completion. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Estate Agent / Sales Negotiator Preferably an experienced sales person Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle With branches covering right across the region from Peterborough in the east to Cardiff in the west, Taylors helps people move every day. The size of our connected network branches give your property the widest audience of potential buyers or tenants, aiming to find the perfect person for your property in the shortest time possible. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03912
May 19, 2024
Full time
Job Description OTE: £26,000 - £30,400 - Uncapped Commission, Career ProgressionWe're looking for a highly motivated Estate Agent / Sales Negotiator to complement our fantastic residential sales team in Northampton working in our well known Taylors estate agency. Why join us as an Estate Agent / Sales Negotiator? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Your role as an Estate Agent / Sales Negotiator The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate offers, agree sales & progress sales through to exchange and completion. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Estate Agent / Sales Negotiator Preferably an experienced sales person Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle With branches covering right across the region from Peterborough in the east to Cardiff in the west, Taylors helps people move every day. The size of our connected network branches give your property the widest audience of potential buyers or tenants, aiming to find the perfect person for your property in the shortest time possible. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03912
Sales Advisor Job Title: Sales Advisor Location: Peterborough, Cambridgeshire, East Midlands Job Type: Permanent, full-time position Thursday to Monday Primary Industry: Property and Real Estate, New Build Housing Salary: £25,000 - £28,000 per annum Benefits: Generous Commission scheme An established housing developer based in the East Midlands is seeking an additional Sales Advisor to join a brand new development in Peterborough. With a strong pipeline of new sites, this role offers an exciting opportunity for career progression. Job Duties: Engage with potential buyers to showcase new build properties Negotiate and close sales deals Provide exceptional customer service throughout the sales process Manage and update property listings Collaborate with the sales team to meet targets Required Qualifications: Experience in new build property sales Demonstrated sales negotiation skills Full UK driving licence Knowledge of property market trends Experience: Minimum of 2 years of experience in sales, preferably in the property industry Knowledge and Skills: Strong communication and interpersonal skills Ability to work independently and as part of a team Good understanding of property sales processes Preferred Qualifications: Certification in Property Sales Previous experience working in a real estate agency Working Conditions: This role involves working on-site at the new development in Peterborough. If you are interested in learning more about this role, please get in touch with Chloe of Thorn Baker on (phone number removed).
May 18, 2024
Full time
Sales Advisor Job Title: Sales Advisor Location: Peterborough, Cambridgeshire, East Midlands Job Type: Permanent, full-time position Thursday to Monday Primary Industry: Property and Real Estate, New Build Housing Salary: £25,000 - £28,000 per annum Benefits: Generous Commission scheme An established housing developer based in the East Midlands is seeking an additional Sales Advisor to join a brand new development in Peterborough. With a strong pipeline of new sites, this role offers an exciting opportunity for career progression. Job Duties: Engage with potential buyers to showcase new build properties Negotiate and close sales deals Provide exceptional customer service throughout the sales process Manage and update property listings Collaborate with the sales team to meet targets Required Qualifications: Experience in new build property sales Demonstrated sales negotiation skills Full UK driving licence Knowledge of property market trends Experience: Minimum of 2 years of experience in sales, preferably in the property industry Knowledge and Skills: Strong communication and interpersonal skills Ability to work independently and as part of a team Good understanding of property sales processes Preferred Qualifications: Certification in Property Sales Previous experience working in a real estate agency Working Conditions: This role involves working on-site at the new development in Peterborough. If you are interested in learning more about this role, please get in touch with Chloe of Thorn Baker on (phone number removed).
Job Description OTE: £50,000, Uncapped Commission, Career Progression, Company Car/Car AllowanceAt Taylors , We're looking for a highly motivated Regional Sales Valuer/Lister to complement our fantastic residential sales team in Bristol and surrounding areas. What's in it for you as our Regional Sales Valuer/Lister? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or car allowance Key responsibilities of a Regional Sales Valuer/Lister The main purpose of the role is to win listings and gain new instructions for properties to market whilst maintaining the highest level of customer service. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Regional Sales Valuer/Lister Estate Agency experience Preferably an experienced Lister, Valuer, Instructions Manager, Valuations Manager or an Estate Agent / Sales Negotiator looking for that step up and career progression Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence holder Since 1973, Taylor's success in helping people with their property needs means that we have expanded rapidly throughout the South and Midlands of the UK. With branches covering right across the region from Peterborough in the east to Cardiff in the west. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03487
May 18, 2024
Full time
Job Description OTE: £50,000, Uncapped Commission, Career Progression, Company Car/Car AllowanceAt Taylors , We're looking for a highly motivated Regional Sales Valuer/Lister to complement our fantastic residential sales team in Bristol and surrounding areas. What's in it for you as our Regional Sales Valuer/Lister? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or car allowance Key responsibilities of a Regional Sales Valuer/Lister The main purpose of the role is to win listings and gain new instructions for properties to market whilst maintaining the highest level of customer service. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Regional Sales Valuer/Lister Estate Agency experience Preferably an experienced Lister, Valuer, Instructions Manager, Valuations Manager or an Estate Agent / Sales Negotiator looking for that step up and career progression Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence holder Since 1973, Taylor's success in helping people with their property needs means that we have expanded rapidly throughout the South and Midlands of the UK. With branches covering right across the region from Peterborough in the east to Cardiff in the west. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03487
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for an Insurance Advisor to join our Howden Consumer & Local Commercial team. This is a great opportunity to join a highly successful organisation, where you will be provided with full training on the job and the opportunity to gain industry recognised qualifications. About you: You will enjoy having conversations with people, listening and building relationships as it's important that we really get to know our clients and understand their requirements. You have awesome problem-solving skills - all of our clients are totally unique, so we need to come up with tailor made solutions as we don't have a "one size fits all" approach You may currently be working in a sales role and are now looking for a career. We don't require any previous experience as we offer on-site training, workshops, coaching and will support you through industry qualifications. You will have a passion and entrepreneurial mindset. Many of our most successful business opportunities have come from team members with a passion for the subject - whether that's equine insurance, campervans, motorhomes, classic cars, motorbikes, marine, fine art, etc. Loving what you do, means you will be knowledgeable, be able to build rapport quickly and be able to provide clients with the best solution. You will be ambitious. We promote within, everyone in a leadership position started out as an Insurance Advisor - We give you all the tools, all we ask from you is the desire to succeed. Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025 Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to discounted personal health policies - Critical illness, private medical, dental plans A range of insurance products available commission free, including home, motor, travel and specialist vehicles Access to hundreds of high-street retailer discounts Employee Assistance Programme (EAP) to support employees outside of work Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
May 17, 2024
Full time
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for an Insurance Advisor to join our Howden Consumer & Local Commercial team. This is a great opportunity to join a highly successful organisation, where you will be provided with full training on the job and the opportunity to gain industry recognised qualifications. About you: You will enjoy having conversations with people, listening and building relationships as it's important that we really get to know our clients and understand their requirements. You have awesome problem-solving skills - all of our clients are totally unique, so we need to come up with tailor made solutions as we don't have a "one size fits all" approach You may currently be working in a sales role and are now looking for a career. We don't require any previous experience as we offer on-site training, workshops, coaching and will support you through industry qualifications. You will have a passion and entrepreneurial mindset. Many of our most successful business opportunities have come from team members with a passion for the subject - whether that's equine insurance, campervans, motorhomes, classic cars, motorbikes, marine, fine art, etc. Loving what you do, means you will be knowledgeable, be able to build rapport quickly and be able to provide clients with the best solution. You will be ambitious. We promote within, everyone in a leadership position started out as an Insurance Advisor - We give you all the tools, all we ask from you is the desire to succeed. Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025 Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to discounted personal health policies - Critical illness, private medical, dental plans A range of insurance products available commission free, including home, motor, travel and specialist vehicles Access to hundreds of high-street retailer discounts Employee Assistance Programme (EAP) to support employees outside of work Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
Sales Coordinator - New Homes Peterborough £18,000 - £21,000 Howells Recruitment are working with a reputable House Builder who are seeking a Sales Coordinator in their team. The successful candidate will assist with managing the sales databases for Coming Soon sites, prior to appointing Sales Advisors on-site. You will oversee responses to customer enquiries and process them accordingly, ensuring that the lead-in marketing strategy is effective and optimised for each development. At every stage you will be responsible for guiding customers through their Customer Journey and ensuring smooth, speedy, profitable sales. You'll be part of a friendly and hardworking team, so outstanding people skills are as important as proven sales expertise. Your negotiation, lead management, organisation and selling skills will be key, so you'll need to be a good communicator and listener too. Happy to look at candidates from other Sectors or roles such as; Mortgage Advisors, Cabin Crew, Sales Adminstrators, Customer Care... Sales Coordinator Benefits You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. This is a full-time position, for which you will receive a highly competitive salary of up to £21,000 per annum plus benefit. Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on . Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.
Dec 07, 2021
Full time
Sales Coordinator - New Homes Peterborough £18,000 - £21,000 Howells Recruitment are working with a reputable House Builder who are seeking a Sales Coordinator in their team. The successful candidate will assist with managing the sales databases for Coming Soon sites, prior to appointing Sales Advisors on-site. You will oversee responses to customer enquiries and process them accordingly, ensuring that the lead-in marketing strategy is effective and optimised for each development. At every stage you will be responsible for guiding customers through their Customer Journey and ensuring smooth, speedy, profitable sales. You'll be part of a friendly and hardworking team, so outstanding people skills are as important as proven sales expertise. Your negotiation, lead management, organisation and selling skills will be key, so you'll need to be a good communicator and listener too. Happy to look at candidates from other Sectors or roles such as; Mortgage Advisors, Cabin Crew, Sales Adminstrators, Customer Care... Sales Coordinator Benefits You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. This is a full-time position, for which you will receive a highly competitive salary of up to £21,000 per annum plus benefit. Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on . Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.
JOB TITLE: Student Recruitment Advisor LOCATION: Peterborough, Cambridgeshire SALARY: £9.41 per hour + Statutory holiday pay QRS is working on behalf of an established Further Education College within the Cambridgeshire area and is looking for a Student Recruitment Advisor. This role is maternity cover until 8th August 2021...... click apply for full job details
Feb 23, 2021
Seasonal
JOB TITLE: Student Recruitment Advisor LOCATION: Peterborough, Cambridgeshire SALARY: £9.41 per hour + Statutory holiday pay QRS is working on behalf of an established Further Education College within the Cambridgeshire area and is looking for a Student Recruitment Advisor. This role is maternity cover until 8th August 2021...... click apply for full job details