One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 16 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
May 20, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 16 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Overview We're Enterprise Mobility. A family-owned, world-class portfolio of brands that in the UK includes household names such as Enterprise Rent-A-Car. A Times Top 100 Graduate Employer, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. With a $35 billion turnover, nearly 90,000 team members and over 2.3 million vehicles across 95 countries, we're here to advance the world, one journey at a time. Imagine what we could do for your career? Join us, and after an initial virtual classroom-based orientation session, you'll be assigned to a branch office for hands-on business training. Here you will learn valuable business skills from capable mentors who were once in your shoes. That's because nearly all of our full-time employees started as a graduate in our Management Training Programme, including our current CEO. This allows everyone to learn our business from the ground up and to understand how they play a significant role in seeing it succeed. Our promote-from-within culture ensures that you'll have a well-rounded training experience and learn skills in management, finance, operations, sales and customer service. As you progress, increasingly more opportunities will become available to you. You can choose, as most people do, to continue your rewarding ascent within our Rental Operations managerial track. Then - in as little as two years from joining as a graduate - you could become a Branch Manager, in charge of your own team and your own profits. Or you can explore one of many other exciting options within Enterprise including Human Resources, Accounting, Revenue Management, Sales, Marketing and more. What is certain is that we encourage all of our employees to be the best they can be, and diversity is a priority in all areas of our business. We have been included in The Times list of Top 50 Employers for Women for seventeen years, as well as Stonewall's index of Top 100 employers for LGBT inclusion in the workplace. We have also been recognised as a Disability Confident Leader, currently rank tenth in the Social Mobility Employer Index as well as being named a Race Equality Responsible Business Champion by BITC. Enterprise Mobility is also still family-owned - our CEO Chrissy Taylor is the third generation of the Taylor family to run the company. This allows us to look forward even more confidently to the future, providing the stability we need to pursue the long-term good for our business, our employees and our customers, even in these challenging times. Responsibilities As a Graduate Management Trainee, you are empowered to make business decisions that greatly affect your career as well as the bottom line. You'll gain responsibility for developing new business and maintaining current relationships. You'll be responsible for understanding cost control, reading your branch's P&L statement and understanding what it takes to run a profitable business. You will also learn how to deliver exceptional customer service. We will teach you how to effectively communicate, influence, and interact with all types of customers, vendors, and colleagues. You'll learn proper sales techniques, problem solving strategies and conflict management. Those skills will provide you with the opportunity to market to local business partners and build solid, long lasting relationships with key business decision makers. In your development to become a successful manager at Enterprise, you'll learn how to mentor, train, develop, manage and promote staff of your own. In turn, we'll reward your development with pay increases and opportunities for continued promotions. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK or EU driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Additional Information Regardless of your socio-economic background, university attended, subject studied and degree attained, Enterprise will always look at how you perform against our competencies and will judge you on that alone. Please let us know about any accommodations you may need to participate in our recruitment process. Please limit your application to only one job posting based on where you live and/or plan to work. Applying to multiple locations will delay your application being processed. This job posting is for applications within the following location: Durham
May 20, 2024
Full time
Overview We're Enterprise Mobility. A family-owned, world-class portfolio of brands that in the UK includes household names such as Enterprise Rent-A-Car. A Times Top 100 Graduate Employer, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. With a $35 billion turnover, nearly 90,000 team members and over 2.3 million vehicles across 95 countries, we're here to advance the world, one journey at a time. Imagine what we could do for your career? Join us, and after an initial virtual classroom-based orientation session, you'll be assigned to a branch office for hands-on business training. Here you will learn valuable business skills from capable mentors who were once in your shoes. That's because nearly all of our full-time employees started as a graduate in our Management Training Programme, including our current CEO. This allows everyone to learn our business from the ground up and to understand how they play a significant role in seeing it succeed. Our promote-from-within culture ensures that you'll have a well-rounded training experience and learn skills in management, finance, operations, sales and customer service. As you progress, increasingly more opportunities will become available to you. You can choose, as most people do, to continue your rewarding ascent within our Rental Operations managerial track. Then - in as little as two years from joining as a graduate - you could become a Branch Manager, in charge of your own team and your own profits. Or you can explore one of many other exciting options within Enterprise including Human Resources, Accounting, Revenue Management, Sales, Marketing and more. What is certain is that we encourage all of our employees to be the best they can be, and diversity is a priority in all areas of our business. We have been included in The Times list of Top 50 Employers for Women for seventeen years, as well as Stonewall's index of Top 100 employers for LGBT inclusion in the workplace. We have also been recognised as a Disability Confident Leader, currently rank tenth in the Social Mobility Employer Index as well as being named a Race Equality Responsible Business Champion by BITC. Enterprise Mobility is also still family-owned - our CEO Chrissy Taylor is the third generation of the Taylor family to run the company. This allows us to look forward even more confidently to the future, providing the stability we need to pursue the long-term good for our business, our employees and our customers, even in these challenging times. Responsibilities As a Graduate Management Trainee, you are empowered to make business decisions that greatly affect your career as well as the bottom line. You'll gain responsibility for developing new business and maintaining current relationships. You'll be responsible for understanding cost control, reading your branch's P&L statement and understanding what it takes to run a profitable business. You will also learn how to deliver exceptional customer service. We will teach you how to effectively communicate, influence, and interact with all types of customers, vendors, and colleagues. You'll learn proper sales techniques, problem solving strategies and conflict management. Those skills will provide you with the opportunity to market to local business partners and build solid, long lasting relationships with key business decision makers. In your development to become a successful manager at Enterprise, you'll learn how to mentor, train, develop, manage and promote staff of your own. In turn, we'll reward your development with pay increases and opportunities for continued promotions. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK or EU driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Additional Information Regardless of your socio-economic background, university attended, subject studied and degree attained, Enterprise will always look at how you perform against our competencies and will judge you on that alone. Please let us know about any accommodations you may need to participate in our recruitment process. Please limit your application to only one job posting based on where you live and/or plan to work. Applying to multiple locations will delay your application being processed. This job posting is for applications within the following location: Durham
Are you ready for a new challenge in customer service? How about an exciting role working on a military estate in support of our Army customers? You'll get to be the first point of contact between the company and the customer. Join a great team at Aspire Defence Services The Helpdesk Operator is not like any other customer service role, even though proven experience of working in a customer service environment is a key factor to be successful in this role. You'll be providing a 24-hour Helpdesk Service, and so you'll need to have great interpersonal skills and should be able to work shifts as part of a team, communicating with customers in such an excellent manner that they get off the call feeling better than worse. It feels like a huge responsibility to have to manage emotions and temperaments and personalities, but when you're committed to putting customers first, your focus is not the level of difficulty but in delivering high quality service that meets or exceeds expectations of both internal and external customers. You'll need to be able to assist with administrative tasks and responsibilities, ensuring calls are logged accurately and under the correct filling system and ensuring priority jobs are allocated and responded to within the relevant timescale. This might seem a lot, but you won't be doing this alone. You'll be part of a team with a supportive manager and access to regular training to help you achieve your highest potential. But first, meet the team With a 35-year contract, making soldiers' lives better is at the heart of everything we do at Aspire Defence Services. Seriously, picture a heart (the real one) and imagine how hard it works to keep the body running, making sure every part gets exactly what it needs to thrive. That's our mission; to deliver a modern, fully serviced, flexible working environment for soldiers. And just as the heart needs certain parts to keep the body alive, we need the dedication and commitment of our people to support our customers. We deliver a broad range of services for one-third of the British Army living and working on our patch, and we're proud of the work we do. We're all about nurturing great teams, and our award-winning safety and wellbeing initiatives are built on keeping an eye out for one another and having a good work-life balance. In addition to being part of our team, you'll also get 25 days annual leave (pro-rata) plus bank holidays, as well as the option to buy and sell holiday Contributory Company Pension Plan matched up to 6%, plus individual life assurance A shopping discounts scheme Employee assistance and health and wellbeing check ins Reward and recognition to celebrate outstanding achievements Free on-site parking Ready to join the team? You must have a GCSE Grade C or above in English Language and Maths. And though not essential, experience working in a Customer Service environment will be desirable. Salary: Up to £12.79 p/h depending on experience This role is 15hours a week (weekends) Location: Tidworth/Bulford Please note: Our garrisons are tobacco free working environments. As part of this role, you will be required to obtain security clearance prior to starting with us. ADSL has a legal responsibility to ensure that all its employees have the right to live and work in the UK. If you are invited to an interview, you will be asked to bring with you original copies of documentation that provides evidence of your right to live and work in the UK. Applicants needing skilled worker sponsorship may not be suitable for this post due to the immediacy of the appointment. If you are made an offer of employment, this will be subject to ADSL verifying that you are eligible to work in the UK before you start work. We are an equal opportunities employer and do not discriminate against protected characteristics. We guarantee that candidates will be given the same consideration and will pass through our established procedures. Please note, this vacancy may close early if we receive a high volume of applications.
May 20, 2024
Full time
Are you ready for a new challenge in customer service? How about an exciting role working on a military estate in support of our Army customers? You'll get to be the first point of contact between the company and the customer. Join a great team at Aspire Defence Services The Helpdesk Operator is not like any other customer service role, even though proven experience of working in a customer service environment is a key factor to be successful in this role. You'll be providing a 24-hour Helpdesk Service, and so you'll need to have great interpersonal skills and should be able to work shifts as part of a team, communicating with customers in such an excellent manner that they get off the call feeling better than worse. It feels like a huge responsibility to have to manage emotions and temperaments and personalities, but when you're committed to putting customers first, your focus is not the level of difficulty but in delivering high quality service that meets or exceeds expectations of both internal and external customers. You'll need to be able to assist with administrative tasks and responsibilities, ensuring calls are logged accurately and under the correct filling system and ensuring priority jobs are allocated and responded to within the relevant timescale. This might seem a lot, but you won't be doing this alone. You'll be part of a team with a supportive manager and access to regular training to help you achieve your highest potential. But first, meet the team With a 35-year contract, making soldiers' lives better is at the heart of everything we do at Aspire Defence Services. Seriously, picture a heart (the real one) and imagine how hard it works to keep the body running, making sure every part gets exactly what it needs to thrive. That's our mission; to deliver a modern, fully serviced, flexible working environment for soldiers. And just as the heart needs certain parts to keep the body alive, we need the dedication and commitment of our people to support our customers. We deliver a broad range of services for one-third of the British Army living and working on our patch, and we're proud of the work we do. We're all about nurturing great teams, and our award-winning safety and wellbeing initiatives are built on keeping an eye out for one another and having a good work-life balance. In addition to being part of our team, you'll also get 25 days annual leave (pro-rata) plus bank holidays, as well as the option to buy and sell holiday Contributory Company Pension Plan matched up to 6%, plus individual life assurance A shopping discounts scheme Employee assistance and health and wellbeing check ins Reward and recognition to celebrate outstanding achievements Free on-site parking Ready to join the team? You must have a GCSE Grade C or above in English Language and Maths. And though not essential, experience working in a Customer Service environment will be desirable. Salary: Up to £12.79 p/h depending on experience This role is 15hours a week (weekends) Location: Tidworth/Bulford Please note: Our garrisons are tobacco free working environments. As part of this role, you will be required to obtain security clearance prior to starting with us. ADSL has a legal responsibility to ensure that all its employees have the right to live and work in the UK. If you are invited to an interview, you will be asked to bring with you original copies of documentation that provides evidence of your right to live and work in the UK. Applicants needing skilled worker sponsorship may not be suitable for this post due to the immediacy of the appointment. If you are made an offer of employment, this will be subject to ADSL verifying that you are eligible to work in the UK before you start work. We are an equal opportunities employer and do not discriminate against protected characteristics. We guarantee that candidates will be given the same consideration and will pass through our established procedures. Please note, this vacancy may close early if we receive a high volume of applications.
Summary £34,000 - £42,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What youll do Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Lead and inspire the team to fulfil their potential every day using our Leadership & Company Principles Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with all customer queries Competently comply with Health and Safety laws, standards and guidelines What youll need Experience leading and developing a team in a challenging, fast-paced environment Excellent communication skills to help your colleagues and customers in a friendly and open way A knack for time management, delegation, and problem-solving The confidence to support your team through every shift A pride in providing unmatched customer service for everyone who shops with us The ability to monitor, manage, and improve KPIs What youll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Ongoing training Enhanced family leave Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career, and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Companys receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
May 20, 2024
Full time
Summary £34,000 - £42,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What youll do Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Lead and inspire the team to fulfil their potential every day using our Leadership & Company Principles Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with all customer queries Competently comply with Health and Safety laws, standards and guidelines What youll need Experience leading and developing a team in a challenging, fast-paced environment Excellent communication skills to help your colleagues and customers in a friendly and open way A knack for time management, delegation, and problem-solving The confidence to support your team through every shift A pride in providing unmatched customer service for everyone who shops with us The ability to monitor, manage, and improve KPIs What youll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Ongoing training Enhanced family leave Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career, and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Companys receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Summary £34,000 - £42,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What youll do Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Lead and inspire the team to fulfil their potential every day using our Leadership & Company Principles Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with all customer queries Competently comply with Health and Safety laws, standards and guidelines What youll need Experience leading and developing a team in a challenging, fast-paced environment Excellent communication skills to help your colleagues and customers in a friendly and open way A knack for time management, delegation, and problem-solving The confidence to support your team through every shift A pride in providing unmatched customer service for everyone who shops with us The ability to monitor, manage, and improve KPIs What youll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Ongoing training Enhanced family leave Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career, and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Companys receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
May 20, 2024
Full time
Summary £34,000 - £42,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What youll do Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Lead and inspire the team to fulfil their potential every day using our Leadership & Company Principles Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with all customer queries Competently comply with Health and Safety laws, standards and guidelines What youll need Experience leading and developing a team in a challenging, fast-paced environment Excellent communication skills to help your colleagues and customers in a friendly and open way A knack for time management, delegation, and problem-solving The confidence to support your team through every shift A pride in providing unmatched customer service for everyone who shops with us The ability to monitor, manage, and improve KPIs What youll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Ongoing training Enhanced family leave Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career, and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Companys receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
We are currently looking for a Norwegian speaker to work in a multinational firm that offers database solutions for clients worldwide. You will be working alongside a dynamic and outgoing team in the London office where you would be responsible for customer service, client support, troubleshooting and maintaining client relationships. Your responsibilities will include: Handling incoming calls, answering customer inquiries and troubleshooting problems Ensuring the accuracy of customer due diligence files during the client on-boarding process Providing product training to clients via phone and digital or face-to-face meetings Being responsible for account management and assisting with administrative tasks, including invoicing and collections About you: The ideal applicant will be a self-starter with strong problem-solving skills who speaks fluent Norwegian and has previous experience within a customer support role in a corporate setting. You will need to have excellent communication skills in both Norwegian and English to deliver first-class customer service and support to all executive levels of business. The role is well-suited to an accomplished client services professional who is confident on the phone and has experience dealing with compliance-related responsibilities. The role offers great progression to go further up the career ladder. Profile: Required to be fluent in Norwegian to mother tongue standard, both written and spoken Fluency in English, both written and spoken Previous experience in a customer service or client services role Bachelor's degree or equivalent preferred Excellent verbal and written communication skills and good relationship-building skills Ability to stay calm under pressure and able to deescalate calls Great attention to detail and strong analytical skills Excellent organisational skills and the ability to multitask IT proficient including strong MS Office skills, including advanced Excel skills To apply, please send your CV in English and in Word format to Ismael. language matters is acting as an employment agency in relation to this vacancy.
May 20, 2024
Full time
We are currently looking for a Norwegian speaker to work in a multinational firm that offers database solutions for clients worldwide. You will be working alongside a dynamic and outgoing team in the London office where you would be responsible for customer service, client support, troubleshooting and maintaining client relationships. Your responsibilities will include: Handling incoming calls, answering customer inquiries and troubleshooting problems Ensuring the accuracy of customer due diligence files during the client on-boarding process Providing product training to clients via phone and digital or face-to-face meetings Being responsible for account management and assisting with administrative tasks, including invoicing and collections About you: The ideal applicant will be a self-starter with strong problem-solving skills who speaks fluent Norwegian and has previous experience within a customer support role in a corporate setting. You will need to have excellent communication skills in both Norwegian and English to deliver first-class customer service and support to all executive levels of business. The role is well-suited to an accomplished client services professional who is confident on the phone and has experience dealing with compliance-related responsibilities. The role offers great progression to go further up the career ladder. Profile: Required to be fluent in Norwegian to mother tongue standard, both written and spoken Fluency in English, both written and spoken Previous experience in a customer service or client services role Bachelor's degree or equivalent preferred Excellent verbal and written communication skills and good relationship-building skills Ability to stay calm under pressure and able to deescalate calls Great attention to detail and strong analytical skills Excellent organisational skills and the ability to multitask IT proficient including strong MS Office skills, including advanced Excel skills To apply, please send your CV in English and in Word format to Ismael. language matters is acting as an employment agency in relation to this vacancy.
Skills Bootcamps Programme Manager Salary up to £40k - depending on experince Hybrid working - 3 days in office / 2 days WFH Full time 37hrs per week Holiday, 22 days plus Bank holiday which rises after one year. Pension, Life cover after 9 months and store discount card. Fareport Training are an Ofsted 'Good' work-based training provider. We deliver Apprenticeships, Skills Bootcamps and Commercial Training across England to individuals and employers who want to upgrade their own or the skills and qualifications of their workforce. Skills Bootcamps and Commercial Training will be key areas of focus for this role. As Skills Bootcamps Programme Manager you will report to the Director of Short Courses and Commercial Training and be responsible for the high-quality delivery of all programmes. The role includes: Developing and implementing robust administrative and operational processes to support flexible delivery and ensure consistent, cost-effective training programmes. Managing the day-to-day planning, scheduling, and operational delivery of all short and commercial programmes, including project planning and rollout phases. Ensuring all delivery aligns with Fareport processes, awarding organisation standards, and contractual requirements. Undertaking and coordinating the timely recruitment of personnel, ensuring adherence to Fareport Safer Recruitment policies, and ensuring effective delivery of induction and training for all new staff. Ensuring outstanding customer service, and successful outcomes for learners and employers. Key responsibilities include: Responsible for timely planning and execution of all Fareport Skills Bootcamp programmes, ensuring work streams are delivered to meet targets. Close collaboration with Business and Marketing teams to hit targets for the programmes. Lead on the continuous improvement of all programmes. Plan and direct individual and team workloads/caseloads in line with business goals and KPIs. Support the Director to develop management information and reporting structures for board, management and Fareport advisory board. Ensure processes for engagement, enrolment and progress tracking are effective. Ensure high performance and satisfaction through effective stakeholder management. Collaborate closely with internal and external stakeholders, including employers, learners, contracting authority representatives, and Fareport colleagues. We are looking for someone with: At least five years' experience of working in a management role (essential). Experience in planning and or delivering training programmes. You will have: Well-developed communication skills- spoken, written and media based. Well-developed Team Leading skills. Strong strategic planning, stakeholder management, and collaboration skills. Excellent organisational and time management skills. Working knowledge/understanding of key quality Assurance principles and practice in a regulated environment. Ability to work independently and take initiative. Competent in the use of MS Office 365, e-portfolio systems (desirable), and quality management Driving Licence. Degree in Business Management or related leadership field, or equivalent work experience. Minimum requirement to be working at Functional Skills Level 2 (or equivalent) in English and Mathematics Please press APPLY to send us your CV along with a supporting statement / cover letter demonstrating how you match the job description, skills and essential criteria. A full job description will be sent to you when you apply.
May 20, 2024
Full time
Skills Bootcamps Programme Manager Salary up to £40k - depending on experince Hybrid working - 3 days in office / 2 days WFH Full time 37hrs per week Holiday, 22 days plus Bank holiday which rises after one year. Pension, Life cover after 9 months and store discount card. Fareport Training are an Ofsted 'Good' work-based training provider. We deliver Apprenticeships, Skills Bootcamps and Commercial Training across England to individuals and employers who want to upgrade their own or the skills and qualifications of their workforce. Skills Bootcamps and Commercial Training will be key areas of focus for this role. As Skills Bootcamps Programme Manager you will report to the Director of Short Courses and Commercial Training and be responsible for the high-quality delivery of all programmes. The role includes: Developing and implementing robust administrative and operational processes to support flexible delivery and ensure consistent, cost-effective training programmes. Managing the day-to-day planning, scheduling, and operational delivery of all short and commercial programmes, including project planning and rollout phases. Ensuring all delivery aligns with Fareport processes, awarding organisation standards, and contractual requirements. Undertaking and coordinating the timely recruitment of personnel, ensuring adherence to Fareport Safer Recruitment policies, and ensuring effective delivery of induction and training for all new staff. Ensuring outstanding customer service, and successful outcomes for learners and employers. Key responsibilities include: Responsible for timely planning and execution of all Fareport Skills Bootcamp programmes, ensuring work streams are delivered to meet targets. Close collaboration with Business and Marketing teams to hit targets for the programmes. Lead on the continuous improvement of all programmes. Plan and direct individual and team workloads/caseloads in line with business goals and KPIs. Support the Director to develop management information and reporting structures for board, management and Fareport advisory board. Ensure processes for engagement, enrolment and progress tracking are effective. Ensure high performance and satisfaction through effective stakeholder management. Collaborate closely with internal and external stakeholders, including employers, learners, contracting authority representatives, and Fareport colleagues. We are looking for someone with: At least five years' experience of working in a management role (essential). Experience in planning and or delivering training programmes. You will have: Well-developed communication skills- spoken, written and media based. Well-developed Team Leading skills. Strong strategic planning, stakeholder management, and collaboration skills. Excellent organisational and time management skills. Working knowledge/understanding of key quality Assurance principles and practice in a regulated environment. Ability to work independently and take initiative. Competent in the use of MS Office 365, e-portfolio systems (desirable), and quality management Driving Licence. Degree in Business Management or related leadership field, or equivalent work experience. Minimum requirement to be working at Functional Skills Level 2 (or equivalent) in English and Mathematics Please press APPLY to send us your CV along with a supporting statement / cover letter demonstrating how you match the job description, skills and essential criteria. A full job description will be sent to you when you apply.
Summary £34,000 - £42,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What youll do Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Lead and inspire the team to fulfil their potential every day using our Leadership & Company Principles Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with all customer queries Competently comply with Health and Safety laws, standards and guidelines What youll need Experience leading and developing a team in a challenging, fast-paced environment Excellent communication skills to help your colleagues and customers in a friendly and open way A knack for time management, delegation, and problem-solving The confidence to support your team through every shift A pride in providing unmatched customer service for everyone who shops with us The ability to monitor, manage, and improve KPIs What youll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Ongoing training Enhanced family leave Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career, and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Companys receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
May 20, 2024
Full time
Summary £34,000 - £42,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What youll do Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Lead and inspire the team to fulfil their potential every day using our Leadership & Company Principles Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with all customer queries Competently comply with Health and Safety laws, standards and guidelines What youll need Experience leading and developing a team in a challenging, fast-paced environment Excellent communication skills to help your colleagues and customers in a friendly and open way A knack for time management, delegation, and problem-solving The confidence to support your team through every shift A pride in providing unmatched customer service for everyone who shops with us The ability to monitor, manage, and improve KPIs What youll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Ongoing training Enhanced family leave Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career, and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Companys receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Are you based in the Egremont area? Do you have a passion for working with people? Do you have previous Trade Counter Customer Sales experience? Jewson in Egremont are recruiting now for an ambitious Trade Counter Sales Assistant. Working Hours Monday to Friday 730am to 5pm every other Saturday 8am to 12noon Basic salary + Pension + Life Assurance + 33 days holiday per year Location: Jewson, Bridge End, Egremont, CA22 2RQ As a Trade Counter Sales Assistant will have one of the most important roles within the branch. You will regularly be the first and last point of contact for customers visiting the branch so you play a huge part in delivering a fantastic customer experience. To support the team you will be; Dealing with customers face to face on counter Help to prepare customer orders, load and unload customer and supplier vehicles, ensuring accuracy at all times Check incoming deliveries and report missing or damaged products Maintain warehouse stock level Carrying out regular stock counts Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work Work with colleagues to suggest opportunities for improvement Support with deliveries to client site as and when required Assisting with delivering products by van to customers in the field Support Branch Manager with Health and Safety At STARK Building Distribution UK, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind. We'd love to hear from you, hit apply! And a member of our Internal Recruitment team will be in contact with you.
May 20, 2024
Full time
Are you based in the Egremont area? Do you have a passion for working with people? Do you have previous Trade Counter Customer Sales experience? Jewson in Egremont are recruiting now for an ambitious Trade Counter Sales Assistant. Working Hours Monday to Friday 730am to 5pm every other Saturday 8am to 12noon Basic salary + Pension + Life Assurance + 33 days holiday per year Location: Jewson, Bridge End, Egremont, CA22 2RQ As a Trade Counter Sales Assistant will have one of the most important roles within the branch. You will regularly be the first and last point of contact for customers visiting the branch so you play a huge part in delivering a fantastic customer experience. To support the team you will be; Dealing with customers face to face on counter Help to prepare customer orders, load and unload customer and supplier vehicles, ensuring accuracy at all times Check incoming deliveries and report missing or damaged products Maintain warehouse stock level Carrying out regular stock counts Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work Work with colleagues to suggest opportunities for improvement Support with deliveries to client site as and when required Assisting with delivering products by van to customers in the field Support Branch Manager with Health and Safety At STARK Building Distribution UK, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind. We'd love to hear from you, hit apply! And a member of our Internal Recruitment team will be in contact with you.
Summary £34,000 - £42,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What youll do Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Lead and inspire the team to fulfil their potential every day using our Leadership & Company Principles Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with all customer queries Competently comply with Health and Safety laws, standards and guidelines What youll need Experience leading and developing a team in a challenging, fast-paced environment Excellent communication skills to help your colleagues and customers in a friendly and open way A knack for time management, delegation, and problem-solving The confidence to support your team through every shift A pride in providing unmatched customer service for everyone who shops with us The ability to monitor, manage, and improve KPIs What youll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Ongoing training Enhanced family leave Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career, and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Companys receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
May 20, 2024
Full time
Summary £34,000 - £42,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What youll do Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Lead and inspire the team to fulfil their potential every day using our Leadership & Company Principles Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with all customer queries Competently comply with Health and Safety laws, standards and guidelines What youll need Experience leading and developing a team in a challenging, fast-paced environment Excellent communication skills to help your colleagues and customers in a friendly and open way A knack for time management, delegation, and problem-solving The confidence to support your team through every shift A pride in providing unmatched customer service for everyone who shops with us The ability to monitor, manage, and improve KPIs What youll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Ongoing training Enhanced family leave Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career, and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Companys receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Driving positive energy. Working as an Operational Lead in our OSP (Outsource Partnerships) team you will collaborate with our third party partners onshore and offshore, delivering the early Debt journeys for our Residential, SME and Vulnerable customer base. Reviewing and re-designing compliant strategies based on the needs of your customer base as well as those of your stakeholders. You will work together to drive an exceptional customer experience, ensuring our customers are supported in resolving their account issues. You will need to have a strong background in performance management, influencing stakeholders and leadership . Want to hear more? As an OSP Operational Lead, you will lead a small internal team of Credit Specialists and work collaboratively with our partners to deliver our Early Collections journeys. You will take full responsibility for all issues that you and your team come across, building high performing and motivated teams to reduce our Bad Debt. This role is key to ensuring we resolve and future proof as much of our customers' debt as possible in the early stages of the debt journey which in turn will have a direct impact on our debt book and business profitability. You will work closely with other areas of the Credit and Debt Families, advising on new strategies, helping close gaps in process, whilst closely monitoring key KPI's, compliance adherence and contractual obligations.We're looking for people who can deal with challenging situations and empathise with customers who are facing complex problems. This role manages numerous customer touchpoints and experiences and so the diversity of what you will get stuck into is huge. You will need a test and learn, roll your sleeves up and have a 'get stuck in' type of attitude, that means we can test items, learn and orchestrate the journeys between all our suppliers. You'll be committed to creating a culture and environment that your people love. Looking after every aspect of your family's welfare at work, motivation, personal development and engagement, you'll work with other Team Leaders and Operations Managers to identify and foster best practice approaches, tools and techniques that the wider business can use. Are we a match? We know what's important to us at E.ON Next, we're on the hunt for great people to lead our amazing Nexties and breathe our culture. Here's what we're looking for; Leadership - experience of leading a team/ managing a third party relationship Inspiring - Motivated by leading and developing people, even when times get tough. Striving to creative an environment where everyone in your team gives their best A collaborator - you work well with others and have a proven track record of building strong relationships with a wide range of internal and external stakeholders. Driven by data - able to interpret large amounts of data to provide an insight into performance and recommend remedial or proactive activity to improve performance. Passionate and vibrant- genuinely excited to help customers, drawing energy from having problems to solve - the more complex the better Calm and resilient - challenging work is what keeps you creative and motivated. You are not afraid to have those difficult conversations that will help us achieve the right outcome Development and growth - You learn from your experiences and have examples of where this has highlighted something that could be better and what you've done to improve things in future. You build a strong development culture & you encourage your team to get curious, learn all the time, and explore new ways of doing things. You're comfortable to take accountability and make your own decisions. Fear of failing doesn't hold you back and instead it drives you forward. Culture - able to build an amazing, high-performance culture, where you and everyone around you can be themselves, all day, every day. Here's what else you need to know Closing date - Friday 31st May 2024 We'll have regular team socials and lively team chats Competitive salary Work life balance - we work Monday-Friday 9AM-5PM to service our customers and make sure they have an unforgettable experience. Location - Nottingham with travel to our other sites when required. Working environment: Flexible hybrid working - a blend of in the office and home working. 26 days holiday plus bank holidays each year - this includes a guaranteed day off for your birthday if you want it. Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years) Excellent parental leave allowance. The chance to choose from our award-winning Flexible Benefits package which includes the option to buy up to 10 days holiday a year. We've exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career. For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider ?We're committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone. We realise the best people bring their energy at different times, so we're happy to talk flexible working. We offer a range of flexible working options, including full time, part time, job share, remote working and variable start and finishing times.
May 20, 2024
Full time
Driving positive energy. Working as an Operational Lead in our OSP (Outsource Partnerships) team you will collaborate with our third party partners onshore and offshore, delivering the early Debt journeys for our Residential, SME and Vulnerable customer base. Reviewing and re-designing compliant strategies based on the needs of your customer base as well as those of your stakeholders. You will work together to drive an exceptional customer experience, ensuring our customers are supported in resolving their account issues. You will need to have a strong background in performance management, influencing stakeholders and leadership . Want to hear more? As an OSP Operational Lead, you will lead a small internal team of Credit Specialists and work collaboratively with our partners to deliver our Early Collections journeys. You will take full responsibility for all issues that you and your team come across, building high performing and motivated teams to reduce our Bad Debt. This role is key to ensuring we resolve and future proof as much of our customers' debt as possible in the early stages of the debt journey which in turn will have a direct impact on our debt book and business profitability. You will work closely with other areas of the Credit and Debt Families, advising on new strategies, helping close gaps in process, whilst closely monitoring key KPI's, compliance adherence and contractual obligations.We're looking for people who can deal with challenging situations and empathise with customers who are facing complex problems. This role manages numerous customer touchpoints and experiences and so the diversity of what you will get stuck into is huge. You will need a test and learn, roll your sleeves up and have a 'get stuck in' type of attitude, that means we can test items, learn and orchestrate the journeys between all our suppliers. You'll be committed to creating a culture and environment that your people love. Looking after every aspect of your family's welfare at work, motivation, personal development and engagement, you'll work with other Team Leaders and Operations Managers to identify and foster best practice approaches, tools and techniques that the wider business can use. Are we a match? We know what's important to us at E.ON Next, we're on the hunt for great people to lead our amazing Nexties and breathe our culture. Here's what we're looking for; Leadership - experience of leading a team/ managing a third party relationship Inspiring - Motivated by leading and developing people, even when times get tough. Striving to creative an environment where everyone in your team gives their best A collaborator - you work well with others and have a proven track record of building strong relationships with a wide range of internal and external stakeholders. Driven by data - able to interpret large amounts of data to provide an insight into performance and recommend remedial or proactive activity to improve performance. Passionate and vibrant- genuinely excited to help customers, drawing energy from having problems to solve - the more complex the better Calm and resilient - challenging work is what keeps you creative and motivated. You are not afraid to have those difficult conversations that will help us achieve the right outcome Development and growth - You learn from your experiences and have examples of where this has highlighted something that could be better and what you've done to improve things in future. You build a strong development culture & you encourage your team to get curious, learn all the time, and explore new ways of doing things. You're comfortable to take accountability and make your own decisions. Fear of failing doesn't hold you back and instead it drives you forward. Culture - able to build an amazing, high-performance culture, where you and everyone around you can be themselves, all day, every day. Here's what else you need to know Closing date - Friday 31st May 2024 We'll have regular team socials and lively team chats Competitive salary Work life balance - we work Monday-Friday 9AM-5PM to service our customers and make sure they have an unforgettable experience. Location - Nottingham with travel to our other sites when required. Working environment: Flexible hybrid working - a blend of in the office and home working. 26 days holiday plus bank holidays each year - this includes a guaranteed day off for your birthday if you want it. Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years) Excellent parental leave allowance. The chance to choose from our award-winning Flexible Benefits package which includes the option to buy up to 10 days holiday a year. We've exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career. For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider ?We're committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone. We realise the best people bring their energy at different times, so we're happy to talk flexible working. We offer a range of flexible working options, including full time, part time, job share, remote working and variable start and finishing times.
About The Role Field Sales Account Manager phs Hygiene Leicester What kind of person are you? The right person will be ideally a field-based Salesperson who has experience in developing a sales strategy to protect, grow and acquire business from existing and new customers across multiple industries. This is a fast paced, targeted role so you must work effectively and efficiently in this type of environment. You will have a New Business target (existing and new customers) to hit every period so your drive to achieve this should be unwavering. You will also be required to manage customers' accounts to ensure that we deliver a best in class service. You will have an outgoing personality and be self-motivated, with the ability to bring positive energy and focus to your team and colleagues across the business. Open to change, you will bring your ideas and work with the Regional Sales Manager and the team improve the way things are done. What you'll be doing as a Field Sales Account manager: Grow and protect existing customer accounts between an annual spend of £1,500 and £20,000 Acquire New Customers across your regional territory Develop a strategic plan to Protect, Grow and Acquire business in a defined territory Accurately forecast and deliver against New Business and Retention targets Represent phs with brand new customers at the appropriate level Focus on the effectiveness, efficiency and quality of sales activity not just the quantity Use the CRM system to effectively record, manage and develop opportunities What you'll have: You will have a valid UK driving licence A security check or be willing to get one Has high energy and pace Thrives in a high-pressure sales environment Is resilient and tenacious in their approach to winning new business High professional and personal standards Can be decisive and resilient Someone who can challenge, respectfully, constructively and effectively What you can expect at PHS: To be a key, important, player in an exciting time for our business To work with a great team including a supportive senior management team Freedom to operate and as much support as you need You will receive a full, thorough induction and Sales Process training and ongoing development Commission on your sales and a quarterly bonus based on your performance against your targets Your own company car, laptop and phone You can start work from home, but you can get the buzz of working in an office when you work from an operations centre You will use the world's leading Customer Relationship Manager (CRM) system to help manage your prospect and pipeline data Ongoing support in the field In return for your commitment and expertise, you will get: Base salary of £28,325.00 OTE £53,325.00 Uncapped commission Company car or car allowance Phone, laptop, and kit to work effectively from home and on the road Pension scheme 23 days holiday allowance plus bank holidays Reward Gateway Discount Card - savings from over 800 retailers Buy and sell holiday scheme Enhanced maternity and family friendly leave Full induction training and great opportunities for professional development Accredited ILM training both in house and external Who we are? phs Group is the leading hygiene services provider in the UK, Ireland and Spain. Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over 120,000 customers ranging from large single sites, to multi-national restaurant chains, healthcare establishments and small owner-occupied shops. phs Group provides vital workplace services to organisations which improve the well-being of employees and customer. It makes over 3.6 million visits each year, whether it's disposing of sanitary waste and nappies, installing hand dryers, soap dispensers, consumables and air purifiers or supplying floor mats to prevent slips, trips and falls. You'll also find phs working within the healthcare industry disposing of clinical, pharmaceutical and dental waste. phs services also include the provision of indoor and outdoor plants, electrical and gas compliance testing services, industrial workwear, and waste compactor and crate rental. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.
May 20, 2024
Full time
About The Role Field Sales Account Manager phs Hygiene Leicester What kind of person are you? The right person will be ideally a field-based Salesperson who has experience in developing a sales strategy to protect, grow and acquire business from existing and new customers across multiple industries. This is a fast paced, targeted role so you must work effectively and efficiently in this type of environment. You will have a New Business target (existing and new customers) to hit every period so your drive to achieve this should be unwavering. You will also be required to manage customers' accounts to ensure that we deliver a best in class service. You will have an outgoing personality and be self-motivated, with the ability to bring positive energy and focus to your team and colleagues across the business. Open to change, you will bring your ideas and work with the Regional Sales Manager and the team improve the way things are done. What you'll be doing as a Field Sales Account manager: Grow and protect existing customer accounts between an annual spend of £1,500 and £20,000 Acquire New Customers across your regional territory Develop a strategic plan to Protect, Grow and Acquire business in a defined territory Accurately forecast and deliver against New Business and Retention targets Represent phs with brand new customers at the appropriate level Focus on the effectiveness, efficiency and quality of sales activity not just the quantity Use the CRM system to effectively record, manage and develop opportunities What you'll have: You will have a valid UK driving licence A security check or be willing to get one Has high energy and pace Thrives in a high-pressure sales environment Is resilient and tenacious in their approach to winning new business High professional and personal standards Can be decisive and resilient Someone who can challenge, respectfully, constructively and effectively What you can expect at PHS: To be a key, important, player in an exciting time for our business To work with a great team including a supportive senior management team Freedom to operate and as much support as you need You will receive a full, thorough induction and Sales Process training and ongoing development Commission on your sales and a quarterly bonus based on your performance against your targets Your own company car, laptop and phone You can start work from home, but you can get the buzz of working in an office when you work from an operations centre You will use the world's leading Customer Relationship Manager (CRM) system to help manage your prospect and pipeline data Ongoing support in the field In return for your commitment and expertise, you will get: Base salary of £28,325.00 OTE £53,325.00 Uncapped commission Company car or car allowance Phone, laptop, and kit to work effectively from home and on the road Pension scheme 23 days holiday allowance plus bank holidays Reward Gateway Discount Card - savings from over 800 retailers Buy and sell holiday scheme Enhanced maternity and family friendly leave Full induction training and great opportunities for professional development Accredited ILM training both in house and external Who we are? phs Group is the leading hygiene services provider in the UK, Ireland and Spain. Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over 120,000 customers ranging from large single sites, to multi-national restaurant chains, healthcare establishments and small owner-occupied shops. phs Group provides vital workplace services to organisations which improve the well-being of employees and customer. It makes over 3.6 million visits each year, whether it's disposing of sanitary waste and nappies, installing hand dryers, soap dispensers, consumables and air purifiers or supplying floor mats to prevent slips, trips and falls. You'll also find phs working within the healthcare industry disposing of clinical, pharmaceutical and dental waste. phs services also include the provision of indoor and outdoor plants, electrical and gas compliance testing services, industrial workwear, and waste compactor and crate rental. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.
Position - Junior Trading Manager Location Chertsey Salary Competitive day rate and bonus scheme Duration Ongoing contract Hours Monday-Friday 9am-5:30pm (hybrid) Overview of Junior Trading Manager Join a global leading brand based in Chertsey to support their DTC division to dedicate and enhance the online shopping experience, driving sales and achieving ambitious targets. As a Junior Trading Manager you will play a pivotal role in developing and implementing a compelling online propositions. Responsibilities of Junior Trading Manager • Strategy Development: Collaborate with divisional teams to develop a comprehensive commercial plan. This involves aligning product ranging, pricing, promotions, and traffic strategies to drive sales and profitability. • Proposition Enhancement: Continuously refine the online proposition for online by incorporating unique offers, financing options, and exclusive deals to attract and retain customers. • Pricing Management: Work closely with divisional account managers to manage pricing strategies for both online and partner sites, ensuring competitiveness while maintaining profitability. • Product Ranging: Partner with divisions to determine the most effective product mix for monitors across all online channels, optimizing sell-out targets and profitability. • Promotional Planning: Develop and execute promotional plans in collaboration with monitor divisions, focusing on revenue targets, traffic generation, product mix, and conversion rate optimization. • Performance Analysis: Monitor trading performance, evaluate the effectiveness of promotional activities, and identify opportunities for revenue improvement. Share insights with stakeholders to drive continuous improvement. • Stakeholder Engagement: Liaise with internal teams including marketing, merchandising, digital, and finance to ensure alignment and effective execution of commercial strategies. Key competencies of Junior Trading Manager • Experience in ecommerce and sales-led environments, preferably in the consumer electronics industry or retail. • Strong analytical skills with proficiency in Excel and PowerPoint. • Commercial competence with the ability to identify and capitalize on new opportunities. • Excellent communication and partner management skills. • Ability to prioritize tasks and work efficiently in a fast-paced environment. • Commercial creativity and a desire for continuous improvement. • Self-starter with resilience and problem-solving abilities. Benefits - • Hybrid role (3 days in the office, 2 remote) • Holiday - 25 days per annum plus bank holidays and an additional day off for your birthday! • Access to staff sales discount and Reward Plus shopping discount • 3 x volunteering days each year • Government pension auto-enrolment from 12 weeks Pension contribution • Excellent subsidised staff restaurant • Onsite parking • Free Shuttle Bus service (from Weybridge & Woking Station) Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant Charlie Shepherd
May 20, 2024
Contractor
Position - Junior Trading Manager Location Chertsey Salary Competitive day rate and bonus scheme Duration Ongoing contract Hours Monday-Friday 9am-5:30pm (hybrid) Overview of Junior Trading Manager Join a global leading brand based in Chertsey to support their DTC division to dedicate and enhance the online shopping experience, driving sales and achieving ambitious targets. As a Junior Trading Manager you will play a pivotal role in developing and implementing a compelling online propositions. Responsibilities of Junior Trading Manager • Strategy Development: Collaborate with divisional teams to develop a comprehensive commercial plan. This involves aligning product ranging, pricing, promotions, and traffic strategies to drive sales and profitability. • Proposition Enhancement: Continuously refine the online proposition for online by incorporating unique offers, financing options, and exclusive deals to attract and retain customers. • Pricing Management: Work closely with divisional account managers to manage pricing strategies for both online and partner sites, ensuring competitiveness while maintaining profitability. • Product Ranging: Partner with divisions to determine the most effective product mix for monitors across all online channels, optimizing sell-out targets and profitability. • Promotional Planning: Develop and execute promotional plans in collaboration with monitor divisions, focusing on revenue targets, traffic generation, product mix, and conversion rate optimization. • Performance Analysis: Monitor trading performance, evaluate the effectiveness of promotional activities, and identify opportunities for revenue improvement. Share insights with stakeholders to drive continuous improvement. • Stakeholder Engagement: Liaise with internal teams including marketing, merchandising, digital, and finance to ensure alignment and effective execution of commercial strategies. Key competencies of Junior Trading Manager • Experience in ecommerce and sales-led environments, preferably in the consumer electronics industry or retail. • Strong analytical skills with proficiency in Excel and PowerPoint. • Commercial competence with the ability to identify and capitalize on new opportunities. • Excellent communication and partner management skills. • Ability to prioritize tasks and work efficiently in a fast-paced environment. • Commercial creativity and a desire for continuous improvement. • Self-starter with resilience and problem-solving abilities. Benefits - • Hybrid role (3 days in the office, 2 remote) • Holiday - 25 days per annum plus bank holidays and an additional day off for your birthday! • Access to staff sales discount and Reward Plus shopping discount • 3 x volunteering days each year • Government pension auto-enrolment from 12 weeks Pension contribution • Excellent subsidised staff restaurant • Onsite parking • Free Shuttle Bus service (from Weybridge & Woking Station) Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant Charlie Shepherd
HIGHTOWN HOUSING ASSOCIATION
Hemel Hempstead, Hertfordshire
About Us Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support. We currently manage over 8,000 homes and employ over 1,000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of 120 million and a development programme that will deliver over 400 new affordable homes each year. About the role We are looking for a full time Housing Officer to be part of a team providing professional, customer focused housing management service to the Association s general needs residents in rented accommodation. Unfortunately although we love to develop people, at this critical stage in our journey you will need to have had experience of delivering a customer focused housing management service. The role involves managing a geographical patch of properties and duties will include: Carrying out tenancy reviews and tenancy audits with residents in their homes Housing management casework including anti-social behaviour, domestic abuse, and hoarding Taking appropriate action in regard to breaches of tenancies Working with the Income Recovery team to ensure appropriate action is taken to deal with breaches of tenancies related to rent arrears Each Housing Officer in the team has a lead role, enabling staff to specialise in an area of Housing Management. This may include: Anti-social Behaviour Domestic Abuse Tenancy Fraud As part of your lead role, you will be expected to keep up to date with legislation, regulatory requirements and best practice in your key area as well as providing guidance to other team members when needed. Due to the nature of the role you must have a driving licence and access to a vehicle. The Benefits In return for your hard work and commitment, we offer a benefits package which includes: Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service 39,039 pa for a 35 hour a week contract Regular support from your line manager and colleagues Annual bonus based on satisfactory performance Monthly attendance bonus on top of your basic salary Annual salary and cost of living review Commitment to health and wellbeing with the Five Ways to Wellbeing Ongoing professional development and support to deliver outstanding support Workplace pension scheme and life assurance of three times your annual salary Refer-a-friend scheme: Earn a 130 bonus for each friend you refer to work for us Friendly and supportive team environment Employee assistance helpline Mileage paid for car usage Well-equipped on-site gym We are an Equal Opportunities Employer. We are a Disability Confident Employer. To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.
May 20, 2024
Full time
About Us Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support. We currently manage over 8,000 homes and employ over 1,000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of 120 million and a development programme that will deliver over 400 new affordable homes each year. About the role We are looking for a full time Housing Officer to be part of a team providing professional, customer focused housing management service to the Association s general needs residents in rented accommodation. Unfortunately although we love to develop people, at this critical stage in our journey you will need to have had experience of delivering a customer focused housing management service. The role involves managing a geographical patch of properties and duties will include: Carrying out tenancy reviews and tenancy audits with residents in their homes Housing management casework including anti-social behaviour, domestic abuse, and hoarding Taking appropriate action in regard to breaches of tenancies Working with the Income Recovery team to ensure appropriate action is taken to deal with breaches of tenancies related to rent arrears Each Housing Officer in the team has a lead role, enabling staff to specialise in an area of Housing Management. This may include: Anti-social Behaviour Domestic Abuse Tenancy Fraud As part of your lead role, you will be expected to keep up to date with legislation, regulatory requirements and best practice in your key area as well as providing guidance to other team members when needed. Due to the nature of the role you must have a driving licence and access to a vehicle. The Benefits In return for your hard work and commitment, we offer a benefits package which includes: Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service 39,039 pa for a 35 hour a week contract Regular support from your line manager and colleagues Annual bonus based on satisfactory performance Monthly attendance bonus on top of your basic salary Annual salary and cost of living review Commitment to health and wellbeing with the Five Ways to Wellbeing Ongoing professional development and support to deliver outstanding support Workplace pension scheme and life assurance of three times your annual salary Refer-a-friend scheme: Earn a 130 bonus for each friend you refer to work for us Friendly and supportive team environment Employee assistance helpline Mileage paid for car usage Well-equipped on-site gym We are an Equal Opportunities Employer. We are a Disability Confident Employer. To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.
Summary We are looking for an Estate Management Officer to join the Let Estate Management team who will be based at Hughenden Manor, and principally working across the Hughenden and Stowe Portfolios in Buckinghamshire. In addition to this you will support other estates based in Buckinghamshire, Oxfordshire & Berkshire where necessary. You'll provide technical support for the let estate (comprising residential, commercial and agricultural properties), taking responsibility for elements of its management, maintaining excellent systems and processes alongside data analysis, to support the efficient running of the estates. This is a permanent, full-time opportunity offering a salary of £34,000 per annum. We support hybrid working; a combination of home and site/office working. What it's like to work here You will be part of a dynamic team consisting of estate managers, rural surveyors, building surveyor, building supervisors, letting officer and an estate management officer. You will be involved with a diverse range of historic buildings on our residential, commercial and agricultural let estate portfolios located predominantly across Buckinghamshire. As well as working as a key player within your team, you will also have the opportunity to work with other Estate Management Officers across the London & South East region and help shape our ways of working. The management of our tenancies and assets, together with the relationships we have with our tenants, underpins our national £50m+ annual rental income and is absolutely essential to the delivery of our conservation work. The National Trust is the UK's biggest private landowner and you will support with the management of the properties it owns and protects. What you'll be doing Customer Service will be a vital part of your role in order to build and maintain relationships across the portfolios with tenants and colleagues. You will provide a professional support service to the Estate Managers for the management of the residential, commercial and agricultural portfolios including managing key performance indicators, completion of compliance tasks and undertaking data analysis and management. With a large portfolio of properties, you will be involved with residential re-lets, marketing, property inspections and low complexity rent reviews. Responding to requests for information, credit checks, schedules of conditions, producing GIS plans, drafting basic legal documentation and advice. From time to time you will assist with, or when appropriate, leading on low complexity property renovations. You will work closely with the building supervisor and building surveyor and be central in supporting the processing of property repairs including raising purchase orders and administration of documentation. Working as part of a wider team you'll help to care for and manage our land and buildings by supporting the delivery of the Estate Management Plans, cyclical work and wider National Trust conservation aims. Who we're looking for You can view the full role profile for this role in the document attached. This is just to provide a full picture of what is possible in this role, we'd love to hear from you if you have: A strong data management and analytical skills including to gather and interpret management information to support Estate Managers, Building Surveyors and Buildings Supervisors An understanding of residential lettings and property management including refurbishment alongside knowledge of the rural and building surveying environment Some understanding of the local letting market An understanding of the legislation relating to land and property including drafting licences and other legal agreements to support Estate Managers The ability to work as part of a team to achieve the best results, demonstrating best practice and sharing ideas and thinking The ability to develop and maintain data, systems and processes to support the effective management of the let and built estate Excellent IT, verbal and written communication skills Good consulting skills of listening, building trust and acting to deliver a high quality service Strong customer service skills whilst liaising with our tenants, partners and stakeholders. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Tax-free childcare scheme •Rental deposit loan scheme •Season ticket loan •EV car lease scheme •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
May 20, 2024
Full time
Summary We are looking for an Estate Management Officer to join the Let Estate Management team who will be based at Hughenden Manor, and principally working across the Hughenden and Stowe Portfolios in Buckinghamshire. In addition to this you will support other estates based in Buckinghamshire, Oxfordshire & Berkshire where necessary. You'll provide technical support for the let estate (comprising residential, commercial and agricultural properties), taking responsibility for elements of its management, maintaining excellent systems and processes alongside data analysis, to support the efficient running of the estates. This is a permanent, full-time opportunity offering a salary of £34,000 per annum. We support hybrid working; a combination of home and site/office working. What it's like to work here You will be part of a dynamic team consisting of estate managers, rural surveyors, building surveyor, building supervisors, letting officer and an estate management officer. You will be involved with a diverse range of historic buildings on our residential, commercial and agricultural let estate portfolios located predominantly across Buckinghamshire. As well as working as a key player within your team, you will also have the opportunity to work with other Estate Management Officers across the London & South East region and help shape our ways of working. The management of our tenancies and assets, together with the relationships we have with our tenants, underpins our national £50m+ annual rental income and is absolutely essential to the delivery of our conservation work. The National Trust is the UK's biggest private landowner and you will support with the management of the properties it owns and protects. What you'll be doing Customer Service will be a vital part of your role in order to build and maintain relationships across the portfolios with tenants and colleagues. You will provide a professional support service to the Estate Managers for the management of the residential, commercial and agricultural portfolios including managing key performance indicators, completion of compliance tasks and undertaking data analysis and management. With a large portfolio of properties, you will be involved with residential re-lets, marketing, property inspections and low complexity rent reviews. Responding to requests for information, credit checks, schedules of conditions, producing GIS plans, drafting basic legal documentation and advice. From time to time you will assist with, or when appropriate, leading on low complexity property renovations. You will work closely with the building supervisor and building surveyor and be central in supporting the processing of property repairs including raising purchase orders and administration of documentation. Working as part of a wider team you'll help to care for and manage our land and buildings by supporting the delivery of the Estate Management Plans, cyclical work and wider National Trust conservation aims. Who we're looking for You can view the full role profile for this role in the document attached. This is just to provide a full picture of what is possible in this role, we'd love to hear from you if you have: A strong data management and analytical skills including to gather and interpret management information to support Estate Managers, Building Surveyors and Buildings Supervisors An understanding of residential lettings and property management including refurbishment alongside knowledge of the rural and building surveying environment Some understanding of the local letting market An understanding of the legislation relating to land and property including drafting licences and other legal agreements to support Estate Managers The ability to work as part of a team to achieve the best results, demonstrating best practice and sharing ideas and thinking The ability to develop and maintain data, systems and processes to support the effective management of the let and built estate Excellent IT, verbal and written communication skills Good consulting skills of listening, building trust and acting to deliver a high quality service Strong customer service skills whilst liaising with our tenants, partners and stakeholders. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Tax-free childcare scheme •Rental deposit loan scheme •Season ticket loan •EV car lease scheme •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that in the UK includes household names such as Enterprise Rent-A-Car. A Times Top 100 Graduate Employer, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. With a $35 billion turnover, nearly 90,000 team members and over 2.1 million vehicles across 95 countries, we're committed to every journey our team members, partners, customers and neighbours make. Join us, and we'll invest in yours. After an initial virtual classroom-based orientation session, you'll be assigned to a branch office for hands-on business training. Here you will learn valuable business skills from capable mentors who were once in your shoes. That's because nearly all of our full-time employees started as a graduate in our Management Training Programme, including our current CEO. This allows everyone to learn our business from the ground up and to understand how they play a significant role in seeing it succeed. Our promote-from-within culture ensures that you'll have a well-rounded training experience and learn skills in management, finance, operations, sales and customer service. As you progress, increasingly more opportunities will become available to you. You can choose, as most people do, to continue your rewarding ascent within our Rental Operations managerial track. Then - in as little as two years from joining as a graduate - you could become a Branch Manager, in charge of your own team and your own profits. Or you can explore one of many other exciting options within Enterprise including Human Resources, Accounting, Revenue Management, Sales, Marketing and more. What is certain is that we encourage all of our employees to be the best they can be, and diversity is a priority in all areas of our business. We have been included in The Times list of Top 50 Employers for Women for seventeen years, as well as Stonewall's index of Top 100 employers for LGBT inclusion in the workplace. We have also been recognised as a Disability Confident Leader, included in the Social Mobility Employer Index as well as being named a Race Equality Responsible Business Champion by BITC. Enterprise is also still family-owned - our CEO Chrissy Taylor is the third generation of the Taylor family to run the company. This allows us to look forward even more confidently to the future, providing the stability we need to pursue the long-term good for our business, our employees and our customers, even in these challenging times. Responsibilities As a Graduate Management Trainee, you are empowered to make business decisions that greatly affect your career as well as the bottom line. You'll gain responsibility for developing new business and maintaining current relationships. You'll be responsible for understanding cost control, reading your branch's P&L statement and understanding what it takes to run a profitable business. You will also learn how to deliver exceptional customer service. We will teach you how to effectively communicate, influence, and interact with all types of customers, vendors, and colleagues. You'll learn proper sales techniques, problem solving strategies and conflict management. Those skills will provide you with the opportunity to market to local business partners and build solid, long lasting relationships with key business decision makers. In your development to become a successful manager at Enterprise, you'll learn how to mentor, train, develop, manage and promote staff of your own. In turn, we'll reward your development with pay increases and opportunities for continued promotions. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted.
May 20, 2024
Full time
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that in the UK includes household names such as Enterprise Rent-A-Car. A Times Top 100 Graduate Employer, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. With a $35 billion turnover, nearly 90,000 team members and over 2.1 million vehicles across 95 countries, we're committed to every journey our team members, partners, customers and neighbours make. Join us, and we'll invest in yours. After an initial virtual classroom-based orientation session, you'll be assigned to a branch office for hands-on business training. Here you will learn valuable business skills from capable mentors who were once in your shoes. That's because nearly all of our full-time employees started as a graduate in our Management Training Programme, including our current CEO. This allows everyone to learn our business from the ground up and to understand how they play a significant role in seeing it succeed. Our promote-from-within culture ensures that you'll have a well-rounded training experience and learn skills in management, finance, operations, sales and customer service. As you progress, increasingly more opportunities will become available to you. You can choose, as most people do, to continue your rewarding ascent within our Rental Operations managerial track. Then - in as little as two years from joining as a graduate - you could become a Branch Manager, in charge of your own team and your own profits. Or you can explore one of many other exciting options within Enterprise including Human Resources, Accounting, Revenue Management, Sales, Marketing and more. What is certain is that we encourage all of our employees to be the best they can be, and diversity is a priority in all areas of our business. We have been included in The Times list of Top 50 Employers for Women for seventeen years, as well as Stonewall's index of Top 100 employers for LGBT inclusion in the workplace. We have also been recognised as a Disability Confident Leader, included in the Social Mobility Employer Index as well as being named a Race Equality Responsible Business Champion by BITC. Enterprise is also still family-owned - our CEO Chrissy Taylor is the third generation of the Taylor family to run the company. This allows us to look forward even more confidently to the future, providing the stability we need to pursue the long-term good for our business, our employees and our customers, even in these challenging times. Responsibilities As a Graduate Management Trainee, you are empowered to make business decisions that greatly affect your career as well as the bottom line. You'll gain responsibility for developing new business and maintaining current relationships. You'll be responsible for understanding cost control, reading your branch's P&L statement and understanding what it takes to run a profitable business. You will also learn how to deliver exceptional customer service. We will teach you how to effectively communicate, influence, and interact with all types of customers, vendors, and colleagues. You'll learn proper sales techniques, problem solving strategies and conflict management. Those skills will provide you with the opportunity to market to local business partners and build solid, long lasting relationships with key business decision makers. In your development to become a successful manager at Enterprise, you'll learn how to mentor, train, develop, manage and promote staff of your own. In turn, we'll reward your development with pay increases and opportunities for continued promotions. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted.
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 16 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
May 20, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 16 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Business Division: Business Function / Department: Job Title: Reporting to (Job Title): Date: Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary We are looking for a Task Specialist to join our Executive and Discretionary Share Plans Settlements Team, supporting our customers and clients with their bespoke requirements. The team work to tight deadlines and this role would suit someone who enjoys working in a fast-paced office team. The role provides technical guidance, utilising the resources available, to efficiently achieve the goals and objectives of the team, and the wider business, whilst maintaining Equiniti values and behaviours. The role offers the chance to develop specialist knowledge of share plans, alongside broader share market knowledge. Core Duties/Responsibilities Train and mentor team members sharing best practice across the team Work closely with Team Manager to ensure all tasks are delivered accurately in a timely manner Attend meetings / calls with internal and external stakeholders as required Check and sign off work items and specialist tasks Act as an escalation point for the team Identify and implement changes to the way in which the team operates to improve service quality and process efficiency Provide technical guidance and advice to team members, CRMs, and Implementation Managers Build strong working relationships with CRM / RM's and various other key stakeholders to ensure smooth service Produce team MI to be shared with relevant stakeholders (e.g., weekly activity list, monthly vesting schedule) Own team procedures and conduct regular reviews of these Support with any other ad hoc tasks as requested by the Senior Manager Supporting Senior Management with the implementation of centrally driven changes To role model Equiniti's behaviours and values to demonstrate a positive leadership culture Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours: Self-motivated with the ability to stay focused Technical knowledge of systems and Share Plans Demonstrate experience of strong customer service focus High level of attention to detail Strong organisational skills, so be able to manage own and team's priorities effectively Confident to work as a team or by yourself to achieve delivery Excellent skills in MS office, particularly Excel Analytical skills; able to think through complex business issues in a focused, clear, and effective manner Excellent communication skills; capable of influencing and motivating Commitment to continuous improvement culture Ability to work well under pressure and remain focused on delivering an excellent service Stakeholder management skills Ability to plan tasks and keep to timescales . . . . We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
May 20, 2024
Full time
Business Division: Business Function / Department: Job Title: Reporting to (Job Title): Date: Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary We are looking for a Task Specialist to join our Executive and Discretionary Share Plans Settlements Team, supporting our customers and clients with their bespoke requirements. The team work to tight deadlines and this role would suit someone who enjoys working in a fast-paced office team. The role provides technical guidance, utilising the resources available, to efficiently achieve the goals and objectives of the team, and the wider business, whilst maintaining Equiniti values and behaviours. The role offers the chance to develop specialist knowledge of share plans, alongside broader share market knowledge. Core Duties/Responsibilities Train and mentor team members sharing best practice across the team Work closely with Team Manager to ensure all tasks are delivered accurately in a timely manner Attend meetings / calls with internal and external stakeholders as required Check and sign off work items and specialist tasks Act as an escalation point for the team Identify and implement changes to the way in which the team operates to improve service quality and process efficiency Provide technical guidance and advice to team members, CRMs, and Implementation Managers Build strong working relationships with CRM / RM's and various other key stakeholders to ensure smooth service Produce team MI to be shared with relevant stakeholders (e.g., weekly activity list, monthly vesting schedule) Own team procedures and conduct regular reviews of these Support with any other ad hoc tasks as requested by the Senior Manager Supporting Senior Management with the implementation of centrally driven changes To role model Equiniti's behaviours and values to demonstrate a positive leadership culture Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours: Self-motivated with the ability to stay focused Technical knowledge of systems and Share Plans Demonstrate experience of strong customer service focus High level of attention to detail Strong organisational skills, so be able to manage own and team's priorities effectively Confident to work as a team or by yourself to achieve delivery Excellent skills in MS office, particularly Excel Analytical skills; able to think through complex business issues in a focused, clear, and effective manner Excellent communication skills; capable of influencing and motivating Commitment to continuous improvement culture Ability to work well under pressure and remain focused on delivering an excellent service Stakeholder management skills Ability to plan tasks and keep to timescales . . . . We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that in the UK includes household names such as Enterprise Rent-A-Car. A Times Top 100 Graduate Employer, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. With a $35 billion turnover, nearly 90,000 team members and over 2.1 million vehicles across 95 countries, we're committed to every journey our team members, partners, customers and neighbours make. Join us, and we'll invest in yours. After an initial virtual classroom-based orientation session, you'll be assigned to a branch office for hands-on business training. Here you will learn valuable business skills from capable mentors who were once in your shoes. That's because nearly all of our full-time employees started as a graduate in our Management Training Programme, including our current CEO. This allows everyone to learn our business from the ground up and to understand how they play a significant role in seeing it succeed. Our promote-from-within culture ensures that you'll have a well-rounded training experience and learn skills in management, finance, operations, sales and customer service. As you progress, increasingly more opportunities will become available to you. You can choose, as most people do, to continue your rewarding ascent within our Rental Operations managerial track. Then - in as little as two years from joining as a graduate - you could become a Branch Manager, in charge of your own team and your own profits. Or you can explore one of many other exciting options within Enterprise including Human Resources, Accounting, Revenue Management, Sales, Marketing and more. What is certain is that we encourage all of our employees to be the best they can be, and diversity is a priority in all areas of our business. We have been included in The Times list of Top 50 Employers for Women for seventeen years, as well as Stonewall's index of Top 100 employers for LGBT inclusion in the workplace. We have also been recognised as a Disability Confident Leader, included in the Social Mobility Employer Index as well as being named a Race Equality Responsible Business Champion by BITC. Enterprise is also still family-owned - our CEO Chrissy Taylor is the third generation of the Taylor family to run the company. This allows us to look forward even more confidently to the future, providing the stability we need to pursue the long-term good for our business, our employees and our customers, even in these challenging times. Responsibilities As a Graduate Management Trainee, you are empowered to make business decisions that greatly affect your career as well as the bottom line. You'll gain responsibility for developing new business and maintaining current relationships. You'll be responsible for understanding cost control, reading your branch's P&L statement and understanding what it takes to run a profitable business. You will also learn how to deliver exceptional customer service. We will teach you how to effectively communicate, influence, and interact with all types of customers, vendors, and colleagues. You'll learn proper sales techniques, problem solving strategies and conflict management. Those skills will provide you with the opportunity to market to local business partners and build solid, long lasting relationships with key business decision makers. In your development to become a successful manager at Enterprise, you'll learn how to mentor, train, develop, manage and promote staff of your own. In turn, we'll reward your development with pay increases and opportunities for continued promotions. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted.
May 20, 2024
Full time
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that in the UK includes household names such as Enterprise Rent-A-Car. A Times Top 100 Graduate Employer, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. With a $35 billion turnover, nearly 90,000 team members and over 2.1 million vehicles across 95 countries, we're committed to every journey our team members, partners, customers and neighbours make. Join us, and we'll invest in yours. After an initial virtual classroom-based orientation session, you'll be assigned to a branch office for hands-on business training. Here you will learn valuable business skills from capable mentors who were once in your shoes. That's because nearly all of our full-time employees started as a graduate in our Management Training Programme, including our current CEO. This allows everyone to learn our business from the ground up and to understand how they play a significant role in seeing it succeed. Our promote-from-within culture ensures that you'll have a well-rounded training experience and learn skills in management, finance, operations, sales and customer service. As you progress, increasingly more opportunities will become available to you. You can choose, as most people do, to continue your rewarding ascent within our Rental Operations managerial track. Then - in as little as two years from joining as a graduate - you could become a Branch Manager, in charge of your own team and your own profits. Or you can explore one of many other exciting options within Enterprise including Human Resources, Accounting, Revenue Management, Sales, Marketing and more. What is certain is that we encourage all of our employees to be the best they can be, and diversity is a priority in all areas of our business. We have been included in The Times list of Top 50 Employers for Women for seventeen years, as well as Stonewall's index of Top 100 employers for LGBT inclusion in the workplace. We have also been recognised as a Disability Confident Leader, included in the Social Mobility Employer Index as well as being named a Race Equality Responsible Business Champion by BITC. Enterprise is also still family-owned - our CEO Chrissy Taylor is the third generation of the Taylor family to run the company. This allows us to look forward even more confidently to the future, providing the stability we need to pursue the long-term good for our business, our employees and our customers, even in these challenging times. Responsibilities As a Graduate Management Trainee, you are empowered to make business decisions that greatly affect your career as well as the bottom line. You'll gain responsibility for developing new business and maintaining current relationships. You'll be responsible for understanding cost control, reading your branch's P&L statement and understanding what it takes to run a profitable business. You will also learn how to deliver exceptional customer service. We will teach you how to effectively communicate, influence, and interact with all types of customers, vendors, and colleagues. You'll learn proper sales techniques, problem solving strategies and conflict management. Those skills will provide you with the opportunity to market to local business partners and build solid, long lasting relationships with key business decision makers. In your development to become a successful manager at Enterprise, you'll learn how to mentor, train, develop, manage and promote staff of your own. In turn, we'll reward your development with pay increases and opportunities for continued promotions. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted.