Who are Diligenta? Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. The Opportunity: Due to internal progression, we are now looking for an experienced team leader to lead a Customer Services team to consistently deliver an excellent service to all customers across all propositions and within agreed standards, delivering and exceeding the Diligenta vision. Benefits: 31 days including Bank Holidays. Eligibility for an annual discretionary bonus scheme. Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services). Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods. Cycle to Work Scheme & Interest free Season Ticket loans. A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing. A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave. A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection. Apply to find out about our other benefits. You'll be: Planning the use of and optimising the resources of the team to match business objectives, implementing standard processes across and ensuring management information is available for workload to be managed proactively and efficiently within budgets. Continually reviewing team achievements against objectives, identify variance with measures and be proactive in taking appropriate action to ensure delivery. Actively managing, coaching and appraising the performance of all team members, resolving performance issues promptly and providing the climate and motivation that encourages all team members to deliver to their full potential. Planning and organising team member development, as dictated by business needs, so that they perform the job well with appropriate skills, knowledge and competencies. Proactively reviewing customer environment to focus team members on the process of continuous improvement and implement changes to working practices/processes that will enhance effectiveness and efficiency. You should apply if you: Have a minimum of 2 years in a customer service role in a managerial position. Can display knowledge of financial service products and demands. Can show evident skills in communication, people management, planning and organising. Have a good understanding of FCA compliance regulations, to ensure there are no breaches. Qualifications: CF1, FA1 and FA2 will need to be acquired within 30 months of appointment. If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know. Ready to take the next step in your career? Apply today and become part of our innovative team!
May 22, 2024
Full time
Who are Diligenta? Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. The Opportunity: Due to internal progression, we are now looking for an experienced team leader to lead a Customer Services team to consistently deliver an excellent service to all customers across all propositions and within agreed standards, delivering and exceeding the Diligenta vision. Benefits: 31 days including Bank Holidays. Eligibility for an annual discretionary bonus scheme. Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services). Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods. Cycle to Work Scheme & Interest free Season Ticket loans. A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing. A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave. A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection. Apply to find out about our other benefits. You'll be: Planning the use of and optimising the resources of the team to match business objectives, implementing standard processes across and ensuring management information is available for workload to be managed proactively and efficiently within budgets. Continually reviewing team achievements against objectives, identify variance with measures and be proactive in taking appropriate action to ensure delivery. Actively managing, coaching and appraising the performance of all team members, resolving performance issues promptly and providing the climate and motivation that encourages all team members to deliver to their full potential. Planning and organising team member development, as dictated by business needs, so that they perform the job well with appropriate skills, knowledge and competencies. Proactively reviewing customer environment to focus team members on the process of continuous improvement and implement changes to working practices/processes that will enhance effectiveness and efficiency. You should apply if you: Have a minimum of 2 years in a customer service role in a managerial position. Can display knowledge of financial service products and demands. Can show evident skills in communication, people management, planning and organising. Have a good understanding of FCA compliance regulations, to ensure there are no breaches. Qualifications: CF1, FA1 and FA2 will need to be acquired within 30 months of appointment. If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know. Ready to take the next step in your career? Apply today and become part of our innovative team!
Job Title: CONTACT & ASSESSMENT TEAM MANAGER Job Number: PEO03694 Grade:GRADE 09 (£42403.00 - £45441.00) About The Service An exciting opportunity has arisen for a suitably qualified team manager to work within Cardiff Adult Services. There is a Team Manager role available in the Contact and Assessment Service that works with people over the age of eighteen with eligible care and support needs. The successful candidate will have the opportunity to actively develop and shape the service alongside the Service Manager, to support best practice and to deliver professional and expert services to the citizens of Cardiff. You will manage a progressive team using a strengths based approach to your practice, working with people to promote and maximise independent living. We pride ourselves on the quality of our interventions and the support we provide to our staff members. We are committed to safeguarding and promoting the well-being of citizens and we welcome applications from those who share the same commitments and can lead and manage teams to embed this culture. Our systems and technology enable and promote agile and flexible working. About the job We are seeking a Team Manager to manage one of the two teams that form the Contact and Assessment Service. This team is responsible for the initial contact and assessment work with citizens and the ongoing duty response service for citizens. It is anticipated that the manger in this post will be flexible across the service area but have specific responsibilities to the above team. The successful candidate will be working alongside the Service Manager and colleagues to shape the future delivery model, developing the services practice and procedures. The team will deliver strength-based practice, and our development is underpinned by the Councils commitment to its Aging Well Strategy and to working effectively with those with physical and sensory impairments. You will be working in partnership with colleagues across the Council, Health, the private sector and the Third Sector. As a service area we thrive on multidisciplinary working, taking a collaborative approach with citizens, unpaid carers, families, and colleagues. Proven experience of collaborative relationships with partnerships, and colleagues is required. You will have experience of managing social care teams, and expertise in ensuring that teams work effectively to manage complex systems in a timely and professional way. You will have experience of leading and managing staff in Social Work practice, providing consistent and effective supervision to senior social workers and ensuring that supervision is provided. You will work alongside Team Manager colleagues and the Service Manager using data and information and be able to manage and plan in an expansive service. You will have experience of commissioning care and financial management of a team budget and understand the importance of a consistent and clear approach to care services for citizens. What We Are Looking For From You We are keen to recruit experienced staff with management experience to our service area. We are looking for people who are committed to putting our citizens at the heart of the work that we do and to develop teams a service that focuses on a professional and compassionate response to our citizens. • You will be qualified as a social worker and be registered with Social Care Wales You will have a minimum of three years post qualification experience. • You will have extensive experience of complex and straightforward case management and an understanding of how to manage colleagues through demanding case work. • You will have a sound knowledge of the legislative framework in governing the social care arena and be able to support and guide team members as well as providing guidance for colleagues in the Council and other partners. • You will be able to understand the work of the service, deploy staff appropriately and be able to ensure the service is best placed to continue its work anticipating and managing challenges. • You will understand and use data to report to the Service Manager about team workflow and the services provided to our citizens. You will have developed excellent organisation skills to ensure that your team operates successfully and that you maintain all corporate requirements. • You will be committed to a strength-based approach in social work and will encourage and develop that approach in the service area ensuring a foundation and structure that supports this practice. • You will be committed to encouraging staff to undertake training, peer support sessions and supervision and will promote this in the service. • Your experience has developed your ability to be calm, approachable and able to manage through challenge. You will be able to evidence experience of working in a pressured environment and responding to challenges. Additional information If you would like to discuss the above vacancies further then please contact:- • Lesley Doody, Community Social Work Services, Adult Services. Email . This post is subject to a Disclosure and Barring Service Enhanced check and is suitable for post share. This post has a requirement for registration with Social Care Wales. Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications. Due to the current interim working arrangements, we are unable to provide recruitment packs or accept application forms via the post. Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website: Important information you need read in order to complete your application:- • Application Guidance • Applying for jobs with us • Behavioural Competency Framework Additional Information:- • Employee Charter • Recruitment of Ex-Offenders • Privacy Notice JD&PS
May 22, 2024
Full time
Job Title: CONTACT & ASSESSMENT TEAM MANAGER Job Number: PEO03694 Grade:GRADE 09 (£42403.00 - £45441.00) About The Service An exciting opportunity has arisen for a suitably qualified team manager to work within Cardiff Adult Services. There is a Team Manager role available in the Contact and Assessment Service that works with people over the age of eighteen with eligible care and support needs. The successful candidate will have the opportunity to actively develop and shape the service alongside the Service Manager, to support best practice and to deliver professional and expert services to the citizens of Cardiff. You will manage a progressive team using a strengths based approach to your practice, working with people to promote and maximise independent living. We pride ourselves on the quality of our interventions and the support we provide to our staff members. We are committed to safeguarding and promoting the well-being of citizens and we welcome applications from those who share the same commitments and can lead and manage teams to embed this culture. Our systems and technology enable and promote agile and flexible working. About the job We are seeking a Team Manager to manage one of the two teams that form the Contact and Assessment Service. This team is responsible for the initial contact and assessment work with citizens and the ongoing duty response service for citizens. It is anticipated that the manger in this post will be flexible across the service area but have specific responsibilities to the above team. The successful candidate will be working alongside the Service Manager and colleagues to shape the future delivery model, developing the services practice and procedures. The team will deliver strength-based practice, and our development is underpinned by the Councils commitment to its Aging Well Strategy and to working effectively with those with physical and sensory impairments. You will be working in partnership with colleagues across the Council, Health, the private sector and the Third Sector. As a service area we thrive on multidisciplinary working, taking a collaborative approach with citizens, unpaid carers, families, and colleagues. Proven experience of collaborative relationships with partnerships, and colleagues is required. You will have experience of managing social care teams, and expertise in ensuring that teams work effectively to manage complex systems in a timely and professional way. You will have experience of leading and managing staff in Social Work practice, providing consistent and effective supervision to senior social workers and ensuring that supervision is provided. You will work alongside Team Manager colleagues and the Service Manager using data and information and be able to manage and plan in an expansive service. You will have experience of commissioning care and financial management of a team budget and understand the importance of a consistent and clear approach to care services for citizens. What We Are Looking For From You We are keen to recruit experienced staff with management experience to our service area. We are looking for people who are committed to putting our citizens at the heart of the work that we do and to develop teams a service that focuses on a professional and compassionate response to our citizens. • You will be qualified as a social worker and be registered with Social Care Wales You will have a minimum of three years post qualification experience. • You will have extensive experience of complex and straightforward case management and an understanding of how to manage colleagues through demanding case work. • You will have a sound knowledge of the legislative framework in governing the social care arena and be able to support and guide team members as well as providing guidance for colleagues in the Council and other partners. • You will be able to understand the work of the service, deploy staff appropriately and be able to ensure the service is best placed to continue its work anticipating and managing challenges. • You will understand and use data to report to the Service Manager about team workflow and the services provided to our citizens. You will have developed excellent organisation skills to ensure that your team operates successfully and that you maintain all corporate requirements. • You will be committed to a strength-based approach in social work and will encourage and develop that approach in the service area ensuring a foundation and structure that supports this practice. • You will be committed to encouraging staff to undertake training, peer support sessions and supervision and will promote this in the service. • Your experience has developed your ability to be calm, approachable and able to manage through challenge. You will be able to evidence experience of working in a pressured environment and responding to challenges. Additional information If you would like to discuss the above vacancies further then please contact:- • Lesley Doody, Community Social Work Services, Adult Services. Email . This post is subject to a Disclosure and Barring Service Enhanced check and is suitable for post share. This post has a requirement for registration with Social Care Wales. Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications. Due to the current interim working arrangements, we are unable to provide recruitment packs or accept application forms via the post. Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website: Important information you need read in order to complete your application:- • Application Guidance • Applying for jobs with us • Behavioural Competency Framework Additional Information:- • Employee Charter • Recruitment of Ex-Offenders • Privacy Notice JD&PS
Job title: Finance Manager Location: Preston: We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Circa £55,000 depending on experience What you'll be doing: Offer financial support and guidance to IT Service Application owners and the Software team Lead various senior-level reviews and provide financial assistance Take the lead on critical processes such as the 5-year budget and forecast, ensuring seamless consolidation Drive continuous improvement initiatives and promote a culture of enhancement Ad-hoc responsibilities including covering for the Enterprise IT Finance Manager when required Provide support to a team of three direct reports Your skills and experiences: ACCA, ACA or CIMA qualified Proficient in Excel with advanced analytical abilities Excellent communication and presentation skills, adept at engaging with stakeholders across various organisational levels Demonstrated experience in effectively supporting, coaching and managing team members Prior experience of SAP would be desirable Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The FP&A Cost Performance Team An exciting opportunity has emerged for a Finance Manager to join the FP&A Cost Performance Finance team, supporting the Shared Service Enterprise IT (SS EIT) business. This role offers a hybrid work setup, allowing for remote work and presence at the Strand Road site in Preston. The SS EIT division operates within the Shared Services business unit, delivering comprehensive IT services and projects across the enterprise. As part of this role, you will actively engage in various projects aimed at continuous improvement, focusing on enhancing efficiencies and implementing innovative practices. Notably, our team has been recognised with awards for our achievements in this realm, highlighting our collective dedication to excellence. Join our dynamic team within a global organisation as we continue to build momentum and drive impactful outcomes. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 22nd May 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
May 22, 2024
Full time
Job title: Finance Manager Location: Preston: We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Circa £55,000 depending on experience What you'll be doing: Offer financial support and guidance to IT Service Application owners and the Software team Lead various senior-level reviews and provide financial assistance Take the lead on critical processes such as the 5-year budget and forecast, ensuring seamless consolidation Drive continuous improvement initiatives and promote a culture of enhancement Ad-hoc responsibilities including covering for the Enterprise IT Finance Manager when required Provide support to a team of three direct reports Your skills and experiences: ACCA, ACA or CIMA qualified Proficient in Excel with advanced analytical abilities Excellent communication and presentation skills, adept at engaging with stakeholders across various organisational levels Demonstrated experience in effectively supporting, coaching and managing team members Prior experience of SAP would be desirable Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The FP&A Cost Performance Team An exciting opportunity has emerged for a Finance Manager to join the FP&A Cost Performance Finance team, supporting the Shared Service Enterprise IT (SS EIT) business. This role offers a hybrid work setup, allowing for remote work and presence at the Strand Road site in Preston. The SS EIT division operates within the Shared Services business unit, delivering comprehensive IT services and projects across the enterprise. As part of this role, you will actively engage in various projects aimed at continuous improvement, focusing on enhancing efficiencies and implementing innovative practices. Notably, our team has been recognised with awards for our achievements in this realm, highlighting our collective dedication to excellence. Join our dynamic team within a global organisation as we continue to build momentum and drive impactful outcomes. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 22nd May 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? Senior Asset Operations Manager Location - Reading / Basingstoke Area Salary - £61k - £66k (dependent on experience and suitability for the role) Closing date - 31st May 2024 Why AWE? As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site. What s A Day like in the life of a Senior Asset Operations Manager? Our Senior Asset Operations Managers are required to manage and deliver a flexible, varied, and robust service across both Aldermaston and Burghfield sites. They are responsible for ensuring provision of cost-effective operations within the limits of their appointed authority and to deliver management reporting for their area, team, and for their service support / providers; thus, ensuring performance levels and compliance is maintained, whilst allowing efficiencies to be identified and addressed appropriately. Successful Candidates will be responsible for: Daily management of assets within an Estate Area to ensure they are maintained and available in accordance with Programme demands. Maintaining and promoting high personal standards in environment, safety, health, security, and quality and be a great team player. Co-ordinating services across the functions to ensure tactical and operational requirements of Assets, within your Estate Area, are operational to meet the agreed demands of the Estate Area/ Technology Centre. Ownership of the Facility Safety Justifications on behalf of the ATO Holder for the Facilities within your Estate Area, ensuring proportionality of processes is applied. Ownership of the "Safe Operating Envelope" for the Facilities within your Estate Area. Approval of changes to Assets within your Estate Area and ensuring adherence to the correct change control process. Ensuring optimal facility emergency response arrangements are in place. Management of facility budget in accordance with the company's financial protocols Whilst not to be considered a check list, candidates should be able to demonstrate some of the following: Extensive facility and/or process management experience. Knowledge of Assets and Asset change. Experience of managing within a highly regulated environment. Excellent stakeholder management skills. Financial and commercial awareness, delivering value for money and added value Excellent communication, presentational and negotiation skills. Delivery of modern standard safety analysis and implementation in facility. Member of Level 4 RIM, feeding to Level 3 Tech Centre RIM and KIT meetings as required. All candidates must be willing and able to obtain and maintain the necessary security clearance for the role and be willing and able to work in designated areas. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
May 22, 2024
Full time
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? Senior Asset Operations Manager Location - Reading / Basingstoke Area Salary - £61k - £66k (dependent on experience and suitability for the role) Closing date - 31st May 2024 Why AWE? As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site. What s A Day like in the life of a Senior Asset Operations Manager? Our Senior Asset Operations Managers are required to manage and deliver a flexible, varied, and robust service across both Aldermaston and Burghfield sites. They are responsible for ensuring provision of cost-effective operations within the limits of their appointed authority and to deliver management reporting for their area, team, and for their service support / providers; thus, ensuring performance levels and compliance is maintained, whilst allowing efficiencies to be identified and addressed appropriately. Successful Candidates will be responsible for: Daily management of assets within an Estate Area to ensure they are maintained and available in accordance with Programme demands. Maintaining and promoting high personal standards in environment, safety, health, security, and quality and be a great team player. Co-ordinating services across the functions to ensure tactical and operational requirements of Assets, within your Estate Area, are operational to meet the agreed demands of the Estate Area/ Technology Centre. Ownership of the Facility Safety Justifications on behalf of the ATO Holder for the Facilities within your Estate Area, ensuring proportionality of processes is applied. Ownership of the "Safe Operating Envelope" for the Facilities within your Estate Area. Approval of changes to Assets within your Estate Area and ensuring adherence to the correct change control process. Ensuring optimal facility emergency response arrangements are in place. Management of facility budget in accordance with the company's financial protocols Whilst not to be considered a check list, candidates should be able to demonstrate some of the following: Extensive facility and/or process management experience. Knowledge of Assets and Asset change. Experience of managing within a highly regulated environment. Excellent stakeholder management skills. Financial and commercial awareness, delivering value for money and added value Excellent communication, presentational and negotiation skills. Delivery of modern standard safety analysis and implementation in facility. Member of Level 4 RIM, feeding to Level 3 Tech Centre RIM and KIT meetings as required. All candidates must be willing and able to obtain and maintain the necessary security clearance for the role and be willing and able to work in designated areas. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with: ACA/ACCA/ICAS qualified or overseas equivalent Significant experience of delivering audit and other assurance services to major companies, including listed (full list and AIM) companies and companies with international interests. Excellent working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Managing and developing staff (not only audit teams), i.e. coordinating staff projects, mentoring, counselling, appraising, recruiting etc. Business development experience- able to identify and convert opportunities to sell work. Proven experience in managing a wide portfolio of concurrent projects and project teams in a project management framework. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 22, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with: ACA/ACCA/ICAS qualified or overseas equivalent Significant experience of delivering audit and other assurance services to major companies, including listed (full list and AIM) companies and companies with international interests. Excellent working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Managing and developing staff (not only audit teams), i.e. coordinating staff projects, mentoring, counselling, appraising, recruiting etc. Business development experience- able to identify and convert opportunities to sell work. Proven experience in managing a wide portfolio of concurrent projects and project teams in a project management framework. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Business Unit: Economic Crime Risk Salary range: £44,000 - £55,000 per annum DOE + red-hot benefits Location: Remote with some travel to Glasgow HUB for team rhythms circa every quarter. Contract type : Permanent Be the voice we need. Live a life more Virgin. Our Team We have a great opportunity for a passionate, knowledgeable, and motivated person to join the Economic Crime Risk Policy & Training team. Our team is responsible for writing and maintaining VMUK's Economic Crime policies and standards, the content of the bank-wide Economic Crime mandatory training, maintaining and refreshing the bank-wide Economic Crime training strategy, identifying and assessing any upcoming legislative or regulatory changes that could impact VMUK's economic crime control framework. What you'll be doing Completing impact assessments and/or gap analysis on upcoming legislative or regulatory changes impacting the Economic Crime policies and standards, in addition to attending any relevant industry & change meetings providing updates across the Bank including providing executive summaries via Economic Crime governance forums. Maintaining VMUK's policies and standards (AML/CTF/CPF & Sanctions, ABC and FoTE), reviewing proposed changes to determine feasibility taking into consideration potential legal/regulatory requirements, supporting the Economic Crime Policy Manager through the consultation and governance process Have oversight of mandatory Economic Crime eLearning modules and make recommendations on changes to the Head of Economic Crime Policy & Training Performing oversight and support on role specific training (led by 1LOD EC Hub) including reviewing course content and providing SME input Triage queries from 1LOD EC Hub, 2LOD Economic Crime Risk (Advisory & Oversight, Assurance, Governance & Insights, Nominated Officer team) providing informed and concise responses using the policies, standards and your own economic crime regulatory knowledge. Support in impact assessing non-regulatory/legislative changes identified via horizon scanning, directing to the appropriate audience Reviewing and concurring with exceptions (exemptions and dispensations) derived from policy gap analysis activity. Acting as delegate for Economic Crime Policy Manager or Head of Economic Crime Policy & Training at governance, change and other internal meetings where required. We need you to have Experience & knowledge of how Economic Crime legal, regulatory and industry guidance requirements are transposed into internal policies, procedures, and controls. A very good understanding of Economic Crime (particularly AML/CTF/CPF & Sanctions, ABC and FoTE). Excellent communication and report-writing skills. Experience of working in a similar risk related role. Track record of internal and external stakeholder management. It's a bonus if you have but not essential Financial services qualification, e.g., ICA, or equivalent experience. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part-Time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
May 22, 2024
Full time
Business Unit: Economic Crime Risk Salary range: £44,000 - £55,000 per annum DOE + red-hot benefits Location: Remote with some travel to Glasgow HUB for team rhythms circa every quarter. Contract type : Permanent Be the voice we need. Live a life more Virgin. Our Team We have a great opportunity for a passionate, knowledgeable, and motivated person to join the Economic Crime Risk Policy & Training team. Our team is responsible for writing and maintaining VMUK's Economic Crime policies and standards, the content of the bank-wide Economic Crime mandatory training, maintaining and refreshing the bank-wide Economic Crime training strategy, identifying and assessing any upcoming legislative or regulatory changes that could impact VMUK's economic crime control framework. What you'll be doing Completing impact assessments and/or gap analysis on upcoming legislative or regulatory changes impacting the Economic Crime policies and standards, in addition to attending any relevant industry & change meetings providing updates across the Bank including providing executive summaries via Economic Crime governance forums. Maintaining VMUK's policies and standards (AML/CTF/CPF & Sanctions, ABC and FoTE), reviewing proposed changes to determine feasibility taking into consideration potential legal/regulatory requirements, supporting the Economic Crime Policy Manager through the consultation and governance process Have oversight of mandatory Economic Crime eLearning modules and make recommendations on changes to the Head of Economic Crime Policy & Training Performing oversight and support on role specific training (led by 1LOD EC Hub) including reviewing course content and providing SME input Triage queries from 1LOD EC Hub, 2LOD Economic Crime Risk (Advisory & Oversight, Assurance, Governance & Insights, Nominated Officer team) providing informed and concise responses using the policies, standards and your own economic crime regulatory knowledge. Support in impact assessing non-regulatory/legislative changes identified via horizon scanning, directing to the appropriate audience Reviewing and concurring with exceptions (exemptions and dispensations) derived from policy gap analysis activity. Acting as delegate for Economic Crime Policy Manager or Head of Economic Crime Policy & Training at governance, change and other internal meetings where required. We need you to have Experience & knowledge of how Economic Crime legal, regulatory and industry guidance requirements are transposed into internal policies, procedures, and controls. A very good understanding of Economic Crime (particularly AML/CTF/CPF & Sanctions, ABC and FoTE). Excellent communication and report-writing skills. Experience of working in a similar risk related role. Track record of internal and external stakeholder management. It's a bonus if you have but not essential Financial services qualification, e.g., ICA, or equivalent experience. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part-Time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre- sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers Engage with delivery team to ensure right solution is proposed to the customer Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo's testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time Build domain expertise and contribute to knowledge repository Engage and interact with other BA's to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Pre-sales team For solutioning for an RFP/ client requirement Principal Consultants Governance and to discuss and drive business requirements and growth Testing team/ QA For quality checks and continuous analysis to ensure seamless delivery Delivery team For product solutioning and developing systems and processes Client partners/ sales team For any lead generation External Consulting Partners Coordinating for consulting solutions and continuous support Customers To provide them with right solution and ensure customer satisfaction & engagement Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Domain/Industry Knowledge - Awareness and knowledge of broad economic, demographic, technological and global trends in the IT industry - Expert Leveraging Technology - Knowledge of current and upcoming technology (automation, tools and systems) to build efficiencies and facilitate the process of providing solutions for problems and opportunities - Competent Process Excellence - Execute projects with end-outcome and process focus, along with understanding of end to end delivery processes and its governance - Competent Documentation and research orientation - Ability to articulate the requirements apply & document them and perform market/ secondary research on the new upcoming areas of expertise - Expert Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization. Behavioral Competencies Problem solving and decision making Execution excellence and passion for results Passion for results Relationship Building Teamwork Managing complexity Effective communication Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated, 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Salesforce Service Cloud
May 22, 2024
Full time
Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre- sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers Engage with delivery team to ensure right solution is proposed to the customer Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo's testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time Build domain expertise and contribute to knowledge repository Engage and interact with other BA's to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Pre-sales team For solutioning for an RFP/ client requirement Principal Consultants Governance and to discuss and drive business requirements and growth Testing team/ QA For quality checks and continuous analysis to ensure seamless delivery Delivery team For product solutioning and developing systems and processes Client partners/ sales team For any lead generation External Consulting Partners Coordinating for consulting solutions and continuous support Customers To provide them with right solution and ensure customer satisfaction & engagement Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Domain/Industry Knowledge - Awareness and knowledge of broad economic, demographic, technological and global trends in the IT industry - Expert Leveraging Technology - Knowledge of current and upcoming technology (automation, tools and systems) to build efficiencies and facilitate the process of providing solutions for problems and opportunities - Competent Process Excellence - Execute projects with end-outcome and process focus, along with understanding of end to end delivery processes and its governance - Competent Documentation and research orientation - Ability to articulate the requirements apply & document them and perform market/ secondary research on the new upcoming areas of expertise - Expert Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization. Behavioral Competencies Problem solving and decision making Execution excellence and passion for results Passion for results Relationship Building Teamwork Managing complexity Effective communication Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated, 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Salesforce Service Cloud
Business Unit / Team: Stores Network Salary range: £22,000 - £27,600 per annum DOE + red-hot benefits Contract Type: Permanent Live up to your potential Our Customer Consultants are the face and voice of Virgin Money and have fun whilst having a crucial role to play, delivering a heartfelt service to our customers daily. Our fabulous Inverness store has an opportunity in their team for you to join in and think big so if you have a genuine passion for helping others both face to face and over the phone, and you are ready to make customers Happier About Money, then this opportunity could be what you're looking for! What you'll be doing Welcoming our lovely customers to the Store Helping our customers use digital services, educating them to understand the great benefits digital brings and guiding them through the process Resolving any queries customers may have with their banking Having great conversations to understand customer needs and desires then using your knowledge of our products and services to find the best solution Working with awesome colleagues across our Stores and Digital Experience Centre so customers always have the right person to speak to when they need expert advice either in person or by telephone You'll be an ambassador for Virgin Money, living life to the fullest by showcasing the amazing work we do and spreading the word through events both in store and in the local community We need you to have Some experience or a passion for wanting to work within a customer service environment and a desire to deliver a brilliant service to customers Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers Great communication skills with a natural ability to engage and build rapport with lots of different personalities A flexible and positive working approach to suit customer needs and business demands Genuine enthusiasm to work with your team to achieve collective goals in a timely way A keen interest in all things digital with a desire to keep up to date with up-and-coming technology news It's a bonus if you have but not essential Some financial services experience Knowledge of banking products Working knowledge of Microsoft Office applications Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 20 May 2024 GMT Daylight Time Applications close: 03 Jun 2024 GMT Daylight Time
May 22, 2024
Full time
Business Unit / Team: Stores Network Salary range: £22,000 - £27,600 per annum DOE + red-hot benefits Contract Type: Permanent Live up to your potential Our Customer Consultants are the face and voice of Virgin Money and have fun whilst having a crucial role to play, delivering a heartfelt service to our customers daily. Our fabulous Inverness store has an opportunity in their team for you to join in and think big so if you have a genuine passion for helping others both face to face and over the phone, and you are ready to make customers Happier About Money, then this opportunity could be what you're looking for! What you'll be doing Welcoming our lovely customers to the Store Helping our customers use digital services, educating them to understand the great benefits digital brings and guiding them through the process Resolving any queries customers may have with their banking Having great conversations to understand customer needs and desires then using your knowledge of our products and services to find the best solution Working with awesome colleagues across our Stores and Digital Experience Centre so customers always have the right person to speak to when they need expert advice either in person or by telephone You'll be an ambassador for Virgin Money, living life to the fullest by showcasing the amazing work we do and spreading the word through events both in store and in the local community We need you to have Some experience or a passion for wanting to work within a customer service environment and a desire to deliver a brilliant service to customers Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers Great communication skills with a natural ability to engage and build rapport with lots of different personalities A flexible and positive working approach to suit customer needs and business demands Genuine enthusiasm to work with your team to achieve collective goals in a timely way A keen interest in all things digital with a desire to keep up to date with up-and-coming technology news It's a bonus if you have but not essential Some financial services experience Knowledge of banking products Working knowledge of Microsoft Office applications Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 20 May 2024 GMT Daylight Time Applications close: 03 Jun 2024 GMT Daylight Time
Salary £32,000 - £35,000 (depending on qualifications), plus uncapped commission and quarterly bonus We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica we are on a mission to change and revolutionise this industry. The way we do this is by our 3 pillars which form our brand DNA. Education, Personalisation, and Human Touch. Do you dream of being part of this industry changing movement? If so, we are looking for inspirational top talent to be part of something special. Do you want to be part of our tribe? . Keep reading! A Dermalogica Flagship Store Manager is at the true heart of where these results happenin our Business. Based on the shop floor with your team,you are responsible for encompassing our mission of empowering and educating all our customers to have their best skinpossible.You will demonstrate anexceptionallevel of customer serviceand combine thiswith a very personalised and educational approach to alltheconversationsyou will have.You will lead by example and show case your expert product knowledge and the passion to make a difference, your role is to inspire and lead your team and location to success. The responsibilities of the Store Manager . Could this be you? Business driver You will drive retail growth month on month through motivating and supporting the team, thinking outside the box with new inspiring event ideas & exceed all location targets & KPIs. You will drive events in store with both shopfloor based activity & masterclasses ensuring all events are fully booked. Team leaderand motivator You will be a role model and perform all services regularly to the highest standard. You will demonstrate strong communication skills, the ability to delegate tasks effectively, empathy, problem solving skills and the capability to inspire, drive and motivate your team. Mentor and Coaching You will take the time to regularly mentor & coach your team members, driving them to succeed. You will carry out monthly 1-2-1s with each of your team members and implement personal development plans for each of them to ensure that your team have the expertise to help them excel. Professionalism You follow the grooming standards to ensure that you are living and breathing Dermalogica every day. Do you have the below skills? You will have at least 3 years management experience, within a retail environment. You will be an outgoing, creative thinker whohas the ability tocreate theatre at the counter to really inspire and draw our customers to us. You will have a passion for skin health like no other brand has ever seen. You will use this passion to inspire others. What is in it for you? Private Health Care with Vitality and Medicash Life insurance with Legal and General which includes - Virtual GP with Health365, wellbeing and counselling and Financial Protection. A 5% pension contribution from the company as well as access to a pension's advisor. Your Birthday off work! 5 paid sick days per year £70 monthly product allocation Access to new product innovation before they hit the shelves so that you can experience the products first-hand 30% off other Unilever Prestige Brands such as Hourglass, Living Proof, Ren, Murad and Kate Somerville Access to Unilever Discounts, an online shopping website discounts on multiple high street brands The opportunity for growth and progression, we really invest in your personal development through our Learning and development platforms. Treats in the office such as our Free Ice Cream Fridge and regular complimentary skin treatments Please note that candidates must have finished their NVQ 3 or 4 Beauty Therapy qualification, or equivalent at the time of application and must be able to provide a certificate at interview. At Dermalogica, we are committed to achieving success and fostering respect through excellent education, innovative products, and outstanding human connection. We actively promote equal opportunities, reject discrimination, and value diverse perspectives. Join us in creating a workplace that reflects our dedication to excellence and innovation, where everyone, regardless of background, feels valued and empowered to contribute their unique talents. We welcome applicants from all walks of life to be part of our journey toward success and meaningful human connections. Do you hold your Level 3 in Beauty Therapy (Or Equivalent) including electrical facial modules? What are your salary expectations? Have you ever completed Dermalogica or IDI training previously, including college programmes? By checking this box, I agree to allow Dermalogica to store and process my data for the purpose of considering my eligibility regarding my current application for employment. By checking this box, I agree to allow Dermalogica to retain my data for future opportunities for employment for up to 730 days after the conclusion of consideration of my current application for employment.
May 22, 2024
Full time
Salary £32,000 - £35,000 (depending on qualifications), plus uncapped commission and quarterly bonus We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica we are on a mission to change and revolutionise this industry. The way we do this is by our 3 pillars which form our brand DNA. Education, Personalisation, and Human Touch. Do you dream of being part of this industry changing movement? If so, we are looking for inspirational top talent to be part of something special. Do you want to be part of our tribe? . Keep reading! A Dermalogica Flagship Store Manager is at the true heart of where these results happenin our Business. Based on the shop floor with your team,you are responsible for encompassing our mission of empowering and educating all our customers to have their best skinpossible.You will demonstrate anexceptionallevel of customer serviceand combine thiswith a very personalised and educational approach to alltheconversationsyou will have.You will lead by example and show case your expert product knowledge and the passion to make a difference, your role is to inspire and lead your team and location to success. The responsibilities of the Store Manager . Could this be you? Business driver You will drive retail growth month on month through motivating and supporting the team, thinking outside the box with new inspiring event ideas & exceed all location targets & KPIs. You will drive events in store with both shopfloor based activity & masterclasses ensuring all events are fully booked. Team leaderand motivator You will be a role model and perform all services regularly to the highest standard. You will demonstrate strong communication skills, the ability to delegate tasks effectively, empathy, problem solving skills and the capability to inspire, drive and motivate your team. Mentor and Coaching You will take the time to regularly mentor & coach your team members, driving them to succeed. You will carry out monthly 1-2-1s with each of your team members and implement personal development plans for each of them to ensure that your team have the expertise to help them excel. Professionalism You follow the grooming standards to ensure that you are living and breathing Dermalogica every day. Do you have the below skills? You will have at least 3 years management experience, within a retail environment. You will be an outgoing, creative thinker whohas the ability tocreate theatre at the counter to really inspire and draw our customers to us. You will have a passion for skin health like no other brand has ever seen. You will use this passion to inspire others. What is in it for you? Private Health Care with Vitality and Medicash Life insurance with Legal and General which includes - Virtual GP with Health365, wellbeing and counselling and Financial Protection. A 5% pension contribution from the company as well as access to a pension's advisor. Your Birthday off work! 5 paid sick days per year £70 monthly product allocation Access to new product innovation before they hit the shelves so that you can experience the products first-hand 30% off other Unilever Prestige Brands such as Hourglass, Living Proof, Ren, Murad and Kate Somerville Access to Unilever Discounts, an online shopping website discounts on multiple high street brands The opportunity for growth and progression, we really invest in your personal development through our Learning and development platforms. Treats in the office such as our Free Ice Cream Fridge and regular complimentary skin treatments Please note that candidates must have finished their NVQ 3 or 4 Beauty Therapy qualification, or equivalent at the time of application and must be able to provide a certificate at interview. At Dermalogica, we are committed to achieving success and fostering respect through excellent education, innovative products, and outstanding human connection. We actively promote equal opportunities, reject discrimination, and value diverse perspectives. Join us in creating a workplace that reflects our dedication to excellence and innovation, where everyone, regardless of background, feels valued and empowered to contribute their unique talents. We welcome applicants from all walks of life to be part of our journey toward success and meaningful human connections. Do you hold your Level 3 in Beauty Therapy (Or Equivalent) including electrical facial modules? What are your salary expectations? Have you ever completed Dermalogica or IDI training previously, including college programmes? By checking this box, I agree to allow Dermalogica to store and process my data for the purpose of considering my eligibility regarding my current application for employment. By checking this box, I agree to allow Dermalogica to retain my data for future opportunities for employment for up to 730 days after the conclusion of consideration of my current application for employment.
Team Leader - 6 months Fixed-term Contract Who are Diligenta? Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. The Opportunity: Due to internal progression, we currently have several vacancies for Team Managers in the telephony and administration teams in the Phoenix Standard Life Account in Edinburgh. This role is responsible for coaching and developing our teams to continue to deliver excellent service to our customers. You will be accountable for the teams' delivery and success against Customer Operations goals and measures. You'll be: Leading, motivating and inspiring a team of Customer Operations Representatives to deliver exceptional service to our customers. Acting as the key channel for open and timely communication both in and out of the team. Raising, addressing, resolving and learning from both operational and performance issues within the team. Identifying key areas for individual and team development in line with business requirements. Creating team training & development plans and ensuring any local training needs are met. Performance management including 1 to 1s, coaching, training and development, always ensuring that our employees are managed in-line with our people policies and procedures. Engaging and working collaboratively to drive success for the wider business gain. Using analytic skills on the data available to make informed decisions and drive actions for success whilst looking for opportunities to improve the customer experience. You should apply if you: Have strong leadership skills and experience of coaching and development. Are able to see the bigger picture and to think wider than the immediate team. Are a strong self-developer who continually drives your own development. Previous experience within Financial Services would be advantageous however is not essential. The Perks We offer 25 days holiday (plus bank holidays) Eligibility for an annual discretionary bonus scheme A contributory company pension scheme Excellent employee wellbeing and assistance support programmes Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools. Access to our Confidential Helpline is available to be used by you and your family. Develop your career through a wider global organisation of the TCS family.
May 22, 2024
Team Leader - 6 months Fixed-term Contract Who are Diligenta? Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. The Opportunity: Due to internal progression, we currently have several vacancies for Team Managers in the telephony and administration teams in the Phoenix Standard Life Account in Edinburgh. This role is responsible for coaching and developing our teams to continue to deliver excellent service to our customers. You will be accountable for the teams' delivery and success against Customer Operations goals and measures. You'll be: Leading, motivating and inspiring a team of Customer Operations Representatives to deliver exceptional service to our customers. Acting as the key channel for open and timely communication both in and out of the team. Raising, addressing, resolving and learning from both operational and performance issues within the team. Identifying key areas for individual and team development in line with business requirements. Creating team training & development plans and ensuring any local training needs are met. Performance management including 1 to 1s, coaching, training and development, always ensuring that our employees are managed in-line with our people policies and procedures. Engaging and working collaboratively to drive success for the wider business gain. Using analytic skills on the data available to make informed decisions and drive actions for success whilst looking for opportunities to improve the customer experience. You should apply if you: Have strong leadership skills and experience of coaching and development. Are able to see the bigger picture and to think wider than the immediate team. Are a strong self-developer who continually drives your own development. Previous experience within Financial Services would be advantageous however is not essential. The Perks We offer 25 days holiday (plus bank holidays) Eligibility for an annual discretionary bonus scheme A contributory company pension scheme Excellent employee wellbeing and assistance support programmes Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools. Access to our Confidential Helpline is available to be used by you and your family. Develop your career through a wider global organisation of the TCS family.
Job Title: Interim Deputy Director of Estates and Facilities Location: Birmingham Salary: £61,198 to 64,914 per annum - SS11 Job Type: Fixed Term - 3 Months, Full-time. University College Birmingham works in partnership with the University of Warwick - Ranked eighth in the 2023 Guardian League Tables and 10th in the UK in the QS World University rankings 2023. The Role: Due to ongoing growth in the Estates and Facilities department an exciting opportunity has arisen to join University College Birmingham as an Interim Deputy Director of Estates . You will play a pivotal role in leading a department delivering facilities management and planned or reactive maintenance to the University campus for a fixed-term period of 3 months . Based in the heart of Birmingham, you will be joining a growing team looking after the ever-evolving campus. You will work closely with the Maintenance Manager and Facilities Manager to ensure the strategies and direction of the department are continually evolving to suit the needs of the University students and stakeholders. Key responsibilities for the role include: Assist in the leading of the estates and facilities department as Deputy Director, working collaboratively with the Director to ensure that staff are well managed, well lead, efficient and effective Setting direction for the Facilities services including scope, configuration and culture To be responsible for and support the Capital Projects manager with leading multidisciplinary teams Undertake rigorous cost management, for both Facilities and Maintenance works to meet financial, operational and other performance targets. Benefits: Generous allocation of annual leave 26 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including car, technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - TBC Interview Dates - TBC UCB is an equal opportunities employer. Please click APPLY to be redirected to our website to complete an application form. Candidates with the experience or relevant job titles of; Director of Estates and Facilities, Estates and Facilities Director, Estates Director, Facilities Director will also be considered for this role.
May 22, 2024
Full time
Job Title: Interim Deputy Director of Estates and Facilities Location: Birmingham Salary: £61,198 to 64,914 per annum - SS11 Job Type: Fixed Term - 3 Months, Full-time. University College Birmingham works in partnership with the University of Warwick - Ranked eighth in the 2023 Guardian League Tables and 10th in the UK in the QS World University rankings 2023. The Role: Due to ongoing growth in the Estates and Facilities department an exciting opportunity has arisen to join University College Birmingham as an Interim Deputy Director of Estates . You will play a pivotal role in leading a department delivering facilities management and planned or reactive maintenance to the University campus for a fixed-term period of 3 months . Based in the heart of Birmingham, you will be joining a growing team looking after the ever-evolving campus. You will work closely with the Maintenance Manager and Facilities Manager to ensure the strategies and direction of the department are continually evolving to suit the needs of the University students and stakeholders. Key responsibilities for the role include: Assist in the leading of the estates and facilities department as Deputy Director, working collaboratively with the Director to ensure that staff are well managed, well lead, efficient and effective Setting direction for the Facilities services including scope, configuration and culture To be responsible for and support the Capital Projects manager with leading multidisciplinary teams Undertake rigorous cost management, for both Facilities and Maintenance works to meet financial, operational and other performance targets. Benefits: Generous allocation of annual leave 26 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including car, technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - TBC Interview Dates - TBC UCB is an equal opportunities employer. Please click APPLY to be redirected to our website to complete an application form. Candidates with the experience or relevant job titles of; Director of Estates and Facilities, Estates and Facilities Director, Estates Director, Facilities Director will also be considered for this role.
Global asset management business seeks a European Head of Security Engineering and Architecture. The team is currently 14 people and it consists mainly of security engineers (with just a small security architecture sub team). The team is responsible for designing, implementing and maintaining security technologies across the organisation in the European region. The role will require you to manage the team and their workload across several different large scale projects. Current projects include an authentication project (AuthO) and a separate project to build a bespoke piece of software in React which will be rolled out globally across the organisation. The cloud estate is in AWS and the team is responsible for providing expert technical support and ensuring that the cloud environment is operating reliably. The successful candidate will have a background in Software Engineering and IT delivery before moving into Security and progressing into a senior role. You should have team management experience, and strong AWS skills. Ideally you will have worked in a banking or financial services firm previously, and will be used to working with both business and regulatory needs. Experience with authentication systems is beneficial. You should have vision, experience of managing senior stakeholders, and strong influencing, persuading and collaboration soft skills. Hybrid working (3 days in London office) available, base salary £150-180k + 30% bonus + excellent benefits. Apply for this job We seek individuals from a diverse talent pool and encourage applicants from underrepresented groups to apply to our vacancies. Our commitment to fair recruitment processes means that we welcome applicants from all backgrounds, regardless of their lived experience or personal characteristics. We also invite applicants who meet most of the listed requirements, even if not all, to apply. If you require any adjustments to the application process, please let us know. Barclay Simpson acts as an Employment Agency for permanent positions and an Employment Business for temporary/contract engagements. Sophie Spencer - Security Architecture and Engineering This financial services sector business is seeking to hire a Technology Testing Lead to cover a p View job & apply Business Continuity and Operational Resilience Senior Analyst Location: London Job type: Permanent Sector: Banking This International Bank has a unique opportunity for an experienced Business Continuity and Opera View job & apply Crisis Manager Location: London Job type: Permanent Sector: Commerce and Industry This world-renowned media organization has a unique opportunity for a highly experienced Crisis M View job & apply Location: London Salary: Up to £126k per year + package Job type: Contract Sector: Banking Senior IT Risk Manager required for a market-leading financial services firm. The role will be fo View job & apply Information Security Manager - FTC Location: Hybrid-WFH/London 3 days a week Job type: Contract Senior Information Security Manager required for a market-leading bank. The role will be focused View job & apply Information Security Analyst Location: Hybrid-WFH/City of London 2 days a week Job type: Contract Information Security Analyst required for market-leading financial services firm. The role be foc View job & apply Application Security Engineer Location: Remote Salary: £60,000 + up to 20% bonus Job type: Permanent FTSE listed financial services firm is seeking a Security Engineer to work with their team of dev View job & apply Location: Hybrid-WFH/City of London 2 days a week Job type: Contract Sector: Insurance IT Risk Analyst required for market leading financial services firm. The role will focus on the D View job & apply Operational Resilience Manager Location: London Job type: Permanent Sector: Commerce and Industry This world-renowned media organization has a unique opportunity for a highly experienced Operatio View job & apply Information Security Governance Lead Location: Hybrid - WFH/City of London 2 days a week Job type: Contract Information Security Governance Lead required for global financial services firm. The role will b Show details Accept all Strictly necessary Performance Targeting Strictly necessary Performance Targeting _gat_UA 1 1 minute This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It is a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. 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May 22, 2024
Full time
Global asset management business seeks a European Head of Security Engineering and Architecture. The team is currently 14 people and it consists mainly of security engineers (with just a small security architecture sub team). The team is responsible for designing, implementing and maintaining security technologies across the organisation in the European region. The role will require you to manage the team and their workload across several different large scale projects. Current projects include an authentication project (AuthO) and a separate project to build a bespoke piece of software in React which will be rolled out globally across the organisation. The cloud estate is in AWS and the team is responsible for providing expert technical support and ensuring that the cloud environment is operating reliably. The successful candidate will have a background in Software Engineering and IT delivery before moving into Security and progressing into a senior role. You should have team management experience, and strong AWS skills. Ideally you will have worked in a banking or financial services firm previously, and will be used to working with both business and regulatory needs. Experience with authentication systems is beneficial. You should have vision, experience of managing senior stakeholders, and strong influencing, persuading and collaboration soft skills. Hybrid working (3 days in London office) available, base salary £150-180k + 30% bonus + excellent benefits. Apply for this job We seek individuals from a diverse talent pool and encourage applicants from underrepresented groups to apply to our vacancies. Our commitment to fair recruitment processes means that we welcome applicants from all backgrounds, regardless of their lived experience or personal characteristics. We also invite applicants who meet most of the listed requirements, even if not all, to apply. If you require any adjustments to the application process, please let us know. Barclay Simpson acts as an Employment Agency for permanent positions and an Employment Business for temporary/contract engagements. Sophie Spencer - Security Architecture and Engineering This financial services sector business is seeking to hire a Technology Testing Lead to cover a p View job & apply Business Continuity and Operational Resilience Senior Analyst Location: London Job type: Permanent Sector: Banking This International Bank has a unique opportunity for an experienced Business Continuity and Opera View job & apply Crisis Manager Location: London Job type: Permanent Sector: Commerce and Industry This world-renowned media organization has a unique opportunity for a highly experienced Crisis M View job & apply Location: London Salary: Up to £126k per year + package Job type: Contract Sector: Banking Senior IT Risk Manager required for a market-leading financial services firm. The role will be fo View job & apply Information Security Manager - FTC Location: Hybrid-WFH/London 3 days a week Job type: Contract Senior Information Security Manager required for a market-leading bank. The role will be focused View job & apply Information Security Analyst Location: Hybrid-WFH/City of London 2 days a week Job type: Contract Information Security Analyst required for market-leading financial services firm. The role be foc View job & apply Application Security Engineer Location: Remote Salary: £60,000 + up to 20% bonus Job type: Permanent FTSE listed financial services firm is seeking a Security Engineer to work with their team of dev View job & apply Location: Hybrid-WFH/City of London 2 days a week Job type: Contract Sector: Insurance IT Risk Analyst required for market leading financial services firm. The role will focus on the D View job & apply Operational Resilience Manager Location: London Job type: Permanent Sector: Commerce and Industry This world-renowned media organization has a unique opportunity for a highly experienced Operatio View job & apply Information Security Governance Lead Location: Hybrid - WFH/City of London 2 days a week Job type: Contract Information Security Governance Lead required for global financial services firm. The role will b Show details Accept all Strictly necessary Performance Targeting Strictly necessary Performance Targeting _gat_UA 1 1 minute This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It is a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. 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SLR's busy Land & Water team has an exciting opportunity for Geochemists at Principal level to join us. You will contribute a combination of project execution and delivery, and business development activities. The position can be flexible to office locations across the UK. SLR offer flexible, agile and hybrid working which enables staff to tailor hours worked around core hours, and our family friendly policies help balance the needs of professional and family life. About the role You will provide input to development of site investigations including sampling programmes, analytical suite, standard operating procedures etc. You will adept at developing and assessing output hydrochemical models and completing risk assessments. You will apply your knowledge and application of H&S tools including the production of risk assessments and supervising staff is essential. You will be able to work independently and within a team to deliver projects and help to develop new and existing business. You will act as a project manager, write proposals and manage client relationships. You will help to provide workload to others in the geochemistry team and will be expected to mentor and coach others. You may also be required to undertake independent peer reviews as part of, or sperate, from Due Diligence projects. You will keep abreast of technical innovation and work with the technical leader to bring this aspect to our team and our clients. Experience of relevant international and local (UK / EU) technical guidance in the mining, land quality and waste characterisation is an important aspect of the role. You will work alongside our Mine Water and Mine Waste Engineering team on a range of international mining projects as well as Waste Management and Land Quality teams on UK and EU projects. You will engage with SLR staff in disciplines including the Advisory, Environmental Management and Compliance, Engineering and Environmental Specialist Services Groups. The role will involve travel across the UK, Europe and internationally, and it is likely that you will advise or support other members of the team working abroad. About You You will have a relevant first degree and postgraduate geochemical or related qualification and be working toward or being registered as Chartered through an UK recognised organisation or equivalent overseas organisation. You will also be working towards or being registered as Qualified Person (Claire Code of Practise), Suitably Qualified Person (through NQMS) or Specialist in Land Condition (SiLC) or similar Demonstrating experience and technical competence as a geochemist and/or hydrochemist in the consulting environment you would have worked in relevant industries (including but not restricted to) the mining sector and waste management. Experience in land quality (Contaminated land) and groundwater chemistry would be beneficial. Proven knowledge and application of geochemical modelling using bespoke software and the use and interpretation of water quality modelling tools is beneficial. Proven project management skills using online tools and the ability to manage projects and staff financially is required. As a senior position you will be able to demonstrate business development capabilities associated with geochemistry and or hydrochemistry work. SLR has a thriving mentoring scheme and experience in mentoring technical staff would also be expected. Your position would also mean you will require experience of being the technical lead on a project with the ability to supply technology transfer to others in the Land and Water Team. Must have a full current driving licence valid in the UK and there will also be an opportunity to travel internationally with the role when opportunities require. About SLR SLR are global leaders in environmental and advisory solutions helping our clients achieve their sustainability goals. We are a consultancy with over 3400+ staff across 6 regions - including over 1200 staff across Europe. SLR's 'one team' culture is at the heart of our business; providing a collaborative and supportive environment for professional development. Along with competitive salaries, our staff enjoy a comprehensive benefits package including a company pension and healthcare offering, travel and life insurance, critical illness cover and a structured career framework with regular reviews offering outstanding opportunities for progression. Alongside 25 day's annual leave. The geochemistry team undertake a wide variety of work and have produced innovative solutions to complex problems, many of which have been published in the scientific community. Fields where our skills sets are a differentiator include mining, waste management and contaminated land studies. Diversity, Equity, and Inclusion at SLR We are committed to being an equal opportunities employer, and our expectations go beyond purely complying with legislation. Through our Regional DE&I Committees, Global Council and Employee Networks, we foster an inclusive environment where all individuals regardless of their background can thrive. We welcome applications from all individuals, regardless of their background, including those from groups that are currently underrepresented at SLR, such as: LGBTQ+ people, ethic minority groups, women, and individuals with visible or invisible disabilities, including those who are neurodivergent. For more information on our commitment to DE&I, and the great work we are doing, please click here: and scroll to the bottom of the page. To apply If you are interested in this opportunity, we'd love to hear from you, so click apply or you can submit your application at: Should you require any special adjustments throughout the recruitment process with us, please let us know. As a Disability Confident Committed employer, we seek to ensure all applicants have equitable support when applying to SLR.
May 22, 2024
Full time
SLR's busy Land & Water team has an exciting opportunity for Geochemists at Principal level to join us. You will contribute a combination of project execution and delivery, and business development activities. The position can be flexible to office locations across the UK. SLR offer flexible, agile and hybrid working which enables staff to tailor hours worked around core hours, and our family friendly policies help balance the needs of professional and family life. About the role You will provide input to development of site investigations including sampling programmes, analytical suite, standard operating procedures etc. You will adept at developing and assessing output hydrochemical models and completing risk assessments. You will apply your knowledge and application of H&S tools including the production of risk assessments and supervising staff is essential. You will be able to work independently and within a team to deliver projects and help to develop new and existing business. You will act as a project manager, write proposals and manage client relationships. You will help to provide workload to others in the geochemistry team and will be expected to mentor and coach others. You may also be required to undertake independent peer reviews as part of, or sperate, from Due Diligence projects. You will keep abreast of technical innovation and work with the technical leader to bring this aspect to our team and our clients. Experience of relevant international and local (UK / EU) technical guidance in the mining, land quality and waste characterisation is an important aspect of the role. You will work alongside our Mine Water and Mine Waste Engineering team on a range of international mining projects as well as Waste Management and Land Quality teams on UK and EU projects. You will engage with SLR staff in disciplines including the Advisory, Environmental Management and Compliance, Engineering and Environmental Specialist Services Groups. The role will involve travel across the UK, Europe and internationally, and it is likely that you will advise or support other members of the team working abroad. About You You will have a relevant first degree and postgraduate geochemical or related qualification and be working toward or being registered as Chartered through an UK recognised organisation or equivalent overseas organisation. You will also be working towards or being registered as Qualified Person (Claire Code of Practise), Suitably Qualified Person (through NQMS) or Specialist in Land Condition (SiLC) or similar Demonstrating experience and technical competence as a geochemist and/or hydrochemist in the consulting environment you would have worked in relevant industries (including but not restricted to) the mining sector and waste management. Experience in land quality (Contaminated land) and groundwater chemistry would be beneficial. Proven knowledge and application of geochemical modelling using bespoke software and the use and interpretation of water quality modelling tools is beneficial. Proven project management skills using online tools and the ability to manage projects and staff financially is required. As a senior position you will be able to demonstrate business development capabilities associated with geochemistry and or hydrochemistry work. SLR has a thriving mentoring scheme and experience in mentoring technical staff would also be expected. Your position would also mean you will require experience of being the technical lead on a project with the ability to supply technology transfer to others in the Land and Water Team. Must have a full current driving licence valid in the UK and there will also be an opportunity to travel internationally with the role when opportunities require. About SLR SLR are global leaders in environmental and advisory solutions helping our clients achieve their sustainability goals. We are a consultancy with over 3400+ staff across 6 regions - including over 1200 staff across Europe. SLR's 'one team' culture is at the heart of our business; providing a collaborative and supportive environment for professional development. Along with competitive salaries, our staff enjoy a comprehensive benefits package including a company pension and healthcare offering, travel and life insurance, critical illness cover and a structured career framework with regular reviews offering outstanding opportunities for progression. Alongside 25 day's annual leave. The geochemistry team undertake a wide variety of work and have produced innovative solutions to complex problems, many of which have been published in the scientific community. Fields where our skills sets are a differentiator include mining, waste management and contaminated land studies. Diversity, Equity, and Inclusion at SLR We are committed to being an equal opportunities employer, and our expectations go beyond purely complying with legislation. Through our Regional DE&I Committees, Global Council and Employee Networks, we foster an inclusive environment where all individuals regardless of their background can thrive. We welcome applications from all individuals, regardless of their background, including those from groups that are currently underrepresented at SLR, such as: LGBTQ+ people, ethic minority groups, women, and individuals with visible or invisible disabilities, including those who are neurodivergent. For more information on our commitment to DE&I, and the great work we are doing, please click here: and scroll to the bottom of the page. To apply If you are interested in this opportunity, we'd love to hear from you, so click apply or you can submit your application at: Should you require any special adjustments throughout the recruitment process with us, please let us know. As a Disability Confident Committed employer, we seek to ensure all applicants have equitable support when applying to SLR.
COMPANY OVERVIEW Kenton Black are delighted to be working with a reputable and established firm of chartered accountants and business advisors currently looking for a CORPORATE TAX Manager to join their specialist tax department. They are an independent firm based in central Manchester. They also have an additional office specialising in Financial Planning and Payroll Services Outsourcing as well as click apply for full job details
May 22, 2024
Full time
COMPANY OVERVIEW Kenton Black are delighted to be working with a reputable and established firm of chartered accountants and business advisors currently looking for a CORPORATE TAX Manager to join their specialist tax department. They are an independent firm based in central Manchester. They also have an additional office specialising in Financial Planning and Payroll Services Outsourcing as well as click apply for full job details
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with: Qualified ACA/ACCA/ICAS Qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task ati hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 22, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with: Qualified ACA/ACCA/ICAS Qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task ati hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
About the Role Would you like to join the largest Health and fitness operator in Europe, working with a passionate driven team with the will to win? At David Lloyd we are enjoying a sustained period of growth which will see us open amazing new clubs in the UK and Europe. Our Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day to day health & safety and compliance regulations are adhered to for everyone in the club. So, what do you get from us? As part of our management team, you will eligible to participate in the David Lloyd Club management bonus scheme and also enjoy a great range of benefits including: 33 days holiday (including Bank Holidays) Free Club Membership for you and your family Discounts on our products such as Swimming / Tennis Lessons and Personal Training. Unlimited 50% discount on food and drinks Learning and Development Opportunities. Wagestream App allowing you to be paid on demand Benefits Suite What do we need from you? Experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility). Experience leading a variety of functions with variable challenges and goals, or across variable depts. - desirable. Experience of financial planning and management. Passionate about customer service. How will I be measured? Delivering individual personal objectives set by the GM. Observing you and your team's delivering fantastic service and engagement with members. Observing you and your team's speed and efficiency in reacting to incidents, issues or complaints. Key KPI's to include % of Frozen members, Usage % Penetration of monthly members, Customer Satisfaction, In-club income per member and EBITDARR. Achievement of cost control and budgets. Compliance to the DL Clubs ways of working and Children's Safety Guide for all products and services. Monthly club visits from Regional Manager and/or any other Club Support visitors. Up for the challenge? We would love to hear from you! You bring the passion. We bring the purpose. We're more than a Club. We're a community. Be a part of it.
May 22, 2024
Full time
About the Role Would you like to join the largest Health and fitness operator in Europe, working with a passionate driven team with the will to win? At David Lloyd we are enjoying a sustained period of growth which will see us open amazing new clubs in the UK and Europe. Our Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day to day health & safety and compliance regulations are adhered to for everyone in the club. So, what do you get from us? As part of our management team, you will eligible to participate in the David Lloyd Club management bonus scheme and also enjoy a great range of benefits including: 33 days holiday (including Bank Holidays) Free Club Membership for you and your family Discounts on our products such as Swimming / Tennis Lessons and Personal Training. Unlimited 50% discount on food and drinks Learning and Development Opportunities. Wagestream App allowing you to be paid on demand Benefits Suite What do we need from you? Experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility). Experience leading a variety of functions with variable challenges and goals, or across variable depts. - desirable. Experience of financial planning and management. Passionate about customer service. How will I be measured? Delivering individual personal objectives set by the GM. Observing you and your team's delivering fantastic service and engagement with members. Observing you and your team's speed and efficiency in reacting to incidents, issues or complaints. Key KPI's to include % of Frozen members, Usage % Penetration of monthly members, Customer Satisfaction, In-club income per member and EBITDARR. Achievement of cost control and budgets. Compliance to the DL Clubs ways of working and Children's Safety Guide for all products and services. Monthly club visits from Regional Manager and/or any other Club Support visitors. Up for the challenge? We would love to hear from you! You bring the passion. We bring the purpose. We're more than a Club. We're a community. Be a part of it.
Connect2Luton are excited to recruit a Housing Benefit and Council Tax Reduction Officer on behalf of Luton Borough council. Purpose of position: To undertake the effective, economic administration, determination and payment of all financial assessments for the Council in accordance with legislation, local policies, strategies and good practice. To ensure provision of an effective service to maximise benefits to service users and ensure income maximisation for the authority. Principal Responsibilities: Process all types of financial assessment applications and change of circumstances using the council's computer systems in line with written procedures and make decisions on the recovery of over payments Undertaking any duties as required of a Housing Benefit and Council Tax Reduction Manager. The majority of the claims being Housing Benefit and associated Council Tax Reduction When required set up and maintain up to date record of liability for Council Tax to ensure the maximum collection of revenue is achieved. Undertaking any duties as required of a Council Tax Officer Ensure results of benefit claims and applications are followed up to ensure the customer receives their full entitlement and/or revised charges Ensure accurate input of financial information onto integrated computer systems and checking output ensuring all special circumstances and statistical requirements are met. Assist with testing of system upgrades and changes to ensure correct application of financial assessment rules within the system and ensure accurate assessment calculations To assess, set up and maintain financial information on integrated computer systems in line with fixed deadlines. Ensuring assessments comply with laid down legislation and policy Ensure that the correct evidence & information is obtained in accordance with the standards required by local procedures and good practice. Prepare written communications to the customer and other agencies to obtain information, notify charges and in response to enquiries Liaise with visiting officers to resolve queries, share information and cross-check customer data to ensure a robust and cohesive service and ensure accurate records are maintained Be aware of, understand and interpret legislation in relation to all financial assessments, welfare benefits. Keep up to date with changes in all relevant legislation and practice in the field. Attend any necessary meetings as required Deal with enquiries from customers and other internal and external callers in connection with all financial assessments and related issues over the phone, in writing and face to face. Signpost customers to Council Departments, Voluntary Organisations and Partners to ensure holistic service provision, and identify and refer any safeguarding concerns to the safeguarding team Plan and prioritise workload to ensure completion within time tabled deadlines for payment runs and to meet the changing needs of the service and any other tasks commensurate with the grade To undertake such other duties required from time to time and are commensurate with this position Skills and Experiences: Demonstrable experience within a financial assessment office environment working with computerised and manual administration systems and procedures Able to communicate clearly and precisely with customers colleagues and other professionals demonstrating effective customer care skills, negotiation skills and communicating face to face, by telephone and in written correspondence Demonstrable numeracy skills - able to add, subtract, multiply, divide and calculate percentages Able to work effectively as an individual and as a member of a team Able to closely follow prescriptive procedures and regulations, utilising data and information to make correct decisions and take actions Able to plan and organise own workloads with minimum supervision to meet deadlines and targets Able to effectively use computerised word processing and spreadsheet and database applications, e.g. MS Word and MS Excel Some knowledge and of equality principles and how they can be applied within the work place and with applicants requesting financial assistance Demonstrable knowledge and understanding of effective customer care Demonstrable knowledge of Welfare Benefits , Local Taxation, Council Tax and Housing Benefit About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton, part of Luton Borough Council & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.
May 22, 2024
Contractor
Connect2Luton are excited to recruit a Housing Benefit and Council Tax Reduction Officer on behalf of Luton Borough council. Purpose of position: To undertake the effective, economic administration, determination and payment of all financial assessments for the Council in accordance with legislation, local policies, strategies and good practice. To ensure provision of an effective service to maximise benefits to service users and ensure income maximisation for the authority. Principal Responsibilities: Process all types of financial assessment applications and change of circumstances using the council's computer systems in line with written procedures and make decisions on the recovery of over payments Undertaking any duties as required of a Housing Benefit and Council Tax Reduction Manager. The majority of the claims being Housing Benefit and associated Council Tax Reduction When required set up and maintain up to date record of liability for Council Tax to ensure the maximum collection of revenue is achieved. Undertaking any duties as required of a Council Tax Officer Ensure results of benefit claims and applications are followed up to ensure the customer receives their full entitlement and/or revised charges Ensure accurate input of financial information onto integrated computer systems and checking output ensuring all special circumstances and statistical requirements are met. Assist with testing of system upgrades and changes to ensure correct application of financial assessment rules within the system and ensure accurate assessment calculations To assess, set up and maintain financial information on integrated computer systems in line with fixed deadlines. Ensuring assessments comply with laid down legislation and policy Ensure that the correct evidence & information is obtained in accordance with the standards required by local procedures and good practice. Prepare written communications to the customer and other agencies to obtain information, notify charges and in response to enquiries Liaise with visiting officers to resolve queries, share information and cross-check customer data to ensure a robust and cohesive service and ensure accurate records are maintained Be aware of, understand and interpret legislation in relation to all financial assessments, welfare benefits. Keep up to date with changes in all relevant legislation and practice in the field. Attend any necessary meetings as required Deal with enquiries from customers and other internal and external callers in connection with all financial assessments and related issues over the phone, in writing and face to face. Signpost customers to Council Departments, Voluntary Organisations and Partners to ensure holistic service provision, and identify and refer any safeguarding concerns to the safeguarding team Plan and prioritise workload to ensure completion within time tabled deadlines for payment runs and to meet the changing needs of the service and any other tasks commensurate with the grade To undertake such other duties required from time to time and are commensurate with this position Skills and Experiences: Demonstrable experience within a financial assessment office environment working with computerised and manual administration systems and procedures Able to communicate clearly and precisely with customers colleagues and other professionals demonstrating effective customer care skills, negotiation skills and communicating face to face, by telephone and in written correspondence Demonstrable numeracy skills - able to add, subtract, multiply, divide and calculate percentages Able to work effectively as an individual and as a member of a team Able to closely follow prescriptive procedures and regulations, utilising data and information to make correct decisions and take actions Able to plan and organise own workloads with minimum supervision to meet deadlines and targets Able to effectively use computerised word processing and spreadsheet and database applications, e.g. MS Word and MS Excel Some knowledge and of equality principles and how they can be applied within the work place and with applicants requesting financial assistance Demonstrable knowledge and understanding of effective customer care Demonstrable knowledge of Welfare Benefits , Local Taxation, Council Tax and Housing Benefit About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton, part of Luton Borough Council & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.
Business Unit / Team: Stores Network Salary range: £22,000 - £27,600 per annum DOE + red-hot benefits Contract Type: 12 Month FTC Live up to your potential Our Customer Consultants are the face and voice of Virgin Money and have fun whilst having a crucial role to play, delivering a heartfelt service to our customers daily. Our fabulous Peterhead store has an opportunity in their team for you to join in and think big so if you have a genuine passion for helping others both face to face and over the phone, and you are ready to make customers Happier About Money, then this opportunity could be what you're looking for! What you'll be doing Welcoming our lovely customers to the Store Helping our customers use digital services, educating them to understand the great benefits digital brings and guiding them through the process Resolving any queries customers may have with their banking Having great conversations to understand customer needs and desires then using your knowledge of our products and services to find the best solution Working with awesome colleagues across our Stores and Digital Experience Centre so customers always have the right person to speak to when they need expert advice either in person or by telephone You'll be an ambassador for Virgin Money, living life to the fullest by showcasing the amazing work we do and spreading the word through events both in store and in the local community We need you to have Some experience or a passion for wanting to work within a customer service environment and a desire to deliver a brilliant service to customers Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers Great communication skills with a natural ability to engage and build rapport with lots of different personalities A flexible and positive working approach to suit customer needs and business demands Genuine enthusiasm to work with your team to achieve collective goals in a timely way A keen interest in all things digital with a desire to keep up to date with up-and-coming technology news It's a bonus if you have but not essential Some financial services experience Knowledge of banking products Working knowledge of Microsoft Office applications Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 20 May 2024 GMT Daylight Time Applications close: 03 Jun 2024 GMT Daylight Time
May 22, 2024
Contractor
Business Unit / Team: Stores Network Salary range: £22,000 - £27,600 per annum DOE + red-hot benefits Contract Type: 12 Month FTC Live up to your potential Our Customer Consultants are the face and voice of Virgin Money and have fun whilst having a crucial role to play, delivering a heartfelt service to our customers daily. Our fabulous Peterhead store has an opportunity in their team for you to join in and think big so if you have a genuine passion for helping others both face to face and over the phone, and you are ready to make customers Happier About Money, then this opportunity could be what you're looking for! What you'll be doing Welcoming our lovely customers to the Store Helping our customers use digital services, educating them to understand the great benefits digital brings and guiding them through the process Resolving any queries customers may have with their banking Having great conversations to understand customer needs and desires then using your knowledge of our products and services to find the best solution Working with awesome colleagues across our Stores and Digital Experience Centre so customers always have the right person to speak to when they need expert advice either in person or by telephone You'll be an ambassador for Virgin Money, living life to the fullest by showcasing the amazing work we do and spreading the word through events both in store and in the local community We need you to have Some experience or a passion for wanting to work within a customer service environment and a desire to deliver a brilliant service to customers Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers Great communication skills with a natural ability to engage and build rapport with lots of different personalities A flexible and positive working approach to suit customer needs and business demands Genuine enthusiasm to work with your team to achieve collective goals in a timely way A keen interest in all things digital with a desire to keep up to date with up-and-coming technology news It's a bonus if you have but not essential Some financial services experience Knowledge of banking products Working knowledge of Microsoft Office applications Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 20 May 2024 GMT Daylight Time Applications close: 03 Jun 2024 GMT Daylight Time
Job Title: Project Accountant Location: Portsmouth, we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: £38,000 + depending on skills and experience What you'll be doing: Deliver an independent review of the cost and performance of the project or group of projects area, providing sound financial support and advice, processes to ensure that robust, relevant and adequate financial controls are in place Deliver value-adding, robust financial service to the project team Deliver accurate and consistent project reporting information to meet the needs of the project team and finance management Monitor financial performance, providing independent and robust financial challenge Initiate continual review & improvement of processes and procedures to ensure that the financial control requirements of the business are met Maintain strong working relationships and provide help with internal and external customer Provide financial support to resolve highly complex project issues Coaching non-finance employees on related matters Your skills and experiences: Project accounting experience Finance Governance requirements including financial control framework Desirable: Knowledge of MoD Accounting/Contracting requirements Project Lifecycle Management (LCM) Process Business Systems experience (SAP/BPC) Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive The Project Accountant team: In the team there are 5 other project accountants supporting various contracts within Maritime services. This role entails finance support to the engineering area working mainly on the FMSP contract and Type 26 support programme. It involves simultaneous work across these two distinct contacts. You will be reporting into the Project Accounting Finance manager who will support you in developing in the role and within the business. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
May 22, 2024
Full time
Job Title: Project Accountant Location: Portsmouth, we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: £38,000 + depending on skills and experience What you'll be doing: Deliver an independent review of the cost and performance of the project or group of projects area, providing sound financial support and advice, processes to ensure that robust, relevant and adequate financial controls are in place Deliver value-adding, robust financial service to the project team Deliver accurate and consistent project reporting information to meet the needs of the project team and finance management Monitor financial performance, providing independent and robust financial challenge Initiate continual review & improvement of processes and procedures to ensure that the financial control requirements of the business are met Maintain strong working relationships and provide help with internal and external customer Provide financial support to resolve highly complex project issues Coaching non-finance employees on related matters Your skills and experiences: Project accounting experience Finance Governance requirements including financial control framework Desirable: Knowledge of MoD Accounting/Contracting requirements Project Lifecycle Management (LCM) Process Business Systems experience (SAP/BPC) Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive The Project Accountant team: In the team there are 5 other project accountants supporting various contracts within Maritime services. This role entails finance support to the engineering area working mainly on the FMSP contract and Type 26 support programme. It involves simultaneous work across these two distinct contacts. You will be reporting into the Project Accounting Finance manager who will support you in developing in the role and within the business. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
We are looking for a Lead D igital Analy st to join Acorn Insurance who is passionate about using data and commercial insight to optimize customer journeys and improve conversion , engagement and retention. As the Lead Digital Analyst you will be responsible for using various data sets and analytics tools to derive strategic insights and propose improvements to accelerate our growth across digital channels. You need to have a passion for proactively identi fying problems and opportunities and work closely with Operations, Pricing and Product to s olv e these problems. Ideally, the successful applicant will have pre vi ous expe rience in regulated industries. Job title: Lead Digital Analyst Location: Liverpool City Centre on a hybrid basis Working hours: 37.5 hours per week, Monday to Friday, 9am-5:30pm What you will be doing: Merge and use different types of data to analyze product performance, acquisition channels and custom er journeys ; proactively i dentif y opportunities for improvement and work across the business to put measures in place. Regularly measure the performance of our purchase and self-service journeys to uncover new growth or efficiency opportunities ; drive a culture of execution, ensuring that recommendations are acted on. Connect multiple data sources in Looker or a similar tool to create a compelling view of key metrics Optimize landing pages, user experience and conversion funnels using A/B tests or by proposing direct changes informed by data. Creat e reports to regularly communicate insights to stakeholders and inform decision-making. C ollaborat e with Product Managers and other stakeholders to d efine data and analytics needs for existing and upcoming features and products Success will be measured by the impact you r analysis and insight will have on retaining existing customers or onboarding new ones. What we are looking for: Strong experience turning data into insights to improv e conversion, engagement and retention. H ands-on experience merging and analyzing different types of data (sales, behavioral, web analytics etc . ) to understand and visualize customer behavior and product performance Data visualization experience, ideally Looker and Power BI - ability to create clear dashboards that help strategy and tactics Proctive problem solving skills and a keen eye for detail Excellent understanding of digital journeys with experience in optimizing and defining metrics to measure these journeys Strong SQL skills and ability to merge web analytics and transactional data for richer insights in Looker. Strong focus on conversion and growth for B2C products or services Excellent communication skills and an ability create strong partnerships across the busines s background in regulated industries, payments, fintech, or insurance About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching in-house you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Generous Company Pension Scheme A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP) A wide network of mental health first aiders. Our very own reward and discount platform "Your tomorrow" Fresh fruit Deliveries twice a week £250 Refer a friend bonus Cycle to work scheme Free eye test vouchers and a contribution towards the frames Regular Employment Engagement including ongoing competitions with fantastic prizes All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
May 22, 2024
Full time
We are looking for a Lead D igital Analy st to join Acorn Insurance who is passionate about using data and commercial insight to optimize customer journeys and improve conversion , engagement and retention. As the Lead Digital Analyst you will be responsible for using various data sets and analytics tools to derive strategic insights and propose improvements to accelerate our growth across digital channels. You need to have a passion for proactively identi fying problems and opportunities and work closely with Operations, Pricing and Product to s olv e these problems. Ideally, the successful applicant will have pre vi ous expe rience in regulated industries. Job title: Lead Digital Analyst Location: Liverpool City Centre on a hybrid basis Working hours: 37.5 hours per week, Monday to Friday, 9am-5:30pm What you will be doing: Merge and use different types of data to analyze product performance, acquisition channels and custom er journeys ; proactively i dentif y opportunities for improvement and work across the business to put measures in place. Regularly measure the performance of our purchase and self-service journeys to uncover new growth or efficiency opportunities ; drive a culture of execution, ensuring that recommendations are acted on. Connect multiple data sources in Looker or a similar tool to create a compelling view of key metrics Optimize landing pages, user experience and conversion funnels using A/B tests or by proposing direct changes informed by data. Creat e reports to regularly communicate insights to stakeholders and inform decision-making. C ollaborat e with Product Managers and other stakeholders to d efine data and analytics needs for existing and upcoming features and products Success will be measured by the impact you r analysis and insight will have on retaining existing customers or onboarding new ones. What we are looking for: Strong experience turning data into insights to improv e conversion, engagement and retention. H ands-on experience merging and analyzing different types of data (sales, behavioral, web analytics etc . ) to understand and visualize customer behavior and product performance Data visualization experience, ideally Looker and Power BI - ability to create clear dashboards that help strategy and tactics Proctive problem solving skills and a keen eye for detail Excellent understanding of digital journeys with experience in optimizing and defining metrics to measure these journeys Strong SQL skills and ability to merge web analytics and transactional data for richer insights in Looker. Strong focus on conversion and growth for B2C products or services Excellent communication skills and an ability create strong partnerships across the busines s background in regulated industries, payments, fintech, or insurance About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching in-house you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Generous Company Pension Scheme A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP) A wide network of mental health first aiders. Our very own reward and discount platform "Your tomorrow" Fresh fruit Deliveries twice a week £250 Refer a friend bonus Cycle to work scheme Free eye test vouchers and a contribution towards the frames Regular Employment Engagement including ongoing competitions with fantastic prizes All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.