Retail Customer Assistant Queen Margaret Hospital, Dunfermline Part-time / Permanent Overview Royal Voluntary Service hospital cafés, shops and trolleys are part of the fabric of the NHS and a real asset in their own right. Staffed by employees and volunteers, we provide an outstanding range of beverages and healthy food choices. Our customers love the fact that the money they spend with us pays for volunteer action in hospitals and the community. The Role Working alongside a friendly team, you will support in the day-to-day running of our busy café at Queen Margaret Hospital, Dunfermline.In this role, you will be responsible for:- Providing friendly, helpful and efficient service at all times- Welcoming customers, informing them about specials or new products, answering questions and accepting orders and payments- Preparing hot and cold drinks- Serving freshly made food such as cake, sandwiches and pastries- Operating the till and cashing up- Receive deliveries- Maintaining a high level of cleanliness complying with Health and Safety and food hygiene standards and ensuring all areas of the site remain tidy- Ensuring that all stock and displays are replenished regularly and ordering supplies if required Working Hours There are two permanent, part-time roles available, working 20 hours per week, Monday to Friday with some flexibility to cover absence and holidays. What you'll need Your ability to communicate with a variety of people in a friendly and cheerful way will make a real difference to someone's day. The key is to adapt your approach to each person to ensure their needs are met.- Previous experience in a retail or cafe environment would be an advantage but training will be given - just make sure you have a positive attitude and can-do mindset along with a willingness to work and we'll teach you the rest- The ability to deliver excellent customer service- Familiarity with email and internet is required- A flexible approach towards working hours- Enjoying working within a passionate team as well as working on your own on occasions- Knowledge of EPOS systems would be advantageous What you get in return We're proud to be in the top 25 not-for-profit organisations to work for in the UK, based on ratings from Indeed. As a valued employee at Royal Voluntary Service, you will benefit from:- Salary of £11.72 per hour- 26 days' holiday (pro rata) plus paid statutory Bank Holidays (pro rata)- Ten weeks' company sick pay following successful completion of probation- A great pension scheme- 2 x Salary Death in Service Benefit, subject to qualification- Enhanced Family Leave schemes- An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online- A 24-hour doctor line, financial support with dental/optical and other therapies- A free and confidential employee assistance programme with up to six face-to-face counselling sessions included- Extensive online and on the job training to ensure you will succeed in your role- Opportunities to discuss flexible working- Opportunities to develop new skills and progress your career- The chance to make a positive, lasting impact that changes lives, communities and societyRoyal Voluntary Service is committed to building inclusive and diverse teams across the charity. To find out more about our commitment to EDI, visit our website. How to apply Please select the apply button shown to be taken through to the application process. You will need to answer some screening questions as well as uploading your CV. You will be contacted by a member of the team once your application has been reviewed.Here at Royal Voluntary Service, we're committed to equality, diversity and inclusion. We want to be a charity that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.Join Royal Voluntary Service and together we can change lives, change communities and change society. Dates to bear in mind The closing date for this role is 4th June 2024. However, we reserve the right to close this vacancy early should sufficient applications be received.This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.Other organisations may call this role Retail Assistant, Shop Assistant, Café Assistant, Store Assistant, Retail Sales Assistant, or Customer Service Assistant.
May 15, 2024
Full time
Retail Customer Assistant Queen Margaret Hospital, Dunfermline Part-time / Permanent Overview Royal Voluntary Service hospital cafés, shops and trolleys are part of the fabric of the NHS and a real asset in their own right. Staffed by employees and volunteers, we provide an outstanding range of beverages and healthy food choices. Our customers love the fact that the money they spend with us pays for volunteer action in hospitals and the community. The Role Working alongside a friendly team, you will support in the day-to-day running of our busy café at Queen Margaret Hospital, Dunfermline.In this role, you will be responsible for:- Providing friendly, helpful and efficient service at all times- Welcoming customers, informing them about specials or new products, answering questions and accepting orders and payments- Preparing hot and cold drinks- Serving freshly made food such as cake, sandwiches and pastries- Operating the till and cashing up- Receive deliveries- Maintaining a high level of cleanliness complying with Health and Safety and food hygiene standards and ensuring all areas of the site remain tidy- Ensuring that all stock and displays are replenished regularly and ordering supplies if required Working Hours There are two permanent, part-time roles available, working 20 hours per week, Monday to Friday with some flexibility to cover absence and holidays. What you'll need Your ability to communicate with a variety of people in a friendly and cheerful way will make a real difference to someone's day. The key is to adapt your approach to each person to ensure their needs are met.- Previous experience in a retail or cafe environment would be an advantage but training will be given - just make sure you have a positive attitude and can-do mindset along with a willingness to work and we'll teach you the rest- The ability to deliver excellent customer service- Familiarity with email and internet is required- A flexible approach towards working hours- Enjoying working within a passionate team as well as working on your own on occasions- Knowledge of EPOS systems would be advantageous What you get in return We're proud to be in the top 25 not-for-profit organisations to work for in the UK, based on ratings from Indeed. As a valued employee at Royal Voluntary Service, you will benefit from:- Salary of £11.72 per hour- 26 days' holiday (pro rata) plus paid statutory Bank Holidays (pro rata)- Ten weeks' company sick pay following successful completion of probation- A great pension scheme- 2 x Salary Death in Service Benefit, subject to qualification- Enhanced Family Leave schemes- An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online- A 24-hour doctor line, financial support with dental/optical and other therapies- A free and confidential employee assistance programme with up to six face-to-face counselling sessions included- Extensive online and on the job training to ensure you will succeed in your role- Opportunities to discuss flexible working- Opportunities to develop new skills and progress your career- The chance to make a positive, lasting impact that changes lives, communities and societyRoyal Voluntary Service is committed to building inclusive and diverse teams across the charity. To find out more about our commitment to EDI, visit our website. How to apply Please select the apply button shown to be taken through to the application process. You will need to answer some screening questions as well as uploading your CV. You will be contacted by a member of the team once your application has been reviewed.Here at Royal Voluntary Service, we're committed to equality, diversity and inclusion. We want to be a charity that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.Join Royal Voluntary Service and together we can change lives, change communities and change society. Dates to bear in mind The closing date for this role is 4th June 2024. However, we reserve the right to close this vacancy early should sufficient applications be received.This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.Other organisations may call this role Retail Assistant, Shop Assistant, Café Assistant, Store Assistant, Retail Sales Assistant, or Customer Service Assistant.
Are you looking for consistent revenue, competitive pay and an industry leading fuel program? AND earn over $611,000 a year? Limited positions - APPLY NOW! Drive with Day & Ross for: • Regional Lanes (Dartmouth to Edmundston return) • Consistent miles • Paid Hooks and Unhooks • Paid for ALL customer pickups and deliveries • Paid wait time at customer locations (for 1+ hours). • Volume pricing for fuel • Low insurance cost • A driver-friendly environment Like any good partnership, we'll have your back while you're on the road! Our support team, everyone from dispatch to maintenance, are dedicated to helping you succeed. And your time off the road is equally important to us. We plan our routes to make sure our Owner Operators can enjoy reliable home time. Drive for Day & Ross and we'll provide: • Spousal and dependent healthcare (eligible immediately) • $500 Broker Referral Program • Moose bumper purchase program • Dedicated Broker Service or Broker Health Representative • Pet policy • Paid tolls • Motor Vehicle Inspection (MVI) reimbursement • Advantage 1 - special pricing for parts and maintenance Day & Ross has been recognized as one of Canada's Best Managed Companies, and a Top Company for Women to Work for in Transportation. Beginning with a single truckload of potatoes in the 1950s, we have over 8,000 employees, truck drivers, and owner operators on our team. Are you ready to JOIN US? Fill out an application or call us at , and let's GET STARTED! Please note that the successful candidate will be asked to provide reference and criminal background checks prior to employment. Only those candidates selected for an interview will be contacted. As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to applySalary: . Date posted: 05/10/2024
May 15, 2024
Full time
Are you looking for consistent revenue, competitive pay and an industry leading fuel program? AND earn over $611,000 a year? Limited positions - APPLY NOW! Drive with Day & Ross for: • Regional Lanes (Dartmouth to Edmundston return) • Consistent miles • Paid Hooks and Unhooks • Paid for ALL customer pickups and deliveries • Paid wait time at customer locations (for 1+ hours). • Volume pricing for fuel • Low insurance cost • A driver-friendly environment Like any good partnership, we'll have your back while you're on the road! Our support team, everyone from dispatch to maintenance, are dedicated to helping you succeed. And your time off the road is equally important to us. We plan our routes to make sure our Owner Operators can enjoy reliable home time. Drive for Day & Ross and we'll provide: • Spousal and dependent healthcare (eligible immediately) • $500 Broker Referral Program • Moose bumper purchase program • Dedicated Broker Service or Broker Health Representative • Pet policy • Paid tolls • Motor Vehicle Inspection (MVI) reimbursement • Advantage 1 - special pricing for parts and maintenance Day & Ross has been recognized as one of Canada's Best Managed Companies, and a Top Company for Women to Work for in Transportation. Beginning with a single truckload of potatoes in the 1950s, we have over 8,000 employees, truck drivers, and owner operators on our team. Are you ready to JOIN US? Fill out an application or call us at , and let's GET STARTED! Please note that the successful candidate will be asked to provide reference and criminal background checks prior to employment. Only those candidates selected for an interview will be contacted. As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to applySalary: . Date posted: 05/10/2024
Sales Representatives- No Experience Required Looking for a Sales or Customer Service Assistant job roles but don't have enough experience Do you currently work in retail or hospitality and are fed up of a lack of progression and limited earning If you are bored of having a job and want a career, then this is the opportunity for you! Our London based client has entry level sales roles suitable for those with and without experience. We help to develop your skill base with one to one sales guidance provided from day one and throughout your career. This role is perfect for people that are looking to gain skills and experience within the sales, marketing and customer service industries or job seekers looking for a more challenging career with opportunities to advance. The Candidate Must Have: Self-motivation Good communication skills (verbal and written) A great personality (friendly outgoing personality) Confidence A willingness to develop Enthusiasm The Role Represent their clients in various face-to-face campaigns Provide customers with genuine sales advice and customer service National and international travel opportunities Excellent added incentives Recognition for hard work A fantastic opportunity for people who work as retail assistants, shop assistants and anyone currently in the sales industry to boost earning potential as commission-based earnings initially could average between £21k-£30k per annum! Subject to commission in place. The role will require you to be over the age of 18 and work in residential campaigns, for full-time equivalent hours, in the London area. This opportunity is offered on a self-employed basis so all earnings are commission only, therefore you are in full control of your earning potential while getting the recognition and financial benefits you deserve. Click 'APPLY' button and please follow the online application process and a member of our client's recruitment team will be in contact with you if they wish to take things further. Candidates will be expected to sell one of the following: Monthly donations to charities, Food/drink subscription services, Utilities and broadband or home efficiency/insulation depending on the clients they are currently working with. ALL successful candidates must be 18+ and WILL be required to attend meetings in person in the office on a daily basis. Roles are based in London! Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
May 15, 2024
Full time
Sales Representatives- No Experience Required Looking for a Sales or Customer Service Assistant job roles but don't have enough experience Do you currently work in retail or hospitality and are fed up of a lack of progression and limited earning If you are bored of having a job and want a career, then this is the opportunity for you! Our London based client has entry level sales roles suitable for those with and without experience. We help to develop your skill base with one to one sales guidance provided from day one and throughout your career. This role is perfect for people that are looking to gain skills and experience within the sales, marketing and customer service industries or job seekers looking for a more challenging career with opportunities to advance. The Candidate Must Have: Self-motivation Good communication skills (verbal and written) A great personality (friendly outgoing personality) Confidence A willingness to develop Enthusiasm The Role Represent their clients in various face-to-face campaigns Provide customers with genuine sales advice and customer service National and international travel opportunities Excellent added incentives Recognition for hard work A fantastic opportunity for people who work as retail assistants, shop assistants and anyone currently in the sales industry to boost earning potential as commission-based earnings initially could average between £21k-£30k per annum! Subject to commission in place. The role will require you to be over the age of 18 and work in residential campaigns, for full-time equivalent hours, in the London area. This opportunity is offered on a self-employed basis so all earnings are commission only, therefore you are in full control of your earning potential while getting the recognition and financial benefits you deserve. Click 'APPLY' button and please follow the online application process and a member of our client's recruitment team will be in contact with you if they wish to take things further. Candidates will be expected to sell one of the following: Monthly donations to charities, Food/drink subscription services, Utilities and broadband or home efficiency/insulation depending on the clients they are currently working with. ALL successful candidates must be 18+ and WILL be required to attend meetings in person in the office on a daily basis. Roles are based in London! Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Head of Business Development (Senior Director) ABOUT THE TEAM This role sits within the Business Development team and is responsible for driving our revenue expansion. We have a team of 15 and we expect the team to at double in the next 12 -18 months, as our business continues to rapidly grow. YOUR MISSION We are currently hiring 2 x Head's of Business Development, reporting into our VP Business Development. You will be responsible for managing and leading a team of 8-10 Business Develop Development Managers/Directors and a Sales Development Representative. Your team is responsible for building a new business pipelines and identifying new leads as well as driving client growth, building strong client relationships, and maximising our value within the insurance space. The scope of the role encompasses all aspects of leading a successful sales team. The role will not have any sales responsibilities itself, all responsibilities are managerial, strategic planning and organisational. You and your team will be supported by SDR, Demand Gen, Events and Marketing, as well as Sales Ops. RESPONSIBILITIES Provide strong leadership to a team of Business Development and SDR professionals, setting clear goals, expectations, and priorities. Identifying areas for improvement in individual team members' sales techniques and providing targeted coaching. Working alongside Sales Enablement to identify and implement training programs to enhance the skills of team members, such as objection handling, negotiation tactics, and product knowledge Ownership of the full sales lifecycle from prospect through to revenue generation Delivery against a business revenue targets to achieve the growth aspirations of Vitesse with a focus on decreasing time to revenue generation Ongoing ownership and development of the early stage of the client relationship, prior to handing over to the Relationship Management team Working closely with Sales Operations by converting generated leads and providing input to the lead generation process to bolster the longer-term sales pipeline Gathering / understanding industry intelligence and client requirements to support the Product team in continual development of our Value Proposition Working in partnership with our Implementation management team, developing realistic client ramp-up plans, ensuring we understanding and maximise share of wallet and cross sell opportunities to deliver mutual relationship value Delivering against and provide input to the Insurance go to market strategy as defined by the CCO, VP BD and the wider business Work in partnership with Sales Operations, providing live feedback on internal and customer facing sales processes to reduce time to go live and revenue generation Oversee lead generation and SDR efforts and ensure a steady flow of qualified opportunities into the sales pipeline. 10-15+ years' experience in consultative sales positions, ideally within the insurance, banking or payments industry 3-5+ years of People Leadership / Management in a consultative sales environment Proven record at coaching, mentoring and motivating more junior sales people, driving their success and delivering continuous improvement A strategic mindset, with an ability to take ownership of a collective sales target and drive a team towards exceeding that target by unlocking new and exciting opportunities in a coordinated and targeted manner Excellent communicator. You should be a people person with a proven track record of establishing, building and maintaining strong, high-value client relationships Knowledge and understating of domestic and cross border payments Knowledge of the Insurance industry best practices particularly with respect to their banking and claims payments requirements Passion for start-ups with a mentality to get your hands dirty. You will be expected to provide live feedback on improvements to propositions, internal processes and ways of working A team player, with the ability to relate well with co-workers, customers and partners and other stakeholders Demonstrated ability to be proactive, self-driven, and make pragmatic decisions when necessary 25 days holiday per year + bank holidays Hybrid working arrangements Contributory pension scheme Enhanced Parental leave Cycle to Work Scheme Private Medical Insurance Access to Oliva our Mental Health Therapy partners Discounted Gym membership Life Assurance for UK employees with Met Life Financial Coaching with Octopus Wealth 2 days of volunteering leave per year Sabbatical after 5 years' service Ongoing Learning and Development to support you reach your career goals
May 15, 2024
Full time
Head of Business Development (Senior Director) ABOUT THE TEAM This role sits within the Business Development team and is responsible for driving our revenue expansion. We have a team of 15 and we expect the team to at double in the next 12 -18 months, as our business continues to rapidly grow. YOUR MISSION We are currently hiring 2 x Head's of Business Development, reporting into our VP Business Development. You will be responsible for managing and leading a team of 8-10 Business Develop Development Managers/Directors and a Sales Development Representative. Your team is responsible for building a new business pipelines and identifying new leads as well as driving client growth, building strong client relationships, and maximising our value within the insurance space. The scope of the role encompasses all aspects of leading a successful sales team. The role will not have any sales responsibilities itself, all responsibilities are managerial, strategic planning and organisational. You and your team will be supported by SDR, Demand Gen, Events and Marketing, as well as Sales Ops. RESPONSIBILITIES Provide strong leadership to a team of Business Development and SDR professionals, setting clear goals, expectations, and priorities. Identifying areas for improvement in individual team members' sales techniques and providing targeted coaching. Working alongside Sales Enablement to identify and implement training programs to enhance the skills of team members, such as objection handling, negotiation tactics, and product knowledge Ownership of the full sales lifecycle from prospect through to revenue generation Delivery against a business revenue targets to achieve the growth aspirations of Vitesse with a focus on decreasing time to revenue generation Ongoing ownership and development of the early stage of the client relationship, prior to handing over to the Relationship Management team Working closely with Sales Operations by converting generated leads and providing input to the lead generation process to bolster the longer-term sales pipeline Gathering / understanding industry intelligence and client requirements to support the Product team in continual development of our Value Proposition Working in partnership with our Implementation management team, developing realistic client ramp-up plans, ensuring we understanding and maximise share of wallet and cross sell opportunities to deliver mutual relationship value Delivering against and provide input to the Insurance go to market strategy as defined by the CCO, VP BD and the wider business Work in partnership with Sales Operations, providing live feedback on internal and customer facing sales processes to reduce time to go live and revenue generation Oversee lead generation and SDR efforts and ensure a steady flow of qualified opportunities into the sales pipeline. 10-15+ years' experience in consultative sales positions, ideally within the insurance, banking or payments industry 3-5+ years of People Leadership / Management in a consultative sales environment Proven record at coaching, mentoring and motivating more junior sales people, driving their success and delivering continuous improvement A strategic mindset, with an ability to take ownership of a collective sales target and drive a team towards exceeding that target by unlocking new and exciting opportunities in a coordinated and targeted manner Excellent communicator. You should be a people person with a proven track record of establishing, building and maintaining strong, high-value client relationships Knowledge and understating of domestic and cross border payments Knowledge of the Insurance industry best practices particularly with respect to their banking and claims payments requirements Passion for start-ups with a mentality to get your hands dirty. You will be expected to provide live feedback on improvements to propositions, internal processes and ways of working A team player, with the ability to relate well with co-workers, customers and partners and other stakeholders Demonstrated ability to be proactive, self-driven, and make pragmatic decisions when necessary 25 days holiday per year + bank holidays Hybrid working arrangements Contributory pension scheme Enhanced Parental leave Cycle to Work Scheme Private Medical Insurance Access to Oliva our Mental Health Therapy partners Discounted Gym membership Life Assurance for UK employees with Met Life Financial Coaching with Octopus Wealth 2 days of volunteering leave per year Sabbatical after 5 years' service Ongoing Learning and Development to support you reach your career goals
ClarusONE Sourcing Services LLP provides strategic generic pharmaceutical sourcing services to both of its member organisations: Walmart, Inc. and McKesson Corporation. The two companies have more than 25 years of history working together to improve the quality and lower the cost of pharmaceutical care to patients. As part of this arrangement, McKesson and Walmart established this organisation in London in 2016 to provide strategic pharmaceutical sourcing services for both companies. ClarusONE ensures both companies have access to the right generic pharmaceuticals to meet customer demand at a market competitive cost. McKesson supplies pharmaceuticals to over on-third of all healthcare providers in the United States and Walmart is one of the United States' largest pharmacy chains. Job Title: Managing Lead Counsel Location: Russell Square, London, United Kingdom. Flexible working. Job Purpose: Serves as principle point of contact for ClarusONE commercial transactions principally relating to generics pharmaceutical sourcing initiatives for the two member companies in the US market, as well as providing day-to-day risk assessment, negotiation and contract drafting, and issue identification and escalation to the supervising Managing Chief Counsel, as appropriate. Lead the local legal team and advise the compliance team to ensure governance and controls are in place to mitigate risk. Drafts, reviews, analyses and negotiates contracts and provides guidance on contract provisions and attendant risks in accordance with applicable law, operational practices and internal policies. Contract types may include, without limitation, pharmaceutical sourcing agreements and amendments, RFP terms and conditions, confidentiality agreements, software license agreements, business process outsourcing agreements, and data processing agreements. Responsibilities include: Lead the legal team dedicated to support ClarusONE. Provide day-to-day legal support to the partnership's business team in London, including advising on compliance with U.K. laws. Serves as the key legal advisor to ClarusONE senior leadership on an array of topics relating to operations and business activities. Manage a team consisting of a Senior Counsel and Contracts Administrator. Draft and prepare various contracts, amendments and standard terms and conditions for generics procurement, and provide guidance on contract standards. Participate in contract negotiations and communicate with generic pharmaceutical suppliers on contract issues, proposals and disputes. Identify and analyse legal and business risk and appropriately identifying required escalations. Partner with Compliance organization to monitor compliance with internal business and legal processes and policies, working with the others to operationalize internal policies and standard operating procedures. In partnership with the President ClarusONE act as the lead representative supporting both McKesson and Walmart legal and compliance teams on JV related matters including but not limited to services agreements, policies and procedures. Represent the ClarusONE business on projects as a subject matter expert and prepare legal presentations for internal legal counsels and senior leaders, as applicable. Coordinate with law firms and external service providers as needed. Monitor applicable legal, policy and industry developments that may impact the partnership, including, but not limited to, developments in the U.S. pharmaceutical industry. Identify opportunities and recommend solutions for process and automation enhancements. Provide ad hoc legal support to the partnership as required, including the review of IT agreements, service agreements, license agreements and intercompany documentation. Review policies and procedures for compliance with U.K. and U.S. laws. Key Relationships: Reports to: Managing Chief Counsel, McKesson Global Procurement, McKesson Corporation Key Client: President, ClarusONE Sourcing Services Requirements: Education/Experience U.K. Solicitor or Barrister with a minimum of 10 years post qualification experience. Legal experience in a corporate legal department or law firm reviewing and revising complex commercial contracts. Experience working in a healthcare regulatory environment, with pharmaceutical procurement experience preferred. Proficient in Office 365, including Word, PowerPoint, and Outlook. Additional Knowledge & Skills Strong oral and written communication skills. Excellent contract drafting and strong attention to detail and process. Aptitude to manage simultaneous projects in an efficient and timely manner and an ability to adapt quickly to business needs and changing timelines. Ability to work independently and collaboratively in a collegial environment. Ability to collaborate and build relationships with legal and business colleagues of varying levels of seniority and to promote the reputation and integrity of the Law Department, the ClarusONE partnership and its members. Ability to own specific matters or projects from beginning to end. Knowledge of US healthcare laws beneficial. At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That's why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. Our Base Pay Range for this position £118,200 - £197,000
May 15, 2024
Full time
ClarusONE Sourcing Services LLP provides strategic generic pharmaceutical sourcing services to both of its member organisations: Walmart, Inc. and McKesson Corporation. The two companies have more than 25 years of history working together to improve the quality and lower the cost of pharmaceutical care to patients. As part of this arrangement, McKesson and Walmart established this organisation in London in 2016 to provide strategic pharmaceutical sourcing services for both companies. ClarusONE ensures both companies have access to the right generic pharmaceuticals to meet customer demand at a market competitive cost. McKesson supplies pharmaceuticals to over on-third of all healthcare providers in the United States and Walmart is one of the United States' largest pharmacy chains. Job Title: Managing Lead Counsel Location: Russell Square, London, United Kingdom. Flexible working. Job Purpose: Serves as principle point of contact for ClarusONE commercial transactions principally relating to generics pharmaceutical sourcing initiatives for the two member companies in the US market, as well as providing day-to-day risk assessment, negotiation and contract drafting, and issue identification and escalation to the supervising Managing Chief Counsel, as appropriate. Lead the local legal team and advise the compliance team to ensure governance and controls are in place to mitigate risk. Drafts, reviews, analyses and negotiates contracts and provides guidance on contract provisions and attendant risks in accordance with applicable law, operational practices and internal policies. Contract types may include, without limitation, pharmaceutical sourcing agreements and amendments, RFP terms and conditions, confidentiality agreements, software license agreements, business process outsourcing agreements, and data processing agreements. Responsibilities include: Lead the legal team dedicated to support ClarusONE. Provide day-to-day legal support to the partnership's business team in London, including advising on compliance with U.K. laws. Serves as the key legal advisor to ClarusONE senior leadership on an array of topics relating to operations and business activities. Manage a team consisting of a Senior Counsel and Contracts Administrator. Draft and prepare various contracts, amendments and standard terms and conditions for generics procurement, and provide guidance on contract standards. Participate in contract negotiations and communicate with generic pharmaceutical suppliers on contract issues, proposals and disputes. Identify and analyse legal and business risk and appropriately identifying required escalations. Partner with Compliance organization to monitor compliance with internal business and legal processes and policies, working with the others to operationalize internal policies and standard operating procedures. In partnership with the President ClarusONE act as the lead representative supporting both McKesson and Walmart legal and compliance teams on JV related matters including but not limited to services agreements, policies and procedures. Represent the ClarusONE business on projects as a subject matter expert and prepare legal presentations for internal legal counsels and senior leaders, as applicable. Coordinate with law firms and external service providers as needed. Monitor applicable legal, policy and industry developments that may impact the partnership, including, but not limited to, developments in the U.S. pharmaceutical industry. Identify opportunities and recommend solutions for process and automation enhancements. Provide ad hoc legal support to the partnership as required, including the review of IT agreements, service agreements, license agreements and intercompany documentation. Review policies and procedures for compliance with U.K. and U.S. laws. Key Relationships: Reports to: Managing Chief Counsel, McKesson Global Procurement, McKesson Corporation Key Client: President, ClarusONE Sourcing Services Requirements: Education/Experience U.K. Solicitor or Barrister with a minimum of 10 years post qualification experience. Legal experience in a corporate legal department or law firm reviewing and revising complex commercial contracts. Experience working in a healthcare regulatory environment, with pharmaceutical procurement experience preferred. Proficient in Office 365, including Word, PowerPoint, and Outlook. Additional Knowledge & Skills Strong oral and written communication skills. Excellent contract drafting and strong attention to detail and process. Aptitude to manage simultaneous projects in an efficient and timely manner and an ability to adapt quickly to business needs and changing timelines. Ability to work independently and collaboratively in a collegial environment. Ability to collaborate and build relationships with legal and business colleagues of varying levels of seniority and to promote the reputation and integrity of the Law Department, the ClarusONE partnership and its members. Ability to own specific matters or projects from beginning to end. Knowledge of US healthcare laws beneficial. At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That's why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. Our Base Pay Range for this position £118,200 - £197,000
New Job Opportunity for a Customer Renewal Advisor in Bristol Your new company The RAC provides complete peace of mind to UK personal and business members, whatever their driving needs - from Breakdown assistance to Insurance and a range of other motoring services .Whether it is Breakdown cover with roadside assistance, insurance, buying a new or used car, vehicle inspections and checks, legal services or up-to-the-minute traffic and travel information . Your new role As a Customer Retention Advisor operating in our call centre, you'll take calls from RAC members who want to discuss their membership or are looking to renew their cover. You'll be an expert on the features and benefits of RAC Breakdown Cover, and you'll have the customer service skills to keep them onboard. Whether you've worked in retail, hospitality, sales or a call centre environment, as a Contact Centre Advisor you will carry out the responsibility of a Retention Advisor to our existing members. This is a busy and challenging role; you'll bring your resilience, enthusiasm and energy, and be right at home within our outstanding Bristol team! This is a full-time, permanent role based at out iconic Bradley Stoke office. Shift requirements will fall within our opening hours of Monday - Friday 08:00 - 19:00, Saturday and Sunday 09:00 - 17:00 (alternative weekends (Saturday OR Sunday with rest day in the week What you'll get in return Bonus scheme with additional earning potential up to 22% OTE monthly.You will get Competitive rewards package. Also Flexible shifts and working hour pattern. A first-class, comprehensive training programme to enhance your skills and behaviours to ensure you become a great advisor! and a fantastic career framework, with solid support and a clear plan, allowing everyone to progress within this ever-growing business. What you will be doing Delivering Exceptional Service to our customers ensuring we have the customer at the heart of everything we do Operate in a fast-paced environment, where we deliver exceptional customer focused solutions in order to retain our members Effectively engage with members who are renewing their membership with us Reviewing their Customer memberships and promoting our differences versus competitors Providing great Customer Service to our customers through keeping accurate records up to date and providing the basic customer service responsibilities. Recording member data and requests in an accurate manner using RAC systems We're committed to developing a culture that is representative of the diverse communities we serve and one which is open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 15, 2024
Full time
New Job Opportunity for a Customer Renewal Advisor in Bristol Your new company The RAC provides complete peace of mind to UK personal and business members, whatever their driving needs - from Breakdown assistance to Insurance and a range of other motoring services .Whether it is Breakdown cover with roadside assistance, insurance, buying a new or used car, vehicle inspections and checks, legal services or up-to-the-minute traffic and travel information . Your new role As a Customer Retention Advisor operating in our call centre, you'll take calls from RAC members who want to discuss their membership or are looking to renew their cover. You'll be an expert on the features and benefits of RAC Breakdown Cover, and you'll have the customer service skills to keep them onboard. Whether you've worked in retail, hospitality, sales or a call centre environment, as a Contact Centre Advisor you will carry out the responsibility of a Retention Advisor to our existing members. This is a busy and challenging role; you'll bring your resilience, enthusiasm and energy, and be right at home within our outstanding Bristol team! This is a full-time, permanent role based at out iconic Bradley Stoke office. Shift requirements will fall within our opening hours of Monday - Friday 08:00 - 19:00, Saturday and Sunday 09:00 - 17:00 (alternative weekends (Saturday OR Sunday with rest day in the week What you'll get in return Bonus scheme with additional earning potential up to 22% OTE monthly.You will get Competitive rewards package. Also Flexible shifts and working hour pattern. A first-class, comprehensive training programme to enhance your skills and behaviours to ensure you become a great advisor! and a fantastic career framework, with solid support and a clear plan, allowing everyone to progress within this ever-growing business. What you will be doing Delivering Exceptional Service to our customers ensuring we have the customer at the heart of everything we do Operate in a fast-paced environment, where we deliver exceptional customer focused solutions in order to retain our members Effectively engage with members who are renewing their membership with us Reviewing their Customer memberships and promoting our differences versus competitors Providing great Customer Service to our customers through keeping accurate records up to date and providing the basic customer service responsibilities. Recording member data and requests in an accurate manner using RAC systems We're committed to developing a culture that is representative of the diverse communities we serve and one which is open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Salary (OTE included): £25,000-£45,000 per year Full-time and part-time positions available. We are seeking confident and driven individuals to join our Field Sales Representatives team. As the face of our brand, you will be the first point of contact for residents delivering excellent service and selling our products to bring new customers to Virgin Media O2. Whilst previous sales experience is not needed, we do look for individuals who will thrive in a target-driven role. Come rain or shine, you will meet with our prospective customers at their doorstep, connecting them with our cutting-edge products and services. We offer in-depth training when you first join, enabling you to have quality conversations with customers from the get-go and setting you up for success. Our hours range between 16 to 30 hours a week for part-time opportunities and 37.5 hours a week for full-time. Work hours are between 12:00 pm - 8:00 pm once you are in the field. Training: During your first 3 weeks, you must be available to attend your assigned office between 9:00 am - 5:00 pm Monday to Friday with a mix of self-led learning and an in-office induction with your manager for your detailed learning journey. (Please note part-time employees must be able to commit to this for the first 3 weeks of their employment before reverting to your agreed working hours). Who we are Virgin Media has partnered up with O2, the UK's favourite mobile network operator - and together, we're ready to supercharge the UK. We're two of the UK's most iconic brands, combining 46 million+ broadband, mobile, phone and home subscribers. We've come together to give the UK more choice and better value - it's good news for customers, communities and businesses all over the country. The must haves A UK driving licence with no more than 8 points. The other stuff we are looking for Individuals who enjoy spending time outdoors A positive, winning attitude The self-motivation to hit agreed sales targets, the ability to think on your feet when handling objections, and the resilience to deal with rejections What's in it for you A basic salary of £25,000 (pro-rata for part-time employees) Uncapped commission - Our top advisors earn £60k - £70k per year (pro-rata for part-time employees) Company Car (full-time employees) or Car allowance (part-time employees) 25 days' annual leave, UK bank holidays, and your birthday off, to treat yourself (pro-rata).Plus, the option to buy and sell 5 days' annual leave, to suit your personal needs An excellent pension scheme, matching up to 10% Employee BUPA medical cover, health care plan and life assurance A host of family-friendly policies including neonatal leave, 14-week paternity leave, and carers leave Next steps Begin your journey with us through a seamless recruitment process: Following your application, expect a call from our dedicated recruiters for an in-depth discussion about the position. If the initial conversation goes well, secure a meeting with the hiring manager for a comprehensive interview. Shine during the interview, and upon success, receive your offer to kickstart your training and join our winning team! Your exciting career awaits! Should you have any specific support needs throughout the process, kindly inform a team member, and we will gladly make adjustments to ensure a smooth and inclusive experience for you. Your comfort and success matter to us. We're an equal opportunities employer working hard to remove bias and barriers for our people and candidates, we build equity and inclusion into everything we do so you can be your authentic self throughout your application journey with us. Thank you for your patience and for showing interest in joining the Virgin Media O2 family.
May 15, 2024
Full time
Salary (OTE included): £25,000-£45,000 per year Full-time and part-time positions available. We are seeking confident and driven individuals to join our Field Sales Representatives team. As the face of our brand, you will be the first point of contact for residents delivering excellent service and selling our products to bring new customers to Virgin Media O2. Whilst previous sales experience is not needed, we do look for individuals who will thrive in a target-driven role. Come rain or shine, you will meet with our prospective customers at their doorstep, connecting them with our cutting-edge products and services. We offer in-depth training when you first join, enabling you to have quality conversations with customers from the get-go and setting you up for success. Our hours range between 16 to 30 hours a week for part-time opportunities and 37.5 hours a week for full-time. Work hours are between 12:00 pm - 8:00 pm once you are in the field. Training: During your first 3 weeks, you must be available to attend your assigned office between 9:00 am - 5:00 pm Monday to Friday with a mix of self-led learning and an in-office induction with your manager for your detailed learning journey. (Please note part-time employees must be able to commit to this for the first 3 weeks of their employment before reverting to your agreed working hours). Who we are Virgin Media has partnered up with O2, the UK's favourite mobile network operator - and together, we're ready to supercharge the UK. We're two of the UK's most iconic brands, combining 46 million+ broadband, mobile, phone and home subscribers. We've come together to give the UK more choice and better value - it's good news for customers, communities and businesses all over the country. The must haves A UK driving licence with no more than 8 points. The other stuff we are looking for Individuals who enjoy spending time outdoors A positive, winning attitude The self-motivation to hit agreed sales targets, the ability to think on your feet when handling objections, and the resilience to deal with rejections What's in it for you A basic salary of £25,000 (pro-rata for part-time employees) Uncapped commission - Our top advisors earn £60k - £70k per year (pro-rata for part-time employees) Company Car (full-time employees) or Car allowance (part-time employees) 25 days' annual leave, UK bank holidays, and your birthday off, to treat yourself (pro-rata).Plus, the option to buy and sell 5 days' annual leave, to suit your personal needs An excellent pension scheme, matching up to 10% Employee BUPA medical cover, health care plan and life assurance A host of family-friendly policies including neonatal leave, 14-week paternity leave, and carers leave Next steps Begin your journey with us through a seamless recruitment process: Following your application, expect a call from our dedicated recruiters for an in-depth discussion about the position. If the initial conversation goes well, secure a meeting with the hiring manager for a comprehensive interview. Shine during the interview, and upon success, receive your offer to kickstart your training and join our winning team! Your exciting career awaits! Should you have any specific support needs throughout the process, kindly inform a team member, and we will gladly make adjustments to ensure a smooth and inclusive experience for you. Your comfort and success matter to us. We're an equal opportunities employer working hard to remove bias and barriers for our people and candidates, we build equity and inclusion into everything we do so you can be your authentic self throughout your application journey with us. Thank you for your patience and for showing interest in joining the Virgin Media O2 family.
Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we have an exciting opportunity for you to join our team at a fantastic local authority! The aim is to create a single contact point for people contacting the council about housing services and repairs. The goal is to provide timely and positive responses, meeting performance targets and ensuring high customer satisfaction. This involves responding to customer queries through various channels like phone, email, web, social media, and post. The focus is on delivering a consistent, reliable, customer-focused service that offers value for money and acts as a positive example for all staff. Start: ASAP Duration: 4 Months to begin with Days: Monday to Friday Hourly rate: 18.52 PAYE or 22.92 Umbrella PAYE 3 days in the office Working hours:36 hours per week - 8 hours shfits between 8am and 7pm Experience in dealing with repairs is essential Job Purpose: First Point of Contact: Serve as the initial point of contact for residents, offering prompt assistance and resolving inquiries via telephone, email, web, and social media platforms. Effective Communication: Direct callers to appropriate departments for complex queries, ensuring seamless assistance and resolution. Accurate Data Management: Gather detailed information to support specialist teams in resolving queries beyond the scope of the Customer Service Center. Database Management: Utilize council systems to provide residents with relevant information and services, including rent statements, payments, repairs, and appointments. Continuous Learning: Stay updated on policies and procedures to effectively address common service requests and enhance customer satisfaction. Survey Administration: Conduct telephone surveys on various topics, recording outcomes for further analysis. Customer Information Updates: Capture and maintain relevant customer data to improve service delivery. Performance Excellence: Work within a performance-driven environment, meeting SMART objectives aligned with key performance indicators and customer satisfaction targets. Customer Service Ambassador: Represent our commitment to excellence by taking ownership of customer inquiries and ensuring resolution. Key Questions: Have you experience with Repairs? Have you answered customer queries via web chat before? If you're ready to embark on a rewarding career where your skills and passion for customer service can shine, apply now to become a valued member of our team.
May 15, 2024
Seasonal
Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we have an exciting opportunity for you to join our team at a fantastic local authority! The aim is to create a single contact point for people contacting the council about housing services and repairs. The goal is to provide timely and positive responses, meeting performance targets and ensuring high customer satisfaction. This involves responding to customer queries through various channels like phone, email, web, social media, and post. The focus is on delivering a consistent, reliable, customer-focused service that offers value for money and acts as a positive example for all staff. Start: ASAP Duration: 4 Months to begin with Days: Monday to Friday Hourly rate: 18.52 PAYE or 22.92 Umbrella PAYE 3 days in the office Working hours:36 hours per week - 8 hours shfits between 8am and 7pm Experience in dealing with repairs is essential Job Purpose: First Point of Contact: Serve as the initial point of contact for residents, offering prompt assistance and resolving inquiries via telephone, email, web, and social media platforms. Effective Communication: Direct callers to appropriate departments for complex queries, ensuring seamless assistance and resolution. Accurate Data Management: Gather detailed information to support specialist teams in resolving queries beyond the scope of the Customer Service Center. Database Management: Utilize council systems to provide residents with relevant information and services, including rent statements, payments, repairs, and appointments. Continuous Learning: Stay updated on policies and procedures to effectively address common service requests and enhance customer satisfaction. Survey Administration: Conduct telephone surveys on various topics, recording outcomes for further analysis. Customer Information Updates: Capture and maintain relevant customer data to improve service delivery. Performance Excellence: Work within a performance-driven environment, meeting SMART objectives aligned with key performance indicators and customer satisfaction targets. Customer Service Ambassador: Represent our commitment to excellence by taking ownership of customer inquiries and ensuring resolution. Key Questions: Have you experience with Repairs? Have you answered customer queries via web chat before? If you're ready to embark on a rewarding career where your skills and passion for customer service can shine, apply now to become a valued member of our team.
We are seeking a dynamic Customer Service Team Leader to join our team and lead our customer service department towards excellence. In this role, you will be instrumental in supervising and managing our customer service team to ensure unparalleled support is delivered to our valued customers, while meeting Key Performance Indicators (KPIs) consistently. If you are passionate about health, wellness, and providing exceptional customer service, we invite you to join us on our mission to empower individuals to live healthier, happier lives. Responsibilities: Lead and manage a team of customer service representatives, including recruitment, training, and performance management. Inspire and motivate team members to uphold a standard of excellence in customer service. Provide support to the customer service team by handling incoming calls and resolving customer inquiries efficiently. Strategically allocate resources to maintain optimal staffing levels and enhance team productivity. Oversee the completion of daily tasks within specified time frames set by the organisation. Address escalated customer inquiries or complaints promptly to ensure swift resolution and customer satisfaction. Conduct regular coaching sessions with team members, identifying training needs and participating in training initiatives. Collaborate proactively with other departments to ensure alignment with business objectives. Assist the Head of Customer Experience as needed, deputising when required. Facilitate monthly team meetings to share updates, set goals, and offer support. Analysed customer service metrics to track performance, identify trends, and drive continuous improvement. Skills & Experience: Strong leadership abilities with a talent for inspiring and motivating teams. Capacity to thrive in high-pressure environments while maintaining quality and consistency. Demonstrated problem-solving skills and a proactive approach to overcoming challenges. Previous experience or a keen interest in the industry is advantageous. Excellent multitasking, prioritisation, and time management skills. Proficiency in process improvement, coaching, and staff development. Outstanding communication and interpersonal skills. Proven track record in customer service or a related field. Proficient in computer systems and software applications. Person Profile: Ability to remain composed under pressure. Strong leadership qualities. Exceptional communication abilities. Empathetic nature and enjoys working with people. Dedicated to delivering exceptional service. Promotes a positive work environment. Effective problem solver. Reporting to: Head of Customer Experience Direct Reports: Customer service team members Hours: 9-5, Monday to Friday (Office Based) Competencies: Teamwork Customer-first mindset Pioneering spirit Company awareness and understanding
May 15, 2024
Full time
We are seeking a dynamic Customer Service Team Leader to join our team and lead our customer service department towards excellence. In this role, you will be instrumental in supervising and managing our customer service team to ensure unparalleled support is delivered to our valued customers, while meeting Key Performance Indicators (KPIs) consistently. If you are passionate about health, wellness, and providing exceptional customer service, we invite you to join us on our mission to empower individuals to live healthier, happier lives. Responsibilities: Lead and manage a team of customer service representatives, including recruitment, training, and performance management. Inspire and motivate team members to uphold a standard of excellence in customer service. Provide support to the customer service team by handling incoming calls and resolving customer inquiries efficiently. Strategically allocate resources to maintain optimal staffing levels and enhance team productivity. Oversee the completion of daily tasks within specified time frames set by the organisation. Address escalated customer inquiries or complaints promptly to ensure swift resolution and customer satisfaction. Conduct regular coaching sessions with team members, identifying training needs and participating in training initiatives. Collaborate proactively with other departments to ensure alignment with business objectives. Assist the Head of Customer Experience as needed, deputising when required. Facilitate monthly team meetings to share updates, set goals, and offer support. Analysed customer service metrics to track performance, identify trends, and drive continuous improvement. Skills & Experience: Strong leadership abilities with a talent for inspiring and motivating teams. Capacity to thrive in high-pressure environments while maintaining quality and consistency. Demonstrated problem-solving skills and a proactive approach to overcoming challenges. Previous experience or a keen interest in the industry is advantageous. Excellent multitasking, prioritisation, and time management skills. Proficiency in process improvement, coaching, and staff development. Outstanding communication and interpersonal skills. Proven track record in customer service or a related field. Proficient in computer systems and software applications. Person Profile: Ability to remain composed under pressure. Strong leadership qualities. Exceptional communication abilities. Empathetic nature and enjoys working with people. Dedicated to delivering exceptional service. Promotes a positive work environment. Effective problem solver. Reporting to: Head of Customer Experience Direct Reports: Customer service team members Hours: 9-5, Monday to Friday (Office Based) Competencies: Teamwork Customer-first mindset Pioneering spirit Company awareness and understanding
Location: Cardiff, with hybrid working following completion of probation. Salary: £22,369.35 - £24,300 depending on experience Hours: Monday - Friday Are you passionate about providing exceptional customer service and making a real difference in people's lives? We have an excellent opportunity for customer focused individuals like you to join our team as a Case Manager. As one of the fastest-growing law firms in the UK, we're home to a team of exceptionally talented and dedicated professionals committed to achieving the best outcomes for our clients. At NewLaw, we pride ourselves on our commitment to client care and achieving outstanding results. As a Case Manager, you'll be part of a dynamic and supportive team environment where your contributions truly matter. Whether it's handling small claims, uninsured losses, or more serious injuries from road traffic accidents, you'll play a vital role in ensuring that our clients receive the highest level of service and support. You'll handle a diverse range of cases, each presenting unique challenges and opportunities. From the initial assessment to the resolution of the case, you'll keep client care at the forefront of everything you do. Your role will involve working closely with clients, gathering information, and providing expert guidance throughout the claims process to achieve the best possible outcome for our clients. What's in it for you? Salary- £22,369.35 - £24,300 depending on experience, plus bonus potential. Annual leave- 24 days, rising to 26 with length of service. Of course, you'll have public holidays too and we'll even help you celebrate with an extra day off for your birthday! Pension- 3% Employer Contributions. Financial Benefits- save-as-you-earn scheme, employee referral scheme- earn £1,000 per person you successfully refer, free life assurance and access to our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few). Lifestyle & Wellbeing Benefits- discounted & flexible gym memberships, eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app. Motoring Benefits- access to an employee vehicle-leasing scheme, free motor accident assistance, discounted vehicle repairs and discounts on weekend vehicle hire and van hire. Wagestream- a financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers discounts on your shopping. About you First and foremost, you're passionate about customer service and have experience of showcasing your skills in a contact centre or retail / hospitality setting. You'll have proven effective time management and organisational skills within a task-based environment. You have excellent written and verbal communication skills, dealing with clients, colleagues, and suppliers via all contact methods. Experience in either claims or personal injury setting would be advantageous. About us NewLaw is a leading specialist law firm and is part of Redde Northgate plc. NewLaw is ranked in the Legal 500 and Chambers and Partners for three areas; Personal Injury, Clinical Negligence and Private Client services. Our fresh approach to managing personal injury claims has made us a major force in the sector since we were first established in 2004. Our teams of specialists provide a service that 95% of our clients would recommend. Be part of our future If you're ready to take your career to the next level and be part of a team that's truly making a difference, then we want to hear from you. Apply today!
May 15, 2024
Full time
Location: Cardiff, with hybrid working following completion of probation. Salary: £22,369.35 - £24,300 depending on experience Hours: Monday - Friday Are you passionate about providing exceptional customer service and making a real difference in people's lives? We have an excellent opportunity for customer focused individuals like you to join our team as a Case Manager. As one of the fastest-growing law firms in the UK, we're home to a team of exceptionally talented and dedicated professionals committed to achieving the best outcomes for our clients. At NewLaw, we pride ourselves on our commitment to client care and achieving outstanding results. As a Case Manager, you'll be part of a dynamic and supportive team environment where your contributions truly matter. Whether it's handling small claims, uninsured losses, or more serious injuries from road traffic accidents, you'll play a vital role in ensuring that our clients receive the highest level of service and support. You'll handle a diverse range of cases, each presenting unique challenges and opportunities. From the initial assessment to the resolution of the case, you'll keep client care at the forefront of everything you do. Your role will involve working closely with clients, gathering information, and providing expert guidance throughout the claims process to achieve the best possible outcome for our clients. What's in it for you? Salary- £22,369.35 - £24,300 depending on experience, plus bonus potential. Annual leave- 24 days, rising to 26 with length of service. Of course, you'll have public holidays too and we'll even help you celebrate with an extra day off for your birthday! Pension- 3% Employer Contributions. Financial Benefits- save-as-you-earn scheme, employee referral scheme- earn £1,000 per person you successfully refer, free life assurance and access to our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few). Lifestyle & Wellbeing Benefits- discounted & flexible gym memberships, eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app. Motoring Benefits- access to an employee vehicle-leasing scheme, free motor accident assistance, discounted vehicle repairs and discounts on weekend vehicle hire and van hire. Wagestream- a financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers discounts on your shopping. About you First and foremost, you're passionate about customer service and have experience of showcasing your skills in a contact centre or retail / hospitality setting. You'll have proven effective time management and organisational skills within a task-based environment. You have excellent written and verbal communication skills, dealing with clients, colleagues, and suppliers via all contact methods. Experience in either claims or personal injury setting would be advantageous. About us NewLaw is a leading specialist law firm and is part of Redde Northgate plc. NewLaw is ranked in the Legal 500 and Chambers and Partners for three areas; Personal Injury, Clinical Negligence and Private Client services. Our fresh approach to managing personal injury claims has made us a major force in the sector since we were first established in 2004. Our teams of specialists provide a service that 95% of our clients would recommend. Be part of our future If you're ready to take your career to the next level and be part of a team that's truly making a difference, then we want to hear from you. Apply today!
Permanent Job - Contracts Manager, not for profit, public sector projects, NEC contracts Join this award-winning team, recognised by, and members of, some of the industry's most respected professional bodies for creating environments with meaningful impact for local communities. This not-for profit organisation supports their public sector clients to create safe, sustainable and significant land and property portfolios that deliver social value for the local community.Their key services are pre-construction, design and consultancy, construction, regeneration and major projects, risk management, and responsive repairs. To provide the on-site lead for the safe and profitable delivery of Construction Services projects. The Contracts Manager will manage and coordinate projects from the start through to completion, ensuring that work is completed to time, quality, within budget and within scope. Strategic and Management Responsibilities To ensure effective safe and profitable project delivery, while satisfying client and customer service demands at all times. To ensure high standards of team performance and collaboration. Ensure that relevant KPIs are achieved. To work with the Operations Manager on resourcing and developments to keep the team fit for purpose. To work with the Head of Construction Services and the Operations Manager to develop a supply chain which is fit for purpose. To maximise the potential of their Services in meeting the needs of the clients and customers it serves. Where appropriate act as company representative at events and any senior client engagements. To ensure that delivery teams work to and comply with all Commercial Procedures and other Standing Orders Build robust working relationships with Site Managers and the Design and Commercial teams to ensure a seamless working interface. Job Outline 1. Managing and overseeing the direction of the project, ensuring that the design requirements are met, reviewing progress, and liaising with quantity surveyors to monitor costs. 2. Day to day management of operations on-site, ensuring that the project is brought to a successful completion and meets the programme, budget, brief and quality constraints. 3. Plan and efficiently organise the site set up and logistics. 4. Effectively communicate with the Design Team to ensure the timely release of design information. 5. Coordinate the management of subcontractor activities. 6. Ensure workmanship and material standards are achieved in accordance with specifications, building regulations, health and safety legislation as well as quality standards. 7. Manage and monitor change control for all projects. 8. Issue project progress reports to the Operations Manager, identifying programme status, progress, change and information requirements. 9. Place orders and oversee deliveries and ensure its in line with the construction programme and procurement schedule. 10. Create and maintain good relations with clients, design teams and neighbours as well as any other stakeholders. 11. Ensure that Health and Safety requirements and standards are carried out and in place. 12. To develop, manage and deliver the project's delivery plan for your site managers and teams. 13. Ensure that robust cost and delivery plans are provided for all projects and that they are actively monitored and managed. 14. Advise Site Managers on all aspects of operational delivery. 15. Ensure Site Managers are advised, and competent, on all commercial and contractual matters. 16. Actively contribute to a 'One Team' ethos, and full participation in Design and Delivery / Construction Services Teams decision-making. 17. Ensure that project delivery management information is in line with business reporting requirements for the team. 18. Ensure that project risk registers are established and managed at team and project level with timely mitigation actions being undertaken. 19. Establish and maintain robust procedures for achieving KPIs. 20. Ensure effective resourcing of workload, taking into account the capacity of both team and individuals. 21. Ensure that each project has a robust programme that is actively monitored and managed. What you'll need to succeed Proven experience of managing a project from start through to completion, ensuring that work is completed on time, quality and within budget. A broad understanding of the design process and the challenges bringing a project to the Construction StageDemonstrable experience of associated commercial processes for a project, including forecasting, change control, influencing to achieve value for money, and safe profitable delivery outcomes. Project Programming Skills Minimum qualification to NVQ level 4 in a construction related subjectChartered / Membership of a Construction Institution or extensive years of appropriate functional discipline experience. A formal management qualification. Broad demonstrable knowledge of NEC forms of contract, a thorough understanding of construction principles and buildability. A thorough understanding of tenders and financial control of projects, Good understanding of project construction programming, strong construction, commercial, financial and supply-chain management skills ICT Literate and knowledge of Microsoft Office suite and relevant financial systems Well-developed interpersonal skills to work effectively and collaborate with internal and external teams Meticulous attention to detail What you'll get in return A competitive salary of £51000- £53000. Local Authority Pension Scheme. 25 days annual leave + BH. 0.45pence mileage. Flexible/hybrid working. Private Medical cover What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 15, 2024
Full time
Permanent Job - Contracts Manager, not for profit, public sector projects, NEC contracts Join this award-winning team, recognised by, and members of, some of the industry's most respected professional bodies for creating environments with meaningful impact for local communities. This not-for profit organisation supports their public sector clients to create safe, sustainable and significant land and property portfolios that deliver social value for the local community.Their key services are pre-construction, design and consultancy, construction, regeneration and major projects, risk management, and responsive repairs. To provide the on-site lead for the safe and profitable delivery of Construction Services projects. The Contracts Manager will manage and coordinate projects from the start through to completion, ensuring that work is completed to time, quality, within budget and within scope. Strategic and Management Responsibilities To ensure effective safe and profitable project delivery, while satisfying client and customer service demands at all times. To ensure high standards of team performance and collaboration. Ensure that relevant KPIs are achieved. To work with the Operations Manager on resourcing and developments to keep the team fit for purpose. To work with the Head of Construction Services and the Operations Manager to develop a supply chain which is fit for purpose. To maximise the potential of their Services in meeting the needs of the clients and customers it serves. Where appropriate act as company representative at events and any senior client engagements. To ensure that delivery teams work to and comply with all Commercial Procedures and other Standing Orders Build robust working relationships with Site Managers and the Design and Commercial teams to ensure a seamless working interface. Job Outline 1. Managing and overseeing the direction of the project, ensuring that the design requirements are met, reviewing progress, and liaising with quantity surveyors to monitor costs. 2. Day to day management of operations on-site, ensuring that the project is brought to a successful completion and meets the programme, budget, brief and quality constraints. 3. Plan and efficiently organise the site set up and logistics. 4. Effectively communicate with the Design Team to ensure the timely release of design information. 5. Coordinate the management of subcontractor activities. 6. Ensure workmanship and material standards are achieved in accordance with specifications, building regulations, health and safety legislation as well as quality standards. 7. Manage and monitor change control for all projects. 8. Issue project progress reports to the Operations Manager, identifying programme status, progress, change and information requirements. 9. Place orders and oversee deliveries and ensure its in line with the construction programme and procurement schedule. 10. Create and maintain good relations with clients, design teams and neighbours as well as any other stakeholders. 11. Ensure that Health and Safety requirements and standards are carried out and in place. 12. To develop, manage and deliver the project's delivery plan for your site managers and teams. 13. Ensure that robust cost and delivery plans are provided for all projects and that they are actively monitored and managed. 14. Advise Site Managers on all aspects of operational delivery. 15. Ensure Site Managers are advised, and competent, on all commercial and contractual matters. 16. Actively contribute to a 'One Team' ethos, and full participation in Design and Delivery / Construction Services Teams decision-making. 17. Ensure that project delivery management information is in line with business reporting requirements for the team. 18. Ensure that project risk registers are established and managed at team and project level with timely mitigation actions being undertaken. 19. Establish and maintain robust procedures for achieving KPIs. 20. Ensure effective resourcing of workload, taking into account the capacity of both team and individuals. 21. Ensure that each project has a robust programme that is actively monitored and managed. What you'll need to succeed Proven experience of managing a project from start through to completion, ensuring that work is completed on time, quality and within budget. A broad understanding of the design process and the challenges bringing a project to the Construction StageDemonstrable experience of associated commercial processes for a project, including forecasting, change control, influencing to achieve value for money, and safe profitable delivery outcomes. Project Programming Skills Minimum qualification to NVQ level 4 in a construction related subjectChartered / Membership of a Construction Institution or extensive years of appropriate functional discipline experience. A formal management qualification. Broad demonstrable knowledge of NEC forms of contract, a thorough understanding of construction principles and buildability. A thorough understanding of tenders and financial control of projects, Good understanding of project construction programming, strong construction, commercial, financial and supply-chain management skills ICT Literate and knowledge of Microsoft Office suite and relevant financial systems Well-developed interpersonal skills to work effectively and collaborate with internal and external teams Meticulous attention to detail What you'll get in return A competitive salary of £51000- £53000. Local Authority Pension Scheme. 25 days annual leave + BH. 0.45pence mileage. Flexible/hybrid working. Private Medical cover What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Human Resources Administrator to join our HR team at our Corby site. As HR Admin you will be responsible for taking ownership and coordination of the HR administrative function in all HR areas as required, ensuring a consistent functional approach, accuracy, reliability of information and close team working with the Group HR team, reporting directly to the Senior HR Business Partner. This is a full time, permanent position Monday to Friday 9am to 5pm offering a competitive salary, package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Admin include: Coordinating the output of the HR function for the full employee life-cycle. Respond to general administrative queries (email and phone) in a timely and helpful manner. Produce HR statistics and reports and distribute to appropriate audience, including Group, within agreed time frame. Generate other HR-specific reporting data, as requested. Coordinate with key interfaces on HR processes and procedures Accurately advise managers on the company HR policies in a timely manner. Timely production of letters including but not limited to ER letters, maternity letters, references etc. With support from the HR Advisors, provide assistance to managers in order to resolve Grievance, Disciplinary, Well-being or Flexible Working Request matters as required. Follow the right process for psychometric testing, organise testing process and administer psychometric tests at appropriate sites, support the managers with advice on the recruitment process and guidelines. Ownership of employment contract and Service Agreement templates ensuring consistency and accuracy for issuing and circulating, Produce and send out contracts and offer letters to all new starters within the business which contain the relevant content corresponding to the Tier in which the employee sits i.e. Policies, health questionnaires, Ownership of the Contract Review and Benefits matrices ensuring they are current and accurate at all times Maintaining personnel detail files and managing personnel filing system, Monitor receipt of new starters details such as passports, visas and 3/6 month review and escalate as appropriate to relevant HR representative Manage benefits process and provide benefits information to employees within agreed timeframes and act as liaison between benefits brokers and employee Qualifications To apply to the position of HR Admin you will possess the following skills, experiences and qualifications: HR experience is essential CIPD desirable Enthusiasm, drive and a can-do attitude High level of organisational skills Accuracy and attention to detail Good communication skills Able to prioritise workload Competent user of PC software, including e-mail and Microsoft office and knowledge of an HR database an advantage. Customer focused - managing expectations and reliability Able to work on own initiative and to strict deadlines Team orientated, comfortable working remotely from other team members. Ability to juggle workload to meet business needs. Self- development and continuous effort to update knowledge on company policies and employment law Current, clean driving licence and access to a car. Additional Information As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 20 + 8 bank holidays (plus 1 add day per annum up to 25 days) Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution. Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
May 15, 2024
Full time
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Human Resources Administrator to join our HR team at our Corby site. As HR Admin you will be responsible for taking ownership and coordination of the HR administrative function in all HR areas as required, ensuring a consistent functional approach, accuracy, reliability of information and close team working with the Group HR team, reporting directly to the Senior HR Business Partner. This is a full time, permanent position Monday to Friday 9am to 5pm offering a competitive salary, package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Admin include: Coordinating the output of the HR function for the full employee life-cycle. Respond to general administrative queries (email and phone) in a timely and helpful manner. Produce HR statistics and reports and distribute to appropriate audience, including Group, within agreed time frame. Generate other HR-specific reporting data, as requested. Coordinate with key interfaces on HR processes and procedures Accurately advise managers on the company HR policies in a timely manner. Timely production of letters including but not limited to ER letters, maternity letters, references etc. With support from the HR Advisors, provide assistance to managers in order to resolve Grievance, Disciplinary, Well-being or Flexible Working Request matters as required. Follow the right process for psychometric testing, organise testing process and administer psychometric tests at appropriate sites, support the managers with advice on the recruitment process and guidelines. Ownership of employment contract and Service Agreement templates ensuring consistency and accuracy for issuing and circulating, Produce and send out contracts and offer letters to all new starters within the business which contain the relevant content corresponding to the Tier in which the employee sits i.e. Policies, health questionnaires, Ownership of the Contract Review and Benefits matrices ensuring they are current and accurate at all times Maintaining personnel detail files and managing personnel filing system, Monitor receipt of new starters details such as passports, visas and 3/6 month review and escalate as appropriate to relevant HR representative Manage benefits process and provide benefits information to employees within agreed timeframes and act as liaison between benefits brokers and employee Qualifications To apply to the position of HR Admin you will possess the following skills, experiences and qualifications: HR experience is essential CIPD desirable Enthusiasm, drive and a can-do attitude High level of organisational skills Accuracy and attention to detail Good communication skills Able to prioritise workload Competent user of PC software, including e-mail and Microsoft office and knowledge of an HR database an advantage. Customer focused - managing expectations and reliability Able to work on own initiative and to strict deadlines Team orientated, comfortable working remotely from other team members. Ability to juggle workload to meet business needs. Self- development and continuous effort to update knowledge on company policies and employment law Current, clean driving licence and access to a car. Additional Information As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 20 + 8 bank holidays (plus 1 add day per annum up to 25 days) Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution. Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Human Resources Administrator to join our HR team at our Corby site. As HR Admin you will be responsible for taking ownership and coordination of the HR administrative function in all HR areas as required, ensuring a consistent functional approach, accuracy, reliability of information and close team working with the Group HR team, reporting directly to the Senior HR Business Partner. This is a full time, permanent position Monday to Friday 9am to 5pm offering a competitive salary, package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Admin include: Coordinating the output of the HR function for the full employee life-cycle. Respond to general administrative queries (email and phone) in a timely and helpful manner. Produce HR statistics and reports and distribute to appropriate audience, including Group, within agreed time frame. Generate other HR-specific reporting data, as requested. Coordinate with key interfaces on HR processes and procedures Accurately advise managers on the company HR policies in a timely manner. Timely production of letters including but not limited to ER letters, maternity letters, references etc. With support from the HR Advisors, provide assistance to managers in order to resolve Grievance, Disciplinary, Well-being or Flexible Working Request matters as required. Follow the right process for psychometric testing, organise testing process and administer psychometric tests at appropriate sites, support the managers with advice on the recruitment process and guidelines. Ownership of employment contract and Service Agreement templates ensuring consistency and accuracy for issuing and circulating, Produce and send out contracts and offer letters to all new starters within the business which contain the relevant content corresponding to the Tier in which the employee sits i.e. Policies, health questionnaires, Ownership of the Contract Review and Benefits matrices ensuring they are current and accurate at all times Maintaining personnel detail files and managing personnel filing system, Monitor receipt of new starters details such as passports, visas and 3/6 month review and escalate as appropriate to relevant HR representative Manage benefits process and provide benefits information to employees within agreed timeframes and act as liaison between benefits brokers and employee Qualifications To apply to the position of HR Admin you will possess the following skills, experiences and qualifications: HR experience is essential CIPD desirable Enthusiasm, drive and a can-do attitude High level of organisational skills Accuracy and attention to detail Good communication skills Able to prioritise workload Competent user of PC software, including e-mail and Microsoft office and knowledge of an HR database an advantage. Customer focused - managing expectations and reliability Able to work on own initiative and to strict deadlines Team orientated, comfortable working remotely from other team members. Ability to juggle workload to meet business needs. Self- development and continuous effort to update knowledge on company policies and employment law Current, clean driving licence and access to a car. Additional Information As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 20 + 8 bank holidays (plus 1 add day per annum up to 25 days) Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution. Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
May 15, 2024
Full time
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Human Resources Administrator to join our HR team at our Corby site. As HR Admin you will be responsible for taking ownership and coordination of the HR administrative function in all HR areas as required, ensuring a consistent functional approach, accuracy, reliability of information and close team working with the Group HR team, reporting directly to the Senior HR Business Partner. This is a full time, permanent position Monday to Friday 9am to 5pm offering a competitive salary, package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Admin include: Coordinating the output of the HR function for the full employee life-cycle. Respond to general administrative queries (email and phone) in a timely and helpful manner. Produce HR statistics and reports and distribute to appropriate audience, including Group, within agreed time frame. Generate other HR-specific reporting data, as requested. Coordinate with key interfaces on HR processes and procedures Accurately advise managers on the company HR policies in a timely manner. Timely production of letters including but not limited to ER letters, maternity letters, references etc. With support from the HR Advisors, provide assistance to managers in order to resolve Grievance, Disciplinary, Well-being or Flexible Working Request matters as required. Follow the right process for psychometric testing, organise testing process and administer psychometric tests at appropriate sites, support the managers with advice on the recruitment process and guidelines. Ownership of employment contract and Service Agreement templates ensuring consistency and accuracy for issuing and circulating, Produce and send out contracts and offer letters to all new starters within the business which contain the relevant content corresponding to the Tier in which the employee sits i.e. Policies, health questionnaires, Ownership of the Contract Review and Benefits matrices ensuring they are current and accurate at all times Maintaining personnel detail files and managing personnel filing system, Monitor receipt of new starters details such as passports, visas and 3/6 month review and escalate as appropriate to relevant HR representative Manage benefits process and provide benefits information to employees within agreed timeframes and act as liaison between benefits brokers and employee Qualifications To apply to the position of HR Admin you will possess the following skills, experiences and qualifications: HR experience is essential CIPD desirable Enthusiasm, drive and a can-do attitude High level of organisational skills Accuracy and attention to detail Good communication skills Able to prioritise workload Competent user of PC software, including e-mail and Microsoft office and knowledge of an HR database an advantage. Customer focused - managing expectations and reliability Able to work on own initiative and to strict deadlines Team orientated, comfortable working remotely from other team members. Ability to juggle workload to meet business needs. Self- development and continuous effort to update knowledge on company policies and employment law Current, clean driving licence and access to a car. Additional Information As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 20 + 8 bank holidays (plus 1 add day per annum up to 25 days) Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution. Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Human Resources Administrator to join our HR team at our Corby site. As HR Admin you will be responsible for taking ownership and coordination of the HR administrative function in all HR areas as required, ensuring a consistent functional approach, accuracy, reliability of information and close team working with the Group HR team, reporting directly to the Senior HR Business Partner. This is a full time, permanent position Monday to Friday 9am to 5pm offering a competitive salary, package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Admin include: Coordinating the output of the HR function for the full employee life-cycle. Respond to general administrative queries (email and phone) in a timely and helpful manner. Produce HR statistics and reports and distribute to appropriate audience, including Group, within agreed time frame. Generate other HR-specific reporting data, as requested. Coordinate with key interfaces on HR processes and procedures Accurately advise managers on the company HR policies in a timely manner. Timely production of letters including but not limited to ER letters, maternity letters, references etc. With support from the HR Advisors, provide assistance to managers in order to resolve Grievance, Disciplinary, Well-being or Flexible Working Request matters as required. Follow the right process for psychometric testing, organise testing process and administer psychometric tests at appropriate sites, support the managers with advice on the recruitment process and guidelines. Ownership of employment contract and Service Agreement templates ensuring consistency and accuracy for issuing and circulating, Produce and send out contracts and offer letters to all new starters within the business which contain the relevant content corresponding to the Tier in which the employee sits i.e. Policies, health questionnaires, Ownership of the Contract Review and Benefits matrices ensuring they are current and accurate at all times Maintaining personnel detail files and managing personnel filing system, Monitor receipt of new starters details such as passports, visas and 3/6 month review and escalate as appropriate to relevant HR representative Manage benefits process and provide benefits information to employees within agreed timeframes and act as liaison between benefits brokers and employee Qualifications To apply to the position of HR Admin you will possess the following skills, experiences and qualifications: HR experience is essential CIPD desirable Enthusiasm, drive and a can-do attitude High level of organisational skills Accuracy and attention to detail Good communication skills Able to prioritise workload Competent user of PC software, including e-mail and Microsoft office and knowledge of an HR database an advantage. Customer focused - managing expectations and reliability Able to work on own initiative and to strict deadlines Team orientated, comfortable working remotely from other team members. Ability to juggle workload to meet business needs. Self- development and continuous effort to update knowledge on company policies and employment law Current, clean driving licence and access to a car. Additional Information As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 20 + 8 bank holidays (plus 1 add day per annum up to 25 days) Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution. Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
May 15, 2024
Full time
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Human Resources Administrator to join our HR team at our Corby site. As HR Admin you will be responsible for taking ownership and coordination of the HR administrative function in all HR areas as required, ensuring a consistent functional approach, accuracy, reliability of information and close team working with the Group HR team, reporting directly to the Senior HR Business Partner. This is a full time, permanent position Monday to Friday 9am to 5pm offering a competitive salary, package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Admin include: Coordinating the output of the HR function for the full employee life-cycle. Respond to general administrative queries (email and phone) in a timely and helpful manner. Produce HR statistics and reports and distribute to appropriate audience, including Group, within agreed time frame. Generate other HR-specific reporting data, as requested. Coordinate with key interfaces on HR processes and procedures Accurately advise managers on the company HR policies in a timely manner. Timely production of letters including but not limited to ER letters, maternity letters, references etc. With support from the HR Advisors, provide assistance to managers in order to resolve Grievance, Disciplinary, Well-being or Flexible Working Request matters as required. Follow the right process for psychometric testing, organise testing process and administer psychometric tests at appropriate sites, support the managers with advice on the recruitment process and guidelines. Ownership of employment contract and Service Agreement templates ensuring consistency and accuracy for issuing and circulating, Produce and send out contracts and offer letters to all new starters within the business which contain the relevant content corresponding to the Tier in which the employee sits i.e. Policies, health questionnaires, Ownership of the Contract Review and Benefits matrices ensuring they are current and accurate at all times Maintaining personnel detail files and managing personnel filing system, Monitor receipt of new starters details such as passports, visas and 3/6 month review and escalate as appropriate to relevant HR representative Manage benefits process and provide benefits information to employees within agreed timeframes and act as liaison between benefits brokers and employee Qualifications To apply to the position of HR Admin you will possess the following skills, experiences and qualifications: HR experience is essential CIPD desirable Enthusiasm, drive and a can-do attitude High level of organisational skills Accuracy and attention to detail Good communication skills Able to prioritise workload Competent user of PC software, including e-mail and Microsoft office and knowledge of an HR database an advantage. Customer focused - managing expectations and reliability Able to work on own initiative and to strict deadlines Team orientated, comfortable working remotely from other team members. Ability to juggle workload to meet business needs. Self- development and continuous effort to update knowledge on company policies and employment law Current, clean driving licence and access to a car. Additional Information As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 20 + 8 bank holidays (plus 1 add day per annum up to 25 days) Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution. Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Human Resources Administrator to join our HR team at our Corby site. As HR Admin you will be responsible for taking ownership and coordination of the HR administrative function in all HR areas as required, ensuring a consistent functional approach, accuracy, reliability of information and close team working with the Group HR team, reporting directly to the Senior HR Business Partner. This is a full time, permanent position Monday to Friday 9am to 5pm offering a competitive salary, package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Admin include: Coordinating the output of the HR function for the full employee life-cycle. Respond to general administrative queries (email and phone) in a timely and helpful manner. Produce HR statistics and reports and distribute to appropriate audience, including Group, within agreed time frame. Generate other HR-specific reporting data, as requested. Coordinate with key interfaces on HR processes and procedures Accurately advise managers on the company HR policies in a timely manner. Timely production of letters including but not limited to ER letters, maternity letters, references etc. With support from the HR Advisors, provide assistance to managers in order to resolve Grievance, Disciplinary, Well-being or Flexible Working Request matters as required. Follow the right process for psychometric testing, organise testing process and administer psychometric tests at appropriate sites, support the managers with advice on the recruitment process and guidelines. Ownership of employment contract and Service Agreement templates ensuring consistency and accuracy for issuing and circulating, Produce and send out contracts and offer letters to all new starters within the business which contain the relevant content corresponding to the Tier in which the employee sits i.e. Policies, health questionnaires, Ownership of the Contract Review and Benefits matrices ensuring they are current and accurate at all times Maintaining personnel detail files and managing personnel filing system, Monitor receipt of new starters details such as passports, visas and 3/6 month review and escalate as appropriate to relevant HR representative Manage benefits process and provide benefits information to employees within agreed timeframes and act as liaison between benefits brokers and employee Qualifications To apply to the position of HR Admin you will possess the following skills, experiences and qualifications: HR experience is essential CIPD desirable Enthusiasm, drive and a can-do attitude High level of organisational skills Accuracy and attention to detail Good communication skills Able to prioritise workload Competent user of PC software, including e-mail and Microsoft office and knowledge of an HR database an advantage. Customer focused - managing expectations and reliability Able to work on own initiative and to strict deadlines Team orientated, comfortable working remotely from other team members. Ability to juggle workload to meet business needs. Self- development and continuous effort to update knowledge on company policies and employment law Current, clean driving licence and access to a car. Additional Information As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 20 + 8 bank holidays (plus 1 add day per annum up to 25 days) Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution. Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
May 15, 2024
Full time
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Human Resources Administrator to join our HR team at our Corby site. As HR Admin you will be responsible for taking ownership and coordination of the HR administrative function in all HR areas as required, ensuring a consistent functional approach, accuracy, reliability of information and close team working with the Group HR team, reporting directly to the Senior HR Business Partner. This is a full time, permanent position Monday to Friday 9am to 5pm offering a competitive salary, package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Admin include: Coordinating the output of the HR function for the full employee life-cycle. Respond to general administrative queries (email and phone) in a timely and helpful manner. Produce HR statistics and reports and distribute to appropriate audience, including Group, within agreed time frame. Generate other HR-specific reporting data, as requested. Coordinate with key interfaces on HR processes and procedures Accurately advise managers on the company HR policies in a timely manner. Timely production of letters including but not limited to ER letters, maternity letters, references etc. With support from the HR Advisors, provide assistance to managers in order to resolve Grievance, Disciplinary, Well-being or Flexible Working Request matters as required. Follow the right process for psychometric testing, organise testing process and administer psychometric tests at appropriate sites, support the managers with advice on the recruitment process and guidelines. Ownership of employment contract and Service Agreement templates ensuring consistency and accuracy for issuing and circulating, Produce and send out contracts and offer letters to all new starters within the business which contain the relevant content corresponding to the Tier in which the employee sits i.e. Policies, health questionnaires, Ownership of the Contract Review and Benefits matrices ensuring they are current and accurate at all times Maintaining personnel detail files and managing personnel filing system, Monitor receipt of new starters details such as passports, visas and 3/6 month review and escalate as appropriate to relevant HR representative Manage benefits process and provide benefits information to employees within agreed timeframes and act as liaison between benefits brokers and employee Qualifications To apply to the position of HR Admin you will possess the following skills, experiences and qualifications: HR experience is essential CIPD desirable Enthusiasm, drive and a can-do attitude High level of organisational skills Accuracy and attention to detail Good communication skills Able to prioritise workload Competent user of PC software, including e-mail and Microsoft office and knowledge of an HR database an advantage. Customer focused - managing expectations and reliability Able to work on own initiative and to strict deadlines Team orientated, comfortable working remotely from other team members. Ability to juggle workload to meet business needs. Self- development and continuous effort to update knowledge on company policies and employment law Current, clean driving licence and access to a car. Additional Information As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 20 + 8 bank holidays (plus 1 add day per annum up to 25 days) Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution. Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Human Resources Administrator to join our HR team at our Corby site. As HR Admin you will be responsible for taking ownership and coordination of the HR administrative function in all HR areas as required, ensuring a consistent functional approach, accuracy, reliability of information and close team working with the Group HR team, reporting directly to the Senior HR Business Partner. This is a full time, permanent position Monday to Friday 9am to 5pm offering a competitive salary, package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Admin include: Coordinating the output of the HR function for the full employee life-cycle. Respond to general administrative queries (email and phone) in a timely and helpful manner. Produce HR statistics and reports and distribute to appropriate audience, including Group, within agreed time frame. Generate other HR-specific reporting data, as requested. Coordinate with key interfaces on HR processes and procedures Accurately advise managers on the company HR policies in a timely manner. Timely production of letters including but not limited to ER letters, maternity letters, references etc. With support from the HR Advisors, provide assistance to managers in order to resolve Grievance, Disciplinary, Well-being or Flexible Working Request matters as required. Follow the right process for psychometric testing, organise testing process and administer psychometric tests at appropriate sites, support the managers with advice on the recruitment process and guidelines. Ownership of employment contract and Service Agreement templates ensuring consistency and accuracy for issuing and circulating, Produce and send out contracts and offer letters to all new starters within the business which contain the relevant content corresponding to the Tier in which the employee sits i.e. Policies, health questionnaires, Ownership of the Contract Review and Benefits matrices ensuring they are current and accurate at all times Maintaining personnel detail files and managing personnel filing system, Monitor receipt of new starters details such as passports, visas and 3/6 month review and escalate as appropriate to relevant HR representative Manage benefits process and provide benefits information to employees within agreed timeframes and act as liaison between benefits brokers and employee Qualifications To apply to the position of HR Admin you will possess the following skills, experiences and qualifications: HR experience is essential CIPD desirable Enthusiasm, drive and a can-do attitude High level of organisational skills Accuracy and attention to detail Good communication skills Able to prioritise workload Competent user of PC software, including e-mail and Microsoft office and knowledge of an HR database an advantage. Customer focused - managing expectations and reliability Able to work on own initiative and to strict deadlines Team orientated, comfortable working remotely from other team members. Ability to juggle workload to meet business needs. Self- development and continuous effort to update knowledge on company policies and employment law Current, clean driving licence and access to a car. Additional Information As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 20 + 8 bank holidays (plus 1 add day per annum up to 25 days) Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution. Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
May 15, 2024
Full time
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Human Resources Administrator to join our HR team at our Corby site. As HR Admin you will be responsible for taking ownership and coordination of the HR administrative function in all HR areas as required, ensuring a consistent functional approach, accuracy, reliability of information and close team working with the Group HR team, reporting directly to the Senior HR Business Partner. This is a full time, permanent position Monday to Friday 9am to 5pm offering a competitive salary, package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Admin include: Coordinating the output of the HR function for the full employee life-cycle. Respond to general administrative queries (email and phone) in a timely and helpful manner. Produce HR statistics and reports and distribute to appropriate audience, including Group, within agreed time frame. Generate other HR-specific reporting data, as requested. Coordinate with key interfaces on HR processes and procedures Accurately advise managers on the company HR policies in a timely manner. Timely production of letters including but not limited to ER letters, maternity letters, references etc. With support from the HR Advisors, provide assistance to managers in order to resolve Grievance, Disciplinary, Well-being or Flexible Working Request matters as required. Follow the right process for psychometric testing, organise testing process and administer psychometric tests at appropriate sites, support the managers with advice on the recruitment process and guidelines. Ownership of employment contract and Service Agreement templates ensuring consistency and accuracy for issuing and circulating, Produce and send out contracts and offer letters to all new starters within the business which contain the relevant content corresponding to the Tier in which the employee sits i.e. Policies, health questionnaires, Ownership of the Contract Review and Benefits matrices ensuring they are current and accurate at all times Maintaining personnel detail files and managing personnel filing system, Monitor receipt of new starters details such as passports, visas and 3/6 month review and escalate as appropriate to relevant HR representative Manage benefits process and provide benefits information to employees within agreed timeframes and act as liaison between benefits brokers and employee Qualifications To apply to the position of HR Admin you will possess the following skills, experiences and qualifications: HR experience is essential CIPD desirable Enthusiasm, drive and a can-do attitude High level of organisational skills Accuracy and attention to detail Good communication skills Able to prioritise workload Competent user of PC software, including e-mail and Microsoft office and knowledge of an HR database an advantage. Customer focused - managing expectations and reliability Able to work on own initiative and to strict deadlines Team orientated, comfortable working remotely from other team members. Ability to juggle workload to meet business needs. Self- development and continuous effort to update knowledge on company policies and employment law Current, clean driving licence and access to a car. Additional Information As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 20 + 8 bank holidays (plus 1 add day per annum up to 25 days) Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution. Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
Our client, a rapidly expanding company based in Edinburgh, are seeking experienced Customer Service Representatives who are fluent in German to join their dynamic team. If you're passionate about travel and enjoy helping customers fulfil their travel dreams, this could be the perfect opportunity for you. The position offers hybrid working arrangements after successful completion of training and probation. Responsibilities: Deliver outstanding customer service to clients through phone, email, and chat channels. Assist customers promptly and professionally with their inquiries, concerns, and requests. Evaluate customer needs and suggest suitable products or services. Efficiently process orders, returns, and exchanges with precision. Maintain accurate customer records and update information as required. Collaborate with fellow team members to address complex customer issues. Conduct follow-ups with customers to ensure their satisfaction and resolve any remaining concerns. Requirements: Previous experience in a customer service role is preferred. Possess excellent verbal and written communication skills. Demonstrate strong problem-solving abilities and meticulous attention to detail. Ability to assess customer needs and recommend appropriate solutions. Proficient in using computer systems and various software applications. Thrive in a team-oriented environment and work collaboratively. If you are a German speaker with a passion for travel and a commitment to providing exceptional customer service, we encourage you to apply for this exciting opportunity. Join our client's team in Edinburgh and embark on a journey to help customers achieve their travel dreams. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
May 15, 2024
Full time
Our client, a rapidly expanding company based in Edinburgh, are seeking experienced Customer Service Representatives who are fluent in German to join their dynamic team. If you're passionate about travel and enjoy helping customers fulfil their travel dreams, this could be the perfect opportunity for you. The position offers hybrid working arrangements after successful completion of training and probation. Responsibilities: Deliver outstanding customer service to clients through phone, email, and chat channels. Assist customers promptly and professionally with their inquiries, concerns, and requests. Evaluate customer needs and suggest suitable products or services. Efficiently process orders, returns, and exchanges with precision. Maintain accurate customer records and update information as required. Collaborate with fellow team members to address complex customer issues. Conduct follow-ups with customers to ensure their satisfaction and resolve any remaining concerns. Requirements: Previous experience in a customer service role is preferred. Possess excellent verbal and written communication skills. Demonstrate strong problem-solving abilities and meticulous attention to detail. Ability to assess customer needs and recommend appropriate solutions. Proficient in using computer systems and various software applications. Thrive in a team-oriented environment and work collaboratively. If you are a German speaker with a passion for travel and a commitment to providing exceptional customer service, we encourage you to apply for this exciting opportunity. Join our client's team in Edinburgh and embark on a journey to help customers achieve their travel dreams. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Human Resources Administrator to join our HR team at our Corby site. As HR Admin you will be responsible for taking ownership and coordination of the HR administrative function in all HR areas as required, ensuring a consistent functional approach, accuracy, reliability of information and close team working with the Group HR team, reporting directly to the Senior HR Business Partner. This is a full time, permanent position Monday to Friday 9am to 5pm offering a competitive salary, package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Admin include: Coordinating the output of the HR function for the full employee life-cycle. Respond to general administrative queries (email and phone) in a timely and helpful manner. Produce HR statistics and reports and distribute to appropriate audience, including Group, within agreed time frame. Generate other HR-specific reporting data, as requested. Coordinate with key interfaces on HR processes and procedures Accurately advise managers on the company HR policies in a timely manner. Timely production of letters including but not limited to ER letters, maternity letters, references etc. With support from the HR Advisors, provide assistance to managers in order to resolve Grievance, Disciplinary, Well-being or Flexible Working Request matters as required. Follow the right process for psychometric testing, organise testing process and administer psychometric tests at appropriate sites, support the managers with advice on the recruitment process and guidelines. Ownership of employment contract and Service Agreement templates ensuring consistency and accuracy for issuing and circulating, Produce and send out contracts and offer letters to all new starters within the business which contain the relevant content corresponding to the Tier in which the employee sits i.e. Policies, health questionnaires, Ownership of the Contract Review and Benefits matrices ensuring they are current and accurate at all times Maintaining personnel detail files and managing personnel filing system, Monitor receipt of new starters details such as passports, visas and 3/6 month review and escalate as appropriate to relevant HR representative Manage benefits process and provide benefits information to employees within agreed timeframes and act as liaison between benefits brokers and employee Qualifications To apply to the position of HR Admin you will possess the following skills, experiences and qualifications: HR experience is essential CIPD desirable Enthusiasm, drive and a can-do attitude High level of organisational skills Accuracy and attention to detail Good communication skills Able to prioritise workload Competent user of PC software, including e-mail and Microsoft office and knowledge of an HR database an advantage. Customer focused - managing expectations and reliability Able to work on own initiative and to strict deadlines Team orientated, comfortable working remotely from other team members. Ability to juggle workload to meet business needs. Self- development and continuous effort to update knowledge on company policies and employment law Current, clean driving licence and access to a car. Additional Information As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 20 + 8 bank holidays (plus 1 add day per annum up to 25 days) Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution. Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
May 15, 2024
Full time
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Human Resources Administrator to join our HR team at our Corby site. As HR Admin you will be responsible for taking ownership and coordination of the HR administrative function in all HR areas as required, ensuring a consistent functional approach, accuracy, reliability of information and close team working with the Group HR team, reporting directly to the Senior HR Business Partner. This is a full time, permanent position Monday to Friday 9am to 5pm offering a competitive salary, package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Admin include: Coordinating the output of the HR function for the full employee life-cycle. Respond to general administrative queries (email and phone) in a timely and helpful manner. Produce HR statistics and reports and distribute to appropriate audience, including Group, within agreed time frame. Generate other HR-specific reporting data, as requested. Coordinate with key interfaces on HR processes and procedures Accurately advise managers on the company HR policies in a timely manner. Timely production of letters including but not limited to ER letters, maternity letters, references etc. With support from the HR Advisors, provide assistance to managers in order to resolve Grievance, Disciplinary, Well-being or Flexible Working Request matters as required. Follow the right process for psychometric testing, organise testing process and administer psychometric tests at appropriate sites, support the managers with advice on the recruitment process and guidelines. Ownership of employment contract and Service Agreement templates ensuring consistency and accuracy for issuing and circulating, Produce and send out contracts and offer letters to all new starters within the business which contain the relevant content corresponding to the Tier in which the employee sits i.e. Policies, health questionnaires, Ownership of the Contract Review and Benefits matrices ensuring they are current and accurate at all times Maintaining personnel detail files and managing personnel filing system, Monitor receipt of new starters details such as passports, visas and 3/6 month review and escalate as appropriate to relevant HR representative Manage benefits process and provide benefits information to employees within agreed timeframes and act as liaison between benefits brokers and employee Qualifications To apply to the position of HR Admin you will possess the following skills, experiences and qualifications: HR experience is essential CIPD desirable Enthusiasm, drive and a can-do attitude High level of organisational skills Accuracy and attention to detail Good communication skills Able to prioritise workload Competent user of PC software, including e-mail and Microsoft office and knowledge of an HR database an advantage. Customer focused - managing expectations and reliability Able to work on own initiative and to strict deadlines Team orientated, comfortable working remotely from other team members. Ability to juggle workload to meet business needs. Self- development and continuous effort to update knowledge on company policies and employment law Current, clean driving licence and access to a car. Additional Information As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 20 + 8 bank holidays (plus 1 add day per annum up to 25 days) Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution. Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Human Resources Administrator to join our HR team at our Corby site. As HR Admin you will be responsible for taking ownership and coordination of the HR administrative function in all HR areas as required, ensuring a consistent functional approach, accuracy, reliability of information and close team working with the Group HR team, reporting directly to the Senior HR Business Partner. This is a full time, permanent position Monday to Friday 9am to 5pm offering a competitive salary, package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Admin include: Coordinating the output of the HR function for the full employee life-cycle. Respond to general administrative queries (email and phone) in a timely and helpful manner. Produce HR statistics and reports and distribute to appropriate audience, including Group, within agreed time frame. Generate other HR-specific reporting data, as requested. Coordinate with key interfaces on HR processes and procedures Accurately advise managers on the company HR policies in a timely manner. Timely production of letters including but not limited to ER letters, maternity letters, references etc. With support from the HR Advisors, provide assistance to managers in order to resolve Grievance, Disciplinary, Well-being or Flexible Working Request matters as required. Follow the right process for psychometric testing, organise testing process and administer psychometric tests at appropriate sites, support the managers with advice on the recruitment process and guidelines. Ownership of employment contract and Service Agreement templates ensuring consistency and accuracy for issuing and circulating, Produce and send out contracts and offer letters to all new starters within the business which contain the relevant content corresponding to the Tier in which the employee sits i.e. Policies, health questionnaires, Ownership of the Contract Review and Benefits matrices ensuring they are current and accurate at all times Maintaining personnel detail files and managing personnel filing system, Monitor receipt of new starters details such as passports, visas and 3/6 month review and escalate as appropriate to relevant HR representative Manage benefits process and provide benefits information to employees within agreed timeframes and act as liaison between benefits brokers and employee Qualifications To apply to the position of HR Admin you will possess the following skills, experiences and qualifications: HR experience is essential CIPD desirable Enthusiasm, drive and a can-do attitude High level of organisational skills Accuracy and attention to detail Good communication skills Able to prioritise workload Competent user of PC software, including e-mail and Microsoft office and knowledge of an HR database an advantage. Customer focused - managing expectations and reliability Able to work on own initiative and to strict deadlines Team orientated, comfortable working remotely from other team members. Ability to juggle workload to meet business needs. Self- development and continuous effort to update knowledge on company policies and employment law Current, clean driving licence and access to a car. Additional Information As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 20 + 8 bank holidays (plus 1 add day per annum up to 25 days) Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution. Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
May 15, 2024
Full time
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Human Resources Administrator to join our HR team at our Corby site. As HR Admin you will be responsible for taking ownership and coordination of the HR administrative function in all HR areas as required, ensuring a consistent functional approach, accuracy, reliability of information and close team working with the Group HR team, reporting directly to the Senior HR Business Partner. This is a full time, permanent position Monday to Friday 9am to 5pm offering a competitive salary, package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Admin include: Coordinating the output of the HR function for the full employee life-cycle. Respond to general administrative queries (email and phone) in a timely and helpful manner. Produce HR statistics and reports and distribute to appropriate audience, including Group, within agreed time frame. Generate other HR-specific reporting data, as requested. Coordinate with key interfaces on HR processes and procedures Accurately advise managers on the company HR policies in a timely manner. Timely production of letters including but not limited to ER letters, maternity letters, references etc. With support from the HR Advisors, provide assistance to managers in order to resolve Grievance, Disciplinary, Well-being or Flexible Working Request matters as required. Follow the right process for psychometric testing, organise testing process and administer psychometric tests at appropriate sites, support the managers with advice on the recruitment process and guidelines. Ownership of employment contract and Service Agreement templates ensuring consistency and accuracy for issuing and circulating, Produce and send out contracts and offer letters to all new starters within the business which contain the relevant content corresponding to the Tier in which the employee sits i.e. Policies, health questionnaires, Ownership of the Contract Review and Benefits matrices ensuring they are current and accurate at all times Maintaining personnel detail files and managing personnel filing system, Monitor receipt of new starters details such as passports, visas and 3/6 month review and escalate as appropriate to relevant HR representative Manage benefits process and provide benefits information to employees within agreed timeframes and act as liaison between benefits brokers and employee Qualifications To apply to the position of HR Admin you will possess the following skills, experiences and qualifications: HR experience is essential CIPD desirable Enthusiasm, drive and a can-do attitude High level of organisational skills Accuracy and attention to detail Good communication skills Able to prioritise workload Competent user of PC software, including e-mail and Microsoft office and knowledge of an HR database an advantage. Customer focused - managing expectations and reliability Able to work on own initiative and to strict deadlines Team orientated, comfortable working remotely from other team members. Ability to juggle workload to meet business needs. Self- development and continuous effort to update knowledge on company policies and employment law Current, clean driving licence and access to a car. Additional Information As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 20 + 8 bank holidays (plus 1 add day per annum up to 25 days) Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution. Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Human Resources Administrator to join our HR team at our Corby site. As HR Admin you will be responsible for taking ownership and coordination of the HR administrative function in all HR areas as required, ensuring a consistent functional approach, accuracy, reliability of information and close team working with the Group HR team, reporting directly to the Senior HR Business Partner. This is a full time, permanent position Monday to Friday 9am to 5pm offering a competitive salary, package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Admin include: Coordinating the output of the HR function for the full employee life-cycle. Respond to general administrative queries (email and phone) in a timely and helpful manner. Produce HR statistics and reports and distribute to appropriate audience, including Group, within agreed time frame. Generate other HR-specific reporting data, as requested. Coordinate with key interfaces on HR processes and procedures Accurately advise managers on the company HR policies in a timely manner. Timely production of letters including but not limited to ER letters, maternity letters, references etc. With support from the HR Advisors, provide assistance to managers in order to resolve Grievance, Disciplinary, Well-being or Flexible Working Request matters as required. Follow the right process for psychometric testing, organise testing process and administer psychometric tests at appropriate sites, support the managers with advice on the recruitment process and guidelines. Ownership of employment contract and Service Agreement templates ensuring consistency and accuracy for issuing and circulating, Produce and send out contracts and offer letters to all new starters within the business which contain the relevant content corresponding to the Tier in which the employee sits i.e. Policies, health questionnaires, Ownership of the Contract Review and Benefits matrices ensuring they are current and accurate at all times Maintaining personnel detail files and managing personnel filing system, Monitor receipt of new starters details such as passports, visas and 3/6 month review and escalate as appropriate to relevant HR representative Manage benefits process and provide benefits information to employees within agreed timeframes and act as liaison between benefits brokers and employee Qualifications To apply to the position of HR Admin you will possess the following skills, experiences and qualifications: HR experience is essential CIPD desirable Enthusiasm, drive and a can-do attitude High level of organisational skills Accuracy and attention to detail Good communication skills Able to prioritise workload Competent user of PC software, including e-mail and Microsoft office and knowledge of an HR database an advantage. Customer focused - managing expectations and reliability Able to work on own initiative and to strict deadlines Team orientated, comfortable working remotely from other team members. Ability to juggle workload to meet business needs. Self- development and continuous effort to update knowledge on company policies and employment law Current, clean driving licence and access to a car. Additional Information As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 20 + 8 bank holidays (plus 1 add day per annum up to 25 days) Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution. Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
May 15, 2024
Full time
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Human Resources Administrator to join our HR team at our Corby site. As HR Admin you will be responsible for taking ownership and coordination of the HR administrative function in all HR areas as required, ensuring a consistent functional approach, accuracy, reliability of information and close team working with the Group HR team, reporting directly to the Senior HR Business Partner. This is a full time, permanent position Monday to Friday 9am to 5pm offering a competitive salary, package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Admin include: Coordinating the output of the HR function for the full employee life-cycle. Respond to general administrative queries (email and phone) in a timely and helpful manner. Produce HR statistics and reports and distribute to appropriate audience, including Group, within agreed time frame. Generate other HR-specific reporting data, as requested. Coordinate with key interfaces on HR processes and procedures Accurately advise managers on the company HR policies in a timely manner. Timely production of letters including but not limited to ER letters, maternity letters, references etc. With support from the HR Advisors, provide assistance to managers in order to resolve Grievance, Disciplinary, Well-being or Flexible Working Request matters as required. Follow the right process for psychometric testing, organise testing process and administer psychometric tests at appropriate sites, support the managers with advice on the recruitment process and guidelines. Ownership of employment contract and Service Agreement templates ensuring consistency and accuracy for issuing and circulating, Produce and send out contracts and offer letters to all new starters within the business which contain the relevant content corresponding to the Tier in which the employee sits i.e. Policies, health questionnaires, Ownership of the Contract Review and Benefits matrices ensuring they are current and accurate at all times Maintaining personnel detail files and managing personnel filing system, Monitor receipt of new starters details such as passports, visas and 3/6 month review and escalate as appropriate to relevant HR representative Manage benefits process and provide benefits information to employees within agreed timeframes and act as liaison between benefits brokers and employee Qualifications To apply to the position of HR Admin you will possess the following skills, experiences and qualifications: HR experience is essential CIPD desirable Enthusiasm, drive and a can-do attitude High level of organisational skills Accuracy and attention to detail Good communication skills Able to prioritise workload Competent user of PC software, including e-mail and Microsoft office and knowledge of an HR database an advantage. Customer focused - managing expectations and reliability Able to work on own initiative and to strict deadlines Team orientated, comfortable working remotely from other team members. Ability to juggle workload to meet business needs. Self- development and continuous effort to update knowledge on company policies and employment law Current, clean driving licence and access to a car. Additional Information As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 20 + 8 bank holidays (plus 1 add day per annum up to 25 days) Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution. Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !