Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Helpdesk Administrator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join the team located in Birmingham. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: 1. Obtaining supplier quotes and uploading onto the internal system for client approval. 2. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
May 18, 2024
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Helpdesk Administrator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join the team located in Birmingham. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: 1. Obtaining supplier quotes and uploading onto the internal system for client approval. 2. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
Reporting directly to the Supply Chain Manager this role will be based in Norwich and work closely with our Group Supply Chain department in Paris. The successful candidate will provide an effective and economic service to both Offshore Installations and our Onshore Terminals at Bacton & Dimlington. You will need to demonstrate flexibility in your approach, adherence to Group values and provide attention to detail in your work to proactively find solutions to Operational needs. This is a staff position working Monday to Friday, based in our Norwich office, however the role may require periodic travel to other locations. Key Responsibilities Include: â Work closely with the Supply Chain Manager and ensure his role during their absence. â Adopt and implement the Group Supply Chain policies and values. â Collaborate with other departments to identify and maintain resources needed to establish and provide an effective supply chain. â Reviewing and updating supply chain practices in line with company/Group policies, standards, laws and regulations and oversight of any subsequent changes to the process. â Implementing logistic strategies, tracking goods from the origination point to the warehouse. â Develop and maintain detailed inventories of materials and supplies located at warehouses. â Analysing the supply chain data and solving any issues or putting alternative plans in place. â Evaluate and report on KPIs. â Negotiating terms and prices with suppliers, monitoring, and assessing their performance and maintaining cost-effective practices. â Commercial awareness and understanding of terms and conditions and contracting strategies. â Benchmark and negotiate complex goods and services requests in compliance with Site requirements and QSHE policies. â Improve the overall supply chain performance and look for any possible innovations to the process. â Manage and motivate a team of supply chain staff. â Enforce strict adherence to safety standards, supervise the monthly warehouse QHSE meeting. â Perform other related duties as assigned. Supervisory Specific Responsibilities: â Oversee the daily workflow and schedule of the department. â Manage and motivate a team of supply chain staff (Appraisal, Annual leave etc). â Monitor the performance of the supply chain team. Key Skills & Experience Required: â Good communication and Interpersonal skills. â Relationship management skills and active listening. â Complex problem-solving skills. â Strong planning skills. â Comfort with leading and training employees. â An understanding of Microsoft Office packages such as Excel, Word and PowerPoint, Teams. â Working knowledge of SAP MM. â Excellent time management skills and the ability to work under pressure while maintaining accuracy. â Strategic planning and thinking, systems analysis and evaluation. â Previous Oil & Gas experience would be an advantage. â MCIPS desirable. With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
May 18, 2024
Full time
Reporting directly to the Supply Chain Manager this role will be based in Norwich and work closely with our Group Supply Chain department in Paris. The successful candidate will provide an effective and economic service to both Offshore Installations and our Onshore Terminals at Bacton & Dimlington. You will need to demonstrate flexibility in your approach, adherence to Group values and provide attention to detail in your work to proactively find solutions to Operational needs. This is a staff position working Monday to Friday, based in our Norwich office, however the role may require periodic travel to other locations. Key Responsibilities Include: â Work closely with the Supply Chain Manager and ensure his role during their absence. â Adopt and implement the Group Supply Chain policies and values. â Collaborate with other departments to identify and maintain resources needed to establish and provide an effective supply chain. â Reviewing and updating supply chain practices in line with company/Group policies, standards, laws and regulations and oversight of any subsequent changes to the process. â Implementing logistic strategies, tracking goods from the origination point to the warehouse. â Develop and maintain detailed inventories of materials and supplies located at warehouses. â Analysing the supply chain data and solving any issues or putting alternative plans in place. â Evaluate and report on KPIs. â Negotiating terms and prices with suppliers, monitoring, and assessing their performance and maintaining cost-effective practices. â Commercial awareness and understanding of terms and conditions and contracting strategies. â Benchmark and negotiate complex goods and services requests in compliance with Site requirements and QSHE policies. â Improve the overall supply chain performance and look for any possible innovations to the process. â Manage and motivate a team of supply chain staff. â Enforce strict adherence to safety standards, supervise the monthly warehouse QHSE meeting. â Perform other related duties as assigned. Supervisory Specific Responsibilities: â Oversee the daily workflow and schedule of the department. â Manage and motivate a team of supply chain staff (Appraisal, Annual leave etc). â Monitor the performance of the supply chain team. Key Skills & Experience Required: â Good communication and Interpersonal skills. â Relationship management skills and active listening. â Complex problem-solving skills. â Strong planning skills. â Comfort with leading and training employees. â An understanding of Microsoft Office packages such as Excel, Word and PowerPoint, Teams. â Working knowledge of SAP MM. â Excellent time management skills and the ability to work under pressure while maintaining accuracy. â Strategic planning and thinking, systems analysis and evaluation. â Previous Oil & Gas experience would be an advantage. â MCIPS desirable. With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Compliance Administrator (Maternity Cover) CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join the team in Doncaster. The position reports to the Compliance Supervisor forming part of the central compliance team; the role is key to supporting management in achieving and maintaining statutory compliance across various categories on a national basis. You will provide specialist administrative support to compliance management and provide administrative support to management of centrally - driven remedial work programmes. RESPONSIBILITIES Ensure statutory certification and other evidence of completion of statutory and mandatory maintenance tasks is collated, reviewed and appropriately filed Statutory remedial works are identified and recorded; completion is monitored, and evidence is accurately maintained Extracts reports from SI system Any other administrative activity as instructed by the line manager relevant to the team work output Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, corrective actions and reporting Promote and maintain company culture throughout the team Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Compliance Supervisor. PERSON SPECIFICATION Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo or similar CAFM system Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities Must be detail conscious, with an accurate and methodical in approach. Strong organization and communication skills Able to work on more than one task at any given time Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Calm manner able to work under pressure and against rapidly changing demands and priorities. Our mission: To build a world-class business through exceptional service and exceptional people RESPECT We act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration. INTEGRITY No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for. SERVICE We approach our clients' challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities. EXCELLENCE We focus relentlessly on creating winning outcomes for our clients, employees and shareholders.
May 17, 2024
Contractor
Compliance Administrator (Maternity Cover) CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join the team in Doncaster. The position reports to the Compliance Supervisor forming part of the central compliance team; the role is key to supporting management in achieving and maintaining statutory compliance across various categories on a national basis. You will provide specialist administrative support to compliance management and provide administrative support to management of centrally - driven remedial work programmes. RESPONSIBILITIES Ensure statutory certification and other evidence of completion of statutory and mandatory maintenance tasks is collated, reviewed and appropriately filed Statutory remedial works are identified and recorded; completion is monitored, and evidence is accurately maintained Extracts reports from SI system Any other administrative activity as instructed by the line manager relevant to the team work output Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, corrective actions and reporting Promote and maintain company culture throughout the team Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Compliance Supervisor. PERSON SPECIFICATION Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo or similar CAFM system Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities Must be detail conscious, with an accurate and methodical in approach. Strong organization and communication skills Able to work on more than one task at any given time Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Calm manner able to work under pressure and against rapidly changing demands and priorities. Our mission: To build a world-class business through exceptional service and exceptional people RESPECT We act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration. INTEGRITY No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for. SERVICE We approach our clients' challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities. EXCELLENCE We focus relentlessly on creating winning outcomes for our clients, employees and shareholders.
London - England - United Kingdom of Great Britain and Northern Ireland CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Head of Projects (HoP) CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Head of Projects to join the team located in London. The purpose of the role is to: Lead their teams in the safe delivery of projects. Have overall responsibility for generating a sales pipeline to deliver revenue to the BU. Ensure projects are secured and delivered on time and within the financial requirements and margins as specified by the business. Ensure that all projects adhere and are managed to commercial agreements / contracts. They must comply with statutory regulations, are QHSE compliant and meet technical industry standards. General Activities: Ensure the safe delivery of projects through the management of risk and competence. Recruit and retain talent for the present delivery and future growth of projects. Provide leadership in identifying and specifying project opportunities. Deliver contractual commitments on secured projects. Ensure projects are delivered on all maintenance contracts. Complete projects on time and on budget and to the satisfaction of all parties. Identify, reduce and manage all risks (technical, statutory, health and safety, commercial or otherwise) associated with each and every project. Maximise profit through cost reductions and better buying of subcontractor services. Identify and win project through effective relationships. Deliver supportive business communication through advice, review, leadership and direct contribution to management team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other applications as appropriate Promote and maintain the core values of CBRE. Business Development: Plan and develop long term opportunities by creating a pipeline of opportunities. Develop and manage all bids, tenders and proposals. Responsible for generating and securing new sales to exceed the annual financial plan. Seek out opportunities to generate projects through innovation and different technologies. Lead the sales process through solutions development, participation in presentations and consultation meetings. Building Relationships: Develop effective relationships with current and potential customers through demonstrating our capability in project delivery solutions. Build strong relationships with supply partners through which we can bring innovation to our customers. Ensure effective solutions which meet quality expectations can be delivered to our customers. Work with operational managers to ensure the collaborative development of the projects business with effective team working and support of colleagues. Compliance: Make certain that their team comply with project management policies and procedures. Ensure compliance with health and safety policy across all activities. Regularly audit and review performance. Carry out monthly and ad hoc project review meetings covering all aspects of Health & Safety / CDM Legislation and Requirements. Engage with supply partners in a manner that ensures all risk is appropriately apportioned. Development of project financial plans. Financial responsibility for the delivery of the annual projects plan. Manage the monthly P&L and ensure all costs (PMs/HoP) are fully accountable and recoverable. Produce monthly and ad hoc financial reports for the business. Leverage margins on projects by working with subcontractors and suppliers to reduce project costs. Ensure positive cash flow and that all debt is controlled below 60 days. Chair monthly project reviews with BULs, PM's, Project Support, Finance Manager, Procurement Manager, Health & Safety Manager and Commercial Manager. People Management: Recruit, train, appraise and manage a team of exceptional PM delivery team. Have people plan in place at all times Ensure the Project Managers are fully trained and equipped to deliver projects to the right standards and within the CBRE policies and procedures. Conduct performance reviews and create individual PDPs for all direct reports. Responsible for recruitment and selection of all project staff. Being equally responsible for the resolution of any discipline and grievance issues that may arise. Skills Strong influencing, selling and negotiation skills Present with confidence Understand commercial and financial metrics Internal and external customer management Knowledge Knowledge of the construction market Project management methodology Broad understanding of construction Health and Safety law and legislation Understanding of general financial terminology. Experience Proven project management experience in either an M&E, FM, construction or critical environment Experience of developing new project opportunities Proven experience of running a P&L Demonstrable evidence of having managed a team Experience of creating, presenting and managing on bids, tenders and proposals. Qualification Recognised technical qualification in either a construction, mechanical or electrical discipline. Business standard of written and verbal literacy as well as above average numeracy skills Recognised qualification in project management Highly developed interpersonal and communication skills Keep up to date with exciting career opportunities and the latest news.
May 17, 2024
Full time
London - England - United Kingdom of Great Britain and Northern Ireland CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Head of Projects (HoP) CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Head of Projects to join the team located in London. The purpose of the role is to: Lead their teams in the safe delivery of projects. Have overall responsibility for generating a sales pipeline to deliver revenue to the BU. Ensure projects are secured and delivered on time and within the financial requirements and margins as specified by the business. Ensure that all projects adhere and are managed to commercial agreements / contracts. They must comply with statutory regulations, are QHSE compliant and meet technical industry standards. General Activities: Ensure the safe delivery of projects through the management of risk and competence. Recruit and retain talent for the present delivery and future growth of projects. Provide leadership in identifying and specifying project opportunities. Deliver contractual commitments on secured projects. Ensure projects are delivered on all maintenance contracts. Complete projects on time and on budget and to the satisfaction of all parties. Identify, reduce and manage all risks (technical, statutory, health and safety, commercial or otherwise) associated with each and every project. Maximise profit through cost reductions and better buying of subcontractor services. Identify and win project through effective relationships. Deliver supportive business communication through advice, review, leadership and direct contribution to management team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other applications as appropriate Promote and maintain the core values of CBRE. Business Development: Plan and develop long term opportunities by creating a pipeline of opportunities. Develop and manage all bids, tenders and proposals. Responsible for generating and securing new sales to exceed the annual financial plan. Seek out opportunities to generate projects through innovation and different technologies. Lead the sales process through solutions development, participation in presentations and consultation meetings. Building Relationships: Develop effective relationships with current and potential customers through demonstrating our capability in project delivery solutions. Build strong relationships with supply partners through which we can bring innovation to our customers. Ensure effective solutions which meet quality expectations can be delivered to our customers. Work with operational managers to ensure the collaborative development of the projects business with effective team working and support of colleagues. Compliance: Make certain that their team comply with project management policies and procedures. Ensure compliance with health and safety policy across all activities. Regularly audit and review performance. Carry out monthly and ad hoc project review meetings covering all aspects of Health & Safety / CDM Legislation and Requirements. Engage with supply partners in a manner that ensures all risk is appropriately apportioned. Development of project financial plans. Financial responsibility for the delivery of the annual projects plan. Manage the monthly P&L and ensure all costs (PMs/HoP) are fully accountable and recoverable. Produce monthly and ad hoc financial reports for the business. Leverage margins on projects by working with subcontractors and suppliers to reduce project costs. Ensure positive cash flow and that all debt is controlled below 60 days. Chair monthly project reviews with BULs, PM's, Project Support, Finance Manager, Procurement Manager, Health & Safety Manager and Commercial Manager. People Management: Recruit, train, appraise and manage a team of exceptional PM delivery team. Have people plan in place at all times Ensure the Project Managers are fully trained and equipped to deliver projects to the right standards and within the CBRE policies and procedures. Conduct performance reviews and create individual PDPs for all direct reports. Responsible for recruitment and selection of all project staff. Being equally responsible for the resolution of any discipline and grievance issues that may arise. Skills Strong influencing, selling and negotiation skills Present with confidence Understand commercial and financial metrics Internal and external customer management Knowledge Knowledge of the construction market Project management methodology Broad understanding of construction Health and Safety law and legislation Understanding of general financial terminology. Experience Proven project management experience in either an M&E, FM, construction or critical environment Experience of developing new project opportunities Proven experience of running a P&L Demonstrable evidence of having managed a team Experience of creating, presenting and managing on bids, tenders and proposals. Qualification Recognised technical qualification in either a construction, mechanical or electrical discipline. Business standard of written and verbal literacy as well as above average numeracy skills Recognised qualification in project management Highly developed interpersonal and communication skills Keep up to date with exciting career opportunities and the latest news.
QHSE Assistant Up to 35,000 GDPR. Role is London based and supporting Cambridge, Liverpool, Oxford and Dublin offices, and where necessary to attend alternative sites. Resourcing Group have an exciting opportunity to join one of the global law firms that serves the world most innovative people and businesses The company are looking for a QHSE Assistant to support the QHSE team in implementing and maintaining effective quality, health, safety, and environmental management systems. The role involves providing admin support to and assisting the QHSE Manager in ensuring the delivery of health and safety systems and processes in line with statutory responsibilities and maintaining effective health and safety programs to ensure a safe and secure work environment for all employees, clients, and visitors. Maintaining information in a confidential manner, adhering to GDPR Some of the key responsibilities: Documentation and Record keeping Maintain accurate and up-to-date documentation related to QHSE policies, procedures, and records. Assist in the development and updating of QHSE manuals, guidelines, and documentation. Support Cambridge, Liverpool, Oxford and Dublin offices Compliance Monitoring Conduct regular site inspections and assist with annual audits to ensure compliance with applicable quality, health, safety, and environmental regulations and standards. Assist in identifying areas for improvement and implementing corrective actions. Assist in provision and upkeep of safety and biohazard kit where necessary. Assist QHSE Manager in ensuring firm achieve ISO 45001 accreditation and help maintain management system. Training and Awareness Support in the development and delivery of QHSE training programs for employees. Assist in promoting awareness of QHSE policies and procedures throughout the organization. Management of training certificates and the training matrix Incident Investigation Participate in incident investigations to determine root causes and contribute to the development of preventive measures. Assist in the preparation of incident reports and recommendations. Risk Assessment Support the QHSE Manager in conducting risk assessments and implementing risk mitigation measures. Assist in the development of emergency response plans and procedures. Co-ordinate online and 1 to1 Workstation assessment and new and expectant mothers assessments and organise additional equipment as necessary. Communication To deal first hand with general health & safety enquiries, manage tine QHSE inbox and liaising with other staff as necessary, and advising accordingly. Collaborate with different departments to ensure effective communication and coordination of QHSE initiatives. Assist in the preparation of reports and presentations on QHSE performance for Safety Working Group meetings and minute quarterly. Manage updates to contents on the QHSE intranet page and ensuring Health and Safety notices are up to date. Be the first point of contact for first aid and fire warden volunteers i.e. Fire wardens and first aiders. Ensure site inductions are up to date and available for new starters and onsite contractors. Provide new starter inductions for all UK sites and Dublin. Continuous Improvement Contribute to the continuous improvement of QHSE processes and procedures. Participate in regular reviews and updates of QHSE management systems. Support in the creation, advertisement & implementation of Health & Safety Campaigns. To be responsible for recording and acknowledging any QHSE queries or concerns, tracking and monitoring progress against actions. Selection criteria Desirable: experience in setting up and auditing Integrated Management Systems ISO certified Have NEBOSH National/International General Certificate in Occupational Health and Safety and bachelor's degree in a relevant field (e.g., Environmental Science, Quality Management, Engineering) Desirable: NEBOSH Level 6 National/International Diploma for Occupational Health and Safety Management Professionals or Occupational Safety and Health Management BSc or similar Strong experience working within United Kingdom and Ireland relevant QHSE regulations, standards, and best practices. Institution of Occupational Safety and Health membership or similar Strong organisational and documentation skills. Interested? Contact Liv Longstaff-Browne (url removed) Resourcing Group is acting as an Employment Agency in relation to this vacancy.
May 16, 2024
Full time
QHSE Assistant Up to 35,000 GDPR. Role is London based and supporting Cambridge, Liverpool, Oxford and Dublin offices, and where necessary to attend alternative sites. Resourcing Group have an exciting opportunity to join one of the global law firms that serves the world most innovative people and businesses The company are looking for a QHSE Assistant to support the QHSE team in implementing and maintaining effective quality, health, safety, and environmental management systems. The role involves providing admin support to and assisting the QHSE Manager in ensuring the delivery of health and safety systems and processes in line with statutory responsibilities and maintaining effective health and safety programs to ensure a safe and secure work environment for all employees, clients, and visitors. Maintaining information in a confidential manner, adhering to GDPR Some of the key responsibilities: Documentation and Record keeping Maintain accurate and up-to-date documentation related to QHSE policies, procedures, and records. Assist in the development and updating of QHSE manuals, guidelines, and documentation. Support Cambridge, Liverpool, Oxford and Dublin offices Compliance Monitoring Conduct regular site inspections and assist with annual audits to ensure compliance with applicable quality, health, safety, and environmental regulations and standards. Assist in identifying areas for improvement and implementing corrective actions. Assist in provision and upkeep of safety and biohazard kit where necessary. Assist QHSE Manager in ensuring firm achieve ISO 45001 accreditation and help maintain management system. Training and Awareness Support in the development and delivery of QHSE training programs for employees. Assist in promoting awareness of QHSE policies and procedures throughout the organization. Management of training certificates and the training matrix Incident Investigation Participate in incident investigations to determine root causes and contribute to the development of preventive measures. Assist in the preparation of incident reports and recommendations. Risk Assessment Support the QHSE Manager in conducting risk assessments and implementing risk mitigation measures. Assist in the development of emergency response plans and procedures. Co-ordinate online and 1 to1 Workstation assessment and new and expectant mothers assessments and organise additional equipment as necessary. Communication To deal first hand with general health & safety enquiries, manage tine QHSE inbox and liaising with other staff as necessary, and advising accordingly. Collaborate with different departments to ensure effective communication and coordination of QHSE initiatives. Assist in the preparation of reports and presentations on QHSE performance for Safety Working Group meetings and minute quarterly. Manage updates to contents on the QHSE intranet page and ensuring Health and Safety notices are up to date. Be the first point of contact for first aid and fire warden volunteers i.e. Fire wardens and first aiders. Ensure site inductions are up to date and available for new starters and onsite contractors. Provide new starter inductions for all UK sites and Dublin. Continuous Improvement Contribute to the continuous improvement of QHSE processes and procedures. Participate in regular reviews and updates of QHSE management systems. Support in the creation, advertisement & implementation of Health & Safety Campaigns. To be responsible for recording and acknowledging any QHSE queries or concerns, tracking and monitoring progress against actions. Selection criteria Desirable: experience in setting up and auditing Integrated Management Systems ISO certified Have NEBOSH National/International General Certificate in Occupational Health and Safety and bachelor's degree in a relevant field (e.g., Environmental Science, Quality Management, Engineering) Desirable: NEBOSH Level 6 National/International Diploma for Occupational Health and Safety Management Professionals or Occupational Safety and Health Management BSc or similar Strong experience working within United Kingdom and Ireland relevant QHSE regulations, standards, and best practices. Institution of Occupational Safety and Health membership or similar Strong organisational and documentation skills. Interested? Contact Liv Longstaff-Browne (url removed) Resourcing Group is acting as an Employment Agency in relation to this vacancy.
Job Description The rig Superintendent is the overall responsible person for QHSE, Maintenance, Drilling Operations and Personnel (including sub-contractors). Moreover, Assets protection and management. Ensure the safe, economical, and efficient performance of the drilling, well completion and work over activities by supervising the execution of the activities in compliance with Company's standards, contractual requirements, and Client's program Ensure the correct management of the drilling operations by optimizing the assets and equipment and supervising the execution of the activities of his subordinates. Communicate with Rig Manager and other department heads to co- ordinate their activities in supporting the operations, and in particular for the supply of materials, services, and specialist expertise plan and manage the efficiency and timely provision of support services and supplies to rig operations, plan and provide logistical support Ensure the activities carried out to prepare, use, control the mud system are performed in accordance with the program and instructions received by client. Be familiar with running and testing of the BOP and how to operate the same and the diverter system Be familiar with the established well control procedures Be familiar with the established drilling operational procedures. Verify the maintenance routines of the drilling equipment/assets are appropriate and they guarantee an efficient performance of the drilling activities. Ensure reporting routines are fulfilled. Verify the stock level of spare parts and consumables for the drilling equipment Supervise rig moving activities and making sure Rig move plan is followed. Coordinate the rig moving activities by supervising the activity of the drilling crew, the lifting activities and verifying that the equipment is correctly positioned on the new location. Verify proper housekeeping is maintained on the rig site Review and maintain emergency response plans and procedures. Conduct regular inspections of rig and follow-up on all remedial actions.Coach all subordinates in performing their duties. Keep proficiency for all personal certification and training. To provide quality assurance in all aspects of the Rigs operations and logistics equipment's. To apply his or her experience directly in the event of non-routine activities on the rigs and to co-ordinate activities in the event of an incipient or actual emergency or incident. To advise the Rig Manager, Maintenance Manager, and HSE Manager of all issues that require their attention whether immediately or in the future To assist and support the Area Manager in identifying and accessing profitable new opportunities in the country of operations. Provide leadership and guidance to direct reports and manage their efforts so as to maximize their contribution to operational effectiveness and performance. Supervise rig personnel to ensure all paperwork is properly filled out and submitted on timely basis. Maintain daily contact with Rig Managers to stay abreast of current and planned activities. Maintain record keeping of well control equipment's with valid certification. Maintain rig tubulars with valid inspection in according to company requirements and follow best practice for handling Desired Qualities/Qualifications ' Minimum high school, diploma, bachelor or equivalent. Certifications: Valid IWCF well control certificate - Supervisor Level. Relevant Experience - Minimum/Skills: Minimum 10 to 12 years' operational experience in land/offshore drilling operations with Minimum 2 to 3 years' experience in the position. Knowledge and experience in the well construction or related oil and gas industry. Familiarity with top drive equipment, mechanical and DC or AC drive rigs. Knowledge of various computer software including Microsoft office; Work, Excel, Outlook & PowerPoint. Good English language skills (speaking, writing and reading).
May 16, 2024
Full time
Job Description The rig Superintendent is the overall responsible person for QHSE, Maintenance, Drilling Operations and Personnel (including sub-contractors). Moreover, Assets protection and management. Ensure the safe, economical, and efficient performance of the drilling, well completion and work over activities by supervising the execution of the activities in compliance with Company's standards, contractual requirements, and Client's program Ensure the correct management of the drilling operations by optimizing the assets and equipment and supervising the execution of the activities of his subordinates. Communicate with Rig Manager and other department heads to co- ordinate their activities in supporting the operations, and in particular for the supply of materials, services, and specialist expertise plan and manage the efficiency and timely provision of support services and supplies to rig operations, plan and provide logistical support Ensure the activities carried out to prepare, use, control the mud system are performed in accordance with the program and instructions received by client. Be familiar with running and testing of the BOP and how to operate the same and the diverter system Be familiar with the established well control procedures Be familiar with the established drilling operational procedures. Verify the maintenance routines of the drilling equipment/assets are appropriate and they guarantee an efficient performance of the drilling activities. Ensure reporting routines are fulfilled. Verify the stock level of spare parts and consumables for the drilling equipment Supervise rig moving activities and making sure Rig move plan is followed. Coordinate the rig moving activities by supervising the activity of the drilling crew, the lifting activities and verifying that the equipment is correctly positioned on the new location. Verify proper housekeeping is maintained on the rig site Review and maintain emergency response plans and procedures. Conduct regular inspections of rig and follow-up on all remedial actions.Coach all subordinates in performing their duties. Keep proficiency for all personal certification and training. To provide quality assurance in all aspects of the Rigs operations and logistics equipment's. To apply his or her experience directly in the event of non-routine activities on the rigs and to co-ordinate activities in the event of an incipient or actual emergency or incident. To advise the Rig Manager, Maintenance Manager, and HSE Manager of all issues that require their attention whether immediately or in the future To assist and support the Area Manager in identifying and accessing profitable new opportunities in the country of operations. Provide leadership and guidance to direct reports and manage their efforts so as to maximize their contribution to operational effectiveness and performance. Supervise rig personnel to ensure all paperwork is properly filled out and submitted on timely basis. Maintain daily contact with Rig Managers to stay abreast of current and planned activities. Maintain record keeping of well control equipment's with valid certification. Maintain rig tubulars with valid inspection in according to company requirements and follow best practice for handling Desired Qualities/Qualifications ' Minimum high school, diploma, bachelor or equivalent. Certifications: Valid IWCF well control certificate - Supervisor Level. Relevant Experience - Minimum/Skills: Minimum 10 to 12 years' operational experience in land/offshore drilling operations with Minimum 2 to 3 years' experience in the position. Knowledge and experience in the well construction or related oil and gas industry. Familiarity with top drive equipment, mechanical and DC or AC drive rigs. Knowledge of various computer software including Microsoft office; Work, Excel, Outlook & PowerPoint. Good English language skills (speaking, writing and reading).
Exciting Job Opportunity Engineering Manager Southampton Your new company We are one of the UK's leading facilities management and professional services companies, and we work with a range of household names who are instantly recognisable in banking, critical government sites as well as hospitals and sectors. Your new role You will be working and will get the opportunity to be responsible for assisting contract management to ensure that operations are carried out in a safe and efficient manner. Managing the supervisory team, implementing the integrated business management system; ensuring a robust and efficient system is maintained which complies the requirements of the business and third party quality, health, safety and environmental accreditations. Use the initiative to proactively adopt project tasks and coordinate delivery alongside the project managers, project coordinators, engineers, subcontractors. What you'll need to succeed You should have knowledge and experience of managing HV & LV networks in industrial properties. Holds relevant professional, technical or management qualifications or experience Management experience with the ability to lead teams effectively. Excellent technical knowledge of M&E, building services and industry best practice. Excellent knowledge and track record in QHSE / Risk management. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 16, 2024
Full time
Exciting Job Opportunity Engineering Manager Southampton Your new company We are one of the UK's leading facilities management and professional services companies, and we work with a range of household names who are instantly recognisable in banking, critical government sites as well as hospitals and sectors. Your new role You will be working and will get the opportunity to be responsible for assisting contract management to ensure that operations are carried out in a safe and efficient manner. Managing the supervisory team, implementing the integrated business management system; ensuring a robust and efficient system is maintained which complies the requirements of the business and third party quality, health, safety and environmental accreditations. Use the initiative to proactively adopt project tasks and coordinate delivery alongside the project managers, project coordinators, engineers, subcontractors. What you'll need to succeed You should have knowledge and experience of managing HV & LV networks in industrial properties. Holds relevant professional, technical or management qualifications or experience Management experience with the ability to lead teams effectively. Excellent technical knowledge of M&E, building services and industry best practice. Excellent knowledge and track record in QHSE / Risk management. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Quality Manager Telford Permanent Up to Circa £50k per annum (depending on experience) This is a permanent opportunity working for well-established and highly successful manufacturing organisation that is now looking to recruit a Quality Manager to ensure that all customer specifications and conditions are achieved. Quality Management will be the main focus and main portion of the role however there will be an element of managing the HSE systems and activities also. This a great opportunity for a driven, hands-on Quality professional to really play a key role in the Quality activities of a growing SME organisation. The Quality Manager will be responsible for: Preparation and development of quality plans Ensuring adherence to company quality standards and systems Preparing quality performance data for review Leading Internal Audits and prepare the internal Audit plan Implementing measures to minimise non-conformance Investigating non-conformances both internally and externally (supplier) using quality investigation techniques Monitoring company performance data and agreeing improvement actions Preparing quality Plans, inspection test plans and and other documentations to ensure compliance with customer specifications Preparation of risk assessments, accident investigations and ensuring COSHH assessments are completed We are looking for someone who has: Experience working with ISO9001 and additional complex quality standards (i.e IATF / AS standards) The ability to provide a hands-on approach to managing quality systems and standards In-depth knowledge of quality management tools such as root-cause analysis, corrective and preventative actions and other problem-solving tools and techniques NEBOSH qualification would be ideal but not essential. Previous success and current ambitions within Quality Engineer / Quality Manager / Quality Systems Manager / Compliance Manager/ QHSE Manager type roles within a regulated manufacturing or engineering environment The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours . If you do not hear from us within this time your details won t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client. Whether you re seeking a new permanent position, temporary assignment or contract you ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you. Reference: AA26023
May 15, 2024
Full time
Quality Manager Telford Permanent Up to Circa £50k per annum (depending on experience) This is a permanent opportunity working for well-established and highly successful manufacturing organisation that is now looking to recruit a Quality Manager to ensure that all customer specifications and conditions are achieved. Quality Management will be the main focus and main portion of the role however there will be an element of managing the HSE systems and activities also. This a great opportunity for a driven, hands-on Quality professional to really play a key role in the Quality activities of a growing SME organisation. The Quality Manager will be responsible for: Preparation and development of quality plans Ensuring adherence to company quality standards and systems Preparing quality performance data for review Leading Internal Audits and prepare the internal Audit plan Implementing measures to minimise non-conformance Investigating non-conformances both internally and externally (supplier) using quality investigation techniques Monitoring company performance data and agreeing improvement actions Preparing quality Plans, inspection test plans and and other documentations to ensure compliance with customer specifications Preparation of risk assessments, accident investigations and ensuring COSHH assessments are completed We are looking for someone who has: Experience working with ISO9001 and additional complex quality standards (i.e IATF / AS standards) The ability to provide a hands-on approach to managing quality systems and standards In-depth knowledge of quality management tools such as root-cause analysis, corrective and preventative actions and other problem-solving tools and techniques NEBOSH qualification would be ideal but not essential. Previous success and current ambitions within Quality Engineer / Quality Manager / Quality Systems Manager / Compliance Manager/ QHSE Manager type roles within a regulated manufacturing or engineering environment The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours . If you do not hear from us within this time your details won t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client. Whether you re seeking a new permanent position, temporary assignment or contract you ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you. Reference: AA26023
Operations Manager - Yorkshire Water Job Details: Location: Regional Recruitment, Yorkshire, LS15 8ZB Contract: Permanent, Full time, 40hrs We are seeking an energetic and motivated Operations Manager to manage and develop our Yorkshire Water Contract! Our client's Landscapes division has a new opportunity for an Operations Manager to join our team. You will have full responsibility for the day-to-day operations in Grounds Maintenance and projects within this contract. Agile, flexible working is critical to the continuing success of the Landscapes business, the ability to embed performance excellence through an operating model which supports operational seasonal peaks and out of hours customer support is critical. Reporting to the Head of Operations, you will lead the contract, ensuring that our teams deliver the exceptional every day. As part of your role, you will have several key responsibilities. First and foremost, you'll be tasked with constantly striving to improve efficiency and resource utilisation. This means finding innovative ways to enhance operational processes and make the most effective use of available resources. Additionally, you'll play a critical role in maximising operational and financial performance. Meeting or exceeding budgets will be a priority, and your efforts will directly impact the overall success of the organisation. Furthermore, effective team management is essential. You'll be responsible for developing and leading a professional operational team. Lastly, your commitment to QHSE (Quality, Health, Safety, and Environment) will be crucial. Ensuring a high level of awareness and results in these areas is paramount. To excel in this role, we are seeking candidates with specific qualifications and skills. Industry experience within the horticultural/landscaping field is essential. Prior management experience is also required, as you'll be guiding and motivating your team. Financial acumen is essential for budget setting and financial management. An excellent understanding of operational IT systems will serve you well. Demonstrating knowledge of Health, Safety, Environment, and Quality systems is important for compliance. As a representative of our client, effective communication in both internal and external meetings is expected. Additionally, your commitment to continuous learning and personal development, as well as setting an example in all role activities, will contribute to your success in this position. #
May 14, 2024
Full time
Operations Manager - Yorkshire Water Job Details: Location: Regional Recruitment, Yorkshire, LS15 8ZB Contract: Permanent, Full time, 40hrs We are seeking an energetic and motivated Operations Manager to manage and develop our Yorkshire Water Contract! Our client's Landscapes division has a new opportunity for an Operations Manager to join our team. You will have full responsibility for the day-to-day operations in Grounds Maintenance and projects within this contract. Agile, flexible working is critical to the continuing success of the Landscapes business, the ability to embed performance excellence through an operating model which supports operational seasonal peaks and out of hours customer support is critical. Reporting to the Head of Operations, you will lead the contract, ensuring that our teams deliver the exceptional every day. As part of your role, you will have several key responsibilities. First and foremost, you'll be tasked with constantly striving to improve efficiency and resource utilisation. This means finding innovative ways to enhance operational processes and make the most effective use of available resources. Additionally, you'll play a critical role in maximising operational and financial performance. Meeting or exceeding budgets will be a priority, and your efforts will directly impact the overall success of the organisation. Furthermore, effective team management is essential. You'll be responsible for developing and leading a professional operational team. Lastly, your commitment to QHSE (Quality, Health, Safety, and Environment) will be crucial. Ensuring a high level of awareness and results in these areas is paramount. To excel in this role, we are seeking candidates with specific qualifications and skills. Industry experience within the horticultural/landscaping field is essential. Prior management experience is also required, as you'll be guiding and motivating your team. Financial acumen is essential for budget setting and financial management. An excellent understanding of operational IT systems will serve you well. Demonstrating knowledge of Health, Safety, Environment, and Quality systems is important for compliance. As a representative of our client, effective communication in both internal and external meetings is expected. Additionally, your commitment to continuous learning and personal development, as well as setting an example in all role activities, will contribute to your success in this position. #
The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders. Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.
May 11, 2024
Full time
The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders. Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.
Job Title Mobile Multi Skilled Engineer Based Mobile Reports to Contract /Account Manager Hours of Work 40 hours/week with varied shift pattern and flexi working Purpose Part of the CBRE maintenance team, efficient delivery of tasks and maintenance function to deliver on statutory and contract SLA's and KPI's. To effectively ensure the day to day delivery of planned and reactive AC, Electrical and other maintenance duties agreed skills level. This will include the supervision of specialist sub-contractors and liaison with the on-site customer management team. The role involves ensuring all CBRE and sub-contractor paper work is up to date and filed both electronically on a portal or e-logbooks. Paper copies are also to be filed in the CBRE logbook system. The role is critical to ensuring that all Health and Safety procedures are followed as per the CBRE QHSE guidelines. Main Duties and Responsibilities 1 Ensure the highest standards and CBRE competencies are delivered and demonstrated via communication with key stakeholders 2 Deliver AC, Electrical and other maintenance duties. Deliver PPM and other duties your skill set can apply in the role. This may involve any works where qualifications allow in agreed timeframes and SLA's and meeting all KPI's. This may be at any CBRE building. 3 Ensure the Client, Customer and Team are 'kept in the loop' through feedback and regular communication updates. This may be through meetings, emails, phone calls and face to face meetings. 4 Contribute to the delivery of a quality service, aiming for 100% satisfaction of the Customer 5 Take part in the regional on call rota. 6 Provide technical support, advice and guidance to the Customer and Team 7 Ensure that all AC, Electrical and maintenance PPMs and minor works are completed on time and to a high standard and client satisfaction. 8 Manage sub-contractors and ensure they operate within CBREs safe systems of works completing any audits of suppliers and paperwork whilst on site. Action and informing of any works required from the visit and following these actions through to completion. 9 Be responsible for ensuring all CBRE paperwork is filed away in necessary format and logbooks. This being either paper or electronic format to ensure 100% compliance with audits (both CBRE and customers) 10 Proactive approach to all reactive and proactive works required liaising with customer representative to ensure business continuity and customer satisfaction. 11 Be able to organise and manage sub-contractors and assist in any reactive breakdown or reactive job 12 Report on performance to the CBRE Manager 13 Ensure safe delivery of all CBRE works, including those of our service partners 14 Ensure accuracy and delivery within SLA of all works 15 Ensure harmony and integrated work ethics within the CBRE team. 16 Liaise with CBRE Regional Office Contract Support, Supervisors, Managers, and Sub-Contractors to deliver work to the highest standard within SLA, as required and produce paper work to ensure compliance of both their paper work and that of the sub-contractor 17 Build and foster relationships with the Client, Customer, other CBRE colleagues 18 Ensure timesheets and expenses are correctly submitted on time and all records are filed in as per CBRE procedures. 19 Take ownership of the site delivering exceptional service to the customer 20 Accurately update and amend the CAFM System 21 Manage assets on site and inform Manager if assets require changing out or repairs are required by providing supporting paperwork, photos etc. 22 Ensure full transparency of the service to the Customer 23 Be available for duty management of out of hours response and on call PERSON SPECIFICATION Education Essential A good basic education is essential, with good written and spoken English along with basic mathematical skills. Recognised qualifications to carry out the role listed above Training Essential Knowledge of Computers, smart phones, PDA's etc. Qualified in AC and Electrical, multi - skilled discipline with ability to carry out duties to comply with customer and portfolio requirements. Additional skill sets of maintenance desirable. User level understanding of CAFM systems CBRE Authorised Permit Issuer (ATW, PTWs, Hot, General etc) Strong, demonstrable multi-skilled competencies in AC and Electrical, painting and multi - skilled maintenance roles Experience Essential 2 Years experience in a similar role Background in property maintenance/AC and Electrical and facilities management Working to PPM and reactive breakdown regimes and SLA's Knowledge of lone working requirements Fully trained in all CBRE PTW and safety procedures. Aptitudes Excellent verbal and interpersonal skills Exceptional customer service Proactive approach to work Can do attitude A good standard of written and verbal communication skills Sound numeracy and computer literacy Ability to collate, interpret and communicate key issues from issues Ability to prioritise tasks Adaptable and flexible work ethos Excellent time management and organisational skills Ability to remain calm under pressure Results oriented Demonstrable leadership qualities Ability to foster team work and lead by example Character Committed to the delivery of excellence to customer service Strongly Demonstrates CBRE Competencies Be able to respond immediately in a crisis Calm manner, able to work under pressure and against rapidly changing demands and priorities Able to make sound decisions when needed, and take accountability for outcomes Detail conscious, methodical and intuitive in approach A team player, able to work and foster relationships with the Client, Customers, CBRE colleagues, CBRE Service Partners and Suppliers Demonstrate the highest ethical standards when dealing with customers, suppliers and the Team Delivers on commitments and promises Earns the confidence and trust of others Shows respect for others Goes the 'extra mile' to deliver results Continually seeks ways to improve how things are done Self motivated Learns from mistakes and implements change to avoid repetition Can change a pre-planned schedule to fit in with changing demands Uses initiative to resolve unexpected situations and requirements Proposes and implements new and different ways of doing things Circumstances Be flexible to work outside core office hours from time to time Work flexi - time as the role will require from time to time Be part of the on call rota Travel between CBRE sites may be
Sep 22, 2022
Full time
Job Title Mobile Multi Skilled Engineer Based Mobile Reports to Contract /Account Manager Hours of Work 40 hours/week with varied shift pattern and flexi working Purpose Part of the CBRE maintenance team, efficient delivery of tasks and maintenance function to deliver on statutory and contract SLA's and KPI's. To effectively ensure the day to day delivery of planned and reactive AC, Electrical and other maintenance duties agreed skills level. This will include the supervision of specialist sub-contractors and liaison with the on-site customer management team. The role involves ensuring all CBRE and sub-contractor paper work is up to date and filed both electronically on a portal or e-logbooks. Paper copies are also to be filed in the CBRE logbook system. The role is critical to ensuring that all Health and Safety procedures are followed as per the CBRE QHSE guidelines. Main Duties and Responsibilities 1 Ensure the highest standards and CBRE competencies are delivered and demonstrated via communication with key stakeholders 2 Deliver AC, Electrical and other maintenance duties. Deliver PPM and other duties your skill set can apply in the role. This may involve any works where qualifications allow in agreed timeframes and SLA's and meeting all KPI's. This may be at any CBRE building. 3 Ensure the Client, Customer and Team are 'kept in the loop' through feedback and regular communication updates. This may be through meetings, emails, phone calls and face to face meetings. 4 Contribute to the delivery of a quality service, aiming for 100% satisfaction of the Customer 5 Take part in the regional on call rota. 6 Provide technical support, advice and guidance to the Customer and Team 7 Ensure that all AC, Electrical and maintenance PPMs and minor works are completed on time and to a high standard and client satisfaction. 8 Manage sub-contractors and ensure they operate within CBREs safe systems of works completing any audits of suppliers and paperwork whilst on site. Action and informing of any works required from the visit and following these actions through to completion. 9 Be responsible for ensuring all CBRE paperwork is filed away in necessary format and logbooks. This being either paper or electronic format to ensure 100% compliance with audits (both CBRE and customers) 10 Proactive approach to all reactive and proactive works required liaising with customer representative to ensure business continuity and customer satisfaction. 11 Be able to organise and manage sub-contractors and assist in any reactive breakdown or reactive job 12 Report on performance to the CBRE Manager 13 Ensure safe delivery of all CBRE works, including those of our service partners 14 Ensure accuracy and delivery within SLA of all works 15 Ensure harmony and integrated work ethics within the CBRE team. 16 Liaise with CBRE Regional Office Contract Support, Supervisors, Managers, and Sub-Contractors to deliver work to the highest standard within SLA, as required and produce paper work to ensure compliance of both their paper work and that of the sub-contractor 17 Build and foster relationships with the Client, Customer, other CBRE colleagues 18 Ensure timesheets and expenses are correctly submitted on time and all records are filed in as per CBRE procedures. 19 Take ownership of the site delivering exceptional service to the customer 20 Accurately update and amend the CAFM System 21 Manage assets on site and inform Manager if assets require changing out or repairs are required by providing supporting paperwork, photos etc. 22 Ensure full transparency of the service to the Customer 23 Be available for duty management of out of hours response and on call PERSON SPECIFICATION Education Essential A good basic education is essential, with good written and spoken English along with basic mathematical skills. Recognised qualifications to carry out the role listed above Training Essential Knowledge of Computers, smart phones, PDA's etc. Qualified in AC and Electrical, multi - skilled discipline with ability to carry out duties to comply with customer and portfolio requirements. Additional skill sets of maintenance desirable. User level understanding of CAFM systems CBRE Authorised Permit Issuer (ATW, PTWs, Hot, General etc) Strong, demonstrable multi-skilled competencies in AC and Electrical, painting and multi - skilled maintenance roles Experience Essential 2 Years experience in a similar role Background in property maintenance/AC and Electrical and facilities management Working to PPM and reactive breakdown regimes and SLA's Knowledge of lone working requirements Fully trained in all CBRE PTW and safety procedures. Aptitudes Excellent verbal and interpersonal skills Exceptional customer service Proactive approach to work Can do attitude A good standard of written and verbal communication skills Sound numeracy and computer literacy Ability to collate, interpret and communicate key issues from issues Ability to prioritise tasks Adaptable and flexible work ethos Excellent time management and organisational skills Ability to remain calm under pressure Results oriented Demonstrable leadership qualities Ability to foster team work and lead by example Character Committed to the delivery of excellence to customer service Strongly Demonstrates CBRE Competencies Be able to respond immediately in a crisis Calm manner, able to work under pressure and against rapidly changing demands and priorities Able to make sound decisions when needed, and take accountability for outcomes Detail conscious, methodical and intuitive in approach A team player, able to work and foster relationships with the Client, Customers, CBRE colleagues, CBRE Service Partners and Suppliers Demonstrate the highest ethical standards when dealing with customers, suppliers and the Team Delivers on commitments and promises Earns the confidence and trust of others Shows respect for others Goes the 'extra mile' to deliver results Continually seeks ways to improve how things are done Self motivated Learns from mistakes and implements change to avoid repetition Can change a pre-planned schedule to fit in with changing demands Uses initiative to resolve unexpected situations and requirements Proposes and implements new and different ways of doing things Circumstances Be flexible to work outside core office hours from time to time Work flexi - time as the role will require from time to time Be part of the on call rota Travel between CBRE sites may be
Are you an experienced QHSE Advisor looking for an exciting new challenge? Would you like the chance to work with a leading haulage firm? If the answer is YES, our client wants to hear from you. Our client is a successful Fuel Tanker haulage company operating throughout the UK with long term contracts with 'blue chip' client base. Due to continued success and growth, they are now looking to recruit a QHSE Advisor to join the team in Basildon, Essex. The purpose of this role is to promote a positive health and safety culture across the Company. This is a full-time office-based position working Monday to Friday 08.30- 17:00, with opportunities to travel across UK. What will I be responsible for? We are looking to appoint a highly motivated, flexible, and capable QHSE Advisor with good attention to detail, and the ability to meet deadlines. The ideal candidate will be an efficient supervisor, a team player who is highly organised and has excellent communication skills. General duties include: Guidance and assistance to HSE Team developing processes, policies and programmes Contributing to the ongoing management of ISO 45001, 9001 & 14001 Reviewing working practices with our operational team to ensure that are safe and comply with legislation Undertaking management reviews to ensure compliance with management systems and policies on H&S, quality and environment Carrying out detailed risk assessments and regular reviews to consider ways in which risks can be reduced Keeping up to date with latest developments in health and safety legislation Internal Audit Plan Annual Conducting Audits Data reporting - KPI Maintaining incident logs and quality system documentation Recording of incidents and accidents and producing trend statistics for senior managers Could this be the ideal role for me? If you have previous experience working in a busy QHSE environment, this could be the ideal role for you. The successful QHSE Advisor will also need the following skills and competencies: Ideally will have IOSH or other Health & Safety qualification (NEBOSH) Safety systems/risk assessment background Ability to communicate across all levels within the company with a positive attitude Excellent communication skills both written and verbal Internal auditing experience Good IT knowledge, including Microsoft Excel, Word, Office Quality checking, keen eye for detail Ability to work well as part of a team Rewards & Benefits In return for your hard work as our QHSE Advisor, you will be offered a competitive salary of £24,000 - £28,000 per annum depending on experience and a range of benefits including: Stakeholder Pension Holiday entitlement 20 days rising to 25 days after 5 years Free parking on site Training and Development - Support with continuous development Employee Assistance Programme If you feel you have the skills and experience required to excel in the role of QHSE Advisor, our client wants to hear from you. Please click APPLY below to register your interest.
Feb 27, 2022
Full time
Are you an experienced QHSE Advisor looking for an exciting new challenge? Would you like the chance to work with a leading haulage firm? If the answer is YES, our client wants to hear from you. Our client is a successful Fuel Tanker haulage company operating throughout the UK with long term contracts with 'blue chip' client base. Due to continued success and growth, they are now looking to recruit a QHSE Advisor to join the team in Basildon, Essex. The purpose of this role is to promote a positive health and safety culture across the Company. This is a full-time office-based position working Monday to Friday 08.30- 17:00, with opportunities to travel across UK. What will I be responsible for? We are looking to appoint a highly motivated, flexible, and capable QHSE Advisor with good attention to detail, and the ability to meet deadlines. The ideal candidate will be an efficient supervisor, a team player who is highly organised and has excellent communication skills. General duties include: Guidance and assistance to HSE Team developing processes, policies and programmes Contributing to the ongoing management of ISO 45001, 9001 & 14001 Reviewing working practices with our operational team to ensure that are safe and comply with legislation Undertaking management reviews to ensure compliance with management systems and policies on H&S, quality and environment Carrying out detailed risk assessments and regular reviews to consider ways in which risks can be reduced Keeping up to date with latest developments in health and safety legislation Internal Audit Plan Annual Conducting Audits Data reporting - KPI Maintaining incident logs and quality system documentation Recording of incidents and accidents and producing trend statistics for senior managers Could this be the ideal role for me? If you have previous experience working in a busy QHSE environment, this could be the ideal role for you. The successful QHSE Advisor will also need the following skills and competencies: Ideally will have IOSH or other Health & Safety qualification (NEBOSH) Safety systems/risk assessment background Ability to communicate across all levels within the company with a positive attitude Excellent communication skills both written and verbal Internal auditing experience Good IT knowledge, including Microsoft Excel, Word, Office Quality checking, keen eye for detail Ability to work well as part of a team Rewards & Benefits In return for your hard work as our QHSE Advisor, you will be offered a competitive salary of £24,000 - £28,000 per annum depending on experience and a range of benefits including: Stakeholder Pension Holiday entitlement 20 days rising to 25 days after 5 years Free parking on site Training and Development - Support with continuous development Employee Assistance Programme If you feel you have the skills and experience required to excel in the role of QHSE Advisor, our client wants to hear from you. Please click APPLY below to register your interest.
Mitie, Care & Custody are delighted to announce the opening of a new Short Stay Immigration Removal Centre in the UK.Our philosophy at Mitie is all about delivering brilliant service to the people in our care and creating great training, development, and career opportunities for the people we employ. We support our people every step of the way, developing your skills to professionally deliver this rewarding, sometimes challenging role with integrity and respect.We're looking for people to create a brand new team based at our new Immigration Removal Centre (IRC), as part of our newly acquired contract. Individuals will have experience in relating to people that may be agitated or confused by their circumstances and are able to interact and assist potentially vulnerable individuals whilst in our care. Empathy and resilience are key attributes for this role.Job Description - Compliance & Quality, Health, Safety & Environmental (QHSE) AdvisorHelp to implement the company QHSE strategy for the business.Optimise the QHSE structure, processes to help the businesses obtain their targeted results and embed a positive health and safety culture.Development the QHSE team atHeathrow - providing coaching and mentoring to the team.To represent QHSE as part of the senior management teams.To input into the Risk, Assurance and Compliance.Responsibility for providing an excellent Client facing QHSE shared service to the businesses.Responsibility for delivering a Quality and risk management service that promotes continual improvement and a culture of compliance.Main DutiesLead, drive, and implement all QHSE directives in the contract working closely with the Facilities Management teams, Operational teams and Head of QHSE to achieve high standards.Ensure safe Health & Safety Executive (HSE) working conditions for all employees by putting in a HSE framework that drives an "all accidents are avoidable" ethosDevelops implements and educates the teams on how to ensure the contract operates a safe system of work practice as part of business as usual.Encourage and drive a QHSE performance culture whereby individuals recognise they are responsible for their own safety and that it is mandatory to use the HSE support framework at all times.Carries out risk assessment and risk mitigation measures as requiredLeads on all HSE investigations, and recommends proposals for corrective or preventive measuresTo ensure regular emergency response is effective and that managers and employees are prepared at all times, designs and conducts drills, both announced and unannouncedDevelop a framework to ensure that all employees are properly informed about the working, environmental, health and safety policies of the organisationPrepares monthly reports on QHSE performance and recommends areas for improvement.Understand the contract terms and conditions and customer expectations at a detailed level and take ownership for the outcomes;Contribute to the compilation of Risk Registers and ICQ'sImplement and maintain Group, Divisional and Business QHSE policies, procedures and controlsIdentify QHSE resources that are proportionate to the size and nature of the diverse range of activities within the CentreEffectively promote the QHSE agenda at senior management meetingsDevelop and monitor business QHSE key performance indicators (KPI's)Compile QHSE performance management reports highlighting achievements, trends and issues, and devise improvement measures as appropriate.Raise awareness to The Centre Manager and Senior Managers of changes inapplicable legislation and the implications of changes.Implement and manage the internal audit programme to drive continual improvement and compliance with required standards, Business, Group, and Divisional requirementsLiaise with internal and external bodies to facilitate external audits eg CPFIG, HSE and EHO. Ensure the management of insurance activity and liaises with the Mitie Insurance community.Establish and maintain the local QHSE Committees and employee engagementSupport the bid development and mobilisation programmes,What we are looking forExperience in a managing QHSE role in a custodial environmentQualified to NEBOSH certificate level or aboveProven track record in delivering QHSE change management initiativesStrong proven knowledge and application of UK Health, Safety & Environmental lawSound knowledge of risks and controls associated with the provision of regulated activitiesSound knowledge of risks and controls associated with high-risk activities undertaken across the businessProven project management skills and problem solving with ability to prioritise and multitask
Dec 09, 2021
Full time
Mitie, Care & Custody are delighted to announce the opening of a new Short Stay Immigration Removal Centre in the UK.Our philosophy at Mitie is all about delivering brilliant service to the people in our care and creating great training, development, and career opportunities for the people we employ. We support our people every step of the way, developing your skills to professionally deliver this rewarding, sometimes challenging role with integrity and respect.We're looking for people to create a brand new team based at our new Immigration Removal Centre (IRC), as part of our newly acquired contract. Individuals will have experience in relating to people that may be agitated or confused by their circumstances and are able to interact and assist potentially vulnerable individuals whilst in our care. Empathy and resilience are key attributes for this role.Job Description - Compliance & Quality, Health, Safety & Environmental (QHSE) AdvisorHelp to implement the company QHSE strategy for the business.Optimise the QHSE structure, processes to help the businesses obtain their targeted results and embed a positive health and safety culture.Development the QHSE team atHeathrow - providing coaching and mentoring to the team.To represent QHSE as part of the senior management teams.To input into the Risk, Assurance and Compliance.Responsibility for providing an excellent Client facing QHSE shared service to the businesses.Responsibility for delivering a Quality and risk management service that promotes continual improvement and a culture of compliance.Main DutiesLead, drive, and implement all QHSE directives in the contract working closely with the Facilities Management teams, Operational teams and Head of QHSE to achieve high standards.Ensure safe Health & Safety Executive (HSE) working conditions for all employees by putting in a HSE framework that drives an "all accidents are avoidable" ethosDevelops implements and educates the teams on how to ensure the contract operates a safe system of work practice as part of business as usual.Encourage and drive a QHSE performance culture whereby individuals recognise they are responsible for their own safety and that it is mandatory to use the HSE support framework at all times.Carries out risk assessment and risk mitigation measures as requiredLeads on all HSE investigations, and recommends proposals for corrective or preventive measuresTo ensure regular emergency response is effective and that managers and employees are prepared at all times, designs and conducts drills, both announced and unannouncedDevelop a framework to ensure that all employees are properly informed about the working, environmental, health and safety policies of the organisationPrepares monthly reports on QHSE performance and recommends areas for improvement.Understand the contract terms and conditions and customer expectations at a detailed level and take ownership for the outcomes;Contribute to the compilation of Risk Registers and ICQ'sImplement and maintain Group, Divisional and Business QHSE policies, procedures and controlsIdentify QHSE resources that are proportionate to the size and nature of the diverse range of activities within the CentreEffectively promote the QHSE agenda at senior management meetingsDevelop and monitor business QHSE key performance indicators (KPI's)Compile QHSE performance management reports highlighting achievements, trends and issues, and devise improvement measures as appropriate.Raise awareness to The Centre Manager and Senior Managers of changes inapplicable legislation and the implications of changes.Implement and manage the internal audit programme to drive continual improvement and compliance with required standards, Business, Group, and Divisional requirementsLiaise with internal and external bodies to facilitate external audits eg CPFIG, HSE and EHO. Ensure the management of insurance activity and liaises with the Mitie Insurance community.Establish and maintain the local QHSE Committees and employee engagementSupport the bid development and mobilisation programmes,What we are looking forExperience in a managing QHSE role in a custodial environmentQualified to NEBOSH certificate level or aboveProven track record in delivering QHSE change management initiativesStrong proven knowledge and application of UK Health, Safety & Environmental lawSound knowledge of risks and controls associated with the provision of regulated activitiesSound knowledge of risks and controls associated with high-risk activities undertaken across the businessProven project management skills and problem solving with ability to prioritise and multitask