Job Title: Debt Recovery Litigation Assistant Location: Sharston, M22 4HH Salary: 24,750 per annum Job type: Permanent, Full time We see the Litigation Assistant role as a steppingstone towards even greater things - to Litigation Executive where, after sufficient tenure (usually circa 12 months), you may apply for the period of recognised training, subject to the application criteria i.e. demonstrable success and commitment in the role. We are looking for people who - with further investment by us - will make excellent litigation lawyers. We have 80 Trainee Solicitors undertaking a combination of the traditional route to qualifying via LPC or the SQE Degree Apprenticeship. We offer rolling admittance dates throughout the year. The Role We litigate a number of debt recovery claims within the firm. As a Litigation Assistant within our debt team, you will assist our Lawyers in both pre-litigated and post litigated work in relation to breach of contract debt claims. You will also be working closely with the Head of Consumer Claims on non-debt related litigation and other company projects. Job description - the types of tasks within the role You will be supporting a lawyer with their caseloads and helping to manage their client relationships. Client care is an important part of the role, ensuring that clients are happy with the progression of their case. Task management & Case progression including: Drafting letters of claim. Engaging with Defendants by telephone and written communication. Drafting Court documents, including Claim Forms, Particulars of Claim and Interlocutory Applications. Drafting witness statements. Instructing Counsel and liaising with clerks. Keeping the case management file fully up to date Being proactive - chasing third parties by telephone, email and post. Who are we looking for? We are looking for people who have strong legal academic achievement (LLB, LLM, LPC, GDL, SQE). Candidates who have passed their LPC or equivalent will be at an advantage. Usually this will be in tandem with relevant work experience (Legal advice clinic, mini pupillage, vacation schemes etc.), to show a desire for litigation as well as strong commercial acumen. Experience of litigation is desirable but not essential. We are looking for people who show professionalism, maturity and aptitude for client handling and ability to deal with pressure. You will be expected to take responsibility for the tasks in your remit. We are looking for a candidate who have has had experience in dealing with difficult situations and can show skills in objection handling and resilience. We are looking for people with the right attitude, who want to learn and progress. Working Hours: 8:30am-5:30pm Monday-Thursday and 8:30am to 5pm Friday Benefits: We always endeavour to recruit and retain the best staff around. To do so we offer competitive remuneration packages, ongoing training and development opportunities and a wide variety of interesting and challenging work. Additionally, we also offer the following: 3/2 alternative working from home pattern staff after probation 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after 1 year of service Extra day's holiday for your birthday after 2 years' service. Private medical insurance available after 2 years' service Attending Lawyer meetings and training sessions (every other month) 3 appraisals per annum to discuss career and progress towards a training contract Death in Service - 2 x salary Active social committee with generous departmental and firm-wide social budget. Active training culture and various groups and events such as Diversity & Inclusion. Netball / Football team, 10km Manchester team and more. Enhanced Maternity Leave payment if you have over 1 year tenure Other benefits including Employee Assistance Programme, free fruit & annual flu jab Recruitment Process: Interviews will be conducted by MS Teams, which will include a short presentation and some technical questions. You will be provided full information and support at every step. Please send a CV and covering letter by clicking APPLY. We rate skill and ability above all else and our recruitment policy encourages applications from all. By applying for this vacancy, you are giving us consent for to process your data in line with our Privacy Policy, full details of which can be found on our company website. Candidates with the relevant experience or job titles of; Junior Paralegal, Trainee Solicitor, Legal Assistant, Litigation Assistant, Legal Executive, Legal Support Assistant, Paralegal, Legal Executive, Legal Handler, Legal Secretary, Legal Aid will also be considered for this role.
May 18, 2024
Full time
Job Title: Debt Recovery Litigation Assistant Location: Sharston, M22 4HH Salary: 24,750 per annum Job type: Permanent, Full time We see the Litigation Assistant role as a steppingstone towards even greater things - to Litigation Executive where, after sufficient tenure (usually circa 12 months), you may apply for the period of recognised training, subject to the application criteria i.e. demonstrable success and commitment in the role. We are looking for people who - with further investment by us - will make excellent litigation lawyers. We have 80 Trainee Solicitors undertaking a combination of the traditional route to qualifying via LPC or the SQE Degree Apprenticeship. We offer rolling admittance dates throughout the year. The Role We litigate a number of debt recovery claims within the firm. As a Litigation Assistant within our debt team, you will assist our Lawyers in both pre-litigated and post litigated work in relation to breach of contract debt claims. You will also be working closely with the Head of Consumer Claims on non-debt related litigation and other company projects. Job description - the types of tasks within the role You will be supporting a lawyer with their caseloads and helping to manage their client relationships. Client care is an important part of the role, ensuring that clients are happy with the progression of their case. Task management & Case progression including: Drafting letters of claim. Engaging with Defendants by telephone and written communication. Drafting Court documents, including Claim Forms, Particulars of Claim and Interlocutory Applications. Drafting witness statements. Instructing Counsel and liaising with clerks. Keeping the case management file fully up to date Being proactive - chasing third parties by telephone, email and post. Who are we looking for? We are looking for people who have strong legal academic achievement (LLB, LLM, LPC, GDL, SQE). Candidates who have passed their LPC or equivalent will be at an advantage. Usually this will be in tandem with relevant work experience (Legal advice clinic, mini pupillage, vacation schemes etc.), to show a desire for litigation as well as strong commercial acumen. Experience of litigation is desirable but not essential. We are looking for people who show professionalism, maturity and aptitude for client handling and ability to deal with pressure. You will be expected to take responsibility for the tasks in your remit. We are looking for a candidate who have has had experience in dealing with difficult situations and can show skills in objection handling and resilience. We are looking for people with the right attitude, who want to learn and progress. Working Hours: 8:30am-5:30pm Monday-Thursday and 8:30am to 5pm Friday Benefits: We always endeavour to recruit and retain the best staff around. To do so we offer competitive remuneration packages, ongoing training and development opportunities and a wide variety of interesting and challenging work. Additionally, we also offer the following: 3/2 alternative working from home pattern staff after probation 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after 1 year of service Extra day's holiday for your birthday after 2 years' service. Private medical insurance available after 2 years' service Attending Lawyer meetings and training sessions (every other month) 3 appraisals per annum to discuss career and progress towards a training contract Death in Service - 2 x salary Active social committee with generous departmental and firm-wide social budget. Active training culture and various groups and events such as Diversity & Inclusion. Netball / Football team, 10km Manchester team and more. Enhanced Maternity Leave payment if you have over 1 year tenure Other benefits including Employee Assistance Programme, free fruit & annual flu jab Recruitment Process: Interviews will be conducted by MS Teams, which will include a short presentation and some technical questions. You will be provided full information and support at every step. Please send a CV and covering letter by clicking APPLY. We rate skill and ability above all else and our recruitment policy encourages applications from all. By applying for this vacancy, you are giving us consent for to process your data in line with our Privacy Policy, full details of which can be found on our company website. Candidates with the relevant experience or job titles of; Junior Paralegal, Trainee Solicitor, Legal Assistant, Litigation Assistant, Legal Executive, Legal Support Assistant, Paralegal, Legal Executive, Legal Handler, Legal Secretary, Legal Aid will also be considered for this role.
About us At DLG Legal Services our mission is to make Law easier and more accessible for everyone. As part of the Direct Line Group we are the preferred supplier for legal services across a diverse group of brands, including Direct Line, Churchill and Privilege. A fantastic opportunity has become available within DLG Legal Services, as an RTA Litigation Claims Handler. The role will be based at our Leeds, Wharf office, on a full time, permanent contract. The Role: Reporting to Dispute Resolution Team leader, you will be handling a mixed caseload of Litigated and non-Litigated OIC and MOJ/Fast Track Claimant RTA cases from inception to conclusion. What you'll be doing: Your responsibility will be ensuring clients are provided a high level of customer service and correct legal advice in accordance with our policies and procedures. You will work to achieve personal and department wide targets whilst adhering to our service level agreements. We will expect you to demonstrate a highly professional manner which reflects the brand's image and customer ethos of DLG LS department and its values. You will support the strategic development of the department and firm by developing high standards and increasing the clients positive experience through continuous improvement initiatives. What We Are Looking For: Previous OIC and Fast Track RTA claims handling experience with Personal injury, within an insurance company or law firm environment is preferred. Working knowledge of the OIC and MOJ Pre Action Protocol and Civil Procedure Rules for Low Value Personal Injury Claims is advantageous Able to engage effectively with clients Happy to work towards targets Able to work well under pressure and maintain attention to detail Salary: Up to £30000 per annum (Depending on experience) Hours: 35 hours (Monday - Friday, 9am-5pm) Location: Leeds, The Wharf, LS1 4AZ Hybrid Working: We have a hybrid model with a virtual-first approach which means you would primarily work from home and be in the office two days a week. Ways of Working Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. How much you'll be in the office depends on your role, and we'll consider the flexible working options that work best for you. Read our flexible working approach here . Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: Generous 9% employer pension. Regardless of whether you contribute into your pension or not, DLG pay 9% into your pension (but you can take this as cash if you want!) 22 holiday days (plus public holidays). Plus an option of buying or selling up to 5 holiday days each year! 50% off motor, home and pet insurance Free travel insurance and Green Flag breakdown cover Electric Vehicle car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way Buy-as-you-earn share scheme Employee discounts and cashback Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
May 18, 2024
Full time
About us At DLG Legal Services our mission is to make Law easier and more accessible for everyone. As part of the Direct Line Group we are the preferred supplier for legal services across a diverse group of brands, including Direct Line, Churchill and Privilege. A fantastic opportunity has become available within DLG Legal Services, as an RTA Litigation Claims Handler. The role will be based at our Leeds, Wharf office, on a full time, permanent contract. The Role: Reporting to Dispute Resolution Team leader, you will be handling a mixed caseload of Litigated and non-Litigated OIC and MOJ/Fast Track Claimant RTA cases from inception to conclusion. What you'll be doing: Your responsibility will be ensuring clients are provided a high level of customer service and correct legal advice in accordance with our policies and procedures. You will work to achieve personal and department wide targets whilst adhering to our service level agreements. We will expect you to demonstrate a highly professional manner which reflects the brand's image and customer ethos of DLG LS department and its values. You will support the strategic development of the department and firm by developing high standards and increasing the clients positive experience through continuous improvement initiatives. What We Are Looking For: Previous OIC and Fast Track RTA claims handling experience with Personal injury, within an insurance company or law firm environment is preferred. Working knowledge of the OIC and MOJ Pre Action Protocol and Civil Procedure Rules for Low Value Personal Injury Claims is advantageous Able to engage effectively with clients Happy to work towards targets Able to work well under pressure and maintain attention to detail Salary: Up to £30000 per annum (Depending on experience) Hours: 35 hours (Monday - Friday, 9am-5pm) Location: Leeds, The Wharf, LS1 4AZ Hybrid Working: We have a hybrid model with a virtual-first approach which means you would primarily work from home and be in the office two days a week. Ways of Working Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. How much you'll be in the office depends on your role, and we'll consider the flexible working options that work best for you. Read our flexible working approach here . Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: Generous 9% employer pension. Regardless of whether you contribute into your pension or not, DLG pay 9% into your pension (but you can take this as cash if you want!) 22 holiday days (plus public holidays). Plus an option of buying or selling up to 5 holiday days each year! 50% off motor, home and pet insurance Free travel insurance and Green Flag breakdown cover Electric Vehicle car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way Buy-as-you-earn share scheme Employee discounts and cashback Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Job Title: Litigator - Personal Injury Prisoner Claims Location: Sharston, M22 4HH Salary: Up to 55,000 depending on experience, along with a very generous commission scheme, paid monthly in arrears Job Type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with Personal Injury and Clinical Negligence claims. Based in Manchester, we serve clients nationwide. We are proud of the work we do helping injured people, and this is our core business. Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the Best Law Firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 6,000 reviews, which, coming from our clients, means a lot to us. About The Role: We are currently looking for an experienced Personal Injury Prison Claims lawyer to join our OL/PL team. The role will be to manage your own caseload of predominately pre and post issue fast track Personal Injury Prisoner claim cases. We offer a generous commission structure, where all our lawyer, get a percentage of every case they win. Person Specification: Proven billing track record of handling a litigated caseload Genuine tenacity A focus on advancing cases to and through litigation to achieve the best possible outcome for our clients Ability to handle fast track prisoner claims Demonstrable experience of dealing with litigated files from inception, through applications and challenges, to trial / disposal hearing Salary, Hours & Benefits: A basic salary up to 55,000 depending on experience. Along with a very generous commission scheme, paid monthly in arrears Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday 3/2 alternative working from home pattern staff after probation 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after one year of service Extra day's holiday for your birthday after two years' service Private medical insurance available Death in Service Active social committee with generous departmental and firm-wide social budget Recruitment Process: Please send a CV and covering letter by clicking APPLY. Our employees are our most important asset and it's our employees who have made Express Solicitors the success it is today. Our recruitment process consolidates that success. At Express Solicitors, we rate skill and ability above all else and therefore our recruitment policy encourages applications from all. Candidates with the relevant experience or job titles of; Litigation Assistant, Legal Executive, Legal Support Assistant, Paralegal, Legal Handler, Legal Secretary, Legal Aid Fee Earner, Legal Caseworker, Law Graduate, Lawyer, PI Solicitor, Personal Injury Lawyer, Chartered Legal Executive, Personal Injury Caseworker, PI Caseworker, Personal Injury Fee Earner, PI Fee Earner will also be considered for this role.
May 18, 2024
Full time
Job Title: Litigator - Personal Injury Prisoner Claims Location: Sharston, M22 4HH Salary: Up to 55,000 depending on experience, along with a very generous commission scheme, paid monthly in arrears Job Type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with Personal Injury and Clinical Negligence claims. Based in Manchester, we serve clients nationwide. We are proud of the work we do helping injured people, and this is our core business. Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the Best Law Firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 6,000 reviews, which, coming from our clients, means a lot to us. About The Role: We are currently looking for an experienced Personal Injury Prison Claims lawyer to join our OL/PL team. The role will be to manage your own caseload of predominately pre and post issue fast track Personal Injury Prisoner claim cases. We offer a generous commission structure, where all our lawyer, get a percentage of every case they win. Person Specification: Proven billing track record of handling a litigated caseload Genuine tenacity A focus on advancing cases to and through litigation to achieve the best possible outcome for our clients Ability to handle fast track prisoner claims Demonstrable experience of dealing with litigated files from inception, through applications and challenges, to trial / disposal hearing Salary, Hours & Benefits: A basic salary up to 55,000 depending on experience. Along with a very generous commission scheme, paid monthly in arrears Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday 3/2 alternative working from home pattern staff after probation 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after one year of service Extra day's holiday for your birthday after two years' service Private medical insurance available Death in Service Active social committee with generous departmental and firm-wide social budget Recruitment Process: Please send a CV and covering letter by clicking APPLY. Our employees are our most important asset and it's our employees who have made Express Solicitors the success it is today. Our recruitment process consolidates that success. At Express Solicitors, we rate skill and ability above all else and therefore our recruitment policy encourages applications from all. Candidates with the relevant experience or job titles of; Litigation Assistant, Legal Executive, Legal Support Assistant, Paralegal, Legal Handler, Legal Secretary, Legal Aid Fee Earner, Legal Caseworker, Law Graduate, Lawyer, PI Solicitor, Personal Injury Lawyer, Chartered Legal Executive, Personal Injury Caseworker, PI Caseworker, Personal Injury Fee Earner, PI Fee Earner will also be considered for this role.
Primary Details Time Type: Full time Worker Type: Employee The opportunity To join one of the London markets leading marine and energy claims teams. Our underwriting team has grown significantly in the sustainable energies field to meet the evolving needs of our customer base, and opportunity arises to play a key role in delivering claim support. The QBE Marine and Energy Claims team has built a reputation for excellence within the market and is widely recognised for its technical expertise and leadership. You will be responsible for efficiently handling a dedicated case load of a large and complex lead energy claims for the Natural Resources claims team from cradle to grave. The role will be focussed on managing our growing portfolio of sustainable energies claims however, it will also involve the handling of traditional oil and gas losses. If you are someone who is looking for an excellent opportunity in a role that empowers individuals and provides and encourages technical and personal development, then we would love to hear from you! Your new role Proactively handle lead sustainable energy and oil and gas claims from first advice to settlement. Foster good relationships with policyholders, brokers, underwriters and reinsurers, and drive excellent customer service. Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage. The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries. Participate in and lead client meetings, settlement negotiations and market meetings. General claims administrative duties such as electronic file management filing and payment requests, and the production of management information. Working closely with underwriters providing feedback on claims issues and trends and insight into technological advances, in what is a fast growing industry. Identify and escalate claims related issues to the Claims Manager where necessary. About you A good understanding of the sustainable energies or oil and gas sector. Ideally 5 years plus experience of insurance products, as either a claims handler, broker, underwriter, or purchaser Ideally a good understanding of energy insurance policy wordings -Onshore/Offshore/LOPI/COW. Experience working in the energy sector would be desirable. Good computer skills (including Microsoft Outlook, Word & Excel), and use of ECF an advantage. Excellent negotiation skills Comfortable leading market and client meetings Capable of managing the work involved in cyber incidents and/or forensic investigations Excellent communication skills and capable of credibly speaking to clients and partners and comfortable leading client meetings and settlement negotiations. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.
May 18, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee The opportunity To join one of the London markets leading marine and energy claims teams. Our underwriting team has grown significantly in the sustainable energies field to meet the evolving needs of our customer base, and opportunity arises to play a key role in delivering claim support. The QBE Marine and Energy Claims team has built a reputation for excellence within the market and is widely recognised for its technical expertise and leadership. You will be responsible for efficiently handling a dedicated case load of a large and complex lead energy claims for the Natural Resources claims team from cradle to grave. The role will be focussed on managing our growing portfolio of sustainable energies claims however, it will also involve the handling of traditional oil and gas losses. If you are someone who is looking for an excellent opportunity in a role that empowers individuals and provides and encourages technical and personal development, then we would love to hear from you! Your new role Proactively handle lead sustainable energy and oil and gas claims from first advice to settlement. Foster good relationships with policyholders, brokers, underwriters and reinsurers, and drive excellent customer service. Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage. The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries. Participate in and lead client meetings, settlement negotiations and market meetings. General claims administrative duties such as electronic file management filing and payment requests, and the production of management information. Working closely with underwriters providing feedback on claims issues and trends and insight into technological advances, in what is a fast growing industry. Identify and escalate claims related issues to the Claims Manager where necessary. About you A good understanding of the sustainable energies or oil and gas sector. Ideally 5 years plus experience of insurance products, as either a claims handler, broker, underwriter, or purchaser Ideally a good understanding of energy insurance policy wordings -Onshore/Offshore/LOPI/COW. Experience working in the energy sector would be desirable. Good computer skills (including Microsoft Outlook, Word & Excel), and use of ECF an advantage. Excellent negotiation skills Comfortable leading market and client meetings Capable of managing the work involved in cyber incidents and/or forensic investigations Excellent communication skills and capable of credibly speaking to clients and partners and comfortable leading client meetings and settlement negotiations. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.
Job Title: Debt Recovery Litigation Assistant Location: Sharston, M22 4HH Salary: £24,750 per annum Job type: Permanent, Full time We see the Litigation Assistant role as a steppingstone towards even greater things - to Litigation Executive where, after sufficient tenure (usually circa 12 months), you may apply for the period of recognised training, subject to the application criteria i.e. demonstrable success and commitment in the role. We are looking for people who - with further investment by us - will make excellent litigation lawyers. We have 80 Trainee Solicitors undertaking a combination of the traditional route to qualifying via LPC or the SQE Degree Apprenticeship. We offer rolling admittance dates throughout the year. The Role We litigate a number of debt recovery claims within the firm. As a Litigation Assistant within our debt team, you will assist our Lawyers in both pre-litigated and post litigated work in relation to breach of contract debt claims. You will also be working closely with the Head of Consumer Claims on non-debt related litigation and other company projects. Job description - the types of tasks within the role You will be supporting a lawyer with their caseloads and helping to manage their client relationships. Client care is an important part of the role, ensuring that clients are happy with the progression of their case. Task management & Case progression including: Drafting letters of claim. Engaging with Defendants by telephone and written communication. Drafting Court documents, including Claim Forms, Particulars of Claim and Interlocutory Applications. Drafting witness statements. Instructing Counsel and liaising with clerks. Keeping the case management file fully up to date Being proactive - chasing third parties by telephone, email and post. Who are we looking for? We are looking for people who have strong legal academic achievement (LLB, LLM, LPC, GDL, SQE). Candidates who have passed their LPC or equivalent will be at an advantage. Usually this will be in tandem with relevant work experience (Legal advice clinic, mini pupillage, vacation schemes etc.), to show a desire for litigation as well as strong commercial acumen. Experience of litigation is desirable but not essential. We are looking for people who show professionalism, maturity and aptitude for client handling and ability to deal with pressure. You will be expected to take responsibility for the tasks in your remit. We are looking for a candidate who have has had experience in dealing with difficult situations and can show skills in objection handling and resilience. We are looking for people with the right attitude, who want to learn and progress. Working Hours: 8:30am-5:30pm Monday-Thursday and 8:30am to 5pm Friday Benefits: We always endeavour to recruit and retain the best staff around. To do so we offer competitive remuneration packages, ongoing training and development opportunities and a wide variety of interesting and challenging work. Additionally, we also offer the following: 3/2 alternative working from home pattern staff after probation 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after 1 year of service Extra day's holiday for your birthday after 2 years' service. Private medical insurance available after 2 years' service Attending Lawyer meetings and training sessions (every other month) 3 appraisals per annum to discuss career and progress towards a training contract Death in Service - 2 x salary Active social committee with generous departmental and firm-wide social budget. Active training culture and various groups and events such as Diversity & Inclusion. Netball / Football team, 10km Manchester team and more. Enhanced Maternity Leave payment if you have over 1 year tenure Other benefits including Employee Assistance Programme, free fruit & annual flu jab Recruitment Process: Interviews will be conducted by MS Teams, which will include a short presentation and some technical questions. You will be provided full information and support at every step. Please send a CV and covering letter by clicking APPLY. We rate skill and ability above all else and our recruitment policy encourages applications from all. By applying for this vacancy, you are giving us consent for to process your data in line with our Privacy Policy, full details of which can be found on our company website. Candidates with the relevant experience or job titles of; Junior Paralegal, Trainee Solicitor, Legal Assistant, Litigation Assistant, Legal Executive, Legal Support Assistant, Paralegal, Legal Executive, Legal Handler, Legal Secretary, Legal Aid will also be considered for this role.
May 17, 2024
Full time
Job Title: Debt Recovery Litigation Assistant Location: Sharston, M22 4HH Salary: £24,750 per annum Job type: Permanent, Full time We see the Litigation Assistant role as a steppingstone towards even greater things - to Litigation Executive where, after sufficient tenure (usually circa 12 months), you may apply for the period of recognised training, subject to the application criteria i.e. demonstrable success and commitment in the role. We are looking for people who - with further investment by us - will make excellent litigation lawyers. We have 80 Trainee Solicitors undertaking a combination of the traditional route to qualifying via LPC or the SQE Degree Apprenticeship. We offer rolling admittance dates throughout the year. The Role We litigate a number of debt recovery claims within the firm. As a Litigation Assistant within our debt team, you will assist our Lawyers in both pre-litigated and post litigated work in relation to breach of contract debt claims. You will also be working closely with the Head of Consumer Claims on non-debt related litigation and other company projects. Job description - the types of tasks within the role You will be supporting a lawyer with their caseloads and helping to manage their client relationships. Client care is an important part of the role, ensuring that clients are happy with the progression of their case. Task management & Case progression including: Drafting letters of claim. Engaging with Defendants by telephone and written communication. Drafting Court documents, including Claim Forms, Particulars of Claim and Interlocutory Applications. Drafting witness statements. Instructing Counsel and liaising with clerks. Keeping the case management file fully up to date Being proactive - chasing third parties by telephone, email and post. Who are we looking for? We are looking for people who have strong legal academic achievement (LLB, LLM, LPC, GDL, SQE). Candidates who have passed their LPC or equivalent will be at an advantage. Usually this will be in tandem with relevant work experience (Legal advice clinic, mini pupillage, vacation schemes etc.), to show a desire for litigation as well as strong commercial acumen. Experience of litigation is desirable but not essential. We are looking for people who show professionalism, maturity and aptitude for client handling and ability to deal with pressure. You will be expected to take responsibility for the tasks in your remit. We are looking for a candidate who have has had experience in dealing with difficult situations and can show skills in objection handling and resilience. We are looking for people with the right attitude, who want to learn and progress. Working Hours: 8:30am-5:30pm Monday-Thursday and 8:30am to 5pm Friday Benefits: We always endeavour to recruit and retain the best staff around. To do so we offer competitive remuneration packages, ongoing training and development opportunities and a wide variety of interesting and challenging work. Additionally, we also offer the following: 3/2 alternative working from home pattern staff after probation 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after 1 year of service Extra day's holiday for your birthday after 2 years' service. Private medical insurance available after 2 years' service Attending Lawyer meetings and training sessions (every other month) 3 appraisals per annum to discuss career and progress towards a training contract Death in Service - 2 x salary Active social committee with generous departmental and firm-wide social budget. Active training culture and various groups and events such as Diversity & Inclusion. Netball / Football team, 10km Manchester team and more. Enhanced Maternity Leave payment if you have over 1 year tenure Other benefits including Employee Assistance Programme, free fruit & annual flu jab Recruitment Process: Interviews will be conducted by MS Teams, which will include a short presentation and some technical questions. You will be provided full information and support at every step. Please send a CV and covering letter by clicking APPLY. We rate skill and ability above all else and our recruitment policy encourages applications from all. By applying for this vacancy, you are giving us consent for to process your data in line with our Privacy Policy, full details of which can be found on our company website. Candidates with the relevant experience or job titles of; Junior Paralegal, Trainee Solicitor, Legal Assistant, Litigation Assistant, Legal Executive, Legal Support Assistant, Paralegal, Legal Executive, Legal Handler, Legal Secretary, Legal Aid will also be considered for this role.
A rapidly growing Insurance organisation, who are market leaders, are looking for an experienced Motor Claims Handler who can manage some of their largest claims, often of millions of pounds in value. To be able to confidently manage technically complex and often contentious claims of this value, you will already have experience of managing large losses over £100k on a regular basis click apply for full job details
May 17, 2024
Full time
A rapidly growing Insurance organisation, who are market leaders, are looking for an experienced Motor Claims Handler who can manage some of their largest claims, often of millions of pounds in value. To be able to confidently manage technically complex and often contentious claims of this value, you will already have experience of managing large losses over £100k on a regular basis click apply for full job details
Role :Personal Injury Paralegal/Case Handler Location : Edinburgh Salary :£27,000-£30,000 Pertemps arelooking for a Personal Injury Paralegal or Case handler to work with our Edinburgh based client, an expert litigation law firm. Responsibilities : Handle a caseload of personal injury matters from inception to resolution Handling mainly RTApre-litigation claims Review medical reports and value injury claims P click apply for full job details
May 17, 2024
Full time
Role :Personal Injury Paralegal/Case Handler Location : Edinburgh Salary :£27,000-£30,000 Pertemps arelooking for a Personal Injury Paralegal or Case handler to work with our Edinburgh based client, an expert litigation law firm. Responsibilities : Handle a caseload of personal injury matters from inception to resolution Handling mainly RTApre-litigation claims Review medical reports and value injury claims P click apply for full job details
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility? We are currently looking for a new Commercial Property Claims Handler to join the team in Manchester and will consider candidates with experience within either commercial or domestic property claims. Role Summary and Purpose Manage a portfolio of first party property claims. Working in conjunction with Underwriters. Liaise with brokers, stakeholders and insureds as required. Key Tasks and Responsibilities Efficiently handle all claims which are part of the job holder's file allocation in accordance with group SLA's Adjust, assess and manage assigned claims within own defined authority. Ensuring coverage is accurately reviewed and that reserving is correctly set and maintained. Setting of file strategies and negotiating settlement in accordance with policy terms. Deliver effective and proactive communications when negotiating, focusing on claims resolution to optimise settlement times Deliver a customer centric claims proposition that will enhance the Arch reputation / brand. Role Requirements & Skills Skills / Competencies Working knowledge of appropriate product lines Working knowledge of UK claims and market practices Ability to correctly interpret policy cover. Ability to apply a high level of self-management. Enthusiasm and passion for strong customer service Strong analytical, verbal and written skills Qualifications CII qualifications desirable Experience Property claims experience
May 17, 2024
Full time
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility? We are currently looking for a new Commercial Property Claims Handler to join the team in Manchester and will consider candidates with experience within either commercial or domestic property claims. Role Summary and Purpose Manage a portfolio of first party property claims. Working in conjunction with Underwriters. Liaise with brokers, stakeholders and insureds as required. Key Tasks and Responsibilities Efficiently handle all claims which are part of the job holder's file allocation in accordance with group SLA's Adjust, assess and manage assigned claims within own defined authority. Ensuring coverage is accurately reviewed and that reserving is correctly set and maintained. Setting of file strategies and negotiating settlement in accordance with policy terms. Deliver effective and proactive communications when negotiating, focusing on claims resolution to optimise settlement times Deliver a customer centric claims proposition that will enhance the Arch reputation / brand. Role Requirements & Skills Skills / Competencies Working knowledge of appropriate product lines Working knowledge of UK claims and market practices Ability to correctly interpret policy cover. Ability to apply a high level of self-management. Enthusiasm and passion for strong customer service Strong analytical, verbal and written skills Qualifications CII qualifications desirable Experience Property claims experience
No experience required! Brilliant Benefits + Hybrid working + Multiple Vacancies Do you have a passion for providing excellent customer service? Would you like to work for a company that has been awarded as Top Employer for the third year running? Looking for a company that will offer 6 weeks holiday a year? My client, an award winning and highly regarding insurance company based in Gloucester are looking for Claims Handlers to join their growing and fast-paced team. Responsibilities You will provide excellent customer service via telephone and email to customers ensuring you are always friendly and professional Liaising with other departments when needed Administration tasks when needed Establishing the needs of the customer, fact finding and having an inquisitive nature to ensure correct information is requested and obtained. About You No previous experience within insurance required A passion for customer service Someone who thrives in a customer service environment Ability to work under pressure and multi-task Outgoing personality Benefits A competitive pension for which the company will pay twice the amount. Full training provided Generous number of holidays with the option to buy 10 additional days. Discretionary annual bonus based on personal and company performance. Flexible benefits package (private medical insurance, health and dental plans, free life assurance policy, discounted gym membership, cycle to work scheme as well as discounts with a wide range of retailers) Wellbeing activities - support groups, yoga, mindfulness sessions, Sports and Social Club events and more Fantastic office space with parking available If this role is of interest to you then please get in contact with Fran at i2i Recruitment today for immediate consideration! We like to speak to every application, but due to the current climate this is not always possible. If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.
May 17, 2024
Full time
No experience required! Brilliant Benefits + Hybrid working + Multiple Vacancies Do you have a passion for providing excellent customer service? Would you like to work for a company that has been awarded as Top Employer for the third year running? Looking for a company that will offer 6 weeks holiday a year? My client, an award winning and highly regarding insurance company based in Gloucester are looking for Claims Handlers to join their growing and fast-paced team. Responsibilities You will provide excellent customer service via telephone and email to customers ensuring you are always friendly and professional Liaising with other departments when needed Administration tasks when needed Establishing the needs of the customer, fact finding and having an inquisitive nature to ensure correct information is requested and obtained. About You No previous experience within insurance required A passion for customer service Someone who thrives in a customer service environment Ability to work under pressure and multi-task Outgoing personality Benefits A competitive pension for which the company will pay twice the amount. Full training provided Generous number of holidays with the option to buy 10 additional days. Discretionary annual bonus based on personal and company performance. Flexible benefits package (private medical insurance, health and dental plans, free life assurance policy, discounted gym membership, cycle to work scheme as well as discounts with a wide range of retailers) Wellbeing activities - support groups, yoga, mindfulness sessions, Sports and Social Club events and more Fantastic office space with parking available If this role is of interest to you then please get in contact with Fran at i2i Recruitment today for immediate consideration! We like to speak to every application, but due to the current climate this is not always possible. If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.
Working Hours : Monday - Friday 9:00 - 17:30 Salary: £26500 Location : Bexhill Hybrid Welcome to Hastings Direct - From our Group HR Director Pam Angel We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market click apply for full job details
May 17, 2024
Full time
Working Hours : Monday - Friday 9:00 - 17:30 Salary: £26500 Location : Bexhill Hybrid Welcome to Hastings Direct - From our Group HR Director Pam Angel We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market click apply for full job details
Due to continued growth, Smart Solutions is actively recruiting for a Claims Handler to join our globally renowned client based in South Wales. To be considered for this role youll need at least 3-years experience within a similar role, specifically Employers and Public Liability Insurance claims (Personal Injury will be considered) click apply for full job details
May 17, 2024
Full time
Due to continued growth, Smart Solutions is actively recruiting for a Claims Handler to join our globally renowned client based in South Wales. To be considered for this role youll need at least 3-years experience within a similar role, specifically Employers and Public Liability Insurance claims (Personal Injury will be considered) click apply for full job details
Role : Personal Injury Paralegal/Case Handler Location : Edinburgh Salary : 27,000- 30,000 Pertemps are looking for a Personal Injury Paralegal or Case handler to work with our Edinburgh based client, an expert litigation law firm. Responsibilities : Handle a caseload of personal injury matters from inception to resolution Handling mainly RTA pre-litigation claims Review medical reports and value injury claims Prepare legal documents, correspondence, and pleadings accurately and efficiently. Investigate causation of claims Negotiate settlement or identify claims for litigation Maintain regular communication with clients About You : Previous experience as a paralegal, with a focus on personal injury/RTAs. Knowledge of Scottish legal procedures and regulations Strong organizational skills and attention to detail. Excellent communication and interpersonal abilities. Ability to work independently and collaboratively within a team. Proficient in legal research and document preparation. Benefits : Competitive salary commensurate with experience. Professional development opportunities. Collaborative and supportive work environment.
May 17, 2024
Full time
Role : Personal Injury Paralegal/Case Handler Location : Edinburgh Salary : 27,000- 30,000 Pertemps are looking for a Personal Injury Paralegal or Case handler to work with our Edinburgh based client, an expert litigation law firm. Responsibilities : Handle a caseload of personal injury matters from inception to resolution Handling mainly RTA pre-litigation claims Review medical reports and value injury claims Prepare legal documents, correspondence, and pleadings accurately and efficiently. Investigate causation of claims Negotiate settlement or identify claims for litigation Maintain regular communication with clients About You : Previous experience as a paralegal, with a focus on personal injury/RTAs. Knowledge of Scottish legal procedures and regulations Strong organizational skills and attention to detail. Excellent communication and interpersonal abilities. Ability to work independently and collaboratively within a team. Proficient in legal research and document preparation. Benefits : Competitive salary commensurate with experience. Professional development opportunities. Collaborative and supportive work environment.
Senior Claims Handler - Complex Claims (European Medical Malpractice) London - 2 days per week in the office Finitas have partnered with a fantastic M&A (Re)Insurance business to identify a Senior Claims Handler to add to their team. This company hosts a fantastic working culture and actively promotes career progression throughout your time with them. In this role you will provide technical oversight of a portfolio of Medical Malpractice claims and collaborate closely with the TPAs ensuring the portfolio is handled effectively. You will handle claims exceeding Delegated Authority, in line with company claims handling guidelines. There will also be the opportunity to work on other portfolios as and when they are taken on. Experience requirement: Excellent level of claims handling technical experience and knowledge Understanding of medical negligence claims Insurance or legal background Worked with TPAs This is a fantastic opportunity to join a global and continually growing company. Interviews are happening next week, this role won't be around for long! Please register your interest by sending your CV.
May 17, 2024
Full time
Senior Claims Handler - Complex Claims (European Medical Malpractice) London - 2 days per week in the office Finitas have partnered with a fantastic M&A (Re)Insurance business to identify a Senior Claims Handler to add to their team. This company hosts a fantastic working culture and actively promotes career progression throughout your time with them. In this role you will provide technical oversight of a portfolio of Medical Malpractice claims and collaborate closely with the TPAs ensuring the portfolio is handled effectively. You will handle claims exceeding Delegated Authority, in line with company claims handling guidelines. There will also be the opportunity to work on other portfolios as and when they are taken on. Experience requirement: Excellent level of claims handling technical experience and knowledge Understanding of medical negligence claims Insurance or legal background Worked with TPAs This is a fantastic opportunity to join a global and continually growing company. Interviews are happening next week, this role won't be around for long! Please register your interest by sending your CV.
Have you had experience working in the insurance industry? Are you looking to move into a Commercial Insurance role? Our client is a highly reputable Insurance Broker with several offices and a continued appetite for growth. They have a progressive and supportive approach and pride themselves on going above and beyond for their clients and employees. We have an exciting opportunity for an Insurance Administrator to join the team in the Redruth area. This is a full time permanent role with competitive salary of up to 28,000 per annum (depending on experience) and benefits on offer. The successful candidate will be responsible for carrying out all administration for new and existing clients. Duties will involve data entry of insurance details, claims handling administration and updating client records accurately and efficiently. You will be working with a team of Account Handlers and supporting them day to day. The successful candidate must have; Experience in working within insurance (1-2 years minimum) Personal lines or commercial insurance experience Excellent administration skills High attention to detail Passion for professionalism Knowledge of Excel and other Microsoft packages In return you can expect a very competitive remuneration package, full investment in your professional development and future career opportunities. Elite Staffing Solutions are acting as an Employment Agency on this vacancy.
May 17, 2024
Full time
Have you had experience working in the insurance industry? Are you looking to move into a Commercial Insurance role? Our client is a highly reputable Insurance Broker with several offices and a continued appetite for growth. They have a progressive and supportive approach and pride themselves on going above and beyond for their clients and employees. We have an exciting opportunity for an Insurance Administrator to join the team in the Redruth area. This is a full time permanent role with competitive salary of up to 28,000 per annum (depending on experience) and benefits on offer. The successful candidate will be responsible for carrying out all administration for new and existing clients. Duties will involve data entry of insurance details, claims handling administration and updating client records accurately and efficiently. You will be working with a team of Account Handlers and supporting them day to day. The successful candidate must have; Experience in working within insurance (1-2 years minimum) Personal lines or commercial insurance experience Excellent administration skills High attention to detail Passion for professionalism Knowledge of Excel and other Microsoft packages In return you can expect a very competitive remuneration package, full investment in your professional development and future career opportunities. Elite Staffing Solutions are acting as an Employment Agency on this vacancy.
Our highly respected and expanding client, one of the UKs leading Personal Injury claims specialist, is looking for a New Claims Handler to join their busy team based in Bolton at an exciting time for the business. This is a largely administrative role with very streamlined processes that requires no previous legal experience or qualification, full training will of course be given. Graduate applications will be considered by the client. Candidates will demonstrate a positive "can-do" attitude, be confident, motivated to succeed and make the most of this excellent opportunity with the opportunity to progress within the firm over time. Responsibilities to include: Opening up of new claims Contacting clients Document generation Paper file creation Contact with any relevant parties ie police, councils Deal with related claims eg Engineer reports/instruction Review and follow up of reports Verifying of information with clients Diarising of all tasks Accurate record keeping Answering of phone and emails Covering for colleagues on a rota ID Checks Confident communication with colleagues and clients via phone and face to face General administration as required This is an office based full time role, 9am - 5.30pm Monday to Friday. Some overtime is likely to be required. There is free parking on site and full training will of course be given where required. This role offers a competitive salary and great benefits.
May 17, 2024
Full time
Our highly respected and expanding client, one of the UKs leading Personal Injury claims specialist, is looking for a New Claims Handler to join their busy team based in Bolton at an exciting time for the business. This is a largely administrative role with very streamlined processes that requires no previous legal experience or qualification, full training will of course be given. Graduate applications will be considered by the client. Candidates will demonstrate a positive "can-do" attitude, be confident, motivated to succeed and make the most of this excellent opportunity with the opportunity to progress within the firm over time. Responsibilities to include: Opening up of new claims Contacting clients Document generation Paper file creation Contact with any relevant parties ie police, councils Deal with related claims eg Engineer reports/instruction Review and follow up of reports Verifying of information with clients Diarising of all tasks Accurate record keeping Answering of phone and emails Covering for colleagues on a rota ID Checks Confident communication with colleagues and clients via phone and face to face General administration as required This is an office based full time role, 9am - 5.30pm Monday to Friday. Some overtime is likely to be required. There is free parking on site and full training will of course be given where required. This role offers a competitive salary and great benefits.
Insurance role with full training + development + progression opportunities 35 hour working week, Monday to Friday with no weekend work! An excellent opportunity to truly impact our customers in a meaningful way About the Role As a Claims Handler, based in our either our Beaminster or Sherborne office, youll be part of a thriving team where you will be responsible for managing the customers claims thr click apply for full job details
May 17, 2024
Full time
Insurance role with full training + development + progression opportunities 35 hour working week, Monday to Friday with no weekend work! An excellent opportunity to truly impact our customers in a meaningful way About the Role As a Claims Handler, based in our either our Beaminster or Sherborne office, youll be part of a thriving team where you will be responsible for managing the customers claims thr click apply for full job details
Guidant Global are currently expanding our growing team of talented case handlers and are looking for diligent individuals that are confident with technology. You will be managing diverse customer cases, utilising telephone, email, and written communication. Embracing flexible working, these roles have options for Manchester based office, hybrid or fully remote working. Here is what you can expect from the role of a Case Handler: Reviewing claims; this involves collating and researching new and existing evidence. The case load is not high volume therefore quality and attention to detail is important. You will be the point of contact for the claimant and will be supporting the process via telephone, email or in writing in a friendly and supportive manner. Checking, analysing, and preparing the evidence before passing the case on to the decision team. Resolving or escalating queries from claimants Achieving your performance goals and supporting achieving team and company service level agreements (SLAs) and Key performance indicators (KPIs) You will receive 4 weeks of excellent training from our team to ensure you are set up for success! We would love to hear from you if you have: Excellent communication skills; written and verbal. The ability to problem solve. Self-motivation & a positive attitude. Great attention to detail. People skills: able to show empathy and work well with others. Good IT skills (Microsoft packages, email, internet). Any previous claim or case handling experience, this is desirable but not essential. Guidant Global (BH4SF) is acting as an Employment Agency in relation to this vacancy.
May 16, 2024
Full time
Guidant Global are currently expanding our growing team of talented case handlers and are looking for diligent individuals that are confident with technology. You will be managing diverse customer cases, utilising telephone, email, and written communication. Embracing flexible working, these roles have options for Manchester based office, hybrid or fully remote working. Here is what you can expect from the role of a Case Handler: Reviewing claims; this involves collating and researching new and existing evidence. The case load is not high volume therefore quality and attention to detail is important. You will be the point of contact for the claimant and will be supporting the process via telephone, email or in writing in a friendly and supportive manner. Checking, analysing, and preparing the evidence before passing the case on to the decision team. Resolving or escalating queries from claimants Achieving your performance goals and supporting achieving team and company service level agreements (SLAs) and Key performance indicators (KPIs) You will receive 4 weeks of excellent training from our team to ensure you are set up for success! We would love to hear from you if you have: Excellent communication skills; written and verbal. The ability to problem solve. Self-motivation & a positive attitude. Great attention to detail. People skills: able to show empathy and work well with others. Good IT skills (Microsoft packages, email, internet). Any previous claim or case handling experience, this is desirable but not essential. Guidant Global (BH4SF) is acting as an Employment Agency in relation to this vacancy.
Commercial Claims Handler £30,000 - £35,0000 + Benefits The Company We are happy to be working with a well established broker who is well known in the market for supportive and protective approach with their clients. They have a strong presence covering the Motor Trade, Haulage and Hospitality sectors click apply for full job details
May 16, 2024
Full time
Commercial Claims Handler £30,000 - £35,0000 + Benefits The Company We are happy to be working with a well established broker who is well known in the market for supportive and protective approach with their clients. They have a strong presence covering the Motor Trade, Haulage and Hospitality sectors click apply for full job details
We are currently recruiting for an independent, family-owned Insurance broker in Gloucester with impressive long-term growth plans, who are keen to expand their team with the appointment of an ambitious Commercial Account Handler. The business has grown significantly over the last few years through recruitment, acquisitions of other companies and most importantly due to more and more businesses and individuals entrusting them with their insurance requirements because of the level of service and expertise they offer. They now employ over 25 people in their team of friendly and very knowledgeable insurance brokers in Gloucester. They invest heavily in the training and development of their team and encourage them to study for the Chartered Institute of Insurance qualifications. Despite the rapid growth of the business and the changes in the way insurance is transacted, the ethos of the business continues to be the same as it was when it was established. The successful candidate will be required to assist in providing a comprehensive insurance service to existing and potential new customers. You will be responsible for looking after a small book of existing business. The main focus will be working on a mixed book of SME risks dealing with a general mix of combined, tradesman, Landlords and small PI cases paying from £200 to £2,500 in premium, handling renewals, MTAs, claims and general advice as well as a bit of incoming new business, reporting to the Senior Account Handler here. You will be required to assist clients when they have questions about or need to make amendments to their cover, or when they need to make a claim and to maintain appropriate, regular contact with existing customers to ensure their insurance requirements continue to be met. In order to be considered for this role, you will need to have at least 1-2 years commercial insurance broking experience gained in a broking role, handling a range of commercial risks. You will also need to be educated to GCSEs or equivalent, supported with a minimum of 5 grades C or above including English and Mathematics. Those who currently hold the Cert CII qualification and are prepared to undertake the Dip CII studies are also highly sought after. Experience of using Acturis would also be a bonus! On offer is a starting salary of £25-30,000 depending on experience and they are based in modern open-planned offices with plenty of parking available! They also offer flexitime with hybrid working available, being in the office for a 2/3 days a week, at least to start with, and eligibility to join the company pension scheme and other benefits upon successful completion of six-month probation period. Standard office hours are Monday to Friday 9.00am to 5pm If you would like to discuss this role in more detail, please contact Kieran Boyle at CKB Recruitment
May 16, 2024
Full time
We are currently recruiting for an independent, family-owned Insurance broker in Gloucester with impressive long-term growth plans, who are keen to expand their team with the appointment of an ambitious Commercial Account Handler. The business has grown significantly over the last few years through recruitment, acquisitions of other companies and most importantly due to more and more businesses and individuals entrusting them with their insurance requirements because of the level of service and expertise they offer. They now employ over 25 people in their team of friendly and very knowledgeable insurance brokers in Gloucester. They invest heavily in the training and development of their team and encourage them to study for the Chartered Institute of Insurance qualifications. Despite the rapid growth of the business and the changes in the way insurance is transacted, the ethos of the business continues to be the same as it was when it was established. The successful candidate will be required to assist in providing a comprehensive insurance service to existing and potential new customers. You will be responsible for looking after a small book of existing business. The main focus will be working on a mixed book of SME risks dealing with a general mix of combined, tradesman, Landlords and small PI cases paying from £200 to £2,500 in premium, handling renewals, MTAs, claims and general advice as well as a bit of incoming new business, reporting to the Senior Account Handler here. You will be required to assist clients when they have questions about or need to make amendments to their cover, or when they need to make a claim and to maintain appropriate, regular contact with existing customers to ensure their insurance requirements continue to be met. In order to be considered for this role, you will need to have at least 1-2 years commercial insurance broking experience gained in a broking role, handling a range of commercial risks. You will also need to be educated to GCSEs or equivalent, supported with a minimum of 5 grades C or above including English and Mathematics. Those who currently hold the Cert CII qualification and are prepared to undertake the Dip CII studies are also highly sought after. Experience of using Acturis would also be a bonus! On offer is a starting salary of £25-30,000 depending on experience and they are based in modern open-planned offices with plenty of parking available! They also offer flexitime with hybrid working available, being in the office for a 2/3 days a week, at least to start with, and eligibility to join the company pension scheme and other benefits upon successful completion of six-month probation period. Standard office hours are Monday to Friday 9.00am to 5pm If you would like to discuss this role in more detail, please contact Kieran Boyle at CKB Recruitment
Claims Handler Bolton (Remote working or office based) Permanent £24,000 - £28,000 Dependent on Experience The Client My client is a well-established client who help their clients manage risk, operate their core business processes, transform and grow. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management. The Role Due to our clients continued expansion in the UK market, they are looking for a self-driven and confident desk-based Building Technician to join the subsidence team. The role can be based in the Bolton Office or Home Based (ideally you will have had previous experience of working from home before because you'll know the discipline and focus required to work from home). The Responsibilities Main duties and responsibilities will be to work as part of our desk-based team to drive subsidence claims towards settlement and will include: Communicating with customers, contractors and insurer clients over the telephone, email and in writing Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage Updating and creating building repair scopes using our in-house schedule of rates Assessing contractor estimates Negotiating cash settlements for repairs with policyholders Managing panel contractors, controlling repair schedules and costs Settling claims under delegated authority Experience Previous subsidence/buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor Demonstrate great communication and organisation skills Ability to demonstrate a high standard of customer service Computer literate, with excellent verbal and written communication skills Ability to thrive in a fast-paced target driven environment Positive attitude and be a flexible, self-motivated team player Attention to detail and ability to assess and resolve problems and find solutions Flexibility and adaptability The ability to organise own workload The ability to work in a fast paced and changing environment This is an exciting opportunity for ambitious individuals seeking career path progression. As a permanent employee of my client you will be entitled to an array of benefits, including 25 days holiday (plus bank holidays), access to discounts to thousands of retailers as well as the training and support you require to take your career further than ever before (plus many more)! Benefits Company car allowance Bonus scheme Pension contribution matched up to 5% Life Assurance (2 x basic salary) Free Headspace membership Eye Test Vouchers Access to Employee Assistance Programme Access to training and professional qualifications
May 16, 2024
Full time
Claims Handler Bolton (Remote working or office based) Permanent £24,000 - £28,000 Dependent on Experience The Client My client is a well-established client who help their clients manage risk, operate their core business processes, transform and grow. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management. The Role Due to our clients continued expansion in the UK market, they are looking for a self-driven and confident desk-based Building Technician to join the subsidence team. The role can be based in the Bolton Office or Home Based (ideally you will have had previous experience of working from home before because you'll know the discipline and focus required to work from home). The Responsibilities Main duties and responsibilities will be to work as part of our desk-based team to drive subsidence claims towards settlement and will include: Communicating with customers, contractors and insurer clients over the telephone, email and in writing Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage Updating and creating building repair scopes using our in-house schedule of rates Assessing contractor estimates Negotiating cash settlements for repairs with policyholders Managing panel contractors, controlling repair schedules and costs Settling claims under delegated authority Experience Previous subsidence/buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor Demonstrate great communication and organisation skills Ability to demonstrate a high standard of customer service Computer literate, with excellent verbal and written communication skills Ability to thrive in a fast-paced target driven environment Positive attitude and be a flexible, self-motivated team player Attention to detail and ability to assess and resolve problems and find solutions Flexibility and adaptability The ability to organise own workload The ability to work in a fast paced and changing environment This is an exciting opportunity for ambitious individuals seeking career path progression. As a permanent employee of my client you will be entitled to an array of benefits, including 25 days holiday (plus bank holidays), access to discounts to thousands of retailers as well as the training and support you require to take your career further than ever before (plus many more)! Benefits Company car allowance Bonus scheme Pension contribution matched up to 5% Life Assurance (2 x basic salary) Free Headspace membership Eye Test Vouchers Access to Employee Assistance Programme Access to training and professional qualifications