Sales Administrator Spanish Speaking £30,000 per annum 12 month Contract in Wrexham Additional benefits: Hybrid or remote working opportunity. 22 days holiday + plus bank holidays + duvet day + your birthday + 1 CSR day. Holidays increase with length of service (1 additional day every year with a maximum of 25 days). Employee Assistance Programme. The role: Sales Administrator Spanish Speaking required for a global market leader who operate in the retail sector. This role involves administration, customer service and sales support to the sales department assisting the team to meet business goals and objectives. Responsibilities of the Sales Administrator Spanish Speaking: ?Manage global customer enquiries across all company brands and channels. Support the global Sales Team with administrative duties and offer sales support where required. Specific support required for the Latin America regions and Spain. Retain and develop strong product knowledge. Effectively record and maintain customer information. Collaborate with other Global Customer Service personnel to ensure that we have continuous coverage in line with global operating hours. Upload and maintain product database. Support in ensuring the successful implementation of the Sales and Marketing strategies to maximise profitable sales revenue and increase CTO. Pulling data and reporting as required for sales team members. Processing sales orders and credits where required. Completion of new lines forms to support all channels, ensuring these are accurate for the products included and optimised. ?Sourcing of assets / imagery. The Candidate The successfully appointed Sales Administrator Spanish Speaking will have the following skills and abilities: Must be fluent in Spanish both written and verbally. be proficient in reporting and data analysis. Excellent attention to detail. Intermediate to advanced proficiency in Microsoft Outlook, Word, Excel, and PowerPoint. Must have strong sales reporting, financial and budgeting skills. Must be organised and have excellent time management and prioritisation skills. Must be highly self-motivated to set and achieve goals. Possess the ability to work to a very high standard whilst under pressure. Friendly Note : If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career. Additional skills and job titles: Customer Service Administrator, Sales Administrator, Spanish speaker. To Apply This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within the next 7 days, you have not been successful on this occasion. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.
May 17, 2024
Full time
Sales Administrator Spanish Speaking £30,000 per annum 12 month Contract in Wrexham Additional benefits: Hybrid or remote working opportunity. 22 days holiday + plus bank holidays + duvet day + your birthday + 1 CSR day. Holidays increase with length of service (1 additional day every year with a maximum of 25 days). Employee Assistance Programme. The role: Sales Administrator Spanish Speaking required for a global market leader who operate in the retail sector. This role involves administration, customer service and sales support to the sales department assisting the team to meet business goals and objectives. Responsibilities of the Sales Administrator Spanish Speaking: ?Manage global customer enquiries across all company brands and channels. Support the global Sales Team with administrative duties and offer sales support where required. Specific support required for the Latin America regions and Spain. Retain and develop strong product knowledge. Effectively record and maintain customer information. Collaborate with other Global Customer Service personnel to ensure that we have continuous coverage in line with global operating hours. Upload and maintain product database. Support in ensuring the successful implementation of the Sales and Marketing strategies to maximise profitable sales revenue and increase CTO. Pulling data and reporting as required for sales team members. Processing sales orders and credits where required. Completion of new lines forms to support all channels, ensuring these are accurate for the products included and optimised. ?Sourcing of assets / imagery. The Candidate The successfully appointed Sales Administrator Spanish Speaking will have the following skills and abilities: Must be fluent in Spanish both written and verbally. be proficient in reporting and data analysis. Excellent attention to detail. Intermediate to advanced proficiency in Microsoft Outlook, Word, Excel, and PowerPoint. Must have strong sales reporting, financial and budgeting skills. Must be organised and have excellent time management and prioritisation skills. Must be highly self-motivated to set and achieve goals. Possess the ability to work to a very high standard whilst under pressure. Friendly Note : If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career. Additional skills and job titles: Customer Service Administrator, Sales Administrator, Spanish speaker. To Apply This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within the next 7 days, you have not been successful on this occasion. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.
Job Description We're looking for a highly motivated Branch Administrator to complement our fantastic team in our Palmer Snell branch in Bournemouth .As our Branch Administrator, you will offer administrative support services to ours branches, vendors, and buyers. This is an exceptional opportunity to start your career in Residential Sales. What's in it for you as our Trainee Estate Agent / Branch Administrator? Industry leading training and development Competitive salary with OTE: £25,000 Demonstrable career ladder Supportive and rewarding environment Fast paced , fun environment Compete for top achievers awards Key responsibilities of a Trainee Estate Agent / Branch Administrator Contribute to optimising the branch's overall income and profitability Achieve personal targets in alignment with set goals agreed upon with your Manager Generate Market Appraisals and schedule Mortgage Appointments for the branch Handle diary management and appointment booking Effectively manage internal systems Skills and experience required to be a successful Trainee Estate Agent / Branch Administrator Efficient and well organised with a keen eye for detail Confident with a professional approach Excellent standard of communication Have a good level of IT knowledge, especially Microsoft Office Possess exceptional customer service skills Able to work well in a fast paced office environment and with a team Palmer Snell was established in 1811 and is now one of the largest estate and letting agencies in the South West of England, with offices covering Devon, Dorset and Somerset. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03051
May 17, 2024
Full time
Job Description We're looking for a highly motivated Branch Administrator to complement our fantastic team in our Palmer Snell branch in Bournemouth .As our Branch Administrator, you will offer administrative support services to ours branches, vendors, and buyers. This is an exceptional opportunity to start your career in Residential Sales. What's in it for you as our Trainee Estate Agent / Branch Administrator? Industry leading training and development Competitive salary with OTE: £25,000 Demonstrable career ladder Supportive and rewarding environment Fast paced , fun environment Compete for top achievers awards Key responsibilities of a Trainee Estate Agent / Branch Administrator Contribute to optimising the branch's overall income and profitability Achieve personal targets in alignment with set goals agreed upon with your Manager Generate Market Appraisals and schedule Mortgage Appointments for the branch Handle diary management and appointment booking Effectively manage internal systems Skills and experience required to be a successful Trainee Estate Agent / Branch Administrator Efficient and well organised with a keen eye for detail Confident with a professional approach Excellent standard of communication Have a good level of IT knowledge, especially Microsoft Office Possess exceptional customer service skills Able to work well in a fast paced office environment and with a team Palmer Snell was established in 1811 and is now one of the largest estate and letting agencies in the South West of England, with offices covering Devon, Dorset and Somerset. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03051
Bucks and Berks Recruitment
Marlow, Buckinghamshire
Based between Marlow and Maidenhead, our client, a successful telecoms company, is looking to recruit an Office Administrator to join their team. The successful candidate will be responsible for answering phones, running usage reports, responding to billing queries and outlining any billing issues to the billing manager. The Administrator will seize the opportunity to act as part of a small, yet cohesive team. Numeracy skills are essential for this role as there will be calculation based queries. Attention to detail and some Excel knowledge is essential also. This role is working 2 days a week in the office and the rest from home. This role could suit a graduate or someone with previous office experience. Duties include Respond to billing queries within the required SLA's, discuss any issues that may affect billing with the billing manager/commercial support manager Create accurate reports for customers Negotiation with customers on usage and credits Support of sales campaigns and initiatives throughout the UK and Europe Work closely with the Commercial Support Manager and Commercial Director to support Sales teams in the UK and Europe Liaise with departments where appropriate, co-ordinate and propose business solutions which meet the needs of the customer in a timely manner Ensure that progress is communicated regularly and accurately, enhancing customer service experience Skills/Experience Strong organisation and time management skills Good I.T skills Desired intermediate skills in excel GCSE or equivalent in English and Maths, grades A-C A-Levels are desirable Autonomous and ability to work on own initiative A can do attitude Professionalism and confidentiality is critical Ambitious and agile, comfortable with fulfilling a variety of responsibilities as required Ability to adapt within a fast-paced and evolving sector What's in it for you? The opportunity to work for an entrepreneurial company Full training, ongoing support, and the tools you need to grow and develop in your role 25 days holiday Group Company Pension Scheme, Private Medical Insurance, Dental Cover Up to 50% off an annual Pure Gym membership Doctor at Hand (online GP service) Cycle to work scheme Onsite parking & gym Access to a variety of online discounts on major retailers Employee assistance program Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days. As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
May 17, 2024
Full time
Based between Marlow and Maidenhead, our client, a successful telecoms company, is looking to recruit an Office Administrator to join their team. The successful candidate will be responsible for answering phones, running usage reports, responding to billing queries and outlining any billing issues to the billing manager. The Administrator will seize the opportunity to act as part of a small, yet cohesive team. Numeracy skills are essential for this role as there will be calculation based queries. Attention to detail and some Excel knowledge is essential also. This role is working 2 days a week in the office and the rest from home. This role could suit a graduate or someone with previous office experience. Duties include Respond to billing queries within the required SLA's, discuss any issues that may affect billing with the billing manager/commercial support manager Create accurate reports for customers Negotiation with customers on usage and credits Support of sales campaigns and initiatives throughout the UK and Europe Work closely with the Commercial Support Manager and Commercial Director to support Sales teams in the UK and Europe Liaise with departments where appropriate, co-ordinate and propose business solutions which meet the needs of the customer in a timely manner Ensure that progress is communicated regularly and accurately, enhancing customer service experience Skills/Experience Strong organisation and time management skills Good I.T skills Desired intermediate skills in excel GCSE or equivalent in English and Maths, grades A-C A-Levels are desirable Autonomous and ability to work on own initiative A can do attitude Professionalism and confidentiality is critical Ambitious and agile, comfortable with fulfilling a variety of responsibilities as required Ability to adapt within a fast-paced and evolving sector What's in it for you? The opportunity to work for an entrepreneurial company Full training, ongoing support, and the tools you need to grow and develop in your role 25 days holiday Group Company Pension Scheme, Private Medical Insurance, Dental Cover Up to 50% off an annual Pure Gym membership Doctor at Hand (online GP service) Cycle to work scheme Onsite parking & gym Access to a variety of online discounts on major retailers Employee assistance program Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days. As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
Key Account Administrator Bromborough Permanent 27,000 My client based in Bromborough, Wirral, is looking to recruit a Key Account Administrator. The role is a Monday - Friday based role and is offered on a 35 hour working week. With flexibility on hours 8-4pm or 9-5pm and a minimum Salary of 27,000 per annum. The position has become available due to the business expanding and the purpose of the role is to provide and adapt a customer service function that reflects and supports the company's current and future requirements. Key responsibilities and duties of the role include- Account support for aligned accounts Manage the order inbox and central telephone line Process manual orders within agreed lead times Building strong relationships with customers both internal and external Solve customer/ service issues and problems in a highly professional manner and using sound judgement Monitoring sales order processing for key accounts ensuring lead times are followed Analysing information from customer web passed portals Balancing customer service KPI's to meet customers expectations and our own service standard Managing product availability- following correct procedure in the event of stock shortages to minimise effect to customer service Cover all aspect of CS during absence and holidays Key skills and Experience- SAP Experience is preferred Sales order processing is preferred To be able to work in a customer service environment Excellent communication skills Excellent organisational and administration skills To be able to cope with increased workload, under pressure and to prioritise To be able to use Microsoft systems, especially excel(formulas and external data) If you feel that you have the correct experience and would be interested in hearing more about the role, please apply immediately. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
May 17, 2024
Full time
Key Account Administrator Bromborough Permanent 27,000 My client based in Bromborough, Wirral, is looking to recruit a Key Account Administrator. The role is a Monday - Friday based role and is offered on a 35 hour working week. With flexibility on hours 8-4pm or 9-5pm and a minimum Salary of 27,000 per annum. The position has become available due to the business expanding and the purpose of the role is to provide and adapt a customer service function that reflects and supports the company's current and future requirements. Key responsibilities and duties of the role include- Account support for aligned accounts Manage the order inbox and central telephone line Process manual orders within agreed lead times Building strong relationships with customers both internal and external Solve customer/ service issues and problems in a highly professional manner and using sound judgement Monitoring sales order processing for key accounts ensuring lead times are followed Analysing information from customer web passed portals Balancing customer service KPI's to meet customers expectations and our own service standard Managing product availability- following correct procedure in the event of stock shortages to minimise effect to customer service Cover all aspect of CS during absence and holidays Key skills and Experience- SAP Experience is preferred Sales order processing is preferred To be able to work in a customer service environment Excellent communication skills Excellent organisational and administration skills To be able to cope with increased workload, under pressure and to prioritise To be able to use Microsoft systems, especially excel(formulas and external data) If you feel that you have the correct experience and would be interested in hearing more about the role, please apply immediately. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Pure Resourcing Solutions Limited
Hethersett, Norfolk
I am recruiting for my client based near Wymondham and have two roles available. One role is permanent and another role is a fixed term contract initially, however due to company growth, could lead in to a permanent position. Both roles are full time and hybrid working is offered. Working as part of the supply chain team the success full candidate will be providing the following support to the department: EDI imports Creating picking list Saving despatch notes Raising transport purchase orders Booking in transport purchase orders Sales, chasing depots for orders Raising Sales Orders Sales Invoicing (holiday cover) Checking and authorisation of import documents (holiday cover) Archiving Assisting during annual Audit Holiday cover for team members Artwork (only when needed) Admin & ad hoc tasks Is this for you? The ideal candidate will have experience in supply chain or a similar role and have good working knowledge of Microsoft Office packages. Experience within food manufacturing is desired, however not essential. You will be comfortable working to strict deadlines and have a high level of detail and accuracy. As well as hybrid working, free parking is offered along with 25 days holiday plus bank holidays access to employee assistance programmes and other discounts with retailers. For more information on this role, please contact Emily at Pure.
May 17, 2024
Full time
I am recruiting for my client based near Wymondham and have two roles available. One role is permanent and another role is a fixed term contract initially, however due to company growth, could lead in to a permanent position. Both roles are full time and hybrid working is offered. Working as part of the supply chain team the success full candidate will be providing the following support to the department: EDI imports Creating picking list Saving despatch notes Raising transport purchase orders Booking in transport purchase orders Sales, chasing depots for orders Raising Sales Orders Sales Invoicing (holiday cover) Checking and authorisation of import documents (holiday cover) Archiving Assisting during annual Audit Holiday cover for team members Artwork (only when needed) Admin & ad hoc tasks Is this for you? The ideal candidate will have experience in supply chain or a similar role and have good working knowledge of Microsoft Office packages. Experience within food manufacturing is desired, however not essential. You will be comfortable working to strict deadlines and have a high level of detail and accuracy. As well as hybrid working, free parking is offered along with 25 days holiday plus bank holidays access to employee assistance programmes and other discounts with retailers. For more information on this role, please contact Emily at Pure.
Logisnext UK have an exciting opportunity for a Sales Support Administrator to join our team based at our Head Office in Thame, Oxfordshire. This role is a permanent role with working hours of Monday to Friday, 9am to 5pm. We are seeking an organised and enthusiastic Sales Support Administrator to provide daily support to our field sales team. Central to the role will be assisting the sales team with administrative functions and written material such as proposals, reports etc. keeping the CRM up to date and managed correctly. As Sales Support Administrator your duties and responsibilities will be to: - Format, and edit written input supplied by the Sales Team. - Record and update sales activity into our CRM system. - Develop the database with each salesperson by adding company profiles to our CRM system. - Support the Sales Team in identifying short-, medium- and long-term opportunities and maintaining contact. - Research into prospective companies, their location and structure. - Develop strategies to gain new business appointments. - Liaising with the sales team on various marketing campaigns. - To undertake any special projects as may be required from time to time. - Support Sales Team, to manage their diaries. Our ideal Sales Support Administrator will be a team player with the ability to work well under pressure. Successful applicants will possess the following attributes: - An understanding of Microsoft Office including MS Teams - Good attention to detail - Reliable and flexible attitude to work - Excellent and confident telephone manner - Ideally applicants will have previous experience of a similar role About us Logisnext UK Ltd is a wholly owned subsidiary of Mitsubishi Logisnext Europe with responsibility for the supply and support of Mitsubishi Forklift Trucks to end users. Logisnext UK offer in return: - Friendly working environment - 25 days holiday + bank holidays, increasing to 30 days with length of service - Flexibility to sell back/buy additional holiday days - Company profit related bonus scheme - Contributory pension scheme - Private health scheme - Income protection - Life cover - Subsidised gym membership - In-depth training with long term opportunities for personal growth and development If you would like to be considered for the role of Sales Support Administrator within a highly successful company offering a great working environment and amazing benefits package please apply now!
May 17, 2024
Full time
Logisnext UK have an exciting opportunity for a Sales Support Administrator to join our team based at our Head Office in Thame, Oxfordshire. This role is a permanent role with working hours of Monday to Friday, 9am to 5pm. We are seeking an organised and enthusiastic Sales Support Administrator to provide daily support to our field sales team. Central to the role will be assisting the sales team with administrative functions and written material such as proposals, reports etc. keeping the CRM up to date and managed correctly. As Sales Support Administrator your duties and responsibilities will be to: - Format, and edit written input supplied by the Sales Team. - Record and update sales activity into our CRM system. - Develop the database with each salesperson by adding company profiles to our CRM system. - Support the Sales Team in identifying short-, medium- and long-term opportunities and maintaining contact. - Research into prospective companies, their location and structure. - Develop strategies to gain new business appointments. - Liaising with the sales team on various marketing campaigns. - To undertake any special projects as may be required from time to time. - Support Sales Team, to manage their diaries. Our ideal Sales Support Administrator will be a team player with the ability to work well under pressure. Successful applicants will possess the following attributes: - An understanding of Microsoft Office including MS Teams - Good attention to detail - Reliable and flexible attitude to work - Excellent and confident telephone manner - Ideally applicants will have previous experience of a similar role About us Logisnext UK Ltd is a wholly owned subsidiary of Mitsubishi Logisnext Europe with responsibility for the supply and support of Mitsubishi Forklift Trucks to end users. Logisnext UK offer in return: - Friendly working environment - 25 days holiday + bank holidays, increasing to 30 days with length of service - Flexibility to sell back/buy additional holiday days - Company profit related bonus scheme - Contributory pension scheme - Private health scheme - Income protection - Life cover - Subsidised gym membership - In-depth training with long term opportunities for personal growth and development If you would like to be considered for the role of Sales Support Administrator within a highly successful company offering a great working environment and amazing benefits package please apply now!
Exciting Opportunity: Administrator! Office Angels is excited to announce a partnership with a leading company, acclaimed for its high-quality products and robust market presence. We are actively looking for an experienced Administrator to join the dynamic team based in Washington, on a permanent, full-time basis. Our client is deeply committed to providing in-house training and values team players dedicated to achieving success. If you are proactive, eager to learn, and looking to advance your career in a supportive and thriving environment, then you're in the right place!You'll be joining a small, office-based team renowned for its friendly and supportive atmosphere. We are on the lookout for an enthusiastic individual who is keen to learn about the business and take an active, proactive approach to their role. This position offers the chance to make a significant impact, work diligently, and reap the rewards of your efforts. What will you bring to this role? Location: Washington, with free on site parking Salary: 24,500 Working Hours: Monday to Thursday, 8:30 AM - 5:00 PM; Friday, 8:30 AM - 3:00 PM Holiday Entitlement: 20 days, increasing annually by one day, up to 25 days after 5 years, plus bank holidays Pension: Company pension with a 4% employer contribution Job Description: As Administrator, your primary role will be to provide comprehensive administrative support to the office and enhance customer satisfaction through effective order processing and meticulous inventory management. You will undertake various administrative and coordination tasks vital to the operational and sales functions of the company. Full in-house training will be provided, however previous experience in a similar role or industrial is highly beneficial. Key Responsibilities: Duties and responsibilities: Obtain day to day repeat orders from customers, and process using in-house system. Create shipping note to warehouse team and control shipment to fulfil customer's requirement. Communicate with customer account manager and/or warehouse, quality department to accomplish any requirements related to their order. Arrange dispatch and custom clearance, handle export documentation. Manage and control the deliveries to customers in the UK and overseas. Process sales invoice. Obtain orders and forecast from customers to control inventory. Create and send purchase orders to suppliers, and process purchase invoices. Communicate with customers when any anomalies are found to avoid future risks to our customers and company. Control shipping from suppliers, importing documents, inbound shipment and arrange receiving products with carrier and warehouse department. Avoid shortage, air freight, excess stock, and dead stock. Processing internally for customer's RFQ (Request for quotation), and support sales department to issue our RFQ to the suppliers. Create designated report related to sales and inside sales department to monitor key performance index. Actively communicate with customers, suppliers and other department to achieve our company goals. Answer the phone and e-mail, to take care of customers, suppliers, and freight forwarders. Essential Qualifications and Skills: Previous experience in administration, sales administration, or a related role. Excellent organisational and multitasking skills. Sharp attention to detail and a commitment to accuracy. Exceptional communication and interpersonal skills. Ability to thrive in a fast-paced, dynamic environment. Desirable Attributes: Knowledge of customs, freight, import and export procedures and documentation. Experience with inventory management systems. Proficiency in Microsoft Office Suite and familiarity with Exchequer and EDI systems. How to Apply: If you uphold the relevant skills and or industry experience, please submit your CV and a covering letter highlighting your suitability and experience. Join a company that values dedication and provides the tools for its team members to excel. Apply today and contribute to our continued leadership in the market! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 17, 2024
Full time
Exciting Opportunity: Administrator! Office Angels is excited to announce a partnership with a leading company, acclaimed for its high-quality products and robust market presence. We are actively looking for an experienced Administrator to join the dynamic team based in Washington, on a permanent, full-time basis. Our client is deeply committed to providing in-house training and values team players dedicated to achieving success. If you are proactive, eager to learn, and looking to advance your career in a supportive and thriving environment, then you're in the right place!You'll be joining a small, office-based team renowned for its friendly and supportive atmosphere. We are on the lookout for an enthusiastic individual who is keen to learn about the business and take an active, proactive approach to their role. This position offers the chance to make a significant impact, work diligently, and reap the rewards of your efforts. What will you bring to this role? Location: Washington, with free on site parking Salary: 24,500 Working Hours: Monday to Thursday, 8:30 AM - 5:00 PM; Friday, 8:30 AM - 3:00 PM Holiday Entitlement: 20 days, increasing annually by one day, up to 25 days after 5 years, plus bank holidays Pension: Company pension with a 4% employer contribution Job Description: As Administrator, your primary role will be to provide comprehensive administrative support to the office and enhance customer satisfaction through effective order processing and meticulous inventory management. You will undertake various administrative and coordination tasks vital to the operational and sales functions of the company. Full in-house training will be provided, however previous experience in a similar role or industrial is highly beneficial. Key Responsibilities: Duties and responsibilities: Obtain day to day repeat orders from customers, and process using in-house system. Create shipping note to warehouse team and control shipment to fulfil customer's requirement. Communicate with customer account manager and/or warehouse, quality department to accomplish any requirements related to their order. Arrange dispatch and custom clearance, handle export documentation. Manage and control the deliveries to customers in the UK and overseas. Process sales invoice. Obtain orders and forecast from customers to control inventory. Create and send purchase orders to suppliers, and process purchase invoices. Communicate with customers when any anomalies are found to avoid future risks to our customers and company. Control shipping from suppliers, importing documents, inbound shipment and arrange receiving products with carrier and warehouse department. Avoid shortage, air freight, excess stock, and dead stock. Processing internally for customer's RFQ (Request for quotation), and support sales department to issue our RFQ to the suppliers. Create designated report related to sales and inside sales department to monitor key performance index. Actively communicate with customers, suppliers and other department to achieve our company goals. Answer the phone and e-mail, to take care of customers, suppliers, and freight forwarders. Essential Qualifications and Skills: Previous experience in administration, sales administration, or a related role. Excellent organisational and multitasking skills. Sharp attention to detail and a commitment to accuracy. Exceptional communication and interpersonal skills. Ability to thrive in a fast-paced, dynamic environment. Desirable Attributes: Knowledge of customs, freight, import and export procedures and documentation. Experience with inventory management systems. Proficiency in Microsoft Office Suite and familiarity with Exchequer and EDI systems. How to Apply: If you uphold the relevant skills and or industry experience, please submit your CV and a covering letter highlighting your suitability and experience. Join a company that values dedication and provides the tools for its team members to excel. Apply today and contribute to our continued leadership in the market! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Title: Recruitment Officer Location: Telford Salary: £24,000 - £30,000 per annum DOE Job Type: Permanent, Full Time Juniper are an innovative, flexible and experienced provider in delivering training solutions to individuals and businesses in Wolverhampton and throughout the Midlands. We are listed on the Governments Register of Apprenticeship Training Providers and are rated as GOOD by Ofsted in all areas of provision. Job Outline & Purpose: To recruit students onto training programmes To ensure programme is appropriate for students recruited To provide good CEIAG to students To safeguard the welfare of all students, preventing radicalisation and promoting British Values Recruitment: To undertake activities that result in students being recruited and starting on training programmes, including; marketing, outreach, contacts with local agencies, training providers and other referral sources, recruitment initiatives & attending/hosting recruitment fairs/local events/pop up shops/networking meetings etc. To have a good understanding of all provision pathways, eligibility, and student characteristics To identify barriers and support needs and compile initial support plans for students Use of social media to raise Juniper's profile Interviewing potential starts and accurately completing supporting paperwork Host information sessions for potential new starts Ensure centre start targets are met To maintain a database of referral sources and manage those relationships to gain further business To develop effective links with schools to promote Juniper pathways and Apprenticeships and support implementation of the Baker clause To support/attend local and national career events Work in partnership with the Apprenticeship Recruitment Consultants to ensure centre targets are met Manage own Outlook diary in order to meet all responsibilities and targets To identify Safeguarding issues and follow Juniper's Safeguarding and Prevent process Abilities: - Excellent communicator - To persuade & influence others and deal with conflict/challenging behaviour - To build rapport with target group - To communicate professionally with referral/support agencies - To present to groups - To "cold-call" - To work well under pressure - To work to targets & deadlines - Highly motivated - Innovative & solution focused - To remain positive, with a bubbly, engaging personality - To be persistent & tenacious - Excellent organisation skills - Competent in use of IT - To meet targets and provide a quality service to all stakeholders - Working knowledge of social media (Facebook, Twitter) Additional Information: This role profile is intended to provide a guide to the main duties and responsibilities involved in the post at the date it was drawn up; it does not provide an exhaustive list. Juniper changes to meet demands of customers and stakeholders, therefore duties within job roles are also subject to change from time-to-time. This role profile will be regularly reviewed and updated, and staff are expected to employ a flexible approach to their work to adapt to these changes. Changes made will be within the scope and grading of the post and are a common occurrence. Please click the APPLY button to send through your CV and cover letter for this role. Candidates with relevant experience and job titles of; Internal Recruiter, HR Officer, HR Admin, Talent Development Administrator, Recruitment Consultant, Junior HR Advisor, Administrative Support, Office Administrator, Recruitment Administrator, Sales Support Administrator, Operations Assistant, Operations Executive, Sales Advisor, Client Support Administrator, Marketing Assistant, Sales Executive, Senior Administrator may also be considered for this role.
May 17, 2024
Full time
Job Title: Recruitment Officer Location: Telford Salary: £24,000 - £30,000 per annum DOE Job Type: Permanent, Full Time Juniper are an innovative, flexible and experienced provider in delivering training solutions to individuals and businesses in Wolverhampton and throughout the Midlands. We are listed on the Governments Register of Apprenticeship Training Providers and are rated as GOOD by Ofsted in all areas of provision. Job Outline & Purpose: To recruit students onto training programmes To ensure programme is appropriate for students recruited To provide good CEIAG to students To safeguard the welfare of all students, preventing radicalisation and promoting British Values Recruitment: To undertake activities that result in students being recruited and starting on training programmes, including; marketing, outreach, contacts with local agencies, training providers and other referral sources, recruitment initiatives & attending/hosting recruitment fairs/local events/pop up shops/networking meetings etc. To have a good understanding of all provision pathways, eligibility, and student characteristics To identify barriers and support needs and compile initial support plans for students Use of social media to raise Juniper's profile Interviewing potential starts and accurately completing supporting paperwork Host information sessions for potential new starts Ensure centre start targets are met To maintain a database of referral sources and manage those relationships to gain further business To develop effective links with schools to promote Juniper pathways and Apprenticeships and support implementation of the Baker clause To support/attend local and national career events Work in partnership with the Apprenticeship Recruitment Consultants to ensure centre targets are met Manage own Outlook diary in order to meet all responsibilities and targets To identify Safeguarding issues and follow Juniper's Safeguarding and Prevent process Abilities: - Excellent communicator - To persuade & influence others and deal with conflict/challenging behaviour - To build rapport with target group - To communicate professionally with referral/support agencies - To present to groups - To "cold-call" - To work well under pressure - To work to targets & deadlines - Highly motivated - Innovative & solution focused - To remain positive, with a bubbly, engaging personality - To be persistent & tenacious - Excellent organisation skills - Competent in use of IT - To meet targets and provide a quality service to all stakeholders - Working knowledge of social media (Facebook, Twitter) Additional Information: This role profile is intended to provide a guide to the main duties and responsibilities involved in the post at the date it was drawn up; it does not provide an exhaustive list. Juniper changes to meet demands of customers and stakeholders, therefore duties within job roles are also subject to change from time-to-time. This role profile will be regularly reviewed and updated, and staff are expected to employ a flexible approach to their work to adapt to these changes. Changes made will be within the scope and grading of the post and are a common occurrence. Please click the APPLY button to send through your CV and cover letter for this role. Candidates with relevant experience and job titles of; Internal Recruiter, HR Officer, HR Admin, Talent Development Administrator, Recruitment Consultant, Junior HR Advisor, Administrative Support, Office Administrator, Recruitment Administrator, Sales Support Administrator, Operations Assistant, Operations Executive, Sales Advisor, Client Support Administrator, Marketing Assistant, Sales Executive, Senior Administrator may also be considered for this role.
Sales Administrator Job Type: Full-time Permanent, Monday - Friday 09.00 - 18.00 / 08.30 - 17.30 Location: Stone, DA2 Salary: £25,000 - £28,000 per annum We are seeking a proactive Sales processing Coordinator to join our team. The ideal candidate will be responsible for creating and managing Customer quotes, offer other products and processing orders and researching new leads to add to database. This role requires excellent communication skills and the ability to multitask effectively in a fast-paced environment. Day to Day of the role: Provide customer support, including order placement and delivery tracking. Process orders using the Sage system. Manage delivery documentation by scanning, uploading, and pinning signed delivery notes to sales orders. Create and manage quotes for customers, subject to review by supervisors. Follow up on proof of delivery (PODs) from suppliers for direct deliveries. Book in purchase orders for stock deliveries. Allocate stock to orders and prepare delivery notes. Organise delivery orders for drivers, ensuring information is accurately transcribed onto a word template. Enter orders for delivery via palletways or inxpress on their respective portals. Research potential leads and verify against the database for previous interactions. Upsell products over the phone, gradually becoming knowledgeable about products. Required Skills & Qualifications: Strong organisational and multitasking skills. Excellent communication and customer service abilities. Proficiency in using Sage and other data entry systems. Ability to work independently and as part of a team. Attention to detail and accuracy in handling documentation. Willingness to learn and adapt to new systems and procedures. Benefits: 3% pension scheme 28 days holiday Change to grow and progress into senior sales role Well-known successful company in the industry To apply for the Sales Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
May 17, 2024
Full time
Sales Administrator Job Type: Full-time Permanent, Monday - Friday 09.00 - 18.00 / 08.30 - 17.30 Location: Stone, DA2 Salary: £25,000 - £28,000 per annum We are seeking a proactive Sales processing Coordinator to join our team. The ideal candidate will be responsible for creating and managing Customer quotes, offer other products and processing orders and researching new leads to add to database. This role requires excellent communication skills and the ability to multitask effectively in a fast-paced environment. Day to Day of the role: Provide customer support, including order placement and delivery tracking. Process orders using the Sage system. Manage delivery documentation by scanning, uploading, and pinning signed delivery notes to sales orders. Create and manage quotes for customers, subject to review by supervisors. Follow up on proof of delivery (PODs) from suppliers for direct deliveries. Book in purchase orders for stock deliveries. Allocate stock to orders and prepare delivery notes. Organise delivery orders for drivers, ensuring information is accurately transcribed onto a word template. Enter orders for delivery via palletways or inxpress on their respective portals. Research potential leads and verify against the database for previous interactions. Upsell products over the phone, gradually becoming knowledgeable about products. Required Skills & Qualifications: Strong organisational and multitasking skills. Excellent communication and customer service abilities. Proficiency in using Sage and other data entry systems. Ability to work independently and as part of a team. Attention to detail and accuracy in handling documentation. Willingness to learn and adapt to new systems and procedures. Benefits: 3% pension scheme 28 days holiday Change to grow and progress into senior sales role Well-known successful company in the industry To apply for the Sales Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Sales Administrator Job Type: Full-time Monday - Friday 09.00 - 18.00 / 08.30 - 17.30 Location: Greenhithe Salary: £25,000 - £28,000 per annum We are seeking a proactive Sales processing Coordinator to join our team. The ideal candidate will be responsible for researching new leads, create and manage Customer quotes, offer other products and processing orders. This role requires excellent communication skills and the ability to multitask effectively in a fast-paced environment. Day to Day of the role: Provide customer support, including order placement and delivery tracking. Process orders using the Sage system. Manage delivery documentation by scanning, uploading, and pinning signed delivery notes to sales orders. Create and manage quotes for customers, subject to review by supervisors. Follow up on proof of delivery (PODs) from suppliers for direct deliveries. Book in purchase orders for stock deliveries. Allocate stock to orders and prepare delivery notes. Organise delivery orders for drivers, ensuring information is accurately transcribed onto a word template. Enter orders for delivery via palletways or inxpress on their respective portals. Research potential leads and verify against the database for previous interactions. Upsell products over the phone, gradually becoming knowledgeable about products. Required Skills & Qualifications: Strong organisational and multitasking skills. Excellent communication and customer service abilities. Proficiency in using Sage and other data entry systems. Ability to work independently and as part of a team. Attention to detail and accuracy in handling documentation. Willingness to learn and adapt to new systems and procedures. Benefits: 3% pension scheme 28 days holiday Change to grow and progress into senior sales role Well-known successful company in the industry To apply for the Sales Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
May 17, 2024
Full time
Sales Administrator Job Type: Full-time Monday - Friday 09.00 - 18.00 / 08.30 - 17.30 Location: Greenhithe Salary: £25,000 - £28,000 per annum We are seeking a proactive Sales processing Coordinator to join our team. The ideal candidate will be responsible for researching new leads, create and manage Customer quotes, offer other products and processing orders. This role requires excellent communication skills and the ability to multitask effectively in a fast-paced environment. Day to Day of the role: Provide customer support, including order placement and delivery tracking. Process orders using the Sage system. Manage delivery documentation by scanning, uploading, and pinning signed delivery notes to sales orders. Create and manage quotes for customers, subject to review by supervisors. Follow up on proof of delivery (PODs) from suppliers for direct deliveries. Book in purchase orders for stock deliveries. Allocate stock to orders and prepare delivery notes. Organise delivery orders for drivers, ensuring information is accurately transcribed onto a word template. Enter orders for delivery via palletways or inxpress on their respective portals. Research potential leads and verify against the database for previous interactions. Upsell products over the phone, gradually becoming knowledgeable about products. Required Skills & Qualifications: Strong organisational and multitasking skills. Excellent communication and customer service abilities. Proficiency in using Sage and other data entry systems. Ability to work independently and as part of a team. Attention to detail and accuracy in handling documentation. Willingness to learn and adapt to new systems and procedures. Benefits: 3% pension scheme 28 days holiday Change to grow and progress into senior sales role Well-known successful company in the industry To apply for the Sales Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
We are an international manufacturing and engineering company supplying equipment to customers worldwide which are manufactured at our Farnborough site. Due to our continued success, we are seeking a Sales Support Executive to join our UK Head Office based in Farnborough. You will be working with our Export customer base Worldwide to manage their requests for spare parts and the associated administration and customer support tasks. We can offer a generous starting salary, working Monday to Friday with hybrid working available once trained, we offer free parking, 25 days holiday plus bank holidays and an excellent benefits package including contributory pension. We are a long established and secure company who can offer career development and progression. The role would suit candidates with previous experience of dealing with customers over the phone, by email whereby you are providing product information and advice, along with raising quotes and processing orders, following through to delivery. Any experience in an engineering or manufacturing company would be an advantage but is not essential as we can train on our product range. You will be providing the highest levels of customer service by phone or email and have the ability to learn our technical product and accurately complete all of the administration surrounding our customer orders. We will also consider Graduates with a relevant engineering and some work experience who are looking for an opportunity to secure a role within an international engineering organisation who can offer career development. We can offer a generous starting salary Monday to Friday working hours, some hybrid working, free parking, 25 days holiday and pension plus other benefits. The role provides a key aftermarket contact point who is recognised by customers as a technically capable trusted advisor. Key to your success in this role will be the ability to provide the best support to customers whilst at the same time maximising our aftermarket sales and efficiency. Your responsibility will be for export spare part sales, within international markets and all administration for aftermarket sales. You will be required to correctly identify, quote and process spare part orders. The successful candidate will also be responsible for the below: • Working with our Export customer to manage requests for spare parts. • Liaising with customers Worldwide eg Australia, US and Asia. • Liaising with customer via phone and email regarding their spare part requests and sales orders. • Provide customer quotations. • Upon authorisation, order processing and raising order acknowledgements for spare parts orders. • Following customer requests through from initial enquiry for parts through to delivery, chasing parts orders with our suppliers and manufacturing teams. • Ensure all customer requests are handled professionally and in a timely manner. • Responsible for all administration surrounding aftermarket sales orders in a timely and accurate manner utilising our systems fully. • Providing cover for colleagues in Scheduling and Invoicing. To be successful in this role you must be capable of digesting complex technical information, have excellent attention to detail and administrative skills, the ability to work as part of a team and have an excellent attitude and ability for customer care. Any experience or knowledge of an engineering, manufacturing, technical or spare parts related environment would be useful but is not essential. In return we can offer Monday to Friday working hours, generous starting salary plus an excellent benefits package and hybrid working along with full training on our product range. Please submit your CV asap for immediate consideration.
May 17, 2024
Full time
We are an international manufacturing and engineering company supplying equipment to customers worldwide which are manufactured at our Farnborough site. Due to our continued success, we are seeking a Sales Support Executive to join our UK Head Office based in Farnborough. You will be working with our Export customer base Worldwide to manage their requests for spare parts and the associated administration and customer support tasks. We can offer a generous starting salary, working Monday to Friday with hybrid working available once trained, we offer free parking, 25 days holiday plus bank holidays and an excellent benefits package including contributory pension. We are a long established and secure company who can offer career development and progression. The role would suit candidates with previous experience of dealing with customers over the phone, by email whereby you are providing product information and advice, along with raising quotes and processing orders, following through to delivery. Any experience in an engineering or manufacturing company would be an advantage but is not essential as we can train on our product range. You will be providing the highest levels of customer service by phone or email and have the ability to learn our technical product and accurately complete all of the administration surrounding our customer orders. We will also consider Graduates with a relevant engineering and some work experience who are looking for an opportunity to secure a role within an international engineering organisation who can offer career development. We can offer a generous starting salary Monday to Friday working hours, some hybrid working, free parking, 25 days holiday and pension plus other benefits. The role provides a key aftermarket contact point who is recognised by customers as a technically capable trusted advisor. Key to your success in this role will be the ability to provide the best support to customers whilst at the same time maximising our aftermarket sales and efficiency. Your responsibility will be for export spare part sales, within international markets and all administration for aftermarket sales. You will be required to correctly identify, quote and process spare part orders. The successful candidate will also be responsible for the below: • Working with our Export customer to manage requests for spare parts. • Liaising with customers Worldwide eg Australia, US and Asia. • Liaising with customer via phone and email regarding their spare part requests and sales orders. • Provide customer quotations. • Upon authorisation, order processing and raising order acknowledgements for spare parts orders. • Following customer requests through from initial enquiry for parts through to delivery, chasing parts orders with our suppliers and manufacturing teams. • Ensure all customer requests are handled professionally and in a timely manner. • Responsible for all administration surrounding aftermarket sales orders in a timely and accurate manner utilising our systems fully. • Providing cover for colleagues in Scheduling and Invoicing. To be successful in this role you must be capable of digesting complex technical information, have excellent attention to detail and administrative skills, the ability to work as part of a team and have an excellent attitude and ability for customer care. Any experience or knowledge of an engineering, manufacturing, technical or spare parts related environment would be useful but is not essential. In return we can offer Monday to Friday working hours, generous starting salary plus an excellent benefits package and hybrid working along with full training on our product range. Please submit your CV asap for immediate consideration.
Administrator, Long Crendon, Salary £24000 - £28000 Your new company A well-established company based in Long Crendon are seeking an Administrator to join them Your new role As the Administrator, you will be responsible for: Answering Phone. Dealing with customer and supplier calls and passing on to relevant members of the team. Assistance with sales order processing. Ordering of raw materials and printing of works orders for production. Support our external sales team dealing with queries or generating reports. Customer Support: With experience and confidence, you would assist in dealing with customer queries. Some tasks may switch round with other members of the team to provide cover in other areas such as despatch planning and goods in. Please note this position is fully office based within a small, friendly and supportive team. What you'll need to succeed In order to be successful in applying, you will have: Experience in a similar position Strong organisation skills Great attention to detail Willingness to support the business where needed What you'll get in return As the Administrator, you will receive: A competitive salary The opportunity to learn and develop skills and experience Pension Free parking 25 days holiday, plus bank holidays What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 17, 2024
Full time
Administrator, Long Crendon, Salary £24000 - £28000 Your new company A well-established company based in Long Crendon are seeking an Administrator to join them Your new role As the Administrator, you will be responsible for: Answering Phone. Dealing with customer and supplier calls and passing on to relevant members of the team. Assistance with sales order processing. Ordering of raw materials and printing of works orders for production. Support our external sales team dealing with queries or generating reports. Customer Support: With experience and confidence, you would assist in dealing with customer queries. Some tasks may switch round with other members of the team to provide cover in other areas such as despatch planning and goods in. Please note this position is fully office based within a small, friendly and supportive team. What you'll need to succeed In order to be successful in applying, you will have: Experience in a similar position Strong organisation skills Great attention to detail Willingness to support the business where needed What you'll get in return As the Administrator, you will receive: A competitive salary The opportunity to learn and develop skills and experience Pension Free parking 25 days holiday, plus bank holidays What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 17, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 17, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
We are currently seeking a dynamic and motivated individual to join our client's team as an Account Administrator. As a key team member of the team, you will play a vital role in supporting and reporting into the Key Account Executive, providing exceptional service to their extensive client base within the Transport sector. Responsibilities: Act as the main point of contact for key customers, owning and nurturing relationships to meet revenue targets. Identify and capitalise on business opportunities, collaborating closely with the Key Account Manager. Proactively expand our client's product portfolio within the existing account database. Conduct contract and commercial reviews with existing clients, ensuring their requirements are met and their satisfaction is increased. Liaise with internal support teams to ensure accurate and efficient processing of customer sales. Maintain a high level of autonomy while also providing guidance and assistance to fellow team members. Manage the full order journey, from order to manufacture, resolving any queries that may arise. Key Deliverables: Build strong relationships with clients and be their main internal point of contact. Support the Internal and External Sales Teams, colleagues, and other Group members with client requests. Handle inbound calls and email enquiries from clients. Process sales and purchase orders for manufactured, sub-contracted products, and distributor contacts. Work closely with planning and production teams to ensure clients' lead times are met. Update and maintain the Company's CRM system to monitor all aspects of the ordering process. Monitor and maintain client SLAs and KPI Targets. Manage client stock, preparing monthly reports and proposing replenishment levels. Resolve day-to-day activities and escalate issues in accordance with company guidelines. Collate clients' artwork requests for internal products and advertisements. Liaise with the supply chain to maintain an optimum balance of price and quality. Provide cover for team colleagues during periods of absence and/or holiday cover. Liaise with the finance department to handle various requests, including credit card payments, cash collection, and invoicing. Ensure non-conformance prevention and timely resolution of customer complaints. Experience, skills, and abilities: Proven ability to work independently as an Account Manager without close supervision. Excellent organisational, planning, and administration skills with excellent attention to detail. Energetic and self-motivated, with the ability to multitask effectively. Demonstrated commitment to meeting deadlines and exceeding client expectations. Positive attitude and a willingness to go above and beyond to deliver excellent results. Strong team player with excellent interpersonal skills and effective communication at all levels. Confident decision-maker with high IT literacy and numeracy skills. Proficient in Excel, Word, and have knowledge of Access database. Join our client's team and contribute to their success in providing outstanding service to their clients. Apply now to be considered for this exciting opportunity! Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 17, 2024
Full time
We are currently seeking a dynamic and motivated individual to join our client's team as an Account Administrator. As a key team member of the team, you will play a vital role in supporting and reporting into the Key Account Executive, providing exceptional service to their extensive client base within the Transport sector. Responsibilities: Act as the main point of contact for key customers, owning and nurturing relationships to meet revenue targets. Identify and capitalise on business opportunities, collaborating closely with the Key Account Manager. Proactively expand our client's product portfolio within the existing account database. Conduct contract and commercial reviews with existing clients, ensuring their requirements are met and their satisfaction is increased. Liaise with internal support teams to ensure accurate and efficient processing of customer sales. Maintain a high level of autonomy while also providing guidance and assistance to fellow team members. Manage the full order journey, from order to manufacture, resolving any queries that may arise. Key Deliverables: Build strong relationships with clients and be their main internal point of contact. Support the Internal and External Sales Teams, colleagues, and other Group members with client requests. Handle inbound calls and email enquiries from clients. Process sales and purchase orders for manufactured, sub-contracted products, and distributor contacts. Work closely with planning and production teams to ensure clients' lead times are met. Update and maintain the Company's CRM system to monitor all aspects of the ordering process. Monitor and maintain client SLAs and KPI Targets. Manage client stock, preparing monthly reports and proposing replenishment levels. Resolve day-to-day activities and escalate issues in accordance with company guidelines. Collate clients' artwork requests for internal products and advertisements. Liaise with the supply chain to maintain an optimum balance of price and quality. Provide cover for team colleagues during periods of absence and/or holiday cover. Liaise with the finance department to handle various requests, including credit card payments, cash collection, and invoicing. Ensure non-conformance prevention and timely resolution of customer complaints. Experience, skills, and abilities: Proven ability to work independently as an Account Manager without close supervision. Excellent organisational, planning, and administration skills with excellent attention to detail. Energetic and self-motivated, with the ability to multitask effectively. Demonstrated commitment to meeting deadlines and exceeding client expectations. Positive attitude and a willingness to go above and beyond to deliver excellent results. Strong team player with excellent interpersonal skills and effective communication at all levels. Confident decision-maker with high IT literacy and numeracy skills. Proficient in Excel, Word, and have knowledge of Access database. Join our client's team and contribute to their success in providing outstanding service to their clients. Apply now to be considered for this exciting opportunity! Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Exciting Opportunity: Sales Administrator! Office Angels is excited to announce a partnership with a leading company, acclaimed for its high-quality products and robust market presence. We are actively looking for an experienced Sales Administrator to join the dynamic team based in Washington, on a permanent, full-time basis. Our client is deeply committed to providing in-house training and values team players dedicated to achieving success. If you are proactive, eager to learn, and looking to advance your career in a supportive and thriving environment, then you're in the right place! You'll be joining a small, office-based team renowned for its friendly and supportive atmosphere. We are on the lookout for an enthusiastic individual who is keen to learn about the business and take an active, proactive approach to their role. This position offers the chance to make a significant impact, work diligently, and reap the rewards of your efforts. What will you bring to this role? Location: Washington, with free on site parking Salary: 24,500 Working Hours: Monday to Thursday, 8:30 AM - 5:00 PM; Friday, 8:30 AM - 3:00 PM Holiday Entitlement: 20 days, increasing annually by one day, up to 25 days after 5 years, plus bank holidays Pension: Company pension with a 4% employer contribution Job Description: As a Sales Administrator, your primary role will be to enhance customer satisfaction through effective order processing and meticulous inventory management. You will undertake various administrative and coordination tasks vital to the operational and sales functions of the company. Full in-house training will be provided. Key Responsibilities: Duties and responsibilities: Obtain day to day repeat orders from customers, and process by using Exchequer system. Processing EDI system designated by customer. Create shipping note to warehouse team and control shipment to fulfil customer's requirement. Communicate with customer account manager and/or warehouse, quality department to accomplish any requirements related to their order. Arrange dispatch and custom clearance, handle export documentation. Manage and control the deliveries to customers in the UK and overseas. Process sales invoice. Obtain orders and forecast from customers to control inventory. Maintain and utilise the internal inventory management system with customer's latest information to control our stock to the right level. Create and send purchase orders to suppliers, and process purchase invoices. Communicate with customers when any anomalies are found to avoid future risks to our customers and ourselves. Control shipping from suppliers, importing documents, inbound shipment and arrange receiving products with carrier and warehouse department. Avoid shortage, air freight, excess stock, and dead stock. Processing internally for customer's RFQ (Request for quotation), and support sales department to issue our RFQ to the suppliers. Create designated report related to sales and inside sales department to monitor key performance index. Taking part in new business launch up projects and EOP (End of Production) activities and support Sales department. Actively communicate with customers, suppliers and other department to achieve our company goals. Answer the phone and e-mail, to take care of customers, suppliers, and freight forwarders. Essential Qualifications and Skills: Previous experience in sales administration or a related role. Excellent organisational and multitasking skills. Sharp attention to detail and a commitment to accuracy. Proficiency in Microsoft Office Suite and familiarity with Exchequer and EDI systems. Exceptional communication and interpersonal skills. Ability to thrive in a fast-paced, dynamic environment. Desirable Attributes: Background in the Administration, sales administration, sales coordination, in the manufacturing industry. Knowledge of customs, freight, import and export procedures and documentation. Experience with inventory management systems. How to Apply: If you uphold the relevant skills and or industry experience, please submit your CV and a covering letter highlighting your suitability and experience. Join a company that values dedication and provides the tools for its team members to excel. Apply today and contribute to our continued leadership in the market! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 17, 2024
Full time
Exciting Opportunity: Sales Administrator! Office Angels is excited to announce a partnership with a leading company, acclaimed for its high-quality products and robust market presence. We are actively looking for an experienced Sales Administrator to join the dynamic team based in Washington, on a permanent, full-time basis. Our client is deeply committed to providing in-house training and values team players dedicated to achieving success. If you are proactive, eager to learn, and looking to advance your career in a supportive and thriving environment, then you're in the right place! You'll be joining a small, office-based team renowned for its friendly and supportive atmosphere. We are on the lookout for an enthusiastic individual who is keen to learn about the business and take an active, proactive approach to their role. This position offers the chance to make a significant impact, work diligently, and reap the rewards of your efforts. What will you bring to this role? Location: Washington, with free on site parking Salary: 24,500 Working Hours: Monday to Thursday, 8:30 AM - 5:00 PM; Friday, 8:30 AM - 3:00 PM Holiday Entitlement: 20 days, increasing annually by one day, up to 25 days after 5 years, plus bank holidays Pension: Company pension with a 4% employer contribution Job Description: As a Sales Administrator, your primary role will be to enhance customer satisfaction through effective order processing and meticulous inventory management. You will undertake various administrative and coordination tasks vital to the operational and sales functions of the company. Full in-house training will be provided. Key Responsibilities: Duties and responsibilities: Obtain day to day repeat orders from customers, and process by using Exchequer system. Processing EDI system designated by customer. Create shipping note to warehouse team and control shipment to fulfil customer's requirement. Communicate with customer account manager and/or warehouse, quality department to accomplish any requirements related to their order. Arrange dispatch and custom clearance, handle export documentation. Manage and control the deliveries to customers in the UK and overseas. Process sales invoice. Obtain orders and forecast from customers to control inventory. Maintain and utilise the internal inventory management system with customer's latest information to control our stock to the right level. Create and send purchase orders to suppliers, and process purchase invoices. Communicate with customers when any anomalies are found to avoid future risks to our customers and ourselves. Control shipping from suppliers, importing documents, inbound shipment and arrange receiving products with carrier and warehouse department. Avoid shortage, air freight, excess stock, and dead stock. Processing internally for customer's RFQ (Request for quotation), and support sales department to issue our RFQ to the suppliers. Create designated report related to sales and inside sales department to monitor key performance index. Taking part in new business launch up projects and EOP (End of Production) activities and support Sales department. Actively communicate with customers, suppliers and other department to achieve our company goals. Answer the phone and e-mail, to take care of customers, suppliers, and freight forwarders. Essential Qualifications and Skills: Previous experience in sales administration or a related role. Excellent organisational and multitasking skills. Sharp attention to detail and a commitment to accuracy. Proficiency in Microsoft Office Suite and familiarity with Exchequer and EDI systems. Exceptional communication and interpersonal skills. Ability to thrive in a fast-paced, dynamic environment. Desirable Attributes: Background in the Administration, sales administration, sales coordination, in the manufacturing industry. Knowledge of customs, freight, import and export procedures and documentation. Experience with inventory management systems. How to Apply: If you uphold the relevant skills and or industry experience, please submit your CV and a covering letter highlighting your suitability and experience. Join a company that values dedication and provides the tools for its team members to excel. Apply today and contribute to our continued leadership in the market! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 17, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Wallace Hind Selection LTD
Welwyn Garden City, Hertfordshire
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 17, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Business Support Administrator Cantello Tayler Recruitment are currently recruiting for a Business Support Administrator to join our client based in Chertsey. The successful Business Support Administrator will be responsible for: Assist the Business Support Team in all aspects of Administration. Handle inbound calls from both existing clients and new customers, collect relevant information and assist or pass onto team members as relevant. Handle inbound messages from the website and ensuring these are filtered to the correct persons and loaded into the system as needed. Support Sales team by creating quotation documents as requested. Chasing information for new / existing contracts Process Orders coming in - To include loading new contracts, raising jobs for engineers and creating Purchase Orders for subcontractors. Booking Service visits for Customers. Invoicing Customers Ad Hoc Administration tasks at required. Handling Post Incoming / Outgoing Adhere to Key Performance Indicators (KPI's) and objectives as defined by the Integrated Management Systems (IMS). To assist with cover into other areas of the business as and when required. To follow Health & Safety procedures set out by the company in order to ensure the safety of you, your colleagues and others. Also, adhere to the Company Health and Safety policy. The Business Support Administrator will have: You will need to be self motivated, and very organized. Excellent Customer Service Skills Essential Have exceptional attention to detail and be able to work on your own initiative. Have excellent Microsoft skills (to include Word, Excel, PowerPoint). Experience with Microsoft Dynamics NAV and or / CRM Ideal but not essential as training will be provided on the job. Be able to adapt to a busy and always developing working environment, whilst being able to keep professional at all times with customers and colleagues. Can do attitude. If this Business Support Administrator role is of interest to you, please click apply or contact Charlotte Harding in our Egham office.
May 16, 2024
Full time
Business Support Administrator Cantello Tayler Recruitment are currently recruiting for a Business Support Administrator to join our client based in Chertsey. The successful Business Support Administrator will be responsible for: Assist the Business Support Team in all aspects of Administration. Handle inbound calls from both existing clients and new customers, collect relevant information and assist or pass onto team members as relevant. Handle inbound messages from the website and ensuring these are filtered to the correct persons and loaded into the system as needed. Support Sales team by creating quotation documents as requested. Chasing information for new / existing contracts Process Orders coming in - To include loading new contracts, raising jobs for engineers and creating Purchase Orders for subcontractors. Booking Service visits for Customers. Invoicing Customers Ad Hoc Administration tasks at required. Handling Post Incoming / Outgoing Adhere to Key Performance Indicators (KPI's) and objectives as defined by the Integrated Management Systems (IMS). To assist with cover into other areas of the business as and when required. To follow Health & Safety procedures set out by the company in order to ensure the safety of you, your colleagues and others. Also, adhere to the Company Health and Safety policy. The Business Support Administrator will have: You will need to be self motivated, and very organized. Excellent Customer Service Skills Essential Have exceptional attention to detail and be able to work on your own initiative. Have excellent Microsoft skills (to include Word, Excel, PowerPoint). Experience with Microsoft Dynamics NAV and or / CRM Ideal but not essential as training will be provided on the job. Be able to adapt to a busy and always developing working environment, whilst being able to keep professional at all times with customers and colleagues. Can do attitude. If this Business Support Administrator role is of interest to you, please click apply or contact Charlotte Harding in our Egham office.
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 16, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection