Your new company Working within a well established business within the insurance industry. Your new role We are looking for an experienced candidate to support the general administration of the office: Dealing with customers over the phone in respect of queries, new business etc. Inputting data Packaging insurance renewals to send to customers Liaising with insurers on queries from customers Updating electronic records Working on internal systems This is a fully office-based role, Monday - Friday, 9am - 5pm. Close proximity to public transport. What you'll need to succeed To succeed in this role you will come from an administrative background, possessing office experience and the ability to use systems. Your CV will demonstrate good customer service as well as strong administration. Desirable for the applicant to come from an insurance background but not essential. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 17, 2024
Full time
Your new company Working within a well established business within the insurance industry. Your new role We are looking for an experienced candidate to support the general administration of the office: Dealing with customers over the phone in respect of queries, new business etc. Inputting data Packaging insurance renewals to send to customers Liaising with insurers on queries from customers Updating electronic records Working on internal systems This is a fully office-based role, Monday - Friday, 9am - 5pm. Close proximity to public transport. What you'll need to succeed To succeed in this role you will come from an administrative background, possessing office experience and the ability to use systems. Your CV will demonstrate good customer service as well as strong administration. Desirable for the applicant to come from an insurance background but not essential. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
AJ Chambers represents a highly supportive, International Law Firm based in the City of London that is seeking a Legal PA for the Construction team. This is a permanent full-time role paying up to £44,000, with 2 days from home a week. You must have prior experience working in a similar position, in a Law Construction department. The Role: Project Co-ordination Distribute and co-ordinate appropriate support for specific client projects Set up processes for client matters through liaison with Partners, Fee Earners and client contacts Support Partners, Fee Earners and the Business Development and Marketing Teams with preparation of pitches, presentations and events and with other projects and tasks Identify and act upon process improvements across the team to enhance both internal and external client services Client Relationship Management Ensure that all client related correspondence is received by the appropriate Partner or Fee Earner Take an active role in relationship management and client care Enter and ensure accuracy of client information on the Client Relationship Management system, currently InterAction Communicate with external clients both independently and upon instructions from Partners and Fee Earners Arrange client meetings and ensure efficient responses to written and verbal client queries Check to ensure clients terms of business in place as soon as file opened and to follow up with Fee Earners accordingly Communication Take internal and external telephone queries, responding as appropriate and ensure that all messages are passed on in a timely manner Liaise with relevant Business Resource teams on behalf of Partners and Fee Earners Liaise with the Client Service Lead over planned absences, arranging cover as necessary and communicating this to the relevant Partners and Fee Earners Financial Assist Partners and Fee Earners in ensuring time recording is up to date and captured in a timely manner Liaise with the appropriate Finance team in relation to invoices, expenses, client billing and accounts Process invoices and expenses on the online system, currently Chrome Assist the billing and credit control processes and liaise with the Finance team in relation to these to ensure a consistent and efficient approach Produce standard financial and time reports through the system Administrative Participate in distribution of work and monitor progress of work allocated to Client Service Administrators to ensure tasks are completed in a timely manner Monitor and track all tasks and prioritise accordingly Diary management and coordination to ensure Partners and Fee Earners receive regular updates on meeting arrangements Take responsibility for room booking and meeting coordination, including confirmation of attendees, arranging relevant technology, refreshments, and catering Ensure travel bookings are completed and that relevant information is submitted and communicated in advance Arrange for the photocopying, scanning, printing and filing to be carried out by the team Arrange for files to be opened, closed and maintained Supervise Client Services Administrators' record keeping and general filing tasks Use effective systems to ensure both short and long term tasks are completed within required timescales Other duties and responsibilities: Assisting other members of the team, both proactively and at the request of the Client Services Lead Provide cover for the Client Document Executives as necessary (for example during periods of heavy workloads, holiday or sickness periods) Short dictations and basic amendments and document updates Conflict searches, file opening and risk assessment forms Drafting letters of engagement Updating and maintaining integrity of information held in Outlook, InterAction and 3E Minor document production amendments and assistance Working effectively with other legal and Business Resource teams as required Any other duties as reasonably requested by Partners, Fee Earners, Client Services Leads or the Internal Client Services Manager Comply with all relevant legal and regulatory obligations including the Solicitors Regulation Authority (SRA) Standards and Regulations, and Principles. The Ideal Candidate: A Client Services Executive has responsibility to ensure that their skill set is up to date and they are familiar with our Firm's Teams, key individuals, clients, internal systems and procedures. This will ensure that the Client Services Executive is able to carry out the role effectively and where appropriate, discuss any training requirements with the Client Services Lead. In addition to this: Accurate typing speed of at least 60 words per minute Advanced knowledge and experience of using Software including all Microsoft Office packages Experience of using Practice Management systems Demonstrate solutions-focused working methods Demonstrate the ability to use initiative and develop solutions to ensure a good service is provided at all times Competencies: Excellent verbal and written communication skills Solid Customer Service centric experience and work ethic Proactive Team Player Organised Good interpersonal details with the ability to adapt style and approach Attention to detail and accuracy If you feel you would be suitable, please apply directly or contact Jess at AJ Chambers.
May 17, 2024
Full time
AJ Chambers represents a highly supportive, International Law Firm based in the City of London that is seeking a Legal PA for the Construction team. This is a permanent full-time role paying up to £44,000, with 2 days from home a week. You must have prior experience working in a similar position, in a Law Construction department. The Role: Project Co-ordination Distribute and co-ordinate appropriate support for specific client projects Set up processes for client matters through liaison with Partners, Fee Earners and client contacts Support Partners, Fee Earners and the Business Development and Marketing Teams with preparation of pitches, presentations and events and with other projects and tasks Identify and act upon process improvements across the team to enhance both internal and external client services Client Relationship Management Ensure that all client related correspondence is received by the appropriate Partner or Fee Earner Take an active role in relationship management and client care Enter and ensure accuracy of client information on the Client Relationship Management system, currently InterAction Communicate with external clients both independently and upon instructions from Partners and Fee Earners Arrange client meetings and ensure efficient responses to written and verbal client queries Check to ensure clients terms of business in place as soon as file opened and to follow up with Fee Earners accordingly Communication Take internal and external telephone queries, responding as appropriate and ensure that all messages are passed on in a timely manner Liaise with relevant Business Resource teams on behalf of Partners and Fee Earners Liaise with the Client Service Lead over planned absences, arranging cover as necessary and communicating this to the relevant Partners and Fee Earners Financial Assist Partners and Fee Earners in ensuring time recording is up to date and captured in a timely manner Liaise with the appropriate Finance team in relation to invoices, expenses, client billing and accounts Process invoices and expenses on the online system, currently Chrome Assist the billing and credit control processes and liaise with the Finance team in relation to these to ensure a consistent and efficient approach Produce standard financial and time reports through the system Administrative Participate in distribution of work and monitor progress of work allocated to Client Service Administrators to ensure tasks are completed in a timely manner Monitor and track all tasks and prioritise accordingly Diary management and coordination to ensure Partners and Fee Earners receive regular updates on meeting arrangements Take responsibility for room booking and meeting coordination, including confirmation of attendees, arranging relevant technology, refreshments, and catering Ensure travel bookings are completed and that relevant information is submitted and communicated in advance Arrange for the photocopying, scanning, printing and filing to be carried out by the team Arrange for files to be opened, closed and maintained Supervise Client Services Administrators' record keeping and general filing tasks Use effective systems to ensure both short and long term tasks are completed within required timescales Other duties and responsibilities: Assisting other members of the team, both proactively and at the request of the Client Services Lead Provide cover for the Client Document Executives as necessary (for example during periods of heavy workloads, holiday or sickness periods) Short dictations and basic amendments and document updates Conflict searches, file opening and risk assessment forms Drafting letters of engagement Updating and maintaining integrity of information held in Outlook, InterAction and 3E Minor document production amendments and assistance Working effectively with other legal and Business Resource teams as required Any other duties as reasonably requested by Partners, Fee Earners, Client Services Leads or the Internal Client Services Manager Comply with all relevant legal and regulatory obligations including the Solicitors Regulation Authority (SRA) Standards and Regulations, and Principles. The Ideal Candidate: A Client Services Executive has responsibility to ensure that their skill set is up to date and they are familiar with our Firm's Teams, key individuals, clients, internal systems and procedures. This will ensure that the Client Services Executive is able to carry out the role effectively and where appropriate, discuss any training requirements with the Client Services Lead. In addition to this: Accurate typing speed of at least 60 words per minute Advanced knowledge and experience of using Software including all Microsoft Office packages Experience of using Practice Management systems Demonstrate solutions-focused working methods Demonstrate the ability to use initiative and develop solutions to ensure a good service is provided at all times Competencies: Excellent verbal and written communication skills Solid Customer Service centric experience and work ethic Proactive Team Player Organised Good interpersonal details with the ability to adapt style and approach Attention to detail and accuracy If you feel you would be suitable, please apply directly or contact Jess at AJ Chambers.
Are you an experienced Administrator looking for a new and exciting opportunity? If so, this could be the role for you! Gillespie Recruitment are delighted to be working with our client, a leading energy provider in the UK, in their search for a Corporate Services Administrator! This role requires a someone who has critical thinking, curiosity, and an ambition to develop a broad commercial skillset. Key Responsibilities: To ensure all customer interactions are tracked and documented by capturing updates provided from the Energy Trader and Key Account Management functions. Support management of the Departmental diary. Liaise with stakeholders on the management and reporting of customer on-boarding and in-contract management activities. The collation, recording, and modelling, of energy and energy related data. You must have a proven experience within a administrative role, with a track record of achieving targets. Must have exceptional organisation and communication skills. If this sounds like something you'd be interested in, apply now for more information!
May 17, 2024
Full time
Are you an experienced Administrator looking for a new and exciting opportunity? If so, this could be the role for you! Gillespie Recruitment are delighted to be working with our client, a leading energy provider in the UK, in their search for a Corporate Services Administrator! This role requires a someone who has critical thinking, curiosity, and an ambition to develop a broad commercial skillset. Key Responsibilities: To ensure all customer interactions are tracked and documented by capturing updates provided from the Energy Trader and Key Account Management functions. Support management of the Departmental diary. Liaise with stakeholders on the management and reporting of customer on-boarding and in-contract management activities. The collation, recording, and modelling, of energy and energy related data. You must have a proven experience within a administrative role, with a track record of achieving targets. Must have exceptional organisation and communication skills. If this sounds like something you'd be interested in, apply now for more information!
Office Angels are currently recruiting for an Italian Sales Administrator for our client based in Bracknell. Role: Italian Sales Administrator - 12 Month Fixed Term Contract Location: Bracknell Salary: £27,000 to £30,000 per annu, Our client, a leading player in the manufacturing industry, is seeking a conscientious and adaptable Bilingual Sales Administrator to join their team in Bracknell. Benefits & Perks: Annual Bonus Hybrid working with the expectation to work from the office a minimum of 2 days a week 25 days holiday plus bank holidays Contributory Pension Scheme Life assurance 4x salary Income Protection Private Medical Scheme Employee Assistance Programme Other voluntary benefits such as dental insurance, partner life assurance Staff discount on products 2 Paid volunteer days Wellbeing Programme Free on-site parking Discounted restaurant food As a Bilingual Sales Administrator, you will: Execute order entry onto SAP and confirm delivery dates to partners and end-customers. Track orders and involve internal stakeholders in order related issues. Assist with the process of model number creation and pricing for approval process. Aid the process of setting up new customers in coordination with the responsible Sales Manager and Credit Control department. Solve credit limit issues with customers and issues of credit and debit notes. Provide general sales and management support. Maintain contact with the central Planning and Operations teams. Provide support and cover as required to ensure the business is supported at all times. Occasionally required to monitor and communicate changes in order status with customers. The Ideal Candidate: Fluency in English and proficiency in Italian and/or Spanish would be beneficial. Relevant experience in sales or sales support functions. Strong administration skills and attention to detail. Knowledge of SAP and MS Office software package. Excellent written and verbal communication skills. Exceptional interpersonal and customer service skills. Adaptable and flexible approach. Ability to structure your own area of responsibility effectively and keep records of all open issues in a complex working environment. High attention to detail, quality, and accuracy with strong administration skills. How to apply: If you are a motivated individual looking to join a dynamic team and make a difference in the manufacturing industry, please apply online or submit your application to . Only shortlisted candidates will be contacted. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 17, 2024
Full time
Office Angels are currently recruiting for an Italian Sales Administrator for our client based in Bracknell. Role: Italian Sales Administrator - 12 Month Fixed Term Contract Location: Bracknell Salary: £27,000 to £30,000 per annu, Our client, a leading player in the manufacturing industry, is seeking a conscientious and adaptable Bilingual Sales Administrator to join their team in Bracknell. Benefits & Perks: Annual Bonus Hybrid working with the expectation to work from the office a minimum of 2 days a week 25 days holiday plus bank holidays Contributory Pension Scheme Life assurance 4x salary Income Protection Private Medical Scheme Employee Assistance Programme Other voluntary benefits such as dental insurance, partner life assurance Staff discount on products 2 Paid volunteer days Wellbeing Programme Free on-site parking Discounted restaurant food As a Bilingual Sales Administrator, you will: Execute order entry onto SAP and confirm delivery dates to partners and end-customers. Track orders and involve internal stakeholders in order related issues. Assist with the process of model number creation and pricing for approval process. Aid the process of setting up new customers in coordination with the responsible Sales Manager and Credit Control department. Solve credit limit issues with customers and issues of credit and debit notes. Provide general sales and management support. Maintain contact with the central Planning and Operations teams. Provide support and cover as required to ensure the business is supported at all times. Occasionally required to monitor and communicate changes in order status with customers. The Ideal Candidate: Fluency in English and proficiency in Italian and/or Spanish would be beneficial. Relevant experience in sales or sales support functions. Strong administration skills and attention to detail. Knowledge of SAP and MS Office software package. Excellent written and verbal communication skills. Exceptional interpersonal and customer service skills. Adaptable and flexible approach. Ability to structure your own area of responsibility effectively and keep records of all open issues in a complex working environment. High attention to detail, quality, and accuracy with strong administration skills. How to apply: If you are a motivated individual looking to join a dynamic team and make a difference in the manufacturing industry, please apply online or submit your application to . Only shortlisted candidates will be contacted. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Are you a well organised and pro-active customer service professional looking for a newand exciting challenge? Do you have experience in a personal assistant role with expertisemanaging calendars, inboxes and general administration? Want to work proudly togetheras one team to deliver an outstanding service for our leaseholders? About the roleOur client is a leading residential estate management company, who manage an excess of150 exclusive and beautifully landscaped developments across the UK. They are looking for aprofessional and enthusiastic Estate Services Adviser to join their team in Frimley, to provideoffice-based support to two of their team of eight Area Managers. About youAs part of the Customer Experience Team, you will be a real ambassador for theircustomers,solution-focused, identifying challenges rather than problems and play a part in deliveringperformance at its best, on a personal and collaborative basis. You will have strong decision making skills and be used to working under pressure and to very reactive and tight deadlines. A proven track record with a reputation for being a positive role model and driving change through people and processes with the ability to be flexible when the need arises. You will work in an intuitive way with a high level of responsibility supporting the Area Managers, as well as delivering a positive, prompt and accurate service to leaseholders, Estates Services Team, remote staff, contractors and each other. Hours: Monday-Friday, 9:00am-5:00pm, 35 hours per weekSalary: £27,500 per annum General Responsibilities • Establish good relationships with Area Managers, Estate Managers and other estate-basedstaff to promote the services of the Customer Experience Team and provide support andsolutions to day-to-day issues. • General typing, filing, photocopying and all other reasonable office duties as required • Work collaboratively with and support fellow team members as and when required • Deal effectively with all telephone enquiries by either providing the solution or referring tothe relevant member of the team with an emphasis on monitoring and tracking toresolution • Manage diaries for your Area Managers, organising estate visits, budget meetings and account meetings in accordance with required timescales • Monitor your Area Managers' mailboxes, assisting with responses, and occasionally take minutes in meetings, whilst observing absolute confidentiality. Skills and Experience Minimum of 5 GCSE's at Grade A to C (to include English Language & Maths) Previous experience in a PA/Administration, customer focused role Experience of dealing with a varied client group Excellent communication and interpersonal skills, able to build relationships Attention to detail, with a right first time approach Strong organisation skills including planning/monitoring/time management Able to prioritise and work on multiple levels Excellent knowledge of Microsoft Word, Excel and Outlook Confident with a positive attitude Be approachable, persuasive and reliable Remain calm under pressure / with the ability to find solutions Willing to learn new skills and rise to new challenges Ability to maintain confidentiality when required
May 17, 2024
Full time
Are you a well organised and pro-active customer service professional looking for a newand exciting challenge? Do you have experience in a personal assistant role with expertisemanaging calendars, inboxes and general administration? Want to work proudly togetheras one team to deliver an outstanding service for our leaseholders? About the roleOur client is a leading residential estate management company, who manage an excess of150 exclusive and beautifully landscaped developments across the UK. They are looking for aprofessional and enthusiastic Estate Services Adviser to join their team in Frimley, to provideoffice-based support to two of their team of eight Area Managers. About youAs part of the Customer Experience Team, you will be a real ambassador for theircustomers,solution-focused, identifying challenges rather than problems and play a part in deliveringperformance at its best, on a personal and collaborative basis. You will have strong decision making skills and be used to working under pressure and to very reactive and tight deadlines. A proven track record with a reputation for being a positive role model and driving change through people and processes with the ability to be flexible when the need arises. You will work in an intuitive way with a high level of responsibility supporting the Area Managers, as well as delivering a positive, prompt and accurate service to leaseholders, Estates Services Team, remote staff, contractors and each other. Hours: Monday-Friday, 9:00am-5:00pm, 35 hours per weekSalary: £27,500 per annum General Responsibilities • Establish good relationships with Area Managers, Estate Managers and other estate-basedstaff to promote the services of the Customer Experience Team and provide support andsolutions to day-to-day issues. • General typing, filing, photocopying and all other reasonable office duties as required • Work collaboratively with and support fellow team members as and when required • Deal effectively with all telephone enquiries by either providing the solution or referring tothe relevant member of the team with an emphasis on monitoring and tracking toresolution • Manage diaries for your Area Managers, organising estate visits, budget meetings and account meetings in accordance with required timescales • Monitor your Area Managers' mailboxes, assisting with responses, and occasionally take minutes in meetings, whilst observing absolute confidentiality. Skills and Experience Minimum of 5 GCSE's at Grade A to C (to include English Language & Maths) Previous experience in a PA/Administration, customer focused role Experience of dealing with a varied client group Excellent communication and interpersonal skills, able to build relationships Attention to detail, with a right first time approach Strong organisation skills including planning/monitoring/time management Able to prioritise and work on multiple levels Excellent knowledge of Microsoft Word, Excel and Outlook Confident with a positive attitude Be approachable, persuasive and reliable Remain calm under pressure / with the ability to find solutions Willing to learn new skills and rise to new challenges Ability to maintain confidentiality when required
Office Manager / Administrator Salary is dependent on experience £28,000 to £32,000 plus benefits Our client specialise the the green energy sector and deliver a range of solutions to the construction and consumer markets. This is a growing business and their areas of expertise lie within: Electrical & Mechanical services Solar panels EV charging LED lighting The role This is a newly created role and therefore looking for an experience administrator who can self manage while supporting across the whole team from Director level to the customer service and contractor teams. You will need to be a well organised administrator with the ability to prioritise your workload and cope with an influx of work that can happen during your day. Supporting the team will need you to be accessible to help and not afraid to ask for time critical information. Everyone is busy but you are there to keep the work in progress flowing! Working on Xero Accounting package, you will oversee invoicing and make management aware of any late payments and ensure reminders are sent and followed up. Updating the work portal, confidence with IT packages are essential Answering the telephone and managing queries. There is a customer service / sales team to pass details through to. The office has a small but busy team and therefore you will need to have good people management team to ensure your role can be effective! Shrinking violets wouldn't enjoy the environment as you will need to be confidence to liaise and work with and on behalf of your peers. Full time role (hours to be agreed)
May 17, 2024
Full time
Office Manager / Administrator Salary is dependent on experience £28,000 to £32,000 plus benefits Our client specialise the the green energy sector and deliver a range of solutions to the construction and consumer markets. This is a growing business and their areas of expertise lie within: Electrical & Mechanical services Solar panels EV charging LED lighting The role This is a newly created role and therefore looking for an experience administrator who can self manage while supporting across the whole team from Director level to the customer service and contractor teams. You will need to be a well organised administrator with the ability to prioritise your workload and cope with an influx of work that can happen during your day. Supporting the team will need you to be accessible to help and not afraid to ask for time critical information. Everyone is busy but you are there to keep the work in progress flowing! Working on Xero Accounting package, you will oversee invoicing and make management aware of any late payments and ensure reminders are sent and followed up. Updating the work portal, confidence with IT packages are essential Answering the telephone and managing queries. There is a customer service / sales team to pass details through to. The office has a small but busy team and therefore you will need to have good people management team to ensure your role can be effective! Shrinking violets wouldn't enjoy the environment as you will need to be confidence to liaise and work with and on behalf of your peers. Full time role (hours to be agreed)
I am recruiting for a candidate to work in customer service as an Administrator who would like to move into an office role working as part of a small team working near Victoria Park with parking working a 35 hour week with an early finish on a Friday to allow a work life balance and you will receive training and support from your Manager As the Administrator your duties will include :- Processing customer orders for all company brands Taking/making phone calls and dealing with customers concerning new enquiries or a current order placed Dealing with new and current enquiries via e-mail Liaising with the warehouse/embroidery teams concerning any queries they may have on orders Preparing customer quotations Provide office based support for the external sales team Undertake pro-active sales projects in conjunction with Sales/Marketing departments General admin duties of printing Customer Orders, emailing Order Acknowledgements, checking internet orders, answering on-line chat messages - these tasks are in a rota with the rest of the team Assisting internal departments when required To be sucessful in this role as Administrator A good level of computer literacy is required, including proficiency in the Microsoft Office Some experience working in a busy office as part of a team Be comfortable and confident speaking with customers Have the ability to produce effective written correspondence, most often via e-mail Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 17, 2024
Full time
I am recruiting for a candidate to work in customer service as an Administrator who would like to move into an office role working as part of a small team working near Victoria Park with parking working a 35 hour week with an early finish on a Friday to allow a work life balance and you will receive training and support from your Manager As the Administrator your duties will include :- Processing customer orders for all company brands Taking/making phone calls and dealing with customers concerning new enquiries or a current order placed Dealing with new and current enquiries via e-mail Liaising with the warehouse/embroidery teams concerning any queries they may have on orders Preparing customer quotations Provide office based support for the external sales team Undertake pro-active sales projects in conjunction with Sales/Marketing departments General admin duties of printing Customer Orders, emailing Order Acknowledgements, checking internet orders, answering on-line chat messages - these tasks are in a rota with the rest of the team Assisting internal departments when required To be sucessful in this role as Administrator A good level of computer literacy is required, including proficiency in the Microsoft Office Some experience working in a busy office as part of a team Be comfortable and confident speaking with customers Have the ability to produce effective written correspondence, most often via e-mail Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Office Administrator • Stratford upon Avon • Permanent • Part Time • £13-15 per hour Our client, based in Stratford upon Avon, is seeking a part time administrator due to expansion. This role is to work in their Accounts department. This is a part time position working upto 20 hours per week. Hours are flexible but based around the hours of 10-2, Monday to Friday. The Office Administrator's day to day duties are as follows: Answering the telephone and email enquiries Taking enquiries, processing orders/payments, after-sales service Updating deliveries and inputting on sage, organising import/export documentation, liaising with suppliers Invoicing (sage line 50) taking payments, setting up new credit accounts, checking supplier invoices/statements, inputting of invoices on Sage 50, customer payments inputting on Sage 50, credit control and other general accounts administration duties Communicate with suppliers and transport companies, communicate with customers keeping them informed as necessary Supporting the MD and General Manager in various administration work as and when required The Office Administrator must have the following skills/experience: Ability to perform senior administrative duties Excellent PC skills, Sage 50, in Microsoft Word, Excel, Outlook Fast and accurate data entry skills with attention to detail Excellent written & verbal communication skills including ability to communicate at all levels Managing time effectively and efficiently, to maximise activity levels, whilst prioritising the workload Flexible approach, fast thinking & acting, open to change and willing to learn and apply new skills To be highly self-motivated and be driven by outstanding performance Ability to take on the responsibility of being a key member of the team, taking full ownership of the role To Go the extra mile for the business, the team and the customer What s on offer for the successful Office Administrator? Competitive Salary of upto £15 per hour & annual Bonus (performance/profit-related) Pension Scheme 25 days holiday per annum based on full time hours (pro-rated for part time hours accordingly depending on the actual hours) + Bank Holidays if they fall on a day that s worked (some holidays to be used during Christmas shutdown) Part time role Monday Friday 10.30am 2.00pm (may be more hours during holiday cover) Arden Personnel is a local independent recruitment agency based in Alcester, Warwickshire. We recruit for companies based in Alcester, Evesham, Bidford-on-Avon, Stratford-upon-Avon, Henley-in-Arden, Leamington Spa, Redditch, Bromsgrove, and Studley. We want your experience with using a recruitment agency to be a good one and will always endeavour to get back to all applicants. You can also contact us on (phone number removed). Follow us on Facebook, Instagram, Twitter, and LinkedIn for all updates of live vacancies. Arden Personnel is an equal opportunities employer that welcomes applications from all age groups. We recruit in the following sectors. Administration, PA/Executive Assistants, Secretarial, Reception, Marketing, IT, HR, Finance, Customer Services, Purchasing and Supply Chain.
May 17, 2024
Full time
Office Administrator • Stratford upon Avon • Permanent • Part Time • £13-15 per hour Our client, based in Stratford upon Avon, is seeking a part time administrator due to expansion. This role is to work in their Accounts department. This is a part time position working upto 20 hours per week. Hours are flexible but based around the hours of 10-2, Monday to Friday. The Office Administrator's day to day duties are as follows: Answering the telephone and email enquiries Taking enquiries, processing orders/payments, after-sales service Updating deliveries and inputting on sage, organising import/export documentation, liaising with suppliers Invoicing (sage line 50) taking payments, setting up new credit accounts, checking supplier invoices/statements, inputting of invoices on Sage 50, customer payments inputting on Sage 50, credit control and other general accounts administration duties Communicate with suppliers and transport companies, communicate with customers keeping them informed as necessary Supporting the MD and General Manager in various administration work as and when required The Office Administrator must have the following skills/experience: Ability to perform senior administrative duties Excellent PC skills, Sage 50, in Microsoft Word, Excel, Outlook Fast and accurate data entry skills with attention to detail Excellent written & verbal communication skills including ability to communicate at all levels Managing time effectively and efficiently, to maximise activity levels, whilst prioritising the workload Flexible approach, fast thinking & acting, open to change and willing to learn and apply new skills To be highly self-motivated and be driven by outstanding performance Ability to take on the responsibility of being a key member of the team, taking full ownership of the role To Go the extra mile for the business, the team and the customer What s on offer for the successful Office Administrator? Competitive Salary of upto £15 per hour & annual Bonus (performance/profit-related) Pension Scheme 25 days holiday per annum based on full time hours (pro-rated for part time hours accordingly depending on the actual hours) + Bank Holidays if they fall on a day that s worked (some holidays to be used during Christmas shutdown) Part time role Monday Friday 10.30am 2.00pm (may be more hours during holiday cover) Arden Personnel is a local independent recruitment agency based in Alcester, Warwickshire. We recruit for companies based in Alcester, Evesham, Bidford-on-Avon, Stratford-upon-Avon, Henley-in-Arden, Leamington Spa, Redditch, Bromsgrove, and Studley. We want your experience with using a recruitment agency to be a good one and will always endeavour to get back to all applicants. You can also contact us on (phone number removed). Follow us on Facebook, Instagram, Twitter, and LinkedIn for all updates of live vacancies. Arden Personnel is an equal opportunities employer that welcomes applications from all age groups. We recruit in the following sectors. Administration, PA/Executive Assistants, Secretarial, Reception, Marketing, IT, HR, Finance, Customer Services, Purchasing and Supply Chain.
We are recruiting for a part time customer Service Advisor to be part of a small friendly team handling customer enquiries and dealing with the day-to-day challenges of working in a service orientated manufacturing environment. Would you like to work for a well-established, reputable company? Are you available for an immediate start? Job Title: Sales Administrator/Customer Service Advisor Location: Redditch Hours: Part Time 20-25 hours per week (over 5 days Mon-Fri) Mornings / School Hours Immediate Start! Main duties: Sales order processing and order verification. Setting up of new drawings for production. Setting up of new items in ERP system. Setting up of new Customer accounts. Liaising with the finance department regarding payment terms, invoices, credit limits. Progressing and expediting of customer requirements. Investigation and resolution of both internal & external delivery performance concerns. Raising of credit notes and arranging returns. Customer liaison - dealing with commercial issues, customer enquiries/complaints via phone and emails. Participating in the organisation of sales and customer service meetings. Preparing and providing KPI data to the commercial team as and when required. To carry out any other reasonable tasks required The ideal candidate for this role will : Be competent with Microsoft Office packages and experienced in the use of production computer systems. Be an effective communicator with good demonstrable experience of Microsoft Office suite. Working knowledge of sales order processing, inventory control and manufacturing systems. Be numerate and literate with good communication skills. Be conscientious and possess excellent attention to details Adopt a structured and organised approach with proactive work ethic. Be able to work to deadlines in a diligent, methodical, and accurate manner. Be self-motivated and capable of achieving set objectives Be fluent in English Language, both written and verbal - additional language such as French and German would be advantageous. Don't miss out on this exciting opportunity to join a leading manufacturing organisation and make a significant impact with your administration/customer service skills! If you are interested, please apply online, or call Adecco on (phone number removed) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 17, 2024
Full time
We are recruiting for a part time customer Service Advisor to be part of a small friendly team handling customer enquiries and dealing with the day-to-day challenges of working in a service orientated manufacturing environment. Would you like to work for a well-established, reputable company? Are you available for an immediate start? Job Title: Sales Administrator/Customer Service Advisor Location: Redditch Hours: Part Time 20-25 hours per week (over 5 days Mon-Fri) Mornings / School Hours Immediate Start! Main duties: Sales order processing and order verification. Setting up of new drawings for production. Setting up of new items in ERP system. Setting up of new Customer accounts. Liaising with the finance department regarding payment terms, invoices, credit limits. Progressing and expediting of customer requirements. Investigation and resolution of both internal & external delivery performance concerns. Raising of credit notes and arranging returns. Customer liaison - dealing with commercial issues, customer enquiries/complaints via phone and emails. Participating in the organisation of sales and customer service meetings. Preparing and providing KPI data to the commercial team as and when required. To carry out any other reasonable tasks required The ideal candidate for this role will : Be competent with Microsoft Office packages and experienced in the use of production computer systems. Be an effective communicator with good demonstrable experience of Microsoft Office suite. Working knowledge of sales order processing, inventory control and manufacturing systems. Be numerate and literate with good communication skills. Be conscientious and possess excellent attention to details Adopt a structured and organised approach with proactive work ethic. Be able to work to deadlines in a diligent, methodical, and accurate manner. Be self-motivated and capable of achieving set objectives Be fluent in English Language, both written and verbal - additional language such as French and German would be advantageous. Don't miss out on this exciting opportunity to join a leading manufacturing organisation and make a significant impact with your administration/customer service skills! If you are interested, please apply online, or call Adecco on (phone number removed) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Title - Property Call Handler Salary - £12.75per hour - temporary to permanent Location - Norwich Hours: Monday to Friday 8am - 4pm / 9am to 5pm (Parking available on site) Job Description: We are recruiting for experienced customer service focussed administrators to help grow and develop within a new team in a repairs and maintenance housing sector. The right candidate must be proficient with microsoft packages with good IT knowledge. Customer service, organisation and excellent communication skills is key to being succesful in this role. Proven experience in a call centre environment is essential ! Experience in the housing, repairs or maintenance/construction business is essential. Application Process: If you would like more information on this Property Call Handler position or any other vacancy, please email your current CV through where it will be reviewed and you will be contacted if your CV is of interest.
May 17, 2024
Seasonal
Job Title - Property Call Handler Salary - £12.75per hour - temporary to permanent Location - Norwich Hours: Monday to Friday 8am - 4pm / 9am to 5pm (Parking available on site) Job Description: We are recruiting for experienced customer service focussed administrators to help grow and develop within a new team in a repairs and maintenance housing sector. The right candidate must be proficient with microsoft packages with good IT knowledge. Customer service, organisation and excellent communication skills is key to being succesful in this role. Proven experience in a call centre environment is essential ! Experience in the housing, repairs or maintenance/construction business is essential. Application Process: If you would like more information on this Property Call Handler position or any other vacancy, please email your current CV through where it will be reviewed and you will be contacted if your CV is of interest.
MET Recruitment UK Ltd
Fallings Park, Wolverhampton
Customer Service Administrator Wolverhampton £25k - £28k Full-time Monday Friday 9:00am 5:00pm Are you an experienced customer service administrator? Are you both friendly and professional? Can you work as part of a team and on your own initiative, whilst also meeting deadlines and targets? We are currently recruiting for a Customer Service Administrator to join our client in Wolverhampton! Main duties include (but not limited to): Be the first point of contact for customer/client enquiries and respond/escalate them accordingly via telephone and email. Update customers on the status of their order, answer any questions or concerns. Provide the highest level of customer service possible. Order processing, order entry and invoice management. Use the task management system to track and follow progress of orders. Create shipping labels through various courier systems. The ideal candidate: Will have a high level of attention to detail. Be able to work to a high level of detail and accuracy. Be able to be a team player. Have experience within a customer service based role. Be able to work well under their own initiative. Will carry out their work with a high degree of care. Apply today!
May 17, 2024
Full time
Customer Service Administrator Wolverhampton £25k - £28k Full-time Monday Friday 9:00am 5:00pm Are you an experienced customer service administrator? Are you both friendly and professional? Can you work as part of a team and on your own initiative, whilst also meeting deadlines and targets? We are currently recruiting for a Customer Service Administrator to join our client in Wolverhampton! Main duties include (but not limited to): Be the first point of contact for customer/client enquiries and respond/escalate them accordingly via telephone and email. Update customers on the status of their order, answer any questions or concerns. Provide the highest level of customer service possible. Order processing, order entry and invoice management. Use the task management system to track and follow progress of orders. Create shipping labels through various courier systems. The ideal candidate: Will have a high level of attention to detail. Be able to work to a high level of detail and accuracy. Be able to be a team player. Have experience within a customer service based role. Be able to work well under their own initiative. Will carry out their work with a high degree of care. Apply today!
Facilities and Administration Assistant Oxford 24,000- 26,000 Bell Cornwall Recruitment are pleased yo be working with a fantastic, fast growing law firm in Oxford town centre to support them in finding a Facilities and Administration Assistant. Duties will include: Being the first point of contact for visitors to the office, ensuring that meeting rooms are professionally presented and that refreshments are provided. Being the first point of contact for health & safety, building and landlord issues Supporting the marketing team with the organisation and delivery of events Ordering and setting up IT equipment for new starters Ordering stationery and kitchen supplies for the office Dealing with incoming and outgoing post & archiving of critical documents Assisting the Legal Administrator for the office - File opening and closing, file audits, on-boarding new clients and more Booking travel for the solicitors If you have experience working in a law firm or a professional office in an administration, reception or facilities role and you would like to take a senior role in a rapidly growing office support team then please apply now. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
May 17, 2024
Full time
Facilities and Administration Assistant Oxford 24,000- 26,000 Bell Cornwall Recruitment are pleased yo be working with a fantastic, fast growing law firm in Oxford town centre to support them in finding a Facilities and Administration Assistant. Duties will include: Being the first point of contact for visitors to the office, ensuring that meeting rooms are professionally presented and that refreshments are provided. Being the first point of contact for health & safety, building and landlord issues Supporting the marketing team with the organisation and delivery of events Ordering and setting up IT equipment for new starters Ordering stationery and kitchen supplies for the office Dealing with incoming and outgoing post & archiving of critical documents Assisting the Legal Administrator for the office - File opening and closing, file audits, on-boarding new clients and more Booking travel for the solicitors If you have experience working in a law firm or a professional office in an administration, reception or facilities role and you would like to take a senior role in a rapidly growing office support team then please apply now. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Proactive Solutions Group Ltd
Aldershot, Hampshire
Office Administrator / Customer Service Office Administrator / Customer Service. An Aldershot based electronic repair firm and looking for an Office Administrator / Customer Service person to join the team. The Office Administrator / Customer Service will be a detail oriented Office Administrator with a strong focus on customer care and will oversee office operations and support the seamless flow of work. This role is a varied role encompassing both general office duties and customer care responsibilities. The Office Administrator / Customer Service key responsibilities: General Office Duties: Answer and direct phone calls, providing information and assistance to callers (Customers and suppliers). Manage the flow and process of work orders, ensuring efficient allocation of resources and timely completion of tasks. Assist in the organization and filing of documents, contracts, and records. Handle data entry tasks and maintain accurate records. Coordinate and schedule deliveries. Provide administrative support to the team as needed. Customer Care: Provide exceptional customer service by promptly addressing inquiries, concerns, and service requests via phone, email, and in person. Maintain a professional and helpful demeanour when assisting customers, ensuring a positive customer experience. Effectively communicate repair status, timelines, and relevant information to customers. Verifying that customers' account status is in compliance and that payments have been received before releasing goods. Handle customer feedback and concerns, resolving issues promptly to maintain customer satisfaction. Keep accurate records of customer interactions and requests for future reference. During times of reduced staffing, have the capability to conduct deliveries and collections for local customers as required, using a company vehicle. Invoicing and Financial Administration: Generate and manage invoices for repair services, ensuring accuracy and completeness. Verify that all invoices are compliant with legal requirements and company policies. Coordinate with the accounting department to reconcile payments and outstanding balances. Assist in the collection of outstanding payments and follow up on unpaid invoices. Maintain organized financial records for easy retrieval and auditing purposes. Skills and Experience Required - Essential Proven experience as an Office Administrator or in a similar administrative role. Excellent communication and customer service skills to provide exceptional customer care. Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and invoicing software. Excellent organisational and time management skills, with the ability to multitask effectively Strong attention to detail and accuracy in data entry. Ability to multitask and prioritize tasks effectively. Knowledge of legal requirements related to invoicing and purchasing is a plus Ability to work independently and as part of a team. High level of professionalism and confidentiality when handling sensitive information. Driving License Educated to GCSE level or equivalent The Office Administrator / Customer Service salary is 27k, working 8:30-17:00 Monday to Friday Proactive People is an employment business and agency
May 17, 2024
Full time
Office Administrator / Customer Service Office Administrator / Customer Service. An Aldershot based electronic repair firm and looking for an Office Administrator / Customer Service person to join the team. The Office Administrator / Customer Service will be a detail oriented Office Administrator with a strong focus on customer care and will oversee office operations and support the seamless flow of work. This role is a varied role encompassing both general office duties and customer care responsibilities. The Office Administrator / Customer Service key responsibilities: General Office Duties: Answer and direct phone calls, providing information and assistance to callers (Customers and suppliers). Manage the flow and process of work orders, ensuring efficient allocation of resources and timely completion of tasks. Assist in the organization and filing of documents, contracts, and records. Handle data entry tasks and maintain accurate records. Coordinate and schedule deliveries. Provide administrative support to the team as needed. Customer Care: Provide exceptional customer service by promptly addressing inquiries, concerns, and service requests via phone, email, and in person. Maintain a professional and helpful demeanour when assisting customers, ensuring a positive customer experience. Effectively communicate repair status, timelines, and relevant information to customers. Verifying that customers' account status is in compliance and that payments have been received before releasing goods. Handle customer feedback and concerns, resolving issues promptly to maintain customer satisfaction. Keep accurate records of customer interactions and requests for future reference. During times of reduced staffing, have the capability to conduct deliveries and collections for local customers as required, using a company vehicle. Invoicing and Financial Administration: Generate and manage invoices for repair services, ensuring accuracy and completeness. Verify that all invoices are compliant with legal requirements and company policies. Coordinate with the accounting department to reconcile payments and outstanding balances. Assist in the collection of outstanding payments and follow up on unpaid invoices. Maintain organized financial records for easy retrieval and auditing purposes. Skills and Experience Required - Essential Proven experience as an Office Administrator or in a similar administrative role. Excellent communication and customer service skills to provide exceptional customer care. Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and invoicing software. Excellent organisational and time management skills, with the ability to multitask effectively Strong attention to detail and accuracy in data entry. Ability to multitask and prioritize tasks effectively. Knowledge of legal requirements related to invoicing and purchasing is a plus Ability to work independently and as part of a team. High level of professionalism and confidentiality when handling sensitive information. Driving License Educated to GCSE level or equivalent The Office Administrator / Customer Service salary is 27k, working 8:30-17:00 Monday to Friday Proactive People is an employment business and agency
Project Administrator Greater Ipswich - Onsite intially Temp - 1-3 months (opportunities to go perm) 12- 14.00 per hour depending on experience Cooper Lomaz have partnered with a national business to source a number of Temporary Project Administrators to join an established team going through a large phase of increased workload with temp to perm opportunities. The role will see you support the Project Coordinators and Project Managers to ensure the administration of the projects is maintained and monitored. You will be working on projects administration which will involve data entry, organisation skills and solid computer skills The role: Support the Project Coordinators and complete a range of project / data entry. Deliver outstanding customer service with effective communication when speaking with external and internal parties. Manage project documentation, ensuring that is maintained and kept up to date, monitored and adjusted in line with project progress. Ensure agreed time frames are met as required. About you: You will be an organised person with a track record of working in a customer-facing role and able to multitask. Have effective written and spoken communication Able to work under pressure, delivering and maintaining accurate data Strong data entry / administration skills Want to know more about the role? APPLY TODAY
May 17, 2024
Seasonal
Project Administrator Greater Ipswich - Onsite intially Temp - 1-3 months (opportunities to go perm) 12- 14.00 per hour depending on experience Cooper Lomaz have partnered with a national business to source a number of Temporary Project Administrators to join an established team going through a large phase of increased workload with temp to perm opportunities. The role will see you support the Project Coordinators and Project Managers to ensure the administration of the projects is maintained and monitored. You will be working on projects administration which will involve data entry, organisation skills and solid computer skills The role: Support the Project Coordinators and complete a range of project / data entry. Deliver outstanding customer service with effective communication when speaking with external and internal parties. Manage project documentation, ensuring that is maintained and kept up to date, monitored and adjusted in line with project progress. Ensure agreed time frames are met as required. About you: You will be an organised person with a track record of working in a customer-facing role and able to multitask. Have effective written and spoken communication Able to work under pressure, delivering and maintaining accurate data Strong data entry / administration skills Want to know more about the role? APPLY TODAY
As a Design Business Development Administrator you will be a Team player with experience in design, attention to detail, outstanding customer service skills and computer literate, including Microsoft Office, Navision. Good communication skills and time management are essential and an Interest in sports (ideally Rugby) an advantage. Objective: Continued development, growth and maintenance of the Teamwear and Gilbert ball business Skills Required: Fluent French, Design skills, use of Adobe, Corel draw or illustrator. Specific tasks to include: Design Sponsors and customers logos. Creating new innovative ideas for team clothing and rugby ball designs. Working closely with the Brand teams and Area Sales Representatives for all sports, to deliver customer presentations of your designs. Account Management Establish and maintain excellent working relationships with existing and new clients to ensure they have the best available customer experience. All contact with clients recorded on a CRM system. To have full responsibility for contract process to ensure these designs are sent out correctly and where required signed and returned in a timely manner. Customer Service and Administration To manage the all customer service queries to ensure they are answered in a timely manner To ensure any orders and /or changes are actioned and communicated to both the factories and customers with clear instruction. Making sure orders are progressing correctly by checking Navision and liaising with the correct departments to ensure on time delivery. To maintain and update an accurate database of designs, contacted clubs and order details Any other reasonable requests made by management
May 17, 2024
Full time
As a Design Business Development Administrator you will be a Team player with experience in design, attention to detail, outstanding customer service skills and computer literate, including Microsoft Office, Navision. Good communication skills and time management are essential and an Interest in sports (ideally Rugby) an advantage. Objective: Continued development, growth and maintenance of the Teamwear and Gilbert ball business Skills Required: Fluent French, Design skills, use of Adobe, Corel draw or illustrator. Specific tasks to include: Design Sponsors and customers logos. Creating new innovative ideas for team clothing and rugby ball designs. Working closely with the Brand teams and Area Sales Representatives for all sports, to deliver customer presentations of your designs. Account Management Establish and maintain excellent working relationships with existing and new clients to ensure they have the best available customer experience. All contact with clients recorded on a CRM system. To have full responsibility for contract process to ensure these designs are sent out correctly and where required signed and returned in a timely manner. Customer Service and Administration To manage the all customer service queries to ensure they are answered in a timely manner To ensure any orders and /or changes are actioned and communicated to both the factories and customers with clear instruction. Making sure orders are progressing correctly by checking Navision and liaising with the correct departments to ensure on time delivery. To maintain and update an accurate database of designs, contacted clubs and order details Any other reasonable requests made by management
Clearview Home Improvements
Midge Hall, Lancashire
Operations Administrator Leyland, PR25 Salary: Competitive dependent on experience We are looking for an Operations Administrator to work within our busy office. You will assist with any day-to-day administration needs of the departments within the business. You will work within the Operations Department to ensure all administration tasks are completed in a timely and accurate manner. It is essential that you provide excellent customer service which meets and exceeds customer expectations. Role Responsibilities To be responsible for liaising with all relevant departments to resolve customer queries, including liaising with external suppliers and internal departments to identify resolution of customer queries. To deal with trade personnel, both employed trade and sub-contractor trade queries and to develop excellent working relationships with external and internal stakeholders including customers and subcontractors. To respond to email and telephone communication in a timely and efficient manner and to provide regular communication with customers to ensure they are provided with high quality service. To be responsible for the escalation of complex customer service/installation queries to Senior members of the team or Project Managers. To obtain and evaluate all relevant information to handle product and service enquiries in accordance with the company guidelines. To maintain and update any relevant spreadsheets of information. To produce timely and accurate reports as requested. To undertake general scanning and filing duties. Person Attributes A positive can do attitude with the ability to work under pressure and meet deadlines. Must be competent in answering incoming calls, making calls, and providing call backs, if required. Attention to details and the ability to notice errors is a must. Excellent IT Literacy (Excel/Outlook/Word), working at an intermediate to a high standard is essential. Excellent organisational skills. A highly competent individual, with excellent efficiency in handling administrative tasks. A strong communicator with the ability to demonstrate excellent written and verbal communication skills, and able to apply a calm and professional manner. Excellent numeracy skills. The ability to demonstrate effective time management and prioritise tasks. A strong desire for customer service with the ability to ensure customer expectations are exceeded whilst maintaining excellent customer relations. Excellent problem-solving skills with the ability to identify a problem and provide a mutually beneficial solution. The ability to challenge existing work practices, identify areas for improvement and implement new processes. A willingness to undertake further training with the ability to implement learning into your daily work. Strong team working skills with the ability to provide support to team members. A strong sense of humour with the ability to manage and implement change. Clearview Home Improvements are a leading home improvement company supplying Conservatories, Orangeries, Double Glazing Windows and UPVC doors in Cheshire, Lancashire, Staffordshire, Merseyside, and Greater Manchester. It is vital you display professionalism, integrity and a strong work ethic, values which underpin Clearview s Customer Journey. INDLS
May 17, 2024
Full time
Operations Administrator Leyland, PR25 Salary: Competitive dependent on experience We are looking for an Operations Administrator to work within our busy office. You will assist with any day-to-day administration needs of the departments within the business. You will work within the Operations Department to ensure all administration tasks are completed in a timely and accurate manner. It is essential that you provide excellent customer service which meets and exceeds customer expectations. Role Responsibilities To be responsible for liaising with all relevant departments to resolve customer queries, including liaising with external suppliers and internal departments to identify resolution of customer queries. To deal with trade personnel, both employed trade and sub-contractor trade queries and to develop excellent working relationships with external and internal stakeholders including customers and subcontractors. To respond to email and telephone communication in a timely and efficient manner and to provide regular communication with customers to ensure they are provided with high quality service. To be responsible for the escalation of complex customer service/installation queries to Senior members of the team or Project Managers. To obtain and evaluate all relevant information to handle product and service enquiries in accordance with the company guidelines. To maintain and update any relevant spreadsheets of information. To produce timely and accurate reports as requested. To undertake general scanning and filing duties. Person Attributes A positive can do attitude with the ability to work under pressure and meet deadlines. Must be competent in answering incoming calls, making calls, and providing call backs, if required. Attention to details and the ability to notice errors is a must. Excellent IT Literacy (Excel/Outlook/Word), working at an intermediate to a high standard is essential. Excellent organisational skills. A highly competent individual, with excellent efficiency in handling administrative tasks. A strong communicator with the ability to demonstrate excellent written and verbal communication skills, and able to apply a calm and professional manner. Excellent numeracy skills. The ability to demonstrate effective time management and prioritise tasks. A strong desire for customer service with the ability to ensure customer expectations are exceeded whilst maintaining excellent customer relations. Excellent problem-solving skills with the ability to identify a problem and provide a mutually beneficial solution. The ability to challenge existing work practices, identify areas for improvement and implement new processes. A willingness to undertake further training with the ability to implement learning into your daily work. Strong team working skills with the ability to provide support to team members. A strong sense of humour with the ability to manage and implement change. Clearview Home Improvements are a leading home improvement company supplying Conservatories, Orangeries, Double Glazing Windows and UPVC doors in Cheshire, Lancashire, Staffordshire, Merseyside, and Greater Manchester. It is vital you display professionalism, integrity and a strong work ethic, values which underpin Clearview s Customer Journey. INDLS
Our Client: Our client has a long history in their specialist field and are a leader in delivering their unique services and goods to a wider range of business covering the defence, energy, and transport sectors. The Role: Your position will see you working directly with end users at all levels of the business to offer 2nd line support to resolve a range of IT issues. You will also be looking to identify and implement changes to maximise the efficiency from the IT system. Your Responsibilities: Resolve IT escalations raised by the 1st line team either face to face or remotely in a timely and professional manner. Conduct software reviews to identify system upgrades, run diagnostics and perform upgrades. Implement changes to data, disaster recovery and back up procedures and document all technical specifications. Experience required: Worked in a customer facing System Administrator or 2nd Line Support role and display strong communication skills. Technical experience supporting and improving operating systems, networks, databases and hardware. Used scripting and automation tools. Managed your own workload to deliver system improvements to meet the business requirements and taken a proactive approach towards delivering a first-class IT service. Next Steps: To arrange a call to discuss this position in more detail please apply or email your CV to (url removed) .Our client are looking to arrange first stage interviews as soon as possible for suitable candidates as this role is vital to their long term business aims.
May 17, 2024
Full time
Our Client: Our client has a long history in their specialist field and are a leader in delivering their unique services and goods to a wider range of business covering the defence, energy, and transport sectors. The Role: Your position will see you working directly with end users at all levels of the business to offer 2nd line support to resolve a range of IT issues. You will also be looking to identify and implement changes to maximise the efficiency from the IT system. Your Responsibilities: Resolve IT escalations raised by the 1st line team either face to face or remotely in a timely and professional manner. Conduct software reviews to identify system upgrades, run diagnostics and perform upgrades. Implement changes to data, disaster recovery and back up procedures and document all technical specifications. Experience required: Worked in a customer facing System Administrator or 2nd Line Support role and display strong communication skills. Technical experience supporting and improving operating systems, networks, databases and hardware. Used scripting and automation tools. Managed your own workload to deliver system improvements to meet the business requirements and taken a proactive approach towards delivering a first-class IT service. Next Steps: To arrange a call to discuss this position in more detail please apply or email your CV to (url removed) .Our client are looking to arrange first stage interviews as soon as possible for suitable candidates as this role is vital to their long term business aims.
Procurement & Logistics Assistant Salary: 24-27k depending on experience Hours: Monday - Friday 9:00-5:30pm Location: London Bridge Perks: Christmas time off, pension scheme, social company events and evenings out, paid day off for your birthday Holiday: 23 days We have a great new role for an experienced administrator for a design company based in the great London Bridge location. The successful candidate will be responsible for providing administrative support to the project teams and wider business. Duties of the role: Placing orders with suppliers Receiving quotes Purchasing and approval of supplier invoices Dealing with order queries and updating the system with new orders Ensuring company systems are updated with delivery and logistical information. Any other duties as and when required Requirements: Previous experience within a similar role Be available to start a new role immediately or on short notice is beneficial Customer service skills Excellent knowledge of all Microsoft Office programs and great Excel skills Excellent problem-solving skills Must be able to work on own initiative Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 17, 2024
Full time
Procurement & Logistics Assistant Salary: 24-27k depending on experience Hours: Monday - Friday 9:00-5:30pm Location: London Bridge Perks: Christmas time off, pension scheme, social company events and evenings out, paid day off for your birthday Holiday: 23 days We have a great new role for an experienced administrator for a design company based in the great London Bridge location. The successful candidate will be responsible for providing administrative support to the project teams and wider business. Duties of the role: Placing orders with suppliers Receiving quotes Purchasing and approval of supplier invoices Dealing with order queries and updating the system with new orders Ensuring company systems are updated with delivery and logistical information. Any other duties as and when required Requirements: Previous experience within a similar role Be available to start a new role immediately or on short notice is beneficial Customer service skills Excellent knowledge of all Microsoft Office programs and great Excel skills Excellent problem-solving skills Must be able to work on own initiative Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
About The Role We are pleased to be recruiting for a Helpdesk Administrator to work on our maintenance help desk. The successful applicant will be working within our reactive maintenance contract on our customer helpdesk. Responsibilities: Prioritising and logging faults on the correct database. Providing high quality first point of contact service for all our customers reporting into the helpdesk. Assisting with the co-ordinating of engineers and proactively dealing with their queries. Dealing with outside contractors to arrange attendance to localised faults. Providing clients with timely updates on the current status of their jobs. The submission of paperwork to the client within the agreed timescales. Accountable for the accurate updating of the day diary as work progresses. Arranging site meetings/visits between clients, contractors and operatives. Updating the PPM database. Ordering materials, liaising with wholesalers while maintaining communication with the internal accounts department. Typing and amending ET&I paperwork as required. Accountable for facilitating invoicing/applications. Raising purchase orders in line with departmental requirements. The successful applicant will be: Highly proficient IT skills including competence in MS Project, Excel, Word and CAD have good communication skills, fluent in both written and oral English - the ability to communicate confidently and clearly is imperative Ability to work to tight deadlines The ability to influence others and co-ordinate work flows Reliable, punctual, well organised Experienced in providing diverse and flexible administrative support Hours of Work: Ideally this is a full time role offering 40 hours per week 9.00am to 5.30pm, Monday to Friday. KH Engineering Services are part of the M Group where we can offer the following company benefits; 23 days holiday (plus 8 bank holidays), Life Assurance + Health Cash plan, Company Pension Scheme, Developmental Training, Employee Assistance Programme, and a My Rewards Scheme to help save on everyday spending. KH Engineering Services Limited are an equal opportunities employer
May 17, 2024
Full time
About The Role We are pleased to be recruiting for a Helpdesk Administrator to work on our maintenance help desk. The successful applicant will be working within our reactive maintenance contract on our customer helpdesk. Responsibilities: Prioritising and logging faults on the correct database. Providing high quality first point of contact service for all our customers reporting into the helpdesk. Assisting with the co-ordinating of engineers and proactively dealing with their queries. Dealing with outside contractors to arrange attendance to localised faults. Providing clients with timely updates on the current status of their jobs. The submission of paperwork to the client within the agreed timescales. Accountable for the accurate updating of the day diary as work progresses. Arranging site meetings/visits between clients, contractors and operatives. Updating the PPM database. Ordering materials, liaising with wholesalers while maintaining communication with the internal accounts department. Typing and amending ET&I paperwork as required. Accountable for facilitating invoicing/applications. Raising purchase orders in line with departmental requirements. The successful applicant will be: Highly proficient IT skills including competence in MS Project, Excel, Word and CAD have good communication skills, fluent in both written and oral English - the ability to communicate confidently and clearly is imperative Ability to work to tight deadlines The ability to influence others and co-ordinate work flows Reliable, punctual, well organised Experienced in providing diverse and flexible administrative support Hours of Work: Ideally this is a full time role offering 40 hours per week 9.00am to 5.30pm, Monday to Friday. KH Engineering Services are part of the M Group where we can offer the following company benefits; 23 days holiday (plus 8 bank holidays), Life Assurance + Health Cash plan, Company Pension Scheme, Developmental Training, Employee Assistance Programme, and a My Rewards Scheme to help save on everyday spending. KH Engineering Services Limited are an equal opportunities employer
A well established organisation in the Burton Upon Trent area are looking for a Repairs Planner to join their team on a temporary to Permeant contract to help support the delivery of excellent customer service whilst organising both pre planned and reactive maintenance work. Repairs Planner Monday to Friday Temporary to Perm Burton Upon Trent based 14- 16 ph paid weekly via umbrella As a Repairs Planner, you will be carrying out the following duties: To schedule out engineers to attend work orders and organise any follow on work as required. To maintain the database and ensure all information is up to date To conduct customer surveys and compile results Process orders, invoices and other contract documentation To be successful as a Repairs Planner, you will have experience: In a similar role such as Repairs clerk, helpdesk scheduler, fm planner, facilities administrator etc In a fast paced, performance based role In a maintenance or facilities background The benefits of this Repairs Planner role are: Commutable location with easy transport links close by Experience in a reputable company Chance for progression due to business size If you are interested in this role please apply directly to this advert with your up to date CV and we will get in touch to discuss further.
May 17, 2024
Contractor
A well established organisation in the Burton Upon Trent area are looking for a Repairs Planner to join their team on a temporary to Permeant contract to help support the delivery of excellent customer service whilst organising both pre planned and reactive maintenance work. Repairs Planner Monday to Friday Temporary to Perm Burton Upon Trent based 14- 16 ph paid weekly via umbrella As a Repairs Planner, you will be carrying out the following duties: To schedule out engineers to attend work orders and organise any follow on work as required. To maintain the database and ensure all information is up to date To conduct customer surveys and compile results Process orders, invoices and other contract documentation To be successful as a Repairs Planner, you will have experience: In a similar role such as Repairs clerk, helpdesk scheduler, fm planner, facilities administrator etc In a fast paced, performance based role In a maintenance or facilities background The benefits of this Repairs Planner role are: Commutable location with easy transport links close by Experience in a reputable company Chance for progression due to business size If you are interested in this role please apply directly to this advert with your up to date CV and we will get in touch to discuss further.