Trade Parts Advisor £25k - £27k basic / £31k - £35k OTE Croydon Permanent/Full Time Working Hours: Monday to Friday (8am - 5.30pm) / 1 in 2 Saturdays (8am - 1pm) Our client, a franchised dealership in the Croydon area, is on the lookout to recruit an experienced Trade Parts Advisor to join their busy team. If you are interested in finding out more - please contact us today! Duties & Responsibilities: Responding to customer queries and complaints in an efficient and professional manner. Escalating customer issues with senior parts advisors and management when the need arises. Adhering to company policies and procedures when interacting with customers. Following up on customer calls to ensure that customers are satisfied. Staying up to date with products, services and policies by attending training sessions. Ensuring that they accurately comprehend customer requests and issues by confirming and clarifying information. Maintaining accurate customer records in the companies CRM system and completing call logs and reports. Parts look up and pre pick customer orders. Your Background & Skill: Proven experience as a Parts Advisor within the motor trade. Knowledge of vehicle layout, parts catalogues and computer stock lists. Stock control experience. Excellent communication skills. Ability to work towards deadlines. Committed to delivering excellent customer service. Confident and professional. For further details on this role and other jobs in the motor trade, please submit your CV to Adam Curtis of ACS Automotive Recruitment Consultancy.
May 18, 2024
Full time
Trade Parts Advisor £25k - £27k basic / £31k - £35k OTE Croydon Permanent/Full Time Working Hours: Monday to Friday (8am - 5.30pm) / 1 in 2 Saturdays (8am - 1pm) Our client, a franchised dealership in the Croydon area, is on the lookout to recruit an experienced Trade Parts Advisor to join their busy team. If you are interested in finding out more - please contact us today! Duties & Responsibilities: Responding to customer queries and complaints in an efficient and professional manner. Escalating customer issues with senior parts advisors and management when the need arises. Adhering to company policies and procedures when interacting with customers. Following up on customer calls to ensure that customers are satisfied. Staying up to date with products, services and policies by attending training sessions. Ensuring that they accurately comprehend customer requests and issues by confirming and clarifying information. Maintaining accurate customer records in the companies CRM system and completing call logs and reports. Parts look up and pre pick customer orders. Your Background & Skill: Proven experience as a Parts Advisor within the motor trade. Knowledge of vehicle layout, parts catalogues and computer stock lists. Stock control experience. Excellent communication skills. Ability to work towards deadlines. Committed to delivering excellent customer service. Confident and professional. For further details on this role and other jobs in the motor trade, please submit your CV to Adam Curtis of ACS Automotive Recruitment Consultancy.
Vacancy - Recruitment Administrator - Freckleton, Preston Due to continued growth and expansion, we're looking to recruit an experienced administrator to join our team. Salary: 24,000 per annum Hours: Monday to Friday 9.00am to 5.00pm with a 30 minute lunchbreak. Position Overview: We are seeking a skilled and organised Recruitment Administrator to join the team. The ideal candidate will be a self-starter with excellent organisational and multitasking abilities. Our Recruitment Administrator will play a key role in supporting day-to-day operations, ensuring efficiency, and contributing to the overall success of our company. Responsibilities: Candidate sourcing: Assess incoming applications for suitability for presentation to consultants. Search for suitable candidates on external job boards following set criteria. Advertise vacancies on our external system and maintain accurate records of such. Data Entry and Record Keeping: Maintain accurate, up-to-date and timely records on our bespoke database. Office Management: Oversee daily office operations and maintain a well-organised and efficient workspace. Manage office supplies, equipment, and facilities to ensure a productive work environment. Communication: Act as a point of contact for internal and external stakeholders. Handle incoming calls, emails, and inquiries, redirecting them as necessary. Qualifications: Proven experience in administrative roles. Strong organisational and time-management skills. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite and other relevant software. Ability to multitask and prioritise tasks effectively. Attention to detail and accuracy. Education and Experience: Previous experience in a similar role is highly desirable. Looking for a change of scenery? Apply in confidence today! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission. Key positions; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
May 18, 2024
Full time
Vacancy - Recruitment Administrator - Freckleton, Preston Due to continued growth and expansion, we're looking to recruit an experienced administrator to join our team. Salary: 24,000 per annum Hours: Monday to Friday 9.00am to 5.00pm with a 30 minute lunchbreak. Position Overview: We are seeking a skilled and organised Recruitment Administrator to join the team. The ideal candidate will be a self-starter with excellent organisational and multitasking abilities. Our Recruitment Administrator will play a key role in supporting day-to-day operations, ensuring efficiency, and contributing to the overall success of our company. Responsibilities: Candidate sourcing: Assess incoming applications for suitability for presentation to consultants. Search for suitable candidates on external job boards following set criteria. Advertise vacancies on our external system and maintain accurate records of such. Data Entry and Record Keeping: Maintain accurate, up-to-date and timely records on our bespoke database. Office Management: Oversee daily office operations and maintain a well-organised and efficient workspace. Manage office supplies, equipment, and facilities to ensure a productive work environment. Communication: Act as a point of contact for internal and external stakeholders. Handle incoming calls, emails, and inquiries, redirecting them as necessary. Qualifications: Proven experience in administrative roles. Strong organisational and time-management skills. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite and other relevant software. Ability to multitask and prioritise tasks effectively. Attention to detail and accuracy. Education and Experience: Previous experience in a similar role is highly desirable. Looking for a change of scenery? Apply in confidence today! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission. Key positions; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
Are you knowledgeable in Horticultural machinery and are looking for a permanent position to step up your career? Parts & Retail Salesperson Starting ASAP Location - DA4 39 hours per week My client, a leading business in Horticultural machinery, are seeking an individual with great selling skills to assist their team in Dartford. Your role will be to provideexcellent customer service at all times by dealing with all queries relating to the products and services supplied by the Company either face to face or over the telephone. What are we looking for? Knowledge of Horticultural equipment and parts, we need you to be knowledgeable with your product! Excellent customer service skills and to enjoy working with the general public. Enjoy working in a busy atmosphere and can cope under pressure during busy periods. Motivation to achieve targets within a sales environment. Good numeracy and literacy skills Attention to detail and accuracy with numbers, handling of cash, cheque and card payments. Full driving licence.
May 17, 2024
Full time
Are you knowledgeable in Horticultural machinery and are looking for a permanent position to step up your career? Parts & Retail Salesperson Starting ASAP Location - DA4 39 hours per week My client, a leading business in Horticultural machinery, are seeking an individual with great selling skills to assist their team in Dartford. Your role will be to provideexcellent customer service at all times by dealing with all queries relating to the products and services supplied by the Company either face to face or over the telephone. What are we looking for? Knowledge of Horticultural equipment and parts, we need you to be knowledgeable with your product! Excellent customer service skills and to enjoy working with the general public. Enjoy working in a busy atmosphere and can cope under pressure during busy periods. Motivation to achieve targets within a sales environment. Good numeracy and literacy skills Attention to detail and accuracy with numbers, handling of cash, cheque and card payments. Full driving licence.
We are an international manufacturing and engineering company supplying equipment to customers worldwide. Due to our continued success, we are seeking a Customer Service and Sales Support Administrator to join our UK Head Office based in Farnborough. You will be supporting our customers Worldwide to manage their requests for spare parts, once trained provide spare parts information and advice plus carry out the associated administration and customer service tasks. We can offer a generous starting salary, working Monday to Friday with hybrid working available once trained, we offer free parking, 25 days holiday plus bank holidays and an excellent benefits package including contributory pension. We are a long established and secure company who can offer career development and progression. The role would suit candidates with previous customer service experience who also have good administration skills and have an interest in learning our technical product range. You can have gained your customer service and admin experience from any sector, as we are happy to provide full training on our business and product range but you must be keen to learn our technical products. We can offer the opportunity to secure a Mon to Fri office based role and progress your career as you learn our business and our product ranges. You will be providing the highest levels of customer service by phone or email and accurately complete all of the administration surrounding our customer orders through to delivery. We will also consider Graduates with a relevant engineering qualification and some work experience who are looking for an opportunity to secure a role within an international engineering organisation who can offer career development. The role provides a key aftermarket contact point who is recognised by customers as a technically capable trusted advisor. Key to your success in this role will be the ability to provide the best support to customers whilst at the same time maximising our aftermarket sales and efficiency. Your responsibility will be for export spare part sales, within international markets and all administration for aftermarket sales. You will be required to correctly identify, quote and process spare part orders. The successful candidate will also be responsible for the below: Working with our Export customer to manage requests for spare parts. Liaising with customers Worldwide eg Australia, US and Asia. Liaising with customer via phone and email regarding their spare part requests and sales orders. Provide customer quotations. Upon authorisation, order processing and raising order acknowledgements for spare parts orders. Following customer requests through from initial enquiry for parts through to delivery, chasing parts orders with our suppliers and manufacturing teams. Ensure all customer requests are handled professionally and in a timely manner. Responsible for all administration surrounding aftermarket sales orders in a timely and accurate manner utilising our systems fully. Providing cover for colleagues in Scheduling and Invoicing. To be successful in this role you must be capable of learning technical product information, have excellent attention to detail and administrative skills, the ability to work as part of a team and have an excellent attitude and ability for customer care. You should be keen to learn and progress within the business. In return we can offer Monday to Friday working hours, generous starting salary plus an excellent benefits package and hybrid working along with full training on our product range. Please submit your CV asap for immediate consideration.
May 17, 2024
Full time
We are an international manufacturing and engineering company supplying equipment to customers worldwide. Due to our continued success, we are seeking a Customer Service and Sales Support Administrator to join our UK Head Office based in Farnborough. You will be supporting our customers Worldwide to manage their requests for spare parts, once trained provide spare parts information and advice plus carry out the associated administration and customer service tasks. We can offer a generous starting salary, working Monday to Friday with hybrid working available once trained, we offer free parking, 25 days holiday plus bank holidays and an excellent benefits package including contributory pension. We are a long established and secure company who can offer career development and progression. The role would suit candidates with previous customer service experience who also have good administration skills and have an interest in learning our technical product range. You can have gained your customer service and admin experience from any sector, as we are happy to provide full training on our business and product range but you must be keen to learn our technical products. We can offer the opportunity to secure a Mon to Fri office based role and progress your career as you learn our business and our product ranges. You will be providing the highest levels of customer service by phone or email and accurately complete all of the administration surrounding our customer orders through to delivery. We will also consider Graduates with a relevant engineering qualification and some work experience who are looking for an opportunity to secure a role within an international engineering organisation who can offer career development. The role provides a key aftermarket contact point who is recognised by customers as a technically capable trusted advisor. Key to your success in this role will be the ability to provide the best support to customers whilst at the same time maximising our aftermarket sales and efficiency. Your responsibility will be for export spare part sales, within international markets and all administration for aftermarket sales. You will be required to correctly identify, quote and process spare part orders. The successful candidate will also be responsible for the below: Working with our Export customer to manage requests for spare parts. Liaising with customers Worldwide eg Australia, US and Asia. Liaising with customer via phone and email regarding their spare part requests and sales orders. Provide customer quotations. Upon authorisation, order processing and raising order acknowledgements for spare parts orders. Following customer requests through from initial enquiry for parts through to delivery, chasing parts orders with our suppliers and manufacturing teams. Ensure all customer requests are handled professionally and in a timely manner. Responsible for all administration surrounding aftermarket sales orders in a timely and accurate manner utilising our systems fully. Providing cover for colleagues in Scheduling and Invoicing. To be successful in this role you must be capable of learning technical product information, have excellent attention to detail and administrative skills, the ability to work as part of a team and have an excellent attitude and ability for customer care. You should be keen to learn and progress within the business. In return we can offer Monday to Friday working hours, generous starting salary plus an excellent benefits package and hybrid working along with full training on our product range. Please submit your CV asap for immediate consideration.
Human Resources People Partner page is loaded Human Resources People Partner Apply locations London - Riverbank House time type Full time posted on Posted 6 Days Ago job requisition id R-17134 Human Resources People Partner At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. It's an exciting time to be a part of Direct Line Group; we call it 'DLG 2.0'! With the arrival of our new Group CEO, we're going to see a refreshed strategy and lots of change and transformation in 2024. We have ambitious plans to revolutionise insurance again - with meaningful changes to how we service the people who matter, our customers. And our CEO and Group Executive Committee (ExCo) truly believe that HR are imperative to help drive and embed this. From Recruitment to Learning and Development, Payroll to Rewards and Benefits, across Culture and People Partnering, HR is pivotal in moving the organisation forward. We are recruiting for several HR People Partners at different levels to join our existing People Partner and Organisational Effectiveness team. As a HR People Partner, you will be central to the strategic people and transformation agenda, partnering with ExCo and Senior Leaders to provide strategic counsel and diagnose current and future workforce needs and co-create solutions. These are broad roles with a remit covering organisational design and people change activity, strategic talent management and leadership capability building. What you'll be doing: As a HR People Partner, you will partner with Group Executive Committee (ExCo) members and their leadership teams to diagnose current and future workforce needs and opportunities and proactively co-create solutions with colleagues from across HR and other business stakeholders. These are broad and critical roles within the organisation, within which you will provide strategic counsel, challenge and insight to stakeholders and with a remit including transformation and organisational design, strategic talent management and being involved in projects working closely with our HR Change Hub and HR CoE's. More specifically: Strategic Advisor : Developing an intimate understanding of the key strategic business goals, challenges and opportunities and the different commercial and people levers that influence them. You will be naturally curious, able to think holistically to connect different moving parts and be comfortable providing advice and constructive challenge to Senior leaders. You will also play a key role in leading the Talent and Leadership agenda across the business, in service of the wider Future Skills and Talent strategies. Influential Storyteller : You will work across HR and the business to influence and input into key decisions through clear communication and relationship building. You'll proactively share business knowledge and insight with HR colleagues, and actively support in shaping and embedding BAU HR activity across business areas. Data-Driven Problem Solver : You will solve problems through the interpretation and manipulation of data and be able to build compelling and credible narratives using various data points. Organisation Design: You will deliver future-focussed organisation designs which enable diversity, future skills, and capability to be built and talent developed, always with the customer in mind. Independent Voice: You will navigate between the needs of ExCo and the overall needs of HR and the business, maintaining an independent perspective to ensure all decisions are aligned to key strategic priorities and business need. You will act as the gatekeeper of all change activity, leading initial discussions with business stakeholders to shape change proposals and associated activity. You will provoke thought, challenge and influence stakeholders to ensure all viable options have been considered. Trusted Coach: People Partners have a unique position at the intersection of strategy, organisation, and talent; a key element of the role is giving advice and coaching to critical stakeholders. Working with ExCo, you will identify the development needs of senior leaders in business areas and will work with the Head of Talent and Leadership to agree individual and team solutions and build development plans. What we're looking for Previous HR Business Partnering experience with experience of organisational design and strategic talent management. Experience of partnering and advising at ExCo/Senior Leadership-level on strategic people activity. Excellent stakeholder management, influencing and negotiation skills. Collaborative and curious, with the ability to operate strategically and translate concepts and ideas into delivery and execution. Comfortable with a range of data, and able to translate different data points into compelling, relevant and meaningful narratives to influence and have impact. Good business and commercial acumen with a strong organisational awareness and interest in understanding how the organisation operates and trades. Ways of Working Our hybrid model offers a 'best of both worlds' approach. The perfect blend between connection and flexibility combining the best parts of home and office working. Most of our People Partners spend circa 2 days a week in our central London office, near Monument and Bank Station. For more information about our flexible working approach click here . B enefits We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role: Generous 9% employer pension. Regardless of whether you contribute into your pension or not, DLG pay 9% into your pension (but you can take this as cash if you want!) Eligibility for annual performance bonus of up to 10% Generous holidays - 25 days annual leave to start with (excluding the bank holidays). Plus, the option of buying or selling upto 5 days each year! 50% off home, motor and pet insurance Free travel insurance and Green Flag breakdown cover Electric Vehicle car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way Buy-as-you-earn share scheme Employee discounts and cashback Life at DLG Direct Line Group is an equal opportunity employer. We value diversity and we're committed to making DLG a truly inclusive place to work. We recognise and embrace that people work in different ways and we'll always adapt as much as possible so you have the best and most comfortable working environment that we can offer. We know you're more than a CV, and the things that make you, you, can bring real potential to DLG. If you need us to make any adjustments to our recruitment process, please speak to our recruitment team who will be happy to support you! Collectively we help every business within our group aim higher. Standing shoulder-to-shoulder to stand out in the market, we want to be an insurance company of the future. And with so many areas to choose from, your ambitions are welcome here. See your opportunity to start a career that's varied, distinct and exciting. Visit Similar Jobs (1) Strategic Senior People Partner locations London - Riverbank House time type Full time posted on Posted 6 Days Ago With well-known brands including Direct Line, Churchill and Green Flag, we're proud to be one of the UK's leading general insurers. We've been helping people carry on with their lives since the 1980s, giving them the peace of mind to focus on the future. After 40 years of innovation we're still leading the way, providing evolving products and services that are just what people need. Our business is full of talented individuals, each bringing their own strengths, skills and ideas. We work together, to be brilliant for millions of customers every single day. Join us, in a career that empowers you to be the best you can be - and to be yourself. Your input matters here. So, whatever you do, we'll encourage you to own it. To spot opportunities, speak out and make things happen. Our vision is for a world where insurance is personal, inclusive and a force for good. And you can help us make that a reality. Because when we work together, we can all achieve great things. Together, we're one of a kind.
May 17, 2024
Full time
Human Resources People Partner page is loaded Human Resources People Partner Apply locations London - Riverbank House time type Full time posted on Posted 6 Days Ago job requisition id R-17134 Human Resources People Partner At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. It's an exciting time to be a part of Direct Line Group; we call it 'DLG 2.0'! With the arrival of our new Group CEO, we're going to see a refreshed strategy and lots of change and transformation in 2024. We have ambitious plans to revolutionise insurance again - with meaningful changes to how we service the people who matter, our customers. And our CEO and Group Executive Committee (ExCo) truly believe that HR are imperative to help drive and embed this. From Recruitment to Learning and Development, Payroll to Rewards and Benefits, across Culture and People Partnering, HR is pivotal in moving the organisation forward. We are recruiting for several HR People Partners at different levels to join our existing People Partner and Organisational Effectiveness team. As a HR People Partner, you will be central to the strategic people and transformation agenda, partnering with ExCo and Senior Leaders to provide strategic counsel and diagnose current and future workforce needs and co-create solutions. These are broad roles with a remit covering organisational design and people change activity, strategic talent management and leadership capability building. What you'll be doing: As a HR People Partner, you will partner with Group Executive Committee (ExCo) members and their leadership teams to diagnose current and future workforce needs and opportunities and proactively co-create solutions with colleagues from across HR and other business stakeholders. These are broad and critical roles within the organisation, within which you will provide strategic counsel, challenge and insight to stakeholders and with a remit including transformation and organisational design, strategic talent management and being involved in projects working closely with our HR Change Hub and HR CoE's. More specifically: Strategic Advisor : Developing an intimate understanding of the key strategic business goals, challenges and opportunities and the different commercial and people levers that influence them. You will be naturally curious, able to think holistically to connect different moving parts and be comfortable providing advice and constructive challenge to Senior leaders. You will also play a key role in leading the Talent and Leadership agenda across the business, in service of the wider Future Skills and Talent strategies. Influential Storyteller : You will work across HR and the business to influence and input into key decisions through clear communication and relationship building. You'll proactively share business knowledge and insight with HR colleagues, and actively support in shaping and embedding BAU HR activity across business areas. Data-Driven Problem Solver : You will solve problems through the interpretation and manipulation of data and be able to build compelling and credible narratives using various data points. Organisation Design: You will deliver future-focussed organisation designs which enable diversity, future skills, and capability to be built and talent developed, always with the customer in mind. Independent Voice: You will navigate between the needs of ExCo and the overall needs of HR and the business, maintaining an independent perspective to ensure all decisions are aligned to key strategic priorities and business need. You will act as the gatekeeper of all change activity, leading initial discussions with business stakeholders to shape change proposals and associated activity. You will provoke thought, challenge and influence stakeholders to ensure all viable options have been considered. Trusted Coach: People Partners have a unique position at the intersection of strategy, organisation, and talent; a key element of the role is giving advice and coaching to critical stakeholders. Working with ExCo, you will identify the development needs of senior leaders in business areas and will work with the Head of Talent and Leadership to agree individual and team solutions and build development plans. What we're looking for Previous HR Business Partnering experience with experience of organisational design and strategic talent management. Experience of partnering and advising at ExCo/Senior Leadership-level on strategic people activity. Excellent stakeholder management, influencing and negotiation skills. Collaborative and curious, with the ability to operate strategically and translate concepts and ideas into delivery and execution. Comfortable with a range of data, and able to translate different data points into compelling, relevant and meaningful narratives to influence and have impact. Good business and commercial acumen with a strong organisational awareness and interest in understanding how the organisation operates and trades. Ways of Working Our hybrid model offers a 'best of both worlds' approach. The perfect blend between connection and flexibility combining the best parts of home and office working. Most of our People Partners spend circa 2 days a week in our central London office, near Monument and Bank Station. For more information about our flexible working approach click here . B enefits We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role: Generous 9% employer pension. Regardless of whether you contribute into your pension or not, DLG pay 9% into your pension (but you can take this as cash if you want!) Eligibility for annual performance bonus of up to 10% Generous holidays - 25 days annual leave to start with (excluding the bank holidays). Plus, the option of buying or selling upto 5 days each year! 50% off home, motor and pet insurance Free travel insurance and Green Flag breakdown cover Electric Vehicle car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way Buy-as-you-earn share scheme Employee discounts and cashback Life at DLG Direct Line Group is an equal opportunity employer. We value diversity and we're committed to making DLG a truly inclusive place to work. We recognise and embrace that people work in different ways and we'll always adapt as much as possible so you have the best and most comfortable working environment that we can offer. We know you're more than a CV, and the things that make you, you, can bring real potential to DLG. If you need us to make any adjustments to our recruitment process, please speak to our recruitment team who will be happy to support you! Collectively we help every business within our group aim higher. Standing shoulder-to-shoulder to stand out in the market, we want to be an insurance company of the future. And with so many areas to choose from, your ambitions are welcome here. See your opportunity to start a career that's varied, distinct and exciting. Visit Similar Jobs (1) Strategic Senior People Partner locations London - Riverbank House time type Full time posted on Posted 6 Days Ago With well-known brands including Direct Line, Churchill and Green Flag, we're proud to be one of the UK's leading general insurers. We've been helping people carry on with their lives since the 1980s, giving them the peace of mind to focus on the future. After 40 years of innovation we're still leading the way, providing evolving products and services that are just what people need. Our business is full of talented individuals, each bringing their own strengths, skills and ideas. We work together, to be brilliant for millions of customers every single day. Join us, in a career that empowers you to be the best you can be - and to be yourself. Your input matters here. So, whatever you do, we'll encourage you to own it. To spot opportunities, speak out and make things happen. Our vision is for a world where insurance is personal, inclusive and a force for good. And you can help us make that a reality. Because when we work together, we can all achieve great things. Together, we're one of a kind.
Parts Advisor Monday to Friday Basic Salary £30k + Bonus Main Dealer Opportunity Crawley Area "Don't sit down and wait for the opportunities to come, get up and make them" Job Opportunity If you are looking for a new opportunity in the role of Parts Advisor, this is for you! My client has an opening for an experienced Advisor and on offer is a good basic salary, realistic bonus, and most importantly, a great working environment. If you are tired of not being appreciated and would like an opportunity to work with a company where you are more than a number, do not delay, apply TODAY Responsibilities Parts provision for workshop, trade, and retail Provide excellent customer service, both on the phone and in person Deal with online orders and enquiries, and all associated admin work Be organized and a team player Qualifications 2 years' experience in the role of Parts Advisor Excellent levels of customer care Full driving license Salary and Benefits Salary £30k Achievable bonus scheme worth £3k - £4k Monday to Friday 8am - 530pm Other Opportunities If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment, we make it our mission to find the right job for YOU Referral Scheme If you're not a Parts Advisor, but you know of someone who is and maybe interested we will pay £75 in vouchers of your choice for a successful recommendation. If you're interested or know of someone that might be please get in touch. Important ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one The job is based in Crawley and our client would like you to have a commute you can carry out in the long term. If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV. Our standard procedure is to speak to you before we send your CV to any of our clients so please make sure your contact details are on your CV.
May 17, 2024
Full time
Parts Advisor Monday to Friday Basic Salary £30k + Bonus Main Dealer Opportunity Crawley Area "Don't sit down and wait for the opportunities to come, get up and make them" Job Opportunity If you are looking for a new opportunity in the role of Parts Advisor, this is for you! My client has an opening for an experienced Advisor and on offer is a good basic salary, realistic bonus, and most importantly, a great working environment. If you are tired of not being appreciated and would like an opportunity to work with a company where you are more than a number, do not delay, apply TODAY Responsibilities Parts provision for workshop, trade, and retail Provide excellent customer service, both on the phone and in person Deal with online orders and enquiries, and all associated admin work Be organized and a team player Qualifications 2 years' experience in the role of Parts Advisor Excellent levels of customer care Full driving license Salary and Benefits Salary £30k Achievable bonus scheme worth £3k - £4k Monday to Friday 8am - 530pm Other Opportunities If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment, we make it our mission to find the right job for YOU Referral Scheme If you're not a Parts Advisor, but you know of someone who is and maybe interested we will pay £75 in vouchers of your choice for a successful recommendation. If you're interested or know of someone that might be please get in touch. Important ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one The job is based in Crawley and our client would like you to have a commute you can carry out in the long term. If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV. Our standard procedure is to speak to you before we send your CV to any of our clients so please make sure your contact details are on your CV.
Our client is seeking a skilled Parts Advisor to join their team. You will be a vital link between customers and the business playing a key role in providing exceptional service and support. The role is based in Kent. The ideal candidate should have Previous experience as a Parts Advisor in the automotive industry, either dealership or parts factor is essential Working with computer systems Sales experience - both inbound and outbound Working within the automotive industry Mechanical background advantageous. Strong communication and interpersonal skills What will you be rewarded for in return for your hard work? Salary: £28,000 plus competitive benefits packageTraining and progression opportunities will be available! Application Apply now with your CV, if this role is for you! Unlocking Potential, Connecting Worlds: Your Gateway to Global Talent with HCP Recruitment. The difference is personal.
May 17, 2024
Full time
Our client is seeking a skilled Parts Advisor to join their team. You will be a vital link between customers and the business playing a key role in providing exceptional service and support. The role is based in Kent. The ideal candidate should have Previous experience as a Parts Advisor in the automotive industry, either dealership or parts factor is essential Working with computer systems Sales experience - both inbound and outbound Working within the automotive industry Mechanical background advantageous. Strong communication and interpersonal skills What will you be rewarded for in return for your hard work? Salary: £28,000 plus competitive benefits packageTraining and progression opportunities will be available! Application Apply now with your CV, if this role is for you! Unlocking Potential, Connecting Worlds: Your Gateway to Global Talent with HCP Recruitment. The difference is personal.
Senior Parts Advisor - Peterborough £30,500 Salary Monday to Friday No CustomersAn exciting progressive Car Dealership employer is looking for a motivated and eager-to-learn motor trade professional to join their expanding team.This role is critical in supporting the technicians in a busy diagnostics hub so good all-around parts knowledge is essential. This role is unique as you will not be dealing with the general public as ALL parts are used in-house.The successful candidate will only work Monday to Friday - (NO Weekends) 8am-5:30pm, Salary offered is £30,500You will be responsible for: Providing the workshop with a constant supply of parts. Ensuring the parts, you supply are reordered in and rotate stock accordingly. Accurately pick parts to maximise efficiency. Communicating effectively and utilising your part knowledge to make sure the correct part reaches the correct technician in a timely manner. Going above and beyond to ensure the department is kept clean, tidy and well organised. Liaing with suppliers and sourcing parts at the best price.Candidate Requirements: Good all-round Parts Experience (multiple brands) Keen to learn and develop. Ability to multi-task Be able to work individually as a part of a larger team.Please get in touch for further information.
May 17, 2024
Full time
Senior Parts Advisor - Peterborough £30,500 Salary Monday to Friday No CustomersAn exciting progressive Car Dealership employer is looking for a motivated and eager-to-learn motor trade professional to join their expanding team.This role is critical in supporting the technicians in a busy diagnostics hub so good all-around parts knowledge is essential. This role is unique as you will not be dealing with the general public as ALL parts are used in-house.The successful candidate will only work Monday to Friday - (NO Weekends) 8am-5:30pm, Salary offered is £30,500You will be responsible for: Providing the workshop with a constant supply of parts. Ensuring the parts, you supply are reordered in and rotate stock accordingly. Accurately pick parts to maximise efficiency. Communicating effectively and utilising your part knowledge to make sure the correct part reaches the correct technician in a timely manner. Going above and beyond to ensure the department is kept clean, tidy and well organised. Liaing with suppliers and sourcing parts at the best price.Candidate Requirements: Good all-round Parts Experience (multiple brands) Keen to learn and develop. Ability to multi-task Be able to work individually as a part of a larger team.Please get in touch for further information.
A new job opportunity has become available for a Service Coordinator to join a busy hire depot near Caerwent . Great opportunity for career progression and room to expand your skillset! Sounds like the service coordinator role you are looking for? Then keep reading! Benefits for the Service Coordinator: Salary circa £26,000 DOE 31 days holiday including bank holidays No weekends An established and well-recognised hire company that supplies market-leading plant equipment such as diggers, rollers, and excavators to the building and construction sectors. They are now looking for an additional service coordinator to support the demands of the business. The duties of the Service Coordinator: Scheduling engineers workloads and diaries. Effectively maintaining excellent relationships with suppliers and fellow team members As the service coordinator, you will be updating the notes and information of job progressions. Ordering of spare parts, raising purchase orders Administrative duties such as filing and maintaining reports, including stock control. You may have already worked in positions such as a Service Coordinator, Plant Controller, Service Controller, Parts Advisor, Parts Assistant, Scheduler, Plant Coordinator, Plant Administrator, or Service Administrator. It would be ideal if you held at least 2 years experience within a similar position. It would be advantageous if you have experience within the plant hire, powered access, construction plant, plant sales industries. This service coordinator must be commutable from Caerwent, Chepstow, Caldicot, Bristol, Newport, Magor, Thornwell or Shirenewton. If this service coordinator role is of interest to you, apply today!
May 17, 2024
Full time
A new job opportunity has become available for a Service Coordinator to join a busy hire depot near Caerwent . Great opportunity for career progression and room to expand your skillset! Sounds like the service coordinator role you are looking for? Then keep reading! Benefits for the Service Coordinator: Salary circa £26,000 DOE 31 days holiday including bank holidays No weekends An established and well-recognised hire company that supplies market-leading plant equipment such as diggers, rollers, and excavators to the building and construction sectors. They are now looking for an additional service coordinator to support the demands of the business. The duties of the Service Coordinator: Scheduling engineers workloads and diaries. Effectively maintaining excellent relationships with suppliers and fellow team members As the service coordinator, you will be updating the notes and information of job progressions. Ordering of spare parts, raising purchase orders Administrative duties such as filing and maintaining reports, including stock control. You may have already worked in positions such as a Service Coordinator, Plant Controller, Service Controller, Parts Advisor, Parts Assistant, Scheduler, Plant Coordinator, Plant Administrator, or Service Administrator. It would be ideal if you held at least 2 years experience within a similar position. It would be advantageous if you have experience within the plant hire, powered access, construction plant, plant sales industries. This service coordinator must be commutable from Caerwent, Chepstow, Caldicot, Bristol, Newport, Magor, Thornwell or Shirenewton. If this service coordinator role is of interest to you, apply today!
Apex Resource Management
Sherburn In Elmet, Yorkshire
Part Sales Advisor Location: Sherburn in Elmet North Yorkshire Permanent Hours Monday to Thursday 8.00am to 4:30pm, Friday 8.00am to 12.30am This vacancy presents a brilliant opportunity for a Part Sales Advisor to join a forward-thinking organisation who are a global leader in the design, development, and manufacturing of electric vehicles and is offering a competitive salary and benefits package. Our client is a multiple award-winning Automotive Manufacturer who is at the forefront of Electric Vehicle technology and dedicated to a sustainable future. It is a very exciting time to join this growing company who are looking for someone to be part of their exciting journey. Part Sales Advisor Job Purpose: The primary focus is enhancing service levels by delivering professional parts selling and supply solutions to the customer base. This includes optimising the performance of the customers products to ensure customer satisfaction and loyalty. By delivering professional and tailed services to not only meet but exceed customer expectations. Part Sales Advisor Job Role: Handle customer enquiries professionally and take appropriate action to satisfy their requirements wherever possible, including interpreting and identifying the correct parts, advising on deliveries and order progress updates. Record customer orders accurately in the system and assist with the cost-effective dispatch of parts and clarify customer delivery requirements. Communicate effectively with customers through appropriate mediums. Use selling techniques to promote related components and persuade customers to order promoted parts. Develop in-depth product knowledge through training and understanding technical documentation. Explain company procedures, such as warranty terms and conditions. Address customer issues professionally, either recommend and implement solutions, or feeding back within the company for resolution. Use the Customer Relationship Management system, keeping it up to date with information and actively seek and report market intelligence as well as searching and locating all company users. Identify potential markets or products that could enhance business and bring financial benefits to the organisation. Be aware of new product developments, make recommendations and support implementation also recommend product enhancements and modifications based on experience. Make recommendations on parts pricing strategy and individual prices. Part Sales Advisor Essential Requirements: Previous experience in the aftersales motor industry or with public service vehicles would be an advantage. Excellent telephone manner and the ability to navigate challenging customer interactions with professionalism and empathy. A well-organised individual with the capability to thrive in a fast-paced environment and work efficiently under pressure. Part Sales Advisor Desirable Requirements: Excellent computer skills to include Microsoft Office and use of database (i.e. SAP). Ability to be flexible and adapt to customer and operational needs and changes. Must have a positive attitude to resolve customer issues and problem solve. We re looking to speak with suitable Part Sales Advisor candidates as soon as possible. Apply now with a copy of your CV to discuss this position with a member of our team.
May 17, 2024
Full time
Part Sales Advisor Location: Sherburn in Elmet North Yorkshire Permanent Hours Monday to Thursday 8.00am to 4:30pm, Friday 8.00am to 12.30am This vacancy presents a brilliant opportunity for a Part Sales Advisor to join a forward-thinking organisation who are a global leader in the design, development, and manufacturing of electric vehicles and is offering a competitive salary and benefits package. Our client is a multiple award-winning Automotive Manufacturer who is at the forefront of Electric Vehicle technology and dedicated to a sustainable future. It is a very exciting time to join this growing company who are looking for someone to be part of their exciting journey. Part Sales Advisor Job Purpose: The primary focus is enhancing service levels by delivering professional parts selling and supply solutions to the customer base. This includes optimising the performance of the customers products to ensure customer satisfaction and loyalty. By delivering professional and tailed services to not only meet but exceed customer expectations. Part Sales Advisor Job Role: Handle customer enquiries professionally and take appropriate action to satisfy their requirements wherever possible, including interpreting and identifying the correct parts, advising on deliveries and order progress updates. Record customer orders accurately in the system and assist with the cost-effective dispatch of parts and clarify customer delivery requirements. Communicate effectively with customers through appropriate mediums. Use selling techniques to promote related components and persuade customers to order promoted parts. Develop in-depth product knowledge through training and understanding technical documentation. Explain company procedures, such as warranty terms and conditions. Address customer issues professionally, either recommend and implement solutions, or feeding back within the company for resolution. Use the Customer Relationship Management system, keeping it up to date with information and actively seek and report market intelligence as well as searching and locating all company users. Identify potential markets or products that could enhance business and bring financial benefits to the organisation. Be aware of new product developments, make recommendations and support implementation also recommend product enhancements and modifications based on experience. Make recommendations on parts pricing strategy and individual prices. Part Sales Advisor Essential Requirements: Previous experience in the aftersales motor industry or with public service vehicles would be an advantage. Excellent telephone manner and the ability to navigate challenging customer interactions with professionalism and empathy. A well-organised individual with the capability to thrive in a fast-paced environment and work efficiently under pressure. Part Sales Advisor Desirable Requirements: Excellent computer skills to include Microsoft Office and use of database (i.e. SAP). Ability to be flexible and adapt to customer and operational needs and changes. Must have a positive attitude to resolve customer issues and problem solve. We re looking to speak with suitable Part Sales Advisor candidates as soon as possible. Apply now with a copy of your CV to discuss this position with a member of our team.
Parts Advisor (Dealership / HGV) £28,000 - £32,000 + Overtime + Training + Progression + Company benefits Maidstone Are you a Parts Advisor or similar with a dealership background looking for a stable and secure role within a thriving HGV franchise who look after their staff by offering full manufacturers training, the ability to progress into senior positions or learn other departments and ove click apply for full job details
May 17, 2024
Full time
Parts Advisor (Dealership / HGV) £28,000 - £32,000 + Overtime + Training + Progression + Company benefits Maidstone Are you a Parts Advisor or similar with a dealership background looking for a stable and secure role within a thriving HGV franchise who look after their staff by offering full manufacturers training, the ability to progress into senior positions or learn other departments and ove click apply for full job details
Have you worked in a busy parts environment and had experience of giving advice, help and support to customers? Have you worked in the truck or automotive industry before? We are looking a Parts Advisor to join our team in Stoke on a full time permanent basis. No 2 days will be the same in this role, as one minute you could be involved solving a complex parts related query and the next you could promoting further parts sales in the branch. You will have the opportunity to not only identify truck, van or coach parts as part as queries that come in, but also make sure we all the stock we need to ensure the smooth running operation of the branch continues. In order to be the right person for us you will have a good analytical brain, be proactive in maintaining customer service standards and have a keen attention to detail. It would be a real advantage if you have had experience of working in the truck industry however even coming from the automotive world would help the rest we can teach. You will be methodical, have the ability to problem solve and be a strong administrator as well, to ensure all the corresponding paperwork is up to date. It is important to us to make sure we look after our employees and therefore we offer a competitive salary + plus bonus. You will have access to our extremely attractive benefits scheme that includes perks such as private health care, a healthy contribution pension and 22 days holiday (with the opportunity to buy more), attractive employee car scheme to name a few. 40 hours a week anything over will be paid at 1.5 Hours are monday to friday Some Saturday morning not every week shift pattern worked on a weekly rota. No late Nights
May 17, 2024
Full time
Have you worked in a busy parts environment and had experience of giving advice, help and support to customers? Have you worked in the truck or automotive industry before? We are looking a Parts Advisor to join our team in Stoke on a full time permanent basis. No 2 days will be the same in this role, as one minute you could be involved solving a complex parts related query and the next you could promoting further parts sales in the branch. You will have the opportunity to not only identify truck, van or coach parts as part as queries that come in, but also make sure we all the stock we need to ensure the smooth running operation of the branch continues. In order to be the right person for us you will have a good analytical brain, be proactive in maintaining customer service standards and have a keen attention to detail. It would be a real advantage if you have had experience of working in the truck industry however even coming from the automotive world would help the rest we can teach. You will be methodical, have the ability to problem solve and be a strong administrator as well, to ensure all the corresponding paperwork is up to date. It is important to us to make sure we look after our employees and therefore we offer a competitive salary + plus bonus. You will have access to our extremely attractive benefits scheme that includes perks such as private health care, a healthy contribution pension and 22 days holiday (with the opportunity to buy more), attractive employee car scheme to name a few. 40 hours a week anything over will be paid at 1.5 Hours are monday to friday Some Saturday morning not every week shift pattern worked on a weekly rota. No late Nights
HSE Advisor 30k + DOE, Wetherby area Working for a successful manufacturing company that supplies to the construction industry your role will support the HSE Manager to ensure, promote, and advise on compliance in all areas Your day-to-day role as the HSE Advisor will include: Working closely with the production team to ensure compliance with the health and safety responsibilities Undertake audits, and risk assessments, write and implement SOPs Deliver training and toolbox talks Investigate and report on, near misses, nonconformance, and implementing changes where required Ensure onsite and 3rd parts contractors are compliant and working in line with HSE procedures Involvement in HSE inspections, workplace inspections, and plant inspection Administer HSE reports, records, and documentation Ensure compliance to COSHH, RIDDOR, Working at Height, Lifting, and Slinging As the HSE Advisor you will: Have a proven background in driving HSE and implementing successful improvements Hold NEBOSH General Certificate Ideally, come from a construction or manufacturing background Have confident knowledge of current HSE legislation Have confident knowledge of Risk Assessment techniques together with Accident Investigation Procedures. Knowledge of environmental management systems Ideally, have some knowledge of COSHH and RIDDOR Benefits: 28 days paid leave Additional day off for your birthday Increase in holidays with service Employee assistance program Health assurance Enhanced family benefits - maternity and paternity Call Yasemin at Travail on (phone number removed) to discuss the role in more detail Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 17, 2024
Full time
HSE Advisor 30k + DOE, Wetherby area Working for a successful manufacturing company that supplies to the construction industry your role will support the HSE Manager to ensure, promote, and advise on compliance in all areas Your day-to-day role as the HSE Advisor will include: Working closely with the production team to ensure compliance with the health and safety responsibilities Undertake audits, and risk assessments, write and implement SOPs Deliver training and toolbox talks Investigate and report on, near misses, nonconformance, and implementing changes where required Ensure onsite and 3rd parts contractors are compliant and working in line with HSE procedures Involvement in HSE inspections, workplace inspections, and plant inspection Administer HSE reports, records, and documentation Ensure compliance to COSHH, RIDDOR, Working at Height, Lifting, and Slinging As the HSE Advisor you will: Have a proven background in driving HSE and implementing successful improvements Hold NEBOSH General Certificate Ideally, come from a construction or manufacturing background Have confident knowledge of current HSE legislation Have confident knowledge of Risk Assessment techniques together with Accident Investigation Procedures. Knowledge of environmental management systems Ideally, have some knowledge of COSHH and RIDDOR Benefits: 28 days paid leave Additional day off for your birthday Increase in holidays with service Employee assistance program Health assurance Enhanced family benefits - maternity and paternity Call Yasemin at Travail on (phone number removed) to discuss the role in more detail Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Monday to Friday Skills Needed: Good organisational skills Reliability and dependability Literacy & numeracy Self-motivated Upbeat and energised Team player Automotive industry experience Knowledge of automotive vehicles Duties for the role include, but are not limited to, 1)Answering incoming calls and emails, attending to enquiries from customers, identifying components required, suggesting add-on sales click apply for full job details
May 17, 2024
Full time
Monday to Friday Skills Needed: Good organisational skills Reliability and dependability Literacy & numeracy Self-motivated Upbeat and energised Team player Automotive industry experience Knowledge of automotive vehicles Duties for the role include, but are not limited to, 1)Answering incoming calls and emails, attending to enquiries from customers, identifying components required, suggesting add-on sales click apply for full job details
Parts Advisor (Progression to Manager) £32,000 - £48,000 (OTE 35K-45K) + 30 Days Holiday + Training + Benefits Muir of Ord, Inverness Are you a Parts Advisor looking to take a step up into a managerial role, supervising a team of skilled Parts Advisors for a company that offers further career progression, consistent overtime opportunities and ongoing training? In this role you will be looking click apply for full job details
May 17, 2024
Full time
Parts Advisor (Progression to Manager) £32,000 - £48,000 (OTE 35K-45K) + 30 Days Holiday + Training + Benefits Muir of Ord, Inverness Are you a Parts Advisor looking to take a step up into a managerial role, supervising a team of skilled Parts Advisors for a company that offers further career progression, consistent overtime opportunities and ongoing training? In this role you will be looking click apply for full job details
Parts Advisor 25,000 to 28,000 per annum, Permanent, Full-time 39 hours per week Mon-Fri, BS37 Yate, Bristol, Holidays, Pension, Parking plus more An engineering business established in 1969 who are actively seeking a parts advisor to join their team as a customer services representative. Working within a team of 6 with the full support of a line manager, this will see you working for a bespoke engineering company who supply to market leading brands within their sector. The parts advisor would carry out duties such as : Assisting customers in delivering advise on parts Process parts orders efficiently Maintain an up to date knowledge of new or updates on parts Remain aware of seasonal requirements and of parts needed in the event of a recall or special offer in the Parts Department Maintain parts stock and stock records Ensure all incoming deliveries are checked and placed in the correct bins and any discrepancies reported to the Parts Manager Ensure that a receipt, payment or authorised signature is obtained for all parts stock issued Assist the Parts Manager in all aspects of stocktaking Ensure the highest level of customer satisfaction The successful parts advisor will need to hold : Accuracy in identifying customer needs Proficient using IT Packages Have a strong customer services skill set ideally from within the Automotive, parts or engineering industries Have excellent administration and data recording experience Working as a parts advisor will see you acting as the first point of contact within the parts or after sales department, have a need to daily report and deliver exceptional customer services to their client base. This would be the ideal role for someone who has worked as a parts administrator, customer services representative or parts advisor. Benefits include : Paying 25,000 to 28,000 per annum 25 days holiday plus bank holidays Company Pension Free on-site parking Apply today for immediate consideration - you can also apply direct to (url removed). For further information, please feel free to call Richard Hughes on (phone number removed) / (phone number removed). Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 17, 2024
Full time
Parts Advisor 25,000 to 28,000 per annum, Permanent, Full-time 39 hours per week Mon-Fri, BS37 Yate, Bristol, Holidays, Pension, Parking plus more An engineering business established in 1969 who are actively seeking a parts advisor to join their team as a customer services representative. Working within a team of 6 with the full support of a line manager, this will see you working for a bespoke engineering company who supply to market leading brands within their sector. The parts advisor would carry out duties such as : Assisting customers in delivering advise on parts Process parts orders efficiently Maintain an up to date knowledge of new or updates on parts Remain aware of seasonal requirements and of parts needed in the event of a recall or special offer in the Parts Department Maintain parts stock and stock records Ensure all incoming deliveries are checked and placed in the correct bins and any discrepancies reported to the Parts Manager Ensure that a receipt, payment or authorised signature is obtained for all parts stock issued Assist the Parts Manager in all aspects of stocktaking Ensure the highest level of customer satisfaction The successful parts advisor will need to hold : Accuracy in identifying customer needs Proficient using IT Packages Have a strong customer services skill set ideally from within the Automotive, parts or engineering industries Have excellent administration and data recording experience Working as a parts advisor will see you acting as the first point of contact within the parts or after sales department, have a need to daily report and deliver exceptional customer services to their client base. This would be the ideal role for someone who has worked as a parts administrator, customer services representative or parts advisor. Benefits include : Paying 25,000 to 28,000 per annum 25 days holiday plus bank holidays Company Pension Free on-site parking Apply today for immediate consideration - you can also apply direct to (url removed). For further information, please feel free to call Richard Hughes on (phone number removed) / (phone number removed). Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. It's an exciting time to be a part of Direct Line Group; we call it 'DLG 2.0'! With the arrival of our new Group CEO, we're going to see a refreshed strategy and lots of change and transformation in 2024. We have ambitious plans to revolutionise insurance again - with meaningful changes to how we service the people who matter, our customers. And our CEO and Group Executive Committee (ExCo) truly believe that HR are imperative to help drive and embed this. From Recruitment to Learning and Development, Payroll to Rewards and Benefits, across Culture and People Partnering, HR is pivotal in moving the organisation forward. We are recruiting for several People and Talent Partners at different levels to join our existing People Partner and Organisational Effectiveness team. As a People and Talent Partner, you will be central to the strategic people and transformation agenda, partnering with ExCo and Senior Leaders to provide strategic counsel and diagnose current and future workforce needs and co-create solutions. These are broad roles with a remit covering organisational design and people change activity, strategic talent management and leadership capability building! What you'll be doing: As a Senior People and Talent Partner, you will partner with one or more Group Executive Committee (ExCo) members and their leadership teams to provide commercially-focused HR counsel and advice both strategically and operationally. These are broad and critical roles within the organisation, within which you will provide strategic counsel, challenge and insight to stakeholders and with a remit including transformation and organisational design, strategic talent management and being involved in projects working closely with our HR Change Hub and HR CoE's. Strategic Advisor : Developing an intimate understanding of the key strategic business goals, challenges and opportunities and the different commercial and people levers that influence them. You will be naturally curious, able to think holistically to connect different moving parts and be comfortable providing advice and constructive challenge to Senior leaders. You will also play a key role in leading the Talent and Leadership agenda across the business, in service of the wider Future Skills and Talent strategies. Influential Storyteller : You will work across HR and the business to influence and input into key decisions through clear communication and relationship building. You'll proactively share business knowledge and insight with HR colleagues, and actively support in shaping and embedding BAU HR activity across business areas. Data-Driven Problem Solver : You will solve problems through the interpretation and manipulation of data and be able to build compelling and credible narratives using various data points. Organisation Design: You will deliver future-focussed organisation designs which enable diversity, future skills, and capability to be built and talent developed, always with the customer in mind. Independent Voice: You will navigate between the needs of ExCo and the overall needs of HR and the business, maintaining an independent perspective to ensure all decisions are aligned to key strategic priorities and business need. You will act as the gatekeeper of all change activity, leading initial discussions with business stakeholders to shape change proposals and associated activity. You will provoke thought, challenge and influence stakeholders to ensure all viable options have been considered. Trusted Coach: People Partners have a unique position at the intersection of strategy, organisation, and talent; a key element of the role is giving advice and coaching to critical stakeholders. Working with ExCo, you will identify the development needs of senior leaders in business areas and will work with the Head of Talent and Leadership to agree individual and team solutions and build development plans. What we're looking for Previous HR Business Partnering experience with experience of organisational design and strategic talent management. Experience of partnering and advising at ExCo/Senior Leadership-level on strategic people activity. Excellent stakeholder management, influencing and negotiation skills. Collaborative and curious, with the ability to operate strategically and translate concepts and ideas into delivery and execution. Comfortable with a range of data, and able to translate different data points into compelling, relevant and meaningful narratives to influence and have impact. Deep commercial acumen with a strong organisational awareness and interest in understanding how the organisation operates and trades. Ways of Working Our hybrid model offers a 'best of both worlds' approach. The perfect blend between connection and flexibility combining the best parts of home and office working. Most of our People Partners spend c. 2 days a week in our central London office, near Monument (Bank Station). For more information about our flexible working approach click here . Benefits We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role: Generous 9% employer pension. Regardless of whether you contribute into your pension or not, DLG pay 9% into your pension (but you can take this as cash if you want!) Eligibility for annual performance bonus of up to 20% Generous holidays - 30 days annual leave (excluding the bank holidays). Plus, the option of buying or selling upto 5 days each year! 50% off home, motor and pet insurance Free travel insurance and Green Flag breakdown cover Electric Vehicle car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way Buy-as-you-earn share scheme Employee discounts and cashback Life at DLG Direct Line Group is an equal opportunity employer. We value diversity and we're committed to making DLG a truly inclusive place to work.We recognise and embrace that people work in different ways and we'll always adapt as much as possible so you have the best and most comfortable working environment that we can offer. We know you're more than a CV, and the things that make you, you, can bring real potential to DLG.If you need us to make any adjustments to our recruitment process, please speak to our recruitment team who will be happy to support you! Collectively we help every business within our group aim higher. Standing shoulder-to-shoulder to stand out in the market, we want to be an insurance company of the future. And with so many areas to choose from, your ambitions are welcome here. See your opportunity to start a career that's varied, distinct and exciting. Visit
May 17, 2024
Full time
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. It's an exciting time to be a part of Direct Line Group; we call it 'DLG 2.0'! With the arrival of our new Group CEO, we're going to see a refreshed strategy and lots of change and transformation in 2024. We have ambitious plans to revolutionise insurance again - with meaningful changes to how we service the people who matter, our customers. And our CEO and Group Executive Committee (ExCo) truly believe that HR are imperative to help drive and embed this. From Recruitment to Learning and Development, Payroll to Rewards and Benefits, across Culture and People Partnering, HR is pivotal in moving the organisation forward. We are recruiting for several People and Talent Partners at different levels to join our existing People Partner and Organisational Effectiveness team. As a People and Talent Partner, you will be central to the strategic people and transformation agenda, partnering with ExCo and Senior Leaders to provide strategic counsel and diagnose current and future workforce needs and co-create solutions. These are broad roles with a remit covering organisational design and people change activity, strategic talent management and leadership capability building! What you'll be doing: As a Senior People and Talent Partner, you will partner with one or more Group Executive Committee (ExCo) members and their leadership teams to provide commercially-focused HR counsel and advice both strategically and operationally. These are broad and critical roles within the organisation, within which you will provide strategic counsel, challenge and insight to stakeholders and with a remit including transformation and organisational design, strategic talent management and being involved in projects working closely with our HR Change Hub and HR CoE's. Strategic Advisor : Developing an intimate understanding of the key strategic business goals, challenges and opportunities and the different commercial and people levers that influence them. You will be naturally curious, able to think holistically to connect different moving parts and be comfortable providing advice and constructive challenge to Senior leaders. You will also play a key role in leading the Talent and Leadership agenda across the business, in service of the wider Future Skills and Talent strategies. Influential Storyteller : You will work across HR and the business to influence and input into key decisions through clear communication and relationship building. You'll proactively share business knowledge and insight with HR colleagues, and actively support in shaping and embedding BAU HR activity across business areas. Data-Driven Problem Solver : You will solve problems through the interpretation and manipulation of data and be able to build compelling and credible narratives using various data points. Organisation Design: You will deliver future-focussed organisation designs which enable diversity, future skills, and capability to be built and talent developed, always with the customer in mind. Independent Voice: You will navigate between the needs of ExCo and the overall needs of HR and the business, maintaining an independent perspective to ensure all decisions are aligned to key strategic priorities and business need. You will act as the gatekeeper of all change activity, leading initial discussions with business stakeholders to shape change proposals and associated activity. You will provoke thought, challenge and influence stakeholders to ensure all viable options have been considered. Trusted Coach: People Partners have a unique position at the intersection of strategy, organisation, and talent; a key element of the role is giving advice and coaching to critical stakeholders. Working with ExCo, you will identify the development needs of senior leaders in business areas and will work with the Head of Talent and Leadership to agree individual and team solutions and build development plans. What we're looking for Previous HR Business Partnering experience with experience of organisational design and strategic talent management. Experience of partnering and advising at ExCo/Senior Leadership-level on strategic people activity. Excellent stakeholder management, influencing and negotiation skills. Collaborative and curious, with the ability to operate strategically and translate concepts and ideas into delivery and execution. Comfortable with a range of data, and able to translate different data points into compelling, relevant and meaningful narratives to influence and have impact. Deep commercial acumen with a strong organisational awareness and interest in understanding how the organisation operates and trades. Ways of Working Our hybrid model offers a 'best of both worlds' approach. The perfect blend between connection and flexibility combining the best parts of home and office working. Most of our People Partners spend c. 2 days a week in our central London office, near Monument (Bank Station). For more information about our flexible working approach click here . Benefits We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role: Generous 9% employer pension. Regardless of whether you contribute into your pension or not, DLG pay 9% into your pension (but you can take this as cash if you want!) Eligibility for annual performance bonus of up to 20% Generous holidays - 30 days annual leave (excluding the bank holidays). Plus, the option of buying or selling upto 5 days each year! 50% off home, motor and pet insurance Free travel insurance and Green Flag breakdown cover Electric Vehicle car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way Buy-as-you-earn share scheme Employee discounts and cashback Life at DLG Direct Line Group is an equal opportunity employer. We value diversity and we're committed to making DLG a truly inclusive place to work.We recognise and embrace that people work in different ways and we'll always adapt as much as possible so you have the best and most comfortable working environment that we can offer. We know you're more than a CV, and the things that make you, you, can bring real potential to DLG.If you need us to make any adjustments to our recruitment process, please speak to our recruitment team who will be happy to support you! Collectively we help every business within our group aim higher. Standing shoulder-to-shoulder to stand out in the market, we want to be an insurance company of the future. And with so many areas to choose from, your ambitions are welcome here. See your opportunity to start a career that's varied, distinct and exciting. Visit
The role: Parts Advisor Location: Durham Salary: 25-27k dependent on experience The role Responsible for the incoming and outgoing parts telephone enquiries and sales in the parts department and also serving customers on the trade counter. Adhering to all company policies and procedures to deliver the required sales, margin & contribution levels and helping the branch to achieve pre agreed KPI targets and objectives. Key Responsibilities - Professionally answer incoming calls with a view to promoting and securing part sales. - Liaise with suppliers to purchase parts and supplies to achieve the best prices possible and maintain current stock levels. - Work closely with the Branch Manager to achieve sales, margin & contribution targets on a monthly basis. - Work as part of a team to meet and exceed all existing head office and local customer service level agreements (SLA's) and agreed KPI's ensuring targets are achieved. - Carry out stock cleanses, action internal transfers quickly and efficiently to meet pre-set stock targets. - Liaising with local and national customers and ensuring that good customer service is always offered to increase future business. - Assist in identifying and building a customer base to increase sales fully utilising the truck and trailer proposition on offer within the business. - Confident and reliable to handle cash and payment systems in accordance with company procedures and policies, always with staff and customer safety as the uppermost priority. - Work with the parts team to Promote sales and delivery targets, including over counter sales. - Assess local market conditions and identify current and prospective sales opportunities The person - Proven knowledge of commercial truck and trailer parts. - Ability to communicate at all levels (both oral and written) - Good telephone manner. - Computer literate (Microsoft Office). - Good customer service skills. - Working knowledge of health and safety. This is a full time permanent role. Hours: Monday to Friday 8.00am/8.30am - 17.00pm/17.30pm and 1 in 2 Saturday mornings working 8-12.
May 17, 2024
Full time
The role: Parts Advisor Location: Durham Salary: 25-27k dependent on experience The role Responsible for the incoming and outgoing parts telephone enquiries and sales in the parts department and also serving customers on the trade counter. Adhering to all company policies and procedures to deliver the required sales, margin & contribution levels and helping the branch to achieve pre agreed KPI targets and objectives. Key Responsibilities - Professionally answer incoming calls with a view to promoting and securing part sales. - Liaise with suppliers to purchase parts and supplies to achieve the best prices possible and maintain current stock levels. - Work closely with the Branch Manager to achieve sales, margin & contribution targets on a monthly basis. - Work as part of a team to meet and exceed all existing head office and local customer service level agreements (SLA's) and agreed KPI's ensuring targets are achieved. - Carry out stock cleanses, action internal transfers quickly and efficiently to meet pre-set stock targets. - Liaising with local and national customers and ensuring that good customer service is always offered to increase future business. - Assist in identifying and building a customer base to increase sales fully utilising the truck and trailer proposition on offer within the business. - Confident and reliable to handle cash and payment systems in accordance with company procedures and policies, always with staff and customer safety as the uppermost priority. - Work with the parts team to Promote sales and delivery targets, including over counter sales. - Assess local market conditions and identify current and prospective sales opportunities The person - Proven knowledge of commercial truck and trailer parts. - Ability to communicate at all levels (both oral and written) - Good telephone manner. - Computer literate (Microsoft Office). - Good customer service skills. - Working knowledge of health and safety. This is a full time permanent role. Hours: Monday to Friday 8.00am/8.30am - 17.00pm/17.30pm and 1 in 2 Saturday mornings working 8-12.
Alliance Automotive Group UK
Antrim, County Antrim
Alliance Automotive Group are a leading distributor of light and commercial vehicle parts to the independent aftermarket in UK, Ireland, France, Germany, Poland, Netherlands, Spain and Portugal. We service independent repairers, body shops, auto centres, fast fit companies and end consumers with parts and equipment through a network of national and regional logistics platforms as well as networks of local distributors comprising our own subsidiaries and independent affiliates. Alliance Automotive Group are proud to be the home of the NAPA Racing UK British Touring car team. We are currently looking for a Branch Manager to join our team. As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers. In doing so you will have full autonomy within your branch and support from the local management team. The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression. Responsibilities will include but not limited to: Achieving branch sales, margin, and targets. Ensuring first-class service to all our customers. Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets. Manage and control branch and running costs. Manage stock control, including stock taking and adjustments. Manage cash handling and control of specific customer accounts. Support the organisation's senior management in implementing and maintaining policies and procedures. Communication to your team, key aims and objectives. Responsibility for the daily running of all aspects of the branch. Responsibility for maintaining health and safety within your depot. To be successful in this role: Ability to manage and motivate a team to achieve objectives. Ability to communicate at all levels. Experience in building and maintaining customer relationships. Experience with using online and windows based cataloguing systems. Ability to lead from the front and create a team environment. Ability to work in a fast-paced environment. Sales focused with a can-do attitude. Ability to multitask and distinguish between "urgent and important" tasks. Knowledge of the local areas and customer base would be a desired. (but not essential). In return we will offer you: An opportunity to join a global brand and market leader. Competitive salary and excellent bonus potential Company Pension Structured career paths and bespoke training A great team environment & friendly approachable management Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits
May 17, 2024
Full time
Alliance Automotive Group are a leading distributor of light and commercial vehicle parts to the independent aftermarket in UK, Ireland, France, Germany, Poland, Netherlands, Spain and Portugal. We service independent repairers, body shops, auto centres, fast fit companies and end consumers with parts and equipment through a network of national and regional logistics platforms as well as networks of local distributors comprising our own subsidiaries and independent affiliates. Alliance Automotive Group are proud to be the home of the NAPA Racing UK British Touring car team. We are currently looking for a Branch Manager to join our team. As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers. In doing so you will have full autonomy within your branch and support from the local management team. The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression. Responsibilities will include but not limited to: Achieving branch sales, margin, and targets. Ensuring first-class service to all our customers. Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets. Manage and control branch and running costs. Manage stock control, including stock taking and adjustments. Manage cash handling and control of specific customer accounts. Support the organisation's senior management in implementing and maintaining policies and procedures. Communication to your team, key aims and objectives. Responsibility for the daily running of all aspects of the branch. Responsibility for maintaining health and safety within your depot. To be successful in this role: Ability to manage and motivate a team to achieve objectives. Ability to communicate at all levels. Experience in building and maintaining customer relationships. Experience with using online and windows based cataloguing systems. Ability to lead from the front and create a team environment. Ability to work in a fast-paced environment. Sales focused with a can-do attitude. Ability to multitask and distinguish between "urgent and important" tasks. Knowledge of the local areas and customer base would be a desired. (but not essential). In return we will offer you: An opportunity to join a global brand and market leader. Competitive salary and excellent bonus potential Company Pension Structured career paths and bespoke training A great team environment & friendly approachable management Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits
We are an international manufacturing and engineering company supplying equipment to customers worldwide which are manufactured at our Farnborough site. Due to our continued success, we are seeking a Sales Support Executive to join our UK Head Office based in Farnborough. You will be working with our Export customer base Worldwide to manage their requests for spare parts and the associated administration and customer support tasks. We can offer a generous starting salary, working Monday to Friday with hybrid working available once trained, we offer free parking, 25 days holiday plus bank holidays and an excellent benefits package including contributory pension. We are a long established and secure company who can offer career development and progression. The role would suit candidates with previous experience of dealing with customers over the phone, by email whereby you are providing product information and advice, along with raising quotes and processing orders, following through to delivery. Any experience in an engineering or manufacturing company would be an advantage but is not essential as we can train on our product range. You will be providing the highest levels of customer service by phone or email and have the ability to learn our technical product and accurately complete all of the administration surrounding our customer orders. We will also consider Graduates with a relevant engineering and some work experience who are looking for an opportunity to secure a role within an international engineering organisation who can offer career development. We can offer a generous starting salary Monday to Friday working hours, some hybrid working, free parking, 25 days holiday and pension plus other benefits. The role provides a key aftermarket contact point who is recognised by customers as a technically capable trusted advisor. Key to your success in this role will be the ability to provide the best support to customers whilst at the same time maximising our aftermarket sales and efficiency. Your responsibility will be for export spare part sales, within international markets and all administration for aftermarket sales. You will be required to correctly identify, quote and process spare part orders. The successful candidate will also be responsible for the below: • Working with our Export customer to manage requests for spare parts. • Liaising with customers Worldwide eg Australia, US and Asia. • Liaising with customer via phone and email regarding their spare part requests and sales orders. • Provide customer quotations. • Upon authorisation, order processing and raising order acknowledgements for spare parts orders. • Following customer requests through from initial enquiry for parts through to delivery, chasing parts orders with our suppliers and manufacturing teams. • Ensure all customer requests are handled professionally and in a timely manner. • Responsible for all administration surrounding aftermarket sales orders in a timely and accurate manner utilising our systems fully. • Providing cover for colleagues in Scheduling and Invoicing. To be successful in this role you must be capable of digesting complex technical information, have excellent attention to detail and administrative skills, the ability to work as part of a team and have an excellent attitude and ability for customer care. Any experience or knowledge of an engineering, manufacturing, technical or spare parts related environment would be useful but is not essential. In return we can offer Monday to Friday working hours, generous starting salary plus an excellent benefits package and hybrid working along with full training on our product range. Please submit your CV asap for immediate consideration.
May 17, 2024
Full time
We are an international manufacturing and engineering company supplying equipment to customers worldwide which are manufactured at our Farnborough site. Due to our continued success, we are seeking a Sales Support Executive to join our UK Head Office based in Farnborough. You will be working with our Export customer base Worldwide to manage their requests for spare parts and the associated administration and customer support tasks. We can offer a generous starting salary, working Monday to Friday with hybrid working available once trained, we offer free parking, 25 days holiday plus bank holidays and an excellent benefits package including contributory pension. We are a long established and secure company who can offer career development and progression. The role would suit candidates with previous experience of dealing with customers over the phone, by email whereby you are providing product information and advice, along with raising quotes and processing orders, following through to delivery. Any experience in an engineering or manufacturing company would be an advantage but is not essential as we can train on our product range. You will be providing the highest levels of customer service by phone or email and have the ability to learn our technical product and accurately complete all of the administration surrounding our customer orders. We will also consider Graduates with a relevant engineering and some work experience who are looking for an opportunity to secure a role within an international engineering organisation who can offer career development. We can offer a generous starting salary Monday to Friday working hours, some hybrid working, free parking, 25 days holiday and pension plus other benefits. The role provides a key aftermarket contact point who is recognised by customers as a technically capable trusted advisor. Key to your success in this role will be the ability to provide the best support to customers whilst at the same time maximising our aftermarket sales and efficiency. Your responsibility will be for export spare part sales, within international markets and all administration for aftermarket sales. You will be required to correctly identify, quote and process spare part orders. The successful candidate will also be responsible for the below: • Working with our Export customer to manage requests for spare parts. • Liaising with customers Worldwide eg Australia, US and Asia. • Liaising with customer via phone and email regarding their spare part requests and sales orders. • Provide customer quotations. • Upon authorisation, order processing and raising order acknowledgements for spare parts orders. • Following customer requests through from initial enquiry for parts through to delivery, chasing parts orders with our suppliers and manufacturing teams. • Ensure all customer requests are handled professionally and in a timely manner. • Responsible for all administration surrounding aftermarket sales orders in a timely and accurate manner utilising our systems fully. • Providing cover for colleagues in Scheduling and Invoicing. To be successful in this role you must be capable of digesting complex technical information, have excellent attention to detail and administrative skills, the ability to work as part of a team and have an excellent attitude and ability for customer care. Any experience or knowledge of an engineering, manufacturing, technical or spare parts related environment would be useful but is not essential. In return we can offer Monday to Friday working hours, generous starting salary plus an excellent benefits package and hybrid working along with full training on our product range. Please submit your CV asap for immediate consideration.