Job Title: Administrator Health & Safety Job Type: Contract, 37.5 hrs/wk Duration: 3 Months Work Type: Onsite Industry: FMCG Job Location: Ashford, Kent Rate: £14.23/hr Profile Administrator Health & Safety Our client is a leading figurehead in the UK food sector, with an unparalleled pedigree dating back to the early 18th century. They are currently seeking a Food Specifications Technologist to join their team. Duties Administrator Health & Safety • Providing effective administration support the Health and Safety Team. • Maintaining filing systems. • Administrate all system changes to H&S and compliance systems. • Managing and distributing incoming and outgoing mail into the team. • General contract duties to include announcements, reports, spreadsheets, memos and emailing. • Monitoring First Aid and Fire Marshal ratios. Supporting newly trained colleagues in their role. • Basic training and training course design. • Production of dashboards and infographics into HSE performance, updating of specific visuals. • Participation in engagement events to improve behavioural safety culture. • Supporting induction training (manual handling and health and safety processes. • Ad hoc admin duties as appropriate. Experience/Qualifications Administrator Health & Safety • Experienced Administrator • IT Literate Candidates who are currently an Administrator, Health & Safety Officer, H&S Officer, H&S Admin, Health & Safety Coordinator, EHS Officer and Office Clerk could be suitable for this role. To make an application for this role please submit your CV to (url removed) or for more information call (phone number removed). For details of other opportunities available within your chose field please visit our website (url removed) Omega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
May 17, 2024
Contractor
Job Title: Administrator Health & Safety Job Type: Contract, 37.5 hrs/wk Duration: 3 Months Work Type: Onsite Industry: FMCG Job Location: Ashford, Kent Rate: £14.23/hr Profile Administrator Health & Safety Our client is a leading figurehead in the UK food sector, with an unparalleled pedigree dating back to the early 18th century. They are currently seeking a Food Specifications Technologist to join their team. Duties Administrator Health & Safety • Providing effective administration support the Health and Safety Team. • Maintaining filing systems. • Administrate all system changes to H&S and compliance systems. • Managing and distributing incoming and outgoing mail into the team. • General contract duties to include announcements, reports, spreadsheets, memos and emailing. • Monitoring First Aid and Fire Marshal ratios. Supporting newly trained colleagues in their role. • Basic training and training course design. • Production of dashboards and infographics into HSE performance, updating of specific visuals. • Participation in engagement events to improve behavioural safety culture. • Supporting induction training (manual handling and health and safety processes. • Ad hoc admin duties as appropriate. Experience/Qualifications Administrator Health & Safety • Experienced Administrator • IT Literate Candidates who are currently an Administrator, Health & Safety Officer, H&S Officer, H&S Admin, Health & Safety Coordinator, EHS Officer and Office Clerk could be suitable for this role. To make an application for this role please submit your CV to (url removed) or for more information call (phone number removed). For details of other opportunities available within your chose field please visit our website (url removed) Omega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Senior Procurement Officer Mansfield Salary - 46000 - 51250 Hybrid working Cherry Professional are currently recruiting for a Procurement Officer. Working with service delivery teams, you will identify the requirements, be involved in the research stage and planning stage, go out to tender and lead during the evaluation, moderation, and contract award stage. Responsibilities: To effectively lead on the strategic "transforming strategy" for Procurement delivering increased benefits by working with the business, suppliers and other stakeholders to bring about improved value creation through influencing strategy. Support the business to integrate best commercial practice into their processes and ways of working to support continuous improvement. Act as a deputy to the Head of Procurement and assist in development the procurement strategy and formulating new policies and procedures aligned to business needs. Ensure all policies are reviewed and up to date. Deliver training to the business on policies and procedures to embed good practice, develop knowledge and manage risks in alignment with organisational appetite. Act as Procurement Expert located within the business Lead multi-discipline teams to deliver effective contracts and to design new commercial arrangements taking into consideration business requirements and risks. Responsible for managing the negotiation, planning and placing of contracts. Implement Category Management principles where appropriate. Research and understand markets in which the business operates. Engage appropriate internal and external stakeholders to gain information and insight to support the development of strategic procurement. Develop Supplier Relationship Management strategy to facilitate improved performance and increased market knowledge. To develop a structure and programme for supplier engagement. Benchmark performance. Ideal Candidate: Educated to Degree level and / or with demonstrable experience of procuring significant projects Commercial or contract qualification/training/knowledge (eg NEC4) Experience of managing and prioritising multiple procurement projects Knowledge of Procurement best practice Experience of Supplier Relationship Management Good negotiation skills Good knowledge of UK and EU legislation Cherry Professional are recruiting on behalf of their client Roles you may have applied for: Senior Procurement Officer, Deputy Procurement Manager, Senior Procurement Specialist or Senior Procurement Business Partner. Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role. Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
May 17, 2024
Full time
Senior Procurement Officer Mansfield Salary - 46000 - 51250 Hybrid working Cherry Professional are currently recruiting for a Procurement Officer. Working with service delivery teams, you will identify the requirements, be involved in the research stage and planning stage, go out to tender and lead during the evaluation, moderation, and contract award stage. Responsibilities: To effectively lead on the strategic "transforming strategy" for Procurement delivering increased benefits by working with the business, suppliers and other stakeholders to bring about improved value creation through influencing strategy. Support the business to integrate best commercial practice into their processes and ways of working to support continuous improvement. Act as a deputy to the Head of Procurement and assist in development the procurement strategy and formulating new policies and procedures aligned to business needs. Ensure all policies are reviewed and up to date. Deliver training to the business on policies and procedures to embed good practice, develop knowledge and manage risks in alignment with organisational appetite. Act as Procurement Expert located within the business Lead multi-discipline teams to deliver effective contracts and to design new commercial arrangements taking into consideration business requirements and risks. Responsible for managing the negotiation, planning and placing of contracts. Implement Category Management principles where appropriate. Research and understand markets in which the business operates. Engage appropriate internal and external stakeholders to gain information and insight to support the development of strategic procurement. Develop Supplier Relationship Management strategy to facilitate improved performance and increased market knowledge. To develop a structure and programme for supplier engagement. Benchmark performance. Ideal Candidate: Educated to Degree level and / or with demonstrable experience of procuring significant projects Commercial or contract qualification/training/knowledge (eg NEC4) Experience of managing and prioritising multiple procurement projects Knowledge of Procurement best practice Experience of Supplier Relationship Management Good negotiation skills Good knowledge of UK and EU legislation Cherry Professional are recruiting on behalf of their client Roles you may have applied for: Senior Procurement Officer, Deputy Procurement Manager, Senior Procurement Specialist or Senior Procurement Business Partner. Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role. Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
About the Role: As a Learner Engagement Officer, you play a crucial role in actively promoting and increasing learner referrals and enrolments for our Adult Education programs. You will establish strong partnerships with external stakeholders, ensuring compliance, and providing essential management information on referral generation, encompassing both warm leads and cold outreach. Your responsibilities include : Building and maintaining relationships with stakeholders Promoting programs through sessions, and engaging with potential learners, employers, and community groups You will manage learner referral details Collaborate with tutors, and represent Momentum Training at education, careers, and employability events to actively promote our courses within Adult Education. Admin duites As an integral part of our team, you will drive learner referrals, contributing significantly to the success of Adult Education courses in your designated area. About You: You should have a proven track record of : Successfully engaging with learners and stakeholders Consistently meeting and exceeding targets Prior experience in delivering exceptional customer service is essential Demonstrating a strong awareness, understanding, and commitment to protecting and safeguarding young people and vulnerable adults is crucial Knowledge of safe and healthy working practices, along with a firm dedication to equality, is required Due to the nature of our work, your commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults is essential. As an employer committed to Equality, Diversity, and Inclusion, we welcome applications from all sections of the community. We are dedicated to exploring opportunities for flexible working, prioritizing the work-life balance and well-being of our workforce. Please note that any job offer is subject to pre-employment checks, including a DBS check, online searches, and references from former employers, following guidance from the Department for Education. Working hours : 8:30am - 5pm , Friday 8:30am - 4pm If you are interested in this role, please press the apply now button
May 17, 2024
Full time
About the Role: As a Learner Engagement Officer, you play a crucial role in actively promoting and increasing learner referrals and enrolments for our Adult Education programs. You will establish strong partnerships with external stakeholders, ensuring compliance, and providing essential management information on referral generation, encompassing both warm leads and cold outreach. Your responsibilities include : Building and maintaining relationships with stakeholders Promoting programs through sessions, and engaging with potential learners, employers, and community groups You will manage learner referral details Collaborate with tutors, and represent Momentum Training at education, careers, and employability events to actively promote our courses within Adult Education. Admin duites As an integral part of our team, you will drive learner referrals, contributing significantly to the success of Adult Education courses in your designated area. About You: You should have a proven track record of : Successfully engaging with learners and stakeholders Consistently meeting and exceeding targets Prior experience in delivering exceptional customer service is essential Demonstrating a strong awareness, understanding, and commitment to protecting and safeguarding young people and vulnerable adults is crucial Knowledge of safe and healthy working practices, along with a firm dedication to equality, is required Due to the nature of our work, your commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults is essential. As an employer committed to Equality, Diversity, and Inclusion, we welcome applications from all sections of the community. We are dedicated to exploring opportunities for flexible working, prioritizing the work-life balance and well-being of our workforce. Please note that any job offer is subject to pre-employment checks, including a DBS check, online searches, and references from former employers, following guidance from the Department for Education. Working hours : 8:30am - 5pm , Friday 8:30am - 4pm If you are interested in this role, please press the apply now button
Senior Product Manager, Subscriptions Growth London We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ London or Remote UK £95,000 to £110,000 + Benefits About us: Monzo is the seventh biggest bank in the UK with a mission to Make Money Work for Everyone. In the last few years we've built a banking app with very high daily engagement and an NPS that's well above the norm. Around 20% of UK adults have a Monzo account already, but we have a global ambition and the opportunity to impact hundreds of millions - perhaps even billions - of lives. Product is at the heart of this ambition. As a PM you'll lead a multi-disciplinary team to set big, ambitious goals for an entire product area, and have the freedom to decide how to meet them. You'll operate with autonomy and have a massive impact on our customers' lives and Monzo's success. About our Subscriptions Team: We're looking to hire a Senior Product Manager to join our Subscriptions team. A subscription is a paid upgrade of a customer's Monzo account that unlocks extra benefits and functionality that help them make financial progress. We currently have two subscription plans: Monzo Plus, which is a freemium software product that helps customers manage their money better; and Monzo Premium, which is a packaged bank account that gives people peace of mind with phone and travel insurance in one place. We've grown the number of subscribers substantially over the last three years since launch, and we're about to introduce some big changes that will help us grow even faster. We're now looking to hire someone to accelerate our subscriptions through our ambitious next phase of growth. As the product lead for subscriptions growth, you'll be responsible for the full subscriber lifecycle: awareness, discovery, conversion, onboarding, engagement and retention. This team is a part of the Core Banking team, and directly contributes to Monzo's revenue goals. Your role is to design and execute on strategies to increase subscriptions growth, engagement and retention. That means you'll: Collaborate with engineering, design, data, user research and marketing to identify new growth opportunities, launch experiments and iterate. Create delightful experiences that solve user needs and pain points. Communicate effectively. You get people inspired by the product vision and you share the right context with the right people at the right time. Lead the planning process and associated roadmap prioritisation ensuring alignment within the team and with wider business goals and objectives. Work with cross-functional partners (engineering, design, data, user research and marketing) to ensure projects are delivered on time and as planned. Set clear goals and track progress against targets. You should apply if: You have a track record of leading product growth (even better, subscriptions growth). You've shipped world-class products at a fast growing company. You're data-driven, and enthusiastic about metrics. You have a proven track record of making an impact through experimentation and optimization. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done. You're able to motivate, energise and inspire people towards a common goal You're passionate about building value for customers and not just achieving business results. You're intellectually honest about your work's performance, continually striving for improvement. You can systematically break down and solve complex problems. You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so. You're passionate about learning every day and sharing your knowledge and experience. You're excited by what we're doing at Monzo, especially subscriptions. The interview process: Our interview process typically involves 4 main stages: Initial call with hiring manager Experience Loop consisting of x3 interviews. This includes a Case Study, Project Walkthrough and a Values interview Final chat with our Chief Product Officer Our average process takes around 3-5 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. Accepted file types: pdf, doc, docx, txt, rtf Accepted file types: pdf, doc, docx, txt, rtf Tell us about a product you've grown substantially. What was it, and what did you do? Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodiverse? Select
May 16, 2024
Full time
Senior Product Manager, Subscriptions Growth London We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ London or Remote UK £95,000 to £110,000 + Benefits About us: Monzo is the seventh biggest bank in the UK with a mission to Make Money Work for Everyone. In the last few years we've built a banking app with very high daily engagement and an NPS that's well above the norm. Around 20% of UK adults have a Monzo account already, but we have a global ambition and the opportunity to impact hundreds of millions - perhaps even billions - of lives. Product is at the heart of this ambition. As a PM you'll lead a multi-disciplinary team to set big, ambitious goals for an entire product area, and have the freedom to decide how to meet them. You'll operate with autonomy and have a massive impact on our customers' lives and Monzo's success. About our Subscriptions Team: We're looking to hire a Senior Product Manager to join our Subscriptions team. A subscription is a paid upgrade of a customer's Monzo account that unlocks extra benefits and functionality that help them make financial progress. We currently have two subscription plans: Monzo Plus, which is a freemium software product that helps customers manage their money better; and Monzo Premium, which is a packaged bank account that gives people peace of mind with phone and travel insurance in one place. We've grown the number of subscribers substantially over the last three years since launch, and we're about to introduce some big changes that will help us grow even faster. We're now looking to hire someone to accelerate our subscriptions through our ambitious next phase of growth. As the product lead for subscriptions growth, you'll be responsible for the full subscriber lifecycle: awareness, discovery, conversion, onboarding, engagement and retention. This team is a part of the Core Banking team, and directly contributes to Monzo's revenue goals. Your role is to design and execute on strategies to increase subscriptions growth, engagement and retention. That means you'll: Collaborate with engineering, design, data, user research and marketing to identify new growth opportunities, launch experiments and iterate. Create delightful experiences that solve user needs and pain points. Communicate effectively. You get people inspired by the product vision and you share the right context with the right people at the right time. Lead the planning process and associated roadmap prioritisation ensuring alignment within the team and with wider business goals and objectives. Work with cross-functional partners (engineering, design, data, user research and marketing) to ensure projects are delivered on time and as planned. Set clear goals and track progress against targets. You should apply if: You have a track record of leading product growth (even better, subscriptions growth). You've shipped world-class products at a fast growing company. You're data-driven, and enthusiastic about metrics. You have a proven track record of making an impact through experimentation and optimization. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done. You're able to motivate, energise and inspire people towards a common goal You're passionate about building value for customers and not just achieving business results. You're intellectually honest about your work's performance, continually striving for improvement. You can systematically break down and solve complex problems. You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so. You're passionate about learning every day and sharing your knowledge and experience. You're excited by what we're doing at Monzo, especially subscriptions. The interview process: Our interview process typically involves 4 main stages: Initial call with hiring manager Experience Loop consisting of x3 interviews. This includes a Case Study, Project Walkthrough and a Values interview Final chat with our Chief Product Officer Our average process takes around 3-5 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. Accepted file types: pdf, doc, docx, txt, rtf Accepted file types: pdf, doc, docx, txt, rtf Tell us about a product you've grown substantially. What was it, and what did you do? Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodiverse? Select
George Eliot Hospital NHS Trust (GEH) and South Warwickshire University NHS Foundation Trust (SWFT) form part of the Foundation Group of NHS Trusts and provide health services across Warwickshire. While separate organisations, the Trusts are united through shared values, a focus on continuous improvement and a desire to have an engaged and empowered workforce in Warwickshire. This post may close early due to high numbers of applications, so you are advised to apply promptly. All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas. Main duties of the job The trusts now have a unique opportunity for an outstanding leader to act as joint Chief People Officer for both organisations. The role will be pivotal in shaping a strategic approach to our workforce development and our ambition to be a very flexible employer. The post-holder must understand the requirements of the future workforce, the National People Promise and People Strategy and lead changes to the Trusts in support of this. The post holder will continue to build on the values led and patient-centred culture in both Trusts that recognises and rewards the skills of individuals, supports continuous improvement and inspires new ways of working. They will share a passion for emboldening our workforce through devolved decision making. We are looking for an individual with exceptional partnership working skills, both for working between SWFT and GEH and with wider system partners including health, care and educational bodies with an openness to learning from others. Responsibilities will include setting the vision for workforce in the organisations aligned to organisational strategy, delivering high quality People services and supporting the modernisation through the use of digital tools. The role is also fundamental in leading work to ensure our culture and values are embedded, and that inclusivity is at the heart of everything that we do. As a member of the Executive Team of both Trusts, the Chief People Office will be the expert counsel on employment matters. About us This role will be pivotal in shaping a strategic approach to our workforce development and our ambition to be a very flexible employer. The post-holder must understand the requirements of the future workforce, the National People Promise and People Strategy and lead changes to the Trusts in support of this. The post holder will continue to build on the values led and patient-centred culture in both Trusts that recognises and rewards the skills of individuals, supports continuous improvement and inspires new ways of working. They will share a passion for emboldening our workforce through devolved decision making. As a Board level executive, the CPO is responsible for the design, development and implementation of People related strategies and services that create a culture that attracts, nurtures, develops and retains a compassionate, skilled, and flexible workforce to deliver a safe and high-quality patient experience. Our values define what is important to us and set out how we aspire to work with each other in a caring, supportive and compassionate way to deliver our services to our patients, service users and the communities. Each Trust has its own set of values and behaviours, that have been developed by our colleagues for our colleagues and shape. Job responsibilities The Chief People Officer plays a crucial role in shaping both organisation's culture, improving employee engagement, managing talent, ensuring compliance, and aligning People strategies with the NHS's mission of providing high-quality healthcare services. The Chief People Officer will lead, inspire and develop People Directorate colleagues to build and maintain a highly effective team who deliver high quality support services, across: Recruitment, Selection, Induction, Freedom to Speak Up, Employment Policy, Workforce Planning, Education, Training, Professional Development, Occupational Health, Health and Wellbeing, Training and Organisational Development, Employee Relations, Pay and Reward, Change Management, Equality, Diversity and Inclusion. Detailed information on the responsibilities and functions of the role are detailed within the attached Job Description. Person Specification Qualification and Professional Training Educated to Master's degree level in associated subject area, or equivalent post graduate qualification, or equivalent senior level experience Member of the CIPD at Chartered Member or Chartered Fellow level Evidence of continuous professional development Experience and Knowledge Experience of leadership at a Board, or Sub-Board, level leading the people agenda within a large, complex organisation, likely to be within the NHS or other relevant healthcare environment Evidence of successful development, implementation and delivery of Workforce, Organisational Development, and Education Strategies Experience of leading and developing an Equality Diversity and Inclusion function, strategy development and delivery Experience as a leader of organisational and structural change, and evidence of delivering creative people solutions to the clinical service agendas Demonstrable success in leading high-profile projects including the large-scale management of organisational development and or service change. Expert understanding of principles of inclusion and diversity. Detailed knowledge of regulatory frameworks and legislative requirements e.g. CQC, Public Sector Equality Duties, GMC, NMC etc Able to demonstrate proof of impact and delivery against workforce and education performance metrics Detailed knowledge and understanding of the NHS People Plan, NHS People Promise, NHS HR and OD Future programme, Upscaling Guidance and local workforce imperatives. Skills and Abilities A highly engaging leadership approach which is empowering, compassionate, inclusive and focussed on improvement. Proven influencing and negotiation skills, particularly across organisational boundaries and at regional/national levels, including experience of delivering programmes of work across systems, influencing place based, regional or national direction Role model who understands own impact on others and high levels of self-awareness. Strategic thinker with the ability to translate strategic goals onto effective operational plans. A team player who is able to work under own initiative. Good political awareness, influencing, negotiation and conflict management skills. Evidence of effective partnership working with multi agency stakeholders and trade unions. High level of integrity, openness, honesty and reliability. Well-developed inter personal and facilitation skills with ability to gain and sustain credibility with Board of Directors and Governors. Demonstrates ability to understand issues quickly and explain them clearly and succinctly. Supports learning and development of self and others. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
May 15, 2024
Full time
George Eliot Hospital NHS Trust (GEH) and South Warwickshire University NHS Foundation Trust (SWFT) form part of the Foundation Group of NHS Trusts and provide health services across Warwickshire. While separate organisations, the Trusts are united through shared values, a focus on continuous improvement and a desire to have an engaged and empowered workforce in Warwickshire. This post may close early due to high numbers of applications, so you are advised to apply promptly. All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas. Main duties of the job The trusts now have a unique opportunity for an outstanding leader to act as joint Chief People Officer for both organisations. The role will be pivotal in shaping a strategic approach to our workforce development and our ambition to be a very flexible employer. The post-holder must understand the requirements of the future workforce, the National People Promise and People Strategy and lead changes to the Trusts in support of this. The post holder will continue to build on the values led and patient-centred culture in both Trusts that recognises and rewards the skills of individuals, supports continuous improvement and inspires new ways of working. They will share a passion for emboldening our workforce through devolved decision making. We are looking for an individual with exceptional partnership working skills, both for working between SWFT and GEH and with wider system partners including health, care and educational bodies with an openness to learning from others. Responsibilities will include setting the vision for workforce in the organisations aligned to organisational strategy, delivering high quality People services and supporting the modernisation through the use of digital tools. The role is also fundamental in leading work to ensure our culture and values are embedded, and that inclusivity is at the heart of everything that we do. As a member of the Executive Team of both Trusts, the Chief People Office will be the expert counsel on employment matters. About us This role will be pivotal in shaping a strategic approach to our workforce development and our ambition to be a very flexible employer. The post-holder must understand the requirements of the future workforce, the National People Promise and People Strategy and lead changes to the Trusts in support of this. The post holder will continue to build on the values led and patient-centred culture in both Trusts that recognises and rewards the skills of individuals, supports continuous improvement and inspires new ways of working. They will share a passion for emboldening our workforce through devolved decision making. As a Board level executive, the CPO is responsible for the design, development and implementation of People related strategies and services that create a culture that attracts, nurtures, develops and retains a compassionate, skilled, and flexible workforce to deliver a safe and high-quality patient experience. Our values define what is important to us and set out how we aspire to work with each other in a caring, supportive and compassionate way to deliver our services to our patients, service users and the communities. Each Trust has its own set of values and behaviours, that have been developed by our colleagues for our colleagues and shape. Job responsibilities The Chief People Officer plays a crucial role in shaping both organisation's culture, improving employee engagement, managing talent, ensuring compliance, and aligning People strategies with the NHS's mission of providing high-quality healthcare services. The Chief People Officer will lead, inspire and develop People Directorate colleagues to build and maintain a highly effective team who deliver high quality support services, across: Recruitment, Selection, Induction, Freedom to Speak Up, Employment Policy, Workforce Planning, Education, Training, Professional Development, Occupational Health, Health and Wellbeing, Training and Organisational Development, Employee Relations, Pay and Reward, Change Management, Equality, Diversity and Inclusion. Detailed information on the responsibilities and functions of the role are detailed within the attached Job Description. Person Specification Qualification and Professional Training Educated to Master's degree level in associated subject area, or equivalent post graduate qualification, or equivalent senior level experience Member of the CIPD at Chartered Member or Chartered Fellow level Evidence of continuous professional development Experience and Knowledge Experience of leadership at a Board, or Sub-Board, level leading the people agenda within a large, complex organisation, likely to be within the NHS or other relevant healthcare environment Evidence of successful development, implementation and delivery of Workforce, Organisational Development, and Education Strategies Experience of leading and developing an Equality Diversity and Inclusion function, strategy development and delivery Experience as a leader of organisational and structural change, and evidence of delivering creative people solutions to the clinical service agendas Demonstrable success in leading high-profile projects including the large-scale management of organisational development and or service change. Expert understanding of principles of inclusion and diversity. Detailed knowledge of regulatory frameworks and legislative requirements e.g. CQC, Public Sector Equality Duties, GMC, NMC etc Able to demonstrate proof of impact and delivery against workforce and education performance metrics Detailed knowledge and understanding of the NHS People Plan, NHS People Promise, NHS HR and OD Future programme, Upscaling Guidance and local workforce imperatives. Skills and Abilities A highly engaging leadership approach which is empowering, compassionate, inclusive and focussed on improvement. Proven influencing and negotiation skills, particularly across organisational boundaries and at regional/national levels, including experience of delivering programmes of work across systems, influencing place based, regional or national direction Role model who understands own impact on others and high levels of self-awareness. Strategic thinker with the ability to translate strategic goals onto effective operational plans. A team player who is able to work under own initiative. Good political awareness, influencing, negotiation and conflict management skills. Evidence of effective partnership working with multi agency stakeholders and trade unions. High level of integrity, openness, honesty and reliability. Well-developed inter personal and facilitation skills with ability to gain and sustain credibility with Board of Directors and Governors. Demonstrates ability to understand issues quickly and explain them clearly and succinctly. Supports learning and development of self and others. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Fundraising and Engagement Assistant (Challenge Events) WarringtonWe are recruiting a Fundraising and Engagement Assistant apprentice to provide outstanding data management, supporter care and assist the Challenge Events Fundraising Officer and wider fundraising team to support our income generation. What you will do: Support the Fundraising team to uphold a high level of supporter care with a view to retention and increased engagement.Efficiently and accurately process and reconcile all incoming donation information, received daily, weekly and monthly from multiple digital sources, onto our database and acknowledge these within agreed timescales.Analyse all online income including but not exclusively from Just Giving, Enthuse, PayPal Giving Fund and Facebook along with all other income.Ensure that all third party received income is recorded on Raisers Edge and produce accurate reports for internal stakeholders.Be the first point of contact for challenge event supporters and manage and respond to queries.Record and update non-financial supporter information such as communication preferences, research information and other personal information in line with our Data Protection policy.Distribute all parcels in a timely manner, making sure everything is recorded accurately. To be successful in this role you will have: - English and Maths GCSE or equivalent grade C or above- Previous experience providing dedicated administration support.- Experience of handling sensitive information appropriately- Experience of working effectively within a team environment and assisting colleagues- Excellent verbal and written communication skills including the ability to write reports.- Ability to handle calls and enquiries from stakeholders including people who may be vulnerable and /or bereaved sensitively and appropriately.Please select the apply button and visit the careers site for the full job description and person specification for the role.The apprenticeship programme is due to start in September 2024, provided by the Juice Academy - an industry-led apprenticeship provider. They are partnered with Jane Montague Consultancy to deliver the 13-15 month Fundraiser Level 3 programme. Apprentices work on the job within a charity whilst receiving 20% off the job training from current industry experts. The training sessions are a hybrid of face-to-face learning (two optional in-person days) in Manchester, and virtual half-day classrooms via Zoom. Apprentices also receive the on-the-job training in the workplace. The final three months of the course will be the 'assessment period' during which apprentices go through an End Point Assessment and are graded a pass, merit or distinction. Apprentices currently have a 94% distinction rate. The Juice Academy is part of the Apprentify Group, and development coaches support apprentices throughout the programme.The qualification will include:- Level 3 FundraiserSalary: £23,114 per annum (SCP 4) progressing by increments to £23,893 per annum (SCP 6)Hours: 36 hours per week Location: Warrington Contract: 15-month fixed term contract with a view to be permanent after completion of apprenticeshipBenefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.Closing date: 9th June 2024We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
May 15, 2024
Full time
Fundraising and Engagement Assistant (Challenge Events) WarringtonWe are recruiting a Fundraising and Engagement Assistant apprentice to provide outstanding data management, supporter care and assist the Challenge Events Fundraising Officer and wider fundraising team to support our income generation. What you will do: Support the Fundraising team to uphold a high level of supporter care with a view to retention and increased engagement.Efficiently and accurately process and reconcile all incoming donation information, received daily, weekly and monthly from multiple digital sources, onto our database and acknowledge these within agreed timescales.Analyse all online income including but not exclusively from Just Giving, Enthuse, PayPal Giving Fund and Facebook along with all other income.Ensure that all third party received income is recorded on Raisers Edge and produce accurate reports for internal stakeholders.Be the first point of contact for challenge event supporters and manage and respond to queries.Record and update non-financial supporter information such as communication preferences, research information and other personal information in line with our Data Protection policy.Distribute all parcels in a timely manner, making sure everything is recorded accurately. To be successful in this role you will have: - English and Maths GCSE or equivalent grade C or above- Previous experience providing dedicated administration support.- Experience of handling sensitive information appropriately- Experience of working effectively within a team environment and assisting colleagues- Excellent verbal and written communication skills including the ability to write reports.- Ability to handle calls and enquiries from stakeholders including people who may be vulnerable and /or bereaved sensitively and appropriately.Please select the apply button and visit the careers site for the full job description and person specification for the role.The apprenticeship programme is due to start in September 2024, provided by the Juice Academy - an industry-led apprenticeship provider. They are partnered with Jane Montague Consultancy to deliver the 13-15 month Fundraiser Level 3 programme. Apprentices work on the job within a charity whilst receiving 20% off the job training from current industry experts. The training sessions are a hybrid of face-to-face learning (two optional in-person days) in Manchester, and virtual half-day classrooms via Zoom. Apprentices also receive the on-the-job training in the workplace. The final three months of the course will be the 'assessment period' during which apprentices go through an End Point Assessment and are graded a pass, merit or distinction. Apprentices currently have a 94% distinction rate. The Juice Academy is part of the Apprentify Group, and development coaches support apprentices throughout the programme.The qualification will include:- Level 3 FundraiserSalary: £23,114 per annum (SCP 4) progressing by increments to £23,893 per annum (SCP 6)Hours: 36 hours per week Location: Warrington Contract: 15-month fixed term contract with a view to be permanent after completion of apprenticeshipBenefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.Closing date: 9th June 2024We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Training & Development Officer We have a fantastic opportunity for a Training & Development Officer to join us on a fixed term contract at our newly renovated and stylish head office in Harrogate town centre. Responsible for providing training design, delivery, coordination, and support to all departments within Jigsaw. The goal is to enhance employees' skills, performance, engagement, productivity, and quality of work. Responsibilities: Plan, design and deliver a range of training and development programs to internal employees, including induction and onboarding, and ongoing development activities. Work in conjunction with department managers and team leaders to identify training and development needs and implement cost effective training solutions. Assist department managers and team leaders in providing opportunities for ongoing development. To help implement the training of new systems, procedures and products effectively and to action within agreed timeframes. Manage the development of all appropriate training materials, including e-learning solutions, across the business. To ensure that procedural training documents are kept up to date and in line with FCA requirements. Work in conjunction with external training partners to ensure that the training content and framework is suitable, and to monitor employee progression. Work within Regulatory and Data Protection requirements. Create and maintain all training records, including training evaluation, using our internal learning platform and other appropriate systems. Experience: Proficient in use of Microsoft Office; in particular designing training material Can either work independently or collaboratively Plan, multi task and manage time effectively Able to achieve results in a friendly manner but at the same time maintain quality and standards whilst being able to articulate and communicate training to the business. Creative in designing and delivering learning interventions which encourage engagement & collaboration. You will act as a role model and champion for learning and development. Able to communicate to the highest of standards at any level and be a great relationship builder. Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB.We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law. REF-
May 14, 2024
Full time
Training & Development Officer We have a fantastic opportunity for a Training & Development Officer to join us on a fixed term contract at our newly renovated and stylish head office in Harrogate town centre. Responsible for providing training design, delivery, coordination, and support to all departments within Jigsaw. The goal is to enhance employees' skills, performance, engagement, productivity, and quality of work. Responsibilities: Plan, design and deliver a range of training and development programs to internal employees, including induction and onboarding, and ongoing development activities. Work in conjunction with department managers and team leaders to identify training and development needs and implement cost effective training solutions. Assist department managers and team leaders in providing opportunities for ongoing development. To help implement the training of new systems, procedures and products effectively and to action within agreed timeframes. Manage the development of all appropriate training materials, including e-learning solutions, across the business. To ensure that procedural training documents are kept up to date and in line with FCA requirements. Work in conjunction with external training partners to ensure that the training content and framework is suitable, and to monitor employee progression. Work within Regulatory and Data Protection requirements. Create and maintain all training records, including training evaluation, using our internal learning platform and other appropriate systems. Experience: Proficient in use of Microsoft Office; in particular designing training material Can either work independently or collaboratively Plan, multi task and manage time effectively Able to achieve results in a friendly manner but at the same time maintain quality and standards whilst being able to articulate and communicate training to the business. Creative in designing and delivering learning interventions which encourage engagement & collaboration. You will act as a role model and champion for learning and development. Able to communicate to the highest of standards at any level and be a great relationship builder. Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB.We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law. REF-
We are looking to recruit a Deputy Chief People Officer, who is highly experienced and effective in delivering impactful people management at a senior level. The People agenda is front and centre throughout the organisation and we are the only trust in the country to be accredited to the industry standard for both Investors in People and the IIP Health & Wellbeing award. You will support the Chief People Officer at a strategic and operational level to take forward the Trust's People Sub Strategy. As a senior, influential role model, you will play an integral part in the facilitation and delivery of outstanding standards of healthcare services via the provision of an effective, and inclusive Workforce function. A values driven and compassionate leader, you will lead and support members of the Workforce teams to deliver first class and seamless support to management teams. Supporting the delivery of workforce agendas, continuing to improve staff experience and promoting a positive culture, which truly embraces diversity. We are looking for someone who works beyond the traditional boundaries of HR/OD and is excited to engage directly with the communities we seek to serve. The People Directorate leads the Health Inequalities agenda and the trusts medical innovation work. Again, we are working to the industry standard, Investors in Innovation. Main duties of the job Candidates will be responsible for providing a comprehensive People service across the Trust and will deputise for the Chief People Officer as required. You will support the Chief People Officer and senior team in the delivery of People objectives and represent the service at meetings both internally and externally. This will include proactively leading and advising on the full range of People services, providing expert advice and guidance on highly complex issues. You will lead and support members of the Human Resources, Training & Development, Medical Education, E Roster, Equality Diversity & Inclusion and Innovation teams to deliver first class and seamless support to Divisional and Corporate management teams. Interviews will be held on Monday 3rd June 2024. About us The Walton CentreNHS Foundation Trust is the only NHS trust to hold dual accreditation for theInvestors in People we invest in people and we invest in wellbeingstandards and has been awarded Gold status for both. TheWalton Centre is a leader in the treatment and care of neurology andneurosurgery, placing the patient and their family at the heart of everythingwe do. As the only specialist hospital trust in the UK dedicated to providingcomprehensive neurology, neurosurgery, spinal and pain management services weare proud to be rated as an Outstanding Trust by the Care Quality Commission(CQC), and champion change throughout the field of neuroscience. Originallyformed in 1992, the Trust received Foundation Trust status in 2009. Witharound 1,450 staff, The Walton Centre treats more than 127,000 outpatients and18,000 inpatients each year. We have leading specialists and incrediblydedicated staff delivering excellent clinical outcomes for brain, spinal andneurological care nationally and internationally. Teams across our site inFazakerley, Liverpool, offer a world-class service in diagnosing and treatinginjuries and illnesses affecting the brain, spine and peripheral nerves andmuscles, and in supporting people suffering from a wide range of long-termneurological conditions. Job responsibilities Role Summary This prominent role willprovide comprehensive and strategic leadership across the workforce andInnovation team to ensure a comprehensive, efficient and professional serviceto clinicians, managers and staff at all levels in order to support the Trustin achieving its strategic and operational objectives. Working with the directorto engage at all levels of the workforce and the wider system, to deliver theTrusts strategic ambitions. To be the HR lead in arange of corporate strategic projects including staff health and wellbeing. Responsible for allaspects of managing the workforce directorate functions including Human Resources,Equality Diversity & Inclusion, Training and Development, Medical Education,E Roster and Innovation. Trust lead for Equality and Diversity in partnershipwith the Chief People Officer. Support the Innovation Manager to develop, establishand promote a culture of innovation across the Trust. Responsible for thedelivery of the Trusts People Strategy and associated action plan. To ensure the managementof the Occupational Health, Employee Assistance Programme and SLAs. Working with the ChiefPeople Officer to ensure dynamic engagement at system level including boththe public and private sectors. Key Responsibilities To work with the Chief People Officer in themanagement and implementation of the People Strategy that reflects thenational and local strategic framework for the NHS. Delegated responsibility for the management ofdepartmental budget and resources. To lead the teams within workforce to ensure that appropriateprofessional infrastructures are in place to support the delivery of workforceservices and functional requirements within the Trust in line with corporateobjectives. To provide leadership across the teams (deputisingfor the Chief People Officer as appropriate) including fundraising andresearch/development as required. Lead and develop service standards (key performanceindicators) and service level agreements for the provision of the workforce serviceswithin the Trust. Take a lead role in the development of the Trustsstaff engagement programme including responsibility for the annual staffsurvey To ensure the provision of an effective andefficient specialist support, guidance, facilitation and advisory service toensure employment issues are addressed and resolved in a timely manner,reflecting the policies and values of the Trust. To support the development of HR capabilities ofmanagers and staff and to promote good employment practices across the Trust. To be responsible for the development, negotiationand maintenance of the Trusts employment policies and procedures, ensurethat they support the business plan, meet new legislation, statutoryrequirements and reflect current best practice. To participate in formal consultation andnegotiation with Trade Union and Professional Organisation representatives ona full range of employment issues, both individual and collective, to resolveissues and to promote a positive employee relations culture. To ensure appropriate systems are in place tomonitor HR and employee relation activities in accordance with legislationand equality requirements. Ensure the Trust has an equality and diversityframework inclusive of appropriate policies and interventions to supportworkforce development. Ensure that HR management information andperformance data is regularly provided to Trust Board, Executive Team and externallybodies as requested in a timely and appropriate manner. Designated as risk lead for HR department, providingthe organisation with assurance of compliance against standards appertainingto HR management under, CQC etc. Develop Business Continuity Plan for HR providingrobust planning in the event of unforeseen events e.g. flu pandemic, fire,floods etc. Delegated budget holder for HR/Education departmentsand manage SLA contracts To provide advice and guidance to managers at alllevels in the organisation on interpretation of legislation and policy andsetting precedents for the future and to make recommendation in relation to diverseand highly complex employment issues. To manage highly complex and sensitivecommunications in emotive and challenging situations, using influentialnegotiating and motivational skills to achieve desired outcomes. This may include contentious situationssuch as disciplinary cases, employee grievances and significantorganisational change and TUPE transfers. Person Specification Other Track record of continuous professional development. Qualifications Educated to masters level in HR/OD or equivalent Chartered MCIPD Evidence of leadership development, ideally designed for the modern NHS. Chartered FCIPD. Experience Demonstrable NHS experience as a senior HR professionalSuccessful track record of delivering/exceeding performance foals/targets in a complex environment with conflicting priorities and demands Successful track record of developing Workforce/HR &OD strategies that result in organisational performance improvements Experience of leading and successfully delivering complex change Ability to identify, create and develop new partnerships, alliances and/or coalitions to open up wider business opportunities for the Trust Demonstrable track record of engaging with external stakeholder to improve service delivery Delivering HR solutions within a provider environment Extensive experience of successfully managing employee relations in a collaborative manner Demonstrable experience of delivering the Equality and Diversity agenda at an organisational level A strong commitment to health and wellbeing and evidence of local implementation Working with and influencing senior managers and Executive Directors Experience of managing significant financial, people and other resources. Ability to work with senior management, clinical colleagues and other staff to make sound judgments and respond positively to a rapidly changing environment . click apply for full job details
May 14, 2024
Full time
We are looking to recruit a Deputy Chief People Officer, who is highly experienced and effective in delivering impactful people management at a senior level. The People agenda is front and centre throughout the organisation and we are the only trust in the country to be accredited to the industry standard for both Investors in People and the IIP Health & Wellbeing award. You will support the Chief People Officer at a strategic and operational level to take forward the Trust's People Sub Strategy. As a senior, influential role model, you will play an integral part in the facilitation and delivery of outstanding standards of healthcare services via the provision of an effective, and inclusive Workforce function. A values driven and compassionate leader, you will lead and support members of the Workforce teams to deliver first class and seamless support to management teams. Supporting the delivery of workforce agendas, continuing to improve staff experience and promoting a positive culture, which truly embraces diversity. We are looking for someone who works beyond the traditional boundaries of HR/OD and is excited to engage directly with the communities we seek to serve. The People Directorate leads the Health Inequalities agenda and the trusts medical innovation work. Again, we are working to the industry standard, Investors in Innovation. Main duties of the job Candidates will be responsible for providing a comprehensive People service across the Trust and will deputise for the Chief People Officer as required. You will support the Chief People Officer and senior team in the delivery of People objectives and represent the service at meetings both internally and externally. This will include proactively leading and advising on the full range of People services, providing expert advice and guidance on highly complex issues. You will lead and support members of the Human Resources, Training & Development, Medical Education, E Roster, Equality Diversity & Inclusion and Innovation teams to deliver first class and seamless support to Divisional and Corporate management teams. Interviews will be held on Monday 3rd June 2024. About us The Walton CentreNHS Foundation Trust is the only NHS trust to hold dual accreditation for theInvestors in People we invest in people and we invest in wellbeingstandards and has been awarded Gold status for both. TheWalton Centre is a leader in the treatment and care of neurology andneurosurgery, placing the patient and their family at the heart of everythingwe do. As the only specialist hospital trust in the UK dedicated to providingcomprehensive neurology, neurosurgery, spinal and pain management services weare proud to be rated as an Outstanding Trust by the Care Quality Commission(CQC), and champion change throughout the field of neuroscience. Originallyformed in 1992, the Trust received Foundation Trust status in 2009. Witharound 1,450 staff, The Walton Centre treats more than 127,000 outpatients and18,000 inpatients each year. We have leading specialists and incrediblydedicated staff delivering excellent clinical outcomes for brain, spinal andneurological care nationally and internationally. Teams across our site inFazakerley, Liverpool, offer a world-class service in diagnosing and treatinginjuries and illnesses affecting the brain, spine and peripheral nerves andmuscles, and in supporting people suffering from a wide range of long-termneurological conditions. Job responsibilities Role Summary This prominent role willprovide comprehensive and strategic leadership across the workforce andInnovation team to ensure a comprehensive, efficient and professional serviceto clinicians, managers and staff at all levels in order to support the Trustin achieving its strategic and operational objectives. Working with the directorto engage at all levels of the workforce and the wider system, to deliver theTrusts strategic ambitions. To be the HR lead in arange of corporate strategic projects including staff health and wellbeing. Responsible for allaspects of managing the workforce directorate functions including Human Resources,Equality Diversity & Inclusion, Training and Development, Medical Education,E Roster and Innovation. Trust lead for Equality and Diversity in partnershipwith the Chief People Officer. Support the Innovation Manager to develop, establishand promote a culture of innovation across the Trust. Responsible for thedelivery of the Trusts People Strategy and associated action plan. To ensure the managementof the Occupational Health, Employee Assistance Programme and SLAs. Working with the ChiefPeople Officer to ensure dynamic engagement at system level including boththe public and private sectors. Key Responsibilities To work with the Chief People Officer in themanagement and implementation of the People Strategy that reflects thenational and local strategic framework for the NHS. Delegated responsibility for the management ofdepartmental budget and resources. To lead the teams within workforce to ensure that appropriateprofessional infrastructures are in place to support the delivery of workforceservices and functional requirements within the Trust in line with corporateobjectives. To provide leadership across the teams (deputisingfor the Chief People Officer as appropriate) including fundraising andresearch/development as required. Lead and develop service standards (key performanceindicators) and service level agreements for the provision of the workforce serviceswithin the Trust. Take a lead role in the development of the Trustsstaff engagement programme including responsibility for the annual staffsurvey To ensure the provision of an effective andefficient specialist support, guidance, facilitation and advisory service toensure employment issues are addressed and resolved in a timely manner,reflecting the policies and values of the Trust. To support the development of HR capabilities ofmanagers and staff and to promote good employment practices across the Trust. To be responsible for the development, negotiationand maintenance of the Trusts employment policies and procedures, ensurethat they support the business plan, meet new legislation, statutoryrequirements and reflect current best practice. To participate in formal consultation andnegotiation with Trade Union and Professional Organisation representatives ona full range of employment issues, both individual and collective, to resolveissues and to promote a positive employee relations culture. To ensure appropriate systems are in place tomonitor HR and employee relation activities in accordance with legislationand equality requirements. Ensure the Trust has an equality and diversityframework inclusive of appropriate policies and interventions to supportworkforce development. Ensure that HR management information andperformance data is regularly provided to Trust Board, Executive Team and externallybodies as requested in a timely and appropriate manner. Designated as risk lead for HR department, providingthe organisation with assurance of compliance against standards appertainingto HR management under, CQC etc. Develop Business Continuity Plan for HR providingrobust planning in the event of unforeseen events e.g. flu pandemic, fire,floods etc. Delegated budget holder for HR/Education departmentsand manage SLA contracts To provide advice and guidance to managers at alllevels in the organisation on interpretation of legislation and policy andsetting precedents for the future and to make recommendation in relation to diverseand highly complex employment issues. To manage highly complex and sensitivecommunications in emotive and challenging situations, using influentialnegotiating and motivational skills to achieve desired outcomes. This may include contentious situationssuch as disciplinary cases, employee grievances and significantorganisational change and TUPE transfers. Person Specification Other Track record of continuous professional development. Qualifications Educated to masters level in HR/OD or equivalent Chartered MCIPD Evidence of leadership development, ideally designed for the modern NHS. Chartered FCIPD. Experience Demonstrable NHS experience as a senior HR professionalSuccessful track record of delivering/exceeding performance foals/targets in a complex environment with conflicting priorities and demands Successful track record of developing Workforce/HR &OD strategies that result in organisational performance improvements Experience of leading and successfully delivering complex change Ability to identify, create and develop new partnerships, alliances and/or coalitions to open up wider business opportunities for the Trust Demonstrable track record of engaging with external stakeholder to improve service delivery Delivering HR solutions within a provider environment Extensive experience of successfully managing employee relations in a collaborative manner Demonstrable experience of delivering the Equality and Diversity agenda at an organisational level A strong commitment to health and wellbeing and evidence of local implementation Working with and influencing senior managers and Executive Directors Experience of managing significant financial, people and other resources. Ability to work with senior management, clinical colleagues and other staff to make sound judgments and respond positively to a rapidly changing environment . click apply for full job details
George Eliot Hospital NHS Trust
Nuneaton, Warwickshire
Chief People Officer at George Eliot Hospital & South Warwickshire University Foundation NHS Trust Executives / VSM: Executives / VSM Main area Executives Grade Executives / VSM: Executives / VSM Contract Permanent Hours Full time - 37 hours per week Job ref 6148-CORP Site George Eliot Hospital NHS Trust / South Warwickshire University Foundation NHS Trust Town Warwickshire Salary £100,000 - £200,000 per annum Salary period Yearly Closing 28/05/:59 Interview date 10/06/2024 George Eliot Hospital NHS Trust opened in 1948 and provides a range of elective, non-elective, surgical, medical, women's, children's, diagnostic and therapeutic services to a population of more than 350,000 people. The hub of the Trust is located on the outskirts of Nuneaton and its services cover a large footprint, including north Warwickshire, south west Leicestershire, and north Coventry. We also provide primary and community services across Coventry, Warwickshire and Leicestershire. Our vision is "to EXCEL at patient care" . If you think you've got what it takes, help us realise this and join. Don't meet every single requirement? Studies have shown that women and people of colour aren't as likely to apply unless they meet every qualification of non specialist roles. We're dedicated to building a diverse, inclusive workplace, so if you're excited about this role and meet our values, but your experience doesn't align perfectly with everything in the Job Description or Person Specification- apply anyway or email the Recruiting Manager to discuss the role further We are proud to support the Armed Forces community. We are a Veteran Aware and Reservist Friendly organisation and welcome applications from Veterans, Reservists, Cadet Instructors, and family members of serving personnel. Job overview Chief People Officer at George Eliot Hospital NHS Trust & South Warwickshire University NHS Foundation Trust 37 hours per week Permanent Closing Date: 28 May 2024 Stakeholder Engagement: 10 June 2024 George Eliot Hospital NHS Trust (GEH) and South Warwickshire University NHS Foundation Trust (SWFT) form part of the Foundation Group of NHS Trusts and provide health services across Warwickshire. While separate organisations, the Trusts are united through shared values, a focus on continuous improvement and a desire to have an engaged and empowered workforce in Warwickshire. This post may close early due to high numbers of applications, so you are advised to apply promptly. All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas. Main duties of the job The trusts now have a unique opportunity for an outstanding leader to act as joint Chief People Officer for both organisations. The role will be pivotal in shaping a strategic approach to our workforce development and our ambition to be a very flexible employer. The post-holder must understand the requirements of the future workforce, the National People Promise and People Strategy and lead changes to the Trusts in support of this. The post holder will continue to build on the values led and patient-centred culture in both Trusts that recognises and rewards the skills of individuals, supports continuous improvement and inspires new ways of working. They will share a passion for emboldening our workforce through devolved decision making. We are looking for an individual with exceptional partnership working skills, both for working between SWFT and GEH and with wider system partners including health, care and educational bodies with an openness to learning from others. Responsibilities will include setting the vision for workforce in the organisations aligned to organisational strategy, delivering high quality People services and supporting the modernisation through the use of digital tools. The role is also fundamental in leading work to ensure our culture and values are embedded, and that inclusivity is at the heart of everything that we do. As a member of the Executive Team of both Trusts, the Chief People Office will be the expert counsel on employment matters. Working for our organisation This role will be pivotal in shaping a strategic approach to our workforce development and our ambition to be a very flexible employer. The post-holder must understand the requirements of the future workforce, the National People Promise and People Strategy and lead changes to the Trusts in support of this. The post holder will continue to build on the values led and patient-centred culture in both Trusts that recognises and rewards the skills of individuals, supports continuous improvement and inspires new ways of working. They will share a passion for emboldening our workforce through devolved decision making. As a Board level executive, the CPO is responsible for the design, development and implementation of People related strategies and services that create a culture that attracts, nurtures, develops and retains a compassionate, skilled, and flexible workforce to deliver a safe and high-quality patient experience. Our values define what is important to us and set out how we aspire to work with each other in a caring, supportive and compassionate way to deliver our services to our patients, service users and the communities. Each Trust has its own set of values and behaviours, that have been developed by our colleagues for our colleagues and shape. Detailed job description and main responsibilities The Chief People Officer plays a crucial role in shaping both organisation's culture, improving employee engagement, managing talent, ensuring compliance, and aligning People strategies with the NHS's mission of providing high-quality healthcare services. The Chief People Officer will lead, inspire and develop People Directorate colleagues to build and maintain a highly effective team who deliver high quality support services, across: Recruitment, Selection, Induction, Freedom to Speak Up, Employment Policy, Workforce Planning, Education, Training, Professional Development, Occupational Health, Health and Wellbeing, Training and Organisational Development, Employee Relations, Pay and Reward, Change Management, Equality, Diversity and Inclusion. Detailed information on the responsibilities and functions of the role are detailed within the attached Job Description. Person specification Qualification and Professional Training Educated to Master's degree level in associated subject area, or equivalent post graduate qualification, or equivalent senior level experience Member of the CIPD at Chartered Member or Chartered Fellow level Evidence of continuous professional development Experience and Knowledge Experience of leadership at a Board, or Sub-Board, level leading the people agenda within a large, complex organisation, likely to be within the NHS or other relevant healthcare environment Evidence of successful development, implementation and delivery of Workforce, Organisational Development, and Education Strategies Experience of leading and developing an Equality Diversity and Inclusion function, strategy development and delivery Experience as a leader of organisational and structural change, and evidence of delivering creative people solutions to the clinical service agendas Demonstrable success in leading high-profile projects including the large-scale management of organisational development and or service change. Expert understanding of principles of inclusion and diversity. Detailed knowledge of regulatory frameworks and legislative requirements e.g. CQC, Public Sector Equality Duties, GMC, NMC etc Able to demonstrate proof of impact and delivery against workforce and education performance metrics Detailed knowledge and understanding of the NHS People Plan, NHS People Promise, NHS HR and OD Future programme, Upscaling Guidance and local workforce imperatives. Skills and Abilities A highly engaging leadership approach which is empowering, compassionate, inclusive and focussed on improvement. Proven influencing and negotiation skills, particularly across organisational boundaries and at regional/national levels, including experience of delivering programmes of work across systems, influencing place based, regional or national direction Role model who understands own impact on others and high levels of self-awareness. Strategic thinker with the ability to translate strategic goals onto effective operational plans. A team player who is able to work under own initiative. Good political awareness, influencing, negotiation and conflict management skills. Evidence of effective partnership working with multi agency stakeholders and trade unions. High level of integrity, openness, honesty and reliability. Well-developed inter personal and facilitation skills with ability to gain and sustain credibility with Board of Directors and Governors. Demonstrates ability to understand issues quickly and explain them clearly and succinctly. Supports learning and development of self and others. Please note: George Eliot Hospital NHS Trust utilises a third party recruitment system (TRAC). When applying via NHS Jobs, your submitted application will be imported into TRAC where all subsequent information regarding your application will be generated. You will not be able to track the progress of your application or receive messages via the NHS Jobs website . click apply for full job details
May 14, 2024
Full time
Chief People Officer at George Eliot Hospital & South Warwickshire University Foundation NHS Trust Executives / VSM: Executives / VSM Main area Executives Grade Executives / VSM: Executives / VSM Contract Permanent Hours Full time - 37 hours per week Job ref 6148-CORP Site George Eliot Hospital NHS Trust / South Warwickshire University Foundation NHS Trust Town Warwickshire Salary £100,000 - £200,000 per annum Salary period Yearly Closing 28/05/:59 Interview date 10/06/2024 George Eliot Hospital NHS Trust opened in 1948 and provides a range of elective, non-elective, surgical, medical, women's, children's, diagnostic and therapeutic services to a population of more than 350,000 people. The hub of the Trust is located on the outskirts of Nuneaton and its services cover a large footprint, including north Warwickshire, south west Leicestershire, and north Coventry. We also provide primary and community services across Coventry, Warwickshire and Leicestershire. Our vision is "to EXCEL at patient care" . If you think you've got what it takes, help us realise this and join. Don't meet every single requirement? Studies have shown that women and people of colour aren't as likely to apply unless they meet every qualification of non specialist roles. We're dedicated to building a diverse, inclusive workplace, so if you're excited about this role and meet our values, but your experience doesn't align perfectly with everything in the Job Description or Person Specification- apply anyway or email the Recruiting Manager to discuss the role further We are proud to support the Armed Forces community. We are a Veteran Aware and Reservist Friendly organisation and welcome applications from Veterans, Reservists, Cadet Instructors, and family members of serving personnel. Job overview Chief People Officer at George Eliot Hospital NHS Trust & South Warwickshire University NHS Foundation Trust 37 hours per week Permanent Closing Date: 28 May 2024 Stakeholder Engagement: 10 June 2024 George Eliot Hospital NHS Trust (GEH) and South Warwickshire University NHS Foundation Trust (SWFT) form part of the Foundation Group of NHS Trusts and provide health services across Warwickshire. While separate organisations, the Trusts are united through shared values, a focus on continuous improvement and a desire to have an engaged and empowered workforce in Warwickshire. This post may close early due to high numbers of applications, so you are advised to apply promptly. All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas. Main duties of the job The trusts now have a unique opportunity for an outstanding leader to act as joint Chief People Officer for both organisations. The role will be pivotal in shaping a strategic approach to our workforce development and our ambition to be a very flexible employer. The post-holder must understand the requirements of the future workforce, the National People Promise and People Strategy and lead changes to the Trusts in support of this. The post holder will continue to build on the values led and patient-centred culture in both Trusts that recognises and rewards the skills of individuals, supports continuous improvement and inspires new ways of working. They will share a passion for emboldening our workforce through devolved decision making. We are looking for an individual with exceptional partnership working skills, both for working between SWFT and GEH and with wider system partners including health, care and educational bodies with an openness to learning from others. Responsibilities will include setting the vision for workforce in the organisations aligned to organisational strategy, delivering high quality People services and supporting the modernisation through the use of digital tools. The role is also fundamental in leading work to ensure our culture and values are embedded, and that inclusivity is at the heart of everything that we do. As a member of the Executive Team of both Trusts, the Chief People Office will be the expert counsel on employment matters. Working for our organisation This role will be pivotal in shaping a strategic approach to our workforce development and our ambition to be a very flexible employer. The post-holder must understand the requirements of the future workforce, the National People Promise and People Strategy and lead changes to the Trusts in support of this. The post holder will continue to build on the values led and patient-centred culture in both Trusts that recognises and rewards the skills of individuals, supports continuous improvement and inspires new ways of working. They will share a passion for emboldening our workforce through devolved decision making. As a Board level executive, the CPO is responsible for the design, development and implementation of People related strategies and services that create a culture that attracts, nurtures, develops and retains a compassionate, skilled, and flexible workforce to deliver a safe and high-quality patient experience. Our values define what is important to us and set out how we aspire to work with each other in a caring, supportive and compassionate way to deliver our services to our patients, service users and the communities. Each Trust has its own set of values and behaviours, that have been developed by our colleagues for our colleagues and shape. Detailed job description and main responsibilities The Chief People Officer plays a crucial role in shaping both organisation's culture, improving employee engagement, managing talent, ensuring compliance, and aligning People strategies with the NHS's mission of providing high-quality healthcare services. The Chief People Officer will lead, inspire and develop People Directorate colleagues to build and maintain a highly effective team who deliver high quality support services, across: Recruitment, Selection, Induction, Freedom to Speak Up, Employment Policy, Workforce Planning, Education, Training, Professional Development, Occupational Health, Health and Wellbeing, Training and Organisational Development, Employee Relations, Pay and Reward, Change Management, Equality, Diversity and Inclusion. Detailed information on the responsibilities and functions of the role are detailed within the attached Job Description. Person specification Qualification and Professional Training Educated to Master's degree level in associated subject area, or equivalent post graduate qualification, or equivalent senior level experience Member of the CIPD at Chartered Member or Chartered Fellow level Evidence of continuous professional development Experience and Knowledge Experience of leadership at a Board, or Sub-Board, level leading the people agenda within a large, complex organisation, likely to be within the NHS or other relevant healthcare environment Evidence of successful development, implementation and delivery of Workforce, Organisational Development, and Education Strategies Experience of leading and developing an Equality Diversity and Inclusion function, strategy development and delivery Experience as a leader of organisational and structural change, and evidence of delivering creative people solutions to the clinical service agendas Demonstrable success in leading high-profile projects including the large-scale management of organisational development and or service change. Expert understanding of principles of inclusion and diversity. Detailed knowledge of regulatory frameworks and legislative requirements e.g. CQC, Public Sector Equality Duties, GMC, NMC etc Able to demonstrate proof of impact and delivery against workforce and education performance metrics Detailed knowledge and understanding of the NHS People Plan, NHS People Promise, NHS HR and OD Future programme, Upscaling Guidance and local workforce imperatives. Skills and Abilities A highly engaging leadership approach which is empowering, compassionate, inclusive and focussed on improvement. Proven influencing and negotiation skills, particularly across organisational boundaries and at regional/national levels, including experience of delivering programmes of work across systems, influencing place based, regional or national direction Role model who understands own impact on others and high levels of self-awareness. Strategic thinker with the ability to translate strategic goals onto effective operational plans. A team player who is able to work under own initiative. Good political awareness, influencing, negotiation and conflict management skills. Evidence of effective partnership working with multi agency stakeholders and trade unions. High level of integrity, openness, honesty and reliability. Well-developed inter personal and facilitation skills with ability to gain and sustain credibility with Board of Directors and Governors. Demonstrates ability to understand issues quickly and explain them clearly and succinctly. Supports learning and development of self and others. Please note: George Eliot Hospital NHS Trust utilises a third party recruitment system (TRAC). When applying via NHS Jobs, your submitted application will be imported into TRAC where all subsequent information regarding your application will be generated. You will not be able to track the progress of your application or receive messages via the NHS Jobs website . click apply for full job details
JOB DESCRIPTION - Operations Officer - Project mangement Job Location: Evesham. Job Type: Full-time (Mon-Fri). The Role: Reporting to the Head of Department you will provide a leading role in the development and growth of the business, leading the creation and implementation of new services; supporting the progression of existing administrative functions; facilitating and ensuring high standards of services quality across the business. The role will engage with all areas of the business and also with clients and suppliers. Key Activities: Work collaboratively with colleagues across the business in the following key areas: Compliance o Creating and distributing compliance logins; recording compliance events and outcomes. o Administering claims handling authority across the business. o Administering internal audit and application of outcomes within continuous improvement. o Support in the preparation for client audit and administration of subsequent actions. Service development o Take a leading role in project work, typically in role of Senior Supplier and/or as project lead of minor projects. o Take a leading role in the design of new services; customer journey mapping; stakeholder analysis; process mapping; defining roles and responsibilities; determine appropriate management and performance metrics. o Work with clients, colleagues and service partners in the course of service development. o Ensure focus on the quality of customer experience, cost management and process efficiency. o Lead change management, ensuring the considered engagement of stakeholders and end-users. Quality assurance o Collaborate with colleagues in the continuous improvement of existing services. o Support colleagues and service quality through training initiatives. o Implement performance measures and monitor service quality, taking a lead to support team managers in continuous improvement. o Act as a key point of contact for clients in relation to process queries. Participate in any internal or external training as required, including CII, Project Management and Lean Six Sigma qualifications. The company will cover the cost of all training fees but reserves the right to claim back some or costs should you leave the company within a specified timeframe (as stipulated in the contract of employment). Abide by all relevant legal requirements, industry guidelines and company standards. Actively participate in team discussions to highlight issues and promote group learning. Perform other tasks as reasonably required by Line Managers or Senior Management. Skills and Experience required: Proven track record in an operational support role, Project managment ,engaging or leading service development and improvement. Extensive experience in a project environment is essential. Experience in a project management role is desirable. Strong verbal and written communication skills. Ability to present to c-suite colleagues and clients is essential. Excellent interpersonal skills. Able to quickly build positive and effective relationships. Well organised with excellent time management skills. Able to multitask effectively to meet varying deadlines. Excellent attention to detail and high levels of accuracy. Confident and comfortable working independently or under instruction. Strong IT skills, including MS Word, Outlook, PowerPoint and Teams. Strong skills in the use of MS Excel is essential; Data analytical skills are desirable. GCSE English Language grade 5/C or equivalent. Bachelor degree or equivalent in a business-related subject (preferred). Qualifications in project management and continuous improvement (eg, PRINCE2; Lean Six Sigma) are desirable, although training will be provided if necessary. Experience and qualifications within the insurance sector are desirable but not essential. Be flexible and adaptable to the changing demands of a growing business. Benefits: Generous company pension. Cycle to work scheme. Techscheme. Tools/equipment required for the performance of company duties. Life Insurance (following successful completion of probationary period). Private Medical Insurance (following successful completion of probationary period). Casual dress policy. Flexible Working. Free on-site parking (where available). EV charging points (where available). Employee Assistance Programme. Free gym membership (PureGym). Please note that due to the volume of applications if you haven't heard back within 2 weeks of applying, then unfortunately on this occasion you have been unsuccessful , please feel free to reapply for future opportunities
May 13, 2024
Full time
JOB DESCRIPTION - Operations Officer - Project mangement Job Location: Evesham. Job Type: Full-time (Mon-Fri). The Role: Reporting to the Head of Department you will provide a leading role in the development and growth of the business, leading the creation and implementation of new services; supporting the progression of existing administrative functions; facilitating and ensuring high standards of services quality across the business. The role will engage with all areas of the business and also with clients and suppliers. Key Activities: Work collaboratively with colleagues across the business in the following key areas: Compliance o Creating and distributing compliance logins; recording compliance events and outcomes. o Administering claims handling authority across the business. o Administering internal audit and application of outcomes within continuous improvement. o Support in the preparation for client audit and administration of subsequent actions. Service development o Take a leading role in project work, typically in role of Senior Supplier and/or as project lead of minor projects. o Take a leading role in the design of new services; customer journey mapping; stakeholder analysis; process mapping; defining roles and responsibilities; determine appropriate management and performance metrics. o Work with clients, colleagues and service partners in the course of service development. o Ensure focus on the quality of customer experience, cost management and process efficiency. o Lead change management, ensuring the considered engagement of stakeholders and end-users. Quality assurance o Collaborate with colleagues in the continuous improvement of existing services. o Support colleagues and service quality through training initiatives. o Implement performance measures and monitor service quality, taking a lead to support team managers in continuous improvement. o Act as a key point of contact for clients in relation to process queries. Participate in any internal or external training as required, including CII, Project Management and Lean Six Sigma qualifications. The company will cover the cost of all training fees but reserves the right to claim back some or costs should you leave the company within a specified timeframe (as stipulated in the contract of employment). Abide by all relevant legal requirements, industry guidelines and company standards. Actively participate in team discussions to highlight issues and promote group learning. Perform other tasks as reasonably required by Line Managers or Senior Management. Skills and Experience required: Proven track record in an operational support role, Project managment ,engaging or leading service development and improvement. Extensive experience in a project environment is essential. Experience in a project management role is desirable. Strong verbal and written communication skills. Ability to present to c-suite colleagues and clients is essential. Excellent interpersonal skills. Able to quickly build positive and effective relationships. Well organised with excellent time management skills. Able to multitask effectively to meet varying deadlines. Excellent attention to detail and high levels of accuracy. Confident and comfortable working independently or under instruction. Strong IT skills, including MS Word, Outlook, PowerPoint and Teams. Strong skills in the use of MS Excel is essential; Data analytical skills are desirable. GCSE English Language grade 5/C or equivalent. Bachelor degree or equivalent in a business-related subject (preferred). Qualifications in project management and continuous improvement (eg, PRINCE2; Lean Six Sigma) are desirable, although training will be provided if necessary. Experience and qualifications within the insurance sector are desirable but not essential. Be flexible and adaptable to the changing demands of a growing business. Benefits: Generous company pension. Cycle to work scheme. Techscheme. Tools/equipment required for the performance of company duties. Life Insurance (following successful completion of probationary period). Private Medical Insurance (following successful completion of probationary period). Casual dress policy. Flexible Working. Free on-site parking (where available). EV charging points (where available). Employee Assistance Programme. Free gym membership (PureGym). Please note that due to the volume of applications if you haven't heard back within 2 weeks of applying, then unfortunately on this occasion you have been unsuccessful , please feel free to reapply for future opportunities
Digital Marketing Officer Folkestone, Kent, Oxford or Cambridge (with hybrid working) About Us Mission Aviation Fellowship UK (MAF) is a Christian organisation that, for over 75 years, have been flying light aircraft over remote locations around the world. Our efforts have enabled more than 2,000 aid, development and mission organisations to provide emergency relief, long-term development and Christian hope to remote communities.We utilise the power of aviation and technology to reach isolated people in need around the globe as we believe nothing should stop people from receiving the essentials of life no matter how remote they are.By helping to link communities isolated from today's 'connected world', we are ensuring that the severity of medical emergencies, natural disasters, conflict and famine are reduced, and the light of God now shines brightly there.We are now seeking a Digital Marketing Officer to join us on a permanent, full-time basis, working at least 36 hours per week. Two days per week in our Folkstone office may initially be required; otherwise, this role can be based at the MAF UK Offices in Folkestone, Kent or in the Oxford or Cambridge area. We hope to launch a new hub in the Milton Keynes area, maximising our engagement with a thriving local aerospace and charity sector.We welcome hybrid working in line with our flexible working policy, the needs of the business, the requirements of the role and your location. This will be discussed at interview. The Benefits - Salary of £32,500 per annum depending on experience- Annual leave entitlement of 22 days per year plus 8 paid public holidays per year- Non-contributory pension scheme (10% of salary), employees may make voluntary additional contributions- Flexible working policyThis is a brilliant opportunity for a digital marketing and customer/supporter acquisition professional with expertise in copywriting and fundraising to join our committed organisation.You'll have the chance to showcase your creativity and expertise, playing a crucial role in the creation of compelling content, allowing your innovative ideas to captivate audiences and inspire action.What's more, your incredible work will directly contribute to raising awareness and recruiting supporters to enable us to continue life-changing missions in remote communities worldwide. The Role As a Digital Marketing Officer, you will develop online and offline marketing and supporter acquisition initiatives to increase our support and donations.Supporting the delivery of a range of marketing campaigns, you will use insight, research and data to understand our audience's needs and motivations in order to attract, retain and engage them.You will also assist with the creation of content for use across all campaigns, including campaign briefs, copywriting and image selection.Additionally, you will:- Liaise with external suppliers to negotiate and book advertising for campaigns- Assist with maximising use of our website, analytics and social media to support campaigns- Contribute to the design and production of interactive events resources- Assist with the delivery of events About You To be considered as a Digital Marketing Officer, you will need:- Experience contributing to digital marketing and acquisition campaigns- Experience creating marketing and/or fundraising adverts and products- Experience of copywriting- Experience using CMS software- Experience of CRM in a marketing context- Experience of analytics tools and using insights to inform communications- Marketing or digital communications trainingThe closing date for this role is 3rd June 2024.Other organisations might call this role Digital Marketing Manager, Digital Campaigns Manager, Digital Marketing and Fundraising Officer, Digital Marketing Officer, Digital Marketing and Events Officer, or Online Marketing Executive.Webrecruit and Mission Aviation Fellowship UK are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you're looking for a meaningful and impactful role as a Digital Marketing Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
May 13, 2024
Full time
Digital Marketing Officer Folkestone, Kent, Oxford or Cambridge (with hybrid working) About Us Mission Aviation Fellowship UK (MAF) is a Christian organisation that, for over 75 years, have been flying light aircraft over remote locations around the world. Our efforts have enabled more than 2,000 aid, development and mission organisations to provide emergency relief, long-term development and Christian hope to remote communities.We utilise the power of aviation and technology to reach isolated people in need around the globe as we believe nothing should stop people from receiving the essentials of life no matter how remote they are.By helping to link communities isolated from today's 'connected world', we are ensuring that the severity of medical emergencies, natural disasters, conflict and famine are reduced, and the light of God now shines brightly there.We are now seeking a Digital Marketing Officer to join us on a permanent, full-time basis, working at least 36 hours per week. Two days per week in our Folkstone office may initially be required; otherwise, this role can be based at the MAF UK Offices in Folkestone, Kent or in the Oxford or Cambridge area. We hope to launch a new hub in the Milton Keynes area, maximising our engagement with a thriving local aerospace and charity sector.We welcome hybrid working in line with our flexible working policy, the needs of the business, the requirements of the role and your location. This will be discussed at interview. The Benefits - Salary of £32,500 per annum depending on experience- Annual leave entitlement of 22 days per year plus 8 paid public holidays per year- Non-contributory pension scheme (10% of salary), employees may make voluntary additional contributions- Flexible working policyThis is a brilliant opportunity for a digital marketing and customer/supporter acquisition professional with expertise in copywriting and fundraising to join our committed organisation.You'll have the chance to showcase your creativity and expertise, playing a crucial role in the creation of compelling content, allowing your innovative ideas to captivate audiences and inspire action.What's more, your incredible work will directly contribute to raising awareness and recruiting supporters to enable us to continue life-changing missions in remote communities worldwide. The Role As a Digital Marketing Officer, you will develop online and offline marketing and supporter acquisition initiatives to increase our support and donations.Supporting the delivery of a range of marketing campaigns, you will use insight, research and data to understand our audience's needs and motivations in order to attract, retain and engage them.You will also assist with the creation of content for use across all campaigns, including campaign briefs, copywriting and image selection.Additionally, you will:- Liaise with external suppliers to negotiate and book advertising for campaigns- Assist with maximising use of our website, analytics and social media to support campaigns- Contribute to the design and production of interactive events resources- Assist with the delivery of events About You To be considered as a Digital Marketing Officer, you will need:- Experience contributing to digital marketing and acquisition campaigns- Experience creating marketing and/or fundraising adverts and products- Experience of copywriting- Experience using CMS software- Experience of CRM in a marketing context- Experience of analytics tools and using insights to inform communications- Marketing or digital communications trainingThe closing date for this role is 3rd June 2024.Other organisations might call this role Digital Marketing Manager, Digital Campaigns Manager, Digital Marketing and Fundraising Officer, Digital Marketing Officer, Digital Marketing and Events Officer, or Online Marketing Executive.Webrecruit and Mission Aviation Fellowship UK are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you're looking for a meaningful and impactful role as a Digital Marketing Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Senior Product Manager, Subscriptions Growth London We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ London or Remote UK £95,000 to £110,000 + Benefits About us: Monzo is the seventh biggest bank in the UK with a mission to Make Money Work for Everyone. In the last few years we've built a banking app with very high daily engagement and an NPS that's well above the norm. Around 20% of UK adults have a Monzo account already, but we have a global ambition and the opportunity to impact hundreds of millions - perhaps even billions - of lives. Product is at the heart of this ambition. As a PM you'll lead a multi-disciplinary team to set big, ambitious goals for an entire product area, and have the freedom to decide how to meet them. You'll operate with autonomy and have a massive impact on our customers' lives and Monzo's success. About our Subscriptions Team: We're looking to hire a Senior Product Manager to join our Subscriptions team. A subscription is a paid upgrade of a customer's Monzo account that unlocks extra benefits and functionality that help them make financial progress. We currently have two subscription plans: Monzo Plus, which is a freemium software product that helps customers manage their money better; and Monzo Premium, which is a packaged bank account that gives people peace of mind with phone and travel insurance in one place. We've grown the number of subscribers substantially over the last three years since launch, and we're about to introduce some big changes that will help us grow even faster. We're now looking to hire someone to accelerate our subscriptions through our ambitious next phase of growth. As the product lead for subscriptions growth, you'll be responsible for the full subscriber lifecycle: awareness, discovery, conversion, onboarding, engagement and retention. This team is a part of the Core Banking team, and directly contributes to Monzo's revenue goals. Your role is to design and execute on strategies to increase subscriptions growth, engagement and retention. That means you'll: Collaborate with engineering, design, data, user research and marketing to identify new growth opportunities, launch experiments and iterate. Create delightful experiences that solve user needs and pain points. Communicate effectively. You get people inspired by the product vision and you share the right context with the right people at the right time. Lead the planning process and associated roadmap prioritisation ensuring alignment within the team and with wider business goals and objectives. Work with cross-functional partners (engineering, design, data, user research and marketing) to ensure projects are delivered on time and as planned. Set clear goals and track progress against targets. You should apply if: You have a track record of leading product growth (even better, subscriptions growth). You've shipped world-class products at a fast growing company. You're data-driven, and enthusiastic about metrics. You have a proven track record of making an impact through experimentation and optimization. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done. You're able to motivate, energise and inspire people towards a common goal You're passionate about building value for customers and not just achieving business results. You're intellectually honest about your work's performance, continually striving for improvement. You can systematically break down and solve complex problems. You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so. You're passionate about learning every day and sharing your knowledge and experience. You're excited by what we're doing at Monzo, especially subscriptions. The interview process: Our interview process typically involves 4 main stages: Initial call with hiring manager Experience Loop consisting of x3 interviews. This includes a Case Study, Project Walkthrough and a Values interview Final chat with our Chief Product Officer Our average process takes around 3-5 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. Accepted file types: pdf, doc, docx, txt, rtf Accepted file types: pdf, doc, docx, txt, rtf Tell us about a product you've grown substantially. What was it, and what did you do? Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodiverse? Select
May 12, 2024
Full time
Senior Product Manager, Subscriptions Growth London We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ London or Remote UK £95,000 to £110,000 + Benefits About us: Monzo is the seventh biggest bank in the UK with a mission to Make Money Work for Everyone. In the last few years we've built a banking app with very high daily engagement and an NPS that's well above the norm. Around 20% of UK adults have a Monzo account already, but we have a global ambition and the opportunity to impact hundreds of millions - perhaps even billions - of lives. Product is at the heart of this ambition. As a PM you'll lead a multi-disciplinary team to set big, ambitious goals for an entire product area, and have the freedom to decide how to meet them. You'll operate with autonomy and have a massive impact on our customers' lives and Monzo's success. About our Subscriptions Team: We're looking to hire a Senior Product Manager to join our Subscriptions team. A subscription is a paid upgrade of a customer's Monzo account that unlocks extra benefits and functionality that help them make financial progress. We currently have two subscription plans: Monzo Plus, which is a freemium software product that helps customers manage their money better; and Monzo Premium, which is a packaged bank account that gives people peace of mind with phone and travel insurance in one place. We've grown the number of subscribers substantially over the last three years since launch, and we're about to introduce some big changes that will help us grow even faster. We're now looking to hire someone to accelerate our subscriptions through our ambitious next phase of growth. As the product lead for subscriptions growth, you'll be responsible for the full subscriber lifecycle: awareness, discovery, conversion, onboarding, engagement and retention. This team is a part of the Core Banking team, and directly contributes to Monzo's revenue goals. Your role is to design and execute on strategies to increase subscriptions growth, engagement and retention. That means you'll: Collaborate with engineering, design, data, user research and marketing to identify new growth opportunities, launch experiments and iterate. Create delightful experiences that solve user needs and pain points. Communicate effectively. You get people inspired by the product vision and you share the right context with the right people at the right time. Lead the planning process and associated roadmap prioritisation ensuring alignment within the team and with wider business goals and objectives. Work with cross-functional partners (engineering, design, data, user research and marketing) to ensure projects are delivered on time and as planned. Set clear goals and track progress against targets. You should apply if: You have a track record of leading product growth (even better, subscriptions growth). You've shipped world-class products at a fast growing company. You're data-driven, and enthusiastic about metrics. You have a proven track record of making an impact through experimentation and optimization. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done. You're able to motivate, energise and inspire people towards a common goal You're passionate about building value for customers and not just achieving business results. You're intellectually honest about your work's performance, continually striving for improvement. You can systematically break down and solve complex problems. You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so. You're passionate about learning every day and sharing your knowledge and experience. You're excited by what we're doing at Monzo, especially subscriptions. The interview process: Our interview process typically involves 4 main stages: Initial call with hiring manager Experience Loop consisting of x3 interviews. This includes a Case Study, Project Walkthrough and a Values interview Final chat with our Chief Product Officer Our average process takes around 3-5 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. Accepted file types: pdf, doc, docx, txt, rtf Accepted file types: pdf, doc, docx, txt, rtf Tell us about a product you've grown substantially. What was it, and what did you do? Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodiverse? Select
CBRE is recruiting a Divisional Head of Risk & Compliance for our UK and Ireland Advisory business division. Reporting to the UK Chief Operating Officer with a dotted line to the EMEA Regional Compliance function, the successful candidate will support the UK Risk Management Committee in identifying, documenting, managing, and monitoring key strategic, regulatory and compliance risks. The role will also be responsible for the delivery of CBRE's global Ethics and Compliance program in the UK and Ireland, through local compliance personnel. The Divisional Head of Risk and Compliance will be expected to foster and sustain effective and collaborative relationships with key stakeholders across the UK and Ireland, Continental Europe and wider global CBRE business. The role will be a key partner to support functions and to the wider regional and global compliance community, working closely with the Finance and Controllership functions, UK, Ireland and EMEA Legal teams, People and Learning & Development, Procurement Communications, Digital & Technology and Internal Audit. Key Responsibilities RISK MANAGEMENT • Act as a strategic partner to the UK Risk Management Committee and Senior Leadership in the UK and Ireland, advising the business on the development and execution of the Risk Management programme. • Own and manage the UK risk register, presenting to Risk Management Committee, and making suggestion as to risk mitigation and continued improvement. • To create and deliver a Risk based monitoring programme for Board approval and reporting, including regular review and updates • Support the UK and Ireland Division's contribution to CBRE's global Enterprise Risk Management programme, including feedback on the global Business Risk Inventory. • Facilitate the execution of CBRE's Regulatory and Compliance Risk Assessment activities and foster a senior management culture of empowerment and engagement with Compliance risks. • Oversee CBRE's strategic relationships with, and support internal stakeholders working regularly with, our key regulatory bodies, including the RICS, the Financial Conduct Authority, HMRC, and the ICO. • Support corporate governance involving external risk reporting to stakeholders or clients • Partner with Risk Management colleagues across CBRE's global network, and with our regulated business activities in Continental Europe. COMPLIANCE • Act as a trusted advisor to UK and Ireland management, ensuring CBRE's business objectives are achieved ethically and in compliance with our policies and the law. • Shape the vision and direction for Ethics and Compliance program in UK and Ireland and champion CBRE's RISE Values of Respect, Integrity, Service and Excellence. • Maintain CBRE's risk-based Ethics and Compliance programme, and proactively identify gaps within in the Division, to help improve overall programme performance. • Roll out global Ethics and Compliance strategies and initiatives in UK and Ireland to raise awareness of, and raise the standards for, ethics and integrity in our business operations. • Creation and maintenance of policies and procedures to ensure compliance with applicable laws, regulations, and industry codes, in alignment with global policy suite. • Support UK and Ireland leadership with compliance communications and training to all levels of the business, including promotion of the Ethics Helpline and a Speak Up culture, • Work with management to ensure the business meets completion targets for global Ethics and Compliance certifications and training • Oversee the execution of internal investigations in the UK and Ireland including, where necessary, directly leading and completing investigations end-to-end. • Oversee completion of AML checks and KYC screening for all clients in accordance with CBRE guidelines and timeframes by those responsible. • Work with CBRE's M&A team on compliance diligence and risk areas in the UK and Ireland, supporting integration of the Compliance program in newly acquired companies • Report to UK and Ireland management and to Regional and Global compliance on key Compliance initiatives and activities. • Serve as an alternative, confidential point of contact for employees to communicate perceived serious process irregularities, such as fraud. QUALITY AND BEST PRACTICE • Manage and Oversee delivery of CBRE UK's Quality management and Best Practice team, supporting the development and delivery of CBRE's ISO Certification program and the associated internal and external audits. • To oversee the management of client complaints and to work closely with management to ensure that full investigation, remediation, and close-out happens within agreed timeframes PEOPLE MANAGEMENT • Lead, and grow over time, a high-performing and engaged team of Compliance professionals, consisting of the UK Compliance Director, Business Process Improvement Manager, Best Practice Liaison Manager, AML analysts and Monitoring professionals. • Attract, select, develop, and retain key talent to the UK and Ireland Compliance function. • Responsible for all aspects of staff management within your team, including but not limited to recruitment, induction, setting objectives, appraisals, team meetings, training, compliance, performance management and staffing levels • Supporting the UK and Ireland participants in the Global Ethics and Compliance Ambassadors program, including participating in and where appropriate presenting to Ethics and Compliance Ambassadors monthly training sessions Person Specification/Requirements ESSENTIAL • Four-year and advanced degrees with a preference in Business Administration, Law, Accounting, Finance or related field. • A professional designation in Compliance, Internal Audit, Accounting, Risk Management or Legal practice areas • Ability to comprehend, analyse, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. • Requires in-depth knowledge of financial terms, principles and compliance. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyse the most complex business/financial data and develop innovative solutions. Develops and implements financial policies and procedures. Approves and oversees department budget. • Advanced knowledge of computer software and hardware (i.e. Microsoft Office suite products). Advanced organizational skills, attention to detail. Ability to work well under pressure with proactive approach to routine and non-routine occurrences • Minimum of 15 years professional level compliance, accounting, or legal experience. • Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company. • Occasional regional / overseas travel to other working locations when required by the business • Leads by example and models behaviours that are consistent with the company's values. • Collaborative and commercially minded, ensuring decisions are made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. • Responsible for setting project, department and/or division deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company. DESIRABLE • Associate or Chartered Membership of the RICS • Certifications in Anti-Money Laundering and Sanctions, Internal Investigations and Fraud, or in Financial Services regulation • Prior experience in real estate investment and advisory, or related service organizations.
Sep 24, 2022
Full time
CBRE is recruiting a Divisional Head of Risk & Compliance for our UK and Ireland Advisory business division. Reporting to the UK Chief Operating Officer with a dotted line to the EMEA Regional Compliance function, the successful candidate will support the UK Risk Management Committee in identifying, documenting, managing, and monitoring key strategic, regulatory and compliance risks. The role will also be responsible for the delivery of CBRE's global Ethics and Compliance program in the UK and Ireland, through local compliance personnel. The Divisional Head of Risk and Compliance will be expected to foster and sustain effective and collaborative relationships with key stakeholders across the UK and Ireland, Continental Europe and wider global CBRE business. The role will be a key partner to support functions and to the wider regional and global compliance community, working closely with the Finance and Controllership functions, UK, Ireland and EMEA Legal teams, People and Learning & Development, Procurement Communications, Digital & Technology and Internal Audit. Key Responsibilities RISK MANAGEMENT • Act as a strategic partner to the UK Risk Management Committee and Senior Leadership in the UK and Ireland, advising the business on the development and execution of the Risk Management programme. • Own and manage the UK risk register, presenting to Risk Management Committee, and making suggestion as to risk mitigation and continued improvement. • To create and deliver a Risk based monitoring programme for Board approval and reporting, including regular review and updates • Support the UK and Ireland Division's contribution to CBRE's global Enterprise Risk Management programme, including feedback on the global Business Risk Inventory. • Facilitate the execution of CBRE's Regulatory and Compliance Risk Assessment activities and foster a senior management culture of empowerment and engagement with Compliance risks. • Oversee CBRE's strategic relationships with, and support internal stakeholders working regularly with, our key regulatory bodies, including the RICS, the Financial Conduct Authority, HMRC, and the ICO. • Support corporate governance involving external risk reporting to stakeholders or clients • Partner with Risk Management colleagues across CBRE's global network, and with our regulated business activities in Continental Europe. COMPLIANCE • Act as a trusted advisor to UK and Ireland management, ensuring CBRE's business objectives are achieved ethically and in compliance with our policies and the law. • Shape the vision and direction for Ethics and Compliance program in UK and Ireland and champion CBRE's RISE Values of Respect, Integrity, Service and Excellence. • Maintain CBRE's risk-based Ethics and Compliance programme, and proactively identify gaps within in the Division, to help improve overall programme performance. • Roll out global Ethics and Compliance strategies and initiatives in UK and Ireland to raise awareness of, and raise the standards for, ethics and integrity in our business operations. • Creation and maintenance of policies and procedures to ensure compliance with applicable laws, regulations, and industry codes, in alignment with global policy suite. • Support UK and Ireland leadership with compliance communications and training to all levels of the business, including promotion of the Ethics Helpline and a Speak Up culture, • Work with management to ensure the business meets completion targets for global Ethics and Compliance certifications and training • Oversee the execution of internal investigations in the UK and Ireland including, where necessary, directly leading and completing investigations end-to-end. • Oversee completion of AML checks and KYC screening for all clients in accordance with CBRE guidelines and timeframes by those responsible. • Work with CBRE's M&A team on compliance diligence and risk areas in the UK and Ireland, supporting integration of the Compliance program in newly acquired companies • Report to UK and Ireland management and to Regional and Global compliance on key Compliance initiatives and activities. • Serve as an alternative, confidential point of contact for employees to communicate perceived serious process irregularities, such as fraud. QUALITY AND BEST PRACTICE • Manage and Oversee delivery of CBRE UK's Quality management and Best Practice team, supporting the development and delivery of CBRE's ISO Certification program and the associated internal and external audits. • To oversee the management of client complaints and to work closely with management to ensure that full investigation, remediation, and close-out happens within agreed timeframes PEOPLE MANAGEMENT • Lead, and grow over time, a high-performing and engaged team of Compliance professionals, consisting of the UK Compliance Director, Business Process Improvement Manager, Best Practice Liaison Manager, AML analysts and Monitoring professionals. • Attract, select, develop, and retain key talent to the UK and Ireland Compliance function. • Responsible for all aspects of staff management within your team, including but not limited to recruitment, induction, setting objectives, appraisals, team meetings, training, compliance, performance management and staffing levels • Supporting the UK and Ireland participants in the Global Ethics and Compliance Ambassadors program, including participating in and where appropriate presenting to Ethics and Compliance Ambassadors monthly training sessions Person Specification/Requirements ESSENTIAL • Four-year and advanced degrees with a preference in Business Administration, Law, Accounting, Finance or related field. • A professional designation in Compliance, Internal Audit, Accounting, Risk Management or Legal practice areas • Ability to comprehend, analyse, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. • Requires in-depth knowledge of financial terms, principles and compliance. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyse the most complex business/financial data and develop innovative solutions. Develops and implements financial policies and procedures. Approves and oversees department budget. • Advanced knowledge of computer software and hardware (i.e. Microsoft Office suite products). Advanced organizational skills, attention to detail. Ability to work well under pressure with proactive approach to routine and non-routine occurrences • Minimum of 15 years professional level compliance, accounting, or legal experience. • Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company. • Occasional regional / overseas travel to other working locations when required by the business • Leads by example and models behaviours that are consistent with the company's values. • Collaborative and commercially minded, ensuring decisions are made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. • Responsible for setting project, department and/or division deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company. DESIRABLE • Associate or Chartered Membership of the RICS • Certifications in Anti-Money Laundering and Sanctions, Internal Investigations and Fraud, or in Financial Services regulation • Prior experience in real estate investment and advisory, or related service organizations.
We are looking for a Head of Fundraising to join our team! We welcome applications from all experienced candidates who meet the candidate profile, regardless of location. Download the information pack here: Head of Fundraising Role August 2022. Location: Home-based Reporting to: The Chair of Trustees/ CEO Remuneration: Dependent on experience, all applications welcome Hours:16 hours (2 days) per week to be worked flexibly Contract Type: Freelancer / Self-employed Location Flexible. About Us EduSpots is a UK and Ghanaian registered NGO which connects, trains and equips local volunteers to drive sustainable and transformative community-led change through education centres named 'Spots'. Together, we are creating a movement of community-based educators. Since 2016, through working with over 200 local volunteers, we have supported nearly 50 communities in creating community-led education centres named 'Spots', with an aim to move them towards our 'Dream Spot Model'.Our Ghanaian team creates collaborative and innovative learning opportunities through our Ignite and Community Leadership in Development Programme alongside training to lead our EduLit & EduSTEM clubs, alongside locally designed education projects. We won the Tes International Award in 2018 for the best UK international education project and in 2021 our Founder was a Finalist in The Varkey Foundation's Global Teacher Prize, supported by UNESCO. About this role We are looking for an engaging and dynamic fundraising professional, with a proven track record of income generation, to take on this new role. Reporting to the CEO/Chair, you will take on the responsibility for growing our income generation from trusts and foundations, as well as working with the team to consolidate our work with a strong network of partnerships with schools, corporates and individuals who will contribute effectively to our overall annual income targets. Working closely with our UK Finance Officer (Volunteer) you will oversee the management of our successful grants portfolio, ensuring tracking and monitoring spend, as well as providing comprehensive and timely reporting to funders. This is an exciting and flexible opportunity for someone who is passionate about making a difference, and who can bring their extensive skills and experience to this small but far-reaching global education charity. EduSpots is an equal opportunities employer and is also committed to the safeguarding of children & vulnerable adults. Appointment will be subject to child protection screening appropriate to the post. Main Duties and Responsibilities The key responsibilities of this role are to: Trust and Foundations Maximise income generation from trusts, foundations and other grant makers in order to meet income targets. Research and compile information on new trusts and foundations that fit with EduSpots' work. Developing relationships with the new grant-makers and preparing information including requirements for application and deadlines. Maintain and develop ongoing relationships with existing grant-makers to maximise ongoing funding support. Develop and maintain our fundraising database to track and monitor applications, outcomes, reporting requirements etc. Work with the UK and Ghana team to identify projects, programmes and areas of work suitable for grant funding. Develop funding proposals and applications, working with the Chair and liaising with the UK and Ghana delivery team as required, in order to do this. Work with the Chair and wider team to compile reporting data that meets the requirements and deadlines of the funder. Partnerships Building on the existing network, develop a strong network of income generating partnerships with corporates, schools and individuals who contribute to achieving our annual income targets. Identify, develop and promote sponsorship opportunities that are attractive to key partners and that achieve income generation for specific projects and programmes. Set up and develop our relationships database of donors and sponsors, ensuring information is accurately recorded and tracked. Oversee all communications with donors and sponsors to ensure sustained engagement with our work. Other Ensure all administrative tasks relating to the role are carried out accurately. To comply at all times with the organisation's policies, procedures and performance expectations of staff as set out in the Staff and Volunteers Handbook. Any other duties as may be reasonably required under the role. Skills, Experience and Attributes Essential Proven track record of income generation - ideally in a similar education / international development organisation Experience of establishing and managing effective relationships with trusts, foundations and grant-makers Experience of developing and maintaining successful income generating partnerships ideally with corporates and / or schools Proven experience of writing compelling and successful funding proposals Experience of managing and reporting to funders and donors Ability to work effectively in a remote based role with minimal day-to-day support Outstanding interpersonal skills Excellent written and verbal communication skills Ability to use own initiative and work to tight and competing deadlines Ability to effectively manage workload and prioritise tasks Good IT skills - Word, Excel Supportive of EduSpots key values and mission and a desire to contribute to a fairer global society. Desirable Experience of setting up and managing funder and donor databases Experience of working with communities in an international development community How to apply: Please send a CV and covering letter, addressed to the team, explaining your specific interest in working for EduSpots and the experience you bring to the role. Deadline for applications: Monday 12th September 2022
Sep 22, 2022
Full time
We are looking for a Head of Fundraising to join our team! We welcome applications from all experienced candidates who meet the candidate profile, regardless of location. Download the information pack here: Head of Fundraising Role August 2022. Location: Home-based Reporting to: The Chair of Trustees/ CEO Remuneration: Dependent on experience, all applications welcome Hours:16 hours (2 days) per week to be worked flexibly Contract Type: Freelancer / Self-employed Location Flexible. About Us EduSpots is a UK and Ghanaian registered NGO which connects, trains and equips local volunteers to drive sustainable and transformative community-led change through education centres named 'Spots'. Together, we are creating a movement of community-based educators. Since 2016, through working with over 200 local volunteers, we have supported nearly 50 communities in creating community-led education centres named 'Spots', with an aim to move them towards our 'Dream Spot Model'.Our Ghanaian team creates collaborative and innovative learning opportunities through our Ignite and Community Leadership in Development Programme alongside training to lead our EduLit & EduSTEM clubs, alongside locally designed education projects. We won the Tes International Award in 2018 for the best UK international education project and in 2021 our Founder was a Finalist in The Varkey Foundation's Global Teacher Prize, supported by UNESCO. About this role We are looking for an engaging and dynamic fundraising professional, with a proven track record of income generation, to take on this new role. Reporting to the CEO/Chair, you will take on the responsibility for growing our income generation from trusts and foundations, as well as working with the team to consolidate our work with a strong network of partnerships with schools, corporates and individuals who will contribute effectively to our overall annual income targets. Working closely with our UK Finance Officer (Volunteer) you will oversee the management of our successful grants portfolio, ensuring tracking and monitoring spend, as well as providing comprehensive and timely reporting to funders. This is an exciting and flexible opportunity for someone who is passionate about making a difference, and who can bring their extensive skills and experience to this small but far-reaching global education charity. EduSpots is an equal opportunities employer and is also committed to the safeguarding of children & vulnerable adults. Appointment will be subject to child protection screening appropriate to the post. Main Duties and Responsibilities The key responsibilities of this role are to: Trust and Foundations Maximise income generation from trusts, foundations and other grant makers in order to meet income targets. Research and compile information on new trusts and foundations that fit with EduSpots' work. Developing relationships with the new grant-makers and preparing information including requirements for application and deadlines. Maintain and develop ongoing relationships with existing grant-makers to maximise ongoing funding support. Develop and maintain our fundraising database to track and monitor applications, outcomes, reporting requirements etc. Work with the UK and Ghana team to identify projects, programmes and areas of work suitable for grant funding. Develop funding proposals and applications, working with the Chair and liaising with the UK and Ghana delivery team as required, in order to do this. Work with the Chair and wider team to compile reporting data that meets the requirements and deadlines of the funder. Partnerships Building on the existing network, develop a strong network of income generating partnerships with corporates, schools and individuals who contribute to achieving our annual income targets. Identify, develop and promote sponsorship opportunities that are attractive to key partners and that achieve income generation for specific projects and programmes. Set up and develop our relationships database of donors and sponsors, ensuring information is accurately recorded and tracked. Oversee all communications with donors and sponsors to ensure sustained engagement with our work. Other Ensure all administrative tasks relating to the role are carried out accurately. To comply at all times with the organisation's policies, procedures and performance expectations of staff as set out in the Staff and Volunteers Handbook. Any other duties as may be reasonably required under the role. Skills, Experience and Attributes Essential Proven track record of income generation - ideally in a similar education / international development organisation Experience of establishing and managing effective relationships with trusts, foundations and grant-makers Experience of developing and maintaining successful income generating partnerships ideally with corporates and / or schools Proven experience of writing compelling and successful funding proposals Experience of managing and reporting to funders and donors Ability to work effectively in a remote based role with minimal day-to-day support Outstanding interpersonal skills Excellent written and verbal communication skills Ability to use own initiative and work to tight and competing deadlines Ability to effectively manage workload and prioritise tasks Good IT skills - Word, Excel Supportive of EduSpots key values and mission and a desire to contribute to a fairer global society. Desirable Experience of setting up and managing funder and donor databases Experience of working with communities in an international development community How to apply: Please send a CV and covering letter, addressed to the team, explaining your specific interest in working for EduSpots and the experience you bring to the role. Deadline for applications: Monday 12th September 2022
Description and requirements Our Skanska Costain STRABAG joint venture team is working in partnership with HS2 to deliver the new London tunnels from Euston to West Ruislip. Our joint venture team is working on sites at Euston, Old Oak Common and West Ruislip, building tunnels 13 miles long and up to 50m deep, supporting delivery of HS2 phase one. We are looking for A Process and Data Manager to Join our Consents & Engagement team on our HS2 team onsite in London. Job Introduction The Consents & Engagement team's purpose is to deliver an inclusive engagement programme to involve and inform our local community and stakeholders about our approved works. Our Area East team is building the HS2 railway infrastructure in the approaches into Euston Station between Hampstead Road and London Zoo car park. We are not building the station. Our Consent & Engagement team's objectives are to achieve consents in time to start works and ensure all works comply with agreed consents and commitments genuinely involve and inform stakeholders and community as we design and construct our works help locals cope with our works and leave a positive legacy. About the role: Based in Euston as part of SCS' Area East Consents & Engagement team, the Process and Data Manager will report into the Area East Senior Consents & Engagement Manager. You will be an experienced data, business and process or project manager with exceptional Excel skills (there will be an Excel test). You will rely on your expertise in data engineering, PowerBI and database use to develop, improve, integrate, and coordinate existing platforms, systems, and processes to meet the team's requirements. Working with discipline leads and stakeholders from within the project - and occasionally outside the organisation - you will manage a small team of officers in a collaborative, multi-disciplinary environment. You will work closely with technical and non-technical experts who specialise in planning and reporting platforms to develop efficient solutions and processes. With a complete understanding of our works, stakeholders, programme, and our obligations under the HS2 Act and the main works civils contract, the Data and Process Manager will be responsible for the smooth-running of our internal operations, providing advice and support to the broader team. You will also work closely with SCS' core services Consents & Engagement team, who develop and implement strategy and processes for SCS-wide matters as well as provide support and guidance to the area Consents & Engagement teams. You will deputise for the Consents & Engagement Area East lead as required and ensure we are proactively managing the team's reputation with the broader organisation and client. Main Responsibilities Develop and maintain a thorough understanding of changing business requirements Develop, implement, and manage all team processes, systems, and procedures to inform advance planning, achieve KPIs, meet client and community expectations and ensure timely and efficient reporting Oversee accurate information capture, tracking, change management, sharing and reporting across a number of teams Integrate planning, tracking, reporting and processes with other SCS and HS2 teams and platforms including PowerBI, Excel and Microsoft Dynamics as the community database Explore ways to enhance data and process quality, reliability, and integration Remain up to date with industry standards and technological advancements that will improve the quality of your outputs Ensure compliance with all commitments under the HS2 Act and main works civils contract Process information in accordance with GDPR and ensuring the team's compliance with SCS' data security policies and GDPR Key Deliverables: Overhaul reporting process and deliverables Developing and managing a process for capturing C&E lead times in the overarching programme Working with the C&E East-wide team to develop a C&E request process Coordinating with GIS and BIM teams to develop map-based and modelling tools for C&E internal and external use Developing and maintaining a C&E East team procedures manual and process maps Developing and maintaining a team tracker to manage desks, leave, training, start dates/job IDs/end dates Understanding and improving HS2's enquiries and complaints database (SRM) in collaboration with HS2 and other SCS colleagues Achieve error-free, efficient, and coordinated updates and change management for key trackers and databases, in particular project commitments database (U&As) property/resident interface (noise insulation, asset protection, instrumentation & monitoring, surveys, settlement deeds, small claims, special cases) SRM (HS2's stakeholder database) Engagement schedule and lookaheads Monthly reports Consents tracker The Ideal Candidate Essential: A collaborative self-starter with strong problem-solving skills Great logic with excellent analytical ability Expert level Excel skills with the ability to train team members to an advanced level Current expert knowledge of, or ability to quickly acquire expert knowledge of, PowerBI, Aphex, Assetwise, MS Dynamics, SharePoint, and other platforms Project and/or data/process management Ability to work in a highly regulated and pressured environment with shifting priorities, deadlines, and business requirements Demonstrated experience leading a team in the development and delivery of processes and data management Excellent written and spoken communications skills, ensuring consistency, relevance, and accuracy across all channels with proven ability to translate technical information into plain English Technologically competent with the ability to capitalise on BIM, GIS, PowerBI and innovation specialists across the broader team actively seek to implement efficiencies and improvements Previous experience as a data engineer or process/project manager in a similar role Degree in computer science, IT or similar or relevant experience will be considered. Desirable: Data engineering certification (e.g., IBM Certified Data Engineer) is a plus Equal opportunities We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation, and any other protected characteristic - we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska. Equal opportunities We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic - we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska. Flexible working We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role. Reasonable adjustments We would like you to perform at your best at every stage of our recruitment process. Please contact us using if you require any adjustments that would support you throughout your application. More information about the role Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Skanska. For a full role profile, please contact us: Closing date The closing date for this vacancy may be subject to change any time at the sole discretion of the business.
Sep 21, 2022
Full time
Description and requirements Our Skanska Costain STRABAG joint venture team is working in partnership with HS2 to deliver the new London tunnels from Euston to West Ruislip. Our joint venture team is working on sites at Euston, Old Oak Common and West Ruislip, building tunnels 13 miles long and up to 50m deep, supporting delivery of HS2 phase one. We are looking for A Process and Data Manager to Join our Consents & Engagement team on our HS2 team onsite in London. Job Introduction The Consents & Engagement team's purpose is to deliver an inclusive engagement programme to involve and inform our local community and stakeholders about our approved works. Our Area East team is building the HS2 railway infrastructure in the approaches into Euston Station between Hampstead Road and London Zoo car park. We are not building the station. Our Consent & Engagement team's objectives are to achieve consents in time to start works and ensure all works comply with agreed consents and commitments genuinely involve and inform stakeholders and community as we design and construct our works help locals cope with our works and leave a positive legacy. About the role: Based in Euston as part of SCS' Area East Consents & Engagement team, the Process and Data Manager will report into the Area East Senior Consents & Engagement Manager. You will be an experienced data, business and process or project manager with exceptional Excel skills (there will be an Excel test). You will rely on your expertise in data engineering, PowerBI and database use to develop, improve, integrate, and coordinate existing platforms, systems, and processes to meet the team's requirements. Working with discipline leads and stakeholders from within the project - and occasionally outside the organisation - you will manage a small team of officers in a collaborative, multi-disciplinary environment. You will work closely with technical and non-technical experts who specialise in planning and reporting platforms to develop efficient solutions and processes. With a complete understanding of our works, stakeholders, programme, and our obligations under the HS2 Act and the main works civils contract, the Data and Process Manager will be responsible for the smooth-running of our internal operations, providing advice and support to the broader team. You will also work closely with SCS' core services Consents & Engagement team, who develop and implement strategy and processes for SCS-wide matters as well as provide support and guidance to the area Consents & Engagement teams. You will deputise for the Consents & Engagement Area East lead as required and ensure we are proactively managing the team's reputation with the broader organisation and client. Main Responsibilities Develop and maintain a thorough understanding of changing business requirements Develop, implement, and manage all team processes, systems, and procedures to inform advance planning, achieve KPIs, meet client and community expectations and ensure timely and efficient reporting Oversee accurate information capture, tracking, change management, sharing and reporting across a number of teams Integrate planning, tracking, reporting and processes with other SCS and HS2 teams and platforms including PowerBI, Excel and Microsoft Dynamics as the community database Explore ways to enhance data and process quality, reliability, and integration Remain up to date with industry standards and technological advancements that will improve the quality of your outputs Ensure compliance with all commitments under the HS2 Act and main works civils contract Process information in accordance with GDPR and ensuring the team's compliance with SCS' data security policies and GDPR Key Deliverables: Overhaul reporting process and deliverables Developing and managing a process for capturing C&E lead times in the overarching programme Working with the C&E East-wide team to develop a C&E request process Coordinating with GIS and BIM teams to develop map-based and modelling tools for C&E internal and external use Developing and maintaining a C&E East team procedures manual and process maps Developing and maintaining a team tracker to manage desks, leave, training, start dates/job IDs/end dates Understanding and improving HS2's enquiries and complaints database (SRM) in collaboration with HS2 and other SCS colleagues Achieve error-free, efficient, and coordinated updates and change management for key trackers and databases, in particular project commitments database (U&As) property/resident interface (noise insulation, asset protection, instrumentation & monitoring, surveys, settlement deeds, small claims, special cases) SRM (HS2's stakeholder database) Engagement schedule and lookaheads Monthly reports Consents tracker The Ideal Candidate Essential: A collaborative self-starter with strong problem-solving skills Great logic with excellent analytical ability Expert level Excel skills with the ability to train team members to an advanced level Current expert knowledge of, or ability to quickly acquire expert knowledge of, PowerBI, Aphex, Assetwise, MS Dynamics, SharePoint, and other platforms Project and/or data/process management Ability to work in a highly regulated and pressured environment with shifting priorities, deadlines, and business requirements Demonstrated experience leading a team in the development and delivery of processes and data management Excellent written and spoken communications skills, ensuring consistency, relevance, and accuracy across all channels with proven ability to translate technical information into plain English Technologically competent with the ability to capitalise on BIM, GIS, PowerBI and innovation specialists across the broader team actively seek to implement efficiencies and improvements Previous experience as a data engineer or process/project manager in a similar role Degree in computer science, IT or similar or relevant experience will be considered. Desirable: Data engineering certification (e.g., IBM Certified Data Engineer) is a plus Equal opportunities We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation, and any other protected characteristic - we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska. Equal opportunities We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic - we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska. Flexible working We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role. Reasonable adjustments We would like you to perform at your best at every stage of our recruitment process. Please contact us using if you require any adjustments that would support you throughout your application. More information about the role Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Skanska. For a full role profile, please contact us: Closing date The closing date for this vacancy may be subject to change any time at the sole discretion of the business.
Would you like to join an organisation taking real action for people and the environment? PECT is an independent charity creating sustainable places by supporting the reduction of resource use, enhancing the natural environment, educating on the changes needed and improving the health and wellbeing of communities that we work with. Based at the entrance to a country park on the outskirts of Peterborough, PECT is a fun and dynamic place to work. We deliver real impact and benefits for the environment and our values are based around our team, partners and those we work with: Change - Creating sustainable places that are better for people and the environment Expertise - Use knowledge and experience to design and deliver meaningful impact People - Strong and vibrant team who are committed to sustainability Together - We take collaborative action to create positive change Purpose of role: This is a fantastic opportunity to join PECT in a new and exciting role supporting communities, landowners and wider stakeholders to develop the John Clare Countryside (JCC) Vision. The John Clare Countryside Vision is a resident-conceived and led, area-based project putting nature at the heart of local action tackling the climate emergency and post-Covid recovery. It draws from and celebrates the links to literature and the arts through the area's connections with the nature poet, John Clare. The project will support landowners and communities to help double nature, an ambition of the Local Nature Partnership, endorsed by Peterborough City Council and the Combined Authority. It will help turn community assets such as road verges, churchyards, and community centres into nature rich locations, creating more resilient countryside and communities. The role will involve partnership working, community engagement, stakeholder management and project management as well as line management of a project officer and a natural environment trainee. Through this programme we hope to create a countryside where nature is at the heart of our lives: where swifts and swallows are a central feature of our summer evenings; where hares continue to enthral people as they play in the fields and meadows; where bees and other insects thrive, not decline, and where there are far more ponds, meadows, wildflowers, hedgerows and trees. We want people to be able to walk or cycle out in safety and tranquillity across this thriving countryside, enjoying the sights and sounds and even the silence of the natural world, enjoying dark skies and cherishing the heritage - both natural and man-made around them. The role is being funded by the Green Challenge Recovery Fund. Employer: PECT Based: This position will be based at PECT's offices: Ham Lane House, Ham Lane, Peterborough PE2 5UU. There may be opportunities to work from home on some days. Salary (per annum): £25,000 -£26,500 Closing Date for applications: Ongoing Interview Date: Ongoing Start Date: ASAP End Date: 14 months from start date Hours/Week: 37 hours Work outside normal hours: Occasional evening and weekend work may be required Reports to: Director of Operations (PECT) / Chair of John Clare Partnership Board Key responsibilities: Responsible for moving the project forward including the day-to-day project management and all that entails. Working with some fantastic parishes to support them on their parish nature recovery plans, including hedge and tree planting projects, pond creation and restoration, churchyard management programmes and planting of wild-flower strips Working with the communities and wider partners to deliver the project outcome including the JCC Board, wider partnerships, parish councils and key volunteers Keeping on top of all the paperwork including accurate project records and reporting regular progress to the Director of Operations / Chair of JCC partnership Set up and coordinate the JCC Program Board, including relevant record keeping Manage a new team created specifically for the project as well as contractors and consultants. Telling people about the project through a range of communication activities. Support in the development of future projects and funding including supporting the development of detailed project plans for each of the JCC's five landscape nature recovery projects Get new people involved with the project, including working with residents and schools to help towards the ambition of doubling nature Plan and execute a series of fun and engaging events and activities to promote the project and secure engagement Support and get involved in other PECT activities and initiatives where applicable Ensure that all processes are completed in a timely, accurate and compliant manner and in line with client funding requirements Any other reasonable tasks requested by line manager Person specification Essential criteria: Level 4 qualification or equivalent in relevant subject Experience of community projects, engaging and empowering members of the community or working with schools Enthusiasm for and understanding of environmental/sustainable development issues Excellent organisational and time management skills, ability to manage projects and organise work effectively to a tight schedule and to completion Able to work effectively under pressure and handle changing priorities Experience of attendance and organisation at events Ability to transport equipment to events and undertake manual handling Proven track record of meeting challenging KPIs and targets Demonstrable experience of managing multiple tasks/activities/events at one time Excellent oral and written communication skills Exceptional attention to detail Able to work independently and use own initiative, and within a small team Good experience of IT, especially proficiency in Microsoft Office software Willingness to learn and undertake training where appropriate Desirable Local knowledge Be committed to continuous professional development
Sep 14, 2021
Contractor
Would you like to join an organisation taking real action for people and the environment? PECT is an independent charity creating sustainable places by supporting the reduction of resource use, enhancing the natural environment, educating on the changes needed and improving the health and wellbeing of communities that we work with. Based at the entrance to a country park on the outskirts of Peterborough, PECT is a fun and dynamic place to work. We deliver real impact and benefits for the environment and our values are based around our team, partners and those we work with: Change - Creating sustainable places that are better for people and the environment Expertise - Use knowledge and experience to design and deliver meaningful impact People - Strong and vibrant team who are committed to sustainability Together - We take collaborative action to create positive change Purpose of role: This is a fantastic opportunity to join PECT in a new and exciting role supporting communities, landowners and wider stakeholders to develop the John Clare Countryside (JCC) Vision. The John Clare Countryside Vision is a resident-conceived and led, area-based project putting nature at the heart of local action tackling the climate emergency and post-Covid recovery. It draws from and celebrates the links to literature and the arts through the area's connections with the nature poet, John Clare. The project will support landowners and communities to help double nature, an ambition of the Local Nature Partnership, endorsed by Peterborough City Council and the Combined Authority. It will help turn community assets such as road verges, churchyards, and community centres into nature rich locations, creating more resilient countryside and communities. The role will involve partnership working, community engagement, stakeholder management and project management as well as line management of a project officer and a natural environment trainee. Through this programme we hope to create a countryside where nature is at the heart of our lives: where swifts and swallows are a central feature of our summer evenings; where hares continue to enthral people as they play in the fields and meadows; where bees and other insects thrive, not decline, and where there are far more ponds, meadows, wildflowers, hedgerows and trees. We want people to be able to walk or cycle out in safety and tranquillity across this thriving countryside, enjoying the sights and sounds and even the silence of the natural world, enjoying dark skies and cherishing the heritage - both natural and man-made around them. The role is being funded by the Green Challenge Recovery Fund. Employer: PECT Based: This position will be based at PECT's offices: Ham Lane House, Ham Lane, Peterborough PE2 5UU. There may be opportunities to work from home on some days. Salary (per annum): £25,000 -£26,500 Closing Date for applications: Ongoing Interview Date: Ongoing Start Date: ASAP End Date: 14 months from start date Hours/Week: 37 hours Work outside normal hours: Occasional evening and weekend work may be required Reports to: Director of Operations (PECT) / Chair of John Clare Partnership Board Key responsibilities: Responsible for moving the project forward including the day-to-day project management and all that entails. Working with some fantastic parishes to support them on their parish nature recovery plans, including hedge and tree planting projects, pond creation and restoration, churchyard management programmes and planting of wild-flower strips Working with the communities and wider partners to deliver the project outcome including the JCC Board, wider partnerships, parish councils and key volunteers Keeping on top of all the paperwork including accurate project records and reporting regular progress to the Director of Operations / Chair of JCC partnership Set up and coordinate the JCC Program Board, including relevant record keeping Manage a new team created specifically for the project as well as contractors and consultants. Telling people about the project through a range of communication activities. Support in the development of future projects and funding including supporting the development of detailed project plans for each of the JCC's five landscape nature recovery projects Get new people involved with the project, including working with residents and schools to help towards the ambition of doubling nature Plan and execute a series of fun and engaging events and activities to promote the project and secure engagement Support and get involved in other PECT activities and initiatives where applicable Ensure that all processes are completed in a timely, accurate and compliant manner and in line with client funding requirements Any other reasonable tasks requested by line manager Person specification Essential criteria: Level 4 qualification or equivalent in relevant subject Experience of community projects, engaging and empowering members of the community or working with schools Enthusiasm for and understanding of environmental/sustainable development issues Excellent organisational and time management skills, ability to manage projects and organise work effectively to a tight schedule and to completion Able to work effectively under pressure and handle changing priorities Experience of attendance and organisation at events Ability to transport equipment to events and undertake manual handling Proven track record of meeting challenging KPIs and targets Demonstrable experience of managing multiple tasks/activities/events at one time Excellent oral and written communication skills Exceptional attention to detail Able to work independently and use own initiative, and within a small team Good experience of IT, especially proficiency in Microsoft Office software Willingness to learn and undertake training where appropriate Desirable Local knowledge Be committed to continuous professional development
9 Month FTC We are seeking an experienced Financial Crime Monitoring and Screening Manager to join our growing Financial Crime team in the 2LoD, to play a leading role in the definition, design, tuning and oversight of all risk assessment, screening and monitoring systems. Ensuring that anti money laundering (AML) and combatting terrorist financing (CTF) regulatory requirements are met. Key Responsibilities: Liaison with staff at subsidiaries and business units on all Screening and Monitoring related matters. Through consultation ensure a consistent method to risk assess all customers and relationships exists and is effective. Oversee the effectiveness of the operational activities related with systems and alerts. Supporting the 1st line business with AML and other Financial Crime system related enquiries. Preparing AML & other Financial Crime system related management information for reporting. Devising material for staff AML and other Financial Crime training and communications, including maintenance of reference and awareness material on the Bank's / Group Intranet site. Be responsible for acting on intelligence provided by the Nominated Officer and enhancing systems led typologies in line with Law Enforcement and FIU recommendations. Using a risk-based approach provide oversight on the AML and general Financial Crime systems risk, governance and controls framework and report on and implement improvements. Providing expertise to review new and emerging industry initiatives to highlight and implement requirements; including to support project teams and the delivery of new products and processes. Conducting Threat Assessments and gap analyses against requirements. Ensuring procedures are complete, fit for purpose and regularly reviewed. Supporting Fraud Investigations and response capability as appropriate. Acting as a Fraud and Money Laundering Analyst and reviewing and adjusting anti-fraud and AML rule sets as required. Ensuring that intelligence is shared between all parts of the STB Group. Working with stakeholders to deliver projects and implement business changes to optimise screening and matching rules for customer identification and PEP/Sanction alerts for new products and product changes. Reviewing and optimising PEP/Sanction screening and AML matching systems. Engagement with the Compliance Monitoring Team to ensure execution of the programme for oversight and monitoring of the effectiveness of AML controls. What you will Bring: A minimum of 3 years' experience in a Financial Crime systems related role. Knowledge of the UK AML and combatting terrorist financing regime including experience of AML, CTF and ABC policies and procedures. Practical knowledge and experience of commonly deployed anti money laundering systems (inc. PEPs, Sanctions screening and TM tools). A fraud or money laundering related qualification is desirable.
Sep 10, 2021
Contractor
9 Month FTC We are seeking an experienced Financial Crime Monitoring and Screening Manager to join our growing Financial Crime team in the 2LoD, to play a leading role in the definition, design, tuning and oversight of all risk assessment, screening and monitoring systems. Ensuring that anti money laundering (AML) and combatting terrorist financing (CTF) regulatory requirements are met. Key Responsibilities: Liaison with staff at subsidiaries and business units on all Screening and Monitoring related matters. Through consultation ensure a consistent method to risk assess all customers and relationships exists and is effective. Oversee the effectiveness of the operational activities related with systems and alerts. Supporting the 1st line business with AML and other Financial Crime system related enquiries. Preparing AML & other Financial Crime system related management information for reporting. Devising material for staff AML and other Financial Crime training and communications, including maintenance of reference and awareness material on the Bank's / Group Intranet site. Be responsible for acting on intelligence provided by the Nominated Officer and enhancing systems led typologies in line with Law Enforcement and FIU recommendations. Using a risk-based approach provide oversight on the AML and general Financial Crime systems risk, governance and controls framework and report on and implement improvements. Providing expertise to review new and emerging industry initiatives to highlight and implement requirements; including to support project teams and the delivery of new products and processes. Conducting Threat Assessments and gap analyses against requirements. Ensuring procedures are complete, fit for purpose and regularly reviewed. Supporting Fraud Investigations and response capability as appropriate. Acting as a Fraud and Money Laundering Analyst and reviewing and adjusting anti-fraud and AML rule sets as required. Ensuring that intelligence is shared between all parts of the STB Group. Working with stakeholders to deliver projects and implement business changes to optimise screening and matching rules for customer identification and PEP/Sanction alerts for new products and product changes. Reviewing and optimising PEP/Sanction screening and AML matching systems. Engagement with the Compliance Monitoring Team to ensure execution of the programme for oversight and monitoring of the effectiveness of AML controls. What you will Bring: A minimum of 3 years' experience in a Financial Crime systems related role. Knowledge of the UK AML and combatting terrorist financing regime including experience of AML, CTF and ABC policies and procedures. Practical knowledge and experience of commonly deployed anti money laundering systems (inc. PEPs, Sanctions screening and TM tools). A fraud or money laundering related qualification is desirable.