Shift Supervisor - Bedford Branston Way DT We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. We've got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Here you'll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment. We're looking for candidates with previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you'll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You'll be an ambassador for our partner networks, making sure our partners know, here they belong. The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include: Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience Identifying teachable moments to share best practices with the team Seeing challenges as opportunities for continuous improvement to drive operational excellence. Executing store operations during scheduled shifts, including organising opening and closing duties. Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we'll offer you a competitive starting salary and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you're on shift Our store bonus program Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners Great long-term career opportunities in store and support center So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more.
May 17, 2024
Full time
Shift Supervisor - Bedford Branston Way DT We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. We've got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Here you'll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment. We're looking for candidates with previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you'll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You'll be an ambassador for our partner networks, making sure our partners know, here they belong. The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include: Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience Identifying teachable moments to share best practices with the team Seeing challenges as opportunities for continuous improvement to drive operational excellence. Executing store operations during scheduled shifts, including organising opening and closing duties. Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we'll offer you a competitive starting salary and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you're on shift Our store bonus program Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners Great long-term career opportunities in store and support center So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more.
I'm partnering with a well-known Facilities business in the UK on their brand new L&D Business Partner role. Salary up to £60,000 (max). 4 days per week in their office with Fridays working from home (non-negotiable). Role profile: The focus of this role will be developing and implementing effective L&D programmes, ensuring a competent and well-trained workforce capable of delivering their operational, statutory and professional goals. In this diverse and immersive role, the new L&D Partner will identify, design, deliver and evaluate learning needs and activities in the business. This will include managing technical and statutory training provisions, behavioural skills framework, leadership and management development, induction and mandatory training, as well as supporting their wider People strategy and EDI agenda. Duties and responsibilities: Liaising with key stakeholders to establish current and future learning / training objectives and requirements. Undertaking training needs analysis, including assessment of technical and statutory competency and skill requirements. Supporting the HR Director to enhance the business' Training Academy, creating a framework for learning that is fit for purpose and well utilised across the business. Coordinating key training programmes, scheduling training sessions, communicating with delegates and training providers, managing feedback surveys and keeping line managers updated on progress. Supporting content creation, working with the HR Business Partnering team and stakeholders to review and deliver content in line with role requirements and relevant legislation. Owning and maintaining the Corporate Induction programme, ensuring it remains relevant, engaging and is delivered to a high quality standard. Developing and maintain the Training Toolkit, empowering local teams to develop training plans and navigate the training request process, supporting with any queries around training opportunities. Supporting the management and implementation of Apprenticeship opportunities and management of the Apprentice Levy account. Other duties and tasks in line with the work level of this post. It may be amended from time to time within the scope and general level of responsibility attached to this role. Who you are / what you bring: A proactive and creative L&D professional. You are confident in your ability as a trainer. You can undertake learning needs analyses and identify learning solutions to meet varied training needs. You can design and develop content (including e-learning) to reflect this, whilst also supporting business goals, culture change and compliance. Knowledge and experience of Apprenticeships and the Apprenticeship Levy (essential) A team player, willing to roll your sleeves up to get the job done - but also able to work autonomously and at pace. Project management and organisation skills Effective communication and stakeholder management skills, able to influence at all levels. Competent level of proficiency in the Microsoft suite and learning management systems. Knowledge of health and safety protocols in a work environment (essential) Experience in facilities, construction, manufacturing or other 'blue collar' environments is of particular interest. Also, experience in retail environments. The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.
May 17, 2024
Full time
I'm partnering with a well-known Facilities business in the UK on their brand new L&D Business Partner role. Salary up to £60,000 (max). 4 days per week in their office with Fridays working from home (non-negotiable). Role profile: The focus of this role will be developing and implementing effective L&D programmes, ensuring a competent and well-trained workforce capable of delivering their operational, statutory and professional goals. In this diverse and immersive role, the new L&D Partner will identify, design, deliver and evaluate learning needs and activities in the business. This will include managing technical and statutory training provisions, behavioural skills framework, leadership and management development, induction and mandatory training, as well as supporting their wider People strategy and EDI agenda. Duties and responsibilities: Liaising with key stakeholders to establish current and future learning / training objectives and requirements. Undertaking training needs analysis, including assessment of technical and statutory competency and skill requirements. Supporting the HR Director to enhance the business' Training Academy, creating a framework for learning that is fit for purpose and well utilised across the business. Coordinating key training programmes, scheduling training sessions, communicating with delegates and training providers, managing feedback surveys and keeping line managers updated on progress. Supporting content creation, working with the HR Business Partnering team and stakeholders to review and deliver content in line with role requirements and relevant legislation. Owning and maintaining the Corporate Induction programme, ensuring it remains relevant, engaging and is delivered to a high quality standard. Developing and maintain the Training Toolkit, empowering local teams to develop training plans and navigate the training request process, supporting with any queries around training opportunities. Supporting the management and implementation of Apprenticeship opportunities and management of the Apprentice Levy account. Other duties and tasks in line with the work level of this post. It may be amended from time to time within the scope and general level of responsibility attached to this role. Who you are / what you bring: A proactive and creative L&D professional. You are confident in your ability as a trainer. You can undertake learning needs analyses and identify learning solutions to meet varied training needs. You can design and develop content (including e-learning) to reflect this, whilst also supporting business goals, culture change and compliance. Knowledge and experience of Apprenticeships and the Apprenticeship Levy (essential) A team player, willing to roll your sleeves up to get the job done - but also able to work autonomously and at pace. Project management and organisation skills Effective communication and stakeholder management skills, able to influence at all levels. Competent level of proficiency in the Microsoft suite and learning management systems. Knowledge of health and safety protocols in a work environment (essential) Experience in facilities, construction, manufacturing or other 'blue collar' environments is of particular interest. Also, experience in retail environments. The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.
Store Manager - Camberley We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. We've got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Here you'll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment. We're looking for candidates with previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you'll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You'll be an ambassador for our partner networks, making sure our partners know, here they belong. The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include: Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience Identifying teachable moments to share best practices with the team Seeing challenges as opportunities for continuous improvement to drive operational excellence. Executing store operations during scheduled shifts, including organising opening and closing duties Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we'll offer you a competitive starting salary and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you're on shift Our store bonus program Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners Great long-term career opportunities in store and support center So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more.
May 16, 2024
Full time
Store Manager - Camberley We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. We've got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Here you'll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment. We're looking for candidates with previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you'll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You'll be an ambassador for our partner networks, making sure our partners know, here they belong. The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include: Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience Identifying teachable moments to share best practices with the team Seeing challenges as opportunities for continuous improvement to drive operational excellence. Executing store operations during scheduled shifts, including organising opening and closing duties Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we'll offer you a competitive starting salary and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you're on shift Our store bonus program Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners Great long-term career opportunities in store and support center So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more.
Store Manager - Shoreditch We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. We've got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Here you'll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment. We're looking for candidates with previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you'll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You'll be an ambassador for our partner networks, making sure our partners know, here they belong. The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include: Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience Identifying teachable moments to share best practices with the team Seeing challenges as opportunities for continuous improvement to drive operational excellence. Executing store operations during scheduled shifts, including organising opening and closing duties Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we'll offer you a competitive starting salary and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you're on shift Our store bonus program Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners Great long-term career opportunities in store and support center So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more.
May 16, 2024
Full time
Store Manager - Shoreditch We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. We've got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Here you'll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment. We're looking for candidates with previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you'll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You'll be an ambassador for our partner networks, making sure our partners know, here they belong. The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include: Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience Identifying teachable moments to share best practices with the team Seeing challenges as opportunities for continuous improvement to drive operational excellence. Executing store operations during scheduled shifts, including organising opening and closing duties Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we'll offer you a competitive starting salary and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you're on shift Our store bonus program Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners Great long-term career opportunities in store and support center So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more.
Store Manager - Cardiff We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. We've got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Here you'll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment. We're looking for candidates with previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you'll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You'll be an ambassador for our partner networks, making sure our partners know, here they belong. The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include: Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience Identifying teachable moments to share best practices with the team Seeing challenges as opportunities for continuous improvement to drive operational excellence. Executing store operations during scheduled shifts, including organising opening and closing duties Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we'll offer you a competitive starting salary and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you're on shift Our store bonus program Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners Great long-term career opportunities in store and support center So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more.
May 16, 2024
Full time
Store Manager - Cardiff We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. We've got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Here you'll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment. We're looking for candidates with previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you'll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You'll be an ambassador for our partner networks, making sure our partners know, here they belong. The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include: Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience Identifying teachable moments to share best practices with the team Seeing challenges as opportunities for continuous improvement to drive operational excellence. Executing store operations during scheduled shifts, including organising opening and closing duties Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we'll offer you a competitive starting salary and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you're on shift Our store bonus program Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners Great long-term career opportunities in store and support center So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more.
Store Manager - Coventry We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. We've got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Here you'll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment. We're looking for candidates with previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you'll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You'll be an ambassador for our partner networks, making sure our partners know, here they belong. The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include: Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience Identifying teachable moments to share best practices with the team Seeing challenges as opportunities for continuous improvement to drive operational excellence. Executing store operations during scheduled shifts, including organising opening and closing duties Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we'll offer you a competitive starting salary and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you're on shift Our store bonus program Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners Great long-term career opportunities in store and support center So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more.
May 16, 2024
Full time
Store Manager - Coventry We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. We've got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Here you'll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment. We're looking for candidates with previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you'll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You'll be an ambassador for our partner networks, making sure our partners know, here they belong. The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include: Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience Identifying teachable moments to share best practices with the team Seeing challenges as opportunities for continuous improvement to drive operational excellence. Executing store operations during scheduled shifts, including organising opening and closing duties Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we'll offer you a competitive starting salary and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you're on shift Our store bonus program Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners Great long-term career opportunities in store and support center So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more.
Store Manager - Walton on Thames We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. We've got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Here you'll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment. We're looking for candidates with previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you'll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You'll be an ambassador for our partner networks, making sure our partners know, here they belong. The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include: Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience Identifying teachable moments to share best practices with the team Seeing challenges as opportunities for continuous improvement to drive operational excellence. Executing store operations during scheduled shifts, including organising opening and closing duties Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we'll offer you a competitive starting salary and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you're on shift Our store bonus program Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners Great long-term career opportunities in store and support center So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more.
May 16, 2024
Full time
Store Manager - Walton on Thames We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. We've got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Here you'll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment. We're looking for candidates with previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you'll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You'll be an ambassador for our partner networks, making sure our partners know, here they belong. The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include: Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience Identifying teachable moments to share best practices with the team Seeing challenges as opportunities for continuous improvement to drive operational excellence. Executing store operations during scheduled shifts, including organising opening and closing duties Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we'll offer you a competitive starting salary and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you're on shift Our store bonus program Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners Great long-term career opportunities in store and support center So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more.
Operational Trainer The Role We have an exciting opportunity for an Operational Trainer to join our childcare specialist business, Morton Michel. Responsible for supporting and developing teams in line with business goals and operational plans whilst promoting a developmental and performance led culture. Whether you are looking for your first training role or if you are an experience trainer, we would like to hear from you. Responsibilities Design and deliver a wide range of insurance products, systems & process, regulatory and technical training solutions which enhance employee's knowledge, awareness, and competence. Facilitate training and other learning solutions in an effective engaging manner than meets the expectations of the learner and the business objectives for improved performance. Maintain training & competence records to evidence competence and work closely with line managers to identify competency gaps within their teams. Deliver training to new starters and support them through the induction process ensuring they have the necessary competency levels required for their role. Provide training to ensure quality and regulatory awareness standards are clear and understood in accordance with PIB Group requirements and FCA regulatory standards. Act as a role model for learning and development relationships and become the first port of call for product, system, process, regulatory and technical training guidance. Work with key stake holders to understand the business change activity requirements and deliver appropriate training solutions which meet the identified technical competency gaps and requirements. Experience Experience of working within a Regulated FCA environment, in line with T&C requirements and understand the compliance role within regulated industry with proven experience. Able to achieve results in a friendly manner but at the same time maintain quality and standards whilst being able to articulate and communicate training to the business. Creative in designing and delivering learning interventions which encourage engagement & collaboration. You will act as a role model and champion for learning and development. Able to communicate to the highest of standards at any level and be a great relationship builder. Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
May 14, 2024
Full time
Operational Trainer The Role We have an exciting opportunity for an Operational Trainer to join our childcare specialist business, Morton Michel. Responsible for supporting and developing teams in line with business goals and operational plans whilst promoting a developmental and performance led culture. Whether you are looking for your first training role or if you are an experience trainer, we would like to hear from you. Responsibilities Design and deliver a wide range of insurance products, systems & process, regulatory and technical training solutions which enhance employee's knowledge, awareness, and competence. Facilitate training and other learning solutions in an effective engaging manner than meets the expectations of the learner and the business objectives for improved performance. Maintain training & competence records to evidence competence and work closely with line managers to identify competency gaps within their teams. Deliver training to new starters and support them through the induction process ensuring they have the necessary competency levels required for their role. Provide training to ensure quality and regulatory awareness standards are clear and understood in accordance with PIB Group requirements and FCA regulatory standards. Act as a role model for learning and development relationships and become the first port of call for product, system, process, regulatory and technical training guidance. Work with key stake holders to understand the business change activity requirements and deliver appropriate training solutions which meet the identified technical competency gaps and requirements. Experience Experience of working within a Regulated FCA environment, in line with T&C requirements and understand the compliance role within regulated industry with proven experience. Able to achieve results in a friendly manner but at the same time maintain quality and standards whilst being able to articulate and communicate training to the business. Creative in designing and delivering learning interventions which encourage engagement & collaboration. You will act as a role model and champion for learning and development. Able to communicate to the highest of standards at any level and be a great relationship builder. Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Your future is hereA place to thrive Being part of Nottingham College means playing a vital part in helping thousands of people reach their potential. Together, we're making a positive difference to our learners, to our communities and to each other. We're building better futures, for others and for ourselves. Here, you'll have the freedom to work in a way that suits you, the support to thrive and the opportunity to shape your career. Who we need We are looking for an enthusiastic and passionate, highly skilled M.E.T. trainer who is able to showcase the knowledge and experience they have gained from within the Vehicle Body Repair industry. If you want to inspire and encourage the growth and development of the next generation of panel preparers, painters and damage repair specialists, then please apply to work within a great team here at our Ruddington Campus of EMTEC, Nottingham College. The role will require the ability for you to be able to, or be willing to develop yourself to be able to; -Plan, prepare, design and deliver high quality teaching learning and assessment in the M.E.T skills of Vehicle Body Repair -Ensure apprentices gain the relevant knowledge, skills, and behaviours required within this vocational area -To help and support Apprentices to meet their End Point Assessment requirements -Be able to Create Individual Learning Plans for an apprentice and be responsible in supporting blended learning opportunities for on-site and distance training and learning -Be able to motivate and inspire all apprentices so that they are encouraged to achieve excellence within their learning experience -Present a professional and positive attitude that will encourage Apprentices to achieve their full potential, whilst aiming for distinction level grades What you'll bring You need to be a passionate and enthusiastic expert within the Automotive Body Repair sector. You should have the passion and drive and want to pass on your experience within a professional and fully operational training environment. You should possess, or be willing to achieve the following; -A recognised subject-related qualification at Level 3 or above or equivalent occupational competence with this subject area or from with the Light Vehicle Technology background -A Certificate in Education, PGCE or DTLLS -Demonstrable industrial experience and occupational competence -Experience of successful team working and be committed to a team-based approach -The ability to work flexibly to meet the needs of all our apprentices -Exceptional organisational and planning skills with excellent timekeeping and attendance Interviews / Assessments are planned for: W/C 10th June 2024 A place to belong Join a diverse, vibrant community of over 1,300 staff and feel welcome from day one. Whether it's enjoying a cuppa and a chat at our Wellness Cafes, collaborating with your colleagues or making the most of the facilities on our campuses, this is a place you can feel involved, connected and supported. With an attractive benefits package including 35 days annual leave, flexible working opportunities, access to a generous pension scheme and perks package, this is a place where you will feel valued and where you can grow and develop. It's a place where you can share your ideas, work with people from all kinds of backgrounds and together, make a positive difference. Be a part of a dynamic and diverse team that thrives on innovation, creativity, and outstanding outcomes. Our aim is for our workforce to mirror the rich diversity of the individuals and communities we serve, creating an environment where a range of experiences, skills, and viewpoints are valued. Within our inclusive workplace, everyone is given the opportunity to belong. As part of this we are happy to consider any reasonable adjustments that successful candidates may need. Nottingham College is committed to safeguarding and promoting the wellbeing of our students and expects all staff and volunteers to share this commitment. Background checks including employer references and an enhanced DBS check will be required for this role.
May 14, 2024
Full time
Your future is hereA place to thrive Being part of Nottingham College means playing a vital part in helping thousands of people reach their potential. Together, we're making a positive difference to our learners, to our communities and to each other. We're building better futures, for others and for ourselves. Here, you'll have the freedom to work in a way that suits you, the support to thrive and the opportunity to shape your career. Who we need We are looking for an enthusiastic and passionate, highly skilled M.E.T. trainer who is able to showcase the knowledge and experience they have gained from within the Vehicle Body Repair industry. If you want to inspire and encourage the growth and development of the next generation of panel preparers, painters and damage repair specialists, then please apply to work within a great team here at our Ruddington Campus of EMTEC, Nottingham College. The role will require the ability for you to be able to, or be willing to develop yourself to be able to; -Plan, prepare, design and deliver high quality teaching learning and assessment in the M.E.T skills of Vehicle Body Repair -Ensure apprentices gain the relevant knowledge, skills, and behaviours required within this vocational area -To help and support Apprentices to meet their End Point Assessment requirements -Be able to Create Individual Learning Plans for an apprentice and be responsible in supporting blended learning opportunities for on-site and distance training and learning -Be able to motivate and inspire all apprentices so that they are encouraged to achieve excellence within their learning experience -Present a professional and positive attitude that will encourage Apprentices to achieve their full potential, whilst aiming for distinction level grades What you'll bring You need to be a passionate and enthusiastic expert within the Automotive Body Repair sector. You should have the passion and drive and want to pass on your experience within a professional and fully operational training environment. You should possess, or be willing to achieve the following; -A recognised subject-related qualification at Level 3 or above or equivalent occupational competence with this subject area or from with the Light Vehicle Technology background -A Certificate in Education, PGCE or DTLLS -Demonstrable industrial experience and occupational competence -Experience of successful team working and be committed to a team-based approach -The ability to work flexibly to meet the needs of all our apprentices -Exceptional organisational and planning skills with excellent timekeeping and attendance Interviews / Assessments are planned for: W/C 10th June 2024 A place to belong Join a diverse, vibrant community of over 1,300 staff and feel welcome from day one. Whether it's enjoying a cuppa and a chat at our Wellness Cafes, collaborating with your colleagues or making the most of the facilities on our campuses, this is a place you can feel involved, connected and supported. With an attractive benefits package including 35 days annual leave, flexible working opportunities, access to a generous pension scheme and perks package, this is a place where you will feel valued and where you can grow and develop. It's a place where you can share your ideas, work with people from all kinds of backgrounds and together, make a positive difference. Be a part of a dynamic and diverse team that thrives on innovation, creativity, and outstanding outcomes. Our aim is for our workforce to mirror the rich diversity of the individuals and communities we serve, creating an environment where a range of experiences, skills, and viewpoints are valued. Within our inclusive workplace, everyone is given the opportunity to belong. As part of this we are happy to consider any reasonable adjustments that successful candidates may need. Nottingham College is committed to safeguarding and promoting the wellbeing of our students and expects all staff and volunteers to share this commitment. Background checks including employer references and an enhanced DBS check will be required for this role.
Your future is hereA place to thrive Being part of Nottingham College means playing a vital part in helping thousands of people reach their potential. Together, we're making a positive difference to our learners, to our communities and to each other. We're building better futures, for others and for ourselves. Here, you'll have the freedom to work in a way that suits you, the support to thrive and the opportunity to shape your career. Who we need We are looking for an enthusiastic and passionate, highly skilled Vehicle Damage Assessor, who is able to showcase the knowledge and experience they have gained from within the Vehicle Body Repair industry. If you want to inspire and encourage the growth and development of the next generation of panel preparers, painters and damage repair specialists, then please apply to work within a great team here at our Ruddington Campus of EMTEC, Nottingham College. The role will require the ability for you to be able to, or be willing to develop yourself to be able to; -Plan, prepare, design and deliver high quality teaching learning and assessment to cover all aspects of the VDA Assessor's role -Ensure apprentices gain the relevant knowledge, skills, and behaviours required within this vocational area - preferably with Panel, M.E.T. or Paint background and experience within the industry -To help and support Apprentices to meet their End Point Assessment requirements -Be able to Create Individual Learning Plans for an apprentice and be responsible in supporting blended learning opportunities for on-site and distance training and learning -Be able to motivate and inspire all apprentices so that they are encouraged to achieve excellence within their learning experience -Present a professional and positive attitude that will encourage Apprentices to achieve their full potential, whilst aiming for distinction level grades What you'll bring You need to be a passionate and enthusiastic expert within the Automotive Vehicle Damage Assessor sector. You should have the passion and drive and want to pass on your experience within a professional and fully operational training environment. You should possess, or be willing to achieve the following; -A recognised subject-related qualification at Level 3 or above or equivalent occupational competence with this subject area -A suitable VDA accreditation -A Certificate in Education, PGCE or DTLLS -Demonstrable industrial experience and occupational competence -Experience of successful team working and be committed to a team-based approach -The ability to work flexibly to meet the needs of all our apprentices -Exceptional organisational and planning skills with excellent timekeeping and attendance Interviews / Assessments are planned for: W/C 10th June 2024 A place to belong Join a diverse, vibrant community of over 1,300 staff and feel welcome from day one. Whether it's enjoying a cuppa and a chat at our Wellness Cafes, collaborating with your colleagues or making the most of the facilities on our campuses, this is a place you can feel involved, connected and supported. With an attractive benefits package including 35 days annual leave, flexible working opportunities, access to a generous pension scheme and perks package, this is a place where you will feel valued and where you can grow and develop. It's a place where you can share your ideas, work with people from all kinds of backgrounds and together, make a positive difference. Be a part of a dynamic and diverse team that thrives on innovation, creativity, and outstanding outcomes. Our aim is for our workforce to mirror the rich diversity of the individuals and communities we serve, creating an environment where a range of experiences, skills, and viewpoints are valued. Within our inclusive workplace, everyone is given the opportunity to belong. As part of this we are happy to consider any reasonable adjustments that successful candidates may need. Nottingham College is committed to safeguarding and promoting the wellbeing of our students and expects all staff and volunteers to share this commitment. Background checks including employer references and an enhanced DBS check will be required for this role.
May 13, 2024
Full time
Your future is hereA place to thrive Being part of Nottingham College means playing a vital part in helping thousands of people reach their potential. Together, we're making a positive difference to our learners, to our communities and to each other. We're building better futures, for others and for ourselves. Here, you'll have the freedom to work in a way that suits you, the support to thrive and the opportunity to shape your career. Who we need We are looking for an enthusiastic and passionate, highly skilled Vehicle Damage Assessor, who is able to showcase the knowledge and experience they have gained from within the Vehicle Body Repair industry. If you want to inspire and encourage the growth and development of the next generation of panel preparers, painters and damage repair specialists, then please apply to work within a great team here at our Ruddington Campus of EMTEC, Nottingham College. The role will require the ability for you to be able to, or be willing to develop yourself to be able to; -Plan, prepare, design and deliver high quality teaching learning and assessment to cover all aspects of the VDA Assessor's role -Ensure apprentices gain the relevant knowledge, skills, and behaviours required within this vocational area - preferably with Panel, M.E.T. or Paint background and experience within the industry -To help and support Apprentices to meet their End Point Assessment requirements -Be able to Create Individual Learning Plans for an apprentice and be responsible in supporting blended learning opportunities for on-site and distance training and learning -Be able to motivate and inspire all apprentices so that they are encouraged to achieve excellence within their learning experience -Present a professional and positive attitude that will encourage Apprentices to achieve their full potential, whilst aiming for distinction level grades What you'll bring You need to be a passionate and enthusiastic expert within the Automotive Vehicle Damage Assessor sector. You should have the passion and drive and want to pass on your experience within a professional and fully operational training environment. You should possess, or be willing to achieve the following; -A recognised subject-related qualification at Level 3 or above or equivalent occupational competence with this subject area -A suitable VDA accreditation -A Certificate in Education, PGCE or DTLLS -Demonstrable industrial experience and occupational competence -Experience of successful team working and be committed to a team-based approach -The ability to work flexibly to meet the needs of all our apprentices -Exceptional organisational and planning skills with excellent timekeeping and attendance Interviews / Assessments are planned for: W/C 10th June 2024 A place to belong Join a diverse, vibrant community of over 1,300 staff and feel welcome from day one. Whether it's enjoying a cuppa and a chat at our Wellness Cafes, collaborating with your colleagues or making the most of the facilities on our campuses, this is a place you can feel involved, connected and supported. With an attractive benefits package including 35 days annual leave, flexible working opportunities, access to a generous pension scheme and perks package, this is a place where you will feel valued and where you can grow and develop. It's a place where you can share your ideas, work with people from all kinds of backgrounds and together, make a positive difference. Be a part of a dynamic and diverse team that thrives on innovation, creativity, and outstanding outcomes. Our aim is for our workforce to mirror the rich diversity of the individuals and communities we serve, creating an environment where a range of experiences, skills, and viewpoints are valued. Within our inclusive workplace, everyone is given the opportunity to belong. As part of this we are happy to consider any reasonable adjustments that successful candidates may need. Nottingham College is committed to safeguarding and promoting the wellbeing of our students and expects all staff and volunteers to share this commitment. Background checks including employer references and an enhanced DBS check will be required for this role.
Shift Supervisor - Richmond We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. We've got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Here you'll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment. We're looking for candidates with previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you'll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You'll be an ambassador for our partner networks, making sure our partners know, here they belong. The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include: Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience Identifying teachable moments to share best practices with the team Seeing challenges as opportunities for continuous improvement to drive operational excellence. Executing store operations during scheduled shifts, including organising opening and closing duties. Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we'll offer you a competitive starting salary and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you're on shift Our store bonus program Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners Great long-term career opportunities in store and support center So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more.
May 13, 2024
Full time
Shift Supervisor - Richmond We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. We've got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Here you'll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment. We're looking for candidates with previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you'll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You'll be an ambassador for our partner networks, making sure our partners know, here they belong. The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include: Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience Identifying teachable moments to share best practices with the team Seeing challenges as opportunities for continuous improvement to drive operational excellence. Executing store operations during scheduled shifts, including organising opening and closing duties. Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we'll offer you a competitive starting salary and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you're on shift Our store bonus program Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners Great long-term career opportunities in store and support center So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more.
Shift Supervisor - South Wimbledon We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. We've got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Here you'll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment. We're looking for candidates with previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you'll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You'll be an ambassador for our partner networks, making sure our partners know, here they belong. The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include: Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience Identifying teachable moments to share best practices with the team Seeing challenges as opportunities for continuous improvement to drive operational excellence. Executing store operations during scheduled shifts, including organising opening and closing duties. Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we'll offer you a competitive starting salary and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you're on shift Our store bonus program Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners Great long-term career opportunities in store and support center So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more.
May 13, 2024
Full time
Shift Supervisor - South Wimbledon We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we're not just about brewing great coffee, we're about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. We've got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. Here you'll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment. We're looking for candidates with previous coaching or supervisory experience in a customer facing role. You'll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You'll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you'll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You'll be an ambassador for our partner networks, making sure our partners know, here they belong. The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include: Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience Identifying teachable moments to share best practices with the team Seeing challenges as opportunities for continuous improvement to drive operational excellence. Executing store operations during scheduled shifts, including organising opening and closing duties. Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we'll offer you a competitive starting salary and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you're on shift Our store bonus program Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners Great long-term career opportunities in store and support center So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong. What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there's always room for one more.
JSM Group is a trusted utilities service provider specialising in the delivery of integrated Power, Telecoms, Gas and Multiutilities solutions, we are a private equity backed business that continues to see rapid growth in all sectors. Since inception in 1998 JSM have grown their capability and developed long term relationships with a broad spectrum of clients, delivering significant infrastructure projects for industry leading energy and communications companies across the UK.
Role Description
To assist in the facilitation and running of the JSM Training Centre whilst enabling the delivery, assessments, coordination, along with collating all feedback and test papers for internal and external clients meets the required standards.
Ensuring consistency and providing outstanding delivery and performance of training along with all training materials to industry standards.
Principal Duties and Accountabilities
The training element of the position is to give all staff and candidates the skills, under pinning knowledge, along with an industry understanding with all the practical skills and motivation to conduct work-related tasks.
The Training Specialist will assist the Training Department in the development, delivery and quality assurance of all learning and development material. Alongside the delivery of courses and company inductions in accordance with the company policies and mission statement.
The development work will relate to the ongoing, long-term continuous personal development and improvement of employees and candidates so that they can fulfil their own potential and operational role within that organisation.
The training specialist is also responsible for developing and measuring of comprehensive training packages that encompasses both elements to maintain a motivated and skilled workforce.
General Duties
* Identifying learning and development needs within JSM through job analysis, appraisal schemes and regular consultation with senior managers
* Designing and developing learning and development programs based on industry standards and on individual training needs analysis.
* Working in a team to produce programs that are satisfactory to all relevant parties within JSM Group, including line managers and senior managers.
* Devising individual learning plans
* Producing training materials for courses and inductions
* Delivery of learning and development programs
* Monitoring and reviewing the progress of trainees by using questionnaires along with discussions and occupational based audits in line with line manager requirements.
* Ensuring that statutory training requirements are achieved in line with policy.
* Produce training materials and manuals for courses.
* Keep up to date with developments in training problems, either on a one-to-one basis or in groups
* Provide material to the training manager for reports for both the HR director and board of directors on training issues such as noncompliance and skills gaps.
* Maintain personal CPD and knowledge of all industry standards.
Skills
* A positive can-do attitude.
* Good communications skills, both written and verbal
* Comfortable in live Q&A situations in relation to training activity and direct application.
* Self-motivated but able to work as part of a team, with the ability to adapt & react to changing situations.
* Good organizational and Time-management skills.
* A smart appearance and professional manner.
* Good interpersonal skills
* Good written and spoken communication skills.
* Problem-solving skills
* Initiative and the ability to offer innovative ideas.
* Good organisational and planning skills
* Good facilitation and presentation skills
* A personal commitment to improving one's own knowledge and skills
Qualifications
* Minimum of 2 years teaching/delivering experience.
* Competent in use of MS office suite.
* Level 3 Award in Education and Training (EATS) (or equivalent).
* Qualifications in construction/utility industry (desired or equivalent)
* EUSR Trainer accredited (Desired)
Benefits:
· Employee Discount Scheme
· Tastecard – Retail and Entertainment virtual discount card
· Private Pension Scheme
Please note:
JSM is committed to creating equal opportunities for all our applicants and employees. We both encourage and appreciate applicants from all backgrounds.
If you require any reasonable adjustments during any part of the application process, please let us know so we can discuss and arrange accordingly.
Closing Date:
Please note, interviews may take place before the closing date, and we reserve the right to close applications early
Aug 24, 2023
Permanent
JSM Group is a trusted utilities service provider specialising in the delivery of integrated Power, Telecoms, Gas and Multiutilities solutions, we are a private equity backed business that continues to see rapid growth in all sectors. Since inception in 1998 JSM have grown their capability and developed long term relationships with a broad spectrum of clients, delivering significant infrastructure projects for industry leading energy and communications companies across the UK.
Role Description
To assist in the facilitation and running of the JSM Training Centre whilst enabling the delivery, assessments, coordination, along with collating all feedback and test papers for internal and external clients meets the required standards.
Ensuring consistency and providing outstanding delivery and performance of training along with all training materials to industry standards.
Principal Duties and Accountabilities
The training element of the position is to give all staff and candidates the skills, under pinning knowledge, along with an industry understanding with all the practical skills and motivation to conduct work-related tasks.
The Training Specialist will assist the Training Department in the development, delivery and quality assurance of all learning and development material. Alongside the delivery of courses and company inductions in accordance with the company policies and mission statement.
The development work will relate to the ongoing, long-term continuous personal development and improvement of employees and candidates so that they can fulfil their own potential and operational role within that organisation.
The training specialist is also responsible for developing and measuring of comprehensive training packages that encompasses both elements to maintain a motivated and skilled workforce.
General Duties
* Identifying learning and development needs within JSM through job analysis, appraisal schemes and regular consultation with senior managers
* Designing and developing learning and development programs based on industry standards and on individual training needs analysis.
* Working in a team to produce programs that are satisfactory to all relevant parties within JSM Group, including line managers and senior managers.
* Devising individual learning plans
* Producing training materials for courses and inductions
* Delivery of learning and development programs
* Monitoring and reviewing the progress of trainees by using questionnaires along with discussions and occupational based audits in line with line manager requirements.
* Ensuring that statutory training requirements are achieved in line with policy.
* Produce training materials and manuals for courses.
* Keep up to date with developments in training problems, either on a one-to-one basis or in groups
* Provide material to the training manager for reports for both the HR director and board of directors on training issues such as noncompliance and skills gaps.
* Maintain personal CPD and knowledge of all industry standards.
Skills
* A positive can-do attitude.
* Good communications skills, both written and verbal
* Comfortable in live Q&A situations in relation to training activity and direct application.
* Self-motivated but able to work as part of a team, with the ability to adapt & react to changing situations.
* Good organizational and Time-management skills.
* A smart appearance and professional manner.
* Good interpersonal skills
* Good written and spoken communication skills.
* Problem-solving skills
* Initiative and the ability to offer innovative ideas.
* Good organisational and planning skills
* Good facilitation and presentation skills
* A personal commitment to improving one's own knowledge and skills
Qualifications
* Minimum of 2 years teaching/delivering experience.
* Competent in use of MS office suite.
* Level 3 Award in Education and Training (EATS) (or equivalent).
* Qualifications in construction/utility industry (desired or equivalent)
* EUSR Trainer accredited (Desired)
Benefits:
· Employee Discount Scheme
· Tastecard – Retail and Entertainment virtual discount card
· Private Pension Scheme
Please note:
JSM is committed to creating equal opportunities for all our applicants and employees. We both encourage and appreciate applicants from all backgrounds.
If you require any reasonable adjustments during any part of the application process, please let us know so we can discuss and arrange accordingly.
Closing Date:
Please note, interviews may take place before the closing date, and we reserve the right to close applications early
Technical Trainer We're hiring! Aon are currently recruiting a Technical Trainer to join our team to be based in any of our 26 offices across the UK. This is a hybrid role with a mix of office and home working. The Trainer will be primarily responsible for producing and delivering training to UK colleagues, encompassing technical (insurance), regulatory, policy and operational training across all business areas. About Aon Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria. About the Role Your impact as a Trainer: Supporting the co-ordination and execution of training initiatives and the embedding of knowledge to maximise learning and colleague/business outcomes; Supporting and driving continuous improvement across regulatory, policy and operational training; Working with the Training Manager to standardise processes and procedures, supporting measures to monitor training outcomes, and supporting overall training strategy; Designing, producing and delivering training to the business, including areas such as: Technical/commercial insurance; Regulatory training; Business change; Aon specific training; Designing and delivering training content, through appropriate methods such as: Webinar sessions; Development of e-learning content; Lunch and learn sessions; Case study workshops; Face to face training sessions; Actively supporting the business in the identification of training needs; Supporting the assessment of colleagues' knowledge and understanding on regulatory, process, system and business matters; Working with Training and Governance colleagues as needed to support CPD requirements under the T&C policy; Supporting the Training Manager in ensuring that training strategy is translated into local actions and implemented on time and within budget; Actively participating in training and governance meetings to ensure issues are highlighted and recommendations for improvements are communicated; Supporting business projects as required; Actively participating in your own personal development; Following the direction set by the firm. Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. About you Your knowledge and expertise: A commitment to the development of people's technical skills in alignment with business needs; Collaborative approach, with the ability to operate in a matrix management environment; Desire to influence the development of a professional, 'learning organisation'; Commitment to and active involvement in raising standards and professionalism; Enthusiastic team player with good relationship and empathy building skills who is capable of delivering training across a diverse range of relationships; Track record of teamwork - able to work with others and where appropriate motivate and inspire team to achieve success; Good influencing skills; Strong interpersonal skills - able to communicate well across organisational levels; Strong written communication skills; Self-disciplined and organised; Networking abilities; Knowledge of FCA requirements and standards; Collaborative approach, with the ability to operate in a matrix management environment; Capable of building and maintaining relationships at senior levels of the organisation; Commercial understanding of business i.e. market forces, business drivers etc. Salary and Benefits This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday. We also offer tremendous potential with a growing worldwide organisation. Our Colleague Experience How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Sep 22, 2022
Full time
Technical Trainer We're hiring! Aon are currently recruiting a Technical Trainer to join our team to be based in any of our 26 offices across the UK. This is a hybrid role with a mix of office and home working. The Trainer will be primarily responsible for producing and delivering training to UK colleagues, encompassing technical (insurance), regulatory, policy and operational training across all business areas. About Aon Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria. About the Role Your impact as a Trainer: Supporting the co-ordination and execution of training initiatives and the embedding of knowledge to maximise learning and colleague/business outcomes; Supporting and driving continuous improvement across regulatory, policy and operational training; Working with the Training Manager to standardise processes and procedures, supporting measures to monitor training outcomes, and supporting overall training strategy; Designing, producing and delivering training to the business, including areas such as: Technical/commercial insurance; Regulatory training; Business change; Aon specific training; Designing and delivering training content, through appropriate methods such as: Webinar sessions; Development of e-learning content; Lunch and learn sessions; Case study workshops; Face to face training sessions; Actively supporting the business in the identification of training needs; Supporting the assessment of colleagues' knowledge and understanding on regulatory, process, system and business matters; Working with Training and Governance colleagues as needed to support CPD requirements under the T&C policy; Supporting the Training Manager in ensuring that training strategy is translated into local actions and implemented on time and within budget; Actively participating in training and governance meetings to ensure issues are highlighted and recommendations for improvements are communicated; Supporting business projects as required; Actively participating in your own personal development; Following the direction set by the firm. Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. About you Your knowledge and expertise: A commitment to the development of people's technical skills in alignment with business needs; Collaborative approach, with the ability to operate in a matrix management environment; Desire to influence the development of a professional, 'learning organisation'; Commitment to and active involvement in raising standards and professionalism; Enthusiastic team player with good relationship and empathy building skills who is capable of delivering training across a diverse range of relationships; Track record of teamwork - able to work with others and where appropriate motivate and inspire team to achieve success; Good influencing skills; Strong interpersonal skills - able to communicate well across organisational levels; Strong written communication skills; Self-disciplined and organised; Networking abilities; Knowledge of FCA requirements and standards; Collaborative approach, with the ability to operate in a matrix management environment; Capable of building and maintaining relationships at senior levels of the organisation; Commercial understanding of business i.e. market forces, business drivers etc. Salary and Benefits This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday. We also offer tremendous potential with a growing worldwide organisation. Our Colleague Experience How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Concept Resourcing have partnered with the world's leading domestic appliance company to set up a training academy. Our goal is to give people the opportunity to train and qualify as a Domestic Appliance Field Service Engineer. Together, the Concept Academy and Whirlpool are offering driven, personable individuals our absolute commitment, dedication, and time to develop a career that can last a lifetime. Employment is offered on a full-time basis for a 12-month period in the Concept Academy with the goal of achieving a permanent contract on completion of training. Who are we looking for? We are seeking keen, customer service focused individuals with a willingness to learn that would love to get hands on within the domestic appliance industry. The Academy teams are open to anybody who has passion for tinkering, the drive to learn and a desire for personal development. To date, we have supported large numbers of candidates from both Field Service-related backgrounds including those listed below and those from a customer focused background who enjoy engineering tasks as a hobby: Coffee Engineers, Vending Engineers, Air Con Engineers, FM Techs, Water Dispenser Replenishers, Car Mechanics, Cablers and Home Broadband Installers, Police officers and Fire Service professionals, Homemakers / DIY Enthusiasts, Ex Forces, University Graduates and College leavers We have also enlisted candidates with hobbies such as RC Modelers, Model Train enthusiasts, Mountain Bikers, Gamers and other related to electrical or mechanical engineering principles. It is important that you are able to demonstrate the following; Fantastic customer service skills. Energetic, driven & great attention to detail. Eagerness to learn. Problem solving in difficult situations. Good oral and written communication skills. Long term goal to be trained as a qualified Field Service Engineer. You bring the right attitude; we will support your development into a fully-fledged Field Service Engineer. Inclusion & Diversity is at the heart of our operations because we know that drawing from diverse points of view improves products, services, teams, and each other. We recognize we are on an ongoing journey and are committed to new, bold goals and meaningful action to cultivate an even stronger inclusive and diverse workplace, as well as in the communities where they work and live. Inclusion creates a culture of belonging; diversity makes us better. The Concept Academy positions are open to all with full H&S taken into consideration regarding lone working and the physical nature of the tasks. What's on offer from the Concept Academy and Whirlpool? £21,000 / £23,000 per annum. £1,000 salary increase after 6 months. Whirlpool Product commission Workplace Pension contribution Company van & fuel card Flexible working (on completion of necessary training and performance review): Work is offered 7 days per week, (Mon - Fri, Tues - Sat, Wed - Sun), with flexible working hours and varying start times (07:00, 08:00, 09:00). We offer our clients 3-hour windows for our Engineers to arrive to a call, allowing for varied start times. Safety on site / visibility: You have the option of lone working devices to give you peace of mind whilst working on domestic properties. Uniform, Tools, test equipment, footwear, PPE, face masks, hand sanitiser provided. Bespoke training to the highest standard for all engineers, along with the newest technology to aid with work. 20 days holiday + bank holidays Payable through an umbrella company (all associated costs are covered by Concept Resourcing) Quarterly engineer reward scheme Access to Perkbox - Employee access to 285+ perks and discounts This is an ongoing training contract & you will have the opportunity to be made permanent (based on performance) Our Training Academy Fully comprehensive training including classroom, workshop, and theory within a first-class environment with fully trained and experienced Trainers. 4-week fully expensed training course at client Head Office in Peterborough then a further 2 weeks shadowing a Senior Engineer within the field with continual support and mentors assigned. (This would require you to stay overnight within the week and go home on weekends during training) Ongoing review points, refresher courses and skill set monitoring. Full technical and operational support from Whirlpool and full administrative support from Concept Resourcing for the duration of your contract. The Essentials Strong interest in an engineering discipline Full UK Driving License Right to work in the UK Appropriate delivery point for a courier to have 24/7 access to deliver stock e.g. (garage, storage unit, ideally 50 sq foot) Good written & excellent verbal communication skills across all levels Good time management and organisation skills Confident using electronic computer devices. What is the interview process? Initial telephone screening to discuss background, training academy & the role. Video call with Service Delivery Coordinator competency based / technical questions. Face to face / video interview with Service Delivery Manager This would be a fantastic role for candidates who want to become a field service engineer and embark on an engineering career. We are recruiting heavily over the next year, so if you do not see a vacancy within your area, but you want to register your interest, please email your CV with the subject - Academy Engineer Interest
Nov 14, 2021
Full time
Concept Resourcing have partnered with the world's leading domestic appliance company to set up a training academy. Our goal is to give people the opportunity to train and qualify as a Domestic Appliance Field Service Engineer. Together, the Concept Academy and Whirlpool are offering driven, personable individuals our absolute commitment, dedication, and time to develop a career that can last a lifetime. Employment is offered on a full-time basis for a 12-month period in the Concept Academy with the goal of achieving a permanent contract on completion of training. Who are we looking for? We are seeking keen, customer service focused individuals with a willingness to learn that would love to get hands on within the domestic appliance industry. The Academy teams are open to anybody who has passion for tinkering, the drive to learn and a desire for personal development. To date, we have supported large numbers of candidates from both Field Service-related backgrounds including those listed below and those from a customer focused background who enjoy engineering tasks as a hobby: Coffee Engineers, Vending Engineers, Air Con Engineers, FM Techs, Water Dispenser Replenishers, Car Mechanics, Cablers and Home Broadband Installers, Police officers and Fire Service professionals, Homemakers / DIY Enthusiasts, Ex Forces, University Graduates and College leavers We have also enlisted candidates with hobbies such as RC Modelers, Model Train enthusiasts, Mountain Bikers, Gamers and other related to electrical or mechanical engineering principles. It is important that you are able to demonstrate the following; Fantastic customer service skills. Energetic, driven & great attention to detail. Eagerness to learn. Problem solving in difficult situations. Good oral and written communication skills. Long term goal to be trained as a qualified Field Service Engineer. You bring the right attitude; we will support your development into a fully-fledged Field Service Engineer. Inclusion & Diversity is at the heart of our operations because we know that drawing from diverse points of view improves products, services, teams, and each other. We recognize we are on an ongoing journey and are committed to new, bold goals and meaningful action to cultivate an even stronger inclusive and diverse workplace, as well as in the communities where they work and live. Inclusion creates a culture of belonging; diversity makes us better. The Concept Academy positions are open to all with full H&S taken into consideration regarding lone working and the physical nature of the tasks. What's on offer from the Concept Academy and Whirlpool? £21,000 / £23,000 per annum. £1,000 salary increase after 6 months. Whirlpool Product commission Workplace Pension contribution Company van & fuel card Flexible working (on completion of necessary training and performance review): Work is offered 7 days per week, (Mon - Fri, Tues - Sat, Wed - Sun), with flexible working hours and varying start times (07:00, 08:00, 09:00). We offer our clients 3-hour windows for our Engineers to arrive to a call, allowing for varied start times. Safety on site / visibility: You have the option of lone working devices to give you peace of mind whilst working on domestic properties. Uniform, Tools, test equipment, footwear, PPE, face masks, hand sanitiser provided. Bespoke training to the highest standard for all engineers, along with the newest technology to aid with work. 20 days holiday + bank holidays Payable through an umbrella company (all associated costs are covered by Concept Resourcing) Quarterly engineer reward scheme Access to Perkbox - Employee access to 285+ perks and discounts This is an ongoing training contract & you will have the opportunity to be made permanent (based on performance) Our Training Academy Fully comprehensive training including classroom, workshop, and theory within a first-class environment with fully trained and experienced Trainers. 4-week fully expensed training course at client Head Office in Peterborough then a further 2 weeks shadowing a Senior Engineer within the field with continual support and mentors assigned. (This would require you to stay overnight within the week and go home on weekends during training) Ongoing review points, refresher courses and skill set monitoring. Full technical and operational support from Whirlpool and full administrative support from Concept Resourcing for the duration of your contract. The Essentials Strong interest in an engineering discipline Full UK Driving License Right to work in the UK Appropriate delivery point for a courier to have 24/7 access to deliver stock e.g. (garage, storage unit, ideally 50 sq foot) Good written & excellent verbal communication skills across all levels Good time management and organisation skills Confident using electronic computer devices. What is the interview process? Initial telephone screening to discuss background, training academy & the role. Video call with Service Delivery Coordinator competency based / technical questions. Face to face / video interview with Service Delivery Manager This would be a fantastic role for candidates who want to become a field service engineer and embark on an engineering career. We are recruiting heavily over the next year, so if you do not see a vacancy within your area, but you want to register your interest, please email your CV with the subject - Academy Engineer Interest
Concept Resourcing have partnered with the world's leading domestic appliance company to set up a training academy. Our goal is to give people the opportunity to train and qualify as a Domestic Appliance Field Service Engineer. Together, the Concept Academy and Whirlpool are offering driven, personable individuals our absolute commitment, dedication, and time to develop a career that can last a lifetime. Employment is offered on a full-time basis for a 12-month period in the Concept Academy with the goal of achieving a permanent contract on completion of training. Who are we looking for? We are seeking keen, customer service focused individuals with a willingness to learn that would love to get hands on within the domestic appliance industry. The Academy teams are open to anybody who has passion for tinkering, the drive to learn and a desire for personal development. To date, we have supported large numbers of candidates from both Field Service-related backgrounds including those listed below and those from a customer focused background who enjoy engineering tasks as a hobby: Coffee Engineers, Vending Engineers, Air Con Engineers, FM Techs, Water Dispenser Replenishers, Car Mechanics, Cablers and Home Broadband Installers, Police officers and Fire Service professionals, Homemakers / DIY Enthusiasts, Ex Forces, University Graduates and College leavers We have also enlisted candidates with hobbies such as RC Modelers, Model Train enthusiasts, Mountain Bikers, Gamers and other related to electrical or mechanical engineering principles. It is important that you are able to demonstrate the following; Fantastic customer service skills. Energetic, driven & great attention to detail. Eagerness to learn. Problem solving in difficult situations. Good oral and written communication skills. Long term goal to be trained as a qualified Field Service Engineer. You bring the right attitude; we will support your development into a fully-fledged Field Service Engineer. Inclusion & Diversity is at the heart of our operations because we know that drawing from diverse points of view improves products, services, teams, and each other. We recognize we are on an ongoing journey and are committed to new, bold goals and meaningful action to cultivate an even stronger inclusive and diverse workplace, as well as in the communities where they work and live. Inclusion creates a culture of belonging; diversity makes us better. The Concept Academy positions are open to all with full H&S taken into consideration regarding lone working and the physical nature of the tasks. What's on offer from the Concept Academy and Whirlpool? £21,000 / £23,000 per annum. £1,000 salary increase after 6 months. Whirlpool Product commission Workplace Pension contribution Company van & fuel card Flexible working (on completion of necessary training and performance review): Work is offered 7 days per week, (Mon - Fri, Tues - Sat, Wed - Sun), with flexible working hours and varying start times (07:00, 08:00, 09:00). We offer our clients 3-hour windows for our Engineers to arrive to a call, allowing for varied start times. Safety on site / visibility: You have the option of lone working devices to give you peace of mind whilst working on domestic properties. Uniform, Tools, test equipment, footwear, PPE, face masks, hand sanitiser provided. Bespoke training to the highest standard for all engineers, along with the newest technology to aid with work. 20 days holiday + bank holidays Payable through an umbrella company (all associated costs are covered by Concept Resourcing) Quarterly engineer reward scheme Access to Perkbox - Employee access to 285+ perks and discounts This is an ongoing training contract & you will have the opportunity to be made permanent (based on performance) Our Training Academy Fully comprehensive training including classroom, workshop, and theory within a first-class environment with fully trained and experienced Trainers. 4-week fully expensed training course at client Head Office in Peterborough then a further 2 weeks shadowing a Senior Engineer within the field with continual support and mentors assigned. (This would require you to stay overnight within the week and go home on weekends during training) Ongoing review points, refresher courses and skill set monitoring. Full technical and operational support from Whirlpool and full administrative support from Concept Resourcing for the duration of your contract. The Essentials Strong interest in an engineering discipline Full UK Driving License Right to work in the UK Appropriate delivery point for a courier to have 24/7 access to deliver stock e.g. (garage, storage unit, ideally 50 sq foot) Good written & excellent verbal communication skills across all levels Good time management and organisation skills Confident using electronic computer devices. What is the interview process? Initial telephone screening to discuss background, training academy & the role. Video call with Service Delivery Coordinator competency based / technical questions. Face to face / video interview with Service Delivery Manager This would be a fantastic role for candidates who want to become a field service engineer and embark on an engineering career. We are recruiting heavily over the next year, so if you do not see a vacancy within your area, but you want to register your interest, please email your CV with the subject - Academy Engineer Interest
Nov 14, 2021
Full time
Concept Resourcing have partnered with the world's leading domestic appliance company to set up a training academy. Our goal is to give people the opportunity to train and qualify as a Domestic Appliance Field Service Engineer. Together, the Concept Academy and Whirlpool are offering driven, personable individuals our absolute commitment, dedication, and time to develop a career that can last a lifetime. Employment is offered on a full-time basis for a 12-month period in the Concept Academy with the goal of achieving a permanent contract on completion of training. Who are we looking for? We are seeking keen, customer service focused individuals with a willingness to learn that would love to get hands on within the domestic appliance industry. The Academy teams are open to anybody who has passion for tinkering, the drive to learn and a desire for personal development. To date, we have supported large numbers of candidates from both Field Service-related backgrounds including those listed below and those from a customer focused background who enjoy engineering tasks as a hobby: Coffee Engineers, Vending Engineers, Air Con Engineers, FM Techs, Water Dispenser Replenishers, Car Mechanics, Cablers and Home Broadband Installers, Police officers and Fire Service professionals, Homemakers / DIY Enthusiasts, Ex Forces, University Graduates and College leavers We have also enlisted candidates with hobbies such as RC Modelers, Model Train enthusiasts, Mountain Bikers, Gamers and other related to electrical or mechanical engineering principles. It is important that you are able to demonstrate the following; Fantastic customer service skills. Energetic, driven & great attention to detail. Eagerness to learn. Problem solving in difficult situations. Good oral and written communication skills. Long term goal to be trained as a qualified Field Service Engineer. You bring the right attitude; we will support your development into a fully-fledged Field Service Engineer. Inclusion & Diversity is at the heart of our operations because we know that drawing from diverse points of view improves products, services, teams, and each other. We recognize we are on an ongoing journey and are committed to new, bold goals and meaningful action to cultivate an even stronger inclusive and diverse workplace, as well as in the communities where they work and live. Inclusion creates a culture of belonging; diversity makes us better. The Concept Academy positions are open to all with full H&S taken into consideration regarding lone working and the physical nature of the tasks. What's on offer from the Concept Academy and Whirlpool? £21,000 / £23,000 per annum. £1,000 salary increase after 6 months. Whirlpool Product commission Workplace Pension contribution Company van & fuel card Flexible working (on completion of necessary training and performance review): Work is offered 7 days per week, (Mon - Fri, Tues - Sat, Wed - Sun), with flexible working hours and varying start times (07:00, 08:00, 09:00). We offer our clients 3-hour windows for our Engineers to arrive to a call, allowing for varied start times. Safety on site / visibility: You have the option of lone working devices to give you peace of mind whilst working on domestic properties. Uniform, Tools, test equipment, footwear, PPE, face masks, hand sanitiser provided. Bespoke training to the highest standard for all engineers, along with the newest technology to aid with work. 20 days holiday + bank holidays Payable through an umbrella company (all associated costs are covered by Concept Resourcing) Quarterly engineer reward scheme Access to Perkbox - Employee access to 285+ perks and discounts This is an ongoing training contract & you will have the opportunity to be made permanent (based on performance) Our Training Academy Fully comprehensive training including classroom, workshop, and theory within a first-class environment with fully trained and experienced Trainers. 4-week fully expensed training course at client Head Office in Peterborough then a further 2 weeks shadowing a Senior Engineer within the field with continual support and mentors assigned. (This would require you to stay overnight within the week and go home on weekends during training) Ongoing review points, refresher courses and skill set monitoring. Full technical and operational support from Whirlpool and full administrative support from Concept Resourcing for the duration of your contract. The Essentials Strong interest in an engineering discipline Full UK Driving License Right to work in the UK Appropriate delivery point for a courier to have 24/7 access to deliver stock e.g. (garage, storage unit, ideally 50 sq foot) Good written & excellent verbal communication skills across all levels Good time management and organisation skills Confident using electronic computer devices. What is the interview process? Initial telephone screening to discuss background, training academy & the role. Video call with Service Delivery Coordinator competency based / technical questions. Face to face / video interview with Service Delivery Manager This would be a fantastic role for candidates who want to become a field service engineer and embark on an engineering career. We are recruiting heavily over the next year, so if you do not see a vacancy within your area, but you want to register your interest, please email your CV with the subject - Academy Engineer Interest