AEG
Greenwich, London
Control Room Operator (0079) Pay Rate: £18.80 an hour plus benefits Location: indigo at The O2 Appointment Type: Zero Hours Closing Date: 23 May 2024 Company: indigo at The O2 Indigo at The O2 is a 2,750-capacity live music club for smaller music events, club events, after shows, corporate and private events. It contains four bars: two on the main ground floor area in front of the stage, one in the VIP lounge called the Purple Lounge and one in the stalls called Bleachers. One of the premiere live venues in London, in addition to music performances indigo at The O2 hosts a variety of events including "An Audience with Bill Clinton" in 2007; comedians such as Andy Parsons and Roy 'Chubby' Brown have performed, Classic FM shows; the 'boot camp' sessions for the reality TV show, The X Factor and the debut of the snooker format, Power Snooker. Are you looking for a flexible role? Do you want to work for a company recently voted Best place to Work by The Sunday Times? Important Information: This is an events-based hourly role. Shifts are 7 hours long (Evenings 17:00-00:00). There may be extended hours if after parties take place after the event, or if shows start earlier in the day. indigo at The O2 is a hidden gem in The O2 (sometimes known as The O2's little sister!) With a capacity of 2,800 it is a perfect venue for music, comedy, TV recordings and corporate events. It is the place of choice for many stars for their after-show parties, or top comedians that like a more intimate experience with their fans. We are looking for Control Room Operators to operate an effective and efficient control room range of duties and services. You will: Manage alarm response, CCTV monitoring, communication, life safety systems monitoring and response, access and egress control. Communicate, liaise and operate closely as appropriate with the other departments and bodies including the Site Security Team, the Entertainment District & ICON Management Team, Peninsula Square Operations Team, the Venues Management Team, the Parking Management team, Contractors, Partners, Tenants, Emergency Services, Law Enforcement Departments, Local Government and Transport Services Support the delivery of the Standard Operating Procedures and Site Wide Emergency Management Plan in conjunction with the appropriate authorities and colleagues Ensure you comply with the control room operational security standards and the relevant Data Protection and Human Rights requirements. We're looking for SIA CCTV Operators, who have worked in a control room and have radio and telephone communications experience. You'll have worked in customer service environment always maintaining the highest standards of customer care. Thriving in a very busy environment and maintaining patience and empathy even when working under pressure; you'll be a team player with a flexible and positive attitude to work. With excellent communication skills and the ability to build good internal and external relationships; you'll have good computer literacy, including all Microsoft Office applications and be able to grasp new systems. You'll want to raise the bar in this role, be solutions focussed and look for ways to maximise efficiency. We encourage new ideas and innovation. We'll give you all the training in our systems, policies, and procedures so that you'll be set up for success. Where: You'll be based at our Indigo venue which is in The O2 and a short walk from North Greenwich tube and bus station. So why apply? AEG is an inclusive organisation where we value everybody's contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all opinions. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always! Want to know what it's like to work at AEG? Click here: Our commitment to inclusion We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware. Documents indigo at The O2 Control Room Operator JD 2024.pdf (131.78 KB)
Control Room Operator (0079) Pay Rate: £18.80 an hour plus benefits Location: indigo at The O2 Appointment Type: Zero Hours Closing Date: 23 May 2024 Company: indigo at The O2 Indigo at The O2 is a 2,750-capacity live music club for smaller music events, club events, after shows, corporate and private events. It contains four bars: two on the main ground floor area in front of the stage, one in the VIP lounge called the Purple Lounge and one in the stalls called Bleachers. One of the premiere live venues in London, in addition to music performances indigo at The O2 hosts a variety of events including "An Audience with Bill Clinton" in 2007; comedians such as Andy Parsons and Roy 'Chubby' Brown have performed, Classic FM shows; the 'boot camp' sessions for the reality TV show, The X Factor and the debut of the snooker format, Power Snooker. Are you looking for a flexible role? Do you want to work for a company recently voted Best place to Work by The Sunday Times? Important Information: This is an events-based hourly role. Shifts are 7 hours long (Evenings 17:00-00:00). There may be extended hours if after parties take place after the event, or if shows start earlier in the day. indigo at The O2 is a hidden gem in The O2 (sometimes known as The O2's little sister!) With a capacity of 2,800 it is a perfect venue for music, comedy, TV recordings and corporate events. It is the place of choice for many stars for their after-show parties, or top comedians that like a more intimate experience with their fans. We are looking for Control Room Operators to operate an effective and efficient control room range of duties and services. You will: Manage alarm response, CCTV monitoring, communication, life safety systems monitoring and response, access and egress control. Communicate, liaise and operate closely as appropriate with the other departments and bodies including the Site Security Team, the Entertainment District & ICON Management Team, Peninsula Square Operations Team, the Venues Management Team, the Parking Management team, Contractors, Partners, Tenants, Emergency Services, Law Enforcement Departments, Local Government and Transport Services Support the delivery of the Standard Operating Procedures and Site Wide Emergency Management Plan in conjunction with the appropriate authorities and colleagues Ensure you comply with the control room operational security standards and the relevant Data Protection and Human Rights requirements. We're looking for SIA CCTV Operators, who have worked in a control room and have radio and telephone communications experience. You'll have worked in customer service environment always maintaining the highest standards of customer care. Thriving in a very busy environment and maintaining patience and empathy even when working under pressure; you'll be a team player with a flexible and positive attitude to work. With excellent communication skills and the ability to build good internal and external relationships; you'll have good computer literacy, including all Microsoft Office applications and be able to grasp new systems. You'll want to raise the bar in this role, be solutions focussed and look for ways to maximise efficiency. We encourage new ideas and innovation. We'll give you all the training in our systems, policies, and procedures so that you'll be set up for success. Where: You'll be based at our Indigo venue which is in The O2 and a short walk from North Greenwich tube and bus station. So why apply? AEG is an inclusive organisation where we value everybody's contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all opinions. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always! Want to know what it's like to work at AEG? Click here: Our commitment to inclusion We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware. Documents indigo at The O2 Control Room Operator JD 2024.pdf (131.78 KB)
Atalian Servest
Bury St. Edmunds, Suffolk
Reference: SEC/GE/23-02/261/4 Job Title: Security Control Room / CCTV Operator Pay Rate: £10.25 Working Hours: Variable Shift Rota - 06:00 - 18:00, 18:00 - 06:00 - 56 hours per week Location: Bury St Edmunds Would you be interested to join a leading Security business with a reputation for excellence? Atalian Servest is currently recruiting for a Security Control Room / CCTV Operator to join our passionate and driven team in Bury St Edmunds! Your primary responsibilities will include: Monitoring and responding to calls and requests from all Client locations and staff. Monitoring all site CCTV system camera's and alarms and responding as required in line with procedures. Identify any potential security vulnerabilities and escalate accordingly. Ensure that all sites are always secure. Understand the escalation procedures relating to issues or incidents and know when to escalate or deal with locally. Report to the Control Room Supervisor any incident outside of your experience or control and follow all actions and issues as required. Demonstrate an excellent understanding of all systems in use in the Control Room. Carry out daily equipment checks to ensure system serviceability and escalate any faults identified to the appropriate service partner. Receive out of hours calls from the client Helpdesk and escalate as required in line with procedures. Support to security gate operatives by dealing quickly and effectively with all Access Control issues raised and troubleshooting access issues. Compile daily, weekly, monthly reports as required. Produce high quality Reports relating to all Incidents in a timely manner. About You: Experience in CCTV monitoring or Control Room operations (experience from an Emergency Response Control Room is desirable). Computer literate with a variety of software, including Microsoft Office and bespoke software packages. Solid organisational skills with the ability to coordinate multiple priorities and achieve tight deadlines. Ability to accurately follow detailed processes. Strong communication and customer service skills. Ability to build and maintain relationships with a strong teamwork ethic. A positive attitude and ability to deal with pressure professionally. A highly motivated individual. Benefits: Paid Holiday. Employee Referral Scheme. Learning and development opportunities. Supportive working culture and future progression opportunities. Mobile, legal, bicycle, breakdown, and retail discounts. Eye test and glasses reimbursement. Cycle 2 work scheme. How to apply? If you are interested to join a business that encourages professional development, career progression and entrepreneurial spirit, then please click apply and we will be in touch soon! *** STRICTLY NO AGENCIES *** Atalian Servest is an equal opportunities employer that relies on diversity and equality to achieve our goals. We actively encourage applications from talented and qualified individuals regardless of race, gender, national origin, religion, sexual orientation, disability, or age.
Reference: SEC/GE/23-02/261/4 Job Title: Security Control Room / CCTV Operator Pay Rate: £10.25 Working Hours: Variable Shift Rota - 06:00 - 18:00, 18:00 - 06:00 - 56 hours per week Location: Bury St Edmunds Would you be interested to join a leading Security business with a reputation for excellence? Atalian Servest is currently recruiting for a Security Control Room / CCTV Operator to join our passionate and driven team in Bury St Edmunds! Your primary responsibilities will include: Monitoring and responding to calls and requests from all Client locations and staff. Monitoring all site CCTV system camera's and alarms and responding as required in line with procedures. Identify any potential security vulnerabilities and escalate accordingly. Ensure that all sites are always secure. Understand the escalation procedures relating to issues or incidents and know when to escalate or deal with locally. Report to the Control Room Supervisor any incident outside of your experience or control and follow all actions and issues as required. Demonstrate an excellent understanding of all systems in use in the Control Room. Carry out daily equipment checks to ensure system serviceability and escalate any faults identified to the appropriate service partner. Receive out of hours calls from the client Helpdesk and escalate as required in line with procedures. Support to security gate operatives by dealing quickly and effectively with all Access Control issues raised and troubleshooting access issues. Compile daily, weekly, monthly reports as required. Produce high quality Reports relating to all Incidents in a timely manner. About You: Experience in CCTV monitoring or Control Room operations (experience from an Emergency Response Control Room is desirable). Computer literate with a variety of software, including Microsoft Office and bespoke software packages. Solid organisational skills with the ability to coordinate multiple priorities and achieve tight deadlines. Ability to accurately follow detailed processes. Strong communication and customer service skills. Ability to build and maintain relationships with a strong teamwork ethic. A positive attitude and ability to deal with pressure professionally. A highly motivated individual. Benefits: Paid Holiday. Employee Referral Scheme. Learning and development opportunities. Supportive working culture and future progression opportunities. Mobile, legal, bicycle, breakdown, and retail discounts. Eye test and glasses reimbursement. Cycle 2 work scheme. How to apply? If you are interested to join a business that encourages professional development, career progression and entrepreneurial spirit, then please click apply and we will be in touch soon! *** STRICTLY NO AGENCIES *** Atalian Servest is an equal opportunities employer that relies on diversity and equality to achieve our goals. We actively encourage applications from talented and qualified individuals regardless of race, gender, national origin, religion, sexual orientation, disability, or age.