Make an impact with your next career move Employment Full-time Location London (Canary Wharf) Office / hybrid Function Professional Services The Company RiverSafe is a premier Cyber Security consultancy based in the heart of Canary Wharf and we are meeting the huge demand we have seen head on! We have a proven track record of delivering services to a well-known client base including FTSE 100 companies and are partnered with market leading technology vendors including Splunk, Palo Alto, Exabeam and AWS. The Role A Cyber Defence Principal Consultant finds solutions to ensure enterprise deployments make the deepest impact possible across an organisation. Our principals solve organisation's most challenging problems, including the ones they didn't know existed. They are self-motivated, have an insatiable thirst to learn new technologies and thrive in a fast-paced environment. Successful RiverSafe security principals feel comfortable mastering new technologies and come from a variety of business, analytic and technology backgrounds with experience managing diverse teams and clients. RiverSafe is an incredibly innovative consultancy with a range of offerings which delivers fast time to value for Security, Big Data Analytics, and Operational Intelligence use cases. Key Responsibilities As a Principal Consultant in RiverSafe, you will be working within our Cyber Defence and Big Data practice and will have exposure to a variety of security technologies delivering security implementations or remediation programmes. Highly motivated and experienced in managing teams and engagement with clients, you will be a team player who recognises the value in working and building the experience levels of the teams you manage. Working across a portfolio of cyber engagements with our clients and responsible for the day-to-day completion of security assessments or technical delivery elements of a security transformation programme. Working with your team members you will create high quality reports, ensuring they meet the high requirements of our customers. Where possible, you will identify opportunities for RiverSafe to assist our clients further and escalate these potential areas to the engagement manager. Establishing and building a network of contacts within our clients. Working with our Service Delivery Team you will assist with the planning and delivery phases of engagements. Contributing to the creation of proposals and marketing material. Ensuring your work is delivered on time and on budget. Contributing to the development of the existing team by sharing knowledge, leading by example, and helping team members to develop. Skills Experience in managing security consultants. Demonstrable consulting experience, trusted advisor, working in partnership with customers and a good relationship builder. Previous experience of working with SIEM products like Splunk, Exabeam, ArcSight, Sentinel, Cisco Sourcefire or other IPS/IDS products is essential Security transformation programmes - design and management of security solution implementations and / or remediation programmes to address risks across AV, patching, secure build, vulnerability scanning & remediation, logging, and monitoring, & threat management. Security around emerging technology platforms - primarily Cloud security & Big Data Analytics. Breach and incident management, design and implementation of breach and major incident management practices. Experience in working within agile development environments to embed security successfully into systems prior to product / production release. Security architecture - creating secure architecture designs for solutions, designing secure patterns for reuse and the delivery of architectural reviews. Experience with both the Unix and Windows operating systems; must be very comfortable on the command line interface. Excellent networking fundamentals. Solid communication skills and expertise to translate technical jargon into business familiar language Ability to quickly explore, examine and understand complex problems and how these relate to the customer's business. Able to quickly understand and interpret customer problems and navigate complex organisations. What We Offer Great culture in an exciting and fast-growing company Welcoming, modern office with games, and a fully stocked fridge with snacks/drinks Regular company socials, events and dinners A diverse and collaborate environment where everyone's opinion matters An opportunity to grow and lead the marketing function as the business grows Paid holiday (22 days + Bank Hols) Personal learning & development fund Private healthcare - including mental health support and wellbeing reward scheme Pension Scheme Cycle to Work Scheme Apply For This Role First name Last name Email Phone number Role Interested In Upload CV Riversafe Ltd needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.
May 19, 2024
Full time
Make an impact with your next career move Employment Full-time Location London (Canary Wharf) Office / hybrid Function Professional Services The Company RiverSafe is a premier Cyber Security consultancy based in the heart of Canary Wharf and we are meeting the huge demand we have seen head on! We have a proven track record of delivering services to a well-known client base including FTSE 100 companies and are partnered with market leading technology vendors including Splunk, Palo Alto, Exabeam and AWS. The Role A Cyber Defence Principal Consultant finds solutions to ensure enterprise deployments make the deepest impact possible across an organisation. Our principals solve organisation's most challenging problems, including the ones they didn't know existed. They are self-motivated, have an insatiable thirst to learn new technologies and thrive in a fast-paced environment. Successful RiverSafe security principals feel comfortable mastering new technologies and come from a variety of business, analytic and technology backgrounds with experience managing diverse teams and clients. RiverSafe is an incredibly innovative consultancy with a range of offerings which delivers fast time to value for Security, Big Data Analytics, and Operational Intelligence use cases. Key Responsibilities As a Principal Consultant in RiverSafe, you will be working within our Cyber Defence and Big Data practice and will have exposure to a variety of security technologies delivering security implementations or remediation programmes. Highly motivated and experienced in managing teams and engagement with clients, you will be a team player who recognises the value in working and building the experience levels of the teams you manage. Working across a portfolio of cyber engagements with our clients and responsible for the day-to-day completion of security assessments or technical delivery elements of a security transformation programme. Working with your team members you will create high quality reports, ensuring they meet the high requirements of our customers. Where possible, you will identify opportunities for RiverSafe to assist our clients further and escalate these potential areas to the engagement manager. Establishing and building a network of contacts within our clients. Working with our Service Delivery Team you will assist with the planning and delivery phases of engagements. Contributing to the creation of proposals and marketing material. Ensuring your work is delivered on time and on budget. Contributing to the development of the existing team by sharing knowledge, leading by example, and helping team members to develop. Skills Experience in managing security consultants. Demonstrable consulting experience, trusted advisor, working in partnership with customers and a good relationship builder. Previous experience of working with SIEM products like Splunk, Exabeam, ArcSight, Sentinel, Cisco Sourcefire or other IPS/IDS products is essential Security transformation programmes - design and management of security solution implementations and / or remediation programmes to address risks across AV, patching, secure build, vulnerability scanning & remediation, logging, and monitoring, & threat management. Security around emerging technology platforms - primarily Cloud security & Big Data Analytics. Breach and incident management, design and implementation of breach and major incident management practices. Experience in working within agile development environments to embed security successfully into systems prior to product / production release. Security architecture - creating secure architecture designs for solutions, designing secure patterns for reuse and the delivery of architectural reviews. Experience with both the Unix and Windows operating systems; must be very comfortable on the command line interface. Excellent networking fundamentals. Solid communication skills and expertise to translate technical jargon into business familiar language Ability to quickly explore, examine and understand complex problems and how these relate to the customer's business. Able to quickly understand and interpret customer problems and navigate complex organisations. What We Offer Great culture in an exciting and fast-growing company Welcoming, modern office with games, and a fully stocked fridge with snacks/drinks Regular company socials, events and dinners A diverse and collaborate environment where everyone's opinion matters An opportunity to grow and lead the marketing function as the business grows Paid holiday (22 days + Bank Hols) Personal learning & development fund Private healthcare - including mental health support and wellbeing reward scheme Pension Scheme Cycle to Work Scheme Apply For This Role First name Last name Email Phone number Role Interested In Upload CV Riversafe Ltd needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.
Does working 4 days a week but with FULL pay sound like a dream?! It doesn't have to be! Have a better work/life balance and come and work for Outcomes First Group! Job Title: Head of Clinical Operations Location: Home based with travel Salary: Up to £100,000 (dependent on experience) plus £4000 car allowance plus £20,000 bonus (dependent performance related) Reports to: Chief Operating Officer - Education Accountable to: Head of Trauma Informed Practice & Director of Quality About the Role: We are looking for an experienced clinical leader to join our growing Clinical team, and provide leadership, direction, and management of our Clinical provision throughout Outcomes First Group, to enable the delivery of excellent outcomes across our schools, residential homes and adult services. This role will directly contribute to the delivery of our clinical outcomes, ensuring that our wellbeing and therapeutic services are delivered to the highest possible standard, in line with appropriate governing bodies & quality assurance processes. The role will also support the continued development and embedding of Outcomes First Group Trauma Informed Practice Strategy. It is our mission to build incredible futures by empowering neurodiverse pupils to be happy and make their way in the world. Leadership and Administration: To act as the lead operational Manager for our Clinical provision and provide robust governance of clinical / well-being services Develop and implement departmental goals, policies, and procedures. Manage the budget, allocation of resources, and ensure financial sustainability. Collaborate with other department heads and senior management to align our Clinical services with Outcomes First Group's overall mission and objectives. Maintain knowledge on industry trends, research, and best practices to drive continuous improvement. Team Management: Oversee the recruitment, training, and supervision of all Clinical Team members. Provide continued professional development opportunities for team members. Conduct regular performance reviews, providing constructive feedback to achieve positive outcomes. Foster a collaborative and supportive work environment. Clinical Oversight: Ensure the delivery of high-quality Clinical assessment, diagnosis, and intervention services to our service users. Review and approve EHCP plans, therapy techniques, and progress reports. Keep updated on latest research and treatment methodologies to guide clinical decision-making. Address complex or challenging cases and provide support and expertise to team members. To assess and support the management of risk within services. Essential: Masters Level or Doctoral degree in a Clinical Discipline. HCPC registered with extensive experience of special educational needs and/or CAMHS service delivery. Minimum of years of clinical experience as a Psychologist, Occupational Therapist, SALT or Psychotherapist with demonstrable leadership and management experience. Experienced in Trauma Informed Practice and/or Neurodivergence Experienced in systemic ways of working to support the helpers Outstanding communication and interpersonal skills. Regulatory understanding: Experience of working in a regulated environment and delivering high quality Clinical services Governance focused: Experience of ensuring clinical staff work effectively and within national standards. Experienced leader with proven track record of managing a sizable team and delivering Clinical services to a broad client base Experience of creation and management of budgets Track record of maintain strong relationships at all levels History of successful delivery of efficiency and standards improvements Track record of delivering high standards of customer service Experience working with local authorities Used to work with ROI measurement & outcomes analysis Motivational and structured people leader Proven track record of continuously improving performance and standards across multiple teams Brings external best practice knowledge to the function Driven and self-motivated Confident presenter and influencer of others About the Group Outcomes First Group is the largest independent provider of special needs education and care. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Our divisional brands include Acorn Education and Options Autism. For more information on the group please visit: For further information on this role please refer the Job Description and Person Specification attached. To discuss this role in more detail, please contact At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils. All successful applicants will be subject to a fully Enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks Work 4 days, be paid for 5 T&C's apply - following successful completion of the probation period And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover We are committed to the safeguarding and promoting the welfare of our people. All successful applicants will be subject to a fully enhanced DBS.
May 19, 2024
Full time
Does working 4 days a week but with FULL pay sound like a dream?! It doesn't have to be! Have a better work/life balance and come and work for Outcomes First Group! Job Title: Head of Clinical Operations Location: Home based with travel Salary: Up to £100,000 (dependent on experience) plus £4000 car allowance plus £20,000 bonus (dependent performance related) Reports to: Chief Operating Officer - Education Accountable to: Head of Trauma Informed Practice & Director of Quality About the Role: We are looking for an experienced clinical leader to join our growing Clinical team, and provide leadership, direction, and management of our Clinical provision throughout Outcomes First Group, to enable the delivery of excellent outcomes across our schools, residential homes and adult services. This role will directly contribute to the delivery of our clinical outcomes, ensuring that our wellbeing and therapeutic services are delivered to the highest possible standard, in line with appropriate governing bodies & quality assurance processes. The role will also support the continued development and embedding of Outcomes First Group Trauma Informed Practice Strategy. It is our mission to build incredible futures by empowering neurodiverse pupils to be happy and make their way in the world. Leadership and Administration: To act as the lead operational Manager for our Clinical provision and provide robust governance of clinical / well-being services Develop and implement departmental goals, policies, and procedures. Manage the budget, allocation of resources, and ensure financial sustainability. Collaborate with other department heads and senior management to align our Clinical services with Outcomes First Group's overall mission and objectives. Maintain knowledge on industry trends, research, and best practices to drive continuous improvement. Team Management: Oversee the recruitment, training, and supervision of all Clinical Team members. Provide continued professional development opportunities for team members. Conduct regular performance reviews, providing constructive feedback to achieve positive outcomes. Foster a collaborative and supportive work environment. Clinical Oversight: Ensure the delivery of high-quality Clinical assessment, diagnosis, and intervention services to our service users. Review and approve EHCP plans, therapy techniques, and progress reports. Keep updated on latest research and treatment methodologies to guide clinical decision-making. Address complex or challenging cases and provide support and expertise to team members. To assess and support the management of risk within services. Essential: Masters Level or Doctoral degree in a Clinical Discipline. HCPC registered with extensive experience of special educational needs and/or CAMHS service delivery. Minimum of years of clinical experience as a Psychologist, Occupational Therapist, SALT or Psychotherapist with demonstrable leadership and management experience. Experienced in Trauma Informed Practice and/or Neurodivergence Experienced in systemic ways of working to support the helpers Outstanding communication and interpersonal skills. Regulatory understanding: Experience of working in a regulated environment and delivering high quality Clinical services Governance focused: Experience of ensuring clinical staff work effectively and within national standards. Experienced leader with proven track record of managing a sizable team and delivering Clinical services to a broad client base Experience of creation and management of budgets Track record of maintain strong relationships at all levels History of successful delivery of efficiency and standards improvements Track record of delivering high standards of customer service Experience working with local authorities Used to work with ROI measurement & outcomes analysis Motivational and structured people leader Proven track record of continuously improving performance and standards across multiple teams Brings external best practice knowledge to the function Driven and self-motivated Confident presenter and influencer of others About the Group Outcomes First Group is the largest independent provider of special needs education and care. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Our divisional brands include Acorn Education and Options Autism. For more information on the group please visit: For further information on this role please refer the Job Description and Person Specification attached. To discuss this role in more detail, please contact At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils. All successful applicants will be subject to a fully Enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks Work 4 days, be paid for 5 T&C's apply - following successful completion of the probation period And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover We are committed to the safeguarding and promoting the welfare of our people. All successful applicants will be subject to a fully enhanced DBS.
Strategic Planning Summer Internship Job ID: UU00486 Location: Warrington, UK (possibility for some hybrid working as well as office based working, to be agreed with line manager during on boarding process) Duration: 10 weeks Salary: £23,152 per annum (pro rata based on duration) Working Hours: 37.00 per week Introduction United Utilities provides water and sewage services to seven million people across the North West of England. It's a big job and a lot of work goes on behind the scenes to keep things running smoothly for our customers. From operating our pipes and improving water quality, to embracing new technologies and safeguarding the local environment - whether you're in our head office or out on site, there's always plenty going on. Our internship programmes will give you the opportunity to learn first-hand how we make this happen. Role Overview In the Asset Management department you will join our Strategic Planning Team, a forward-thinking team working to promote innovative, cost beneficial and resilient solutions to key environmental and Asset Management challenges. The Strategic Planning team are also responsible for producing our Water Resources Management Plan and Drought Plan, Water Quality and Water Trading plans. We are now in the process of making detailed long term County Plans to show our customers the plans for their local areas in the long term. United Utilities has a long history of leading in these areas and investing in young talent. In this role you will lead in the gathering of data and information from a variety of sources adding analytical support to our teams, support on developing visual graphics to help promote our plans and develop new innovative ideas on how we can develop our plans. This intern role will specifically support in creating our county plans pulling together a wealth of information such as; Local risks, maintenance issues, asset performance, growth in the area, environmental considerations, future water quality projections, catchment plans etc. We also require support turning these local county plans into our long-term regulatory plans. As part of this fantastic opportunity, we will also provide you with an opportunity to work with several teams across United Utilities to increase your knowledge, confidence, experience and contacts. This is a great opportunity to get exposure to the water, Asset Management and environmental sector. Skills you will develop include data analysis, business visual design, interpreting data, report writing and internal and external communications. As your internship progress there will be substantial scope to take on additional responsibilities as you gain more experience and gain exposure to other areas of the team. Don't worry, we won't throw you in at the deep end. You'll have mentors and managers with you as you progress through your placement and support you as you work towards your personal development goals. You'll be joining a team based at the United Utilities head office in Warrington and an organisation just voted the 19th best place to work in the UK as voted for by users of Glassdoor. You'll enjoy life on our leafy campus surrounded by over 2,000 colleagues who all help to provide great service for our 7 million customers. What we are looking for You will be aiming for a minimum of a 2:1 in an visual design or environmentally focussed degree such as Geography, Environmental Science, Environmental Engineering or Natural Science and a student at least in your penultimate year at university. You must have a strong and well-developed visual design or analytical skills, with an attention to detail, ability to interpret and analyse data and contribute towards recommendations that consider the needs of the environment, customers and businesses. You should possess excellent design, written and interpersonal skills and have the ability to communicate and influence across multiple stakeholder groups, including being able to creatively use a range of media and presentation skills for qualitative and quantitative information in a means that can be understood by all. You must be highly computer literate (in particular word processing, spreadsheets and presentations). You must demonstrate a willingness to learn and genuine interest in/curiosity about Water Asset Management. You must be motivated and enthusiastic, understand the importance of team work and possess ambition and drive to succeed and make the most out of your internship. You should be able to be comfortable working flexibly across a range of tasks and activities to deadlines, be able to prioritise your time. Benefits If you want to join an FTSE 100 company that wants to disrupt the water industry and you want to make a positive change in the world we would like to hear from you. When you join our intern scheme you'll receive a good salary, and due to the length of your programme you will be engaged via our resourcing partner Reed Talent Solutions. Internship Duration 10 weeks We need fantastic people to enable us to deliver a great service to the public. We are committed to reaching and recruiting from every community and then supporting employees to achieve their full potential ensuring they feel valued and included, regardless of their gender, age, race, disability, sexual orientation or social background. If you are offered a job with us, a number of pre-employment checks need to be carried out before your appointment can be confirmed. Any offer of employment with United Utilities will be subject to a satisfactory checking report from the Disclosure Scotland / the Disclosure and Barring Service.
May 19, 2024
Full time
Strategic Planning Summer Internship Job ID: UU00486 Location: Warrington, UK (possibility for some hybrid working as well as office based working, to be agreed with line manager during on boarding process) Duration: 10 weeks Salary: £23,152 per annum (pro rata based on duration) Working Hours: 37.00 per week Introduction United Utilities provides water and sewage services to seven million people across the North West of England. It's a big job and a lot of work goes on behind the scenes to keep things running smoothly for our customers. From operating our pipes and improving water quality, to embracing new technologies and safeguarding the local environment - whether you're in our head office or out on site, there's always plenty going on. Our internship programmes will give you the opportunity to learn first-hand how we make this happen. Role Overview In the Asset Management department you will join our Strategic Planning Team, a forward-thinking team working to promote innovative, cost beneficial and resilient solutions to key environmental and Asset Management challenges. The Strategic Planning team are also responsible for producing our Water Resources Management Plan and Drought Plan, Water Quality and Water Trading plans. We are now in the process of making detailed long term County Plans to show our customers the plans for their local areas in the long term. United Utilities has a long history of leading in these areas and investing in young talent. In this role you will lead in the gathering of data and information from a variety of sources adding analytical support to our teams, support on developing visual graphics to help promote our plans and develop new innovative ideas on how we can develop our plans. This intern role will specifically support in creating our county plans pulling together a wealth of information such as; Local risks, maintenance issues, asset performance, growth in the area, environmental considerations, future water quality projections, catchment plans etc. We also require support turning these local county plans into our long-term regulatory plans. As part of this fantastic opportunity, we will also provide you with an opportunity to work with several teams across United Utilities to increase your knowledge, confidence, experience and contacts. This is a great opportunity to get exposure to the water, Asset Management and environmental sector. Skills you will develop include data analysis, business visual design, interpreting data, report writing and internal and external communications. As your internship progress there will be substantial scope to take on additional responsibilities as you gain more experience and gain exposure to other areas of the team. Don't worry, we won't throw you in at the deep end. You'll have mentors and managers with you as you progress through your placement and support you as you work towards your personal development goals. You'll be joining a team based at the United Utilities head office in Warrington and an organisation just voted the 19th best place to work in the UK as voted for by users of Glassdoor. You'll enjoy life on our leafy campus surrounded by over 2,000 colleagues who all help to provide great service for our 7 million customers. What we are looking for You will be aiming for a minimum of a 2:1 in an visual design or environmentally focussed degree such as Geography, Environmental Science, Environmental Engineering or Natural Science and a student at least in your penultimate year at university. You must have a strong and well-developed visual design or analytical skills, with an attention to detail, ability to interpret and analyse data and contribute towards recommendations that consider the needs of the environment, customers and businesses. You should possess excellent design, written and interpersonal skills and have the ability to communicate and influence across multiple stakeholder groups, including being able to creatively use a range of media and presentation skills for qualitative and quantitative information in a means that can be understood by all. You must be highly computer literate (in particular word processing, spreadsheets and presentations). You must demonstrate a willingness to learn and genuine interest in/curiosity about Water Asset Management. You must be motivated and enthusiastic, understand the importance of team work and possess ambition and drive to succeed and make the most out of your internship. You should be able to be comfortable working flexibly across a range of tasks and activities to deadlines, be able to prioritise your time. Benefits If you want to join an FTSE 100 company that wants to disrupt the water industry and you want to make a positive change in the world we would like to hear from you. When you join our intern scheme you'll receive a good salary, and due to the length of your programme you will be engaged via our resourcing partner Reed Talent Solutions. Internship Duration 10 weeks We need fantastic people to enable us to deliver a great service to the public. We are committed to reaching and recruiting from every community and then supporting employees to achieve their full potential ensuring they feel valued and included, regardless of their gender, age, race, disability, sexual orientation or social background. If you are offered a job with us, a number of pre-employment checks need to be carried out before your appointment can be confirmed. Any offer of employment with United Utilities will be subject to a satisfactory checking report from the Disclosure Scotland / the Disclosure and Barring Service.
We are seeking an experienced Trade Compliance Director; EMEA - Supply chain supporting the CSL Enterprise Business. The successful candidate will be an experienced Manager Leader, optimizing a small team located in EMEA. Responsible for the continued development and maintenance of CSL's world-class regional import-export compliance program. The focus is to ensure all CSL legal entities operating worldwide are compliant with all applicable customs and trade regulations whilst maximizing feasible savings for the business. The position is responsible for monitoring key industry developments, legislative, and regulatory changes affecting CSL businesses, assess impact and represent CSL in various Trade Associations to ensure CSL's interests are represented. The position will also partner directly with the various CSL strategic departments, business units, and functional area leaders to drive process improvements, operational excellence, and optimize duty spend with all applicable duty mitigation programs. The position will oversee all CSL Customs and Trade operations in the region and manage customs brokers, and or other outsourcing providers. This position will work closely with the Global Trade Compliance Program function to implement CSL Global Trade Compliance Policies, guidelines, develop and deploy regional and local procedures, monitor the compliance readiness of the region through the management of the CSL import and export compliance risk-assessment, on site compliance reviews (audits), and support all external government audits. Position will interface with CSL Business Management, Regional compliance Leadership team, customs brokers, freight forwarders, internal/external legal counsel, customers, suppliers, CMOs and government officials. Position will also provide support, for training, mentoring, and leadership development to the Regional Trade compliance personnel and will also support the CSL Global Supply Chain with all departmental goals and objectives Responsibilities include: - Monitors regional key industry developments, legislative, and regulatory changes affecting CSL businesses, assess impact and represent CSL in various Trade Associations to ensure CSL's interests are represented. Implement CSL Global Trade Compliance Policies, guidelines, develop and deploy regional and local procedures, monitor the compliance readiness of the region through the management of the CSL import and export compliance risk-assessment, on site compliance reviews (audits), and support all external audits. Drive KPIs, Trade data reporting, duty spend and duty savings, continuous improvement and drive efficiency throughout the import and export processes Oversees customs brokers in the region: KPIs, SOPs, contract, performance, lead regional bid and selection with procurement team Lead regional and local teams, responsible for all regional Trade and customs operations Responsible for the region record keeping ensures completeness as per regional, local requirements and CSL internal Policy Oversee HTS and ECCN classification as well as database, responsible for origin and preference determination, customs value and duty program utilization as per CSL Policies Identify risks and opportunities in the region and report to the Global TC team Support Government audits Experience, Skills and Experience Customs Broker license A Bachelor's Degree is required; Masters in related field or equivalent is preferred. 10 years of progressively responsible experience in highly regulated, multi-location environments, cross functional experience is preferred. Experience in managing complex Customs and trade Operations Expert in Customs and Export controls regulations, HTS and Explanatory Notes, rulings, court cases, and Customs Valuation rules, as well as a thorough knowledge of entry processing, international freight industry standards and practices, and INCOTERMS Skilled with special Customs programs (inc FTAs, Drawback, FTZs, Value Reconciliation, etc.) Experienced in drafting formal Customs correspondence Excellent skills in organization, prioritization, and negotiation; must excel under pressure Able to motivate others to drive peak performance Must be self-motivated, goal oriented, and able to work independently in producing results Proficient with: Microsoft Word, Excel, PowerPoint with ability to develop skills with other programs as required Understands Quality systems and importance of systems, operational excellence culture and behavior to organizations Strong leadership skills (e.g., priority setting, timely decision-making, business acumen and dealing with ambiguity). Clear understanding of CSL's operating model and culture Ability to analyse and utilize data to drive decisions and priorities Able to influence and challenge senior leaders and peer groups. Comfort around senior management Experience in understanding industry trends and changes to practice standards so CSL remains an industry leader Strong organizational, negotiation and influencing skills. Displays strong level of engagement at all levels of the organization and does not only operate at a corporate level Excellent written and verbal communications skills in English. Our Benefits CSL Seqirus is committed to attracting and retaining world-class employees who are valued for their contributions to achieving business objectives. Learn more about some of the benefits you can participate in when you join CSL Seqirus. About CSL Seqirus CSL Seqirus is part of CSL Limited (ASX: CSL). As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. Learn more about CSL Seqirus . We want Seqirus to reflect the world around us As a global organisation with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL Seqirus. Do work that matters at CSL Seqirus! Watch our 'On the Front Line' video to learn more about CSL Seqirus
May 19, 2024
Full time
We are seeking an experienced Trade Compliance Director; EMEA - Supply chain supporting the CSL Enterprise Business. The successful candidate will be an experienced Manager Leader, optimizing a small team located in EMEA. Responsible for the continued development and maintenance of CSL's world-class regional import-export compliance program. The focus is to ensure all CSL legal entities operating worldwide are compliant with all applicable customs and trade regulations whilst maximizing feasible savings for the business. The position is responsible for monitoring key industry developments, legislative, and regulatory changes affecting CSL businesses, assess impact and represent CSL in various Trade Associations to ensure CSL's interests are represented. The position will also partner directly with the various CSL strategic departments, business units, and functional area leaders to drive process improvements, operational excellence, and optimize duty spend with all applicable duty mitigation programs. The position will oversee all CSL Customs and Trade operations in the region and manage customs brokers, and or other outsourcing providers. This position will work closely with the Global Trade Compliance Program function to implement CSL Global Trade Compliance Policies, guidelines, develop and deploy regional and local procedures, monitor the compliance readiness of the region through the management of the CSL import and export compliance risk-assessment, on site compliance reviews (audits), and support all external government audits. Position will interface with CSL Business Management, Regional compliance Leadership team, customs brokers, freight forwarders, internal/external legal counsel, customers, suppliers, CMOs and government officials. Position will also provide support, for training, mentoring, and leadership development to the Regional Trade compliance personnel and will also support the CSL Global Supply Chain with all departmental goals and objectives Responsibilities include: - Monitors regional key industry developments, legislative, and regulatory changes affecting CSL businesses, assess impact and represent CSL in various Trade Associations to ensure CSL's interests are represented. Implement CSL Global Trade Compliance Policies, guidelines, develop and deploy regional and local procedures, monitor the compliance readiness of the region through the management of the CSL import and export compliance risk-assessment, on site compliance reviews (audits), and support all external audits. Drive KPIs, Trade data reporting, duty spend and duty savings, continuous improvement and drive efficiency throughout the import and export processes Oversees customs brokers in the region: KPIs, SOPs, contract, performance, lead regional bid and selection with procurement team Lead regional and local teams, responsible for all regional Trade and customs operations Responsible for the region record keeping ensures completeness as per regional, local requirements and CSL internal Policy Oversee HTS and ECCN classification as well as database, responsible for origin and preference determination, customs value and duty program utilization as per CSL Policies Identify risks and opportunities in the region and report to the Global TC team Support Government audits Experience, Skills and Experience Customs Broker license A Bachelor's Degree is required; Masters in related field or equivalent is preferred. 10 years of progressively responsible experience in highly regulated, multi-location environments, cross functional experience is preferred. Experience in managing complex Customs and trade Operations Expert in Customs and Export controls regulations, HTS and Explanatory Notes, rulings, court cases, and Customs Valuation rules, as well as a thorough knowledge of entry processing, international freight industry standards and practices, and INCOTERMS Skilled with special Customs programs (inc FTAs, Drawback, FTZs, Value Reconciliation, etc.) Experienced in drafting formal Customs correspondence Excellent skills in organization, prioritization, and negotiation; must excel under pressure Able to motivate others to drive peak performance Must be self-motivated, goal oriented, and able to work independently in producing results Proficient with: Microsoft Word, Excel, PowerPoint with ability to develop skills with other programs as required Understands Quality systems and importance of systems, operational excellence culture and behavior to organizations Strong leadership skills (e.g., priority setting, timely decision-making, business acumen and dealing with ambiguity). Clear understanding of CSL's operating model and culture Ability to analyse and utilize data to drive decisions and priorities Able to influence and challenge senior leaders and peer groups. Comfort around senior management Experience in understanding industry trends and changes to practice standards so CSL remains an industry leader Strong organizational, negotiation and influencing skills. Displays strong level of engagement at all levels of the organization and does not only operate at a corporate level Excellent written and verbal communications skills in English. Our Benefits CSL Seqirus is committed to attracting and retaining world-class employees who are valued for their contributions to achieving business objectives. Learn more about some of the benefits you can participate in when you join CSL Seqirus. About CSL Seqirus CSL Seqirus is part of CSL Limited (ASX: CSL). As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. Learn more about CSL Seqirus . We want Seqirus to reflect the world around us As a global organisation with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL Seqirus. Do work that matters at CSL Seqirus! Watch our 'On the Front Line' video to learn more about CSL Seqirus
JOB TITLE: Head of Customer Connections - PCA, Overdrafts and Savings LOCATION(S): Flexible (London, Bristol, Halifax and Leeds) HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in an office site About this opportunity Everyday Banking is the at the heart of our growth strategy with our Current Account and Overdrafts, Savings and Payments products supporting our mission to provide the best products for our UK customers and to grow relationships of the bank. We have created brand-new roles and seeking individuals who have the commercial insight and deep regulatory knowledge of our products as you solve customer problems to meet commercial objectives. We're looking for someone who has dedicated focus on driving improved customer experiences, with a mobile first and self-serve attitude. This will enable us to deliver customer satisfaction and engagement results. You'll collaborate with the wider business to improve customer contact, journeys, marketing, engagement messaging, and the delivery of personalised engagement. Together, you'll improve our customers' experience with our brands, increasing the likelihood that customers will recommend us. We're heavily investing in our Everyday Banking products and teams, to deliver our purpose of Helping Britain Prosper. And that's why we need someone special. The role: The Head of Customer Connections is an inspirational leadership role whose purpose is to deliver the commercial results of the organisation (revenue) driven by the personalisation of our propositions as we communicate to customers, improved customer experience in our mobile app, and clear commercial result driven incentives we deliver in support of our products. Creating brand differentiating engagement with our Chief Customer Office and Brands Marketing and Experience colleagues, with regulatory compliant products. This role reports into our Products Directors, and we have two vacancies supporting our Current Account and Overdrafts and Savings teams to: Deliver the customer volume targets based on a deep understanding of customer behaviours and drivers of customer activity to improve customer conversion, funnel improvement, activation, engagement and retention Deliver the commercial revenue targets with clear understanding of commercial drivers and P&L management Through expertise, understanding of UX and design along with a mobile first attitude, you'll lead a team that delivers best in class, personalised customer engagement in partnership with lab design teams Drive strong customer engagement to deliver constant improvement of the customer experiences driven by mobile first solutions resulting in better customer retention and deepening relationships Set the standard on communicating with customers and work with BME and CCO to drive these changes informed by best-in-class practices and demonstrating personalisation where possible Act as a Customer Outcome Specialist, delivering customer outcomes through regular customer engagement as required by the product About us Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you'll find them all here. What you'll need We'll be looking for these skills and experiences. But we know careers, like life, don't always go in a straight line. So, if you don't have some of these but think you've got what it takes, get in touch. We're hiring for attitude, experience, and expertise in equal measure. You'll be Customer Centric - Promoting value of customer outcomes with team and peers and ensuring work efforts achieve these. Anticipating customers' needs and using customer insights to present targeted, integrated, and outcome-focused solutions and opportunities. Applying knowledge of customer behaviours and trends across multiple parts of the Group and externally, upskilling peers, and is a thought leader in delivering customer products and propositions that build on our competitive edge and good customer outcomes. You'll be Commercially Driven - Robust and committed focus on business performance ensuring our products meet our customers' needs and support our growth strategy and business objective to build deep customer relationships. You'll understand our Control and Regulatory environment - Creating a deep culture of understanding the regulatory environment and the application to your business. Driving a control environment transformation & automation. Making decisions and recommendations to deliver for our customers at pace within the regulatory risk environment, embedding strong governance and audit trails for the approach taken. You'll have a Product Innovation & Development mindset - Redefining thinking and inspiring the conceptualisation of new and innovative products that create significant business impact. Using external expertise to ensure an effective delivery of these products to market. You'll be Product Delivery focused - Leading improvements on product development process and delivery using new agile methodology, techniques, tools, etc. You'll be a People Leader - Inspiring, empowering and inclusive to lead your teams through change and provide the stretch, coaching, feedback and development to create an extraordinary environment to come to work. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!
May 19, 2024
Full time
JOB TITLE: Head of Customer Connections - PCA, Overdrafts and Savings LOCATION(S): Flexible (London, Bristol, Halifax and Leeds) HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in an office site About this opportunity Everyday Banking is the at the heart of our growth strategy with our Current Account and Overdrafts, Savings and Payments products supporting our mission to provide the best products for our UK customers and to grow relationships of the bank. We have created brand-new roles and seeking individuals who have the commercial insight and deep regulatory knowledge of our products as you solve customer problems to meet commercial objectives. We're looking for someone who has dedicated focus on driving improved customer experiences, with a mobile first and self-serve attitude. This will enable us to deliver customer satisfaction and engagement results. You'll collaborate with the wider business to improve customer contact, journeys, marketing, engagement messaging, and the delivery of personalised engagement. Together, you'll improve our customers' experience with our brands, increasing the likelihood that customers will recommend us. We're heavily investing in our Everyday Banking products and teams, to deliver our purpose of Helping Britain Prosper. And that's why we need someone special. The role: The Head of Customer Connections is an inspirational leadership role whose purpose is to deliver the commercial results of the organisation (revenue) driven by the personalisation of our propositions as we communicate to customers, improved customer experience in our mobile app, and clear commercial result driven incentives we deliver in support of our products. Creating brand differentiating engagement with our Chief Customer Office and Brands Marketing and Experience colleagues, with regulatory compliant products. This role reports into our Products Directors, and we have two vacancies supporting our Current Account and Overdrafts and Savings teams to: Deliver the customer volume targets based on a deep understanding of customer behaviours and drivers of customer activity to improve customer conversion, funnel improvement, activation, engagement and retention Deliver the commercial revenue targets with clear understanding of commercial drivers and P&L management Through expertise, understanding of UX and design along with a mobile first attitude, you'll lead a team that delivers best in class, personalised customer engagement in partnership with lab design teams Drive strong customer engagement to deliver constant improvement of the customer experiences driven by mobile first solutions resulting in better customer retention and deepening relationships Set the standard on communicating with customers and work with BME and CCO to drive these changes informed by best-in-class practices and demonstrating personalisation where possible Act as a Customer Outcome Specialist, delivering customer outcomes through regular customer engagement as required by the product About us Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you'll find them all here. What you'll need We'll be looking for these skills and experiences. But we know careers, like life, don't always go in a straight line. So, if you don't have some of these but think you've got what it takes, get in touch. We're hiring for attitude, experience, and expertise in equal measure. You'll be Customer Centric - Promoting value of customer outcomes with team and peers and ensuring work efforts achieve these. Anticipating customers' needs and using customer insights to present targeted, integrated, and outcome-focused solutions and opportunities. Applying knowledge of customer behaviours and trends across multiple parts of the Group and externally, upskilling peers, and is a thought leader in delivering customer products and propositions that build on our competitive edge and good customer outcomes. You'll be Commercially Driven - Robust and committed focus on business performance ensuring our products meet our customers' needs and support our growth strategy and business objective to build deep customer relationships. You'll understand our Control and Regulatory environment - Creating a deep culture of understanding the regulatory environment and the application to your business. Driving a control environment transformation & automation. Making decisions and recommendations to deliver for our customers at pace within the regulatory risk environment, embedding strong governance and audit trails for the approach taken. You'll have a Product Innovation & Development mindset - Redefining thinking and inspiring the conceptualisation of new and innovative products that create significant business impact. Using external expertise to ensure an effective delivery of these products to market. You'll be Product Delivery focused - Leading improvements on product development process and delivery using new agile methodology, techniques, tools, etc. You'll be a People Leader - Inspiring, empowering and inclusive to lead your teams through change and provide the stretch, coaching, feedback and development to create an extraordinary environment to come to work. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview Stobart (Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UK's best known brands across core consumer and retail sectors. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Senior Operations Accountant to join our Finance team at our Appleton Thorn site. As Senior Operations Accountant you will be responsible for the production and integrity of internal and external management reporting ensuring they remain relevant and in line with industry best practice As the successful candidate, you will contribute to the overall success of the site, and will report directly to the Head of Finance. This is a full time, permanent position working Monday to Friday 8.30 to 5.30 (1 hours lunch) offering a competitive salary and package with the opportunity to work for a forward thinking market leader. Job responsibilities of Senior Operations Accountant include: Oversee production of the weekly contract management reporting including presentation of the results with explanation on variances to plan to GM, Operational Director and Operational Team. Oversee production of the weekly client management reporting including presentation of the results with explanation on variances to plan to client management Oversee month end close and production of the Sectors monthly reporting pack for ESL Group both P&L and Balance Sheet Oversee month end close and production of the clients monthly reporting packs Quarterly forecast process, presentation of results to Operations Director and ESL FD All aspects of the annual budget process ensuring that results are delivered to the timetable set by Culina Group Production of clients Budget and Forecasts to be produced in line with timetables as issued by the clients Financial business partner to the Operations Director supporting them in all financial aspects of his business Management of financial risk including sign off of contracted new business streams and support of aged debt recovery Development of the financial reporting suite to ensure that it meets the businesses requirements and represents industry best practice Head up financial projects specific to the Sector Qualifications To apply for the role of Senior Operations Accountant , you will possess the following skills, experiences and qualifications: CIMA, ACA or ACCA qualified, QBE considered but only if with specific industry knowledge 3 years + experience of working in transport centric logistics business either own account or 3PL - preferred Involvement in commercial pricing exercises Experience of working within an Open Book operation. Advanced Microsoft user, especially Excel. Additional Information As part of our drive to make Stobart's a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave Private Medical Cover - This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
May 19, 2024
Full time
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview Stobart (Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UK's best known brands across core consumer and retail sectors. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Senior Operations Accountant to join our Finance team at our Appleton Thorn site. As Senior Operations Accountant you will be responsible for the production and integrity of internal and external management reporting ensuring they remain relevant and in line with industry best practice As the successful candidate, you will contribute to the overall success of the site, and will report directly to the Head of Finance. This is a full time, permanent position working Monday to Friday 8.30 to 5.30 (1 hours lunch) offering a competitive salary and package with the opportunity to work for a forward thinking market leader. Job responsibilities of Senior Operations Accountant include: Oversee production of the weekly contract management reporting including presentation of the results with explanation on variances to plan to GM, Operational Director and Operational Team. Oversee production of the weekly client management reporting including presentation of the results with explanation on variances to plan to client management Oversee month end close and production of the Sectors monthly reporting pack for ESL Group both P&L and Balance Sheet Oversee month end close and production of the clients monthly reporting packs Quarterly forecast process, presentation of results to Operations Director and ESL FD All aspects of the annual budget process ensuring that results are delivered to the timetable set by Culina Group Production of clients Budget and Forecasts to be produced in line with timetables as issued by the clients Financial business partner to the Operations Director supporting them in all financial aspects of his business Management of financial risk including sign off of contracted new business streams and support of aged debt recovery Development of the financial reporting suite to ensure that it meets the businesses requirements and represents industry best practice Head up financial projects specific to the Sector Qualifications To apply for the role of Senior Operations Accountant , you will possess the following skills, experiences and qualifications: CIMA, ACA or ACCA qualified, QBE considered but only if with specific industry knowledge 3 years + experience of working in transport centric logistics business either own account or 3PL - preferred Involvement in commercial pricing exercises Experience of working within an Open Book operation. Advanced Microsoft user, especially Excel. Additional Information As part of our drive to make Stobart's a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave Private Medical Cover - This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
Vonage Engineering Mission: We embody the notion of being what's next now! We envision, develop, and manage technology to connect the world. Our team brings excellence, rigor, passion, creativity, and curiosity to the job. We look at the business environment and technologies in new and challenging ways, striving to develop and deliver integrated whole-system solutions to meet our customers' ever-changing needs. Why this role matters Our software engineers and teams are building the infrastructure, applications, services, and business logic for the next generation of communication APIs, Unified Communications, and application orchestration. We work cross-functionally to understand business requirements, evaluate approaches, and build software and systems that are accessible and easy to use. We live on the leading edge of systems and component design, developing solutions that serve millions of users and businesses all over the world. We do this by incorporating state-of-the-art concepts and practices to facilitate system functionality, scalability, resilience, and security as well as ease of use. The Director, Software Engineering, brings this vision to fruition by spearheading strategic planning, and operational decision-making; ensuring Vonage remains on the leading edge of software and system innovation and development. We seek someone to lead and expand the Core Service team(s) as we scale our existing businesses and launch new products. You are someone who can flex between the strategic and operational management aspects of the position and also be able to roll up your sleeves and assist your teams with difficult architectural and/or broader development and technical issues. You are a technical leader who has a strong interest and expertise in current programming tools, languages, frameworks, architecture, VOIP technologies, and Real-Time Communications. IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW . What you will do Lead the software engineering teams in the development and implementation of VOIP technologies and Real-Time Communications solutions. Define the technical strategy and roadmap aligning with company goals and market trends. Provide technical leadership and mentorship to software engineers, technical managers, and technical leads, guiding them in best practices for VOIP and real-time communication development. Oversee the architecture and design ensuring scalability, reliability, and security. Consolidate and rationalize customer requirements into effective roadmaps. Lead the implementation of the SSDLC by allocating and managing resources effectively. Ensure delivery of secure, high-quality, well-tested, and scalable software to meet customer and business requirements. Engage with customers, end users, and business partners to understand problems and issues with software development and deployment; ensure issues are resolved in a timely and sustainable fashion. Develop and maintain strong working relationships with product management and other relevant functions of Vonage to drive the achievement of goals effectively. Set the standard, act as a role model, and provide leadership for all interactions with employees and managers within Vonage. Establish and drive a sense of community within the Engineering teams. Ensure team activities align with and support broader organizational goals and objectives. Manage Vendor and third-party contracts, performance requirements, and relationships. What you will bring Engineering leadership skills. In-depth knowledge of VOIP protocols (SIP, RTP, etc.) and Real-Time Communications technologies (WebRTC, WebSocket, etc.). Experience with AWS system architecture, SSDLC, deployment automation, and maintenance. Proficiency in programming languages such as Java, C++, Python, or similar, with a strong emphasis on VOIP application development, media processing, and Real-Time Communications. Experience with relevant open-source technologies is highly desirable. Outstanding interpersonal and communication skills. Experience working in agile development environments and familiarity with agile methodologies. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements. Ability to: Define, articulate, and drive the vision, strategy, architecture, design, and implementation of complex, large-scale Real-Time software systems. Present complex technical information in a clear and concise manner to a wide variety of audiences. Identify risks and threats in current and emerging technologies, procedures, features, and operations. Drive decision-making processes to achieve consensus on complex technical and process issue resolution. Develop technical and process skills in others. What is required for the application Required Bachelor's degree in Computer Science, Engineering, or related field, or relevant experience. Proven experience in software engineering leadership roles, with a focus on VOIP technologies and Real-Time Communications. Preferred Master's or PhD in Computer Science, Engineering, or related discipline. What is in it for you In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.
May 19, 2024
Full time
Vonage Engineering Mission: We embody the notion of being what's next now! We envision, develop, and manage technology to connect the world. Our team brings excellence, rigor, passion, creativity, and curiosity to the job. We look at the business environment and technologies in new and challenging ways, striving to develop and deliver integrated whole-system solutions to meet our customers' ever-changing needs. Why this role matters Our software engineers and teams are building the infrastructure, applications, services, and business logic for the next generation of communication APIs, Unified Communications, and application orchestration. We work cross-functionally to understand business requirements, evaluate approaches, and build software and systems that are accessible and easy to use. We live on the leading edge of systems and component design, developing solutions that serve millions of users and businesses all over the world. We do this by incorporating state-of-the-art concepts and practices to facilitate system functionality, scalability, resilience, and security as well as ease of use. The Director, Software Engineering, brings this vision to fruition by spearheading strategic planning, and operational decision-making; ensuring Vonage remains on the leading edge of software and system innovation and development. We seek someone to lead and expand the Core Service team(s) as we scale our existing businesses and launch new products. You are someone who can flex between the strategic and operational management aspects of the position and also be able to roll up your sleeves and assist your teams with difficult architectural and/or broader development and technical issues. You are a technical leader who has a strong interest and expertise in current programming tools, languages, frameworks, architecture, VOIP technologies, and Real-Time Communications. IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW . What you will do Lead the software engineering teams in the development and implementation of VOIP technologies and Real-Time Communications solutions. Define the technical strategy and roadmap aligning with company goals and market trends. Provide technical leadership and mentorship to software engineers, technical managers, and technical leads, guiding them in best practices for VOIP and real-time communication development. Oversee the architecture and design ensuring scalability, reliability, and security. Consolidate and rationalize customer requirements into effective roadmaps. Lead the implementation of the SSDLC by allocating and managing resources effectively. Ensure delivery of secure, high-quality, well-tested, and scalable software to meet customer and business requirements. Engage with customers, end users, and business partners to understand problems and issues with software development and deployment; ensure issues are resolved in a timely and sustainable fashion. Develop and maintain strong working relationships with product management and other relevant functions of Vonage to drive the achievement of goals effectively. Set the standard, act as a role model, and provide leadership for all interactions with employees and managers within Vonage. Establish and drive a sense of community within the Engineering teams. Ensure team activities align with and support broader organizational goals and objectives. Manage Vendor and third-party contracts, performance requirements, and relationships. What you will bring Engineering leadership skills. In-depth knowledge of VOIP protocols (SIP, RTP, etc.) and Real-Time Communications technologies (WebRTC, WebSocket, etc.). Experience with AWS system architecture, SSDLC, deployment automation, and maintenance. Proficiency in programming languages such as Java, C++, Python, or similar, with a strong emphasis on VOIP application development, media processing, and Real-Time Communications. Experience with relevant open-source technologies is highly desirable. Outstanding interpersonal and communication skills. Experience working in agile development environments and familiarity with agile methodologies. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements. Ability to: Define, articulate, and drive the vision, strategy, architecture, design, and implementation of complex, large-scale Real-Time software systems. Present complex technical information in a clear and concise manner to a wide variety of audiences. Identify risks and threats in current and emerging technologies, procedures, features, and operations. Drive decision-making processes to achieve consensus on complex technical and process issue resolution. Develop technical and process skills in others. What is required for the application Required Bachelor's degree in Computer Science, Engineering, or related field, or relevant experience. Proven experience in software engineering leadership roles, with a focus on VOIP technologies and Real-Time Communications. Preferred Master's or PhD in Computer Science, Engineering, or related discipline. What is in it for you In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.
The company: A private TechForGood business in the North East is going through a process of global expansion and is looking for a Head of Information Security to drive excellence across security practices. Over the past 4 years, they have grown from a team of 20 to 250 and have quadrupled their profits. They work across a range of practices within a specific sector, and the use of technology makes a genuine difference in people's lives. Over the next 4 years, they plan to replicate this success and are looking for innovative and proactive people to joint them on the journey. The role: You will be responsible for ensuring that the software and applications that the clients are onboarded onto are secure and compliant. You will have a focus on the protection of data for customers, business partners, employees and third parties. This is going to be a fast-paced role, so the ability to zoom out, prioritise and lead projects will be key, as multiple clients may be being onboarded at one time. You will need to develop, implement, and monitor a strategic, comprehensive enterprise information security and IT risk management program across the whole group. Collaborating with the senior leadership team and key stakeholders will be a large part of this role, so excellent communication will be key. Day-to-day tasks will include Secure information assets and ensure information security and compliance with relevant legislation and legal interpretation. Facilitate risk assessment and risk management processes. Develop and implement group-wide adoption of ISO 27001 and Cyber Essentials Plus Ensure group-wide compliance with PCI, GDPR, NHS DSP Toolkit Raise awareness of risk management concerns. Ensure best practice from a security perspective in the development practices, for example driving secure coding practices, communicating OWASP top 10 etc Stay up-to-date with information security issues and regulatory changes Monitor all security incidents and act as the primary control point during significant information security incidents. Coaching and mentoring IT and Engineering teams regarding security best practices Maintain continual growth in professional skills and knowledge Experience required: Possess extensive knowledge and experience of IT security and compliance frameworks at all levels. Have strong experience with SaaS/Cloud-based solutions. Demonstrate a strong technical background covering IT, Infrastructure, and Software Development with experience across a broad range of architectures, technologies, and development practices. Exhibit strong team leadership skills, including motivation, performance management, cultural awareness, coaching, and development. Have extensive stakeholder management experience up to board level. Benefits include: 28 Days annual leave + public holidays Holiday buy scheme Enhanced company pension Company bonus scheme Share options Sick pay scheme Income protection Private health insurance cash plan Life assurance Flexible benefits including discounted gym, cycle to work, technology scheme, shopping discounts etc. Permanent/ 37.5 hours/ 1 day per week in office/ Monday - Friday/ CISO Next Steps? If you would like to know anything more about this role or even just want to hear what other Infrastructure, Cloud and Security positions I have that may also be a good match for you then please apply to this advert / or catch me on LinkedIn "Hayley Bee
May 19, 2024
Full time
The company: A private TechForGood business in the North East is going through a process of global expansion and is looking for a Head of Information Security to drive excellence across security practices. Over the past 4 years, they have grown from a team of 20 to 250 and have quadrupled their profits. They work across a range of practices within a specific sector, and the use of technology makes a genuine difference in people's lives. Over the next 4 years, they plan to replicate this success and are looking for innovative and proactive people to joint them on the journey. The role: You will be responsible for ensuring that the software and applications that the clients are onboarded onto are secure and compliant. You will have a focus on the protection of data for customers, business partners, employees and third parties. This is going to be a fast-paced role, so the ability to zoom out, prioritise and lead projects will be key, as multiple clients may be being onboarded at one time. You will need to develop, implement, and monitor a strategic, comprehensive enterprise information security and IT risk management program across the whole group. Collaborating with the senior leadership team and key stakeholders will be a large part of this role, so excellent communication will be key. Day-to-day tasks will include Secure information assets and ensure information security and compliance with relevant legislation and legal interpretation. Facilitate risk assessment and risk management processes. Develop and implement group-wide adoption of ISO 27001 and Cyber Essentials Plus Ensure group-wide compliance with PCI, GDPR, NHS DSP Toolkit Raise awareness of risk management concerns. Ensure best practice from a security perspective in the development practices, for example driving secure coding practices, communicating OWASP top 10 etc Stay up-to-date with information security issues and regulatory changes Monitor all security incidents and act as the primary control point during significant information security incidents. Coaching and mentoring IT and Engineering teams regarding security best practices Maintain continual growth in professional skills and knowledge Experience required: Possess extensive knowledge and experience of IT security and compliance frameworks at all levels. Have strong experience with SaaS/Cloud-based solutions. Demonstrate a strong technical background covering IT, Infrastructure, and Software Development with experience across a broad range of architectures, technologies, and development practices. Exhibit strong team leadership skills, including motivation, performance management, cultural awareness, coaching, and development. Have extensive stakeholder management experience up to board level. Benefits include: 28 Days annual leave + public holidays Holiday buy scheme Enhanced company pension Company bonus scheme Share options Sick pay scheme Income protection Private health insurance cash plan Life assurance Flexible benefits including discounted gym, cycle to work, technology scheme, shopping discounts etc. Permanent/ 37.5 hours/ 1 day per week in office/ Monday - Friday/ CISO Next Steps? If you would like to know anything more about this role or even just want to hear what other Infrastructure, Cloud and Security positions I have that may also be a good match for you then please apply to this advert / or catch me on LinkedIn "Hayley Bee
We have a great opportunity for a Senior Quantity Surveyor to join our team within Vistry Cornwall South West, at our Truro sites and covering site around Cornwall. As our Senior Quantity Surveyor, you will be responsible for the commercial lead for mixed tenure developments we have starting this year. You must have experience of successfully delivering major open market affordable and contracting housing schemes with values in excess of £5m. This is a senior role and the successful candidate will have worked in a similar level role for a main contractor or developer. You must be proven in commercial and risk management on similar schemes for similar sized contractors. You will have a reputation for integrity, maturity, and sound business judgment; be totally comfortable working in and managing a team; and possess the creativity, commercial expertise, and commitment to successfully play an important role within the commercial and site teams. Note there will be occasional travel to our Exeter Head Office. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Proven experience with either a Main Contractor or developer Demonstrable strong account management and commercial experience Sub-contract payment recommendation Sub-contract Order recommendation Interim valuation submission and final account recommendation Strong team player, with the entrepreneurial ability to operate and excel in a changing on-site environment Demonstrable strong account management and commercial experience. Entrepreneurial ability to optimise profit in a continually changing environment. Well developed analytical, oral and presentation / communication skills. Be proven in commercial and risk management on similar schemes for similar sized contractors within the region The successful candidate will have a reputation for integrity, maturity, and sound business judgment. Possess the creativity, commercial expertise, and commitment to successfully lead commercial activities on site. Driven by their own ability to affect the outcome of the project and achieves job satisfaction by delivering strong results. Able to successfully communicate, create rapport and form working relationships with members of the project, sub-contractors and management team. Willing to work extra to meet deadlines as and when the business needs require it Desirable - BSC Hons Quantity Surveying or equivalent Membership of an industry recognized professional body (CIOB, RICS, CInstCES). Training of and understanding of COINs Training of and understanding of 4p (Viewpoint) Management of Assistant Surveyor / Trainee Surveyor Experience of COINS More about the Senior Quantity Surveyor role Strive to optimise the profitability of the contracts. Ensure that the contracts achieve the optimum cashflow position. Completion and compliance with required contract documentation including Performance Bonds, Parent Company Guarantees and Warranties. Ensure that all contract documentation and sub-contract documentation is completed and stored centrally. Compliance with commercial and company procedures through the Business Management System. Presenting and agreeing the external valuation with the client's representative. Pricing and agreeing variations with the client's representative. Prepare and manage key and large risk subcontract accounts from inception to final accounts. Subcontract procurement strategy and implementation. Ensure the procurement of sub-contractors is in line with the Vistry Business Management System and that the packages cover the scope of the works. Check and ensure compliance and issuing of timely Payment and Pay less notices to Subcontractors. Control, monitor and improve commercial processes by establishing objectives and targets for the Contract teams. Preparing monthly CVR & VCA reports for presentation to the Business Unit Management. Prepare monthly reports and present to Joint Venture Partners & Clients. Monitoring risk and opportunity schedules and managing risk from Commencement to Completion. Contribute to management of life of site cost & revenue forecasts across multi-phase developments. As part of project team, help shape long term delivery strategy for project Provide input and cost and value engineering advice throughout the design life of the scheme and attend design team meetings. Provide input and cost and value engineering advice throughout the design life of the scheme and attend design team meetings. Managing and undertake the personal development reviews of associated surveying resources, including training. Ensure a proactive approach to dispute avoidance. Ensure company health and safety standards and procedures are followed throughout the team Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
May 19, 2024
Full time
We have a great opportunity for a Senior Quantity Surveyor to join our team within Vistry Cornwall South West, at our Truro sites and covering site around Cornwall. As our Senior Quantity Surveyor, you will be responsible for the commercial lead for mixed tenure developments we have starting this year. You must have experience of successfully delivering major open market affordable and contracting housing schemes with values in excess of £5m. This is a senior role and the successful candidate will have worked in a similar level role for a main contractor or developer. You must be proven in commercial and risk management on similar schemes for similar sized contractors. You will have a reputation for integrity, maturity, and sound business judgment; be totally comfortable working in and managing a team; and possess the creativity, commercial expertise, and commitment to successfully play an important role within the commercial and site teams. Note there will be occasional travel to our Exeter Head Office. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Proven experience with either a Main Contractor or developer Demonstrable strong account management and commercial experience Sub-contract payment recommendation Sub-contract Order recommendation Interim valuation submission and final account recommendation Strong team player, with the entrepreneurial ability to operate and excel in a changing on-site environment Demonstrable strong account management and commercial experience. Entrepreneurial ability to optimise profit in a continually changing environment. Well developed analytical, oral and presentation / communication skills. Be proven in commercial and risk management on similar schemes for similar sized contractors within the region The successful candidate will have a reputation for integrity, maturity, and sound business judgment. Possess the creativity, commercial expertise, and commitment to successfully lead commercial activities on site. Driven by their own ability to affect the outcome of the project and achieves job satisfaction by delivering strong results. Able to successfully communicate, create rapport and form working relationships with members of the project, sub-contractors and management team. Willing to work extra to meet deadlines as and when the business needs require it Desirable - BSC Hons Quantity Surveying or equivalent Membership of an industry recognized professional body (CIOB, RICS, CInstCES). Training of and understanding of COINs Training of and understanding of 4p (Viewpoint) Management of Assistant Surveyor / Trainee Surveyor Experience of COINS More about the Senior Quantity Surveyor role Strive to optimise the profitability of the contracts. Ensure that the contracts achieve the optimum cashflow position. Completion and compliance with required contract documentation including Performance Bonds, Parent Company Guarantees and Warranties. Ensure that all contract documentation and sub-contract documentation is completed and stored centrally. Compliance with commercial and company procedures through the Business Management System. Presenting and agreeing the external valuation with the client's representative. Pricing and agreeing variations with the client's representative. Prepare and manage key and large risk subcontract accounts from inception to final accounts. Subcontract procurement strategy and implementation. Ensure the procurement of sub-contractors is in line with the Vistry Business Management System and that the packages cover the scope of the works. Check and ensure compliance and issuing of timely Payment and Pay less notices to Subcontractors. Control, monitor and improve commercial processes by establishing objectives and targets for the Contract teams. Preparing monthly CVR & VCA reports for presentation to the Business Unit Management. Prepare monthly reports and present to Joint Venture Partners & Clients. Monitoring risk and opportunity schedules and managing risk from Commencement to Completion. Contribute to management of life of site cost & revenue forecasts across multi-phase developments. As part of project team, help shape long term delivery strategy for project Provide input and cost and value engineering advice throughout the design life of the scheme and attend design team meetings. Provide input and cost and value engineering advice throughout the design life of the scheme and attend design team meetings. Managing and undertake the personal development reviews of associated surveying resources, including training. Ensure a proactive approach to dispute avoidance. Ensure company health and safety standards and procedures are followed throughout the team Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
We have a fantastic opportunity for a Quantity Surveyor to join our team at Vistry South East at our office in Caterham, Surrey. As our Quantity Surveyor you will report to the Head of Commercial and work on specific developments in the local area. The main duties will include procurement, subcontract management inclusive of administration of the contract, monthly payments and final account settlement. In addition, the role will require completion of subcontract procurement We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BSC Hons Quantity Surveying 12months experience at QS level Should ideally have worked at a similar level within a Construction or Residential organisation Demonstrable strong account management and commercial experience Sub-contract Payment recommendation Sub-contract Order recommendation Interim Valuation submission and Final Account recommendation Strong team player, with the entrepreneurial ability to operate and excel in a changing on-site environment Well developed analytical, oral and presentation / communication skills West London Location More about the Quantity Surveyor role Sub-contract Procurement and Account Management The timely placement of sub-contract orders in line with procurement schedule and commercial parameters and opportunities. Regular assessment of work, variation assessment and payment recommendation in line with Sub-contract conditions. External Valuations Timely submissions in accordance with Contract requirements to maximise profit and cash flow. Financial Reporting Regular reporting of accurate cost value reconciliations and forecasting. Identifying risks and making recommendations as to how risk can be overcome. Identifying and exploiting fully opportunities Contractual Matters Promptly and fully address all contractual matters to protect the Company's position at all times. Relationships Develop and foster collaborative working relationships with Client, Client Representatives, Supply Chain and internal Teams. Ensure the safe working practices are adopted and followed throughout in accordance with current legislation and Group Policy and Procedures Regularly review all works in progress, specifically to ensure all health and safety procedures are being followed. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
May 19, 2024
Full time
We have a fantastic opportunity for a Quantity Surveyor to join our team at Vistry South East at our office in Caterham, Surrey. As our Quantity Surveyor you will report to the Head of Commercial and work on specific developments in the local area. The main duties will include procurement, subcontract management inclusive of administration of the contract, monthly payments and final account settlement. In addition, the role will require completion of subcontract procurement We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BSC Hons Quantity Surveying 12months experience at QS level Should ideally have worked at a similar level within a Construction or Residential organisation Demonstrable strong account management and commercial experience Sub-contract Payment recommendation Sub-contract Order recommendation Interim Valuation submission and Final Account recommendation Strong team player, with the entrepreneurial ability to operate and excel in a changing on-site environment Well developed analytical, oral and presentation / communication skills West London Location More about the Quantity Surveyor role Sub-contract Procurement and Account Management The timely placement of sub-contract orders in line with procurement schedule and commercial parameters and opportunities. Regular assessment of work, variation assessment and payment recommendation in line with Sub-contract conditions. External Valuations Timely submissions in accordance with Contract requirements to maximise profit and cash flow. Financial Reporting Regular reporting of accurate cost value reconciliations and forecasting. Identifying risks and making recommendations as to how risk can be overcome. Identifying and exploiting fully opportunities Contractual Matters Promptly and fully address all contractual matters to protect the Company's position at all times. Relationships Develop and foster collaborative working relationships with Client, Client Representatives, Supply Chain and internal Teams. Ensure the safe working practices are adopted and followed throughout in accordance with current legislation and Group Policy and Procedures Regularly review all works in progress, specifically to ensure all health and safety procedures are being followed. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization's GRC practices so they can make better decisions, faster. No matter the challenge. At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build thesoftware companyof the future, but who want to make the world a more sustainable, equitable and better place.Be a part of a global community on a mission to make a real impact. As leader of our Customer Success & Services team, you will play a pivotal role: direct engagement with our strategic clients; understanding their needs and business requirements, implementing Diligent solutions with an emphasis on sustained adoption and retention.You will guide them in setting impactful business goals/outcomes for long term success of the customer and our combined relationship. Through an advisory engagement model, your team members will become trusted advisors, keeping clients and Diligent on the same page through a value creation journey benefiting both.With an industry leading process and by inspiring your team and other departments, you ensure high customer adoption, retention, and net promoter scores. Key Responsibilities Department Leadership: Set and oversee the strategic direction, execute strategic plans; ensure achievement of business performance metrics; focus on scalability for incremental business growth. Adoption Management: Oversee adoption planning and budgeting for adoption programs; mobilize and manage adoption teams; define deliverable structures and content; facilitate the buy-in of proposed solutions from top management levels at the client. Direct on-time, quality delivery of adoption milestones with accountability for adoption economics which include mitigation of adoption risks. Business Development: Provide strategic input to top decision makers at key clients; participate and lead the proposal development process for top tier strategic services opportunities; contribute to the development of services pricing strategies; participate in public speaking events; partner with Sales leadership to ensure an effective sales cycle and high revenue attainment. Practice Management: Oversee and direct practice management activities to optimally meet internal adoption and customer success metrics (e.g., CHI, NPS, NDR), revenue goals, team productivity, and profitability in a stable, predictable, and effective manner. Optimize the customer Journey to deliver a value-added customer engagement model:Proactively build strong relationships to ensure we build trust as a partner and advisor to our clients and ensure our value is highly visible to our clients. Ensure that your team is the voice of the customer. Escalate their needs. Understand the competitive landscape and bring awareness to internal teams of trends, needs, and requests. Influence Diligent business processes: collaborate with peers across Sales, Pre-sales, Advisory & Enablement Services, Marketing, and Product to refine how we work together with the aim of Customer Success Driven Growth; design agile processes that get behind customer goal-achievement. Set measurement & monitoring: create a vision of the right metrics that can objectively validate where a customer is on the journey to goal-achievement; use quantitative and qualitative measures to keep your team alongside, monitoring engagement and success over time, such that our outreach is always at the right time and is equipped with a value-based reason for doing so. Lead and develop the team:Implementations & Customer Success Driven Growth is a mission-critical competency that Diligent is building, and it starts with your team.Craft an inspiring vision, attract the brightest talent, give them what they need to be successful, and lead them in driving transformative change for clients as well as for Diligent as a fast-growing SaaS business. Bring domain: attaining trusted advisor status with our customers is dependent on an understanding of their business challenges and their goals.Third Party Management, Conflict of Interest, Due Diligence, IRM ESG, GRC or any other domains Diligent has an offering is a complex arena; bring a domain background that customers need, leverage it to help guide & advise, use it to coach and build up your team members who may be product experts but not domain experts. Champion customer success internally: with the vision that you build for your team and customers, become a prominent evangelist for Customer Success Driven Growth within Diligent.Champion a cultural shift in the way we interact with customers; become a key stakeholder in product and services roadmaps; be a voice for the customer in Diligent decision-making and planning. Required Experience/Skills Minimum 10 years' experience working in domain areas Diligent has an offering such as IT Security, IT Audit, Risk Consulting, Due Diligence, SOX Audit for a public accounting firm, professional services firm, or within industry at a senior level. Experience with leading projects and programs focused on internal controls, risk assessments, business process and internal IT control testing or operational auditing. Experience with Third Party Management, Conflict of Interest, Due Diligence, IRM ESG, risk and compliance (GRC) methodologies, tools, and enablers desired. Referenceable skills as a project manager on multiple full life cycle implementations Experience in overseeing capture of business requirements and converting business requirements into functional and technical specifications. Adept at implementing technology-enabled business solutions for clients as part of a high-talent team. Preferred Experience/Skills Degree in business, accounting, finance, computer science or a related discipline CISSP, CPA/CA, CIA, CISA, CMA, RICS APC, PMP or other relevant professional designation or certification desired. Exceptional communication and presentation skills including great public speaking skills. Possess creative and disciplined problem-solving techniques, a strong sense of urgency, and attention to detail. Strong leadership persona, in particular an excellent communicator and coach who has shown success building programs that accelerate the development of people in complex areas of domain knowledge and capability. An expert in at least one GRC-related practice (audit, risk management, compliance, security, ESG etc.), and functional/working knowledge of the others. What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability -to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney. We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights . We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at . To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes. . click apply for full job details
May 19, 2024
Full time
Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization's GRC practices so they can make better decisions, faster. No matter the challenge. At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build thesoftware companyof the future, but who want to make the world a more sustainable, equitable and better place.Be a part of a global community on a mission to make a real impact. As leader of our Customer Success & Services team, you will play a pivotal role: direct engagement with our strategic clients; understanding their needs and business requirements, implementing Diligent solutions with an emphasis on sustained adoption and retention.You will guide them in setting impactful business goals/outcomes for long term success of the customer and our combined relationship. Through an advisory engagement model, your team members will become trusted advisors, keeping clients and Diligent on the same page through a value creation journey benefiting both.With an industry leading process and by inspiring your team and other departments, you ensure high customer adoption, retention, and net promoter scores. Key Responsibilities Department Leadership: Set and oversee the strategic direction, execute strategic plans; ensure achievement of business performance metrics; focus on scalability for incremental business growth. Adoption Management: Oversee adoption planning and budgeting for adoption programs; mobilize and manage adoption teams; define deliverable structures and content; facilitate the buy-in of proposed solutions from top management levels at the client. Direct on-time, quality delivery of adoption milestones with accountability for adoption economics which include mitigation of adoption risks. Business Development: Provide strategic input to top decision makers at key clients; participate and lead the proposal development process for top tier strategic services opportunities; contribute to the development of services pricing strategies; participate in public speaking events; partner with Sales leadership to ensure an effective sales cycle and high revenue attainment. Practice Management: Oversee and direct practice management activities to optimally meet internal adoption and customer success metrics (e.g., CHI, NPS, NDR), revenue goals, team productivity, and profitability in a stable, predictable, and effective manner. Optimize the customer Journey to deliver a value-added customer engagement model:Proactively build strong relationships to ensure we build trust as a partner and advisor to our clients and ensure our value is highly visible to our clients. Ensure that your team is the voice of the customer. Escalate their needs. Understand the competitive landscape and bring awareness to internal teams of trends, needs, and requests. Influence Diligent business processes: collaborate with peers across Sales, Pre-sales, Advisory & Enablement Services, Marketing, and Product to refine how we work together with the aim of Customer Success Driven Growth; design agile processes that get behind customer goal-achievement. Set measurement & monitoring: create a vision of the right metrics that can objectively validate where a customer is on the journey to goal-achievement; use quantitative and qualitative measures to keep your team alongside, monitoring engagement and success over time, such that our outreach is always at the right time and is equipped with a value-based reason for doing so. Lead and develop the team:Implementations & Customer Success Driven Growth is a mission-critical competency that Diligent is building, and it starts with your team.Craft an inspiring vision, attract the brightest talent, give them what they need to be successful, and lead them in driving transformative change for clients as well as for Diligent as a fast-growing SaaS business. Bring domain: attaining trusted advisor status with our customers is dependent on an understanding of their business challenges and their goals.Third Party Management, Conflict of Interest, Due Diligence, IRM ESG, GRC or any other domains Diligent has an offering is a complex arena; bring a domain background that customers need, leverage it to help guide & advise, use it to coach and build up your team members who may be product experts but not domain experts. Champion customer success internally: with the vision that you build for your team and customers, become a prominent evangelist for Customer Success Driven Growth within Diligent.Champion a cultural shift in the way we interact with customers; become a key stakeholder in product and services roadmaps; be a voice for the customer in Diligent decision-making and planning. Required Experience/Skills Minimum 10 years' experience working in domain areas Diligent has an offering such as IT Security, IT Audit, Risk Consulting, Due Diligence, SOX Audit for a public accounting firm, professional services firm, or within industry at a senior level. Experience with leading projects and programs focused on internal controls, risk assessments, business process and internal IT control testing or operational auditing. Experience with Third Party Management, Conflict of Interest, Due Diligence, IRM ESG, risk and compliance (GRC) methodologies, tools, and enablers desired. Referenceable skills as a project manager on multiple full life cycle implementations Experience in overseeing capture of business requirements and converting business requirements into functional and technical specifications. Adept at implementing technology-enabled business solutions for clients as part of a high-talent team. Preferred Experience/Skills Degree in business, accounting, finance, computer science or a related discipline CISSP, CPA/CA, CIA, CISA, CMA, RICS APC, PMP or other relevant professional designation or certification desired. Exceptional communication and presentation skills including great public speaking skills. Possess creative and disciplined problem-solving techniques, a strong sense of urgency, and attention to detail. Strong leadership persona, in particular an excellent communicator and coach who has shown success building programs that accelerate the development of people in complex areas of domain knowledge and capability. An expert in at least one GRC-related practice (audit, risk management, compliance, security, ESG etc.), and functional/working knowledge of the others. What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability -to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney. We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights . We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at . To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes. . click apply for full job details
Edinburgh, London, Reading, Warwickshire, Swansea, Livingston At ICON, it's our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients' lives.Our 'Own It' culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.That's our vision. We're driven by it. And we need talented people who share it.If you're as driven as we are, join us. You'll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you'll be helping shape an industry.As Regulatory Manager, you will work in Global Regulatory Affairs team, a successful and driven team that provides consultancy for all ICON projects globally as well as stand-alone contracts with clients. You will manage Regulatory Affairs activities on regulatory projects and clinical trials undertaken by ICON. You will be independent, able to effectively manage matrix teams and have regulatory project management experience.The role:• As a Manager, you will be expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.• Apply scientific principles and maximize compliance to all aspects of regulatory activities undertaken.• Prepare and /or support proposals and bids.• Effectively manage all the aspects of allocated projects in timely manner including tracking (time and resources), proactive identification of risks, scope change, financial implications and provision of solutions for approval by Directors.• Participate in regulatory and/or clinical trials project teams as required.• Outside of project teams efforts, you will seek to improve and optimize information/communications with in RA on emerging regulations• You will help RA group to develop strategies to build our capability to use emerging legislation to ICON's competitive advantage.You will need:• Significant regulatory affairs experience including major experience in Pharmaceutical/CRO experience.• Demonstrable experience within regulatory affairs, including document preparation and/or writing, clinical trials, post-licensing activities and regulatory agency interaction• Strong organizational skills, ability to manage multiple tasks and meticulous attention to detail.• Excellent written and communication skills• Good written and spoken English.• Proficient in the use of Microsoft Office.• Bachelor's degree, or local equivalent, in the sciences, or equivalent experience qualification. Masters' degree or higher in the sciences, preferred.Benefits of Working in ICON:Our success depends on the quality of our people. That's why we've made it a priority to build a culture that rewards high performance and nurtures talent.We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals - both ours and yours.We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans - and related benefits such as life assurance - so you can save and plan with confidence for the years ahead.But beyond the competitive salaries and comprehensive benefits, you'll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below. Share: Edinburgh, London, Reading, Warwickshire, Swansea, Livingston
May 19, 2024
Full time
Edinburgh, London, Reading, Warwickshire, Swansea, Livingston At ICON, it's our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients' lives.Our 'Own It' culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.That's our vision. We're driven by it. And we need talented people who share it.If you're as driven as we are, join us. You'll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you'll be helping shape an industry.As Regulatory Manager, you will work in Global Regulatory Affairs team, a successful and driven team that provides consultancy for all ICON projects globally as well as stand-alone contracts with clients. You will manage Regulatory Affairs activities on regulatory projects and clinical trials undertaken by ICON. You will be independent, able to effectively manage matrix teams and have regulatory project management experience.The role:• As a Manager, you will be expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.• Apply scientific principles and maximize compliance to all aspects of regulatory activities undertaken.• Prepare and /or support proposals and bids.• Effectively manage all the aspects of allocated projects in timely manner including tracking (time and resources), proactive identification of risks, scope change, financial implications and provision of solutions for approval by Directors.• Participate in regulatory and/or clinical trials project teams as required.• Outside of project teams efforts, you will seek to improve and optimize information/communications with in RA on emerging regulations• You will help RA group to develop strategies to build our capability to use emerging legislation to ICON's competitive advantage.You will need:• Significant regulatory affairs experience including major experience in Pharmaceutical/CRO experience.• Demonstrable experience within regulatory affairs, including document preparation and/or writing, clinical trials, post-licensing activities and regulatory agency interaction• Strong organizational skills, ability to manage multiple tasks and meticulous attention to detail.• Excellent written and communication skills• Good written and spoken English.• Proficient in the use of Microsoft Office.• Bachelor's degree, or local equivalent, in the sciences, or equivalent experience qualification. Masters' degree or higher in the sciences, preferred.Benefits of Working in ICON:Our success depends on the quality of our people. That's why we've made it a priority to build a culture that rewards high performance and nurtures talent.We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals - both ours and yours.We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans - and related benefits such as life assurance - so you can save and plan with confidence for the years ahead.But beyond the competitive salaries and comprehensive benefits, you'll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below. Share: Edinburgh, London, Reading, Warwickshire, Swansea, Livingston
About the Company: Want to work in a children's home that makes a positive, lasting difference to children's lives? Do you have team-leading skills? Are you looking for a role that has clear pathways into management? Do you want to make a lasting difference to the lives of children and young people? If the answer to all the above is 'yes', then a Deputy Manager role with our client could be perfect for you. Your day-to-day responsibilities as a Deputy Manager: Our clients' homes are built around accepting a child as they are in a non-judgemental way. You will teach them to build self-esteem and accept themselves, helping their journey into adulthood. Using life skills, you will have the opportunity to make a huge difference within a child's life. You will meet a variety of children and young people, some of whom may require high levels of supervision and support. Within this leadership role, you will not only ensure the welfare and care of each child but also give guidance and support to all residential workers. You will be committed to making a difference, this includes being responsible for staff supervision, leading shifts, ensuring placement plans are followed, policies, procedures, risk assessments, rotas and making sure that education is supported. You will create positive relationships with the children, meeting their needs and always safeguarding them. What makes them different: You will be supported in your day-to-day job role by a friendly and supportive management team. They will supply you with extensive and relevant training to support you and ensure your career development. They make a house a home - They invest heavily in ensuring homes are beautifully decorated and looked after, so children can express their characters, feel safe, and enrich their lives. Generous budgets devoted to children - Each of their homes are given substantial investment to allow for all children to really experience a childhood. This includes holidays abroad, recreational activities, and special events. Direct therapeutic work with children - They aim to provide all children with therapy, driven by industry leading psychologists and practise. This will include therapeutic training for all staff. Bespoke systems - You'll spend more time working directly with children rather than duplicating reports and paperwork with their bespoke, time saving incident reporting system. Detailed and supportive training - They give you a 'Skills to Care' induction. All new starters complete 2 separate weeks of classroom-based training as well as a week of shadow shifts to best prepare you for your new role. What they can offer: They use structured pay grades, so salary is based on your training and experience so that you are always paid fairly. Earn up to 3,250 by recommending a foster carer or up to 1,000 by recommending a full-time staff member. Receive a 100 bonus for achieving a 'Good' Ofsted outcome for the home and a 200 bonus for achieving 'Outstanding'. Receive 200 (2 years), 400 (5 years) and 600 (10 years) service awards, plus up to 500 special recognition award for outstanding practice. Access to their health and wellbeing support platform. Receive cashback for various medical and wellbeing appointments and treatments with our MediCash scheme, as well as the chance to win up to 150 in vouchers every month from our REACH Awards. What they require: Have your NVQ Level 3 Diploma in Residential Childcare. Have at least 2 year's experiences within Residential Childcare and working alongside young people. Be 22 years old or above to apply as per children's homes regulations. Have a valid driving licence. If you want to develop your career and make a real difference to a child or young person's life, apply to be a Deputy Manager today. The recruitment process aims to create and maintain a safe workforce and contains robust vetting procedures. The successful applicants will be appointed subject to references and enhanced DBS check. To be successful in your application you will be subject to a rigorous safer recruitment process and must always adhere to a strict code of conduct regarding your behaviour.
May 19, 2024
Full time
About the Company: Want to work in a children's home that makes a positive, lasting difference to children's lives? Do you have team-leading skills? Are you looking for a role that has clear pathways into management? Do you want to make a lasting difference to the lives of children and young people? If the answer to all the above is 'yes', then a Deputy Manager role with our client could be perfect for you. Your day-to-day responsibilities as a Deputy Manager: Our clients' homes are built around accepting a child as they are in a non-judgemental way. You will teach them to build self-esteem and accept themselves, helping their journey into adulthood. Using life skills, you will have the opportunity to make a huge difference within a child's life. You will meet a variety of children and young people, some of whom may require high levels of supervision and support. Within this leadership role, you will not only ensure the welfare and care of each child but also give guidance and support to all residential workers. You will be committed to making a difference, this includes being responsible for staff supervision, leading shifts, ensuring placement plans are followed, policies, procedures, risk assessments, rotas and making sure that education is supported. You will create positive relationships with the children, meeting their needs and always safeguarding them. What makes them different: You will be supported in your day-to-day job role by a friendly and supportive management team. They will supply you with extensive and relevant training to support you and ensure your career development. They make a house a home - They invest heavily in ensuring homes are beautifully decorated and looked after, so children can express their characters, feel safe, and enrich their lives. Generous budgets devoted to children - Each of their homes are given substantial investment to allow for all children to really experience a childhood. This includes holidays abroad, recreational activities, and special events. Direct therapeutic work with children - They aim to provide all children with therapy, driven by industry leading psychologists and practise. This will include therapeutic training for all staff. Bespoke systems - You'll spend more time working directly with children rather than duplicating reports and paperwork with their bespoke, time saving incident reporting system. Detailed and supportive training - They give you a 'Skills to Care' induction. All new starters complete 2 separate weeks of classroom-based training as well as a week of shadow shifts to best prepare you for your new role. What they can offer: They use structured pay grades, so salary is based on your training and experience so that you are always paid fairly. Earn up to 3,250 by recommending a foster carer or up to 1,000 by recommending a full-time staff member. Receive a 100 bonus for achieving a 'Good' Ofsted outcome for the home and a 200 bonus for achieving 'Outstanding'. Receive 200 (2 years), 400 (5 years) and 600 (10 years) service awards, plus up to 500 special recognition award for outstanding practice. Access to their health and wellbeing support platform. Receive cashback for various medical and wellbeing appointments and treatments with our MediCash scheme, as well as the chance to win up to 150 in vouchers every month from our REACH Awards. What they require: Have your NVQ Level 3 Diploma in Residential Childcare. Have at least 2 year's experiences within Residential Childcare and working alongside young people. Be 22 years old or above to apply as per children's homes regulations. Have a valid driving licence. If you want to develop your career and make a real difference to a child or young person's life, apply to be a Deputy Manager today. The recruitment process aims to create and maintain a safe workforce and contains robust vetting procedures. The successful applicants will be appointed subject to references and enhanced DBS check. To be successful in your application you will be subject to a rigorous safer recruitment process and must always adhere to a strict code of conduct regarding your behaviour.
The Acorn group is seeking a dynamic and experienced professional to join our team as the Head of internal audit. As a key member of our organisation, you will play a pivotal role in ensuring the integrity, efficiency and effectiveness of our operations. You Will lead our audit function, providing independent and objective assurance, advise and strategic insights. Your Mission will be to add value by enhancing the group's performance, safeguarding its assets and maintaining its reputation and sustainability. Role : Head Of Internal Audit Location: Liverpool/ Merseyside on a Hybrid basis Working Hours: Full time- 37.5 hours per week, Monday-Friday 9am-5:30pm Salary: £Competitive DOE What you'll be doing: Strategic Leadership: Develop and manage a comprehensive risk-based audit program aligned to our business objectives. Your Leadership will drive behavioral, process and production improvements across the group. Risk Assessment: Conduct rigorous evaluations of risk management, control and governance processes and identify area's of enhancement and recommend actionable solutions. Operational Excellence: Collaborate with cross-functional teams to enhance operational efficiency. Your Insights will drive continuous improvement. Analysis: Identify anomalies or issues in the testing of controls and compile identified issues, audit reports, process narratives, and other documents to report. Insightful Reporting: Building an Audit program that fulfills business requirements and provides meaningful insights to senior management and the board. Your reports will inform decision-making and guide strategic direction including insight of the Audit Program, Risk Identification and Mitigation, Business/ Process Performance and Improvement. Stakeholder Engagement: Engage with internal and external stakeholders to foster a culture of compliance, transparency and accountability. Working closely with the business to verify corrective actions for audit issues. Leading: Performing in or leading highly effective teams; identifying and implementing improvements to operating methodologies and inspiring excellent performance. What we're looking for: We are actively seeking candidates who embody excellence in their previous work experience. If you possess strong analytical, quantitative, interpersonal skills and are passionate about contributing to our mission of becoming industry leaders, we want you to be a key contributor to achieve our firms' strategic goals. Audit/quality assurance experience within the financial services sector, preferably within the personal lines insurance industry with a comprehensive understanding and knowledge around risk management FCA regulations. Audit leadership: ability to effectively deliver audit results, determine appropriate reporting and escalation as needed. Relationships Ability to cultivate relationships with key stakeholders within the group, building trust that facilitates an open mindset and free exchange of information. Communication skills: Excellent presentation and communication (oral and written) and project management skills. About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Generous Company Pension Scheme A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP) A wide network of mental health first aiders. Our very own reward and discount platform "Your tomorrow" Fresh fruit Deliveries twice a week £250 Refer a friend bonus Cycle to work scheme Free eye test vouchers and a contribution towards the frames Regular Employment Engagement including ongoing competitions with fantastic prizes Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
May 19, 2024
Full time
The Acorn group is seeking a dynamic and experienced professional to join our team as the Head of internal audit. As a key member of our organisation, you will play a pivotal role in ensuring the integrity, efficiency and effectiveness of our operations. You Will lead our audit function, providing independent and objective assurance, advise and strategic insights. Your Mission will be to add value by enhancing the group's performance, safeguarding its assets and maintaining its reputation and sustainability. Role : Head Of Internal Audit Location: Liverpool/ Merseyside on a Hybrid basis Working Hours: Full time- 37.5 hours per week, Monday-Friday 9am-5:30pm Salary: £Competitive DOE What you'll be doing: Strategic Leadership: Develop and manage a comprehensive risk-based audit program aligned to our business objectives. Your Leadership will drive behavioral, process and production improvements across the group. Risk Assessment: Conduct rigorous evaluations of risk management, control and governance processes and identify area's of enhancement and recommend actionable solutions. Operational Excellence: Collaborate with cross-functional teams to enhance operational efficiency. Your Insights will drive continuous improvement. Analysis: Identify anomalies or issues in the testing of controls and compile identified issues, audit reports, process narratives, and other documents to report. Insightful Reporting: Building an Audit program that fulfills business requirements and provides meaningful insights to senior management and the board. Your reports will inform decision-making and guide strategic direction including insight of the Audit Program, Risk Identification and Mitigation, Business/ Process Performance and Improvement. Stakeholder Engagement: Engage with internal and external stakeholders to foster a culture of compliance, transparency and accountability. Working closely with the business to verify corrective actions for audit issues. Leading: Performing in or leading highly effective teams; identifying and implementing improvements to operating methodologies and inspiring excellent performance. What we're looking for: We are actively seeking candidates who embody excellence in their previous work experience. If you possess strong analytical, quantitative, interpersonal skills and are passionate about contributing to our mission of becoming industry leaders, we want you to be a key contributor to achieve our firms' strategic goals. Audit/quality assurance experience within the financial services sector, preferably within the personal lines insurance industry with a comprehensive understanding and knowledge around risk management FCA regulations. Audit leadership: ability to effectively deliver audit results, determine appropriate reporting and escalation as needed. Relationships Ability to cultivate relationships with key stakeholders within the group, building trust that facilitates an open mindset and free exchange of information. Communication skills: Excellent presentation and communication (oral and written) and project management skills. About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Generous Company Pension Scheme A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP) A wide network of mental health first aiders. Our very own reward and discount platform "Your tomorrow" Fresh fruit Deliveries twice a week £250 Refer a friend bonus Cycle to work scheme Free eye test vouchers and a contribution towards the frames Regular Employment Engagement including ongoing competitions with fantastic prizes Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
Health & Safety Manager - Construction / Facilities Management - Mid-Ulster Your new company Your new company is a local, family-run construction contractor based in Co. L'Derry who now require a Health and Safety Manager to manage the HSEQ department across the business. With multiple services offered across both the private and public sectors, this contractor has grown to become one of the most reliable and successful businesses in Northern Ireland specialising in construction, facilities management services and maintenance works. Your new role As Health & Safety Manager you will balance your working week between head office in Co. L'Derry & various sites throughout NI. With sites covering the whole of NI, a flexibility to travel will be required. Your main objective will be to promote a culture where safety is placed firmly at the top of the agenda, implementing and managing robust systems of work, ensuring these are reviewed and improved regularly as each contract evolves. You will actively promote ISO 45001, 9001 & 14001 legislation within each project alongside monitoring, evaluating and reviewing existing, new and upcoming Health and Safety legislation, ensuring the company has systems and procedures in place to meet legal compliance. You will be tasked with undertaking risk assessments, method statements, site audits, inspections and accident reporting when required. As a member of the management team, you will be responsible for managing the company risks of Safety, Quality and Environmental and developing strategies for improvement and to manage these risks. What you'll need to succeed As a successful Health & Safety Manager, you will have previous experience working in a similar role or as an experienced SHEQ Advisor within a construction environment. You'll demonstrate a working knowledge of SHEQ standards & audit procedures with a sound understanding of implementing integrated ISOs (14001, 45001 & 9001) throughout a live project. It is essential that you are professionally qualified to NEBOSH level or hold a relevant BSc Degree. As the role is at a managerial level, you will be comfortable & confident stepping up, leading & overseeing all health & safety within the company with the support of a team. What you'll get in return This is a fantastic opportunity to join a continuously expanding & busy local business on a variety of innovative & unique projects, making your mark as the head of the H&S across the company. With the role based primarily in the office, you will secure a permanent position in Northern Ireland as an integral member of this intimate team, with your individual contribution highly valued. For an experienced Advisor or Officer, this is the perfect opportunity to progress and make the move into a management position. In return for your hard work, the company are offering a generous salary commensurate of individual experience alongside a company van and fuel card. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 19, 2024
Full time
Health & Safety Manager - Construction / Facilities Management - Mid-Ulster Your new company Your new company is a local, family-run construction contractor based in Co. L'Derry who now require a Health and Safety Manager to manage the HSEQ department across the business. With multiple services offered across both the private and public sectors, this contractor has grown to become one of the most reliable and successful businesses in Northern Ireland specialising in construction, facilities management services and maintenance works. Your new role As Health & Safety Manager you will balance your working week between head office in Co. L'Derry & various sites throughout NI. With sites covering the whole of NI, a flexibility to travel will be required. Your main objective will be to promote a culture where safety is placed firmly at the top of the agenda, implementing and managing robust systems of work, ensuring these are reviewed and improved regularly as each contract evolves. You will actively promote ISO 45001, 9001 & 14001 legislation within each project alongside monitoring, evaluating and reviewing existing, new and upcoming Health and Safety legislation, ensuring the company has systems and procedures in place to meet legal compliance. You will be tasked with undertaking risk assessments, method statements, site audits, inspections and accident reporting when required. As a member of the management team, you will be responsible for managing the company risks of Safety, Quality and Environmental and developing strategies for improvement and to manage these risks. What you'll need to succeed As a successful Health & Safety Manager, you will have previous experience working in a similar role or as an experienced SHEQ Advisor within a construction environment. You'll demonstrate a working knowledge of SHEQ standards & audit procedures with a sound understanding of implementing integrated ISOs (14001, 45001 & 9001) throughout a live project. It is essential that you are professionally qualified to NEBOSH level or hold a relevant BSc Degree. As the role is at a managerial level, you will be comfortable & confident stepping up, leading & overseeing all health & safety within the company with the support of a team. What you'll get in return This is a fantastic opportunity to join a continuously expanding & busy local business on a variety of innovative & unique projects, making your mark as the head of the H&S across the company. With the role based primarily in the office, you will secure a permanent position in Northern Ireland as an integral member of this intimate team, with your individual contribution highly valued. For an experienced Advisor or Officer, this is the perfect opportunity to progress and make the move into a management position. In return for your hard work, the company are offering a generous salary commensurate of individual experience alongside a company van and fuel card. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Due to growth our client is seeking an experienced Cyber Security Engineer for their team in Reading. For this exciting role we are seeking an engineer who has gained knowledge and experience in web application security, web application firewalls, vulnerability management and penetration testing. They are also looking for experience working with cloud hosting providers, managing application testing and working with system owners/developers to improve application security. The Senior Cyber Security Engineer role will be challenged with researching and implementing the latest technologies in the industry. This environment is highly technical and collaborative. You will work closely with the Head of Cyber Security, and join other Senior Cyber Security Engineers, to implement effective security solutions and harden existing systems. As a Senior Cyber Security Engineer, you will: Carry out daily security engineering/ operation tasks under an ITIL framework Using strong technical knowledge, continuously analyse and make recommendations to implement effective security controls, system hardening and security improvement projects with a particular focus in application/web hosting security. Develop an understanding of the threats, risks, vulnerabilities and evolving attack vectors facing the business. Assist with timely security incident investigation to recover service in complex cross-technology environments. Work to defined SLAs & KPIs. Represent Information Security as required at IT meetings. Assist in the management of patching, vulnerability analysis and penetration testing to ensure recommendations are risk assessed and implemented in a timely manner. Assist in group security training, reviewing the market for effective information security solutions, annual reviews of supplier's information security processes, client information and assist IT with Security Administration. The person: Security Engineering, Network security and/or SOC experience. Experienced engineer with demonstrable detailed knowledge of security products, Web Application Firewalls, SASE, access control, SIEM, AV, email and web security gateways, firewalls, load-balancers, ACLs, TCP/IP, routing and switching. Strong understanding of Security Infrastructure design, IT Security best practice and hardening standards Strong understanding of common IT protocols, infrastructure and systems e.g. Networks, Domain management and virtualised infrastructure Understanding of security operations and keen to learn Strong communication skills and able to work collaboratively with IT and other stakeholders Has, or is working towards, higher level qualifications in Information Security e.g. CISSP, SANS GCIA, Comptia Security+ and/or CCNA/CCNP or equivalent qualifications Computer Science degree, or relevant experience. Knowledge of ISO27001, Cyber Essentials and AAF control frameworks would be highly desirable Benefits: Competitive salary Participation in a Discretionary Bonus Scheme 25 days holiday A set of core benefits including pension plan, life assurance, employee assistance programme, access to a qualified, practicing GP 24 hours a day, 365 days a year A comprehensive range of voluntary and flexible benefits to suit you and your lifestyle including holiday trading, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, critical illness cover, private medical cover for self and family, travel insurance and a broad range of discounts at hundreds of retailers.
May 19, 2024
Full time
Due to growth our client is seeking an experienced Cyber Security Engineer for their team in Reading. For this exciting role we are seeking an engineer who has gained knowledge and experience in web application security, web application firewalls, vulnerability management and penetration testing. They are also looking for experience working with cloud hosting providers, managing application testing and working with system owners/developers to improve application security. The Senior Cyber Security Engineer role will be challenged with researching and implementing the latest technologies in the industry. This environment is highly technical and collaborative. You will work closely with the Head of Cyber Security, and join other Senior Cyber Security Engineers, to implement effective security solutions and harden existing systems. As a Senior Cyber Security Engineer, you will: Carry out daily security engineering/ operation tasks under an ITIL framework Using strong technical knowledge, continuously analyse and make recommendations to implement effective security controls, system hardening and security improvement projects with a particular focus in application/web hosting security. Develop an understanding of the threats, risks, vulnerabilities and evolving attack vectors facing the business. Assist with timely security incident investigation to recover service in complex cross-technology environments. Work to defined SLAs & KPIs. Represent Information Security as required at IT meetings. Assist in the management of patching, vulnerability analysis and penetration testing to ensure recommendations are risk assessed and implemented in a timely manner. Assist in group security training, reviewing the market for effective information security solutions, annual reviews of supplier's information security processes, client information and assist IT with Security Administration. The person: Security Engineering, Network security and/or SOC experience. Experienced engineer with demonstrable detailed knowledge of security products, Web Application Firewalls, SASE, access control, SIEM, AV, email and web security gateways, firewalls, load-balancers, ACLs, TCP/IP, routing and switching. Strong understanding of Security Infrastructure design, IT Security best practice and hardening standards Strong understanding of common IT protocols, infrastructure and systems e.g. Networks, Domain management and virtualised infrastructure Understanding of security operations and keen to learn Strong communication skills and able to work collaboratively with IT and other stakeholders Has, or is working towards, higher level qualifications in Information Security e.g. CISSP, SANS GCIA, Comptia Security+ and/or CCNA/CCNP or equivalent qualifications Computer Science degree, or relevant experience. Knowledge of ISO27001, Cyber Essentials and AAF control frameworks would be highly desirable Benefits: Competitive salary Participation in a Discretionary Bonus Scheme 25 days holiday A set of core benefits including pension plan, life assurance, employee assistance programme, access to a qualified, practicing GP 24 hours a day, 365 days a year A comprehensive range of voluntary and flexible benefits to suit you and your lifestyle including holiday trading, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, critical illness cover, private medical cover for self and family, travel insurance and a broad range of discounts at hundreds of retailers.
Overview: To carry out a full range of duties to provide high standards of cleanliness, general security and maintenance of the school premises. This will be conducted under the general supervision of the Estates Manager and Headteacher. Experience within a school setting preferred but not essential. Main responsibilities: • As the main key holder, be responsible for the security of the school premises. • Be responsible for locking and unlocking school premises outside of normal school hours and setting security alarm systems as required. Responding to security alarm or other call outs in accordance with agreed procedures. • Be the main driver for the staff and student shuttle service that operates three return services a day during term time, as well as undertake other driving duties from time to time. • Undertake and record regular checks on play equipment, legionella risk, alarm systems, ladders, and fire extinguishers and report any problems arising. • Identify and report building, furniture, or fitting deficiencies to the SBM and Head teacher and to undertake any remedial action. This may involve arranging emergency repairs and obtaining quotes from contractors, where necessary. • Undertake range of handyperson duties (i.e. those not requiring a qualified craftsperson) as directed by the Head teacher, that contribute to the maintenance of the school premises (e.g. remedial painting and decorating, repairs to fittings and small-scale improvements, repairs to taps and cisterns, fitting shelves/ notice boards etc) • Escort contractors to site of repairs and maintenance and monitor the safety of their working practices/quality of work. • Monitor usage of fuel, electricity, water and take meter readings. • Monitor, order, and take delivery of stores, goods and equipment including cleaning materials and arrange their safe storage and distribution as appropriate. • Be responsible for general tidiness and safety of outside areas including: • Keep drains clear of obstructions. • Ensure safe pedestrian access at all times, including keeping paths and entrances clear of leaves and moss, as well as gritting and snow clearing during severe weather. • Treat car park and playground areas with salt/grit as appropriate • Ensure yard and steps are free from leaves, moss, and mud. • Keep signage clean and free from algae. • Check trees for broken/ overhanging branches that could pose a safety risk. • Maintain, if required, tubs and planters around school. • Maintain staff and pupil toilet facilities ensuring they are in working order, ensuring appropriate supplies of consumables are available. • Deal with blocked toilets and blocked drains. Requirements:- Proven experience as a Site Manager or similar role- Strong leadership skills with the ability to motivate and inspire a team- Excellent communication and interpersonal skills- Solid understanding of budgeting and financial management principles- Proficient in Microsoft Office Suite- Ability to multitask, prioritize tasks, and meet deadlines- Knowledge of industry regulations and best practices Job Types: Full-time, Permanent Benefits: Company pension Discounted or free food Employee discount Experience: Site Manager: 3 years (preferred) Licence/Certification: Driving Licence (preferred)
May 19, 2024
Full time
Overview: To carry out a full range of duties to provide high standards of cleanliness, general security and maintenance of the school premises. This will be conducted under the general supervision of the Estates Manager and Headteacher. Experience within a school setting preferred but not essential. Main responsibilities: • As the main key holder, be responsible for the security of the school premises. • Be responsible for locking and unlocking school premises outside of normal school hours and setting security alarm systems as required. Responding to security alarm or other call outs in accordance with agreed procedures. • Be the main driver for the staff and student shuttle service that operates three return services a day during term time, as well as undertake other driving duties from time to time. • Undertake and record regular checks on play equipment, legionella risk, alarm systems, ladders, and fire extinguishers and report any problems arising. • Identify and report building, furniture, or fitting deficiencies to the SBM and Head teacher and to undertake any remedial action. This may involve arranging emergency repairs and obtaining quotes from contractors, where necessary. • Undertake range of handyperson duties (i.e. those not requiring a qualified craftsperson) as directed by the Head teacher, that contribute to the maintenance of the school premises (e.g. remedial painting and decorating, repairs to fittings and small-scale improvements, repairs to taps and cisterns, fitting shelves/ notice boards etc) • Escort contractors to site of repairs and maintenance and monitor the safety of their working practices/quality of work. • Monitor usage of fuel, electricity, water and take meter readings. • Monitor, order, and take delivery of stores, goods and equipment including cleaning materials and arrange their safe storage and distribution as appropriate. • Be responsible for general tidiness and safety of outside areas including: • Keep drains clear of obstructions. • Ensure safe pedestrian access at all times, including keeping paths and entrances clear of leaves and moss, as well as gritting and snow clearing during severe weather. • Treat car park and playground areas with salt/grit as appropriate • Ensure yard and steps are free from leaves, moss, and mud. • Keep signage clean and free from algae. • Check trees for broken/ overhanging branches that could pose a safety risk. • Maintain, if required, tubs and planters around school. • Maintain staff and pupil toilet facilities ensuring they are in working order, ensuring appropriate supplies of consumables are available. • Deal with blocked toilets and blocked drains. Requirements:- Proven experience as a Site Manager or similar role- Strong leadership skills with the ability to motivate and inspire a team- Excellent communication and interpersonal skills- Solid understanding of budgeting and financial management principles- Proficient in Microsoft Office Suite- Ability to multitask, prioritize tasks, and meet deadlines- Knowledge of industry regulations and best practices Job Types: Full-time, Permanent Benefits: Company pension Discounted or free food Employee discount Experience: Site Manager: 3 years (preferred) Licence/Certification: Driving Licence (preferred)
Operations Administrator As an Operations Administrator, you play a key part in the success of phs. Working behind the scenes your skills help keep our Operations Centre running smoothly. This diverse and interesting role will require you to take responsibility for co-coordinating the service routes and effectively brief and debrief drivers to enhance delivery and customer service within the Operations Centre. Acting as a link between the Service Drivers and the Operations & Service Manager. A day in the life of an Administrator at phs will involve; Take responsibility for coordinating the service routes and effectively brief and debrief drivers to enhance delivery and customer service within the Operations Centre. Answering calls from service drivers, clients and Head office regarding site service. Acting as a link between the Service Drivers and the Operations Manager & Service Manager. Ensure that work is distributed to available employees, completed in accordance with the KPIs, and processed accurately within the agreed time frames. To prepare data for and conduct briefing and debrief sessions for service drivers. Ensure that completed routes and attendance are processed in real time To suggest any improvements to the ways of working and relay this to the Operations Centre Manager. A versatile and creative thinker who monitors service and delivery progress and is keen to resolve issues and present the best overall service to customers. The ideal candidate for an Administrator role at phs will or must have: Provide Excellent Service Delivery Be able to build Customer Focus & Relationship Management Have People Management & Development Skills. Comply with Health & Safety Regulations. A versatile and creative thinker who monitors service and delivery progress and is keen to resolve issues and present the best overall service to our customer. In return for your commitment and expertise, you will get: A salary of £24,000 (Based on a 40-hour working week Monday to Friday) No scheduled weekend working. 13 paydays per year (Every 4 weeks) Ongoing career development opportunities Discounts with retailers through our phs Perks scheme A 24-hour wellbeing helpline Pension 30 days holiday entitlement inclusive of bank holidays. We do not work on Christmas Day. About phs: Phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations.Our businesses include: Washrooms, Healthcare, and Floorcare, Hygiene Services, Phs Direct and Direct 365 (sale of hygiene consumables), phs Greenleaf (indoor and outdoor plants, phs Teacrate, phs Besafe (workwear and laundry), phs Wastekit (baling and compacting waste) and phs Compliance. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination .
May 19, 2024
Full time
Operations Administrator As an Operations Administrator, you play a key part in the success of phs. Working behind the scenes your skills help keep our Operations Centre running smoothly. This diverse and interesting role will require you to take responsibility for co-coordinating the service routes and effectively brief and debrief drivers to enhance delivery and customer service within the Operations Centre. Acting as a link between the Service Drivers and the Operations & Service Manager. A day in the life of an Administrator at phs will involve; Take responsibility for coordinating the service routes and effectively brief and debrief drivers to enhance delivery and customer service within the Operations Centre. Answering calls from service drivers, clients and Head office regarding site service. Acting as a link between the Service Drivers and the Operations Manager & Service Manager. Ensure that work is distributed to available employees, completed in accordance with the KPIs, and processed accurately within the agreed time frames. To prepare data for and conduct briefing and debrief sessions for service drivers. Ensure that completed routes and attendance are processed in real time To suggest any improvements to the ways of working and relay this to the Operations Centre Manager. A versatile and creative thinker who monitors service and delivery progress and is keen to resolve issues and present the best overall service to customers. The ideal candidate for an Administrator role at phs will or must have: Provide Excellent Service Delivery Be able to build Customer Focus & Relationship Management Have People Management & Development Skills. Comply with Health & Safety Regulations. A versatile and creative thinker who monitors service and delivery progress and is keen to resolve issues and present the best overall service to our customer. In return for your commitment and expertise, you will get: A salary of £24,000 (Based on a 40-hour working week Monday to Friday) No scheduled weekend working. 13 paydays per year (Every 4 weeks) Ongoing career development opportunities Discounts with retailers through our phs Perks scheme A 24-hour wellbeing helpline Pension 30 days holiday entitlement inclusive of bank holidays. We do not work on Christmas Day. About phs: Phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations.Our businesses include: Washrooms, Healthcare, and Floorcare, Hygiene Services, Phs Direct and Direct 365 (sale of hygiene consumables), phs Greenleaf (indoor and outdoor plants, phs Teacrate, phs Besafe (workwear and laundry), phs Wastekit (baling and compacting waste) and phs Compliance. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination .
We are seeking four dynamic individuals to join us in these pivotal roles. They are senior-level positions and are not just about leading operations but about shaping the future of our company. The successful candidates will drive strategic initiatives and foster a culture of continuous improvement and lean process engineering and standardisation. Your contribution will be instrumental in our continued success. If you are a dynamic leader passionate about driving operational excellence, strategic planning, and client-centric innovation, we invite you to join our team at Securitas. Hybrid Remote -In either - (North, South, London) If you are unsure if you have all the relevant skills and experience, please apply anyway. Our door is open to all talent. About the Role Team Leadership and Development: Mentor, coach, and develop a high-performing team of operational leaders, fostering a culture of collaboration, innovation, and continuous process improvement and learning. Provide guidance, feedback, and support to empower team members to achieve their full potential and drive results. Promote diversity, equity, and inclusion within the team and the organisation, championing a culture of respect, fairness, and equity. Operational Leadership: Develop and execute comprehensive operational strategies to enhance process efficiency, performance, profitability, and scalability. Provide decisive leadership and direction to a diverse team of operational managers, empowering them to drive results through their people. Cultivate a culture of safety, accountability, and continuous improvement across all operations. Champion innovation to optimise operational efficiency and effectiveness. Client Relationship Management: Cultivate strong partnerships with internal and external clients and stakeholders. Ensure exceptional service delivery and promptly address any escalations. Compliance and Risk Management: Ensure compliance with company processes, industry regulations, standards, and best practices, staying abreast of legal requirements and industry trends. Develop and implement robust risk management strategies to mitigate operational, financial, and reputational risks. Regular assessments and audits should be conducted to identify operational issues, consistency issues, or areas for process improvement Resource Optimisation and Financial Management : Effectively manage resources, including personnel, equipment, and technology, to meet operational demands and maximise profitability and efficiency. Identify and implement cost-saving measures and opportunities to drive operational efficiency and profitability. What Skills will you need Visionary leader with a proven track record of success in a process driven industry where process efficiency and consistency is important. Strategic thinker with exceptional communication, negotiation, and interpersonal skills. A collaborative and decisive leader who thrives in a dynamic and fast-paced environment. Results-oriented professional with a relentless focus on achieving operational excellence and exceeding client expectations. What Experience will you need A solid background in people and process management, strategic planning, and operations management. Proficient in data analysis, decision-making, and driving continuous improvement initiatives to enhance operational efficiency and effectiveness. Resilience, adaptability, and the ability to thrive under pressure, leading by example in challenging situations. DE&I Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars, how you join us and develop your career, the way we lead our teams fair pay and benefits. To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more. If you want to learn more visit our website. Benefits Health & Wellbeing Company pension and advice and planning Life assurance scheme Discounted gym memberships Wellness advice and support, including financial, emotional and physical Dental and Physical Health Plans Lifestyle Benefits Cycle to work scheme Car lease and new car purchasing schemes Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel Mortgage Advise Payroll ISA's Eligibility for Costco Membership Learning & Development Support with further education 100's of eLearning courses Accredited courses by C&G, ILM, IOSH and SIA Leadership Development programs both local and global Giving Back Payroll Giving Working with charities such as Calderwood House, KPMB and Wooden Spoon Supporting local community initiatives Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org
May 19, 2024
Full time
We are seeking four dynamic individuals to join us in these pivotal roles. They are senior-level positions and are not just about leading operations but about shaping the future of our company. The successful candidates will drive strategic initiatives and foster a culture of continuous improvement and lean process engineering and standardisation. Your contribution will be instrumental in our continued success. If you are a dynamic leader passionate about driving operational excellence, strategic planning, and client-centric innovation, we invite you to join our team at Securitas. Hybrid Remote -In either - (North, South, London) If you are unsure if you have all the relevant skills and experience, please apply anyway. Our door is open to all talent. About the Role Team Leadership and Development: Mentor, coach, and develop a high-performing team of operational leaders, fostering a culture of collaboration, innovation, and continuous process improvement and learning. Provide guidance, feedback, and support to empower team members to achieve their full potential and drive results. Promote diversity, equity, and inclusion within the team and the organisation, championing a culture of respect, fairness, and equity. Operational Leadership: Develop and execute comprehensive operational strategies to enhance process efficiency, performance, profitability, and scalability. Provide decisive leadership and direction to a diverse team of operational managers, empowering them to drive results through their people. Cultivate a culture of safety, accountability, and continuous improvement across all operations. Champion innovation to optimise operational efficiency and effectiveness. Client Relationship Management: Cultivate strong partnerships with internal and external clients and stakeholders. Ensure exceptional service delivery and promptly address any escalations. Compliance and Risk Management: Ensure compliance with company processes, industry regulations, standards, and best practices, staying abreast of legal requirements and industry trends. Develop and implement robust risk management strategies to mitigate operational, financial, and reputational risks. Regular assessments and audits should be conducted to identify operational issues, consistency issues, or areas for process improvement Resource Optimisation and Financial Management : Effectively manage resources, including personnel, equipment, and technology, to meet operational demands and maximise profitability and efficiency. Identify and implement cost-saving measures and opportunities to drive operational efficiency and profitability. What Skills will you need Visionary leader with a proven track record of success in a process driven industry where process efficiency and consistency is important. Strategic thinker with exceptional communication, negotiation, and interpersonal skills. A collaborative and decisive leader who thrives in a dynamic and fast-paced environment. Results-oriented professional with a relentless focus on achieving operational excellence and exceeding client expectations. What Experience will you need A solid background in people and process management, strategic planning, and operations management. Proficient in data analysis, decision-making, and driving continuous improvement initiatives to enhance operational efficiency and effectiveness. Resilience, adaptability, and the ability to thrive under pressure, leading by example in challenging situations. DE&I Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars, how you join us and develop your career, the way we lead our teams fair pay and benefits. To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more. If you want to learn more visit our website. Benefits Health & Wellbeing Company pension and advice and planning Life assurance scheme Discounted gym memberships Wellness advice and support, including financial, emotional and physical Dental and Physical Health Plans Lifestyle Benefits Cycle to work scheme Car lease and new car purchasing schemes Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel Mortgage Advise Payroll ISA's Eligibility for Costco Membership Learning & Development Support with further education 100's of eLearning courses Accredited courses by C&G, ILM, IOSH and SIA Leadership Development programs both local and global Giving Back Payroll Giving Working with charities such as Calderwood House, KPMB and Wooden Spoon Supporting local community initiatives Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org
Practice Consultant (Emergency Duty Team) Job Description Permanent contracts £41,173 to £45,442 per annum (pro-rata for part-time) (Scale K) plus enhanced rates of pay for weekend w 18.5, 21 and 37 hours per week available County Hall, Norwich We offer a £2000 welcome payment for qualified and experienced Social Workers/Occupational Therapists (grade J and above), Practice Consultants and Team Managers new to Norfolk County Council. Amount to be repaid in full should they leave within two years of employment. Who Cares? We do. Our Emergency Duty Team (EDT) provides an effective adult and children's social care response to emergencies that cannot wait until the next working day. No two days are the same and working across services offers you variation and the ability to make a real difference to people in crisis, whilst building on your existing Social Work skills and knowledge. As a Practice Consultant, you will undertake Mental Health Act Assessments if qualified as an AMHP, be involved child in need or child protection work, and support safeguarding or vulnerable people to remain at home through organising additional support. Working autonomously, you will triage, risk assess and prioritise referrals, working with other agencies in the voluntary and statutory sectors to deliver targeted support. You will need to be a Qualified Social Worker with three years post qualifying experience with a background in either Adult Social Care or Children's Services. Approved Mental Health Profession (AMHP) status would be advantageous but is not essential as AMHP training will be provided. Our service operates between 5pm-9am Monday to Friday and all over the weekend to ensure our service users and other professionals can reach us when needed. We operate an 8-week rota organised in advance that also provides some protected time for training, administration and other tasks. It also enables you to plan ahead and maintain a healthy work-life balance. The shift patterns vary across days, evenings and nights (an example rota is available on request). You will also have access to support through our Management Team 24/7 and from the EDT Team comprising a range of other Social Care professionals, but in addition we offer: A competitive rate of pay that includes: Time and a third for weekend working and double time for bank holidays Paid overtime where applicable An AMHP payment of £2,105 per annum A welcome payment of £2000 (subject to terms and conditions) Access to relocation expenses reimbursement up to £8k (subject to terms and conditions) What we offer At Norfolk County Council we are committed to our employees' learning and development. We offer all Social Workers and Occupational Therapists a protected half day per month for continuing professional development and training. We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity. We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions. You can also find out about the rewards and benefits we offer as well as our other terms and conditions. Norwich is the county capital of Norfolk, 120 miles from London and 60 miles from Cambridge. It's on the edge of the Broads National Park, and a 40-minute drive to the seaside. Norwich is a superb city. It effortlessly mixes outstanding heritage through the ages with modern shopping centres, excellent restaurants, hundreds of cafés and pubs, a superb arts and theatre scene with huge parks and green spaces, canoeing, rowing and sailing. By train, Norwich to London takes 90 minutes and Cambridge less than an hour. There are also direct train links to the Midlands. Norwich International Airport has regular flights to Schiphol, Amsterdam and from there on to the rest of the world, plus daily internal flights to Scotland, Manchester, Exeter and Dublin. Your application Please ensure you include a statement in your application to demonstrate why you feel you meet the person specification and job description for this post. CVs submitted without a supporting statement about this post will not be accepted. You need to be registered with Social Work England/or HCPC as a practising social worker/Occupational Therapist. These are some benefits you can enjoy by working for Norfolk County Council: Competitive salary Generous holiday entitlement with the ability to buy and sell leave Health and Wellbeing services including fast-track physiotherapy and a free counselling service Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependant on your job role and business need. Financial benefits such as: ' Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. A Blue Light card for Fire Service and Social Care Workers Relocation expenses paid upfront (where applicable) An advance of your expenses if you travel for work Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions. A payment if you refer someone you know to a hard to fill job. Tax efficient ways of getting extra pension, new bikes and electric cars. Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here. Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using email. Closing date for all other candidates: 30 April 2024 at 23:59 About Us We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate. We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county. We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation. We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.
May 19, 2024
Full time
Practice Consultant (Emergency Duty Team) Job Description Permanent contracts £41,173 to £45,442 per annum (pro-rata for part-time) (Scale K) plus enhanced rates of pay for weekend w 18.5, 21 and 37 hours per week available County Hall, Norwich We offer a £2000 welcome payment for qualified and experienced Social Workers/Occupational Therapists (grade J and above), Practice Consultants and Team Managers new to Norfolk County Council. Amount to be repaid in full should they leave within two years of employment. Who Cares? We do. Our Emergency Duty Team (EDT) provides an effective adult and children's social care response to emergencies that cannot wait until the next working day. No two days are the same and working across services offers you variation and the ability to make a real difference to people in crisis, whilst building on your existing Social Work skills and knowledge. As a Practice Consultant, you will undertake Mental Health Act Assessments if qualified as an AMHP, be involved child in need or child protection work, and support safeguarding or vulnerable people to remain at home through organising additional support. Working autonomously, you will triage, risk assess and prioritise referrals, working with other agencies in the voluntary and statutory sectors to deliver targeted support. You will need to be a Qualified Social Worker with three years post qualifying experience with a background in either Adult Social Care or Children's Services. Approved Mental Health Profession (AMHP) status would be advantageous but is not essential as AMHP training will be provided. Our service operates between 5pm-9am Monday to Friday and all over the weekend to ensure our service users and other professionals can reach us when needed. We operate an 8-week rota organised in advance that also provides some protected time for training, administration and other tasks. It also enables you to plan ahead and maintain a healthy work-life balance. The shift patterns vary across days, evenings and nights (an example rota is available on request). You will also have access to support through our Management Team 24/7 and from the EDT Team comprising a range of other Social Care professionals, but in addition we offer: A competitive rate of pay that includes: Time and a third for weekend working and double time for bank holidays Paid overtime where applicable An AMHP payment of £2,105 per annum A welcome payment of £2000 (subject to terms and conditions) Access to relocation expenses reimbursement up to £8k (subject to terms and conditions) What we offer At Norfolk County Council we are committed to our employees' learning and development. We offer all Social Workers and Occupational Therapists a protected half day per month for continuing professional development and training. We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity. We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions. You can also find out about the rewards and benefits we offer as well as our other terms and conditions. Norwich is the county capital of Norfolk, 120 miles from London and 60 miles from Cambridge. It's on the edge of the Broads National Park, and a 40-minute drive to the seaside. Norwich is a superb city. It effortlessly mixes outstanding heritage through the ages with modern shopping centres, excellent restaurants, hundreds of cafés and pubs, a superb arts and theatre scene with huge parks and green spaces, canoeing, rowing and sailing. By train, Norwich to London takes 90 minutes and Cambridge less than an hour. There are also direct train links to the Midlands. Norwich International Airport has regular flights to Schiphol, Amsterdam and from there on to the rest of the world, plus daily internal flights to Scotland, Manchester, Exeter and Dublin. Your application Please ensure you include a statement in your application to demonstrate why you feel you meet the person specification and job description for this post. CVs submitted without a supporting statement about this post will not be accepted. You need to be registered with Social Work England/or HCPC as a practising social worker/Occupational Therapist. These are some benefits you can enjoy by working for Norfolk County Council: Competitive salary Generous holiday entitlement with the ability to buy and sell leave Health and Wellbeing services including fast-track physiotherapy and a free counselling service Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependant on your job role and business need. Financial benefits such as: ' Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. A Blue Light card for Fire Service and Social Care Workers Relocation expenses paid upfront (where applicable) An advance of your expenses if you travel for work Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions. A payment if you refer someone you know to a hard to fill job. Tax efficient ways of getting extra pension, new bikes and electric cars. Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here. Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using email. Closing date for all other candidates: 30 April 2024 at 23:59 About Us We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate. We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county. We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation. We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.