A new and exciting role in Doncaster (Finningley) perfect for a Customer Service Manager looking for their next role! Are you an experienced Customer Service Manager looking for a new opportunity? An SME with a turnover of £6.5m, are highly profitable, based near Sheffield Airport and looking to expand the business further. Due to continued growth, there is now a need for highly skilled Customer Service Manager to come on board and take ownership of a number of the day-to-day duties to support the directors and ensure business continuity. This dynamic role is the backbone of the business providing support to the directors to free up their time to focus on the business's clients and continued growth. Alongside this, there are a number of side projects to which a driving force will be required whilst assisting in areas of the business such as customer service and operational tasks. Candidates must have a proven background of working as a Customer Service Manager with strong organisational and administration skills as part of their core competence. The ideal candidate must demonstrate a high level of competence, a hands-on on approachable personality, the ability to self-motivate and a unique drive to solve problems. Dealing with customers' correspondence, complaints and queries and ensuring successful resolution. Handling a high volume of calls and queries. Implementing and maintaining procedures Greeting customers at reception, answering telephone calls and queries Producing metrics reports Be a 'champion of customer service' within the business. Skills and experience required: Excellent customer service skills Ability to multitask and experience in dealing with a demanding role and high-level workload Ability to prioritize work and manage time effectively and be proactive Excellent Organisational skills Communication skills the ability to communicate well at all levels Self-motivated Ability to maintain a high level of discretion, confidentiality and Professionalism Working hours: 40 hours per week 9.00 am - 5.30 pm Benefits included: 22 days + bhols Free parking Excellent salary Auto-enrolment pension
May 16, 2024
Full time
A new and exciting role in Doncaster (Finningley) perfect for a Customer Service Manager looking for their next role! Are you an experienced Customer Service Manager looking for a new opportunity? An SME with a turnover of £6.5m, are highly profitable, based near Sheffield Airport and looking to expand the business further. Due to continued growth, there is now a need for highly skilled Customer Service Manager to come on board and take ownership of a number of the day-to-day duties to support the directors and ensure business continuity. This dynamic role is the backbone of the business providing support to the directors to free up their time to focus on the business's clients and continued growth. Alongside this, there are a number of side projects to which a driving force will be required whilst assisting in areas of the business such as customer service and operational tasks. Candidates must have a proven background of working as a Customer Service Manager with strong organisational and administration skills as part of their core competence. The ideal candidate must demonstrate a high level of competence, a hands-on on approachable personality, the ability to self-motivate and a unique drive to solve problems. Dealing with customers' correspondence, complaints and queries and ensuring successful resolution. Handling a high volume of calls and queries. Implementing and maintaining procedures Greeting customers at reception, answering telephone calls and queries Producing metrics reports Be a 'champion of customer service' within the business. Skills and experience required: Excellent customer service skills Ability to multitask and experience in dealing with a demanding role and high-level workload Ability to prioritize work and manage time effectively and be proactive Excellent Organisational skills Communication skills the ability to communicate well at all levels Self-motivated Ability to maintain a high level of discretion, confidentiality and Professionalism Working hours: 40 hours per week 9.00 am - 5.30 pm Benefits included: 22 days + bhols Free parking Excellent salary Auto-enrolment pension
Operational Support Administrator Our client is looking for an Operational Support Administrator Hours: 37.5 Per Week, Monday to Friday Location: Adlington SK10 4NL Contract Type: Full time Package: Health Cover, Company Pension, Death in service benefit, Ongoing training and support. Holidays: 23 Days plus bank holidays. CROWD 'Creators of the Outside World' is an innovative group of established companies that are involved in designing the public space. Our aim is to make a conscious contributionto the living environment of people with development of products through our group companies Across Western Europe. As one of the group companies based in the UK we are looking to expand our current UK operations, creating several wide and varied roles, across our three UK operational sites. We are therefore seeking to recruit an operational support administrator for our busy operations department based at our Adlington site in Cheshire. Job Function: The role is to join and support the existing operations team, in a fast-paced and busy environment, where the ability to deal with multiple tasks during the day are essential. Reporting directly to the Operations Manager. The successful candidate should ideally be working in an existing administrative role and be looking for their next challenge within agrowing and exciting business operating in the construction manufacturing sector. Duties include (but are not limited to) Creating and processing Job packs for production. Arranging coordination of deliveries incoming and outgoing. Expediting supply chain. Cover with incoming calls as overspill from reception. Expediting proof of delivery paperwork with customers and supply chain. Raising and issuing of some basic purchase orders Raising commercial invoices for international deliveries. Helping with invoice queries Customer relations Personal qualities: Professional and courteous. Must be flexible. Positive attitude. Excellent communication skills both verbal and written forms. Good organisational skills. Prompt time keeping. Skills and Experience: Ability to quickly build strong rapport and trust with supply chain and customer base via telephone and email. Well-developed listening skills Strong negotiation skills Willingness to learn and take on board new skill sets. High level of attention to detail An experienced user of ERP systems Excellent organisation and time management skills, able to work to deadlines. Able to work closely within a team, but also independently. Confident analytical skills Team Player As an Equal Opportunities' employer, we value diversity in all its forms and we are committed to fostering an inclusive workplace. We believe that a wide range of perspectives, experiences, and backgrounds is essential for building a successful, thriving organisation. To apply for this exciting opportunity within our friendly team please send us your C.V. now .
May 14, 2024
Full time
Operational Support Administrator Our client is looking for an Operational Support Administrator Hours: 37.5 Per Week, Monday to Friday Location: Adlington SK10 4NL Contract Type: Full time Package: Health Cover, Company Pension, Death in service benefit, Ongoing training and support. Holidays: 23 Days plus bank holidays. CROWD 'Creators of the Outside World' is an innovative group of established companies that are involved in designing the public space. Our aim is to make a conscious contributionto the living environment of people with development of products through our group companies Across Western Europe. As one of the group companies based in the UK we are looking to expand our current UK operations, creating several wide and varied roles, across our three UK operational sites. We are therefore seeking to recruit an operational support administrator for our busy operations department based at our Adlington site in Cheshire. Job Function: The role is to join and support the existing operations team, in a fast-paced and busy environment, where the ability to deal with multiple tasks during the day are essential. Reporting directly to the Operations Manager. The successful candidate should ideally be working in an existing administrative role and be looking for their next challenge within agrowing and exciting business operating in the construction manufacturing sector. Duties include (but are not limited to) Creating and processing Job packs for production. Arranging coordination of deliveries incoming and outgoing. Expediting supply chain. Cover with incoming calls as overspill from reception. Expediting proof of delivery paperwork with customers and supply chain. Raising and issuing of some basic purchase orders Raising commercial invoices for international deliveries. Helping with invoice queries Customer relations Personal qualities: Professional and courteous. Must be flexible. Positive attitude. Excellent communication skills both verbal and written forms. Good organisational skills. Prompt time keeping. Skills and Experience: Ability to quickly build strong rapport and trust with supply chain and customer base via telephone and email. Well-developed listening skills Strong negotiation skills Willingness to learn and take on board new skill sets. High level of attention to detail An experienced user of ERP systems Excellent organisation and time management skills, able to work to deadlines. Able to work closely within a team, but also independently. Confident analytical skills Team Player As an Equal Opportunities' employer, we value diversity in all its forms and we are committed to fostering an inclusive workplace. We believe that a wide range of perspectives, experiences, and backgrounds is essential for building a successful, thriving organisation. To apply for this exciting opportunity within our friendly team please send us your C.V. now .
A new and exciting role in Doncaster (Finningley) perfect for a Customer Service Manager looking for their next role! Are you an experienced Customer Service Manager looking for a new opportunity? An SME with a turnover of £6.5m, are highly profitable, based near Sheffield Airport and looking to expand the business further. Due to continued growth, there is now a need for highly skilled Customer Service Manager to come on board and take ownership of a number of the day-to-day duties to support the directors and ensure business continuity. This dynamic role is the backbone of the business providing support to the directors to free up their time to focus on the business's clients and continued growth. Alongside this, there are a number of side projects to which a driving force will be required whilst assisting in areas of the business such as customer service and operational tasks. Candidates must have a proven background of working as a Customer Service Manager with strong organisational and administration skills as part of their core competence. The ideal candidate must demonstrate a high level of competence, a hands-on on approachable personality, the ability to self-motivate and a unique drive to solve problems. Dealing with customers' correspondence, complaints and queries and ensuring successful resolution. Handling a high volume of calls and queries. Implementing and maintaining procedures Greeting customers at reception, answering telephone calls and queries Producing metrics reports Be a 'champion of customer service' within the business. Skills and experience required: Excellent customer service skills Ability to multitask and experience in dealing with a demanding role and high-level workload Ability to prioritize work and manage time effectively and be proactive Excellent Organisational skills Communication skills - the ability to communicate well at all levels Self-motivated Ability to maintain a high level of discretion, confidentiality and Professionalism Working hours: 40 hours per week 9.00 am - 5.30 pm Benefits included: 22 days + bhols Free parking Excellent salary Auto-enrolment pension
May 13, 2024
Full time
A new and exciting role in Doncaster (Finningley) perfect for a Customer Service Manager looking for their next role! Are you an experienced Customer Service Manager looking for a new opportunity? An SME with a turnover of £6.5m, are highly profitable, based near Sheffield Airport and looking to expand the business further. Due to continued growth, there is now a need for highly skilled Customer Service Manager to come on board and take ownership of a number of the day-to-day duties to support the directors and ensure business continuity. This dynamic role is the backbone of the business providing support to the directors to free up their time to focus on the business's clients and continued growth. Alongside this, there are a number of side projects to which a driving force will be required whilst assisting in areas of the business such as customer service and operational tasks. Candidates must have a proven background of working as a Customer Service Manager with strong organisational and administration skills as part of their core competence. The ideal candidate must demonstrate a high level of competence, a hands-on on approachable personality, the ability to self-motivate and a unique drive to solve problems. Dealing with customers' correspondence, complaints and queries and ensuring successful resolution. Handling a high volume of calls and queries. Implementing and maintaining procedures Greeting customers at reception, answering telephone calls and queries Producing metrics reports Be a 'champion of customer service' within the business. Skills and experience required: Excellent customer service skills Ability to multitask and experience in dealing with a demanding role and high-level workload Ability to prioritize work and manage time effectively and be proactive Excellent Organisational skills Communication skills - the ability to communicate well at all levels Self-motivated Ability to maintain a high level of discretion, confidentiality and Professionalism Working hours: 40 hours per week 9.00 am - 5.30 pm Benefits included: 22 days + bhols Free parking Excellent salary Auto-enrolment pension
Job Profile Summary Learning, Development and Administration Coordinator, Hull Our purpose is reimagining energy for people and our planet. We want to help the world reach net zero and improve people's lives. We will need to innovate at pace, and we are proud to be establishing the bp global centre for low carbon process technologies at the Saltend Chemicals Park in Hull, UK. Building on a 55- year heritage in Hull, our global centre will bring together talented scientists and engineers to tackle the challenges of providing clean energy to the planet. This multi-disciplinary group will collaborate on the full innovation life cycle, from chemistry research and molecular innovation to pilot process demonstration and technoeconomic feasibility assessment, underpinned by world- class engineering and analytical capability. We are offering new career development opportunities to join our diverse and inclusive team, based in world- class laboratory and demonstration plant facilities. The opportunity: We are delighted to present this fantastic opportunity for a Learning, Development and Administration Coordinator to join our Hull R&D team of skilled technology practitioners who provide data and insight reaching across bp - from research and innovation into low carbon technologies, to critical business support for our global value chain. The role: Reporting to the Hull Research and Technology Centre Senior Manager, the Learning, Development and Administration Coordinator will be based at bp's global centre for low carbon process technologies in Hull. This team is responsible for developing proprietary technology and delivering services in support of research, product development, deployment and operational excellence, primarily to underpin bp's advances in process development, including low carbon refining technologies. Job Advert Accountabilities will include: Training and Development Accountable for identifying, collating and communicating training requirements for bp personnel and contractors. Managing the bp group- defined suites of courses and coordinating the schedule of courses. Evaluating the effectiveness and suitability of training courses, ensuring they are fit for purpose and value for money. Work with procurement to understand global purchasing opportunities where suitable. Responsible for identifying and sourcing new training courses to meet the needs of new / revised legislation and requirements and to keep pace with relevant innovation and competition. Invoice handling and liaison with procurement and finance to ensure timely payment. Responsible for maintaining training procedures, ensuring all guidelines and requirements are encapsulated. Administration General office administration duties. Responsible for logistics and visitor management for non-Hull based bp staff and external visitors including accommodation and meeting arrangements, laboratory and pilot plant visits, and ensuring that venues and areas to be visited are safe and accessible and that the relevant local staff are prepared. Reporting maintenance and facilities management co-ordination requests, including catering requests, room layout changes, porter requests, photocopier maintenance requests, deep cleans etc. Ensure conference room and quiet room facilities are maintained to a high operational standard. Actively contributing to the running of the team and proactively assisting colleagues as required. Identify and implement opportunities for continuous improvement. Coordinate onboarding of new hires and new contractors to the team. Our commitment to diversity, equity and inclusion: At bp you can be part of business resource groups (BRGs), which believe in the power of inclusion, deeper connections, and shared experiences. They provide a place for employees to learn and share knowledge, to connect, and to improve. The BRGs focus on and encourage talent engagement, development, and retention while creating a broadened sense of community and inclusion for bp employees. The groups cultivate leadership growth by involving employees in developmental opportunities they would not otherwise have access to. Formal and informal mentoring also help employees develop their professional goals and connect with colleagues. The BRGs' commitment to growth at all levels helps employees feel more engaged and energized. The BRGs break down barriers so we can all do better together. Examples of BRGs include (but are not limited to) the following: • bpWIN (bp Women's International Network) • Pride • Working parents • PEN (Positively Ethnic Network) About you: You will be qualified to degree level in a relevant discipline (or have over 5 years of relevant experience) and have in-depth understanding and proven delivery in a training coordination role including compliance training and the maintenance of accurate electronic records. You will have prior experience in providing executive and team administrative support in a busy working environment. Self-driven, confident and approachable, you are a natural forward planner who can manage a challenging and varied workload, being responsive, adaptable, creative, and engaging. If you are looking for an exciting and purposeful challenge helping to solve some of the planet's biggest problems, there is no time like now! Join a team of diverse and forward-thinking people who sit firmly at the heart of innovation and technology - advancing bp's ambition towards a net zero world. Entity Innovation & Engineering Job Family Group Business Support Group Relocation available No Travel required No Country United Kingdom About BP INNOVATION & ENGINEERING Join us in creating, growing, and delivering innovation at pace, enabling us to thrive while transitioning to a net zero world. All without compromising our operational risk management. Working with us, you can do this by: • deploying our integrated capability and standards in service of our net zero and safety ambitions • driving our digital transformation and pioneering new business models • collaborating to deliver competitive customer-focused energy solutions • originating, scaling and commercialising innovative ideas, and creating ground-breaking new businesses from them • protecting us by assuring management of our greatest physical and digital risks Because together we are: • Originators, builders, guardians and disruptors • Engineers, technologists, scientists and entrepreneurs • Empathetic, curious, creative and inclusive Legal disclaimer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, neurodiversity/neurocognitive functioning, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations.
Sep 24, 2022
Full time
Job Profile Summary Learning, Development and Administration Coordinator, Hull Our purpose is reimagining energy for people and our planet. We want to help the world reach net zero and improve people's lives. We will need to innovate at pace, and we are proud to be establishing the bp global centre for low carbon process technologies at the Saltend Chemicals Park in Hull, UK. Building on a 55- year heritage in Hull, our global centre will bring together talented scientists and engineers to tackle the challenges of providing clean energy to the planet. This multi-disciplinary group will collaborate on the full innovation life cycle, from chemistry research and molecular innovation to pilot process demonstration and technoeconomic feasibility assessment, underpinned by world- class engineering and analytical capability. We are offering new career development opportunities to join our diverse and inclusive team, based in world- class laboratory and demonstration plant facilities. The opportunity: We are delighted to present this fantastic opportunity for a Learning, Development and Administration Coordinator to join our Hull R&D team of skilled technology practitioners who provide data and insight reaching across bp - from research and innovation into low carbon technologies, to critical business support for our global value chain. The role: Reporting to the Hull Research and Technology Centre Senior Manager, the Learning, Development and Administration Coordinator will be based at bp's global centre for low carbon process technologies in Hull. This team is responsible for developing proprietary technology and delivering services in support of research, product development, deployment and operational excellence, primarily to underpin bp's advances in process development, including low carbon refining technologies. Job Advert Accountabilities will include: Training and Development Accountable for identifying, collating and communicating training requirements for bp personnel and contractors. Managing the bp group- defined suites of courses and coordinating the schedule of courses. Evaluating the effectiveness and suitability of training courses, ensuring they are fit for purpose and value for money. Work with procurement to understand global purchasing opportunities where suitable. Responsible for identifying and sourcing new training courses to meet the needs of new / revised legislation and requirements and to keep pace with relevant innovation and competition. Invoice handling and liaison with procurement and finance to ensure timely payment. Responsible for maintaining training procedures, ensuring all guidelines and requirements are encapsulated. Administration General office administration duties. Responsible for logistics and visitor management for non-Hull based bp staff and external visitors including accommodation and meeting arrangements, laboratory and pilot plant visits, and ensuring that venues and areas to be visited are safe and accessible and that the relevant local staff are prepared. Reporting maintenance and facilities management co-ordination requests, including catering requests, room layout changes, porter requests, photocopier maintenance requests, deep cleans etc. Ensure conference room and quiet room facilities are maintained to a high operational standard. Actively contributing to the running of the team and proactively assisting colleagues as required. Identify and implement opportunities for continuous improvement. Coordinate onboarding of new hires and new contractors to the team. Our commitment to diversity, equity and inclusion: At bp you can be part of business resource groups (BRGs), which believe in the power of inclusion, deeper connections, and shared experiences. They provide a place for employees to learn and share knowledge, to connect, and to improve. The BRGs focus on and encourage talent engagement, development, and retention while creating a broadened sense of community and inclusion for bp employees. The groups cultivate leadership growth by involving employees in developmental opportunities they would not otherwise have access to. Formal and informal mentoring also help employees develop their professional goals and connect with colleagues. The BRGs' commitment to growth at all levels helps employees feel more engaged and energized. The BRGs break down barriers so we can all do better together. Examples of BRGs include (but are not limited to) the following: • bpWIN (bp Women's International Network) • Pride • Working parents • PEN (Positively Ethnic Network) About you: You will be qualified to degree level in a relevant discipline (or have over 5 years of relevant experience) and have in-depth understanding and proven delivery in a training coordination role including compliance training and the maintenance of accurate electronic records. You will have prior experience in providing executive and team administrative support in a busy working environment. Self-driven, confident and approachable, you are a natural forward planner who can manage a challenging and varied workload, being responsive, adaptable, creative, and engaging. If you are looking for an exciting and purposeful challenge helping to solve some of the planet's biggest problems, there is no time like now! Join a team of diverse and forward-thinking people who sit firmly at the heart of innovation and technology - advancing bp's ambition towards a net zero world. Entity Innovation & Engineering Job Family Group Business Support Group Relocation available No Travel required No Country United Kingdom About BP INNOVATION & ENGINEERING Join us in creating, growing, and delivering innovation at pace, enabling us to thrive while transitioning to a net zero world. All without compromising our operational risk management. Working with us, you can do this by: • deploying our integrated capability and standards in service of our net zero and safety ambitions • driving our digital transformation and pioneering new business models • collaborating to deliver competitive customer-focused energy solutions • originating, scaling and commercialising innovative ideas, and creating ground-breaking new businesses from them • protecting us by assuring management of our greatest physical and digital risks Because together we are: • Originators, builders, guardians and disruptors • Engineers, technologists, scientists and entrepreneurs • Empathetic, curious, creative and inclusive Legal disclaimer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, neurodiversity/neurocognitive functioning, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations.
Job Profile Summary Learning, Development and Administration Coordinator, Hull Our purpose is reimagining energy for people and our planet. We want to help the world reach net zero and improve people's lives. We will need to innovate at pace, and we are proud to be establishing the bp global centre for low carbon process technologies at the Saltend Chemicals Park in Hull, UK. Building on a 55- year heritage in Hull, our global centre will bring together talented scientists and engineers to tackle the challenges of providing clean energy to the planet. This multi-disciplinary group will collaborate on the full innovation life cycle, from chemistry research and molecular innovation to pilot process demonstration and technoeconomic feasibility assessment, underpinned by world- class engineering and analytical capability. We are offering new career development opportunities to join our diverse and inclusive team, based in world- class laboratory and demonstration plant facilities. The opportunity: We are delighted to present this fantastic opportunity for a Learning, Development and Administration Coordinator to join our Hull R&D team of skilled technology practitioners who provide data and insight reaching across bp - from research and innovation into low carbon technologies, to critical business support for our global value chain. The role: Reporting to the Hull Research and Technology Centre Senior Manager, the Learning, Development and Administration Coordinator will be based at bp's global centre for low carbon process technologies in Hull. This team is responsible for developing proprietary technology and delivering services in support of research, product development, deployment and operational excellence, primarily to underpin bp's advances in process development, including low carbon refining technologies. Job Advert Accountabilities will include: Training and Development Accountable for identifying, collating and communicating training requirements for bp personnel and contractors. Managing the bp group- defined suites of courses and coordinating the schedule of courses. Evaluating the effectiveness and suitability of training courses, ensuring they are fit for purpose and value for money. Work with procurement to understand global purchasing opportunities where suitable. Responsible for identifying and sourcing new training courses to meet the needs of new / revised legislation and requirements and to keep pace with relevant innovation and competition. Invoice handling and liaison with procurement and finance to ensure timely payment. Responsible for maintaining training procedures, ensuring all guidelines and requirements are encapsulated. Administration General office administration duties. Responsible for logistics and visitor management for non-Hull based bp staff and external visitors including accommodation and meeting arrangements, laboratory and pilot plant visits, and ensuring that venues and areas to be visited are safe and accessible and that the relevant local staff are prepared. Reporting maintenance and facilities management co-ordination requests, including catering requests, room layout changes, porter requests, photocopier maintenance requests, deep cleans etc. Ensure conference room and quiet room facilities are maintained to a high operational standard. Actively contributing to the running of the team and proactively assisting colleagues as required. Identify and implement opportunities for continuous improvement. Coordinate onboarding of new hires and new contractors to the team. Our commitment to diversity, equity and inclusion: At bp you can be part of business resource groups (BRGs), which believe in the power of inclusion, deeper connections, and shared experiences. They provide a place for employees to learn and share knowledge, to connect, and to improve. The BRGs focus on and encourage talent engagement, development, and retention while creating a broadened sense of community and inclusion for bp employees. The groups cultivate leadership growth by involving employees in developmental opportunities they would not otherwise have access to. Formal and informal mentoring also help employees develop their professional goals and connect with colleagues. The BRGs' commitment to growth at all levels helps employees feel more engaged and energized. The BRGs break down barriers so we can all do better together. Examples of BRGs include (but are not limited to) the following: • bpWIN (bp Women's International Network) • Pride • Working parents • PEN (Positively Ethnic Network) About you: You will be qualified to degree level in a relevant discipline (or have over 5 years of relevant experience) and have in-depth understanding and proven delivery in a training coordination role including compliance training and the maintenance of accurate electronic records. You will have prior experience in providing executive and team administrative support in a busy working environment. Self-driven, confident and approachable, you are a natural forward planner who can manage a challenging and varied workload, being responsive, adaptable, creative, and engaging. If you are looking for an exciting and purposeful challenge helping to solve some of the planet's biggest problems, there is no time like now! Join a team of diverse and forward-thinking people who sit firmly at the heart of innovation and technology - advancing bp's ambition towards a net zero world. Entity Innovation & Engineering Job Family Group Business Support Group Relocation available No Travel required No Country United Kingdom About BP INNOVATION & ENGINEERING Join us in creating, growing, and delivering innovation at pace, enabling us to thrive while transitioning to a net zero world. All without compromising our operational risk management. Working with us, you can do this by: • deploying our integrated capability and standards in service of our net zero and safety ambitions • driving our digital transformation and pioneering new business models • collaborating to deliver competitive customer-focused energy solutions • originating, scaling and commercialising innovative ideas, and creating ground-breaking new businesses from them • protecting us by assuring management of our greatest physical and digital risks Because together we are: • Originators, builders, guardians and disruptors • Engineers, technologists, scientists and entrepreneurs • Empathetic, curious, creative and inclusive Legal disclaimer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, neurodiversity/neurocognitive functioning, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations.
Sep 24, 2022
Full time
Job Profile Summary Learning, Development and Administration Coordinator, Hull Our purpose is reimagining energy for people and our planet. We want to help the world reach net zero and improve people's lives. We will need to innovate at pace, and we are proud to be establishing the bp global centre for low carbon process technologies at the Saltend Chemicals Park in Hull, UK. Building on a 55- year heritage in Hull, our global centre will bring together talented scientists and engineers to tackle the challenges of providing clean energy to the planet. This multi-disciplinary group will collaborate on the full innovation life cycle, from chemistry research and molecular innovation to pilot process demonstration and technoeconomic feasibility assessment, underpinned by world- class engineering and analytical capability. We are offering new career development opportunities to join our diverse and inclusive team, based in world- class laboratory and demonstration plant facilities. The opportunity: We are delighted to present this fantastic opportunity for a Learning, Development and Administration Coordinator to join our Hull R&D team of skilled technology practitioners who provide data and insight reaching across bp - from research and innovation into low carbon technologies, to critical business support for our global value chain. The role: Reporting to the Hull Research and Technology Centre Senior Manager, the Learning, Development and Administration Coordinator will be based at bp's global centre for low carbon process technologies in Hull. This team is responsible for developing proprietary technology and delivering services in support of research, product development, deployment and operational excellence, primarily to underpin bp's advances in process development, including low carbon refining technologies. Job Advert Accountabilities will include: Training and Development Accountable for identifying, collating and communicating training requirements for bp personnel and contractors. Managing the bp group- defined suites of courses and coordinating the schedule of courses. Evaluating the effectiveness and suitability of training courses, ensuring they are fit for purpose and value for money. Work with procurement to understand global purchasing opportunities where suitable. Responsible for identifying and sourcing new training courses to meet the needs of new / revised legislation and requirements and to keep pace with relevant innovation and competition. Invoice handling and liaison with procurement and finance to ensure timely payment. Responsible for maintaining training procedures, ensuring all guidelines and requirements are encapsulated. Administration General office administration duties. Responsible for logistics and visitor management for non-Hull based bp staff and external visitors including accommodation and meeting arrangements, laboratory and pilot plant visits, and ensuring that venues and areas to be visited are safe and accessible and that the relevant local staff are prepared. Reporting maintenance and facilities management co-ordination requests, including catering requests, room layout changes, porter requests, photocopier maintenance requests, deep cleans etc. Ensure conference room and quiet room facilities are maintained to a high operational standard. Actively contributing to the running of the team and proactively assisting colleagues as required. Identify and implement opportunities for continuous improvement. Coordinate onboarding of new hires and new contractors to the team. Our commitment to diversity, equity and inclusion: At bp you can be part of business resource groups (BRGs), which believe in the power of inclusion, deeper connections, and shared experiences. They provide a place for employees to learn and share knowledge, to connect, and to improve. The BRGs focus on and encourage talent engagement, development, and retention while creating a broadened sense of community and inclusion for bp employees. The groups cultivate leadership growth by involving employees in developmental opportunities they would not otherwise have access to. Formal and informal mentoring also help employees develop their professional goals and connect with colleagues. The BRGs' commitment to growth at all levels helps employees feel more engaged and energized. The BRGs break down barriers so we can all do better together. Examples of BRGs include (but are not limited to) the following: • bpWIN (bp Women's International Network) • Pride • Working parents • PEN (Positively Ethnic Network) About you: You will be qualified to degree level in a relevant discipline (or have over 5 years of relevant experience) and have in-depth understanding and proven delivery in a training coordination role including compliance training and the maintenance of accurate electronic records. You will have prior experience in providing executive and team administrative support in a busy working environment. Self-driven, confident and approachable, you are a natural forward planner who can manage a challenging and varied workload, being responsive, adaptable, creative, and engaging. If you are looking for an exciting and purposeful challenge helping to solve some of the planet's biggest problems, there is no time like now! Join a team of diverse and forward-thinking people who sit firmly at the heart of innovation and technology - advancing bp's ambition towards a net zero world. Entity Innovation & Engineering Job Family Group Business Support Group Relocation available No Travel required No Country United Kingdom About BP INNOVATION & ENGINEERING Join us in creating, growing, and delivering innovation at pace, enabling us to thrive while transitioning to a net zero world. All without compromising our operational risk management. Working with us, you can do this by: • deploying our integrated capability and standards in service of our net zero and safety ambitions • driving our digital transformation and pioneering new business models • collaborating to deliver competitive customer-focused energy solutions • originating, scaling and commercialising innovative ideas, and creating ground-breaking new businesses from them • protecting us by assuring management of our greatest physical and digital risks Because together we are: • Originators, builders, guardians and disruptors • Engineers, technologists, scientists and entrepreneurs • Empathetic, curious, creative and inclusive Legal disclaimer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, neurodiversity/neurocognitive functioning, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations.