A new job opportunity has become available for a Service Coordinator to join a busy hire depot near Caerwent . Great opportunity for career progression and room to expand your skillset! Sounds like the service coordinator role you are looking for? Then keep reading! Benefits for the Service Coordinator: Salary circa £26,000 DOE 31 days holiday including bank holidays No weekends An established and well-recognised hire company that supplies market-leading plant equipment such as diggers, rollers, and excavators to the building and construction sectors. They are now looking for an additional service coordinator to support the demands of the business. The duties of the Service Coordinator: Scheduling engineers workloads and diaries. Effectively maintaining excellent relationships with suppliers and fellow team members As the service coordinator, you will be updating the notes and information of job progressions. Ordering of spare parts, raising purchase orders Administrative duties such as filing and maintaining reports, including stock control. You may have already worked in positions such as a Service Coordinator, Plant Controller, Service Controller, Parts Advisor, Parts Assistant, Scheduler, Plant Coordinator, Plant Administrator, or Service Administrator. It would be ideal if you held at least 2 years experience within a similar position. It would be advantageous if you have experience within the plant hire, powered access, construction plant, plant sales industries. This service coordinator must be commutable from Caerwent, Chepstow, Caldicot, Bristol, Newport, Magor, Thornwell or Shirenewton. If this service coordinator role is of interest to you, apply today!
May 17, 2024
Full time
A new job opportunity has become available for a Service Coordinator to join a busy hire depot near Caerwent . Great opportunity for career progression and room to expand your skillset! Sounds like the service coordinator role you are looking for? Then keep reading! Benefits for the Service Coordinator: Salary circa £26,000 DOE 31 days holiday including bank holidays No weekends An established and well-recognised hire company that supplies market-leading plant equipment such as diggers, rollers, and excavators to the building and construction sectors. They are now looking for an additional service coordinator to support the demands of the business. The duties of the Service Coordinator: Scheduling engineers workloads and diaries. Effectively maintaining excellent relationships with suppliers and fellow team members As the service coordinator, you will be updating the notes and information of job progressions. Ordering of spare parts, raising purchase orders Administrative duties such as filing and maintaining reports, including stock control. You may have already worked in positions such as a Service Coordinator, Plant Controller, Service Controller, Parts Advisor, Parts Assistant, Scheduler, Plant Coordinator, Plant Administrator, or Service Administrator. It would be ideal if you held at least 2 years experience within a similar position. It would be advantageous if you have experience within the plant hire, powered access, construction plant, plant sales industries. This service coordinator must be commutable from Caerwent, Chepstow, Caldicot, Bristol, Newport, Magor, Thornwell or Shirenewton. If this service coordinator role is of interest to you, apply today!
Maintenance Coordinator/ Planner Salary: £24,500 per annum (increasing to £25,000 per annum after probation) Plus department bonus scheme of an additional OTE of £1,500 per year. You ll be eligible to join this bonus scheme after your 6 month probation. Monday Friday, 8am 4:30pm (40 hours per week). No weekends. Brackmills, Northampton. Office based with free parking. Match Recruitment are recruiting on behalf of their client based in Northampton. You ll be working full time office based at their Head Office. Purpose of your role: This is very much a planning/ scheduling based role. The main purpose of this role is the administration and proactive coordination of routine maintenance visits at our client s customer s premises. You ll issue work to their engineers, process the administration on their system, complete admin invoicing and update their system with the outcome of the visit accordingly. As this is an operational based role, priorities can change in a heartbeat, so you need to be comfortable working in a fast-paced environment and problem solving. The ideal person s experience: We re looking for somebody that has been in a Planning/ Scheduling type role in the past. Somebody that has experience in organising the diaries of external colleagues (such as engineers or technicians) to attend visits. It s crucial that the person has previous experience in managing the hurdles and time sensitive demands of booking future client visits that meet agreed service level obligations. Summary of responsibilities: Creating calls received from customers onto their company operating systems. Allocating and scheduling engineers on a daily, weekly and monthly basis. Reassigning engineers for additional visits or rescheduling as required. Scheduling maintenance agreement renewals and reminders. Issuing completed electronic maintenance sheets to our contract customers. Processing billing / invoice requests. Updating company system with Pre-Paid Contract information Arranging site specific access equipment and requirements. Managing the Electronic Maintenance scheduler in company system on a daily, weekly and monthly basis. Inputting hand-over information for newly completed installations. Issuing monthly reports for missed visits. Answering customer queries, following escalation processes to achieve satisfactory outcomes. Please apply today to learn more and be considered and shortlisted. Match Recruitment Ltd is a Recruitment Agency and Employment Business and REC Corporate member based in Wellingborough and operating across Northamptonshire and nearby areas. If you haven t received contact within 72 hours, please consider yourself unsuccessful on this occasion. Please don t be despondent and feel free to apply to future job adverts.
May 17, 2024
Full time
Maintenance Coordinator/ Planner Salary: £24,500 per annum (increasing to £25,000 per annum after probation) Plus department bonus scheme of an additional OTE of £1,500 per year. You ll be eligible to join this bonus scheme after your 6 month probation. Monday Friday, 8am 4:30pm (40 hours per week). No weekends. Brackmills, Northampton. Office based with free parking. Match Recruitment are recruiting on behalf of their client based in Northampton. You ll be working full time office based at their Head Office. Purpose of your role: This is very much a planning/ scheduling based role. The main purpose of this role is the administration and proactive coordination of routine maintenance visits at our client s customer s premises. You ll issue work to their engineers, process the administration on their system, complete admin invoicing and update their system with the outcome of the visit accordingly. As this is an operational based role, priorities can change in a heartbeat, so you need to be comfortable working in a fast-paced environment and problem solving. The ideal person s experience: We re looking for somebody that has been in a Planning/ Scheduling type role in the past. Somebody that has experience in organising the diaries of external colleagues (such as engineers or technicians) to attend visits. It s crucial that the person has previous experience in managing the hurdles and time sensitive demands of booking future client visits that meet agreed service level obligations. Summary of responsibilities: Creating calls received from customers onto their company operating systems. Allocating and scheduling engineers on a daily, weekly and monthly basis. Reassigning engineers for additional visits or rescheduling as required. Scheduling maintenance agreement renewals and reminders. Issuing completed electronic maintenance sheets to our contract customers. Processing billing / invoice requests. Updating company system with Pre-Paid Contract information Arranging site specific access equipment and requirements. Managing the Electronic Maintenance scheduler in company system on a daily, weekly and monthly basis. Inputting hand-over information for newly completed installations. Issuing monthly reports for missed visits. Answering customer queries, following escalation processes to achieve satisfactory outcomes. Please apply today to learn more and be considered and shortlisted. Match Recruitment Ltd is a Recruitment Agency and Employment Business and REC Corporate member based in Wellingborough and operating across Northamptonshire and nearby areas. If you haven t received contact within 72 hours, please consider yourself unsuccessful on this occasion. Please don t be despondent and feel free to apply to future job adverts.
Service and Fleet Planner £24,000 to £28,000 DOE Over, Cambridgeshire Monday to Friday 8.30am-5.00pm My client is looking for a candidate with ideally some background In Service Admin/Fleet Admin experience to join their small team as the Scheduler/Administrator. You will offer Operational Support, Roster Engineers, create job cards, and manage the email inbox. You will be working with a small team of male engineers, and will need to take charge deligating jobs. The role is fully office based, offering 22 days holiday plus bank holidays. Other responsibilities will include: Scheduling platform hire Lola compliance for hire equipment Lola compliance for fleet vehicles Workshop scheduling and communications Contacting vehicles for service scheduling Invoicing hire If you have experience in any of the above areas, live in Cambridgeshire and would like to know more then please call Jess on (phone number removed). Will suit Transport Administrator, Fleet Administrator, Service Coordinator, Logicistics Administrator, Automotive Planner,
May 16, 2024
Full time
Service and Fleet Planner £24,000 to £28,000 DOE Over, Cambridgeshire Monday to Friday 8.30am-5.00pm My client is looking for a candidate with ideally some background In Service Admin/Fleet Admin experience to join their small team as the Scheduler/Administrator. You will offer Operational Support, Roster Engineers, create job cards, and manage the email inbox. You will be working with a small team of male engineers, and will need to take charge deligating jobs. The role is fully office based, offering 22 days holiday plus bank holidays. Other responsibilities will include: Scheduling platform hire Lola compliance for hire equipment Lola compliance for fleet vehicles Workshop scheduling and communications Contacting vehicles for service scheduling Invoicing hire If you have experience in any of the above areas, live in Cambridgeshire and would like to know more then please call Jess on (phone number removed). Will suit Transport Administrator, Fleet Administrator, Service Coordinator, Logicistics Administrator, Automotive Planner,
Senior Planner / Construction Planner Full Time Permanent Location: Coalville / Hybrid Working 3 days office / 2 days WFH Hours: Monday to Friday 37.5 Hours Per Week / 8.30am to 5.00pm Basic Salary: £29,000.00 to £34,000.00 Per Annum inclusive of yearly Bonus, Benefits: Mobile Phone, Laptop, Professional Modern Office Culture, 32 Days Annual Leave Entitlement Incl Bank Holidays, Free Car Parking, Private Medical, Annual £250 Share bonus, Employee discounts, Gym Membership, x2 Paid Volunteering days to a charity of your choice and Hybrid Working Our client is a highly established and profitable company with a huge presence across the UK. They have gone from strength to strength and experienced organic growth with now having a National presence across the UK. Due to further growth plans, they are seeking an enthusiastic, hard-working Senior Planner / Construction Planner to join their professional Planning Team as a Senior Planner on a Full Time Permanent basis. Senior Planner / Construction Planner role: Plan and Schedule work for Installations across the UK via internal software and system Present documentation and paperwork undertake relevant work onsite. Investigate and provide customer solutions to queries and complaints. Organise and plan diary ensuring effective diary and time management as a Senior Planner / Construction Planner Undertake Finance and Invoicing duties for all scheduled and complete work. Liaise with Clients over the telephone providing a world class customer service. Follow up scheduled work ensuring relevant charges are applied as a Senior Planner / Construction Planner Handle inbound telephone calls and emails appropriately. Maintain internal database as a Senior Planner / Construction Planner Liaise with internal and external stake holders in scheduling jobs. Work effectively under pressure within a fast-paced environment Maintain and book in regular service Intervals for tools and equipment. Update and manage in house processes and procedures as a Senior Planner / Construction Planner Other ad hoc office-based duties as and when required as a Senior Planner / Construction Planner Senior Planner / Construction Planner Benefits: Hybrid working with 2 days in the office based on Coalville. 24 Days Annual Leave PLUS Bank Holidays Mobile Phone, Laptop, and great brand to work for. Private Medical Annual £250 Share bonus Employee discounts Gym Membership x2 Paid Volunteering days to a charity of your choice. Ongoing Training and Support Senior Planner / Construction Planner Candidate: A minimum of 2 Years plus experience as a Planning Administrator, Planning Coordinator, OR Scheduler is ESSENTIAL for this role. Background in Construction would be advantageous. Highly competent of using all Microsoft office packages such as Microsoft Excel Good written and verbal communication skills with a can do attitude. Ability to remain calm within a highly pressured environment. Initiative-taking and ability to work on your own initiative as a Scheduling Manager
May 16, 2024
Full time
Senior Planner / Construction Planner Full Time Permanent Location: Coalville / Hybrid Working 3 days office / 2 days WFH Hours: Monday to Friday 37.5 Hours Per Week / 8.30am to 5.00pm Basic Salary: £29,000.00 to £34,000.00 Per Annum inclusive of yearly Bonus, Benefits: Mobile Phone, Laptop, Professional Modern Office Culture, 32 Days Annual Leave Entitlement Incl Bank Holidays, Free Car Parking, Private Medical, Annual £250 Share bonus, Employee discounts, Gym Membership, x2 Paid Volunteering days to a charity of your choice and Hybrid Working Our client is a highly established and profitable company with a huge presence across the UK. They have gone from strength to strength and experienced organic growth with now having a National presence across the UK. Due to further growth plans, they are seeking an enthusiastic, hard-working Senior Planner / Construction Planner to join their professional Planning Team as a Senior Planner on a Full Time Permanent basis. Senior Planner / Construction Planner role: Plan and Schedule work for Installations across the UK via internal software and system Present documentation and paperwork undertake relevant work onsite. Investigate and provide customer solutions to queries and complaints. Organise and plan diary ensuring effective diary and time management as a Senior Planner / Construction Planner Undertake Finance and Invoicing duties for all scheduled and complete work. Liaise with Clients over the telephone providing a world class customer service. Follow up scheduled work ensuring relevant charges are applied as a Senior Planner / Construction Planner Handle inbound telephone calls and emails appropriately. Maintain internal database as a Senior Planner / Construction Planner Liaise with internal and external stake holders in scheduling jobs. Work effectively under pressure within a fast-paced environment Maintain and book in regular service Intervals for tools and equipment. Update and manage in house processes and procedures as a Senior Planner / Construction Planner Other ad hoc office-based duties as and when required as a Senior Planner / Construction Planner Senior Planner / Construction Planner Benefits: Hybrid working with 2 days in the office based on Coalville. 24 Days Annual Leave PLUS Bank Holidays Mobile Phone, Laptop, and great brand to work for. Private Medical Annual £250 Share bonus Employee discounts Gym Membership x2 Paid Volunteering days to a charity of your choice. Ongoing Training and Support Senior Planner / Construction Planner Candidate: A minimum of 2 Years plus experience as a Planning Administrator, Planning Coordinator, OR Scheduler is ESSENTIAL for this role. Background in Construction would be advantageous. Highly competent of using all Microsoft office packages such as Microsoft Excel Good written and verbal communication skills with a can do attitude. Ability to remain calm within a highly pressured environment. Initiative-taking and ability to work on your own initiative as a Scheduling Manager
At dormakaba we are a globally successful company, with a family business culture employing more than 15,000 employees worldwide. We are one of the top 3 companies in our industry and globally leading in smart and secure access solutions. As a trusted partner, we stand for innovation, top performance and a fulfilling workplace and are one of the top 3 companies in our industry and globally leading in smart and secure access solutions. In the UK, we offer and training opportunities, as well career progression and support over 550 employees in the field as well as within our 14 different office locations. Are you a practical, organized and capable individual who loves a challenge and enjoys solving problems? We are looking for a Service Coordinator / Scheduler to join our business. Our Service Coordinators / Schedulers are the mainstay of our operation. Working alongside our team of field service technicians, they are the individuals who ensure that we successfully keep our commitments and meet the customers expectations. A JOB THAT MATTER: YOUR TASKS As a Service Coordinator / Scheduler you will collaborate with our service engineers across a given location, planning, prioritizing and organizing their day-to-day operations. The role will involve building relationships with our technicians, with everyone working together as a team to ensure our customers get what they need within the appropriate timescales. Just as important are the customer relationships, as you will need to liaise with customers to arrange timing of visits, keep them informed of any changes and potentially arrange delivery of equipment and materials. You may of heard the expression no two days are the same ? This role is definitely for those individuals who can demonstrate that they like variety and can adapt to the changing requirements of ongoing situations. We also pay a significant quarterly team bonus on achieving goals and targets relating to the service we provide. To be successful as a Service Coordinator / Scheduler, you need to be reliable, demonstrate perseverance, be customer focused, and also have a positive attitude and a willingness to support your team and your customers to ensure we all achieve success. EXPERIENCE THAT MATTERS: YOUR SKILLS We are looking for someone with: Excellent customer service skills (ideally from a business-to-business environment) with the ability to communicate clearly, both verbally and via email to internal and external clients. IT literate with knowledge of MS office products. If you have experience of a CRM package such as Servicemax or similar, that would be a real advantage, although training will be given. Proven ability to solve problems and work in a sometimes-pressurised environment. Calm and confident manner, with a positive attitude and that be able to demonstrate (i.e. give examples) of meeting challenges and going the extra mile for a customer. A WORKPLACE THAT MATTERS : A FULFILLING WORKPLACE At dormakaba we offer many development and training opportunities, supporting over 500 employees in the field as well as within our various office locations. We care for our employees and so as well as an attractive salary offering, we also provide the following benefits: 25 Days Annual Leave + Bank Holidays Boost your holiday to 28 days with our holiday purchase scheme Significant Quarterly Bonus Scheme SMART Pension Scheme (You pay 3% we pay 6%) 2 x Life Insurance Enhanced maternity / Paternity benefits (After qualifying period) Medical insurance & medical cash plan (cash help with optical, dental, etc) Free employee advice service (wellbeing, legal etc), Employee Discount Platform Internal Recognition & Reward Schemes Is this you? Are you interested? Apply online today. We look forward to hearing from you
May 16, 2024
Full time
At dormakaba we are a globally successful company, with a family business culture employing more than 15,000 employees worldwide. We are one of the top 3 companies in our industry and globally leading in smart and secure access solutions. As a trusted partner, we stand for innovation, top performance and a fulfilling workplace and are one of the top 3 companies in our industry and globally leading in smart and secure access solutions. In the UK, we offer and training opportunities, as well career progression and support over 550 employees in the field as well as within our 14 different office locations. Are you a practical, organized and capable individual who loves a challenge and enjoys solving problems? We are looking for a Service Coordinator / Scheduler to join our business. Our Service Coordinators / Schedulers are the mainstay of our operation. Working alongside our team of field service technicians, they are the individuals who ensure that we successfully keep our commitments and meet the customers expectations. A JOB THAT MATTER: YOUR TASKS As a Service Coordinator / Scheduler you will collaborate with our service engineers across a given location, planning, prioritizing and organizing their day-to-day operations. The role will involve building relationships with our technicians, with everyone working together as a team to ensure our customers get what they need within the appropriate timescales. Just as important are the customer relationships, as you will need to liaise with customers to arrange timing of visits, keep them informed of any changes and potentially arrange delivery of equipment and materials. You may of heard the expression no two days are the same ? This role is definitely for those individuals who can demonstrate that they like variety and can adapt to the changing requirements of ongoing situations. We also pay a significant quarterly team bonus on achieving goals and targets relating to the service we provide. To be successful as a Service Coordinator / Scheduler, you need to be reliable, demonstrate perseverance, be customer focused, and also have a positive attitude and a willingness to support your team and your customers to ensure we all achieve success. EXPERIENCE THAT MATTERS: YOUR SKILLS We are looking for someone with: Excellent customer service skills (ideally from a business-to-business environment) with the ability to communicate clearly, both verbally and via email to internal and external clients. IT literate with knowledge of MS office products. If you have experience of a CRM package such as Servicemax or similar, that would be a real advantage, although training will be given. Proven ability to solve problems and work in a sometimes-pressurised environment. Calm and confident manner, with a positive attitude and that be able to demonstrate (i.e. give examples) of meeting challenges and going the extra mile for a customer. A WORKPLACE THAT MATTERS : A FULFILLING WORKPLACE At dormakaba we offer many development and training opportunities, supporting over 500 employees in the field as well as within our various office locations. We care for our employees and so as well as an attractive salary offering, we also provide the following benefits: 25 Days Annual Leave + Bank Holidays Boost your holiday to 28 days with our holiday purchase scheme Significant Quarterly Bonus Scheme SMART Pension Scheme (You pay 3% we pay 6%) 2 x Life Insurance Enhanced maternity / Paternity benefits (After qualifying period) Medical insurance & medical cash plan (cash help with optical, dental, etc) Free employee advice service (wellbeing, legal etc), Employee Discount Platform Internal Recognition & Reward Schemes Is this you? Are you interested? Apply online today. We look forward to hearing from you
Scheduler/Administrator £25,000 - £30,000 Over, Cambridgeshire Monday to Friday 8.30am-5.00pm My client is looking for a candidate with ideally some background in the Automotive Industary to join their small team as the Scheduler/Administrator. You will offer Operational Support, Roster Engineers, create job cards, and manage the email inbox. The role is fully office based, offering 22 days holiday plus bank holidays. Other responsibilities will include: Scheduling platform hire Lola compliance for hire equipment Lola compliance for fleet vehicles Workshop scheduling and communications Contacting vehicles for service scheduling Invoicing hire If you have experience in any of the above areas, live in Cambridgeshire and would like to know more then please call Jess on (phone number removed).
May 15, 2024
Full time
Scheduler/Administrator £25,000 - £30,000 Over, Cambridgeshire Monday to Friday 8.30am-5.00pm My client is looking for a candidate with ideally some background in the Automotive Industary to join their small team as the Scheduler/Administrator. You will offer Operational Support, Roster Engineers, create job cards, and manage the email inbox. The role is fully office based, offering 22 days holiday plus bank holidays. Other responsibilities will include: Scheduling platform hire Lola compliance for hire equipment Lola compliance for fleet vehicles Workshop scheduling and communications Contacting vehicles for service scheduling Invoicing hire If you have experience in any of the above areas, live in Cambridgeshire and would like to know more then please call Jess on (phone number removed).
Planner/Scheduler/Coordinator 34,185 - 35,820 after 6 months Huntress is currently looking to recruit a Planner/Scheduler/Coordinator to join our clients Planning Scheduling & Dispatch department in Cosham, Portsmouth. You will be joining a great team working within a fast-paced office. This will represent a challenging role, and fantastic opportunity for the right individual. In this busy role you will be deploying resources across the UK, a high level of computer literacy is vital. Responsibilities include: Scheduling responsive and planned appointments for field-based operatives across the business - utilising multiple works management systems Liaising with, and directing, field-based operatives Understanding response times and SLAs Identifying and escalating early warnings for risk to response times Understanding the difference between planned and responsive works We would be keen to hear from you if you have : Logical thinking with the ability to resolve problems quickly and effectively. Computer literate, with understanding of MS Office packages. Experience in customer service and working to targets is ideal - However this is not a call centre based role. Data input skills Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
May 15, 2024
Seasonal
Planner/Scheduler/Coordinator 34,185 - 35,820 after 6 months Huntress is currently looking to recruit a Planner/Scheduler/Coordinator to join our clients Planning Scheduling & Dispatch department in Cosham, Portsmouth. You will be joining a great team working within a fast-paced office. This will represent a challenging role, and fantastic opportunity for the right individual. In this busy role you will be deploying resources across the UK, a high level of computer literacy is vital. Responsibilities include: Scheduling responsive and planned appointments for field-based operatives across the business - utilising multiple works management systems Liaising with, and directing, field-based operatives Understanding response times and SLAs Identifying and escalating early warnings for risk to response times Understanding the difference between planned and responsive works We would be keen to hear from you if you have : Logical thinking with the ability to resolve problems quickly and effectively. Computer literate, with understanding of MS Office packages. Experience in customer service and working to targets is ideal - However this is not a call centre based role. Data input skills Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Repairs Coordinator North London 18ph Repairs and Maintenance North London - Hybrid after 2 weeks training Monday - Friday ( 08:00 - 16:00 or 09:00 - 17:00) Looking for someone to start immediately Key Tasks / Activities / Responsibilities: Deploying emergencies to the correct operative - ensuring all are covered by the day to day team and not passed to OOH except in extreme circumstances - Supervisors to be made aware when emergencies are passed to OOH Dealing with resident queries, organising appointments with Trades people to carry out the jobs in a cost effective and organised manner Managing overdue orders ensuring completed on time Reporting operative issues to the area supervisor Ensuring that operatives are using and updating their PDAs correctly Ensuring jobs raised in the interface are booked in within target Arranging appointments for residents Dealing with queries from residents, changing appointments Printing and emailing all non PDA operatives works at the end of the working day Back up to all other planners, covering any absences Working in line with schedulers daily duties provided by line manager Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance Key Knowledge Customer Service focused Excellent Communication skills Ability to identify problems Ability to identify customers needs Willing to go the extra mile to deal with a difficult situation Ability to prioritise issues Ability to meet tight deadlines Ability to work under pressure Attention to detail Team player
May 14, 2024
Seasonal
Repairs Coordinator North London 18ph Repairs and Maintenance North London - Hybrid after 2 weeks training Monday - Friday ( 08:00 - 16:00 or 09:00 - 17:00) Looking for someone to start immediately Key Tasks / Activities / Responsibilities: Deploying emergencies to the correct operative - ensuring all are covered by the day to day team and not passed to OOH except in extreme circumstances - Supervisors to be made aware when emergencies are passed to OOH Dealing with resident queries, organising appointments with Trades people to carry out the jobs in a cost effective and organised manner Managing overdue orders ensuring completed on time Reporting operative issues to the area supervisor Ensuring that operatives are using and updating their PDAs correctly Ensuring jobs raised in the interface are booked in within target Arranging appointments for residents Dealing with queries from residents, changing appointments Printing and emailing all non PDA operatives works at the end of the working day Back up to all other planners, covering any absences Working in line with schedulers daily duties provided by line manager Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance Key Knowledge Customer Service focused Excellent Communication skills Ability to identify problems Ability to identify customers needs Willing to go the extra mile to deal with a difficult situation Ability to prioritise issues Ability to meet tight deadlines Ability to work under pressure Attention to detail Team player
Your new company You will be joining an outstanding organisation who lead their market sector and have a reputation for supplying the most advanced and innovative products and services in their industry. Your new role You will be working for a highly professional and well-established team who share common goals and objectives. Your role will be challenging, diverse and rewarding, with the successful applicant playing a key role in the future success of the organisation. Duties will include - Scheduling and Coordinating specialist industry engineers to complete planned and reactive work. This will include discussing planned work with clients and internal stakeholders. The successful applicant will need to have excellent engagement skills, experience of client order processing and an exceptional eye for detail. What you'll need to success Our client is seeking to hire a highly talented and experienced scheduler / Coordinator who has excellent stakeholder engagement skills. The successful candidate will have experience in a similar role, they will have excellent coordination and organisation skills and be able to deliver and maintain a best-in-class compliance service. What you'll get in return Scheduler/Coordinator, Farnborough, Perm, Mon to Fri, Full Time, Fully Office Base, £28K PA What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 13, 2024
Full time
Your new company You will be joining an outstanding organisation who lead their market sector and have a reputation for supplying the most advanced and innovative products and services in their industry. Your new role You will be working for a highly professional and well-established team who share common goals and objectives. Your role will be challenging, diverse and rewarding, with the successful applicant playing a key role in the future success of the organisation. Duties will include - Scheduling and Coordinating specialist industry engineers to complete planned and reactive work. This will include discussing planned work with clients and internal stakeholders. The successful applicant will need to have excellent engagement skills, experience of client order processing and an exceptional eye for detail. What you'll need to success Our client is seeking to hire a highly talented and experienced scheduler / Coordinator who has excellent stakeholder engagement skills. The successful candidate will have experience in a similar role, they will have excellent coordination and organisation skills and be able to deliver and maintain a best-in-class compliance service. What you'll get in return Scheduler/Coordinator, Farnborough, Perm, Mon to Fri, Full Time, Fully Office Base, £28K PA What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk