About Salary Finance Working with employers, we provide a financial wellbeing platform as an employee benefit, helping employees to understand their money better, get out of debt faster and save for their future. We already have a reach of over 4,000,000 employees through our relationships with over 600 of the biggest companies in the UK. By improving employee financial wellbeing, we have a very real and meaningful impact on people's lives. We remove the stress and worry associated with financial difficulties by dramatically reducing the interest rates employees pay on their personal debt, and provide them with the tools needed to start saving sooner and be more financially secure. We are backed by some of the biggest brands, including investments from Blenheim Chalcot (the UK's leading venture builder), Legal and General (the FTSE 100 insurer and asset manager), Experian and Goldman Sachs, and funding partnerships with JP Morgan and Virgin Money. Launched in 2015, we have made excellent progress, and are scaling fast. We are named BITC's Responsible Business of Year 2018, included in KPMG's Global Fintech 100, listed top of the Forbes' list of socially-responsible startups, and profiled by the Financial Times, the Times, the Wall Street Journal, the Guardian, the Telegraph, CityAM and the Institute of Directors. Your role in our mission We're looking for our next General Counsel & Chief Compliance Officer. Reporting to the CEO, you will be part of the Leadership Team and will closely support our CFO, Board and shareholders. You will be responsible for a team of 6, with the opportunity to grow the team further. What you'll do Provide strategic and effective leadership to the company, as well as our well-regarded Legal & Compliance Team (which won "Team of the Year 2023"!) You will be responsible for the Legal department (which covers contracts, partnerships, outsourcing, product counselling, data protection, consumer credit, payments (money remittance), disputes, IP and employment & share options) and the Compliance department (which covers monitoring, thematic reviews, audits, regulatory change & horizon scanning, financial crime, regulatory stakeholder management, policies & procedures, registers, SMCR and training). You will play a key role in important strategic initiatives like funding rounds, debt funding transactions (to fund our consumer loan portfolios) and M&A. You will produce and present a Chief Compliance Report each quarter to the RiskCo. You will provide effective advice to the Board on complex governance issues, as well key legal and regulatory issues. You will attend to all company secretarial matters (supported by our external providers). You will manage the Legal & Compliance budget and our panel of law firms. About you You are a solicitor qualified in English law You have strong relevant experience working as a lawyer in-house You have experience advising on corporate governance and corporate transactions as well as consumer credit and associated regulatory matters You have strong leadership skills - you enjoy building effective teams and contributing to broader leadership matters of the business You enjoy working in a fast-paced environment where no day is the same You will be hands-on and a self-starter Nice-to-haves You have run a compliance department before (preferably at a regulated business) You have experience working in a consumer credit business Who you are We embrace our differences, but there's one thing we like to share, which is our values, so it's important to us that you are: Fearless, and able to make the impossible possible. Responsible , and want to help build a business that delivers a meaningful difference to society. Dedicated and want to commit to an exciting journey even through the highs and lows. Empathetic and truly care about every colleague and customer. United , because you understand we achieve more when we work as a team. Humble, and take feedback as a way to continuously improve. What do you get for all your hard work? Company bonus scheme 25 days holiday with an extra day off on your birthday Office first with up to a day a week working from home Generous company benefits to include pension and life assurance and an annual allowance to spend on medical insurance, health cash plan, denplan, gym memberships Enhanced policies that are family and pet friendly, to include company sick pay and peternity leave Great career development in a fast paced environment Regular company socials (post covid, although we've got quite good at virtual ones too!) Volunteer days as part of our CSR program More great perks to include weekly snacks, tuckshop, cycle to work, help to save and much more! The typical interview process Phone call with our Talent Manager - 20 mins Video interview with Hiring Manager - 30 mins Case Study to give you a taster of the role - 35 mins In person interview with Hiring Manager, Head of Department, Stakeholder, and / or Team - 60 mins We're looking for people that will get stuck in and make a difference. We have a great collaborative, entrepreneurial team and are passionate about what we do. If you want to join a team that is changing people's lives for the better then we'd love to hear from you. Learn more at Salary Finance is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive work environment where all employees and applicants can flourish. If there's anything we can do to accommodate your specific situation, please let us know. .
May 17, 2024
Full time
About Salary Finance Working with employers, we provide a financial wellbeing platform as an employee benefit, helping employees to understand their money better, get out of debt faster and save for their future. We already have a reach of over 4,000,000 employees through our relationships with over 600 of the biggest companies in the UK. By improving employee financial wellbeing, we have a very real and meaningful impact on people's lives. We remove the stress and worry associated with financial difficulties by dramatically reducing the interest rates employees pay on their personal debt, and provide them with the tools needed to start saving sooner and be more financially secure. We are backed by some of the biggest brands, including investments from Blenheim Chalcot (the UK's leading venture builder), Legal and General (the FTSE 100 insurer and asset manager), Experian and Goldman Sachs, and funding partnerships with JP Morgan and Virgin Money. Launched in 2015, we have made excellent progress, and are scaling fast. We are named BITC's Responsible Business of Year 2018, included in KPMG's Global Fintech 100, listed top of the Forbes' list of socially-responsible startups, and profiled by the Financial Times, the Times, the Wall Street Journal, the Guardian, the Telegraph, CityAM and the Institute of Directors. Your role in our mission We're looking for our next General Counsel & Chief Compliance Officer. Reporting to the CEO, you will be part of the Leadership Team and will closely support our CFO, Board and shareholders. You will be responsible for a team of 6, with the opportunity to grow the team further. What you'll do Provide strategic and effective leadership to the company, as well as our well-regarded Legal & Compliance Team (which won "Team of the Year 2023"!) You will be responsible for the Legal department (which covers contracts, partnerships, outsourcing, product counselling, data protection, consumer credit, payments (money remittance), disputes, IP and employment & share options) and the Compliance department (which covers monitoring, thematic reviews, audits, regulatory change & horizon scanning, financial crime, regulatory stakeholder management, policies & procedures, registers, SMCR and training). You will play a key role in important strategic initiatives like funding rounds, debt funding transactions (to fund our consumer loan portfolios) and M&A. You will produce and present a Chief Compliance Report each quarter to the RiskCo. You will provide effective advice to the Board on complex governance issues, as well key legal and regulatory issues. You will attend to all company secretarial matters (supported by our external providers). You will manage the Legal & Compliance budget and our panel of law firms. About you You are a solicitor qualified in English law You have strong relevant experience working as a lawyer in-house You have experience advising on corporate governance and corporate transactions as well as consumer credit and associated regulatory matters You have strong leadership skills - you enjoy building effective teams and contributing to broader leadership matters of the business You enjoy working in a fast-paced environment where no day is the same You will be hands-on and a self-starter Nice-to-haves You have run a compliance department before (preferably at a regulated business) You have experience working in a consumer credit business Who you are We embrace our differences, but there's one thing we like to share, which is our values, so it's important to us that you are: Fearless, and able to make the impossible possible. Responsible , and want to help build a business that delivers a meaningful difference to society. Dedicated and want to commit to an exciting journey even through the highs and lows. Empathetic and truly care about every colleague and customer. United , because you understand we achieve more when we work as a team. Humble, and take feedback as a way to continuously improve. What do you get for all your hard work? Company bonus scheme 25 days holiday with an extra day off on your birthday Office first with up to a day a week working from home Generous company benefits to include pension and life assurance and an annual allowance to spend on medical insurance, health cash plan, denplan, gym memberships Enhanced policies that are family and pet friendly, to include company sick pay and peternity leave Great career development in a fast paced environment Regular company socials (post covid, although we've got quite good at virtual ones too!) Volunteer days as part of our CSR program More great perks to include weekly snacks, tuckshop, cycle to work, help to save and much more! The typical interview process Phone call with our Talent Manager - 20 mins Video interview with Hiring Manager - 30 mins Case Study to give you a taster of the role - 35 mins In person interview with Hiring Manager, Head of Department, Stakeholder, and / or Team - 60 mins We're looking for people that will get stuck in and make a difference. We have a great collaborative, entrepreneurial team and are passionate about what we do. If you want to join a team that is changing people's lives for the better then we'd love to hear from you. Learn more at Salary Finance is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive work environment where all employees and applicants can flourish. If there's anything we can do to accommodate your specific situation, please let us know. .
We re shaking up a $500 billion industry and we want you to come on this journey. Let s face it, far too often corporate workspaces and restrooms are dirty, messy & below par. Why? Because Cleaning and Soft Facilities Management is far too manual, relies on outdated processes, weak technology (the one with the smiley faces) and remarkably has eluded innovation. We re changing that! We re PEGO a revenue generating tech start-up on a mission to create clean, comfortable, and safe places with less resources, by empowering placemakers with technology that matters. With the vast opportunities that lie ahead we are currently adding to the board a guru dealmaker with a strong background in Corporate Real Estate, Facilities Soft Services management Or a SaaS tech business scaling pro. Fancy becoming our Chief Commercial Officer? Intrigued ? P.S. Don t worry there are no cleaning robots hiding in restrooms jobs are safe. Our suite of tech is designed to empower cleaning teams and FM personnel by deploying the right resources at the right time turning these folks into superheroes. Buildings running PEGO will be the envy of those without. Let s make corporate workspaces great. Come and join us and help PEGO set the new standard in shared space cleanliness. Flex working or 4 day week for the right candidate A little more about us: PEGO is a technology startup headquartered in southeast England, funded by a group of incredibly supportive private individuals and developed by a super-smart team of visionaries. We currently have 23 team members, and a clear path to having £1 million annual recurring revenue by mid 2025. Why PEGO: No matter how expensive a building is, the spaces within require regular servicing, to become safe, comfortable and hygienic places where people can thrive. Without these services, spaces rapidly become improper for human usage, and the building in decline. In spite of this, building soft services are stuck in the 19th century: They rely on an army of underpaid, demotivated, unappreciated operatives, doing countless menial tasks. PEGO Changes This, by Unlocking Transformational Productivity: We generate operational efficiency gains by deploying technology that makes building services faster, better-directed and transparent. The data we collect will soon allow our clients to reward their operatives based on productivity, ultimately enabling this industry to employ less people, who are significantly better paid. Your Mission, Should You Choose to Accept It: As our Chief Commercial Officer, you will be at the forefront of this transformative journey. You will be the visionary leader driving PEGO's growth, forging strong partnerships, and evangelising our mission to revolutionise the $500 billion global Soft FM services market starting with commercial cleaning. What You'll Bring to the Table: + An intuitive mastery of the Art of the Deal + Track record of navigating complex multi-stakeholder deals to a successful closure. + A solid stint with an industry leader in corporate real estate or FM (CBRE, JLL, Cushman & Wakefield, Sodexo, ISS, or similar). + A deep understanding of the industry's pain points and opportunities. + A strategic mindset and a knack for developing and executing commercial growth plans that deliver results. + Exceptional leadership skills and the ability to inspire and motivate high-performing sales teams. + A passion for efficiency, with a keen eye for technology trends and customer needs. + Strong relationships within the industry, with the ability to open doors and forge strategic partnerships. + A well-rounded understanding of pricing, positioning, digital marketing, sales, customer satisfaction, and other integral functions of a successful commercial team in a tech startup. + A "roll up your sleeves and get things done" attitude, coupled with a fun and collaborative spirit. Pego Promise: In return for your expertise and dedication, we offer: + Competitive compensation package, including a six-figure base annual salary. + Flex working or 4 day week for the right candidate. + A very generous equity stake in the company. + An annual (uncapped) discretionary bonus, based on results. + Comprehensive health insurance, extra leave days, and a mileage allowance or company car (depending on your individual situation). + Home office setup, and a health and wellbeing budget to support your success. + The opportunity to work with a high-performance international team, backed by accomplished founders and investors. + A culture that values innovation, collaboration, and making a real impact in the world. Ready to Embark on This Epic Adventure? If you're a visionary leader with a desire to make a lasting impact in the FM world through technology that matters, we want to hear from you. Join us on this exciting journey and help us shape the future of facilities management. Get in touch and let's revolutionise this industry together! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
May 17, 2024
Full time
We re shaking up a $500 billion industry and we want you to come on this journey. Let s face it, far too often corporate workspaces and restrooms are dirty, messy & below par. Why? Because Cleaning and Soft Facilities Management is far too manual, relies on outdated processes, weak technology (the one with the smiley faces) and remarkably has eluded innovation. We re changing that! We re PEGO a revenue generating tech start-up on a mission to create clean, comfortable, and safe places with less resources, by empowering placemakers with technology that matters. With the vast opportunities that lie ahead we are currently adding to the board a guru dealmaker with a strong background in Corporate Real Estate, Facilities Soft Services management Or a SaaS tech business scaling pro. Fancy becoming our Chief Commercial Officer? Intrigued ? P.S. Don t worry there are no cleaning robots hiding in restrooms jobs are safe. Our suite of tech is designed to empower cleaning teams and FM personnel by deploying the right resources at the right time turning these folks into superheroes. Buildings running PEGO will be the envy of those without. Let s make corporate workspaces great. Come and join us and help PEGO set the new standard in shared space cleanliness. Flex working or 4 day week for the right candidate A little more about us: PEGO is a technology startup headquartered in southeast England, funded by a group of incredibly supportive private individuals and developed by a super-smart team of visionaries. We currently have 23 team members, and a clear path to having £1 million annual recurring revenue by mid 2025. Why PEGO: No matter how expensive a building is, the spaces within require regular servicing, to become safe, comfortable and hygienic places where people can thrive. Without these services, spaces rapidly become improper for human usage, and the building in decline. In spite of this, building soft services are stuck in the 19th century: They rely on an army of underpaid, demotivated, unappreciated operatives, doing countless menial tasks. PEGO Changes This, by Unlocking Transformational Productivity: We generate operational efficiency gains by deploying technology that makes building services faster, better-directed and transparent. The data we collect will soon allow our clients to reward their operatives based on productivity, ultimately enabling this industry to employ less people, who are significantly better paid. Your Mission, Should You Choose to Accept It: As our Chief Commercial Officer, you will be at the forefront of this transformative journey. You will be the visionary leader driving PEGO's growth, forging strong partnerships, and evangelising our mission to revolutionise the $500 billion global Soft FM services market starting with commercial cleaning. What You'll Bring to the Table: + An intuitive mastery of the Art of the Deal + Track record of navigating complex multi-stakeholder deals to a successful closure. + A solid stint with an industry leader in corporate real estate or FM (CBRE, JLL, Cushman & Wakefield, Sodexo, ISS, or similar). + A deep understanding of the industry's pain points and opportunities. + A strategic mindset and a knack for developing and executing commercial growth plans that deliver results. + Exceptional leadership skills and the ability to inspire and motivate high-performing sales teams. + A passion for efficiency, with a keen eye for technology trends and customer needs. + Strong relationships within the industry, with the ability to open doors and forge strategic partnerships. + A well-rounded understanding of pricing, positioning, digital marketing, sales, customer satisfaction, and other integral functions of a successful commercial team in a tech startup. + A "roll up your sleeves and get things done" attitude, coupled with a fun and collaborative spirit. Pego Promise: In return for your expertise and dedication, we offer: + Competitive compensation package, including a six-figure base annual salary. + Flex working or 4 day week for the right candidate. + A very generous equity stake in the company. + An annual (uncapped) discretionary bonus, based on results. + Comprehensive health insurance, extra leave days, and a mileage allowance or company car (depending on your individual situation). + Home office setup, and a health and wellbeing budget to support your success. + The opportunity to work with a high-performance international team, backed by accomplished founders and investors. + A culture that values innovation, collaboration, and making a real impact in the world. Ready to Embark on This Epic Adventure? If you're a visionary leader with a desire to make a lasting impact in the FM world through technology that matters, we want to hear from you. Join us on this exciting journey and help us shape the future of facilities management. Get in touch and let's revolutionise this industry together! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Adecco are currently recruiting for a EA to join a prestigious university in Holborn Salary: 22.03 Duration: ASAP - 2 Months - High potential of being extended Contract type: Temporary Roles and responsibilities Proactively manage the diary of the Chief Officer, resolving frequent competing interests and changes. Filter postal and electronic mail, responding where possible on the Chief Officer's behalf and identifying matters that require urgent attention. Ensure other matters are dealt with as appropriate by others if possible and as appropriate. Develop, manage and maintain appropriate filing systems for the Chief Officer's documents, correspondence, emails and electronic files. Ensure that the Chief Officer is prepared for meetings and other activities requiring their attention. Ensure that the Chief Officer has physical or electronic copies of notes and papers for meetings, and that papers required in the longer term are prepared in good time, liaising with colleagues where necessary. Service regular meetings of the Chief Officer, disseminate relevant materials, take notes or minutes and ensure effective resolution of agreed actions attributed to colleagues. Arrange UK and international travel for the Chief Officer, including booking travel and accommodation, and support the production of itineraries and development or sourcing of briefings. Process invoices and manage expenses claims in accordance with the School's financial regulations. Draft letters, emails and contact reports to follow up external meetings as needed, and once prepared and approved, facilitate the distribution of these communications and record on Advance Assist the Chief Officer with any recruitment, inductions and other HR-related matters required for his direct reports. Advise and support the Chief Officer on internal School administrative processes and procedures. Participate in internal and external networks, building ongoing and effective relationships with a wide range of contacts to ensure the continued smooth operation of Represent the Chief Officer in appropriate working groups within PAGE and the wider School as needed. If you would like to find out more about this position, please upload your most up to date CV. We will contact all short-listed candidates. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 17, 2024
Seasonal
Adecco are currently recruiting for a EA to join a prestigious university in Holborn Salary: 22.03 Duration: ASAP - 2 Months - High potential of being extended Contract type: Temporary Roles and responsibilities Proactively manage the diary of the Chief Officer, resolving frequent competing interests and changes. Filter postal and electronic mail, responding where possible on the Chief Officer's behalf and identifying matters that require urgent attention. Ensure other matters are dealt with as appropriate by others if possible and as appropriate. Develop, manage and maintain appropriate filing systems for the Chief Officer's documents, correspondence, emails and electronic files. Ensure that the Chief Officer is prepared for meetings and other activities requiring their attention. Ensure that the Chief Officer has physical or electronic copies of notes and papers for meetings, and that papers required in the longer term are prepared in good time, liaising with colleagues where necessary. Service regular meetings of the Chief Officer, disseminate relevant materials, take notes or minutes and ensure effective resolution of agreed actions attributed to colleagues. Arrange UK and international travel for the Chief Officer, including booking travel and accommodation, and support the production of itineraries and development or sourcing of briefings. Process invoices and manage expenses claims in accordance with the School's financial regulations. Draft letters, emails and contact reports to follow up external meetings as needed, and once prepared and approved, facilitate the distribution of these communications and record on Advance Assist the Chief Officer with any recruitment, inductions and other HR-related matters required for his direct reports. Advise and support the Chief Officer on internal School administrative processes and procedures. Participate in internal and external networks, building ongoing and effective relationships with a wide range of contacts to ensure the continued smooth operation of Represent the Chief Officer in appropriate working groups within PAGE and the wider School as needed. If you would like to find out more about this position, please upload your most up to date CV. We will contact all short-listed candidates. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mission Creating an environment where all hxers can thrive and perform to the limit of their potential has always been incredibly important to our Founders; our success is built on our market- defining product instinct and vision, but also the outsize achievements of our incredible people. In addition to building a world-leading enterprise product, we want to build a world-leading company. The shared mission of our central functions team is to be the backbone enablinghxand it's people to deliver greatness'. hyperexponential is an innovative, high-growth, data-driven company and it needs enablement functions to match. The Central Functions at hyperexponential are: 1. Employee centric: Our policies, processes and practices empower hxers with the tools and skills they need to do their best work and support a high-performance culture of self-motivated success. 2. Commercially astute: We collaborate with all business functions ensuring our work is deeply informed by the customer & commercial implications, and contribute directly to the company's strategic goals. 3. Technology & Data driven: We adopt the latest cloud technologies and automation to ensure all our work is scalable, efficient and well controlled. We use data and insights to inform decision making and support a culture of continuous improvement. 4. Forward-Looking: We proactively anticipate future business needs, strategically preparing the groundwork on which the company can build sustainable growth. 5. Growth-Minded: We value feedback and learning and embrace challenges as opportunities for personal and organizational development, fostering a culture of resilience and curiosity. Mission of the Legal Function: This new function will drive growth for the company by strategically partnering with senior leaders across all functions to provide business savvy legal advice. Our work goes deeper than traditional legal, risk and compliance departments as we empower decision-makers with customer and employee centric, practical support that illuminates the path to sustainable value creation, ensuring they can navigate the future with confidence. The Head of Legal will play a pivotal role in shaping and executing our strategy, ensuring the alignment of our policies, processes and practices with the company's mission, values, and growth aims. This position requires an experienced legal professional with a proven track record in building and scaling operations in fast-paced, high-growth environments Your Mission as Head of Legal In this newly created role your mission will be: Partnering with business leaders: Engage directly with our leaders in the business and provide specialist support across the business to promote efficient and sound business processes and practices, risk-informed decision-making, effective risk mitigation, accountability and compliance with relevant regulations and policies; Strategically managing risk to protect the business's key assets: Develop a maturity framework for the effective management of business, technology and information risks, issues and opportunities and own the roadmap to deliver results; and Creating scalable operations that align to our culture and values : Design and build the policies, processes and practices to manage commercial contracts (customer, partner, vendor, employee etc) and cross functional programmes in your remit. This role offers a unique chance for professional growth, providing high levels of ownership, flexibility and the opportunity to make a significant impact. You will gain a deep understanding of all aspects of a rapidly growing international technology business and work collaboratively with senior leaders across the company. This is a new speciality within Central Functions and you will work directly for our Chief Operating Officer, Emma Kelly. This is a rare opportunity to assume responsibility for a function that is still nascent, yet generate impact across the whole company. For the right person, this is an exceptional path for personal professional development, within a business with an exceptional track-record and trajectory to becoming a world-leading business with a multi-billion dollar enterprise value. Key Responsibilities This is an outstanding opportunity for a strong, business-orientated legal practitioner to play a significant role as the first legal appointment at the company. Given this is a new department, the ideal candidate will be instrumental in defining and shaping the role's responsibilities, aligning them with our evolving business needs and strategic vision. We anticipate the following areas of responsibility to be key: Legal, risk and compliance: Develop and implement a comprehensive program of work that aligns with our overall business goals and risk tolerance As sole legal counsel, you will oversee all legal matters, provide strategic legal advice, and ensure compliance with relevant laws and regulations Develop and implement policies and procedures to ensure the company's compliance with applicable laws and regulations across all markets we operate in Partner closely with teams across the business to ensure that legal and risk considerations are integrated into all aspects of the business Manage contract review for all commercial contracts (Customer, supplier, partner, employment etc) IT and Informational Security: Oversight of Information Security, including management of the Information Security Manager and our outsourced Managed Services Provider for IT Programme management: Manage expectations of key internal stakeholders and provide employee education for key programmes for which you are responsible Oversee management of vendor lifecycle; from due diligence to ongoing compliance monitoring, ensuring all partners meet our requirements on compliance, data privacy, and cost-effectiveness. Working with other stakeholders, support the development and roll out of ESG related programmes, with a focus on governance, including policies, procedures, KPIs and reporting frameworks, ensuring compliance with applicable regulations Company secretarial: Establish internal company secretarial support and/or manage outsource provider Administer employee incentive schemes Process Improvement and System Implementation: Be an advocate of the broader Function's goal for continuous improvement using data and system automation, including the adoption of new tools to support risk and compliance. Key Requirements: Legal Background: 6-10 years post qualification with a mix of law firm and in house experience Experience as a legal professional in technology or related industries, ideally in a company experiencing significant rapid growth Experience in information security, intellectual property, data protection and privacy Leadership and Management: Proven ability to provide strategic legal advice to senior executives and C-Suite Ability to develop and deliver training programs to educate employees on legal and compliance matters, fostering a culture of awareness and adherence. Excellent communication skills (written and verbal) for effective team collaboration, capable of building strong relationships at all levels and conveying complex topics to diverse audiences within the organisation and proven ability to collaborate with cross-functional teams, including finance, IT, operations, and human resources. Experience managing outside counsel or outside consultants Risk Management & Regulatory Compliance: Ability to develop and implement risk management frameworks. In-depth knowledge of relevant laws and regulations in the technology sector. Proven track record of ensuring company compliance with industry standards and managing major certification or assessment efforts Familiarity with conducting internal reviews and implementing corrective actions. Contract Negotiation and Drafting: Extensive experience in negotiating and drafting various contracts, including technology agreements, licensing agreements, and data privacy contracts. Ability to balance legal requirements with business aims. Interview Process Initial call with our Talent team Interview with Hiring Manager Case Study interview Values interview Offer
May 17, 2024
Full time
Mission Creating an environment where all hxers can thrive and perform to the limit of their potential has always been incredibly important to our Founders; our success is built on our market- defining product instinct and vision, but also the outsize achievements of our incredible people. In addition to building a world-leading enterprise product, we want to build a world-leading company. The shared mission of our central functions team is to be the backbone enablinghxand it's people to deliver greatness'. hyperexponential is an innovative, high-growth, data-driven company and it needs enablement functions to match. The Central Functions at hyperexponential are: 1. Employee centric: Our policies, processes and practices empower hxers with the tools and skills they need to do their best work and support a high-performance culture of self-motivated success. 2. Commercially astute: We collaborate with all business functions ensuring our work is deeply informed by the customer & commercial implications, and contribute directly to the company's strategic goals. 3. Technology & Data driven: We adopt the latest cloud technologies and automation to ensure all our work is scalable, efficient and well controlled. We use data and insights to inform decision making and support a culture of continuous improvement. 4. Forward-Looking: We proactively anticipate future business needs, strategically preparing the groundwork on which the company can build sustainable growth. 5. Growth-Minded: We value feedback and learning and embrace challenges as opportunities for personal and organizational development, fostering a culture of resilience and curiosity. Mission of the Legal Function: This new function will drive growth for the company by strategically partnering with senior leaders across all functions to provide business savvy legal advice. Our work goes deeper than traditional legal, risk and compliance departments as we empower decision-makers with customer and employee centric, practical support that illuminates the path to sustainable value creation, ensuring they can navigate the future with confidence. The Head of Legal will play a pivotal role in shaping and executing our strategy, ensuring the alignment of our policies, processes and practices with the company's mission, values, and growth aims. This position requires an experienced legal professional with a proven track record in building and scaling operations in fast-paced, high-growth environments Your Mission as Head of Legal In this newly created role your mission will be: Partnering with business leaders: Engage directly with our leaders in the business and provide specialist support across the business to promote efficient and sound business processes and practices, risk-informed decision-making, effective risk mitigation, accountability and compliance with relevant regulations and policies; Strategically managing risk to protect the business's key assets: Develop a maturity framework for the effective management of business, technology and information risks, issues and opportunities and own the roadmap to deliver results; and Creating scalable operations that align to our culture and values : Design and build the policies, processes and practices to manage commercial contracts (customer, partner, vendor, employee etc) and cross functional programmes in your remit. This role offers a unique chance for professional growth, providing high levels of ownership, flexibility and the opportunity to make a significant impact. You will gain a deep understanding of all aspects of a rapidly growing international technology business and work collaboratively with senior leaders across the company. This is a new speciality within Central Functions and you will work directly for our Chief Operating Officer, Emma Kelly. This is a rare opportunity to assume responsibility for a function that is still nascent, yet generate impact across the whole company. For the right person, this is an exceptional path for personal professional development, within a business with an exceptional track-record and trajectory to becoming a world-leading business with a multi-billion dollar enterprise value. Key Responsibilities This is an outstanding opportunity for a strong, business-orientated legal practitioner to play a significant role as the first legal appointment at the company. Given this is a new department, the ideal candidate will be instrumental in defining and shaping the role's responsibilities, aligning them with our evolving business needs and strategic vision. We anticipate the following areas of responsibility to be key: Legal, risk and compliance: Develop and implement a comprehensive program of work that aligns with our overall business goals and risk tolerance As sole legal counsel, you will oversee all legal matters, provide strategic legal advice, and ensure compliance with relevant laws and regulations Develop and implement policies and procedures to ensure the company's compliance with applicable laws and regulations across all markets we operate in Partner closely with teams across the business to ensure that legal and risk considerations are integrated into all aspects of the business Manage contract review for all commercial contracts (Customer, supplier, partner, employment etc) IT and Informational Security: Oversight of Information Security, including management of the Information Security Manager and our outsourced Managed Services Provider for IT Programme management: Manage expectations of key internal stakeholders and provide employee education for key programmes for which you are responsible Oversee management of vendor lifecycle; from due diligence to ongoing compliance monitoring, ensuring all partners meet our requirements on compliance, data privacy, and cost-effectiveness. Working with other stakeholders, support the development and roll out of ESG related programmes, with a focus on governance, including policies, procedures, KPIs and reporting frameworks, ensuring compliance with applicable regulations Company secretarial: Establish internal company secretarial support and/or manage outsource provider Administer employee incentive schemes Process Improvement and System Implementation: Be an advocate of the broader Function's goal for continuous improvement using data and system automation, including the adoption of new tools to support risk and compliance. Key Requirements: Legal Background: 6-10 years post qualification with a mix of law firm and in house experience Experience as a legal professional in technology or related industries, ideally in a company experiencing significant rapid growth Experience in information security, intellectual property, data protection and privacy Leadership and Management: Proven ability to provide strategic legal advice to senior executives and C-Suite Ability to develop and deliver training programs to educate employees on legal and compliance matters, fostering a culture of awareness and adherence. Excellent communication skills (written and verbal) for effective team collaboration, capable of building strong relationships at all levels and conveying complex topics to diverse audiences within the organisation and proven ability to collaborate with cross-functional teams, including finance, IT, operations, and human resources. Experience managing outside counsel or outside consultants Risk Management & Regulatory Compliance: Ability to develop and implement risk management frameworks. In-depth knowledge of relevant laws and regulations in the technology sector. Proven track record of ensuring company compliance with industry standards and managing major certification or assessment efforts Familiarity with conducting internal reviews and implementing corrective actions. Contract Negotiation and Drafting: Extensive experience in negotiating and drafting various contracts, including technology agreements, licensing agreements, and data privacy contracts. Ability to balance legal requirements with business aims. Interview Process Initial call with our Talent team Interview with Hiring Manager Case Study interview Values interview Offer
Chief Commercial Officer - Social Housing Package of up to 140k made up of base salary up to circa 85k + benefits including bonus, commission and car allowance. I am currently searching for an experienced CCO or Head of Sales/Marketing to join my client who are operating within the SaaS/data analytics industry. This role will see you hold responsibility for building the brand, growing relationships within the market, and helping them become a prominent data and analytics business in the UK. The role will be responsible for executing the commercial strategy, driving commercial sales, and marketing strategy in-line with the product roadmap to drive revenue growth across a growing Data Analytics business. You will also take full P&L ownership and accountability for commercial success which will involve contributing to the product roadmap, build relationships with technology and product leads to improve delivery and future growth. The company are scaling and increasing their market share resulting in scope to pick up more responsibility and progress quickly. Core responsibilities: Use customer insight and data to drive the business forward. Partner with the Senior Leadership Team to develop and execute a strategic roadmap A focus on boosting revenue and profitability Leading, building, and fostering high performing teams Accountable for the P&L and implementing changes to improve financial performance. Manage and report on actual business performance against forecast and sales targets and identify the plan to fix any operational issues. Candidates applying must be excellent communicators and have experience working in a small to medium size business within either the housing sector or SaaS industries . You must be willing to travel to their offices in Coventry on a hybrid basis (on average 2-3 times per week) Please apply to this advert to discuss the full details. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
May 17, 2024
Full time
Chief Commercial Officer - Social Housing Package of up to 140k made up of base salary up to circa 85k + benefits including bonus, commission and car allowance. I am currently searching for an experienced CCO or Head of Sales/Marketing to join my client who are operating within the SaaS/data analytics industry. This role will see you hold responsibility for building the brand, growing relationships within the market, and helping them become a prominent data and analytics business in the UK. The role will be responsible for executing the commercial strategy, driving commercial sales, and marketing strategy in-line with the product roadmap to drive revenue growth across a growing Data Analytics business. You will also take full P&L ownership and accountability for commercial success which will involve contributing to the product roadmap, build relationships with technology and product leads to improve delivery and future growth. The company are scaling and increasing their market share resulting in scope to pick up more responsibility and progress quickly. Core responsibilities: Use customer insight and data to drive the business forward. Partner with the Senior Leadership Team to develop and execute a strategic roadmap A focus on boosting revenue and profitability Leading, building, and fostering high performing teams Accountable for the P&L and implementing changes to improve financial performance. Manage and report on actual business performance against forecast and sales targets and identify the plan to fix any operational issues. Candidates applying must be excellent communicators and have experience working in a small to medium size business within either the housing sector or SaaS industries . You must be willing to travel to their offices in Coventry on a hybrid basis (on average 2-3 times per week) Please apply to this advert to discuss the full details. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
We are working with an NHS organisation who are seeking to appoint an interim Director of Finance. The role will be for 6 months initially and will pay in the region of 450 - 550 per day, dependant on experience. Key responsibilities will include: Responsible for providing strategic and operational leadership on all aspects of financial management to support the operational delivery of a safe, quality patient care environment for the portfolio covered, in order to deliver operational targets within affordable budgets; Provide functional support to the Managing Director of the organisation and Operational teams; Along with the Chief Finance Officer, develop and implement financial strategy in conjunction with the organisations strategic objectives; Develop an immediate too long term corporate strategy that ensures the ongoing financial sustainability and performance; Lead the development, delivery and monitoring of the organisations financial, service and resource plans; Advise and support key stakeholders in aligning financial planning with the vision for the services and strategic objectives; Ensure that services continue to implement national policies relating to Finance which ensure the effectiveness, performance and stability of the organisation; Support the development of the Efficiency Programme and execution of cost improvement plans across services to ensure the delivery of cost saving, efficiencies and productivity improvements; Ensure active involvement, influence and challenge on all business decisions and performance to ensure that the immediate and longer term implications, opportunities and risks are fully considered and consistent with the overall financial strategy of the organisation; Support corporate management processes in relation to Finance, particularly the management of resources, performance and risk; Provide impartial professional advice and meaningful financial analysis and interpretation, to support formulation of strategy, planning, decision making and control. The ideal candidate will have: CCAB Qualification or equivalent experience gained over several years within NHS provider setting; Substantial/Significant knowledge of the leadership and management context of the NHS, the NHS financial systems and of financial system and processes necessary for delivering excellence in healthcare; Substantial expert knowledge of public sector Financial Accounting policy; Substantial management experience at senior level in the NHS or other public healthcare related environment; Provensenior management level experience ofleading and delivering complex change and strategy development programmes in a politically sensitive and complex environment.
May 17, 2024
Contractor
We are working with an NHS organisation who are seeking to appoint an interim Director of Finance. The role will be for 6 months initially and will pay in the region of 450 - 550 per day, dependant on experience. Key responsibilities will include: Responsible for providing strategic and operational leadership on all aspects of financial management to support the operational delivery of a safe, quality patient care environment for the portfolio covered, in order to deliver operational targets within affordable budgets; Provide functional support to the Managing Director of the organisation and Operational teams; Along with the Chief Finance Officer, develop and implement financial strategy in conjunction with the organisations strategic objectives; Develop an immediate too long term corporate strategy that ensures the ongoing financial sustainability and performance; Lead the development, delivery and monitoring of the organisations financial, service and resource plans; Advise and support key stakeholders in aligning financial planning with the vision for the services and strategic objectives; Ensure that services continue to implement national policies relating to Finance which ensure the effectiveness, performance and stability of the organisation; Support the development of the Efficiency Programme and execution of cost improvement plans across services to ensure the delivery of cost saving, efficiencies and productivity improvements; Ensure active involvement, influence and challenge on all business decisions and performance to ensure that the immediate and longer term implications, opportunities and risks are fully considered and consistent with the overall financial strategy of the organisation; Support corporate management processes in relation to Finance, particularly the management of resources, performance and risk; Provide impartial professional advice and meaningful financial analysis and interpretation, to support formulation of strategy, planning, decision making and control. The ideal candidate will have: CCAB Qualification or equivalent experience gained over several years within NHS provider setting; Substantial/Significant knowledge of the leadership and management context of the NHS, the NHS financial systems and of financial system and processes necessary for delivering excellence in healthcare; Substantial expert knowledge of public sector Financial Accounting policy; Substantial management experience at senior level in the NHS or other public healthcare related environment; Provensenior management level experience ofleading and delivering complex change and strategy development programmes in a politically sensitive and complex environment.
FiscalNote is seeking a Chief Product Officer, based in London or Washington, DC, that will drive change across the entirety of the organization, furthering the company's ability to deliver world-class products to our customers and accelerate our revenue growth as a result. This position will leverage the strengths of the person in the role to create transformative change with regard to the processes and practices of product-oriented teams. Empowered with trust and authority, the Chief Product Officer will contribute to, interpret, communicate, and execute on FiscalNote's strategic vision across the company's diversified product portfolio. The Chief Product Officer can expect accountability for performance against product and business metrics, and will hold their teams similarly accountable for business performance. About the FiscalNote Team FiscalNote's mission is to empower organizations with critical insights and the tools to turn them into action. FiscalNote's Product teams include product management and design. Product teams work closely with partners internally and externally to understand customer and market needs. These teams collaborate across the product portfolio to deliver solutions that solve those needs. The Chief Product Officer will join current product leaders in supporting the fulfillment of the company vision, leveraging the skills and expertise of a diverse and experienced product organization to deliver products to our customers. About You You are a product leader with the experience and ability to create transformative change. You have a vision for the future of an AI-centric world, and your ability to make vision and associated strategies tangible for others has demonstrably empowered the teams with whom you've previously worked to deliver excellent products. You are practiced at managing a complex product roadmap against goals and budgets to deliver outcomes. You welcome performance-based accountability for yourself and the teams you manage. What to Expect in this Position Set the overall product vision and direction that supports the business and drives profitable growth. Define the product vision, strategy, and roadmap to meet user needs and market demands, specifically in relation to the ways in which new AI technologies will rapidly transform the way information is consumed and acted on, especially in areas of strategic risk and opportunity including legal, policy, geopolitics, and more. Present new ideas to senior management with clearly defined value proposition, ROI calculations and user and market demands. Align product, engineering, and other teams against strategic priorities and commercial goals (i.e., near and long term revenue growth). Support product directors and product managers to ensure the product team represents the voice of the customer as they work with others in the organization including Engineering, Data Science and Operations, Design, and Business Development. Build products using a customer-focused development approach. Understand the market landscape and industry trends that will inform product strategy and the roadmap. Apply AI tools to FiscalNote's product ecosystem and implement a vision to evolve FiscalNote's technology systems to adopt cutting-edge technologies. Work closely with our GTM teams to support sales and revenue growth through partnership with our marketing, customer service, sales and account management teams. Partner with corporate development and finance teams to explore opportunities to grow inorganically and be able to plan and execute on a robust acquisition and integration strategy. Nurture a world-class team culture and be responsible for driving strategy and execution across the team. Be an advocate for the product vision and strategy to teams throughout the company and to customers and prospects. Create and communicate product roadmaps to others inside and outside the organization. Identify and execute on projects related to change management in organizational design, processes, and practices. Accountability with regard to product and business outcomes, including metrics related to usage, cost, revenue, and other key indicators of performance. What Sets You Apart: Experience as an executive responsible for product teams in the context of a global business - including product management and/or product marketing. Ability and understanding of the application of AI for legal and information service markets Substantial experience in managing senior level stakeholders. Material knowledge of software-as-a-service and information services markets. A proven track record of achieving results against corporate strategy and product vision. Many experiences defining product roadmaps in business terms, building collaboratively with design and engineering peers, and shipping releases across multiple workstreams. A strong ability to deliver compelling stories, including experience communicating concepts and ideas to engineers, creatives, and sales staff. A proven ability to influence decision-making at all levels within an organization, and in a variety of contexts. An ability to integrate as a team player and work cross-functionally, manage conflicting priorities, and drive results with creative solutions in a collaborative environment.
May 17, 2024
Full time
FiscalNote is seeking a Chief Product Officer, based in London or Washington, DC, that will drive change across the entirety of the organization, furthering the company's ability to deliver world-class products to our customers and accelerate our revenue growth as a result. This position will leverage the strengths of the person in the role to create transformative change with regard to the processes and practices of product-oriented teams. Empowered with trust and authority, the Chief Product Officer will contribute to, interpret, communicate, and execute on FiscalNote's strategic vision across the company's diversified product portfolio. The Chief Product Officer can expect accountability for performance against product and business metrics, and will hold their teams similarly accountable for business performance. About the FiscalNote Team FiscalNote's mission is to empower organizations with critical insights and the tools to turn them into action. FiscalNote's Product teams include product management and design. Product teams work closely with partners internally and externally to understand customer and market needs. These teams collaborate across the product portfolio to deliver solutions that solve those needs. The Chief Product Officer will join current product leaders in supporting the fulfillment of the company vision, leveraging the skills and expertise of a diverse and experienced product organization to deliver products to our customers. About You You are a product leader with the experience and ability to create transformative change. You have a vision for the future of an AI-centric world, and your ability to make vision and associated strategies tangible for others has demonstrably empowered the teams with whom you've previously worked to deliver excellent products. You are practiced at managing a complex product roadmap against goals and budgets to deliver outcomes. You welcome performance-based accountability for yourself and the teams you manage. What to Expect in this Position Set the overall product vision and direction that supports the business and drives profitable growth. Define the product vision, strategy, and roadmap to meet user needs and market demands, specifically in relation to the ways in which new AI technologies will rapidly transform the way information is consumed and acted on, especially in areas of strategic risk and opportunity including legal, policy, geopolitics, and more. Present new ideas to senior management with clearly defined value proposition, ROI calculations and user and market demands. Align product, engineering, and other teams against strategic priorities and commercial goals (i.e., near and long term revenue growth). Support product directors and product managers to ensure the product team represents the voice of the customer as they work with others in the organization including Engineering, Data Science and Operations, Design, and Business Development. Build products using a customer-focused development approach. Understand the market landscape and industry trends that will inform product strategy and the roadmap. Apply AI tools to FiscalNote's product ecosystem and implement a vision to evolve FiscalNote's technology systems to adopt cutting-edge technologies. Work closely with our GTM teams to support sales and revenue growth through partnership with our marketing, customer service, sales and account management teams. Partner with corporate development and finance teams to explore opportunities to grow inorganically and be able to plan and execute on a robust acquisition and integration strategy. Nurture a world-class team culture and be responsible for driving strategy and execution across the team. Be an advocate for the product vision and strategy to teams throughout the company and to customers and prospects. Create and communicate product roadmaps to others inside and outside the organization. Identify and execute on projects related to change management in organizational design, processes, and practices. Accountability with regard to product and business outcomes, including metrics related to usage, cost, revenue, and other key indicators of performance. What Sets You Apart: Experience as an executive responsible for product teams in the context of a global business - including product management and/or product marketing. Ability and understanding of the application of AI for legal and information service markets Substantial experience in managing senior level stakeholders. Material knowledge of software-as-a-service and information services markets. A proven track record of achieving results against corporate strategy and product vision. Many experiences defining product roadmaps in business terms, building collaboratively with design and engineering peers, and shipping releases across multiple workstreams. A strong ability to deliver compelling stories, including experience communicating concepts and ideas to engineers, creatives, and sales staff. A proven ability to influence decision-making at all levels within an organization, and in a variety of contexts. An ability to integrate as a team player and work cross-functionally, manage conflicting priorities, and drive results with creative solutions in a collaborative environment.
In detail With a growth mindset , the individual will manage inbound new business opportunities via intermediaries or from direct leads; lead new business pitch processes and opportunities internally and instigate out-bound targeting/marketing opportunities. Furthermore, they will motivate, manage, and mentor the broader new business and marketing teams. The candidate will have a positive mindset and the ability to manage various day to day tasks that come with the role. Reporting into the Chief Growth Officer this candidate will have senior level client / planning experience with a desire to step into the world of (Growth) New Business & Marketing. With a strong track record in/around new business and an understanding of media, they will be looking to take on a broader agency remit with the commercial growth of the agency being their primary focus. Responsibilities Include: Supporting the Chief Growth Officer in the development of the agency growth strategy, which spans new business, organic growth, and marketing. Management of larger pitch processes ensuring key milestones are delivered and internal and/or external stakeholders are communicated with throughout. Delivery of smaller new business opportunities (through agency partners or direct into client) where the deliverable is more defined and contained. Supporting the growth team to deliver agency or client focussed marketing initiatives. All with the purpose of fuelling short- and long-term pipeline. Line-management responsibilities of the 1 x Head of New Business and 1 x Head of Marketing (who collectively operate in a team of 4). Ensuring the team are accurately and frequently updating all new business pipeline and commercial reports and communicating subsequent updates or recommendations internally. Work alongside the cross-agency managing partner cohort to identify client / new business opportunities and resource appropriately. Supporting client teams in the organic growth of products and services by helping to develop, shape and present our offering. Potential to have a small group of clients to nurture and grow. The requirements Senior level planning/client servicing role. A confident communicator. Ability to manage across Managing Partner cohort and up to board level. A proactive and positive growth mindset. Understanding of media to know help them understand what a good response looks like. Solutions focused with ability to manage peers and management. Exposure of New Business & Marketing. Ability to manage commercial conversations with clients. A team player with ability to manage and motivate. Made of different stuff Goodstuffers are a group of individuals made of different stuff. Collectively we shine in support of our mission: to be the World's most inventive media agency. Our invention is born out of divergent thinking in an inclusive environment which comes together to create something truly original and good. Truly Goodstuff. To support this, we have an Equal Opportunities Policy; except we call ours the Do the Right Thing Policy. It's simple. We believe in fairness. That means, first and foremost, we recruit on merit and ability. We treat each other, fairly, with dignity and respect - we give a shit. We create an inclusive environment in which everyone belongs. When we recruit, promote, train, or reward we do that on the basis of aptitude and ability. We help and encourage everyone at Goodstuff to realise their full potential. Any form of discrimination or harassment, less favourable treatment, or victimisation based on age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation will not be tolerated.
May 17, 2024
Full time
In detail With a growth mindset , the individual will manage inbound new business opportunities via intermediaries or from direct leads; lead new business pitch processes and opportunities internally and instigate out-bound targeting/marketing opportunities. Furthermore, they will motivate, manage, and mentor the broader new business and marketing teams. The candidate will have a positive mindset and the ability to manage various day to day tasks that come with the role. Reporting into the Chief Growth Officer this candidate will have senior level client / planning experience with a desire to step into the world of (Growth) New Business & Marketing. With a strong track record in/around new business and an understanding of media, they will be looking to take on a broader agency remit with the commercial growth of the agency being their primary focus. Responsibilities Include: Supporting the Chief Growth Officer in the development of the agency growth strategy, which spans new business, organic growth, and marketing. Management of larger pitch processes ensuring key milestones are delivered and internal and/or external stakeholders are communicated with throughout. Delivery of smaller new business opportunities (through agency partners or direct into client) where the deliverable is more defined and contained. Supporting the growth team to deliver agency or client focussed marketing initiatives. All with the purpose of fuelling short- and long-term pipeline. Line-management responsibilities of the 1 x Head of New Business and 1 x Head of Marketing (who collectively operate in a team of 4). Ensuring the team are accurately and frequently updating all new business pipeline and commercial reports and communicating subsequent updates or recommendations internally. Work alongside the cross-agency managing partner cohort to identify client / new business opportunities and resource appropriately. Supporting client teams in the organic growth of products and services by helping to develop, shape and present our offering. Potential to have a small group of clients to nurture and grow. The requirements Senior level planning/client servicing role. A confident communicator. Ability to manage across Managing Partner cohort and up to board level. A proactive and positive growth mindset. Understanding of media to know help them understand what a good response looks like. Solutions focused with ability to manage peers and management. Exposure of New Business & Marketing. Ability to manage commercial conversations with clients. A team player with ability to manage and motivate. Made of different stuff Goodstuffers are a group of individuals made of different stuff. Collectively we shine in support of our mission: to be the World's most inventive media agency. Our invention is born out of divergent thinking in an inclusive environment which comes together to create something truly original and good. Truly Goodstuff. To support this, we have an Equal Opportunities Policy; except we call ours the Do the Right Thing Policy. It's simple. We believe in fairness. That means, first and foremost, we recruit on merit and ability. We treat each other, fairly, with dignity and respect - we give a shit. We create an inclusive environment in which everyone belongs. When we recruit, promote, train, or reward we do that on the basis of aptitude and ability. We help and encourage everyone at Goodstuff to realise their full potential. Any form of discrimination or harassment, less favourable treatment, or victimisation based on age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation will not be tolerated.
Chief Technology Officer - Healthcare and Life Sciences, Digital Transformation, Cloud Reference: SK/CTO/63 Sector: Change & Digital Transformation, Development and Integration Competitive Hybrid Working Town/City: London Contract Type: Permanent Closing Date: 08/03/2024 Role: Chief Technology Officer- Healthcare and Life Sciences Location: Hybrid - London Contract: Permanent Our client has an interesting career opportunity for a highly experienced CTO with extensive Healthcare and Life Sciences experience to help them accelerate their growth ambitions for the organisation. You will act as the executive technical leader for Healthcare products and services division. This will include product developer, technical architecture and acting as a specialist advisor to executive leaders. The ideal candidate will have a proven background in working for Consultancy's and will be passionate about leading growth opportunities in deliver large scale Digital Transformation and Cloud adoption solutions. You will have strong client facing skills, have history leading large technical teams. This role could suit a leader who came from a Chief Architect / Lead Technical Architect background and would suit a passionate technologist. Suited candidates will be comfortable in communicating, engaging and influencing with technical and non-technical executives. Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply. If you are a proven CTO that has the gravitas and credentials to influence at exec level within the Healthcare & Life Sciences community, then please apply immediately ,or give Bangura Solutions a call onto discuss this job further. Interviews will take place next week.
May 16, 2024
Full time
Chief Technology Officer - Healthcare and Life Sciences, Digital Transformation, Cloud Reference: SK/CTO/63 Sector: Change & Digital Transformation, Development and Integration Competitive Hybrid Working Town/City: London Contract Type: Permanent Closing Date: 08/03/2024 Role: Chief Technology Officer- Healthcare and Life Sciences Location: Hybrid - London Contract: Permanent Our client has an interesting career opportunity for a highly experienced CTO with extensive Healthcare and Life Sciences experience to help them accelerate their growth ambitions for the organisation. You will act as the executive technical leader for Healthcare products and services division. This will include product developer, technical architecture and acting as a specialist advisor to executive leaders. The ideal candidate will have a proven background in working for Consultancy's and will be passionate about leading growth opportunities in deliver large scale Digital Transformation and Cloud adoption solutions. You will have strong client facing skills, have history leading large technical teams. This role could suit a leader who came from a Chief Architect / Lead Technical Architect background and would suit a passionate technologist. Suited candidates will be comfortable in communicating, engaging and influencing with technical and non-technical executives. Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply. If you are a proven CTO that has the gravitas and credentials to influence at exec level within the Healthcare & Life Sciences community, then please apply immediately ,or give Bangura Solutions a call onto discuss this job further. Interviews will take place next week.
Executive Assistant, (Commercial) - initially 6 month contract with immediate start. My client is a Gloucestershire based Global employer with an outstanding track record of growth and profit accumulation. The working environment is an attractive element of their proposition, and they are truly committed to employee satisfaction. We are partnering them to recruit a EA for their Chief Operating Officer - and are keen to hear from Executive Assistants with a strong commercial and business bias. Responsibilities to include: Full responsibility for the day-to-day running of the Director's office, pro-actively managing own workload and the Directors workload and diary Production of Board Meeting materials Diary management - Organising and maintaining the complex and frequently changing diary and maximising time utilisation. Acting as a gateway to ensure the Directors time is used effectively - ensuring that they remain sufficiently accessible, while keeping them on track with their daily objectives Minute taking in Board Meeting and distribution to SLT with follow ups. Pro-active management of emails, responding where appropriate and within remit on behalf of the Director and highlighting correspondence that requires immediate attention Be a pro-active member of the Leadership Team, organising and co-ordinating leadership & regional team meetings, team building events, hybrid events etc, including preparing and distributing agenda and actions and ensuring all relevant supporting papers are provided Preparation of quarterly reports, project updates and plans using Word, PowerPoint & Excel Researching and gathering information and data in order to produce PowerPoint presentations and briefing papers for meetings Sustain a strong and close working relationship with SLT to provide pro-active assistance/support, where appropriate. Organising international and domestic travel and accommodation General administration - expenses including approving expenses resolving invoices, holiday tracking, handling post, call screening, stationary ordering, filings etc. Working well within the EA community, showing strong teamwork capability and providing support to other Directors when necessary. Skills and experience to include: Possess excellent organisation and prioritisation skills and can manage your workload effectively and meet deadlines. Be collaborative with the ability to engage with stakeholders from many different business areas at all levels Have excellent interpersonal and communications skills and superb attention to detail Be a natural problem solver and calm under pressure Demonstrate patience, discretion, emotional intelligence and a sense of humour This is a fantastic opportunity for someone who is looking for more than just an EA role. If you enjoy working in a commercially focused, fast paced environment where your business knowledge and skills are as important as your administration background then this is the role for you. My client is looking to initially recruit this role on a 6 month contract but there is a high chance of this role becoming permanent for the right candidate. The candidate will be expected to follow a Hybrid working pattern with at least 3 days in the office.
May 16, 2024
Full time
Executive Assistant, (Commercial) - initially 6 month contract with immediate start. My client is a Gloucestershire based Global employer with an outstanding track record of growth and profit accumulation. The working environment is an attractive element of their proposition, and they are truly committed to employee satisfaction. We are partnering them to recruit a EA for their Chief Operating Officer - and are keen to hear from Executive Assistants with a strong commercial and business bias. Responsibilities to include: Full responsibility for the day-to-day running of the Director's office, pro-actively managing own workload and the Directors workload and diary Production of Board Meeting materials Diary management - Organising and maintaining the complex and frequently changing diary and maximising time utilisation. Acting as a gateway to ensure the Directors time is used effectively - ensuring that they remain sufficiently accessible, while keeping them on track with their daily objectives Minute taking in Board Meeting and distribution to SLT with follow ups. Pro-active management of emails, responding where appropriate and within remit on behalf of the Director and highlighting correspondence that requires immediate attention Be a pro-active member of the Leadership Team, organising and co-ordinating leadership & regional team meetings, team building events, hybrid events etc, including preparing and distributing agenda and actions and ensuring all relevant supporting papers are provided Preparation of quarterly reports, project updates and plans using Word, PowerPoint & Excel Researching and gathering information and data in order to produce PowerPoint presentations and briefing papers for meetings Sustain a strong and close working relationship with SLT to provide pro-active assistance/support, where appropriate. Organising international and domestic travel and accommodation General administration - expenses including approving expenses resolving invoices, holiday tracking, handling post, call screening, stationary ordering, filings etc. Working well within the EA community, showing strong teamwork capability and providing support to other Directors when necessary. Skills and experience to include: Possess excellent organisation and prioritisation skills and can manage your workload effectively and meet deadlines. Be collaborative with the ability to engage with stakeholders from many different business areas at all levels Have excellent interpersonal and communications skills and superb attention to detail Be a natural problem solver and calm under pressure Demonstrate patience, discretion, emotional intelligence and a sense of humour This is a fantastic opportunity for someone who is looking for more than just an EA role. If you enjoy working in a commercially focused, fast paced environment where your business knowledge and skills are as important as your administration background then this is the role for you. My client is looking to initially recruit this role on a 6 month contract but there is a high chance of this role becoming permanent for the right candidate. The candidate will be expected to follow a Hybrid working pattern with at least 3 days in the office.
Chief Marketing Officer Fully remote Permanent or Full-time Contractor Competitive package About MegaBlock Gaming: Mega Block Gaming is the leading service provider for globally recognized online gaming operators. Our portfolio includes casino brands that offer cutting-edge gaming solutions that seamlessly integrate fiat and cryptocurrencies into a range of gamification functions. Megablock is a proudly remote-first organisation, we've cultivated an environment where creativity flourishes, collaboration is core, and innovation knows no bounds. We aspire to be a global leader, driving positive change and sustainable growth, while prioritizing secure entertainment-led player satisfaction and experience across our casino and sports betting business. Through cutting-edge technology, exceptional talent, and a culture of collaboration, we aim to deliver exceptional services that exceed expectations and empower our players to thrive in a rapidly evolving iGaming /Web3 world. The role: We are excited to be on the hunt for a talented and motivated individual to join our team as our new Chief Marketing Officer for new Poker project. As the Chief Marketing Officer (CMO), you will be responsible for developing and executing marketing strategies to drive customer acquisition, retention, and revenue growth within the poker vertical. You will build andlead a team of marketing professionals to create compelling campaigns, engage with our target audience, and enhance our brand presence in the highly competitive poker market. Responsibilities: Create and implement a comprehensive acquisition strategy to drive customer growth and revenue generation. Define target customer segments, identify acquisition channels, and set acquisition goals aligned with business objectives. Lead the planning, execution, and optimization of multi-channel marketing campaigns to acquire new customers. Utilize a mix of digital channels (e.g., paid search, social media, display advertising), offline tactics, and influencer partnerships, to drive player engagement and acquisition. Conduct market research and competitive analysis to identify market trends, player preferences, and opportunities for growth within the poker industry. Use insights to inform marketing strategies and product development efforts. Track and analyze key performance indicators (KPIs) related to player acquisition, engagement, and revenue generation. Continuously optimize marketing campaigns and tactics to improve ROI and achieve business objectives. Collaborate closely with product development, operations to ensure alignment between marketing efforts and overall business strategies. Provide marketing insights and support for new product launches and initiatives. Build and lead a high-performing marketing team, providing guidance, mentorship, and professional development opportunities. Foster a culture of creativity, innovation, and accountability within the marketing organization. Requirements: More than 6 years inmarketing leadership roleswithiniGaming/Web3industry, focus on poker is a must for this role. Proven track record of designing and executing successful acquisition campaigns across multiple channels. Analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions. Strong leadership and management skills, with experience leading and developing high-performing teams. Excellent communication and collaboration skills, with the ability to work cross-functionally and influence stakeholders at all levels. Strategic thinker with a results-oriented mindset and a passion for driving business growth through marketing. Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities and market conditions. "What's in it for me" we hear you ask? A global and dynamic work environment, working with some of the best Casino talent in the world A company full of personal growth opportunities, where you'll be trusted to work autonomously, in a down-to-earth and collaborative, non-corporate style atmosphere A choice of work locations. We are a remote-first company with colleagues all over the world. Flexible working. We're all human, and life throws challenges in all shapes and sizes Understanding, flexibility, and trust in where, when, and how we work to make Mega Block stand out from the crowd Rest and recharge with plenty of time off throughout the year A competitive compensation package, reviewed regularly Equal Opportunities Megablock Gaming is an equal opportunity employer welcoming applicants from all backgrounds.
May 16, 2024
Full time
Chief Marketing Officer Fully remote Permanent or Full-time Contractor Competitive package About MegaBlock Gaming: Mega Block Gaming is the leading service provider for globally recognized online gaming operators. Our portfolio includes casino brands that offer cutting-edge gaming solutions that seamlessly integrate fiat and cryptocurrencies into a range of gamification functions. Megablock is a proudly remote-first organisation, we've cultivated an environment where creativity flourishes, collaboration is core, and innovation knows no bounds. We aspire to be a global leader, driving positive change and sustainable growth, while prioritizing secure entertainment-led player satisfaction and experience across our casino and sports betting business. Through cutting-edge technology, exceptional talent, and a culture of collaboration, we aim to deliver exceptional services that exceed expectations and empower our players to thrive in a rapidly evolving iGaming /Web3 world. The role: We are excited to be on the hunt for a talented and motivated individual to join our team as our new Chief Marketing Officer for new Poker project. As the Chief Marketing Officer (CMO), you will be responsible for developing and executing marketing strategies to drive customer acquisition, retention, and revenue growth within the poker vertical. You will build andlead a team of marketing professionals to create compelling campaigns, engage with our target audience, and enhance our brand presence in the highly competitive poker market. Responsibilities: Create and implement a comprehensive acquisition strategy to drive customer growth and revenue generation. Define target customer segments, identify acquisition channels, and set acquisition goals aligned with business objectives. Lead the planning, execution, and optimization of multi-channel marketing campaigns to acquire new customers. Utilize a mix of digital channels (e.g., paid search, social media, display advertising), offline tactics, and influencer partnerships, to drive player engagement and acquisition. Conduct market research and competitive analysis to identify market trends, player preferences, and opportunities for growth within the poker industry. Use insights to inform marketing strategies and product development efforts. Track and analyze key performance indicators (KPIs) related to player acquisition, engagement, and revenue generation. Continuously optimize marketing campaigns and tactics to improve ROI and achieve business objectives. Collaborate closely with product development, operations to ensure alignment between marketing efforts and overall business strategies. Provide marketing insights and support for new product launches and initiatives. Build and lead a high-performing marketing team, providing guidance, mentorship, and professional development opportunities. Foster a culture of creativity, innovation, and accountability within the marketing organization. Requirements: More than 6 years inmarketing leadership roleswithiniGaming/Web3industry, focus on poker is a must for this role. Proven track record of designing and executing successful acquisition campaigns across multiple channels. Analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions. Strong leadership and management skills, with experience leading and developing high-performing teams. Excellent communication and collaboration skills, with the ability to work cross-functionally and influence stakeholders at all levels. Strategic thinker with a results-oriented mindset and a passion for driving business growth through marketing. Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities and market conditions. "What's in it for me" we hear you ask? A global and dynamic work environment, working with some of the best Casino talent in the world A company full of personal growth opportunities, where you'll be trusted to work autonomously, in a down-to-earth and collaborative, non-corporate style atmosphere A choice of work locations. We are a remote-first company with colleagues all over the world. Flexible working. We're all human, and life throws challenges in all shapes and sizes Understanding, flexibility, and trust in where, when, and how we work to make Mega Block stand out from the crowd Rest and recharge with plenty of time off throughout the year A competitive compensation package, reviewed regularly Equal Opportunities Megablock Gaming is an equal opportunity employer welcoming applicants from all backgrounds.
Senior Product Manager, Subscriptions Growth London We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ London or Remote UK £95,000 to £110,000 + Benefits About us: Monzo is the seventh biggest bank in the UK with a mission to Make Money Work for Everyone. In the last few years we've built a banking app with very high daily engagement and an NPS that's well above the norm. Around 20% of UK adults have a Monzo account already, but we have a global ambition and the opportunity to impact hundreds of millions - perhaps even billions - of lives. Product is at the heart of this ambition. As a PM you'll lead a multi-disciplinary team to set big, ambitious goals for an entire product area, and have the freedom to decide how to meet them. You'll operate with autonomy and have a massive impact on our customers' lives and Monzo's success. About our Subscriptions Team: We're looking to hire a Senior Product Manager to join our Subscriptions team. A subscription is a paid upgrade of a customer's Monzo account that unlocks extra benefits and functionality that help them make financial progress. We currently have two subscription plans: Monzo Plus, which is a freemium software product that helps customers manage their money better; and Monzo Premium, which is a packaged bank account that gives people peace of mind with phone and travel insurance in one place. We've grown the number of subscribers substantially over the last three years since launch, and we're about to introduce some big changes that will help us grow even faster. We're now looking to hire someone to accelerate our subscriptions through our ambitious next phase of growth. As the product lead for subscriptions growth, you'll be responsible for the full subscriber lifecycle: awareness, discovery, conversion, onboarding, engagement and retention. This team is a part of the Core Banking team, and directly contributes to Monzo's revenue goals. Your role is to design and execute on strategies to increase subscriptions growth, engagement and retention. That means you'll: Collaborate with engineering, design, data, user research and marketing to identify new growth opportunities, launch experiments and iterate. Create delightful experiences that solve user needs and pain points. Communicate effectively. You get people inspired by the product vision and you share the right context with the right people at the right time. Lead the planning process and associated roadmap prioritisation ensuring alignment within the team and with wider business goals and objectives. Work with cross-functional partners (engineering, design, data, user research and marketing) to ensure projects are delivered on time and as planned. Set clear goals and track progress against targets. You should apply if: You have a track record of leading product growth (even better, subscriptions growth). You've shipped world-class products at a fast growing company. You're data-driven, and enthusiastic about metrics. You have a proven track record of making an impact through experimentation and optimization. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done. You're able to motivate, energise and inspire people towards a common goal You're passionate about building value for customers and not just achieving business results. You're intellectually honest about your work's performance, continually striving for improvement. You can systematically break down and solve complex problems. You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so. You're passionate about learning every day and sharing your knowledge and experience. You're excited by what we're doing at Monzo, especially subscriptions. The interview process: Our interview process typically involves 4 main stages: Initial call with hiring manager Experience Loop consisting of x3 interviews. This includes a Case Study, Project Walkthrough and a Values interview Final chat with our Chief Product Officer Our average process takes around 3-5 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. Accepted file types: pdf, doc, docx, txt, rtf Accepted file types: pdf, doc, docx, txt, rtf Tell us about a product you've grown substantially. What was it, and what did you do? Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodiverse? Select
May 16, 2024
Full time
Senior Product Manager, Subscriptions Growth London We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ London or Remote UK £95,000 to £110,000 + Benefits About us: Monzo is the seventh biggest bank in the UK with a mission to Make Money Work for Everyone. In the last few years we've built a banking app with very high daily engagement and an NPS that's well above the norm. Around 20% of UK adults have a Monzo account already, but we have a global ambition and the opportunity to impact hundreds of millions - perhaps even billions - of lives. Product is at the heart of this ambition. As a PM you'll lead a multi-disciplinary team to set big, ambitious goals for an entire product area, and have the freedom to decide how to meet them. You'll operate with autonomy and have a massive impact on our customers' lives and Monzo's success. About our Subscriptions Team: We're looking to hire a Senior Product Manager to join our Subscriptions team. A subscription is a paid upgrade of a customer's Monzo account that unlocks extra benefits and functionality that help them make financial progress. We currently have two subscription plans: Monzo Plus, which is a freemium software product that helps customers manage their money better; and Monzo Premium, which is a packaged bank account that gives people peace of mind with phone and travel insurance in one place. We've grown the number of subscribers substantially over the last three years since launch, and we're about to introduce some big changes that will help us grow even faster. We're now looking to hire someone to accelerate our subscriptions through our ambitious next phase of growth. As the product lead for subscriptions growth, you'll be responsible for the full subscriber lifecycle: awareness, discovery, conversion, onboarding, engagement and retention. This team is a part of the Core Banking team, and directly contributes to Monzo's revenue goals. Your role is to design and execute on strategies to increase subscriptions growth, engagement and retention. That means you'll: Collaborate with engineering, design, data, user research and marketing to identify new growth opportunities, launch experiments and iterate. Create delightful experiences that solve user needs and pain points. Communicate effectively. You get people inspired by the product vision and you share the right context with the right people at the right time. Lead the planning process and associated roadmap prioritisation ensuring alignment within the team and with wider business goals and objectives. Work with cross-functional partners (engineering, design, data, user research and marketing) to ensure projects are delivered on time and as planned. Set clear goals and track progress against targets. You should apply if: You have a track record of leading product growth (even better, subscriptions growth). You've shipped world-class products at a fast growing company. You're data-driven, and enthusiastic about metrics. You have a proven track record of making an impact through experimentation and optimization. You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done. You're able to motivate, energise and inspire people towards a common goal You're passionate about building value for customers and not just achieving business results. You're intellectually honest about your work's performance, continually striving for improvement. You can systematically break down and solve complex problems. You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so. You're passionate about learning every day and sharing your knowledge and experience. You're excited by what we're doing at Monzo, especially subscriptions. The interview process: Our interview process typically involves 4 main stages: Initial call with hiring manager Experience Loop consisting of x3 interviews. This includes a Case Study, Project Walkthrough and a Values interview Final chat with our Chief Product Officer Our average process takes around 3-5 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. Accepted file types: pdf, doc, docx, txt, rtf Accepted file types: pdf, doc, docx, txt, rtf Tell us about a product you've grown substantially. What was it, and what did you do? Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodiverse? Select
Senior Accountant Coleford up to 51,513 per annum The Client My client, a Local Authority owned company, are seeking someone to bring finance support and additional expertise to the team. The Opportunity To assist the Chief Accountant in providing strong and effective corporate and operational financial management Leading on the development and continuous improvement of the financial reporting framework and systems to support better financial management, including improved monitoring and forecasting of revenue and capital budgets Supporting the savings and transformation programme and project work, in the development and implementation of new approaches to service delivery Provision of technical accounting advice support to the Chief Accountant to ensure the company fulfils its responsibilities under relevant accounting standards and legislation Key Responsibilities Establish and maintain effective working relationships with elected members, internal and external partners, stakeholders and communities in order to develop and improve services Assist with the development of new approaches to service delivery, ensuring continuous improvement in performance demonstrating value for money for residents Assist with the development of business cases in accordance with Project Management Framework providing robust financial advice and support, and acting as a critical friend on projects Develop and continuous improvement of the financial reporting framework and systems to support better financial management, including improved monitoring and forecasting of revenue and capital budgets Support the Section 151 Officer and the Chief Accountant with the preparation of the annual budget and Medium Term Financial Strategy Accounts closure and production, ensuring compliance with accounting standards, the CIPFA code and other external reporting requirement Liaising with External Audit as the key contact to ensure statutory reporting deadlines are achieved and audit queries are logged, managed and responded to with agreed timescales Lead the provision of technical support and advice to the Chief Accountant and Senior Managers including the implications of new legislation and CIPFA Codes of Practice Completion of statutory Government returns and providing financial support to benchmarking and unit cost analysis where appropriate Working to add value to, and be a valued member of the team Work in compliance with the Codes of Conduct, Regulations and policies Exercise proper and absolute integrity in respect of all confidential matters and the confidentiality of personal and sensitive information Personal Profile Qualifications: A relevant professional qualification (CCAB qualified) Experience Significant post qualification experience in the public sector Proven experience of working at a senior level in a finance team or working as the finance lead on major corporate projects Local Government experience preferred Proven experience in financial reporting Proven successful line management experience, motivating and developing team members and addressing performance where necessary Skills and knowledge Current and in depth knowledge of Local Government finance Well-developed communication and networking skills For further information, please contact Rhian Mountjoy By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.
May 16, 2024
Full time
Senior Accountant Coleford up to 51,513 per annum The Client My client, a Local Authority owned company, are seeking someone to bring finance support and additional expertise to the team. The Opportunity To assist the Chief Accountant in providing strong and effective corporate and operational financial management Leading on the development and continuous improvement of the financial reporting framework and systems to support better financial management, including improved monitoring and forecasting of revenue and capital budgets Supporting the savings and transformation programme and project work, in the development and implementation of new approaches to service delivery Provision of technical accounting advice support to the Chief Accountant to ensure the company fulfils its responsibilities under relevant accounting standards and legislation Key Responsibilities Establish and maintain effective working relationships with elected members, internal and external partners, stakeholders and communities in order to develop and improve services Assist with the development of new approaches to service delivery, ensuring continuous improvement in performance demonstrating value for money for residents Assist with the development of business cases in accordance with Project Management Framework providing robust financial advice and support, and acting as a critical friend on projects Develop and continuous improvement of the financial reporting framework and systems to support better financial management, including improved monitoring and forecasting of revenue and capital budgets Support the Section 151 Officer and the Chief Accountant with the preparation of the annual budget and Medium Term Financial Strategy Accounts closure and production, ensuring compliance with accounting standards, the CIPFA code and other external reporting requirement Liaising with External Audit as the key contact to ensure statutory reporting deadlines are achieved and audit queries are logged, managed and responded to with agreed timescales Lead the provision of technical support and advice to the Chief Accountant and Senior Managers including the implications of new legislation and CIPFA Codes of Practice Completion of statutory Government returns and providing financial support to benchmarking and unit cost analysis where appropriate Working to add value to, and be a valued member of the team Work in compliance with the Codes of Conduct, Regulations and policies Exercise proper and absolute integrity in respect of all confidential matters and the confidentiality of personal and sensitive information Personal Profile Qualifications: A relevant professional qualification (CCAB qualified) Experience Significant post qualification experience in the public sector Proven experience of working at a senior level in a finance team or working as the finance lead on major corporate projects Local Government experience preferred Proven experience in financial reporting Proven successful line management experience, motivating and developing team members and addressing performance where necessary Skills and knowledge Current and in depth knowledge of Local Government finance Well-developed communication and networking skills For further information, please contact Rhian Mountjoy By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.
About Oh Polly Founded in 2015, Oh Polly creates high-quality, innovative designs that are trend-driven, meeting our customers' needs in an ever-evolving market without compromising on our global responsibility and ethical values. Our business model is social first, centred around our industry-leading Instagram and Facebook accounts. 2020 saw the launch of Bo+Tee, Oh Polly's much-loved gym and activewear brand, followed by the launch of Neena Swim in 2021, focusing solely on stylish swimwear. Fast forward to 2024 and we now have a combined following of over 10 million across the brands, selling products in almost every single country around the world. Operating via offices in Glasgow, Liverpool, London, Los Angeles, Dhaka and Guangzhou, the business has over 400 employees in the UK and 1500 directly employed worldwide. As we continue to expand our global presence, we are looking for talented, driven, and ambitious individuals to join the Oh Polly team! Here, you can expect an environment to flourish, develop and take your career to the next level. The Role: We are seeking an experienced and ambitious Chief Technology Officer to lead our Technology team. You will provide technical leadership across all aspects of the business, as well as being responsible for developing and implementing technology initiatives across the organisation. You will drive the strategy and design of solutions at the forefront of disruption, change and growth in the eCommerce market. Reporting directly into the CEO providing expert leadership as the organisation targets the next phase of substantial growth. Working with the board of directors to set the technology strategy for the next 3 years. You will design a technology, automation, and data strategy, building a blended team of in-house and outsourced resources. You will be responsible for the horizon scanning, sourcing, and procurement of technology & partner suppliers, domestic and international, ensuring the business' technology portfolio remains competitive in a rapidly evolving sector. Review existing set up to ensure best performance & growth. Identify tech solutions to help drive the business to support rapid growth. Work towards establishing corporate governance rules. Identify and conduct reviews of 3rd party products for future integration into tech stack to improve KPI's (average order value, conversion rate, order frequency). Manage and implement policies relating to PCI, GDPR and Data across the organisation, to minimise or eliminate risk and maintain insurance requirements. Manage the Development, Ecommerce and IT teams through daily stand ups, goal setting and monthly reviews. Work with wider business stakeholders ensuring clear channels of communication, keeping all parties informed of strategy, changes and updates. Implement change quickly in an organised way. Oh Polly is online only, B2C ecommerce, operating in a fast-paced fashion environment where technology is used as a tool to leverage growth. You can demonstrate experience of leading strategy and completing technical projects/ integrations, as well as demonstrable learnings from successes and failures. Can conduct root-cause analysis and establish the real issues affecting the business. Ability to identify technology claims which are "too good to be true" and capable of probing 3rd party technology suppliers to a detailed understanding. Remains up to date on new technology advances in eCommerce or Order Fulfilment and is excited by the prospect of change. Ability to converse with and manage teams of Web Developers, IT, Data Controllers, and eCommerce at a technical level. Capable of communicating with technical and non-technical colleagues at both a high and/ or detailed level depending on the audience. Maintain constant communication with other stakeholders in the business (e.g. Marketing, Operations, Customer Service, Trade & Merch) ensuring a broad understanding of wider business requirements and sharing technical progress on a regular basis. Skills and Requirements: Experienced as an IT director or similar senior IT leadership role. You have a deep understanding of technology and business strategy - planning up to 5 years, to support the organic growth plans. Demonstrated to drive transformational change. Experience of recruiting and growing successful teams. Excellent knowledge of Web based IT systems and infrastructure. Background in designing/developing IT systems and planning IT implementations. A strong strategic and commercial mindset. Excellent organisational and leadership skills. Driven, ambitious and entrepreneurial in your approach. What's on offer? 50% discount on all Oh Polly, Bo+Tee products. Salary: From - £100k Location: Either Manchester / Bromborough - With 1 day working from home. Hours: Monday - Friday 9.00-5.30 Learning and Development opportunities. Corporate gym membership. Cycle to work scheme. 25 days annual leave + an extra day for your Birthday Company Pension This Company is an equal opportunities employer Oh Polly job positions are open to all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
May 16, 2024
Full time
About Oh Polly Founded in 2015, Oh Polly creates high-quality, innovative designs that are trend-driven, meeting our customers' needs in an ever-evolving market without compromising on our global responsibility and ethical values. Our business model is social first, centred around our industry-leading Instagram and Facebook accounts. 2020 saw the launch of Bo+Tee, Oh Polly's much-loved gym and activewear brand, followed by the launch of Neena Swim in 2021, focusing solely on stylish swimwear. Fast forward to 2024 and we now have a combined following of over 10 million across the brands, selling products in almost every single country around the world. Operating via offices in Glasgow, Liverpool, London, Los Angeles, Dhaka and Guangzhou, the business has over 400 employees in the UK and 1500 directly employed worldwide. As we continue to expand our global presence, we are looking for talented, driven, and ambitious individuals to join the Oh Polly team! Here, you can expect an environment to flourish, develop and take your career to the next level. The Role: We are seeking an experienced and ambitious Chief Technology Officer to lead our Technology team. You will provide technical leadership across all aspects of the business, as well as being responsible for developing and implementing technology initiatives across the organisation. You will drive the strategy and design of solutions at the forefront of disruption, change and growth in the eCommerce market. Reporting directly into the CEO providing expert leadership as the organisation targets the next phase of substantial growth. Working with the board of directors to set the technology strategy for the next 3 years. You will design a technology, automation, and data strategy, building a blended team of in-house and outsourced resources. You will be responsible for the horizon scanning, sourcing, and procurement of technology & partner suppliers, domestic and international, ensuring the business' technology portfolio remains competitive in a rapidly evolving sector. Review existing set up to ensure best performance & growth. Identify tech solutions to help drive the business to support rapid growth. Work towards establishing corporate governance rules. Identify and conduct reviews of 3rd party products for future integration into tech stack to improve KPI's (average order value, conversion rate, order frequency). Manage and implement policies relating to PCI, GDPR and Data across the organisation, to minimise or eliminate risk and maintain insurance requirements. Manage the Development, Ecommerce and IT teams through daily stand ups, goal setting and monthly reviews. Work with wider business stakeholders ensuring clear channels of communication, keeping all parties informed of strategy, changes and updates. Implement change quickly in an organised way. Oh Polly is online only, B2C ecommerce, operating in a fast-paced fashion environment where technology is used as a tool to leverage growth. You can demonstrate experience of leading strategy and completing technical projects/ integrations, as well as demonstrable learnings from successes and failures. Can conduct root-cause analysis and establish the real issues affecting the business. Ability to identify technology claims which are "too good to be true" and capable of probing 3rd party technology suppliers to a detailed understanding. Remains up to date on new technology advances in eCommerce or Order Fulfilment and is excited by the prospect of change. Ability to converse with and manage teams of Web Developers, IT, Data Controllers, and eCommerce at a technical level. Capable of communicating with technical and non-technical colleagues at both a high and/ or detailed level depending on the audience. Maintain constant communication with other stakeholders in the business (e.g. Marketing, Operations, Customer Service, Trade & Merch) ensuring a broad understanding of wider business requirements and sharing technical progress on a regular basis. Skills and Requirements: Experienced as an IT director or similar senior IT leadership role. You have a deep understanding of technology and business strategy - planning up to 5 years, to support the organic growth plans. Demonstrated to drive transformational change. Experience of recruiting and growing successful teams. Excellent knowledge of Web based IT systems and infrastructure. Background in designing/developing IT systems and planning IT implementations. A strong strategic and commercial mindset. Excellent organisational and leadership skills. Driven, ambitious and entrepreneurial in your approach. What's on offer? 50% discount on all Oh Polly, Bo+Tee products. Salary: From - £100k Location: Either Manchester / Bromborough - With 1 day working from home. Hours: Monday - Friday 9.00-5.30 Learning and Development opportunities. Corporate gym membership. Cycle to work scheme. 25 days annual leave + an extra day for your Birthday Company Pension This Company is an equal opportunities employer Oh Polly job positions are open to all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
Location: Remote/Old Street, London Salary: Competitive Hours: 40 hrs/week, 7am - 7pm core hours, you can work flexibly within these Department: Legal & Compliance Experience level: Mid-Senior Level About us: TotallyMoney is the free personal finance app that gives people the plans, products and help they need to unlock a life of more choices. It's all about creating a fairer financial world where people who've been left behind can make their financial data work for them. Put simply, we help them move closer towards their financial goals. We're a diverse bunch from different backgrounds, united by a company culture that promotes autonomy, collaboration and innovation. We've even been voted one of the UK's Best Companies to Work For! If you want to join our mission to help the UK's most under-served consumers - we want to hear from you! What's the job? Acting as first point of contact for most legal matters, the Senior Legal Counsel will provide legal support, advice and best practice across the business. Reporting into the Chief Legal Officer, you'll be taking on a broad role, working with colleagues at all levels, getting involved in work that is challenging and supportive of wider business goals. While the CLO oversees some legal areas directly (including corporate, funding, co sec and employment), you will have the opportunity to provide support on those, and also to develop your own areas of technical and business expertise. You will have external legal support (including from our external DPO) as well as working closely with the Compliance team, but there is no junior counsel at present so you should enjoy rolling your sleeves up and executing. You will work closely with the business and will have the opportunity to develop meaningful relationships with key stakeholders. The role will give you the chance to gain a deep understanding of the business, in particular how data protection and the other regulatory requirements intersect and impact what we do. You will also have the chance to flex your legal ops muscles and improve on how we work. What will you do? Day to day, you will: Collaborate closely with the Product teams to support the evolution of the TotallyMoney service to customers. You'll work on new product features, new data sources, proof of concept and other special projects. Develop good working relationships with the business and be their first point of contact for legal matters Lead on the implementation of our ongoing programme of data protection compliance with support from our external Data Protection Officer Advise on or oversee legal work including: commercial contracts; data protection; intellectual property; marketing; consumer law; open banking; financial services; promotions etc. Identify opportunities for legal ops improvements and implement those ideas. Create and deliver legal training to the business Be responsible for key documents such as customer-facing terms and legal policies Support and guide the Customer Operations team on a range of topics Provide support to the Chief Legal Officer on complex or sensitive matters, as required Stay up to date with horizon scanning and CPD Be responsible for managing legal budget for external spend on matters within your domain Get hands-on experience of aligning legal priorities to overall business strategy and OKRs About You You'll be a good fit for this role if most of these sound like you! Autonomous: You are ready to take on a broad role with responsibility for the legal health of major areas of a regulated business. You enjoy getting involved in the detail of projects whilst still being able to stand back and consider what needs to be prioritised in order to best support overall company strategy. Delivering results / meeting client expectations: You set high standards for yourself. You are able to juggle competing demands and prioritise your work effectively. Analytical: You make decisions based on a rational assessment of the information available to you. You are not afraid to challenge or to ask questions to gain a greater understanding of a problem. You have a track record of providing workable solutions to legal problems. Relating and networking: You establish good relationships with colleagues and clients and you are comfortable leaning into business processes and ways of working. Creating and innovating: You create innovative solutions and look for opportunities to improve what we do. Positive and enthusiastic: You enjoy learning and developing your skills. You are positive and enthusiastic about the TotallyMoney mission and like working in a small but growing company. Must haves Qualified as a solicitor in England and Wales - we are open minded on exact PQE but we think that 5+ years PQE is probably the right level Experience of working in a fast-paced digital business Confidence in the area of data protection and enthusiasm for privacy law generally Experienced in commercial contract drafting and negotiation Nice to haves Experience of working with consumer-facing products Working knowledge of the regulatory landscape relevant to consumer credit Relevant specialist technical experience (e.g. data protection or consumer law) We know people, especially those from marginalised backgrounds, may hesitate to apply if they don't meet all the requirements. Please apply anyway. We don't expect you to be the complete package, just show us you have ambition and a willingness to learn. What you'll get from us: Working at TotallyMoney has its perks. When you join the team you'll get: Hybrid working - We operate a hybrid policy. 2 days of your choice in our office. Flexible hours - Our core hours are 7am to 7pm. Fit your hours within that however you like. ️ 25 days of annual leave (plus 8 bank holidays), 2 additional free days off at Christmas time, and the option to purchase an extra week off 40 days to work abroad - make us jealous of your stunning view Enhanced parental leave so you can spend time with your new bundle of joy 2 days leave to volunteer for whatever causes you're passionate about! Unlimited sick leave so you can take the time you need to get better Vitality Health Insurance and reward scheme (inc. 50% off Virgin Active gyms), Perkbox membership, wellbeing budgets and Cycle to Work scheme Meeting rooms that also double as prayer/quiet rooms with blinds and prayer mats Auto-enrolment pension scheme with Scottish Widows Mental health and wellbeing perks including talking therapies with Self Space, monthly mindfulness and fortnightly yoga You'll find a pup or 2 around our dog-friendly office 2 annual company socials, plus regular team socials throughout the year Free breakfast on Thursdays at our company meeting Snack cupboard filled with goodies, coffee machine and drinks fridge - help yourself! Hobby clubs and activities like football, badminton, Catan and book club - you could even start your own! The hiring process: Once we've received your application, we'll take a good look before getting in touch with you to discuss the next steps of the process. This will include: A quick phone screen with our People team (15 mins) A first round interview with our Chief Legal Officer (45-60 mins) A take-home assessment to find out how you might approach something on the job (60 mins) A second round interview with our CLO plus other senior stakeholders to discuss your assessment (60 mins) A final round chat with our CEO, as well as an opportunity to meet with someone from the L&C team or wider business to get a feel for what life is like at TotallyMoney (60 mins) Our commitment to diversity and inclusion: At TotallyMoney, we're committed to being an inclusive and diverse employer, and welcome applications from all sections of society. We have an active DE&I (Diversity, Equity and Inclusion) committee led by employees and continually work on our DE&I efforts. We believe everyone has potential, regardless of race, religion or belief, ethnic origin, physical or mental ability, social background, age, nationality, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other differences that make you, you.
May 16, 2024
Full time
Location: Remote/Old Street, London Salary: Competitive Hours: 40 hrs/week, 7am - 7pm core hours, you can work flexibly within these Department: Legal & Compliance Experience level: Mid-Senior Level About us: TotallyMoney is the free personal finance app that gives people the plans, products and help they need to unlock a life of more choices. It's all about creating a fairer financial world where people who've been left behind can make their financial data work for them. Put simply, we help them move closer towards their financial goals. We're a diverse bunch from different backgrounds, united by a company culture that promotes autonomy, collaboration and innovation. We've even been voted one of the UK's Best Companies to Work For! If you want to join our mission to help the UK's most under-served consumers - we want to hear from you! What's the job? Acting as first point of contact for most legal matters, the Senior Legal Counsel will provide legal support, advice and best practice across the business. Reporting into the Chief Legal Officer, you'll be taking on a broad role, working with colleagues at all levels, getting involved in work that is challenging and supportive of wider business goals. While the CLO oversees some legal areas directly (including corporate, funding, co sec and employment), you will have the opportunity to provide support on those, and also to develop your own areas of technical and business expertise. You will have external legal support (including from our external DPO) as well as working closely with the Compliance team, but there is no junior counsel at present so you should enjoy rolling your sleeves up and executing. You will work closely with the business and will have the opportunity to develop meaningful relationships with key stakeholders. The role will give you the chance to gain a deep understanding of the business, in particular how data protection and the other regulatory requirements intersect and impact what we do. You will also have the chance to flex your legal ops muscles and improve on how we work. What will you do? Day to day, you will: Collaborate closely with the Product teams to support the evolution of the TotallyMoney service to customers. You'll work on new product features, new data sources, proof of concept and other special projects. Develop good working relationships with the business and be their first point of contact for legal matters Lead on the implementation of our ongoing programme of data protection compliance with support from our external Data Protection Officer Advise on or oversee legal work including: commercial contracts; data protection; intellectual property; marketing; consumer law; open banking; financial services; promotions etc. Identify opportunities for legal ops improvements and implement those ideas. Create and deliver legal training to the business Be responsible for key documents such as customer-facing terms and legal policies Support and guide the Customer Operations team on a range of topics Provide support to the Chief Legal Officer on complex or sensitive matters, as required Stay up to date with horizon scanning and CPD Be responsible for managing legal budget for external spend on matters within your domain Get hands-on experience of aligning legal priorities to overall business strategy and OKRs About You You'll be a good fit for this role if most of these sound like you! Autonomous: You are ready to take on a broad role with responsibility for the legal health of major areas of a regulated business. You enjoy getting involved in the detail of projects whilst still being able to stand back and consider what needs to be prioritised in order to best support overall company strategy. Delivering results / meeting client expectations: You set high standards for yourself. You are able to juggle competing demands and prioritise your work effectively. Analytical: You make decisions based on a rational assessment of the information available to you. You are not afraid to challenge or to ask questions to gain a greater understanding of a problem. You have a track record of providing workable solutions to legal problems. Relating and networking: You establish good relationships with colleagues and clients and you are comfortable leaning into business processes and ways of working. Creating and innovating: You create innovative solutions and look for opportunities to improve what we do. Positive and enthusiastic: You enjoy learning and developing your skills. You are positive and enthusiastic about the TotallyMoney mission and like working in a small but growing company. Must haves Qualified as a solicitor in England and Wales - we are open minded on exact PQE but we think that 5+ years PQE is probably the right level Experience of working in a fast-paced digital business Confidence in the area of data protection and enthusiasm for privacy law generally Experienced in commercial contract drafting and negotiation Nice to haves Experience of working with consumer-facing products Working knowledge of the regulatory landscape relevant to consumer credit Relevant specialist technical experience (e.g. data protection or consumer law) We know people, especially those from marginalised backgrounds, may hesitate to apply if they don't meet all the requirements. Please apply anyway. We don't expect you to be the complete package, just show us you have ambition and a willingness to learn. What you'll get from us: Working at TotallyMoney has its perks. When you join the team you'll get: Hybrid working - We operate a hybrid policy. 2 days of your choice in our office. Flexible hours - Our core hours are 7am to 7pm. Fit your hours within that however you like. ️ 25 days of annual leave (plus 8 bank holidays), 2 additional free days off at Christmas time, and the option to purchase an extra week off 40 days to work abroad - make us jealous of your stunning view Enhanced parental leave so you can spend time with your new bundle of joy 2 days leave to volunteer for whatever causes you're passionate about! Unlimited sick leave so you can take the time you need to get better Vitality Health Insurance and reward scheme (inc. 50% off Virgin Active gyms), Perkbox membership, wellbeing budgets and Cycle to Work scheme Meeting rooms that also double as prayer/quiet rooms with blinds and prayer mats Auto-enrolment pension scheme with Scottish Widows Mental health and wellbeing perks including talking therapies with Self Space, monthly mindfulness and fortnightly yoga You'll find a pup or 2 around our dog-friendly office 2 annual company socials, plus regular team socials throughout the year Free breakfast on Thursdays at our company meeting Snack cupboard filled with goodies, coffee machine and drinks fridge - help yourself! Hobby clubs and activities like football, badminton, Catan and book club - you could even start your own! The hiring process: Once we've received your application, we'll take a good look before getting in touch with you to discuss the next steps of the process. This will include: A quick phone screen with our People team (15 mins) A first round interview with our Chief Legal Officer (45-60 mins) A take-home assessment to find out how you might approach something on the job (60 mins) A second round interview with our CLO plus other senior stakeholders to discuss your assessment (60 mins) A final round chat with our CEO, as well as an opportunity to meet with someone from the L&C team or wider business to get a feel for what life is like at TotallyMoney (60 mins) Our commitment to diversity and inclusion: At TotallyMoney, we're committed to being an inclusive and diverse employer, and welcome applications from all sections of society. We have an active DE&I (Diversity, Equity and Inclusion) committee led by employees and continually work on our DE&I efforts. We believe everyone has potential, regardless of race, religion or belief, ethnic origin, physical or mental ability, social background, age, nationality, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other differences that make you, you.
Technical Accounting Manager Team Finance Location Holborn Office County Central London Ref # 21111 Closing Date 17-May-2024 We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. What you will do: • Managing the Bank's interim and annual statutory processes, ensuring accounting standards and industry best practice are met • Assisting with technical accounting engagement up to the Chief Financial Officer and helping to draft interim and annual statutory financial statements for the bank • Advising on technical accounting including ahead of changes to existing products and transactions or implementation of new products and transactions, and new accounting policies • Regular review of all accounting policies, ensuring robust documentation and governance processes are in place • Monitoring compliance with existing accounting standards, in particular those requiring complex modelling, accounting, and reporting • Understanding, determining, and documenting the accounting impact of business changes and commercial decisions • Managing the implementation of new accounting standards and associated judgements, estimates and assumptions, including appropriate policy and process documentation and review • Reviewing simple journals and reconciliations and executing more complex ones • Liaising with external auditors. Managing stakeholders within the business to ensure expectations and timelines are met • Contributing to continuous improvement of the risk and control environment across the Bank And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns. What you will need: • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • You must have sound Technical Accounting knowledge (IFRS) and experience of applying that knowledge to existing and new transactions • You must have a strong understanding of the external reporting process including engagement with external auditors and internal senior management i.e. CF • You must have experience of drafting and reviewing interim and annual financial statements • Experience of Financial Services, ideally Retail Banking, highly desired • Professional Accountancy qualification ACA, ACCA, CIMA or equivalent • Strong change/project management skills, demonstrated by record of delivery, and the ability to meet tight deadlines and distil the detail into structured outputs of high quality Our promise to you • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
May 16, 2024
Full time
Technical Accounting Manager Team Finance Location Holborn Office County Central London Ref # 21111 Closing Date 17-May-2024 We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. What you will do: • Managing the Bank's interim and annual statutory processes, ensuring accounting standards and industry best practice are met • Assisting with technical accounting engagement up to the Chief Financial Officer and helping to draft interim and annual statutory financial statements for the bank • Advising on technical accounting including ahead of changes to existing products and transactions or implementation of new products and transactions, and new accounting policies • Regular review of all accounting policies, ensuring robust documentation and governance processes are in place • Monitoring compliance with existing accounting standards, in particular those requiring complex modelling, accounting, and reporting • Understanding, determining, and documenting the accounting impact of business changes and commercial decisions • Managing the implementation of new accounting standards and associated judgements, estimates and assumptions, including appropriate policy and process documentation and review • Reviewing simple journals and reconciliations and executing more complex ones • Liaising with external auditors. Managing stakeholders within the business to ensure expectations and timelines are met • Contributing to continuous improvement of the risk and control environment across the Bank And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns. What you will need: • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • You must have sound Technical Accounting knowledge (IFRS) and experience of applying that knowledge to existing and new transactions • You must have a strong understanding of the external reporting process including engagement with external auditors and internal senior management i.e. CF • You must have experience of drafting and reviewing interim and annual financial statements • Experience of Financial Services, ideally Retail Banking, highly desired • Professional Accountancy qualification ACA, ACCA, CIMA or equivalent • Strong change/project management skills, demonstrated by record of delivery, and the ability to meet tight deadlines and distil the detail into structured outputs of high quality Our promise to you • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Job Description: We are looking for a Chief Technology Officer for Electro-Optic Systems to join our Radar and Advanced Targeting Capability Management team. Reporting to the VP Capability & CTO, you will be working across the whole business and with external stakeholders to ensure that we develop and access the right technologies and skills for the future of the business. You will have the opportunity to define the internal advanced research programme, as well as helping to shape and align external research and technology development activities across academia, research frameworks and industrial partners. You will also work closely with the Electro-Optic Capability team ensuring that these new and emerging technologies have a route to be embodied in attractive and competitive products in the marketplace. What you will do as a Chief Technology Officer for Electro-Optic Systems: To define and monitor the progress of the internally funded Advanced Research programme, ensuring the technologies and skills are aligned with our product and technology roadmaps Monitor the level of our technology and manufacturing capabilities, performing technology scouting and assessment of new, emerging or existing technologies Lead our engagements with universities, SMEs, national and international government agencies and research frameworks to bring new technologies and skills into the business Lead and coordinate initiatives to secure R&D funding from third parties Foster a culture of open innovation across the business Manage the Intellectual Property portfolio across our Electro-Optic products & manufacturing capabilities What we need from you A track record in delivering technical leadership and strategic vision A passion for Electro-Optic technologies Domain knowledge of our Electro-Optic products, suppliers and customers Awareness of the challenges in product development and manufacturing Strong interpersonal skills in managing a diverse set of internal and external stakeholders Security Clearance You must be eligible for full security clearance. For more information and guidance please visit : Life at Leonardo With a company funded benefits package, a commitment to learning and development, and a flexible approach to working hours focused on the needs of both our employees and customers, a career with Leonardo has never offered as many opportunities or been more accessible to as many people. Flexible Working: Flexible hours with hybrid working options. For part time opportunities, please talk to us Company funded flexible benefits: Access to private healthcare, dental schemes, Workplace ISA, Go Green Car Scheme, technology and lifestyle options (£500 annual allowance) Holidays: 25 days plus bank holidays, option to buy/sell leave and to accrue up to 12 additional flexi leave days per year Pension: Award winning pension scheme Wellbeing: Employee Assistance Programme with access to free mental health support, financial wellbeing support and network groups to demonstrate our ongoing commitment to diversity & inclusion (Enable, Pride, Equalise, Reservists, Carers) Lifestyle: Discounted Gym membership, Cycle to work scheme Training: Free access to more than 4000 online courses via Coursera Referral Incentive: You can earn a reward for successfully referring a friend or family member Bonus: Scheme in place for all employees at management level and below For a full list of our Company benefits please visit our website. Leonardo is a global high-tech company and one of the key players in Aerospace, Defence and Security. Headquartered in Italy, Leonardo has over 45,000 employees, of which 8,000 are based at 8 sites throughout the UK. At Leonardo UK, we believe that a diverse and inclusive work environment unlocks our people's full potential and drives innovation and creativity. We work hard to offer a welcoming, accessible and inclusive place to work for all of our people, creating a culture where everyone can thrive, feel safe and have a sense of belonging and connection. This is a great opportunity to bring your talents and form an integral part of Leonardo's future. We can help you develop your skills and offer great opportunities to develop and grow, so why not join us. Primary Location: GB - Edinburgh Contract Type: Permanent Hybrid Working: Hybrid
May 16, 2024
Full time
Job Description: We are looking for a Chief Technology Officer for Electro-Optic Systems to join our Radar and Advanced Targeting Capability Management team. Reporting to the VP Capability & CTO, you will be working across the whole business and with external stakeholders to ensure that we develop and access the right technologies and skills for the future of the business. You will have the opportunity to define the internal advanced research programme, as well as helping to shape and align external research and technology development activities across academia, research frameworks and industrial partners. You will also work closely with the Electro-Optic Capability team ensuring that these new and emerging technologies have a route to be embodied in attractive and competitive products in the marketplace. What you will do as a Chief Technology Officer for Electro-Optic Systems: To define and monitor the progress of the internally funded Advanced Research programme, ensuring the technologies and skills are aligned with our product and technology roadmaps Monitor the level of our technology and manufacturing capabilities, performing technology scouting and assessment of new, emerging or existing technologies Lead our engagements with universities, SMEs, national and international government agencies and research frameworks to bring new technologies and skills into the business Lead and coordinate initiatives to secure R&D funding from third parties Foster a culture of open innovation across the business Manage the Intellectual Property portfolio across our Electro-Optic products & manufacturing capabilities What we need from you A track record in delivering technical leadership and strategic vision A passion for Electro-Optic technologies Domain knowledge of our Electro-Optic products, suppliers and customers Awareness of the challenges in product development and manufacturing Strong interpersonal skills in managing a diverse set of internal and external stakeholders Security Clearance You must be eligible for full security clearance. For more information and guidance please visit : Life at Leonardo With a company funded benefits package, a commitment to learning and development, and a flexible approach to working hours focused on the needs of both our employees and customers, a career with Leonardo has never offered as many opportunities or been more accessible to as many people. Flexible Working: Flexible hours with hybrid working options. For part time opportunities, please talk to us Company funded flexible benefits: Access to private healthcare, dental schemes, Workplace ISA, Go Green Car Scheme, technology and lifestyle options (£500 annual allowance) Holidays: 25 days plus bank holidays, option to buy/sell leave and to accrue up to 12 additional flexi leave days per year Pension: Award winning pension scheme Wellbeing: Employee Assistance Programme with access to free mental health support, financial wellbeing support and network groups to demonstrate our ongoing commitment to diversity & inclusion (Enable, Pride, Equalise, Reservists, Carers) Lifestyle: Discounted Gym membership, Cycle to work scheme Training: Free access to more than 4000 online courses via Coursera Referral Incentive: You can earn a reward for successfully referring a friend or family member Bonus: Scheme in place for all employees at management level and below For a full list of our Company benefits please visit our website. Leonardo is a global high-tech company and one of the key players in Aerospace, Defence and Security. Headquartered in Italy, Leonardo has over 45,000 employees, of which 8,000 are based at 8 sites throughout the UK. At Leonardo UK, we believe that a diverse and inclusive work environment unlocks our people's full potential and drives innovation and creativity. We work hard to offer a welcoming, accessible and inclusive place to work for all of our people, creating a culture where everyone can thrive, feel safe and have a sense of belonging and connection. This is a great opportunity to bring your talents and form an integral part of Leonardo's future. We can help you develop your skills and offer great opportunities to develop and grow, so why not join us. Primary Location: GB - Edinburgh Contract Type: Permanent Hybrid Working: Hybrid
Here at RazorSecure, we are specialists in providing Rail Cyber Security Solutions. We are at the cutting edge of cybersecurity development, offering a comprehensive solution for rail cybersecurity. Our technology is powered by machine learning and designed to protect rolling stock, signalling and infrastructure systems. The quality of our technology speaks for itself. That's why we're backed by global investors including Breed Reply, and NBI. RazorSecure is headquartered in Basingstoke UK with work currently ongoing in Europe, Australasia and the United States with leading rail operators, train builders and system suppliers. We are looking for a full-time COO, to help guide the business through the next stage of growth. You will work closely with the CEO to ensure alignment across the business, mentor key staff and drive improvements in business processes and growth initiatives across the business. While the role is primarily working from home, proximity to the HQ in Basingstoke is preferred for regular in-person meetings. What will your role involve? As COO you will take on responsibility for the most of the day to day operations of the business including administration, defining and implementing KPIs and taking ownership of management of business processes. With an eye for detail, you will take on many of the functional business processes and ensure that they continue to scale as we grow the business. You should be comfortable interacting with Company Board members and key investors while supporting shareholders on an on-going basis. Reporting to the CEO, you will play a highly visible leadership role in the company and will contribute to board reports and attend meetings if necessary. Your responsibilities will include: Working with the CEO to execute the business strategy, help the business scale and operate as the CEO's right hand Driving efficiency, cross-team commercial focus and reporting in the business and ensure that we maximise the potential of the team Maintain & promote our company culture, vision and inclusive working environment Reviewing and driving the hiring strategy with our Head of People to ensure that we have the right people at the right time Mentoring key staff and helping them to manage the growth of their teams Identifying gaps in the business from a governance, risk, hiring and operational perspective and ensuring that they are handled Definition, implementation and reporting of business KPIs Compiling monthly reports to be shared with the CEO and board of directors Managing external relationships with professional advisors and partners Required skills: Experience in a leadership role in an early-stage growth business Excellent leadership skills with the ability to communicate effectively at all levels of the business Solid understanding of data analysis and defining KPIs that measure actual business performance Knowledge of the rail industry and working with large organisations including as train builders, owners and operators What do we offer? Challenging work in an interesting field with some awesome technology Being part of a fast-growing international company with an energetic and dedicated team A culture focused on delivering high quality product while having fun Competitive salary and share options Competitive benefits package and flexible holiday arrangements
May 16, 2024
Full time
Here at RazorSecure, we are specialists in providing Rail Cyber Security Solutions. We are at the cutting edge of cybersecurity development, offering a comprehensive solution for rail cybersecurity. Our technology is powered by machine learning and designed to protect rolling stock, signalling and infrastructure systems. The quality of our technology speaks for itself. That's why we're backed by global investors including Breed Reply, and NBI. RazorSecure is headquartered in Basingstoke UK with work currently ongoing in Europe, Australasia and the United States with leading rail operators, train builders and system suppliers. We are looking for a full-time COO, to help guide the business through the next stage of growth. You will work closely with the CEO to ensure alignment across the business, mentor key staff and drive improvements in business processes and growth initiatives across the business. While the role is primarily working from home, proximity to the HQ in Basingstoke is preferred for regular in-person meetings. What will your role involve? As COO you will take on responsibility for the most of the day to day operations of the business including administration, defining and implementing KPIs and taking ownership of management of business processes. With an eye for detail, you will take on many of the functional business processes and ensure that they continue to scale as we grow the business. You should be comfortable interacting with Company Board members and key investors while supporting shareholders on an on-going basis. Reporting to the CEO, you will play a highly visible leadership role in the company and will contribute to board reports and attend meetings if necessary. Your responsibilities will include: Working with the CEO to execute the business strategy, help the business scale and operate as the CEO's right hand Driving efficiency, cross-team commercial focus and reporting in the business and ensure that we maximise the potential of the team Maintain & promote our company culture, vision and inclusive working environment Reviewing and driving the hiring strategy with our Head of People to ensure that we have the right people at the right time Mentoring key staff and helping them to manage the growth of their teams Identifying gaps in the business from a governance, risk, hiring and operational perspective and ensuring that they are handled Definition, implementation and reporting of business KPIs Compiling monthly reports to be shared with the CEO and board of directors Managing external relationships with professional advisors and partners Required skills: Experience in a leadership role in an early-stage growth business Excellent leadership skills with the ability to communicate effectively at all levels of the business Solid understanding of data analysis and defining KPIs that measure actual business performance Knowledge of the rail industry and working with large organisations including as train builders, owners and operators What do we offer? Challenging work in an interesting field with some awesome technology Being part of a fast-growing international company with an energetic and dedicated team A culture focused on delivering high quality product while having fun Competitive salary and share options Competitive benefits package and flexible holiday arrangements
Introduction Bike Club offers subscription kids bikes, which you exchange as your children grow. We are one of the leading consumer circular economy businesses In Europe and the second largest bike rental business in the world. You should consider this role if: You possess 6+ years of experience in Customer Service, with a strong background in D2C operations, business strategy, process optimization, and team leadership. You have a track record of collaborating closely with Senior Leadership Teams. You have a vibrant personality with an engaging approach, ready to lead, mentor, and champion a team. You thrive in finding new ways of driving loyalty, purchasing intent and advocacy. You are driven by the opportunity to make a lasting impact on the company's growth trajectory and to inspire a customer-centric culture. You have a proven-track record of using customer service management tools (ideally Salesforce Service Cloud) within a D2C environment (ideally E-commerce) to exceed business KPI's. Knowledge of Spanish, Netherlands and German customer service is advantageous. About Bike Club Join Bike Club, where we're revolutionizing the way kids ride with our premium subscription service for high-quality bikes. It's hassle-free - pay monthly digitally, and if your child outgrows their bike, you can seamlessly swap it for a larger model, fostering a circular economy while ensuring your child always has the perfect fit. As one of Europe's top circular economy enterprises, boasting over 60,000 members and the world's largest fleet of children's bike rentals, we're making waves. Our footprint spans from London to Gibraltar, Berlin, Barcelona, and the Netherlands. As the Head of Customer Service, you will represent the member experience across the business, shaping day-to-day customer interactions and streamlining processes for Bike Club's members. Join us and play a crucial role in Bike Club's ongoing success. With approximately 120 employees across five markets (UK, DE, NL, ES, AT), our company is primarily based in London, but you'll witness significant growth in our European teams and you can expect that occasional travel is a part of this exciting role. We want to use our circular model to inspire tomorrow's cyclists. To do this we aim to be a top three provider of kids bikes In Europe. We want families to be able to join Bike Club from Barcelona to Berlin to London. Tasks What We Are Looking For: In this pivotal role as Head of Customer Service with a strong European focus, your primary objective will be to drive profitable growth and operational efficiency while delivering exceptional service experiences tailored to our diverse European customer base. You will develop a comprehensive understanding of our products and their suitability for children's unique needs, leveraging Salesforce as both a service management and reporting platform. Reporting directly to the Chief Marketing Officer, you will play a vital role in collaborating closely with all European teams to ensure cohesive and customer- centric initiatives that resonate with regional preferences and cultural nuances. Sharing performance data and fostering collaboration across teams will be essential components of this role. We are seeking a leader who can skilfully utilize data insights, including those from Salesforce and Shopify, to optimize our customer service operations and enhance the overall user experience across Europe. Requirements What You'll Do: Customer Service Strategy and Leadership: Dive deep into understanding our customers' needs, purchase drivers, and challenges, devising innovative solutions to create exceptional customer service experiences. Collaborate closely with the CMO to establish standardized procedures and best practices, ensuring seamless operations that prioritize customer satisfaction across all markets. Lead the implementation of Customer Experience advancements aimed at enhancing user journeys and sales conversion, whilst fostering greater engagement with our kids' bike products. Training and Performance Management: Develop and deliver comprehensive training programs to empower the customer service team, including a robust onboarding programme, to provide exceptional support aligned with company values and customer needs. Set up key performance indicators (KPIs) and service level agreements (SLAs) to measure and continuously improve team performance and customer satisfaction. Quality Control and Data Integrity: Establish rigorous quality control measures to uphold the integrity and reliability of our customer service platforms, ensuring accurate and timely support for our young riders and their families. Lead initiatives to maintain data accuracy and validity, ensuring that Bike Club management have access accurate and meaningful reporting suite covering all aspects of customer service operations. Keep a close eye on backlogs and issue escalations, constantly balancing business requirements with our strong desire for positive member outcomes. Strategic Decision-Making: Utilize data-driven insights to shape strategic initiatives that optimize customer service operations and drive efficiency. Leverage analytics to identify process improvement opportunities and collaborate with technical and operational teams to add the member perspective into relevant projects. Leadership and Collaboration: Provide visionary leadership to the customer service team, fostering a culture of excellence, innovation, and customer-centricity. Collaborate closely with senior leadership to develop and execute strategic initiatives that align with organizational goals and drive commercial success. Facilitate cross-functional collaboration to ensure alignment and synergy across departments, driving collective efforts towards delivering outstanding customer service and achieving business objectives. Commercial Awareness: Apply commercial acumen to customer service initiatives, aligning strategies with broader business objectives and commercial strategies to drive growth and profitability in the kids' bike market segment. Benefits Benefits 26 days annual leave plus bank holidays. Additional days holiday for every year worked. 3% Pension contributions (salary sacrifice on basic pay) Central London office Flexible working and Work From Anywhere policy in August and Xmas period Regular social events during office hours £30/month discount towards Bike Club subscription and products Cyclescheme Private Medical Insurance Nursery Benefit Ready to take your career into a higher gear with Bike Club? We're keen to pedal forward with you on our team!
May 16, 2024
Full time
Introduction Bike Club offers subscription kids bikes, which you exchange as your children grow. We are one of the leading consumer circular economy businesses In Europe and the second largest bike rental business in the world. You should consider this role if: You possess 6+ years of experience in Customer Service, with a strong background in D2C operations, business strategy, process optimization, and team leadership. You have a track record of collaborating closely with Senior Leadership Teams. You have a vibrant personality with an engaging approach, ready to lead, mentor, and champion a team. You thrive in finding new ways of driving loyalty, purchasing intent and advocacy. You are driven by the opportunity to make a lasting impact on the company's growth trajectory and to inspire a customer-centric culture. You have a proven-track record of using customer service management tools (ideally Salesforce Service Cloud) within a D2C environment (ideally E-commerce) to exceed business KPI's. Knowledge of Spanish, Netherlands and German customer service is advantageous. About Bike Club Join Bike Club, where we're revolutionizing the way kids ride with our premium subscription service for high-quality bikes. It's hassle-free - pay monthly digitally, and if your child outgrows their bike, you can seamlessly swap it for a larger model, fostering a circular economy while ensuring your child always has the perfect fit. As one of Europe's top circular economy enterprises, boasting over 60,000 members and the world's largest fleet of children's bike rentals, we're making waves. Our footprint spans from London to Gibraltar, Berlin, Barcelona, and the Netherlands. As the Head of Customer Service, you will represent the member experience across the business, shaping day-to-day customer interactions and streamlining processes for Bike Club's members. Join us and play a crucial role in Bike Club's ongoing success. With approximately 120 employees across five markets (UK, DE, NL, ES, AT), our company is primarily based in London, but you'll witness significant growth in our European teams and you can expect that occasional travel is a part of this exciting role. We want to use our circular model to inspire tomorrow's cyclists. To do this we aim to be a top three provider of kids bikes In Europe. We want families to be able to join Bike Club from Barcelona to Berlin to London. Tasks What We Are Looking For: In this pivotal role as Head of Customer Service with a strong European focus, your primary objective will be to drive profitable growth and operational efficiency while delivering exceptional service experiences tailored to our diverse European customer base. You will develop a comprehensive understanding of our products and their suitability for children's unique needs, leveraging Salesforce as both a service management and reporting platform. Reporting directly to the Chief Marketing Officer, you will play a vital role in collaborating closely with all European teams to ensure cohesive and customer- centric initiatives that resonate with regional preferences and cultural nuances. Sharing performance data and fostering collaboration across teams will be essential components of this role. We are seeking a leader who can skilfully utilize data insights, including those from Salesforce and Shopify, to optimize our customer service operations and enhance the overall user experience across Europe. Requirements What You'll Do: Customer Service Strategy and Leadership: Dive deep into understanding our customers' needs, purchase drivers, and challenges, devising innovative solutions to create exceptional customer service experiences. Collaborate closely with the CMO to establish standardized procedures and best practices, ensuring seamless operations that prioritize customer satisfaction across all markets. Lead the implementation of Customer Experience advancements aimed at enhancing user journeys and sales conversion, whilst fostering greater engagement with our kids' bike products. Training and Performance Management: Develop and deliver comprehensive training programs to empower the customer service team, including a robust onboarding programme, to provide exceptional support aligned with company values and customer needs. Set up key performance indicators (KPIs) and service level agreements (SLAs) to measure and continuously improve team performance and customer satisfaction. Quality Control and Data Integrity: Establish rigorous quality control measures to uphold the integrity and reliability of our customer service platforms, ensuring accurate and timely support for our young riders and their families. Lead initiatives to maintain data accuracy and validity, ensuring that Bike Club management have access accurate and meaningful reporting suite covering all aspects of customer service operations. Keep a close eye on backlogs and issue escalations, constantly balancing business requirements with our strong desire for positive member outcomes. Strategic Decision-Making: Utilize data-driven insights to shape strategic initiatives that optimize customer service operations and drive efficiency. Leverage analytics to identify process improvement opportunities and collaborate with technical and operational teams to add the member perspective into relevant projects. Leadership and Collaboration: Provide visionary leadership to the customer service team, fostering a culture of excellence, innovation, and customer-centricity. Collaborate closely with senior leadership to develop and execute strategic initiatives that align with organizational goals and drive commercial success. Facilitate cross-functional collaboration to ensure alignment and synergy across departments, driving collective efforts towards delivering outstanding customer service and achieving business objectives. Commercial Awareness: Apply commercial acumen to customer service initiatives, aligning strategies with broader business objectives and commercial strategies to drive growth and profitability in the kids' bike market segment. Benefits Benefits 26 days annual leave plus bank holidays. Additional days holiday for every year worked. 3% Pension contributions (salary sacrifice on basic pay) Central London office Flexible working and Work From Anywhere policy in August and Xmas period Regular social events during office hours £30/month discount towards Bike Club subscription and products Cyclescheme Private Medical Insurance Nursery Benefit Ready to take your career into a higher gear with Bike Club? We're keen to pedal forward with you on our team!
What you'll bring to the team Shape finance's global future at Merlin! Join as Finance Director - Commercial & Marketing, leading strategic decisions and driving innovative ventures. This role will involve crafting performance protocols, refining capital strategies and fostering excellence. This position will be instrumental in pioneering intricate financial frameworks, advising stakeholders and aligning decisions with our vision. The role involves collaborating on groundbreaking financial strategies and boosting profitability, whist, uncovering trends and empowering swift decisions. By optimising capital allocation for guest satisfaction and financial growth, this post ensures precise governance and financial control, mitigating risks, as well as driving team strategy, fostering continual improvement for shared goals. You will be adept at forging deep stakeholder connections, offering expert financial guidance and collaborating with the Chief Marketing Officer for aligned growth strategies. Through partnering with commercial & marketing to drive profitable innovation, you will optimise pricing models for global guest satisfaction. Having prior experience of empower decision-making with real-time performance tools, maximising ROI through agile steering, capital allocation, as well as prioritising initiatives for satisfaction and performance. You'll foster collaboration with clear capital roadmaps, champion transparency and ensuring accountability through exemplary leadership. With an understanding of how to craft forward-looking financial models, guiding strategic decisions with foresight and savvy scenario planning, you will maintain strict global financial control, ensuring every dollar contributes to our goals. With a track record of igniting team growth through a culture of continuous improvement and personalised mentorship, empowering every member to excel, you'll leverage this expertise to further strengthen our team. Qualifications & Experience We're seeking a fully qualified accountant with 15+ years of finance experience, preferably in leisure/hospitality or consumer products, with remote team management skills. You must possess exceptional communication and presentation abilities with the ability to translate complex information for diverse stakeholders. Strong analytical skills are crucial for converting strategic visions into actionable models, driving profitability and a proactive use of technical expertise to inform decision-making is essential. The successful applicant will be capable of building trust and positive relationships with stakeholders, gathering diverse viewpoints as well as maintaining an awareness of external factors impacting business, devising strategies to mitigate risks. You will utilise technical knowledge to develop sustainable business strategies, mentoring others whilst operating autonomously, setting clear objectives and anticipating key issues. Benefits We're growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects - ideal if you're already fantastic and want to become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 25 days' holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO. If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at and one of the team will get back to you as soon as possible. Pay Range Competitive
May 16, 2024
Full time
What you'll bring to the team Shape finance's global future at Merlin! Join as Finance Director - Commercial & Marketing, leading strategic decisions and driving innovative ventures. This role will involve crafting performance protocols, refining capital strategies and fostering excellence. This position will be instrumental in pioneering intricate financial frameworks, advising stakeholders and aligning decisions with our vision. The role involves collaborating on groundbreaking financial strategies and boosting profitability, whist, uncovering trends and empowering swift decisions. By optimising capital allocation for guest satisfaction and financial growth, this post ensures precise governance and financial control, mitigating risks, as well as driving team strategy, fostering continual improvement for shared goals. You will be adept at forging deep stakeholder connections, offering expert financial guidance and collaborating with the Chief Marketing Officer for aligned growth strategies. Through partnering with commercial & marketing to drive profitable innovation, you will optimise pricing models for global guest satisfaction. Having prior experience of empower decision-making with real-time performance tools, maximising ROI through agile steering, capital allocation, as well as prioritising initiatives for satisfaction and performance. You'll foster collaboration with clear capital roadmaps, champion transparency and ensuring accountability through exemplary leadership. With an understanding of how to craft forward-looking financial models, guiding strategic decisions with foresight and savvy scenario planning, you will maintain strict global financial control, ensuring every dollar contributes to our goals. With a track record of igniting team growth through a culture of continuous improvement and personalised mentorship, empowering every member to excel, you'll leverage this expertise to further strengthen our team. Qualifications & Experience We're seeking a fully qualified accountant with 15+ years of finance experience, preferably in leisure/hospitality or consumer products, with remote team management skills. You must possess exceptional communication and presentation abilities with the ability to translate complex information for diverse stakeholders. Strong analytical skills are crucial for converting strategic visions into actionable models, driving profitability and a proactive use of technical expertise to inform decision-making is essential. The successful applicant will be capable of building trust and positive relationships with stakeholders, gathering diverse viewpoints as well as maintaining an awareness of external factors impacting business, devising strategies to mitigate risks. You will utilise technical knowledge to develop sustainable business strategies, mentoring others whilst operating autonomously, setting clear objectives and anticipating key issues. Benefits We're growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects - ideal if you're already fantastic and want to become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 25 days' holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO. If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at and one of the team will get back to you as soon as possible. Pay Range Competitive