Best Practice Network
Job Responsibilities Internal Quality assurance To conduct quality assurance and improvement activities in line with the IQA Strategy and awarding body requirements throughout the learner journey, from on-boarding activities to Gateway. Produce sampling plans based on risk and in line with the IQA strategy Conduct observations of coaching, teaching, learning and assessment (in the workplace and remotely) providing clear, constructive, supportive, and timely feedback to tutors and performance managers. Monitor assessment to ensure learners' progress timely through their programme providing clear, constructive, supportive, and timely feedback to Apprenticeship Tutors. Work in collaboration to undertake EQA visits under the direction of Quality, Compliance and Impact Manager to ensure Awarding Organisation compliance. Share best practice, lead participation in standardisation activities to enhance and develop the programme and ensure consistency of assessment decisions Monitor candidate progress and provide Apprenticeship Tutors support to ensure completion of Functional Skills exams, portfolios, gateway agreements, end point assessments and other targets to ensure timely completion Conduct sample marking of assessments to ensure consistent outcomes for learners and provide feedback/reports to Quality, Compliance and Impact Manager. Ensure checks on pen portraits are completed by Apprenticeship Tutors for all apprentices Monitoring the recording and reporting of ALS. Supporting Apprenticeship Tutors on ALS delivery and recording. Obtain, collate, and act upon feedback from apprentices and their employers. Training Deliver training, mentoring and support to Apprenticeship Tutors to ensure compliance with the teaching and assessment standards including English and maths Deliver induction training to new Apprenticeship tutors Support associates and or staff in the completion of their Assessor and/or Internal Quality Assurer qualifications. Work closely with Apprenticeship Quality, Compliance and Impact Manager to develop on-going development plans for staff to ensure that they have skills, knowledge and competence to fulfiltheir role Seek feedback, collect information and continually reflect on own practice Prioritise areas for own development and plan how learning and development will be achieved Co-Ordination Highlight improvement ideas to the Quality team to ensure the programme reflects current operational requirements Work within established company policies and procedures, including those related to government funding rules Provide appropriate data and information regarding the programme and learners as required and contribute to the regular self-assessment monitoring process Attend CPD and Standardisation events as appropriate including relevant qualification updates, training, meetings, events and disseminate information and good practice guidance to colleagues as required. Work effectively with the Quality, Compliance and Impact Manager to ensure effective & timely quality assurance to meet contractual requirements Ensure provision delivery meets a minimum of a grade 2 Ofsted grade (measured through internal inspection) Minimise out of funded learners (i.e. those past their completion date) Maintain clear IQA records relevant to a group of individual candidates and Apprenticeship Tutors Administration Ensure all relevant on-boarding documentation of new candidates on the programme is accurate and complete on BUD Review and ensure Apprentice Tutors' CPD logs are accurately maintained Contribute towards the development of the Self-Assessment Review and Quality Improvement Plan Any other duties connected with the post as are reasonably required from time to time Equality & Diversity Support and promote equality and diversity at Best Practice Network to ensure equality of opportunity for all learners, visitors and staff and the elimination of discriminatory practices Safeguarding Support and promote the safeguarding agenda at Best Practice Network to ensure learners, visitors and staff are safeguarded. Essential Hold an Assessor qualification Hold an IQA qualification (V1, D34, TAQA) Occupational Competence Level 5 Early Years Education and or Leadership and Management or Education and Teaching Hold Level 2 English and math qualifications, GCSE, A Level or Functional Skills L2 Experience in assessing and quality assurance (ideally within an education environment) Able to develop strong professional relationships with employers and learners Have strong IT skills and experience of working across a range of software packages. Microsoft 365, word, excel, power point and teams Hold a full driving licence, have own vehicle and be willing to travel to customer sites and Bristol head office Have high levels of motivation and the ability to use own initiative Have an ability to contribute positively to a team and value others' contributions Desirable Criteria Hold a relevant degree Teaching qualification L4 or above Have a clear understanding of national developments within the Education and apprenticeships sector and End Point Process We will need perform an enhanced DBS check on the successful candidate. This check will refresh and update throughout your employment with us. The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions each year by processing and issuing DBS checks for England, Wales, the Channel Islands and the Isle of Man. DBS also maintains the Adults' and Children's Barred Lists, and makes considered decisions as to whether an individual should be included on one or both of these lists and barred from engaging in regulated activity.
Job Responsibilities Internal Quality assurance To conduct quality assurance and improvement activities in line with the IQA Strategy and awarding body requirements throughout the learner journey, from on-boarding activities to Gateway. Produce sampling plans based on risk and in line with the IQA strategy Conduct observations of coaching, teaching, learning and assessment (in the workplace and remotely) providing clear, constructive, supportive, and timely feedback to tutors and performance managers. Monitor assessment to ensure learners' progress timely through their programme providing clear, constructive, supportive, and timely feedback to Apprenticeship Tutors. Work in collaboration to undertake EQA visits under the direction of Quality, Compliance and Impact Manager to ensure Awarding Organisation compliance. Share best practice, lead participation in standardisation activities to enhance and develop the programme and ensure consistency of assessment decisions Monitor candidate progress and provide Apprenticeship Tutors support to ensure completion of Functional Skills exams, portfolios, gateway agreements, end point assessments and other targets to ensure timely completion Conduct sample marking of assessments to ensure consistent outcomes for learners and provide feedback/reports to Quality, Compliance and Impact Manager. Ensure checks on pen portraits are completed by Apprenticeship Tutors for all apprentices Monitoring the recording and reporting of ALS. Supporting Apprenticeship Tutors on ALS delivery and recording. Obtain, collate, and act upon feedback from apprentices and their employers. Training Deliver training, mentoring and support to Apprenticeship Tutors to ensure compliance with the teaching and assessment standards including English and maths Deliver induction training to new Apprenticeship tutors Support associates and or staff in the completion of their Assessor and/or Internal Quality Assurer qualifications. Work closely with Apprenticeship Quality, Compliance and Impact Manager to develop on-going development plans for staff to ensure that they have skills, knowledge and competence to fulfiltheir role Seek feedback, collect information and continually reflect on own practice Prioritise areas for own development and plan how learning and development will be achieved Co-Ordination Highlight improvement ideas to the Quality team to ensure the programme reflects current operational requirements Work within established company policies and procedures, including those related to government funding rules Provide appropriate data and information regarding the programme and learners as required and contribute to the regular self-assessment monitoring process Attend CPD and Standardisation events as appropriate including relevant qualification updates, training, meetings, events and disseminate information and good practice guidance to colleagues as required. Work effectively with the Quality, Compliance and Impact Manager to ensure effective & timely quality assurance to meet contractual requirements Ensure provision delivery meets a minimum of a grade 2 Ofsted grade (measured through internal inspection) Minimise out of funded learners (i.e. those past their completion date) Maintain clear IQA records relevant to a group of individual candidates and Apprenticeship Tutors Administration Ensure all relevant on-boarding documentation of new candidates on the programme is accurate and complete on BUD Review and ensure Apprentice Tutors' CPD logs are accurately maintained Contribute towards the development of the Self-Assessment Review and Quality Improvement Plan Any other duties connected with the post as are reasonably required from time to time Equality & Diversity Support and promote equality and diversity at Best Practice Network to ensure equality of opportunity for all learners, visitors and staff and the elimination of discriminatory practices Safeguarding Support and promote the safeguarding agenda at Best Practice Network to ensure learners, visitors and staff are safeguarded. Essential Hold an Assessor qualification Hold an IQA qualification (V1, D34, TAQA) Occupational Competence Level 5 Early Years Education and or Leadership and Management or Education and Teaching Hold Level 2 English and math qualifications, GCSE, A Level or Functional Skills L2 Experience in assessing and quality assurance (ideally within an education environment) Able to develop strong professional relationships with employers and learners Have strong IT skills and experience of working across a range of software packages. Microsoft 365, word, excel, power point and teams Hold a full driving licence, have own vehicle and be willing to travel to customer sites and Bristol head office Have high levels of motivation and the ability to use own initiative Have an ability to contribute positively to a team and value others' contributions Desirable Criteria Hold a relevant degree Teaching qualification L4 or above Have a clear understanding of national developments within the Education and apprenticeships sector and End Point Process We will need perform an enhanced DBS check on the successful candidate. This check will refresh and update throughout your employment with us. The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions each year by processing and issuing DBS checks for England, Wales, the Channel Islands and the Isle of Man. DBS also maintains the Adults' and Children's Barred Lists, and makes considered decisions as to whether an individual should be included on one or both of these lists and barred from engaging in regulated activity.
Career poster
Rotherham, Yorkshire
Want to make a difference? We're looking for an experienced Office Manager to support the day to day running of all our operations, together with some ancillary involvement with other small commercial enterprises operating from the same premises. You already have broad commercial experience; this is essential. You have worked previously for several years in an administrative/ customer service environment and are flexible enough to be comfortable with managing rapidly changing priorities. Who We Are Focus Awards Ltd is an Ofqual-regulated Awarding Organisation (AO). We create, develop, and provide qualifications to trainers and training providers for sale and delivery to their learners. Who You Are You are a 'people person', able to get on with anyone and everyone (internal and external) while remaining objective and fair in all your dealings with them. You don't turn a drama into a crisis We want to recruit somebody who is warm, friendly, and sociable, yet confident, capable, and competent. You can think critically and independently, are keen to adopt new technologies and approaches, and not afraid to make your mark. Discretion and confidentiality, combined with the ability and desire to "muck in" and engage with the existing team are vital attributes, as are management and supervisory experience. You must also have the capability and mental agility to deal with difficult people and challenging situations occasionally. Your technical skills (reading, writing, and maths) must be of high quality, and you must be a capable communicator. You should be adept at solving routine problems in the office environment. You must be able to engage with office informalities whilst maintaining a high standard of integrity, professionalism, and objectivity. You will want to develop and improve your skills and competencies, contributing to your own career progression, and will be both encouraged and supported to make a positive contribution to our small, dedicated, close-knit team. You will also manage and liaise with several independent remote contractors, including designers, programmers, and developers (for our several bespoke software packages), professional Quality Assurers who visit our Approved Centres, and others. Depending on what is 'in the pipeline' at any one point in time, remote staff numbers can exceed in-house people. Workload can fluctuate between the mundane, routine, office and admin operations, and intense, fast-paced development programmes for marketing campaigns, generation of new materials, and periodic audit visits from the Regulator. Our office, situated in a prime business district location, has been designed to provide a contemporary yet comfortable working environment aimed at supporting the wellbeing of staff. We have a strong desire to maintain a stable and happy workforce with high levels of staff retention. Additional Responsibilities You're often the first point of contact with people from both inside and outside the CEO's several business interests, including those outside the education sector. Tasks include liaising with tenants, estate agents, and independent contractors to help manage his property portfolio, as well as communicating with the government's Regulator (Ofqual) and stakeholders for Focus Awards. Some legal and contract knowledge is desirable, and simple bookkeeping and accounting skills an advantage, but you'll also take care of 'routine' office activities such as dealing with customer service enquires and complaints, recording minutes of business meetings and external audits, and such. Knowledge of the regulated education sector would be of great benefit. General Duties Devising/maintaining office systems, including data management and filing Arranging travel and accommodation, and occasionally travelling with the CEO to take notes or dictation at meetings or to provide general assistance during presentations Screening phone calls, enquiries, and requests, and handling them when appropriate Meeting and greeting visitors at all levels of seniority Organising and maintaining diaries and making appointments Dealing with incoming email, faxes, and post, often corresponding on behalf of the CEO, or drafting appropriate Communications for approval Producing documents, briefing papers, reports, and presentations Organising and attending meetings and ensuring the CEO is well prepared for meetings Liaising with clients, suppliers, and other staff Working hours You'll generally work from 9am to 5pm Monday to Friday and will be primarily office-based, but you may occasionally need to be flexible to meet the needs of the business. All applicants must show evidence of the following: Good written and oral communication skills IT skills, including knowledge of a range of software packages Ability to work under pressure and to tight deadlines Good organisational and time management skills Ability to research, digest, analyse and present material clearly and concisely Excellent interpersonal skills Ability to work on own initiative Honesty and reliability Attention to detail Flexibility and adaptability to juggle a range of different tasks and be prepared to work extra hours to meet deadlines Discretion and an understanding of confidentiality issues
Want to make a difference? We're looking for an experienced Office Manager to support the day to day running of all our operations, together with some ancillary involvement with other small commercial enterprises operating from the same premises. You already have broad commercial experience; this is essential. You have worked previously for several years in an administrative/ customer service environment and are flexible enough to be comfortable with managing rapidly changing priorities. Who We Are Focus Awards Ltd is an Ofqual-regulated Awarding Organisation (AO). We create, develop, and provide qualifications to trainers and training providers for sale and delivery to their learners. Who You Are You are a 'people person', able to get on with anyone and everyone (internal and external) while remaining objective and fair in all your dealings with them. You don't turn a drama into a crisis We want to recruit somebody who is warm, friendly, and sociable, yet confident, capable, and competent. You can think critically and independently, are keen to adopt new technologies and approaches, and not afraid to make your mark. Discretion and confidentiality, combined with the ability and desire to "muck in" and engage with the existing team are vital attributes, as are management and supervisory experience. You must also have the capability and mental agility to deal with difficult people and challenging situations occasionally. Your technical skills (reading, writing, and maths) must be of high quality, and you must be a capable communicator. You should be adept at solving routine problems in the office environment. You must be able to engage with office informalities whilst maintaining a high standard of integrity, professionalism, and objectivity. You will want to develop and improve your skills and competencies, contributing to your own career progression, and will be both encouraged and supported to make a positive contribution to our small, dedicated, close-knit team. You will also manage and liaise with several independent remote contractors, including designers, programmers, and developers (for our several bespoke software packages), professional Quality Assurers who visit our Approved Centres, and others. Depending on what is 'in the pipeline' at any one point in time, remote staff numbers can exceed in-house people. Workload can fluctuate between the mundane, routine, office and admin operations, and intense, fast-paced development programmes for marketing campaigns, generation of new materials, and periodic audit visits from the Regulator. Our office, situated in a prime business district location, has been designed to provide a contemporary yet comfortable working environment aimed at supporting the wellbeing of staff. We have a strong desire to maintain a stable and happy workforce with high levels of staff retention. Additional Responsibilities You're often the first point of contact with people from both inside and outside the CEO's several business interests, including those outside the education sector. Tasks include liaising with tenants, estate agents, and independent contractors to help manage his property portfolio, as well as communicating with the government's Regulator (Ofqual) and stakeholders for Focus Awards. Some legal and contract knowledge is desirable, and simple bookkeeping and accounting skills an advantage, but you'll also take care of 'routine' office activities such as dealing with customer service enquires and complaints, recording minutes of business meetings and external audits, and such. Knowledge of the regulated education sector would be of great benefit. General Duties Devising/maintaining office systems, including data management and filing Arranging travel and accommodation, and occasionally travelling with the CEO to take notes or dictation at meetings or to provide general assistance during presentations Screening phone calls, enquiries, and requests, and handling them when appropriate Meeting and greeting visitors at all levels of seniority Organising and maintaining diaries and making appointments Dealing with incoming email, faxes, and post, often corresponding on behalf of the CEO, or drafting appropriate Communications for approval Producing documents, briefing papers, reports, and presentations Organising and attending meetings and ensuring the CEO is well prepared for meetings Liaising with clients, suppliers, and other staff Working hours You'll generally work from 9am to 5pm Monday to Friday and will be primarily office-based, but you may occasionally need to be flexible to meet the needs of the business. All applicants must show evidence of the following: Good written and oral communication skills IT skills, including knowledge of a range of software packages Ability to work under pressure and to tight deadlines Good organisational and time management skills Ability to research, digest, analyse and present material clearly and concisely Excellent interpersonal skills Ability to work on own initiative Honesty and reliability Attention to detail Flexibility and adaptability to juggle a range of different tasks and be prepared to work extra hours to meet deadlines Discretion and an understanding of confidentiality issues