Job Title: Digital Product Manager Location: Slough/Hybrid role with office and home working Salary: 70k-80k pa (depending on experience) Henderson Brown is exclusively partnered with a market leading telecommunications business in the recruitment of a Digital Product Manager in this newly created role. Our client is a leading supplier of PAYG sims and mobile accessories into independent and national retail, partnering with well recognised retailers and network providers. With impressive and stable growth, the company are keen to stay ahead of the technology curve and have launched their own eSIM service. As a result, we are seeking a versatile and proactive Digital Product Manager to drive the development and manage the eSIM platform, app, and 3rd party & consumer websites. This role will be pivotal in driving the development and growth of the company's eSIM-enabled products by managing the technology and acquisition & conversion partners. The ideal candidate will have a strong background in technology, digital product development/management, and a good understanding of direct/indirect customer acquisition. Responsibilities include: Lead product development to define user stories, product requirements, prioritise features, and drive the development of digital products and enhancements. Develop and maintain a comprehensive product roadmap, ensuring alignment with consumer acquisition & conversion objectives, market trends, and business goals. Conduct market research and competitive analysis to identify opportunities for innovation and differentiation in the market. Manage technology to optimize product offering, time to market, and customer acquisition, conversion, and retention. Work with external teams to deliver integrated acquisition & conversion campaigns across various digital channels, including online advertising, social media, email marketing, and partnerships. Lead product launches and go-to-market strategies, collaborating with marketing and customer support teams to ensure successful product adoption and customer satisfaction. Work with business development to identify and sign up key new business channels and partnerships. Define and track key performance indicators (KPIs) related to consumer acquisition, conversion & retention, and product development, such as cost per acquisition (CPA), conversion rates, product adoption & retention rates, and customer satisfaction scores. Qualifications: Bachelor's degree in marketing, business, engineering, computer science, or a related field; MBA or equivalent experience preferred. Proven track record of developing and executing digital products or services. Strong understanding of technology (ideally eSim/mobile telecoms), digital product management, and product development methodologies (e.g., Agile). Proficiency in digital marketing tools and platforms and analytics tools. Analytical mindset with the ability to interpret data, generate insights, and make data-driven decisions. Excellent communication and collaboration skills, with the ability to work effectively across teams and influence stakeholders. Experience working in an Agile development environment. Passion for innovation and delivering exceptional user experiences through technology. In return for your hard work: A salary of 70,000- 80,000 depending on experience Discretionary company bonus Hybrid working arrangement 25 days annual leave + bank holiday If you are a strategic thinker with a passion for digital innovation and a track record of driving product success, we invite you to apply for this exciting opportunity.
May 18, 2024
Full time
Job Title: Digital Product Manager Location: Slough/Hybrid role with office and home working Salary: 70k-80k pa (depending on experience) Henderson Brown is exclusively partnered with a market leading telecommunications business in the recruitment of a Digital Product Manager in this newly created role. Our client is a leading supplier of PAYG sims and mobile accessories into independent and national retail, partnering with well recognised retailers and network providers. With impressive and stable growth, the company are keen to stay ahead of the technology curve and have launched their own eSIM service. As a result, we are seeking a versatile and proactive Digital Product Manager to drive the development and manage the eSIM platform, app, and 3rd party & consumer websites. This role will be pivotal in driving the development and growth of the company's eSIM-enabled products by managing the technology and acquisition & conversion partners. The ideal candidate will have a strong background in technology, digital product development/management, and a good understanding of direct/indirect customer acquisition. Responsibilities include: Lead product development to define user stories, product requirements, prioritise features, and drive the development of digital products and enhancements. Develop and maintain a comprehensive product roadmap, ensuring alignment with consumer acquisition & conversion objectives, market trends, and business goals. Conduct market research and competitive analysis to identify opportunities for innovation and differentiation in the market. Manage technology to optimize product offering, time to market, and customer acquisition, conversion, and retention. Work with external teams to deliver integrated acquisition & conversion campaigns across various digital channels, including online advertising, social media, email marketing, and partnerships. Lead product launches and go-to-market strategies, collaborating with marketing and customer support teams to ensure successful product adoption and customer satisfaction. Work with business development to identify and sign up key new business channels and partnerships. Define and track key performance indicators (KPIs) related to consumer acquisition, conversion & retention, and product development, such as cost per acquisition (CPA), conversion rates, product adoption & retention rates, and customer satisfaction scores. Qualifications: Bachelor's degree in marketing, business, engineering, computer science, or a related field; MBA or equivalent experience preferred. Proven track record of developing and executing digital products or services. Strong understanding of technology (ideally eSim/mobile telecoms), digital product management, and product development methodologies (e.g., Agile). Proficiency in digital marketing tools and platforms and analytics tools. Analytical mindset with the ability to interpret data, generate insights, and make data-driven decisions. Excellent communication and collaboration skills, with the ability to work effectively across teams and influence stakeholders. Experience working in an Agile development environment. Passion for innovation and delivering exceptional user experiences through technology. In return for your hard work: A salary of 70,000- 80,000 depending on experience Discretionary company bonus Hybrid working arrangement 25 days annual leave + bank holiday If you are a strategic thinker with a passion for digital innovation and a track record of driving product success, we invite you to apply for this exciting opportunity.
Whirlpool are looking to recruit over 100 Trainee Engineers in 2024 and YOU could be one of them! Whirlpool are one of the world's leading household appliance brands and we are giving YOU the opportunity to train, qualify and work as a Trainee Engineer with the top global domestic appliance manufacturer. Are you looking for a Trainee Engineer role that has world class training, a clear progression path, job security, as well as great reward scheme , then we could have the perfect role for you! The Academy is open to anyone that has an interest in mechanics or engineering, enjoys being on the road and being customer facing, as well as a desire to develop a career as a Field Engineer. Through our Academy, we will provide you with fully comprehensive FIRST CLASS training, including classroom, workshop and theory with our expert trainers. Once qualified you will become the ultimate repair engineer, who's fully equipped to deal with appliance issues that occur within a customer's home. Sound interesting? What will I do as a Trainee Engineer? Field based role driving a company van and attending customer's homes. Managing your own day effectively Carrying out repairs, diagnosis and testing of domestic appliances Stock management Being an ambassador for Whirlpool and giving your customers 100% satisfaction What do I need to become a Trainee Engineer? Fantastic customer service skills, energetic, driven and great attention to detail Right to work in the UK & Full Manual UK Driving License Ideally an appropriate external delivery point for a courier to have access to deliver stock e.g. (garage, storage unit, large shed) Please note, this role can be very physically demanding and will require lifting heavy appliances Who would the role of Trainee Engineer suit? A long-term goal to be trained as a qualified Field Service Engineer Strong interest in an engineering / electrical discipline Someone that loves to be customer facing and customer service is at the heart of everything they do Loves being hands on and not afraid to get their hands dirty. The Academy includes a fully expensed training course at clients Head Office in Peterborough (overnight stays required) which consists of attending the Training Centre for 1.5 days for a Welcome, Induction, H&S, Uniform & PPE. You will then shadow an experienced engineer in the field to really get a feel for the job and see what being a Field Service Engineer is like. You'll head back to HQ for your Phase 1 of training for just under 3 weeks then back on the road for 6 weeks to put your skills to the test. After Phase 1 has been completed, you will attend training for a further 2 weeks to complete your Phase 2 Training. We are with you every step of the way! Full technical and operational support from Whirlpool and full administrative support from Concept Resourcing for the duration of your contract. What's on offer from the Concept Academy and Whirlpool? £23,299.12 rising to £24,000 after completion of 6 months Commission & overtime Workplace pension contribution Company van & fuel card 20 days holiday + Bank Holidays Access to Perkbox - Employee access to 285+ perks and discounts, Liquid Perks, Access to 24/7 GP Payable through an umbrella company (all associated costs are covered by Concept Resourcing) 12 month contract with a view to achieve a permanent role Once permanent role has been achieved you are offered a competitive salary, company pension, double holiday pay, additional earning potential & a range of other benefits. This is a fantastic role for anyone who want to become a Trainee Engineer and embark on an exciting career with a world leading brand.
May 18, 2024
Full time
Whirlpool are looking to recruit over 100 Trainee Engineers in 2024 and YOU could be one of them! Whirlpool are one of the world's leading household appliance brands and we are giving YOU the opportunity to train, qualify and work as a Trainee Engineer with the top global domestic appliance manufacturer. Are you looking for a Trainee Engineer role that has world class training, a clear progression path, job security, as well as great reward scheme , then we could have the perfect role for you! The Academy is open to anyone that has an interest in mechanics or engineering, enjoys being on the road and being customer facing, as well as a desire to develop a career as a Field Engineer. Through our Academy, we will provide you with fully comprehensive FIRST CLASS training, including classroom, workshop and theory with our expert trainers. Once qualified you will become the ultimate repair engineer, who's fully equipped to deal with appliance issues that occur within a customer's home. Sound interesting? What will I do as a Trainee Engineer? Field based role driving a company van and attending customer's homes. Managing your own day effectively Carrying out repairs, diagnosis and testing of domestic appliances Stock management Being an ambassador for Whirlpool and giving your customers 100% satisfaction What do I need to become a Trainee Engineer? Fantastic customer service skills, energetic, driven and great attention to detail Right to work in the UK & Full Manual UK Driving License Ideally an appropriate external delivery point for a courier to have access to deliver stock e.g. (garage, storage unit, large shed) Please note, this role can be very physically demanding and will require lifting heavy appliances Who would the role of Trainee Engineer suit? A long-term goal to be trained as a qualified Field Service Engineer Strong interest in an engineering / electrical discipline Someone that loves to be customer facing and customer service is at the heart of everything they do Loves being hands on and not afraid to get their hands dirty. The Academy includes a fully expensed training course at clients Head Office in Peterborough (overnight stays required) which consists of attending the Training Centre for 1.5 days for a Welcome, Induction, H&S, Uniform & PPE. You will then shadow an experienced engineer in the field to really get a feel for the job and see what being a Field Service Engineer is like. You'll head back to HQ for your Phase 1 of training for just under 3 weeks then back on the road for 6 weeks to put your skills to the test. After Phase 1 has been completed, you will attend training for a further 2 weeks to complete your Phase 2 Training. We are with you every step of the way! Full technical and operational support from Whirlpool and full administrative support from Concept Resourcing for the duration of your contract. What's on offer from the Concept Academy and Whirlpool? £23,299.12 rising to £24,000 after completion of 6 months Commission & overtime Workplace pension contribution Company van & fuel card 20 days holiday + Bank Holidays Access to Perkbox - Employee access to 285+ perks and discounts, Liquid Perks, Access to 24/7 GP Payable through an umbrella company (all associated costs are covered by Concept Resourcing) 12 month contract with a view to achieve a permanent role Once permanent role has been achieved you are offered a competitive salary, company pension, double holiday pay, additional earning potential & a range of other benefits. This is a fantastic role for anyone who want to become a Trainee Engineer and embark on an exciting career with a world leading brand.
CK Group are recruiting for an Building Services Technician to join a pharmaceutical company at their site based in Hatfield on a permanent basis. The Company: Our client is a leader in pharmaceutical research and manufactures therapies across oncology, neurology and pain disorders. Location: This role is located at our client's site in Hatfield. Building Services Technician: Your main duties will be: The maintenance and repair of facilities and utilities systems across the whole site. Mechanical and electrical work on a variety of systems. Preventative maintenance, fault finding and repair work. Ensuring systems are operating compliant to GxP regulations. Your Background: The ideal candidate for this role will have: A completed apprenticeship or significant experience in mechanical or electrical engineering. Prior experience working on utilities within regulated manufacturing (ideally pharmaceutical manufacturing). Experience with CMMS, BMS and Permit to Work systems. Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference 99756 in all correspondence.
May 18, 2024
Full time
CK Group are recruiting for an Building Services Technician to join a pharmaceutical company at their site based in Hatfield on a permanent basis. The Company: Our client is a leader in pharmaceutical research and manufactures therapies across oncology, neurology and pain disorders. Location: This role is located at our client's site in Hatfield. Building Services Technician: Your main duties will be: The maintenance and repair of facilities and utilities systems across the whole site. Mechanical and electrical work on a variety of systems. Preventative maintenance, fault finding and repair work. Ensuring systems are operating compliant to GxP regulations. Your Background: The ideal candidate for this role will have: A completed apprenticeship or significant experience in mechanical or electrical engineering. Prior experience working on utilities within regulated manufacturing (ideally pharmaceutical manufacturing). Experience with CMMS, BMS and Permit to Work systems. Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference 99756 in all correspondence.
We have an opportunity for a Major Maintenance Engineer to join our team on The M6 Routine Operation & Maintenance project based near Lockerbie. As a Major Maintenance Engineer you till be a member of the contract team reporting to the Major Maintenance Manager Responsible for organisation and coordination of all logistical operations and procedures for several major maintenance contracts, to ensure organisational effectiveness, efficiency and safety of the contract. Responsible for liaison with Autolink and outside organisations for major maintenance contracts, including assisting with structures inspections, maintenance and upgrade schemes. This will involve the management and supervision of various works packages based on project requirements, which may involve nightshift and / or weekend works. Why join us? In the 154 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us. Your profile What will your responsibilities be? Produce & implement Method Statements, Risk Assessments and Inspection and Test Plans. Carry out site reviews of Major Maintenance Scope of Works prior to packages commencing. Ensure that subcontractors provide proof of up to date, relevant CSCS cards and that all plant operatives have up to date, relevant CPCS cards appropriate to the plant used on site. Implement ITPs, ensuring that all checks are completed on works & hold points & check points are adhered to. All checklists will be signed off by subcontractors & SRM as work progresses. A final check will be completed prior to issue of the checklist to Autolink. Ensure you are familiar with the scope of works for each package & actively participate in start-up & progress meetings. Ensure all subcontractors are managed in line with CMS requirements, minutes of all meetings are recorded timeously in Pdrive & all subsequent resulting actions are completed timeously. Assist in liaising with the Employer's Agent, Statutory Undertakers, Emergency Services, Employer's Specialists, SEPA and other interested Third Parties and identify any attendance or works that may arise from such liaison. Assist the Project Manager to collate for submission to the Client information required for incorporation into the Health and Safety File. Ensure implementation of COSHH. Maintain driver log books & ensure livery of vehicles is clean and well maintained at all times. It is a core responsibility of all M6 ROM staff to report any breach of H&S. In the event of this occurring works must be stopped immediately & the situation rectified prior to works recommencing. The situation must be reported to site management & all relevant paperwork documented as per SRM procedures at the earliest opportunity. What Skills and Knowledge are essential? Experience in the Highways Maintenance Sector and a good understanding of all relevant processes. Good knowledge of maintenance products, construction details, relevant regulations and quality standards. Knowledge of packages including Insight, Highstone, IRIS & SMS. Degree or HNC in Civil Engineering or Highways related field Relevant Construction Skills Certificate Card Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team
May 18, 2024
Full time
We have an opportunity for a Major Maintenance Engineer to join our team on The M6 Routine Operation & Maintenance project based near Lockerbie. As a Major Maintenance Engineer you till be a member of the contract team reporting to the Major Maintenance Manager Responsible for organisation and coordination of all logistical operations and procedures for several major maintenance contracts, to ensure organisational effectiveness, efficiency and safety of the contract. Responsible for liaison with Autolink and outside organisations for major maintenance contracts, including assisting with structures inspections, maintenance and upgrade schemes. This will involve the management and supervision of various works packages based on project requirements, which may involve nightshift and / or weekend works. Why join us? In the 154 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us. Your profile What will your responsibilities be? Produce & implement Method Statements, Risk Assessments and Inspection and Test Plans. Carry out site reviews of Major Maintenance Scope of Works prior to packages commencing. Ensure that subcontractors provide proof of up to date, relevant CSCS cards and that all plant operatives have up to date, relevant CPCS cards appropriate to the plant used on site. Implement ITPs, ensuring that all checks are completed on works & hold points & check points are adhered to. All checklists will be signed off by subcontractors & SRM as work progresses. A final check will be completed prior to issue of the checklist to Autolink. Ensure you are familiar with the scope of works for each package & actively participate in start-up & progress meetings. Ensure all subcontractors are managed in line with CMS requirements, minutes of all meetings are recorded timeously in Pdrive & all subsequent resulting actions are completed timeously. Assist in liaising with the Employer's Agent, Statutory Undertakers, Emergency Services, Employer's Specialists, SEPA and other interested Third Parties and identify any attendance or works that may arise from such liaison. Assist the Project Manager to collate for submission to the Client information required for incorporation into the Health and Safety File. Ensure implementation of COSHH. Maintain driver log books & ensure livery of vehicles is clean and well maintained at all times. It is a core responsibility of all M6 ROM staff to report any breach of H&S. In the event of this occurring works must be stopped immediately & the situation rectified prior to works recommencing. The situation must be reported to site management & all relevant paperwork documented as per SRM procedures at the earliest opportunity. What Skills and Knowledge are essential? Experience in the Highways Maintenance Sector and a good understanding of all relevant processes. Good knowledge of maintenance products, construction details, relevant regulations and quality standards. Knowledge of packages including Insight, Highstone, IRIS & SMS. Degree or HNC in Civil Engineering or Highways related field Relevant Construction Skills Certificate Card Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team
Software Engineering Manager II, Site Reliability Engineering corporate_fare Google place London, UK Apply Bachelor's degree in Computer Science, a related field, or equivalent practical experience. Candidates will typically have 8 years of experience with data structures or algorithms. Typically 5 years of experience with software development in one or more programming languages. Typically 3 years of people management experience, and experience designing, analyzing, and troubleshooting distributed systems. Preferred qualifications: Experience working in computing, distributed systems, storage, or networking. Expertise in designing, analyzing, and troubleshooting large-scale distributed systems. Ability to debug, optimize code, and to automate routine tasks. Systematic problem-solving approach, coupled with effective verbal and written communication skills. About the job Site Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. SRE ensures that Google's services-both our internally critical and our externally-visible systems-have reliability, uptime appropriate to users' needs and a fast rate of improvement. Additionally SRE's will keep an ever-watchful eye on our systems capacity and performance. Much of our software development focuses on optimizing existing systems, building infrastructure and eliminating work through automation. On the SRE team, you'll have the opportunity to manage the complex challenges of scale which are unique to Google, while using your expertise in coding, algorithms, complexity analysis and large-scale system design. SRE's culture of diversity, intellectual curiosity, problem solving and openness is key to its success. Our organization brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow. As an Engineering Manager, you'll lead a team and be responsible for products globally, providing technical leadership to key projects and empowering and developing teams to do the same. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible. Responsibilities Lead a team of Software/Systems Engineers on projects for users and be directly responsible for uptime. Own end-to-end availability and performance of key services and build automation to prevent problem recurrence. Automate response to all non-exceptional service conditions. Lead by example, mentor the team and establish credibility through quality technical execution. Manage on-call rotations across continents, using a follow-the-sun model. Design, write and deliver software to improve the availability, scalability, latency and efficiency of Google's services. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
May 18, 2024
Full time
Software Engineering Manager II, Site Reliability Engineering corporate_fare Google place London, UK Apply Bachelor's degree in Computer Science, a related field, or equivalent practical experience. Candidates will typically have 8 years of experience with data structures or algorithms. Typically 5 years of experience with software development in one or more programming languages. Typically 3 years of people management experience, and experience designing, analyzing, and troubleshooting distributed systems. Preferred qualifications: Experience working in computing, distributed systems, storage, or networking. Expertise in designing, analyzing, and troubleshooting large-scale distributed systems. Ability to debug, optimize code, and to automate routine tasks. Systematic problem-solving approach, coupled with effective verbal and written communication skills. About the job Site Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. SRE ensures that Google's services-both our internally critical and our externally-visible systems-have reliability, uptime appropriate to users' needs and a fast rate of improvement. Additionally SRE's will keep an ever-watchful eye on our systems capacity and performance. Much of our software development focuses on optimizing existing systems, building infrastructure and eliminating work through automation. On the SRE team, you'll have the opportunity to manage the complex challenges of scale which are unique to Google, while using your expertise in coding, algorithms, complexity analysis and large-scale system design. SRE's culture of diversity, intellectual curiosity, problem solving and openness is key to its success. Our organization brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow. As an Engineering Manager, you'll lead a team and be responsible for products globally, providing technical leadership to key projects and empowering and developing teams to do the same. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible. Responsibilities Lead a team of Software/Systems Engineers on projects for users and be directly responsible for uptime. Own end-to-end availability and performance of key services and build automation to prevent problem recurrence. Automate response to all non-exceptional service conditions. Lead by example, mentor the team and establish credibility through quality technical execution. Manage on-call rotations across continents, using a follow-the-sun model. Design, write and deliver software to improve the availability, scalability, latency and efficiency of Google's services. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer's field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Working within Finning's industry leading field service department, and for the largest CAT dealer in the UK and Ireland, you will be at the forefront of the companies on site diagnostic and repair capabilities for Caterpillar products. Locations - Birmingham, Coventry, Leamington Spa, Warwick, Northampton, Job Description: You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques. As a Finning Engineer you will receive: Salary £38,500 - £43,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 7% pension (matched by company) life insurance Laptop and phone, van Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. Main Job Functions Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation. Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer. Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards. Specific Skills Work autonomously on own initiative as well as part of a team Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines Effective problem solver with strong analytical skills Motivated and Dynamic Self-starter Knowledge Knowledge in the use of field-based diagnosis tools and equipment essential Heavy Earth Moving equipment operating knowledge Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential Education and Experience LDV driving licence Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today IND2 At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
May 18, 2024
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer's field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Working within Finning's industry leading field service department, and for the largest CAT dealer in the UK and Ireland, you will be at the forefront of the companies on site diagnostic and repair capabilities for Caterpillar products. Locations - Birmingham, Coventry, Leamington Spa, Warwick, Northampton, Job Description: You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques. As a Finning Engineer you will receive: Salary £38,500 - £43,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 7% pension (matched by company) life insurance Laptop and phone, van Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. Main Job Functions Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation. Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer. Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards. Specific Skills Work autonomously on own initiative as well as part of a team Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines Effective problem solver with strong analytical skills Motivated and Dynamic Self-starter Knowledge Knowledge in the use of field-based diagnosis tools and equipment essential Heavy Earth Moving equipment operating knowledge Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential Education and Experience LDV driving licence Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today IND2 At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Requisition #: 13625 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. Innovate With Ansys, Power Your Career. Summary / Role Purpose Join the Ansys Customer Excellence team to partner with our customers to engineer what's ahead, solve their real-world engineering problems, deploy Ansys software in their design workflows, and grow Ansys' business. As a hands-on expert in Ansys Rocky & Ansys Fluent products, you will use advanced-level engineering knowledge to provide technical pre-sales support, perform professional services, and help translate customer requirements into exciting new product features. You will be working within multi-disciplinary teams to advance your knowledge, experience and business impact. Key Duties and Responsibilities Lead/Assist in coordinating and executing all technical activities throughout the sales opportunity lifecycle such as technical discovery, product presentations, demonstrations and evaluations As a product expert with Ansys Rocky, interact with customers to understand their product design needs and engineering design workflows; analyze how to address customers' requirements using Ansys products and platform; articulate Ansys' value proposition Collaborate with the Ansys product development teams to translate customer requirements into exciting new product features; test new releases of Ansys products on industrial problems Support Ansys field and digital marketing Contribute to consulting services, conduct introductory and/or intermediate training classes Minimum Education/Certification Requirements and Experience MS in Mechanical/Chemical/Aerospace/Civil Engineering or related field Required minimum years of professional experience in an engineering software environment: MS+0 Demonstrated use of Ansys Fluent, Ansys Rocky software or knowledge of other commercial CAE, CAD, PLM software packages Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English Strong organizational and time management skills, possesses a sense of urgency Projects a professional image and demonstrates business acumen, driven to succeed Ability to travel domestically up to 25% of time Preferred Qualifications and Skills Preferred education and years of professional experience in an engineering software environment: MS+3, or PhD+0 Experience with multiphase solid-fluid applications and modeling using Ansys tools Experience with CAD packages desirable with some experience with mesh generation At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement. Our Commitments: Amaze with innovative products and solutions Make our customers incredibly successful Act with integrity Ensure employees thrive and shareholders prosper Our Values: Adaptability: Be open, welcome what's next Courage: Be courageous, move forward passionately Generosity: Be generous, share, listen, serve Authenticity: Be you, make us stronger Our Actions: We commit to audacious goals We work seamlessly as a team We demonstrate mastery We deliver outstanding results INCLUSION IS AT OUR CORE We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive. WELCOME WHAT'S NEXT IN YOUR CAREER AT ANSYS At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high - met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. At Ansys, it's about the learning, the discovery, and the collaboration. It's about the "what's next" as much as the "mission accomplished." And it's about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics. CREATING A PLACE WE'RE PROUD TO BE Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek's Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America's Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.). For more information, please visit us at Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.
May 18, 2024
Full time
Requisition #: 13625 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. Innovate With Ansys, Power Your Career. Summary / Role Purpose Join the Ansys Customer Excellence team to partner with our customers to engineer what's ahead, solve their real-world engineering problems, deploy Ansys software in their design workflows, and grow Ansys' business. As a hands-on expert in Ansys Rocky & Ansys Fluent products, you will use advanced-level engineering knowledge to provide technical pre-sales support, perform professional services, and help translate customer requirements into exciting new product features. You will be working within multi-disciplinary teams to advance your knowledge, experience and business impact. Key Duties and Responsibilities Lead/Assist in coordinating and executing all technical activities throughout the sales opportunity lifecycle such as technical discovery, product presentations, demonstrations and evaluations As a product expert with Ansys Rocky, interact with customers to understand their product design needs and engineering design workflows; analyze how to address customers' requirements using Ansys products and platform; articulate Ansys' value proposition Collaborate with the Ansys product development teams to translate customer requirements into exciting new product features; test new releases of Ansys products on industrial problems Support Ansys field and digital marketing Contribute to consulting services, conduct introductory and/or intermediate training classes Minimum Education/Certification Requirements and Experience MS in Mechanical/Chemical/Aerospace/Civil Engineering or related field Required minimum years of professional experience in an engineering software environment: MS+0 Demonstrated use of Ansys Fluent, Ansys Rocky software or knowledge of other commercial CAE, CAD, PLM software packages Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English Strong organizational and time management skills, possesses a sense of urgency Projects a professional image and demonstrates business acumen, driven to succeed Ability to travel domestically up to 25% of time Preferred Qualifications and Skills Preferred education and years of professional experience in an engineering software environment: MS+3, or PhD+0 Experience with multiphase solid-fluid applications and modeling using Ansys tools Experience with CAD packages desirable with some experience with mesh generation At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement. Our Commitments: Amaze with innovative products and solutions Make our customers incredibly successful Act with integrity Ensure employees thrive and shareholders prosper Our Values: Adaptability: Be open, welcome what's next Courage: Be courageous, move forward passionately Generosity: Be generous, share, listen, serve Authenticity: Be you, make us stronger Our Actions: We commit to audacious goals We work seamlessly as a team We demonstrate mastery We deliver outstanding results INCLUSION IS AT OUR CORE We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive. WELCOME WHAT'S NEXT IN YOUR CAREER AT ANSYS At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high - met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. At Ansys, it's about the learning, the discovery, and the collaboration. It's about the "what's next" as much as the "mission accomplished." And it's about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics. CREATING A PLACE WE'RE PROUD TO BE Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek's Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America's Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.). For more information, please visit us at Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.
If you're searching for a role in Australia, New Zealand or Asia (excluding India), click here Our Central Funding Hub Technology team has an opportunity for an energetic and dynamic Python / C++ solutions developer. The team work closely with the business and the engineering in envisioning, designing and implementing ways to improve and enhance workflow and processes. This is an excellent opportunity to develop technical skills in niche areas. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You'll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes. What role will you play? You will be interacting with the Central Funding Hub business team on a daily basis to apply both short term and long-term solutions to their requests, and to look for ways to continuously streamline, visualize and improve efficiency of their workflow. Working within an agile team of other business aligned engineers, you will be integral to extending existing execution frameworks and developing new solutions. What you offer Proficiency in Python development. Proficiency in C++ is preferred. Basic understanding of fixed income products - Bonds, Repos, Swaps etc. - is preferred but not mandatory. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include: Hybrid and flexible working arrangements One wellbeing leave day per year and minimum 25 days of annual leave. Primary carers are eligible for minimum 20 weeks paid leave and minimum 6 weeks for secondary carer Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing Employee Assistance Program Recognition and service awards About the Corporate Operations Group In our Corporate Operations Group, you will work at the heart of Macquarie. Join a collaborative team who accelerate digitalisation, sustainability and social impact for the benefit of our people, customers, shareholders and communities. Our teams include technology, digital transformation and data, operations, human resources, business services, corporate strategy and solutions and the Macquarie Group Foundation. Our commitment to Diversity, Equity and Inclusion We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief. A career at Macquarie means you'll have the opportunity to develop new skills, explore interesting fields and do challenging work that will impact the lives of people around the world-whether it's accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we're empowering people to innovate and invest for a better future. Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment. Job no: COG-976606 Work type: Permanent - Full time Location: London Category: Senior, Technology Group: Corporate Operations Group Division: Technology Recruiter: Rob Evans Opening Date: 16/5/2024
May 18, 2024
Full time
If you're searching for a role in Australia, New Zealand or Asia (excluding India), click here Our Central Funding Hub Technology team has an opportunity for an energetic and dynamic Python / C++ solutions developer. The team work closely with the business and the engineering in envisioning, designing and implementing ways to improve and enhance workflow and processes. This is an excellent opportunity to develop technical skills in niche areas. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You'll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes. What role will you play? You will be interacting with the Central Funding Hub business team on a daily basis to apply both short term and long-term solutions to their requests, and to look for ways to continuously streamline, visualize and improve efficiency of their workflow. Working within an agile team of other business aligned engineers, you will be integral to extending existing execution frameworks and developing new solutions. What you offer Proficiency in Python development. Proficiency in C++ is preferred. Basic understanding of fixed income products - Bonds, Repos, Swaps etc. - is preferred but not mandatory. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include: Hybrid and flexible working arrangements One wellbeing leave day per year and minimum 25 days of annual leave. Primary carers are eligible for minimum 20 weeks paid leave and minimum 6 weeks for secondary carer Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing Employee Assistance Program Recognition and service awards About the Corporate Operations Group In our Corporate Operations Group, you will work at the heart of Macquarie. Join a collaborative team who accelerate digitalisation, sustainability and social impact for the benefit of our people, customers, shareholders and communities. Our teams include technology, digital transformation and data, operations, human resources, business services, corporate strategy and solutions and the Macquarie Group Foundation. Our commitment to Diversity, Equity and Inclusion We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief. A career at Macquarie means you'll have the opportunity to develop new skills, explore interesting fields and do challenging work that will impact the lives of people around the world-whether it's accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we're empowering people to innovate and invest for a better future. Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment. Job no: COG-976606 Work type: Permanent - Full time Location: London Category: Senior, Technology Group: Corporate Operations Group Division: Technology Recruiter: Rob Evans Opening Date: 16/5/2024
Field Service Engineer Salary: £24,500 - £26,500 (depending on experience) plus overtime and call out rates OTE £30,000+ Location: The role is home based and you will be given a van and the role will be predominantly covering the Teesside area Type: Full Time / Permanent Hours : 40 hours a weekMy client a very reputable global engineering company are looking for a Field Service Engineer. The role will involve: Servicing my client's equipment in to predominantly residential properties Working with basic mechanics and electrics Requirements: Previous experience working on servicing of domestic electrical equipment Good communication skills Someone comfortable working in a manual environment Ability to deliver a high level of customer serviceAdvantageous requirements: An engineering apprenticeship or further qualification For more information please contact Imperial Professionals ASAP
May 18, 2024
Full time
Field Service Engineer Salary: £24,500 - £26,500 (depending on experience) plus overtime and call out rates OTE £30,000+ Location: The role is home based and you will be given a van and the role will be predominantly covering the Teesside area Type: Full Time / Permanent Hours : 40 hours a weekMy client a very reputable global engineering company are looking for a Field Service Engineer. The role will involve: Servicing my client's equipment in to predominantly residential properties Working with basic mechanics and electrics Requirements: Previous experience working on servicing of domestic electrical equipment Good communication skills Someone comfortable working in a manual environment Ability to deliver a high level of customer serviceAdvantageous requirements: An engineering apprenticeship or further qualification For more information please contact Imperial Professionals ASAP
Our client is one of the UK s leading Field Services companies specialising in providing external field agency solutions primarily to the utilities sector. BENEFITS Work shift flexibility can be offered - core hours of 8am to 5.30pm must be covered for 4 days and earlier finish on a Friday (30 mins). Saturday hours available to include in shift overall if required. Monthly incentive payment scheme. 28 days holiday (including Bank holidays). Additional 1 days annual leave for each year worked. Christmas 'shut down - usually from 24th December - 2nd January. Company vehicle. All IT equipment provided and the tools to do the job. A 'Love to Shop voucher on your Birthday every year. Private pension contributions. Employee Assistance Scheme giving private and confidential access to free counselling, and mental health and well-being services. An exciting opportunity has arisen for an enthusiastic and motivated individual to join their rapidly expanding field team. You will be allocated a territory based on postcode boundaries (SO & PO postcodes) and will conduct visits to properties primarily within this specified area on behalf of their varied client base. You will visit domestic and commercial customers to assist with resolving outstanding balances on behalf of Utility companies. Due to the nature of the work a high degree of flexibility is required in respect of working hours. Notwithstanding this, most of the work will be conducted during weekday office opening hours. The successful applicant will be required to attend induction training at the Company s Head Office in Stratford upon Avon. The duration of this training will be 3 - 5 days. (Please note this will be conducted remotely for the time being) Duties Include: As a Field Representative you will perform site visits for a variety of purposes such as payment negotiation, payment collection, gas and electricity meter inspections, customer reconnection, property status reports, occupancy verification and vulnerability / health and safety checks. The aim of the visit is to ensure the relevant account is resolved in a timely and efficient manner, with the best possible outcome achieved for all concerned. Conduct pre-disconnection visits in line with specific client requirements. Perform meter inspection and/or safety inspection visits, with a need to confirm all meter details available at the address. Visit addresses whereby customer vulnerability is known to assist with resolving any problems the customer (and supplier) may have. Highlight and fully record any vulnerability found at an address on all visit types. Negotiate payment and/or payment solutions for individual customers in line with customer needs and company processes. Attend Magistrates courts to obtain Rights of Entry Warrants Attending utility isolations with locksmiths and engineers, overseeing the work being completed. Report, via the relevant procedures, all health and safety matters whilst conducting your visits. Update your visit report with any customer dissatisfaction feedback received. Ensure immediate return of all visit results to prevent any delay with updating our clients. Pro-actively look to improve a process or a 'Customer journey through feedback to Head Office. Attend, and have input, in to meetings as required. To comply with the company s Quality Policy by following all QMS procedures and related work instructions. The Ideal Candidate: Excellent interpersonal skills and ability to communicate effectively with a wide range of people, both orally and written and in a professional manner at all times Previous experience in debt negotiation/collection, customer service, conflict resolution is desirable however not essential. Ability to work and deliver in a fast-paced environment with firm deadlines and demanding targets, showing ability to react to change and flexible approach to working hours Self-motivated and driven with a positive attitude - and a desire to self-develop. Working alone, the individual will need to organise their workload to maximise their effectiveness. Competent I.T. skills
May 18, 2024
Full time
Our client is one of the UK s leading Field Services companies specialising in providing external field agency solutions primarily to the utilities sector. BENEFITS Work shift flexibility can be offered - core hours of 8am to 5.30pm must be covered for 4 days and earlier finish on a Friday (30 mins). Saturday hours available to include in shift overall if required. Monthly incentive payment scheme. 28 days holiday (including Bank holidays). Additional 1 days annual leave for each year worked. Christmas 'shut down - usually from 24th December - 2nd January. Company vehicle. All IT equipment provided and the tools to do the job. A 'Love to Shop voucher on your Birthday every year. Private pension contributions. Employee Assistance Scheme giving private and confidential access to free counselling, and mental health and well-being services. An exciting opportunity has arisen for an enthusiastic and motivated individual to join their rapidly expanding field team. You will be allocated a territory based on postcode boundaries (SO & PO postcodes) and will conduct visits to properties primarily within this specified area on behalf of their varied client base. You will visit domestic and commercial customers to assist with resolving outstanding balances on behalf of Utility companies. Due to the nature of the work a high degree of flexibility is required in respect of working hours. Notwithstanding this, most of the work will be conducted during weekday office opening hours. The successful applicant will be required to attend induction training at the Company s Head Office in Stratford upon Avon. The duration of this training will be 3 - 5 days. (Please note this will be conducted remotely for the time being) Duties Include: As a Field Representative you will perform site visits for a variety of purposes such as payment negotiation, payment collection, gas and electricity meter inspections, customer reconnection, property status reports, occupancy verification and vulnerability / health and safety checks. The aim of the visit is to ensure the relevant account is resolved in a timely and efficient manner, with the best possible outcome achieved for all concerned. Conduct pre-disconnection visits in line with specific client requirements. Perform meter inspection and/or safety inspection visits, with a need to confirm all meter details available at the address. Visit addresses whereby customer vulnerability is known to assist with resolving any problems the customer (and supplier) may have. Highlight and fully record any vulnerability found at an address on all visit types. Negotiate payment and/or payment solutions for individual customers in line with customer needs and company processes. Attend Magistrates courts to obtain Rights of Entry Warrants Attending utility isolations with locksmiths and engineers, overseeing the work being completed. Report, via the relevant procedures, all health and safety matters whilst conducting your visits. Update your visit report with any customer dissatisfaction feedback received. Ensure immediate return of all visit results to prevent any delay with updating our clients. Pro-actively look to improve a process or a 'Customer journey through feedback to Head Office. Attend, and have input, in to meetings as required. To comply with the company s Quality Policy by following all QMS procedures and related work instructions. The Ideal Candidate: Excellent interpersonal skills and ability to communicate effectively with a wide range of people, both orally and written and in a professional manner at all times Previous experience in debt negotiation/collection, customer service, conflict resolution is desirable however not essential. Ability to work and deliver in a fast-paced environment with firm deadlines and demanding targets, showing ability to react to change and flexible approach to working hours Self-motivated and driven with a positive attitude - and a desire to self-develop. Working alone, the individual will need to organise their workload to maximise their effectiveness. Competent I.T. skills
At Disney Entertainment & ESPN Technology we're responsible for building what aims to be the largest media streaming platform in the world, serving not just Disney+, but ESPN, ESPN+, Hulu and much more. We foster innovation, we challenge each other, and we put our users before all else: connecting them with the stories they love. We're looking for people who want to challenge themselves, to grow; people who understand scale and care deeply about reliability. You will be surrounded by colleagues eager to help you succeed and be part of an ambitious, high-performing, rewarding culture. If this sounds like something for you, read on! How we work The teams in Manchester work in small squads that promote Agile practices. Each team and their respective squads are responsible for design & implementation of services, infrastructure, deployment, delivery, and maintenance. We take great pride in owning what we build and seeing things through to the end. We have a mature DevOps culture in place where teams are responsible for the infrastructure and deployment of those applications. We have the autonomy to choose the technologies and processes that help us achieve our objectives. So each team leverages the technology that fits their needs best. You'll see us working with data processing / streaming like Kinesis; application technologies like PostgreSQL, Redis & DynamoDB; and breaking things using in-house chaos principles and tools such as Gatling to drive load all deployed and hosted on AWS. Many of our teams are advocates of functional programming, so you can expect to join a team that's applying principles from FP to build these services: using Scala, Cats, ZIO, http4s, FS2, and Cats Effect. The interview process Our interview aims to take a relaxed & practical approach that mirrors how we'll work together should you join us. The interview is broken down into sections which will each focus on a different area. Our overall aim is assessing whether we're a good fit for each other: both technically and otherwise. We understand interviewing is a two way process and we want people that will help us grow and improve - in any and all areas! You can read more about our process here . What you'll do Be part of an Agile team building one of the world's largest media streaming platforms. Contribute to an inclusive culture that values learning & development, close collaboration between team members, and strives for excellence. Leverage, learn and apply cutting edge technologies on challenging and varied business domains. Develop your technical understanding to support and build your career. Have the opportunity to contribute to our open source or blog communities Apply principled engineering practices including unit testing, integration testing, and continuous integration. Contribute to and lead a significant part of the implementation, design, testing, and deployment of services within your team. Act as a mentor and an example to others in your team and across the organisation. Things we're looking for Good engineers can learn new skills - so we don't expect candidates to be strong in all areas - these are not barriers to entry. Strength in some areas and an appetite to learn & improve is what we're looking for! Demonstrable understanding of high-quality coding, testing, and development practices Experience working in a "Devops" environment. Experience or interest in functional programming and its real-world applications - particularly Scala stacks such as Scalaz, Cats Effect and ZIO. Experience of designing, building & operating distributed systems with multi-level failover & fallback strategies. Experience with Cloud Infrastructure, preferably with AWS Experience building micro/web services - including REST and GraphQL. Monitoring and optimising applications, especially those written for the JVM. Relational and NoSQL databases, particularly PostgreSQL, Aurora, & DynamoDB with experience modelling & optimising query performance. Kinesis or any other streaming data. Excellent communication skills, specifically in understanding, framing and simplifying both technical & business requirements. Comfort with ambiguity and leading conversations where discordant views are present. Experience mentoring and coaching more junior engineers on both technical and soft skills. Contributions to the technical community, either through blogs, internal workshops, meetups or conferences. Education & Experience These are not hard requirements, they're guidelines Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience. 5 years related work experience. The Perks: 25 days annual leave Private medical insurance & dental care Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing Disney+ Subscription Excellent parental and guardian leave Employee Resource Groups - Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST. The Teams Experimentation & Feature Management Our high-scale in-house A/B testing platform. Deeply integrated into our platform to enable experimentation on every aspect of the product. We're building a fully bespoke platform using cutting edge technologies, capable of serving millions of concurrent requests with single digit millisecond response times. We provide our users with a fully self service experience including comprehensive in-tool curation and analysis of experiments. We're also responsible for our platform's feature flagging capabilities, extending our experimentation platform to provide fully dynamic, user specific configuration to all clients, enabling a truly universal end to end process for test, rollout, experiment, release, rollback capabilities. Subscription Services Responsible for supporting new customer signup and retention flows, billing services and payment integrations. The Subscription team supports high traffic API services that provide the source of truth for all products, subscriptions and entitlements owned by our subscriber base. This data is surfaced globally to our streaming client apps as well as via real time data streams that feed other platform services and our analytics capabilities. The team also supports subscription management functionality providing users the ability to upgrade/ downgrade their plan or cancel, for example as well as driving the subscription lifecycle including supporting monthly renewals. The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
May 18, 2024
Full time
At Disney Entertainment & ESPN Technology we're responsible for building what aims to be the largest media streaming platform in the world, serving not just Disney+, but ESPN, ESPN+, Hulu and much more. We foster innovation, we challenge each other, and we put our users before all else: connecting them with the stories they love. We're looking for people who want to challenge themselves, to grow; people who understand scale and care deeply about reliability. You will be surrounded by colleagues eager to help you succeed and be part of an ambitious, high-performing, rewarding culture. If this sounds like something for you, read on! How we work The teams in Manchester work in small squads that promote Agile practices. Each team and their respective squads are responsible for design & implementation of services, infrastructure, deployment, delivery, and maintenance. We take great pride in owning what we build and seeing things through to the end. We have a mature DevOps culture in place where teams are responsible for the infrastructure and deployment of those applications. We have the autonomy to choose the technologies and processes that help us achieve our objectives. So each team leverages the technology that fits their needs best. You'll see us working with data processing / streaming like Kinesis; application technologies like PostgreSQL, Redis & DynamoDB; and breaking things using in-house chaos principles and tools such as Gatling to drive load all deployed and hosted on AWS. Many of our teams are advocates of functional programming, so you can expect to join a team that's applying principles from FP to build these services: using Scala, Cats, ZIO, http4s, FS2, and Cats Effect. The interview process Our interview aims to take a relaxed & practical approach that mirrors how we'll work together should you join us. The interview is broken down into sections which will each focus on a different area. Our overall aim is assessing whether we're a good fit for each other: both technically and otherwise. We understand interviewing is a two way process and we want people that will help us grow and improve - in any and all areas! You can read more about our process here . What you'll do Be part of an Agile team building one of the world's largest media streaming platforms. Contribute to an inclusive culture that values learning & development, close collaboration between team members, and strives for excellence. Leverage, learn and apply cutting edge technologies on challenging and varied business domains. Develop your technical understanding to support and build your career. Have the opportunity to contribute to our open source or blog communities Apply principled engineering practices including unit testing, integration testing, and continuous integration. Contribute to and lead a significant part of the implementation, design, testing, and deployment of services within your team. Act as a mentor and an example to others in your team and across the organisation. Things we're looking for Good engineers can learn new skills - so we don't expect candidates to be strong in all areas - these are not barriers to entry. Strength in some areas and an appetite to learn & improve is what we're looking for! Demonstrable understanding of high-quality coding, testing, and development practices Experience working in a "Devops" environment. Experience or interest in functional programming and its real-world applications - particularly Scala stacks such as Scalaz, Cats Effect and ZIO. Experience of designing, building & operating distributed systems with multi-level failover & fallback strategies. Experience with Cloud Infrastructure, preferably with AWS Experience building micro/web services - including REST and GraphQL. Monitoring and optimising applications, especially those written for the JVM. Relational and NoSQL databases, particularly PostgreSQL, Aurora, & DynamoDB with experience modelling & optimising query performance. Kinesis or any other streaming data. Excellent communication skills, specifically in understanding, framing and simplifying both technical & business requirements. Comfort with ambiguity and leading conversations where discordant views are present. Experience mentoring and coaching more junior engineers on both technical and soft skills. Contributions to the technical community, either through blogs, internal workshops, meetups or conferences. Education & Experience These are not hard requirements, they're guidelines Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience. 5 years related work experience. The Perks: 25 days annual leave Private medical insurance & dental care Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing Disney+ Subscription Excellent parental and guardian leave Employee Resource Groups - Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST. The Teams Experimentation & Feature Management Our high-scale in-house A/B testing platform. Deeply integrated into our platform to enable experimentation on every aspect of the product. We're building a fully bespoke platform using cutting edge technologies, capable of serving millions of concurrent requests with single digit millisecond response times. We provide our users with a fully self service experience including comprehensive in-tool curation and analysis of experiments. We're also responsible for our platform's feature flagging capabilities, extending our experimentation platform to provide fully dynamic, user specific configuration to all clients, enabling a truly universal end to end process for test, rollout, experiment, release, rollback capabilities. Subscription Services Responsible for supporting new customer signup and retention flows, billing services and payment integrations. The Subscription team supports high traffic API services that provide the source of truth for all products, subscriptions and entitlements owned by our subscriber base. This data is surfaced globally to our streaming client apps as well as via real time data streams that feed other platform services and our analytics capabilities. The team also supports subscription management functionality providing users the ability to upgrade/ downgrade their plan or cancel, for example as well as driving the subscription lifecycle including supporting monthly renewals. The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
Requisition #: 13625 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. Innovate With Ansys, Power Your Career. Summary / Role Purpose Join the Ansys Customer Excellence team to partner with our customers to engineer what's ahead, solve their real-world engineering problems, deploy Ansys software in their design workflows, and grow Ansys' business. As a hands-on expert in Ansys Rocky & Ansys Fluent products, you will use advanced-level engineering knowledge to provide technical pre-sales support, perform professional services, and help translate customer requirements into exciting new product features. You will be working within multi-disciplinary teams to advance your knowledge, experience and business impact. Key Duties and Responsibilities Lead/Assist in coordinating and executing all technical activities throughout the sales opportunity lifecycle such as technical discovery, product presentations, demonstrations and evaluations As a product expert with Ansys Rocky, interact with customers to understand their product design needs and engineering design workflows; analyze how to address customers' requirements using Ansys products and platform; articulate Ansys' value proposition Collaborate with the Ansys product development teams to translate customer requirements into exciting new product features; test new releases of Ansys products on industrial problems Support Ansys field and digital marketing Contribute to consulting services, conduct introductory and/or intermediate training classes Minimum Education/Certification Requirements and Experience MS in Mechanical/Chemical/Aerospace/Civil Engineering or related field Required minimum years of professional experience in an engineering software environment: MS+0 Demonstrated use of Ansys Fluent, Ansys Rocky software or knowledge of other commercial CAE, CAD, PLM software packages Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English Strong organizational and time management skills, possesses a sense of urgency Projects a professional image and demonstrates business acumen, driven to succeed Ability to travel domestically up to 25% of time Preferred Qualifications and Skills Preferred education and years of professional experience in an engineering software environment: MS+3, or PhD+0 Experience with multiphase solid-fluid applications and modeling using Ansys tools Experience with CAD packages desirable with some experience with mesh generation At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement. Our Commitments: Amaze with innovative products and solutions Make our customers incredibly successful Act with integrity Ensure employees thrive and shareholders prosper Our Values: Adaptability: Be open, welcome what's next Courage: Be courageous, move forward passionately Generosity: Be generous, share, listen, serve Authenticity: Be you, make us stronger Our Actions: We commit to audacious goals We work seamlessly as a team We demonstrate mastery We deliver outstanding results INCLUSION IS AT OUR CORE We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive. WELCOME WHAT'S NEXT IN YOUR CAREER AT ANSYS At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high - met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. At Ansys, it's about the learning, the discovery, and the collaboration. It's about the "what's next" as much as the "mission accomplished." And it's about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics. CREATING A PLACE WE'RE PROUD TO BE Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek's Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America's Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.). For more information, please visit us at Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.
May 18, 2024
Full time
Requisition #: 13625 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. Innovate With Ansys, Power Your Career. Summary / Role Purpose Join the Ansys Customer Excellence team to partner with our customers to engineer what's ahead, solve their real-world engineering problems, deploy Ansys software in their design workflows, and grow Ansys' business. As a hands-on expert in Ansys Rocky & Ansys Fluent products, you will use advanced-level engineering knowledge to provide technical pre-sales support, perform professional services, and help translate customer requirements into exciting new product features. You will be working within multi-disciplinary teams to advance your knowledge, experience and business impact. Key Duties and Responsibilities Lead/Assist in coordinating and executing all technical activities throughout the sales opportunity lifecycle such as technical discovery, product presentations, demonstrations and evaluations As a product expert with Ansys Rocky, interact with customers to understand their product design needs and engineering design workflows; analyze how to address customers' requirements using Ansys products and platform; articulate Ansys' value proposition Collaborate with the Ansys product development teams to translate customer requirements into exciting new product features; test new releases of Ansys products on industrial problems Support Ansys field and digital marketing Contribute to consulting services, conduct introductory and/or intermediate training classes Minimum Education/Certification Requirements and Experience MS in Mechanical/Chemical/Aerospace/Civil Engineering or related field Required minimum years of professional experience in an engineering software environment: MS+0 Demonstrated use of Ansys Fluent, Ansys Rocky software or knowledge of other commercial CAE, CAD, PLM software packages Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English Strong organizational and time management skills, possesses a sense of urgency Projects a professional image and demonstrates business acumen, driven to succeed Ability to travel domestically up to 25% of time Preferred Qualifications and Skills Preferred education and years of professional experience in an engineering software environment: MS+3, or PhD+0 Experience with multiphase solid-fluid applications and modeling using Ansys tools Experience with CAD packages desirable with some experience with mesh generation At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement. Our Commitments: Amaze with innovative products and solutions Make our customers incredibly successful Act with integrity Ensure employees thrive and shareholders prosper Our Values: Adaptability: Be open, welcome what's next Courage: Be courageous, move forward passionately Generosity: Be generous, share, listen, serve Authenticity: Be you, make us stronger Our Actions: We commit to audacious goals We work seamlessly as a team We demonstrate mastery We deliver outstanding results INCLUSION IS AT OUR CORE We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive. WELCOME WHAT'S NEXT IN YOUR CAREER AT ANSYS At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high - met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. At Ansys, it's about the learning, the discovery, and the collaboration. It's about the "what's next" as much as the "mission accomplished." And it's about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics. CREATING A PLACE WE'RE PROUD TO BE Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek's Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America's Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.). For more information, please visit us at Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.
Company Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries. Duties & Responsibilities Purpose To carry out a range of training both academic and practical with the aim to qualify as a UKAS CAT 3 plant Inspector. This is a site-based role where practical training will be conducted on the job. Functions • Learn and adhere to all safety regulations and procedures within the industry. • Carry out work in accordance with Oceaneering operating procedures and statutory/client specifications and requirements. • Support the Inspection Engineers and NDT Technicians in delivery of Oceaneering workscope as defined in the contract with the client. • Assist in the NDT & Inspection of pipework, vessels & Equipment • Understand the role of PSSR's within an inspection environment. • Support in identifying operational issues, potential hazards, and areas for improvement. • Assist in preparing NDT & Inspection reports and maintaining accurate records. • Collaborate with senior inspectors and other team members. • Undertake any other duties of a reasonable nature as required by Management • Participate in relevant training and professional development opportunities. The list of job duties is not exclusive or exhaustive and the post holder will be required to undertake tasks that may reasonably be expected within the scope of the post. Qualifications Candidates MUST HAVE Qualifications in 2 NDT techniques + Rad Assist. GCSE pass in English, Math's and Science. Strong attention to detail and problem-solving skills. Ability to work in a team and follow instructions. Willingness to work in various weather conditions and in potentially hazardous environments. Commitment to continuous learning and professional development. Closing Statement We offer a competitive salary, a comprehensive benefits package and the opportunity to advance in an international company. To apply, click 'Apply Now'.
May 18, 2024
Full time
Company Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries. Duties & Responsibilities Purpose To carry out a range of training both academic and practical with the aim to qualify as a UKAS CAT 3 plant Inspector. This is a site-based role where practical training will be conducted on the job. Functions • Learn and adhere to all safety regulations and procedures within the industry. • Carry out work in accordance with Oceaneering operating procedures and statutory/client specifications and requirements. • Support the Inspection Engineers and NDT Technicians in delivery of Oceaneering workscope as defined in the contract with the client. • Assist in the NDT & Inspection of pipework, vessels & Equipment • Understand the role of PSSR's within an inspection environment. • Support in identifying operational issues, potential hazards, and areas for improvement. • Assist in preparing NDT & Inspection reports and maintaining accurate records. • Collaborate with senior inspectors and other team members. • Undertake any other duties of a reasonable nature as required by Management • Participate in relevant training and professional development opportunities. The list of job duties is not exclusive or exhaustive and the post holder will be required to undertake tasks that may reasonably be expected within the scope of the post. Qualifications Candidates MUST HAVE Qualifications in 2 NDT techniques + Rad Assist. GCSE pass in English, Math's and Science. Strong attention to detail and problem-solving skills. Ability to work in a team and follow instructions. Willingness to work in various weather conditions and in potentially hazardous environments. Commitment to continuous learning and professional development. Closing Statement We offer a competitive salary, a comprehensive benefits package and the opportunity to advance in an international company. To apply, click 'Apply Now'.
Junior / Graduate Field Service Engineer £30,000 per annum Reading/Basingstoke/Camberley/Winchester/Andover Are you ready to provide top-notch field-based support, exceeding customer expectations every step of the way? Look no further! We're seeking a dedicated individual to join our team and take charge of installation, maintenance, and repairs for our products and equipment click apply for full job details
May 18, 2024
Full time
Junior / Graduate Field Service Engineer £30,000 per annum Reading/Basingstoke/Camberley/Winchester/Andover Are you ready to provide top-notch field-based support, exceeding customer expectations every step of the way? Look no further! We're seeking a dedicated individual to join our team and take charge of installation, maintenance, and repairs for our products and equipment click apply for full job details
Our client a national renewable engergy provider are seeking a lead air source heat pump installer and also a service/maintenance engineer to work on domestic properties covering the Gloucestershire area, Heating Engineer/ Air source heat pump installer The company have been trading for over 15 years and are well established in the renewable energy field. The role will include installing: Air source heat pumps Hot Water cylinders Radiators Ideally you will have experience of general plumbing and heating work. If you also have any previous experience with installing or servicing air source heat pumps, that would be an advantage. A full UK driving licence is required, as you be travelling in a company vehicle. Qualifications NVQ/ C+G Plumbing & Heating Level 3 Heat Pump Installation (Advantageous) Gas Safe Registered (not essential) Benefits Competitive pay and great on target earnings Company pension scheme Health insurance Full time and part time/ sub contract options available
May 18, 2024
Full time
Our client a national renewable engergy provider are seeking a lead air source heat pump installer and also a service/maintenance engineer to work on domestic properties covering the Gloucestershire area, Heating Engineer/ Air source heat pump installer The company have been trading for over 15 years and are well established in the renewable energy field. The role will include installing: Air source heat pumps Hot Water cylinders Radiators Ideally you will have experience of general plumbing and heating work. If you also have any previous experience with installing or servicing air source heat pumps, that would be an advantage. A full UK driving licence is required, as you be travelling in a company vehicle. Qualifications NVQ/ C+G Plumbing & Heating Level 3 Heat Pump Installation (Advantageous) Gas Safe Registered (not essential) Benefits Competitive pay and great on target earnings Company pension scheme Health insurance Full time and part time/ sub contract options available
Employer description: We seek to enhance and simplify care in equal measures. We set out to harness the power of care management software to improve the lives of people who need care and those who provide it. Overview: We are now looking for an eager candidate to join us as an apprentice on a DevOps Apprenticeship. Main role / Responsibilities will include but not be limited to : A Junior DevOps Engineer at Nourish Care Systems Ltd helps us to support and improve our technical infrastructure, this includes: Supporting software (such as Continuous Integration code), managed services (AWS RDS, SQS, SNS, ALBs and ElastiCache to name a few) and containerised environment (we run everything in Kubernetes). You are a versatile fixer - equally happy writing Python or shell scripts to help manage our infrastructure as you are getting to grips with Terraform to manage our Infrastructure as Code. You will be involved in architecting solutions to infrastructure problems and then implementing those plans. Security will be a key concern to you, both security of access to our infrastructure and pre-empting vulnerabilities to our systems. You will play a key role in delivering our Information Security Management System, including reminding others of their commitments and upholding your own. Desirable skills: Methodical, focussed, patient, tech-lover with a people-first approach and excellent interpersonal skills Good communication skills, both written and verbal Excellent attention to detail Personal qualities: A real willingness to get stuck in and learn by doing Good interpersonal skills Question-asking/solution-finding approach Experience: Demonstrable interest in, and commitment to, Linux system use as well as cloud technologies. Familiarity with the basics of at least one programming language (preferably Python). Entry requirements: Level 3 Software apprenticeship OR A-Level in a STEM subject (in Technology and Maths fields only) and successful completion of our Aptitude Test OR BTEC Diploma in IT and successful completion of our Aptitude Test OR two years' experience in a relevant role and successful completion of our Aptitude Test You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Company perks: City centre Bristol office; long service holiday allowance (+1 day per year) Health cash plan Life Assurance Cycle-to-work scheme Wellbeing Team Choice of Mac or PC laptop Team social budget Future prospects: Future prospects are likely to include being offered a permanent role on the DevOps team, and being offered more autonomy and responsibility. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 18, 2024
Full time
Employer description: We seek to enhance and simplify care in equal measures. We set out to harness the power of care management software to improve the lives of people who need care and those who provide it. Overview: We are now looking for an eager candidate to join us as an apprentice on a DevOps Apprenticeship. Main role / Responsibilities will include but not be limited to : A Junior DevOps Engineer at Nourish Care Systems Ltd helps us to support and improve our technical infrastructure, this includes: Supporting software (such as Continuous Integration code), managed services (AWS RDS, SQS, SNS, ALBs and ElastiCache to name a few) and containerised environment (we run everything in Kubernetes). You are a versatile fixer - equally happy writing Python or shell scripts to help manage our infrastructure as you are getting to grips with Terraform to manage our Infrastructure as Code. You will be involved in architecting solutions to infrastructure problems and then implementing those plans. Security will be a key concern to you, both security of access to our infrastructure and pre-empting vulnerabilities to our systems. You will play a key role in delivering our Information Security Management System, including reminding others of their commitments and upholding your own. Desirable skills: Methodical, focussed, patient, tech-lover with a people-first approach and excellent interpersonal skills Good communication skills, both written and verbal Excellent attention to detail Personal qualities: A real willingness to get stuck in and learn by doing Good interpersonal skills Question-asking/solution-finding approach Experience: Demonstrable interest in, and commitment to, Linux system use as well as cloud technologies. Familiarity with the basics of at least one programming language (preferably Python). Entry requirements: Level 3 Software apprenticeship OR A-Level in a STEM subject (in Technology and Maths fields only) and successful completion of our Aptitude Test OR BTEC Diploma in IT and successful completion of our Aptitude Test OR two years' experience in a relevant role and successful completion of our Aptitude Test You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Company perks: City centre Bristol office; long service holiday allowance (+1 day per year) Health cash plan Life Assurance Cycle-to-work scheme Wellbeing Team Choice of Mac or PC laptop Team social budget Future prospects: Future prospects are likely to include being offered a permanent role on the DevOps team, and being offered more autonomy and responsibility. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Job Title: Quantity Surveyor - Cladding Location: Tewkesbury, UK Company Overview: Join their dynamic and growing construction company based in Tewkesbury. They specialize in providing high-quality cladding and internal fit-out services for a diverse range of commercial and residential projects. Their commitment to excellence and innovation has positioned them as a leader in the industry. They are seeking an experienced Quantity Surveyor to join their team and contribute to their continued success. Job Description: Responsibilities: Cost Management: Prepare detailed cost estimates, budgets, and cost plans for cladding and internal fit-out projects. Tendering and Procurement: Manage the tendering process, including preparing tender documents, evaluating bids, and negotiating contracts with suppliers and subcontractors. Financial Reporting: Produce accurate and timely financial reports, including cost forecasts, cash flow projections, and value engineering assessments. Project Management Support: Collaborate with project managers and site teams to monitor project progress, ensuring that projects are completed on time and within budget. Measurement and Valuation: Conduct detailed measurements and valuations of work done on-site, preparing interim and final accounts. Contract Administration: Administer contracts, including reviewing and negotiating contract terms, managing variations, and resolving any contractual disputes. Risk Management: Identify and manage risks associated with project costs, contracts, and procurement. Client Liaison: Maintain strong relationships with clients, providing regular updates and ensuring their requirements are met to the highest standard. Compliance: Ensure all work complies with legal, regulatory, and company standards. Requirements: Education: Bachelor's degree in Quantity Surveying, Construction Management, or a related field. Experience: Minimum of 5 years of experience as a Quantity Surveyor with a focus on cladding and internal fit-out projects. Skills: Strong knowledge of construction methods and materials related to cladding and internal fit-out. Excellent numerical and analytical skills with attention to detail. Proficient in using quantity surveying software and Microsoft Office Suite. Strong negotiation and communication skills. Ability to manage multiple projects and priorities effectively. Strong understanding of contractual and legal issues in construction. Benefits: Competitive salary based on experience. Comprehensive benefits package including health insurance, pension scheme, and paid time off. Opportunities for professional development and career progression. Collaborative and supportive work environment. Application Process: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications.
May 18, 2024
Full time
Job Title: Quantity Surveyor - Cladding Location: Tewkesbury, UK Company Overview: Join their dynamic and growing construction company based in Tewkesbury. They specialize in providing high-quality cladding and internal fit-out services for a diverse range of commercial and residential projects. Their commitment to excellence and innovation has positioned them as a leader in the industry. They are seeking an experienced Quantity Surveyor to join their team and contribute to their continued success. Job Description: Responsibilities: Cost Management: Prepare detailed cost estimates, budgets, and cost plans for cladding and internal fit-out projects. Tendering and Procurement: Manage the tendering process, including preparing tender documents, evaluating bids, and negotiating contracts with suppliers and subcontractors. Financial Reporting: Produce accurate and timely financial reports, including cost forecasts, cash flow projections, and value engineering assessments. Project Management Support: Collaborate with project managers and site teams to monitor project progress, ensuring that projects are completed on time and within budget. Measurement and Valuation: Conduct detailed measurements and valuations of work done on-site, preparing interim and final accounts. Contract Administration: Administer contracts, including reviewing and negotiating contract terms, managing variations, and resolving any contractual disputes. Risk Management: Identify and manage risks associated with project costs, contracts, and procurement. Client Liaison: Maintain strong relationships with clients, providing regular updates and ensuring their requirements are met to the highest standard. Compliance: Ensure all work complies with legal, regulatory, and company standards. Requirements: Education: Bachelor's degree in Quantity Surveying, Construction Management, or a related field. Experience: Minimum of 5 years of experience as a Quantity Surveyor with a focus on cladding and internal fit-out projects. Skills: Strong knowledge of construction methods and materials related to cladding and internal fit-out. Excellent numerical and analytical skills with attention to detail. Proficient in using quantity surveying software and Microsoft Office Suite. Strong negotiation and communication skills. Ability to manage multiple projects and priorities effectively. Strong understanding of contractual and legal issues in construction. Benefits: Competitive salary based on experience. Comprehensive benefits package including health insurance, pension scheme, and paid time off. Opportunities for professional development and career progression. Collaborative and supportive work environment. Application Process: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications.
Job Title: Quantity Surveyor - Internal Fit-Out Location: Tewkesbury, UK Company Overview: Join their dynamic and growing construction company based in Tewkesbury. They specialize in providing high-quality cladding and internal fit-out services for a diverse range of commercial and residential projects. Their commitment to excellence and innovation has positioned them as a leader in the industry. They are seeking an experienced Quantity Surveyor to join their team and contribute to their continued success. Job Description: Responsibilities: Cost Management: Prepare detailed cost estimates, budgets, and cost plans for cladding and internal fit-out projects. Tendering and Procurement: Manage the tendering process, including preparing tender documents, evaluating bids, and negotiating contracts with suppliers and subcontractors. Financial Reporting: Produce accurate and timely financial reports, including cost forecasts, cash flow projections, and value engineering assessments. Project Management Support: Collaborate with project managers and site teams to monitor project progress, ensuring that projects are completed on time and within budget. Measurement and Valuation: Conduct detailed measurements and valuations of work done on-site, preparing interim and final accounts. Contract Administration: Administer contracts, including reviewing and negotiating contract terms, managing variations, and resolving any contractual disputes. Risk Management: Identify and manage risks associated with project costs, contracts, and procurement. Client Liaison: Maintain strong relationships with clients, providing regular updates and ensuring their requirements are met to the highest standard. Compliance: Ensure all work complies with legal, regulatory, and company standards. Requirements: Education: Bachelor's degree in Quantity Surveying, Construction Management, or a related field. Experience: Minimum of 5 years of experience as a Quantity Surveyor with a focus on cladding and internal fit-out projects. Skills: Strong knowledge of construction methods and materials related to cladding and internal fit-out. Excellent numerical and analytical skills with attention to detail. Proficient in using quantity surveying software and Microsoft Office Suite. Strong negotiation and communication skills. Ability to manage multiple projects and priorities effectively. Strong understanding of contractual and legal issues in construction. Benefits: Competitive salary based on experience. Comprehensive benefits package including health insurance, pension scheme, and paid time off. Opportunities for professional development and career progression. Collaborative and supportive work environment. Application Process: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications.
May 18, 2024
Full time
Job Title: Quantity Surveyor - Internal Fit-Out Location: Tewkesbury, UK Company Overview: Join their dynamic and growing construction company based in Tewkesbury. They specialize in providing high-quality cladding and internal fit-out services for a diverse range of commercial and residential projects. Their commitment to excellence and innovation has positioned them as a leader in the industry. They are seeking an experienced Quantity Surveyor to join their team and contribute to their continued success. Job Description: Responsibilities: Cost Management: Prepare detailed cost estimates, budgets, and cost plans for cladding and internal fit-out projects. Tendering and Procurement: Manage the tendering process, including preparing tender documents, evaluating bids, and negotiating contracts with suppliers and subcontractors. Financial Reporting: Produce accurate and timely financial reports, including cost forecasts, cash flow projections, and value engineering assessments. Project Management Support: Collaborate with project managers and site teams to monitor project progress, ensuring that projects are completed on time and within budget. Measurement and Valuation: Conduct detailed measurements and valuations of work done on-site, preparing interim and final accounts. Contract Administration: Administer contracts, including reviewing and negotiating contract terms, managing variations, and resolving any contractual disputes. Risk Management: Identify and manage risks associated with project costs, contracts, and procurement. Client Liaison: Maintain strong relationships with clients, providing regular updates and ensuring their requirements are met to the highest standard. Compliance: Ensure all work complies with legal, regulatory, and company standards. Requirements: Education: Bachelor's degree in Quantity Surveying, Construction Management, or a related field. Experience: Minimum of 5 years of experience as a Quantity Surveyor with a focus on cladding and internal fit-out projects. Skills: Strong knowledge of construction methods and materials related to cladding and internal fit-out. Excellent numerical and analytical skills with attention to detail. Proficient in using quantity surveying software and Microsoft Office Suite. Strong negotiation and communication skills. Ability to manage multiple projects and priorities effectively. Strong understanding of contractual and legal issues in construction. Benefits: Competitive salary based on experience. Comprehensive benefits package including health insurance, pension scheme, and paid time off. Opportunities for professional development and career progression. Collaborative and supportive work environment. Application Process: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications.
CNC Machinist - Day Shift / Double Day Shift About us Part of Severn Group, LB Bentley, a specialist business known for its history of innovation, has for decades been established as a manufacturer of bespoke engineered products capable of deployment in the most extreme environments. LB Bentley's design and manufacture of specialist small bore subsea valves, used for chemical injection applications on XMT s and manifolds in subsea systems, have field proven success by pioneering metal-to-metal sealing technology and are known for their reliability and compact design. With its medium & high-pressure filter and desiccant dryer units LB Bentley also delivers a high level of customised engineering combined with highly skilled small batch manufacture eliminating the risk of obsolescence, providing long in-life service. We are looking for a CNC Machinist to join our team. CNC Machinist Purpose: This role provides the business with a full set of skills for carrying out machining of product and repair that is undertaken by the business. In addition to the above role the machinist may be required to assemble parts within the machine shop, carry out dimensional inspection of components and assist in the Assembly department area where appropriate. Key Accountabilities for the CNC Machinist: The manufacture of complete components utilising the various machines located within the workshop in accordance to the component specification. Completion of in-house manufacturing documentation including work booking through the ERP system. Liaise between the Machine shop supervisor and Production Engineering to overcome/resolve any drawing or process queries. Work with Production Engineering to improve production processes. Carry out refurbishment/repair of damaged components utilizing the Gloucester workshop machines. Assist with other duties at the discretion of the Machine shop supervisor. Maintain a safe and tidy work environment. Part takes in training when required. Education and/or Experience for the CNC Machinist: Engineering qualification preferably craft apprenticeship or equivalent. Basic CNC programming and machine competence.
May 18, 2024
Full time
CNC Machinist - Day Shift / Double Day Shift About us Part of Severn Group, LB Bentley, a specialist business known for its history of innovation, has for decades been established as a manufacturer of bespoke engineered products capable of deployment in the most extreme environments. LB Bentley's design and manufacture of specialist small bore subsea valves, used for chemical injection applications on XMT s and manifolds in subsea systems, have field proven success by pioneering metal-to-metal sealing technology and are known for their reliability and compact design. With its medium & high-pressure filter and desiccant dryer units LB Bentley also delivers a high level of customised engineering combined with highly skilled small batch manufacture eliminating the risk of obsolescence, providing long in-life service. We are looking for a CNC Machinist to join our team. CNC Machinist Purpose: This role provides the business with a full set of skills for carrying out machining of product and repair that is undertaken by the business. In addition to the above role the machinist may be required to assemble parts within the machine shop, carry out dimensional inspection of components and assist in the Assembly department area where appropriate. Key Accountabilities for the CNC Machinist: The manufacture of complete components utilising the various machines located within the workshop in accordance to the component specification. Completion of in-house manufacturing documentation including work booking through the ERP system. Liaise between the Machine shop supervisor and Production Engineering to overcome/resolve any drawing or process queries. Work with Production Engineering to improve production processes. Carry out refurbishment/repair of damaged components utilizing the Gloucester workshop machines. Assist with other duties at the discretion of the Machine shop supervisor. Maintain a safe and tidy work environment. Part takes in training when required. Education and/or Experience for the CNC Machinist: Engineering qualification preferably craft apprenticeship or equivalent. Basic CNC programming and machine competence.
Mitsubishi Electric Europe B.V.
Hatfield, Hertfordshire
About us: We, the Mitsubishi Electric Group, contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity. "Changes for the Better" represents the Mitsubishi Electric Group's attitude to "always strive to achieve something better", as we continue to change and grow. Each one of us shares a strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow" Role summary: The Technical Solution Engineer delivers both pre-sale as well as post sale, remote technical support across all Residential Heating and Ventilation products in the Mitsubishi Electric LES product portfolio - both current line and historic. This role is hybrid between Pre-sales Technical and After-sales Technical Helpdesk. Adding versatility and flexibility within the technical teams. Transition between Pre-sales and Helpdesk based on seasonal workload requirements. Day-to-day management will be led by Pre-sales Team Leader and Helpdesk Team leader. However, the role will be reporting directly to Pre-sales & Helpdesk Manager. Acting as the first tier of pre-sale and post-sale support, excellent customer service in conjunction with top quality engineering and problem-solving skills are essential. Skills/Responsibilities: Comply with health & safety regulations and company policies. Perform all activities in-line with customer service standards, department standards and company principles. Answer technical and application enquiries promptly, efficiently and in line with agreed service levels. Produce accurate system selections and quotations relating to MEU-UK RPG product lines. Evaluate information and provide technical solutions that resolve queries first time. Produce concise, well written, technical case logs that consistently meet quality standards. Track, benchmark and develop your technical ability on new and existing products ensuring the highest level of knowledge is maintained. Stay up to date with product developments, market and industry knowledge. Support Internal and external stakeholders while promoting on customer centricity and offering a 'market leading' service. Experience: Experience within Air to Water Heat Pump industry. Engineering degree desirable. Excellent understanding of refrigeration circuits, electric circuitry, water-based heating systems and their application. Excellent customer service approach. Ability to work effectively both individually and as part of a team Problem solving and decision-making capability. HNC / HND / NVQ qualified. IT literate with Microsoft office packages Organizational and time management skills. Ability to reference and effectively use technical literature. Ability to work effectively both individually and as part of a team. In return for your commitment, we will offer you some fantastic benefits: Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year. Flexible Working - we offer a range of flexible working options that include working from home or hybrid working. Pension. Life Assurance. Group Income Protection Scheme. Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi. Access to Mitsubishi's very own discount platform. Colleague Referral Scheme. Holiday Buy. Long Service Awards. Cycle to Work Scheme. Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts) Employee Assistance Programme including additional services Eldercare & Best Doctors. Equality and Diversity As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development. Based on this, Mitsubishi Electric promotes employee diversity through the following measures.
May 18, 2024
Full time
About us: We, the Mitsubishi Electric Group, contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity. "Changes for the Better" represents the Mitsubishi Electric Group's attitude to "always strive to achieve something better", as we continue to change and grow. Each one of us shares a strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow" Role summary: The Technical Solution Engineer delivers both pre-sale as well as post sale, remote technical support across all Residential Heating and Ventilation products in the Mitsubishi Electric LES product portfolio - both current line and historic. This role is hybrid between Pre-sales Technical and After-sales Technical Helpdesk. Adding versatility and flexibility within the technical teams. Transition between Pre-sales and Helpdesk based on seasonal workload requirements. Day-to-day management will be led by Pre-sales Team Leader and Helpdesk Team leader. However, the role will be reporting directly to Pre-sales & Helpdesk Manager. Acting as the first tier of pre-sale and post-sale support, excellent customer service in conjunction with top quality engineering and problem-solving skills are essential. Skills/Responsibilities: Comply with health & safety regulations and company policies. Perform all activities in-line with customer service standards, department standards and company principles. Answer technical and application enquiries promptly, efficiently and in line with agreed service levels. Produce accurate system selections and quotations relating to MEU-UK RPG product lines. Evaluate information and provide technical solutions that resolve queries first time. Produce concise, well written, technical case logs that consistently meet quality standards. Track, benchmark and develop your technical ability on new and existing products ensuring the highest level of knowledge is maintained. Stay up to date with product developments, market and industry knowledge. Support Internal and external stakeholders while promoting on customer centricity and offering a 'market leading' service. Experience: Experience within Air to Water Heat Pump industry. Engineering degree desirable. Excellent understanding of refrigeration circuits, electric circuitry, water-based heating systems and their application. Excellent customer service approach. Ability to work effectively both individually and as part of a team Problem solving and decision-making capability. HNC / HND / NVQ qualified. IT literate with Microsoft office packages Organizational and time management skills. Ability to reference and effectively use technical literature. Ability to work effectively both individually and as part of a team. In return for your commitment, we will offer you some fantastic benefits: Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year. Flexible Working - we offer a range of flexible working options that include working from home or hybrid working. Pension. Life Assurance. Group Income Protection Scheme. Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi. Access to Mitsubishi's very own discount platform. Colleague Referral Scheme. Holiday Buy. Long Service Awards. Cycle to Work Scheme. Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts) Employee Assistance Programme including additional services Eldercare & Best Doctors. Equality and Diversity As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development. Based on this, Mitsubishi Electric promotes employee diversity through the following measures.