KEYENCE CORPORATION
Newcastle Upon Tyne, Tyne And Wear
Job Title: Business Development Graduate - Summer 2024 Location : Newcastle Salary: £31k - £34k per annum DOE + £5k Bonus (where we can) Job Type: Permanent, Full Time The Company: Keyence is a world leader in Sensors, Safety, Vision, Measurement and Microscopes. Founded in Japan in 1974, Keyence has experienced rapid growth and is now turning over more than $7 billion global sales per year. We also operate on over 50% profit due to our Direct Sales model! We have been listed on Forbes "The World's Most Innovative Companies" Top 100 every year since its inception and we have over 300,000 clients worldwide, including the main blue chip manufacturers. The Position: We have opened our 2024 applications for ambitious graduates who are hungry to succeed and looking to advance their career within Consulting Sales. We provide a 2 to 3 month training programme which aims to give you a strong technical understanding of our products and an idea of what you will encounter out on the road. However, this is only the start of your continued training and development which will take place throughout your career at Keyence! Job Specification: Direct Sales position to which you will be delegated your own territory Weekly Structure: 2 Office Days, 3 Field Days Your role will be to find and follow up on business leads and schedule new business opportunities You will be meeting and demonstrating our products to technicians, engineers, managers and directors in order to sell effective solutions To be a key contributor to our dynamic, close knit sales team To be able to work in a fast paced environment where no two weeks are the same Personal Requirements: Degree educated in any discipline A hunger to succeed and over achieve Must be eligible to work in the UK Must have a full driving licence, valid in the UK Package: Starting Salary - £33,000 + Location Allowance Quarterly Bonus (Guaranteed minimum bonus year 1 = £5,000) Company Car for Business and Personal Use Advanced Company Pension with Aviva Life Cover Private Healthcare (including audiological, dental and optical cover, as well as subsidised Gym Membership) Full Expensed Business Travel and Accommodation Laptop and Mobile Phone Candidates with experience or relevant job titles of; Sponsorship Sales Executive, Corporate Partnerships Manager, B2B Sponsorship Specialist, Strategic Sponsorship Executive, Awards Sponsorship Strategist, Partnership Development Lead, B2B Sponsorship Sales Consultant, Sponsorship Relationship Manager, Corporate Sponsorship Advisor, B2B Sales, Area Sales Manager Field Business Development Manager, Nationwide Sales, Account Manager, Regional Sales Manager, Senior Sales, Business Developer, Senior Business Development Manager, Key Account Manager, Account Manager, Sales Account Manager, Sales Development, Sales Manager, Senior Sales Executive, Sales Team Lead, Business Development Lead, Sales Controller, Direct Sales, Account Sales Consultant, Sales Account Specialist, Business Developer, Senior Sales, Business Development, Sales Development, Business Development Lead, Business Development Specialist and Senior Sales Manager will all be considered.
May 17, 2024
Full time
Job Title: Business Development Graduate - Summer 2024 Location : Newcastle Salary: £31k - £34k per annum DOE + £5k Bonus (where we can) Job Type: Permanent, Full Time The Company: Keyence is a world leader in Sensors, Safety, Vision, Measurement and Microscopes. Founded in Japan in 1974, Keyence has experienced rapid growth and is now turning over more than $7 billion global sales per year. We also operate on over 50% profit due to our Direct Sales model! We have been listed on Forbes "The World's Most Innovative Companies" Top 100 every year since its inception and we have over 300,000 clients worldwide, including the main blue chip manufacturers. The Position: We have opened our 2024 applications for ambitious graduates who are hungry to succeed and looking to advance their career within Consulting Sales. We provide a 2 to 3 month training programme which aims to give you a strong technical understanding of our products and an idea of what you will encounter out on the road. However, this is only the start of your continued training and development which will take place throughout your career at Keyence! Job Specification: Direct Sales position to which you will be delegated your own territory Weekly Structure: 2 Office Days, 3 Field Days Your role will be to find and follow up on business leads and schedule new business opportunities You will be meeting and demonstrating our products to technicians, engineers, managers and directors in order to sell effective solutions To be a key contributor to our dynamic, close knit sales team To be able to work in a fast paced environment where no two weeks are the same Personal Requirements: Degree educated in any discipline A hunger to succeed and over achieve Must be eligible to work in the UK Must have a full driving licence, valid in the UK Package: Starting Salary - £33,000 + Location Allowance Quarterly Bonus (Guaranteed minimum bonus year 1 = £5,000) Company Car for Business and Personal Use Advanced Company Pension with Aviva Life Cover Private Healthcare (including audiological, dental and optical cover, as well as subsidised Gym Membership) Full Expensed Business Travel and Accommodation Laptop and Mobile Phone Candidates with experience or relevant job titles of; Sponsorship Sales Executive, Corporate Partnerships Manager, B2B Sponsorship Specialist, Strategic Sponsorship Executive, Awards Sponsorship Strategist, Partnership Development Lead, B2B Sponsorship Sales Consultant, Sponsorship Relationship Manager, Corporate Sponsorship Advisor, B2B Sales, Area Sales Manager Field Business Development Manager, Nationwide Sales, Account Manager, Regional Sales Manager, Senior Sales, Business Developer, Senior Business Development Manager, Key Account Manager, Account Manager, Sales Account Manager, Sales Development, Sales Manager, Senior Sales Executive, Sales Team Lead, Business Development Lead, Sales Controller, Direct Sales, Account Sales Consultant, Sales Account Specialist, Business Developer, Senior Sales, Business Development, Sales Development, Business Development Lead, Business Development Specialist and Senior Sales Manager will all be considered.
We have an exciting opportunity to join a leading System Integrator and Professional Services Consulting firm working in the Microsoft Applications and Cloud Engineering team. Your role as a Microsoft Dynamics 365 FinOps Architectwill be to help to grow pre-sales drive growth across Microsoft Dynamics 365, Power Platform and Microsoft Azure. You will form part of a team that helps to shape future projects and client engagements by identifying new opportunities for Dynamics 365 Finance and Operations implementations. The Microsoft Dynamics 365 FinOps Architectwill be working with people ranging in experience, from early and emerging talent to specialists. Our clients are looking for bright people with a passion for Microsoft technology and the benefits it brings to our clients. And someone who has a consultative nature that can help customers on their journey to adopting Dynamics 365 Finance and Operations. The Microsoft Dynamics 365 FinOps Architect will benefit from training and development and have a customer base of clients across multiple industries (Retail, Utilities, Manufacturing, Transport and Health). The Microsoft Dynamics 365 FinOps Architectrole is pre-sales/early delivery focused, working directly with sales and delivery colleagues. This role will include Identify business opportunities within existing clients and build a portfolio of new customers. Building sales content and work with sales and marketing teams to highlight the practices capabilities in Dynamics 365 Finance and Operations and the business value and benefits organisations can achieve from using it. Preparing and deliver demos and POCs to technical and non-technical stakeholders, including c-suite. Acting as solution lead on sales engagements and set architecture best practices and processes as well as high-level and low-level solution design of end-to-end Dynamics 365 FinOps projects. Supporting estimation and planning for bid responses, and be a trusted advisor for colleagues and client stakeholders, building strong relationships and customer trust. The Microsoft Dynamics 365 FinOps Architect should demonstrate the following experience and capabilities Energy and excitement about the technologies and capabilities provided by Dynamics 365 and the Power Platform with great drive engagement and adoption, consulting and leadership skills to form strong and lasting relationships with clients and colleagues and to drive growth. Full implementation life cycle experience of ERP based programmes within Microsoft Dynamics 365 and the Power Platform, with knowledge of software engineering best practices and limitation with Dynamics 365 FinOps as well as Microsoft Dynamics CRM SDK, X , C#, Visual Studio and Team Foundation Server. Advise on Continuous Integration (CI) and Continuous Delivery (CD) options available to Dynamics 365 FinOps projects. Working knowledge of Microsoft Dynamics 365 CE, Power Platform and Azure to enable a best fit approach to every solution. A passion for delivering according to an agile methodology, planning projects and releases following scrum. There is a hybrid working model with good WFH opportunities, however the Microsoft Dynamics 365 FinOps Architect should be flexible and UK mobile but can live anywhere in the UK . Any required travel will be expensed. The Microsoft Dynamics 365 FinOps Architectmust have full rights to work in the UK without requiring work permit sponsorship and should also be eligible for Security clearance applications, this means we require British/dual nationals with no travel outside of the UK for over 28 consecutive days over the past 5 years period. If you are unsure on this please apply and we can discuss further. If you have read this far and you have some of the skills required, please send your CV and lets talk!
May 17, 2024
Full time
We have an exciting opportunity to join a leading System Integrator and Professional Services Consulting firm working in the Microsoft Applications and Cloud Engineering team. Your role as a Microsoft Dynamics 365 FinOps Architectwill be to help to grow pre-sales drive growth across Microsoft Dynamics 365, Power Platform and Microsoft Azure. You will form part of a team that helps to shape future projects and client engagements by identifying new opportunities for Dynamics 365 Finance and Operations implementations. The Microsoft Dynamics 365 FinOps Architectwill be working with people ranging in experience, from early and emerging talent to specialists. Our clients are looking for bright people with a passion for Microsoft technology and the benefits it brings to our clients. And someone who has a consultative nature that can help customers on their journey to adopting Dynamics 365 Finance and Operations. The Microsoft Dynamics 365 FinOps Architect will benefit from training and development and have a customer base of clients across multiple industries (Retail, Utilities, Manufacturing, Transport and Health). The Microsoft Dynamics 365 FinOps Architectrole is pre-sales/early delivery focused, working directly with sales and delivery colleagues. This role will include Identify business opportunities within existing clients and build a portfolio of new customers. Building sales content and work with sales and marketing teams to highlight the practices capabilities in Dynamics 365 Finance and Operations and the business value and benefits organisations can achieve from using it. Preparing and deliver demos and POCs to technical and non-technical stakeholders, including c-suite. Acting as solution lead on sales engagements and set architecture best practices and processes as well as high-level and low-level solution design of end-to-end Dynamics 365 FinOps projects. Supporting estimation and planning for bid responses, and be a trusted advisor for colleagues and client stakeholders, building strong relationships and customer trust. The Microsoft Dynamics 365 FinOps Architect should demonstrate the following experience and capabilities Energy and excitement about the technologies and capabilities provided by Dynamics 365 and the Power Platform with great drive engagement and adoption, consulting and leadership skills to form strong and lasting relationships with clients and colleagues and to drive growth. Full implementation life cycle experience of ERP based programmes within Microsoft Dynamics 365 and the Power Platform, with knowledge of software engineering best practices and limitation with Dynamics 365 FinOps as well as Microsoft Dynamics CRM SDK, X , C#, Visual Studio and Team Foundation Server. Advise on Continuous Integration (CI) and Continuous Delivery (CD) options available to Dynamics 365 FinOps projects. Working knowledge of Microsoft Dynamics 365 CE, Power Platform and Azure to enable a best fit approach to every solution. A passion for delivering according to an agile methodology, planning projects and releases following scrum. There is a hybrid working model with good WFH opportunities, however the Microsoft Dynamics 365 FinOps Architect should be flexible and UK mobile but can live anywhere in the UK . Any required travel will be expensed. The Microsoft Dynamics 365 FinOps Architectmust have full rights to work in the UK without requiring work permit sponsorship and should also be eligible for Security clearance applications, this means we require British/dual nationals with no travel outside of the UK for over 28 consecutive days over the past 5 years period. If you are unsure on this please apply and we can discuss further. If you have read this far and you have some of the skills required, please send your CV and lets talk!
Technical Sales Advisor Salary commensurate with experience Full Time, Permanent Role Ashby Road, Spilsby, Lincolnshire, PE23 5DW Our client manufactures, supplies and installs bespoke electrical products for the Holiday Park and Marina industries click apply for full job details
May 17, 2024
Full time
Technical Sales Advisor Salary commensurate with experience Full Time, Permanent Role Ashby Road, Spilsby, Lincolnshire, PE23 5DW Our client manufactures, supplies and installs bespoke electrical products for the Holiday Park and Marina industries click apply for full job details
We are an international manufacturing and engineering company supplying equipment to customers worldwide which are manufactured at our Farnborough site. Due to our continued success, we are seeking a Sales Support Executive to join our UK Head Office based in Farnborough. You will be working with our Export customer base Worldwide to manage their requests for spare parts and the associated administration and customer support tasks. We can offer a generous starting salary, working Monday to Friday with hybrid working available once trained, we offer free parking, 25 days holiday plus bank holidays and an excellent benefits package including contributory pension. We are a long established and secure company who can offer career development and progression. The role would suit candidates with previous experience of dealing with customers over the phone, by email whereby you are providing product information and advice, along with raising quotes and processing orders, following through to delivery. Any experience in an engineering or manufacturing company would be an advantage but is not essential as we can train on our product range. You will be providing the highest levels of customer service by phone or email and have the ability to learn our technical product and accurately complete all of the administration surrounding our customer orders. We will also consider Graduates with a relevant engineering and some work experience who are looking for an opportunity to secure a role within an international engineering organisation who can offer career development. We can offer a generous starting salary Monday to Friday working hours, some hybrid working, free parking, 25 days holiday and pension plus other benefits. The role provides a key aftermarket contact point who is recognised by customers as a technically capable trusted advisor. Key to your success in this role will be the ability to provide the best support to customers whilst at the same time maximising our aftermarket sales and efficiency. Your responsibility will be for export spare part sales, within international markets and all administration for aftermarket sales. You will be required to correctly identify, quote and process spare part orders. The successful candidate will also be responsible for the below: • Working with our Export customer to manage requests for spare parts. • Liaising with customers Worldwide eg Australia, US and Asia. • Liaising with customer via phone and email regarding their spare part requests and sales orders. • Provide customer quotations. • Upon authorisation, order processing and raising order acknowledgements for spare parts orders. • Following customer requests through from initial enquiry for parts through to delivery, chasing parts orders with our suppliers and manufacturing teams. • Ensure all customer requests are handled professionally and in a timely manner. • Responsible for all administration surrounding aftermarket sales orders in a timely and accurate manner utilising our systems fully. • Providing cover for colleagues in Scheduling and Invoicing. To be successful in this role you must be capable of digesting complex technical information, have excellent attention to detail and administrative skills, the ability to work as part of a team and have an excellent attitude and ability for customer care. Any experience or knowledge of an engineering, manufacturing, technical or spare parts related environment would be useful but is not essential. In return we can offer Monday to Friday working hours, generous starting salary plus an excellent benefits package and hybrid working along with full training on our product range. Please submit your CV asap for immediate consideration.
May 17, 2024
Full time
We are an international manufacturing and engineering company supplying equipment to customers worldwide which are manufactured at our Farnborough site. Due to our continued success, we are seeking a Sales Support Executive to join our UK Head Office based in Farnborough. You will be working with our Export customer base Worldwide to manage their requests for spare parts and the associated administration and customer support tasks. We can offer a generous starting salary, working Monday to Friday with hybrid working available once trained, we offer free parking, 25 days holiday plus bank holidays and an excellent benefits package including contributory pension. We are a long established and secure company who can offer career development and progression. The role would suit candidates with previous experience of dealing with customers over the phone, by email whereby you are providing product information and advice, along with raising quotes and processing orders, following through to delivery. Any experience in an engineering or manufacturing company would be an advantage but is not essential as we can train on our product range. You will be providing the highest levels of customer service by phone or email and have the ability to learn our technical product and accurately complete all of the administration surrounding our customer orders. We will also consider Graduates with a relevant engineering and some work experience who are looking for an opportunity to secure a role within an international engineering organisation who can offer career development. We can offer a generous starting salary Monday to Friday working hours, some hybrid working, free parking, 25 days holiday and pension plus other benefits. The role provides a key aftermarket contact point who is recognised by customers as a technically capable trusted advisor. Key to your success in this role will be the ability to provide the best support to customers whilst at the same time maximising our aftermarket sales and efficiency. Your responsibility will be for export spare part sales, within international markets and all administration for aftermarket sales. You will be required to correctly identify, quote and process spare part orders. The successful candidate will also be responsible for the below: • Working with our Export customer to manage requests for spare parts. • Liaising with customers Worldwide eg Australia, US and Asia. • Liaising with customer via phone and email regarding their spare part requests and sales orders. • Provide customer quotations. • Upon authorisation, order processing and raising order acknowledgements for spare parts orders. • Following customer requests through from initial enquiry for parts through to delivery, chasing parts orders with our suppliers and manufacturing teams. • Ensure all customer requests are handled professionally and in a timely manner. • Responsible for all administration surrounding aftermarket sales orders in a timely and accurate manner utilising our systems fully. • Providing cover for colleagues in Scheduling and Invoicing. To be successful in this role you must be capable of digesting complex technical information, have excellent attention to detail and administrative skills, the ability to work as part of a team and have an excellent attitude and ability for customer care. Any experience or knowledge of an engineering, manufacturing, technical or spare parts related environment would be useful but is not essential. In return we can offer Monday to Friday working hours, generous starting salary plus an excellent benefits package and hybrid working along with full training on our product range. Please submit your CV asap for immediate consideration.
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 17, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 17, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 17, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Wallace Hind Selection LTD
Welwyn Garden City, Hertfordshire
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 17, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 16, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
United Feeds is part of the Dale Farm Group and one of Northern Ireland's largest feed companies with manufacturing facilities in Belfast and Dungannon. The company has continued to grow its market share within the animal feeds sector through its technical expertise and quality product range. We would like to invite applications from candidates interested in joining our team to lead our Sales Function. Sales Director (United Feeds Ltd) About the Role Reporting to the General Manager you will be responsible for delivering a strategy of profitability through the sales of animal feed, fertiliser and associated products through existing markets while capitalising on new business opportunities. This is a high-profile management role within Dale Farm Group and we are looking for someone who has a real passion for the agri-food industry and a strong knowledge of local farming industry. Key responsibilities Proactively lead, manage and motivate a team of nutritional sales advisors to increase market share in existing markets and maximise new business development opportunities. Develop and implement a growth strategy in collaboration with the Senior Management Team to achieve the company's ambitious goals. Collate sales and market data/trends alongside market intelligence to generate reports and updates to all relevant staff ensuring that the United Feeds remain at the forefront of the industry. Set, monitor and review product pricing, margins and forecast alongside the General Manager. Develop and drive a progressive marketing strategy for the business to propel growth. Proactively engage with Agricultural and Industry Bodies to position United Feeds at the forefront of innovation and opportunities with specific focus on the sustainability and environmental agenda. About You You will be degree qualified ideally in an agriculture related discipline and have a minimum of 5 years commercial experience, with at least 2 of those successfully leading a team. A solid understanding of the local agri-food industry is essential. You will be dynamic and highly motivated with the energy, drive and ambition to make an impact in this competitive marketplace. Demonstrating a high-level of commercial acumen, you will have previous experience of developing and executing sales strategies, managing complex negotiations and have a data-driven approach. Strong interpersonal and presentation skills are a must and most importantly you must be a team player. Strong proficiency in IT, particularly in Microsoft Office applications is essential, as is a full current driving licence. Why United Feeds? We have a lot to offer at the Dale Farm Group, not only to our farmer members, but also to our employees and we are committed to fostering a culture of continuous learning and development for all. In addition to a competitive salary commensurate with the role and the standard benefits you would expect such as 25 days annual leave plus bank holidays and contributary company pension, we also offer: Company car / Car allowance Bonus Scheme Private health insurance Full support from our employee assistance programme Life Assurance We promote an open and supportive culture which is based on our core values Teamwork Positivity Resolve Ambition Curiosity Accountability You can find out more about our organisation on our LinkedIn and Facebook Career pages and on our company website where you will find the link to apply . The closing date for applications is 5pm on Saturday 8th June 2024 We are an Equal Opportunities Employer Only applications from EU Nationals or those with a valid permit to work in the UK will be accepted No unsolicited CVs from Agencies You can also apply for this role by clicking the Apply Button.
May 16, 2024
Full time
United Feeds is part of the Dale Farm Group and one of Northern Ireland's largest feed companies with manufacturing facilities in Belfast and Dungannon. The company has continued to grow its market share within the animal feeds sector through its technical expertise and quality product range. We would like to invite applications from candidates interested in joining our team to lead our Sales Function. Sales Director (United Feeds Ltd) About the Role Reporting to the General Manager you will be responsible for delivering a strategy of profitability through the sales of animal feed, fertiliser and associated products through existing markets while capitalising on new business opportunities. This is a high-profile management role within Dale Farm Group and we are looking for someone who has a real passion for the agri-food industry and a strong knowledge of local farming industry. Key responsibilities Proactively lead, manage and motivate a team of nutritional sales advisors to increase market share in existing markets and maximise new business development opportunities. Develop and implement a growth strategy in collaboration with the Senior Management Team to achieve the company's ambitious goals. Collate sales and market data/trends alongside market intelligence to generate reports and updates to all relevant staff ensuring that the United Feeds remain at the forefront of the industry. Set, monitor and review product pricing, margins and forecast alongside the General Manager. Develop and drive a progressive marketing strategy for the business to propel growth. Proactively engage with Agricultural and Industry Bodies to position United Feeds at the forefront of innovation and opportunities with specific focus on the sustainability and environmental agenda. About You You will be degree qualified ideally in an agriculture related discipline and have a minimum of 5 years commercial experience, with at least 2 of those successfully leading a team. A solid understanding of the local agri-food industry is essential. You will be dynamic and highly motivated with the energy, drive and ambition to make an impact in this competitive marketplace. Demonstrating a high-level of commercial acumen, you will have previous experience of developing and executing sales strategies, managing complex negotiations and have a data-driven approach. Strong interpersonal and presentation skills are a must and most importantly you must be a team player. Strong proficiency in IT, particularly in Microsoft Office applications is essential, as is a full current driving licence. Why United Feeds? We have a lot to offer at the Dale Farm Group, not only to our farmer members, but also to our employees and we are committed to fostering a culture of continuous learning and development for all. In addition to a competitive salary commensurate with the role and the standard benefits you would expect such as 25 days annual leave plus bank holidays and contributary company pension, we also offer: Company car / Car allowance Bonus Scheme Private health insurance Full support from our employee assistance programme Life Assurance We promote an open and supportive culture which is based on our core values Teamwork Positivity Resolve Ambition Curiosity Accountability You can find out more about our organisation on our LinkedIn and Facebook Career pages and on our company website where you will find the link to apply . The closing date for applications is 5pm on Saturday 8th June 2024 We are an Equal Opportunities Employer Only applications from EU Nationals or those with a valid permit to work in the UK will be accepted No unsolicited CVs from Agencies You can also apply for this role by clicking the Apply Button.
Wallace Hind Selection LTD
Biggleswade, Bedfordshire
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 16, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Volution Ventilation UK Limited
Reading, Berkshire
Reports to: Manrose Sales Director No of reports: 1 Location: 100% onsite, Reading Package: Salary £28k negotiable depending on experience, plus standard company benefits. Manrose Ventilation , part of Volution Ventilation UK, trades with all major UK electrical wholesalers. Manrose manufacture a full range of domestic extractor fans, ducting and Ventilation accessories. We also cover electric heating with panel heaters and hand driers in keeping with the heating and ventilation market. Job profile: We have a rare opportunity for a Technical Support Team Lead to overlook the Technical Support team, supporting 1 other member of staff, and take responsibility for running the day-to-day department operations; providing technical support to external sales, customers, and other departments within Manrose. This position would suit a candidate who is seeking their first role into a management role and holds experience of training others on systems and products, and meeting KPIs. You will preferably have basic knowledge and understanding of the principles of air movement, ability to understand electrical wiring diagrams and other technical drawings. Training will also be provided. As a Technical Support Team Lead, your responsibilities will include: To supervise and provide on the job support to the Technical Support Advisor (1). Ensure all customer queries either by email or telephone are responded to in a timely and accurate manner. Provide technical/ application/ specification and selection support, to Customers, external sales managers, Export team, and internal quotations To maintain a technical product library for all Manrose products. To provide technical and wiring guidance to contractors and others regarding the installation of Manrose products. To complete all relevant documentation and administration necessary to ensure the smooth running/working of the department, and for Audit purposes, as required. To establish and consolidate a good working relationship with internal and external sales personnel, together with other departments. To ensure you are technically aware and up-to-date with any new products and developments and building regulations and train others in the team as needed. To assist in maintaining Clear to Zero on all team emails and enquires as well as Schemes. Ensure that agreed timeframes are adhered to, maintaining both internal and external customers' satisfaction. Performance management of team member; i.e. sickness, holidays, ensuring all policies and processes are adhered to. To be successful in this role, you will have the following skills and experience: Must be computer literate with the ability to learn, operate and develop the Technical Support team's computer system (Epicor). Good telephone manner essential, with the ability to communicate professionally with people at all levels, internally and externally. Effectively delegates, monitors performance and motivates team member(s). Previous experience of managing KPIs and Targets, and understanding how these impact the business in terms of cost and profit and focuses on improving sales success. The ability to determine or highlight potential legal problems/issues that could affect the Company as a result of potential product faults, and progress these through the correct internal channels. Ability to work with others - support colleagues and engage efficiently with others, building rapport. Attention to detail, accuracy, and sense of urgency. The ability to multi-task. Continuous improvement mindset. Desirable Basic knowledge and understanding of the principles of air movement. Able to read and understand electrical wiring diagrams and other technical drawings What we can offer you: Competitive salary depending on experience Annual leave - 25 days and bank holiday Pension - auto-enrolment into Company Scheme Employee Referral Scheme - up to £500 Quarterly Volution Values Award - £100 Boost Works - Discounts for supermarkets, retailers and much more. Employee Assistance Programme - Health Assured Ongoing training & development Team and company social events Equal opportunities: All current employees and potential employees are provided equal employment opportunities by Volution Group Plc
May 16, 2024
Full time
Reports to: Manrose Sales Director No of reports: 1 Location: 100% onsite, Reading Package: Salary £28k negotiable depending on experience, plus standard company benefits. Manrose Ventilation , part of Volution Ventilation UK, trades with all major UK electrical wholesalers. Manrose manufacture a full range of domestic extractor fans, ducting and Ventilation accessories. We also cover electric heating with panel heaters and hand driers in keeping with the heating and ventilation market. Job profile: We have a rare opportunity for a Technical Support Team Lead to overlook the Technical Support team, supporting 1 other member of staff, and take responsibility for running the day-to-day department operations; providing technical support to external sales, customers, and other departments within Manrose. This position would suit a candidate who is seeking their first role into a management role and holds experience of training others on systems and products, and meeting KPIs. You will preferably have basic knowledge and understanding of the principles of air movement, ability to understand electrical wiring diagrams and other technical drawings. Training will also be provided. As a Technical Support Team Lead, your responsibilities will include: To supervise and provide on the job support to the Technical Support Advisor (1). Ensure all customer queries either by email or telephone are responded to in a timely and accurate manner. Provide technical/ application/ specification and selection support, to Customers, external sales managers, Export team, and internal quotations To maintain a technical product library for all Manrose products. To provide technical and wiring guidance to contractors and others regarding the installation of Manrose products. To complete all relevant documentation and administration necessary to ensure the smooth running/working of the department, and for Audit purposes, as required. To establish and consolidate a good working relationship with internal and external sales personnel, together with other departments. To ensure you are technically aware and up-to-date with any new products and developments and building regulations and train others in the team as needed. To assist in maintaining Clear to Zero on all team emails and enquires as well as Schemes. Ensure that agreed timeframes are adhered to, maintaining both internal and external customers' satisfaction. Performance management of team member; i.e. sickness, holidays, ensuring all policies and processes are adhered to. To be successful in this role, you will have the following skills and experience: Must be computer literate with the ability to learn, operate and develop the Technical Support team's computer system (Epicor). Good telephone manner essential, with the ability to communicate professionally with people at all levels, internally and externally. Effectively delegates, monitors performance and motivates team member(s). Previous experience of managing KPIs and Targets, and understanding how these impact the business in terms of cost and profit and focuses on improving sales success. The ability to determine or highlight potential legal problems/issues that could affect the Company as a result of potential product faults, and progress these through the correct internal channels. Ability to work with others - support colleagues and engage efficiently with others, building rapport. Attention to detail, accuracy, and sense of urgency. The ability to multi-task. Continuous improvement mindset. Desirable Basic knowledge and understanding of the principles of air movement. Able to read and understand electrical wiring diagrams and other technical drawings What we can offer you: Competitive salary depending on experience Annual leave - 25 days and bank holiday Pension - auto-enrolment into Company Scheme Employee Referral Scheme - up to £500 Quarterly Volution Values Award - £100 Boost Works - Discounts for supermarkets, retailers and much more. Employee Assistance Programme - Health Assured Ongoing training & development Team and company social events Equal opportunities: All current employees and potential employees are provided equal employment opportunities by Volution Group Plc
Equifax Pre-sales Consultants are customer-facing subject matter experts in a number of specialist domains - consumer lending/risk, commercial lending/risk, risk management, identity management, fraud prevention and debt collection. They are innovative and motivated to keep ahead of market trends and ever evolving customer challenges. The team works closely with our major customers demonstrating how to drive value from Equifax solutions and building stronger client relationships. Our consultants combine a deep understanding of the market, regulatory landscape, our customers, their priorities and of our data, products and services. We are seeking a Principal Consultant (Fraud & ID) to act as a trusted advisor to our key customers and partners working across multiple vertical markets - banking, insurance, consumer finance, telco, gaming, utilities & public sector. You will have an exciting opportunity to work with our key customers to advise them how they should approach challenges and market opportunities. You will also work closely with our partners to optimise commercial opportunities. Acting as an SME from an industry, product, technical, and regulatory perspective, this is an exciting opportunity for an experienced Fraud & ID professional with strong core technical skills and product knowledge to join and be part of a growing commercially focused pre-sales team. What you'll do Provision of specialist pre-sales consultancy expertise in the field of Fraud & ID - trusted advisor to our clients & partners and valued partner to our Equifax colleagues Responsible for value creation and delivering the Fraud & ID value story to our clients and prospects Working with our strategic customers as the Fraud & ID subject matter expert across all stages of the customer journey - onboarding, account management and debt collection Detailed understanding of our customers, including their priorities, challenges and opportunities Support industry relations via production of white papers, articles and editorials, conference speaking, seminar and trade association attendance Facilitate consultative workshops & customer discovery sessions - identify solutions to overcome customer critical business issues Prepare insightful presentations on market trends, and customer portfolios to keep the customer informed of their position in the market and where they might be able to make improvements. Build a positive reputation as trusted advisors Interact closely, effectively & professionally with various client stakeholders - decision makers, economic buyers, users & influencers across multiple touch points e.g. Strategy, Operations, Decision Science, Analytics & Technology Build relationships with key individuals in Equifax's client base e.g. Head of Fraud & ID, Operations, Debt Management, Fraud, Analytics, Strategy, etc. Share industry best practice with respect to solution implementation and optimisation in considering Equifax Fraud & ID data and solution offerings Prepare pitches to address any identified business issues and demonstrate the value such solutions would deliver Propose solutions considering the Equifax Fraud & ID Bureau suite and design strategies (process and/or technology) to solve for customer needs. Create compelling business cases, use cases & custom journeys to illustrate how Equifax solutions can help a customer achieve their business objectives Proactively design detailed success criteria and 'what good looks like' in partnership with clients regarding the assessment of Equifax products & solutions. Design and manage trials, assessments, POC's and analytical studies of Equifax products & solutions Work in partnership with clients to quantify the value of Equifax products and solutions i.e. Return on Investment (ROI) assessments Provide technical & strategic expertise in preparation of customer bids, proposals, RFI responses & RFP response Product development - assist the Product Teams with product strategy, feeding in personal insights, industry best practice, & voice of customer recommendations on future priorities and strategies. Contribute to longer term strategic business planning & product development for Equifax Accountable for the delivery of applicable commercial targets relating to your customers and the Equifax UK business What experience you need Extensive experience supporting clients in the optimal use of data for Fraud & ID management purposes Expert knowledge of Fraud & ID management industry best practice, regulations, innovations & future digital technologies Deep understanding of Fraud & ID strategies and processes including emerging or new service initiatives Understanding of data and insights to support Fraud & ID management Ability to travel regularly within the UK to meet with clients or to attend other Equifax offices and conferences. Subject to UK Gov COVID guidelines Industry experience within the banking or financial services markets along with an applicable consultancy background Demonstrated experience in pre-sales, either for a vendor technology company, CRA, a 'Big 4' or other consulting firm selling services or solutions to banks or financial services companies. Or extensive time spent 'client side' as a Fraud & ID management practitioner/leader. Ability to link product capabilities to business value and relate to customer pain points Strong presentation skills; able to participate in the delivery of workshops to drive definition of scope aligned with Equifax capabilities Experience in RFP & RFI processes through to formal presentation to senior executives Ability to communicate effectively with customers, project leads and within Sales team Likely to have extensive experience within a Fraud & ID environment with a proven track record of delivery Strong problem-solving and influencing skills Excellent analytical skills and exposure to risk modelling Comfort in pitching to clients and senior stakeholders Proven ability to deliver outstanding customer satisfaction Entrepreneurial style, drive and sense of urgency, coupled with the ability to work well individually and with others as part of a consulting team and the wider business Excellent communication, professional presentation and process/organisational skills, as well as strong creative orientation and the ability to craft innovative solutions Excellent project/task management and ability to work unsupervised What could set you apart You have worked 'client side' for a number of years You talk our customers language, you have been in 'their shoes' You have experience working within the CRA or 'Big Data' industry You have the ability to bring knowledge, expertise and practicality together to provide thought leadership to our clients You have the ability to build trust and rapport quickly You have experience in conference speaking You have a strong professional network within Fraud & ID management
May 16, 2024
Full time
Equifax Pre-sales Consultants are customer-facing subject matter experts in a number of specialist domains - consumer lending/risk, commercial lending/risk, risk management, identity management, fraud prevention and debt collection. They are innovative and motivated to keep ahead of market trends and ever evolving customer challenges. The team works closely with our major customers demonstrating how to drive value from Equifax solutions and building stronger client relationships. Our consultants combine a deep understanding of the market, regulatory landscape, our customers, their priorities and of our data, products and services. We are seeking a Principal Consultant (Fraud & ID) to act as a trusted advisor to our key customers and partners working across multiple vertical markets - banking, insurance, consumer finance, telco, gaming, utilities & public sector. You will have an exciting opportunity to work with our key customers to advise them how they should approach challenges and market opportunities. You will also work closely with our partners to optimise commercial opportunities. Acting as an SME from an industry, product, technical, and regulatory perspective, this is an exciting opportunity for an experienced Fraud & ID professional with strong core technical skills and product knowledge to join and be part of a growing commercially focused pre-sales team. What you'll do Provision of specialist pre-sales consultancy expertise in the field of Fraud & ID - trusted advisor to our clients & partners and valued partner to our Equifax colleagues Responsible for value creation and delivering the Fraud & ID value story to our clients and prospects Working with our strategic customers as the Fraud & ID subject matter expert across all stages of the customer journey - onboarding, account management and debt collection Detailed understanding of our customers, including their priorities, challenges and opportunities Support industry relations via production of white papers, articles and editorials, conference speaking, seminar and trade association attendance Facilitate consultative workshops & customer discovery sessions - identify solutions to overcome customer critical business issues Prepare insightful presentations on market trends, and customer portfolios to keep the customer informed of their position in the market and where they might be able to make improvements. Build a positive reputation as trusted advisors Interact closely, effectively & professionally with various client stakeholders - decision makers, economic buyers, users & influencers across multiple touch points e.g. Strategy, Operations, Decision Science, Analytics & Technology Build relationships with key individuals in Equifax's client base e.g. Head of Fraud & ID, Operations, Debt Management, Fraud, Analytics, Strategy, etc. Share industry best practice with respect to solution implementation and optimisation in considering Equifax Fraud & ID data and solution offerings Prepare pitches to address any identified business issues and demonstrate the value such solutions would deliver Propose solutions considering the Equifax Fraud & ID Bureau suite and design strategies (process and/or technology) to solve for customer needs. Create compelling business cases, use cases & custom journeys to illustrate how Equifax solutions can help a customer achieve their business objectives Proactively design detailed success criteria and 'what good looks like' in partnership with clients regarding the assessment of Equifax products & solutions. Design and manage trials, assessments, POC's and analytical studies of Equifax products & solutions Work in partnership with clients to quantify the value of Equifax products and solutions i.e. Return on Investment (ROI) assessments Provide technical & strategic expertise in preparation of customer bids, proposals, RFI responses & RFP response Product development - assist the Product Teams with product strategy, feeding in personal insights, industry best practice, & voice of customer recommendations on future priorities and strategies. Contribute to longer term strategic business planning & product development for Equifax Accountable for the delivery of applicable commercial targets relating to your customers and the Equifax UK business What experience you need Extensive experience supporting clients in the optimal use of data for Fraud & ID management purposes Expert knowledge of Fraud & ID management industry best practice, regulations, innovations & future digital technologies Deep understanding of Fraud & ID strategies and processes including emerging or new service initiatives Understanding of data and insights to support Fraud & ID management Ability to travel regularly within the UK to meet with clients or to attend other Equifax offices and conferences. Subject to UK Gov COVID guidelines Industry experience within the banking or financial services markets along with an applicable consultancy background Demonstrated experience in pre-sales, either for a vendor technology company, CRA, a 'Big 4' or other consulting firm selling services or solutions to banks or financial services companies. Or extensive time spent 'client side' as a Fraud & ID management practitioner/leader. Ability to link product capabilities to business value and relate to customer pain points Strong presentation skills; able to participate in the delivery of workshops to drive definition of scope aligned with Equifax capabilities Experience in RFP & RFI processes through to formal presentation to senior executives Ability to communicate effectively with customers, project leads and within Sales team Likely to have extensive experience within a Fraud & ID environment with a proven track record of delivery Strong problem-solving and influencing skills Excellent analytical skills and exposure to risk modelling Comfort in pitching to clients and senior stakeholders Proven ability to deliver outstanding customer satisfaction Entrepreneurial style, drive and sense of urgency, coupled with the ability to work well individually and with others as part of a consulting team and the wider business Excellent communication, professional presentation and process/organisational skills, as well as strong creative orientation and the ability to craft innovative solutions Excellent project/task management and ability to work unsupervised What could set you apart You have worked 'client side' for a number of years You talk our customers language, you have been in 'their shoes' You have experience working within the CRA or 'Big Data' industry You have the ability to bring knowledge, expertise and practicality together to provide thought leadership to our clients You have the ability to build trust and rapport quickly You have experience in conference speaking You have a strong professional network within Fraud & ID management
Job Details: Senior Legal Counsel - Data Privacy Full details of the job. Job Title Job Title Senior Legal Counsel - Data Privacy Job Description Job Description About our Senior Legal Counsel - Data Privacy role: To advise and provide guidance to Sage colleagues on data protection issues on a global basis. In particular, the role will focus on support for Sage colleagues working in product development and engineering, and sales and marketing, plus assistance to the Commercial and Product Legal teams with advice in connection with complex privacy legal matters (including regional Commercial Legal team members), and privacy risk incident management. The role will report into the EVP Deputy General Counsel, and will involve close collaboration with other members of the Data Privacy Legal team, and the Sage legal team more widely. What's in it for you? In this role, you'll have the opportunity to make a significant impact by providing crucial support to Sage colleagues across various functions, including product development, engineering, sales, and marketing. You'll collaborate closely with the Commercial and Product Legal teams to offer expert advice on complex privacy legal matters and assist in privacy risk incident management. Additionally, you'll play a key role in developing, implementing, and maintaining policies, procedures, and processes to ensure Sage's compliance with data protection legal requirements. This position offers a rewarding opportunity to contribute to the organisation's commitment to data privacy and compliance, while further developing your expertise in this critical area of law. The successful candidate will also be required to work from the office 3 times a week. Key Responsibilities Key Responsibilities Summary of your day-to-day? In this role, your day-to-day activities involve leveraging your expert knowledge of data protection laws, including GDPR and the UK Data Protection Act 2018, to provide high-quality legal advice to stakeholders across Sage. You'll collaborate with regional colleagues and external counsel on matters outside the UK jurisdiction and data privacy risk incidents. Additionally, you'll contribute to maintaining Sage's data privacy compliance framework, including policy review and development, while supporting the creation of external-facing materials such as privacy notices and consent notices. Your role also entails identifying and mitigating privacy risks, providing expert input on GDPR compliance activities, and supporting product and engineering teams in implementing privacy by design principles. Furthermore, you'll lead advisory efforts on cookies, similar technologies, and digital advertising, contribute to the management of the data privacy operating model, act as a key contact for EU local legal and data privacy matters, and develop and deliver training materials to colleagues across Sage. Minimum qualifications: Minimum qualifications for this role include robust knowledge of data protection laws coupled with a minimum of five years' post-qualification experience advising corporate organisations, preferably gained through in-house roles. Candidates should demonstrate a business-oriented mindset, operational focus, and familiarity with emerging technologies such as ad tech, AI, and machine learning. The ability to work independently in a fast-paced environment, prioritise tasks effectively, and communicate complex concepts clearly to non-legal colleagues is essential. Additionally, candidates should exhibit advanced behavioural competencies, including effective communication, collaboration, customer focus, and adaptability, while also showcasing experience with privacy management tools like OneTrust. Preferred qualifications include prior in-house experience or secondment roles, along with a track record of working on complex projects. Technical / professional qualifications: English law qualified lawyer with at least five years' post qualification experience with strong data protection law expertise within the UK and EU, and good working knowledge of data privacy law regimes in other jurisdictions preferred. IAPP CIPP/E certification or similar. Dig deeper about who we are: Who is Sage: Life at Sage: Our Values & Behaviors: How we make a difference: Sage Business Cloud - SaaS for Every Business: Your benefits Benefits video - :li:share:/ • Comprehensive health, dental and vision coverage • Work away scheme for up to 10 weeks a year • On-going training and professional development • Paid 5 days yearly to volunteer through our Sage Foundation • Flexible work patterns and hybrid working Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: Watch a video about our culture: v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage:
May 16, 2024
Full time
Job Details: Senior Legal Counsel - Data Privacy Full details of the job. Job Title Job Title Senior Legal Counsel - Data Privacy Job Description Job Description About our Senior Legal Counsel - Data Privacy role: To advise and provide guidance to Sage colleagues on data protection issues on a global basis. In particular, the role will focus on support for Sage colleagues working in product development and engineering, and sales and marketing, plus assistance to the Commercial and Product Legal teams with advice in connection with complex privacy legal matters (including regional Commercial Legal team members), and privacy risk incident management. The role will report into the EVP Deputy General Counsel, and will involve close collaboration with other members of the Data Privacy Legal team, and the Sage legal team more widely. What's in it for you? In this role, you'll have the opportunity to make a significant impact by providing crucial support to Sage colleagues across various functions, including product development, engineering, sales, and marketing. You'll collaborate closely with the Commercial and Product Legal teams to offer expert advice on complex privacy legal matters and assist in privacy risk incident management. Additionally, you'll play a key role in developing, implementing, and maintaining policies, procedures, and processes to ensure Sage's compliance with data protection legal requirements. This position offers a rewarding opportunity to contribute to the organisation's commitment to data privacy and compliance, while further developing your expertise in this critical area of law. The successful candidate will also be required to work from the office 3 times a week. Key Responsibilities Key Responsibilities Summary of your day-to-day? In this role, your day-to-day activities involve leveraging your expert knowledge of data protection laws, including GDPR and the UK Data Protection Act 2018, to provide high-quality legal advice to stakeholders across Sage. You'll collaborate with regional colleagues and external counsel on matters outside the UK jurisdiction and data privacy risk incidents. Additionally, you'll contribute to maintaining Sage's data privacy compliance framework, including policy review and development, while supporting the creation of external-facing materials such as privacy notices and consent notices. Your role also entails identifying and mitigating privacy risks, providing expert input on GDPR compliance activities, and supporting product and engineering teams in implementing privacy by design principles. Furthermore, you'll lead advisory efforts on cookies, similar technologies, and digital advertising, contribute to the management of the data privacy operating model, act as a key contact for EU local legal and data privacy matters, and develop and deliver training materials to colleagues across Sage. Minimum qualifications: Minimum qualifications for this role include robust knowledge of data protection laws coupled with a minimum of five years' post-qualification experience advising corporate organisations, preferably gained through in-house roles. Candidates should demonstrate a business-oriented mindset, operational focus, and familiarity with emerging technologies such as ad tech, AI, and machine learning. The ability to work independently in a fast-paced environment, prioritise tasks effectively, and communicate complex concepts clearly to non-legal colleagues is essential. Additionally, candidates should exhibit advanced behavioural competencies, including effective communication, collaboration, customer focus, and adaptability, while also showcasing experience with privacy management tools like OneTrust. Preferred qualifications include prior in-house experience or secondment roles, along with a track record of working on complex projects. Technical / professional qualifications: English law qualified lawyer with at least five years' post qualification experience with strong data protection law expertise within the UK and EU, and good working knowledge of data privacy law regimes in other jurisdictions preferred. IAPP CIPP/E certification or similar. Dig deeper about who we are: Who is Sage: Life at Sage: Our Values & Behaviors: How we make a difference: Sage Business Cloud - SaaS for Every Business: Your benefits Benefits video - :li:share:/ • Comprehensive health, dental and vision coverage • Work away scheme for up to 10 weeks a year • On-going training and professional development • Paid 5 days yearly to volunteer through our Sage Foundation • Flexible work patterns and hybrid working Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: Watch a video about our culture: v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage:
Service Office Manager (Maternity Cover) Engineering £competitive salary Your new company A family owned and managed business based on the outskirts of Bury St Edmunds. Your new role This Service Office Manager (maternity cover) will be 100% office-based and form an integral part of a 5/6 person office-based team. This is a varied and busy job which is responsible for the day-to-day operation of the Service Team comprising Service Technicians/Engineers and Administrative staff (both office-based and remote workers) to ensure the customer's needs are met in a timely manner. Duties will be varied and will include but not limited to: Provide day-to-day customer service including breakdowns, repairs, routine equipment service and installations, ensuring customer needs and targets are met.Day-to-day team management performance, time and KPI management of the Service Team. Day-to-day contact with customers either by phone or email.Managing the Service Administration support teamEnsuring implementation of H&S processes in liaison with the H&S Advisor.Attend sales meetings and other meetings as may be required, preparing regular reports.Forecast/planning of customer monthly servicing/other requirements and time/hours utilisation available for tasks completed.Ordering parts required for procurement by raising job requisition, job sheets, sales orders and purchase orders. Ensure service fleet vehicles are maintained, including services and MOTs, liaising with the Service Director regarding repairs/replacement of vehicles as required. What you'll need to succeed To succeed in this job you will require current office management skills, a robust personality and be used to dealing with people at all levels. This would suit a candidate with industrial, manufacturing or engineering experience. Additional skills required: Multitasking and the ability to prioritise Financially savvy Customer-centric with strong customer service skills The ability to manage up Technical/engineering experience and skills are advantageous. Commercial acumen. What you'll get in return In return, you will receive a £competitive salary with a discretionary completion bonus. Monday to Friday, working from 8-5pm 100% office based (new office space from summer 2024) On-site parking What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 16, 2024
Full time
Service Office Manager (Maternity Cover) Engineering £competitive salary Your new company A family owned and managed business based on the outskirts of Bury St Edmunds. Your new role This Service Office Manager (maternity cover) will be 100% office-based and form an integral part of a 5/6 person office-based team. This is a varied and busy job which is responsible for the day-to-day operation of the Service Team comprising Service Technicians/Engineers and Administrative staff (both office-based and remote workers) to ensure the customer's needs are met in a timely manner. Duties will be varied and will include but not limited to: Provide day-to-day customer service including breakdowns, repairs, routine equipment service and installations, ensuring customer needs and targets are met.Day-to-day team management performance, time and KPI management of the Service Team. Day-to-day contact with customers either by phone or email.Managing the Service Administration support teamEnsuring implementation of H&S processes in liaison with the H&S Advisor.Attend sales meetings and other meetings as may be required, preparing regular reports.Forecast/planning of customer monthly servicing/other requirements and time/hours utilisation available for tasks completed.Ordering parts required for procurement by raising job requisition, job sheets, sales orders and purchase orders. Ensure service fleet vehicles are maintained, including services and MOTs, liaising with the Service Director regarding repairs/replacement of vehicles as required. What you'll need to succeed To succeed in this job you will require current office management skills, a robust personality and be used to dealing with people at all levels. This would suit a candidate with industrial, manufacturing or engineering experience. Additional skills required: Multitasking and the ability to prioritise Financially savvy Customer-centric with strong customer service skills The ability to manage up Technical/engineering experience and skills are advantageous. Commercial acumen. What you'll get in return In return, you will receive a £competitive salary with a discretionary completion bonus. Monday to Friday, working from 8-5pm 100% office based (new office space from summer 2024) On-site parking What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Customer Service, Sales Support, office work Customer Service Advisor, Stoke-on-Trent Temporary roles available £11.68-£13 per hour Full-time hours We are a dynamic and customer-focused company that values excellence in service. As a market leader in our industry, we pride ourselves on delivering top-notch customer experiences. We are currently seeking a passionate and dedicated Customer Service Advisor to join our team. Role Overview As a Customer Service Advisor , you will be the first point of contact for our valued customers. Your primary responsibilities will include answering customer enquiries, providing product recommendations, and ensuring customer satisfaction. You'll play a crucial role in maintaining our reputation for exceptional service. Key Responsibilities Responding to Customer Enquiries : Handle customer queries via phone, email, and other communication channels promptly and professionally. Product Recommendations : Assist customers by suggesting suitable products or services based on their needs. Database Management : Update and maintain customer information in our company database. Order Processing : Track and process new orders, refunds, and payments as necessary. Handling Complaints : Address customer complaints with empathy and find effective solutions. Escalating Issues : Collaborate with technical teams or other product experts to resolve complex problems. Administrative Tasks : Perform assigned administrative duties under the supervision of your manager. Qualifications and Skills Experience : Previous experience in customer service is preferred, especially in the private hire or transport industry. Communication : Clear telephone voice, confident and polite manner, and excellent spoken and written English. Adaptability : Willingness to work flexible shifts, including weekends. Computer Literacy : Proficiency in basic computer skills and keyboard use. Customer Care : Strong customer service skills, ability to handle difficult calls calmly and professionally. Why Join Us? Be part of an award-winning team. Opportunity for career growth and development. Contribute to our commitment to exceptional customer service. How to Apply If you're enthusiastic, adaptable, and passionate about customer service, we'd love to hear from you! Please submit your resume to #
May 16, 2024
Seasonal
Customer Service, Sales Support, office work Customer Service Advisor, Stoke-on-Trent Temporary roles available £11.68-£13 per hour Full-time hours We are a dynamic and customer-focused company that values excellence in service. As a market leader in our industry, we pride ourselves on delivering top-notch customer experiences. We are currently seeking a passionate and dedicated Customer Service Advisor to join our team. Role Overview As a Customer Service Advisor , you will be the first point of contact for our valued customers. Your primary responsibilities will include answering customer enquiries, providing product recommendations, and ensuring customer satisfaction. You'll play a crucial role in maintaining our reputation for exceptional service. Key Responsibilities Responding to Customer Enquiries : Handle customer queries via phone, email, and other communication channels promptly and professionally. Product Recommendations : Assist customers by suggesting suitable products or services based on their needs. Database Management : Update and maintain customer information in our company database. Order Processing : Track and process new orders, refunds, and payments as necessary. Handling Complaints : Address customer complaints with empathy and find effective solutions. Escalating Issues : Collaborate with technical teams or other product experts to resolve complex problems. Administrative Tasks : Perform assigned administrative duties under the supervision of your manager. Qualifications and Skills Experience : Previous experience in customer service is preferred, especially in the private hire or transport industry. Communication : Clear telephone voice, confident and polite manner, and excellent spoken and written English. Adaptability : Willingness to work flexible shifts, including weekends. Computer Literacy : Proficiency in basic computer skills and keyboard use. Customer Care : Strong customer service skills, ability to handle difficult calls calmly and professionally. Why Join Us? Be part of an award-winning team. Opportunity for career growth and development. Contribute to our commitment to exceptional customer service. How to Apply If you're enthusiastic, adaptable, and passionate about customer service, we'd love to hear from you! Please submit your resume to #
If your an experienced Solution Architect with AWS experience please apply below! 08th May, 2024 Solution Architect - AWS London - £70,000 to £110,000 + Benefits About VeUP Established in 2022, VeUP is a results-oriented global team of former startup founders, cloud and technical experts, go-to-market specialists, venture capitalists, and business operations leaders. We have built a global team of industry experts that are aligned by one goal: to help startups scale UP. As experienced tech founders ourselves, we understand that startups can use help on their scale UP journey. VeUP's unique business model enables us to surround tech startups with a limitless range of value-added services, at costs that startups can afford. VeUP has thoughtfully combined unparalleled expertise, services, and infrastructure under one roof, including our own early-stage tech venture capital fund. About the role As a trusted startup advisor, VeUP Solution Architect's provide architectural and technical guidance to help founders and their teams understand the cloud and make best use of the Amazon Web Services (AWS) (and other cloud platforms in the future) cloud computing platform to build scalable, robust, and secure applications. You will focus on customer solutions that span across multiple domains such as cloud infrastructure, modern microservices and applications, and migrations, HPC amongst many others. We work with world class startups and scaleup teams, where you will communicate cloud concepts to both technical and non-technical audiences to establish technical credibility and help deliver business outcomes to VeUP's SaaS/ISV customers. Key Responsibilities Include: Serve as a trusted technical advisor to our customers across a broad variety of complex technical and business challenges. Own the technical relationship with your customer and provide technical guidance on architecture, strategy, roadmap and enablement while translating business requirements into technical solutions. Educate startups and scale ups on the value proposition of AWS and participate in architectural discussions to ensure solutions are designed for successful deployment and growth in the cloud. Architect cloud-based solutions in response to complex technical challenges. With your experience and technical skills, you will proactively guide customers through technical transitions to allow them to take advantage of changing business environments, maximise opportunities available to them, and support them in addressing challenges. Support the building and delivery of Marketplace listings and admin support. Support customers with training in Marketplace self-management. Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS. Build deep relationships with senior technical individuals across our customer base and enable them to become cloud and VeUP advocates. In collaboration with sales, marketing and account management teams, you will help deliver customer value, excellent customer satisfaction, and ultimately drive revenue growth across a broad set of customers. As a key member of the services team, ensure any architected solution brings customer success in building and migrating customer applications. Pre-Sales support for our Sales/AM teams i.e. technical discovery and qualification, solutioning, proposal/SOW creation, workshops, Presentations etc. 08th May, 2024 Solution Architect - AWS London - £70,000 to £110,000 + Benefits About VeUP Established in 2022, VeUP is a results-oriented global team of former startup founders, cloud and technical experts, go-to-market specialists, venture capitalists, and business operations leaders. We have built a global team of industry experts that are aligned by one goal: to help startups scale UP. As experienced tech founders ourselves, we understand that startups can use help on their scale UP journey. VeUP's unique business model enables us to surround tech startups with a limitless range of value-added services, at costs that startups can afford. VeUP has thoughtfully combined unparalleled expertise, services, and infrastructure under one roof, including our own early-stage tech venture capital fund. About the role As a trusted startup advisor, VeUP Solution Architect's provide architectural and technical guidance to help founders and their teams understand the cloud and make best use of the Amazon Web Services (AWS) (and other cloud platforms in the future) cloud computing platform to build scalable, robust, and secure applications. You will focus on customer solutions that span across multiple domains such as cloud infrastructure, modern microservices and applications, and migrations, HPC amongst many others. We work with world class startups and scaleup teams, where you will communicate cloud concepts to both technical and non-technical audiences to establish technical credibility and help deliver business outcomes to VeUP's SaaS/ISV customers. Key Responsibilities Include: Serve as a trusted technical advisor to our customers across a broad variety of complex technical and business challenges. Own the technical relationship with your customer and provide technical guidance on architecture, strategy, roadmap and enablement while translating business requirements into technical solutions. Educate startups and scale ups on the value proposition of AWS and participate in architectural discussions to ensure solutions are designed for successful deployment and growth in the cloud. Architect cloud-based solutions in response to complex technical challenges. With your experience and technical skills, you will proactively guide customers through technical transitions to allow them to take advantage of changing business environments, maximise opportunities available to them, and support them in addressing challenges. Support the building and delivery of Marketplace listings and admin support. Support customers with training in Marketplace self-management. Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS. Build deep relationships with senior technical individuals across our customer base and enable them to become cloud and VeUP advocates. In collaboration with sales, marketing and account management teams, you will help deliver customer value, excellent customer satisfaction, and ultimately drive revenue growth across a broad set of customers. As a key member of the services team, ensure any architected solution brings customer success in building and migrating customer applications. Pre-Sales support for our Sales/AM teams i.e. technical discovery and qualification, solutioning, proposal/SOW creation, workshops, Presentations etc. About you AWS Solution Architect Associate certification is a must, professional and specialties a plus. Experience with presentations and speaking with executives, IT, management, and developers. Proficient in engaging with clients, representing AWS in their operational landscape, and effectively leading conversations with key decision-makers. The ideal candidate must be self-motivated with a proven track record in software/technology pre-sales and consulting. Experience architecting infrastructure solutions using both Linux/Unix and Windows with specific recommendations on server, load balancing, HA/DR, & storage architectures. Broad technology experience including cloud architecture, applications development, relational databases, NoSQL databases, analytics, machine learning, networking, security, storage, DevOps, containers, serverless, CI/CD, management and monitoring, cloud migrations, IT transformation. At least 4 years of experience delivering modern technology stacks using cloud, such as microservices and Infrastructure-as-Code. Experience migrating or transforming legacy customer solutions to the cloud. Experience architecting or deploying Cloud/Virtualization solutions in enterprise customers. Experience with architecting, designing, and developing cloud native applications and microservices in AWS Cloud environment. Hands-on experience in designing and implementing continuous integration platforms and solutioning highly available distributed systems. Experience in developing with containers, Kubernetes, serverless, or relevant application frameworks. Comfortable with one or more popular full stack programming languages such as Java, Golang, Typescript or Python. Working directly with VeUP service teams to ensure services align with the needs of customers. Experience leading certification or accreditation of cloud workload(s) to meet regulatory or industry standards such as PCI-DSS, HIPAA, GDPR, ISO26262. Highly favourable: experience with emergent technologies such as High-Performance Computing (HPC), Internet of Things (IoT), AI/ML. Application development experience on Linux and/or Windows based systems as a plus. Multi cloud (Azure, GCP) experience is a plus. This role represents a superb opportunity for any AWS specialist Solution Architect to join a fast-growing London based founder friendly consulting business. A solid base salary of £70,000-110,000 DOE is supplements by generous holidays, pension and private health care. . click apply for full job details
May 16, 2024
Full time
If your an experienced Solution Architect with AWS experience please apply below! 08th May, 2024 Solution Architect - AWS London - £70,000 to £110,000 + Benefits About VeUP Established in 2022, VeUP is a results-oriented global team of former startup founders, cloud and technical experts, go-to-market specialists, venture capitalists, and business operations leaders. We have built a global team of industry experts that are aligned by one goal: to help startups scale UP. As experienced tech founders ourselves, we understand that startups can use help on their scale UP journey. VeUP's unique business model enables us to surround tech startups with a limitless range of value-added services, at costs that startups can afford. VeUP has thoughtfully combined unparalleled expertise, services, and infrastructure under one roof, including our own early-stage tech venture capital fund. About the role As a trusted startup advisor, VeUP Solution Architect's provide architectural and technical guidance to help founders and their teams understand the cloud and make best use of the Amazon Web Services (AWS) (and other cloud platforms in the future) cloud computing platform to build scalable, robust, and secure applications. You will focus on customer solutions that span across multiple domains such as cloud infrastructure, modern microservices and applications, and migrations, HPC amongst many others. We work with world class startups and scaleup teams, where you will communicate cloud concepts to both technical and non-technical audiences to establish technical credibility and help deliver business outcomes to VeUP's SaaS/ISV customers. Key Responsibilities Include: Serve as a trusted technical advisor to our customers across a broad variety of complex technical and business challenges. Own the technical relationship with your customer and provide technical guidance on architecture, strategy, roadmap and enablement while translating business requirements into technical solutions. Educate startups and scale ups on the value proposition of AWS and participate in architectural discussions to ensure solutions are designed for successful deployment and growth in the cloud. Architect cloud-based solutions in response to complex technical challenges. With your experience and technical skills, you will proactively guide customers through technical transitions to allow them to take advantage of changing business environments, maximise opportunities available to them, and support them in addressing challenges. Support the building and delivery of Marketplace listings and admin support. Support customers with training in Marketplace self-management. Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS. Build deep relationships with senior technical individuals across our customer base and enable them to become cloud and VeUP advocates. In collaboration with sales, marketing and account management teams, you will help deliver customer value, excellent customer satisfaction, and ultimately drive revenue growth across a broad set of customers. As a key member of the services team, ensure any architected solution brings customer success in building and migrating customer applications. Pre-Sales support for our Sales/AM teams i.e. technical discovery and qualification, solutioning, proposal/SOW creation, workshops, Presentations etc. 08th May, 2024 Solution Architect - AWS London - £70,000 to £110,000 + Benefits About VeUP Established in 2022, VeUP is a results-oriented global team of former startup founders, cloud and technical experts, go-to-market specialists, venture capitalists, and business operations leaders. We have built a global team of industry experts that are aligned by one goal: to help startups scale UP. As experienced tech founders ourselves, we understand that startups can use help on their scale UP journey. VeUP's unique business model enables us to surround tech startups with a limitless range of value-added services, at costs that startups can afford. VeUP has thoughtfully combined unparalleled expertise, services, and infrastructure under one roof, including our own early-stage tech venture capital fund. About the role As a trusted startup advisor, VeUP Solution Architect's provide architectural and technical guidance to help founders and their teams understand the cloud and make best use of the Amazon Web Services (AWS) (and other cloud platforms in the future) cloud computing platform to build scalable, robust, and secure applications. You will focus on customer solutions that span across multiple domains such as cloud infrastructure, modern microservices and applications, and migrations, HPC amongst many others. We work with world class startups and scaleup teams, where you will communicate cloud concepts to both technical and non-technical audiences to establish technical credibility and help deliver business outcomes to VeUP's SaaS/ISV customers. Key Responsibilities Include: Serve as a trusted technical advisor to our customers across a broad variety of complex technical and business challenges. Own the technical relationship with your customer and provide technical guidance on architecture, strategy, roadmap and enablement while translating business requirements into technical solutions. Educate startups and scale ups on the value proposition of AWS and participate in architectural discussions to ensure solutions are designed for successful deployment and growth in the cloud. Architect cloud-based solutions in response to complex technical challenges. With your experience and technical skills, you will proactively guide customers through technical transitions to allow them to take advantage of changing business environments, maximise opportunities available to them, and support them in addressing challenges. Support the building and delivery of Marketplace listings and admin support. Support customers with training in Marketplace self-management. Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS. Build deep relationships with senior technical individuals across our customer base and enable them to become cloud and VeUP advocates. In collaboration with sales, marketing and account management teams, you will help deliver customer value, excellent customer satisfaction, and ultimately drive revenue growth across a broad set of customers. As a key member of the services team, ensure any architected solution brings customer success in building and migrating customer applications. Pre-Sales support for our Sales/AM teams i.e. technical discovery and qualification, solutioning, proposal/SOW creation, workshops, Presentations etc. About you AWS Solution Architect Associate certification is a must, professional and specialties a plus. Experience with presentations and speaking with executives, IT, management, and developers. Proficient in engaging with clients, representing AWS in their operational landscape, and effectively leading conversations with key decision-makers. The ideal candidate must be self-motivated with a proven track record in software/technology pre-sales and consulting. Experience architecting infrastructure solutions using both Linux/Unix and Windows with specific recommendations on server, load balancing, HA/DR, & storage architectures. Broad technology experience including cloud architecture, applications development, relational databases, NoSQL databases, analytics, machine learning, networking, security, storage, DevOps, containers, serverless, CI/CD, management and monitoring, cloud migrations, IT transformation. At least 4 years of experience delivering modern technology stacks using cloud, such as microservices and Infrastructure-as-Code. Experience migrating or transforming legacy customer solutions to the cloud. Experience architecting or deploying Cloud/Virtualization solutions in enterprise customers. Experience with architecting, designing, and developing cloud native applications and microservices in AWS Cloud environment. Hands-on experience in designing and implementing continuous integration platforms and solutioning highly available distributed systems. Experience in developing with containers, Kubernetes, serverless, or relevant application frameworks. Comfortable with one or more popular full stack programming languages such as Java, Golang, Typescript or Python. Working directly with VeUP service teams to ensure services align with the needs of customers. Experience leading certification or accreditation of cloud workload(s) to meet regulatory or industry standards such as PCI-DSS, HIPAA, GDPR, ISO26262. Highly favourable: experience with emergent technologies such as High-Performance Computing (HPC), Internet of Things (IoT), AI/ML. Application development experience on Linux and/or Windows based systems as a plus. Multi cloud (Azure, GCP) experience is a plus. This role represents a superb opportunity for any AWS specialist Solution Architect to join a fast-growing London based founder friendly consulting business. A solid base salary of £70,000-110,000 DOE is supplements by generous holidays, pension and private health care. . click apply for full job details
An exciting opportunity has arisen for our manufacturing client in Newcastle under Lyme for Sales Support Advisor to join a leading national manufacturer and supplier of niche and bespoke specialist products. As the Sales and Support Advisor, you will be an integral part of the sales division and be a key figure in the closing of sales and a point of contact for all clients. Duties for the Sales Support Advisor: The Sales Support Advisor will be working alongside an existing team of Coordinators, where you will be required to liaise regularly with clients. Other duties include: Follow up the quotations with prospective clients to develop the sales lead to provide to the Sales Advisors Recognise opportunities to close the sale Apply customer service and communication skills to build and maintain customer relationships Negotiate to ensure the best deal for the business and customer Update project notes and company/contact information onto the CRM system Regularly communicate with customers to provide technical and sales advice Provide weekly reports and forecasting relating to order activity Lead generation through various tools such as subscription services, web and social media platforms, where you will collate information relating to the market sector Arrange and attend meetings with potential and existing contacts It would be good to see candidates for the Sales Support Advisor with: Experience in sales development and customer service, ideally within the manufacturing industry Negotiation skills and proven experience in upselling, cross-selling and closing the sale Experience of working to deadlines and excellent time management Ability to identify strong leads with strong attention to detail Excellent researching skills online and through social media Experience using CRM systems A positive and proactive approach to your work A team player who thrives working in a team environment Knowledge of Microsoft Office Hours: Monday Friday 8:00 am 4:30 pm Salary: up to £26,000 Per Annum Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
May 16, 2024
Full time
An exciting opportunity has arisen for our manufacturing client in Newcastle under Lyme for Sales Support Advisor to join a leading national manufacturer and supplier of niche and bespoke specialist products. As the Sales and Support Advisor, you will be an integral part of the sales division and be a key figure in the closing of sales and a point of contact for all clients. Duties for the Sales Support Advisor: The Sales Support Advisor will be working alongside an existing team of Coordinators, where you will be required to liaise regularly with clients. Other duties include: Follow up the quotations with prospective clients to develop the sales lead to provide to the Sales Advisors Recognise opportunities to close the sale Apply customer service and communication skills to build and maintain customer relationships Negotiate to ensure the best deal for the business and customer Update project notes and company/contact information onto the CRM system Regularly communicate with customers to provide technical and sales advice Provide weekly reports and forecasting relating to order activity Lead generation through various tools such as subscription services, web and social media platforms, where you will collate information relating to the market sector Arrange and attend meetings with potential and existing contacts It would be good to see candidates for the Sales Support Advisor with: Experience in sales development and customer service, ideally within the manufacturing industry Negotiation skills and proven experience in upselling, cross-selling and closing the sale Experience of working to deadlines and excellent time management Ability to identify strong leads with strong attention to detail Excellent researching skills online and through social media Experience using CRM systems A positive and proactive approach to your work A team player who thrives working in a team environment Knowledge of Microsoft Office Hours: Monday Friday 8:00 am 4:30 pm Salary: up to £26,000 Per Annum Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Description A passion for Modern Workspace is key, and the ability to demonstrate an in-depth knowledge of Apple and the surrounding ecosystem, trends, solutions and Managed Services available to help organisations deliver on their technology and business outcomes. CDW's Modern Workspace Practice consists of a group of highly skilled Solution Architects and Specialists. This role of a Senior Solution Architect supporting the Apple Practice is to: Provide our diverse range of customers with impartial, industry-leading advice and expertise to help them select the right solutions to drive improve d technology maturity, deliver new services securely and realise real value through business outcomes. Support the Sales teams in breaking into high-value new accounts, demonstrating the experience, expertise and strength of opinion that proves credibility. Work in close partnership with the internal CDW Sales and Specialist teams to identify new opportunities whilst driving proactive development of converged pipe/funnel. Lead presales opportunities from inception through to handover into delivery . Support the development of the team and the wider department by contributing to team projects as well as helping team members with customer engagements and mentoring to help them achieve their own goals and career aspirations . Act as a thought leader and Input in to CDW's technology go-to-market message, driving and promoting our opinion, breadth of capability and experiences to internal teams, customers and partners KEY RESPONSIBILITIES Customer Opportunities - Work with customers, salespeople and B usiness Development Managers to qualify opportunities, understand business and technical requirements to design the most appropriate solutions whilst maintaining accurate and up-to-date information within CDW's CRM system to support sales forecasting and pipeline management. Documentation - Produce high quality documentation from solution designs and request for pr oposal ( RFP ) responses to total cost ownership ( TCO ) models, business cases, high level designs ( HLD 's) and statement of works ( SoWs ) Upsell - Identify potential to expand opportunities where possible and engage and coordinate resources from other teams to support . Handover - Support the smooth handover of projects into the delivery teams and acting as an escalation point during their life and transition into service . CDW Evangelist - driving and evangelising CDW capabilities to our customer base in a credible, approachable and relatable way. Differentiating CDW through its productised services, consulting capability and security expertise . SME Evangelist - Explain and evangelise the features, benefits and technical specifications of your subject matter and adjacent technologies, solutions, and services to internal and external audiences . Internal Collaboration - Build and develop strong relationships across the business, including with Sales, Professional Services, Managed Services and the wider presales community to draw upon as the need arises. Support the documentation and adoption of agreed standards and practices within our deployments and work to ensure a high-quality engagement for every customer . Go-To-Market Development - Work with the team, the Practice Lead, Office of the CTO and key stakeholders to continually assess technology trends and our solutions portfolio and supporting the creation, launch, marketing and ongoing development of new propositions. Repeatable Solutions - Support making what we do more repeatable, more profitable and less risky by helping to identify and build standardised offerings, boilerplate content and packaged services. Partner Engagement - Cultivate strong relationships with CDW's partner community to stay up to date with offerings and roadmaps and leverage this knowledge as an agnostic advisor to customers . Sales Enablement - Assist CDW s ell e rs with technical guidance on a variety of products and solutions across a range of customer sizes and types and evangelise the team's capabilities . Customer Retention - Act as a trusted adviser to key customers through building knowledge of their environments . Accreditation - Attain and maintain the highest level of relevant accreditations in key areas as required . External Brand - Use social media and other means of effective communication for self-marketing, raising awareness and profile . QUALIFICATIONS, SKILLS AND EXPERIENCE An experienced individual in Apple within a technical pre- sales capacity or similar role with experience in designing complex solutions for a range and size of customers, within different verticals. A great understanding of the Apple market and key areas, including Devices, Device Management and Application Frameworks Demonstrable customer outcome experience in JAMF and Intune Previous experience in a channel presales role or similar including leveraging partner resources, incentives and teams during presales engagements. Experience selling both professional and managed services. ESSENTIAL ATTRIBUTES Self-driven and self-motivated Ability to lead customers and articulate a cloud journey that delivers tangible benefit quickly whilst maximising the scope and potential of an engagement. Commercial acumen with an awareness of the financial implications of design decisions across Capex and Opex budgets and how they affect TCO and return on investment ( ROI ) . Experience and ability to develop and build relationships with a range of stakeholders, including C-suite . A demonstrable track record of getting stuff done whilst managing competing pressures and deadlines whilst retaining an eye for detail and quality . A passion for technology and its ability to have a positive impact on business . Quality focused with excellent attention to detail producing high quality documentation from solution designs and RFP responses to TCO models, business cases, HLDs and SoWs CUSTOMER FOCUS AND WAYS OF WORKING Each coworker is accountable for their actions and is required to exercise good judgment in everything they do. Part of that responsibility includes ensuring that you understand and live up to the values and standards we set for ourselves in the CDW Way, the CDW Way Code (our code of ethics and business conduct), the Information Management System (IMS), and all other policies and procedures relevant to your role . Each coworker has a responsibility to ask questions when they are unsure of CDW's values, standards and policies, and to take action if they believe someone else is not acting consistently with those values, standards and policies . Each coworker is responsible for maintaining customer focus and for periodically reviewing the Circle of Service Philosophy and the Quality Policy to understand CDW's commitment to excellent client service and continual improvement. Co-workers must report any customer problems, feedback, service outages, and service improvement suggestions to management. Each coworker is required to follow CDW's policies relating to Information Security and Data protection, specifically to: Protect all information assets from unauthorised access, disclosure, modification, destruction & interference Treat the security of all information assets according to their designated information security classification Ensure that they only access information assets that they are authorised to do so Adhere to the procedure for reporting any security weakness or event Commit to, and participate in, personal development of information security awareness & knowledge Comply with all laws and contractual obligations regarding the protection of data
May 16, 2024
Full time
Description A passion for Modern Workspace is key, and the ability to demonstrate an in-depth knowledge of Apple and the surrounding ecosystem, trends, solutions and Managed Services available to help organisations deliver on their technology and business outcomes. CDW's Modern Workspace Practice consists of a group of highly skilled Solution Architects and Specialists. This role of a Senior Solution Architect supporting the Apple Practice is to: Provide our diverse range of customers with impartial, industry-leading advice and expertise to help them select the right solutions to drive improve d technology maturity, deliver new services securely and realise real value through business outcomes. Support the Sales teams in breaking into high-value new accounts, demonstrating the experience, expertise and strength of opinion that proves credibility. Work in close partnership with the internal CDW Sales and Specialist teams to identify new opportunities whilst driving proactive development of converged pipe/funnel. Lead presales opportunities from inception through to handover into delivery . Support the development of the team and the wider department by contributing to team projects as well as helping team members with customer engagements and mentoring to help them achieve their own goals and career aspirations . Act as a thought leader and Input in to CDW's technology go-to-market message, driving and promoting our opinion, breadth of capability and experiences to internal teams, customers and partners KEY RESPONSIBILITIES Customer Opportunities - Work with customers, salespeople and B usiness Development Managers to qualify opportunities, understand business and technical requirements to design the most appropriate solutions whilst maintaining accurate and up-to-date information within CDW's CRM system to support sales forecasting and pipeline management. Documentation - Produce high quality documentation from solution designs and request for pr oposal ( RFP ) responses to total cost ownership ( TCO ) models, business cases, high level designs ( HLD 's) and statement of works ( SoWs ) Upsell - Identify potential to expand opportunities where possible and engage and coordinate resources from other teams to support . Handover - Support the smooth handover of projects into the delivery teams and acting as an escalation point during their life and transition into service . CDW Evangelist - driving and evangelising CDW capabilities to our customer base in a credible, approachable and relatable way. Differentiating CDW through its productised services, consulting capability and security expertise . SME Evangelist - Explain and evangelise the features, benefits and technical specifications of your subject matter and adjacent technologies, solutions, and services to internal and external audiences . Internal Collaboration - Build and develop strong relationships across the business, including with Sales, Professional Services, Managed Services and the wider presales community to draw upon as the need arises. Support the documentation and adoption of agreed standards and practices within our deployments and work to ensure a high-quality engagement for every customer . Go-To-Market Development - Work with the team, the Practice Lead, Office of the CTO and key stakeholders to continually assess technology trends and our solutions portfolio and supporting the creation, launch, marketing and ongoing development of new propositions. Repeatable Solutions - Support making what we do more repeatable, more profitable and less risky by helping to identify and build standardised offerings, boilerplate content and packaged services. Partner Engagement - Cultivate strong relationships with CDW's partner community to stay up to date with offerings and roadmaps and leverage this knowledge as an agnostic advisor to customers . Sales Enablement - Assist CDW s ell e rs with technical guidance on a variety of products and solutions across a range of customer sizes and types and evangelise the team's capabilities . Customer Retention - Act as a trusted adviser to key customers through building knowledge of their environments . Accreditation - Attain and maintain the highest level of relevant accreditations in key areas as required . External Brand - Use social media and other means of effective communication for self-marketing, raising awareness and profile . QUALIFICATIONS, SKILLS AND EXPERIENCE An experienced individual in Apple within a technical pre- sales capacity or similar role with experience in designing complex solutions for a range and size of customers, within different verticals. A great understanding of the Apple market and key areas, including Devices, Device Management and Application Frameworks Demonstrable customer outcome experience in JAMF and Intune Previous experience in a channel presales role or similar including leveraging partner resources, incentives and teams during presales engagements. Experience selling both professional and managed services. ESSENTIAL ATTRIBUTES Self-driven and self-motivated Ability to lead customers and articulate a cloud journey that delivers tangible benefit quickly whilst maximising the scope and potential of an engagement. Commercial acumen with an awareness of the financial implications of design decisions across Capex and Opex budgets and how they affect TCO and return on investment ( ROI ) . Experience and ability to develop and build relationships with a range of stakeholders, including C-suite . A demonstrable track record of getting stuff done whilst managing competing pressures and deadlines whilst retaining an eye for detail and quality . A passion for technology and its ability to have a positive impact on business . Quality focused with excellent attention to detail producing high quality documentation from solution designs and RFP responses to TCO models, business cases, HLDs and SoWs CUSTOMER FOCUS AND WAYS OF WORKING Each coworker is accountable for their actions and is required to exercise good judgment in everything they do. Part of that responsibility includes ensuring that you understand and live up to the values and standards we set for ourselves in the CDW Way, the CDW Way Code (our code of ethics and business conduct), the Information Management System (IMS), and all other policies and procedures relevant to your role . Each coworker has a responsibility to ask questions when they are unsure of CDW's values, standards and policies, and to take action if they believe someone else is not acting consistently with those values, standards and policies . Each coworker is responsible for maintaining customer focus and for periodically reviewing the Circle of Service Philosophy and the Quality Policy to understand CDW's commitment to excellent client service and continual improvement. Co-workers must report any customer problems, feedback, service outages, and service improvement suggestions to management. Each coworker is required to follow CDW's policies relating to Information Security and Data protection, specifically to: Protect all information assets from unauthorised access, disclosure, modification, destruction & interference Treat the security of all information assets according to their designated information security classification Ensure that they only access information assets that they are authorised to do so Adhere to the procedure for reporting any security weakness or event Commit to, and participate in, personal development of information security awareness & knowledge Comply with all laws and contractual obligations regarding the protection of data
Parts Advisor 38.5 hours Monday to Friday Lutterworth LE17 5QS Providing exceptional service to customers youll be processing customer orders and contacting them to discuss any additional needs. Youll be assisting colleagues and customers with technical specifications, parts suitability and other sales enquiries as well as providing stock updates and assisting with national and overseas transport click apply for full job details
May 16, 2024
Full time
Parts Advisor 38.5 hours Monday to Friday Lutterworth LE17 5QS Providing exceptional service to customers youll be processing customer orders and contacting them to discuss any additional needs. Youll be assisting colleagues and customers with technical specifications, parts suitability and other sales enquiries as well as providing stock updates and assisting with national and overseas transport click apply for full job details