My client, a leading automotive solutions organisation, is looking for an Account Executive to join their Account Management team. The main purpose of the role is to provide support to the Account Manager in maintaining and developing existing client relationships through proactive management, acting as the main day-to-day point of contact for all clients. Main responsibilities:- To produce client documentation including vehicle orders within defined time-scales To progress orders advising clients of any change Generate and issue new vehicle contracts and monitor return Arrange new vehicle deliveries, re-allocations and collections To handle and solve all client and driver queries in a prompt and professional manner To manage and/or generate monthly customer invoicing and recharges To generate and authorise external supplier orders To produce regular and 'ad-hoc' client reports within defined time-scales To provide advice on rescheduling and early termination You should have previous experience within either Account Management, CUstomer Service or Sales Administration. You must also possess exceptional levels of customer care, strong IT skills and be an organised administrator. The ability to problem solve and work effectively as part of a team are also key to this role. Whilst we would love to be able to respond to every application we receive, it is not always possible. If you have not heard from us within 7 working days, please assume that your application has not been successful on this occasion.
May 18, 2024
Full time
My client, a leading automotive solutions organisation, is looking for an Account Executive to join their Account Management team. The main purpose of the role is to provide support to the Account Manager in maintaining and developing existing client relationships through proactive management, acting as the main day-to-day point of contact for all clients. Main responsibilities:- To produce client documentation including vehicle orders within defined time-scales To progress orders advising clients of any change Generate and issue new vehicle contracts and monitor return Arrange new vehicle deliveries, re-allocations and collections To handle and solve all client and driver queries in a prompt and professional manner To manage and/or generate monthly customer invoicing and recharges To generate and authorise external supplier orders To produce regular and 'ad-hoc' client reports within defined time-scales To provide advice on rescheduling and early termination You should have previous experience within either Account Management, CUstomer Service or Sales Administration. You must also possess exceptional levels of customer care, strong IT skills and be an organised administrator. The ability to problem solve and work effectively as part of a team are also key to this role. Whilst we would love to be able to respond to every application we receive, it is not always possible. If you have not heard from us within 7 working days, please assume that your application has not been successful on this occasion.
Legal Administrator 22,000 - 24,000 BCR/JH/11108 Cannock Bell Cornwall Recruitment is excited to be recruiting for a Legal Administrator on behalf of our client, a reputable law firm based in Cannock. Join a collaborative Central Support Services team providing essential administrative support to their legal professionals. This full-time role offers the chance to work alongside an experienced and dedicated team. As a Legal Administrator, you will be tasked with a variety of responsibilities supporting Private Client and Family law practices. With 18-24 months of prior experience in a similar administrative role, you will play a vital part in ensuring smooth operations within the firm. Key Responsibilities: Answer incoming and outgoing calls to clients, third parties, and internal members Manage diaries efficiently using Microsoft Outlook Create, edit, and format documents, including letters, emails, and court forms Open and close client matters, maintaining accurate records Keep client files updated and scan documents into the appropriate files Copy documents as required Provide reception cover and hospitality duties when needed Key Criteria: At least 18-24 months of experience in a similar administrative role Experience in Private Client and Family law is desirable Strong organisational and communication skills Willingness to learn and grow in the role Ability to communicate across all levels of the firm Integrity, professionalism, and accountability Eagerness to exceed expectations in the role Our client places a strong emphasis on employee development, offering ongoing support and training to help you expand your skills and expertise. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
May 18, 2024
Full time
Legal Administrator 22,000 - 24,000 BCR/JH/11108 Cannock Bell Cornwall Recruitment is excited to be recruiting for a Legal Administrator on behalf of our client, a reputable law firm based in Cannock. Join a collaborative Central Support Services team providing essential administrative support to their legal professionals. This full-time role offers the chance to work alongside an experienced and dedicated team. As a Legal Administrator, you will be tasked with a variety of responsibilities supporting Private Client and Family law practices. With 18-24 months of prior experience in a similar administrative role, you will play a vital part in ensuring smooth operations within the firm. Key Responsibilities: Answer incoming and outgoing calls to clients, third parties, and internal members Manage diaries efficiently using Microsoft Outlook Create, edit, and format documents, including letters, emails, and court forms Open and close client matters, maintaining accurate records Keep client files updated and scan documents into the appropriate files Copy documents as required Provide reception cover and hospitality duties when needed Key Criteria: At least 18-24 months of experience in a similar administrative role Experience in Private Client and Family law is desirable Strong organisational and communication skills Willingness to learn and grow in the role Ability to communicate across all levels of the firm Integrity, professionalism, and accountability Eagerness to exceed expectations in the role Our client places a strong emphasis on employee development, offering ongoing support and training to help you expand your skills and expertise. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Sales & Letting Administrator - Business Administrator Apprentice - Level 3 This could be the role for you! Do you want to work for a prestige estate agency who can offer progression and development in a fast-moving industry where no day is the same? Are you an ambitious and dynamic individual who has the desire to succeed? If so, APPLY NOW! About our client: Our client's philosophy focuses on the click apply for full job details
May 18, 2024
Full time
Sales & Letting Administrator - Business Administrator Apprentice - Level 3 This could be the role for you! Do you want to work for a prestige estate agency who can offer progression and development in a fast-moving industry where no day is the same? Are you an ambitious and dynamic individual who has the desire to succeed? If so, APPLY NOW! About our client: Our client's philosophy focuses on the click apply for full job details
Administrator , Weymouth, Part-Time, Permanent, 20hrs (approx.) Mon-Fri, £12,300 - £13,400pa. Calling all Administrators ! I am looking for a driven and self-motivated professional who would like a dynamic role within the purchasing and sales team. Your duties will vary everyday but you can expect: Data entry click apply for full job details
May 18, 2024
Full time
Administrator , Weymouth, Part-Time, Permanent, 20hrs (approx.) Mon-Fri, £12,300 - £13,400pa. Calling all Administrators ! I am looking for a driven and self-motivated professional who would like a dynamic role within the purchasing and sales team. Your duties will vary everyday but you can expect: Data entry click apply for full job details
Internal Sales Project Administrator - Hertfordshire Are you an experienced Sales Project Administrator looking for a new challenge? A reputable and expanding company in Hertfordshire is seeking a talented individual to join their team. As a Sales Project Administrator, you will be responsible for: . Management of sales order processing to delivery Creating customer accounts React to, and process quotations and sales orders from customers and external sales team. Accepting orders from customers and placing on the system, following through to completion. Double checking purchase orders received against existing quotations Dealing with all queries on orders in progress. Scheduling deliveries including phased deliveries. Identifying potential order issues and informing the client/ Account manager in advance of delivery due date. Process and file sales order records. Sending invoices to customers. Coordinating with the production manager on international and local courier bookings and requirements. To excel in this role, you will need to have a proven track record in Sales Administration, with strong analytical skills and MRP system experience. You will have the chance to work with a small dynamic team in Hertfordshire and make a real impact on the company's bottom line. If you are a proactive and results-driven individual with a passion for Sales Administration, then this could be the perfect role for you. Don't miss out on this exciting opportunity to take your career to the next level and make a real difference in a thriving company. APPLY NOW! and take the first step towards securing your future as a Internal Sales Project Administrator job in Hertfordshire.
May 18, 2024
Full time
Internal Sales Project Administrator - Hertfordshire Are you an experienced Sales Project Administrator looking for a new challenge? A reputable and expanding company in Hertfordshire is seeking a talented individual to join their team. As a Sales Project Administrator, you will be responsible for: . Management of sales order processing to delivery Creating customer accounts React to, and process quotations and sales orders from customers and external sales team. Accepting orders from customers and placing on the system, following through to completion. Double checking purchase orders received against existing quotations Dealing with all queries on orders in progress. Scheduling deliveries including phased deliveries. Identifying potential order issues and informing the client/ Account manager in advance of delivery due date. Process and file sales order records. Sending invoices to customers. Coordinating with the production manager on international and local courier bookings and requirements. To excel in this role, you will need to have a proven track record in Sales Administration, with strong analytical skills and MRP system experience. You will have the chance to work with a small dynamic team in Hertfordshire and make a real impact on the company's bottom line. If you are a proactive and results-driven individual with a passion for Sales Administration, then this could be the perfect role for you. Don't miss out on this exciting opportunity to take your career to the next level and make a real difference in a thriving company. APPLY NOW! and take the first step towards securing your future as a Internal Sales Project Administrator job in Hertfordshire.
Position: Purchasing Administrator Location: St Albans Salary: 23K- 26K About the Role: The role of the purchasing administrator is to procure, manage and develop the product range for the business and to carry out all administrative tasks relating to the purchasing department. Effective communication, excellent organisational and numerical skills are essential to staying well informed of product development and price changes. Key Responsibilities of a Purchasing Administrator: Oversee supply chain management Maintain and develop relationships with new & existing suppliers Regular communication with suppliers to ensure that delivery deadlines are met Forecast demand for certain products and make orders accordingly Check inventory trends and adjust purchasing habits accordingly Liaise with sales team and source products on an ad hoc / bespoke basis Check stock shortage list daily to assess what orders are required Raise purchase orders Check supplier order list daily to chase outstanding orders Chase purchase orders and their lead times Regularly update the system to reflect supplier delivery dates Book in purchase orders Liaise with warehouse to check stock and adjust stock levels Check and adjust cost prices Deal with delivery discrepancies (short shipments / damaged stock) Add new products to the system Remove discontinued products Skills & Qualifications of a Purchasing Administrator: Highly organised with excellent numerical skills. Proficient in computer literacy, especially Excel. A proven team leader with strong negotiation skills. Multitasking ability and adept at meeting deadlines. Outstanding written and oral communication skills. Relevant industry experience and business acumen. If you're a proactive and organised individual passionate about supply chain management and product development, we'd love to hear from you! Grow your career and be part of an exciting journey.
May 18, 2024
Full time
Position: Purchasing Administrator Location: St Albans Salary: 23K- 26K About the Role: The role of the purchasing administrator is to procure, manage and develop the product range for the business and to carry out all administrative tasks relating to the purchasing department. Effective communication, excellent organisational and numerical skills are essential to staying well informed of product development and price changes. Key Responsibilities of a Purchasing Administrator: Oversee supply chain management Maintain and develop relationships with new & existing suppliers Regular communication with suppliers to ensure that delivery deadlines are met Forecast demand for certain products and make orders accordingly Check inventory trends and adjust purchasing habits accordingly Liaise with sales team and source products on an ad hoc / bespoke basis Check stock shortage list daily to assess what orders are required Raise purchase orders Check supplier order list daily to chase outstanding orders Chase purchase orders and their lead times Regularly update the system to reflect supplier delivery dates Book in purchase orders Liaise with warehouse to check stock and adjust stock levels Check and adjust cost prices Deal with delivery discrepancies (short shipments / damaged stock) Add new products to the system Remove discontinued products Skills & Qualifications of a Purchasing Administrator: Highly organised with excellent numerical skills. Proficient in computer literacy, especially Excel. A proven team leader with strong negotiation skills. Multitasking ability and adept at meeting deadlines. Outstanding written and oral communication skills. Relevant industry experience and business acumen. If you're a proactive and organised individual passionate about supply chain management and product development, we'd love to hear from you! Grow your career and be part of an exciting journey.
MEMBERSHIP ADMINISTRATOR This is an exciting opportunity for a Appraisal Admin to join a leading medical membership organisation! This is a key administration role, working across the organization with the Managing Director, all Managers, corporate members, members and potential members. MEMBERSHIP ADMINISTRATOR ROLE: Generating regular reports on membership metrics, such as membership growth, retention rates, and revenue projections, and providing insights to inform decision-making Working closely with the finance department to track membership subscriptions, process payments, and reconcile accounts receivable Managing all membership finance systems Efficiently managing office operations, ensuring smooth day-to-day running Coordinating and maintaining staff rota, ensuring adequate coverage Collaborating with other departments, such as Marketing, Events, and Revalidation to support initiatives that intersect with membership activities, such as event registration or member communications Identifying opportunities for process improvements and efficiency gains in membership operations and implementing solutions to enhance the overall member experience Compiling the annual journal, working alongside the editor Assisting with undertaking special projects related to membership, such as launching new membership tiers, developing member benefit programs, or the introduction of a new membership management system Acting as an advocate for members within the organisation, representing their interests and concerns to senior management and helping to ensure that their needs are addressed effectively Fostering a sense of community among members by helping facilitate online forums for discussion and collaboration MEMBERSHIP ADMINISTRATOR ESSENTIALS: Minimum 1 year of sales/retention experience Minimum1 year of customer service experience Excellent attention to detail and communication skills If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will be contacted. For information on how we process personal information please refer to our website: How We Use Your Personal Information . At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
May 18, 2024
Full time
MEMBERSHIP ADMINISTRATOR This is an exciting opportunity for a Appraisal Admin to join a leading medical membership organisation! This is a key administration role, working across the organization with the Managing Director, all Managers, corporate members, members and potential members. MEMBERSHIP ADMINISTRATOR ROLE: Generating regular reports on membership metrics, such as membership growth, retention rates, and revenue projections, and providing insights to inform decision-making Working closely with the finance department to track membership subscriptions, process payments, and reconcile accounts receivable Managing all membership finance systems Efficiently managing office operations, ensuring smooth day-to-day running Coordinating and maintaining staff rota, ensuring adequate coverage Collaborating with other departments, such as Marketing, Events, and Revalidation to support initiatives that intersect with membership activities, such as event registration or member communications Identifying opportunities for process improvements and efficiency gains in membership operations and implementing solutions to enhance the overall member experience Compiling the annual journal, working alongside the editor Assisting with undertaking special projects related to membership, such as launching new membership tiers, developing member benefit programs, or the introduction of a new membership management system Acting as an advocate for members within the organisation, representing their interests and concerns to senior management and helping to ensure that their needs are addressed effectively Fostering a sense of community among members by helping facilitate online forums for discussion and collaboration MEMBERSHIP ADMINISTRATOR ESSENTIALS: Minimum 1 year of sales/retention experience Minimum1 year of customer service experience Excellent attention to detail and communication skills If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will be contacted. For information on how we process personal information please refer to our website: How We Use Your Personal Information . At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
WSR are recruiting for a highly skilled Administrator for our esteemed client based in Exeter. Salary: Up to £27k DOE Working hours: Monday Thursday - 8am - 4pm & Friday - 8am - 3:30pm. Location: Exeter Responsible to: Regional Manager Administrator Role Overview: To take sales enquiries and opportunities as they arise and progress them through to a quotation to be submitted to customers in accordance with the estimating rules and inline with pricing policies and targeted timeframes. Administrator Key Tasks: Internal Team Communication Capturing & Recording Engineer Commissions Leading in Quotes & Orders Fast Turnarounds Following up Quotes & Orders Estimating - Cost calculations Maximising Sales Opportunities Obtaining Materials / Goods / Equipment Quotes Attend Health & Safety Meetings Support Marketing Campaigns & Digital Media Support with Regional Admin (when required) Out of Hours Rota Customer Enquiries Managing Customer Relations Achieving Monthly Sales Target Dealing with Customer Issues Adhering to Quality Management Systems (QMS) Ordering Goods / Equipment / Materials Call Handling Risk Assessment Method Statements (RAMS) Adhering to Quality Management Systems (QMS) Administrator Experience, Skills and Attributes: Computer Literate Well Organised Good & Clear Communicator Team Player Work on own initiative Good Planner Good People Skills Administrator Benefits: Health cash plan Scheme: you will be enrolled into the company health cash plan Cycle to work scheme: The Company operates a cycle to work scheme. Eye test voucher: We offer Spec Savers eye test vouchers to all staff Garage Door Discount Scheme: We offer a discount scheme for the purchase of a garage door. Occupational maternity pay - 8 weeks OMP and 31 weeks SMP Occupational paternity pay - 1 week OPP and one week SPP Occupational adoption pay - 8 weeks OAP and 31 weeks SAP Occupational parental bereavement pay - 2 weeks full pay Long Service Awards Please click 'APPLY NOW', or call the WSR Team at for more info. We appreciate the time and effort invested in your application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available.
May 18, 2024
Full time
WSR are recruiting for a highly skilled Administrator for our esteemed client based in Exeter. Salary: Up to £27k DOE Working hours: Monday Thursday - 8am - 4pm & Friday - 8am - 3:30pm. Location: Exeter Responsible to: Regional Manager Administrator Role Overview: To take sales enquiries and opportunities as they arise and progress them through to a quotation to be submitted to customers in accordance with the estimating rules and inline with pricing policies and targeted timeframes. Administrator Key Tasks: Internal Team Communication Capturing & Recording Engineer Commissions Leading in Quotes & Orders Fast Turnarounds Following up Quotes & Orders Estimating - Cost calculations Maximising Sales Opportunities Obtaining Materials / Goods / Equipment Quotes Attend Health & Safety Meetings Support Marketing Campaigns & Digital Media Support with Regional Admin (when required) Out of Hours Rota Customer Enquiries Managing Customer Relations Achieving Monthly Sales Target Dealing with Customer Issues Adhering to Quality Management Systems (QMS) Ordering Goods / Equipment / Materials Call Handling Risk Assessment Method Statements (RAMS) Adhering to Quality Management Systems (QMS) Administrator Experience, Skills and Attributes: Computer Literate Well Organised Good & Clear Communicator Team Player Work on own initiative Good Planner Good People Skills Administrator Benefits: Health cash plan Scheme: you will be enrolled into the company health cash plan Cycle to work scheme: The Company operates a cycle to work scheme. Eye test voucher: We offer Spec Savers eye test vouchers to all staff Garage Door Discount Scheme: We offer a discount scheme for the purchase of a garage door. Occupational maternity pay - 8 weeks OMP and 31 weeks SMP Occupational paternity pay - 1 week OPP and one week SPP Occupational adoption pay - 8 weeks OAP and 31 weeks SAP Occupational parental bereavement pay - 2 weeks full pay Long Service Awards Please click 'APPLY NOW', or call the WSR Team at for more info. We appreciate the time and effort invested in your application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available.
Proactive Personnel are currently recruiting for an Export Sales Administrator on behalf of an international fragrance manufacturer. This will be a 12 month contract initially starting around 20th May. Purpose of the role: To provide clerical and administrative support to help maintain and develop profitable business in specific geographic markets. Responsibilities: Maintain and develop relationships with UK and overseas based Scentmakers. Maintain and develop relationships with third party distributors. Maintain and develop relationships with key contacts in key customers both old and new. Process sales orders. Process, close and raise sample requests for new business opportunities. Process customer complaints. Provide regulatory documents. Provide price offers and maintain customer price lists. Respond to customer queries in a timely manner. Provide cover for export sales admin colleagues in other geographic markets when they are off. Collaborate with colleagues in Export Sales both in the UK and overseas i.e. FOWA, FOFE, FOI, FOM, FONA and Shipping. The ideal candidate: Good knowledge of IFS processes. Able to manage time and identify priorities. Customer focused. Organised. Enthusiastic team player. ADDITIONAL NOTES You will be provided with on-the-job training You will receive in-house health and safety induction You are required to maintain confidentiality and is not to disclose sensitive business information to third parties You are expected to maintain safe working practices and undertake any specific duties allocated under the fragrance oils environment, health and safety policies and procedures You are expected to create and maintain working practices that support us to be a sustainable and responsible organisation The salary will be £26,691 gross per annum. Hours of work 35 per week on a working pattern of 9am to 5.15pm Monday to Thursday and 9am to 2.45pm Friday - 45 mins unpaid mid shift break. Contractual benefits: 24 days holiday per annum plus bank holidays Pension E'ee contributions 5% and E'er contributions 5% of basic salary Single cover private healthcare Life Assurance of 4 x basic salary Non contractual benefits Business Incentive Plan targeted at 5% of basic pay 2 paid Wellbeing Days per annum Option to purchase up to an additional 5 days holiday per annum Flexibility to work one day per week from home through a team agreement If you are interested in this role or you would like to know more, please apply or call Proactive Personnel Manchester
May 18, 2024
Full time
Proactive Personnel are currently recruiting for an Export Sales Administrator on behalf of an international fragrance manufacturer. This will be a 12 month contract initially starting around 20th May. Purpose of the role: To provide clerical and administrative support to help maintain and develop profitable business in specific geographic markets. Responsibilities: Maintain and develop relationships with UK and overseas based Scentmakers. Maintain and develop relationships with third party distributors. Maintain and develop relationships with key contacts in key customers both old and new. Process sales orders. Process, close and raise sample requests for new business opportunities. Process customer complaints. Provide regulatory documents. Provide price offers and maintain customer price lists. Respond to customer queries in a timely manner. Provide cover for export sales admin colleagues in other geographic markets when they are off. Collaborate with colleagues in Export Sales both in the UK and overseas i.e. FOWA, FOFE, FOI, FOM, FONA and Shipping. The ideal candidate: Good knowledge of IFS processes. Able to manage time and identify priorities. Customer focused. Organised. Enthusiastic team player. ADDITIONAL NOTES You will be provided with on-the-job training You will receive in-house health and safety induction You are required to maintain confidentiality and is not to disclose sensitive business information to third parties You are expected to maintain safe working practices and undertake any specific duties allocated under the fragrance oils environment, health and safety policies and procedures You are expected to create and maintain working practices that support us to be a sustainable and responsible organisation The salary will be £26,691 gross per annum. Hours of work 35 per week on a working pattern of 9am to 5.15pm Monday to Thursday and 9am to 2.45pm Friday - 45 mins unpaid mid shift break. Contractual benefits: 24 days holiday per annum plus bank holidays Pension E'ee contributions 5% and E'er contributions 5% of basic salary Single cover private healthcare Life Assurance of 4 x basic salary Non contractual benefits Business Incentive Plan targeted at 5% of basic pay 2 paid Wellbeing Days per annum Option to purchase up to an additional 5 days holiday per annum Flexibility to work one day per week from home through a team agreement If you are interested in this role or you would like to know more, please apply or call Proactive Personnel Manchester
SF Recruitment are recruiting for an internal sales administrator to join our clients team immediately, in Tamworth. This role will involve supporting the sales function with administrative duties. Temporary ongoing role Immediate start available £22,308 per annum Responsibilities: Provide administrative support to the sales team, including processing orders and preparing sales documentation. Respond promptly to customer inquiries via various channels, providing product information and assistance. Process customer orders accurately Maintain accurate customer and product information in the sales database. Collaborate with other departments to coordinate sales activities and resolve issues. Requirements: Must be available immediately Office based Monday-Friday Administrative background Sales Administration experience would be beneficial Ability to use Microsoft Package - Word, Excel etc. If you are interested & available immediately, please apply today.
May 18, 2024
Full time
SF Recruitment are recruiting for an internal sales administrator to join our clients team immediately, in Tamworth. This role will involve supporting the sales function with administrative duties. Temporary ongoing role Immediate start available £22,308 per annum Responsibilities: Provide administrative support to the sales team, including processing orders and preparing sales documentation. Respond promptly to customer inquiries via various channels, providing product information and assistance. Process customer orders accurately Maintain accurate customer and product information in the sales database. Collaborate with other departments to coordinate sales activities and resolve issues. Requirements: Must be available immediately Office based Monday-Friday Administrative background Sales Administration experience would be beneficial Ability to use Microsoft Package - Word, Excel etc. If you are interested & available immediately, please apply today.
At Reed, we are always on the lookout for skilled Sales Administrators with experience in the office environment on a temporary basis. We are currently working with a return client to recruit a temporary Sales Administrator. As the Sales Administrator, you will be responsible for: Checking customer credit status and updating details Entering sales orders and producing invoices Printing/sending/filing sales invoices. Printing delivery/collection notes Emailing monthly statements Calling customers for any outstanding invoices Entering purchase invoices and matching delivery/collection notes Arranging courier collections via online portal Taking online payments
May 18, 2024
Full time
At Reed, we are always on the lookout for skilled Sales Administrators with experience in the office environment on a temporary basis. We are currently working with a return client to recruit a temporary Sales Administrator. As the Sales Administrator, you will be responsible for: Checking customer credit status and updating details Entering sales orders and producing invoices Printing/sending/filing sales invoices. Printing delivery/collection notes Emailing monthly statements Calling customers for any outstanding invoices Entering purchase invoices and matching delivery/collection notes Arranging courier collections via online portal Taking online payments
ESTATE AGENCY ADMINISTRATOR - HAMPSTEAD. £30,000 - £35,000. Mon - Fri 9am - 5.30 or 6pm ABOUT THE COMPANY I'm working with an award winning London agent who are looking for an experienced Estate Agency Administrator for their Head Office in Hampstead. They have 21 offices within the Capital, and a further ten overseas branchesThey are a well respected company with over 70 years of experience in the Property Industry. They are friendly, engaging and very easy to get along with ABOUT THE ROLE Preparing property marketing materials from conception starting at clients homes in conjunction with other team members. Coordinating schedules and diaries. Liaising on appointments with vendors, buyers and team members. Preparing and displaying window display materials. Creating and issuing agreed Sales Paperwork to all relevant clients. Handling first line calls and actioning accordingly as per branch protocols. Ensuring documentation and paperwork is GDPR compliant. Arranging EPC certificates and processing accordingly. Candidates should possess a strong foundation in administrative duties, with a particular flair for managing complex tasks effectively. Experience of working in the property sector is essential to be able to provide back up support to the mains sales team. KEY SKILLS WILL INCLUDE Excellent communication skills, both written and verbal. Proficiency in Microsoft office software. Strong computer and internet skills. Ability to multitask and prioritise workload in a fast-paced environment. Able to work alone and within a team. Strong customer service orientation. A competitive basic salary of £30,000 - £35,000, dependant on experience is available, working a five day week! REPLY TO THIS AD IN THE STRICTEST OF CONFIDENCES
May 18, 2024
Full time
ESTATE AGENCY ADMINISTRATOR - HAMPSTEAD. £30,000 - £35,000. Mon - Fri 9am - 5.30 or 6pm ABOUT THE COMPANY I'm working with an award winning London agent who are looking for an experienced Estate Agency Administrator for their Head Office in Hampstead. They have 21 offices within the Capital, and a further ten overseas branchesThey are a well respected company with over 70 years of experience in the Property Industry. They are friendly, engaging and very easy to get along with ABOUT THE ROLE Preparing property marketing materials from conception starting at clients homes in conjunction with other team members. Coordinating schedules and diaries. Liaising on appointments with vendors, buyers and team members. Preparing and displaying window display materials. Creating and issuing agreed Sales Paperwork to all relevant clients. Handling first line calls and actioning accordingly as per branch protocols. Ensuring documentation and paperwork is GDPR compliant. Arranging EPC certificates and processing accordingly. Candidates should possess a strong foundation in administrative duties, with a particular flair for managing complex tasks effectively. Experience of working in the property sector is essential to be able to provide back up support to the mains sales team. KEY SKILLS WILL INCLUDE Excellent communication skills, both written and verbal. Proficiency in Microsoft office software. Strong computer and internet skills. Ability to multitask and prioritise workload in a fast-paced environment. Able to work alone and within a team. Strong customer service orientation. A competitive basic salary of £30,000 - £35,000, dependant on experience is available, working a five day week! REPLY TO THIS AD IN THE STRICTEST OF CONFIDENCES
Sales Administrator Welcome Bonus! We are keen to attract new talent who can make a difference in our workplace. This means that all candidates who are offered a role and go on to start in a permanent role with us will receive a bonus of 750 gross (pro rata if part-time) in their first month's pay. Why work for us? Draper Tools is a family business with a rich history, a strong, supportive 'family culture' and a passion for continuous improvement. We believe everyone can make a difference, we value opinions, we embrace new ideas and take a collaborative and proactive approach to change. People enjoy working for us; one in seven employees have worked for Draper for more than 25 years! We believe there are four key reasons why you should work for us: We're a trusted brand : there is a reason why we've been in business for over 100 years and show no signs of slowing down. We'll welcome you: work plays a significant part in all of our lives, so we've built a happy and inviting environment, full of friendly colleagues who are proud to work together. We'll invest in you: our people are at the heart of everything we do. Which is why we're passionate about helping you reach your full potential. We build success together. We'll value you: we love to recognise great work, so our benefits package has been designed to say "thank you" in more ways than one. APPLY NOW Benefits As a Sales Administrator, your benefits will include: Full-time hours with some flexibility on start and finish time and possible hybrid working after an initial settling in period. Holidays rising to 25 days with the ability to purchase additional leave Pension scheme Employee Assistance Programme (EAP) Private health scheme Staff discount on Draper products with significant savings available Long service bonus Ad-hoc rewards and recognition Day off for your birthday Cycle to Work Scheme Employee discount scheme - discounts on gym memberships, groceries, holidays and more Free onsite parking After qualifying period Job responsibilities Your role of Sales Administrator will require you to: Support the National Accounts Manager with regular sales reporting. Request up to date stock forecasts and ensure good availability is maintained through working closely with supply chain internally and externally. Prepare quotes for the National Accounts Manager. Support with building product ranges for range reviews. Maintain customer product content online and instore. Maintain price files and support the National Accounts Manager with annual price reviews. Manage communication of products listings/promotional campaigns to internal stakeholders. Act as a main point of contact on relevant accounts for queries. Support the National Accounts Manager with healthy and collaborative account relationships. Reserve stock when required. Support the National Accounts Manager with customer visits, shows and conferences where required. Work collaboratively across functions to ensure marketing activities are supported. Skills required Good understanding of Draper product range Excellent communication skills Ability to work independently as well as part of a team Highly organised, with the ability to prioritise a busy and varied workload Polite, friendly, and professional Flexible, open to change About Company If you are interested in this position, please click the link. This will direct you to our Applicant Tracking System where you will be able to apply for the role. STRICTLY NO AGENCIES
May 18, 2024
Full time
Sales Administrator Welcome Bonus! We are keen to attract new talent who can make a difference in our workplace. This means that all candidates who are offered a role and go on to start in a permanent role with us will receive a bonus of 750 gross (pro rata if part-time) in their first month's pay. Why work for us? Draper Tools is a family business with a rich history, a strong, supportive 'family culture' and a passion for continuous improvement. We believe everyone can make a difference, we value opinions, we embrace new ideas and take a collaborative and proactive approach to change. People enjoy working for us; one in seven employees have worked for Draper for more than 25 years! We believe there are four key reasons why you should work for us: We're a trusted brand : there is a reason why we've been in business for over 100 years and show no signs of slowing down. We'll welcome you: work plays a significant part in all of our lives, so we've built a happy and inviting environment, full of friendly colleagues who are proud to work together. We'll invest in you: our people are at the heart of everything we do. Which is why we're passionate about helping you reach your full potential. We build success together. We'll value you: we love to recognise great work, so our benefits package has been designed to say "thank you" in more ways than one. APPLY NOW Benefits As a Sales Administrator, your benefits will include: Full-time hours with some flexibility on start and finish time and possible hybrid working after an initial settling in period. Holidays rising to 25 days with the ability to purchase additional leave Pension scheme Employee Assistance Programme (EAP) Private health scheme Staff discount on Draper products with significant savings available Long service bonus Ad-hoc rewards and recognition Day off for your birthday Cycle to Work Scheme Employee discount scheme - discounts on gym memberships, groceries, holidays and more Free onsite parking After qualifying period Job responsibilities Your role of Sales Administrator will require you to: Support the National Accounts Manager with regular sales reporting. Request up to date stock forecasts and ensure good availability is maintained through working closely with supply chain internally and externally. Prepare quotes for the National Accounts Manager. Support with building product ranges for range reviews. Maintain customer product content online and instore. Maintain price files and support the National Accounts Manager with annual price reviews. Manage communication of products listings/promotional campaigns to internal stakeholders. Act as a main point of contact on relevant accounts for queries. Support the National Accounts Manager with healthy and collaborative account relationships. Reserve stock when required. Support the National Accounts Manager with customer visits, shows and conferences where required. Work collaboratively across functions to ensure marketing activities are supported. Skills required Good understanding of Draper product range Excellent communication skills Ability to work independently as well as part of a team Highly organised, with the ability to prioritise a busy and varied workload Polite, friendly, and professional Flexible, open to change About Company If you are interested in this position, please click the link. This will direct you to our Applicant Tracking System where you will be able to apply for the role. STRICTLY NO AGENCIES
We are now recruiting for a Client Relationship Executive on behalf of our Stamford based client. This award-winning business offers a great opportunity for someone who is looking to work in a fast paced, dynamic, company. Continual training and career progression are available for the right person. As a Client Relationship Executive within their Commercial Division, your main responsibility will be to manage communication between all parties whilst managing and maintaining an excellent client experience. This is a permanent office based full time position. Salary £25K to £30K DOE plus non salaried benefits Responsibilities Act as the main point of contact between customers, suppliers, and lenders throughout the document processing and payout stages. To develop and nurture relationships with customers to uphold our exceptional 5-star Trustpilot rating. Work closely with the sales team to ensure customer needs and timescales are understood and met. Ensure that all customer documentation is processed efficiently and submitted to lenders in a compliant manner, in line with company procedures. Collaborate with lenders and share best practices. Keep the company CRM system up to date at all times. Professionally handle phone and email communications Delegate tasks to the administrators. Compliance accountability Key Skills: Excellent written communication skills Professional and engaging telephone manner alongside confidence in dealing with a range of clients. Priority and time management skills A team player and problem solver Aptitude for providing exceptional customer service. Commitment to the company values Computer and mathematical literacy Ability to work efficiently under pressure. Strong eye for detail Short listing will begin immediately
May 18, 2024
Full time
We are now recruiting for a Client Relationship Executive on behalf of our Stamford based client. This award-winning business offers a great opportunity for someone who is looking to work in a fast paced, dynamic, company. Continual training and career progression are available for the right person. As a Client Relationship Executive within their Commercial Division, your main responsibility will be to manage communication between all parties whilst managing and maintaining an excellent client experience. This is a permanent office based full time position. Salary £25K to £30K DOE plus non salaried benefits Responsibilities Act as the main point of contact between customers, suppliers, and lenders throughout the document processing and payout stages. To develop and nurture relationships with customers to uphold our exceptional 5-star Trustpilot rating. Work closely with the sales team to ensure customer needs and timescales are understood and met. Ensure that all customer documentation is processed efficiently and submitted to lenders in a compliant manner, in line with company procedures. Collaborate with lenders and share best practices. Keep the company CRM system up to date at all times. Professionally handle phone and email communications Delegate tasks to the administrators. Compliance accountability Key Skills: Excellent written communication skills Professional and engaging telephone manner alongside confidence in dealing with a range of clients. Priority and time management skills A team player and problem solver Aptitude for providing exceptional customer service. Commitment to the company values Computer and mathematical literacy Ability to work efficiently under pressure. Strong eye for detail Short listing will begin immediately
Sales Administrator 25,000 - 30,000, Leeds City Centre, 28 Days Holiday Plus Bank Holidays, Training, Development & Progression. Due to continued business growth and expansion we are looking to recruit a Sales Administrator for this leading manufacturer in Leeds. This is one of the world's largest manufacturers of specialist products for the construction industry, trading across the globe. The main purpose of this role is to provide excellent customer service and support to clients and the sales team. Your main responsibilities will be processing customers orders, producing invoices, dealing with incoming enquiries and providing quotations. Once fully trained you will then be able to provide advice and support to customers and up sell suitable products that match their needs. Sales Administrator Responsibilities: To be the first point of contact for all customer enquiries Produce accurate quotations Process customer orders accurately Produce and send out customer invoices Assist the sales team by providing technical information and support Maintain accurate data input on the ERP system Provide customers with support and guidance Liaise with suppliers Coordinate and communicate delivery schedules Sales Administrator Requirements: Previous experience processing orders, invoices and quotations Experience using ERP systems Excellent customer service and administration skills A background working in electrical, construction or distribution sales environment An understanding of Incoterms would be beneficial This Sales Administrator role would suit someone who has worked in a customer service environment and dealt with enquiries and orders. This role would suit someone who has worked as a customer support executive, customer service advisor, customer care coordinator, Sales Support, Sales Coordinator, or within logistics. This is an office based role. Standard hours of work are 09.00-17.00 . Please contact Nicola Wilson to discuss this role further or to send a copy of your CV. Travail has been established since 1977 and has branches nationwide. Our Harrogate branch was opened in 1995 and has five specialist consultants who each deal with different market sectors. Working closely with candidates from all market sectors we are confident in matching the right people for the right jobs. Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 18, 2024
Full time
Sales Administrator 25,000 - 30,000, Leeds City Centre, 28 Days Holiday Plus Bank Holidays, Training, Development & Progression. Due to continued business growth and expansion we are looking to recruit a Sales Administrator for this leading manufacturer in Leeds. This is one of the world's largest manufacturers of specialist products for the construction industry, trading across the globe. The main purpose of this role is to provide excellent customer service and support to clients and the sales team. Your main responsibilities will be processing customers orders, producing invoices, dealing with incoming enquiries and providing quotations. Once fully trained you will then be able to provide advice and support to customers and up sell suitable products that match their needs. Sales Administrator Responsibilities: To be the first point of contact for all customer enquiries Produce accurate quotations Process customer orders accurately Produce and send out customer invoices Assist the sales team by providing technical information and support Maintain accurate data input on the ERP system Provide customers with support and guidance Liaise with suppliers Coordinate and communicate delivery schedules Sales Administrator Requirements: Previous experience processing orders, invoices and quotations Experience using ERP systems Excellent customer service and administration skills A background working in electrical, construction or distribution sales environment An understanding of Incoterms would be beneficial This Sales Administrator role would suit someone who has worked in a customer service environment and dealt with enquiries and orders. This role would suit someone who has worked as a customer support executive, customer service advisor, customer care coordinator, Sales Support, Sales Coordinator, or within logistics. This is an office based role. Standard hours of work are 09.00-17.00 . Please contact Nicola Wilson to discuss this role further or to send a copy of your CV. Travail has been established since 1977 and has branches nationwide. Our Harrogate branch was opened in 1995 and has five specialist consultants who each deal with different market sectors. Working closely with candidates from all market sectors we are confident in matching the right people for the right jobs. Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Permanent vacancy offering hybrid working and amazing benefits Your new company Our exclusive client is an established worldwide organisation specialising in the manufacturing of a wide range of electronic products. Your new company is renowned for its innovation, quality of product, and excellent customer service. We are seeking a skilled and dedicated individual to join its Internal Customer Service team. Your new role As the Customer Service Administrator, you will be responsible for managing customer purchase orders, responding to customer requests, and creating and maintaining administration and filing systems for immediate access to information. You will manage customer requirements for the organisation's European customer base, providing outstanding service and developing excellent customer relationships, leading to repeat business. You will be the key point of contact for customers and work closely with all departments, particularly Warehouse and Finance, to ensure customer satisfaction. This role offers a hybrid working policy (2 days per week remote) and normal working hours are from 8:30am to 5pm. However, flexible working patterns can be discussed. What you'll need to succeed To be successful in the role, you will need previous Customer Service and Sales administrative experience, excellent communication and organisational skills, and proficiency with computers, Outlook, and Office software. Experience of end-to-end order management is desired. You should be adaptable, embrace change and challenges positively, and have a calm and positive manner.Knowledge of AS400 systems or similar and knowledge of Electronic Data Interchange (EDI) routines would be beneficial. However, full training will be provided. What you'll get in return Flexible and hybrid working options are available. Life Assurance x 4 times the annual salary. Critical Illness x 2 times the annual salary. Private Health Cover - CashPlan and Hospital Plan. Personal Private Pension & 5% company contribution. 34 days annual leave (includes public holidays). Contribution to fitness clubs or classes. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 18, 2024
Full time
Permanent vacancy offering hybrid working and amazing benefits Your new company Our exclusive client is an established worldwide organisation specialising in the manufacturing of a wide range of electronic products. Your new company is renowned for its innovation, quality of product, and excellent customer service. We are seeking a skilled and dedicated individual to join its Internal Customer Service team. Your new role As the Customer Service Administrator, you will be responsible for managing customer purchase orders, responding to customer requests, and creating and maintaining administration and filing systems for immediate access to information. You will manage customer requirements for the organisation's European customer base, providing outstanding service and developing excellent customer relationships, leading to repeat business. You will be the key point of contact for customers and work closely with all departments, particularly Warehouse and Finance, to ensure customer satisfaction. This role offers a hybrid working policy (2 days per week remote) and normal working hours are from 8:30am to 5pm. However, flexible working patterns can be discussed. What you'll need to succeed To be successful in the role, you will need previous Customer Service and Sales administrative experience, excellent communication and organisational skills, and proficiency with computers, Outlook, and Office software. Experience of end-to-end order management is desired. You should be adaptable, embrace change and challenges positively, and have a calm and positive manner.Knowledge of AS400 systems or similar and knowledge of Electronic Data Interchange (EDI) routines would be beneficial. However, full training will be provided. What you'll get in return Flexible and hybrid working options are available. Life Assurance x 4 times the annual salary. Critical Illness x 2 times the annual salary. Private Health Cover - CashPlan and Hospital Plan. Personal Private Pension & 5% company contribution. 34 days annual leave (includes public holidays). Contribution to fitness clubs or classes. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Logistics Administrator Burnley Permanent: Full-time 28 days Annual Leave up to £26,000 DOE Your new companyAn excellent opportunity has risen for a Logistics & Order Administrator with a well-established and growing manufacturing business based in Burnley. This is an extremely varied role within the organisation, presenting a mixture of tasks and duties alongside daily challenges, this role requires a person with excellent communication and organisational skills. As the business is now expanding and looking to hire on a full-time basis, this role is office based working hours are 9am - 5pm Monday to Friday. Your new roleAs Logistics and Order Administrator your duties will include coordinating with logistics, process new sales and ensure smooth running's of imports and exports. Along with generating commercial invoices and working closely with stakeholders to facilitate timely and accurate completion of customs and export control filings. Collaborate with the Accounts and Warehousing departments to create weekly product lists and assist with all general administrative duties as directed by management. What you'll need to succeedTo be successful in securing this position, you should have previous exposure to Import and Export duties, along with excellent attention to detail and able to work effectively towards tight deadlines. You must be confident liaising with different departments, therefore should have great customer service skills and an excellent telephone manner. This role requires a character who is easily adaptable, confident and enjoys problem solving. What you'll get in returnIn return, you will be paid a competitive annual salary up to £26,000 DOE and will be joining a successful growing business during an exciting period. Along with 28 days annual leave, which increase after years of service, 3% Company Pension Scheme, on the job training and progression. Free carparking and access to free charging portals, social events, including summer BBQs and Christmas Parties and health care benefits.As well as receiving training and support, which will allow you to further develop your own skills and experience. #
May 18, 2024
Full time
Logistics Administrator Burnley Permanent: Full-time 28 days Annual Leave up to £26,000 DOE Your new companyAn excellent opportunity has risen for a Logistics & Order Administrator with a well-established and growing manufacturing business based in Burnley. This is an extremely varied role within the organisation, presenting a mixture of tasks and duties alongside daily challenges, this role requires a person with excellent communication and organisational skills. As the business is now expanding and looking to hire on a full-time basis, this role is office based working hours are 9am - 5pm Monday to Friday. Your new roleAs Logistics and Order Administrator your duties will include coordinating with logistics, process new sales and ensure smooth running's of imports and exports. Along with generating commercial invoices and working closely with stakeholders to facilitate timely and accurate completion of customs and export control filings. Collaborate with the Accounts and Warehousing departments to create weekly product lists and assist with all general administrative duties as directed by management. What you'll need to succeedTo be successful in securing this position, you should have previous exposure to Import and Export duties, along with excellent attention to detail and able to work effectively towards tight deadlines. You must be confident liaising with different departments, therefore should have great customer service skills and an excellent telephone manner. This role requires a character who is easily adaptable, confident and enjoys problem solving. What you'll get in returnIn return, you will be paid a competitive annual salary up to £26,000 DOE and will be joining a successful growing business during an exciting period. Along with 28 days annual leave, which increase after years of service, 3% Company Pension Scheme, on the job training and progression. Free carparking and access to free charging portals, social events, including summer BBQs and Christmas Parties and health care benefits.As well as receiving training and support, which will allow you to further develop your own skills and experience. #
Permanent Sales Administrator job - York outskirts Hays Business Support are currently working with an organisation who are looking to recruit a Sales Administrator to join their team on a permanent basis. Within this role, duties will include: Correspond with customers by email and telephone.Co-ordinate Sales enquiries by email and telephone.Generate sales quotations.Liaise with customers to assist in creating technical quotations and order processing.Follow up and chase existing sales quotations.Input and process sales orders.Generate Sales order acknowledgements and issue them to the customer, when required.Update databases.Helping to update social media platforms. We are looking for someone with excellent attention to detail. Any experience of using SAP would be great, but it is not essential. You will be organised and able to work as part of a team towards deadlines. This organisation offers an early finish on Fridays, on-site parking and a competitive salary. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 18, 2024
Full time
Permanent Sales Administrator job - York outskirts Hays Business Support are currently working with an organisation who are looking to recruit a Sales Administrator to join their team on a permanent basis. Within this role, duties will include: Correspond with customers by email and telephone.Co-ordinate Sales enquiries by email and telephone.Generate sales quotations.Liaise with customers to assist in creating technical quotations and order processing.Follow up and chase existing sales quotations.Input and process sales orders.Generate Sales order acknowledgements and issue them to the customer, when required.Update databases.Helping to update social media platforms. We are looking for someone with excellent attention to detail. Any experience of using SAP would be great, but it is not essential. You will be organised and able to work as part of a team towards deadlines. This organisation offers an early finish on Fridays, on-site parking and a competitive salary. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Quality Assurance Complaints Administrator Summary £27,500 - £37,400 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're proactive, collaborative and always go the extra mile to support our team. Just like you. As a Lidl Customer Complaints Administrator, you will work closely with suppliers and buyers to investigate complaints and respond to customers, focusing on the quality and safety of our products. From spotting trends to professionally communicating with internal and external stakeholders, you'll ensure complete customer satisfaction in our Lidl products. You'll also liaise with the wider Quality Assurance department, contributing to the overall success of the company with your passion and attention to details. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions, so we'll make sure you have access to the right training and real opportunities to build your career as well. What you'll do Investigating complaints with suppliers to provide adequate responses to customers according to set SLAs Spotting trends in a timely manner and escalating trending issues Highlighting live cases to buyers according to urgency Responding to customer complaints received by email or letter Building strong relationships and liaising with the Quality Assurance team, buyers and suppliers to implement corrective action plans Collaborate with our central Customer Care team in Scotland and other internal departments across Lidl GB Providing various Ad hoc administrative support on Quality Assurance tasks What you'll need Experience in a complaint handling role in the retail space is desirable Fantastic understanding of the importance of customer experience Very good level of written and verbal communication Excellent people skills and a highly professional attitude Previous use of CRM (e.g. Salesforce) is beneficial Active team player and collaboration skills are essential Analytically minded with a keen eye for detail would be beneficial Good understanding of Microsoft Office Excel and Outlook Organised and with good time management skills Excellent organisational skills and the ability to prioritise conflicting deadlines What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Ongoing training Enhanced family leave Pension scheme Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. includes 10% non-contractual London Weighting allowance Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
May 18, 2024
Full time
Quality Assurance Complaints Administrator Summary £27,500 - £37,400 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're proactive, collaborative and always go the extra mile to support our team. Just like you. As a Lidl Customer Complaints Administrator, you will work closely with suppliers and buyers to investigate complaints and respond to customers, focusing on the quality and safety of our products. From spotting trends to professionally communicating with internal and external stakeholders, you'll ensure complete customer satisfaction in our Lidl products. You'll also liaise with the wider Quality Assurance department, contributing to the overall success of the company with your passion and attention to details. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions, so we'll make sure you have access to the right training and real opportunities to build your career as well. What you'll do Investigating complaints with suppliers to provide adequate responses to customers according to set SLAs Spotting trends in a timely manner and escalating trending issues Highlighting live cases to buyers according to urgency Responding to customer complaints received by email or letter Building strong relationships and liaising with the Quality Assurance team, buyers and suppliers to implement corrective action plans Collaborate with our central Customer Care team in Scotland and other internal departments across Lidl GB Providing various Ad hoc administrative support on Quality Assurance tasks What you'll need Experience in a complaint handling role in the retail space is desirable Fantastic understanding of the importance of customer experience Very good level of written and verbal communication Excellent people skills and a highly professional attitude Previous use of CRM (e.g. Salesforce) is beneficial Active team player and collaboration skills are essential Analytically minded with a keen eye for detail would be beneficial Good understanding of Microsoft Office Excel and Outlook Organised and with good time management skills Excellent organisational skills and the ability to prioritise conflicting deadlines What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Ongoing training Enhanced family leave Pension scheme Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. includes 10% non-contractual London Weighting allowance Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Osborne Appointments
Welwyn Garden City, Hertfordshire
Sales Administration Team Lead OA are working with an established and growing business, searching for a Sales Administration Team Lead to join their team. Monday - Friday, 9am - 5.30pm £35,000 - £40,000 Permanent 26 days holiday + Bank Holidays Hybrid working, Training & development, private medical, discounts & bonus Sales Administration Team Lead- Key Responsibilities: Leading a small team of Sales Administrators to accurately execute sales orders, meeting targets Create customer reports and agreements Gather and provide sales data for reports Share customer statistics with managers Collect and analyse monthly forecasts and inventory data Track goods delivery to and from the warehouse Analyse stock levels and provide insights to minimise slow-moving and returned items Guide admin team on activities such as credits, debits, orders, rebates, etc Sales Administration Team Lead - Skills and Experience: 1+ year(s) Team Leader/Supervisor experience Knowledge of Sales Admin/Sales Coordination process CRM/ERP system experience is essential, SAP would be advantageous Knowledge of HVAC is desirable Outstanding communication skills If you are interested in this position, please apply online with your CV. WGCCOMMPERM Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion
May 18, 2024
Full time
Sales Administration Team Lead OA are working with an established and growing business, searching for a Sales Administration Team Lead to join their team. Monday - Friday, 9am - 5.30pm £35,000 - £40,000 Permanent 26 days holiday + Bank Holidays Hybrid working, Training & development, private medical, discounts & bonus Sales Administration Team Lead- Key Responsibilities: Leading a small team of Sales Administrators to accurately execute sales orders, meeting targets Create customer reports and agreements Gather and provide sales data for reports Share customer statistics with managers Collect and analyse monthly forecasts and inventory data Track goods delivery to and from the warehouse Analyse stock levels and provide insights to minimise slow-moving and returned items Guide admin team on activities such as credits, debits, orders, rebates, etc Sales Administration Team Lead - Skills and Experience: 1+ year(s) Team Leader/Supervisor experience Knowledge of Sales Admin/Sales Coordination process CRM/ERP system experience is essential, SAP would be advantageous Knowledge of HVAC is desirable Outstanding communication skills If you are interested in this position, please apply online with your CV. WGCCOMMPERM Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion