Exciting Opportunity with one of the Fastest Growing Multichannel Retailers in the UK! My client are at the forefront of retail innovation. With over 170 stores across the UK and continued expansion plans, they are looking for a Junior Branch Merchandiser (Maternity Cover) to join their Branch Merchandising team. Responsibilities: Develop and implement a forward plan for Branch Merchandising that aligns with channel-specific commercial performance goals. Build and nurture key internal and external relationships to maintain optimal stock positions, ensuring a seamless flow of merchandise to support sales. Analyse store and online performance, adjusting stock levels strategically to drive sales and optimise inventory. Own and forecast key sales volumes at the branch level in collaboration with Buying and Marketing teams for new ranges, seasons, and promotions. Collaborate with stakeholders to ensure effective testing and implementation of system development changes. Partner with Web Operations to support online sales targets and address opportunities and challenges. Actively engage in personal development and demonstrate enthusiasm for achieving career goals. Perform ad-hoc duties such as analysis and reporting as requested by your line manager. Requirements: Previous experience in a comparable merchandising/supply chain role. Strong commercial awareness and ability to quickly grasp systems and processes. Excellent communication skills. Experinec with Online Trading Location: Buckinghamshire Salary: £37,000 - £40,000 Please get in touch with (url removed)
May 17, 2024
Contractor
Exciting Opportunity with one of the Fastest Growing Multichannel Retailers in the UK! My client are at the forefront of retail innovation. With over 170 stores across the UK and continued expansion plans, they are looking for a Junior Branch Merchandiser (Maternity Cover) to join their Branch Merchandising team. Responsibilities: Develop and implement a forward plan for Branch Merchandising that aligns with channel-specific commercial performance goals. Build and nurture key internal and external relationships to maintain optimal stock positions, ensuring a seamless flow of merchandise to support sales. Analyse store and online performance, adjusting stock levels strategically to drive sales and optimise inventory. Own and forecast key sales volumes at the branch level in collaboration with Buying and Marketing teams for new ranges, seasons, and promotions. Collaborate with stakeholders to ensure effective testing and implementation of system development changes. Partner with Web Operations to support online sales targets and address opportunities and challenges. Actively engage in personal development and demonstrate enthusiasm for achieving career goals. Perform ad-hoc duties such as analysis and reporting as requested by your line manager. Requirements: Previous experience in a comparable merchandising/supply chain role. Strong commercial awareness and ability to quickly grasp systems and processes. Excellent communication skills. Experinec with Online Trading Location: Buckinghamshire Salary: £37,000 - £40,000 Please get in touch with (url removed)
Job Title: Retail Store Manager Location: Bridport Hours: 39 hours per week Shift Patterns: 5 days out of 7 (Weekend work included) Salary: Competitive DOE An excellent opportunity has presented itself to join our client, as their Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for a Retail Store Manager to join the management team, reporting to the Area Manager. As the Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs. You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers. Primary Responsibilities Increasing Store Profitability & Sales You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to area managers to improve. Reviewing performance and making suggestions to increase sales. Utilising KPI s to enhance store performance and sales. Awareness of store performance, relating to; customer footfall, conversion and average spend. Ability to show initiative in product placement and prioritise concession. Review margins and sales per square foot to ensure maximum profit. New business development. Ensure staff are consistently aware of sales targets and exceeding expectations. Ensure staff are trained with regards to visual merchandising. Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities. Maintain costs in line with budget, proactively planning to maximise available budget. Customer Service Demonstrate good customer awareness and interaction at all times, setting the standard for your store. Monitor and seek continuous improvement on the level of service given to customers. Constantly improve product knowledge of your staff and yourself. Ensuring optimum stock levels are maintained, with deliveries being dealt with promptly, regular stock replenishment and commercial product handling. Ensuring Rota s are completed, with enough staff on each shift, within budget. Staff Management Engage in recruiting staff as authorised by Area Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store. Effectively onboard and induct all new staff in line with company expectations. Train and develop team in line with company guidelines and coach individuals to reach their full potential. Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession. Monitor staff performance, behaviour and appearance on an ongoing basis. Undertake counselling / disciplinary action as appropriate. Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch. Ability to maintain and enhance successful business relationships. Administration & Health/ Safety Ensure all branch administration is completed according to company procedure. This includes all cash management and stock control activities. Fulfil obligations to adhere to the Health & Safety at Work Act 1974, and company policy and procedures laid down in the Store Health & Safety Manual to ensure a safe working/ shopping environment. Experience & Requirements Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc. Experience with managing teams of up to 25 staff members. Confident in leading a team and ensuring your team is performing to the best of their ability. Exceptional customer service skills. Experience with managing budgets, increasing sales and dealing with profitability. Ensuring KPI s are hit and sales targets are exceeded. Flexible to work weekends and longer shifts when required. Happy to be contracted 39 hours per week, with shift flexibility. Proficient in administration, reporting and health & safety. Previous experience with recruiting, onboarding, training and developing staff. If you feel these qualities describe you, then we would like to hear from you. Please only apply for the role if you are comfortable with the role outlined below. Please submit your career details to Oliver Fox at PDA SEARCH & SELECTION LIMITED .
May 17, 2024
Full time
Job Title: Retail Store Manager Location: Bridport Hours: 39 hours per week Shift Patterns: 5 days out of 7 (Weekend work included) Salary: Competitive DOE An excellent opportunity has presented itself to join our client, as their Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for a Retail Store Manager to join the management team, reporting to the Area Manager. As the Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs. You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers. Primary Responsibilities Increasing Store Profitability & Sales You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to area managers to improve. Reviewing performance and making suggestions to increase sales. Utilising KPI s to enhance store performance and sales. Awareness of store performance, relating to; customer footfall, conversion and average spend. Ability to show initiative in product placement and prioritise concession. Review margins and sales per square foot to ensure maximum profit. New business development. Ensure staff are consistently aware of sales targets and exceeding expectations. Ensure staff are trained with regards to visual merchandising. Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities. Maintain costs in line with budget, proactively planning to maximise available budget. Customer Service Demonstrate good customer awareness and interaction at all times, setting the standard for your store. Monitor and seek continuous improvement on the level of service given to customers. Constantly improve product knowledge of your staff and yourself. Ensuring optimum stock levels are maintained, with deliveries being dealt with promptly, regular stock replenishment and commercial product handling. Ensuring Rota s are completed, with enough staff on each shift, within budget. Staff Management Engage in recruiting staff as authorised by Area Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store. Effectively onboard and induct all new staff in line with company expectations. Train and develop team in line with company guidelines and coach individuals to reach their full potential. Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession. Monitor staff performance, behaviour and appearance on an ongoing basis. Undertake counselling / disciplinary action as appropriate. Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch. Ability to maintain and enhance successful business relationships. Administration & Health/ Safety Ensure all branch administration is completed according to company procedure. This includes all cash management and stock control activities. Fulfil obligations to adhere to the Health & Safety at Work Act 1974, and company policy and procedures laid down in the Store Health & Safety Manual to ensure a safe working/ shopping environment. Experience & Requirements Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc. Experience with managing teams of up to 25 staff members. Confident in leading a team and ensuring your team is performing to the best of their ability. Exceptional customer service skills. Experience with managing budgets, increasing sales and dealing with profitability. Ensuring KPI s are hit and sales targets are exceeded. Flexible to work weekends and longer shifts when required. Happy to be contracted 39 hours per week, with shift flexibility. Proficient in administration, reporting and health & safety. Previous experience with recruiting, onboarding, training and developing staff. If you feel these qualities describe you, then we would like to hear from you. Please only apply for the role if you are comfortable with the role outlined below. Please submit your career details to Oliver Fox at PDA SEARCH & SELECTION LIMITED .
Meridian Business Support
New Bilton, Warwickshire
Do you want a trades and retail role that is interesting and with sociable working hours? My client is looking for a Trade Counter Assistant/Driver for their Rugby Branch. The successful candidate will have retail, trades or construction experience with a focus on customer support, communication and excellent interpersonal skills. You will be working as part of a small committed team in an interesting, growing marketplace. THE SUCCESSFUL CANDIDATE MUST HAVE A FULL DRIVING LICENSE Job description: Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers 5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintaining branch standards - including warehouse and stock management, front of house cleanliness and point of sale Person specification: The ability to effectively organise workload to meet deadlines, whilst having the flexibility to address more urgent matters when required. Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage Benefits: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 33 days holiday (including statutory holidays) Free Life Assurance Plan of 3x your Annual Salary Option to join the Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development
May 17, 2024
Full time
Do you want a trades and retail role that is interesting and with sociable working hours? My client is looking for a Trade Counter Assistant/Driver for their Rugby Branch. The successful candidate will have retail, trades or construction experience with a focus on customer support, communication and excellent interpersonal skills. You will be working as part of a small committed team in an interesting, growing marketplace. THE SUCCESSFUL CANDIDATE MUST HAVE A FULL DRIVING LICENSE Job description: Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers 5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintaining branch standards - including warehouse and stock management, front of house cleanliness and point of sale Person specification: The ability to effectively organise workload to meet deadlines, whilst having the flexibility to address more urgent matters when required. Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage Benefits: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 33 days holiday (including statutory holidays) Free Life Assurance Plan of 3x your Annual Salary Option to join the Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development
Meridian Business Support
Stratford-upon-avon, Warwickshire
Are you looking for a new role with Office type hours, no Sundays or Bank Holidays, and a Christmas company shut down? Do you want a role with a brilliant work/life balance in 2024 with a stable and expanding company, we are proud to represent? Do you want to work locally and cut down on your daily travel? Then this is the role for you! YOU MUST HAVE A FULL DRIVING LICENCE Job description: Lead their Branch, and use their team management skills to lead and develop a small team to grow business potental. Ensure their Branch operates as effectively as possible. Have excellent sales skills to help the team build a bigger book of business Develop relationships with their customers, and enhance the sales and customer experience within the branch Manage day to day Branch operations and the branch team in order to deliver excellence Manage team absences and deployment Support the regional teams with recruitment Provide exceptional customer service and operational standards and ensure Branch sales targets are achieved Support training and maintain training records for Branch staff Person Specification: Our Branch Managers are hands-on, lead by example, and are focused on driving their team to reach sales and branch targets Passion and energy to deliver exceptional customer service and achieve business targets A customer focused approach, happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, drive and leadership abilities to manage a Branch effectively A full and valid driving license is essential Strong management skills and experience of leading a team Experience within a similar management role ideally in a trade manager/ builders merchant /retail manager WHAT WE OFFER: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 33 days holiday (including statutory holidays) Free Life Assurance Plan of 3x your Annual Salary Option to join the Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development
May 17, 2024
Full time
Are you looking for a new role with Office type hours, no Sundays or Bank Holidays, and a Christmas company shut down? Do you want a role with a brilliant work/life balance in 2024 with a stable and expanding company, we are proud to represent? Do you want to work locally and cut down on your daily travel? Then this is the role for you! YOU MUST HAVE A FULL DRIVING LICENCE Job description: Lead their Branch, and use their team management skills to lead and develop a small team to grow business potental. Ensure their Branch operates as effectively as possible. Have excellent sales skills to help the team build a bigger book of business Develop relationships with their customers, and enhance the sales and customer experience within the branch Manage day to day Branch operations and the branch team in order to deliver excellence Manage team absences and deployment Support the regional teams with recruitment Provide exceptional customer service and operational standards and ensure Branch sales targets are achieved Support training and maintain training records for Branch staff Person Specification: Our Branch Managers are hands-on, lead by example, and are focused on driving their team to reach sales and branch targets Passion and energy to deliver exceptional customer service and achieve business targets A customer focused approach, happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, drive and leadership abilities to manage a Branch effectively A full and valid driving license is essential Strong management skills and experience of leading a team Experience within a similar management role ideally in a trade manager/ builders merchant /retail manager WHAT WE OFFER: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 33 days holiday (including statutory holidays) Free Life Assurance Plan of 3x your Annual Salary Option to join the Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development
Meridian Business Support
New Bilton, Warwickshire
Do you want a driving trades and retail role that is interesting and with sociable working hours? Are you looking for a company who believe their employees have an excellent work/life balance, promote internally and help their employees learn new skills and experience. This will be a 70% driving role but the successful candidate MUST be prepared to undertake the full duties listed in the job description My client is looking for a Trade Counter Assistant/Driver for their Yate Branch. The successful candidate will have retail, trades or construction experience with a focus on customer support, communication and excellent interpersonal skills. You will be working as part of a small committed team in an interesting, growing marketplace. THE SUCCESSFUL CANDIDATE MUST HAVE A FULL DRIVING LICENSE Job description: Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers 5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintaining branch standards - including warehouse and stock management, front of house cleanliness and point of sale Person specification: The ability to effectively organise workload to meet deadlines, whilst having the flexibility to address more urgent matters when required. Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage Benefits: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme taking you just under 28000 33 days holiday (including statutory holidays) Free Life Assurance Plan of 3x your Annual Salary Option to join the Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development
May 17, 2024
Full time
Do you want a driving trades and retail role that is interesting and with sociable working hours? Are you looking for a company who believe their employees have an excellent work/life balance, promote internally and help their employees learn new skills and experience. This will be a 70% driving role but the successful candidate MUST be prepared to undertake the full duties listed in the job description My client is looking for a Trade Counter Assistant/Driver for their Yate Branch. The successful candidate will have retail, trades or construction experience with a focus on customer support, communication and excellent interpersonal skills. You will be working as part of a small committed team in an interesting, growing marketplace. THE SUCCESSFUL CANDIDATE MUST HAVE A FULL DRIVING LICENSE Job description: Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers 5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintaining branch standards - including warehouse and stock management, front of house cleanliness and point of sale Person specification: The ability to effectively organise workload to meet deadlines, whilst having the flexibility to address more urgent matters when required. Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage Benefits: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme taking you just under 28000 33 days holiday (including statutory holidays) Free Life Assurance Plan of 3x your Annual Salary Option to join the Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development
Do you want a driving trades and retail role that is interesting and with sociable working hours? Are you looking for a company who believe their employees have an excellent work/life balance, promote internally and help their employees learn new skills and experience. My client is looking for a Trade Counter Assistant/Driver for their Yate Branch. The successful candidate will have retail, trades or construction experience with a focus on customer support, communication and excellent interpersonal skills. You will be working as part of a small committed team in an interesting, growing marketplace. THE SUCCESSFUL CANDIDATE MUST HAVE A FULL DRIVING LICENSE Job description: Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers 5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintaining branch standards - including warehouse and stock management, front of house cleanliness and point of sale Person specification: The ability to effectively organise workload to meet deadlines, whilst having the flexibility to address more urgent matters when required. Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage Benefits: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme taking you just under 28000 33 days holiday (including statutory holidays) Free Life Assurance Plan of 3x your Annual Salary Option to join the Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development
May 17, 2024
Full time
Do you want a driving trades and retail role that is interesting and with sociable working hours? Are you looking for a company who believe their employees have an excellent work/life balance, promote internally and help their employees learn new skills and experience. My client is looking for a Trade Counter Assistant/Driver for their Yate Branch. The successful candidate will have retail, trades or construction experience with a focus on customer support, communication and excellent interpersonal skills. You will be working as part of a small committed team in an interesting, growing marketplace. THE SUCCESSFUL CANDIDATE MUST HAVE A FULL DRIVING LICENSE Job description: Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers 5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintaining branch standards - including warehouse and stock management, front of house cleanliness and point of sale Person specification: The ability to effectively organise workload to meet deadlines, whilst having the flexibility to address more urgent matters when required. Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage Benefits: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme taking you just under 28000 33 days holiday (including statutory holidays) Free Life Assurance Plan of 3x your Annual Salary Option to join the Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development
Do you want a driving trades and retail role that is interesting and with sociable working hours? Are you looking for a company who believe their employees have an excellent work/life balance, promote internally and help their employees learn new skills and experience. This will be a 70% driving role but the successful candidate MUST be prepared to undertake the full duties listed in the job description My client is looking for a Trade Counter Assistant/Driver for their Yate Branch. The successful candidate will have retail, trades or construction experience with a focus on customer support, communication and excellent interpersonal skills. You will be working as part of a small committed team in an interesting, growing marketplace. THE SUCCESSFUL CANDIDATE MUST HAVE A FULL DRIVING LICENSE Job description: Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers 5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintaining branch standards - including warehouse and stock management, front of house cleanliness and point of sale Person specification: The ability to effectively organise workload to meet deadlines, whilst having the flexibility to address more urgent matters when required. Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage Benefits: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme taking you just under 28000 33 days holiday (including statutory holidays) Free Life Assurance Plan of 3x your Annual Salary Option to join the Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development
May 17, 2024
Full time
Do you want a driving trades and retail role that is interesting and with sociable working hours? Are you looking for a company who believe their employees have an excellent work/life balance, promote internally and help their employees learn new skills and experience. This will be a 70% driving role but the successful candidate MUST be prepared to undertake the full duties listed in the job description My client is looking for a Trade Counter Assistant/Driver for their Yate Branch. The successful candidate will have retail, trades or construction experience with a focus on customer support, communication and excellent interpersonal skills. You will be working as part of a small committed team in an interesting, growing marketplace. THE SUCCESSFUL CANDIDATE MUST HAVE A FULL DRIVING LICENSE Job description: Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers 5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintaining branch standards - including warehouse and stock management, front of house cleanliness and point of sale Person specification: The ability to effectively organise workload to meet deadlines, whilst having the flexibility to address more urgent matters when required. Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage Benefits: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme taking you just under 28000 33 days holiday (including statutory holidays) Free Life Assurance Plan of 3x your Annual Salary Option to join the Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development
Job Title: Retail Store Manager Location: Ross-on-Wye Hours: 39 hours per week Shift Patterns: 5 days out of 7 (Weekend work included) Salary: Competitive DOE An excellent opportunity has presented itself to join our client, as their Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for a Retail Store Manager to join the management team, reporting to the Area Manager. As the Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs. You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers. Primary Responsibilities Increasing Store Profitability & Sales You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to area managers to improve. Reviewing performance and making suggestions to increase sales. Utilising KPI s to enhance store performance and sales. Awareness of store performance, relating to; customer footfall, conversion and average spend. Ability to show initiative in product placement and prioritise concession. Review margins and sales per square foot to ensure maximum profit. New business development. Ensure staff are consistently aware of sales targets and exceeding expectations. Ensure staff are trained with regards to visual merchandising. Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities. Maintain costs in line with budget, proactively planning to maximise available budget. Customer Service Demonstrate good customer awareness and interaction at all times, setting the standard for your store. Monitor and seek continuous improvement on the level of service given to customers. Constantly improve product knowledge of your staff and yourself. Ensuring optimum stock levels are maintained, with deliveries being dealt with promptly, regular stock replenishment and commercial product handling. Ensuring Rota s are completed, with enough staff on each shift, within budget. Staff Management Engage in recruiting staff as authorised by Area Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store. Effectively onboard and induct all new staff in line with company expectations. Train and develop team in line with company guidelines and coach individuals to reach their full potential. Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession. Monitor staff performance, behaviour and appearance on an ongoing basis. Undertake counselling / disciplinary action as appropriate. Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch. Ability to maintain and enhance successful business relationships. Administration & Health/ Safety Ensure all branch administration is completed according to company procedure. This includes all cash management and stock control activities. Fulfil obligations to adhere to the Health & Safety at Work Act 1974, and company policy and procedures laid down in the Store Health & Safety Manual to ensure a safe working/ shopping environment. Experience & Requirements Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc. Experience with managing teams of up to 25 staff members. Confident in leading a team and ensuring your team is performing to the best of their ability. Exceptional customer service skills. Experience with managing budgets, increasing sales and dealing with profitability. Ensuring KPI s are hit and sales targets are exceeded. Flexible to work weekends and longer shifts when required. Happy to be contracted 39 hours per week, with shift flexibility. Proficient in administration, reporting and health & safety. Previous experience with recruiting, onboarding, training and developing staff. If you feel these qualities describe you, then we would like to hear from you. Please only apply for the role if you are comfortable with the role outlined below. Please submit your career details to Oliver Fox at PDA SEARCH & SELECTION LIMITED .
May 17, 2024
Full time
Job Title: Retail Store Manager Location: Ross-on-Wye Hours: 39 hours per week Shift Patterns: 5 days out of 7 (Weekend work included) Salary: Competitive DOE An excellent opportunity has presented itself to join our client, as their Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for a Retail Store Manager to join the management team, reporting to the Area Manager. As the Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs. You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers. Primary Responsibilities Increasing Store Profitability & Sales You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to area managers to improve. Reviewing performance and making suggestions to increase sales. Utilising KPI s to enhance store performance and sales. Awareness of store performance, relating to; customer footfall, conversion and average spend. Ability to show initiative in product placement and prioritise concession. Review margins and sales per square foot to ensure maximum profit. New business development. Ensure staff are consistently aware of sales targets and exceeding expectations. Ensure staff are trained with regards to visual merchandising. Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities. Maintain costs in line with budget, proactively planning to maximise available budget. Customer Service Demonstrate good customer awareness and interaction at all times, setting the standard for your store. Monitor and seek continuous improvement on the level of service given to customers. Constantly improve product knowledge of your staff and yourself. Ensuring optimum stock levels are maintained, with deliveries being dealt with promptly, regular stock replenishment and commercial product handling. Ensuring Rota s are completed, with enough staff on each shift, within budget. Staff Management Engage in recruiting staff as authorised by Area Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store. Effectively onboard and induct all new staff in line with company expectations. Train and develop team in line with company guidelines and coach individuals to reach their full potential. Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession. Monitor staff performance, behaviour and appearance on an ongoing basis. Undertake counselling / disciplinary action as appropriate. Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch. Ability to maintain and enhance successful business relationships. Administration & Health/ Safety Ensure all branch administration is completed according to company procedure. This includes all cash management and stock control activities. Fulfil obligations to adhere to the Health & Safety at Work Act 1974, and company policy and procedures laid down in the Store Health & Safety Manual to ensure a safe working/ shopping environment. Experience & Requirements Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc. Experience with managing teams of up to 25 staff members. Confident in leading a team and ensuring your team is performing to the best of their ability. Exceptional customer service skills. Experience with managing budgets, increasing sales and dealing with profitability. Ensuring KPI s are hit and sales targets are exceeded. Flexible to work weekends and longer shifts when required. Happy to be contracted 39 hours per week, with shift flexibility. Proficient in administration, reporting and health & safety. Previous experience with recruiting, onboarding, training and developing staff. If you feel these qualities describe you, then we would like to hear from you. Please only apply for the role if you are comfortable with the role outlined below. Please submit your career details to Oliver Fox at PDA SEARCH & SELECTION LIMITED .
Job Title: Retail Store Manager Location: Wells BA5 2AA Hours: 39 hours per week Shift Patterns: 5 days out of 7 (Weekend work included) Salary: Competitive DOE An excellent opportunity has presented itself to join our client, as their Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for a Retail Store Manager to join the management team, reporting to the Area Manager. As the Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs. You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers. Primary Responsibilities Increasing Store Profitability & Sales You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to area managers to improve. Reviewing performance and making suggestions to increase sales. Utilising KPI s to enhance store performance and sales. Awareness of store performance, relating to; customer footfall, conversion and average spend. Ability to show initiative in product placement and prioritise concession. Review margins and sales per square foot to ensure maximum profit. New business development. Ensure staff are consistently aware of sales targets and exceeding expectations. Ensure staff are trained with regards to visual merchandising. Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities. Maintain costs in line with budget, proactively planning to maximise available budget. Customer Service Demonstrate good customer awareness and interaction at all times, setting the standard for your store. Monitor and seek continuous improvement on the level of service given to customers. Constantly improve product knowledge of your staff and yourself. Ensuring optimum stock levels are maintained, with deliveries being dealt with promptly, regular stock replenishment and commercial product handling. Ensuring Rota s are completed, with enough staff on each shift, within budget. Staff Management Engage in recruiting staff as authorised by Area Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store. Effectively onboard and induct all new staff in line with company expectations. Train and develop team in line with company guidelines and coach individuals to reach their full potential. Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession. Monitor staff performance, behaviour and appearance on an ongoing basis. Undertake counselling / disciplinary action as appropriate. Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch. Ability to maintain and enhance successful business relationships. Administration & Health/ Safety Ensure all branch administration is completed according to company procedure. This includes all cash management and stock control activities. Fulfil obligations to adhere to the Health & Safety at Work Act 1974, and company policy and procedures laid down in the Store Health & Safety Manual to ensure a safe working/ shopping environment. Experience & Requirements Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc. Experience with managing teams of up to 25 staff members. Confident in leading a team and ensuring your team is performing to the best of their ability. Exceptional customer service skills. Experience with managing budgets, increasing sales and dealing with profitability. Ensuring KPI s are hit and sales targets are exceeded. Flexible to work weekends and longer shifts when required. Happy to be contracted 39 hours per week, with shift flexibility. Proficient in administration, reporting and health & safety. Previous experience with recruiting, onboarding, training and developing staff. If you feel these qualities describe you, then we would like to hear from you. Please only apply for the role if you are comfortable with the role outlined below. Please submit your career details to Oliver Fox at PDA SEARCH & SELECTION LIMITED .
May 17, 2024
Full time
Job Title: Retail Store Manager Location: Wells BA5 2AA Hours: 39 hours per week Shift Patterns: 5 days out of 7 (Weekend work included) Salary: Competitive DOE An excellent opportunity has presented itself to join our client, as their Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for a Retail Store Manager to join the management team, reporting to the Area Manager. As the Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs. You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers. Primary Responsibilities Increasing Store Profitability & Sales You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to area managers to improve. Reviewing performance and making suggestions to increase sales. Utilising KPI s to enhance store performance and sales. Awareness of store performance, relating to; customer footfall, conversion and average spend. Ability to show initiative in product placement and prioritise concession. Review margins and sales per square foot to ensure maximum profit. New business development. Ensure staff are consistently aware of sales targets and exceeding expectations. Ensure staff are trained with regards to visual merchandising. Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities. Maintain costs in line with budget, proactively planning to maximise available budget. Customer Service Demonstrate good customer awareness and interaction at all times, setting the standard for your store. Monitor and seek continuous improvement on the level of service given to customers. Constantly improve product knowledge of your staff and yourself. Ensuring optimum stock levels are maintained, with deliveries being dealt with promptly, regular stock replenishment and commercial product handling. Ensuring Rota s are completed, with enough staff on each shift, within budget. Staff Management Engage in recruiting staff as authorised by Area Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store. Effectively onboard and induct all new staff in line with company expectations. Train and develop team in line with company guidelines and coach individuals to reach their full potential. Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession. Monitor staff performance, behaviour and appearance on an ongoing basis. Undertake counselling / disciplinary action as appropriate. Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch. Ability to maintain and enhance successful business relationships. Administration & Health/ Safety Ensure all branch administration is completed according to company procedure. This includes all cash management and stock control activities. Fulfil obligations to adhere to the Health & Safety at Work Act 1974, and company policy and procedures laid down in the Store Health & Safety Manual to ensure a safe working/ shopping environment. Experience & Requirements Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc. Experience with managing teams of up to 25 staff members. Confident in leading a team and ensuring your team is performing to the best of their ability. Exceptional customer service skills. Experience with managing budgets, increasing sales and dealing with profitability. Ensuring KPI s are hit and sales targets are exceeded. Flexible to work weekends and longer shifts when required. Happy to be contracted 39 hours per week, with shift flexibility. Proficient in administration, reporting and health & safety. Previous experience with recruiting, onboarding, training and developing staff. If you feel these qualities describe you, then we would like to hear from you. Please only apply for the role if you are comfortable with the role outlined below. Please submit your career details to Oliver Fox at PDA SEARCH & SELECTION LIMITED .
Job Title: Retail Store Manager Location: Bedford Hours: 39 hours per week Shift Patterns: 5 days out of 7 (Weekend work included) Salary: Competitive DOE An excellent opportunity has presented itself to join our client, as their Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for a Retail Store Manager to join the management team, reporting to the Area Manager. As the Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs. You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers. Primary Responsibilities Increasing Store Profitability & Sales You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to area managers to improve. Reviewing performance and making suggestions to increase sales. Utilising KPI s to enhance store performance and sales. Awareness of store performance, relating to; customer footfall, conversion and average spend. Ability to show initiative in product placement and prioritise concession. Review margins and sales per square foot to ensure maximum profit. New business development. Ensure staff are consistently aware of sales targets and exceeding expectations. Ensure staff are trained with regards to visual merchandising. Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities. Maintain costs in line with budget, proactively planning to maximise available budget. Customer Service Demonstrate good customer awareness and interaction at all times, setting the standard for your store. Monitor and seek continuous improvement on the level of service given to customers. Constantly improve product knowledge of your staff and yourself. Ensuring optimum stock levels are maintained, with deliveries being dealt with promptly, regular stock replenishment and commercial product handling. Ensuring Rota s are completed, with enough staff on each shift, within budget. Staff Management Engage in recruiting staff as authorised by Area Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store. Effectively onboard and induct all new staff in line with company expectations. Train and develop team in line with company guidelines and coach individuals to reach their full potential. Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession. Monitor staff performance, behaviour and appearance on an ongoing basis. Undertake counselling / disciplinary action as appropriate. Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch. Ability to maintain and enhance successful business relationships. Administration & Health/ Safety Ensure all branch administration is completed according to company procedure. This includes all cash management and stock control activities. Fulfil obligations to adhere to the Health & Safety at Work Act 1974, and company policy and procedures laid down in the Store Health & Safety Manual to ensure a safe working/ shopping environment. Experience & Requirements Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc. Experience with managing teams of up to 25 staff members. Confident in leading a team and ensuring your team is performing to the best of their ability. Exceptional customer service skills. Experience with managing budgets, increasing sales and dealing with profitability. Ensuring KPI s are hit and sales targets are exceeded. Flexible to work weekends and longer shifts when required. Happy to be contracted 39 hours per week, with shift flexibility. Proficient in administration, reporting and health & safety. Previous experience with recruiting, onboarding, training and developing staff. If you feel these qualities describe you, then we would like to hear from you. Please only apply for the role if you are comfortable with the role outlined below. Please submit your career details to Oliver Fox at PDA SEARCH & SELECTION LIMITED .
May 17, 2024
Full time
Job Title: Retail Store Manager Location: Bedford Hours: 39 hours per week Shift Patterns: 5 days out of 7 (Weekend work included) Salary: Competitive DOE An excellent opportunity has presented itself to join our client, as their Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for a Retail Store Manager to join the management team, reporting to the Area Manager. As the Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs. You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers. Primary Responsibilities Increasing Store Profitability & Sales You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to area managers to improve. Reviewing performance and making suggestions to increase sales. Utilising KPI s to enhance store performance and sales. Awareness of store performance, relating to; customer footfall, conversion and average spend. Ability to show initiative in product placement and prioritise concession. Review margins and sales per square foot to ensure maximum profit. New business development. Ensure staff are consistently aware of sales targets and exceeding expectations. Ensure staff are trained with regards to visual merchandising. Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities. Maintain costs in line with budget, proactively planning to maximise available budget. Customer Service Demonstrate good customer awareness and interaction at all times, setting the standard for your store. Monitor and seek continuous improvement on the level of service given to customers. Constantly improve product knowledge of your staff and yourself. Ensuring optimum stock levels are maintained, with deliveries being dealt with promptly, regular stock replenishment and commercial product handling. Ensuring Rota s are completed, with enough staff on each shift, within budget. Staff Management Engage in recruiting staff as authorised by Area Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store. Effectively onboard and induct all new staff in line with company expectations. Train and develop team in line with company guidelines and coach individuals to reach their full potential. Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession. Monitor staff performance, behaviour and appearance on an ongoing basis. Undertake counselling / disciplinary action as appropriate. Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch. Ability to maintain and enhance successful business relationships. Administration & Health/ Safety Ensure all branch administration is completed according to company procedure. This includes all cash management and stock control activities. Fulfil obligations to adhere to the Health & Safety at Work Act 1974, and company policy and procedures laid down in the Store Health & Safety Manual to ensure a safe working/ shopping environment. Experience & Requirements Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc. Experience with managing teams of up to 25 staff members. Confident in leading a team and ensuring your team is performing to the best of their ability. Exceptional customer service skills. Experience with managing budgets, increasing sales and dealing with profitability. Ensuring KPI s are hit and sales targets are exceeded. Flexible to work weekends and longer shifts when required. Happy to be contracted 39 hours per week, with shift flexibility. Proficient in administration, reporting and health & safety. Previous experience with recruiting, onboarding, training and developing staff. If you feel these qualities describe you, then we would like to hear from you. Please only apply for the role if you are comfortable with the role outlined below. Please submit your career details to Oliver Fox at PDA SEARCH & SELECTION LIMITED .
Job Title: Retail Store Manager Location: Stowmarket Hours: 39 hours per week Shift Patterns: 5 days out of 7 (Weekend work included) Salary: Competitive DOE An excellent opportunity has presented itself to join our client, as their Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for a Retail Store Manager to join the management team, reporting to the Area Manager. As the Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs. You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers. Primary Responsibilities Increasing Store Profitability & Sales You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to area managers to improve. Reviewing performance and making suggestions to increase sales. Utilising KPI s to enhance store performance and sales. Awareness of store performance, relating to; customer footfall, conversion and average spend. Ability to show initiative in product placement and prioritise concession. Review margins and sales per square foot to ensure maximum profit. New business development. Ensure staff are consistently aware of sales targets and exceeding expectations. Ensure staff are trained with regards to visual merchandising. Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities. Maintain costs in line with budget, proactively planning to maximise available budget. Customer Service Demonstrate good customer awareness and interaction at all times, setting the standard for your store. Monitor and seek continuous improvement on the level of service given to customers. Constantly improve product knowledge of your staff and yourself. Ensuring optimum stock levels are maintained, with deliveries being dealt with promptly, regular stock replenishment and commercial product handling. Ensuring Rota s are completed, with enough staff on each shift, within budget. Staff Management Engage in recruiting staff as authorised by Area Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store. Effectively onboard and induct all new staff in line with company expectations. Train and develop team in line with company guidelines and coach individuals to reach their full potential. Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession. Monitor staff performance, behaviour and appearance on an ongoing basis. Undertake counselling / disciplinary action as appropriate. Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch. Ability to maintain and enhance successful business relationships. Administration & Health/ Safety Ensure all branch administration is completed according to company procedure. This includes all cash management and stock control activities. Fulfil obligations to adhere to the Health & Safety at Work Act 1974, and company policy and procedures laid down in the Store Health & Safety Manual to ensure a safe working/ shopping environment. Experience & Requirements Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc. Experience with managing teams of up to 25 staff members. Confident in leading a team and ensuring your team is performing to the best of their ability. Exceptional customer service skills. Experience with managing budgets, increasing sales and dealing with profitability. Ensuring KPI s are hit and sales targets are exceeded. Flexible to work weekends and longer shifts when required. Happy to be contracted 39 hours per week, with shift flexibility. Proficient in administration, reporting and health & safety. Previous experience with recruiting, onboarding, training and developing staff. If you feel these qualities describe you, then we would like to hear from you. Please only apply for the role if you are comfortable with the role outlined below. Please submit your career details to Oliver Fox at PDA SEARCH & SELECTION LIMITED .
May 17, 2024
Full time
Job Title: Retail Store Manager Location: Stowmarket Hours: 39 hours per week Shift Patterns: 5 days out of 7 (Weekend work included) Salary: Competitive DOE An excellent opportunity has presented itself to join our client, as their Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for a Retail Store Manager to join the management team, reporting to the Area Manager. As the Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs. You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers. Primary Responsibilities Increasing Store Profitability & Sales You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to area managers to improve. Reviewing performance and making suggestions to increase sales. Utilising KPI s to enhance store performance and sales. Awareness of store performance, relating to; customer footfall, conversion and average spend. Ability to show initiative in product placement and prioritise concession. Review margins and sales per square foot to ensure maximum profit. New business development. Ensure staff are consistently aware of sales targets and exceeding expectations. Ensure staff are trained with regards to visual merchandising. Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities. Maintain costs in line with budget, proactively planning to maximise available budget. Customer Service Demonstrate good customer awareness and interaction at all times, setting the standard for your store. Monitor and seek continuous improvement on the level of service given to customers. Constantly improve product knowledge of your staff and yourself. Ensuring optimum stock levels are maintained, with deliveries being dealt with promptly, regular stock replenishment and commercial product handling. Ensuring Rota s are completed, with enough staff on each shift, within budget. Staff Management Engage in recruiting staff as authorised by Area Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store. Effectively onboard and induct all new staff in line with company expectations. Train and develop team in line with company guidelines and coach individuals to reach their full potential. Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession. Monitor staff performance, behaviour and appearance on an ongoing basis. Undertake counselling / disciplinary action as appropriate. Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch. Ability to maintain and enhance successful business relationships. Administration & Health/ Safety Ensure all branch administration is completed according to company procedure. This includes all cash management and stock control activities. Fulfil obligations to adhere to the Health & Safety at Work Act 1974, and company policy and procedures laid down in the Store Health & Safety Manual to ensure a safe working/ shopping environment. Experience & Requirements Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc. Experience with managing teams of up to 25 staff members. Confident in leading a team and ensuring your team is performing to the best of their ability. Exceptional customer service skills. Experience with managing budgets, increasing sales and dealing with profitability. Ensuring KPI s are hit and sales targets are exceeded. Flexible to work weekends and longer shifts when required. Happy to be contracted 39 hours per week, with shift flexibility. Proficient in administration, reporting and health & safety. Previous experience with recruiting, onboarding, training and developing staff. If you feel these qualities describe you, then we would like to hear from you. Please only apply for the role if you are comfortable with the role outlined below. Please submit your career details to Oliver Fox at PDA SEARCH & SELECTION LIMITED .
Job Title: Retail Store Manager Location: Teignmouth TQ14 8HH Hours: 39 hours per week Shift Patterns: 5 days out of 7 (Weekend work included) Salary: Competitive DOE An excellent opportunity has presented itself to join our client, as their Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for a Retail Store Manager to join the management team, reporting to the Area Manager. As the Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs. You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers. Primary Responsibilities Increasing Store Profitability & Sales You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to area managers to improve. Reviewing performance and making suggestions to increase sales. Utilising KPI s to enhance store performance and sales. Awareness of store performance, relating to; customer footfall, conversion and average spend. Ability to show initiative in product placement and prioritise concession. Review margins and sales per square foot to ensure maximum profit. New business development. Ensure staff are consistently aware of sales targets and exceeding expectations. Ensure staff are trained with regards to visual merchandising. Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities. Maintain costs in line with budget, proactively planning to maximise available budget. Customer Service Demonstrate good customer awareness and interaction at all times, setting the standard for your store. Monitor and seek continuous improvement on the level of service given to customers. Constantly improve product knowledge of your staff and yourself. Ensuring optimum stock levels are maintained, with deliveries being dealt with promptly, regular stock replenishment and commercial product handling. Ensuring Rota s are completed, with enough staff on each shift, within budget. Staff Management Engage in recruiting staff as authorised by Area Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store. Effectively onboard and induct all new staff in line with company expectations. Train and develop team in line with company guidelines and coach individuals to reach their full potential. Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession. Monitor staff performance, behaviour and appearance on an ongoing basis. Undertake counselling / disciplinary action as appropriate. Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch. Ability to maintain and enhance successful business relationships. Administration & Health/ Safety Ensure all branch administration is completed according to company procedure. This includes all cash management and stock control activities. Fulfil obligations to adhere to the Health & Safety at Work Act 1974, and company policy and procedures laid down in the Store Health & Safety Manual to ensure a safe working/ shopping environment. Experience & Requirements Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc. Experience with managing teams of up to 25 staff members. Confident in leading a team and ensuring your team is performing to the best of their ability. Exceptional customer service skills. Experience with managing budgets, increasing sales and dealing with profitability. Ensuring KPI s are hit and sales targets are exceeded. Flexible to work weekends and longer shifts when required. Happy to be contracted 39 hours per week, with shift flexibility. Proficient in administration, reporting and health & safety. Previous experience with recruiting, onboarding, training and developing staff. If you feel these qualities describe you, then we would like to hear from you. Please only apply for the role if you are comfortable with the role outlined below. Please submit your career details to Oliver Fox at PDA SEARCH & SELECTION LIMITED .
May 17, 2024
Full time
Job Title: Retail Store Manager Location: Teignmouth TQ14 8HH Hours: 39 hours per week Shift Patterns: 5 days out of 7 (Weekend work included) Salary: Competitive DOE An excellent opportunity has presented itself to join our client, as their Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for a Retail Store Manager to join the management team, reporting to the Area Manager. As the Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs. You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers. Primary Responsibilities Increasing Store Profitability & Sales You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to area managers to improve. Reviewing performance and making suggestions to increase sales. Utilising KPI s to enhance store performance and sales. Awareness of store performance, relating to; customer footfall, conversion and average spend. Ability to show initiative in product placement and prioritise concession. Review margins and sales per square foot to ensure maximum profit. New business development. Ensure staff are consistently aware of sales targets and exceeding expectations. Ensure staff are trained with regards to visual merchandising. Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities. Maintain costs in line with budget, proactively planning to maximise available budget. Customer Service Demonstrate good customer awareness and interaction at all times, setting the standard for your store. Monitor and seek continuous improvement on the level of service given to customers. Constantly improve product knowledge of your staff and yourself. Ensuring optimum stock levels are maintained, with deliveries being dealt with promptly, regular stock replenishment and commercial product handling. Ensuring Rota s are completed, with enough staff on each shift, within budget. Staff Management Engage in recruiting staff as authorised by Area Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store. Effectively onboard and induct all new staff in line with company expectations. Train and develop team in line with company guidelines and coach individuals to reach their full potential. Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession. Monitor staff performance, behaviour and appearance on an ongoing basis. Undertake counselling / disciplinary action as appropriate. Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch. Ability to maintain and enhance successful business relationships. Administration & Health/ Safety Ensure all branch administration is completed according to company procedure. This includes all cash management and stock control activities. Fulfil obligations to adhere to the Health & Safety at Work Act 1974, and company policy and procedures laid down in the Store Health & Safety Manual to ensure a safe working/ shopping environment. Experience & Requirements Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc. Experience with managing teams of up to 25 staff members. Confident in leading a team and ensuring your team is performing to the best of their ability. Exceptional customer service skills. Experience with managing budgets, increasing sales and dealing with profitability. Ensuring KPI s are hit and sales targets are exceeded. Flexible to work weekends and longer shifts when required. Happy to be contracted 39 hours per week, with shift flexibility. Proficient in administration, reporting and health & safety. Previous experience with recruiting, onboarding, training and developing staff. If you feel these qualities describe you, then we would like to hear from you. Please only apply for the role if you are comfortable with the role outlined below. Please submit your career details to Oliver Fox at PDA SEARCH & SELECTION LIMITED .
Job Title: Retail Store Manager Location: Clacton-on-Sea Hours: 39 hours per week Shift Patterns: 5 days out of 7 (Weekend work included) Salary: Competitive DOE An excellent opportunity has presented itself to join our client, as their Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for a Retail Store Manager to join the management team, reporting to the Area Manager. As the Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs. You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers. Primary Responsibilities Increasing Store Profitability & Sales You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to area managers to improve. Reviewing performance and making suggestions to increase sales. Utilising KPI s to enhance store performance and sales. Awareness of store performance, relating to; customer footfall, conversion and average spend. Ability to show initiative in product placement and prioritise concession. Review margins and sales per square foot to ensure maximum profit. New business development. Ensure staff are consistently aware of sales targets and exceeding expectations. Ensure staff are trained with regards to visual merchandising. Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities. Maintain costs in line with budget, proactively planning to maximise available budget. Customer Service Demonstrate good customer awareness and interaction at all times, setting the standard for your store. Monitor and seek continuous improvement on the level of service given to customers. Constantly improve product knowledge of your staff and yourself. Ensuring optimum stock levels are maintained, with deliveries being dealt with promptly, regular stock replenishment and commercial product handling. Ensuring Rota s are completed, with enough staff on each shift, within budget. Staff Management Engage in recruiting staff as authorised by Area Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store. Effectively onboard and induct all new staff in line with company expectations. Train and develop team in line with company guidelines and coach individuals to reach their full potential. Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession. Monitor staff performance, behaviour and appearance on an ongoing basis. Undertake counselling / disciplinary action as appropriate. Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch. Ability to maintain and enhance successful business relationships. Administration & Health/ Safety Ensure all branch administration is completed according to company procedure. This includes all cash management and stock control activities. Fulfil obligations to adhere to the Health & Safety at Work Act 1974, and company policy and procedures laid down in the Store Health & Safety Manual to ensure a safe working/ shopping environment. Experience & Requirements Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc. Experience with managing teams of up to 25 staff members. Confident in leading a team and ensuring your team is performing to the best of their ability. Exceptional customer service skills. Experience with managing budgets, increasing sales and dealing with profitability. Ensuring KPI s are hit and sales targets are exceeded. Flexible to work weekends and longer shifts when required. Happy to be contracted 39 hours per week, with shift flexibility. Proficient in administration, reporting and health & safety. Previous experience with recruiting, onboarding, training and developing staff. If you feel these qualities describe you, then we would like to hear from you. Please only apply for the role if you are comfortable with the role outlined below. Please submit your career details to Oliver Fox at PDA SEARCH & SELECTION LIMITED .
May 17, 2024
Full time
Job Title: Retail Store Manager Location: Clacton-on-Sea Hours: 39 hours per week Shift Patterns: 5 days out of 7 (Weekend work included) Salary: Competitive DOE An excellent opportunity has presented itself to join our client, as their Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for a Retail Store Manager to join the management team, reporting to the Area Manager. As the Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs. You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers. Primary Responsibilities Increasing Store Profitability & Sales You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to area managers to improve. Reviewing performance and making suggestions to increase sales. Utilising KPI s to enhance store performance and sales. Awareness of store performance, relating to; customer footfall, conversion and average spend. Ability to show initiative in product placement and prioritise concession. Review margins and sales per square foot to ensure maximum profit. New business development. Ensure staff are consistently aware of sales targets and exceeding expectations. Ensure staff are trained with regards to visual merchandising. Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities. Maintain costs in line with budget, proactively planning to maximise available budget. Customer Service Demonstrate good customer awareness and interaction at all times, setting the standard for your store. Monitor and seek continuous improvement on the level of service given to customers. Constantly improve product knowledge of your staff and yourself. Ensuring optimum stock levels are maintained, with deliveries being dealt with promptly, regular stock replenishment and commercial product handling. Ensuring Rota s are completed, with enough staff on each shift, within budget. Staff Management Engage in recruiting staff as authorised by Area Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store. Effectively onboard and induct all new staff in line with company expectations. Train and develop team in line with company guidelines and coach individuals to reach their full potential. Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession. Monitor staff performance, behaviour and appearance on an ongoing basis. Undertake counselling / disciplinary action as appropriate. Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch. Ability to maintain and enhance successful business relationships. Administration & Health/ Safety Ensure all branch administration is completed according to company procedure. This includes all cash management and stock control activities. Fulfil obligations to adhere to the Health & Safety at Work Act 1974, and company policy and procedures laid down in the Store Health & Safety Manual to ensure a safe working/ shopping environment. Experience & Requirements Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc. Experience with managing teams of up to 25 staff members. Confident in leading a team and ensuring your team is performing to the best of their ability. Exceptional customer service skills. Experience with managing budgets, increasing sales and dealing with profitability. Ensuring KPI s are hit and sales targets are exceeded. Flexible to work weekends and longer shifts when required. Happy to be contracted 39 hours per week, with shift flexibility. Proficient in administration, reporting and health & safety. Previous experience with recruiting, onboarding, training and developing staff. If you feel these qualities describe you, then we would like to hear from you. Please only apply for the role if you are comfortable with the role outlined below. Please submit your career details to Oliver Fox at PDA SEARCH & SELECTION LIMITED .
Job Title: Retail Store Manager Location: Street Hours: 39 hours per week Shift Patterns: 5 days out of 7 (Weekend work included) Salary: Competitive DOE An excellent opportunity has presented itself to join our client, as their Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for a Retail Store Manager to join the management team, reporting to the Area Manager. As the Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs. You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers. Primary Responsibilities Increasing Store Profitability & Sales You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to area managers to improve. Reviewing performance and making suggestions to increase sales. Utilising KPI s to enhance store performance and sales. Awareness of store performance, relating to; customer footfall, conversion and average spend. Ability to show initiative in product placement and prioritise concession. Review margins and sales per square foot to ensure maximum profit. New business development. Ensure staff are consistently aware of sales targets and exceeding expectations. Ensure staff are trained with regards to visual merchandising. Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities. Maintain costs in line with budget, proactively planning to maximise available budget. Customer Service Demonstrate good customer awareness and interaction at all times, setting the standard for your store. Monitor and seek continuous improvement on the level of service given to customers. Constantly improve product knowledge of your staff and yourself. Ensuring optimum stock levels are maintained, with deliveries being dealt with promptly, regular stock replenishment and commercial product handling. Ensuring Rota s are completed, with enough staff on each shift, within budget. Staff Management Engage in recruiting staff as authorised by Area Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store. Effectively onboard and induct all new staff in line with company expectations. Train and develop team in line with company guidelines and coach individuals to reach their full potential. Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession. Monitor staff performance, behaviour and appearance on an ongoing basis. Undertake counselling / disciplinary action as appropriate. Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch. Ability to maintain and enhance successful business relationships. Administration & Health/ Safety Ensure all branch administration is completed according to company procedure. This includes all cash management and stock control activities. Fulfil obligations to adhere to the Health & Safety at Work Act 1974, and company policy and procedures laid down in the Store Health & Safety Manual to ensure a safe working/ shopping environment. Experience & Requirements Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc. Experience with managing teams of up to 25 staff members. Confident in leading a team and ensuring your team is performing to the best of their ability. Exceptional customer service skills. Experience with managing budgets, increasing sales and dealing with profitability. Ensuring KPI s are hit and sales targets are exceeded. Flexible to work weekends and longer shifts when required. Happy to be contracted 39 hours per week, with shift flexibility. Proficient in administration, reporting and health & safety. Previous experience with recruiting, onboarding, training and developing staff. If you feel these qualities describe you, then we would like to hear from you. Please only apply for the role if you are comfortable with the role outlined below. Please submit your career details to Oliver Fox at PDA SEARCH & SELECTION LIMITED .
May 17, 2024
Full time
Job Title: Retail Store Manager Location: Street Hours: 39 hours per week Shift Patterns: 5 days out of 7 (Weekend work included) Salary: Competitive DOE An excellent opportunity has presented itself to join our client, as their Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for a Retail Store Manager to join the management team, reporting to the Area Manager. As the Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs. You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers. Primary Responsibilities Increasing Store Profitability & Sales You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to area managers to improve. Reviewing performance and making suggestions to increase sales. Utilising KPI s to enhance store performance and sales. Awareness of store performance, relating to; customer footfall, conversion and average spend. Ability to show initiative in product placement and prioritise concession. Review margins and sales per square foot to ensure maximum profit. New business development. Ensure staff are consistently aware of sales targets and exceeding expectations. Ensure staff are trained with regards to visual merchandising. Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities. Maintain costs in line with budget, proactively planning to maximise available budget. Customer Service Demonstrate good customer awareness and interaction at all times, setting the standard for your store. Monitor and seek continuous improvement on the level of service given to customers. Constantly improve product knowledge of your staff and yourself. Ensuring optimum stock levels are maintained, with deliveries being dealt with promptly, regular stock replenishment and commercial product handling. Ensuring Rota s are completed, with enough staff on each shift, within budget. Staff Management Engage in recruiting staff as authorised by Area Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store. Effectively onboard and induct all new staff in line with company expectations. Train and develop team in line with company guidelines and coach individuals to reach their full potential. Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession. Monitor staff performance, behaviour and appearance on an ongoing basis. Undertake counselling / disciplinary action as appropriate. Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch. Ability to maintain and enhance successful business relationships. Administration & Health/ Safety Ensure all branch administration is completed according to company procedure. This includes all cash management and stock control activities. Fulfil obligations to adhere to the Health & Safety at Work Act 1974, and company policy and procedures laid down in the Store Health & Safety Manual to ensure a safe working/ shopping environment. Experience & Requirements Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc. Experience with managing teams of up to 25 staff members. Confident in leading a team and ensuring your team is performing to the best of their ability. Exceptional customer service skills. Experience with managing budgets, increasing sales and dealing with profitability. Ensuring KPI s are hit and sales targets are exceeded. Flexible to work weekends and longer shifts when required. Happy to be contracted 39 hours per week, with shift flexibility. Proficient in administration, reporting and health & safety. Previous experience with recruiting, onboarding, training and developing staff. If you feel these qualities describe you, then we would like to hear from you. Please only apply for the role if you are comfortable with the role outlined below. Please submit your career details to Oliver Fox at PDA SEARCH & SELECTION LIMITED .
Store Manager / Branch Manager £39,000 + 25% Bonus + Company Van Store Manager Superstar required No late nights, closed Sundays, closes 2pm Saturdays Exciting new store opening and investment plan over the next three years. My client is one of the largest and most successful manufacturers of home enhancement products in the UK. Part of a global organisation, this iconic 200 year old business is looking to open more stores, develop new revenue streams and bring in exciting talent to help drive this. With 145 plus Decorating Centres around the UK, an exciting opportunity now exists for an experienced Store Manager / Branch Manager in New Cross, South East London. Our clients are acquiring businesses as well as opening new stores in 2024 and beyond. Reporting to the Regional Operations Manager, as a Store Manager you will be responsible for ensuring that the store achieves and exceeds their sales targets whilst delivering a high quality service to its customers - keeping within budget. You will enjoy setting your own pricing based on volume of business, developing and maintaining key relationships and developing your business. The Store Manager must have the following skills & experience: - Experience in either trade or retail DIY store management - Be able to demonstrate a high level of people management skills - Good organisational and administrative skills - Must have a full driving licence In return for your hard work and commitment, the successful Store Manager will be rewarded with the following: - A competitive basic salary - Fantastic, structured career advancement - Fantastic bonus potential - A generous 36 days holiday including public holidays - A Stakeholder pension scheme - Company's Health Cash Plan ABOUT US This role is being handled by Venture Recruitment, a specialist retail & trade recruitment consultancy covering the whole of the UK. Working in partnership with Venture Recruitment will mean working with experienced sector specialists committed to ensuring a first class service. We work with some of the UK's biggest and most progressive retailers. Please call us to find out how we can support you with your next career move. Interviews will be held immediately.
May 17, 2024
Full time
Store Manager / Branch Manager £39,000 + 25% Bonus + Company Van Store Manager Superstar required No late nights, closed Sundays, closes 2pm Saturdays Exciting new store opening and investment plan over the next three years. My client is one of the largest and most successful manufacturers of home enhancement products in the UK. Part of a global organisation, this iconic 200 year old business is looking to open more stores, develop new revenue streams and bring in exciting talent to help drive this. With 145 plus Decorating Centres around the UK, an exciting opportunity now exists for an experienced Store Manager / Branch Manager in New Cross, South East London. Our clients are acquiring businesses as well as opening new stores in 2024 and beyond. Reporting to the Regional Operations Manager, as a Store Manager you will be responsible for ensuring that the store achieves and exceeds their sales targets whilst delivering a high quality service to its customers - keeping within budget. You will enjoy setting your own pricing based on volume of business, developing and maintaining key relationships and developing your business. The Store Manager must have the following skills & experience: - Experience in either trade or retail DIY store management - Be able to demonstrate a high level of people management skills - Good organisational and administrative skills - Must have a full driving licence In return for your hard work and commitment, the successful Store Manager will be rewarded with the following: - A competitive basic salary - Fantastic, structured career advancement - Fantastic bonus potential - A generous 36 days holiday including public holidays - A Stakeholder pension scheme - Company's Health Cash Plan ABOUT US This role is being handled by Venture Recruitment, a specialist retail & trade recruitment consultancy covering the whole of the UK. Working in partnership with Venture Recruitment will mean working with experienced sector specialists committed to ensuring a first class service. We work with some of the UK's biggest and most progressive retailers. Please call us to find out how we can support you with your next career move. Interviews will be held immediately.
Store Manager , West One Shopping Centre, Location - London JOIN US! BUBBLE CITEA is a locally renowned bubble tea brand. We aim to keep our core value of high-quality drinks, outstanding customer service, cleanliness and hygiene. We are looking for those who love customer service to join our bubble tea family and deliver excellent customer experiences to ensure high level of customer satisfaction. Lastly, creating a family environment within the workplace is one of our key values , so our customers and employees are extremely valuable to us. To show how much we value our employees, we focus and invest on your career development and promotion. So, if you are looking for a career and not just a job, you are in the right place! OUR MISSION Continuously innovate, improve our services and products to create the most memorable and happy experience for our precious customers WE ARE LOOKING FOR Store Manager YOU WILL BE Delivering excellent customer service to ensure high levels of customer satisfaction Managing, overseeing shop operations and ensuring efficiency and profitability in all daily operations of the store. Conducting HR duties i.e. recruiting, hiring, training and firing responsibilities Ensuring the team are continuously motivated and working together Undertaking store administration duties, setting sales quotas and KPIs, performance management and managing sales and financial reports Liaising and working with various departments i.e. HR, Operations, Warehouse and Marketing Protecting employees and customers by ensuring the company regulatory policies and daily guidelines of the store i.e. food safety and sanitation regulations are strictly followed and ensuring the store is clean and presentable Monitoring inventory levels and ordering new items Scheduling and managing the rota, ensuring there are enough manpower Ensuring the quality standards in customer service and health and safety are maintained Maintain the stability and reputation of the store Develop a passionate working environment and help our bubble baristas to constantly grow and improve Build, develop and maintain a high performing team Responding to customer complaints/concerns in a professional manner Training and educating your team on making drink processes and policies Managing and creating content for TikTok in your branch Completing reasonable tasks assigned by the company YOU ARE Minimum 1-2 years' experience in managerial/supervisor role in driving a high sales-focused culture in fast-paced food/beverage industry Able to work flexible hours, including evenings, weekends or holidays Legally eligible to work in the UK An energetic person with positive thinking, with a 'can do' attitude Strong leadership and customer management abilities Maintain regular and consistent attendance and punctuality Willing to learn new skills and share your knowledge with our customers & the team WE WILL Strive to provide numerous career progression opportunities to help your growth whilst being part of BUBBLE CITEA Family Treat you to free bubble tea drinks Offer you staff discount scheme on our tasty bubble tea drinks Provide you with a thorough step by step training to ensure you are fit in working with the team as quickly as possible
May 16, 2024
Full time
Store Manager , West One Shopping Centre, Location - London JOIN US! BUBBLE CITEA is a locally renowned bubble tea brand. We aim to keep our core value of high-quality drinks, outstanding customer service, cleanliness and hygiene. We are looking for those who love customer service to join our bubble tea family and deliver excellent customer experiences to ensure high level of customer satisfaction. Lastly, creating a family environment within the workplace is one of our key values , so our customers and employees are extremely valuable to us. To show how much we value our employees, we focus and invest on your career development and promotion. So, if you are looking for a career and not just a job, you are in the right place! OUR MISSION Continuously innovate, improve our services and products to create the most memorable and happy experience for our precious customers WE ARE LOOKING FOR Store Manager YOU WILL BE Delivering excellent customer service to ensure high levels of customer satisfaction Managing, overseeing shop operations and ensuring efficiency and profitability in all daily operations of the store. Conducting HR duties i.e. recruiting, hiring, training and firing responsibilities Ensuring the team are continuously motivated and working together Undertaking store administration duties, setting sales quotas and KPIs, performance management and managing sales and financial reports Liaising and working with various departments i.e. HR, Operations, Warehouse and Marketing Protecting employees and customers by ensuring the company regulatory policies and daily guidelines of the store i.e. food safety and sanitation regulations are strictly followed and ensuring the store is clean and presentable Monitoring inventory levels and ordering new items Scheduling and managing the rota, ensuring there are enough manpower Ensuring the quality standards in customer service and health and safety are maintained Maintain the stability and reputation of the store Develop a passionate working environment and help our bubble baristas to constantly grow and improve Build, develop and maintain a high performing team Responding to customer complaints/concerns in a professional manner Training and educating your team on making drink processes and policies Managing and creating content for TikTok in your branch Completing reasonable tasks assigned by the company YOU ARE Minimum 1-2 years' experience in managerial/supervisor role in driving a high sales-focused culture in fast-paced food/beverage industry Able to work flexible hours, including evenings, weekends or holidays Legally eligible to work in the UK An energetic person with positive thinking, with a 'can do' attitude Strong leadership and customer management abilities Maintain regular and consistent attendance and punctuality Willing to learn new skills and share your knowledge with our customers & the team WE WILL Strive to provide numerous career progression opportunities to help your growth whilst being part of BUBBLE CITEA Family Treat you to free bubble tea drinks Offer you staff discount scheme on our tasty bubble tea drinks Provide you with a thorough step by step training to ensure you are fit in working with the team as quickly as possible
ROLE: Trade Branch Manager HOURS: 44 per Week - Permanent Role SALARY: 29,702 basic salary, with realistic total earning potential of up to 39,686 annually Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell WHAT WE OFFER: You will be rewarded with a very competitive basic salary of 29,702 per year An excellent monthly bonus scheme, which added to your salary would be up to 39,686 per year 25 days holiday, plus statutory holidays - normally 33 days in total each year NEW for 2023 Free Healthcare plan for all employees NEW for 2023 Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Saturdays only on a rota, and no Sunday working! Our branches close at 4:30pm during the week, we respect your work/life balance! Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career WHAT OUR BRANCH MANAGERS DO: Lead their Branch, and use their team management skills to lead and develop a small team Ensure their Branch operates as effectively as possible Develop relationships with their customers, and enhance the sales and customer experience within the branch Manage day to day Branch operations and the branch team in order to deliver excellence Manage team absences and deployment Support the regional teams with recruitment Provide exceptional customer service and operational standards and ensure Branch sales targets are achieved Support training and maintain training records for Branch staff WHAT WE NEED FROM OUR BRANCH MANAGERS: Our Branch Managers are hands-on, lead by example, and are focused on driving their team to reach sales and branch targets Passion and energy to deliver exceptional customer service and achieve business targets A customer focused approach, happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, drive and leadership abilities to manage a Branch effectively A full and valid driving license is essential Strong management skills and experience of leading a team Experience within a similar management role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage
May 16, 2024
Full time
ROLE: Trade Branch Manager HOURS: 44 per Week - Permanent Role SALARY: 29,702 basic salary, with realistic total earning potential of up to 39,686 annually Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell WHAT WE OFFER: You will be rewarded with a very competitive basic salary of 29,702 per year An excellent monthly bonus scheme, which added to your salary would be up to 39,686 per year 25 days holiday, plus statutory holidays - normally 33 days in total each year NEW for 2023 Free Healthcare plan for all employees NEW for 2023 Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Saturdays only on a rota, and no Sunday working! Our branches close at 4:30pm during the week, we respect your work/life balance! Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career WHAT OUR BRANCH MANAGERS DO: Lead their Branch, and use their team management skills to lead and develop a small team Ensure their Branch operates as effectively as possible Develop relationships with their customers, and enhance the sales and customer experience within the branch Manage day to day Branch operations and the branch team in order to deliver excellence Manage team absences and deployment Support the regional teams with recruitment Provide exceptional customer service and operational standards and ensure Branch sales targets are achieved Support training and maintain training records for Branch staff WHAT WE NEED FROM OUR BRANCH MANAGERS: Our Branch Managers are hands-on, lead by example, and are focused on driving their team to reach sales and branch targets Passion and energy to deliver exceptional customer service and achieve business targets A customer focused approach, happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, drive and leadership abilities to manage a Branch effectively A full and valid driving license is essential Strong management skills and experience of leading a team Experience within a similar management role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage
Exciting Opportunity with one of the Fastest Growing Multichannel Retailers in the UK! My client are at the forefront of retail innovation. With over 170 stores across the UK and continued expansion plans, they are looking for a Junior Branch Merchandiser (Maternity Cover) to join their Branch Merchandising team. Responsibilities: Develop and implement a forward plan for Branch Merchandising that aligns with channel-specific commercial performance goals. Build and nurture key internal and external relationships to maintain optimal stock positions, ensuring a seamless flow of merchandise to support sales. Analyse store and online performance, adjusting stock levels strategically to drive sales and optimise inventory. Own and forecast key sales volumes at the branch level in collaboration with Buying and Marketing teams for new ranges, seasons, and promotions. Collaborate with stakeholders to ensure effective testing and implementation of system development changes. Partner with Web Operations to support online sales targets and address opportunities and challenges. Actively engage in personal development and demonstrate enthusiasm for achieving career goals. Perform ad-hoc duties such as analysis and reporting as requested by your line manager. Requirements: Previous experience in a comparable merchandising/supply chain role. Strong commercial awareness and ability to quickly grasp systems and processes. Excellent communication skills. Experinec with Online Trading Location: Buckinghamshire Salary: £37,000 - £40,000 Please get in touch with
May 16, 2024
Full time
Exciting Opportunity with one of the Fastest Growing Multichannel Retailers in the UK! My client are at the forefront of retail innovation. With over 170 stores across the UK and continued expansion plans, they are looking for a Junior Branch Merchandiser (Maternity Cover) to join their Branch Merchandising team. Responsibilities: Develop and implement a forward plan for Branch Merchandising that aligns with channel-specific commercial performance goals. Build and nurture key internal and external relationships to maintain optimal stock positions, ensuring a seamless flow of merchandise to support sales. Analyse store and online performance, adjusting stock levels strategically to drive sales and optimise inventory. Own and forecast key sales volumes at the branch level in collaboration with Buying and Marketing teams for new ranges, seasons, and promotions. Collaborate with stakeholders to ensure effective testing and implementation of system development changes. Partner with Web Operations to support online sales targets and address opportunities and challenges. Actively engage in personal development and demonstrate enthusiasm for achieving career goals. Perform ad-hoc duties such as analysis and reporting as requested by your line manager. Requirements: Previous experience in a comparable merchandising/supply chain role. Strong commercial awareness and ability to quickly grasp systems and processes. Excellent communication skills. Experinec with Online Trading Location: Buckinghamshire Salary: £37,000 - £40,000 Please get in touch with
Assistant Branch Manager - Elevate Your Career in Tottenham! Tottenham, Greater London£25,000 - £28,000p/y (£55,000+ OTE) Company Profile Are you looking to be part of a trailblazing Real Estate agency redefining the traditional property buying and selling experience? Join a well-established real estate agency in North London, renowned for its commitment to quality service and client satisfaction. As they actively seek an experienced Assistant Branch Manager to join their team, you'll become part of a culture that values professionalism , collaboration, and a customer-centric approach. About The Role As the Assistant Branch Manager, you'll play a pivotal role in supporting day-to-day operations under the guidance of the Branch Manager. Your focus will be on maintaining efficient processes, ensuring compliance, fostering a positive working environment, and contributing to the overall success of the agency through lead generation, market appraisals, property viewings, and building lasting relationships with everyone who walks through the door. Key Responsibilities: Work closely with the Branch Manager to ensure cohesive and efficient team operations. Provide support in implementing and maintaining company policies and procedures. Assist in the seamless execution of property transactions, from listing to completion. Oversee administrative tasks related to contracts, documentation, and transaction coordination. Engage in negotiations of offers, ensuring optimal outcomes for clients and the agency. Collaborate with the team to facilitate successful and mutually beneficial transactions. Conduct thorough market appraisals to assess property values and market trends. Provide valuable insights to clients and team members for informed decision-making. Offer training and guidance to staff, fostering a culture of continuous learning and development. Support team members in enhancing their skills and knowledge within the real estate industry. Assist in organising and coordinating property viewings for potential buyers or tenants. Ensure a smooth and professional experience for clients throughout the viewing process. Experience & Skills: Experience in the real estate sales industry, demonstrating expertise in property transactions. Strong organisational and communication skills. Ability to work collaboratively in a team-oriented environment. Experience with offer negotiations, conducting high-quality viewings, and producing thoroughly researched market appraisals. Up-to-date knowledge of market trends and price fluctuations. Experience building long-lasting client and customer relationships. Knowledge of local real estate market practices. Full UK Driving License Required. Hours of Work: 9am to 6pm, Monday to Friday 9am to 4pm, Saturdays Lieu Day every Tuesday or Wednesday Benefits: Uncapped Commission Structure. 50% uplift on commission for self-sourced sales. Monthly Car Allowance Additional Pay for Financial Services Sales Additional Pay for Legal Services Sales. Workplace Pension Mileage Pay If you're a detail-oriented professional with a proven track record in real estate operations, we encourage you to explore this Assistant Branch Manager opportunity. Join a team that values efficiency, compliance, and a positive working atmosphere in the world of property! Apply now for a fulfilling career in Tottenham!
May 16, 2024
Full time
Assistant Branch Manager - Elevate Your Career in Tottenham! Tottenham, Greater London£25,000 - £28,000p/y (£55,000+ OTE) Company Profile Are you looking to be part of a trailblazing Real Estate agency redefining the traditional property buying and selling experience? Join a well-established real estate agency in North London, renowned for its commitment to quality service and client satisfaction. As they actively seek an experienced Assistant Branch Manager to join their team, you'll become part of a culture that values professionalism , collaboration, and a customer-centric approach. About The Role As the Assistant Branch Manager, you'll play a pivotal role in supporting day-to-day operations under the guidance of the Branch Manager. Your focus will be on maintaining efficient processes, ensuring compliance, fostering a positive working environment, and contributing to the overall success of the agency through lead generation, market appraisals, property viewings, and building lasting relationships with everyone who walks through the door. Key Responsibilities: Work closely with the Branch Manager to ensure cohesive and efficient team operations. Provide support in implementing and maintaining company policies and procedures. Assist in the seamless execution of property transactions, from listing to completion. Oversee administrative tasks related to contracts, documentation, and transaction coordination. Engage in negotiations of offers, ensuring optimal outcomes for clients and the agency. Collaborate with the team to facilitate successful and mutually beneficial transactions. Conduct thorough market appraisals to assess property values and market trends. Provide valuable insights to clients and team members for informed decision-making. Offer training and guidance to staff, fostering a culture of continuous learning and development. Support team members in enhancing their skills and knowledge within the real estate industry. Assist in organising and coordinating property viewings for potential buyers or tenants. Ensure a smooth and professional experience for clients throughout the viewing process. Experience & Skills: Experience in the real estate sales industry, demonstrating expertise in property transactions. Strong organisational and communication skills. Ability to work collaboratively in a team-oriented environment. Experience with offer negotiations, conducting high-quality viewings, and producing thoroughly researched market appraisals. Up-to-date knowledge of market trends and price fluctuations. Experience building long-lasting client and customer relationships. Knowledge of local real estate market practices. Full UK Driving License Required. Hours of Work: 9am to 6pm, Monday to Friday 9am to 4pm, Saturdays Lieu Day every Tuesday or Wednesday Benefits: Uncapped Commission Structure. 50% uplift on commission for self-sourced sales. Monthly Car Allowance Additional Pay for Financial Services Sales Additional Pay for Legal Services Sales. Workplace Pension Mileage Pay If you're a detail-oriented professional with a proven track record in real estate operations, we encourage you to explore this Assistant Branch Manager opportunity. Join a team that values efficiency, compliance, and a positive working atmosphere in the world of property! Apply now for a fulfilling career in Tottenham!
JOIN US! BUBBLE CITEA is a locally renowned bubble tea brand. We aim to keep our core value of high-quality drinks, outstanding customer service, cleanliness and hygiene. We are looking for those who love customer service to join our bubble tea family and deliver excellent customer experiences to ensure high level of customer satisfaction. Lastly, creating a family environment within the workplace is one of our key values , so our customers and employees are extremely valuable to us. To show how much we value our employees, we focus and invest on your career development and promotion. So, if you are looking for a career and not just a job, you are in the right place! OUR MISSION Continuously innovate, improve our services and products to create the most memorable and happy experience for our precious customers WE ARE LOOKING FOR Store Manager YOU WILL BE Delivering excellent customer service to ensure high levels of customer satisfaction Managing, overseeing shop operations and ensuring efficiency and profitability in all daily operations of the store. Conducting HR duties i.e. recruiting, hiring, training and firing responsibilities Ensuring the team are continuously motivated and working together Undertaking store administration duties, setting sales quotas and KPIs, performance management and managing sales and financial reports Liaising and working with various departments i.e. HR, Operations, Warehouse and Marketing Protecting employees and customers by ensuring the company regulatory policies and daily guidelines of the store i.e. food safety and sanitation regulations are strictly followed and ensuring the store is clean and presentable Monitoring inventory levels and ordering new items Scheduling and managing the rota, ensuring there are enough manpower Ensuring the quality standards in customer service and health and safety are maintained Maintain the stability and reputation of the store Develop a passionate working environment and help our bubble baristas to constantly grow and improve Build, develop and maintain a high performing team Responding to customer complaints/concerns in a professional manner Training and educating your team on making drink processes and policies Managing and creating content for TikTok in your branch Completing reasonable tasks assigned by the company YOU ARE Minimum 1-2 years' experience in managerial/supervisor role in driving a high sales-focused culture in fast-paced food/beverage industry Able to work flexible hours, including evenings, weekends or holidays Legally eligible to work in the UK An energetic person with positive thinking, with a 'can do' attitude Strong leadership and customer management abilities Maintain regular and consistent attendance and punctuality Willing to learn new skills and share your knowledge with our customers & the team WE WILL Strive to provide numerous career progression opportunities to help your growth whilst being part of BUBBLE CITEA Family Treat you to free bubble tea drinks Offer you staff discount scheme on our tasty bubble tea drinks Provide you with a thorough step by step training to ensure you are fit in working with the team as quickly as possible
May 16, 2024
Full time
JOIN US! BUBBLE CITEA is a locally renowned bubble tea brand. We aim to keep our core value of high-quality drinks, outstanding customer service, cleanliness and hygiene. We are looking for those who love customer service to join our bubble tea family and deliver excellent customer experiences to ensure high level of customer satisfaction. Lastly, creating a family environment within the workplace is one of our key values , so our customers and employees are extremely valuable to us. To show how much we value our employees, we focus and invest on your career development and promotion. So, if you are looking for a career and not just a job, you are in the right place! OUR MISSION Continuously innovate, improve our services and products to create the most memorable and happy experience for our precious customers WE ARE LOOKING FOR Store Manager YOU WILL BE Delivering excellent customer service to ensure high levels of customer satisfaction Managing, overseeing shop operations and ensuring efficiency and profitability in all daily operations of the store. Conducting HR duties i.e. recruiting, hiring, training and firing responsibilities Ensuring the team are continuously motivated and working together Undertaking store administration duties, setting sales quotas and KPIs, performance management and managing sales and financial reports Liaising and working with various departments i.e. HR, Operations, Warehouse and Marketing Protecting employees and customers by ensuring the company regulatory policies and daily guidelines of the store i.e. food safety and sanitation regulations are strictly followed and ensuring the store is clean and presentable Monitoring inventory levels and ordering new items Scheduling and managing the rota, ensuring there are enough manpower Ensuring the quality standards in customer service and health and safety are maintained Maintain the stability and reputation of the store Develop a passionate working environment and help our bubble baristas to constantly grow and improve Build, develop and maintain a high performing team Responding to customer complaints/concerns in a professional manner Training and educating your team on making drink processes and policies Managing and creating content for TikTok in your branch Completing reasonable tasks assigned by the company YOU ARE Minimum 1-2 years' experience in managerial/supervisor role in driving a high sales-focused culture in fast-paced food/beverage industry Able to work flexible hours, including evenings, weekends or holidays Legally eligible to work in the UK An energetic person with positive thinking, with a 'can do' attitude Strong leadership and customer management abilities Maintain regular and consistent attendance and punctuality Willing to learn new skills and share your knowledge with our customers & the team WE WILL Strive to provide numerous career progression opportunities to help your growth whilst being part of BUBBLE CITEA Family Treat you to free bubble tea drinks Offer you staff discount scheme on our tasty bubble tea drinks Provide you with a thorough step by step training to ensure you are fit in working with the team as quickly as possible