Page Personnel Secretarial & Business Support
Leicester, Leicestershire
A Coordinator is required to bring key support to a production department within the manufacturing industry. This is a great role for someone with strong administrative and organizational skills. Client Details Our client is a well-established manufacturing company of significant size that operates . They have a robust from Leicester. They have a strong presence in the industry and are known for their commitment to maintaining high standards in their services. The company's dedicated team is currently seeking a Coordinator to join their operations and production department. Description As a Co-ordinator you will: Coordinate and oversee daily operations within the department. Support with the development of operational processes and procedures to improve efficiency and effectiveness. Support the department by managing schedules and coordinating meetings. Liaise with other team members to resolve problems. Provide administrative support where necessary. Participate in team meetings and contribute to planning. Report to the department head about team performance and operations updates. Profile The successful Coordinator should have: Proven experience in a Coordinator/ Administrator role or similar. Excellent organisational skills and the ability to manage multiple tasks. Strong communication skills and the ability to work well in a team environment. Competency in using various business software and tools including ERP/CRM systems. Previous manufacturing industry experience is advantageous but not essential. Job Offer An annual salary ranging between £25,000 and £27,000. Competitive benefits package. Opportunities for personal and professional growth within the industry. A supportive and collaborative work environment in Leicester. Free parking on site. A permanent role in a reputable company. We look forward to receiving applications from candidates who meet these criteria and are eager to drive their career forward.
May 19, 2024
Full time
A Coordinator is required to bring key support to a production department within the manufacturing industry. This is a great role for someone with strong administrative and organizational skills. Client Details Our client is a well-established manufacturing company of significant size that operates . They have a robust from Leicester. They have a strong presence in the industry and are known for their commitment to maintaining high standards in their services. The company's dedicated team is currently seeking a Coordinator to join their operations and production department. Description As a Co-ordinator you will: Coordinate and oversee daily operations within the department. Support with the development of operational processes and procedures to improve efficiency and effectiveness. Support the department by managing schedules and coordinating meetings. Liaise with other team members to resolve problems. Provide administrative support where necessary. Participate in team meetings and contribute to planning. Report to the department head about team performance and operations updates. Profile The successful Coordinator should have: Proven experience in a Coordinator/ Administrator role or similar. Excellent organisational skills and the ability to manage multiple tasks. Strong communication skills and the ability to work well in a team environment. Competency in using various business software and tools including ERP/CRM systems. Previous manufacturing industry experience is advantageous but not essential. Job Offer An annual salary ranging between £25,000 and £27,000. Competitive benefits package. Opportunities for personal and professional growth within the industry. A supportive and collaborative work environment in Leicester. Free parking on site. A permanent role in a reputable company. We look forward to receiving applications from candidates who meet these criteria and are eager to drive their career forward.
Legal PA - Insurance Location: Leeds City CentreSalary: £28,000 - 30,000Hybrid working - 2 to 3 days in the officeExcellent benefits, 25 days holiday. generous pension scheme, bonus, private medical, life assurance etc. Our client is a fast growing and highly reputable legal firm with a dynamic and positive working culture. They are looking for a PA to join their very successful Insurance department. The role will involve providing PA support to senior partners and their team and include duties such as diary management, coordinating meetings, organising events, booking travel and accommodation, providing administration support and completing property specific paperwork. We are ideally looking for someone with previous legal PA experience, or PA that has worked in Insurance or professional services. You will need a minimum of 2-3 years PA experience for this role. You will need to be highly organised with excellent communication skills and a professional and hard-working approach. The company offer excellent support and training, opportunity for progression, a sociable and fun environment, community and charity days, flexible working, and fantastic benefits. Duties include: Providing support to the commercial property team Diary management Scheduling meetings Inbox management Booking travel and accommodation Event planning and coordination Providing general administration support to the team Insurance specific administration duties Requirements for the role: Previous PA experience is essential - Min 2-3 years Ideally Legal PA experience, insurance or professional services would be preferred Strong communication skills Highly organised Professional approach This is a fantastic opportunity to join a fast growing and dynamic organisation with excellent opportunities for development and career growth. If you feel you have the required skills and experience for the role, please send through your CV asap for consideration. Please note: due to the volume of applicants we receive, we can't reply to every individual application. If your experience and skill set is relevant, we will be in contact within 48 hours.
May 19, 2024
Full time
Legal PA - Insurance Location: Leeds City CentreSalary: £28,000 - 30,000Hybrid working - 2 to 3 days in the officeExcellent benefits, 25 days holiday. generous pension scheme, bonus, private medical, life assurance etc. Our client is a fast growing and highly reputable legal firm with a dynamic and positive working culture. They are looking for a PA to join their very successful Insurance department. The role will involve providing PA support to senior partners and their team and include duties such as diary management, coordinating meetings, organising events, booking travel and accommodation, providing administration support and completing property specific paperwork. We are ideally looking for someone with previous legal PA experience, or PA that has worked in Insurance or professional services. You will need a minimum of 2-3 years PA experience for this role. You will need to be highly organised with excellent communication skills and a professional and hard-working approach. The company offer excellent support and training, opportunity for progression, a sociable and fun environment, community and charity days, flexible working, and fantastic benefits. Duties include: Providing support to the commercial property team Diary management Scheduling meetings Inbox management Booking travel and accommodation Event planning and coordination Providing general administration support to the team Insurance specific administration duties Requirements for the role: Previous PA experience is essential - Min 2-3 years Ideally Legal PA experience, insurance or professional services would be preferred Strong communication skills Highly organised Professional approach This is a fantastic opportunity to join a fast growing and dynamic organisation with excellent opportunities for development and career growth. If you feel you have the required skills and experience for the role, please send through your CV asap for consideration. Please note: due to the volume of applicants we receive, we can't reply to every individual application. If your experience and skill set is relevant, we will be in contact within 48 hours.
Job Title: M&A Administrator Industry: Financial Services - Mergers & Acquisitions Location: Home Based Salary: £27,000 Job Ref: 9052 About the Role: Join the dynamic Mergers & Acquisitions team at a leading Financial Planning firm. Recruit UK is seeking a proactive and professional M&A Administrator to support this fast-paced and growing team. This role offers a unique opportunity to delve into the world of mergers and acquisitions, enhancing your administrative skills and contributing to this firms national growth. What's in it for you: Work Hours: Monday to Friday, 9.00am - 5.00pm (35 hours per week) Remote Work Opportunity: Enjoy the flexibility of working from home permanently. Benefits: 25 days holiday (rising with length of service) plus Bank Holidays, Holiday Purchase Scheme, Life Assurance, Pension, and Corporate Eyecare Key Responsibilities: Manage daily administrative tasks within the Mergers and Acquisitions department to ensure compliance and efficiency Handle correspondence with vendors and stakeholders, both written and verbal Oversee data room management and maintain meticulous version control within MS Teams folders Support the due diligence process by organising meetings, taking minutes, and managing documentation Maintain accurate records of due diligence disclosures and ensure all documentation is compliant and well-organised Assist in tracking and monitoring document requests, liaising with third parties to ensure timely and accurate information exchange Skills and Experience Required: Prior administrative experience, preferably within a financial or legal setting Strong proficiency in Microsoft Office tools including Teams, Outlook, Word, and Excel Excellent communication skills, capable of engaging professionally with internal and external parties Highly organised with the ability to manage multiple tasks simultaneously and prioritise effectively Detail-oriented with strong analytical and problem-solving skills Adaptable and able to handle change within a dynamic environment A team player with a positive attitude and the ability to work independently Apply Now If you are ambitious, driven, and ready to take on new challenges in a supportive and fast-paced environment, apply today to become part of this M&A team. This role is an excellent opportunity to build your career in mergers and acquisitions, working with experienced professionals in a thriving, innovative company.
May 18, 2024
Full time
Job Title: M&A Administrator Industry: Financial Services - Mergers & Acquisitions Location: Home Based Salary: £27,000 Job Ref: 9052 About the Role: Join the dynamic Mergers & Acquisitions team at a leading Financial Planning firm. Recruit UK is seeking a proactive and professional M&A Administrator to support this fast-paced and growing team. This role offers a unique opportunity to delve into the world of mergers and acquisitions, enhancing your administrative skills and contributing to this firms national growth. What's in it for you: Work Hours: Monday to Friday, 9.00am - 5.00pm (35 hours per week) Remote Work Opportunity: Enjoy the flexibility of working from home permanently. Benefits: 25 days holiday (rising with length of service) plus Bank Holidays, Holiday Purchase Scheme, Life Assurance, Pension, and Corporate Eyecare Key Responsibilities: Manage daily administrative tasks within the Mergers and Acquisitions department to ensure compliance and efficiency Handle correspondence with vendors and stakeholders, both written and verbal Oversee data room management and maintain meticulous version control within MS Teams folders Support the due diligence process by organising meetings, taking minutes, and managing documentation Maintain accurate records of due diligence disclosures and ensure all documentation is compliant and well-organised Assist in tracking and monitoring document requests, liaising with third parties to ensure timely and accurate information exchange Skills and Experience Required: Prior administrative experience, preferably within a financial or legal setting Strong proficiency in Microsoft Office tools including Teams, Outlook, Word, and Excel Excellent communication skills, capable of engaging professionally with internal and external parties Highly organised with the ability to manage multiple tasks simultaneously and prioritise effectively Detail-oriented with strong analytical and problem-solving skills Adaptable and able to handle change within a dynamic environment A team player with a positive attitude and the ability to work independently Apply Now If you are ambitious, driven, and ready to take on new challenges in a supportive and fast-paced environment, apply today to become part of this M&A team. This role is an excellent opportunity to build your career in mergers and acquisitions, working with experienced professionals in a thriving, innovative company.
Page Personnel Secretarial & Business Support
Leeds, Yorkshire
As an Assistant Merchandiser you will play a vital role within our Merchandising teams. You will provide essential support to your department and provide daily management support to the Merchandise Admin Assistant. Client Details A great opportunity for a Assistant Merchandiser to join a leading multi channel retailer in the Leeds area who offer hybrid working. They are an established business that have been trading for a number of years They are also known for their internal progression. Description Manage the department critical path ensuring all is consistently up to date. Participate in the production/CP meeting, feeding back progress and any issues to the team. Ensure the sales and delivery tracker is kept up to date with accurate stock and sales for reference of the team. Assist the Merchandiser by forward planning sales & cash to feed into the WSSI & cash flow. Maintain line cards and feedback to the merchandiser on performance of lines. Suggest if need to call in/call off stock to meet demands of the stock service programme. Overseeing the MAA regarding all shipments to ensure smooth deliveries for our customers. Liaising with our factories regarding deliveries to ensure that all lines are on time and that any issue are rectified. Providing factories with any information they need in order to fulfil our orders. Produce size-scales and oversee the order raising process with the MAA and production team. Maintenance of the buying minutes and other (in house system) functions including; amending quantities, moving delivery weeks to reflect the weekly delivery schedule and moving products to current buying minutes. Liaise with the sales team and customers to ensure that they are fully updated on all deliveries and answer any relevant queries. Attend key internal and supplier meetings alongside the Merchandiser. Complete all meeting minutes for the Merchandiser. Support the Merchandiser to communicate information effectively to all levels of the management team Profile An Established Merchandise Admin Assistant, Senior Merchandise Assistant, Assistant Merchandiser or similar Strong housekeeping and organisational skills Numeracy Effective communicator Ability to work on own initiative Team player Good visual presentation skills Time management skills Ability to work under pressure Self-motivated Relevant skills working within a B&M office Job Offer Competitive salary Mix of Office & Home Working - 3 Office / 2 Home Days 37.5 Hour work week Free Parking Close to transport links Early Finish on a Friday Progression Opportunities
May 18, 2024
Full time
As an Assistant Merchandiser you will play a vital role within our Merchandising teams. You will provide essential support to your department and provide daily management support to the Merchandise Admin Assistant. Client Details A great opportunity for a Assistant Merchandiser to join a leading multi channel retailer in the Leeds area who offer hybrid working. They are an established business that have been trading for a number of years They are also known for their internal progression. Description Manage the department critical path ensuring all is consistently up to date. Participate in the production/CP meeting, feeding back progress and any issues to the team. Ensure the sales and delivery tracker is kept up to date with accurate stock and sales for reference of the team. Assist the Merchandiser by forward planning sales & cash to feed into the WSSI & cash flow. Maintain line cards and feedback to the merchandiser on performance of lines. Suggest if need to call in/call off stock to meet demands of the stock service programme. Overseeing the MAA regarding all shipments to ensure smooth deliveries for our customers. Liaising with our factories regarding deliveries to ensure that all lines are on time and that any issue are rectified. Providing factories with any information they need in order to fulfil our orders. Produce size-scales and oversee the order raising process with the MAA and production team. Maintenance of the buying minutes and other (in house system) functions including; amending quantities, moving delivery weeks to reflect the weekly delivery schedule and moving products to current buying minutes. Liaise with the sales team and customers to ensure that they are fully updated on all deliveries and answer any relevant queries. Attend key internal and supplier meetings alongside the Merchandiser. Complete all meeting minutes for the Merchandiser. Support the Merchandiser to communicate information effectively to all levels of the management team Profile An Established Merchandise Admin Assistant, Senior Merchandise Assistant, Assistant Merchandiser or similar Strong housekeeping and organisational skills Numeracy Effective communicator Ability to work on own initiative Team player Good visual presentation skills Time management skills Ability to work under pressure Self-motivated Relevant skills working within a B&M office Job Offer Competitive salary Mix of Office & Home Working - 3 Office / 2 Home Days 37.5 Hour work week Free Parking Close to transport links Early Finish on a Friday Progression Opportunities
We are currently recruiting for a boutique wealth planner, asset manager and employee benefits specialist based in London (Liverpool Street). They are currently looking to recruit a Private Client IFA Administrator to join their team. The ideal candidate should have a good understanding of Intelligent Office. Purpose of role This new role will support the Central Administration Team in ensuring the efficient and effective use of our back-office system, Intelligent Office (IO). It will include project work relating to data integrity, maintenance and development of admin processes, and technical support for client-facing admin teams in relation to the accurate use of the system. As part of a long-term succession plan, the role does have the potential to develop into a more senior role over a 2-3 year period. Accountabilities: Working closely alongside the Group Administration Manager and Data & Systems Coordinators, the role includes, but is not limited to: Supporting the effective use of iO to ensure the highest quality client service and role efficiency for client-facing administrators Administration support across client-facing admin teams Training documentation and delivery In addition, the role will encompass some of the following duties: Working with the Compliance Department to ensure that processes meet with their requirements Supporting the team with the provision of accurate MI reporting Providing support and liaison between the accounts department and admin teams. Experience and Qualifications: The successful candidate will have/be: 2-3+ years' experience within the independent sector of the financial services industry, in a relevant administration or operations role 2-3+ years' experience using Intelligent Office in an IFA administration role and a talent for working with systems and managing data effectively (candidates lacking the necessary iO experience will not be considered for the role) Excellent written and visual presentation skills with high attention to detail Excellent IT skills, being highly proficient in the use of Microsoft Office packages including at least intermediate Excel knowledge Understanding of the needs of Financial Services teams and FCA rules and compliance A CII Certificate level qualification (and/or other relevant financial qualifications) will be an advantage.
May 18, 2024
Full time
We are currently recruiting for a boutique wealth planner, asset manager and employee benefits specialist based in London (Liverpool Street). They are currently looking to recruit a Private Client IFA Administrator to join their team. The ideal candidate should have a good understanding of Intelligent Office. Purpose of role This new role will support the Central Administration Team in ensuring the efficient and effective use of our back-office system, Intelligent Office (IO). It will include project work relating to data integrity, maintenance and development of admin processes, and technical support for client-facing admin teams in relation to the accurate use of the system. As part of a long-term succession plan, the role does have the potential to develop into a more senior role over a 2-3 year period. Accountabilities: Working closely alongside the Group Administration Manager and Data & Systems Coordinators, the role includes, but is not limited to: Supporting the effective use of iO to ensure the highest quality client service and role efficiency for client-facing administrators Administration support across client-facing admin teams Training documentation and delivery In addition, the role will encompass some of the following duties: Working with the Compliance Department to ensure that processes meet with their requirements Supporting the team with the provision of accurate MI reporting Providing support and liaison between the accounts department and admin teams. Experience and Qualifications: The successful candidate will have/be: 2-3+ years' experience within the independent sector of the financial services industry, in a relevant administration or operations role 2-3+ years' experience using Intelligent Office in an IFA administration role and a talent for working with systems and managing data effectively (candidates lacking the necessary iO experience will not be considered for the role) Excellent written and visual presentation skills with high attention to detail Excellent IT skills, being highly proficient in the use of Microsoft Office packages including at least intermediate Excel knowledge Understanding of the needs of Financial Services teams and FCA rules and compliance A CII Certificate level qualification (and/or other relevant financial qualifications) will be an advantage.
Summary Are you a creative person who loves working with communities and connecting people and places? We've got an exciting opportunity to join our team as a Programming & Partnerships Officer. You'll play an important role in helping everyone to feel welcome when they visit Sheffield Park, and making sure they get the most out of their day. Please note that this is a rural location, with limited public transport routes. Interviews will be held on the 28th of May. What it's like to work here This is a great opportunity to become part of a close-knit team within a place you'll love working. Sheffield Park is ever glorious, beautiful, and alive with possibility. Widely regarded as a horticultural masterpiece, the elegant, landscaped gardens at Sheffield Park are alive with colour and wildlife. Four lakes and gorgeous views make this picturesque location a stunning and interesting place to work in. Family-friendly events are a key part of the visitor experience at Sheffield Park, and we welcome people with plenty of enthusiasm, ideas, and energy to join us. Sheffield Park is one of the top 20 busiest NT properties, and we're one of the largest teams within Sheffield Park reporting into the Visitor Operations and Experience Manager. Our team consists of events and programming planning, marketing, volunteering, our friendly welcome team, all of whom love to celebrate other's success and support each other. We collaborate consistently with other departments on site, and the whole property works to high standards together. Sheffield Park's history focuses on innovation, something we are proud to continue today. This is a great opportunity to become part of a close-knit team within a place you'll love working. Sheffield Park is ever glorious, beautiful, and alive with possibility. Click here for more information about this location What you'll be doing Together with your team, you'll be devising and running a programme of events and activities with partnerships at their heart. You'll be focussed on building local partnerships with community groups, and you'll lead on activities that are being run by these partner organisations. As well as planning and organising a programme of events and exhibitions to run in all the places covered by your role, you'll be linking these events to the places themselves to make sure they're both relevant and appealing to people. You'll also be responsible for some budgets and will be supervising volunteers. Who we're looking for We'd love to hear from you if you're: experienced in planning and running programmes, events and activities, and working with community partners. familiar with audiences in the areas of heritage, culture, arts and the natural environment used to running partner-led projects within the heritage and arts sectors creatively minded, able to think of new ideas or solutions to bring Sheffield Park and it's spirit to life. able to measure and assess results, as well as gather and evaluate feedback to improve our visitor offer someone who puts people first, and understands what's needed for everyone to receive great customer service flexible and happy to work with different teams and partners, build meaningful relationships, and to go wherever you're needed to balance the workload of your team The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Tax-free childcare scheme •Rental deposit loan scheme •Season ticket loan •EV car lease scheme •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
May 18, 2024
Full time
Summary Are you a creative person who loves working with communities and connecting people and places? We've got an exciting opportunity to join our team as a Programming & Partnerships Officer. You'll play an important role in helping everyone to feel welcome when they visit Sheffield Park, and making sure they get the most out of their day. Please note that this is a rural location, with limited public transport routes. Interviews will be held on the 28th of May. What it's like to work here This is a great opportunity to become part of a close-knit team within a place you'll love working. Sheffield Park is ever glorious, beautiful, and alive with possibility. Widely regarded as a horticultural masterpiece, the elegant, landscaped gardens at Sheffield Park are alive with colour and wildlife. Four lakes and gorgeous views make this picturesque location a stunning and interesting place to work in. Family-friendly events are a key part of the visitor experience at Sheffield Park, and we welcome people with plenty of enthusiasm, ideas, and energy to join us. Sheffield Park is one of the top 20 busiest NT properties, and we're one of the largest teams within Sheffield Park reporting into the Visitor Operations and Experience Manager. Our team consists of events and programming planning, marketing, volunteering, our friendly welcome team, all of whom love to celebrate other's success and support each other. We collaborate consistently with other departments on site, and the whole property works to high standards together. Sheffield Park's history focuses on innovation, something we are proud to continue today. This is a great opportunity to become part of a close-knit team within a place you'll love working. Sheffield Park is ever glorious, beautiful, and alive with possibility. Click here for more information about this location What you'll be doing Together with your team, you'll be devising and running a programme of events and activities with partnerships at their heart. You'll be focussed on building local partnerships with community groups, and you'll lead on activities that are being run by these partner organisations. As well as planning and organising a programme of events and exhibitions to run in all the places covered by your role, you'll be linking these events to the places themselves to make sure they're both relevant and appealing to people. You'll also be responsible for some budgets and will be supervising volunteers. Who we're looking for We'd love to hear from you if you're: experienced in planning and running programmes, events and activities, and working with community partners. familiar with audiences in the areas of heritage, culture, arts and the natural environment used to running partner-led projects within the heritage and arts sectors creatively minded, able to think of new ideas or solutions to bring Sheffield Park and it's spirit to life. able to measure and assess results, as well as gather and evaluate feedback to improve our visitor offer someone who puts people first, and understands what's needed for everyone to receive great customer service flexible and happy to work with different teams and partners, build meaningful relationships, and to go wherever you're needed to balance the workload of your team The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Tax-free childcare scheme •Rental deposit loan scheme •Season ticket loan •EV car lease scheme •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Do you have experience in Sales Administration, Logistics or Order Processing? Fancy working somewhere with an onsite gym, free parking, subsidised food and a hybrid work pattern? If so, read on! Duties:- Process Customer orders accurately and in a timely fashion, providing feedback to customers on delivery eta. Proactively deals with customer support messages via telephone or Web promptly to enhance the customer service experience. Accurately records and logs interaction with customers and updates account information within SAP and able to retrieve this information to create reports for management Responds to queries as they arise, liaising with other departments (where necessary) to resolve issues in a timely manner. Highlights/escalates potential issues to line manager, sales team and Operations Manager as appropriate Maintains a good level of knowledge on SAP systems. Familiar with the functions of the system to log in and respond to customer complaints Ensures sensitive information and financial records are kept private and confidential, in compliance with GDPR. Works with management to maintain best practices for efficient communication with customers Develops and maintains knowledge of SAP, including the functions of the system to log in and respond to customer complaints Maintain up to date knowledge of company policies and procedures to address issues such as returns, faulty merchandise, wrong delivery and delayed delivery; ensuring company policy is properly applied to customer solutions Keeps up to date with product range and product knowledge, including new products, services, and promotions on sales. Understanding of POD & Delivery Systems Applies training received on Ultimate Customer Service Programme (UCSP) Contributes to bottom lines sales by increasing customer satisfaction Generates and organises a collection of authorised returns when requested. Works closely with Credit Control if accounts go near or over their account limits and communicate this information to all relevant parties. A good knowledge of Condition pricing and how it is applied within a Sales Order Provides support for customers when logistics issues occur. Minimise logistics costs where possible. Candidate Requirements: Previous experience working with SAP Experience in contracts, project sales etc Exceptional administration, planning and organisational skills. Excellent verbal and written communication skills. Ability to remain discreet and retain confidential information Ability to work independently as well as in a team environment. Ability to build strong working relationships with colleagues and customers Highly motivated, with a positive 'can-do' attitude & tenacity Ability to flex working style and activity to best meet the needs of the business Resilient, with the ability to prioritise and stay calm and collected under pressure High level of proficiency in the use of Microsoft office tools (Word, Excel and Powerpoint) Wanting to learn and develop Location: Bedford office/hybrid Salary : £25,000 Package: 10% OTE Performance Bonus + 26 days per annum holiday (exclusive of bank holidays) + Pension (6% Employer Contribution/3% Employee Contribution) + Life Assurance Advancing People - Recruitment Specialists Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
May 18, 2024
Full time
Do you have experience in Sales Administration, Logistics or Order Processing? Fancy working somewhere with an onsite gym, free parking, subsidised food and a hybrid work pattern? If so, read on! Duties:- Process Customer orders accurately and in a timely fashion, providing feedback to customers on delivery eta. Proactively deals with customer support messages via telephone or Web promptly to enhance the customer service experience. Accurately records and logs interaction with customers and updates account information within SAP and able to retrieve this information to create reports for management Responds to queries as they arise, liaising with other departments (where necessary) to resolve issues in a timely manner. Highlights/escalates potential issues to line manager, sales team and Operations Manager as appropriate Maintains a good level of knowledge on SAP systems. Familiar with the functions of the system to log in and respond to customer complaints Ensures sensitive information and financial records are kept private and confidential, in compliance with GDPR. Works with management to maintain best practices for efficient communication with customers Develops and maintains knowledge of SAP, including the functions of the system to log in and respond to customer complaints Maintain up to date knowledge of company policies and procedures to address issues such as returns, faulty merchandise, wrong delivery and delayed delivery; ensuring company policy is properly applied to customer solutions Keeps up to date with product range and product knowledge, including new products, services, and promotions on sales. Understanding of POD & Delivery Systems Applies training received on Ultimate Customer Service Programme (UCSP) Contributes to bottom lines sales by increasing customer satisfaction Generates and organises a collection of authorised returns when requested. Works closely with Credit Control if accounts go near or over their account limits and communicate this information to all relevant parties. A good knowledge of Condition pricing and how it is applied within a Sales Order Provides support for customers when logistics issues occur. Minimise logistics costs where possible. Candidate Requirements: Previous experience working with SAP Experience in contracts, project sales etc Exceptional administration, planning and organisational skills. Excellent verbal and written communication skills. Ability to remain discreet and retain confidential information Ability to work independently as well as in a team environment. Ability to build strong working relationships with colleagues and customers Highly motivated, with a positive 'can-do' attitude & tenacity Ability to flex working style and activity to best meet the needs of the business Resilient, with the ability to prioritise and stay calm and collected under pressure High level of proficiency in the use of Microsoft office tools (Word, Excel and Powerpoint) Wanting to learn and develop Location: Bedford office/hybrid Salary : £25,000 Package: 10% OTE Performance Bonus + 26 days per annum holiday (exclusive of bank holidays) + Pension (6% Employer Contribution/3% Employee Contribution) + Life Assurance Advancing People - Recruitment Specialists Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Role overview ID: Entity: Vistry Region: Vistry Cotswolds Department: Customer Service Contract Type: Permanent - Full Time Job Location: Bishops Cleeve, Cheltenham Date Posted: 01.03.2024 We have a new opportunity for a Customer Service Coordinator to join our team within Vistry Cotswolds, at our Bishops Cleeve office in Cheltenham. We are looking for a calm and motivated individual to join our fast-paced Customer Service team. You will be responsible with dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in their new home. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Previous experience working within a similar environment Good understanding of Microsoft Office, Excel, Outlook Ability to handle complaints and difficult situations Touch Typing A calm and cheery personality Patience and calmness under pressure A sense of humour Good planning and organisations skills Problem solving and decision-making skills A polite, tactual, and assertive attitude Excellent communication skills Good team working skills Desirable - 5 GCSE's or equivalent including Maths & English Experience working for a residential house builder ideally within the customer facing environment. An understanding of building regulations and legal obligations. A good understanding of written English Grammar More about the Customer Service Coordinator role To address and respond to Customer issues in a prompt and organised way. To deliver an excellent customer service, understanding and empathy to our customers To liaise with internal departments and form excellent working relationships as part of the larger team. To communicate effectively and regularly with colleagues and management Issue instructions to Sub-contractors and follow up to ensure prompt resolution. Follow up all outstanding remedial works and take appropriate action to ensure works wherever possible are completed within a 28-day period. Keep our database system up to date at all times. Carry out general administrative duties. Work directly with the office manager to ensure our KPI's are in line with company guidelines Learn and at all times adhere to the company Health and Safety requirements Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
May 18, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry Cotswolds Department: Customer Service Contract Type: Permanent - Full Time Job Location: Bishops Cleeve, Cheltenham Date Posted: 01.03.2024 We have a new opportunity for a Customer Service Coordinator to join our team within Vistry Cotswolds, at our Bishops Cleeve office in Cheltenham. We are looking for a calm and motivated individual to join our fast-paced Customer Service team. You will be responsible with dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in their new home. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Previous experience working within a similar environment Good understanding of Microsoft Office, Excel, Outlook Ability to handle complaints and difficult situations Touch Typing A calm and cheery personality Patience and calmness under pressure A sense of humour Good planning and organisations skills Problem solving and decision-making skills A polite, tactual, and assertive attitude Excellent communication skills Good team working skills Desirable - 5 GCSE's or equivalent including Maths & English Experience working for a residential house builder ideally within the customer facing environment. An understanding of building regulations and legal obligations. A good understanding of written English Grammar More about the Customer Service Coordinator role To address and respond to Customer issues in a prompt and organised way. To deliver an excellent customer service, understanding and empathy to our customers To liaise with internal departments and form excellent working relationships as part of the larger team. To communicate effectively and regularly with colleagues and management Issue instructions to Sub-contractors and follow up to ensure prompt resolution. Follow up all outstanding remedial works and take appropriate action to ensure works wherever possible are completed within a 28-day period. Keep our database system up to date at all times. Carry out general administrative duties. Work directly with the office manager to ensure our KPI's are in line with company guidelines Learn and at all times adhere to the company Health and Safety requirements Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Join us at Securitas, where ? sustainability ? isn't just a buzzword-it's our driving force. We're on a mission to transform our operations, not only to excel in profitability and innovation but to become pioneers in sustainability, setting new standards for our industry. We understand that sustainable growth isn't just about numbers-it's about securing a better future for our planet and generations to come. That's why we're in search of a visionary ? Sustainability Executive ? to lead the charge, infusing every corner of our business with sustainable practices and principles. About the Role Craft and execute a bold, actionable sustainability strategy that not only meets our operational and strategic goals but sets us apart as leaders in sustainability. Be the voice of sustainability within our organization, driving sustainable practices at every level and in every department. Engage with a diverse range of stakeholders, from suppliers to customers, regulators to community organisations, to propel our sustainability initiatives forward. Collaborate closely with our procurement and supply chain teams to ensure that sustainability isn't just a goal but a fundamental criterion for our partnerships and engagements. Ensure compliance with environmental laws and regulations, while also leading the charge in transparently reporting our environmental impact and progress towards our sustainability goals. Continuously innovate, implementing cutting-edge sustainability solutions and practices that foster a culture of learning and improvement. Cultivate strategic partnerships with organizations, both within and beyond our industry, to drive forward impactful sustainability projects and initiatives. Develop and monitor key performance indicators (KPIs) related to sustainability, setting ambitious yet achievable targets that are integrated into our performance evaluation processes and aligned with our Science Based Targets Initiative. Embody and promote our core values of Integrity, Vigilance, and Helpfulness, making safety and risk recognition top priorities in the workplace, while fully adhering to our company's policies, procedures, and training programs. Essential Skills Must have the right to work in the UK. Have a five-year checkable employment history or be able to produce documentary evidence of any period of unemployment, self-employment, or full and part-time education during that period. The ability to embody and uphold the Securitas core values of Integrity, Vigilance, and Helpfulness. Demonstrated leadership skills with the ability to inspire and mobilize individuals at all levels of an organization towards achieving sustainability goals. Strong understanding of global sustainability trends, best practices, and compliance requirements. Excellent communication skills, both verbal and written, with the ability to engage and influence a wide range of stakeholders. Strategic thinker with a problem-solving mindset and the ability to handle multiple projects and priorities. Desirable Experience Bachelor's or Master's degree in Environmental Science, Sustainable Development, Business Administration, or a related field. At least 5 years of relevant experience in sustainability, corporate social responsibility (CSR), or environmental management, with a proven track record of implementing successful sustainability programs. DE&I Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars, how you join us and develop your career, the way we lead our teams fair pay and benefits. To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more. If you want to learn more visit our website. Benefits Health & Wellbeing Company pension and advice and planning Life assurance scheme Discounted gym memberships Wellness advice and support, including financial, emotional and physical Dental and Physical Health Plans Lifestyle Benefits Cycle to work scheme Car lease and new car purchasing schemes Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel Mortgage Advise Payroll ISA's Eligibility for Costco Membership Learning & Development Support with further education 100's of eLearning courses Accredited courses by C&G, ILM, IOSH and SIA Leadership Development programs both local and global Giving Back Payroll Giving Working with charities such as Calderwood House, KPMB and Wooden Spoon Supporting local community initiatives Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org
May 18, 2024
Full time
Join us at Securitas, where ? sustainability ? isn't just a buzzword-it's our driving force. We're on a mission to transform our operations, not only to excel in profitability and innovation but to become pioneers in sustainability, setting new standards for our industry. We understand that sustainable growth isn't just about numbers-it's about securing a better future for our planet and generations to come. That's why we're in search of a visionary ? Sustainability Executive ? to lead the charge, infusing every corner of our business with sustainable practices and principles. About the Role Craft and execute a bold, actionable sustainability strategy that not only meets our operational and strategic goals but sets us apart as leaders in sustainability. Be the voice of sustainability within our organization, driving sustainable practices at every level and in every department. Engage with a diverse range of stakeholders, from suppliers to customers, regulators to community organisations, to propel our sustainability initiatives forward. Collaborate closely with our procurement and supply chain teams to ensure that sustainability isn't just a goal but a fundamental criterion for our partnerships and engagements. Ensure compliance with environmental laws and regulations, while also leading the charge in transparently reporting our environmental impact and progress towards our sustainability goals. Continuously innovate, implementing cutting-edge sustainability solutions and practices that foster a culture of learning and improvement. Cultivate strategic partnerships with organizations, both within and beyond our industry, to drive forward impactful sustainability projects and initiatives. Develop and monitor key performance indicators (KPIs) related to sustainability, setting ambitious yet achievable targets that are integrated into our performance evaluation processes and aligned with our Science Based Targets Initiative. Embody and promote our core values of Integrity, Vigilance, and Helpfulness, making safety and risk recognition top priorities in the workplace, while fully adhering to our company's policies, procedures, and training programs. Essential Skills Must have the right to work in the UK. Have a five-year checkable employment history or be able to produce documentary evidence of any period of unemployment, self-employment, or full and part-time education during that period. The ability to embody and uphold the Securitas core values of Integrity, Vigilance, and Helpfulness. Demonstrated leadership skills with the ability to inspire and mobilize individuals at all levels of an organization towards achieving sustainability goals. Strong understanding of global sustainability trends, best practices, and compliance requirements. Excellent communication skills, both verbal and written, with the ability to engage and influence a wide range of stakeholders. Strategic thinker with a problem-solving mindset and the ability to handle multiple projects and priorities. Desirable Experience Bachelor's or Master's degree in Environmental Science, Sustainable Development, Business Administration, or a related field. At least 5 years of relevant experience in sustainability, corporate social responsibility (CSR), or environmental management, with a proven track record of implementing successful sustainability programs. DE&I Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars, how you join us and develop your career, the way we lead our teams fair pay and benefits. To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more. If you want to learn more visit our website. Benefits Health & Wellbeing Company pension and advice and planning Life assurance scheme Discounted gym memberships Wellness advice and support, including financial, emotional and physical Dental and Physical Health Plans Lifestyle Benefits Cycle to work scheme Car lease and new car purchasing schemes Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel Mortgage Advise Payroll ISA's Eligibility for Costco Membership Learning & Development Support with further education 100's of eLearning courses Accredited courses by C&G, ILM, IOSH and SIA Leadership Development programs both local and global Giving Back Payroll Giving Working with charities such as Calderwood House, KPMB and Wooden Spoon Supporting local community initiatives Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org
Oxby & Parke Recruitment
High Wycombe, Buckinghamshire
The Client: Our client based in High Wycombe are a global business with customer service representatives dealing with enquiries from the global clientèle. The role focuses on managing the order-to-delivery process, ensuring fast and reliable order fulfilment for customers. The role requires someone with customer service experience and fluent French language as you'll be speaking with French clients, also if you have Italian language skills this would be a bonus! Duties: Managing order processes from start to finish, ensuring orders are accurate and processed in a timely manner. Updating clients on the stages for orders and assist with any queries. Liaising with planning/purchasing to ensure customer orders are prioritised and progressed appropriately. Ensuring clear and correct dispatch instructions. Pro-actively updating clients on order shipments and resolving any issues with a high level of customer service. Liaising with internal teams providing updates and helping with order queries. Running and monitoring back order reports. Supporting Sales teams to communicate order promotions effectively. Liaising with Credit Control/Finance to resolve all invoice queries. Liaising with external service providers such as courier services and forwarding agents to resolve delivery queries. Building close relationships with all internal and external suppliers. Maintaining accurate and up to date customer records. Promoting a coordinated approach within the Customer Services team and providing cover for other team members in their absence. About You: Must be fluent in French. Italian language is a bonus. You will have 2 years experience in an office setting customer service role. Strong IT skills - including in-house database & MS Office. Exceptional communication skills. Strong administrative and organisational skills. Results-oriented with a can-do attitude Excellent time management and planning skills Team player who is supportive of others Able to work on own initiative without direct supervision Able to make decisions and demonstrate a sense or urgency where required Experience of liaising with customers / internal departments located outside the UK would be an advantage. This role is ideally based from the office, there is a flexible working option for the right candidate. If you meet the full criteria our client would consider a remote offering.
May 18, 2024
Full time
The Client: Our client based in High Wycombe are a global business with customer service representatives dealing with enquiries from the global clientèle. The role focuses on managing the order-to-delivery process, ensuring fast and reliable order fulfilment for customers. The role requires someone with customer service experience and fluent French language as you'll be speaking with French clients, also if you have Italian language skills this would be a bonus! Duties: Managing order processes from start to finish, ensuring orders are accurate and processed in a timely manner. Updating clients on the stages for orders and assist with any queries. Liaising with planning/purchasing to ensure customer orders are prioritised and progressed appropriately. Ensuring clear and correct dispatch instructions. Pro-actively updating clients on order shipments and resolving any issues with a high level of customer service. Liaising with internal teams providing updates and helping with order queries. Running and monitoring back order reports. Supporting Sales teams to communicate order promotions effectively. Liaising with Credit Control/Finance to resolve all invoice queries. Liaising with external service providers such as courier services and forwarding agents to resolve delivery queries. Building close relationships with all internal and external suppliers. Maintaining accurate and up to date customer records. Promoting a coordinated approach within the Customer Services team and providing cover for other team members in their absence. About You: Must be fluent in French. Italian language is a bonus. You will have 2 years experience in an office setting customer service role. Strong IT skills - including in-house database & MS Office. Exceptional communication skills. Strong administrative and organisational skills. Results-oriented with a can-do attitude Excellent time management and planning skills Team player who is supportive of others Able to work on own initiative without direct supervision Able to make decisions and demonstrate a sense or urgency where required Experience of liaising with customers / internal departments located outside the UK would be an advantage. This role is ideally based from the office, there is a flexible working option for the right candidate. If you meet the full criteria our client would consider a remote offering.
Colt is the New Standard in high bandwidth network and voice services for enterprises and wholesale customers in Europe, Asia and North America's largest business hubs. With a global reach but a deep local presence, Colt is big enough to deliver and small enough to care. OSP Technician EU III Communication Excellent interpersonal and communications skills to deal with both internal and external clients as well as contractors, suppliers, Local Authorities & Transport Authorities. Job Detail General Summary Works independently under minimal supervision and is responsible for the delivery of specialist engineering expertise, Maintenance, Implementation and Support for the UK Rail Fibre Network, UK Backbone and UK Metro Fibre Network. Provide the necessary maintenance and quality checks on all Colt-NEO Core, Customer and Associated Network and Equipment Sites and team members, ensure Customer Satisfaction whilst achieving project deadlines and service levels to meet corporate targets within cost and quality parameters. Ensure Network Assurance and Network availability. May mentor and or train other Technicians. Essential Duties Maintains the security of the OSP network aerial, underground and/or trackside throughout the UK. Interacts with different organizations, Local Authorities, Police, Transport & Highway Authorities, customers, vendors, contractors, and building management to provide a high level of customer satisfaction. Manage and plans Lift & Shift (Diversions). Carries out the safety related duties and functions of COSS and SSOW Planner. Utilizes a variety of systems for the processing and reporting of work activities, inventorying OSP facilities, documentation of projects and managing various budgets to include new construction and route maintenance/protection. Owner of UK OSP network inventory for assigned market, responsible for the accuracy of routes, manholes, poles, spans/ducts, transmedia, splicing, fiber distribution panels, fiber to port connectivity and fiber assignments in corporate inventory systems. Manages contract and/or employee splicers during Network Splicing and Testing of Metro/Long Haul OSP. Provides on the job training to employees and oversees contractors to ensure the proper method and procedures of facility protection and maintenance are followed. Operates and maintains tools, test sets, and electronic equipment including: OTDR, ILM, PMD, CD, Acoustic Detectors, Plant Detection and Location equipment, Fiber optic transmissions equipment and Live Fibre Identifiers. Works closely with upstream groups, completing fiber verification requests, project estimating, design, bid, permit and manage OSP network activity. Monitors infrastructure builds and reviews punch lists and verifies work has met industry construction standards. Prepare timelines for the projects, prepare and track budgets and provide detailed weekly reports. Performs prevent/scheduled plant maintenance and inspections and directs emergency restoration and mitigation activities required for the OSP network. Included are fiber optic damages, natural disasters, power failures, and any other event that could affect operations. Initiates and plans Network Hardening Solutions in high risk/ vandalism/theft hot spot areas, compiles reports and cost implications for claims against responsible 3rd parties in the event of cable or plant damage. Experience Education Education Level: A Levels (UK) or equivalent Field of Study: Telecoms Engineering, Electronics, Installations or related field Will a combination of education and experience be considered? Yes Other Job Requirements Core Competencies: Focus on the Customer: Listens to customers (internal and external); identifying, meeting, and exceeding their needs, and anticipating their future needs; aligns what is done and how it is done with what the customers need, balancing that with what the organization requires. Drive Organizational Success: Delivers results even when faced with challenges; strives to exceed expectations, supports and encourages the development of others; strives to make Level 3 a great place to work; passionate about motivating others and encouraging personal belief in abilities. Demonstrate Agility: Focuses around continuous improvement; shows the ability to quickly solve day-to-day business problems; identifies new processes and frameworks for speed of delivery; accepts, responds, and initiates appropriate change. Lead Courageously: Confronts problems with courage; wins the respect and commitment of others by appropriately standing up for what he/she believes; makes tough decisions despite ambiguity, supports others who make difficult decisions, and follows issues through to completion in spite of adversity. Makes the best use of resources to deliver results, considering the financial impact of actions. Collaborate & Communicate: Builds effective relationships with others (internally and externally) so that he/she is enabled to deliver strong results; builds a broad base of support among key decision makers and influencers; incorporates team feedback into decision making yet does not require consensus; speaks with intention, fosters open communication, listens to others, and is able to effectively communicate verbally and through written communication to technical and non-technical audiences. Combined knowledge of both the Rail and Road telecoms environment with an OSP Engineering background and experience, conversant with the NRSWA, TMA and Network Rail regulations and Safety requirement; Experienced in complex Network Splicing and Testing and Fibre Characterization; Experience in management and supervision of Engineers/Contractors carrying out scheduled tasks and their planning is a requirement; Must have PTS, Site Warden, COSS/IWA certification & Rail Safety Awareness. Knowledge of Advanced OTDR & ILM testing and Advanced PMD & CD Characterization. City & Guilds 3466-02 Single Mode or 3466-03 Multi Mode fibre certification; Have a good working knowledge of the Traffic Management Act, UK Streetworks Permitting System; Must have excellent interpersonal and communications skills to deal with both internal and external clients as well as contractors, suppliers, Local Authorities & Transport Authorities; Position will require some on-call, travel and overtime requirements as dictated by business demands. Individual must have a passport, clean driving license and be physically able to complete manual type tasks; The post may be required to represent OSP at meetings and cover escalation duties as required; Personal Track Safety training associated medical and D&A screening are necessary essentials; All field activities are performed in line with pre-defined objectives, often quantified in metric terms, it is essential in this role the employees understands and performance against these departmental and company targets. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance. Some benefit examples are: Flexible working and relaxed dress code Two days annually to spend on volunteering opportunities Flexible benefits scheme Access to a virtual business school for on-going learning Business mentoring Job Segment: Telecom, Telecommunications, Facilities, Technician, Technology, Operations
May 18, 2024
Full time
Colt is the New Standard in high bandwidth network and voice services for enterprises and wholesale customers in Europe, Asia and North America's largest business hubs. With a global reach but a deep local presence, Colt is big enough to deliver and small enough to care. OSP Technician EU III Communication Excellent interpersonal and communications skills to deal with both internal and external clients as well as contractors, suppliers, Local Authorities & Transport Authorities. Job Detail General Summary Works independently under minimal supervision and is responsible for the delivery of specialist engineering expertise, Maintenance, Implementation and Support for the UK Rail Fibre Network, UK Backbone and UK Metro Fibre Network. Provide the necessary maintenance and quality checks on all Colt-NEO Core, Customer and Associated Network and Equipment Sites and team members, ensure Customer Satisfaction whilst achieving project deadlines and service levels to meet corporate targets within cost and quality parameters. Ensure Network Assurance and Network availability. May mentor and or train other Technicians. Essential Duties Maintains the security of the OSP network aerial, underground and/or trackside throughout the UK. Interacts with different organizations, Local Authorities, Police, Transport & Highway Authorities, customers, vendors, contractors, and building management to provide a high level of customer satisfaction. Manage and plans Lift & Shift (Diversions). Carries out the safety related duties and functions of COSS and SSOW Planner. Utilizes a variety of systems for the processing and reporting of work activities, inventorying OSP facilities, documentation of projects and managing various budgets to include new construction and route maintenance/protection. Owner of UK OSP network inventory for assigned market, responsible for the accuracy of routes, manholes, poles, spans/ducts, transmedia, splicing, fiber distribution panels, fiber to port connectivity and fiber assignments in corporate inventory systems. Manages contract and/or employee splicers during Network Splicing and Testing of Metro/Long Haul OSP. Provides on the job training to employees and oversees contractors to ensure the proper method and procedures of facility protection and maintenance are followed. Operates and maintains tools, test sets, and electronic equipment including: OTDR, ILM, PMD, CD, Acoustic Detectors, Plant Detection and Location equipment, Fiber optic transmissions equipment and Live Fibre Identifiers. Works closely with upstream groups, completing fiber verification requests, project estimating, design, bid, permit and manage OSP network activity. Monitors infrastructure builds and reviews punch lists and verifies work has met industry construction standards. Prepare timelines for the projects, prepare and track budgets and provide detailed weekly reports. Performs prevent/scheduled plant maintenance and inspections and directs emergency restoration and mitigation activities required for the OSP network. Included are fiber optic damages, natural disasters, power failures, and any other event that could affect operations. Initiates and plans Network Hardening Solutions in high risk/ vandalism/theft hot spot areas, compiles reports and cost implications for claims against responsible 3rd parties in the event of cable or plant damage. Experience Education Education Level: A Levels (UK) or equivalent Field of Study: Telecoms Engineering, Electronics, Installations or related field Will a combination of education and experience be considered? Yes Other Job Requirements Core Competencies: Focus on the Customer: Listens to customers (internal and external); identifying, meeting, and exceeding their needs, and anticipating their future needs; aligns what is done and how it is done with what the customers need, balancing that with what the organization requires. Drive Organizational Success: Delivers results even when faced with challenges; strives to exceed expectations, supports and encourages the development of others; strives to make Level 3 a great place to work; passionate about motivating others and encouraging personal belief in abilities. Demonstrate Agility: Focuses around continuous improvement; shows the ability to quickly solve day-to-day business problems; identifies new processes and frameworks for speed of delivery; accepts, responds, and initiates appropriate change. Lead Courageously: Confronts problems with courage; wins the respect and commitment of others by appropriately standing up for what he/she believes; makes tough decisions despite ambiguity, supports others who make difficult decisions, and follows issues through to completion in spite of adversity. Makes the best use of resources to deliver results, considering the financial impact of actions. Collaborate & Communicate: Builds effective relationships with others (internally and externally) so that he/she is enabled to deliver strong results; builds a broad base of support among key decision makers and influencers; incorporates team feedback into decision making yet does not require consensus; speaks with intention, fosters open communication, listens to others, and is able to effectively communicate verbally and through written communication to technical and non-technical audiences. Combined knowledge of both the Rail and Road telecoms environment with an OSP Engineering background and experience, conversant with the NRSWA, TMA and Network Rail regulations and Safety requirement; Experienced in complex Network Splicing and Testing and Fibre Characterization; Experience in management and supervision of Engineers/Contractors carrying out scheduled tasks and their planning is a requirement; Must have PTS, Site Warden, COSS/IWA certification & Rail Safety Awareness. Knowledge of Advanced OTDR & ILM testing and Advanced PMD & CD Characterization. City & Guilds 3466-02 Single Mode or 3466-03 Multi Mode fibre certification; Have a good working knowledge of the Traffic Management Act, UK Streetworks Permitting System; Must have excellent interpersonal and communications skills to deal with both internal and external clients as well as contractors, suppliers, Local Authorities & Transport Authorities; Position will require some on-call, travel and overtime requirements as dictated by business demands. Individual must have a passport, clean driving license and be physically able to complete manual type tasks; The post may be required to represent OSP at meetings and cover escalation duties as required; Personal Track Safety training associated medical and D&A screening are necessary essentials; All field activities are performed in line with pre-defined objectives, often quantified in metric terms, it is essential in this role the employees understands and performance against these departmental and company targets. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance. Some benefit examples are: Flexible working and relaxed dress code Two days annually to spend on volunteering opportunities Flexible benefits scheme Access to a virtual business school for on-going learning Business mentoring Job Segment: Telecom, Telecommunications, Facilities, Technician, Technology, Operations
Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a Scheduling Administrator. The role sits within a busy, fast paced legal department and would be a great opportunity for an individual with prior scheduling experience, looking to expand their industry knowledge. We are looking for someone with to prioritise workforce optimisation of tasks within the legal services department. The successful candidate will have the ability to work with various systems to audit and enter vast amount of data and information. As well as be required to speak daily with legal consultants to ensure SLA is achieved and diaries are optimised efficiently. Day to Day Responsibilities: Co-ordination of Legal Expert's diaries and the ability to prioritise their workloads effectively. Administrative tasks such as case reviews, gathering important information from emails and teams' requests, then inputting data into various systems. Auditing and housekeeping tasks from numerous systems. Logging-in and allocation of cases. Contract checks and reviews. Meet departmental and company protocols and KPI's. Liaising daily and frequently with Legal Experts over teams, email and face to face regarding their workloads and requirements. Inbound calls and outbound calls to Clients, Legal Experts and Tribunals. The need for the calls is to usually gather information to allow the Department to plan and run more effectively. Provide support to the resource Planning Team Lead/Client Liaison Officer as needed to deputise in their absence. In order to be considered for this opportunity it is essential that you have the following: A 'Yes I Can' attitude - solution oriented. Ability to work in an extremely fast-paced environment. Time management & effective organisational skills. Strong communication skills via all mediums. Ability to prioritise tasks. Ability to use your own initiative and problem solve. Auditing skills. Microsoft office skills are desirable but not a necessity. Team player. Workforce planning experience would be an advantage. 47389LFR INDMANJ
May 18, 2024
Full time
Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a Scheduling Administrator. The role sits within a busy, fast paced legal department and would be a great opportunity for an individual with prior scheduling experience, looking to expand their industry knowledge. We are looking for someone with to prioritise workforce optimisation of tasks within the legal services department. The successful candidate will have the ability to work with various systems to audit and enter vast amount of data and information. As well as be required to speak daily with legal consultants to ensure SLA is achieved and diaries are optimised efficiently. Day to Day Responsibilities: Co-ordination of Legal Expert's diaries and the ability to prioritise their workloads effectively. Administrative tasks such as case reviews, gathering important information from emails and teams' requests, then inputting data into various systems. Auditing and housekeeping tasks from numerous systems. Logging-in and allocation of cases. Contract checks and reviews. Meet departmental and company protocols and KPI's. Liaising daily and frequently with Legal Experts over teams, email and face to face regarding their workloads and requirements. Inbound calls and outbound calls to Clients, Legal Experts and Tribunals. The need for the calls is to usually gather information to allow the Department to plan and run more effectively. Provide support to the resource Planning Team Lead/Client Liaison Officer as needed to deputise in their absence. In order to be considered for this opportunity it is essential that you have the following: A 'Yes I Can' attitude - solution oriented. Ability to work in an extremely fast-paced environment. Time management & effective organisational skills. Strong communication skills via all mediums. Ability to prioritise tasks. Ability to use your own initiative and problem solve. Auditing skills. Microsoft office skills are desirable but not a necessity. Team player. Workforce planning experience would be an advantage. 47389LFR INDMANJ
Are you naturally motivated and highly organised? Have a talent for prioritising? or seeking your next administrative position within an industry leader? Joining our Operations Team within this newly-formed position, you will be crucial in supporting the Operational Planning Team across a range of continuous improvement projects across the department click apply for full job details
May 18, 2024
Full time
Are you naturally motivated and highly organised? Have a talent for prioritising? or seeking your next administrative position within an industry leader? Joining our Operations Team within this newly-formed position, you will be crucial in supporting the Operational Planning Team across a range of continuous improvement projects across the department click apply for full job details
Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a Scheduling Administrator. The role sits within a busy, fast paced legal department and would be a great opportunity for an individual with prior scheduling experience, looking to expand their industry knowledge. We are looking for someone with to prioritise workforce optimisation of tasks within the legal services department. The successful candidate will have the ability to work with various systems to audit and enter vast amount of data and information. As well as be required to speak daily with legal consultants to ensure SLA is achieved and diaries are optimised efficiently. Day to Day Responsibilities: Co-ordination of Legal Expert's diaries and the ability to prioritise their workloads effectively. Administrative tasks such as case reviews, gathering important information from emails and teams' requests, then inputting data into various systems. Auditing and housekeeping tasks from numerous systems. Logging-in and allocation of cases. Contract checks and reviews. Meet departmental and company protocols and KPI's. Liaising daily and frequently with Legal Experts over teams, email and face to face regarding their workloads and requirements. Inbound calls and outbound calls to Clients, Legal Experts and Tribunals. The need for the calls is to usually gather information to allow the Department to plan and run more effectively. Provide support to the resource Planning Team Lead/Client Liaison Officer as needed to deputise in their absence. In order to be considered for this opportunity it is essential that you have the following: A 'Yes I Can' attitude - solution oriented. Ability to work in an extremely fast-paced environment. Time management & effective organisational skills. Strong communication skills via all mediums. Ability to prioritise tasks. Ability to use your own initiative and problem solve. Auditing skills. Microsoft office skills are desirable but not a necessity. Team player. Workforce planning experience would be an advantage. 47389LF INDMANJ
May 18, 2024
Full time
Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a Scheduling Administrator. The role sits within a busy, fast paced legal department and would be a great opportunity for an individual with prior scheduling experience, looking to expand their industry knowledge. We are looking for someone with to prioritise workforce optimisation of tasks within the legal services department. The successful candidate will have the ability to work with various systems to audit and enter vast amount of data and information. As well as be required to speak daily with legal consultants to ensure SLA is achieved and diaries are optimised efficiently. Day to Day Responsibilities: Co-ordination of Legal Expert's diaries and the ability to prioritise their workloads effectively. Administrative tasks such as case reviews, gathering important information from emails and teams' requests, then inputting data into various systems. Auditing and housekeeping tasks from numerous systems. Logging-in and allocation of cases. Contract checks and reviews. Meet departmental and company protocols and KPI's. Liaising daily and frequently with Legal Experts over teams, email and face to face regarding their workloads and requirements. Inbound calls and outbound calls to Clients, Legal Experts and Tribunals. The need for the calls is to usually gather information to allow the Department to plan and run more effectively. Provide support to the resource Planning Team Lead/Client Liaison Officer as needed to deputise in their absence. In order to be considered for this opportunity it is essential that you have the following: A 'Yes I Can' attitude - solution oriented. Ability to work in an extremely fast-paced environment. Time management & effective organisational skills. Strong communication skills via all mediums. Ability to prioritise tasks. Ability to use your own initiative and problem solve. Auditing skills. Microsoft office skills are desirable but not a necessity. Team player. Workforce planning experience would be an advantage. 47389LF INDMANJ
Summary The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder. We Include. You Belong.Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.Living out our values in all that we do, we: Strive for Excellence Show Compassion Respect others Collaborate Act with Integrity We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you. About the DepartmentThe Theology team is part of Faith and Public Life which leads the church's national work on ethics, public policy and relationships beyond the Church of England, including with government and Parliament, civil society, other Christian churches and other faiths. The Theology team works alongside the Parliamentary and Public Policy teams, teams covering Anglican Communion affairs, Ecumenical relations and Inter-religious affairs, and a number of project teams working on issues as diverse disability and social impact investment. There is a strong collaborative working culture across the whole team. The whole department is supported by an administrative team each of whom specialises in supporting one or two areas of the department's work while supporting one another with the overall flow of work. What you'll be doingThe post-holder will provide administrative support for the Theology Team within Faith and Public Life - a sub-team comprising the National Theological Adviser, the National Worship and Liturgical Adviser and a Theology Officer who, together, support the church, the bishops and the archbishops in their engagement with a wide range of theological issues. You will provide high quality Executive Assistant support to the Faith and Public Life team, specialising in administrative support to the Theology team, and undertaking other administrative roles from time to time. Main duties and responsibilities A. General Managing and prioritising communications, whether by phone, e-mail, letter or in person, enabling the sub-team to achieve their objectives while ensuring timely responses. Taking responsibility for dealing with and resolving enquiries. Receiving and greeting visitors. Arranging meetings, circulating agendas and other papers and taking minutes at meetings. Proactively supporting team members with research as required. Organising events and being present on site to liaise with events, hospitality and security staff to ensure their smooth running. B. In support of the Theology Team Supporting the work of the Adviser for Theology and of the Faith and Order Commission. Carrying out research and preparing material as requested by the Adviser for Theology. Contributing to researching, drafting and editing material. Overseeing and coordinating all planning and preparation for meetings of the Faith and Order Commission and associated groups. Liaising closely with colleagues and communicating directly with members of those bodies as appropriate. Drafting reports and other documents needed for these meetings in cooperation with the Adviser for Theology, preparing agendas, distributing papers, taking minutes and ensuring follow-up. Liaising and working with Church House Publishing and other publishers regarding the publication of FAOC material Collaborating with the CofE digital team for the production of theology-related resources as appropriate. Arranging physical meetings and travel as required. Monitoring the work of other bodies, such as the Council for Christian Unity, to help identify areas of overlap and ensure ongoing collaboration, as well as with the Digital Team (relevant web pages on the Church of England site, social media and distribution of electronic and printed documents). Taking lead where appropriate and assisting with general administrative tasks within the team as required and helping to provide cover for colleagues when needed. Undertaking such other work as may reasonably be required. All staff working at Lambeth Palace share responsibility to promote and maintain a strong safeguarding culture with regard to children and vulnerable adults, including identifying the key actions they should take given their role and responsibilities. About YouThe Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. EssentialKnowledge/Experience Excellent knowledge of Microsoft Office including MS Word, Outlook and and Excel. Ability to draft and prepare accurate correspondence, briefs, minutes and other material as required. A lively interest in theological questions. Alignment with the values and ethos of the Church of England. Skills & Abilities: Experience of project administration Excellent communication skills, both verbal and written Excellent administration and organisational skills Data gathering and research skills Highly organised and methodical, with the ability to cope with complex priorities Strong collaborative teamwork skills and the ability to easily move between teams. Discreet and diplomatic A strong sense of responsibility that the work issued is of a consistently high standard, with fast response times Good judgement in understanding and dealing with urgent and complex matters across a wide range of issues and often on an international basis A self-starter, able to use initiative and good judgement Ability to work calmly under pressure and adapt to varying demands Ability to create and implement new processes and systems to improve efficiency. Qualifications & Training: Education to a good standard, sufficient to command confidence among colleagues and stakeholders. Circumstances: We welcome applications from people with disabilities and can offer flexibility to accommodate many specific needs. However, the job involves close liaison with other staff and key stakeholders so regular attendance at the office base in London will be required for meetings etc which cannot be held online. Desirable: An understanding of the Church of England's structures Experience of working with organisations in the voluntary sector Experience of organising events, including international residential events. Evidence of theological knowledge. What we offer Our benefits include: A salary of £19,459 (FTE £38,918) per annum plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary. 25 days annual leave FTE (increasing to 30 days within 5 years) plus three additional days (pro-rata) Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster Structured induction programme and access to a range of development opportunities including apprenticeships Access to Occupational Health, and an Employee Assistance Programme Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. The closing date for applications is Sunday 2 June 2024.Interviews will be held on Friday 7 June 2024.
May 18, 2024
Full time
Summary The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder. We Include. You Belong.Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.Living out our values in all that we do, we: Strive for Excellence Show Compassion Respect others Collaborate Act with Integrity We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you. About the DepartmentThe Theology team is part of Faith and Public Life which leads the church's national work on ethics, public policy and relationships beyond the Church of England, including with government and Parliament, civil society, other Christian churches and other faiths. The Theology team works alongside the Parliamentary and Public Policy teams, teams covering Anglican Communion affairs, Ecumenical relations and Inter-religious affairs, and a number of project teams working on issues as diverse disability and social impact investment. There is a strong collaborative working culture across the whole team. The whole department is supported by an administrative team each of whom specialises in supporting one or two areas of the department's work while supporting one another with the overall flow of work. What you'll be doingThe post-holder will provide administrative support for the Theology Team within Faith and Public Life - a sub-team comprising the National Theological Adviser, the National Worship and Liturgical Adviser and a Theology Officer who, together, support the church, the bishops and the archbishops in their engagement with a wide range of theological issues. You will provide high quality Executive Assistant support to the Faith and Public Life team, specialising in administrative support to the Theology team, and undertaking other administrative roles from time to time. Main duties and responsibilities A. General Managing and prioritising communications, whether by phone, e-mail, letter or in person, enabling the sub-team to achieve their objectives while ensuring timely responses. Taking responsibility for dealing with and resolving enquiries. Receiving and greeting visitors. Arranging meetings, circulating agendas and other papers and taking minutes at meetings. Proactively supporting team members with research as required. Organising events and being present on site to liaise with events, hospitality and security staff to ensure their smooth running. B. In support of the Theology Team Supporting the work of the Adviser for Theology and of the Faith and Order Commission. Carrying out research and preparing material as requested by the Adviser for Theology. Contributing to researching, drafting and editing material. Overseeing and coordinating all planning and preparation for meetings of the Faith and Order Commission and associated groups. Liaising closely with colleagues and communicating directly with members of those bodies as appropriate. Drafting reports and other documents needed for these meetings in cooperation with the Adviser for Theology, preparing agendas, distributing papers, taking minutes and ensuring follow-up. Liaising and working with Church House Publishing and other publishers regarding the publication of FAOC material Collaborating with the CofE digital team for the production of theology-related resources as appropriate. Arranging physical meetings and travel as required. Monitoring the work of other bodies, such as the Council for Christian Unity, to help identify areas of overlap and ensure ongoing collaboration, as well as with the Digital Team (relevant web pages on the Church of England site, social media and distribution of electronic and printed documents). Taking lead where appropriate and assisting with general administrative tasks within the team as required and helping to provide cover for colleagues when needed. Undertaking such other work as may reasonably be required. All staff working at Lambeth Palace share responsibility to promote and maintain a strong safeguarding culture with regard to children and vulnerable adults, including identifying the key actions they should take given their role and responsibilities. About YouThe Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. EssentialKnowledge/Experience Excellent knowledge of Microsoft Office including MS Word, Outlook and and Excel. Ability to draft and prepare accurate correspondence, briefs, minutes and other material as required. A lively interest in theological questions. Alignment with the values and ethos of the Church of England. Skills & Abilities: Experience of project administration Excellent communication skills, both verbal and written Excellent administration and organisational skills Data gathering and research skills Highly organised and methodical, with the ability to cope with complex priorities Strong collaborative teamwork skills and the ability to easily move between teams. Discreet and diplomatic A strong sense of responsibility that the work issued is of a consistently high standard, with fast response times Good judgement in understanding and dealing with urgent and complex matters across a wide range of issues and often on an international basis A self-starter, able to use initiative and good judgement Ability to work calmly under pressure and adapt to varying demands Ability to create and implement new processes and systems to improve efficiency. Qualifications & Training: Education to a good standard, sufficient to command confidence among colleagues and stakeholders. Circumstances: We welcome applications from people with disabilities and can offer flexibility to accommodate many specific needs. However, the job involves close liaison with other staff and key stakeholders so regular attendance at the office base in London will be required for meetings etc which cannot be held online. Desirable: An understanding of the Church of England's structures Experience of working with organisations in the voluntary sector Experience of organising events, including international residential events. Evidence of theological knowledge. What we offer Our benefits include: A salary of £19,459 (FTE £38,918) per annum plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary. 25 days annual leave FTE (increasing to 30 days within 5 years) plus three additional days (pro-rata) Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster Structured induction programme and access to a range of development opportunities including apprenticeships Access to Occupational Health, and an Employee Assistance Programme Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. The closing date for applications is Sunday 2 June 2024.Interviews will be held on Friday 7 June 2024.
SEND Administrators Job Type : Part Time, Term Time Location: Farnham, Surrey Salary: Pay scale WA5-14 to WA5-20 (FTE £24,580 - £28,569pa) (Actual £14,095 - £16,382) Hours: 24 hours per week over 4 days The Role The school are a special school for secondary pupils from Years 7 to 11 who have learning and additional needs. They now require x2 SEND Administrators to join their SEND department to work term time only. You will be working under the direction of the SENDCo and be part of the enthusiastic team of Associate staff based at the school. This job description recognizes the requirements of the current pay and conditions regulations and reflects the vision, aims and policies established by the Governors of the school. Key Responsibilities To coordinate all administration throughout the school in relation to student Education, Health and Care Plans (EHCPs) and the Annual Review Process To provide administrative support to the SENDCO, Deputy and Assistant SENDCOs and Pastoral Support team To provide support to the administration team when needed Coordinate the Annual Review process for all students including scheduling and administration pre and post meetings Ensure all Annual Review paperwork is completed, collated and submitted on time Read, check and note required provisions in EHCPs of new Year 7s/in-year placements Proof read a range of reports and editing as requested Attend and take minutes at Annual reviews when required Liaise with parents, outside agencies, local authorities and other stakeholders as necessary Answer enquiries, typing, send letters and reports to parents/carers and/or outside agencies Keep whole school SEND provision map updated with information on student interventions Liaise with feeder schools at times of transition, collecting information/data to inform SENDCO Deal with situations of a sensitive nature and maintaining the necessary and appropriate confidentialities Assist in planning and preparation for SEND Open Mornings, Parent/Carer Consultations, Induction Days and other whole school events (which may fall outside usual working hours) Assist with reception duties when required Updating the school emergency plan, staff handbook and all staff handouts Liaise with Deputy Head Teacher and Clerk to the Governors on school and Trust policy reviews Keep up to date records of staff CPD under the supervision of the Deputy Head teacher Any other reasonable tasks as directed by the Headteacher/SENDCo Skills and Qualifications Appropriate experience in administration Proven track record of effective working within a team Accurate written communication skills, including proof-reading Handling sensitive and confidential information in line with organisational requirements Working in a school setting Knowledge of Special Educational Needs Administration involved in EHCPs Liaising with outside agencies Liaising with parents / carers Clear and effective verbal, oral and written communication skills which demonstrate appropriate empathy and efficiency Ability to work efficiently and methodically through problem solving and multi-tasking Motivation and enthusiasm to learn new skills and quickly acquire new areas of knowledge Ability to keep up to date on relevant policies and procedures in line with the duties identified in the job description Ability to prioritise and manage workload, working effectively and calmly under pressure Ability to interact effectively with staff, parents/carers, students and outside agencies in a confident and professional manner Discretion when dealing with confidential and sensitive information Ability to use own initiative where appropriate Good team player and good sense of humour Benefits Amazing students who want to learn A brand new, state of the art, English classroom Excellent IT facilities in a modern school fit for 21st century teaching A range of CPD opportunities to support professional development inside and outside the classroom. A range of evidence-informed strategies to support teaching and learning inside the classroom. A consistent approach to behaviour which ensures learning is not disrupted. A welcoming and supportive staff community Opportunities to collaborate across a range of mainstream and specialist provision schools within the Weydon MAT. External leadership/NPQ opportunities, including supporting masters' applications and aspiring senior leader's development programme On site car parking Westfield Health Cash Plan To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website where you can complete your application. The school is committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. Enhanced DBS, Children's Barred List and Right to work in the UK checks are required for this post. The School is committed to creating a diverse workforce. We'll consider all qualified applicants for employment without regard to sex, race, religion, belief, sexual orientation, gender reassignment, pregnancy, maternity, age, disability, marriage or civil partnership.
May 18, 2024
Full time
SEND Administrators Job Type : Part Time, Term Time Location: Farnham, Surrey Salary: Pay scale WA5-14 to WA5-20 (FTE £24,580 - £28,569pa) (Actual £14,095 - £16,382) Hours: 24 hours per week over 4 days The Role The school are a special school for secondary pupils from Years 7 to 11 who have learning and additional needs. They now require x2 SEND Administrators to join their SEND department to work term time only. You will be working under the direction of the SENDCo and be part of the enthusiastic team of Associate staff based at the school. This job description recognizes the requirements of the current pay and conditions regulations and reflects the vision, aims and policies established by the Governors of the school. Key Responsibilities To coordinate all administration throughout the school in relation to student Education, Health and Care Plans (EHCPs) and the Annual Review Process To provide administrative support to the SENDCO, Deputy and Assistant SENDCOs and Pastoral Support team To provide support to the administration team when needed Coordinate the Annual Review process for all students including scheduling and administration pre and post meetings Ensure all Annual Review paperwork is completed, collated and submitted on time Read, check and note required provisions in EHCPs of new Year 7s/in-year placements Proof read a range of reports and editing as requested Attend and take minutes at Annual reviews when required Liaise with parents, outside agencies, local authorities and other stakeholders as necessary Answer enquiries, typing, send letters and reports to parents/carers and/or outside agencies Keep whole school SEND provision map updated with information on student interventions Liaise with feeder schools at times of transition, collecting information/data to inform SENDCO Deal with situations of a sensitive nature and maintaining the necessary and appropriate confidentialities Assist in planning and preparation for SEND Open Mornings, Parent/Carer Consultations, Induction Days and other whole school events (which may fall outside usual working hours) Assist with reception duties when required Updating the school emergency plan, staff handbook and all staff handouts Liaise with Deputy Head Teacher and Clerk to the Governors on school and Trust policy reviews Keep up to date records of staff CPD under the supervision of the Deputy Head teacher Any other reasonable tasks as directed by the Headteacher/SENDCo Skills and Qualifications Appropriate experience in administration Proven track record of effective working within a team Accurate written communication skills, including proof-reading Handling sensitive and confidential information in line with organisational requirements Working in a school setting Knowledge of Special Educational Needs Administration involved in EHCPs Liaising with outside agencies Liaising with parents / carers Clear and effective verbal, oral and written communication skills which demonstrate appropriate empathy and efficiency Ability to work efficiently and methodically through problem solving and multi-tasking Motivation and enthusiasm to learn new skills and quickly acquire new areas of knowledge Ability to keep up to date on relevant policies and procedures in line with the duties identified in the job description Ability to prioritise and manage workload, working effectively and calmly under pressure Ability to interact effectively with staff, parents/carers, students and outside agencies in a confident and professional manner Discretion when dealing with confidential and sensitive information Ability to use own initiative where appropriate Good team player and good sense of humour Benefits Amazing students who want to learn A brand new, state of the art, English classroom Excellent IT facilities in a modern school fit for 21st century teaching A range of CPD opportunities to support professional development inside and outside the classroom. A range of evidence-informed strategies to support teaching and learning inside the classroom. A consistent approach to behaviour which ensures learning is not disrupted. A welcoming and supportive staff community Opportunities to collaborate across a range of mainstream and specialist provision schools within the Weydon MAT. External leadership/NPQ opportunities, including supporting masters' applications and aspiring senior leader's development programme On site car parking Westfield Health Cash Plan To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website where you can complete your application. The school is committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. Enhanced DBS, Children's Barred List and Right to work in the UK checks are required for this post. The School is committed to creating a diverse workforce. We'll consider all qualified applicants for employment without regard to sex, race, religion, belief, sexual orientation, gender reassignment, pregnancy, maternity, age, disability, marriage or civil partnership.
Legal Executive Assistant - Commercial Location: ManchesterMy client is a market leading firm of solicitors with offices across the North West, who have frequently been named as one of the best companies to work for in the UK. They are currently recruiting for an Executive Assistant (EA, Legal PA OR Legal Secretary) to support the Corporate and Employment team in the Manchester office.Typical duties will include: Effective administration and management of all department Files (hard copy and on SOS). This includes MatterOpening, ID checks, Matter Closing, Matter Archiving and data updates during the course of a matter Diary management / arranging meetings and travel Production and filing of documents, copies and scans as required Ensuring file compliance with relevant regulatory standards and the Office Manual processes Management of bill process and interaction with Finance Drafting of documents for clients upon instruction from Fee Earners and under supervision Maintenance and updating of case management system as necessary Telephone call handling for the team Contributing to operational review / continuous improvement initiatives. Skills and experience required: Experience working as a Legal Executive Assistant, PA or Legal Secretary within a Corporate Commercial, Commercial Litigation or Employment team Excellent written and oral communication skills Commercially aware Strong attention to detail Good organisation and planning skills with the ability to prioritise work to meet strict timescales where required Self-Motivated, desire to learn and progress Ability to use tools such as DocuSign and Outlook, and excellent overall IT skills Ability to work as part of a team Desirable: Experience of SOS case management system. My client offers a friendly and supportive environment which values its employees. They also offer an excellent range of staff benefits.
May 18, 2024
Full time
Legal Executive Assistant - Commercial Location: ManchesterMy client is a market leading firm of solicitors with offices across the North West, who have frequently been named as one of the best companies to work for in the UK. They are currently recruiting for an Executive Assistant (EA, Legal PA OR Legal Secretary) to support the Corporate and Employment team in the Manchester office.Typical duties will include: Effective administration and management of all department Files (hard copy and on SOS). This includes MatterOpening, ID checks, Matter Closing, Matter Archiving and data updates during the course of a matter Diary management / arranging meetings and travel Production and filing of documents, copies and scans as required Ensuring file compliance with relevant regulatory standards and the Office Manual processes Management of bill process and interaction with Finance Drafting of documents for clients upon instruction from Fee Earners and under supervision Maintenance and updating of case management system as necessary Telephone call handling for the team Contributing to operational review / continuous improvement initiatives. Skills and experience required: Experience working as a Legal Executive Assistant, PA or Legal Secretary within a Corporate Commercial, Commercial Litigation or Employment team Excellent written and oral communication skills Commercially aware Strong attention to detail Good organisation and planning skills with the ability to prioritise work to meet strict timescales where required Self-Motivated, desire to learn and progress Ability to use tools such as DocuSign and Outlook, and excellent overall IT skills Ability to work as part of a team Desirable: Experience of SOS case management system. My client offers a friendly and supportive environment which values its employees. They also offer an excellent range of staff benefits.
Our client is a privately owned engineering company based in East Sussex. They are currently looking for a Procurement Assistant to join their hardworking and dedicated team in St Leonards on Sea, East Sussex . The ideal candidate will have demonstrable experience within an office environment, have knowledge of administration or purchasing, be IT literate with a good understanding and knowledge of Excel and Word and be a highly organised individual with a good telephone manner. As a Procurement Assistant you will progress purchase orders, maintain and develop a good working relationship with the companies suppliers, check on despatch dates as well as dealing with general administration duties including preparing paperwork for shipping and answering calls into the purchasing department. The ideal candidate will hold the following skills and experiences: Demonstrable experience within an office environment Knowledge of administration or purchasing Be IT literate with a good understanding and knowledge of Excel and Word Hold Maths and English qualification at A level or GCSE level grade C or above Have strong communication skills, both verbal and written Possess a good telephone manner Be a highly organised individual Desirable: Use and understanding of MPS/MRP systems (preferably Sage) Demonstrable experience in a purchasing/buying department Experience of contacting suppliers and arranging/following up quote requests Your duties as a Procurement Assistant will include: Responsible for placing Pos in a timely manner Assisting with purchases for consumables stock and ensuring replenishment orders are placed in a timely manner Planning appropriate quotes and purchases for standard production items to ensure parts are available to meet product on-time delivery Gathering approvals, then raise and issue purchase orders to suppliers in good time Maintain and develop a good working relationship with our suppliers, working with the purchasing team to foster continuous improvement in their performance Highlight poor supplier performance to ensure that appropriate remedial action may be taken Assist the process for items being returned to suppliers due to poor quality, raising returns and new orders on Sage as appropriate Completing purchase order acknowledgements and work with suppliers to minimise late deliveries, looking at purchase order priorities as necessary Maintaining contact with suppliers to check on despatch dates, to clarify requirements and to provide occasional feedback on their performance Dealing with general administration duties such as assisting with stores as appropriate, preparing paperwork for shipping, answering calls into purchasing department and looking after visitors when first arriving into the premises Salary: £12.50 per hour Hours: Monday Thursday, 8am 5.30pm and Friday, 8am 4.30pm 37.5 hour per week Temporary Contract Location: St Leonards on Sea, East Sussex Start Date: ASAP
May 18, 2024
Contractor
Our client is a privately owned engineering company based in East Sussex. They are currently looking for a Procurement Assistant to join their hardworking and dedicated team in St Leonards on Sea, East Sussex . The ideal candidate will have demonstrable experience within an office environment, have knowledge of administration or purchasing, be IT literate with a good understanding and knowledge of Excel and Word and be a highly organised individual with a good telephone manner. As a Procurement Assistant you will progress purchase orders, maintain and develop a good working relationship with the companies suppliers, check on despatch dates as well as dealing with general administration duties including preparing paperwork for shipping and answering calls into the purchasing department. The ideal candidate will hold the following skills and experiences: Demonstrable experience within an office environment Knowledge of administration or purchasing Be IT literate with a good understanding and knowledge of Excel and Word Hold Maths and English qualification at A level or GCSE level grade C or above Have strong communication skills, both verbal and written Possess a good telephone manner Be a highly organised individual Desirable: Use and understanding of MPS/MRP systems (preferably Sage) Demonstrable experience in a purchasing/buying department Experience of contacting suppliers and arranging/following up quote requests Your duties as a Procurement Assistant will include: Responsible for placing Pos in a timely manner Assisting with purchases for consumables stock and ensuring replenishment orders are placed in a timely manner Planning appropriate quotes and purchases for standard production items to ensure parts are available to meet product on-time delivery Gathering approvals, then raise and issue purchase orders to suppliers in good time Maintain and develop a good working relationship with our suppliers, working with the purchasing team to foster continuous improvement in their performance Highlight poor supplier performance to ensure that appropriate remedial action may be taken Assist the process for items being returned to suppliers due to poor quality, raising returns and new orders on Sage as appropriate Completing purchase order acknowledgements and work with suppliers to minimise late deliveries, looking at purchase order priorities as necessary Maintaining contact with suppliers to check on despatch dates, to clarify requirements and to provide occasional feedback on their performance Dealing with general administration duties such as assisting with stores as appropriate, preparing paperwork for shipping, answering calls into purchasing department and looking after visitors when first arriving into the premises Salary: £12.50 per hour Hours: Monday Thursday, 8am 5.30pm and Friday, 8am 4.30pm 37.5 hour per week Temporary Contract Location: St Leonards on Sea, East Sussex Start Date: ASAP
Unleash the Power of Multi-Mission Excellence: Safeguarding the Seas for the World's Navies. Step into a world where cutting-edge technology meets unparalleled expertise. Ultra Maritime pioneers delivering multi-mission solutions that protect and empower the naval forces worldwide. With our extensive portfolio of capabilities, our innovations are utilised on naval fleets across our allied navies around the globe. As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an unbeatable warfighting edge. From surface vessels to sub-surface operations and unmanned platforms, we are revolutionizing the way naval missions are executed. We thrive on collaboration and partnering with our customers to ensure mission success. Our expert solutions encompass an array of game-changing technologies, including state-of-the-art sonar, radar, expendables, signature management, and naval power systems. Join us in shaping the future of naval warfare and together, we will safeguard the seas and empower navies worldwide! Flexible Working At Ultra Maritime, we understand that your personal life is just as important as your professional one. That's why we support and promote flexible working arrangements where possible. Whether you prefer a hybrid model, working remotely, or the structure of being on-site, we will support you as best as we can. Embrace the freedom to shape your work hours according to your needs, whether it's part-time, compressed hours, or a unique arrangement that suits your lifestyle. Loudwater, Greenford, and Weymouth exclusively offer a 9-day fortnight working pattern, offering extended weekends every other week, granting you more time to pursue your passions. And that's not all - we provide flexible start and finish times. It's the 'innovating' and 'empowering' values that we ASPIRE to be. We welcome the challenge to work in new ways and have trust in you when getting the job done because we recognise, our business is our people. Job Description The Project Office Manager for Ultra Maritime will report directly into the PMO Director. They will be responsible for the development and implementation of best practice project management tools and processes to support project execution and delivery in a consistent approach within a Life Cycle Management environment. They will act as the technical authority in Project Management and Risk Management. Ultra Maritime is a matrix organisation and as such requires the candidate to have a full understanding of a matrix structure. They must be able to demonstrate the benefits of this type of structure and how to get the best performance through good communication between the teams and create more innovative ways of working. This exciting opportunity will be supporting complex projects on current and new product development of naval sonar systems, including hull-mounted, variable depth and torpedo defence sonars as well as future sonar and platform, data & weapon systems. They will ensure all aspects of Project and Risk Management are implemented and applied in a consistent manner whilst working collaboratively with the Engineering and Project Management teams. The Project Office Manager is expected to be the definitive expert in Project and Risk Management processes as well as the tools required to manage and plan complex projects Some of the key responsibilities include: Develop and maintain project management tools, templates, and guidelines to support project execution and delivery. Implement and manage project management software and tools to streamline project workflows and improve efficiency. Define and document project management processes and methodologies in alignment with industry best practices and organizational requirements. Provide guidance and support to project teams in the use of project management tools, processes, and methodologies. Collaborate with cross-functional teams to identify process improvement opportunities and drive initiatives to enhance project delivery effectiveness. Monitor project performance metrics and KPIs to identify trends, issues, and areas for improvement. Conduct regular reviews and audits of project documentation to ensure compliance with established processes and standards. Lead training sessions and workshops to educate project teams on project management tools, processes, and best practices. Stay abreast of emerging trends and developments in project management tools, methodologies, and technologies. Risk Identification: Proactively identify and assess risks associated with project activities, including but not limited to financial, technical, operational, and regulatory risks. Risk Assessment: Evaluate the potential impact and likelihood of identified risks, utilizing quantitative and qualitative analysis techniques to prioritize risks based on their severity and urgency. Risk Mitigation Planning: Develop risk mitigation strategies and action plans in collaboration with project teams to minimize the impact of identified risks on project objectives. This may include implementing risk controls, transferring risk through insurance or contracts, or avoiding high-risk activities. Risk Monitoring and Reporting: Monitor the effectiveness of risk mitigation measures throughout the project lifecycle, regularly reviewing and updating risk registers and communicating risk status to relevant stakeholders. Prepare comprehensive risk reports for project management and executive leadership, highlighting key risks, trends, and recommended actions. Stakeholder Engagement: Collaborate with project teams, senior management, clients, and external partners to foster a risk-aware culture and promote proactive risk management practices. Facilitate risk workshops and meetings to facilitate risk identification, analysis, and decision-making. Compliance and Governance: Ensure compliance with relevant regulations, standards, and organizational policies related to risk management. Implement and maintain robust risk management frameworks and processes, driving continuous improvement and best practices across projects and departments. Qualifications & Experience: Bachelor's degree in Business Administration, Project Management, or related field. Master's degree preferred. Project Management Professional (PMP) APM certification or equivalent. Proven experience in project management, with a focus on tools, methodologies, and processes (including demonstrated experience with Primavera P6, Microsoft Project, and Cobra). Strong understanding of project management principles, frameworks, and best practices (e.g., PMBOK, Agile, Scrum, PRINCE2 practitioner). Hands-on experience with project management software and tools (e.g., Microsoft Project, JIRA, Asana). Excellent analytical and problem-solving skills, with the ability to identify process improvement opportunities and drive initiatives. Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and be able to influence stakeholders at all levels. Strong leadership and mentoring abilities, with a passion for driving change and continuous improvement. Proven experience in Project Risk Management, preferably within the defence sector, with a full understanding of and demonstrated experience of conducting QRSAs on projects. Proficiency in Risk Management software Benefits on offer: Flexible working hours 1pm finish on a Friday Optional 9 day fortnight Hybrid working for certain job roles. Casual dress 25 days holiday Christmas shut down. Option to buy or sell holiday. Option to purchase private health care, dental, critical illness etc via salary sacrifice. Reward hub - discounts at over 200 online stores 4 x annual salary life cover Pension starting at 5% Employer / 4% Employee. You can select your employee contribution level from 4% to 70% (providing this sacrifice does not cause your salary to drop below the National Minimum Wage/ National Living Wage). Annual bonus Relocation Support Attracting high-level talent and people that can add value and expertise, is vital to our success. Attracting and retaining brilliant people is imperative so that's why we search across the UK for talent. We offer financial support to candidates that are considering relocating; this is considered on a case-by-case basis per role and subject to HMRC guidelines. Nationality Requirements Candidates must be eligible to obtain the relevant security clearance required for the role, due to the nature of the programmes we deliver for our customers. Diverse & Inclusive Employer Ultra Maritime is an equal opportunities employer that values diversity, inclusion, equity and equality. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be your best and authentic self. We promote a workplace that welcomes people from all backgrounds and cultures; believing that this will increase our diversity of thinking, and ultimately ensure we continue delivering on our commitments to our customers. We do not discriminate based on race, religion, colour, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status and welcome applications from all candidates.
May 18, 2024
Full time
Unleash the Power of Multi-Mission Excellence: Safeguarding the Seas for the World's Navies. Step into a world where cutting-edge technology meets unparalleled expertise. Ultra Maritime pioneers delivering multi-mission solutions that protect and empower the naval forces worldwide. With our extensive portfolio of capabilities, our innovations are utilised on naval fleets across our allied navies around the globe. As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an unbeatable warfighting edge. From surface vessels to sub-surface operations and unmanned platforms, we are revolutionizing the way naval missions are executed. We thrive on collaboration and partnering with our customers to ensure mission success. Our expert solutions encompass an array of game-changing technologies, including state-of-the-art sonar, radar, expendables, signature management, and naval power systems. Join us in shaping the future of naval warfare and together, we will safeguard the seas and empower navies worldwide! Flexible Working At Ultra Maritime, we understand that your personal life is just as important as your professional one. That's why we support and promote flexible working arrangements where possible. Whether you prefer a hybrid model, working remotely, or the structure of being on-site, we will support you as best as we can. Embrace the freedom to shape your work hours according to your needs, whether it's part-time, compressed hours, or a unique arrangement that suits your lifestyle. Loudwater, Greenford, and Weymouth exclusively offer a 9-day fortnight working pattern, offering extended weekends every other week, granting you more time to pursue your passions. And that's not all - we provide flexible start and finish times. It's the 'innovating' and 'empowering' values that we ASPIRE to be. We welcome the challenge to work in new ways and have trust in you when getting the job done because we recognise, our business is our people. Job Description The Project Office Manager for Ultra Maritime will report directly into the PMO Director. They will be responsible for the development and implementation of best practice project management tools and processes to support project execution and delivery in a consistent approach within a Life Cycle Management environment. They will act as the technical authority in Project Management and Risk Management. Ultra Maritime is a matrix organisation and as such requires the candidate to have a full understanding of a matrix structure. They must be able to demonstrate the benefits of this type of structure and how to get the best performance through good communication between the teams and create more innovative ways of working. This exciting opportunity will be supporting complex projects on current and new product development of naval sonar systems, including hull-mounted, variable depth and torpedo defence sonars as well as future sonar and platform, data & weapon systems. They will ensure all aspects of Project and Risk Management are implemented and applied in a consistent manner whilst working collaboratively with the Engineering and Project Management teams. The Project Office Manager is expected to be the definitive expert in Project and Risk Management processes as well as the tools required to manage and plan complex projects Some of the key responsibilities include: Develop and maintain project management tools, templates, and guidelines to support project execution and delivery. Implement and manage project management software and tools to streamline project workflows and improve efficiency. Define and document project management processes and methodologies in alignment with industry best practices and organizational requirements. Provide guidance and support to project teams in the use of project management tools, processes, and methodologies. Collaborate with cross-functional teams to identify process improvement opportunities and drive initiatives to enhance project delivery effectiveness. Monitor project performance metrics and KPIs to identify trends, issues, and areas for improvement. Conduct regular reviews and audits of project documentation to ensure compliance with established processes and standards. Lead training sessions and workshops to educate project teams on project management tools, processes, and best practices. Stay abreast of emerging trends and developments in project management tools, methodologies, and technologies. Risk Identification: Proactively identify and assess risks associated with project activities, including but not limited to financial, technical, operational, and regulatory risks. Risk Assessment: Evaluate the potential impact and likelihood of identified risks, utilizing quantitative and qualitative analysis techniques to prioritize risks based on their severity and urgency. Risk Mitigation Planning: Develop risk mitigation strategies and action plans in collaboration with project teams to minimize the impact of identified risks on project objectives. This may include implementing risk controls, transferring risk through insurance or contracts, or avoiding high-risk activities. Risk Monitoring and Reporting: Monitor the effectiveness of risk mitigation measures throughout the project lifecycle, regularly reviewing and updating risk registers and communicating risk status to relevant stakeholders. Prepare comprehensive risk reports for project management and executive leadership, highlighting key risks, trends, and recommended actions. Stakeholder Engagement: Collaborate with project teams, senior management, clients, and external partners to foster a risk-aware culture and promote proactive risk management practices. Facilitate risk workshops and meetings to facilitate risk identification, analysis, and decision-making. Compliance and Governance: Ensure compliance with relevant regulations, standards, and organizational policies related to risk management. Implement and maintain robust risk management frameworks and processes, driving continuous improvement and best practices across projects and departments. Qualifications & Experience: Bachelor's degree in Business Administration, Project Management, or related field. Master's degree preferred. Project Management Professional (PMP) APM certification or equivalent. Proven experience in project management, with a focus on tools, methodologies, and processes (including demonstrated experience with Primavera P6, Microsoft Project, and Cobra). Strong understanding of project management principles, frameworks, and best practices (e.g., PMBOK, Agile, Scrum, PRINCE2 practitioner). Hands-on experience with project management software and tools (e.g., Microsoft Project, JIRA, Asana). Excellent analytical and problem-solving skills, with the ability to identify process improvement opportunities and drive initiatives. Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and be able to influence stakeholders at all levels. Strong leadership and mentoring abilities, with a passion for driving change and continuous improvement. Proven experience in Project Risk Management, preferably within the defence sector, with a full understanding of and demonstrated experience of conducting QRSAs on projects. Proficiency in Risk Management software Benefits on offer: Flexible working hours 1pm finish on a Friday Optional 9 day fortnight Hybrid working for certain job roles. Casual dress 25 days holiday Christmas shut down. Option to buy or sell holiday. Option to purchase private health care, dental, critical illness etc via salary sacrifice. Reward hub - discounts at over 200 online stores 4 x annual salary life cover Pension starting at 5% Employer / 4% Employee. You can select your employee contribution level from 4% to 70% (providing this sacrifice does not cause your salary to drop below the National Minimum Wage/ National Living Wage). Annual bonus Relocation Support Attracting high-level talent and people that can add value and expertise, is vital to our success. Attracting and retaining brilliant people is imperative so that's why we search across the UK for talent. We offer financial support to candidates that are considering relocating; this is considered on a case-by-case basis per role and subject to HMRC guidelines. Nationality Requirements Candidates must be eligible to obtain the relevant security clearance required for the role, due to the nature of the programmes we deliver for our customers. Diverse & Inclusive Employer Ultra Maritime is an equal opportunities employer that values diversity, inclusion, equity and equality. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be your best and authentic self. We promote a workplace that welcomes people from all backgrounds and cultures; believing that this will increase our diversity of thinking, and ultimately ensure we continue delivering on our commitments to our customers. We do not discriminate based on race, religion, colour, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status and welcome applications from all candidates.
Senior Purchasing Assistant - Stockport We are representing a rapidly growing e-commerce business in the search for a highly motivated and experienced Senior Purchasing Assistant. If you have a background as an Assistant Merchandiser or Demand Planner and thrive in a dynamic, fast-paced environment, this role could be the perfect next step for your career. Role Overview: Reporting to the Purchasing Manager, the Senior Purchasing Assistant will ensure that sales are planned and all stocks are accounted for across replenishment lines. Your primary responsibility will be to recommend reorders to the Purchasing Manager, ensuring the business maintains optimal stock levels for key lines. You will also track orders through the Delivery Tracker and assist in resolving any issues with factories in China. Key Responsibilities: Sales Forecasting and Planning: Monitor past sales and create accurate forecasts for future sales. Plan future purchase orders using Excel and reporting tools. Reorder Recommendations : Collaborate with the Purchasing Manager to suggest reorders based on sales data and stock levels. Critical Path Management : Consider lead times and critical paths for all items, planning orders effectively up to nine months in advance. Factory Negotiations : Negotiate with factories on dates and minimum order quantities (MOQs) to ensure the best outcomes for purchase orders. Purchase Order Adjustments : Adjust purchase orders based on current sales performance and highlight any risks of stockouts. Delivery Tracking : Assist with tracking all purchase orders and resolving any arising issues to ensure timely deliveries. Internal Communication : Maintain communication with all teams to highlight and manage any risks associated with product availability. Flexibility : Support the department with additional administrative tasks as needed, demonstrating adaptability to last-minute requests Ideal Candidate: Experienced : Preferably from an Assistant Merchandising or Demand Planning background. Excel Proficient : Experienced in handling large volumes of data using Excel. Stock Management : Strong background in purchase order and stock management. Detail-Oriented : Exceptional accuracy and attention to detail. Team Player : Willingness to be flexible and collaborate effectively with the team. Benefits : Competitive Salary and Benefits : Our client offers a competitive salary and a comprehensive benefits package. Free Onsite Parking : Convenient parking is available for all employees. Onsite Gym : Access to a fully equipped gym to help you stay active and healthy. In-House Restaurant and Barista : Enjoy delicious meals and premium coffee without leaving the office. Growth Opportunities: Our client is expanding quickly, offering significant opportunities for professional growth and development. This role provides a platform to showcase your unique skills and talents while becoming an integral part of a supportive and dynamic team. Are you ready to take your career to the next level? Apply now and bring your expertise in sales performance and stock management to a company where you can truly excel.
May 18, 2024
Full time
Senior Purchasing Assistant - Stockport We are representing a rapidly growing e-commerce business in the search for a highly motivated and experienced Senior Purchasing Assistant. If you have a background as an Assistant Merchandiser or Demand Planner and thrive in a dynamic, fast-paced environment, this role could be the perfect next step for your career. Role Overview: Reporting to the Purchasing Manager, the Senior Purchasing Assistant will ensure that sales are planned and all stocks are accounted for across replenishment lines. Your primary responsibility will be to recommend reorders to the Purchasing Manager, ensuring the business maintains optimal stock levels for key lines. You will also track orders through the Delivery Tracker and assist in resolving any issues with factories in China. Key Responsibilities: Sales Forecasting and Planning: Monitor past sales and create accurate forecasts for future sales. Plan future purchase orders using Excel and reporting tools. Reorder Recommendations : Collaborate with the Purchasing Manager to suggest reorders based on sales data and stock levels. Critical Path Management : Consider lead times and critical paths for all items, planning orders effectively up to nine months in advance. Factory Negotiations : Negotiate with factories on dates and minimum order quantities (MOQs) to ensure the best outcomes for purchase orders. Purchase Order Adjustments : Adjust purchase orders based on current sales performance and highlight any risks of stockouts. Delivery Tracking : Assist with tracking all purchase orders and resolving any arising issues to ensure timely deliveries. Internal Communication : Maintain communication with all teams to highlight and manage any risks associated with product availability. Flexibility : Support the department with additional administrative tasks as needed, demonstrating adaptability to last-minute requests Ideal Candidate: Experienced : Preferably from an Assistant Merchandising or Demand Planning background. Excel Proficient : Experienced in handling large volumes of data using Excel. Stock Management : Strong background in purchase order and stock management. Detail-Oriented : Exceptional accuracy and attention to detail. Team Player : Willingness to be flexible and collaborate effectively with the team. Benefits : Competitive Salary and Benefits : Our client offers a competitive salary and a comprehensive benefits package. Free Onsite Parking : Convenient parking is available for all employees. Onsite Gym : Access to a fully equipped gym to help you stay active and healthy. In-House Restaurant and Barista : Enjoy delicious meals and premium coffee without leaving the office. Growth Opportunities: Our client is expanding quickly, offering significant opportunities for professional growth and development. This role provides a platform to showcase your unique skills and talents while becoming an integral part of a supportive and dynamic team. Are you ready to take your career to the next level? Apply now and bring your expertise in sales performance and stock management to a company where you can truly excel.