A rapidly growing business based in Birmingham are looking for an experienced PA/Personal Assistant to join the team. This is a fantastic opportunity to join a growing, award-winning company.This role would suit an experienced PA or Office Administrator who is organised and can handle a variety of tasks with professionalism, discretion, and attention to detail. This is a key role to ensure the smooth and efficient operation of the office environment while providing support to senior management.As PA your key responsibilities will include providing comprehensive personal assistance to the CEO and CCO including managing calendars, scheduling appointments and handling personal correspondence. You will act as a liaison between senior management and external parties, manage household-related tasks such as bill payments and maintain electronic and physical filing systems, prepare and update documents including contracts and expense reports. You will also provide administrative support; coordinating and scheduling meetings, appointments and travel arrangements, maintain office supplies and assist with organising company events, conferences and meetings. You will oversee office facilities including managing maintenance, repairs and vendor relationships, coordinate with IT support for resolving technical issues and implement office policies and procedures to ensure a safe work environment.The ideal candidate will have a minimum of 2 years' experience working as a PA, Office Administrator or similar. You will have excellent time management and organisation skills, strong communication skills and be able to make connections and build relationships. You will be confident using the MS Office Suite and other software applications such as Monday, Canva and Hubspot.The salary on offer is up to £30,000pa with a benefits package that includes 21 days annual leave (plus bank holidays) which increases with service, an extra day off for your birthday, health insurance, employee awards and training and development opportunities - to name a few.
May 19, 2024
Full time
A rapidly growing business based in Birmingham are looking for an experienced PA/Personal Assistant to join the team. This is a fantastic opportunity to join a growing, award-winning company.This role would suit an experienced PA or Office Administrator who is organised and can handle a variety of tasks with professionalism, discretion, and attention to detail. This is a key role to ensure the smooth and efficient operation of the office environment while providing support to senior management.As PA your key responsibilities will include providing comprehensive personal assistance to the CEO and CCO including managing calendars, scheduling appointments and handling personal correspondence. You will act as a liaison between senior management and external parties, manage household-related tasks such as bill payments and maintain electronic and physical filing systems, prepare and update documents including contracts and expense reports. You will also provide administrative support; coordinating and scheduling meetings, appointments and travel arrangements, maintain office supplies and assist with organising company events, conferences and meetings. You will oversee office facilities including managing maintenance, repairs and vendor relationships, coordinate with IT support for resolving technical issues and implement office policies and procedures to ensure a safe work environment.The ideal candidate will have a minimum of 2 years' experience working as a PA, Office Administrator or similar. You will have excellent time management and organisation skills, strong communication skills and be able to make connections and build relationships. You will be confident using the MS Office Suite and other software applications such as Monday, Canva and Hubspot.The salary on offer is up to £30,000pa with a benefits package that includes 21 days annual leave (plus bank holidays) which increases with service, an extra day off for your birthday, health insurance, employee awards and training and development opportunities - to name a few.
Do you have proven experience of managing internal business processes through to completion? Are you able to record and monitor data and documents with ease? Are you looking for a role that you can make your own and grow going forward? If so, we have an opportunity for a Business Operations Administrator to join an established industry specialist in Boroughbridge on a permanent, full time basis. Our client has steadily grown throughout the years to now being known across their industry as the go to expert, delivering high quality and innovative solutions to their clients across the UK. They offer a range of services and are now seeking a new member of the team to come in and take control of their internal administrative procedures across business operations, supply chain and finance processing, ensuring that internal procedures are as efficient and effective as possible whilst aligning with business goals and objectives. Ideally, you will have proven experience of internal administration/coordination duties, with a specific focus on any form of order/document processing and management, data handling etc. You will have a good logical mindset with strong analytical skills as well as a good concept of how smooth and detailed business process effects a company's performance and overall success. If you have a growth mindset, have quality communication skills, and high levels of attention to detail, this could be the role for you! Business Operations Administrator Duties: Monitor and manage the business operational processes, utilising internal software including Sage. Working in line with internal business policies and guidelines, promoting best practices across the business. Manage purchase order documents accurately, ensuring they are recorded on the database. Monitor purchasing budgets, working in a cost effective manner to achieve goals. Investigate and resolve any business process errors or discrepancies that arise. Ensure consistent compliance with business policies and procedures. Take a proactive approach to cost saving processes, whilst ensuing supplier performance is maintained and client requirements are fulfilled. Review operational and supply chain performance and implement process improvements when required. Communicate with various business stakeholders to advise on operational performance, goals, processes as well as product information. Manage purchasing processes for internal business equipment and action any maintenance/repairs as required. Manage business telecoms contracts as required. Continuously assess supplier performance, ensuring any reduction in performance levels are highlighted and amended. Identify potential operational risks to the business, putting remedial processes as required. Build strong relationships with suppliers in order to achieve optimum performance and cost effectiveness. Process and monitor employee timesheets to ensure accuracy and compliance fulfilment. Complete business mileage log reconciliation processes. Skills/Experience Required: Proven background of managing business processes. Strong ability to manage documents and data, as well as quality administrative skills. Systems and computer savvy, able to use packages such as Sage, Dynamics365 etc (or similar). Quality communication skills, able to liaise with internal and external partners/stakeholders. Ability to prioritise tasks and manage time effectively. Have an analytical, logical mindset and be able to solve problems and reduce risks. As Business Operations Administrator you will receive a salary of between £28,000 - £30,000 per annum, working 8:30am to 5pm Monday - Thursday, with an earlier finish at 4pm on a Friday! This will be a full time office based position, working in a friendly team who work well together to achieve personal and company goals. You will also have access to a benefits package which includes the likes of private healthcare, rising holiday allowance scheme and of course, company pension. Apply for this role today if you have the skills we are looking for!
May 19, 2024
Full time
Do you have proven experience of managing internal business processes through to completion? Are you able to record and monitor data and documents with ease? Are you looking for a role that you can make your own and grow going forward? If so, we have an opportunity for a Business Operations Administrator to join an established industry specialist in Boroughbridge on a permanent, full time basis. Our client has steadily grown throughout the years to now being known across their industry as the go to expert, delivering high quality and innovative solutions to their clients across the UK. They offer a range of services and are now seeking a new member of the team to come in and take control of their internal administrative procedures across business operations, supply chain and finance processing, ensuring that internal procedures are as efficient and effective as possible whilst aligning with business goals and objectives. Ideally, you will have proven experience of internal administration/coordination duties, with a specific focus on any form of order/document processing and management, data handling etc. You will have a good logical mindset with strong analytical skills as well as a good concept of how smooth and detailed business process effects a company's performance and overall success. If you have a growth mindset, have quality communication skills, and high levels of attention to detail, this could be the role for you! Business Operations Administrator Duties: Monitor and manage the business operational processes, utilising internal software including Sage. Working in line with internal business policies and guidelines, promoting best practices across the business. Manage purchase order documents accurately, ensuring they are recorded on the database. Monitor purchasing budgets, working in a cost effective manner to achieve goals. Investigate and resolve any business process errors or discrepancies that arise. Ensure consistent compliance with business policies and procedures. Take a proactive approach to cost saving processes, whilst ensuing supplier performance is maintained and client requirements are fulfilled. Review operational and supply chain performance and implement process improvements when required. Communicate with various business stakeholders to advise on operational performance, goals, processes as well as product information. Manage purchasing processes for internal business equipment and action any maintenance/repairs as required. Manage business telecoms contracts as required. Continuously assess supplier performance, ensuring any reduction in performance levels are highlighted and amended. Identify potential operational risks to the business, putting remedial processes as required. Build strong relationships with suppliers in order to achieve optimum performance and cost effectiveness. Process and monitor employee timesheets to ensure accuracy and compliance fulfilment. Complete business mileage log reconciliation processes. Skills/Experience Required: Proven background of managing business processes. Strong ability to manage documents and data, as well as quality administrative skills. Systems and computer savvy, able to use packages such as Sage, Dynamics365 etc (or similar). Quality communication skills, able to liaise with internal and external partners/stakeholders. Ability to prioritise tasks and manage time effectively. Have an analytical, logical mindset and be able to solve problems and reduce risks. As Business Operations Administrator you will receive a salary of between £28,000 - £30,000 per annum, working 8:30am to 5pm Monday - Thursday, with an earlier finish at 4pm on a Friday! This will be a full time office based position, working in a friendly team who work well together to achieve personal and company goals. You will also have access to a benefits package which includes the likes of private healthcare, rising holiday allowance scheme and of course, company pension. Apply for this role today if you have the skills we are looking for!
Do you have proven experience of managing internal business processes through to completion? Are you able to record and monitor data and documents with ease? Are you looking for a role that you can make your own and grow going forward? If so, we have an opportunity for a Business Operations Administrator to join an established industry specialist in Knaresborough on a permanent, full time basis. Our client has steadily grown throughout the years to now being known across their industry as the go to expert, delivering high quality and innovative solutions to their clients across the UK. They offer a range of services and are now seeking a new member of the team to come in and take control of their internal administrative procedures across business operations, supply chain and finance processing, ensuring that internal procedures are as efficient and effective as possible whilst aligning with business goals and objectives. Ideally, you will have proven experience of internal administration/coordination duties, with a specific focus on any form of order/document processing and management, data handling etc. You will have a good logical mindset with strong analytical skills as well as a good concept of how smooth and detailed business process effects a company's performance and overall success. If you have a growth mindset, have quality communication skills, and high levels of attention to detail, this could be the role for you! Business Operations Administrator Duties: Monitor and manage the business operational processes, utilising internal software including Sage. Working in line with internal business policies and guidelines, promoting best practices across the business. Manage purchase order documents accurately, ensuring they are recorded on the database. Monitor purchasing budgets, working in a cost effective manner to achieve goals. Investigate and resolve any business process errors or discrepancies that arise. Ensure consistent compliance with business policies and procedures. Take a proactive approach to cost saving processes, whilst ensuing supplier performance is maintained and client requirements are fulfilled. Review operational and supply chain performance and implement process improvements when required. Communicate with various business stakeholders to advise on operational performance, goals, processes as well as product information. Manage purchasing processes for internal business equipment and action any maintenance/repairs as required. Manage business telecoms contracts as required. Continuously assess supplier performance, ensuring any reduction in performance levels are highlighted and amended. Identify potential operational risks to the business, putting remedial processes as required. Build strong relationships with suppliers in order to achieve optimum performance and cost effectiveness. Process and monitor employee timesheets to ensure accuracy and compliance fulfilment. Complete business mileage log reconciliation processes. Skills/Experience Required: Proven background of managing business processes. Strong ability to manage documents and data, as well as quality administrative skills. Systems and computer savvy, able to use packages such as Sage, Dynamics365 etc (or similar). Quality communication skills, able to liaise with internal and external partners/stakeholders. Ability to prioritise tasks and manage time effectively. Have an analytical, logical mindset and be able to solve problems and reduce risks. As Business Operations Administrator you will receive a salary of between £28,000 - £30,000 per annum, working 8:30am to 5pm Monday - Thursday, with an earlier finish at 4pm on a Friday! This will be a full time office based position, working in a friendly team who work well together to achieve personal and company goals. You will also have access to a benefits package which includes the likes of private healthcare, rising holiday allowance scheme and of course, company pension. Apply for this role today if you have the skills we are looking for!
May 19, 2024
Full time
Do you have proven experience of managing internal business processes through to completion? Are you able to record and monitor data and documents with ease? Are you looking for a role that you can make your own and grow going forward? If so, we have an opportunity for a Business Operations Administrator to join an established industry specialist in Knaresborough on a permanent, full time basis. Our client has steadily grown throughout the years to now being known across their industry as the go to expert, delivering high quality and innovative solutions to their clients across the UK. They offer a range of services and are now seeking a new member of the team to come in and take control of their internal administrative procedures across business operations, supply chain and finance processing, ensuring that internal procedures are as efficient and effective as possible whilst aligning with business goals and objectives. Ideally, you will have proven experience of internal administration/coordination duties, with a specific focus on any form of order/document processing and management, data handling etc. You will have a good logical mindset with strong analytical skills as well as a good concept of how smooth and detailed business process effects a company's performance and overall success. If you have a growth mindset, have quality communication skills, and high levels of attention to detail, this could be the role for you! Business Operations Administrator Duties: Monitor and manage the business operational processes, utilising internal software including Sage. Working in line with internal business policies and guidelines, promoting best practices across the business. Manage purchase order documents accurately, ensuring they are recorded on the database. Monitor purchasing budgets, working in a cost effective manner to achieve goals. Investigate and resolve any business process errors or discrepancies that arise. Ensure consistent compliance with business policies and procedures. Take a proactive approach to cost saving processes, whilst ensuing supplier performance is maintained and client requirements are fulfilled. Review operational and supply chain performance and implement process improvements when required. Communicate with various business stakeholders to advise on operational performance, goals, processes as well as product information. Manage purchasing processes for internal business equipment and action any maintenance/repairs as required. Manage business telecoms contracts as required. Continuously assess supplier performance, ensuring any reduction in performance levels are highlighted and amended. Identify potential operational risks to the business, putting remedial processes as required. Build strong relationships with suppliers in order to achieve optimum performance and cost effectiveness. Process and monitor employee timesheets to ensure accuracy and compliance fulfilment. Complete business mileage log reconciliation processes. Skills/Experience Required: Proven background of managing business processes. Strong ability to manage documents and data, as well as quality administrative skills. Systems and computer savvy, able to use packages such as Sage, Dynamics365 etc (or similar). Quality communication skills, able to liaise with internal and external partners/stakeholders. Ability to prioritise tasks and manage time effectively. Have an analytical, logical mindset and be able to solve problems and reduce risks. As Business Operations Administrator you will receive a salary of between £28,000 - £30,000 per annum, working 8:30am to 5pm Monday - Thursday, with an earlier finish at 4pm on a Friday! This will be a full time office based position, working in a friendly team who work well together to achieve personal and company goals. You will also have access to a benefits package which includes the likes of private healthcare, rising holiday allowance scheme and of course, company pension. Apply for this role today if you have the skills we are looking for!
Field Operations Administrator My client is looking for a proactive and detail-oriented Field Operations Administrator to join their team. The successful candidate will interact with customers to answer questions, resolve support issues, improve credibility, and nurture relationships. This role involves working closely with the Customer Relations Manager and other administrators to implement customer service best practices and ensure all details are covered. Benefits: Free Parking onsite 35 days holiday (excluding public holidays) Death in service benefit Company Pension Contribution Day-to-day of the role: Invoice and email SERV work orders to clients, ensuring reports are accurate and cannot be modified. Update asset information on accounts when parts are replaced. Review handover forms, Engineers' reports, and customer feedback to note any required actions. Monitor the "Service" inbox and respond to emails as allocated. Resolve invoicing queries from clients and handle requests for "Supply only" parts. Liaise with the Customer Relations Manager for additional tasks during quieter periods. Administer the schedule for efficient use of Engineers to meet customer and company requirements. Generate Dynamics work orders for engineers and manage client communications regarding service calls. Complete and file quotes generated from maintenance visits and emergency callouts. Maintain and update operational information on Dynamics, including client contact details and asset information. Required Skills & Qualifications: Strong administrative skills with attention to detail. Excellent communication and customer service skills. Ability to work proactively and collaboratively with a team. Proficiency in Dynamics or similar CRM software. Experience in handling invoicing, scheduling, and reporting tasks. Familiarity with standard office software, including PDF management and email handling. To apply for the Field Operations Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
May 19, 2024
Full time
Field Operations Administrator My client is looking for a proactive and detail-oriented Field Operations Administrator to join their team. The successful candidate will interact with customers to answer questions, resolve support issues, improve credibility, and nurture relationships. This role involves working closely with the Customer Relations Manager and other administrators to implement customer service best practices and ensure all details are covered. Benefits: Free Parking onsite 35 days holiday (excluding public holidays) Death in service benefit Company Pension Contribution Day-to-day of the role: Invoice and email SERV work orders to clients, ensuring reports are accurate and cannot be modified. Update asset information on accounts when parts are replaced. Review handover forms, Engineers' reports, and customer feedback to note any required actions. Monitor the "Service" inbox and respond to emails as allocated. Resolve invoicing queries from clients and handle requests for "Supply only" parts. Liaise with the Customer Relations Manager for additional tasks during quieter periods. Administer the schedule for efficient use of Engineers to meet customer and company requirements. Generate Dynamics work orders for engineers and manage client communications regarding service calls. Complete and file quotes generated from maintenance visits and emergency callouts. Maintain and update operational information on Dynamics, including client contact details and asset information. Required Skills & Qualifications: Strong administrative skills with attention to detail. Excellent communication and customer service skills. Ability to work proactively and collaboratively with a team. Proficiency in Dynamics or similar CRM software. Experience in handling invoicing, scheduling, and reporting tasks. Familiarity with standard office software, including PDF management and email handling. To apply for the Field Operations Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Are you ready to redefine excellence as a Project Administrator for Utilities installation and maintenance? Look no further-our client is seeking a dedicated professional to join their dynamic team!As the Project Administrator you will be responsible for providing an excellent standard of customer support and ensuring all relevant key performance indicators are followed. Responsibilities for the Project Administrator: Manage project logs using our CRM, aligning with Project Delivery and Support procedures. Prioritize mailbox logs, collate and navigate project orders to completion. Adhere to Service Level Agreements, conduct timely log reviews, and propose improvements. Generate monitoring stats, craft regular project reports, and maintain clear communication. Skills & Qualities for the Project Administrator : Professional, calm demeanour with a focus on quality and timeliness. Team player with organizational prowess and excellent communication skills. Tech-savvy with problem-solving abilities, proficient in Excel, Word, and Outlook. Please apply as directed if you are looking for your next career move as a Project Administrator.
May 19, 2024
Full time
Are you ready to redefine excellence as a Project Administrator for Utilities installation and maintenance? Look no further-our client is seeking a dedicated professional to join their dynamic team!As the Project Administrator you will be responsible for providing an excellent standard of customer support and ensuring all relevant key performance indicators are followed. Responsibilities for the Project Administrator: Manage project logs using our CRM, aligning with Project Delivery and Support procedures. Prioritize mailbox logs, collate and navigate project orders to completion. Adhere to Service Level Agreements, conduct timely log reviews, and propose improvements. Generate monitoring stats, craft regular project reports, and maintain clear communication. Skills & Qualities for the Project Administrator : Professional, calm demeanour with a focus on quality and timeliness. Team player with organizational prowess and excellent communication skills. Tech-savvy with problem-solving abilities, proficient in Excel, Word, and Outlook. Please apply as directed if you are looking for your next career move as a Project Administrator.
Administrative Assistant, Southport, up to £26k A fantastic opportunity has arisen with this well established company in Southport. Due to internal promotion they are seeking a proactive Administrative Assistant to join their team. Duties include; Place and handle purchase orders Assist different departments with purchase order queries Schedule vehicle maintenance tasks (MOT, service, general maintenance). Organise PAT testing and equipment maintenance. Maintain and update equipment and vehicle registers. Compile site Health and Safety Files. Log maintenance jobs on the internal maintenance system. You will need; Proven experience in administration A desire to learn new skills and progress Experience in supporting various departments with admin tasks If you are interested in this role then please don't hesitate to apply!
May 19, 2024
Full time
Administrative Assistant, Southport, up to £26k A fantastic opportunity has arisen with this well established company in Southport. Due to internal promotion they are seeking a proactive Administrative Assistant to join their team. Duties include; Place and handle purchase orders Assist different departments with purchase order queries Schedule vehicle maintenance tasks (MOT, service, general maintenance). Organise PAT testing and equipment maintenance. Maintain and update equipment and vehicle registers. Compile site Health and Safety Files. Log maintenance jobs on the internal maintenance system. You will need; Proven experience in administration A desire to learn new skills and progress Experience in supporting various departments with admin tasks If you are interested in this role then please don't hesitate to apply!
Role: AdministratorLocation: West MallingHours: Monday to Friday 8am until 5pmSalary: £28,500 per annum + BenefitsWe are currently recruiting for an Administrator on behalf of our client based in West Malling on a permanent contract.Duties:- Scheduling the service and maintenance of existing vehicles and machinery on site.- Inputting information into the company's database, ensuring these remain up to date at all times.- Liaising with drivers for bookings and any other information required. - Undertaking other general administration responsibilities.- Other ad hoc duties as and when required.Ideal Candidate: - Minimum 2 years experience in an administrative or customer service role.- Experience working within the commercial vehicle sector would be advantageous but not essential.- Full UK Driving licence with access to a vehicle due to the rural location.- Excellent IT Skills, including MS Office.- Attention to detail and high level of accuracy.- Driven, hardworking attitude and keen to learn new skills.At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market
May 19, 2024
Full time
Role: AdministratorLocation: West MallingHours: Monday to Friday 8am until 5pmSalary: £28,500 per annum + BenefitsWe are currently recruiting for an Administrator on behalf of our client based in West Malling on a permanent contract.Duties:- Scheduling the service and maintenance of existing vehicles and machinery on site.- Inputting information into the company's database, ensuring these remain up to date at all times.- Liaising with drivers for bookings and any other information required. - Undertaking other general administration responsibilities.- Other ad hoc duties as and when required.Ideal Candidate: - Minimum 2 years experience in an administrative or customer service role.- Experience working within the commercial vehicle sector would be advantageous but not essential.- Full UK Driving licence with access to a vehicle due to the rural location.- Excellent IT Skills, including MS Office.- Attention to detail and high level of accuracy.- Driven, hardworking attitude and keen to learn new skills.At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market
Working hours: Monday to Friday 9am - 5pm (can be flexible for the right candidate) Department: Business Operations Department Reporting to: Department Lead / Operations Manager Location: Whitley Bay, Newcastle Upon Tyne. (Site Based) Overview Mactech Energy Group are looking to appoint Senior Administrator to support the Operations Manager and extended members of the operations team. As Senior Administrator you will play a vital role in supporting the operations department in the next stage of our growth plans. This is an exciting opportunity to join our successful growing business, at our head office in Whitley Bay. The role: Under the guidance of the Operations Manager and in line with the company values you will support the Operations Team providing effective onboarding administration and delivery of workforce strategies. Key responsibilities 1. Support the Operations Manager with day-to-day comprehensive administration support, providing essential efficient administration in the delivery of services. 2. Support the overseeing of the general office operations in coordination and liaison with external building management suppliers, ensuring the offices are maintained as per service level agreements. 3. Support in the identification of ways to improve internal systems and processes. 4. Collation and organisation of supporting onboarding documentation end-to-end process. 5. Provide external stakeholders with ongoing support throughout the onboarding process. 6. Assist with HR documentation and processes for new starters, always adhering to GDPR processes. 7. Support in the coordination of Right to Work processes and documentation through our Access screening portal, managing flow of information. 8. Maintenance of Internal file management system ensuring it is updated and compliant. 9. Serve as a primary point of contact for internal and external communication, including answering incoming calls along with other members of the operations team. 10. Prioritise and manage ad hoc internal development projects. 11. Preparation of key reports, presentations, documents, and workflow activities, ensuring the work is accurate at all times. 12. Provide other general admin support across the business as and when required. Skills and experience The successful candidate will have the following essential skills and experience required for the role: • Experience in a professional business services industry. • Experience of overseeing general office operations with the desire to develop further in this area. • A good team player with experience of working in a fast-paced administration environment at a higher level, whilst maintaining accuracy and quality. • Strong analytical and problem-solving skills, with the ability to manage a list of tasks whilst working alone or as part of a team. • Experience of marketing processes and procedures, including social media management would also be advantageous. • Exceptional organisational and time management skills with the ability to multitask effectively and adapt to changing priorities. • Excellent customer service / interpersonal skills with both internal and external stake holders • Possess strong confident communication skills when handling telephone interactions. • Experience of embracing change in digitalisation and a desire to further develop processes and procedures. • Problem solving and resourcefulness. ICT Skills • Proficiency in the Microsoft Office suite including SharePoint, Excel, Word, PowerPoint, and Outlook is a must. • Proficient in Adobe Acrobat, Canva would be advantageous. • Experience of CRM (customer relationship database) What you can expect: • This is an excellent opportunity to progress within a rapidly growing business. • 36 days holiday inclusive of bank holidays • Pension scheme • Westfield - cash back health plan • Death in service cover - cover 3 x salary. How to Apply: • If this sounds like the role for you, please apply with your CV with a covering letter detailing your current salary expectations.
May 19, 2024
Full time
Working hours: Monday to Friday 9am - 5pm (can be flexible for the right candidate) Department: Business Operations Department Reporting to: Department Lead / Operations Manager Location: Whitley Bay, Newcastle Upon Tyne. (Site Based) Overview Mactech Energy Group are looking to appoint Senior Administrator to support the Operations Manager and extended members of the operations team. As Senior Administrator you will play a vital role in supporting the operations department in the next stage of our growth plans. This is an exciting opportunity to join our successful growing business, at our head office in Whitley Bay. The role: Under the guidance of the Operations Manager and in line with the company values you will support the Operations Team providing effective onboarding administration and delivery of workforce strategies. Key responsibilities 1. Support the Operations Manager with day-to-day comprehensive administration support, providing essential efficient administration in the delivery of services. 2. Support the overseeing of the general office operations in coordination and liaison with external building management suppliers, ensuring the offices are maintained as per service level agreements. 3. Support in the identification of ways to improve internal systems and processes. 4. Collation and organisation of supporting onboarding documentation end-to-end process. 5. Provide external stakeholders with ongoing support throughout the onboarding process. 6. Assist with HR documentation and processes for new starters, always adhering to GDPR processes. 7. Support in the coordination of Right to Work processes and documentation through our Access screening portal, managing flow of information. 8. Maintenance of Internal file management system ensuring it is updated and compliant. 9. Serve as a primary point of contact for internal and external communication, including answering incoming calls along with other members of the operations team. 10. Prioritise and manage ad hoc internal development projects. 11. Preparation of key reports, presentations, documents, and workflow activities, ensuring the work is accurate at all times. 12. Provide other general admin support across the business as and when required. Skills and experience The successful candidate will have the following essential skills and experience required for the role: • Experience in a professional business services industry. • Experience of overseeing general office operations with the desire to develop further in this area. • A good team player with experience of working in a fast-paced administration environment at a higher level, whilst maintaining accuracy and quality. • Strong analytical and problem-solving skills, with the ability to manage a list of tasks whilst working alone or as part of a team. • Experience of marketing processes and procedures, including social media management would also be advantageous. • Exceptional organisational and time management skills with the ability to multitask effectively and adapt to changing priorities. • Excellent customer service / interpersonal skills with both internal and external stake holders • Possess strong confident communication skills when handling telephone interactions. • Experience of embracing change in digitalisation and a desire to further develop processes and procedures. • Problem solving and resourcefulness. ICT Skills • Proficiency in the Microsoft Office suite including SharePoint, Excel, Word, PowerPoint, and Outlook is a must. • Proficient in Adobe Acrobat, Canva would be advantageous. • Experience of CRM (customer relationship database) What you can expect: • This is an excellent opportunity to progress within a rapidly growing business. • 36 days holiday inclusive of bank holidays • Pension scheme • Westfield - cash back health plan • Death in service cover - cover 3 x salary. How to Apply: • If this sounds like the role for you, please apply with your CV with a covering letter detailing your current salary expectations.
Block Manager IRPM Colchester CO1 A fantastic opportunity for an Experienced Block Manager has just come available. The successful candidate will be based in Colchester covering sites across Essex and Suffolk. Responsibilities include but not limited to: Respond within 24 hours to emails and phone calls and maintain a good flow of communication Prioritise and effectively manage workload. Have full understanding of leases for each building within your portfolio. Ensure all provisions in the leases are complied with, including for example Health and Safety and insurance provisions. Report to Clients important issues in a timely fashion and maintain good rapport with Clients. Undertake site visits six weekly or the timescale stated in the management agreement. Complete inspection report identifying actions required and upload on to tracker within 24 hours Production of accurate service charge budget within agreed timescales Monitor expenditure and the production of reports and only issue work orders where funds are available Understand The quarterly reports issued to Clients and leaseholders in order to answer any queries Ensure issues on the tracker are kept up to date, acknowledge within 2 hours and actioned within 4 hours and closed off immediately when completed. Team assistant can assist. Understand the financial importance of each management instructions to the company within your portfolio. Inspect at completion items of major expenditure, prior to invoice approval or seek approval from the building surveyor for payment. Oversee Day to day maintenance using approved contractors only Ensure section 20 notices are issued Keep filing of emails up to date in the correct H file only. Proactively deal with any emergency repairs and report to lessees individually or collectively. Where appropriate liaise with the insurance Claim Administrator Manage and support any site staff Attend Client meetings and AGM including out of hours Prepare management reports in good time for said meetings and take minutes where required Assist in preparation of Resident Handbooks, circulars and Newsletters. The Successful Applicant will need to possess the following skills: Must Have experience in a similar role within the property industry. Must be a highly organised individual Accountancy or previous property experience is an advantage Good customer relationship skills AIRPM qualification is an advantage but is not essential Should be confident, well-presented and have excellent communication skills both written and verbal. This is an extremely busy role and needs someone who is highly motivated, passionate about property and capable when working under pressure with the ability to multi-task without compromising on the quality of work or level of service. Work with minimum supervision and not be afraid to take initiative, but know the limits of your authority. Attend evening Meetings usually 2 3 per month The hours will be: Monday to Friday 9am 5.30pm Salary range will be: between £32,000pa to £38,000pa use of pool car If this role is of interest to you and you have the necessary role requirements, please submit your most up to date CV and contact details to Steve or Kelly Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful in this instance. Thanks for considering Bastow Irwin Recruitment Ltd.
May 19, 2024
Full time
Block Manager IRPM Colchester CO1 A fantastic opportunity for an Experienced Block Manager has just come available. The successful candidate will be based in Colchester covering sites across Essex and Suffolk. Responsibilities include but not limited to: Respond within 24 hours to emails and phone calls and maintain a good flow of communication Prioritise and effectively manage workload. Have full understanding of leases for each building within your portfolio. Ensure all provisions in the leases are complied with, including for example Health and Safety and insurance provisions. Report to Clients important issues in a timely fashion and maintain good rapport with Clients. Undertake site visits six weekly or the timescale stated in the management agreement. Complete inspection report identifying actions required and upload on to tracker within 24 hours Production of accurate service charge budget within agreed timescales Monitor expenditure and the production of reports and only issue work orders where funds are available Understand The quarterly reports issued to Clients and leaseholders in order to answer any queries Ensure issues on the tracker are kept up to date, acknowledge within 2 hours and actioned within 4 hours and closed off immediately when completed. Team assistant can assist. Understand the financial importance of each management instructions to the company within your portfolio. Inspect at completion items of major expenditure, prior to invoice approval or seek approval from the building surveyor for payment. Oversee Day to day maintenance using approved contractors only Ensure section 20 notices are issued Keep filing of emails up to date in the correct H file only. Proactively deal with any emergency repairs and report to lessees individually or collectively. Where appropriate liaise with the insurance Claim Administrator Manage and support any site staff Attend Client meetings and AGM including out of hours Prepare management reports in good time for said meetings and take minutes where required Assist in preparation of Resident Handbooks, circulars and Newsletters. The Successful Applicant will need to possess the following skills: Must Have experience in a similar role within the property industry. Must be a highly organised individual Accountancy or previous property experience is an advantage Good customer relationship skills AIRPM qualification is an advantage but is not essential Should be confident, well-presented and have excellent communication skills both written and verbal. This is an extremely busy role and needs someone who is highly motivated, passionate about property and capable when working under pressure with the ability to multi-task without compromising on the quality of work or level of service. Work with minimum supervision and not be afraid to take initiative, but know the limits of your authority. Attend evening Meetings usually 2 3 per month The hours will be: Monday to Friday 9am 5.30pm Salary range will be: between £32,000pa to £38,000pa use of pool car If this role is of interest to you and you have the necessary role requirements, please submit your most up to date CV and contact details to Steve or Kelly Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful in this instance. Thanks for considering Bastow Irwin Recruitment Ltd.
Randstad Construction & Property
Gosport, Hampshire
Administrator required for Gosport based client. Day to day duties to include; Answering all incoming calls Outbound calls to maintenance operatives and tenants Scheduling maintenance works with the relevant teams Allocating jobs Requirements; Confident telephone manner Strong administration skills Two checkable references for previous works Previous experience in a similar role would be preferable but is not essential. Please contact Russ on Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 19, 2024
Full time
Administrator required for Gosport based client. Day to day duties to include; Answering all incoming calls Outbound calls to maintenance operatives and tenants Scheduling maintenance works with the relevant teams Allocating jobs Requirements; Confident telephone manner Strong administration skills Two checkable references for previous works Previous experience in a similar role would be preferable but is not essential. Please contact Russ on Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Permanent - Full Time We are looking to recruit a Minor Works Administrator to join our team at our Planned Hub from our office in Tottenham, N17 9QB. About the Role This is an exciting opportunity to join a new and growing team within the Planned Works Hub with the aim to grow the client base. Joining our team, you'll be responsible for providing an affective administrative support to the management team, carrying out general contract duties to include collating and creating reports, spreadsheets, memos, emails, filing, and minute taking. Managing and distributing incoming mail, you'll process stationery orders and office supplies, whilst carrying out any ad hoc administrative tasks. Using our MSi system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills. You'll ideally have experience in FM Maintenance with a compliance background with excellent use of Microsoft Excel and Word. Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Company Uniform About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates. Please refer to full job description upon completing your application.
May 18, 2024
Full time
Permanent - Full Time We are looking to recruit a Minor Works Administrator to join our team at our Planned Hub from our office in Tottenham, N17 9QB. About the Role This is an exciting opportunity to join a new and growing team within the Planned Works Hub with the aim to grow the client base. Joining our team, you'll be responsible for providing an affective administrative support to the management team, carrying out general contract duties to include collating and creating reports, spreadsheets, memos, emails, filing, and minute taking. Managing and distributing incoming mail, you'll process stationery orders and office supplies, whilst carrying out any ad hoc administrative tasks. Using our MSi system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills. You'll ideally have experience in FM Maintenance with a compliance background with excellent use of Microsoft Excel and Word. Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Company Uniform About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates. Please refer to full job description upon completing your application.
Temporary-to-Permanent opportunity - £14 per hour (equiv. to 27k pa), 37 hours per week, on-site parking, 25 days annual leave, nice friendly working environment. What's not to love!We are seeking a Scheduling Administrator to join our client who's based in Silchester. It's important to note that due to location, the successful candidate will need to be a car/motorcycle owner.As the Scheduling Administrator you will enjoy the following:• Hourly rate of £14 (equates to 27k pa)• Temporary-to-Permanent opportunity• 37 hours per week• Monday to Thursday 8:30am - 5pm with a 4:30pm finish on Fridays (1 hour lunch)• 25 days annual leave plus bank holidays (when permanent)• On-site parking• Weekly pay (whilst temping)• Friendly teamAs the Scheduling Administrator you will be responsible for:• Receiving and handling all queries and requests relating to maintenance work• Co-ordinating and maintaining the maintenance diary and maintenance job book• Providing monthly summary of maintenance loss/gain to Service Manager/Service Director• Communicating maintenance job information/details to engineers and resolving any problems directly with engineers and/or client• Receiving and carrying out initial quality control checks on engineer paperwork, ensuring records are archived appropriately• Liaising with maintenance customers regarding their contract, agreeing changes as necessary and building relationships• Preparing and issuing renewal maintenance quotations• Assisting the Service Manager in the preparation of maintenance contract quotations as required• Arranging servicing, repairs and MOTs of engineer van fleet as requiredTo succeed as the Scheduling Administrator you will have:• Previous office based customer service or administration experience with relevant transferable skills• Excellent communication skills• Strong time management, organisational and multi-tasking skills• Great priority setting skillsHOW DO I APPLY:If you are interested in applying for this position, please can you submit your CV. However, if you have not heard from a Consultant within 5 days, please assume that your application has been unsuccessful for this particular role.If this is not the job for you, but you know someone who might be interested, please get in touch and take advantage of our fantastic RECOMMEND A FRIEND' scheme call us TODAY for more details.By applying for this role your details will be submitted to Priority Appointments. Our Privacy Policy explains how we will use your information please refer to our website and privacy policy for more details.
May 18, 2024
Full time
Temporary-to-Permanent opportunity - £14 per hour (equiv. to 27k pa), 37 hours per week, on-site parking, 25 days annual leave, nice friendly working environment. What's not to love!We are seeking a Scheduling Administrator to join our client who's based in Silchester. It's important to note that due to location, the successful candidate will need to be a car/motorcycle owner.As the Scheduling Administrator you will enjoy the following:• Hourly rate of £14 (equates to 27k pa)• Temporary-to-Permanent opportunity• 37 hours per week• Monday to Thursday 8:30am - 5pm with a 4:30pm finish on Fridays (1 hour lunch)• 25 days annual leave plus bank holidays (when permanent)• On-site parking• Weekly pay (whilst temping)• Friendly teamAs the Scheduling Administrator you will be responsible for:• Receiving and handling all queries and requests relating to maintenance work• Co-ordinating and maintaining the maintenance diary and maintenance job book• Providing monthly summary of maintenance loss/gain to Service Manager/Service Director• Communicating maintenance job information/details to engineers and resolving any problems directly with engineers and/or client• Receiving and carrying out initial quality control checks on engineer paperwork, ensuring records are archived appropriately• Liaising with maintenance customers regarding their contract, agreeing changes as necessary and building relationships• Preparing and issuing renewal maintenance quotations• Assisting the Service Manager in the preparation of maintenance contract quotations as required• Arranging servicing, repairs and MOTs of engineer van fleet as requiredTo succeed as the Scheduling Administrator you will have:• Previous office based customer service or administration experience with relevant transferable skills• Excellent communication skills• Strong time management, organisational and multi-tasking skills• Great priority setting skillsHOW DO I APPLY:If you are interested in applying for this position, please can you submit your CV. However, if you have not heard from a Consultant within 5 days, please assume that your application has been unsuccessful for this particular role.If this is not the job for you, but you know someone who might be interested, please get in touch and take advantage of our fantastic RECOMMEND A FRIEND' scheme call us TODAY for more details.By applying for this role your details will be submitted to Priority Appointments. Our Privacy Policy explains how we will use your information please refer to our website and privacy policy for more details.
This role is for an Office Administrator to join a not-for-profit organisation based in Hull. The successful candidate will be responsible for providing comprehensive administrative support to the Secretarial & Business Support team. Client Details This is a large, not-for-profit organisation focused on addiction based in Hull. Known for its commitment to community service, the company employs over 500 people and is recognised as a key player within the sector. Description Provide administrative support to the team Manage and organise electronic files and records Coordinate meetings and appointments Handle incoming and outgoing correspondence Assist in the preparation of regular reports Maintain office supplies inventory Ensure operation of equipment by completing preventive maintenance requirements Contribute to team effort by accomplishing related results as needed Profile A successful Office Administrator should have: A keen eye for detail and good organisational skills Excellent communication skills, both written and verbal Proficiency in Microsoft Office Suite An ability to work well within a team A qualification in Business Administration or related field Job Offer Salary £22390 - £23203 depending on experience + Generous annual leave, 29 days annual leave per annum, rising to 31 after 2 years' service and 34 after 5 & bank holidays + Attractive Pension Package (6% employer contribution) + Health Scheme
May 18, 2024
Full time
This role is for an Office Administrator to join a not-for-profit organisation based in Hull. The successful candidate will be responsible for providing comprehensive administrative support to the Secretarial & Business Support team. Client Details This is a large, not-for-profit organisation focused on addiction based in Hull. Known for its commitment to community service, the company employs over 500 people and is recognised as a key player within the sector. Description Provide administrative support to the team Manage and organise electronic files and records Coordinate meetings and appointments Handle incoming and outgoing correspondence Assist in the preparation of regular reports Maintain office supplies inventory Ensure operation of equipment by completing preventive maintenance requirements Contribute to team effort by accomplishing related results as needed Profile A successful Office Administrator should have: A keen eye for detail and good organisational skills Excellent communication skills, both written and verbal Proficiency in Microsoft Office Suite An ability to work well within a team A qualification in Business Administration or related field Job Offer Salary £22390 - £23203 depending on experience + Generous annual leave, 29 days annual leave per annum, rising to 31 after 2 years' service and 34 after 5 & bank holidays + Attractive Pension Package (6% employer contribution) + Health Scheme
Administrator (Temporary), Keswick Weekly Hours: 21, Monday, Friday & Saturday, 9am - 5pm Salary: £11.44ph Are you an organised individual with a knack for customer service? Do you thrive in a dynamic environment where no two days are the same? If so, we have the perfect opportunity for you! Our client are a leading provider of property management services, dedicated to simplifying the process of letting out holiday homes for their valued homeowners. Located in the heart of Keswick, the regional office plays a vital role in ensuring seamless operations and outstanding customer satisfaction. We are seeking a diligent Administrator to work on a fixed-term basis until October 31st, 2024. In this role, you will be responsible for providing essential support to our homeowners, assisting with various administrative tasks, and delivering exceptional customer service. Some of your key responsibilities will include: - Assist with the sales of the property services function to new and existing owners - Ensure owner queries are resolved efficiently and effectively in excess of expectations - Assist in all property service duties which include cleaning, maintenance and Health & Safety. - Provide an efficient service to existing and new customers. Ensure customer satisfaction is met when dealing with complaints and resolutions. - Ensure that the brands are promoted and portrayed professionally within the local community - Assist with the administration of the property management function within the office as required - Provide support at local promotional events such as County Shows, Owner functions & PR activities - Provide support when and where required to the local recruitment team - Provide support as and where required to other Regional offices & Head office If you are interested in this role, please forward your up to date CV or call us on Tel: Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 18, 2024
Full time
Administrator (Temporary), Keswick Weekly Hours: 21, Monday, Friday & Saturday, 9am - 5pm Salary: £11.44ph Are you an organised individual with a knack for customer service? Do you thrive in a dynamic environment where no two days are the same? If so, we have the perfect opportunity for you! Our client are a leading provider of property management services, dedicated to simplifying the process of letting out holiday homes for their valued homeowners. Located in the heart of Keswick, the regional office plays a vital role in ensuring seamless operations and outstanding customer satisfaction. We are seeking a diligent Administrator to work on a fixed-term basis until October 31st, 2024. In this role, you will be responsible for providing essential support to our homeowners, assisting with various administrative tasks, and delivering exceptional customer service. Some of your key responsibilities will include: - Assist with the sales of the property services function to new and existing owners - Ensure owner queries are resolved efficiently and effectively in excess of expectations - Assist in all property service duties which include cleaning, maintenance and Health & Safety. - Provide an efficient service to existing and new customers. Ensure customer satisfaction is met when dealing with complaints and resolutions. - Ensure that the brands are promoted and portrayed professionally within the local community - Assist with the administration of the property management function within the office as required - Provide support at local promotional events such as County Shows, Owner functions & PR activities - Provide support when and where required to the local recruitment team - Provide support as and where required to other Regional offices & Head office If you are interested in this role, please forward your up to date CV or call us on Tel: Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are currently recruiting for a well regarded Financial Planning practice based in Twickenham who are looking to recruit a senior Technical IFA Administrator to provide technical administrative support to the Paraplanner and Financial Adviser within the firm. Key Contributions: Maintaining good relationships with all clients of the business; enhancing the profile of the Company among its clients and community. Accurate upkeep of the client details to ensure accurate records are maintained. Supporting the developing and maintenance of internal processes to help maintain business flow and agreed service standards. Providing technical information to ensure workflows are followed and standards adhered. Conduct themselves in a professional manner at all times, whist adhering to regulatory demands. Key Tasks and Responsibilities: Obtaining full policy information Producing client Annual Review Reports Dealing with client queries
May 18, 2024
Full time
We are currently recruiting for a well regarded Financial Planning practice based in Twickenham who are looking to recruit a senior Technical IFA Administrator to provide technical administrative support to the Paraplanner and Financial Adviser within the firm. Key Contributions: Maintaining good relationships with all clients of the business; enhancing the profile of the Company among its clients and community. Accurate upkeep of the client details to ensure accurate records are maintained. Supporting the developing and maintenance of internal processes to help maintain business flow and agreed service standards. Providing technical information to ensure workflows are followed and standards adhered. Conduct themselves in a professional manner at all times, whist adhering to regulatory demands. Key Tasks and Responsibilities: Obtaining full policy information Producing client Annual Review Reports Dealing with client queries
We are currently recruiting for a boutique wealth planner, asset manager and employee benefits specialist based in London (Liverpool Street). They are currently looking to recruit a Private Client IFA Administrator to join their team. The ideal candidate should have a good understanding of Intelligent Office. Purpose of role This new role will support the Central Administration Team in ensuring the efficient and effective use of our back-office system, Intelligent Office (IO). It will include project work relating to data integrity, maintenance and development of admin processes, and technical support for client-facing admin teams in relation to the accurate use of the system. As part of a long-term succession plan, the role does have the potential to develop into a more senior role over a 2-3 year period. Accountabilities: Working closely alongside the Group Administration Manager and Data & Systems Coordinators, the role includes, but is not limited to: Supporting the effective use of iO to ensure the highest quality client service and role efficiency for client-facing administrators Administration support across client-facing admin teams Training documentation and delivery In addition, the role will encompass some of the following duties: Working with the Compliance Department to ensure that processes meet with their requirements Supporting the team with the provision of accurate MI reporting Providing support and liaison between the accounts department and admin teams. Experience and Qualifications: The successful candidate will have/be: 2-3+ years' experience within the independent sector of the financial services industry, in a relevant administration or operations role 2-3+ years' experience using Intelligent Office in an IFA administration role and a talent for working with systems and managing data effectively (candidates lacking the necessary iO experience will not be considered for the role) Excellent written and visual presentation skills with high attention to detail Excellent IT skills, being highly proficient in the use of Microsoft Office packages including at least intermediate Excel knowledge Understanding of the needs of Financial Services teams and FCA rules and compliance A CII Certificate level qualification (and/or other relevant financial qualifications) will be an advantage.
May 18, 2024
Full time
We are currently recruiting for a boutique wealth planner, asset manager and employee benefits specialist based in London (Liverpool Street). They are currently looking to recruit a Private Client IFA Administrator to join their team. The ideal candidate should have a good understanding of Intelligent Office. Purpose of role This new role will support the Central Administration Team in ensuring the efficient and effective use of our back-office system, Intelligent Office (IO). It will include project work relating to data integrity, maintenance and development of admin processes, and technical support for client-facing admin teams in relation to the accurate use of the system. As part of a long-term succession plan, the role does have the potential to develop into a more senior role over a 2-3 year period. Accountabilities: Working closely alongside the Group Administration Manager and Data & Systems Coordinators, the role includes, but is not limited to: Supporting the effective use of iO to ensure the highest quality client service and role efficiency for client-facing administrators Administration support across client-facing admin teams Training documentation and delivery In addition, the role will encompass some of the following duties: Working with the Compliance Department to ensure that processes meet with their requirements Supporting the team with the provision of accurate MI reporting Providing support and liaison between the accounts department and admin teams. Experience and Qualifications: The successful candidate will have/be: 2-3+ years' experience within the independent sector of the financial services industry, in a relevant administration or operations role 2-3+ years' experience using Intelligent Office in an IFA administration role and a talent for working with systems and managing data effectively (candidates lacking the necessary iO experience will not be considered for the role) Excellent written and visual presentation skills with high attention to detail Excellent IT skills, being highly proficient in the use of Microsoft Office packages including at least intermediate Excel knowledge Understanding of the needs of Financial Services teams and FCA rules and compliance A CII Certificate level qualification (and/or other relevant financial qualifications) will be an advantage.
Do you want to join one of the leading global suppliers of sustainable, and infinitely recyclable packaging? Incredibly proud of the part our plant plays in this global organisation, here at our Wrexham site we have an exciting opportunity join our team as a Plant Co-Ordinator. Joining a fast paced and busy plant we are looking for a dynamic individual to really make the role their own. Your primary focus will be to to provide effective administration support to the Plant Manager, Senior Management, and Engineering Team. As well as ensuring professional communication for internal stakeholders, you will too be the face of the plant welcoming external visitors. Duties will include: Point of contact for facilities management and maintenance. Co-ordinate site facility contractors - building relationships with providers to ensure effective provisions in place Co-ordinate site services facilities i.e. Canteen/Cleaners - build relationship, attending meetings, ensuring compliance with contract and addressing issues etc Schedule, attend and take actions of various meetings Follow up on actions from meetings, collating information and chasing as necessary Create/maintain and monitor plant/corporate communications, acting as the communication champion for the site Management of general housekeeping on site, reviewing, and updating plant information noticeboards/electronic ensuring data is current and relevant Support in daily meetings as required - documenting actions and follow up as required Ensure stationary provision in place for plant (ordering and maintaining stock levels) Create purchase orders for Plant management team as required and follow through for booking in and invoice sign off Arrange hospitality (on site and off site) including refreshments, transport, and accommodation as appropriate ensuring communication to all parties Ensure all incoming and outgoing post is dealt with effectively, including managing the franking of post and arranging couriers as necessary Co-ordinate and maintain inductions for site contractors, ensure records are maintained Administer hotel bookings, car hire and transport for visitors to site and Management team attending meetings off site in compliance with company policy Point of contact for external call to the site/direct to appropriate team Maintain and drive improved performance on site by identifying areas for improvement Holiday/sickness cover for other support functions when necessary Maintaining confidentiality in all matters Purchase orders & invoices Engineering Administration Kelly Services are acting as an Employment Business in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement. As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
May 18, 2024
Full time
Do you want to join one of the leading global suppliers of sustainable, and infinitely recyclable packaging? Incredibly proud of the part our plant plays in this global organisation, here at our Wrexham site we have an exciting opportunity join our team as a Plant Co-Ordinator. Joining a fast paced and busy plant we are looking for a dynamic individual to really make the role their own. Your primary focus will be to to provide effective administration support to the Plant Manager, Senior Management, and Engineering Team. As well as ensuring professional communication for internal stakeholders, you will too be the face of the plant welcoming external visitors. Duties will include: Point of contact for facilities management and maintenance. Co-ordinate site facility contractors - building relationships with providers to ensure effective provisions in place Co-ordinate site services facilities i.e. Canteen/Cleaners - build relationship, attending meetings, ensuring compliance with contract and addressing issues etc Schedule, attend and take actions of various meetings Follow up on actions from meetings, collating information and chasing as necessary Create/maintain and monitor plant/corporate communications, acting as the communication champion for the site Management of general housekeeping on site, reviewing, and updating plant information noticeboards/electronic ensuring data is current and relevant Support in daily meetings as required - documenting actions and follow up as required Ensure stationary provision in place for plant (ordering and maintaining stock levels) Create purchase orders for Plant management team as required and follow through for booking in and invoice sign off Arrange hospitality (on site and off site) including refreshments, transport, and accommodation as appropriate ensuring communication to all parties Ensure all incoming and outgoing post is dealt with effectively, including managing the franking of post and arranging couriers as necessary Co-ordinate and maintain inductions for site contractors, ensure records are maintained Administer hotel bookings, car hire and transport for visitors to site and Management team attending meetings off site in compliance with company policy Point of contact for external call to the site/direct to appropriate team Maintain and drive improved performance on site by identifying areas for improvement Holiday/sickness cover for other support functions when necessary Maintaining confidentiality in all matters Purchase orders & invoices Engineering Administration Kelly Services are acting as an Employment Business in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement. As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Role overview ID: Entity: Vistry Region: Vistry East Anglia Department: Commercial Contract Type: Permanent - Full Time Job Location: Peterborough, Cambridgeshire Date Posted: 05.12.2023 We have an exciting opportunity for a Commercial Administrator to join our team within Vistry East Anglia, at our Peterborough office. As our Commercial Administrator, you will be responsible for ensuring the smooth running of the Commercial Department, and ensure it operates accurately and efficiently in accordance with agreed timetables, whilst assisting with the team providing admin support as and when required. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality 3 GCSE's or equivalent qualifications including Maths and English Experience working in a commercial business environment Good understanding of Microsoft Office, Excel, Outlook Excellent analytical skills and organisation Strong mathematical and IT ability Ability to work under pressure and meet deadlines Ability to work to high degree of accuracy Good telephone manner Excellent communications skills Experience in working in a fast paced, changing environment where priorities can change daily. A good communicator/listener Good team working skills Willing to work extra to meet deadlines as and when the business needs require it Desirable - BTEC diploma or certificate in administration / finance Experience working for a residential house builder ideally within a payment processing environment Basic understanding in using COINS housebuilding software More about the Commercial Administrator role Input and retrieval of data from the in-house computer system. General administration tasks related to the commercial function as noted by the department heads. Telephone communication with site staff, suppliers and other departments. Dealing with general enquiries from other departments within the business. Maintain the group age debt report for the region to keep debt to a minimum. Maintenance of electronic filing systems and archiving when necessary. Sort and process incoming and outgoing post to include date stamping in line with HMRC requirements. Check invoices are correct for VAT or materials/labour deductions for tax purposes. Log queries on invoices to suppliers through to credit or payment. Process electronic/paper invoices in line with the groups 3-way payment process. Produce and maintenance of supplier and subcontractor statements in relation to their accounts. Arranging and communicating monthly Forecast meeting agendas. Maintain and update supply chain documentation. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
May 18, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry East Anglia Department: Commercial Contract Type: Permanent - Full Time Job Location: Peterborough, Cambridgeshire Date Posted: 05.12.2023 We have an exciting opportunity for a Commercial Administrator to join our team within Vistry East Anglia, at our Peterborough office. As our Commercial Administrator, you will be responsible for ensuring the smooth running of the Commercial Department, and ensure it operates accurately and efficiently in accordance with agreed timetables, whilst assisting with the team providing admin support as and when required. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality 3 GCSE's or equivalent qualifications including Maths and English Experience working in a commercial business environment Good understanding of Microsoft Office, Excel, Outlook Excellent analytical skills and organisation Strong mathematical and IT ability Ability to work under pressure and meet deadlines Ability to work to high degree of accuracy Good telephone manner Excellent communications skills Experience in working in a fast paced, changing environment where priorities can change daily. A good communicator/listener Good team working skills Willing to work extra to meet deadlines as and when the business needs require it Desirable - BTEC diploma or certificate in administration / finance Experience working for a residential house builder ideally within a payment processing environment Basic understanding in using COINS housebuilding software More about the Commercial Administrator role Input and retrieval of data from the in-house computer system. General administration tasks related to the commercial function as noted by the department heads. Telephone communication with site staff, suppliers and other departments. Dealing with general enquiries from other departments within the business. Maintain the group age debt report for the region to keep debt to a minimum. Maintenance of electronic filing systems and archiving when necessary. Sort and process incoming and outgoing post to include date stamping in line with HMRC requirements. Check invoices are correct for VAT or materials/labour deductions for tax purposes. Log queries on invoices to suppliers through to credit or payment. Process electronic/paper invoices in line with the groups 3-way payment process. Produce and maintenance of supplier and subcontractor statements in relation to their accounts. Arranging and communicating monthly Forecast meeting agendas. Maintain and update supply chain documentation. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Role Title: Digital Lab Systems Engineer (Test Engineer) Duration: 12 months Location: Harwell, UK (Hybrid) Rate: £300 per day - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role summary The Digital Lab System Engineer will support the delivery of software solutions to enable the operation of laboratory equipment in Quality Control for the QC Labs in Harwell UK. This role will be actively involved in the complete life cycle for laboratory digital solutions. Mainly initial qualification and deployment, but also post-production administration, maintenance activities and system retirement. Here's What You'll Do: Coordinate activities related to the delivery of bench-top laboratory systems for QC Labs in Harwell. Work independently to develop and author System requirements, System Configuration Specification, System Administration SOP, execute test scripts following cGxP. Author, review and approve life cycle documents like Impact assessment, Regulatory applicability and criticality assessments, ERES assessments, etc. Provide administrative support to operate systems and instruments including role management, access management and configuration maintenance. Represent Digital Quality in system validation activities in conjunction with IT Infra, Validation and QA related to implementation of new lab systems and instrument systems and their on-going support. Provide second-tier support to troubleshoot operation and interface of enterprise laboratory systems such as Chromeleon, LIMS, Logilab SDMS, MODA, etc. Provide root cause analysis and triage support to resolve technical issues and deviation investigations related to the operations of lab systems. Participate in the periodic reviews of the systems used in the QC Laboratories, support periodic maintenance activities on the digital systems and assist as digital administrator for the systems. Onsite support will be required. Additional duties may be assigned from time to time. Key Skills/requirements Experience with lab systems, lab instruments or lab automation, implementing and maintaining laboratory systems. Experience authoring and reviewing computer system validation life cycle documents. Experience with CFR21 Part11 and Annex 11 regulations. Good understanding of digital network principles (segmentation, VLANs, Firewall rules). Solid experience with Microsoft Windows environments (client and server). Demonstrated ability to work independently and collaboratively in cross-functional teams. Strong proficiency in English. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
May 18, 2024
Contractor
Role Title: Digital Lab Systems Engineer (Test Engineer) Duration: 12 months Location: Harwell, UK (Hybrid) Rate: £300 per day - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role summary The Digital Lab System Engineer will support the delivery of software solutions to enable the operation of laboratory equipment in Quality Control for the QC Labs in Harwell UK. This role will be actively involved in the complete life cycle for laboratory digital solutions. Mainly initial qualification and deployment, but also post-production administration, maintenance activities and system retirement. Here's What You'll Do: Coordinate activities related to the delivery of bench-top laboratory systems for QC Labs in Harwell. Work independently to develop and author System requirements, System Configuration Specification, System Administration SOP, execute test scripts following cGxP. Author, review and approve life cycle documents like Impact assessment, Regulatory applicability and criticality assessments, ERES assessments, etc. Provide administrative support to operate systems and instruments including role management, access management and configuration maintenance. Represent Digital Quality in system validation activities in conjunction with IT Infra, Validation and QA related to implementation of new lab systems and instrument systems and their on-going support. Provide second-tier support to troubleshoot operation and interface of enterprise laboratory systems such as Chromeleon, LIMS, Logilab SDMS, MODA, etc. Provide root cause analysis and triage support to resolve technical issues and deviation investigations related to the operations of lab systems. Participate in the periodic reviews of the systems used in the QC Laboratories, support periodic maintenance activities on the digital systems and assist as digital administrator for the systems. Onsite support will be required. Additional duties may be assigned from time to time. Key Skills/requirements Experience with lab systems, lab instruments or lab automation, implementing and maintaining laboratory systems. Experience authoring and reviewing computer system validation life cycle documents. Experience with CFR21 Part11 and Annex 11 regulations. Good understanding of digital network principles (segmentation, VLANs, Firewall rules). Solid experience with Microsoft Windows environments (client and server). Demonstrated ability to work independently and collaboratively in cross-functional teams. Strong proficiency in English. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Planning Team Leader Location: Walsall, West Midlands Salary: £33,088 - £35,690 The Vacancy Contract: Permanent, Full Time, 37 hours per week Closing Date: 28 May 2024 Interview Date: 10 June 2024 Are you an experienced Work Planner, with experience of leading a team of Work Planners and Administrators? Do you thrive off a busy, fast paced environment are you a self-starter motivated by problem solving and getting the best outcome for our customers? If so read on! We have an exciting opportunity for a Planning Team Leader to join our Home Maintenance Services Team to manage the day to day running of the Repairs Planning Team. The majority of the role will be managing our Responsive Repairs appointments, ensuring we're adhering to our KPIs and service level agreements, as well as supporting our Voids and Specialist Repairs (i.e. section 11) work streams. You'll need to be comfortable with a range of systems (such as DRS, CRM and Microsoft Office Applications), and be able to analyse a large volume of appointment and job (work in progress) data to ensure resource planning to remain compliant with our service level agreements. We'll also need you to have great communication skills, both with customers, your direct team and with other areas of the organisation - working collaboratively is key. Given the nature of our Repairs service, we'll need you to be flexible with your working pattern as you'll be expected to work between the hours of 8am and 6pm in line with business need. Of course, we're willing to give some of that flexibility back and operate hybrid working. What's in it for you? In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts. We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them. About us Our People Strategy presents a clear picture of how we will achieve our Corporate Plan aim, 'Be an exceptional place to work that attracts , develops and retains talent'. The Strategy focuses on three key themes that help us support our colleagues to make a difference to our customers, the communities we serve and to themselves. It is important to us that we have a diverse workforce, representative of the communities we serve. Equality, diversity and inclusion (EDI) to us means colleagues living our values, dedicated to doing the right thing and exercising good judgement. This will encourage a culture where all can thrive, acknowledging that everyone is different; what matters to us is that everyone can come to work and feel comfortable to be themselves. We are proud to be accredited as a Disability Confident Employer and ensure that disabled people and those with long term health conditions have the opportunity to fulfil their potential and realise their aspirations while working with us. We want to make it clear that we welcome disabled applicants for all our roles. If in doubt look out for the Disability Confident logo. We will ensure that our recruitment process is inclusive and accessible, and we will interview applicants with a disability if they meet the essential criteria for a role. We will also support existing colleagues with a disability or long-term health condition enabling them to stay in work, making reasonable adjustments if necessary.
May 18, 2024
Full time
Planning Team Leader Location: Walsall, West Midlands Salary: £33,088 - £35,690 The Vacancy Contract: Permanent, Full Time, 37 hours per week Closing Date: 28 May 2024 Interview Date: 10 June 2024 Are you an experienced Work Planner, with experience of leading a team of Work Planners and Administrators? Do you thrive off a busy, fast paced environment are you a self-starter motivated by problem solving and getting the best outcome for our customers? If so read on! We have an exciting opportunity for a Planning Team Leader to join our Home Maintenance Services Team to manage the day to day running of the Repairs Planning Team. The majority of the role will be managing our Responsive Repairs appointments, ensuring we're adhering to our KPIs and service level agreements, as well as supporting our Voids and Specialist Repairs (i.e. section 11) work streams. You'll need to be comfortable with a range of systems (such as DRS, CRM and Microsoft Office Applications), and be able to analyse a large volume of appointment and job (work in progress) data to ensure resource planning to remain compliant with our service level agreements. We'll also need you to have great communication skills, both with customers, your direct team and with other areas of the organisation - working collaboratively is key. Given the nature of our Repairs service, we'll need you to be flexible with your working pattern as you'll be expected to work between the hours of 8am and 6pm in line with business need. Of course, we're willing to give some of that flexibility back and operate hybrid working. What's in it for you? In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts. We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them. About us Our People Strategy presents a clear picture of how we will achieve our Corporate Plan aim, 'Be an exceptional place to work that attracts , develops and retains talent'. The Strategy focuses on three key themes that help us support our colleagues to make a difference to our customers, the communities we serve and to themselves. It is important to us that we have a diverse workforce, representative of the communities we serve. Equality, diversity and inclusion (EDI) to us means colleagues living our values, dedicated to doing the right thing and exercising good judgement. This will encourage a culture where all can thrive, acknowledging that everyone is different; what matters to us is that everyone can come to work and feel comfortable to be themselves. We are proud to be accredited as a Disability Confident Employer and ensure that disabled people and those with long term health conditions have the opportunity to fulfil their potential and realise their aspirations while working with us. We want to make it clear that we welcome disabled applicants for all our roles. If in doubt look out for the Disability Confident logo. We will ensure that our recruitment process is inclusive and accessible, and we will interview applicants with a disability if they meet the essential criteria for a role. We will also support existing colleagues with a disability or long-term health condition enabling them to stay in work, making reasonable adjustments if necessary.