School Operations Manager Secondary School Immediate Start Long Term Role to go Permanent South-East London We are looking for an operations manager to start at as soon as possible at a secondary school in the London Borough of Greenwich. The successful applicant will work alongside and be responsible to the school Business Director. Here are some of the key responsibilities of the role: Health and Safety officer and Fire Officer - coordinate, support and advise on all Health and Safety issues across the school Educational Visits Coordinator - ensure all school trips and visits are conducted in a safe manner, ensuring adherence to all policies and procedures to safeguard participating pupils and staff Lettings manager - being responsible for organising all Lettings and out of hours school events Monitoring and coordination of the Facilities Management contract with G4S, to liaise with all PFI stakeholders, and to coordinate the school's use of the school site and buildings during normal school hours School Transport Manager - being responsible for all the administration of, upkeep and use of the school minibuses This role would suit somebody who has previous experience working in a secondary school previously within a business manager of operations manager role and now looking for a long term role with a view to going permanent. Applicants should have experience of managing contracts and performance within a school environment, have excellent organisational, communication and influencing skills and the ability to work on own initiative and drive improvement. Here are some of the benefits of taking up the role: Long Term role with possibility of permanent position Great rates of pay with immediate start Well established staff team with good staff morale Opportunities for career development and CPD Learn from a long standing business director If you have the relevant experience and are available for long term Operations Manager roles immediately, please send for consideration.
May 19, 2024
Full time
School Operations Manager Secondary School Immediate Start Long Term Role to go Permanent South-East London We are looking for an operations manager to start at as soon as possible at a secondary school in the London Borough of Greenwich. The successful applicant will work alongside and be responsible to the school Business Director. Here are some of the key responsibilities of the role: Health and Safety officer and Fire Officer - coordinate, support and advise on all Health and Safety issues across the school Educational Visits Coordinator - ensure all school trips and visits are conducted in a safe manner, ensuring adherence to all policies and procedures to safeguard participating pupils and staff Lettings manager - being responsible for organising all Lettings and out of hours school events Monitoring and coordination of the Facilities Management contract with G4S, to liaise with all PFI stakeholders, and to coordinate the school's use of the school site and buildings during normal school hours School Transport Manager - being responsible for all the administration of, upkeep and use of the school minibuses This role would suit somebody who has previous experience working in a secondary school previously within a business manager of operations manager role and now looking for a long term role with a view to going permanent. Applicants should have experience of managing contracts and performance within a school environment, have excellent organisational, communication and influencing skills and the ability to work on own initiative and drive improvement. Here are some of the benefits of taking up the role: Long Term role with possibility of permanent position Great rates of pay with immediate start Well established staff team with good staff morale Opportunities for career development and CPD Learn from a long standing business director If you have the relevant experience and are available for long term Operations Manager roles immediately, please send for consideration.
Operations Manager (Ground Maintenance) You should be Midlands-based, with travel expected to different sites dependent on your location Highly Competitive Salary + Hybrid Working + Career Progression + Car allowance + Insurances + Pension Are you an Operations Manager with experience of working in the Ground Maintenance or Landscaping sectors, looking for an exciting new role within a market-leading business, offering the chance to manage an exciting skilled team working with a large defence client and with extensive career progression opportunities? The business is an industry-leading organization in the fields of Ground Maintenance, Landscaping & Civil Engineering who recognize hard work and dedication and are willing to invest in you, so you can reap in rewards. The purpose is to be responsible for all contracts within the operational remit, reporting directly to the Operations Director. Taking full profit and loss responsibility for all contracts and activities; ensuring the delivery of first-class levels of service, focusing on achievement of financial targets and driving the development of maintenance business across a number of contracts and locations. Your Role: Act as the key contact for senior client officers across all contracts in the area. Ensure client relationships are developed with integrity at all levels. Ensure that systems are being fully used at the contract to ensure complete focus on past, present and future of income, expenditure and margin and that contract management are always abreast of their financial position. Diverse responsibilities including ground maintenance at RAF airfields, sports facilities, high-level expectations, and explosive areas. Responsible for providing leadership and direction to direct reports. Focus on compliance across the contract, with the requirements of the Company's integrated management system. Ensure all direct reports focus on complying with the relevant Health and Safety legislation. Develop relationships with senior officers in target organisations across the area. Take proactive action with current clients in relation to additional works or services. Ideal candidates will have the following: Highly experienced operational manager with track record of successfully managing multiple clients within the ground's maintenance sector. Experience of managing operations across an area of around 1million plus sales PA. Specific proven track record of successful contract turns around and of growing a contract. Business development skills with experience of strategic tendering First class motivational and management skills They must be hands on and present as they will be out on-site and have lots of client interaction. Must be able to pass security clearance up to SC - this means they will need references and must have lived in the UK for 5 years. Excellent opportunity to join an organisation willing to invest in your future! Please send CV for full job description and an informal chat.
May 19, 2024
Full time
Operations Manager (Ground Maintenance) You should be Midlands-based, with travel expected to different sites dependent on your location Highly Competitive Salary + Hybrid Working + Career Progression + Car allowance + Insurances + Pension Are you an Operations Manager with experience of working in the Ground Maintenance or Landscaping sectors, looking for an exciting new role within a market-leading business, offering the chance to manage an exciting skilled team working with a large defence client and with extensive career progression opportunities? The business is an industry-leading organization in the fields of Ground Maintenance, Landscaping & Civil Engineering who recognize hard work and dedication and are willing to invest in you, so you can reap in rewards. The purpose is to be responsible for all contracts within the operational remit, reporting directly to the Operations Director. Taking full profit and loss responsibility for all contracts and activities; ensuring the delivery of first-class levels of service, focusing on achievement of financial targets and driving the development of maintenance business across a number of contracts and locations. Your Role: Act as the key contact for senior client officers across all contracts in the area. Ensure client relationships are developed with integrity at all levels. Ensure that systems are being fully used at the contract to ensure complete focus on past, present and future of income, expenditure and margin and that contract management are always abreast of their financial position. Diverse responsibilities including ground maintenance at RAF airfields, sports facilities, high-level expectations, and explosive areas. Responsible for providing leadership and direction to direct reports. Focus on compliance across the contract, with the requirements of the Company's integrated management system. Ensure all direct reports focus on complying with the relevant Health and Safety legislation. Develop relationships with senior officers in target organisations across the area. Take proactive action with current clients in relation to additional works or services. Ideal candidates will have the following: Highly experienced operational manager with track record of successfully managing multiple clients within the ground's maintenance sector. Experience of managing operations across an area of around 1million plus sales PA. Specific proven track record of successful contract turns around and of growing a contract. Business development skills with experience of strategic tendering First class motivational and management skills They must be hands on and present as they will be out on-site and have lots of client interaction. Must be able to pass security clearance up to SC - this means they will need references and must have lived in the UK for 5 years. Excellent opportunity to join an organisation willing to invest in your future! Please send CV for full job description and an informal chat.
Location: Mobile around London and Thames Valley Working hours: 8am - 5pm, Monday - Friday Benefits : Car Allowance, 25 Days Holiday + BH, Company Pension, Private Healthcare, Company Sick Pay, Flex Benefits (EMCOR UK discount scheme) About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Location: Mobile around London and Thames Valley Salary: £70,000 per annum DOE Working hours: 8am - 5pm, Monday - Friday Benefits : Car Allowance, 25 Days Holiday + BH, Company Pension, Private Healthcare, Company Sick Pay, Flex Benefits (EMCOR UK discount scheme) About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Role Overview: Due to planned and very exciting growth we are looking to employ an Head of Projects who can combine strategy development with tactical delivery to lead operational activities across a Portfolio of a key customer sites. Managing a team of managers and reporting into the Project Director, we will be looking to you to ensure the cost effective and timely delivery of all project obligations and service provisions. Focus on building relationships with all managers, clients, operational and FM team across the UK is a key part of the role, as is the ability to hit the ground running. Good project and people management skills are essential. Due to planned and very exciting growth we are looking to employ an Head of Projects who can combine strategy development with tactical delivery to lead operational activities across a Portfolio of a key customer sites. Managing a team of managers and reporting into the Project Director, we will be looking to you to ensure the cost effective and timely delivery of all project obligations and service provisions. Focus on building relationships with all managers, clients, operational and FM team across the UK is a key part of the role, as is the ability to hit the ground running. Good project and people management skills are essential. This is a role with exciting scope for growth into a Head of Project role for the right candidate. We look for people with a positive, can-do attitude and the ability to fit into and take leadership of a fast-growing team What you'll do: Be responsible to the Project Director for the P&L of the Account and to lead and direct project activities in order to maintain and improve the net profitability of the business Develop strong relationships with client staff and their representatives applying Key Account Management principles in order to foster good working relationships at every level and optimise the commercial position of EMCOR UK Prepare with the Project Director an annual business plan and budget for the contract portfolio Carry out regular monthly Project reviews of P&L accountability; including progress of projects; quality; H&SW; Relationships Manage sub-contractors effectively both financially and commercially. Ensure all EMCOR procurement processes and procedures are followed Develop and maintain relationships with all the clients departments including those of the operational and FM teams Ensure management and close supervision of site-based EMCOR UK staff, off site EMCOR support staff when visiting site and sub-contractors Provide leadership and direction to site-based staff and Project Managers, developing skills matrix and development plan Take ownership of projects and provide support as and when required Ensure correct skill & competence levels of site-based team to meet the contract scope Preparation of the monthly report for the Project Director and Client, listing all relevant site-based activities that occurred during the month including proposals and tenders completed Be conversant with all statutory compliance processes and procedures such as CDM 2015; Building Regulations; British Standards; RIBA Stages and those set out within a specification Ensure that all EMCOR policies, procedures and standards are in place and adhered too Ensure the Projects has suitable, qualified and experienced management teams in place within an appropriate reporting structure, by deploying appropriate HR strategies to recruit, develop, motivate motivate and retain the required management capabilities Ensure that all operational activities are conducted in accordance with standard EMCOR policies and procedures; in particular: -Health, Safety, Quality and the Environment -Financial Reporting -Commercial and legislative -HR and Employee Welfare -EMCOR Standards of Conduct and Code of Ethics Develop an organisational culture, which reflects the EMCOR Brand and core values of the business, such that a positive employee relations climate and working environment of continuous improvement is created in order to drive demonstrable value to the client and make life easier for all To actively and positively promote the image of EMCOR and the wider EMCOR Group at all times and to maintain good working relationships with clients, suppliers and other external parties A thorough knowledge of Project Management services within the UK such as Civils; Fit Out; Life Cycle replacement and Energy An effective and progressive leader with experience of directing and developing multi-disciplined teams across wide geographical territories An experienced leader of change with the ability to lead and direct others towards acceptance of new business ideas, methods and working practices. A clear understanding of transformational leadership and an ability to change organisations, culture and behaviours A driver of people and projects with a very strong commercial awareness and a track record of achievement on complex and demanding contracts and accounts Ability and experience in developing strong relationships with key customers to support account development and long-term sustainable and profitable tenure A proven track record of setting up and managing supply chain partners, multiple suppliers and sub-contractors Educated to degree level and a member of a relevant professional institute Person Specification Who you'll be: A natural leader with obvious gravitas and charisma to stand out amongst others and the ability to bring the best out of people Strong commercial acumen An obvious empathy with customers and clients, an ability to quickly grasp their needs and an ability to galvanise resources to satisfy clients demands An ability to quickly grasp changing needs and the talent to translate these into operational reality An ability to identify and drive through 'win-win' solutions when even under considerable or sustained pressure A self-starter who is not afraid to challenge received wisdom and has the resilience to pursue legitimate business aims and objectives The energy and infectious enthusiasm to get things done Extensive experience within a similar management role Appropriate trade qualifications either Electrical or Mechanical of fabric Management and leadership training Coaching / Development Good IT skills including Excel, MS Projects, Office 365, PowerPoint and Word Must be able to demonstrate leadership qualities A good Level of interpersonal and customer relationship skills Valid full driving licence At EMCOR UK . click apply for full job details
May 18, 2024
Full time
Location: Mobile around London and Thames Valley Working hours: 8am - 5pm, Monday - Friday Benefits : Car Allowance, 25 Days Holiday + BH, Company Pension, Private Healthcare, Company Sick Pay, Flex Benefits (EMCOR UK discount scheme) About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Location: Mobile around London and Thames Valley Salary: £70,000 per annum DOE Working hours: 8am - 5pm, Monday - Friday Benefits : Car Allowance, 25 Days Holiday + BH, Company Pension, Private Healthcare, Company Sick Pay, Flex Benefits (EMCOR UK discount scheme) About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Role Overview: Due to planned and very exciting growth we are looking to employ an Head of Projects who can combine strategy development with tactical delivery to lead operational activities across a Portfolio of a key customer sites. Managing a team of managers and reporting into the Project Director, we will be looking to you to ensure the cost effective and timely delivery of all project obligations and service provisions. Focus on building relationships with all managers, clients, operational and FM team across the UK is a key part of the role, as is the ability to hit the ground running. Good project and people management skills are essential. Due to planned and very exciting growth we are looking to employ an Head of Projects who can combine strategy development with tactical delivery to lead operational activities across a Portfolio of a key customer sites. Managing a team of managers and reporting into the Project Director, we will be looking to you to ensure the cost effective and timely delivery of all project obligations and service provisions. Focus on building relationships with all managers, clients, operational and FM team across the UK is a key part of the role, as is the ability to hit the ground running. Good project and people management skills are essential. This is a role with exciting scope for growth into a Head of Project role for the right candidate. We look for people with a positive, can-do attitude and the ability to fit into and take leadership of a fast-growing team What you'll do: Be responsible to the Project Director for the P&L of the Account and to lead and direct project activities in order to maintain and improve the net profitability of the business Develop strong relationships with client staff and their representatives applying Key Account Management principles in order to foster good working relationships at every level and optimise the commercial position of EMCOR UK Prepare with the Project Director an annual business plan and budget for the contract portfolio Carry out regular monthly Project reviews of P&L accountability; including progress of projects; quality; H&SW; Relationships Manage sub-contractors effectively both financially and commercially. Ensure all EMCOR procurement processes and procedures are followed Develop and maintain relationships with all the clients departments including those of the operational and FM teams Ensure management and close supervision of site-based EMCOR UK staff, off site EMCOR support staff when visiting site and sub-contractors Provide leadership and direction to site-based staff and Project Managers, developing skills matrix and development plan Take ownership of projects and provide support as and when required Ensure correct skill & competence levels of site-based team to meet the contract scope Preparation of the monthly report for the Project Director and Client, listing all relevant site-based activities that occurred during the month including proposals and tenders completed Be conversant with all statutory compliance processes and procedures such as CDM 2015; Building Regulations; British Standards; RIBA Stages and those set out within a specification Ensure that all EMCOR policies, procedures and standards are in place and adhered too Ensure the Projects has suitable, qualified and experienced management teams in place within an appropriate reporting structure, by deploying appropriate HR strategies to recruit, develop, motivate motivate and retain the required management capabilities Ensure that all operational activities are conducted in accordance with standard EMCOR policies and procedures; in particular: -Health, Safety, Quality and the Environment -Financial Reporting -Commercial and legislative -HR and Employee Welfare -EMCOR Standards of Conduct and Code of Ethics Develop an organisational culture, which reflects the EMCOR Brand and core values of the business, such that a positive employee relations climate and working environment of continuous improvement is created in order to drive demonstrable value to the client and make life easier for all To actively and positively promote the image of EMCOR and the wider EMCOR Group at all times and to maintain good working relationships with clients, suppliers and other external parties A thorough knowledge of Project Management services within the UK such as Civils; Fit Out; Life Cycle replacement and Energy An effective and progressive leader with experience of directing and developing multi-disciplined teams across wide geographical territories An experienced leader of change with the ability to lead and direct others towards acceptance of new business ideas, methods and working practices. A clear understanding of transformational leadership and an ability to change organisations, culture and behaviours A driver of people and projects with a very strong commercial awareness and a track record of achievement on complex and demanding contracts and accounts Ability and experience in developing strong relationships with key customers to support account development and long-term sustainable and profitable tenure A proven track record of setting up and managing supply chain partners, multiple suppliers and sub-contractors Educated to degree level and a member of a relevant professional institute Person Specification Who you'll be: A natural leader with obvious gravitas and charisma to stand out amongst others and the ability to bring the best out of people Strong commercial acumen An obvious empathy with customers and clients, an ability to quickly grasp their needs and an ability to galvanise resources to satisfy clients demands An ability to quickly grasp changing needs and the talent to translate these into operational reality An ability to identify and drive through 'win-win' solutions when even under considerable or sustained pressure A self-starter who is not afraid to challenge received wisdom and has the resilience to pursue legitimate business aims and objectives The energy and infectious enthusiasm to get things done Extensive experience within a similar management role Appropriate trade qualifications either Electrical or Mechanical of fabric Management and leadership training Coaching / Development Good IT skills including Excel, MS Projects, Office 365, PowerPoint and Word Must be able to demonstrate leadership qualities A good Level of interpersonal and customer relationship skills Valid full driving licence At EMCOR UK . click apply for full job details
We have an exciting opportunity for a MIS Data & Funding Manager to provide effective leadership and line management of the roles within Data services and Contracts, that manage the MIS and its functionality, the funded learner data, exports and reporting and contractual financial management activity. To provide strategic direction and operational decision making to enable Training 2000 to meet its contractual obligations and provide financial, quality and performance management information to the business. Some of the key duties of the role will include: To provide effective leadership and line management of System development and report writing staff to ensure: That data management systems are implemented, maintained, secure, sustainable and continuously reviewed to achieve efficient data management. Financial, quality and performance reports are available to the business to inform decisions and bids, provide visibility to leadership, to respond to external contractual requests and to manage operational performance. Provide line management of the contract specialist staff to ensure: The integrity and timeliness of data exported to funding bodies through the use of PDSATs, The Apprenticeship Service, Funding & Monitoring reports, and other government funding systems. Accurate and timely invoicing, crediting, and payment in line with contractual requirements. Line Manage the Data Co-ordinators through the Data Co-ordinator Team Leader to ensure integrity of data that is compliant and timely management of starters, leavers, changes and archiving of learner data. To lead on the funding data / management information strategy aligning development plans to UCLan's strategy to maximise associated benefits and efficiencies and achieve consistency across the group. To drive a data compliant culture through developing, embedding, and driving policies, processes and procedures which relate to data processing and management. Some essential requirements: Comprehensive knowledge of Government contractual obligations and funding rules in relation to funded training in particular Apprenticeships and Traineeships. High level knowledge and use of various MIS including Maytas and other further education systems. Strong knowledge of the successful performance criteria of funded provision and how to manage data to drive success. Highly effective and consistent communication and active listening skills. Strong organisational and presentation skills. A positive and proactive approach in anticipating customer requirements and delivery to high standards of customer satisfaction. Positive team player to ensure company wide solutions and improvements are effective. Desirable requirements: Possession of professional qualification in accordance with position held, i.e. relevant degree. Management qualification. Ability to design and deliver staff training aligned to the remit of the department. Why work for Training 2000? We believe Training 2000 is a great place to work. We genuinely care about our employees and offer a highly competitive benefits package, including: 27 days holiday (increasing to 32 days in accordance with service) plus Bank Holidays (pro rata for part-time staff) Opportunity to purchase an additional 5 day holiday per year Birthday leave Contributory pension scheme (after a qualifying period) Life insurance based on 4 x annual salary Health Cash Plan (after qualifying period) Annual CPD days and opportunities for career development and progression Family friendly policies Modern facilities and on-site cafeteria Remote working Free parking (on and off-site) Access to Employee Assistance Programme Closing date: Sunday, 26 May 2024 Location: Blackburn Contract type: Permanent Department: Data Services Hours: 37.5 hours per week Safeguarding Statement Training 2000 is committed to safeguarding and promoting the welfare of children and young people and expects all staff, learners, sub-contractors, employers, and visitors to share this commitment. All appointments are subject to the receipt of enhanced clearance through the Disclosure and Barring Service (DBS) or a check via the Update Service as well as other recruitment checks. In line with Keeping Children Safe in Education guidance, we conduct online / social media checks for all candidates shortlisted for interviews to ascertain their suitability to work with children and young people. Training 2000 are committed to equality, diversity, and access for all. We reserve the right to close this job vacancy early if we find a suitable candidate before the closing date.
May 17, 2024
Full time
We have an exciting opportunity for a MIS Data & Funding Manager to provide effective leadership and line management of the roles within Data services and Contracts, that manage the MIS and its functionality, the funded learner data, exports and reporting and contractual financial management activity. To provide strategic direction and operational decision making to enable Training 2000 to meet its contractual obligations and provide financial, quality and performance management information to the business. Some of the key duties of the role will include: To provide effective leadership and line management of System development and report writing staff to ensure: That data management systems are implemented, maintained, secure, sustainable and continuously reviewed to achieve efficient data management. Financial, quality and performance reports are available to the business to inform decisions and bids, provide visibility to leadership, to respond to external contractual requests and to manage operational performance. Provide line management of the contract specialist staff to ensure: The integrity and timeliness of data exported to funding bodies through the use of PDSATs, The Apprenticeship Service, Funding & Monitoring reports, and other government funding systems. Accurate and timely invoicing, crediting, and payment in line with contractual requirements. Line Manage the Data Co-ordinators through the Data Co-ordinator Team Leader to ensure integrity of data that is compliant and timely management of starters, leavers, changes and archiving of learner data. To lead on the funding data / management information strategy aligning development plans to UCLan's strategy to maximise associated benefits and efficiencies and achieve consistency across the group. To drive a data compliant culture through developing, embedding, and driving policies, processes and procedures which relate to data processing and management. Some essential requirements: Comprehensive knowledge of Government contractual obligations and funding rules in relation to funded training in particular Apprenticeships and Traineeships. High level knowledge and use of various MIS including Maytas and other further education systems. Strong knowledge of the successful performance criteria of funded provision and how to manage data to drive success. Highly effective and consistent communication and active listening skills. Strong organisational and presentation skills. A positive and proactive approach in anticipating customer requirements and delivery to high standards of customer satisfaction. Positive team player to ensure company wide solutions and improvements are effective. Desirable requirements: Possession of professional qualification in accordance with position held, i.e. relevant degree. Management qualification. Ability to design and deliver staff training aligned to the remit of the department. Why work for Training 2000? We believe Training 2000 is a great place to work. We genuinely care about our employees and offer a highly competitive benefits package, including: 27 days holiday (increasing to 32 days in accordance with service) plus Bank Holidays (pro rata for part-time staff) Opportunity to purchase an additional 5 day holiday per year Birthday leave Contributory pension scheme (after a qualifying period) Life insurance based on 4 x annual salary Health Cash Plan (after qualifying period) Annual CPD days and opportunities for career development and progression Family friendly policies Modern facilities and on-site cafeteria Remote working Free parking (on and off-site) Access to Employee Assistance Programme Closing date: Sunday, 26 May 2024 Location: Blackburn Contract type: Permanent Department: Data Services Hours: 37.5 hours per week Safeguarding Statement Training 2000 is committed to safeguarding and promoting the welfare of children and young people and expects all staff, learners, sub-contractors, employers, and visitors to share this commitment. All appointments are subject to the receipt of enhanced clearance through the Disclosure and Barring Service (DBS) or a check via the Update Service as well as other recruitment checks. In line with Keeping Children Safe in Education guidance, we conduct online / social media checks for all candidates shortlisted for interviews to ascertain their suitability to work with children and young people. Training 2000 are committed to equality, diversity, and access for all. We reserve the right to close this job vacancy early if we find a suitable candidate before the closing date.
Account Director William Martin Location: Remote with travel to meet with colleagues and clients (including regular meetings in London) Salary: £45,000 per annum with Bonus and Car Allowance Job Type: Full time / Permanent Job Description About Us William Martin, part of the wider Marlowe SRC division, are at the forefront of revolutionising health and safety compliance solutions. With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes. Our dedicated team of professionals merges deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards. Join us in crafting a future where compliance is more than just a necessity; it's the bedrock of sustainable and flourishing businesses. William Martin Compliance is not just your safety partner but also your pathway to success. About the role The purpose of the job is to be responsible for the delivery of consultancy services to assigned key clients with the support of Technical Account Managers. You will be responsible for overseeing the service deliverables and the technical service specific aspects of individual contracts. Our new Account Director will be a qualified health and safety / fire safety consultant or will possess a sufficient level of relevant technical knowledge and experience and will be responsible for managing our larger property management clients. The Account Director will liaise directly with the clients' Health and Safety team, Facilities Managers and with William Martin Compliance Service Director(s), Team Managers, Technical Managers, Consultants and the Helpdesk team. The role will involve a mixture of business administration, including ensuring services are delivered to the Company's profit targets, drafting up fee proposals, reviewing fees, upselling opportunities and debt management etc., and in accordance with agreed Client Protocols. The Account Director will be at the forefront of our delivery of a high level, responsive quality service to clients and as such, excellent communication skills and a 'can-do' attitude are key. Mental agility and a pro-active approach to problem solving are essential - planning ahead to foresee potential issues and taking personal responsibility for completing tasks. The role is home-based with travel to meet with colleagues and clients (including regular meetings in London). Key Duties: Deal with enquiries from clients and direct client communications. Keep the Client Management Director fully briefed of client specific developments / issues which may arise. Attend client meetings / briefings with the Technical Account Managers or independently, as appropriate. Be proactive and use initiative to develop client accounts through offering additional services to grow the value of accounts year on year. Ensure clients are informed of any high risk / P1 issues arising in accordance with specific client protocols (note that this may be the direct responsibility of the Technical Account Manager). Oversee the QA procedure (in consultation with the Quality, Accreditations and SHE Manager) in terms of ensuring reports are being produced in accordance with SLAs, Client Protocols, WMC standards, as well as legislative requirements and industry standards. Ensure feedback to Consultants via Team Managers / Technical Managers is constructive, balanced and appropriate. Implement and track quality objectives / KPIs. Oversee the adherence to SLAs and co-ordinate with the scheduling team re consultants' visits to ensure SLAs are being met. Oversee the issuing of guidance via client protocols on common issues, new legislation and guidance and client requirements. Assist in the briefing of the Consultant teams on client-specific issues at Consultant meetings. Overseeing the technical responses to H&S / Fire etc. enquiries and meetings around this, any enforcement action, updates to templates, etc. and discussion with clients ahead of such changes. Be fully acquainted with the Meridian risk management system, Report Writer software and the client specific modifications to these systems. Co-ordinate with the Meridian software team to resolve Report Writer issues. Work with the Development Team as appropriate to enhance Meridian or Applications for the client (in strict accordance with WMC new software development protocols). Liaise with the Service Director(s) to ensure consistency across the service disciplines. Oversee the process, together with the Technical Account Managers and Team Managers / Technical Managers, of ensuring Consultants, and particularly new starters, gain knowledge of client accounts. Help to identify Consultant skills / training requirements and to communicate these to the appropriate Team Manager / Technical Manager. Work with Technical Account Manager(s) to produce monthly / annual client reports. Produce and analyse regular and ad-hoc reports of actions raised by Consultants across each client, for example. Identify any significant trends or patterns and identify appropriate recommendations. Monitor progress in closing client-specific Helpdesk tasks, in accordance with client-specific SLAs. Update client specific training materials, as required, to reflect changes in legislation, changes to client policies and procedures etc. Liaise with Training Administrator(s) regarding the planning and scheduling of client training - both online and face-to-face. Assist in the delivery of training to client staff on use of the Meridian system (face-to-face and via Web-Ex) and possibly face-to-face health and safety training (dependant on experience). Managing direct reports (Technical Account Managers). Periodically undertake consultancy services directly, as required. Assist where required to develop WMC internal safety systems and processes. Assist in mobilisation of new client contracts. Monitor and update the company forecast information on a regular basis. Liaise with the Finance Team to ensure client debt is addressed on a regular basis, escalating this to the client where required. Work on annual cost projections and forecasts, reviewing client fees on an annual basis. Provide quotes and fees for complex sites and new mobilisations (i.e. those outside the fee matrix). Oversee and report on client feedback, investigating any negative feedback and addressing corrective actions with the Team Managers / Technical Managers. Where required, co-ordinate and report on annual client feedback surveys. Liaise with external bodies that may complete work on our behalf (tracking their SLAs and escalating any concerns where appropriate). Also, ensuring timely payment to any such external bodies. Produce and communicate agendas and minutes if required. What you will need Essential NEBOSH H&S Diploma or equivalent and a minimum 5 years' experience in advising on H&S / Fire Safety / Asbestos/ Legionella. Ability to work autonomously Willingness to travel (likely to be 60% home based) Ability to work on own initiative and pro-active approach to problem solving Excellent communication skills, both verbal and written. Ability to effectively interact with stakeholders at all levels, including senior executives, technical teams, and business users. Experience of Microsoft Office, other collaborative working systems is essential, as is a thorough working knowledge of Meridian. Desired Ability to deliver training courses Knowledge of FM / Property Management Environmental Knowledge / Qualification Personal Attributes Strong technical, commercial, organisation and operational skills with attention to detail. Honest, trustworthy, and able to work with integrity. Entrepreneurial mindset, with the ability to take an idea and turn it into reality. Customer focused with excellent communication and engagement skills. Strong analytical and problem-solving abilities, with a focus on delivering practical and effective solutions. Ability to make informed decisions under pressure and navigate complex situations. Results orientated with a proven ability to deliver projects on time, within budget, and meeting quality standards. Track record of successfully managing project scope, resources, and risks. Ability to adapt thrive in a fast-paced and dynamic environment. Willingness to embrace change and navigate through ambiguity. Why join us? People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way. Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life. Benefits: 25 days annual leave plus bank holidays Contributory pension scheme Voluntary private medical Simply health care plan Gym and retail discounts . click apply for full job details
May 17, 2024
Full time
Account Director William Martin Location: Remote with travel to meet with colleagues and clients (including regular meetings in London) Salary: £45,000 per annum with Bonus and Car Allowance Job Type: Full time / Permanent Job Description About Us William Martin, part of the wider Marlowe SRC division, are at the forefront of revolutionising health and safety compliance solutions. With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes. Our dedicated team of professionals merges deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards. Join us in crafting a future where compliance is more than just a necessity; it's the bedrock of sustainable and flourishing businesses. William Martin Compliance is not just your safety partner but also your pathway to success. About the role The purpose of the job is to be responsible for the delivery of consultancy services to assigned key clients with the support of Technical Account Managers. You will be responsible for overseeing the service deliverables and the technical service specific aspects of individual contracts. Our new Account Director will be a qualified health and safety / fire safety consultant or will possess a sufficient level of relevant technical knowledge and experience and will be responsible for managing our larger property management clients. The Account Director will liaise directly with the clients' Health and Safety team, Facilities Managers and with William Martin Compliance Service Director(s), Team Managers, Technical Managers, Consultants and the Helpdesk team. The role will involve a mixture of business administration, including ensuring services are delivered to the Company's profit targets, drafting up fee proposals, reviewing fees, upselling opportunities and debt management etc., and in accordance with agreed Client Protocols. The Account Director will be at the forefront of our delivery of a high level, responsive quality service to clients and as such, excellent communication skills and a 'can-do' attitude are key. Mental agility and a pro-active approach to problem solving are essential - planning ahead to foresee potential issues and taking personal responsibility for completing tasks. The role is home-based with travel to meet with colleagues and clients (including regular meetings in London). Key Duties: Deal with enquiries from clients and direct client communications. Keep the Client Management Director fully briefed of client specific developments / issues which may arise. Attend client meetings / briefings with the Technical Account Managers or independently, as appropriate. Be proactive and use initiative to develop client accounts through offering additional services to grow the value of accounts year on year. Ensure clients are informed of any high risk / P1 issues arising in accordance with specific client protocols (note that this may be the direct responsibility of the Technical Account Manager). Oversee the QA procedure (in consultation with the Quality, Accreditations and SHE Manager) in terms of ensuring reports are being produced in accordance with SLAs, Client Protocols, WMC standards, as well as legislative requirements and industry standards. Ensure feedback to Consultants via Team Managers / Technical Managers is constructive, balanced and appropriate. Implement and track quality objectives / KPIs. Oversee the adherence to SLAs and co-ordinate with the scheduling team re consultants' visits to ensure SLAs are being met. Oversee the issuing of guidance via client protocols on common issues, new legislation and guidance and client requirements. Assist in the briefing of the Consultant teams on client-specific issues at Consultant meetings. Overseeing the technical responses to H&S / Fire etc. enquiries and meetings around this, any enforcement action, updates to templates, etc. and discussion with clients ahead of such changes. Be fully acquainted with the Meridian risk management system, Report Writer software and the client specific modifications to these systems. Co-ordinate with the Meridian software team to resolve Report Writer issues. Work with the Development Team as appropriate to enhance Meridian or Applications for the client (in strict accordance with WMC new software development protocols). Liaise with the Service Director(s) to ensure consistency across the service disciplines. Oversee the process, together with the Technical Account Managers and Team Managers / Technical Managers, of ensuring Consultants, and particularly new starters, gain knowledge of client accounts. Help to identify Consultant skills / training requirements and to communicate these to the appropriate Team Manager / Technical Manager. Work with Technical Account Manager(s) to produce monthly / annual client reports. Produce and analyse regular and ad-hoc reports of actions raised by Consultants across each client, for example. Identify any significant trends or patterns and identify appropriate recommendations. Monitor progress in closing client-specific Helpdesk tasks, in accordance with client-specific SLAs. Update client specific training materials, as required, to reflect changes in legislation, changes to client policies and procedures etc. Liaise with Training Administrator(s) regarding the planning and scheduling of client training - both online and face-to-face. Assist in the delivery of training to client staff on use of the Meridian system (face-to-face and via Web-Ex) and possibly face-to-face health and safety training (dependant on experience). Managing direct reports (Technical Account Managers). Periodically undertake consultancy services directly, as required. Assist where required to develop WMC internal safety systems and processes. Assist in mobilisation of new client contracts. Monitor and update the company forecast information on a regular basis. Liaise with the Finance Team to ensure client debt is addressed on a regular basis, escalating this to the client where required. Work on annual cost projections and forecasts, reviewing client fees on an annual basis. Provide quotes and fees for complex sites and new mobilisations (i.e. those outside the fee matrix). Oversee and report on client feedback, investigating any negative feedback and addressing corrective actions with the Team Managers / Technical Managers. Where required, co-ordinate and report on annual client feedback surveys. Liaise with external bodies that may complete work on our behalf (tracking their SLAs and escalating any concerns where appropriate). Also, ensuring timely payment to any such external bodies. Produce and communicate agendas and minutes if required. What you will need Essential NEBOSH H&S Diploma or equivalent and a minimum 5 years' experience in advising on H&S / Fire Safety / Asbestos/ Legionella. Ability to work autonomously Willingness to travel (likely to be 60% home based) Ability to work on own initiative and pro-active approach to problem solving Excellent communication skills, both verbal and written. Ability to effectively interact with stakeholders at all levels, including senior executives, technical teams, and business users. Experience of Microsoft Office, other collaborative working systems is essential, as is a thorough working knowledge of Meridian. Desired Ability to deliver training courses Knowledge of FM / Property Management Environmental Knowledge / Qualification Personal Attributes Strong technical, commercial, organisation and operational skills with attention to detail. Honest, trustworthy, and able to work with integrity. Entrepreneurial mindset, with the ability to take an idea and turn it into reality. Customer focused with excellent communication and engagement skills. Strong analytical and problem-solving abilities, with a focus on delivering practical and effective solutions. Ability to make informed decisions under pressure and navigate complex situations. Results orientated with a proven ability to deliver projects on time, within budget, and meeting quality standards. Track record of successfully managing project scope, resources, and risks. Ability to adapt thrive in a fast-paced and dynamic environment. Willingness to embrace change and navigate through ambiguity. Why join us? People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way. Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life. Benefits: 25 days annual leave plus bank holidays Contributory pension scheme Voluntary private medical Simply health care plan Gym and retail discounts . click apply for full job details
Job Title: Technical Sales Engineer Location: Based at Southside, Bredbury but some flexibility to travel/work at other sites Salary: 28,000 - 38,000 per annum (dependent on experience) Job Type: Full time, Permanent Working Hours: 38 hrs per week, Mon to Thurs 07:30 to 16:00 and Friday 07:30 to 12:50 Company Overview: Heat Trace is part of the Global NIBE Group, part of NIBE Element (the world's largest element manufacturer) and represents NIBE in the UK as one of over 80 Group companies that are based all over the world. NIBE is a global group that develops and manufactures intelligent, energy-efficient indoor comfort solutions for all types of properties. This allows our clients to reduce their energy consumption and their impact on the environment. NIBE Element manufactures components and solutions for intelligent heating and control for industry and infrastructure. Heat Trace is a manufacturing and engineering company with our headquarters and main manufacturing unit in Helsby Cheshire, we also have two manufacturing facilities at Bredbury, Stockport. The prime activity of the business is the manufacture of highly technical heating cables for use predominantly in the oil and gas and advanced processing industries . About the Role: The Main Purpose of the post will be to combine technical knowledge with sales skills to consult with existing and potential new customer on a wide range of products. Your main purpose will also be to: Expand market awareness of products and expertise, managing projects and relationships with customers Provide both pre and after sales advice Support customer service/sales team with queries and customer requests Main Responsibilities: Liaise with Customers to assist with technical aspects of business development Create and deliver technical presentations demonstrating how products meet customer requirements Identify customer needs, handle queries, agree specifications, engineering adaptations of products Develop and support customer base, identify new markets, potential customers and new accounts Negotiate tender and contract terms and conditions to meet customer/company need Look for the opportunities to upsell products/create new opportunities Generate technical sales proposals and contracts Maintain customer communication and sales in CRM Develop, manage and deliver sales administration, reports and data Research options/request quotes for outsourced components of project/custom product Work with the wider team to ensure development schedules are being met Support the wider sales team as required Develop and maintain long term customer relationships Provide pre-sales technical assistance and product education/after sales support Prepare cost estimates liaising with the Technical Manager Provide input into the design of custom made product About You: Professional/ Qualifications & Education: HNC or Degree in a suitable engineering, technical or mechanical discipline Experience: Essential Experience: Technical Engineering/Specifications ISO 9001 Desirable Experience: Customer facing / sales role (Desirable) 5S experience(Desirable) Lean manufacturing (Desirable) Offshore manufacturing (Desirable) Hazardous Area Products Knowledge / Proven Ability: Essential Knowledge / Proven Ability: Working to tight deadlines Managing project work, multiple projects simultaneously Commercial Acumen Desirable Knowledge / Proven Ability: Experience in the heating element industry Experience in the Heat Tracing Skills: Essential Skills: Excellent IT skills (MS Office) Use of CRM systems Desirable Skills: Solidworks /AutoCAD LT/AutoCAD Invertor Personal Qualities (Essential) : Excellent communication skills Time management/organisational skills Innovative Proactive What we can offer you: 25 days holiday plus bank holidays increasing with service. Learning and development opportunities Cash Health Plan and EAP Free onsite parking Company Social Events Company Pension Scheme in line with auto enrolment Referral Scheme Please Note: No agencies. Candidates with the relevant experience or job titles of: Sales Engineer, Technical Sales, Field Sales, Technical Sales Exec, Technical Sales Coordinator, Technical Sales Executive, Business Development Manager, Business Development, Key Sales, Business Developer, Sales Executive, Direct Sales, Sales Development, Business Development Lead, Technical Business Development, Sales and BDM may also be considered for this role.
May 17, 2024
Full time
Job Title: Technical Sales Engineer Location: Based at Southside, Bredbury but some flexibility to travel/work at other sites Salary: 28,000 - 38,000 per annum (dependent on experience) Job Type: Full time, Permanent Working Hours: 38 hrs per week, Mon to Thurs 07:30 to 16:00 and Friday 07:30 to 12:50 Company Overview: Heat Trace is part of the Global NIBE Group, part of NIBE Element (the world's largest element manufacturer) and represents NIBE in the UK as one of over 80 Group companies that are based all over the world. NIBE is a global group that develops and manufactures intelligent, energy-efficient indoor comfort solutions for all types of properties. This allows our clients to reduce their energy consumption and their impact on the environment. NIBE Element manufactures components and solutions for intelligent heating and control for industry and infrastructure. Heat Trace is a manufacturing and engineering company with our headquarters and main manufacturing unit in Helsby Cheshire, we also have two manufacturing facilities at Bredbury, Stockport. The prime activity of the business is the manufacture of highly technical heating cables for use predominantly in the oil and gas and advanced processing industries . About the Role: The Main Purpose of the post will be to combine technical knowledge with sales skills to consult with existing and potential new customer on a wide range of products. Your main purpose will also be to: Expand market awareness of products and expertise, managing projects and relationships with customers Provide both pre and after sales advice Support customer service/sales team with queries and customer requests Main Responsibilities: Liaise with Customers to assist with technical aspects of business development Create and deliver technical presentations demonstrating how products meet customer requirements Identify customer needs, handle queries, agree specifications, engineering adaptations of products Develop and support customer base, identify new markets, potential customers and new accounts Negotiate tender and contract terms and conditions to meet customer/company need Look for the opportunities to upsell products/create new opportunities Generate technical sales proposals and contracts Maintain customer communication and sales in CRM Develop, manage and deliver sales administration, reports and data Research options/request quotes for outsourced components of project/custom product Work with the wider team to ensure development schedules are being met Support the wider sales team as required Develop and maintain long term customer relationships Provide pre-sales technical assistance and product education/after sales support Prepare cost estimates liaising with the Technical Manager Provide input into the design of custom made product About You: Professional/ Qualifications & Education: HNC or Degree in a suitable engineering, technical or mechanical discipline Experience: Essential Experience: Technical Engineering/Specifications ISO 9001 Desirable Experience: Customer facing / sales role (Desirable) 5S experience(Desirable) Lean manufacturing (Desirable) Offshore manufacturing (Desirable) Hazardous Area Products Knowledge / Proven Ability: Essential Knowledge / Proven Ability: Working to tight deadlines Managing project work, multiple projects simultaneously Commercial Acumen Desirable Knowledge / Proven Ability: Experience in the heating element industry Experience in the Heat Tracing Skills: Essential Skills: Excellent IT skills (MS Office) Use of CRM systems Desirable Skills: Solidworks /AutoCAD LT/AutoCAD Invertor Personal Qualities (Essential) : Excellent communication skills Time management/organisational skills Innovative Proactive What we can offer you: 25 days holiday plus bank holidays increasing with service. Learning and development opportunities Cash Health Plan and EAP Free onsite parking Company Social Events Company Pension Scheme in line with auto enrolment Referral Scheme Please Note: No agencies. Candidates with the relevant experience or job titles of: Sales Engineer, Technical Sales, Field Sales, Technical Sales Exec, Technical Sales Coordinator, Technical Sales Executive, Business Development Manager, Business Development, Key Sales, Business Developer, Sales Executive, Direct Sales, Sales Development, Business Development Lead, Technical Business Development, Sales and BDM may also be considered for this role.
London - England - United Kingdom of Great Britain and Northern Ireland CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Head of Projects (HoP) CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Head of Projects to join the team located in London. The purpose of the role is to: Lead their teams in the safe delivery of projects. Have overall responsibility for generating a sales pipeline to deliver revenue to the BU. Ensure projects are secured and delivered on time and within the financial requirements and margins as specified by the business. Ensure that all projects adhere and are managed to commercial agreements / contracts. They must comply with statutory regulations, are QHSE compliant and meet technical industry standards. General Activities: Ensure the safe delivery of projects through the management of risk and competence. Recruit and retain talent for the present delivery and future growth of projects. Provide leadership in identifying and specifying project opportunities. Deliver contractual commitments on secured projects. Ensure projects are delivered on all maintenance contracts. Complete projects on time and on budget and to the satisfaction of all parties. Identify, reduce and manage all risks (technical, statutory, health and safety, commercial or otherwise) associated with each and every project. Maximise profit through cost reductions and better buying of subcontractor services. Identify and win project through effective relationships. Deliver supportive business communication through advice, review, leadership and direct contribution to management team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other applications as appropriate Promote and maintain the core values of CBRE. Business Development: Plan and develop long term opportunities by creating a pipeline of opportunities. Develop and manage all bids, tenders and proposals. Responsible for generating and securing new sales to exceed the annual financial plan. Seek out opportunities to generate projects through innovation and different technologies. Lead the sales process through solutions development, participation in presentations and consultation meetings. Building Relationships: Develop effective relationships with current and potential customers through demonstrating our capability in project delivery solutions. Build strong relationships with supply partners through which we can bring innovation to our customers. Ensure effective solutions which meet quality expectations can be delivered to our customers. Work with operational managers to ensure the collaborative development of the projects business with effective team working and support of colleagues. Compliance: Make certain that their team comply with project management policies and procedures. Ensure compliance with health and safety policy across all activities. Regularly audit and review performance. Carry out monthly and ad hoc project review meetings covering all aspects of Health & Safety / CDM Legislation and Requirements. Engage with supply partners in a manner that ensures all risk is appropriately apportioned. Development of project financial plans. Financial responsibility for the delivery of the annual projects plan. Manage the monthly P&L and ensure all costs (PMs/HoP) are fully accountable and recoverable. Produce monthly and ad hoc financial reports for the business. Leverage margins on projects by working with subcontractors and suppliers to reduce project costs. Ensure positive cash flow and that all debt is controlled below 60 days. Chair monthly project reviews with BULs, PM's, Project Support, Finance Manager, Procurement Manager, Health & Safety Manager and Commercial Manager. People Management: Recruit, train, appraise and manage a team of exceptional PM delivery team. Have people plan in place at all times Ensure the Project Managers are fully trained and equipped to deliver projects to the right standards and within the CBRE policies and procedures. Conduct performance reviews and create individual PDPs for all direct reports. Responsible for recruitment and selection of all project staff. Being equally responsible for the resolution of any discipline and grievance issues that may arise. Skills Strong influencing, selling and negotiation skills Present with confidence Understand commercial and financial metrics Internal and external customer management Knowledge Knowledge of the construction market Project management methodology Broad understanding of construction Health and Safety law and legislation Understanding of general financial terminology. Experience Proven project management experience in either an M&E, FM, construction or critical environment Experience of developing new project opportunities Proven experience of running a P&L Demonstrable evidence of having managed a team Experience of creating, presenting and managing on bids, tenders and proposals. Qualification Recognised technical qualification in either a construction, mechanical or electrical discipline. Business standard of written and verbal literacy as well as above average numeracy skills Recognised qualification in project management Highly developed interpersonal and communication skills Keep up to date with exciting career opportunities and the latest news.
May 17, 2024
Full time
London - England - United Kingdom of Great Britain and Northern Ireland CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Head of Projects (HoP) CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Head of Projects to join the team located in London. The purpose of the role is to: Lead their teams in the safe delivery of projects. Have overall responsibility for generating a sales pipeline to deliver revenue to the BU. Ensure projects are secured and delivered on time and within the financial requirements and margins as specified by the business. Ensure that all projects adhere and are managed to commercial agreements / contracts. They must comply with statutory regulations, are QHSE compliant and meet technical industry standards. General Activities: Ensure the safe delivery of projects through the management of risk and competence. Recruit and retain talent for the present delivery and future growth of projects. Provide leadership in identifying and specifying project opportunities. Deliver contractual commitments on secured projects. Ensure projects are delivered on all maintenance contracts. Complete projects on time and on budget and to the satisfaction of all parties. Identify, reduce and manage all risks (technical, statutory, health and safety, commercial or otherwise) associated with each and every project. Maximise profit through cost reductions and better buying of subcontractor services. Identify and win project through effective relationships. Deliver supportive business communication through advice, review, leadership and direct contribution to management team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other applications as appropriate Promote and maintain the core values of CBRE. Business Development: Plan and develop long term opportunities by creating a pipeline of opportunities. Develop and manage all bids, tenders and proposals. Responsible for generating and securing new sales to exceed the annual financial plan. Seek out opportunities to generate projects through innovation and different technologies. Lead the sales process through solutions development, participation in presentations and consultation meetings. Building Relationships: Develop effective relationships with current and potential customers through demonstrating our capability in project delivery solutions. Build strong relationships with supply partners through which we can bring innovation to our customers. Ensure effective solutions which meet quality expectations can be delivered to our customers. Work with operational managers to ensure the collaborative development of the projects business with effective team working and support of colleagues. Compliance: Make certain that their team comply with project management policies and procedures. Ensure compliance with health and safety policy across all activities. Regularly audit and review performance. Carry out monthly and ad hoc project review meetings covering all aspects of Health & Safety / CDM Legislation and Requirements. Engage with supply partners in a manner that ensures all risk is appropriately apportioned. Development of project financial plans. Financial responsibility for the delivery of the annual projects plan. Manage the monthly P&L and ensure all costs (PMs/HoP) are fully accountable and recoverable. Produce monthly and ad hoc financial reports for the business. Leverage margins on projects by working with subcontractors and suppliers to reduce project costs. Ensure positive cash flow and that all debt is controlled below 60 days. Chair monthly project reviews with BULs, PM's, Project Support, Finance Manager, Procurement Manager, Health & Safety Manager and Commercial Manager. People Management: Recruit, train, appraise and manage a team of exceptional PM delivery team. Have people plan in place at all times Ensure the Project Managers are fully trained and equipped to deliver projects to the right standards and within the CBRE policies and procedures. Conduct performance reviews and create individual PDPs for all direct reports. Responsible for recruitment and selection of all project staff. Being equally responsible for the resolution of any discipline and grievance issues that may arise. Skills Strong influencing, selling and negotiation skills Present with confidence Understand commercial and financial metrics Internal and external customer management Knowledge Knowledge of the construction market Project management methodology Broad understanding of construction Health and Safety law and legislation Understanding of general financial terminology. Experience Proven project management experience in either an M&E, FM, construction or critical environment Experience of developing new project opportunities Proven experience of running a P&L Demonstrable evidence of having managed a team Experience of creating, presenting and managing on bids, tenders and proposals. Qualification Recognised technical qualification in either a construction, mechanical or electrical discipline. Business standard of written and verbal literacy as well as above average numeracy skills Recognised qualification in project management Highly developed interpersonal and communication skills Keep up to date with exciting career opportunities and the latest news.
Procurement Manager - Estates (phone number removed) with progression to 44,000 + 10,000 annual market supplement Newcastle Jackson Hogg Procurement are delighted to be exclusively partnering with a leading higher education organisation in Newcastle on the appointment of a Procurement Manager for Estates to join their team on a full time and permanent basis. This role is offering 33,000 - 36,000 with progression to 44,000 but also comes with a 10,000 annual market supplement in addition the base salary. Working hours are 37 per week and hours worked are typically Monday to Friday 08:00-16:00 or 09:00-17:00 although flexibility can be offered on this. Benefits Hybrid working of 2-3 days per week working from home 30 days annual leave + bank hols + 4 days for christmas closure Discounted travel Health and wellbeing initatives Shopping discounts Competitive pension scheme The Role Proactively manage contracts and framework agreements within their portfolio of procurement projects through the full procurement life cycle of concept; requirements gathering; tendering; assessment; contract negotiation and award; in-contract escalation and resolution; and end of contract Provide an effective procurement service relating to all aspects of category management including development of appropriate category management strategies; performance measures; ensuring and reporting upon compliance with audit requirements, Public Procurement Regulations, value for money, and policies and procedures Lead the category and provide guidance to stakeholders across the business on operation of structured engagements and management plans for all suppliers of works, goods and services within the procurement category Negotiate and agree contractual terms and subsequently, sign contracts, commercial agreements and award contracts for the supply of works, goods and services Working with stakeholders, negotiate with suppliers to resolve procurement contract conflicts and disagreements to obtain the best possible resolution taking into account contractual responsibilities and potential legal repercussions Ensure that suppliers (and sub-contractors) are appointed on appropriate and proportionate terms and conditions cognisant of the risk profile of each contract. E.g., on a contract-by-contract basis consider appropriate insurance cover, data protection clauses, limits of liability, social value and modern slavery considerations Working with key internal and external stakeholders, recommend new and updated procedures related to best practice in procurement category management, to ensure they meet the requirements of both Effective engagement and representation with regional, national and international sector, category and related bodies to ensure the business' needs are reflected The Person/Specification Experience working in a construction, engineering, facilities management, or project management environment with procurement skills A current and comprehensive understanding of contract law and Procurement Regulations Working knowledge of customs and excise procedures Demonstrable skills in procurement category management and project management Extensive experience in drafting and negotiating complex contractual documents Excellent oral and written communication skills Excellent inter-personal and negotiation skills Extensive experience of working to tight deadlines without supervision For more information, please contact Gemma Yeadon - Principal Consultant Procurement at Jackson Hogg.
May 17, 2024
Full time
Procurement Manager - Estates (phone number removed) with progression to 44,000 + 10,000 annual market supplement Newcastle Jackson Hogg Procurement are delighted to be exclusively partnering with a leading higher education organisation in Newcastle on the appointment of a Procurement Manager for Estates to join their team on a full time and permanent basis. This role is offering 33,000 - 36,000 with progression to 44,000 but also comes with a 10,000 annual market supplement in addition the base salary. Working hours are 37 per week and hours worked are typically Monday to Friday 08:00-16:00 or 09:00-17:00 although flexibility can be offered on this. Benefits Hybrid working of 2-3 days per week working from home 30 days annual leave + bank hols + 4 days for christmas closure Discounted travel Health and wellbeing initatives Shopping discounts Competitive pension scheme The Role Proactively manage contracts and framework agreements within their portfolio of procurement projects through the full procurement life cycle of concept; requirements gathering; tendering; assessment; contract negotiation and award; in-contract escalation and resolution; and end of contract Provide an effective procurement service relating to all aspects of category management including development of appropriate category management strategies; performance measures; ensuring and reporting upon compliance with audit requirements, Public Procurement Regulations, value for money, and policies and procedures Lead the category and provide guidance to stakeholders across the business on operation of structured engagements and management plans for all suppliers of works, goods and services within the procurement category Negotiate and agree contractual terms and subsequently, sign contracts, commercial agreements and award contracts for the supply of works, goods and services Working with stakeholders, negotiate with suppliers to resolve procurement contract conflicts and disagreements to obtain the best possible resolution taking into account contractual responsibilities and potential legal repercussions Ensure that suppliers (and sub-contractors) are appointed on appropriate and proportionate terms and conditions cognisant of the risk profile of each contract. E.g., on a contract-by-contract basis consider appropriate insurance cover, data protection clauses, limits of liability, social value and modern slavery considerations Working with key internal and external stakeholders, recommend new and updated procedures related to best practice in procurement category management, to ensure they meet the requirements of both Effective engagement and representation with regional, national and international sector, category and related bodies to ensure the business' needs are reflected The Person/Specification Experience working in a construction, engineering, facilities management, or project management environment with procurement skills A current and comprehensive understanding of contract law and Procurement Regulations Working knowledge of customs and excise procedures Demonstrable skills in procurement category management and project management Extensive experience in drafting and negotiating complex contractual documents Excellent oral and written communication skills Excellent inter-personal and negotiation skills Extensive experience of working to tight deadlines without supervision For more information, please contact Gemma Yeadon - Principal Consultant Procurement at Jackson Hogg.
Key Account Manager Company Overview Our client is a global leader in the Security industry, offering innovative products and services to protect and control the flow of people and to safely secure valuables. They offer innovative solutions to customers in over 100 markets / industry sectors and operate worldwide through their 3500 employees, 25 country locations and 10 production facilities with one common aim: to create a safer world. This opportunity is working for the Access Control Business Unit where a broad range of products and services are designed in order to help in shaping the future of people flow management. Role Overview Our client is looking for a Key Account Manager to join their UK team. This role is responsible for managing a portfolio of existing clients whilst supporting the company's efforts in promoting processes, driving retention rates and increasing revenue. The ideal candidate will possess strong communication, relationship-building and problem-solving skills and will be a key member of the Sales team. Key Responsibilities Active winning of new customers, both direct and indirect Maintaining existing customers by meeting their needs and building a trusting relationship Strategic development and expansion of business relationships Customer analysis with the aim of exploring the sales potential of the sales area Data collection and maintenance on the CRM system Identification and development of customised solutions Presenting convincing solutions at the decision-making level of potential customers Creation and calculation of offers and follow-up of offers Initiation, contract negotiation and conclusion of contracts Customer support during project execution, close cooperation with Project Managers Skills and Experience Required Demonstrable experience of B2B account management Strong track record of identifying customer needs and successfully implementing long-term solutions Strong track record in customer satisfaction Communication skills: ability to communicate passionately, collaborate and rally others around you Experience in consultative selling, project sales, and solution sales based on customer needs Experience in managing product, solution, and service projects Negotiation skills and conflict resolution abilities Customer / delivery-oriented University degree 2-3 years' experience in a similar position Experience in the Security / Electronics / Access Control sector or similar industries Qualities Required Proven track record of exceeding targets Commercial mindset Used to working across multiple geographies Experience of driving innovative ways of engaging with clients more proactively
May 17, 2024
Full time
Key Account Manager Company Overview Our client is a global leader in the Security industry, offering innovative products and services to protect and control the flow of people and to safely secure valuables. They offer innovative solutions to customers in over 100 markets / industry sectors and operate worldwide through their 3500 employees, 25 country locations and 10 production facilities with one common aim: to create a safer world. This opportunity is working for the Access Control Business Unit where a broad range of products and services are designed in order to help in shaping the future of people flow management. Role Overview Our client is looking for a Key Account Manager to join their UK team. This role is responsible for managing a portfolio of existing clients whilst supporting the company's efforts in promoting processes, driving retention rates and increasing revenue. The ideal candidate will possess strong communication, relationship-building and problem-solving skills and will be a key member of the Sales team. Key Responsibilities Active winning of new customers, both direct and indirect Maintaining existing customers by meeting their needs and building a trusting relationship Strategic development and expansion of business relationships Customer analysis with the aim of exploring the sales potential of the sales area Data collection and maintenance on the CRM system Identification and development of customised solutions Presenting convincing solutions at the decision-making level of potential customers Creation and calculation of offers and follow-up of offers Initiation, contract negotiation and conclusion of contracts Customer support during project execution, close cooperation with Project Managers Skills and Experience Required Demonstrable experience of B2B account management Strong track record of identifying customer needs and successfully implementing long-term solutions Strong track record in customer satisfaction Communication skills: ability to communicate passionately, collaborate and rally others around you Experience in consultative selling, project sales, and solution sales based on customer needs Experience in managing product, solution, and service projects Negotiation skills and conflict resolution abilities Customer / delivery-oriented University degree 2-3 years' experience in a similar position Experience in the Security / Electronics / Access Control sector or similar industries Qualities Required Proven track record of exceeding targets Commercial mindset Used to working across multiple geographies Experience of driving innovative ways of engaging with clients more proactively
Purpose of the Role The Technical Services team is responsible for the delivery of a safe and well-maintained shopping Centre, by ensuring that the building, equipment, machinery, and aesthetics are fully maintained and operational through the use of planned, reactive, and cost-effective engineering and maintenance. The department will ensure all records and reports relating to the shopping Centre are kept up-to-date and analysed to identify opportunities for service improvements. A key component to the department is to enhance the brand and overall profitability of the asset by achieving performance targets and other business plan objectives.? Key Responsibilities Collate and check all routine invoices and approve within agreed limits Issue purchase orders for non-routine expenditure.? In collaboration with the Business Support Manager ensure effective management of the service charge budget for the current year and planning/forecast for future years including the FMR Check void units on a regular basis having regard for state of repair and Health, Safety and Fire statutory compliance Host external visits as required Provide direct support to the General Manager as part of the senior leadership team, including participation in the Duty Management rota, including weekends and Bank Holidays Engineering and Maintenance Manage the maintenance and repair of the building and services, fabric, plant machinery, equipment and peripheral areas of the scheme.? Manage the mechanical, electrical and fabric contractors for the shopping centre, ensuring high standards are met through regular reviews, audits and setting clear objectives. Make recommendations to ensure optimum efficiency through regular reviews of key performance indicators.? Ensure regular inspections of the building, services and equipment are undertaken to determine the safety, optimum frequency for planned and periodic maintenance with indication of faults and provision of costs for budgetary purposes.? Responsible for managing the procurement and control of all parts and materials used by the Technical Services Contract team Manage the Technical Services department budgets ensuring correct costs attributed to service charge and car parks delivering these in line with the Business Plan.? Manage the preparation and updating of maintenance records including asset register, operating and maintenance manuals and record drawings via the electronic document storage system.? Ensure the Technical Services department meet relevant legislation and complies with internal policies and procedures and that all projects are completed to contracted standards.? Assist occupiers in the event of an emergency breakdown or malfunction which affects the safety of other retailers, the shopping centre and customers.? Build and maintain effective working relationships with employees throughout the centre, occupiers, contractors, key contacts in the local community and key emergency services.? Ensure effective operational communication including meetings, handovers and reporting.? Collaborate with all other departments including operations, retail liaison, marketing and business support. Work closely with Marketing and commercialisation to understand the requirements for events, activities and on mall retailing. Retail Delivery Support the client with all retail delivery projects, ensuring standards of quality are met and centre processes and procedures adhered to. Project management to include design, scope, communication, time and risk to close out representing Highcross in all project meetings as required. Manage the onsite retail delivery process for all incoming occupiers, Ensuring the correct processes and procedures are followed.? Health and Safety Ensure that all activities comply with relevant legislation e.g. Fire Regularity Reform Act, Health & Safety at Work Act, Data Protection Act etc.? Lead in the management of the health and safety management system, complying with all policies and procedures.? Staff Welfare and Development? Line management responsibilities Technical services coordinator Health& Safety and Compliance coordinator Complete regular performance reviews with all direct reports? Identify those with potential to develop and be stretched. Ensure succession and PDPs are in place. Additional Responsibilities: Attend any training and development courses as necessary. Adhere to all company policies and procedures. Undertake operational management responsibilities as necessary Undertake any other reasonable duties as required to meet the needs of the Centre. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. Skills, Knowledge and Experience ONC / HNC Engineering Qualification or equivalent? H&S qualification NEBOSH general and fire safety certificate or equivalent Proven experience in a Technical Management & Facilities role including the management of contracts and contractors? Ability to manage complex budgets to precise timescales? Demonstrate experience of managing a large team? Confident decision maker? Ability to use own initiative and innovate? Excellent communicator at all levels Working Hours - 40hrs per week 5 out of 7 days including late shifts, weekends and bank holidays Salary - £62k Please see our Benefits Booklet for more information.
May 16, 2024
Full time
Purpose of the Role The Technical Services team is responsible for the delivery of a safe and well-maintained shopping Centre, by ensuring that the building, equipment, machinery, and aesthetics are fully maintained and operational through the use of planned, reactive, and cost-effective engineering and maintenance. The department will ensure all records and reports relating to the shopping Centre are kept up-to-date and analysed to identify opportunities for service improvements. A key component to the department is to enhance the brand and overall profitability of the asset by achieving performance targets and other business plan objectives.? Key Responsibilities Collate and check all routine invoices and approve within agreed limits Issue purchase orders for non-routine expenditure.? In collaboration with the Business Support Manager ensure effective management of the service charge budget for the current year and planning/forecast for future years including the FMR Check void units on a regular basis having regard for state of repair and Health, Safety and Fire statutory compliance Host external visits as required Provide direct support to the General Manager as part of the senior leadership team, including participation in the Duty Management rota, including weekends and Bank Holidays Engineering and Maintenance Manage the maintenance and repair of the building and services, fabric, plant machinery, equipment and peripheral areas of the scheme.? Manage the mechanical, electrical and fabric contractors for the shopping centre, ensuring high standards are met through regular reviews, audits and setting clear objectives. Make recommendations to ensure optimum efficiency through regular reviews of key performance indicators.? Ensure regular inspections of the building, services and equipment are undertaken to determine the safety, optimum frequency for planned and periodic maintenance with indication of faults and provision of costs for budgetary purposes.? Responsible for managing the procurement and control of all parts and materials used by the Technical Services Contract team Manage the Technical Services department budgets ensuring correct costs attributed to service charge and car parks delivering these in line with the Business Plan.? Manage the preparation and updating of maintenance records including asset register, operating and maintenance manuals and record drawings via the electronic document storage system.? Ensure the Technical Services department meet relevant legislation and complies with internal policies and procedures and that all projects are completed to contracted standards.? Assist occupiers in the event of an emergency breakdown or malfunction which affects the safety of other retailers, the shopping centre and customers.? Build and maintain effective working relationships with employees throughout the centre, occupiers, contractors, key contacts in the local community and key emergency services.? Ensure effective operational communication including meetings, handovers and reporting.? Collaborate with all other departments including operations, retail liaison, marketing and business support. Work closely with Marketing and commercialisation to understand the requirements for events, activities and on mall retailing. Retail Delivery Support the client with all retail delivery projects, ensuring standards of quality are met and centre processes and procedures adhered to. Project management to include design, scope, communication, time and risk to close out representing Highcross in all project meetings as required. Manage the onsite retail delivery process for all incoming occupiers, Ensuring the correct processes and procedures are followed.? Health and Safety Ensure that all activities comply with relevant legislation e.g. Fire Regularity Reform Act, Health & Safety at Work Act, Data Protection Act etc.? Lead in the management of the health and safety management system, complying with all policies and procedures.? Staff Welfare and Development? Line management responsibilities Technical services coordinator Health& Safety and Compliance coordinator Complete regular performance reviews with all direct reports? Identify those with potential to develop and be stretched. Ensure succession and PDPs are in place. Additional Responsibilities: Attend any training and development courses as necessary. Adhere to all company policies and procedures. Undertake operational management responsibilities as necessary Undertake any other reasonable duties as required to meet the needs of the Centre. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. Skills, Knowledge and Experience ONC / HNC Engineering Qualification or equivalent? H&S qualification NEBOSH general and fire safety certificate or equivalent Proven experience in a Technical Management & Facilities role including the management of contracts and contractors? Ability to manage complex budgets to precise timescales? Demonstrate experience of managing a large team? Confident decision maker? Ability to use own initiative and innovate? Excellent communicator at all levels Working Hours - 40hrs per week 5 out of 7 days including late shifts, weekends and bank holidays Salary - £62k Please see our Benefits Booklet for more information.
Job Title: Commercial Contracts Manager Salary: Circa £47,000 - 57,000 depending on experience Location: Stevenage (Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. The opportunity: Business Strategy - maximising identified business opportunities. Business Winning - Being a key player in the winning of new work. Responsible for the full Route to Contract, including being the driving force during the Bidding process, ensuring cross functional working to deliver costs in time, generation of proposals, and contract negotiations (including reviewing, negotiating, drafting and agreeing bespoke contract terms and conditions), whilst maintaining the viability of MBDA. Familiarity with MoD contracting structure, including DEFCONs and QDCs, would be beneficial Agreements - experience drafting confidentiality, loan, licence and NDA agreements for approval. Contract Delivery - Being a vital part of the delivery chain that ensures MBDA meets its promises to our customers. This may include contract amendments, reviewing contract deliverables, document marking and agreeing appropriate acceptance criteria. Negotiations - Gaining acceptance and agreement on issues and amendments to ensure contractual compliance. Building/ maintaining relationships with new and existing customers, focusing on collaboration. Being the point of contact for your project(s) for any contractual information and agreements. Responsible for providing effective people management and development. Communicating with stakeholders at all levels, internally and externally. Reporting to senior management on the progress of your contracts. Representing the commercial team in progress/reviews and/or customer meetings. Analysing and problem solving complex issues every day, with the help of a multi-functional team where required. Working under pressure to achieve deadlines. Day-to-day administration and maintenance of the company systems. Promotes best practice and functional excellence. You will have the opportunity to work within a business critical area, contributing to the overall company business plan and knowing that you are making a real difference Develop your ability to influence business decisions internally. Meet and develop relationships with external customers and internal stakeholders. Working a varied role that makes every day a little bit different from the last! Join a valued team where your opinion counts, in a function that is committed to investing in its people and their development What we're looking for from you: Familiarity with MoD contracting structure, including DEFCONs and QDCs, would be preferred Defence knowledge an advantage Experience of drafting, negotiating and agreeing contracts and agreements. A confident communicator, both orally and in writing. Comfortable building effective working relationships. Adaptable and approachable. Strong attention to detail. Analytical in approach. Determined to succeed. Interested? Click Apply Now! Our company: MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments. Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Training and Development: Excellent career progression, training and career development opportunities Our Business: We respect new perspectives and experiences, and we value our collaborative ways of working. We are committed to growing and supporting diversity in our workforce and ensuring everyone has an equal opportunity to reach their potential. MBDA is proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. We also welcome applicants who are looking for flexible working arrangements. Follow us on LinkedIn (MBDA), Twitter Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
May 16, 2024
Full time
Job Title: Commercial Contracts Manager Salary: Circa £47,000 - 57,000 depending on experience Location: Stevenage (Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. The opportunity: Business Strategy - maximising identified business opportunities. Business Winning - Being a key player in the winning of new work. Responsible for the full Route to Contract, including being the driving force during the Bidding process, ensuring cross functional working to deliver costs in time, generation of proposals, and contract negotiations (including reviewing, negotiating, drafting and agreeing bespoke contract terms and conditions), whilst maintaining the viability of MBDA. Familiarity with MoD contracting structure, including DEFCONs and QDCs, would be beneficial Agreements - experience drafting confidentiality, loan, licence and NDA agreements for approval. Contract Delivery - Being a vital part of the delivery chain that ensures MBDA meets its promises to our customers. This may include contract amendments, reviewing contract deliverables, document marking and agreeing appropriate acceptance criteria. Negotiations - Gaining acceptance and agreement on issues and amendments to ensure contractual compliance. Building/ maintaining relationships with new and existing customers, focusing on collaboration. Being the point of contact for your project(s) for any contractual information and agreements. Responsible for providing effective people management and development. Communicating with stakeholders at all levels, internally and externally. Reporting to senior management on the progress of your contracts. Representing the commercial team in progress/reviews and/or customer meetings. Analysing and problem solving complex issues every day, with the help of a multi-functional team where required. Working under pressure to achieve deadlines. Day-to-day administration and maintenance of the company systems. Promotes best practice and functional excellence. You will have the opportunity to work within a business critical area, contributing to the overall company business plan and knowing that you are making a real difference Develop your ability to influence business decisions internally. Meet and develop relationships with external customers and internal stakeholders. Working a varied role that makes every day a little bit different from the last! Join a valued team where your opinion counts, in a function that is committed to investing in its people and their development What we're looking for from you: Familiarity with MoD contracting structure, including DEFCONs and QDCs, would be preferred Defence knowledge an advantage Experience of drafting, negotiating and agreeing contracts and agreements. A confident communicator, both orally and in writing. Comfortable building effective working relationships. Adaptable and approachable. Strong attention to detail. Analytical in approach. Determined to succeed. Interested? Click Apply Now! Our company: MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments. Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Training and Development: Excellent career progression, training and career development opportunities Our Business: We respect new perspectives and experiences, and we value our collaborative ways of working. We are committed to growing and supporting diversity in our workforce and ensuring everyone has an equal opportunity to reach their potential. MBDA is proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. We also welcome applicants who are looking for flexible working arrangements. Follow us on LinkedIn (MBDA), Twitter Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Senior Pre-Construction Manager, Pre-Construction Project team Job ID: Amazon UK Services Ltd. Are you keen to be part of a team directly responsible for the development, design and construction of great logistic projects with the latest technology across EMEA countries? Are you seeking a fast-paced and growing environment to enjoy an invaluable experience in a fast-paced and international environment, focused on innovating for our customers, along with the opportunity to learn from highly experienced professionals of the area? As a Senior Preconstruction Manager you will be part of the Design and Construction team (D&C) within AMZ Global Engineering services (GESS), with the long-term vision of shaping the future of the Construction Industry. Within D&C we push the boundaries of possibility, driving innovative, standardize and scalable solutions to deliver high quality buildings and capacity to meet customer needs. We deliver, having safety, people and sustainability at the heart of what we do. Would you like an opportunity to travel and work in multiple countries and cultures? The role will be based in the UK with 30% of time traveling either domestically or to other EMEA countries. Key job responsibilities • You will independently manage complex, cross-functional industrial projects from site selection through design completion, permitting and contract execution, coordinating with design teams and project stakeholders' informed to contribute to the performance of the team, building trust and respect in all working relationships. • You will keep the scope under control and accelerate progress by driving crisp and timely decisions, identifying and clearing blockers, and escalating appropriately. • You will work with internal/external and drive results through communicating, weighing risks, clearing blockers, making decisions, leading and influencing. • You will oversee professional service providers ensuring their skills and competencies meet the needs required of entitling property and projects. • You will perform pricing reviews for scope inclusions/exclusions and negotiate the cost of the work with the developer, general contractor and design consultants. • You will estimate cost, manage Due Diligences, schedule tracking, and forecasting are fundamental components, including identifying and solving factors that may impede a successful permitted project hand-over. • You will supervise the implementation and management of Amazon's safety programs and standards • You will insist on the highest standards from self and others and drive accountability for results. • You will negotiate with contractors, vendors and suppliers A day in the life Each day you will represent AMZ and D&C GESS in ensuring the on time and in budget execution of Amazon construction projects, while strategically improving its processes, costs, quality H&S, and sustainability performance. You will be leading and mentoring large cross-functional teams as an expert technical and project management resource to complete construction projects and skilfully motivate and focus people of all levels to deliver. You will drive significant communication across departments, to front line and executive level managers while serving as an authority on project issues. You will leverage your experience and tools to understand where gaps exist in project plans and propose solutions. You will be understanding and negotiating terms of contracts with developers, contractors and consultants representing Amazon's interests. Daily tasks may be comprised of site validation, due diligence and risk analysis, design management, contract/lease and cost negotiations, stakeholder and vendor management. For jurisdictional coordination you will get familiar with zoning/planning, fire code and building codes. You will act as the primary escalation point for the evaluation of the feasibility of potential future projects project team members; owning and tracking issues to ensure that they are addressed, documented, and resolved using influence to manage team members. Great communication skills to front line and executive level managers will be a must. About the team We are a diverse, upbeat, creative and passionate, team of designers, engineers, project and construction managers. We are owners of our scope and deliver results oriented. We are empowered to adapt our timeline to our personal needs if needed for a better work/life balance. D&C GESS Values SAFETY FIRST. We continuously seek improvement and innovation in Safety, raising the bar above industry norms and setting a new global standard. PEOPLE OBSESSION. We understand the value of listening, promote diversity, led by example and work together to achieve more, while remembering to have fun. CHALLENGE THE NORM. We challenge each other and the industry to try new methods of working, and make a SAFER and more SUSTAINABLE environment. We are human, and not afraid to learn from our mistakes, and keep going! MAKE AN IMPACT. We leverage efficient time management to ensure capacity for HIGH QUALITY execution alongside INNOVATION and Thinking Big. TRUST. We build trust with our Customer, making ambitious but realistic commitments. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS A completed Bachelor's degree in Architecture, Engineering, Construction Management or comparable field and solid demonstrable experience as an Architect, Engineer, Construction Manager, Development Manager, Owner's project management representative or other Commercial Development and Construction related disciplines. Solid demonstrable project management experience from design phase through implementation and operation, negotiating construction, procurement and labour contracts. Experience within packaging processing/logistical facilities with complex equipment or comparable experience will be appreciated. Fluent in German and English Willingness to travel frequently through Europe, up to 30% of the time PREFERRED QUALIFICATIONS Bachelor's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field Experience operating within at least two disciplines in the construction industry, which could consist of General Contracting, Owner's Representation, Commercial Development, Engineering & Design, owners project management representative or similar. Demonstrated capability in the planning, design review & implementation, and project management /control of new structures & the enhancement of existing facility buildings. Experience managing multi-disciplinary design incorporating industrial automation, robotics, or similar. Strong influencing and negotiating skills Demonstrated success in communicating to various audiences (e.g. senior management, peers, public officials, vendors, etc.) Knowledge of Building Information Modelling (BIM). Participation during a previous new FC Launch at Amazon in any role would be desired French, Polish, Arabic are considered preferred qualification Would you like an opportunity to travel and work in multiple countries and cultures? The role will be based anywhere in Europe with 30% of time traveling either domestically or to other EMEA countries. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Posted: April 26, 2024 (Updated about 3 hours ago) Posted: March 7, 2024 (Updated about 18 hours ago) Posted: April 30, 2024 (Updated 2 days ago) Posted: April 18, 2024 (Updated 5 days ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
May 16, 2024
Full time
Senior Pre-Construction Manager, Pre-Construction Project team Job ID: Amazon UK Services Ltd. Are you keen to be part of a team directly responsible for the development, design and construction of great logistic projects with the latest technology across EMEA countries? Are you seeking a fast-paced and growing environment to enjoy an invaluable experience in a fast-paced and international environment, focused on innovating for our customers, along with the opportunity to learn from highly experienced professionals of the area? As a Senior Preconstruction Manager you will be part of the Design and Construction team (D&C) within AMZ Global Engineering services (GESS), with the long-term vision of shaping the future of the Construction Industry. Within D&C we push the boundaries of possibility, driving innovative, standardize and scalable solutions to deliver high quality buildings and capacity to meet customer needs. We deliver, having safety, people and sustainability at the heart of what we do. Would you like an opportunity to travel and work in multiple countries and cultures? The role will be based in the UK with 30% of time traveling either domestically or to other EMEA countries. Key job responsibilities • You will independently manage complex, cross-functional industrial projects from site selection through design completion, permitting and contract execution, coordinating with design teams and project stakeholders' informed to contribute to the performance of the team, building trust and respect in all working relationships. • You will keep the scope under control and accelerate progress by driving crisp and timely decisions, identifying and clearing blockers, and escalating appropriately. • You will work with internal/external and drive results through communicating, weighing risks, clearing blockers, making decisions, leading and influencing. • You will oversee professional service providers ensuring their skills and competencies meet the needs required of entitling property and projects. • You will perform pricing reviews for scope inclusions/exclusions and negotiate the cost of the work with the developer, general contractor and design consultants. • You will estimate cost, manage Due Diligences, schedule tracking, and forecasting are fundamental components, including identifying and solving factors that may impede a successful permitted project hand-over. • You will supervise the implementation and management of Amazon's safety programs and standards • You will insist on the highest standards from self and others and drive accountability for results. • You will negotiate with contractors, vendors and suppliers A day in the life Each day you will represent AMZ and D&C GESS in ensuring the on time and in budget execution of Amazon construction projects, while strategically improving its processes, costs, quality H&S, and sustainability performance. You will be leading and mentoring large cross-functional teams as an expert technical and project management resource to complete construction projects and skilfully motivate and focus people of all levels to deliver. You will drive significant communication across departments, to front line and executive level managers while serving as an authority on project issues. You will leverage your experience and tools to understand where gaps exist in project plans and propose solutions. You will be understanding and negotiating terms of contracts with developers, contractors and consultants representing Amazon's interests. Daily tasks may be comprised of site validation, due diligence and risk analysis, design management, contract/lease and cost negotiations, stakeholder and vendor management. For jurisdictional coordination you will get familiar with zoning/planning, fire code and building codes. You will act as the primary escalation point for the evaluation of the feasibility of potential future projects project team members; owning and tracking issues to ensure that they are addressed, documented, and resolved using influence to manage team members. Great communication skills to front line and executive level managers will be a must. About the team We are a diverse, upbeat, creative and passionate, team of designers, engineers, project and construction managers. We are owners of our scope and deliver results oriented. We are empowered to adapt our timeline to our personal needs if needed for a better work/life balance. D&C GESS Values SAFETY FIRST. We continuously seek improvement and innovation in Safety, raising the bar above industry norms and setting a new global standard. PEOPLE OBSESSION. We understand the value of listening, promote diversity, led by example and work together to achieve more, while remembering to have fun. CHALLENGE THE NORM. We challenge each other and the industry to try new methods of working, and make a SAFER and more SUSTAINABLE environment. We are human, and not afraid to learn from our mistakes, and keep going! MAKE AN IMPACT. We leverage efficient time management to ensure capacity for HIGH QUALITY execution alongside INNOVATION and Thinking Big. TRUST. We build trust with our Customer, making ambitious but realistic commitments. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS A completed Bachelor's degree in Architecture, Engineering, Construction Management or comparable field and solid demonstrable experience as an Architect, Engineer, Construction Manager, Development Manager, Owner's project management representative or other Commercial Development and Construction related disciplines. Solid demonstrable project management experience from design phase through implementation and operation, negotiating construction, procurement and labour contracts. Experience within packaging processing/logistical facilities with complex equipment or comparable experience will be appreciated. Fluent in German and English Willingness to travel frequently through Europe, up to 30% of the time PREFERRED QUALIFICATIONS Bachelor's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field Experience operating within at least two disciplines in the construction industry, which could consist of General Contracting, Owner's Representation, Commercial Development, Engineering & Design, owners project management representative or similar. Demonstrated capability in the planning, design review & implementation, and project management /control of new structures & the enhancement of existing facility buildings. Experience managing multi-disciplinary design incorporating industrial automation, robotics, or similar. Strong influencing and negotiating skills Demonstrated success in communicating to various audiences (e.g. senior management, peers, public officials, vendors, etc.) Knowledge of Building Information Modelling (BIM). Participation during a previous new FC Launch at Amazon in any role would be desired French, Polish, Arabic are considered preferred qualification Would you like an opportunity to travel and work in multiple countries and cultures? The role will be based anywhere in Europe with 30% of time traveling either domestically or to other EMEA countries. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Posted: April 26, 2024 (Updated about 3 hours ago) Posted: March 7, 2024 (Updated about 18 hours ago) Posted: April 30, 2024 (Updated 2 days ago) Posted: April 18, 2024 (Updated 5 days ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: To help with the cost of living crisis, Compass will be providing a free meal or equivalent Subsidy while working Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Up to 44% off cinema tickets to enjoy your favourite blockbuster Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Key Responsibilities: Understand and deliver all contractual terms Communicate any on site client changes to line manager. Communicate regularly with client (as agreed) Communicate regularly with sub-contractors (as agreed) Promote the accommodation and amenity units and act as a Compass Advocate at all time Ensure all services are delivered to the correct standard To always look out for opportunities to develop our service As part of our commitment for continuous improvement and innovation, all colleagues are encouraged to seek ways to improve work activities and promote efficiency Developing contract specifications and SLA's to ensure an optimum service is being delivered To report health and safety issues to your line manager, including all accidents and near misses To promote good safety habits and safe systems of work Deliver training to operate machinery as shown and ensuring that the equipment is used safely and in accordance with current regulations and company policies To demonstrate facilities contract staff are suitably qualified and experienced Ensuring the availability of the right number of trained staff at the right time. Identification and prediction of resource shortfalls and excesses and recommendations. Succession management, long and short terms. Staff reporting, appraisals team brief, standards and expectations. Motivation and cross team co-operation Details of current spend. Ensuring value for money for all areas of expenditure. Maintenance of auditable records Essential: This is a varied role, demanding excellent customer facing, people and operational management skills Attention to detail and accuracy Team management experience, including performance management and development and coaching and the monitoring of service contracts. You must be smart, polite and well presented at all times Excellent customer service skills Strong Team player Experience working within a corporate Health & Safety culture Experience with Financial Controls FM experience is essential Driving licence essential Desirable: Previous experience in Aviation Maintenance software Knowledge of transport management systems Experience in multi sites with Compass About Us Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com BU Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
May 16, 2024
Full time
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: To help with the cost of living crisis, Compass will be providing a free meal or equivalent Subsidy while working Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Up to 44% off cinema tickets to enjoy your favourite blockbuster Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Key Responsibilities: Understand and deliver all contractual terms Communicate any on site client changes to line manager. Communicate regularly with client (as agreed) Communicate regularly with sub-contractors (as agreed) Promote the accommodation and amenity units and act as a Compass Advocate at all time Ensure all services are delivered to the correct standard To always look out for opportunities to develop our service As part of our commitment for continuous improvement and innovation, all colleagues are encouraged to seek ways to improve work activities and promote efficiency Developing contract specifications and SLA's to ensure an optimum service is being delivered To report health and safety issues to your line manager, including all accidents and near misses To promote good safety habits and safe systems of work Deliver training to operate machinery as shown and ensuring that the equipment is used safely and in accordance with current regulations and company policies To demonstrate facilities contract staff are suitably qualified and experienced Ensuring the availability of the right number of trained staff at the right time. Identification and prediction of resource shortfalls and excesses and recommendations. Succession management, long and short terms. Staff reporting, appraisals team brief, standards and expectations. Motivation and cross team co-operation Details of current spend. Ensuring value for money for all areas of expenditure. Maintenance of auditable records Essential: This is a varied role, demanding excellent customer facing, people and operational management skills Attention to detail and accuracy Team management experience, including performance management and development and coaching and the monitoring of service contracts. You must be smart, polite and well presented at all times Excellent customer service skills Strong Team player Experience working within a corporate Health & Safety culture Experience with Financial Controls FM experience is essential Driving licence essential Desirable: Previous experience in Aviation Maintenance software Knowledge of transport management systems Experience in multi sites with Compass About Us Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com BU Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
About the school: Join an esteemed outstanding secondary school in Tower Hamlets, renowned for excellence in education and a commitment to providing a nurturing and inspiring environment for all their students. They pride themselves on their dedication to academic achievement and fostering a love for learning in every child. Overview: We are seeking an exceptional School Business Manager to join a prestigious institution. The successful candidate will be a dynamic leader with a passion for education and strategic management. As School Business Manager, you will be instrumental in overseeing the planning, development, management and implementation of financial and administrative services for the school as well as being a member of the senior leadership team. Key responsibilities: Management of resources including budget and financial planning for all accounts Management of financial system and all budget and accounts including monthly management accounts, cash flow, year end and outrun. Responsibility for annual and statutory returns Management of support functions including HR, Marketing, administrative and Finance staff Manage the school's facilities and assets including the line management of premises, ICT staff and maintenance of assert registers. Submission of bids for funding to external agencies Responsible for Procurement, licences, SLAs, Leases, letting, insurance and contracts. Experience of developing strategies at a whole school level and delivering on initiatives with maximum impact Qualifications and Experience: Qualified accountant or equivalent with some experience in a senior position or a member of the AAT with experience in a similar position. Proven experience in a senior management role within the education sector or relevant administrative/financial leadership experience. Strong financial acumen and budgetary management skills, with a track record of effective resource allocation and financial planning. Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate others. Proficiency in IT systems and software relevant to financial management and administration. Knowledge of education legislation, policies, and best practices. VNA Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance 'Keeping Children Safe in Education' this may also include an online search as part of our due diligence on shortlisted applicants. We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided.
May 16, 2024
Full time
About the school: Join an esteemed outstanding secondary school in Tower Hamlets, renowned for excellence in education and a commitment to providing a nurturing and inspiring environment for all their students. They pride themselves on their dedication to academic achievement and fostering a love for learning in every child. Overview: We are seeking an exceptional School Business Manager to join a prestigious institution. The successful candidate will be a dynamic leader with a passion for education and strategic management. As School Business Manager, you will be instrumental in overseeing the planning, development, management and implementation of financial and administrative services for the school as well as being a member of the senior leadership team. Key responsibilities: Management of resources including budget and financial planning for all accounts Management of financial system and all budget and accounts including monthly management accounts, cash flow, year end and outrun. Responsibility for annual and statutory returns Management of support functions including HR, Marketing, administrative and Finance staff Manage the school's facilities and assets including the line management of premises, ICT staff and maintenance of assert registers. Submission of bids for funding to external agencies Responsible for Procurement, licences, SLAs, Leases, letting, insurance and contracts. Experience of developing strategies at a whole school level and delivering on initiatives with maximum impact Qualifications and Experience: Qualified accountant or equivalent with some experience in a senior position or a member of the AAT with experience in a similar position. Proven experience in a senior management role within the education sector or relevant administrative/financial leadership experience. Strong financial acumen and budgetary management skills, with a track record of effective resource allocation and financial planning. Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate others. Proficiency in IT systems and software relevant to financial management and administration. Knowledge of education legislation, policies, and best practices. VNA Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance 'Keeping Children Safe in Education' this may also include an online search as part of our due diligence on shortlisted applicants. We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided.
Contracts Officer Employer: Wokingham Borough Council Salary: £29,269 - £33,024 Per Annum, Plus Benefits Location: Wokingham Borough Council, Shute End/Home Working Contract: Permanent Working Pattern: Full Time Hours: 37 hours per week. DBS Check: No Closing Date: 02/06/2024 at 23:00 Reference: 712598 We have a brilliant opportunity available for a Contracts Officer to join our proactive team in Adult Services at Wokingham Borough Council, on a full time, permanent basis. In your role as the Contracts Officer, you will assist the Senior Contract Manager in implementing the principles outlined in our Contract Management Framework. You will carry out the essential responsibilities necessary to uphold efficient and successful contract management procedures, offering prompt and effective assistance to both internal and external clients. Benefits You will receive a fantastic range of employee benefits including, 28 days annual leave (rising to 33 days after 5 years continued local government service), plus Bank Holidays, a generous local government pension scheme, hybrid working options, employee assistance programme, sports & leisure discounts, use of an onsite gym and much more. Key Responsibilities Assistance with Contract development and update - To undertake the core administrative activities for contract management including overseeing provider due diligence checks, managing communication with providers when notifying of changes to contracts, managing requests and coordinating arrangements required in relation to new contracts and changes to existing contracts Contract monitoring - Track expiring contracts and coordinate the actions required, liaising with the assigned contract lead, Procurement, Legal, Finance, and Commissioners - Work within statutory, Council and Government guidelines and ensuring statutory compliance in the delivery of the service Networking and building relationships. - To manage customer issues effectively, providing excellent customer care and delivering improved outcomes for customers, including internal colleagues and external which will mainly be commissioned providers. Problem solving. - To support the Senior Contract Manager- Adults in the delivery of the Contract Management Framework for Adult Social Care. Risk management. - To get involved with our Contract compliance management (CCM) meeting and support with minutes and agenda as well as assisting the contract officers to manage flagged up risks. Investigating and addressing issues - To be able to identify, analyse and seek remedial actions Candidate Requirements Contract management experience - Experience of using relevant technology and software used within similar service areas is desirable. Strong research skills - Ability to extract and assess important information. Presentation skills, able to engage an audience. Good IT skills including office software such as Microsoft Word, Outlook, PowerPoint and Excel. Positive and professional - Experience within a customer-focused service providing excellent customer service. Problem solving - To be able to take appropriate actions towards wide range of challenges to reach better understanding and outcome. Our Area Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside. We're home to a range of high performing schools, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life. If you're interested in this exciting opportunity, click the link below and apply today! Alternatively, for more information or to arrange an informal discussion, please contact Ash Mazarei, Senior Contract Manager via email Closing: Sunday 2nd June 2024, 11pm Interviews: W/C 9th June 2024 Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. Wokingham is an equal opportunities employer. Further information on this vacancy Job Description
May 16, 2024
Full time
Contracts Officer Employer: Wokingham Borough Council Salary: £29,269 - £33,024 Per Annum, Plus Benefits Location: Wokingham Borough Council, Shute End/Home Working Contract: Permanent Working Pattern: Full Time Hours: 37 hours per week. DBS Check: No Closing Date: 02/06/2024 at 23:00 Reference: 712598 We have a brilliant opportunity available for a Contracts Officer to join our proactive team in Adult Services at Wokingham Borough Council, on a full time, permanent basis. In your role as the Contracts Officer, you will assist the Senior Contract Manager in implementing the principles outlined in our Contract Management Framework. You will carry out the essential responsibilities necessary to uphold efficient and successful contract management procedures, offering prompt and effective assistance to both internal and external clients. Benefits You will receive a fantastic range of employee benefits including, 28 days annual leave (rising to 33 days after 5 years continued local government service), plus Bank Holidays, a generous local government pension scheme, hybrid working options, employee assistance programme, sports & leisure discounts, use of an onsite gym and much more. Key Responsibilities Assistance with Contract development and update - To undertake the core administrative activities for contract management including overseeing provider due diligence checks, managing communication with providers when notifying of changes to contracts, managing requests and coordinating arrangements required in relation to new contracts and changes to existing contracts Contract monitoring - Track expiring contracts and coordinate the actions required, liaising with the assigned contract lead, Procurement, Legal, Finance, and Commissioners - Work within statutory, Council and Government guidelines and ensuring statutory compliance in the delivery of the service Networking and building relationships. - To manage customer issues effectively, providing excellent customer care and delivering improved outcomes for customers, including internal colleagues and external which will mainly be commissioned providers. Problem solving. - To support the Senior Contract Manager- Adults in the delivery of the Contract Management Framework for Adult Social Care. Risk management. - To get involved with our Contract compliance management (CCM) meeting and support with minutes and agenda as well as assisting the contract officers to manage flagged up risks. Investigating and addressing issues - To be able to identify, analyse and seek remedial actions Candidate Requirements Contract management experience - Experience of using relevant technology and software used within similar service areas is desirable. Strong research skills - Ability to extract and assess important information. Presentation skills, able to engage an audience. Good IT skills including office software such as Microsoft Word, Outlook, PowerPoint and Excel. Positive and professional - Experience within a customer-focused service providing excellent customer service. Problem solving - To be able to take appropriate actions towards wide range of challenges to reach better understanding and outcome. Our Area Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside. We're home to a range of high performing schools, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life. If you're interested in this exciting opportunity, click the link below and apply today! Alternatively, for more information or to arrange an informal discussion, please contact Ash Mazarei, Senior Contract Manager via email Closing: Sunday 2nd June 2024, 11pm Interviews: W/C 9th June 2024 Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. Wokingham is an equal opportunities employer. Further information on this vacancy Job Description
We are on the lookout for an astute and dynamic National Sales / Account Manager, interested in hygiene product sales, to bolster our clients vibrant sales team. Up to £35K basic, car, generous commission (c£15K) + great benefits. This company supplies thousands of hygiene / washroom products to the facilities management industry. Work from home plus travel (6 000 miles per year). A track record of fostering enduring relationships and strategic sales prowess will drive the business forward. As a face of the brand, the incumbent will manage key facilities management services accounts throughout the UK, ensuring each partnership thrives through meticulous account management and dedication to high service standards, as well as developing new sales. Our client is eager to welcome an individual who will not only meet but exceed expectations, driving both sales growth and client satisfaction. They are committed to supporting team members' career progression, offering an environment that celebrates success and innovation. If you are keen to champion their brand and contribute to their story of excellence, we encourage you to apply. National Account Manager Responsibilities: Develop and implement sales strategies to maximize revenue and achieve sales targets for assigned key accounts. Identify, prospect, and acquire new accounts to expand market reach and increase sales opportunities. Conduct thorough market research to identify potential new markets and develop strategies for market entry. Build and maintain strong relationships with key decision-makers and stakeholders at accounts, including buyers and category managers. Conduct regular meetings and presentations with clients to understand their needs, provide product information, and address any concerns or issues. Collaborate with internal teams, including marketing, product development, and customer service, to ensure seamless execution of sales strategies and excellent customer satisfaction. Monitor market trends, competitor activities, and customer feedback to identify opportunities for business growth and development. Prepare and present regular sales reports, including sales performance, market analysis, and account updates, to senior management. Negotiate contracts and pricing agreements with key accounts, ensuring profitability and sustainable business partnerships. Stay updated on industry trends, product knowledge, and regulatory requirements related to pest control, cleaning, and hygiene products. National Account Manager Experience: Proven track record in sales, preferably gained within the hygiene / washroom / facilities management industry. Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients. Strong negotiation and presentation skills. Self-motivated and results-oriented, with a proactive approach to sales. Ability to work independently and as part of a team. Proficiency in MS Office applications and CRM software. Valid driver's license and willingness to travel as required.
May 15, 2024
Full time
We are on the lookout for an astute and dynamic National Sales / Account Manager, interested in hygiene product sales, to bolster our clients vibrant sales team. Up to £35K basic, car, generous commission (c£15K) + great benefits. This company supplies thousands of hygiene / washroom products to the facilities management industry. Work from home plus travel (6 000 miles per year). A track record of fostering enduring relationships and strategic sales prowess will drive the business forward. As a face of the brand, the incumbent will manage key facilities management services accounts throughout the UK, ensuring each partnership thrives through meticulous account management and dedication to high service standards, as well as developing new sales. Our client is eager to welcome an individual who will not only meet but exceed expectations, driving both sales growth and client satisfaction. They are committed to supporting team members' career progression, offering an environment that celebrates success and innovation. If you are keen to champion their brand and contribute to their story of excellence, we encourage you to apply. National Account Manager Responsibilities: Develop and implement sales strategies to maximize revenue and achieve sales targets for assigned key accounts. Identify, prospect, and acquire new accounts to expand market reach and increase sales opportunities. Conduct thorough market research to identify potential new markets and develop strategies for market entry. Build and maintain strong relationships with key decision-makers and stakeholders at accounts, including buyers and category managers. Conduct regular meetings and presentations with clients to understand their needs, provide product information, and address any concerns or issues. Collaborate with internal teams, including marketing, product development, and customer service, to ensure seamless execution of sales strategies and excellent customer satisfaction. Monitor market trends, competitor activities, and customer feedback to identify opportunities for business growth and development. Prepare and present regular sales reports, including sales performance, market analysis, and account updates, to senior management. Negotiate contracts and pricing agreements with key accounts, ensuring profitability and sustainable business partnerships. Stay updated on industry trends, product knowledge, and regulatory requirements related to pest control, cleaning, and hygiene products. National Account Manager Experience: Proven track record in sales, preferably gained within the hygiene / washroom / facilities management industry. Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients. Strong negotiation and presentation skills. Self-motivated and results-oriented, with a proactive approach to sales. Ability to work independently and as part of a team. Proficiency in MS Office applications and CRM software. Valid driver's license and willingness to travel as required.
Processing referrals and multi channel queries from stakeholders who require information, help and guidance in relation to the Dynamic Framework ETE contracts within the Business Support Centre. To work in an efficient manner, in compliance with company policies and procedures. Strive to maintain a high level of service to all customers, as you would expect yourself. Core Responsibilities1. To work flexibly and efficiently within the team to provide a central point of contact for the Dynamic Framework ETE contracts.2. Make and receive phone calls, monitor and manage web chats and email inboxes and at times paper based communication via letter writing to encourage service user engagement with the ETE service. 3. Accurately check, validate and process ETE referral documentation to required standards within agreed timescales.4. Provide accurate and clear advice and guidance on all general scheme queries including service users, probation staff and courts5. Processing of new customer referrals within timescales and quality standards and ensuring adherence to the Data Protection Act and all confidentiality procedures are followed at all times.6. Allocating and arranging initial appointments for service users and ETE coaches7. Maintain up to date and professional case management notes within systems and provide accurate data for MI collection.Key Performance Indicators 1. Meet or exceed customer engagement performance and quality targets within agreed SLAs.2. Ability to transfer skills between a varied range for communication channels at ease and with minimal impact on the customer journey. 3. Timely and successful first time resolution of, at times, long and complex customer calls & complaints. 4. Demonstrate excellent customer service to achieve a high customer satisfaction score.5. Work towards a behaviour and performance matrix6. Complete mandatory learning and take ownership for personal growth. Essential1. Customer Service experience and being passionate about excellent service standards. 2. Ability to communicate effectively and build rapport with customers with great listening and questioning ability.3. Effective written & verbal communication skills with the ability and knowledge of web chat facilities in a multi-stream environment. 4. An open, enthusiastic and positive approach.5. Logical problem solver with attention to detail.6. The ability to build rapport with customers quickly.7. Good questioning and listening skills.8. Decision making taking all aspects into account showing empathy in sensitive situations.9. Accuracy, attention to detail and the ability to analyse cases and identify solutions.10. Flexibility to support the business.11. Able to work efficiently in a pressurised environment.12. Experience of using Microsoft Packages and general ICT proficiency.Desirable1. Customer Service qualification (or working towards)2. Advanced Excel skills3. Understanding of the needs of customers from disadvantaged backgrounds EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
May 14, 2024
Full time
Processing referrals and multi channel queries from stakeholders who require information, help and guidance in relation to the Dynamic Framework ETE contracts within the Business Support Centre. To work in an efficient manner, in compliance with company policies and procedures. Strive to maintain a high level of service to all customers, as you would expect yourself. Core Responsibilities1. To work flexibly and efficiently within the team to provide a central point of contact for the Dynamic Framework ETE contracts.2. Make and receive phone calls, monitor and manage web chats and email inboxes and at times paper based communication via letter writing to encourage service user engagement with the ETE service. 3. Accurately check, validate and process ETE referral documentation to required standards within agreed timescales.4. Provide accurate and clear advice and guidance on all general scheme queries including service users, probation staff and courts5. Processing of new customer referrals within timescales and quality standards and ensuring adherence to the Data Protection Act and all confidentiality procedures are followed at all times.6. Allocating and arranging initial appointments for service users and ETE coaches7. Maintain up to date and professional case management notes within systems and provide accurate data for MI collection.Key Performance Indicators 1. Meet or exceed customer engagement performance and quality targets within agreed SLAs.2. Ability to transfer skills between a varied range for communication channels at ease and with minimal impact on the customer journey. 3. Timely and successful first time resolution of, at times, long and complex customer calls & complaints. 4. Demonstrate excellent customer service to achieve a high customer satisfaction score.5. Work towards a behaviour and performance matrix6. Complete mandatory learning and take ownership for personal growth. Essential1. Customer Service experience and being passionate about excellent service standards. 2. Ability to communicate effectively and build rapport with customers with great listening and questioning ability.3. Effective written & verbal communication skills with the ability and knowledge of web chat facilities in a multi-stream environment. 4. An open, enthusiastic and positive approach.5. Logical problem solver with attention to detail.6. The ability to build rapport with customers quickly.7. Good questioning and listening skills.8. Decision making taking all aspects into account showing empathy in sensitive situations.9. Accuracy, attention to detail and the ability to analyse cases and identify solutions.10. Flexibility to support the business.11. Able to work efficiently in a pressurised environment.12. Experience of using Microsoft Packages and general ICT proficiency.Desirable1. Customer Service qualification (or working towards)2. Advanced Excel skills3. Understanding of the needs of customers from disadvantaged backgrounds EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Nature and Purpose of Job The Business Support Centre plays a pivotal role in supporting the wider MAXIMUS group in facilitating government contracts. We are the first point of contact for most participants joining our schemes and support the interactions between all parties. Maximus aim to help all participants back into work and to support them while at work and help retain substantive employment. The role of a Business Support Centre Customer Support Advisor is to handle the first interaction for all of our participants within the programmes we support. Assessing eligibility, informing potential participants about the service we offer and then facilitating their participation by booking them into the relevant services, reviewing and updating their cases in various appropriate case management systems. Reporting to the BSC Team Leader you will be part of a multi-skilled team handling complex inbound and outbound telephone calls, web chats, SMS and email queries/enquiries simultaneously from a wide variety of customers who require information, help and guidance across a varied range of contracts within the Business Support Centre and providing administrative support to our frontline teams. Working in an efficient manner, in compliance with company policies and procedures you will deliver excellent customer service and high-quality administrative support working to agreed KPIs at all times. What is on offer The above standards are required to be met within a compulsory probationary period of 6 months. The successful candidate will • 25 Days Annual Leave (with the option to buy or sell up to 5 days AL -once a year)• Free EAP Service offering support and guidance 24/7• Medi Cash Wellness• Free Breakfast and Fruit club• Free Tea/Coffee• Free Car parking• Excellent engagement programme including a games room• Volunteer day scheme Core Responsibilities 1. To work flexibly and efficiently within the team to provide a seamless service to internal and external customers through a variety of communication channels.2. Make and receive phone calls, monitor, and manage web chats and email inboxes and at times paper-based communication via letter writing for first time resolution. 3. Accurately check, validate, and process documentation to required standards within agreed timescales.4. Provide accurate and clear advice and guidance on all general scheme queries.5. Processing of new customer referrals within timescales and quality standards and ensuring adherence to the Data Protection Act and all confidentiality procedures are followed at all times.6. Maintain up to date and professional case management notes within systems and provide accurate data for MI collection. Essential 1. Customer Service experience and being passionate about excellent service standards. 2. Ability to communicate effectively and build rapport with customers with great listening and questioning ability.3. Effective written & verbal communication skills with the ability and knowledge of web chat facilities in a multi-stream environment. 4. An open, enthusiastic and positive approach.5. Logical problem solver with attention to detail.6. The ability to build rapport with customers quickly.7. Good questioning and listening skills.8. Decision making taking all aspects into account showing empathy in sensitive situations.9. Accuracy, attention to detail and the ability to analyse cases and identify solutions.10. Flexibility to support the business.11. Able to work efficiently in a pressurised environment.12. Experience of using Microsoft Packages. Desirable 1. Customer Service qualification (or working towards)2. Advanced Excel skills EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
May 14, 2024
Full time
Nature and Purpose of Job The Business Support Centre plays a pivotal role in supporting the wider MAXIMUS group in facilitating government contracts. We are the first point of contact for most participants joining our schemes and support the interactions between all parties. Maximus aim to help all participants back into work and to support them while at work and help retain substantive employment. The role of a Business Support Centre Customer Support Advisor is to handle the first interaction for all of our participants within the programmes we support. Assessing eligibility, informing potential participants about the service we offer and then facilitating their participation by booking them into the relevant services, reviewing and updating their cases in various appropriate case management systems. Reporting to the BSC Team Leader you will be part of a multi-skilled team handling complex inbound and outbound telephone calls, web chats, SMS and email queries/enquiries simultaneously from a wide variety of customers who require information, help and guidance across a varied range of contracts within the Business Support Centre and providing administrative support to our frontline teams. Working in an efficient manner, in compliance with company policies and procedures you will deliver excellent customer service and high-quality administrative support working to agreed KPIs at all times. What is on offer The above standards are required to be met within a compulsory probationary period of 6 months. The successful candidate will • 25 Days Annual Leave (with the option to buy or sell up to 5 days AL -once a year)• Free EAP Service offering support and guidance 24/7• Medi Cash Wellness• Free Breakfast and Fruit club• Free Tea/Coffee• Free Car parking• Excellent engagement programme including a games room• Volunteer day scheme Core Responsibilities 1. To work flexibly and efficiently within the team to provide a seamless service to internal and external customers through a variety of communication channels.2. Make and receive phone calls, monitor, and manage web chats and email inboxes and at times paper-based communication via letter writing for first time resolution. 3. Accurately check, validate, and process documentation to required standards within agreed timescales.4. Provide accurate and clear advice and guidance on all general scheme queries.5. Processing of new customer referrals within timescales and quality standards and ensuring adherence to the Data Protection Act and all confidentiality procedures are followed at all times.6. Maintain up to date and professional case management notes within systems and provide accurate data for MI collection. Essential 1. Customer Service experience and being passionate about excellent service standards. 2. Ability to communicate effectively and build rapport with customers with great listening and questioning ability.3. Effective written & verbal communication skills with the ability and knowledge of web chat facilities in a multi-stream environment. 4. An open, enthusiastic and positive approach.5. Logical problem solver with attention to detail.6. The ability to build rapport with customers quickly.7. Good questioning and listening skills.8. Decision making taking all aspects into account showing empathy in sensitive situations.9. Accuracy, attention to detail and the ability to analyse cases and identify solutions.10. Flexibility to support the business.11. Able to work efficiently in a pressurised environment.12. Experience of using Microsoft Packages. Desirable 1. Customer Service qualification (or working towards)2. Advanced Excel skills EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Job Summary The role will provide strategic sourcing experience within the Business Services & IT categories, leading end-to-end procurement projects, developing category strategies and managing supplier relationships to ensure our procurements are competitive, compliant and stakeholder friendly. You'll develop effective supply strategies for your area of spend alongside key business stakeholders, that contribute to savings, improve the efficiency and quality of the business and collaborate with suppliers to innovate. Role mainly home based with some travel to London / Leeds / Leicester office Salary: £45,000 - 50,000 A number of family friendly benefits available. Essential Job Duties Work collaboratively as part of the Group Procurement team as a supportive business partner to assigned business functions (Business Services & IT). Understanding business requirements and the category procurement strategies to formulate and deliver clear procurement plans for all procurement activities undertaken. Produce tender and contract documents, support compilation of specifications, service levels and related key performance indicators alongside other teams to procure and implement contracts, ensuring compliance with procurement policies. Manage supplier relationships to prioritise procurement efforts in driving improvement in value for money, performance, quality, service and innovation. Take responsibility for developing key relationships ensuring involvement of business functions to manage suppliers in a collaborative manner. Work alongside business functions to evaluate procurement options available on internal requirements and bids, maintaining relationships with key stakeholders and suppliers. Negotiation of contractual agreements and service levels to ensure maximum value and compliance, working alongside legal to incorporate any business development requirements. Actively engage in the development of the supply chain & procurement function, which includes supporting change in policy, process and performance with prompt reporting on progress in all these areas. Essential Demonstratable experience in the management of end-to-end procurement activities. Experience of delivering complex procurement solutions. Knowledge of key contractual clauses and experience negotiating them. Able to demonstrate commercial and financial acumen, must be able to articulate the benefits of defined procurement strategies. Ability to work collaboratively with others across business functions. Excellent communications skills, able to prepare detailed documentation and reports to agreed standards. Excellent project management and organisation skills. Driving license and ability to travel throughout UK. Desirable CIPS qualification or purchasing qualification Experience of working within the outsourced services sector Experience of working in Health Services organisation Experience of managing procurements within the business services category (Legal, Facilities, Marketing, Travel) Experience of managing procurements within the technology services category EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
May 14, 2024
Full time
Job Summary The role will provide strategic sourcing experience within the Business Services & IT categories, leading end-to-end procurement projects, developing category strategies and managing supplier relationships to ensure our procurements are competitive, compliant and stakeholder friendly. You'll develop effective supply strategies for your area of spend alongside key business stakeholders, that contribute to savings, improve the efficiency and quality of the business and collaborate with suppliers to innovate. Role mainly home based with some travel to London / Leeds / Leicester office Salary: £45,000 - 50,000 A number of family friendly benefits available. Essential Job Duties Work collaboratively as part of the Group Procurement team as a supportive business partner to assigned business functions (Business Services & IT). Understanding business requirements and the category procurement strategies to formulate and deliver clear procurement plans for all procurement activities undertaken. Produce tender and contract documents, support compilation of specifications, service levels and related key performance indicators alongside other teams to procure and implement contracts, ensuring compliance with procurement policies. Manage supplier relationships to prioritise procurement efforts in driving improvement in value for money, performance, quality, service and innovation. Take responsibility for developing key relationships ensuring involvement of business functions to manage suppliers in a collaborative manner. Work alongside business functions to evaluate procurement options available on internal requirements and bids, maintaining relationships with key stakeholders and suppliers. Negotiation of contractual agreements and service levels to ensure maximum value and compliance, working alongside legal to incorporate any business development requirements. Actively engage in the development of the supply chain & procurement function, which includes supporting change in policy, process and performance with prompt reporting on progress in all these areas. Essential Demonstratable experience in the management of end-to-end procurement activities. Experience of delivering complex procurement solutions. Knowledge of key contractual clauses and experience negotiating them. Able to demonstrate commercial and financial acumen, must be able to articulate the benefits of defined procurement strategies. Ability to work collaboratively with others across business functions. Excellent communications skills, able to prepare detailed documentation and reports to agreed standards. Excellent project management and organisation skills. Driving license and ability to travel throughout UK. Desirable CIPS qualification or purchasing qualification Experience of working within the outsourced services sector Experience of working in Health Services organisation Experience of managing procurements within the business services category (Legal, Facilities, Marketing, Travel) Experience of managing procurements within the technology services category EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Xperi invents, develops and delivers technologies that create extraordinary experiences at home and on the go for millions of people around the world. Powering billions of consumer electronics, connected cars and digital content titles, we make entertainment more immersive, driving more intelligent and every interaction seamlessly personalized through our renowned consumer brands: DTS , HD Radio and TiVo . Xperi (NYSE: XPER) is a publicly traded technology company headquartered in San Jose, CA with over 2,000 employees across North America, Europe and Asia. Come join a thriving team where you can play an integral role in shaping the future of entertainment. About the role: This Sr. Director Content Partnerships EMEA role requires deep experience in the media industry and a track record of negotiating and closing high-value deals across EMEA with content providers, streaming services, broadcasters, networks, studios, operators, and/or digital distributors. The role requires a keen understanding of both local content distributors / creators as well as knowledge of local content tastes and preferences. The role also requires fundamental knowledge of international TV advertising models and will be responsible for negotiating advertising partnerships included in distribution agreements. The candidate is comfortable leading a negotiation process and has experience working directly with legal teams. What you will get to do: Negotiate CTV and automotive content distribution agreements with content owners, aggregators, broadcast networks, and vMVPDs across EMEA Build and manage content partnerships with long-term success in mind Manage Xperi's EMEA Content Partnership team and partner with Product and Sales team teams to expand media platform content networks through analysis, competitive positioning, and financial modeling Participate in all aspects of new business development (deal sourcing, financial analysis and forecasting, term sheet drafting, long-form drafting, contract negotiation, closing, on-going relationship management, etc.) Partner with Xperi's Monetization team to maximize value across our advertising business Work with Xperi's Legal team to structure deals, manage installed base of contracts, and negotiate deal renewals Manage and evaluate potential content partners through analysis, market demand/appeal, competitive positioning, and financial modeling Who we are looking for: 8+ years of experience in content distribution or content acquisition for a media or technology company Expert knowledge of EMEA digital content providers and distributors, with the knowledge of in-country content consumption Strong knowledge of the advertising ecosystem and business models (direct, programmatic, audience based selling) Direct managerial experience of content partnership teams Experience working directly with legal teams in negotiating and closing content partnership agreements Experience working with advertising and media sales teams Demonstrated mastery of verbal and written communication skills including the ability to cultivate internal and external relationships Excellent analytical and critical thinking skills. Experience developing strategic recommendations Demonstrated ability to work cross functionally BA/BS required An interest in international traveling : At Xperi, we value People, Customers, Performance and Innovation. We are dedicated to creating a workplace where all employees have a voice and sense of belonging, feel safe and valued, and are acknowledged for how their unique differences contribute to organizational culture and business outcomes. Our employees and their families are important to us, and our comprehensive pay, stock and benefits programs reflect that. Xperi supports personal well-being, builds financial security and enables employees to share in our collective success. Rewards include: Competitive compensation (salary, equity and bonuses) and comprehensive benefits designed to foster work-life balance, care for your health, protect your finances and help you save and invest for the future. Generous paid time away from work, including flexible time off, holidays and sick time, health and wellness initiatives, and a charitable match program to help you give back to your community. Great perks, which vary by location and can be site-specific: employee discounts, transportation reimbursements, subsidized cafes and fitness facilities. A flexible, hybrid work environment combining the best of in-office collaboration and community-building along with the benefits of working from home.
May 14, 2024
Full time
Xperi invents, develops and delivers technologies that create extraordinary experiences at home and on the go for millions of people around the world. Powering billions of consumer electronics, connected cars and digital content titles, we make entertainment more immersive, driving more intelligent and every interaction seamlessly personalized through our renowned consumer brands: DTS , HD Radio and TiVo . Xperi (NYSE: XPER) is a publicly traded technology company headquartered in San Jose, CA with over 2,000 employees across North America, Europe and Asia. Come join a thriving team where you can play an integral role in shaping the future of entertainment. About the role: This Sr. Director Content Partnerships EMEA role requires deep experience in the media industry and a track record of negotiating and closing high-value deals across EMEA with content providers, streaming services, broadcasters, networks, studios, operators, and/or digital distributors. The role requires a keen understanding of both local content distributors / creators as well as knowledge of local content tastes and preferences. The role also requires fundamental knowledge of international TV advertising models and will be responsible for negotiating advertising partnerships included in distribution agreements. The candidate is comfortable leading a negotiation process and has experience working directly with legal teams. What you will get to do: Negotiate CTV and automotive content distribution agreements with content owners, aggregators, broadcast networks, and vMVPDs across EMEA Build and manage content partnerships with long-term success in mind Manage Xperi's EMEA Content Partnership team and partner with Product and Sales team teams to expand media platform content networks through analysis, competitive positioning, and financial modeling Participate in all aspects of new business development (deal sourcing, financial analysis and forecasting, term sheet drafting, long-form drafting, contract negotiation, closing, on-going relationship management, etc.) Partner with Xperi's Monetization team to maximize value across our advertising business Work with Xperi's Legal team to structure deals, manage installed base of contracts, and negotiate deal renewals Manage and evaluate potential content partners through analysis, market demand/appeal, competitive positioning, and financial modeling Who we are looking for: 8+ years of experience in content distribution or content acquisition for a media or technology company Expert knowledge of EMEA digital content providers and distributors, with the knowledge of in-country content consumption Strong knowledge of the advertising ecosystem and business models (direct, programmatic, audience based selling) Direct managerial experience of content partnership teams Experience working directly with legal teams in negotiating and closing content partnership agreements Experience working with advertising and media sales teams Demonstrated mastery of verbal and written communication skills including the ability to cultivate internal and external relationships Excellent analytical and critical thinking skills. Experience developing strategic recommendations Demonstrated ability to work cross functionally BA/BS required An interest in international traveling : At Xperi, we value People, Customers, Performance and Innovation. We are dedicated to creating a workplace where all employees have a voice and sense of belonging, feel safe and valued, and are acknowledged for how their unique differences contribute to organizational culture and business outcomes. Our employees and their families are important to us, and our comprehensive pay, stock and benefits programs reflect that. Xperi supports personal well-being, builds financial security and enables employees to share in our collective success. Rewards include: Competitive compensation (salary, equity and bonuses) and comprehensive benefits designed to foster work-life balance, care for your health, protect your finances and help you save and invest for the future. Generous paid time away from work, including flexible time off, holidays and sick time, health and wellness initiatives, and a charitable match program to help you give back to your community. Great perks, which vary by location and can be site-specific: employee discounts, transportation reimbursements, subsidized cafes and fitness facilities. A flexible, hybrid work environment combining the best of in-office collaboration and community-building along with the benefits of working from home.