Would you like a Secretary role that within an innovative, progressive firm that prides itself on putting its people first along with their clients, offers hybrid working (or remote working) , and has significant growth plans in the future? Do you enjoy the document production side of your role?An exciting Secretary opportunity has arisen at the stunning offices at one of the UK's top professional services firms where you will be providing a document production support function to multiple fee earners and partners across all departments, working within a highly collaborative team . This busy role will see you take ownership of the formatting and production of various legal documentation and presentations , ensuring deadlines are met without compromising accuracy or quality .As a Secretary your new role will involve: Producing accurate, high quality documentation from audio and scripted work through a workflow system Ensuring documentation is completed within specified time-frames, keeping fee earners and secretarial colleagues updated Formatting documents into house style Using Word to edit and apply styles; create mail merges; work with track changes; and work with table of contents Using Excel to format spreadsheets and documents Using PowerPoint to create presentations (both using templates and reformatting external presentations) Using document management systems and other software packages I am very interested in speaking with candidates who have experience working as a Secretary, Legal Secretary, Medical Secretary, Document Production Specialist, Document Production Assistant or Document Production Coordinator , and who has strong skills in MS Word, MS Excel, and MS PowerPoint . Experience using BigHand, Peppermind, Bundledocs, pdfDocs and any document management system packages would be very attractive. Salary for this position is c. £28,000 to £30,000 (depending on level of experience). Benefits include: hybrid working (or remote working), free parking, life assurance, private healthcare, Group Income Protection, your birthday off (if it falls on a working day), charity day to use each year, Employee Assistance Programme, and company social events. The company's stunning offices offer free parking on-site (on a first come first serviced basis) or close by to the offices, however if you are travelling by public transport they are only a short 10-15 minutes walk from the nearest train station.
May 20, 2024
Full time
Would you like a Secretary role that within an innovative, progressive firm that prides itself on putting its people first along with their clients, offers hybrid working (or remote working) , and has significant growth plans in the future? Do you enjoy the document production side of your role?An exciting Secretary opportunity has arisen at the stunning offices at one of the UK's top professional services firms where you will be providing a document production support function to multiple fee earners and partners across all departments, working within a highly collaborative team . This busy role will see you take ownership of the formatting and production of various legal documentation and presentations , ensuring deadlines are met without compromising accuracy or quality .As a Secretary your new role will involve: Producing accurate, high quality documentation from audio and scripted work through a workflow system Ensuring documentation is completed within specified time-frames, keeping fee earners and secretarial colleagues updated Formatting documents into house style Using Word to edit and apply styles; create mail merges; work with track changes; and work with table of contents Using Excel to format spreadsheets and documents Using PowerPoint to create presentations (both using templates and reformatting external presentations) Using document management systems and other software packages I am very interested in speaking with candidates who have experience working as a Secretary, Legal Secretary, Medical Secretary, Document Production Specialist, Document Production Assistant or Document Production Coordinator , and who has strong skills in MS Word, MS Excel, and MS PowerPoint . Experience using BigHand, Peppermind, Bundledocs, pdfDocs and any document management system packages would be very attractive. Salary for this position is c. £28,000 to £30,000 (depending on level of experience). Benefits include: hybrid working (or remote working), free parking, life assurance, private healthcare, Group Income Protection, your birthday off (if it falls on a working day), charity day to use each year, Employee Assistance Programme, and company social events. The company's stunning offices offer free parking on-site (on a first come first serviced basis) or close by to the offices, however if you are travelling by public transport they are only a short 10-15 minutes walk from the nearest train station.
DE MONTFORT UNIVERSITY LEICESTER
Leicester, Leicestershire
De Montfort University (DMU) is an ambitious, globally minded institution with a clear focus on delivering high-quality teaching and research. A culturally rich university with a strong commitment to the public good, it strives to maintain a stimulating, innovative and inclusive environment where staff and students can thrive. Faculty / Directorate This is a really exciting time to be joining DMU. The People Services team has been through a period of change and we have several new roles available to support advancing our ambitious Empowering University strategy. Being part of a thriving and energetic team, you would join our new directorate and help us to deliver a key pillar of our university strategy, 'Empowering People'. Our role is to enhance our employee offer about leadership and management, reward and recognition, voice and experience, health and wellbeing, and to ensure our policies, processes and systems enable digital solutions, swift decision making, equal access and autonomy. Role As a Reward and Recognition Coordinator at De Montfort University, you will play a crucial role in managing and enhancing our employee reward and recognition programmes. Reporting to the People Services Operations Manager, you will deliver a high-quality, efficient administrative service, providing expert advice and support to both internal and external customers. You will be the primary contact for our rewards and benefits provider, Vivup, and will coordinate various third-party schemes such as childcare vouchers, Cycle2work, and annual leave purchases. Your responsibilities will include preparing reports, presentations, and correspondence, managing cyclical processes like annual leave and appraisals, and supporting our employee recognition programme, Highfive. Additionally, you will ensure compliance with relevant legislation and university procedures, manage financial tasks, and maintain positive relationships with stakeholders. Your role will also involve coaching and mentoring junior colleagues and contributing to the continuous improvement of our pay and reward offerings. Ideal Candidate You will need to have a strong administrative background, with a good understanding of employee reward and recognition programmes. Excellent organisational and communication skills are essential, along with the ability to deliver a customer-focused service. You should be adept at handling data, preparing detailed reports, and managing multiple tasks and deadlines efficiently. Familiarity with third-party reward schemes and experience in coordinating such programmes is highly desirable. A thorough understanding of compliance with relevant legislation and university procedures is crucial. You should be proactive, detail-oriented, and possess strong problem-solving skills. The ability to develop and maintain positive working relationships with both internal and external stakeholders, and a commitment to continuous improvement, will set you apart as the ideal candidate for this role.
May 20, 2024
Full time
De Montfort University (DMU) is an ambitious, globally minded institution with a clear focus on delivering high-quality teaching and research. A culturally rich university with a strong commitment to the public good, it strives to maintain a stimulating, innovative and inclusive environment where staff and students can thrive. Faculty / Directorate This is a really exciting time to be joining DMU. The People Services team has been through a period of change and we have several new roles available to support advancing our ambitious Empowering University strategy. Being part of a thriving and energetic team, you would join our new directorate and help us to deliver a key pillar of our university strategy, 'Empowering People'. Our role is to enhance our employee offer about leadership and management, reward and recognition, voice and experience, health and wellbeing, and to ensure our policies, processes and systems enable digital solutions, swift decision making, equal access and autonomy. Role As a Reward and Recognition Coordinator at De Montfort University, you will play a crucial role in managing and enhancing our employee reward and recognition programmes. Reporting to the People Services Operations Manager, you will deliver a high-quality, efficient administrative service, providing expert advice and support to both internal and external customers. You will be the primary contact for our rewards and benefits provider, Vivup, and will coordinate various third-party schemes such as childcare vouchers, Cycle2work, and annual leave purchases. Your responsibilities will include preparing reports, presentations, and correspondence, managing cyclical processes like annual leave and appraisals, and supporting our employee recognition programme, Highfive. Additionally, you will ensure compliance with relevant legislation and university procedures, manage financial tasks, and maintain positive relationships with stakeholders. Your role will also involve coaching and mentoring junior colleagues and contributing to the continuous improvement of our pay and reward offerings. Ideal Candidate You will need to have a strong administrative background, with a good understanding of employee reward and recognition programmes. Excellent organisational and communication skills are essential, along with the ability to deliver a customer-focused service. You should be adept at handling data, preparing detailed reports, and managing multiple tasks and deadlines efficiently. Familiarity with third-party reward schemes and experience in coordinating such programmes is highly desirable. A thorough understanding of compliance with relevant legislation and university procedures is crucial. You should be proactive, detail-oriented, and possess strong problem-solving skills. The ability to develop and maintain positive working relationships with both internal and external stakeholders, and a commitment to continuous improvement, will set you apart as the ideal candidate for this role.
Our People Services Team at Barchester Healthcare continually strive to enhance our employee experience and employee journey and offer excellent career choices and opportunities to progress. We are in the process of expanding our HR operation team and have a fantastic opportunity for a talented, driven individual to join our People Services Team as HR Advisor in our North division. Multi-site experience would be advantageous. Previous experience in an HR advisory role is essential. This is a remote role, however there will be a requirement to travel across our homes within the north division and to the company offices in Inverness as required. Within this newly created role you will work alongside the HR operations team within the north division to support the delivery of the company's people strategy, divisional people plan and operational people priorities. As the role will have a heavy ER bias you should have extensive experience within an HR advisory capacity and be able to demonstrate sound knowledge and awareness of employment law and legislation. Reporting in to the Senior HR Business Partner you will be responsible for working alongside the HR Business Partner's and the HR Coordinator team to provide expert HR advice, guidance and support to managers on all people related issues which will include areas such as employee relations, advising on best practice and adherence to policies and process, assisting with the delivery of key projects and supporting HRBP's with the delivery of training across the division. The role will also provide significant expertise in the management of sickness absence (both long and short term) across the division. You ll be working in an organisation with over 17,000 colleagues that has been awarded an outstanding rating by Best Companies, is in the top 20 Best Health & Social Care Companies to work for also one of the Top 25 Best Big Companies to work for in the UK. Barchester Healthcare is one of the UK s market leading healthcare providers being the third largest in the UK with over 250 nursing homes and hospitals across the country. With a successful new builds programme with 10 new build homes being built and opened. 4400
May 20, 2024
Full time
Our People Services Team at Barchester Healthcare continually strive to enhance our employee experience and employee journey and offer excellent career choices and opportunities to progress. We are in the process of expanding our HR operation team and have a fantastic opportunity for a talented, driven individual to join our People Services Team as HR Advisor in our North division. Multi-site experience would be advantageous. Previous experience in an HR advisory role is essential. This is a remote role, however there will be a requirement to travel across our homes within the north division and to the company offices in Inverness as required. Within this newly created role you will work alongside the HR operations team within the north division to support the delivery of the company's people strategy, divisional people plan and operational people priorities. As the role will have a heavy ER bias you should have extensive experience within an HR advisory capacity and be able to demonstrate sound knowledge and awareness of employment law and legislation. Reporting in to the Senior HR Business Partner you will be responsible for working alongside the HR Business Partner's and the HR Coordinator team to provide expert HR advice, guidance and support to managers on all people related issues which will include areas such as employee relations, advising on best practice and adherence to policies and process, assisting with the delivery of key projects and supporting HRBP's with the delivery of training across the division. The role will also provide significant expertise in the management of sickness absence (both long and short term) across the division. You ll be working in an organisation with over 17,000 colleagues that has been awarded an outstanding rating by Best Companies, is in the top 20 Best Health & Social Care Companies to work for also one of the Top 25 Best Big Companies to work for in the UK. Barchester Healthcare is one of the UK s market leading healthcare providers being the third largest in the UK with over 250 nursing homes and hospitals across the country. With a successful new builds programme with 10 new build homes being built and opened. 4400
A Global Freight Forwarder are now seeking an experienced Road Freight Branch Manager to join their expanding organisation based in Wolverhampton. Their growth and success is testament to the vision that the Directors and Senior Management have had at the company. This, coupled with hard work and sound business decisions is paving the way to become one of the most successful International Freight Providers in the world. The Position Reporting to the Director and working closely with the management team . Direct and manage the Road Freight operations staff within your business areas to ensure that they are appropriately resourced, motivated and trained and that they carry out their responsibilities whilst delivering and developing a best-in-class service across all aspects of the operation. Managing and processing Import and Export jobs from quotation to delivery, in line with our primary goal of providing excellence in customer service. Skills and Experience: Previous experience in a general management role in a freight or Road logistics environment is essential A results driven, measured and consistent approach coupled with the ability to inspire and motivate A track record of success with a methodical and structured approach through continuous improvement and delivering KPI's to effectively challenge the business Experienced in the leadership and development of teams Strong commercials skills and business acumen Key responsibilities will include: Managing and overseeing the daily site operations, activities and personnel Full responsibility for P&L and control of budgetary spend across all areas of the business Building and growing strong commercial relationships with key clients to meet their needs and maximise future opportunities Determining a site strategy that aligns with both Group and business unit objectives, core values and ensures excellent customer satisfaction WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy. Air Import Clerk - Heathrow - Up to £38,000 Our client, who are a multi-site Freight Forwarder in the UK Internal Sales Executive - International Logistics - £25K One of the UKs largest Logistics companies is looking to add to Position: Ocean Import LCL Operator Location, Wythenshawe, Manchester Salary: up to £35,000 Hours: 37.5 per week - Mon - Fri Wine Development Sales Executive required by a leading Drinks Logistics company based in Kent - £50K - £60K A multi-National Ocean Export Operator Location: Manchester, UK Salary: £28,000 - £35,000 Job Type: Full Time From You: 3+ years' experience in Air Export Coordinator - Hayes - Up to £33,000 This is a full-time role for an Air Export Coordinator to Were always updating our available positions, register now to sign up to our jobs by email service, and stay informed when we list new positions that are relevant to you.
May 20, 2024
Full time
A Global Freight Forwarder are now seeking an experienced Road Freight Branch Manager to join their expanding organisation based in Wolverhampton. Their growth and success is testament to the vision that the Directors and Senior Management have had at the company. This, coupled with hard work and sound business decisions is paving the way to become one of the most successful International Freight Providers in the world. The Position Reporting to the Director and working closely with the management team . Direct and manage the Road Freight operations staff within your business areas to ensure that they are appropriately resourced, motivated and trained and that they carry out their responsibilities whilst delivering and developing a best-in-class service across all aspects of the operation. Managing and processing Import and Export jobs from quotation to delivery, in line with our primary goal of providing excellence in customer service. Skills and Experience: Previous experience in a general management role in a freight or Road logistics environment is essential A results driven, measured and consistent approach coupled with the ability to inspire and motivate A track record of success with a methodical and structured approach through continuous improvement and delivering KPI's to effectively challenge the business Experienced in the leadership and development of teams Strong commercials skills and business acumen Key responsibilities will include: Managing and overseeing the daily site operations, activities and personnel Full responsibility for P&L and control of budgetary spend across all areas of the business Building and growing strong commercial relationships with key clients to meet their needs and maximise future opportunities Determining a site strategy that aligns with both Group and business unit objectives, core values and ensures excellent customer satisfaction WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy. Air Import Clerk - Heathrow - Up to £38,000 Our client, who are a multi-site Freight Forwarder in the UK Internal Sales Executive - International Logistics - £25K One of the UKs largest Logistics companies is looking to add to Position: Ocean Import LCL Operator Location, Wythenshawe, Manchester Salary: up to £35,000 Hours: 37.5 per week - Mon - Fri Wine Development Sales Executive required by a leading Drinks Logistics company based in Kent - £50K - £60K A multi-National Ocean Export Operator Location: Manchester, UK Salary: £28,000 - £35,000 Job Type: Full Time From You: 3+ years' experience in Air Export Coordinator - Hayes - Up to £33,000 This is a full-time role for an Air Export Coordinator to Were always updating our available positions, register now to sign up to our jobs by email service, and stay informed when we list new positions that are relevant to you.
Business Admin Team Leader Birmingham - Office Based Salary Negotiable - DOE A fantastic, leading Top 100 National firm, known to us as a client for many years are keen to add an experienced Business Admin Team Leaderto their already impressive Birmingham City Centre team.Based in well-equipped offices in an impressive setting, close to commuter links, the Business Admin Team Leader will benefit from leading a cohesive team of Secretaries, Administrators and Coordinators to deliver a high quality of a full range of Legal Administration Duties in Birmingham City Centre. Duties of a Business Admin Team Leader: Oversee the day to day running of the Business Support Administration team Build relationships with our lawyers to understand the work and proactively prioritise tasks Encourage an excellent customer service environment, ensuring that our processes reflect this Coach and develop your team, including performance reviews, setting objectives and regular one to ones Recruit and train new and existing team members Work closely with the Business Support Services Manager, Operations Manager, and our HR team, to develop policies and procedures which cover operational processes, compliance, performance and attendance Identify opportunities for improvement, to ensure we operate efficiently and in line with best practice Play an active role in supporting business change taking place across the firm, and participate in relevant projects Ensure equipment is properly maintained Have a working knowledge of health and safety requirements The ideal candidate: Similar role held before in a Law Firm Fair, inclusive and supportive management style Effective and professional leader and communicator at all levels, both written and verbal Able to build excellent working relationships with your team/department, stakeholders and the wider firm Self-motivated, with the ability to lead by example An organised individual with the ability to effectively prioritise business needs Ability to manage and support business change across the team Excellent attention to detail Knowledge of administrative processes such as printing, scanning, electronic filing and post handling Experience working within a legal services environment If you believe you are suited to this Business Admin Team Leader role and have the skills our client is looking for, please apply within, or send your CV to for immediate consideration.
May 20, 2024
Full time
Business Admin Team Leader Birmingham - Office Based Salary Negotiable - DOE A fantastic, leading Top 100 National firm, known to us as a client for many years are keen to add an experienced Business Admin Team Leaderto their already impressive Birmingham City Centre team.Based in well-equipped offices in an impressive setting, close to commuter links, the Business Admin Team Leader will benefit from leading a cohesive team of Secretaries, Administrators and Coordinators to deliver a high quality of a full range of Legal Administration Duties in Birmingham City Centre. Duties of a Business Admin Team Leader: Oversee the day to day running of the Business Support Administration team Build relationships with our lawyers to understand the work and proactively prioritise tasks Encourage an excellent customer service environment, ensuring that our processes reflect this Coach and develop your team, including performance reviews, setting objectives and regular one to ones Recruit and train new and existing team members Work closely with the Business Support Services Manager, Operations Manager, and our HR team, to develop policies and procedures which cover operational processes, compliance, performance and attendance Identify opportunities for improvement, to ensure we operate efficiently and in line with best practice Play an active role in supporting business change taking place across the firm, and participate in relevant projects Ensure equipment is properly maintained Have a working knowledge of health and safety requirements The ideal candidate: Similar role held before in a Law Firm Fair, inclusive and supportive management style Effective and professional leader and communicator at all levels, both written and verbal Able to build excellent working relationships with your team/department, stakeholders and the wider firm Self-motivated, with the ability to lead by example An organised individual with the ability to effectively prioritise business needs Ability to manage and support business change across the team Excellent attention to detail Knowledge of administrative processes such as printing, scanning, electronic filing and post handling Experience working within a legal services environment If you believe you are suited to this Business Admin Team Leader role and have the skills our client is looking for, please apply within, or send your CV to for immediate consideration.
Permanent - Full Time - 37.5 hours Here at Lovell, we have an exciting opportunity for a Customer Service Coordinator to join our East Midlands team. This is a fantastic role for anyone who is keen to progress within the housing industry! Reporting to our Customer Services Manager, you'll manage and deliver the administration process relevant to post contract / handover services to purchasers for the completion of defects and release of retentions as appropriate. We'd like our Customer Service Coordinator to have a strong customer focus and proven experience of a similar role. With exceptional written and verbal communication skills, you'll be highly organised and have a keen eye for detail. You'll be highly motivated, have good problem-solving skills and be fully competent in MS Office. Experience of working in the housing industry is preferred, but by no means essential! Benefits Holidays - 26 days Life Assurance Pension Private medical insurance Ability to purchase additional holiday Access to discount portal Cycle to Work scheme and the Lovell Way to EV Digital GP Employee assistance programme Sharesave scheme As an Investors in People Gold award employer, Lovell is the UK's leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams. The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all. Please refer to the Job Description upon completing your application.
May 20, 2024
Full time
Permanent - Full Time - 37.5 hours Here at Lovell, we have an exciting opportunity for a Customer Service Coordinator to join our East Midlands team. This is a fantastic role for anyone who is keen to progress within the housing industry! Reporting to our Customer Services Manager, you'll manage and deliver the administration process relevant to post contract / handover services to purchasers for the completion of defects and release of retentions as appropriate. We'd like our Customer Service Coordinator to have a strong customer focus and proven experience of a similar role. With exceptional written and verbal communication skills, you'll be highly organised and have a keen eye for detail. You'll be highly motivated, have good problem-solving skills and be fully competent in MS Office. Experience of working in the housing industry is preferred, but by no means essential! Benefits Holidays - 26 days Life Assurance Pension Private medical insurance Ability to purchase additional holiday Access to discount portal Cycle to Work scheme and the Lovell Way to EV Digital GP Employee assistance programme Sharesave scheme As an Investors in People Gold award employer, Lovell is the UK's leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams. The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all. Please refer to the Job Description upon completing your application.
Project Coordinator - Document Management - Manchester Gibbs Hybrid are looking for an accomplished Project Coordinator with a solid document management background to support the Project team with legal aspects of multiple projects. You will be required onsite 3 days a week. This role is inside IR35/PAYE/Umbrella. You will work within a busy legal team and be responsible for the coordination of projects, tracking milestones, analysing project and legal data, and liaising with senior management/ executives. You will sort through documents and process emails and respond back, across the wider business Essential: • Background in document management, project support and coordination• Project coordination/support across financial services or legal/corporate law teams • Managing multiple small projects• Understanding end to end project management• Scope management, estimation, budgets• Create and maintain project plans• Vendor management• Liaising with global legal teams Click Apply now to be considered for the Project Coordinator - Document Management - Manchester role
May 20, 2024
Full time
Project Coordinator - Document Management - Manchester Gibbs Hybrid are looking for an accomplished Project Coordinator with a solid document management background to support the Project team with legal aspects of multiple projects. You will be required onsite 3 days a week. This role is inside IR35/PAYE/Umbrella. You will work within a busy legal team and be responsible for the coordination of projects, tracking milestones, analysing project and legal data, and liaising with senior management/ executives. You will sort through documents and process emails and respond back, across the wider business Essential: • Background in document management, project support and coordination• Project coordination/support across financial services or legal/corporate law teams • Managing multiple small projects• Understanding end to end project management• Scope management, estimation, budgets• Create and maintain project plans• Vendor management• Liaising with global legal teams Click Apply now to be considered for the Project Coordinator - Document Management - Manchester role
If you are passionate about excellent customer service, enjoy building relationships and getting to know people - you belong at Bromford. As a facilities coordinator youll based at one of our retirement schemes, helping create an environment that our customers love, is safe and feels like home. You will be the point of contact of anything maintenance related, understanding how the building operates click apply for full job details
May 19, 2024
Full time
If you are passionate about excellent customer service, enjoy building relationships and getting to know people - you belong at Bromford. As a facilities coordinator youll based at one of our retirement schemes, helping create an environment that our customers love, is safe and feels like home. You will be the point of contact of anything maintenance related, understanding how the building operates click apply for full job details
IT Disaster Recovery Coordinator, Brighton Based £55k-£65k Essential Experience: Proven experience in IT business continuity planning and management, with a minimum of 3-5 years in a similar role. In-depth understanding of IT systems, infrastructure, and cybersecurity. Familiarity with industry standards and frameworks related to business continuity planning click apply for full job details
May 19, 2024
Full time
IT Disaster Recovery Coordinator, Brighton Based £55k-£65k Essential Experience: Proven experience in IT business continuity planning and management, with a minimum of 3-5 years in a similar role. In-depth understanding of IT systems, infrastructure, and cybersecurity. Familiarity with industry standards and frameworks related to business continuity planning click apply for full job details
Reception & Floor Host (Workplace Experience Coordinator) Monday - Friday, 40 hours per week £28.5K plus excellent benefits including 25 days holiday plus bank holidays Company incentives & highly recognsied work brandYou will be part of the Front of House team, being the 'go-to' expert on all things Workplace and if you don't know the answer, making sure you're asking the right people the right questions to make sure you do! Our established client is looking for someone with a friendly, energetic, optimistic and open-minded approach to join their ever-growing team and make a difference. You will play a vital role within the business through generating a sense of community through creating a culture of support, delivering world class services and ensuring a seamless operation. You will also be in charge of creating a comfortable atmosphere and will have the opportunity to work in a productive and excitingly varied role!Duties and Responsibilities: Maintain regular contact and work closely with other departments for a seamless and integrated working experience Upkeep accurate service requests, statuses and records Ensure that all collaborative spaces and meeting rooms are well kept and to a high standard Ensure that inventory is fully stocked and equipment is working Carry out regular floor walks Offer meeting and event support Assist with workplace onboarding Ensure colleagues are aware of how to properly maintain the workspace, submit maintenance requests and liaise with appropriate partners accordinglyThe Ideal Candidate: Excellent communication skills, being able to confidently meet and build rapports with new people Carries a warm, welcoming and positive demeanour Flexible work approach Is able to respond to client, co-worker and/or supervisory inquiries and complaints Goes above and beyond to get tasks completed and hit targets Works effectively within a team Driven to deliver a high level of customer service Good problem solving, organisation and planning skills Maintains a level head under pressure Able to multi-task Strong Microsoft Office Suit skills/experience Open to embracing new technologies Punctual and respectful If you believe you have the necessary skills and personality then please apply via the link on this page. If you have any specific questions about the role then please contact Richard at the Search London Office Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
May 19, 2024
Full time
Reception & Floor Host (Workplace Experience Coordinator) Monday - Friday, 40 hours per week £28.5K plus excellent benefits including 25 days holiday plus bank holidays Company incentives & highly recognsied work brandYou will be part of the Front of House team, being the 'go-to' expert on all things Workplace and if you don't know the answer, making sure you're asking the right people the right questions to make sure you do! Our established client is looking for someone with a friendly, energetic, optimistic and open-minded approach to join their ever-growing team and make a difference. You will play a vital role within the business through generating a sense of community through creating a culture of support, delivering world class services and ensuring a seamless operation. You will also be in charge of creating a comfortable atmosphere and will have the opportunity to work in a productive and excitingly varied role!Duties and Responsibilities: Maintain regular contact and work closely with other departments for a seamless and integrated working experience Upkeep accurate service requests, statuses and records Ensure that all collaborative spaces and meeting rooms are well kept and to a high standard Ensure that inventory is fully stocked and equipment is working Carry out regular floor walks Offer meeting and event support Assist with workplace onboarding Ensure colleagues are aware of how to properly maintain the workspace, submit maintenance requests and liaise with appropriate partners accordinglyThe Ideal Candidate: Excellent communication skills, being able to confidently meet and build rapports with new people Carries a warm, welcoming and positive demeanour Flexible work approach Is able to respond to client, co-worker and/or supervisory inquiries and complaints Goes above and beyond to get tasks completed and hit targets Works effectively within a team Driven to deliver a high level of customer service Good problem solving, organisation and planning skills Maintains a level head under pressure Able to multi-task Strong Microsoft Office Suit skills/experience Open to embracing new technologies Punctual and respectful If you believe you have the necessary skills and personality then please apply via the link on this page. If you have any specific questions about the role then please contact Richard at the Search London Office Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
We have a new opportunity for a Customer Service Coordinator to join our team within Vistry Cotswolds, at our Bishops Cleeve office in Cheltenham. We are looking for a calm and motivated individual to join our fast-paced Customer Service team. You will be responsible with dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in their new home. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Previous experience working within a similar environment Good understanding of Microsoft Office, Excel, Outlook Ability to handle complaints and difficult situations Touch Typing A calm and cheery personality Patience and calmness under pressure A sense of humour Good planning and organisations skills Problem solving and decision-making skills A polite, tactual, and assertive attitude Excellent communication skills Good team working skills Desirable - 5 GCSE's or equivalent including Maths & English Experience working for a residential house builder ideally within the customer facing environment. An understanding of building regulations and legal obligations. A good understanding of written English Grammar More about the Customer Service Coordinator role To address and respond to Customer issues in a prompt and organised way. To deliver an excellent customer service, understanding and empathy to our customers To liaise with internal departments and form excellent working relationships as part of the larger team. To communicate effectively and regularly with colleagues and management Issue instructions to Sub-contractors and follow up to ensure prompt resolution. Follow up all outstanding remedial works and take appropriate action to ensure works wherever possible are completed within a 28-day period. Keep our database system up to date at all times. Carry out general administrative duties. Work directly with the office manager to ensure our KPI's are in line with company guidelines Learn and at all times adhere to the company Health and Safety requirements Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
May 19, 2024
Full time
We have a new opportunity for a Customer Service Coordinator to join our team within Vistry Cotswolds, at our Bishops Cleeve office in Cheltenham. We are looking for a calm and motivated individual to join our fast-paced Customer Service team. You will be responsible with dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in their new home. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Previous experience working within a similar environment Good understanding of Microsoft Office, Excel, Outlook Ability to handle complaints and difficult situations Touch Typing A calm and cheery personality Patience and calmness under pressure A sense of humour Good planning and organisations skills Problem solving and decision-making skills A polite, tactual, and assertive attitude Excellent communication skills Good team working skills Desirable - 5 GCSE's or equivalent including Maths & English Experience working for a residential house builder ideally within the customer facing environment. An understanding of building regulations and legal obligations. A good understanding of written English Grammar More about the Customer Service Coordinator role To address and respond to Customer issues in a prompt and organised way. To deliver an excellent customer service, understanding and empathy to our customers To liaise with internal departments and form excellent working relationships as part of the larger team. To communicate effectively and regularly with colleagues and management Issue instructions to Sub-contractors and follow up to ensure prompt resolution. Follow up all outstanding remedial works and take appropriate action to ensure works wherever possible are completed within a 28-day period. Keep our database system up to date at all times. Carry out general administrative duties. Work directly with the office manager to ensure our KPI's are in line with company guidelines Learn and at all times adhere to the company Health and Safety requirements Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Job description The Role We are seeking a dedicated individual to support our HR function in all areas across The ECS Group. This role is ideal for someone with previous HR experience, who is CIPD accredited, and with a passion for people management. You will have the opportunity to work with a variety of people positioned throughout our organisation, as well as on projects involving some of the largest and most well known brands in the world. Responsibilities A full-time on-site role based in Ipswich, UK within our Head Office, you will be supporting all parts of the Group's HR functions. Payroll Wellbeing Onboarding / Offboarding Performance management. Policy maintenance and creation. Employment and supplier contracts. TUPE transfers (incoming/outgoing). Employee relations queries and procedures. Engagement and People related communication. Day to day ad hoc requests/tasks/projects. Plus, relevant additional duties as required. The ECS Group ECS is a leading provider of retailer network solutions to global automotive brands. Working with automotive manufacturers and brands we are "Setting the Standard" in providing effective and sustainable business solutions and services to support management teams on a global basis. Our goal is to be the global partner of choice for helping companies operate efficiently, whilst; Increasing customer satisfaction and loyalty; Protecting their brand and increasing the revenue of their dealer networks; and reducing warranty costs. With a head office in Ipswich, Suffolk, The ECS Group is comprised of five companies operating throughout Europe, Africa, the Middle East, and India. You If you are dependable and enthusiastic HR professional, driven by delivering exceptional attention to detail, who is well organised, and has the ability to work independently whilst meeting deadlines, then this could be the opportunity for you. You will be proactive, whilst understanding our KPIs and objectives, and what it takes to work for a growing international organisation: Exceptional attention to detail, along with strong time management skills. Impeccable written and verbal communication skills (English C2). Exceptional interpersonal skills. Desire to use own initiative but also know when to seek advice. A strong user of IT software (inc. the Office suite). European languages (desirable but not required; German especially desirable). Required Skills & Qualifications: Proven experience in an HR role. CIPD Level 3 qualification or higher. Strong understanding of HR processes and employment legislation. Benefits £28,000 - 35,000 p.a. D.O.E Nine-day working fortnight (every other Friday off). 20 days holiday, plus Bank Holidays - increasing by one day every year (after two years employment) up to 25 days total. Annual bonus, subject to company performance Enhanced salary-sacrifice pension scheme. Employee Healthcare Cover and Death In Service Cover (pending implementation Q3 2024) Free access to professional and personal development courses. Free onsite office parking. Free eye tests and glasses scheme. Free tea / coffee / water / fruit station available in office. Breakout area (table tennis, etc.) Onsite café (staff pay) 17 acres of private grounds, woodlands, and gardens for lunchtime escape and social activities. The chance to join a fast-growing organisation with training and career progression opportunities. Equipment provided. Probationary period of six months. Schedule 08:00 - 17:15, Monday to Friday One hour for lunch. Job Types: Full-time, Permanent Pay: £28,000.00-£35,000.00 per year Benefits: Canteen Company events Company pension Free parking Life insurance On-site parking Private medical insurance Sick pay Schedule: Day shift Monday to Friday No weekends Ability to commute/relocate: Ipswich: reliably commute or plan to relocate before starting work (required) Licence/Certification: CIPD (preferred) Work authorisation: United Kingdom (required) Work Location: In person
May 19, 2024
Full time
Job description The Role We are seeking a dedicated individual to support our HR function in all areas across The ECS Group. This role is ideal for someone with previous HR experience, who is CIPD accredited, and with a passion for people management. You will have the opportunity to work with a variety of people positioned throughout our organisation, as well as on projects involving some of the largest and most well known brands in the world. Responsibilities A full-time on-site role based in Ipswich, UK within our Head Office, you will be supporting all parts of the Group's HR functions. Payroll Wellbeing Onboarding / Offboarding Performance management. Policy maintenance and creation. Employment and supplier contracts. TUPE transfers (incoming/outgoing). Employee relations queries and procedures. Engagement and People related communication. Day to day ad hoc requests/tasks/projects. Plus, relevant additional duties as required. The ECS Group ECS is a leading provider of retailer network solutions to global automotive brands. Working with automotive manufacturers and brands we are "Setting the Standard" in providing effective and sustainable business solutions and services to support management teams on a global basis. Our goal is to be the global partner of choice for helping companies operate efficiently, whilst; Increasing customer satisfaction and loyalty; Protecting their brand and increasing the revenue of their dealer networks; and reducing warranty costs. With a head office in Ipswich, Suffolk, The ECS Group is comprised of five companies operating throughout Europe, Africa, the Middle East, and India. You If you are dependable and enthusiastic HR professional, driven by delivering exceptional attention to detail, who is well organised, and has the ability to work independently whilst meeting deadlines, then this could be the opportunity for you. You will be proactive, whilst understanding our KPIs and objectives, and what it takes to work for a growing international organisation: Exceptional attention to detail, along with strong time management skills. Impeccable written and verbal communication skills (English C2). Exceptional interpersonal skills. Desire to use own initiative but also know when to seek advice. A strong user of IT software (inc. the Office suite). European languages (desirable but not required; German especially desirable). Required Skills & Qualifications: Proven experience in an HR role. CIPD Level 3 qualification or higher. Strong understanding of HR processes and employment legislation. Benefits £28,000 - 35,000 p.a. D.O.E Nine-day working fortnight (every other Friday off). 20 days holiday, plus Bank Holidays - increasing by one day every year (after two years employment) up to 25 days total. Annual bonus, subject to company performance Enhanced salary-sacrifice pension scheme. Employee Healthcare Cover and Death In Service Cover (pending implementation Q3 2024) Free access to professional and personal development courses. Free onsite office parking. Free eye tests and glasses scheme. Free tea / coffee / water / fruit station available in office. Breakout area (table tennis, etc.) Onsite café (staff pay) 17 acres of private grounds, woodlands, and gardens for lunchtime escape and social activities. The chance to join a fast-growing organisation with training and career progression opportunities. Equipment provided. Probationary period of six months. Schedule 08:00 - 17:15, Monday to Friday One hour for lunch. Job Types: Full-time, Permanent Pay: £28,000.00-£35,000.00 per year Benefits: Canteen Company events Company pension Free parking Life insurance On-site parking Private medical insurance Sick pay Schedule: Day shift Monday to Friday No weekends Ability to commute/relocate: Ipswich: reliably commute or plan to relocate before starting work (required) Licence/Certification: CIPD (preferred) Work authorisation: United Kingdom (required) Work Location: In person
Location: Colwick, Nottingham - NG4 2JT Salary: £32,000 - £35,000 per annum Benefits: 25 days annual leave plus bank holidays Free on-site parking Access to a benefits platform 3x salary death benefit Job Type: Full-Time, Permanent Working Hours: Monday to Friday, 8:00 AM - 5:00 PM (40 hours per week) Work Setting: Office-based role.Role Overview: As an HR Officer at Enva, you will be integral to our HR team, supporting all stages of the employee lifecycle. This role requires a proactive, highly organised individual who can provide a professional and efficient HR service, ensuring compliance with employment legislation and company policies. Key Responsibilities: Assist with the onboarding of new employees, including preparing welcome materials, conducting inductions, and verifying right-to-work documentation. Coordinate offboarding procedures, including conducting exit surveys and interviews. Manage the processing of contracts, background checks, and reference checks. Support recruitment efforts by advertising roles, managing applications, and coordinating interviews. Assist managers in handling employee relations issues, such as disciplinary and grievance procedures. Maintain accurate and up-to-date employee records and reports. Develop and foster strong relationships with employees at all levels. Assist in the development and implementation of HR policies and procedures. Required Skills and Experience: Demonstrated organisational and time management skills. Strong experience with HR processes and procedures. Previous experience in HR coordination, administration, or a similar role is essential. CIPD Level 5 or equivalent qualification is highly desirable. Exceptional interpersonal and communication skills, both written and verbal. Proficiency in MS Office (Excel, Word) and Microsoft Teams. Capability to work both independently and as part of a team. A driving licence and car are essential. About You: If you are a motivated individual with a strong passion for human resources and a commitment to excellence, we encourage you to apply. This is an exciting opportunity to develop your career and contribute to the success of a leading environmental company. About Enva: Enva Recycling is a leader in Recycling and Resource Management in the East Midlands, annually processing over 500,000 tonnes of waste. With a strong commitment to environmental sustainability, we successfully divert more than 95% of all waste from landfills. Operating from a 20-acre site in Nottingham and employing 300 staff across our Nottingham and Leicester locations, Enva is dedicated to delivering sustainable waste solutions. As part of the larger Enva Group, we extend our impact across the United Kingdom and Ireland with 38 facilities and a workforce of over 1,700. Our operations encompass a wide range of waste management services and resource recovery solutions, handling both hazardous and non-hazardous materials from industrial, commercial, and municipal sources. We generate valuable products for reuse in manufacturing and energy conversion, leveraging our extensive network of facilities and trusted partners to meet the comprehensive waste management and resource recovery needs of our customers.Enva is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.You may have experience in the following: HR Officer, Human Resources Officer, HR Coordinator, HR Administrator, HR Assistant, HR Advisor, Personnel Officer, People Operations Officer, Employee Relations Officer, Recruitment Officer, HR Specialist, Talent Acquisition Officer, HR Generalist, etc. REF-
May 19, 2024
Full time
Location: Colwick, Nottingham - NG4 2JT Salary: £32,000 - £35,000 per annum Benefits: 25 days annual leave plus bank holidays Free on-site parking Access to a benefits platform 3x salary death benefit Job Type: Full-Time, Permanent Working Hours: Monday to Friday, 8:00 AM - 5:00 PM (40 hours per week) Work Setting: Office-based role.Role Overview: As an HR Officer at Enva, you will be integral to our HR team, supporting all stages of the employee lifecycle. This role requires a proactive, highly organised individual who can provide a professional and efficient HR service, ensuring compliance with employment legislation and company policies. Key Responsibilities: Assist with the onboarding of new employees, including preparing welcome materials, conducting inductions, and verifying right-to-work documentation. Coordinate offboarding procedures, including conducting exit surveys and interviews. Manage the processing of contracts, background checks, and reference checks. Support recruitment efforts by advertising roles, managing applications, and coordinating interviews. Assist managers in handling employee relations issues, such as disciplinary and grievance procedures. Maintain accurate and up-to-date employee records and reports. Develop and foster strong relationships with employees at all levels. Assist in the development and implementation of HR policies and procedures. Required Skills and Experience: Demonstrated organisational and time management skills. Strong experience with HR processes and procedures. Previous experience in HR coordination, administration, or a similar role is essential. CIPD Level 5 or equivalent qualification is highly desirable. Exceptional interpersonal and communication skills, both written and verbal. Proficiency in MS Office (Excel, Word) and Microsoft Teams. Capability to work both independently and as part of a team. A driving licence and car are essential. About You: If you are a motivated individual with a strong passion for human resources and a commitment to excellence, we encourage you to apply. This is an exciting opportunity to develop your career and contribute to the success of a leading environmental company. About Enva: Enva Recycling is a leader in Recycling and Resource Management in the East Midlands, annually processing over 500,000 tonnes of waste. With a strong commitment to environmental sustainability, we successfully divert more than 95% of all waste from landfills. Operating from a 20-acre site in Nottingham and employing 300 staff across our Nottingham and Leicester locations, Enva is dedicated to delivering sustainable waste solutions. As part of the larger Enva Group, we extend our impact across the United Kingdom and Ireland with 38 facilities and a workforce of over 1,700. Our operations encompass a wide range of waste management services and resource recovery solutions, handling both hazardous and non-hazardous materials from industrial, commercial, and municipal sources. We generate valuable products for reuse in manufacturing and energy conversion, leveraging our extensive network of facilities and trusted partners to meet the comprehensive waste management and resource recovery needs of our customers.Enva is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.You may have experience in the following: HR Officer, Human Resources Officer, HR Coordinator, HR Administrator, HR Assistant, HR Advisor, Personnel Officer, People Operations Officer, Employee Relations Officer, Recruitment Officer, HR Specialist, Talent Acquisition Officer, HR Generalist, etc. REF-
My client is a multinational consultancy specialising in consultancy and project management services to the construction industry. They are a Sunday Times top 100 employer. This is a key role in delivering internal and external customer service excellence for the London office, and ensuring the company ethos and culture is maintained. The role is an integral part of the London office in ensuring the office runs smoothly by providing a first-class service. This exciting role forms part of our UK bids team, which sits within the national Sales and Marketing team. The purpose of this role is to support in the delivery of market-leading bids in line with the firm's bid strategy and over-arching firm strategy. It is a varied and interest role in a fun and engaging team which offers an opportunity to learn about and work across all aspects of national and global bidding. Key Responsibilities: This role will manage and contribute to activity across the bid lifecycle - including early positioning, bid responses, bid templates and presentation materials, including: Support with opportunity identification and distribution Registration and maintenance of accounts for online bid portals Management of bid accreditations Monitoring incoming bid information and communications, distributing to team members and internal stakeholders Support with the management of the B.I.D Library including liaison with subject matter experts to ensure content remains relevant and up-to-date, from CVs to case studies Support with the production of bids across different sectors, services, regions and across teams Coordinator support to the Bid Managers throughout the bid lifecycle including: Downloading tender documents Supporting the end-to-end production and delivery of some bids Arranging bid kick-off meetings and regular progress and review meetings Assisting with preparation of kick-off documents Coordinating and completing Selection Questionnaires (SQ) and Requests for Information (RFI) Disseminating and communicating client tender clarifications Populating bid templates Supporting the production of presentation materials Sourcing imagery to create visually impactful bids and storing these in the B.I.D Library Support with recording and sharing lessons learnt and best practice Person specification and key skills requirements: Success in this position will require a dynamic individual with high energy and motivation A self-starter with a can-do attitude, with a thirst for knowledge and learning Teamwork, project management skills and the ability to manage multiple tasks simultaneously is essential A collaborative working style and an ability to operate within in a fast-paced environment Experience in the construction industry would be a distinct advantage MS skills - Word, PowerPoint are critical InDesign skills would be a distinct advantage Attention to detail essential with excellent writing skills Flexibility and open to changing priorities Hours of work: 8.30am - 5.30pm Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in.
May 19, 2024
Full time
My client is a multinational consultancy specialising in consultancy and project management services to the construction industry. They are a Sunday Times top 100 employer. This is a key role in delivering internal and external customer service excellence for the London office, and ensuring the company ethos and culture is maintained. The role is an integral part of the London office in ensuring the office runs smoothly by providing a first-class service. This exciting role forms part of our UK bids team, which sits within the national Sales and Marketing team. The purpose of this role is to support in the delivery of market-leading bids in line with the firm's bid strategy and over-arching firm strategy. It is a varied and interest role in a fun and engaging team which offers an opportunity to learn about and work across all aspects of national and global bidding. Key Responsibilities: This role will manage and contribute to activity across the bid lifecycle - including early positioning, bid responses, bid templates and presentation materials, including: Support with opportunity identification and distribution Registration and maintenance of accounts for online bid portals Management of bid accreditations Monitoring incoming bid information and communications, distributing to team members and internal stakeholders Support with the management of the B.I.D Library including liaison with subject matter experts to ensure content remains relevant and up-to-date, from CVs to case studies Support with the production of bids across different sectors, services, regions and across teams Coordinator support to the Bid Managers throughout the bid lifecycle including: Downloading tender documents Supporting the end-to-end production and delivery of some bids Arranging bid kick-off meetings and regular progress and review meetings Assisting with preparation of kick-off documents Coordinating and completing Selection Questionnaires (SQ) and Requests for Information (RFI) Disseminating and communicating client tender clarifications Populating bid templates Supporting the production of presentation materials Sourcing imagery to create visually impactful bids and storing these in the B.I.D Library Support with recording and sharing lessons learnt and best practice Person specification and key skills requirements: Success in this position will require a dynamic individual with high energy and motivation A self-starter with a can-do attitude, with a thirst for knowledge and learning Teamwork, project management skills and the ability to manage multiple tasks simultaneously is essential A collaborative working style and an ability to operate within in a fast-paced environment Experience in the construction industry would be a distinct advantage MS skills - Word, PowerPoint are critical InDesign skills would be a distinct advantage Attention to detail essential with excellent writing skills Flexibility and open to changing priorities Hours of work: 8.30am - 5.30pm Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in.
Role overview ID: Entity: Vistry Region: Vistry West London Department: Sales & Marketing Contract Type: Permanent - Full Time Job Location: Ealing, London Date Posted: 03.05.2024 We have a fantastic opportunity for a Sales Coordinator to join our team within Vistry West London, at our office in Ealing. As our Sales Coordinator you will be responsible for assisting the Sales Director and Sales Managers with Sales administration related tasks across live and upcoming schemes. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Experience in a similar position Proven ability to meet deadlines Experience of working in a PA or administrative role, working to tight deadlines Knowledge of Microsoft Word, Excel, and Outlook Excellent organisational skills Able to communicate effectively at all levels within the business Able to produce accurate work, to tight deadlines Good knowledge and usage of CRM systems Good knowledge of Microsoft office Strong commercial and business awareness Ability to plan, organize and prioritise workload Strong attention to detail High level of emotional intelligence and resilience Desirable Experience as a Sales Administrator Experience using Keys More about the Sales Coordinator role Document organisation and filing items in the shared drive for the sales teams. Weekly & Monthly reporting - organisation and regular updating of reports (weekly traffic report & master schedule, RECC report). Assist with the collation of board pack information. For Audit purposes check that reservations, exchanges and completions have been added on connections. Update reservation paperwork tracker - check if all has been uploaded against the plot on connections necessary for audits. Uploading weekly sales reports into Teams. Website & Agents website/portal review (adding/removing plots/, prices). Assisting with activating plot of the week. Assisting with sending EDMs out to connections. Assisting with sales team diary organisation; recording holidays & absences. Assisting with queries from agents if any issues with connections etc. Booking meeting rooms and assisting with visitors. Checking ATEs (authority to exchange) and sending back to solicitors. Checking contracts & leases and arranging for signing, then posting to solicitors. Check invoices for accuracy; updating trackers and forwarding to accounts payable. Contacting suppliers to obtain missing information or answer queries on documentation. Making sure the correct commission is paid to suppliers / agents. On occasion set up new suppliers on the system. On occasion obtain CQMS certifications for sub- contractors if needed. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
May 19, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry West London Department: Sales & Marketing Contract Type: Permanent - Full Time Job Location: Ealing, London Date Posted: 03.05.2024 We have a fantastic opportunity for a Sales Coordinator to join our team within Vistry West London, at our office in Ealing. As our Sales Coordinator you will be responsible for assisting the Sales Director and Sales Managers with Sales administration related tasks across live and upcoming schemes. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Experience in a similar position Proven ability to meet deadlines Experience of working in a PA or administrative role, working to tight deadlines Knowledge of Microsoft Word, Excel, and Outlook Excellent organisational skills Able to communicate effectively at all levels within the business Able to produce accurate work, to tight deadlines Good knowledge and usage of CRM systems Good knowledge of Microsoft office Strong commercial and business awareness Ability to plan, organize and prioritise workload Strong attention to detail High level of emotional intelligence and resilience Desirable Experience as a Sales Administrator Experience using Keys More about the Sales Coordinator role Document organisation and filing items in the shared drive for the sales teams. Weekly & Monthly reporting - organisation and regular updating of reports (weekly traffic report & master schedule, RECC report). Assist with the collation of board pack information. For Audit purposes check that reservations, exchanges and completions have been added on connections. Update reservation paperwork tracker - check if all has been uploaded against the plot on connections necessary for audits. Uploading weekly sales reports into Teams. Website & Agents website/portal review (adding/removing plots/, prices). Assisting with activating plot of the week. Assisting with sending EDMs out to connections. Assisting with sales team diary organisation; recording holidays & absences. Assisting with queries from agents if any issues with connections etc. Booking meeting rooms and assisting with visitors. Checking ATEs (authority to exchange) and sending back to solicitors. Checking contracts & leases and arranging for signing, then posting to solicitors. Check invoices for accuracy; updating trackers and forwarding to accounts payable. Contacting suppliers to obtain missing information or answer queries on documentation. Making sure the correct commission is paid to suppliers / agents. On occasion set up new suppliers on the system. On occasion obtain CQMS certifications for sub- contractors if needed. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Role overview ID: Entity: Vistry Region: Vistry South East Department: Land & Planning Contract Type: Permanent - Full Time Job Location: Caterham, Surrey Date Posted: 03.05.2024 We have a new opportunity for a Development Coordinator to join our team within Vistry South East, at our Caterham office in Surrey. As our Development Coordinator, you will be a highly motivated out-going individual with exemplary organisation skills. You will need to be able to communicate with all levels of the organisation, external customers and in supporting the wider team. With good opportunities for growth the role provides an excellent grounding in affordable housing delivery. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Experience of dealing with external customers Good knowledge of using Microsoft office Excellent organisational and administrative skills Demonstrable ability to communicate with people at all levels of the organisation Ability to work individually and as part of a team Full driving license Willingness to learn and develop skills and knowledge Desirable NVQ or equivalent in administration More about the Development Coordinator role To liaise with internal departments to ensure the effective handover/completion of affordable housing. To liaise with build colleagues on site in relation to plot progress and completion dates and communicate to Partnerships Coordinator. To monitor and chase progress with Customer care on affordable housing contractual obligations. To collate health and safety files. Attend site meetings with colleagues and HA clients when required. To collate and check certification and produce handover packs. To complete handover paperwork and issue to service providers and internal departments. To review drawings and ensure specification is applied to required standards and liaise with technical. To arrange NHBC Buildmark Choice cover. Provide general administrative support to the department. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
May 19, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry South East Department: Land & Planning Contract Type: Permanent - Full Time Job Location: Caterham, Surrey Date Posted: 03.05.2024 We have a new opportunity for a Development Coordinator to join our team within Vistry South East, at our Caterham office in Surrey. As our Development Coordinator, you will be a highly motivated out-going individual with exemplary organisation skills. You will need to be able to communicate with all levels of the organisation, external customers and in supporting the wider team. With good opportunities for growth the role provides an excellent grounding in affordable housing delivery. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Experience of dealing with external customers Good knowledge of using Microsoft office Excellent organisational and administrative skills Demonstrable ability to communicate with people at all levels of the organisation Ability to work individually and as part of a team Full driving license Willingness to learn and develop skills and knowledge Desirable NVQ or equivalent in administration More about the Development Coordinator role To liaise with internal departments to ensure the effective handover/completion of affordable housing. To liaise with build colleagues on site in relation to plot progress and completion dates and communicate to Partnerships Coordinator. To monitor and chase progress with Customer care on affordable housing contractual obligations. To collate health and safety files. Attend site meetings with colleagues and HA clients when required. To collate and check certification and produce handover packs. To complete handover paperwork and issue to service providers and internal departments. To review drawings and ensure specification is applied to required standards and liaise with technical. To arrange NHBC Buildmark Choice cover. Provide general administrative support to the department. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Due to business growing our client is looking to recruit 2 x Export Customer Operations Agent Experience: Air or Road Exports and some Import knowledge advantage. Excellent Customer service skills, Strong written and verbal communication skills, Willingness to learn and adapt If have one import or export will train on the other click apply for full job details
May 19, 2024
Full time
Due to business growing our client is looking to recruit 2 x Export Customer Operations Agent Experience: Air or Road Exports and some Import knowledge advantage. Excellent Customer service skills, Strong written and verbal communication skills, Willingness to learn and adapt If have one import or export will train on the other click apply for full job details
Travel Coordinator Cheltenham Our Client has an exciting opportunity for an Operations Coordinator to join their team. This role will involve ensuring the clients holidays are booked as per their itinerary within agreed budgets and time limits Responsibilities Operations of the brochure or tailor-made FIT tours Book hotels, ensuring use of allocations where available Accurately book all services required for the successful operation of the tour within the budget set Accurately cost any additional requests or changes Prepare and check the final documentation for any errors or changes Prepare detailed Tour documentation, both the Tour Leader where appropriate and on call staff Investigate and reply to Customer Service issues in a fair and balanced manner Maintain professional relationships with all suppliers and clients at all times Liaise with agents directly on any changes or operational requirements Log/share feedback from each tour, ensuring that improvements are made as soon as possible Assist the Finance Department with invoice queries as they arise Prepare financial statements and invoices to agents as required and ensure all necessary payments have been received on time Essential requirements: Able to provide emergency mobile telephone service on a rota basis and provide all necessary information for the emergency file Excellent knowledge of the English language, spoken and written, including creative writing Preferably some knowledge of one other European language (especially Spanish and Portuguese) University degree or similar OR solid and relevant work experience Up-to-date knowledge of Outlook, Word, Excel and PowerPoint Numerate, accurate, dedicated with attention to detail Ability to multi-task and work under pressure Good level of geographical and general knowledge of Travel and tourism Please contact Ellie at i2i Recruitment for IMMEDIATE consideration! If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance. i2i Recruitment Ltd is a leading independent employment agency providing staffing solutions across specialist areas.
May 19, 2024
Full time
Travel Coordinator Cheltenham Our Client has an exciting opportunity for an Operations Coordinator to join their team. This role will involve ensuring the clients holidays are booked as per their itinerary within agreed budgets and time limits Responsibilities Operations of the brochure or tailor-made FIT tours Book hotels, ensuring use of allocations where available Accurately book all services required for the successful operation of the tour within the budget set Accurately cost any additional requests or changes Prepare and check the final documentation for any errors or changes Prepare detailed Tour documentation, both the Tour Leader where appropriate and on call staff Investigate and reply to Customer Service issues in a fair and balanced manner Maintain professional relationships with all suppliers and clients at all times Liaise with agents directly on any changes or operational requirements Log/share feedback from each tour, ensuring that improvements are made as soon as possible Assist the Finance Department with invoice queries as they arise Prepare financial statements and invoices to agents as required and ensure all necessary payments have been received on time Essential requirements: Able to provide emergency mobile telephone service on a rota basis and provide all necessary information for the emergency file Excellent knowledge of the English language, spoken and written, including creative writing Preferably some knowledge of one other European language (especially Spanish and Portuguese) University degree or similar OR solid and relevant work experience Up-to-date knowledge of Outlook, Word, Excel and PowerPoint Numerate, accurate, dedicated with attention to detail Ability to multi-task and work under pressure Good level of geographical and general knowledge of Travel and tourism Please contact Ellie at i2i Recruitment for IMMEDIATE consideration! If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance. i2i Recruitment Ltd is a leading independent employment agency providing staffing solutions across specialist areas.
Aftersales Coordinator - Windows & Doors Job Title: Aftersales Coordinator - Windows & Doors Industry Sector: Double Glazing, Triple Glazing, Fenestration, Windows, Doors, Conservatories, Window Trade, Window & Door Retail Installers, Commercial Installers, Trade Counters, Builders Merchants, Fabrication, Finished frames, uPVC, Aluminium, Timber, Alu-Clad, Bi-fold Doors, Patio Doors, French, Single Doors, Commercial Doors, casement Windows, Sash Windows, Customer Service Manager, Customer Service, Order Processor, Aftersales Coordinator, Aftersales Location: Corby Remuneration: £25,000 - £28,000Benefits: Comprehensive Benefits PackageThe role of the Aftersales Coordinator - Windows & Doors will involve: Aftersales Coordinator role dealing a high end range of uPVC, aluminium, timber and alu-clad windows and doors direct to trade customers You'll be the first point of contact for all customer enquiries after the sales process Provide aftercare support for customers, fielding any enquiries in respect of product issues, technical support and anything else Ensure an exceptional standard of customer service at all times Resolving all customer queries and complaints in a timely, professional manner Liaise internally with: area sales managers, transport, factory etc. The ideal applicant will be Aftersales Coordinator - Windows & Doors with: Must have customer service/aftersales experience Experience within the fenestration or manufacturing sectors highly beneficial as there may be a need to provide technical support Confident with dealing with customer complaints Exceptional customer service and relationship building skills Excellent communication skills, both written and verbal Highly organised, resilient, confident and personable Ability to work efficiently as part of a team Possess commercial acumen, focusing on customer needs and outcomes. Mitchell Maguire is a specialist Construction Sales Recruitment Consultancy, dealing exclusively with Construction Sales Jobs, Construction sales vacancies and Specification sales positions within: Double Glazing, Triple Glazing, Fenestration, Windows, Doors, Conservatories, Window Trade, Window & Door Retail Installers, Commercial Installers, Trade Counters, Builders Merchants, Fabrication, Finished frames, uPVC, Aluminium, Timber, Alu-Clad, Bi-fold Doors, Patio Doors, French, Single Doors, Commercial Doors, casement Windows, Sash Windows, Customer Service Manager, Customer Service, Order Processor, Aftersales Coordinator, Aftersales
May 19, 2024
Full time
Aftersales Coordinator - Windows & Doors Job Title: Aftersales Coordinator - Windows & Doors Industry Sector: Double Glazing, Triple Glazing, Fenestration, Windows, Doors, Conservatories, Window Trade, Window & Door Retail Installers, Commercial Installers, Trade Counters, Builders Merchants, Fabrication, Finished frames, uPVC, Aluminium, Timber, Alu-Clad, Bi-fold Doors, Patio Doors, French, Single Doors, Commercial Doors, casement Windows, Sash Windows, Customer Service Manager, Customer Service, Order Processor, Aftersales Coordinator, Aftersales Location: Corby Remuneration: £25,000 - £28,000Benefits: Comprehensive Benefits PackageThe role of the Aftersales Coordinator - Windows & Doors will involve: Aftersales Coordinator role dealing a high end range of uPVC, aluminium, timber and alu-clad windows and doors direct to trade customers You'll be the first point of contact for all customer enquiries after the sales process Provide aftercare support for customers, fielding any enquiries in respect of product issues, technical support and anything else Ensure an exceptional standard of customer service at all times Resolving all customer queries and complaints in a timely, professional manner Liaise internally with: area sales managers, transport, factory etc. The ideal applicant will be Aftersales Coordinator - Windows & Doors with: Must have customer service/aftersales experience Experience within the fenestration or manufacturing sectors highly beneficial as there may be a need to provide technical support Confident with dealing with customer complaints Exceptional customer service and relationship building skills Excellent communication skills, both written and verbal Highly organised, resilient, confident and personable Ability to work efficiently as part of a team Possess commercial acumen, focusing on customer needs and outcomes. Mitchell Maguire is a specialist Construction Sales Recruitment Consultancy, dealing exclusively with Construction Sales Jobs, Construction sales vacancies and Specification sales positions within: Double Glazing, Triple Glazing, Fenestration, Windows, Doors, Conservatories, Window Trade, Window & Door Retail Installers, Commercial Installers, Trade Counters, Builders Merchants, Fabrication, Finished frames, uPVC, Aluminium, Timber, Alu-Clad, Bi-fold Doors, Patio Doors, French, Single Doors, Commercial Doors, casement Windows, Sash Windows, Customer Service Manager, Customer Service, Order Processor, Aftersales Coordinator, Aftersales
NFP People Limited
Newcastle Upon Tyne, Tyne And Wear
Operations Administrator We have an exciting opportunity for an Operations Administrator to join an exciting charity whose mission is to see the lives of offenders and their communities visibly transformed through support, empowerment, and opportunity. Position: Operations Administrator Location: Newcastle Hours: Full-time, 37.5 per week Contract: Permanent (subject to 3-month probation period) Salary: £22,744 - £23,749 (pro-rata) Closing date: Tuesday 4th June 2024 About the role As Operations Administrator, you will be an office superstar performing a range of support tasks to equip and enable the team to fulfil its mission of seeing the lives of offenders and their communities visibly transformed. Key responsibilities will include: Being the first point of contact for all staff, clients and visitors, meeting and greeting visitors to the office at all levels of seniority.Screening enquiries and requests via phone, email and post, handling them when appropriate.Taking telephone referrals and responding to referral agencies' queries, typically regarding client eligibility, course dates and current client attendanceBuilding and managing relationships with service contract providers including phone, internet and printersMaintaining office systems, including filing, data management, shredding of sensitive information and managing stock.Maintaining the Newcastle office environment to a high standard, ensuring they are equipped and resourced, and ensuring the smooth-running of life in the office through the management of room bookings, parking rotas and diaries.Providing administrative support to the Operations team.Providing virtual support to staff based in Edinburgh and Teesside.Supporting our Outreach teams to thrive by removing barriers, helping solve any operational problems and ensuring they're equipped and resourced to do their job effectively.Support the planning and participate in raising funds for the organisation, for example an annual fundraising event. About You We are looking for an experienced Operations Administrator who is a problem solver and has a can-do attitude. To succeed in the role of Operations Administrator, your key skills will include: Excellent organisational skillsExcellent IT skills and ability to troubleshoot basic IT issuesPrevious experience in an administrative roleExperience in use of Microsoft Word, Excel and PowerPointA good eye for detailThe ability to work and contribute as part of a teamExcellent interpersonal skillsExcellent telephone mannerThe ability to manage self, including balancing conflicting priorities We very much welcome previous experience as Operations Administrator, Operations Admin, Operations Coordinator, Operations Admin, Administration Coordinator, Admin, Administrator, Administration, HR Administrator, HR Admin, Human Resources Administrator, HR Coordinator, HR Support Administrator, HR and Finance Administrator, Finance and HR Administrator. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
May 19, 2024
Full time
Operations Administrator We have an exciting opportunity for an Operations Administrator to join an exciting charity whose mission is to see the lives of offenders and their communities visibly transformed through support, empowerment, and opportunity. Position: Operations Administrator Location: Newcastle Hours: Full-time, 37.5 per week Contract: Permanent (subject to 3-month probation period) Salary: £22,744 - £23,749 (pro-rata) Closing date: Tuesday 4th June 2024 About the role As Operations Administrator, you will be an office superstar performing a range of support tasks to equip and enable the team to fulfil its mission of seeing the lives of offenders and their communities visibly transformed. Key responsibilities will include: Being the first point of contact for all staff, clients and visitors, meeting and greeting visitors to the office at all levels of seniority.Screening enquiries and requests via phone, email and post, handling them when appropriate.Taking telephone referrals and responding to referral agencies' queries, typically regarding client eligibility, course dates and current client attendanceBuilding and managing relationships with service contract providers including phone, internet and printersMaintaining office systems, including filing, data management, shredding of sensitive information and managing stock.Maintaining the Newcastle office environment to a high standard, ensuring they are equipped and resourced, and ensuring the smooth-running of life in the office through the management of room bookings, parking rotas and diaries.Providing administrative support to the Operations team.Providing virtual support to staff based in Edinburgh and Teesside.Supporting our Outreach teams to thrive by removing barriers, helping solve any operational problems and ensuring they're equipped and resourced to do their job effectively.Support the planning and participate in raising funds for the organisation, for example an annual fundraising event. About You We are looking for an experienced Operations Administrator who is a problem solver and has a can-do attitude. To succeed in the role of Operations Administrator, your key skills will include: Excellent organisational skillsExcellent IT skills and ability to troubleshoot basic IT issuesPrevious experience in an administrative roleExperience in use of Microsoft Word, Excel and PowerPointA good eye for detailThe ability to work and contribute as part of a teamExcellent interpersonal skillsExcellent telephone mannerThe ability to manage self, including balancing conflicting priorities We very much welcome previous experience as Operations Administrator, Operations Admin, Operations Coordinator, Operations Admin, Administration Coordinator, Admin, Administrator, Administration, HR Administrator, HR Admin, Human Resources Administrator, HR Coordinator, HR Support Administrator, HR and Finance Administrator, Finance and HR Administrator. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation