About The Role Are you passionate about improving our complaint handling for our customers? If so, we want to hear from you. As Senior Service Improvement Advocate you will provide leadership, performance, and development of services to improve our complaint handling and complaint learning. You will be responsible for and provide management, support and training to key Service Improvement Advocates click apply for full job details
May 19, 2024
Full time
About The Role Are you passionate about improving our complaint handling for our customers? If so, we want to hear from you. As Senior Service Improvement Advocate you will provide leadership, performance, and development of services to improve our complaint handling and complaint learning. You will be responsible for and provide management, support and training to key Service Improvement Advocates click apply for full job details
Job Opportunity: Exams Officer in Manchester - Join our Team! Are you an organized, detail-oriented professional with SIMS training? We are seeking a highly motivated and experienced Exams Officer to join our dynamic educational institution in North Manchester. As an Exams Officer, you will play a pivotal role in ensuring the smooth running of examinations, both internal and external, throughout the academic year. Your meticulous attention to detail will be vital in coordinating exam timetables, preparing exam papers, and accurately recording results. To excel in this role, you must have proficiency in using SIMS (School Information Management System) and possess excellent communication skills to liaise with staff, students, and examination boards. Your ability to work under pressure and meet deadlines will be crucial, ensuring the integrity and security of the examination process. This full-time position commences in September and guarantees stability for the entire academic year. Join our dedicated team, make a lasting impact on students' futures, and further your professional development. Don't miss this opportunity-apply today to become our Exams Officer in Manchester! Why choose us? Your income matters; we will always seek to get you the highest rate of pay and will provide you with the best possible advice Your development matters; we offer our people free access to over 2,500 CPD courses, webinars and resources via the incredible National College Your flexibility matters; we tailor the working week to you - daily supply, long-term contracts and permanent positions available local to you Your wellbeing matters; we put people at the heart of everything we do and are proudly a Sunday Times Top 100 employer for 4 years running We pride ourselves on our exceptional service to our candidates and are proudly an Equal Opportunities Employer To join us and be successful in this Exams Officer role, you will need to: Have SIMS training This position is subject to an Enhanced DBS Disclosure, Overseas Police Clearances (if applicable) and professional references checks Provide a CV with 10 years of employment/education history included and any employment breaks must be explained Have the legal right to work in the UK Please submit your CV and your application will be considered. For more information, call the Manchester office on (phone number removed) or email (url removed) quoting the job reference.
May 19, 2024
Seasonal
Job Opportunity: Exams Officer in Manchester - Join our Team! Are you an organized, detail-oriented professional with SIMS training? We are seeking a highly motivated and experienced Exams Officer to join our dynamic educational institution in North Manchester. As an Exams Officer, you will play a pivotal role in ensuring the smooth running of examinations, both internal and external, throughout the academic year. Your meticulous attention to detail will be vital in coordinating exam timetables, preparing exam papers, and accurately recording results. To excel in this role, you must have proficiency in using SIMS (School Information Management System) and possess excellent communication skills to liaise with staff, students, and examination boards. Your ability to work under pressure and meet deadlines will be crucial, ensuring the integrity and security of the examination process. This full-time position commences in September and guarantees stability for the entire academic year. Join our dedicated team, make a lasting impact on students' futures, and further your professional development. Don't miss this opportunity-apply today to become our Exams Officer in Manchester! Why choose us? Your income matters; we will always seek to get you the highest rate of pay and will provide you with the best possible advice Your development matters; we offer our people free access to over 2,500 CPD courses, webinars and resources via the incredible National College Your flexibility matters; we tailor the working week to you - daily supply, long-term contracts and permanent positions available local to you Your wellbeing matters; we put people at the heart of everything we do and are proudly a Sunday Times Top 100 employer for 4 years running We pride ourselves on our exceptional service to our candidates and are proudly an Equal Opportunities Employer To join us and be successful in this Exams Officer role, you will need to: Have SIMS training This position is subject to an Enhanced DBS Disclosure, Overseas Police Clearances (if applicable) and professional references checks Provide a CV with 10 years of employment/education history included and any employment breaks must be explained Have the legal right to work in the UK Please submit your CV and your application will be considered. For more information, call the Manchester office on (phone number removed) or email (url removed) quoting the job reference.
Join Our Team : Greenspace and streetscene supervisor Position: Greenspace and streetscene supervisor Location: Erewash Borough Council - Quarry Hill Ind Estate, Ilkeston, covering Ilkeston, Long Eaton and surrounding areas Salary: (phone number removed) P.A., + overtime available Apply Now! Why Choose Job&Talent: Career growth and permanent role opportunities Comprehensive benefits Professional stability Benefits of a Greenspace and streetscene supervisor: Competitive Salary 36 Holidays, Weekly Pay, Pension Scheme, Mortgage References Requirements for a Greenspace and streetscene supervisor: Previous experience in either : amenity horticulture, fine turf & sports pitches, street cleansing, public conveniences, play area maintenance, waste management, road sweeping. Previous experience managing large teams and / or fleet of vehicles. Ability to work under pressure and routinely find solutions to problems. Reliable and able to accept responsibility for a wide range of operations. Full driving license Responsibilities as a Greenspace and streetscene supervisor ,you will: Manage a team of 40+ permanent and agency operatives. Organise your work schedule and allocate work out to the Greenspace & Streetscene team leaders Create weekly/monthly staff rotas and deal with last minute changes (sickness/breakdown) Communicate with council officers, local councillors, general public Programme and arrange staff training as and when required Make sure all daily checks have been completed including company vehicles and machinery Monitor team performance and carry out H&S checks Supervise the grounds maintenance and street cleansing service of the council by using all available resources to provide the most cost effective and efficient service. Ensure quality of the street scene complies with the Environmental Protection Act 1990 code of practice (litter and Refuse) and supervise the removal of Fly tipping, Fly posting and Graffiti. Support Manager in providing strong leadership to create a positive customer Focused culture which reflects the Council's corporate aims and vision Monitor sub-contractors carrying out various operations throughout the Borough, such as, highways weed spraying programme, selective herbicides applications on green spaces, rural flail mowing and football pitch renovation. Provide operational support with regards to the staging of major events throughout the borough. How to Apply: Click "Apply Now," and our team will contact you shortly. An excellent opportunity for Parks and Gardens (Greenspace Supervisor) roles in Ilkeston. Join Job&Talent for a journey of growth and success! Extra Personnel do NOT charge any fees for our services. Extra Personnel Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
May 19, 2024
Full time
Join Our Team : Greenspace and streetscene supervisor Position: Greenspace and streetscene supervisor Location: Erewash Borough Council - Quarry Hill Ind Estate, Ilkeston, covering Ilkeston, Long Eaton and surrounding areas Salary: (phone number removed) P.A., + overtime available Apply Now! Why Choose Job&Talent: Career growth and permanent role opportunities Comprehensive benefits Professional stability Benefits of a Greenspace and streetscene supervisor: Competitive Salary 36 Holidays, Weekly Pay, Pension Scheme, Mortgage References Requirements for a Greenspace and streetscene supervisor: Previous experience in either : amenity horticulture, fine turf & sports pitches, street cleansing, public conveniences, play area maintenance, waste management, road sweeping. Previous experience managing large teams and / or fleet of vehicles. Ability to work under pressure and routinely find solutions to problems. Reliable and able to accept responsibility for a wide range of operations. Full driving license Responsibilities as a Greenspace and streetscene supervisor ,you will: Manage a team of 40+ permanent and agency operatives. Organise your work schedule and allocate work out to the Greenspace & Streetscene team leaders Create weekly/monthly staff rotas and deal with last minute changes (sickness/breakdown) Communicate with council officers, local councillors, general public Programme and arrange staff training as and when required Make sure all daily checks have been completed including company vehicles and machinery Monitor team performance and carry out H&S checks Supervise the grounds maintenance and street cleansing service of the council by using all available resources to provide the most cost effective and efficient service. Ensure quality of the street scene complies with the Environmental Protection Act 1990 code of practice (litter and Refuse) and supervise the removal of Fly tipping, Fly posting and Graffiti. Support Manager in providing strong leadership to create a positive customer Focused culture which reflects the Council's corporate aims and vision Monitor sub-contractors carrying out various operations throughout the Borough, such as, highways weed spraying programme, selective herbicides applications on green spaces, rural flail mowing and football pitch renovation. Provide operational support with regards to the staging of major events throughout the borough. How to Apply: Click "Apply Now," and our team will contact you shortly. An excellent opportunity for Parks and Gardens (Greenspace Supervisor) roles in Ilkeston. Join Job&Talent for a journey of growth and success! Extra Personnel do NOT charge any fees for our services. Extra Personnel Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
James Andrew Recruitment Solutions (JAR Solutions)
We are currently partnering with a leading Housing Association in Kent - with ad hoc travel to London, who are recruiting for a People Support Manager to join their growing team on a permanent basis. Our client is a major housing association based in the South East, who are award winning and have over 70,000 homes. This is a full-time position with a salary band of £40,000 per annum. Duties will include (but are not limited to): Managing a team of People Support Administrators to deliver an excellent people support and administrative service to colleagues across the full lifecycle Working closely with the People Shared Services Officers on relevant projects and to ensure the consistency and application of relevant people services processes Coaching and supporting the People Support Team to provide expert advice to managers and colleagues on our people processes and policies Managing the day-to-day performance of the team and support personal development and performance Identifying and managing risk, escalating as first line support for colleagues on complex life-cycle queries Ensuring GDPR compliance and legislative compliance across the people support administrative function Leading and managing data accuracy and integrity through regular checks, audits and reporting to maintain data quality Experience required: Able to line manage a team Skills, knowledge and expertise required: Leadership skills Extremely personable Rewards and Benefits: Eyecare and Dental cover Hybrid worker Buying and selling annual leave Retail vouchers Flexible working Extensive in-house training Working hours: 35 hours per week Monday - Friday Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
May 19, 2024
Full time
We are currently partnering with a leading Housing Association in Kent - with ad hoc travel to London, who are recruiting for a People Support Manager to join their growing team on a permanent basis. Our client is a major housing association based in the South East, who are award winning and have over 70,000 homes. This is a full-time position with a salary band of £40,000 per annum. Duties will include (but are not limited to): Managing a team of People Support Administrators to deliver an excellent people support and administrative service to colleagues across the full lifecycle Working closely with the People Shared Services Officers on relevant projects and to ensure the consistency and application of relevant people services processes Coaching and supporting the People Support Team to provide expert advice to managers and colleagues on our people processes and policies Managing the day-to-day performance of the team and support personal development and performance Identifying and managing risk, escalating as first line support for colleagues on complex life-cycle queries Ensuring GDPR compliance and legislative compliance across the people support administrative function Leading and managing data accuracy and integrity through regular checks, audits and reporting to maintain data quality Experience required: Able to line manage a team Skills, knowledge and expertise required: Leadership skills Extremely personable Rewards and Benefits: Eyecare and Dental cover Hybrid worker Buying and selling annual leave Retail vouchers Flexible working Extensive in-house training Working hours: 35 hours per week Monday - Friday Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
Are you a passionate carer looking for a new challenge? Airmid Staffing is looking for an experienced care worker to support a lovely 4 year old brain injury client in Yate to live a fulfilled life with his family at home. Client is looking for a carer that has flexibility both days and nights. Experience of learning disabilities or autism would be preferred. Jobs Title: Complex Care Assistant (FEMALE ONLY) Location: Yate Salary:£16-£18 per hour Shift Pattern:08:00-20:00, 20:00-08:00, 13:00-20:00. Days. Nights, Weekend Availbility Day shift : Driving License is preferential due to location of the clients staff member must be able to commute (Candidate can discuss days they can work and work pattern) Skills required: Brain injury, Learning disability and managing behavioural challenges By joining Airmid Staffing, you have become part of our mission in providing high quality care and support to customers within the comfort of their homes. We take pride in providing help and support to families who require care for their loved ones in their own homes surrounded by their families and friends. Our staff also matter to us which is why we ensure that all staff members are supported by Management Team, Care Managers, and all other colleagues. We are available 24/7 to provide any advice and guidance needed for you to settle comfortably in your new role. Please call or email if you require assistance or require any clarifications. Requirements: MUST have the Right to work and live in the UK. Must hold a Full Driving Licence and have access to their own car. Basic Life Support & Moving and Handling (Practical) DBS on update service Have at least 6 months experience in caring for children with disabilities in the UK. Be able to commit to getting compliant within the next few days . 2 satisfactory professional references . Proof of eligibility to work in the UK What we offer you: PAYE/Umbrella welcome Weekly pay 99.9% Payroll Accuracy . Provided Uniform, ID badge and regular timesheets Fast track registration via video link Flexible hours to suit your other commitments We support all candidates through the clearance cycle. Dedicated Candidate Liaison Officer Training DBS We are a Member of the Recruitment and Employment Confederation If you are interested, please get in touch now on (phone number removed) to speak to Georgette or Tracy If this doesn t sound like you but you know someone who could be interested, then let us know and earn yourself a referral bonus! Schedule: Day shift Holidays Monday to Friday Weekend availability Work authorisation: United Kingdom (required) Experience: care: 6 months children with disabilities experience Job Types: Full-time, Part-time, Temporary contract Pay: From £15.00 per hour Schedule: 8 hour shift 12 hour shift Day shift Night shift Monday to Friday Weekend availability Weekends only Experience: care for children: 1 year (preferred) Language: English (required) Licence/Certification: Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: Complexcare/homecare/Bristol
May 19, 2024
Full time
Are you a passionate carer looking for a new challenge? Airmid Staffing is looking for an experienced care worker to support a lovely 4 year old brain injury client in Yate to live a fulfilled life with his family at home. Client is looking for a carer that has flexibility both days and nights. Experience of learning disabilities or autism would be preferred. Jobs Title: Complex Care Assistant (FEMALE ONLY) Location: Yate Salary:£16-£18 per hour Shift Pattern:08:00-20:00, 20:00-08:00, 13:00-20:00. Days. Nights, Weekend Availbility Day shift : Driving License is preferential due to location of the clients staff member must be able to commute (Candidate can discuss days they can work and work pattern) Skills required: Brain injury, Learning disability and managing behavioural challenges By joining Airmid Staffing, you have become part of our mission in providing high quality care and support to customers within the comfort of their homes. We take pride in providing help and support to families who require care for their loved ones in their own homes surrounded by their families and friends. Our staff also matter to us which is why we ensure that all staff members are supported by Management Team, Care Managers, and all other colleagues. We are available 24/7 to provide any advice and guidance needed for you to settle comfortably in your new role. Please call or email if you require assistance or require any clarifications. Requirements: MUST have the Right to work and live in the UK. Must hold a Full Driving Licence and have access to their own car. Basic Life Support & Moving and Handling (Practical) DBS on update service Have at least 6 months experience in caring for children with disabilities in the UK. Be able to commit to getting compliant within the next few days . 2 satisfactory professional references . Proof of eligibility to work in the UK What we offer you: PAYE/Umbrella welcome Weekly pay 99.9% Payroll Accuracy . Provided Uniform, ID badge and regular timesheets Fast track registration via video link Flexible hours to suit your other commitments We support all candidates through the clearance cycle. Dedicated Candidate Liaison Officer Training DBS We are a Member of the Recruitment and Employment Confederation If you are interested, please get in touch now on (phone number removed) to speak to Georgette or Tracy If this doesn t sound like you but you know someone who could be interested, then let us know and earn yourself a referral bonus! Schedule: Day shift Holidays Monday to Friday Weekend availability Work authorisation: United Kingdom (required) Experience: care: 6 months children with disabilities experience Job Types: Full-time, Part-time, Temporary contract Pay: From £15.00 per hour Schedule: 8 hour shift 12 hour shift Day shift Night shift Monday to Friday Weekend availability Weekends only Experience: care for children: 1 year (preferred) Language: English (required) Licence/Certification: Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: Complexcare/homecare/Bristol
We have an exciting new role to join a leading Property Asset Management company as an Operations Manager the remit of this is role is to work with the Senior Leadership Team in the cultural focus and internal development of their people. You will be vital in cultivating a desirable working environment, championing a culture of performance, continuous improvement, and wellbeing. More than anyone else in the organisation, you will be the cultural and professional heart of the organisations ensuring that its various elements work well together and deliver for each other. Organisational and Leadership Oversees the practical management of the office, space and budget, to enable office wide collaboration. Encourages and champions cross departmental relations and opportunities for collaboration. Drives and coordinates process improvement. Provide proactive line management of the Operations Assistant to enable them to fulfil their role effectively and develop their skills and experience. Office Management and Executive Support Responsible for maintaining company policies and procedures, including the Style Guide. Leading on internal communications, including company news updates, ownership of staff meetings, etc. Work with the EA to the Chairman to ensure the Company's calendar of meetings is effectively maintained and administered. Providing board reports, agendas, meeting packs/pre reads and accurate minutes when required. Coordinating annual company documents and obtaining signatures. Works with IT Manager to design and communicate an ICT strategy which is compliant and effective to meet current and future business needs, whilst enhancing user experience. Provide cover for the EA to the Chairman as required. Assisting with presentations, research and projects when required. Design, organize, and host company socials and events. HR/People/Wellbeing Oversee the recruitment processes with the relevant manager; select the appropriate recruitment agency, negotiate fees, provide introductions, assist with interview format, and job description templates, schedule interviews, develop candidate assessment forms, etc. Be first point of contact for any team member concerns, referring to relevant support as necessary, and managing the company's EAP. Manage all HR paperwork and personal records; ensuring they are up to date and maintained in accordance with GDPR. Including: Preparing contracts and administering benefits Owning, developing, and executing the 'vacancy to exit process' - ensuring a smooth and informative onboarding experience. Administer and supporting line managers with the appraisal process. Coordinates training when required and deals with any performance concerns in a timely fashion, with clear timescales and expectations for improvement. Managing relevant areas of SharePoint including personnel & confidential and HR Responsible for the Company Handbook, ensure it is up to date and helpful to all employees and includes all statutory information in line with developments with employment law. Manage the HR Portal; add new joiners, upload relevant paperwork, ensure sick leave, absence and hybrid working is recorded etc. Compliance Responsible for administering operational insurances including Directors and Officers, Professional Indemnity and Crime, including managing the renewal process and making informed proposals for approval. Ensure all displayed insurance and H&S statements and certificates are up to date. Providing operational insurance updates as required at staff meetings, and relevant sections of Board papers. Responsible for Company secretariat duties including ensuring compliance with Companies House legal procedures, managing the Directors register and filing annual returns. Leadership Providing inspirational leadership to the team, ensuring that the company's vision, values and objectives are clearly communicated and understood. Leading on internal communications, including company news updates, ownership of staff meetings etc. The person In order to be considered for this role, the right candidate will need to demonstrate: At least five years' experience in operations or equivalent. Strong leadership, coaching and communicative skills; good verbal and written communication. First class people and development skills, you will be the go to person, develop a vibrant culture but have the gravitas to push back when required
May 19, 2024
Full time
We have an exciting new role to join a leading Property Asset Management company as an Operations Manager the remit of this is role is to work with the Senior Leadership Team in the cultural focus and internal development of their people. You will be vital in cultivating a desirable working environment, championing a culture of performance, continuous improvement, and wellbeing. More than anyone else in the organisation, you will be the cultural and professional heart of the organisations ensuring that its various elements work well together and deliver for each other. Organisational and Leadership Oversees the practical management of the office, space and budget, to enable office wide collaboration. Encourages and champions cross departmental relations and opportunities for collaboration. Drives and coordinates process improvement. Provide proactive line management of the Operations Assistant to enable them to fulfil their role effectively and develop their skills and experience. Office Management and Executive Support Responsible for maintaining company policies and procedures, including the Style Guide. Leading on internal communications, including company news updates, ownership of staff meetings, etc. Work with the EA to the Chairman to ensure the Company's calendar of meetings is effectively maintained and administered. Providing board reports, agendas, meeting packs/pre reads and accurate minutes when required. Coordinating annual company documents and obtaining signatures. Works with IT Manager to design and communicate an ICT strategy which is compliant and effective to meet current and future business needs, whilst enhancing user experience. Provide cover for the EA to the Chairman as required. Assisting with presentations, research and projects when required. Design, organize, and host company socials and events. HR/People/Wellbeing Oversee the recruitment processes with the relevant manager; select the appropriate recruitment agency, negotiate fees, provide introductions, assist with interview format, and job description templates, schedule interviews, develop candidate assessment forms, etc. Be first point of contact for any team member concerns, referring to relevant support as necessary, and managing the company's EAP. Manage all HR paperwork and personal records; ensuring they are up to date and maintained in accordance with GDPR. Including: Preparing contracts and administering benefits Owning, developing, and executing the 'vacancy to exit process' - ensuring a smooth and informative onboarding experience. Administer and supporting line managers with the appraisal process. Coordinates training when required and deals with any performance concerns in a timely fashion, with clear timescales and expectations for improvement. Managing relevant areas of SharePoint including personnel & confidential and HR Responsible for the Company Handbook, ensure it is up to date and helpful to all employees and includes all statutory information in line with developments with employment law. Manage the HR Portal; add new joiners, upload relevant paperwork, ensure sick leave, absence and hybrid working is recorded etc. Compliance Responsible for administering operational insurances including Directors and Officers, Professional Indemnity and Crime, including managing the renewal process and making informed proposals for approval. Ensure all displayed insurance and H&S statements and certificates are up to date. Providing operational insurance updates as required at staff meetings, and relevant sections of Board papers. Responsible for Company secretariat duties including ensuring compliance with Companies House legal procedures, managing the Directors register and filing annual returns. Leadership Providing inspirational leadership to the team, ensuring that the company's vision, values and objectives are clearly communicated and understood. Leading on internal communications, including company news updates, ownership of staff meetings etc. The person In order to be considered for this role, the right candidate will need to demonstrate: At least five years' experience in operations or equivalent. Strong leadership, coaching and communicative skills; good verbal and written communication. First class people and development skills, you will be the go to person, develop a vibrant culture but have the gravitas to push back when required
JC127 - Client Liaison Officer Location - Attending various sites in London Salary - £Competitive Overview:First Military Recruitment is working in partnership with our reputable client who is seeking a Client Liaison Officer to join their team.The role of the Client Liaison Officer is a vital one for many residents/tenants as the successful candidate will be the point of contact for my client. Maintaining positive relationships between the residents, sub-contractors, client representatives and my client's team. You will also be reviewing and analysing KPI performance, whilst working with the Account Manager to ensure continuous improvement within the contract(s).My client is a property maintenance, installation, organisation, which specialises in servicing of gas central heating and hot water services to private, commercial landlords and industrial property owners of all kind. Duties and Responsibilities: To be responsible for arranging appointments with tenants and residents for carrying out surveys and executing the works. Preparing and gaining approval for newsletters and appointment letters by the client and letter dropping as required. Maintain a database of all appointments made and their outcome. To be responsible for investigation, resolution and reporting of all works and customer related complaints onto complaints database. Capture and coordinate all of the customer satisfaction surveys as required by the contract. Attend any client meetings as required. To act as main representative and contact for tenants whilst work is carried out in the home, maximizing customer satisfaction and ensuring full communication at all times. Conduct site visits. Work on 1 or more contracts. Manage all resident contact information and any caution alerts, including updating IT systems. Able to problem solve and deal with issues and complaints through to satisfactory resolution. Ensure both the resident and their home are treated with respect and consistency with our Code of Conduct. Skills, Experience and Qualifications: Essential: Experience of working within Customer Care. A good standard of English (written & verbal), letter writing skills, including use of Word and Excel, and a good standard of mathematics. Self-motivated and willingness to work on own initiative. Proactive attitude towards development of customer excellence. Knowledge of IT Systems and experience of working with computerized systems. Willingness to develop self and others. Ability to be innovative. Desirable: Minimum 8 GCSE's or equivalent, Grades A - C (inc English & Maths). NVQ Level 3 in Customer Service or equivalent. Fire Warden training achievement. First Aid at Work training achievement. Experience or Knowledge of the Social Housing Market. Experience of working in partnership with a Local Authority Client. In return our client offers: Competitive Salary. Pension. 25 days annual + 8 bank holidays. Employee Assistance Programme.
May 19, 2024
Full time
JC127 - Client Liaison Officer Location - Attending various sites in London Salary - £Competitive Overview:First Military Recruitment is working in partnership with our reputable client who is seeking a Client Liaison Officer to join their team.The role of the Client Liaison Officer is a vital one for many residents/tenants as the successful candidate will be the point of contact for my client. Maintaining positive relationships between the residents, sub-contractors, client representatives and my client's team. You will also be reviewing and analysing KPI performance, whilst working with the Account Manager to ensure continuous improvement within the contract(s).My client is a property maintenance, installation, organisation, which specialises in servicing of gas central heating and hot water services to private, commercial landlords and industrial property owners of all kind. Duties and Responsibilities: To be responsible for arranging appointments with tenants and residents for carrying out surveys and executing the works. Preparing and gaining approval for newsletters and appointment letters by the client and letter dropping as required. Maintain a database of all appointments made and their outcome. To be responsible for investigation, resolution and reporting of all works and customer related complaints onto complaints database. Capture and coordinate all of the customer satisfaction surveys as required by the contract. Attend any client meetings as required. To act as main representative and contact for tenants whilst work is carried out in the home, maximizing customer satisfaction and ensuring full communication at all times. Conduct site visits. Work on 1 or more contracts. Manage all resident contact information and any caution alerts, including updating IT systems. Able to problem solve and deal with issues and complaints through to satisfactory resolution. Ensure both the resident and their home are treated with respect and consistency with our Code of Conduct. Skills, Experience and Qualifications: Essential: Experience of working within Customer Care. A good standard of English (written & verbal), letter writing skills, including use of Word and Excel, and a good standard of mathematics. Self-motivated and willingness to work on own initiative. Proactive attitude towards development of customer excellence. Knowledge of IT Systems and experience of working with computerized systems. Willingness to develop self and others. Ability to be innovative. Desirable: Minimum 8 GCSE's or equivalent, Grades A - C (inc English & Maths). NVQ Level 3 in Customer Service or equivalent. Fire Warden training achievement. First Aid at Work training achievement. Experience or Knowledge of the Social Housing Market. Experience of working in partnership with a Local Authority Client. In return our client offers: Competitive Salary. Pension. 25 days annual + 8 bank holidays. Employee Assistance Programme.
Job Purpose: To provide a comprehensive support function to Conwy Employment Service, working across all projects that are part of the Service's portfolio of UK Government's Shared Prosperity Fund projects. The role will require excellent communication and organisational skills and will involve liaising at all levels internally as well as working externally with training providers and other external contractors. This role will be responsible for providing all the necessary project specific and administrative support to the Strategic Manager, Project Managers and Finance and Monitoring Officer, enabling them to effectively deliver the programme of projects on time, within budget and within scope, meeting the needs of the organisation. Duties and Responsibilities - Job Specific Project Process and Documentation Management: To assist in the production and lead on the maintenance of project documents and business cases, project plans, risk registers, issues logs, lessons learnt reports and other project related documents To follow up on outstanding project actions in a timely manner To analyse and present information To keep all project and team folders in the shared area up to date. File any new documents received and thus assisting and maintaining effective and efficient filing structures and systems, both electronic and physical To support the development of systems, processes and templates, including process mapping To advise and assist the project team in the application and maintenance of systems and processes and templates, ensuring the delivery of department functions in line with the agreed project management methods and standards To conduct project and team feedback surveys To complete quality assurance on project management processes, including audits, reviews, compliance checks, configuration management, ensuring all controls are adhered to Project Reporting: To co-ordinate the production of project reporting on a regular basis to all project stakeholders To monitor the completion of the master programme management schedule Project Meeting Management: To schedule all project meetings To facilitate the delivery of all key meetings within the Strategic Projects Team, primarily Project Steering Group (PSG) meetings, including, scheduling and management of attendance, preparing agendas and papers, creating meeting packs for senior colleagues when required, writing minutes, transcribing dictations, tracking meeting actions. To response rapidly to diary changes where required Requirements Good standard of education, minimum of 5 GCSEs, Grade A - C or equivalent Project based qualifications/training or administrative or clerical qualifications/training Experience of working in a project management environment, using a range of project management documentation Ability to analyse and present information Experience of working with Microsoft Office in particular, Outlook, Word, PowerPoint & Excel The ability to communicate in English is essential. The ability to communicate in Welsh is advantageous. Excellent oral and written communication skills Able to work as part of a team and on own initiative as some of the work undertaken may be unsupervised and be able to prioritise work according to deadlines
May 19, 2024
Full time
Job Purpose: To provide a comprehensive support function to Conwy Employment Service, working across all projects that are part of the Service's portfolio of UK Government's Shared Prosperity Fund projects. The role will require excellent communication and organisational skills and will involve liaising at all levels internally as well as working externally with training providers and other external contractors. This role will be responsible for providing all the necessary project specific and administrative support to the Strategic Manager, Project Managers and Finance and Monitoring Officer, enabling them to effectively deliver the programme of projects on time, within budget and within scope, meeting the needs of the organisation. Duties and Responsibilities - Job Specific Project Process and Documentation Management: To assist in the production and lead on the maintenance of project documents and business cases, project plans, risk registers, issues logs, lessons learnt reports and other project related documents To follow up on outstanding project actions in a timely manner To analyse and present information To keep all project and team folders in the shared area up to date. File any new documents received and thus assisting and maintaining effective and efficient filing structures and systems, both electronic and physical To support the development of systems, processes and templates, including process mapping To advise and assist the project team in the application and maintenance of systems and processes and templates, ensuring the delivery of department functions in line with the agreed project management methods and standards To conduct project and team feedback surveys To complete quality assurance on project management processes, including audits, reviews, compliance checks, configuration management, ensuring all controls are adhered to Project Reporting: To co-ordinate the production of project reporting on a regular basis to all project stakeholders To monitor the completion of the master programme management schedule Project Meeting Management: To schedule all project meetings To facilitate the delivery of all key meetings within the Strategic Projects Team, primarily Project Steering Group (PSG) meetings, including, scheduling and management of attendance, preparing agendas and papers, creating meeting packs for senior colleagues when required, writing minutes, transcribing dictations, tracking meeting actions. To response rapidly to diary changes where required Requirements Good standard of education, minimum of 5 GCSEs, Grade A - C or equivalent Project based qualifications/training or administrative or clerical qualifications/training Experience of working in a project management environment, using a range of project management documentation Ability to analyse and present information Experience of working with Microsoft Office in particular, Outlook, Word, PowerPoint & Excel The ability to communicate in English is essential. The ability to communicate in Welsh is advantageous. Excellent oral and written communication skills Able to work as part of a team and on own initiative as some of the work undertaken may be unsupervised and be able to prioritise work according to deadlines
Summary £33,000 up to £41,800 per annum 30 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're curious, collaborative, and ready to make a tangible impact on where we work. Just like you. We are looking for a confident and motivated Buying Coordinator to join our Head Office Fresh Produce Buying Team. This is an ideal role for a positive, pro-active, and enthusiastic team player who thrives in a dynamic, fast-paced environment and will relish working under pressure. You will be supporting our Plants and Flowers Buyer with day-to-day tasks, liaising with suppliers and communicating internally across departments. This role is fundamental in ensuring that Lidl remains competitive and continues its successful growth across Europe. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be a diverse, secure and fast-growing business, so we'll make sure you have access to the right training and real opportunities to build your career as well. Please note as per Lidl internal structures the job title for this role is an Officer What you'll do Supporting Buyers in the preparation of tender documents for all suppliers Preparing daily reports and maintaining databases Managing incoming plants and flowers queries Communicating with suppliers and internal departments via phone and email daily Ensuring complete and accurate product data is passed on to the relevant teams and departments Dealing with ad hoc requests from BuyersAssisting Buyers with category reviews Assisting Buyers with preparing product comparisons and feeding back to suppliers Assisting Buyers in managing and maintaining close working relationships with the International Buying department What you'll need Experience with plants and flowers systems and processes Self-motivated, able to work well in a team and independently within a high-pressured environment Well-organised with the ability to multitask and effectively prioritise workloadExcellent time management skills, the ability to work to targets and strict deadlinesA high degree of adaptability A confident approach with excellent communication skills The ability and confidence to communicate effectively with colleagues across all levels of the business Excellent attention to detail Pro-active, approaching problems logically and calmly Fully proficient in Microsoft OfficePositive can-do attitude with the willingness to learn What you'll receive 30 days' annual holiday (pro rata) 10% in-store discount Enhanced family leave Ongoing training Contributory pension scheme Plus more of the perks you deserve Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment Includes an additional 10% London Weighting If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
May 19, 2024
Full time
Summary £33,000 up to £41,800 per annum 30 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're curious, collaborative, and ready to make a tangible impact on where we work. Just like you. We are looking for a confident and motivated Buying Coordinator to join our Head Office Fresh Produce Buying Team. This is an ideal role for a positive, pro-active, and enthusiastic team player who thrives in a dynamic, fast-paced environment and will relish working under pressure. You will be supporting our Plants and Flowers Buyer with day-to-day tasks, liaising with suppliers and communicating internally across departments. This role is fundamental in ensuring that Lidl remains competitive and continues its successful growth across Europe. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be a diverse, secure and fast-growing business, so we'll make sure you have access to the right training and real opportunities to build your career as well. Please note as per Lidl internal structures the job title for this role is an Officer What you'll do Supporting Buyers in the preparation of tender documents for all suppliers Preparing daily reports and maintaining databases Managing incoming plants and flowers queries Communicating with suppliers and internal departments via phone and email daily Ensuring complete and accurate product data is passed on to the relevant teams and departments Dealing with ad hoc requests from BuyersAssisting Buyers with category reviews Assisting Buyers with preparing product comparisons and feeding back to suppliers Assisting Buyers in managing and maintaining close working relationships with the International Buying department What you'll need Experience with plants and flowers systems and processes Self-motivated, able to work well in a team and independently within a high-pressured environment Well-organised with the ability to multitask and effectively prioritise workloadExcellent time management skills, the ability to work to targets and strict deadlinesA high degree of adaptability A confident approach with excellent communication skills The ability and confidence to communicate effectively with colleagues across all levels of the business Excellent attention to detail Pro-active, approaching problems logically and calmly Fully proficient in Microsoft OfficePositive can-do attitude with the willingness to learn What you'll receive 30 days' annual holiday (pro rata) 10% in-store discount Enhanced family leave Ongoing training Contributory pension scheme Plus more of the perks you deserve Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment Includes an additional 10% London Weighting If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Babergh and Mid Suffolk District Council
Ipswich, Suffolk
Babergh District Council have an exciting opportunity for an ambitious and influential Health and Safety Manager to lead the Councils Health and Safety activities. You will join us on a full time ( 37 hours per week) permanent basis. To be successful, you will need to share our values, commitment, and motivation to really make a difference for our districts. The successful candidate will earn a competitive salary of £50,512 - £59,570 per annum (pro rata for part time) Full time, part time and job share opportunities will be considered. About the Health and Safety Manager role: We have made continued progress both in the operational delivery of Health and Safety activity and in positively developing the culture towards Health and Safety within the organisation. We are now looking to take this to the next level with a manager who wants to be fully supported to develop their career aspirations as they contribute to the delivery of our core objectives. Working in a beautiful part of Suffolk, you will continue to shape our Health and Safety service and help to further develop a positive Health and Safety culture across the organisation. You will be given the freedom to manage a small team with a Health and Safety Officer and dedicated admin support, working across the organisation as you report to and are supported by the Head of Public Protection. What we're looking for in our Health and Safety Manager: A Graduate or Chartered member of IOSH, or equivalent recognised body, you will hold a NEBOSH, National (or higher) Diploma for Occupational Health and Safety. We know you will be able to demonstrate the necessary experience, skills and current industry understanding to perform the role as required to be compliant with all statutory legislation. We will support your own personal development and we anticipate you will be motivated by developing your team and engaging with colleagues across the organisation, as well as your own career goals. You are likely to understand and embrace new technology and digital solutions and be able to make best use of them in managing your services, interpreting data and communicating with colleagues across the organisation. You will also be adept at working collaboratively with contractors, training providers, suppliers and other stakeholders for the success of the service. About us Working together across our Councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk. We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two Areas of Outstanding Natural Beauty (AONB) within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK. Benefits you'll receive as our Health and Safety Manager role: Great opportunities for learning and development. Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years' service, plus bank holidays). Competitive Local Government Pension Scheme. Wellbeing Support Programme. Employee Assist Programme. Health Care Options. Our ways of working Work is what we do, not where we go! We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working (Business needs permitting). This has worked well for us and is something we will be continuing with. We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents. Closing date: 5pm, 26 May 2024. If you think you have what it takes to be successful in this Health and Safety Manager role, even if you don't meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
May 19, 2024
Full time
Babergh District Council have an exciting opportunity for an ambitious and influential Health and Safety Manager to lead the Councils Health and Safety activities. You will join us on a full time ( 37 hours per week) permanent basis. To be successful, you will need to share our values, commitment, and motivation to really make a difference for our districts. The successful candidate will earn a competitive salary of £50,512 - £59,570 per annum (pro rata for part time) Full time, part time and job share opportunities will be considered. About the Health and Safety Manager role: We have made continued progress both in the operational delivery of Health and Safety activity and in positively developing the culture towards Health and Safety within the organisation. We are now looking to take this to the next level with a manager who wants to be fully supported to develop their career aspirations as they contribute to the delivery of our core objectives. Working in a beautiful part of Suffolk, you will continue to shape our Health and Safety service and help to further develop a positive Health and Safety culture across the organisation. You will be given the freedom to manage a small team with a Health and Safety Officer and dedicated admin support, working across the organisation as you report to and are supported by the Head of Public Protection. What we're looking for in our Health and Safety Manager: A Graduate or Chartered member of IOSH, or equivalent recognised body, you will hold a NEBOSH, National (or higher) Diploma for Occupational Health and Safety. We know you will be able to demonstrate the necessary experience, skills and current industry understanding to perform the role as required to be compliant with all statutory legislation. We will support your own personal development and we anticipate you will be motivated by developing your team and engaging with colleagues across the organisation, as well as your own career goals. You are likely to understand and embrace new technology and digital solutions and be able to make best use of them in managing your services, interpreting data and communicating with colleagues across the organisation. You will also be adept at working collaboratively with contractors, training providers, suppliers and other stakeholders for the success of the service. About us Working together across our Councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk. We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two Areas of Outstanding Natural Beauty (AONB) within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK. Benefits you'll receive as our Health and Safety Manager role: Great opportunities for learning and development. Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years' service, plus bank holidays). Competitive Local Government Pension Scheme. Wellbeing Support Programme. Employee Assist Programme. Health Care Options. Our ways of working Work is what we do, not where we go! We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working (Business needs permitting). This has worked well for us and is something we will be continuing with. We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents. Closing date: 5pm, 26 May 2024. If you think you have what it takes to be successful in this Health and Safety Manager role, even if you don't meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Berneslai Homes have various exciting opportunities for Tenants First Administration Officer to join their team based in Barnsley with the ability to work agilely. You will be working on a full-time, permanent basis , and in return, you will receive a competitive salary of £24,294 - £25,979 per annum. About Us: At Berneslai Homes, we strive to be an ambitious, forward-thinking social housing provider and employer. Working for us offers you a chance to play a real part in improving homes and communities throughout Barnsley. Managing around 18,000 homes on behalf of Barnsley Council, our '3 Cs' values are at the heart of all we do here - we promise to always put the?Customer first, have a?Can do?attitude to make change happen, and stay?Curious?to make sure we get things right. The Tenants First Administration Officer?role: We're looking for an Administration Officer to join our Tenants First service! As part of this role, you'll provide a comprehensive administrative support service, enabling your Tenants First colleagues to perform their duties in the most effective way possible. Our Tenants First service provides specialist support to some of our most vulnerable tenants, who often have multiple and complex needs. Key duties and responsibilities of our Tenants First Administration Officer: Undertake the day-to-day administration of the service, and provide financial, typing, and general administrative support to colleagues within the service, including producing reports in various formats. Organise and assist in the delivery of all interventions on behalf of the team, preparing intervention packs for keyworkers and ensuring the teams 'Toolkit' is up to date. Input data for all new support referrals for caseloads into Northgate and Microsoft Excel, monitor waiting lists and report findings to Tenants First Team Leader Provide telephone support and general day-to-day administration of our furnished tenancy scheme to tenants and to staff? Maintain and monitor information and data on all tenants with a furnished tenancy, ensuring that all furniture replacements, furniture packs and removal of furniture from a home is carried out in accordance with policies and procedures Organise, attend, and take minutes of panel meetings, and other meetings as deemed appropriate by the Service Manager Design and create high quality visual material for presentation purposes. Prepare performance monitoring information on a monthly, quarterly, and yearly basis to the Service Manager for all KPI's What we're looking for in our Tenants First Administration Officer: HNC / NVQ Level 4 in a relevant field (i.e. administration/business etc), or equivalent qualification or relevant experience of working with children, young people, and families in a business support role. Ability to motivate self to contribute to a positive, improvement focused working environment. Demonstrate a positive, flexible approach to team working. Ability to use own initiative, and work in a fast-paced environment. Experience of working with software applications including Microsoft office and bespoke databases to be able to produce data monitoring and financial information. Ability to travel as necessary to meet the needs of the post. Able to work flexible hours to meet the needs of the service. What you might be asking is, why work for us? We are proud to put our people first! By joining Berneslai Homes, you will have access to a wide range of employee benefits including: Agile Working Packages Excellent Pension Scheme Discounted Gym Membership Health & Wellbeing Checks Fantastic Training and Development Opportunities Berneslai Homes values diversity in its workforce and encourages applications from all sectors of the community. If you feel that you have the skills and experience required to become our Tenants First Administration Officer , please click 'apply' today. We would love to hear from you!
May 19, 2024
Full time
Berneslai Homes have various exciting opportunities for Tenants First Administration Officer to join their team based in Barnsley with the ability to work agilely. You will be working on a full-time, permanent basis , and in return, you will receive a competitive salary of £24,294 - £25,979 per annum. About Us: At Berneslai Homes, we strive to be an ambitious, forward-thinking social housing provider and employer. Working for us offers you a chance to play a real part in improving homes and communities throughout Barnsley. Managing around 18,000 homes on behalf of Barnsley Council, our '3 Cs' values are at the heart of all we do here - we promise to always put the?Customer first, have a?Can do?attitude to make change happen, and stay?Curious?to make sure we get things right. The Tenants First Administration Officer?role: We're looking for an Administration Officer to join our Tenants First service! As part of this role, you'll provide a comprehensive administrative support service, enabling your Tenants First colleagues to perform their duties in the most effective way possible. Our Tenants First service provides specialist support to some of our most vulnerable tenants, who often have multiple and complex needs. Key duties and responsibilities of our Tenants First Administration Officer: Undertake the day-to-day administration of the service, and provide financial, typing, and general administrative support to colleagues within the service, including producing reports in various formats. Organise and assist in the delivery of all interventions on behalf of the team, preparing intervention packs for keyworkers and ensuring the teams 'Toolkit' is up to date. Input data for all new support referrals for caseloads into Northgate and Microsoft Excel, monitor waiting lists and report findings to Tenants First Team Leader Provide telephone support and general day-to-day administration of our furnished tenancy scheme to tenants and to staff? Maintain and monitor information and data on all tenants with a furnished tenancy, ensuring that all furniture replacements, furniture packs and removal of furniture from a home is carried out in accordance with policies and procedures Organise, attend, and take minutes of panel meetings, and other meetings as deemed appropriate by the Service Manager Design and create high quality visual material for presentation purposes. Prepare performance monitoring information on a monthly, quarterly, and yearly basis to the Service Manager for all KPI's What we're looking for in our Tenants First Administration Officer: HNC / NVQ Level 4 in a relevant field (i.e. administration/business etc), or equivalent qualification or relevant experience of working with children, young people, and families in a business support role. Ability to motivate self to contribute to a positive, improvement focused working environment. Demonstrate a positive, flexible approach to team working. Ability to use own initiative, and work in a fast-paced environment. Experience of working with software applications including Microsoft office and bespoke databases to be able to produce data monitoring and financial information. Ability to travel as necessary to meet the needs of the post. Able to work flexible hours to meet the needs of the service. What you might be asking is, why work for us? We are proud to put our people first! By joining Berneslai Homes, you will have access to a wide range of employee benefits including: Agile Working Packages Excellent Pension Scheme Discounted Gym Membership Health & Wellbeing Checks Fantastic Training and Development Opportunities Berneslai Homes values diversity in its workforce and encourages applications from all sectors of the community. If you feel that you have the skills and experience required to become our Tenants First Administration Officer , please click 'apply' today. We would love to hear from you!
Secretarial and Governance Officer Membership Body 3 Days Chelmsford Office Minimum, 2 Days Home Maximum Basic Salary £35,000 Benefits include - 20 days Holiday plus public holidays and Pension Scheme. Permanent, Full Time My client a well-established and leading membership body with over 7,000 members in UK and Internationally is currently searching for a Secretarial and Governance Officer The Role of Secretarial and Governance Officer: As the Officer, in addition to providing administrative support across the organisation, CEO and Executive team, you will have oversight of the charity governance administration and support the day-to-day effectiveness of the office operation, both physically at the head office in Chelmsford and in the way the operation runs remotely. This role offers variety and the opportunity to gain wider experience within the Charity section. As the Officer, excellent communication, time management and strong organisational skills will enable you to deal with internal and external stakeholders, produce high-quality work, organise, process information and co-ordinate meetings and governance activities. Key Responsibilities: Take the lead in ensuring a timely and appropriate response to unexpected administrative problems to protect the institute's integrity and reputation. Assist the Honorary Company Secretary in carrying out reporting responsibilities. Attend and support exhibitions and events when required. Co-ordinate annual report submission and collate draft content. Provide committee secretariat services to groups and committees such as the Industrial Associates Development Group, Plumbing Industry Employers Group, Technical Strategy Group and Education & Training Group. Provide administrative support, as required, to the Business Development Manager. Support colleagues in departments across the organisation, including membership, finance and technical. Display calm assertiveness and clear thinking in exercising all duties; set the example to all other staff on full personal engagement with institute's strategy purpose and goals. Person Specification: Proven experience of administration, office management and Microsoft Office Suite including Teams and Zoom Proven experience of taking accurate minutes, proof reading, managing diaries and meeting schedules. Knowledge of managing correspondence and documents including ability to maintain both electronic and hard copy filing. Experience in running Board meetings, AGM, President's Dinner, events, group gatherings and conferences. Exceptional communication and interpersonal skills, with the ability to interact confidently with individuals at all levels. High level of integrity and discretion in handling confidential and sensitive information with superior attention to detail. To apply to this role please send your CV. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
May 18, 2024
Full time
Secretarial and Governance Officer Membership Body 3 Days Chelmsford Office Minimum, 2 Days Home Maximum Basic Salary £35,000 Benefits include - 20 days Holiday plus public holidays and Pension Scheme. Permanent, Full Time My client a well-established and leading membership body with over 7,000 members in UK and Internationally is currently searching for a Secretarial and Governance Officer The Role of Secretarial and Governance Officer: As the Officer, in addition to providing administrative support across the organisation, CEO and Executive team, you will have oversight of the charity governance administration and support the day-to-day effectiveness of the office operation, both physically at the head office in Chelmsford and in the way the operation runs remotely. This role offers variety and the opportunity to gain wider experience within the Charity section. As the Officer, excellent communication, time management and strong organisational skills will enable you to deal with internal and external stakeholders, produce high-quality work, organise, process information and co-ordinate meetings and governance activities. Key Responsibilities: Take the lead in ensuring a timely and appropriate response to unexpected administrative problems to protect the institute's integrity and reputation. Assist the Honorary Company Secretary in carrying out reporting responsibilities. Attend and support exhibitions and events when required. Co-ordinate annual report submission and collate draft content. Provide committee secretariat services to groups and committees such as the Industrial Associates Development Group, Plumbing Industry Employers Group, Technical Strategy Group and Education & Training Group. Provide administrative support, as required, to the Business Development Manager. Support colleagues in departments across the organisation, including membership, finance and technical. Display calm assertiveness and clear thinking in exercising all duties; set the example to all other staff on full personal engagement with institute's strategy purpose and goals. Person Specification: Proven experience of administration, office management and Microsoft Office Suite including Teams and Zoom Proven experience of taking accurate minutes, proof reading, managing diaries and meeting schedules. Knowledge of managing correspondence and documents including ability to maintain both electronic and hard copy filing. Experience in running Board meetings, AGM, President's Dinner, events, group gatherings and conferences. Exceptional communication and interpersonal skills, with the ability to interact confidently with individuals at all levels. High level of integrity and discretion in handling confidential and sensitive information with superior attention to detail. To apply to this role please send your CV. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
Customer Service Officer Job Type : Part Time, Permanent Location: Salisbury Salary £12.00 per hour Friday, £18.00 per hour Saturday Hours: 14 - 16 hours per week (hours based on a 4 week rota) The Role Salisbury City Council provide citywide leadership both now and for the future. Are you ready to embark on a fulfilling administrative journey supporting Salisbury City Council with this goal? Due to an internal promotion, we are seeking a talented Customer Service Officer to join our dedicated team. At Salisbury City Council, our Customer Services Team plays a pivotal role in supporting the entire council. As a valued member of our team, you'll be serving visitors and local residents with a warm welcome, offering a friendly and professional service in both Salisbury Information Centre and Salisbury Shopmobility. Skills and Qualifications We're in search of a capable team player, ideally from a customer service background. If you are proficient in Microsoft Word, Excel, and Outlook, and excel in building meaningful customer relationships through exceptional interpersonal and communication skills, both written and verbal, you're exactly who we need. Cash handling experience would be beneficial. Essential Criteria Experience of customer care and dealing with the public Experience of dealing with numerous and varied queries in a timely manner and handling queues when necessary Good local, regional and national geographical knowledge Understanding of local services Outstanding customer care skills Strong written and verbal communication skills IT keyboard skills A minimum of Grade C GCSE in English, Maths or equivalent A friendly disposition with a courteous and polite manner Smart, professional appearance Ability to demonstrate empathy, patience and professionalism at all times Benefits Generous Leave: Benefit from a minimum of 30 days of annual leave, plus Bank Holidays, pro-rata for part-time. Satisfying Work: Join a workplace where 97% of our staff find fulfilment and excitement in their roles, as revealed by our last staff survey. Secure Future: Access the Local Government Pension Scheme for peace of mind. Continuous Growth: Embrace excellent training and development opportunities to further your career. Wellbeing Matters: Participate in the cycle to work scheme and take advantage of various health and wellbeing benefits, such as free eyesight tests and yearly flu vaccination. Paid Care: Paid sick leave to take care of yourself when needed. To Apply If you feel you are a suitable candidate and would like to work for this reputable council, please click apply to be redirected to their website where you can complete your application.
May 18, 2024
Full time
Customer Service Officer Job Type : Part Time, Permanent Location: Salisbury Salary £12.00 per hour Friday, £18.00 per hour Saturday Hours: 14 - 16 hours per week (hours based on a 4 week rota) The Role Salisbury City Council provide citywide leadership both now and for the future. Are you ready to embark on a fulfilling administrative journey supporting Salisbury City Council with this goal? Due to an internal promotion, we are seeking a talented Customer Service Officer to join our dedicated team. At Salisbury City Council, our Customer Services Team plays a pivotal role in supporting the entire council. As a valued member of our team, you'll be serving visitors and local residents with a warm welcome, offering a friendly and professional service in both Salisbury Information Centre and Salisbury Shopmobility. Skills and Qualifications We're in search of a capable team player, ideally from a customer service background. If you are proficient in Microsoft Word, Excel, and Outlook, and excel in building meaningful customer relationships through exceptional interpersonal and communication skills, both written and verbal, you're exactly who we need. Cash handling experience would be beneficial. Essential Criteria Experience of customer care and dealing with the public Experience of dealing with numerous and varied queries in a timely manner and handling queues when necessary Good local, regional and national geographical knowledge Understanding of local services Outstanding customer care skills Strong written and verbal communication skills IT keyboard skills A minimum of Grade C GCSE in English, Maths or equivalent A friendly disposition with a courteous and polite manner Smart, professional appearance Ability to demonstrate empathy, patience and professionalism at all times Benefits Generous Leave: Benefit from a minimum of 30 days of annual leave, plus Bank Holidays, pro-rata for part-time. Satisfying Work: Join a workplace where 97% of our staff find fulfilment and excitement in their roles, as revealed by our last staff survey. Secure Future: Access the Local Government Pension Scheme for peace of mind. Continuous Growth: Embrace excellent training and development opportunities to further your career. Wellbeing Matters: Participate in the cycle to work scheme and take advantage of various health and wellbeing benefits, such as free eyesight tests and yearly flu vaccination. Paid Care: Paid sick leave to take care of yourself when needed. To Apply If you feel you are a suitable candidate and would like to work for this reputable council, please click apply to be redirected to their website where you can complete your application.
Purpose of the Job: To complete social care assessments and undertake casework of residents in the community and other care settings. To commission care services according to assessment outcomes and eligibility in relation to the Care Act. To participate in the duty rota - this is the single point of contact for referrals for Adult Social Care. Where necessary undertake crisis intervention where enquiries indicate the need for immediate risk management. Main Responsibilities: To carry out home visits and consult with service users, carers, and relevant agencies and professionals. To alert the Registered Care Manager to any safeguarding concerns. To ensure assessments and support plans are carried out in a person-centered and outcome-focused way. To advise on the use of personal budgets and direct payments. Where appropriate, to assist customers to maximise their independence. To undertake any necessary adjustments or to cease care packages by both the organization's Eligibility Criteria and Operational Guidance and the needs of the service user. To make any necessary arrangements for the implementation of changes in service provision. To commission and make arrangements for the provision of new services when needed or refer to other appropriate agencies. To maintain efficient and effective liaison with all Departmental Staff and other Independent and Voluntary Agencies. To maintain accurate case records and to prepare any required reports. To maintain accurate statistical data and the Department's computerized information system. To work within and contribute to the development of departmental and team procedures and policies. To participate in regular supervision and the Appraisal process and attend training as required. Attend and participate in relevant staff and service meetings. In all of the above to undertake practice in an anti-discriminatory and anti oppressive manner. Any other duties as directed by your line manager, Director or as agreed with the Senior Management Group. To act by the principles set out in the Employee Code of Conduct and the organization's Values, recognizing the duty of all public sector employees to discharge public functions reasonably and according to the law. Duties And Responsibilities Objectives To ensure that agreed quality assurance initiatives are implemented within the home. Liaise with social care regulators and local authorities to ensure satisfactory standards are maintained To become the person in charge responsible for the day-to-day running of the homecare services with 24-hour responsibility for the care of the Service users. To be the Information Governance Lead for their home and to work in collaboration with the Company's Information Governance Lead, being accountable to the Senior Operations Team. To provide improvement, independence, and choice for Service Users, making sure they are treated with dignity at all times. To manage the effective use of resources and maintain high levels of occupancy. To comply with all regulatory requirements at all times and in particular the Regulations for the Registration and Inspection of the services. To ensure policy and procedures are implemented and understood by all the staff to ensure the highest standard of care. Leadership To provide leadership to all staff to deliver the highest possible quality of care within a safe working and living environment. To be a good model for all employees, being approachable and providing a regular presence on the "shop floor" as well as being consistent in all actions and decisions. To set and maintain clear standards within the service in line with the Verity Healthcare quality assessment tool. To ensure that staff selection processes for all applied thoroughly and that all candidates are treated professionally. To ensure all staff maintain the registration with their national bodies. To develop a culture of continuous quality improvement using the framework of clinical governance. To maintain a comprehensive induction process for all new employees to ensure they are effectively introduced to the Service, the Service Users, and good practices within their first week. To ensure that NMC and Care Assistants and Support Worker's codes of professional conduct and guidelines relating to professional practices are followed at all times. Take responsibility and accountability for the delivery of professional, competent and high-quality care. To conduct regular reviews with new employees during their probationary period and to always conduct a three-monthly review to confirm the appointment or extend the probation period. To ensure all staff are annually appraised and that required standards of performance are being achieved, to manage under-performance through objective setting and regular reviews, and that regular supervisions occur in line with company policy. To ensure complaints and suggestions are positively actioned and dealt with correctly. To identify individual training needs in line with the organization's objectives and the employee's performance, arranging training and evaluating their effectiveness, and ensuring that staff has completed the required training each year. To hold regular staff, Service Users, and stake holders meetings to provide and receive feedback, and administer the questionnaires provided as part of the company's. Quality Assurance Systems. Care Practice To ensure that all Service Users have an up-to-date care plan, which is regularly evaluated and actively involves Service Users in the preparation. Ensure all risks associated with care e.g. moving and handling, mobility, challenging behavior, and skin care are identified and correctly actioned. To regularly monitor the delivery of care given by all staff ensuring that the physical, social, psychological, and emotional needs of the Service User are recognized, assessed, and met. To ensure the Service and its processes are fully compliant with the Mental Capacity Act and that service users are empowered to make choices where able and where not best interest decisions are made on their behalf involving all those necessary. To ensure the Service is compliant with DoLS legislation. To ensure that there is a regular program of activities, which are arranged in line with the Service Users' needs. To ensure the Service Users receive a pleasant nutritional diet. To ensure an active named nurse and key worker key worker system for all the Service Users. To ensure the maintenance of the highest standards of care consistent with the requirements of CQC/Funding Authorities. To arrange regular reviews with Social Workers, Service Users, Relatives, and Key Workers. To conduct a pre-admission assessment for all potential Service Users. To meet professional and legal responsibilities with regard to the storage, handling, and administration of drugs. Ensure the protection and safety of Service Users at all times, which requires conducting regular health and safety checks and checks that the call bell system and the fire alarm systems are always fully functional. General Management To understand the legal requirements of the Care Quality Commission (CQC) and the Regulations and other legislations and ensure the Service complies with Essential Standards of Quality and Safety, and whatever legislation or relevant standards that may be in force at any time. To personally have a full understanding and working knowledge of all Verity Healthcare policies and procedures and ensure that all these policies are applied at all times. To be responsible for completing the staff rota and ensuring that the staffing ratio meets the needs of the Service Users. Ensure that all annual leave requests are coordinated to prevent disruption in the Service. To control sickness absence by always conducting back-to-work interviews and correctly applying company policy. To carry out the duties of "The Responsible Officer" and ensure that the service compiles with all statutory obligations and relevant legislation (e.g. environmental health, health & safety, and fire regulations). To meet professional and legal responsibilities with Health and Safety issues and ensure that all monitoring requirements are met. To Promote a positive customer care-orientated environment and ensure all staff are familiar with the company complaints procedure To remain professionally updated and ensure care in all areas is delivered in line with the latest research to promote evidence-based practice. To participate in the recruitment, selection, and retention of staff. To liaise effectively with Head Office Departments, building good working relationships, as required for the good operation of the Service. Ensure that all Service Users have a copy of the terms and conditions of care and that all the necessary funding documents are completed. To enable service users to control their own financial affairs, where possible. To ensure that all Service Users' finances are controlled and up-to-date accurate records are kept of all transactions, the financial control of their affairs must be undertaken with total accuracy and security. To ensure the security and confidentially of records and information relating to the service. Ensure that staff hours are recorded and sent to payroll on time. . click apply for full job details
May 18, 2024
Full time
Purpose of the Job: To complete social care assessments and undertake casework of residents in the community and other care settings. To commission care services according to assessment outcomes and eligibility in relation to the Care Act. To participate in the duty rota - this is the single point of contact for referrals for Adult Social Care. Where necessary undertake crisis intervention where enquiries indicate the need for immediate risk management. Main Responsibilities: To carry out home visits and consult with service users, carers, and relevant agencies and professionals. To alert the Registered Care Manager to any safeguarding concerns. To ensure assessments and support plans are carried out in a person-centered and outcome-focused way. To advise on the use of personal budgets and direct payments. Where appropriate, to assist customers to maximise their independence. To undertake any necessary adjustments or to cease care packages by both the organization's Eligibility Criteria and Operational Guidance and the needs of the service user. To make any necessary arrangements for the implementation of changes in service provision. To commission and make arrangements for the provision of new services when needed or refer to other appropriate agencies. To maintain efficient and effective liaison with all Departmental Staff and other Independent and Voluntary Agencies. To maintain accurate case records and to prepare any required reports. To maintain accurate statistical data and the Department's computerized information system. To work within and contribute to the development of departmental and team procedures and policies. To participate in regular supervision and the Appraisal process and attend training as required. Attend and participate in relevant staff and service meetings. In all of the above to undertake practice in an anti-discriminatory and anti oppressive manner. Any other duties as directed by your line manager, Director or as agreed with the Senior Management Group. To act by the principles set out in the Employee Code of Conduct and the organization's Values, recognizing the duty of all public sector employees to discharge public functions reasonably and according to the law. Duties And Responsibilities Objectives To ensure that agreed quality assurance initiatives are implemented within the home. Liaise with social care regulators and local authorities to ensure satisfactory standards are maintained To become the person in charge responsible for the day-to-day running of the homecare services with 24-hour responsibility for the care of the Service users. To be the Information Governance Lead for their home and to work in collaboration with the Company's Information Governance Lead, being accountable to the Senior Operations Team. To provide improvement, independence, and choice for Service Users, making sure they are treated with dignity at all times. To manage the effective use of resources and maintain high levels of occupancy. To comply with all regulatory requirements at all times and in particular the Regulations for the Registration and Inspection of the services. To ensure policy and procedures are implemented and understood by all the staff to ensure the highest standard of care. Leadership To provide leadership to all staff to deliver the highest possible quality of care within a safe working and living environment. To be a good model for all employees, being approachable and providing a regular presence on the "shop floor" as well as being consistent in all actions and decisions. To set and maintain clear standards within the service in line with the Verity Healthcare quality assessment tool. To ensure that staff selection processes for all applied thoroughly and that all candidates are treated professionally. To ensure all staff maintain the registration with their national bodies. To develop a culture of continuous quality improvement using the framework of clinical governance. To maintain a comprehensive induction process for all new employees to ensure they are effectively introduced to the Service, the Service Users, and good practices within their first week. To ensure that NMC and Care Assistants and Support Worker's codes of professional conduct and guidelines relating to professional practices are followed at all times. Take responsibility and accountability for the delivery of professional, competent and high-quality care. To conduct regular reviews with new employees during their probationary period and to always conduct a three-monthly review to confirm the appointment or extend the probation period. To ensure all staff are annually appraised and that required standards of performance are being achieved, to manage under-performance through objective setting and regular reviews, and that regular supervisions occur in line with company policy. To ensure complaints and suggestions are positively actioned and dealt with correctly. To identify individual training needs in line with the organization's objectives and the employee's performance, arranging training and evaluating their effectiveness, and ensuring that staff has completed the required training each year. To hold regular staff, Service Users, and stake holders meetings to provide and receive feedback, and administer the questionnaires provided as part of the company's. Quality Assurance Systems. Care Practice To ensure that all Service Users have an up-to-date care plan, which is regularly evaluated and actively involves Service Users in the preparation. Ensure all risks associated with care e.g. moving and handling, mobility, challenging behavior, and skin care are identified and correctly actioned. To regularly monitor the delivery of care given by all staff ensuring that the physical, social, psychological, and emotional needs of the Service User are recognized, assessed, and met. To ensure the Service and its processes are fully compliant with the Mental Capacity Act and that service users are empowered to make choices where able and where not best interest decisions are made on their behalf involving all those necessary. To ensure the Service is compliant with DoLS legislation. To ensure that there is a regular program of activities, which are arranged in line with the Service Users' needs. To ensure the Service Users receive a pleasant nutritional diet. To ensure an active named nurse and key worker key worker system for all the Service Users. To ensure the maintenance of the highest standards of care consistent with the requirements of CQC/Funding Authorities. To arrange regular reviews with Social Workers, Service Users, Relatives, and Key Workers. To conduct a pre-admission assessment for all potential Service Users. To meet professional and legal responsibilities with regard to the storage, handling, and administration of drugs. Ensure the protection and safety of Service Users at all times, which requires conducting regular health and safety checks and checks that the call bell system and the fire alarm systems are always fully functional. General Management To understand the legal requirements of the Care Quality Commission (CQC) and the Regulations and other legislations and ensure the Service complies with Essential Standards of Quality and Safety, and whatever legislation or relevant standards that may be in force at any time. To personally have a full understanding and working knowledge of all Verity Healthcare policies and procedures and ensure that all these policies are applied at all times. To be responsible for completing the staff rota and ensuring that the staffing ratio meets the needs of the Service Users. Ensure that all annual leave requests are coordinated to prevent disruption in the Service. To control sickness absence by always conducting back-to-work interviews and correctly applying company policy. To carry out the duties of "The Responsible Officer" and ensure that the service compiles with all statutory obligations and relevant legislation (e.g. environmental health, health & safety, and fire regulations). To meet professional and legal responsibilities with Health and Safety issues and ensure that all monitoring requirements are met. To Promote a positive customer care-orientated environment and ensure all staff are familiar with the company complaints procedure To remain professionally updated and ensure care in all areas is delivered in line with the latest research to promote evidence-based practice. To participate in the recruitment, selection, and retention of staff. To liaise effectively with Head Office Departments, building good working relationships, as required for the good operation of the Service. Ensure that all Service Users have a copy of the terms and conditions of care and that all the necessary funding documents are completed. To enable service users to control their own financial affairs, where possible. To ensure that all Service Users' finances are controlled and up-to-date accurate records are kept of all transactions, the financial control of their affairs must be undertaken with total accuracy and security. To ensure the security and confidentially of records and information relating to the service. Ensure that staff hours are recorded and sent to payroll on time. . click apply for full job details
We are hiring a reliable and customer-focused Security Officer to work in a world-class manufacturing site in Peterborough with at least 1 year of experience in the security sector. The role requires working 12-hour shifts for both day and night. The pay rate is £12.20 per hour and the bank holiday rate is double time. The security officer must have the following prerequisite set of skills: Must hold a valid SIA (DS or SG) licence. Hold a full UK manual driving licence. Be computer literate (Excel / Word / Outlook). Clear and concise communications. Possess a First Aid at Work qualification. Good written and spoken English. Be physically fit to patrol. Must be confident. The ability to work independently or as part of a team with minimal supervision. Escort contractors and visitors as and when required. Willingness to perform any other duties as assigned or as per the site assignment instructions. We Offer: Workplace Pension Scheme. 5.6 weeks holidays per annum. Additional holiday after a long service period. Online training for personal development.
May 18, 2024
Full time
We are hiring a reliable and customer-focused Security Officer to work in a world-class manufacturing site in Peterborough with at least 1 year of experience in the security sector. The role requires working 12-hour shifts for both day and night. The pay rate is £12.20 per hour and the bank holiday rate is double time. The security officer must have the following prerequisite set of skills: Must hold a valid SIA (DS or SG) licence. Hold a full UK manual driving licence. Be computer literate (Excel / Word / Outlook). Clear and concise communications. Possess a First Aid at Work qualification. Good written and spoken English. Be physically fit to patrol. Must be confident. The ability to work independently or as part of a team with minimal supervision. Escort contractors and visitors as and when required. Willingness to perform any other duties as assigned or as per the site assignment instructions. We Offer: Workplace Pension Scheme. 5.6 weeks holidays per annum. Additional holiday after a long service period. Online training for personal development.
About The RoleOCS Group is looking to recruit Security Officers to work at a world-renowned Scientific Research Institute in Hinxton, Cambridgeshire. Successful applicants must be able to provide an efficient and professional security service to the campus clients and visitors, demonstrating the highest level of customer service. The vacancy is for a full-time Security Officer working 56 hours per week on a rotating shift pattern working 12-hour shifts 3 days, 3 nights, and 3 off, including weekends and public holidays. You will be working on a 3-day-on-3-day-off shift pattern, 56 hours per week on a permanent, full-time basis. Roles and Responsibilities Undertake Internal and external foot patrols. High level control room monitoring of access control, CCTV and alarm systems. Ensuring all procedures, site/assignment instructions and SOP's are followed at all times Site entry, car park barrier control and traffic Management. After hours Reception duties Accurate report writing using computer based software Skills and requirements SIA Licence (manned guarding or door supervisor) essential and CCTV Licence desirable Previous Security experience would be desirable but not essential Excellent communication skills in both written and verbal English are essential. Smart and professional appearance, good observational and customer service skills are essential Ability to use your own initiative and work as part of a diverse team Computer literate in MS word, Excel and Outlook Clean UK Drivers Licence and own reliable transport are essential as no access to public transport in the area Physically capable of undertaking foot patrols totalling 15,000 steps per shift Site Benefit Full uniform and PPE provided Comprehensive Training Competitive pay rate A pension scheme- to save for the future - eligibility rules apply Access to High Street discounts Access to low interest loans Recognition scheme 'OCS Stars'- monetary rewards given to top performers Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Program Long Service Awards Cycle to work scheme- discounted bicycles Free onsite parking About The CompanyOCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.
May 18, 2024
Full time
About The RoleOCS Group is looking to recruit Security Officers to work at a world-renowned Scientific Research Institute in Hinxton, Cambridgeshire. Successful applicants must be able to provide an efficient and professional security service to the campus clients and visitors, demonstrating the highest level of customer service. The vacancy is for a full-time Security Officer working 56 hours per week on a rotating shift pattern working 12-hour shifts 3 days, 3 nights, and 3 off, including weekends and public holidays. You will be working on a 3-day-on-3-day-off shift pattern, 56 hours per week on a permanent, full-time basis. Roles and Responsibilities Undertake Internal and external foot patrols. High level control room monitoring of access control, CCTV and alarm systems. Ensuring all procedures, site/assignment instructions and SOP's are followed at all times Site entry, car park barrier control and traffic Management. After hours Reception duties Accurate report writing using computer based software Skills and requirements SIA Licence (manned guarding or door supervisor) essential and CCTV Licence desirable Previous Security experience would be desirable but not essential Excellent communication skills in both written and verbal English are essential. Smart and professional appearance, good observational and customer service skills are essential Ability to use your own initiative and work as part of a diverse team Computer literate in MS word, Excel and Outlook Clean UK Drivers Licence and own reliable transport are essential as no access to public transport in the area Physically capable of undertaking foot patrols totalling 15,000 steps per shift Site Benefit Full uniform and PPE provided Comprehensive Training Competitive pay rate A pension scheme- to save for the future - eligibility rules apply Access to High Street discounts Access to low interest loans Recognition scheme 'OCS Stars'- monetary rewards given to top performers Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Program Long Service Awards Cycle to work scheme- discounted bicycles Free onsite parking About The CompanyOCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.
We are currently recruiting an Environment, Health & Safety Compliance Officer for our client in Aberdeen. This is a full time, staff position. Provide competent Health & Safety advice to ensure legal compliance and drive best practice across the North Sea operations. The role will provide advice and support for regultory inspections, investigations and the development of improvements to the Business Management System. • Ensures compliance with legislation, policies, guidance, and best practice in conjunction with the relevant Managers, Technical Authorities and Business Process Owners. • Provide general support and advice to the onshore and offshore teams ensuring activities comply with relevant legislation, best practice, and/or industry guidelines. • Support the development and oversight of regulatory submissions and reporting i.e., providing guidance on reportability of incidents to relevant regulatory bodies • Ensure all HSE standards are adhered to as per UK Relevant Statutory Provisions and recognized industry guidelines. • Interface with regulatory bodies as part of inspections, investigations, or formal enforcement action. Facilitate regulatory inspections (where required). • Travel to offshore locations to conduct investigations, training, audits and accompany regulatory inspections as required. • Conduct on-site inspections, ensuring safety standards are met and being managed consistently. • Support the Emergency Response arrangements and participate in exercises • Ensures the effectiveness of the Business Management System and manage the legal register ensuring the appropriate departments are aware of any legislative changes. • Supports Corporate objectives, rollouts etc. Desired Qualities/Qualifications • Possesses a relevant University degree or relevant HSE qualification(s) (e.g., NEBOSH) etc. • Relevant supporting technical/ industry qualification(s). • Comprehensive understanding, strong working knowledge of and experience in implementing and complying with HSE related legislation (on & offshore), corporate, national & international standards, and industry best practices. • Experience in incident investigation using COMET/TOPSET/Tripod methodologies or similar. • Strong facilitator of improvement and change management. • Appreciation of Human Factors and Major Accident Hazards. • Strong team player with excellent communications skills, written and verbal. • Excellent analysis and problem solving. • Offshore medical and survival/ MIST training certificates are necessary. Offshore visits as required. • Strong EHS culture. • Is an efficient self-starter with an ability to work alone and as part of a team, prioritize tasks, and deliver against deadline. • Exhibits excellent interpersonal and relationship building skills.
May 18, 2024
Full time
We are currently recruiting an Environment, Health & Safety Compliance Officer for our client in Aberdeen. This is a full time, staff position. Provide competent Health & Safety advice to ensure legal compliance and drive best practice across the North Sea operations. The role will provide advice and support for regultory inspections, investigations and the development of improvements to the Business Management System. • Ensures compliance with legislation, policies, guidance, and best practice in conjunction with the relevant Managers, Technical Authorities and Business Process Owners. • Provide general support and advice to the onshore and offshore teams ensuring activities comply with relevant legislation, best practice, and/or industry guidelines. • Support the development and oversight of regulatory submissions and reporting i.e., providing guidance on reportability of incidents to relevant regulatory bodies • Ensure all HSE standards are adhered to as per UK Relevant Statutory Provisions and recognized industry guidelines. • Interface with regulatory bodies as part of inspections, investigations, or formal enforcement action. Facilitate regulatory inspections (where required). • Travel to offshore locations to conduct investigations, training, audits and accompany regulatory inspections as required. • Conduct on-site inspections, ensuring safety standards are met and being managed consistently. • Support the Emergency Response arrangements and participate in exercises • Ensures the effectiveness of the Business Management System and manage the legal register ensuring the appropriate departments are aware of any legislative changes. • Supports Corporate objectives, rollouts etc. Desired Qualities/Qualifications • Possesses a relevant University degree or relevant HSE qualification(s) (e.g., NEBOSH) etc. • Relevant supporting technical/ industry qualification(s). • Comprehensive understanding, strong working knowledge of and experience in implementing and complying with HSE related legislation (on & offshore), corporate, national & international standards, and industry best practices. • Experience in incident investigation using COMET/TOPSET/Tripod methodologies or similar. • Strong facilitator of improvement and change management. • Appreciation of Human Factors and Major Accident Hazards. • Strong team player with excellent communications skills, written and verbal. • Excellent analysis and problem solving. • Offshore medical and survival/ MIST training certificates are necessary. Offshore visits as required. • Strong EHS culture. • Is an efficient self-starter with an ability to work alone and as part of a team, prioritize tasks, and deliver against deadline. • Exhibits excellent interpersonal and relationship building skills.
Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. Job Description Square is looking for a Head of Compliance & Money Laundering Reporting Officer (MLRO) to join our team in the UK, who will report to the regional Chief Compliance Officer for Europe. You will drive implementation of compliance control, processes and required operations under the regulatory and AML/CTF programs. The successful candidate will work as an integrated part of our global Compliance team, leveraging the broader organization and resources to ensure that we maintain an effective AML/CTF program and meet all our regulatory compliance obligations. This role is essential to Square's success in the UK and will work with colleagues across Compliance, Legal, Payments and Industry Relations, Finance, Risk, Internal Audit, Product, and Sales and Marketing. This role must be based in the United Kingdom. Drive a culture of compliance across the business with a focus on the voice of the consumer. Develop AML and financial crime processes, and ensure the implementation and appropriate controls that reflect business and regulatory requirements Facilitate risk-based Know Your Customer and Transaction Monitoring programmes to detect unusual activity and investigate and report suspicious activity in accordance to regulatory requirements Build relationships with relevant authorities, payment schemes, and regulators to ensure we operate according to the latest Financial Crime trends Ensure accurate responses and reports to the Regulator. Oversee the operations of the UK Compliance team, including training, capacity planning, tracking team and individual Key Performance Indicators (KPIs), and Key Risk Indicators (KRIs) for the programme Work with Compliance leads to provide strategic planning, organisational structure, focus areas, and quarterly goals and key results Work with all relevant partners, financial institution partners, card networks and regulatory authorities Conduct compliance review and analysis of new regulatory developments and maintain oversight of developments affecting business activities Prepare reports to senior management and Board of Directors to communicate all relevant compliance issues and escalate any important or high risk compliance issues Work with internal compliance teams (such as Governance, Product Advisory, Quality Control) to identify clear steps necessary to avoid regulatory risks and provide solutions Qualifications 8+ years of experience in a complex, financial services firm, or related e-money/payments industry with experience to operate at a Head of Compliance, MLRO or Deputy MLRO level 5+ years of people management experience Operational knowledge in building and running a sound compliance programme, with hands-on knowledge and an understanding of regulatory requirements for the UK Demonstrated ability to communicate effectively with senior management and third-party stakeholders Ability to build collaborative working relations with peers, colleagues and with remote based teams with individuals at all levels of the organisation Experience with data visualisation tools Additional Information We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . We've noticed a rise in recruiting impersonations across the industry, where individuals are sending fake job offer emails.Contact from any of our recruiters or employees will always come from an email address ending , . Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.
May 18, 2024
Full time
Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. Job Description Square is looking for a Head of Compliance & Money Laundering Reporting Officer (MLRO) to join our team in the UK, who will report to the regional Chief Compliance Officer for Europe. You will drive implementation of compliance control, processes and required operations under the regulatory and AML/CTF programs. The successful candidate will work as an integrated part of our global Compliance team, leveraging the broader organization and resources to ensure that we maintain an effective AML/CTF program and meet all our regulatory compliance obligations. This role is essential to Square's success in the UK and will work with colleagues across Compliance, Legal, Payments and Industry Relations, Finance, Risk, Internal Audit, Product, and Sales and Marketing. This role must be based in the United Kingdom. Drive a culture of compliance across the business with a focus on the voice of the consumer. Develop AML and financial crime processes, and ensure the implementation and appropriate controls that reflect business and regulatory requirements Facilitate risk-based Know Your Customer and Transaction Monitoring programmes to detect unusual activity and investigate and report suspicious activity in accordance to regulatory requirements Build relationships with relevant authorities, payment schemes, and regulators to ensure we operate according to the latest Financial Crime trends Ensure accurate responses and reports to the Regulator. Oversee the operations of the UK Compliance team, including training, capacity planning, tracking team and individual Key Performance Indicators (KPIs), and Key Risk Indicators (KRIs) for the programme Work with Compliance leads to provide strategic planning, organisational structure, focus areas, and quarterly goals and key results Work with all relevant partners, financial institution partners, card networks and regulatory authorities Conduct compliance review and analysis of new regulatory developments and maintain oversight of developments affecting business activities Prepare reports to senior management and Board of Directors to communicate all relevant compliance issues and escalate any important or high risk compliance issues Work with internal compliance teams (such as Governance, Product Advisory, Quality Control) to identify clear steps necessary to avoid regulatory risks and provide solutions Qualifications 8+ years of experience in a complex, financial services firm, or related e-money/payments industry with experience to operate at a Head of Compliance, MLRO or Deputy MLRO level 5+ years of people management experience Operational knowledge in building and running a sound compliance programme, with hands-on knowledge and an understanding of regulatory requirements for the UK Demonstrated ability to communicate effectively with senior management and third-party stakeholders Ability to build collaborative working relations with peers, colleagues and with remote based teams with individuals at all levels of the organisation Experience with data visualisation tools Additional Information We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . We've noticed a rise in recruiting impersonations across the industry, where individuals are sending fake job offer emails.Contact from any of our recruiters or employees will always come from an email address ending , . Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.
4Recruitment Services are seeking a Children & Families Senior Lawyer. The client has specified the Senior Lawyer: must be experienced in doing advocacy local authority experience would be an advantage will be offered hybrid working, but the client may also consider applicants for remote working DUTIES AND RESPONSIBILITIES INCLUDE: Works effectively and with minimum supervision, managing a caseload of complex, high value and sensitive legal work relating to public and private children law, including conducting and managing a caseload of legal applications under relevant legislation and providing advice to the client regarding this and other related legislation, regulations and guidance. Possess recent and extensive knowledge of the law relating to local government responsibility for safeguarding and planning for children and political sensitivity in relation to advising on the same. Demonstrate a knowledge wider local government law and issues and ability to develop skills in these areas. Advocacy skills to represent the Council in contested proceedings. Where required by the Principal Lawyer to act as a mentor to a designated Lawyer and/or Legal Officer. Undertake such other legal duties commensurate with grade as are assigned to the post holder by the City Solicitor, the Head of Legal Services or Head of Group, demonstrating political sensitivity at all times. Demonstrate a knowledge wider local government law and issues To draft, develop and present staff and client training ESSENTIAL REQUIREMENTS: A practising barrister, solicitor or Fellow of the Chartered Institute of Legal Executives (if FCILEX, with Advocacy Certificate) Extensive recent experience of dealing with complex, high value and sensitive children and families matters. Extensive knowledge of the law relating to children and families. Advocacy Skills & drafting Skills Enhanced DBS Check What we offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies , please contact our Team on (phone number removed) or email (url removed).
May 18, 2024
Contractor
4Recruitment Services are seeking a Children & Families Senior Lawyer. The client has specified the Senior Lawyer: must be experienced in doing advocacy local authority experience would be an advantage will be offered hybrid working, but the client may also consider applicants for remote working DUTIES AND RESPONSIBILITIES INCLUDE: Works effectively and with minimum supervision, managing a caseload of complex, high value and sensitive legal work relating to public and private children law, including conducting and managing a caseload of legal applications under relevant legislation and providing advice to the client regarding this and other related legislation, regulations and guidance. Possess recent and extensive knowledge of the law relating to local government responsibility for safeguarding and planning for children and political sensitivity in relation to advising on the same. Demonstrate a knowledge wider local government law and issues and ability to develop skills in these areas. Advocacy skills to represent the Council in contested proceedings. Where required by the Principal Lawyer to act as a mentor to a designated Lawyer and/or Legal Officer. Undertake such other legal duties commensurate with grade as are assigned to the post holder by the City Solicitor, the Head of Legal Services or Head of Group, demonstrating political sensitivity at all times. Demonstrate a knowledge wider local government law and issues To draft, develop and present staff and client training ESSENTIAL REQUIREMENTS: A practising barrister, solicitor or Fellow of the Chartered Institute of Legal Executives (if FCILEX, with Advocacy Certificate) Extensive recent experience of dealing with complex, high value and sensitive children and families matters. Extensive knowledge of the law relating to children and families. Advocacy Skills & drafting Skills Enhanced DBS Check What we offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies , please contact our Team on (phone number removed) or email (url removed).
Cherry Professional - Relationship Led Recruitment
Nottingham, Nottinghamshire
Projects Administrator £24,000 - £26,000 Permanent Office based Nottingham, NG2 Cherry Professional is recruiting for a Projects Administrator for a large independent client in Nottingham, established for over 20 years with several high-profile customers. This is a great opportunity for an administrator with previous office or customer experience to join the Projects team . The ideal candidate would have previous experience of working in a customer-based environment, be willing to learn, can meet deadlines in a busy work setting and have great communication skills.Job Title: Projects Administrator Contract: Permanent Location: Office-based role, NG2 Salary: £24,000 - £26,000 Key responsibilities and duties: Build relationships with the project management and engineering team. To liaise with customers on the phone and email to arrange visits with the engineering team. Be responsible for ordering parts and equipment for projects under the direction of the project manager. Book travel/hotels and training courses for engineers and project managers. Finalise paperwork and manuals upon the completion of projects. General admin duties including filing and archiving, producing manuals once projects are complete, issuing purchase orders on behalf of the project managers and typing up documents for various members of the team. Ordering equipment for the engineering team as required. Requirements: Previous experience of using Microsoft Excel and Word is essential. Experience of liaising with customers via the phone and email. Confidence, enthusiasm and a previous experience in an Administration role. Someone who can work on their own but also as part of a team to achieve overall results Experience of using a database is essential. Experience of working in an office environment is essential. Process driven and organised along with being a multitasker. Benefits of the role: Employee recognition scheme. Additional days holiday for each full year of service (up to 25 days). Tram2work and bike2work schemes in place for reduced/free travel to work. Pension scheme. Paid refer a friend bonus. Development and progression opportunities. Other roles you may have applied for: Project Coordinator, Customer Service Coordinator, Project Support Officer, Project Planner, Service Coordinator Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
May 18, 2024
Full time
Projects Administrator £24,000 - £26,000 Permanent Office based Nottingham, NG2 Cherry Professional is recruiting for a Projects Administrator for a large independent client in Nottingham, established for over 20 years with several high-profile customers. This is a great opportunity for an administrator with previous office or customer experience to join the Projects team . The ideal candidate would have previous experience of working in a customer-based environment, be willing to learn, can meet deadlines in a busy work setting and have great communication skills.Job Title: Projects Administrator Contract: Permanent Location: Office-based role, NG2 Salary: £24,000 - £26,000 Key responsibilities and duties: Build relationships with the project management and engineering team. To liaise with customers on the phone and email to arrange visits with the engineering team. Be responsible for ordering parts and equipment for projects under the direction of the project manager. Book travel/hotels and training courses for engineers and project managers. Finalise paperwork and manuals upon the completion of projects. General admin duties including filing and archiving, producing manuals once projects are complete, issuing purchase orders on behalf of the project managers and typing up documents for various members of the team. Ordering equipment for the engineering team as required. Requirements: Previous experience of using Microsoft Excel and Word is essential. Experience of liaising with customers via the phone and email. Confidence, enthusiasm and a previous experience in an Administration role. Someone who can work on their own but also as part of a team to achieve overall results Experience of using a database is essential. Experience of working in an office environment is essential. Process driven and organised along with being a multitasker. Benefits of the role: Employee recognition scheme. Additional days holiday for each full year of service (up to 25 days). Tram2work and bike2work schemes in place for reduced/free travel to work. Pension scheme. Paid refer a friend bonus. Development and progression opportunities. Other roles you may have applied for: Project Coordinator, Customer Service Coordinator, Project Support Officer, Project Planner, Service Coordinator Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.