Are you looking for an opportunity to work within a leading healthcare service? Are you highly organised with excellent verbal and written communication skills? This could be the role for you. We are looking for an Office Administrator who can help support our client during maternity cover until 31 January 2025.The salary for this role is £30,279 per annum and will be hybrid with 2-3 days per week in their Marylebone office. You will be expected to travel to other locations as required by the role.The Role:As an Office Administrator you will assist the North West London governance team in providing a best practice governance services. This role provides the opportunity for a passionate and energetic person to learn the functions of the business. Main Responsibilities: Project Management Organising meetings (virtual and in person), managing logistics and room bookings. Maintaining tracker for legal cases, monitoring its dedicated in-box, communication with legal firms, senior members of the finance team, and other departments of the organisation. Maintaining workflow management systems and supporting the development of effective administrative systems and processes. Act as a point of contact for the team. Ensure effective organisation of team meetings and activities. Actively engage and work collaboratively with colleagues and partners. Managing the team mailbox and calendar Managing team rotas, including in-person office rota and mailbox cover Drafting and proof-reading letters, reports, data tables and other material as requested. Financial and Physical Resources Contribute to the financial delivery of the governance team Raise purchase orders and related work Support the team in its Health and Safety remit, including follow up of actions from site visits Staff Management Provide training, advice and support on own area of responsibility. Support training and induction of new and existing staff. Participate in the recruitment process of staff. Information Management Monitor the shared drive folders ensuring that documents are saved in the correct area Ensure good maintenance of corporate documentation Creating and maintaining contact lists for colleagues. Are you looking for an opportunity to work within a leading healthcare service? Are you highly organised with excellent verbal and written communication skills? This could be the role for you. We are looking for an Office Administrator who can help support our client during maternity cover until 31 January 2025.The salary for this role is £30,279 per annum and will be hybrid with 2-3 days per week in their Marylebone office. You will be expected to travel to other locations as required by the role.The Role:As an Office Administrator you will assist the North West London governance team in providing a best practice governance services. This role provides the opportunity for a passionate and energetic person to learn the functions of the business and will be given the opportunity to get involved in everything from servicing meetings, arranging events with external partners, running logistics for staff across multiple sites, maintaining an online board solutions product, chasing outstanding actions, policy development, information governance, business administration and any other areas of interest where value can be added and it addresses a business need.Main Responsibilities: Project Management Organising meetings (virtual and in person), managing logistics and room bookings. Maintaining tracker for legal cases, monitoring its dedicated in-box, communication with legal firms, senior members of the finance team, and other departments of the organisation. Maintaining workflow management systems and supporting the development of effective administrative systems and processes. Act as a point of contact for the team. Ensure effective organisation of team meetings and activities. Actively engage and work collaboratively with colleagues and partners. Managing the team mailbox and calendar Managing team rotas, including in-person office rota and mailbox cover Drafting and proof-reading letters, reports, data tables and other material as requested. Financial and Physical Resources Contribute to the financial delivery of the governance team Raise purchase orders and related work Support the team in its Health and Safety remit, including follow up of actions from site visits Staff Management Provide training, advice and support on own area of responsibility. Support training and induction of new and existing staff. Participate in the recruitment process of staff. Information Management Monitor the shared drive folders ensuring that documents are saved in the correct area Ensure good maintenance of corporate documentation Creating and maintaining contact lists for colleagues. Research and Development Undertake auditing of governance team areas of specialism. Operational Responsibilities Agenda planning and management, ensuring all papers are prepared accurately and in advance of meetings Collation and distribution of papers Taking accurate and high quality minutes Maintaining a record of actions and ensuring that these are communicated and followed-up Planning and Organisation Working with governance colleagues to support face to face meetings including the public access arrangements, technology requirements and room set up. All aspects of meeting management including booking venues, catering and equipment and liaising with attendees so that meetings run smoothly, utilising the on-line room booking function, Condeco. Providing leave cover for Business Support colleagues, eg diary management. Policy and Service Development Assure own project, service, initiative work, informing policy and making recommendations for more effective delivery.
May 17, 2024
Full time
Are you looking for an opportunity to work within a leading healthcare service? Are you highly organised with excellent verbal and written communication skills? This could be the role for you. We are looking for an Office Administrator who can help support our client during maternity cover until 31 January 2025.The salary for this role is £30,279 per annum and will be hybrid with 2-3 days per week in their Marylebone office. You will be expected to travel to other locations as required by the role.The Role:As an Office Administrator you will assist the North West London governance team in providing a best practice governance services. This role provides the opportunity for a passionate and energetic person to learn the functions of the business. Main Responsibilities: Project Management Organising meetings (virtual and in person), managing logistics and room bookings. Maintaining tracker for legal cases, monitoring its dedicated in-box, communication with legal firms, senior members of the finance team, and other departments of the organisation. Maintaining workflow management systems and supporting the development of effective administrative systems and processes. Act as a point of contact for the team. Ensure effective organisation of team meetings and activities. Actively engage and work collaboratively with colleagues and partners. Managing the team mailbox and calendar Managing team rotas, including in-person office rota and mailbox cover Drafting and proof-reading letters, reports, data tables and other material as requested. Financial and Physical Resources Contribute to the financial delivery of the governance team Raise purchase orders and related work Support the team in its Health and Safety remit, including follow up of actions from site visits Staff Management Provide training, advice and support on own area of responsibility. Support training and induction of new and existing staff. Participate in the recruitment process of staff. Information Management Monitor the shared drive folders ensuring that documents are saved in the correct area Ensure good maintenance of corporate documentation Creating and maintaining contact lists for colleagues. Are you looking for an opportunity to work within a leading healthcare service? Are you highly organised with excellent verbal and written communication skills? This could be the role for you. We are looking for an Office Administrator who can help support our client during maternity cover until 31 January 2025.The salary for this role is £30,279 per annum and will be hybrid with 2-3 days per week in their Marylebone office. You will be expected to travel to other locations as required by the role.The Role:As an Office Administrator you will assist the North West London governance team in providing a best practice governance services. This role provides the opportunity for a passionate and energetic person to learn the functions of the business and will be given the opportunity to get involved in everything from servicing meetings, arranging events with external partners, running logistics for staff across multiple sites, maintaining an online board solutions product, chasing outstanding actions, policy development, information governance, business administration and any other areas of interest where value can be added and it addresses a business need.Main Responsibilities: Project Management Organising meetings (virtual and in person), managing logistics and room bookings. Maintaining tracker for legal cases, monitoring its dedicated in-box, communication with legal firms, senior members of the finance team, and other departments of the organisation. Maintaining workflow management systems and supporting the development of effective administrative systems and processes. Act as a point of contact for the team. Ensure effective organisation of team meetings and activities. Actively engage and work collaboratively with colleagues and partners. Managing the team mailbox and calendar Managing team rotas, including in-person office rota and mailbox cover Drafting and proof-reading letters, reports, data tables and other material as requested. Financial and Physical Resources Contribute to the financial delivery of the governance team Raise purchase orders and related work Support the team in its Health and Safety remit, including follow up of actions from site visits Staff Management Provide training, advice and support on own area of responsibility. Support training and induction of new and existing staff. Participate in the recruitment process of staff. Information Management Monitor the shared drive folders ensuring that documents are saved in the correct area Ensure good maintenance of corporate documentation Creating and maintaining contact lists for colleagues. Research and Development Undertake auditing of governance team areas of specialism. Operational Responsibilities Agenda planning and management, ensuring all papers are prepared accurately and in advance of meetings Collation and distribution of papers Taking accurate and high quality minutes Maintaining a record of actions and ensuring that these are communicated and followed-up Planning and Organisation Working with governance colleagues to support face to face meetings including the public access arrangements, technology requirements and room set up. All aspects of meeting management including booking venues, catering and equipment and liaising with attendees so that meetings run smoothly, utilising the on-line room booking function, Condeco. Providing leave cover for Business Support colleagues, eg diary management. Policy and Service Development Assure own project, service, initiative work, informing policy and making recommendations for more effective delivery.
JAG Programme Administrator- London Who will you be working for? Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK. This role is based in their London Office Hybrid working - Regents Park Temp role starting Immediately for 1-2 Months £24,652- £15 an hour What will you be doing? We are seeking a full-time JAG Programme administrator The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit. Providing administration for the accreditation programme Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification. Organise accreditation assessments and process applications and results. Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered. Coordinating training days and governance meetings Providing administration for training days, including booking venues and liaising with trainers, colleagues and delegates. Issuing invitations for training days and events, processing delegate registrations and maintaining up-to-date and accurate delegate lists. Preparing training material including packs and online documentation. Collating and reporting on feedback from training days and events. Communications Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service. Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, supporting users to navigate various web tools, resetting passwords and/or setting up new users. Contribute to writing website copy, guidance materials and blogs. Financial responsibility Contribute to financial processes as per unit policies including raising of annual subscription invoices, processing invoices for payment, processing expense claims and processing other bills for travel, accommodation and teleconferences. Receive and check invoices using a range of systems. Experience Essential Experience of assisting with the planning and coordination of effective meetings and events. Experience of supporting formal committee-style meetings including writing high quality minutes of meetings. Demonstrable experience of engaging and communicating with stakeholders effectively. Customer service experience. Desirable Experience of administration in a healthcare or related context.
May 17, 2024
Seasonal
JAG Programme Administrator- London Who will you be working for? Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK. This role is based in their London Office Hybrid working - Regents Park Temp role starting Immediately for 1-2 Months £24,652- £15 an hour What will you be doing? We are seeking a full-time JAG Programme administrator The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit. Providing administration for the accreditation programme Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification. Organise accreditation assessments and process applications and results. Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered. Coordinating training days and governance meetings Providing administration for training days, including booking venues and liaising with trainers, colleagues and delegates. Issuing invitations for training days and events, processing delegate registrations and maintaining up-to-date and accurate delegate lists. Preparing training material including packs and online documentation. Collating and reporting on feedback from training days and events. Communications Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service. Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, supporting users to navigate various web tools, resetting passwords and/or setting up new users. Contribute to writing website copy, guidance materials and blogs. Financial responsibility Contribute to financial processes as per unit policies including raising of annual subscription invoices, processing invoices for payment, processing expense claims and processing other bills for travel, accommodation and teleconferences. Receive and check invoices using a range of systems. Experience Essential Experience of assisting with the planning and coordination of effective meetings and events. Experience of supporting formal committee-style meetings including writing high quality minutes of meetings. Demonstrable experience of engaging and communicating with stakeholders effectively. Customer service experience. Desirable Experience of administration in a healthcare or related context.
Gordon Yates Recruitment Consultancy
City, Liverpool
JAG Programme Administrator- Liverpool Who will you be working for? Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK. This role is based in their Liverpool Office Hybrid working - Temp role starting Immediately for 1-2 Months £21,652- £13 an hour What will you be doing? We are seeking a full-time JAG Programme administrator The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit. Providing administration for the accreditation programme Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification. Organise accreditation assessments and process applications and results. Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered. Coordinating training days and governance meetings Providing administration for training days, including booking venues and liaising with trainers, colleagues and delegates. Issuing invitations for training days and events, processing delegate registrations and maintaining up-to-date and accurate delegate lists. Preparing training material including packs and online documentation. Collating and reporting on feedback from training days and events. Communications Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service. Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, supporting users to navigate various web tools, resetting passwords and/or setting up new users. Contribute to writing website copy, guidance materials and blogs. Financial responsibility Contribute to financial processes as per unit policies including raising of annual subscription invoices, processing invoices for payment, processing expense claims and processing other bills for travel, accommodation and teleconferences. Receive and check invoices using a range of systems. Experience Essential Experience of assisting with the planning and coordination of effective meetings and events. Experience of supporting formal committee-style meetings including writing high quality minutes of meetings. Demonstrable experience of engaging and communicating with stakeholders effectively. Customer service experience. Desirable Experience of administration in a healthcare or related context.
May 17, 2024
Seasonal
JAG Programme Administrator- Liverpool Who will you be working for? Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK. This role is based in their Liverpool Office Hybrid working - Temp role starting Immediately for 1-2 Months £21,652- £13 an hour What will you be doing? We are seeking a full-time JAG Programme administrator The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit. Providing administration for the accreditation programme Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification. Organise accreditation assessments and process applications and results. Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered. Coordinating training days and governance meetings Providing administration for training days, including booking venues and liaising with trainers, colleagues and delegates. Issuing invitations for training days and events, processing delegate registrations and maintaining up-to-date and accurate delegate lists. Preparing training material including packs and online documentation. Collating and reporting on feedback from training days and events. Communications Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service. Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, supporting users to navigate various web tools, resetting passwords and/or setting up new users. Contribute to writing website copy, guidance materials and blogs. Financial responsibility Contribute to financial processes as per unit policies including raising of annual subscription invoices, processing invoices for payment, processing expense claims and processing other bills for travel, accommodation and teleconferences. Receive and check invoices using a range of systems. Experience Essential Experience of assisting with the planning and coordination of effective meetings and events. Experience of supporting formal committee-style meetings including writing high quality minutes of meetings. Demonstrable experience of engaging and communicating with stakeholders effectively. Customer service experience. Desirable Experience of administration in a healthcare or related context.
We are looking for a self-motivated and driven Client Services Assistant to join our team, we work on a large public sector contract recruiting and fulfilling a short term requirements in Buckinghamshire Job Title: Client Services Assistant Hours: Monday to Friday, 37 hours a week, between the hours of 09:OO to 17:30 each day. Location: Hybrid basis, office based in Aylesbury town centre. Salary: 21,000 Per Annum Contract Type: Temporary with a view to go Permanent What will you be doing? As a Client Services Assistant, you will assist responsible for assisting the client fulfulling short term requirements, your duties will include: -Managing the booking process, discussing needs with the client -Fulfilling requirements with available staff -Recruitment for new candidates -Managing job applications, assessing suitability for roles -Ensuring the effective utilisation of the applicant tracking system, entering and updating candidate data into relevant systems, uploading candidate's information and ensuring data quality -Providing accurate and timely transactional responses and communication with candidates and hiring managers and using discretion and sensitivity to resolves issues where possible. -Producing weekly reports and statistics using our in-house systems What we are looking for We are looking for a positive thinking, self-motivated individual with excellent verbal and written communication skills with the ability to focus on providing an outstanding service to a high priority service for the client. This role would be suited to an experienced administrator / resourcer who is able to work in a fast paced environment and is interested in developing account management skills Why become a part of our team? This is an exciting opportunity to work for the UK's largest independent recruitment company who have be voted 'the Sunday Times Top 100 best companies to work for' for 15 years running! Our experienced, passionate and friendly team will provide you with excellent training and support. We are not a big faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. We look forward to hearing from you!
May 17, 2024
Full time
We are looking for a self-motivated and driven Client Services Assistant to join our team, we work on a large public sector contract recruiting and fulfilling a short term requirements in Buckinghamshire Job Title: Client Services Assistant Hours: Monday to Friday, 37 hours a week, between the hours of 09:OO to 17:30 each day. Location: Hybrid basis, office based in Aylesbury town centre. Salary: 21,000 Per Annum Contract Type: Temporary with a view to go Permanent What will you be doing? As a Client Services Assistant, you will assist responsible for assisting the client fulfulling short term requirements, your duties will include: -Managing the booking process, discussing needs with the client -Fulfilling requirements with available staff -Recruitment for new candidates -Managing job applications, assessing suitability for roles -Ensuring the effective utilisation of the applicant tracking system, entering and updating candidate data into relevant systems, uploading candidate's information and ensuring data quality -Providing accurate and timely transactional responses and communication with candidates and hiring managers and using discretion and sensitivity to resolves issues where possible. -Producing weekly reports and statistics using our in-house systems What we are looking for We are looking for a positive thinking, self-motivated individual with excellent verbal and written communication skills with the ability to focus on providing an outstanding service to a high priority service for the client. This role would be suited to an experienced administrator / resourcer who is able to work in a fast paced environment and is interested in developing account management skills Why become a part of our team? This is an exciting opportunity to work for the UK's largest independent recruitment company who have be voted 'the Sunday Times Top 100 best companies to work for' for 15 years running! Our experienced, passionate and friendly team will provide you with excellent training and support. We are not a big faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. We look forward to hearing from you!
Role Title: Data Administrator Duration: 6 months Location: Hybrid - Northampton 2 days a week Rate: 411 per day- Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose / summary Microsoft Certified SQL Server DBA Manage SQL Server databases through multiple product lifecycle environments, from development to mission-critical production systems. Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security. Apply data modeling techniques to ensure development and implementation support efforts meet integration and performance expectations Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end. Refine and automate regular processes, track issues, and document changes Assist developers with complex query tuning and schema refinement. Provide 24x7 support for critical production systems. Perform scheduled maintenance and support release deployment activities after hours. Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members. Key Skills/ requirements 5+ years MS SQL Server Administration experience required Experience with Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools Experience with backups, restores and recovery models Knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server Experience working with Windows server, including Active Directory Excellent written and verbal communication Flexible, team player, "get-it-done" personality Ability to organize and plan work independently Ability to work in a rapidly changing environment Ability to multi-task and context-switch effectively between different activities and teams MCTS, MCITP, and/or MVP certifications a plus All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
May 17, 2024
Contractor
Role Title: Data Administrator Duration: 6 months Location: Hybrid - Northampton 2 days a week Rate: 411 per day- Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose / summary Microsoft Certified SQL Server DBA Manage SQL Server databases through multiple product lifecycle environments, from development to mission-critical production systems. Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security. Apply data modeling techniques to ensure development and implementation support efforts meet integration and performance expectations Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end. Refine and automate regular processes, track issues, and document changes Assist developers with complex query tuning and schema refinement. Provide 24x7 support for critical production systems. Perform scheduled maintenance and support release deployment activities after hours. Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members. Key Skills/ requirements 5+ years MS SQL Server Administration experience required Experience with Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools Experience with backups, restores and recovery models Knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server Experience working with Windows server, including Active Directory Excellent written and verbal communication Flexible, team player, "get-it-done" personality Ability to organize and plan work independently Ability to work in a rapidly changing environment Ability to multi-task and context-switch effectively between different activities and teams MCTS, MCITP, and/or MVP certifications a plus All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Client Services Training Administrator Hybrid Location: London, E1 8QS Salary : Competitive, DOE + Benefits! Benefits: Hybrid Working, Performance-Related Bonus, Pension, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources. You are a strong Administrator who loves working in a client focused environment and who is looking for a varied, busy role. Ideally, you have experience of working within an administrative function in a professional Training organisation / Learning & Development department although that is not essential as long as you have administration and customer service skills. For more than 25 years, Bond Solon has supported clients with skills and knowledge to comply with the law and to achieve their purpose. We re proud to be part of Wilmington PLC s training and education division, so if you re looking for variety, innovation and purpose, you ll find them all and more here. Join our fantastic team of Training Administrators (internally known as Client Services Coordinators) and play a pivotal role in managing and enhancing the quality of the customer services provided in relation to our training events. In this role, you'll have the chance to flex your administrative muscles and be the backbone of Bond Solon's commitment to delivering top-notch service to our clients. You'll be the vital link between clients, trainers, and our internal teams, ensuring smooth coordination and seamless communication. Expect to dive headfirst into tasks like; Determining the specifics of in-house training with clients. Ensuring trainers have all the necessary materials and venue details. Liaising with our venue teams to manage delegate numbers and room requirements. Got a knack for solving tech issues? You'll also troubleshoot any virtual platform issues that pop up and keep our online training events running smoothly. Part of your role will involve liaising with accreditation bodies overseeing our company s qualifications, adding an extra layer of integrity to our operations. You'll also be in charge of ordering course materials and making sure they're delivered on time, dealing with queries from clients and internal teams, and handling feedback forms. And don't worry, we're a team that's got each other's backs. You'll have the opportunity to provide cover for other staff members when necessary, contributing to our strong collaboration ethos. If you're looking for a role that blends administration, client service, and problem-solving, this is the opportunity you've been waiting for. Join us and help shape the future of Bond Solon's training events. In order to be successful in this role you must have: Experience in a similar administrative role Proficiency in ALL Microsoft office applications Experience of creating events using virtual meeting platforms, e.g Teams/Zoom Advanced English written and verbal communication skills Exceptional customer service skills and experience A natural high level of accuracy and outstanding attention to detail To be a natural team player It would be great if you had: Experience using a CRM Before you go Find what you re looking for! Our people sought out empowerment and opportunity. And they found both here. You ll find what you re looking for too. Our values help us achieve our goals whether they re personal, professional or those of our client. We believe in inclusivity and collaboration; we stay curious and ambitious and champion innovation. Here, colleagues are trusted partners who act with integrity. We are brave and passionate. Courageous and creative. We are Wilmington PLC. Are you?
May 17, 2024
Full time
Client Services Training Administrator Hybrid Location: London, E1 8QS Salary : Competitive, DOE + Benefits! Benefits: Hybrid Working, Performance-Related Bonus, Pension, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources. You are a strong Administrator who loves working in a client focused environment and who is looking for a varied, busy role. Ideally, you have experience of working within an administrative function in a professional Training organisation / Learning & Development department although that is not essential as long as you have administration and customer service skills. For more than 25 years, Bond Solon has supported clients with skills and knowledge to comply with the law and to achieve their purpose. We re proud to be part of Wilmington PLC s training and education division, so if you re looking for variety, innovation and purpose, you ll find them all and more here. Join our fantastic team of Training Administrators (internally known as Client Services Coordinators) and play a pivotal role in managing and enhancing the quality of the customer services provided in relation to our training events. In this role, you'll have the chance to flex your administrative muscles and be the backbone of Bond Solon's commitment to delivering top-notch service to our clients. You'll be the vital link between clients, trainers, and our internal teams, ensuring smooth coordination and seamless communication. Expect to dive headfirst into tasks like; Determining the specifics of in-house training with clients. Ensuring trainers have all the necessary materials and venue details. Liaising with our venue teams to manage delegate numbers and room requirements. Got a knack for solving tech issues? You'll also troubleshoot any virtual platform issues that pop up and keep our online training events running smoothly. Part of your role will involve liaising with accreditation bodies overseeing our company s qualifications, adding an extra layer of integrity to our operations. You'll also be in charge of ordering course materials and making sure they're delivered on time, dealing with queries from clients and internal teams, and handling feedback forms. And don't worry, we're a team that's got each other's backs. You'll have the opportunity to provide cover for other staff members when necessary, contributing to our strong collaboration ethos. If you're looking for a role that blends administration, client service, and problem-solving, this is the opportunity you've been waiting for. Join us and help shape the future of Bond Solon's training events. In order to be successful in this role you must have: Experience in a similar administrative role Proficiency in ALL Microsoft office applications Experience of creating events using virtual meeting platforms, e.g Teams/Zoom Advanced English written and verbal communication skills Exceptional customer service skills and experience A natural high level of accuracy and outstanding attention to detail To be a natural team player It would be great if you had: Experience using a CRM Before you go Find what you re looking for! Our people sought out empowerment and opportunity. And they found both here. You ll find what you re looking for too. Our values help us achieve our goals whether they re personal, professional or those of our client. We believe in inclusivity and collaboration; we stay curious and ambitious and champion innovation. Here, colleagues are trusted partners who act with integrity. We are brave and passionate. Courageous and creative. We are Wilmington PLC. Are you?
The Company: Our client is one of the most dynamic refrigeration, heating, ventilation and air conditioning service providers in Europe. They offer innovative products and services, and market-leading refrigeration technology, for which we have received awards and industry accreditations. The Job: Our client is seeking a Senior Administrator. In this role our client is seeking someone with supervisory experience as you will be supporting the manager for their team of 5 in their Head Office in Bristol (BS4). In this role you will you provide supervisory support in their administration team. Your responsibilities will include assisting the Finance Co-Ordinator with provision of admin support to the Operations team and overseeing the administration team day to day activities. Responsibilities will include: Industrial Call Management and monitoring. Interaction with customer systems and portals to ensure prompt update of work order activity. Daily interaction with Industrial Engineering team and allocation of jobs via Engineers tablets. Raising purchase orders/liaison with suppliers/sub-contractors. Liaise with Operations team/Managing WIP to ensure prompt invoicing of jobs. Assist with hotel bookings/conference rooms. Client liaison to include Purchase Order chase and management. Assist with escalations including job queries and problems. Interact with Gas Safe register. Engagement with Training team to ensure adequate notice provided to Ops Teams for upcoming courses. The Person: Our client is looking for someone who has already gained administration experience and also has some supervisory experience too. As well as this experience they are also seeking someone who has: Excellent communication skills and telephone manner Great IT Skills The ability to Supervise while working as part of a busy team but also able to work under own initiative Organised The ability to be highly self-reliant, motivated and enthusiastic. Approachability and openness and able to work as part of a team. Excellent customer care and interpersonal skills. Commitment to quality and attention to detail. The Benefits: 22 days holiday, rising incrementally to 25, plus bank holidays. Private Medical Insurance, Income Protection Insurance, Life cover of 2x salary, Employee Assistance Program, Discount scheme including Gyms, Introducers Bonus Scheme and an excellent pension scheme. The Hours: Monday Friday 40 hours per week The Location: Brislington (BS4) with car parking (with Hybrid working) The Salary: £27-30,000
May 17, 2024
Full time
The Company: Our client is one of the most dynamic refrigeration, heating, ventilation and air conditioning service providers in Europe. They offer innovative products and services, and market-leading refrigeration technology, for which we have received awards and industry accreditations. The Job: Our client is seeking a Senior Administrator. In this role our client is seeking someone with supervisory experience as you will be supporting the manager for their team of 5 in their Head Office in Bristol (BS4). In this role you will you provide supervisory support in their administration team. Your responsibilities will include assisting the Finance Co-Ordinator with provision of admin support to the Operations team and overseeing the administration team day to day activities. Responsibilities will include: Industrial Call Management and monitoring. Interaction with customer systems and portals to ensure prompt update of work order activity. Daily interaction with Industrial Engineering team and allocation of jobs via Engineers tablets. Raising purchase orders/liaison with suppliers/sub-contractors. Liaise with Operations team/Managing WIP to ensure prompt invoicing of jobs. Assist with hotel bookings/conference rooms. Client liaison to include Purchase Order chase and management. Assist with escalations including job queries and problems. Interact with Gas Safe register. Engagement with Training team to ensure adequate notice provided to Ops Teams for upcoming courses. The Person: Our client is looking for someone who has already gained administration experience and also has some supervisory experience too. As well as this experience they are also seeking someone who has: Excellent communication skills and telephone manner Great IT Skills The ability to Supervise while working as part of a busy team but also able to work under own initiative Organised The ability to be highly self-reliant, motivated and enthusiastic. Approachability and openness and able to work as part of a team. Excellent customer care and interpersonal skills. Commitment to quality and attention to detail. The Benefits: 22 days holiday, rising incrementally to 25, plus bank holidays. Private Medical Insurance, Income Protection Insurance, Life cover of 2x salary, Employee Assistance Program, Discount scheme including Gyms, Introducers Bonus Scheme and an excellent pension scheme. The Hours: Monday Friday 40 hours per week The Location: Brislington (BS4) with car parking (with Hybrid working) The Salary: £27-30,000
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 17, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 17, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 17, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Wallace Hind Selection LTD
Welwyn Garden City, Hertfordshire
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 17, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 16, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Wallace Hind Selection LTD
Biggleswade, Bedfordshire
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 16, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
We have a fantastic opportunity with one of our clients to join their team as a Customer Service Representative! HYBRID Role Location: Witham, Essex (Hybrid working, 3 days in the office, 2 days at home) Start: ASAP Duration: 12 Months Due to the location of their offices, the client will only be looking for candidates who have a UK Driver's License and access to a vehicle as they are not accessible via public transport. You must be fluent in both English and German. The Role: Assist with telephone cover at all times within the team, meeting and exceeding defined levels of service. To work as a team member with both the Area Sales Managers and Customer Service Representatives to offer the best service possible to all customers. To build rapport, understand and foster customer's needs and requests using consultative selling techniques and customer service skills. Proactively up-sell/cross sell at every opportunity to support sales targets. To correctly input or write orders, paying attention to detail e.g. account number, pricing, discounts, returns and sales programmes To review, update and action provided reports in a timely manner as requested. To be prepared to attend shows, seminars and training when requested and at the manager's discretion. To obtain knowledge of company policy and procedures and use as appropriate using best judgement. About you: Fluent in both English and German is a must. have at least 2 years prior experience as sales / customer service experience in a sales environment. Excellent interpersonal and communication skills Excellent IT skills - minimum of Microsoft Word & Excel Have a proactive approach to workload, ability to problem solve, multitask, prioritise work If you feel you fit the requirements for this role and would like to discuss it in more detail, please contact the Pursuit Office on (phone number removed) Pursuit Resources Group are an established recruitment agency based in Essex. We recruit across many industry sectors within Essex, Herts, Suffolk, London and beyond. We cover both the permanent and the temporary recruitment market. For more details visit our website - (url removed) or alternatively find us on social media under ' group'. To be notified of all the latest positions please follow us on Facebook, Twitter or LinkedIn.
May 16, 2024
Seasonal
We have a fantastic opportunity with one of our clients to join their team as a Customer Service Representative! HYBRID Role Location: Witham, Essex (Hybrid working, 3 days in the office, 2 days at home) Start: ASAP Duration: 12 Months Due to the location of their offices, the client will only be looking for candidates who have a UK Driver's License and access to a vehicle as they are not accessible via public transport. You must be fluent in both English and German. The Role: Assist with telephone cover at all times within the team, meeting and exceeding defined levels of service. To work as a team member with both the Area Sales Managers and Customer Service Representatives to offer the best service possible to all customers. To build rapport, understand and foster customer's needs and requests using consultative selling techniques and customer service skills. Proactively up-sell/cross sell at every opportunity to support sales targets. To correctly input or write orders, paying attention to detail e.g. account number, pricing, discounts, returns and sales programmes To review, update and action provided reports in a timely manner as requested. To be prepared to attend shows, seminars and training when requested and at the manager's discretion. To obtain knowledge of company policy and procedures and use as appropriate using best judgement. About you: Fluent in both English and German is a must. have at least 2 years prior experience as sales / customer service experience in a sales environment. Excellent interpersonal and communication skills Excellent IT skills - minimum of Microsoft Word & Excel Have a proactive approach to workload, ability to problem solve, multitask, prioritise work If you feel you fit the requirements for this role and would like to discuss it in more detail, please contact the Pursuit Office on (phone number removed) Pursuit Resources Group are an established recruitment agency based in Essex. We recruit across many industry sectors within Essex, Herts, Suffolk, London and beyond. We cover both the permanent and the temporary recruitment market. For more details visit our website - (url removed) or alternatively find us on social media under ' group'. To be notified of all the latest positions please follow us on Facebook, Twitter or LinkedIn.
Are you a self-starter who excels in a high-pressure environment? Our client is seeking an enthusiastic Administrator to join their proactive team. If you're looking for a diverse role where no two days are the same, keep reading! What's in it for you? Get the best of both worlds with a hybrid working pattern, including three office-based days and the freedom to work from home on Fridays. Join a small but dynamic team that values collaboration and promotes a welcoming and inclusive environment. Showcase your organisational skills and attention to detail while supporting all areas of the business. Enjoy a competitive hourly rate of 12.30 and a temporary contract for 6 months Responsibilities: Be the friendly face of the company by welcoming both physical and virtual visitors and directing them accordingly. Your excellent communication skills and outstanding customer care will ensure a welcoming environment. Keep things organised! Maintain accurate and confidential files and databases, keeping track of important information. Stay on top of communication by promptly answering emails and phone calls with finesse. Maintain the company's social media presence to ensure consistent engagement with clients and prospective customers. Support the Business Development Manager by keeping the website up to date, including promotional material. Take charge of scheduling appointments, meetings, and reservations as needed, ensuring everything runs smoothly. Be the go-to person for deliveries and incoming mail, ensuring efficient distribution. Keep the office running smoothly by maintaining and ordering essential supplies. Show off your number-crunching skills by raising accurate quotes and invoices. Coordinate travel arrangements for staff, including transportation and accommodation. If you're ready for a rewarding challenge in a supportive and professional environment, apply now! This exciting opportunity is based in Leatherhead and won't be available for long. Don't miss your chance to join our client's team and make a difference in the training and support services industry. To apply, please submit your CV and cover letter. We can't wait to hear from you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 16, 2024
Seasonal
Are you a self-starter who excels in a high-pressure environment? Our client is seeking an enthusiastic Administrator to join their proactive team. If you're looking for a diverse role where no two days are the same, keep reading! What's in it for you? Get the best of both worlds with a hybrid working pattern, including three office-based days and the freedom to work from home on Fridays. Join a small but dynamic team that values collaboration and promotes a welcoming and inclusive environment. Showcase your organisational skills and attention to detail while supporting all areas of the business. Enjoy a competitive hourly rate of 12.30 and a temporary contract for 6 months Responsibilities: Be the friendly face of the company by welcoming both physical and virtual visitors and directing them accordingly. Your excellent communication skills and outstanding customer care will ensure a welcoming environment. Keep things organised! Maintain accurate and confidential files and databases, keeping track of important information. Stay on top of communication by promptly answering emails and phone calls with finesse. Maintain the company's social media presence to ensure consistent engagement with clients and prospective customers. Support the Business Development Manager by keeping the website up to date, including promotional material. Take charge of scheduling appointments, meetings, and reservations as needed, ensuring everything runs smoothly. Be the go-to person for deliveries and incoming mail, ensuring efficient distribution. Keep the office running smoothly by maintaining and ordering essential supplies. Show off your number-crunching skills by raising accurate quotes and invoices. Coordinate travel arrangements for staff, including transportation and accommodation. If you're ready for a rewarding challenge in a supportive and professional environment, apply now! This exciting opportunity is based in Leatherhead and won't be available for long. Don't miss your chance to join our client's team and make a difference in the training and support services industry. To apply, please submit your CV and cover letter. We can't wait to hear from you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Legal Counsel Hybrid / London Speciality Insurance Excellent + Exceptional Benefits + 30% bonus The role Support the delivery of the functional strategic plans by being responsible for certain legal activities, which includes planning and organising own workload/resources to ensure responsibilities and commitments are performed to the required standards, timescales and targets. Responsible for ensuring that all activities performed by the UK Branch or those which are co-sourced are conducted in accordance with relevant regulations and to ensure maintenance of required standards of legal compliance. Key accountabilities Provision of legal and regulatory advice to the UK Branch Provide legal experience and expertise, including drafting, negotiation and review of all relevant commercial agreements in accordance with regulatory requirements and internal controls (for example: agency agreements, binding authority agreements, third party administrator agreements, agreements for services, SLAs, non-standard TOBAs, run-off agreements, co-insurance agreements, re-insurance agreements, share purchase agreements, software & licence agreements and confidentiality agreements) To maintain knowledge and work with the rest of the legal team on local data protection and privacy law Work in a cross-border team to resolve legal issues Horizon scanning and monitoring all relevant legal developments for circulation to the department, business, and in order to strategically advise senior management and Home Office (where applicable) Provide assistance with maintaining the UK legal precedent bank When required, review and adapt UK policies for local laws and regulations To provide assistance on non-Claims department disputes and settlement discussions and, where necessary, oversee instructions of external legal counsel Assist with and where necessary advise the business on HSUB-related corporate legal matters, including Part VII/portfolio transfers and M&A activities Develop client relationships in conjunction with underwriting functions, including participating in Principal's Meetings where necessary Escalate any issues and inefficiencies identified within the department and assist with revising working methods/processes to enhance effectiveness, quality and processes for the department, including identifying appropriate legal technology Provide training to the business on new and ongoing legal issues Identify courses and seminars relevant to the legal team and make recommendations for their attendance to ensure CPD maintenance Skills & experience Law degree (or equivalent) and admission to practice in a Commonwealth Jurisdiction with at least NQ to 4 years' post qualification experience (obtained either in private practice or in-house) Experience within general insurance, preferably non-life Contract negotiation Commercial contracts experience required a must have Team working skills Proactive and highly motivated
May 16, 2024
Full time
Legal Counsel Hybrid / London Speciality Insurance Excellent + Exceptional Benefits + 30% bonus The role Support the delivery of the functional strategic plans by being responsible for certain legal activities, which includes planning and organising own workload/resources to ensure responsibilities and commitments are performed to the required standards, timescales and targets. Responsible for ensuring that all activities performed by the UK Branch or those which are co-sourced are conducted in accordance with relevant regulations and to ensure maintenance of required standards of legal compliance. Key accountabilities Provision of legal and regulatory advice to the UK Branch Provide legal experience and expertise, including drafting, negotiation and review of all relevant commercial agreements in accordance with regulatory requirements and internal controls (for example: agency agreements, binding authority agreements, third party administrator agreements, agreements for services, SLAs, non-standard TOBAs, run-off agreements, co-insurance agreements, re-insurance agreements, share purchase agreements, software & licence agreements and confidentiality agreements) To maintain knowledge and work with the rest of the legal team on local data protection and privacy law Work in a cross-border team to resolve legal issues Horizon scanning and monitoring all relevant legal developments for circulation to the department, business, and in order to strategically advise senior management and Home Office (where applicable) Provide assistance with maintaining the UK legal precedent bank When required, review and adapt UK policies for local laws and regulations To provide assistance on non-Claims department disputes and settlement discussions and, where necessary, oversee instructions of external legal counsel Assist with and where necessary advise the business on HSUB-related corporate legal matters, including Part VII/portfolio transfers and M&A activities Develop client relationships in conjunction with underwriting functions, including participating in Principal's Meetings where necessary Escalate any issues and inefficiencies identified within the department and assist with revising working methods/processes to enhance effectiveness, quality and processes for the department, including identifying appropriate legal technology Provide training to the business on new and ongoing legal issues Identify courses and seminars relevant to the legal team and make recommendations for their attendance to ensure CPD maintenance Skills & experience Law degree (or equivalent) and admission to practice in a Commonwealth Jurisdiction with at least NQ to 4 years' post qualification experience (obtained either in private practice or in-house) Experience within general insurance, preferably non-life Contract negotiation Commercial contracts experience required a must have Team working skills Proactive and highly motivated
Are you looking for your next role within Customer Service? Is providing an excellent level of service to both internal and external Customers your passion? Working for a marketing solutions and communications business who cover every channel across multiple markets, a company of over 900 employees that can offer fantastic personal and professional development. This is an excellent Customer Service role on a permanent, full-time basis paying up to GBP24,000pa. What can you expect in the role of Customer Service Executive? Day to day management of your own Customer base including both external and internal customers Processing orders and payments for goods, ensuring stock levels are managed and maintained Liaising with couriers and internal departments to ensure that orders/ requests are processed in line with SLAs Completing data exemption reports for Senior Management Ensuring that customer records and databases are maintained and kept updated accurately Working to support customers with basic technical issues relating to online web portals and web shops Providing basic diagnostic fault-finding support to ensure that issues dont repeat What will you get in return as a Customer Service Executive? Starting salary of GBP24,000pa dependant on experience Full Time hours - Monday to Friday 8.30AM - 5PM with the opportunity to work hybrid 2 days a week from home 25 days leave plus bank holidays Full training and induction period Progression routes throughout the business Free Parking Life Insurance Retail Reward scheme What experience do you need to work as a Customer Service Executive? Previous experience within Customer Services including but not limited to: Customer Service Executive Customer Service Advisor Customer Service Administrator Sales Administrator Customer Order Advisor Sales Order Processor Order Processor Sales Processor High attention to detail Excellent communication skills Strong team player and work ethic IT skills including Microsoft Office Packages (Word & Excel) To Apply If this sounds like a role you will LOVE, please send your CV Our client is an equal opportunities employer. This material is available in alternative formats upon request. Please allow 7-10 days for the alternative format. If you have any questions on the role or need further information please contact a member of the team on (phone number removed). We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful and your details will not be held. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook.
May 16, 2024
Full time
Are you looking for your next role within Customer Service? Is providing an excellent level of service to both internal and external Customers your passion? Working for a marketing solutions and communications business who cover every channel across multiple markets, a company of over 900 employees that can offer fantastic personal and professional development. This is an excellent Customer Service role on a permanent, full-time basis paying up to GBP24,000pa. What can you expect in the role of Customer Service Executive? Day to day management of your own Customer base including both external and internal customers Processing orders and payments for goods, ensuring stock levels are managed and maintained Liaising with couriers and internal departments to ensure that orders/ requests are processed in line with SLAs Completing data exemption reports for Senior Management Ensuring that customer records and databases are maintained and kept updated accurately Working to support customers with basic technical issues relating to online web portals and web shops Providing basic diagnostic fault-finding support to ensure that issues dont repeat What will you get in return as a Customer Service Executive? Starting salary of GBP24,000pa dependant on experience Full Time hours - Monday to Friday 8.30AM - 5PM with the opportunity to work hybrid 2 days a week from home 25 days leave plus bank holidays Full training and induction period Progression routes throughout the business Free Parking Life Insurance Retail Reward scheme What experience do you need to work as a Customer Service Executive? Previous experience within Customer Services including but not limited to: Customer Service Executive Customer Service Advisor Customer Service Administrator Sales Administrator Customer Order Advisor Sales Order Processor Order Processor Sales Processor High attention to detail Excellent communication skills Strong team player and work ethic IT skills including Microsoft Office Packages (Word & Excel) To Apply If this sounds like a role you will LOVE, please send your CV Our client is an equal opportunities employer. This material is available in alternative formats upon request. Please allow 7-10 days for the alternative format. If you have any questions on the role or need further information please contact a member of the team on (phone number removed). We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful and your details will not be held. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook.
JAG Programme Administrator- Liverpool Who will you be working for? Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK. This role is based in their Liverpool Office Hybrid working - Temp role starting Immediately for 1-2 Months £21,652- £13 an hour What will you be doing? We are seeking a full-time JAG Programme administrator The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit. Providing administration for the accreditation programme Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification. Organise accreditation assessments and process applications and results. Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered. Coordinating training days and governance meetings Providing administration for training days, including booking venues and liaising with trainers, colleagues and delegates. Issuing invitations for training days and events, processing delegate registrations and maintaining up-to-date and accurate delegate lists. Preparing training material including packs and online documentation. Collating and reporting on feedback from training days and events. Communications Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service. Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, supporting users to navigate various web tools, resetting passwords and/or setting up new users. Contribute to writing website copy, guidance materials and blogs. Financial responsibility Contribute to financial processes as per unit policies including raising of annual subscription invoices, processing invoices for payment, processing expense claims and processing other bills for travel, accommodation and teleconferences. Receive and check invoices using a range of systems. Experience Essential Experience of assisting with the planning and coordination of effective meetings and events. Experience of supporting formal committee-style meetings including writing high quality minutes of meetings. Demonstrable experience of engaging and communicating with stakeholders effectively. Customer service experience. Desirable Experience of administration in a healthcare or related context.
May 16, 2024
Full time
JAG Programme Administrator- Liverpool Who will you be working for? Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK. This role is based in their Liverpool Office Hybrid working - Temp role starting Immediately for 1-2 Months £21,652- £13 an hour What will you be doing? We are seeking a full-time JAG Programme administrator The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit. Providing administration for the accreditation programme Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification. Organise accreditation assessments and process applications and results. Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered. Coordinating training days and governance meetings Providing administration for training days, including booking venues and liaising with trainers, colleagues and delegates. Issuing invitations for training days and events, processing delegate registrations and maintaining up-to-date and accurate delegate lists. Preparing training material including packs and online documentation. Collating and reporting on feedback from training days and events. Communications Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service. Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, supporting users to navigate various web tools, resetting passwords and/or setting up new users. Contribute to writing website copy, guidance materials and blogs. Financial responsibility Contribute to financial processes as per unit policies including raising of annual subscription invoices, processing invoices for payment, processing expense claims and processing other bills for travel, accommodation and teleconferences. Receive and check invoices using a range of systems. Experience Essential Experience of assisting with the planning and coordination of effective meetings and events. Experience of supporting formal committee-style meetings including writing high quality minutes of meetings. Demonstrable experience of engaging and communicating with stakeholders effectively. Customer service experience. Desirable Experience of administration in a healthcare or related context.
JAG Programme Administrator- London Who will you be working for? Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK. This role is based in their London Office Hybrid working - Regents Park Temp role starting Immediately for 1-2 Months £24,652- £15 an hour What will you be doing? We are seeking a full-time JAG Programme administrator The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit. Providing administration for the accreditation programme Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification. Organise accreditation assessments and process applications and results. Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered. Coordinating training days and governance meetings Providing administration for training days, including booking venues and liaising with trainers, colleagues and delegates. Issuing invitations for training days and events, processing delegate registrations and maintaining up-to-date and accurate delegate lists. Preparing training material including packs and online documentation. Collating and reporting on feedback from training days and events. Communications Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service. Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, supporting users to navigate various web tools, resetting passwords and/or setting up new users. Contribute to writing website copy, guidance materials and blogs. Financial responsibility Contribute to financial processes as per unit policies including raising of annual subscription invoices, processing invoices for payment, processing expense claims and processing other bills for travel, accommodation and teleconferences. Receive and check invoices using a range of systems. Experience Essential Experience of assisting with the planning and coordination of effective meetings and events. Experience of supporting formal committee-style meetings including writing high quality minutes of meetings. Demonstrable experience of engaging and communicating with stakeholders effectively. Customer service experience. Desirable Experience of administration in a healthcare or related context.
May 16, 2024
Full time
JAG Programme Administrator- London Who will you be working for? Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK. This role is based in their London Office Hybrid working - Regents Park Temp role starting Immediately for 1-2 Months £24,652- £15 an hour What will you be doing? We are seeking a full-time JAG Programme administrator The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit. Providing administration for the accreditation programme Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification. Organise accreditation assessments and process applications and results. Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered. Coordinating training days and governance meetings Providing administration for training days, including booking venues and liaising with trainers, colleagues and delegates. Issuing invitations for training days and events, processing delegate registrations and maintaining up-to-date and accurate delegate lists. Preparing training material including packs and online documentation. Collating and reporting on feedback from training days and events. Communications Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service. Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, supporting users to navigate various web tools, resetting passwords and/or setting up new users. Contribute to writing website copy, guidance materials and blogs. Financial responsibility Contribute to financial processes as per unit policies including raising of annual subscription invoices, processing invoices for payment, processing expense claims and processing other bills for travel, accommodation and teleconferences. Receive and check invoices using a range of systems. Experience Essential Experience of assisting with the planning and coordination of effective meetings and events. Experience of supporting formal committee-style meetings including writing high quality minutes of meetings. Demonstrable experience of engaging and communicating with stakeholders effectively. Customer service experience. Desirable Experience of administration in a healthcare or related context.
We are looking for a self-motivated and driven Client Services Assistant to join our team, we work on a large public sector contract recruiting and fulfilling a short term requirements in BuckinghamshireJob Title: Client Services AssistantHours: Monday to Friday, 37 hours a week, between the hours of 09:OO to 17:30 each day.Location: Hybrid basis, office based in Aylesbury town centre.Salary: £21,000 Per AnnumContract Type: Temporary with a view to go PermanentWhat will you be doing?As a Client Services Assistant, you will assist responsible for assisting the client fulfulling short term requirements, your duties will include:-Managing the booking process, discussing needs with the client-Fulfilling requirements with available staff-Recruitment for new candidates-Managing job applications, assessing suitability for roles-Ensuring the effective utilisation of the applicant tracking system, entering and updating candidate data into relevant systems, uploading candidate's information and ensuring data quality-Providing accurate and timely transactional responses and communication with candidates and hiring managers and using discretion and sensitivity to resolves issues where possible.-Producing weekly reports and statistics using our in-house systemsWhat we are looking forWe are looking for a positive thinking, self-motivated individual with excellent verbal and written communication skills with the ability to focus on providing an outstanding service to a high priority service for the client.This role would be suited to an experienced administrator / resourcer who is able to work in a fast paced environment and is interested in developing account management skillsWhy become a part of our team?This is an exciting opportunity to work for the UK's largest independent recruitment company who have be voted 'the Sunday Times Top 100 best companies to work for' for 15 years running! Our experienced, passionate and friendly team will provide you with excellent training and support. We are not a big faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. We look forward to hearing from you!
May 16, 2024
Full time
We are looking for a self-motivated and driven Client Services Assistant to join our team, we work on a large public sector contract recruiting and fulfilling a short term requirements in BuckinghamshireJob Title: Client Services AssistantHours: Monday to Friday, 37 hours a week, between the hours of 09:OO to 17:30 each day.Location: Hybrid basis, office based in Aylesbury town centre.Salary: £21,000 Per AnnumContract Type: Temporary with a view to go PermanentWhat will you be doing?As a Client Services Assistant, you will assist responsible for assisting the client fulfulling short term requirements, your duties will include:-Managing the booking process, discussing needs with the client-Fulfilling requirements with available staff-Recruitment for new candidates-Managing job applications, assessing suitability for roles-Ensuring the effective utilisation of the applicant tracking system, entering and updating candidate data into relevant systems, uploading candidate's information and ensuring data quality-Providing accurate and timely transactional responses and communication with candidates and hiring managers and using discretion and sensitivity to resolves issues where possible.-Producing weekly reports and statistics using our in-house systemsWhat we are looking forWe are looking for a positive thinking, self-motivated individual with excellent verbal and written communication skills with the ability to focus on providing an outstanding service to a high priority service for the client.This role would be suited to an experienced administrator / resourcer who is able to work in a fast paced environment and is interested in developing account management skillsWhy become a part of our team?This is an exciting opportunity to work for the UK's largest independent recruitment company who have be voted 'the Sunday Times Top 100 best companies to work for' for 15 years running! Our experienced, passionate and friendly team will provide you with excellent training and support. We are not a big faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. We look forward to hearing from you!