One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Are you a visionary Technologist with a passion for colour and design? Altro are on the lookout for a dynamic and creative individual to join the technical team as Prototype Manufacturing Technologist with a special focus on colour and design , helping to shape the future of floors and walls aesthetics. This a full time, permanent position, based in Letchworth Garden City . So, as a Prototype Manufacturing Technologist (Colour & Design), what will you be doing? In this role, you will be instrumental in bringing new products to life, ensuring they not only function superbly but also appeal aesthetically to our customers. Working closely with the marketing team, you will develop vibrant and functional prototypes with an emphasis on colour schemes and design aesthetics. You will collaborate with the technical and operational teams to take the new products from prototypes into the production environment. In addition, you will match colours to customers requirements and answer all technical enquiries related to colour and design from customers and other parts of the Altro organisation. You will provide technical information related to colour and design to the marketing and commercial teams to enable them to promote Altro products in a positive way. You will update the technical team and other stakeholders through presentations on the progress of technical projects, providing product training when appropriate, as well as conducting regular laboratory tours as part of the Voice of the Customer programme. So, who are we looking for? Proven experience in colour and design technology is essential as well as excellent communication and collaboration skills. We need an innovative and enthusiastic, team player. Someone who can prioritise their workload, multitask and use their own initiative. Although not essential a 2i degree in chemistry or other related science subject would be highly advantageous As well as an exciting opportunity and a competitive salary, what do we have to offer? Holiday entitlement starts at 25 days (pro rata); if you need a little extra you can buy some more A defined contribution pension scheme available for all staff Hopefully never needed, but from day one you will be covered by our life assurance scheme Occupational Sick Pay and an onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Free eye tests are available for all employees A paid day off each year to take part in our volunteering scheme Don t worry about getting parked we have free car parking at all our sites We offer long service awards to all our employees Learning and Development - training and development support, no matter where you are in your career A variety of social events across the group, including the company Christmas party It might be a long way off, but we know it s not always easy to stop working so we provide advice and support to ease the transition to retirement So who are Altro? A leading European manufacturer and supplier of premium flooring and wall cladding systems for construction and transport. We have been going strong since 1919. Family owned and run, we share family values; we care about you, each other and what we do. Take the next step in your career journey with a company that values innovation, creativity, and a commitment to excellence. Click apply today!
May 19, 2024
Full time
Are you a visionary Technologist with a passion for colour and design? Altro are on the lookout for a dynamic and creative individual to join the technical team as Prototype Manufacturing Technologist with a special focus on colour and design , helping to shape the future of floors and walls aesthetics. This a full time, permanent position, based in Letchworth Garden City . So, as a Prototype Manufacturing Technologist (Colour & Design), what will you be doing? In this role, you will be instrumental in bringing new products to life, ensuring they not only function superbly but also appeal aesthetically to our customers. Working closely with the marketing team, you will develop vibrant and functional prototypes with an emphasis on colour schemes and design aesthetics. You will collaborate with the technical and operational teams to take the new products from prototypes into the production environment. In addition, you will match colours to customers requirements and answer all technical enquiries related to colour and design from customers and other parts of the Altro organisation. You will provide technical information related to colour and design to the marketing and commercial teams to enable them to promote Altro products in a positive way. You will update the technical team and other stakeholders through presentations on the progress of technical projects, providing product training when appropriate, as well as conducting regular laboratory tours as part of the Voice of the Customer programme. So, who are we looking for? Proven experience in colour and design technology is essential as well as excellent communication and collaboration skills. We need an innovative and enthusiastic, team player. Someone who can prioritise their workload, multitask and use their own initiative. Although not essential a 2i degree in chemistry or other related science subject would be highly advantageous As well as an exciting opportunity and a competitive salary, what do we have to offer? Holiday entitlement starts at 25 days (pro rata); if you need a little extra you can buy some more A defined contribution pension scheme available for all staff Hopefully never needed, but from day one you will be covered by our life assurance scheme Occupational Sick Pay and an onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Free eye tests are available for all employees A paid day off each year to take part in our volunteering scheme Don t worry about getting parked we have free car parking at all our sites We offer long service awards to all our employees Learning and Development - training and development support, no matter where you are in your career A variety of social events across the group, including the company Christmas party It might be a long way off, but we know it s not always easy to stop working so we provide advice and support to ease the transition to retirement So who are Altro? A leading European manufacturer and supplier of premium flooring and wall cladding systems for construction and transport. We have been going strong since 1919. Family owned and run, we share family values; we care about you, each other and what we do. Take the next step in your career journey with a company that values innovation, creativity, and a commitment to excellence. Click apply today!
Page Personnel Secretarial & Business Support
Wakefield, Yorkshire
Page Personnel are working in partnership with this long standing organisation to recruit for a proactive and solution-oriented Customer Service Manager. This role will oversee the day-to-day operations of the customer service department, ensuring that their industrial and manufacturing clients receive a good quality service. Client Details This organisation is a respected leader in the industrial and manufacturing industry, employing over 1000 individuals across multiple sites. Known for high-quality products and exceptional service, it is headquartered in Wakefield and has a strong commitment to innovation and sustainability. Description Oversee daily operations of the customer service team. Implement effective customer service procedures, policies, and standards. Develop customer satisfaction goals and coordinate with the team to meet them on a consistent basis. Interact with customers regularly to gain feedback on service and understand their needs and expectations. Lead and motivate the team to improve customer service and create a customer-focused environment. Handle complex and escalated customer service issues. Coordinate with other departments to ensure consistency and cooperation. Identify and implement strategies to improve quality of service, productivity and profitability. Profile A successful P&C Customer Service Manager (Designate) should have: Strong understanding and experience in customer service. Proven leadership skills and ability to drive team performance. Excellent communication and interpersonal skills. Strong problem-solving capabilities. Proficient in using customer service software and databases. Job Offer A competitive salary range of £30,000 - £32,000 per annum. Generous holiday leave. Comprehensive benefits package. Opportunity to work in a supportive and professional environment in Wakefield. Chance to grow and develop within a well-established industrial and manufacturing company.
May 19, 2024
Full time
Page Personnel are working in partnership with this long standing organisation to recruit for a proactive and solution-oriented Customer Service Manager. This role will oversee the day-to-day operations of the customer service department, ensuring that their industrial and manufacturing clients receive a good quality service. Client Details This organisation is a respected leader in the industrial and manufacturing industry, employing over 1000 individuals across multiple sites. Known for high-quality products and exceptional service, it is headquartered in Wakefield and has a strong commitment to innovation and sustainability. Description Oversee daily operations of the customer service team. Implement effective customer service procedures, policies, and standards. Develop customer satisfaction goals and coordinate with the team to meet them on a consistent basis. Interact with customers regularly to gain feedback on service and understand their needs and expectations. Lead and motivate the team to improve customer service and create a customer-focused environment. Handle complex and escalated customer service issues. Coordinate with other departments to ensure consistency and cooperation. Identify and implement strategies to improve quality of service, productivity and profitability. Profile A successful P&C Customer Service Manager (Designate) should have: Strong understanding and experience in customer service. Proven leadership skills and ability to drive team performance. Excellent communication and interpersonal skills. Strong problem-solving capabilities. Proficient in using customer service software and databases. Job Offer A competitive salary range of £30,000 - £32,000 per annum. Generous holiday leave. Comprehensive benefits package. Opportunity to work in a supportive and professional environment in Wakefield. Chance to grow and develop within a well-established industrial and manufacturing company.
Summary As the public face of our properties, you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. Salary: £11.64 ph Contract/duration: fixed term contract until 31st December 2024 Hours/working pattern: This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we're looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We'd give you as much notice of this as possible. Weekend working will be required. What it's like to work here Reporting to the Welcome Manager, you'll be part of a team of Welcome and Service Assistants working at SpringHill. What you'll be doing Day to day, you'll deliver a great all-round customer service experience. You'll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You'll have the chance to be involved in different aspects of the visitor experience, from key property events to social media promotion - no two days are the same. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with a passion for delivering great customer service. Who we're looking for We'd love to hear from you if you are: customer focused with an understanding of the importance of great service a team player, but also can work on your own initiative well organised and adaptable willing to learn new skills have a positive attitude The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Tax-free childcare scheme •Rental deposit loan scheme •Season ticket loan •EV car lease scheme •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
May 19, 2024
Full time
Summary As the public face of our properties, you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. Salary: £11.64 ph Contract/duration: fixed term contract until 31st December 2024 Hours/working pattern: This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we're looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We'd give you as much notice of this as possible. Weekend working will be required. What it's like to work here Reporting to the Welcome Manager, you'll be part of a team of Welcome and Service Assistants working at SpringHill. What you'll be doing Day to day, you'll deliver a great all-round customer service experience. You'll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You'll have the chance to be involved in different aspects of the visitor experience, from key property events to social media promotion - no two days are the same. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with a passion for delivering great customer service. Who we're looking for We'd love to hear from you if you are: customer focused with an understanding of the importance of great service a team player, but also can work on your own initiative well organised and adaptable willing to learn new skills have a positive attitude The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Tax-free childcare scheme •Rental deposit loan scheme •Season ticket loan •EV car lease scheme •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Pearson Whiffin Recruitment Ltd
West Malling, Kent
Office Manager Mid Kent - Office Based Monday - Friday 08:30 - 17:00 Temp - Perm £25,000 - £28,000 (DOE) An exciting opportunity has arisen for a Office Manager to work for a well-establishedconstruction company based in Kings Hill. The main duties of this role would involve supporting the Managing Director, working within a fantastic team in a fast-paced environment. This company is looking for an immediate starter willing to take on a challenging new role! Duties of this role include: Diary management ; scheduling meetings, minute taking, and assisting in relevant processes. Email correspondence , managing inbox and online diary Liaising with internal and external parties. Assigning Purchase order Numbers to invoices Building strong relationships Customers and Contractors Assisting with weekly and monthly reporting Supporting with current and new projects Any other general administrative duties as and when required The successful candidate will have/be: Able to use own initiative. Computer literate with a strong understanding of MS Office A positive work ethic Excellent communication and interpersonal skills Meticulous attention to detail The ability to multitask and prioritise Organised and methodical Able to adhere to tight deadlines and stay calm when working in a fast- paced environment If you feel this is the right role for you then APPLY NOW! This role is being handled by Sammy Messenger, Senior Business Support Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
May 19, 2024
Full time
Office Manager Mid Kent - Office Based Monday - Friday 08:30 - 17:00 Temp - Perm £25,000 - £28,000 (DOE) An exciting opportunity has arisen for a Office Manager to work for a well-establishedconstruction company based in Kings Hill. The main duties of this role would involve supporting the Managing Director, working within a fantastic team in a fast-paced environment. This company is looking for an immediate starter willing to take on a challenging new role! Duties of this role include: Diary management ; scheduling meetings, minute taking, and assisting in relevant processes. Email correspondence , managing inbox and online diary Liaising with internal and external parties. Assigning Purchase order Numbers to invoices Building strong relationships Customers and Contractors Assisting with weekly and monthly reporting Supporting with current and new projects Any other general administrative duties as and when required The successful candidate will have/be: Able to use own initiative. Computer literate with a strong understanding of MS Office A positive work ethic Excellent communication and interpersonal skills Meticulous attention to detail The ability to multitask and prioritise Organised and methodical Able to adhere to tight deadlines and stay calm when working in a fast- paced environment If you feel this is the right role for you then APPLY NOW! This role is being handled by Sammy Messenger, Senior Business Support Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
About the Role As an Assistant Store Manager at Claire's, you will support your Store Manager with the following; Sales and profit: Driving and achieving retail store targets Customer service: delivering the finest level of customer service Store operations: keeping the store running smoothly Commerciality: Ensuring your store is well merchandised and commercially correct Team leadership: Assisting Store Manager in training and coaching the store team to enhance their skills and career development Ear piercing (you will receive full training) About Claire's A leading high street fashion retailer with stores globally We specialize in fashionable jewelry, accessories and cosmetics products Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends We are a fun place to work! We encourage all store members to wear our product We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company! About You High school diploma or equivalent required Minimum one year retail management experience Excellent verbal/written communication and organizational skills Basic computer skills Sound understanding of mathematics and strong reading comprehension skills Understands the importance of Customer Service Ability to analyze sales reports and strategically problem solve Ability to stand during scheduled shifts Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customer Ability to operate POS system Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
May 19, 2024
Full time
About the Role As an Assistant Store Manager at Claire's, you will support your Store Manager with the following; Sales and profit: Driving and achieving retail store targets Customer service: delivering the finest level of customer service Store operations: keeping the store running smoothly Commerciality: Ensuring your store is well merchandised and commercially correct Team leadership: Assisting Store Manager in training and coaching the store team to enhance their skills and career development Ear piercing (you will receive full training) About Claire's A leading high street fashion retailer with stores globally We specialize in fashionable jewelry, accessories and cosmetics products Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends We are a fun place to work! We encourage all store members to wear our product We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company! About You High school diploma or equivalent required Minimum one year retail management experience Excellent verbal/written communication and organizational skills Basic computer skills Sound understanding of mathematics and strong reading comprehension skills Understands the importance of Customer Service Ability to analyze sales reports and strategically problem solve Ability to stand during scheduled shifts Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customer Ability to operate POS system Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
School PA to the Headteacher required for a School in Chalfont School PA to the Headteacher required in Chalfont At Engage Education Services, we're currently recruiting for a School PA to the Headteacher in a School in Chalfont after building a strong relationship with a local grouping of schools. They are looking for an experienced School PA to the Head with experience managing a School heads diary. Our Engage Education Services team specialises in the placement of non-classroom-based staff including Administrators, HR, Finance and Facilities. About the role We are seeking a warm, motivated, and highly skilled Personal Assistant to work alongside our Headteacher and SLT at an exciting time in the school's history; where ambition has never been greater, development never more rapid, and prospects never higher. This is an exciting opportunity for an existing PA, administrator or secretary who is seeking a role where they can make a genuine impact as a key member of an aspirational team. As a Personal Assistant, you will work closely with the Headteacher to provide administrative support, usually on a one-to-one basis. As a key linchpin between governors, parents, and staff, you will provide an efficient and welcoming service, with true commitment to our school providing the highest standards possible to all our customers. You will work closely with the Headteacher to help make the best use of their time by dealing with varied administrative tasks including maintaining diaries, arranging appointments, organising meetings, and liaising with staff. You will also lead school marketing and communications, to ensure our community is well informed of all our fantastic work and that we foster excellent public relations. We are looking for a friendly, confident, and professional individual who has a strong secretarial or administrative background with proven organisational ability. You will have excellent communication skills and take pride in the presentation and accuracy of your work. You will be pro-active with a high degree of initiative and the ability to multi-task and remain calm under pressure. You will be fully competent in using a wide variety of software packages. You will also have experience of implementing and maintaining procedures and systems and/or leading projects. About you Experience working within a school environment A valid DBS on the DBS update service Be available to interview and start immediately About us We are Engage Education Services, the most trusted education recruitment agency. Get paid in line with AWR Your own dedicated consultant Wellbeing support, travel discounts, and retail offers from our partners How to apply You can apply for this role below or get in touch with us directly. All applicants require the appropriate qualifications, and all teachers require a formally-recognised teaching qualification. If you are not contacted within 2 working days, unfortunately, you have been unsuccessful for this role. All candidates must have a valid enhanced Disclosure and Barring Service (DBS) check before starting work. Full assistance provided. By applying for this role, you are consenting to Engage Education Ltd storing your personal details in our fully encrypted database, in line with the GDPR requirements.
May 19, 2024
Full time
School PA to the Headteacher required for a School in Chalfont School PA to the Headteacher required in Chalfont At Engage Education Services, we're currently recruiting for a School PA to the Headteacher in a School in Chalfont after building a strong relationship with a local grouping of schools. They are looking for an experienced School PA to the Head with experience managing a School heads diary. Our Engage Education Services team specialises in the placement of non-classroom-based staff including Administrators, HR, Finance and Facilities. About the role We are seeking a warm, motivated, and highly skilled Personal Assistant to work alongside our Headteacher and SLT at an exciting time in the school's history; where ambition has never been greater, development never more rapid, and prospects never higher. This is an exciting opportunity for an existing PA, administrator or secretary who is seeking a role where they can make a genuine impact as a key member of an aspirational team. As a Personal Assistant, you will work closely with the Headteacher to provide administrative support, usually on a one-to-one basis. As a key linchpin between governors, parents, and staff, you will provide an efficient and welcoming service, with true commitment to our school providing the highest standards possible to all our customers. You will work closely with the Headteacher to help make the best use of their time by dealing with varied administrative tasks including maintaining diaries, arranging appointments, organising meetings, and liaising with staff. You will also lead school marketing and communications, to ensure our community is well informed of all our fantastic work and that we foster excellent public relations. We are looking for a friendly, confident, and professional individual who has a strong secretarial or administrative background with proven organisational ability. You will have excellent communication skills and take pride in the presentation and accuracy of your work. You will be pro-active with a high degree of initiative and the ability to multi-task and remain calm under pressure. You will be fully competent in using a wide variety of software packages. You will also have experience of implementing and maintaining procedures and systems and/or leading projects. About you Experience working within a school environment A valid DBS on the DBS update service Be available to interview and start immediately About us We are Engage Education Services, the most trusted education recruitment agency. Get paid in line with AWR Your own dedicated consultant Wellbeing support, travel discounts, and retail offers from our partners How to apply You can apply for this role below or get in touch with us directly. All applicants require the appropriate qualifications, and all teachers require a formally-recognised teaching qualification. If you are not contacted within 2 working days, unfortunately, you have been unsuccessful for this role. All candidates must have a valid enhanced Disclosure and Barring Service (DBS) check before starting work. Full assistance provided. By applying for this role, you are consenting to Engage Education Ltd storing your personal details in our fully encrypted database, in line with the GDPR requirements.
WHAT YOU'LL DO As a Lead Knowledge Analyst (LKA) within BCG's Center for Customer Insight (CCI) and the Customer Demand & Innovation topic (CD&I) within our Marketing, Sales & Pricing Practice Area, you will collaborate and partner in a growing global team, providing industry and/or functional expertise and insights. You will work together with case and proposal teams to provide knowledge assets, analysis and expert advisory. You'll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues. Additionally, as an LKA you will drive development of intellectual property and knowledge assets to support the sector/topic business, serving as an active contributor to commercialization efforts for the topic/sector, whilst working with business leaders to drive proposals & go-to-market efforts. As an LKA, you may line manage a team of junior colleagues, taking responsibility for their goal setting, ongoing feedback and career development support. You will contribute to the management and enablement of a high-performing team of quantitative and qualitative consumer research experts within the CCI - with a focus on building processes and governance that allows the team to scale and drive greater impact. Core responsibilities will include: Support internal commercialization of CCI through networking and internal capabilities / awareness-building sessions with key regional stakeholders, development & facilitation of insight trainings for generalists, etc. Being a "face" of CCI in the European and Middle Eastern region, fielding requests for support and serving as an advisor on CCI deployment models for case teams Thought partner to CCI leaders on optimal deployment of the team on cases, business development, and investments given availability and individual growth objectives Oversight and maintenance of the team's capacity and ongoing development / training Manage Europe- and Middle East-based insight vendor screening, relationships, and subscriptions And as a consumer insights expert in your own right, you will contribute to insight-related proposals, casework, and the development of intellectual property (i.e., original research and publications). You will engage in efforts to improve BCG's proprietary approaches, build methodologies and tools, and guide generalist consultants on the execution of quantitative and qualitative research. CD&I projects ignite growth for our global clients across industries through best-in-class insights on customer behavior and needs. One project may involve writing a survey to inform the investment thesis for a consumer products client looking at an acquisition in a new category. Another project may involve developing, executing, and synthesizing new qualitative and quantitative research to inform service Innovation for a travel and tourism client. Yet another may necessitate research to renovate the employer branding for a fashion and luxury client. YOU'RE GOOD AT Solving complex client problems through relevant analytical approaches and customized solutions in your area of expertise Driving development and maintenance of knowledge assets e.g. tools, sector/topic materials, based on different client contexts Communicating with senior stakeholders, demonstrating the ability to engage your audience effectively Managing a portfolio of projects, with strong awareness of business priorities and commercial impact Training, coaching, mentoring and managing junior team members Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment Synthesizing complex quantitative and qualitative data into clear, actionable insights. You excel in fostering team environments and are skilled at working effectively within cross-functional teams to achieve shared goals. Strong ability to leverage and expand personal and professional networks to generate business opportunities and support internal marketing efforts. You have a keen oversight on managing team capacities and skillsets, and in managing training programs to meet current and future demands. Developing customized primary consumer / customer research approaches from scratch based on client needs YOU BRING (EXPERIENCE & QUALIFICATIONS) 3+ years consulting experience with team management experience and direct experience using primary customer research to address a range of business problems; candidates with consulting experience preferred In lieu of consulting experience, 4+ years minimum industry experience required; 6-10+ years of industry experience strongly preferred in market research Bachelor's Degree required (advanced degree preferred) Fluency in English; French is a plus Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment Experience with the full lifecycle of consumer research: designing the approach / sample, writing questionnaires / discussion guides, managing fieldwork and related vendors, developing analytic plans, conducting data analysis, preparing compelling deliverables Experience in a range of research methodologies (e.g., MaxDiff, TURF, segmentation, conjoint, derived importance, attitudes & usage studies, focus groups, online communities, etc.) Preference for candidates with demonstrated experience using analytical skills to generate insights that inform business strategy; Mastery of Excel required; familiarity with tools such as Alteryx, SPSS, Tableau a plus Strong business acumen and problem-solving capabilities Our knowledge and research specialists collaborate with global colleagues across BCG to bring expertise and capabilities to the service of our clients. Our team is made up of a diverse pool of knowledge and research positions that allow us to pursue exciting, innovative research careers. ADDITIONAL INFORMATION The Knowledge Team (KT) is a group of functional and/or industry experts leveraging deep domain knowledge to enable insight for case teams and clients. KT members are affiliated to BCG Practice Areas, plugged into the strategic agenda and building and deploying leading edge IP data tools/assets to deliver insight. BCG's Knowledge Team members have the opportunity to be staffed on cases and help co-create insights with case teams and clients through expert perspectives on industry trends, delivery of proprietary data or tools in a particular function and complex research and analysis of market information. KT members also support the PA's business development and proposals and help to organize and codify the knowledge that enables BCG to deliver superior business value for its clients.
May 19, 2024
Full time
WHAT YOU'LL DO As a Lead Knowledge Analyst (LKA) within BCG's Center for Customer Insight (CCI) and the Customer Demand & Innovation topic (CD&I) within our Marketing, Sales & Pricing Practice Area, you will collaborate and partner in a growing global team, providing industry and/or functional expertise and insights. You will work together with case and proposal teams to provide knowledge assets, analysis and expert advisory. You'll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues. Additionally, as an LKA you will drive development of intellectual property and knowledge assets to support the sector/topic business, serving as an active contributor to commercialization efforts for the topic/sector, whilst working with business leaders to drive proposals & go-to-market efforts. As an LKA, you may line manage a team of junior colleagues, taking responsibility for their goal setting, ongoing feedback and career development support. You will contribute to the management and enablement of a high-performing team of quantitative and qualitative consumer research experts within the CCI - with a focus on building processes and governance that allows the team to scale and drive greater impact. Core responsibilities will include: Support internal commercialization of CCI through networking and internal capabilities / awareness-building sessions with key regional stakeholders, development & facilitation of insight trainings for generalists, etc. Being a "face" of CCI in the European and Middle Eastern region, fielding requests for support and serving as an advisor on CCI deployment models for case teams Thought partner to CCI leaders on optimal deployment of the team on cases, business development, and investments given availability and individual growth objectives Oversight and maintenance of the team's capacity and ongoing development / training Manage Europe- and Middle East-based insight vendor screening, relationships, and subscriptions And as a consumer insights expert in your own right, you will contribute to insight-related proposals, casework, and the development of intellectual property (i.e., original research and publications). You will engage in efforts to improve BCG's proprietary approaches, build methodologies and tools, and guide generalist consultants on the execution of quantitative and qualitative research. CD&I projects ignite growth for our global clients across industries through best-in-class insights on customer behavior and needs. One project may involve writing a survey to inform the investment thesis for a consumer products client looking at an acquisition in a new category. Another project may involve developing, executing, and synthesizing new qualitative and quantitative research to inform service Innovation for a travel and tourism client. Yet another may necessitate research to renovate the employer branding for a fashion and luxury client. YOU'RE GOOD AT Solving complex client problems through relevant analytical approaches and customized solutions in your area of expertise Driving development and maintenance of knowledge assets e.g. tools, sector/topic materials, based on different client contexts Communicating with senior stakeholders, demonstrating the ability to engage your audience effectively Managing a portfolio of projects, with strong awareness of business priorities and commercial impact Training, coaching, mentoring and managing junior team members Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment Synthesizing complex quantitative and qualitative data into clear, actionable insights. You excel in fostering team environments and are skilled at working effectively within cross-functional teams to achieve shared goals. Strong ability to leverage and expand personal and professional networks to generate business opportunities and support internal marketing efforts. You have a keen oversight on managing team capacities and skillsets, and in managing training programs to meet current and future demands. Developing customized primary consumer / customer research approaches from scratch based on client needs YOU BRING (EXPERIENCE & QUALIFICATIONS) 3+ years consulting experience with team management experience and direct experience using primary customer research to address a range of business problems; candidates with consulting experience preferred In lieu of consulting experience, 4+ years minimum industry experience required; 6-10+ years of industry experience strongly preferred in market research Bachelor's Degree required (advanced degree preferred) Fluency in English; French is a plus Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment Experience with the full lifecycle of consumer research: designing the approach / sample, writing questionnaires / discussion guides, managing fieldwork and related vendors, developing analytic plans, conducting data analysis, preparing compelling deliverables Experience in a range of research methodologies (e.g., MaxDiff, TURF, segmentation, conjoint, derived importance, attitudes & usage studies, focus groups, online communities, etc.) Preference for candidates with demonstrated experience using analytical skills to generate insights that inform business strategy; Mastery of Excel required; familiarity with tools such as Alteryx, SPSS, Tableau a plus Strong business acumen and problem-solving capabilities Our knowledge and research specialists collaborate with global colleagues across BCG to bring expertise and capabilities to the service of our clients. Our team is made up of a diverse pool of knowledge and research positions that allow us to pursue exciting, innovative research careers. ADDITIONAL INFORMATION The Knowledge Team (KT) is a group of functional and/or industry experts leveraging deep domain knowledge to enable insight for case teams and clients. KT members are affiliated to BCG Practice Areas, plugged into the strategic agenda and building and deploying leading edge IP data tools/assets to deliver insight. BCG's Knowledge Team members have the opportunity to be staffed on cases and help co-create insights with case teams and clients through expert perspectives on industry trends, delivery of proprietary data or tools in a particular function and complex research and analysis of market information. KT members also support the PA's business development and proposals and help to organize and codify the knowledge that enables BCG to deliver superior business value for its clients.
Conditions of Service.pdf Essentials Behaviour Standards.pdf Assistant Sports Coach JD.pdf Lead Sports Coach JD.pdf Open Day - Tuesday 11th of June - Book your interview slot today! Do you have a passion for helping others fulfil their potential to achieve a healthier more active life? Do you have a talent for coaching and a gift for delivering the best learning experience possible? We are excited to grow our sports coaching programme and would love to hear from you! We are hiring Coaches and Assistant coaches for badminton and netball. You will be responsible for delivering fun, engaging, and inspiring classes, encouraging participants to achieve the maximum potential for their individual needs and abilities. You will assist in creating activity session plans and implementing best practice training protocols in line with our standards, leading to exceptional customer satisfaction. We are looking for friendly, positive, and enthusiastic coaches that have: Previous experience in delivering quality, entertaining, and engaging coaching practices. Ability to communicate effectively and professionally with a diverse group of people of differing abilities, stages, and ages. Great listening, interpersonal and communication skills, and the ability to convey information and provide feedback. A sports-based qualification beyond the introductory level. In return, we offer one of the best rewards packages in the industry: FREE membership across all our centres with access to fitness classes, gyms, and swimming pools Opportunities for training, career growth and development Generous holiday allowance Cycle-to-work scheme Paid sick leave Company pension Access to discounts with a huge number of retailers (saving money in cinemas, restaurants, clothing, and electronics shops, on insurance and healthcare and much more) Come along and meet our team at Meadowbank Sports Centre on Tuesday, 11th of June from 10:00 to 18:30 for an interview. Due to limited spaces available on the day, we will contact you to reserve your slot. We are proud members of the Disability Confident Scheme. We encourage applications from people with disabilities and will offer support with reasonable adjustments where required. We are committed to offering an interview to applicants with disabilities who meet the minimum criteria for the job. Registered Scottish Charity No: SC(phone number removed)
May 19, 2024
Full time
Conditions of Service.pdf Essentials Behaviour Standards.pdf Assistant Sports Coach JD.pdf Lead Sports Coach JD.pdf Open Day - Tuesday 11th of June - Book your interview slot today! Do you have a passion for helping others fulfil their potential to achieve a healthier more active life? Do you have a talent for coaching and a gift for delivering the best learning experience possible? We are excited to grow our sports coaching programme and would love to hear from you! We are hiring Coaches and Assistant coaches for badminton and netball. You will be responsible for delivering fun, engaging, and inspiring classes, encouraging participants to achieve the maximum potential for their individual needs and abilities. You will assist in creating activity session plans and implementing best practice training protocols in line with our standards, leading to exceptional customer satisfaction. We are looking for friendly, positive, and enthusiastic coaches that have: Previous experience in delivering quality, entertaining, and engaging coaching practices. Ability to communicate effectively and professionally with a diverse group of people of differing abilities, stages, and ages. Great listening, interpersonal and communication skills, and the ability to convey information and provide feedback. A sports-based qualification beyond the introductory level. In return, we offer one of the best rewards packages in the industry: FREE membership across all our centres with access to fitness classes, gyms, and swimming pools Opportunities for training, career growth and development Generous holiday allowance Cycle-to-work scheme Paid sick leave Company pension Access to discounts with a huge number of retailers (saving money in cinemas, restaurants, clothing, and electronics shops, on insurance and healthcare and much more) Come along and meet our team at Meadowbank Sports Centre on Tuesday, 11th of June from 10:00 to 18:30 for an interview. Due to limited spaces available on the day, we will contact you to reserve your slot. We are proud members of the Disability Confident Scheme. We encourage applications from people with disabilities and will offer support with reasonable adjustments where required. We are committed to offering an interview to applicants with disabilities who meet the minimum criteria for the job. Registered Scottish Charity No: SC(phone number removed)
Andrew James Specialist Recruitment
Tamworth, Staffordshire
A leading financial services business (with a main concentration on asset leasing) is looking for a Regional Sales Manager (Business Development & Account Management role - no team management responsibility), to join their established and well-respected business. This role will report to a Sales Manager, and work closely with the National Sales Leader, to identify, approach and account manage new customers across the West Midlands area. The role will be tasked with developing new opportunities for the business, whilst also learning the sector and over time managing repeat customer relationships. The business offers popular and recession proof financial services solutions to re-sellers and agents of a variety of products. This opportunity will really suit entrepreneurial, hungry sales professionals. You will be tasked with identifying prospects, opening doors, presenting solutions, and subsequently working with re-sellers to ensure that they utilise the businesses solutions. Applicants should apply knowing that they will certainly initially be spending a good proportion of their time on new business, with subsequent relationship and account management being a smaller element of the role whilst you are becoming established. What sets this business apart is the market opportunity and the culture they have developed. The services are well known in certain sectors but can be applied to many others. As such, the business welcomes entrepreneurial thinkers and is set up well for growth. The business has a supportive, collaborative and team orientated culture - it is a great opportunity for a sales professional who wants to find a long-term home, who wants further career development. To apply to this role, you should be a sales professional who has demonstrable experience of mapping out markets and winning new business. It would be advantageous to have experience or understanding of asset leasing, but this is not essential. It is expected that you have experience of complex business to business sales cycles and have a track record that demonstrates determination, the ability to learn and success. Ideally you will have experience working with re-sellers, understanding those dynamics and the double sales cycle that it brings. You should have stable sales experience that shows commitment, good career decisions and a track record of overachieving targets. You should be someone who has taken your self-development seriously. The successful candidate will bring that track record combined with excellent written and verbal communication skills and entrepreneurial flair.
May 19, 2024
Full time
A leading financial services business (with a main concentration on asset leasing) is looking for a Regional Sales Manager (Business Development & Account Management role - no team management responsibility), to join their established and well-respected business. This role will report to a Sales Manager, and work closely with the National Sales Leader, to identify, approach and account manage new customers across the West Midlands area. The role will be tasked with developing new opportunities for the business, whilst also learning the sector and over time managing repeat customer relationships. The business offers popular and recession proof financial services solutions to re-sellers and agents of a variety of products. This opportunity will really suit entrepreneurial, hungry sales professionals. You will be tasked with identifying prospects, opening doors, presenting solutions, and subsequently working with re-sellers to ensure that they utilise the businesses solutions. Applicants should apply knowing that they will certainly initially be spending a good proportion of their time on new business, with subsequent relationship and account management being a smaller element of the role whilst you are becoming established. What sets this business apart is the market opportunity and the culture they have developed. The services are well known in certain sectors but can be applied to many others. As such, the business welcomes entrepreneurial thinkers and is set up well for growth. The business has a supportive, collaborative and team orientated culture - it is a great opportunity for a sales professional who wants to find a long-term home, who wants further career development. To apply to this role, you should be a sales professional who has demonstrable experience of mapping out markets and winning new business. It would be advantageous to have experience or understanding of asset leasing, but this is not essential. It is expected that you have experience of complex business to business sales cycles and have a track record that demonstrates determination, the ability to learn and success. Ideally you will have experience working with re-sellers, understanding those dynamics and the double sales cycle that it brings. You should have stable sales experience that shows commitment, good career decisions and a track record of overachieving targets. You should be someone who has taken your self-development seriously. The successful candidate will bring that track record combined with excellent written and verbal communication skills and entrepreneurial flair.
About the role A fantastic opportunity is available for a Brand Expert to join our team at Sytner Tamworth As a Sytner Brand Expert, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. You will promote the benefits and unique selling points of BMW, accessories and vehicle ownership. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment. A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service. We offer extensive training to allow you to develop expert knowledge of the BMW Brand. This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
May 19, 2024
Full time
About the role A fantastic opportunity is available for a Brand Expert to join our team at Sytner Tamworth As a Sytner Brand Expert, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. You will promote the benefits and unique selling points of BMW, accessories and vehicle ownership. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment. A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service. We offer extensive training to allow you to develop expert knowledge of the BMW Brand. This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Job Description OTE: £26,000 - £30,400 - Uncapped Commission, Career ProgressionWe're looking for a highly motivated Estate Agent / Sales Negotiator to complement our fantastic residential sales team in Leighton Buzzard working in our well known Taylors estate agency. Why join us as an Estate Agent / Sales Negotiator? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Your role as an Estate Agent / Sales Negotiator The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate offers, agree sales & progress sales through to exchange and completion. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Estate Agent / Sales Negotiator Preferably an experienced sales person Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle With branches covering right across the region from Peterborough in the east to Cardiff in the west, Taylors helps people move every day. The size of our connected network branches give your property the widest audience of potential buyers or tenants, aiming to find the perfect person for your property in the shortest time possible. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03968
May 19, 2024
Full time
Job Description OTE: £26,000 - £30,400 - Uncapped Commission, Career ProgressionWe're looking for a highly motivated Estate Agent / Sales Negotiator to complement our fantastic residential sales team in Leighton Buzzard working in our well known Taylors estate agency. Why join us as an Estate Agent / Sales Negotiator? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Your role as an Estate Agent / Sales Negotiator The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate offers, agree sales & progress sales through to exchange and completion. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Estate Agent / Sales Negotiator Preferably an experienced sales person Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle With branches covering right across the region from Peterborough in the east to Cardiff in the west, Taylors helps people move every day. The size of our connected network branches give your property the widest audience of potential buyers or tenants, aiming to find the perfect person for your property in the shortest time possible. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03968
Job title: Infrastructure Engineer Location: Peterborough area (onsite) Salary: 40-50,000 per annum + package Concept are working with a growing IT Managed Service Provider who are looking to add a talented Infrastructure Engineer to their established customer support team. This is an exciting opportunity to work across a variety of projects, utilising your experience across different tech stacks, while working for an established local business that values providing expert levels of service to customers. This role will involve a mixture of remote and onsite support, software deployments, and hardware configurations and installs. Expert training and funding towards industry accreditations will be available. The Ideal Candidate Previous experience of 2nd-3rd line infrastructure support in either an internal facing or MSP environment. Excellent communication and customer service skills. Networking experience including switch configuration, routing protocols, Firewalls, and VPNs. Troubleshooting experience across a range of hardware and software issues. Experience with virtualisation and backup technologies, VOIP, and M365. Experience in deploying onsite hardware and software deployments. Strong experience with Microsoft AD and Exchange. Experience with Windows server (Apply online only Ideally CCNA certified Driving licennce and acccess to own vehicle If you'd be interested in finding out more details about this position, please apply with an up-to-date copy of your CV. Infrastructure Engineer / Infrastructure Support / Managed Service Provider / Hardware / Software / Windows / Microsoft Office 365 / Networks
May 19, 2024
Full time
Job title: Infrastructure Engineer Location: Peterborough area (onsite) Salary: 40-50,000 per annum + package Concept are working with a growing IT Managed Service Provider who are looking to add a talented Infrastructure Engineer to their established customer support team. This is an exciting opportunity to work across a variety of projects, utilising your experience across different tech stacks, while working for an established local business that values providing expert levels of service to customers. This role will involve a mixture of remote and onsite support, software deployments, and hardware configurations and installs. Expert training and funding towards industry accreditations will be available. The Ideal Candidate Previous experience of 2nd-3rd line infrastructure support in either an internal facing or MSP environment. Excellent communication and customer service skills. Networking experience including switch configuration, routing protocols, Firewalls, and VPNs. Troubleshooting experience across a range of hardware and software issues. Experience with virtualisation and backup technologies, VOIP, and M365. Experience in deploying onsite hardware and software deployments. Strong experience with Microsoft AD and Exchange. Experience with Windows server (Apply online only Ideally CCNA certified Driving licennce and acccess to own vehicle If you'd be interested in finding out more details about this position, please apply with an up-to-date copy of your CV. Infrastructure Engineer / Infrastructure Support / Managed Service Provider / Hardware / Software / Windows / Microsoft Office 365 / Networks
Morgan Hunt are currently working with a Health related Membership body to recruit for a Registrations Coordinator! Contract Type - Temp Location - London Hybrid - Yes Duration - Ongoing Pay - £17ph PAYE Main Duties of the Registrations Coordinator: First point of contact for registration enquiries Coordinate applications Provide support for meetings and events, taking minutes and sending agendas Arrange meetings, catering and travel Organise and attend relevant events Send out communications such as e-newsletters, social media contact etc Experience Required of the Registrations Coordinator: Experience of working in a Membership body is essential Experience of dealing with member/new registration queries Experience of committee management Familiarity of using CRM databases Excellent customer service skills If you have the skills and experience required for this vacancy, please send a copy of your CV to this advert ASAP! Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
May 19, 2024
Full time
Morgan Hunt are currently working with a Health related Membership body to recruit for a Registrations Coordinator! Contract Type - Temp Location - London Hybrid - Yes Duration - Ongoing Pay - £17ph PAYE Main Duties of the Registrations Coordinator: First point of contact for registration enquiries Coordinate applications Provide support for meetings and events, taking minutes and sending agendas Arrange meetings, catering and travel Organise and attend relevant events Send out communications such as e-newsletters, social media contact etc Experience Required of the Registrations Coordinator: Experience of working in a Membership body is essential Experience of dealing with member/new registration queries Experience of committee management Familiarity of using CRM databases Excellent customer service skills If you have the skills and experience required for this vacancy, please send a copy of your CV to this advert ASAP! Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in London! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
May 19, 2024
Full time
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in London! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Are you looking for a role through summer? We are looking for several Temporary Enrolment Assistants to join us for our busy early and main enrolment period.We are interested in appointing well-motivated, enthusiastic, proactive, and positive individuals to support the enrolments of students at the colleges which form Capital City College Group.There are a range of opportunities available, enhancing the student experience with a smooth and efficient enrolment process and ensuring our students are provided with a warm welcome to our college.There are two tiers for our enrolment assistants: Front of House and Funding Assessors. We ask that you have excellent customer service and administration skills, are a good team player, a quick learner, and able to offer an outstanding service to our students and stakeholders. We are looking for individuals who have: GCSE English and Maths A - C Grades Proficient IT skills Experience of working in a customer focussed environment Excellent communication skills Outstanding customer service skills and the ability to represent the College Group Excellent attention to details Campuses: Tottenham Enfield Contract Positions eXede Ltd is acting as an Employment Business and the successful applicant will be engaged by the agency on a PAYE basis. We are committed to the safeguarding of children and vulnerable adults and full applicant vetting processes will be carried out, including enhanced DBS checks Childrens and/or Adults Barred List checks included for any applications made. This position is exempt from the Rehabilitation of Offenders Act.
May 19, 2024
Full time
Are you looking for a role through summer? We are looking for several Temporary Enrolment Assistants to join us for our busy early and main enrolment period.We are interested in appointing well-motivated, enthusiastic, proactive, and positive individuals to support the enrolments of students at the colleges which form Capital City College Group.There are a range of opportunities available, enhancing the student experience with a smooth and efficient enrolment process and ensuring our students are provided with a warm welcome to our college.There are two tiers for our enrolment assistants: Front of House and Funding Assessors. We ask that you have excellent customer service and administration skills, are a good team player, a quick learner, and able to offer an outstanding service to our students and stakeholders. We are looking for individuals who have: GCSE English and Maths A - C Grades Proficient IT skills Experience of working in a customer focussed environment Excellent communication skills Outstanding customer service skills and the ability to represent the College Group Excellent attention to details Campuses: Tottenham Enfield Contract Positions eXede Ltd is acting as an Employment Business and the successful applicant will be engaged by the agency on a PAYE basis. We are committed to the safeguarding of children and vulnerable adults and full applicant vetting processes will be carried out, including enhanced DBS checks Childrens and/or Adults Barred List checks included for any applications made. This position is exempt from the Rehabilitation of Offenders Act.
About The Role What you'll be doing: You'll be joining a small team of between 4 - 6 members of staff You'll be committed to delivering a great customer experience You'll be working up to 45 hours per week You'll be explaining technical equipment in an understandable manner You'll be committed to offering honest advice and building a rapport with customers You'll ensure that you exceed our customers' expectations and reassure them when they're bewildered by choice You'll be working hard as part of the team in achieving challenging sales targets What you'll need - skills and experience: You'll have previous experience in selling technical products to customers You'll have experience in a retail customer service orientated environment You'll have previous experience in dealing with customers You'll have practical experience / knowledge of some or all of our product range You'll possess strong accuracy and numeracy skills You'll possess basic computer literacy You'll be self motivated and have a can-do attitude Benefits What you'll get in return for your commitment: Staff Discounts Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services Discounts on 100 s of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where you'll be working: Machine Mart are the UK's leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With 65 stores nationally and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth and new store openings through this year and next. For further information on our company and our product range, visit our website:
May 19, 2024
Full time
About The Role What you'll be doing: You'll be joining a small team of between 4 - 6 members of staff You'll be committed to delivering a great customer experience You'll be working up to 45 hours per week You'll be explaining technical equipment in an understandable manner You'll be committed to offering honest advice and building a rapport with customers You'll ensure that you exceed our customers' expectations and reassure them when they're bewildered by choice You'll be working hard as part of the team in achieving challenging sales targets What you'll need - skills and experience: You'll have previous experience in selling technical products to customers You'll have experience in a retail customer service orientated environment You'll have previous experience in dealing with customers You'll have practical experience / knowledge of some or all of our product range You'll possess strong accuracy and numeracy skills You'll possess basic computer literacy You'll be self motivated and have a can-do attitude Benefits What you'll get in return for your commitment: Staff Discounts Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services Discounts on 100 s of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where you'll be working: Machine Mart are the UK's leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With 65 stores nationally and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth and new store openings through this year and next. For further information on our company and our product range, visit our website:
We're looking for an exceptional Sector Support Account Manager to help us make a difference to our planet. As our Sector Support Account Manager, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the week from home. This is a voluntary, non-contractual arrangement and the location advertised will be your contractual place of wor click apply for full job details
May 19, 2024
Full time
We're looking for an exceptional Sector Support Account Manager to help us make a difference to our planet. As our Sector Support Account Manager, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the week from home. This is a voluntary, non-contractual arrangement and the location advertised will be your contractual place of wor click apply for full job details
Every Step Recruitment
Letchworth Garden City, Hertfordshire
Here at Every Step Recruitment, Sales & Marketing, we are actively recruiting for an Area Support role on behalf of our Client within the retail industry. This role is based in Letchworth however will require extensive travel throughout the UK to retail outlets where you will be supporting with coverage and training as required. Your day-to-day responsibilities will include: Providing coverage at the Company's retail outlets as required Supporting all areas of the business including the shopfloor, warehouse, and customer service departments Supporting events and acting as the event lead when needed Assisting with stocktakes and audits Carrying out scheduled training Following up on the training provided and ensuring training logs are completed Collating of orders in terms of equipment and stationary etc. for each retail outlet Supporting the implementation of planned changes to shop floors Participating in Retail meetings Adhoc admin as required Skills and attributes required: Previous retail experience - ideally across the shopfloor, warehouse and customer service departments Previous experience in supporting events Ideally you will be based in Hertfordshire - so you can easily access pool vehicles A full, clean driving licence A willingness to travel to different retail outlets as required If you believe you have what it takes to successfully undertake this Area Support role and you would like to hear more, we would certainly welcome your application!
May 19, 2024
Full time
Here at Every Step Recruitment, Sales & Marketing, we are actively recruiting for an Area Support role on behalf of our Client within the retail industry. This role is based in Letchworth however will require extensive travel throughout the UK to retail outlets where you will be supporting with coverage and training as required. Your day-to-day responsibilities will include: Providing coverage at the Company's retail outlets as required Supporting all areas of the business including the shopfloor, warehouse, and customer service departments Supporting events and acting as the event lead when needed Assisting with stocktakes and audits Carrying out scheduled training Following up on the training provided and ensuring training logs are completed Collating of orders in terms of equipment and stationary etc. for each retail outlet Supporting the implementation of planned changes to shop floors Participating in Retail meetings Adhoc admin as required Skills and attributes required: Previous retail experience - ideally across the shopfloor, warehouse and customer service departments Previous experience in supporting events Ideally you will be based in Hertfordshire - so you can easily access pool vehicles A full, clean driving licence A willingness to travel to different retail outlets as required If you believe you have what it takes to successfully undertake this Area Support role and you would like to hear more, we would certainly welcome your application!
Job Title: Resource Analyst Contract Type: Full-Time, 9mnth Fixed Term ContractSalary Range: £28,000 - £42,000 dependant on experience Location: Eastleigh - Hybrid Resource Analyst: Are you looking for a challenging and rewarding career in Project Management Office? Do you have the skills and experience in resource management to support the delivery of complex and strategic projects in the insurance sector? If so, we want to hear from you! As a Resource Analyst, you will provide support to our Resource and Scheduling Manager in the PMO, ensuring that our resource models underpin the Change Framework, processes, templates, comms and support any enhancements to the framework and delivery of projects. This role will support portfolio activity and enhance business resource management. Main Responsibilities as an Resource Analyst: To support a Resource and Scheduling Manager in adhering to the PMO standards, processes, controls and reporting deadlines. Be the first line of support for all resource queries to the wider project management team ensuring good awareness of the processes and adherence to resource management standards. Ensure the PPM tool is accurate at all times: Weekly Joiners, Transfers and Leavers report is reflected in the system. Any known absence in Transformation is reviewed weekly and changes made to the supply accordingly. Skills are reviewed regularly and are aligned to business expectations. Risks, issues and dependencies relating to resource are clearly articulated with mitigating actions in place by the PMs and proactively managed. Actuals are recorded by PMs correctly against projects and validated monthly. All indicative and project start dates are up to date and correctly drive the Portfolio scheduling. Analyse data and ensure an accurate view of the resource demand (number of FTE and specific skills required) to support the delivery of change initiatives and provide oversight to the Project Managers of any inconsistencies found. Monitor resource usage across IT and wider business, recommending actions or escalating ineffective use to Resource and Scheduling Manager. Validate capitalisation status against each idea/project and report Transformation Capitalisation to Finance monthly. Monitor the tracking and forecasting of project spend and highlight any projects resource overspent to Resource and Scheduling Manager. Work closely with the Resource and Scheduling Manager on developing Resource Management dedicated Sharepoint page and ensure the information published are relevant and up to date. Skills and experience you need as an Resource Analyst: Strong analytical background and excellent Microsoft Office skills, SharePoint and Power Bi skills. Highly numerate with good accuracy and attention to detail. Excellent at distilling complex data and information into clear conclusions and accessible reports. Previous experience of working in an IT Programme Office and/or Change Team. Sound knowledge and understanding of Project Management disciplines and controls. Experience of resource management in a rapidly changing environment. Good understanding of resource planning principles and practices. Extensive experience in reviewing and analysing complex data. Practical knowledge and configuration experience in PPM tools (preferably Planview). Strong attention to detail and accuracy. Good communicator with strong interpersonal skills which can be adapted for different stakeholder groups. Here are some of the benefits you can enjoy within the Resource Analyst role based in Eastleigh: At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK. Flexible Working - Smart gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares . We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days. Supporting your Health - Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities - Yoga, Mindfulness. Supporting your Wealth - Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans. Supporting you at Work - Well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more. Supporting you and your Family - Maternity/pregnant parent/primary adopter entitlement of 16 weeks' at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks' full pay. Benefits for Them - Partner Life Assurance and Critical Illness cover Getting Around - Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover Get some Tech - Deals on various gadgets including Wearables, Tablets and Laptops. Supporting you back to work - Return to work programme after maternity leave About Ageas: We're one of the largest car and home insurers in the UK. Our people help Ageas to be a thriving, creative and innovative place to work, which is echoed in the service we provide to over four million customers.As an inclusive employer, we encourage anyone to apply. We're a signatory of the Race at Work Charter and Women in Finance Charter, a Stonewall diversity champion and a Disability Confident Employer (which means interviews are guaranteed for applicants with a disability who meet the minimum role criteria). For more information please see Ageas Everyone.Our aim is to have great people everywhere in our business and we're always looking for outstanding people to join us. Most roles across Ageas allow a proportion of your time to be spent working from home and we're open to discussing flexible working, including full-time, part-time or job share arrangements.
May 19, 2024
Full time
Job Title: Resource Analyst Contract Type: Full-Time, 9mnth Fixed Term ContractSalary Range: £28,000 - £42,000 dependant on experience Location: Eastleigh - Hybrid Resource Analyst: Are you looking for a challenging and rewarding career in Project Management Office? Do you have the skills and experience in resource management to support the delivery of complex and strategic projects in the insurance sector? If so, we want to hear from you! As a Resource Analyst, you will provide support to our Resource and Scheduling Manager in the PMO, ensuring that our resource models underpin the Change Framework, processes, templates, comms and support any enhancements to the framework and delivery of projects. This role will support portfolio activity and enhance business resource management. Main Responsibilities as an Resource Analyst: To support a Resource and Scheduling Manager in adhering to the PMO standards, processes, controls and reporting deadlines. Be the first line of support for all resource queries to the wider project management team ensuring good awareness of the processes and adherence to resource management standards. Ensure the PPM tool is accurate at all times: Weekly Joiners, Transfers and Leavers report is reflected in the system. Any known absence in Transformation is reviewed weekly and changes made to the supply accordingly. Skills are reviewed regularly and are aligned to business expectations. Risks, issues and dependencies relating to resource are clearly articulated with mitigating actions in place by the PMs and proactively managed. Actuals are recorded by PMs correctly against projects and validated monthly. All indicative and project start dates are up to date and correctly drive the Portfolio scheduling. Analyse data and ensure an accurate view of the resource demand (number of FTE and specific skills required) to support the delivery of change initiatives and provide oversight to the Project Managers of any inconsistencies found. Monitor resource usage across IT and wider business, recommending actions or escalating ineffective use to Resource and Scheduling Manager. Validate capitalisation status against each idea/project and report Transformation Capitalisation to Finance monthly. Monitor the tracking and forecasting of project spend and highlight any projects resource overspent to Resource and Scheduling Manager. Work closely with the Resource and Scheduling Manager on developing Resource Management dedicated Sharepoint page and ensure the information published are relevant and up to date. Skills and experience you need as an Resource Analyst: Strong analytical background and excellent Microsoft Office skills, SharePoint and Power Bi skills. Highly numerate with good accuracy and attention to detail. Excellent at distilling complex data and information into clear conclusions and accessible reports. Previous experience of working in an IT Programme Office and/or Change Team. Sound knowledge and understanding of Project Management disciplines and controls. Experience of resource management in a rapidly changing environment. Good understanding of resource planning principles and practices. Extensive experience in reviewing and analysing complex data. Practical knowledge and configuration experience in PPM tools (preferably Planview). Strong attention to detail and accuracy. Good communicator with strong interpersonal skills which can be adapted for different stakeholder groups. Here are some of the benefits you can enjoy within the Resource Analyst role based in Eastleigh: At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK. Flexible Working - Smart gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares . We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days. Supporting your Health - Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities - Yoga, Mindfulness. Supporting your Wealth - Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans. Supporting you at Work - Well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more. Supporting you and your Family - Maternity/pregnant parent/primary adopter entitlement of 16 weeks' at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks' full pay. Benefits for Them - Partner Life Assurance and Critical Illness cover Getting Around - Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover Get some Tech - Deals on various gadgets including Wearables, Tablets and Laptops. Supporting you back to work - Return to work programme after maternity leave About Ageas: We're one of the largest car and home insurers in the UK. Our people help Ageas to be a thriving, creative and innovative place to work, which is echoed in the service we provide to over four million customers.As an inclusive employer, we encourage anyone to apply. We're a signatory of the Race at Work Charter and Women in Finance Charter, a Stonewall diversity champion and a Disability Confident Employer (which means interviews are guaranteed for applicants with a disability who meet the minimum role criteria). For more information please see Ageas Everyone.Our aim is to have great people everywhere in our business and we're always looking for outstanding people to join us. Most roles across Ageas allow a proportion of your time to be spent working from home and we're open to discussing flexible working, including full-time, part-time or job share arrangements.