Subject: Join Our Team as a Partnerships Manager! Our client is a cutting-edge shopping platform that offers users a smarter way to shop. Leveraging our suite of innovative tools, we provide instant access to exclusive savings, deals, rewards, and product discoveries, all powered by the collective knowledge of our online shopping community. We are proud to be helping millions save money when they shop online, and now, we are hiring! The Role We are seeking a dynamic Partnerships Manager to join our international partnerships team, focusing on the UK market. In this role, you will prospect, upsell, and manage a portfolio of merchants with the primary goal of maximizing partner reach and revenue while delivering a world-class experience to our members. As the public face of our organization, you will have the unique opportunity to showcase everything we offer to our merchants, networks, and agency partners. What You'll Do: Collaborate closely with the Portfolio Lead to identify key prospects and develop a strategy to grow partner reach, considering competitor landscape, seasonality, and partners' overall marketing goals, all with a member-first mentality. Lead efforts in analyzing partner performance, regularly monitoring KPIs and other metrics to ensure all campaigns are fully optimized. Mentor and share best practices with other members of the Partnerships team and the company as a whole. Serve as the first point of contact for your team for client communications via calls, emails, and meetings. Work across internal departments (product, engineering, growth, member experience) to ensure partners are fully supported and tracked. Maintain world-class relationships with affiliate program managers. Travel within the UK and Europe for conferences and client meetings as directed by your line manager. Build strong relationships with external parties (clients, network reps, agencies) as a representative of the business, effectively communicating the value we provide. About You: Strong sales/business development experience within performance marketing, online marketing, or e-commerce, with a robust network of contacts. Excellent written, verbal, and in-person communication skills. A relationship-driven mindset, rather than a transactional approach. A problem solver with a contagiously positive attitude. If you are passionate about making an impact and eager to join a team that values innovation and collaboration, we would love to hear from you!
May 18, 2024
Contractor
Subject: Join Our Team as a Partnerships Manager! Our client is a cutting-edge shopping platform that offers users a smarter way to shop. Leveraging our suite of innovative tools, we provide instant access to exclusive savings, deals, rewards, and product discoveries, all powered by the collective knowledge of our online shopping community. We are proud to be helping millions save money when they shop online, and now, we are hiring! The Role We are seeking a dynamic Partnerships Manager to join our international partnerships team, focusing on the UK market. In this role, you will prospect, upsell, and manage a portfolio of merchants with the primary goal of maximizing partner reach and revenue while delivering a world-class experience to our members. As the public face of our organization, you will have the unique opportunity to showcase everything we offer to our merchants, networks, and agency partners. What You'll Do: Collaborate closely with the Portfolio Lead to identify key prospects and develop a strategy to grow partner reach, considering competitor landscape, seasonality, and partners' overall marketing goals, all with a member-first mentality. Lead efforts in analyzing partner performance, regularly monitoring KPIs and other metrics to ensure all campaigns are fully optimized. Mentor and share best practices with other members of the Partnerships team and the company as a whole. Serve as the first point of contact for your team for client communications via calls, emails, and meetings. Work across internal departments (product, engineering, growth, member experience) to ensure partners are fully supported and tracked. Maintain world-class relationships with affiliate program managers. Travel within the UK and Europe for conferences and client meetings as directed by your line manager. Build strong relationships with external parties (clients, network reps, agencies) as a representative of the business, effectively communicating the value we provide. About You: Strong sales/business development experience within performance marketing, online marketing, or e-commerce, with a robust network of contacts. Excellent written, verbal, and in-person communication skills. A relationship-driven mindset, rather than a transactional approach. A problem solver with a contagiously positive attitude. If you are passionate about making an impact and eager to join a team that values innovation and collaboration, we would love to hear from you!
Salary: £46,280 - £48,000 Contract term: Permanent, full-time Location: Hybrid - Whitechapel, London (expected 2 days per week in office) Closing date: 10th June 2024, 9am The role The communications manager will play a central role in enhancing B Lab UK's credibility by leveraging our corporate milestones, data, insights, partnerships and public affairs work to reach priority audiences. You will work closely with our campaigns team to influence policymakers and develop thought-leadership to make a compelling case for an alternative to business as usual. You will be responsible for overseeing and optimising B Lab UK's press office function, including monitoring and responding to reputational risk across the B Corp movement. Primary responsibilities Drive the delivery of core components of the communication strategy, specifically owning our corporate communications, press office and acting as the first port of call for media issues management Developing and owning media strategies to increase the organisation's influence, build understanding of evolving standards and support our policy and public affairs ambitions. Lead B Lab UK's thought leadership agenda to raise the leadership team and organisation's profile and establish us as a leader in economic systems change Establish and leverage relationships with key journalists, aligned organisations and B Lab UK partners Line-manage members of the communications team, including the communications coordinator and leading the communications internship programme Procure and manage the day to day business of external communications providers (agency/freelance), monitoring and managing budgets, timelines and deliverables Collaborate with managers across the organisation, leading on cross-organisational projects where necessary Collaborate with B Lab network counterparts, ensuring UK communications plans align with B Lab Global and other regions Promote a respectful, diverse, equitable and inclusive work environment Skills and experience Experience writing briefs and procuring and managing agencies People management experience within the communications specialism A strong news sense and prior experience of delivering media relations campaigns or developing news stories Excellent written and oral communications skills, enjoying writing opinion pieces and developing thought-leadership alongside senior leaders Experience contributing to crisis communications processes and responses A good understanding, interest or experience in the UK public affairs environment Confident and inclusive team manager, taking a coaching attitude to upskill others What we give you Purpose-driven work supporting B Lab UK's mission of redefining the role of business as a force for good Hybrid and flexible working, we have a high trust environment and are advocates for right place working Flexible working hours (based around core working hours) Opportunity to work 4 days a week An excellent range of benefits including a generous holiday allowance, private medical and dental cover, generous pension scheme, annual wellbeing allowance, carers policy, volunteering days among other benefits An open, inclusive and collaborative working environment The office is closed over Christmas with no need to use your holiday entitlement We invest in professional development and have an open working environment giving you exposure to learn and develop in your career
May 18, 2024
Full time
Salary: £46,280 - £48,000 Contract term: Permanent, full-time Location: Hybrid - Whitechapel, London (expected 2 days per week in office) Closing date: 10th June 2024, 9am The role The communications manager will play a central role in enhancing B Lab UK's credibility by leveraging our corporate milestones, data, insights, partnerships and public affairs work to reach priority audiences. You will work closely with our campaigns team to influence policymakers and develop thought-leadership to make a compelling case for an alternative to business as usual. You will be responsible for overseeing and optimising B Lab UK's press office function, including monitoring and responding to reputational risk across the B Corp movement. Primary responsibilities Drive the delivery of core components of the communication strategy, specifically owning our corporate communications, press office and acting as the first port of call for media issues management Developing and owning media strategies to increase the organisation's influence, build understanding of evolving standards and support our policy and public affairs ambitions. Lead B Lab UK's thought leadership agenda to raise the leadership team and organisation's profile and establish us as a leader in economic systems change Establish and leverage relationships with key journalists, aligned organisations and B Lab UK partners Line-manage members of the communications team, including the communications coordinator and leading the communications internship programme Procure and manage the day to day business of external communications providers (agency/freelance), monitoring and managing budgets, timelines and deliverables Collaborate with managers across the organisation, leading on cross-organisational projects where necessary Collaborate with B Lab network counterparts, ensuring UK communications plans align with B Lab Global and other regions Promote a respectful, diverse, equitable and inclusive work environment Skills and experience Experience writing briefs and procuring and managing agencies People management experience within the communications specialism A strong news sense and prior experience of delivering media relations campaigns or developing news stories Excellent written and oral communications skills, enjoying writing opinion pieces and developing thought-leadership alongside senior leaders Experience contributing to crisis communications processes and responses A good understanding, interest or experience in the UK public affairs environment Confident and inclusive team manager, taking a coaching attitude to upskill others What we give you Purpose-driven work supporting B Lab UK's mission of redefining the role of business as a force for good Hybrid and flexible working, we have a high trust environment and are advocates for right place working Flexible working hours (based around core working hours) Opportunity to work 4 days a week An excellent range of benefits including a generous holiday allowance, private medical and dental cover, generous pension scheme, annual wellbeing allowance, carers policy, volunteering days among other benefits An open, inclusive and collaborative working environment The office is closed over Christmas with no need to use your holiday entitlement We invest in professional development and have an open working environment giving you exposure to learn and develop in your career
Every day, our mission is to make sure that pets enjoy an active life, for their whole life. We are the experts in scientifically backed pet supplements with the UK's No.1 joint supplement brand, YuMOVE, now supporting well over 1 million dogs. We are ambitious in our mission and operate a fast-paced business. We are ambitious in our mission and operate a fast-paced business. Our track record demonstrates just that with sales doubling over the last 2 years. We are on a journey to be the best known and most trusted dog mobility brand in the world and that takes focus, dedication and energy. This Role Paid search is a major channel for the business in terms of driving sales, raising brand awareness and supporting the launch of new products. YuMOVE are now looking for an experienced PPC Manager to take ownership of the channel and to drive profitable growth. The role will report into the Head of Acquisition and be a key member of the marketing team, controlling a large budget, and working closely with a range of stakeholders across the business. What you need to deliver • Build a PPC strategy and drive optimisation throughout the funnel. • Build a deep understanding of the interplay between SEO and PPC to lift spend efficiencies. • Continuous optimisation of the channel to increase efficiency. Perform A/B testing to optimize ad copy, landing pages, and other campaign elements to achieve better performance • Test new strategies to drive additional growth. • Work with the Product team to build landing pages and other on-site changes to drive efficiency of the search campaigns. • Support new product launches across the wider marketing team. • Work with Campaign Planning Manager to implement the price and promotional strategy and tactics. • Ensure that search is supporting existing campaigns across TV, paid social, PR and other channels. • Report on metrics to the marketing team and the wider business • Partner with our Global Product Lead to design and build tracking processes and tools to understand customer behavior during product journey, to deliver improvements in areas such as conversion rates and basket abandonment (e.g HotJar, SEMRush & GA). • Drive data driven decision making and develop product performance management. • Lead reporting and metrics to identify real-time insights to drive spend and CPA optimisation. What you'll need to succeed: • Ideally a minimum of 5 years' experience creating and managing PPC campaigns across multiple platforms such as Google Ads, Facebook Ads, Bing Ads and other social media channels • Perform A/B testing to optimize ad copy, landing pages, and other campaign elements to achieve better performance • Proficiency in analyzing campaign performance and providing actionable insights and recommendations for optimization • Experience briefing, testing and iterating creatives for campaign content, with an understanding of creative best practice across search channels • Comfortable working at pace and able to keep momentum on multiple tasks concurrently. Able to understand when to shift focus in line with team priorities. • Excellent written and verbal communication skills, with the ability to craft engaging ad copy and communicate campaign performance against forecast and KPI to stakeholders • Strong budget management capability, and commercial mindset • Experience outside search such as demand generation, video, display • Experience with shopping and e-commerce platforms a plus What we can offer • Hybrid working • Private Healthcare- includes Dental and Optical • Pension- Matched contributions up to 8% of salary • Holiday 33 days including BH and up to 5 unpaid • Parental Leave- Enhanced • Paid day off for your birthday • Company paid summer and winter party • Retail discount Scheme (Perkbox) • Subsidised subscription • Dogs can come to work Lintbells is an equal opportunities employer and values equity, inclusion, and diversity. We welcome people of different nationalities, backgrounds, beliefs, experiences, abilities, and perspectives. We commit to continuing to build a more diverse workforce, which is inclusive and supportive for every individual.
May 18, 2024
Full time
Every day, our mission is to make sure that pets enjoy an active life, for their whole life. We are the experts in scientifically backed pet supplements with the UK's No.1 joint supplement brand, YuMOVE, now supporting well over 1 million dogs. We are ambitious in our mission and operate a fast-paced business. We are ambitious in our mission and operate a fast-paced business. Our track record demonstrates just that with sales doubling over the last 2 years. We are on a journey to be the best known and most trusted dog mobility brand in the world and that takes focus, dedication and energy. This Role Paid search is a major channel for the business in terms of driving sales, raising brand awareness and supporting the launch of new products. YuMOVE are now looking for an experienced PPC Manager to take ownership of the channel and to drive profitable growth. The role will report into the Head of Acquisition and be a key member of the marketing team, controlling a large budget, and working closely with a range of stakeholders across the business. What you need to deliver • Build a PPC strategy and drive optimisation throughout the funnel. • Build a deep understanding of the interplay between SEO and PPC to lift spend efficiencies. • Continuous optimisation of the channel to increase efficiency. Perform A/B testing to optimize ad copy, landing pages, and other campaign elements to achieve better performance • Test new strategies to drive additional growth. • Work with the Product team to build landing pages and other on-site changes to drive efficiency of the search campaigns. • Support new product launches across the wider marketing team. • Work with Campaign Planning Manager to implement the price and promotional strategy and tactics. • Ensure that search is supporting existing campaigns across TV, paid social, PR and other channels. • Report on metrics to the marketing team and the wider business • Partner with our Global Product Lead to design and build tracking processes and tools to understand customer behavior during product journey, to deliver improvements in areas such as conversion rates and basket abandonment (e.g HotJar, SEMRush & GA). • Drive data driven decision making and develop product performance management. • Lead reporting and metrics to identify real-time insights to drive spend and CPA optimisation. What you'll need to succeed: • Ideally a minimum of 5 years' experience creating and managing PPC campaigns across multiple platforms such as Google Ads, Facebook Ads, Bing Ads and other social media channels • Perform A/B testing to optimize ad copy, landing pages, and other campaign elements to achieve better performance • Proficiency in analyzing campaign performance and providing actionable insights and recommendations for optimization • Experience briefing, testing and iterating creatives for campaign content, with an understanding of creative best practice across search channels • Comfortable working at pace and able to keep momentum on multiple tasks concurrently. Able to understand when to shift focus in line with team priorities. • Excellent written and verbal communication skills, with the ability to craft engaging ad copy and communicate campaign performance against forecast and KPI to stakeholders • Strong budget management capability, and commercial mindset • Experience outside search such as demand generation, video, display • Experience with shopping and e-commerce platforms a plus What we can offer • Hybrid working • Private Healthcare- includes Dental and Optical • Pension- Matched contributions up to 8% of salary • Holiday 33 days including BH and up to 5 unpaid • Parental Leave- Enhanced • Paid day off for your birthday • Company paid summer and winter party • Retail discount Scheme (Perkbox) • Subsidised subscription • Dogs can come to work Lintbells is an equal opportunities employer and values equity, inclusion, and diversity. We welcome people of different nationalities, backgrounds, beliefs, experiences, abilities, and perspectives. We commit to continuing to build a more diverse workforce, which is inclusive and supportive for every individual.
Senior Account Manager - Health and Fitness PR Northwest London, Onsite Exciting new opportunity with our client! A dynamic communications agency, specialising in the lifestyle, health and fitness sectors is looking for an experienced Senior Account Manager to join their busy team to manage an exciting portfolio of clients . You and the role Lead client accounts, ensuring exceptional service and delivery. Develop and implement strategic PR plans that resonate with target audiences. Cultivate strong media relationships and secure high impact coverage. Mentor and guide junior team members, fostering a collaborative environment. Drive creativity and innovation in campaign development and execution. What We're Looking For: Minimum four years of Consumer PR experience, ideally in an agency setting. Proven track record in client and team management Passion for consumer lifestyle, health, and wellness Exceptional; media relations skills and ability to secure meaningful coverage Strong communication and interpersonal skills Perks & Benefits: Competitive base salary up to £45k (slight flex, depending on experience) with monthly bonuses and benefits Initial three months onsite in Northwest London office Supportive team culture Generous annual leave, including birthday off and additional days between Christmas and New Year Pension scheme 50% discount on gym session Ready to Join Us? If you're ready to take your career to the next level and make an impact in the health and fitness PR world, we want to hear from you! Reach out to Usha at (url removed) to learn more about this exciting opportunity. At Reuben Sinclair, we are committed to creating an accessible, inclusive and equitable recruitment process. We strongly encourage candidates of all backgrounds and identities to apply. We recognise the positive value of diversity, promote equality and challenge discrimination. At all times we aim to represent the person who is most suited to the job and welcome applications from people of all backgrounds. Want to find out more about our ED&I goals? Just ask! If you have any accessibility requirements, please let your Consultant know. At Reuben Sinclair, we are committed to creating an accessible, inclusive and equitable recruitment process. We strongly encourage candidates of all backgrounds and identities to apply. We recognise the positive value of diversity, promote equality and challenge discrimination. At all times we aim to represent the person who is most suited to the job and welcome applications from people of all backgrounds. Want to find out more about our ED&I goals? Just ask! If you have any accessibility requirements, please let your consultant know.
May 17, 2024
Full time
Senior Account Manager - Health and Fitness PR Northwest London, Onsite Exciting new opportunity with our client! A dynamic communications agency, specialising in the lifestyle, health and fitness sectors is looking for an experienced Senior Account Manager to join their busy team to manage an exciting portfolio of clients . You and the role Lead client accounts, ensuring exceptional service and delivery. Develop and implement strategic PR plans that resonate with target audiences. Cultivate strong media relationships and secure high impact coverage. Mentor and guide junior team members, fostering a collaborative environment. Drive creativity and innovation in campaign development and execution. What We're Looking For: Minimum four years of Consumer PR experience, ideally in an agency setting. Proven track record in client and team management Passion for consumer lifestyle, health, and wellness Exceptional; media relations skills and ability to secure meaningful coverage Strong communication and interpersonal skills Perks & Benefits: Competitive base salary up to £45k (slight flex, depending on experience) with monthly bonuses and benefits Initial three months onsite in Northwest London office Supportive team culture Generous annual leave, including birthday off and additional days between Christmas and New Year Pension scheme 50% discount on gym session Ready to Join Us? If you're ready to take your career to the next level and make an impact in the health and fitness PR world, we want to hear from you! Reach out to Usha at (url removed) to learn more about this exciting opportunity. At Reuben Sinclair, we are committed to creating an accessible, inclusive and equitable recruitment process. We strongly encourage candidates of all backgrounds and identities to apply. We recognise the positive value of diversity, promote equality and challenge discrimination. At all times we aim to represent the person who is most suited to the job and welcome applications from people of all backgrounds. Want to find out more about our ED&I goals? Just ask! If you have any accessibility requirements, please let your Consultant know. At Reuben Sinclair, we are committed to creating an accessible, inclusive and equitable recruitment process. We strongly encourage candidates of all backgrounds and identities to apply. We recognise the positive value of diversity, promote equality and challenge discrimination. At all times we aim to represent the person who is most suited to the job and welcome applications from people of all backgrounds. Want to find out more about our ED&I goals? Just ask! If you have any accessibility requirements, please let your consultant know.
Senior Marketing Executive Nr Banbury Permanent Contract Full time on-site. Salary: £45,000 - £50,000 per annum Senior Marketing Executive required to join a well renowned company specialising in bespoke campervan and motorhomes on a Permanent basis based near Banbury. Are you an expert in Marketing Strategy? Can you connect with a digital audience, oversee campaigns and spearhead the success of a brand? Are you a leader that can foster the best results out of their team? Look no further, this is an opportunity not to be missed! An award-winning expert in automotive camping luxury, with a reputation for bespoke vehicle builds and conversions are growing their Marketing Team! This is a rare opportunity to join a rapidly expanding company with large growth plans across new markets. Join the team on a permanent basis , working full-time on-site within a new marketing suite at their Head Quarters based near Banbury , benefiting from a salary of £45,000 - £50,000 per annum . Working with the worlds go-to campervans and motorhomes, their craftmanship to configure and upgrade is second to none, leaving customers with a one-of-a-kind model to embark on their camping adventures world-wide. This is a fantastic opportunity for you to join their team as a Senior Marketing Executive , driving engagement and using your creative flair to strategies marketing initiatives across digital channels. Key responsibilities of the Senior Marketing Executive will include: Spearhead marketing initiatives across digital channels, aligning with brand identity and business goals. Manage and optimise marketing tools and platforms including HubSpot, Google Analytics, and Meta Ad Manager. Oversee ad campaigns across various channels, analysing performance metrics, and advising on optimal ad spend allocation. Provide comprehensive marketing reporting, identifying growth opportunities based on data-driven insights. Drive website management, ensuring updated content, optimised user experience, and implementing SEO practices. Foster collaborative thinking, identifying marketing growth opportunities, and collaborating with cross-functional teams. Required skill and experience of the Senior Marketing Executive ? BA Hons in Marketing or related field would be highly desirable. Minimum of 5 years' experience in Marketing & Communications, with 3+ years in digital marketing management. Strong analytical skills and ability to manage a busy workload and meet deadlines. Experience in audience building and successful campaign management. Proactive, collaborative team player with strong prioritisation skills. Proficiency in social media management tools (e.g., Later, Hootsuite) and email marketing platforms (e.g., HubSpot, Mailchimp). Proficient in graphic design software (e.g., Adobe Illustrator, InDesign, Photoshop). Knowledge of PPC advertising platforms (e.g., Google Ads, Meta Ads Manager) and website analytics tools (e.g., Google Analytics). Experience managing CRM systems (preferably HubSpot CRM), WordPress, and SEO tools (e.g., SEMrush). Excellent time management, organisational, and communication skills. Benefits: Opportunities for career advancement and professional development. Dynamic and supportive work environment. Exciting opportunities to contribute to the growth and success of a leading brand in the camper van industry. To show your interest in this role please Apply Now with a copy of your CV. Should you be successfully shortlisted a member of our Team will contact you to discuss the role in more detail. All applications are treated in the strictest confidence.
May 17, 2024
Full time
Senior Marketing Executive Nr Banbury Permanent Contract Full time on-site. Salary: £45,000 - £50,000 per annum Senior Marketing Executive required to join a well renowned company specialising in bespoke campervan and motorhomes on a Permanent basis based near Banbury. Are you an expert in Marketing Strategy? Can you connect with a digital audience, oversee campaigns and spearhead the success of a brand? Are you a leader that can foster the best results out of their team? Look no further, this is an opportunity not to be missed! An award-winning expert in automotive camping luxury, with a reputation for bespoke vehicle builds and conversions are growing their Marketing Team! This is a rare opportunity to join a rapidly expanding company with large growth plans across new markets. Join the team on a permanent basis , working full-time on-site within a new marketing suite at their Head Quarters based near Banbury , benefiting from a salary of £45,000 - £50,000 per annum . Working with the worlds go-to campervans and motorhomes, their craftmanship to configure and upgrade is second to none, leaving customers with a one-of-a-kind model to embark on their camping adventures world-wide. This is a fantastic opportunity for you to join their team as a Senior Marketing Executive , driving engagement and using your creative flair to strategies marketing initiatives across digital channels. Key responsibilities of the Senior Marketing Executive will include: Spearhead marketing initiatives across digital channels, aligning with brand identity and business goals. Manage and optimise marketing tools and platforms including HubSpot, Google Analytics, and Meta Ad Manager. Oversee ad campaigns across various channels, analysing performance metrics, and advising on optimal ad spend allocation. Provide comprehensive marketing reporting, identifying growth opportunities based on data-driven insights. Drive website management, ensuring updated content, optimised user experience, and implementing SEO practices. Foster collaborative thinking, identifying marketing growth opportunities, and collaborating with cross-functional teams. Required skill and experience of the Senior Marketing Executive ? BA Hons in Marketing or related field would be highly desirable. Minimum of 5 years' experience in Marketing & Communications, with 3+ years in digital marketing management. Strong analytical skills and ability to manage a busy workload and meet deadlines. Experience in audience building and successful campaign management. Proactive, collaborative team player with strong prioritisation skills. Proficiency in social media management tools (e.g., Later, Hootsuite) and email marketing platforms (e.g., HubSpot, Mailchimp). Proficient in graphic design software (e.g., Adobe Illustrator, InDesign, Photoshop). Knowledge of PPC advertising platforms (e.g., Google Ads, Meta Ads Manager) and website analytics tools (e.g., Google Analytics). Experience managing CRM systems (preferably HubSpot CRM), WordPress, and SEO tools (e.g., SEMrush). Excellent time management, organisational, and communication skills. Benefits: Opportunities for career advancement and professional development. Dynamic and supportive work environment. Exciting opportunities to contribute to the growth and success of a leading brand in the camper van industry. To show your interest in this role please Apply Now with a copy of your CV. Should you be successfully shortlisted a member of our Team will contact you to discuss the role in more detail. All applications are treated in the strictest confidence.
Job Title: Account Manager Department: Client Services Reporting to: Group Account Director Location: Waltham Cross / Client Sites About The Delta Group The Delta Group is a major visual communications group, specialising in the design, print and fulfilment of promotional marketing materials. Our aim is to innovate, progress and evolve our clients' marketing campaigns to give stand-out in a crowded market. We're owner-managed and independent, leading small teams of influential thinkers, meaning that we have the agility of a small business but the resources of a large one. Our belief is that in a changing industry, we must be a company that can change with it. Role Overview To support the Group Account Director in providing a service that focuses on putting the customer first, delivering against agreed SLA's and KPI's at all times. Manage projects from start to finish ensuring they are flawlessly moved through the business to provide client satisfaction. Be pro-active in your approach towards the client and helping them and the account team, meet all business objectives. Primary Objectives Project manage jobs from start to finish paying attention to detail and being mindful of client requirements and Delta business needs.Take briefs from Account Director or client and ensure that all relevant information is captured; utilise the Workstream campaign planning system to log campaigns and ensure that accurate briefs are passed into Delta production.Continually look at processes and self-improvements that will benefit the client and your development. Discuss with Account Director and take ownership in finding the solution.Display a positive 'can do' attitude, manage client expectations when required and aim to deliver exceptional service.Build and develop excellent relationships with the production teams to ensure there is a two way flow of information and both teams are working together to deliver for the client.Take a hands on approach to issue resolution with the client and Account Director.Continually look for other opportunities within your client base and ask for support from other Delta team members as and when needed to 'sell' these in. Key responsibilities Plan and brief projects as requested by the client or AD and take full responsibility for service delivery.Attend client briefing meetings as and when required. Have a role in offering advice and support.Provide Account Director with suggestions on how to add value to processes and systems whenever possible, driving more effective ways of working.Spend time in stores viewing campaigns and consider how they have implemented and offer ideas for improvements etc.Produce case studies, PIR's and competitor research relevant to the client.Seeks cost saving and innovation opportunities and provide to Account Director.Take part in pre-production meetings for all key projects ensuring that all relevant front of house and back of house personnel attend.Manage replenishment and library stocks.Maintain a WIP and gain purchase order numbers from client's for all jobsSupport client and MPD team with any post campaign follow ups, issue resolution etc.Ensure that all client information is kept up to date and accurate at all times.Work with the Account Director to create any required reporting or forecasting for the client and business. Skills, Knowledge and Experience Good interpersonal skills, able to develop positive relationships.Good communication skills.Good organisational skills with ability to prioritise work to meet client needs.Good accuracy and attention to detail.Confident in front of clients and back of house teams.Demonstrates a positive and 'can do' approach at all times.Ability to be adaptable to business needs.Passion for quality.Good IT literacy, including knowledge of MS Word and PowerPoint.Exceptional Excel skills. Behaviours To be known for 'making things happen' through great service.A pro-active and 'can do' attitudeWe have to ensure we are jargon-free, that our first answer is 'yes, we'll make it happen' and that we make it easy for our clients to understand what we do and how we add value.Can look at existing situations and problems in novel ways and come up with creative solutions.Is able to get one's message understood clearly by adopting a range of styles, tools and techniques appropriate to the audience and the nature of the information.
May 17, 2024
Full time
Job Title: Account Manager Department: Client Services Reporting to: Group Account Director Location: Waltham Cross / Client Sites About The Delta Group The Delta Group is a major visual communications group, specialising in the design, print and fulfilment of promotional marketing materials. Our aim is to innovate, progress and evolve our clients' marketing campaigns to give stand-out in a crowded market. We're owner-managed and independent, leading small teams of influential thinkers, meaning that we have the agility of a small business but the resources of a large one. Our belief is that in a changing industry, we must be a company that can change with it. Role Overview To support the Group Account Director in providing a service that focuses on putting the customer first, delivering against agreed SLA's and KPI's at all times. Manage projects from start to finish ensuring they are flawlessly moved through the business to provide client satisfaction. Be pro-active in your approach towards the client and helping them and the account team, meet all business objectives. Primary Objectives Project manage jobs from start to finish paying attention to detail and being mindful of client requirements and Delta business needs.Take briefs from Account Director or client and ensure that all relevant information is captured; utilise the Workstream campaign planning system to log campaigns and ensure that accurate briefs are passed into Delta production.Continually look at processes and self-improvements that will benefit the client and your development. Discuss with Account Director and take ownership in finding the solution.Display a positive 'can do' attitude, manage client expectations when required and aim to deliver exceptional service.Build and develop excellent relationships with the production teams to ensure there is a two way flow of information and both teams are working together to deliver for the client.Take a hands on approach to issue resolution with the client and Account Director.Continually look for other opportunities within your client base and ask for support from other Delta team members as and when needed to 'sell' these in. Key responsibilities Plan and brief projects as requested by the client or AD and take full responsibility for service delivery.Attend client briefing meetings as and when required. Have a role in offering advice and support.Provide Account Director with suggestions on how to add value to processes and systems whenever possible, driving more effective ways of working.Spend time in stores viewing campaigns and consider how they have implemented and offer ideas for improvements etc.Produce case studies, PIR's and competitor research relevant to the client.Seeks cost saving and innovation opportunities and provide to Account Director.Take part in pre-production meetings for all key projects ensuring that all relevant front of house and back of house personnel attend.Manage replenishment and library stocks.Maintain a WIP and gain purchase order numbers from client's for all jobsSupport client and MPD team with any post campaign follow ups, issue resolution etc.Ensure that all client information is kept up to date and accurate at all times.Work with the Account Director to create any required reporting or forecasting for the client and business. Skills, Knowledge and Experience Good interpersonal skills, able to develop positive relationships.Good communication skills.Good organisational skills with ability to prioritise work to meet client needs.Good accuracy and attention to detail.Confident in front of clients and back of house teams.Demonstrates a positive and 'can do' approach at all times.Ability to be adaptable to business needs.Passion for quality.Good IT literacy, including knowledge of MS Word and PowerPoint.Exceptional Excel skills. Behaviours To be known for 'making things happen' through great service.A pro-active and 'can do' attitudeWe have to ensure we are jargon-free, that our first answer is 'yes, we'll make it happen' and that we make it easy for our clients to understand what we do and how we add value.Can look at existing situations and problems in novel ways and come up with creative solutions.Is able to get one's message understood clearly by adopting a range of styles, tools and techniques appropriate to the audience and the nature of the information.
The Audio Visual Marketing Manager is the focal point of all marketing activities for a wholly owned subsidiary and specialist AV distributor. The role involves proactively managing the implementation of strategic and tactical marketing programs for the portfolio of vendors. The role encompasses interfacing with vendor partners to generate incremental marketing funds from Co-op and MDF, liaising with Vendor Marketing Managers, Distribution Account Managers and Product Managers Key Responsibilities Own all marketing activity on behalf of the Client Own the marketing relationship with all key vendors ensuring all plans are built and executed in alignment with vendor and Client objectives. Liaise with the other marketing team members to co-ordinate work so plans integrate seamlessly. Design marketing assets where possible or coordinate with design contractors and agencies. This will include image sourcing & copywriting. Support the sales and marketing team on all relevant events such as trade shows, partner events, and networking events. Attend sales and marketing meetings to fully understand the strategy and run the interlock meetings between the AV team and Marketing. Manage the social media channels to ensure network interaction and audience growth Tracking & reporting of ROI per activity/campaign and recommending changes to the campaigns and marketing mix where required. Work on building and executing brand strategies, messaging and communications. Ensure social and web are fully utilised to promote and drive the brand requirements. Manage agreed vendor budgets and ensure that all plans are fully executed and invoiced accurately and completely, liaising with Finance as required. Key Competencies Experience in IT related industry, Distribution, Reseller, Vendor, Channel Experience Degree in Marketing or relevant qualification (i.e. CIM) highly preferred. Knowledge of AV vendors and products preferred. Experience in the AV and Technology areas would be an advantage. Knowledge and experience of CRM & Marketing tools would be an advantage such as Canva, Adobe Creative Suite, HubSpot. Ability to handle multiple projects simultaneously in a fast-paced environment. Ability to create well written content with appropriate inputs from stakeholders. Evidence of successful engagement with sales teams to build and agree on go-to-market strategies. Proven success executing multiple, simultaneous marketing campaigns that deliver measurable ROI. Evidence of utilising the full marketing mix (online/offline principles plus events). Experience of planning and delivering creative, demand generation campaigns. Confident & engaging personality to work with sales & marketing teams Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Donna Jackson
May 17, 2024
Full time
The Audio Visual Marketing Manager is the focal point of all marketing activities for a wholly owned subsidiary and specialist AV distributor. The role involves proactively managing the implementation of strategic and tactical marketing programs for the portfolio of vendors. The role encompasses interfacing with vendor partners to generate incremental marketing funds from Co-op and MDF, liaising with Vendor Marketing Managers, Distribution Account Managers and Product Managers Key Responsibilities Own all marketing activity on behalf of the Client Own the marketing relationship with all key vendors ensuring all plans are built and executed in alignment with vendor and Client objectives. Liaise with the other marketing team members to co-ordinate work so plans integrate seamlessly. Design marketing assets where possible or coordinate with design contractors and agencies. This will include image sourcing & copywriting. Support the sales and marketing team on all relevant events such as trade shows, partner events, and networking events. Attend sales and marketing meetings to fully understand the strategy and run the interlock meetings between the AV team and Marketing. Manage the social media channels to ensure network interaction and audience growth Tracking & reporting of ROI per activity/campaign and recommending changes to the campaigns and marketing mix where required. Work on building and executing brand strategies, messaging and communications. Ensure social and web are fully utilised to promote and drive the brand requirements. Manage agreed vendor budgets and ensure that all plans are fully executed and invoiced accurately and completely, liaising with Finance as required. Key Competencies Experience in IT related industry, Distribution, Reseller, Vendor, Channel Experience Degree in Marketing or relevant qualification (i.e. CIM) highly preferred. Knowledge of AV vendors and products preferred. Experience in the AV and Technology areas would be an advantage. Knowledge and experience of CRM & Marketing tools would be an advantage such as Canva, Adobe Creative Suite, HubSpot. Ability to handle multiple projects simultaneously in a fast-paced environment. Ability to create well written content with appropriate inputs from stakeholders. Evidence of successful engagement with sales teams to build and agree on go-to-market strategies. Proven success executing multiple, simultaneous marketing campaigns that deliver measurable ROI. Evidence of utilising the full marketing mix (online/offline principles plus events). Experience of planning and delivering creative, demand generation campaigns. Confident & engaging personality to work with sales & marketing teams Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Donna Jackson
WHAT YOU'LL DO We are seeking a strong candidate with experience in Product Marketing and/or Change Management and Communications; this person will support a digital product portfolio team focused on GenAI products. The role will focus on rolling out GenAI product changes to BCG Consulting, Knowledge and Business Support teams, and on influencing user adoption and satisfaction. Please note that this role is focused on company-internal (not client-facing) marketing, communications and change management. YOU'RE GOOD AT Product marketing and change management, ideally in an agile software context Setting and driving strategies independently with minimal manager supervision; taking ownership of projects end-to-end Adopting the end users' perspective and bringing that lens to the table Prioritizing and problem-solving in a fast-paced, collaborative and service-oriented environment with a very high performance culture Defining, measuring, assessing and improving KPIs associated with GTM campaigns Managing multiple stakeholders with competing priorities Working with a virtual team spread-out across time zones Experience in GenAI will be added advantage YOU BRING (EXPERIENCE & QUALIFICATIONS) 7 - 10 years' experience; consulting manager toolkit/experience a significant plus Very strong influencing, networking and relationship building skills - with very senior stakeholders Project management experience Change or product marketing management experience Complex problem structuring and solving experience Strong written and verbal communication skills YOU'LL WORK WITH Key stakeholders include: Product Portfolio Lead Product Owners Product GTM, Change and Enablement CoE members BCG consulting teams BCG functional leadership
May 17, 2024
Full time
WHAT YOU'LL DO We are seeking a strong candidate with experience in Product Marketing and/or Change Management and Communications; this person will support a digital product portfolio team focused on GenAI products. The role will focus on rolling out GenAI product changes to BCG Consulting, Knowledge and Business Support teams, and on influencing user adoption and satisfaction. Please note that this role is focused on company-internal (not client-facing) marketing, communications and change management. YOU'RE GOOD AT Product marketing and change management, ideally in an agile software context Setting and driving strategies independently with minimal manager supervision; taking ownership of projects end-to-end Adopting the end users' perspective and bringing that lens to the table Prioritizing and problem-solving in a fast-paced, collaborative and service-oriented environment with a very high performance culture Defining, measuring, assessing and improving KPIs associated with GTM campaigns Managing multiple stakeholders with competing priorities Working with a virtual team spread-out across time zones Experience in GenAI will be added advantage YOU BRING (EXPERIENCE & QUALIFICATIONS) 7 - 10 years' experience; consulting manager toolkit/experience a significant plus Very strong influencing, networking and relationship building skills - with very senior stakeholders Project management experience Change or product marketing management experience Complex problem structuring and solving experience Strong written and verbal communication skills YOU'LL WORK WITH Key stakeholders include: Product Portfolio Lead Product Owners Product GTM, Change and Enablement CoE members BCG consulting teams BCG functional leadership
Our well-established agency client is seeking a Senior Account Manager to join their team 12 month FTC. Ideal candidate would have suitable Account Manager/Senior Account Manager/Project Manager experience. The role is also suited those with degree-level related courses such as communications, marketing, and business management. Responsibilities Financial management: keeping budgets, creating accurate cost estimates, raising invoices for all projects. Think commercially in all aspects of work: considering where efficiencies could be applied, or how to grow existing projects or accounts. Use of our in-house job management system to expected standards: clearly communicating to the business forecasted costs, resource, billings and using it to share costs and timings with clients. Interpret client briefs into clear, detailed, and comprehensive internal briefs to the creative studio team, including all key information distilled down into actionable insights where required. Support senior members of the team to deliver larger-scale strategic campaigns. Multi-task and successfully prioritise accounts/projects/stakeholders so that all work can be successfully delivered, and internal/external stakeholder expectations are managed. Deputise for Account Director by leading creative responses, client pitches, and large project status meetings with internal & external stakeholders; clearly communicating all information and able to respond well to challenging situations and personalities. Represent the business interests in all interactions (internal or external) in order to cultivate a positive culture, favourable external perceptions and success of the business. Requirements Ideally some experience in retail or shopper marketing. Highly proficient with Microsoft and G-Suite programmes including Word/Pages, Excel/Sheets, PowerPoint/Slides and Outlook/Gmail. Ideal candidate would have suitable Account Manager/Senior Account Manager/Project Manager experience. A passion for clear, direct, and effective communications. Strong attention to fine detail in copy and visuals. Excellent organisational, problem-solving, prioritisation and project management skills. Benefits 28 days holiday plus bank holidays per annum. Private medical insurance. Flexible/Hybrid working. Life insurance, Income protection and Contributory pension. FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions please contact us to discuss one of our many positions.
May 17, 2024
Contractor
Our well-established agency client is seeking a Senior Account Manager to join their team 12 month FTC. Ideal candidate would have suitable Account Manager/Senior Account Manager/Project Manager experience. The role is also suited those with degree-level related courses such as communications, marketing, and business management. Responsibilities Financial management: keeping budgets, creating accurate cost estimates, raising invoices for all projects. Think commercially in all aspects of work: considering where efficiencies could be applied, or how to grow existing projects or accounts. Use of our in-house job management system to expected standards: clearly communicating to the business forecasted costs, resource, billings and using it to share costs and timings with clients. Interpret client briefs into clear, detailed, and comprehensive internal briefs to the creative studio team, including all key information distilled down into actionable insights where required. Support senior members of the team to deliver larger-scale strategic campaigns. Multi-task and successfully prioritise accounts/projects/stakeholders so that all work can be successfully delivered, and internal/external stakeholder expectations are managed. Deputise for Account Director by leading creative responses, client pitches, and large project status meetings with internal & external stakeholders; clearly communicating all information and able to respond well to challenging situations and personalities. Represent the business interests in all interactions (internal or external) in order to cultivate a positive culture, favourable external perceptions and success of the business. Requirements Ideally some experience in retail or shopper marketing. Highly proficient with Microsoft and G-Suite programmes including Word/Pages, Excel/Sheets, PowerPoint/Slides and Outlook/Gmail. Ideal candidate would have suitable Account Manager/Senior Account Manager/Project Manager experience. A passion for clear, direct, and effective communications. Strong attention to fine detail in copy and visuals. Excellent organisational, problem-solving, prioritisation and project management skills. Benefits 28 days holiday plus bank holidays per annum. Private medical insurance. Flexible/Hybrid working. Life insurance, Income protection and Contributory pension. FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions please contact us to discuss one of our many positions.
ROLE OVERVIEW Croud is a digital marketing agency with a unique business model , recently named a Sunday Times Best Place to Work 2023 . We are looking for an experienced Paid Search professional with an agency background who is passionate about digital marketing and in particular PPC. The overall purpose of this role is to support the Channel Head and Strategy Directors and lead the PPC Senior Account Managers, Managers and Executives in implementing PPC strategy for key clients. You will be responsible for the management and delivery of PPC scopes for our clients, using both internal resources and our network of specialists, in order to achieve client business objectives and targets. You will lead the effective implementation of client Account Development Plans (ADPs) in order to achieve the client's annual business objectives and targets. You will also be responsible for ensuring cross-channel workflows. Croud operates a hybrid working mode l with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. RESPONSIBILITIES Client Services Working with the Client Directors/Client Services team, provide senior leadership and strategic guidance to your client portfolio. Develop & maintain strong relationships across your client base Share knowledge, new platforms and industry developments with your key clients, keeping them abreast of upcoming changes - becoming a source of truth and an industry thought leader Identify & develop opportunities to grow revenue from key clients, whether through increased investment in PPC or wider cross-channel conversations Leadership/Management Provide effective support to the PPC Management Team, maintaining standards, improving processes and streamlining delivery across the team Lead the delivery of PPC services in your team, ensuring a high quality of work that adheres to best practices and meets/exceeds client expectations Ensure all client revenues/P&L follow due process in the team Co-ordinate and delegate work amongst your team to ensure tasks are allocated effectively depending on skills and resources Manage your direct reports, including their development and training needs Commercial awareness and ownership of the commercial performance of your team and clients with a focus on costs, revenue and ways of working, to ensure profitable delivery for Croud PPC Delivery Be at the forefront of PPC by keeping up to date with industry news, new platforms and technologies Help in new business preparation and attend sales pitches as and when required. Lead new business pitches and drive the strategy for them. Attend and deliver the pitch Lead and build required key client communications and deliverables eg. QBRs, campaign reviews and client meetings Working with key stakeholders (strategy & planning, client services, etc), align strategy and ensure client needs are met with other teams across the business Develop imaginative, innovative and effective ideas and process improvements for your clients/the wider PPC team Contribute to the development of Croud's paid search proposition, positioning yourself as a key thought leader within the PPC team/wider business Key stakeholders: Direct Line Manager: PPC Strategy Director Direct Reports: PPC Sr Managers, PPC Managers, PPC Executives Key stakeholders: PPC Head of Channel, Client Strategy team, Planning team, CDDs Other stakeholders: Development Manager, Network Support Manager, Shrewsbury Operations Director, Head of Operational Process PERSON SPECIFICATION Degree level education or relevant equivalent experience In-depth demonstrable experience in Digital Marketing In-depth demonstrable experience in PPC advertising Excellent communication, organisation, and presentation skills A mathematical and analytical mind Exceptional client service skills Highly organised and an ability to multi-task Impeccable attention to detail Excellent Microsoft Office skills which must include Excel, Word and PowerPoint Proven track record of working to deadlines Proven time management skills Proven ability to negotiate. The ability to autonomously identify opportunities, generate ideas and formulate strategies Leadership skills: managing direct reports, a motivator Extensive line management experience, mentoring & training Proven experience in client expectation management roles and situations, able to manage and direct client expectations Clear passion for digital marketing and cross channel COMPANY BENEFITS Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! Croud offers competitive starting salaries alongside numerous company benefits.On completion of the three month probation period every employee is eligible for the benefits listed on our careers site which include: 25 days holiday a year Annual performance bonus Sale commission Recruitment referrals bonus Gym membership contributions Ride to Work scheme Rail card Season Ticket loan Free fruit, breakfast cereals, snacks and tea & coffee Free home office chair and screen Enhanced maternity and paternity package Life and income protection Medical cash plan Agile Working Policy LinkedIn Learning and access to Croud Campus (our bespoke learning and development platform) Peer to peer recognition scheme 'bonusly' Team off-sites/regular socialsYear-round holiday parties Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your linemanagers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
May 17, 2024
Full time
ROLE OVERVIEW Croud is a digital marketing agency with a unique business model , recently named a Sunday Times Best Place to Work 2023 . We are looking for an experienced Paid Search professional with an agency background who is passionate about digital marketing and in particular PPC. The overall purpose of this role is to support the Channel Head and Strategy Directors and lead the PPC Senior Account Managers, Managers and Executives in implementing PPC strategy for key clients. You will be responsible for the management and delivery of PPC scopes for our clients, using both internal resources and our network of specialists, in order to achieve client business objectives and targets. You will lead the effective implementation of client Account Development Plans (ADPs) in order to achieve the client's annual business objectives and targets. You will also be responsible for ensuring cross-channel workflows. Croud operates a hybrid working mode l with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. RESPONSIBILITIES Client Services Working with the Client Directors/Client Services team, provide senior leadership and strategic guidance to your client portfolio. Develop & maintain strong relationships across your client base Share knowledge, new platforms and industry developments with your key clients, keeping them abreast of upcoming changes - becoming a source of truth and an industry thought leader Identify & develop opportunities to grow revenue from key clients, whether through increased investment in PPC or wider cross-channel conversations Leadership/Management Provide effective support to the PPC Management Team, maintaining standards, improving processes and streamlining delivery across the team Lead the delivery of PPC services in your team, ensuring a high quality of work that adheres to best practices and meets/exceeds client expectations Ensure all client revenues/P&L follow due process in the team Co-ordinate and delegate work amongst your team to ensure tasks are allocated effectively depending on skills and resources Manage your direct reports, including their development and training needs Commercial awareness and ownership of the commercial performance of your team and clients with a focus on costs, revenue and ways of working, to ensure profitable delivery for Croud PPC Delivery Be at the forefront of PPC by keeping up to date with industry news, new platforms and technologies Help in new business preparation and attend sales pitches as and when required. Lead new business pitches and drive the strategy for them. Attend and deliver the pitch Lead and build required key client communications and deliverables eg. QBRs, campaign reviews and client meetings Working with key stakeholders (strategy & planning, client services, etc), align strategy and ensure client needs are met with other teams across the business Develop imaginative, innovative and effective ideas and process improvements for your clients/the wider PPC team Contribute to the development of Croud's paid search proposition, positioning yourself as a key thought leader within the PPC team/wider business Key stakeholders: Direct Line Manager: PPC Strategy Director Direct Reports: PPC Sr Managers, PPC Managers, PPC Executives Key stakeholders: PPC Head of Channel, Client Strategy team, Planning team, CDDs Other stakeholders: Development Manager, Network Support Manager, Shrewsbury Operations Director, Head of Operational Process PERSON SPECIFICATION Degree level education or relevant equivalent experience In-depth demonstrable experience in Digital Marketing In-depth demonstrable experience in PPC advertising Excellent communication, organisation, and presentation skills A mathematical and analytical mind Exceptional client service skills Highly organised and an ability to multi-task Impeccable attention to detail Excellent Microsoft Office skills which must include Excel, Word and PowerPoint Proven track record of working to deadlines Proven time management skills Proven ability to negotiate. The ability to autonomously identify opportunities, generate ideas and formulate strategies Leadership skills: managing direct reports, a motivator Extensive line management experience, mentoring & training Proven experience in client expectation management roles and situations, able to manage and direct client expectations Clear passion for digital marketing and cross channel COMPANY BENEFITS Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! Croud offers competitive starting salaries alongside numerous company benefits.On completion of the three month probation period every employee is eligible for the benefits listed on our careers site which include: 25 days holiday a year Annual performance bonus Sale commission Recruitment referrals bonus Gym membership contributions Ride to Work scheme Rail card Season Ticket loan Free fruit, breakfast cereals, snacks and tea & coffee Free home office chair and screen Enhanced maternity and paternity package Life and income protection Medical cash plan Agile Working Policy LinkedIn Learning and access to Croud Campus (our bespoke learning and development platform) Peer to peer recognition scheme 'bonusly' Team off-sites/regular socialsYear-round holiday parties Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your linemanagers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
ROLE OVERVIEW Croud is a digital marketing agency with a unique business model , recently named Sunday Times Best Place to Work 2023 . In 2021, Croud acquired VERB Brands, a luxury performance marketing agency. VERB Brands specialises in full-service performance marketing solutions and partners with globally renowned luxury and premium brands such as Flannels, Calzedonia, Aston Martin, The Ritz, Maybourne Hotel Group and many more. We're now looking for a passionate and driven individual with a keen eye for luxury to join our SEO team as Account Director at an exciting time of growth for the agency. The overall purpose of this role is to support the Organic Strategy Director and team of Senior Account Managers, Managers, and Executives in implementing best-in-class organic strategies for key clients within the premium & luxury sector. Our clients range from premium challenger brands looking for growth within markets, to long-standing heritage brands who are looking to evolve their digital approaches. The successful candidate will recognise and aid both strategies, and be able to tailor recommendations to individual business needs. You will be responsible for the build and effective implementation of client roadmaps and development plans in order to achieve your client's annual business objectives and targets, as well as contributing to new business pitches and our innovation processes to ensure we always remain cutting edge in our craft. This role requires an analytical mindset coupled with a creative flair, willingness to take a risk, challenge, and push through change to achieve the best for our clients. Along with a proactive, can-do attitude to everything, you will also champion personal development & growth within the team. You will have excellent knowledge of all component parts of SEO and work with our specialist teams in these areas to lead on delivering a unified Organic Search strategy for luxury brands. Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. RESPONSIBILITIES Build strategic relationships with key client stakeholders, acting as a trusted advisor to formulate results-driven SEO strategies on your account Develop and execute of client strategies to increase profit while providing great customer service to clients Work together with wider teams to devise and deliver Account Development Plans (ADPs) for owned clients to sustain and grow client performance Work with the Org. Strategy Director and Snr. Account Managers to input into overall direction of department and pioneer this across the team Develop, mentor and train team members, both remotely and in person Ensure client accounts are following SEO best practice, ensuring that hygiene factors are monitored and managed accordingly Play an active role in defining SEO best practice and scalable processes that challenge luxury Stay up to date with new market tools and opportunities which would support client strategy our product offering, and share to the wider team (not limited to SEO) Surprise and delight clients through innovation, knowledge share & insight; highlighting successes on a weekly basis (monthly for smaller clients) Provide reporting and measurement of the effectiveness of campaigns, ensure client reports are delivered on time and accurately Provide direction and guidance to the SEO Executives and Managers to deliver excellence in required communication and client service standards for each client as well as generally Direct line manage a team of SEO Executives and Managers, managing monthly 1:1s and Quarterly Performance Reviews (QPRs), mentor new team members to become operational in their roles quickly and efficiently Advocate knowledge share, drive delivery of cross channel processes and sharing of tools. Lead by example and drive the team to share knowledge cross team and cross channel to support in identifying cross-channel upsells and knowledge growth Contribute to the new business process and pitches with support from wider & SEO teams Identify areas of development within existing business to upsell digital services where relevant across your client portfolio Drive overall performance within the team to achieve margin and incremental revenue month on month Proactively identify workflow efficiencies to counter ineffective process within the team - new ways of working, continuous process improvement Contribute to and supporting marketing activities including whitepapers, blog posts and industry insights specifically across SEO & luxury PERSON SPECIFICATION Degree level education or relevant equivalent experience In-depth demonstrable experience in Digital Marketing - experience within luxury is preferable, passion and interest is essential In-depth demonstrable experience in SEO advertising Excellent communication, organisation, and presentation skills A mathematical and analytical mind Exceptional client service skills Highly organised and an ability to multi-task Impeccable attention to detail Excellent Microsoft Office skills which must include Excel, Word and PowerPoint Proven track record of working to deadlines Proven time management skills The ability to autonomously identify opportunities, generate ideas and formulate strategies Leadership skills: managing direct reports, a motivator Demonstrable line management experience, mentoring & training Proven experience in client expectation management roles and situations, able to manage and direct client expectations Clear passion for digital marketing, SEO and luxury to help drive our team forward COMPANY BENEFITS Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! 25 days holiday a year with the option to purchase more Hybrid working model Annual performance bonus Recruitment referrals bonus Health & wellbeing contributions Cycle to Work scheme Free fruit, breakfast cereals and tea & coffee Regular socials and events planned Peer to peer recognition scheme 'bonusly' Enhanced maternity and paternity package Pension Employee Assistance Programme Access to Croud Campus (our bespoke learning and development platform) Life and income protection Medical cash plan Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your linemanagers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
May 17, 2024
Full time
ROLE OVERVIEW Croud is a digital marketing agency with a unique business model , recently named Sunday Times Best Place to Work 2023 . In 2021, Croud acquired VERB Brands, a luxury performance marketing agency. VERB Brands specialises in full-service performance marketing solutions and partners with globally renowned luxury and premium brands such as Flannels, Calzedonia, Aston Martin, The Ritz, Maybourne Hotel Group and many more. We're now looking for a passionate and driven individual with a keen eye for luxury to join our SEO team as Account Director at an exciting time of growth for the agency. The overall purpose of this role is to support the Organic Strategy Director and team of Senior Account Managers, Managers, and Executives in implementing best-in-class organic strategies for key clients within the premium & luxury sector. Our clients range from premium challenger brands looking for growth within markets, to long-standing heritage brands who are looking to evolve their digital approaches. The successful candidate will recognise and aid both strategies, and be able to tailor recommendations to individual business needs. You will be responsible for the build and effective implementation of client roadmaps and development plans in order to achieve your client's annual business objectives and targets, as well as contributing to new business pitches and our innovation processes to ensure we always remain cutting edge in our craft. This role requires an analytical mindset coupled with a creative flair, willingness to take a risk, challenge, and push through change to achieve the best for our clients. Along with a proactive, can-do attitude to everything, you will also champion personal development & growth within the team. You will have excellent knowledge of all component parts of SEO and work with our specialist teams in these areas to lead on delivering a unified Organic Search strategy for luxury brands. Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. RESPONSIBILITIES Build strategic relationships with key client stakeholders, acting as a trusted advisor to formulate results-driven SEO strategies on your account Develop and execute of client strategies to increase profit while providing great customer service to clients Work together with wider teams to devise and deliver Account Development Plans (ADPs) for owned clients to sustain and grow client performance Work with the Org. Strategy Director and Snr. Account Managers to input into overall direction of department and pioneer this across the team Develop, mentor and train team members, both remotely and in person Ensure client accounts are following SEO best practice, ensuring that hygiene factors are monitored and managed accordingly Play an active role in defining SEO best practice and scalable processes that challenge luxury Stay up to date with new market tools and opportunities which would support client strategy our product offering, and share to the wider team (not limited to SEO) Surprise and delight clients through innovation, knowledge share & insight; highlighting successes on a weekly basis (monthly for smaller clients) Provide reporting and measurement of the effectiveness of campaigns, ensure client reports are delivered on time and accurately Provide direction and guidance to the SEO Executives and Managers to deliver excellence in required communication and client service standards for each client as well as generally Direct line manage a team of SEO Executives and Managers, managing monthly 1:1s and Quarterly Performance Reviews (QPRs), mentor new team members to become operational in their roles quickly and efficiently Advocate knowledge share, drive delivery of cross channel processes and sharing of tools. Lead by example and drive the team to share knowledge cross team and cross channel to support in identifying cross-channel upsells and knowledge growth Contribute to the new business process and pitches with support from wider & SEO teams Identify areas of development within existing business to upsell digital services where relevant across your client portfolio Drive overall performance within the team to achieve margin and incremental revenue month on month Proactively identify workflow efficiencies to counter ineffective process within the team - new ways of working, continuous process improvement Contribute to and supporting marketing activities including whitepapers, blog posts and industry insights specifically across SEO & luxury PERSON SPECIFICATION Degree level education or relevant equivalent experience In-depth demonstrable experience in Digital Marketing - experience within luxury is preferable, passion and interest is essential In-depth demonstrable experience in SEO advertising Excellent communication, organisation, and presentation skills A mathematical and analytical mind Exceptional client service skills Highly organised and an ability to multi-task Impeccable attention to detail Excellent Microsoft Office skills which must include Excel, Word and PowerPoint Proven track record of working to deadlines Proven time management skills The ability to autonomously identify opportunities, generate ideas and formulate strategies Leadership skills: managing direct reports, a motivator Demonstrable line management experience, mentoring & training Proven experience in client expectation management roles and situations, able to manage and direct client expectations Clear passion for digital marketing, SEO and luxury to help drive our team forward COMPANY BENEFITS Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! 25 days holiday a year with the option to purchase more Hybrid working model Annual performance bonus Recruitment referrals bonus Health & wellbeing contributions Cycle to Work scheme Free fruit, breakfast cereals and tea & coffee Regular socials and events planned Peer to peer recognition scheme 'bonusly' Enhanced maternity and paternity package Pension Employee Assistance Programme Access to Croud Campus (our bespoke learning and development platform) Life and income protection Medical cash plan Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your linemanagers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
Job Opportunity: Partnerships Manager for Global Shopping Platform Contract Details: Duration: 12 months Pay: £60 per hour Working Hours: Full-time Location: Flexible hybrid or full remote working options available English/German speaking essential About Our Client: Our client provides users with a smarter way to shop. Through a comprehensive suite of tools, they offer instant access to exclusive savings, deals, rewards, and discovery, all driven by a community of online shoppers. They are committed to helping millions save money when shopping online. Position: Partnerships Manager (German Market) We are seeking a talented Partnerships Manager to join our client's international partnerships team. In this role, you will focus on the German market, prospecting, upselling, and managing a portfolio of merchants. Your goal will be to maximize partner reach and revenue while providing a world-class experience to our client's members. As a public face of the company, you will have the opportunity to effectively convey the platform's value to merchants, networks, and agency partners. Key Responsibilities: Collaborate with the Portfolio Lead to identify key prospects and develop strategies to grow partner reach based on competitor landscape, seasonality, and marketing goals. Monitor KPIs and metrics to ensure campaigns are fully optimized and partners are supported. Mentor and share best practices with the Partnerships team and other departments. Serve as the primary point of contact for client communication (calls, emails, meetings). Work with internal departments (product, engineering, growth, member experience) to ensure comprehensive partner support and tracking. Maintain excellent relationships with affiliate program managers. Represent the company at conferences and client meetings (UK & Europe travel as needed). Build strong relationships with external clients, network representatives, and agencies, and articulate the platform's value to them. Ideal Candidate Profile: Strong sales or business development experience within performance marketing, online marketing, or E-commerce. Excellent written, verbal, and in-person communication skills. Relationship-driven mindset with a focus on long-term partnerships. Problem solver with a positive attitude. Experience in account management, customer success, and upselling. Proficient in Salesforce and comfortable analysing data (Excel, pivot tables). Essential Skills and Experience: At least 2 years of affiliate experience or a performance marketing background. Strong communication and presentation skills for client-facing interactions. Experience working with merchants, especially large retailers such as Deutsche Bahn, Rewe, Otto. Data analysis skills and confidence in using Excel. A network of contacts within the industry is highly desirable. Our client is dedicated to fostering a diverse and inclusive work environment. They believe that employees perform their best when they can be their authentic selves and encourage applications from people of all backgrounds, experiences, abilities, and perspectives. Join a dynamic and supportive team where you can make a significant impact in the E-commerce and performance marketing space. Apply now to become a key player in driving our client's success in the German market!
May 17, 2024
Contractor
Job Opportunity: Partnerships Manager for Global Shopping Platform Contract Details: Duration: 12 months Pay: £60 per hour Working Hours: Full-time Location: Flexible hybrid or full remote working options available English/German speaking essential About Our Client: Our client provides users with a smarter way to shop. Through a comprehensive suite of tools, they offer instant access to exclusive savings, deals, rewards, and discovery, all driven by a community of online shoppers. They are committed to helping millions save money when shopping online. Position: Partnerships Manager (German Market) We are seeking a talented Partnerships Manager to join our client's international partnerships team. In this role, you will focus on the German market, prospecting, upselling, and managing a portfolio of merchants. Your goal will be to maximize partner reach and revenue while providing a world-class experience to our client's members. As a public face of the company, you will have the opportunity to effectively convey the platform's value to merchants, networks, and agency partners. Key Responsibilities: Collaborate with the Portfolio Lead to identify key prospects and develop strategies to grow partner reach based on competitor landscape, seasonality, and marketing goals. Monitor KPIs and metrics to ensure campaigns are fully optimized and partners are supported. Mentor and share best practices with the Partnerships team and other departments. Serve as the primary point of contact for client communication (calls, emails, meetings). Work with internal departments (product, engineering, growth, member experience) to ensure comprehensive partner support and tracking. Maintain excellent relationships with affiliate program managers. Represent the company at conferences and client meetings (UK & Europe travel as needed). Build strong relationships with external clients, network representatives, and agencies, and articulate the platform's value to them. Ideal Candidate Profile: Strong sales or business development experience within performance marketing, online marketing, or E-commerce. Excellent written, verbal, and in-person communication skills. Relationship-driven mindset with a focus on long-term partnerships. Problem solver with a positive attitude. Experience in account management, customer success, and upselling. Proficient in Salesforce and comfortable analysing data (Excel, pivot tables). Essential Skills and Experience: At least 2 years of affiliate experience or a performance marketing background. Strong communication and presentation skills for client-facing interactions. Experience working with merchants, especially large retailers such as Deutsche Bahn, Rewe, Otto. Data analysis skills and confidence in using Excel. A network of contacts within the industry is highly desirable. Our client is dedicated to fostering a diverse and inclusive work environment. They believe that employees perform their best when they can be their authentic selves and encourage applications from people of all backgrounds, experiences, abilities, and perspectives. Join a dynamic and supportive team where you can make a significant impact in the E-commerce and performance marketing space. Apply now to become a key player in driving our client's success in the German market!
Merrifield Consultants are working with a membership body to find a Policy Officer. We are looking for someone with experience in education policy with an interest in race equality to join this fantastic organisation on an interim basis. Role: Policy Officer Reports to: Senior Policy Manager Hours: 9-5 Contract: 2-3 months initially Salary: 49,000 Location: Central London Start: ASAP Job responsibilities: Support the team in the delivery and development of policy work in relation to race equality in Preparing policy statements, briefings, commentaries and research papers and conducting survey work, including analysis and report writing. Preparing materials for use in advice, training and campaigning. Participate in cross team projects, working closely with colleagues in other relevant functions including advice, organising, campaigns, communications and recruitment. Support for Project management as appropriate. Support on policy work on the impact of race inequality and systemic racism on the education system. Researching information and data in order to draft effective policies, guidance and recommendations. Supporting strategies to recruit and retain members via the policy profile of the organisation. Developing policy in relation to patterns of inequality in the workplace and in education and providing the specialist expertise for policy projects in this area. Working closely with regions and branches to understand the needs, priorities and views of members and schools/colleges in relation to this policy area. Implement strategy in relation to the policy areas. Develop relationships with external bodies and external stakeholders. Skills: Highly developed literacy and numeracy skills, commensurate with degree level. Significant policy and research experience on race equality policy in education. Resource management & planning. Significant policy experience in the field of race inequality within schools and education policy. Recent and relevant experience in a policy or research environment. Good research skills including, experience of designing research to underpin policy development. Ability to exercise judgement and make decisions within accepted parameters. Ability to write analytically and persuasively in a variety of styles for a range of audiences. Ability to produce clear and detailed written communications. For example, policy advice, policy statements and consultation responses. Good public speaking, influencing and presentation skills. Experience of working with key stakeholders to develop, disseminate and challenge policy. Strong IT skills including Microsoft Office Suite together with any other IT applications necessary. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
May 16, 2024
Seasonal
Merrifield Consultants are working with a membership body to find a Policy Officer. We are looking for someone with experience in education policy with an interest in race equality to join this fantastic organisation on an interim basis. Role: Policy Officer Reports to: Senior Policy Manager Hours: 9-5 Contract: 2-3 months initially Salary: 49,000 Location: Central London Start: ASAP Job responsibilities: Support the team in the delivery and development of policy work in relation to race equality in Preparing policy statements, briefings, commentaries and research papers and conducting survey work, including analysis and report writing. Preparing materials for use in advice, training and campaigning. Participate in cross team projects, working closely with colleagues in other relevant functions including advice, organising, campaigns, communications and recruitment. Support for Project management as appropriate. Support on policy work on the impact of race inequality and systemic racism on the education system. Researching information and data in order to draft effective policies, guidance and recommendations. Supporting strategies to recruit and retain members via the policy profile of the organisation. Developing policy in relation to patterns of inequality in the workplace and in education and providing the specialist expertise for policy projects in this area. Working closely with regions and branches to understand the needs, priorities and views of members and schools/colleges in relation to this policy area. Implement strategy in relation to the policy areas. Develop relationships with external bodies and external stakeholders. Skills: Highly developed literacy and numeracy skills, commensurate with degree level. Significant policy and research experience on race equality policy in education. Resource management & planning. Significant policy experience in the field of race inequality within schools and education policy. Recent and relevant experience in a policy or research environment. Good research skills including, experience of designing research to underpin policy development. Ability to exercise judgement and make decisions within accepted parameters. Ability to write analytically and persuasively in a variety of styles for a range of audiences. Ability to produce clear and detailed written communications. For example, policy advice, policy statements and consultation responses. Good public speaking, influencing and presentation skills. Experience of working with key stakeholders to develop, disseminate and challenge policy. Strong IT skills including Microsoft Office Suite together with any other IT applications necessary. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
About the Group The Specialist Works, part of What's Possible Group, is an independent media and marketing services agency. With an evidence-based approach, we provide media planning and buying, data science, brand partnerships and creative solutions. Our independence gives us the freedom to keep challenging the status quo to achieve even better results. Everything we do - from the people we hire to the tools we build - is about future proofing our clients. Our capabilities have been built and shaped by their needs. The Job: You will become a Specialist in the Print Media market learning various aspects on media buying as well as print formats and creative. You will liaise with customers on a daily basis, taking briefs and planning live campaigns, ensuring the specifications are delivered to suppliers with a clear and precise understanding of the required standard and timings. A high level knowledge of the print industry is required, along with a high skillset of account management. Understanding the Media landscape is also important. You will be the main point of contact for core Media clients. You will be integral in delivering the required strategy and supplier selection according to the brief. It is vital to communicate effectively with customers in order to build a strong relationship both on the phone and face to face. The role requires you to communicate and liaise with suppliers effectively and to negotiate print and media rates accordingly. Supported by the wider Media Team, you'll write great briefs for our external media partners and internal teams to produce best-in-class media proposals that innovatively deliver the strategy, all done with outstanding account handling. There will also be the opportunity to use research tools such as TGI, Touchpoints and Nielsen to uncover media, market and audience information, creating insights that will contribute to designing and developing client communication strategies. You'll have to opportunity to communicate to clients and present key parts of our work, making recommendations for their activity. You should be able to work with minimal input from managers, being fully aware of commercial opportunities within the sector. Full understanding of the businesses commercials and business goals. Location: London, Angel. Responsibilities: Main point of contact for allocated client accounts and the planning of print and media campaigns. Ensure customer commitments are met through the production of high-quality printed material; ensuring customer delivery expectations are maintained at all stages. With an enthusiasm for the world of advertising and marketing, you'll support the day-to-day lead for your clients' business and be responsible for specific projects/areas within the accounts. Own in-campaign optimisation; contributes to client-facing reports & co-ordinate Post- Campaign Analysis. Being able to run face to face meetings with clients and suppliers. Improving processes and cost-efficiency. Increase client GP through proactively presenting new ideas (new formats, offers/proposition, strategies, short term offers). Stay abreast of developments within the marketplace and regularly recommend value adding initiatives to the Client Services team. Execute best practices through the planning process, to contribute to innovation and creativity on the accounts. Maintain effective long-term business relationships with key vendors and media owners; ensuring the company receives unrivalled quality, service, and price throughout every order. Assist in the development and training of team colleagues. Support the Media Account Manager throughout the sign-off process working with the client, finance and Specialist teams. Contribute research to support the planning process from briefing all the way through to campaign evaluation this may involve owning competitor analysis or audience reporting. Execute best practices through the planning process, to contribute to innovation and creativity on the accounts. Be a competent user of our proprietary MINT response platform, using it as a key source of insight generation (training will be provided). Write great briefs, distilling the key challenges and opportunities for clients. Regular engagement with the management team to share performance highlights and new initiatives. Aware of commercial opportunities within channel Leads by example in work ethic and standard of work. What you are able to bring: Experience in a customer focused environment including face to face. Understand media terminology and concepts. A pro-active approach in growing your clients spend and sourcing new opportunities. Highly motivated & driven. Excellent organisation skills. Strong negotiation skillset. Experience of working with external stakeholders to deliver multiple projects. Multi-tasking skills, working to deadlines across multiple projects. Excellent attention to detail and the ability to prioritise workload. Excellent communications skills, both written and verbally. Highly numerate with the ability to work diligently with numbers and data. Numerate with a good commercial understanding. Communication and presentation skills (written & oral). Experience in a delivery focused environment. Good at building rapport with customers, suppliers and colleagues. Versatility when managing members of staff. Good business acumen. An established working knowledge of Excel, Word and PowerPoint. Process led and methodical. Can work effortless within a team and on your own. We provide an exciting, fast paced, people first environment that allows everyone to grow, learn and thrive. We encourage a flexible way of working to adapt to personal circumstances, individual, and business needs. Currently trialling a 9 day fortnight, meaning staff have every other Friday off! We offer all our employees share options, and we've built a benefits package that invests in our employees' long-term personal and professional growth and wellbeing. Our Values - Passion: Y ou share your excitement about what drives you - Inquisitiveness: A sk "what's possible?". Ask "why not?". - Caring: Be a good professional, a good colleague and a good human. - Knowledge: Know plenty. Share it. Learn more. And we live them every day Sound good to you? Then get in touch. We don't bite. At The What's Possible Group our culture, our creativity and our passion is powered by people. People just like you. Diversity and difference drive innovation, not only for us but also for our clients and is at the heart of everything that we do. The What's Possible Group is proud to be an equal opportunities employer. We welcome applications from all, regardless of race, gender, disability, religion, sexual orientation or age as we seek to recruit the very best at The What's Possible Group from a diverse talent pool. If you require flexible working options please still get in touch and we'll be as accommodating as we can.
May 16, 2024
Full time
About the Group The Specialist Works, part of What's Possible Group, is an independent media and marketing services agency. With an evidence-based approach, we provide media planning and buying, data science, brand partnerships and creative solutions. Our independence gives us the freedom to keep challenging the status quo to achieve even better results. Everything we do - from the people we hire to the tools we build - is about future proofing our clients. Our capabilities have been built and shaped by their needs. The Job: You will become a Specialist in the Print Media market learning various aspects on media buying as well as print formats and creative. You will liaise with customers on a daily basis, taking briefs and planning live campaigns, ensuring the specifications are delivered to suppliers with a clear and precise understanding of the required standard and timings. A high level knowledge of the print industry is required, along with a high skillset of account management. Understanding the Media landscape is also important. You will be the main point of contact for core Media clients. You will be integral in delivering the required strategy and supplier selection according to the brief. It is vital to communicate effectively with customers in order to build a strong relationship both on the phone and face to face. The role requires you to communicate and liaise with suppliers effectively and to negotiate print and media rates accordingly. Supported by the wider Media Team, you'll write great briefs for our external media partners and internal teams to produce best-in-class media proposals that innovatively deliver the strategy, all done with outstanding account handling. There will also be the opportunity to use research tools such as TGI, Touchpoints and Nielsen to uncover media, market and audience information, creating insights that will contribute to designing and developing client communication strategies. You'll have to opportunity to communicate to clients and present key parts of our work, making recommendations for their activity. You should be able to work with minimal input from managers, being fully aware of commercial opportunities within the sector. Full understanding of the businesses commercials and business goals. Location: London, Angel. Responsibilities: Main point of contact for allocated client accounts and the planning of print and media campaigns. Ensure customer commitments are met through the production of high-quality printed material; ensuring customer delivery expectations are maintained at all stages. With an enthusiasm for the world of advertising and marketing, you'll support the day-to-day lead for your clients' business and be responsible for specific projects/areas within the accounts. Own in-campaign optimisation; contributes to client-facing reports & co-ordinate Post- Campaign Analysis. Being able to run face to face meetings with clients and suppliers. Improving processes and cost-efficiency. Increase client GP through proactively presenting new ideas (new formats, offers/proposition, strategies, short term offers). Stay abreast of developments within the marketplace and regularly recommend value adding initiatives to the Client Services team. Execute best practices through the planning process, to contribute to innovation and creativity on the accounts. Maintain effective long-term business relationships with key vendors and media owners; ensuring the company receives unrivalled quality, service, and price throughout every order. Assist in the development and training of team colleagues. Support the Media Account Manager throughout the sign-off process working with the client, finance and Specialist teams. Contribute research to support the planning process from briefing all the way through to campaign evaluation this may involve owning competitor analysis or audience reporting. Execute best practices through the planning process, to contribute to innovation and creativity on the accounts. Be a competent user of our proprietary MINT response platform, using it as a key source of insight generation (training will be provided). Write great briefs, distilling the key challenges and opportunities for clients. Regular engagement with the management team to share performance highlights and new initiatives. Aware of commercial opportunities within channel Leads by example in work ethic and standard of work. What you are able to bring: Experience in a customer focused environment including face to face. Understand media terminology and concepts. A pro-active approach in growing your clients spend and sourcing new opportunities. Highly motivated & driven. Excellent organisation skills. Strong negotiation skillset. Experience of working with external stakeholders to deliver multiple projects. Multi-tasking skills, working to deadlines across multiple projects. Excellent attention to detail and the ability to prioritise workload. Excellent communications skills, both written and verbally. Highly numerate with the ability to work diligently with numbers and data. Numerate with a good commercial understanding. Communication and presentation skills (written & oral). Experience in a delivery focused environment. Good at building rapport with customers, suppliers and colleagues. Versatility when managing members of staff. Good business acumen. An established working knowledge of Excel, Word and PowerPoint. Process led and methodical. Can work effortless within a team and on your own. We provide an exciting, fast paced, people first environment that allows everyone to grow, learn and thrive. We encourage a flexible way of working to adapt to personal circumstances, individual, and business needs. Currently trialling a 9 day fortnight, meaning staff have every other Friday off! We offer all our employees share options, and we've built a benefits package that invests in our employees' long-term personal and professional growth and wellbeing. Our Values - Passion: Y ou share your excitement about what drives you - Inquisitiveness: A sk "what's possible?". Ask "why not?". - Caring: Be a good professional, a good colleague and a good human. - Knowledge: Know plenty. Share it. Learn more. And we live them every day Sound good to you? Then get in touch. We don't bite. At The What's Possible Group our culture, our creativity and our passion is powered by people. People just like you. Diversity and difference drive innovation, not only for us but also for our clients and is at the heart of everything that we do. The What's Possible Group is proud to be an equal opportunities employer. We welcome applications from all, regardless of race, gender, disability, religion, sexual orientation or age as we seek to recruit the very best at The What's Possible Group from a diverse talent pool. If you require flexible working options please still get in touch and we'll be as accommodating as we can.
Job Title: Creative Director Salary: £70k-£90k Location: London (hybrid) role requires occasional travel to the Middle East Do you crave shaping the future of creative experiences through cutting-edge technology? Are you a visionary leader who thrives on inspiring and fostering exceptional creative talent? If so, then we want to hear from you! I am working with a creative technology agency that pushes the boundaries of creativity by merging exceptional design with cutting-edge technology to craft unforgettable experiences for their clients, working across retail, property development and workspaces. They are looking for a passionate and experienced Creative Director to join their growing team and lead the charge in crafting the future of creative technology. Requirements: Lead and manage a mixed team of developers, designers, and creative professionals, fostering a collaborative and innovative environment. Possess a minimum of 10 years of experience in a creative leadership role, ideally within a creative technology agency. Have a proven track record of developing and delivering high-impact creative campaigns across various platforms, including AR/VR, interactive installations, and digital experiences. Hold a deep understanding of the latest design trends and technologies and how they can be leveraged to achieve marketing and branding goals. Thrive in a collaborative environment and have exceptional interpersonal skills to lead, inspire, and mentor a talented team of designers, developers, and technologists. Are an effective communicator who can contribute to the creative process by offering technical insights and solutions that elevate the creative vision. Have a strong understanding of project management principles and the ability to deliver projects on time and within budget. Translate creative concepts into achievable technical plans and strategies, ensuring projects align with the agency's goals. Work closely with project managers, designers, and developers to oversee the technical aspects of projects from the initial concept right through to completion. Collaborate with clients and stakeholders to fully understand their needs and vision, ensuring the final product surpasses their expectations. Contribute to the creative process by offering technical insights and solutions that elevate the creative vision. Senior Leadership Experience: Proven track record of contributing to a senior leadership team. Experience leading development for shorter-term, project-based work. Experience with physical, interactive applications. Understanding of hardware integration, touchscreens, and various HCI devices. Champions best practices and empowers team members for success. Pragmatic in finding solutions amidst multiple constraints and viewpoints, ensuring on-time/budget delivery and acting as a voice for the team. Strong portfolio showcasing a variety of work across diverse digital platforms, highlighting contributions to both creative and technical aspects. Expertise in modern web technologies (HTML5, CSS3, JavaScript) and familiarity with server-side programming languages and frameworks. Experience with digital media software (e.g., Adobe Creative Suite), interactive design, and user experience best practices. Proven leadership skills with the ability to inspire and motivate a team. Ideally holds a Bachelor's degree in Computer Science, Digital Media, or a related field. Understanding of digital production methodologies. 12+ years of experience in a similar role within a creative agency or digital production environment. We Offer The opportunity to be at the forefront of creative technology, shaping the future of how brands connect with audiences. A collaborative and dynamic work environment where your creativity will be valued and celebrated. Competitive salary and benefits package. The chance to work on a diverse range of projects with some of the world's leading brands. If you're a creative visionary with a passion for technology and a proven track record of leading high-performing teams, we encourage you to apply! Please submit your CV and portfolio showcasing your most relevant work.
May 16, 2024
Full time
Job Title: Creative Director Salary: £70k-£90k Location: London (hybrid) role requires occasional travel to the Middle East Do you crave shaping the future of creative experiences through cutting-edge technology? Are you a visionary leader who thrives on inspiring and fostering exceptional creative talent? If so, then we want to hear from you! I am working with a creative technology agency that pushes the boundaries of creativity by merging exceptional design with cutting-edge technology to craft unforgettable experiences for their clients, working across retail, property development and workspaces. They are looking for a passionate and experienced Creative Director to join their growing team and lead the charge in crafting the future of creative technology. Requirements: Lead and manage a mixed team of developers, designers, and creative professionals, fostering a collaborative and innovative environment. Possess a minimum of 10 years of experience in a creative leadership role, ideally within a creative technology agency. Have a proven track record of developing and delivering high-impact creative campaigns across various platforms, including AR/VR, interactive installations, and digital experiences. Hold a deep understanding of the latest design trends and technologies and how they can be leveraged to achieve marketing and branding goals. Thrive in a collaborative environment and have exceptional interpersonal skills to lead, inspire, and mentor a talented team of designers, developers, and technologists. Are an effective communicator who can contribute to the creative process by offering technical insights and solutions that elevate the creative vision. Have a strong understanding of project management principles and the ability to deliver projects on time and within budget. Translate creative concepts into achievable technical plans and strategies, ensuring projects align with the agency's goals. Work closely with project managers, designers, and developers to oversee the technical aspects of projects from the initial concept right through to completion. Collaborate with clients and stakeholders to fully understand their needs and vision, ensuring the final product surpasses their expectations. Contribute to the creative process by offering technical insights and solutions that elevate the creative vision. Senior Leadership Experience: Proven track record of contributing to a senior leadership team. Experience leading development for shorter-term, project-based work. Experience with physical, interactive applications. Understanding of hardware integration, touchscreens, and various HCI devices. Champions best practices and empowers team members for success. Pragmatic in finding solutions amidst multiple constraints and viewpoints, ensuring on-time/budget delivery and acting as a voice for the team. Strong portfolio showcasing a variety of work across diverse digital platforms, highlighting contributions to both creative and technical aspects. Expertise in modern web technologies (HTML5, CSS3, JavaScript) and familiarity with server-side programming languages and frameworks. Experience with digital media software (e.g., Adobe Creative Suite), interactive design, and user experience best practices. Proven leadership skills with the ability to inspire and motivate a team. Ideally holds a Bachelor's degree in Computer Science, Digital Media, or a related field. Understanding of digital production methodologies. 12+ years of experience in a similar role within a creative agency or digital production environment. We Offer The opportunity to be at the forefront of creative technology, shaping the future of how brands connect with audiences. A collaborative and dynamic work environment where your creativity will be valued and celebrated. Competitive salary and benefits package. The chance to work on a diverse range of projects with some of the world's leading brands. If you're a creative visionary with a passion for technology and a proven track record of leading high-performing teams, we encourage you to apply! Please submit your CV and portfolio showcasing your most relevant work.
This website is operated, hosted and managed by Tag Worldwide Limited of 1-5 Poland Street, Soho, London, W1F 8PR, United Kingdom. As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate. The Account Director oversees the account and as well as other projects for our clients. The Account Director is the senior person on an account and oversees the creative, strategic and operational direction in order to deliver excellence. The Account Director is responsible for gaining a clear understanding of the existing client needs, developing and implementing relationships and strategies to increase the company's service offerings to the client. Additionally, the Account Director is responsible for the overall financial performance of the account(s) and ensuring the achievement of budgeted profit. The Account Director is responsible for savings delivery and service delivery. Must have worked with clients in the technology industry. JOB DUTIES ( denotes an "essential function") Oversee one or more account teams Manage the team to ensure the delivery of BAU operational excellence Manage the day to day client relationship Identify opportunities to develop the account Ensure the achievement of budgeted profit Provide leadership for an individual or team Directly responsible for account P&L. Analyze on a line by line where time is being spent on the account. Conduct diagnostic meetings with existing clients for process audits along with issue tracking and resolution Provide support in crafting responses to RFIs/RFPs and SOW's Provide quotes. Build and expand client pricing schedules to align with client support requirements Seek opportunities to expand service offerings Conduct budget review meetings with the client as needed Ensure regular communication with clients and manage client expectations Be the senior point of contact for the client. Be the client escalation point at a senior leadership Plan yearly scope of work/budget with the client to discuss client relationship, performance, budget, forecasting and new strategic initiatives Oversee the management of project/campaign details & coordination from start to completion Train the client on how to use internal Tag systems as required Identify opportunities to expand the business to other areas of the company Succession planning- Oversee the growth and management of staff Oversee the creation of Management Information (MI) on a regular basis, i.e. weekly, monthly and quarterly, which must include metrics for Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) Monthly reporting Provide input, along with manager's support, for Quarterly Business Review (QBR) content Take part in the Client Feedback Program to monitor client satisfaction levels May manage more than one account JOB QUALIFICATIONS Bachelor's Degree in Marketing or related field. A combination or work experience and education can be substituted. 5+ years of experience in Account Management 4-7 years sales background or project management background Minimum 3 years experience in marketing production service delivery or a sourcing role Strong subject matter expertise in Creative Production or Sourcing Working knowledge of campaign management and content production across all media channels Understanding production and versioning of TVC elements, digital and social exection , print (including direct mail, literature), Press and Out of Home (OOH) Experience with leveraging Project Management, Workflow and Digital Asset Management technology Experience with the billing cycle from invoice generation to accounts receivables Experience in more than 1 more media type Demonstrate ownership and management of one or more P&Ls Excellent written and verbal communication skills Ability to multitask, prioritize workload and must be extremely detail oriented Highly organized Motivate and lead a team WORKING CONDITIONS The salary range for this position is $145k minimum - $160k maximum per annum. Compensation varies depending on location, job-related factors such as experience, responsibilities, and business needs. This is the opportunity to work in an environment that best suits your needs, fueled by flexible hours and locations, strong supportive benefits, career training and development and, most importantly, an inclusive environment that eliminates barriers and elevates voices, giving every member of the Tag team an opportunity to be seen and heard. We've made a strong commitment to diversity and inclusion and are taking a stance on equality in the workplace. We support sustainability, in our organization and with our network of partners and suppliers. As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate. About Us We're proud of our roots. From our humble beginnings as a print shop in London, to our position today as a global leader in Marketing and Communications services. Our business is built on a strong heritage, great relationships and a talented team. Today we have one purpose, to create value for our clients by working smarter with fewer resources, enhancing efficiencies, improving their customer's experience and strengthening their brand reputation. Our clients and their customers have always been at the heart of everything we do. Our long-term partnerships, great relationships and exceptional employees have been the driving force behind our success. As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.
May 15, 2024
Full time
This website is operated, hosted and managed by Tag Worldwide Limited of 1-5 Poland Street, Soho, London, W1F 8PR, United Kingdom. As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate. The Account Director oversees the account and as well as other projects for our clients. The Account Director is the senior person on an account and oversees the creative, strategic and operational direction in order to deliver excellence. The Account Director is responsible for gaining a clear understanding of the existing client needs, developing and implementing relationships and strategies to increase the company's service offerings to the client. Additionally, the Account Director is responsible for the overall financial performance of the account(s) and ensuring the achievement of budgeted profit. The Account Director is responsible for savings delivery and service delivery. Must have worked with clients in the technology industry. JOB DUTIES ( denotes an "essential function") Oversee one or more account teams Manage the team to ensure the delivery of BAU operational excellence Manage the day to day client relationship Identify opportunities to develop the account Ensure the achievement of budgeted profit Provide leadership for an individual or team Directly responsible for account P&L. Analyze on a line by line where time is being spent on the account. Conduct diagnostic meetings with existing clients for process audits along with issue tracking and resolution Provide support in crafting responses to RFIs/RFPs and SOW's Provide quotes. Build and expand client pricing schedules to align with client support requirements Seek opportunities to expand service offerings Conduct budget review meetings with the client as needed Ensure regular communication with clients and manage client expectations Be the senior point of contact for the client. Be the client escalation point at a senior leadership Plan yearly scope of work/budget with the client to discuss client relationship, performance, budget, forecasting and new strategic initiatives Oversee the management of project/campaign details & coordination from start to completion Train the client on how to use internal Tag systems as required Identify opportunities to expand the business to other areas of the company Succession planning- Oversee the growth and management of staff Oversee the creation of Management Information (MI) on a regular basis, i.e. weekly, monthly and quarterly, which must include metrics for Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) Monthly reporting Provide input, along with manager's support, for Quarterly Business Review (QBR) content Take part in the Client Feedback Program to monitor client satisfaction levels May manage more than one account JOB QUALIFICATIONS Bachelor's Degree in Marketing or related field. A combination or work experience and education can be substituted. 5+ years of experience in Account Management 4-7 years sales background or project management background Minimum 3 years experience in marketing production service delivery or a sourcing role Strong subject matter expertise in Creative Production or Sourcing Working knowledge of campaign management and content production across all media channels Understanding production and versioning of TVC elements, digital and social exection , print (including direct mail, literature), Press and Out of Home (OOH) Experience with leveraging Project Management, Workflow and Digital Asset Management technology Experience with the billing cycle from invoice generation to accounts receivables Experience in more than 1 more media type Demonstrate ownership and management of one or more P&Ls Excellent written and verbal communication skills Ability to multitask, prioritize workload and must be extremely detail oriented Highly organized Motivate and lead a team WORKING CONDITIONS The salary range for this position is $145k minimum - $160k maximum per annum. Compensation varies depending on location, job-related factors such as experience, responsibilities, and business needs. This is the opportunity to work in an environment that best suits your needs, fueled by flexible hours and locations, strong supportive benefits, career training and development and, most importantly, an inclusive environment that eliminates barriers and elevates voices, giving every member of the Tag team an opportunity to be seen and heard. We've made a strong commitment to diversity and inclusion and are taking a stance on equality in the workplace. We support sustainability, in our organization and with our network of partners and suppliers. As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate. About Us We're proud of our roots. From our humble beginnings as a print shop in London, to our position today as a global leader in Marketing and Communications services. Our business is built on a strong heritage, great relationships and a talented team. Today we have one purpose, to create value for our clients by working smarter with fewer resources, enhancing efficiencies, improving their customer's experience and strengthening their brand reputation. Our clients and their customers have always been at the heart of everything we do. Our long-term partnerships, great relationships and exceptional employees have been the driving force behind our success. As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.
IQ Talent Solutions are delighted to be recruiting an Senior Internal Communications Executive for one of our most prestigious clients who are a global industry leader in the software sector. The role is based in Central London where there is a hybrid working policy in place. The role will pay a competitive basic salary, bonus, and industry leading benefits. Reporting into the Senior Manager within the Strategic Communications function, you will work with the EMEA Strategic Communications team to deliver effective and engaging internal communications and events across the local and EMEA region. You will work with the Senior Manager to plan and implement an inspiring and measurable internal communication plan. You will also collaborate with key business areas to drive communication programmes that support our client's technology, cultural and marketing transformation. Support the delivery of internal initiatives that boost morale while keeping our clients' colleagues connected, engaged and informed. What is expected of the Senior Internal Communications Executive? Work with the Senior Manager - Internal Communications to plan and deploy the EMEA internal communications strategy. Support the delivery of the in-house executive communications programme for the management board. Support the Senior Internal Comms Manager to improve usage and interaction with our client's Intranet and social tools and improve consistency of messaging. Develop and launch a new employee focused e-magazine to share news, information and updates that will help people to feel proud and excited to be part of the family group. Develop manager communications approach to ensure senior team members are regularly updated with relevant information and provide tools to enable easy cascade of messaging to teams through to all team members Record and update channel metrics to measure success of internal comms messaging, activities and campaigns, creating reports and helping to review the effectiveness. Create, distribute and report on an internal comms pulse survey to gather feedback on the effectiveness of internal comms activity. Develop and distribute high-quality materials that articulate the brand, vision and objectives. Produce content for internal comms channels, actively sourcing business and employee news that represents activity aligned to their business strategy and company values. Actively demonstrate the company's progress against the pillars of the company strategy and help to drive understanding of how employees contribute to its delivery. Maintain and support the development of internal comms digital platform, including internal social channels. Partner with EMEA PR and Content Operations to ensure appropriate external content is share internally, adapting for the internal audience where necessary. Support the head office divisions to share business-wide updates and engage audiences with their messaging and content. Partner with HR and on a range of ongoing business projects and initiatives to drive employee engagement and help continue to build a positive culture at within Europe and across EMEA. Partner with the Diversity, Equity & Inclusion committee to support communication and raise awareness of key DEI events and activities. Support ESG (Environmental, Social and Governance) communications across the Region. What we look for in an Senior Internal Communications Executive? Highly motivated self-starter with strong stakeholder management skills. A strong writer with an eye for detail and excellent proof-reading skills. An excellent grasp of English and proven experience in developing high-quality, targeted written communication deliverables, such as videos, Intranet content, employee newsletters, blogs, scripts. Ability to effectively communicate business strategies and complex messages in a simple and memorable way. Consistently able to meet deadlines and goals to a high-standard and within budget. Understanding of digital platforms and internal social tools. Knowledge of Microsoft Office 365 eg SharePoint and Viva Engage. Team player with positive energy, bags of initiative and a creative mindset. 2-3 years of experience in a dedicated internal communications role, either as a Senior IC Executive or Internal Communications Manager. Experience managing in-person and online/hybrid events. Proven success working closely with key influencers to deliver strategic messages. What the Senior Internal Communications Executive will receive? Competitive basic salary Annual bonus Hybrid working Industry leading benefits Opportunity to add a leading, global brand to your portfolio. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
May 15, 2024
Full time
IQ Talent Solutions are delighted to be recruiting an Senior Internal Communications Executive for one of our most prestigious clients who are a global industry leader in the software sector. The role is based in Central London where there is a hybrid working policy in place. The role will pay a competitive basic salary, bonus, and industry leading benefits. Reporting into the Senior Manager within the Strategic Communications function, you will work with the EMEA Strategic Communications team to deliver effective and engaging internal communications and events across the local and EMEA region. You will work with the Senior Manager to plan and implement an inspiring and measurable internal communication plan. You will also collaborate with key business areas to drive communication programmes that support our client's technology, cultural and marketing transformation. Support the delivery of internal initiatives that boost morale while keeping our clients' colleagues connected, engaged and informed. What is expected of the Senior Internal Communications Executive? Work with the Senior Manager - Internal Communications to plan and deploy the EMEA internal communications strategy. Support the delivery of the in-house executive communications programme for the management board. Support the Senior Internal Comms Manager to improve usage and interaction with our client's Intranet and social tools and improve consistency of messaging. Develop and launch a new employee focused e-magazine to share news, information and updates that will help people to feel proud and excited to be part of the family group. Develop manager communications approach to ensure senior team members are regularly updated with relevant information and provide tools to enable easy cascade of messaging to teams through to all team members Record and update channel metrics to measure success of internal comms messaging, activities and campaigns, creating reports and helping to review the effectiveness. Create, distribute and report on an internal comms pulse survey to gather feedback on the effectiveness of internal comms activity. Develop and distribute high-quality materials that articulate the brand, vision and objectives. Produce content for internal comms channels, actively sourcing business and employee news that represents activity aligned to their business strategy and company values. Actively demonstrate the company's progress against the pillars of the company strategy and help to drive understanding of how employees contribute to its delivery. Maintain and support the development of internal comms digital platform, including internal social channels. Partner with EMEA PR and Content Operations to ensure appropriate external content is share internally, adapting for the internal audience where necessary. Support the head office divisions to share business-wide updates and engage audiences with their messaging and content. Partner with HR and on a range of ongoing business projects and initiatives to drive employee engagement and help continue to build a positive culture at within Europe and across EMEA. Partner with the Diversity, Equity & Inclusion committee to support communication and raise awareness of key DEI events and activities. Support ESG (Environmental, Social and Governance) communications across the Region. What we look for in an Senior Internal Communications Executive? Highly motivated self-starter with strong stakeholder management skills. A strong writer with an eye for detail and excellent proof-reading skills. An excellent grasp of English and proven experience in developing high-quality, targeted written communication deliverables, such as videos, Intranet content, employee newsletters, blogs, scripts. Ability to effectively communicate business strategies and complex messages in a simple and memorable way. Consistently able to meet deadlines and goals to a high-standard and within budget. Understanding of digital platforms and internal social tools. Knowledge of Microsoft Office 365 eg SharePoint and Viva Engage. Team player with positive energy, bags of initiative and a creative mindset. 2-3 years of experience in a dedicated internal communications role, either as a Senior IC Executive or Internal Communications Manager. Experience managing in-person and online/hybrid events. Proven success working closely with key influencers to deliver strategic messages. What the Senior Internal Communications Executive will receive? Competitive basic salary Annual bonus Hybrid working Industry leading benefits Opportunity to add a leading, global brand to your portfolio. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Join an integral part of the NHS family, critical to sourcing, delivery and supply of healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales, as an ICT Category Lead. Joining NHS Supply Chain means you are part of the continued and committed contribution to supporting the NHS to deliver safe and excellent patient care, by ensuring the organisation delivers the products and services needed by the NHS, both now and in the future. The locations Nottingham or Leeds. Core role of the Category Lead As the Category Lead you will be managing the ICT Category Team, responsible for c £250M of spend, developing commercial and sourcing strategies to meet the operational/technical requirements of the ICT teams, covering areas such as System Integrators, Applications Development, Cyber, End User Compute, Networks & Infrastructure, SaaS/PaaS products, and IoT. The Category Leads will manage a specific portfolio of category strategies, delivering full category management for the area. They will have responsibility for the delivery of the category KPIs, driving savings and value along with growing market share and ensuring continuity of supply. This role with have line management responsibility for the Category Managers, Category Buyers and Procurement Assistants (where applicable) in the specific category area. The Category Leads will have accountability for building cross functional relationships with the wider organisation and externally with stakeholders, with the aim of identifying and implementing improvements in our ways of working that will create efficiencies for the organisation as well as improved value and service for our NHS customers. Day-to-day of the Category Lead: Category Management - Manage a category plan/program in line with the organisations' commercial strategyensuring realisation of synergies, like cost savings and risk-reduction, and optimisation of the category delivery,while reporting to senior colleagues. Horizon Scanning - Explore and develop a detailed understanding of external developments or emerging issues and evaluate theirpotential impact on, or usefulness to, the organisation. Information and Business Advice - Provide specialist advice on the interpretation and application of policies and procedures, resolving complex orcontentious queries and issues and enabling others to take appropriate actions. Stakeholder Engagement - Develop stakeholder engagement through identifying stakeholders, finding out their needs, issues and concerns andreacting to these to support the communication of business information and decisions. Customer Needs Clarification - Set clear objectives for each category; develop and make presentations that are tailored to the known interests,needs, issues, and concerns of decision makers and influencers within the customer organisations; gather andanalyse relevant information; and gain agreement to a statement of customer requirements. Data Collection and Analysis - Use data from a wide range of sources to analyse key themes and identify possible impacts on the business. Leadership and Direction - Lead and communicate the local delivery plan; explain how this relates to the function's strategy and action plan, and the broader organisation's mission and vision; motivate people to achieve local business goals. Performance Management - Lead, manage and report on team performance; set appropriate performance objectives for direct reports or team members and hold them accountable for achieving these, taking appropriate corrective action where necessary to ensure the achievement of team and personal objectives. The successful Category Lead will be able to demonstrate: You will need to be able to demonstrate and evidence strong leadership capability as well as well-developed and tested category management skills. Assessment - Uses comprehensive knowledge and skills to work independently while providing guidance and training to others onanalysing data from multiple sources to draw appropriate conclusions and make suitable recommendations. Verbal Communication - Applies comprehensive knowledge to act independently while providing guidance and training to others on usingclear and effective verbal communications skills to express ideas, request actions and formulate plans or policies. Negotiation - Negotiates as the organisational authority and established expert to help the organisation by obtaining consensusbetween two or more internal or external parties who may have different interests. Action Planning - Uses comprehensive knowledge and skills to work independently while providing guidance and training to others ondeveloping appropriate plans or performing necessary actions based on recommendations and requirements. Policy and procedures - Uses comprehensive knowledge and skills to work independently while providing guidance and training to others ondeveloping, monitoring, interpreting and understanding policies and procedures, while making sure they matchorganizational strategies and objectives. Contract Management - Acts as the organisation's authorities and applies expertise to maximise performance of contracts. Salary & Benefits of Category Lead Salary: £59,925 - £70,500 Annual Bonus (stretch): 15% Car Allowance - £7000 Flexible Benefits Allowance: 4% Pension Contribution (ER): 12% Hybrid working available - 1 to 2 days in the office per week. To get in touch, please click on the apply button and send your CV through to Deborah Robbins and Joe Warne who are leading this multi-role recruitment campaign.
May 15, 2024
Full time
Join an integral part of the NHS family, critical to sourcing, delivery and supply of healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales, as an ICT Category Lead. Joining NHS Supply Chain means you are part of the continued and committed contribution to supporting the NHS to deliver safe and excellent patient care, by ensuring the organisation delivers the products and services needed by the NHS, both now and in the future. The locations Nottingham or Leeds. Core role of the Category Lead As the Category Lead you will be managing the ICT Category Team, responsible for c £250M of spend, developing commercial and sourcing strategies to meet the operational/technical requirements of the ICT teams, covering areas such as System Integrators, Applications Development, Cyber, End User Compute, Networks & Infrastructure, SaaS/PaaS products, and IoT. The Category Leads will manage a specific portfolio of category strategies, delivering full category management for the area. They will have responsibility for the delivery of the category KPIs, driving savings and value along with growing market share and ensuring continuity of supply. This role with have line management responsibility for the Category Managers, Category Buyers and Procurement Assistants (where applicable) in the specific category area. The Category Leads will have accountability for building cross functional relationships with the wider organisation and externally with stakeholders, with the aim of identifying and implementing improvements in our ways of working that will create efficiencies for the organisation as well as improved value and service for our NHS customers. Day-to-day of the Category Lead: Category Management - Manage a category plan/program in line with the organisations' commercial strategyensuring realisation of synergies, like cost savings and risk-reduction, and optimisation of the category delivery,while reporting to senior colleagues. Horizon Scanning - Explore and develop a detailed understanding of external developments or emerging issues and evaluate theirpotential impact on, or usefulness to, the organisation. Information and Business Advice - Provide specialist advice on the interpretation and application of policies and procedures, resolving complex orcontentious queries and issues and enabling others to take appropriate actions. Stakeholder Engagement - Develop stakeholder engagement through identifying stakeholders, finding out their needs, issues and concerns andreacting to these to support the communication of business information and decisions. Customer Needs Clarification - Set clear objectives for each category; develop and make presentations that are tailored to the known interests,needs, issues, and concerns of decision makers and influencers within the customer organisations; gather andanalyse relevant information; and gain agreement to a statement of customer requirements. Data Collection and Analysis - Use data from a wide range of sources to analyse key themes and identify possible impacts on the business. Leadership and Direction - Lead and communicate the local delivery plan; explain how this relates to the function's strategy and action plan, and the broader organisation's mission and vision; motivate people to achieve local business goals. Performance Management - Lead, manage and report on team performance; set appropriate performance objectives for direct reports or team members and hold them accountable for achieving these, taking appropriate corrective action where necessary to ensure the achievement of team and personal objectives. The successful Category Lead will be able to demonstrate: You will need to be able to demonstrate and evidence strong leadership capability as well as well-developed and tested category management skills. Assessment - Uses comprehensive knowledge and skills to work independently while providing guidance and training to others onanalysing data from multiple sources to draw appropriate conclusions and make suitable recommendations. Verbal Communication - Applies comprehensive knowledge to act independently while providing guidance and training to others on usingclear and effective verbal communications skills to express ideas, request actions and formulate plans or policies. Negotiation - Negotiates as the organisational authority and established expert to help the organisation by obtaining consensusbetween two or more internal or external parties who may have different interests. Action Planning - Uses comprehensive knowledge and skills to work independently while providing guidance and training to others ondeveloping appropriate plans or performing necessary actions based on recommendations and requirements. Policy and procedures - Uses comprehensive knowledge and skills to work independently while providing guidance and training to others ondeveloping, monitoring, interpreting and understanding policies and procedures, while making sure they matchorganizational strategies and objectives. Contract Management - Acts as the organisation's authorities and applies expertise to maximise performance of contracts. Salary & Benefits of Category Lead Salary: £59,925 - £70,500 Annual Bonus (stretch): 15% Car Allowance - £7000 Flexible Benefits Allowance: 4% Pension Contribution (ER): 12% Hybrid working available - 1 to 2 days in the office per week. To get in touch, please click on the apply button and send your CV through to Deborah Robbins and Joe Warne who are leading this multi-role recruitment campaign.
WHAT YOU'LL DO We are seeking a strong candidate with experience in Product Marketing and/or Change Management and Communications; this person will support a digital product portfolio team focused on GenAI products. The role will focus on rolling out GenAI product changes to BCG Consulting, Knowledge and Business Support teams, and on influencing user adoption and satisfaction. Please note that this role is focused on company-internal (not client-facing) marketing, communications and change management. YOU'RE GOOD AT Product marketing and change management, ideally in an agile software context Setting and driving strategies independently with minimal manager supervision; taking ownership of projects end-to-end Adopting the end users' perspective and bringing that lens to the table Prioritizing and problem-solving in a fast-paced, collaborative and service-oriented environment with a very high performance culture Defining, measuring, assessing and improving KPIs associated with GTM campaigns Managing multiple stakeholders with competing priorities Working with a virtual team spread-out across time zones Experience in GenAI will be added advantage YOU BRING (EXPERIENCE & QUALIFICATIONS) 4 - 7 years' experience; consulting manager toolkit/experience a significant plus Very strong influencing, networking and relationship building skills - with very senior stakeholders Project management experience Change or product marketing management experience Complex problem structuring and solving experience Strong written and verbal communication skills YOU'LL WORK WITH Key stakeholders include: Product Portfolio Lead Product Owners Product GTM, Change and Enablement CoE members BCG consulting teams BCG functional leadership
May 15, 2024
Full time
WHAT YOU'LL DO We are seeking a strong candidate with experience in Product Marketing and/or Change Management and Communications; this person will support a digital product portfolio team focused on GenAI products. The role will focus on rolling out GenAI product changes to BCG Consulting, Knowledge and Business Support teams, and on influencing user adoption and satisfaction. Please note that this role is focused on company-internal (not client-facing) marketing, communications and change management. YOU'RE GOOD AT Product marketing and change management, ideally in an agile software context Setting and driving strategies independently with minimal manager supervision; taking ownership of projects end-to-end Adopting the end users' perspective and bringing that lens to the table Prioritizing and problem-solving in a fast-paced, collaborative and service-oriented environment with a very high performance culture Defining, measuring, assessing and improving KPIs associated with GTM campaigns Managing multiple stakeholders with competing priorities Working with a virtual team spread-out across time zones Experience in GenAI will be added advantage YOU BRING (EXPERIENCE & QUALIFICATIONS) 4 - 7 years' experience; consulting manager toolkit/experience a significant plus Very strong influencing, networking and relationship building skills - with very senior stakeholders Project management experience Change or product marketing management experience Complex problem structuring and solving experience Strong written and verbal communication skills YOU'LL WORK WITH Key stakeholders include: Product Portfolio Lead Product Owners Product GTM, Change and Enablement CoE members BCG consulting teams BCG functional leadership
About us For great ambitions Emperor is here to turn ambition into success through the power of clear, confident and consistent communications. Working together, we help our clients to connect and engage with their stakeholders and audiences, so they can achieve great things. Whatever our clients' ambitions, and wherever they are in the business lifecycle, we're focused on offering them strategic expertise, outstanding creative and the very best client service. What we do and how we do it Our strategic and creative teams bring insight, communications, stories and messages to life to turn our clients' ambitions into reality. We are experts in reporting, brand, employee experience and sustainability. We create multi-channel content that drives reporting, messaging, marketing and campaigns to deliver a truly integrated experience for our clients' stakeholders and audiences. Our services include everything from digital to print, film and presentations. What we can offer you Keeping our employees happy is what makes us a great place to work. We're decent, fun and friendly people to spend time with. And we're focused on helping you achieve your great ambitions. THE ROLE The role of the Account Director is to work across a diverse portfolio of clients, delivering integrated and strategic corporate communications. The Account Director works with our print, digital, design, brand and specialist teams to deliver creative and innovative solutions. This role will beworking with our clients on a varietyof creativeprojects including corporate web builds, SEO, social media campaigns, blogs, film and animations. We're looking for an experienced Account Director with integrated experience who can strategically lead key client projects and relationships.It would also be an advantage if you have experience working across brand and employee engagement, but this isn'tessential for this role. PURPOSE To own the client relationship and have full accountability for three areas: 1. Client service - Emperor prides itself on its client service and it is a key reason why clients choose to work with us. You will be organized and efficient in your communication/documentation and, most of all, personable in the way you work with clients and colleagues. Relationships matter and when something is in doubt if a deadline is looming you will instinctively pick up the phone rather than rely on email. Delivery alone isn't enough, we want our clients to want to work with us again and again. 2. Project Lead and Programme Manager - exceptional clients will demand exceptional delivery skills. As a senior member of the team, you will be expected to lead showcase projects which demand hands on involvement from an experienced member of the team. You will also be expected to act as a Programme Manager, ensuring different work streams dovetail effectively and taking ultimate responsibility when overseeing the work of individual account/project managers. Leading the internal team is also an important part of the role. 3. Commercial success - a strong commercial awareness is critical to the role. Our client service team are at the forefront of scoping and pricing, and are accountable for delivering projects profitably. Having the confidence to talk about budget issues with clients is essential. KEY RESPONSIBILITIES 1. Client service - Proactive approach to relationship building - Day-to-day contact for clients - Provision of an exceptional client experience, from the timely issuance of agendas and contact reports to clear on-going communication and sound judgment of when to escalate issues - Act as a partner and safe pair of hands to your clients - Provide a strong management approach, giving strategic advice as regards the project delivery - Be one step ahead of the client at all times, advising of risk associated with any elements, always solutions focused - Flexible approach and attitude when challenged by clients or situations 2. Project Lead and Programme Manager - Management of delivery process from kick off to completion - Programme management, providing lateral thinking and planning as required - Lead internal team, provide necessary information in summary form, engage and inform team at regular intervals - Accurate documentation both internal and external (status reports, agendas, contact reports etc) - High standard of attention to detail; requirement to check work as senior on the project - Attend to all reporting needs - Create and manage project timelines - Manage resource effectively, communicating any change to the planned resource in good time - Production liaison/briefing/management - Lead and coordinate on new business proposals, presenting as part of a team where necessary 3. Commercial success: - Full commercial responsibility and financial accountability across your accounts - Oversee project scoping and planning, briefing, resourcing, forecasting, delivery and invoicing ensuring work is produced on time, to brief, on budget, to required profit margins and that the client is happy - Ensure that your clients are on track to meet their monthly revenue targets, invoicing through the month and managing WIP on your projects - Ensure you and your team work towards profitability on your projects and proactively address if there are any overruns - Maintain accurate and timely management data on all your accounts, and report regularly on progress Skills, knowledge & experience: - Embodies and demonstrates Emperor's Values - Aim High, Creativity Everywhere, Infectious Enthusiasm, Always Learning and Razor Sharp - Collaborative and team-worker with the ability to build strong relationships and adapt style to be equally effective, persuasive and influential across range of partnerships and projects. - Financially literate and an appreciation of how to present financial information to stakeholders - Mature leader, personable and enthusiastic team player with energy, stamina, drive and intelligence, with strong corporate communications experience - Ability to truly listen to clients, challenge where appropriate and manage their expectations - a diplomat with strong EQ/client empathy skills. - Excellent communicator both verbally and written - ability to present with confidence. - Multi-tasker with ability to prioritise tasks - ability to manage clients and projects under pressure and manage up as well as down when appropriate. - Attention to detail, ability to see the big picture and act/prioritise accordingly: able to simplify complex tasks into actionable activities for a team. - Resilient, passionate, energetic and hungry. A positive driving force within the business - with strong business acumen and commercial awareness. - Strong sense of responsibility, commitment and accountability, with a 'can-do' attitude - Team player, always willing to support colleagues, directors and clients KPI's: 1. Client service 100% client retention Maintain highest levels of service throughout your account and delivery teams. Ensure the client is happy with scores of 4 or 5 on client satisfaction survey. 2. Project Lead and Programme Manager Deliver projects smoothly Zero error on all published projects Show capability to manage the volume of work set Manage integrated workstreams to ensure a consistent standard and approach A happy internal project team Good resource management, with few last minute drop outs Strong engagement on new business pitching 3. Commercial success: Create accurate proposals using fee calculator and SOW documents, sharing with senior managers for approval. Projects delivered within budget, or evidence of successful management of project budgets Strong management of sales forecast, with no last minute movement 4. Culture: Demonstrate and be recognised for living the Emperor Principles via 360 feedback, pitch feedback and client satisfaction surveys. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
May 15, 2024
Full time
About us For great ambitions Emperor is here to turn ambition into success through the power of clear, confident and consistent communications. Working together, we help our clients to connect and engage with their stakeholders and audiences, so they can achieve great things. Whatever our clients' ambitions, and wherever they are in the business lifecycle, we're focused on offering them strategic expertise, outstanding creative and the very best client service. What we do and how we do it Our strategic and creative teams bring insight, communications, stories and messages to life to turn our clients' ambitions into reality. We are experts in reporting, brand, employee experience and sustainability. We create multi-channel content that drives reporting, messaging, marketing and campaigns to deliver a truly integrated experience for our clients' stakeholders and audiences. Our services include everything from digital to print, film and presentations. What we can offer you Keeping our employees happy is what makes us a great place to work. We're decent, fun and friendly people to spend time with. And we're focused on helping you achieve your great ambitions. THE ROLE The role of the Account Director is to work across a diverse portfolio of clients, delivering integrated and strategic corporate communications. The Account Director works with our print, digital, design, brand and specialist teams to deliver creative and innovative solutions. This role will beworking with our clients on a varietyof creativeprojects including corporate web builds, SEO, social media campaigns, blogs, film and animations. We're looking for an experienced Account Director with integrated experience who can strategically lead key client projects and relationships.It would also be an advantage if you have experience working across brand and employee engagement, but this isn'tessential for this role. PURPOSE To own the client relationship and have full accountability for three areas: 1. Client service - Emperor prides itself on its client service and it is a key reason why clients choose to work with us. You will be organized and efficient in your communication/documentation and, most of all, personable in the way you work with clients and colleagues. Relationships matter and when something is in doubt if a deadline is looming you will instinctively pick up the phone rather than rely on email. Delivery alone isn't enough, we want our clients to want to work with us again and again. 2. Project Lead and Programme Manager - exceptional clients will demand exceptional delivery skills. As a senior member of the team, you will be expected to lead showcase projects which demand hands on involvement from an experienced member of the team. You will also be expected to act as a Programme Manager, ensuring different work streams dovetail effectively and taking ultimate responsibility when overseeing the work of individual account/project managers. Leading the internal team is also an important part of the role. 3. Commercial success - a strong commercial awareness is critical to the role. Our client service team are at the forefront of scoping and pricing, and are accountable for delivering projects profitably. Having the confidence to talk about budget issues with clients is essential. KEY RESPONSIBILITIES 1. Client service - Proactive approach to relationship building - Day-to-day contact for clients - Provision of an exceptional client experience, from the timely issuance of agendas and contact reports to clear on-going communication and sound judgment of when to escalate issues - Act as a partner and safe pair of hands to your clients - Provide a strong management approach, giving strategic advice as regards the project delivery - Be one step ahead of the client at all times, advising of risk associated with any elements, always solutions focused - Flexible approach and attitude when challenged by clients or situations 2. Project Lead and Programme Manager - Management of delivery process from kick off to completion - Programme management, providing lateral thinking and planning as required - Lead internal team, provide necessary information in summary form, engage and inform team at regular intervals - Accurate documentation both internal and external (status reports, agendas, contact reports etc) - High standard of attention to detail; requirement to check work as senior on the project - Attend to all reporting needs - Create and manage project timelines - Manage resource effectively, communicating any change to the planned resource in good time - Production liaison/briefing/management - Lead and coordinate on new business proposals, presenting as part of a team where necessary 3. Commercial success: - Full commercial responsibility and financial accountability across your accounts - Oversee project scoping and planning, briefing, resourcing, forecasting, delivery and invoicing ensuring work is produced on time, to brief, on budget, to required profit margins and that the client is happy - Ensure that your clients are on track to meet their monthly revenue targets, invoicing through the month and managing WIP on your projects - Ensure you and your team work towards profitability on your projects and proactively address if there are any overruns - Maintain accurate and timely management data on all your accounts, and report regularly on progress Skills, knowledge & experience: - Embodies and demonstrates Emperor's Values - Aim High, Creativity Everywhere, Infectious Enthusiasm, Always Learning and Razor Sharp - Collaborative and team-worker with the ability to build strong relationships and adapt style to be equally effective, persuasive and influential across range of partnerships and projects. - Financially literate and an appreciation of how to present financial information to stakeholders - Mature leader, personable and enthusiastic team player with energy, stamina, drive and intelligence, with strong corporate communications experience - Ability to truly listen to clients, challenge where appropriate and manage their expectations - a diplomat with strong EQ/client empathy skills. - Excellent communicator both verbally and written - ability to present with confidence. - Multi-tasker with ability to prioritise tasks - ability to manage clients and projects under pressure and manage up as well as down when appropriate. - Attention to detail, ability to see the big picture and act/prioritise accordingly: able to simplify complex tasks into actionable activities for a team. - Resilient, passionate, energetic and hungry. A positive driving force within the business - with strong business acumen and commercial awareness. - Strong sense of responsibility, commitment and accountability, with a 'can-do' attitude - Team player, always willing to support colleagues, directors and clients KPI's: 1. Client service 100% client retention Maintain highest levels of service throughout your account and delivery teams. Ensure the client is happy with scores of 4 or 5 on client satisfaction survey. 2. Project Lead and Programme Manager Deliver projects smoothly Zero error on all published projects Show capability to manage the volume of work set Manage integrated workstreams to ensure a consistent standard and approach A happy internal project team Good resource management, with few last minute drop outs Strong engagement on new business pitching 3. Commercial success: Create accurate proposals using fee calculator and SOW documents, sharing with senior managers for approval. Projects delivered within budget, or evidence of successful management of project budgets Strong management of sales forecast, with no last minute movement 4. Culture: Demonstrate and be recognised for living the Emperor Principles via 360 feedback, pitch feedback and client satisfaction surveys. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.