Purpose of the Role To provide support to the leasing team at an exciting new build-to-rent development comprising 306 apartments in a large scale scheme in Milton Keynes city centre. Being responsible for enquiry management and registration, vetting of applicants, viewing co-ordination and diary management, as well as general leasing administrational tasks. Occasionally conducting in scheme tours/viewings. To ensure that a high level of customer service is provided to residents at all times, being a main point of contact from enquiry stage to post-viewing tour. The successful candidate will be a good team player with strong organisational and communication skills (both verbal and written), have the ability to work under pressure and a willingness to learn. A self-motivated individual, they will also be able to demonstrate reliability, flexibility and initiative. Key Responsibilities Ensuring all enquires are responded to in line with agreed service levels Completing applicant vetting requirements Booking in viewings/ diary management for the leasing team Meeting prospective tenants, conducting viewings and discussing rental values and development details Collecting viewing feedback and recording appropriately Ensuring that systems are thoroughly kept up to date and accurate for all lettings and rental data. Managing the applicant database As part of the wider site team; create a community feel through communication, events and innovations Provide first class customer service to residents and applicants Ad hoc duties as required by Leasing Manager/ General Manager/ Resident Experience Manager Providing administrative support to the Leasing Manager and Leasing team. Support with Lease-up logistics such as furniture delivery co-ordination, car park booking and lift management. Assist with new tenancy progression process inc referencing and drafting tenancy agreements Support with the conducting of check in, check out and apartment quality assurance checks. Liaise with the wider site team to ensure flats are ready for move ins Deal with enquiries from tenants, utility providers, local authorities, etc Maintain electronic files for each property in accordance with procedures The above is not an exhaustive list of duties and the individual will be expected to perform different tasks as necessitated by the evolution of the role within the asset. Skills, Knowledge and Experience Previous property experience would be advantageous but not mandatory. Good organisational skills Good verbal and written communication skills with a positive attitude and attention to detail Excellent time management Ability to multitask and to work accurately and effectively under pressure Must understand the principles and practice of customer care Ability to work in a team and understand team dynamics Personal Attributes Strong customer service ethic Positive, can-do attitude Initiative and the ability to think outside the box Common sense approach Outgoing, warm and friendly personality Team player Organised, meticulous, tenacious Excellent written and spoken etiquette IT literate Working Hours - 5 over 7 days (40 hours per week) - Flexibility is required. 9 months FTC Salary - £27,000 per annum + discretionary bonus Please see our Benefits Booklet for more information.
May 20, 2024
Full time
Purpose of the Role To provide support to the leasing team at an exciting new build-to-rent development comprising 306 apartments in a large scale scheme in Milton Keynes city centre. Being responsible for enquiry management and registration, vetting of applicants, viewing co-ordination and diary management, as well as general leasing administrational tasks. Occasionally conducting in scheme tours/viewings. To ensure that a high level of customer service is provided to residents at all times, being a main point of contact from enquiry stage to post-viewing tour. The successful candidate will be a good team player with strong organisational and communication skills (both verbal and written), have the ability to work under pressure and a willingness to learn. A self-motivated individual, they will also be able to demonstrate reliability, flexibility and initiative. Key Responsibilities Ensuring all enquires are responded to in line with agreed service levels Completing applicant vetting requirements Booking in viewings/ diary management for the leasing team Meeting prospective tenants, conducting viewings and discussing rental values and development details Collecting viewing feedback and recording appropriately Ensuring that systems are thoroughly kept up to date and accurate for all lettings and rental data. Managing the applicant database As part of the wider site team; create a community feel through communication, events and innovations Provide first class customer service to residents and applicants Ad hoc duties as required by Leasing Manager/ General Manager/ Resident Experience Manager Providing administrative support to the Leasing Manager and Leasing team. Support with Lease-up logistics such as furniture delivery co-ordination, car park booking and lift management. Assist with new tenancy progression process inc referencing and drafting tenancy agreements Support with the conducting of check in, check out and apartment quality assurance checks. Liaise with the wider site team to ensure flats are ready for move ins Deal with enquiries from tenants, utility providers, local authorities, etc Maintain electronic files for each property in accordance with procedures The above is not an exhaustive list of duties and the individual will be expected to perform different tasks as necessitated by the evolution of the role within the asset. Skills, Knowledge and Experience Previous property experience would be advantageous but not mandatory. Good organisational skills Good verbal and written communication skills with a positive attitude and attention to detail Excellent time management Ability to multitask and to work accurately and effectively under pressure Must understand the principles and practice of customer care Ability to work in a team and understand team dynamics Personal Attributes Strong customer service ethic Positive, can-do attitude Initiative and the ability to think outside the box Common sense approach Outgoing, warm and friendly personality Team player Organised, meticulous, tenacious Excellent written and spoken etiquette IT literate Working Hours - 5 over 7 days (40 hours per week) - Flexibility is required. 9 months FTC Salary - £27,000 per annum + discretionary bonus Please see our Benefits Booklet for more information.
We have a fantastic opportunity join us as our Lettings Head of Department (HoD) in our Clifton office. Our Head of departments are responsible for driving forward the lettings business in the local area as well as coaching their team to not only meet but exceed their targets. You must set the working practice standards for the lettings team and ensure you are all up to date with all lettings related legislation and at all times follow our procedures. The role includes the promotion and marketing of the department to not only maintain but also increase the annual turnover and profit margin and the maximising of cross division referral opportunities. Key Responsibilities To drive the expansion of the department, maintaining our market leader standing To build and expand Savills Lettings business and to be aware of future opportunities that will enable the office to continue to expand To carryout monthly business review meetings and monitor progress against targets To identify coaching needs for your team and then arrange/carryout the required training as well as monitoring and keeping up to date their individual development plans and to attend/nominate yourself for appropriate training. To keep abreast of National issues and their impact on your office / our business Comply with the ARLA Propertymark ways of working, strict Property Ombudsman & RICS 'Code of Practice', as well as keeping up to date with all existing and new lettings & estate agency legislation. To produce and regularly update relevant reports recording the performance of the department. To recruit new staff Monitor sickness absences To deal with any staff grievance issues raised within the department. To ensure your team are aware of the offices Health and Safety issues and monitor the work spaces and environments To be aware of all fire procedures for the office and to ensure that staff are kept up to date with current office procedures for emergency evacuations Skills and Experience: To be ARLA Qualified The ability to work efficiently under pressure with a flexible approach Meticulous attention to detail Possesses vision and is able to develop complex strategies and solutions Excellent relationship builder to generate business Focussed: commits to challenging goals and delivers consistently against these Cost management: financial and commercial acumen with excellent planning, budgeting and operational reporting skills Continuous improvement: delivers efficiency in addition to effectiveness Self-starter, who relishes challenges and strives for the best Strong team player: builds relationships and consults with others, quickly establishes trust and credibility Robust and prepared to lead from the front Diplomatic and challenging with the ability to influence others Confident with a positive outlook Strong decision maker who gives assurance Ethical with strong integrity Assessment applicants can expect during selection Screening call 3 stage interview Personality Profile Find out more about Savills offer
May 20, 2024
Full time
We have a fantastic opportunity join us as our Lettings Head of Department (HoD) in our Clifton office. Our Head of departments are responsible for driving forward the lettings business in the local area as well as coaching their team to not only meet but exceed their targets. You must set the working practice standards for the lettings team and ensure you are all up to date with all lettings related legislation and at all times follow our procedures. The role includes the promotion and marketing of the department to not only maintain but also increase the annual turnover and profit margin and the maximising of cross division referral opportunities. Key Responsibilities To drive the expansion of the department, maintaining our market leader standing To build and expand Savills Lettings business and to be aware of future opportunities that will enable the office to continue to expand To carryout monthly business review meetings and monitor progress against targets To identify coaching needs for your team and then arrange/carryout the required training as well as monitoring and keeping up to date their individual development plans and to attend/nominate yourself for appropriate training. To keep abreast of National issues and their impact on your office / our business Comply with the ARLA Propertymark ways of working, strict Property Ombudsman & RICS 'Code of Practice', as well as keeping up to date with all existing and new lettings & estate agency legislation. To produce and regularly update relevant reports recording the performance of the department. To recruit new staff Monitor sickness absences To deal with any staff grievance issues raised within the department. To ensure your team are aware of the offices Health and Safety issues and monitor the work spaces and environments To be aware of all fire procedures for the office and to ensure that staff are kept up to date with current office procedures for emergency evacuations Skills and Experience: To be ARLA Qualified The ability to work efficiently under pressure with a flexible approach Meticulous attention to detail Possesses vision and is able to develop complex strategies and solutions Excellent relationship builder to generate business Focussed: commits to challenging goals and delivers consistently against these Cost management: financial and commercial acumen with excellent planning, budgeting and operational reporting skills Continuous improvement: delivers efficiency in addition to effectiveness Self-starter, who relishes challenges and strives for the best Strong team player: builds relationships and consults with others, quickly establishes trust and credibility Robust and prepared to lead from the front Diplomatic and challenging with the ability to influence others Confident with a positive outlook Strong decision maker who gives assurance Ethical with strong integrity Assessment applicants can expect during selection Screening call 3 stage interview Personality Profile Find out more about Savills offer
Purpose of the Role To provide leasing services to a market leading co-living / BTR development of apartments in North London. To oversee lettings marketing, compliance and administration. To provide a high level of service all the way through the leasing process from initial enquiry through to move out and deposit return. Reporting to the Senior Portfolio Manager and responsible for management of a third party agent and reporting leasing progress to the client. Key Responsibilities Marketing and Letting Taking lettings enquiries; booking viewings, advising potential applicants and maintaining a log of enquiries on shared spreadsheet. Conducting viewings of the apartments and communal areas. Meeting prospective tenants, conducting viewings and negotiating rental offers. Completing applicant vetting requirements. Completing new let paperwork in line with strict procedures, including legislative requirements. Completing inventories. Work closely with the Resident Services Manager to ensure that maintenance works and other requirements for tenancies commencing and terminating are completed on time and in full. Conduct mid-term property inspections. Asset Performance Management Providing regular letting performance reports to the Resident Services Manager and Portfolio Manager. Maintaining databases and reports to ensure prices are correct, both asking against voids and achieved against tenancies. Assisting in negotiation for renewals where needed. Utilising existing relationships with tenants to support credit control in chasing arrears, assisting in their collections and helping to manage the overall bad debt for the development, contributing to NOI and the overall rental return on the asset. The above is not an exhaustive list of duties and the individual will be expected to perform different tasks as necessitated by the evolution of the role. Skills, Knowledge and Experience Personal Attributes Desire to learn about Portfolio Management Strong customer service ethic Positive, can do attitude Initiative and the ability to think outside the box Common sense approach Outgoing, warm and friendly personality Team player Organised, meticulous, tenacious Excellent written and spoken etiquette IT literate Social media literate Previous Experience Relevant experience within a busy lettings environment essential Good understanding and knowledge of lettings best practice essential ARLA qualified preferred but not essential Proven track record of target based performance Working Hours - 0900 to 1800 between Monday and Saturday (1x day off in lieu) Salary - Up to £50,000 + Bonus Please see our Benefits Booklet for more information.
May 20, 2024
Full time
Purpose of the Role To provide leasing services to a market leading co-living / BTR development of apartments in North London. To oversee lettings marketing, compliance and administration. To provide a high level of service all the way through the leasing process from initial enquiry through to move out and deposit return. Reporting to the Senior Portfolio Manager and responsible for management of a third party agent and reporting leasing progress to the client. Key Responsibilities Marketing and Letting Taking lettings enquiries; booking viewings, advising potential applicants and maintaining a log of enquiries on shared spreadsheet. Conducting viewings of the apartments and communal areas. Meeting prospective tenants, conducting viewings and negotiating rental offers. Completing applicant vetting requirements. Completing new let paperwork in line with strict procedures, including legislative requirements. Completing inventories. Work closely with the Resident Services Manager to ensure that maintenance works and other requirements for tenancies commencing and terminating are completed on time and in full. Conduct mid-term property inspections. Asset Performance Management Providing regular letting performance reports to the Resident Services Manager and Portfolio Manager. Maintaining databases and reports to ensure prices are correct, both asking against voids and achieved against tenancies. Assisting in negotiation for renewals where needed. Utilising existing relationships with tenants to support credit control in chasing arrears, assisting in their collections and helping to manage the overall bad debt for the development, contributing to NOI and the overall rental return on the asset. The above is not an exhaustive list of duties and the individual will be expected to perform different tasks as necessitated by the evolution of the role. Skills, Knowledge and Experience Personal Attributes Desire to learn about Portfolio Management Strong customer service ethic Positive, can do attitude Initiative and the ability to think outside the box Common sense approach Outgoing, warm and friendly personality Team player Organised, meticulous, tenacious Excellent written and spoken etiquette IT literate Social media literate Previous Experience Relevant experience within a busy lettings environment essential Good understanding and knowledge of lettings best practice essential ARLA qualified preferred but not essential Proven track record of target based performance Working Hours - 0900 to 1800 between Monday and Saturday (1x day off in lieu) Salary - Up to £50,000 + Bonus Please see our Benefits Booklet for more information.
Summary We are looking for an Estate Management Officer to join the Let Estate Management team who will be based at Hughenden Manor, and principally working across the Hughenden and Stowe Portfolios in Buckinghamshire. In addition to this you will support other estates based in Buckinghamshire, Oxfordshire & Berkshire where necessary. You'll provide technical support for the let estate (comprising residential, commercial and agricultural properties), taking responsibility for elements of its management, maintaining excellent systems and processes alongside data analysis, to support the efficient running of the estates. This is a permanent, full-time opportunity offering a salary of £34,000 per annum. We support hybrid working; a combination of home and site/office working. What it's like to work here You will be part of a dynamic team consisting of estate managers, rural surveyors, building surveyor, building supervisors, letting officer and an estate management officer. You will be involved with a diverse range of historic buildings on our residential, commercial and agricultural let estate portfolios located predominantly across Buckinghamshire. As well as working as a key player within your team, you will also have the opportunity to work with other Estate Management Officers across the London & South East region and help shape our ways of working. The management of our tenancies and assets, together with the relationships we have with our tenants, underpins our national £50m+ annual rental income and is absolutely essential to the delivery of our conservation work. The National Trust is the UK's biggest private landowner and you will support with the management of the properties it owns and protects. What you'll be doing Customer Service will be a vital part of your role in order to build and maintain relationships across the portfolios with tenants and colleagues. You will provide a professional support service to the Estate Managers for the management of the residential, commercial and agricultural portfolios including managing key performance indicators, completion of compliance tasks and undertaking data analysis and management. With a large portfolio of properties, you will be involved with residential re-lets, marketing, property inspections and low complexity rent reviews. Responding to requests for information, credit checks, schedules of conditions, producing GIS plans, drafting basic legal documentation and advice. From time to time you will assist with, or when appropriate, leading on low complexity property renovations. You will work closely with the building supervisor and building surveyor and be central in supporting the processing of property repairs including raising purchase orders and administration of documentation. Working as part of a wider team you'll help to care for and manage our land and buildings by supporting the delivery of the Estate Management Plans, cyclical work and wider National Trust conservation aims. Who we're looking for You can view the full role profile for this role in the document attached. This is just to provide a full picture of what is possible in this role, we'd love to hear from you if you have: A strong data management and analytical skills including to gather and interpret management information to support Estate Managers, Building Surveyors and Buildings Supervisors An understanding of residential lettings and property management including refurbishment alongside knowledge of the rural and building surveying environment Some understanding of the local letting market An understanding of the legislation relating to land and property including drafting licences and other legal agreements to support Estate Managers The ability to work as part of a team to achieve the best results, demonstrating best practice and sharing ideas and thinking The ability to develop and maintain data, systems and processes to support the effective management of the let and built estate Excellent IT, verbal and written communication skills Good consulting skills of listening, building trust and acting to deliver a high quality service Strong customer service skills whilst liaising with our tenants, partners and stakeholders. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Tax-free childcare scheme •Rental deposit loan scheme •Season ticket loan •EV car lease scheme •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
May 20, 2024
Full time
Summary We are looking for an Estate Management Officer to join the Let Estate Management team who will be based at Hughenden Manor, and principally working across the Hughenden and Stowe Portfolios in Buckinghamshire. In addition to this you will support other estates based in Buckinghamshire, Oxfordshire & Berkshire where necessary. You'll provide technical support for the let estate (comprising residential, commercial and agricultural properties), taking responsibility for elements of its management, maintaining excellent systems and processes alongside data analysis, to support the efficient running of the estates. This is a permanent, full-time opportunity offering a salary of £34,000 per annum. We support hybrid working; a combination of home and site/office working. What it's like to work here You will be part of a dynamic team consisting of estate managers, rural surveyors, building surveyor, building supervisors, letting officer and an estate management officer. You will be involved with a diverse range of historic buildings on our residential, commercial and agricultural let estate portfolios located predominantly across Buckinghamshire. As well as working as a key player within your team, you will also have the opportunity to work with other Estate Management Officers across the London & South East region and help shape our ways of working. The management of our tenancies and assets, together with the relationships we have with our tenants, underpins our national £50m+ annual rental income and is absolutely essential to the delivery of our conservation work. The National Trust is the UK's biggest private landowner and you will support with the management of the properties it owns and protects. What you'll be doing Customer Service will be a vital part of your role in order to build and maintain relationships across the portfolios with tenants and colleagues. You will provide a professional support service to the Estate Managers for the management of the residential, commercial and agricultural portfolios including managing key performance indicators, completion of compliance tasks and undertaking data analysis and management. With a large portfolio of properties, you will be involved with residential re-lets, marketing, property inspections and low complexity rent reviews. Responding to requests for information, credit checks, schedules of conditions, producing GIS plans, drafting basic legal documentation and advice. From time to time you will assist with, or when appropriate, leading on low complexity property renovations. You will work closely with the building supervisor and building surveyor and be central in supporting the processing of property repairs including raising purchase orders and administration of documentation. Working as part of a wider team you'll help to care for and manage our land and buildings by supporting the delivery of the Estate Management Plans, cyclical work and wider National Trust conservation aims. Who we're looking for You can view the full role profile for this role in the document attached. This is just to provide a full picture of what is possible in this role, we'd love to hear from you if you have: A strong data management and analytical skills including to gather and interpret management information to support Estate Managers, Building Surveyors and Buildings Supervisors An understanding of residential lettings and property management including refurbishment alongside knowledge of the rural and building surveying environment Some understanding of the local letting market An understanding of the legislation relating to land and property including drafting licences and other legal agreements to support Estate Managers The ability to work as part of a team to achieve the best results, demonstrating best practice and sharing ideas and thinking The ability to develop and maintain data, systems and processes to support the effective management of the let and built estate Excellent IT, verbal and written communication skills Good consulting skills of listening, building trust and acting to deliver a high quality service Strong customer service skills whilst liaising with our tenants, partners and stakeholders. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Tax-free childcare scheme •Rental deposit loan scheme •Season ticket loan •EV car lease scheme •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Purpose of the Role To provide site based leasing management services to an exciting new build residential development comprising 306 apartments in a scheme in Milton Keynes. To take a lead in scheme tours/viewings, vetting of applicants and the upselling of additional services within the scheme. Working closely with the leasing team to ensure a high level of customer service is provided to residents at all times, being a main point of contact from enquiry stage, viewing/tours through to resident move in. Key Responsibilities Marketing and Letting To ensure that systems are thoroughly kept up to date and accurate for all lettings and rental data, including viewing feedback Ensuring good presentation of available apartments at all times, by regularly spot checking and liaising with the cleaning team to ensure it is cleaned to a high standard at all times Co-ordinating the online marketing of available apartments Ensuring all enquires are responded to in line with agreed service levels To coordinate with 3rd party agents as required In conjunction with the General Manager/Leasing Manager - carrying out regular rent analysis & leasing performance of the local market Meeting prospective tenants, conducting viewings and negotiating rental offers Completing applicant vetting requirements Completing new let paperwork in line with strict procedures Appraising/quality checks of apartments, advising the Leasing Manager as to recommended rents for both properties coming to the market and those where tenants wish to renew Seeking and building corporate relationships with relocation agents, City employers and other agents to generate lettings enquiries Co-ordinate renewal communications and negotiations To ensure arrival packs are prepared, and keys are ready for tenant move in's As part of the wider site team; create a community feel through communication, events and innovations Ad-hoc projects provided by the General Manager/Residents Services Manager Provide first class customer service to residents and applicants Asset Performance Management Providing regular letting performance reports to the Leasing Manager/General Manager. Regular apartment appraisals and maintaining databases for reporting on rental values, both ERV and market rents, ensuring rental growth is achieved. Assisting with the negotiation of renewals where required. Where applicable, working with client-specific lease up software to increase rents and decrease voids. The above is not an exhaustive list of duties and the individual will be expected to perform different tasks as necessitated by the evolution of the role within the asset. Skills, Knowledge and Experience Personal Attributes Strong customer service ethic Positive, can-do attitude Initiative and the ability to think outside the box Common sense approach Outgoing, warm and friendly personality Team player Organised, meticulous, tenacious Excellent written and spoken etiquette IT literate Social media literate Previous Experience Relevant experience within a busy leasing environment essential Good understanding and knowledge of leasing best practice essential ARLA qualification required Proven track record of target based performance Working Hours - 5 over 7 days (42.5 hours per week) - Flexibility is required Salary - £30k based on experience + plus discretionary bonus Please see our Benefits Booklet for more information.
May 20, 2024
Full time
Purpose of the Role To provide site based leasing management services to an exciting new build residential development comprising 306 apartments in a scheme in Milton Keynes. To take a lead in scheme tours/viewings, vetting of applicants and the upselling of additional services within the scheme. Working closely with the leasing team to ensure a high level of customer service is provided to residents at all times, being a main point of contact from enquiry stage, viewing/tours through to resident move in. Key Responsibilities Marketing and Letting To ensure that systems are thoroughly kept up to date and accurate for all lettings and rental data, including viewing feedback Ensuring good presentation of available apartments at all times, by regularly spot checking and liaising with the cleaning team to ensure it is cleaned to a high standard at all times Co-ordinating the online marketing of available apartments Ensuring all enquires are responded to in line with agreed service levels To coordinate with 3rd party agents as required In conjunction with the General Manager/Leasing Manager - carrying out regular rent analysis & leasing performance of the local market Meeting prospective tenants, conducting viewings and negotiating rental offers Completing applicant vetting requirements Completing new let paperwork in line with strict procedures Appraising/quality checks of apartments, advising the Leasing Manager as to recommended rents for both properties coming to the market and those where tenants wish to renew Seeking and building corporate relationships with relocation agents, City employers and other agents to generate lettings enquiries Co-ordinate renewal communications and negotiations To ensure arrival packs are prepared, and keys are ready for tenant move in's As part of the wider site team; create a community feel through communication, events and innovations Ad-hoc projects provided by the General Manager/Residents Services Manager Provide first class customer service to residents and applicants Asset Performance Management Providing regular letting performance reports to the Leasing Manager/General Manager. Regular apartment appraisals and maintaining databases for reporting on rental values, both ERV and market rents, ensuring rental growth is achieved. Assisting with the negotiation of renewals where required. Where applicable, working with client-specific lease up software to increase rents and decrease voids. The above is not an exhaustive list of duties and the individual will be expected to perform different tasks as necessitated by the evolution of the role within the asset. Skills, Knowledge and Experience Personal Attributes Strong customer service ethic Positive, can-do attitude Initiative and the ability to think outside the box Common sense approach Outgoing, warm and friendly personality Team player Organised, meticulous, tenacious Excellent written and spoken etiquette IT literate Social media literate Previous Experience Relevant experience within a busy leasing environment essential Good understanding and knowledge of leasing best practice essential ARLA qualification required Proven track record of target based performance Working Hours - 5 over 7 days (42.5 hours per week) - Flexibility is required Salary - £30k based on experience + plus discretionary bonus Please see our Benefits Booklet for more information.
Sales & Lettings Administrator Annual Salary: £24,000 Location: Colchester Job Type: Full-time Reed in Colchester are delighted to be supporting our client seeking a dedicated Sales & Lettings Administrator to join their team and provide exceptional support to their Administration Department Manager. This role is crucial for ensuring all administrative duties related to the marketing, selling, and letting of properties are completed efficiently. You will be an integral part of a busy Administration Department, serving all branches and reporting directly to the Administration Department Manager. Day-to-day of the role: Prepare and dispatch correspondence to clients, customers, and third parties via email and letters Create and manage client and customer files on the internal CRM system Generate tenancy agreements for new rentals and renewals Download and distribute property performance reports from online portals to negotiators and clients Conduct Anti-Money Laundering (AML) checks as required Support the Department Manager with rent guarantee schedules and compliance audits Assist in updating internal templates and processes Issue and send invoices as necessary Please note that the duties listed are not exhaustive and may change as the needs of the business evolve and to provide cover for absent colleagues Required Skills & Qualifications: Strong customer service orientation Ability to multitask and adhere to deadlines Professional and presentable demeanour Keen attention to detail Excellent communication skills and the ability to maintain positive relationships with clients, colleagues, and other third parties Strong organisational and administrative skills Proficient typing skills Ability to follow instructions and show initiative when needed. Benefits: Competitive salary Opportunity to work within a supportive team environment Professional development and career progression opportunities To apply for the Sales & Lettings Administrator position, please click Apply!
May 20, 2024
Full time
Sales & Lettings Administrator Annual Salary: £24,000 Location: Colchester Job Type: Full-time Reed in Colchester are delighted to be supporting our client seeking a dedicated Sales & Lettings Administrator to join their team and provide exceptional support to their Administration Department Manager. This role is crucial for ensuring all administrative duties related to the marketing, selling, and letting of properties are completed efficiently. You will be an integral part of a busy Administration Department, serving all branches and reporting directly to the Administration Department Manager. Day-to-day of the role: Prepare and dispatch correspondence to clients, customers, and third parties via email and letters Create and manage client and customer files on the internal CRM system Generate tenancy agreements for new rentals and renewals Download and distribute property performance reports from online portals to negotiators and clients Conduct Anti-Money Laundering (AML) checks as required Support the Department Manager with rent guarantee schedules and compliance audits Assist in updating internal templates and processes Issue and send invoices as necessary Please note that the duties listed are not exhaustive and may change as the needs of the business evolve and to provide cover for absent colleagues Required Skills & Qualifications: Strong customer service orientation Ability to multitask and adhere to deadlines Professional and presentable demeanour Keen attention to detail Excellent communication skills and the ability to maintain positive relationships with clients, colleagues, and other third parties Strong organisational and administrative skills Proficient typing skills Ability to follow instructions and show initiative when needed. Benefits: Competitive salary Opportunity to work within a supportive team environment Professional development and career progression opportunities To apply for the Sales & Lettings Administrator position, please click Apply!
Job Description Uncapped Commission - Company Car/Car AllowanceWe're looking for a highly motivated Lettings Manager to complement our fantastic residential Lettings team in Stockton Heath . This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first lettings management role. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Lettings Manager? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Key responsibilities of a Lettings Manager Running a profitable and well organised office providing an effective, efficient and professional lettings service to landlords and tenants. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Lettings Manager Lettings Manager, Branch Manager, Assistant Manager or a Senior Lettings Negotiator, Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive, organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence Bridgfords have been successfully selling and renting properties for more than 180 years. Our reputation has been built on expert local knowledge, excellent customer care, and a passion for innovation. Our network of branches are all computer linked, providing our clients access to thousands of potential buyers and tenants across the North. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03667
May 19, 2024
Full time
Job Description Uncapped Commission - Company Car/Car AllowanceWe're looking for a highly motivated Lettings Manager to complement our fantastic residential Lettings team in Stockton Heath . This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first lettings management role. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Lettings Manager? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Key responsibilities of a Lettings Manager Running a profitable and well organised office providing an effective, efficient and professional lettings service to landlords and tenants. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Lettings Manager Lettings Manager, Branch Manager, Assistant Manager or a Senior Lettings Negotiator, Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive, organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence Bridgfords have been successfully selling and renting properties for more than 180 years. Our reputation has been built on expert local knowledge, excellent customer care, and a passion for innovation. Our network of branches are all computer linked, providing our clients access to thousands of potential buyers and tenants across the North. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03667
We urgently require a School Operations Manager for an outstanding school based in Greenwich. £38,000 to £41,000 Greenwich ASAP Secondary School As school Operations Manager you will serve the following Core Functions. To act as the school's Health and Safety officer and Fire Officer, and to coordinate, support and advise on all Health and Safety issues across the school and its operations. To act as the schools Educational Visits Coordinator to ensure all school trips and visits are conducted in a safe manner, and to ensure adherence to all policies and procedures to safeguard participating pupils and staff. To be responsible for monitoring and coordination of the Facilities Management contract with G4S, to liaise with all PFI stakeholders, and to coordinate the school's use of the school site and buildings during normal school hours, and also ensure out of hours coordination with other users. To act as the school's Lettings manager being responsible for organising all Lettings and out of hours school events. To act as school transport manager being responsible for all the administration of, upkeep and use of the school minibuses. Reporting to the School Business Director you will also be responsible for Health and Safety, Facilities Management, organising educational visits, lettings and school transport. If you are am Operations manager looking for a role in a supportive and rewarding environment please submit your CV ASAP.
May 19, 2024
Full time
We urgently require a School Operations Manager for an outstanding school based in Greenwich. £38,000 to £41,000 Greenwich ASAP Secondary School As school Operations Manager you will serve the following Core Functions. To act as the school's Health and Safety officer and Fire Officer, and to coordinate, support and advise on all Health and Safety issues across the school and its operations. To act as the schools Educational Visits Coordinator to ensure all school trips and visits are conducted in a safe manner, and to ensure adherence to all policies and procedures to safeguard participating pupils and staff. To be responsible for monitoring and coordination of the Facilities Management contract with G4S, to liaise with all PFI stakeholders, and to coordinate the school's use of the school site and buildings during normal school hours, and also ensure out of hours coordination with other users. To act as the school's Lettings manager being responsible for organising all Lettings and out of hours school events. To act as school transport manager being responsible for all the administration of, upkeep and use of the school minibuses. Reporting to the School Business Director you will also be responsible for Health and Safety, Facilities Management, organising educational visits, lettings and school transport. If you are am Operations manager looking for a role in a supportive and rewarding environment please submit your CV ASAP.
Nottingham Community Housing Association
Leicester, Leicestershire
Scheme Manager Leicester £15,927 per annum Monday to Friday 21 hours over 3 to 5 days - can be flexible on this but minimum is 3 days Here at NCHA we have a fantastic opportunity for the right person to join us as Scheme Manager! John Woolman House is an independent living older person's scheme for people over 55 years. This is fabulous opportunity for someone who is passionate about supporting older people to live a happy and fulfilling life. This is a rewarding and varied role where every day is challenging but worth it. Providing "More homes, great services, and better lives" is what we aim to achieve at NCHA. Do you have current knowledge of social housing and an understanding of the issues affecting older people? Are you seeking a new challenge where you can create and embed your own footprint to make a positive difference? If yes, we would love to hear from you! The Role As a Scheme manager you will provide a housing management service to tenants who live independently within the Scheme, and acting as a coordinator, signposting and liaising with tenants' families and working in partnership with external agencies to ensure tenant needs are met. You will be responsible for running the scheme as a whole, reporting repairs and completing Health and Safety checks to ensure we consistently deliver a high service at all times. You will manage voids and lettings, ensuring the scheme is maintained and being responsible for tenant engagement and involvement. You will enjoy the company of our tenants and interact with them daily to ensure you and the team are providing the best possible care that you would want for a family member yourself. Requirements: Substantial experience of supporting vulnerable people Knowledge and understanding of the issues affecting older people. You will understand the importance of team working, people's basic human rights and the needs of people from diverse social, cultural and racial backgrounds. Basic literacy and numeracy skills Basic health and safety knowledge as well as food hygiene issues is beneficial. John Woolman House is the main location but there will be a requirement of visiting other schemes in Leicester. Why work with us? In addition to generous annual leave, development opportunities and company pension, we also have many more amazing benefits at NCHA. Over to you - click apply and show us why you are suitable! Please note that we are not currently offering visa sponsorship. As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. Male Support Workers are currently under-represented in this area and we particularly welcome suitable applications.
May 19, 2024
Full time
Scheme Manager Leicester £15,927 per annum Monday to Friday 21 hours over 3 to 5 days - can be flexible on this but minimum is 3 days Here at NCHA we have a fantastic opportunity for the right person to join us as Scheme Manager! John Woolman House is an independent living older person's scheme for people over 55 years. This is fabulous opportunity for someone who is passionate about supporting older people to live a happy and fulfilling life. This is a rewarding and varied role where every day is challenging but worth it. Providing "More homes, great services, and better lives" is what we aim to achieve at NCHA. Do you have current knowledge of social housing and an understanding of the issues affecting older people? Are you seeking a new challenge where you can create and embed your own footprint to make a positive difference? If yes, we would love to hear from you! The Role As a Scheme manager you will provide a housing management service to tenants who live independently within the Scheme, and acting as a coordinator, signposting and liaising with tenants' families and working in partnership with external agencies to ensure tenant needs are met. You will be responsible for running the scheme as a whole, reporting repairs and completing Health and Safety checks to ensure we consistently deliver a high service at all times. You will manage voids and lettings, ensuring the scheme is maintained and being responsible for tenant engagement and involvement. You will enjoy the company of our tenants and interact with them daily to ensure you and the team are providing the best possible care that you would want for a family member yourself. Requirements: Substantial experience of supporting vulnerable people Knowledge and understanding of the issues affecting older people. You will understand the importance of team working, people's basic human rights and the needs of people from diverse social, cultural and racial backgrounds. Basic literacy and numeracy skills Basic health and safety knowledge as well as food hygiene issues is beneficial. John Woolman House is the main location but there will be a requirement of visiting other schemes in Leicester. Why work with us? In addition to generous annual leave, development opportunities and company pension, we also have many more amazing benefits at NCHA. Over to you - click apply and show us why you are suitable! Please note that we are not currently offering visa sponsorship. As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. Male Support Workers are currently under-represented in this area and we particularly welcome suitable applications.
Are you an experienced Lettings Manager with an eye on the future? Why not ditch the conventional humdrum of property management and join the world's first AI platform for residential property management? We are a startup property management software platform designed to simplify and streamline the rental property management process for landlords, property managers, and letting agents. Our innovative tools and services empower property professionals to efficiently manage their rental portfolios while providing a seamless experience for both landlords and tenants. About the Role You will play a pivotal role in helping landlords to onboard to the platform, managing customers' needs, and using data from the platform to help user growth. Your previous experience as a manager in a residential Lettings office will be perfect for this prop tech role. About You: Proven experience in property management, letting, or real estate industry, with a strong understanding of rental property operations. Excellent communication skills, both written and verbal, with the ability to interact professionally with tenants, property owners, and vendors. Proficiency in property management software and Microsoft Office suite (e.g., Excel, Word, Outlook Knowledge of local housing laws, fair housing standards, and regulatory requirements governing rental properties Customer-focused mindset with a commitment to delivering exceptional service to landlords and tenants. Knowledge of relationships with letting agency partners such as Rightmove, Zoopla, Referencing Providers, Maintenance Providers Responsibilities: Property Listings Management: Be a subject matter expert on following and assist landlords and tenants with enquiries Create and manage property listings on various rental platforms using the company's app Ensure accurate and engaging property descriptions, high-quality photos, and competitive rental pricing to attract prospective Undertake other duties and projects as assigned How to Apply If this role is of interest and you would like to learn more, please attach your CV to the link provided and we will be in direct contact.
May 19, 2024
Full time
Are you an experienced Lettings Manager with an eye on the future? Why not ditch the conventional humdrum of property management and join the world's first AI platform for residential property management? We are a startup property management software platform designed to simplify and streamline the rental property management process for landlords, property managers, and letting agents. Our innovative tools and services empower property professionals to efficiently manage their rental portfolios while providing a seamless experience for both landlords and tenants. About the Role You will play a pivotal role in helping landlords to onboard to the platform, managing customers' needs, and using data from the platform to help user growth. Your previous experience as a manager in a residential Lettings office will be perfect for this prop tech role. About You: Proven experience in property management, letting, or real estate industry, with a strong understanding of rental property operations. Excellent communication skills, both written and verbal, with the ability to interact professionally with tenants, property owners, and vendors. Proficiency in property management software and Microsoft Office suite (e.g., Excel, Word, Outlook Knowledge of local housing laws, fair housing standards, and regulatory requirements governing rental properties Customer-focused mindset with a commitment to delivering exceptional service to landlords and tenants. Knowledge of relationships with letting agency partners such as Rightmove, Zoopla, Referencing Providers, Maintenance Providers Responsibilities: Property Listings Management: Be a subject matter expert on following and assist landlords and tenants with enquiries Create and manage property listings on various rental platforms using the company's app Ensure accurate and engaging property descriptions, high-quality photos, and competitive rental pricing to attract prospective Undertake other duties and projects as assigned How to Apply If this role is of interest and you would like to learn more, please attach your CV to the link provided and we will be in direct contact.
AMR - Specialist Property Recruiters
Bristol, Somerset
Lettings/ Office Manager - £30k - £40k - Bristol An independent firm in Clifton are looking for a Office Manager to join their well established team. With an enthusiastic and professional approach to residential property, they offer unrivalled Customer Service and many years of knowledge and experience. Looking for a candidate with Lettings experience who share's their same ethos and passion for Bristol, the role is a pivotal one in the office and requires somebody who has the ability to work well within a team. Responsible for generating and winning new business, you will ensure office targets are met and that the team are working efficiently and in line with legislation. The ideal candidate will have a good knowledge of the Bristol Market and will be looking to join a reputable business with lots of opportunity to develop their career and be part of its continued growth. Benefits. Salary - £30k - 35k DOE - with an OTE of up to £40k Mileage allowance Private health care Parking permit Pool car For more details please call Georgia on
May 19, 2024
Full time
Lettings/ Office Manager - £30k - £40k - Bristol An independent firm in Clifton are looking for a Office Manager to join their well established team. With an enthusiastic and professional approach to residential property, they offer unrivalled Customer Service and many years of knowledge and experience. Looking for a candidate with Lettings experience who share's their same ethos and passion for Bristol, the role is a pivotal one in the office and requires somebody who has the ability to work well within a team. Responsible for generating and winning new business, you will ensure office targets are met and that the team are working efficiently and in line with legislation. The ideal candidate will have a good knowledge of the Bristol Market and will be looking to join a reputable business with lots of opportunity to develop their career and be part of its continued growth. Benefits. Salary - £30k - 35k DOE - with an OTE of up to £40k Mileage allowance Private health care Parking permit Pool car For more details please call Georgia on
Property Manager - Walton on Thames Salary: £28,000 - 30,000PA Company: Highly reputed estate agency Opportunity: Join a friendly team with an expanding lettings portfolio with a company that invests in YOU Key Focus: Providing excellent service to landlords and tenants Expectations: High standards of professionalism and performance Responsibilities: Act as a liaison between landlords, tenants, and contractors Arrange maintenance for landlords Conduct site visits and inspections Ensure compliance through efficient administration Process insurance claims Approve invoices Manage contractor relationships Arrange gas and electrical safety checks Assist with inventories, check-ins, and check-outs Negotiate deposit returns Personal Specification: Previous property management or lettings administration experience preferred ARLA/NFoPP certification beneficial Strong administration and customer service skills Exceptional multitasking and prioritization abilities Confident communication and ability to handle demanding clients under pressure Full UK driving license and access to your own car Salary: £25,000 to £30,000 (dependent on experience and qualifications) Working Hours: Monday to Friday, 9 am to 5.30 pm
May 19, 2024
Full time
Property Manager - Walton on Thames Salary: £28,000 - 30,000PA Company: Highly reputed estate agency Opportunity: Join a friendly team with an expanding lettings portfolio with a company that invests in YOU Key Focus: Providing excellent service to landlords and tenants Expectations: High standards of professionalism and performance Responsibilities: Act as a liaison between landlords, tenants, and contractors Arrange maintenance for landlords Conduct site visits and inspections Ensure compliance through efficient administration Process insurance claims Approve invoices Manage contractor relationships Arrange gas and electrical safety checks Assist with inventories, check-ins, and check-outs Negotiate deposit returns Personal Specification: Previous property management or lettings administration experience preferred ARLA/NFoPP certification beneficial Strong administration and customer service skills Exceptional multitasking and prioritization abilities Confident communication and ability to handle demanding clients under pressure Full UK driving license and access to your own car Salary: £25,000 to £30,000 (dependent on experience and qualifications) Working Hours: Monday to Friday, 9 am to 5.30 pm
Job Description OTE - £40,000 - Uncapped Commission - Career ProgressionAt Connells , we're looking for a highly motivated Senior Estate Agent to join as a Lister and List Property's for our fantastic residential sales team in branch in Leicester . A quick look at the role In this role you will be listings and gaining new instructions for properties to market whilst maintaining the highest level of customer service. You will be building report with new and existing client's customers face to face or over the phone. What's in it for you as our Branch Lister? Industry leading training and development Demonstrable career ladder Compete for top achievers awards Pay per listing Competitive basic salary with uncapped commission Company Car or Car Allowance Skills and experience required to be a successful Branch Lister Preferably an experienced Lister, Valuer, Instructions Manager , Valuations Manager, Residential Sales Manager or an Senior Estate Agent / Sales Negotiator looking for that step up and progress your career Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence holder Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04424
May 19, 2024
Full time
Job Description OTE - £40,000 - Uncapped Commission - Career ProgressionAt Connells , we're looking for a highly motivated Senior Estate Agent to join as a Lister and List Property's for our fantastic residential sales team in branch in Leicester . A quick look at the role In this role you will be listings and gaining new instructions for properties to market whilst maintaining the highest level of customer service. You will be building report with new and existing client's customers face to face or over the phone. What's in it for you as our Branch Lister? Industry leading training and development Demonstrable career ladder Compete for top achievers awards Pay per listing Competitive basic salary with uncapped commission Company Car or Car Allowance Skills and experience required to be a successful Branch Lister Preferably an experienced Lister, Valuer, Instructions Manager , Valuations Manager, Residential Sales Manager or an Senior Estate Agent / Sales Negotiator looking for that step up and progress your career Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence holder Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04424
This established agency is all about the customer experience, with a 5 star rating and an amazing social media pressence they are always at the forefont of peoples minds when they come to sell or rent their homes. They are currently looking for a Lettings Manager to join their team in Brentwood. Responsibilities for this Lettings Manager role will include: Overseeing all aspects of the lettings process, from property valuations and appraisals to tenant viewings and tenancy agreements Building and maintaining strong relationships with landlords, exceeding their expectations through clear communication and proactive management of their properties Sourcing and acquiring new properties to grow our rental portfolio Leading a team of lettings negotiators, providing coaching and mentoring to ensure they deliver exceptional customer service Managing the lettings department budget and setting achievable rental targets Ensuring compliance with all relevant legislation and regulations Skills & Experience for this Lettings Manager role: A minimum of 3 years' experience in residential lettings, ideally in a managerial role Proven track record of growing a successful lettings portfolio Excellent negotiation and communication skills, both written and verbal Ability to build strong relationships with clients and colleagues In-depth knowledge of relevant letting legislation and regulations Proficiency in property management software A positive and enthusiastic attitude with a drive to succeed Salary & Benefits for this Lettings Manager role include; £22,500 Basic up to 50% of the lettings fee. Plus Monthly bonuses and Company holidays for targets hit and 28 days holiday. Contact Details: If you are interested in this Lettings Manager role please contact Darren Moore at Rayner Personnel on (phone number removed) and please send us a copy of your CV to (url removed). Please Note: Rayner Personnel Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search.
May 19, 2024
Full time
This established agency is all about the customer experience, with a 5 star rating and an amazing social media pressence they are always at the forefont of peoples minds when they come to sell or rent their homes. They are currently looking for a Lettings Manager to join their team in Brentwood. Responsibilities for this Lettings Manager role will include: Overseeing all aspects of the lettings process, from property valuations and appraisals to tenant viewings and tenancy agreements Building and maintaining strong relationships with landlords, exceeding their expectations through clear communication and proactive management of their properties Sourcing and acquiring new properties to grow our rental portfolio Leading a team of lettings negotiators, providing coaching and mentoring to ensure they deliver exceptional customer service Managing the lettings department budget and setting achievable rental targets Ensuring compliance with all relevant legislation and regulations Skills & Experience for this Lettings Manager role: A minimum of 3 years' experience in residential lettings, ideally in a managerial role Proven track record of growing a successful lettings portfolio Excellent negotiation and communication skills, both written and verbal Ability to build strong relationships with clients and colleagues In-depth knowledge of relevant letting legislation and regulations Proficiency in property management software A positive and enthusiastic attitude with a drive to succeed Salary & Benefits for this Lettings Manager role include; £22,500 Basic up to 50% of the lettings fee. Plus Monthly bonuses and Company holidays for targets hit and 28 days holiday. Contact Details: If you are interested in this Lettings Manager role please contact Darren Moore at Rayner Personnel on (phone number removed) and please send us a copy of your CV to (url removed). Please Note: Rayner Personnel Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search.
Job Description OTE - £45,000 - Uncapped Commission - Company Car/Car Allowance - Career ProgressionAt Holroyds, part of the Connells Group, we're looking for a highly motivated Lettings Manager to complement our fantastic residential Lettings team.This is a full-time on-site Senior Manager role located in Keighley, Bradford . The Lettings Manager will be responsible for overseeing the day-to-day operations of the Lettings department, managing a team, building relationships with landlords, conducting property viewings and market appraisals, negotiating rental terms and ensuing compliance with relevant regulations and laws. Additionally you would be responsible for setting and achieving branch targets and maximizing revenue whilst ensuring excellent customer service and maintaining high standards of professionalism. Our perfect candidate Drive and tenacity to be the best Passionate about lettings and all it entails Experience in the lettings industry and managing a team Excellent communication and negotiation skills Excellent leadership and management skills Excellent organizational and time management abilities Excellent attention to detail and accuracy Proficiency in relevant software and computer applications Able to generate new business in a target driven environment Knowledge of local property market and trends Proactive and results-oriented mindset Leadership and decision-making skills Flexibility and adaptability to changing priorities Full UK driving licence What's in it for you? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance This is a fantastic office with a high performing team and a great place to work with bags of potential for the right person. Holroyds are apart of Sequence, we are an award-winning estate agency and we operate under 12 different trading names, some of which have been synonymous with estate agency for over 100 years. Our aim has always been to change the way you view estate agents. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04634
May 19, 2024
Full time
Job Description OTE - £45,000 - Uncapped Commission - Company Car/Car Allowance - Career ProgressionAt Holroyds, part of the Connells Group, we're looking for a highly motivated Lettings Manager to complement our fantastic residential Lettings team.This is a full-time on-site Senior Manager role located in Keighley, Bradford . The Lettings Manager will be responsible for overseeing the day-to-day operations of the Lettings department, managing a team, building relationships with landlords, conducting property viewings and market appraisals, negotiating rental terms and ensuing compliance with relevant regulations and laws. Additionally you would be responsible for setting and achieving branch targets and maximizing revenue whilst ensuring excellent customer service and maintaining high standards of professionalism. Our perfect candidate Drive and tenacity to be the best Passionate about lettings and all it entails Experience in the lettings industry and managing a team Excellent communication and negotiation skills Excellent leadership and management skills Excellent organizational and time management abilities Excellent attention to detail and accuracy Proficiency in relevant software and computer applications Able to generate new business in a target driven environment Knowledge of local property market and trends Proactive and results-oriented mindset Leadership and decision-making skills Flexibility and adaptability to changing priorities Full UK driving licence What's in it for you? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance This is a fantastic office with a high performing team and a great place to work with bags of potential for the right person. Holroyds are apart of Sequence, we are an award-winning estate agency and we operate under 12 different trading names, some of which have been synonymous with estate agency for over 100 years. Our aim has always been to change the way you view estate agents. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04634
School Operations Manager Secondary School Immediate Start Long Term Role to go Permanent South-East London We are looking for an operations manager to start at as soon as possible at a secondary school in the London Borough of Greenwich. The successful applicant will work alongside and be responsible to the school Business Director. Here are some of the key responsibilities of the role: Health and Safety officer and Fire Officer - coordinate, support and advise on all Health and Safety issues across the school Educational Visits Coordinator - ensure all school trips and visits are conducted in a safe manner, ensuring adherence to all policies and procedures to safeguard participating pupils and staff Lettings manager - being responsible for organising all Lettings and out of hours school events Monitoring and coordination of the Facilities Management contract with G4S, to liaise with all PFI stakeholders, and to coordinate the school's use of the school site and buildings during normal school hours School Transport Manager - being responsible for all the administration of, upkeep and use of the school minibuses This role would suit somebody who has previous experience working in a secondary school previously within a business manager of operations manager role and now looking for a long term role with a view to going permanent. Applicants should have experience of managing contracts and performance within a school environment, have excellent organisational, communication and influencing skills and the ability to work on own initiative and drive improvement. Here are some of the benefits of taking up the role: Long Term role with possibility of permanent position Great rates of pay with immediate start Well established staff team with good staff morale Opportunities for career development and CPD Learn from a long standing business director If you have the relevant experience and are available for long term Operations Manager roles immediately, please send for consideration.
May 19, 2024
Full time
School Operations Manager Secondary School Immediate Start Long Term Role to go Permanent South-East London We are looking for an operations manager to start at as soon as possible at a secondary school in the London Borough of Greenwich. The successful applicant will work alongside and be responsible to the school Business Director. Here are some of the key responsibilities of the role: Health and Safety officer and Fire Officer - coordinate, support and advise on all Health and Safety issues across the school Educational Visits Coordinator - ensure all school trips and visits are conducted in a safe manner, ensuring adherence to all policies and procedures to safeguard participating pupils and staff Lettings manager - being responsible for organising all Lettings and out of hours school events Monitoring and coordination of the Facilities Management contract with G4S, to liaise with all PFI stakeholders, and to coordinate the school's use of the school site and buildings during normal school hours School Transport Manager - being responsible for all the administration of, upkeep and use of the school minibuses This role would suit somebody who has previous experience working in a secondary school previously within a business manager of operations manager role and now looking for a long term role with a view to going permanent. Applicants should have experience of managing contracts and performance within a school environment, have excellent organisational, communication and influencing skills and the ability to work on own initiative and drive improvement. Here are some of the benefits of taking up the role: Long Term role with possibility of permanent position Great rates of pay with immediate start Well established staff team with good staff morale Opportunities for career development and CPD Learn from a long standing business director If you have the relevant experience and are available for long term Operations Manager roles immediately, please send for consideration.
Lettings Manager - Liverpool, UK Shape the Future as a Leasing Manager in Liverpool! Are you ready to build and lead a dynamic team? The Network Real Estate is seeking a top-tier Leasing Manager to establish and grow our thriving lettings team in Liverpool. Why Join Us? Team Builder: Lead the charge in creating and developing our Liverpool lettings team, focusing on winning new business and expanding our managed portfolio. Career Growth: Perfect for a commercially-minded lettings manager or senior lettings negotiator ready to advance their career. Global Expansion: Leverage our successful offices in Dubai and Miami as we launch and grow our Liverpool presence. Attractive Compensation: Competitive base salary of £20k - £25k plus commission, with OTE £30k-£35k. Some Saturday work required. Your Key Responsibilities: Business Development: Spearhead efforts to increase managed stock levels, actively seek out new landlords, and attend networking events. Team Leadership: Build, lead, and develop a vibrant lettings team. Set targets, provide training, and motivate the team to excel. Industry Expertise: Navigate property management processes, landlord compliance, and legal requirements with confidence. We're Looking For: A Visionary Leader: Someone ready to launch and grow our Liverpool lettings team, driving success from day one. Business Savvy: A leasing professional with a knack for winning new business and establishing lasting client relationships. Experienced Professional: Ideally, someone with deep knowledge of the Liverpool city centre lettings market. Perks of the Job: Global Exposure: Be part of a company with an international footprint and ambitious growth plans. Career Development: Genuine opportunities for long-term career growth in a dynamic working environment. Competitive Package: Enjoy a rewarding salary and commission structure with a fantastic office environment. Ready to take the lead in Liverpool and be a part of something big? Attach your CV to apply for this exciting Leasing Manager position today!
May 19, 2024
Full time
Lettings Manager - Liverpool, UK Shape the Future as a Leasing Manager in Liverpool! Are you ready to build and lead a dynamic team? The Network Real Estate is seeking a top-tier Leasing Manager to establish and grow our thriving lettings team in Liverpool. Why Join Us? Team Builder: Lead the charge in creating and developing our Liverpool lettings team, focusing on winning new business and expanding our managed portfolio. Career Growth: Perfect for a commercially-minded lettings manager or senior lettings negotiator ready to advance their career. Global Expansion: Leverage our successful offices in Dubai and Miami as we launch and grow our Liverpool presence. Attractive Compensation: Competitive base salary of £20k - £25k plus commission, with OTE £30k-£35k. Some Saturday work required. Your Key Responsibilities: Business Development: Spearhead efforts to increase managed stock levels, actively seek out new landlords, and attend networking events. Team Leadership: Build, lead, and develop a vibrant lettings team. Set targets, provide training, and motivate the team to excel. Industry Expertise: Navigate property management processes, landlord compliance, and legal requirements with confidence. We're Looking For: A Visionary Leader: Someone ready to launch and grow our Liverpool lettings team, driving success from day one. Business Savvy: A leasing professional with a knack for winning new business and establishing lasting client relationships. Experienced Professional: Ideally, someone with deep knowledge of the Liverpool city centre lettings market. Perks of the Job: Global Exposure: Be part of a company with an international footprint and ambitious growth plans. Career Development: Genuine opportunities for long-term career growth in a dynamic working environment. Competitive Package: Enjoy a rewarding salary and commission structure with a fantastic office environment. Ready to take the lead in Liverpool and be a part of something big? Attach your CV to apply for this exciting Leasing Manager position today!
A fantastic, rare Monday to Friday position has become available for an Estate Agent Office Manager to join this independent Estate Agent based in Birmingham city centre. My clients have developed a well established business and a great local reputation, winning multiple awards of the years. My client is looking for an Office Manager to look after the day to day running of the branch, ensuring that both the sales and lettings teams are supported and performing as best as they can. Estate Agent Office Manager - Benefits Commission structure linked to branch performance £25k - £30k basic salary plus commission based on monthly income OTE 35-40k On site parking / parking permit provided Monday to Friday only, no weekends required Opportunity to work for an award winning independent brand Company pension scheme The successful Estate Agent Office Manager will have experience as an office manager, branch manager or estate / lettings agent and be able to ensure that high standards are always achieved and opportunities are grabbed. The Estate Agent Office Manager - Duties and responsibilities Overseeing the office and ensure the office is operating well day to day. Hold daily meetings with the team to ensure productivity and offer assistance if necessary. Do staff appraisals and deal with office HR matters. Ensuring health and safety is adhered to. Ensure sales and lettings valuations are followed up on and reported back with results Ensure both the sales and lettings teams are progressing towards their monthly goals Network, lead generate and build market share creating opportunities for your valuers and negotiators. Offer training, development and mentoring to staff members. The office manager will be responsible for recruitment, advertising with recruitment agencies and all correspondence that goes with it. Estate Agent Office Manager- Experience Needed To be the Estate Agent Office Manager you will need at least 2 years' experience within the industry, with experience as an Estate Agent office manager, Branch/ Lettings Manager or senior estate agent. You will have strong communication skills with excellent interpersonal skills Understanding of the sales and lettings processes. Confident in supporting staff with training. Excellent time management and administration skills. You will be well spoken and well presented. Be a natural business minded go getter Keen eye for detail. This is a great opportunity for a passionate Estate Agent Office Manager eager to join a fantastic local brand. Contact Magnus James is a specialist recruiter for the property industry and covers the following areas, New Homes, Residential Lettings, Estate Agents, Property Management and Block Management INDLC
May 19, 2024
Full time
A fantastic, rare Monday to Friday position has become available for an Estate Agent Office Manager to join this independent Estate Agent based in Birmingham city centre. My clients have developed a well established business and a great local reputation, winning multiple awards of the years. My client is looking for an Office Manager to look after the day to day running of the branch, ensuring that both the sales and lettings teams are supported and performing as best as they can. Estate Agent Office Manager - Benefits Commission structure linked to branch performance £25k - £30k basic salary plus commission based on monthly income OTE 35-40k On site parking / parking permit provided Monday to Friday only, no weekends required Opportunity to work for an award winning independent brand Company pension scheme The successful Estate Agent Office Manager will have experience as an office manager, branch manager or estate / lettings agent and be able to ensure that high standards are always achieved and opportunities are grabbed. The Estate Agent Office Manager - Duties and responsibilities Overseeing the office and ensure the office is operating well day to day. Hold daily meetings with the team to ensure productivity and offer assistance if necessary. Do staff appraisals and deal with office HR matters. Ensuring health and safety is adhered to. Ensure sales and lettings valuations are followed up on and reported back with results Ensure both the sales and lettings teams are progressing towards their monthly goals Network, lead generate and build market share creating opportunities for your valuers and negotiators. Offer training, development and mentoring to staff members. The office manager will be responsible for recruitment, advertising with recruitment agencies and all correspondence that goes with it. Estate Agent Office Manager- Experience Needed To be the Estate Agent Office Manager you will need at least 2 years' experience within the industry, with experience as an Estate Agent office manager, Branch/ Lettings Manager or senior estate agent. You will have strong communication skills with excellent interpersonal skills Understanding of the sales and lettings processes. Confident in supporting staff with training. Excellent time management and administration skills. You will be well spoken and well presented. Be a natural business minded go getter Keen eye for detail. This is a great opportunity for a passionate Estate Agent Office Manager eager to join a fantastic local brand. Contact Magnus James is a specialist recruiter for the property industry and covers the following areas, New Homes, Residential Lettings, Estate Agents, Property Management and Block Management INDLC
Do you have at least 6 months in Residential Lettings or Property Management? Are you looking to forge a new long-term career within Property Management? If yes, this could be the opportunity for you! Due to business growth, our client a respected independent Estate Agency are currently seeking an Assistant Property Manager to join their close-knit team in Chelmsford. Our client is offering the successful Assistant Property Manager: Basic salary of up to £24,000 OTE of up to £25,000 Full training & support Career progression Full funding for relevant industry qualifications Possibility to work from home 1-2 days a week (After probation) As an Assistant Property Manager, your role will involve the following: Provide regular updates to landlords and tenants on the progress made in resolving the relevant issue. Liaising between tenants and contractors to arrange access. Liaising with contractors, booking maintenance appointments and processing routing checks to ensure we are fully compliant. Retrieving and processing valid EICR s, EPCs and Gas Safety Certificates. To be considered for the role of Assistant Property Manager you must have: At least 6 months experience working in Residential Lettings or Property Management Excellent communication skills Organised and skilled at managing your own workload Confident with a can-do attitude Due to the high amounts of applications, if you have not been contacted within 7 days please consider your application unsuccessful. This job has been posted by GCB Recruitment which is acting as the Employment Agency in relation to this job, working on behalf of their client who is confidential at this stage.
May 19, 2024
Full time
Do you have at least 6 months in Residential Lettings or Property Management? Are you looking to forge a new long-term career within Property Management? If yes, this could be the opportunity for you! Due to business growth, our client a respected independent Estate Agency are currently seeking an Assistant Property Manager to join their close-knit team in Chelmsford. Our client is offering the successful Assistant Property Manager: Basic salary of up to £24,000 OTE of up to £25,000 Full training & support Career progression Full funding for relevant industry qualifications Possibility to work from home 1-2 days a week (After probation) As an Assistant Property Manager, your role will involve the following: Provide regular updates to landlords and tenants on the progress made in resolving the relevant issue. Liaising between tenants and contractors to arrange access. Liaising with contractors, booking maintenance appointments and processing routing checks to ensure we are fully compliant. Retrieving and processing valid EICR s, EPCs and Gas Safety Certificates. To be considered for the role of Assistant Property Manager you must have: At least 6 months experience working in Residential Lettings or Property Management Excellent communication skills Organised and skilled at managing your own workload Confident with a can-do attitude Due to the high amounts of applications, if you have not been contacted within 7 days please consider your application unsuccessful. This job has been posted by GCB Recruitment which is acting as the Employment Agency in relation to this job, working on behalf of their client who is confidential at this stage.
Studio Assistant Salary: £30,000- £35,000 Based in Chelsea Office based role A contemporary boutique style service office is looking for a Studio Assistant to join their team in Chelsea. The role involves assisting in various areas such as marketing, IT, front desk and general administration. Looking for an individual with excellent communication skills and familiar in working in high end professional setting. This is a great opportunity for an experienced Office Coordinator / Studio Assistant that may have worked in a creative industry e.g. architects or interior design would be advantageous. Key duties: Ensure databases, including client details and IT records, are up to date Assist with end-of-month billing and produce reports Coordinate deliveries, greet visitors, and manage conference room bookings Provide coverage for receptionist duties during peak times or absences Upkeep of reception standard operating procedures Program Wi-Fi connections for new clients and troubleshoot connectivity issues. Assist with internet and telephone setup for clients Assisting in the development and maintenance of a marketing strategy for the Studios in collaboration with the Studios Manager Developing planning and running educational and social events in the Studios in collaboration with the Studios Manager Conduct viewings for potential clients and handle inquiries Marketing of units & coordinating moves of clients Monitoring and upkeep of lettings lists and licences for spaces. Handling potential and existing client queries on what is available Involvement with refurbishment projects. Updating website pages with unit availability/news pages/etc. Coordinating and writing blogs and postings Initiating and running postings to Instagram, Facebook. LinkedIn Update website content and manage social media accounts Create marketing materials using tools like Canva Experience Required: A multitasker with excellent organisational skills A min of 2 years administration experience A great communicator able to build and develop relationships with multiple tenants PC literate of MS Office including Word, Excel, PowerPoint and Outlook. An experienced Studio Assistant / Office Coordinator who has worked in the creative industry, e.g architects or interior design would be advantageous Experience of social media platforms as well as using Canva would be ideal Benefits: 20 days hols + closed Christmas week + BH. Increases up to 25 days for every year worked. Bonus dependant on individual performance Pension The opportunity to work in a modern and creative setting Hours: 00am - 5.45pm ( hours will vary when covering Reception: 8am-4.45pm or 9.30am-6.15pm ) Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
May 18, 2024
Full time
Studio Assistant Salary: £30,000- £35,000 Based in Chelsea Office based role A contemporary boutique style service office is looking for a Studio Assistant to join their team in Chelsea. The role involves assisting in various areas such as marketing, IT, front desk and general administration. Looking for an individual with excellent communication skills and familiar in working in high end professional setting. This is a great opportunity for an experienced Office Coordinator / Studio Assistant that may have worked in a creative industry e.g. architects or interior design would be advantageous. Key duties: Ensure databases, including client details and IT records, are up to date Assist with end-of-month billing and produce reports Coordinate deliveries, greet visitors, and manage conference room bookings Provide coverage for receptionist duties during peak times or absences Upkeep of reception standard operating procedures Program Wi-Fi connections for new clients and troubleshoot connectivity issues. Assist with internet and telephone setup for clients Assisting in the development and maintenance of a marketing strategy for the Studios in collaboration with the Studios Manager Developing planning and running educational and social events in the Studios in collaboration with the Studios Manager Conduct viewings for potential clients and handle inquiries Marketing of units & coordinating moves of clients Monitoring and upkeep of lettings lists and licences for spaces. Handling potential and existing client queries on what is available Involvement with refurbishment projects. Updating website pages with unit availability/news pages/etc. Coordinating and writing blogs and postings Initiating and running postings to Instagram, Facebook. LinkedIn Update website content and manage social media accounts Create marketing materials using tools like Canva Experience Required: A multitasker with excellent organisational skills A min of 2 years administration experience A great communicator able to build and develop relationships with multiple tenants PC literate of MS Office including Word, Excel, PowerPoint and Outlook. An experienced Studio Assistant / Office Coordinator who has worked in the creative industry, e.g architects or interior design would be advantageous Experience of social media platforms as well as using Canva would be ideal Benefits: 20 days hols + closed Christmas week + BH. Increases up to 25 days for every year worked. Bonus dependant on individual performance Pension The opportunity to work in a modern and creative setting Hours: 00am - 5.45pm ( hours will vary when covering Reception: 8am-4.45pm or 9.30am-6.15pm ) Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.