Administrator/Receptionist £15.86p/hr PAYE 6 Months Prestwick - Onsite Inside IR35 We're looking for an experienced administrator with great customer service skills to join our client based in Prestwick. The right candidate will be able to provide front of house reception and administrative support to the General Manager, the Senior Leadership Council, their direct reports, and executive teams as required. Responsibilities: • Perform front of house reception activities, including directing telephone calls to relevant employees, assisting with external courier and mail activities, and providing general assistance to enquiries from multiple sources. • Coordinate all aspects of the Prestwick Security Clearance process, including pre-employment Basic Checks, Right to Work in the UK checks, employee re-vetting at designated intervals, and Basic Checks for site tenants as applicable. • Use initiative to manage incoming requirements from customers and suppliers. • Book UK and overseas travel in line with company travel policy. • Maintain adequate inventory of office supplies via approved suppliers. • Act as the main point of contact for booking visitors through security, ordering working lunches, and ensuring the smooth running of the reception area. • Process monthly expenses and ensure accurate records are kept. • Maintain holiday planner and weekly whereabouts for the executive team. • Take notes of meeting action points as required. • Print PowerPoint packs for meetings. • Provide holiday cover for the Executive Assistant who reports to the Senior Leadership Council. • Assist the Executive Assistants and other departments with administration tasks. • Perform any other duties relevant to the job role. Required Skills and Experience: • Previous administrative or secretarial experience. • Good organizational skills. • Self-driven, professional approach with a _can-do_ attitude to daily administrative tasks. • Excellent interpersonal skills and a team-working attitude. • Sound knowledge and experience of Microsoft packages such as Word, Excel, and Outlook. • Well-developed communication and interpersonal skills. • Ability to communicate and interact accurately and clearly, in verbal and written forms, with all levels of management, customers, suppliers, and colleagues. • Ability to work with limited supervision. • Ability to efficiently plan and organize workload, tasks, activities, and events. • Professional appearance at all times. Morson is acting as an employment business in relation to this vacancy.
May 19, 2024
Full time
Administrator/Receptionist £15.86p/hr PAYE 6 Months Prestwick - Onsite Inside IR35 We're looking for an experienced administrator with great customer service skills to join our client based in Prestwick. The right candidate will be able to provide front of house reception and administrative support to the General Manager, the Senior Leadership Council, their direct reports, and executive teams as required. Responsibilities: • Perform front of house reception activities, including directing telephone calls to relevant employees, assisting with external courier and mail activities, and providing general assistance to enquiries from multiple sources. • Coordinate all aspects of the Prestwick Security Clearance process, including pre-employment Basic Checks, Right to Work in the UK checks, employee re-vetting at designated intervals, and Basic Checks for site tenants as applicable. • Use initiative to manage incoming requirements from customers and suppliers. • Book UK and overseas travel in line with company travel policy. • Maintain adequate inventory of office supplies via approved suppliers. • Act as the main point of contact for booking visitors through security, ordering working lunches, and ensuring the smooth running of the reception area. • Process monthly expenses and ensure accurate records are kept. • Maintain holiday planner and weekly whereabouts for the executive team. • Take notes of meeting action points as required. • Print PowerPoint packs for meetings. • Provide holiday cover for the Executive Assistant who reports to the Senior Leadership Council. • Assist the Executive Assistants and other departments with administration tasks. • Perform any other duties relevant to the job role. Required Skills and Experience: • Previous administrative or secretarial experience. • Good organizational skills. • Self-driven, professional approach with a _can-do_ attitude to daily administrative tasks. • Excellent interpersonal skills and a team-working attitude. • Sound knowledge and experience of Microsoft packages such as Word, Excel, and Outlook. • Well-developed communication and interpersonal skills. • Ability to communicate and interact accurately and clearly, in verbal and written forms, with all levels of management, customers, suppliers, and colleagues. • Ability to work with limited supervision. • Ability to efficiently plan and organize workload, tasks, activities, and events. • Professional appearance at all times. Morson is acting as an employment business in relation to this vacancy.
AJ Chambers are proud to be partnered with a leading Lexcel and CQS accredited law firm in the Cambridgeshire area as they look to hire a Practice Manager. In this role you will provide full support to the practice in terms of manahing the day to day running of the compliance, HR and factilities function of the firm. You will report directly to the Partners. Responsibilities Team Leader for the Accounts and Reception teams Involvement in the interviewing and selection process for new members of staff Onboarding and Offboarding of all staff members Day to day HR administration Employee Relations Production of Monthly Management Accounts Assisting with monthly payroll Attending and minute taking at the Monthly Partners Meetings Arranging, attending and minute taking at twice yearly Partners Conferences (occasionally but rarely out of office hours) Arranging the Annual Staff Conference Assisting with yearly renewals of Staff Benefits Assisting with yearly SAR audit Lead on Lexcel accreditation renewal applications Responsible for the SRA and CILEX Practice Certificate Renewals Assisting with CQS annual renewal (collation of data and documentation) Assisting with the PII renewals Liaising with bank and all other external stakeholders and third parties First Contact for Client Complaints Maintenance of Central Registers to meet requirements under SRA Codes of Conduct and Lexcel You'll Need: CIPD level 5 (or similar) 5 years + Practice Manager or Office Manager experience within a law firm What's on offer?: Competitive Salary 25 days Holiday Allowance (pro-rata) Birthday Holiday Time off for dependants (1 day per year) Pension Scheme Life Assurance Critical Illness Cover with EAP Eyecare at work scheme Subsidised Staff Social Events For more information on this role and similar opportunities, feel free to reach out directly to Dexter Brunt at AJ Chambers.
May 19, 2024
Full time
AJ Chambers are proud to be partnered with a leading Lexcel and CQS accredited law firm in the Cambridgeshire area as they look to hire a Practice Manager. In this role you will provide full support to the practice in terms of manahing the day to day running of the compliance, HR and factilities function of the firm. You will report directly to the Partners. Responsibilities Team Leader for the Accounts and Reception teams Involvement in the interviewing and selection process for new members of staff Onboarding and Offboarding of all staff members Day to day HR administration Employee Relations Production of Monthly Management Accounts Assisting with monthly payroll Attending and minute taking at the Monthly Partners Meetings Arranging, attending and minute taking at twice yearly Partners Conferences (occasionally but rarely out of office hours) Arranging the Annual Staff Conference Assisting with yearly renewals of Staff Benefits Assisting with yearly SAR audit Lead on Lexcel accreditation renewal applications Responsible for the SRA and CILEX Practice Certificate Renewals Assisting with CQS annual renewal (collation of data and documentation) Assisting with the PII renewals Liaising with bank and all other external stakeholders and third parties First Contact for Client Complaints Maintenance of Central Registers to meet requirements under SRA Codes of Conduct and Lexcel You'll Need: CIPD level 5 (or similar) 5 years + Practice Manager or Office Manager experience within a law firm What's on offer?: Competitive Salary 25 days Holiday Allowance (pro-rata) Birthday Holiday Time off for dependants (1 day per year) Pension Scheme Life Assurance Critical Illness Cover with EAP Eyecare at work scheme Subsidised Staff Social Events For more information on this role and similar opportunities, feel free to reach out directly to Dexter Brunt at AJ Chambers.
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Closing date for applications 03/04/24 Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
May 18, 2024
Full time
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Closing date for applications 03/04/24 Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Non-London: £23,400 London: £25,643 Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recr
May 18, 2024
Full time
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Non-London: £23,400 London: £25,643 Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recr
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Non-London: £23,400 London: £25,643 Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recr
May 18, 2024
Full time
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Non-London: £23,400 London: £25,643 Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recr
Student Experience Team Leader Location: Leicester Salary: £26,136 - £29,403 per annum (depending on experience), plus bonus and benefits Hours: 37.5 hours per week. Student Experience Team Leaders work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be required on a rota basis. Do you have a passion for delivering exceptional customer service and care? Then we have room for you, in a company that will recognise, reward, and grow your potential. We are Unite Students , a progressive FTSE 100 company, and the leading provider of purpose-built student accommodation in the UK. We are looking for friendly, caring and ambitious people to join us as Student Experience Team Leaders to help us provide an outstanding service to the students who call US Home. You will be responsible for the day-to-day operation of one of our properties, in an extremely varied role where no two days will be the same! You will be leading a small team of Student Experience Team Members, whilst also getting stuck in yourself to lead by example. Ensuring that our students have a world class experience will be at the heart of everything you do, whether this is supporting students in their first years away from home or working with your team to exceed our customers expectations. You will be: Supporting the day-to-day activities of the team, including delegating tasks and setting targets and working alongside the team to achieve them Responsible for the safety and security of the building and the students whilst on duty, making sure your team conducts the necessary checks Supporting the training and development of your team members to help them reach their potential Making sure your team provides a welcoming reception to all the students who call our building home and accountable for your team s responsiveness to solving our students problems Working with managers and partners to support our students wellbeing should they find themselves in vulnerable or difficult situations Organising events to create and build an inclusive community where our students can relax and be themselves Proactively driving local sales activity against given targets What we re looking for: You are able to delegate tasks fairly, bearing in mind your team s strengths and weaknesses You are hardworking and willing to get stuck in alongside your team You are a confident operator ready to take the first step into leadership You communicate effectively, by actively listening, making points logically, and by using appropriate language, tone, and gesture You remain calm and focussed, even in difficult or pressurised situations You have the ability to find a solution to a new situation or challenge You are confident working both alone on your own or as part of a team You understand and respect the diversity of others cultures, beliefs, and backgrounds. What You ll Get in Return A discretionary annual bonus so you can share in the company s success 25 days paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service A generous pension scheme - employer contributions between 5% and 11% depending on how much you save Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more! About Unite Students Founded in 1991, Unite Students is a FTSE 100 business and the UK s largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas. Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn t just what we do but who we are. People make Unite Students. Employees, students, and neighbours all contribute to building environments where we can all thrive. Room for Everyone We re proud to be an employer that embraces individuality , and we re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success , for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us. We are US. As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result. If this position sounds exciting to you, we would love to receive your application!
May 18, 2024
Full time
Student Experience Team Leader Location: Leicester Salary: £26,136 - £29,403 per annum (depending on experience), plus bonus and benefits Hours: 37.5 hours per week. Student Experience Team Leaders work 5 days out of 7, between the hours of 7am and 10pm. Weekends will be required on a rota basis. Do you have a passion for delivering exceptional customer service and care? Then we have room for you, in a company that will recognise, reward, and grow your potential. We are Unite Students , a progressive FTSE 100 company, and the leading provider of purpose-built student accommodation in the UK. We are looking for friendly, caring and ambitious people to join us as Student Experience Team Leaders to help us provide an outstanding service to the students who call US Home. You will be responsible for the day-to-day operation of one of our properties, in an extremely varied role where no two days will be the same! You will be leading a small team of Student Experience Team Members, whilst also getting stuck in yourself to lead by example. Ensuring that our students have a world class experience will be at the heart of everything you do, whether this is supporting students in their first years away from home or working with your team to exceed our customers expectations. You will be: Supporting the day-to-day activities of the team, including delegating tasks and setting targets and working alongside the team to achieve them Responsible for the safety and security of the building and the students whilst on duty, making sure your team conducts the necessary checks Supporting the training and development of your team members to help them reach their potential Making sure your team provides a welcoming reception to all the students who call our building home and accountable for your team s responsiveness to solving our students problems Working with managers and partners to support our students wellbeing should they find themselves in vulnerable or difficult situations Organising events to create and build an inclusive community where our students can relax and be themselves Proactively driving local sales activity against given targets What we re looking for: You are able to delegate tasks fairly, bearing in mind your team s strengths and weaknesses You are hardworking and willing to get stuck in alongside your team You are a confident operator ready to take the first step into leadership You communicate effectively, by actively listening, making points logically, and by using appropriate language, tone, and gesture You remain calm and focussed, even in difficult or pressurised situations You have the ability to find a solution to a new situation or challenge You are confident working both alone on your own or as part of a team You understand and respect the diversity of others cultures, beliefs, and backgrounds. What You ll Get in Return A discretionary annual bonus so you can share in the company s success 25 days paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service A generous pension scheme - employer contributions between 5% and 11% depending on how much you save Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more! About Unite Students Founded in 1991, Unite Students is a FTSE 100 business and the UK s largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas. Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn t just what we do but who we are. People make Unite Students. Employees, students, and neighbours all contribute to building environments where we can all thrive. Room for Everyone We re proud to be an employer that embraces individuality , and we re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success , for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us. We are US. As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result. If this position sounds exciting to you, we would love to receive your application!
Spa Supervisor - Full time, permanent Location: Nr Tilbury, Essex Salary: £24,000.00-£26,000.00 per annum (depending on experience)We are seeking a qualified and experienced Spa Supervisor to lead a team of therapists in a beautiful boutique hotel spa, based in Essex. The ideal candidate will have a minimum NVQ Level 3 qualification in Beauty Therapy , along with at least 2 years of experience in the health and beauty industry. Supervisory experience is essential , particularly in leading a team of therapists. Familiarity with ELEMIS products or training would be advantageous. Skills and Knowledge Required - NVQ Level 3 (required) - Strong business acumen - Sales and marketing experience- Excellent interpersonal and communication skills- Exceptional guest service skills- Demonstrated success in leadership - Proficiency in computer operations- Experience with Trybe system is desirable Specific Duties Financial Performance: - Assist in driving spa revenue and profit targets- Monitor key performance metrics such as therapist utilisation, room occupancy, retail sales percentage, and income per hour- Control stock security and minimize loss through effective stock management systems Operational Standards: - Implement and maintain controls and procedures to ensure highest standards and efficiencies within the spa- Supervise therapist and reception teams, ensuring adherence to spa standards- Maintain data integrity of spa systems and respond promptly to guest comments Sales & Marketing: - Support in creating and delivering effective sales and marketing strategies- Utilise targets and commission structures to increase sales and profit Training & Development: - Ensure effective training for therapists to meet industry standards- Foster communication channels between spa team and other hotel departments- Facilitate succession planning and ongoing development programs for therapists Health and Safety: - Proactively support the Health and Safety Policy of the hotel- Ensure compliance with COSHH regulations and Fire Safety Policy- Adhere to safe working practices and complete Risk Assessments Other: - Adapt to changing customer demands and provide suggestions for improvement- Flexibility to work shifts as required, including weekends - Pool plant training is desirable Benefits - Discounted or free food- Employee discount- Free on-site parking Hours: 8-hour shifts, 5 days across 7 days a weekExperience- Team Management: 1 year (preferred)- Health and Beauty: 2 years (preferred)- ELEMIS: 1 year (preferred)Submit your application today !
May 18, 2024
Full time
Spa Supervisor - Full time, permanent Location: Nr Tilbury, Essex Salary: £24,000.00-£26,000.00 per annum (depending on experience)We are seeking a qualified and experienced Spa Supervisor to lead a team of therapists in a beautiful boutique hotel spa, based in Essex. The ideal candidate will have a minimum NVQ Level 3 qualification in Beauty Therapy , along with at least 2 years of experience in the health and beauty industry. Supervisory experience is essential , particularly in leading a team of therapists. Familiarity with ELEMIS products or training would be advantageous. Skills and Knowledge Required - NVQ Level 3 (required) - Strong business acumen - Sales and marketing experience- Excellent interpersonal and communication skills- Exceptional guest service skills- Demonstrated success in leadership - Proficiency in computer operations- Experience with Trybe system is desirable Specific Duties Financial Performance: - Assist in driving spa revenue and profit targets- Monitor key performance metrics such as therapist utilisation, room occupancy, retail sales percentage, and income per hour- Control stock security and minimize loss through effective stock management systems Operational Standards: - Implement and maintain controls and procedures to ensure highest standards and efficiencies within the spa- Supervise therapist and reception teams, ensuring adherence to spa standards- Maintain data integrity of spa systems and respond promptly to guest comments Sales & Marketing: - Support in creating and delivering effective sales and marketing strategies- Utilise targets and commission structures to increase sales and profit Training & Development: - Ensure effective training for therapists to meet industry standards- Foster communication channels between spa team and other hotel departments- Facilitate succession planning and ongoing development programs for therapists Health and Safety: - Proactively support the Health and Safety Policy of the hotel- Ensure compliance with COSHH regulations and Fire Safety Policy- Adhere to safe working practices and complete Risk Assessments Other: - Adapt to changing customer demands and provide suggestions for improvement- Flexibility to work shifts as required, including weekends - Pool plant training is desirable Benefits - Discounted or free food- Employee discount- Free on-site parking Hours: 8-hour shifts, 5 days across 7 days a weekExperience- Team Management: 1 year (preferred)- Health and Beauty: 2 years (preferred)- ELEMIS: 1 year (preferred)Submit your application today !
Receptionist, Front of house, customer service Temporary Receptionist, Stoke-on-Trent £11.68-£13 per hour Our Company We are a dynamic and thriving company in search of a skilled receptionist to join our team. As an industry leader, we pride ourselves on providing excellent service to our clients and creating a positive working environment for our employees. Job Summary We are currently seeking a friendly and professional receptionist to be the welcoming face of our company. The ideal candidate will be responsible for: Greeting visitors in a professional and courteous manner. Answering phone calls and directing them to the appropriate department or individual. Maintaining a tidy and presentable reception area . Receiving and distributing incoming mail and delivery. Providing general administrative support, including photocopying, faxing, and filing. Assisting with scheduling appointments and coordinating meetings. Updating and maintaining office records and databases. Handling enquiries from clients and providing accurate information. Collaborating with other team members to ensure efficient office operations. Qualifications We are looking for candidates who meet the following qualifications: A high school diploma or equivalent required; additional certification in office administration is a plus. Proven experience as a receptionist or in a similar role. Strong communication and interpersonal skills . Excellent organisational and multitasking abilities . Proficiency in Microsoft Office Suite (Word, Excel, Outlook). The ability to work in a fast-paced environment and handle multiple priorities. Attention to detail and a high level of accuracy . Professional appearance and demeanour . How to Apply If you are a motivated and friendly individual with a passion for providing exceptional customer service, we would love to hear from you. Please submit your resume to #
May 18, 2024
Seasonal
Receptionist, Front of house, customer service Temporary Receptionist, Stoke-on-Trent £11.68-£13 per hour Our Company We are a dynamic and thriving company in search of a skilled receptionist to join our team. As an industry leader, we pride ourselves on providing excellent service to our clients and creating a positive working environment for our employees. Job Summary We are currently seeking a friendly and professional receptionist to be the welcoming face of our company. The ideal candidate will be responsible for: Greeting visitors in a professional and courteous manner. Answering phone calls and directing them to the appropriate department or individual. Maintaining a tidy and presentable reception area . Receiving and distributing incoming mail and delivery. Providing general administrative support, including photocopying, faxing, and filing. Assisting with scheduling appointments and coordinating meetings. Updating and maintaining office records and databases. Handling enquiries from clients and providing accurate information. Collaborating with other team members to ensure efficient office operations. Qualifications We are looking for candidates who meet the following qualifications: A high school diploma or equivalent required; additional certification in office administration is a plus. Proven experience as a receptionist or in a similar role. Strong communication and interpersonal skills . Excellent organisational and multitasking abilities . Proficiency in Microsoft Office Suite (Word, Excel, Outlook). The ability to work in a fast-paced environment and handle multiple priorities. Attention to detail and a high level of accuracy . Professional appearance and demeanour . How to Apply If you are a motivated and friendly individual with a passion for providing exceptional customer service, we would love to hear from you. Please submit your resume to #
Customer Service, Support, Coordination Temporary Receptionist, Stafford £11.68-£13 per hour Our Company We are a dynamic and thriving company in search of a skilled receptionist to join our team. As an industry leader, we pride ourselves on providing excellent service to our clients and creating a positive working environment for our employees. Job Summary We are currently seeking a friendly and professional receptionist to be the welcoming face of our company. The ideal candidate will be responsible for: Greeting visitors in a professional and courteous manner. Answering phone calls and directing them to the appropriate department or individual. Maintaining a tidy and presentable reception area . Receiving and distributing incoming mail and delivery. Providing general administrative support, including photocopying, faxing, and filing. Assisting with scheduling appointments and coordinating meetings. Updating and maintaining office records and databases. Handling enquiries from clients and providing accurate information. Collaborating with other team members to ensure efficient office operations. Qualifications We are looking for candidates who meet the following qualifications: A high school diploma or equivalent required; additional certification in office administration is a plus. Proven experience as a receptionist or in a similar role. Strong communication and interpersonal skills . Excellent organisational and multitasking abilities . Proficiency in Microsoft Office Suite (Word, Excel, Outlook). The ability to work in a fast-paced environment and handle multiple priorities. Attention to detail and a high level of accuracy . Professional appearance and demeanour . How to Apply If you are a motivated and friendly individual with a passion for providing exceptional customer service, we would love to hear from you. Please submit your resume to #
May 18, 2024
Seasonal
Customer Service, Support, Coordination Temporary Receptionist, Stafford £11.68-£13 per hour Our Company We are a dynamic and thriving company in search of a skilled receptionist to join our team. As an industry leader, we pride ourselves on providing excellent service to our clients and creating a positive working environment for our employees. Job Summary We are currently seeking a friendly and professional receptionist to be the welcoming face of our company. The ideal candidate will be responsible for: Greeting visitors in a professional and courteous manner. Answering phone calls and directing them to the appropriate department or individual. Maintaining a tidy and presentable reception area . Receiving and distributing incoming mail and delivery. Providing general administrative support, including photocopying, faxing, and filing. Assisting with scheduling appointments and coordinating meetings. Updating and maintaining office records and databases. Handling enquiries from clients and providing accurate information. Collaborating with other team members to ensure efficient office operations. Qualifications We are looking for candidates who meet the following qualifications: A high school diploma or equivalent required; additional certification in office administration is a plus. Proven experience as a receptionist or in a similar role. Strong communication and interpersonal skills . Excellent organisational and multitasking abilities . Proficiency in Microsoft Office Suite (Word, Excel, Outlook). The ability to work in a fast-paced environment and handle multiple priorities. Attention to detail and a high level of accuracy . Professional appearance and demeanour . How to Apply If you are a motivated and friendly individual with a passion for providing exceptional customer service, we would love to hear from you. Please submit your resume to #
Knightsbridge Recruitment - Angela Mortimer Plc Group
Head of Operations at Fledgling State of the Art Environmental Company Head of Operations at Fledgling State of the Art Environmental Company Job Reference 07/4403/FLEDG Added : 15/05/2024 Expiry : 12/06/2024 London Contract Type: Perm My client is looking for an ambitious, dynamic, experienced, motivated and energetic Head of Operations, to join a really exciting fledgling company who are changing the world of Argitech in a seriously innovative and unique way. The role As a key member of our leadership team, you will play a critical role in driving operational excellence, optimising processes, and supporting growth and expansion efforts Develop and implement operational strategies to streamline processes, improve efficiency, and drive organisational effectiveness Collaborate with the CEO to formulate strategy, and help drive the business forward Lead and manage day-to-day operations across departments, including production, logistics, supply chain, and customer service Establish and maintain operational policies, procedures, and standards to ensure compliance with regulatory requirements and industry best practices Identify opportunities for cost reduction, process optimisation, and performance improvement, and implement initiatives to achieve operational excellence Oversee inventory management, procurement, and vendor relationships to ensure timely and cost-effective supply chain management The candidate Proven ability to drive operational excellence, manage complex projects and deliver results in a fast-paced and dynamic environment 3+ years of experience in a similar capacity is desired Proactive, positive and can do attitude Meticulous attention to detail, excellent communication and interpersonal skills Ability to thrive under pressure, driven, dynamic and a team player who is looking for a challenge Strong understanding of operational principles, processes, and methodologies, with expertise in areas such as supply chain management, logistics, and process improvement Excellent leadership and management skills, with the ability to inspire and motivate teams, drive change, and foster a culture of continuous improvement Exceptional analytical and problem-solving abilities, with a data-driven approach to decision-making and a focus on results and outcomes A strong aptitude for financial analysis and data interpretation Proficiency in MS Office, Google Suite and CRM software Bachelor's degree in Business Administration, Operations Management, or related field desired The key here is being driven to make a difference. You have to be determined, up for a challenge and exceptionally good at what you do. It is a huge opportunity to grow with the company, and to work for and learn from a fantastic and inspirational CEO/Founder. Interviewing now, apply ASAP! We act as an employment agency for this role. Knightsbridge Recruitment specialise in Chiefs of Staff, EAs, PAs, Private PAs, Team Assistants, Receptionists and Office Managers across all industries. If you are already registered with us please contact your consultant directly. Due to the large number of applications we receive, unfortunately we are not able to respond to them all individually.
May 18, 2024
Full time
Head of Operations at Fledgling State of the Art Environmental Company Head of Operations at Fledgling State of the Art Environmental Company Job Reference 07/4403/FLEDG Added : 15/05/2024 Expiry : 12/06/2024 London Contract Type: Perm My client is looking for an ambitious, dynamic, experienced, motivated and energetic Head of Operations, to join a really exciting fledgling company who are changing the world of Argitech in a seriously innovative and unique way. The role As a key member of our leadership team, you will play a critical role in driving operational excellence, optimising processes, and supporting growth and expansion efforts Develop and implement operational strategies to streamline processes, improve efficiency, and drive organisational effectiveness Collaborate with the CEO to formulate strategy, and help drive the business forward Lead and manage day-to-day operations across departments, including production, logistics, supply chain, and customer service Establish and maintain operational policies, procedures, and standards to ensure compliance with regulatory requirements and industry best practices Identify opportunities for cost reduction, process optimisation, and performance improvement, and implement initiatives to achieve operational excellence Oversee inventory management, procurement, and vendor relationships to ensure timely and cost-effective supply chain management The candidate Proven ability to drive operational excellence, manage complex projects and deliver results in a fast-paced and dynamic environment 3+ years of experience in a similar capacity is desired Proactive, positive and can do attitude Meticulous attention to detail, excellent communication and interpersonal skills Ability to thrive under pressure, driven, dynamic and a team player who is looking for a challenge Strong understanding of operational principles, processes, and methodologies, with expertise in areas such as supply chain management, logistics, and process improvement Excellent leadership and management skills, with the ability to inspire and motivate teams, drive change, and foster a culture of continuous improvement Exceptional analytical and problem-solving abilities, with a data-driven approach to decision-making and a focus on results and outcomes A strong aptitude for financial analysis and data interpretation Proficiency in MS Office, Google Suite and CRM software Bachelor's degree in Business Administration, Operations Management, or related field desired The key here is being driven to make a difference. You have to be determined, up for a challenge and exceptionally good at what you do. It is a huge opportunity to grow with the company, and to work for and learn from a fantastic and inspirational CEO/Founder. Interviewing now, apply ASAP! We act as an employment agency for this role. Knightsbridge Recruitment specialise in Chiefs of Staff, EAs, PAs, Private PAs, Team Assistants, Receptionists and Office Managers across all industries. If you are already registered with us please contact your consultant directly. Due to the large number of applications we receive, unfortunately we are not able to respond to them all individually.
EYFS Teacher required for a long-term temporary job in Ellesmere Port Hays Education are currently working with a large primary school in Ellesmere Port to recruit an experienced EYFS teacher 3 days a week. The role will be working on Wednesday, Thursday and Friday and is initially until May half term, but could be extended for the whole summer term. The school is welcoming applications for ECT's/NQT's and experienced teachers. Your new company You will be working for a large two-form entry Ofsted "Good" Primary school joining an experienced teaching and support staff team who work hard to create a safe, fun and engaging environment for children to learn and grow. Your new role As a Reception Teacher, you will: Create engaging lesson plans that align with the Early Years Foundation Stage (EYFS) curriculum. Foster a positive and supportive classroom environment. Assess and track student progress, providing timely feedback to parents and guardians. Collaborate with colleagues to enhance the overall learning experience. What you'll need to succeed Qualified Teacher Status (QTS) or equivalent.Experience working with Reception-aged children.Passion for early childhood education.Excellent communication and interpersonal skills. What you'll get in return Competitive salary based on experience.Supportive staff and leadership team.Opportunities for professional development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 18, 2024
Seasonal
EYFS Teacher required for a long-term temporary job in Ellesmere Port Hays Education are currently working with a large primary school in Ellesmere Port to recruit an experienced EYFS teacher 3 days a week. The role will be working on Wednesday, Thursday and Friday and is initially until May half term, but could be extended for the whole summer term. The school is welcoming applications for ECT's/NQT's and experienced teachers. Your new company You will be working for a large two-form entry Ofsted "Good" Primary school joining an experienced teaching and support staff team who work hard to create a safe, fun and engaging environment for children to learn and grow. Your new role As a Reception Teacher, you will: Create engaging lesson plans that align with the Early Years Foundation Stage (EYFS) curriculum. Foster a positive and supportive classroom environment. Assess and track student progress, providing timely feedback to parents and guardians. Collaborate with colleagues to enhance the overall learning experience. What you'll need to succeed Qualified Teacher Status (QTS) or equivalent.Experience working with Reception-aged children.Passion for early childhood education.Excellent communication and interpersonal skills. What you'll get in return Competitive salary based on experience.Supportive staff and leadership team.Opportunities for professional development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
SEND Administrators Job Type : Part Time, Term Time Location: Farnham, Surrey Salary: Pay scale WA5-14 to WA5-20 (FTE £24,580 - £28,569pa) (Actual £14,095 - £16,382) Hours: 24 hours per week over 4 days The Role The school are a special school for secondary pupils from Years 7 to 11 who have learning and additional needs. They now require x2 SEND Administrators to join their SEND department to work term time only. You will be working under the direction of the SENDCo and be part of the enthusiastic team of Associate staff based at the school. This job description recognizes the requirements of the current pay and conditions regulations and reflects the vision, aims and policies established by the Governors of the school. Key Responsibilities To coordinate all administration throughout the school in relation to student Education, Health and Care Plans (EHCPs) and the Annual Review Process To provide administrative support to the SENDCO, Deputy and Assistant SENDCOs and Pastoral Support team To provide support to the administration team when needed Coordinate the Annual Review process for all students including scheduling and administration pre and post meetings Ensure all Annual Review paperwork is completed, collated and submitted on time Read, check and note required provisions in EHCPs of new Year 7s/in-year placements Proof read a range of reports and editing as requested Attend and take minutes at Annual reviews when required Liaise with parents, outside agencies, local authorities and other stakeholders as necessary Answer enquiries, typing, send letters and reports to parents/carers and/or outside agencies Keep whole school SEND provision map updated with information on student interventions Liaise with feeder schools at times of transition, collecting information/data to inform SENDCO Deal with situations of a sensitive nature and maintaining the necessary and appropriate confidentialities Assist in planning and preparation for SEND Open Mornings, Parent/Carer Consultations, Induction Days and other whole school events (which may fall outside usual working hours) Assist with reception duties when required Updating the school emergency plan, staff handbook and all staff handouts Liaise with Deputy Head Teacher and Clerk to the Governors on school and Trust policy reviews Keep up to date records of staff CPD under the supervision of the Deputy Head teacher Any other reasonable tasks as directed by the Headteacher/SENDCo Skills and Qualifications Appropriate experience in administration Proven track record of effective working within a team Accurate written communication skills, including proof-reading Handling sensitive and confidential information in line with organisational requirements Working in a school setting Knowledge of Special Educational Needs Administration involved in EHCPs Liaising with outside agencies Liaising with parents / carers Clear and effective verbal, oral and written communication skills which demonstrate appropriate empathy and efficiency Ability to work efficiently and methodically through problem solving and multi-tasking Motivation and enthusiasm to learn new skills and quickly acquire new areas of knowledge Ability to keep up to date on relevant policies and procedures in line with the duties identified in the job description Ability to prioritise and manage workload, working effectively and calmly under pressure Ability to interact effectively with staff, parents/carers, students and outside agencies in a confident and professional manner Discretion when dealing with confidential and sensitive information Ability to use own initiative where appropriate Good team player and good sense of humour Benefits Amazing students who want to learn A brand new, state of the art, English classroom Excellent IT facilities in a modern school fit for 21st century teaching A range of CPD opportunities to support professional development inside and outside the classroom. A range of evidence-informed strategies to support teaching and learning inside the classroom. A consistent approach to behaviour which ensures learning is not disrupted. A welcoming and supportive staff community Opportunities to collaborate across a range of mainstream and specialist provision schools within the Weydon MAT. External leadership/NPQ opportunities, including supporting masters' applications and aspiring senior leader's development programme On site car parking Westfield Health Cash Plan To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website where you can complete your application. The school is committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. Enhanced DBS, Children's Barred List and Right to work in the UK checks are required for this post. The School is committed to creating a diverse workforce. We'll consider all qualified applicants for employment without regard to sex, race, religion, belief, sexual orientation, gender reassignment, pregnancy, maternity, age, disability, marriage or civil partnership.
May 18, 2024
Full time
SEND Administrators Job Type : Part Time, Term Time Location: Farnham, Surrey Salary: Pay scale WA5-14 to WA5-20 (FTE £24,580 - £28,569pa) (Actual £14,095 - £16,382) Hours: 24 hours per week over 4 days The Role The school are a special school for secondary pupils from Years 7 to 11 who have learning and additional needs. They now require x2 SEND Administrators to join their SEND department to work term time only. You will be working under the direction of the SENDCo and be part of the enthusiastic team of Associate staff based at the school. This job description recognizes the requirements of the current pay and conditions regulations and reflects the vision, aims and policies established by the Governors of the school. Key Responsibilities To coordinate all administration throughout the school in relation to student Education, Health and Care Plans (EHCPs) and the Annual Review Process To provide administrative support to the SENDCO, Deputy and Assistant SENDCOs and Pastoral Support team To provide support to the administration team when needed Coordinate the Annual Review process for all students including scheduling and administration pre and post meetings Ensure all Annual Review paperwork is completed, collated and submitted on time Read, check and note required provisions in EHCPs of new Year 7s/in-year placements Proof read a range of reports and editing as requested Attend and take minutes at Annual reviews when required Liaise with parents, outside agencies, local authorities and other stakeholders as necessary Answer enquiries, typing, send letters and reports to parents/carers and/or outside agencies Keep whole school SEND provision map updated with information on student interventions Liaise with feeder schools at times of transition, collecting information/data to inform SENDCO Deal with situations of a sensitive nature and maintaining the necessary and appropriate confidentialities Assist in planning and preparation for SEND Open Mornings, Parent/Carer Consultations, Induction Days and other whole school events (which may fall outside usual working hours) Assist with reception duties when required Updating the school emergency plan, staff handbook and all staff handouts Liaise with Deputy Head Teacher and Clerk to the Governors on school and Trust policy reviews Keep up to date records of staff CPD under the supervision of the Deputy Head teacher Any other reasonable tasks as directed by the Headteacher/SENDCo Skills and Qualifications Appropriate experience in administration Proven track record of effective working within a team Accurate written communication skills, including proof-reading Handling sensitive and confidential information in line with organisational requirements Working in a school setting Knowledge of Special Educational Needs Administration involved in EHCPs Liaising with outside agencies Liaising with parents / carers Clear and effective verbal, oral and written communication skills which demonstrate appropriate empathy and efficiency Ability to work efficiently and methodically through problem solving and multi-tasking Motivation and enthusiasm to learn new skills and quickly acquire new areas of knowledge Ability to keep up to date on relevant policies and procedures in line with the duties identified in the job description Ability to prioritise and manage workload, working effectively and calmly under pressure Ability to interact effectively with staff, parents/carers, students and outside agencies in a confident and professional manner Discretion when dealing with confidential and sensitive information Ability to use own initiative where appropriate Good team player and good sense of humour Benefits Amazing students who want to learn A brand new, state of the art, English classroom Excellent IT facilities in a modern school fit for 21st century teaching A range of CPD opportunities to support professional development inside and outside the classroom. A range of evidence-informed strategies to support teaching and learning inside the classroom. A consistent approach to behaviour which ensures learning is not disrupted. A welcoming and supportive staff community Opportunities to collaborate across a range of mainstream and specialist provision schools within the Weydon MAT. External leadership/NPQ opportunities, including supporting masters' applications and aspiring senior leader's development programme On site car parking Westfield Health Cash Plan To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website where you can complete your application. The school is committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. Enhanced DBS, Children's Barred List and Right to work in the UK checks are required for this post. The School is committed to creating a diverse workforce. We'll consider all qualified applicants for employment without regard to sex, race, religion, belief, sexual orientation, gender reassignment, pregnancy, maternity, age, disability, marriage or civil partnership.
Temporary Front Of House Receptionists - £12.00ph - N4 - Thursday to Monday Weekly pay - Immediate start - Full Time - 09am to 5pm Do you have Reception/Customer Service experience and are looking for an exciting temporary position to keep you busy throughout the summer months? We have the perfect role available for you! We are recruiting for an exciting and vibrant University based at one of their exclusive Student Accommodation sites in Finsbury Park whereby you will be responsible to support and assist the Residential Manager with the operations it takes for day to day life to run smoothly on site. These responsibilities and duties can include: Working alongside the other Summer Receptionists assisting with guest queries and day to day general administrative and reception tasks. Supporting the Residential Manager by overseeing all the services that are required. Booking out meeting rooms and liaising with group leaders should rooms need reorganising. Inputting data onto their computerised booking system. Assist guests who require their bookings and time to either be extended or cut short, taking payments and ensuring they are received. Ensure standards remain high i.e completing room inspections, conducting checks before new residents arrive. Liaising with the cleaning contractors to ensure everything is complete and nothing is missed before a student moves/joins. Adhere to the universities policies and procedures. Print daily fire and safety reports. Demonstrate a relatively flexible approach to working hours/days - includes weekend work. The ideal candidate: Proven Customer Service and Reception experience. High-end knowledge of Microsoft Word, Excel, Powerpoint etc. Excellent communicator either with the managers or students. Plan, prioritise and organise work loads. Brilliant team player. Proactive, motivated and engaging. Approachable personality. Excellent telephone manner. Please apply now or call Olivia on to discuss. (Ritz Recempbus)
May 18, 2024
Full time
Temporary Front Of House Receptionists - £12.00ph - N4 - Thursday to Monday Weekly pay - Immediate start - Full Time - 09am to 5pm Do you have Reception/Customer Service experience and are looking for an exciting temporary position to keep you busy throughout the summer months? We have the perfect role available for you! We are recruiting for an exciting and vibrant University based at one of their exclusive Student Accommodation sites in Finsbury Park whereby you will be responsible to support and assist the Residential Manager with the operations it takes for day to day life to run smoothly on site. These responsibilities and duties can include: Working alongside the other Summer Receptionists assisting with guest queries and day to day general administrative and reception tasks. Supporting the Residential Manager by overseeing all the services that are required. Booking out meeting rooms and liaising with group leaders should rooms need reorganising. Inputting data onto their computerised booking system. Assist guests who require their bookings and time to either be extended or cut short, taking payments and ensuring they are received. Ensure standards remain high i.e completing room inspections, conducting checks before new residents arrive. Liaising with the cleaning contractors to ensure everything is complete and nothing is missed before a student moves/joins. Adhere to the universities policies and procedures. Print daily fire and safety reports. Demonstrate a relatively flexible approach to working hours/days - includes weekend work. The ideal candidate: Proven Customer Service and Reception experience. High-end knowledge of Microsoft Word, Excel, Powerpoint etc. Excellent communicator either with the managers or students. Plan, prioritise and organise work loads. Brilliant team player. Proactive, motivated and engaging. Approachable personality. Excellent telephone manner. Please apply now or call Olivia on to discuss. (Ritz Recempbus)
Join Our Client s Team as a Reception Supervisor! Company Overview: IRS Recruitment is proud to partner with a vibrant, upscale hotel & pub chain dedicated to delivering an exceptional dining and holiday experience. They are currently seeking a Reception Supervisor to join the team that has strong leadership skills, exceptional customer service, and a keen eye for detail. Location: Southwold and surrounding villages Salary: £11.97 Employment type: Full-time Salary additions: Comprehensive and innovative benefits package Flexibility required to cover a variety of shifts per week including bank holidays and weekends. As a Reception Supervisor, you will play a pivotal role in overseeing the daily operations of the reception area, ensuring smooth and efficient guest service. You will lead the receptionists, providing guidance, support, and training as needed. Key Responsibilities: Supervise and lead the reception, including scheduling, training, and performance management. Provide guidance and support to team members, ensuring they deliver exceptional customer service. Lead by example, demonstrating professionalism, enthusiasm, and a positive attitude. Welcome guests warmly and ensure their needs are met promptly and courteously. Handle guest inquiries, requests, and complaints effectively, striving to exceed expectations. Oversee the check-in and check-out process, ensuring accuracy and efficiency. Monitor room availability and coordinate with housekeeping to ensure timely room turnovers. Manage reservations, cancellations, and modifications, ensuring accuracy and compliance with hotel policies. Maintain accurate guest records, including registration cards and payment information. Handle cash and credit card transactions, balancing the cash drawer at the end of each shift. Assist with administrative duties, such as answering phones, responding to emails, and processing paperwork. About you: Previous experience in a reception or front desk role, with supervisory experience preferred. Excellent communication and interpersonal skills, with the ability to interact effectively with guests and team members. Strong leadership skills, with the ability to motivate and inspire a team. Attention to detail and the ability to multitask in a fast-paced environment. Proficiency in computer systems and hotel management software. Benefits: Opportunities for career advancement and professional development. Supportive and collaborative work environment. Contribution to a reputable hotel brand with a commitment to excellence in guest service. If you are a motivated and experienced Receptionist looking to take the next step in your career, we encourage you to apply for the Reception Supervisor position. Join the team and play a key role in delivering exceptional guest experiences. If you are looking for the next step in your hospitality career in Southwold and the surrounding villages with a thriving, constantly expanding organisation please apply now or call our friendly team on (phone number removed).
May 18, 2024
Full time
Join Our Client s Team as a Reception Supervisor! Company Overview: IRS Recruitment is proud to partner with a vibrant, upscale hotel & pub chain dedicated to delivering an exceptional dining and holiday experience. They are currently seeking a Reception Supervisor to join the team that has strong leadership skills, exceptional customer service, and a keen eye for detail. Location: Southwold and surrounding villages Salary: £11.97 Employment type: Full-time Salary additions: Comprehensive and innovative benefits package Flexibility required to cover a variety of shifts per week including bank holidays and weekends. As a Reception Supervisor, you will play a pivotal role in overseeing the daily operations of the reception area, ensuring smooth and efficient guest service. You will lead the receptionists, providing guidance, support, and training as needed. Key Responsibilities: Supervise and lead the reception, including scheduling, training, and performance management. Provide guidance and support to team members, ensuring they deliver exceptional customer service. Lead by example, demonstrating professionalism, enthusiasm, and a positive attitude. Welcome guests warmly and ensure their needs are met promptly and courteously. Handle guest inquiries, requests, and complaints effectively, striving to exceed expectations. Oversee the check-in and check-out process, ensuring accuracy and efficiency. Monitor room availability and coordinate with housekeeping to ensure timely room turnovers. Manage reservations, cancellations, and modifications, ensuring accuracy and compliance with hotel policies. Maintain accurate guest records, including registration cards and payment information. Handle cash and credit card transactions, balancing the cash drawer at the end of each shift. Assist with administrative duties, such as answering phones, responding to emails, and processing paperwork. About you: Previous experience in a reception or front desk role, with supervisory experience preferred. Excellent communication and interpersonal skills, with the ability to interact effectively with guests and team members. Strong leadership skills, with the ability to motivate and inspire a team. Attention to detail and the ability to multitask in a fast-paced environment. Proficiency in computer systems and hotel management software. Benefits: Opportunities for career advancement and professional development. Supportive and collaborative work environment. Contribution to a reputable hotel brand with a commitment to excellence in guest service. If you are a motivated and experienced Receptionist looking to take the next step in your career, we encourage you to apply for the Reception Supervisor position. Join the team and play a key role in delivering exceptional guest experiences. If you are looking for the next step in your hospitality career in Southwold and the surrounding villages with a thriving, constantly expanding organisation please apply now or call our friendly team on (phone number removed).
Office Manager Job Type: 12-month FTC (Full-Time Contract) My client is looking for an experienced Office Manager to provide an effective, efficient, and professional service to their Crawley office. This role encompasses a wide range of responsibilities including reception and office services support, facilities management, and limited IT support. Job Purpose: The successful candidate will manage the Gatwick Reception & Office Services Team and represent the firm in various capacities, ensuring the smooth operation of the office environment. Day to Day of the role: Managing the Gatwick Reception & Office Services Team, ensuring high levels of customer service and client care. Meeting, greeting, and signing in visitors, as well as providing refreshments and organising internal events. Setting up meeting rooms for training and meetings, including arranging furniture and setting up necessary equipment. Maintaining reception diary, booking meeting rooms/hot desks, and ensuring all records are kept up to date. Collecting, sorting, and distributing incoming and outgoing post, and managing office supplies and stationery. Being responsible for the office archiving/retrieval of records in accordance with firm procedures. Supporting the IT function by resolving on-the-ground IT issues and coordinating with the IT team. Coordinating Health & Safety matters, maintaining the firm's Health & Safety policies and procedures. Working with contractors and the premises team to ensure the office is safe, secure, and well maintained. Required Skills & Qualifications: Experience in an office services, reception, and facilities role, preferably in a professional firm. Committed to delivering high levels of customer service in a professional environment. Good working knowledge of Microsoft Office Suite. Previous managerial experience in an office environment. IOSH qualification is desirable. Effective communication skills and the ability to communicate with people on all levels. Strong leadership and team working skills, with a flexible and adaptable approach to work. Benefits: Competitive salary package. Opportunity to work in a dynamic professional environment. Exposure to a variety of responsibilities and the chance to work with a dedicated team. To apply for the Office Manager position, please apply now! The typical working hours are 08:30-17:30, but flexibility is required to meet business needs.
May 18, 2024
Full time
Office Manager Job Type: 12-month FTC (Full-Time Contract) My client is looking for an experienced Office Manager to provide an effective, efficient, and professional service to their Crawley office. This role encompasses a wide range of responsibilities including reception and office services support, facilities management, and limited IT support. Job Purpose: The successful candidate will manage the Gatwick Reception & Office Services Team and represent the firm in various capacities, ensuring the smooth operation of the office environment. Day to Day of the role: Managing the Gatwick Reception & Office Services Team, ensuring high levels of customer service and client care. Meeting, greeting, and signing in visitors, as well as providing refreshments and organising internal events. Setting up meeting rooms for training and meetings, including arranging furniture and setting up necessary equipment. Maintaining reception diary, booking meeting rooms/hot desks, and ensuring all records are kept up to date. Collecting, sorting, and distributing incoming and outgoing post, and managing office supplies and stationery. Being responsible for the office archiving/retrieval of records in accordance with firm procedures. Supporting the IT function by resolving on-the-ground IT issues and coordinating with the IT team. Coordinating Health & Safety matters, maintaining the firm's Health & Safety policies and procedures. Working with contractors and the premises team to ensure the office is safe, secure, and well maintained. Required Skills & Qualifications: Experience in an office services, reception, and facilities role, preferably in a professional firm. Committed to delivering high levels of customer service in a professional environment. Good working knowledge of Microsoft Office Suite. Previous managerial experience in an office environment. IOSH qualification is desirable. Effective communication skills and the ability to communicate with people on all levels. Strong leadership and team working skills, with a flexible and adaptable approach to work. Benefits: Competitive salary package. Opportunity to work in a dynamic professional environment. Exposure to a variety of responsibilities and the chance to work with a dedicated team. To apply for the Office Manager position, please apply now! The typical working hours are 08:30-17:30, but flexibility is required to meet business needs.
Your new company Resurgomeans to 'rise up again'.Our vision is for a society where everyone workstogether to mend the tears in its fabric. We exist to help everyone play their part.We use our expertise in coaching and impact management to inspire and equip organisations to create ambitious and sustainable social change.We are a Christian organisation working with all, irrespective of faith background, to achieve our shared vision more effectively. Your new role Person Specification An active Christian, passionate about personally representing the values and beliefs of Resurgo, and our mission to equip and support organisations to play a meaningful part in the repair of our social fabric. At least two year's experience working in an EA or PA role Remarkably efficient with high attention to detail and strong organisational skills; someone who is self-motivated and likes to achieve results Confident, calm, diplomatic and confidential, with a mature and flexible approach to work and work relationships A proactive forward planner with an ability to anticipate needs ahead of time and work well under pressure High emotional intelligence with evidence of a clear understanding of how to use telephone, email, written and verbal communication to build strong working relationships Key ResponsibilitiesPersonal Administration Support Manage the Chief Executive's diary, optimising the efficient use of time and resources through effective planning and 'gate-keeping' in a relational style that represents the charity's values Ensure all necessary briefing papers and documents are compiled for the Chief Executive in good time in advance of meetings Prepare and present excellent Powerpoint and other presentations for internal and external audiences, e.g., meetings with donors, trustees and other key stakeholders. Governance Support Co-ordinate and attend Trustees' meetings, including arranging dates, preparing papers in advance, taking and sending out minutes Administrate the Investors', Communications, Fundraising, Strategy and Finance, and other Trustee Steering Groups Support with various ad hoc projects to enable robust organisational governance Coordinate the Strategic Delivery team monthly meeting, and Senior Leadership Team weekly meeting, including organising meeting dates, preparing agendas and sending out minutes, as well as ensuring follow-up actions are completed Wider team support Work with a team to man the reception desk during office hours, and answer the office mainline phone and email inbox What you'll get in return Benefits 28 days annual leave, plus bank holidays Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme Regular staff prayer meetings, conferences and retreats (one residential) Employee Assistance Programme (a confidential support service) and the option to take advantage of Give as you Earn (GAYE) and Cycle to Work scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 18, 2024
Full time
Your new company Resurgomeans to 'rise up again'.Our vision is for a society where everyone workstogether to mend the tears in its fabric. We exist to help everyone play their part.We use our expertise in coaching and impact management to inspire and equip organisations to create ambitious and sustainable social change.We are a Christian organisation working with all, irrespective of faith background, to achieve our shared vision more effectively. Your new role Person Specification An active Christian, passionate about personally representing the values and beliefs of Resurgo, and our mission to equip and support organisations to play a meaningful part in the repair of our social fabric. At least two year's experience working in an EA or PA role Remarkably efficient with high attention to detail and strong organisational skills; someone who is self-motivated and likes to achieve results Confident, calm, diplomatic and confidential, with a mature and flexible approach to work and work relationships A proactive forward planner with an ability to anticipate needs ahead of time and work well under pressure High emotional intelligence with evidence of a clear understanding of how to use telephone, email, written and verbal communication to build strong working relationships Key ResponsibilitiesPersonal Administration Support Manage the Chief Executive's diary, optimising the efficient use of time and resources through effective planning and 'gate-keeping' in a relational style that represents the charity's values Ensure all necessary briefing papers and documents are compiled for the Chief Executive in good time in advance of meetings Prepare and present excellent Powerpoint and other presentations for internal and external audiences, e.g., meetings with donors, trustees and other key stakeholders. Governance Support Co-ordinate and attend Trustees' meetings, including arranging dates, preparing papers in advance, taking and sending out minutes Administrate the Investors', Communications, Fundraising, Strategy and Finance, and other Trustee Steering Groups Support with various ad hoc projects to enable robust organisational governance Coordinate the Strategic Delivery team monthly meeting, and Senior Leadership Team weekly meeting, including organising meeting dates, preparing agendas and sending out minutes, as well as ensuring follow-up actions are completed Wider team support Work with a team to man the reception desk during office hours, and answer the office mainline phone and email inbox What you'll get in return Benefits 28 days annual leave, plus bank holidays Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme Regular staff prayer meetings, conferences and retreats (one residential) Employee Assistance Programme (a confidential support service) and the option to take advantage of Give as you Earn (GAYE) and Cycle to Work scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Working With Us Harris Academy Battersea is a mixed state secondary school serving a truly comprehensive community in the heart of London. We are an Ofsted ' Outstanding ' school with a track record of delivering fantastic outcomes year on year for our students. Our Academy is centred on the values of Knowledge, Integrity and Resilience and these underpin the way we work for both students and staff. Our staff are inclusive, diverse and committed to our mission: we develop aspirational young people to thrive in a changing world. HABS offers a broad, academic and challenging curriculum founded on six key curriculum aims: To develop deep, long-lasting knowledge To develop students into accomplished readers, writers and orators To provide experiences within and beyond the classroom that enrich learning and ensure students can make informed choices about their futures To equip students to challenge injustice in all its forms To enable students to understand how they learn To support students to reflect on their choices and values to improve themselves and their community These aims underpin all elements of our curriculum, and we see our core academic curriculum and wider personal development curriculum as intrinsically linked . All staff at the Academy contribute to the personal development of our students through their roles as tutors and through their contributions to the wider life of the academy. A thriving school can only function with fantastic staff, and our vision is to make teaching at HABS both enjoyable and sustainable . The wellbeing of staff underpins every decision we make, and we seek to ensure that every member of staff can enjoy a work-life-balance enabling them to bring their best to work each day. At HABS, professional growth and development is central to our mission. Our professional development motto is 'improve, not prove' and leaders are relentlessly focussed on supporting staff in getting even better through a wide range of internal and external training opportunities. As a part of the Harris Federation , all staff in the Academy benefit from being part of our network of more than fifty primary and secondary academies across London. Vibrant networks of subject experts meet regularly, and teachers can access bespoke support from our central teams of consultants. Main Areas of Responsibility Your responsibilities will include: Designing, creating and maintaining the school website Contributing to the group of associate staff who are available to cover reception and first aid duties as required Supporting Social Media Engagement and implement creative digital solutions Providing digital graphic design support to departments and the school Producing content for the digital signage across the school site Producing, delivering and overseeing displays across the school site. Conducting regular auditing and quality assurance of displays and artwork across the school site Editing video footage for exam and marketing purposes Co-ordinating the production of the school prospectus and newsletter both digitally and in print Working with staff across the school to organise photographic shoots and video opportunities Overseeing the process of taking and updating student and staff photos Liaising with external photographers as required in the production of professional external media materials Overseeing and managing the reprographics office Delivery of reprographics services to staff including exam printing Liaising with external printing agencies to support the production of bespoke materials for the Academy Overseeing and monitoring reprographics devices across the site, supporting the resources team in auditing and monitoring device usage and condition. Liaising closely with senior leaders to deliver the Academy's branding strategy across all relevant areas Providing design and media services as required and requested by Senior Leaders What We are Looking For We would like to hear from you if you have: English GCSE Grade C / 5 or above. An appropriate standard of academic qualifications Competency in website design and maintenance Competency in designing artwork digitally Good level of administration skills Excellent knowledge of IT packages e.g. Word, Excel, Publisher, InDesign Excellent literacy and numeracy skills commensurate with the post. Excellent general technological knowledge - general knowledge of operating systems, networking, hardware and software. At least two years' experience of working in an inner-city school or educational establishment with children and young people Experience of reception duties including dealing with visitors to the Academy in a professional manner Experience of taking telephone messages from a range of stakeholders Experience of designing and printing basic documents Experience of organising a busy service area effectively Experience of liaising with printing maintenance contractors Applying for this Position Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includesour Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, electric car scheme, and many other benefits. Learn more aboutour benefitson our webs
May 17, 2024
Full time
Working With Us Harris Academy Battersea is a mixed state secondary school serving a truly comprehensive community in the heart of London. We are an Ofsted ' Outstanding ' school with a track record of delivering fantastic outcomes year on year for our students. Our Academy is centred on the values of Knowledge, Integrity and Resilience and these underpin the way we work for both students and staff. Our staff are inclusive, diverse and committed to our mission: we develop aspirational young people to thrive in a changing world. HABS offers a broad, academic and challenging curriculum founded on six key curriculum aims: To develop deep, long-lasting knowledge To develop students into accomplished readers, writers and orators To provide experiences within and beyond the classroom that enrich learning and ensure students can make informed choices about their futures To equip students to challenge injustice in all its forms To enable students to understand how they learn To support students to reflect on their choices and values to improve themselves and their community These aims underpin all elements of our curriculum, and we see our core academic curriculum and wider personal development curriculum as intrinsically linked . All staff at the Academy contribute to the personal development of our students through their roles as tutors and through their contributions to the wider life of the academy. A thriving school can only function with fantastic staff, and our vision is to make teaching at HABS both enjoyable and sustainable . The wellbeing of staff underpins every decision we make, and we seek to ensure that every member of staff can enjoy a work-life-balance enabling them to bring their best to work each day. At HABS, professional growth and development is central to our mission. Our professional development motto is 'improve, not prove' and leaders are relentlessly focussed on supporting staff in getting even better through a wide range of internal and external training opportunities. As a part of the Harris Federation , all staff in the Academy benefit from being part of our network of more than fifty primary and secondary academies across London. Vibrant networks of subject experts meet regularly, and teachers can access bespoke support from our central teams of consultants. Main Areas of Responsibility Your responsibilities will include: Designing, creating and maintaining the school website Contributing to the group of associate staff who are available to cover reception and first aid duties as required Supporting Social Media Engagement and implement creative digital solutions Providing digital graphic design support to departments and the school Producing content for the digital signage across the school site Producing, delivering and overseeing displays across the school site. Conducting regular auditing and quality assurance of displays and artwork across the school site Editing video footage for exam and marketing purposes Co-ordinating the production of the school prospectus and newsletter both digitally and in print Working with staff across the school to organise photographic shoots and video opportunities Overseeing the process of taking and updating student and staff photos Liaising with external photographers as required in the production of professional external media materials Overseeing and managing the reprographics office Delivery of reprographics services to staff including exam printing Liaising with external printing agencies to support the production of bespoke materials for the Academy Overseeing and monitoring reprographics devices across the site, supporting the resources team in auditing and monitoring device usage and condition. Liaising closely with senior leaders to deliver the Academy's branding strategy across all relevant areas Providing design and media services as required and requested by Senior Leaders What We are Looking For We would like to hear from you if you have: English GCSE Grade C / 5 or above. An appropriate standard of academic qualifications Competency in website design and maintenance Competency in designing artwork digitally Good level of administration skills Excellent knowledge of IT packages e.g. Word, Excel, Publisher, InDesign Excellent literacy and numeracy skills commensurate with the post. Excellent general technological knowledge - general knowledge of operating systems, networking, hardware and software. At least two years' experience of working in an inner-city school or educational establishment with children and young people Experience of reception duties including dealing with visitors to the Academy in a professional manner Experience of taking telephone messages from a range of stakeholders Experience of designing and printing basic documents Experience of organising a busy service area effectively Experience of liaising with printing maintenance contractors Applying for this Position Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includesour Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, electric car scheme, and many other benefits. Learn more aboutour benefitson our webs
SF Recruitment are working with a business based in Solihull who are looking for a Part Time Receptionist to join the team Permanent Monday, Tuesday, Thursday and Friday: 8am - 1.30pm. £22,300 Pro Rata + Free Lunch + BUPA Healthcare + Pension Job Summary This is an exciting opportunity to join our Reception team at a dynamic, friendly, family-run, world-class company at our £30m state of the art HQ in Solihull. We are looking for a friendly, professional, customer service focused individual to support the business and reception team as a front of house representative. Key Responsibilities - Greeting staff and visitors in a warm and friendly manner - Acting as the professional face and front-line support/liaison to all visitors to the company - Answering/transferring calls on a busy switchboard - Providing excellent customer service and signposting callers to the various companies within the group - Maintaining front of house facilities to a high standard - Managing and processing all courier and special post requests - Incoming and outgoing post duties - Registering visitors and contractors on the visitor registration system - Support system for reception team and all departments within the group - Provide cover for sickness and holidays Minimum Requirements - Previous experience of front of house role essential - 5 years experience preferred - Previous experience of working on a busy switchboard - Excellent communication skills - Experience of managing customer queries and enquiries through to resolution - Flexibility to cover for other receptionists for holiday and sickness absence, sometimes at short notice - Excellent team player with recent experience of working within a team Qualities/Skills Required - Friendly and polite, with a formal and discreet approach - Smart and professional appearance - Confidence and experience in dealing with difficult customers - Willingness to go above and beyond with a 'can-do' attitude - Willingness to undertake training from team members and Reception team leader on an ongoing basis - Comfortable with using MS Outlook and MS packages - Demonstrate Company Values of Respect, Commitment, Integrity and Togetherness
May 17, 2024
Full time
SF Recruitment are working with a business based in Solihull who are looking for a Part Time Receptionist to join the team Permanent Monday, Tuesday, Thursday and Friday: 8am - 1.30pm. £22,300 Pro Rata + Free Lunch + BUPA Healthcare + Pension Job Summary This is an exciting opportunity to join our Reception team at a dynamic, friendly, family-run, world-class company at our £30m state of the art HQ in Solihull. We are looking for a friendly, professional, customer service focused individual to support the business and reception team as a front of house representative. Key Responsibilities - Greeting staff and visitors in a warm and friendly manner - Acting as the professional face and front-line support/liaison to all visitors to the company - Answering/transferring calls on a busy switchboard - Providing excellent customer service and signposting callers to the various companies within the group - Maintaining front of house facilities to a high standard - Managing and processing all courier and special post requests - Incoming and outgoing post duties - Registering visitors and contractors on the visitor registration system - Support system for reception team and all departments within the group - Provide cover for sickness and holidays Minimum Requirements - Previous experience of front of house role essential - 5 years experience preferred - Previous experience of working on a busy switchboard - Excellent communication skills - Experience of managing customer queries and enquiries through to resolution - Flexibility to cover for other receptionists for holiday and sickness absence, sometimes at short notice - Excellent team player with recent experience of working within a team Qualities/Skills Required - Friendly and polite, with a formal and discreet approach - Smart and professional appearance - Confidence and experience in dealing with difficult customers - Willingness to go above and beyond with a 'can-do' attitude - Willingness to undertake training from team members and Reception team leader on an ongoing basis - Comfortable with using MS Outlook and MS packages - Demonstrate Company Values of Respect, Commitment, Integrity and Togetherness
People Business Partner Welcome Break Head Office Milton Keynes, MK16 9EZ Salary - £50,000 per annum (depending on experience) Full time role. We're looking for a People Business Partner to join us and help deliver the people strategy and objectives at our head office through supporting, coaching and challenging our team managers. This role is critical to our head office function within the business, and will help manage our office environment, including the leadership of reception, visitors and office standards. What will your role look like? You will be responsible for: Employee Relations First line support in ER cases, incidents, occupational health and counselling services Monitor and improve absence (including long term sickness) as well as reducing labour turnover Supporting with grievances and disciplinaries, ACAS and employment tribunal cases Training and development Coordination, delivery and evaluation of head office training courses and employee development programmes Resourcing and Succession Work with the Resourcing Business Partner for authorisation and planning of recruitment Support the Head of Talent and Development in succession planning Completing exit interviews Reporting & Insights Culture and Engagement Office Management Organise and lead the head office forumManaging head office budget and supplies Ensure reception cover with the office EA team About you Ideally we are looking for someone who has: Level 5 CIPD qualified with the motivation to work towards level 7 Operational experience as an HR generalist, with knowledge of employment law Experience implementing people projects, change programmes, performance improvement plans and people policies Experience in training delivery and workshop functions Previous experience working within a hospitality and/or retail environment would be beneficial We also have some great benefits; Bonus Scheme Private Healthcare scheme provided by Vitality 33 days Holiday (inc. BH) - entitlement increases with service Pension Scheme. 4% employer, 5% employee contribution.Employee discounts (50% off onsite KFC, Burger King, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of high street retailers including fashion stores, electrical retailers, supermarkets and travel companies Career progression and brilliant training programmesCycle to work scheme - salary sacrifice scheme allows you to save money on bikes - including e-bikesFree onsite parking at all Welcome Break sites About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 59 service areas and 31 hotels across the UK. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break. INDTECH
May 17, 2024
Full time
People Business Partner Welcome Break Head Office Milton Keynes, MK16 9EZ Salary - £50,000 per annum (depending on experience) Full time role. We're looking for a People Business Partner to join us and help deliver the people strategy and objectives at our head office through supporting, coaching and challenging our team managers. This role is critical to our head office function within the business, and will help manage our office environment, including the leadership of reception, visitors and office standards. What will your role look like? You will be responsible for: Employee Relations First line support in ER cases, incidents, occupational health and counselling services Monitor and improve absence (including long term sickness) as well as reducing labour turnover Supporting with grievances and disciplinaries, ACAS and employment tribunal cases Training and development Coordination, delivery and evaluation of head office training courses and employee development programmes Resourcing and Succession Work with the Resourcing Business Partner for authorisation and planning of recruitment Support the Head of Talent and Development in succession planning Completing exit interviews Reporting & Insights Culture and Engagement Office Management Organise and lead the head office forumManaging head office budget and supplies Ensure reception cover with the office EA team About you Ideally we are looking for someone who has: Level 5 CIPD qualified with the motivation to work towards level 7 Operational experience as an HR generalist, with knowledge of employment law Experience implementing people projects, change programmes, performance improvement plans and people policies Experience in training delivery and workshop functions Previous experience working within a hospitality and/or retail environment would be beneficial We also have some great benefits; Bonus Scheme Private Healthcare scheme provided by Vitality 33 days Holiday (inc. BH) - entitlement increases with service Pension Scheme. 4% employer, 5% employee contribution.Employee discounts (50% off onsite KFC, Burger King, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of high street retailers including fashion stores, electrical retailers, supermarkets and travel companies Career progression and brilliant training programmesCycle to work scheme - salary sacrifice scheme allows you to save money on bikes - including e-bikesFree onsite parking at all Welcome Break sites About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 59 service areas and 31 hotels across the UK. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break. INDTECH
Key Responsibilities: Provide reception duties, including greeting visitors and dealing with enquiries with a warm and welcoming attitude Maintain accurate student records and manage the school's management information system with attention to detail Assist with the administration of school events and trips with creativity and efficiency Support the school's financial administration, including processing invoices and managing petty cash with precision Provide administrative support to the school's senior leadership team with professionalism and enthusiasm Requirements: Proven experience working in a similar administrative role, within an educational setting Excellent communication and interpersonal skills, with a friendly and approachable manner Strong organisational and administrative skills, with an eye for detail and a passion for accuracy Knowledge of Microsoft Office and school management information systems ( SIMS, BromCom ), with the ability to learn new systems quickly Ability to work independently and as part of a team, with a positive and flexible attitude By working with Tradewind, we can offer you: We attract top education talent and in return offer top rates of pay. We care about your training and development more than any other agency - which is why we can offer you more certified CPD courses than any other education recruitment agency, through our partnership with The National College. Great referral scheme - recommend a friend and earn a bonus.
May 17, 2024
Contractor
Key Responsibilities: Provide reception duties, including greeting visitors and dealing with enquiries with a warm and welcoming attitude Maintain accurate student records and manage the school's management information system with attention to detail Assist with the administration of school events and trips with creativity and efficiency Support the school's financial administration, including processing invoices and managing petty cash with precision Provide administrative support to the school's senior leadership team with professionalism and enthusiasm Requirements: Proven experience working in a similar administrative role, within an educational setting Excellent communication and interpersonal skills, with a friendly and approachable manner Strong organisational and administrative skills, with an eye for detail and a passion for accuracy Knowledge of Microsoft Office and school management information systems ( SIMS, BromCom ), with the ability to learn new systems quickly Ability to work independently and as part of a team, with a positive and flexible attitude By working with Tradewind, we can offer you: We attract top education talent and in return offer top rates of pay. We care about your training and development more than any other agency - which is why we can offer you more certified CPD courses than any other education recruitment agency, through our partnership with The National College. Great referral scheme - recommend a friend and earn a bonus.