Portfolio are proud to represent our client in their search for a Client Experience Team Leader. This is a once in a career opportunity for an exceptional Team Leader to join a truly Sales and Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, our client supports over 80,000 organisations and 13 million lives across the UK & Ireland. Part of a global Group, with 14 companies and a group turnover in excess of £400m, there is substantial financial backing for further expansion, acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. We are looking for a leader who has managed a team within a call centre or customer service environment, dealing with a variety of customer queries, complaints, onboarding amongst others, as well as people management. If your main focus is client experience and making sure the customer is happy, whilst maintaining a positive work environment for your team, please apply today and we'll be in touch! The Role This is a hands-on, high-profile role with a real focus on delivering exceptional outcomes. You will manage and oversee the day to day running of the Client Experience team providing support and training in all service issues in line with company SLAs as a minimum requirement, ensuring client expectations are managed confidently and exceeded whenever possible. You will maintain the highest level of professionalism, whilst focusing on quick and efficient solutions. As a Client Experience Lead communication is key to delivering a world class service both internally and externally. You will be a key advocate of everything Client Experience, always looking for new ways to improve our service as well as ensuring day to day operational responsibilities are achieved through regular 1-2-1's, the delivery of all team KPI's and performance in line with our company policy. Day To Day Responsibilities To ensure that all client service issues whether verbal or written are dealt with in line with our core values, ensuring all our clients are Health Assured advocates. Ensure all service issues are logged and resolved within both client and departmental SLAs with a clear focus on retention, resolution and to act as a point of escalation. To manage attendance / holiday requests / return to work meetings along with day-to-day management of the CE team. Provide coaching, training, 121's, reviews, and appraisals with the team. To understand all our client databases and systems to support process improvements, growth, training, and development across the team and business. Maintaining a structured day to ensure activity KPIs are met, including monitoring, and coordinating all Client Services mailboxes and tasks. To undertake team quality assessments, reward and recognise, celebrating success and managing under performance. Ensure specialist roles within the team are supported and meet required targets. Preparation of internal reports in a timely and accurate manner. Liaising with Heads of service to ensure sharing of best practice and conforming to group policies and procedures, thus ensuring communication is kept open encouraging discussion of feedback, issues and ideas including discussions with any other associated departments within group. What You Bring To The Team Excellent attention to detail and a real passion for problem solving. A "can do" attitude, a thirst for knowledge and the ability to communicated knowledge effectively witin the team. Excellent standard of communication with experience in various channels. Ability to manage your own time and workload confidently. Be the first point of contact for resoltion with both client and internal stakeholders. Be able to challenge and influence at a senior level, confidence is key. Have a solution focused approach, pro-active and self motivated attitude towards working to deadlines. High level of computer literacy (MS Office, Word, Excel and Powerpoint) A dynamic and flexible approach, as well as the ability to work well under pressure. Benefits 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2-and 5- years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! Company incentives, access to discount schemes 47355LF INDMANJ
May 20, 2024
Full time
Portfolio are proud to represent our client in their search for a Client Experience Team Leader. This is a once in a career opportunity for an exceptional Team Leader to join a truly Sales and Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, our client supports over 80,000 organisations and 13 million lives across the UK & Ireland. Part of a global Group, with 14 companies and a group turnover in excess of £400m, there is substantial financial backing for further expansion, acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. We are looking for a leader who has managed a team within a call centre or customer service environment, dealing with a variety of customer queries, complaints, onboarding amongst others, as well as people management. If your main focus is client experience and making sure the customer is happy, whilst maintaining a positive work environment for your team, please apply today and we'll be in touch! The Role This is a hands-on, high-profile role with a real focus on delivering exceptional outcomes. You will manage and oversee the day to day running of the Client Experience team providing support and training in all service issues in line with company SLAs as a minimum requirement, ensuring client expectations are managed confidently and exceeded whenever possible. You will maintain the highest level of professionalism, whilst focusing on quick and efficient solutions. As a Client Experience Lead communication is key to delivering a world class service both internally and externally. You will be a key advocate of everything Client Experience, always looking for new ways to improve our service as well as ensuring day to day operational responsibilities are achieved through regular 1-2-1's, the delivery of all team KPI's and performance in line with our company policy. Day To Day Responsibilities To ensure that all client service issues whether verbal or written are dealt with in line with our core values, ensuring all our clients are Health Assured advocates. Ensure all service issues are logged and resolved within both client and departmental SLAs with a clear focus on retention, resolution and to act as a point of escalation. To manage attendance / holiday requests / return to work meetings along with day-to-day management of the CE team. Provide coaching, training, 121's, reviews, and appraisals with the team. To understand all our client databases and systems to support process improvements, growth, training, and development across the team and business. Maintaining a structured day to ensure activity KPIs are met, including monitoring, and coordinating all Client Services mailboxes and tasks. To undertake team quality assessments, reward and recognise, celebrating success and managing under performance. Ensure specialist roles within the team are supported and meet required targets. Preparation of internal reports in a timely and accurate manner. Liaising with Heads of service to ensure sharing of best practice and conforming to group policies and procedures, thus ensuring communication is kept open encouraging discussion of feedback, issues and ideas including discussions with any other associated departments within group. What You Bring To The Team Excellent attention to detail and a real passion for problem solving. A "can do" attitude, a thirst for knowledge and the ability to communicated knowledge effectively witin the team. Excellent standard of communication with experience in various channels. Ability to manage your own time and workload confidently. Be the first point of contact for resoltion with both client and internal stakeholders. Be able to challenge and influence at a senior level, confidence is key. Have a solution focused approach, pro-active and self motivated attitude towards working to deadlines. High level of computer literacy (MS Office, Word, Excel and Powerpoint) A dynamic and flexible approach, as well as the ability to work well under pressure. Benefits 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2-and 5- years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! Company incentives, access to discount schemes 47355LF INDMANJ
Job order - J(Apply online only) - Permanent Full Time Title SOC Engineer Category Cyber Security City Chippenham, England - South West, United Kingdom Job Description SOC Engineer Position Description CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. We are looking for engineers with cloud and security experience are required to support the operation of the SOC elements of the Private Cloud implementation based on VMWare. SC clearance is required (HLC is preferred), but SC candidates must also be willing to undergo vetting for Higher Level Clearance so single UK National is required. There may be potential for on call shifts in the future. Your future duties and responsibilities This work will cover both detailed, build, configure and test of the security functions, on the platform. The role will then assist in the integration of the SIEM into the main CGI SOC. The role will finally evolve into to the monitoring of the platform from the CGI SOC for the duration of the project up to initially March 27. Install and configure the Elastic SIEM onto the Platform Comprehensively test and refine the SIEM to meet security compliance Undertake monitoring, analysis and incident resolution activities Continually Improve the SOC configuration and automation Support addition of new rules for the product against emerging client scenarios/priorities Support wider test and assurance activities Track record in the secure elements of service delivery Ability to work well in a mixed client CGI team Ability to quickly pick up new and unfamiliar technologies Track record in SIEM/SOAR activities, such as log gathering, Event monitoring, Incident alerting Information Assurance Principles Experience of installing and configuring SIEM Required qualifications to be successful in this role Track record of moving from project into service delivery Elastic SIEM experience Vmware experience Vulnerability Management Tooling Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Security Operations Centre Vulnerability Management(IAVM) Reference (phone number removed)
May 20, 2024
Full time
Job order - J(Apply online only) - Permanent Full Time Title SOC Engineer Category Cyber Security City Chippenham, England - South West, United Kingdom Job Description SOC Engineer Position Description CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. We are looking for engineers with cloud and security experience are required to support the operation of the SOC elements of the Private Cloud implementation based on VMWare. SC clearance is required (HLC is preferred), but SC candidates must also be willing to undergo vetting for Higher Level Clearance so single UK National is required. There may be potential for on call shifts in the future. Your future duties and responsibilities This work will cover both detailed, build, configure and test of the security functions, on the platform. The role will then assist in the integration of the SIEM into the main CGI SOC. The role will finally evolve into to the monitoring of the platform from the CGI SOC for the duration of the project up to initially March 27. Install and configure the Elastic SIEM onto the Platform Comprehensively test and refine the SIEM to meet security compliance Undertake monitoring, analysis and incident resolution activities Continually Improve the SOC configuration and automation Support addition of new rules for the product against emerging client scenarios/priorities Support wider test and assurance activities Track record in the secure elements of service delivery Ability to work well in a mixed client CGI team Ability to quickly pick up new and unfamiliar technologies Track record in SIEM/SOAR activities, such as log gathering, Event monitoring, Incident alerting Information Assurance Principles Experience of installing and configuring SIEM Required qualifications to be successful in this role Track record of moving from project into service delivery Elastic SIEM experience Vmware experience Vulnerability Management Tooling Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Security Operations Centre Vulnerability Management(IAVM) Reference (phone number removed)
Contact Centre Agent, Stone£24,000 + OTE (an extra £900 - £1500 per month is the team average take home) Hybrid, rota based Are you an experience customer service professional with an exceptional telephone manner? Do you feel that the company you're currently working at doesn't value your commitments or work ethic? I'm working with a leading Stone based company, as they grow and develop their current team of 11 Contact Centre agents. Working on a permanent basis, you'll be able to support the wider business whilst earning a decent salary plus monthly commission for your efforts. Benefits Immediate starts available Hybrid working model Supportive, friendly company mindset Employee-centric approach to training and 121s Uncapped commission and regular incentives 25 days holiday, plus bank holidays Social events Excellent office space and facilities Dress down days / casual dress code Secured car parks Excellent transport links Complete Christmas shut down As a leader in their industry, this is a family owned business who put their employees at the heart of everything - knowing full well that their contact centres are the forefront of customer's impressions and interactions. Based in the Stone office on a hybrid basis, you'll work on rotating shifts throughout the week answering both inbound and outbound calls, helping to resolve customer enquiries and developing strong rapport with a wide range of clientele.The current team are buzzing and dynamic, who have a great energy and love to socialise and support each other. You'll need to be a confident communicator over the phone with an empathetic and well-natured approach.Resilience is key in this role, as you'll be working with a wide range of customers, and you'll need to be a quick thinker with a strong attention to detail and notetaking. Rota / 40 hours per week:Monday-Friday8:00am to 4:30pm9:30am to 6:00pm12:00pm to 8:00pmSaturday8:00am to 2:00pm Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you in regards to any other suitable vacancies.
May 20, 2024
Full time
Contact Centre Agent, Stone£24,000 + OTE (an extra £900 - £1500 per month is the team average take home) Hybrid, rota based Are you an experience customer service professional with an exceptional telephone manner? Do you feel that the company you're currently working at doesn't value your commitments or work ethic? I'm working with a leading Stone based company, as they grow and develop their current team of 11 Contact Centre agents. Working on a permanent basis, you'll be able to support the wider business whilst earning a decent salary plus monthly commission for your efforts. Benefits Immediate starts available Hybrid working model Supportive, friendly company mindset Employee-centric approach to training and 121s Uncapped commission and regular incentives 25 days holiday, plus bank holidays Social events Excellent office space and facilities Dress down days / casual dress code Secured car parks Excellent transport links Complete Christmas shut down As a leader in their industry, this is a family owned business who put their employees at the heart of everything - knowing full well that their contact centres are the forefront of customer's impressions and interactions. Based in the Stone office on a hybrid basis, you'll work on rotating shifts throughout the week answering both inbound and outbound calls, helping to resolve customer enquiries and developing strong rapport with a wide range of clientele.The current team are buzzing and dynamic, who have a great energy and love to socialise and support each other. You'll need to be a confident communicator over the phone with an empathetic and well-natured approach.Resilience is key in this role, as you'll be working with a wide range of customers, and you'll need to be a quick thinker with a strong attention to detail and notetaking. Rota / 40 hours per week:Monday-Friday8:00am to 4:30pm9:30am to 6:00pm12:00pm to 8:00pmSaturday8:00am to 2:00pm Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you in regards to any other suitable vacancies.
Job Title: Customer Support Advisor Location : Blackpool Salary: Competitive Job Type: Permanent, Full Time About us: Glasdon International Limited is part of the Glasdon Group with companies in Europe and the United States and is a market leader in the design, marketing, and supply of environmental and safety products About the role: Are you looking for an exciting, challenging and rewarding long-term career opportunity? We are looking for confident and charismatic individuals to join our Customer Support team at our Blackpool facility. The role affords an excellent introduction into the Company and the opportunity for career progression through both practical experience and professional development If you have a genuine desire to succeed and wish to join a progressive company, with excellent opportunities, career development opportunities and benefits then look no further The successful candidate with be provided with full and comprehensive training Duties and Responsibilities: Providing customers with product information in response to requests by email, telephone, or factory visitations. (The majority of contact is through email) Providing customers with quotations for products Answering queries in terms of stock, delivery times, accounts, and production Processing sales orders Providing support to external sales personnel Re-contacting enquirers to make sure they have received literature/quotations and whether they require further information prior to placing an order About you: Confidence, charisma and keen to progress a long-term career Some experience within a sales or customer service environment / familiar with client interactions Keen eye for detail Strong verbal and written communication skills Good administrative, organisational and time management skills Good team player Ability to solve problems Commercial awareness and professional Willing to learn Valid UK Driving Licence (Desirable) Benefits: A competitive commencing salary 33 days paid holiday A comprehensive training programmes Company final salary pension scheme after a minimum of two years' service Life insurance after a minimum of two years' service Pension through NEST within 3 months of start date Cycle to Work scheme Long service awards Private health insurance scheme after a minimum of one year's service Subsidised on-site social space Dress Down Friday Team building days Paid charity days Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of: Business Studies, Sales Administration, Sales Assistant, Office Administration, Microsoft, Customer Service, Retail Sales, Telesales, Negotiation, Sales Advisor, Customer Support, Call Centre Assistant, Apprenticeship, Estimating, Environmental Awareness and Quote Preparation may also be considered for this role The Glasdon Group Limited is an equal opportunities employer
May 20, 2024
Full time
Job Title: Customer Support Advisor Location : Blackpool Salary: Competitive Job Type: Permanent, Full Time About us: Glasdon International Limited is part of the Glasdon Group with companies in Europe and the United States and is a market leader in the design, marketing, and supply of environmental and safety products About the role: Are you looking for an exciting, challenging and rewarding long-term career opportunity? We are looking for confident and charismatic individuals to join our Customer Support team at our Blackpool facility. The role affords an excellent introduction into the Company and the opportunity for career progression through both practical experience and professional development If you have a genuine desire to succeed and wish to join a progressive company, with excellent opportunities, career development opportunities and benefits then look no further The successful candidate with be provided with full and comprehensive training Duties and Responsibilities: Providing customers with product information in response to requests by email, telephone, or factory visitations. (The majority of contact is through email) Providing customers with quotations for products Answering queries in terms of stock, delivery times, accounts, and production Processing sales orders Providing support to external sales personnel Re-contacting enquirers to make sure they have received literature/quotations and whether they require further information prior to placing an order About you: Confidence, charisma and keen to progress a long-term career Some experience within a sales or customer service environment / familiar with client interactions Keen eye for detail Strong verbal and written communication skills Good administrative, organisational and time management skills Good team player Ability to solve problems Commercial awareness and professional Willing to learn Valid UK Driving Licence (Desirable) Benefits: A competitive commencing salary 33 days paid holiday A comprehensive training programmes Company final salary pension scheme after a minimum of two years' service Life insurance after a minimum of two years' service Pension through NEST within 3 months of start date Cycle to Work scheme Long service awards Private health insurance scheme after a minimum of one year's service Subsidised on-site social space Dress Down Friday Team building days Paid charity days Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of: Business Studies, Sales Administration, Sales Assistant, Office Administration, Microsoft, Customer Service, Retail Sales, Telesales, Negotiation, Sales Advisor, Customer Support, Call Centre Assistant, Apprenticeship, Estimating, Environmental Awareness and Quote Preparation may also be considered for this role The Glasdon Group Limited is an equal opportunities employer
Deputy Manager - Children's Residential Services £500 WELCOME BONUS Remote Location Newtown, Powys - Own transport is essential The core purpose of the role of the Deputy Manager is to assist the Registered Manager in providing an emotionally secure, consistent, warm, supportive and caring environment for the young people and to encourage their social, physical, emotional intellectual and moral development so that they may realise their own potential. 2024 continues to be an exciting and innovative year at Greenfields. Part of the Caretech Family of Companies, which is one of the largest providers of Specialist Education and Residential Services for children and young people in the UK, delivering across Special Education Schools and Colleges, Residential Children's Homes and a Therapeutic Fostering Service. We are embarking on a period of growth and transformation in line with our ambitious plans and, at the absolute core of our business, is our commitment to supporting our amazing children and young people, each with their own needs, aspirations and infinite potential to reach their personal best. At Greenfields we pride ourselves on providing high quality care and support to children and young people through a multi- disciplinary approach. We offer care, education and therapy input in a nurtured, structured, stable environment with clear boundaries, focusing on the relationship the adults have with the children and a place they can call their home. The young people attend the local in-house Greenfields School that relocated to a fantastic new site in Newport last year. Our homes have support from a clinical lead in helping us to create an environment where children grow and thrive in reaching their full potential as they embark on a pathway to a brighter future. We are looking for a Deputy Manager for one of our Children's Homes based just outside Newtown in Powys, currently home to young people with complex social, emotional and behavioural difficulties as a result of adverse childhood experiences. You will assist the Registered Manager to lead a stable and motivated team to deliver high and consistent standards of care and support for our young people, ensuring they are kept safe, that you advocate strongly for them and their voice shines through everything we do. You will need a real eye for detail - understanding that our absolute commitment to the Safeguarding of our children and young people and the Quality of our service are the top priorities. Essential Minimum 2 years experience working within children's residential QCF Level 3 Children & Young People qualification or equivalent -ESSENTIAL Level 5 - Leadership & Management (preferred not Essential) Driver (company provide a car / mini bus during working hours) 3 Office days/1 long day supporting the Young People. Duties The Deputy Manager would be responsible for supporting the Registered Manager in the following areas; Supervising the Team Leaders & new starters Completing assessment reports, 6-weekly reports all other relevant roles Supporting me in the referral process On-Call one week on & one week off ( Sleep in's are never normally required unless in an emergency (i.e.staff shortage) Aligning the Registered Manager's ideas across the team including education. Company Values Friendly, passionate and caring nature Positive, pleasant and approachable Empowering others to become stronger and more confident in controlling their lives Person Centred, allowing our children to explore & utilise their own strengths Innovative, by using or showing new methods and ideas Energetic and fast paced environment Benefits Dedicated learning and development programmesAccess to a wide range of free online courses for all staff on a variety of topicFree DBS check and Update Service subscriptionFree meals on shift (residential homes only) Refer a friend scheme' reward system - earn £1000 per referral Welcome bonus £500Pension schemeAnnual Employee Awards EveningEmployee recognition s
May 20, 2024
Full time
Deputy Manager - Children's Residential Services £500 WELCOME BONUS Remote Location Newtown, Powys - Own transport is essential The core purpose of the role of the Deputy Manager is to assist the Registered Manager in providing an emotionally secure, consistent, warm, supportive and caring environment for the young people and to encourage their social, physical, emotional intellectual and moral development so that they may realise their own potential. 2024 continues to be an exciting and innovative year at Greenfields. Part of the Caretech Family of Companies, which is one of the largest providers of Specialist Education and Residential Services for children and young people in the UK, delivering across Special Education Schools and Colleges, Residential Children's Homes and a Therapeutic Fostering Service. We are embarking on a period of growth and transformation in line with our ambitious plans and, at the absolute core of our business, is our commitment to supporting our amazing children and young people, each with their own needs, aspirations and infinite potential to reach their personal best. At Greenfields we pride ourselves on providing high quality care and support to children and young people through a multi- disciplinary approach. We offer care, education and therapy input in a nurtured, structured, stable environment with clear boundaries, focusing on the relationship the adults have with the children and a place they can call their home. The young people attend the local in-house Greenfields School that relocated to a fantastic new site in Newport last year. Our homes have support from a clinical lead in helping us to create an environment where children grow and thrive in reaching their full potential as they embark on a pathway to a brighter future. We are looking for a Deputy Manager for one of our Children's Homes based just outside Newtown in Powys, currently home to young people with complex social, emotional and behavioural difficulties as a result of adverse childhood experiences. You will assist the Registered Manager to lead a stable and motivated team to deliver high and consistent standards of care and support for our young people, ensuring they are kept safe, that you advocate strongly for them and their voice shines through everything we do. You will need a real eye for detail - understanding that our absolute commitment to the Safeguarding of our children and young people and the Quality of our service are the top priorities. Essential Minimum 2 years experience working within children's residential QCF Level 3 Children & Young People qualification or equivalent -ESSENTIAL Level 5 - Leadership & Management (preferred not Essential) Driver (company provide a car / mini bus during working hours) 3 Office days/1 long day supporting the Young People. Duties The Deputy Manager would be responsible for supporting the Registered Manager in the following areas; Supervising the Team Leaders & new starters Completing assessment reports, 6-weekly reports all other relevant roles Supporting me in the referral process On-Call one week on & one week off ( Sleep in's are never normally required unless in an emergency (i.e.staff shortage) Aligning the Registered Manager's ideas across the team including education. Company Values Friendly, passionate and caring nature Positive, pleasant and approachable Empowering others to become stronger and more confident in controlling their lives Person Centred, allowing our children to explore & utilise their own strengths Innovative, by using or showing new methods and ideas Energetic and fast paced environment Benefits Dedicated learning and development programmesAccess to a wide range of free online courses for all staff on a variety of topicFree DBS check and Update Service subscriptionFree meals on shift (residential homes only) Refer a friend scheme' reward system - earn £1000 per referral Welcome bonus £500Pension schemeAnnual Employee Awards EveningEmployee recognition s
Warehouse Admin Team Leader needed in Mitcheldean, Gloucestershire, paying £12.10ph to work Monday to Friday, fixed day shift 05:00 to 14:00, on-going full-time hours.We need someone who can manage the Administration Team inside a busy distribution centre. You will be the heart of the operations and making sure the work the team are giving is consistently at the top level. The role is predominantly but not limited to the office as different parts of the role will require you to be out on the shop floor.As a warehouse admin team leader you will be supporting the Systems & Planning First Line Manager.To be successful:- Experience managing a small team up to 3 people.- Strong Excel skills.- Ability to quickly pick up the internal processes and technical aspects of the internal warehouse operating system.- Have a management style that is fair and supportive.- Excellent standard of computer literacy.- Lead by example and be self-motivated.- Adaptability to change and ability to support team members through it.- Attention to detail.- Good organisational skills.- Work well under pressure.- Flexible.If you have the skills and experience required, please apply with your CV today.All Pertemps Candidates benefit from:- Paying £12.10ph - 42.5hrs work per week,- Monday to Friday fixed 05:00am to 14:00 shift.- Full site induction provided (paid after completing 2 full weeks work)- Weekly Pay each Friday, Holiday Pay, Access to pension - PAYE.- Free On-Site Staff Parking.PLEASE CALL PERTEMPS GLOUCESTER .
May 20, 2024
Full time
Warehouse Admin Team Leader needed in Mitcheldean, Gloucestershire, paying £12.10ph to work Monday to Friday, fixed day shift 05:00 to 14:00, on-going full-time hours.We need someone who can manage the Administration Team inside a busy distribution centre. You will be the heart of the operations and making sure the work the team are giving is consistently at the top level. The role is predominantly but not limited to the office as different parts of the role will require you to be out on the shop floor.As a warehouse admin team leader you will be supporting the Systems & Planning First Line Manager.To be successful:- Experience managing a small team up to 3 people.- Strong Excel skills.- Ability to quickly pick up the internal processes and technical aspects of the internal warehouse operating system.- Have a management style that is fair and supportive.- Excellent standard of computer literacy.- Lead by example and be self-motivated.- Adaptability to change and ability to support team members through it.- Attention to detail.- Good organisational skills.- Work well under pressure.- Flexible.If you have the skills and experience required, please apply with your CV today.All Pertemps Candidates benefit from:- Paying £12.10ph - 42.5hrs work per week,- Monday to Friday fixed 05:00am to 14:00 shift.- Full site induction provided (paid after completing 2 full weeks work)- Weekly Pay each Friday, Holiday Pay, Access to pension - PAYE.- Free On-Site Staff Parking.PLEASE CALL PERTEMPS GLOUCESTER .
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
May 20, 2024
Full time
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.You will be required to: Understand, support and advise customers requiring a wide range of information, advice and guidance. To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation. Comply with the expectations of customers. Ensure they are consistently achieving or exceeding Service Level Agreements (SLA's). Provision of multi-channel information services. Provision of accurate, meaningful, and consistent information to support to our customers. Listen patiently, empathise with the caller's situation and convey a genuine desire to help and support. Maintain the Customer Records Management (CRM) system through accurate data input and record keeping, constantly keeping data integrity as a core priority. Work with colleagues to ensure the highest level of customer satisfaction. Ensure continuous service improvement, initiating, and responding to change in a positive manner. To undertake effective research on a range of topics to fit with deadlines. Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001. Proven experience of delivering a service which provided a supporting role; Working as part of a team; Providing telephone, online, email and live chat information; Researching, collecting and recording data evidence; IT literate with full working knowledge of MS Office Suite and use of windows-based databases; Planning and co-ordinating own workload; Excellent communication and interpersonal skills; Strong decision-making abilities; Ability to empathise with people at all levels; Ability to manage and resolve complaints; Emotional resilience. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
May 20, 2024
Full time
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.You will be required to: Understand, support and advise customers requiring a wide range of information, advice and guidance. To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation. Comply with the expectations of customers. Ensure they are consistently achieving or exceeding Service Level Agreements (SLA's). Provision of multi-channel information services. Provision of accurate, meaningful, and consistent information to support to our customers. Listen patiently, empathise with the caller's situation and convey a genuine desire to help and support. Maintain the Customer Records Management (CRM) system through accurate data input and record keeping, constantly keeping data integrity as a core priority. Work with colleagues to ensure the highest level of customer satisfaction. Ensure continuous service improvement, initiating, and responding to change in a positive manner. To undertake effective research on a range of topics to fit with deadlines. Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001. Proven experience of delivering a service which provided a supporting role; Working as part of a team; Providing telephone, online, email and live chat information; Researching, collecting and recording data evidence; IT literate with full working knowledge of MS Office Suite and use of windows-based databases; Planning and co-ordinating own workload; Excellent communication and interpersonal skills; Strong decision-making abilities; Ability to empathise with people at all levels; Ability to manage and resolve complaints; Emotional resilience. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Workshop Service Manager Are you an experienced Service Manager or Workshop Foreman looking to join a market leader in hire? Do you enjoy supporting colleagues and helping get the best out of them? We're looking for a Workshop Service Manager to join the Nationwide Platforms team. You'd look after a team of engineers, with full responsibility for the Birmingham depot click apply for full job details
May 19, 2024
Full time
Workshop Service Manager Are you an experienced Service Manager or Workshop Foreman looking to join a market leader in hire? Do you enjoy supporting colleagues and helping get the best out of them? We're looking for a Workshop Service Manager to join the Nationwide Platforms team. You'd look after a team of engineers, with full responsibility for the Birmingham depot click apply for full job details
Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make every day. We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY23, we generated revenues of £1.9bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,400 daily deliveries of our own chilled and frozen produce and that of third parties. Here at Leeds we make just over 40% of all UK frozen Yorkshire puddings; making us one of the UK's largest suppliers of frozen Yorkshire puddings to Asda, Morrisons & Tesco to name a few! What You'll Be Doing Are you a multi-skilled Engineering Team Leader looking for a new technically challenging and varied role? Can you lead and empower a team? We are looking for an Engineering Team Leader; managing a team of fellow Engineers who maintain and improve the performance of all plant and equipment to achieve maximum machine availability targets. As a Team Leader you will: Lead an engineering shift team to create a high performing culture where team members are motivated, engaged, and supported to develop and achieve their potential. Plan and prioritise the shift workload for the engineering team to enable production targets to be achieved by maximising machinery up time Execute the planned preventative maintenance schedule to maximise machinery up time and minimise disruption to production targets Ensure all plant and equipment adhere to all relevant legislation and so that a safe working environment is maintained all times Ensure that the permit to work is in place and adhered to so that contractors and colleagues work safely at all times Ensure the shift engineering team adhere to good manufacturing practices (GMP) ensuring compliance with manufacturing unit food safety requirements Lead the engineering team to create a high performing culture; including setting team/individual expectations, leading by example, encouraging and supporting to achieve their potential and ensuring policies are upheld Ensure the accurate and timely documentation of shift activities & performance, escalation of relevant events as required, real time use of CMMS, completion of relevant reports, root cause analysis studies and active contribution to daily meetings Shift Pattern: 4 on 4 off days and nights What We're Looking For We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. You will: Hold a mechanical or electrical engineering qualification gained through a time served apprenticeship or study, ideally at NVQ L3 Knowledge of permit systems, risk assessments and method statements Supervisory experience Have practical experience of fault finding on various types of manufacturing machinery Display PLC Awareness and fault finding capabilities Understand how to maintain Engineering Systems within a manufacturing environment Food or wider FMCG Manufacturing Experience is desirable If this sounds like you join us, grow with Greencore and be a part of driving our future success. What You'll Get in Return Competitive salary and job-related benefits Holidays Pension up to 8% matched Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
May 19, 2024
Full time
Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make every day. We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY23, we generated revenues of £1.9bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,400 daily deliveries of our own chilled and frozen produce and that of third parties. Here at Leeds we make just over 40% of all UK frozen Yorkshire puddings; making us one of the UK's largest suppliers of frozen Yorkshire puddings to Asda, Morrisons & Tesco to name a few! What You'll Be Doing Are you a multi-skilled Engineering Team Leader looking for a new technically challenging and varied role? Can you lead and empower a team? We are looking for an Engineering Team Leader; managing a team of fellow Engineers who maintain and improve the performance of all plant and equipment to achieve maximum machine availability targets. As a Team Leader you will: Lead an engineering shift team to create a high performing culture where team members are motivated, engaged, and supported to develop and achieve their potential. Plan and prioritise the shift workload for the engineering team to enable production targets to be achieved by maximising machinery up time Execute the planned preventative maintenance schedule to maximise machinery up time and minimise disruption to production targets Ensure all plant and equipment adhere to all relevant legislation and so that a safe working environment is maintained all times Ensure that the permit to work is in place and adhered to so that contractors and colleagues work safely at all times Ensure the shift engineering team adhere to good manufacturing practices (GMP) ensuring compliance with manufacturing unit food safety requirements Lead the engineering team to create a high performing culture; including setting team/individual expectations, leading by example, encouraging and supporting to achieve their potential and ensuring policies are upheld Ensure the accurate and timely documentation of shift activities & performance, escalation of relevant events as required, real time use of CMMS, completion of relevant reports, root cause analysis studies and active contribution to daily meetings Shift Pattern: 4 on 4 off days and nights What We're Looking For We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. You will: Hold a mechanical or electrical engineering qualification gained through a time served apprenticeship or study, ideally at NVQ L3 Knowledge of permit systems, risk assessments and method statements Supervisory experience Have practical experience of fault finding on various types of manufacturing machinery Display PLC Awareness and fault finding capabilities Understand how to maintain Engineering Systems within a manufacturing environment Food or wider FMCG Manufacturing Experience is desirable If this sounds like you join us, grow with Greencore and be a part of driving our future success. What You'll Get in Return Competitive salary and job-related benefits Holidays Pension up to 8% matched Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Call Center Operator at Presidents Summit Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about sales? If so, you might be our next Call Center Operator. About us "Presidents Summit is Northern Europe's leading business conference, connecting 3,000+ leaders, entrepreneurs, investors and policymakers from 50+ countries providing a global business community for today's and tomorrow's leaders. For more than a decade, Presidents Summit has welcomed world-leading experts such as Bill Clinton, Steve Wozniak, Sir Richard Branson, Gary Vaynerchuk among 130+ others to provide our business community with the newest actionable insights and inspiration from the world's greatest speakers." Presidents Summit is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. What we offer you As our Call Center Operator you'll have the unique opportunity to be part of building and scaling a company. By providing you with the ownership of our telemarketing, we want to constantly push you out of your comfort zone. You'll be working out of our HQ in London and to ensure a never-ending growth curve, we provide you with: An opportunity for getting operational experience in a start-up where both your work and the results are highly tangible and matters to the business A chance to work closely together with the CEO on our sales execution Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally Your Responsibilities Given our global expansion, the Call Center Operator role is strategically important to place us as the market leader in the industry. As we start to amass a large client base which needs an extra touch of care and nurture, this will give you an opportunity to build relationships with C-Level execs and SME business owners in the financial and technology sectors. What we expect from you You possess an unparalleled work ethic with a high sense of urgency. You have a relentless drive and desire to be the very best at what you do. You take ownership of everything you do, are proactive and follow through on commitments. Moreover, you're humble and you share our passion for building and executing new businesses. Furthermore, we expect that you: Can display excellent inter-personal skills such as charisma, listening and understanding Have a natural ability to build rapport with other people Are an excellent communicator, especially verbally Love to build and nurture relations Are comfortable being inquisitive and able to close for new business Have a natural ability to make people feel comfortable around you If this sounds like you, then we need to hear from you today. As soon as possible Apply for this Job Required First Name Last Name Email Phone Resume/CV (File types: pdf, doc, docx, txt, rtf) Please paste your full Linkedin URL Do you require a visa to work in the UK? Do you require a visa to work for the EU? In which country are you currently living?- Only select one Which languages do you speak fluently?- Pick all languages that you can speak professionally What year did or will you graduate from university or last formal school? What was (or are you expecting as) your final grade average for your bachelors degree?
May 19, 2024
Full time
Call Center Operator at Presidents Summit Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about sales? If so, you might be our next Call Center Operator. About us "Presidents Summit is Northern Europe's leading business conference, connecting 3,000+ leaders, entrepreneurs, investors and policymakers from 50+ countries providing a global business community for today's and tomorrow's leaders. For more than a decade, Presidents Summit has welcomed world-leading experts such as Bill Clinton, Steve Wozniak, Sir Richard Branson, Gary Vaynerchuk among 130+ others to provide our business community with the newest actionable insights and inspiration from the world's greatest speakers." Presidents Summit is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. What we offer you As our Call Center Operator you'll have the unique opportunity to be part of building and scaling a company. By providing you with the ownership of our telemarketing, we want to constantly push you out of your comfort zone. You'll be working out of our HQ in London and to ensure a never-ending growth curve, we provide you with: An opportunity for getting operational experience in a start-up where both your work and the results are highly tangible and matters to the business A chance to work closely together with the CEO on our sales execution Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally Your Responsibilities Given our global expansion, the Call Center Operator role is strategically important to place us as the market leader in the industry. As we start to amass a large client base which needs an extra touch of care and nurture, this will give you an opportunity to build relationships with C-Level execs and SME business owners in the financial and technology sectors. What we expect from you You possess an unparalleled work ethic with a high sense of urgency. You have a relentless drive and desire to be the very best at what you do. You take ownership of everything you do, are proactive and follow through on commitments. Moreover, you're humble and you share our passion for building and executing new businesses. Furthermore, we expect that you: Can display excellent inter-personal skills such as charisma, listening and understanding Have a natural ability to build rapport with other people Are an excellent communicator, especially verbally Love to build and nurture relations Are comfortable being inquisitive and able to close for new business Have a natural ability to make people feel comfortable around you If this sounds like you, then we need to hear from you today. As soon as possible Apply for this Job Required First Name Last Name Email Phone Resume/CV (File types: pdf, doc, docx, txt, rtf) Please paste your full Linkedin URL Do you require a visa to work in the UK? Do you require a visa to work for the EU? In which country are you currently living?- Only select one Which languages do you speak fluently?- Pick all languages that you can speak professionally What year did or will you graduate from university or last formal school? What was (or are you expecting as) your final grade average for your bachelors degree?
Service Manager - Supported Living (Bristol) £ 36000 - 38000 Looking for a rewarding career helping those with complex needs & learning disabilities? We are! Support clients in Bristol with independence & decision-making Lead & motivate a supportive team Competitive salary & benefits package You'll be great if you have: Experience in learning disabilities, autism, and complex needs Leadership & management click apply for full job details
May 19, 2024
Full time
Service Manager - Supported Living (Bristol) £ 36000 - 38000 Looking for a rewarding career helping those with complex needs & learning disabilities? We are! Support clients in Bristol with independence & decision-making Lead & motivate a supportive team Competitive salary & benefits package You'll be great if you have: Experience in learning disabilities, autism, and complex needs Leadership & management click apply for full job details
Job order - J(Apply online only) - Permanent Full Time Title Client Director for Growth Category DCS Role City London, England - London, United Kingdom Job Description Client Director for Growth Position Description A profound and radical change to traditional Business models is underway and at CGI, we are at the forefront of developing and implementing technologies and business processes that will shape tomorrows marketplace. We are looking for a Client Director focussed on growth to work in our London Metro who will have business development responsibility, for new logos acquisition across commercial and/or public sector accounts in the Greater London Region. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. Your future duties and responsibilities Leveraging both our global solutions and services and our teams across our Global Delivery Centres you will: Develop and maintain strong relationships with new prospects and clients within the Greater London Region Win new logo business taking overall responsibility for the full sales cycle from prospecting through to closure Collaborate with internal marketing functions and service line leads to develop and deliver compelling go to market activities for assigned territories/sectors Work with delivery teams to ensure quality of services delivered in line with client commitments Foster the development of the teams capabilities and expertise in line with client needs/market evolution Recruit, assign and support the career development of team members Required qualifications to be successful in this role You will have experience of the IT managed services and consultancy industry including specific experience in the sale and delivery of outsourcing services, systems integration and consulting projects and services. With a successful track record of growing business and managing relationships across one or more of the following sectors Healthcare/Local Government/Higher Education/Transport and Logistics/Retail in the Greater London Region, you will have held previous roles in Business Development and/or Account Management and will be able to demonstrate experience in the following areas: Consultative, customer-oriented with the ability to present to audiences of different stakeholders and size (e.g., executives, clients, technical peers, non-technical professionals) Strong analytical and problem solving abilities with demonstrable experience in facilitating and articulating client issues Being creative, but with a keen attention to detail and ability to articulate complex business and technical issues Thrive in a team environment and lead the team Team-oriented focus, knowledge sharing and expectation management with all project team resources Achieving new logo acquisition and growth within large/strategic accounts, including branching out into new areas as well as farming existing clients Deal-sizes probably in the region of 5m - 10m in areas such as project services, consulting services, managed services and/or IT outsourcing Networking, prospecting and lead/pipeline generation. Bid management, deal-shaping, proposal writing and financial modelling Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Business Development Delivery Management Leadership Management Consulting Reference (phone number removed)
May 19, 2024
Full time
Job order - J(Apply online only) - Permanent Full Time Title Client Director for Growth Category DCS Role City London, England - London, United Kingdom Job Description Client Director for Growth Position Description A profound and radical change to traditional Business models is underway and at CGI, we are at the forefront of developing and implementing technologies and business processes that will shape tomorrows marketplace. We are looking for a Client Director focussed on growth to work in our London Metro who will have business development responsibility, for new logos acquisition across commercial and/or public sector accounts in the Greater London Region. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. Your future duties and responsibilities Leveraging both our global solutions and services and our teams across our Global Delivery Centres you will: Develop and maintain strong relationships with new prospects and clients within the Greater London Region Win new logo business taking overall responsibility for the full sales cycle from prospecting through to closure Collaborate with internal marketing functions and service line leads to develop and deliver compelling go to market activities for assigned territories/sectors Work with delivery teams to ensure quality of services delivered in line with client commitments Foster the development of the teams capabilities and expertise in line with client needs/market evolution Recruit, assign and support the career development of team members Required qualifications to be successful in this role You will have experience of the IT managed services and consultancy industry including specific experience in the sale and delivery of outsourcing services, systems integration and consulting projects and services. With a successful track record of growing business and managing relationships across one or more of the following sectors Healthcare/Local Government/Higher Education/Transport and Logistics/Retail in the Greater London Region, you will have held previous roles in Business Development and/or Account Management and will be able to demonstrate experience in the following areas: Consultative, customer-oriented with the ability to present to audiences of different stakeholders and size (e.g., executives, clients, technical peers, non-technical professionals) Strong analytical and problem solving abilities with demonstrable experience in facilitating and articulating client issues Being creative, but with a keen attention to detail and ability to articulate complex business and technical issues Thrive in a team environment and lead the team Team-oriented focus, knowledge sharing and expectation management with all project team resources Achieving new logo acquisition and growth within large/strategic accounts, including branching out into new areas as well as farming existing clients Deal-sizes probably in the region of 5m - 10m in areas such as project services, consulting services, managed services and/or IT outsourcing Networking, prospecting and lead/pipeline generation. Bid management, deal-shaping, proposal writing and financial modelling Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Business Development Delivery Management Leadership Management Consulting Reference (phone number removed)
Security Contract Manager Salary: 42,000 + car/car allowance Location: This is a field based role. As a guide, applicants should live close to the M25 SOUTH: for example Surrey, Sussex, Richmond, Croydon etc. Tremendous opportunity to manage the delivery of security services to a portfolio of high-profile corporate sites. We are seeking a candidate that can drive service excellence and lead a large professional security team. You should have prior experience in the security sector managing a portfolio of client accounts/contracts. Applicants must meet the following criteria: Experience in a similar security industry role managing a portfolio of sites/contracts A positive people manager with experience leading customer focused security teams Strong commercial acumen The ability to influence senior stakeholders in a quality focused manner Key duties and responsibilities will include Responsibility for the management of a portfolio of sites Drive stakeholder engagement and client satisfaction across accounts Budget management Management and leadership of site based teams Regular client meetings across sites to ensure maximum client engagement Manage the mobilisation of new contracts Conduct and monitor staff appraisals including HR / disciplinary issues Recruitment, training and development Production of high quality reports to senior leadership teams and client contacts Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development Electronic Security Risk Management
May 19, 2024
Full time
Security Contract Manager Salary: 42,000 + car/car allowance Location: This is a field based role. As a guide, applicants should live close to the M25 SOUTH: for example Surrey, Sussex, Richmond, Croydon etc. Tremendous opportunity to manage the delivery of security services to a portfolio of high-profile corporate sites. We are seeking a candidate that can drive service excellence and lead a large professional security team. You should have prior experience in the security sector managing a portfolio of client accounts/contracts. Applicants must meet the following criteria: Experience in a similar security industry role managing a portfolio of sites/contracts A positive people manager with experience leading customer focused security teams Strong commercial acumen The ability to influence senior stakeholders in a quality focused manner Key duties and responsibilities will include Responsibility for the management of a portfolio of sites Drive stakeholder engagement and client satisfaction across accounts Budget management Management and leadership of site based teams Regular client meetings across sites to ensure maximum client engagement Manage the mobilisation of new contracts Conduct and monitor staff appraisals including HR / disciplinary issues Recruitment, training and development Production of high quality reports to senior leadership teams and client contacts Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development Electronic Security Risk Management
Job Title: Environmental Sales Representative Location : London Salary: Competitive Job Type: Permanent, Full Time About us: Glasdon UK Limited is part of the Glasdon Group with companies in Europe and the United States and is a market leader in the design, marketing, and supply of environmental and safety products About the role: Are you looking for an exciting, challenging and rewarding long-term career and have what it takes to become a professional sales executive? We are looking for a charismatic Area Sales Representative for our Local Government Health & Universities Division. This position requires you to sell a wide range of our products, including waste management, street furniture, safety products and seating Our key customers for these products are Local Authorities, Councils, Government Departments, Universities, Colleges, and Hospitals, alongside their contractors and consultants, so commitment to building long-term customer relationships is essential to attract repeat business This position covers a large geographical territory encompassing all of Northamptonshire, Cambridgeshire, Norfolk, Buckinghamshire, Bedfordshire, Suffolk, Hertfordshire, Essex, North London. Ideally, we would like you to be located around Bedfordshire, Hertfordshire, Essex If you have a genuine desire to succeed and wish to join a progressive company, with excellent opportunities, career development opportunities and benefits then look no further The successful candidate with be provided with full and comprehensive training Duties and Responsibilities: Valid UK Driving Licence (Essential) Identify new business opportunities and prospecting non-user accounts Follow up on sales leads Liaise with existing customers and develop new relationships Account management and rapport building Customer visitations to demonstrate and present products face to face Interpret sales reports and identify commercial markets and product opportunities Participate in team sales meetings and share product / market knowledge Work with in-house Product Design team to develop new products from concept through to production Plan and prioritise a territory to arrange meetings with a wide range of customers About you: Some experience within a sales or customer service environment A genuine interest towards developing a career in account management Strong written and verbal communication skills A high level of self-motivation, and determination to achieve goals and targets Good organisational, administrative and time management skills Be inquisitive to identify customers' needs and the ability to offer informed solutions Good IT Literacy Strong A-Levels and/or University Degree or equivalent (desirable) Benefits: A competitive commencing salary plus target bonus Company car and expenses 33 days annual leave Flexible annual leave Comprehensive training programmes Company Final Salary Pension scheme after a minimum of two years' service Life insurance after a minimum of two years' service Pension through NEST within 3 months of start date Cycle to Work Scheme (subject to minimum criteria) Hybrid Working (subject to minimum criteria) Long Service Awards Private health care scheme after a minimum of one years' service Cashback plan for dental care, eyecare, prescriptions, physiotherapy and more Subsidised on-site Caf / social space Team building Paid charity days and company events Relocation Support Please click the APPLY button to submit your CV for this role Candidates with the experience or relevant job titles of; Face to Face Sales, Product Demonstration, Customer Service, Business Studies, Sales Administration, Microsoft, Telesales, Negotiation, Sales Advisor, Customer Support, Call Centre, Territory Management, Account Management, Business Development, Commercial Awareness and Communication Skills may also be considered for this role
May 19, 2024
Full time
Job Title: Environmental Sales Representative Location : London Salary: Competitive Job Type: Permanent, Full Time About us: Glasdon UK Limited is part of the Glasdon Group with companies in Europe and the United States and is a market leader in the design, marketing, and supply of environmental and safety products About the role: Are you looking for an exciting, challenging and rewarding long-term career and have what it takes to become a professional sales executive? We are looking for a charismatic Area Sales Representative for our Local Government Health & Universities Division. This position requires you to sell a wide range of our products, including waste management, street furniture, safety products and seating Our key customers for these products are Local Authorities, Councils, Government Departments, Universities, Colleges, and Hospitals, alongside their contractors and consultants, so commitment to building long-term customer relationships is essential to attract repeat business This position covers a large geographical territory encompassing all of Northamptonshire, Cambridgeshire, Norfolk, Buckinghamshire, Bedfordshire, Suffolk, Hertfordshire, Essex, North London. Ideally, we would like you to be located around Bedfordshire, Hertfordshire, Essex If you have a genuine desire to succeed and wish to join a progressive company, with excellent opportunities, career development opportunities and benefits then look no further The successful candidate with be provided with full and comprehensive training Duties and Responsibilities: Valid UK Driving Licence (Essential) Identify new business opportunities and prospecting non-user accounts Follow up on sales leads Liaise with existing customers and develop new relationships Account management and rapport building Customer visitations to demonstrate and present products face to face Interpret sales reports and identify commercial markets and product opportunities Participate in team sales meetings and share product / market knowledge Work with in-house Product Design team to develop new products from concept through to production Plan and prioritise a territory to arrange meetings with a wide range of customers About you: Some experience within a sales or customer service environment A genuine interest towards developing a career in account management Strong written and verbal communication skills A high level of self-motivation, and determination to achieve goals and targets Good organisational, administrative and time management skills Be inquisitive to identify customers' needs and the ability to offer informed solutions Good IT Literacy Strong A-Levels and/or University Degree or equivalent (desirable) Benefits: A competitive commencing salary plus target bonus Company car and expenses 33 days annual leave Flexible annual leave Comprehensive training programmes Company Final Salary Pension scheme after a minimum of two years' service Life insurance after a minimum of two years' service Pension through NEST within 3 months of start date Cycle to Work Scheme (subject to minimum criteria) Hybrid Working (subject to minimum criteria) Long Service Awards Private health care scheme after a minimum of one years' service Cashback plan for dental care, eyecare, prescriptions, physiotherapy and more Subsidised on-site Caf / social space Team building Paid charity days and company events Relocation Support Please click the APPLY button to submit your CV for this role Candidates with the experience or relevant job titles of; Face to Face Sales, Product Demonstration, Customer Service, Business Studies, Sales Administration, Microsoft, Telesales, Negotiation, Sales Advisor, Customer Support, Call Centre, Territory Management, Account Management, Business Development, Commercial Awareness and Communication Skills may also be considered for this role
The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder. We Include. You Belong. Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background. Living out our values in all that we do, we: Strive for Excellence Show Compassion Respect others Collaborate Act with Integrity We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you. About the Department The Financial Communications department handles communications for the Church Commissioners and the Pensions Board, and works with other parts of the wider organisation to support with communications matters related to Finance. What you'll be doing The purpose of this role is to support the Head of Financial Communications in providing leadership and the wider organisation with a professional communications service. Main duties and responsibilities Ensure effective communications planning, processes, and staging calendar implementation Maintain good relationships with key stakeholders (Church Commissioners, Pensions Board), with a particular focus on Responsible Investment Monitor press coverage and distribute to all relevant internal contacts Respond professionally to media enquiries from news organisations, including the rapid development of agreed responses to media enquiries Proactively support and help prepare messaging ahead of anticipated media interest Support internal stakeholders in development and communication of their core messaging Proactively identify PR opportunities for the Church of England's National Investing Bodies Manage the relationship with the Ethical Investment Advisory Group, the Social Impact Investment Fund, the Giving Team, Parish Buying, and other internal stakeholders Build positive relationships with key financial and specialist journalists who cover the work of the National Investing Bodies Field media requests for interviews, photo calls, events, and similar Provide support with media training and photo shoots for internal stakeholders Take initiative in identifying and organising relevant speaking, conference and award opportunities Produce the Church Commissioners' annual report - liaising with internal stakeholders, collating and editing content, working with the design agency, and managing budget Maintain excellent relationships with external suppliers and design agencies Produce website content for relevant Church of England entities Work with the digital communications team to support with social media content for Church Commissioners and Pensions Board Manage the Church Commissioners' LinkedIn accounts, creating content and working with stakeholders to ensure consistent and timely content Deputise for the Head of Financial Communications as necessary About You The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. Essential Knowledge/Experience Understanding of financial communications Experience of working with mainstream media Track record of delivering text to specification to tight deadlines Skills & Abilities: Excellent written and verbal communication skills Good time-management Strong interpersonal skills Good attention to detail Desirable Existing network among journalists Journalistic or communications experience within a high profile organisation Interest in sustainable investment What we offer Our benefits include: A salary of £56,833 plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary. 25 days annual leave (increasing to 30 days within 5 years) plus three additional days Flexible working hours and location, with an expectation of just 3 days per week in our office in Westminster Structured induction programme and access to a range of development opportunities including apprenticeships Access to Occupational Health, and an Employee Assistance Programme Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. The closing date for applications is 28 May 2024.
May 19, 2024
Full time
The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder. We Include. You Belong. Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background. Living out our values in all that we do, we: Strive for Excellence Show Compassion Respect others Collaborate Act with Integrity We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you. About the Department The Financial Communications department handles communications for the Church Commissioners and the Pensions Board, and works with other parts of the wider organisation to support with communications matters related to Finance. What you'll be doing The purpose of this role is to support the Head of Financial Communications in providing leadership and the wider organisation with a professional communications service. Main duties and responsibilities Ensure effective communications planning, processes, and staging calendar implementation Maintain good relationships with key stakeholders (Church Commissioners, Pensions Board), with a particular focus on Responsible Investment Monitor press coverage and distribute to all relevant internal contacts Respond professionally to media enquiries from news organisations, including the rapid development of agreed responses to media enquiries Proactively support and help prepare messaging ahead of anticipated media interest Support internal stakeholders in development and communication of their core messaging Proactively identify PR opportunities for the Church of England's National Investing Bodies Manage the relationship with the Ethical Investment Advisory Group, the Social Impact Investment Fund, the Giving Team, Parish Buying, and other internal stakeholders Build positive relationships with key financial and specialist journalists who cover the work of the National Investing Bodies Field media requests for interviews, photo calls, events, and similar Provide support with media training and photo shoots for internal stakeholders Take initiative in identifying and organising relevant speaking, conference and award opportunities Produce the Church Commissioners' annual report - liaising with internal stakeholders, collating and editing content, working with the design agency, and managing budget Maintain excellent relationships with external suppliers and design agencies Produce website content for relevant Church of England entities Work with the digital communications team to support with social media content for Church Commissioners and Pensions Board Manage the Church Commissioners' LinkedIn accounts, creating content and working with stakeholders to ensure consistent and timely content Deputise for the Head of Financial Communications as necessary About You The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. Essential Knowledge/Experience Understanding of financial communications Experience of working with mainstream media Track record of delivering text to specification to tight deadlines Skills & Abilities: Excellent written and verbal communication skills Good time-management Strong interpersonal skills Good attention to detail Desirable Existing network among journalists Journalistic or communications experience within a high profile organisation Interest in sustainable investment What we offer Our benefits include: A salary of £56,833 plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary. 25 days annual leave (increasing to 30 days within 5 years) plus three additional days Flexible working hours and location, with an expectation of just 3 days per week in our office in Westminster Structured induction programme and access to a range of development opportunities including apprenticeships Access to Occupational Health, and an Employee Assistance Programme Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. The closing date for applications is 28 May 2024.
Marc Daniels are working with a household name automotive company based in London in recruiting a European Tax Manager this is a fantastic opportunity to take the next step in your career with a well-established company. They have a very favourable car scheme and a host of other benefits. You will help oversee the centralised team who handle the VAT returns and work closely with their Tax Partner PwC and review their compliance. This role is hybrid-working and has flexible hours. Working with PwC, you will oversee adherence to tax regulations across various European jurisdictions. This includes staying up-to-date with local tax laws, reporting requirements, and deadlines. Ensuring that all corporate tax compliance obligations are met accurately and on time. Ensuring that all indirect tax compliance obligations (VAT, Intrastat, EC, Sales, etc) are met accurately and on time. Working with PwC and the relevant finance person in the country, oversee the tax audit, ensuring a pan e approach to audits and audit settlements. Developing and communicating tax risk strategies and policies across the business. This includes assessing potential risks and devising mitigation plans. Collaborating with senior management to create tax-efficient strategies that align with the company's overall goals. You'll contribute to year-end financial reporting, specifically related to tax matters. This involves preparing and reviewing relevant documentation. Evaluating the impact of changes in tax legislation and accounting principles on the business. This involves providing insights to guide decision-making. Understanding how tax law changes may affect financial statements and advising accordingly. As a trusted advisor, you'll interact with stakeholders at various levels, including senior executives. Your communication skills and credibility are essential. Working closely with operational and commercial teams to align tax strategies with business objectives. Support and guide the VAT team in the Shared Service Centre and liaise with the PwC team on a regular basis to coordinate and supervise activities. Requirements: Understanding of tax laws and regulations and IFRS. Leadership and management skills coupled with full commitment to results achievement & accountability. Communication skills, quickly able to establish credibility with business leaders and other stakeholders. By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.
May 19, 2024
Full time
Marc Daniels are working with a household name automotive company based in London in recruiting a European Tax Manager this is a fantastic opportunity to take the next step in your career with a well-established company. They have a very favourable car scheme and a host of other benefits. You will help oversee the centralised team who handle the VAT returns and work closely with their Tax Partner PwC and review their compliance. This role is hybrid-working and has flexible hours. Working with PwC, you will oversee adherence to tax regulations across various European jurisdictions. This includes staying up-to-date with local tax laws, reporting requirements, and deadlines. Ensuring that all corporate tax compliance obligations are met accurately and on time. Ensuring that all indirect tax compliance obligations (VAT, Intrastat, EC, Sales, etc) are met accurately and on time. Working with PwC and the relevant finance person in the country, oversee the tax audit, ensuring a pan e approach to audits and audit settlements. Developing and communicating tax risk strategies and policies across the business. This includes assessing potential risks and devising mitigation plans. Collaborating with senior management to create tax-efficient strategies that align with the company's overall goals. You'll contribute to year-end financial reporting, specifically related to tax matters. This involves preparing and reviewing relevant documentation. Evaluating the impact of changes in tax legislation and accounting principles on the business. This involves providing insights to guide decision-making. Understanding how tax law changes may affect financial statements and advising accordingly. As a trusted advisor, you'll interact with stakeholders at various levels, including senior executives. Your communication skills and credibility are essential. Working closely with operational and commercial teams to align tax strategies with business objectives. Support and guide the VAT team in the Shared Service Centre and liaise with the PwC team on a regular basis to coordinate and supervise activities. Requirements: Understanding of tax laws and regulations and IFRS. Leadership and management skills coupled with full commitment to results achievement & accountability. Communication skills, quickly able to establish credibility with business leaders and other stakeholders. By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.
An exciting opportunity has arisen to join a sportswear retailer as a store manager. The company is currently undergoing growth in all areas, hitting record numbers and exceeding instore targets substantially. The role is centred around the development of the team and driving service on the shop floor. Responsibilities will also include overseeing visual merchandising of the store and taking ownership of the stores standards. The ideal candidate will be a passionate, capable leader who places a great emphasis on the development of their team. They will have prior experience in a high volume environment but will also be able to motivate their team during quieter periods. The role is paying up to £44,000 for the right candidate as well some other great benefits such as: access to the internal learning and development program, private healthcare, exclusive company access. Search again Position Position Cart Save search Save this search and get email alerts for jobs matching your selections. If you're in the job market, it can be a worrying time with the turmoil caused by the pandemic. Youshould be registering with consultants you can trust. We can't guarantee our ability to help you, butwe can guarantee to safeguard your details. If we get in touch with you it's because there's a role weneed to discuss. If we don't, then we'll keep your details live pending future positions. RHR has specialist teams in most sectors, from manufacturing to hospitality and from public sectorthrough to retail. We recruit managers and professionals in a wide range of functions, specifically,general management, digital marketing, HR, finance, procurement and supply chain. We have tradedfor over 30 years and have an enviable reputation for delivery, honesty and integrity.
May 19, 2024
Full time
An exciting opportunity has arisen to join a sportswear retailer as a store manager. The company is currently undergoing growth in all areas, hitting record numbers and exceeding instore targets substantially. The role is centred around the development of the team and driving service on the shop floor. Responsibilities will also include overseeing visual merchandising of the store and taking ownership of the stores standards. The ideal candidate will be a passionate, capable leader who places a great emphasis on the development of their team. They will have prior experience in a high volume environment but will also be able to motivate their team during quieter periods. The role is paying up to £44,000 for the right candidate as well some other great benefits such as: access to the internal learning and development program, private healthcare, exclusive company access. Search again Position Position Cart Save search Save this search and get email alerts for jobs matching your selections. If you're in the job market, it can be a worrying time with the turmoil caused by the pandemic. Youshould be registering with consultants you can trust. We can't guarantee our ability to help you, butwe can guarantee to safeguard your details. If we get in touch with you it's because there's a role weneed to discuss. If we don't, then we'll keep your details live pending future positions. RHR has specialist teams in most sectors, from manufacturing to hospitality and from public sectorthrough to retail. We recruit managers and professionals in a wide range of functions, specifically,general management, digital marketing, HR, finance, procurement and supply chain. We have tradedfor over 30 years and have an enviable reputation for delivery, honesty and integrity.
Halcyon Health & Social Care
Gloucester, Gloucestershire
Salary: £32,000 Location: Central Gloucester Hours: Monday-Friday Halcyon Health and Social Care is excited to announce an opportunity for a motivated individual to join our client's team as a Deputy Manager for their new supported living provider in Gloucester. Our client is dedicated to creating supportive environments where individuals can flourish with personalised care and attention. As a Deputy Manager, you will work alongside the Registered Manager to ensure the smooth operation of the service and the delivery of high-quality care for adults and young people with autism, learning disabilities and mental health needs. Our client boasts a successful supported living service with a great reputation and is currently rated as good with the Care Quality Commission (CQC). Role and Responsibilities: -As the Deputy Manager, you will play a key role in supporting the Registered Manager in all aspects of service management. Your responsibilities will include: - Assisting in the day-to-day operation of the service, including staff management, rota coordination and on call cover. - Providing support to the manager to ensure adherence to policies, procedures, and CQC standards. - Supporting the development and implementation of individual care plans in collaboration with residents, their families, and external professionals. - Providing leadership and guidance to support staff, promoting a positive working environment, and fostering a culture of continuous improvement. - Overseeing the delivery of person-centred care, ensuring that the physical, emotional, and social needs of residents are met with dignity and respect. - Assisting with recruitment, training, and performance management of staff members to maintain a skilled and motivated team. What They Offer in return: - Competitive salary - Opportunities for professional development and career progression within a growing organisation - Supportive work environment with a dedicated team committed to making a difference in people's lives - Comprehensive training and ongoing support to enhance your skills and knowledge - Access to employee benefits, including health and wellbeing support, pension scheme, and employee assistance programme Key Requirements: - Previous experience in a supervisory or leadership role within a health and social care setting - NVQ Level 3 or equivalent qualification in Health and Social Care - Knowledge of CQC regulations and standards - Excellent communication, interpersonal, and organisational skills - Ability to work effectively as part of a team and independently when required - Compassionate and empathetic approach to supporting vulnerable individuals
May 19, 2024
Full time
Salary: £32,000 Location: Central Gloucester Hours: Monday-Friday Halcyon Health and Social Care is excited to announce an opportunity for a motivated individual to join our client's team as a Deputy Manager for their new supported living provider in Gloucester. Our client is dedicated to creating supportive environments where individuals can flourish with personalised care and attention. As a Deputy Manager, you will work alongside the Registered Manager to ensure the smooth operation of the service and the delivery of high-quality care for adults and young people with autism, learning disabilities and mental health needs. Our client boasts a successful supported living service with a great reputation and is currently rated as good with the Care Quality Commission (CQC). Role and Responsibilities: -As the Deputy Manager, you will play a key role in supporting the Registered Manager in all aspects of service management. Your responsibilities will include: - Assisting in the day-to-day operation of the service, including staff management, rota coordination and on call cover. - Providing support to the manager to ensure adherence to policies, procedures, and CQC standards. - Supporting the development and implementation of individual care plans in collaboration with residents, their families, and external professionals. - Providing leadership and guidance to support staff, promoting a positive working environment, and fostering a culture of continuous improvement. - Overseeing the delivery of person-centred care, ensuring that the physical, emotional, and social needs of residents are met with dignity and respect. - Assisting with recruitment, training, and performance management of staff members to maintain a skilled and motivated team. What They Offer in return: - Competitive salary - Opportunities for professional development and career progression within a growing organisation - Supportive work environment with a dedicated team committed to making a difference in people's lives - Comprehensive training and ongoing support to enhance your skills and knowledge - Access to employee benefits, including health and wellbeing support, pension scheme, and employee assistance programme Key Requirements: - Previous experience in a supervisory or leadership role within a health and social care setting - NVQ Level 3 or equivalent qualification in Health and Social Care - Knowledge of CQC regulations and standards - Excellent communication, interpersonal, and organisational skills - Ability to work effectively as part of a team and independently when required - Compassionate and empathetic approach to supporting vulnerable individuals
NHS National Services Scotland
Melrose, Roxburghshire
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotlandwelcomes applications from all sections of society. OUR VALUES IN ACTION Care and Compassion Quality and Teamwork Dignity and Respect Openness, honesty and responsibility BORDERS GENERAL HOSPITAL, Melrose, Scottish Borders TD6 9BS CONSULTANT DERMATOLOGIST Full time available. Part time or job share applications also welcome. Basic Salary: £96,963 - 128,841 per annum. Why work for us? Patients are at the centre of everything we do in our daily working lives at NHS Borders ensuring they are safe, cared for efficiently, effectively by suitably experienced and qualified staff driving quality at the heart of patient care. We are a dynamic and forward thinking team with a wealth of clinical and leadership experience. We aim for an open and honest culture and believe in nurturing future stars in NHS. Borders General Hospital is a modern and well-equipped 284 bed DGH serving the rural Borders area in South East Scotland, approximately 36 miles from Edinburgh. The Role This post is a substantive post for a Consultant Dermatologist who wishes to provide high quality Dermatology Services. The post holder will clinically lead the service with the opportunity to further develop and modernise the service that delivers dermatology specialist care to a population of 115,000 (receiving approximately 3000 referrals per year). Candidates must hold MRCP or equivalent and be fully registered with the General Medical Council in the Specialist Register for Dermatology before taking up the post or be within 6 months of expected date of obtaining CCT. We welcome informal discussions and visits, please contact Dr Jonathan Manning, . Closing date for applications:- 14 June 2024 Interview Date:- 8 July 2024 PLEASE NOTE: We cannot accept late applications so please ensure your application is submitted early
May 19, 2024
Full time
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotlandwelcomes applications from all sections of society. OUR VALUES IN ACTION Care and Compassion Quality and Teamwork Dignity and Respect Openness, honesty and responsibility BORDERS GENERAL HOSPITAL, Melrose, Scottish Borders TD6 9BS CONSULTANT DERMATOLOGIST Full time available. Part time or job share applications also welcome. Basic Salary: £96,963 - 128,841 per annum. Why work for us? Patients are at the centre of everything we do in our daily working lives at NHS Borders ensuring they are safe, cared for efficiently, effectively by suitably experienced and qualified staff driving quality at the heart of patient care. We are a dynamic and forward thinking team with a wealth of clinical and leadership experience. We aim for an open and honest culture and believe in nurturing future stars in NHS. Borders General Hospital is a modern and well-equipped 284 bed DGH serving the rural Borders area in South East Scotland, approximately 36 miles from Edinburgh. The Role This post is a substantive post for a Consultant Dermatologist who wishes to provide high quality Dermatology Services. The post holder will clinically lead the service with the opportunity to further develop and modernise the service that delivers dermatology specialist care to a population of 115,000 (receiving approximately 3000 referrals per year). Candidates must hold MRCP or equivalent and be fully registered with the General Medical Council in the Specialist Register for Dermatology before taking up the post or be within 6 months of expected date of obtaining CCT. We welcome informal discussions and visits, please contact Dr Jonathan Manning, . Closing date for applications:- 14 June 2024 Interview Date:- 8 July 2024 PLEASE NOTE: We cannot accept late applications so please ensure your application is submitted early