Job Description At William H Brown , part of the Connells Group, we're looking for a highly motivated Branch Administrator to support our fantastic team in branch in Halifax . This role is on a 6 month fixed term contract .As our Branch Administrator you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. What's in it for you as our Branch Administrator? Industry leading training and development Demonstrable career ladder Opportunities for progression Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Branch Administrator The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels. Skills and experience required to be a successful Branch Administrator Preferably experience as an Administrator / Secretary or similar role Customer focussed and comfortable in a client facing role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) William H Brown Estate Agents?are part of? Sequence Home, one of the largest and most successful estate agency and property services providers in the UK and we operate under 11 different trading names. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04226
May 18, 2024
Full time
Job Description At William H Brown , part of the Connells Group, we're looking for a highly motivated Branch Administrator to support our fantastic team in branch in Halifax . This role is on a 6 month fixed term contract .As our Branch Administrator you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. What's in it for you as our Branch Administrator? Industry leading training and development Demonstrable career ladder Opportunities for progression Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Branch Administrator The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels. Skills and experience required to be a successful Branch Administrator Preferably experience as an Administrator / Secretary or similar role Customer focussed and comfortable in a client facing role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) William H Brown Estate Agents?are part of? Sequence Home, one of the largest and most successful estate agency and property services providers in the UK and we operate under 11 different trading names. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04226
Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT Operations, Incident/Problem and Change Management. Analytical mindset and problem solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) About us Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells
May 18, 2024
Full time
Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT Operations, Incident/Problem and Change Management. Analytical mindset and problem solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) About us Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells
Business Unit: Chief Operating Office Salary range: £41,600 - £57,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy, working with the latest technology offerings and with our COE services highly in demand, it makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Admin to support our platform operations, provisioning, managing, and maintaining our Power Platform environments and services, facilitating the enablement of users and the deployment of solutions and service updates, and overseeing the day-to-day monitoring and management of our Power Platform services to ensure service effectiveness. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply What you'll be doing Day-to-day management of our Power Platform environments across our pro-dev and citizen-developer communities, provisioning, configuring, and enabling services in line with approved design patterns and best practices to meet business and operational requirements. Managing user access processes, setup of security controls and application of licenses for the Power Platform to enable projects/squads to quickly mobilise and for the business to maintain operational effectiveness once live. Monitoring and troubleshooting the performance, security, capacity, availability, and reliability of the Power Platform, providing MI reports to support governance reviews and leadership updates. Working with our COE SMEs to build and enable foundational service components to support new service design patterns and evergreen capabilities to enable projects/squads to develop on these. Providing technical input to the Release Management process such that change is effectively managed and deployments appropriately prioritised and scheduled. Working with COE SMEs to assess evergreen change for the Power Platform, identifying and impact assessing changes to key service components in-use. This includes the Microsoft Wave Releases and product specific updates. Keeping up to date with the latest features, updates, and enhancements of the Power Platform components and services We need you to have Relevant experience in configuring, managing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power B. A solid understanding of the Microsoft Power Platform architecture, components, and services, specifically Power Platform environments, Dataverse, Admin Centre and Azure Active Directory. A working knowledge of Azure DevOps, with experience in provisioning and deploying pipelines and projects for the Power Platform. A proficiency in using PowerShell, REST APIs, and developer tools to automate administrative tasks. Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform. Ability to communicate effectively with technical and non-technical stakeholders, demonstrate the value proposition of the Microsoft Power Platform and provide guidance and support for adoption and change management. It's a bonus if you have but not essential Knowledge and experience in using the COE Starter Kit, Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Center Platform and Open AI. Microsoft certification: PL-900 (Power Platform Fundamentals), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment Advertised: 16 May 2024 GMT Daylight Time Applications close: 30 May 2024 GMT Daylight Time
May 18, 2024
Full time
Business Unit: Chief Operating Office Salary range: £41,600 - £57,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy, working with the latest technology offerings and with our COE services highly in demand, it makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Admin to support our platform operations, provisioning, managing, and maintaining our Power Platform environments and services, facilitating the enablement of users and the deployment of solutions and service updates, and overseeing the day-to-day monitoring and management of our Power Platform services to ensure service effectiveness. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply What you'll be doing Day-to-day management of our Power Platform environments across our pro-dev and citizen-developer communities, provisioning, configuring, and enabling services in line with approved design patterns and best practices to meet business and operational requirements. Managing user access processes, setup of security controls and application of licenses for the Power Platform to enable projects/squads to quickly mobilise and for the business to maintain operational effectiveness once live. Monitoring and troubleshooting the performance, security, capacity, availability, and reliability of the Power Platform, providing MI reports to support governance reviews and leadership updates. Working with our COE SMEs to build and enable foundational service components to support new service design patterns and evergreen capabilities to enable projects/squads to develop on these. Providing technical input to the Release Management process such that change is effectively managed and deployments appropriately prioritised and scheduled. Working with COE SMEs to assess evergreen change for the Power Platform, identifying and impact assessing changes to key service components in-use. This includes the Microsoft Wave Releases and product specific updates. Keeping up to date with the latest features, updates, and enhancements of the Power Platform components and services We need you to have Relevant experience in configuring, managing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power B. A solid understanding of the Microsoft Power Platform architecture, components, and services, specifically Power Platform environments, Dataverse, Admin Centre and Azure Active Directory. A working knowledge of Azure DevOps, with experience in provisioning and deploying pipelines and projects for the Power Platform. A proficiency in using PowerShell, REST APIs, and developer tools to automate administrative tasks. Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform. Ability to communicate effectively with technical and non-technical stakeholders, demonstrate the value proposition of the Microsoft Power Platform and provide guidance and support for adoption and change management. It's a bonus if you have but not essential Knowledge and experience in using the COE Starter Kit, Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Center Platform and Open AI. Microsoft certification: PL-900 (Power Platform Fundamentals), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment Advertised: 16 May 2024 GMT Daylight Time Applications close: 30 May 2024 GMT Daylight Time
Business Unit: Chief Operating Office Salary range: £68,000 - £92,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy, working with the latest technology offerings and with our COE services highly in demand, it makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Technical Lead to spearhead our COE service capabilities, guiding on platform enablement and adoption strategy, shaping our platform roadmap, and evaluating and implementing new service component capabilities to create the foundational services upon which projects/squads can develop their solutions. You will work closely with our Microsoft fast-track advisors, 3rd party partners and our platform service teams to safeguard service effectiveness and coordinate evergreen strategy and the introduction of new Power Platform service components and capabilities in line with our wider Microsoft ecosystem controls. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply What you'll be doing As custodian of our Power Platform component register and technical service capabilities, you will be responsible for safeguarding platform adoption, maintaining our governance controls and enforcing standards and best practice across our pro-dev and citizen-dev communities. Working collaboratively with COE leadership to develop and implement a platform enablement and adoption strategy for the Power Platform, incorporating evergreen requirements as well as COE approved design patterns. Working with our COE SMEs to build foundational service components to support new service design patterns and evergreen capabilities to enable projects/squads to develop on these. Working collaboratively with SMEs from Microsoft, our 3rd party partners and from within the business to assess evergreen change for the Power Platform, identifying and impact assessing changes to key service components in-use and where applicable, forming an implementation plan to test these ahead of general release. This includes the Microsoft Wave Releases and product specific updates. Providing technical oversight of our platform operations, including capacity management, service management, environment management, user and licensing management and security controls. Acting as a gatekeeper and safety-net for our Power Platform service, supporting COE leadership by proactively identifying risks and issues and intervening to prevent problems before they happen. Working with the COE team to document standards and best practices for adoption and implementation of Power Platform components and services, ensuring all documentation is accurate, consistent and up-to-date and in line with latest features and best-practice guidance from Microsoft. Leading and mentoring COE colleagues to support their development and to advance collective skills and capabilities within the COE. We need you to have Extensive experience (5+ years) in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power BI, preferably in a Technical Lead or Solution Architect role. Extensive knowledge and experience in applying best practices and standards for developing and maintaining secure, scalable, and performant solutions on the Microsoft Power Platform, with a deep understanding of its capabilities and limitations and how to leverage them to meet business requirements. Knowledge and experience in designing, implementing and managing complex Power Platform environment strategies to support coexistence and effective route-to-live, preferably using automated pipeline deployment via Azure DevOps. Knowledge and experience implementing the many integration options and methods for connecting the Microsoft Power Platform with other Microsoft and 3rd party services and data sources, including Microsoft 365 and Azure services. Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform. Ability to communicate effectively with technical and non-technical stakeholders, demonstrate the value proposition of the Microsoft Power Platform and provide guidance and support for adoption and change management. It's a bonus if you have but not essential Experience performing in a Centre Of Excellence role, ideally in a Microsoft Power Platform capacity. Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Center Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 16 May 2024 GMT Daylight Time Applications close: 30 May 2024 GMT Daylight Time
May 18, 2024
Full time
Business Unit: Chief Operating Office Salary range: £68,000 - £92,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy, working with the latest technology offerings and with our COE services highly in demand, it makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Technical Lead to spearhead our COE service capabilities, guiding on platform enablement and adoption strategy, shaping our platform roadmap, and evaluating and implementing new service component capabilities to create the foundational services upon which projects/squads can develop their solutions. You will work closely with our Microsoft fast-track advisors, 3rd party partners and our platform service teams to safeguard service effectiveness and coordinate evergreen strategy and the introduction of new Power Platform service components and capabilities in line with our wider Microsoft ecosystem controls. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply What you'll be doing As custodian of our Power Platform component register and technical service capabilities, you will be responsible for safeguarding platform adoption, maintaining our governance controls and enforcing standards and best practice across our pro-dev and citizen-dev communities. Working collaboratively with COE leadership to develop and implement a platform enablement and adoption strategy for the Power Platform, incorporating evergreen requirements as well as COE approved design patterns. Working with our COE SMEs to build foundational service components to support new service design patterns and evergreen capabilities to enable projects/squads to develop on these. Working collaboratively with SMEs from Microsoft, our 3rd party partners and from within the business to assess evergreen change for the Power Platform, identifying and impact assessing changes to key service components in-use and where applicable, forming an implementation plan to test these ahead of general release. This includes the Microsoft Wave Releases and product specific updates. Providing technical oversight of our platform operations, including capacity management, service management, environment management, user and licensing management and security controls. Acting as a gatekeeper and safety-net for our Power Platform service, supporting COE leadership by proactively identifying risks and issues and intervening to prevent problems before they happen. Working with the COE team to document standards and best practices for adoption and implementation of Power Platform components and services, ensuring all documentation is accurate, consistent and up-to-date and in line with latest features and best-practice guidance from Microsoft. Leading and mentoring COE colleagues to support their development and to advance collective skills and capabilities within the COE. We need you to have Extensive experience (5+ years) in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power BI, preferably in a Technical Lead or Solution Architect role. Extensive knowledge and experience in applying best practices and standards for developing and maintaining secure, scalable, and performant solutions on the Microsoft Power Platform, with a deep understanding of its capabilities and limitations and how to leverage them to meet business requirements. Knowledge and experience in designing, implementing and managing complex Power Platform environment strategies to support coexistence and effective route-to-live, preferably using automated pipeline deployment via Azure DevOps. Knowledge and experience implementing the many integration options and methods for connecting the Microsoft Power Platform with other Microsoft and 3rd party services and data sources, including Microsoft 365 and Azure services. Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform. Ability to communicate effectively with technical and non-technical stakeholders, demonstrate the value proposition of the Microsoft Power Platform and provide guidance and support for adoption and change management. It's a bonus if you have but not essential Experience performing in a Centre Of Excellence role, ideally in a Microsoft Power Platform capacity. Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Center Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 16 May 2024 GMT Daylight Time Applications close: 30 May 2024 GMT Daylight Time
Office Manager Woking Up to £35,000 Our client is looking for an Office Manager to support the busy team who have a growing workload! You will have responsibility for various important tasks within the Company and will work closely with the 'C' Chief level managers on a day-to-day basis as well as supporting other team members, allowing them to focus on other priorities. You will have experience of overseeing administrative activities that will facilitate the smooth running of the office, organising people, information and other resources. You will have the opportunity to help build and influence the business during its continued growth and you can very much make the role your own! Responsibilities Your duties will include: Purchase of office supplies or equipment Maintain relevant Policy documents (such as insurance) on site and ensure that relevant insurances are on display and available for viewing. Oversee facilities issues with the MD and third parties. Be the main point of contact for suppliers and the landlord to manage any premises issues. Take responsibility for administrative duties such as answering phone calls, preparing documents as required, and helping the CEO with other tasks as appropriate. Gather and input Purchase Orders, Receipts and Invoices for purchases into the Xero accounts system for ordering and payment approval. Assist operations group by arranging and tracking freight with company's agent, and by arranging travel for operations team members with company agent. Administering HR system Filtering and delegating inbound email from website / social media enquiries. Record management - ensuring CRM and / or Xero records are updated when notification of change of address, email change etc. Ensuring GDPR rules are adhered to in relation to documentation and customer records. Record First Aid or Health and Safety incidents accurately for review. Rewards Flexible working hours Free on-site parking Pension An all-round great place to work! Requirements Essential: Experience in a similar role within a small business environment. Proficient in computer use, standard Office Suite and web-based platforms. Good at prioritising tasks, ability to multitask. Desirable: Experience with international shipping logistics. Basic Accounting skills
May 18, 2024
Full time
Office Manager Woking Up to £35,000 Our client is looking for an Office Manager to support the busy team who have a growing workload! You will have responsibility for various important tasks within the Company and will work closely with the 'C' Chief level managers on a day-to-day basis as well as supporting other team members, allowing them to focus on other priorities. You will have experience of overseeing administrative activities that will facilitate the smooth running of the office, organising people, information and other resources. You will have the opportunity to help build and influence the business during its continued growth and you can very much make the role your own! Responsibilities Your duties will include: Purchase of office supplies or equipment Maintain relevant Policy documents (such as insurance) on site and ensure that relevant insurances are on display and available for viewing. Oversee facilities issues with the MD and third parties. Be the main point of contact for suppliers and the landlord to manage any premises issues. Take responsibility for administrative duties such as answering phone calls, preparing documents as required, and helping the CEO with other tasks as appropriate. Gather and input Purchase Orders, Receipts and Invoices for purchases into the Xero accounts system for ordering and payment approval. Assist operations group by arranging and tracking freight with company's agent, and by arranging travel for operations team members with company agent. Administering HR system Filtering and delegating inbound email from website / social media enquiries. Record management - ensuring CRM and / or Xero records are updated when notification of change of address, email change etc. Ensuring GDPR rules are adhered to in relation to documentation and customer records. Record First Aid or Health and Safety incidents accurately for review. Rewards Flexible working hours Free on-site parking Pension An all-round great place to work! Requirements Essential: Experience in a similar role within a small business environment. Proficient in computer use, standard Office Suite and web-based platforms. Good at prioritising tasks, ability to multitask. Desirable: Experience with international shipping logistics. Basic Accounting skills
We are looking to recruit a full time Customer Services coordinator for a busy maintenance company based in Thatcham, Berkshire. You will be based full time at their head office but some travel to customer sites and client meetings may be required in the future, so you will have to be a car owner / driver. Job hours are 8.30am to 5.00pm Monday to Friday with one hour lunch break. You will be reporting to their Customer Services Manager and National operations Manager. The role will involve taking incoming calls, logging details and prioritising work schedules. Raising job cards and booking in, taking calls from outside service Technicians and updating job information. You will be assisting to manage our team of 6-8 Service maintenance and Repair tradesmen. Possibly taking responsibility for a portfolio of customers in the future. Dealing with customer enquiries and their service maintenance and repair work. . Updating customers and agents with the progress of jobs. Maintaining their database. You will also be assisting with general office duties as required such as filing, Technicians worksheets etc. Skills required : Experienced in handling telephone calls and dealing with customers, suppliers, external contractors and engineers / technicians. An organised approach to prioritising work and technicians and for remembering and recording details of jobs/conversations etc. on our database. Computer literate (database, Word, Excel, e mail) Numerate. Good knowledge of the local area would be an advantage. Experience of working in a role were you have been managing, planning, scheduling engineers or contractors or tradesman would be an advantage. Remuneration/benefits : Salary commensurate with experience. Starting holiday allowance is 23 days plus bank holidays. On site car parking. Car ownership is essential. Please send your CV via the link or call Phil directly on the number below to discuss the role and the company in more detail.
May 18, 2024
Full time
We are looking to recruit a full time Customer Services coordinator for a busy maintenance company based in Thatcham, Berkshire. You will be based full time at their head office but some travel to customer sites and client meetings may be required in the future, so you will have to be a car owner / driver. Job hours are 8.30am to 5.00pm Monday to Friday with one hour lunch break. You will be reporting to their Customer Services Manager and National operations Manager. The role will involve taking incoming calls, logging details and prioritising work schedules. Raising job cards and booking in, taking calls from outside service Technicians and updating job information. You will be assisting to manage our team of 6-8 Service maintenance and Repair tradesmen. Possibly taking responsibility for a portfolio of customers in the future. Dealing with customer enquiries and their service maintenance and repair work. . Updating customers and agents with the progress of jobs. Maintaining their database. You will also be assisting with general office duties as required such as filing, Technicians worksheets etc. Skills required : Experienced in handling telephone calls and dealing with customers, suppliers, external contractors and engineers / technicians. An organised approach to prioritising work and technicians and for remembering and recording details of jobs/conversations etc. on our database. Computer literate (database, Word, Excel, e mail) Numerate. Good knowledge of the local area would be an advantage. Experience of working in a role were you have been managing, planning, scheduling engineers or contractors or tradesman would be an advantage. Remuneration/benefits : Salary commensurate with experience. Starting holiday allowance is 23 days plus bank holidays. On site car parking. Car ownership is essential. Please send your CV via the link or call Phil directly on the number below to discuss the role and the company in more detail.
We are looking to recruit a full time Maintenance Services Planner and Coordinator for a busy maintenance company based in Thatcham, Berkshire. You will be based full time at their head office but some travel to customer sites and client meetings may be required in the future, so you will have to be a car owner / driver. Job hours are 8.30am to 5.00pm Monday to Friday with one hour lunch break. You will be reporting to their Customer Services Manager and National operations Manager. The role will involve taking incoming calls, logging details and prioritising work schedules. Raising job cards and booking in, taking calls from outside service Technicians and updating job information. You will be assisting to manage our team of 6-8 Service maintenance and Repair tradesmen. Possibly taking responsibility for a portfolio of customers in the future. Dealing with customer enquiries and their service maintenance and repair work. . Updating customers and agents with the progress of jobs. Maintaining their database. You will also be assisting with general office duties as required such as filing, Technicians worksheets etc. Skills required : Experienced in handling telephone calls and dealing with customers, suppliers, external contractors and engineers / technicians. An organised approach to prioritising work and technicians and for remembering and recording details of jobs/conversations etc. on our database. Computer literate (database, Word, Excel, e mail) Numerate. Good knowledge of the local area would be an advantage. Experience of working in a role were you have been managing, planning, scheduling engineers or contractors or tradesman would be an advantage. Remuneration/benefits : Salary commensurate with experience. Starting holiday allowance is 23 days plus bank holidays. On site car parking. Car ownership is essential. Please send your CV via the link or call Phil directly on the number below to discuss the role and the company in more detail.
May 18, 2024
Full time
We are looking to recruit a full time Maintenance Services Planner and Coordinator for a busy maintenance company based in Thatcham, Berkshire. You will be based full time at their head office but some travel to customer sites and client meetings may be required in the future, so you will have to be a car owner / driver. Job hours are 8.30am to 5.00pm Monday to Friday with one hour lunch break. You will be reporting to their Customer Services Manager and National operations Manager. The role will involve taking incoming calls, logging details and prioritising work schedules. Raising job cards and booking in, taking calls from outside service Technicians and updating job information. You will be assisting to manage our team of 6-8 Service maintenance and Repair tradesmen. Possibly taking responsibility for a portfolio of customers in the future. Dealing with customer enquiries and their service maintenance and repair work. . Updating customers and agents with the progress of jobs. Maintaining their database. You will also be assisting with general office duties as required such as filing, Technicians worksheets etc. Skills required : Experienced in handling telephone calls and dealing with customers, suppliers, external contractors and engineers / technicians. An organised approach to prioritising work and technicians and for remembering and recording details of jobs/conversations etc. on our database. Computer literate (database, Word, Excel, e mail) Numerate. Good knowledge of the local area would be an advantage. Experience of working in a role were you have been managing, planning, scheduling engineers or contractors or tradesman would be an advantage. Remuneration/benefits : Salary commensurate with experience. Starting holiday allowance is 23 days plus bank holidays. On site car parking. Car ownership is essential. Please send your CV via the link or call Phil directly on the number below to discuss the role and the company in more detail.
Join The World's First Oxbridge Preparation School! Who are we? We are the world's first Oxbridge Prep School and send hundreds of students to Oxford, Cambridge and Medical School annually. We specialise in providing expert education programmes and courses to help students and schools with their Oxbridge & Medical School Applications. Our group is an agile and dynamic educational and tutoring business, staffed by highly educated, easy-going, and fun people. We have been going for 10 years now and have shown strong year growth year after year. Every year we help hundreds of students with our access scheme and strive to help many more in future years. Our Role Our China-based clientele is growing, and we are looking for an Operations Executive to join our team on a part time basis. Reporting to the Director of Studies, you will be responsible for supporting the students in their Programme and also speak to key clients from the region regarding suitability of the UniAdmissions programmes for their students. You'll have a practical, hands-on and flexible approach, and you'll be a great team player and happy to throw yourself into a fast-paced and pressured environment. This is a mixed operations & sales role. This is a fantastic opportunity to make a positive mark on a rapidly growing company. What you'll be doing: In this role, Being the main point of contact for China-based clients, building and maintaining lasting relationships.You can expect to be: Matching and providing academic C.V's to help agents select suitable tutors for 1:1 sessions with students. Interviewing students to deem their suitability for Oxbridge and for the programme. Recommending a tailored programme for each student. Being the main point of contact for students and clients during the students' programme duration, offering support and advice when needed. Build and maintain strong relationships with existing and potential clients to ensure customer satisfaction and loyalty. Work towards achieving individual and team sales targets and Key Performance Indicators (KPIs) set by management. The Skills & Experience You'll Need: Preferably a graduate with a background from Oxbridge, located in the CST region (or available to work during CST working hours). Fluent in both Mandarin and English Outstanding communicator with a proactive attitude. Preferably experienced with WeChat Excellent listening and communication skills (verbal and written). Well organised, excellent administration skills and meticulous with a strong attention to detail and able to manage your own workload. Sales/new business development desirable but not essential What's in it for you? At Uniadmissions, we value our employees for always going the extra mile, we reward this with great benefits and competitive salary. The chance to progress and build a career in a company doubling in size every year for the last 4 years. A rapidly-growing company with an international presence, innovative outlook and a strong market position. An inspiring and positive environment, working alongside talented, friendly and passionate people. Celebrate your success - free lunches (in partnership with Deliveroo!) after successful weeks for the whole company. We love Education! Daily Dedicated protected study time, an office library, paid study leave and formal training. Fully Remote Working - Pretty much! We meet up 1 day/month, usually in Oxford for work and lunch! 1-2 weeks training will also be in person. At least quarterly team socials! Theme parks/restaurants/sky diving! Voted on and decided by you! Annual Company Paid holidays - Full funded trips to go Skiing in the French Alps if we hit target! Job Specifics: Contract: Hours: 10-20 Hours per week, Part-time role with opportunity to turn into Full-time Compensation : £20 per hour + 10% uncapped commission Location: Fully Remote, the successful candidate may reside anywhere globally but must be accessible to work during CST working hours We look forward to receiving your application!
May 18, 2024
Full time
Join The World's First Oxbridge Preparation School! Who are we? We are the world's first Oxbridge Prep School and send hundreds of students to Oxford, Cambridge and Medical School annually. We specialise in providing expert education programmes and courses to help students and schools with their Oxbridge & Medical School Applications. Our group is an agile and dynamic educational and tutoring business, staffed by highly educated, easy-going, and fun people. We have been going for 10 years now and have shown strong year growth year after year. Every year we help hundreds of students with our access scheme and strive to help many more in future years. Our Role Our China-based clientele is growing, and we are looking for an Operations Executive to join our team on a part time basis. Reporting to the Director of Studies, you will be responsible for supporting the students in their Programme and also speak to key clients from the region regarding suitability of the UniAdmissions programmes for their students. You'll have a practical, hands-on and flexible approach, and you'll be a great team player and happy to throw yourself into a fast-paced and pressured environment. This is a mixed operations & sales role. This is a fantastic opportunity to make a positive mark on a rapidly growing company. What you'll be doing: In this role, Being the main point of contact for China-based clients, building and maintaining lasting relationships.You can expect to be: Matching and providing academic C.V's to help agents select suitable tutors for 1:1 sessions with students. Interviewing students to deem their suitability for Oxbridge and for the programme. Recommending a tailored programme for each student. Being the main point of contact for students and clients during the students' programme duration, offering support and advice when needed. Build and maintain strong relationships with existing and potential clients to ensure customer satisfaction and loyalty. Work towards achieving individual and team sales targets and Key Performance Indicators (KPIs) set by management. The Skills & Experience You'll Need: Preferably a graduate with a background from Oxbridge, located in the CST region (or available to work during CST working hours). Fluent in both Mandarin and English Outstanding communicator with a proactive attitude. Preferably experienced with WeChat Excellent listening and communication skills (verbal and written). Well organised, excellent administration skills and meticulous with a strong attention to detail and able to manage your own workload. Sales/new business development desirable but not essential What's in it for you? At Uniadmissions, we value our employees for always going the extra mile, we reward this with great benefits and competitive salary. The chance to progress and build a career in a company doubling in size every year for the last 4 years. A rapidly-growing company with an international presence, innovative outlook and a strong market position. An inspiring and positive environment, working alongside talented, friendly and passionate people. Celebrate your success - free lunches (in partnership with Deliveroo!) after successful weeks for the whole company. We love Education! Daily Dedicated protected study time, an office library, paid study leave and formal training. Fully Remote Working - Pretty much! We meet up 1 day/month, usually in Oxford for work and lunch! 1-2 weeks training will also be in person. At least quarterly team socials! Theme parks/restaurants/sky diving! Voted on and decided by you! Annual Company Paid holidays - Full funded trips to go Skiing in the French Alps if we hit target! Job Specifics: Contract: Hours: 10-20 Hours per week, Part-time role with opportunity to turn into Full-time Compensation : £20 per hour + 10% uncapped commission Location: Fully Remote, the successful candidate may reside anywhere globally but must be accessible to work during CST working hours We look forward to receiving your application!
Job Description At Brown & Merry, part of the Connells Group, we're looking for a highly motivated Apprentice Administrator to support our fantastic team in branch in Woburn Sands. As our Apprentice Administrator you will learn to take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. What's in it for you as our Apprentice Administrator? Industry leading training and development Demonstrable career ladder Opportunities for progression Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Apprentice Administrator The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels. Skills and experience required to be a successful Apprentice Administrator Preferably experience as an Administrator / Secretary or similar role Customer focussed and comfortable in a client facing role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Brown & Merry are an award-winning estate agent and we operate under 12 different trading names, some of which have been synonymous with estate agency for over 100 years. Our aim has always been to change the way you view estate agent. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04534
May 18, 2024
Full time
Job Description At Brown & Merry, part of the Connells Group, we're looking for a highly motivated Apprentice Administrator to support our fantastic team in branch in Woburn Sands. As our Apprentice Administrator you will learn to take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. What's in it for you as our Apprentice Administrator? Industry leading training and development Demonstrable career ladder Opportunities for progression Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Apprentice Administrator The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels. Skills and experience required to be a successful Apprentice Administrator Preferably experience as an Administrator / Secretary or similar role Customer focussed and comfortable in a client facing role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Brown & Merry are an award-winning estate agent and we operate under 12 different trading names, some of which have been synonymous with estate agency for over 100 years. Our aim has always been to change the way you view estate agent. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04534
Due to business growing our client is looking to recruit 2 x Export Customer Operations Agent Experience: Air or Road Exports and some Import knowledge advantage. Excellent Customer service skills, Strong written and verbal communication skills, Willingness to learn and adapt If have one import or export will train on the other click apply for full job details
May 18, 2024
Full time
Due to business growing our client is looking to recruit 2 x Export Customer Operations Agent Experience: Air or Road Exports and some Import knowledge advantage. Excellent Customer service skills, Strong written and verbal communication skills, Willingness to learn and adapt If have one import or export will train on the other click apply for full job details
Pushing boundaries for a sustainable future Can clean-energy tech change the world? We say yes. Here s why. The way we heat our homes today is responsible for 15% of all of Europe s CO2 emissions. Switching to sustainable, clean energy solutions is the easiest and most impactful way households can play their part in net zero. We are a next-generation home energy champion. We passionately believe that creating smart, sustainable homes is our way to make a positive impact in the world. Clean-energy tech is purposeful work. Urgent work. We d love you to do it with us. About the role We are seeking a dedicated and customer-focused call centre representative to join our team. You will be responsible for handling customer inquiries, assisting customers with booking surveys, services and providing excellent customer service. Your ability to communicate effectively, manage customer inquiries, and efficiently handle booking processes will be crucial to the success of our Call Centre operations. Responsibilities for the role include: Answer customer Inquiries, resolve issues, provide solutions to ensure customer satisfaction in a professional and courteous manner. Assist customers with booking appointments, reservations, or services based on their requirements. Provide customers with information about our company, products and services. Stay up to date with product/ service changes, promotions, and updates to provide accurate information to customers. Efficiently manage and maintain booking schedules using the company's booking software or tools. Coordinate with internal departments to ensure smooth and timely execution of bookings. Escalate complex problems to supervisors or managers when necessary. Maintaining accurate customer records in our CRM system. What we would like you to have; Full training will be provided at the Aira Academy, However, the following skills and experiences would be beneficial to this role; Previous experience in a customer service or contact centre role. Proficiency in using booking software (Hubspot / Skedulo), CRM systems, and basic computer applications. Excellent communication skills. Excellent problem solving and decision- making abilities. Ability to work well in a team environment as well as individually. Ability to multitask, manage time effectively, and work in a fast-paced environment. Strong problem-solving skills. Flexibility to work various shifts, including evening, weekends, and holidays. What we offer £24,000 Basic Salary, with OTE of £44,700 25 days annual leave + Bank Holidays Health Cash Plan Reward Gateway (Employee Discounts) Comprehensive training and ongoing professional development. Opportunity to work In a dynamic and supportive team environment. Career growth and advancement opportunities within the company. At Aira, We re not just champions of next-generation energy, we re champions in Diversity and Inclusion too. We believe that a diverse workforce sparks innovation and creativity and enables us to better serve our customers and communities. We encourage individuals from all backgrounds, cultures, and perspectives to join our team. We will never accept any form of discrimination and believe that together, we can drive a new era for our people and planet.
May 18, 2024
Full time
Pushing boundaries for a sustainable future Can clean-energy tech change the world? We say yes. Here s why. The way we heat our homes today is responsible for 15% of all of Europe s CO2 emissions. Switching to sustainable, clean energy solutions is the easiest and most impactful way households can play their part in net zero. We are a next-generation home energy champion. We passionately believe that creating smart, sustainable homes is our way to make a positive impact in the world. Clean-energy tech is purposeful work. Urgent work. We d love you to do it with us. About the role We are seeking a dedicated and customer-focused call centre representative to join our team. You will be responsible for handling customer inquiries, assisting customers with booking surveys, services and providing excellent customer service. Your ability to communicate effectively, manage customer inquiries, and efficiently handle booking processes will be crucial to the success of our Call Centre operations. Responsibilities for the role include: Answer customer Inquiries, resolve issues, provide solutions to ensure customer satisfaction in a professional and courteous manner. Assist customers with booking appointments, reservations, or services based on their requirements. Provide customers with information about our company, products and services. Stay up to date with product/ service changes, promotions, and updates to provide accurate information to customers. Efficiently manage and maintain booking schedules using the company's booking software or tools. Coordinate with internal departments to ensure smooth and timely execution of bookings. Escalate complex problems to supervisors or managers when necessary. Maintaining accurate customer records in our CRM system. What we would like you to have; Full training will be provided at the Aira Academy, However, the following skills and experiences would be beneficial to this role; Previous experience in a customer service or contact centre role. Proficiency in using booking software (Hubspot / Skedulo), CRM systems, and basic computer applications. Excellent communication skills. Excellent problem solving and decision- making abilities. Ability to work well in a team environment as well as individually. Ability to multitask, manage time effectively, and work in a fast-paced environment. Strong problem-solving skills. Flexibility to work various shifts, including evening, weekends, and holidays. What we offer £24,000 Basic Salary, with OTE of £44,700 25 days annual leave + Bank Holidays Health Cash Plan Reward Gateway (Employee Discounts) Comprehensive training and ongoing professional development. Opportunity to work In a dynamic and supportive team environment. Career growth and advancement opportunities within the company. At Aira, We re not just champions of next-generation energy, we re champions in Diversity and Inclusion too. We believe that a diverse workforce sparks innovation and creativity and enables us to better serve our customers and communities. We encourage individuals from all backgrounds, cultures, and perspectives to join our team. We will never accept any form of discrimination and believe that together, we can drive a new era for our people and planet.
Customer Service Team Leader Inverness Marston Holdings Limited has an exciting opportunity for a Customer Service Team Leader to join their Operations team on a full time, permanent basis. Marston Holdings Limited is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery. The group currently has revenue of £270m, employs nearly 5,000 staff and has a network of 1,000 self-employed enforcement agents. The business operates 21 lines of business across several trading entities, primarily in the UK. Are you ready to lead and inspire a dynamic team of Customer Service Agents towards success? Look no further! As our Team Leader, you'll play a pivotal role in ensuring our Customer Service Agents excel in their daily tasks through continual development. Your excellent communication skills will drive efficiency, while your collaborative spirit ensures we meet all SLA's and KPI's. The Position & Key Responsibilities To manage, motivate and ensure commitment of staff through effective leadership Identify any needs for development/improvement by monitoring staff performance via KPI, observation, and auditing of work Analyse productivity and quality trends by working in conjunction with the quality team and proactively act upon these trends by implementing individual and team-based action plans. Improve performance and ensure the development of each team member through effective coaching, training and the setting of SMART objectives. Develop the knowledge and competencies of the team with the support from the Performance Coaches. Identify development areas and address any poor performance by effective performance management techniques, taking disciplinary action where appropriate. Ensure an effective level of communication with staff through team briefings, the use of monthly1-2-1 meetings, coaching, objective setting, training, and performance management. Carry out 6 monthly performance reviews with your team on a one-to-one basis as part of the performance management cycle, reviewing progress on existing objectives and setting new objectives for the next period. Person specification Ability to manage and supervise a team Ability to analyse KPIs in order to manage performance Experience of handling and resolving difficult situations Effective communication and organisational skills Good understanding and use of Microsoft Office Applications Adaptable to change and new ideas Excellent planning, time management and organisational skills Team player, both as a member and a leader Ability to remain focused and decisive when working to specified targets in a pressured environment What's in it for you? Office based Contract: Permanent Full time, 37.5 hours per week Enhanced Maternity and Paternity Package NB subject to eligibility criteria Health Cash Plan Staff benefits, from discounts on high street and online shopping to travel, socialising and wellbeing If this sounds like the job for you, please apply New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change. Marston Holdings Limited (MHL) is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery. We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
May 18, 2024
Full time
Customer Service Team Leader Inverness Marston Holdings Limited has an exciting opportunity for a Customer Service Team Leader to join their Operations team on a full time, permanent basis. Marston Holdings Limited is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery. The group currently has revenue of £270m, employs nearly 5,000 staff and has a network of 1,000 self-employed enforcement agents. The business operates 21 lines of business across several trading entities, primarily in the UK. Are you ready to lead and inspire a dynamic team of Customer Service Agents towards success? Look no further! As our Team Leader, you'll play a pivotal role in ensuring our Customer Service Agents excel in their daily tasks through continual development. Your excellent communication skills will drive efficiency, while your collaborative spirit ensures we meet all SLA's and KPI's. The Position & Key Responsibilities To manage, motivate and ensure commitment of staff through effective leadership Identify any needs for development/improvement by monitoring staff performance via KPI, observation, and auditing of work Analyse productivity and quality trends by working in conjunction with the quality team and proactively act upon these trends by implementing individual and team-based action plans. Improve performance and ensure the development of each team member through effective coaching, training and the setting of SMART objectives. Develop the knowledge and competencies of the team with the support from the Performance Coaches. Identify development areas and address any poor performance by effective performance management techniques, taking disciplinary action where appropriate. Ensure an effective level of communication with staff through team briefings, the use of monthly1-2-1 meetings, coaching, objective setting, training, and performance management. Carry out 6 monthly performance reviews with your team on a one-to-one basis as part of the performance management cycle, reviewing progress on existing objectives and setting new objectives for the next period. Person specification Ability to manage and supervise a team Ability to analyse KPIs in order to manage performance Experience of handling and resolving difficult situations Effective communication and organisational skills Good understanding and use of Microsoft Office Applications Adaptable to change and new ideas Excellent planning, time management and organisational skills Team player, both as a member and a leader Ability to remain focused and decisive when working to specified targets in a pressured environment What's in it for you? Office based Contract: Permanent Full time, 37.5 hours per week Enhanced Maternity and Paternity Package NB subject to eligibility criteria Health Cash Plan Staff benefits, from discounts on high street and online shopping to travel, socialising and wellbeing If this sounds like the job for you, please apply New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change. Marston Holdings Limited (MHL) is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery. We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
Property Receptionist - Manchester, M4 - £12ph. Our client who specialises within the property rental sector require a customer focused Receptionist/Customer Assistant to deliver the onsite operations at one of their beautifully developed buildings. Duties will include: Face to face resident interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe and at home. Handle day to day enquiries regarding viewings Support in the preparation iof viewings Provide a front desk service to prospective residents Key Management and arranging access to properties for third parties (agents, contractors, inventory clerks). Requirements Previous Customer Service, Reception, Front of House, Concierge experience. Experience within property, hospitality, travel or similar would be an advantage. Strong written and verbal English skills. Well-groomed and professional appearance. Passionate about customer service. Ability to build relationships. Self-motivated and able to work alone. This is temporary role to start immediately. Post your cv now! (Ritz Rec Emp Bus)
May 17, 2024
Seasonal
Property Receptionist - Manchester, M4 - £12ph. Our client who specialises within the property rental sector require a customer focused Receptionist/Customer Assistant to deliver the onsite operations at one of their beautifully developed buildings. Duties will include: Face to face resident interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe and at home. Handle day to day enquiries regarding viewings Support in the preparation iof viewings Provide a front desk service to prospective residents Key Management and arranging access to properties for third parties (agents, contractors, inventory clerks). Requirements Previous Customer Service, Reception, Front of House, Concierge experience. Experience within property, hospitality, travel or similar would be an advantage. Strong written and verbal English skills. Well-groomed and professional appearance. Passionate about customer service. Ability to build relationships. Self-motivated and able to work alone. This is temporary role to start immediately. Post your cv now! (Ritz Rec Emp Bus)
Graduate/Trainee: Land Rights (Wayleaves) Surveyor Location: North East, Yorkshire and North Lincolnshire Directorate: Field Operations Job Ref No: R6119 The energy industry is advancing at pace with investment in smart technology and innovation. Northern Powergrid, as the company responsible for powering everyday life for 8 million customers across 3.9 million homes and businesses in the North East, Yorkshire, The Humber and northern Lincolnshire, is at the forefront of delivering a power network that meets the region's needs, now and in the future. Delivering safe, reliable electricity is at the heart of what we do and we're proud to play an essential role in powering everyday life for the customers, homes, businesses and economies we serve. In an evolving energy industry, we have a key role in creating and managing future energy systems that increasingly interact with our customers and smart low carbon technologies, this is why we're innovating and investing today so we're ready for the demands of tomorrow. We have a number of exciting opportunities for enthusiastic individuals who have relevant experience or hold a qualification (or studying towards a qualification) in a related subject i.e., Law, Agriculture, Environment. The work will be varied, including substation site acquisitions, disposals, rent reviews, lease renewals: acquisition of wayleaves consents, easements and land access permissions: negotiation and settlement of agricultural, wayleave and property loss claims: acquisition of planning and environmental consents: response to statutory notices. You'll be expected to meet and communicate with our grantors, customers, Land Agents, local authorities and statutory bodies, attend site meetings and share advice and technical knowledge with our colleagues and contractors. The role requires an individual who is customer focused, highly motivated, very organised and IT literate. You will need the ability to communicate effectively with our Stakeholders, Engineers and Contractors and work well under pressure, and have the ability to manage multiple jobs whilst maintaining an attention to detail. You will be required to demonstrate an understanding in one of the following key areas; Property, Law, Agriculture, Land Management, Environment, Valuation, or a related subject. Candidates should ideally hold 2 A levels, a HND or a Degree (in a related subject) and be prepared to undertake further study if necessary to achieve membership of RICS (inc. AssocRICS) or CAAV if not already qualified. A full 2 year training programme is provided. A full clean driving license is essential. Along with a competitive salary of £38,487 - £51,761 (depending on experience) we also offer great benefits such as: Enrolment into our double-matched pension scheme 25 days holiday (rising with service) Car allowance / company car scheme Payment of professional fees ALL APPLICATIONS WELCOME Please visit our careers website to download an application form and return to us quoting reference number R6119 - Click here to apply today Visit to find out more about this and other career opportunities. Application close on. 7 June 2024 In order to comply with our electricity distribution licence, we have to ensure our colleagues are fit and proper to visit and enter our customers' premises. Consequently, as this role may involve visiting and entering our customers' premises, please be aware that the successful candidate will be subject to a basic Disclosure and Barring Service (DBS) check. Please confirm in your application if you are content for this check to be completed. Applications are invited from people with appropriate experience and qualifications. Applicants are considered on the basis of their suitability for the post irrespective of sex, marriage and civil partnership, sexual orientation, gender re-assignment, race, age, disability, religion or belief and pregnancy and maternity. Northern Powergrid recruit on ability and ability alone. You can also apply for this role by clicking the Apply Button.
May 17, 2024
Full time
Graduate/Trainee: Land Rights (Wayleaves) Surveyor Location: North East, Yorkshire and North Lincolnshire Directorate: Field Operations Job Ref No: R6119 The energy industry is advancing at pace with investment in smart technology and innovation. Northern Powergrid, as the company responsible for powering everyday life for 8 million customers across 3.9 million homes and businesses in the North East, Yorkshire, The Humber and northern Lincolnshire, is at the forefront of delivering a power network that meets the region's needs, now and in the future. Delivering safe, reliable electricity is at the heart of what we do and we're proud to play an essential role in powering everyday life for the customers, homes, businesses and economies we serve. In an evolving energy industry, we have a key role in creating and managing future energy systems that increasingly interact with our customers and smart low carbon technologies, this is why we're innovating and investing today so we're ready for the demands of tomorrow. We have a number of exciting opportunities for enthusiastic individuals who have relevant experience or hold a qualification (or studying towards a qualification) in a related subject i.e., Law, Agriculture, Environment. The work will be varied, including substation site acquisitions, disposals, rent reviews, lease renewals: acquisition of wayleaves consents, easements and land access permissions: negotiation and settlement of agricultural, wayleave and property loss claims: acquisition of planning and environmental consents: response to statutory notices. You'll be expected to meet and communicate with our grantors, customers, Land Agents, local authorities and statutory bodies, attend site meetings and share advice and technical knowledge with our colleagues and contractors. The role requires an individual who is customer focused, highly motivated, very organised and IT literate. You will need the ability to communicate effectively with our Stakeholders, Engineers and Contractors and work well under pressure, and have the ability to manage multiple jobs whilst maintaining an attention to detail. You will be required to demonstrate an understanding in one of the following key areas; Property, Law, Agriculture, Land Management, Environment, Valuation, or a related subject. Candidates should ideally hold 2 A levels, a HND or a Degree (in a related subject) and be prepared to undertake further study if necessary to achieve membership of RICS (inc. AssocRICS) or CAAV if not already qualified. A full 2 year training programme is provided. A full clean driving license is essential. Along with a competitive salary of £38,487 - £51,761 (depending on experience) we also offer great benefits such as: Enrolment into our double-matched pension scheme 25 days holiday (rising with service) Car allowance / company car scheme Payment of professional fees ALL APPLICATIONS WELCOME Please visit our careers website to download an application form and return to us quoting reference number R6119 - Click here to apply today Visit to find out more about this and other career opportunities. Application close on. 7 June 2024 In order to comply with our electricity distribution licence, we have to ensure our colleagues are fit and proper to visit and enter our customers' premises. Consequently, as this role may involve visiting and entering our customers' premises, please be aware that the successful candidate will be subject to a basic Disclosure and Barring Service (DBS) check. Please confirm in your application if you are content for this check to be completed. Applications are invited from people with appropriate experience and qualifications. Applicants are considered on the basis of their suitability for the post irrespective of sex, marriage and civil partnership, sexual orientation, gender re-assignment, race, age, disability, religion or belief and pregnancy and maternity. Northern Powergrid recruit on ability and ability alone. You can also apply for this role by clicking the Apply Button.
Salary £23,140, with formal pay progression to £24,720 Individual private health care Virtual GP service for you and your household Double matched pension scheme Based in Lincoln - potential for hybrid working after passing probation? 37 hours per week About the role Due to the progression of our existing staff, we are looking for people to be the front-line voice in our Lincoln Contact Centre. You'll be taking inbound calls from customers on a range of issues, such as blocked drains or customers opening and closing accounts. Customers are at the heart of our business; so, we need a dedicated and personable team to join our team. What do you need to be successful You don't need to have worked in a call centre before, many of our team have come from backgrounds in retail, hospitality, account management and more! Excellent communication skills A high degree of empathy to customer needs and circumstances To be confident and passionate about customer service To have resilience in dealing with difficult calls Experience of working to targets or deadlines The ability to use IT systems Adaptability and a willingness to learn Full training and mentoring package to guide you through your new career Fully paid 3 weeks classroom-based training, alongside a cohort of fellow new agents, with our dedicated training team. A further 5 weeks mentoring with experienced agents. Ongoing support from Team Leaders and colleagues Where will I work? Our offices are based in Lincoln and we have free on-site parking. What hours will I work? You will work an average of 37 hours per week, with shifts between Monday and Saturday, 8am to 8pm, with a 4pm finish on Saturdays. Bank holiday working will also be required. Your shift pattern will vary week to week, although you will be given 3 weeks' notice of your upcoming shift pattern for the next month. After one year to 18 months, we will undergo a preference exercise with you, to try and establish your preferred regular shift pattern, where possible. As a valued employee, as well as the above, you'll be entitled to :? An assistance line for you and your household to support with Mental and Physical health challenges Life Assurance (8x salary) Personal Accident cover (up to 5x salary)? 25 days annual leave, plus opportunity to buy or sell days (up to 5 days per year)? Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paternity / partner pay. Opportunity for shared parental pay Yearly bonus scheme? Modern, well equipped offices - including on-site canteen, free parking, bike storage, spaces for reflection and prayer, and free tea and coffee. Find out more about us at: anglianwatercareers.co.uk and anglianwater.co.uk Inclusion Community Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. We have an active Inclusion Community which is a place for anyone interested in diversity and inclusion to connect. We encourage all our employees to get involved in our Inclusion Community, which celebrates our different backgrounds and experiences. The more our workplace reflects our customers, the better service we can provide for them. Read how our agents experience 'I love working in the Operations Call Centre, as every day brings a new challenge! All of my colleagues are great to work with and I enjoy making a difference for the customers that I speak to. The managers are always extremely supportive and fully appreciative of hard work.' - Scott? Start date: 08.07.24 Closing date: 26.05.24 For any queries, please don't hesitate to get in touch with our team at
May 17, 2024
Full time
Salary £23,140, with formal pay progression to £24,720 Individual private health care Virtual GP service for you and your household Double matched pension scheme Based in Lincoln - potential for hybrid working after passing probation? 37 hours per week About the role Due to the progression of our existing staff, we are looking for people to be the front-line voice in our Lincoln Contact Centre. You'll be taking inbound calls from customers on a range of issues, such as blocked drains or customers opening and closing accounts. Customers are at the heart of our business; so, we need a dedicated and personable team to join our team. What do you need to be successful You don't need to have worked in a call centre before, many of our team have come from backgrounds in retail, hospitality, account management and more! Excellent communication skills A high degree of empathy to customer needs and circumstances To be confident and passionate about customer service To have resilience in dealing with difficult calls Experience of working to targets or deadlines The ability to use IT systems Adaptability and a willingness to learn Full training and mentoring package to guide you through your new career Fully paid 3 weeks classroom-based training, alongside a cohort of fellow new agents, with our dedicated training team. A further 5 weeks mentoring with experienced agents. Ongoing support from Team Leaders and colleagues Where will I work? Our offices are based in Lincoln and we have free on-site parking. What hours will I work? You will work an average of 37 hours per week, with shifts between Monday and Saturday, 8am to 8pm, with a 4pm finish on Saturdays. Bank holiday working will also be required. Your shift pattern will vary week to week, although you will be given 3 weeks' notice of your upcoming shift pattern for the next month. After one year to 18 months, we will undergo a preference exercise with you, to try and establish your preferred regular shift pattern, where possible. As a valued employee, as well as the above, you'll be entitled to :? An assistance line for you and your household to support with Mental and Physical health challenges Life Assurance (8x salary) Personal Accident cover (up to 5x salary)? 25 days annual leave, plus opportunity to buy or sell days (up to 5 days per year)? Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paternity / partner pay. Opportunity for shared parental pay Yearly bonus scheme? Modern, well equipped offices - including on-site canteen, free parking, bike storage, spaces for reflection and prayer, and free tea and coffee. Find out more about us at: anglianwatercareers.co.uk and anglianwater.co.uk Inclusion Community Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. We have an active Inclusion Community which is a place for anyone interested in diversity and inclusion to connect. We encourage all our employees to get involved in our Inclusion Community, which celebrates our different backgrounds and experiences. The more our workplace reflects our customers, the better service we can provide for them. Read how our agents experience 'I love working in the Operations Call Centre, as every day brings a new challenge! All of my colleagues are great to work with and I enjoy making a difference for the customers that I speak to. The managers are always extremely supportive and fully appreciative of hard work.' - Scott? Start date: 08.07.24 Closing date: 26.05.24 For any queries, please don't hesitate to get in touch with our team at
JOB TITLE: Head of Engineering - Consumer Servicing & Engagement Platform SALARY: £121,023 - £142,380 LOCATION(S): Bristol HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week currently, or 40% of our time, at our Bristol Office. About this opportunity This is a time of growth for the platform. We're passionate about building a Diverse, collaborative, empowered and skilled team of engineers. We're on the journey to simplify and modernise our tech stack and innovate using new technologies. We're keen to move towards our target state with a cloud first (private and public) approach in our hosting strategy and to transform our systems from monolith to microservices whilst decommissioning our legacy estate. Collaboration is critical to the success of this role. As Head of Engineering, you'll work collaboratively with Head of Product alongside other engineering leads within the platform. You'll work hand-in-hand leading the teams with the Product Owner to: Jointly assume the ownership, development, and accountability of strategic and quarterly objectives & key results, and are incentivised against a balanced set of business and technology outcomes. Optimise, evolve, and deliver an efficient operating model. Support shaping of the roadmap and prioritising outcomes which are critical to keep the solution / product in good health. Create an organisation that is truly data driven and providing the best value propositions to our customers. Define the What and How the team deliver, through a combination of engineering solutions and changes to our ways of working i.e. agile and instrumentation. About us Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too What you'll get involved in As our Head of Engineering, you'll lead the technical direction and develop tech strategy in collaboration with business and enterprise architects. You'll drive the core technology agenda within the platform. You'll be responsible for the technical roadmap, management of technical debt and other technical demands. You'll be accountable for the engineering teams that will design, build, integrate, deploy, and run the system. Particularly software, that supports the business and operations, with a focus on resilience, low latency, reusability, accessibility by third parties as well as scalability. What you can bring to the role: The role will be suited to someone who combines leadership skills with strong technical experience and comes from a hands on an engineering background. As a leader, you: Drive large teams (100+) strategically and help them to push the boundaries to spearhead into future barring the limitations. Enable a culture based on the fundamentals of psychological safety instilling confidence, authenticity and trust throughout your teams. Driving an Agile mindset, bringing in strong experience on the use of Agile ways of working and tooling. Create a culture of learning and continuous improvement through a "Fail Fast, Learn Faster" mentality within teams to experiment and test new ways of engineering, to act as a change agent for engineering and team culture, and to cultivate a systems-thinking and user-experience led design approach. Have a strong passion for and technical understanding of end to end systems including customer facing interfaces and backend and can provide support, knowledge and mentoring to the teams. Lead designing operating models, develop hiring strategy and help teams to scale support business growth utilising lean and agile principles Encourage teams to use the best engineering practices, tooling, and methods and contribute towards inner-source activities and attend MeetUps. Leading & successfully delivering large scale change (£15M+) As an Engineer, you: Understand Web, Microservices, Cloud eco-systems. Understand Systems Thinking and Service Design to mitigate reactive solutions that leads to further technical debt. Understand the benefits of BDD & TDD and ensure engineers write upfront tests against team defined agile definitions and delivery stories. Automation of everything will be a priority. Have proven understanding of the entire software development lifecycle and experience in Agile delivery of products along with knowledge of modern software development toolsets including DevOps, Continuous Integration, and Continuous Delivery. Our focus is to ensure we are inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it is why we especially welcome applications from under-represented groups. We are disability confident. So, if you would like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares. Benefits you can adapt to your lifestyle, such as discounted shopping. 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow, and thrive? Apply today and find out more. Join our journey.
May 17, 2024
Full time
JOB TITLE: Head of Engineering - Consumer Servicing & Engagement Platform SALARY: £121,023 - £142,380 LOCATION(S): Bristol HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week currently, or 40% of our time, at our Bristol Office. About this opportunity This is a time of growth for the platform. We're passionate about building a Diverse, collaborative, empowered and skilled team of engineers. We're on the journey to simplify and modernise our tech stack and innovate using new technologies. We're keen to move towards our target state with a cloud first (private and public) approach in our hosting strategy and to transform our systems from monolith to microservices whilst decommissioning our legacy estate. Collaboration is critical to the success of this role. As Head of Engineering, you'll work collaboratively with Head of Product alongside other engineering leads within the platform. You'll work hand-in-hand leading the teams with the Product Owner to: Jointly assume the ownership, development, and accountability of strategic and quarterly objectives & key results, and are incentivised against a balanced set of business and technology outcomes. Optimise, evolve, and deliver an efficient operating model. Support shaping of the roadmap and prioritising outcomes which are critical to keep the solution / product in good health. Create an organisation that is truly data driven and providing the best value propositions to our customers. Define the What and How the team deliver, through a combination of engineering solutions and changes to our ways of working i.e. agile and instrumentation. About us Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too What you'll get involved in As our Head of Engineering, you'll lead the technical direction and develop tech strategy in collaboration with business and enterprise architects. You'll drive the core technology agenda within the platform. You'll be responsible for the technical roadmap, management of technical debt and other technical demands. You'll be accountable for the engineering teams that will design, build, integrate, deploy, and run the system. Particularly software, that supports the business and operations, with a focus on resilience, low latency, reusability, accessibility by third parties as well as scalability. What you can bring to the role: The role will be suited to someone who combines leadership skills with strong technical experience and comes from a hands on an engineering background. As a leader, you: Drive large teams (100+) strategically and help them to push the boundaries to spearhead into future barring the limitations. Enable a culture based on the fundamentals of psychological safety instilling confidence, authenticity and trust throughout your teams. Driving an Agile mindset, bringing in strong experience on the use of Agile ways of working and tooling. Create a culture of learning and continuous improvement through a "Fail Fast, Learn Faster" mentality within teams to experiment and test new ways of engineering, to act as a change agent for engineering and team culture, and to cultivate a systems-thinking and user-experience led design approach. Have a strong passion for and technical understanding of end to end systems including customer facing interfaces and backend and can provide support, knowledge and mentoring to the teams. Lead designing operating models, develop hiring strategy and help teams to scale support business growth utilising lean and agile principles Encourage teams to use the best engineering practices, tooling, and methods and contribute towards inner-source activities and attend MeetUps. Leading & successfully delivering large scale change (£15M+) As an Engineer, you: Understand Web, Microservices, Cloud eco-systems. Understand Systems Thinking and Service Design to mitigate reactive solutions that leads to further technical debt. Understand the benefits of BDD & TDD and ensure engineers write upfront tests against team defined agile definitions and delivery stories. Automation of everything will be a priority. Have proven understanding of the entire software development lifecycle and experience in Agile delivery of products along with knowledge of modern software development toolsets including DevOps, Continuous Integration, and Continuous Delivery. Our focus is to ensure we are inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it is why we especially welcome applications from under-represented groups. We are disability confident. So, if you would like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares. Benefits you can adapt to your lifestyle, such as discounted shopping. 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow, and thrive? Apply today and find out more. Join our journey.
As Head of Operations for Property Services your role will include: Setting the strategy for growth and commercial direction for your region. Leading and developing a regional team of property managers to deliver a high-quality property management service underpinned by core values and objectives. Meeting and liaising with clients and customers to ensure that we continue to exceed their expectations and deliver excellent customer service consistently. Working with the business development team to develop bids for new business and product development. Accountable for embedding new systems and processes, ensuring we continue to lead with technology across FirstPort. This role reports to the Operations Director and has a team of up to 6 direct reports and up to 50 indirect reports, dependent on the operational region. Key skills/ Experience required for this role: Has led large, geographically dispersed operational teams to deliver a high-quality service and standards-led operation . Experienced in liaising with clients and customers, leading meetings . Strong commercial acumen: has preferably had P&L responsibility, is able to use data and insights to make decisions. Able to build and provide leadership to a large team, developing future leaders. Confident, articulate communicator - both orally and in writing; able to build relationships with all employees, from site-based colleagues to directors . Able to identify process inefficiencies and drive cultural and process improvement programmes. Experience in or an understanding of the property market . Who are we? FirstPort is the UK's leading property management company, caring for our customers' homes across England, Wales and Scotland.With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders and over 1,600 Resident Management Companies. FirstPort is a member of the Association of Residential Managing Agents (ARMA), the Association of Retirement Housing Managers (ARHM), and Property Managers Association Scotland (PMAS). As well as holding a Five Star Rating from the British Safety Council, FirstPort is an accredited Safe Agent and belongs to The Property Ombudsman. Why choose us? By joining us, you will work with industry professionals who are committed to providing the highest levels of customer service, as well as ensuring we put our people first. The benefits of working with us can include free parking, free fruit, discounted gym membership, a true work-life balance and the opportunity of growth and progression. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health. We're committed to promoting diversity at FirstPort and recruit on merit. We are an inclusive employer that prides itself in being so diverse. What's next? To start your application for this role we will ask you to upload your CV and answer a few questions. Our recruiters will work with our managers to review your CV. If unsuccessful you will be notified. If you meet the criteria for the role, we'll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager.
May 17, 2024
Full time
As Head of Operations for Property Services your role will include: Setting the strategy for growth and commercial direction for your region. Leading and developing a regional team of property managers to deliver a high-quality property management service underpinned by core values and objectives. Meeting and liaising with clients and customers to ensure that we continue to exceed their expectations and deliver excellent customer service consistently. Working with the business development team to develop bids for new business and product development. Accountable for embedding new systems and processes, ensuring we continue to lead with technology across FirstPort. This role reports to the Operations Director and has a team of up to 6 direct reports and up to 50 indirect reports, dependent on the operational region. Key skills/ Experience required for this role: Has led large, geographically dispersed operational teams to deliver a high-quality service and standards-led operation . Experienced in liaising with clients and customers, leading meetings . Strong commercial acumen: has preferably had P&L responsibility, is able to use data and insights to make decisions. Able to build and provide leadership to a large team, developing future leaders. Confident, articulate communicator - both orally and in writing; able to build relationships with all employees, from site-based colleagues to directors . Able to identify process inefficiencies and drive cultural and process improvement programmes. Experience in or an understanding of the property market . Who are we? FirstPort is the UK's leading property management company, caring for our customers' homes across England, Wales and Scotland.With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders and over 1,600 Resident Management Companies. FirstPort is a member of the Association of Residential Managing Agents (ARMA), the Association of Retirement Housing Managers (ARHM), and Property Managers Association Scotland (PMAS). As well as holding a Five Star Rating from the British Safety Council, FirstPort is an accredited Safe Agent and belongs to The Property Ombudsman. Why choose us? By joining us, you will work with industry professionals who are committed to providing the highest levels of customer service, as well as ensuring we put our people first. The benefits of working with us can include free parking, free fruit, discounted gym membership, a true work-life balance and the opportunity of growth and progression. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health. We're committed to promoting diversity at FirstPort and recruit on merit. We are an inclusive employer that prides itself in being so diverse. What's next? To start your application for this role we will ask you to upload your CV and answer a few questions. Our recruiters will work with our managers to review your CV. If unsuccessful you will be notified. If you meet the criteria for the role, we'll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager.
JOB TITLE: Head of Engineering - Consumer Servicing & Engagement Platform SALARY: £121,023 - £142,380 LOCATION(S): Bristol HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week currently, or 40% of our time, at our Bristol Office. About this opportunity This is a time of growth for the platform. We're passionate about building a Diverse, collaborative, empowered and skilled team of engineers. We're on the journey to simplify and modernise our tech stack and innovate using new technologies. We're keen to move towards our target state with a cloud first (private and public) approach in our hosting strategy and to transform our systems from monolith to microservices whilst decommissioning our legacy estate. Collaboration is critical to the success of this role. As Head of Engineering, you'll work collaboratively with Head of Product alongside other engineering leads within the platform. You'll work hand-in-hand leading the teams with the Product Owner to: Jointly assume the ownership, development, and accountability of strategic and quarterly objectives & key results, and are incentivised against a balanced set of business and technology outcomes. Optimise, evolve, and deliver an efficient operating model. Support shaping of the roadmap and prioritising outcomes which are critical to keep the solution / product in good health. Create an organisation that is truly data driven and providing the best value propositions to our customers. Define the What and How the team deliver, through a combination of engineering solutions and changes to our ways of working i.e. agile and instrumentation. About us Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too What you'll get involved in As our Head of Engineering, you'll lead the technical direction and develop tech strategy in collaboration with business and enterprise architects. You'll drive the core technology agenda within the platform. You'll be responsible for the technical roadmap, management of technical debt and other technical demands. You'll be accountable for the engineering teams that will design, build, integrate, deploy, and run the system. Particularly software, that supports the business and operations, with a focus on resilience, low latency, reusability, accessibility by third parties as well as scalability. What you can bring to the role: The role will be suited to someone who combines leadership skills with strong technical experience and comes from a hands on an engineering background. As a leader, you: Drive large teams (100+) strategically and help them to push the boundaries to spearhead into future barring the limitations. Enable a culture based on the fundamentals of psychological safety instilling confidence, authenticity and trust throughout your teams. Driving an Agile mindset, bringing in strong experience on the use of Agile ways of working and tooling. Create a culture of learning and continuous improvement through a "Fail Fast, Learn Faster" mentality within teams to experiment and test new ways of engineering, to act as a change agent for engineering and team culture, and to cultivate a systems-thinking and user-experience led design approach. Have a strong passion for and technical understanding of end to end systems including customer facing interfaces and backend and can provide support, knowledge and mentoring to the teams. Lead designing operating models, develop hiring strategy and help teams to scale support business growth utilising lean and agile principles Encourage teams to use the best engineering practices, tooling, and methods and contribute towards inner-source activities and attend MeetUps. Leading & successfully delivering large scale change (£15M+) As an Engineer, you: Understand Web, Microservices, Cloud eco-systems. Understand Systems Thinking and Service Design to mitigate reactive solutions that leads to further technical debt. Understand the benefits of BDD & TDD and ensure engineers write upfront tests against team defined agile definitions and delivery stories. Automation of everything will be a priority. Have proven understanding of the entire software development lifecycle and experience in Agile delivery of products along with knowledge of modern software development toolsets including DevOps, Continuous Integration, and Continuous Delivery. Our focus is to ensure we are inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it is why we especially welcome applications from under-represented groups. We are disability confident. So, if you would like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares. Benefits you can adapt to your lifestyle, such as discounted shopping. 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow, and thrive? Apply today and find out more. Join our journey.
May 17, 2024
Full time
JOB TITLE: Head of Engineering - Consumer Servicing & Engagement Platform SALARY: £121,023 - £142,380 LOCATION(S): Bristol HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week currently, or 40% of our time, at our Bristol Office. About this opportunity This is a time of growth for the platform. We're passionate about building a Diverse, collaborative, empowered and skilled team of engineers. We're on the journey to simplify and modernise our tech stack and innovate using new technologies. We're keen to move towards our target state with a cloud first (private and public) approach in our hosting strategy and to transform our systems from monolith to microservices whilst decommissioning our legacy estate. Collaboration is critical to the success of this role. As Head of Engineering, you'll work collaboratively with Head of Product alongside other engineering leads within the platform. You'll work hand-in-hand leading the teams with the Product Owner to: Jointly assume the ownership, development, and accountability of strategic and quarterly objectives & key results, and are incentivised against a balanced set of business and technology outcomes. Optimise, evolve, and deliver an efficient operating model. Support shaping of the roadmap and prioritising outcomes which are critical to keep the solution / product in good health. Create an organisation that is truly data driven and providing the best value propositions to our customers. Define the What and How the team deliver, through a combination of engineering solutions and changes to our ways of working i.e. agile and instrumentation. About us Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too What you'll get involved in As our Head of Engineering, you'll lead the technical direction and develop tech strategy in collaboration with business and enterprise architects. You'll drive the core technology agenda within the platform. You'll be responsible for the technical roadmap, management of technical debt and other technical demands. You'll be accountable for the engineering teams that will design, build, integrate, deploy, and run the system. Particularly software, that supports the business and operations, with a focus on resilience, low latency, reusability, accessibility by third parties as well as scalability. What you can bring to the role: The role will be suited to someone who combines leadership skills with strong technical experience and comes from a hands on an engineering background. As a leader, you: Drive large teams (100+) strategically and help them to push the boundaries to spearhead into future barring the limitations. Enable a culture based on the fundamentals of psychological safety instilling confidence, authenticity and trust throughout your teams. Driving an Agile mindset, bringing in strong experience on the use of Agile ways of working and tooling. Create a culture of learning and continuous improvement through a "Fail Fast, Learn Faster" mentality within teams to experiment and test new ways of engineering, to act as a change agent for engineering and team culture, and to cultivate a systems-thinking and user-experience led design approach. Have a strong passion for and technical understanding of end to end systems including customer facing interfaces and backend and can provide support, knowledge and mentoring to the teams. Lead designing operating models, develop hiring strategy and help teams to scale support business growth utilising lean and agile principles Encourage teams to use the best engineering practices, tooling, and methods and contribute towards inner-source activities and attend MeetUps. Leading & successfully delivering large scale change (£15M+) As an Engineer, you: Understand Web, Microservices, Cloud eco-systems. Understand Systems Thinking and Service Design to mitigate reactive solutions that leads to further technical debt. Understand the benefits of BDD & TDD and ensure engineers write upfront tests against team defined agile definitions and delivery stories. Automation of everything will be a priority. Have proven understanding of the entire software development lifecycle and experience in Agile delivery of products along with knowledge of modern software development toolsets including DevOps, Continuous Integration, and Continuous Delivery. Our focus is to ensure we are inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it is why we especially welcome applications from under-represented groups. We are disability confident. So, if you would like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares. Benefits you can adapt to your lifestyle, such as discounted shopping. 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow, and thrive? Apply today and find out more. Join our journey.
We are looking to recruit a full time Customer Services administrator for a busy maintenance company based in Thatcham, Berkshire. You will be based full time at their head office but some travel to customer sites and client meetings may be required in the future, so you will have to be a car owner / driver. Job hours are 8.30am to 5.00pm Monday to Friday with one hour lunch break. You will be reporting to their Customer Services Manager and National operations Manager. The role will involve taking incoming calls, logging details and prioritising work schedules. Raising job cards and booking in, taking calls from outside service Technicians and updating job information. You will be assisting to manage our team of 6-8 Service maintenance and Repair tradesmen. Possibly taking responsibility for a portfolio of customers in the future. Dealing with customer enquiries and their service maintenance and repair work. . Updating customers and agents with the progress of jobs. Maintaining their database. You will also be assisting with general office duties as required such as filing, Technicians worksheets etc. Skills required : Experienced in handling telephone calls and dealing with customers, suppliers, external contractors and engineers / technicians. An organised approach to prioritising work and technicians and for remembering and recording details of jobs/conversations etc. on our database. Computer literate (database, Word, Excel, e mail) Numerate. Good knowledge of the local area would be an advantage. Experience of working in a role were you have been managing, planning, scheduling engineers or contractors or tradesman would be an advantage. Remuneration/benefits : Salary commensurate with experience. Starting holiday allowance is 23 days plus bank holidays. On site car parking. Car ownership is essential. Please send your CV via the link or call Phil directly on the number below to discuss the role and the company in more detail.
May 17, 2024
Full time
We are looking to recruit a full time Customer Services administrator for a busy maintenance company based in Thatcham, Berkshire. You will be based full time at their head office but some travel to customer sites and client meetings may be required in the future, so you will have to be a car owner / driver. Job hours are 8.30am to 5.00pm Monday to Friday with one hour lunch break. You will be reporting to their Customer Services Manager and National operations Manager. The role will involve taking incoming calls, logging details and prioritising work schedules. Raising job cards and booking in, taking calls from outside service Technicians and updating job information. You will be assisting to manage our team of 6-8 Service maintenance and Repair tradesmen. Possibly taking responsibility for a portfolio of customers in the future. Dealing with customer enquiries and their service maintenance and repair work. . Updating customers and agents with the progress of jobs. Maintaining their database. You will also be assisting with general office duties as required such as filing, Technicians worksheets etc. Skills required : Experienced in handling telephone calls and dealing with customers, suppliers, external contractors and engineers / technicians. An organised approach to prioritising work and technicians and for remembering and recording details of jobs/conversations etc. on our database. Computer literate (database, Word, Excel, e mail) Numerate. Good knowledge of the local area would be an advantage. Experience of working in a role were you have been managing, planning, scheduling engineers or contractors or tradesman would be an advantage. Remuneration/benefits : Salary commensurate with experience. Starting holiday allowance is 23 days plus bank holidays. On site car parking. Car ownership is essential. Please send your CV via the link or call Phil directly on the number below to discuss the role and the company in more detail.
How does every 2nd Friday off sound? To help foster a better work-life balance in 2022, we introduced a nine-day working fortnight, allowing every staff member to relax and recharge every 2nd Friday. We invest heavily in cutting-edge recruitment software, job boards, and other recruitment tools to help provide an environment where you can maximize your earnings. If you are a driven individual with a proven track record, are based near our Telford Office, and are eager to join a recruitment business that gives you clearly defined progression and development opportunities, we want to hear from you! For the successful Recruitment Consultant , we are offering: £28,000 to £34,000 per annum DOE (With an Uncapped Commission Structure). Monday to Friday (8am to 5.30pm) . Every 2nd Friday off in addition to 19 days holiday + bank holidays rising every year after two years of service, and your birthday off on us! Bespoke training courses and personal development through our in-house training team. Sales competitions with the chance to win extra holiday days, spending money, short staycations & much more. Not to mention healthcare & employee wellbeing schemes, Perkbox, Cycle2work, and an ever-growing social calendar! The Role - Recruitment Consultant: Being part of a team that develops your client portfolio through a mixture of Business Development and New Business Sales. Providing a consultative approach to support our clients. Building lasting relations with customers and networking through the businesses. Working collaboratively with our in-house Talent Acquisition team to ensure that your roles are recruited for in an effective manner. Keeping up to date with industry trends to identify opportunities to improve the client's operations. Building and maintaining relationships with key stakeholders, including clients, vendors, and industry associations. What we are loo king for in a Recruitment Consultant: A highly motivated individual with proven recruitment experience - ESSENTIAL. Valid driving license - ESSENTIAL . Ability to multitask and problem-solve. An excellent communicator, both written and verbal. Strong PC skills and the ability to record accurate data. We would be interested in speaking to individuals who worked in the Manufacturing or Industrial divisions. Key skills or similar Job titles: Recruitment, Recruitment Consultant, Recruitment Coordinator, Senior Recruitment Consultant, Principle Consultant, Business Development Manager, Industrial Recruiter Commutable From: Telford, Shrewsbury, Cannock, Market Drayton, Wolverhampton, Bridgnorth, Stoke on Trent, Walsall, Stafford, Dudley For further information about this and other positions, please apply now. This vacancy is being advertised on behalf of Recruit4staff (Wrexham), who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
May 17, 2024
Full time
How does every 2nd Friday off sound? To help foster a better work-life balance in 2022, we introduced a nine-day working fortnight, allowing every staff member to relax and recharge every 2nd Friday. We invest heavily in cutting-edge recruitment software, job boards, and other recruitment tools to help provide an environment where you can maximize your earnings. If you are a driven individual with a proven track record, are based near our Telford Office, and are eager to join a recruitment business that gives you clearly defined progression and development opportunities, we want to hear from you! For the successful Recruitment Consultant , we are offering: £28,000 to £34,000 per annum DOE (With an Uncapped Commission Structure). Monday to Friday (8am to 5.30pm) . Every 2nd Friday off in addition to 19 days holiday + bank holidays rising every year after two years of service, and your birthday off on us! Bespoke training courses and personal development through our in-house training team. Sales competitions with the chance to win extra holiday days, spending money, short staycations & much more. Not to mention healthcare & employee wellbeing schemes, Perkbox, Cycle2work, and an ever-growing social calendar! The Role - Recruitment Consultant: Being part of a team that develops your client portfolio through a mixture of Business Development and New Business Sales. Providing a consultative approach to support our clients. Building lasting relations with customers and networking through the businesses. Working collaboratively with our in-house Talent Acquisition team to ensure that your roles are recruited for in an effective manner. Keeping up to date with industry trends to identify opportunities to improve the client's operations. Building and maintaining relationships with key stakeholders, including clients, vendors, and industry associations. What we are loo king for in a Recruitment Consultant: A highly motivated individual with proven recruitment experience - ESSENTIAL. Valid driving license - ESSENTIAL . Ability to multitask and problem-solve. An excellent communicator, both written and verbal. Strong PC skills and the ability to record accurate data. We would be interested in speaking to individuals who worked in the Manufacturing or Industrial divisions. Key skills or similar Job titles: Recruitment, Recruitment Consultant, Recruitment Coordinator, Senior Recruitment Consultant, Principle Consultant, Business Development Manager, Industrial Recruiter Commutable From: Telford, Shrewsbury, Cannock, Market Drayton, Wolverhampton, Bridgnorth, Stoke on Trent, Walsall, Stafford, Dudley For further information about this and other positions, please apply now. This vacancy is being advertised on behalf of Recruit4staff (Wrexham), who are operating as a recruitment agency, agent, agencies, employment agency or employment business.