An exciting new opportunity has arisen for a Validator for our busy Marshall Fleet Solutions business unit Purpose of the position Drive revenue into the business by maximising the chargeable elements within every job and ensuring we act within the sla agreements held with our customers. Overall responsibility to ensure that every job completed by a member of the engineering team is completed correctly, all parts are added to the job, hours are accurate and a true reflection of what should be charged for the task undertaken. Providing accurate and timely estimates for our customers require additional repairs, following up with customers within the agreed timescales to make sure Marshall fleet solutions are the chosen provider for these repairs. Accountability Responsibilities: Drive revenue into the business by ensuring every job is completed accurately and all chargeable elements are passed to the customer. Making sure we charge for work in line with the agreed SLA held with our customers. Accurate charging for all travel times & attendance fees. Billing the correct work times for the task completed Proactive follow ups where a customer requires further works to complete a repair Providing customers with accurate and timely estimates for additional work Ensuring the correct elements of the repair are added to contract maintenance, warranty, or recharged to the customer as appropriate. Close management of customer VOR and updating the customer with the plan and timescales to repair. Feeding back to the engineering team where mistakes are being made or where our processes can be improved. To provide and industry leading customer experience through providing accurate information to the accounts team so they can invoice customers in a timely manner Work in collaboration with key stakeholders to ensure we deliver exceptional service to our customers Responsible for making sure you contribute to the team achieve challenging financial objectives on a daily, weekly, monthly basis by taking every opportunity to upsell our service or part offering. Tasks: Checking the engineer has accurately captured their time clocking and rectify as appropriate Check accurate attendance fees or travel time have been captured on the system Making sure the correct parts, consumables and lubricants have been added to the task Send proforma to the customer in order to receive a purchase order number prior to repair Check the customer purchase order number is attached to the job. Construct, send accurate estimates to customers where further repairs are required and proactively follow up within a timely manner, to give Marshall fleet solution the best possible opportunity to complete the repairs. Rechargeable elements are passed back to the customer, providing all the supporting information I.E photographs taken by the engineer and fully itemised estimate. Check all elements booked to contract maintenance to ensure Marshall fleet solutions are not paying for labour or parts that should be charged to the customer or covered under warranty. Explore if sympathetic contribution maybe an option if the unit is recently out of warranty. Check to make sure all relevant documentation or certification is added to the job and sent to the customer or made available on Marshall vision. Check sub contracted work is completed correctly and the costs are accurate for the work completed. Work with NPAC to get the parts sent to the required location at the right time for repairs to be completed Create accurate and timely plans to manage vehicle downtime, this should be accurately recorded in IFS and communicated to the customer CapabilityBehavioural Competencies: Must deliver on customer needs and anticipate their requirements Deliver results and be financially aware Be able to think strategically and plan ahead Collaborate and breakdown barriers Be innovative, solve problems and prioritise workload Must be keen to develop yourself and learn new process and products Technical Competencies: Must have a good commercial acumen and understand P&L Confident in dealing with customer issues or problems Engaging and positive can do attitude Good computer skills and understanding of all relevant software packages Education: GCSE level education (essential) NVQ level qualification (desirable) Mechanical/engineering qualification (desirable) Experience: Experience in the transport refrigeration, tail lift industry and have a good working knowledge of these products Worked in a customer facing role. Additional local needs Depot based, unless you live more than 30 minutes from a depot, home based working would be considered but not guaranteed. If home based, there would be a requirement to attend the depot from time to time in line with business requirement. If home based you must meet the criteria set out by HR in order to work safely and sustainably
May 17, 2024
Full time
An exciting new opportunity has arisen for a Validator for our busy Marshall Fleet Solutions business unit Purpose of the position Drive revenue into the business by maximising the chargeable elements within every job and ensuring we act within the sla agreements held with our customers. Overall responsibility to ensure that every job completed by a member of the engineering team is completed correctly, all parts are added to the job, hours are accurate and a true reflection of what should be charged for the task undertaken. Providing accurate and timely estimates for our customers require additional repairs, following up with customers within the agreed timescales to make sure Marshall fleet solutions are the chosen provider for these repairs. Accountability Responsibilities: Drive revenue into the business by ensuring every job is completed accurately and all chargeable elements are passed to the customer. Making sure we charge for work in line with the agreed SLA held with our customers. Accurate charging for all travel times & attendance fees. Billing the correct work times for the task completed Proactive follow ups where a customer requires further works to complete a repair Providing customers with accurate and timely estimates for additional work Ensuring the correct elements of the repair are added to contract maintenance, warranty, or recharged to the customer as appropriate. Close management of customer VOR and updating the customer with the plan and timescales to repair. Feeding back to the engineering team where mistakes are being made or where our processes can be improved. To provide and industry leading customer experience through providing accurate information to the accounts team so they can invoice customers in a timely manner Work in collaboration with key stakeholders to ensure we deliver exceptional service to our customers Responsible for making sure you contribute to the team achieve challenging financial objectives on a daily, weekly, monthly basis by taking every opportunity to upsell our service or part offering. Tasks: Checking the engineer has accurately captured their time clocking and rectify as appropriate Check accurate attendance fees or travel time have been captured on the system Making sure the correct parts, consumables and lubricants have been added to the task Send proforma to the customer in order to receive a purchase order number prior to repair Check the customer purchase order number is attached to the job. Construct, send accurate estimates to customers where further repairs are required and proactively follow up within a timely manner, to give Marshall fleet solution the best possible opportunity to complete the repairs. Rechargeable elements are passed back to the customer, providing all the supporting information I.E photographs taken by the engineer and fully itemised estimate. Check all elements booked to contract maintenance to ensure Marshall fleet solutions are not paying for labour or parts that should be charged to the customer or covered under warranty. Explore if sympathetic contribution maybe an option if the unit is recently out of warranty. Check to make sure all relevant documentation or certification is added to the job and sent to the customer or made available on Marshall vision. Check sub contracted work is completed correctly and the costs are accurate for the work completed. Work with NPAC to get the parts sent to the required location at the right time for repairs to be completed Create accurate and timely plans to manage vehicle downtime, this should be accurately recorded in IFS and communicated to the customer CapabilityBehavioural Competencies: Must deliver on customer needs and anticipate their requirements Deliver results and be financially aware Be able to think strategically and plan ahead Collaborate and breakdown barriers Be innovative, solve problems and prioritise workload Must be keen to develop yourself and learn new process and products Technical Competencies: Must have a good commercial acumen and understand P&L Confident in dealing with customer issues or problems Engaging and positive can do attitude Good computer skills and understanding of all relevant software packages Education: GCSE level education (essential) NVQ level qualification (desirable) Mechanical/engineering qualification (desirable) Experience: Experience in the transport refrigeration, tail lift industry and have a good working knowledge of these products Worked in a customer facing role. Additional local needs Depot based, unless you live more than 30 minutes from a depot, home based working would be considered but not guaranteed. If home based, there would be a requirement to attend the depot from time to time in line with business requirement. If home based you must meet the criteria set out by HR in order to work safely and sustainably
Our client, a leading Global Banking Group is looking for a VP Quantitative Analyst to join them as Model validator in the their Model Risk Management team in London. The role holder will be responsible for the validation of non-traded market risk models such as Economic capital, IRRBB, ALM, Stress testing, Counterparty Credit Risk Models, Climate Risk Models. This is an exciting opportunity to join a major global Bank, within a growing team and with quick progression opportunities. Requirements: An advanced degree in econometrics, economics, quantitative finance or another quantitative discipline Experience in IRRBB, ALM, Stress testing, Credit risk or Counterparty Credit Risk Experience in coding (R, Python, MatLab, etc) In-depth knowledge of Model Risk management processes Due to the high levels of applications received, only successful candidates shall be contacted. If you are suitable for any other roles Danos are recruiting for, one of the team shall be in touch.
May 15, 2024
Full time
Our client, a leading Global Banking Group is looking for a VP Quantitative Analyst to join them as Model validator in the their Model Risk Management team in London. The role holder will be responsible for the validation of non-traded market risk models such as Economic capital, IRRBB, ALM, Stress testing, Counterparty Credit Risk Models, Climate Risk Models. This is an exciting opportunity to join a major global Bank, within a growing team and with quick progression opportunities. Requirements: An advanced degree in econometrics, economics, quantitative finance or another quantitative discipline Experience in IRRBB, ALM, Stress testing, Credit risk or Counterparty Credit Risk Experience in coding (R, Python, MatLab, etc) In-depth knowledge of Model Risk management processes Due to the high levels of applications received, only successful candidates shall be contacted. If you are suitable for any other roles Danos are recruiting for, one of the team shall be in touch.
Why apply for this role? We currently have an exciting opportunity for a Senior Model Validation Manager to be part of the highly specialised Independent Validation Team. You will be able to independently review models from all areas of the bank and gain an exceptional level of exposure and learning. The team has a diverse remit including scorecards, capital IRB, Stress testing and IFRS9 models across all portfolios. The role holder would be required to manage a team of technical managers and analysts and independently review models to highlight areas of model risk whilst providing indications as to the magnitude of the risks found. If you're a highly experienced modeller or validator with minimal managerial experience then moving to leading a bigger team is the perfect opportunity to develop your career. What you'll be doing Reviewing technical documentation describing model development and validation whilst assessing adherence to the relevant regulatory environment. Replicating model developments, analysing performance and constructing challenger models Preparing detailed documents, including appropriate analysis, for audit and regulatory review, which clearly communicate model risks. Managing a team of technical managers and analysts to deliver against targeted plans whilst working independently to deliver validation projects to deadlines. Building collaborative relationships across the business with key stakeholders including Director level and presenting validation findings to approval committees keeping communication focussed and engaging for the audience. What we're looking for Significant and extensive track record of successful delivery in each of scorecards, IRB, IFRS9 and stress testing modelling roles for either retail or corporate banking. Experience leading a technical team - capable of building and maintaining a high performing working relationship to ensuring goals are met, Proven ability of conducting statistical analysis in a coding environment such as SAS, SQL, R or Python, Proven experience in interpreting technical documentation and regulatory compliance to produce written reports targeted to specific audiences which challenge model proposals and convey model risk in a clear and concise manner, Strong interpersonal skills to persuade and influences others including key stakeholders across the business and external regulators such as the PRA and the ECB. What else you need to know Given the recent impact of the Coronavirus outbreak we will be conducting all interviews via telephone or video-conference where possible. How we'll reward you As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs. Eligible for a discretionary performance-related annual bonus Pension with generous contributions of up to 12.5% from Santander, depending on your own contribution and length of employment with us 30 days holiday plus bank holidays, with the option to purchase up to 5 contractual days per year £6,000 car allowance per year Company funded individual private medical insurance Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, healthcare cash plan and health assessments Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover Share in Santander's success by investing in our Sharesave and Partnership shares plans For more information about our wide range of benefits and family friendly policies visit our website. Why Santander? At Santander, with only a small action or a simple idea, you can achieve great things. You can improve the daily life of more than 140 million people. You can collaborate with a friendly team of more than 200,000 employees. It doesn't stop there. You'll also be part of a vibrant organisation that's been reinventing itself for more than 160 years. One that invests millions of pounds in training its people every year. One that helps more than 2 million people every year with social programmes. We call it #TheSantanderEffect. Equal Opportunities Santander are an equal opportunities employer. When we talk about diversity, we don't just want to pay lip service. Our customers come from a wide range of backgrounds, and so do our people. It's important to us that we create an inclusive culture where everyone counts. For more information on our commitment to equal opportunities, please visit our diversity page here. What to do next If this sounds like a role you're interested in, then please apply on the link below.
Sep 14, 2021
Full time
Why apply for this role? We currently have an exciting opportunity for a Senior Model Validation Manager to be part of the highly specialised Independent Validation Team. You will be able to independently review models from all areas of the bank and gain an exceptional level of exposure and learning. The team has a diverse remit including scorecards, capital IRB, Stress testing and IFRS9 models across all portfolios. The role holder would be required to manage a team of technical managers and analysts and independently review models to highlight areas of model risk whilst providing indications as to the magnitude of the risks found. If you're a highly experienced modeller or validator with minimal managerial experience then moving to leading a bigger team is the perfect opportunity to develop your career. What you'll be doing Reviewing technical documentation describing model development and validation whilst assessing adherence to the relevant regulatory environment. Replicating model developments, analysing performance and constructing challenger models Preparing detailed documents, including appropriate analysis, for audit and regulatory review, which clearly communicate model risks. Managing a team of technical managers and analysts to deliver against targeted plans whilst working independently to deliver validation projects to deadlines. Building collaborative relationships across the business with key stakeholders including Director level and presenting validation findings to approval committees keeping communication focussed and engaging for the audience. What we're looking for Significant and extensive track record of successful delivery in each of scorecards, IRB, IFRS9 and stress testing modelling roles for either retail or corporate banking. Experience leading a technical team - capable of building and maintaining a high performing working relationship to ensuring goals are met, Proven ability of conducting statistical analysis in a coding environment such as SAS, SQL, R or Python, Proven experience in interpreting technical documentation and regulatory compliance to produce written reports targeted to specific audiences which challenge model proposals and convey model risk in a clear and concise manner, Strong interpersonal skills to persuade and influences others including key stakeholders across the business and external regulators such as the PRA and the ECB. What else you need to know Given the recent impact of the Coronavirus outbreak we will be conducting all interviews via telephone or video-conference where possible. How we'll reward you As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs. Eligible for a discretionary performance-related annual bonus Pension with generous contributions of up to 12.5% from Santander, depending on your own contribution and length of employment with us 30 days holiday plus bank holidays, with the option to purchase up to 5 contractual days per year £6,000 car allowance per year Company funded individual private medical insurance Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, healthcare cash plan and health assessments Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover Share in Santander's success by investing in our Sharesave and Partnership shares plans For more information about our wide range of benefits and family friendly policies visit our website. Why Santander? At Santander, with only a small action or a simple idea, you can achieve great things. You can improve the daily life of more than 140 million people. You can collaborate with a friendly team of more than 200,000 employees. It doesn't stop there. You'll also be part of a vibrant organisation that's been reinventing itself for more than 160 years. One that invests millions of pounds in training its people every year. One that helps more than 2 million people every year with social programmes. We call it #TheSantanderEffect. Equal Opportunities Santander are an equal opportunities employer. When we talk about diversity, we don't just want to pay lip service. Our customers come from a wide range of backgrounds, and so do our people. It's important to us that we create an inclusive culture where everyone counts. For more information on our commitment to equal opportunities, please visit our diversity page here. What to do next If this sounds like a role you're interested in, then please apply on the link below.