Executive Assistant Apprentice Location: Leeds / Harrogate Salary: National Apprentice Wage (Upon completion of your apprenticeship, your salary will increase to £23,400 per annum in line with the UK Real Living Wage. Your starting salary will also be reviewed every six months during your apprenticeship, which offers opportunity for small increases during this period) Home to over 90 specialists, the company are experts in SEO, paid media, content marketing, social, outreach and digital PR. Delivering campaigns that perform, their client base includes the likes of Hammonds, Money, Thorntons and Lords and Labradors. The Role They are looking to expand their resource with the addition of an Executive Assistant Apprentice, to support the Group as it continues its expansion. The role also offers the opportunity to carry out a Business and Administration course , which will provide a fantastic foundation for your role as an EA. Reporting to the Group EA Manager, this is a vital role in delivering comprehensive administrative and organisational support for the employees within the company. You will be required to work between both their Leeds and Harrogate offices depending on the business needs. Duties will include but are not limited to: Support and facilitate travel requirements, including trains, flights and accommodation Proactively managing meeting room bookings Assist with internal and external meeting preparation Support office operations and monitor supplies First point of contact with clients/visitors to ensure they are assisted properly when necessary Assist with expense claims Skills & Experience Meticulous attention to detail and strong administration skills Excellent written and verbal communication skills, with the ability to build rapport at all levels Be lively, enthusiastic and energetic Extremely organised; a true multi-tasker A proactive and can-do attitude (need to be a real hands-on 'doer') A passion for self-development and a willingness to learn The ability to react quickly and efficiently to the changing needs of the business The ability to work under pressure, be able to work on you own initiative, and manage multiple tasks whilst demonstrating a high degree of tenacity and resilience Be a team player, with the willingness to pitch in to work together to achieve both individual and team goals Benefits Performance based bonus schemes 26 days holiday plus bank holidays and a birthday lie-in Two additional days for wellbeing and a volunteering day Additional annual leave purchase scheme Hybrid working (a mix of office and home based for many of their roles) Flexible working scheme Company pension scheme and health care cash plan Private health care dependent on length of service Clear training and progression programme Regular company events and awards Employee perks portal# To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please click apply where you will be redirected to their website to complete your application.
May 17, 2024
Full time
Executive Assistant Apprentice Location: Leeds / Harrogate Salary: National Apprentice Wage (Upon completion of your apprenticeship, your salary will increase to £23,400 per annum in line with the UK Real Living Wage. Your starting salary will also be reviewed every six months during your apprenticeship, which offers opportunity for small increases during this period) Home to over 90 specialists, the company are experts in SEO, paid media, content marketing, social, outreach and digital PR. Delivering campaigns that perform, their client base includes the likes of Hammonds, Money, Thorntons and Lords and Labradors. The Role They are looking to expand their resource with the addition of an Executive Assistant Apprentice, to support the Group as it continues its expansion. The role also offers the opportunity to carry out a Business and Administration course , which will provide a fantastic foundation for your role as an EA. Reporting to the Group EA Manager, this is a vital role in delivering comprehensive administrative and organisational support for the employees within the company. You will be required to work between both their Leeds and Harrogate offices depending on the business needs. Duties will include but are not limited to: Support and facilitate travel requirements, including trains, flights and accommodation Proactively managing meeting room bookings Assist with internal and external meeting preparation Support office operations and monitor supplies First point of contact with clients/visitors to ensure they are assisted properly when necessary Assist with expense claims Skills & Experience Meticulous attention to detail and strong administration skills Excellent written and verbal communication skills, with the ability to build rapport at all levels Be lively, enthusiastic and energetic Extremely organised; a true multi-tasker A proactive and can-do attitude (need to be a real hands-on 'doer') A passion for self-development and a willingness to learn The ability to react quickly and efficiently to the changing needs of the business The ability to work under pressure, be able to work on you own initiative, and manage multiple tasks whilst demonstrating a high degree of tenacity and resilience Be a team player, with the willingness to pitch in to work together to achieve both individual and team goals Benefits Performance based bonus schemes 26 days holiday plus bank holidays and a birthday lie-in Two additional days for wellbeing and a volunteering day Additional annual leave purchase scheme Hybrid working (a mix of office and home based for many of their roles) Flexible working scheme Company pension scheme and health care cash plan Private health care dependent on length of service Clear training and progression programme Regular company events and awards Employee perks portal# To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please click apply where you will be redirected to their website to complete your application.
JOB TITLE: Manager - Financial Crime Analysis LOCATION(S): Flexible (Belfast/ Dunfermline/ Halifax / Leeds / are existing Hubs) HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in an office site There are 2 available roles. About this opportunity This role is an exciting opportunity to be play a key part in managing a team of analysts to improve our financial crime transaction monitoring capabilities. The topic of financial crime is captivating and playing a part in protecting the bank and our customers is exceptionally satisfying. Furthermore, with constantly evolving trends, the work is exciting and varied, offering plenty of stretch and development. So, if you want to help lead a team where you can influence stakeholders on exciting topics, showcase your skills, and learn a whole variety of new ones, if you love the challenge of spotting a problem and working out how to fix it, we'd love to hear from you! Some of the things you'll be doing Builds and maintains effective relationships with key stakeholders to improve financial crime transaction monitoring. Creation of routines that enable the team to react to new emerging financial crime risks using data and intelligence and establish a data driven responses to these risks. Transform financial crime defences ready by developing insight, approach to detection rules and support the development of the financial crime detection system. Analyses key themes using data from a wide range of sources and identifies possible impacts on the business. Identifies shortcomings in financial crime defences, controls or processes, suggests improvements and implement approved revisions within assigned unit and/or discipline. About us Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you'll find them all here. What you'll need We're looking for an experienced fraud & financial crime or risk professional who can demonstrate the following: Experience of people management and analytical coaching within an analytics function. Experience of working with large data sets to produce insightful data evaluation and analytics, creating accurate insights and recommendations. Strong ability to present analytical data in appropriate, interesting, and compelling ways. Have a growth mindset and a willingness to learn. Experience of prioritisation of activities in a busy, fast-paced environment. Ability to manage and prioritise BAU workflow within tight deadlines. And any experience of these would be really useful Some knowledge of economic crime regulation is useful Confident coding skills (SAS/ SQL or a similar data language) About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you.
May 17, 2024
Full time
JOB TITLE: Manager - Financial Crime Analysis LOCATION(S): Flexible (Belfast/ Dunfermline/ Halifax / Leeds / are existing Hubs) HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in an office site There are 2 available roles. About this opportunity This role is an exciting opportunity to be play a key part in managing a team of analysts to improve our financial crime transaction monitoring capabilities. The topic of financial crime is captivating and playing a part in protecting the bank and our customers is exceptionally satisfying. Furthermore, with constantly evolving trends, the work is exciting and varied, offering plenty of stretch and development. So, if you want to help lead a team where you can influence stakeholders on exciting topics, showcase your skills, and learn a whole variety of new ones, if you love the challenge of spotting a problem and working out how to fix it, we'd love to hear from you! Some of the things you'll be doing Builds and maintains effective relationships with key stakeholders to improve financial crime transaction monitoring. Creation of routines that enable the team to react to new emerging financial crime risks using data and intelligence and establish a data driven responses to these risks. Transform financial crime defences ready by developing insight, approach to detection rules and support the development of the financial crime detection system. Analyses key themes using data from a wide range of sources and identifies possible impacts on the business. Identifies shortcomings in financial crime defences, controls or processes, suggests improvements and implement approved revisions within assigned unit and/or discipline. About us Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you'll find them all here. What you'll need We're looking for an experienced fraud & financial crime or risk professional who can demonstrate the following: Experience of people management and analytical coaching within an analytics function. Experience of working with large data sets to produce insightful data evaluation and analytics, creating accurate insights and recommendations. Strong ability to present analytical data in appropriate, interesting, and compelling ways. Have a growth mindset and a willingness to learn. Experience of prioritisation of activities in a busy, fast-paced environment. Ability to manage and prioritise BAU workflow within tight deadlines. And any experience of these would be really useful Some knowledge of economic crime regulation is useful Confident coding skills (SAS/ SQL or a similar data language) About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you.
We have an exciting opportunity for a Environmental Compliance Manager in a regional role covering the North of the UK. As the Environmental Compliance Manager you will lead the way on strategy, risk management, culture, policy and governance. Supporting the business to manage and minimise its impact on the environment as a result of our activities, either to ensure compliance with laws and regulations or to mitigate risks of harmful effects on the natural environment and protect the health of human beings. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Either NEBOSH Diploma / Masters qualification in Environmental Management or Degree in Geography/Environmental Science/Environmental Management Practitioner IEMA Membership (minimum) Internal EMS Auditor Construction experience Developing and delivering training Audits and Inspections Incident Investigation Environmental Management Systems Permits & Consents requirements More about the Environmental Compliance Manager role Responsible and accountable for coaching and mentoring SHE team colleagues through regular observation of SSIs, audits and other inspection activities so far as reasonably practicable. Responsible and accountable for implementation of regular site inspections and other audits by dedicated Environmental Advisors and reporting to SHE Director on such monitoring activity. Working with the SHE Director and other Regional Operational Managers to enhance the environmental culture across the Group. Develop environmental training material and deliver training with coordination from the training team. Develop relevant communications e.g., alerts, bulletins etc. Carry out internal ISO 14001 audits and assist with external ISO 14001 audits to maintain the company's accreditation Liaise with Local Authorities, Environment Agency, other Statutory Bodies and residents when necessary. Develop, review and update the environmental element of the SHE Management System including technical documents to identify key environmental risks and appropriate control measures. Provide management support and advice to the business across all disciplines on all aspects of environmental management. Support the Sustainability team with the implementation of Vistry's Sustainability Strategy including best practice innovations & waste data collation and reporting. Join third party working groups that may benefit or facilitate the company SHE framework or highlight best practice as and when requested. Maintain close communications with the Group SHE Director and legal teams, advising of any known serious negative environmental impacts that could cause irreparable damage to the environment, negatively affect the company reputation and or lead to prosecution, as quickly as possible. Assist the Group SHE Director to establish clear standards and develop strategies that ensures the standards are successfully adopted and embedded throughout the organisation. Maintain close relationships with all SHE Managers, ensuring they keep the Environmental Manager updated with current significant environmental situations as appropriate. Assist SHE Managers with high level Incident Review Board Presentations. Support SHE Managers when leading on any major / significant environmental incident investigation. Keep up to date with and understand legal responsibilities regarding Environmental compliance. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
May 17, 2024
Full time
We have an exciting opportunity for a Environmental Compliance Manager in a regional role covering the North of the UK. As the Environmental Compliance Manager you will lead the way on strategy, risk management, culture, policy and governance. Supporting the business to manage and minimise its impact on the environment as a result of our activities, either to ensure compliance with laws and regulations or to mitigate risks of harmful effects on the natural environment and protect the health of human beings. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Either NEBOSH Diploma / Masters qualification in Environmental Management or Degree in Geography/Environmental Science/Environmental Management Practitioner IEMA Membership (minimum) Internal EMS Auditor Construction experience Developing and delivering training Audits and Inspections Incident Investigation Environmental Management Systems Permits & Consents requirements More about the Environmental Compliance Manager role Responsible and accountable for coaching and mentoring SHE team colleagues through regular observation of SSIs, audits and other inspection activities so far as reasonably practicable. Responsible and accountable for implementation of regular site inspections and other audits by dedicated Environmental Advisors and reporting to SHE Director on such monitoring activity. Working with the SHE Director and other Regional Operational Managers to enhance the environmental culture across the Group. Develop environmental training material and deliver training with coordination from the training team. Develop relevant communications e.g., alerts, bulletins etc. Carry out internal ISO 14001 audits and assist with external ISO 14001 audits to maintain the company's accreditation Liaise with Local Authorities, Environment Agency, other Statutory Bodies and residents when necessary. Develop, review and update the environmental element of the SHE Management System including technical documents to identify key environmental risks and appropriate control measures. Provide management support and advice to the business across all disciplines on all aspects of environmental management. Support the Sustainability team with the implementation of Vistry's Sustainability Strategy including best practice innovations & waste data collation and reporting. Join third party working groups that may benefit or facilitate the company SHE framework or highlight best practice as and when requested. Maintain close communications with the Group SHE Director and legal teams, advising of any known serious negative environmental impacts that could cause irreparable damage to the environment, negatively affect the company reputation and or lead to prosecution, as quickly as possible. Assist the Group SHE Director to establish clear standards and develop strategies that ensures the standards are successfully adopted and embedded throughout the organisation. Maintain close relationships with all SHE Managers, ensuring they keep the Environmental Manager updated with current significant environmental situations as appropriate. Assist SHE Managers with high level Incident Review Board Presentations. Support SHE Managers when leading on any major / significant environmental incident investigation. Keep up to date with and understand legal responsibilities regarding Environmental compliance. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
About the Role As a Sales Associate at Claire's, you will be responsible for: Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales Delivering sales through friendly and efficient customer service Ensuring our customers have a fun and enjoyable shopping experience Demonstrating Claire's products Assisting customers with their queries using your product knowledge Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions Ear piercing (you will receive full training) Ensuring the store looks presentable and inviting to our customers About Claire's A leading high street fashion retailer with stores globally We specialize in fashionable jewelry, accessories and cosmetics products Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends We are a fun place to work! We encourage all store members to wear our product We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company! About You Some high school required Excellent verbal/written communication and organizational skills Basic computer skills Understands the importance of Customer Service Sound understanding of mathematics and strong reading comprehension skills Ability to stand during scheduled shifts Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers Ability to operate POS system Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
May 17, 2024
Full time
About the Role As a Sales Associate at Claire's, you will be responsible for: Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales Delivering sales through friendly and efficient customer service Ensuring our customers have a fun and enjoyable shopping experience Demonstrating Claire's products Assisting customers with their queries using your product knowledge Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions Ear piercing (you will receive full training) Ensuring the store looks presentable and inviting to our customers About Claire's A leading high street fashion retailer with stores globally We specialize in fashionable jewelry, accessories and cosmetics products Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends We are a fun place to work! We encourage all store members to wear our product We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company! About You Some high school required Excellent verbal/written communication and organizational skills Basic computer skills Understands the importance of Customer Service Sound understanding of mathematics and strong reading comprehension skills Ability to stand during scheduled shifts Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers Ability to operate POS system Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
Job Title: Senior Strategy Project Manager Hours: 36 hours (Full-Time) Job Status: Fixed Term for 12 months Location: Home based with occasional travel Salary: £ 50,311.15 per annum Closing Date: Thursday 23 May 2024 Interview Date: Expected 31 May 2024 and 03 June 2024 Skills for Care is the strategic workforce development and planning body for adult social care in England. We work with employers, Government, and partners to ensure social care has the right people, skills, and support required to deliver the highest quality care and support, now and in the future. About the role The Strategy Team is looking to appoint a Senior Project Manager to lead the delivery of key transformation and strategic projects and programmes in support of Skills for Care s strategy. These posts will play a key role in ensuring Skills for Care delivers its strategy and maximises impact for the Adult Social Care sector. The Senior Strategy Project Manager will ensure successful definition, planning and delivery of strategic and back-office projects and programmes. Bringing excellent strategic thinking, strong facilitation skills and a balance of diplomacy and challenge, you will play a pivotal role in our transformation journey, to achieve our organisational vision and adapt to an evolving market context. Your role extends beyond project management; it's about orchestrating transformation and change throughout our organisation. From project inception to final implementation, you'll ensure alignment with our strategic objectives and adapt to market shifts. Central to your role will be defining projects with precision. With a high degree of financial acumen, you'll craft compelling business cases that justify investment and clarify paths to success, analysing benefits, costs, and risks. Your ability to navigate stakeholder relationships will be crucial. Working closely with senior leadership, internal teams, and external partners, you'll ensure alignment, consensus, and understanding. This role presents a great opportunity for an experienced project or programme manager with demonstrable strategic thinking to support the implementation of Skills for Care s strategy and create a demonstrable positive impact on social care and social care workforce. The post is home-based, with occasional travel and flexible working available. If you are interested in this role please visit the website for the full job description (url removed). At Skills for Care we are passionate about our workforce becoming more representative of the society we support, this includes all equality characteristics such as age, race, disability, sexual orientation, gender reassignment, religion or belief. This lived experience from a diverse group of people helps us in all the work that we do and ultimately supports the social care sector to provide the best quality care. We recognize that sometimes an individual s impairment can mean that some adjustments to our recruitment and selection process would be welcomed. Please contact our HR team to discuss any adjustments that you may need. A DBS check is not required for these roles. Candidates will be asked to disclose any unspent criminal convictions as part of the recruitment process however this will not form part of the initial application stage.
May 17, 2024
Contractor
Job Title: Senior Strategy Project Manager Hours: 36 hours (Full-Time) Job Status: Fixed Term for 12 months Location: Home based with occasional travel Salary: £ 50,311.15 per annum Closing Date: Thursday 23 May 2024 Interview Date: Expected 31 May 2024 and 03 June 2024 Skills for Care is the strategic workforce development and planning body for adult social care in England. We work with employers, Government, and partners to ensure social care has the right people, skills, and support required to deliver the highest quality care and support, now and in the future. About the role The Strategy Team is looking to appoint a Senior Project Manager to lead the delivery of key transformation and strategic projects and programmes in support of Skills for Care s strategy. These posts will play a key role in ensuring Skills for Care delivers its strategy and maximises impact for the Adult Social Care sector. The Senior Strategy Project Manager will ensure successful definition, planning and delivery of strategic and back-office projects and programmes. Bringing excellent strategic thinking, strong facilitation skills and a balance of diplomacy and challenge, you will play a pivotal role in our transformation journey, to achieve our organisational vision and adapt to an evolving market context. Your role extends beyond project management; it's about orchestrating transformation and change throughout our organisation. From project inception to final implementation, you'll ensure alignment with our strategic objectives and adapt to market shifts. Central to your role will be defining projects with precision. With a high degree of financial acumen, you'll craft compelling business cases that justify investment and clarify paths to success, analysing benefits, costs, and risks. Your ability to navigate stakeholder relationships will be crucial. Working closely with senior leadership, internal teams, and external partners, you'll ensure alignment, consensus, and understanding. This role presents a great opportunity for an experienced project or programme manager with demonstrable strategic thinking to support the implementation of Skills for Care s strategy and create a demonstrable positive impact on social care and social care workforce. The post is home-based, with occasional travel and flexible working available. If you are interested in this role please visit the website for the full job description (url removed). At Skills for Care we are passionate about our workforce becoming more representative of the society we support, this includes all equality characteristics such as age, race, disability, sexual orientation, gender reassignment, religion or belief. This lived experience from a diverse group of people helps us in all the work that we do and ultimately supports the social care sector to provide the best quality care. We recognize that sometimes an individual s impairment can mean that some adjustments to our recruitment and selection process would be welcomed. Please contact our HR team to discuss any adjustments that you may need. A DBS check is not required for these roles. Candidates will be asked to disclose any unspent criminal convictions as part of the recruitment process however this will not form part of the initial application stage.
Your new company This longstanding institution is seeking an ambitious VAT Manager to join their Leeds campus-based office. This is a dynamic opportunity to support the university's growth by providing essential tax expertise and practical advice to staff and faculties. Overall, this presents a prime opportunity for a seasoned VAT Manager seeking a new challenge within a large, multifaceted organisation. Your new role In this role, your expertise as a tax professional will be instrumental in upholding the tax strategy and maintaining the necessary control measures. As the VAT Manager, you will be integral in guiding the team to fulfil the university's global tax compliance obligations and advising on various tax matters. Your responsibilities will include managing VAT processes and leading the VAT team to maintain compliance amidst the university's international expansion and evolving landscape. You will be stationed within Financial Services and will report to the Group and International Tax Manager as well as working closely with other finance and HR colleagues across the university. What you'll need to succeed To be successful in this role you need to come from a strong VAT background and ideally have tax experience in the HE sector or another large complex organisation. Additionally, the ideal candidate will possess a recognised tax qualification with up-to-date expertise and understanding of current tax laws and regulations alongside experience of managing people. What you'll get in return This Leeds-based VAT Manager role is an excellent opportunity to join a large and complex organisation that puts your career and professional development first through an array of courses, helping to broaden your skills whilst working in a people-positive environment. This organisation will offer you a competitive salary from £45,000 - £55,000 (depending on your experience) along with a very healthy holiday package of 26 + 16 bank holidays (inclusive of Christmas and University closures). Additionally, the package offers some fantastic internal benefits, including a generous pension scheme, hybrid/flexible working and a variety of health and wellbeing discounts. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 17, 2024
Full time
Your new company This longstanding institution is seeking an ambitious VAT Manager to join their Leeds campus-based office. This is a dynamic opportunity to support the university's growth by providing essential tax expertise and practical advice to staff and faculties. Overall, this presents a prime opportunity for a seasoned VAT Manager seeking a new challenge within a large, multifaceted organisation. Your new role In this role, your expertise as a tax professional will be instrumental in upholding the tax strategy and maintaining the necessary control measures. As the VAT Manager, you will be integral in guiding the team to fulfil the university's global tax compliance obligations and advising on various tax matters. Your responsibilities will include managing VAT processes and leading the VAT team to maintain compliance amidst the university's international expansion and evolving landscape. You will be stationed within Financial Services and will report to the Group and International Tax Manager as well as working closely with other finance and HR colleagues across the university. What you'll need to succeed To be successful in this role you need to come from a strong VAT background and ideally have tax experience in the HE sector or another large complex organisation. Additionally, the ideal candidate will possess a recognised tax qualification with up-to-date expertise and understanding of current tax laws and regulations alongside experience of managing people. What you'll get in return This Leeds-based VAT Manager role is an excellent opportunity to join a large and complex organisation that puts your career and professional development first through an array of courses, helping to broaden your skills whilst working in a people-positive environment. This organisation will offer you a competitive salary from £45,000 - £55,000 (depending on your experience) along with a very healthy holiday package of 26 + 16 bank holidays (inclusive of Christmas and University closures). Additionally, the package offers some fantastic internal benefits, including a generous pension scheme, hybrid/flexible working and a variety of health and wellbeing discounts. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Are you a highly organised dynamic PA with exceptional IT skills and a flair for organisation and creativity? Are you searching for THAT opportunity where you ll enjoy a wide variety of responsibilities and autonomy, working in an ambitious and growing company? Then look no further this is the role for you! You ll be joining a dynamic, growing, professional services company with a huge vision, and you will be an essential member of the team. PA to Business Owner/Coach Thorpe Park, Leeds, LS15 8GB Part time flexible hours, circa 25 hours per week £24,000 - £32,000 pro rata based on experience and hours Plus Business Performance Related Bonus, with no cap, the better we do the more you earn! Applicants must be authorised to work in the UK Bill Squires Business Coaching offers expert business coaching services throughout Leeds and Yorkshire. We work with local business owners to increase profits, build stronger teams, and develop their businesses to work without them. Our services include one-on-one coaching, group sessions both in person and via Zoom, as well as running workshops & events - all designed to support businesses to thrive. Together the team works with business owners/directors to grow and improve their businesses which in turn improves the lives of the owners/directors, their families and their teams. We are a small team so you will be an integral part of the business and all decision making. If you re an exceptional PA who is curious, open-minded and looking for something slightly different then we re looking for you! About You We're looking for someone who is highly organised, a keen eye for detail, goal-oriented and has exceptional IT skills. You must be willing to explore new ways of working to improve how we deliver for our clients and a continuing appetite to learn. Are you extremely likeable, charismatic and understand what makes people tick? Are you determined and self-reliant, with an energetic and persistent nature and the ability to influence and persuade? You must be articulate in both written and spoken communication; be patient with others and confident to put forward & challenge ideas. A positive, proactive, solutions-focused attitude is a must. You'll thrive on meeting new people and have the ability to think outside the box to find innovative solutions. What you will do for us: Personal Assistance to Business Owner: organising and enabling Bill so he may focus on coaching clients, including preparing the supporting files he needs for every meeting, managing his emails and providing day-to-day IT support Client Support: our clients are our business, we need exemplary customer service with all client communications and when rescheduling coaching sessions Event Management: organising slick and informative client workshops and community events, preparing PowerPoint presentations, liaising with venues and ensuring all event logistics run smoothly Office Management: creating a warm welcome for clients and prospective clients, plus managing all office logistics System Improvement: develop the slickest systems and processes to enhance business efficiency, and delivering the best possible service for our clients, embracing the use of technology where possible Finance Management: maintaining accurate financial records using Xero, including invoicing, managing cash and updating the business revenue records (experience ideal but not essential, as this element could be outsourced) What we will do for you: Flexible working hours, ideal for fitting around family & study schedules, there are core hours needed in the office Competitive salary of up to £32k pro rata, depending on experience and hours Business Performance Related Bonus, uncapped if the company does well, so do you! Opportunity to work with a leading business coach with daily on the job development Supportive team environment with a focus on personal and professional growth Free on-site parking, modern shared offices, with a retail park on the doorstep The successful candidate has the opportunity to be well rewarded, both in terms of remuneration and flexibility as a result of achieving excellence in the position. You will benefit from additional training and upskilling in your role. How to apply: Click apply today and check your inbox for an email on how to tailor your application and provide a cover letter or any supporting documents. If successful, you will be invited to the Company Presentation Evening, via Zoom, on Wednesday 3rd July, between 5pm - 8pm Final interviews: Wednesday 10 July, in person at our office in Thorpe Park Other suitable skills and experience include PA, Personal Assistant, Admin, Administrator, Administration, Admin Assistant, Administrative Assistant, Executive Assistant, Office Assistant, Office Administrator, Office Admin, Business Support, Client Support, Customer Service, Bookkeeper, Bookkeeping, Finance, Finance Manager, Officer Manager, Events Manager, Accounts, Accounting.
May 17, 2024
Full time
Are you a highly organised dynamic PA with exceptional IT skills and a flair for organisation and creativity? Are you searching for THAT opportunity where you ll enjoy a wide variety of responsibilities and autonomy, working in an ambitious and growing company? Then look no further this is the role for you! You ll be joining a dynamic, growing, professional services company with a huge vision, and you will be an essential member of the team. PA to Business Owner/Coach Thorpe Park, Leeds, LS15 8GB Part time flexible hours, circa 25 hours per week £24,000 - £32,000 pro rata based on experience and hours Plus Business Performance Related Bonus, with no cap, the better we do the more you earn! Applicants must be authorised to work in the UK Bill Squires Business Coaching offers expert business coaching services throughout Leeds and Yorkshire. We work with local business owners to increase profits, build stronger teams, and develop their businesses to work without them. Our services include one-on-one coaching, group sessions both in person and via Zoom, as well as running workshops & events - all designed to support businesses to thrive. Together the team works with business owners/directors to grow and improve their businesses which in turn improves the lives of the owners/directors, their families and their teams. We are a small team so you will be an integral part of the business and all decision making. If you re an exceptional PA who is curious, open-minded and looking for something slightly different then we re looking for you! About You We're looking for someone who is highly organised, a keen eye for detail, goal-oriented and has exceptional IT skills. You must be willing to explore new ways of working to improve how we deliver for our clients and a continuing appetite to learn. Are you extremely likeable, charismatic and understand what makes people tick? Are you determined and self-reliant, with an energetic and persistent nature and the ability to influence and persuade? You must be articulate in both written and spoken communication; be patient with others and confident to put forward & challenge ideas. A positive, proactive, solutions-focused attitude is a must. You'll thrive on meeting new people and have the ability to think outside the box to find innovative solutions. What you will do for us: Personal Assistance to Business Owner: organising and enabling Bill so he may focus on coaching clients, including preparing the supporting files he needs for every meeting, managing his emails and providing day-to-day IT support Client Support: our clients are our business, we need exemplary customer service with all client communications and when rescheduling coaching sessions Event Management: organising slick and informative client workshops and community events, preparing PowerPoint presentations, liaising with venues and ensuring all event logistics run smoothly Office Management: creating a warm welcome for clients and prospective clients, plus managing all office logistics System Improvement: develop the slickest systems and processes to enhance business efficiency, and delivering the best possible service for our clients, embracing the use of technology where possible Finance Management: maintaining accurate financial records using Xero, including invoicing, managing cash and updating the business revenue records (experience ideal but not essential, as this element could be outsourced) What we will do for you: Flexible working hours, ideal for fitting around family & study schedules, there are core hours needed in the office Competitive salary of up to £32k pro rata, depending on experience and hours Business Performance Related Bonus, uncapped if the company does well, so do you! Opportunity to work with a leading business coach with daily on the job development Supportive team environment with a focus on personal and professional growth Free on-site parking, modern shared offices, with a retail park on the doorstep The successful candidate has the opportunity to be well rewarded, both in terms of remuneration and flexibility as a result of achieving excellence in the position. You will benefit from additional training and upskilling in your role. How to apply: Click apply today and check your inbox for an email on how to tailor your application and provide a cover letter or any supporting documents. If successful, you will be invited to the Company Presentation Evening, via Zoom, on Wednesday 3rd July, between 5pm - 8pm Final interviews: Wednesday 10 July, in person at our office in Thorpe Park Other suitable skills and experience include PA, Personal Assistant, Admin, Administrator, Administration, Admin Assistant, Administrative Assistant, Executive Assistant, Office Assistant, Office Administrator, Office Admin, Business Support, Client Support, Customer Service, Bookkeeper, Bookkeeping, Finance, Finance Manager, Officer Manager, Events Manager, Accounts, Accounting.
Role: Digital Display Advertising Manager Leeds Salary: up to £40K per annum Benefits: Hybrid and flexible working 26 days holidays + stats Buy additional holiday days Pension Private medical healthcare Enhanced maternity leave pay X2 free gym memberships Elevation Recruitment Group - Marketing Division are excited to be exclusively working for a health and wellbeing franchise. As a Digital Display Advertising Manager your primary responsibility is to lead the programmatic advertising strategy across the UK & other international markets. Planning, activating and optimising YouTube and Display campaigns to grow their client base. Responsibilities: Maximise awareness, consideration and new joiners from Display advertising within stated budgets Act as the lead on all aspects of the Display strategy for UK and support international markets. Manage all aspects of campaign set up and optimisation across a range of platforms, including DV360, YouTube, Teads & Quantcast. Regularly leverage data-driven insights to inform how we should split investment across all platforms and campaigns to produce the best possible results. Liaise with our in-house studio to plan and create best-in-class creative, rotating these as required across campaigns. This includes ongoing management of a large bank of creative formats and digital ad assets. Continually seek to test and learn, evolving and optimising activity to drive performance improvements. Be responsible for reporting on Display performance as required, working closely with a Digital Analyst to plan, build and activate campaigns. Sharing key results with a range of stakeholders Develop and maximise relationships with external partners and suppliers such as Google to ensure activity is following latest industry best practice. Develop and manage long term project plans, as well as engaging in various forms of iterative testing. Keep up-to-date with wider paid social trends and developments, bringing fresh ideas and thinking to the business Innovate and challenge the status quo using competitive insights, industry knowledge and our own data. Any additional Ad Hoc duties as required. Skills and experience required: Is passionate about digital marketing, keen to learn in a fast-paced environment Direct experience of managing Display campaigns for a minimum of 3 years. Ideally has account management experience gained in a digital agency. Experience managing complex accounts, with large budgets, ideally in Fitness/Health/Leisure/Retail sector(s). Has in-depth knowledge of managing campaigns through platforms such as, DV360, YouTube, Teads & Quantcast. Knowledgeable and experienced using Google Analytics Has strong analytical skills, highly capable of manipulating datasets & problem solving. Has a track record in critically assessing performance, producing actionable insights. Has a creative & commercial mindset, capable of crafting messages and assets that resonate with varying audiences Proven time management & organisational skills with strong attention to detail. Excellent verbal and written communication skills Interested in sport & fitness Is an ambassador of the values Takes ownership for performance and ensures that all targets are met Can effectively build strong working relationships and networks to enable success Has the ability to manage numerous projects whilst remaining calm
May 16, 2024
Full time
Role: Digital Display Advertising Manager Leeds Salary: up to £40K per annum Benefits: Hybrid and flexible working 26 days holidays + stats Buy additional holiday days Pension Private medical healthcare Enhanced maternity leave pay X2 free gym memberships Elevation Recruitment Group - Marketing Division are excited to be exclusively working for a health and wellbeing franchise. As a Digital Display Advertising Manager your primary responsibility is to lead the programmatic advertising strategy across the UK & other international markets. Planning, activating and optimising YouTube and Display campaigns to grow their client base. Responsibilities: Maximise awareness, consideration and new joiners from Display advertising within stated budgets Act as the lead on all aspects of the Display strategy for UK and support international markets. Manage all aspects of campaign set up and optimisation across a range of platforms, including DV360, YouTube, Teads & Quantcast. Regularly leverage data-driven insights to inform how we should split investment across all platforms and campaigns to produce the best possible results. Liaise with our in-house studio to plan and create best-in-class creative, rotating these as required across campaigns. This includes ongoing management of a large bank of creative formats and digital ad assets. Continually seek to test and learn, evolving and optimising activity to drive performance improvements. Be responsible for reporting on Display performance as required, working closely with a Digital Analyst to plan, build and activate campaigns. Sharing key results with a range of stakeholders Develop and maximise relationships with external partners and suppliers such as Google to ensure activity is following latest industry best practice. Develop and manage long term project plans, as well as engaging in various forms of iterative testing. Keep up-to-date with wider paid social trends and developments, bringing fresh ideas and thinking to the business Innovate and challenge the status quo using competitive insights, industry knowledge and our own data. Any additional Ad Hoc duties as required. Skills and experience required: Is passionate about digital marketing, keen to learn in a fast-paced environment Direct experience of managing Display campaigns for a minimum of 3 years. Ideally has account management experience gained in a digital agency. Experience managing complex accounts, with large budgets, ideally in Fitness/Health/Leisure/Retail sector(s). Has in-depth knowledge of managing campaigns through platforms such as, DV360, YouTube, Teads & Quantcast. Knowledgeable and experienced using Google Analytics Has strong analytical skills, highly capable of manipulating datasets & problem solving. Has a track record in critically assessing performance, producing actionable insights. Has a creative & commercial mindset, capable of crafting messages and assets that resonate with varying audiences Proven time management & organisational skills with strong attention to detail. Excellent verbal and written communication skills Interested in sport & fitness Is an ambassador of the values Takes ownership for performance and ensures that all targets are met Can effectively build strong working relationships and networks to enable success Has the ability to manage numerous projects whilst remaining calm
Retail Deputy Manager 20 hours contract Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member's memory.You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.The unseen possibilities are limitless, and it all starts with you. Become a Retail Deputy Manager As a Retail Deputy Manager you'll help keep your store running like clockwork, working in partnership with the Store Manager. Leading by example, you will help your team unlock their potential by inspiring our customers to read, learn create and play more, through creating unforgettable moments, smiles on faces and products to go home with to craft memories they'll cherish!Taking the helm when the Store Manager is unavailable, you'll captain the ship taking responsibility for the team, store standards, customer experience and commercial targets.We recognise that our Team Leaders/Deputy Managers are our future Store Managers and beyond! So, we'll actively support your personal development and career progression. Your mission Stand-in for the Store Manager, taking responsibility for all metrics and the team if they're away Foster a store atmosphere that's enjoyable, welcoming, and inclusive. Demonstrate progress in driving retail sales and achieving high performance across all key performance indicators (KPIs) Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI's. It's not all about numbers. Your store will shine with excellent standards and impeccable merchandising. From cleanliness to pricing, you'll make sure everything is picture-perfect. Lead and coach the team by working shoulder-to-shoulder to provide an outstanding retail experience, ensuring each customer is delighted and inspired. Utilise your product knowledge and charm to introduce additional offerings. You'll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces. You'll soon be looking at a high SKU count like your best game of Tetris! Skills / Behaviours that will set you apart Genuine and Authentic : Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations! Resilient Champion : You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero! Stock Management Guru : You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you! Being a great leader As a great leader with wonderful people skills, you'll create a team that's more than just co-workers - it's a team. Inspire and motivate your team in line with our employer brand, values, behaviours and purpose. Lead your team to reach their potential and steer your store to break records and get in the spotlight. Work collaboratively with support departments and peers. If somethings not quite right, provide quality constructive feedback so we can work as a team to get it right! But let's not forget about the most important part your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get there Our PERKS really are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Holiday - 33 days, including bank holidays. Plus, your holiday allowance increases with long service. ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Wagestream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs. And loads more! - Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Our Purpose To inspire reading, learning, creativity and play - making lives more fulfilled. Our Values We are Crafty ? We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable adjustments to apply for this role, please contact and we'll be happy to help!
May 16, 2024
Full time
Retail Deputy Manager 20 hours contract Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member's memory.You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.The unseen possibilities are limitless, and it all starts with you. Become a Retail Deputy Manager As a Retail Deputy Manager you'll help keep your store running like clockwork, working in partnership with the Store Manager. Leading by example, you will help your team unlock their potential by inspiring our customers to read, learn create and play more, through creating unforgettable moments, smiles on faces and products to go home with to craft memories they'll cherish!Taking the helm when the Store Manager is unavailable, you'll captain the ship taking responsibility for the team, store standards, customer experience and commercial targets.We recognise that our Team Leaders/Deputy Managers are our future Store Managers and beyond! So, we'll actively support your personal development and career progression. Your mission Stand-in for the Store Manager, taking responsibility for all metrics and the team if they're away Foster a store atmosphere that's enjoyable, welcoming, and inclusive. Demonstrate progress in driving retail sales and achieving high performance across all key performance indicators (KPIs) Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI's. It's not all about numbers. Your store will shine with excellent standards and impeccable merchandising. From cleanliness to pricing, you'll make sure everything is picture-perfect. Lead and coach the team by working shoulder-to-shoulder to provide an outstanding retail experience, ensuring each customer is delighted and inspired. Utilise your product knowledge and charm to introduce additional offerings. You'll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces. You'll soon be looking at a high SKU count like your best game of Tetris! Skills / Behaviours that will set you apart Genuine and Authentic : Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations! Resilient Champion : You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero! Stock Management Guru : You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you! Being a great leader As a great leader with wonderful people skills, you'll create a team that's more than just co-workers - it's a team. Inspire and motivate your team in line with our employer brand, values, behaviours and purpose. Lead your team to reach their potential and steer your store to break records and get in the spotlight. Work collaboratively with support departments and peers. If somethings not quite right, provide quality constructive feedback so we can work as a team to get it right! But let's not forget about the most important part your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get there Our PERKS really are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Holiday - 33 days, including bank holidays. Plus, your holiday allowance increases with long service. ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Wagestream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs. And loads more! - Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Our Purpose To inspire reading, learning, creativity and play - making lives more fulfilled. Our Values We are Crafty ? We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable adjustments to apply for this role, please contact and we'll be happy to help!
Elevation Recruitment Groups HR Division are currently working with a global engineering company who are looking for a HR Coordinator to join their team in Leeds on a temporary basis. Immediate Start Temporary Role £26,000-£30,000 per annum This is a 6 month temporary role, previous experience within a HR function is required. The role will report in to the HR manager and be responsible for: Working alongside the HR Team and supporting the HR Advisors and Business Partner Producing HR communications such as employment contracts, letters and references Attending a weekly HR meeting with the current HR team Taking minutes for meetings Coordinating compliance and ensuring all right to work checks are completed Benefits includes: Hybrid Working - 1 day working from home following training Flexible Start / End Times Free onsite car parking Weekly Pay If you are looking for an immediate start and to gain experience working for a global organisation then we would love to hear from you!
May 16, 2024
Seasonal
Elevation Recruitment Groups HR Division are currently working with a global engineering company who are looking for a HR Coordinator to join their team in Leeds on a temporary basis. Immediate Start Temporary Role £26,000-£30,000 per annum This is a 6 month temporary role, previous experience within a HR function is required. The role will report in to the HR manager and be responsible for: Working alongside the HR Team and supporting the HR Advisors and Business Partner Producing HR communications such as employment contracts, letters and references Attending a weekly HR meeting with the current HR team Taking minutes for meetings Coordinating compliance and ensuring all right to work checks are completed Benefits includes: Hybrid Working - 1 day working from home following training Flexible Start / End Times Free onsite car parking Weekly Pay If you are looking for an immediate start and to gain experience working for a global organisation then we would love to hear from you!
Technical Controller (Full Time, Permanent Position) Leeds, Glasgow or Manchester - (Hybrid 1/2 days in the office) Let's make the most of your talent About us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. What you'll be doing You will support T&LL management team to deliver service and indemnity cost outcomes in the management of large and complex losses that meet business objectives. As part of the T&LL team be a key contributor to claims technical strategy and practice. Deliver initiative claims savings, settlement cost performance, large loss emergence, reserve accuracy and run off to agreed targets on own & departmental portfolio of large & complex loss claims. Claims servicing to meet or exceed agreed SLA's and caseload /FTE targets across all classes at all times by utilising operational performance data. Responsible for the engagement and performance of suppliers ensuring they adhere to the policy and contracted terms Support Commercial Property Technical Claims Manager as SME for Commercial Property Large & Complex Loss by providing technical experience and advice to colleagues in other departments and by participating in DLG Forums or projects & initiatives. Support Commercial Property Technical Claims Manager with the recruitment, performance management, development and engagement of all staff within the Commercial Property Large & Complex Loss team. Support and embed professional risk management as key part of culture to the standards expected of an independent organisation as tested in a due diligence process. Identify, own and manage the risks involved in running our business appropriate to my role, in line with the Direct Line Group risk framework What we're looking for Previous claims handling experience within Commercial is essential - including: Initiation and investigation, negotiation and settlement, claims quantum and assessment Knowledge of Fraud and Investigation Aware of Insurance Principles & Practice Excellent customer service and stakeholder management skills Excellent interpersonal skills Ability to work to deadlines and agreed SLA's Experience of mentoring and coaching others Hours: 35 hours (Monday to Friday, 9am to 5pm) There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That's why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every single one of us brings. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind. What we'll give you in return: We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays, 25 days (excluding bank holidays). Plus, the option of buying or selling up to 5 days each year! Up to 10% performance-based annual bonus EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
May 16, 2024
Full time
Technical Controller (Full Time, Permanent Position) Leeds, Glasgow or Manchester - (Hybrid 1/2 days in the office) Let's make the most of your talent About us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. What you'll be doing You will support T&LL management team to deliver service and indemnity cost outcomes in the management of large and complex losses that meet business objectives. As part of the T&LL team be a key contributor to claims technical strategy and practice. Deliver initiative claims savings, settlement cost performance, large loss emergence, reserve accuracy and run off to agreed targets on own & departmental portfolio of large & complex loss claims. Claims servicing to meet or exceed agreed SLA's and caseload /FTE targets across all classes at all times by utilising operational performance data. Responsible for the engagement and performance of suppliers ensuring they adhere to the policy and contracted terms Support Commercial Property Technical Claims Manager as SME for Commercial Property Large & Complex Loss by providing technical experience and advice to colleagues in other departments and by participating in DLG Forums or projects & initiatives. Support Commercial Property Technical Claims Manager with the recruitment, performance management, development and engagement of all staff within the Commercial Property Large & Complex Loss team. Support and embed professional risk management as key part of culture to the standards expected of an independent organisation as tested in a due diligence process. Identify, own and manage the risks involved in running our business appropriate to my role, in line with the Direct Line Group risk framework What we're looking for Previous claims handling experience within Commercial is essential - including: Initiation and investigation, negotiation and settlement, claims quantum and assessment Knowledge of Fraud and Investigation Aware of Insurance Principles & Practice Excellent customer service and stakeholder management skills Excellent interpersonal skills Ability to work to deadlines and agreed SLA's Experience of mentoring and coaching others Hours: 35 hours (Monday to Friday, 9am to 5pm) There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That's why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every single one of us brings. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind. What we'll give you in return: We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays, 25 days (excluding bank holidays). Plus, the option of buying or selling up to 5 days each year! Up to 10% performance-based annual bonus EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Technical Controller (Full Time, Permanent Position) Leeds, Glasgow or Manchester - (Hybrid 1/2 days in the office) Let's make the most of your talent About us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. What you'll be doing You will support T&LL management team to deliver service and indemnity cost outcomes in the management of large and complex losses that meet business objectives. As part of the T&LL team be a key contributor to claims technical strategy and practice. Deliver initiative claims savings, settlement cost performance, large loss emergence, reserve accuracy and run off to agreed targets on own & departmental portfolio of large & complex loss claims. Claims servicing to meet or exceed agreed SLA's and caseload /FTE targets across all classes at all times by utilising operational performance data. Responsible for the engagement and performance of suppliers ensuring they adhere to the policy and contracted terms Support Commercial Property Technical Claims Manager as SME for Commercial Property Large & Complex Loss by providing technical experience and advice to colleagues in other departments and by participating in DLG Forums or projects & initiatives. Support Commercial Property Technical Claims Manager with the recruitment, performance management, development and engagement of all staff within the Commercial Property Large & Complex Loss team. Support and embed professional risk management as key part of culture to the standards expected of an independent organisation as tested in a due diligence process. Identify, own and manage the risks involved in running our business appropriate to my role, in line with the Direct Line Group risk framework What we're looking for Previous claims handling experience within Commercial is essential - including: Initiation and investigation, negotiation and settlement, claims quantum and assessment Knowledge of Fraud and Investigation Aware of Insurance Principles & Practice Excellent customer service and stakeholder management skills Excellent interpersonal skills Ability to work to deadlines and agreed SLA's Experience of mentoring and coaching others Hours: 35 hours (Monday to Friday, 9am to 5pm) There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That's why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every single one of us brings. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind. What we'll give you in return: We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays, 25 days (excluding bank holidays). Plus, the option of buying or selling up to 5 days each year! Up to 10% performance-based annual bonus EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
May 16, 2024
Full time
Technical Controller (Full Time, Permanent Position) Leeds, Glasgow or Manchester - (Hybrid 1/2 days in the office) Let's make the most of your talent About us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. What you'll be doing You will support T&LL management team to deliver service and indemnity cost outcomes in the management of large and complex losses that meet business objectives. As part of the T&LL team be a key contributor to claims technical strategy and practice. Deliver initiative claims savings, settlement cost performance, large loss emergence, reserve accuracy and run off to agreed targets on own & departmental portfolio of large & complex loss claims. Claims servicing to meet or exceed agreed SLA's and caseload /FTE targets across all classes at all times by utilising operational performance data. Responsible for the engagement and performance of suppliers ensuring they adhere to the policy and contracted terms Support Commercial Property Technical Claims Manager as SME for Commercial Property Large & Complex Loss by providing technical experience and advice to colleagues in other departments and by participating in DLG Forums or projects & initiatives. Support Commercial Property Technical Claims Manager with the recruitment, performance management, development and engagement of all staff within the Commercial Property Large & Complex Loss team. Support and embed professional risk management as key part of culture to the standards expected of an independent organisation as tested in a due diligence process. Identify, own and manage the risks involved in running our business appropriate to my role, in line with the Direct Line Group risk framework What we're looking for Previous claims handling experience within Commercial is essential - including: Initiation and investigation, negotiation and settlement, claims quantum and assessment Knowledge of Fraud and Investigation Aware of Insurance Principles & Practice Excellent customer service and stakeholder management skills Excellent interpersonal skills Ability to work to deadlines and agreed SLA's Experience of mentoring and coaching others Hours: 35 hours (Monday to Friday, 9am to 5pm) There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That's why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every single one of us brings. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind. What we'll give you in return: We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays, 25 days (excluding bank holidays). Plus, the option of buying or selling up to 5 days each year! Up to 10% performance-based annual bonus EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Curriculum Lead Location: National Salary : £72,500 per annum plus £6000 car allowance Hours: 37.5 hours per week Type: PermanentImperial Recruitment Group are working with a national Training Provider / College who are looking to appoint a Curriculum Lead - Construction on a national basis (covering East Anglia and Scotland) Duties: To be accountable for and lead all curriculum management, delivery and support teams in designated departments, directly line managing all Curriculum Managers within these departments. Lead on embedding the strategy and delivery of high-quality, well-planned, efficient construction curriculum, that meets the needs of our customers and the construction industry in both apprenticeship and commercial programmes.Lead on embedding the teaching, learning and assessment strategy and developing and implementing quality improvement strategies, to ensure all standards achieved are that of a world class provider of training. Work closely with the Head of Curriculum Delivery to embed the strategy for apprenticeship and industry skills provision. Design a high-quality offer within areas of responsibility that delivers the college's business plan and meets the needs of our customers and the construction sector.Accountable for the efficient delivery of all commercial and apprenticeship curriculum programmes, ensuring provision and delivery fully meets the requirements of each Awarding Body, and of the funding bodies.Accountable for the planning, development and embedding of the curriculum offer, ensuring it is reflective of future thinking and career opportunities, ensuring curriculum planning is supported by identified or clearly perceived demand, robust market analysis and a clear understanding of funding allocations.Work closely with the Head of Curriculum Delivery to develop and embed the strategy for teaching, learning and assessment to ensure all provisions is outstanding, and meets the requirements of the Ofsted Education Inspection Framework, as well as relevant industry standards and those of our funding bodies.Lead on embedding the teaching, learning and assessment strategy, identifying strengths and areas for improvements and putting robust plans in place to achieve the required improvements.Accountable for embedding a culture of excellence in teaching, learning and assessment and in line with the requirements of the teaching, learning and assessment strategy.Carry out learning walks and teaching observations, developing action plans and providing constructive feedback to colleagues.Accountable for ensuring that all areas of responsibility achieve all internal and external quality and financial Key Performance Indicators.Accountable for the curriculum planning process and ensuring that the curriculum offer is coherent in terms of optimising attainment and enabling relevant, appropriate progression to further study or employment opportunities.Accountable for ensuring that all curriculum resources used are high quality and in line with industry standard.Lead on ensuring that strategies and practices are embedded consistently to enable learners to progress, ensuring they have appropriate support to achieve the desired learning outcomes, improve their knowledge, skills and behaviours, and succeed in the industry.Lead on establishing, developing and maintaining strategic relationships with identified key employers, building relationships to inform curriculum, and to maximise employer engagement.Lead on identifying, developing and implementing new curriculum opportunities as appropriate to meet the future needs of the industry.Implement effective strategies for the recruitment, retention and achievement of learners, achieving higher standards year on year. Requirements: Essential A construction related background with relevant qualifications.Level 5 teaching qualification.Level 2 or above in English and maths.Experience of working with construction related qualifications and appropriate awarding bodies.Leading multi-site operations in an educational setting.Extensive experience in leading large teams in an educational context with knowledge and experience of the Ofsted Education Inspection Framework (EIF).Extensive experience of implementing improvement strategies in an educational context.Experience of managing budgets and capital resources.Experience of delivering curriculum efficiencies.Knowledge and requirements of the delivery of apprenticeship programmes particularly the new standards in England and Modern Apprenticeships in Scotland.A proven track record of obtaining very good results in an educational context.Extensive experience of working with young people and adults to create a fantastic learning experience.Networking at a senior level both internally and with external stakeholders.Ability to working independently with reporting accountability.Ability to solve complex problems.Evidence of continuous professional development.Excellent verbal and written skills.Excellent organisational skills.Ability to lead and motivate teams to achieve results. Desirable Degree or Higher Education Qualification in a relevant subject.Level 5 Leadership and Management qualification.Ofsted Inspector.
May 16, 2024
Full time
Curriculum Lead Location: National Salary : £72,500 per annum plus £6000 car allowance Hours: 37.5 hours per week Type: PermanentImperial Recruitment Group are working with a national Training Provider / College who are looking to appoint a Curriculum Lead - Construction on a national basis (covering East Anglia and Scotland) Duties: To be accountable for and lead all curriculum management, delivery and support teams in designated departments, directly line managing all Curriculum Managers within these departments. Lead on embedding the strategy and delivery of high-quality, well-planned, efficient construction curriculum, that meets the needs of our customers and the construction industry in both apprenticeship and commercial programmes.Lead on embedding the teaching, learning and assessment strategy and developing and implementing quality improvement strategies, to ensure all standards achieved are that of a world class provider of training. Work closely with the Head of Curriculum Delivery to embed the strategy for apprenticeship and industry skills provision. Design a high-quality offer within areas of responsibility that delivers the college's business plan and meets the needs of our customers and the construction sector.Accountable for the efficient delivery of all commercial and apprenticeship curriculum programmes, ensuring provision and delivery fully meets the requirements of each Awarding Body, and of the funding bodies.Accountable for the planning, development and embedding of the curriculum offer, ensuring it is reflective of future thinking and career opportunities, ensuring curriculum planning is supported by identified or clearly perceived demand, robust market analysis and a clear understanding of funding allocations.Work closely with the Head of Curriculum Delivery to develop and embed the strategy for teaching, learning and assessment to ensure all provisions is outstanding, and meets the requirements of the Ofsted Education Inspection Framework, as well as relevant industry standards and those of our funding bodies.Lead on embedding the teaching, learning and assessment strategy, identifying strengths and areas for improvements and putting robust plans in place to achieve the required improvements.Accountable for embedding a culture of excellence in teaching, learning and assessment and in line with the requirements of the teaching, learning and assessment strategy.Carry out learning walks and teaching observations, developing action plans and providing constructive feedback to colleagues.Accountable for ensuring that all areas of responsibility achieve all internal and external quality and financial Key Performance Indicators.Accountable for the curriculum planning process and ensuring that the curriculum offer is coherent in terms of optimising attainment and enabling relevant, appropriate progression to further study or employment opportunities.Accountable for ensuring that all curriculum resources used are high quality and in line with industry standard.Lead on ensuring that strategies and practices are embedded consistently to enable learners to progress, ensuring they have appropriate support to achieve the desired learning outcomes, improve their knowledge, skills and behaviours, and succeed in the industry.Lead on establishing, developing and maintaining strategic relationships with identified key employers, building relationships to inform curriculum, and to maximise employer engagement.Lead on identifying, developing and implementing new curriculum opportunities as appropriate to meet the future needs of the industry.Implement effective strategies for the recruitment, retention and achievement of learners, achieving higher standards year on year. Requirements: Essential A construction related background with relevant qualifications.Level 5 teaching qualification.Level 2 or above in English and maths.Experience of working with construction related qualifications and appropriate awarding bodies.Leading multi-site operations in an educational setting.Extensive experience in leading large teams in an educational context with knowledge and experience of the Ofsted Education Inspection Framework (EIF).Extensive experience of implementing improvement strategies in an educational context.Experience of managing budgets and capital resources.Experience of delivering curriculum efficiencies.Knowledge and requirements of the delivery of apprenticeship programmes particularly the new standards in England and Modern Apprenticeships in Scotland.A proven track record of obtaining very good results in an educational context.Extensive experience of working with young people and adults to create a fantastic learning experience.Networking at a senior level both internally and with external stakeholders.Ability to working independently with reporting accountability.Ability to solve complex problems.Evidence of continuous professional development.Excellent verbal and written skills.Excellent organisational skills.Ability to lead and motivate teams to achieve results. Desirable Degree or Higher Education Qualification in a relevant subject.Level 5 Leadership and Management qualification.Ofsted Inspector.
Technical Controller (Full Time, Permanent Position) Leeds, Glasgow or Manchester - (Hybrid 1/2 days in the office) Let's make the most of your talent About us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. What you'll be doing You will support T&LL management team to deliver service and indemnity cost outcomes in the management of large and complex losses that meet business objectives. As part of the T&LL team be a key contributor to claims technical strategy and practice. Deliver initiative claims savings, settlement cost performance, large loss emergence, reserve accuracy and run off to agreed targets on own & departmental portfolio of large & complex loss claims. Claims servicing to meet or exceed agreed SLA's and caseload /FTE targets across all classes at all times by utilising operational performance data. Responsible for the engagement and performance of suppliers ensuring they adhere to the policy and contracted terms Support Commercial Property Technical Claims Manager as SME for Commercial Property Large & Complex Loss by providing technical experience and advice to colleagues in other departments and by participating in DLG Forums or projects & initiatives. Support Commercial Property Technical Claims Manager with the recruitment, performance management, development and engagement of all staff within the Commercial Property Large & Complex Loss team. Support and embed professional risk management as key part of culture to the standards expected of an independent organisation as tested in a due diligence process. Identify, own and manage the risks involved in running our business appropriate to my role, in line with the Direct Line Group risk framework What we're looking for Previous claims handling experience within Commercial is essential - including: Initiation and investigation, negotiation and settlement, claims quantum and assessment Knowledge of Fraud and Investigation Aware of Insurance Principles & Practice Excellent customer service and stakeholder management skills Excellent interpersonal skills Ability to work to deadlines and agreed SLA's Experience of mentoring and coaching others Hours: 35 hours (Monday to Friday, 9am to 5pm) There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That's why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every single one of us brings. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind. What we'll give you in return: We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays, 25 days (excluding bank holidays). Plus, the option of buying or selling up to 5 days each year! Up to 10% performance-based annual bonus EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
May 16, 2024
Full time
Technical Controller (Full Time, Permanent Position) Leeds, Glasgow or Manchester - (Hybrid 1/2 days in the office) Let's make the most of your talent About us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. What you'll be doing You will support T&LL management team to deliver service and indemnity cost outcomes in the management of large and complex losses that meet business objectives. As part of the T&LL team be a key contributor to claims technical strategy and practice. Deliver initiative claims savings, settlement cost performance, large loss emergence, reserve accuracy and run off to agreed targets on own & departmental portfolio of large & complex loss claims. Claims servicing to meet or exceed agreed SLA's and caseload /FTE targets across all classes at all times by utilising operational performance data. Responsible for the engagement and performance of suppliers ensuring they adhere to the policy and contracted terms Support Commercial Property Technical Claims Manager as SME for Commercial Property Large & Complex Loss by providing technical experience and advice to colleagues in other departments and by participating in DLG Forums or projects & initiatives. Support Commercial Property Technical Claims Manager with the recruitment, performance management, development and engagement of all staff within the Commercial Property Large & Complex Loss team. Support and embed professional risk management as key part of culture to the standards expected of an independent organisation as tested in a due diligence process. Identify, own and manage the risks involved in running our business appropriate to my role, in line with the Direct Line Group risk framework What we're looking for Previous claims handling experience within Commercial is essential - including: Initiation and investigation, negotiation and settlement, claims quantum and assessment Knowledge of Fraud and Investigation Aware of Insurance Principles & Practice Excellent customer service and stakeholder management skills Excellent interpersonal skills Ability to work to deadlines and agreed SLA's Experience of mentoring and coaching others Hours: 35 hours (Monday to Friday, 9am to 5pm) There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That's why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every single one of us brings. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind. What we'll give you in return: We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Generous holidays, 25 days (excluding bank holidays). Plus, the option of buying or selling up to 5 days each year! Up to 10% performance-based annual bonus EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Indirect Tax Accounting Manager Location: Leeds or London - Hybrid working - 2 days per week in the office Let's make the most of your talent At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. We've now welcomed our new CEO, Adam Wilmslow, and are at th e start of an exciting period of change for DLG. With ambitious plans for large-scale transformation, we're going to see a refreshed strategy to drive value for our customers, colleagues and shareholders. What you'll do Reporting to the Head of Indirect Tax, the role involves having primary responsibility and ownership of the management and review of VAT account reconciliations and returns. Leading on the relationship with Finance Shared Service in overseeing the VAT accounting across all group entities in the VAT group and preparing the consolidated group VAT return for submission via the HMRC upload feed. Supporting the business with Tax SME resource with projects and new business initiatives that have a transactional impact, ensuring correct accounting, postings in the GL and carrying out post implementation reviews. Lead the monthly review of the VAT accounts reconciliation prepared by Finance Shared Service to ensure any reconciling differences are analysed and clear next steps are advised to remediate. Lead the review of the quarterly legal entity VAT returns ensuring all transactions are included correctly in line with VAT regulations and the PESM and advise on treatment of new or non-standard transactions. Consolidating and filing of the VAT group quarterly VAT return to HMRC in-line with the statutory deadlines and overseeing the payments to ensure that the liabilities and payments on account are made on time. Complete the annual Partial Exemption Special Method and Capital Goods Scheme calculations. Preparation of Error Correction Notifications (ECNs) to HMRC, evaluate any evidence to support the ECN and co-ordinate any necessary remedial actions across the Group. Maintenance of the property Option to Tax register and preparation of any new option to tax notifications for VAT purposes and review of the property income from managing agents. Review of supplier set-up, third-party invoicing, intra-group services and ensure all agreed design and build processes and contractual terms are followed and provide advice to Finance and Business colleagues regarding best practice. Review of end to end Motability VAT postings, reconciliations and Vat statement are correct and complete remediating any errors and advising on improvements. Co-ordination of the continuous improvement of indirect tax reporting and audit processes in relation to VAT accounting. Ensure tax & non-tax risks and issues are recorded and supporting the Head of Indirect Tax to ensure the issues are resolved through appropriate channels. What we are looking for • Suitable tax qualification, Chartered Institute of Taxation, Institute of Chartered Accountants in England & Wales or other accounting qualification • Post qualification experience in an accounting or tax role. • Financial services experience. • Solid technical grounding in UK tax accounting with an awareness of indirect taxes in the financial sector. • Effective working relationships with tax authorities and external advisers. • Ability to work independently and as part of a team. What we'll give you in return: We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus 25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That's why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every single one of us brings. Join us . Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind.
May 15, 2024
Full time
Indirect Tax Accounting Manager Location: Leeds or London - Hybrid working - 2 days per week in the office Let's make the most of your talent At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. We've now welcomed our new CEO, Adam Wilmslow, and are at th e start of an exciting period of change for DLG. With ambitious plans for large-scale transformation, we're going to see a refreshed strategy to drive value for our customers, colleagues and shareholders. What you'll do Reporting to the Head of Indirect Tax, the role involves having primary responsibility and ownership of the management and review of VAT account reconciliations and returns. Leading on the relationship with Finance Shared Service in overseeing the VAT accounting across all group entities in the VAT group and preparing the consolidated group VAT return for submission via the HMRC upload feed. Supporting the business with Tax SME resource with projects and new business initiatives that have a transactional impact, ensuring correct accounting, postings in the GL and carrying out post implementation reviews. Lead the monthly review of the VAT accounts reconciliation prepared by Finance Shared Service to ensure any reconciling differences are analysed and clear next steps are advised to remediate. Lead the review of the quarterly legal entity VAT returns ensuring all transactions are included correctly in line with VAT regulations and the PESM and advise on treatment of new or non-standard transactions. Consolidating and filing of the VAT group quarterly VAT return to HMRC in-line with the statutory deadlines and overseeing the payments to ensure that the liabilities and payments on account are made on time. Complete the annual Partial Exemption Special Method and Capital Goods Scheme calculations. Preparation of Error Correction Notifications (ECNs) to HMRC, evaluate any evidence to support the ECN and co-ordinate any necessary remedial actions across the Group. Maintenance of the property Option to Tax register and preparation of any new option to tax notifications for VAT purposes and review of the property income from managing agents. Review of supplier set-up, third-party invoicing, intra-group services and ensure all agreed design and build processes and contractual terms are followed and provide advice to Finance and Business colleagues regarding best practice. Review of end to end Motability VAT postings, reconciliations and Vat statement are correct and complete remediating any errors and advising on improvements. Co-ordination of the continuous improvement of indirect tax reporting and audit processes in relation to VAT accounting. Ensure tax & non-tax risks and issues are recorded and supporting the Head of Indirect Tax to ensure the issues are resolved through appropriate channels. What we are looking for • Suitable tax qualification, Chartered Institute of Taxation, Institute of Chartered Accountants in England & Wales or other accounting qualification • Post qualification experience in an accounting or tax role. • Financial services experience. • Solid technical grounding in UK tax accounting with an awareness of indirect taxes in the financial sector. • Effective working relationships with tax authorities and external advisers. • Ability to work independently and as part of a team. What we'll give you in return: We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus 25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That's why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every single one of us brings. Join us . Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind.
Senior Product Manager : Pay up to £77,740 plus up to 28.97% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. We have an exciting opportunity for Senior Product Manager to join our Hybrid Cloud Services team. We are designing, developing and operating, the DWP Strategic hosting platform that underpins service transformation across DWP, using a product led strategy. DWP is UK's largest department, every year we pay over £120 billion to 18million DWP customers. We are proud to be in the Times Top 50 Employers for Women 2022 list and a disability confident employer. The scale of what we do is outstanding, and our purpose is unique. We'd love you to join us. Delivering world-class products Our team provides services that balance on-premise and public cloud to offer true platform independence and optimum price performance to applications teams across DWP Digital. Our core users are DWP Engineers rather than external users. We'd describe this Senior PM role as extremely strategic, challenging and rewarding. You'll lead and collaborate with a group of Product Managers and Associate Product Managers on DWP's Public Cloud Shared Services Service offer. You'll be the Product Manager in charge across a number of shared services - this will mean working alongside our HCS platform engineering lead. You will also work closely with our Lead Product Manager to support the success of User Centred Design and Product Community. You'll be a respected product management expert, and hands on when you need to be. And you'll also line manage and lead other Product Managers, and product development squads. You'll make sure people understand the value of the work we do, solve problems in our PDUs, and build out a backlog and roadmap based on user needs, business needs and value. What skills, knowledge and experience will you need? (Lead Criteria) You have provided leadership and taken accountability for development of a product strategy and its road map, delivering hosting solutions that have been reused by application teams. You've managed a product through the different stages of the product lifecycle with a different range of stakeholder engagement approaches at each stage. Experience of working across different departments to effectively communicate a product vision (where end users were engineers) and gain stakeholder buy in. You have managed and mentored agile product teams who have solved problems in order to deliver highly quality engineering products and services. Details. Wages. Perks. You'll join us in your choice of one our brilliant digital hubs in Blackpool, Leeds, Manchester and Newcastle. We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. In return for your skills, we offer competitive pay of £69,869 to £77,740 . You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%. That could be worth as much £22,521 a year in your pension pot . You'll get a generous leave package starting at 26 days, rising to 31 days over time, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.
May 15, 2024
Full time
Senior Product Manager : Pay up to £77,740 plus up to 28.97% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. We have an exciting opportunity for Senior Product Manager to join our Hybrid Cloud Services team. We are designing, developing and operating, the DWP Strategic hosting platform that underpins service transformation across DWP, using a product led strategy. DWP is UK's largest department, every year we pay over £120 billion to 18million DWP customers. We are proud to be in the Times Top 50 Employers for Women 2022 list and a disability confident employer. The scale of what we do is outstanding, and our purpose is unique. We'd love you to join us. Delivering world-class products Our team provides services that balance on-premise and public cloud to offer true platform independence and optimum price performance to applications teams across DWP Digital. Our core users are DWP Engineers rather than external users. We'd describe this Senior PM role as extremely strategic, challenging and rewarding. You'll lead and collaborate with a group of Product Managers and Associate Product Managers on DWP's Public Cloud Shared Services Service offer. You'll be the Product Manager in charge across a number of shared services - this will mean working alongside our HCS platform engineering lead. You will also work closely with our Lead Product Manager to support the success of User Centred Design and Product Community. You'll be a respected product management expert, and hands on when you need to be. And you'll also line manage and lead other Product Managers, and product development squads. You'll make sure people understand the value of the work we do, solve problems in our PDUs, and build out a backlog and roadmap based on user needs, business needs and value. What skills, knowledge and experience will you need? (Lead Criteria) You have provided leadership and taken accountability for development of a product strategy and its road map, delivering hosting solutions that have been reused by application teams. You've managed a product through the different stages of the product lifecycle with a different range of stakeholder engagement approaches at each stage. Experience of working across different departments to effectively communicate a product vision (where end users were engineers) and gain stakeholder buy in. You have managed and mentored agile product teams who have solved problems in order to deliver highly quality engineering products and services. Details. Wages. Perks. You'll join us in your choice of one our brilliant digital hubs in Blackpool, Leeds, Manchester and Newcastle. We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. In return for your skills, we offer competitive pay of £69,869 to £77,740 . You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%. That could be worth as much £22,521 a year in your pension pot . You'll get a generous leave package starting at 26 days, rising to 31 days over time, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.
HMRC Customer Service Advisor - Telephony Location: Leeds, LS1 4AW Working as part of the Customer Service Group within HMRC, the UK's tax, payments, and customs authority, you will be helping to support a vital purpose: to collect the money that pays for the UK's public services and help families and individuals with targeted financial support. A number of exciting customer service opportunities have arisen on an ongoing temporary basis, and we are looking for individuals who are passionate about delivering excellent customer service and making a difference. As a Customer Service Advisor, you will be supporting HMRC's customers with their telephone queries and you will play an important role in ensuring customers receive quality guidance and support. You will be working within a fast-paced environment and working to targets, whilst dealing with multiple complex customer queries over the telephone regarding their tax accounts, so we are looking for people who are comfortable with working in this type of role and environment. This role will be a hybrid working role; however, all applicants must be situated within an hour of a HMRC site location as you will be required to attend the office from time to time and on day 1 for Induction, IT Collection and for any other business needs. An excellent package is offered, including: 13.04 per hour pay rate (equivalent to 25,082 FTE salary) Start dates available from June - September 2024 upon successful completion of government screening checks Assignment length up to March 2025 Accrual of up to 34 days paid annual leave pro rata available (inclusive of bank holidays) Home-based working with all IT equipment supplied to carry out your role Working 37 hours per week, shifts will be Monday to Friday either 8am to 4pm, 9am to 5pm or 10am to 6pm. These shifts will be allocated to you by HMRC and the expectation will be that you are flexible across all shifts. Applicants must be able to attend an HMRC office within one of these locations as and when required. - Day 1 collection of IT equipment is a necessity. Key Responsibilities : Your primary role will be to provide a first-rate quality service through inbound telephony calls from customers regarding their tax accounts. You may also be required to undertake administrative work in addition to telephony work via HMRCs Digital Mail Service or work with customers on Web Chat. Following guidance, updating HMRC systems and handling customer data sensitively will be key aspects of your role to support the delivery of world-class customer service. You will help and support customers with their enquiries over the telephone - giving them more information, pointing them to the right guidance or escalating their enquiry so they are able to get the answers they need to support themselves, their clients, and their businesses. You will seek to resolve customer queries at the first point of contact where possible and use your brilliant communication skills to handle sometimes complex but rewarding conversations. What are we looking for? Strong telephony skills and the ability to communicate well with customers on the telephone and via other communication channels such as email and Web Chat where required. A can-do attitude and a real passion for supporting people. You will be trained on several software packages but being a confident IT user is essential for the role, particularly the use of MS Office packages. Whilst this is a home-based role, you must be able to travel to one of the specified HMRC locations as and when required, including to collect and return HMRC Candidates applying must be able to pass a DBS check and provide proof of Right to Work in the UK. Training: You will receive 2 weeks of in-house training to ensure you have the best knowledge to carry out your role and you will have a supportive and friendly management structure to support you on a day-to-day basis. Our teams keep in touch using Microsoft Teams and, although you will be working from home, you will feel part of the HMRC wider community and be able to keep in touch with your line manager as well as colleagues joining HMRC at the same time as you. Training will be a mixture of self-learning and virtual classroom training on HMRC policies, processes and systems including telephony. You will undertake live listening throughout the training period, and you will have the assistance of a buddy who will be there to support you during the first couple of weeks. For successful applicants, HMRC may collect and use personal information about you before, during and after your working relationship with us, in accordance with data protection law including the UK General Data Protection Regulation and the Data Protection Act 2018. The types of information may include Information about criminal convictions/allegations and offences. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
May 15, 2024
Seasonal
HMRC Customer Service Advisor - Telephony Location: Leeds, LS1 4AW Working as part of the Customer Service Group within HMRC, the UK's tax, payments, and customs authority, you will be helping to support a vital purpose: to collect the money that pays for the UK's public services and help families and individuals with targeted financial support. A number of exciting customer service opportunities have arisen on an ongoing temporary basis, and we are looking for individuals who are passionate about delivering excellent customer service and making a difference. As a Customer Service Advisor, you will be supporting HMRC's customers with their telephone queries and you will play an important role in ensuring customers receive quality guidance and support. You will be working within a fast-paced environment and working to targets, whilst dealing with multiple complex customer queries over the telephone regarding their tax accounts, so we are looking for people who are comfortable with working in this type of role and environment. This role will be a hybrid working role; however, all applicants must be situated within an hour of a HMRC site location as you will be required to attend the office from time to time and on day 1 for Induction, IT Collection and for any other business needs. An excellent package is offered, including: 13.04 per hour pay rate (equivalent to 25,082 FTE salary) Start dates available from June - September 2024 upon successful completion of government screening checks Assignment length up to March 2025 Accrual of up to 34 days paid annual leave pro rata available (inclusive of bank holidays) Home-based working with all IT equipment supplied to carry out your role Working 37 hours per week, shifts will be Monday to Friday either 8am to 4pm, 9am to 5pm or 10am to 6pm. These shifts will be allocated to you by HMRC and the expectation will be that you are flexible across all shifts. Applicants must be able to attend an HMRC office within one of these locations as and when required. - Day 1 collection of IT equipment is a necessity. Key Responsibilities : Your primary role will be to provide a first-rate quality service through inbound telephony calls from customers regarding their tax accounts. You may also be required to undertake administrative work in addition to telephony work via HMRCs Digital Mail Service or work with customers on Web Chat. Following guidance, updating HMRC systems and handling customer data sensitively will be key aspects of your role to support the delivery of world-class customer service. You will help and support customers with their enquiries over the telephone - giving them more information, pointing them to the right guidance or escalating their enquiry so they are able to get the answers they need to support themselves, their clients, and their businesses. You will seek to resolve customer queries at the first point of contact where possible and use your brilliant communication skills to handle sometimes complex but rewarding conversations. What are we looking for? Strong telephony skills and the ability to communicate well with customers on the telephone and via other communication channels such as email and Web Chat where required. A can-do attitude and a real passion for supporting people. You will be trained on several software packages but being a confident IT user is essential for the role, particularly the use of MS Office packages. Whilst this is a home-based role, you must be able to travel to one of the specified HMRC locations as and when required, including to collect and return HMRC Candidates applying must be able to pass a DBS check and provide proof of Right to Work in the UK. Training: You will receive 2 weeks of in-house training to ensure you have the best knowledge to carry out your role and you will have a supportive and friendly management structure to support you on a day-to-day basis. Our teams keep in touch using Microsoft Teams and, although you will be working from home, you will feel part of the HMRC wider community and be able to keep in touch with your line manager as well as colleagues joining HMRC at the same time as you. Training will be a mixture of self-learning and virtual classroom training on HMRC policies, processes and systems including telephony. You will undertake live listening throughout the training period, and you will have the assistance of a buddy who will be there to support you during the first couple of weeks. For successful applicants, HMRC may collect and use personal information about you before, during and after your working relationship with us, in accordance with data protection law including the UK General Data Protection Regulation and the Data Protection Act 2018. The types of information may include Information about criminal convictions/allegations and offences. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
We have an exciting opportunity for a Planning and Dispatch Agent reporting to the Planning & Dispatch Team Leader for Operational Planning within our Customer business unit. You'll be part of a highly motivated team who are committed to our internal and external customers and are skilled in understanding the intricacies of their discipline. We are a forward planning and real time function, and our priority is ensuring that we are meeting our customer promise and are always there when our engineers and customers need us. Salary; £26,965 plus additonal benefits Up to 16% annual bonus paid qtrly Location: LS11 5BD Key accountabilities of what you will be up and purpose of the role! Work closely with Engineers and Customer Delivery Managers to drive efficient working with use of specialised planning and dispatch systems Proactively identify any operational and regulatory risks, escalating as appropriate. identifying appropriate resolution for complex issues and communications directly with your colleagues and customers where required Regularly review jobs booked, ensuring timely progress through various stages of jobs status and time bands ensuring the delivery of great customer experience Flexibility to support long term and short-term planning processes where required Be the voice of the customer, advocate on their behalf to deliver improvements, work with capacity to highlight challenges with preferential dates Utilise our flexible multiskilled workforce across various job types where you need them most by using your strong decision-making skills Review all reporting outputs provided to help you plan for the day and work with your stakeholders to mitigate any risks Monitor and manage the schedule for compliance, seek to resolve any non-compliance issues through working with your field stakeholders highlighting trends Provide data / insight and local knowledge to work with capacity / routing teams to improve system configuration reducing manual moves of visits Key stakeholders within this role; Team Manager Local and National Peer Groups Customer Delivery Managers Area Customer Managers Head of Customer Delivery Head of Planning and Dispatch To be successful in this role you will be required to have the following expereince and demonstrable competencies; Achievement of goals and objectives, including excellence in customer satisfaction in a regulated environment Have an awareness of the commercial aims and objectives of British Gas and Centrica Knowledge and understanding of team key performance indicators and what delivers great customer service Understands good housekeeping for data protection and information security requirements Knowledge and understanding of good safety practice and duty of care requirements Real time/Planning experience with the ability to analyse and action all aspects of Real Time and schedule management Good literacy and numerical ability as well as Excel knowledge and expereince Obsessed with great customer service; understands what excellent customer service looks, sounds and feels like and strives to provide the highest level of satisfaction Delivers in line with agreed objectives and targets set out within Centrica/British Gas Adheres to the company and function standards, policies and procedures Consistently focuses on best practise sharing to support wider team working Excellent organisational skills and experience and appreciation of customer SLA's Ensures that all work complies with codes of practice, standards and legislation, particularly Health, Safety and Environmental, to ensure the wellbeing of colleagues, customers and their property Proactively identifies issues, listens to feedback, and engages with their line manager to ensure that we are continually working safely within our business and for our customers and visitors
May 14, 2024
Full time
We have an exciting opportunity for a Planning and Dispatch Agent reporting to the Planning & Dispatch Team Leader for Operational Planning within our Customer business unit. You'll be part of a highly motivated team who are committed to our internal and external customers and are skilled in understanding the intricacies of their discipline. We are a forward planning and real time function, and our priority is ensuring that we are meeting our customer promise and are always there when our engineers and customers need us. Salary; £26,965 plus additonal benefits Up to 16% annual bonus paid qtrly Location: LS11 5BD Key accountabilities of what you will be up and purpose of the role! Work closely with Engineers and Customer Delivery Managers to drive efficient working with use of specialised planning and dispatch systems Proactively identify any operational and regulatory risks, escalating as appropriate. identifying appropriate resolution for complex issues and communications directly with your colleagues and customers where required Regularly review jobs booked, ensuring timely progress through various stages of jobs status and time bands ensuring the delivery of great customer experience Flexibility to support long term and short-term planning processes where required Be the voice of the customer, advocate on their behalf to deliver improvements, work with capacity to highlight challenges with preferential dates Utilise our flexible multiskilled workforce across various job types where you need them most by using your strong decision-making skills Review all reporting outputs provided to help you plan for the day and work with your stakeholders to mitigate any risks Monitor and manage the schedule for compliance, seek to resolve any non-compliance issues through working with your field stakeholders highlighting trends Provide data / insight and local knowledge to work with capacity / routing teams to improve system configuration reducing manual moves of visits Key stakeholders within this role; Team Manager Local and National Peer Groups Customer Delivery Managers Area Customer Managers Head of Customer Delivery Head of Planning and Dispatch To be successful in this role you will be required to have the following expereince and demonstrable competencies; Achievement of goals and objectives, including excellence in customer satisfaction in a regulated environment Have an awareness of the commercial aims and objectives of British Gas and Centrica Knowledge and understanding of team key performance indicators and what delivers great customer service Understands good housekeeping for data protection and information security requirements Knowledge and understanding of good safety practice and duty of care requirements Real time/Planning experience with the ability to analyse and action all aspects of Real Time and schedule management Good literacy and numerical ability as well as Excel knowledge and expereince Obsessed with great customer service; understands what excellent customer service looks, sounds and feels like and strives to provide the highest level of satisfaction Delivers in line with agreed objectives and targets set out within Centrica/British Gas Adheres to the company and function standards, policies and procedures Consistently focuses on best practise sharing to support wider team working Excellent organisational skills and experience and appreciation of customer SLA's Ensures that all work complies with codes of practice, standards and legislation, particularly Health, Safety and Environmental, to ensure the wellbeing of colleagues, customers and their property Proactively identifies issues, listens to feedback, and engages with their line manager to ensure that we are continually working safely within our business and for our customers and visitors
Job Summary The role will provide strategic sourcing experience within the Business Services & IT categories, leading end-to-end procurement projects, developing category strategies and managing supplier relationships to ensure our procurements are competitive, compliant and stakeholder friendly. You'll develop effective supply strategies for your area of spend alongside key business stakeholders, that contribute to savings, improve the efficiency and quality of the business and collaborate with suppliers to innovate. Role mainly home based with some travel to London / Leeds / Leicester office Salary: £45,000 - 50,000 A number of family friendly benefits available. Essential Job Duties Work collaboratively as part of the Group Procurement team as a supportive business partner to assigned business functions (Business Services & IT). Understanding business requirements and the category procurement strategies to formulate and deliver clear procurement plans for all procurement activities undertaken. Produce tender and contract documents, support compilation of specifications, service levels and related key performance indicators alongside other teams to procure and implement contracts, ensuring compliance with procurement policies. Manage supplier relationships to prioritise procurement efforts in driving improvement in value for money, performance, quality, service and innovation. Take responsibility for developing key relationships ensuring involvement of business functions to manage suppliers in a collaborative manner. Work alongside business functions to evaluate procurement options available on internal requirements and bids, maintaining relationships with key stakeholders and suppliers. Negotiation of contractual agreements and service levels to ensure maximum value and compliance, working alongside legal to incorporate any business development requirements. Actively engage in the development of the supply chain & procurement function, which includes supporting change in policy, process and performance with prompt reporting on progress in all these areas. Essential Demonstratable experience in the management of end-to-end procurement activities. Experience of delivering complex procurement solutions. Knowledge of key contractual clauses and experience negotiating them. Able to demonstrate commercial and financial acumen, must be able to articulate the benefits of defined procurement strategies. Ability to work collaboratively with others across business functions. Excellent communications skills, able to prepare detailed documentation and reports to agreed standards. Excellent project management and organisation skills. Driving license and ability to travel throughout UK. Desirable CIPS qualification or purchasing qualification Experience of working within the outsourced services sector Experience of working in Health Services organisation Experience of managing procurements within the business services category (Legal, Facilities, Marketing, Travel) Experience of managing procurements within the technology services category EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
May 14, 2024
Full time
Job Summary The role will provide strategic sourcing experience within the Business Services & IT categories, leading end-to-end procurement projects, developing category strategies and managing supplier relationships to ensure our procurements are competitive, compliant and stakeholder friendly. You'll develop effective supply strategies for your area of spend alongside key business stakeholders, that contribute to savings, improve the efficiency and quality of the business and collaborate with suppliers to innovate. Role mainly home based with some travel to London / Leeds / Leicester office Salary: £45,000 - 50,000 A number of family friendly benefits available. Essential Job Duties Work collaboratively as part of the Group Procurement team as a supportive business partner to assigned business functions (Business Services & IT). Understanding business requirements and the category procurement strategies to formulate and deliver clear procurement plans for all procurement activities undertaken. Produce tender and contract documents, support compilation of specifications, service levels and related key performance indicators alongside other teams to procure and implement contracts, ensuring compliance with procurement policies. Manage supplier relationships to prioritise procurement efforts in driving improvement in value for money, performance, quality, service and innovation. Take responsibility for developing key relationships ensuring involvement of business functions to manage suppliers in a collaborative manner. Work alongside business functions to evaluate procurement options available on internal requirements and bids, maintaining relationships with key stakeholders and suppliers. Negotiation of contractual agreements and service levels to ensure maximum value and compliance, working alongside legal to incorporate any business development requirements. Actively engage in the development of the supply chain & procurement function, which includes supporting change in policy, process and performance with prompt reporting on progress in all these areas. Essential Demonstratable experience in the management of end-to-end procurement activities. Experience of delivering complex procurement solutions. Knowledge of key contractual clauses and experience negotiating them. Able to demonstrate commercial and financial acumen, must be able to articulate the benefits of defined procurement strategies. Ability to work collaboratively with others across business functions. Excellent communications skills, able to prepare detailed documentation and reports to agreed standards. Excellent project management and organisation skills. Driving license and ability to travel throughout UK. Desirable CIPS qualification or purchasing qualification Experience of working within the outsourced services sector Experience of working in Health Services organisation Experience of managing procurements within the business services category (Legal, Facilities, Marketing, Travel) Experience of managing procurements within the technology services category EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Role: Interim Technology Category Manager - UKI Location : Hybrid working with 1 day on site (either Leeds or London) Length : 12 months Salary : £65,000 per annum We are actively looking to secure a Category Manager to join Experis as one of our expert consultants, delivering services to our clients. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on -assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. The role: This is an interim role supporting the Head of Sourcing - Technology with delivering the commercial strategy of the business in the Technology space. As part of the UKI Procurement team, you will be supporting a number of key projects within a c.£50m of third party spend per annum across all brands within the business. You will work closely with UKI Technology. You will be responsible for supporting external relationships at a tactical level, and supporting the commercial needs of the business with a range of best in class software, hardware, hosting and network providers. This role reports into the Head of Sourcing - Technology, UKI. Key responsibilities: Support key Technology suppliers across the business, working closely with other brands in the group to ensure we leverage our scale where possible. Play a supporting role in how we mitigate an ever changing landscape in the Technology area, supporting on initiatives and strategies to mitigate cost challenges. The Subject Matter Expert for Technology related contracts. Maintain strong relationships with Technology stakeholders. Positively maintain commercial relationships with new and existing partners across the Technology portfolio. Conduct regular communication and engagement with multiple internal business owners to identify and deliver against agreed negotiation priorities. Critically appraise and negotiate current and proposed deals, with the goal of always securing the best commercial terms for the business. Drive the commercial evaluation of new technologies and opportunities, based on industry and competitor analysis. Conduct negotiations with partners, while continually aligning with internal stakeholders, in order to progress agreements to signature stage and operational handover. Essential skills & experience: Experience of managing the end-to-end procurement life cycle in a complex commercial environment, from requirements gathering to contract execution. Experience working within a commercial/E-commerce environment. Experience of complex commercial contracts, in the Technology space, in particular complex software, hardware, network or hosting contracts. Display strong skills in commercial modelling, including capex and opex models. Experience of building and maintaining relationships with Technology stakeholders, with an ability to influence and drive improvements. Display excellent written and verbal communication skills and presentation skills. Display strong interpersonal skills, time management skills and sound judgement. Display ability to learn quickly, adapt to new scenarios and navigate fluidly developing situations with ease. Be highly organized, numerate & articulate, with a good ability to work under pressure. Display experience of, and confidence with, effectively managing and developing internal and external relationships with Technology stakeholders. Display self-motivation, resilience, attention to detail and ability to focus on goal attainment.
May 14, 2024
Full time
Role: Interim Technology Category Manager - UKI Location : Hybrid working with 1 day on site (either Leeds or London) Length : 12 months Salary : £65,000 per annum We are actively looking to secure a Category Manager to join Experis as one of our expert consultants, delivering services to our clients. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on -assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. The role: This is an interim role supporting the Head of Sourcing - Technology with delivering the commercial strategy of the business in the Technology space. As part of the UKI Procurement team, you will be supporting a number of key projects within a c.£50m of third party spend per annum across all brands within the business. You will work closely with UKI Technology. You will be responsible for supporting external relationships at a tactical level, and supporting the commercial needs of the business with a range of best in class software, hardware, hosting and network providers. This role reports into the Head of Sourcing - Technology, UKI. Key responsibilities: Support key Technology suppliers across the business, working closely with other brands in the group to ensure we leverage our scale where possible. Play a supporting role in how we mitigate an ever changing landscape in the Technology area, supporting on initiatives and strategies to mitigate cost challenges. The Subject Matter Expert for Technology related contracts. Maintain strong relationships with Technology stakeholders. Positively maintain commercial relationships with new and existing partners across the Technology portfolio. Conduct regular communication and engagement with multiple internal business owners to identify and deliver against agreed negotiation priorities. Critically appraise and negotiate current and proposed deals, with the goal of always securing the best commercial terms for the business. Drive the commercial evaluation of new technologies and opportunities, based on industry and competitor analysis. Conduct negotiations with partners, while continually aligning with internal stakeholders, in order to progress agreements to signature stage and operational handover. Essential skills & experience: Experience of managing the end-to-end procurement life cycle in a complex commercial environment, from requirements gathering to contract execution. Experience working within a commercial/E-commerce environment. Experience of complex commercial contracts, in the Technology space, in particular complex software, hardware, network or hosting contracts. Display strong skills in commercial modelling, including capex and opex models. Experience of building and maintaining relationships with Technology stakeholders, with an ability to influence and drive improvements. Display excellent written and verbal communication skills and presentation skills. Display strong interpersonal skills, time management skills and sound judgement. Display ability to learn quickly, adapt to new scenarios and navigate fluidly developing situations with ease. Be highly organized, numerate & articulate, with a good ability to work under pressure. Display experience of, and confidence with, effectively managing and developing internal and external relationships with Technology stakeholders. Display self-motivation, resilience, attention to detail and ability to focus on goal attainment.