Northumberland Church of England Academy Trust
Ashington, Northumberland
Job Title: Senior HR Advisor Location: Ashington, England Salary: Salary Band 8 £37,336 - £41,418 pro rota Job Type: Contract / Full-time, 37 Hours Per Week Closing Date: Monday 3rd June Northumberland Church of England Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The Trust will provide an environment in which the personal attributes, strengths and academic excellence of staff will enable the creation of opportunities for all to develop their potential to the full; creating confident, independent, versatile and successful adults, equipped with the skills and values to meet the challenges of a changing society and to provide the best possible educational foundation for life. It is essential that the post holder actively supports the vision and ethos of the Northumberland Church of England Academy. The Role: The purpose of this role is to support the HR service for the Northumberland Church of England Trust. Key Responsibilities: Advise on all HR/ Personnel/Performance Management and payroll policies appropriate to the needs of the whole Trust e.g. Absence Management Policy Work alongside the HR Advisor allowing her to take time out to develop her role and the processes within the Trust Support the HR Team in their roles assisting and advising where necessary Support the Team with the implementation of the HRIS and developing processes associated with it Promote employee wellbeing through the Trust's health and safety, stress management, fitness for work, disability and equality policies Develop standard operating procedures in relation to HR and working through senior managers ensure their effective implementation across all schools within the Trust The Candidate: The person undertaking this role is expected to work within the policies, ethos and aims of the school and to carry out such other duties as may reasonably be assigned. The duties of this post may vary from time to time without changing the general character of the post or level of responsibility entailed. You may be required to carry out additional duties commensurate with the level of the role. Experience: Recent experience of working in an organisation of at least similar size and complexity Positive experience of team work in a similar role Acting in a leadership/ management role The use of HRIS to promote high-quality HR provision Skills & Competencies: Well-developed ICT and management skills combined with the desire and ability to use them in the diverse environments of the Trust Ability to remain positive under challenging circumstances A flexible approach to supporting staff with the capacity to implement change in terms of both innovation and consolidation of Best Practice A commitment to multi-team working, coupled with a pro-active and independent approach to personal professional development High expectations of self, colleagues, community and pupils The personal integrity and robustness to lead on matters including discipline, capability, fitness for work An evidenced personal nature of compassion and understanding that will facilitate the identification and support of individual needs. A commitment to implement and promote Trust policy in all matters Knowledge & Qualifications: Knowledge and understanding about the needs of the range of staff employed within a Trust Level 7 (Post Graduate) qualification in HR Management from the Chartered Institute of Personnel and Development or equivalent work-based experience Physical, mental and emotional demands: Commitment to helping provide a high-quality service to all Other: Willingness to participate in training and development Benefits: Local Government Pension Scheme The Nest - Our nursery/childcare provision specifically for NCEAT staff Free Parking Cycle to Work Scheme Employee Assistance Programme - free 24/7 health and wellbeing support for all members of staff within the Trust 26 days annual leave, plus bank holidays (full time staff) NCEA Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check. Please click the APPLY button to send your CV for this role. Candidates with the relevant experience or job titles: Group Human Resource Officer, HR Generalist, HR Officer, Group HR Officer, Senior HR Officer, Human Resources Advisor, Human Resources Generalist, HR Advisor, HR Specialist, Employee Relations Specialist, Employee Relations Advisor, Employee Relations Manager, Resourcing Talent Advisor, Senior HR Coordinator, Group HR Operations Officer may also be considered for this role.
May 17, 2024
Full time
Job Title: Senior HR Advisor Location: Ashington, England Salary: Salary Band 8 £37,336 - £41,418 pro rota Job Type: Contract / Full-time, 37 Hours Per Week Closing Date: Monday 3rd June Northumberland Church of England Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The Trust will provide an environment in which the personal attributes, strengths and academic excellence of staff will enable the creation of opportunities for all to develop their potential to the full; creating confident, independent, versatile and successful adults, equipped with the skills and values to meet the challenges of a changing society and to provide the best possible educational foundation for life. It is essential that the post holder actively supports the vision and ethos of the Northumberland Church of England Academy. The Role: The purpose of this role is to support the HR service for the Northumberland Church of England Trust. Key Responsibilities: Advise on all HR/ Personnel/Performance Management and payroll policies appropriate to the needs of the whole Trust e.g. Absence Management Policy Work alongside the HR Advisor allowing her to take time out to develop her role and the processes within the Trust Support the HR Team in their roles assisting and advising where necessary Support the Team with the implementation of the HRIS and developing processes associated with it Promote employee wellbeing through the Trust's health and safety, stress management, fitness for work, disability and equality policies Develop standard operating procedures in relation to HR and working through senior managers ensure their effective implementation across all schools within the Trust The Candidate: The person undertaking this role is expected to work within the policies, ethos and aims of the school and to carry out such other duties as may reasonably be assigned. The duties of this post may vary from time to time without changing the general character of the post or level of responsibility entailed. You may be required to carry out additional duties commensurate with the level of the role. Experience: Recent experience of working in an organisation of at least similar size and complexity Positive experience of team work in a similar role Acting in a leadership/ management role The use of HRIS to promote high-quality HR provision Skills & Competencies: Well-developed ICT and management skills combined with the desire and ability to use them in the diverse environments of the Trust Ability to remain positive under challenging circumstances A flexible approach to supporting staff with the capacity to implement change in terms of both innovation and consolidation of Best Practice A commitment to multi-team working, coupled with a pro-active and independent approach to personal professional development High expectations of self, colleagues, community and pupils The personal integrity and robustness to lead on matters including discipline, capability, fitness for work An evidenced personal nature of compassion and understanding that will facilitate the identification and support of individual needs. A commitment to implement and promote Trust policy in all matters Knowledge & Qualifications: Knowledge and understanding about the needs of the range of staff employed within a Trust Level 7 (Post Graduate) qualification in HR Management from the Chartered Institute of Personnel and Development or equivalent work-based experience Physical, mental and emotional demands: Commitment to helping provide a high-quality service to all Other: Willingness to participate in training and development Benefits: Local Government Pension Scheme The Nest - Our nursery/childcare provision specifically for NCEAT staff Free Parking Cycle to Work Scheme Employee Assistance Programme - free 24/7 health and wellbeing support for all members of staff within the Trust 26 days annual leave, plus bank holidays (full time staff) NCEA Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check. Please click the APPLY button to send your CV for this role. Candidates with the relevant experience or job titles: Group Human Resource Officer, HR Generalist, HR Officer, Group HR Officer, Senior HR Officer, Human Resources Advisor, Human Resources Generalist, HR Advisor, HR Specialist, Employee Relations Specialist, Employee Relations Advisor, Employee Relations Manager, Resourcing Talent Advisor, Senior HR Coordinator, Group HR Operations Officer may also be considered for this role.
Merco Medical Staffing are looking for a passionate and dedicated Occupational Health Physician to join a reputable business and remotely deliver first class services to their clients. Key responsibilities: Delivery and promotion of Occupational Health Services to clients. Act as Corporate Medical Advisor/Occupational Health Physician to private & public sector organisations nationwide, dealing with occupational health issues for employers from pre-employment through sickness and absence management to ill health retirement. Provide medical advice to client insurance companies for long term disability and accident claims. To provide clinical advice as Medical Advisors to Pension Trustees on fitness for entry into pension schemes and on claims for early ill health retirement. Also to provide reviews on existing claims. Attend client premises where necessary to provide clinic services or case management advice. To provide a variety of health surveillance services at Physician level and provide reviews. Essential/desired qualifications or experience: Diploma in Occupational Medicine / AFOM / MFOM qualification as a minimum. Current GMC registration. Current MDU membership. Experience providing OH services. Contract: £85,000-£120,000 (DoE) Remote Permanent Full time or Part time (minimum of 2 days per week) For more information, please contact Edward Orton at (url removed)
May 17, 2024
Full time
Merco Medical Staffing are looking for a passionate and dedicated Occupational Health Physician to join a reputable business and remotely deliver first class services to their clients. Key responsibilities: Delivery and promotion of Occupational Health Services to clients. Act as Corporate Medical Advisor/Occupational Health Physician to private & public sector organisations nationwide, dealing with occupational health issues for employers from pre-employment through sickness and absence management to ill health retirement. Provide medical advice to client insurance companies for long term disability and accident claims. To provide clinical advice as Medical Advisors to Pension Trustees on fitness for entry into pension schemes and on claims for early ill health retirement. Also to provide reviews on existing claims. Attend client premises where necessary to provide clinic services or case management advice. To provide a variety of health surveillance services at Physician level and provide reviews. Essential/desired qualifications or experience: Diploma in Occupational Medicine / AFOM / MFOM qualification as a minimum. Current GMC registration. Current MDU membership. Experience providing OH services. Contract: £85,000-£120,000 (DoE) Remote Permanent Full time or Part time (minimum of 2 days per week) For more information, please contact Edward Orton at (url removed)
Role: Sales Executive Location: Manchester City Centre (Hybrid working option after probation - 6 months) Term: Full Time, Permanent Contract: 40 hours per week Salary: Starting Salary between 24,800 - 26,500 (Opportunity for pay increase to 30K based on performance) + uncapped commission (min OTE 37K, but top performers earning 80K) Shifts: 5 days out of 7, opening hours are Monday - Thursday 9am - 8pm, Friday 9am - 7pm, Saturday 9am - 6pm, Sunday 10am - 6pm (1 late shift per week) CCA Recruitment are excited to be recruiting for Sales Advisors to join a thriving Car Finance broker, based in Manchester City Centre. You will be speaking to warm leads involving a wide range of customers, you will be fact finding and upselling our services, whilst managing your own pipeline. This role will involve the full sales cycle from start to finish. If you are money motivated and hungry to succeed, then this is the role for you! It is a fast paced, fun and challenging role with great rewards. Salary rising to 30,000 based on performance + uncapped commission. We offer a great commission structure with top earners earning 80k! The role of a Sales Agent: To be the main contact between with the customers Managing your pipeline effectively to maintain contact with your customers. Being up to date on the latest in-house technology and processes, alongside lender product. Working alongside our training and development team to ensure that you continue to develop and grow in the role. Ensuring your calls are compliant and keeping your customers fully informed is crucial. Working within a tight knit team you will aid and support team members. Requirements of a Sales Agent: Positive, proactive, and motivated person, with a real desire to deliver. Passionate about exceeding customer's expectations Ability to work by yourself but contribute to the team and work well within a collaborative and customer focused environment. Consultative approach to sales. Positive and resilient attitude - individual who will consistently perform at a high level to meet and exceed targets. Desire and hunger to learn, develop and progress within the business. Benefits of a Sales Agent: 28 days holiday Your birthday off Fully stocked drinks fridge, healthy snacks and fruit! Gym and fitness memberships Health cash plan Massages, MOTs and more Employee Assistance programme Pension plan Income protection Life assurance Please apply now for consideration!
May 16, 2024
Full time
Role: Sales Executive Location: Manchester City Centre (Hybrid working option after probation - 6 months) Term: Full Time, Permanent Contract: 40 hours per week Salary: Starting Salary between 24,800 - 26,500 (Opportunity for pay increase to 30K based on performance) + uncapped commission (min OTE 37K, but top performers earning 80K) Shifts: 5 days out of 7, opening hours are Monday - Thursday 9am - 8pm, Friday 9am - 7pm, Saturday 9am - 6pm, Sunday 10am - 6pm (1 late shift per week) CCA Recruitment are excited to be recruiting for Sales Advisors to join a thriving Car Finance broker, based in Manchester City Centre. You will be speaking to warm leads involving a wide range of customers, you will be fact finding and upselling our services, whilst managing your own pipeline. This role will involve the full sales cycle from start to finish. If you are money motivated and hungry to succeed, then this is the role for you! It is a fast paced, fun and challenging role with great rewards. Salary rising to 30,000 based on performance + uncapped commission. We offer a great commission structure with top earners earning 80k! The role of a Sales Agent: To be the main contact between with the customers Managing your pipeline effectively to maintain contact with your customers. Being up to date on the latest in-house technology and processes, alongside lender product. Working alongside our training and development team to ensure that you continue to develop and grow in the role. Ensuring your calls are compliant and keeping your customers fully informed is crucial. Working within a tight knit team you will aid and support team members. Requirements of a Sales Agent: Positive, proactive, and motivated person, with a real desire to deliver. Passionate about exceeding customer's expectations Ability to work by yourself but contribute to the team and work well within a collaborative and customer focused environment. Consultative approach to sales. Positive and resilient attitude - individual who will consistently perform at a high level to meet and exceed targets. Desire and hunger to learn, develop and progress within the business. Benefits of a Sales Agent: 28 days holiday Your birthday off Fully stocked drinks fridge, healthy snacks and fruit! Gym and fitness memberships Health cash plan Massages, MOTs and more Employee Assistance programme Pension plan Income protection Life assurance Please apply now for consideration!
Job Description Salary - £22,500 per annum Location - Ty Croes Cwrlwys Valegate Retail Park, Cardiff. Days & Hours - Mon - Fri, 8:30am - 5:00pm (1 hour lunch) Employment Type - Full-time, permanent We're looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Culverhouse Cross, Cardiff. As a Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants. Due to the location of the office you will need to have a driving licence and a car. Key responsibilities of a Customer Service Advisor: Provide property management and tenancy administration support service to branches, landlords and tenants. Co-ordinate and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards and co-ordinate and arrange relevant statutory safety checks. Skills and experience required to be a successful Customer Service Advisor: Understanding of operations within an estate agency business Outstanding Customer Service and solid administration skills Resilient, positive, numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Due to the location of the office you will need to have a driving licence and car. Benefits of being a Customer Service Advisor? Support in training towards ARLA - NFOPP qualifications Industry leading training and development Demonstrable career ladder and opportunities for progression Collaborative, rewarding and fun environment Access to our Employee Assistance Programme 24 hours per day, 7 days per week. Discounts on Estate Agency, Mortgage, Conveyancing and Surveyor Services. Nuffield Gym Discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK Our existing Customer Service Advisor team comes from a diverse range of backgrounds including Customer Support , Call Center , Retail , Hospitality , Leisure and Care sectors. Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CC00325
May 16, 2024
Full time
Job Description Salary - £22,500 per annum Location - Ty Croes Cwrlwys Valegate Retail Park, Cardiff. Days & Hours - Mon - Fri, 8:30am - 5:00pm (1 hour lunch) Employment Type - Full-time, permanent We're looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Culverhouse Cross, Cardiff. As a Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants. Due to the location of the office you will need to have a driving licence and a car. Key responsibilities of a Customer Service Advisor: Provide property management and tenancy administration support service to branches, landlords and tenants. Co-ordinate and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards and co-ordinate and arrange relevant statutory safety checks. Skills and experience required to be a successful Customer Service Advisor: Understanding of operations within an estate agency business Outstanding Customer Service and solid administration skills Resilient, positive, numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Due to the location of the office you will need to have a driving licence and car. Benefits of being a Customer Service Advisor? Support in training towards ARLA - NFOPP qualifications Industry leading training and development Demonstrable career ladder and opportunities for progression Collaborative, rewarding and fun environment Access to our Employee Assistance Programme 24 hours per day, 7 days per week. Discounts on Estate Agency, Mortgage, Conveyancing and Surveyor Services. Nuffield Gym Discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK Our existing Customer Service Advisor team comes from a diverse range of backgrounds including Customer Support , Call Center , Retail , Hospitality , Leisure and Care sectors. Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CC00325
Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent.If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself The Role & Responsibilities The role of the Senior Strategy and Product Governance Manager, is pivotal in shaping and executing the overarching goals of Shawbrook and in particular the Consumer Business. Positioned as a key leader within the Consumer Group, this role actively supports the Head of Strategy to formulate and execute long-range strategic plans for the franchise. Additionally, the Senior Strategy and Product Governance Manager contributes significantly to refining and implementing the product framework for a range of consumer products, including Unsecured Personal Lending, Savings, and Motor Finance. Key Responsibilities Strategy Leadership: Articulating and implementing the overall strategy for the Consumer, ensuring effective communication and alignment with all relevant teams across the franchise. Identifying and prioritising key strategic initiatives, both organic and inorganic, for the division. Exercising control and monitoring over the implementation of strategic initiatives. Providing support in managing relationships with platform lender partners. Identifying potential improvements and ensuring regular updates to the Consumer ExCo. Product Management: Defining new products and ensuring the suitability of existing ones, aligned with Consumer Duty and regulatory requirements. Aligning strategic priorities for the Bank with Consumer Group initiatives and product priorities. The Product & Strategy Manager (CG) reports to the Head of Strategy (CG) and is expected to collaborate closely with teams across the division and, when necessary, with Shawbrook. This collaborative effort aims to support the development of comprehensive proposals, findings, and recommendations. These outputs will be presented to internal stakeholders, including the Consumer Group ExCo, Shawbrook ExCo, and the Board. In essence, the role is designed to be instrumental in driving strategic and product-related initiatives, ensuring a cohesive and aligned approach across the organisation. Support finance in the yearly budget cycle (agreeing originations in the division in like with the strategic priorities for the bank). Assist in developing the planning and proposal of strategic initiatives for the growth and success of Shawbrook and the Consumer Franchise based on the Bank Strategy. Collaborate with the business and product teams to articulate, plan, validate, communicate, and roll out the strategic vision for the CG. Define and monitor Consumer KPIs/OKRs against strategy based on budget and forecast. Produce regular and ad-hoc strategy updates, identifying obstacles, progress, and changes as appropriate. Provide insights to Business MDs/Directors/Heads to drive strategic initiatives using data and MI. Markets and R&D: Conduct regular deep dives into markets and products using market and business intelligence to identify new strategic opportunities. Support market entries and exits. Work with the Head of Strategy to perform horizon scanning to develop 3-to-5-year propositions for delivering growth opportunities. Conduct R&D into new markets and products, distribution channels, partnerships, and inorganic growth opportunities. Inorganic and M&A: Identify and support inorganic objectives within the Division. Manage relationships with platform lending partners, ensuring the right controls are in place and continuous communication between parties. Produce regular updates to ExCo and the Board. Support Due Diligence activities, being the main point of contact between the Corporate Development team and stakeholders within Consumer. Support the integration of business acquisitions. Process Improvements: Identify initiatives leading to process improvements within Shawbrook (e.g., implementation of AI for operational processes, setup of new MI, etc.). Coordinate critical stakeholders and manage progress of implementation using KPIs. Product Governance and Compliance: Management of the internal product governance, including approval of requirements by the right internal parties and ensuring changes are tracked, justified, and approved. Execute annual product reviews to ensure product fitness and regulatory compliance (including Consumer Duty). Implement Consumer Duty Governance embedding model. Identify key regulatory updates affecting products and internal processes. Support the definition of the product strategy, working closely with the product and marketing team. Follow up and track new product developments and delivery. Understand marketing insights and assess marketing programs' effectiveness. Identify product enhancements and/or new product development opportunities. Manage the Consumer Product Committee. The Person 10+ years of experience of working in a B2B and B2C professional services environment, preferably within the financial services or advisory sectors. Experience of developing and implementing frameworks to support strategy delivery and facilitate the development of solutions and projects through which it can be delivered. Project/programme/portfolio management experience involving complex business workstreams across the whole lifecycle, from objective definition and scope of work onwards. Demonstrable experience of working successfully with internal and external stakeholders. Experience of managing and delivering all business change projects including business planning, stakeholder management, risk analysis, reporting and communications. Ability and adaptability to manage a large workload that will change according to business needs. Excellent presentation skills. Domain Broad knowledge of the UK Consumer market Experience of working within a regulated environment Ability to collect and interrogate data from multiple sources using appropriate analytical methodologies and software Ability to present data in a clear and compelling way Strong natural want to Challenge norms and drive value Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success . click apply for full job details
May 16, 2024
Full time
Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent.If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself The Role & Responsibilities The role of the Senior Strategy and Product Governance Manager, is pivotal in shaping and executing the overarching goals of Shawbrook and in particular the Consumer Business. Positioned as a key leader within the Consumer Group, this role actively supports the Head of Strategy to formulate and execute long-range strategic plans for the franchise. Additionally, the Senior Strategy and Product Governance Manager contributes significantly to refining and implementing the product framework for a range of consumer products, including Unsecured Personal Lending, Savings, and Motor Finance. Key Responsibilities Strategy Leadership: Articulating and implementing the overall strategy for the Consumer, ensuring effective communication and alignment with all relevant teams across the franchise. Identifying and prioritising key strategic initiatives, both organic and inorganic, for the division. Exercising control and monitoring over the implementation of strategic initiatives. Providing support in managing relationships with platform lender partners. Identifying potential improvements and ensuring regular updates to the Consumer ExCo. Product Management: Defining new products and ensuring the suitability of existing ones, aligned with Consumer Duty and regulatory requirements. Aligning strategic priorities for the Bank with Consumer Group initiatives and product priorities. The Product & Strategy Manager (CG) reports to the Head of Strategy (CG) and is expected to collaborate closely with teams across the division and, when necessary, with Shawbrook. This collaborative effort aims to support the development of comprehensive proposals, findings, and recommendations. These outputs will be presented to internal stakeholders, including the Consumer Group ExCo, Shawbrook ExCo, and the Board. In essence, the role is designed to be instrumental in driving strategic and product-related initiatives, ensuring a cohesive and aligned approach across the organisation. Support finance in the yearly budget cycle (agreeing originations in the division in like with the strategic priorities for the bank). Assist in developing the planning and proposal of strategic initiatives for the growth and success of Shawbrook and the Consumer Franchise based on the Bank Strategy. Collaborate with the business and product teams to articulate, plan, validate, communicate, and roll out the strategic vision for the CG. Define and monitor Consumer KPIs/OKRs against strategy based on budget and forecast. Produce regular and ad-hoc strategy updates, identifying obstacles, progress, and changes as appropriate. Provide insights to Business MDs/Directors/Heads to drive strategic initiatives using data and MI. Markets and R&D: Conduct regular deep dives into markets and products using market and business intelligence to identify new strategic opportunities. Support market entries and exits. Work with the Head of Strategy to perform horizon scanning to develop 3-to-5-year propositions for delivering growth opportunities. Conduct R&D into new markets and products, distribution channels, partnerships, and inorganic growth opportunities. Inorganic and M&A: Identify and support inorganic objectives within the Division. Manage relationships with platform lending partners, ensuring the right controls are in place and continuous communication between parties. Produce regular updates to ExCo and the Board. Support Due Diligence activities, being the main point of contact between the Corporate Development team and stakeholders within Consumer. Support the integration of business acquisitions. Process Improvements: Identify initiatives leading to process improvements within Shawbrook (e.g., implementation of AI for operational processes, setup of new MI, etc.). Coordinate critical stakeholders and manage progress of implementation using KPIs. Product Governance and Compliance: Management of the internal product governance, including approval of requirements by the right internal parties and ensuring changes are tracked, justified, and approved. Execute annual product reviews to ensure product fitness and regulatory compliance (including Consumer Duty). Implement Consumer Duty Governance embedding model. Identify key regulatory updates affecting products and internal processes. Support the definition of the product strategy, working closely with the product and marketing team. Follow up and track new product developments and delivery. Understand marketing insights and assess marketing programs' effectiveness. Identify product enhancements and/or new product development opportunities. Manage the Consumer Product Committee. The Person 10+ years of experience of working in a B2B and B2C professional services environment, preferably within the financial services or advisory sectors. Experience of developing and implementing frameworks to support strategy delivery and facilitate the development of solutions and projects through which it can be delivered. Project/programme/portfolio management experience involving complex business workstreams across the whole lifecycle, from objective definition and scope of work onwards. Demonstrable experience of working successfully with internal and external stakeholders. Experience of managing and delivering all business change projects including business planning, stakeholder management, risk analysis, reporting and communications. Ability and adaptability to manage a large workload that will change according to business needs. Excellent presentation skills. Domain Broad knowledge of the UK Consumer market Experience of working within a regulated environment Ability to collect and interrogate data from multiple sources using appropriate analytical methodologies and software Ability to present data in a clear and compelling way Strong natural want to Challenge norms and drive value Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success . click apply for full job details
Job Description We are looking for Customer Service Advisors to join our Surveyor booking team at our National Operations Centre based in Castle Donington, Derby. OTE- £24,500 - £25,500k - Overtime paid x2 hourly rate - Career Progression About the role: You will be providing a telephone-based booking service for our clients who have instructed us to conduct residential surveys in relation to mortgage valuations this could range from high street banks to individual customers. Main Responsibilities of a Customer Service Advisor: Booking appointments for our Surveyors to conduct property valuations/surveys to assist clients with their potential mortgage application or property purchase. Delivering a proactive, professional, and productive service. Ensuring that you are always delivering service excellence. Ability to overcome customer's objections to ensure that service levels are maintained for our clients. Benefits of being a Customer Service Advisor: 25 days annual leave + Bank Holidays. Day off for your birthday. 1 day a week working from home on a Wednesday. Overtime paid 2 x hourly rate. Clear career progression with the opportunity to gain industry qualification. Annual Charity Day where we support local community charities and activities. Perks at Work - Discounts on products and services inc electrical & Travel Discounts on estate agency, mortgage, conveyancing and surveying services. Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme. Nuffield Health Screening - discounted medical assessment to provide an in depth picture of your health. Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK. Cycle to work scheme. Skills and experience required to be a successful Customer Service Advisor Outstanding customer care / customer service experience. Resilient, positive, organised and ability to work at pace. Excellent verbal and written communication skills. A positive and proactive attitude, with the ability to work effectively in a team IT literate (MS Office, internet, email systems) Helpful information Competitive Basic Salary 37.5 hours per week over 5 days. Hours are Tuesday - Friday 10:30am - 19:00 with a Saturday 9am - 5:30pm. Countrywide Surveying Services are part of the Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services , surveying , conveyancing and more! Connells Group is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.S&C00146
May 15, 2024
Full time
Job Description We are looking for Customer Service Advisors to join our Surveyor booking team at our National Operations Centre based in Castle Donington, Derby. OTE- £24,500 - £25,500k - Overtime paid x2 hourly rate - Career Progression About the role: You will be providing a telephone-based booking service for our clients who have instructed us to conduct residential surveys in relation to mortgage valuations this could range from high street banks to individual customers. Main Responsibilities of a Customer Service Advisor: Booking appointments for our Surveyors to conduct property valuations/surveys to assist clients with their potential mortgage application or property purchase. Delivering a proactive, professional, and productive service. Ensuring that you are always delivering service excellence. Ability to overcome customer's objections to ensure that service levels are maintained for our clients. Benefits of being a Customer Service Advisor: 25 days annual leave + Bank Holidays. Day off for your birthday. 1 day a week working from home on a Wednesday. Overtime paid 2 x hourly rate. Clear career progression with the opportunity to gain industry qualification. Annual Charity Day where we support local community charities and activities. Perks at Work - Discounts on products and services inc electrical & Travel Discounts on estate agency, mortgage, conveyancing and surveying services. Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme. Nuffield Health Screening - discounted medical assessment to provide an in depth picture of your health. Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK. Cycle to work scheme. Skills and experience required to be a successful Customer Service Advisor Outstanding customer care / customer service experience. Resilient, positive, organised and ability to work at pace. Excellent verbal and written communication skills. A positive and proactive attitude, with the ability to work effectively in a team IT literate (MS Office, internet, email systems) Helpful information Competitive Basic Salary 37.5 hours per week over 5 days. Hours are Tuesday - Friday 10:30am - 19:00 with a Saturday 9am - 5:30pm. Countrywide Surveying Services are part of the Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services , surveying , conveyancing and more! Connells Group is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.S&C00146
Are you a law graduate looking for training and development with a view to achieving qualified status as a Chartered Legal Executive and then Solicitor at the end of your training period? WorkNest is looking for Paralegals to join our Employment Law Team based in Chester. What we're looking for: Possession of a good standard law degree and, ideally, a completed LPC Work in a legal environment or previous paralegal experience preferable but not essential Working knowledge of basic legal principles Interest in developing a knowledge of employment law Efficient working in line with a largely fixed fee model Ability to prioritise and work to deadlines whilst maintaining high standards of service Evidence of commercial awareness and high standards of client care Evidence of a good level of achievement of business objectives and client satisfaction Behaviours aligned with WorkNest values Team player What you'll be doing: During the period of the training, you will provide high quality, pragmatic and efficient advice and assistance to WorkNest's colleagues initially before progressing to deal directly with clients. To provide brilliant service as a junior member of our advisory, litigation or contracts and handbook teams. Main Duties and Responsibilities: To draft, using template documents and following the instructions of the individual adviser, contracts, handbooks and a range of letters and documents for clients. To assist colleagues in the preparation of ET cases. To assist colleagues by researching legal points In due course to provide basic telephone and email advice direct to clients on basic employment law queries, subject to suitable supervision. To make sure all advice to clients is timely, efficient, accurate, practical, and commercial. To adhere to WorkNest's requirements and relevant professional standards in dealings with clients. To undertake conscientiously all training to ensure that learning and development needs are met. To support the team as directed enabling them to provide high quality advice and legally compliant documentation to clients to ensure we provide the best fixed fee legal & ER advisory service in the UK Any other duties as reasonably requested by your line manager to meet the needs of the business. Where you'll be working: The position will be based in our Aldford, Chester office. What's in it for you £23,400 per annum and an attractive company benefits package, including: Health Cash plan Life Assurance Up to £15 per month fitness subsidence Hybrid working arrangements Auto Enrolment Pension contributions after 3 months service Birthday Day off VITO Days - up to 2 days per holiday year paid volunteering Free Will writing service EAP & Wellbeing services Who we are WorkNest is part of the GRC (Governance, Risk and Compliance) division within Marlowe PLC. We are a powerhouse of employment law, HR and health and safety support services, weaving pragmatic advice with powerful technology platforms. We have experienced exceptional growth over the last 24 months, fuelled by the acquisition of several leading business services groups, including: Law at Work, Ellis Whittam, Youmanage, esphr, HRSP, HR Solutions and Vista. Our purpose is to advance the way people work. We achieve this by helping employers proactively overcome their employment, safety, and wellbeing challenges, working alongside internal teams, or providing a fully outsourced solution. In fact, over 40,000 UK employers (in 45 vertical sectors) now seek our help on some of their most sensitive issues. We like to think that this is due to our focus on high quality, pragmatic and professional advice and service. Up for the challenge? If you share our values of Brilliant Service, Optimism, Integrity and One Team, please use the purple 'apply now' button to begin your application. You'll be asked to submit a CV and covering letter outlining how you fulfil the person specification for this post. WorkNest is committed to creating a culture of Inclusion?and ensuring that everyone - job applicants, clients, colleagues, and anyone else we deal with - is treated fairly and with respect. We continuously review our policies and processes to support our aim to create a diverse team, however, please speak to our Talent and Recruitment specialist if there are any adjustments, we need to make to ensure, a genuine equality of opportunity. Closing date: 25th May 2024 REF-213656
May 15, 2024
Full time
Are you a law graduate looking for training and development with a view to achieving qualified status as a Chartered Legal Executive and then Solicitor at the end of your training period? WorkNest is looking for Paralegals to join our Employment Law Team based in Chester. What we're looking for: Possession of a good standard law degree and, ideally, a completed LPC Work in a legal environment or previous paralegal experience preferable but not essential Working knowledge of basic legal principles Interest in developing a knowledge of employment law Efficient working in line with a largely fixed fee model Ability to prioritise and work to deadlines whilst maintaining high standards of service Evidence of commercial awareness and high standards of client care Evidence of a good level of achievement of business objectives and client satisfaction Behaviours aligned with WorkNest values Team player What you'll be doing: During the period of the training, you will provide high quality, pragmatic and efficient advice and assistance to WorkNest's colleagues initially before progressing to deal directly with clients. To provide brilliant service as a junior member of our advisory, litigation or contracts and handbook teams. Main Duties and Responsibilities: To draft, using template documents and following the instructions of the individual adviser, contracts, handbooks and a range of letters and documents for clients. To assist colleagues in the preparation of ET cases. To assist colleagues by researching legal points In due course to provide basic telephone and email advice direct to clients on basic employment law queries, subject to suitable supervision. To make sure all advice to clients is timely, efficient, accurate, practical, and commercial. To adhere to WorkNest's requirements and relevant professional standards in dealings with clients. To undertake conscientiously all training to ensure that learning and development needs are met. To support the team as directed enabling them to provide high quality advice and legally compliant documentation to clients to ensure we provide the best fixed fee legal & ER advisory service in the UK Any other duties as reasonably requested by your line manager to meet the needs of the business. Where you'll be working: The position will be based in our Aldford, Chester office. What's in it for you £23,400 per annum and an attractive company benefits package, including: Health Cash plan Life Assurance Up to £15 per month fitness subsidence Hybrid working arrangements Auto Enrolment Pension contributions after 3 months service Birthday Day off VITO Days - up to 2 days per holiday year paid volunteering Free Will writing service EAP & Wellbeing services Who we are WorkNest is part of the GRC (Governance, Risk and Compliance) division within Marlowe PLC. We are a powerhouse of employment law, HR and health and safety support services, weaving pragmatic advice with powerful technology platforms. We have experienced exceptional growth over the last 24 months, fuelled by the acquisition of several leading business services groups, including: Law at Work, Ellis Whittam, Youmanage, esphr, HRSP, HR Solutions and Vista. Our purpose is to advance the way people work. We achieve this by helping employers proactively overcome their employment, safety, and wellbeing challenges, working alongside internal teams, or providing a fully outsourced solution. In fact, over 40,000 UK employers (in 45 vertical sectors) now seek our help on some of their most sensitive issues. We like to think that this is due to our focus on high quality, pragmatic and professional advice and service. Up for the challenge? If you share our values of Brilliant Service, Optimism, Integrity and One Team, please use the purple 'apply now' button to begin your application. You'll be asked to submit a CV and covering letter outlining how you fulfil the person specification for this post. WorkNest is committed to creating a culture of Inclusion?and ensuring that everyone - job applicants, clients, colleagues, and anyone else we deal with - is treated fairly and with respect. We continuously review our policies and processes to support our aim to create a diverse team, however, please speak to our Talent and Recruitment specialist if there are any adjustments, we need to make to ensure, a genuine equality of opportunity. Closing date: 25th May 2024 REF-213656
Welfare Advisor to Students within Higher Education Birmingham, Fulltime & Permanent Role Hybrid Working Monday - Friday 9-5.30pm & 9.30-6pmDo you have experience of supporting and guiding students in need of advice, information or help? Are you calm, collected and reassuring when faced with a crisis? If so, we have the perfect opportunity for you! About our role: As Student Welfare Advisor you will have the knowledge & ability to provide advice, guidance and information on personal, predominantly welfare and disability related issues to students at each stage of the learner pathway. Our role will also involve providing advice, guidance and information to Faculty and Business Support teams on supporting students to overcome personal barriers to learning, working closely our partner Universities to provide a structured system of support in line with our processes and policies. You will ideally have knowledge in the government benefit system and housing regulations etc. and dealt with various crisis matters for example homelessness, financial hardship, violence, abuse etc. Here's a flavour of what's involved: (click through to read the JD)Responsible for the delivery of provision of student welfare services, including oneto-one appointments, workshops and events, accommodation advice andsupport, funding/financial advice and student health advice (all advice to be within specified policies), learning support and disability support.To be a member of the safeguarding team, assessing risks and delivering training to staff Ensure the provision of professional services (externally where necessary) to ensure students have access to appropriate support. This may include counselling, learning and disability support for example, ensure students are effectively signposted to external agencies when appropriate.Assessing and making Safeguarding referrals and providing appropriate supportand assistance providing an emergency service for students in immediatedistress. Bring your experience:Ability to be a credible source of guidance & support to academic & professional services colleagues on student issues that may evoke concern and risk & duty of care e.g., mental health, urgent incidents,fitness to study, sexual violence, forced marriage, safeguarding EssentialYou will have a proven track record of developing and/or implementing inclusivepolicy and practice in an organisational context. Desirable Experience in working in Higher Education Desirable Developing & embedding good practice into service delivery EssentialKnowledge of Child Protection, Adult at Risk and Prevent legislation. Essential of State Benefits EssentialKnowledge of housing legislation EssentialUp to date knowledge and experience of inclusion, disability and diversity legislation and frameworks DesirableA little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.Apply now - here's how! Simply hit the apply button.Equal OpportunitiesAt QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.We look forward to hearing from you!
May 15, 2024
Full time
Welfare Advisor to Students within Higher Education Birmingham, Fulltime & Permanent Role Hybrid Working Monday - Friday 9-5.30pm & 9.30-6pmDo you have experience of supporting and guiding students in need of advice, information or help? Are you calm, collected and reassuring when faced with a crisis? If so, we have the perfect opportunity for you! About our role: As Student Welfare Advisor you will have the knowledge & ability to provide advice, guidance and information on personal, predominantly welfare and disability related issues to students at each stage of the learner pathway. Our role will also involve providing advice, guidance and information to Faculty and Business Support teams on supporting students to overcome personal barriers to learning, working closely our partner Universities to provide a structured system of support in line with our processes and policies. You will ideally have knowledge in the government benefit system and housing regulations etc. and dealt with various crisis matters for example homelessness, financial hardship, violence, abuse etc. Here's a flavour of what's involved: (click through to read the JD)Responsible for the delivery of provision of student welfare services, including oneto-one appointments, workshops and events, accommodation advice andsupport, funding/financial advice and student health advice (all advice to be within specified policies), learning support and disability support.To be a member of the safeguarding team, assessing risks and delivering training to staff Ensure the provision of professional services (externally where necessary) to ensure students have access to appropriate support. This may include counselling, learning and disability support for example, ensure students are effectively signposted to external agencies when appropriate.Assessing and making Safeguarding referrals and providing appropriate supportand assistance providing an emergency service for students in immediatedistress. Bring your experience:Ability to be a credible source of guidance & support to academic & professional services colleagues on student issues that may evoke concern and risk & duty of care e.g., mental health, urgent incidents,fitness to study, sexual violence, forced marriage, safeguarding EssentialYou will have a proven track record of developing and/or implementing inclusivepolicy and practice in an organisational context. Desirable Experience in working in Higher Education Desirable Developing & embedding good practice into service delivery EssentialKnowledge of Child Protection, Adult at Risk and Prevent legislation. Essential of State Benefits EssentialKnowledge of housing legislation EssentialUp to date knowledge and experience of inclusion, disability and diversity legislation and frameworks DesirableA little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.Apply now - here's how! Simply hit the apply button.Equal OpportunitiesAt QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.We look forward to hearing from you!
Helpdesk Operator - Part Time Salary 23,200.00 (pro rata) Location Glasgow Part Time - Backshift Here are the benefits my client offers: Informal hybrid working Free on-site parking Subsidised canteen facilities & vending machines Legal Shield is a free service for colleagues and their families. Legal Shield gives you access to independent, expert legal views on topics like employment advice, personal injury, legal advice and wills Pension scheme - up to 5% matched contribution Company-funded Health shield cash plan. Health shield gives you money back on everyday health care costs, including dental, optical, physio, well being, and much more Salary sacrifice schemes, including Smart Tech and Cycle to Work Great development and career opportunities Discounts and cashback at hundreds of supermarkets and retailers, such as Apple, Costco, Curry's, IKEA, Argos, and more Health and wellbeing centre, which has a range of resources, including - an employee assistance programme, health and wellness apps, recipes, fitness videos, physio, discounted gym membership and mindfulness tips Access to our colleague reward and recognition tools, with awards ranging from 5 - 250! Duties and Responsibilities: Handling inbound and outbound calls, and logging jobs in a fast-paced environment Co-ordinating contractors and Technicians to ensure they attend my client's standards Working in partnership with customers to achieve results? Completing a variety of administrative tasks such as quotes, uplifts, emails End-to-end job management? Working as part of a team to drive customer excellence Here's what we would like from you: Driven and passionate with a great attitude to deliver customer excellence? Excellent verbal and written communication skills Accuracy and attention to detail Ability to work as part of a team and effectively manage own workload? Administrative experience, including knowledge of Microsoft office packages Previous contact centre/call centre/helpdesk experience Apply ASAP for immediate consideration Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
May 15, 2024
Full time
Helpdesk Operator - Part Time Salary 23,200.00 (pro rata) Location Glasgow Part Time - Backshift Here are the benefits my client offers: Informal hybrid working Free on-site parking Subsidised canteen facilities & vending machines Legal Shield is a free service for colleagues and their families. Legal Shield gives you access to independent, expert legal views on topics like employment advice, personal injury, legal advice and wills Pension scheme - up to 5% matched contribution Company-funded Health shield cash plan. Health shield gives you money back on everyday health care costs, including dental, optical, physio, well being, and much more Salary sacrifice schemes, including Smart Tech and Cycle to Work Great development and career opportunities Discounts and cashback at hundreds of supermarkets and retailers, such as Apple, Costco, Curry's, IKEA, Argos, and more Health and wellbeing centre, which has a range of resources, including - an employee assistance programme, health and wellness apps, recipes, fitness videos, physio, discounted gym membership and mindfulness tips Access to our colleague reward and recognition tools, with awards ranging from 5 - 250! Duties and Responsibilities: Handling inbound and outbound calls, and logging jobs in a fast-paced environment Co-ordinating contractors and Technicians to ensure they attend my client's standards Working in partnership with customers to achieve results? Completing a variety of administrative tasks such as quotes, uplifts, emails End-to-end job management? Working as part of a team to drive customer excellence Here's what we would like from you: Driven and passionate with a great attitude to deliver customer excellence? Excellent verbal and written communication skills Accuracy and attention to detail Ability to work as part of a team and effectively manage own workload? Administrative experience, including knowledge of Microsoft office packages Previous contact centre/call centre/helpdesk experience Apply ASAP for immediate consideration Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Legal Administrator/Legal Assistant Are you considering a career in Employment law? Maybe you are coming to the end of your law degree in the coming months and thinking what next. If so, we would love to hear from you!WorkNest strive to provide the best value, fixed fee employment law & employee relations advisory service in the UK. Supported by cutting edge technology, we provide genuinely commercial and pragmatic advice focused on finding solutions for our clients EL/ER problems. We are recruiting for a Legal Administrator, who will play a fundamental role in the successful delivery of our business objectives. You'll be supported by a great team and progression and development is there in abundance for the right candidate. Why your role matters Ensuring professional handling of client calls and timely management of their messages. Delivering exceptional administrative support to legal advisors for the creation and processing of legal documents, correspondence, and completion of other internal administrative tasks, as necessary. What you'll be doing You'll play a vital role in assisting our lovely Legal team with essential administrative tasks. Your responsibilities will include facilitating timely completion of duties like photocopying, printing, document preparation, and handling client calls to help our team meet deadlines efficiently. You'll refine and amend correspondence, as well as compile materials for tribunals, which encompasses drafting lists and briefs for Counsel. Additionally, you'll ensure that WorkNest clients receive excellent support to maintain high project standards, coordinating with colleagues to streamline workload distribution. Your duties will extend to maintaining well-organised files, updating computer systems and records, and managing advisors' schedules to ensure important dates are noted. What we are looking for Good knowledge of Word and Excel. Excellent communications skills, both written and oral. Highly organised. Excellent attention to detail. Friendly and professional manner with confidence to work with all people in the company and externally, i.e. clients. Some previous experience working within a legal environment desirable. Audio dictation skills desirable. Some previous experience working within a legal environment desirable. Where you'll be working This is a hybrid role (a minimum of two days per week in the Chester office). What's in it for you Salary: £23,400 per annum and an attractive company benefits package, including: 25 days holiday, rising by one per year up to 28 days Birthday Day off VITO Days - up to 2 days per holiday year paid volunteering Health Cash plan Life Assurance Up to £15 per month fitness subsidence Hybrid working arrangements Auto Enrolment Pension contributions after 3 months service Free Will writing service EAP & Wellbeing services Weekly wellbeing classes Who we are WorkNest is part of the GRC (Governance, Risk and Compliance) division within Marlowe PLC. We are a powerhouse of employment law, HR and health and safety support services, weaving pragmatic advice with powerful technology platforms. We have experienced exceptional growth over the last 24 months, fuelled by the acquisition of several leading business services groups, including: Law at Work, Ellis Whittam, Youmanage, esphr, HRSP, HR Solutions and Vista. Our purpose is to advance the way people work. We achieve this by helping employers proactively overcome their employment, safety, and wellbeing challenges, working alongside internal teams, or providing a fully outsourced solution. In fact, over 40,000 UK employers (in 45 vertical sectors) now seek our help on some of their most sensitive issues. We like to think that this is due to our focus on high quality, pragmatic and professional advice, and service.We have a national presence with main offices in Chester and Glasgow, where our 400-strong team - strive to be the organisation of excellence that employers turn to for nurture and protection. So what's next? Does this sound like you? Are you up for the challenge? If you think this role is a good fit for you, please use the purple 'apply now' button to begin your application. You'll be asked to submit a CV and covering letter outlining how you fulfil the person specification for this post. WorkNest is committed to creating a culture of Inclusion?and ensuring that everyone - job applicants, clients, colleagues, and anyone else we deal with - is treated fairly and with respect. We continuously review our policies and processes to support our aim to create a diverse team, however, please speak to our Talent and Recruitment specialist if there are any adjustments, we need to make to ensure, a genuine equality of opportunity. Closing date: 25th May 2024REF-
May 14, 2024
Full time
Legal Administrator/Legal Assistant Are you considering a career in Employment law? Maybe you are coming to the end of your law degree in the coming months and thinking what next. If so, we would love to hear from you!WorkNest strive to provide the best value, fixed fee employment law & employee relations advisory service in the UK. Supported by cutting edge technology, we provide genuinely commercial and pragmatic advice focused on finding solutions for our clients EL/ER problems. We are recruiting for a Legal Administrator, who will play a fundamental role in the successful delivery of our business objectives. You'll be supported by a great team and progression and development is there in abundance for the right candidate. Why your role matters Ensuring professional handling of client calls and timely management of their messages. Delivering exceptional administrative support to legal advisors for the creation and processing of legal documents, correspondence, and completion of other internal administrative tasks, as necessary. What you'll be doing You'll play a vital role in assisting our lovely Legal team with essential administrative tasks. Your responsibilities will include facilitating timely completion of duties like photocopying, printing, document preparation, and handling client calls to help our team meet deadlines efficiently. You'll refine and amend correspondence, as well as compile materials for tribunals, which encompasses drafting lists and briefs for Counsel. Additionally, you'll ensure that WorkNest clients receive excellent support to maintain high project standards, coordinating with colleagues to streamline workload distribution. Your duties will extend to maintaining well-organised files, updating computer systems and records, and managing advisors' schedules to ensure important dates are noted. What we are looking for Good knowledge of Word and Excel. Excellent communications skills, both written and oral. Highly organised. Excellent attention to detail. Friendly and professional manner with confidence to work with all people in the company and externally, i.e. clients. Some previous experience working within a legal environment desirable. Audio dictation skills desirable. Some previous experience working within a legal environment desirable. Where you'll be working This is a hybrid role (a minimum of two days per week in the Chester office). What's in it for you Salary: £23,400 per annum and an attractive company benefits package, including: 25 days holiday, rising by one per year up to 28 days Birthday Day off VITO Days - up to 2 days per holiday year paid volunteering Health Cash plan Life Assurance Up to £15 per month fitness subsidence Hybrid working arrangements Auto Enrolment Pension contributions after 3 months service Free Will writing service EAP & Wellbeing services Weekly wellbeing classes Who we are WorkNest is part of the GRC (Governance, Risk and Compliance) division within Marlowe PLC. We are a powerhouse of employment law, HR and health and safety support services, weaving pragmatic advice with powerful technology platforms. We have experienced exceptional growth over the last 24 months, fuelled by the acquisition of several leading business services groups, including: Law at Work, Ellis Whittam, Youmanage, esphr, HRSP, HR Solutions and Vista. Our purpose is to advance the way people work. We achieve this by helping employers proactively overcome their employment, safety, and wellbeing challenges, working alongside internal teams, or providing a fully outsourced solution. In fact, over 40,000 UK employers (in 45 vertical sectors) now seek our help on some of their most sensitive issues. We like to think that this is due to our focus on high quality, pragmatic and professional advice, and service.We have a national presence with main offices in Chester and Glasgow, where our 400-strong team - strive to be the organisation of excellence that employers turn to for nurture and protection. So what's next? Does this sound like you? Are you up for the challenge? If you think this role is a good fit for you, please use the purple 'apply now' button to begin your application. You'll be asked to submit a CV and covering letter outlining how you fulfil the person specification for this post. WorkNest is committed to creating a culture of Inclusion?and ensuring that everyone - job applicants, clients, colleagues, and anyone else we deal with - is treated fairly and with respect. We continuously review our policies and processes to support our aim to create a diverse team, however, please speak to our Talent and Recruitment specialist if there are any adjustments, we need to make to ensure, a genuine equality of opportunity. Closing date: 25th May 2024REF-
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We have an exciting opportunity for an HR Advisor to act as the first point of contact within the HRBP and Advisory team. You will effectively support the business and our employees with HR generalist advice. This will be a busy and varied role, and your key area of focus will be to provide expertise to our line managers on a range of people issues and effectively coach managers on all employee relations cases. In addition there will be compliance and risk aspects of the role in terms of attending client audits, owning the HR risk register and business continuity plans. Day to Day You'll Be: Delivering exceptional customer service by building strong, effective, proactive relationships with customers and colleagues. Providing trusted advice to managers on a full range of people related queries and issues, identifying and escalating risks where appropriate. Managing all employee relations cases through to resolution, tracking and reporting and escalating risks where appropriate. Liaising with People Services and Payroll in relation to cases. Supporting HR Business Partners where appropriate with restructures, acquisitions, integration activities (including TUPE) etc. Educating and coaching front line managers to perform their people related responsibilities more effectively e.g., absence management, flexible working, providing feedback and performance management Providing work permit and visa advice. Carrying out exit interviews and identify trends. Responsible for preparing for and attending client audits, owning the HR risk register and business continuity plan. Proactive involvement in any initiatives or activities across all HR areas, supporting the wider HR team where appropriate with delivery of specialist projects. Inputting into review of all HR policies to ensure fit for purpose and meet legal and regulatory requirements. Keeping abreast of legislative and regulatory changes. Essential Skills & Experience: Solid UK HR and employment law knowledge; 2-3 years of relevant experience in a generalist HR role, ideally in a financial services or regulated environment; Ability to be a self starter and independently manage workload in a fast-paced environment, escalating or seeking guidance where required; Experience of managing sensitive situations and handling customers and stakeholders with empathy and understanding; Knowledge of GDPR legislation; Knowledge of HR compliance and risk management, as well as immigration and work permits; Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. We're happy to talk flexible working. We operate a hybrid model allowing you to explore the balance of work and hours from home and/or from our offices in Leeds or London. 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme +access to the TransUnion Employee Stock Purchase Plan Private health care +a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive toget
May 14, 2024
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We have an exciting opportunity for an HR Advisor to act as the first point of contact within the HRBP and Advisory team. You will effectively support the business and our employees with HR generalist advice. This will be a busy and varied role, and your key area of focus will be to provide expertise to our line managers on a range of people issues and effectively coach managers on all employee relations cases. In addition there will be compliance and risk aspects of the role in terms of attending client audits, owning the HR risk register and business continuity plans. Day to Day You'll Be: Delivering exceptional customer service by building strong, effective, proactive relationships with customers and colleagues. Providing trusted advice to managers on a full range of people related queries and issues, identifying and escalating risks where appropriate. Managing all employee relations cases through to resolution, tracking and reporting and escalating risks where appropriate. Liaising with People Services and Payroll in relation to cases. Supporting HR Business Partners where appropriate with restructures, acquisitions, integration activities (including TUPE) etc. Educating and coaching front line managers to perform their people related responsibilities more effectively e.g., absence management, flexible working, providing feedback and performance management Providing work permit and visa advice. Carrying out exit interviews and identify trends. Responsible for preparing for and attending client audits, owning the HR risk register and business continuity plan. Proactive involvement in any initiatives or activities across all HR areas, supporting the wider HR team where appropriate with delivery of specialist projects. Inputting into review of all HR policies to ensure fit for purpose and meet legal and regulatory requirements. Keeping abreast of legislative and regulatory changes. Essential Skills & Experience: Solid UK HR and employment law knowledge; 2-3 years of relevant experience in a generalist HR role, ideally in a financial services or regulated environment; Ability to be a self starter and independently manage workload in a fast-paced environment, escalating or seeking guidance where required; Experience of managing sensitive situations and handling customers and stakeholders with empathy and understanding; Knowledge of GDPR legislation; Knowledge of HR compliance and risk management, as well as immigration and work permits; Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. We're happy to talk flexible working. We operate a hybrid model allowing you to explore the balance of work and hours from home and/or from our offices in Leeds or London. 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme +access to the TransUnion Employee Stock Purchase Plan Private health care +a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive toget
AESG is an International Specialist Consultancy, Engineering, and Advisory firm, with offices across the UK, UAE, Saudi Arabia, South Africa and Singapore dedicated to help solve our clients greatest challenges, through collaboration, innovation, and advanced technical solutions. Our areas of expertise are represented in five core verticals: Planning, Design & Engineering, Masterplanning & Infrastructure, Asset Management and Transaction Support. We pride ourselves in being leaders in the industry in each of the services that we offer. We have one of the largest dedicated team with decades of cumulative experience in sustainable design, fire and life safety, façade engineering, commissioning, cost management, building performance, waste management, environmental consultancy, carbon management and acoustics. Job Description: Due to the continuing success and growth of our UK team, AESG are seeking a Sustainability Director to support the growing Sustainability division and work alongside our other specialist disciplines. The role will include support the successful delivery of UK and international projects, working with project team Engineers and Senior Consultants throughout all project phases, whilst also including independent project management of complex design and construction projects, covering all aspects of Sustainable Engineering. The successful candidate will be an experienced leader required to establish and grow a dedicated sustainability and energy engineering advisory and design team as part of AESG's wider UK energy and sustainability department. The role will build on our existing advisory offering to provide holistic and comprehensive services to support our investor, asset manager and developer clients across the real estate market to identify and achieve their Sustainability goals and to provide designs that offer ROI to investors via reduced energy usage. We are looking for a Sustainability Director with a track record in management and delivery of sustainability design and project management services to major built environment construction projects in the UK, especially London. This role will principally be responsible for the development and directorship of AESGs Sustainability Consultancy business across UK with a focus on London from both a technical and commercial standpoint and will be based in our London headquarters. The ideal candidate fits the below profile: Strong understanding of commercials and contracts Committed to technical excellence High level of technical expertise with experience in numerous complex and prestigious projects Motivated and self-driven (entrepreneurial outlook) Experience in managing a multifaceted team Good relationship builders (internal and external) Driving quality and innovation on projects Responsibilities: Managing building physicists and low-energy MEP designers to implement low-energy designs in existing and new buildings in the UK. Lead business development activities to achieve revenue targets for energy team. Provide expert advice and guidance on ESG best practices and standards for UK real estate clients. Demonstrable business development network and desire to grow a team around you. Financial responsibility of the division throughout the UK to ensure business profitability. Independently manage complex projects with multifaceted technical scope and stakeholder management both internally and externally. Experience in supporting the production of proposals, bids and Requests for Proposals (RFP) responses. Ability to assess and understand design proposals and advise on associated risk. Develop business plans and strategies for capitalising on existing relationships and entering new markets. Strong leadership, interpersonal / people management, and mentoring skills to support senior leadership in building the regional team, reviewing staff performance, coaching, mentoring employees, driving training initiatives and continuous technical improvement in the division. Development of sustainability management strategies and business growth. BEng/BSc/BArch in Engineering, Architecture, Mechanical Engineering, Sustainability or Commercial Management with post-graduate education preferred Energy Assessor (ESOS, EPC, Nabers) a plus Minimum of 15 (fifteen) years experience across sustainability and energy management Minimum of 5+ (five) years experience in a senior role in London GRESB / DJSI / CDP / MSCI and other reporting, AESG is a multidisciplinary specialist consultancy, offering a consultancy service and work environment like no other. Through our world class reputation for innovative thinking, pushing projects to out-perform expectations through smart application of planning, engineering and architectural solutions, our project portfolio includes some of the worlds most forward thinking and exciting new developments. The success of our company is built on the success of individuals. Our ability to achieve what we have is because our staff are driven, passionate and love what they do. Through our progressive, lively and collaborative environment, we identify, foster and nurture the greatest strengths of our staff, and allow them opportunity to flourish by offering positions of responsibility at an early stage, and providing clear career progression pathways for all. As an employee of AESG you can expect: Great career opportunities with access to huge variety of projects and incredible clients make your mark in a growing company and accelerate your career. Working on some of the worlds leading developments and tackling our clients greatest challenges Commitment in building on your areas of specialism and focal interest points, supporting your professional development through a structured training and mentorship program. Highly collaborative approach across the different technical service offerings Internal and external training opportunities where do you want to take your career? Well help you get there! Promotion of the importance of health and well-being of the team, including team building fitness activities, social events and the provision of a healthy work environment To be part of a dynamic and motivated team with an amazing team culture Copyright 2024 AESG All Rights Reserved.
May 14, 2024
Full time
AESG is an International Specialist Consultancy, Engineering, and Advisory firm, with offices across the UK, UAE, Saudi Arabia, South Africa and Singapore dedicated to help solve our clients greatest challenges, through collaboration, innovation, and advanced technical solutions. Our areas of expertise are represented in five core verticals: Planning, Design & Engineering, Masterplanning & Infrastructure, Asset Management and Transaction Support. We pride ourselves in being leaders in the industry in each of the services that we offer. We have one of the largest dedicated team with decades of cumulative experience in sustainable design, fire and life safety, façade engineering, commissioning, cost management, building performance, waste management, environmental consultancy, carbon management and acoustics. Job Description: Due to the continuing success and growth of our UK team, AESG are seeking a Sustainability Director to support the growing Sustainability division and work alongside our other specialist disciplines. The role will include support the successful delivery of UK and international projects, working with project team Engineers and Senior Consultants throughout all project phases, whilst also including independent project management of complex design and construction projects, covering all aspects of Sustainable Engineering. The successful candidate will be an experienced leader required to establish and grow a dedicated sustainability and energy engineering advisory and design team as part of AESG's wider UK energy and sustainability department. The role will build on our existing advisory offering to provide holistic and comprehensive services to support our investor, asset manager and developer clients across the real estate market to identify and achieve their Sustainability goals and to provide designs that offer ROI to investors via reduced energy usage. We are looking for a Sustainability Director with a track record in management and delivery of sustainability design and project management services to major built environment construction projects in the UK, especially London. This role will principally be responsible for the development and directorship of AESGs Sustainability Consultancy business across UK with a focus on London from both a technical and commercial standpoint and will be based in our London headquarters. The ideal candidate fits the below profile: Strong understanding of commercials and contracts Committed to technical excellence High level of technical expertise with experience in numerous complex and prestigious projects Motivated and self-driven (entrepreneurial outlook) Experience in managing a multifaceted team Good relationship builders (internal and external) Driving quality and innovation on projects Responsibilities: Managing building physicists and low-energy MEP designers to implement low-energy designs in existing and new buildings in the UK. Lead business development activities to achieve revenue targets for energy team. Provide expert advice and guidance on ESG best practices and standards for UK real estate clients. Demonstrable business development network and desire to grow a team around you. Financial responsibility of the division throughout the UK to ensure business profitability. Independently manage complex projects with multifaceted technical scope and stakeholder management both internally and externally. Experience in supporting the production of proposals, bids and Requests for Proposals (RFP) responses. Ability to assess and understand design proposals and advise on associated risk. Develop business plans and strategies for capitalising on existing relationships and entering new markets. Strong leadership, interpersonal / people management, and mentoring skills to support senior leadership in building the regional team, reviewing staff performance, coaching, mentoring employees, driving training initiatives and continuous technical improvement in the division. Development of sustainability management strategies and business growth. BEng/BSc/BArch in Engineering, Architecture, Mechanical Engineering, Sustainability or Commercial Management with post-graduate education preferred Energy Assessor (ESOS, EPC, Nabers) a plus Minimum of 15 (fifteen) years experience across sustainability and energy management Minimum of 5+ (five) years experience in a senior role in London GRESB / DJSI / CDP / MSCI and other reporting, AESG is a multidisciplinary specialist consultancy, offering a consultancy service and work environment like no other. Through our world class reputation for innovative thinking, pushing projects to out-perform expectations through smart application of planning, engineering and architectural solutions, our project portfolio includes some of the worlds most forward thinking and exciting new developments. The success of our company is built on the success of individuals. Our ability to achieve what we have is because our staff are driven, passionate and love what they do. Through our progressive, lively and collaborative environment, we identify, foster and nurture the greatest strengths of our staff, and allow them opportunity to flourish by offering positions of responsibility at an early stage, and providing clear career progression pathways for all. As an employee of AESG you can expect: Great career opportunities with access to huge variety of projects and incredible clients make your mark in a growing company and accelerate your career. Working on some of the worlds leading developments and tackling our clients greatest challenges Commitment in building on your areas of specialism and focal interest points, supporting your professional development through a structured training and mentorship program. Highly collaborative approach across the different technical service offerings Internal and external training opportunities where do you want to take your career? Well help you get there! Promotion of the importance of health and well-being of the team, including team building fitness activities, social events and the provision of a healthy work environment To be part of a dynamic and motivated team with an amazing team culture Copyright 2024 AESG All Rights Reserved.
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Indirect Tax Manager Job Summary: Manages indirect tax, which includes sales/use tax, gross receipts, VAT/GST/HST, etc., and other assigned projects. FLSA Classification (US Only): Exempt People Manager: No What you'll do Ensure timely and accurate tax compliance and reporting obligations across the UK, EU, US, Canada, LATAM, etc., for indirect tax such as VAT/GST, sales & use tax, gross receipts, etc. Provide expertise and oversight of all indirect tax matters for all regions. Lead audits and inquiries regarding indirect tax, including managing the relationship with local tax authorities and external advisors. Partner with cross-functional teams to provide strategic indirect tax and advice for all business matters, such as business expansion. Prepare/review/reconcile indirect tax journal entries accounts to ensure accurate and timely financial reporting. Support Oracle ERP implementation relating to indirect taxes. Review and document process gaps related to the indirect tax function. Identify and evaluate issues, efficiencies, and opportunities related to indirect taxes. Promote indirect tax awareness and knowledge, including training and liaising with business and tax partners. Manage the day-to-day operations of the Indirect Tax team, including budgeting, training, and development. Research and analyze a wide range of tax issues and tax implications. Assist with other tax-related projects as needed. What you'll bring Eight (8) to eleven (11) years of global indirect tax experience at large multinational companies & public accounting firms with a deep knowledge of VAT/GST and proven experience in sales and & use tax and property tax. Bachelor's in Accounting or similar field required. Master's in Taxation and/or ACCA/CPA preferred. Experience working with sales tax software such as Avalara, Vertex, and Oracle. Broad indirect tax background in procurement, supply chain, and customs duties experience is a plus. Experience with improving, automating, and implementing tax processes and workflows. Excellent research and communication skills. Team player who is willing and able to perform tasks at all levels and enjoys working in a highly collaborative environment. Highly organized, self-motivated, and autonomous with an entrepreneurial spirit. Willingness to take ownership of complex problems and quickly integrate business objectives with tax compliance and strategies. How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between £66,000.00 - £78,850.00 . The full range is £66,000.00 - £100,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
May 14, 2024
Full time
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Indirect Tax Manager Job Summary: Manages indirect tax, which includes sales/use tax, gross receipts, VAT/GST/HST, etc., and other assigned projects. FLSA Classification (US Only): Exempt People Manager: No What you'll do Ensure timely and accurate tax compliance and reporting obligations across the UK, EU, US, Canada, LATAM, etc., for indirect tax such as VAT/GST, sales & use tax, gross receipts, etc. Provide expertise and oversight of all indirect tax matters for all regions. Lead audits and inquiries regarding indirect tax, including managing the relationship with local tax authorities and external advisors. Partner with cross-functional teams to provide strategic indirect tax and advice for all business matters, such as business expansion. Prepare/review/reconcile indirect tax journal entries accounts to ensure accurate and timely financial reporting. Support Oracle ERP implementation relating to indirect taxes. Review and document process gaps related to the indirect tax function. Identify and evaluate issues, efficiencies, and opportunities related to indirect taxes. Promote indirect tax awareness and knowledge, including training and liaising with business and tax partners. Manage the day-to-day operations of the Indirect Tax team, including budgeting, training, and development. Research and analyze a wide range of tax issues and tax implications. Assist with other tax-related projects as needed. What you'll bring Eight (8) to eleven (11) years of global indirect tax experience at large multinational companies & public accounting firms with a deep knowledge of VAT/GST and proven experience in sales and & use tax and property tax. Bachelor's in Accounting or similar field required. Master's in Taxation and/or ACCA/CPA preferred. Experience working with sales tax software such as Avalara, Vertex, and Oracle. Broad indirect tax background in procurement, supply chain, and customs duties experience is a plus. Experience with improving, automating, and implementing tax processes and workflows. Excellent research and communication skills. Team player who is willing and able to perform tasks at all levels and enjoys working in a highly collaborative environment. Highly organized, self-motivated, and autonomous with an entrepreneurial spirit. Willingness to take ownership of complex problems and quickly integrate business objectives with tax compliance and strategies. How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between £66,000.00 - £78,850.00 . The full range is £66,000.00 - £100,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
Sales Executive/Agent - Manchester City Centre
Role: Sales Executive
Location: Manchester City Centre (Hybrid working option after probation - 6 months)
Term: Full Time, Permanent
Contract: 40 hours per week
Salary: Starting Salary between £24,800 - £26,500 (Opportunity for pay increase to £30K based on performance) + uncapped commission (min OTE £37K, but top performers earning £80K)
Shifts: 5 days out of 7, opening hours are Monday - Thursday 9am - 8pm, Friday 9am - 7pm, Saturday 9am - 6pm, Sunday 10am - 6pm (1 late shift per week)
CCA Recruitment are excited to be recruiting for Sales Advisors to join a thriving Car Finance broker, based in Manchester City Centre. You will be speaking to warm leads involving a wide range of customers, you will be fact finding and upselling our services, whilst managing your own pipeline. This role will involve the full sales cycle from start to finish.
If you are money motivated and hungry to succeed, then this is the role for you! It is a fast paced, fun and challenging role with great rewards. Salary rising to £30,000 based on performance + uncapped commission. We offer a great commission structure with top earners earning £80k!
The role of a Sales Agent:
To be the main contact between with the customers
Managing your pipeline effectively to maintain contact with your customers.
Being up to date on the latest in-house technology and processes, alongside lender product.
Working alongside our training and development team to ensure that you continue to develop and grow in the role.
Ensuring your calls are compliant and keeping your customers fully informed is crucial.
Working within a tight knit team you will aid and support team members.
Requirements of a Sales Agent:
Positive, proactive, and motivated person, with a real desire to deliver.
Passionate about exceeding customer's expectations
Ability to work by yourself but contribute to the team and work well within a collaborative and customer focused environment.
Consultative approach to sales.
Positive and resilient attitude - individual who will consistently perform at a high level to meet and exceed targets.
Desire and hunger to learn, develop and progress within the business.
Benefits of a Sales Agent:
28 days holiday
Your birthday off
Fully stocked drinks fridge, healthy snacks and fruit!
Gym and fitness memberships
Health cash plan
Massages, MOTs and more
Employee Assistance programme
Pension plan
Income protection
Life assurancePlease apply now for consideration!
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting you CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 48 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 48 months inactivity your CV will be deleted permanently from our database
Aug 24, 2023
Permanent
Sales Executive/Agent - Manchester City Centre
Role: Sales Executive
Location: Manchester City Centre (Hybrid working option after probation - 6 months)
Term: Full Time, Permanent
Contract: 40 hours per week
Salary: Starting Salary between £24,800 - £26,500 (Opportunity for pay increase to £30K based on performance) + uncapped commission (min OTE £37K, but top performers earning £80K)
Shifts: 5 days out of 7, opening hours are Monday - Thursday 9am - 8pm, Friday 9am - 7pm, Saturday 9am - 6pm, Sunday 10am - 6pm (1 late shift per week)
CCA Recruitment are excited to be recruiting for Sales Advisors to join a thriving Car Finance broker, based in Manchester City Centre. You will be speaking to warm leads involving a wide range of customers, you will be fact finding and upselling our services, whilst managing your own pipeline. This role will involve the full sales cycle from start to finish.
If you are money motivated and hungry to succeed, then this is the role for you! It is a fast paced, fun and challenging role with great rewards. Salary rising to £30,000 based on performance + uncapped commission. We offer a great commission structure with top earners earning £80k!
The role of a Sales Agent:
To be the main contact between with the customers
Managing your pipeline effectively to maintain contact with your customers.
Being up to date on the latest in-house technology and processes, alongside lender product.
Working alongside our training and development team to ensure that you continue to develop and grow in the role.
Ensuring your calls are compliant and keeping your customers fully informed is crucial.
Working within a tight knit team you will aid and support team members.
Requirements of a Sales Agent:
Positive, proactive, and motivated person, with a real desire to deliver.
Passionate about exceeding customer's expectations
Ability to work by yourself but contribute to the team and work well within a collaborative and customer focused environment.
Consultative approach to sales.
Positive and resilient attitude - individual who will consistently perform at a high level to meet and exceed targets.
Desire and hunger to learn, develop and progress within the business.
Benefits of a Sales Agent:
28 days holiday
Your birthday off
Fully stocked drinks fridge, healthy snacks and fruit!
Gym and fitness memberships
Health cash plan
Massages, MOTs and more
Employee Assistance programme
Pension plan
Income protection
Life assurancePlease apply now for consideration!
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting you CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 48 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 48 months inactivity your CV will be deleted permanently from our database
We're hiring! Senior Legal Adviser - Litigation - Hybrid - London/ or Manchester Aon is recruiting a Senior Legal Adviser to join our Litigation team in the UK. This role is for an experienced UK-based lawyer with ability to access either our London or Manchester offices on a hybrid working basis. The Litigation team is part of the Aon UK law department and this team is primarily responsible for providing advice and risk management support in relation to professional negligence claims against all of Aon's solution lines. The role will principally be focussed on supporting our Wealth business, which provides pensions and investment advice to clients. However, we operate as one team across our range of businesses and opportunities for wider engagement and development will be available. There is high demand for our expertise in the litigation team and this team is often required to become involved in and advise on issues broader than active litigation. We need an experienced lawyer to support the team and to be responsible for overseeing some of the largest and most complex E&O and litigation matters in the UK. The team also does a large amount of pre-litigation work which, when it is done effectively, completely mitigates the potential for Aon to have any greater liability thus greatly reducing the risk of financial and reputational loss resulting from E&Os. About Aon Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. About the Role Your impact as Senior Legal Adviser: From time to time, our businesses receive claims or lawsuits that relate to professional negligence issues. For instance, this could be in our Risk business in relation to insurance broking services we provide to a client. Or it could be in our Wealth business in relation to pension scheme administration services that we provide to a client. Your role will be to support all of our business solution lines in relation to the investigation, defence and settlement of these claims and lawsuits. As Senior Legal Adviser, some of your responsibilities and opportunities will include: Advising on professional negligence and commercial disputes (in particular E&Os) Investigating matters that are reported to Aon Law as claims or circumstances that may give rise to a claim, and advising on steps to minimise or mitigate Aon's potential for liability Managing disputes with third parties or suppliers Advising on regulatory, legal and operational issues arising from time to time Appointing and overseeing the quality and fitness-for-purpose of legal advice provided by external lawyers and managing those relationships generally Providing regular case reports for management and boards Work on special projects and investigations that support any aspect of the service Aon Law provides to the business Attend mediations, settlement discussions and court hearings as appropriate Maintain an up to date knowledge of the law Providing legal and risk management training and advice to the businesses on how to mitigate or avoid E&Os Provide support to other Aon Law teams (such as Commercial Contracts and Employment) as required Opportunities to join networks of Aon lawyers around the globe engaging with senior business stakeholders to deliver on common goals as one team Provide mentoring and support to the more junior members of the litigation team and to maximise the development potential of the team. Work with other Aon Law colleagues to drive the development and improvement of initiatives that impact the wider Aon Law UK team. Lead projects to improve team know-how, systems and processes. Support other litigation team colleagues in their work. About you Your knowledge and expertise: Degree-level qualification or equivalent Qualification to practise as a lawyer (whether in the UK or abroad) Experience of insurance and/or pensions litigation and professional negligence claims. Experience balancing corporate risk with commercial awareness and opportunity Excellent drafting and negotiation skills with an eye for detail Excellent communication skills and the ability to gain the confidence of seniors and peers in your team and within the businesses you work for, and you are comfortable communicating by email, telephone and videoconference The ability to manage your time effectively work independently and without supervision, juggle multiple tasks and clients and prioritise, and to be flexible when priorities need to change Enthusiasm for working as part of a team of lawyers and in collaboration with business colleagues towards a common goal Willingness to learn about new areas of work and a logical and enquiring approach to new challenges Experience working in (or advising clients who are in) a regulated environment, including insurance, reinsurance, pensions, asset management and/or investment advisory Aptitude for providing user-friendly legal advice, knowhow and delivery of business-facing coaching/education Experience of developing strategic partnerships/collaboration with clients Salary and Benefits This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday. We also offer tremendous potential with a growing worldwide organisation. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Sep 21, 2022
Full time
We're hiring! Senior Legal Adviser - Litigation - Hybrid - London/ or Manchester Aon is recruiting a Senior Legal Adviser to join our Litigation team in the UK. This role is for an experienced UK-based lawyer with ability to access either our London or Manchester offices on a hybrid working basis. The Litigation team is part of the Aon UK law department and this team is primarily responsible for providing advice and risk management support in relation to professional negligence claims against all of Aon's solution lines. The role will principally be focussed on supporting our Wealth business, which provides pensions and investment advice to clients. However, we operate as one team across our range of businesses and opportunities for wider engagement and development will be available. There is high demand for our expertise in the litigation team and this team is often required to become involved in and advise on issues broader than active litigation. We need an experienced lawyer to support the team and to be responsible for overseeing some of the largest and most complex E&O and litigation matters in the UK. The team also does a large amount of pre-litigation work which, when it is done effectively, completely mitigates the potential for Aon to have any greater liability thus greatly reducing the risk of financial and reputational loss resulting from E&Os. About Aon Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. About the Role Your impact as Senior Legal Adviser: From time to time, our businesses receive claims or lawsuits that relate to professional negligence issues. For instance, this could be in our Risk business in relation to insurance broking services we provide to a client. Or it could be in our Wealth business in relation to pension scheme administration services that we provide to a client. Your role will be to support all of our business solution lines in relation to the investigation, defence and settlement of these claims and lawsuits. As Senior Legal Adviser, some of your responsibilities and opportunities will include: Advising on professional negligence and commercial disputes (in particular E&Os) Investigating matters that are reported to Aon Law as claims or circumstances that may give rise to a claim, and advising on steps to minimise or mitigate Aon's potential for liability Managing disputes with third parties or suppliers Advising on regulatory, legal and operational issues arising from time to time Appointing and overseeing the quality and fitness-for-purpose of legal advice provided by external lawyers and managing those relationships generally Providing regular case reports for management and boards Work on special projects and investigations that support any aspect of the service Aon Law provides to the business Attend mediations, settlement discussions and court hearings as appropriate Maintain an up to date knowledge of the law Providing legal and risk management training and advice to the businesses on how to mitigate or avoid E&Os Provide support to other Aon Law teams (such as Commercial Contracts and Employment) as required Opportunities to join networks of Aon lawyers around the globe engaging with senior business stakeholders to deliver on common goals as one team Provide mentoring and support to the more junior members of the litigation team and to maximise the development potential of the team. Work with other Aon Law colleagues to drive the development and improvement of initiatives that impact the wider Aon Law UK team. Lead projects to improve team know-how, systems and processes. Support other litigation team colleagues in their work. About you Your knowledge and expertise: Degree-level qualification or equivalent Qualification to practise as a lawyer (whether in the UK or abroad) Experience of insurance and/or pensions litigation and professional negligence claims. Experience balancing corporate risk with commercial awareness and opportunity Excellent drafting and negotiation skills with an eye for detail Excellent communication skills and the ability to gain the confidence of seniors and peers in your team and within the businesses you work for, and you are comfortable communicating by email, telephone and videoconference The ability to manage your time effectively work independently and without supervision, juggle multiple tasks and clients and prioritise, and to be flexible when priorities need to change Enthusiasm for working as part of a team of lawyers and in collaboration with business colleagues towards a common goal Willingness to learn about new areas of work and a logical and enquiring approach to new challenges Experience working in (or advising clients who are in) a regulated environment, including insurance, reinsurance, pensions, asset management and/or investment advisory Aptitude for providing user-friendly legal advice, knowhow and delivery of business-facing coaching/education Experience of developing strategic partnerships/collaboration with clients Salary and Benefits This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday. We also offer tremendous potential with a growing worldwide organisation. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Health and Wellbeing Case Managers Tewkesbury (Remote working available) £20,000-30,000 DOE Flexible work hours Monday-Friday Immediate starts available Do you enjoy have an interest in fitness/health and wellbeing? Are you looking to embark on a genuinely rewarding career? After impressive year on year growth, I am recruiting for four healthcare advisors and case managers to join a successful organisation who specialise in improving mental and physical health in the workplace. The successful candidates will be joining the healthcare team who are trained to become experts in their field. Duties Deliver strong customer service skills to all customers Demonstrating empathy and effective listening Follow assessment procedures for ill health or injury Managing multiple cases to meet customer deadlines and service standards Writing reports for clients Source and access the most appropriate treatment intervention via the NHS or private sector using the most effective method of funding applicable for the medical condition Work closely with the team members to create a tailored health care plan for the individual Ensure all information is accurately recorded The person A passion for helping people and providing excellent customer service Enjoy working in a varied role managing multiple cases Excellent communication skills both verbal and written Adopt an investigatory approach to cases Be highly organised Ability to understand the impact of work on an individual and the impact of ill health on an individual's ability to work Ability effectively manage workload to meet to deadlines and service standards Demonstrate analytical and problem-solving skills Experience/education in the following areas are advantageous: psychology, sports therapy, nutrition, physiotherapy, counselling, therapy, fitness, insurance, health and wellbeing An interest in health and wellbeing Benefits 33 days holiday, increasing with length of service Embark on a rewarding career within a forward-thinking organisation Access to healthcare professionals Pension Healthcare benefits Flexi-working hours Home working after probation Full training provided Career progression opportunities Large, modern, spacious office COM1
Sep 18, 2022
Full time
Health and Wellbeing Case Managers Tewkesbury (Remote working available) £20,000-30,000 DOE Flexible work hours Monday-Friday Immediate starts available Do you enjoy have an interest in fitness/health and wellbeing? Are you looking to embark on a genuinely rewarding career? After impressive year on year growth, I am recruiting for four healthcare advisors and case managers to join a successful organisation who specialise in improving mental and physical health in the workplace. The successful candidates will be joining the healthcare team who are trained to become experts in their field. Duties Deliver strong customer service skills to all customers Demonstrating empathy and effective listening Follow assessment procedures for ill health or injury Managing multiple cases to meet customer deadlines and service standards Writing reports for clients Source and access the most appropriate treatment intervention via the NHS or private sector using the most effective method of funding applicable for the medical condition Work closely with the team members to create a tailored health care plan for the individual Ensure all information is accurately recorded The person A passion for helping people and providing excellent customer service Enjoy working in a varied role managing multiple cases Excellent communication skills both verbal and written Adopt an investigatory approach to cases Be highly organised Ability to understand the impact of work on an individual and the impact of ill health on an individual's ability to work Ability effectively manage workload to meet to deadlines and service standards Demonstrate analytical and problem-solving skills Experience/education in the following areas are advantageous: psychology, sports therapy, nutrition, physiotherapy, counselling, therapy, fitness, insurance, health and wellbeing An interest in health and wellbeing Benefits 33 days holiday, increasing with length of service Embark on a rewarding career within a forward-thinking organisation Access to healthcare professionals Pension Healthcare benefits Flexi-working hours Home working after probation Full training provided Career progression opportunities Large, modern, spacious office COM1
Graduate Recruitment Consultant / Associate Recruitment Consultant - Industry Leading Training Programme - £30k OTE in year 1 We are looking for individuals who are driven, persuasive, organised and resilient to join our London office as Associate Recruitment Consultants. This is a versatile and people-orientated role that provides reward and recognition for your hard work. If you are progress-driven, financially motivated and looking to begin a career in an interesting, meritocratic and social environment, these are all things we offer at Venn Group! Surrounded by experience and knowledge, joining Venn Group as a Recruitment Consultant will ensure you are supported to be the best recruitment consultant you can be. Established in 2001, we are one of the most successful agencies in the UK, and all our talent is home grown. The role of a 360 recruiter at Venn Group is a fast paced, varied and challenging sales position where you will be involved in every aspect of the recruitment process. Success depends on understanding your clients and candidates' priorities and to do this effectively you will spend much of your time talking to them and building a partnership. We need people who will listen to our clients and candidates and pay attention to those small details that make a big difference. We look for team players with an eye for individual growth. The role of a 360 Recruitment Consultant at Venn Group involves: • Generating & maintaining business leads with clients through pro-active business development including phone calls, video calls, email and networking events • Building strong relationships with candidates to maintain and develop your network and talent pool • Learning about your sector to become a specialist as we pride ourselves on being a trusted recruitment advisor to industry leaders across the UK • Generating talent through job boards and social media channels • Managing individual targets and goals • Holding virtual and face to face client meetings and candidate interviews A career with benefits: Alongside a competitive basic salary plus unlimited commission structure which rewards both team and individual success, we offer: • A transparent career path via our 'Pathways & Milestones' progression model • Discounted gym membership scheme with Fitness First • Flexible home working • 22 days annual leave (+bank holidays), increasing by 1 day each year up to 30 days • Company pension scheme • Private BUPA healthcare & Health Assured Employee Assistance Programme • Employee led Diversity and Inclusion forum • Two charity days per year to use for volunteering • Regular social events, Fizzy Fridays, Team Nights out • Your birthday off! • Top biller and Milestone Rewards & Incentives We will invest in you, so previous sales experience is beneficial but not essential. Developing our employees is our future, and our structured training programme strikes a balance between off the desk learning and on the job experience. Our unique team-based environment means there really is always someone there to support, guide and mentor you. If you're interested in knowing more, or are looking to secure a jcareer in Recruitment, send your CV over to us now!
Feb 27, 2022
Full time
Graduate Recruitment Consultant / Associate Recruitment Consultant - Industry Leading Training Programme - £30k OTE in year 1 We are looking for individuals who are driven, persuasive, organised and resilient to join our London office as Associate Recruitment Consultants. This is a versatile and people-orientated role that provides reward and recognition for your hard work. If you are progress-driven, financially motivated and looking to begin a career in an interesting, meritocratic and social environment, these are all things we offer at Venn Group! Surrounded by experience and knowledge, joining Venn Group as a Recruitment Consultant will ensure you are supported to be the best recruitment consultant you can be. Established in 2001, we are one of the most successful agencies in the UK, and all our talent is home grown. The role of a 360 recruiter at Venn Group is a fast paced, varied and challenging sales position where you will be involved in every aspect of the recruitment process. Success depends on understanding your clients and candidates' priorities and to do this effectively you will spend much of your time talking to them and building a partnership. We need people who will listen to our clients and candidates and pay attention to those small details that make a big difference. We look for team players with an eye for individual growth. The role of a 360 Recruitment Consultant at Venn Group involves: • Generating & maintaining business leads with clients through pro-active business development including phone calls, video calls, email and networking events • Building strong relationships with candidates to maintain and develop your network and talent pool • Learning about your sector to become a specialist as we pride ourselves on being a trusted recruitment advisor to industry leaders across the UK • Generating talent through job boards and social media channels • Managing individual targets and goals • Holding virtual and face to face client meetings and candidate interviews A career with benefits: Alongside a competitive basic salary plus unlimited commission structure which rewards both team and individual success, we offer: • A transparent career path via our 'Pathways & Milestones' progression model • Discounted gym membership scheme with Fitness First • Flexible home working • 22 days annual leave (+bank holidays), increasing by 1 day each year up to 30 days • Company pension scheme • Private BUPA healthcare & Health Assured Employee Assistance Programme • Employee led Diversity and Inclusion forum • Two charity days per year to use for volunteering • Regular social events, Fizzy Fridays, Team Nights out • Your birthday off! • Top biller and Milestone Rewards & Incentives We will invest in you, so previous sales experience is beneficial but not essential. Developing our employees is our future, and our structured training programme strikes a balance between off the desk learning and on the job experience. Our unique team-based environment means there really is always someone there to support, guide and mentor you. If you're interested in knowing more, or are looking to secure a jcareer in Recruitment, send your CV over to us now!
Our client is a leading health club operator in the UK. They currently have an exciting opportunity and are looking to recruit a sales executive for their exclusive facility in the heart of York. Details of Position: As a sales advisor you are responsible for generating and handling new membership enquiries (both face-to-face and over the telephone), completing tours with prospective members, administering new memberships and helping to ensure that members achieve their health and fitness goals. Requirements of the successful applicant: Excellent communication skills with experience in sales or a customer-focussed position is a must. We recruit based on experience and personality, and whilst full training will be given, we're looking for a team player with a professional approach and an outgoing enthusiastic personality.
Feb 23, 2022
Full time
Our client is a leading health club operator in the UK. They currently have an exciting opportunity and are looking to recruit a sales executive for their exclusive facility in the heart of York. Details of Position: As a sales advisor you are responsible for generating and handling new membership enquiries (both face-to-face and over the telephone), completing tours with prospective members, administering new memberships and helping to ensure that members achieve their health and fitness goals. Requirements of the successful applicant: Excellent communication skills with experience in sales or a customer-focussed position is a must. We recruit based on experience and personality, and whilst full training will be given, we're looking for a team player with a professional approach and an outgoing enthusiastic personality.
Job Description: Inbound Sales Advisor Manchester (Salford Quays M50 3SP) Starting salary - £21,500 + Monthly paid bonus (OTE £27,000) plus extensive Bupa benefits Permanent - Full Time - 37.5 hours per week (Mon-Fri, 1 in 4 Saturdays) Hybrid home and office working options available once signed off and competent - This is not a full time remote working position For a quick apply option, click HERE or visit Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. Looking for a Sales role with a difference? At Bupa everyone's welcome. Our Sales team offer an inclusive environment where everyone is supported to succeed and bring their true self to work. Based in the heart of the vibrant Media City our Sales team generate keep our business moving forward. We have no shareholders. We reinvest all our profits back into our business so we can continue to deliver exceptional healthcare while making a more sustainable world. Want to join us on our journey? As a Sales Advisor you'll speak to potential customers, guiding them through our products and services and by supporting them in choosing the best level of healthcare cover for themselves and people important to them. What do you get in return? Well, we'll give you all the training and support you need to succeed and reward you with a generous commission structure, team incentives and a host of great benefits. Coupled with structured training and development plans alongside the opportunity to undertake a sales apprenticeship we'll offer you clear progression routes to build your skills as a coach or a manager, or support you to develop your career in other areas of our business. Helping you grow your career at a company that's all about its people. What you'll do: Take calls from potential customers, guiding them through our products and helping them find a solution that is right for them Be an advocate for Bupa's products and services, upselling and explaining the benefits to our customers overall wellbeing Navigate through multiple systems while on a call, quickly switching between them to provide the customer with the information they need in a timely manner Deliver exceptional customer service at all times, ensuring each caller has a great experience whether it's the first or last call of the day Maintain high professional standards at all times and abide by all regulatory requirements What you'll bring: Previous sales experience in a target driven, customer focussed environment Strong IT skills, you'll need to quickly navigate between various systems while speaking to potential customers The flexibility to adapt and think on your feet and the resilience to bounce back if you don't get a sale Great listening and communication skills with the ability to quickly build a rapport with potential customers Self-motivation, with passion for hitting and exceeding targets and earning commission Why Bupa? We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers. Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. As an Inbound Sales Advisor you'll be eligible for: Discounted access to Gympass, a flexible, monthly subscription service with live classes, fitness apps and 1-21 sessions 25 days holiday, increasing through length of service, with option to buy or sell An enhanced pension plan with up to 12% employer contributions and life insurance Various discounts online from shopping, entertainment, eating out and more Free local parking and access to a season ticket loan for public transport Bupa health insurance as a benefit in kind Diversity and Inclusion Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We'll make sure you are treated fairly regardless of disability or circumstance. That's why we're happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them. Whether you've found your feet or are discovering a new path. Welcome to a place that celebrates you. This isn't where you've been. This is where you're going. This is what we have belief in. Time Type: Full time Job Posting End Date 13 Dec 2021
Dec 08, 2021
Full time
Job Description: Inbound Sales Advisor Manchester (Salford Quays M50 3SP) Starting salary - £21,500 + Monthly paid bonus (OTE £27,000) plus extensive Bupa benefits Permanent - Full Time - 37.5 hours per week (Mon-Fri, 1 in 4 Saturdays) Hybrid home and office working options available once signed off and competent - This is not a full time remote working position For a quick apply option, click HERE or visit Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. Looking for a Sales role with a difference? At Bupa everyone's welcome. Our Sales team offer an inclusive environment where everyone is supported to succeed and bring their true self to work. Based in the heart of the vibrant Media City our Sales team generate keep our business moving forward. We have no shareholders. We reinvest all our profits back into our business so we can continue to deliver exceptional healthcare while making a more sustainable world. Want to join us on our journey? As a Sales Advisor you'll speak to potential customers, guiding them through our products and services and by supporting them in choosing the best level of healthcare cover for themselves and people important to them. What do you get in return? Well, we'll give you all the training and support you need to succeed and reward you with a generous commission structure, team incentives and a host of great benefits. Coupled with structured training and development plans alongside the opportunity to undertake a sales apprenticeship we'll offer you clear progression routes to build your skills as a coach or a manager, or support you to develop your career in other areas of our business. Helping you grow your career at a company that's all about its people. What you'll do: Take calls from potential customers, guiding them through our products and helping them find a solution that is right for them Be an advocate for Bupa's products and services, upselling and explaining the benefits to our customers overall wellbeing Navigate through multiple systems while on a call, quickly switching between them to provide the customer with the information they need in a timely manner Deliver exceptional customer service at all times, ensuring each caller has a great experience whether it's the first or last call of the day Maintain high professional standards at all times and abide by all regulatory requirements What you'll bring: Previous sales experience in a target driven, customer focussed environment Strong IT skills, you'll need to quickly navigate between various systems while speaking to potential customers The flexibility to adapt and think on your feet and the resilience to bounce back if you don't get a sale Great listening and communication skills with the ability to quickly build a rapport with potential customers Self-motivation, with passion for hitting and exceeding targets and earning commission Why Bupa? We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers. Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. As an Inbound Sales Advisor you'll be eligible for: Discounted access to Gympass, a flexible, monthly subscription service with live classes, fitness apps and 1-21 sessions 25 days holiday, increasing through length of service, with option to buy or sell An enhanced pension plan with up to 12% employer contributions and life insurance Various discounts online from shopping, entertainment, eating out and more Free local parking and access to a season ticket loan for public transport Bupa health insurance as a benefit in kind Diversity and Inclusion Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We'll make sure you are treated fairly regardless of disability or circumstance. That's why we're happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them. Whether you've found your feet or are discovering a new path. Welcome to a place that celebrates you. This isn't where you've been. This is where you're going. This is what we have belief in. Time Type: Full time Job Posting End Date 13 Dec 2021
Job Description: Customer Service Advisor Staines, Middlesex (TW18 3DZ) & Home based (Only 1 day in the office every fortnight once competent) Permanent £21,500 rising to £23,000 after 12 months Monthly performance-based bonus of up to £175 Full time 37.5 hours per week Shifts between 8am - 8pm Mon-Fri, 1 in 4 Saturdays 8am - 4pm Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. Role Overview As a Customer Service Advisor, you'll be the first point of contact for our customers. Our members will call for a variety of reasons from sprained ankles to life threatening illnesses, but you'll need to treat each call with the same level of care and compassion as the last. It can be challenging at times, you'll need to authorise or decline treatment in line with policy coverage but if you can bring us the empathy and resilience we need then we can help you build a career at a company that's all about its people. Once you've completed your induction, training and are competent in your role at our state-of-the-art offices in Staines you'll benefit from hybrid working, only needing to go into the office once a fortnight. Giving you the freedom to work from home and maintain a great work life balance. However if you'd like to come into the office more often, that's fine too! We do need to still provide a great service to our customers though, so working from home cannot impact your ability to serve our customers or adhere to the regulatory requirements of the role. What you'll do: Support customer enquiries through both inbound and outbound calls, ensuring each customer has a great experience whether it's the first call of the day or the last Pre-authorise or decline treatment in line with Bupa policy coverage, responding with empathy at all times Accurately maintain our customer database, ensuring all conversations and outcomes are recorded Maintain high professional standards at all times and abide by all regulatory requirements What you'll bring: Our customer service colleagues come from all walks of life with varying levels of experience. No matter our age, background or history we all believe in providing great customer service and have a passion for helping others. Some of the skills you'll need to succeed as a Customer Service Advisor are: Great listening and communication skills with the ability to respond with empathy A mix of flexibility and resilience to deal with a variety of enquiries Confidence using a PC and the ability to multitask though we have a range of support tools designed to help you on the phone with customers. An enthusiastic, positive attitude with a real desire to help others Why Bupa? We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers. Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. As a Customer Service Advisor you'll be eligible for: 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Annual performance-based bonus Discounted access to Gympass, a flexible, monthly subscription service with live classes, fitness apps and 1-21 sessions Various other benefits and online discounts Free local parking and access to a season ticket loan for public transport Diversity and Inclusion Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We'll make sure you are treated fairly regardless of disability or circumstance. That's why we're happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them. Whether you've found your feet or are discovering a new path. Welcome to a place that celebrates you. This isn't where you've been. This is where you're going. This is what we have belief in. Time Type: Full time Job Posting End Date 31 Jan 2022
Dec 04, 2021
Full time
Job Description: Customer Service Advisor Staines, Middlesex (TW18 3DZ) & Home based (Only 1 day in the office every fortnight once competent) Permanent £21,500 rising to £23,000 after 12 months Monthly performance-based bonus of up to £175 Full time 37.5 hours per week Shifts between 8am - 8pm Mon-Fri, 1 in 4 Saturdays 8am - 4pm Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. Role Overview As a Customer Service Advisor, you'll be the first point of contact for our customers. Our members will call for a variety of reasons from sprained ankles to life threatening illnesses, but you'll need to treat each call with the same level of care and compassion as the last. It can be challenging at times, you'll need to authorise or decline treatment in line with policy coverage but if you can bring us the empathy and resilience we need then we can help you build a career at a company that's all about its people. Once you've completed your induction, training and are competent in your role at our state-of-the-art offices in Staines you'll benefit from hybrid working, only needing to go into the office once a fortnight. Giving you the freedom to work from home and maintain a great work life balance. However if you'd like to come into the office more often, that's fine too! We do need to still provide a great service to our customers though, so working from home cannot impact your ability to serve our customers or adhere to the regulatory requirements of the role. What you'll do: Support customer enquiries through both inbound and outbound calls, ensuring each customer has a great experience whether it's the first call of the day or the last Pre-authorise or decline treatment in line with Bupa policy coverage, responding with empathy at all times Accurately maintain our customer database, ensuring all conversations and outcomes are recorded Maintain high professional standards at all times and abide by all regulatory requirements What you'll bring: Our customer service colleagues come from all walks of life with varying levels of experience. No matter our age, background or history we all believe in providing great customer service and have a passion for helping others. Some of the skills you'll need to succeed as a Customer Service Advisor are: Great listening and communication skills with the ability to respond with empathy A mix of flexibility and resilience to deal with a variety of enquiries Confidence using a PC and the ability to multitask though we have a range of support tools designed to help you on the phone with customers. An enthusiastic, positive attitude with a real desire to help others Why Bupa? We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers. Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. As a Customer Service Advisor you'll be eligible for: 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Annual performance-based bonus Discounted access to Gympass, a flexible, monthly subscription service with live classes, fitness apps and 1-21 sessions Various other benefits and online discounts Free local parking and access to a season ticket loan for public transport Diversity and Inclusion Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We'll make sure you are treated fairly regardless of disability or circumstance. That's why we're happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them. Whether you've found your feet or are discovering a new path. Welcome to a place that celebrates you. This isn't where you've been. This is where you're going. This is what we have belief in. Time Type: Full time Job Posting End Date 31 Jan 2022