Clerical Officer, Temporary, £13.87 per hour Your new company Hays is working alongside the Northern Ireland Assembly to recruit for a temporary Clerical Officer to provide high quality customer service to a diverse range of customers, both internal and external. Your new role Providing high quality customer service to a diverse range of customers, both internal and external.Managing own work to ensure the delivery of objectives.Providing accurate information in a professional and helpful manner by referring to organisational policies and procedures.Providing high quality and timely administrative support where required, for example filing and photocopying, diary management etc.Inputting data and maintaining a range of databases, spreadsheets and electronic filing systems to aid the storage and retrieval of electronic documents.Recording and distribution of correspondence, emails, incoming mail / post, monitoring and managing electronic mailboxes and dealing with routine correspondence accurately and promptly and forwarding to relevant staff as appropriate.Organising and providing support to meetings, events and visits including issuing papers, ordering hospitality, meeting and greeting external visitors and officials, and responding to any housekeeping queries that they may have e.g. the format of the meeting.Recording information to support the production of minutes and draft minutes e.g. timings of each agenda item and attendance of witnesses.Assisting in gathering and collating information.Effectively using Microsoft Office and bespoke internal Assembly software systems and databases to prepare documents.Maintaining hard copy and electronic information systems to ensure a clear and organised file of all correspondence, papers, minutes, agendas.Checking and processing invoices for payment through electronic payment system.Complying with all Assembly Commission's staff policies and procedures including Equal Opportunities and Dignity at Work policies and procedures.Carrying out other duties that the Assembly Commission reasonably requires of you. What you'll need to succeed 1. GCE 'A' level grade A -C in 2 separate subjects and 5 GCSEs grade A -C including English Language and Mathematics. Applications will be considered from applicants with formal qualifications of an equivalent or higher standard to those stated.AND2. At least 2 years' experience in an administrative role of:a) Using effective oral and written skills to communicate effectively with a diverse range of people at all levels, including team members, members of the public, customers and managers.b) Organising workload and giving attention to detail to produce accurate, high quality work to deadlines.c) Effectively using Microsoft Office to prepare documents and respond to correspondence.OR3. At least 4 years' experience in an administrative role of a) - c) What you'll get in return £13.87 per hourTemporary with the possibility of extensionFull time postOnline timesheets with weekly payAccess to retailer discountsAccess to thousands of learning and development courses What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 18, 2024
Seasonal
Clerical Officer, Temporary, £13.87 per hour Your new company Hays is working alongside the Northern Ireland Assembly to recruit for a temporary Clerical Officer to provide high quality customer service to a diverse range of customers, both internal and external. Your new role Providing high quality customer service to a diverse range of customers, both internal and external.Managing own work to ensure the delivery of objectives.Providing accurate information in a professional and helpful manner by referring to organisational policies and procedures.Providing high quality and timely administrative support where required, for example filing and photocopying, diary management etc.Inputting data and maintaining a range of databases, spreadsheets and electronic filing systems to aid the storage and retrieval of electronic documents.Recording and distribution of correspondence, emails, incoming mail / post, monitoring and managing electronic mailboxes and dealing with routine correspondence accurately and promptly and forwarding to relevant staff as appropriate.Organising and providing support to meetings, events and visits including issuing papers, ordering hospitality, meeting and greeting external visitors and officials, and responding to any housekeeping queries that they may have e.g. the format of the meeting.Recording information to support the production of minutes and draft minutes e.g. timings of each agenda item and attendance of witnesses.Assisting in gathering and collating information.Effectively using Microsoft Office and bespoke internal Assembly software systems and databases to prepare documents.Maintaining hard copy and electronic information systems to ensure a clear and organised file of all correspondence, papers, minutes, agendas.Checking and processing invoices for payment through electronic payment system.Complying with all Assembly Commission's staff policies and procedures including Equal Opportunities and Dignity at Work policies and procedures.Carrying out other duties that the Assembly Commission reasonably requires of you. What you'll need to succeed 1. GCE 'A' level grade A -C in 2 separate subjects and 5 GCSEs grade A -C including English Language and Mathematics. Applications will be considered from applicants with formal qualifications of an equivalent or higher standard to those stated.AND2. At least 2 years' experience in an administrative role of:a) Using effective oral and written skills to communicate effectively with a diverse range of people at all levels, including team members, members of the public, customers and managers.b) Organising workload and giving attention to detail to produce accurate, high quality work to deadlines.c) Effectively using Microsoft Office to prepare documents and respond to correspondence.OR3. At least 4 years' experience in an administrative role of a) - c) What you'll get in return £13.87 per hourTemporary with the possibility of extensionFull time postOnline timesheets with weekly payAccess to retailer discountsAccess to thousands of learning and development courses What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Project Officer (Community Assets Transfer Development) - Narberth - Fixed Term Contract to 31st Dec 2024 Your new company Your new company is a well-established organisation based in the heart of Narberth. My client is looking for a proactive individual to join their team as a Project Officer. They are on the lookout for an individual who possesses a full driving licence and access to an appropriate vehicle. Your new role Your new role as Project Officer is a varied role which will require you to support communities in the local county who are ready to develop a community cooperative or social enterprise to ensure that local assets are not lost to the community. You will be responsible for a variety of tasks. Your responsibilities will include but not be limited to: working with local partners to understand the geography, demography, assets and challenges in the area, building effective relationships with communities, strategic partners and working closely with the project manager. You will also be responsible for providing ongoing support to emerging businesses and community enterprise leaders, supporting the creation of a new network of community-led assets across the county, planning and delivering promotional activity for the project and attending appropriate training courses, workshops, seminars and other conferences to meet identified needs. What you'll need to succeed The successful candidate will be an individual who has experience of working on projects and has knowledge of strategic context. They will be an individual who is able to work on their own initiative and be confident in an environment where they will be expected to perform public speaking. They must be a reliable and well-organised individual who is flexible. The successful candidate will also be prepared to undertake a basic DBS check and possess a current full driving licence and access to a vehicle for work. What you'll get in return IN return, you will receive a competitive salary of £27,400 (FTE). This vacancy is for a fixed-term contract until the 31st December 2024. The working hours for this role are Monday to Friday 9-5. You will have the opportunity to work on a hybrid basis with a minimum of 60% in the office. The organisation offers holiday entitlement of 25 days plus Bank Holidays and a generous pension scheme. There is also free parking on site. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 18, 2024
Full time
Project Officer (Community Assets Transfer Development) - Narberth - Fixed Term Contract to 31st Dec 2024 Your new company Your new company is a well-established organisation based in the heart of Narberth. My client is looking for a proactive individual to join their team as a Project Officer. They are on the lookout for an individual who possesses a full driving licence and access to an appropriate vehicle. Your new role Your new role as Project Officer is a varied role which will require you to support communities in the local county who are ready to develop a community cooperative or social enterprise to ensure that local assets are not lost to the community. You will be responsible for a variety of tasks. Your responsibilities will include but not be limited to: working with local partners to understand the geography, demography, assets and challenges in the area, building effective relationships with communities, strategic partners and working closely with the project manager. You will also be responsible for providing ongoing support to emerging businesses and community enterprise leaders, supporting the creation of a new network of community-led assets across the county, planning and delivering promotional activity for the project and attending appropriate training courses, workshops, seminars and other conferences to meet identified needs. What you'll need to succeed The successful candidate will be an individual who has experience of working on projects and has knowledge of strategic context. They will be an individual who is able to work on their own initiative and be confident in an environment where they will be expected to perform public speaking. They must be a reliable and well-organised individual who is flexible. The successful candidate will also be prepared to undertake a basic DBS check and possess a current full driving licence and access to a vehicle for work. What you'll get in return IN return, you will receive a competitive salary of £27,400 (FTE). This vacancy is for a fixed-term contract until the 31st December 2024. The working hours for this role are Monday to Friday 9-5. You will have the opportunity to work on a hybrid basis with a minimum of 60% in the office. The organisation offers holiday entitlement of 25 days plus Bank Holidays and a generous pension scheme. There is also free parking on site. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Business support Officer, temporary, Darlington Your new company A public sector organisation based in Darlington is looking for a motivated and experienced Business Support Officer for an exciting opportunity working as part of a busy, friendly team on a full-time, temporary basis. Your new role The Business Support Officer spends their time working onsite in their busy office based in Darlington.As the Business Support Officer, your job will be to assist in the achievement of business objectives by providing effective administrative support.You will work in collaboration with the Administrators to support the team with statistical information, capturing accurate data and providing a customer focussed service, responding to enquiries from internal and external customers including the general public. Main duties and responsibilities will include: Produce general correspondence, letters, memoranda, reports, minutes and statistical information etc. using a range of IT software packages. Receive, sort, handle and distribute mail, deliveries and property as necessary. Input, retrieve and present data using the ICT systems. To provide a customer focused service and respond to enquiries from internal and external customers including the general public. Maintain and operate efficient and effective record keeping and filing systems, ensuring they are updated and items stored, disposed of and retrieved when appropriate. Carry out research and liaise with service providers to ensure appropriate, adequate and efficient supply of goods and services to maintain operational effectiveness. To raise orders through the financial system or use of the credit card for the purchase of goods, travel, accommodation and other services. To process accounts and claims including the collection of monies and issuing of receipts and other basic budgetary requirements. What you'll need to succeed Previous Administration experience in a similar environment. Excellent literacy and numerical skills Experience with IT systems including Microsoft Office, excel, word, outlook Ability to work under pressure to meet tight deadlines Ability to work on own initiative as well as part of a team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 18, 2024
Seasonal
Business support Officer, temporary, Darlington Your new company A public sector organisation based in Darlington is looking for a motivated and experienced Business Support Officer for an exciting opportunity working as part of a busy, friendly team on a full-time, temporary basis. Your new role The Business Support Officer spends their time working onsite in their busy office based in Darlington.As the Business Support Officer, your job will be to assist in the achievement of business objectives by providing effective administrative support.You will work in collaboration with the Administrators to support the team with statistical information, capturing accurate data and providing a customer focussed service, responding to enquiries from internal and external customers including the general public. Main duties and responsibilities will include: Produce general correspondence, letters, memoranda, reports, minutes and statistical information etc. using a range of IT software packages. Receive, sort, handle and distribute mail, deliveries and property as necessary. Input, retrieve and present data using the ICT systems. To provide a customer focused service and respond to enquiries from internal and external customers including the general public. Maintain and operate efficient and effective record keeping and filing systems, ensuring they are updated and items stored, disposed of and retrieved when appropriate. Carry out research and liaise with service providers to ensure appropriate, adequate and efficient supply of goods and services to maintain operational effectiveness. To raise orders through the financial system or use of the credit card for the purchase of goods, travel, accommodation and other services. To process accounts and claims including the collection of monies and issuing of receipts and other basic budgetary requirements. What you'll need to succeed Previous Administration experience in a similar environment. Excellent literacy and numerical skills Experience with IT systems including Microsoft Office, excel, word, outlook Ability to work under pressure to meet tight deadlines Ability to work on own initiative as well as part of a team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Stockport Council are seeking a Business Support Officer on a full time, temporary basis. Contract: Initially until 31/08/24 Location: Edward Street, Stockport Hours: 37 per week, 08:30-17:00 Monday to Friday Main Purpose of the Job To be a member of the Adult Social Care Front Door Team who are the first point of contact for enquiries to Social Care, providing a responsive and effective service and ensuring all customer contacts are handled in a professional and appropriate manner. To effectively record information received into appropriate referrals for internal and external teams and offer information advice and guidance to colleagues and customers on referrals and services. Key Responsibilities To act as the first point of contact for Adult Social Care To accurately evaluate and record customer needs and respond appropriately, within agreed policies, guidelines, and procedures. To provide information, advice, and guidance in a timely and efficient manner. To work effectively with Adult Social Care, service providers and other partners. To respond in a positive manner to enquiries from customer contact, by phone, letter, email, in person. To accurately identify problems, including risk, and handle difficult or aggressive situations and escalate accordingly to Front Door Managers. To work positively and inclusively with colleagues and customers so that the Council provides a workplace to deliver a service that does not discriminate against people on the grounds of their age, disability, gender reassignment, marriage, civil partnership, pregnancy, maternity, race, religion, belief, sex, or sexual orientation. To fulfil personal requirements, where appropriate, with regards to Council policies and procedures, standards of attendance, health, safety and welfare, customer care, emergency, evacuation, security, and promotion of the Council's priorities. About you Experience of working within a customer service environment and providing effective service. Analytical skills with the ability to interpret information and identify inaccuracies. Experience of working in a local government, public sector, or similar service environment. Effective verbal, written and presentational communication skills. A knowledge and understanding of Adult Social Care and/or partner agencies. Effective interpersonal skills, working with colleagues to achieve positive outcomes. Effective organisational skills and experience of working in a fast-paced environment.
May 18, 2024
Full time
Stockport Council are seeking a Business Support Officer on a full time, temporary basis. Contract: Initially until 31/08/24 Location: Edward Street, Stockport Hours: 37 per week, 08:30-17:00 Monday to Friday Main Purpose of the Job To be a member of the Adult Social Care Front Door Team who are the first point of contact for enquiries to Social Care, providing a responsive and effective service and ensuring all customer contacts are handled in a professional and appropriate manner. To effectively record information received into appropriate referrals for internal and external teams and offer information advice and guidance to colleagues and customers on referrals and services. Key Responsibilities To act as the first point of contact for Adult Social Care To accurately evaluate and record customer needs and respond appropriately, within agreed policies, guidelines, and procedures. To provide information, advice, and guidance in a timely and efficient manner. To work effectively with Adult Social Care, service providers and other partners. To respond in a positive manner to enquiries from customer contact, by phone, letter, email, in person. To accurately identify problems, including risk, and handle difficult or aggressive situations and escalate accordingly to Front Door Managers. To work positively and inclusively with colleagues and customers so that the Council provides a workplace to deliver a service that does not discriminate against people on the grounds of their age, disability, gender reassignment, marriage, civil partnership, pregnancy, maternity, race, religion, belief, sex, or sexual orientation. To fulfil personal requirements, where appropriate, with regards to Council policies and procedures, standards of attendance, health, safety and welfare, customer care, emergency, evacuation, security, and promotion of the Council's priorities. About you Experience of working within a customer service environment and providing effective service. Analytical skills with the ability to interpret information and identify inaccuracies. Experience of working in a local government, public sector, or similar service environment. Effective verbal, written and presentational communication skills. A knowledge and understanding of Adult Social Care and/or partner agencies. Effective interpersonal skills, working with colleagues to achieve positive outcomes. Effective organisational skills and experience of working in a fast-paced environment.
Frazer Jones is partnering with a leading organisation in Bath to help them recruit an HR Shared Services Officer. This is a fantastic role for someone who enjoys working within HR Shared Services, dealing with all first line support and transactional HR activity. It's a fast paced and high-volume role where you will be part of a fun and ambitious team! My client offers a great working environment, click apply for full job details
May 18, 2024
Full time
Frazer Jones is partnering with a leading organisation in Bath to help them recruit an HR Shared Services Officer. This is a fantastic role for someone who enjoys working within HR Shared Services, dealing with all first line support and transactional HR activity. It's a fast paced and high-volume role where you will be part of a fun and ambitious team! My client offers a great working environment, click apply for full job details
Please follow link through to advert. Role closes to apply 11:55 pm on Thursday 30th May 2024 About the Team Large Business (LB) is responsible for around 2,000 of the largest businesses that pay a significant proportion of the total business taxes and duties that HMRC collects. The Litigation Team within LB is responsible for transitioning tax and duty investigations into litigation where disputes cannot be settled by agreement. Our work currently includes transfer pricing, diverted profits, and other international direct tax risks, but we are in the process of growing our scope to cover litigation of other taxes and duties. The team is a mix of tax professionals and litigation support officers who are generally recent law graduates. We work closely with the investigation teams, technical/policy specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally, to prepare cases for the First-tier Tribunal (Tax) and beyond. About the Role HMRC is offering an exciting opportunity to join the Litigation Team as a Litigation Support Officer based in either Bristol, Edinburgh, Leeds or Manchester. Joining one of the largest Civil Service departments and work in a fast multifaceted environment where they will support HMRC s tax professionals and lawyers in providing high quality services. The post offers excellent professional and personal development opportunities. HMRC normally seeks to settle tax disputes by reaching agreement thought negotiation. However, where this is not possible resolution may be via litigation. The LB Litigation Team becomes involved in a case as a decision is taken to litigate, and at this point, a sub team is formed which will include yourself and experienced tax professionals from the LB Litigation team who will direct and support your work. Collaborating with the existing investigation team, head office policy/technical specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally. Using your legal and litigation experience to help the team prepare those cases for hearings before the First-tier Tribunal (Tax). Crafting and preparing evidential material and to ensure that this is identified, organised and in a format suitable for submission to the Tribunal, sometimes at very short notice. This is a challenging, but ultimately highly rewarding role, requiring you to: Work flexibly and as part of a team, working with and maintaining good relationships with colleagues and customers. Have determination to ensure the completion of tasks and take ownership for your own area of work. Have good interpersonal skills and dedication to ensuring deadlines are met. Developing on your good level of knowledge, skills and understanding and work as part of multidisciplinary teams formed from across HMRC. Both the LB Litigation Team, and the wider HMRC teams with which you will work, are geographically disperse. Most meetings are via online conferencing but there will be occasions when travel is required. Person Specification Specific duties vary but will include some of the following: Review and collate documentation acquired during investigations. Prepare fact papers, chronologies and assisting with the preparation of witness statements. Identify relevant documents and produce bundles for submission to the Tribunal, providing support with the drafting of statements of case and other key documents for submission to the Tribunal. Attend meetings with external legal advisors (Counsel) and prepare notes of discussions whilst engaging with external expert advisors/witnesses. Gaining quick understanding of our specialist processes that are key to the delivery of work in the area to which you are appointed. Essential Criteria Demonstrating qualifications to degree level in law or who have completed a Graduate Diploma in Law, have achieved CILEx level 6 or completed a pre-PEAT training contract OR recent and meaningful experience as a paralegal in a litigation environment. Flexibility while working, as part of a team whilst working with and maintaining good relationships with colleagues and customers. Using phenomenal communication and listening skills to meet deadlines and manage your own workload responsibly. Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Making Effective Decisions Working Together Technical skills We'll assess you against these technical skills during the selection process: You will be asked to give a presentation to demonstrate your ability to distinguish fact from assertion or speculation through reviewing a short written statement. Further details will be provided to you prior to the interview.
May 18, 2024
Full time
Please follow link through to advert. Role closes to apply 11:55 pm on Thursday 30th May 2024 About the Team Large Business (LB) is responsible for around 2,000 of the largest businesses that pay a significant proportion of the total business taxes and duties that HMRC collects. The Litigation Team within LB is responsible for transitioning tax and duty investigations into litigation where disputes cannot be settled by agreement. Our work currently includes transfer pricing, diverted profits, and other international direct tax risks, but we are in the process of growing our scope to cover litigation of other taxes and duties. The team is a mix of tax professionals and litigation support officers who are generally recent law graduates. We work closely with the investigation teams, technical/policy specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally, to prepare cases for the First-tier Tribunal (Tax) and beyond. About the Role HMRC is offering an exciting opportunity to join the Litigation Team as a Litigation Support Officer based in either Bristol, Edinburgh, Leeds or Manchester. Joining one of the largest Civil Service departments and work in a fast multifaceted environment where they will support HMRC s tax professionals and lawyers in providing high quality services. The post offers excellent professional and personal development opportunities. HMRC normally seeks to settle tax disputes by reaching agreement thought negotiation. However, where this is not possible resolution may be via litigation. The LB Litigation Team becomes involved in a case as a decision is taken to litigate, and at this point, a sub team is formed which will include yourself and experienced tax professionals from the LB Litigation team who will direct and support your work. Collaborating with the existing investigation team, head office policy/technical specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally. Using your legal and litigation experience to help the team prepare those cases for hearings before the First-tier Tribunal (Tax). Crafting and preparing evidential material and to ensure that this is identified, organised and in a format suitable for submission to the Tribunal, sometimes at very short notice. This is a challenging, but ultimately highly rewarding role, requiring you to: Work flexibly and as part of a team, working with and maintaining good relationships with colleagues and customers. Have determination to ensure the completion of tasks and take ownership for your own area of work. Have good interpersonal skills and dedication to ensuring deadlines are met. Developing on your good level of knowledge, skills and understanding and work as part of multidisciplinary teams formed from across HMRC. Both the LB Litigation Team, and the wider HMRC teams with which you will work, are geographically disperse. Most meetings are via online conferencing but there will be occasions when travel is required. Person Specification Specific duties vary but will include some of the following: Review and collate documentation acquired during investigations. Prepare fact papers, chronologies and assisting with the preparation of witness statements. Identify relevant documents and produce bundles for submission to the Tribunal, providing support with the drafting of statements of case and other key documents for submission to the Tribunal. Attend meetings with external legal advisors (Counsel) and prepare notes of discussions whilst engaging with external expert advisors/witnesses. Gaining quick understanding of our specialist processes that are key to the delivery of work in the area to which you are appointed. Essential Criteria Demonstrating qualifications to degree level in law or who have completed a Graduate Diploma in Law, have achieved CILEx level 6 or completed a pre-PEAT training contract OR recent and meaningful experience as a paralegal in a litigation environment. Flexibility while working, as part of a team whilst working with and maintaining good relationships with colleagues and customers. Using phenomenal communication and listening skills to meet deadlines and manage your own workload responsibly. Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Making Effective Decisions Working Together Technical skills We'll assess you against these technical skills during the selection process: You will be asked to give a presentation to demonstrate your ability to distinguish fact from assertion or speculation through reviewing a short written statement. Further details will be provided to you prior to the interview.
Are you a problem-solving wizard with a passion for helping others? Do you thrive in a fast-paced environment where no two days are the same? Look no further! We're seeking a Senior Business Support Officer to join a supportive team at Sheffield City Council to be the superhero behind their busy customer helpdesk. The team are more than just a support team. They are the bridge between the dedicated staff and the smooth operation of council buildings. Their Mission? To ensure that every repair request, building query, or issue is handled with precision and care. But that's not all - They are also the unsung heroes behind the scenes, managing post, organising files, and ensuring day-to-day tasks run like a well-oiled machine. The Role: As a Senior Business Support Officer, you'll be the friendly face (or voice) that their staff turn to when they need assistance. Your mission? To provide top-notch support, whether it's logging repairs, answering queries, or guiding them through certificate uploads. You'll be the go-to person for all things related to council buildings. What You'll Do: Helpdesk Hero : Tackle incoming requests with a smile, ensuring our staff feel heard and supported. Repair Whisperer : Log and track repair requests, ensuring timely resolution. Query Guru : Answer building-related questions, from "Where's the nearest fire exit?" to "How do I reset the photocopier?" File Wizard : Keep our digital and physical files organized - no disappearing documents on your watch! Postmaster : Manage incoming and outgoing mail like a pro. Onsite Dynamo : Handle day-to-day tasks at our office base on Manor Lane. Requirements: A passion for helping others - you're the person everyone turns to when they need assistance. Excellent communication skills - you'll be the voice on the helpdesk. Organisational wizardry - juggling tasks is your superpower. Availability: 37 hours per week, covering from 7.30am to 5pm Monday to Friday (on a rota basis) Flexibility: Mix of home and onsite working based on service needs (onsite until fully trained) - Full flexibility is needed for when required in the office An attractive hourly rate of £12.93 per hour is on offer for this role. Ready to don your cape and join the team? Apply now and help make a difference!
May 18, 2024
Full time
Are you a problem-solving wizard with a passion for helping others? Do you thrive in a fast-paced environment where no two days are the same? Look no further! We're seeking a Senior Business Support Officer to join a supportive team at Sheffield City Council to be the superhero behind their busy customer helpdesk. The team are more than just a support team. They are the bridge between the dedicated staff and the smooth operation of council buildings. Their Mission? To ensure that every repair request, building query, or issue is handled with precision and care. But that's not all - They are also the unsung heroes behind the scenes, managing post, organising files, and ensuring day-to-day tasks run like a well-oiled machine. The Role: As a Senior Business Support Officer, you'll be the friendly face (or voice) that their staff turn to when they need assistance. Your mission? To provide top-notch support, whether it's logging repairs, answering queries, or guiding them through certificate uploads. You'll be the go-to person for all things related to council buildings. What You'll Do: Helpdesk Hero : Tackle incoming requests with a smile, ensuring our staff feel heard and supported. Repair Whisperer : Log and track repair requests, ensuring timely resolution. Query Guru : Answer building-related questions, from "Where's the nearest fire exit?" to "How do I reset the photocopier?" File Wizard : Keep our digital and physical files organized - no disappearing documents on your watch! Postmaster : Manage incoming and outgoing mail like a pro. Onsite Dynamo : Handle day-to-day tasks at our office base on Manor Lane. Requirements: A passion for helping others - you're the person everyone turns to when they need assistance. Excellent communication skills - you'll be the voice on the helpdesk. Organisational wizardry - juggling tasks is your superpower. Availability: 37 hours per week, covering from 7.30am to 5pm Monday to Friday (on a rota basis) Flexibility: Mix of home and onsite working based on service needs (onsite until fully trained) - Full flexibility is needed for when required in the office An attractive hourly rate of £12.93 per hour is on offer for this role. Ready to don your cape and join the team? Apply now and help make a difference!
Wildscapes Senior BNG Consultant Wildscapes CIC are recruiting for a Senior BNG Consultant Job Title : Wildscapes Senior BNG Consultant Salary: £32,260.87 per annum + 9% pension contribution entitlement Hours: 37.5 hours per week, 1 FTE Duration: Permanent subject to business performance Job Reference WSSBNGC0424 Location: Sheffield & Rotherham Wildlife Trust, Stafford Road, Sheffield Closing Date: Monday 27th May 2024, at midnight Interview Date: 11th June 2024 The Role Wildscapes are currently in the process of expanding their Biodiversity Net Gain (BNG) services and this role will therefore be pivotal in this development. BNG services at Wildscapes are currently overseen by our BNG Officer, but to support this expansion, Wildscapes have recognised the need to create a dedicated post for a Senior BNG Consultant in order to help deliver our BNG services. An ecology focused BNG consultant will enable Wildscapes to expand their BNG expertise and services and to respond to the demands of mandatory BNG. This role will support the BNG Development Officer in delivering and developing the BNG Hub and to assist in the delivery of all aspects of the BNG Hub. We will consider applications wishing to work 30 - 37.5 hours per week Sheffield & Rotherham Wildlife Trust is working hard to increase diversity across the organisation. Applications are particularly welcome from candidates from ethnic minority candidates. Key Responsibilities Primarily responsible for conducting BNG baseline assessments. - Conducting BNG assessments and ecological surveys to identify biodiversity and habitat types on sites and their BNG potential (both offsetting sites and development sites) - carrying out BNG metric calculations - Preparation of BNG reports for both offsetting sites and development sites - Working on both Trust owned and managed land and on other landowners land Biodiversity Planning - Develop BNG plans and strategies for a wide range of projects. Collaboration with project teams, clients and relevant stakeholders to development most effective plans - Development of Habitat Management and Monitoring Plans for BNG sites Assist the BNG Development Officer in implementing and developing the BNG Hub Undertake BNG fieldwork, including site surveys and monitoring Adopt a key role in BNG project such as in producing BNG assessment reports, habitat management and monitoring plans and BNG strategy plans for a wide range of projects Offer vital support on land management advice, habitat restoration advice, development of Habitat Management and Monitoring Plans Other Duties Additional Requirements Assist the ecology team with other project work where necessary/required General Duties Undertake any other duties, as requested by the Chief Executive, in line with the level and nature of the post and the aims of the Sheffield & Rotherham Wildlife Trust. Work to promote the Trust's Charitable Objectives, Strategy, policies and procedures, including the Trust's culture statement. Where appropriate, promote membership of the Trust and the wider services offered by Wildscapes. Present a professional image of the Trust at all times. For more info and to apply -
May 18, 2024
Full time
Wildscapes Senior BNG Consultant Wildscapes CIC are recruiting for a Senior BNG Consultant Job Title : Wildscapes Senior BNG Consultant Salary: £32,260.87 per annum + 9% pension contribution entitlement Hours: 37.5 hours per week, 1 FTE Duration: Permanent subject to business performance Job Reference WSSBNGC0424 Location: Sheffield & Rotherham Wildlife Trust, Stafford Road, Sheffield Closing Date: Monday 27th May 2024, at midnight Interview Date: 11th June 2024 The Role Wildscapes are currently in the process of expanding their Biodiversity Net Gain (BNG) services and this role will therefore be pivotal in this development. BNG services at Wildscapes are currently overseen by our BNG Officer, but to support this expansion, Wildscapes have recognised the need to create a dedicated post for a Senior BNG Consultant in order to help deliver our BNG services. An ecology focused BNG consultant will enable Wildscapes to expand their BNG expertise and services and to respond to the demands of mandatory BNG. This role will support the BNG Development Officer in delivering and developing the BNG Hub and to assist in the delivery of all aspects of the BNG Hub. We will consider applications wishing to work 30 - 37.5 hours per week Sheffield & Rotherham Wildlife Trust is working hard to increase diversity across the organisation. Applications are particularly welcome from candidates from ethnic minority candidates. Key Responsibilities Primarily responsible for conducting BNG baseline assessments. - Conducting BNG assessments and ecological surveys to identify biodiversity and habitat types on sites and their BNG potential (both offsetting sites and development sites) - carrying out BNG metric calculations - Preparation of BNG reports for both offsetting sites and development sites - Working on both Trust owned and managed land and on other landowners land Biodiversity Planning - Develop BNG plans and strategies for a wide range of projects. Collaboration with project teams, clients and relevant stakeholders to development most effective plans - Development of Habitat Management and Monitoring Plans for BNG sites Assist the BNG Development Officer in implementing and developing the BNG Hub Undertake BNG fieldwork, including site surveys and monitoring Adopt a key role in BNG project such as in producing BNG assessment reports, habitat management and monitoring plans and BNG strategy plans for a wide range of projects Offer vital support on land management advice, habitat restoration advice, development of Habitat Management and Monitoring Plans Other Duties Additional Requirements Assist the ecology team with other project work where necessary/required General Duties Undertake any other duties, as requested by the Chief Executive, in line with the level and nature of the post and the aims of the Sheffield & Rotherham Wildlife Trust. Work to promote the Trust's Charitable Objectives, Strategy, policies and procedures, including the Trust's culture statement. Where appropriate, promote membership of the Trust and the wider services offered by Wildscapes. Present a professional image of the Trust at all times. For more info and to apply -
General & Administrative - Human Resources / Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work - it's about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. About the Role We are seeking an experienced HR leader to oversee and lead the People function across our EMEA & ANZ region. Reporting to the Chief People Officer this role will be responsible for HR and Recruiting across the region, managing a small team and driving HR strategy and operations to support a scaling region. It's an exciting time to join the team as a new leader for the region has started and this role will partner with the leader of the region and the EMEA leadership team to develop and execute HR initiatives that support the organization and regional goals and objectives as they drive high performance to help deliver revenue growth. Other responsibilities include org planning and design, talent management, employee engagement initiatives, performance management and change management. This role will also be responsible for designing and delivering programs that enhance the employee experience while ensuring that all people decisions align with Highspot's people-centric culture and guiding principles. Key to this role's success will be to work closely with key internal stakeholders such as Legal, Finance, Workplace Strategy as well as with HR COE's (People Operations, People & Organisational Development, Total Rewards and DEI&B teams) to co-architect programs and provide regional insights and perspectives to ensure that programs and policies being launched will have global impact and success. The ideal candidate should have strong leadership and people management skills and should have prior experience of managing a team. The HR leader will be responsible for managing EMEA Recruiting, People Operations and HR Business Partnering. They should be able to bring experience of developing individuals and building a high-performing team that delivers and executes at pace with attention to detail. The successful candidate must possess real-time problem-solving skills and thrive in an entrepreneurial environment. They should be able to use qualitative and quantitative data to identify trends and create narratives that prioritise employee engagement. Highspot is renowned for its people-centric culture, and this role will be instrumental in bringing it to life through a broad range of activities. This is a fantastic opportunity for someone who is able to bring leadership and gravitas to a role, with the ability to both partner and challenge senior leadership and the opportunity to have an impact on the employee experience for a region that is growing. What You'll Do Manage a team of direct employees; setting clear goals, encouraging results, and investing in developing the team. Manage compliance with local employment legislation as well as any employee relations issues Collaborate with senior management to identify and address People/Culture issues, needs and opportunities for the EMEA region. Oversee the recruitment, onboarding and offboarding of employees in the region. Collaborate with top-level executives and their teams to establish the talent strategy required to sustain our rapid expansion and foster a work environment that promotes employee well-being and development. Partner with the Recruiting team to build systemic and scalable recruiting programs to create a sustainable pipeline of talent. Co-architect key strategies, programs and employee offerings with various COE teams. Provide compensation support including salary planning, approval of salary actions, promotions, and job re-leveling. Work with managers and employees to address various employee relations issues, fairly representing all interests. Your Background 10+ years of experience in a Global HR Business Partner leadership role, including 4-6 years of people management, preferably in a high-tech environment. Experience of providing HR support across various EMEA countries specifically UK, France and Germany. In depth knowledge of employment law in the UK, France, Germany and Australia Proven ability to diagnose issues, drawing on both professional experience and strategic thinking skills, and drive appropriate solutions with self-initiative Strong business acumen and ability to work well across different functions in order to integrate HR and business strategies Strong analytical skills, including the understanding of metrics to support plans and monitor performance Excellent written and verbal communication; high-quality document preparation and presentation skills; strong facilitation skills Exceptional listening skills and ability to relate to, influence, and coach employees of all levels in the organization Experience in coaching senior leaders and managers, and strong talent assessment skills Ability to work independently, as well as an active member of both business and HR teams Resilient and able to thrive in a fast-paced, entrepreneurial environment with a high level Competitive compensation including equity so you feel like you have a piece of the pie Flexible Leave Balance Holiday week off between Christmas and New Year Private medical insurance for you and your dependents Income protection insurance Company social events throughout the year Meaningfully contribute to a compelling vision Quarterly Recharge Fridays (paid days off for mental health recharge) Professional development opportunities through LinkedIn Learning Access to Coaches and Therapists through Modern Health Eligibility Checks We carry out various eligibility and background checks as part of our recruiting process, including employment history, education verification and criminal records check. If you require further information let us know. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the 'apply' button.
May 18, 2024
Full time
General & Administrative - Human Resources / Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work - it's about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. About the Role We are seeking an experienced HR leader to oversee and lead the People function across our EMEA & ANZ region. Reporting to the Chief People Officer this role will be responsible for HR and Recruiting across the region, managing a small team and driving HR strategy and operations to support a scaling region. It's an exciting time to join the team as a new leader for the region has started and this role will partner with the leader of the region and the EMEA leadership team to develop and execute HR initiatives that support the organization and regional goals and objectives as they drive high performance to help deliver revenue growth. Other responsibilities include org planning and design, talent management, employee engagement initiatives, performance management and change management. This role will also be responsible for designing and delivering programs that enhance the employee experience while ensuring that all people decisions align with Highspot's people-centric culture and guiding principles. Key to this role's success will be to work closely with key internal stakeholders such as Legal, Finance, Workplace Strategy as well as with HR COE's (People Operations, People & Organisational Development, Total Rewards and DEI&B teams) to co-architect programs and provide regional insights and perspectives to ensure that programs and policies being launched will have global impact and success. The ideal candidate should have strong leadership and people management skills and should have prior experience of managing a team. The HR leader will be responsible for managing EMEA Recruiting, People Operations and HR Business Partnering. They should be able to bring experience of developing individuals and building a high-performing team that delivers and executes at pace with attention to detail. The successful candidate must possess real-time problem-solving skills and thrive in an entrepreneurial environment. They should be able to use qualitative and quantitative data to identify trends and create narratives that prioritise employee engagement. Highspot is renowned for its people-centric culture, and this role will be instrumental in bringing it to life through a broad range of activities. This is a fantastic opportunity for someone who is able to bring leadership and gravitas to a role, with the ability to both partner and challenge senior leadership and the opportunity to have an impact on the employee experience for a region that is growing. What You'll Do Manage a team of direct employees; setting clear goals, encouraging results, and investing in developing the team. Manage compliance with local employment legislation as well as any employee relations issues Collaborate with senior management to identify and address People/Culture issues, needs and opportunities for the EMEA region. Oversee the recruitment, onboarding and offboarding of employees in the region. Collaborate with top-level executives and their teams to establish the talent strategy required to sustain our rapid expansion and foster a work environment that promotes employee well-being and development. Partner with the Recruiting team to build systemic and scalable recruiting programs to create a sustainable pipeline of talent. Co-architect key strategies, programs and employee offerings with various COE teams. Provide compensation support including salary planning, approval of salary actions, promotions, and job re-leveling. Work with managers and employees to address various employee relations issues, fairly representing all interests. Your Background 10+ years of experience in a Global HR Business Partner leadership role, including 4-6 years of people management, preferably in a high-tech environment. Experience of providing HR support across various EMEA countries specifically UK, France and Germany. In depth knowledge of employment law in the UK, France, Germany and Australia Proven ability to diagnose issues, drawing on both professional experience and strategic thinking skills, and drive appropriate solutions with self-initiative Strong business acumen and ability to work well across different functions in order to integrate HR and business strategies Strong analytical skills, including the understanding of metrics to support plans and monitor performance Excellent written and verbal communication; high-quality document preparation and presentation skills; strong facilitation skills Exceptional listening skills and ability to relate to, influence, and coach employees of all levels in the organization Experience in coaching senior leaders and managers, and strong talent assessment skills Ability to work independently, as well as an active member of both business and HR teams Resilient and able to thrive in a fast-paced, entrepreneurial environment with a high level Competitive compensation including equity so you feel like you have a piece of the pie Flexible Leave Balance Holiday week off between Christmas and New Year Private medical insurance for you and your dependents Income protection insurance Company social events throughout the year Meaningfully contribute to a compelling vision Quarterly Recharge Fridays (paid days off for mental health recharge) Professional development opportunities through LinkedIn Learning Access to Coaches and Therapists through Modern Health Eligibility Checks We carry out various eligibility and background checks as part of our recruiting process, including employment history, education verification and criminal records check. If you require further information let us know. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the 'apply' button.
We are currently recruiting for a Chief Information Security Officer (CISO) , reporting to the Chief Technology Officer, to be responsible for ensuring the security, privacy, and compliance of Tunstall's operations on a global scale. But there's more to this than just the 'day job'. As a Group we're embarking on an exciting period of transformation. We want to fundamentally transform the systems, processes, people, and technology across our business, to achieve measurable and sustainable improvements. You'll play a vital part in contributing to this transformation, helping to shape information and cyber security at Tunstall globally. This role could work on a hybrid basis from any of our main hubs - Manchester city centre, Malmo, or Madrid. What will you be doing in this role? As our CISO , you will safeguard the company's internal infrastructure, but also influence and contribute to the security and resilience of our operations, assets, and reputation. This role is not just the shaping of strategy but the execution and hands-on delivery of this strategy. This is a very visible role, and you will have a chance to make a real difference to Tunstall and our all-important customers. You will be responsible for driving security change and transformation across Tunstall, by helping to create and build a comprehensive cyber security and information security strategy that aligns with business objectives and play a pivotal role in ensuring the security of our SaaS products . The identification, assessment, and prioritisation of security risks associated with both internal and external factors in line with business objectives and ensuring the compliance with all relevant laws and regulations related to security, including GDPR (and other relevant data protection regulations), is vital to the success of this role. You will lead, inspire, and mentor the security and compliance teams globally, fostering a culture of continuous improvement, innovation, and excellence, as well as promoting security awareness throughout Tunstall, upskilling, and educating colleagues as required. The Ideal candidate: To be successful in this role you will have leadership experience in cyber and information security from a brownfield site , with an in-depth understanding of all the key cyber and information security domains . You will have experience of liaising with, and influencing senior stakeholders around key business objectives, most effective approach, and allocation of budgets, with a proven track record of driving security change and transformation. We are a cost-conscious business, so the ability to work to a budget, and deliver return on investment (ROI) through the effective and efficient utilisation of security tooling and available resources is vital to success. You will be able to demonstrate previous success in shaping, building, executing, and implementing a comprehensive international cyber security and information security strategy . You will be pragmatic, with a commercial approach, and significant experience of reviewing and assessing differing approaches and security tools, able to demonstrate clear rationale behind your decisions. With excellent communication skills , both verbal and written, you will have the ability to convey and ensure an understanding of complex messages to colleagues at all levels. As a proven and collaborative leader, with a strong teamwork ethic, and can-do attitude, you will be happy to be both strategic and hands on, used to working in a fast-moving organisation, able to create structure and clarity from ambiguity. In addition, you will have a strong knowledge of software as a service (SaaS) products and on-premise technical solutions, with experience of delivering security solutions for SaaS products. Experience with a hardware provider / manufacturer as well would be highly desirable. What we offer: Competitive salary, Car allowance, Bonus, Family private health, Hybrid working, 25 days holiday + bank holidays, Holiday purchase scheme, Contributory pension, Volunteer day to support a cause you are passionate about, Car benefit scheme, Dedicated 24/7 employee benefits platform 'Verlingue' that include things like: free eye tests, retail discounts, EAP WeCare service - including a 24/7 online GP and mental health counselling service, Boost your learning and growth through access to a Talent Library with over 800 courses, and access to Udemy or O'Reilly learning platforms, A warm and welcoming team environment and a chance to build a rewarding career. Some of your key tasks will be Develop, execute, deliver, and provide support on a comprehensive cybersecurity and information security strategy that aligns with business objectives, Lead, mentor, and oversee a small global team responsible for security operations, incident response, and threat detection, fostering a culture of continuous improvement, innovation, and excellence, Collaborate with the Group IT team to ensure the organisation is protected against cyber threats and maintain an effective incident response plan, Play a pivotal role in ensuring the security of Tunstall's SaaS products, Identify, review, select, and manage our relationships with appropriate third-party security partners for our products, Work closely with product development teams to embed security principles into the product lifecycle, Ensure appropriate security assessments, penetration testing, and code reviews are conducted, Ensure compliance with all relevant laws and regulations related to security, including GDPR, if applicable, Stay informed about evolving cybersecurity regulations, standards, and best practices, Collaborate with legal and compliance teams to address security and privacy concerns, Identify, assess, and prioritise security risks associated with both internal and external factors, Develop and maintain a risk management framework to mitigate risks effectively, Establish and enhance incident response plans and conduct drills, Evaluate and manage security risks associated with third-party vendors and partners, including those providing security solutions, Establish robust vendor security assessment processes and due diligence procedures to ensure the security of third-party products and services, Collaborate with external security vendors and consultants to enhance our security posture and stay current with industry best practices, Promote a culture of security awareness throughout Tunstall, upskilling and educating colleagues as required, Develop and track key performance indicators (KPIs) and metrics to measure the effectiveness of security initiatives, Drive continuous improvement in security strategies and practices globally. Key skills and experience: Bachelor's degree in computer science, Information Security, or a related field, or equivalent experience, Proven experience in cyber security and information security, in a leadership role, Strong knowledge of SaaS and on-premise technical solutions, Proven experience in delivering security solutions for SaaS products, Excellent understanding of compliance standards and regulations relevant to the industry, Relevant certifications such as CISSP , CISM , or CISA are a plus, Strong communication skills, both verbal and written, Excellent leadership skills (ideally of a global team), A collaborative individual, used to working cross functionally, able to influence and guide individuals, Proven experience, and happy to be, both strategic and hands-on in approach, Demonstrable experience of successfully driving change and transformation within a business. If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you. A bit about us: Tunstall is a market-leading health and care technology provider . We're passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of more than 3,000 colleagues provides life saving and life changing technology and services to millions of people in 18 different countries . At Tunstall you'll find a place where you're valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step. From our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide. Each Tunstall colleague has a superpower they're unique. No one else is them, and we think that's special. Come and join our mission and be part of our team, our One Tunstall team.
May 18, 2024
Full time
We are currently recruiting for a Chief Information Security Officer (CISO) , reporting to the Chief Technology Officer, to be responsible for ensuring the security, privacy, and compliance of Tunstall's operations on a global scale. But there's more to this than just the 'day job'. As a Group we're embarking on an exciting period of transformation. We want to fundamentally transform the systems, processes, people, and technology across our business, to achieve measurable and sustainable improvements. You'll play a vital part in contributing to this transformation, helping to shape information and cyber security at Tunstall globally. This role could work on a hybrid basis from any of our main hubs - Manchester city centre, Malmo, or Madrid. What will you be doing in this role? As our CISO , you will safeguard the company's internal infrastructure, but also influence and contribute to the security and resilience of our operations, assets, and reputation. This role is not just the shaping of strategy but the execution and hands-on delivery of this strategy. This is a very visible role, and you will have a chance to make a real difference to Tunstall and our all-important customers. You will be responsible for driving security change and transformation across Tunstall, by helping to create and build a comprehensive cyber security and information security strategy that aligns with business objectives and play a pivotal role in ensuring the security of our SaaS products . The identification, assessment, and prioritisation of security risks associated with both internal and external factors in line with business objectives and ensuring the compliance with all relevant laws and regulations related to security, including GDPR (and other relevant data protection regulations), is vital to the success of this role. You will lead, inspire, and mentor the security and compliance teams globally, fostering a culture of continuous improvement, innovation, and excellence, as well as promoting security awareness throughout Tunstall, upskilling, and educating colleagues as required. The Ideal candidate: To be successful in this role you will have leadership experience in cyber and information security from a brownfield site , with an in-depth understanding of all the key cyber and information security domains . You will have experience of liaising with, and influencing senior stakeholders around key business objectives, most effective approach, and allocation of budgets, with a proven track record of driving security change and transformation. We are a cost-conscious business, so the ability to work to a budget, and deliver return on investment (ROI) through the effective and efficient utilisation of security tooling and available resources is vital to success. You will be able to demonstrate previous success in shaping, building, executing, and implementing a comprehensive international cyber security and information security strategy . You will be pragmatic, with a commercial approach, and significant experience of reviewing and assessing differing approaches and security tools, able to demonstrate clear rationale behind your decisions. With excellent communication skills , both verbal and written, you will have the ability to convey and ensure an understanding of complex messages to colleagues at all levels. As a proven and collaborative leader, with a strong teamwork ethic, and can-do attitude, you will be happy to be both strategic and hands on, used to working in a fast-moving organisation, able to create structure and clarity from ambiguity. In addition, you will have a strong knowledge of software as a service (SaaS) products and on-premise technical solutions, with experience of delivering security solutions for SaaS products. Experience with a hardware provider / manufacturer as well would be highly desirable. What we offer: Competitive salary, Car allowance, Bonus, Family private health, Hybrid working, 25 days holiday + bank holidays, Holiday purchase scheme, Contributory pension, Volunteer day to support a cause you are passionate about, Car benefit scheme, Dedicated 24/7 employee benefits platform 'Verlingue' that include things like: free eye tests, retail discounts, EAP WeCare service - including a 24/7 online GP and mental health counselling service, Boost your learning and growth through access to a Talent Library with over 800 courses, and access to Udemy or O'Reilly learning platforms, A warm and welcoming team environment and a chance to build a rewarding career. Some of your key tasks will be Develop, execute, deliver, and provide support on a comprehensive cybersecurity and information security strategy that aligns with business objectives, Lead, mentor, and oversee a small global team responsible for security operations, incident response, and threat detection, fostering a culture of continuous improvement, innovation, and excellence, Collaborate with the Group IT team to ensure the organisation is protected against cyber threats and maintain an effective incident response plan, Play a pivotal role in ensuring the security of Tunstall's SaaS products, Identify, review, select, and manage our relationships with appropriate third-party security partners for our products, Work closely with product development teams to embed security principles into the product lifecycle, Ensure appropriate security assessments, penetration testing, and code reviews are conducted, Ensure compliance with all relevant laws and regulations related to security, including GDPR, if applicable, Stay informed about evolving cybersecurity regulations, standards, and best practices, Collaborate with legal and compliance teams to address security and privacy concerns, Identify, assess, and prioritise security risks associated with both internal and external factors, Develop and maintain a risk management framework to mitigate risks effectively, Establish and enhance incident response plans and conduct drills, Evaluate and manage security risks associated with third-party vendors and partners, including those providing security solutions, Establish robust vendor security assessment processes and due diligence procedures to ensure the security of third-party products and services, Collaborate with external security vendors and consultants to enhance our security posture and stay current with industry best practices, Promote a culture of security awareness throughout Tunstall, upskilling and educating colleagues as required, Develop and track key performance indicators (KPIs) and metrics to measure the effectiveness of security initiatives, Drive continuous improvement in security strategies and practices globally. Key skills and experience: Bachelor's degree in computer science, Information Security, or a related field, or equivalent experience, Proven experience in cyber security and information security, in a leadership role, Strong knowledge of SaaS and on-premise technical solutions, Proven experience in delivering security solutions for SaaS products, Excellent understanding of compliance standards and regulations relevant to the industry, Relevant certifications such as CISSP , CISM , or CISA are a plus, Strong communication skills, both verbal and written, Excellent leadership skills (ideally of a global team), A collaborative individual, used to working cross functionally, able to influence and guide individuals, Proven experience, and happy to be, both strategic and hands-on in approach, Demonstrable experience of successfully driving change and transformation within a business. If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you. A bit about us: Tunstall is a market-leading health and care technology provider . We're passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of more than 3,000 colleagues provides life saving and life changing technology and services to millions of people in 18 different countries . At Tunstall you'll find a place where you're valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step. From our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide. Each Tunstall colleague has a superpower they're unique. No one else is them, and we think that's special. Come and join our mission and be part of our team, our One Tunstall team.
Allied Universal have the pleasure to be recruiting for a highly skilled and experienced security officer for a brand new high profile luxury site in central London. Due to the nature of the role, only candidates with relevant security experience and CV's will be considered. Please do not apply if you do not have the right experience for the role or a CV as you will not be considered. We are looking for security personnel who are passionate about creating a safe and secure environment all whilst delivering customer service to the highest level and genuinely caring for residents, colleagues and the building they work in and have the ability to deliver a kind and personal service in a busy environment and carve out a career with the biggest name in security. Your Time at Work Position: Security Officer Location: Central London Pay Rate: £14.05 per hour Hours: Full time permanent 42 hours a week on average Shifts: Days, Nights and Weekends - 4 on, 4 off SIA licence essential. As a Security Officer you will be required to carry out 24/7 duties in a busy environment, which includes computer use and several clerical duties in addition to general security tasks. Your duties include: - Greeting residents and visitors - Controlling access in and out of the building - Patrolling the premises and ensuring security protocols are adhered to - Dealing with disturbances/ issues and security incidents - Dealing with first aid and incident reporting Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join Allied Universal and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - Training, Support, and Personal Development - 5.6 weeks paid holiday (8 of these days will be in lieu of bank holidays - subject to shift pattern and accrual) - Workplace pension scheme - Life assurance benefit - Financial support for SIA Licence & renewal - Contributory Healthcare Scheme & Eyecare vouchers - Employee Discount Schemes - Progression, training & development opportunities - Refer a friend scheme - Free uniform provided Job ref: (L40) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today!
May 18, 2024
Full time
Allied Universal have the pleasure to be recruiting for a highly skilled and experienced security officer for a brand new high profile luxury site in central London. Due to the nature of the role, only candidates with relevant security experience and CV's will be considered. Please do not apply if you do not have the right experience for the role or a CV as you will not be considered. We are looking for security personnel who are passionate about creating a safe and secure environment all whilst delivering customer service to the highest level and genuinely caring for residents, colleagues and the building they work in and have the ability to deliver a kind and personal service in a busy environment and carve out a career with the biggest name in security. Your Time at Work Position: Security Officer Location: Central London Pay Rate: £14.05 per hour Hours: Full time permanent 42 hours a week on average Shifts: Days, Nights and Weekends - 4 on, 4 off SIA licence essential. As a Security Officer you will be required to carry out 24/7 duties in a busy environment, which includes computer use and several clerical duties in addition to general security tasks. Your duties include: - Greeting residents and visitors - Controlling access in and out of the building - Patrolling the premises and ensuring security protocols are adhered to - Dealing with disturbances/ issues and security incidents - Dealing with first aid and incident reporting Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join Allied Universal and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - Training, Support, and Personal Development - 5.6 weeks paid holiday (8 of these days will be in lieu of bank holidays - subject to shift pattern and accrual) - Workplace pension scheme - Life assurance benefit - Financial support for SIA Licence & renewal - Contributory Healthcare Scheme & Eyecare vouchers - Employee Discount Schemes - Progression, training & development opportunities - Refer a friend scheme - Free uniform provided Job ref: (L40) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today!
Commercial & Leasehold Property Officer Salary: £39,374 Location: Manchester - Agile - some attendance to office/customers homes required Full Time, Permanent Closing Date: 28th May 2024 Interview date 7th June 2024 Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We have an exciting position available for Commercial & Leasehold Property Officer to join us! You'll provide a professional, high-quality service to One Manchester's current and future market rent, rent to buy, shared ownership and leasehold customers. Using a customer focused, proactive & responsive approach to ensure they are managed in accordance with legislation, regulation, procedures, policies, and best practice to achieve high satisfaction levels and value for money through effective management. What we're looking for: Current specialist knowledge/experience of either leasehold, shared ownership, property sales, lettings, tenancy, or block management. Excellent customer service skills with experience of developing effective relationships with customers, colleagues, stakeholders, and partners. Capable in creating successful relationships, resolving disputes, sustaining tenancies, and delivering maximum growth in a commercial and competitive environment. Proficient in maintaining accurate and up to date records, performance indicators, following any set processes. Strong IT Skills with knowledge of Microsoft Office, CRM and management systems. Access to a car, full UK driving license and be willing to travel for business needs. Why take up the challenge with One Manchester? This really is a great place to work. We've bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we're rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we'd love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That's not to say it's not one our key priorities, it's simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We're constantly evolving as a business to ensure we're supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role.
May 18, 2024
Full time
Commercial & Leasehold Property Officer Salary: £39,374 Location: Manchester - Agile - some attendance to office/customers homes required Full Time, Permanent Closing Date: 28th May 2024 Interview date 7th June 2024 Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We have an exciting position available for Commercial & Leasehold Property Officer to join us! You'll provide a professional, high-quality service to One Manchester's current and future market rent, rent to buy, shared ownership and leasehold customers. Using a customer focused, proactive & responsive approach to ensure they are managed in accordance with legislation, regulation, procedures, policies, and best practice to achieve high satisfaction levels and value for money through effective management. What we're looking for: Current specialist knowledge/experience of either leasehold, shared ownership, property sales, lettings, tenancy, or block management. Excellent customer service skills with experience of developing effective relationships with customers, colleagues, stakeholders, and partners. Capable in creating successful relationships, resolving disputes, sustaining tenancies, and delivering maximum growth in a commercial and competitive environment. Proficient in maintaining accurate and up to date records, performance indicators, following any set processes. Strong IT Skills with knowledge of Microsoft Office, CRM and management systems. Access to a car, full UK driving license and be willing to travel for business needs. Why take up the challenge with One Manchester? This really is a great place to work. We've bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we're rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we'd love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That's not to say it's not one our key priorities, it's simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We're constantly evolving as a business to ensure we're supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role.
Administrator - Receptionist Job Type: Temporary (3 months) Location: East London Working Hours: Full-time, 9am to 5pm We are seeking an Administrator - Receptionist to be the first point of contact for our housing association, providing a courteous customer advice and information service to the public, tenants, leaseholders, and contractors. This role is essential in delivering high-quality service and advice on a full range of housing issues. Day to Day of the role: Deliver high-quality customer service within required time scales. Provide informed advice to tenants on a broad spectrum of housing issues. Respond promptly to all email correspondence within set timescales. Raise repair orders, and report repairs to the local council. Respond to tenant enquiries by phone or in person on tenancy, rent, and repair matters. Support housing staff in investigating non-occupancy, abandonment, and assist with tenant viewings and sign-ups. Process requests for changes to tenancies accurately and within the correct timescale. Refer leasehold and tenancy matters to Housing Officers as necessary. Required Skills & Qualifications: Proven experience in an administrative or receptionist role. Excellent customer service skills with the ability to handle enquiries via telephone and email. Strong organisational skills and the ability to manage multiple tasks efficiently. Good knowledge of housing issues and the ability to provide quality advice. Competency in using standard office software and email systems. Benefits: Competitive salary for the duration of the temporary contract. Full-time hours with a structured work schedule. Opportunity to contribute to the community by supporting tenants and leaseholders. Experience working within a housing association environment. To apply for this Administrator Receptionist position, please submit your CV today!
May 18, 2024
Full time
Administrator - Receptionist Job Type: Temporary (3 months) Location: East London Working Hours: Full-time, 9am to 5pm We are seeking an Administrator - Receptionist to be the first point of contact for our housing association, providing a courteous customer advice and information service to the public, tenants, leaseholders, and contractors. This role is essential in delivering high-quality service and advice on a full range of housing issues. Day to Day of the role: Deliver high-quality customer service within required time scales. Provide informed advice to tenants on a broad spectrum of housing issues. Respond promptly to all email correspondence within set timescales. Raise repair orders, and report repairs to the local council. Respond to tenant enquiries by phone or in person on tenancy, rent, and repair matters. Support housing staff in investigating non-occupancy, abandonment, and assist with tenant viewings and sign-ups. Process requests for changes to tenancies accurately and within the correct timescale. Refer leasehold and tenancy matters to Housing Officers as necessary. Required Skills & Qualifications: Proven experience in an administrative or receptionist role. Excellent customer service skills with the ability to handle enquiries via telephone and email. Strong organisational skills and the ability to manage multiple tasks efficiently. Good knowledge of housing issues and the ability to provide quality advice. Competency in using standard office software and email systems. Benefits: Competitive salary for the duration of the temporary contract. Full-time hours with a structured work schedule. Opportunity to contribute to the community by supporting tenants and leaseholders. Experience working within a housing association environment. To apply for this Administrator Receptionist position, please submit your CV today!
Administrator - Receptionist Job Type: Temporary (3 months) Location: East London Working Hours: Full-time, 9am to 5pm We are seeking an Administrator - Receptionist to be the first point of contact for our housing association, providing a courteous customer advice and information service to the public, tenants, leaseholders, and contractors. This role is essential in delivering high-quality service and advice on a full range of housing issues. Day to Day of the role: Deliver high-quality customer service within required time scales. Provide informed advice to tenants on a broad spectrum of housing issues. Respond promptly to all email correspondence within set timescales. Raise repair orders, and report repairs to the local council. Respond to tenant enquiries by phone or in person on tenancy, rent, and repair matters. Support housing staff in investigating non-occupancy, abandonment, and assist with tenant viewings and sign-ups. Process requests for changes to tenancies accurately and within the correct timescale. Refer leasehold and tenancy matters to Housing Officers as necessary. Required Skills & Qualifications: Proven experience in an administrative or receptionist role. Excellent customer service skills with the ability to handle enquiries via telephone and email. Strong organisational skills and the ability to manage multiple tasks efficiently. Good knowledge of housing issues and the ability to provide quality advice. Competency in using standard office software and email systems. Benefits: Competitive salary for the duration of the temporary contract. Full-time hours with a structured work schedule. Opportunity to contribute to the community by supporting tenants and leaseholders. Experience working within a housing association environment. To apply for this Administrator Receptionist position, please submit your CV today!
May 18, 2024
Full time
Administrator - Receptionist Job Type: Temporary (3 months) Location: East London Working Hours: Full-time, 9am to 5pm We are seeking an Administrator - Receptionist to be the first point of contact for our housing association, providing a courteous customer advice and information service to the public, tenants, leaseholders, and contractors. This role is essential in delivering high-quality service and advice on a full range of housing issues. Day to Day of the role: Deliver high-quality customer service within required time scales. Provide informed advice to tenants on a broad spectrum of housing issues. Respond promptly to all email correspondence within set timescales. Raise repair orders, and report repairs to the local council. Respond to tenant enquiries by phone or in person on tenancy, rent, and repair matters. Support housing staff in investigating non-occupancy, abandonment, and assist with tenant viewings and sign-ups. Process requests for changes to tenancies accurately and within the correct timescale. Refer leasehold and tenancy matters to Housing Officers as necessary. Required Skills & Qualifications: Proven experience in an administrative or receptionist role. Excellent customer service skills with the ability to handle enquiries via telephone and email. Strong organisational skills and the ability to manage multiple tasks efficiently. Good knowledge of housing issues and the ability to provide quality advice. Competency in using standard office software and email systems. Benefits: Competitive salary for the duration of the temporary contract. Full-time hours with a structured work schedule. Opportunity to contribute to the community by supporting tenants and leaseholders. Experience working within a housing association environment. To apply for this Administrator Receptionist position, please submit your CV today!
Acorn by Synergie is pleased to be supporting the Welsh Sports Association in their search for an Administrative Officer. This role is part time 3 days per week. Details on how to apply at the bottom of the advert. Job Title: Administrative Officer (0.6 FTE)Reporting to: Business Support ManagerSalary: £22,000 - £23,000 per annum, pro rata.The main purpose of the role is to provide an efficient and responsive administration service to the Welsh Sports Association (WSA) and its members. The post-holder will be the first point of contact for initial enquiries and shall play a key customer service role in all aspects of the business, particularly within the context of our safeguarding services. The ability to speak Welsh is advantageous. Full training will be provided to the successful candidate. Key Responsibilities: Responding to general queries on all matters relating to the WSA and its trading company Vibrant Nation, which includes the bilingual DBS helpline. Building strong relationships with staff and external stakeholders who use our DBS Service. Answering incoming calls and redirecting to relevant team member. Providing customer support when able or redirecting to relevant department. Supporting the administration of the WSA's DBS service. Support the provision of current contracts, projects & membership services, which will include: Co-ordination of meetings. Liaison with the call handler service for the provision of the members' helpline. Administration services to other organisations as decided by WSA. Procuring the best rates when booking venues, transport and accommodation for the WSA team when required. All and any other duties as reasonably requested by the Business Support Manager. Person Specification: Education, Experience and Qualifications: Proven experience in an administrative role, preferably in an office environment. Additional qualifications in office administration, business administration, or related fields are advantageous. Essential: Excellent customer service and communication skills. Strong organisational skills and time management abilities. Ability to multitask and prioritise tasks effectively. Experience with office software such as Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and administrative systems. Problem-solving skills and ability to work independently as well as part of a team. Reliability and dependability in meeting job responsibilities and deadlines. Good attention to detail. Flexible approach to working hours when required. Desirable Experience with customer service or client-facing roles Ability to speak Welsh. Please note that part of the interview will be conducted in Welsh. Knowledge of the Sport and Leisure sector How to Apply To apply for this role, please send your CV and a one-page cover letter outlining why you believe you are suitable for the role evidencing against the job description and person specification to s Closing date for applications is Tuesday 7th May 2024Interview date: Wednesday 15th May 2024 The Welsh Sports Association offers good working conditions in a city centre office, with free parking. We have a hybrid working policy, a healthcare plan and a Nest Personal Pension Scheme. The WSA strives to become a leading employer that reflects the communities of Wales while creating an inclusive, diverse and supportive workplace for all employees. As an equal opportunities employer, we welcome applications from women and individuals who identify as LGBTQ+, Black, Asian, and Mixed-Heritage backgrounds. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. All applicants must have the right to work in the UK. For more information please contact Steffan Howells on or e-mail s Acorn by Synergie acts as an employment agency for permanent recruitment.
May 18, 2024
Full time
Acorn by Synergie is pleased to be supporting the Welsh Sports Association in their search for an Administrative Officer. This role is part time 3 days per week. Details on how to apply at the bottom of the advert. Job Title: Administrative Officer (0.6 FTE)Reporting to: Business Support ManagerSalary: £22,000 - £23,000 per annum, pro rata.The main purpose of the role is to provide an efficient and responsive administration service to the Welsh Sports Association (WSA) and its members. The post-holder will be the first point of contact for initial enquiries and shall play a key customer service role in all aspects of the business, particularly within the context of our safeguarding services. The ability to speak Welsh is advantageous. Full training will be provided to the successful candidate. Key Responsibilities: Responding to general queries on all matters relating to the WSA and its trading company Vibrant Nation, which includes the bilingual DBS helpline. Building strong relationships with staff and external stakeholders who use our DBS Service. Answering incoming calls and redirecting to relevant team member. Providing customer support when able or redirecting to relevant department. Supporting the administration of the WSA's DBS service. Support the provision of current contracts, projects & membership services, which will include: Co-ordination of meetings. Liaison with the call handler service for the provision of the members' helpline. Administration services to other organisations as decided by WSA. Procuring the best rates when booking venues, transport and accommodation for the WSA team when required. All and any other duties as reasonably requested by the Business Support Manager. Person Specification: Education, Experience and Qualifications: Proven experience in an administrative role, preferably in an office environment. Additional qualifications in office administration, business administration, or related fields are advantageous. Essential: Excellent customer service and communication skills. Strong organisational skills and time management abilities. Ability to multitask and prioritise tasks effectively. Experience with office software such as Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and administrative systems. Problem-solving skills and ability to work independently as well as part of a team. Reliability and dependability in meeting job responsibilities and deadlines. Good attention to detail. Flexible approach to working hours when required. Desirable Experience with customer service or client-facing roles Ability to speak Welsh. Please note that part of the interview will be conducted in Welsh. Knowledge of the Sport and Leisure sector How to Apply To apply for this role, please send your CV and a one-page cover letter outlining why you believe you are suitable for the role evidencing against the job description and person specification to s Closing date for applications is Tuesday 7th May 2024Interview date: Wednesday 15th May 2024 The Welsh Sports Association offers good working conditions in a city centre office, with free parking. We have a hybrid working policy, a healthcare plan and a Nest Personal Pension Scheme. The WSA strives to become a leading employer that reflects the communities of Wales while creating an inclusive, diverse and supportive workplace for all employees. As an equal opportunities employer, we welcome applications from women and individuals who identify as LGBTQ+, Black, Asian, and Mixed-Heritage backgrounds. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. All applicants must have the right to work in the UK. For more information please contact Steffan Howells on or e-mail s Acorn by Synergie acts as an employment agency for permanent recruitment.
Founded in 2020, Gunzilla Games is the independent AAA video game developer and publisher behind the free-to-play mobile game TECHNOCORE, the gamer-first blockchain GUNZ, and the upcoming next-gen battle royale Off The Grid, in three metropolitan locations: Frankfurt, Germany (HQ); Kyiv, Ukraine; and London, UK. The company is helmed by CEO Vlad Korolov and CSO Alexander Zoll. Gunzilla is built on the desire to innovate and push the limits of the games industry. Gunzilla's formidable team of talent comes from a variety of industry-leading studios and publishers (Ubisoft, Electronic Arts (EA), THQ, etc.) as well as Oscar-nominated screenwriter, director, and producer Neill Blomkamp, Chief Visionary Officer, and the author of the Altered Carbon series, which has been adapted into a popular Netflix show, Richard K. Morgan, Script Writer. The Gunzilla Leadership team includes well-known industry professionals like Timur Davidenko, Chief Technology Officer (Far Cry, Warface, and Crysis), Scott Probin, Studio Director (EA Sports' NHL series, the Need for Speed franchise, Populous 2, Powermonger, Space Hulk), Dmitriy Markov, Technical Director (Metro Exodus, ARKTIKA.1), Volodymyr Savin, Audio Director (Cut the Rope, Metro Exodus, HBO's Chernobyl series), Petr Cherkes, Design Director (The Last of Us, Uncharted 3, Star Wars: The Old Republic), Krasimir Nechevski, Animation Director (Adam, Book of the Dead), Nikolas Gekko, Lead Art Director, (Call of Duty: WWII, Halo Infinite, Destiny) and Kiran Pulicheri, Technical Art Director (Control, Far Cry 6). OUR VALUES Players First & Foremost. We aim to create titles that players love and get lost in, so our games are developed with them in mind from the start. We Believe in Our People. We believe in building strong teams of self-motivated individuals empowered to work at their best in a supportive environment; when we're strong together, we thrive together. Commitment to Engagement & Quality. We are deeply passionate about what we do, ensuring we produce next-generation experiences of the highest calibre. Make Bold Moves & Innovate. We strive to make bold moves and push technology to its limits; there are no wrong steps if the outcome redefines the boundaries. Open & Honest. We believe in building trust through transparency and honest communication. We're proud of who we are, what we stand for, and what we're building. ABOUT THE JOB Gunzilla Games is seeking a highly skilled and organized Art Production Director to join our team in the development of our game OTG (Off The Grid), an all-new AAA Battle Royale 2.0 third-person shooter, due for release on PlayStation5, Xbox Series X S and PC, utilizing Unreal Engine 5. The Art Production Director will work alongside and collaborate closely with our existing Visual Art Director to ensure the seamless execution of the artistic vision within the constraints of time and resources. This role requires proficiency in Unreal Engine 5 and related art production tools, as well as strong project management skills and the ability to make informed compromises without sacrificing quality. RESPONSIBILITIES Work closely with the Visual Art Director to translate the artistic vision into actionable production plans, ensuring that all pipelines, workflows, approval gates, and schedules are clearly communicated and understood by the team. Lead the planning and execution of all aspects of the art delivery pipeline within Unreal Engine 5, including asset creation, optimization, and integration. Collaborate with the Technical Art Director, Animation Director, Design Director, and Production Director to define project requirements and establish clear workflows. Develop and maintain detailed production schedules, ensuring that deadlines are met and resources are allocated effectively. Identify potential challenges or bottlenecks in the art production process and propose solutions to optimize efficiency and productivity. Manage communication between the art team and other departments, facilitating cross-functional collaboration and ensuring alignment with project goals. Provide regular progress updates to the Executive Producer and other stakeholders, highlighting achievements, challenges, and any necessary adjustments to the production plan. Make informed compromises to the artistic vision and quality when necessary to ensure timely delivery within available time and resource constraints. Oversee the selection of outsource partners for art production, ensuring alignment with project requirements, quality standards, and budget constraints. Oversee the briefing of outsource partners on project requirements, providing guidance and reference materials to facilitate accurate deliverables. Facilitate the review and feedback process for all returned deliverables from outsource partners, ensuring alignment with project specifications and maintaining overall quality standards. Determine the optimum balance between in-house creation of content and outsourced creation of content. Determine and optimize the balance between in-house creation of content and outsourced creation of content, establishing effective processes and workflows to streamline collaboration with external partners, considering factors such as resource availability, project timelines, and budget constraints. REQUIREMENTS Bachelor's degree in Art, Project or Production Management, or a related field. Proven experience in a similar role within the video game development industry, with a strong understanding of Unreal Engine 5 and related tools. Strong project management skills, with the ability to prioritize tasks, manage deadlines, and adapt to changing requirements. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. Familiarity with art production software and tools. A strategic mindset, with the ability to anticipate potential issues and proactively implement solutions. Leadership qualities, with the ability to motivate and inspire team members to achieve their best work. A passion for video games and a deep understanding of game development processes PREFERRED QUALIFICATIONS Experience working with third-person shooter games or similar action-oriented genres. Knowledge of 3D modelling, texturing, rigging, and animation techniques. Previous experience managing outsourced art production pipelines. Familiarity with Agile or other project management methodologies. GUNZILLA OFFERS Unlimited Paid Vacation Flexible Working Work from Home Health Insurance Public Transportation Relocation & Accommodation Support Some benefits may vary depending on Location & position Your application has been received.
May 18, 2024
Full time
Founded in 2020, Gunzilla Games is the independent AAA video game developer and publisher behind the free-to-play mobile game TECHNOCORE, the gamer-first blockchain GUNZ, and the upcoming next-gen battle royale Off The Grid, in three metropolitan locations: Frankfurt, Germany (HQ); Kyiv, Ukraine; and London, UK. The company is helmed by CEO Vlad Korolov and CSO Alexander Zoll. Gunzilla is built on the desire to innovate and push the limits of the games industry. Gunzilla's formidable team of talent comes from a variety of industry-leading studios and publishers (Ubisoft, Electronic Arts (EA), THQ, etc.) as well as Oscar-nominated screenwriter, director, and producer Neill Blomkamp, Chief Visionary Officer, and the author of the Altered Carbon series, which has been adapted into a popular Netflix show, Richard K. Morgan, Script Writer. The Gunzilla Leadership team includes well-known industry professionals like Timur Davidenko, Chief Technology Officer (Far Cry, Warface, and Crysis), Scott Probin, Studio Director (EA Sports' NHL series, the Need for Speed franchise, Populous 2, Powermonger, Space Hulk), Dmitriy Markov, Technical Director (Metro Exodus, ARKTIKA.1), Volodymyr Savin, Audio Director (Cut the Rope, Metro Exodus, HBO's Chernobyl series), Petr Cherkes, Design Director (The Last of Us, Uncharted 3, Star Wars: The Old Republic), Krasimir Nechevski, Animation Director (Adam, Book of the Dead), Nikolas Gekko, Lead Art Director, (Call of Duty: WWII, Halo Infinite, Destiny) and Kiran Pulicheri, Technical Art Director (Control, Far Cry 6). OUR VALUES Players First & Foremost. We aim to create titles that players love and get lost in, so our games are developed with them in mind from the start. We Believe in Our People. We believe in building strong teams of self-motivated individuals empowered to work at their best in a supportive environment; when we're strong together, we thrive together. Commitment to Engagement & Quality. We are deeply passionate about what we do, ensuring we produce next-generation experiences of the highest calibre. Make Bold Moves & Innovate. We strive to make bold moves and push technology to its limits; there are no wrong steps if the outcome redefines the boundaries. Open & Honest. We believe in building trust through transparency and honest communication. We're proud of who we are, what we stand for, and what we're building. ABOUT THE JOB Gunzilla Games is seeking a highly skilled and organized Art Production Director to join our team in the development of our game OTG (Off The Grid), an all-new AAA Battle Royale 2.0 third-person shooter, due for release on PlayStation5, Xbox Series X S and PC, utilizing Unreal Engine 5. The Art Production Director will work alongside and collaborate closely with our existing Visual Art Director to ensure the seamless execution of the artistic vision within the constraints of time and resources. This role requires proficiency in Unreal Engine 5 and related art production tools, as well as strong project management skills and the ability to make informed compromises without sacrificing quality. RESPONSIBILITIES Work closely with the Visual Art Director to translate the artistic vision into actionable production plans, ensuring that all pipelines, workflows, approval gates, and schedules are clearly communicated and understood by the team. Lead the planning and execution of all aspects of the art delivery pipeline within Unreal Engine 5, including asset creation, optimization, and integration. Collaborate with the Technical Art Director, Animation Director, Design Director, and Production Director to define project requirements and establish clear workflows. Develop and maintain detailed production schedules, ensuring that deadlines are met and resources are allocated effectively. Identify potential challenges or bottlenecks in the art production process and propose solutions to optimize efficiency and productivity. Manage communication between the art team and other departments, facilitating cross-functional collaboration and ensuring alignment with project goals. Provide regular progress updates to the Executive Producer and other stakeholders, highlighting achievements, challenges, and any necessary adjustments to the production plan. Make informed compromises to the artistic vision and quality when necessary to ensure timely delivery within available time and resource constraints. Oversee the selection of outsource partners for art production, ensuring alignment with project requirements, quality standards, and budget constraints. Oversee the briefing of outsource partners on project requirements, providing guidance and reference materials to facilitate accurate deliverables. Facilitate the review and feedback process for all returned deliverables from outsource partners, ensuring alignment with project specifications and maintaining overall quality standards. Determine the optimum balance between in-house creation of content and outsourced creation of content. Determine and optimize the balance between in-house creation of content and outsourced creation of content, establishing effective processes and workflows to streamline collaboration with external partners, considering factors such as resource availability, project timelines, and budget constraints. REQUIREMENTS Bachelor's degree in Art, Project or Production Management, or a related field. Proven experience in a similar role within the video game development industry, with a strong understanding of Unreal Engine 5 and related tools. Strong project management skills, with the ability to prioritize tasks, manage deadlines, and adapt to changing requirements. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. Familiarity with art production software and tools. A strategic mindset, with the ability to anticipate potential issues and proactively implement solutions. Leadership qualities, with the ability to motivate and inspire team members to achieve their best work. A passion for video games and a deep understanding of game development processes PREFERRED QUALIFICATIONS Experience working with third-person shooter games or similar action-oriented genres. Knowledge of 3D modelling, texturing, rigging, and animation techniques. Previous experience managing outsourced art production pipelines. Familiarity with Agile or other project management methodologies. GUNZILLA OFFERS Unlimited Paid Vacation Flexible Working Work from Home Health Insurance Public Transportation Relocation & Accommodation Support Some benefits may vary depending on Location & position Your application has been received.
Who we are, what we do & why we do it: We are Dext - the world's leading provider of accounting automation and spend management software. Our products give businesses real-time visibility and control over spend, payments and expenses, and help accountants and bookkeepers reach new levels of efficiency when working with complex financial data workflows. We are trusted by over 1 million SMBs worldwide. Our solutions embrace AI, machine learning and emerging technologies to advance and improve the accounting process for all, to make accounting more effortless. We are now looking to hire a People Director to join our Global People function. This person will form part of our people leadership team, reporting directly to our Chief People Officer. They will lead the People Partnering team globally, helping to deliver and enhance HR processes, drive change across people projects and initiatives, and maintain practical aspects of employee management as the business scales at pace. The Role - what you'll do as our People Director Manage, coach and mentor the global People Partnership team Develop close working relationships with senior stakeholders, including SMT, in order to help them implement change management processes and both local and global policies and procedures. Supporting the global People Partners to ensure the delivery of values-driven guiding principles & policies across both ER and performance management Work closely with Talent, People Operations, Engagement and L&D leaders to ensure consistent delivery and provision of people related initiatives About you - what we are looking for: Below are our ideal requirements, but we hire based on potential, not just on experience, and we know that some people are less likely to apply for a role if they don't meet 100% of the criteria. At Dext we are committed to cultivating a diverse, inclusive and empowering culture, so please apply if you meet the majority of these competencies. Previous experience in a leadership role managing and coaching a team of People Partners / HRBP Prior experience managing a global team Strong working knowledge of applying employment law in the UK, and solid knowledge from an international perspective Experience gained within the Tech industry, ideally within a scale-up / growth / PE backed organisation An ability to implement a full range of HR policies, processes and procedures in order to deliver effective organisational structures for people to flourish An ability to influence stakeholders, with outstanding verbal and written communication skills and the ability to engage people and gain buy-in An understanding of the need to remain calm under pressure Delivery-focussed with a willingness to be creative to find solutions to sometimes complex challenges Resilient and comfortable working through ambiguity to problem solve and steer through change A high level of integrity, a values-led approach to work and a natural ability to gain trust through credibility What you will be part of - our values, culture and behaviours: We are a highly ambitious, innovative, market-leading FinTech. We are a global, Private Equity backed business (HgCapital), but we have the dexterity and pace of a scale-up. We are uncompromising in our desire to achieve our best, day-in day-out, and we have three clear values which guide everything we do: Be Brave - Everyone in the company has a voice to challenge ideas and the status quo. Be Exceptional - We set high standards and aim to be exceptional at what we do. Be Together - We are one team. There is no such thing as individual success without team success. Our behaviours are how we practically live and breathe our values and are an essential part of life at Dext. Our behaviours guide us and inform how we communicate, collaborate and support each other. They are: Be Diverse, be Courageous, be Considerate, be Transparent, be Focused, be Accountable, and above all, be Dexterous! You will report to our Chief People Officer, Sharon Scortis - find out more about her here: What we will give you - the perks: Competitive salary; Flexible working; 25 days off plus bank holidays volunteering days, summer hours and a day off the week of your birthday; Employer-paid private medical insurance and health cash plan (Medicash - reloadable shopping cards, cinema ticket discounts, online discounts and more!); Cycle to work scheme; Access to LinkedIn Learning; Payroll giving; Income protection; Mental health support through
May 18, 2024
Full time
Who we are, what we do & why we do it: We are Dext - the world's leading provider of accounting automation and spend management software. Our products give businesses real-time visibility and control over spend, payments and expenses, and help accountants and bookkeepers reach new levels of efficiency when working with complex financial data workflows. We are trusted by over 1 million SMBs worldwide. Our solutions embrace AI, machine learning and emerging technologies to advance and improve the accounting process for all, to make accounting more effortless. We are now looking to hire a People Director to join our Global People function. This person will form part of our people leadership team, reporting directly to our Chief People Officer. They will lead the People Partnering team globally, helping to deliver and enhance HR processes, drive change across people projects and initiatives, and maintain practical aspects of employee management as the business scales at pace. The Role - what you'll do as our People Director Manage, coach and mentor the global People Partnership team Develop close working relationships with senior stakeholders, including SMT, in order to help them implement change management processes and both local and global policies and procedures. Supporting the global People Partners to ensure the delivery of values-driven guiding principles & policies across both ER and performance management Work closely with Talent, People Operations, Engagement and L&D leaders to ensure consistent delivery and provision of people related initiatives About you - what we are looking for: Below are our ideal requirements, but we hire based on potential, not just on experience, and we know that some people are less likely to apply for a role if they don't meet 100% of the criteria. At Dext we are committed to cultivating a diverse, inclusive and empowering culture, so please apply if you meet the majority of these competencies. Previous experience in a leadership role managing and coaching a team of People Partners / HRBP Prior experience managing a global team Strong working knowledge of applying employment law in the UK, and solid knowledge from an international perspective Experience gained within the Tech industry, ideally within a scale-up / growth / PE backed organisation An ability to implement a full range of HR policies, processes and procedures in order to deliver effective organisational structures for people to flourish An ability to influence stakeholders, with outstanding verbal and written communication skills and the ability to engage people and gain buy-in An understanding of the need to remain calm under pressure Delivery-focussed with a willingness to be creative to find solutions to sometimes complex challenges Resilient and comfortable working through ambiguity to problem solve and steer through change A high level of integrity, a values-led approach to work and a natural ability to gain trust through credibility What you will be part of - our values, culture and behaviours: We are a highly ambitious, innovative, market-leading FinTech. We are a global, Private Equity backed business (HgCapital), but we have the dexterity and pace of a scale-up. We are uncompromising in our desire to achieve our best, day-in day-out, and we have three clear values which guide everything we do: Be Brave - Everyone in the company has a voice to challenge ideas and the status quo. Be Exceptional - We set high standards and aim to be exceptional at what we do. Be Together - We are one team. There is no such thing as individual success without team success. Our behaviours are how we practically live and breathe our values and are an essential part of life at Dext. Our behaviours guide us and inform how we communicate, collaborate and support each other. They are: Be Diverse, be Courageous, be Considerate, be Transparent, be Focused, be Accountable, and above all, be Dexterous! You will report to our Chief People Officer, Sharon Scortis - find out more about her here: What we will give you - the perks: Competitive salary; Flexible working; 25 days off plus bank holidays volunteering days, summer hours and a day off the week of your birthday; Employer-paid private medical insurance and health cash plan (Medicash - reloadable shopping cards, cinema ticket discounts, online discounts and more!); Cycle to work scheme; Access to LinkedIn Learning; Payroll giving; Income protection; Mental health support through
QSW Senior Practitioner Referral and Assessment Your new role This role is within the Referral and Assessment Service. The Referral and Assessment Teams receive all new referrals from the Bromley MASH and undertake Child and Family assessments to determine how best children's needs can be met. There are 6 teams, each consisting of a team manager and 5 social workers. The teams go onto duty for one week every 6 weeks and during their duty week, social workers will receive new allocations. Bromley has made a huge investment in terms of staffing in order to ensure that social workers have lower caseloads. Referral and Assessment Social Workers will carry an average of 8 families. Social workers in the service are positive, motivated and feel that their current caseload allows them complete good social work interventions with families. As part of the Bromley Promise there will be a dedicated two-week induction programme upon joining us. You will be working within smaller teams comprising of just five Social Workers/Senior Social Workers and one Team Manager. Our managers are accessible, ensuring you have support when needed. You will have dedicated time set aside for quality and reflective 1-1 supervision with your manager. Bromley are working in a relationship-based practice framework and we are looking for a social worker who is passionate about working with children and their families. We are looking for an individual who will be able use their ability to form good relationships with families and professionals to bring about positive changes for children and young people. What you'll need to succeed SKILLS & ABILITIES Ability to work within a framework of legislation, guidance, divisional policies and procedures and accountability to senior officers. Ability to relate effectively to children, parents and carers, many of whom may be under stress. This will include the ability to support and facilitate the work of more junior staff who are having to deal with particularly difficult situations. Ability to work as a team member and to form professional partnerships with other staff within the Department, colleagues from other agencies, foster carers and residential workers and health and education professionals. This will include an ability to remain aware of the roles and responsibilities of others and to promote a positive image of the division and department. Skill in analysing complex and problematic situations and in formulating, implementing and reviewing, alongside service users, appropriate assessment and intervention programmes. Skill in communicating clearly orally and in writing, including an ability to maintain concise case records including Looked After Children documentation and to produce reports for case conferences, courts and other bodies. Ability to manage working time effectively in order to meet both professional priorities and administrative requirements. Ability to think creatively in meeting children's and families' needs, using family and community networks, voluntary sector and other external resources and provision where appropriate. Ability to contribute to the overall development of the team e.g.: making presentations and leading discussion in areas of professional practice; identifying opportunities for meeting need more effectively; promoting an appropriate and professional climate. Demonstrate appropriate understanding, knowledge and skills in valuing diversity KNOWLEDGE Comprehensive knowledge of the Children Act 1989 and other relevant legislation, regulations and guidance such as national assessment framework. Knowledge of the range of services which are available to children and families and of the organisational framework within which they are provided. Knowledge of child development and of family functioning and dynamics. Knowledge of methods of social work intervention. EXPERIENCE Appropriate and relevant post-qualification experience of children and families social work within a statutory, voluntary or independent sector organisation. What you'll get in return As part of the Bromley Promise there will be a dedicated two-week induction programme upon joining us. We are confident that with your support, we will continue to provide high quality social care services to our children in Bromley as set out in our improvement and transformation plan. In return, we ask that you bring your passion, dedication and skills. The Bromley Promise: Manageable caseloads for every Social WorkerDedicated time for reflective supervisionGenerous Annual Leave Entitlement including an additional three daysSmall Cluster teams with one team manager supervising four Social WorkersTwo-week protected induction programmeExcellent Learning and development opportunities with bespoke training for every social workerSocial Workers and team managers have easy and regular access to the leadership team Some of the benefits of working for the London Borough of Bromley: Eligibility to join the Lease Car SchemeSocial Workers are classified as essential car users, granting them access to free car parking at Bromley Civic Centre and the ability to claim more on mileage (45p per mile).Membership of the excellent Local Government Pension SchemeExcellent transport linksSalary Sacrifice Schemes make huge savings on the Cycle2Work bike scheme.Employee Benefits Lifestyle Discounts - hundreds of discounts at local and national retailers, restaurants, holidays and many more What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 18, 2024
Full time
QSW Senior Practitioner Referral and Assessment Your new role This role is within the Referral and Assessment Service. The Referral and Assessment Teams receive all new referrals from the Bromley MASH and undertake Child and Family assessments to determine how best children's needs can be met. There are 6 teams, each consisting of a team manager and 5 social workers. The teams go onto duty for one week every 6 weeks and during their duty week, social workers will receive new allocations. Bromley has made a huge investment in terms of staffing in order to ensure that social workers have lower caseloads. Referral and Assessment Social Workers will carry an average of 8 families. Social workers in the service are positive, motivated and feel that their current caseload allows them complete good social work interventions with families. As part of the Bromley Promise there will be a dedicated two-week induction programme upon joining us. You will be working within smaller teams comprising of just five Social Workers/Senior Social Workers and one Team Manager. Our managers are accessible, ensuring you have support when needed. You will have dedicated time set aside for quality and reflective 1-1 supervision with your manager. Bromley are working in a relationship-based practice framework and we are looking for a social worker who is passionate about working with children and their families. We are looking for an individual who will be able use their ability to form good relationships with families and professionals to bring about positive changes for children and young people. What you'll need to succeed SKILLS & ABILITIES Ability to work within a framework of legislation, guidance, divisional policies and procedures and accountability to senior officers. Ability to relate effectively to children, parents and carers, many of whom may be under stress. This will include the ability to support and facilitate the work of more junior staff who are having to deal with particularly difficult situations. Ability to work as a team member and to form professional partnerships with other staff within the Department, colleagues from other agencies, foster carers and residential workers and health and education professionals. This will include an ability to remain aware of the roles and responsibilities of others and to promote a positive image of the division and department. Skill in analysing complex and problematic situations and in formulating, implementing and reviewing, alongside service users, appropriate assessment and intervention programmes. Skill in communicating clearly orally and in writing, including an ability to maintain concise case records including Looked After Children documentation and to produce reports for case conferences, courts and other bodies. Ability to manage working time effectively in order to meet both professional priorities and administrative requirements. Ability to think creatively in meeting children's and families' needs, using family and community networks, voluntary sector and other external resources and provision where appropriate. Ability to contribute to the overall development of the team e.g.: making presentations and leading discussion in areas of professional practice; identifying opportunities for meeting need more effectively; promoting an appropriate and professional climate. Demonstrate appropriate understanding, knowledge and skills in valuing diversity KNOWLEDGE Comprehensive knowledge of the Children Act 1989 and other relevant legislation, regulations and guidance such as national assessment framework. Knowledge of the range of services which are available to children and families and of the organisational framework within which they are provided. Knowledge of child development and of family functioning and dynamics. Knowledge of methods of social work intervention. EXPERIENCE Appropriate and relevant post-qualification experience of children and families social work within a statutory, voluntary or independent sector organisation. What you'll get in return As part of the Bromley Promise there will be a dedicated two-week induction programme upon joining us. We are confident that with your support, we will continue to provide high quality social care services to our children in Bromley as set out in our improvement and transformation plan. In return, we ask that you bring your passion, dedication and skills. The Bromley Promise: Manageable caseloads for every Social WorkerDedicated time for reflective supervisionGenerous Annual Leave Entitlement including an additional three daysSmall Cluster teams with one team manager supervising four Social WorkersTwo-week protected induction programmeExcellent Learning and development opportunities with bespoke training for every social workerSocial Workers and team managers have easy and regular access to the leadership team Some of the benefits of working for the London Borough of Bromley: Eligibility to join the Lease Car SchemeSocial Workers are classified as essential car users, granting them access to free car parking at Bromley Civic Centre and the ability to claim more on mileage (45p per mile).Membership of the excellent Local Government Pension SchemeExcellent transport linksSalary Sacrifice Schemes make huge savings on the Cycle2Work bike scheme.Employee Benefits Lifestyle Discounts - hundreds of discounts at local and national retailers, restaurants, holidays and many more What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
SNG Formerly Sovereign Housing Association
Christchurch, Dorset
Sovereign has recently merged with Network Homes to form the Sovereign Network Group (SNG). We provide over 84,000 homes and invest in communities across London and the South of England, aiming to offer quality affordable homes and places people love. We are committed to sustaining tenancies and ensuring customer satisfaction through effective income management and support services. We're pleased to have an opportunity for a Customer Accounts Manager to join our team and help manage and deliver our income recovery service. This role involves using data to make informed decisions and respond quickly to customer needs and external changes. You'll be based from our Christchurch office, with travel across South Hampshire and the Isle of Wight , and will take our hybrid approach combining office and home working Role : You will report to a Senior Customer Accounts Manager and lead a team of Customer Accounts Officers and Customer Income Advisors. Your focus will be on delivering an outstanding income recovery service across your locality, ensuring effective day-to-day income collection and related services. You'll collaborate with the wider management team to meet performance targets, operational goals, and industry best practices. Key Responsibilities: Lead and support a team, fostering a high-performing and professional environment. Work with the management team to meet challenging targets and deliver high levels of customer satisfaction, cost-effectiveness, and value for money. Ensure your team collaborates with other teams to provide a customer-centric service. Use a data-driven approach to improve service delivery and efficiency. Manage data related to income performance as per Sovereign's guidelines. Requirements: Experience in a similar role within social housing, including income recovery for various tenures. Knowledge of managing arrears in rented, leasehold, and shared ownership properties. Proven ability to lead and motivate a rent/income collection team. Up-to-date knowledge of legislation, regulations, and standards related to income collection. Experience in using data to drive service performance and deploy resources effectively. Strong leadership, communication, and interpersonal skills. Evidence of excellent customer service in a complex environment. Membership in a professional body like CIH (Chartered Institute of Housing) is a plus, but not essential. Benefits: £450 flex-pot annually, discounted shopping, and cycling scheme. 25 days holiday + bank holidays (with an extra day each year up to 30 days). Option to buy and sell up to 5 days holiday per year. Company pension scheme matched up to 12%, life cover at 4x your salary. Flexible working options. Private medical insurance, dental insurance, and critical illness cover options. We are committed to equality, diversity, and inclusion and believe you can truly be yourself at SNG. Visit our careers site to learn more about us and our values. Join us and make a real difference in people's lives. This is a fantastic opportunity to be part of an exciting period of change at SNG.
May 18, 2024
Full time
Sovereign has recently merged with Network Homes to form the Sovereign Network Group (SNG). We provide over 84,000 homes and invest in communities across London and the South of England, aiming to offer quality affordable homes and places people love. We are committed to sustaining tenancies and ensuring customer satisfaction through effective income management and support services. We're pleased to have an opportunity for a Customer Accounts Manager to join our team and help manage and deliver our income recovery service. This role involves using data to make informed decisions and respond quickly to customer needs and external changes. You'll be based from our Christchurch office, with travel across South Hampshire and the Isle of Wight , and will take our hybrid approach combining office and home working Role : You will report to a Senior Customer Accounts Manager and lead a team of Customer Accounts Officers and Customer Income Advisors. Your focus will be on delivering an outstanding income recovery service across your locality, ensuring effective day-to-day income collection and related services. You'll collaborate with the wider management team to meet performance targets, operational goals, and industry best practices. Key Responsibilities: Lead and support a team, fostering a high-performing and professional environment. Work with the management team to meet challenging targets and deliver high levels of customer satisfaction, cost-effectiveness, and value for money. Ensure your team collaborates with other teams to provide a customer-centric service. Use a data-driven approach to improve service delivery and efficiency. Manage data related to income performance as per Sovereign's guidelines. Requirements: Experience in a similar role within social housing, including income recovery for various tenures. Knowledge of managing arrears in rented, leasehold, and shared ownership properties. Proven ability to lead and motivate a rent/income collection team. Up-to-date knowledge of legislation, regulations, and standards related to income collection. Experience in using data to drive service performance and deploy resources effectively. Strong leadership, communication, and interpersonal skills. Evidence of excellent customer service in a complex environment. Membership in a professional body like CIH (Chartered Institute of Housing) is a plus, but not essential. Benefits: £450 flex-pot annually, discounted shopping, and cycling scheme. 25 days holiday + bank holidays (with an extra day each year up to 30 days). Option to buy and sell up to 5 days holiday per year. Company pension scheme matched up to 12%, life cover at 4x your salary. Flexible working options. Private medical insurance, dental insurance, and critical illness cover options. We are committed to equality, diversity, and inclusion and believe you can truly be yourself at SNG. Visit our careers site to learn more about us and our values. Join us and make a real difference in people's lives. This is a fantastic opportunity to be part of an exciting period of change at SNG.
Job order - J(Apply online only) - Permanent Full Time Title Site Support Officer Category Administration City Gloucester, zINACTIVATE - Gloucestershire, United Kingdom Job Description Site Support Officer Position Description Be part of something interesting and rewarding and join us as a Site Support Officer at our Gloucester office. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent, and inspiring everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. This role will see you take responsibility for Front of House Services and Security of our Gloucester locations. You must hold a current SIA licence and already hold, or be prepared to undergo, National Security Vetting (NSV) enhanced Security Check (SC) level. This role involves shifts of 7 days on, 3 days off as part of a three person team to fulfill 24/7 security office requirements. Your future duties and responsibilities Your remit will include a wide variety of tasks and duties around the office estate. You will be required to carry out patrols of the building, sign in all visitors, escort contractors around to ensure the buildings are always secure. Part of the position will also involve taking receipt of deliveries, alerting the recipient of their mail, ordering stationery and raising any maintenance issues with the relevant teams. Due to the nature of the work, we require a willingness to operate at unsociable times due to occasional requirements to extend building opening hours. Required qualifications to be successful in this role You must be experienced in working on Commercial premises and have knowledge of the relevant H&S working practices and hold a current SIA licence. This is a client facing role and you must be a presentable individual with good IT and communication skills. There will be plenty of opportunity for you to upskill and develop your career within the wider facilities team and we ll support you all the way. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Reference (phone number removed)
May 18, 2024
Full time
Job order - J(Apply online only) - Permanent Full Time Title Site Support Officer Category Administration City Gloucester, zINACTIVATE - Gloucestershire, United Kingdom Job Description Site Support Officer Position Description Be part of something interesting and rewarding and join us as a Site Support Officer at our Gloucester office. CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent, and inspiring everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. This role will see you take responsibility for Front of House Services and Security of our Gloucester locations. You must hold a current SIA licence and already hold, or be prepared to undergo, National Security Vetting (NSV) enhanced Security Check (SC) level. This role involves shifts of 7 days on, 3 days off as part of a three person team to fulfill 24/7 security office requirements. Your future duties and responsibilities Your remit will include a wide variety of tasks and duties around the office estate. You will be required to carry out patrols of the building, sign in all visitors, escort contractors around to ensure the buildings are always secure. Part of the position will also involve taking receipt of deliveries, alerting the recipient of their mail, ordering stationery and raising any maintenance issues with the relevant teams. Due to the nature of the work, we require a willingness to operate at unsociable times due to occasional requirements to extend building opening hours. Required qualifications to be successful in this role You must be experienced in working on Commercial premises and have knowledge of the relevant H&S working practices and hold a current SIA licence. This is a client facing role and you must be a presentable individual with good IT and communication skills. There will be plenty of opportunity for you to upskill and develop your career within the wider facilities team and we ll support you all the way. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Reference (phone number removed)