Commercial Manager Flexible Working Located in Gloucestershire, South Wales, Bristol, Bath, Wiltshire & Somerset £NEG Our client specialises in the fabrication, erection and protective treatment of high-quality steelwork for modular bridging throughout the UK, Europe and Globally . They deliver infrastructure solutions throughout the world and their commercial department is looking for a Commercial Manager. The role is to provide full commercial, contractual, and business development support to the operating business. You will lead the commercial tender process supporting the international sales markets from receipt of tender or enquiry through contract award to delivery and manage cross-functional co-ordination of stakeholders in bid process. Main Duties Support new and existing international business, ensuring that all business is carried out in accordance with the company s Business Ethics and Conduct Policy. Review and develop with the VP Commercial, processes to drive improved performance and maximise growth. Work within the Commercial team to support the international enquiry workload. Partner with relevant departments and stakeholders to lead and drive high quality technical and commercial offers, resulting in accurate and winning bids. Responsible for the full detailed review of client tender enquiry requirements, presentations, and recommendations to the senior leadership team. Manage risk assessments and mitigation for bids, proposals, and new business initiatives. Support cross-functional teams in Commercial matters. Remain aware of the latest market trends, sectors, and developments, and represent the company at industry events when required. Lead the negotiation of contractual terms & conditions and commercial reviews for new business opportunities. Manage the internal and external interface for the submission of all clarifications, qualifications and exceptions. Prepare price strategy, benchmarking, and full cost estimation models. Manage enquiry administration within the Business CRM (Customer Relationship Management) tool. Provide Commercial information reporting to the VP Commercial. Maintain client commercial contact on key projects to ensure successful delivery. Background The ideal candidate would have experience in the UK manufacturing and construction services industry. Specifically, the ideal candidate will have: Essential: Degree educated or equivalent experienced professional preferred. Experience in contracts terms and conditions, including FIDIC and other forms of international contract. Ability to present to leadership. Excellent IT skills (MS Word, Excel, Project, Outlook, and CRM) is required. Excellent verbal and written communication skills, as well as attention to detail. Desirable: Previous experience developing offers for clients in a bridge or civil engineering related discipline Fluent in an additional language such as Spanish or, French (written and verbal). Knowledge of Commercial Export, Incoterms, Letter of Credit, and payment mechanisms. Previous experience operating with third party contract conditions and public procurement processes. It is expected that the successful candidate should be able to contribute positively to this role within a few weeks, be self-motivated and willing to learn and develop in the role. For more information please call Giles Churchill at Omega Resource Group on (phone number removed) Omega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
May 17, 2024
Full time
Commercial Manager Flexible Working Located in Gloucestershire, South Wales, Bristol, Bath, Wiltshire & Somerset £NEG Our client specialises in the fabrication, erection and protective treatment of high-quality steelwork for modular bridging throughout the UK, Europe and Globally . They deliver infrastructure solutions throughout the world and their commercial department is looking for a Commercial Manager. The role is to provide full commercial, contractual, and business development support to the operating business. You will lead the commercial tender process supporting the international sales markets from receipt of tender or enquiry through contract award to delivery and manage cross-functional co-ordination of stakeholders in bid process. Main Duties Support new and existing international business, ensuring that all business is carried out in accordance with the company s Business Ethics and Conduct Policy. Review and develop with the VP Commercial, processes to drive improved performance and maximise growth. Work within the Commercial team to support the international enquiry workload. Partner with relevant departments and stakeholders to lead and drive high quality technical and commercial offers, resulting in accurate and winning bids. Responsible for the full detailed review of client tender enquiry requirements, presentations, and recommendations to the senior leadership team. Manage risk assessments and mitigation for bids, proposals, and new business initiatives. Support cross-functional teams in Commercial matters. Remain aware of the latest market trends, sectors, and developments, and represent the company at industry events when required. Lead the negotiation of contractual terms & conditions and commercial reviews for new business opportunities. Manage the internal and external interface for the submission of all clarifications, qualifications and exceptions. Prepare price strategy, benchmarking, and full cost estimation models. Manage enquiry administration within the Business CRM (Customer Relationship Management) tool. Provide Commercial information reporting to the VP Commercial. Maintain client commercial contact on key projects to ensure successful delivery. Background The ideal candidate would have experience in the UK manufacturing and construction services industry. Specifically, the ideal candidate will have: Essential: Degree educated or equivalent experienced professional preferred. Experience in contracts terms and conditions, including FIDIC and other forms of international contract. Ability to present to leadership. Excellent IT skills (MS Word, Excel, Project, Outlook, and CRM) is required. Excellent verbal and written communication skills, as well as attention to detail. Desirable: Previous experience developing offers for clients in a bridge or civil engineering related discipline Fluent in an additional language such as Spanish or, French (written and verbal). Knowledge of Commercial Export, Incoterms, Letter of Credit, and payment mechanisms. Previous experience operating with third party contract conditions and public procurement processes. It is expected that the successful candidate should be able to contribute positively to this role within a few weeks, be self-motivated and willing to learn and develop in the role. For more information please call Giles Churchill at Omega Resource Group on (phone number removed) Omega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
6-12 Month Fixed Term - Dedicated Customer Professional Gravesend We have an exciting opportunity for you to join our team as our Dedicated Customer Professional, based at our European Head office in Gravesend, Kent.Joining us on a Fixed Term Basis, (Monday - Friday 8.30 - 5.30pm), you will receive a competitive salary . Moove is a leading provider of automotive lubricants, oils, and chemicals throughout the UK, Europe, and Asia. We are part of Cosan a Global provider of Energy and Logistics. At our European Head office, we have 200 employees and over 26 different languages spoken. This is a high energy, fast evolving environment. If you love innovation and embrace change, we are the company for you. As our Dedicated Customer Professional , you will be building strong relationships with customers on the telephone, overseeing all orders, liaising with key colleagues to ensure everything is in place to guarantee deliveries within lead time. You will handle all customer enquiries. Responsibilities as our Dedicated Customer Professional are to: Manage and oversee customer deliveries Be the first point of contact for all customer requests, respond to customers within agreed time scales. Proactive communication to keep customers informed Build strong relationship with customer to understand their needs, weekly courtesy calls with key customers and internal account managers to ensure their needs are being met and where possible exceeded. Takes ownership of challenges and following through to ensure deliver as promised to the customer, collaborating with colleagues being the voice of the customers. Investigate complaints, monitor and challenge for preventative measures. Challenge processes to ensure we constantly improve Process Customer Orders and checking colleagues order entry. Process and resolving Customer Complaints in a timely manner Understanding, communicating and processing promotional deals. Contact customers who regularly order and haven't ordered in their usual timeframe, or ordering outside their usual buying pattern Proactively contact customers to ensure they are aware of any offers that are running, or any products in our portfolio they are not currently purchasing. Essential Skills required of our Dedicated Customer Professional: 2-3 years previous experience in a demanding customer service environment IT proficient in MS package, intermediate to advanced in Excel Ability to work in a fast-changing, dynamic environment Fluent in English both written and spoken Excellent communication skills - a relationship builder Active listening skills Ability to deliver difficult messages positively Ability to give and receive feedback positively Process driven and able to adopt and utilise to best advantage Proactive attitude Desirable Skills Additional language spoken, in particular French, Spanish and/or Portuguese Experience of working with SAP and Salesforce Experience of complaint handling through to resolution International business understanding and/or experience In return for joining us as our Dedicated Customer Professional you will receive: - Competitive Salary- 25 days holiday plus bank holidays annually (pro-rata)- Contributory pension scheme (company match up to 7%)- Life Assurance 4x basic salary - Lifeworks EAP ad Perks - Free Parking Interested in becoming a Moover? Join us as our Dedicated Customer Professional and be part of a global organisation who truly value their employees, encourage development and progression. If yes, apply today, we'd love to hear from you! Please note we endeavour to reply to everyone, but it is not always possible. If you have not heard from us within two weeks of your application, please assume in this instance we have not been able to progress.
May 15, 2024
Full time
6-12 Month Fixed Term - Dedicated Customer Professional Gravesend We have an exciting opportunity for you to join our team as our Dedicated Customer Professional, based at our European Head office in Gravesend, Kent.Joining us on a Fixed Term Basis, (Monday - Friday 8.30 - 5.30pm), you will receive a competitive salary . Moove is a leading provider of automotive lubricants, oils, and chemicals throughout the UK, Europe, and Asia. We are part of Cosan a Global provider of Energy and Logistics. At our European Head office, we have 200 employees and over 26 different languages spoken. This is a high energy, fast evolving environment. If you love innovation and embrace change, we are the company for you. As our Dedicated Customer Professional , you will be building strong relationships with customers on the telephone, overseeing all orders, liaising with key colleagues to ensure everything is in place to guarantee deliveries within lead time. You will handle all customer enquiries. Responsibilities as our Dedicated Customer Professional are to: Manage and oversee customer deliveries Be the first point of contact for all customer requests, respond to customers within agreed time scales. Proactive communication to keep customers informed Build strong relationship with customer to understand their needs, weekly courtesy calls with key customers and internal account managers to ensure their needs are being met and where possible exceeded. Takes ownership of challenges and following through to ensure deliver as promised to the customer, collaborating with colleagues being the voice of the customers. Investigate complaints, monitor and challenge for preventative measures. Challenge processes to ensure we constantly improve Process Customer Orders and checking colleagues order entry. Process and resolving Customer Complaints in a timely manner Understanding, communicating and processing promotional deals. Contact customers who regularly order and haven't ordered in their usual timeframe, or ordering outside their usual buying pattern Proactively contact customers to ensure they are aware of any offers that are running, or any products in our portfolio they are not currently purchasing. Essential Skills required of our Dedicated Customer Professional: 2-3 years previous experience in a demanding customer service environment IT proficient in MS package, intermediate to advanced in Excel Ability to work in a fast-changing, dynamic environment Fluent in English both written and spoken Excellent communication skills - a relationship builder Active listening skills Ability to deliver difficult messages positively Ability to give and receive feedback positively Process driven and able to adopt and utilise to best advantage Proactive attitude Desirable Skills Additional language spoken, in particular French, Spanish and/or Portuguese Experience of working with SAP and Salesforce Experience of complaint handling through to resolution International business understanding and/or experience In return for joining us as our Dedicated Customer Professional you will receive: - Competitive Salary- 25 days holiday plus bank holidays annually (pro-rata)- Contributory pension scheme (company match up to 7%)- Life Assurance 4x basic salary - Lifeworks EAP ad Perks - Free Parking Interested in becoming a Moover? Join us as our Dedicated Customer Professional and be part of a global organisation who truly value their employees, encourage development and progression. If yes, apply today, we'd love to hear from you! Please note we endeavour to reply to everyone, but it is not always possible. If you have not heard from us within two weeks of your application, please assume in this instance we have not been able to progress.
Dynamic Oriental Food Brand is seeking for International Account Manager Japanese Brand Food Company Acton, hybrid International Account Manager Salary: 50-55K Language: English, Spanish/French/Italian are advantage Role Summary: They are looking for an account manager to drive their brand forward in group of their European territories. The portfolio stretches across multiple countries and is primarily made up of wholesale distributor customers that deliver into a mix of health food retailers and national supermarkets. The portfolio also includes several manufacturer customers. The responsibilities and tasks that the role involves revolve around the 3 points stated above. 1. Relationships Maintaining a good understanding of trends, and industry movements in key markets Maintaining adequate and consistent communication with customers to help keep their brand and the Organic agenda at the front of their minds. Arranging meetings and visits where beneficial Managing customer official documentation Managing and responding to account queries Heading up complex projects or issues related to your customers 2. Analysis and Execution Tracking sales vs budgets Analysing company sales data to draw insights for your own portfolio. Gap-analyses, cross-selling, up-selling. Introducing new products and create and oversee successful launch plans with customers Arranging appropriate promotion plans and marketing activities maximise sales in line with their brand or customer promotional and marketing plans Managing promotional and marketing spend in line with forecasted budgets. 3. Communication Working closely with the Sales Office Team to help deliver a fantastic and positive customer experience at all stages of the sales process. Working closely with the Supply Chain team by analysing sales and providing forecasts, where necessary, to ensure stock availability for launches and promotions whilst keeping wastage to a minimum. Communicating and implementing price increases Discovering and creating new business opportunities to further our Organic impact! Helping in the planning and organising of customer trade shows in various countries. Advocate and helping deliver the International newsletter, a bi-monthly communique to all international customers that updates them on recent their events. For example, new launches, campaigns, item assets. Helping to raise accessibility and visibility of their webpage in the international community. Travel involved in this role: Visits to customers: Potentially once a month. Duration dependent on goals and territory. Trade shows 2/3 times per year, sometimes exhibiting, and other times attending. Qualifications, Experience: Relevant academic qualifications (A level, Degree, professional etc) Strong background in the Organic and Natural Foods Industry, with experience of selling similar products to the their brand range Proven track record of achieving sales results and meeting targets in similar market sectors Prior sales experience with International wholesalers (ideally 2 years) Skills / Aptitude: Highly numerate and skilled with data analysis / reporting Good general office skills on Microsoft products: MS Excel, MS Powerpoint, MSTeams Self-motivating, entrepreneurial drive Confident, assertive and good negotiator Organised with the ability to manage priorities Honest and ethical Team player and a good listener Interest in cooking a wide range of cuisines and environmental / sustainable issues Other criteria Fluent English required. French and/or Spanish would be beneficial. Other languages welcome. Able to travel around the UK and abroad as needed Living within manageable commute to Acton, London.
May 15, 2024
Full time
Dynamic Oriental Food Brand is seeking for International Account Manager Japanese Brand Food Company Acton, hybrid International Account Manager Salary: 50-55K Language: English, Spanish/French/Italian are advantage Role Summary: They are looking for an account manager to drive their brand forward in group of their European territories. The portfolio stretches across multiple countries and is primarily made up of wholesale distributor customers that deliver into a mix of health food retailers and national supermarkets. The portfolio also includes several manufacturer customers. The responsibilities and tasks that the role involves revolve around the 3 points stated above. 1. Relationships Maintaining a good understanding of trends, and industry movements in key markets Maintaining adequate and consistent communication with customers to help keep their brand and the Organic agenda at the front of their minds. Arranging meetings and visits where beneficial Managing customer official documentation Managing and responding to account queries Heading up complex projects or issues related to your customers 2. Analysis and Execution Tracking sales vs budgets Analysing company sales data to draw insights for your own portfolio. Gap-analyses, cross-selling, up-selling. Introducing new products and create and oversee successful launch plans with customers Arranging appropriate promotion plans and marketing activities maximise sales in line with their brand or customer promotional and marketing plans Managing promotional and marketing spend in line with forecasted budgets. 3. Communication Working closely with the Sales Office Team to help deliver a fantastic and positive customer experience at all stages of the sales process. Working closely with the Supply Chain team by analysing sales and providing forecasts, where necessary, to ensure stock availability for launches and promotions whilst keeping wastage to a minimum. Communicating and implementing price increases Discovering and creating new business opportunities to further our Organic impact! Helping in the planning and organising of customer trade shows in various countries. Advocate and helping deliver the International newsletter, a bi-monthly communique to all international customers that updates them on recent their events. For example, new launches, campaigns, item assets. Helping to raise accessibility and visibility of their webpage in the international community. Travel involved in this role: Visits to customers: Potentially once a month. Duration dependent on goals and territory. Trade shows 2/3 times per year, sometimes exhibiting, and other times attending. Qualifications, Experience: Relevant academic qualifications (A level, Degree, professional etc) Strong background in the Organic and Natural Foods Industry, with experience of selling similar products to the their brand range Proven track record of achieving sales results and meeting targets in similar market sectors Prior sales experience with International wholesalers (ideally 2 years) Skills / Aptitude: Highly numerate and skilled with data analysis / reporting Good general office skills on Microsoft products: MS Excel, MS Powerpoint, MSTeams Self-motivating, entrepreneurial drive Confident, assertive and good negotiator Organised with the ability to manage priorities Honest and ethical Team player and a good listener Interest in cooking a wide range of cuisines and environmental / sustainable issues Other criteria Fluent English required. French and/or Spanish would be beneficial. Other languages welcome. Able to travel around the UK and abroad as needed Living within manageable commute to Acton, London.
Bilingual Delegate Sales Executive (on-site) Between £20,000 - £25,000 Salary DOE Plus, an OTE of £10,000+ (uncapped) Central London Are you looking for your first role in events? Are you looking to make use of your language skills? This could be the role for you! The Client: A small events company with around 25 members, they are still owned by the original founders. They offer the unique opportunity for graduates and lesser experienced candidates to get a start into the events industry via delegate sales. Every member starts here and progresses their way up into the next career path. They focus on cyber security events across Europe and look for candidates that can speak these languages such as German, French, Spanish or Italian. The role involves: Making 70 calls a day to attract delegates to the events. Account manages current candidates and generate new business from cold calling and other methods. Proactively qualifying, growing, and maintaining an account list Providing regular updates to your line manager and sharing sales intelligence with colleagues Have an organised approach to daily tasks. Great written and verbal communication. Attending the events on the day and networking with the delegates. Skills Required: Great written and verbal communication. Being able to speak one of the following languages fluently: German, French, Spanish or Italian. A positive attitude with the ambition to develop their career in events. Hunger for new business and cold calling
May 15, 2024
Full time
Bilingual Delegate Sales Executive (on-site) Between £20,000 - £25,000 Salary DOE Plus, an OTE of £10,000+ (uncapped) Central London Are you looking for your first role in events? Are you looking to make use of your language skills? This could be the role for you! The Client: A small events company with around 25 members, they are still owned by the original founders. They offer the unique opportunity for graduates and lesser experienced candidates to get a start into the events industry via delegate sales. Every member starts here and progresses their way up into the next career path. They focus on cyber security events across Europe and look for candidates that can speak these languages such as German, French, Spanish or Italian. The role involves: Making 70 calls a day to attract delegates to the events. Account manages current candidates and generate new business from cold calling and other methods. Proactively qualifying, growing, and maintaining an account list Providing regular updates to your line manager and sharing sales intelligence with colleagues Have an organised approach to daily tasks. Great written and verbal communication. Attending the events on the day and networking with the delegates. Skills Required: Great written and verbal communication. Being able to speak one of the following languages fluently: German, French, Spanish or Italian. A positive attitude with the ambition to develop their career in events. Hunger for new business and cold calling
Events Manager - Fluent Spanish £35,000 -£45,000 + Excellent Benefits Hybrid Working Independent media events and publishing business seeks highly talented Events Manager, fluent in Spanish, to take full ownership of a number of leading international b2b events, primarily conferences and exhibitions with lots of scope for international travel. Travel likely to New York, LA and possibly Sydney next year. They are looking to hire a resourceful, enthusiastic and highly organised individual with strong experience with in-person, live events experience. Fluency in Spanish and international events experience is a must. The Events Manager will manage the end-to-end delivery together of both larger events and a number of smaller events. Role Responsibilities: Events Manager Overseeing exhibition event delivery - with end to end accountability for operational management of all events including customer journeys and improving onsite experience Maximising the profitability, sustainability and quality of each event through effective procurement Project managing events and control costs to deliver within budget Managing end-to-end delivery of events each year of varying size, format and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment (including risks to consider around the return to live events) Manage ad-hoc projects, both departmental or event related as directed by the Director, Sales Operations and Senior Operations Manager Profile Required: Events Manager Experience of event management - 2 years + is a must - ideally conferences Fluent in Spanish is a must International events experience Strong negotiation and contracting skills with venues and suppliers Experience in risk policies affecting international events such as VAT, modern slavery, anti-bribery, trade sanctions, data protections, security and compliance as well as the event risk management & awareness framework Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively. Self-motivator and team player Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made Company Benefits: Flexible hybrid working - 1-2 days in the office Summer and Xmas parties Discounted vouchers for food and retail outlets Laptop and other office equipment provided Excellent pension and private healthcare options Numerous other company benefits Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.
May 14, 2024
Full time
Events Manager - Fluent Spanish £35,000 -£45,000 + Excellent Benefits Hybrid Working Independent media events and publishing business seeks highly talented Events Manager, fluent in Spanish, to take full ownership of a number of leading international b2b events, primarily conferences and exhibitions with lots of scope for international travel. Travel likely to New York, LA and possibly Sydney next year. They are looking to hire a resourceful, enthusiastic and highly organised individual with strong experience with in-person, live events experience. Fluency in Spanish and international events experience is a must. The Events Manager will manage the end-to-end delivery together of both larger events and a number of smaller events. Role Responsibilities: Events Manager Overseeing exhibition event delivery - with end to end accountability for operational management of all events including customer journeys and improving onsite experience Maximising the profitability, sustainability and quality of each event through effective procurement Project managing events and control costs to deliver within budget Managing end-to-end delivery of events each year of varying size, format and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment (including risks to consider around the return to live events) Manage ad-hoc projects, both departmental or event related as directed by the Director, Sales Operations and Senior Operations Manager Profile Required: Events Manager Experience of event management - 2 years + is a must - ideally conferences Fluent in Spanish is a must International events experience Strong negotiation and contracting skills with venues and suppliers Experience in risk policies affecting international events such as VAT, modern slavery, anti-bribery, trade sanctions, data protections, security and compliance as well as the event risk management & awareness framework Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively. Self-motivator and team player Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made Company Benefits: Flexible hybrid working - 1-2 days in the office Summer and Xmas parties Discounted vouchers for food and retail outlets Laptop and other office equipment provided Excellent pension and private healthcare options Numerous other company benefits Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.