Cobalt Recruitment
Manchester, Lancashire
May 18, 2024
Full time
CAFM Onboarding Consultant £50,000 - £60,000 Remote Working - with monthly North West Head Office required Company Overview Cobalt is once again delighted to be supporting a well-respected Facilities Management and Project Management Software provider. Due to the business's ambitious growth plans over the course of the next 2 years, where they will be partnering with large-scale retailers and government entities, they are looking for an ambitious and adaptable Product Onboarding Consultant to help the business achieve its lofty ambitions. Role Responsibilities Plan, manage and communicate the progress of projects, achieving project milestones and maintaining momentum using the client standardised model for Customer Onboarding Set and manage customer expectations regarding project scope and timeline, customer responsibilities, stakeholder roles and responsibilities, project governance (communication, change control, escalation), risk management, and organisational readiness Conduct demonstration and consulting sessions (on the phone and in-person) and document with meeting minutes Provide customers with follow-up consulting and general assistance in areas of expertise, utilising domain knowledge specialists when necessary Be a "go-to" resource for specific functional areas for both internal and external users Document improvement suggestions and contribute to a product roadmap repository Role Requirements Must have experience in delivering software implementation solutions across a real estate/ facilities management background Quick learner with a passion for software technologies and the ability to understand Ability to map processes and have worked in a large process mapping project Must have excellent organisation, communication, and collaboration skills Strong proficiency in Microsoft Office products Have a strong understanding of organisational change management and working within a large change management project If you are interested in this role and would like to hear more then please send a copy of your most up-to-date CV.