Role : Aftersales Manager Automotive Salary £75,000 OTE & Company Car Location: Chiswick, London. Our client is an award-winning dealer group representing some of the best OEMs. Role You will lead and manage the Service and Aftersales team, including Parts Advisors, Service Advisors, Technicians and Drivers. You will manage, coach, and motivate your team to build long-term staff performance and progression. You will monitor performance against agreed targets and budgets, whilst challenging and driving performance ensuring the success for each individual site. As an Aftersales Manager, you will also analyse performance areas of weakness and appropriate targeted marketing activity whilst monitoring and working to monthly, quarterly, and annual targets. Requirements As a person you are a leader, you can influence and motivate a team effectively with your energetic nature. You have a customer-centric mind-set, excellent communication and negation skills and are also commercially aware. As a committed and self-motivated individual, you will be able to drive and influence your team by providing consistent guidance and support. As a leader you are supportive and clear with communicating. You provide guidance to ensure team members can thrive and develop. You will be able to maintain a trusting environment to be able to extract and recognise individual skills from each member of the team. Experience To be successful within this role as an Aftersales manager you will have the commitment, motivation, and flexibility to lead and drive two separate sites to individual success. You will also hold a comprehensive knowledge of the motor trade and a methodical and logical mind-set to ensure consistency in the success of each individual team. • At least 3 years in a Service Manager or Aftersales Manager position • Excellent communication and negotiation skills • Can influence and motivate a team effectively • Can maintain a methodical and logical approach to varying workloads
May 18, 2024
Full time
Role : Aftersales Manager Automotive Salary £75,000 OTE & Company Car Location: Chiswick, London. Our client is an award-winning dealer group representing some of the best OEMs. Role You will lead and manage the Service and Aftersales team, including Parts Advisors, Service Advisors, Technicians and Drivers. You will manage, coach, and motivate your team to build long-term staff performance and progression. You will monitor performance against agreed targets and budgets, whilst challenging and driving performance ensuring the success for each individual site. As an Aftersales Manager, you will also analyse performance areas of weakness and appropriate targeted marketing activity whilst monitoring and working to monthly, quarterly, and annual targets. Requirements As a person you are a leader, you can influence and motivate a team effectively with your energetic nature. You have a customer-centric mind-set, excellent communication and negation skills and are also commercially aware. As a committed and self-motivated individual, you will be able to drive and influence your team by providing consistent guidance and support. As a leader you are supportive and clear with communicating. You provide guidance to ensure team members can thrive and develop. You will be able to maintain a trusting environment to be able to extract and recognise individual skills from each member of the team. Experience To be successful within this role as an Aftersales manager you will have the commitment, motivation, and flexibility to lead and drive two separate sites to individual success. You will also hold a comprehensive knowledge of the motor trade and a methodical and logical mind-set to ensure consistency in the success of each individual team. • At least 3 years in a Service Manager or Aftersales Manager position • Excellent communication and negotiation skills • Can influence and motivate a team effectively • Can maintain a methodical and logical approach to varying workloads
New opportunity not to be missed ! Vantage are looking for a Parts Advisor to join our team based in Toyota & Kia Scarborough . In return you will receive a competitive starting salary of £27,682.40 per annum including OTE plus excellent benefits! At Vantage we have built carefully on our recent success and we are proud to operate in thirteen locations across Yorkshire and Lancashire representing Toyota, Le click apply for full job details
May 18, 2024
Full time
New opportunity not to be missed ! Vantage are looking for a Parts Advisor to join our team based in Toyota & Kia Scarborough . In return you will receive a competitive starting salary of £27,682.40 per annum including OTE plus excellent benefits! At Vantage we have built carefully on our recent success and we are proud to operate in thirteen locations across Yorkshire and Lancashire representing Toyota, Le click apply for full job details
The Team: As a Senior Value Engineer you'll be joining our UK Value Engineering function, based in London. This function is part of the wider Value Engineering organisation at Celonis. The position of Value Engineer is a trusted advisor helping customers achieve their strategic goals and realise significant value using the Celonis Execution Management System. A Value Engineer has full responsibility for the end-to-end value journey of our customers - landing, expanding, adopting and renewing. Responsibilities include translating customers' objectives into value assessments or proof-of-value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements. The Role: You are spearheading our mission of data-driven business transformation with our customers. You will work in partnership with the Celonis Sales Teams and have full responsibility for the end-to-end value journey of our customers. You are our customers trusted advisor and help them achieve their strategic goals and realize significant value using Celonis EMS. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide. The work you'll do: Identify & Frame Value Discover and translate customers' strategic priorities into high-impact Celonis use cases Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executives Realize Value Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives Present results and realized value to senior management and C-level executives Scale Value Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing Build a strategic expansion roadmap for customers embedding Celonis EMS as a strategic business transformation platform in their organization and therefore drive adoption and expansion Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases The qualifications you need: Live for Customer Value: Several years experience in an analytical role with the objective to demonstrate or secure value through business data analysis / analytics, business process improvement and respective Software deployment . Ideally in a customer-facing role in Solution Consulting, Sales Engineering or IT/Management Consulting with a Software provider or a Consultancy. Alternatively in an inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise Industry Expertise : Expertise in the Oil & Gas sector and the ability to develop a deep understanding of industry trends and strategic opportunities Data, Analytics, Applications & IT: Good knowledge of Business Software applications and experience in using and/ or building dashboards, Apps and Action Flows. Experience in collaborating with IT teams Process Improvement & Value Realization: Experience in identifying use cases for business process improvement and deploying improvement measures, being a change agent and training users/process owners to realize value Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English Business Domain Expertise: Deep understanding of the Finance and/or Supply Chain domain as well as strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) Degree: in Technology & Management, Industrial/Business Engineering, Business Informatics, Computer Science, Mathematics, Economics or a comparable degree program
May 18, 2024
Full time
The Team: As a Senior Value Engineer you'll be joining our UK Value Engineering function, based in London. This function is part of the wider Value Engineering organisation at Celonis. The position of Value Engineer is a trusted advisor helping customers achieve their strategic goals and realise significant value using the Celonis Execution Management System. A Value Engineer has full responsibility for the end-to-end value journey of our customers - landing, expanding, adopting and renewing. Responsibilities include translating customers' objectives into value assessments or proof-of-value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements. The Role: You are spearheading our mission of data-driven business transformation with our customers. You will work in partnership with the Celonis Sales Teams and have full responsibility for the end-to-end value journey of our customers. You are our customers trusted advisor and help them achieve their strategic goals and realize significant value using Celonis EMS. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide. The work you'll do: Identify & Frame Value Discover and translate customers' strategic priorities into high-impact Celonis use cases Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executives Realize Value Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives Present results and realized value to senior management and C-level executives Scale Value Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing Build a strategic expansion roadmap for customers embedding Celonis EMS as a strategic business transformation platform in their organization and therefore drive adoption and expansion Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases The qualifications you need: Live for Customer Value: Several years experience in an analytical role with the objective to demonstrate or secure value through business data analysis / analytics, business process improvement and respective Software deployment . Ideally in a customer-facing role in Solution Consulting, Sales Engineering or IT/Management Consulting with a Software provider or a Consultancy. Alternatively in an inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise Industry Expertise : Expertise in the Oil & Gas sector and the ability to develop a deep understanding of industry trends and strategic opportunities Data, Analytics, Applications & IT: Good knowledge of Business Software applications and experience in using and/ or building dashboards, Apps and Action Flows. Experience in collaborating with IT teams Process Improvement & Value Realization: Experience in identifying use cases for business process improvement and deploying improvement measures, being a change agent and training users/process owners to realize value Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English Business Domain Expertise: Deep understanding of the Finance and/or Supply Chain domain as well as strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) Degree: in Technology & Management, Industrial/Business Engineering, Business Informatics, Computer Science, Mathematics, Economics or a comparable degree program
Global Mobility Tax Senior Manager (clear path to Director & Partner) - great hybrid working (1-2 days per week in the London office) About the role I'm working exclusively with a leading mid-tier accountancy firm who are looking for a Global Mobility Tax Senior Manager to join their exciting and growing department. You will be required to drive the delivery of Global Mobility tax advisory work, including writing reports and leading discussions with prospective and existing clients. You will also be a key contributor to business development of the service line. There is a requirement to oversee a team of junior staff who are responsible for day-to-day delivery of Global Mobility and employment tax services across a diverse portfolio of individual clients. This is a key role within the office, where you will be client facing and required to deal credibly and professionally with clients and other professional advisors. As such, excellent technical skills are crucial; equally crucial will be your ability to impart complex tax technical information to non-experts. They are looking for someone to actively manage the delivery of the Global Mobility tax offering for the team, including making suggestions for improving internal processes and efficiencies, as well as be a key contributor to the business development of the team. This will include mentoring the team to develop their soft skills and providing technical training periodically. Key responsibilities: Provide support to partners and directors in the effective running of the team and in winning new work Driving the delivery of technical advisory work. Dealing with one off advisory and compliance assignments. A key point of contact for the client. Dealing with a wide range of tax issues that result of globally mobile employees, as well as social security implications. Overseeing the UK tax return filling process for a broad variety of expat clients. Monitoring team progress against targets. Providing feedback and giving input into staff appraisals, as well as direct responsibility for appraising staff. Monitor progress and encourage the personal development of all team members. Ability to produce written work to a high standard. Make suggestions and implement changes in order to improve efficiency within the team. Skills & expertise: The candidate should have experience in advising on a wide range of tax issues which should ideally include the following areas: Technical expertise: ATT/and, or CTA Qualified, or other professional qualification with demonstrable relevant experience. Advanced understanding of core expatriate tax and social security issues Confidently interacts with HMRC regarding complex issues on behalf of clients. Delivers advice confidently in transactional, litigious, or confrontational circumstances. Experience in Self-Assessment and preparation of tax computations. Demonstrable experience of report writing and ad hoc advisory work. Previous supervisory and management experience including reviewing the work of others. Planning for globally mobile employees Dealing with enquiries into all aspects of direct taxation including experience of settlement and penalty negotiation. Internation share scheme experience is desirable Client experience: SME (although some multinational client experience is also desirable). Non-UK domiciled and non-resident clients Enterprise: Understands clients' attitudes to risk and ensures advice is communicated clearly, correctly and consistently. Recognises that tax advice is more than just technical analysis. Business Building: Leads discussions with prospective and existing clients, pitches, proposals and presentations on tax issues. Keen to help the director and partner develop this services line Can evidence regular referral of non-tax work to other parts of the business. Maintains own target list and can evidence targeting actions, plans and results. Proactively approaches clients and contacts with ideas and possible opportunities. Shows commercial judgement in improving the firm's efficiency and profitability. Delivery: Takes responsibility for WIP management and billing. Meets all internal and client deadlines. Determines and explains roles, sets out expectations and responsibilities, empowers and motivates team members to deliver. Interpersonal Skills: Motivates and enthuses the team to follow the Firm's policies and procedures. Has trust and respect of junior staff. Offers support when needed. Excellent communication skills, both written, verbal and presentation. Ability to 'see the bigger picture' and acts in the interests of the Firm and the team. To discuss this rare and exciting opportunity, please contact Maisie on or email As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
May 18, 2024
Full time
Global Mobility Tax Senior Manager (clear path to Director & Partner) - great hybrid working (1-2 days per week in the London office) About the role I'm working exclusively with a leading mid-tier accountancy firm who are looking for a Global Mobility Tax Senior Manager to join their exciting and growing department. You will be required to drive the delivery of Global Mobility tax advisory work, including writing reports and leading discussions with prospective and existing clients. You will also be a key contributor to business development of the service line. There is a requirement to oversee a team of junior staff who are responsible for day-to-day delivery of Global Mobility and employment tax services across a diverse portfolio of individual clients. This is a key role within the office, where you will be client facing and required to deal credibly and professionally with clients and other professional advisors. As such, excellent technical skills are crucial; equally crucial will be your ability to impart complex tax technical information to non-experts. They are looking for someone to actively manage the delivery of the Global Mobility tax offering for the team, including making suggestions for improving internal processes and efficiencies, as well as be a key contributor to the business development of the team. This will include mentoring the team to develop their soft skills and providing technical training periodically. Key responsibilities: Provide support to partners and directors in the effective running of the team and in winning new work Driving the delivery of technical advisory work. Dealing with one off advisory and compliance assignments. A key point of contact for the client. Dealing with a wide range of tax issues that result of globally mobile employees, as well as social security implications. Overseeing the UK tax return filling process for a broad variety of expat clients. Monitoring team progress against targets. Providing feedback and giving input into staff appraisals, as well as direct responsibility for appraising staff. Monitor progress and encourage the personal development of all team members. Ability to produce written work to a high standard. Make suggestions and implement changes in order to improve efficiency within the team. Skills & expertise: The candidate should have experience in advising on a wide range of tax issues which should ideally include the following areas: Technical expertise: ATT/and, or CTA Qualified, or other professional qualification with demonstrable relevant experience. Advanced understanding of core expatriate tax and social security issues Confidently interacts with HMRC regarding complex issues on behalf of clients. Delivers advice confidently in transactional, litigious, or confrontational circumstances. Experience in Self-Assessment and preparation of tax computations. Demonstrable experience of report writing and ad hoc advisory work. Previous supervisory and management experience including reviewing the work of others. Planning for globally mobile employees Dealing with enquiries into all aspects of direct taxation including experience of settlement and penalty negotiation. Internation share scheme experience is desirable Client experience: SME (although some multinational client experience is also desirable). Non-UK domiciled and non-resident clients Enterprise: Understands clients' attitudes to risk and ensures advice is communicated clearly, correctly and consistently. Recognises that tax advice is more than just technical analysis. Business Building: Leads discussions with prospective and existing clients, pitches, proposals and presentations on tax issues. Keen to help the director and partner develop this services line Can evidence regular referral of non-tax work to other parts of the business. Maintains own target list and can evidence targeting actions, plans and results. Proactively approaches clients and contacts with ideas and possible opportunities. Shows commercial judgement in improving the firm's efficiency and profitability. Delivery: Takes responsibility for WIP management and billing. Meets all internal and client deadlines. Determines and explains roles, sets out expectations and responsibilities, empowers and motivates team members to deliver. Interpersonal Skills: Motivates and enthuses the team to follow the Firm's policies and procedures. Has trust and respect of junior staff. Offers support when needed. Excellent communication skills, both written, verbal and presentation. Ability to 'see the bigger picture' and acts in the interests of the Firm and the team. To discuss this rare and exciting opportunity, please contact Maisie on or email As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Alliance Automotive Group UK
Watford, Hertfordshire
Alliance Automotive Group are a leading distributor of light and commercial vehicle parts to the independent aftermarket in UK, Ireland, France, Germany, Poland, Netherlands, Spain and Portugal. We service independent repairers, body shops, auto centres, fast fit companies and end consumers with parts and equipment through a network of national and regional logistics platforms as well as networks of local distributors comprising our own subsidiaries and independent affiliates. Alliance Automotive Group are proud to be the home of the NAPA Racing UK British Touring car team. We are currently looking for a Branch Manager to join our team. As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers. In doing so you will have full autonomy within your branch and support from the local management team. The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression. Responsibilities will include but not limited to: Achieving branch sales, margin, and targets. Ensuring first-class service to all our customers. Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets. Manage and control branch and running costs. Manage stock control, including stock taking and adjustments. Manage cash handling and control of specific customer accounts. Support the organisation's senior management in implementing and maintaining policies and procedures. Communication to your team, key aims and objectives. Responsibility for the daily running of all aspects of the branch. Responsibility for maintaining health and safety within your depot. To be successful in this role: Ability to manage and motivate a team to achieve objectives. Ability to communicate at all levels. Experience in building and maintaining customer relationships. Experience with using online and windows based cataloguing systems. Ability to lead from the front and create a team environment. Ability to work in a fast-paced environment. Sales focused with a can-do attitude. Ability to multitask and distinguish between "urgent and important" tasks. Knowledge of the local areas and customer base would be a desired. (but not essential). In return we will offer you: An opportunity to join a global brand and market leader. Competitive salary and excellent bonus potential Company Pension Structured career paths and bespoke training A great team environment & friendly approachable management Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits
May 18, 2024
Full time
Alliance Automotive Group are a leading distributor of light and commercial vehicle parts to the independent aftermarket in UK, Ireland, France, Germany, Poland, Netherlands, Spain and Portugal. We service independent repairers, body shops, auto centres, fast fit companies and end consumers with parts and equipment through a network of national and regional logistics platforms as well as networks of local distributors comprising our own subsidiaries and independent affiliates. Alliance Automotive Group are proud to be the home of the NAPA Racing UK British Touring car team. We are currently looking for a Branch Manager to join our team. As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers. In doing so you will have full autonomy within your branch and support from the local management team. The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression. Responsibilities will include but not limited to: Achieving branch sales, margin, and targets. Ensuring first-class service to all our customers. Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets. Manage and control branch and running costs. Manage stock control, including stock taking and adjustments. Manage cash handling and control of specific customer accounts. Support the organisation's senior management in implementing and maintaining policies and procedures. Communication to your team, key aims and objectives. Responsibility for the daily running of all aspects of the branch. Responsibility for maintaining health and safety within your depot. To be successful in this role: Ability to manage and motivate a team to achieve objectives. Ability to communicate at all levels. Experience in building and maintaining customer relationships. Experience with using online and windows based cataloguing systems. Ability to lead from the front and create a team environment. Ability to work in a fast-paced environment. Sales focused with a can-do attitude. Ability to multitask and distinguish between "urgent and important" tasks. Knowledge of the local areas and customer base would be a desired. (but not essential). In return we will offer you: An opportunity to join a global brand and market leader. Competitive salary and excellent bonus potential Company Pension Structured career paths and bespoke training A great team environment & friendly approachable management Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits
Job Title: Service Advisor - Yeovil Salary: £25,000 Basic + Bonus (OTE £33,000) Hours: Monday to Friday, with Saturday mornings on a rota (1 in 3)-42 hours per week Ref: OC16931We have a new vacancy for an experienced Service Advisor for my client's main dealership in Yeovil. My client is part of a large dealer franchise that represents some fantastic brands. This role suits a Service Advisor looking for a long-term career. Benefits: Brand accredited training and support. Career progression and development within a company. Flexible working patterns. Generous Long service and loyalty awards. Employee Assistance Programme. Life assurance. Cycle to work scheme. Eyecare voucher scheme. Pension scheme. 22 Days annual leave and bank holidays. Service Advisor Responsibilities: Will be to meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs. Support the aftersales function and the various staff members in the department such as junior service advisers, workshop controllers & assist the service manager in the day to day running of a busy after sales department. Upselling any existing products to new and existing customers. Service Advisor Requirements: Must have high quality customer service experience, doesnt have to be in the motor trade- full training provided Must have good communication skills Knowledge of Kerridge or Pinnacle would be advantageous. Full UK Driving License. Consultant: Beatrice DickinsonINDASOctane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts ManagersOctane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
May 18, 2024
Full time
Job Title: Service Advisor - Yeovil Salary: £25,000 Basic + Bonus (OTE £33,000) Hours: Monday to Friday, with Saturday mornings on a rota (1 in 3)-42 hours per week Ref: OC16931We have a new vacancy for an experienced Service Advisor for my client's main dealership in Yeovil. My client is part of a large dealer franchise that represents some fantastic brands. This role suits a Service Advisor looking for a long-term career. Benefits: Brand accredited training and support. Career progression and development within a company. Flexible working patterns. Generous Long service and loyalty awards. Employee Assistance Programme. Life assurance. Cycle to work scheme. Eyecare voucher scheme. Pension scheme. 22 Days annual leave and bank holidays. Service Advisor Responsibilities: Will be to meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs. Support the aftersales function and the various staff members in the department such as junior service advisers, workshop controllers & assist the service manager in the day to day running of a busy after sales department. Upselling any existing products to new and existing customers. Service Advisor Requirements: Must have high quality customer service experience, doesnt have to be in the motor trade- full training provided Must have good communication skills Knowledge of Kerridge or Pinnacle would be advantageous. Full UK Driving License. Consultant: Beatrice DickinsonINDASOctane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts ManagersOctane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Jonathan Lee Recruitment Ltd
Oldbury, West Midlands
We have been manufacturing, sourcing and distributing automotive parts for three decades. Now recruiting a full time permanent, Parts Advisor to join our busy team in West Bromwich. The ideal parts advisor, will enjoy :- Being the first point of contact for all sales enquiries by phone and email Supporting and advising on commercial vehicle parts Processing orders quickly and efficiently including arranging delivery Supporting the sales department with business leads and opportunities Maintaining Customer Records using our (CRM) system through accurate data input and record keeping To apply for this Parts Advisor role, your soft skills, expertise and experience should include: IT literacy with full working knowledge of MS Office Suite and the use of windows-based databases Self-motivated you will be used to planning and coordinating your own workload to get the job done Excellent communication and interpersonal skills The full-time working hours will be Monday to Thursday 8.30am-17.00pm. If this full-time Parts Advisor job in West Bromwich motivates and inspires you, please contact Jonathan Lee Recruitment today. We'd love to help you get your next role. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
May 18, 2024
Full time
We have been manufacturing, sourcing and distributing automotive parts for three decades. Now recruiting a full time permanent, Parts Advisor to join our busy team in West Bromwich. The ideal parts advisor, will enjoy :- Being the first point of contact for all sales enquiries by phone and email Supporting and advising on commercial vehicle parts Processing orders quickly and efficiently including arranging delivery Supporting the sales department with business leads and opportunities Maintaining Customer Records using our (CRM) system through accurate data input and record keeping To apply for this Parts Advisor role, your soft skills, expertise and experience should include: IT literacy with full working knowledge of MS Office Suite and the use of windows-based databases Self-motivated you will be used to planning and coordinating your own workload to get the job done Excellent communication and interpersonal skills The full-time working hours will be Monday to Thursday 8.30am-17.00pm. If this full-time Parts Advisor job in West Bromwich motivates and inspires you, please contact Jonathan Lee Recruitment today. We'd love to help you get your next role. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
Parts Advisor - Automotive A bit about us: Established in 1989, Norton Way Group has evolved into a powerhouse in the automotive industry, with a rich history of growth, development, and a commitment to excellence. We have been a leading automotive group in Letchworth for the past 35 years click apply for full job details
May 18, 2024
Full time
Parts Advisor - Automotive A bit about us: Established in 1989, Norton Way Group has evolved into a powerhouse in the automotive industry, with a rich history of growth, development, and a commitment to excellence. We have been a leading automotive group in Letchworth for the past 35 years click apply for full job details
Job Introduction We are recruiting for a Parts Advisor to join our Toyota Dealership in Bristol North, Patchway . The hours of work are Monday to Friday, 08:00 - 18:00 as well as working 1 in 4 Saturdays. Basic salary of £28,000 with an OTE of £30,000, plus benefits. You will be directly involved in supplying Toyota parts to the general public, trade customers and our own workshops click apply for full job details
May 18, 2024
Full time
Job Introduction We are recruiting for a Parts Advisor to join our Toyota Dealership in Bristol North, Patchway . The hours of work are Monday to Friday, 08:00 - 18:00 as well as working 1 in 4 Saturdays. Basic salary of £28,000 with an OTE of £30,000, plus benefits. You will be directly involved in supplying Toyota parts to the general public, trade customers and our own workshops click apply for full job details
Trade Parts Advisor £25k - £27k basic / £31k - £35k OTE Croydon Permanent/Full Time Working Hours: Monday to Friday (8am - 5.30pm) / 1 in 2 Saturdays (8am - 1pm) Our client, a franchised dealership in the Croydon area, is on the lookout to recruit an experienced Trade Parts Advisor to join their busy team. If you are interested in finding out more - please contact us today! Duties & Responsibilities: Responding to customer queries and complaints in an efficient and professional manner. Escalating customer issues with senior parts advisors and management when the need arises. Adhering to company policies and procedures when interacting with customers. Following up on customer calls to ensure that customers are satisfied. Staying up to date with products, services and policies by attending training sessions. Ensuring that they accurately comprehend customer requests and issues by confirming and clarifying information. Maintaining accurate customer records in the companies CRM system and completing call logs and reports. Parts look up and pre pick customer orders. Your Background & Skill: Proven experience as a Parts Advisor within the motor trade. Knowledge of vehicle layout, parts catalogues and computer stock lists. Stock control experience. Excellent communication skills. Ability to work towards deadlines. Committed to delivering excellent customer service. Confident and professional. For further details on this role and other jobs in the motor trade, please submit your CV to Adam Curtis of ACS Automotive Recruitment Consultancy.
May 18, 2024
Full time
Trade Parts Advisor £25k - £27k basic / £31k - £35k OTE Croydon Permanent/Full Time Working Hours: Monday to Friday (8am - 5.30pm) / 1 in 2 Saturdays (8am - 1pm) Our client, a franchised dealership in the Croydon area, is on the lookout to recruit an experienced Trade Parts Advisor to join their busy team. If you are interested in finding out more - please contact us today! Duties & Responsibilities: Responding to customer queries and complaints in an efficient and professional manner. Escalating customer issues with senior parts advisors and management when the need arises. Adhering to company policies and procedures when interacting with customers. Following up on customer calls to ensure that customers are satisfied. Staying up to date with products, services and policies by attending training sessions. Ensuring that they accurately comprehend customer requests and issues by confirming and clarifying information. Maintaining accurate customer records in the companies CRM system and completing call logs and reports. Parts look up and pre pick customer orders. Your Background & Skill: Proven experience as a Parts Advisor within the motor trade. Knowledge of vehicle layout, parts catalogues and computer stock lists. Stock control experience. Excellent communication skills. Ability to work towards deadlines. Committed to delivering excellent customer service. Confident and professional. For further details on this role and other jobs in the motor trade, please submit your CV to Adam Curtis of ACS Automotive Recruitment Consultancy.
Vacancy - Recruitment Administrator - Freckleton, Preston Due to continued growth and expansion, we're looking to recruit an experienced administrator to join our team. Salary: 24,000 per annum Hours: Monday to Friday 9.00am to 5.00pm with a 30 minute lunchbreak. Position Overview: We are seeking a skilled and organised Recruitment Administrator to join the team. The ideal candidate will be a self-starter with excellent organisational and multitasking abilities. Our Recruitment Administrator will play a key role in supporting day-to-day operations, ensuring efficiency, and contributing to the overall success of our company. Responsibilities: Candidate sourcing: Assess incoming applications for suitability for presentation to consultants. Search for suitable candidates on external job boards following set criteria. Advertise vacancies on our external system and maintain accurate records of such. Data Entry and Record Keeping: Maintain accurate, up-to-date and timely records on our bespoke database. Office Management: Oversee daily office operations and maintain a well-organised and efficient workspace. Manage office supplies, equipment, and facilities to ensure a productive work environment. Communication: Act as a point of contact for internal and external stakeholders. Handle incoming calls, emails, and inquiries, redirecting them as necessary. Qualifications: Proven experience in administrative roles. Strong organisational and time-management skills. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite and other relevant software. Ability to multitask and prioritise tasks effectively. Attention to detail and accuracy. Education and Experience: Previous experience in a similar role is highly desirable. Looking for a change of scenery? Apply in confidence today! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission. Key positions; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
May 18, 2024
Full time
Vacancy - Recruitment Administrator - Freckleton, Preston Due to continued growth and expansion, we're looking to recruit an experienced administrator to join our team. Salary: 24,000 per annum Hours: Monday to Friday 9.00am to 5.00pm with a 30 minute lunchbreak. Position Overview: We are seeking a skilled and organised Recruitment Administrator to join the team. The ideal candidate will be a self-starter with excellent organisational and multitasking abilities. Our Recruitment Administrator will play a key role in supporting day-to-day operations, ensuring efficiency, and contributing to the overall success of our company. Responsibilities: Candidate sourcing: Assess incoming applications for suitability for presentation to consultants. Search for suitable candidates on external job boards following set criteria. Advertise vacancies on our external system and maintain accurate records of such. Data Entry and Record Keeping: Maintain accurate, up-to-date and timely records on our bespoke database. Office Management: Oversee daily office operations and maintain a well-organised and efficient workspace. Manage office supplies, equipment, and facilities to ensure a productive work environment. Communication: Act as a point of contact for internal and external stakeholders. Handle incoming calls, emails, and inquiries, redirecting them as necessary. Qualifications: Proven experience in administrative roles. Strong organisational and time-management skills. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite and other relevant software. Ability to multitask and prioritise tasks effectively. Attention to detail and accuracy. Education and Experience: Previous experience in a similar role is highly desirable. Looking for a change of scenery? Apply in confidence today! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission. Key positions; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
Are you knowledgeable in Horticultural machinery and are looking for a permanent position to step up your career? Parts & Retail Salesperson Starting ASAP Location - DA4 39 hours per week My client, a leading business in Horticultural machinery, are seeking an individual with great selling skills to assist their team in Dartford. Your role will be to provideexcellent customer service at all times by dealing with all queries relating to the products and services supplied by the Company either face to face or over the telephone. What are we looking for? Knowledge of Horticultural equipment and parts, we need you to be knowledgeable with your product! Excellent customer service skills and to enjoy working with the general public. Enjoy working in a busy atmosphere and can cope under pressure during busy periods. Motivation to achieve targets within a sales environment. Good numeracy and literacy skills Attention to detail and accuracy with numbers, handling of cash, cheque and card payments. Full driving licence.
May 17, 2024
Full time
Are you knowledgeable in Horticultural machinery and are looking for a permanent position to step up your career? Parts & Retail Salesperson Starting ASAP Location - DA4 39 hours per week My client, a leading business in Horticultural machinery, are seeking an individual with great selling skills to assist their team in Dartford. Your role will be to provideexcellent customer service at all times by dealing with all queries relating to the products and services supplied by the Company either face to face or over the telephone. What are we looking for? Knowledge of Horticultural equipment and parts, we need you to be knowledgeable with your product! Excellent customer service skills and to enjoy working with the general public. Enjoy working in a busy atmosphere and can cope under pressure during busy periods. Motivation to achieve targets within a sales environment. Good numeracy and literacy skills Attention to detail and accuracy with numbers, handling of cash, cheque and card payments. Full driving licence.
We are an international manufacturing and engineering company supplying equipment to customers worldwide. Due to our continued success, we are seeking a Customer Service and Sales Support Administrator to join our UK Head Office based in Farnborough. You will be supporting our customers Worldwide to manage their requests for spare parts, once trained provide spare parts information and advice plus carry out the associated administration and customer service tasks. We can offer a generous starting salary, working Monday to Friday with hybrid working available once trained, we offer free parking, 25 days holiday plus bank holidays and an excellent benefits package including contributory pension. We are a long established and secure company who can offer career development and progression. The role would suit candidates with previous customer service experience who also have good administration skills and have an interest in learning our technical product range. You can have gained your customer service and admin experience from any sector, as we are happy to provide full training on our business and product range but you must be keen to learn our technical products. We can offer the opportunity to secure a Mon to Fri office based role and progress your career as you learn our business and our product ranges. You will be providing the highest levels of customer service by phone or email and accurately complete all of the administration surrounding our customer orders through to delivery. We will also consider Graduates with a relevant engineering qualification and some work experience who are looking for an opportunity to secure a role within an international engineering organisation who can offer career development. The role provides a key aftermarket contact point who is recognised by customers as a technically capable trusted advisor. Key to your success in this role will be the ability to provide the best support to customers whilst at the same time maximising our aftermarket sales and efficiency. Your responsibility will be for export spare part sales, within international markets and all administration for aftermarket sales. You will be required to correctly identify, quote and process spare part orders. The successful candidate will also be responsible for the below: Working with our Export customer to manage requests for spare parts. Liaising with customers Worldwide eg Australia, US and Asia. Liaising with customer via phone and email regarding their spare part requests and sales orders. Provide customer quotations. Upon authorisation, order processing and raising order acknowledgements for spare parts orders. Following customer requests through from initial enquiry for parts through to delivery, chasing parts orders with our suppliers and manufacturing teams. Ensure all customer requests are handled professionally and in a timely manner. Responsible for all administration surrounding aftermarket sales orders in a timely and accurate manner utilising our systems fully. Providing cover for colleagues in Scheduling and Invoicing. To be successful in this role you must be capable of learning technical product information, have excellent attention to detail and administrative skills, the ability to work as part of a team and have an excellent attitude and ability for customer care. You should be keen to learn and progress within the business. In return we can offer Monday to Friday working hours, generous starting salary plus an excellent benefits package and hybrid working along with full training on our product range. Please submit your CV asap for immediate consideration.
May 17, 2024
Full time
We are an international manufacturing and engineering company supplying equipment to customers worldwide. Due to our continued success, we are seeking a Customer Service and Sales Support Administrator to join our UK Head Office based in Farnborough. You will be supporting our customers Worldwide to manage their requests for spare parts, once trained provide spare parts information and advice plus carry out the associated administration and customer service tasks. We can offer a generous starting salary, working Monday to Friday with hybrid working available once trained, we offer free parking, 25 days holiday plus bank holidays and an excellent benefits package including contributory pension. We are a long established and secure company who can offer career development and progression. The role would suit candidates with previous customer service experience who also have good administration skills and have an interest in learning our technical product range. You can have gained your customer service and admin experience from any sector, as we are happy to provide full training on our business and product range but you must be keen to learn our technical products. We can offer the opportunity to secure a Mon to Fri office based role and progress your career as you learn our business and our product ranges. You will be providing the highest levels of customer service by phone or email and accurately complete all of the administration surrounding our customer orders through to delivery. We will also consider Graduates with a relevant engineering qualification and some work experience who are looking for an opportunity to secure a role within an international engineering organisation who can offer career development. The role provides a key aftermarket contact point who is recognised by customers as a technically capable trusted advisor. Key to your success in this role will be the ability to provide the best support to customers whilst at the same time maximising our aftermarket sales and efficiency. Your responsibility will be for export spare part sales, within international markets and all administration for aftermarket sales. You will be required to correctly identify, quote and process spare part orders. The successful candidate will also be responsible for the below: Working with our Export customer to manage requests for spare parts. Liaising with customers Worldwide eg Australia, US and Asia. Liaising with customer via phone and email regarding their spare part requests and sales orders. Provide customer quotations. Upon authorisation, order processing and raising order acknowledgements for spare parts orders. Following customer requests through from initial enquiry for parts through to delivery, chasing parts orders with our suppliers and manufacturing teams. Ensure all customer requests are handled professionally and in a timely manner. Responsible for all administration surrounding aftermarket sales orders in a timely and accurate manner utilising our systems fully. Providing cover for colleagues in Scheduling and Invoicing. To be successful in this role you must be capable of learning technical product information, have excellent attention to detail and administrative skills, the ability to work as part of a team and have an excellent attitude and ability for customer care. You should be keen to learn and progress within the business. In return we can offer Monday to Friday working hours, generous starting salary plus an excellent benefits package and hybrid working along with full training on our product range. Please submit your CV asap for immediate consideration.
Human Resources People Partner page is loaded Human Resources People Partner Apply locations London - Riverbank House time type Full time posted on Posted 6 Days Ago job requisition id R-17134 Human Resources People Partner At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. It's an exciting time to be a part of Direct Line Group; we call it 'DLG 2.0'! With the arrival of our new Group CEO, we're going to see a refreshed strategy and lots of change and transformation in 2024. We have ambitious plans to revolutionise insurance again - with meaningful changes to how we service the people who matter, our customers. And our CEO and Group Executive Committee (ExCo) truly believe that HR are imperative to help drive and embed this. From Recruitment to Learning and Development, Payroll to Rewards and Benefits, across Culture and People Partnering, HR is pivotal in moving the organisation forward. We are recruiting for several HR People Partners at different levels to join our existing People Partner and Organisational Effectiveness team. As a HR People Partner, you will be central to the strategic people and transformation agenda, partnering with ExCo and Senior Leaders to provide strategic counsel and diagnose current and future workforce needs and co-create solutions. These are broad roles with a remit covering organisational design and people change activity, strategic talent management and leadership capability building. What you'll be doing: As a HR People Partner, you will partner with Group Executive Committee (ExCo) members and their leadership teams to diagnose current and future workforce needs and opportunities and proactively co-create solutions with colleagues from across HR and other business stakeholders. These are broad and critical roles within the organisation, within which you will provide strategic counsel, challenge and insight to stakeholders and with a remit including transformation and organisational design, strategic talent management and being involved in projects working closely with our HR Change Hub and HR CoE's. More specifically: Strategic Advisor : Developing an intimate understanding of the key strategic business goals, challenges and opportunities and the different commercial and people levers that influence them. You will be naturally curious, able to think holistically to connect different moving parts and be comfortable providing advice and constructive challenge to Senior leaders. You will also play a key role in leading the Talent and Leadership agenda across the business, in service of the wider Future Skills and Talent strategies. Influential Storyteller : You will work across HR and the business to influence and input into key decisions through clear communication and relationship building. You'll proactively share business knowledge and insight with HR colleagues, and actively support in shaping and embedding BAU HR activity across business areas. Data-Driven Problem Solver : You will solve problems through the interpretation and manipulation of data and be able to build compelling and credible narratives using various data points. Organisation Design: You will deliver future-focussed organisation designs which enable diversity, future skills, and capability to be built and talent developed, always with the customer in mind. Independent Voice: You will navigate between the needs of ExCo and the overall needs of HR and the business, maintaining an independent perspective to ensure all decisions are aligned to key strategic priorities and business need. You will act as the gatekeeper of all change activity, leading initial discussions with business stakeholders to shape change proposals and associated activity. You will provoke thought, challenge and influence stakeholders to ensure all viable options have been considered. Trusted Coach: People Partners have a unique position at the intersection of strategy, organisation, and talent; a key element of the role is giving advice and coaching to critical stakeholders. Working with ExCo, you will identify the development needs of senior leaders in business areas and will work with the Head of Talent and Leadership to agree individual and team solutions and build development plans. What we're looking for Previous HR Business Partnering experience with experience of organisational design and strategic talent management. Experience of partnering and advising at ExCo/Senior Leadership-level on strategic people activity. Excellent stakeholder management, influencing and negotiation skills. Collaborative and curious, with the ability to operate strategically and translate concepts and ideas into delivery and execution. Comfortable with a range of data, and able to translate different data points into compelling, relevant and meaningful narratives to influence and have impact. Good business and commercial acumen with a strong organisational awareness and interest in understanding how the organisation operates and trades. Ways of Working Our hybrid model offers a 'best of both worlds' approach. The perfect blend between connection and flexibility combining the best parts of home and office working. Most of our People Partners spend circa 2 days a week in our central London office, near Monument and Bank Station. For more information about our flexible working approach click here . B enefits We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role: Generous 9% employer pension. Regardless of whether you contribute into your pension or not, DLG pay 9% into your pension (but you can take this as cash if you want!) Eligibility for annual performance bonus of up to 10% Generous holidays - 25 days annual leave to start with (excluding the bank holidays). Plus, the option of buying or selling upto 5 days each year! 50% off home, motor and pet insurance Free travel insurance and Green Flag breakdown cover Electric Vehicle car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way Buy-as-you-earn share scheme Employee discounts and cashback Life at DLG Direct Line Group is an equal opportunity employer. We value diversity and we're committed to making DLG a truly inclusive place to work. We recognise and embrace that people work in different ways and we'll always adapt as much as possible so you have the best and most comfortable working environment that we can offer. We know you're more than a CV, and the things that make you, you, can bring real potential to DLG. If you need us to make any adjustments to our recruitment process, please speak to our recruitment team who will be happy to support you! Collectively we help every business within our group aim higher. Standing shoulder-to-shoulder to stand out in the market, we want to be an insurance company of the future. And with so many areas to choose from, your ambitions are welcome here. See your opportunity to start a career that's varied, distinct and exciting. Visit Similar Jobs (1) Strategic Senior People Partner locations London - Riverbank House time type Full time posted on Posted 6 Days Ago With well-known brands including Direct Line, Churchill and Green Flag, we're proud to be one of the UK's leading general insurers. We've been helping people carry on with their lives since the 1980s, giving them the peace of mind to focus on the future. After 40 years of innovation we're still leading the way, providing evolving products and services that are just what people need. Our business is full of talented individuals, each bringing their own strengths, skills and ideas. We work together, to be brilliant for millions of customers every single day. Join us, in a career that empowers you to be the best you can be - and to be yourself. Your input matters here. So, whatever you do, we'll encourage you to own it. To spot opportunities, speak out and make things happen. Our vision is for a world where insurance is personal, inclusive and a force for good. And you can help us make that a reality. Because when we work together, we can all achieve great things. Together, we're one of a kind.
May 17, 2024
Full time
Human Resources People Partner page is loaded Human Resources People Partner Apply locations London - Riverbank House time type Full time posted on Posted 6 Days Ago job requisition id R-17134 Human Resources People Partner At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. It's an exciting time to be a part of Direct Line Group; we call it 'DLG 2.0'! With the arrival of our new Group CEO, we're going to see a refreshed strategy and lots of change and transformation in 2024. We have ambitious plans to revolutionise insurance again - with meaningful changes to how we service the people who matter, our customers. And our CEO and Group Executive Committee (ExCo) truly believe that HR are imperative to help drive and embed this. From Recruitment to Learning and Development, Payroll to Rewards and Benefits, across Culture and People Partnering, HR is pivotal in moving the organisation forward. We are recruiting for several HR People Partners at different levels to join our existing People Partner and Organisational Effectiveness team. As a HR People Partner, you will be central to the strategic people and transformation agenda, partnering with ExCo and Senior Leaders to provide strategic counsel and diagnose current and future workforce needs and co-create solutions. These are broad roles with a remit covering organisational design and people change activity, strategic talent management and leadership capability building. What you'll be doing: As a HR People Partner, you will partner with Group Executive Committee (ExCo) members and their leadership teams to diagnose current and future workforce needs and opportunities and proactively co-create solutions with colleagues from across HR and other business stakeholders. These are broad and critical roles within the organisation, within which you will provide strategic counsel, challenge and insight to stakeholders and with a remit including transformation and organisational design, strategic talent management and being involved in projects working closely with our HR Change Hub and HR CoE's. More specifically: Strategic Advisor : Developing an intimate understanding of the key strategic business goals, challenges and opportunities and the different commercial and people levers that influence them. You will be naturally curious, able to think holistically to connect different moving parts and be comfortable providing advice and constructive challenge to Senior leaders. You will also play a key role in leading the Talent and Leadership agenda across the business, in service of the wider Future Skills and Talent strategies. Influential Storyteller : You will work across HR and the business to influence and input into key decisions through clear communication and relationship building. You'll proactively share business knowledge and insight with HR colleagues, and actively support in shaping and embedding BAU HR activity across business areas. Data-Driven Problem Solver : You will solve problems through the interpretation and manipulation of data and be able to build compelling and credible narratives using various data points. Organisation Design: You will deliver future-focussed organisation designs which enable diversity, future skills, and capability to be built and talent developed, always with the customer in mind. Independent Voice: You will navigate between the needs of ExCo and the overall needs of HR and the business, maintaining an independent perspective to ensure all decisions are aligned to key strategic priorities and business need. You will act as the gatekeeper of all change activity, leading initial discussions with business stakeholders to shape change proposals and associated activity. You will provoke thought, challenge and influence stakeholders to ensure all viable options have been considered. Trusted Coach: People Partners have a unique position at the intersection of strategy, organisation, and talent; a key element of the role is giving advice and coaching to critical stakeholders. Working with ExCo, you will identify the development needs of senior leaders in business areas and will work with the Head of Talent and Leadership to agree individual and team solutions and build development plans. What we're looking for Previous HR Business Partnering experience with experience of organisational design and strategic talent management. Experience of partnering and advising at ExCo/Senior Leadership-level on strategic people activity. Excellent stakeholder management, influencing and negotiation skills. Collaborative and curious, with the ability to operate strategically and translate concepts and ideas into delivery and execution. Comfortable with a range of data, and able to translate different data points into compelling, relevant and meaningful narratives to influence and have impact. Good business and commercial acumen with a strong organisational awareness and interest in understanding how the organisation operates and trades. Ways of Working Our hybrid model offers a 'best of both worlds' approach. The perfect blend between connection and flexibility combining the best parts of home and office working. Most of our People Partners spend circa 2 days a week in our central London office, near Monument and Bank Station. For more information about our flexible working approach click here . B enefits We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role: Generous 9% employer pension. Regardless of whether you contribute into your pension or not, DLG pay 9% into your pension (but you can take this as cash if you want!) Eligibility for annual performance bonus of up to 10% Generous holidays - 25 days annual leave to start with (excluding the bank holidays). Plus, the option of buying or selling upto 5 days each year! 50% off home, motor and pet insurance Free travel insurance and Green Flag breakdown cover Electric Vehicle car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way Buy-as-you-earn share scheme Employee discounts and cashback Life at DLG Direct Line Group is an equal opportunity employer. We value diversity and we're committed to making DLG a truly inclusive place to work. We recognise and embrace that people work in different ways and we'll always adapt as much as possible so you have the best and most comfortable working environment that we can offer. We know you're more than a CV, and the things that make you, you, can bring real potential to DLG. If you need us to make any adjustments to our recruitment process, please speak to our recruitment team who will be happy to support you! Collectively we help every business within our group aim higher. Standing shoulder-to-shoulder to stand out in the market, we want to be an insurance company of the future. And with so many areas to choose from, your ambitions are welcome here. See your opportunity to start a career that's varied, distinct and exciting. Visit Similar Jobs (1) Strategic Senior People Partner locations London - Riverbank House time type Full time posted on Posted 6 Days Ago With well-known brands including Direct Line, Churchill and Green Flag, we're proud to be one of the UK's leading general insurers. We've been helping people carry on with their lives since the 1980s, giving them the peace of mind to focus on the future. After 40 years of innovation we're still leading the way, providing evolving products and services that are just what people need. Our business is full of talented individuals, each bringing their own strengths, skills and ideas. We work together, to be brilliant for millions of customers every single day. Join us, in a career that empowers you to be the best you can be - and to be yourself. Your input matters here. So, whatever you do, we'll encourage you to own it. To spot opportunities, speak out and make things happen. Our vision is for a world where insurance is personal, inclusive and a force for good. And you can help us make that a reality. Because when we work together, we can all achieve great things. Together, we're one of a kind.
Parts Advisor Monday to Friday Basic Salary £30k + Bonus Main Dealer Opportunity Crawley Area "Don't sit down and wait for the opportunities to come, get up and make them" Job Opportunity If you are looking for a new opportunity in the role of Parts Advisor, this is for you! My client has an opening for an experienced Advisor and on offer is a good basic salary, realistic bonus, and most importantly, a great working environment. If you are tired of not being appreciated and would like an opportunity to work with a company where you are more than a number, do not delay, apply TODAY Responsibilities Parts provision for workshop, trade, and retail Provide excellent customer service, both on the phone and in person Deal with online orders and enquiries, and all associated admin work Be organized and a team player Qualifications 2 years' experience in the role of Parts Advisor Excellent levels of customer care Full driving license Salary and Benefits Salary £30k Achievable bonus scheme worth £3k - £4k Monday to Friday 8am - 530pm Other Opportunities If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment, we make it our mission to find the right job for YOU Referral Scheme If you're not a Parts Advisor, but you know of someone who is and maybe interested we will pay £75 in vouchers of your choice for a successful recommendation. If you're interested or know of someone that might be please get in touch. Important ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one The job is based in Crawley and our client would like you to have a commute you can carry out in the long term. If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV. Our standard procedure is to speak to you before we send your CV to any of our clients so please make sure your contact details are on your CV.
May 17, 2024
Full time
Parts Advisor Monday to Friday Basic Salary £30k + Bonus Main Dealer Opportunity Crawley Area "Don't sit down and wait for the opportunities to come, get up and make them" Job Opportunity If you are looking for a new opportunity in the role of Parts Advisor, this is for you! My client has an opening for an experienced Advisor and on offer is a good basic salary, realistic bonus, and most importantly, a great working environment. If you are tired of not being appreciated and would like an opportunity to work with a company where you are more than a number, do not delay, apply TODAY Responsibilities Parts provision for workshop, trade, and retail Provide excellent customer service, both on the phone and in person Deal with online orders and enquiries, and all associated admin work Be organized and a team player Qualifications 2 years' experience in the role of Parts Advisor Excellent levels of customer care Full driving license Salary and Benefits Salary £30k Achievable bonus scheme worth £3k - £4k Monday to Friday 8am - 530pm Other Opportunities If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment, we make it our mission to find the right job for YOU Referral Scheme If you're not a Parts Advisor, but you know of someone who is and maybe interested we will pay £75 in vouchers of your choice for a successful recommendation. If you're interested or know of someone that might be please get in touch. Important ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one The job is based in Crawley and our client would like you to have a commute you can carry out in the long term. If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV. Our standard procedure is to speak to you before we send your CV to any of our clients so please make sure your contact details are on your CV.
Our client is seeking a skilled Parts Advisor to join their team. You will be a vital link between customers and the business playing a key role in providing exceptional service and support. The role is based in Kent. The ideal candidate should have Previous experience as a Parts Advisor in the automotive industry, either dealership or parts factor is essential Working with computer systems Sales experience - both inbound and outbound Working within the automotive industry Mechanical background advantageous. Strong communication and interpersonal skills What will you be rewarded for in return for your hard work? Salary: £28,000 plus competitive benefits packageTraining and progression opportunities will be available! Application Apply now with your CV, if this role is for you! Unlocking Potential, Connecting Worlds: Your Gateway to Global Talent with HCP Recruitment. The difference is personal.
May 17, 2024
Full time
Our client is seeking a skilled Parts Advisor to join their team. You will be a vital link between customers and the business playing a key role in providing exceptional service and support. The role is based in Kent. The ideal candidate should have Previous experience as a Parts Advisor in the automotive industry, either dealership or parts factor is essential Working with computer systems Sales experience - both inbound and outbound Working within the automotive industry Mechanical background advantageous. Strong communication and interpersonal skills What will you be rewarded for in return for your hard work? Salary: £28,000 plus competitive benefits packageTraining and progression opportunities will be available! Application Apply now with your CV, if this role is for you! Unlocking Potential, Connecting Worlds: Your Gateway to Global Talent with HCP Recruitment. The difference is personal.
Senior Parts Advisor - Peterborough £30,500 Salary Monday to Friday No CustomersAn exciting progressive Car Dealership employer is looking for a motivated and eager-to-learn motor trade professional to join their expanding team.This role is critical in supporting the technicians in a busy diagnostics hub so good all-around parts knowledge is essential. This role is unique as you will not be dealing with the general public as ALL parts are used in-house.The successful candidate will only work Monday to Friday - (NO Weekends) 8am-5:30pm, Salary offered is £30,500You will be responsible for: Providing the workshop with a constant supply of parts. Ensuring the parts, you supply are reordered in and rotate stock accordingly. Accurately pick parts to maximise efficiency. Communicating effectively and utilising your part knowledge to make sure the correct part reaches the correct technician in a timely manner. Going above and beyond to ensure the department is kept clean, tidy and well organised. Liaing with suppliers and sourcing parts at the best price.Candidate Requirements: Good all-round Parts Experience (multiple brands) Keen to learn and develop. Ability to multi-task Be able to work individually as a part of a larger team.Please get in touch for further information.
May 17, 2024
Full time
Senior Parts Advisor - Peterborough £30,500 Salary Monday to Friday No CustomersAn exciting progressive Car Dealership employer is looking for a motivated and eager-to-learn motor trade professional to join their expanding team.This role is critical in supporting the technicians in a busy diagnostics hub so good all-around parts knowledge is essential. This role is unique as you will not be dealing with the general public as ALL parts are used in-house.The successful candidate will only work Monday to Friday - (NO Weekends) 8am-5:30pm, Salary offered is £30,500You will be responsible for: Providing the workshop with a constant supply of parts. Ensuring the parts, you supply are reordered in and rotate stock accordingly. Accurately pick parts to maximise efficiency. Communicating effectively and utilising your part knowledge to make sure the correct part reaches the correct technician in a timely manner. Going above and beyond to ensure the department is kept clean, tidy and well organised. Liaing with suppliers and sourcing parts at the best price.Candidate Requirements: Good all-round Parts Experience (multiple brands) Keen to learn and develop. Ability to multi-task Be able to work individually as a part of a larger team.Please get in touch for further information.
A new job opportunity has become available for a Service Coordinator to join a busy hire depot near Caerwent . Great opportunity for career progression and room to expand your skillset! Sounds like the service coordinator role you are looking for? Then keep reading! Benefits for the Service Coordinator: Salary circa £26,000 DOE 31 days holiday including bank holidays No weekends An established and well-recognised hire company that supplies market-leading plant equipment such as diggers, rollers, and excavators to the building and construction sectors. They are now looking for an additional service coordinator to support the demands of the business. The duties of the Service Coordinator: Scheduling engineers workloads and diaries. Effectively maintaining excellent relationships with suppliers and fellow team members As the service coordinator, you will be updating the notes and information of job progressions. Ordering of spare parts, raising purchase orders Administrative duties such as filing and maintaining reports, including stock control. You may have already worked in positions such as a Service Coordinator, Plant Controller, Service Controller, Parts Advisor, Parts Assistant, Scheduler, Plant Coordinator, Plant Administrator, or Service Administrator. It would be ideal if you held at least 2 years experience within a similar position. It would be advantageous if you have experience within the plant hire, powered access, construction plant, plant sales industries. This service coordinator must be commutable from Caerwent, Chepstow, Caldicot, Bristol, Newport, Magor, Thornwell or Shirenewton. If this service coordinator role is of interest to you, apply today!
May 17, 2024
Full time
A new job opportunity has become available for a Service Coordinator to join a busy hire depot near Caerwent . Great opportunity for career progression and room to expand your skillset! Sounds like the service coordinator role you are looking for? Then keep reading! Benefits for the Service Coordinator: Salary circa £26,000 DOE 31 days holiday including bank holidays No weekends An established and well-recognised hire company that supplies market-leading plant equipment such as diggers, rollers, and excavators to the building and construction sectors. They are now looking for an additional service coordinator to support the demands of the business. The duties of the Service Coordinator: Scheduling engineers workloads and diaries. Effectively maintaining excellent relationships with suppliers and fellow team members As the service coordinator, you will be updating the notes and information of job progressions. Ordering of spare parts, raising purchase orders Administrative duties such as filing and maintaining reports, including stock control. You may have already worked in positions such as a Service Coordinator, Plant Controller, Service Controller, Parts Advisor, Parts Assistant, Scheduler, Plant Coordinator, Plant Administrator, or Service Administrator. It would be ideal if you held at least 2 years experience within a similar position. It would be advantageous if you have experience within the plant hire, powered access, construction plant, plant sales industries. This service coordinator must be commutable from Caerwent, Chepstow, Caldicot, Bristol, Newport, Magor, Thornwell or Shirenewton. If this service coordinator role is of interest to you, apply today!
Apex Resource Management
Sherburn In Elmet, Yorkshire
Part Sales Advisor Location: Sherburn in Elmet North Yorkshire Permanent Hours Monday to Thursday 8.00am to 4:30pm, Friday 8.00am to 12.30am This vacancy presents a brilliant opportunity for a Part Sales Advisor to join a forward-thinking organisation who are a global leader in the design, development, and manufacturing of electric vehicles and is offering a competitive salary and benefits package. Our client is a multiple award-winning Automotive Manufacturer who is at the forefront of Electric Vehicle technology and dedicated to a sustainable future. It is a very exciting time to join this growing company who are looking for someone to be part of their exciting journey. Part Sales Advisor Job Purpose: The primary focus is enhancing service levels by delivering professional parts selling and supply solutions to the customer base. This includes optimising the performance of the customers products to ensure customer satisfaction and loyalty. By delivering professional and tailed services to not only meet but exceed customer expectations. Part Sales Advisor Job Role: Handle customer enquiries professionally and take appropriate action to satisfy their requirements wherever possible, including interpreting and identifying the correct parts, advising on deliveries and order progress updates. Record customer orders accurately in the system and assist with the cost-effective dispatch of parts and clarify customer delivery requirements. Communicate effectively with customers through appropriate mediums. Use selling techniques to promote related components and persuade customers to order promoted parts. Develop in-depth product knowledge through training and understanding technical documentation. Explain company procedures, such as warranty terms and conditions. Address customer issues professionally, either recommend and implement solutions, or feeding back within the company for resolution. Use the Customer Relationship Management system, keeping it up to date with information and actively seek and report market intelligence as well as searching and locating all company users. Identify potential markets or products that could enhance business and bring financial benefits to the organisation. Be aware of new product developments, make recommendations and support implementation also recommend product enhancements and modifications based on experience. Make recommendations on parts pricing strategy and individual prices. Part Sales Advisor Essential Requirements: Previous experience in the aftersales motor industry or with public service vehicles would be an advantage. Excellent telephone manner and the ability to navigate challenging customer interactions with professionalism and empathy. A well-organised individual with the capability to thrive in a fast-paced environment and work efficiently under pressure. Part Sales Advisor Desirable Requirements: Excellent computer skills to include Microsoft Office and use of database (i.e. SAP). Ability to be flexible and adapt to customer and operational needs and changes. Must have a positive attitude to resolve customer issues and problem solve. We re looking to speak with suitable Part Sales Advisor candidates as soon as possible. Apply now with a copy of your CV to discuss this position with a member of our team.
May 17, 2024
Full time
Part Sales Advisor Location: Sherburn in Elmet North Yorkshire Permanent Hours Monday to Thursday 8.00am to 4:30pm, Friday 8.00am to 12.30am This vacancy presents a brilliant opportunity for a Part Sales Advisor to join a forward-thinking organisation who are a global leader in the design, development, and manufacturing of electric vehicles and is offering a competitive salary and benefits package. Our client is a multiple award-winning Automotive Manufacturer who is at the forefront of Electric Vehicle technology and dedicated to a sustainable future. It is a very exciting time to join this growing company who are looking for someone to be part of their exciting journey. Part Sales Advisor Job Purpose: The primary focus is enhancing service levels by delivering professional parts selling and supply solutions to the customer base. This includes optimising the performance of the customers products to ensure customer satisfaction and loyalty. By delivering professional and tailed services to not only meet but exceed customer expectations. Part Sales Advisor Job Role: Handle customer enquiries professionally and take appropriate action to satisfy their requirements wherever possible, including interpreting and identifying the correct parts, advising on deliveries and order progress updates. Record customer orders accurately in the system and assist with the cost-effective dispatch of parts and clarify customer delivery requirements. Communicate effectively with customers through appropriate mediums. Use selling techniques to promote related components and persuade customers to order promoted parts. Develop in-depth product knowledge through training and understanding technical documentation. Explain company procedures, such as warranty terms and conditions. Address customer issues professionally, either recommend and implement solutions, or feeding back within the company for resolution. Use the Customer Relationship Management system, keeping it up to date with information and actively seek and report market intelligence as well as searching and locating all company users. Identify potential markets or products that could enhance business and bring financial benefits to the organisation. Be aware of new product developments, make recommendations and support implementation also recommend product enhancements and modifications based on experience. Make recommendations on parts pricing strategy and individual prices. Part Sales Advisor Essential Requirements: Previous experience in the aftersales motor industry or with public service vehicles would be an advantage. Excellent telephone manner and the ability to navigate challenging customer interactions with professionalism and empathy. A well-organised individual with the capability to thrive in a fast-paced environment and work efficiently under pressure. Part Sales Advisor Desirable Requirements: Excellent computer skills to include Microsoft Office and use of database (i.e. SAP). Ability to be flexible and adapt to customer and operational needs and changes. Must have a positive attitude to resolve customer issues and problem solve. We re looking to speak with suitable Part Sales Advisor candidates as soon as possible. Apply now with a copy of your CV to discuss this position with a member of our team.
Parts Advisor (Dealership / HGV) £28,000 - £32,000 + Overtime + Training + Progression + Company benefits Maidstone Are you a Parts Advisor or similar with a dealership background looking for a stable and secure role within a thriving HGV franchise who look after their staff by offering full manufacturers training, the ability to progress into senior positions or learn other departments and ove click apply for full job details
May 17, 2024
Full time
Parts Advisor (Dealership / HGV) £28,000 - £32,000 + Overtime + Training + Progression + Company benefits Maidstone Are you a Parts Advisor or similar with a dealership background looking for a stable and secure role within a thriving HGV franchise who look after their staff by offering full manufacturers training, the ability to progress into senior positions or learn other departments and ove click apply for full job details