12-month fixed-term contract The Administrative Coordinator position sits within the hub of this organisation. The main responsibility will be to process a high volume of orders through the system, to ensure learners are registered and receive their qualification certificates. This role will suit you if you're methodical, have excellent attention to detail, and enjoy process-driven tasks. Experience in processing data/ data entry, within a fast-paced environment is highly advantageous. You'll be happy working on your initiative, and you'll possess the ability to work quickly and efficiently, without sacrificing accuracy. You'll take responsibility for your workload, and support your colleagues when needed. The role is office-based Monday - Friday. There may be the opportunity for some remote working in time. The team works 8 am - 4 pm with 30 minutes for lunch. However, there is some flexibility around these working hours. Please note that you will need access to your own transport due to the location. As Administrative Coordinator, your daily duties will be: Accurately entering learner names into the system. Performing quality checks. Scanning and uploading images onto the system. Processing certifications. Liaising with customers by telephone and email. Dealing with incoming post. Ensuring learner confidentiality and adhering to GDPR. Picking and packing orders. Benefits include: hybrid working, a medical cash plan, employee rewards, and health and wellness-focused initiatives. The annual leave entitlement is 25 days. If you are looking to join a supportive and flexible organisation, and work as part of a close knit and social team, then this role may be for you. Submit your application today!
May 18, 2024
Full time
12-month fixed-term contract The Administrative Coordinator position sits within the hub of this organisation. The main responsibility will be to process a high volume of orders through the system, to ensure learners are registered and receive their qualification certificates. This role will suit you if you're methodical, have excellent attention to detail, and enjoy process-driven tasks. Experience in processing data/ data entry, within a fast-paced environment is highly advantageous. You'll be happy working on your initiative, and you'll possess the ability to work quickly and efficiently, without sacrificing accuracy. You'll take responsibility for your workload, and support your colleagues when needed. The role is office-based Monday - Friday. There may be the opportunity for some remote working in time. The team works 8 am - 4 pm with 30 minutes for lunch. However, there is some flexibility around these working hours. Please note that you will need access to your own transport due to the location. As Administrative Coordinator, your daily duties will be: Accurately entering learner names into the system. Performing quality checks. Scanning and uploading images onto the system. Processing certifications. Liaising with customers by telephone and email. Dealing with incoming post. Ensuring learner confidentiality and adhering to GDPR. Picking and packing orders. Benefits include: hybrid working, a medical cash plan, employee rewards, and health and wellness-focused initiatives. The annual leave entitlement is 25 days. If you are looking to join a supportive and flexible organisation, and work as part of a close knit and social team, then this role may be for you. Submit your application today!
As one of the fastest-growing Colleges in the UK, delivering courses from entry level right up to Masters degrees, Weston College is an inspiring place to work. Why not join us as a Training Coordinator - Engineering Apprenticeships . This is a full time role, working 37 hours per week. Day to day duties of the role Manage a caseload of learners and conduct regular review meetings Monitor learner progress and achievements throughout the programme Prepare and coordinate learners for End Point Assessment Identifying and supporting learners to move into positive destinations at the end of programmes Required skills and qualifications Knowledge and experience of remote learning platforms Computer literacy and good administrative skills Experience working with learners / qualified as Assessor / Verifier Full drivers licence and own transport For full details about the role and its responsibilities, please view the job description and person specification attached above. Benefits Generous holiday entitlement 2-week Christmas closure Potential for hybrid working opportunities Dedicated staff welfare officer and wellbeing champions Generous pension scheme Local and national staff discounts Free parking across sites Various staff committees including Equality, Diversity and Inclusion, Autism and Menopause Focus on staff wellbeing hub Eye care including free eye test and a contribution towards glasses Annual staff conference with guest speakers Employee assistance programme - available 24/7, 365 days a year Training and development opportunities with a focus on progression Weston College is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. Please be aware that Weston College reserves the right to close this vacancy early should sufficient applications be received. Due to the volume of recruitment, we are unable to offer feedback to any unsuccessful candidates. We reserve the right to expire vacancies prior to the advertised closing date if a sufficient number of applications have been received.
May 17, 2024
Full time
As one of the fastest-growing Colleges in the UK, delivering courses from entry level right up to Masters degrees, Weston College is an inspiring place to work. Why not join us as a Training Coordinator - Engineering Apprenticeships . This is a full time role, working 37 hours per week. Day to day duties of the role Manage a caseload of learners and conduct regular review meetings Monitor learner progress and achievements throughout the programme Prepare and coordinate learners for End Point Assessment Identifying and supporting learners to move into positive destinations at the end of programmes Required skills and qualifications Knowledge and experience of remote learning platforms Computer literacy and good administrative skills Experience working with learners / qualified as Assessor / Verifier Full drivers licence and own transport For full details about the role and its responsibilities, please view the job description and person specification attached above. Benefits Generous holiday entitlement 2-week Christmas closure Potential for hybrid working opportunities Dedicated staff welfare officer and wellbeing champions Generous pension scheme Local and national staff discounts Free parking across sites Various staff committees including Equality, Diversity and Inclusion, Autism and Menopause Focus on staff wellbeing hub Eye care including free eye test and a contribution towards glasses Annual staff conference with guest speakers Employee assistance programme - available 24/7, 365 days a year Training and development opportunities with a focus on progression Weston College is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. Please be aware that Weston College reserves the right to close this vacancy early should sufficient applications be received. Due to the volume of recruitment, we are unable to offer feedback to any unsuccessful candidates. We reserve the right to expire vacancies prior to the advertised closing date if a sufficient number of applications have been received.
Supply Chain Coordinator 8am 5pm fully office based West Kent MUST DRIVE £25,000 - £27,000 DOE An exciting opportunity has arisen for a Supply Chain Coordinator to join our well-established client based in West Kent. This role will be heavily customer service and administration based, our client is looking for a committed and driven candidate to join their team! Duties for this role include but are not limited to: Supporting the buying team with stock management and the movement of stock between multiple sites. Liaising with other internal divisions including customer service, operations and the sales team. Managing customer enquiries and updating records with relevant and accurate information. Placing orders with suppliers. Confirming delivery dates. Processing invoices. Dealing with customs clearance. Ordering stationary for the office. Supporting with administrative tasks and forecast planning. Any other ad hoc duties as and when required. The successful candidate for this role will have/be: Previous experience within a supply chain/purchasing role, ideally within FMCG. Able to work well under pressure and meet deadlines. A quick learner and willing to learn new systems. Able to make independent decisions and resolve customer problems effectively. Strong communication skills both verbal and written. Excellent customer service skills. Forward thinking with a positive work attitude. Valid Full UK driving licence (due to location of the role). This is a fantastic opportunity for the right candidate to work for a company that values their employees and where hard work is rewarded! Submit your CV today for consideration! This role is being managed by Christina Pithouse, Recruitment Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
May 17, 2024
Full time
Supply Chain Coordinator 8am 5pm fully office based West Kent MUST DRIVE £25,000 - £27,000 DOE An exciting opportunity has arisen for a Supply Chain Coordinator to join our well-established client based in West Kent. This role will be heavily customer service and administration based, our client is looking for a committed and driven candidate to join their team! Duties for this role include but are not limited to: Supporting the buying team with stock management and the movement of stock between multiple sites. Liaising with other internal divisions including customer service, operations and the sales team. Managing customer enquiries and updating records with relevant and accurate information. Placing orders with suppliers. Confirming delivery dates. Processing invoices. Dealing with customs clearance. Ordering stationary for the office. Supporting with administrative tasks and forecast planning. Any other ad hoc duties as and when required. The successful candidate for this role will have/be: Previous experience within a supply chain/purchasing role, ideally within FMCG. Able to work well under pressure and meet deadlines. A quick learner and willing to learn new systems. Able to make independent decisions and resolve customer problems effectively. Strong communication skills both verbal and written. Excellent customer service skills. Forward thinking with a positive work attitude. Valid Full UK driving licence (due to location of the role). This is a fantastic opportunity for the right candidate to work for a company that values their employees and where hard work is rewarded! Submit your CV today for consideration! This role is being managed by Christina Pithouse, Recruitment Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Fantastic opportunity to join a well-established company in Coventry as a sales & project coordinator! You must have B2B sales experience ideally within the educational sector. This amazing company delivers online university pathway programmes with full Undergraduate and Postgraduate Diploma Awards to learners from all corners of the world! Learners can fast track their way through to a UK University Qualification on campus or by distance learning. 25,000 basic plus monthly bonus based on performance Monday to Friday 9 - 5 (Fridays work from home) 26 days annual leave plus bank holidays Main Duties; " You will be responsible for building and developing a sales pipeline by identifying and qualifying new business opportunities. " Managing key prospects through a pre-defined sales process. " Achieving key performance objectives and sales targets. " Engaging with prospects and attending pre-arranged meetings. " To be responsible for own development plan, identifying areas that could be strengthened and seeking solutions or methods to address those areas. " Record all customer contact on the CRM database. Person Specification; " Good presentation skills. " Proven record identifying and developing new prospects. " Consistently overachieving against targets. " Experience in the higher education sector. " Well-presented with a positive, proactive and professional approach. " Computer literate: Word / Excel / Outlook and conversant with CRM systems. " Sense of responsibility and integrity. " Good attendance and timekeeping. If interested in this role and you have relevant experience, please click APPLY NOW a member of the team will be in touch if successful.
May 16, 2024
Full time
Fantastic opportunity to join a well-established company in Coventry as a sales & project coordinator! You must have B2B sales experience ideally within the educational sector. This amazing company delivers online university pathway programmes with full Undergraduate and Postgraduate Diploma Awards to learners from all corners of the world! Learners can fast track their way through to a UK University Qualification on campus or by distance learning. 25,000 basic plus monthly bonus based on performance Monday to Friday 9 - 5 (Fridays work from home) 26 days annual leave plus bank holidays Main Duties; " You will be responsible for building and developing a sales pipeline by identifying and qualifying new business opportunities. " Managing key prospects through a pre-defined sales process. " Achieving key performance objectives and sales targets. " Engaging with prospects and attending pre-arranged meetings. " To be responsible for own development plan, identifying areas that could be strengthened and seeking solutions or methods to address those areas. " Record all customer contact on the CRM database. Person Specification; " Good presentation skills. " Proven record identifying and developing new prospects. " Consistently overachieving against targets. " Experience in the higher education sector. " Well-presented with a positive, proactive and professional approach. " Computer literate: Word / Excel / Outlook and conversant with CRM systems. " Sense of responsibility and integrity. " Good attendance and timekeeping. If interested in this role and you have relevant experience, please click APPLY NOW a member of the team will be in touch if successful.
The role: Customer Service Coordinator Location: Swindon, hybrid: 2 - 3 days in office. Contract: Full time, 37.5 hrs per week Package: competitive + benefits At QA, our Customer Service Coordinators are all great listeners, excellent communicators and dedicated team-players. In this entry-level role you'll provide support to colleagues, stakeholders and learners, assisting them with the delivery of our services/programmes. You'll be the first point of contact and will provide high quality support and coordinate internal resources. The role in more detail: Your day will always start with a catch up with the rest of the team to keep everyone in touch on those days you're not together and to make sure everyone has the support they need for the day. You'll spend your busy day supporting our contracted customers by email and phone and guiding them through their booking journey - from finding the right course for them right through to making sure they enjoyed the session. You'll use our set of well-documented processes to navigate your way through a steady flow of enquiries and provide the customer a thorough and helpful response. You will be providing quotes, making bookings, and supporting with general course queries - getting to be on the front line of our amazing account teams to provide a provide a great customer service to our customers while building up lasting relationships, both internally and externally. Your great communication skills and spot-on attention to detail will wow the customer in each interaction. On the 2-3 days a week you spend in the Swindon office, you'll be supported in-person, by a wonderful bunch of colourful characters and you'll get the opportunity to really immerse yourself in a very community-minded team. So, what do you need to be successful? A passion for delivering great customer service Proficiency with MS Office applications Great free-typing skills Happy to work to tight deadlines Be adaptable and a quick learner Be happy to work within a bustling office environment. What QA does: At QA, our mission is powering people's potential . We believe the answer to closing the digital skills gap lies with the people organisations already have and the talent we can bring for the future. We're experts in reskilling, upskilling, apprenticeships , and other talent needs for leading enterprises and public sector organisations in the UK and we're proud to work with some of the world's biggest brands including the BBC, AWS, Google, Deloitte, IBM as well as small organisations to give them the competitive edge in the digital world of today. We're also Microsoft's biggest training-partner globally. Our bespoke and customisable training methods, learning programmes and talent acquisition solutions cover all digital requirements including emerging and in-demand tech skills to transform the workforce and fuel the success of businesses. What We'll Do For You! Sounds great, doesn't it? And in return we will offer you Downtime: This is a very community-minded team and taking time for us is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme and 2 days per year charity leave . Help with Financial Matters: In addition to pension, group income protection and life assurance, QA are offering you an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings on goods and experiences, season ticket loan, tech scheme and an employee referral scheme. Personal Growth Learning and opportunity is at the core of what we do - and that applies to you too! You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content from Circus Street and Cloud Academy on a variety of tech and business topics. Or perhaps you'd like to enrol on an apprenticeship programme to enhance your skillset or learn new things. Our People We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what characteristics; we welcome you and the alternative perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity - our rankings on The top 50 UK employers list are a testament to this. We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require. If this is what you're looking for, here are the next steps: Hit the apply button and register on our QA website to fill out our quick and easy application form.
May 15, 2024
Full time
The role: Customer Service Coordinator Location: Swindon, hybrid: 2 - 3 days in office. Contract: Full time, 37.5 hrs per week Package: competitive + benefits At QA, our Customer Service Coordinators are all great listeners, excellent communicators and dedicated team-players. In this entry-level role you'll provide support to colleagues, stakeholders and learners, assisting them with the delivery of our services/programmes. You'll be the first point of contact and will provide high quality support and coordinate internal resources. The role in more detail: Your day will always start with a catch up with the rest of the team to keep everyone in touch on those days you're not together and to make sure everyone has the support they need for the day. You'll spend your busy day supporting our contracted customers by email and phone and guiding them through their booking journey - from finding the right course for them right through to making sure they enjoyed the session. You'll use our set of well-documented processes to navigate your way through a steady flow of enquiries and provide the customer a thorough and helpful response. You will be providing quotes, making bookings, and supporting with general course queries - getting to be on the front line of our amazing account teams to provide a provide a great customer service to our customers while building up lasting relationships, both internally and externally. Your great communication skills and spot-on attention to detail will wow the customer in each interaction. On the 2-3 days a week you spend in the Swindon office, you'll be supported in-person, by a wonderful bunch of colourful characters and you'll get the opportunity to really immerse yourself in a very community-minded team. So, what do you need to be successful? A passion for delivering great customer service Proficiency with MS Office applications Great free-typing skills Happy to work to tight deadlines Be adaptable and a quick learner Be happy to work within a bustling office environment. What QA does: At QA, our mission is powering people's potential . We believe the answer to closing the digital skills gap lies with the people organisations already have and the talent we can bring for the future. We're experts in reskilling, upskilling, apprenticeships , and other talent needs for leading enterprises and public sector organisations in the UK and we're proud to work with some of the world's biggest brands including the BBC, AWS, Google, Deloitte, IBM as well as small organisations to give them the competitive edge in the digital world of today. We're also Microsoft's biggest training-partner globally. Our bespoke and customisable training methods, learning programmes and talent acquisition solutions cover all digital requirements including emerging and in-demand tech skills to transform the workforce and fuel the success of businesses. What We'll Do For You! Sounds great, doesn't it? And in return we will offer you Downtime: This is a very community-minded team and taking time for us is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme and 2 days per year charity leave . Help with Financial Matters: In addition to pension, group income protection and life assurance, QA are offering you an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings on goods and experiences, season ticket loan, tech scheme and an employee referral scheme. Personal Growth Learning and opportunity is at the core of what we do - and that applies to you too! You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content from Circus Street and Cloud Academy on a variety of tech and business topics. Or perhaps you'd like to enrol on an apprenticeship programme to enhance your skillset or learn new things. Our People We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what characteristics; we welcome you and the alternative perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity - our rankings on The top 50 UK employers list are a testament to this. We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require. If this is what you're looking for, here are the next steps: Hit the apply button and register on our QA website to fill out our quick and easy application form.
Join Our Team as a Teaching Assistant Coordinator at a Kensington and Chelsea Secondary School! Are you passionate about education and eager to make a positive impact in the lives of students? Are you a highly organized and motivated individual looking to take on a leadership role in a dynamic educational environment? If so, we have the perfect opportunity for you! Position: Higher Level Teaching Assistant Location: Kensington and Chelsea About Us: We provide an outstanding education to our students. Our commitment to excellence extends to our staff, and we are seeking a dedicated and enthusiastic Higher Level Teaching Assistant to join our team. Kensington and Chelsea is a vibrant and diverse community, and we are proud to play a pivotal role in shaping the future of our students. Key Responsibilities: As a Higher Learning Teaching Assistant at our school, you will play a vital role in ensuring the smooth operation of our teaching assistant team. Your responsibilities will include: Supporting Teaching Assistants: Providing guidance, mentorship, and assigning duties to our team of teaching assistants, helping them reach their full potential. Daily Timetable Preparation: Creating and managing the daily timetables for teaching assistants, ensuring efficient allocation of resources and support to classrooms. Student Support: Collaborating with teachers to support students with diverse learning needs, promoting an inclusive and nurturing learning environment. Assessing Student Progress: Monitoring and assessing student progress, identifying areas for improvement, and implementing strategies to enhance student outcomes. Qualifications: To be successful in this role, you should possess: A passion for education and a desire to inspire and support students. Excellent organizational and communication skills. Previous experience working as a Teaching Assistant or in a similar educational role. Strong leadership qualities and the ability to motivate and guide a team. What We Offer: Competitive salary and benefits package. Opportunities for professional development and growth. A supportive and collaborative work environment. The chance to make a difference in the lives of young learners. How to Apply: If you are ready to take on this exciting opportunity and contribute to the success of our school, please submit your resume to Join our team and help shape the future of education in Kensington and Chelsea!
May 15, 2024
Full time
Join Our Team as a Teaching Assistant Coordinator at a Kensington and Chelsea Secondary School! Are you passionate about education and eager to make a positive impact in the lives of students? Are you a highly organized and motivated individual looking to take on a leadership role in a dynamic educational environment? If so, we have the perfect opportunity for you! Position: Higher Level Teaching Assistant Location: Kensington and Chelsea About Us: We provide an outstanding education to our students. Our commitment to excellence extends to our staff, and we are seeking a dedicated and enthusiastic Higher Level Teaching Assistant to join our team. Kensington and Chelsea is a vibrant and diverse community, and we are proud to play a pivotal role in shaping the future of our students. Key Responsibilities: As a Higher Learning Teaching Assistant at our school, you will play a vital role in ensuring the smooth operation of our teaching assistant team. Your responsibilities will include: Supporting Teaching Assistants: Providing guidance, mentorship, and assigning duties to our team of teaching assistants, helping them reach their full potential. Daily Timetable Preparation: Creating and managing the daily timetables for teaching assistants, ensuring efficient allocation of resources and support to classrooms. Student Support: Collaborating with teachers to support students with diverse learning needs, promoting an inclusive and nurturing learning environment. Assessing Student Progress: Monitoring and assessing student progress, identifying areas for improvement, and implementing strategies to enhance student outcomes. Qualifications: To be successful in this role, you should possess: A passion for education and a desire to inspire and support students. Excellent organizational and communication skills. Previous experience working as a Teaching Assistant or in a similar educational role. Strong leadership qualities and the ability to motivate and guide a team. What We Offer: Competitive salary and benefits package. Opportunities for professional development and growth. A supportive and collaborative work environment. The chance to make a difference in the lives of young learners. How to Apply: If you are ready to take on this exciting opportunity and contribute to the success of our school, please submit your resume to Join our team and help shape the future of education in Kensington and Chelsea!
Client Account Coordinator Chelmsford 25,000 - 27,000 DOE My client, a leading company within their industry sector are seeking an experienced Client Account Coordinator to join their growing team. The successful candidate must have the ability to build strong relationships and focus on exceptional service delivery. You will have experience liaising with clients, be an excellent communicator and have proven customer services experience. To be successful in this role you will be capable of building strong client relationships and effectively communicating job progression to all areas of the business. Key Responsibilities Building strong relationships with clients to ensure focus is on quality service delivery. Updating job status and dealing with client queries by telephone and email. Data management / maintenance of in-house database. Interpreting reports and communicating finding both internally and externally. Producing reports and invoices. Contributing to credit control activities as required. Contributing to the upkeep and improvement of office processes and procedures. Ability/willingness to assist in other areas of the Administration team. Essential Skills/Experience Excellent attention to detail and accuracy is essential in this role. Confident communicator. Ability to produce reports and documents to a high level. Proven literacy and numeracy skills. Excellent team player Solutions driven Good computer skills (Excel, Word, Outlook, Teams etc.) Personal skills and competencies Good technical and interpersonal skills. Highly customer focused. Able and willing to take on new responsibilities. Fast learner.
May 15, 2024
Full time
Client Account Coordinator Chelmsford 25,000 - 27,000 DOE My client, a leading company within their industry sector are seeking an experienced Client Account Coordinator to join their growing team. The successful candidate must have the ability to build strong relationships and focus on exceptional service delivery. You will have experience liaising with clients, be an excellent communicator and have proven customer services experience. To be successful in this role you will be capable of building strong client relationships and effectively communicating job progression to all areas of the business. Key Responsibilities Building strong relationships with clients to ensure focus is on quality service delivery. Updating job status and dealing with client queries by telephone and email. Data management / maintenance of in-house database. Interpreting reports and communicating finding both internally and externally. Producing reports and invoices. Contributing to credit control activities as required. Contributing to the upkeep and improvement of office processes and procedures. Ability/willingness to assist in other areas of the Administration team. Essential Skills/Experience Excellent attention to detail and accuracy is essential in this role. Confident communicator. Ability to produce reports and documents to a high level. Proven literacy and numeracy skills. Excellent team player Solutions driven Good computer skills (Excel, Word, Outlook, Teams etc.) Personal skills and competencies Good technical and interpersonal skills. Highly customer focused. Able and willing to take on new responsibilities. Fast learner.
Job Title: Roofing Tutor / Skills coach (ROOFING) Location: Aldrige - Walsall Salary: £25,000 - £45,000 per annum Job Type: Permanent, Full Time Juniper are an innovative, flexible and experienced provider in delivering training solutions to individuals and businesses in Wolverhampton and throughout the Midlands. We are listed on the Governments Register of Apprenticeship Training Providers and are rated as GOOD by Ofsted in all areas of provision. Job Outline & Purpose To deliver engaging and effective training sessions to groups of apprentices & students, and development on a one-to one basis To assess occupational qualifications & competency in either Waterproofing, Slating and Tiling or Sheeting and Cladding disciplines Ensure excellent apprentice/student attendance, retention and achievement To support students to develop their English and maths skills Key Responsibilities& Tasks: Training: To deliver engaging, effective and innovative group training sessions to apprentices and Study Programme students To develop, plan and deliver a programme of training that leads to good outcomes To deliver inspiring training that meets criteria and standards for apprenticeship & Study Programme To manage apprentices and their Individual Learning Programmes, closely monitor and review progress To ensure that training delivered meets employers' needs Assessment: To conduct & use initial assessment effectively and set apprentices appropriate, but challenging, targets & goals To assess portfolios and provide regular supportive, developmental feedback To conduct and document meaningful reviews of progress Conduct timely one-to-one visits with apprentices in the workplace and support and facilitate progress Attendance/Retention: Ensure that apprentices' attendance & retention targets are met. Targets: To achieve targets to meet contractual obligations. About You: Essential: Full driving licence with access to a car A minimum of 2 years' experience in roofing Qualifications: English & Maths at Level 2 standard (GCSE) Abilities To deliver effective training sessions to groups To work one-to-one and set challenging targets to apprentices/students To be an excellent communicator To persuade & influence others and deal with conflict/challenging behaviour To build rapport with target group and retain their attention during training sessions To assess work and complete observations against standards and criteria To work well under pressure To work to targets & deadlines Highly motivated Innovative & solution focused To remain positive, with an engaging personality and can-do attitude Excellent organisation skills - diary management and ability to work on own initiative To meet targets and provide a quality service to all stakeholders To devise individual learning plans for apprentices/students Within 12 Months: Qualifications: Level 3 Teaching qualification (Juniper supported & training provided) Assessor qualification (Juniper supported & training provided) Desirable: Whilst teaching/assessing experience would be advantageous, full training can be provided for applicants with the right level of occupational (roofing) experience. Knowledge (desirable): Understanding of apprenticeship programmes Experience (desirable): Recent occupational competence in Waterproofing, Tiling and Slating and/or Sheeting and Cladding disciplines Of delivering training to 16 + and adults Working with apprentices Coaching and mentoring Additional Information: This role profile is intended to provide a guide to the main duties and responsibilities involved in the post at the date it was drawn up; it does not provide an exhaustive list. Juniper changes to meet demands of customers and stakeholders, therefore duties within job roles are also subject to change from time-to-time. This role profile will be regularly reviewed and updated, and staff are expected to employ a flexible approach to their work to adapt to these changes. Changes made will be within the scope and grading of the post and are a common occurrence. Please click the APPLY button to send through your CV and cover letter for this role. Candidates with relevant experience and job titles of; Tutor, Head of Careers, Head of Courses, College Team Leader, College Trust Coordinator, Volunteer Recruitment Officer, College Recruiter, College Selection, Assessor, Apprenticeship Assessor, Employment Tutor, General Administration, College Assessor, Course Promoter, Business Development, Customer Relationship Officer, English Tutor, Development Tutor, Academic Tutor, Tutor, Student Support Tutor, Learning Support, Support Assistant, Learning Support Worker, LSA, Learning Guidance Advisor, LSW, Learning Support Assistant, Student Support, Learning Advisor, Learner Support, Guidance Advisor, Support Worker, Learning Assistant , Assessor, Trainer, Numeracy Teacher, Learning Lecturer, Support Lecturer, Maths Teacher, Education Lead, Newly Qualified Teacher, Multi Trade, Roofer, Roofing, Trades, Roofer Tradesperson, Lead Roofer, Experienced Roofing Contractor, Roofing Contractor may also be considered for this role.
May 15, 2024
Full time
Job Title: Roofing Tutor / Skills coach (ROOFING) Location: Aldrige - Walsall Salary: £25,000 - £45,000 per annum Job Type: Permanent, Full Time Juniper are an innovative, flexible and experienced provider in delivering training solutions to individuals and businesses in Wolverhampton and throughout the Midlands. We are listed on the Governments Register of Apprenticeship Training Providers and are rated as GOOD by Ofsted in all areas of provision. Job Outline & Purpose To deliver engaging and effective training sessions to groups of apprentices & students, and development on a one-to one basis To assess occupational qualifications & competency in either Waterproofing, Slating and Tiling or Sheeting and Cladding disciplines Ensure excellent apprentice/student attendance, retention and achievement To support students to develop their English and maths skills Key Responsibilities& Tasks: Training: To deliver engaging, effective and innovative group training sessions to apprentices and Study Programme students To develop, plan and deliver a programme of training that leads to good outcomes To deliver inspiring training that meets criteria and standards for apprenticeship & Study Programme To manage apprentices and their Individual Learning Programmes, closely monitor and review progress To ensure that training delivered meets employers' needs Assessment: To conduct & use initial assessment effectively and set apprentices appropriate, but challenging, targets & goals To assess portfolios and provide regular supportive, developmental feedback To conduct and document meaningful reviews of progress Conduct timely one-to-one visits with apprentices in the workplace and support and facilitate progress Attendance/Retention: Ensure that apprentices' attendance & retention targets are met. Targets: To achieve targets to meet contractual obligations. About You: Essential: Full driving licence with access to a car A minimum of 2 years' experience in roofing Qualifications: English & Maths at Level 2 standard (GCSE) Abilities To deliver effective training sessions to groups To work one-to-one and set challenging targets to apprentices/students To be an excellent communicator To persuade & influence others and deal with conflict/challenging behaviour To build rapport with target group and retain their attention during training sessions To assess work and complete observations against standards and criteria To work well under pressure To work to targets & deadlines Highly motivated Innovative & solution focused To remain positive, with an engaging personality and can-do attitude Excellent organisation skills - diary management and ability to work on own initiative To meet targets and provide a quality service to all stakeholders To devise individual learning plans for apprentices/students Within 12 Months: Qualifications: Level 3 Teaching qualification (Juniper supported & training provided) Assessor qualification (Juniper supported & training provided) Desirable: Whilst teaching/assessing experience would be advantageous, full training can be provided for applicants with the right level of occupational (roofing) experience. Knowledge (desirable): Understanding of apprenticeship programmes Experience (desirable): Recent occupational competence in Waterproofing, Tiling and Slating and/or Sheeting and Cladding disciplines Of delivering training to 16 + and adults Working with apprentices Coaching and mentoring Additional Information: This role profile is intended to provide a guide to the main duties and responsibilities involved in the post at the date it was drawn up; it does not provide an exhaustive list. Juniper changes to meet demands of customers and stakeholders, therefore duties within job roles are also subject to change from time-to-time. This role profile will be regularly reviewed and updated, and staff are expected to employ a flexible approach to their work to adapt to these changes. Changes made will be within the scope and grading of the post and are a common occurrence. Please click the APPLY button to send through your CV and cover letter for this role. Candidates with relevant experience and job titles of; Tutor, Head of Careers, Head of Courses, College Team Leader, College Trust Coordinator, Volunteer Recruitment Officer, College Recruiter, College Selection, Assessor, Apprenticeship Assessor, Employment Tutor, General Administration, College Assessor, Course Promoter, Business Development, Customer Relationship Officer, English Tutor, Development Tutor, Academic Tutor, Tutor, Student Support Tutor, Learning Support, Support Assistant, Learning Support Worker, LSA, Learning Guidance Advisor, LSW, Learning Support Assistant, Student Support, Learning Advisor, Learner Support, Guidance Advisor, Support Worker, Learning Assistant , Assessor, Trainer, Numeracy Teacher, Learning Lecturer, Support Lecturer, Maths Teacher, Education Lead, Newly Qualified Teacher, Multi Trade, Roofer, Roofing, Trades, Roofer Tradesperson, Lead Roofer, Experienced Roofing Contractor, Roofing Contractor may also be considered for this role.
As the Admissions Advisor, you will oversee the administration of new and existing student applications, through the CRM system and other communication channels. You will have a direct impact on converting applicants through excellent customer service and communication and help resolve admission enquiries as they arise. In addition, you will help prepare for our summer programs, including support with logistics, seasonal staff recruitment and other HR requirements.You will also provide a range of interesting and important administrative and customer service duties for members of the company's management team. Applications are welcome from individuals with previous business support and administrative experience, preferably within the education, tourism or hospitality sectors. You will have a keen eye for detail and excellent written and verbal skills. This is a fast-paced role, so you will be comfortable adapting to changing priorities and pivoting your focus accordingly. There is a lot of customer interaction within this position, so you must be a confident communicator, with a wide range of social skills to engage effectively with a diverse audience. This is a full-time role (35-40 hours), based primarily from home for the majority of the year, however for a six-week period over the summer, there will be occasions where you will be required onsite (central Cambridge). As a result, holiday restrictions are in place from mid-June to Mid-August. Specific Responsibilities Primary Activities Oversee all admission enquiries with a focus on converting new applicants and providing excellent customer service throughout. Nurture leads by actively and effectively following up personally via email, phone and video call. Provide efficient and friendly help to existing and future customers. Manage communications sent through the CRM system, ensuring parents and students are provided with relevant information and reminders throughout the year as appropriate. Ensure all program applicants have completed every aspect of their online account within the deadlines set and help troubleshoot any related issues as they arise. Closely monitor student applications and associated data, ensuring accuracy and communicating effectively via follow ups with families and/or senior team when required. Work directly with the sales and marketing team to keep them informed regarding the effectiveness of current campaigns and useful information obtained from communicating directly with customers. Provide administrative and admissions office support during the summer programmes, based between your home and Cambridge. Secondary Activities Manage administration, prepare and implement plans and logistics relating to the residential summer programmes, and arrange group bookings for events and excursions including travel and meal requirements for guests. Help oversee the seasonal staff recruitment and HR processes. Ensure all components of recruitment and all necessary documentation are completed efficiently, effectively, to set deadlines and in-line with GDPR. Help liaise with clients, teachers, coordinators, students, parents and suppliers to address their needs or expedite commitments so that routine and ad hoc matters can be resolved efficiently. Support members of the senior leadership team with worldwide trip preparations and logistics, occasional market research and contacting schools worldwide. General Activities Support the general administrative functions of the senior team, including the Business Operations Manager, Managing Director and Finance Manager. Undertake all other administrative duties and responsibilities commensurate with the knowledge, skills and experience of the role as may be requested by management. Knowledge, Experience & Skills To be considered for the role of Admissions Advisor, applicants will be expected to evidence the following: Educated to minimum A-Level or equivalent, Bachelor degree would be preferred 3-years previous administrative and customer service experience highly desirable - preferably in the hospitality, tourism or education sector In-depth knowledge and experience of HubSpot or equivalent CRM system Advanced use of IT including Google Workspace, Microsoft Office (Excel, Word, SharePoint & PowerPoint) Friendly, outgoing and approachable Thrives in a fast-paced, dynamic and supportive environment A quick-learner, able to cope well with changing priorities and new challenges Strong typing and note-taking skills Numerate, articulate and engaging Positive, enthusiastic and motivated Mature, resilient and determined Ability to work efficiently and effectively alone and within a team Organised, flexible and reliable and confident to use own initiative Familiar with higher education sector, school administration hospitality and tourism To apply for the role of Admissions Advisor, please send a copy of your CV in MS Word
May 14, 2024
Full time
As the Admissions Advisor, you will oversee the administration of new and existing student applications, through the CRM system and other communication channels. You will have a direct impact on converting applicants through excellent customer service and communication and help resolve admission enquiries as they arise. In addition, you will help prepare for our summer programs, including support with logistics, seasonal staff recruitment and other HR requirements.You will also provide a range of interesting and important administrative and customer service duties for members of the company's management team. Applications are welcome from individuals with previous business support and administrative experience, preferably within the education, tourism or hospitality sectors. You will have a keen eye for detail and excellent written and verbal skills. This is a fast-paced role, so you will be comfortable adapting to changing priorities and pivoting your focus accordingly. There is a lot of customer interaction within this position, so you must be a confident communicator, with a wide range of social skills to engage effectively with a diverse audience. This is a full-time role (35-40 hours), based primarily from home for the majority of the year, however for a six-week period over the summer, there will be occasions where you will be required onsite (central Cambridge). As a result, holiday restrictions are in place from mid-June to Mid-August. Specific Responsibilities Primary Activities Oversee all admission enquiries with a focus on converting new applicants and providing excellent customer service throughout. Nurture leads by actively and effectively following up personally via email, phone and video call. Provide efficient and friendly help to existing and future customers. Manage communications sent through the CRM system, ensuring parents and students are provided with relevant information and reminders throughout the year as appropriate. Ensure all program applicants have completed every aspect of their online account within the deadlines set and help troubleshoot any related issues as they arise. Closely monitor student applications and associated data, ensuring accuracy and communicating effectively via follow ups with families and/or senior team when required. Work directly with the sales and marketing team to keep them informed regarding the effectiveness of current campaigns and useful information obtained from communicating directly with customers. Provide administrative and admissions office support during the summer programmes, based between your home and Cambridge. Secondary Activities Manage administration, prepare and implement plans and logistics relating to the residential summer programmes, and arrange group bookings for events and excursions including travel and meal requirements for guests. Help oversee the seasonal staff recruitment and HR processes. Ensure all components of recruitment and all necessary documentation are completed efficiently, effectively, to set deadlines and in-line with GDPR. Help liaise with clients, teachers, coordinators, students, parents and suppliers to address their needs or expedite commitments so that routine and ad hoc matters can be resolved efficiently. Support members of the senior leadership team with worldwide trip preparations and logistics, occasional market research and contacting schools worldwide. General Activities Support the general administrative functions of the senior team, including the Business Operations Manager, Managing Director and Finance Manager. Undertake all other administrative duties and responsibilities commensurate with the knowledge, skills and experience of the role as may be requested by management. Knowledge, Experience & Skills To be considered for the role of Admissions Advisor, applicants will be expected to evidence the following: Educated to minimum A-Level or equivalent, Bachelor degree would be preferred 3-years previous administrative and customer service experience highly desirable - preferably in the hospitality, tourism or education sector In-depth knowledge and experience of HubSpot or equivalent CRM system Advanced use of IT including Google Workspace, Microsoft Office (Excel, Word, SharePoint & PowerPoint) Friendly, outgoing and approachable Thrives in a fast-paced, dynamic and supportive environment A quick-learner, able to cope well with changing priorities and new challenges Strong typing and note-taking skills Numerate, articulate and engaging Positive, enthusiastic and motivated Mature, resilient and determined Ability to work efficiently and effectively alone and within a team Organised, flexible and reliable and confident to use own initiative Familiar with higher education sector, school administration hospitality and tourism To apply for the role of Admissions Advisor, please send a copy of your CV in MS Word
Service Care Solutions - Social Work
Slough, Berkshire
Administrator Start date - ASAP Contract - Initially 3 months Hours per week - 37 hours per week Rate of pay - £14.47 per hour Job Description The Funding & Compliance Officer will be responsible for managing a rota of staff providing face-to-face services, email, and phone cover. The successful candidate will work with coordinators to ensure the integrity of the database by monitoring data inputting. Key Responsibilities Manage a rota of staff providing face-to-face service at two locations, email, and phone cover Work with coordinators to ensure the integrity of the database by monitoring data inputting Supervise Customer Service Advisors and coordinate outreach events to promote the service in the community Ensure residents can access the service through enrolment and be part of the team of coordinators Coordinate the rota including cover of reception and the development of the business support operation Ensure that all courses, events, and examinations have a room booked, tutors are supported, and resources are maintained Provide information and reports to the Leadership team, including on outreach and learner feedback Requirements Experience in providing excellent customer service Strong communication and interpersonal skills Ability to work under pressure and manage multiple tasks Excellent organisational skills and attention to detail Proficient in Microsoft Office Suite Experience in data inputting and database management Apply Now If you are an experienced administrator with a passion for customer service and database management, this is the perfect opportunity for you. Apply now and join this company's team of dedicated professionals.
May 14, 2024
Full time
Administrator Start date - ASAP Contract - Initially 3 months Hours per week - 37 hours per week Rate of pay - £14.47 per hour Job Description The Funding & Compliance Officer will be responsible for managing a rota of staff providing face-to-face services, email, and phone cover. The successful candidate will work with coordinators to ensure the integrity of the database by monitoring data inputting. Key Responsibilities Manage a rota of staff providing face-to-face service at two locations, email, and phone cover Work with coordinators to ensure the integrity of the database by monitoring data inputting Supervise Customer Service Advisors and coordinate outreach events to promote the service in the community Ensure residents can access the service through enrolment and be part of the team of coordinators Coordinate the rota including cover of reception and the development of the business support operation Ensure that all courses, events, and examinations have a room booked, tutors are supported, and resources are maintained Provide information and reports to the Leadership team, including on outreach and learner feedback Requirements Experience in providing excellent customer service Strong communication and interpersonal skills Ability to work under pressure and manage multiple tasks Excellent organisational skills and attention to detail Proficient in Microsoft Office Suite Experience in data inputting and database management Apply Now If you are an experienced administrator with a passion for customer service and database management, this is the perfect opportunity for you. Apply now and join this company's team of dedicated professionals.
Learning & Development Manager - Head Office Hybrid role - 2 days a week in the office, 3 days a week working from home - enhanced by flexi core hours! Great benefits including 50% staff discount and a day off for your Birthday! We are on the lookout for a dynamic and purpose-led Learning & Development Manager to own the training for our brilliant Head Office and Logistics colleagues. This is a great opportunity to join our award-winning L&D team (yes, they really are that impressive!) and play a pivotal role in the success of our learning strategy, accountable for designing and delivering impactful training initiatives. This role would be perfect for someone who is naturally inquisitive, a lifelong learner and passionate about making an impact. We are an ambitious business with exciting plans for the future, and our colleagues are at the heart of this. The L&D Manager will be pivotal in supporting the growth, development and succession for all colleagues in Head Office and Logistics, aligned to the wider business strategy. A bit about Ann Summers You might know us as the destination for must-have lingerie, or even the inventors of the Rampant Rabbit, and you're right, but we're SO much more than that We're a unique brand that strives to EMPOWER , lives to PUSH BOUNDARIES , gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE ! A bit about the role: Carry out learning needs analysis' to identify the learning gaps in each department, and what the learning opportunities are for colleagues Shape consistent, engaging and insightful training Ensure a robust onboarding process, supporting new talent as they join the business Partner with teams across Head Office and Logistics to deliver successful L&D solutions encompassing skills development, technical solutions, DEI, wellbeing and leadership Utilise our learning experience platform to build blended learning solutions Evolve the internal progression programme, Step Up, to support the growth of internal talent Manage the Apprenticeship Levy for all colleagues across Ann Summers to ensure it is utilised effectively, and those on an Apprenticeship have a great experience Manage our 'Great Goals' process across all functions, working with department leads to ensure they are embedded and active across all departments Help to build a culture of peer-to-peer learning Work with department leads to design and deliver tailored team sessions/away days Manage the L&D budget for Head Office and Logistics Manage the L&D Coordinator, and their day-to-day activity, as well as ensuring they have great goals and development opportunities Measure and report on KPI performance based on the output of training solutions At Ann Summers we are proud to continue embracing inclusion, diversity, and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views. We're looking for someone who is: Established in their Learning & Development career within a Head Office environent, ideally within the Retail, Hospitality or Leisure industries Commercial and results driven, always striving to add value for the colleague, department and the business Innovative and forward thinking Empowering, with a true passion for coaching and developing teams Excellent in their written comms with a natural flair for creating engaging learning resources Meticulous in their attention to detail Organised and methodical Able to build strong working relationships with colleagues and internal stakeholders Proactive and manages workload effectively in a fast pace environment Flexible and collaborative in their approach Resilient and confident, comfortable to challenge in a productive way Positive with a real 'can do' mindset What's in it for you? Being part of the AS family offers some fab benefits, not only is it a great brand to be a part of, but there is so much more, take a look 50% staff discount (a colleague favourite!) 29 days holiday (including Bank Holidays) gaining an extra day for each year you're a part of the AS family (up to a max. of 33 days) Workplace pension Life Assurance A paid day off for your Birthday Colleague social events and initiatives Development opportunities through our learning experience platform, THRIVE Wellbeing programme through our partnership with the Retail Trust Eye care vouchers Company perks scheme Holiday purchase scheme Sample sales Free on-site car park at HO We value each one of our colleagues and aim to make Ann Summers a great place to be! We regret that due to high volumes we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible to discuss the role and their experience further. Ann Summers complies with all GDPR policies and by responding to this ad your details will be kept on record for a total of 12 months unless expressed otherwise.
May 14, 2024
Full time
Learning & Development Manager - Head Office Hybrid role - 2 days a week in the office, 3 days a week working from home - enhanced by flexi core hours! Great benefits including 50% staff discount and a day off for your Birthday! We are on the lookout for a dynamic and purpose-led Learning & Development Manager to own the training for our brilliant Head Office and Logistics colleagues. This is a great opportunity to join our award-winning L&D team (yes, they really are that impressive!) and play a pivotal role in the success of our learning strategy, accountable for designing and delivering impactful training initiatives. This role would be perfect for someone who is naturally inquisitive, a lifelong learner and passionate about making an impact. We are an ambitious business with exciting plans for the future, and our colleagues are at the heart of this. The L&D Manager will be pivotal in supporting the growth, development and succession for all colleagues in Head Office and Logistics, aligned to the wider business strategy. A bit about Ann Summers You might know us as the destination for must-have lingerie, or even the inventors of the Rampant Rabbit, and you're right, but we're SO much more than that We're a unique brand that strives to EMPOWER , lives to PUSH BOUNDARIES , gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE ! A bit about the role: Carry out learning needs analysis' to identify the learning gaps in each department, and what the learning opportunities are for colleagues Shape consistent, engaging and insightful training Ensure a robust onboarding process, supporting new talent as they join the business Partner with teams across Head Office and Logistics to deliver successful L&D solutions encompassing skills development, technical solutions, DEI, wellbeing and leadership Utilise our learning experience platform to build blended learning solutions Evolve the internal progression programme, Step Up, to support the growth of internal talent Manage the Apprenticeship Levy for all colleagues across Ann Summers to ensure it is utilised effectively, and those on an Apprenticeship have a great experience Manage our 'Great Goals' process across all functions, working with department leads to ensure they are embedded and active across all departments Help to build a culture of peer-to-peer learning Work with department leads to design and deliver tailored team sessions/away days Manage the L&D budget for Head Office and Logistics Manage the L&D Coordinator, and their day-to-day activity, as well as ensuring they have great goals and development opportunities Measure and report on KPI performance based on the output of training solutions At Ann Summers we are proud to continue embracing inclusion, diversity, and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views. We're looking for someone who is: Established in their Learning & Development career within a Head Office environent, ideally within the Retail, Hospitality or Leisure industries Commercial and results driven, always striving to add value for the colleague, department and the business Innovative and forward thinking Empowering, with a true passion for coaching and developing teams Excellent in their written comms with a natural flair for creating engaging learning resources Meticulous in their attention to detail Organised and methodical Able to build strong working relationships with colleagues and internal stakeholders Proactive and manages workload effectively in a fast pace environment Flexible and collaborative in their approach Resilient and confident, comfortable to challenge in a productive way Positive with a real 'can do' mindset What's in it for you? Being part of the AS family offers some fab benefits, not only is it a great brand to be a part of, but there is so much more, take a look 50% staff discount (a colleague favourite!) 29 days holiday (including Bank Holidays) gaining an extra day for each year you're a part of the AS family (up to a max. of 33 days) Workplace pension Life Assurance A paid day off for your Birthday Colleague social events and initiatives Development opportunities through our learning experience platform, THRIVE Wellbeing programme through our partnership with the Retail Trust Eye care vouchers Company perks scheme Holiday purchase scheme Sample sales Free on-site car park at HO We value each one of our colleagues and aim to make Ann Summers a great place to be! We regret that due to high volumes we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible to discuss the role and their experience further. Ann Summers complies with all GDPR policies and by responding to this ad your details will be kept on record for a total of 12 months unless expressed otherwise.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisationsneed to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'llbe someone who iscomfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. Business Thinking: Development and maintenance of the Faculty strategy focusing on ensuring this meets the needs of the business and manages risks associated with delivery of programmes due to faculty shortfalls Ongoing coordination of the Faculty to ensure it delivers against its required business outcomes On-going evaluation of effectiveness of the Faculty highlighting business challenges, success stories and planned solutions to challenges to the Leadership Team, for presentation to LSC where appropriate Communicating: Supporting the delivery of programmes with onsite project management and/or facilitation support as appropriate (as agreed as part of the wider curriculum plan) Ongoing stakeholder management to support the effective delivery of programmes Decision making: Day-to-day monitoring and reporting on utilisation of faculty and individual performance, providing regular updates to identify risks and proposing insightful and commercial responses to these risks Manage the Faculty project plan, supported by the Learning & Faculty Coordinators Develop self and others: Support the effective learning and coaching of Faculty members to equip them with necessary skills to successfully deliver Audit L&D programmes Take on the role of specialist L&D facilitator on key L&D programmes where deemed appropriate Collaborate: Work with wider L&D to understand the need for facilitators across the programmes and develops the project plan to ensure sufficient support is available to delivery these programmes Support the development of an appropriate faculty policy and work with wider L&D and the stream to maintain this document and ensure it can be operationalised Innovate and change: Bring the latest thinking and innovation to delivery of our programmes within L&D, supporting the optimum learner experience for the Audit Stream Advocate change where needed, leading by example and seeking support as appropriate Required skills and experience Manager (or equivalent) with an interest / passion for Learning & Development Prior experience of delivery is beneficial but not essential Interest in developing self and others through the delivery of high-quality learning interventions Strong communication and presentation skills Strong relationship skills with an ability to work with varied stakeholders, influence agendas, problem solve and drive forward activities Ability to working independently or collaboratively Excellent analytical, interpersonal and communication skills, both written and verbal Understanding of business strategy and goals and a focus on delivering effectively against these Focus on operational excellence and quality We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration i
May 13, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisationsneed to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'llbe someone who iscomfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. Business Thinking: Development and maintenance of the Faculty strategy focusing on ensuring this meets the needs of the business and manages risks associated with delivery of programmes due to faculty shortfalls Ongoing coordination of the Faculty to ensure it delivers against its required business outcomes On-going evaluation of effectiveness of the Faculty highlighting business challenges, success stories and planned solutions to challenges to the Leadership Team, for presentation to LSC where appropriate Communicating: Supporting the delivery of programmes with onsite project management and/or facilitation support as appropriate (as agreed as part of the wider curriculum plan) Ongoing stakeholder management to support the effective delivery of programmes Decision making: Day-to-day monitoring and reporting on utilisation of faculty and individual performance, providing regular updates to identify risks and proposing insightful and commercial responses to these risks Manage the Faculty project plan, supported by the Learning & Faculty Coordinators Develop self and others: Support the effective learning and coaching of Faculty members to equip them with necessary skills to successfully deliver Audit L&D programmes Take on the role of specialist L&D facilitator on key L&D programmes where deemed appropriate Collaborate: Work with wider L&D to understand the need for facilitators across the programmes and develops the project plan to ensure sufficient support is available to delivery these programmes Support the development of an appropriate faculty policy and work with wider L&D and the stream to maintain this document and ensure it can be operationalised Innovate and change: Bring the latest thinking and innovation to delivery of our programmes within L&D, supporting the optimum learner experience for the Audit Stream Advocate change where needed, leading by example and seeking support as appropriate Required skills and experience Manager (or equivalent) with an interest / passion for Learning & Development Prior experience of delivery is beneficial but not essential Interest in developing self and others through the delivery of high-quality learning interventions Strong communication and presentation skills Strong relationship skills with an ability to work with varied stakeholders, influence agendas, problem solve and drive forward activities Ability to working independently or collaboratively Excellent analytical, interpersonal and communication skills, both written and verbal Understanding of business strategy and goals and a focus on delivering effectively against these Focus on operational excellence and quality We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration i
Receptionist / Operations Administrator Watford £ 25-27k Monday - Friday (8.45am - 5.30pm) Are you ready to join a dynamic and rapidly growing wellbeing company in Watford, known for its innovation and commitment to customer satisfaction? Here's your chance to become a vital part of their success story as a Receptionist, Front of House individual/ Operations Administrator, contributing to the seamless operation of their busy office environment. Your role will encompass a diverse range of responsibilities, including efficient management of office tasks, delivering exceptional customer service, and ensuring the smooth functioning of day-to-day operations. You will the Ambassador of this fabulous brand- being the first point of contact for individuals either on the phone or face to face. Your standards will be high and you will be someone who takes great pride in all that you do! This position will be approx. 60% Reception and 40% operational admin support. Key Responsibilities: Order Management: Handling orders, including website orders, and ensuring timely picking, packing, and dispatch. Responding promptly to customer inquiries and resolving queries to maintain high customer satisfaction levels. Social Media Support: Assisting the Head of PR and Social and the Consultant in creating engaging social media content to enhance brand visibility and engagement. Stock Control: Managing stock levels for web orders, handling stock replenishment, and maintaining accurate stock records. Sales Support: Taking sales orders over the phone, providing product information, and processing orders efficiently to maximise sales opportunities. Data Management: Updating product databases, maintaining accurate customer records, and providing necessary support to the Operations team in data-related tasks. Office Administration: Performing general office management tasks, including answering calls, managing calendars, coordinating with couriers, and ensuring the office premises are well-maintained and organised. Customer Support: Offering comprehensive assistance to customers, including providing detailed product information, handling sample requests, and addressing customer queries effectively. Facilities Management: Overseeing office presentation and cleanliness, managing office supplies, and liaising with service providers to ensure smooth office operations. Visitor Management: Welcoming visitors to the office, catering to their needs, and ensuring a positive and professional visitor experience. Qualifications and Prior Experience: Receptionist/Administrative Experience: Demonstrated experience in a receptionist or office support role, preferably in a fast-paced environment such as sales or logistics Proficiency in Microsoft Office: Strong numeracy skills and proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook. Industry Experience: Previous experience in the gift and/or beauty industry would be advantageous but not essential. Attention to Detail: Impeccable attention to detail and accuracy in handling administrative tasks. Positive Attitude: A quick learner with a positive, 'can-do' attitude and excellent communication skills. Organisational Skills: Highly organised with exceptional multitasking abilities and the ability to thrive in a busy working environment. What's in it for you? This is an excellent opportunity to join an innovative company and contribute to their continued success. You'll receive comprehensive benefits, including generous holiday allowance, discounted parking, employee assistance program, and eligibility for an annual bonus. Additional training investment will be provided to enhance your skills and certifications. Don't miss out on the chance to work closely with diverse departments and be part of a collaborative team culture. If you're adaptable, proactive, and ready to take on a rewarding challenge, apply now! What you need to do now If you're interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations; when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice. Suitable keywords for this role may include; Receptionist, Reception, Front of Desk, Administrator, Office Coordinator, Administrative Assistant, Customer Service Representative, Office Administrator, Office Assistant, Front Office Executive, Reception Administrator, Office Support Specialist
May 11, 2024
Full time
Receptionist / Operations Administrator Watford £ 25-27k Monday - Friday (8.45am - 5.30pm) Are you ready to join a dynamic and rapidly growing wellbeing company in Watford, known for its innovation and commitment to customer satisfaction? Here's your chance to become a vital part of their success story as a Receptionist, Front of House individual/ Operations Administrator, contributing to the seamless operation of their busy office environment. Your role will encompass a diverse range of responsibilities, including efficient management of office tasks, delivering exceptional customer service, and ensuring the smooth functioning of day-to-day operations. You will the Ambassador of this fabulous brand- being the first point of contact for individuals either on the phone or face to face. Your standards will be high and you will be someone who takes great pride in all that you do! This position will be approx. 60% Reception and 40% operational admin support. Key Responsibilities: Order Management: Handling orders, including website orders, and ensuring timely picking, packing, and dispatch. Responding promptly to customer inquiries and resolving queries to maintain high customer satisfaction levels. Social Media Support: Assisting the Head of PR and Social and the Consultant in creating engaging social media content to enhance brand visibility and engagement. Stock Control: Managing stock levels for web orders, handling stock replenishment, and maintaining accurate stock records. Sales Support: Taking sales orders over the phone, providing product information, and processing orders efficiently to maximise sales opportunities. Data Management: Updating product databases, maintaining accurate customer records, and providing necessary support to the Operations team in data-related tasks. Office Administration: Performing general office management tasks, including answering calls, managing calendars, coordinating with couriers, and ensuring the office premises are well-maintained and organised. Customer Support: Offering comprehensive assistance to customers, including providing detailed product information, handling sample requests, and addressing customer queries effectively. Facilities Management: Overseeing office presentation and cleanliness, managing office supplies, and liaising with service providers to ensure smooth office operations. Visitor Management: Welcoming visitors to the office, catering to their needs, and ensuring a positive and professional visitor experience. Qualifications and Prior Experience: Receptionist/Administrative Experience: Demonstrated experience in a receptionist or office support role, preferably in a fast-paced environment such as sales or logistics Proficiency in Microsoft Office: Strong numeracy skills and proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook. Industry Experience: Previous experience in the gift and/or beauty industry would be advantageous but not essential. Attention to Detail: Impeccable attention to detail and accuracy in handling administrative tasks. Positive Attitude: A quick learner with a positive, 'can-do' attitude and excellent communication skills. Organisational Skills: Highly organised with exceptional multitasking abilities and the ability to thrive in a busy working environment. What's in it for you? This is an excellent opportunity to join an innovative company and contribute to their continued success. You'll receive comprehensive benefits, including generous holiday allowance, discounted parking, employee assistance program, and eligibility for an annual bonus. Additional training investment will be provided to enhance your skills and certifications. Don't miss out on the chance to work closely with diverse departments and be part of a collaborative team culture. If you're adaptable, proactive, and ready to take on a rewarding challenge, apply now! What you need to do now If you're interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations; when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice. Suitable keywords for this role may include; Receptionist, Reception, Front of Desk, Administrator, Office Coordinator, Administrative Assistant, Customer Service Representative, Office Administrator, Office Assistant, Front Office Executive, Reception Administrator, Office Support Specialist
Are you passionate about education and the difference it can make in the world? Are you a confident and entrepreneurial recruiter or tuition coordinator looking for your next challenge in an innovative, sector leading recruitment agency? Does the thought of joining a vibrant team who make it their mission to help teachers and pupils thrive fill your heart with joy? Join Teaching Personnel. Make a difference every day, in the lives of pupils, teachers and schools. Part of the dynamically growing Supporting Education Group, Teaching Personnel is the UK's leading education recruitment agency, with hundreds of thousands of teachers who have chosen us since 1996 and over 5,000 schools who choose us every year. We have 80+ branches across England & Wales and are the first-choice agency for over 12,000 job seekers. We match talented educators with schools and whether it is finding the best teaching assistant to support literacy or a maths teacher to deliver curriculum continuity for a group of GCSE maths pupils, our teams go home at night knowing they have played a part in the education of thousands of pupils and in the careers of countless educators.We are on an exciting journey of growth and we are looking for a driven and talented Branch Manager to lead our growing Cambridge SEN branch. Who We Are: Cambridge SEN Team Sitting within the wider Teaching Personnel team, we are a nimble and energetic team of 2, based in our Histon office alongside our also growing Cambridge Primary team. We love working together and welcoming new colleagues, who are always supported to learn and develop as they begin an exciting new chapter within their career - after all, we've all been there! We are straight talkers and value open and fluid communication - it is our strong belief that everyone's thoughts and ideas count in our journey of continuous improvement. We work hard, but we also have fun and celebrate our successes. This is an exciting opportunity to take on a small team with a view to hiring and developing additional consultants over the coming years and growing the size of the team. The Role As a Branch Manager at Teaching Personnel, you will play an essential role in the success of the company. You will lead a thriving team covering a specialist sector (primary/secondary/SEN) and build and grow your own business while managing a team of like-minded, driven individuals. Should you choose to accept it, your mission will be to: Delight your customers through strong relationship building and delivery of best quality teachers and support staff Lead, develop and motivate a passionate team of recruitment consultants Embed and manage effective practices and ways of working Drive long term campaigns and candidate-led tactics Ensure productivity and create a positive working atmosphere Maintain and protect welfare and wellbeing of team members Demonstrate agility and flexibility across office-based and remote working Who You Are A highly enthusiastic perpetual learner, you will flourish in our team if you: Are passionate about the difference education can make in the world, regardless of whether or not you have worked in the sector before Have experience of working in a recruitment role (minimum of one year) Managed successful teams before, within recruitment or other sectors (at least six months) Are an engaging communicator at all levels and you are known for walking your talk Love building teams and developing your people to achieve their full potential Have a proven flair for spotting talent and matching the right people with the right roles Have a project management mindset: you think logically through stages of activities, you plan, deliver and follow-up Are curious and inquisitive and thrive on listening to people and understanding their backgrounds, needs and aspirations Enjoy teamwork and are able to demonstrate autonomy and initiative What We Offer The opportunity to work alongside and be mentored by best-in-class sector professionals and senior leaders who love seeing you grow and flourish A career path that can take you to the very top with several opportunities to promote every year Access to excellent training and development and fantastic market leading technology to give you the data, insights and resources you need to succeed Performance related commission (from £16,500) Eligibility to join our management share scheme Generous holiday entitlement which increases with service Additional cash bonuses for performance Two awesome award nights a year (summer and Christmas) Holiday prize draws Discounted gym membership, discounts on purchases at a large selection of national retailers, free monthly cinema tickets Contributory stakeholder pension and life assurance If all this is making you wonder what it would be like to work with us, don't hesitate: send us your CV and we will be in touch shortly to talk through next steps.TPIND123
Sep 19, 2022
Full time
Are you passionate about education and the difference it can make in the world? Are you a confident and entrepreneurial recruiter or tuition coordinator looking for your next challenge in an innovative, sector leading recruitment agency? Does the thought of joining a vibrant team who make it their mission to help teachers and pupils thrive fill your heart with joy? Join Teaching Personnel. Make a difference every day, in the lives of pupils, teachers and schools. Part of the dynamically growing Supporting Education Group, Teaching Personnel is the UK's leading education recruitment agency, with hundreds of thousands of teachers who have chosen us since 1996 and over 5,000 schools who choose us every year. We have 80+ branches across England & Wales and are the first-choice agency for over 12,000 job seekers. We match talented educators with schools and whether it is finding the best teaching assistant to support literacy or a maths teacher to deliver curriculum continuity for a group of GCSE maths pupils, our teams go home at night knowing they have played a part in the education of thousands of pupils and in the careers of countless educators.We are on an exciting journey of growth and we are looking for a driven and talented Branch Manager to lead our growing Cambridge SEN branch. Who We Are: Cambridge SEN Team Sitting within the wider Teaching Personnel team, we are a nimble and energetic team of 2, based in our Histon office alongside our also growing Cambridge Primary team. We love working together and welcoming new colleagues, who are always supported to learn and develop as they begin an exciting new chapter within their career - after all, we've all been there! We are straight talkers and value open and fluid communication - it is our strong belief that everyone's thoughts and ideas count in our journey of continuous improvement. We work hard, but we also have fun and celebrate our successes. This is an exciting opportunity to take on a small team with a view to hiring and developing additional consultants over the coming years and growing the size of the team. The Role As a Branch Manager at Teaching Personnel, you will play an essential role in the success of the company. You will lead a thriving team covering a specialist sector (primary/secondary/SEN) and build and grow your own business while managing a team of like-minded, driven individuals. Should you choose to accept it, your mission will be to: Delight your customers through strong relationship building and delivery of best quality teachers and support staff Lead, develop and motivate a passionate team of recruitment consultants Embed and manage effective practices and ways of working Drive long term campaigns and candidate-led tactics Ensure productivity and create a positive working atmosphere Maintain and protect welfare and wellbeing of team members Demonstrate agility and flexibility across office-based and remote working Who You Are A highly enthusiastic perpetual learner, you will flourish in our team if you: Are passionate about the difference education can make in the world, regardless of whether or not you have worked in the sector before Have experience of working in a recruitment role (minimum of one year) Managed successful teams before, within recruitment or other sectors (at least six months) Are an engaging communicator at all levels and you are known for walking your talk Love building teams and developing your people to achieve their full potential Have a proven flair for spotting talent and matching the right people with the right roles Have a project management mindset: you think logically through stages of activities, you plan, deliver and follow-up Are curious and inquisitive and thrive on listening to people and understanding their backgrounds, needs and aspirations Enjoy teamwork and are able to demonstrate autonomy and initiative What We Offer The opportunity to work alongside and be mentored by best-in-class sector professionals and senior leaders who love seeing you grow and flourish A career path that can take you to the very top with several opportunities to promote every year Access to excellent training and development and fantastic market leading technology to give you the data, insights and resources you need to succeed Performance related commission (from £16,500) Eligibility to join our management share scheme Generous holiday entitlement which increases with service Additional cash bonuses for performance Two awesome award nights a year (summer and Christmas) Holiday prize draws Discounted gym membership, discounts on purchases at a large selection of national retailers, free monthly cinema tickets Contributory stakeholder pension and life assurance If all this is making you wonder what it would be like to work with us, don't hesitate: send us your CV and we will be in touch shortly to talk through next steps.TPIND123
About AlphaSights AlphaSights is the global leader in knowledge on-demand. We connect investment and business leaders with a dynamic network of industry professionals whose informed perspectives help our clients make superior investment and business decisions. With 1200+ employees and nine offices across the US, Europe, Middle East, and Asia, AlphaSights regularly ranks as one of the fastest-growing companies in the world. The Role: AlphaSights is looking for an ambitious and thoughtful individual to join the Learning & Development team (aka Professional Development team). Professional Development at AlphaSights provides opportunities for our employees to continuously grow their skills and, ultimately, to achieve their personal and professional goals. We are committed to supporting the learning and development of AlphaSights' most valuable resource: its people. You will work with the Manager of Professional Development to execute training and development programs for AlphaSights team members in the London office. A successful candidate will be excited about doing whatever it takes to support and enable coworkers to unlock their full potential. As a Learning & Development Coordinator, your goal is to learn and understand how to be a talent professional, through developing the right behaviors and executing the fundamentals of the role in an error-free and efficient manner. The mission of the Professional Development Team: Cultivating our workforce's commercial, interpersonal, and leadership skills Strengthening AlphaSights' commercial effectiveness by increasing employees' abilities Improving the quality of work life and job satisfaction for employees Accelerating employees' careers Core Responsibilities: Support all talent processes in the region, including: Pre-hire communication and onboarding Ongoing training and development for all levels of employees Promotions 360 reviews As well as other parts of the talent lifecycle Focus on making the learner experience as seamless as possible by extensively preparing for Professional Development programs: Enroll team members in training programs and distribute agendas, pre-readings, assessments, and other materials to participants Collaborate with trainers and presenters to prepare their course materials Champion our digital learning platforms and help the team and wider functions innovate the way AlphaSights deploy learning throughout the organization (e.g. through digital learning, classroom-based, or blended learning channels) Field questions from colleagues about program availability and eligibility criteria Constantly improve and innovate Professional Development programming by soliciting feedback from participants, measuring learning outcomes, researching industry best practices, and endeavoring to make sessions as interactive and engaging as possible Support the team in scaling digital learning: Become an internal expert and role model on digital learning design and delivery Create engaging digital content and support the workforce in building out our content library Use analytics to drive learning outcomes and initiatives, following a systematized approach to training evaluation (e.g., Kirkpatrick Model) Collaborate with the global PD team to roll out coordinated initiatives Build relationships throughout the organization Manage internal communications related to Professional Development Maintain strict confidentiality at all times to build trust in the organization and the Professional Development functions Align with the Human Resources and Recruiting teams to present a seamless talent narrative for candidates and employees What We Look For: 0-2 years of experience in Learning & Development or a related talent field Attained bachelor's degree Fluency in English required To be successful in this role, you should display: Career maturity and alignment: clarity of direction, commitment to getting there, and awareness of how Professional Development at AlphaSights fits with your journey Rigorous attention to detail: ability to execute on numerous work streams within the same timeframe People-oriented, emotionally intelligent team player: ability to de-escalate situations patiently and effectively Diversity, Equity, & Inclusion at AlphaSights AlphaSights is an equal opportunity employer. Read more about our commitment to DEI
Jan 04, 2022
Full time
About AlphaSights AlphaSights is the global leader in knowledge on-demand. We connect investment and business leaders with a dynamic network of industry professionals whose informed perspectives help our clients make superior investment and business decisions. With 1200+ employees and nine offices across the US, Europe, Middle East, and Asia, AlphaSights regularly ranks as one of the fastest-growing companies in the world. The Role: AlphaSights is looking for an ambitious and thoughtful individual to join the Learning & Development team (aka Professional Development team). Professional Development at AlphaSights provides opportunities for our employees to continuously grow their skills and, ultimately, to achieve their personal and professional goals. We are committed to supporting the learning and development of AlphaSights' most valuable resource: its people. You will work with the Manager of Professional Development to execute training and development programs for AlphaSights team members in the London office. A successful candidate will be excited about doing whatever it takes to support and enable coworkers to unlock their full potential. As a Learning & Development Coordinator, your goal is to learn and understand how to be a talent professional, through developing the right behaviors and executing the fundamentals of the role in an error-free and efficient manner. The mission of the Professional Development Team: Cultivating our workforce's commercial, interpersonal, and leadership skills Strengthening AlphaSights' commercial effectiveness by increasing employees' abilities Improving the quality of work life and job satisfaction for employees Accelerating employees' careers Core Responsibilities: Support all talent processes in the region, including: Pre-hire communication and onboarding Ongoing training and development for all levels of employees Promotions 360 reviews As well as other parts of the talent lifecycle Focus on making the learner experience as seamless as possible by extensively preparing for Professional Development programs: Enroll team members in training programs and distribute agendas, pre-readings, assessments, and other materials to participants Collaborate with trainers and presenters to prepare their course materials Champion our digital learning platforms and help the team and wider functions innovate the way AlphaSights deploy learning throughout the organization (e.g. through digital learning, classroom-based, or blended learning channels) Field questions from colleagues about program availability and eligibility criteria Constantly improve and innovate Professional Development programming by soliciting feedback from participants, measuring learning outcomes, researching industry best practices, and endeavoring to make sessions as interactive and engaging as possible Support the team in scaling digital learning: Become an internal expert and role model on digital learning design and delivery Create engaging digital content and support the workforce in building out our content library Use analytics to drive learning outcomes and initiatives, following a systematized approach to training evaluation (e.g., Kirkpatrick Model) Collaborate with the global PD team to roll out coordinated initiatives Build relationships throughout the organization Manage internal communications related to Professional Development Maintain strict confidentiality at all times to build trust in the organization and the Professional Development functions Align with the Human Resources and Recruiting teams to present a seamless talent narrative for candidates and employees What We Look For: 0-2 years of experience in Learning & Development or a related talent field Attained bachelor's degree Fluency in English required To be successful in this role, you should display: Career maturity and alignment: clarity of direction, commitment to getting there, and awareness of how Professional Development at AlphaSights fits with your journey Rigorous attention to detail: ability to execute on numerous work streams within the same timeframe People-oriented, emotionally intelligent team player: ability to de-escalate situations patiently and effectively Diversity, Equity, & Inclusion at AlphaSights AlphaSights is an equal opportunity employer. Read more about our commitment to DEI
WHAT YOU'LL DO As part of the L-A-B L&D Team you will drive the transition towards an innovative, flexible, and learner-oriented training offer for 1200 consultants and 500 BST staff across London, Amsterdam and Brussels. Ensuring that our people have the best possible skills is business critical and our ambition is to provide high quality learning content for all our staff. You will support with the onboarding of our new hires (Consultants and Business Services Teams) across the three offices. Note : the below elements of the role are representative and day to day work may change according to business requirements. RESPONSIBILITIES: • Organize the onboarding program for Consultants, Business Services Teams and Transfers across London, Amsterdam and Brussels on a monthly basis • Work closely together with the HR, Recruiting, Mobility and the regional L&D teams • Build relationships with our internal and external trainer pool • Work closely together with senior consulting team members to monitor the quality of the program • Manage administrative tasks in the Learning Management System (e.g. creating classes, registering participants, after class management, feedback reporting) YOU'RE GOOD AT • Organizing events • Customer focused • Strong interpersonal skills • Excellent attention to detail and accuracy • Working in a fast paced environment • Able to work with a lot ambiguity and change YOU BRING (EXPERIENCE & QUALIFICATIONS) • 3+ years' experience in L&D or HR • Experience with onboarding, organizing events or training sessions • A strong passion and interest in Learning & Development • Experience with outlook, Excel, Powerpoint • Experience with Learning Management Software YOU'LL WORK WITH BCG's HR team works to attract, develop, excite, deploy, and retain the best people in the market. Those in human resources jobs manage the life cycle of all BCG employees-from hiring top talent and developing their skills to rewarding their contributions and supporting career progression and mobility.
Dec 09, 2021
Full time
WHAT YOU'LL DO As part of the L-A-B L&D Team you will drive the transition towards an innovative, flexible, and learner-oriented training offer for 1200 consultants and 500 BST staff across London, Amsterdam and Brussels. Ensuring that our people have the best possible skills is business critical and our ambition is to provide high quality learning content for all our staff. You will support with the onboarding of our new hires (Consultants and Business Services Teams) across the three offices. Note : the below elements of the role are representative and day to day work may change according to business requirements. RESPONSIBILITIES: • Organize the onboarding program for Consultants, Business Services Teams and Transfers across London, Amsterdam and Brussels on a monthly basis • Work closely together with the HR, Recruiting, Mobility and the regional L&D teams • Build relationships with our internal and external trainer pool • Work closely together with senior consulting team members to monitor the quality of the program • Manage administrative tasks in the Learning Management System (e.g. creating classes, registering participants, after class management, feedback reporting) YOU'RE GOOD AT • Organizing events • Customer focused • Strong interpersonal skills • Excellent attention to detail and accuracy • Working in a fast paced environment • Able to work with a lot ambiguity and change YOU BRING (EXPERIENCE & QUALIFICATIONS) • 3+ years' experience in L&D or HR • Experience with onboarding, organizing events or training sessions • A strong passion and interest in Learning & Development • Experience with outlook, Excel, Powerpoint • Experience with Learning Management Software YOU'LL WORK WITH BCG's HR team works to attract, develop, excite, deploy, and retain the best people in the market. Those in human resources jobs manage the life cycle of all BCG employees-from hiring top talent and developing their skills to rewarding their contributions and supporting career progression and mobility.