Want to join a high energy business packed with amazing people and energy, heaps of collaboration, creativity and fun? This is a business that truly values the people, everyone rolls their sleeves up and genuinely cares about supporting each other to reach high standards and be the best version of themselves. They are leading the way in supporting business owners to access their insurance requirements and use a world-class human service, smart technology, and data, coupled with tech-enabled experts to help match business owners with the best deals for their insurance. A business truly on a mission to change how small businesses can access their insurance, making it easier, clearer and more reassuring than ever. The goal is to become a major force in the UK SME insurance space and their significant growth plans clearly demonstrate this vision. Working in close partnership with the Head of Insurance Sales, this role is pivotal in driving technical controls and supporting the business development and trading growth of their Insurance business. You will be leading a team of 6 insurance professionals who are focused on ensuring the technical quality of the business that is being sold and ensuring that the highest professional standards are being set and maintained. Responsible for quality assurance of the business placement, this role will provide insight to the Insurer Panel Manager and feedback into the sales and customer services areas to continually improve business performance. You will be responsible for enhancing placement strategies alongside the trading and Panel Management teams to ensure to deliver solutions. With a collaborative approach, this role will be equally challenging and supportive in the drive to improve the quality, growth and trading performance of this business. The role will be accountable for the efficient delivery of the client and insurer outcomes alongside the trading teams including the processes delivered through our supporting third parties. Day to day Responsibilities: Own the placement strategy, approach, and adherence within the Sales team to help maximise customer, insurer and company outcomes. Define and own the technical reviews to ensure good customer and insurer outcomes are achieved within the business. Ensure that necessary policies and standards for service quality are set, maintained and compliance of those standards are achieved. Refine and monitor sales performance KPI including sales, conversion, technical compliance and appropriate validation of the quote and define remedial actions where performance falls below expectation. Review client documentation to ensure that the information presented is comprehensive/accurate to support the quoting process. Manage the training delivery and ensure technical standards are achieved within the team/business. Review and assess technical product wordings to ensure these are appropriate to the requirements of the target markets of the business. Liaise with insurers on non-standard cases; advising, investigating and resolving queries Act as a 'subject matter expert' referral point for more junior members of the team, providing technical input and expertise to ensure that actions/decisions taken are appropriate. Support the plans for fees and charges and ensure that these align to regulatory requirements and to business plans. Respond to market and third-party queries as appropriate. Rigorously assess the risks and opportunities with developing new opportunities using data analysis, research and team input. Ensure that all activities undertaken are compliant with current regulatory and internal standards You'll be able to demonstrate your: Proven experience of working within an operations or technical function within an insurance company is essential - ideally within Underwriting or Broking. Proven experience in placing and assessing placement of Commercial Insurance, ideally within the SME space and ensuring technical/quality controls and assessments are in place. Understanding of cash collection, client invoicing and general insurance accounting would be beneficial - Experience of P&L ownership would also be beneficial Proven business development and analytic experience in Commercial Insurance. Good understanding of the relevant regulatory environments and their requirements Sound understanding of general and legal principles of insurance. Consistent record of supporting teams to deliver high levels of client service. Strong experience of training/mentoring more junior members of staff is desirable Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
May 18, 2024
Full time
Want to join a high energy business packed with amazing people and energy, heaps of collaboration, creativity and fun? This is a business that truly values the people, everyone rolls their sleeves up and genuinely cares about supporting each other to reach high standards and be the best version of themselves. They are leading the way in supporting business owners to access their insurance requirements and use a world-class human service, smart technology, and data, coupled with tech-enabled experts to help match business owners with the best deals for their insurance. A business truly on a mission to change how small businesses can access their insurance, making it easier, clearer and more reassuring than ever. The goal is to become a major force in the UK SME insurance space and their significant growth plans clearly demonstrate this vision. Working in close partnership with the Head of Insurance Sales, this role is pivotal in driving technical controls and supporting the business development and trading growth of their Insurance business. You will be leading a team of 6 insurance professionals who are focused on ensuring the technical quality of the business that is being sold and ensuring that the highest professional standards are being set and maintained. Responsible for quality assurance of the business placement, this role will provide insight to the Insurer Panel Manager and feedback into the sales and customer services areas to continually improve business performance. You will be responsible for enhancing placement strategies alongside the trading and Panel Management teams to ensure to deliver solutions. With a collaborative approach, this role will be equally challenging and supportive in the drive to improve the quality, growth and trading performance of this business. The role will be accountable for the efficient delivery of the client and insurer outcomes alongside the trading teams including the processes delivered through our supporting third parties. Day to day Responsibilities: Own the placement strategy, approach, and adherence within the Sales team to help maximise customer, insurer and company outcomes. Define and own the technical reviews to ensure good customer and insurer outcomes are achieved within the business. Ensure that necessary policies and standards for service quality are set, maintained and compliance of those standards are achieved. Refine and monitor sales performance KPI including sales, conversion, technical compliance and appropriate validation of the quote and define remedial actions where performance falls below expectation. Review client documentation to ensure that the information presented is comprehensive/accurate to support the quoting process. Manage the training delivery and ensure technical standards are achieved within the team/business. Review and assess technical product wordings to ensure these are appropriate to the requirements of the target markets of the business. Liaise with insurers on non-standard cases; advising, investigating and resolving queries Act as a 'subject matter expert' referral point for more junior members of the team, providing technical input and expertise to ensure that actions/decisions taken are appropriate. Support the plans for fees and charges and ensure that these align to regulatory requirements and to business plans. Respond to market and third-party queries as appropriate. Rigorously assess the risks and opportunities with developing new opportunities using data analysis, research and team input. Ensure that all activities undertaken are compliant with current regulatory and internal standards You'll be able to demonstrate your: Proven experience of working within an operations or technical function within an insurance company is essential - ideally within Underwriting or Broking. Proven experience in placing and assessing placement of Commercial Insurance, ideally within the SME space and ensuring technical/quality controls and assessments are in place. Understanding of cash collection, client invoicing and general insurance accounting would be beneficial - Experience of P&L ownership would also be beneficial Proven business development and analytic experience in Commercial Insurance. Good understanding of the relevant regulatory environments and their requirements Sound understanding of general and legal principles of insurance. Consistent record of supporting teams to deliver high levels of client service. Strong experience of training/mentoring more junior members of staff is desirable Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
We are looking for a Lead Digital Analyst to join Acorn Insurance who is passionate about using data and commercial insight to optimize customer journeys and improve conversion, engagement and retention. As the Lead Digital Analyst you will be responsible for using various data sets and analytics tools to derive strategic insights and propose improvements to accelerate our growth across digital channels. You need to have a passion for proactively identifying problems and opportunities and work closely with Operations, Pricing and Product to solve these problems. Ideally, the successful applicant will have previous experience in regulated industries. Job title: Lead Digital Analyst Location: Liverpool City Centre on a hybrid basis Working hours: 37.5 hours per week, Monday to Friday, 9am-5:30pm Salary: £60,000 -£80,000 DOE What you will be doing: Merge and use different types of data to analyze product performance,acquisition channels and customer journeys; proactively identify opportunities for improvement and work across the business to put measures in place. Regularly measure the performance of our purchase and self-service journeys to uncover new growth or efficiency opportunities; drive a culture of execution, ensuring that recommendations are acted on. Connect multiple data sources in Looker or a similar tool to create a compelling view of key metrics Optimize landing pages, user experience and conversion funnels using A/B tests or by proposing direct changes informed by data. Create reports to regularly communicate insights to stakeholders and inform decision-making. Collaborate with Product Managers and other stakeholders to define data and analytics needs for existing and upcoming features and products Success will be measured by the impact your analysis and insight will have on retaining existing customers or onboarding new ones. What we are looking for: Strong experience turning data into insights to improve conversion, engagement and retention. Hands-on experience merging and analyzing different types of data (sales, behavioral, web analytics etc.) to understand and visualize customer behavior and product performance Data visualization experience, ideally Looker and Power BI - ability to create clear dashboards that help strategy and tactics Proctive problem solving skills and a keen eye for detail Excellent understanding of digital journeys with experience in optimizing and defining metrics to measure these journeys Strong SQL skills and ability to merge web analytics and transactional data for richer insights in Looker. Strong focus on conversion and growth for B2C products or services Excellent communication skills and an ability create strong partnerships across the business background in regulated industries, payments, fintech, or insurance About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching in-house you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Generous Company Pension Scheme A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP) A wide network of mental health first aiders. Our very own reward and discount platform "Your tomorrow" Fresh fruit Deliveries twice a week £250 Refer a friend bonus Cycle to work scheme Free eye test vouchers and a contribution towards the frames Regular Employment Engagement including ongoing competitions with fantastic prizes Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
May 18, 2024
Full time
We are looking for a Lead Digital Analyst to join Acorn Insurance who is passionate about using data and commercial insight to optimize customer journeys and improve conversion, engagement and retention. As the Lead Digital Analyst you will be responsible for using various data sets and analytics tools to derive strategic insights and propose improvements to accelerate our growth across digital channels. You need to have a passion for proactively identifying problems and opportunities and work closely with Operations, Pricing and Product to solve these problems. Ideally, the successful applicant will have previous experience in regulated industries. Job title: Lead Digital Analyst Location: Liverpool City Centre on a hybrid basis Working hours: 37.5 hours per week, Monday to Friday, 9am-5:30pm Salary: £60,000 -£80,000 DOE What you will be doing: Merge and use different types of data to analyze product performance,acquisition channels and customer journeys; proactively identify opportunities for improvement and work across the business to put measures in place. Regularly measure the performance of our purchase and self-service journeys to uncover new growth or efficiency opportunities; drive a culture of execution, ensuring that recommendations are acted on. Connect multiple data sources in Looker or a similar tool to create a compelling view of key metrics Optimize landing pages, user experience and conversion funnels using A/B tests or by proposing direct changes informed by data. Create reports to regularly communicate insights to stakeholders and inform decision-making. Collaborate with Product Managers and other stakeholders to define data and analytics needs for existing and upcoming features and products Success will be measured by the impact your analysis and insight will have on retaining existing customers or onboarding new ones. What we are looking for: Strong experience turning data into insights to improve conversion, engagement and retention. Hands-on experience merging and analyzing different types of data (sales, behavioral, web analytics etc.) to understand and visualize customer behavior and product performance Data visualization experience, ideally Looker and Power BI - ability to create clear dashboards that help strategy and tactics Proctive problem solving skills and a keen eye for detail Excellent understanding of digital journeys with experience in optimizing and defining metrics to measure these journeys Strong SQL skills and ability to merge web analytics and transactional data for richer insights in Looker. Strong focus on conversion and growth for B2C products or services Excellent communication skills and an ability create strong partnerships across the business background in regulated industries, payments, fintech, or insurance About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching in-house you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Generous Company Pension Scheme A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP) A wide network of mental health first aiders. Our very own reward and discount platform "Your tomorrow" Fresh fruit Deliveries twice a week £250 Refer a friend bonus Cycle to work scheme Free eye test vouchers and a contribution towards the frames Regular Employment Engagement including ongoing competitions with fantastic prizes Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
Commercial Property Lawyer Opportunity A leading energy solutions provider in the UK is seeking an experienced Commercial Property Lawyer to join their growing team. The company focuses on addressing the energy trilemma of security, sustainability, and affordability, playing a crucial role in the UK's transition to a low carbon economy. They are backed by a global investor in energy and infrastructure assets and are the UK's largest owner and operator of flexible power plants. The company has a substantial development pipeline that includes flexible generation, battery energy storage, solar, hydrogen, and stability services. Role Overview The Commercial Property Lawyer will be responsible for providing legal support for the company's portfolio of generation and storage assets. Key responsibilities include: Advising on all property aspects related to the company's projects. Supporting the Development team with integrating projects into the company's portfolio, including handling options, leases, and easements. Assisting the Construction team with various legal matters such as licenses and access agreements. Providing legal advice on property aspects of business acquisitions, including due diligence and title reviews. Supporting ongoing bank financings and preparing certificates on title. Instructing and managing external counsel when necessary. Requirements Strong commercial awareness and a keen interest in the energy sector. Significant experience in commercial property/development, ideally in a Legal Counsel role or similar. Ability to manage multiple workloads and prioritize effectively. Excellent relationship-building skills with various stakeholders, including shareholders, directors, colleagues, landowners, and external counsel. Ability to work independently and as part of a team. Benefits Competitive salary based on experience. Discretionary performance-based bonus. 25 days' annual leave plus bank holidays. Contributory Pension Scheme. Life Insurance. Health cashback plan. 24/7 Private GP access. Flexible working options. Training and development opportunities. Salary sacrifice EV scheme. Discounts on smart home products. Dog-friendly office. This position offers a unique opportunity to contribute to the UK's energy transition by leveraging your expertise in commercial property law within a dynamic and rapidly growing company. If this is of interest and would like to apply, please send your latest CV and daytime contact number and I will be intouch. I have meetings set up with the hiring manager the week comencing 20th May. This is the perfect opportunity to bolster you application and set up an introduction. Because education matters. Dovetail and Slate Limited phone number removed acts as an Employment Agency.
May 18, 2024
Full time
Commercial Property Lawyer Opportunity A leading energy solutions provider in the UK is seeking an experienced Commercial Property Lawyer to join their growing team. The company focuses on addressing the energy trilemma of security, sustainability, and affordability, playing a crucial role in the UK's transition to a low carbon economy. They are backed by a global investor in energy and infrastructure assets and are the UK's largest owner and operator of flexible power plants. The company has a substantial development pipeline that includes flexible generation, battery energy storage, solar, hydrogen, and stability services. Role Overview The Commercial Property Lawyer will be responsible for providing legal support for the company's portfolio of generation and storage assets. Key responsibilities include: Advising on all property aspects related to the company's projects. Supporting the Development team with integrating projects into the company's portfolio, including handling options, leases, and easements. Assisting the Construction team with various legal matters such as licenses and access agreements. Providing legal advice on property aspects of business acquisitions, including due diligence and title reviews. Supporting ongoing bank financings and preparing certificates on title. Instructing and managing external counsel when necessary. Requirements Strong commercial awareness and a keen interest in the energy sector. Significant experience in commercial property/development, ideally in a Legal Counsel role or similar. Ability to manage multiple workloads and prioritize effectively. Excellent relationship-building skills with various stakeholders, including shareholders, directors, colleagues, landowners, and external counsel. Ability to work independently and as part of a team. Benefits Competitive salary based on experience. Discretionary performance-based bonus. 25 days' annual leave plus bank holidays. Contributory Pension Scheme. Life Insurance. Health cashback plan. 24/7 Private GP access. Flexible working options. Training and development opportunities. Salary sacrifice EV scheme. Discounts on smart home products. Dog-friendly office. This position offers a unique opportunity to contribute to the UK's energy transition by leveraging your expertise in commercial property law within a dynamic and rapidly growing company. If this is of interest and would like to apply, please send your latest CV and daytime contact number and I will be intouch. I have meetings set up with the hiring manager the week comencing 20th May. This is the perfect opportunity to bolster you application and set up an introduction. Because education matters. Dovetail and Slate Limited phone number removed acts as an Employment Agency.
Operations Manager, North Staffordshire, South Cheshire, Contact centre, Financial Services Operations Manager As the Operations Manager, you will hold a critical role in the call centre, overseeing complaints. Your responsibilities will span various areas: developing operational policies, analysing performance data, managing the complaints and improving processes. Location North Staffordshire/South Cheshire Responsibilities: Collaborate with stakeholders and clients to enhance organisational processes, focusing on quality, productivity, and efficiency. Ensure compliance with FCA and TCF regulations. Lead and motivate the team by setting clear performance expectations. Regularly review individual and team progress and take proactive measures to address performance gaps. Manage client relationships at an operational level, coordinating information requests and timely delivery. Explore ways to improve claim handling quality and processes, aiming to boost customer experience and NPS scores. Plan, execute, and communicate contact centre strategies and campaign performance aligned with broader business needs. Own the feedback process and analyse data to drive improvements. Uphold our data protection and information security policies and procedures. ️ Foster open and honest two-way communication, ensuring key messages are disseminated. Requirements: Relevant experience in a similar position in a contact centre environment Demonstrated skills in proactive leadership, particularly in developing and motivating a call centre team. Highly collaborative, resilient, determined, and confident. A proven track record of , especially within the contact centre. A focus on results and commercial awareness. Ability to think creatively to solve challenges. Proficiency in FCA regulations, with the ability to mentor and educate others on this topic. Strong knowledge of reporting, analysis, and trend spotting across all business areas. A proactive mindset with a sharp focus on process improvement. Package: Annual salary of £40K - £45K. Private Medical Insurance. Company Pension Scheme. Additional perks, discounts, and offers. - Experience in a contact centre environment - Experience in a highly regulated environment. If this is you, call or email make for a further conversation. #
May 18, 2024
Full time
Operations Manager, North Staffordshire, South Cheshire, Contact centre, Financial Services Operations Manager As the Operations Manager, you will hold a critical role in the call centre, overseeing complaints. Your responsibilities will span various areas: developing operational policies, analysing performance data, managing the complaints and improving processes. Location North Staffordshire/South Cheshire Responsibilities: Collaborate with stakeholders and clients to enhance organisational processes, focusing on quality, productivity, and efficiency. Ensure compliance with FCA and TCF regulations. Lead and motivate the team by setting clear performance expectations. Regularly review individual and team progress and take proactive measures to address performance gaps. Manage client relationships at an operational level, coordinating information requests and timely delivery. Explore ways to improve claim handling quality and processes, aiming to boost customer experience and NPS scores. Plan, execute, and communicate contact centre strategies and campaign performance aligned with broader business needs. Own the feedback process and analyse data to drive improvements. Uphold our data protection and information security policies and procedures. ️ Foster open and honest two-way communication, ensuring key messages are disseminated. Requirements: Relevant experience in a similar position in a contact centre environment Demonstrated skills in proactive leadership, particularly in developing and motivating a call centre team. Highly collaborative, resilient, determined, and confident. A proven track record of , especially within the contact centre. A focus on results and commercial awareness. Ability to think creatively to solve challenges. Proficiency in FCA regulations, with the ability to mentor and educate others on this topic. Strong knowledge of reporting, analysis, and trend spotting across all business areas. A proactive mindset with a sharp focus on process improvement. Package: Annual salary of £40K - £45K. Private Medical Insurance. Company Pension Scheme. Additional perks, discounts, and offers. - Experience in a contact centre environment - Experience in a highly regulated environment. If this is you, call or email make for a further conversation. #
Diamond Search Recruitment are delighted to be representing our client, recruiting for a Commercial Manager (Contractor) - 6 month duration Remote Our Client: A friendly, dynamic and supportive team. They encourage being bold, dreaming big and active, curious minds, both in their performance as a team and individually. They actively promote involvement in the development and direction of their products and services, as well as finding new and more efficient ways to work. They love to get together to do great work and be sociable. Prorata benefits include: 25 days holiday plus bank holidays, with optional 5 days unpaid leave per year Pension matched up to 6% Private Health Insurance The Opportunity The Commercial Manager is responsible for the long-term support of the Key Accounts, including commercial management, invoicing, raising POs and other duties. You will be producing monthly, quarterly, and annual reports and forecasts. As well as updating and managing the CRM/Power BI weekly, utilising reports for customers both internally and externally. The role will involve: Contract management responsibilities including reviewing of contracts, Change Requests and Contract Amendment Notices. Occasional attending face-to-face client meetings (over Teams) Providing administrative support to the Account Managers and other members of the commercial team Resolving any issues and problems faced by customers and dealing with complaints, change requests and amendments in order to maintain trust and a good working relationship. Supporting internal departments to help improve workflows. Producing and working to account development plans/quarterly sales presentations, team objectives and the company s core values. About You To be successful as the Commercial Manager, you will have proven experience in a similar role and be confident and comfortable communicating to people at all levels of the hierarchy. You will have excellent knowledge in how to resolve issues and deal with customer complaints in a professional and timely manner. The ideal candidate will have a commercial approach and have experience of reviewing contractual agreements, commercial contracts, sub-contractor agreements etc. You will also have/be: Good administrative skills and attention to detail A team player with a confident approach Experience in producing monthly, quarterly, and annual reports and forecasts Experience with CRMs Experience of Power BI Knowledge of contract management including Change Requests and Contract Amendment Notices. Good experience in mentoring and supporting junior members of a team A proactive approach to your work Ideally with IT/Tech/Energy/Telecoms industry experience Remote based but able to travel to Reading 2 days per month for team/business meetings. About our Client Our client holds a wide portfolio of market leading tech businesses that span an incredible range of markets and technology platforms across the sector. They are at the forefront of innovation and thought leadership and a supplier of data. They deliver award-winning solutions to their customers including estate agency, conveyancing, surveying, lender valuations, land asset management, environmental consultancy, and Government markets. This is a chance to join the business as they make major steps forward in leveraging the latest cloud and large-scale technologies to start bringing together the entire market to a unified platform. Our client are proud to be an equal opportunities employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. Apply today and join an incredible team of high performing individuals and add this leading employer to your CV! This will give you a great opportunity to really be involved in a commercial department and gain additional valuable experience! Diamond Search Recruitment is acting as an Employment Agency regarding this vacancy.
May 18, 2024
Contractor
Diamond Search Recruitment are delighted to be representing our client, recruiting for a Commercial Manager (Contractor) - 6 month duration Remote Our Client: A friendly, dynamic and supportive team. They encourage being bold, dreaming big and active, curious minds, both in their performance as a team and individually. They actively promote involvement in the development and direction of their products and services, as well as finding new and more efficient ways to work. They love to get together to do great work and be sociable. Prorata benefits include: 25 days holiday plus bank holidays, with optional 5 days unpaid leave per year Pension matched up to 6% Private Health Insurance The Opportunity The Commercial Manager is responsible for the long-term support of the Key Accounts, including commercial management, invoicing, raising POs and other duties. You will be producing monthly, quarterly, and annual reports and forecasts. As well as updating and managing the CRM/Power BI weekly, utilising reports for customers both internally and externally. The role will involve: Contract management responsibilities including reviewing of contracts, Change Requests and Contract Amendment Notices. Occasional attending face-to-face client meetings (over Teams) Providing administrative support to the Account Managers and other members of the commercial team Resolving any issues and problems faced by customers and dealing with complaints, change requests and amendments in order to maintain trust and a good working relationship. Supporting internal departments to help improve workflows. Producing and working to account development plans/quarterly sales presentations, team objectives and the company s core values. About You To be successful as the Commercial Manager, you will have proven experience in a similar role and be confident and comfortable communicating to people at all levels of the hierarchy. You will have excellent knowledge in how to resolve issues and deal with customer complaints in a professional and timely manner. The ideal candidate will have a commercial approach and have experience of reviewing contractual agreements, commercial contracts, sub-contractor agreements etc. You will also have/be: Good administrative skills and attention to detail A team player with a confident approach Experience in producing monthly, quarterly, and annual reports and forecasts Experience with CRMs Experience of Power BI Knowledge of contract management including Change Requests and Contract Amendment Notices. Good experience in mentoring and supporting junior members of a team A proactive approach to your work Ideally with IT/Tech/Energy/Telecoms industry experience Remote based but able to travel to Reading 2 days per month for team/business meetings. About our Client Our client holds a wide portfolio of market leading tech businesses that span an incredible range of markets and technology platforms across the sector. They are at the forefront of innovation and thought leadership and a supplier of data. They deliver award-winning solutions to their customers including estate agency, conveyancing, surveying, lender valuations, land asset management, environmental consultancy, and Government markets. This is a chance to join the business as they make major steps forward in leveraging the latest cloud and large-scale technologies to start bringing together the entire market to a unified platform. Our client are proud to be an equal opportunities employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. Apply today and join an incredible team of high performing individuals and add this leading employer to your CV! This will give you a great opportunity to really be involved in a commercial department and gain additional valuable experience! Diamond Search Recruitment is acting as an Employment Agency regarding this vacancy.
General Manager Pertemps Reading are looking for a General Manager to work with a serviced office facility to oversee the efficient operation of the centre and drive commercial sales. This role is a blend of strategic leadership, operations management, sales initiatives, health & safety compliance along with a strong focus of training and quality assurance. £43,000 per annum40 hours per week: 08:30 - 17:30 Monday to Friday As a General Manager, you will be responsible for: - Driving & sustaining revenue using existing products and services (development of new products/services as appropriate)- Ensure smooth day-to-day operations of the centre- Identify & pursue new business opportunities, partnerships and customers- Develop a high-performance culture (manage performance, identify training & development needs, coaching, mentoring etc)- Allocate and manager staffing, budget and facilities To be considered for this General Manager role, you should possess the following: - Experience working in a serviced office or similar- Proven experience in managing and developing products/services- Effective communication, negotiation and problem solving skills- Ability to foster a positive, collaborative working environment while influencing and communicating at all levels- Competent computer skills (Word, Excel & Outlook) Benefits - Competitive salary- Annual Professional Membership Subscription- Life Assurance- Discounted Private Medical Insurance Cover- 25 days holiday (excluding Bank Holidays) and your birthday off!- Enhances Maternity, Adoption, Shared Parental & Paternity Pay- Free Mortgage Advice If you are interested in this General Manager position, please apply now!
May 18, 2024
Full time
General Manager Pertemps Reading are looking for a General Manager to work with a serviced office facility to oversee the efficient operation of the centre and drive commercial sales. This role is a blend of strategic leadership, operations management, sales initiatives, health & safety compliance along with a strong focus of training and quality assurance. £43,000 per annum40 hours per week: 08:30 - 17:30 Monday to Friday As a General Manager, you will be responsible for: - Driving & sustaining revenue using existing products and services (development of new products/services as appropriate)- Ensure smooth day-to-day operations of the centre- Identify & pursue new business opportunities, partnerships and customers- Develop a high-performance culture (manage performance, identify training & development needs, coaching, mentoring etc)- Allocate and manager staffing, budget and facilities To be considered for this General Manager role, you should possess the following: - Experience working in a serviced office or similar- Proven experience in managing and developing products/services- Effective communication, negotiation and problem solving skills- Ability to foster a positive, collaborative working environment while influencing and communicating at all levels- Competent computer skills (Word, Excel & Outlook) Benefits - Competitive salary- Annual Professional Membership Subscription- Life Assurance- Discounted Private Medical Insurance Cover- 25 days holiday (excluding Bank Holidays) and your birthday off!- Enhances Maternity, Adoption, Shared Parental & Paternity Pay- Free Mortgage Advice If you are interested in this General Manager position, please apply now!
We are looking to recruit a confident and self-motivated individual to join our Procurement Team as a Procurement Assistant. The candidate needs to work in a structured manner with great attention to detail and be able to communicate in a professional way. Responsibilities & Accountabilities Supporting the Procurement Manager in daily activities Processing and maintaining purchasing and stock data in Airflow's business systems Maintain SAP B1 in relation to purchase planning and order processing Creating and processing work orders Processing goods receipts Approving supplier invoices Processing purchase returns Purchasing end-of-month processing Stock adjustments and stock movement processing Managing PI counts with the Warehouse Manager Supporting the end-of-year stocktake Follow-up communication with and maintaining strong relationships with suppliers Updating stock & availability enquires on CRM: ProspectSoft Developing departmental processes Continuous improvement through ISO process development Updating and maintaining the Commercial MVHR Equipment Register Company vehicle facilitation and support Supporting the Operations Department, where required This Procurement Assistant role is office-based in High Wycombe. Benefits 25 days holiday (plus bank holidays) Additional birthday leave Contributory pension scheme KPI Bonus scheme Private medical insurance Life assurance Essential Skills Previous Procurement experience SAP-B1 experience MRP experience Computer literate: Proficient in Microsoft Office Strong numeracy and literacy skills Desirable Skills Pricing negotiation experience Previous experience with Boyum B1 CRM experience would be beneficial Apply for this Procurement Assistant role today and contribute your experience towards a world-leading ventilation company. About Company Airflow Developments was founded in 1965 by Alexander Conner Wilson, with his expertise in fan design and air. Since then, Airflow has earned its reputation as a world leader in ventilation by continually providing innovative, quality products backed by in-built reliability and developed by experts in air movement who manufacture to the stringent requirements of ISO9001 and ISO14001.
May 18, 2024
Full time
We are looking to recruit a confident and self-motivated individual to join our Procurement Team as a Procurement Assistant. The candidate needs to work in a structured manner with great attention to detail and be able to communicate in a professional way. Responsibilities & Accountabilities Supporting the Procurement Manager in daily activities Processing and maintaining purchasing and stock data in Airflow's business systems Maintain SAP B1 in relation to purchase planning and order processing Creating and processing work orders Processing goods receipts Approving supplier invoices Processing purchase returns Purchasing end-of-month processing Stock adjustments and stock movement processing Managing PI counts with the Warehouse Manager Supporting the end-of-year stocktake Follow-up communication with and maintaining strong relationships with suppliers Updating stock & availability enquires on CRM: ProspectSoft Developing departmental processes Continuous improvement through ISO process development Updating and maintaining the Commercial MVHR Equipment Register Company vehicle facilitation and support Supporting the Operations Department, where required This Procurement Assistant role is office-based in High Wycombe. Benefits 25 days holiday (plus bank holidays) Additional birthday leave Contributory pension scheme KPI Bonus scheme Private medical insurance Life assurance Essential Skills Previous Procurement experience SAP-B1 experience MRP experience Computer literate: Proficient in Microsoft Office Strong numeracy and literacy skills Desirable Skills Pricing negotiation experience Previous experience with Boyum B1 CRM experience would be beneficial Apply for this Procurement Assistant role today and contribute your experience towards a world-leading ventilation company. About Company Airflow Developments was founded in 1965 by Alexander Conner Wilson, with his expertise in fan design and air. Since then, Airflow has earned its reputation as a world leader in ventilation by continually providing innovative, quality products backed by in-built reliability and developed by experts in air movement who manufacture to the stringent requirements of ISO9001 and ISO14001.
Specie Assistant Underwriter. Do you have good organisational skills? Do you have Experience of Underwriting risks in an Insurance company or MGA? The role will give you the opportunity to gain invaluable experience underwriting Fine Art, Jewellers Block, Cash in Transit and General Specie risks, whilst building relationships with the Global Broking teams to ensure Aon's client needs are met. This is a hybrid role with the flexibility to work both virtually and from our Chelmsford office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. Aon Underwriting Managers AUM undertakes underwriting and claims handling services on behalf of insurers and delivers expertise in specific product ranges or trade sectors. AUM focuses on commercial insurance products across Accident and Health, Property and Casualty, Financial Lines and Marine sectors. AUM fulfils many of the roles of an insurance company - underwrites (evaluates the risks and exposures of potential clients against the insurance covers), prices (determines the premium that is charged to insure that risk), issues policies, mid-term adjustments and renewals and on some facilities, manages the claims handling and settlement. AUM has an in-depth understanding of the diverse range of solutions that we offer, and our insurance products are specially designed and unique to Aon. What the day will look like Support Underwriting Manager in achieving the business plan/budget, Process quotations for renewals, new business and alterations within delegated underwriting authority and with referral internally and to carrier as required, Develop and maintain relationships with brokers and carriers, Work with internal and external parties in the development of the company's business as directed, Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. Assist with outstanding accounts queries and aged debt provisions Skills and experience that will lead to success. Level of education - ideally 'A' Level or above. Experience of Underwriting risks in either and Insurance company or MGA is desired. A good level of technical knowledge - Accident and Health Markets is desired. Good organisational skills, Able to work pro-actively without direct supervision, as well as part of a team, Effective communicator, with excellent written and oral communication skills, Literate and numerate, Ability to achieve enquiry targets, Enthusiasm to learn/develop in the role, Accurate and timely in throughput of work, Able to establish and maintain effective relationships with brokers and carriers. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
May 18, 2024
Full time
Specie Assistant Underwriter. Do you have good organisational skills? Do you have Experience of Underwriting risks in an Insurance company or MGA? The role will give you the opportunity to gain invaluable experience underwriting Fine Art, Jewellers Block, Cash in Transit and General Specie risks, whilst building relationships with the Global Broking teams to ensure Aon's client needs are met. This is a hybrid role with the flexibility to work both virtually and from our Chelmsford office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. Aon Underwriting Managers AUM undertakes underwriting and claims handling services on behalf of insurers and delivers expertise in specific product ranges or trade sectors. AUM focuses on commercial insurance products across Accident and Health, Property and Casualty, Financial Lines and Marine sectors. AUM fulfils many of the roles of an insurance company - underwrites (evaluates the risks and exposures of potential clients against the insurance covers), prices (determines the premium that is charged to insure that risk), issues policies, mid-term adjustments and renewals and on some facilities, manages the claims handling and settlement. AUM has an in-depth understanding of the diverse range of solutions that we offer, and our insurance products are specially designed and unique to Aon. What the day will look like Support Underwriting Manager in achieving the business plan/budget, Process quotations for renewals, new business and alterations within delegated underwriting authority and with referral internally and to carrier as required, Develop and maintain relationships with brokers and carriers, Work with internal and external parties in the development of the company's business as directed, Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. Assist with outstanding accounts queries and aged debt provisions Skills and experience that will lead to success. Level of education - ideally 'A' Level or above. Experience of Underwriting risks in either and Insurance company or MGA is desired. A good level of technical knowledge - Accident and Health Markets is desired. Good organisational skills, Able to work pro-actively without direct supervision, as well as part of a team, Effective communicator, with excellent written and oral communication skills, Literate and numerate, Ability to achieve enquiry targets, Enthusiasm to learn/develop in the role, Accurate and timely in throughput of work, Able to establish and maintain effective relationships with brokers and carriers. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
Everything happens somewhere - which is why spatial analytics is fundamental to companies seeking to understand the "where" and the "why" of their business. CARTO is the leading cloud-native location intelligence platform, trusted by data scientists, data analysts and developers from companies such as Vodafone, IKEA, Decathlon, Coca-Cola and Mastercard to provide geospatial insights for use cases such as site selection, geomarketing, route optimization, network planning and much more. With an exceptionally diverse team of 170 people spread across the US and Europe, CARTO (backed by Insight Partners, Accel Partners, and Salesforce Ventures) is changing how companies analyze location data, simplifying how it is done by leveraging modern cloud data warehouses. Redefining its category, the company has grown rapidly in recent years providing a compelling alternative to legacy GIS software. To continue our growth, we are looking for a product & content marketing leader to ensure we take the right products to the right people with the right pricing and positioning. You'll have a passion for technology and data to translate the value of our cloud-native spatial analytics platform to our target buyer personas in the large enterprise sector -positioning our product and our brand as the leading solution for geospatial analysis in the cloud. Reporting to the VP of Marketing, the ideal candidate will possess a blend of technical and business acumen, strategic vision, and a deep understanding of product marketing for B2B SaaS companies. This position can work from our offices in Madrid, with our hybrid team based in London, or as remote in the US (East Coast). You will Own the relationship between our product, sales, and marketing teams, taking the product roadmap to market, and driving pricing and packaging. Scale the impact of product and content marketing - leveraging partner teams, and ensuring the function is optimized for future growth. Set up clear objectives and KPIs for the team, to ensure alignment with the company strategy and goals. Source, analyze, and communicate customer and market intelligence so product, marketing, and sales teams are armed to make the most informed decisions in their respective areas. Stay abreast of industry trends, market dynamics, and competitive landscape, and conduct market research, customer surveys, and competitor analysis to identify opportunities and threats. Evolve the ideal customer profile - delineating key criteria such as vertical, company size, geographic location, budgetary constraints, pain points, and desired outcomes. Author the customer journey and build the core assets for each stage to tell the product story - case studies, win wires, demos, webinars, sales decks, and more. Deliver incredible product release campaigns, in partnership with the demand generation team - that communicate the value of our products to new and existing customers, partners, and industry analysts. Analyze campaign performance, and customer feedback, to identify areas for improvement. Evolve our pricing and packaging strategy - in partnership with our product team - from free trials through to our enterprise strategic offering. Play a key part in developing our community of Data Scientists and Developers - working with our field CTO and brand marketing leader. You are Strategic Thinker: ability to think strategically and translate business objectives into actionable marketing plans. Passionate about technology: With a deep understanding of enterprise software environments, especially Cloud/SaaS analytics/Data warehouse and Business Intelligence solutions, applications & technologies including BigQuery, Snowflake, Redshift, and Databricks. Commercial acumen: you are deeply data-driven and care about what moves the needle for pipeline creation, rather than focusing on vanity metrics. An exceptional communicator: internally between departments and externally with clients and partners. You make the effort to spend a significant amount of time with sales, pre-sales, customer success, and product teams to gain relevant insights. A gifted copywriter and storyteller: you can translate highly complex technology concepts into compelling stories that our partners, customers, and prospects care about. Customer-centric: obsessed with the needs of our clients, prospects, and partners, constantly learning about how their challenges are evolving. Thirsty to learn about the Location Intelligence and Data Analytics space: constantly gaining intelligence on existing and new competitors, eager to consume podcasts and webinars, or read relevant reports to keep your finger on the pulse of our industry and the enterprises we sell to. When you don't know how to do something, you just find a way to learn about it. You have a bias for action: you get a buzz out of crossing things off your to-do list, and you have the "get it done" attitude. You can thrive in a fast-paced, dynamic environment. You offer Minimum of 8+ years of relevant work experience - across product management, consulting, marketing, or strategy roles, with 4 or more years in product marketing. Proven track record in B2B SaaS product marketing, ideally within the data analytics or cloud technology space. Strong project management skills with the ability to lead cross-functional teams. Experience working with technical stakeholders at a SaaS company. Experience working with teams in multiple locations and cultures. An eye for design and brand guardianship. Excellent analytical, communication, and presentation skills. We offer Competitive compensation. Opportunity to be part of a forward-thinking company, shaping the future of modern geospatial analytics. Flexible work hours in a focused but casual environment. Access to our employee stock options plan. Private medical insurance. Education stipend. Growth prospects at a truly welcoming, multicultural and multilingual company. A big vision: to help the world use location-based data to make better decisions. We believe that openness and sustainability are baked into this vision, and we're sharing it with the world. To Apply Do you feel that you don't check all of the requirements? At CARTO we believe that professional development happens through teaching and learning from your peers and managers. Even if you're uncertain about whether you have the experience we're looking for, please apply if this position sparks your curiosity. A diversity of identity, perspective, and experience makes us stronger. We welcome you to apply to CARTO regardless of your background, age, gender, ethnicity, orientation, or ability. To learn more about us, please visit our blog or follow us on Twitter or Instagram Not the right job for you? Take a look at the rest of our openings at
May 18, 2024
Full time
Everything happens somewhere - which is why spatial analytics is fundamental to companies seeking to understand the "where" and the "why" of their business. CARTO is the leading cloud-native location intelligence platform, trusted by data scientists, data analysts and developers from companies such as Vodafone, IKEA, Decathlon, Coca-Cola and Mastercard to provide geospatial insights for use cases such as site selection, geomarketing, route optimization, network planning and much more. With an exceptionally diverse team of 170 people spread across the US and Europe, CARTO (backed by Insight Partners, Accel Partners, and Salesforce Ventures) is changing how companies analyze location data, simplifying how it is done by leveraging modern cloud data warehouses. Redefining its category, the company has grown rapidly in recent years providing a compelling alternative to legacy GIS software. To continue our growth, we are looking for a product & content marketing leader to ensure we take the right products to the right people with the right pricing and positioning. You'll have a passion for technology and data to translate the value of our cloud-native spatial analytics platform to our target buyer personas in the large enterprise sector -positioning our product and our brand as the leading solution for geospatial analysis in the cloud. Reporting to the VP of Marketing, the ideal candidate will possess a blend of technical and business acumen, strategic vision, and a deep understanding of product marketing for B2B SaaS companies. This position can work from our offices in Madrid, with our hybrid team based in London, or as remote in the US (East Coast). You will Own the relationship between our product, sales, and marketing teams, taking the product roadmap to market, and driving pricing and packaging. Scale the impact of product and content marketing - leveraging partner teams, and ensuring the function is optimized for future growth. Set up clear objectives and KPIs for the team, to ensure alignment with the company strategy and goals. Source, analyze, and communicate customer and market intelligence so product, marketing, and sales teams are armed to make the most informed decisions in their respective areas. Stay abreast of industry trends, market dynamics, and competitive landscape, and conduct market research, customer surveys, and competitor analysis to identify opportunities and threats. Evolve the ideal customer profile - delineating key criteria such as vertical, company size, geographic location, budgetary constraints, pain points, and desired outcomes. Author the customer journey and build the core assets for each stage to tell the product story - case studies, win wires, demos, webinars, sales decks, and more. Deliver incredible product release campaigns, in partnership with the demand generation team - that communicate the value of our products to new and existing customers, partners, and industry analysts. Analyze campaign performance, and customer feedback, to identify areas for improvement. Evolve our pricing and packaging strategy - in partnership with our product team - from free trials through to our enterprise strategic offering. Play a key part in developing our community of Data Scientists and Developers - working with our field CTO and brand marketing leader. You are Strategic Thinker: ability to think strategically and translate business objectives into actionable marketing plans. Passionate about technology: With a deep understanding of enterprise software environments, especially Cloud/SaaS analytics/Data warehouse and Business Intelligence solutions, applications & technologies including BigQuery, Snowflake, Redshift, and Databricks. Commercial acumen: you are deeply data-driven and care about what moves the needle for pipeline creation, rather than focusing on vanity metrics. An exceptional communicator: internally between departments and externally with clients and partners. You make the effort to spend a significant amount of time with sales, pre-sales, customer success, and product teams to gain relevant insights. A gifted copywriter and storyteller: you can translate highly complex technology concepts into compelling stories that our partners, customers, and prospects care about. Customer-centric: obsessed with the needs of our clients, prospects, and partners, constantly learning about how their challenges are evolving. Thirsty to learn about the Location Intelligence and Data Analytics space: constantly gaining intelligence on existing and new competitors, eager to consume podcasts and webinars, or read relevant reports to keep your finger on the pulse of our industry and the enterprises we sell to. When you don't know how to do something, you just find a way to learn about it. You have a bias for action: you get a buzz out of crossing things off your to-do list, and you have the "get it done" attitude. You can thrive in a fast-paced, dynamic environment. You offer Minimum of 8+ years of relevant work experience - across product management, consulting, marketing, or strategy roles, with 4 or more years in product marketing. Proven track record in B2B SaaS product marketing, ideally within the data analytics or cloud technology space. Strong project management skills with the ability to lead cross-functional teams. Experience working with technical stakeholders at a SaaS company. Experience working with teams in multiple locations and cultures. An eye for design and brand guardianship. Excellent analytical, communication, and presentation skills. We offer Competitive compensation. Opportunity to be part of a forward-thinking company, shaping the future of modern geospatial analytics. Flexible work hours in a focused but casual environment. Access to our employee stock options plan. Private medical insurance. Education stipend. Growth prospects at a truly welcoming, multicultural and multilingual company. A big vision: to help the world use location-based data to make better decisions. We believe that openness and sustainability are baked into this vision, and we're sharing it with the world. To Apply Do you feel that you don't check all of the requirements? At CARTO we believe that professional development happens through teaching and learning from your peers and managers. Even if you're uncertain about whether you have the experience we're looking for, please apply if this position sparks your curiosity. A diversity of identity, perspective, and experience makes us stronger. We welcome you to apply to CARTO regardless of your background, age, gender, ethnicity, orientation, or ability. To learn more about us, please visit our blog or follow us on Twitter or Instagram Not the right job for you? Take a look at the rest of our openings at
Job Title: Business Development Manager Salary : Up to £65,000 DOE Location: Remote , commutable to Gloucestershire. Type: Permanent Our client based in Gloucestershire is looking for an exceptional Business Development Manager to join their team, this is a fantastic opportunity to join an expanding company , already established across the UK. Main Duties and Responsibilities of the BDM : Win & retain profitable new business, grow retained customer sales and margins to facilitate achievement of budgeted targets in line with company standards. Ensure an appropriate level of regular customer contact to achieve targets with planned objectives and defined outputs prior to each call. Develop and maintain a customer database on CRM and ensure all clients are managed as required to maximise business opportunity. Schedule sales activity and client visits to maximise coverage in the most cost-effective manner. Use prospecting function on CRM to develop communications with customers and ascertain potential annual spend for the products on each site to drive budgesting/forecasting. Monitor competitor activity and market conditions and react accordingly to improve the company's position. Monitor product development to ensure the introduction of new products or improving existing products to ensure the company's position is maximised. Ensure all relevant administrative and reporting requirements are fulfilled in a timely manner for all day-to-day work and ad-hoc requirements when requested. Maintain a sufficient number of new prospect and pipeline opportunities to ensure sales targets are achieved and exceeded. Skills and experience sought: Proven experience of working within the fabrics sector - winning and growing new business, retention, gross margin and sales growth. Excellent written and verbal communications. A customer-oriented approach to account management which aims to exceed expectations. Excellent relationship building and negotiation skills. Proficient in CRM and MS office Creativity and commercial awareness. Understanding of the divisions and their requirements. Benefits: Bonus scheme up to 15% Company car allowance Commission payable on completed projects 25 days holiday + bank holidays Enhanced pension contributions (matched) Life insurance 4x annual salary Access to well-being programmes Cycle to work scheme Closing date is 17 th June 2024 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or email your CV to (url removed). By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
May 18, 2024
Full time
Job Title: Business Development Manager Salary : Up to £65,000 DOE Location: Remote , commutable to Gloucestershire. Type: Permanent Our client based in Gloucestershire is looking for an exceptional Business Development Manager to join their team, this is a fantastic opportunity to join an expanding company , already established across the UK. Main Duties and Responsibilities of the BDM : Win & retain profitable new business, grow retained customer sales and margins to facilitate achievement of budgeted targets in line with company standards. Ensure an appropriate level of regular customer contact to achieve targets with planned objectives and defined outputs prior to each call. Develop and maintain a customer database on CRM and ensure all clients are managed as required to maximise business opportunity. Schedule sales activity and client visits to maximise coverage in the most cost-effective manner. Use prospecting function on CRM to develop communications with customers and ascertain potential annual spend for the products on each site to drive budgesting/forecasting. Monitor competitor activity and market conditions and react accordingly to improve the company's position. Monitor product development to ensure the introduction of new products or improving existing products to ensure the company's position is maximised. Ensure all relevant administrative and reporting requirements are fulfilled in a timely manner for all day-to-day work and ad-hoc requirements when requested. Maintain a sufficient number of new prospect and pipeline opportunities to ensure sales targets are achieved and exceeded. Skills and experience sought: Proven experience of working within the fabrics sector - winning and growing new business, retention, gross margin and sales growth. Excellent written and verbal communications. A customer-oriented approach to account management which aims to exceed expectations. Excellent relationship building and negotiation skills. Proficient in CRM and MS office Creativity and commercial awareness. Understanding of the divisions and their requirements. Benefits: Bonus scheme up to 15% Company car allowance Commission payable on completed projects 25 days holiday + bank holidays Enhanced pension contributions (matched) Life insurance 4x annual salary Access to well-being programmes Cycle to work scheme Closing date is 17 th June 2024 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or email your CV to (url removed). By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Underwriting Standards Manager Do you have experience in Underwriting Governance? Do you have experience in Managing a team? If so, we would like to hear from you. This is a hybrid role with the flexibility to work both virtually and from our Chelmsford office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like People Responsible for the ACT Underwriting Assistants with the Underwriting Assistant Team Leader reporting directly to you Regular 1-2-1s with the Team Leader and regular all team meetings Responsible for morale within the team and improving Employee Engagement and retention Resourcing and recruitment Governance: Management and oversight of both external and internal audits including coordination of pre audit questionnaires; file lists and audit findings Ownership of all governance documentation and change control of that documentation including UWPD; Underwriting Guide and Centralised Underwriting Governance Manual Continuous improvement of ACTs governance and controls including implementation of audit findings Ownership of peer review; identifying and implement training needs All control reporting Annual review of DUA alongside CUO and execution of endorsements to the DUA Process improvement : Continuous improvement of our internal processes in line with ACTs Target Operating Model and delegated authority agreement Responsible for tracking improvements across ACT Implementing service measures for ACT and ensuring these are met Technology and portfolio underwriting: Support the implementation of technology tools that will automate Underwriting governance, ensuring that those tools provide robust protection against underwriting authority breaches Evolve our technology tools to further strengthen Underwriting governance Use data to manage the portfolio's areas of risk and seek to improve ACT's performance on all fronts Implement and oversee a change control process to ensure that our technology and our Underwriting authority are always aligned Aon Underwriting Managers AUM undertakes underwriting and claims handling services on behalf of insurers and delivers expertise in specific product ranges or trade sectors. AUM focuses on commercial insurance products across Accident and Health, Property and Casualty, Financial Lines and Marine sectors. AUM fulfils many of the roles of an insurance company - underwrites (evaluates the risks and exposures of potential clients against the insurance covers), prices (determines the premium that is charged to insure that risk), issues policies, mid-term adjustments and renewals and on some facilities, manages the claims handling and settlement. AUM has an in-depth understanding of the diverse range of solutions that we offer and our insurance products are specially designed and unique to Aon. Skills and experience that will lead to success Broad Underwriting background, ideally in Underwriting governance Experience of managing a team at mixed levels A track record of operating successfully in a regulated environment and with a good understanding of risk management, legal and compliance issues Ideally experience of introducing new systems and new working practices into a business on time and on budget ACII qualified or equivalent Leads by example in knowledge and best practice sharing across lines of business. Demonstrate flexibility of thought to the extent that plans can be adjusted as performance dictates Strong interpersonal skills - able to communicate well across organisational levels A self-starter who is comfortable with defining and delivering outcomes in a fast-moving environment How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email Reasonabl
May 17, 2024
Full time
Underwriting Standards Manager Do you have experience in Underwriting Governance? Do you have experience in Managing a team? If so, we would like to hear from you. This is a hybrid role with the flexibility to work both virtually and from our Chelmsford office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like People Responsible for the ACT Underwriting Assistants with the Underwriting Assistant Team Leader reporting directly to you Regular 1-2-1s with the Team Leader and regular all team meetings Responsible for morale within the team and improving Employee Engagement and retention Resourcing and recruitment Governance: Management and oversight of both external and internal audits including coordination of pre audit questionnaires; file lists and audit findings Ownership of all governance documentation and change control of that documentation including UWPD; Underwriting Guide and Centralised Underwriting Governance Manual Continuous improvement of ACTs governance and controls including implementation of audit findings Ownership of peer review; identifying and implement training needs All control reporting Annual review of DUA alongside CUO and execution of endorsements to the DUA Process improvement : Continuous improvement of our internal processes in line with ACTs Target Operating Model and delegated authority agreement Responsible for tracking improvements across ACT Implementing service measures for ACT and ensuring these are met Technology and portfolio underwriting: Support the implementation of technology tools that will automate Underwriting governance, ensuring that those tools provide robust protection against underwriting authority breaches Evolve our technology tools to further strengthen Underwriting governance Use data to manage the portfolio's areas of risk and seek to improve ACT's performance on all fronts Implement and oversee a change control process to ensure that our technology and our Underwriting authority are always aligned Aon Underwriting Managers AUM undertakes underwriting and claims handling services on behalf of insurers and delivers expertise in specific product ranges or trade sectors. AUM focuses on commercial insurance products across Accident and Health, Property and Casualty, Financial Lines and Marine sectors. AUM fulfils many of the roles of an insurance company - underwrites (evaluates the risks and exposures of potential clients against the insurance covers), prices (determines the premium that is charged to insure that risk), issues policies, mid-term adjustments and renewals and on some facilities, manages the claims handling and settlement. AUM has an in-depth understanding of the diverse range of solutions that we offer and our insurance products are specially designed and unique to Aon. Skills and experience that will lead to success Broad Underwriting background, ideally in Underwriting governance Experience of managing a team at mixed levels A track record of operating successfully in a regulated environment and with a good understanding of risk management, legal and compliance issues Ideally experience of introducing new systems and new working practices into a business on time and on budget ACII qualified or equivalent Leads by example in knowledge and best practice sharing across lines of business. Demonstrate flexibility of thought to the extent that plans can be adjusted as performance dictates Strong interpersonal skills - able to communicate well across organisational levels A self-starter who is comfortable with defining and delivering outcomes in a fast-moving environment How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email Reasonabl
United Feeds is part of the Dale Farm Group and one of Northern Ireland's largest feed companies with manufacturing facilities in Belfast and Dungannon. The company has continued to grow its market share within the animal feeds sector through its technical expertise and quality product range. We would like to invite applications from candidates interested in joining our team to lead our Sales Function. Sales Director (United Feeds Ltd) About the Role Reporting to the General Manager you will be responsible for delivering a strategy of profitability through the sales of animal feed, fertiliser and associated products through existing markets while capitalising on new business opportunities. This is a high-profile management role within Dale Farm Group and we are looking for someone who has a real passion for the agri-food industry and a strong knowledge of local farming industry. Key responsibilities Proactively lead, manage and motivate a team of nutritional sales advisors to increase market share in existing markets and maximise new business development opportunities. Develop and implement a growth strategy in collaboration with the Senior Management Team to achieve the company's ambitious goals. Collate sales and market data/trends alongside market intelligence to generate reports and updates to all relevant staff ensuring that the United Feeds remain at the forefront of the industry. Set, monitor and review product pricing, margins and forecast alongside the General Manager. Develop and drive a progressive marketing strategy for the business to propel growth. Proactively engage with Agricultural and Industry Bodies to position United Feeds at the forefront of innovation and opportunities with specific focus on the sustainability and environmental agenda. About You You will be degree qualified ideally in an agriculture related discipline and have a minimum of 5 years commercial experience, with at least 2 of those successfully leading a team. A solid understanding of the local agri-food industry is essential. You will be dynamic and highly motivated with the energy, drive and ambition to make an impact in this competitive marketplace. Demonstrating a high-level of commercial acumen, you will have previous experience of developing and executing sales strategies, managing complex negotiations and have a data-driven approach. Strong interpersonal and presentation skills are a must and most importantly you must be a team player. Strong proficiency in IT, particularly in Microsoft Office applications is essential, as is a full current driving licence. Why United Feeds? We have a lot to offer at the Dale Farm Group, not only to our farmer members, but also to our employees and we are committed to fostering a culture of continuous learning and development for all. In addition to a competitive salary commensurate with the role and the standard benefits you would expect such as 25 days annual leave plus bank holidays and contributary company pension, we also offer: Company car / Car allowance Bonus Scheme Private health insurance Full support from our employee assistance programme Life Assurance We promote an open and supportive culture which is based on our core values Teamwork Positivity Resolve Ambition Curiosity Accountability You can find out more about our organisation on our LinkedIn and Facebook Career pages and on our company website where you will find the link to apply . The closing date for applications is 5pm on Saturday 8th June 2024 We are an Equal Opportunities Employer Only applications from EU Nationals or those with a valid permit to work in the UK will be accepted No unsolicited CVs from Agencies You can also apply for this role by clicking the Apply Button.
May 17, 2024
Full time
United Feeds is part of the Dale Farm Group and one of Northern Ireland's largest feed companies with manufacturing facilities in Belfast and Dungannon. The company has continued to grow its market share within the animal feeds sector through its technical expertise and quality product range. We would like to invite applications from candidates interested in joining our team to lead our Sales Function. Sales Director (United Feeds Ltd) About the Role Reporting to the General Manager you will be responsible for delivering a strategy of profitability through the sales of animal feed, fertiliser and associated products through existing markets while capitalising on new business opportunities. This is a high-profile management role within Dale Farm Group and we are looking for someone who has a real passion for the agri-food industry and a strong knowledge of local farming industry. Key responsibilities Proactively lead, manage and motivate a team of nutritional sales advisors to increase market share in existing markets and maximise new business development opportunities. Develop and implement a growth strategy in collaboration with the Senior Management Team to achieve the company's ambitious goals. Collate sales and market data/trends alongside market intelligence to generate reports and updates to all relevant staff ensuring that the United Feeds remain at the forefront of the industry. Set, monitor and review product pricing, margins and forecast alongside the General Manager. Develop and drive a progressive marketing strategy for the business to propel growth. Proactively engage with Agricultural and Industry Bodies to position United Feeds at the forefront of innovation and opportunities with specific focus on the sustainability and environmental agenda. About You You will be degree qualified ideally in an agriculture related discipline and have a minimum of 5 years commercial experience, with at least 2 of those successfully leading a team. A solid understanding of the local agri-food industry is essential. You will be dynamic and highly motivated with the energy, drive and ambition to make an impact in this competitive marketplace. Demonstrating a high-level of commercial acumen, you will have previous experience of developing and executing sales strategies, managing complex negotiations and have a data-driven approach. Strong interpersonal and presentation skills are a must and most importantly you must be a team player. Strong proficiency in IT, particularly in Microsoft Office applications is essential, as is a full current driving licence. Why United Feeds? We have a lot to offer at the Dale Farm Group, not only to our farmer members, but also to our employees and we are committed to fostering a culture of continuous learning and development for all. In addition to a competitive salary commensurate with the role and the standard benefits you would expect such as 25 days annual leave plus bank holidays and contributary company pension, we also offer: Company car / Car allowance Bonus Scheme Private health insurance Full support from our employee assistance programme Life Assurance We promote an open and supportive culture which is based on our core values Teamwork Positivity Resolve Ambition Curiosity Accountability You can find out more about our organisation on our LinkedIn and Facebook Career pages and on our company website where you will find the link to apply . The closing date for applications is 5pm on Saturday 8th June 2024 We are an Equal Opportunities Employer Only applications from EU Nationals or those with a valid permit to work in the UK will be accepted No unsolicited CVs from Agencies You can also apply for this role by clicking the Apply Button.
Job title: Pricing Manager Locations: Haywards Heath / Manchester (on a hybrid working model) Role Overview Markerstudy Group is looking for a Pricing Manager to join a quickly growing and developing pricing department covering a range of insurance lines. Markerstudy is a leading provider of private insurance in the UK, insuring around 5% of the private cars on the UK roads, 20% of commercial vehicles and over 30% of motorcycles in total premium levels of circa £1.2b. The majority of business is written as the insurance pricing provider behind household names such as Co-op, Sainsbury's, O2, Halifax, AA, Saga and Lloyds Bank to list a few and Markerstudy also has a large and growing direct presence in the market as well. Having acquired and successfully integrated Co-op Insurance Services in 2021 & BGLi in 2022, Markerstudy are now pursuing innovative pricing techniques, taking advantage of an award-winning insurer hosted rating platform, whilst challenging existing embedded processes. As a Pricing Manager, you will be responsible for the pricing of multiple motor and home products, including the following core activities: Maintaining and improving behavioural models, prioritising a range of data science techniques. Advance the adoption of data science & statistical techniques. Develop reporting structures to monitor pricing performance in an automated fashion. Develop innovative solutions to improve rating accuracy/efficiency. Working closely with the wider pricing department and underwriting teams, your insight and recommendations will enable improvements to products and prices giving Markerstudy a critical advantage in the increasingly competitive insurance market. Key Responsibilities: Maintain and improve the pricing process to meet business requirements, including; Development of market leading behavioural modelling using a combination of traditional & data science techniques Improve sophistication within the optimisation of Markerstudy's direct brands Support delivery of pricing & underwriting business plan across Motor & Home portfolios Support development of new product offerings Advance the adoption of the latest data science & statistical techniques across pricing & underwriting Research and leverage new and existing data sources; capturing and explaining trends with innovative data features Clearly communicate results and proposed actions to key decision makers across the business Champion and facilitate automation of reporting, data pipelines and quality assurance Manage, coach and mentor team members, driving a culture of development and excellence across the team Collaborate with peers in pricing, underwriting and data science Key Skills and Experience: Experience managing general insurance products and/or pricing teams, including knowledge of current trends and issues in motor or home pricing Experience with some of the following predictive modelling techniques; Logistic Regression, GBMs, Elastic Net GLMs, GAMs, Decision Trees, Random Forests, Neural Nets and Clustering. Knowledge of the technical differences between different packages for some of these model types would be an advantage. Experience in statistical and data science programming languages (e.g. R, Python, PySpark, SAS, SQL) A good quantitative degree (Mathematics, Statistics, Engineering, Physics, Computer Science, Actuarial Science) Experience of WTW's Radar software is preferred Proficient at communicating results in a concise manner both verbally and written Behaviours: Good communication and people management skills Self-motivated with a drive to learn and develop Logical thinker with a professional and positive attitude Passion to innovate, improve processes and challenge the norm Personality and a sense of humour
May 17, 2024
Full time
Job title: Pricing Manager Locations: Haywards Heath / Manchester (on a hybrid working model) Role Overview Markerstudy Group is looking for a Pricing Manager to join a quickly growing and developing pricing department covering a range of insurance lines. Markerstudy is a leading provider of private insurance in the UK, insuring around 5% of the private cars on the UK roads, 20% of commercial vehicles and over 30% of motorcycles in total premium levels of circa £1.2b. The majority of business is written as the insurance pricing provider behind household names such as Co-op, Sainsbury's, O2, Halifax, AA, Saga and Lloyds Bank to list a few and Markerstudy also has a large and growing direct presence in the market as well. Having acquired and successfully integrated Co-op Insurance Services in 2021 & BGLi in 2022, Markerstudy are now pursuing innovative pricing techniques, taking advantage of an award-winning insurer hosted rating platform, whilst challenging existing embedded processes. As a Pricing Manager, you will be responsible for the pricing of multiple motor and home products, including the following core activities: Maintaining and improving behavioural models, prioritising a range of data science techniques. Advance the adoption of data science & statistical techniques. Develop reporting structures to monitor pricing performance in an automated fashion. Develop innovative solutions to improve rating accuracy/efficiency. Working closely with the wider pricing department and underwriting teams, your insight and recommendations will enable improvements to products and prices giving Markerstudy a critical advantage in the increasingly competitive insurance market. Key Responsibilities: Maintain and improve the pricing process to meet business requirements, including; Development of market leading behavioural modelling using a combination of traditional & data science techniques Improve sophistication within the optimisation of Markerstudy's direct brands Support delivery of pricing & underwriting business plan across Motor & Home portfolios Support development of new product offerings Advance the adoption of the latest data science & statistical techniques across pricing & underwriting Research and leverage new and existing data sources; capturing and explaining trends with innovative data features Clearly communicate results and proposed actions to key decision makers across the business Champion and facilitate automation of reporting, data pipelines and quality assurance Manage, coach and mentor team members, driving a culture of development and excellence across the team Collaborate with peers in pricing, underwriting and data science Key Skills and Experience: Experience managing general insurance products and/or pricing teams, including knowledge of current trends and issues in motor or home pricing Experience with some of the following predictive modelling techniques; Logistic Regression, GBMs, Elastic Net GLMs, GAMs, Decision Trees, Random Forests, Neural Nets and Clustering. Knowledge of the technical differences between different packages for some of these model types would be an advantage. Experience in statistical and data science programming languages (e.g. R, Python, PySpark, SAS, SQL) A good quantitative degree (Mathematics, Statistics, Engineering, Physics, Computer Science, Actuarial Science) Experience of WTW's Radar software is preferred Proficient at communicating results in a concise manner both verbally and written Behaviours: Good communication and people management skills Self-motivated with a drive to learn and develop Logical thinker with a professional and positive attitude Passion to innovate, improve processes and challenge the norm Personality and a sense of humour
Your New Company A leading brand in the supply and maintenance of material handling machinery across the UK. This company is recruiting an Area Sales Manager covering Stoke-on-Trent, Stafford, Cannock, Tamworth, Birmingham, Wolverhampton, Walsall, Dudley, West Bromwich, Telford and Kidderminster. What is on offer for the Area Sales Manager? Salary £35-43K Excellent uncapped OTE and commission structure Top Earner - £105,000 OTE £65K Remote working Company Car Full IT package Expenses Account Pension Ongoing Training and Development Programme and Career Progression. Main Purpose of the Area Sales Manager: The main purpose of this role is to promote and sell the range of machinery and products within the dealership territory to new and existing customers. This is a customer facing role which requires you to build strong relationships within the construction sales sector of the business. You will need to promote and present solutions to our customers and frequently liaise with the company to ensure you provide a first-class level of customer service. Main Responsibilities of the Area Sales Manager: Build strong and positive relationships with the customer base Build and document knowledge about customers businesses and technical setup Feedback any important customer information to the Company Prepare customer quotations for machinery via the software system/ Salesmaster iPad Application and include additional options for: Service / R & M Contracts Attachments suitable to the application & machine Finance Insurance To carry out full appraisals on used equipment Complete full machine specifications to meet the customer requirements on all orders, including all relevant customer information To include any machine Attachment requirements to meet the customers needs Carry out on-site machine demonstrations and installations Increase the company s construction sales and profitability in line with objectives Responsible for the monitoring of customer account facility status and collection of payments Update the CRM system to enable accurate forecasting To meet and exceed customer service expectations Establish and maintain good levels of communication within and outside the business Complete all administration accurately and in a timely manner Contribute to the overall success through teamwork and good communication within the company Appropriate reporting to management Carry out all work practices in line with company health and safety policy and adhere to all company policies in accordance with the Company handbook terms and conditions of employment Any other duties as deemed necessary to fulfil the role Work experience requirements of the Area Sales Manager: Proven track record of sales within the Material Handling sector or similar industry Excellent commercial awareness and customer problem solving Ability to follow your customer s buying decisions and needs Proven track record of customer sales call planning and forecasting Skilled in sales questioning for successful outcomes Proven track record of consultative selling techniques Good team work capable of delivering results under pressure and to strict deadlines Quality focused Sincere, reliable, trustworthy and a good time keeper Ability to work on own initiative, multitask and handle several customer demands at any given moment Adept in efficient communication at all levels verbally, in print and on the telephone Professional, positive, co-operative and flexible at all times Ability to be motivated and customer focused Clean driving licence and good driving record Full driving Fork Lift Truck driving licence - desirable ADR Specialists Ltd are an equal opportunity employer and operate as an Employment Business and Recruitment Agency.
May 17, 2024
Full time
Your New Company A leading brand in the supply and maintenance of material handling machinery across the UK. This company is recruiting an Area Sales Manager covering Stoke-on-Trent, Stafford, Cannock, Tamworth, Birmingham, Wolverhampton, Walsall, Dudley, West Bromwich, Telford and Kidderminster. What is on offer for the Area Sales Manager? Salary £35-43K Excellent uncapped OTE and commission structure Top Earner - £105,000 OTE £65K Remote working Company Car Full IT package Expenses Account Pension Ongoing Training and Development Programme and Career Progression. Main Purpose of the Area Sales Manager: The main purpose of this role is to promote and sell the range of machinery and products within the dealership territory to new and existing customers. This is a customer facing role which requires you to build strong relationships within the construction sales sector of the business. You will need to promote and present solutions to our customers and frequently liaise with the company to ensure you provide a first-class level of customer service. Main Responsibilities of the Area Sales Manager: Build strong and positive relationships with the customer base Build and document knowledge about customers businesses and technical setup Feedback any important customer information to the Company Prepare customer quotations for machinery via the software system/ Salesmaster iPad Application and include additional options for: Service / R & M Contracts Attachments suitable to the application & machine Finance Insurance To carry out full appraisals on used equipment Complete full machine specifications to meet the customer requirements on all orders, including all relevant customer information To include any machine Attachment requirements to meet the customers needs Carry out on-site machine demonstrations and installations Increase the company s construction sales and profitability in line with objectives Responsible for the monitoring of customer account facility status and collection of payments Update the CRM system to enable accurate forecasting To meet and exceed customer service expectations Establish and maintain good levels of communication within and outside the business Complete all administration accurately and in a timely manner Contribute to the overall success through teamwork and good communication within the company Appropriate reporting to management Carry out all work practices in line with company health and safety policy and adhere to all company policies in accordance with the Company handbook terms and conditions of employment Any other duties as deemed necessary to fulfil the role Work experience requirements of the Area Sales Manager: Proven track record of sales within the Material Handling sector or similar industry Excellent commercial awareness and customer problem solving Ability to follow your customer s buying decisions and needs Proven track record of customer sales call planning and forecasting Skilled in sales questioning for successful outcomes Proven track record of consultative selling techniques Good team work capable of delivering results under pressure and to strict deadlines Quality focused Sincere, reliable, trustworthy and a good time keeper Ability to work on own initiative, multitask and handle several customer demands at any given moment Adept in efficient communication at all levels verbally, in print and on the telephone Professional, positive, co-operative and flexible at all times Ability to be motivated and customer focused Clean driving licence and good driving record Full driving Fork Lift Truck driving licence - desirable ADR Specialists Ltd are an equal opportunity employer and operate as an Employment Business and Recruitment Agency.
The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. WE ARE NUVEI. Nuvei (Nasdaq: NVEI) (TSX: NVEI) is the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 45+ markets, 150 currencies and more than 600 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. At Nuvei, we live our core values, and we thrive on solving complex problems. We're dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey! Your Mission Nuvei's Solution and Implementation department includes a team of Solution Engineers who act as a technical and product consultant to existing and potential partnership or strategic clients ; a team of Operations Manager who act as the trusted advisors to our premium accounts, as well as a strategic focal and escalation point for corporate structure, business requirements and growth ; and Implementation Engineers who lead projects of client development process into Nuvei technical services and define system setup to allow smooth technical onboarding to utilize Nuvei technology. As a Director Solutions & Operations you will act as the expert for any technical and operational demands, liaison to our technology ecosystem, for Nuveis' products and features globally, while architecting solution with Nuvei payment services to our strategic accounts. You will own the vision and methodologies of the teams, coach and train new team members and direct the team to success in pre-sale, post-sale, operational delivery, and technical activities according to our global KPIs, by driving growth upon collaboration with other Directors, VPs, SVPs and C-Level on the commercial, product and technical departments and functions in the company and of Nuvei partners and clients. Key responsibilities include, but are not limited to: A key expert and leader with knowledge in payments, in SaaS and Acquiring technologies, integration frameworks and able to define, design and implement sophisticated techniques to deliver best-in-class technical product services. Ability to manage multiple tasks, teams, incidents and demands running in simultaneous timelines and collaborate in a global and remote environment, while working with versatile fields (technology, operational, product and business), while delivering white-gloved service to clients with proven results. A decisive enabler who makes things happen! Conversion of demands from our strategic accounts and delivery of optimized solutions and implementation techniques to best practices. Key responsibility for delivery of best-in-class business operational service and leading implementation projects with our strategic clients, while delivering highest authorization and conversion rates. A creative Tech & Ops driver, who defines most advance payment orchestrations with an out-of-the-box thinking and absorbing initiative to identify relevant platform setup for outstanding results. Identify and define product gaps and take a main role in shaping and designing the SAAS products (Front-End and Back-End products), payment features and Nuvei technology services. A people person, who loves to coach and direct others for achievements and fulfillment. Enthusiastic strategic leader who understands people and is experienced in building a winning squad to win all trophies. Highly skilled at applying consultative methodologies and solving implementation or business operational pain points, while architecting features and business connections into best-in-class solutions to answer business pressing demands. A leader who matrix managing payments solutions per required regulations, market demands, and complex needs for our strategic accounts. Heading and coordinating hundreds of projects and timelines, tasks, and product development efforts with both internal engineering teams and operational teams to define go-to-market strategies and solution processes. A proven strategic professional mentor for multiple teams of experts who deliver business demand and product technology to accommodate commercial needs. Establish operational service excellence through identification and execution of opportunity areas that create efficiency, remove obstacles, or create improved processes and approaches to the business Qualifications include, but are not limited to: +7 years of engineering management (i.e. software development, solution or implementation engineering) or +9 years in business operation (i.e. defining account business setup, driving) +7 years of hands-on integration and solution experience working as an Integration or Implementation engineer, or at least five (5) years of experience as a Sales Engineer / Solution manager. +5 years of experience within leadership role in the payment's industry. +4 years knowledge of proven work with SAAS technologies (SDKs, APIs, iFrame, Hypertext Transfer Protocol) and web applications (HTML, CSS, JavaScript, Single Sign-On, etc.). +2 years of leadership experience in senior management positions. B.S. in Information Systems, Industrial Engineering or related field. MBA or MSc is a requirement. Experience in monitoring and defining KPIs for multiple teams. Passionate about technology and customer service. Strong knowledge of data model and working knowledge of SQL. Creative thinker and experienced at understanding client's potential pain points. Ability to work in a fast-paced, deadline-driven start-up environment. Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they're empowered to be their true, authentic selves. So, please come as you are. We can't wait to meet you. Benefits Long Term Incentive Plan that creates an opportunity for all employees to financial benefit from Nuvei's growth 2.5 additional days of annual leave a quarter, if company hit quarterly targets Private Medical Insurance Working Language English (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically dispersed.
May 17, 2024
Full time
The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. WE ARE NUVEI. Nuvei (Nasdaq: NVEI) (TSX: NVEI) is the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 45+ markets, 150 currencies and more than 600 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. At Nuvei, we live our core values, and we thrive on solving complex problems. We're dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey! Your Mission Nuvei's Solution and Implementation department includes a team of Solution Engineers who act as a technical and product consultant to existing and potential partnership or strategic clients ; a team of Operations Manager who act as the trusted advisors to our premium accounts, as well as a strategic focal and escalation point for corporate structure, business requirements and growth ; and Implementation Engineers who lead projects of client development process into Nuvei technical services and define system setup to allow smooth technical onboarding to utilize Nuvei technology. As a Director Solutions & Operations you will act as the expert for any technical and operational demands, liaison to our technology ecosystem, for Nuveis' products and features globally, while architecting solution with Nuvei payment services to our strategic accounts. You will own the vision and methodologies of the teams, coach and train new team members and direct the team to success in pre-sale, post-sale, operational delivery, and technical activities according to our global KPIs, by driving growth upon collaboration with other Directors, VPs, SVPs and C-Level on the commercial, product and technical departments and functions in the company and of Nuvei partners and clients. Key responsibilities include, but are not limited to: A key expert and leader with knowledge in payments, in SaaS and Acquiring technologies, integration frameworks and able to define, design and implement sophisticated techniques to deliver best-in-class technical product services. Ability to manage multiple tasks, teams, incidents and demands running in simultaneous timelines and collaborate in a global and remote environment, while working with versatile fields (technology, operational, product and business), while delivering white-gloved service to clients with proven results. A decisive enabler who makes things happen! Conversion of demands from our strategic accounts and delivery of optimized solutions and implementation techniques to best practices. Key responsibility for delivery of best-in-class business operational service and leading implementation projects with our strategic clients, while delivering highest authorization and conversion rates. A creative Tech & Ops driver, who defines most advance payment orchestrations with an out-of-the-box thinking and absorbing initiative to identify relevant platform setup for outstanding results. Identify and define product gaps and take a main role in shaping and designing the SAAS products (Front-End and Back-End products), payment features and Nuvei technology services. A people person, who loves to coach and direct others for achievements and fulfillment. Enthusiastic strategic leader who understands people and is experienced in building a winning squad to win all trophies. Highly skilled at applying consultative methodologies and solving implementation or business operational pain points, while architecting features and business connections into best-in-class solutions to answer business pressing demands. A leader who matrix managing payments solutions per required regulations, market demands, and complex needs for our strategic accounts. Heading and coordinating hundreds of projects and timelines, tasks, and product development efforts with both internal engineering teams and operational teams to define go-to-market strategies and solution processes. A proven strategic professional mentor for multiple teams of experts who deliver business demand and product technology to accommodate commercial needs. Establish operational service excellence through identification and execution of opportunity areas that create efficiency, remove obstacles, or create improved processes and approaches to the business Qualifications include, but are not limited to: +7 years of engineering management (i.e. software development, solution or implementation engineering) or +9 years in business operation (i.e. defining account business setup, driving) +7 years of hands-on integration and solution experience working as an Integration or Implementation engineer, or at least five (5) years of experience as a Sales Engineer / Solution manager. +5 years of experience within leadership role in the payment's industry. +4 years knowledge of proven work with SAAS technologies (SDKs, APIs, iFrame, Hypertext Transfer Protocol) and web applications (HTML, CSS, JavaScript, Single Sign-On, etc.). +2 years of leadership experience in senior management positions. B.S. in Information Systems, Industrial Engineering or related field. MBA or MSc is a requirement. Experience in monitoring and defining KPIs for multiple teams. Passionate about technology and customer service. Strong knowledge of data model and working knowledge of SQL. Creative thinker and experienced at understanding client's potential pain points. Ability to work in a fast-paced, deadline-driven start-up environment. Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they're empowered to be their true, authentic selves. So, please come as you are. We can't wait to meet you. Benefits Long Term Incentive Plan that creates an opportunity for all employees to financial benefit from Nuvei's growth 2.5 additional days of annual leave a quarter, if company hit quarterly targets Private Medical Insurance Working Language English (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically dispersed.
London or Malta hybrid working environment Weavr is the easiest way for businesses, and the safest way for banks, to embed relevant financial services into software at the point of need. Founded by serial entrepreneurs who are leaders in the fields of payments and fintech, we're a team of 100+ can-do builders who are at the frontier of the embedded-finance industry. The team is characterised by smart, kind and high-performing experts who offer and ask for respect, openness and trust. Weavr is still small enough to feel tight-knit but operates and communicates at the level of a more mature organisation. This role & opportunity We're seeking a dynamic Product leader to spearhead the delivery of our identity, compliance and risk propositions, features, and capabilities within our Embedded Finance offering. As a pivotal member of the Product Management team, you'll play a central role in shaping our product strategy and delivering commercially attractive features and capabilities that delight our customers. You will lead a team that is critical to building our compliance advantage and pivotal to delivering great end customer experiences, with accountability for areas such as onboarding, authentication and financial crime prevention. Your role entails synthesising customer needs, setting product outcomes and metrics, defining innovative features, and crafting value propositions. You'll lead customer-centric roadmap development and collaborate closely on go-to-market strategies. In product delivery, you'll formulate and evaluate solutions aligned with business objectives, leading projects to meet specific needs while ensuring effective communication and management across diverse stakeholder groups. We're offering a fantastic opportunity to spearhead Embedded Finance initiatives at the forefront of innovation. Responsibilities: Product Strategy: Synthesis and articulation of customer needs; Definition of new products features and capabilities, as well as associated customer value propositions, including pricing analysis and competitive positioning. Define and lead the delivery of customer value, feature and capability roadmaps. Drive go-to-market definition and sales enablement, working closely with Product Marketing and Sales; Product Delivery: Solution options formulation, evaluation and recommendation; Lead delivery projects to meet business and customer needs, prioritising, sequencing and delivering fit-for-purpose solutions. Communicate effectively with team members and stakeholders to achieve required business and customer outcomes; Engage cross functionally to balance customer needs, business priorities and delivery constraints; Contribution to the establishment of Product best practices across the group. About You The section below describes our "ideal candidate." However, our hiring process places a strong emphasis on aptitude and passion. If you haven't used every specific tool or haven't met all the skill and experience criteria listed, please don't let that discourage you from applying. We highly value potential and dedication over a rigid checklist of qualifications. However, it's important to note that domain experience in Customer Due Diligence (KYB), Authentication, working with regulated infrastructure (e.g. Payments) or Compliance and Risk Operations will be looking upon favourably. Required skills: Critical Analysis: Analysing market trends and competitor strategies enables informed decision-making, keeping Weavr ahead of industry shifts. Problem Solving: Quick and effective resolution of challenges maintains momentum in product development and deployment. Communication and Presentation: Clear communication and compelling presentations align stakeholders and promote support for product initiatives. Influence: The ability to inspire confidence and alignment among teams fosters collaboration and drives innovation. Strategic and Operational Leadership: Balancing long-term vision with day-to-day operations guides product evolution in line with organisational goals. Team Management (Virtual and Remote) : Effectively leading dispersed teams ensures collaboration and productivity in remote work environments. People Development : Work with team members to ensure they have the right support and environment to excel and grow. Planning, Coordination & Organisation : Meticulous planning and organisation are essential for successful product launches and updates. What's in it for you Competitive salary regularly benchmarked against industry standards. Flexible working environment: hybrid & remote-friendly Private health insurance Commitment to equal opportunity, diversity & inclusion All qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability. We are a diverse and inclusive team, and we actively seek to recruit people with different backgrounds and experiences. More about Weavr Since our establishment in late 2020, our innovative approach has earned significant support, including a US$40 million Series A funding round led by Tiger Global in 2022, along with participation from notable investors such as Mubadala Capital, Latitude, QED Investors, Anthemis, Headline, and Seedcamp. We've also snagged a bunch of industry awards along the way! Join us on our mission to make embedding financial services easy and secure for businesses and banks alike. Together, we'll create a future where finance is seamlessly woven into the digital fabric of everyday life.
May 17, 2024
Full time
London or Malta hybrid working environment Weavr is the easiest way for businesses, and the safest way for banks, to embed relevant financial services into software at the point of need. Founded by serial entrepreneurs who are leaders in the fields of payments and fintech, we're a team of 100+ can-do builders who are at the frontier of the embedded-finance industry. The team is characterised by smart, kind and high-performing experts who offer and ask for respect, openness and trust. Weavr is still small enough to feel tight-knit but operates and communicates at the level of a more mature organisation. This role & opportunity We're seeking a dynamic Product leader to spearhead the delivery of our identity, compliance and risk propositions, features, and capabilities within our Embedded Finance offering. As a pivotal member of the Product Management team, you'll play a central role in shaping our product strategy and delivering commercially attractive features and capabilities that delight our customers. You will lead a team that is critical to building our compliance advantage and pivotal to delivering great end customer experiences, with accountability for areas such as onboarding, authentication and financial crime prevention. Your role entails synthesising customer needs, setting product outcomes and metrics, defining innovative features, and crafting value propositions. You'll lead customer-centric roadmap development and collaborate closely on go-to-market strategies. In product delivery, you'll formulate and evaluate solutions aligned with business objectives, leading projects to meet specific needs while ensuring effective communication and management across diverse stakeholder groups. We're offering a fantastic opportunity to spearhead Embedded Finance initiatives at the forefront of innovation. Responsibilities: Product Strategy: Synthesis and articulation of customer needs; Definition of new products features and capabilities, as well as associated customer value propositions, including pricing analysis and competitive positioning. Define and lead the delivery of customer value, feature and capability roadmaps. Drive go-to-market definition and sales enablement, working closely with Product Marketing and Sales; Product Delivery: Solution options formulation, evaluation and recommendation; Lead delivery projects to meet business and customer needs, prioritising, sequencing and delivering fit-for-purpose solutions. Communicate effectively with team members and stakeholders to achieve required business and customer outcomes; Engage cross functionally to balance customer needs, business priorities and delivery constraints; Contribution to the establishment of Product best practices across the group. About You The section below describes our "ideal candidate." However, our hiring process places a strong emphasis on aptitude and passion. If you haven't used every specific tool or haven't met all the skill and experience criteria listed, please don't let that discourage you from applying. We highly value potential and dedication over a rigid checklist of qualifications. However, it's important to note that domain experience in Customer Due Diligence (KYB), Authentication, working with regulated infrastructure (e.g. Payments) or Compliance and Risk Operations will be looking upon favourably. Required skills: Critical Analysis: Analysing market trends and competitor strategies enables informed decision-making, keeping Weavr ahead of industry shifts. Problem Solving: Quick and effective resolution of challenges maintains momentum in product development and deployment. Communication and Presentation: Clear communication and compelling presentations align stakeholders and promote support for product initiatives. Influence: The ability to inspire confidence and alignment among teams fosters collaboration and drives innovation. Strategic and Operational Leadership: Balancing long-term vision with day-to-day operations guides product evolution in line with organisational goals. Team Management (Virtual and Remote) : Effectively leading dispersed teams ensures collaboration and productivity in remote work environments. People Development : Work with team members to ensure they have the right support and environment to excel and grow. Planning, Coordination & Organisation : Meticulous planning and organisation are essential for successful product launches and updates. What's in it for you Competitive salary regularly benchmarked against industry standards. Flexible working environment: hybrid & remote-friendly Private health insurance Commitment to equal opportunity, diversity & inclusion All qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability. We are a diverse and inclusive team, and we actively seek to recruit people with different backgrounds and experiences. More about Weavr Since our establishment in late 2020, our innovative approach has earned significant support, including a US$40 million Series A funding round led by Tiger Global in 2022, along with participation from notable investors such as Mubadala Capital, Latitude, QED Investors, Anthemis, Headline, and Seedcamp. We've also snagged a bunch of industry awards along the way! Join us on our mission to make embedding financial services easy and secure for businesses and banks alike. Together, we'll create a future where finance is seamlessly woven into the digital fabric of everyday life.
An exciting opportunity for a Customer Account Director to lead and grow a Key Account, taking responsibility for it commercially and ensuring delivery of quality work that meets the client's needs and addresses their business problems. OPPORTUNITY HIGHTLIGHTS Competitive Salary. Benefits including: Individual and Family Private Healthcare option Enhanced Company Pension Life Insurance option 25 days annual leave plus public holidays as standard Remote Working THE CUSTOMER ACCOUNT DIRECTOR The Customer Account Director will have line management responsibility for 3 Lead Account Managers and will be responsible for the commercial performance of the client, management of all commercial negotiations for existing or new services and regular review of the cost-of-service delivery. Other key responsibilities will include: Identifying opportunities to drive efficiency and improve the profitability of the service. Quoting, agreeing, and managing service delivery of new projects as agreed with the Client. Build a client partnership mentality, always seeking to consolidate connections between the client's business needs Proactively look to deepen client relationships wherever possible- networking, relationship building - professional relationships Delivery of the service to the Client Manage the day to day running of all aspects of the service to ensure the client needs are met Take reasonable steps to ensure the process is followed by the Client and its suppliers. Weekly update meetings with the Client to discuss the status of service delivery across the business, raising concerns regarding volumes, category issues and any delays THE IDEAL CANDIDATE We are looking for an enthusiastic, pro-active, organised candidate who is eager to learn and thrives in a fast-paced environment. You will need the ability to make decisions and prioritise whilst keeping up communications internally as well as with the client, other stakeholders and suppliers. Other key attributes will include: The successful candidate will be a positive and pro-active commercial manager and team leader; able to understand issues and offer innovative solutions at a strategic and operational level, with the ability to drive the success of the process. Ideally the Account Director will have knowledge of the food technical and regulatory processes and ideally experience of working for a supplier to a major retailer. Understanding of the product development processes is an advantage. The Account Director must be experienced in dealing with clients and communicating effectively across all levels of the organisation. They will have excellent diplomacy and negotiation skills. Project Management Product Launch Experience (ideally in food) Experience working directly with the Major Retailers If this Customer Account Director role is of interest and you would like to investigate this further, apply TODAY! If this job is of interest and you would like to investigate further, apply TODAY! "Kandhu Recruitment will consider all applications based on each candidate's suitability to the role or similar roles within the Food Sector and if we feel you are a relevant candidate we will process your application by adding you to our secure recruitment database and then contacting you to progress job opportunities further. We do not contact unsuitable applicants." Kandhu GDPR & Privacy Policy Statement Kandhu has fully implemented GDPR & Privacy Policies across its business and a copy of our Privacy Policy can be found by visiting our website. By applying for this role Kandhu will add your details to our database - assuming you have the right level of experience for the roles you apply for, after which we will be in touch.
May 17, 2024
Full time
An exciting opportunity for a Customer Account Director to lead and grow a Key Account, taking responsibility for it commercially and ensuring delivery of quality work that meets the client's needs and addresses their business problems. OPPORTUNITY HIGHTLIGHTS Competitive Salary. Benefits including: Individual and Family Private Healthcare option Enhanced Company Pension Life Insurance option 25 days annual leave plus public holidays as standard Remote Working THE CUSTOMER ACCOUNT DIRECTOR The Customer Account Director will have line management responsibility for 3 Lead Account Managers and will be responsible for the commercial performance of the client, management of all commercial negotiations for existing or new services and regular review of the cost-of-service delivery. Other key responsibilities will include: Identifying opportunities to drive efficiency and improve the profitability of the service. Quoting, agreeing, and managing service delivery of new projects as agreed with the Client. Build a client partnership mentality, always seeking to consolidate connections between the client's business needs Proactively look to deepen client relationships wherever possible- networking, relationship building - professional relationships Delivery of the service to the Client Manage the day to day running of all aspects of the service to ensure the client needs are met Take reasonable steps to ensure the process is followed by the Client and its suppliers. Weekly update meetings with the Client to discuss the status of service delivery across the business, raising concerns regarding volumes, category issues and any delays THE IDEAL CANDIDATE We are looking for an enthusiastic, pro-active, organised candidate who is eager to learn and thrives in a fast-paced environment. You will need the ability to make decisions and prioritise whilst keeping up communications internally as well as with the client, other stakeholders and suppliers. Other key attributes will include: The successful candidate will be a positive and pro-active commercial manager and team leader; able to understand issues and offer innovative solutions at a strategic and operational level, with the ability to drive the success of the process. Ideally the Account Director will have knowledge of the food technical and regulatory processes and ideally experience of working for a supplier to a major retailer. Understanding of the product development processes is an advantage. The Account Director must be experienced in dealing with clients and communicating effectively across all levels of the organisation. They will have excellent diplomacy and negotiation skills. Project Management Product Launch Experience (ideally in food) Experience working directly with the Major Retailers If this Customer Account Director role is of interest and you would like to investigate this further, apply TODAY! If this job is of interest and you would like to investigate further, apply TODAY! "Kandhu Recruitment will consider all applications based on each candidate's suitability to the role or similar roles within the Food Sector and if we feel you are a relevant candidate we will process your application by adding you to our secure recruitment database and then contacting you to progress job opportunities further. We do not contact unsuitable applicants." Kandhu GDPR & Privacy Policy Statement Kandhu has fully implemented GDPR & Privacy Policies across its business and a copy of our Privacy Policy can be found by visiting our website. By applying for this role Kandhu will add your details to our database - assuming you have the right level of experience for the roles you apply for, after which we will be in touch.
Company Description: The Barbour story began in 1894 in South Shields in the North East of England. Founder John Barbour began supplying oilskins and other garments to protect the growing community of sailors, fishermen and dockers. Still family owned and now fifth generation, Barbour HQ remains in South Shields. Under the leadership of Chairman Dame Margaret Barbour, Barbour has grown into a lifestyle brand sold in over 55 countries worldwide including Europe, the US and Asia offering a wardrobe of stylish functional clothing, footwear and accessories inspired by the unique values of the British countryside. The iconic Barbour Bedale and Barbour Beaufort wax jackets continue to be made by hand in the factory in South Shields. In 2020, Barbour launched Wax for Life, an overarching name for all of Barbour's wax services designed to encourage customers to extend the life of their wax garments. Wax for Life includes re-waxing and repairs (first introduced in 1921) and Barbour Re-Loved an upcycling circularity initiative. Each year over 70,000 wax garments are sent back to Barbour globally to be repaired, rewaxed or altered. Position Overview: We are currently recruiting for a results orientated and commercially driven Store Manager to join the Barbour team based at our brand new store based on Neal Street. As a Store Manager you will motivate and lead by example to deliver the best service to our customers and exceed sales. You will be responsible for the overall operational excellence and day-to-day running of the store, ensuring sales budgets and brand objectives are achieved. The ideal candidate will be passionate about our brand and strive to exceed commercial targets, focused on maximising profit and sales in the store; as well as being a natural team player and effective people manager, making sure your team are brand ambassadors and provide an exceptional customer experience. Essential Duties and Responsibilities: Managing and motivating the staff to achieve sales targets. Identifying opportunities for growth and creating a clear, commercially viable plan to drive the store's profitability. Commercially managing the store layout. Developing and maintaining visual merchandising standards Motivating the team through effective leadership and management; developing them to deliver outstanding customer service. Delivering product training and selling skills coaching to the sales team. Ensuring operational policies and procedures are respected. Reporting performance metrics and understanding your KPIs to improve your store results Recruiting new members of the team when required. Skills and Experience: Experience in a similar retail store management role. Excellent people management skills Results oriented, commercially aware and sales driven; works well under pressure. Experience in planning / executing stock counts Strong leadership and communication skills and ability to generate enthusiasm within the team. Ability to understand and analyse sales figures. Clear understanding of product merchandising and visual display techniques Excellent customer handling skills Knowledge of current fashion trends. Good IT skills and understanding of EPOS systems & outlook. Flexibility on working hours is essential. Benefits: Staff discount Staff Uniform Healthcare cash plan Life Insurance 25 days holiday as standard increasing with length of service plus bank holidays Refer a friend bonus scheme Wellbeing support Access to training and development activities to support your career development Note: In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
May 17, 2024
Full time
Company Description: The Barbour story began in 1894 in South Shields in the North East of England. Founder John Barbour began supplying oilskins and other garments to protect the growing community of sailors, fishermen and dockers. Still family owned and now fifth generation, Barbour HQ remains in South Shields. Under the leadership of Chairman Dame Margaret Barbour, Barbour has grown into a lifestyle brand sold in over 55 countries worldwide including Europe, the US and Asia offering a wardrobe of stylish functional clothing, footwear and accessories inspired by the unique values of the British countryside. The iconic Barbour Bedale and Barbour Beaufort wax jackets continue to be made by hand in the factory in South Shields. In 2020, Barbour launched Wax for Life, an overarching name for all of Barbour's wax services designed to encourage customers to extend the life of their wax garments. Wax for Life includes re-waxing and repairs (first introduced in 1921) and Barbour Re-Loved an upcycling circularity initiative. Each year over 70,000 wax garments are sent back to Barbour globally to be repaired, rewaxed or altered. Position Overview: We are currently recruiting for a results orientated and commercially driven Store Manager to join the Barbour team based at our brand new store based on Neal Street. As a Store Manager you will motivate and lead by example to deliver the best service to our customers and exceed sales. You will be responsible for the overall operational excellence and day-to-day running of the store, ensuring sales budgets and brand objectives are achieved. The ideal candidate will be passionate about our brand and strive to exceed commercial targets, focused on maximising profit and sales in the store; as well as being a natural team player and effective people manager, making sure your team are brand ambassadors and provide an exceptional customer experience. Essential Duties and Responsibilities: Managing and motivating the staff to achieve sales targets. Identifying opportunities for growth and creating a clear, commercially viable plan to drive the store's profitability. Commercially managing the store layout. Developing and maintaining visual merchandising standards Motivating the team through effective leadership and management; developing them to deliver outstanding customer service. Delivering product training and selling skills coaching to the sales team. Ensuring operational policies and procedures are respected. Reporting performance metrics and understanding your KPIs to improve your store results Recruiting new members of the team when required. Skills and Experience: Experience in a similar retail store management role. Excellent people management skills Results oriented, commercially aware and sales driven; works well under pressure. Experience in planning / executing stock counts Strong leadership and communication skills and ability to generate enthusiasm within the team. Ability to understand and analyse sales figures. Clear understanding of product merchandising and visual display techniques Excellent customer handling skills Knowledge of current fashion trends. Good IT skills and understanding of EPOS systems & outlook. Flexibility on working hours is essential. Benefits: Staff discount Staff Uniform Healthcare cash plan Life Insurance 25 days holiday as standard increasing with length of service plus bank holidays Refer a friend bonus scheme Wellbeing support Access to training and development activities to support your career development Note: In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Do you have a solid QA track record? Strong on Automation? A respected lead/mentor of juniors? Knowledgeable in the Microsoft stack, especially Azure and Specflow? We are Preservica, and we are changing the way organisations safeguard their digital information. Our projects are at the razor's edge of commercial software solutions, addressing the need for smart digital preservation technologies. As a world leader in digital preservation, our award-winning software is used by leading businesses, archives, libraries, museums, and government organisations across the globe. To maintain our growth, we believe in hiring strong technical talent and supporting that talent to grow with us, and we are looking for a Lead Quality Engineer to join our team. The Role Working on Preserve365, our revolutionary Microsoft 365 Active Digital Preservation solution, the Lead Quality Engineer will lead the technical direction of the automation framework and the overall efforts and output of the P365 QA team. Operating within an Agile/Kanban environment, you will also be responsible for evaluating and writing feature files/step definitions, reviewing existing test cases for automation, maintaining internal jobs within Preservica's CI tool, and playing a key part in the ongoing maturity of Preservica's Quality Assurance function, which will include evaluating Playwright for future use. Key Tasks and Responsibilities Maintain and contribute to the automation framework. Act as the automation SME and mentor for other staff members. Define and champion the coding practices associated with the P365 Teams' Automation function. Write well-designed, maintainable feature files and step definitions, following established coding practices. Review stories, attend refinements and other ceremonies to get any clarifications, and provide timely and meaningful feedback as appropriate. Expand the automation capability to increase product coverage across the regression test suites. Execute manual test cases and exploratory testing where necessary. Review test cases and feature files produced by others, as well as code reviews for pull requests. Benefits 25 days holiday (inc Xmas break) 4x salary life insurance Annual performance bonus up to 6% company pension contribution Share options after one year Additional Information This Lead Quality Engineer position will be a hybrid role with time split between home working and regular office days. Essential Skills You should have: Familiarity with Agile development practices, including Agile testing. 5+ years of testing, design, and execution experience, and skilled in automation Familiarity with Azure-based software. Strong coding skills in C# with Selenium and Specflow. Good knowledge of Selenium, Cucumber, Gherkin, BDD, and TDD. Adept with API testing tools such as Swagger and Postman. Desirable Skills Degree-level education in an engineering/software/system-related subject or equivalent through relevant training and/or experience. Able to work to tight deadlines, work closely with other QA engineers and Software Engineers, Product Owners, Agile Delivery Managers and the Release Manager Familiar with modern source control techniques/tools, such as Github. Knowledge of MS365, Sharepoint, and Teams is desirable. About Company What we offer: We are an open, progressive employer who values our staff as the heart of our business. As well as a competitive salary and benefits package, we offer tangible career development opportunities and dedicated training time to support professional growth. Our benefits package includes life insurance, private health insurance, and a range of other employee benefits. Preservica is an Equal Opportunities Employer. Come join US!
May 17, 2024
Full time
Do you have a solid QA track record? Strong on Automation? A respected lead/mentor of juniors? Knowledgeable in the Microsoft stack, especially Azure and Specflow? We are Preservica, and we are changing the way organisations safeguard their digital information. Our projects are at the razor's edge of commercial software solutions, addressing the need for smart digital preservation technologies. As a world leader in digital preservation, our award-winning software is used by leading businesses, archives, libraries, museums, and government organisations across the globe. To maintain our growth, we believe in hiring strong technical talent and supporting that talent to grow with us, and we are looking for a Lead Quality Engineer to join our team. The Role Working on Preserve365, our revolutionary Microsoft 365 Active Digital Preservation solution, the Lead Quality Engineer will lead the technical direction of the automation framework and the overall efforts and output of the P365 QA team. Operating within an Agile/Kanban environment, you will also be responsible for evaluating and writing feature files/step definitions, reviewing existing test cases for automation, maintaining internal jobs within Preservica's CI tool, and playing a key part in the ongoing maturity of Preservica's Quality Assurance function, which will include evaluating Playwright for future use. Key Tasks and Responsibilities Maintain and contribute to the automation framework. Act as the automation SME and mentor for other staff members. Define and champion the coding practices associated with the P365 Teams' Automation function. Write well-designed, maintainable feature files and step definitions, following established coding practices. Review stories, attend refinements and other ceremonies to get any clarifications, and provide timely and meaningful feedback as appropriate. Expand the automation capability to increase product coverage across the regression test suites. Execute manual test cases and exploratory testing where necessary. Review test cases and feature files produced by others, as well as code reviews for pull requests. Benefits 25 days holiday (inc Xmas break) 4x salary life insurance Annual performance bonus up to 6% company pension contribution Share options after one year Additional Information This Lead Quality Engineer position will be a hybrid role with time split between home working and regular office days. Essential Skills You should have: Familiarity with Agile development practices, including Agile testing. 5+ years of testing, design, and execution experience, and skilled in automation Familiarity with Azure-based software. Strong coding skills in C# with Selenium and Specflow. Good knowledge of Selenium, Cucumber, Gherkin, BDD, and TDD. Adept with API testing tools such as Swagger and Postman. Desirable Skills Degree-level education in an engineering/software/system-related subject or equivalent through relevant training and/or experience. Able to work to tight deadlines, work closely with other QA engineers and Software Engineers, Product Owners, Agile Delivery Managers and the Release Manager Familiar with modern source control techniques/tools, such as Github. Knowledge of MS365, Sharepoint, and Teams is desirable. About Company What we offer: We are an open, progressive employer who values our staff as the heart of our business. As well as a competitive salary and benefits package, we offer tangible career development opportunities and dedicated training time to support professional growth. Our benefits package includes life insurance, private health insurance, and a range of other employee benefits. Preservica is an Equal Opportunities Employer. Come join US!
Insurance Client Manager (Scotland, Glasgow/Edinburgh) Are you looking for a new challenge in a dynamic growing office? Are you looking for a role that will allow you to manage your own, well-established portfolio of clients? If so, we have the specialist role for you! Whilst supporting clients, this will be a hybrid role that will allow you to work virtually and from our Glasgow or Edinburgh office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like National provides risk solutions to businesses across a large number of sectors within the UK. Typically, clients will be either a national or a multinational company, with a presence in no more than 10 overseas territories; the CEO and CFO's will be looking for a local relationship with their broker, who can provide a tailored approach. National clients typically require bespoke insurance programmes and associated risk management and risk transfer services. Besides being the insurance broker, the National team provides clients with a claims service and advice on risk management across most industries, with specialisms in real estate, public sector, food and drink and retail and wholesale. Manage the service provided to clients by Commercial Insurance and those to whom we subcontract elements of service. Ensure the highest level of service to each assigned client in line with the agreed client service tools. Identify and introduce Aon's products and services to meet the client's needs and understand and communicate each Client's business issues and needs to the service team and other parts of Aon. Build client relationships with key decision-makers. Grow the revenue and profitability of your client portfolio, including meeting annual revenue target for this portfolio. Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. How this opportunity is different . Working with an established support team and an existing client bank across many industries makes this an ideal role with opportunity to develop client management skills. Aon Glasgow work across many sectors and due to global nature of accounts collaborate with Aon offices and clients across the world. Skills and experience that will lead to success ACII or equivalent. Proven experience in the insurance industry, with experience in client relationship management and the core lines of commercial risks is essential. Experience managing large, corporate insurance risks is desirable. Commercial understanding of business i.e. market forces, business drivers, market dynamics, competitors and risks, etc. Prior experience with sales, fee setting, negotiation and influencing. An effective communicator and presenter. Client focused with a consultative approach and commitment to excellence in the provision of client service. . How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
May 17, 2024
Full time
Insurance Client Manager (Scotland, Glasgow/Edinburgh) Are you looking for a new challenge in a dynamic growing office? Are you looking for a role that will allow you to manage your own, well-established portfolio of clients? If so, we have the specialist role for you! Whilst supporting clients, this will be a hybrid role that will allow you to work virtually and from our Glasgow or Edinburgh office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like National provides risk solutions to businesses across a large number of sectors within the UK. Typically, clients will be either a national or a multinational company, with a presence in no more than 10 overseas territories; the CEO and CFO's will be looking for a local relationship with their broker, who can provide a tailored approach. National clients typically require bespoke insurance programmes and associated risk management and risk transfer services. Besides being the insurance broker, the National team provides clients with a claims service and advice on risk management across most industries, with specialisms in real estate, public sector, food and drink and retail and wholesale. Manage the service provided to clients by Commercial Insurance and those to whom we subcontract elements of service. Ensure the highest level of service to each assigned client in line with the agreed client service tools. Identify and introduce Aon's products and services to meet the client's needs and understand and communicate each Client's business issues and needs to the service team and other parts of Aon. Build client relationships with key decision-makers. Grow the revenue and profitability of your client portfolio, including meeting annual revenue target for this portfolio. Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. How this opportunity is different . Working with an established support team and an existing client bank across many industries makes this an ideal role with opportunity to develop client management skills. Aon Glasgow work across many sectors and due to global nature of accounts collaborate with Aon offices and clients across the world. Skills and experience that will lead to success ACII or equivalent. Proven experience in the insurance industry, with experience in client relationship management and the core lines of commercial risks is essential. Experience managing large, corporate insurance risks is desirable. Commercial understanding of business i.e. market forces, business drivers, market dynamics, competitors and risks, etc. Prior experience with sales, fee setting, negotiation and influencing. An effective communicator and presenter. Client focused with a consultative approach and commitment to excellence in the provision of client service. . How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.