Second Line Technician needed to cover one of our clients Schools in the Esher area. We are a leading managed service provider in the Education Sector, and are looking for a Second Line Technician to join our very busy, expanding team supporting IT in the Esher Area. This is an exciting op portunity for a Technician to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first. Our requirement is for an Technician with some background in supporting infrastructures and Microsoft technologies. You will be working in an educational environment with a team of dedicated professionals. Our team of experienced seniors will be supporting you either remotely or as a site visit, enabling you to further your career within the sector and provide an outstanding service to our clients. Your responsibilities will include: Under the guidance of the Network Manager: provide specialist ICT support that ensures the school establishes and maintains high quality learning facilities. Take a lead role supporting multiple remote sites personally, working solo. Connect-up and check hardware for normal operation. Set-up a suitable desktop environment for users of a standalone or networked PC. Install all software applications as required. Perform set-up and checking of networked PC's. Perform maintenance task for user accounts. Use simple utilities to change information on the intranet. Provide a good level of technical expertise to all assigned customer networks, To use our ticket-based system to manage and resolve problems. To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager. Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager. To do complete our regular checks on our client systems. Requirements Experience in a helpdesk or support environment. Microsoft Server Skills are desirable. Professional and polished communication skills. Experience in the education sector is desirable but not essential. Must have a clean and valid DBS disclosure. Keen desire to learn and expand on your existing knowledge/ skills. Benefits and Opportunities We can offer you: An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff. Exceptional career development and advancement opportunities including Microsoft/Apple training. Opportunities to gain experience in high level IT projects. The potential to progress to the senior levels of our management team. A remuneration scale that encourages and rewards progression and improvement. 25 Days Holiday (loyalty service holiday scheme). Sage Benefits. If you are interested in this role and would like to find out more, we would love to hear from you.
May 18, 2024
Full time
Second Line Technician needed to cover one of our clients Schools in the Esher area. We are a leading managed service provider in the Education Sector, and are looking for a Second Line Technician to join our very busy, expanding team supporting IT in the Esher Area. This is an exciting op portunity for a Technician to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first. Our requirement is for an Technician with some background in supporting infrastructures and Microsoft technologies. You will be working in an educational environment with a team of dedicated professionals. Our team of experienced seniors will be supporting you either remotely or as a site visit, enabling you to further your career within the sector and provide an outstanding service to our clients. Your responsibilities will include: Under the guidance of the Network Manager: provide specialist ICT support that ensures the school establishes and maintains high quality learning facilities. Take a lead role supporting multiple remote sites personally, working solo. Connect-up and check hardware for normal operation. Set-up a suitable desktop environment for users of a standalone or networked PC. Install all software applications as required. Perform set-up and checking of networked PC's. Perform maintenance task for user accounts. Use simple utilities to change information on the intranet. Provide a good level of technical expertise to all assigned customer networks, To use our ticket-based system to manage and resolve problems. To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager. Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager. To do complete our regular checks on our client systems. Requirements Experience in a helpdesk or support environment. Microsoft Server Skills are desirable. Professional and polished communication skills. Experience in the education sector is desirable but not essential. Must have a clean and valid DBS disclosure. Keen desire to learn and expand on your existing knowledge/ skills. Benefits and Opportunities We can offer you: An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff. Exceptional career development and advancement opportunities including Microsoft/Apple training. Opportunities to gain experience in high level IT projects. The potential to progress to the senior levels of our management team. A remuneration scale that encourages and rewards progression and improvement. 25 Days Holiday (loyalty service holiday scheme). Sage Benefits. If you are interested in this role and would like to find out more, we would love to hear from you.
IT Engineer needed to cover one of our clients Schools in the Hassocks area. Salary £25,000 + benefits. We are a leading managed service provider in the Education Sector and we are looking for an IT Engineer to join our very busy, expanding team supporting IT in the Hassocks Area. This is an exciting op portunity for an IT Engineer to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first. Our requirement is for a IT Engineer with some background in supporting infrastructures and Microsoft technologies, although induction and on-the-job training with our experienced on-site team will be provided. As a IT Engineer, you will be working in an educational environment with a team of dedicated professionals. Our team of experienced seniors will be supporting you either remotely or as a site visit, enabling you to further your career within the sector and provide an outstanding service to our clients. Your responsibilities will include: Under the guidance of the Network Manager: provide specialist ICT support that ensures the school establishes and maintains high quality learning facilities. Connect up and check hardware for normal operation. Set-up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set-up and checking of networked PC's. Perform basic maintenance task for user accounts. Use simple utilities to change information on the intranet. Provide a good level of technical expertise to all assigned customer networks, To use our ticket based system to manage and resolve problems. To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager. Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager. To do complete our regular checks on our client systems. Requirements Experience in a helpdesk or support environment. You will be willing to work in teams to resolve common problems, and also be part of our rollout project teams. Microsoft Server Skills are desirable. Professional and polished communication skills. Experience in the education sector is desirable but not essential. Must have a clean and valid DBS disclosure. Keen desire to learn and expand on your existing knowledge/ skills. Benefits and Opportunities We can offer you: An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff. Exceptional career development and advancement opportunities including Microsoft/Apple training. Opportunities to gain experience in high level IT projects. The potential to progress to the senior levels of our management team. A remuneration scale that encourages and rewards progression and improvement. 25 Days Holiday (loyalty service holiday scheme). Sage Benefits. If you are interested in this role and would like to find out more we would love to hear from you!
May 18, 2024
Full time
IT Engineer needed to cover one of our clients Schools in the Hassocks area. Salary £25,000 + benefits. We are a leading managed service provider in the Education Sector and we are looking for an IT Engineer to join our very busy, expanding team supporting IT in the Hassocks Area. This is an exciting op portunity for an IT Engineer to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first. Our requirement is for a IT Engineer with some background in supporting infrastructures and Microsoft technologies, although induction and on-the-job training with our experienced on-site team will be provided. As a IT Engineer, you will be working in an educational environment with a team of dedicated professionals. Our team of experienced seniors will be supporting you either remotely or as a site visit, enabling you to further your career within the sector and provide an outstanding service to our clients. Your responsibilities will include: Under the guidance of the Network Manager: provide specialist ICT support that ensures the school establishes and maintains high quality learning facilities. Connect up and check hardware for normal operation. Set-up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set-up and checking of networked PC's. Perform basic maintenance task for user accounts. Use simple utilities to change information on the intranet. Provide a good level of technical expertise to all assigned customer networks, To use our ticket based system to manage and resolve problems. To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager. Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager. To do complete our regular checks on our client systems. Requirements Experience in a helpdesk or support environment. You will be willing to work in teams to resolve common problems, and also be part of our rollout project teams. Microsoft Server Skills are desirable. Professional and polished communication skills. Experience in the education sector is desirable but not essential. Must have a clean and valid DBS disclosure. Keen desire to learn and expand on your existing knowledge/ skills. Benefits and Opportunities We can offer you: An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff. Exceptional career development and advancement opportunities including Microsoft/Apple training. Opportunities to gain experience in high level IT projects. The potential to progress to the senior levels of our management team. A remuneration scale that encourages and rewards progression and improvement. 25 Days Holiday (loyalty service holiday scheme). Sage Benefits. If you are interested in this role and would like to find out more we would love to hear from you!
Your new company This multi-academy trust consists of 40 schools, with a strong presence in the North West, particularly in the Greater Manchester area, and they have recently approached Hays seeking an IT Engineer/Technician to join their well established IT team of over 40 specialists. Having recruited for this organisation over the last year and having spent significant time with the central IT team, I can strongly recommend them as a supportive, progressive and forward-thinking employer in the education sector. Due to recent changes at one of their North East Manchester schools, they are keen to add to this team by appointing an experienced IT specialist to provide support in the Oldham area. Your new role Reporting to the Regional IT Manager, you will be responsible for providing IT support and delivering on IT projects at a Manchester-based secondary school where you will join a team of established specialists who will support you on a daily basis. Duties will include supporting end users with the use of IT equipment, handling any troubleshooting issues which could relate to hardware, software, networking or bespoke technologies specific to the education sector. This will mean liaising with pupils, staff and senior leadership on a daily basis to provide the highest level of service from an IT perspective and ensure that teaching and learning is facilitated by the use of technology in the classroom. In addition, as a trust, they have several ongoing projects across schools, and it is therefore important that you are supporting the delivery of these projects, working closely with colleagues and the central IT team. These projects can range from the introduction of a new MIS system, to mass replacement of hardware, installation of new software and also working with end users around the use of new IT equipment. This is a permanent position where you will receive significant ongoing training and be fully supported by a central team. What you'll need to succeed In order to be successful in securing this position, you must possess significant IT experience, ideally having worked in a hands-on IT support role in the education sector where a high level of support for both hardware and software is required. You will be seeking a role where you are able to further develop your skills from a technical perspective, as well as becoming a part of a progressive organisation where you will have the opportunity to further develop your career. Experience working in a cloud environment would also be beneficial. What you'll get in return In return, you will be paid a competitive salary of between £29,000 and £32,000 dependent on experience, as well as a £1500 retention bonus paid after 2 years' service and regular salary reviews. You will also receive the attractive benefits package which includes 31 days holiday (plus bank), high value retail discounts, a local government pension scheme, a cycle to work scheme and various others. You will also become an integral part of an organisation focused on the development of its staff. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 18, 2024
Full time
Your new company This multi-academy trust consists of 40 schools, with a strong presence in the North West, particularly in the Greater Manchester area, and they have recently approached Hays seeking an IT Engineer/Technician to join their well established IT team of over 40 specialists. Having recruited for this organisation over the last year and having spent significant time with the central IT team, I can strongly recommend them as a supportive, progressive and forward-thinking employer in the education sector. Due to recent changes at one of their North East Manchester schools, they are keen to add to this team by appointing an experienced IT specialist to provide support in the Oldham area. Your new role Reporting to the Regional IT Manager, you will be responsible for providing IT support and delivering on IT projects at a Manchester-based secondary school where you will join a team of established specialists who will support you on a daily basis. Duties will include supporting end users with the use of IT equipment, handling any troubleshooting issues which could relate to hardware, software, networking or bespoke technologies specific to the education sector. This will mean liaising with pupils, staff and senior leadership on a daily basis to provide the highest level of service from an IT perspective and ensure that teaching and learning is facilitated by the use of technology in the classroom. In addition, as a trust, they have several ongoing projects across schools, and it is therefore important that you are supporting the delivery of these projects, working closely with colleagues and the central IT team. These projects can range from the introduction of a new MIS system, to mass replacement of hardware, installation of new software and also working with end users around the use of new IT equipment. This is a permanent position where you will receive significant ongoing training and be fully supported by a central team. What you'll need to succeed In order to be successful in securing this position, you must possess significant IT experience, ideally having worked in a hands-on IT support role in the education sector where a high level of support for both hardware and software is required. You will be seeking a role where you are able to further develop your skills from a technical perspective, as well as becoming a part of a progressive organisation where you will have the opportunity to further develop your career. Experience working in a cloud environment would also be beneficial. What you'll get in return In return, you will be paid a competitive salary of between £29,000 and £32,000 dependent on experience, as well as a £1500 retention bonus paid after 2 years' service and regular salary reviews. You will also receive the attractive benefits package which includes 31 days holiday (plus bank), high value retail discounts, a local government pension scheme, a cycle to work scheme and various others. You will also become an integral part of an organisation focused on the development of its staff. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
About Us Since its launch in 2018, Gener8 has been at the forefront of the "open data" movement: the belief that people should be able to understand, control and be rewarded from their data. Gener8's consumer products include a web browser, browser extension, iOS and Android apps. Our products enable people to transparently and willingly share their data with Gener8, whilst preserving their privacy, so that we can create value from it for them. We are growing fast. With more than 300,000 new app downloads over the past few months alone. Every month our desktop browser racks up the equivalent of 250 yrs in time spent browsing on it. Gener8 was named "disruptor of the year" in 2022 by the Great British Entrepreneur Awards and our investors include 3 Dragons from BBC's Dragon's Den as well as personalities such as the rap star Tinie Tempah, former football manager Harry Redknapp and cricketer Chris Gayle to name a few. In 2023 we met with the Prime Minister at Downing street and were invited to become a member of the Government's new "Smart Data Council", shaping the future of data legislation in the UK. This role is a unique opportunity to join a fast growing business that is forging a new category (Personal Information Management Systems) with multi billion £ potential. About the Role We are seeking a talented Senior Product Manager to lead the development and enhancement of our B2C mobile apps on iOS and Android platforms. As the Senior Product Manager, you will play a pivotal role in shaping the future of our mobile products, driving innovation, and delivering impactful features that delight our users. A super collaborative, commercially focused b2c product manager with deep experience in User Journey Optimisation: Utilising A/B testing, personalisation, and user segmentation to enhance acquisition, conversion rates, retention, and lifetime value. New Feature Development: Proficiency in running effective discovery processes and building new features and propositions in a 0-1 environment, leveraging user feedback, market insights and competitive analysis. Cross-Platform Experience: Experience in managing iOS, Android, and web apps, with a keen understanding of mobile app development and UI/UX principles. Analytics & Optimisation: Utilising data analytics tools to monitor performance, derive insights, and optimise product metrics. Collaborate closely with cross-functional teams including design, engineering and marketing to define product vision, strategy, and roadmap for our B2C mobile apps and web platform. Stakeholder Management: Effectively communicating product vision, strategy, and roadmap to internal and external stakeholders. Technical Proficiency: Ability to map data flows and schemas from third-party sources into our application. Desirable but not essential Experience bringing products to US Experience managing a browser product Experience productising user data Experience making complex data sets easy for B2C users to understand (e.g in FinTech) Experience with rewards platforms Qualifications 5+ years of product management experience, with a successful track record in fast-paced B2C or D2C mobile app businesses. Cross-platform experience with iOS, Android, and web apps, with a strong understanding of mobile app development processes and UI/UX design principles. Strong analytical skills and familiarity with analytics tools. Excellent stakeholder management and communication skills. Technical proficiency to collaborate effectively with engineering teams. Part of a fast growing company where you will have real responsibility and autonomy Stock options, so that you have a slice of the company and share in our success Your choice of computer hardware Access to a digital wellbeing platform to support your mental and physical health Hybrid role, 2 days per week in our London office. ️ Regular team days out Dog friendly office
May 18, 2024
Full time
About Us Since its launch in 2018, Gener8 has been at the forefront of the "open data" movement: the belief that people should be able to understand, control and be rewarded from their data. Gener8's consumer products include a web browser, browser extension, iOS and Android apps. Our products enable people to transparently and willingly share their data with Gener8, whilst preserving their privacy, so that we can create value from it for them. We are growing fast. With more than 300,000 new app downloads over the past few months alone. Every month our desktop browser racks up the equivalent of 250 yrs in time spent browsing on it. Gener8 was named "disruptor of the year" in 2022 by the Great British Entrepreneur Awards and our investors include 3 Dragons from BBC's Dragon's Den as well as personalities such as the rap star Tinie Tempah, former football manager Harry Redknapp and cricketer Chris Gayle to name a few. In 2023 we met with the Prime Minister at Downing street and were invited to become a member of the Government's new "Smart Data Council", shaping the future of data legislation in the UK. This role is a unique opportunity to join a fast growing business that is forging a new category (Personal Information Management Systems) with multi billion £ potential. About the Role We are seeking a talented Senior Product Manager to lead the development and enhancement of our B2C mobile apps on iOS and Android platforms. As the Senior Product Manager, you will play a pivotal role in shaping the future of our mobile products, driving innovation, and delivering impactful features that delight our users. A super collaborative, commercially focused b2c product manager with deep experience in User Journey Optimisation: Utilising A/B testing, personalisation, and user segmentation to enhance acquisition, conversion rates, retention, and lifetime value. New Feature Development: Proficiency in running effective discovery processes and building new features and propositions in a 0-1 environment, leveraging user feedback, market insights and competitive analysis. Cross-Platform Experience: Experience in managing iOS, Android, and web apps, with a keen understanding of mobile app development and UI/UX principles. Analytics & Optimisation: Utilising data analytics tools to monitor performance, derive insights, and optimise product metrics. Collaborate closely with cross-functional teams including design, engineering and marketing to define product vision, strategy, and roadmap for our B2C mobile apps and web platform. Stakeholder Management: Effectively communicating product vision, strategy, and roadmap to internal and external stakeholders. Technical Proficiency: Ability to map data flows and schemas from third-party sources into our application. Desirable but not essential Experience bringing products to US Experience managing a browser product Experience productising user data Experience making complex data sets easy for B2C users to understand (e.g in FinTech) Experience with rewards platforms Qualifications 5+ years of product management experience, with a successful track record in fast-paced B2C or D2C mobile app businesses. Cross-platform experience with iOS, Android, and web apps, with a strong understanding of mobile app development processes and UI/UX design principles. Strong analytical skills and familiarity with analytics tools. Excellent stakeholder management and communication skills. Technical proficiency to collaborate effectively with engineering teams. Part of a fast growing company where you will have real responsibility and autonomy Stock options, so that you have a slice of the company and share in our success Your choice of computer hardware Access to a digital wellbeing platform to support your mental and physical health Hybrid role, 2 days per week in our London office. ️ Regular team days out Dog friendly office
Level 4 Salary band £46,968 - £70,452 8% bonus (annual, discretionary & performance based) Hybrid working from our London office Automata is building a world-class company to disrupt the life science industry and empower scientists by making automation a reality for every lab. We work with labs across the world to understand their specific workflows and needs and develop personalised solutions that range from diagnostic, and drug discovery to synthetic biology. Our LINQ platform allows us to simplify everyday automation tasks, while supporting more advanced paths for specialised workflows, in a fast, flexible, and cost-efficient way. We are looking for a Senior Electrical Project Engineer whose mission is to collaborate with our customer success team in delivering precise electrical designs for each new deployment. Leveraging our established product range and pioneering new solutions where necessary, this role plays a pivotal part in ensuring seamless integration of our automation solutions at Automata. Furthermore, the selected candidate will also contribute to the development of new products to address evolving industry needs. Why is this role important at Automata? To ensure the successful implementation of our automation solutions and maintain our commitment to excellence in the life sciences industry, Automata relies on the expertise of a Senior Electrical Project Engineer. This role is crucial in the delivery of our products, adhering to our roadmap, and empowering scientists with cutting-edge technologies. You will be responsible for: Collaborate closely with the customer success team to understand project requirements and expectations for each new deployment. Develop detailed electrical designs and specifications for automation solutions, utilising both existing product range and innovative new solutions as needed. Coordinate with internal teams and external stakeholders to ensure alignment on technical requirements, project timelines, and resource allocation. Identify opportunities for process optimization and innovation in electrical design and delivery processes to enhance efficiency and effectiveness. Oversee the execution of electrical design projects, including prototyping, testing, and validation of concepts to ensure optimal functionality and performance. Engage with suppliers and vendors to source components, align on technical specifications, and manage relationships to ensure timely delivery and quality standards. Maintain accurate documentation of electrical designs, including technical specifications, schematics, and progress reports, to provide transparency and updates to stakeholders. Proactively identify and address any changes or challenges in project scope, schedule, or requirements, and communicate effectively with all involved parties. Implement quality control processes to ensure that electrical designs meet regulatory standards, performance metrics, and customer expectations. Provide technical expertise and support within the hardware team, offering insights and guidance on electrical aspects of product development and delivery. What it takes: Experience in electrical engineering, with a preference for experience in industrial automation or a related field. Proficiency in modern CAD packages, such as EPLAN, for electrical design and documentation. Bachelor's degree in electrical engineering or a closely related field, or equivalent practical experience. Proven track record of collaborating effectively in cross-functional engineering teams to achieve project goals. Detail-oriented mindset with a commitment to delivering high-quality results, consistently meeting deadlines, and managing project budgets effectively. Strong problem-solving skills, with the ability to analyse complex technical issues and devise innovative, practical solutions. Excellent communication skills, both verbal and written, for clear and effective interaction with internal teams, external stakeholders, and suppliers. Knowledge of regulatory standards and compliance requirements relevant to electrical design and industrial automation, ensuring adherence to industry regulations and safety protocols. Experience in project management methodologies and tools, with the ability to develop and execute project plans, manage resources, and mitigate risks effectively. Adaptability and willingness to learn, keeping up-to-date with advancements in electrical engineering technologies and methodologies to drive continuous improvement and innovation in the role. Working knowledge of functional safety principles and how to implement safety devices into the electrical architecture Nice to haves: Familiarity with coding languages, such as Python Familiarity with machine safety standards (e.g. ISO 12100, IEC 60204) Safety controller programming experience (e.g. Pilz, Beckhoff TwinSAFE) Understanding of US regulatory requirements for electrical installations Exposure to risk assessment methodologies (e.g., FMEA) and reliability engineering principles, enabling proactive identification and mitigation of potential project risks. Experience with procurement and supply chain management processes, supporting efficient sourcing of components and materials for project implementation Previous experience leading cross-functional teams What gets us excited? We're passionate about the future of Technology and Automation and our growing success is about teams who share our passion. If you want to work in a high paced environment and support delivery into a hardware/software automation product that enables lab scientists to benefit from true walk away time through automation, then come and join our team. If this sounds like a good fit and has ticked the right boxes, you will love having the opportunity to build something that immediately adds values.
May 18, 2024
Full time
Level 4 Salary band £46,968 - £70,452 8% bonus (annual, discretionary & performance based) Hybrid working from our London office Automata is building a world-class company to disrupt the life science industry and empower scientists by making automation a reality for every lab. We work with labs across the world to understand their specific workflows and needs and develop personalised solutions that range from diagnostic, and drug discovery to synthetic biology. Our LINQ platform allows us to simplify everyday automation tasks, while supporting more advanced paths for specialised workflows, in a fast, flexible, and cost-efficient way. We are looking for a Senior Electrical Project Engineer whose mission is to collaborate with our customer success team in delivering precise electrical designs for each new deployment. Leveraging our established product range and pioneering new solutions where necessary, this role plays a pivotal part in ensuring seamless integration of our automation solutions at Automata. Furthermore, the selected candidate will also contribute to the development of new products to address evolving industry needs. Why is this role important at Automata? To ensure the successful implementation of our automation solutions and maintain our commitment to excellence in the life sciences industry, Automata relies on the expertise of a Senior Electrical Project Engineer. This role is crucial in the delivery of our products, adhering to our roadmap, and empowering scientists with cutting-edge technologies. You will be responsible for: Collaborate closely with the customer success team to understand project requirements and expectations for each new deployment. Develop detailed electrical designs and specifications for automation solutions, utilising both existing product range and innovative new solutions as needed. Coordinate with internal teams and external stakeholders to ensure alignment on technical requirements, project timelines, and resource allocation. Identify opportunities for process optimization and innovation in electrical design and delivery processes to enhance efficiency and effectiveness. Oversee the execution of electrical design projects, including prototyping, testing, and validation of concepts to ensure optimal functionality and performance. Engage with suppliers and vendors to source components, align on technical specifications, and manage relationships to ensure timely delivery and quality standards. Maintain accurate documentation of electrical designs, including technical specifications, schematics, and progress reports, to provide transparency and updates to stakeholders. Proactively identify and address any changes or challenges in project scope, schedule, or requirements, and communicate effectively with all involved parties. Implement quality control processes to ensure that electrical designs meet regulatory standards, performance metrics, and customer expectations. Provide technical expertise and support within the hardware team, offering insights and guidance on electrical aspects of product development and delivery. What it takes: Experience in electrical engineering, with a preference for experience in industrial automation or a related field. Proficiency in modern CAD packages, such as EPLAN, for electrical design and documentation. Bachelor's degree in electrical engineering or a closely related field, or equivalent practical experience. Proven track record of collaborating effectively in cross-functional engineering teams to achieve project goals. Detail-oriented mindset with a commitment to delivering high-quality results, consistently meeting deadlines, and managing project budgets effectively. Strong problem-solving skills, with the ability to analyse complex technical issues and devise innovative, practical solutions. Excellent communication skills, both verbal and written, for clear and effective interaction with internal teams, external stakeholders, and suppliers. Knowledge of regulatory standards and compliance requirements relevant to electrical design and industrial automation, ensuring adherence to industry regulations and safety protocols. Experience in project management methodologies and tools, with the ability to develop and execute project plans, manage resources, and mitigate risks effectively. Adaptability and willingness to learn, keeping up-to-date with advancements in electrical engineering technologies and methodologies to drive continuous improvement and innovation in the role. Working knowledge of functional safety principles and how to implement safety devices into the electrical architecture Nice to haves: Familiarity with coding languages, such as Python Familiarity with machine safety standards (e.g. ISO 12100, IEC 60204) Safety controller programming experience (e.g. Pilz, Beckhoff TwinSAFE) Understanding of US regulatory requirements for electrical installations Exposure to risk assessment methodologies (e.g., FMEA) and reliability engineering principles, enabling proactive identification and mitigation of potential project risks. Experience with procurement and supply chain management processes, supporting efficient sourcing of components and materials for project implementation Previous experience leading cross-functional teams What gets us excited? We're passionate about the future of Technology and Automation and our growing success is about teams who share our passion. If you want to work in a high paced environment and support delivery into a hardware/software automation product that enables lab scientists to benefit from true walk away time through automation, then come and join our team. If this sounds like a good fit and has ticked the right boxes, you will love having the opportunity to build something that immediately adds values.
Senior Hardware Design Engineer - Exciting Opportunity with Leading Tech Company Lynx is working with a renowned tech company to recruit a Senior Hardware Design Engineer. In this role you'll play a pivotal role in new product introduction as well as sustaining engineering for ground-breaking products. This is a hybrid role and also offers a bonus of 3-6%. Key Responsibilities: Design electronic circuits, subsystems, and systems covering analog, digital, and RF Schematic capture, layout, and library management Evaluate new systems and technologies for feasibility and product design Technical support for production, manufacturing, and troubleshooting Design verification, testing, and documentation Requirements: 4+ years of relevant hardware design experience Strong expertise in digital circuit design (microprocessors, FPGAs, high-speed peripherals) Solid skills in analog circuit design (power supplies, etc.) Familiarity with PCB layout, EMC/CE marking, and design for IPC Hands-on experience in PCB testing Desired: Proficiency with industry-standard design tools - Altium preferred Understanding of military/airborne design standards (MIL-STD, DO-160, etc.) Practical testing skills with scopes, analysers, JTAG boundary scan, etc. Hit apply to find out more information.
May 17, 2024
Full time
Senior Hardware Design Engineer - Exciting Opportunity with Leading Tech Company Lynx is working with a renowned tech company to recruit a Senior Hardware Design Engineer. In this role you'll play a pivotal role in new product introduction as well as sustaining engineering for ground-breaking products. This is a hybrid role and also offers a bonus of 3-6%. Key Responsibilities: Design electronic circuits, subsystems, and systems covering analog, digital, and RF Schematic capture, layout, and library management Evaluate new systems and technologies for feasibility and product design Technical support for production, manufacturing, and troubleshooting Design verification, testing, and documentation Requirements: 4+ years of relevant hardware design experience Strong expertise in digital circuit design (microprocessors, FPGAs, high-speed peripherals) Solid skills in analog circuit design (power supplies, etc.) Familiarity with PCB layout, EMC/CE marking, and design for IPC Hands-on experience in PCB testing Desired: Proficiency with industry-standard design tools - Altium preferred Understanding of military/airborne design standards (MIL-STD, DO-160, etc.) Practical testing skills with scopes, analysers, JTAG boundary scan, etc. Hit apply to find out more information.
At NICE, we don't limit our challenges. We challenge our limits. Constantly. We're relentless. We're ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you're like us, we can offer you the kind of challenge that will light a fire within you. NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for global financial institutions and government organizations. Nice Actimize is comprised of talented, creative and dedicated individuals with a passion for delivering innovative solutions to the market. At Nice Actimize, we recognize that every employee's contributions are integral to our company's growth and success. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive compensation and benefits, and rewarding career opportunities. Come share, grow and learn with us - you'll be challenged, you'll have fun and you'll be part of a fast growing, highly respected organization So, what's the role all about? NICE Actimize is currently seeking an experienced Solutions Architect to join our dynamic and growing Professional Services team based in central London. The Architecture role will span across our full NICE Actimize Global product suite. The Solutions Architect will play a leading role in both business analysis and solution engineering domains to ensure that requirements, design and implementation stay aligned, are feasible and implemented in a coherent way. They will also play a supporting role in the project management domain to ensure project planning, resources and risk mitigations stay in line with the solution delivery. How will you make an impact? Enterprise Analysis (mapping of business requirements to products to provide re-usable E2E solutions), Requirements Elicitation, solution architecture design, quality. Providing the High Level Solution Design for Financial Crime solutions deployed by Actimize, aligning business and functional requirements with Actimize product's capabilities. Providing the physical architecture and hardware requirements for solutions deployed by Actimize. Aligning strategic architecture design and principles with rest of the groups (such as product, implementation, and support). Lead and participate in developing and facilitating technical workshops for the solution at the start of the project. Requirements planning & Management, time and cost managements, risk management (technical and outline risks management strategies). Shape the evolution of Actimize' s product suite. Remain involved in development and deployment as a consultant to a PM. Consulting in key decision making of the project, that has an impact on Actimize integration, future releases and road maps. Work with Pre-sales with RFIs and RFPs. Have you got what it takes? Candidates must have a degree or above. Candidates must have proven and significant experience as a Solutions Architect with strong technical background in various technologies like Java, J2EE, C/C++/ C#, SQL etc In depth knowledge of SOA, Web services, MQ etc In depth of knowledge of cloud platforms (AWS, GCP, Azure), container technology and best practices Must have an in-depth knowledge about business and infrastructure architecture domains Experience with high volume enterprise solutions handling more than 50 transactions per second (TPS) in real time mode or more than 10 million records in batch. Good knowledge on IT delivery process (SDLC) Candidates should have practical experience of the Financial Services industry (banking, brokerage or insurance) Candidates must have customer facing experience, preferably in a Consulting or Professional Services capacity Strong written and verbal communication skills and experience of writing detailed specifications Should be a self-starter, team oriented and yet be able to work independently and creatively Able to thrive in a fast-paced environment and learn quickly Ability to travel approximately 30% of the time You will have an advantage if you also have: An enterprise certification, such as TOGAF would be advantageous. Prior knowledge of Actimize Solutions would be preferable. What's in it for you? Learn more about the Benefits at NICE Join an ever-growing, market-disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. About NICE NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NICE software managesmore than120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law. About NICE NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NICE software managesmore than120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Do you have any first-degree relatives (spouse, parent, child, sibling) that are currently employed by NICE or any of its subsidiaries? Have you ever worked at NICE or any of it's subsidiaries? Do you now or in the future require visa sponsorship? By checking this box, I agree to allow NICE to store and process my data for the purpose of considering my eligibility regarding my current application for employment. By checking this box, I agree to allow NICE to retain my data for future opportunities for employment for up to 365 days after the conclusion of consideration of my current application for employment.
May 17, 2024
Full time
At NICE, we don't limit our challenges. We challenge our limits. Constantly. We're relentless. We're ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you're like us, we can offer you the kind of challenge that will light a fire within you. NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for global financial institutions and government organizations. Nice Actimize is comprised of talented, creative and dedicated individuals with a passion for delivering innovative solutions to the market. At Nice Actimize, we recognize that every employee's contributions are integral to our company's growth and success. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive compensation and benefits, and rewarding career opportunities. Come share, grow and learn with us - you'll be challenged, you'll have fun and you'll be part of a fast growing, highly respected organization So, what's the role all about? NICE Actimize is currently seeking an experienced Solutions Architect to join our dynamic and growing Professional Services team based in central London. The Architecture role will span across our full NICE Actimize Global product suite. The Solutions Architect will play a leading role in both business analysis and solution engineering domains to ensure that requirements, design and implementation stay aligned, are feasible and implemented in a coherent way. They will also play a supporting role in the project management domain to ensure project planning, resources and risk mitigations stay in line with the solution delivery. How will you make an impact? Enterprise Analysis (mapping of business requirements to products to provide re-usable E2E solutions), Requirements Elicitation, solution architecture design, quality. Providing the High Level Solution Design for Financial Crime solutions deployed by Actimize, aligning business and functional requirements with Actimize product's capabilities. Providing the physical architecture and hardware requirements for solutions deployed by Actimize. Aligning strategic architecture design and principles with rest of the groups (such as product, implementation, and support). Lead and participate in developing and facilitating technical workshops for the solution at the start of the project. Requirements planning & Management, time and cost managements, risk management (technical and outline risks management strategies). Shape the evolution of Actimize' s product suite. Remain involved in development and deployment as a consultant to a PM. Consulting in key decision making of the project, that has an impact on Actimize integration, future releases and road maps. Work with Pre-sales with RFIs and RFPs. Have you got what it takes? Candidates must have a degree or above. Candidates must have proven and significant experience as a Solutions Architect with strong technical background in various technologies like Java, J2EE, C/C++/ C#, SQL etc In depth knowledge of SOA, Web services, MQ etc In depth of knowledge of cloud platforms (AWS, GCP, Azure), container technology and best practices Must have an in-depth knowledge about business and infrastructure architecture domains Experience with high volume enterprise solutions handling more than 50 transactions per second (TPS) in real time mode or more than 10 million records in batch. Good knowledge on IT delivery process (SDLC) Candidates should have practical experience of the Financial Services industry (banking, brokerage or insurance) Candidates must have customer facing experience, preferably in a Consulting or Professional Services capacity Strong written and verbal communication skills and experience of writing detailed specifications Should be a self-starter, team oriented and yet be able to work independently and creatively Able to thrive in a fast-paced environment and learn quickly Ability to travel approximately 30% of the time You will have an advantage if you also have: An enterprise certification, such as TOGAF would be advantageous. Prior knowledge of Actimize Solutions would be preferable. What's in it for you? Learn more about the Benefits at NICE Join an ever-growing, market-disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. About NICE NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NICE software managesmore than120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law. About NICE NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NICE software managesmore than120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Do you have any first-degree relatives (spouse, parent, child, sibling) that are currently employed by NICE or any of its subsidiaries? Have you ever worked at NICE or any of it's subsidiaries? Do you now or in the future require visa sponsorship? By checking this box, I agree to allow NICE to store and process my data for the purpose of considering my eligibility regarding my current application for employment. By checking this box, I agree to allow NICE to retain my data for future opportunities for employment for up to 365 days after the conclusion of consideration of my current application for employment.
Would you like to work on an industry leading high-performance computing platform? An opportunity is now available for a Senior HPC Software Engineer to provide computer science support, through development and deployment of software techniques and solutions. Location: Aldermaston, West Berkshire . We are located between Reading and Basingstoke, with plenty of onsite parking. Package: £52,000+ (depending on your suitability, qualifications, and level of experience) A relocation package may also be available with this role (terms & conditions apply). Closing Date : 30th May 2024 Key Responsibilities: Providing appropriate assistance for porting specific codes to new platforms Design, coding, testing, installation, and maintenance of software modules Production of suitable online documentation Interacting with vendors, universities, and US laboratories on leading-edge research Research level investigation of advanced novel techniques for solution of multi-physics problems Development of relevant benchmarks for assessing current and future systems Maintaining an awareness of current and future developments in the HPC field Who are we looking for? The ideal Senior HPC Software Engineer candidate will have a PhD or a BSc/MSc in Computer Science, Physics, Mathematics, or other numerate discipline plus at least 4 years relevant experience. Whilst not to be considered a checklist, we are interested in hearing from candidates who can demonstrate knowledge or experience in several of the following areas: The ability to programme in C, C++, Fortran, or a similar high-level language. Knowledge of computer architectures, in particular, parallel architectures and their applicability to running large scientific calculations. Familiarity with parallel programming concepts - both threading and MPI style parallelism. An understanding of software development life cycles. An interest in processing technologies: software, hardware, and algorithms together with their use and application. Experience of using debuggers and performance analysis tools would be advantageous. Knowledge of open-source software. Experience of working in Unix/Linux environment. Ability to capture software requirements and produce appropriate implementations. Software testing experience. Familiarity with scripting languages - e.g. , bash, python. Ability to write in clear and concise language on technical matters and summarise and present such material effectively. What will you get from us? As part of our People Promise, AWE ( one of the best 25 big companies to work for in the UK ) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (including Bank Holidays). 9-day working fortnight - every other Friday off work. Flexible working hours. Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time. Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services. A market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your own contribution). Life Assurance. Discounts - access to savings on a wide range of everyday spending savings. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site. Important things you need to know: You must be a British citizen who has been resident in the UK for the past 10 years. Interviews will be 90 minutes in length and will be held over Microsoft Teams. You will be required to prepare a 10-minute presentation in advance. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. Agencies: Please note that we do not out-source our recruitment
May 17, 2024
Full time
Would you like to work on an industry leading high-performance computing platform? An opportunity is now available for a Senior HPC Software Engineer to provide computer science support, through development and deployment of software techniques and solutions. Location: Aldermaston, West Berkshire . We are located between Reading and Basingstoke, with plenty of onsite parking. Package: £52,000+ (depending on your suitability, qualifications, and level of experience) A relocation package may also be available with this role (terms & conditions apply). Closing Date : 30th May 2024 Key Responsibilities: Providing appropriate assistance for porting specific codes to new platforms Design, coding, testing, installation, and maintenance of software modules Production of suitable online documentation Interacting with vendors, universities, and US laboratories on leading-edge research Research level investigation of advanced novel techniques for solution of multi-physics problems Development of relevant benchmarks for assessing current and future systems Maintaining an awareness of current and future developments in the HPC field Who are we looking for? The ideal Senior HPC Software Engineer candidate will have a PhD or a BSc/MSc in Computer Science, Physics, Mathematics, or other numerate discipline plus at least 4 years relevant experience. Whilst not to be considered a checklist, we are interested in hearing from candidates who can demonstrate knowledge or experience in several of the following areas: The ability to programme in C, C++, Fortran, or a similar high-level language. Knowledge of computer architectures, in particular, parallel architectures and their applicability to running large scientific calculations. Familiarity with parallel programming concepts - both threading and MPI style parallelism. An understanding of software development life cycles. An interest in processing technologies: software, hardware, and algorithms together with their use and application. Experience of using debuggers and performance analysis tools would be advantageous. Knowledge of open-source software. Experience of working in Unix/Linux environment. Ability to capture software requirements and produce appropriate implementations. Software testing experience. Familiarity with scripting languages - e.g. , bash, python. Ability to write in clear and concise language on technical matters and summarise and present such material effectively. What will you get from us? As part of our People Promise, AWE ( one of the best 25 big companies to work for in the UK ) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (including Bank Holidays). 9-day working fortnight - every other Friday off work. Flexible working hours. Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time. Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services. A market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your own contribution). Life Assurance. Discounts - access to savings on a wide range of everyday spending savings. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site. Important things you need to know: You must be a British citizen who has been resident in the UK for the past 10 years. Interviews will be 90 minutes in length and will be held over Microsoft Teams. You will be required to prepare a 10-minute presentation in advance. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. Agencies: Please note that we do not out-source our recruitment
Are you a top-tier Senior Infrastructure Engineer yearning for something more in your next role? When you join us, you will provide third-line support to site teams and projects on an established and large scale account in the intriguing world of Defence. Genuine career opportunity for a Systems Integration Engineer to cover both hardware and software support. You do need to be eligible for SC and DV Clearance for this role. Hybrid fixed with 3 days a week in Salisbury. We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities. What you'll be doing: Integration reports on new software and hardware entering the estate Package and distribute software components to the Enterprise using Microsoft Endpoint Configuration Manager (old term SCCM) Support of the corporate environment whilst maintaining its integrity Third-line support to site teams and projects Writing, reviewing and maintaining processes and procedures Work with business and security frameworks (ITIL, JSP, IMM What you'll bring: SCCM Administration - Software distribution, OS deployment and monthly Patches Scripting - PowerShell, VBS Software integration and compatibility testing In depth knowledge of : Group policy, and client end point Operating system build and delivery mechanisms Good RCA within a complex environment Software packaging knowledge Troubleshoot application packages It would be great if you had: Application sequencing Citrix Application virtualisation - APP-V, MED-V Endpoint device control Secure remote access ITIL v4 If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: PermanentLocation: Hybrid Fixed: 3 days in SalisburySecurity Clearance Level: Eligible for SC and DV ClearanceInternal Recruiter: JaneSalary: To £46KBenefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund Loved reading about this job and want to know more about us?Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
May 17, 2024
Full time
Are you a top-tier Senior Infrastructure Engineer yearning for something more in your next role? When you join us, you will provide third-line support to site teams and projects on an established and large scale account in the intriguing world of Defence. Genuine career opportunity for a Systems Integration Engineer to cover both hardware and software support. You do need to be eligible for SC and DV Clearance for this role. Hybrid fixed with 3 days a week in Salisbury. We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities. What you'll be doing: Integration reports on new software and hardware entering the estate Package and distribute software components to the Enterprise using Microsoft Endpoint Configuration Manager (old term SCCM) Support of the corporate environment whilst maintaining its integrity Third-line support to site teams and projects Writing, reviewing and maintaining processes and procedures Work with business and security frameworks (ITIL, JSP, IMM What you'll bring: SCCM Administration - Software distribution, OS deployment and monthly Patches Scripting - PowerShell, VBS Software integration and compatibility testing In depth knowledge of : Group policy, and client end point Operating system build and delivery mechanisms Good RCA within a complex environment Software packaging knowledge Troubleshoot application packages It would be great if you had: Application sequencing Citrix Application virtualisation - APP-V, MED-V Endpoint device control Secure remote access ITIL v4 If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: PermanentLocation: Hybrid Fixed: 3 days in SalisburySecurity Clearance Level: Eligible for SC and DV ClearanceInternal Recruiter: JaneSalary: To £46KBenefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund Loved reading about this job and want to know more about us?Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
We are hiring a Senior Staff Software Engineer/Principal Software Engineer for Databricks' Engineering team reporting to an Engineering Leader.You will be part of the Databricks engineering organization, working on one the most important products here within Databricks while working with teams that develop Databricks products and features for thousands of enterprises worldwide as well. As a software engineer, you will join as a founding member of our Berlin site (fully remote) but really as a founding team for our multi-year journey to achieve our Lakehouse vision. You will be involved in the entire development cycle and exemplify all core Databricks values (own-it, data decide, teamwork, customer-obsessed). Key Characteristics As an engineer at Databricks, you will build the next generation distributed data storage and processing systems that can outperform specialized SQL query engines in relational query performance, yet provide the expressiveness and programming abstractions to support diverse workloads ranging from ETL to data science. Job Description At Databricks, we are obsessed with enabling data teams to solve the world's toughest problems, from security threat detection to cancer drug development. We do this by building and running the world's best data and AI infrastructure platform, so our customers can focus on the high value challenges that are central to their own missions. Our engineering teams build highly technical products that fulfill real, important needs in the world. We develop and operate one of the largest scale software platforms. The fleet consists of millions of virtual machines, generating terabytes of logs and processing exabytes of data per day. At our scale, we regularly observe cloud hardware, network, and operating system faults, and our software must gracefully shield our customers from any of the above. The Impact you will have: Solve real business needs at large scale by applying your software engineering. Deliver a highly scalable, available, and fault-tolerant engine processing hundreds of TB of data daily across thousands of customers Low level systems debugging, performance measurement & optimization on large production clusters. Build architecture design, influence product roadmap, and take ownership and responsibility over new projects. Introduce tools to allow greater automation and operability of services. Use your deep experience to help prevent and investigate production issues. Plan and lead complicated technical projects that work with several teams within the company. Contribute as a Technical Team Lead by mentoring others, lead sprint planning, delegating work and assignments to team members and participate in project planning. What we look for: 15+ years industry experience building and supporting large-scale distributed systems. Comfortable working towards a multi-year vision with incremental deliverables. Motivated by delivering customer value and impact. Strong foundation in algorithms and data structures and their real-world use cases. Experience driving company initiatives towards customer satisfaction. BS/MS/PhD in Computer Science or related majors, or equivalent experience. Comprehensive health coverage including medical, dental, and vision Equity awards Flexible time off Paid parental leave Family Planning Gym reimbursement Employee Assistance Program (EAP) Mental wellness resources About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook .
May 17, 2024
Full time
We are hiring a Senior Staff Software Engineer/Principal Software Engineer for Databricks' Engineering team reporting to an Engineering Leader.You will be part of the Databricks engineering organization, working on one the most important products here within Databricks while working with teams that develop Databricks products and features for thousands of enterprises worldwide as well. As a software engineer, you will join as a founding member of our Berlin site (fully remote) but really as a founding team for our multi-year journey to achieve our Lakehouse vision. You will be involved in the entire development cycle and exemplify all core Databricks values (own-it, data decide, teamwork, customer-obsessed). Key Characteristics As an engineer at Databricks, you will build the next generation distributed data storage and processing systems that can outperform specialized SQL query engines in relational query performance, yet provide the expressiveness and programming abstractions to support diverse workloads ranging from ETL to data science. Job Description At Databricks, we are obsessed with enabling data teams to solve the world's toughest problems, from security threat detection to cancer drug development. We do this by building and running the world's best data and AI infrastructure platform, so our customers can focus on the high value challenges that are central to their own missions. Our engineering teams build highly technical products that fulfill real, important needs in the world. We develop and operate one of the largest scale software platforms. The fleet consists of millions of virtual machines, generating terabytes of logs and processing exabytes of data per day. At our scale, we regularly observe cloud hardware, network, and operating system faults, and our software must gracefully shield our customers from any of the above. The Impact you will have: Solve real business needs at large scale by applying your software engineering. Deliver a highly scalable, available, and fault-tolerant engine processing hundreds of TB of data daily across thousands of customers Low level systems debugging, performance measurement & optimization on large production clusters. Build architecture design, influence product roadmap, and take ownership and responsibility over new projects. Introduce tools to allow greater automation and operability of services. Use your deep experience to help prevent and investigate production issues. Plan and lead complicated technical projects that work with several teams within the company. Contribute as a Technical Team Lead by mentoring others, lead sprint planning, delegating work and assignments to team members and participate in project planning. What we look for: 15+ years industry experience building and supporting large-scale distributed systems. Comfortable working towards a multi-year vision with incremental deliverables. Motivated by delivering customer value and impact. Strong foundation in algorithms and data structures and their real-world use cases. Experience driving company initiatives towards customer satisfaction. BS/MS/PhD in Computer Science or related majors, or equivalent experience. Comprehensive health coverage including medical, dental, and vision Equity awards Flexible time off Paid parental leave Family Planning Gym reimbursement Employee Assistance Program (EAP) Mental wellness resources About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook .
Reporting to: Group Technical Manager - Controls Location: Crawley - Hybrid Package: Salary dependent on experience up to £60k, Company Bonus Scheme, 25 days annual leave, Pension, Health Assured EAP, People Value discount platform for supermarkets, high street retailers and more. At Volution Group plc , our purpose is to provide healthy indoor air, sustainably via our Ventilation Products and Services. Volution Group plc is listed on the London Stock Exchange and is a constituent of the FTSE250 index. We have legal entities or business operations in 14 countries. We seek to grow via both organic means and acquisitions, and have completed more than 20 acquisitions in the past 10 years. Role Profile: To work within the Technical team as a Senior Electronics Design Engineer ,designing Electronic hardware and firmware solutions to facilitate the development on new products. Working with the Engineering team, you will be responsible for cradle to grave development and documentation to meet the requirements of the Product Design Specification. In addition, you'll carry out associated engineering and project tasks to maintain existing product as required. To be successful in this role you will require: Minimum 5 years industry experience in hardware & firmware development for embedded systems and controls. Degree qualified in Electronic and Firmware Engineering/related subject Proficiency in schematic capture and PCB layout tools like Orcad/PADS/Altium is required (Altium preferred) Design of circuits containing embedded processors, Ethernet, PWM, BLE/WiFi & Displays. Firmware development in C and C++. Ability to write comprehensive technical design documentation. Experience with STM32 and ESP32 micro advantageous. Experience with manufacturing techniques and design for manufacturing concepts. Experience in handover and management of designs in production. Excellent hardware troubleshooting skills. Able to support/debug system integration Proficient in use of relevant Design tools As the Senior Electronics Design Engineer, your areas of responsibility will include; 1.Design and develop controls to deliver new products to market as per product requirements including; Design, test and support documentation Prototype builds Schematic, PCB layout creation Firmware development Design and develop Production test equipment when needed Support product training during product introduction phase 2.Plan and execute feasibility projects as required 3.Project manage small project as required. Equal opportunities: All current employees and potential employees are provided equal employment opportunities by Volution Group Plc.
May 17, 2024
Full time
Reporting to: Group Technical Manager - Controls Location: Crawley - Hybrid Package: Salary dependent on experience up to £60k, Company Bonus Scheme, 25 days annual leave, Pension, Health Assured EAP, People Value discount platform for supermarkets, high street retailers and more. At Volution Group plc , our purpose is to provide healthy indoor air, sustainably via our Ventilation Products and Services. Volution Group plc is listed on the London Stock Exchange and is a constituent of the FTSE250 index. We have legal entities or business operations in 14 countries. We seek to grow via both organic means and acquisitions, and have completed more than 20 acquisitions in the past 10 years. Role Profile: To work within the Technical team as a Senior Electronics Design Engineer ,designing Electronic hardware and firmware solutions to facilitate the development on new products. Working with the Engineering team, you will be responsible for cradle to grave development and documentation to meet the requirements of the Product Design Specification. In addition, you'll carry out associated engineering and project tasks to maintain existing product as required. To be successful in this role you will require: Minimum 5 years industry experience in hardware & firmware development for embedded systems and controls. Degree qualified in Electronic and Firmware Engineering/related subject Proficiency in schematic capture and PCB layout tools like Orcad/PADS/Altium is required (Altium preferred) Design of circuits containing embedded processors, Ethernet, PWM, BLE/WiFi & Displays. Firmware development in C and C++. Ability to write comprehensive technical design documentation. Experience with STM32 and ESP32 micro advantageous. Experience with manufacturing techniques and design for manufacturing concepts. Experience in handover and management of designs in production. Excellent hardware troubleshooting skills. Able to support/debug system integration Proficient in use of relevant Design tools As the Senior Electronics Design Engineer, your areas of responsibility will include; 1.Design and develop controls to deliver new products to market as per product requirements including; Design, test and support documentation Prototype builds Schematic, PCB layout creation Firmware development Design and develop Production test equipment when needed Support product training during product introduction phase 2.Plan and execute feasibility projects as required 3.Project manage small project as required. Equal opportunities: All current employees and potential employees are provided equal employment opportunities by Volution Group Plc.
1st/2nd Line Support Technician My client, one of the UKs most rapidly growing Law Firms, are looking to expand their IT Support Team and are in search of a technically skilled, fast thinking, 1st/2nd Line Technician to join their team and provide internal support. Role: 1st/2nd Line Support Technician Salary: up to 25,000 DOE Location: Birmingham - (Hybrid / Remote) Daily Responsibilities: Provide technical support for issues with emails, PDFs, onboarding new users and decommissioning users. Provide technical support for a bespoke tech platform - training is provided on this platform. Escalating any complex issues for the senior team to resolve. Administering support for new users - onboarding, setting up with the software, and work equipment, providing extensive training on how to use efficiently. Resolve any 1st/2nd tier connectivity issues that occur. Skills Required: Previous experience within a role providing Technical Support - experience with the Legal Sector is beneficial but not essential! Experience within Office 365 applications - SharePoint experience essential! Experience providing efficient REMOTE support to users and consistently maintaining high level customer service - a dynamic and flexible approach to your work. Great, friendly, telephone manner, especially with non-technical users! Windows Server, Active Directory - User Management, Group Policies Networking protocols - DNS, DHCP, TCP/IP Azure / Entra ID - MS Intune not essential but would be great! MDM / Laptop Hardware - Experience deploying new user equipment. This role is a fantastic opportunity to get involved within one of the UKs most innovative and fast-growing Law Firms - get the applications in! If you would like to learn more about this role don't hesitate to drop me a message or give me a call! Locations: Birmingham, Walsall, Dudley, Solihull, Edgbaston, Tyseley, Marston Green, Wolverhampton, Key Words: 1st Line, 2nd Line, 1st/2nd Line Support, IT Technician, IT Engineer, Office 365, Sharepoint, Azure, Intune, Cloud, Technical Support, Remote Support
May 17, 2024
Full time
1st/2nd Line Support Technician My client, one of the UKs most rapidly growing Law Firms, are looking to expand their IT Support Team and are in search of a technically skilled, fast thinking, 1st/2nd Line Technician to join their team and provide internal support. Role: 1st/2nd Line Support Technician Salary: up to 25,000 DOE Location: Birmingham - (Hybrid / Remote) Daily Responsibilities: Provide technical support for issues with emails, PDFs, onboarding new users and decommissioning users. Provide technical support for a bespoke tech platform - training is provided on this platform. Escalating any complex issues for the senior team to resolve. Administering support for new users - onboarding, setting up with the software, and work equipment, providing extensive training on how to use efficiently. Resolve any 1st/2nd tier connectivity issues that occur. Skills Required: Previous experience within a role providing Technical Support - experience with the Legal Sector is beneficial but not essential! Experience within Office 365 applications - SharePoint experience essential! Experience providing efficient REMOTE support to users and consistently maintaining high level customer service - a dynamic and flexible approach to your work. Great, friendly, telephone manner, especially with non-technical users! Windows Server, Active Directory - User Management, Group Policies Networking protocols - DNS, DHCP, TCP/IP Azure / Entra ID - MS Intune not essential but would be great! MDM / Laptop Hardware - Experience deploying new user equipment. This role is a fantastic opportunity to get involved within one of the UKs most innovative and fast-growing Law Firms - get the applications in! If you would like to learn more about this role don't hesitate to drop me a message or give me a call! Locations: Birmingham, Walsall, Dudley, Solihull, Edgbaston, Tyseley, Marston Green, Wolverhampton, Key Words: 1st Line, 2nd Line, 1st/2nd Line Support, IT Technician, IT Engineer, Office 365, Sharepoint, Azure, Intune, Cloud, Technical Support, Remote Support
Who are we? Our mission is to scale intelligence to serve humanity. We're training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what's best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products. Join us on our mission and shape the future! Why this role? Cohere For AI (C4AI) is the dedicated research arm of Cohere. We work at the frontier of AI progress with the goal of solving cutting-edge scientific problems. We see contributions to top-tier conferences and publications in journals as an important part of our work, but also drive the creation of new research spaces and breakthroughs that change where, how and by whom research is done. Our mission is to solve complex machine-learning problems at the edge of what is currently technically possible. Cohere For AI has both a full-time research staff which builds the next generation of large scale machine learning models and an open science initiative that supports collaborative research across institutions and creates paths of access for independent researchers. In this role, as a Machine learning Engineer, you work mainly on creating great libraries and usability for open research releases. This includes trained models, large-scale datasets, tools/libraries, and accessible walk-throughs of scientific research and technical breakthroughs. You are excited to be creative and create artifacts that make research models and open weights accessible to users and contributors of the broad open-source machine-learning ecosystem. An essential aspect of this role is engaging with the wider open-source ML ecosystem, interacting with and learning from its users and contributors. Your responsibilities will include collaborating with researchers, ML practitioners and data scientists, making our research models accessible and intuitive to use on Huggingface, Kaggle answering queries and encouraging contributions and research extensions to released work via GitHub and our open science community. As a machine learning engineer focused on open source, you will: • Support open release of scientific artifacts, make models highly optimized and usable for developer hardware. • Establish best practices and processes for open source releases. You are excited to make our releases accessible and easy to use to the widest possible range of users by testing regularly usability, creating easy to use guides and promoting best practices in responsible use. • Review and triage public issues, questions, and pull requests. • Develop and integrate software to support the open source release process. • Show creativity with how you make our models and research insights accessible and delightful to a wide variety of developers. You may be a good fit if you: • 3 years of model training, deployment, and maintenance in a production environment. • Strong skills in NLP and deep learning. • Experience scaling products at hyper-growth startup. • Strong written and verbal communication skills. • Proficiency in Python and related ML frameworks such as Tensorflow, TF-Serving, JAX, Pytorch and XLA/MLIR. • Excitement and interest in efficiency techniques to make open science more usable under compute constraints. • Experience using large-scale distributed training and inference. • Strong mentorship, communication, and problem-solving skills. • A demonstrated passion for applied ML models and products. If some of the above doesn't line up perfectly with your experience, we still encourage you to apply! If you consider yourself a thoughtful worker, a lifelong learner, and a kind and playful team member, Cohere is the place for you. We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants of all kinds and are committed to providing an equal opportunity process. Cohere provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs. Our Perks: An open and inclusive culture and work environment Work closely with a team on the cutting edge of AI research Weekly lunch stipend, in-office lunches & snacks Full health and dental benefits, including a separate budget to take care of your mental health 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement Remote-flexible, offices in Toronto, New York, San Francisco and London and co-working stipend ️ 6 weeks of vacation Note: This post is co-authored by both Cohere humans and Cohere technology Company: Cohere Qualifications: Language requirements: Specific requirements: Educational level: Level of experience (years): Senior (5+ years of experience) Tagged as: Industry , Machine Learning , NLP , United Kingdom
May 17, 2024
Full time
Who are we? Our mission is to scale intelligence to serve humanity. We're training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what's best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products. Join us on our mission and shape the future! Why this role? Cohere For AI (C4AI) is the dedicated research arm of Cohere. We work at the frontier of AI progress with the goal of solving cutting-edge scientific problems. We see contributions to top-tier conferences and publications in journals as an important part of our work, but also drive the creation of new research spaces and breakthroughs that change where, how and by whom research is done. Our mission is to solve complex machine-learning problems at the edge of what is currently technically possible. Cohere For AI has both a full-time research staff which builds the next generation of large scale machine learning models and an open science initiative that supports collaborative research across institutions and creates paths of access for independent researchers. In this role, as a Machine learning Engineer, you work mainly on creating great libraries and usability for open research releases. This includes trained models, large-scale datasets, tools/libraries, and accessible walk-throughs of scientific research and technical breakthroughs. You are excited to be creative and create artifacts that make research models and open weights accessible to users and contributors of the broad open-source machine-learning ecosystem. An essential aspect of this role is engaging with the wider open-source ML ecosystem, interacting with and learning from its users and contributors. Your responsibilities will include collaborating with researchers, ML practitioners and data scientists, making our research models accessible and intuitive to use on Huggingface, Kaggle answering queries and encouraging contributions and research extensions to released work via GitHub and our open science community. As a machine learning engineer focused on open source, you will: • Support open release of scientific artifacts, make models highly optimized and usable for developer hardware. • Establish best practices and processes for open source releases. You are excited to make our releases accessible and easy to use to the widest possible range of users by testing regularly usability, creating easy to use guides and promoting best practices in responsible use. • Review and triage public issues, questions, and pull requests. • Develop and integrate software to support the open source release process. • Show creativity with how you make our models and research insights accessible and delightful to a wide variety of developers. You may be a good fit if you: • 3 years of model training, deployment, and maintenance in a production environment. • Strong skills in NLP and deep learning. • Experience scaling products at hyper-growth startup. • Strong written and verbal communication skills. • Proficiency in Python and related ML frameworks such as Tensorflow, TF-Serving, JAX, Pytorch and XLA/MLIR. • Excitement and interest in efficiency techniques to make open science more usable under compute constraints. • Experience using large-scale distributed training and inference. • Strong mentorship, communication, and problem-solving skills. • A demonstrated passion for applied ML models and products. If some of the above doesn't line up perfectly with your experience, we still encourage you to apply! If you consider yourself a thoughtful worker, a lifelong learner, and a kind and playful team member, Cohere is the place for you. We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants of all kinds and are committed to providing an equal opportunity process. Cohere provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs. Our Perks: An open and inclusive culture and work environment Work closely with a team on the cutting edge of AI research Weekly lunch stipend, in-office lunches & snacks Full health and dental benefits, including a separate budget to take care of your mental health 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement Remote-flexible, offices in Toronto, New York, San Francisco and London and co-working stipend ️ 6 weeks of vacation Note: This post is co-authored by both Cohere humans and Cohere technology Company: Cohere Qualifications: Language requirements: Specific requirements: Educational level: Level of experience (years): Senior (5+ years of experience) Tagged as: Industry , Machine Learning , NLP , United Kingdom
We want clients for the long haul. We're honest, transparent and fair, and we pull out all the stops so our clients know we're a rock they can always lean on. We want to compete on quality not price. That's why it's vital we all keep our knowledge up to date, jump on the opportunity to learn something new and help our colleagues master new skills. We want happy staff. I believe people who see opportunities ahead of them feel motivated, and that people whose managers listen to their ideas and praise their achievements feel fulfilled. We design computer and technology systems, meaning we plan everything from the hardware to the wiring to the software and hosting in the cloud. We also carry out the installation work, providing all the equipment and setting it up. We do this for schools and other large organisations at the building stage, or when major expansion or change is happening. We work a lot with the Department for Education and with major building companies. We are also the managed services provider through our IT helpdesk and onsite engineers for hundreds of businesses, schools and other organisations around the UK. We supply new equipment when they need it and we keep everything working. We have customers throughout the country, and employees located to support them. Job Description: The Junior Pre-Sales specialist role matters because you will be a supporting our dynamic IT organization, working at the intersection of client engagement and solution design. Your role is essential in shaping the success of our clients through effective pre-sales support working to ensure our customers get the best possible solution that meets their requirements. Our customers range from our small to medium business customers through to delivering key services in our education sector, ensuring the primary and secondary schools across our portfolio are operational ensuring they can deliver lessons to the next generation. Key Duties: Collaborate with senior architects, project managers, and other stakeholders to understand client requirements and objectives. Assist in the design and development of comprehensive solutions that align with client needs and industry best practices. Create technical documentation, including system architecture diagrams, specifications, and implementation plans. Support the sales team in pre-sales activities, including the creation of solution presentations, demonstrations, and proposal development. Participate in client meetings and workshops to gather requirements, provide technical guidance, and address questions or concerns. Assist in the evaluation and selection of technologies, platforms, and tools to support solution development and deployment. Stay abreast of emerging technologies, trends, and best practices in the field of solution architecture. Requirements: Previous experience in software development, systems engineering, or a similar technical role is preferred but not required. Familiarity with cloud computing platforms (e.g., Microsoft 365, Google Cloud) and associated services. Excellent problem-solving and analytical skills, with a keen attention to detail. Effective communication and interpersonal skills, with the ability to convey technical concepts to nontechnical stakeholders. Ability to work effectively both independently and as part of a team. Enthusiasm for learning new technologies and methodologies. Relevant certifications Entry Requirements: Standard entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role) Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or above Experience with using Excel and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: Private health Pension 25 days holiday Innovative, growing business with an excellent reputation Part of a larger and expanding IT Services Group offering future career opportunities Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 17, 2024
Full time
We want clients for the long haul. We're honest, transparent and fair, and we pull out all the stops so our clients know we're a rock they can always lean on. We want to compete on quality not price. That's why it's vital we all keep our knowledge up to date, jump on the opportunity to learn something new and help our colleagues master new skills. We want happy staff. I believe people who see opportunities ahead of them feel motivated, and that people whose managers listen to their ideas and praise their achievements feel fulfilled. We design computer and technology systems, meaning we plan everything from the hardware to the wiring to the software and hosting in the cloud. We also carry out the installation work, providing all the equipment and setting it up. We do this for schools and other large organisations at the building stage, or when major expansion or change is happening. We work a lot with the Department for Education and with major building companies. We are also the managed services provider through our IT helpdesk and onsite engineers for hundreds of businesses, schools and other organisations around the UK. We supply new equipment when they need it and we keep everything working. We have customers throughout the country, and employees located to support them. Job Description: The Junior Pre-Sales specialist role matters because you will be a supporting our dynamic IT organization, working at the intersection of client engagement and solution design. Your role is essential in shaping the success of our clients through effective pre-sales support working to ensure our customers get the best possible solution that meets their requirements. Our customers range from our small to medium business customers through to delivering key services in our education sector, ensuring the primary and secondary schools across our portfolio are operational ensuring they can deliver lessons to the next generation. Key Duties: Collaborate with senior architects, project managers, and other stakeholders to understand client requirements and objectives. Assist in the design and development of comprehensive solutions that align with client needs and industry best practices. Create technical documentation, including system architecture diagrams, specifications, and implementation plans. Support the sales team in pre-sales activities, including the creation of solution presentations, demonstrations, and proposal development. Participate in client meetings and workshops to gather requirements, provide technical guidance, and address questions or concerns. Assist in the evaluation and selection of technologies, platforms, and tools to support solution development and deployment. Stay abreast of emerging technologies, trends, and best practices in the field of solution architecture. Requirements: Previous experience in software development, systems engineering, or a similar technical role is preferred but not required. Familiarity with cloud computing platforms (e.g., Microsoft 365, Google Cloud) and associated services. Excellent problem-solving and analytical skills, with a keen attention to detail. Effective communication and interpersonal skills, with the ability to convey technical concepts to nontechnical stakeholders. Ability to work effectively both independently and as part of a team. Enthusiasm for learning new technologies and methodologies. Relevant certifications Entry Requirements: Standard entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role) Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or above Experience with using Excel and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: Private health Pension 25 days holiday Innovative, growing business with an excellent reputation Part of a larger and expanding IT Services Group offering future career opportunities Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Job Title / Position: Senior Firmware Development Engineer Job Ref no: FE - KS Position Type: Permanent Branch Location: Recruitment agency in Corby Work Location: Northampton Salary: Up to £60,000 Shifts / Hours: Flexible working hours, 37.5 hours a week Job Description: We are looking for an experienced Firmware Development Engineer to play a pivotal role in advancing our product development projects which aid governments in safeguarding their citizens. This is an opportunity to develop your career with a company that cares about your development and recognises your contributions. Hours: 37.5 hours a week Flexible working hours Benefits: Up to 38 days of annual leave (including Bank Holidays) after 5 years of service Comprehensive travel insurance for you and your family 4% pension contribution match Employee share scheme Free annual flu vaccination Duties: Being the main point of contact for all technical aspects from design, development, and manufacture Ability to pick-up projects already in-progress and work on fully developed codes Working to deadlines and schedules Self-driven and results orientated Responsible for controlling personal workload and identifying any further resource need Ability to work independently and as part of a team Requirements and qualifications: 10 years industry experience or BEng Degree in Electrical & Electronic Engineering or the equivalent with minimum 7 years of experience Ability to demonstrate previous product development from concept through to production Strong experience with microcontroller device firmware development for STM32/PIC Multi-platform experienced (PIC, ARM, Atmel AVR, LoRa ) Expertise in debugging and improving complex software systems Experience interfacing with embedded hardware using protocols such as UART, I2C, SPI, RS232, USB, Ethernet Experience with designing, developing and verifying electronic schematics advantageous Quest Employment acts as an employment agency for permanent recruitment and as an employment business for temporary recruitment. Date Advertised: 30 April 2024 Date Closes: 31 May 2024 email protected
May 17, 2024
Full time
Job Title / Position: Senior Firmware Development Engineer Job Ref no: FE - KS Position Type: Permanent Branch Location: Recruitment agency in Corby Work Location: Northampton Salary: Up to £60,000 Shifts / Hours: Flexible working hours, 37.5 hours a week Job Description: We are looking for an experienced Firmware Development Engineer to play a pivotal role in advancing our product development projects which aid governments in safeguarding their citizens. This is an opportunity to develop your career with a company that cares about your development and recognises your contributions. Hours: 37.5 hours a week Flexible working hours Benefits: Up to 38 days of annual leave (including Bank Holidays) after 5 years of service Comprehensive travel insurance for you and your family 4% pension contribution match Employee share scheme Free annual flu vaccination Duties: Being the main point of contact for all technical aspects from design, development, and manufacture Ability to pick-up projects already in-progress and work on fully developed codes Working to deadlines and schedules Self-driven and results orientated Responsible for controlling personal workload and identifying any further resource need Ability to work independently and as part of a team Requirements and qualifications: 10 years industry experience or BEng Degree in Electrical & Electronic Engineering or the equivalent with minimum 7 years of experience Ability to demonstrate previous product development from concept through to production Strong experience with microcontroller device firmware development for STM32/PIC Multi-platform experienced (PIC, ARM, Atmel AVR, LoRa ) Expertise in debugging and improving complex software systems Experience interfacing with embedded hardware using protocols such as UART, I2C, SPI, RS232, USB, Ethernet Experience with designing, developing and verifying electronic schematics advantageous Quest Employment acts as an employment agency for permanent recruitment and as an employment business for temporary recruitment. Date Advertised: 30 April 2024 Date Closes: 31 May 2024 email protected
Job Title / Position: Senior Firmware Development Engineer Job Ref no: FE - KS Position Type: Permanent Branch Location: Recruitment agency in Corby Work Location: Northampton Salary: Up to £60,000 Shifts / Hours: Flexible working hours, 37.5 hours a week Job Description: We are looking for an experienced Firmware Development Engineer to play a pivotal role in advancing our product development projects which aid governments in safeguarding their citizens. This is an opportunity to develop your career with a company that cares about your development and recognises your contributions. Hours: 37.5 hours a week Flexible working hours Benefits: Up to 38 days of annual leave (including Bank Holidays) after 5 years of service Comprehensive travel insurance for you and your family 4% pension contribution match Employee share scheme Free annual flu vaccination Duties: Being the main point of contact for all technical aspects from design, development, and manufacture Ability to pick-up projects already in-progress and work on fully developed codes Working to deadlines and schedules Self-driven and results orientated Responsible for controlling personal workload and identifying any further resource need Ability to work independently and as part of a team Requirements and qualifications: 10 years industry experience or BEng Degree in Electrical & Electronic Engineering or the equivalent with minimum 7 years of experience Ability to demonstrate previous product development from concept through to production Strong experience with microcontroller device firmware development for STM32/PIC Multi-platform experienced (PIC, ARM, Atmel AVR, LoRa ) Expertise in debugging and improving complex software systems Experience interfacing with embedded hardware using protocols such as UART, I2C, SPI, RS232, USB, Ethernet Experience with designing, developing and verifying electronic schematics advantageous Quest Employment acts as an employment agency for permanent recruitment and as an employment business for temporary recruitment. Date Advertised: 30 April 2024 Date Closes: 31 May 2024 email protected
May 16, 2024
Full time
Job Title / Position: Senior Firmware Development Engineer Job Ref no: FE - KS Position Type: Permanent Branch Location: Recruitment agency in Corby Work Location: Northampton Salary: Up to £60,000 Shifts / Hours: Flexible working hours, 37.5 hours a week Job Description: We are looking for an experienced Firmware Development Engineer to play a pivotal role in advancing our product development projects which aid governments in safeguarding their citizens. This is an opportunity to develop your career with a company that cares about your development and recognises your contributions. Hours: 37.5 hours a week Flexible working hours Benefits: Up to 38 days of annual leave (including Bank Holidays) after 5 years of service Comprehensive travel insurance for you and your family 4% pension contribution match Employee share scheme Free annual flu vaccination Duties: Being the main point of contact for all technical aspects from design, development, and manufacture Ability to pick-up projects already in-progress and work on fully developed codes Working to deadlines and schedules Self-driven and results orientated Responsible for controlling personal workload and identifying any further resource need Ability to work independently and as part of a team Requirements and qualifications: 10 years industry experience or BEng Degree in Electrical & Electronic Engineering or the equivalent with minimum 7 years of experience Ability to demonstrate previous product development from concept through to production Strong experience with microcontroller device firmware development for STM32/PIC Multi-platform experienced (PIC, ARM, Atmel AVR, LoRa ) Expertise in debugging and improving complex software systems Experience interfacing with embedded hardware using protocols such as UART, I2C, SPI, RS232, USB, Ethernet Experience with designing, developing and verifying electronic schematics advantageous Quest Employment acts as an employment agency for permanent recruitment and as an employment business for temporary recruitment. Date Advertised: 30 April 2024 Date Closes: 31 May 2024 email protected
Mission The way businesses buy software and services is completely broken. Whether it's SaaS, hardware, or contractors, the average B2B purchase takes over 3 months , requires 50+ emails , and involves multiple different stakeholders (IT, Legal, InfoSec, Finance, etc.). No one likes the way it is and it's slowing businesses down. Omnea's platform handles the entire purchasing process : giving employees an easy place to make requests (Intake), managing the necessary approvals for the purchase to be made (Approvals Engine), and automating all renewals management & supplier risk assessments. And Omnea gives finance & procurement leaders visibility into how money is being spent. Given the current market downturn & increased focus on capital efficiency, there has never been a more vital time for businesses to use Omnea and get control of their spend. This is Spend Control 2.0 - built for tougher times. We are looking for an experienced & exceptional product leader to be our Head of Product. You will own how we shape and ship our product, from scoping features all the way to crafting the longer term product strategy, and later building out our product function as we scale. You'll be joining us at the most exciting possible time. We raised an initial $5m from two tier 1 VCs & 30+ renowned founders, and we've spent the past 18 months building & deploying our platform to many of the greatest tech companies out there (Lookout, McAfee, Onfido, Typeform, Tractable, etc.), all whilst managing to stay lean & operate efficiently. We've built an incredible & passionate team - every member was a top performer at their previous business (Cazoo, Primer, Freetrade etc.), and I went on a similar journey with Tessian six years ago, driving revenue from $0-30m+ ARR, and from pre-seed to Series C (Sequoia, Accel, etc.). Now we need someone to own everything 'Product', ensuring we remain a product-led business. There are no limits to this role, and we expect this person to be a future leader at Omnea and to help us scale into one of Europe's leading tech businesses. Co-Founder & CEO What can you expect? You'll be the first product hire and the product leader at one of Europe's fastest growing early-stage B2B SaaS companies, working alongside an experienced team who have done this before and worked with the best companies & investors out there. Shape the product Customer focus: We have amazing customers who love our product & are highly invested in the future of Omnea's platform. You will put our customers at the centre of all product discussions, building a deep understanding of their needs Product strategy & vision: Once you're ramped in the role, you will be the key decision-maker, working with our CEO to decide what we build next. You'll help to drive the company strategy with your insights from Customers and the Customer & Sales teams, evaluating which modules & features are most impactful as we expand our ICP and grow into new markets Commercial focus: You will work closely with our Sales & Customer leaders to help them sell, deploy, and support the product as we scale. You'll also work on our initial product marketing strategy, communicating product updates internally & externally Ship the product Product scoping: You'll ensure that everything we build is well-scoped and has clearly defined requirements. You'll keep a keen eye on business value and will constantly make trade-offs when prioritising growth vs improvements, clearly articulating your research, opinions and decision-making process Product process: You'll be responsible for the entire product development lifecycle from discovery to launch, ensuring we are delivering high-quality features on time. This includes working closely with our Engineering Leaders in managing, prioritising and maintaining the product backlog. You'll also define & own our product success metrics Scaling the function: You'll set the groundwork for the expansion of the product function, and as we scale, you'll build out the team Keep everyone aligned & ensure we are a 'product-led' company: You'll collaborate closely with everyone to bring transparency and clarity to our product roadmap, both the 'now' and our future vision. You'll ensure alignment across the org and drive accountability for how we deliver our next product iterations Being part of the early Omnea team and going after this multi-billion dollar problem space is the ideal opportunity for anyone looking to get in at the very start of something huge. Founder, GoCardless If you've ever built a company you know Omnea is solving a critical pain point. This could be an entirely new category in enterprise SaaS. Ex-COO, Stripe Omnea is a long awaited disruption in a critical problem space. Their focus on quality product design and engineering, combined with a gigantic market opportunity, makes this an amazing career choice. Founder and CEO, Vercel This is an incredible opportunity to learn how to scale a business & go on the journey of a lifetime. All under the guidance of someone who had to learn the hard way and succeeded. Omnea is building something very special. Founder CEO, Tessian About you You have 6+ years of experience in product management building exceptional B2B SaaS products, 3+ years of these being in a leadership position. You have operated 'full stack' and have experience scoping, building, and shipping complex & beautiful products. Experience with our specific market is not necessary, as long as you have the appetite to learn! You have played a key role in building something from an early stage in high calibre environments, whether that's a product, team, or company. It's likely you've been the first / most senior product manager or leader at another tech start-up / scale-up and now want to go on the journey of taking a product & business from the early stages to scale You are highly analytical, naturally data-driven, and have great product intuition. You are able to digest customer feedback & inputs, and can put yourself in the shoes of the customer to help guide teams on what & how to build. You rely heavily on your product intuition, excellent design taste and you develop strong opinions on what a great user experience looks & feels like You have high technical literacy and a commercial mindset. You can assess the technical feasibility of proposed product features at a high level and have a great sense of the optimal UX, while being able to understand the commercial value they will bring to help You have a bias for action and a reputation for getting things done. You like to get your hands dirty, move at pace, and make an impact, rather than only talking in frameworks or theories You're an outstanding communicator; verbal, written, and when presenting. You can convey complex ideas with clarity to any audience and are excellent at building rapport & driving change. You're not afraid to stand your ground but can 'disagree and commit' when needed You're ambitious, competitive, and care a lot about your career. You are probably happiest when working hard and solving challenging problems for customers. You have incredibly high standards and take pride in whatever you are working on. You know this requires dedication & some sacrifice but you think it's worth it You want to be part of building a business and to be entrepreneurial. More broadly, you have the ability and/or appetite to get stuck into anything that can drive an early-stage business forward. You want to rise faster than would be possible in any 'normal' career and you're happy to roll up your sleeves and do whatever's required. FYI, we've signed up to the Future Founder Promise At Omnea, we embrace diversity. To build a product that's loved by everyone, we need a team with all sorts of backgrounds, experiences, and perspectives. We encourage you to apply even if your experience doesn't quite match the full job spec! And regardless of your race, religion, colour, gender, or anything else! If you want to chat about Omnea & think you could be a good fit, please contact us at to arrange a call.
May 16, 2024
Full time
Mission The way businesses buy software and services is completely broken. Whether it's SaaS, hardware, or contractors, the average B2B purchase takes over 3 months , requires 50+ emails , and involves multiple different stakeholders (IT, Legal, InfoSec, Finance, etc.). No one likes the way it is and it's slowing businesses down. Omnea's platform handles the entire purchasing process : giving employees an easy place to make requests (Intake), managing the necessary approvals for the purchase to be made (Approvals Engine), and automating all renewals management & supplier risk assessments. And Omnea gives finance & procurement leaders visibility into how money is being spent. Given the current market downturn & increased focus on capital efficiency, there has never been a more vital time for businesses to use Omnea and get control of their spend. This is Spend Control 2.0 - built for tougher times. We are looking for an experienced & exceptional product leader to be our Head of Product. You will own how we shape and ship our product, from scoping features all the way to crafting the longer term product strategy, and later building out our product function as we scale. You'll be joining us at the most exciting possible time. We raised an initial $5m from two tier 1 VCs & 30+ renowned founders, and we've spent the past 18 months building & deploying our platform to many of the greatest tech companies out there (Lookout, McAfee, Onfido, Typeform, Tractable, etc.), all whilst managing to stay lean & operate efficiently. We've built an incredible & passionate team - every member was a top performer at their previous business (Cazoo, Primer, Freetrade etc.), and I went on a similar journey with Tessian six years ago, driving revenue from $0-30m+ ARR, and from pre-seed to Series C (Sequoia, Accel, etc.). Now we need someone to own everything 'Product', ensuring we remain a product-led business. There are no limits to this role, and we expect this person to be a future leader at Omnea and to help us scale into one of Europe's leading tech businesses. Co-Founder & CEO What can you expect? You'll be the first product hire and the product leader at one of Europe's fastest growing early-stage B2B SaaS companies, working alongside an experienced team who have done this before and worked with the best companies & investors out there. Shape the product Customer focus: We have amazing customers who love our product & are highly invested in the future of Omnea's platform. You will put our customers at the centre of all product discussions, building a deep understanding of their needs Product strategy & vision: Once you're ramped in the role, you will be the key decision-maker, working with our CEO to decide what we build next. You'll help to drive the company strategy with your insights from Customers and the Customer & Sales teams, evaluating which modules & features are most impactful as we expand our ICP and grow into new markets Commercial focus: You will work closely with our Sales & Customer leaders to help them sell, deploy, and support the product as we scale. You'll also work on our initial product marketing strategy, communicating product updates internally & externally Ship the product Product scoping: You'll ensure that everything we build is well-scoped and has clearly defined requirements. You'll keep a keen eye on business value and will constantly make trade-offs when prioritising growth vs improvements, clearly articulating your research, opinions and decision-making process Product process: You'll be responsible for the entire product development lifecycle from discovery to launch, ensuring we are delivering high-quality features on time. This includes working closely with our Engineering Leaders in managing, prioritising and maintaining the product backlog. You'll also define & own our product success metrics Scaling the function: You'll set the groundwork for the expansion of the product function, and as we scale, you'll build out the team Keep everyone aligned & ensure we are a 'product-led' company: You'll collaborate closely with everyone to bring transparency and clarity to our product roadmap, both the 'now' and our future vision. You'll ensure alignment across the org and drive accountability for how we deliver our next product iterations Being part of the early Omnea team and going after this multi-billion dollar problem space is the ideal opportunity for anyone looking to get in at the very start of something huge. Founder, GoCardless If you've ever built a company you know Omnea is solving a critical pain point. This could be an entirely new category in enterprise SaaS. Ex-COO, Stripe Omnea is a long awaited disruption in a critical problem space. Their focus on quality product design and engineering, combined with a gigantic market opportunity, makes this an amazing career choice. Founder and CEO, Vercel This is an incredible opportunity to learn how to scale a business & go on the journey of a lifetime. All under the guidance of someone who had to learn the hard way and succeeded. Omnea is building something very special. Founder CEO, Tessian About you You have 6+ years of experience in product management building exceptional B2B SaaS products, 3+ years of these being in a leadership position. You have operated 'full stack' and have experience scoping, building, and shipping complex & beautiful products. Experience with our specific market is not necessary, as long as you have the appetite to learn! You have played a key role in building something from an early stage in high calibre environments, whether that's a product, team, or company. It's likely you've been the first / most senior product manager or leader at another tech start-up / scale-up and now want to go on the journey of taking a product & business from the early stages to scale You are highly analytical, naturally data-driven, and have great product intuition. You are able to digest customer feedback & inputs, and can put yourself in the shoes of the customer to help guide teams on what & how to build. You rely heavily on your product intuition, excellent design taste and you develop strong opinions on what a great user experience looks & feels like You have high technical literacy and a commercial mindset. You can assess the technical feasibility of proposed product features at a high level and have a great sense of the optimal UX, while being able to understand the commercial value they will bring to help You have a bias for action and a reputation for getting things done. You like to get your hands dirty, move at pace, and make an impact, rather than only talking in frameworks or theories You're an outstanding communicator; verbal, written, and when presenting. You can convey complex ideas with clarity to any audience and are excellent at building rapport & driving change. You're not afraid to stand your ground but can 'disagree and commit' when needed You're ambitious, competitive, and care a lot about your career. You are probably happiest when working hard and solving challenging problems for customers. You have incredibly high standards and take pride in whatever you are working on. You know this requires dedication & some sacrifice but you think it's worth it You want to be part of building a business and to be entrepreneurial. More broadly, you have the ability and/or appetite to get stuck into anything that can drive an early-stage business forward. You want to rise faster than would be possible in any 'normal' career and you're happy to roll up your sleeves and do whatever's required. FYI, we've signed up to the Future Founder Promise At Omnea, we embrace diversity. To build a product that's loved by everyone, we need a team with all sorts of backgrounds, experiences, and perspectives. We encourage you to apply even if your experience doesn't quite match the full job spec! And regardless of your race, religion, colour, gender, or anything else! If you want to chat about Omnea & think you could be a good fit, please contact us at to arrange a call.
Focus Group Recruitment
Leighton Buzzard, Bedfordshire
2nd line Support Engineer Focus Group Recruitment is seeking a talented Level 2 Service Desk Engineer for our client, a reputable IT service provider. The successful candidate will provide onsite technical support for software, hardware, and network problems, ensuring smooth operations and maximum benefits for the client. This role requires a professional who can diagnose and resolve issues, maintain technical documentation, and offer end-user training as needed. Position Overview: As a Level 2 Service Desk Engineer, you will support the Client Management team and assist with various client-facing and internal administration tasks. This includes logging and investigating customer tickets, providing technical support, and ensuring that the client's network and systems run smoothly. Key Responsibilities: Log and investigate customer tickets, providing permanent fixes or workarounds to restore service. Offer Level 2 server, network, and desktop technical support, aiming for a high level of first-time fixes. Take end-to-end ownership of customer tickets, identifying underlying causes and implementing permanent solutions, escalating to a Senior Engineer when necessary. Manage and adhere to internal and customer SLA's, communicating any concerns. Manage client expectations through clear and effective communication. Collaborate closely with customers to maintain and support their infrastructure and tickets. Perform hardware and software installations. Create and maintain customer-specific infrastructure documentation within the IT Glue Knowledge System. Share information with the Senior Engineer to resolve issues confidently and effectively. Maintain up-to-date industry and technical knowledge in line with business needs. Ensure accurate time entries within the Connectwise Manage PSA tool and submit timesheets weekly. Occasionally visit the Data Centre in Milton Keynes during emergencies. Undertake any other reasonable requests. Qualifications & Experience: Extensive experience as an IT engineer supporting customers. Proven experience in a customer-facing role. Familiarity with working to SLA's to meet customer and contract requirements. Experience working as part of a wider service delivery function. Experience supporting multi-site clients (including multi-country). Intermediate level knowledge and application in: MS Windows Server Technologies Exchange/Hybrid Technologies Active Directory management and administration Office 365 management and administration Excellent verbal and written communication skills for both technical and non-technical audiences. High standard of customer-focused personalized support. Ability to follow processes and procedures strictly. Creative, analytical problem-solving skills with innovative thinking. Methodical approach to client requirements resolution. Ability to manage changing workloads and priorities. Ability to work both within a team and independently. Technical Skills Required: Configuration and troubleshooting of: All MS Windows Server Platforms All MS Exchange Technologies All O365 Technologies PC/Server hardware diagnostics and upgrades, including understanding RAID configurations and iLO on servers. AD configuration for new users, new OU's, sites and services, and issue resolution. DNS troubleshooting within Active Directory-based structures. Basic understanding and troubleshooting of Group Policies. Apply Today: If you are a dedicated IT professional with a passion for customer service and technical excellence, we invite you to apply for this exciting opportunity and take the next step in your career as a Level 2 Service Desk Engineer. Location : Leighton Buzzard Salary : - £35,000 + Excellent Benefits
May 16, 2024
Full time
2nd line Support Engineer Focus Group Recruitment is seeking a talented Level 2 Service Desk Engineer for our client, a reputable IT service provider. The successful candidate will provide onsite technical support for software, hardware, and network problems, ensuring smooth operations and maximum benefits for the client. This role requires a professional who can diagnose and resolve issues, maintain technical documentation, and offer end-user training as needed. Position Overview: As a Level 2 Service Desk Engineer, you will support the Client Management team and assist with various client-facing and internal administration tasks. This includes logging and investigating customer tickets, providing technical support, and ensuring that the client's network and systems run smoothly. Key Responsibilities: Log and investigate customer tickets, providing permanent fixes or workarounds to restore service. Offer Level 2 server, network, and desktop technical support, aiming for a high level of first-time fixes. Take end-to-end ownership of customer tickets, identifying underlying causes and implementing permanent solutions, escalating to a Senior Engineer when necessary. Manage and adhere to internal and customer SLA's, communicating any concerns. Manage client expectations through clear and effective communication. Collaborate closely with customers to maintain and support their infrastructure and tickets. Perform hardware and software installations. Create and maintain customer-specific infrastructure documentation within the IT Glue Knowledge System. Share information with the Senior Engineer to resolve issues confidently and effectively. Maintain up-to-date industry and technical knowledge in line with business needs. Ensure accurate time entries within the Connectwise Manage PSA tool and submit timesheets weekly. Occasionally visit the Data Centre in Milton Keynes during emergencies. Undertake any other reasonable requests. Qualifications & Experience: Extensive experience as an IT engineer supporting customers. Proven experience in a customer-facing role. Familiarity with working to SLA's to meet customer and contract requirements. Experience working as part of a wider service delivery function. Experience supporting multi-site clients (including multi-country). Intermediate level knowledge and application in: MS Windows Server Technologies Exchange/Hybrid Technologies Active Directory management and administration Office 365 management and administration Excellent verbal and written communication skills for both technical and non-technical audiences. High standard of customer-focused personalized support. Ability to follow processes and procedures strictly. Creative, analytical problem-solving skills with innovative thinking. Methodical approach to client requirements resolution. Ability to manage changing workloads and priorities. Ability to work both within a team and independently. Technical Skills Required: Configuration and troubleshooting of: All MS Windows Server Platforms All MS Exchange Technologies All O365 Technologies PC/Server hardware diagnostics and upgrades, including understanding RAID configurations and iLO on servers. AD configuration for new users, new OU's, sites and services, and issue resolution. DNS troubleshooting within Active Directory-based structures. Basic understanding and troubleshooting of Group Policies. Apply Today: If you are a dedicated IT professional with a passion for customer service and technical excellence, we invite you to apply for this exciting opportunity and take the next step in your career as a Level 2 Service Desk Engineer. Location : Leighton Buzzard Salary : - £35,000 + Excellent Benefits
Bennett and Game are currently looking for a proven Senior Hardware Design Engineer to join one of our longstanding clients who are a multi-award-winning manufacturing company that development and manufacture products for the medical and commercial industries based in Petersfield. Senior Hardware Design Engineer Position Overview Design and development of electronic hardware solutions that meet proj click apply for full job details
May 16, 2024
Full time
Bennett and Game are currently looking for a proven Senior Hardware Design Engineer to join one of our longstanding clients who are a multi-award-winning manufacturing company that development and manufacture products for the medical and commercial industries based in Petersfield. Senior Hardware Design Engineer Position Overview Design and development of electronic hardware solutions that meet proj click apply for full job details
Company Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries. Duties & Responsibilities The Quality Manager will provide support to the manufacturing and service business units by implementing Oceaneering's Quality Management System (QMS) & related tools /processes to accelerate business results, as well as identify, measure and improve key performance indicators (KPIs) such as Cost of Poor Quality (COPQ) and on time delivery (OTD). Functions ESSENTIAL • Effectively manages a team of specialists and may manage support teams. • Applies advanced knowledge and skills of specialized area and demonstrates broad understanding of the • field. • Engaging with Matrix Manager as appropriate • Executes short-term operational activities and innovation for a specific work area through process • implementation. • Manages problem-solving within own work team and oversees solution implementation. • Setup, maintain, and revise as necessary the internal & external customer feedback collection process. • Develop a common understanding of alignment and direction regarding the processes that are business unit specific vs. the processes and systems the can be provided from the shared services organization. • Manage a team of quality engineers and support teams by integrating, aligning and adjusting resources based upon the critical nee ds of the organization, as opposed to a single business unit. • Develop standards and review Quality Deliverables, such as Quality Plans, Inspection Test Plans, Incident Investigations, Internal Audit Plans. • Develop, maintain, and trend business and operational KPIs (COPQ, OTD, Service Level Agreement KPIs, etc) to define, facilitate, plan resources, implement, and validate continuous improvement and Operational Excellence (OE) projects. Link project metrics to strategic operational objectives. • Define / identity, record, track, maintain, and validate the following: o Non conformances, corrective actions, preventive actions, internal audit program o Risk mitigation plans o COPQ • Ensure requirements that are Critical to Quality (CTQ's) and Critical to Process (CTP's) are defined, understood and aligned with current capabilities, managed to ensure conformance, and clearly identified in the business processes. • Work with line management to develop an understanding and proper use of adequate risk assessment, root cause analysis, non conformance, corrective action, and COPQ collection and reduction tools. • Collaborate with line management to identify common activities between business units and develop common processes which can drive efficiency and across OII and alignment with the corporate QMS. • Maintain the QMS system by reviewing, verifying, approving, and developing or facilitating the development of procedures, as necessary. • Ensure the independent asset, product, and component inspection function is in accordance with industry standards, regulatory statutes, and customer requirements. • Identify competency needs for quality engineering positions, coach, mentor and establish development plans in order to ensure effective performance and achievement of business objectives. • Responsible for conducting an annual supplier risk assessment in collaboration with Supply Chain and the business units and establishing if supplier development or audit is required based upon risk, business needs, and impact. • Support the organization's drive towards excellence in Health and Safety performance. • Support includes but is not limited to conducting Stop observations, attending HSE related meetings, supporting HSE improvement projects and any other related task deemed appropriate by the Manager. • Displays required levels of engagement and a positive can-do attitude while consistently supporting Oceaneering culture of Safety, Quality, ongoing learning and continual improvement. • Any other roles or tasks as required to support our business needs. NON-ESSENTIAL • Coaches and mentors in use of the improvement model and appropriate analytical tools. • Assists in the preparation of budget and performance reports for senior management. • Understand when and how to establish requirements of Gage Calibration and perform, validate Measurement System Analysis (MSA) • Facilitate and provide appropriate supporting data for management review for local business units. Facilitate/support external audits for site certifications verify and distributing work to BU as necessary), internal and external audits. • Develop, maintain, ensure implementation and evaluate conformance to inspection and testing plans (ITPs), Incoming Quality Control plan (IQCPs), quality plans. • Other duties as assigned Supervisory Responsibilities • This position has direct supervisory responsibilities. Reporting Relationship • Reports to Snr Quality Manager Eastern Hemisphere • Dotted line report to Rosyth General Manager. • Performance may be measured by the Business Unit Line Manager using a Matrix Manager approach. Qualifications REQUIRED • Bachelor degree in STEM subject preferably in Quality, Mechanical, Electrical. (Equivalent experience in the related field will be considered). • Significant experience in Quality Engineering/Continuous Improvement role with demonstrable evidence of systems and process improvement. • Must have extensive working knowledge of ISO 9001 QMS requirements. • Experience of managing and working in an environment such as oil & gas products, manufacturing, automotive, medical devices, is preferred. DESIRED • Lead auditor • Six Sigma Black Belt/ Green belt experience • Facilitation training Knowledge, Skills, Abilities, and Other Characteristics • Ability to analyze situations accurately, utilizing a variety of analytical techniques in order to make well informed decisions. • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. • Ability to write, in formal and informal manners, accurate and clear dissemination of complex information, ideas, or concept. Use of appropriate language and terminology to assist reader in progressing from "A to Z". Knowledge and use of correct grammar, spelling, sentence structure, etc. • Poised, comfortable verbal communications in front of others; articulate, logical, concise, confident, and ability to establish credibility with the audience. Knowledge and use of correct grammar. • Shares information, advice, and suggestions to help others to be more successful; provides effective coaching • Skill to recognize and determine the need to shift priorities, and/or resources to maximize unit operations and/or address changes in assigned goals and objectives. • Knows when to escalate critical issues to own or others' management, if own efforts to enlist support have not succeeded • Ability to work in a team environment, remaining attentive to ideas, recognizing responsibilities, and actively participating with others to accomplish assignments and achieve desired goals. Closing Statement We offer a competitive salary, a comprehensive benefits package and the opportunity to advance in an international company. To apply, click 'Apply Now'.
May 16, 2024
Full time
Company Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries. Duties & Responsibilities The Quality Manager will provide support to the manufacturing and service business units by implementing Oceaneering's Quality Management System (QMS) & related tools /processes to accelerate business results, as well as identify, measure and improve key performance indicators (KPIs) such as Cost of Poor Quality (COPQ) and on time delivery (OTD). Functions ESSENTIAL • Effectively manages a team of specialists and may manage support teams. • Applies advanced knowledge and skills of specialized area and demonstrates broad understanding of the • field. • Engaging with Matrix Manager as appropriate • Executes short-term operational activities and innovation for a specific work area through process • implementation. • Manages problem-solving within own work team and oversees solution implementation. • Setup, maintain, and revise as necessary the internal & external customer feedback collection process. • Develop a common understanding of alignment and direction regarding the processes that are business unit specific vs. the processes and systems the can be provided from the shared services organization. • Manage a team of quality engineers and support teams by integrating, aligning and adjusting resources based upon the critical nee ds of the organization, as opposed to a single business unit. • Develop standards and review Quality Deliverables, such as Quality Plans, Inspection Test Plans, Incident Investigations, Internal Audit Plans. • Develop, maintain, and trend business and operational KPIs (COPQ, OTD, Service Level Agreement KPIs, etc) to define, facilitate, plan resources, implement, and validate continuous improvement and Operational Excellence (OE) projects. Link project metrics to strategic operational objectives. • Define / identity, record, track, maintain, and validate the following: o Non conformances, corrective actions, preventive actions, internal audit program o Risk mitigation plans o COPQ • Ensure requirements that are Critical to Quality (CTQ's) and Critical to Process (CTP's) are defined, understood and aligned with current capabilities, managed to ensure conformance, and clearly identified in the business processes. • Work with line management to develop an understanding and proper use of adequate risk assessment, root cause analysis, non conformance, corrective action, and COPQ collection and reduction tools. • Collaborate with line management to identify common activities between business units and develop common processes which can drive efficiency and across OII and alignment with the corporate QMS. • Maintain the QMS system by reviewing, verifying, approving, and developing or facilitating the development of procedures, as necessary. • Ensure the independent asset, product, and component inspection function is in accordance with industry standards, regulatory statutes, and customer requirements. • Identify competency needs for quality engineering positions, coach, mentor and establish development plans in order to ensure effective performance and achievement of business objectives. • Responsible for conducting an annual supplier risk assessment in collaboration with Supply Chain and the business units and establishing if supplier development or audit is required based upon risk, business needs, and impact. • Support the organization's drive towards excellence in Health and Safety performance. • Support includes but is not limited to conducting Stop observations, attending HSE related meetings, supporting HSE improvement projects and any other related task deemed appropriate by the Manager. • Displays required levels of engagement and a positive can-do attitude while consistently supporting Oceaneering culture of Safety, Quality, ongoing learning and continual improvement. • Any other roles or tasks as required to support our business needs. NON-ESSENTIAL • Coaches and mentors in use of the improvement model and appropriate analytical tools. • Assists in the preparation of budget and performance reports for senior management. • Understand when and how to establish requirements of Gage Calibration and perform, validate Measurement System Analysis (MSA) • Facilitate and provide appropriate supporting data for management review for local business units. Facilitate/support external audits for site certifications verify and distributing work to BU as necessary), internal and external audits. • Develop, maintain, ensure implementation and evaluate conformance to inspection and testing plans (ITPs), Incoming Quality Control plan (IQCPs), quality plans. • Other duties as assigned Supervisory Responsibilities • This position has direct supervisory responsibilities. Reporting Relationship • Reports to Snr Quality Manager Eastern Hemisphere • Dotted line report to Rosyth General Manager. • Performance may be measured by the Business Unit Line Manager using a Matrix Manager approach. Qualifications REQUIRED • Bachelor degree in STEM subject preferably in Quality, Mechanical, Electrical. (Equivalent experience in the related field will be considered). • Significant experience in Quality Engineering/Continuous Improvement role with demonstrable evidence of systems and process improvement. • Must have extensive working knowledge of ISO 9001 QMS requirements. • Experience of managing and working in an environment such as oil & gas products, manufacturing, automotive, medical devices, is preferred. DESIRED • Lead auditor • Six Sigma Black Belt/ Green belt experience • Facilitation training Knowledge, Skills, Abilities, and Other Characteristics • Ability to analyze situations accurately, utilizing a variety of analytical techniques in order to make well informed decisions. • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. • Ability to write, in formal and informal manners, accurate and clear dissemination of complex information, ideas, or concept. Use of appropriate language and terminology to assist reader in progressing from "A to Z". Knowledge and use of correct grammar, spelling, sentence structure, etc. • Poised, comfortable verbal communications in front of others; articulate, logical, concise, confident, and ability to establish credibility with the audience. Knowledge and use of correct grammar. • Shares information, advice, and suggestions to help others to be more successful; provides effective coaching • Skill to recognize and determine the need to shift priorities, and/or resources to maximize unit operations and/or address changes in assigned goals and objectives. • Knows when to escalate critical issues to own or others' management, if own efforts to enlist support have not succeeded • Ability to work in a team environment, remaining attentive to ideas, recognizing responsibilities, and actively participating with others to accomplish assignments and achieve desired goals. Closing Statement We offer a competitive salary, a comprehensive benefits package and the opportunity to advance in an international company. To apply, click 'Apply Now'.