Nicholas Howard Limited are delighted to be recruiting for a new and exciting role as a Collections Advisor. Based in Sheffield, this role can be either full or part-time. Working on the front line of operations, the role of the Collections Advisor is to identify appropriate customer solutions on accounts, primarily through telephone negotiation having gathered information to inform and support the solution. The primary objective of the role is to Negotiate best possible solutions for Customers on all accounts following internal processes and procedures, working in accordance with all regulatory requirements. Core Responsibilities: Effectively manage allocated caseload to ensure all accounts are actioned in a timely manner. Review customer accounts to determine and propose the best possible Resolution. Contact customers via telephone / letter to negotiate on accounts. Negotiate with customers to ensure solutions are affordable, signposting to sources of free debt advice where necessary and identifying and dealing with vulnerable customers appropriately. Follow up on payment promises to secure ongoing payment arrangements. Update client accounts accurately and concisely. Negotiate settlement terms with debtors or appointed third parties as per client mandate. Provide a shadowing facility to colleagues either new to the business, or new to the Team. Ensure compliance with all relevant legal, regulatory, client and internal policy and procedure requirements. Support the team to meet or exceed set standards by achieving agreed performance objectives and key performance indicators. Work in partnership with other departments internally to meet business objectives. Adhere at all times to the principles of Treating Customers Fairly. Working in line with Company and legislative requirements in Health, Safety & Welfare for both self and others. Skills & Requirements: Essential: Understanding of FCA regulations and DPA principles. A team-worker who must be able to build working relationships and interact with colleagues. MS Office and / or Google experience. Good communication skills. Bright and enthusiastic nature. Ability to demonstrate a professional approach to all circumstances. Good organisational and administrative skills with a proven ability to prioritise tasks. Adaptability and flexibility. Desirable: Debt Collection Agency experience. Experience of working on a telephone dialler. To be considered for this position, please apply below.
May 19, 2024
Full time
Nicholas Howard Limited are delighted to be recruiting for a new and exciting role as a Collections Advisor. Based in Sheffield, this role can be either full or part-time. Working on the front line of operations, the role of the Collections Advisor is to identify appropriate customer solutions on accounts, primarily through telephone negotiation having gathered information to inform and support the solution. The primary objective of the role is to Negotiate best possible solutions for Customers on all accounts following internal processes and procedures, working in accordance with all regulatory requirements. Core Responsibilities: Effectively manage allocated caseload to ensure all accounts are actioned in a timely manner. Review customer accounts to determine and propose the best possible Resolution. Contact customers via telephone / letter to negotiate on accounts. Negotiate with customers to ensure solutions are affordable, signposting to sources of free debt advice where necessary and identifying and dealing with vulnerable customers appropriately. Follow up on payment promises to secure ongoing payment arrangements. Update client accounts accurately and concisely. Negotiate settlement terms with debtors or appointed third parties as per client mandate. Provide a shadowing facility to colleagues either new to the business, or new to the Team. Ensure compliance with all relevant legal, regulatory, client and internal policy and procedure requirements. Support the team to meet or exceed set standards by achieving agreed performance objectives and key performance indicators. Work in partnership with other departments internally to meet business objectives. Adhere at all times to the principles of Treating Customers Fairly. Working in line with Company and legislative requirements in Health, Safety & Welfare for both self and others. Skills & Requirements: Essential: Understanding of FCA regulations and DPA principles. A team-worker who must be able to build working relationships and interact with colleagues. MS Office and / or Google experience. Good communication skills. Bright and enthusiastic nature. Ability to demonstrate a professional approach to all circumstances. Good organisational and administrative skills with a proven ability to prioritise tasks. Adaptability and flexibility. Desirable: Debt Collection Agency experience. Experience of working on a telephone dialler. To be considered for this position, please apply below.
Job Description OTE: £26,000 - £30,400 - Uncapped Commission, Career ProgressionWe're looking for a highly motivated Estate Agent / Sales Negotiator to complement our fantastic residential sales team in Northampton working in our well known Taylors estate agency. Why join us as an Estate Agent / Sales Negotiator? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Your role as an Estate Agent / Sales Negotiator The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate offers, agree sales & progress sales through to exchange and completion. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Estate Agent / Sales Negotiator Preferably an experienced sales person Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle With branches covering right across the region from Peterborough in the east to Cardiff in the west, Taylors helps people move every day. The size of our connected network branches give your property the widest audience of potential buyers or tenants, aiming to find the perfect person for your property in the shortest time possible. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03912
May 19, 2024
Full time
Job Description OTE: £26,000 - £30,400 - Uncapped Commission, Career ProgressionWe're looking for a highly motivated Estate Agent / Sales Negotiator to complement our fantastic residential sales team in Northampton working in our well known Taylors estate agency. Why join us as an Estate Agent / Sales Negotiator? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Your role as an Estate Agent / Sales Negotiator The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate offers, agree sales & progress sales through to exchange and completion. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Estate Agent / Sales Negotiator Preferably an experienced sales person Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle With branches covering right across the region from Peterborough in the east to Cardiff in the west, Taylors helps people move every day. The size of our connected network branches give your property the widest audience of potential buyers or tenants, aiming to find the perfect person for your property in the shortest time possible. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03912
Our People Services Team at Barchester Healthcare continually strive to enhance our employee experience and employee journey and offer excellent career choices and opportunities to progress. We are in the process of expanding our HR operation team and have a fantastic opportunity for a talented, driven individual to join our People Services Team as HR Advisor in our North division. Multi-site experience would be This is a remote role, however there will be a requirement to travel across our homes within the north division and to the company offices in Inverness as required. Within this newly created role you will work alongside the HR operations team within the north division to support the delivery of the company's people strategy, divisional people plan and operational people priorities. As the role will have a heavy ER bias you should have extensive experience within an HR advisory capacity and be able to Reporting in to the Senior HR Business Partner you will be responsible for working alongside the HR Business Partner's and the HR Coordinator team to provide expert HR advice, guidance and support to managers on all people related issues which will include areas such as employee relations, advising on best practice and adherence to policies and process, assisting with the delivery of key projects and supporting HRBP's with the delivery of training across the division. The role will also provide significant expertise in the management of sickness absence (both long and short term) across the division. You ll be working in an organisation with over 17,000 colleagues that has been awarded an outstanding rating by Best Companies, is in the top 20 Best Health & Social Care Companies to work for also one of the Top 25 Best Big Companies to work for in the UK. Barchester Healthcare is one of the UK s market leading healthcare providers being the third largest in the UK with over 250 nursing homes and hospitals across the country. With a successful new builds programme with 10 new build homes being built and opened. 4400
May 18, 2024
Full time
Our People Services Team at Barchester Healthcare continually strive to enhance our employee experience and employee journey and offer excellent career choices and opportunities to progress. We are in the process of expanding our HR operation team and have a fantastic opportunity for a talented, driven individual to join our People Services Team as HR Advisor in our North division. Multi-site experience would be This is a remote role, however there will be a requirement to travel across our homes within the north division and to the company offices in Inverness as required. Within this newly created role you will work alongside the HR operations team within the north division to support the delivery of the company's people strategy, divisional people plan and operational people priorities. As the role will have a heavy ER bias you should have extensive experience within an HR advisory capacity and be able to Reporting in to the Senior HR Business Partner you will be responsible for working alongside the HR Business Partner's and the HR Coordinator team to provide expert HR advice, guidance and support to managers on all people related issues which will include areas such as employee relations, advising on best practice and adherence to policies and process, assisting with the delivery of key projects and supporting HRBP's with the delivery of training across the division. The role will also provide significant expertise in the management of sickness absence (both long and short term) across the division. You ll be working in an organisation with over 17,000 colleagues that has been awarded an outstanding rating by Best Companies, is in the top 20 Best Health & Social Care Companies to work for also one of the Top 25 Best Big Companies to work for in the UK. Barchester Healthcare is one of the UK s market leading healthcare providers being the third largest in the UK with over 250 nursing homes and hospitals across the country. With a successful new builds programme with 10 new build homes being built and opened. 4400
Human Resources Officer - Part Time Location : Malvern College Salary: Competitive Contractual hours: 28 hours per week Basis: Full Time The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Malvern College are looking to appoint to the role of a part time HR Officer, who will be responsible for providing effective and efficient HR support and advice to the colleagues and management of our UK Schools. This will be across a wide range of activities, ensuring the provision of a comprehensive, high quality HR service and the delivery of the People Strategy and Action Plan, which is currently in development to take us on the next stage of our journey. This is an ideal role for a pro-active, motivated HR professional who thrives on delivering exceptional customer service to current and future staff. This role is part time, working 28 hours per week, exact requirements can be discussed at interview. A flexible approach to working hours is required, particularly during school term time. Malvern College is a leading independent co-educational day and boarding school for 650 pupils aged 13-18 years. If this role is an opportunity that excites you, and you believe that you have the necessary skills, experience, and attributes, then we would be delighted to receive your application. Applications should be submitted no later than Sunday 2nd June 2024. Malvern College reserves the right to close this vacancy early and therefore applicants are encouraged to apply sooner. Please note, if you wish to apply for this vacancy, you must submit an application form, CVs on their own will not be accepted. This post involves minimal contact with children and the post holder will not be responsible for children. The post holder will be considered to be in regulated activity. Malvern College exists to provide a quality all round education for pupils aged 13 - 18 and is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Candidates must be prepared to undergo child protection screening and an Enhanced DBS check. You will be required to provide proof of your identity, right to work in the UK and qualifications during the selection process. We will seek references on short-listed candidates that will include questions about past disciplinary actions or allegations in relation to behaviour with children and may approach previous employers for information to verify particular experience or qualifications before interview. An online search will also be carried out as part of due diligence on all short-listed candidates. You may have experience in the following: HR Officer Human Resources Advisor, HR Coordinator, HR Assistant, HR Administrator, HR Specialist, People Operations Officer, Employee Relations Officer, Recruitment Officer, etc. REF-
May 18, 2024
Full time
Human Resources Officer - Part Time Location : Malvern College Salary: Competitive Contractual hours: 28 hours per week Basis: Full Time The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Malvern College are looking to appoint to the role of a part time HR Officer, who will be responsible for providing effective and efficient HR support and advice to the colleagues and management of our UK Schools. This will be across a wide range of activities, ensuring the provision of a comprehensive, high quality HR service and the delivery of the People Strategy and Action Plan, which is currently in development to take us on the next stage of our journey. This is an ideal role for a pro-active, motivated HR professional who thrives on delivering exceptional customer service to current and future staff. This role is part time, working 28 hours per week, exact requirements can be discussed at interview. A flexible approach to working hours is required, particularly during school term time. Malvern College is a leading independent co-educational day and boarding school for 650 pupils aged 13-18 years. If this role is an opportunity that excites you, and you believe that you have the necessary skills, experience, and attributes, then we would be delighted to receive your application. Applications should be submitted no later than Sunday 2nd June 2024. Malvern College reserves the right to close this vacancy early and therefore applicants are encouraged to apply sooner. Please note, if you wish to apply for this vacancy, you must submit an application form, CVs on their own will not be accepted. This post involves minimal contact with children and the post holder will not be responsible for children. The post holder will be considered to be in regulated activity. Malvern College exists to provide a quality all round education for pupils aged 13 - 18 and is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Candidates must be prepared to undergo child protection screening and an Enhanced DBS check. You will be required to provide proof of your identity, right to work in the UK and qualifications during the selection process. We will seek references on short-listed candidates that will include questions about past disciplinary actions or allegations in relation to behaviour with children and may approach previous employers for information to verify particular experience or qualifications before interview. An online search will also be carried out as part of due diligence on all short-listed candidates. You may have experience in the following: HR Officer Human Resources Advisor, HR Coordinator, HR Assistant, HR Administrator, HR Specialist, People Operations Officer, Employee Relations Officer, Recruitment Officer, etc. REF-
Job Title: Dialler Manager Company: Evolution MoneyLocation: Manchester City CentreJob Type: Full-timeBasic Salary: up to 40K, OTE £50K About Us: Evolution Money is a Certified B Corp with a social purpose. At Evolution Money, our mission is to redefine financial inclusion by providing bespoke lending solutions to UK homeowners. We are committed to empowering individuals and fostering long-term financial well-being. Through innovative and purpose-driven approaches, we aim to challenge traditional norms and create a pathway for those who might be overlooked by conventional financial institutions. The Role: As a Dialler Manager for Evolution Money you will play a pivotal role in managing staff and external relationships within digital aggregators. Your primary responsibility will be to ensure the efficient operation of our dialler system, optimising performance to maximise conversions and enhance customer experience. Responsibilities: Dialler Management Oversee the operation of our dialler system, ensuring its optimal functionality. Implement strategies to increase productivity and efficiency in outbound call campaigns. Monitor call queues and agent performance to identify areas for improvement. Regularly update and maintain dialler configurations to align with business objectives. Staff Management Lead and manage a team of dialler agents (Mortgage Support Advisors), providing guidance, coaching, and performance feedback. Develop training programs to enhance the skills and knowledge of dialler agents. Conduct regular performance reviews and set targets to drive individual and team performance. Foster a positive and supportive work environment to encourage productivity and motivation. External Relationship Management Build and maintain strong relationships with digital aggregators and third-party partners. Collaborate with external stakeholders to optimise lead generation and conversion processes. Stay updated on industry trends and competitor strategies within the digital aggregator space. Data Analysis & Reporting Utilise data analytics tools to track and analyse dialler performance metrics. Generate regular reports on key performance indicators (KPIs) and campaign outcomes. Identify trends, patterns, and areas for improvement based on data insights. Make data-driven recommendations to enhance dialler performance and campaign effectiveness. Qualifications (minimum): Proven experience in dialler management within the financial services industry, preferably in second charge mortgage lending. Strong understanding of digital aggregator platforms and lead generation processes. Excellent leadership and people management skills, with the ability to motivate and inspire teams. Exceptional communication and negotiation abilities, both verbal and written. Proficiency in data analysis and reporting, with experience using analytics tools. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. Strong attention to detail and problem-solving skills. Here's what you'll get back: Up to 25 days' annual leave + Bank Holidays Your birthday off, every year! A healthcare cash plan A contributory pensions scheme, matched up to 5% Long Service Awards Cycle to work scheme Life Assurance Company Culture: Join us on our journey to redefine financial inclusivity. As we continue to evolve, so do the possibilities for those we serve. Our goal is not just to provide loans but to architect a future where financial empowerment is a reality for everyone. At Evolution Money, we value creativity, innovation, and a collaborative spirit. Our team is dedicated to delivering exceptional results and creating a positive impact in the financial services industry. We believe in fostering a work environment that encourages growth, learning, and teamwork.We are committed to encouraging equality, diversity and inclusion and aim to create a working environment where every employee is respected.We will provide fairness, and respect to all our prospective employees, and all hiring decisions are based on merit.We aim to ensure that no job applicant is placed at a disadvantage by practices or requirements which disproportionately disadvantage protected groups, and which are not justified by the demands of the role.Everyone is welcome at Evolution Money! We are proud in creating an inclusive and diverse culture in our Evo Team community. We want to ensure that you feel comfortable and can give your best throughout the recruitment process. We encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require. Please get in touch with us at any stage of recruitment to discuss it.If you need any support with completing this application, please contact us and we will be happy to assist. As a part of the Disability Confident Scheme, we offer interview to anyone with disability who meets the minimum criteria for the role.REF-
May 18, 2024
Full time
Job Title: Dialler Manager Company: Evolution MoneyLocation: Manchester City CentreJob Type: Full-timeBasic Salary: up to 40K, OTE £50K About Us: Evolution Money is a Certified B Corp with a social purpose. At Evolution Money, our mission is to redefine financial inclusion by providing bespoke lending solutions to UK homeowners. We are committed to empowering individuals and fostering long-term financial well-being. Through innovative and purpose-driven approaches, we aim to challenge traditional norms and create a pathway for those who might be overlooked by conventional financial institutions. The Role: As a Dialler Manager for Evolution Money you will play a pivotal role in managing staff and external relationships within digital aggregators. Your primary responsibility will be to ensure the efficient operation of our dialler system, optimising performance to maximise conversions and enhance customer experience. Responsibilities: Dialler Management Oversee the operation of our dialler system, ensuring its optimal functionality. Implement strategies to increase productivity and efficiency in outbound call campaigns. Monitor call queues and agent performance to identify areas for improvement. Regularly update and maintain dialler configurations to align with business objectives. Staff Management Lead and manage a team of dialler agents (Mortgage Support Advisors), providing guidance, coaching, and performance feedback. Develop training programs to enhance the skills and knowledge of dialler agents. Conduct regular performance reviews and set targets to drive individual and team performance. Foster a positive and supportive work environment to encourage productivity and motivation. External Relationship Management Build and maintain strong relationships with digital aggregators and third-party partners. Collaborate with external stakeholders to optimise lead generation and conversion processes. Stay updated on industry trends and competitor strategies within the digital aggregator space. Data Analysis & Reporting Utilise data analytics tools to track and analyse dialler performance metrics. Generate regular reports on key performance indicators (KPIs) and campaign outcomes. Identify trends, patterns, and areas for improvement based on data insights. Make data-driven recommendations to enhance dialler performance and campaign effectiveness. Qualifications (minimum): Proven experience in dialler management within the financial services industry, preferably in second charge mortgage lending. Strong understanding of digital aggregator platforms and lead generation processes. Excellent leadership and people management skills, with the ability to motivate and inspire teams. Exceptional communication and negotiation abilities, both verbal and written. Proficiency in data analysis and reporting, with experience using analytics tools. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. Strong attention to detail and problem-solving skills. Here's what you'll get back: Up to 25 days' annual leave + Bank Holidays Your birthday off, every year! A healthcare cash plan A contributory pensions scheme, matched up to 5% Long Service Awards Cycle to work scheme Life Assurance Company Culture: Join us on our journey to redefine financial inclusivity. As we continue to evolve, so do the possibilities for those we serve. Our goal is not just to provide loans but to architect a future where financial empowerment is a reality for everyone. At Evolution Money, we value creativity, innovation, and a collaborative spirit. Our team is dedicated to delivering exceptional results and creating a positive impact in the financial services industry. We believe in fostering a work environment that encourages growth, learning, and teamwork.We are committed to encouraging equality, diversity and inclusion and aim to create a working environment where every employee is respected.We will provide fairness, and respect to all our prospective employees, and all hiring decisions are based on merit.We aim to ensure that no job applicant is placed at a disadvantage by practices or requirements which disproportionately disadvantage protected groups, and which are not justified by the demands of the role.Everyone is welcome at Evolution Money! We are proud in creating an inclusive and diverse culture in our Evo Team community. We want to ensure that you feel comfortable and can give your best throughout the recruitment process. We encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require. Please get in touch with us at any stage of recruitment to discuss it.If you need any support with completing this application, please contact us and we will be happy to assist. As a part of the Disability Confident Scheme, we offer interview to anyone with disability who meets the minimum criteria for the role.REF-
Car Sales Executive - Blackpool Your role is to work closely to ensure a seamless customer buying experience. Your role will be to discuss the purchasing arrangements and ensure that the customer is happy with their vehicle of choice. The job:- Understanding and adapting to the customers' buying strategy and encouraging them to experience the product through test drives.- Agreeing price and payment methods including advising on any financing options with the customer direct, working within company guidelines.- Ensuring that each delivery is followed up with a personal phone call to check that the customer is happy with their purchase. Maintain contact with customers to build relationships and future business.- Planning and organising own daily sales activity - for example by telephoning sales prospects (previous/existing customers or general enquiries) to obtain new business.- Working alongside colleagues and other departments to ensure a seamless service to our customers.- Positively participating in training and development opportunities to assist the Group in achieving its aims and objectives. The Candidate: For this role, we are looking for an individual who can demonstrate the following skills and attributes: - - Able to plan, organise self and meet agreed work deadlines.- Able to assimilate information quickly and provide considered responses.- Strong work ethic and adaptable to change.- Attention to detail and maintains good, accurate quality of work.- Ability to work to tight deadlines to achieve the business needs.- Able to react positively to organisational and market changes.- You must be IT literate (PC, Microsoft and web literate), and hold a full UK driving licence. Benefits: - 30 days holiday a year (inclusive of Bank Holidays), plus an extra day off on your birthday.- Healthcare cash plan.- Employee vehicle-discount schemes.- High street discounts- Cycle to work scheme.- Eyecare vouchers.- Company pension - Internal and manufacturer training. Basic - £20kOTE - £50k (135 units) 5 day week, alternate weekends off Company car If this sounds like you we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further. The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
May 18, 2024
Full time
Car Sales Executive - Blackpool Your role is to work closely to ensure a seamless customer buying experience. Your role will be to discuss the purchasing arrangements and ensure that the customer is happy with their vehicle of choice. The job:- Understanding and adapting to the customers' buying strategy and encouraging them to experience the product through test drives.- Agreeing price and payment methods including advising on any financing options with the customer direct, working within company guidelines.- Ensuring that each delivery is followed up with a personal phone call to check that the customer is happy with their purchase. Maintain contact with customers to build relationships and future business.- Planning and organising own daily sales activity - for example by telephoning sales prospects (previous/existing customers or general enquiries) to obtain new business.- Working alongside colleagues and other departments to ensure a seamless service to our customers.- Positively participating in training and development opportunities to assist the Group in achieving its aims and objectives. The Candidate: For this role, we are looking for an individual who can demonstrate the following skills and attributes: - - Able to plan, organise self and meet agreed work deadlines.- Able to assimilate information quickly and provide considered responses.- Strong work ethic and adaptable to change.- Attention to detail and maintains good, accurate quality of work.- Ability to work to tight deadlines to achieve the business needs.- Able to react positively to organisational and market changes.- You must be IT literate (PC, Microsoft and web literate), and hold a full UK driving licence. Benefits: - 30 days holiday a year (inclusive of Bank Holidays), plus an extra day off on your birthday.- Healthcare cash plan.- Employee vehicle-discount schemes.- High street discounts- Cycle to work scheme.- Eyecare vouchers.- Company pension - Internal and manufacturer training. Basic - £20kOTE - £50k (135 units) 5 day week, alternate weekends off Company car If this sounds like you we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further. The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
Our People Services Team at Barchester Healthcare continually strive to enhance our employee experience and employee journey and offer excellent career choices and opportunities to progress. We are in the process of expanding our HR operation team and have a fantastic opportunity for a talented, driven individual to join our People Services Team as HR Advisor in our North division. Multi-site experience would be advantageous. Previous experience in an HR advisory role is essential. This is a remote role, however there will be a requirement to travel across our homes within the north division and to the company offices in Inverness as required. Within this newly created role you will work alongside the HR operations team within the north division to support the delivery of the company's people strategy, divisional people plan and operational people priorities. As the role will have a heavy ER bias you should have extensive experience within an HR advisory capacity and be able to demonstrate sound knowledge and awareness of employment law and legislation. Reporting in to the Senior HR Business Partner you will be responsible for working alongside the HR Business Partner's and the HR Coordinator team to provide expert HR advice, guidance and support to managers on all people related issues which will include areas such as employee relations, advising on best practice and adherence to policies and process, assisting with the delivery of key projects and supporting HRBP's with the delivery of training across the division. The role will also provide significant expertise in the management of sickness absence (both long and short term) across the division. You ll be working in an organisation with over 17,000 colleagues that has been awarded an outstanding rating by Best Companies, is in the top 20 Best Health & Social Care Companies to work for also one of the Top 25 Best Big Companies to work for in the UK. Barchester Healthcare is one of the UK s market leading healthcare providers being the third largest in the UK with over 250 nursing homes and hospitals across the country. With a successful new builds programme with 10 new build homes being built and opened. 4400
May 18, 2024
Full time
Our People Services Team at Barchester Healthcare continually strive to enhance our employee experience and employee journey and offer excellent career choices and opportunities to progress. We are in the process of expanding our HR operation team and have a fantastic opportunity for a talented, driven individual to join our People Services Team as HR Advisor in our North division. Multi-site experience would be advantageous. Previous experience in an HR advisory role is essential. This is a remote role, however there will be a requirement to travel across our homes within the north division and to the company offices in Inverness as required. Within this newly created role you will work alongside the HR operations team within the north division to support the delivery of the company's people strategy, divisional people plan and operational people priorities. As the role will have a heavy ER bias you should have extensive experience within an HR advisory capacity and be able to demonstrate sound knowledge and awareness of employment law and legislation. Reporting in to the Senior HR Business Partner you will be responsible for working alongside the HR Business Partner's and the HR Coordinator team to provide expert HR advice, guidance and support to managers on all people related issues which will include areas such as employee relations, advising on best practice and adherence to policies and process, assisting with the delivery of key projects and supporting HRBP's with the delivery of training across the division. The role will also provide significant expertise in the management of sickness absence (both long and short term) across the division. You ll be working in an organisation with over 17,000 colleagues that has been awarded an outstanding rating by Best Companies, is in the top 20 Best Health & Social Care Companies to work for also one of the Top 25 Best Big Companies to work for in the UK. Barchester Healthcare is one of the UK s market leading healthcare providers being the third largest in the UK with over 250 nursing homes and hospitals across the country. With a successful new builds programme with 10 new build homes being built and opened. 4400
The City of Liverpool College
Liverpool, Merseyside
We are welcoming applications for a College Information Advisor. The City of Liverpool College is the only general FE college in the city and the largest FE college in Liverpool City Region.It offers the widest, most diverse vocational curriculum in the region and ranges from entry up to degree and post-graduate levels and currently serves more than a third of all the 16-18 year olds in Liverpool and educates almost 12,000 learners each year, with all courses being delivered to the highest standard of learning.The support staff at the college play a vital part in ensuring that these courses are delivered to the standard of excellence we hold ourselves to, whether through supporting the students directly in their learning, or indirectly through business support roles that keep the day to functions of the college running smoothly. To ensure and maintain our support teams are maintaining our high standards, we are looking for high quality applicant for the following role: College Information AdvisorFull Time 35 hours Permanent £22,398 You will be responsible for proactively providing an effective and user-friendly student and applicant experience using a variety of communication channels, including telephone call, email, website live chat and face to face communication. As the first point of contact for all incoming college enquiries, you will be expected to develop and maintain a robust understanding of college processes and will be able to confidently use this knowledge to advise accordingly. You will work closely with all college departments to provide seamless communication to prospective students and other interested parties, acting as a critical link between internal and external parties. You will be the face of the college to many prospective applicants and will be expected to communicate college values positively, helping to instil trust and confidence in the college brand to all interested parties. You will be a critical contributor to college events, such as open events and enrolment periods, providing administrative events support as well as being a key point of contact and information for attendees. Don't meet every single requirement?We know that sometimes people can be put off applying for a job if they think they can't tick every box but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Please note this role may close earlier if sufficient applications are submitted. You may also be contacted for interview during the advert duration. The City of Liverpool College are a living wage paying employer accredited by the Living Wage Foundation. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, gender, gender reassignments, disability, religion/belief, sexual orientation or age adhering to the requirements of Equality Act 2010. As part of our positive action measures to increase equality, diversity and inclusion at The College, we offer guaranteed interviews to individuals who meet all the essential criteria whilst having declared they have a disability or are from a minority background. The college also follow a blind shortlisting process. The City of Liverpool College Group serves 12,000 learners each year from a diverse variety of backgrounds. With state-of-the-art facilities, TEF Silver status for Higher Education provision, the College is home to ground breaking innovation and involved in a wide variety of exciting new developments across the city. The College is committed to safeguarding children and safer recruitment practices and will undertake all required DFE pre-employment checks on the successful candidate including Enhanced DBS Disclosure including a Barred List Check
May 18, 2024
Full time
We are welcoming applications for a College Information Advisor. The City of Liverpool College is the only general FE college in the city and the largest FE college in Liverpool City Region.It offers the widest, most diverse vocational curriculum in the region and ranges from entry up to degree and post-graduate levels and currently serves more than a third of all the 16-18 year olds in Liverpool and educates almost 12,000 learners each year, with all courses being delivered to the highest standard of learning.The support staff at the college play a vital part in ensuring that these courses are delivered to the standard of excellence we hold ourselves to, whether through supporting the students directly in their learning, or indirectly through business support roles that keep the day to functions of the college running smoothly. To ensure and maintain our support teams are maintaining our high standards, we are looking for high quality applicant for the following role: College Information AdvisorFull Time 35 hours Permanent £22,398 You will be responsible for proactively providing an effective and user-friendly student and applicant experience using a variety of communication channels, including telephone call, email, website live chat and face to face communication. As the first point of contact for all incoming college enquiries, you will be expected to develop and maintain a robust understanding of college processes and will be able to confidently use this knowledge to advise accordingly. You will work closely with all college departments to provide seamless communication to prospective students and other interested parties, acting as a critical link between internal and external parties. You will be the face of the college to many prospective applicants and will be expected to communicate college values positively, helping to instil trust and confidence in the college brand to all interested parties. You will be a critical contributor to college events, such as open events and enrolment periods, providing administrative events support as well as being a key point of contact and information for attendees. Don't meet every single requirement?We know that sometimes people can be put off applying for a job if they think they can't tick every box but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Please note this role may close earlier if sufficient applications are submitted. You may also be contacted for interview during the advert duration. The City of Liverpool College are a living wage paying employer accredited by the Living Wage Foundation. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, gender, gender reassignments, disability, religion/belief, sexual orientation or age adhering to the requirements of Equality Act 2010. As part of our positive action measures to increase equality, diversity and inclusion at The College, we offer guaranteed interviews to individuals who meet all the essential criteria whilst having declared they have a disability or are from a minority background. The college also follow a blind shortlisting process. The City of Liverpool College Group serves 12,000 learners each year from a diverse variety of backgrounds. With state-of-the-art facilities, TEF Silver status for Higher Education provision, the College is home to ground breaking innovation and involved in a wide variety of exciting new developments across the city. The College is committed to safeguarding children and safer recruitment practices and will undertake all required DFE pre-employment checks on the successful candidate including Enhanced DBS Disclosure including a Barred List Check
Role: HR Administrator Location: Blackburn, BB1 2FA Hours: Full-Time Hours / 6 Months Contract Salary: £24,800 Company : EG Group What will my role look like? Our HR Operations Team is expanding and now looking to recruit a HR Administrator. In this role you will support the HR Operations function through the delivery of an efficient service to the business. This is a key role within the team with responsibility offering front line support to our colleagues and store managers and ensuring our systems and records are accurate and up to date. You will be required to organise and prioritise workload according to deadlines and the changing needs of the business and HR function. If you are looking for your initial step / step up in your HR career, this is a great opportunity to gain experience and build up your CPD. Role Duties: Monitoring the HR Coordinator communications points e.g. inbox, phone line and ticketing system, and being able to distribute emails accordingly Following company policies ensuring GDPR is maintained Responsible for employment and reference letters for all internal and external employees Keeping employee files and HR systems up to date including personal data Monitoring the leavers process taking action as necessary including responding to resignation notifications Working alongside the HR advisors to gain exposure and knowledge of all aspects of HR Collating relevant company reports as requested Collating Change to Terms data and processing accordingly via the relevant process updating policies and procedures as necessary Working on individual projects and collating data specific to a brand This list is not exhaustive and may be added to or amended from time to time. Candidate Requirements You will be a strong organiser, potentially with HR Administration experience and ready for your next move; you will be able to deal confidently with the fast pace head office environment. Support our food to go retailers, store managers and line managers and deliver to deadlines when under pressure. We are looking for a candidate that is ready to take ownership of the role, you will be given the autonomy and flexibility to do so First point of call for colleagues and store managers for advice and advising on system processes Able to deal with a variety of work in an organised, efficient manner. If you are passionate about HR, a good team player and are process driven, this could be the role for you Benefits & Rewards EG Group Discounts - up to 15% off at our stores and food to go restaurants EG Cares Benefits - exclusive discounts across 900 retailers Smart Health - 24/7 online GP access, health checks and health and wellbeing support Employee Assistance Programme - access to our Wellbeing Centre which offers emotional & practical support including free financial advice Learning & Development - access to our Learning Hub, the most extensive online course library in the world to support you with every step of your career at EG Group Waterside Café - freshly prepared meals at affordable prices Free Secure Car Parking Dress Down Fridays Prayer and Ablution Facilities Work Anniversary Rewards Free Eye Test Select & Drive: Car Leasing Scheme Who are EG Group? United Kingdom-based EG Group is a leading independent convenience retailer, which has established partnerships with global brands such as Starbucks, Cinnabon, Subway, Greggs, and SPAR, as well as a focused portfolio of proprietary brands. The business has an established pedigree of delivering an excellent Grocery & Merchandise, Foodservice and Fuel proposition in all the markets in which it operates and currently employs more than 50,000 colleagues working in over 6,600 sites across the UK&I, Europe, USA and Australia. The group has enjoyed significant growth, with 2021 revenues exceeding $26bn as well as serving over one billion customers annually. Please note, the successful applicant will be subject to a completed DBS check which will be funded by EG Group.
May 18, 2024
Full time
Role: HR Administrator Location: Blackburn, BB1 2FA Hours: Full-Time Hours / 6 Months Contract Salary: £24,800 Company : EG Group What will my role look like? Our HR Operations Team is expanding and now looking to recruit a HR Administrator. In this role you will support the HR Operations function through the delivery of an efficient service to the business. This is a key role within the team with responsibility offering front line support to our colleagues and store managers and ensuring our systems and records are accurate and up to date. You will be required to organise and prioritise workload according to deadlines and the changing needs of the business and HR function. If you are looking for your initial step / step up in your HR career, this is a great opportunity to gain experience and build up your CPD. Role Duties: Monitoring the HR Coordinator communications points e.g. inbox, phone line and ticketing system, and being able to distribute emails accordingly Following company policies ensuring GDPR is maintained Responsible for employment and reference letters for all internal and external employees Keeping employee files and HR systems up to date including personal data Monitoring the leavers process taking action as necessary including responding to resignation notifications Working alongside the HR advisors to gain exposure and knowledge of all aspects of HR Collating relevant company reports as requested Collating Change to Terms data and processing accordingly via the relevant process updating policies and procedures as necessary Working on individual projects and collating data specific to a brand This list is not exhaustive and may be added to or amended from time to time. Candidate Requirements You will be a strong organiser, potentially with HR Administration experience and ready for your next move; you will be able to deal confidently with the fast pace head office environment. Support our food to go retailers, store managers and line managers and deliver to deadlines when under pressure. We are looking for a candidate that is ready to take ownership of the role, you will be given the autonomy and flexibility to do so First point of call for colleagues and store managers for advice and advising on system processes Able to deal with a variety of work in an organised, efficient manner. If you are passionate about HR, a good team player and are process driven, this could be the role for you Benefits & Rewards EG Group Discounts - up to 15% off at our stores and food to go restaurants EG Cares Benefits - exclusive discounts across 900 retailers Smart Health - 24/7 online GP access, health checks and health and wellbeing support Employee Assistance Programme - access to our Wellbeing Centre which offers emotional & practical support including free financial advice Learning & Development - access to our Learning Hub, the most extensive online course library in the world to support you with every step of your career at EG Group Waterside Café - freshly prepared meals at affordable prices Free Secure Car Parking Dress Down Fridays Prayer and Ablution Facilities Work Anniversary Rewards Free Eye Test Select & Drive: Car Leasing Scheme Who are EG Group? United Kingdom-based EG Group is a leading independent convenience retailer, which has established partnerships with global brands such as Starbucks, Cinnabon, Subway, Greggs, and SPAR, as well as a focused portfolio of proprietary brands. The business has an established pedigree of delivering an excellent Grocery & Merchandise, Foodservice and Fuel proposition in all the markets in which it operates and currently employs more than 50,000 colleagues working in over 6,600 sites across the UK&I, Europe, USA and Australia. The group has enjoyed significant growth, with 2021 revenues exceeding $26bn as well as serving over one billion customers annually. Please note, the successful applicant will be subject to a completed DBS check which will be funded by EG Group.
The Dreadnought Alliance Security Advisor will seek to apply security best practice and ensure that all key stakeholders are effectively managed throughout security activities. The Dreadnought Security Advisor post holder will support the Alliance Head of Security and Security team, who will lead in the support of delivering prioritised security assurance programmes and will provide expert advice click apply for full job details
May 18, 2024
Contractor
The Dreadnought Alliance Security Advisor will seek to apply security best practice and ensure that all key stakeholders are effectively managed throughout security activities. The Dreadnought Security Advisor post holder will support the Alliance Head of Security and Security team, who will lead in the support of delivering prioritised security assurance programmes and will provide expert advice click apply for full job details
Chartered Institute of Procurement and Supply (CIPS)
Contract: Home-based with travel Contact: An exceptional opportunity has arisen for a highly experienced and dynamic individual to join a leading management consultancy firm in a pivotal role as a Life Science and Healthcare Partner. This role offers the chance to make a significant impact in the industry and drive strategic growth for the organisation. As the Life Science and Healthcare Partner, the successful candidate will be tasked with leading and developing client relationships within the life science and healthcare sector. Drawing on their deep industry knowledge and expertise, they will identify new business opportunities, develop tailored solutions, and drive revenue growth. Company: This award-winning consultancy excels in revolutionising global procurement, supply chain, and cost optimisation. With data-driven insights, they drive transformations, empowering clients to thrive in evolving markets. Through collaboration, they uncover cost-saving opportunities, delivering measurable results that exceed expectations. Choose them as your strategic partner for business success. Key Responsibilities: Developing and executing a comprehensive business development strategy targeting the life science and healthcare market. Building and maintaining strong relationships with key stakeholders, including C-suite executives and decision-makers. Leading and managing cross-functional teams to deliver innovative solutions that meet client needs and drive value. Driving revenue growth by identifying new opportunities, negotiating contracts, and closing deals. Providing strategic guidance and thought leadership to clients, positioning the organization as a trusted advisor and partner. Collaborating with internal teams to ensure alignment with client objectives and deliver exceptional service. Qualifications: Bachelor's degree in a relevant field; advanced degree preferred. Extensive experience in business development, sales, or consulting within the life science and healthcare industry. Proven track record of success in driving revenue growth and exceeding targets. Strong understanding of industry trends, market dynamics, and competitive landscape. Excellent communication, negotiation, and relationship-building skills. Ability to lead and inspire cross-functional teams in a fast-paced, dynamic environment. This role offers a competitive base salary of up to £200,000, along with an attractive OTE (On-Target Earnings) of up to £90,000, reflecting the firm's commitment to rewarding high performance. For individuals who are strategic thinkers, results-driven leaders, and passionate about driving innovation in life science and healthcare, this is an opportunity not to be missed. Join the firm and become part of a dynamic team that is transforming the industry. Send your CV to Fields marked with an asterisk ( ) are required First name required Last name required What is your email address? required Your CV required Your file must be a .doc, .pdf, .docx, or .rtf. No larger than 1MB Drag and drop Choose a file Please tick here to save your CV for future applications to allow CIPS Procurement & Supply Jobs and recruiters to find you in the CV database. By selecting this option, you allow CIPS Procurement & Supply Jobs and recruiters to view and download your CV and contact you. Please tick here to receive a free CV review from TopCV. By selecting this option you agree to your CV and contact details being shared with TopCV and to them contacting you. Please tick here to receive email alerts with jobs like this one when they become available. Marketing Communications CIPS Procurement & Supply Jobs. We take your privacy seriously. Learn more about how we use your information when job seeking. By creating a Job Alert you agree to receive email alerts with relevant jobs when they become available from CIPS Procurement & Supply Jobs. Please tick here if you want to receive information and opportunities from CIPS Procurement & Supply Jobs We will use your information to ensure you receive messages that are relevant to you. Please be aware that unless you opt in, you will miss out on emails containing the latest job vacancies, career advice and other services from CIPS Procurement & Supply Jobs that could help your career. Should you cease to require these services in future, you can stop receiving these messages from us via the unsubscribe link on any email received or by contacting us directly. Please see our Full Privacy Notice . When you apply for a job we will send your application to the named employer, who may contact you. By applying for a job listed on CIPS Procurement and Supply Jobs you agree to our terms and conditions and privacy policy . You should never be required to provide bank account details. If you are, please contact us . All emails will contain a link in the footer to enable you to unsubscribe at any time. Get job alerts Create a job alert and receive personalised job recommendations straight to your inbox.
May 18, 2024
Full time
Contract: Home-based with travel Contact: An exceptional opportunity has arisen for a highly experienced and dynamic individual to join a leading management consultancy firm in a pivotal role as a Life Science and Healthcare Partner. This role offers the chance to make a significant impact in the industry and drive strategic growth for the organisation. As the Life Science and Healthcare Partner, the successful candidate will be tasked with leading and developing client relationships within the life science and healthcare sector. Drawing on their deep industry knowledge and expertise, they will identify new business opportunities, develop tailored solutions, and drive revenue growth. Company: This award-winning consultancy excels in revolutionising global procurement, supply chain, and cost optimisation. With data-driven insights, they drive transformations, empowering clients to thrive in evolving markets. Through collaboration, they uncover cost-saving opportunities, delivering measurable results that exceed expectations. Choose them as your strategic partner for business success. Key Responsibilities: Developing and executing a comprehensive business development strategy targeting the life science and healthcare market. Building and maintaining strong relationships with key stakeholders, including C-suite executives and decision-makers. Leading and managing cross-functional teams to deliver innovative solutions that meet client needs and drive value. Driving revenue growth by identifying new opportunities, negotiating contracts, and closing deals. Providing strategic guidance and thought leadership to clients, positioning the organization as a trusted advisor and partner. Collaborating with internal teams to ensure alignment with client objectives and deliver exceptional service. Qualifications: Bachelor's degree in a relevant field; advanced degree preferred. Extensive experience in business development, sales, or consulting within the life science and healthcare industry. Proven track record of success in driving revenue growth and exceeding targets. Strong understanding of industry trends, market dynamics, and competitive landscape. Excellent communication, negotiation, and relationship-building skills. Ability to lead and inspire cross-functional teams in a fast-paced, dynamic environment. This role offers a competitive base salary of up to £200,000, along with an attractive OTE (On-Target Earnings) of up to £90,000, reflecting the firm's commitment to rewarding high performance. For individuals who are strategic thinkers, results-driven leaders, and passionate about driving innovation in life science and healthcare, this is an opportunity not to be missed. Join the firm and become part of a dynamic team that is transforming the industry. Send your CV to Fields marked with an asterisk ( ) are required First name required Last name required What is your email address? required Your CV required Your file must be a .doc, .pdf, .docx, or .rtf. No larger than 1MB Drag and drop Choose a file Please tick here to save your CV for future applications to allow CIPS Procurement & Supply Jobs and recruiters to find you in the CV database. By selecting this option, you allow CIPS Procurement & Supply Jobs and recruiters to view and download your CV and contact you. Please tick here to receive a free CV review from TopCV. By selecting this option you agree to your CV and contact details being shared with TopCV and to them contacting you. Please tick here to receive email alerts with jobs like this one when they become available. Marketing Communications CIPS Procurement & Supply Jobs. We take your privacy seriously. Learn more about how we use your information when job seeking. By creating a Job Alert you agree to receive email alerts with relevant jobs when they become available from CIPS Procurement & Supply Jobs. Please tick here if you want to receive information and opportunities from CIPS Procurement & Supply Jobs We will use your information to ensure you receive messages that are relevant to you. Please be aware that unless you opt in, you will miss out on emails containing the latest job vacancies, career advice and other services from CIPS Procurement & Supply Jobs that could help your career. Should you cease to require these services in future, you can stop receiving these messages from us via the unsubscribe link on any email received or by contacting us directly. Please see our Full Privacy Notice . When you apply for a job we will send your application to the named employer, who may contact you. By applying for a job listed on CIPS Procurement and Supply Jobs you agree to our terms and conditions and privacy policy . You should never be required to provide bank account details. If you are, please contact us . All emails will contain a link in the footer to enable you to unsubscribe at any time. Get job alerts Create a job alert and receive personalised job recommendations straight to your inbox.
The role reports into the Regional Head ofUK & Ireland (based in London) working closely with the MD's of our Irish Funds,Corporate and AIFM businesses (based in Dublin). Strong collaboration with other members ofthe Business Development team. PURPOSE OF JOB Generate and win new business in astructured and professional manner, in line with the strategic objectives setby the Group. Specifically targeting UKand US managers entering the Irish market and associated intermediaries. MAIN RESPONSIBILITIES AND DUTIES Responsible for developing and winning new business for Ireland Funds and Corporate Services businesses, including AIFM and Depository, in line with targets set regionally and by the Group. Responsible for cross selling into other ICS jurisdictions, in line with targets set regionally and by the Group. Demonstrate a structured approach to targeting new business wins from new clients and intermediaries, predominantly based in the UK but also North America. Ensure timely and accurate data recording, to enable management reporting and analysis. Manage performance against agreed targets and budgets, thus ensuring the division's budgetary and performance targets are achieved and the division's KPIs are maintained as defined for financial, management and risk or as required by the Group. Manage and accurately price new business enquiries, ensuring the resources and services provided by the Group are fully utilized and explained. Actively contribute to the success of the regional business by strategically planning and executing as directed by the Business Development function for the Group. To deliver and integrate initiatives to promote the achievement of optimum operational, financial and business performance. Through effective analysis and management of the division and its resulting performance, ensure knowledge gained is factored into the planning of the division's strategy, resources and procedures. Ensure that the spirit of JTC is engendered and shared within the Group. May be required to attend board/divisional meetings and contribute to board papers/reports as appropriate. Ensure good corporate governance in accordance with regulatory requirements while aligning to the Group's overall aims, business plan and long-term strategy. Attend and lead client/potential client meetings, either on or off site. Liaise with professional advisors to ensure the Group delivers both a proficient and added value service. Attend conferences, speak on and moderate panels as necessary and at all times act as an ambassador for the Group. Develop, retain and enhance long term relationships with clients, their advisers, intermediaries and other introducers of work, maintaining a high level of client care. Adhere to Risk & Associate Compliance procedures in relation to regulatory requirements and AML legislation. Be responsible for analyzing, assessing and managing the risks associated with new business/potential clients, as well as, and where relevant, the Group's business as a whole. Monitor the division's risk assessments and review measures to ensure conformity, remaining aware of risk exposure. Remain aware of the obligations for the reporting of unusual transactions and act as a guide to the division in this respect. Develop, coach and mentor others, providing guidance on the management of employees according to Group standards and policy; ensuring employee's and division's adherence to their contractual obligations. Develop self and ensure knowledge in relevant field at all times. Adhere to the JTC core values and expected behaviors. Any other duties as deemed necessary or defined by Management and/or Group Board. ESSENTIAL REQUIREMENTS Relevant professional experience. Extensive and demonstrable experience in target asset classes. Broad-based knowledge and demonstrated ability to establish and manage a sales process, from lead generation to relationship management, nurturing a prospect pipeline, driving an agenda, and adapting to a fast-paced, challenging sales environment. Tactful, effective and persuasive communication skills suited to engaging and supporting high-profile prospects and clients. Excellent presentation skills. Willingness to travel. Capacity to deliver results both independently, as well as collaborate seamlessly with internal and external stakeholders, in a cross-functional team environment. Initiative to continually broaden your industry knowledge and apply it in your daily work. Process-driven, methodical approach to completing assigned tasks. Superior analytical, strategic and critical thinking skills. Meticulous organization and attention to detail.
May 18, 2024
Full time
The role reports into the Regional Head ofUK & Ireland (based in London) working closely with the MD's of our Irish Funds,Corporate and AIFM businesses (based in Dublin). Strong collaboration with other members ofthe Business Development team. PURPOSE OF JOB Generate and win new business in astructured and professional manner, in line with the strategic objectives setby the Group. Specifically targeting UKand US managers entering the Irish market and associated intermediaries. MAIN RESPONSIBILITIES AND DUTIES Responsible for developing and winning new business for Ireland Funds and Corporate Services businesses, including AIFM and Depository, in line with targets set regionally and by the Group. Responsible for cross selling into other ICS jurisdictions, in line with targets set regionally and by the Group. Demonstrate a structured approach to targeting new business wins from new clients and intermediaries, predominantly based in the UK but also North America. Ensure timely and accurate data recording, to enable management reporting and analysis. Manage performance against agreed targets and budgets, thus ensuring the division's budgetary and performance targets are achieved and the division's KPIs are maintained as defined for financial, management and risk or as required by the Group. Manage and accurately price new business enquiries, ensuring the resources and services provided by the Group are fully utilized and explained. Actively contribute to the success of the regional business by strategically planning and executing as directed by the Business Development function for the Group. To deliver and integrate initiatives to promote the achievement of optimum operational, financial and business performance. Through effective analysis and management of the division and its resulting performance, ensure knowledge gained is factored into the planning of the division's strategy, resources and procedures. Ensure that the spirit of JTC is engendered and shared within the Group. May be required to attend board/divisional meetings and contribute to board papers/reports as appropriate. Ensure good corporate governance in accordance with regulatory requirements while aligning to the Group's overall aims, business plan and long-term strategy. Attend and lead client/potential client meetings, either on or off site. Liaise with professional advisors to ensure the Group delivers both a proficient and added value service. Attend conferences, speak on and moderate panels as necessary and at all times act as an ambassador for the Group. Develop, retain and enhance long term relationships with clients, their advisers, intermediaries and other introducers of work, maintaining a high level of client care. Adhere to Risk & Associate Compliance procedures in relation to regulatory requirements and AML legislation. Be responsible for analyzing, assessing and managing the risks associated with new business/potential clients, as well as, and where relevant, the Group's business as a whole. Monitor the division's risk assessments and review measures to ensure conformity, remaining aware of risk exposure. Remain aware of the obligations for the reporting of unusual transactions and act as a guide to the division in this respect. Develop, coach and mentor others, providing guidance on the management of employees according to Group standards and policy; ensuring employee's and division's adherence to their contractual obligations. Develop self and ensure knowledge in relevant field at all times. Adhere to the JTC core values and expected behaviors. Any other duties as deemed necessary or defined by Management and/or Group Board. ESSENTIAL REQUIREMENTS Relevant professional experience. Extensive and demonstrable experience in target asset classes. Broad-based knowledge and demonstrated ability to establish and manage a sales process, from lead generation to relationship management, nurturing a prospect pipeline, driving an agenda, and adapting to a fast-paced, challenging sales environment. Tactful, effective and persuasive communication skills suited to engaging and supporting high-profile prospects and clients. Excellent presentation skills. Willingness to travel. Capacity to deliver results both independently, as well as collaborate seamlessly with internal and external stakeholders, in a cross-functional team environment. Initiative to continually broaden your industry knowledge and apply it in your daily work. Process-driven, methodical approach to completing assigned tasks. Superior analytical, strategic and critical thinking skills. Meticulous organization and attention to detail.
Job role: Customer Service Advisor Location: Leeds City Centre Salary: £24,000 - £27,000 based on experience, plus performance-related bonus and benefits Job Type: Full-time or Part-time Hours: 37.5-hour week for full-time positions, Monday to Friday. Holiday Entitlement: 20 days holiday plus bank holidays (increasing with service, pro-rated for part-time roles). Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic and vibrant environment? If so, we are looking for a dedicated Customer Service Advisor to join a dedicated team. Role Overview: As a Customer Service Advisor, you will play a crucial role in delivering outstanding service to valued customers. Working alongside a highly motivated team, you will handle daily orders, enquiries, and complaints with professionalism and efficiency. Key Responsibilities: Provide excellent customer service in line with high service standards. Process daily orders and respond to customer enquiries via telephone and email. Handle customer queries, complaints, and operational irregularities with care and follow-up. Liaise with other departments to ensure effective resolution of issues. Inform customers about products and services. Offer advice and provide alternatives when necessary. Assist in other departments as needed. Set up new customer accounts. Requirements: Education to GCSE level in Maths and English. 2 years of customer service experience preferred. PC literacy. Ability to work both independently and as part of a team. Strong oral and written communication skills, with a pleasant telephone manner. Hardworking and diligent nature. Ability to handle customer interactions calmly and efficiently. If you are a switched-on, dynamic individual with a passion for customer service, we want to hear from you! Apply now to join the team! Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location. By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes only. We often work with third parties who may contact you about this role. Our full Privacy Policy is available at key-appointments.
May 18, 2024
Full time
Job role: Customer Service Advisor Location: Leeds City Centre Salary: £24,000 - £27,000 based on experience, plus performance-related bonus and benefits Job Type: Full-time or Part-time Hours: 37.5-hour week for full-time positions, Monday to Friday. Holiday Entitlement: 20 days holiday plus bank holidays (increasing with service, pro-rated for part-time roles). Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic and vibrant environment? If so, we are looking for a dedicated Customer Service Advisor to join a dedicated team. Role Overview: As a Customer Service Advisor, you will play a crucial role in delivering outstanding service to valued customers. Working alongside a highly motivated team, you will handle daily orders, enquiries, and complaints with professionalism and efficiency. Key Responsibilities: Provide excellent customer service in line with high service standards. Process daily orders and respond to customer enquiries via telephone and email. Handle customer queries, complaints, and operational irregularities with care and follow-up. Liaise with other departments to ensure effective resolution of issues. Inform customers about products and services. Offer advice and provide alternatives when necessary. Assist in other departments as needed. Set up new customer accounts. Requirements: Education to GCSE level in Maths and English. 2 years of customer service experience preferred. PC literacy. Ability to work both independently and as part of a team. Strong oral and written communication skills, with a pleasant telephone manner. Hardworking and diligent nature. Ability to handle customer interactions calmly and efficiently. If you are a switched-on, dynamic individual with a passion for customer service, we want to hear from you! Apply now to join the team! Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location. By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes only. We often work with third parties who may contact you about this role. Our full Privacy Policy is available at key-appointments.
Join our Safer Estates Team as an Enforcement Officer and help enforce Torus housing policies on Anti-Social Behaviour (ASB), Harassment, Hate Crime, and various tenancy breaches. As a Safer Estates Enforcement Officer, you will manage serious and persistent ASB and tenancy breach cases, stepping in when early intervention measures fail and legal action becomes necessary to uphold tenancy conditions. Your role includes providing case advice, effective case management, and precise evidence gathering to support Neighbourhood Teams. You'll also identify cases that need escalation for legal intervention to protect individuals and communities from the harmful effects of nuisance and ASB. Responsibilities: Work in partnership with internal departments and our key external partners to deliver effective tenancy compliance to our customers that are consistent, professional, and accessible. Proactively manage and respond to cases of anti-social behaviour, including hate crime and domestic abuse. Liaise with, advise, and support Neighbourhood Officers dealing with housing related nuisance and other tenancy breaches to ensure a consistent approach and ensure that case referrals to the team are made in a timely manner. Work collaboratively with colleagues in the preparation and service of legal documents including Notices. Work with Neighbourhood Officers to identify any additional or alternative sources of evidence to use in supporting cases. To advise how to obtain this evidence as quickly as possible and in the most appropriate form. Undertake case work including, but not limited to, interviews, preparing witness statements, liaising with appropriate legal advisors, giving evidence at Court and accurate and timely recording on the ASB case management system. Understand the relevant legislation and legal remedies available to handle difficult and complex cases, working with the team and the Safer Estates Team Leader and/or Service Lead to ensure swift and effective outcomes. Ensure witnesses are provided with appropriate support throughout any investigation. To prepare witnesses for attending and presenting evidence in court, including the provision of transport where necessary. Liaise with and make referrals to other support agencies as necessary to ensure all possible preventative action has been taken. Liaise with and make referrals to mediation service, if appropriate. Assist with developing and maintaining links with the community to ensure that the company approach to anti-social behaviour is understood and reflects community perceptions and expectations. To have knowledge and understanding of the Company's business policies and work to them at all times, including adherence to the Company's Data Protection Policy. To ensure all notes and evidence relating to casework are accurate and up to date on the housing management system. Ensure that H&S policy and procedures are adhered to and embedded to deliver effective and safe services and operations, ensuring that Risk Management and the use of the appropriate kit is embedded into lone working practices. Promote safety and protection of vulnerable adults and children by ensuring that all safeguarding issues and concerns are reported promptly in accordance with Local Authority and Torus Safeguarding policies Skills & Experience: GCSE level education, or equivalent, or demonstrable experience CIH level 3 qualification, or willingness to complete Evidence of implementing strategies, policies, operational plans and managing risk Excellent IT skills Excellent knowledge of industry best practice Excellent knowledge of housing management related IT Systems Up to date knowledge of national agenda and current policy issues in the housing sector and best practise in the field. Extensive knowledge and understanding of the relevant legal frameworks. What we offer: Join our team and enjoy a wealth of benefits designed to enhance your work-life balance and well-being. Here's what we offer: Generous Annual Leave: Start with 25 days plus bank holidays, increasing to 30 days after five years of dedicated service. Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events. Financial Flexibility: Take advantage of our holiday purchase scheme, Aviva pension plan, and Salary Finance for affordable loans. With Wagestream, access a portion of your pay instantly. Travel and Transport: Explore our lease car scheme and employee discounts on various products, including bikes and holidays. Continuous Learning: Access a range of learning opportunities, including e-learning workshops and support for professional qualifications. Recognition and Well-being: Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships. Flexible Working: We champion flexible and agile working, supporting your individual needs and preferences. Comfortable Workspaces: Enjoy well-designed offices with excellent public transport links, alongside access to employee assistance programs and occupational health support. Health and Wellness: For eligible employees, we offer BUPA health expenses coverage, ensuring your health needs are taken care of. Interview Process: Candidates will undergo in-person interviews, consisting of a competency-based interview. Additional Information Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed: Right to work verification Qualification certificate check 2x completed references OH Health Questionnaire - Fit For Work DBS check (if required for role) Completion of all new starter documentation including signed T&C's Join us and thrive in a supportive environment that values your personal and professional growth.
May 18, 2024
Full time
Join our Safer Estates Team as an Enforcement Officer and help enforce Torus housing policies on Anti-Social Behaviour (ASB), Harassment, Hate Crime, and various tenancy breaches. As a Safer Estates Enforcement Officer, you will manage serious and persistent ASB and tenancy breach cases, stepping in when early intervention measures fail and legal action becomes necessary to uphold tenancy conditions. Your role includes providing case advice, effective case management, and precise evidence gathering to support Neighbourhood Teams. You'll also identify cases that need escalation for legal intervention to protect individuals and communities from the harmful effects of nuisance and ASB. Responsibilities: Work in partnership with internal departments and our key external partners to deliver effective tenancy compliance to our customers that are consistent, professional, and accessible. Proactively manage and respond to cases of anti-social behaviour, including hate crime and domestic abuse. Liaise with, advise, and support Neighbourhood Officers dealing with housing related nuisance and other tenancy breaches to ensure a consistent approach and ensure that case referrals to the team are made in a timely manner. Work collaboratively with colleagues in the preparation and service of legal documents including Notices. Work with Neighbourhood Officers to identify any additional or alternative sources of evidence to use in supporting cases. To advise how to obtain this evidence as quickly as possible and in the most appropriate form. Undertake case work including, but not limited to, interviews, preparing witness statements, liaising with appropriate legal advisors, giving evidence at Court and accurate and timely recording on the ASB case management system. Understand the relevant legislation and legal remedies available to handle difficult and complex cases, working with the team and the Safer Estates Team Leader and/or Service Lead to ensure swift and effective outcomes. Ensure witnesses are provided with appropriate support throughout any investigation. To prepare witnesses for attending and presenting evidence in court, including the provision of transport where necessary. Liaise with and make referrals to other support agencies as necessary to ensure all possible preventative action has been taken. Liaise with and make referrals to mediation service, if appropriate. Assist with developing and maintaining links with the community to ensure that the company approach to anti-social behaviour is understood and reflects community perceptions and expectations. To have knowledge and understanding of the Company's business policies and work to them at all times, including adherence to the Company's Data Protection Policy. To ensure all notes and evidence relating to casework are accurate and up to date on the housing management system. Ensure that H&S policy and procedures are adhered to and embedded to deliver effective and safe services and operations, ensuring that Risk Management and the use of the appropriate kit is embedded into lone working practices. Promote safety and protection of vulnerable adults and children by ensuring that all safeguarding issues and concerns are reported promptly in accordance with Local Authority and Torus Safeguarding policies Skills & Experience: GCSE level education, or equivalent, or demonstrable experience CIH level 3 qualification, or willingness to complete Evidence of implementing strategies, policies, operational plans and managing risk Excellent IT skills Excellent knowledge of industry best practice Excellent knowledge of housing management related IT Systems Up to date knowledge of national agenda and current policy issues in the housing sector and best practise in the field. Extensive knowledge and understanding of the relevant legal frameworks. What we offer: Join our team and enjoy a wealth of benefits designed to enhance your work-life balance and well-being. Here's what we offer: Generous Annual Leave: Start with 25 days plus bank holidays, increasing to 30 days after five years of dedicated service. Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events. Financial Flexibility: Take advantage of our holiday purchase scheme, Aviva pension plan, and Salary Finance for affordable loans. With Wagestream, access a portion of your pay instantly. Travel and Transport: Explore our lease car scheme and employee discounts on various products, including bikes and holidays. Continuous Learning: Access a range of learning opportunities, including e-learning workshops and support for professional qualifications. Recognition and Well-being: Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships. Flexible Working: We champion flexible and agile working, supporting your individual needs and preferences. Comfortable Workspaces: Enjoy well-designed offices with excellent public transport links, alongside access to employee assistance programs and occupational health support. Health and Wellness: For eligible employees, we offer BUPA health expenses coverage, ensuring your health needs are taken care of. Interview Process: Candidates will undergo in-person interviews, consisting of a competency-based interview. Additional Information Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed: Right to work verification Qualification certificate check 2x completed references OH Health Questionnaire - Fit For Work DBS check (if required for role) Completion of all new starter documentation including signed T&C's Join us and thrive in a supportive environment that values your personal and professional growth.
Customer Service Executive - Heathrow - £25-26k Your new company A logistics and mail services business based near Heathrow is recruiting a Customer Service Advisor to join the team. The company works predominantly with e-commerce customers, both large and small! You'll be working in a team of 10, reporting to an experienced manager who works hard to coach and develop his team. Your new role In this role you'll manage a portfolio of accounts, handling inbound emails and calls, dealing with customer queries and complaints, using the CRM to process orders. This is a B2B role, and you'll be allocated a range of customers, from SME's through to corporate clients. 80% of queries are via email and 20% over the phone. What you'll need to succeed You'll have previous experience in an office-based customer service position, handling inbound calls and emails. You'll have strong communication skills (both written and verbal), a good working knowledge of MS Office and CRM. What you'll get in return You'll receive an annual salary of £25-26k dependent on experience. Working hours are Monday to Friday, 8.30am-5pm or 9am-5.30pm. Free parking is also available on site. Please note this role is 100% based in the office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 18, 2024
Full time
Customer Service Executive - Heathrow - £25-26k Your new company A logistics and mail services business based near Heathrow is recruiting a Customer Service Advisor to join the team. The company works predominantly with e-commerce customers, both large and small! You'll be working in a team of 10, reporting to an experienced manager who works hard to coach and develop his team. Your new role In this role you'll manage a portfolio of accounts, handling inbound emails and calls, dealing with customer queries and complaints, using the CRM to process orders. This is a B2B role, and you'll be allocated a range of customers, from SME's through to corporate clients. 80% of queries are via email and 20% over the phone. What you'll need to succeed You'll have previous experience in an office-based customer service position, handling inbound calls and emails. You'll have strong communication skills (both written and verbal), a good working knowledge of MS Office and CRM. What you'll get in return You'll receive an annual salary of £25-26k dependent on experience. Working hours are Monday to Friday, 8.30am-5pm or 9am-5.30pm. Free parking is also available on site. Please note this role is 100% based in the office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
As a Partner in our global Commercial Consulting practice, you will serve as a critical member of our leadership team, play a leading and vital role on client engagements and firm initiatives and will be specialized in one or more of the following domain areas New Product Planning Transaction Advisory Real World Evidence Pricing & Market Access Commercial Strategy and Transformation Leveraging your ability to generate revenues and actively manage key account relationships, you will be responsible for growing the consulting practice by generating new business and building trusted advisory relationships with key stakeholders. You will be expected to interact with senior client executives to identify and sell sizeable consulting projects and lead internal teams in delivering the work, as part of our "seller-doer" model. In addition, you will share in the responsibility of managing the business and staff, while creating their own intellectual capital. About You - experience, education, skills, and accomplishments MD, or a Masters / PhD in a life science field, or an MBA 12+ years of experience in life sciences consulting, of which at least 5 years have been as a senior client facing consulting leader Specialisation in New Product Planning, Transaction Advisory or Commercial Strategy and Transformation Extensive project management experience across small-medium-large sized project/case teams, and a range of project scopes and sizes (i.e., $150K to $1M+) Strong working knowledge of at least 2 to 3 high-interest therapy areas such as rare diseases, oncology, neurology, diabetes, auto-immune disease, and metabolism Experience working in an international environment which includes the US and Europe, and preferably with exposure to Emerging Markets It would be great if you also have Extensive rolodex of client relationships across major and mid-sized life sciences clients across the US and Europe Proven ability to generate project revenue and actively manage key account relationships Experience and ability to hire, lead, coach and mentor multiple direct reports The ability to generate at least $3M in annual single count revenue by maintaining existing clients and actively opening new accounts , with the aspiration to exceed $5M over time leveraging the Clarivate platform Stay abreast of current business and industry trends relevant to our clients' businesses What will you be doing in this role? Generate revenues through project sales, leveraging your own and Clarivate's rolodex of client relationships Support project planning and execution by overseeing project managers to ensure quality delivery on client commitments, needs and objectives, as well as managing project cost structure and margin to ensure profitability Maintain and enhance therapeutic and domain area expertise to apply during client engagements, thought leadership initiatives and business development efforts Inspire and motivate teams to help grow and retain talent through coaching and development at all levels Demonstrate commitment to personal and professional development through trainings, unstructured learnings, workshops and conferences Contribute to the social environment by executing assigned firm-building activities including knowledge management, internal training sessions and assisting with recruiting top talent; and engender a strong collegial culture that encourages and sustains camaraderie, support, apprenticeship model, growth-mindset, rise-above adversity drive, can-do attitude, among several other Clarivate values. Travel to/from client sites and external events as needed to serve as the face of Clarivate Consulting during external networking events, conferences, workshops, etc. About the Team You will work closely with our global Commercial Consulting team comprising 75 team members located in the US, Europe and Asia-Pacific, selling, leading and delivering New Product Planning, Transaction Advisory or Commercial Strategy and Transformation. As you build out your book of business, you will have the opportunity to bring additional team members on board with the requisite capabilities to assist you sell and deliver impactful work to Clarivate's clients Hours of Work This is a full-time permanent role working in a hybrid model from our London office. At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training and other terms, conditions and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
May 18, 2024
Full time
As a Partner in our global Commercial Consulting practice, you will serve as a critical member of our leadership team, play a leading and vital role on client engagements and firm initiatives and will be specialized in one or more of the following domain areas New Product Planning Transaction Advisory Real World Evidence Pricing & Market Access Commercial Strategy and Transformation Leveraging your ability to generate revenues and actively manage key account relationships, you will be responsible for growing the consulting practice by generating new business and building trusted advisory relationships with key stakeholders. You will be expected to interact with senior client executives to identify and sell sizeable consulting projects and lead internal teams in delivering the work, as part of our "seller-doer" model. In addition, you will share in the responsibility of managing the business and staff, while creating their own intellectual capital. About You - experience, education, skills, and accomplishments MD, or a Masters / PhD in a life science field, or an MBA 12+ years of experience in life sciences consulting, of which at least 5 years have been as a senior client facing consulting leader Specialisation in New Product Planning, Transaction Advisory or Commercial Strategy and Transformation Extensive project management experience across small-medium-large sized project/case teams, and a range of project scopes and sizes (i.e., $150K to $1M+) Strong working knowledge of at least 2 to 3 high-interest therapy areas such as rare diseases, oncology, neurology, diabetes, auto-immune disease, and metabolism Experience working in an international environment which includes the US and Europe, and preferably with exposure to Emerging Markets It would be great if you also have Extensive rolodex of client relationships across major and mid-sized life sciences clients across the US and Europe Proven ability to generate project revenue and actively manage key account relationships Experience and ability to hire, lead, coach and mentor multiple direct reports The ability to generate at least $3M in annual single count revenue by maintaining existing clients and actively opening new accounts , with the aspiration to exceed $5M over time leveraging the Clarivate platform Stay abreast of current business and industry trends relevant to our clients' businesses What will you be doing in this role? Generate revenues through project sales, leveraging your own and Clarivate's rolodex of client relationships Support project planning and execution by overseeing project managers to ensure quality delivery on client commitments, needs and objectives, as well as managing project cost structure and margin to ensure profitability Maintain and enhance therapeutic and domain area expertise to apply during client engagements, thought leadership initiatives and business development efforts Inspire and motivate teams to help grow and retain talent through coaching and development at all levels Demonstrate commitment to personal and professional development through trainings, unstructured learnings, workshops and conferences Contribute to the social environment by executing assigned firm-building activities including knowledge management, internal training sessions and assisting with recruiting top talent; and engender a strong collegial culture that encourages and sustains camaraderie, support, apprenticeship model, growth-mindset, rise-above adversity drive, can-do attitude, among several other Clarivate values. Travel to/from client sites and external events as needed to serve as the face of Clarivate Consulting during external networking events, conferences, workshops, etc. About the Team You will work closely with our global Commercial Consulting team comprising 75 team members located in the US, Europe and Asia-Pacific, selling, leading and delivering New Product Planning, Transaction Advisory or Commercial Strategy and Transformation. As you build out your book of business, you will have the opportunity to bring additional team members on board with the requisite capabilities to assist you sell and deliver impactful work to Clarivate's clients Hours of Work This is a full-time permanent role working in a hybrid model from our London office. At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training and other terms, conditions and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
London Business Development Full-time Job Description About Us HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we've achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS for over 3000 midsize and multinational companies. Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Monzo, Happy Socks, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people. Come and be you with us Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that's bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we're waiting with open arms. Come join us. About the position: As a Partner Manager, you will play a pivotal role in nurturing and shaping our channel partnership programs, supporting the company's fast growth, with focus on our Central Eastern European and Israel markets. You'll be fluent in any CEE language. Being measured on revenue related KPI's, you will have full responsibility and accountability for the success of the partnership program in the region What will you do: Manage existing, and help discover new tech and channel partnerships (e.g. HR (Tech) consultants and advisory, IT consultants and PE firms etc), with the goal of increasing revenue opportunities in the region through lead generation, brand awareness and advocacy Identify and prioritise the right partners for each program, focusing on the above mentioned markets Engage with relevant partners, convey the value of HiBob for the partner, and onboard them to the program Manage the high-level relationship with partners (e.g. QBR's, strategic initiatives) and orchestrate the day to day relationship between the partner to relevant positions in the GTM organisation Work closely with the sales and marketing organisations to drive GTM initiatives (mostly lead generation) with partners Collaborate with partner marketing on marketing assets and activities which are relevant to the partners in the region Help define partner enablement requirements and certification path; collaborating with HiBob's enablement team to build relevant materials Create presentations that help communicate impact and requirements to key stakeholders, gain organisational buy-in and drive forward execution Requirements Fluency in any Eastern European language is essential. Demonstrable experience in managing and exploring channel sales / tech partner programs in SaaS companies Knowledge of partner referral programs Experience in HR tech related fields - huge plus Capable of independently leading external client or partner conversations Comfortable working in a fast-paced, sometimes less structured, and entrepreneurial environment HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive compensation, benefits, and pre-IPO equity alongside all of this: Company share options plan - every employee can eventually become a shareHolder Cash allowance for health insurance Annual vision allowance Annual Headspace subscription and wellness benefits Travel support (cycle scheme and season ticket loans) Hybrid working from day 1 Work from home allowance - to get your home office set up! Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment) Bob balance days - Enjoy a company-wide long weekend at the beginning of each quarter 2 Social Impact days per year for volunteering Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme Pension scheme auto-enrolment from day 1 Fun company and team social events (locally and virtually with our global teams) We love birthdays - take the day off and receive a special gift If this sounds like something you've been looking for, we'd love to have you. Come on, join our village! Our success depends on our people, and we want HiBob to be a workplace where everyone can feel a sense of belonging and thrive, so we're committed to being proactive at all levels so that our workforce reflects the communities in which we live, work, and hire. We are open to all talent. All qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). Please contact us if you'd like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities. We want you to bring the best of you. You can email email protected or speak to the recruiter when they arrange a call with you. We will ask you to share some voluntary personal information as you apply. We want to have an opportunity to consider a diverse pool of qualified candidates. This information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. Please take a few moments to complete it. Hiring Managers do not have access to this information, and we will treat your information confidentially. By checking this checkbox you agree to receive marketing communications from HiBob. You can update your preferences at any time. By submitting your details you hereby agree to our Terms & Conditions and Privacy Policy . You may always opt-out from our mailing lists in accordance with the Privacy Policy. Welcome back, ! What demo would you like today? Why are you interested in this module? Tell us a bit about your company. Number of employees Company Name Company Role Pick your ideal time here: Good news! You already have a meeting scheduled. To reschedule, go to the confirmation email in your inbox and click on the link. Your form has been submitted. We're on top of this and will get back to you quickly. You're all set. Watch a demo video here. You're all set. A demo of Bob is coming your way. Go ahead and watch a demo video here. Oops, the calendar timed out. It's all good. A HiBob expert will contact you soon! Until then, check your inbox for an email with the video. There was an error with your email. Sign up here! Join 50,000 HR leaders who get our monthly newsletter. Full Name Country By checking this checkbox you agree to receive marketing communications from HiBob. You can update your preferences at any time. By submitting your details you hereby agree to our Terms & Conditions and Privacy Policy . You may always opt-out from our mailing lists in accordance with the Privacy Policy. AWESOME You're in! Can't wait to read more? Go to our resource center here There was an error with your email. Watch a demo See how Bob can help your company. Full Name Country By checking this checkbox you agree to receive marketing communications from HiBob. You can update your preferences at any time. By submitting your details you hereby agree to our Terms & Conditions and Privacy Policy . You may always opt-out from our mailing lists in accordance with the Privacy Policy. Welcome back, ! What demo would you like today? Why are you interested in this module? Tell us a bit about your company: Number of employees Company Name Company Role Before you watch the video, you can pick a time for an expert to call you: Good news! You already have a meeting scheduled. To reschedule, go to the confirmation email in your inbox and click on the link. Your form has been submitted. We're on top of this and will get back to you quickly. You're all set. Watch your video here. Oops, the calendar timed out. It's all good. A HiBob expert will contact you soon! Until then, check your inbox for an email with the video.
May 18, 2024
Full time
London Business Development Full-time Job Description About Us HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we've achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS for over 3000 midsize and multinational companies. Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Monzo, Happy Socks, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people. Come and be you with us Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that's bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we're waiting with open arms. Come join us. About the position: As a Partner Manager, you will play a pivotal role in nurturing and shaping our channel partnership programs, supporting the company's fast growth, with focus on our Central Eastern European and Israel markets. You'll be fluent in any CEE language. Being measured on revenue related KPI's, you will have full responsibility and accountability for the success of the partnership program in the region What will you do: Manage existing, and help discover new tech and channel partnerships (e.g. HR (Tech) consultants and advisory, IT consultants and PE firms etc), with the goal of increasing revenue opportunities in the region through lead generation, brand awareness and advocacy Identify and prioritise the right partners for each program, focusing on the above mentioned markets Engage with relevant partners, convey the value of HiBob for the partner, and onboard them to the program Manage the high-level relationship with partners (e.g. QBR's, strategic initiatives) and orchestrate the day to day relationship between the partner to relevant positions in the GTM organisation Work closely with the sales and marketing organisations to drive GTM initiatives (mostly lead generation) with partners Collaborate with partner marketing on marketing assets and activities which are relevant to the partners in the region Help define partner enablement requirements and certification path; collaborating with HiBob's enablement team to build relevant materials Create presentations that help communicate impact and requirements to key stakeholders, gain organisational buy-in and drive forward execution Requirements Fluency in any Eastern European language is essential. Demonstrable experience in managing and exploring channel sales / tech partner programs in SaaS companies Knowledge of partner referral programs Experience in HR tech related fields - huge plus Capable of independently leading external client or partner conversations Comfortable working in a fast-paced, sometimes less structured, and entrepreneurial environment HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive compensation, benefits, and pre-IPO equity alongside all of this: Company share options plan - every employee can eventually become a shareHolder Cash allowance for health insurance Annual vision allowance Annual Headspace subscription and wellness benefits Travel support (cycle scheme and season ticket loans) Hybrid working from day 1 Work from home allowance - to get your home office set up! Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment) Bob balance days - Enjoy a company-wide long weekend at the beginning of each quarter 2 Social Impact days per year for volunteering Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme Pension scheme auto-enrolment from day 1 Fun company and team social events (locally and virtually with our global teams) We love birthdays - take the day off and receive a special gift If this sounds like something you've been looking for, we'd love to have you. Come on, join our village! Our success depends on our people, and we want HiBob to be a workplace where everyone can feel a sense of belonging and thrive, so we're committed to being proactive at all levels so that our workforce reflects the communities in which we live, work, and hire. We are open to all talent. All qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). Please contact us if you'd like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities. We want you to bring the best of you. You can email email protected or speak to the recruiter when they arrange a call with you. We will ask you to share some voluntary personal information as you apply. We want to have an opportunity to consider a diverse pool of qualified candidates. This information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. Please take a few moments to complete it. Hiring Managers do not have access to this information, and we will treat your information confidentially. By checking this checkbox you agree to receive marketing communications from HiBob. You can update your preferences at any time. By submitting your details you hereby agree to our Terms & Conditions and Privacy Policy . You may always opt-out from our mailing lists in accordance with the Privacy Policy. Welcome back, ! What demo would you like today? Why are you interested in this module? Tell us a bit about your company. Number of employees Company Name Company Role Pick your ideal time here: Good news! You already have a meeting scheduled. To reschedule, go to the confirmation email in your inbox and click on the link. Your form has been submitted. We're on top of this and will get back to you quickly. You're all set. Watch a demo video here. You're all set. A demo of Bob is coming your way. Go ahead and watch a demo video here. Oops, the calendar timed out. It's all good. A HiBob expert will contact you soon! Until then, check your inbox for an email with the video. There was an error with your email. Sign up here! Join 50,000 HR leaders who get our monthly newsletter. Full Name Country By checking this checkbox you agree to receive marketing communications from HiBob. You can update your preferences at any time. By submitting your details you hereby agree to our Terms & Conditions and Privacy Policy . You may always opt-out from our mailing lists in accordance with the Privacy Policy. AWESOME You're in! Can't wait to read more? Go to our resource center here There was an error with your email. Watch a demo See how Bob can help your company. Full Name Country By checking this checkbox you agree to receive marketing communications from HiBob. You can update your preferences at any time. By submitting your details you hereby agree to our Terms & Conditions and Privacy Policy . You may always opt-out from our mailing lists in accordance with the Privacy Policy. Welcome back, ! What demo would you like today? Why are you interested in this module? Tell us a bit about your company: Number of employees Company Name Company Role Before you watch the video, you can pick a time for an expert to call you: Good news! You already have a meeting scheduled. To reschedule, go to the confirmation email in your inbox and click on the link. Your form has been submitted. We're on top of this and will get back to you quickly. You're all set. Watch your video here. Oops, the calendar timed out. It's all good. A HiBob expert will contact you soon! Until then, check your inbox for an email with the video.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. This newly formed role joins our Advisory Sustainability & ESG Hub. The Hub was established in 2022 to build BDO's sustainability capacity and embed ESG considerations into client work acting as a catalyst for growth, an incubator for new services, and a centre of excellence. In this role you'll will lead complex client assignments in the fields of carbon measurement and reporting, decarbonisation and net zero transition. You'll have the opportunity to support with business development and build capacity across the firm. The successful candidate will help to shape this growing capability. This is a senior position and therefore a demonstrable track-record of successful delivery is required, including project management, quantifying scope 1-3 emissions, and either advising on or implementing carbon reduction plans. A thorough understanding of carbon accounting standards, including the GHG Protocol, and awareness of greenhouse gas reporting legislation is essential. Experience of ESG data management systems and people management experience are desirable. The role can be based in London, Bristol, Birmingham or Leeds. Other locations will be considered. You'll be someone with: A high level of proficiency in carbon accounting spanning scopes 1-3, and a strong technical knowledge of carbon reporting legislation and standards. A track record of managing complex greenhouse gas quantification projects, either in a consultancy context or in-house. Excellent communication skills, both written and verbal. With the ability to explain concepts to technical and non technical users High level of proficiency in Microsoft Excel, Word and PowerPoint. Degree-level qualification in a relevant subject (e.g. physical sciences, engineering or business). Desirable: It would be an advantage to have experience setting science-based targets and implementing and/or using ESG data platforms. Experience of developing focused carbon reduction strategies, plans, roadmaps and initiatives for organisations would also be an advantage Experience of assessing and managing climate-related risk/opportunity, and developing TCFD-aligned disclosures would be an advantage You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach,
May 18, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. This newly formed role joins our Advisory Sustainability & ESG Hub. The Hub was established in 2022 to build BDO's sustainability capacity and embed ESG considerations into client work acting as a catalyst for growth, an incubator for new services, and a centre of excellence. In this role you'll will lead complex client assignments in the fields of carbon measurement and reporting, decarbonisation and net zero transition. You'll have the opportunity to support with business development and build capacity across the firm. The successful candidate will help to shape this growing capability. This is a senior position and therefore a demonstrable track-record of successful delivery is required, including project management, quantifying scope 1-3 emissions, and either advising on or implementing carbon reduction plans. A thorough understanding of carbon accounting standards, including the GHG Protocol, and awareness of greenhouse gas reporting legislation is essential. Experience of ESG data management systems and people management experience are desirable. The role can be based in London, Bristol, Birmingham or Leeds. Other locations will be considered. You'll be someone with: A high level of proficiency in carbon accounting spanning scopes 1-3, and a strong technical knowledge of carbon reporting legislation and standards. A track record of managing complex greenhouse gas quantification projects, either in a consultancy context or in-house. Excellent communication skills, both written and verbal. With the ability to explain concepts to technical and non technical users High level of proficiency in Microsoft Excel, Word and PowerPoint. Degree-level qualification in a relevant subject (e.g. physical sciences, engineering or business). Desirable: It would be an advantage to have experience setting science-based targets and implementing and/or using ESG data platforms. Experience of developing focused carbon reduction strategies, plans, roadmaps and initiatives for organisations would also be an advantage Experience of assessing and managing climate-related risk/opportunity, and developing TCFD-aligned disclosures would be an advantage You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach,
Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. Job Description Square is looking for a Head of Compliance & Money Laundering Reporting Officer (MLRO) to join our team in the UK, who will report to the regional Chief Compliance Officer for Europe. You will drive implementation of compliance control, processes and required operations under the regulatory and AML/CTF programs. The successful candidate will work as an integrated part of our global Compliance team, leveraging the broader organization and resources to ensure that we maintain an effective AML/CTF program and meet all our regulatory compliance obligations. This role is essential to Square's success in the UK and will work with colleagues across Compliance, Legal, Payments and Industry Relations, Finance, Risk, Internal Audit, Product, and Sales and Marketing. This role must be based in the United Kingdom. Drive a culture of compliance across the business with a focus on the voice of the consumer. Develop AML and financial crime processes, and ensure the implementation and appropriate controls that reflect business and regulatory requirements Facilitate risk-based Know Your Customer and Transaction Monitoring programmes to detect unusual activity and investigate and report suspicious activity in accordance to regulatory requirements Build relationships with relevant authorities, payment schemes, and regulators to ensure we operate according to the latest Financial Crime trends Ensure accurate responses and reports to the Regulator. Oversee the operations of the UK Compliance team, including training, capacity planning, tracking team and individual Key Performance Indicators (KPIs), and Key Risk Indicators (KRIs) for the programme Work with Compliance leads to provide strategic planning, organisational structure, focus areas, and quarterly goals and key results Work with all relevant partners, financial institution partners, card networks and regulatory authorities Conduct compliance review and analysis of new regulatory developments and maintain oversight of developments affecting business activities Prepare reports to senior management and Board of Directors to communicate all relevant compliance issues and escalate any important or high risk compliance issues Work with internal compliance teams (such as Governance, Product Advisory, Quality Control) to identify clear steps necessary to avoid regulatory risks and provide solutions Qualifications 8+ years of experience in a complex, financial services firm, or related e-money/payments industry with experience to operate at a Head of Compliance, MLRO or Deputy MLRO level 5+ years of people management experience Operational knowledge in building and running a sound compliance programme, with hands-on knowledge and an understanding of regulatory requirements for the UK Demonstrated ability to communicate effectively with senior management and third-party stakeholders Ability to build collaborative working relations with peers, colleagues and with remote based teams with individuals at all levels of the organisation Experience with data visualisation tools Additional Information We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . We've noticed a rise in recruiting impersonations across the industry, where individuals are sending fake job offer emails.Contact from any of our recruiters or employees will always come from an email address ending , . Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.
May 18, 2024
Full time
Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. Job Description Square is looking for a Head of Compliance & Money Laundering Reporting Officer (MLRO) to join our team in the UK, who will report to the regional Chief Compliance Officer for Europe. You will drive implementation of compliance control, processes and required operations under the regulatory and AML/CTF programs. The successful candidate will work as an integrated part of our global Compliance team, leveraging the broader organization and resources to ensure that we maintain an effective AML/CTF program and meet all our regulatory compliance obligations. This role is essential to Square's success in the UK and will work with colleagues across Compliance, Legal, Payments and Industry Relations, Finance, Risk, Internal Audit, Product, and Sales and Marketing. This role must be based in the United Kingdom. Drive a culture of compliance across the business with a focus on the voice of the consumer. Develop AML and financial crime processes, and ensure the implementation and appropriate controls that reflect business and regulatory requirements Facilitate risk-based Know Your Customer and Transaction Monitoring programmes to detect unusual activity and investigate and report suspicious activity in accordance to regulatory requirements Build relationships with relevant authorities, payment schemes, and regulators to ensure we operate according to the latest Financial Crime trends Ensure accurate responses and reports to the Regulator. Oversee the operations of the UK Compliance team, including training, capacity planning, tracking team and individual Key Performance Indicators (KPIs), and Key Risk Indicators (KRIs) for the programme Work with Compliance leads to provide strategic planning, organisational structure, focus areas, and quarterly goals and key results Work with all relevant partners, financial institution partners, card networks and regulatory authorities Conduct compliance review and analysis of new regulatory developments and maintain oversight of developments affecting business activities Prepare reports to senior management and Board of Directors to communicate all relevant compliance issues and escalate any important or high risk compliance issues Work with internal compliance teams (such as Governance, Product Advisory, Quality Control) to identify clear steps necessary to avoid regulatory risks and provide solutions Qualifications 8+ years of experience in a complex, financial services firm, or related e-money/payments industry with experience to operate at a Head of Compliance, MLRO or Deputy MLRO level 5+ years of people management experience Operational knowledge in building and running a sound compliance programme, with hands-on knowledge and an understanding of regulatory requirements for the UK Demonstrated ability to communicate effectively with senior management and third-party stakeholders Ability to build collaborative working relations with peers, colleagues and with remote based teams with individuals at all levels of the organisation Experience with data visualisation tools Additional Information We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . We've noticed a rise in recruiting impersonations across the industry, where individuals are sending fake job offer emails.Contact from any of our recruiters or employees will always come from an email address ending , . Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 38 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
May 18, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 38 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.