HeliosX
Head of Business Analytics (12m Contract) HeliosX is one of the world's fastest growing HealthTech companies. We're committed to improving the quality, accessibility, and affordability of healthcare for everyone. In 2013, our Founder Dwayne D'Souza recognised the need for prescription healthcare to catch up with other industries by taking advantage of technological innovations - to enable rapid delivery of medications and improved customer convenience. Since our founding, we've been entirely bootstrapped - we achieved product-market fit and profitability without ANY external funding whatsoever. Our mission is to help people across the world get the medications they need, faster. Through our sites and platforms, customers can conveniently access prescription medications and treatments to treat a range of health problems, as well as purchase clinical-grade, personalised skincare. We have dedicated in-house clinical teams authorised to prescribe medications, and we own a pharma business capable of manufacturing many of the medicines and skincare products we provide. We're an in-house, Direct-To-Consumer (D2C) proposition all the way down - and we're passionate about that approach. Our revenue reached a record $76 million USD last year, with unprecedented 32% year-on-year growth. With a 40% year-on-year growth target for 2024, it's an exciting time to be part of the HeliosX journey. Come and help in making access to medication quicker and easier than ever before in human history! The Opportunity The Head of Business Analytics will be responsible for leading HeliosX's data analytics function and promoting value driven decision making across the business. We are seeking a passionate analytics leader to take ownership of our commercial analysis and insights engine, providing actionable recommendations that help us to navigate complex strategic and operational business problems critical to our long term success. Managing a small team of analysts, you will be responsible for the application of data within HeliosX; driving excellence, building best practice, and acting as the principal analytics business partner to stakeholders at all levels within the organisation. HeliosX is looking to take the next step in delivering our growth journey and the Head of Business Analytics will be crucial in helping us get there. This is a 12 month fixed term contract and the role will be full time hours (Mon-Fri). The successful candidates will have a hybrid working arrangement split between our Central London offices (2 days per week) and working from home. Key responsibilities include: Commercial Analysis and Insights Develop and implement with your team data led analyses of the company's revenue performance, customer experience, lifetime customer value, and operational delivery Provide actionable recommendations based on data insights to inform strategic and operational decisions Act as the principal analytics business partner for the Group, working cross functionally with a range of stakeholders up to Senior Leadership to drive value, impact, and best practice Personally deliver analyses and insights as a senior individual contributor, addressing complex and challenging business questions Lead in the identification, collection, analysis, and interpretation of data from a wide array of sources to help refine and prioritise group strategy Work with the FP&A Lead to ensure insights are incorporated into the business plan and that variances can be contextualised Data Visualisation and Reporting Own, curate, and govern the library of reports and dashboards on our data platform to support the weekly rhythm of business delivery and performance management Ensure data-driven insights are presented in a clear and actionable format; lead in the delivery of presentations and reports to a multitude of stakeholders Advise on appropriate internal and external data sources required to deliver impactful insights Work with the Director of Data Engineering to define the Group's data architecture and measurement approach Evaluate and recommend data analytics platforms and tools that align with business needs Stay up to date on the latest analytical tools, methods, and best practices; lead on business intelligence education and data literacy for stakeholders across functional teams Team Management Lead and manage a team of analysts delivering decision support and acting as the first point of contact for business analysis queries Cultivate a collaborative and innovative work environment that encourages skill development and growth Effectively manage team performance and organise/manage team capacity to ensure OKRs and deliverables are met to appropriate standards and timelines Oversee the training and continued development of the Business Analytics function and its people, ensuring our capabilities continue to grow and develop in line with business objectives What you'll bring to HeliosX Extensive practical experience in data analytics roles, within an eCommerce/D2C environment Expert understanding of data mining, data transformation, and statistical methods; advanced SQL and Python/R skills Solid background in data governance and reconciliation, with exposure to financial and ecommerce related metrics Fluency with data visualisation tools and an ability to communicate insights effectively through a variety of platforms Strong management experience and a successful track record of building, inspiring, and leading teams of analysts/data scientists Resilience, pragmatism, and the agility to move quickly, make candid observations, and engage with difficult truths in order to deliver solutions Exceptional communication, presentation, and business partnering skills that inspire confidence in stakeholders at all levels Bachelor's or Master's degree in a numerate discipline (Mathematics, Statistics, Economics, Physics, etc.) Why work with us? At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all-star team, here are the other benefits of coming on board: Generous equity allocations with significant upside potential 25 Days Holiday (+ all the usual Bank Holidays) Private health insurance, along with extra dental and eye care cover Enhanced parental leave Cycle-to-work Scheme Electric Car Scheme Free Dermatica and MedExpress products every month, as well as family discounts Home office allowance Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription) Do you possess a legal right to work in the UK? This role is office based in Central London 2 days per week, with the rest of the time spent working from home. Please confirm you are happy with this arrangement?
Head of Business Analytics (12m Contract) HeliosX is one of the world's fastest growing HealthTech companies. We're committed to improving the quality, accessibility, and affordability of healthcare for everyone. In 2013, our Founder Dwayne D'Souza recognised the need for prescription healthcare to catch up with other industries by taking advantage of technological innovations - to enable rapid delivery of medications and improved customer convenience. Since our founding, we've been entirely bootstrapped - we achieved product-market fit and profitability without ANY external funding whatsoever. Our mission is to help people across the world get the medications they need, faster. Through our sites and platforms, customers can conveniently access prescription medications and treatments to treat a range of health problems, as well as purchase clinical-grade, personalised skincare. We have dedicated in-house clinical teams authorised to prescribe medications, and we own a pharma business capable of manufacturing many of the medicines and skincare products we provide. We're an in-house, Direct-To-Consumer (D2C) proposition all the way down - and we're passionate about that approach. Our revenue reached a record $76 million USD last year, with unprecedented 32% year-on-year growth. With a 40% year-on-year growth target for 2024, it's an exciting time to be part of the HeliosX journey. Come and help in making access to medication quicker and easier than ever before in human history! The Opportunity The Head of Business Analytics will be responsible for leading HeliosX's data analytics function and promoting value driven decision making across the business. We are seeking a passionate analytics leader to take ownership of our commercial analysis and insights engine, providing actionable recommendations that help us to navigate complex strategic and operational business problems critical to our long term success. Managing a small team of analysts, you will be responsible for the application of data within HeliosX; driving excellence, building best practice, and acting as the principal analytics business partner to stakeholders at all levels within the organisation. HeliosX is looking to take the next step in delivering our growth journey and the Head of Business Analytics will be crucial in helping us get there. This is a 12 month fixed term contract and the role will be full time hours (Mon-Fri). The successful candidates will have a hybrid working arrangement split between our Central London offices (2 days per week) and working from home. Key responsibilities include: Commercial Analysis and Insights Develop and implement with your team data led analyses of the company's revenue performance, customer experience, lifetime customer value, and operational delivery Provide actionable recommendations based on data insights to inform strategic and operational decisions Act as the principal analytics business partner for the Group, working cross functionally with a range of stakeholders up to Senior Leadership to drive value, impact, and best practice Personally deliver analyses and insights as a senior individual contributor, addressing complex and challenging business questions Lead in the identification, collection, analysis, and interpretation of data from a wide array of sources to help refine and prioritise group strategy Work with the FP&A Lead to ensure insights are incorporated into the business plan and that variances can be contextualised Data Visualisation and Reporting Own, curate, and govern the library of reports and dashboards on our data platform to support the weekly rhythm of business delivery and performance management Ensure data-driven insights are presented in a clear and actionable format; lead in the delivery of presentations and reports to a multitude of stakeholders Advise on appropriate internal and external data sources required to deliver impactful insights Work with the Director of Data Engineering to define the Group's data architecture and measurement approach Evaluate and recommend data analytics platforms and tools that align with business needs Stay up to date on the latest analytical tools, methods, and best practices; lead on business intelligence education and data literacy for stakeholders across functional teams Team Management Lead and manage a team of analysts delivering decision support and acting as the first point of contact for business analysis queries Cultivate a collaborative and innovative work environment that encourages skill development and growth Effectively manage team performance and organise/manage team capacity to ensure OKRs and deliverables are met to appropriate standards and timelines Oversee the training and continued development of the Business Analytics function and its people, ensuring our capabilities continue to grow and develop in line with business objectives What you'll bring to HeliosX Extensive practical experience in data analytics roles, within an eCommerce/D2C environment Expert understanding of data mining, data transformation, and statistical methods; advanced SQL and Python/R skills Solid background in data governance and reconciliation, with exposure to financial and ecommerce related metrics Fluency with data visualisation tools and an ability to communicate insights effectively through a variety of platforms Strong management experience and a successful track record of building, inspiring, and leading teams of analysts/data scientists Resilience, pragmatism, and the agility to move quickly, make candid observations, and engage with difficult truths in order to deliver solutions Exceptional communication, presentation, and business partnering skills that inspire confidence in stakeholders at all levels Bachelor's or Master's degree in a numerate discipline (Mathematics, Statistics, Economics, Physics, etc.) Why work with us? At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all-star team, here are the other benefits of coming on board: Generous equity allocations with significant upside potential 25 Days Holiday (+ all the usual Bank Holidays) Private health insurance, along with extra dental and eye care cover Enhanced parental leave Cycle-to-work Scheme Electric Car Scheme Free Dermatica and MedExpress products every month, as well as family discounts Home office allowance Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription) Do you possess a legal right to work in the UK? This role is office based in Central London 2 days per week, with the rest of the time spent working from home. Please confirm you are happy with this arrangement?
The Clear Group
Leicester, Leicestershire
Join our growing team at The Clear Group, a leading insurance specialist, industry- recognised for being people-first. As a Compliance Analyst, you'll leverage your extensive broking background and meticulous attention to detail to serve in an advisory capacity, supporting the operational requirements of our business. Your expertise in complaints and investigation handling will be instrumental in our close-knit team, making a notable impact as we continue to grow and thrive in our rapidly expanding organisation. Embracing the diverse strengths of every candidate, whether you're a perfect match or forging your path, we invite you to apply. Your unique perspectives enrich our team, and we're excited to witness the impact you'll make alongside us. Overview We take immense pride in providing our customers with first-class support. That's why we're seeking top talent like you who shares our commitment to excellence, delivering exceptional service, exceeding expectations, and fostering enduring relationships built on trust and integrity. How you will make an impact As a Compliance Analyst, you will play a pivotal role in executing various allocation tasks crucial to our operations. This includes logging and reporting breaches, managing complaints, conducting thorough reviews of customer documentation, and approving financial promotions and marketing materials. Additionally, you will oversee the review of agreements with insurers and Delegated Authority partners, while also maintaining our Insurers and Markets TOBA Register to uphold compliance standards. Your contributions will extend to supporting our Compliance Team and broader business in meeting regulatory requirements and handling customer complaints promptly. Your attention to detail will ensure compliance with customer documentation and marketing materials, while your responsiveness in addressing queries from insurers, markets, and producing brokers will uphold efficient operations. Your role will also involve ensuring accurate system set-up to facilitate regulatory compliance. Collaboration will be key as you work closely with our Compliance, Placement, Broking, and Operations Teams. Together, we'll enhance processes and drive efficiencies in TOBA management, further strengthening our commitment to regulatory compliance and operational excellence. About you Qualifications Attained, or is studying for recognised industry accreditation (for example, CII/ICA) an advantage but not essential / or be prepared to attain this with support from the business. Experience Experience in a broking environment is required, demonstrating a proven track record in the industry. In-depth knowledge in general insurance and financial services. Skills & Attributes Meticulous attention to detail and strong analytical abilities. Proficiently organises assigned tasks and strategically plans workload, managing day-to-day responsibilities and monthly commitments. Exceptional communication skills, facilitating clear and concise interaction with colleagues and stakeholders. Ability to identify and escalates issues warranting senior-level attention or guidance, showcasing a proactive approach to problem-solving and initiative-taking. Adaptable and flexible, adept at swiftly adjusting to evolving priorities and dynamic conditions. Fully proficient in MS office. Eligible to work in the UK. Our Culture Our culture is built on the principles of professionalism, resilience, respect, and continuous growth. We are committed to protecting our employees by ensuring a healthy work-life balance and a safe workplace where everyone is valued. We believe in excelling in our roles, constantly striving to deliver our best. And most importantly, we believe in succeeding together, supporting each individual's development and career aspirations in an inclusive environment. Our Benefits Making it Clear - on top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits. We offer a wide range of support and benefits, which include: Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Wellbeing support: Our Wellbeing hub with Aviva gives physical and mental health support. We also have Group Medical Insurance and an Employee Assistance Programme. Taking time for you: we work flexibly - our hybrid working approach means we like to see you in the office as a minimum 2 days per week, with the other days working from home. Our annual leave accrues up to 27 days p/annum with service and the opportunity to purchase 3 additional days, plus bank holidays. Planning for the future: We have a contributory pension scheme; Group Life Assurance 4x salary; Group Income Protection. £1000 referral bonus when you introduce an employee: receive £1000 when you introduce a friend, family member or someone from your network, following successful completion of their probation. We value inclusion and diversity Diversity, Equity and Inclusion is important to us, and we appreciate difference through inclusiveness and belonging. One way we are doing this is through our valued staff networks which play a critical and highly valued role in keeping us focused on being a diverse, inclusive and engaged employer. We recognise and support staff networks for Gender Equality - Female Alliance in Business, Early Career Professionals, and have further plans to expand these. In recruiting for our team, we welcome the unique contributions that candidates can bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, colour, religion, disability, sexual orientation and beliefs. Join us at Clear Group and be part of a team that is dedicated to making a difference, shaping the future of our industry, and empowering every individual to thrive.
Join our growing team at The Clear Group, a leading insurance specialist, industry- recognised for being people-first. As a Compliance Analyst, you'll leverage your extensive broking background and meticulous attention to detail to serve in an advisory capacity, supporting the operational requirements of our business. Your expertise in complaints and investigation handling will be instrumental in our close-knit team, making a notable impact as we continue to grow and thrive in our rapidly expanding organisation. Embracing the diverse strengths of every candidate, whether you're a perfect match or forging your path, we invite you to apply. Your unique perspectives enrich our team, and we're excited to witness the impact you'll make alongside us. Overview We take immense pride in providing our customers with first-class support. That's why we're seeking top talent like you who shares our commitment to excellence, delivering exceptional service, exceeding expectations, and fostering enduring relationships built on trust and integrity. How you will make an impact As a Compliance Analyst, you will play a pivotal role in executing various allocation tasks crucial to our operations. This includes logging and reporting breaches, managing complaints, conducting thorough reviews of customer documentation, and approving financial promotions and marketing materials. Additionally, you will oversee the review of agreements with insurers and Delegated Authority partners, while also maintaining our Insurers and Markets TOBA Register to uphold compliance standards. Your contributions will extend to supporting our Compliance Team and broader business in meeting regulatory requirements and handling customer complaints promptly. Your attention to detail will ensure compliance with customer documentation and marketing materials, while your responsiveness in addressing queries from insurers, markets, and producing brokers will uphold efficient operations. Your role will also involve ensuring accurate system set-up to facilitate regulatory compliance. Collaboration will be key as you work closely with our Compliance, Placement, Broking, and Operations Teams. Together, we'll enhance processes and drive efficiencies in TOBA management, further strengthening our commitment to regulatory compliance and operational excellence. About you Qualifications Attained, or is studying for recognised industry accreditation (for example, CII/ICA) an advantage but not essential / or be prepared to attain this with support from the business. Experience Experience in a broking environment is required, demonstrating a proven track record in the industry. In-depth knowledge in general insurance and financial services. Skills & Attributes Meticulous attention to detail and strong analytical abilities. Proficiently organises assigned tasks and strategically plans workload, managing day-to-day responsibilities and monthly commitments. Exceptional communication skills, facilitating clear and concise interaction with colleagues and stakeholders. Ability to identify and escalates issues warranting senior-level attention or guidance, showcasing a proactive approach to problem-solving and initiative-taking. Adaptable and flexible, adept at swiftly adjusting to evolving priorities and dynamic conditions. Fully proficient in MS office. Eligible to work in the UK. Our Culture Our culture is built on the principles of professionalism, resilience, respect, and continuous growth. We are committed to protecting our employees by ensuring a healthy work-life balance and a safe workplace where everyone is valued. We believe in excelling in our roles, constantly striving to deliver our best. And most importantly, we believe in succeeding together, supporting each individual's development and career aspirations in an inclusive environment. Our Benefits Making it Clear - on top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits. We offer a wide range of support and benefits, which include: Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Wellbeing support: Our Wellbeing hub with Aviva gives physical and mental health support. We also have Group Medical Insurance and an Employee Assistance Programme. Taking time for you: we work flexibly - our hybrid working approach means we like to see you in the office as a minimum 2 days per week, with the other days working from home. Our annual leave accrues up to 27 days p/annum with service and the opportunity to purchase 3 additional days, plus bank holidays. Planning for the future: We have a contributory pension scheme; Group Life Assurance 4x salary; Group Income Protection. £1000 referral bonus when you introduce an employee: receive £1000 when you introduce a friend, family member or someone from your network, following successful completion of their probation. We value inclusion and diversity Diversity, Equity and Inclusion is important to us, and we appreciate difference through inclusiveness and belonging. One way we are doing this is through our valued staff networks which play a critical and highly valued role in keeping us focused on being a diverse, inclusive and engaged employer. We recognise and support staff networks for Gender Equality - Female Alliance in Business, Early Career Professionals, and have further plans to expand these. In recruiting for our team, we welcome the unique contributions that candidates can bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, colour, religion, disability, sexual orientation and beliefs. Join us at Clear Group and be part of a team that is dedicated to making a difference, shaping the future of our industry, and empowering every individual to thrive.