A bit about the role: Our Retail Sales Advisors use their passion for both our products and providing a great service to support our customers in a genuine and friendly way. Working together with your team, youll be the face of your store, taking the time to understand a bit about your customers: their inspirations, individual styles and lifestyles to help them find exactly what they need from us click apply for full job details
May 18, 2024
Full time
A bit about the role: Our Retail Sales Advisors use their passion for both our products and providing a great service to support our customers in a genuine and friendly way. Working together with your team, youll be the face of your store, taking the time to understand a bit about your customers: their inspirations, individual styles and lifestyles to help them find exactly what they need from us click apply for full job details
Senior Service Advisor Stratstone Jaguar Land Rover Stockton Salary of £27,956 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services Are you a service advisor looking for a new and exciting challenge? Can you deliver outstanding customer care and satisfaction? The click apply for full job details
May 18, 2024
Full time
Senior Service Advisor Stratstone Jaguar Land Rover Stockton Salary of £27,956 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services Are you a service advisor looking for a new and exciting challenge? Can you deliver outstanding customer care and satisfaction? The click apply for full job details
Service Advisor (Fixed-Term 12 Months) Stratstone Mercedes-Benz of Ayr Competitive salary with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services Can you bring a passion for incredible customer service to a new career as Service Advisor at Stratstone Mercedes-Benz o click apply for full job details
May 18, 2024
Full time
Service Advisor (Fixed-Term 12 Months) Stratstone Mercedes-Benz of Ayr Competitive salary with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services Can you bring a passion for incredible customer service to a new career as Service Advisor at Stratstone Mercedes-Benz o click apply for full job details
Job Description Our client is currently a 4-vet practice with a 5th vet starting in January. Supported by 2 RVNs, 2 SVN's, and 1 VCA, alongside 6 Client Care Advisors, they strive for excellence in patient care across a wide range of cases and species. With surgery certificate holders and vets working towards certifications, including exotics, they aim to offer the highest standard of care. Their facilities include laparoscopic surgery, endoscopy, dental x-ray, and more, ensuring comprehensive care for their patients. The successful candidate will join a dynamic team, with opportunities to work on a variety of cases and species. They will collaborate closely with clinical and non-clinical teams, providing exceptional patient and customer care. Additionally, they will lead and support the nursing team, ensuring the smooth running of operations. Responsibilities: Work closely with clinical and non-clinical teams to deliver excellent patient and customer care. Provide guidance and support to the nursing team to achieve high levels of patient care. Coordinate with team members to ensure efficient daily operations. Manage bookings and maintain accurate records. Assist veterinarians during surgical procedures and radiography. Greet clients and pets, maintaining a professional and welcoming environment. Comply with all surgery policies and procedures, including health and safety regulations. Requirements: Experienced veterinary nurse with excellent customer service and communication skills. Ability to work effectively in a team and independently. Friendly, down-to-earth, and passionate about animal welfare. Fast learner with a willingness to engage in all aspects of the job. Interest in Clinical Coaching/Supervising and supporting student nurses advantageous. Benefits: Salary from 29,500 to 33,000 (FTE), dependent on experience. CPD allowance and support. Enhanced pension scheme. Paid memberships (RCVS, BVNA, etc.). Enhanced holiday allowance of 6.6 weeks. Extra day off for your birthday. Option for subsidised Private Healthcare. Exclusive company discounts and rewards, including 20% off at Vets4Pets, Pets at Home, and the Groom Room. If you're dedicated, passionate about animal care, and seeking a supportive environment to grow your career, Ou r client encourages you to apply. Is this job not what you were looking for? We have plenty of opportunities for veterinary professionals on our website.
May 18, 2024
Full time
Job Description Our client is currently a 4-vet practice with a 5th vet starting in January. Supported by 2 RVNs, 2 SVN's, and 1 VCA, alongside 6 Client Care Advisors, they strive for excellence in patient care across a wide range of cases and species. With surgery certificate holders and vets working towards certifications, including exotics, they aim to offer the highest standard of care. Their facilities include laparoscopic surgery, endoscopy, dental x-ray, and more, ensuring comprehensive care for their patients. The successful candidate will join a dynamic team, with opportunities to work on a variety of cases and species. They will collaborate closely with clinical and non-clinical teams, providing exceptional patient and customer care. Additionally, they will lead and support the nursing team, ensuring the smooth running of operations. Responsibilities: Work closely with clinical and non-clinical teams to deliver excellent patient and customer care. Provide guidance and support to the nursing team to achieve high levels of patient care. Coordinate with team members to ensure efficient daily operations. Manage bookings and maintain accurate records. Assist veterinarians during surgical procedures and radiography. Greet clients and pets, maintaining a professional and welcoming environment. Comply with all surgery policies and procedures, including health and safety regulations. Requirements: Experienced veterinary nurse with excellent customer service and communication skills. Ability to work effectively in a team and independently. Friendly, down-to-earth, and passionate about animal welfare. Fast learner with a willingness to engage in all aspects of the job. Interest in Clinical Coaching/Supervising and supporting student nurses advantageous. Benefits: Salary from 29,500 to 33,000 (FTE), dependent on experience. CPD allowance and support. Enhanced pension scheme. Paid memberships (RCVS, BVNA, etc.). Enhanced holiday allowance of 6.6 weeks. Extra day off for your birthday. Option for subsidised Private Healthcare. Exclusive company discounts and rewards, including 20% off at Vets4Pets, Pets at Home, and the Groom Room. If you're dedicated, passionate about animal care, and seeking a supportive environment to grow your career, Ou r client encourages you to apply. Is this job not what you were looking for? We have plenty of opportunities for veterinary professionals on our website.
Please follow link through to advert. Role closes to apply 11:55 pm on Thursday 30th May 2024 About the Team Large Business (LB) is responsible for around 2,000 of the largest businesses that pay a significant proportion of the total business taxes and duties that HMRC collects. The Litigation Team within LB is responsible for transitioning tax and duty investigations into litigation where disputes cannot be settled by agreement. Our work currently includes transfer pricing, diverted profits, and other international direct tax risks, but we are in the process of growing our scope to cover litigation of other taxes and duties. The team is a mix of tax professionals and litigation support officers who are generally recent law graduates. We work closely with the investigation teams, technical/policy specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally, to prepare cases for the First-tier Tribunal (Tax) and beyond. About the Role HMRC is offering an exciting opportunity to join the Litigation Team as a Litigation Support Officer based in either Bristol, Edinburgh, Leeds or Manchester. Joining one of the largest Civil Service departments and work in a fast multifaceted environment where they will support HMRC s tax professionals and lawyers in providing high quality services. The post offers excellent professional and personal development opportunities. HMRC normally seeks to settle tax disputes by reaching agreement thought negotiation. However, where this is not possible resolution may be via litigation. The LB Litigation Team becomes involved in a case as a decision is taken to litigate, and at this point, a sub team is formed which will include yourself and experienced tax professionals from the LB Litigation team who will direct and support your work. Collaborating with the existing investigation team, head office policy/technical specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally. Using your legal and litigation experience to help the team prepare those cases for hearings before the First-tier Tribunal (Tax). Crafting and preparing evidential material and to ensure that this is identified, organised and in a format suitable for submission to the Tribunal, sometimes at very short notice. This is a challenging, but ultimately highly rewarding role, requiring you to: Work flexibly and as part of a team, working with and maintaining good relationships with colleagues and customers. Have determination to ensure the completion of tasks and take ownership for your own area of work. Have good interpersonal skills and dedication to ensuring deadlines are met. Developing on your good level of knowledge, skills and understanding and work as part of multidisciplinary teams formed from across HMRC. Both the LB Litigation Team, and the wider HMRC teams with which you will work, are geographically disperse. Most meetings are via online conferencing but there will be occasions when travel is required. Person Specification Specific duties vary but will include some of the following: Review and collate documentation acquired during investigations. Prepare fact papers, chronologies and assisting with the preparation of witness statements. Identify relevant documents and produce bundles for submission to the Tribunal, providing support with the drafting of statements of case and other key documents for submission to the Tribunal. Attend meetings with external legal advisors (Counsel) and prepare notes of discussions whilst engaging with external expert advisors/witnesses. Gaining quick understanding of our specialist processes that are key to the delivery of work in the area to which you are appointed. Essential Criteria Demonstrating qualifications to degree level in law or who have completed a Graduate Diploma in Law, have achieved CILEx level 6 or completed a pre-PEAT training contract OR recent and meaningful experience as a paralegal in a litigation environment. Flexibility while working, as part of a team whilst working with and maintaining good relationships with colleagues and customers. Using phenomenal communication and listening skills to meet deadlines and manage your own workload responsibly. Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Making Effective Decisions Working Together Technical skills We'll assess you against these technical skills during the selection process: You will be asked to give a presentation to demonstrate your ability to distinguish fact from assertion or speculation through reviewing a short written statement. Further details will be provided to you prior to the interview.
May 18, 2024
Full time
Please follow link through to advert. Role closes to apply 11:55 pm on Thursday 30th May 2024 About the Team Large Business (LB) is responsible for around 2,000 of the largest businesses that pay a significant proportion of the total business taxes and duties that HMRC collects. The Litigation Team within LB is responsible for transitioning tax and duty investigations into litigation where disputes cannot be settled by agreement. Our work currently includes transfer pricing, diverted profits, and other international direct tax risks, but we are in the process of growing our scope to cover litigation of other taxes and duties. The team is a mix of tax professionals and litigation support officers who are generally recent law graduates. We work closely with the investigation teams, technical/policy specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally, to prepare cases for the First-tier Tribunal (Tax) and beyond. About the Role HMRC is offering an exciting opportunity to join the Litigation Team as a Litigation Support Officer based in either Bristol, Edinburgh, Leeds or Manchester. Joining one of the largest Civil Service departments and work in a fast multifaceted environment where they will support HMRC s tax professionals and lawyers in providing high quality services. The post offers excellent professional and personal development opportunities. HMRC normally seeks to settle tax disputes by reaching agreement thought negotiation. However, where this is not possible resolution may be via litigation. The LB Litigation Team becomes involved in a case as a decision is taken to litigate, and at this point, a sub team is formed which will include yourself and experienced tax professionals from the LB Litigation team who will direct and support your work. Collaborating with the existing investigation team, head office policy/technical specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally. Using your legal and litigation experience to help the team prepare those cases for hearings before the First-tier Tribunal (Tax). Crafting and preparing evidential material and to ensure that this is identified, organised and in a format suitable for submission to the Tribunal, sometimes at very short notice. This is a challenging, but ultimately highly rewarding role, requiring you to: Work flexibly and as part of a team, working with and maintaining good relationships with colleagues and customers. Have determination to ensure the completion of tasks and take ownership for your own area of work. Have good interpersonal skills and dedication to ensuring deadlines are met. Developing on your good level of knowledge, skills and understanding and work as part of multidisciplinary teams formed from across HMRC. Both the LB Litigation Team, and the wider HMRC teams with which you will work, are geographically disperse. Most meetings are via online conferencing but there will be occasions when travel is required. Person Specification Specific duties vary but will include some of the following: Review and collate documentation acquired during investigations. Prepare fact papers, chronologies and assisting with the preparation of witness statements. Identify relevant documents and produce bundles for submission to the Tribunal, providing support with the drafting of statements of case and other key documents for submission to the Tribunal. Attend meetings with external legal advisors (Counsel) and prepare notes of discussions whilst engaging with external expert advisors/witnesses. Gaining quick understanding of our specialist processes that are key to the delivery of work in the area to which you are appointed. Essential Criteria Demonstrating qualifications to degree level in law or who have completed a Graduate Diploma in Law, have achieved CILEx level 6 or completed a pre-PEAT training contract OR recent and meaningful experience as a paralegal in a litigation environment. Flexibility while working, as part of a team whilst working with and maintaining good relationships with colleagues and customers. Using phenomenal communication and listening skills to meet deadlines and manage your own workload responsibly. Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Making Effective Decisions Working Together Technical skills We'll assess you against these technical skills during the selection process: You will be asked to give a presentation to demonstrate your ability to distinguish fact from assertion or speculation through reviewing a short written statement. Further details will be provided to you prior to the interview.
New opportunity not to be missed ! Vantage are looking for a Parts Advisor to join our team based in Toyota & Kia Scarborough . In return you will receive a competitive starting salary of £27,682.40 per annum including OTE plus excellent benefits! At Vantage we have built carefully on our recent success and we are proud to operate in thirteen locations across Yorkshire and Lancashire representing Toyota, Le click apply for full job details
May 18, 2024
Full time
New opportunity not to be missed ! Vantage are looking for a Parts Advisor to join our team based in Toyota & Kia Scarborough . In return you will receive a competitive starting salary of £27,682.40 per annum including OTE plus excellent benefits! At Vantage we have built carefully on our recent success and we are proud to operate in thirteen locations across Yorkshire and Lancashire representing Toyota, Le click apply for full job details
Please follow link through to advert. Role closes to apply 11:55 pm on Thursday 30th May 2024 About the Team Large Business (LB) is responsible for around 2,000 of the largest businesses that pay a significant proportion of the total business taxes and duties that HMRC collects. The Litigation Team within LB is responsible for transitioning tax and duty investigations into litigation where disputes cannot be settled by agreement. Our work currently includes transfer pricing, diverted profits, and other international direct tax risks, but we are in the process of growing our scope to cover litigation of other taxes and duties. The team is a mix of tax professionals and litigation support officers who are generally recent law graduates. We work closely with the investigation teams, technical/policy specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally, to prepare cases for the First-tier Tribunal (Tax) and beyond. About the Role HMRC is offering an exciting opportunity to join the Litigation Team as a Litigation Support Officer based in either Bristol, Edinburgh, Leeds or Manchester. Joining one of the largest Civil Service departments and work in a fast multifaceted environment where they will support HMRC s tax professionals and lawyers in providing high quality services. The post offers excellent professional and personal development opportunities. HMRC normally seeks to settle tax disputes by reaching agreement thought negotiation. However, where this is not possible resolution may be via litigation. The LB Litigation Team becomes involved in a case as a decision is taken to litigate, and at this point, a sub team is formed which will include yourself and experienced tax professionals from the LB Litigation team who will direct and support your work. Collaborating with the existing investigation team, head office policy/technical specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally. Using your legal and litigation experience to help the team prepare those cases for hearings before the First-tier Tribunal (Tax). Crafting and preparing evidential material and to ensure that this is identified, organised and in a format suitable for submission to the Tribunal, sometimes at very short notice. This is a challenging, but ultimately highly rewarding role, requiring you to: Work flexibly and as part of a team, working with and maintaining good relationships with colleagues and customers. Have determination to ensure the completion of tasks and take ownership for your own area of work. Have good interpersonal skills and dedication to ensuring deadlines are met. Developing on your good level of knowledge, skills and understanding and work as part of multidisciplinary teams formed from across HMRC. Both the LB Litigation Team, and the wider HMRC teams with which you will work, are geographically disperse. Most meetings are via online conferencing but there will be occasions when travel is required. Person Specification Specific duties vary but will include some of the following: Review and collate documentation acquired during investigations. Prepare fact papers, chronologies and assisting with the preparation of witness statements. Identify relevant documents and produce bundles for submission to the Tribunal, providing support with the drafting of statements of case and other key documents for submission to the Tribunal. Attend meetings with external legal advisors (Counsel) and prepare notes of discussions whilst engaging with external expert advisors/witnesses. Gaining quick understanding of our specialist processes that are key to the delivery of work in the area to which you are appointed. Essential Criteria Demonstrating qualifications to degree level in law or who have completed a Graduate Diploma in Law, have achieved CILEx level 6 or completed a pre-PEAT training contract OR recent and meaningful experience as a paralegal in a litigation environment. Flexibility while working, as part of a team whilst working with and maintaining good relationships with colleagues and customers. Using phenomenal communication and listening skills to meet deadlines and manage your own workload responsibly. Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Making Effective Decisions Working Together Technical skills We'll assess you against these technical skills during the selection process: You will be asked to give a presentation to demonstrate your ability to distinguish fact from assertion or speculation through reviewing a short written statement. Further details will be provided to you prior to the interview.
May 18, 2024
Full time
Please follow link through to advert. Role closes to apply 11:55 pm on Thursday 30th May 2024 About the Team Large Business (LB) is responsible for around 2,000 of the largest businesses that pay a significant proportion of the total business taxes and duties that HMRC collects. The Litigation Team within LB is responsible for transitioning tax and duty investigations into litigation where disputes cannot be settled by agreement. Our work currently includes transfer pricing, diverted profits, and other international direct tax risks, but we are in the process of growing our scope to cover litigation of other taxes and duties. The team is a mix of tax professionals and litigation support officers who are generally recent law graduates. We work closely with the investigation teams, technical/policy specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally, to prepare cases for the First-tier Tribunal (Tax) and beyond. About the Role HMRC is offering an exciting opportunity to join the Litigation Team as a Litigation Support Officer based in either Bristol, Edinburgh, Leeds or Manchester. Joining one of the largest Civil Service departments and work in a fast multifaceted environment where they will support HMRC s tax professionals and lawyers in providing high quality services. The post offers excellent professional and personal development opportunities. HMRC normally seeks to settle tax disputes by reaching agreement thought negotiation. However, where this is not possible resolution may be via litigation. The LB Litigation Team becomes involved in a case as a decision is taken to litigate, and at this point, a sub team is formed which will include yourself and experienced tax professionals from the LB Litigation team who will direct and support your work. Collaborating with the existing investigation team, head office policy/technical specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally. Using your legal and litigation experience to help the team prepare those cases for hearings before the First-tier Tribunal (Tax). Crafting and preparing evidential material and to ensure that this is identified, organised and in a format suitable for submission to the Tribunal, sometimes at very short notice. This is a challenging, but ultimately highly rewarding role, requiring you to: Work flexibly and as part of a team, working with and maintaining good relationships with colleagues and customers. Have determination to ensure the completion of tasks and take ownership for your own area of work. Have good interpersonal skills and dedication to ensuring deadlines are met. Developing on your good level of knowledge, skills and understanding and work as part of multidisciplinary teams formed from across HMRC. Both the LB Litigation Team, and the wider HMRC teams with which you will work, are geographically disperse. Most meetings are via online conferencing but there will be occasions when travel is required. Person Specification Specific duties vary but will include some of the following: Review and collate documentation acquired during investigations. Prepare fact papers, chronologies and assisting with the preparation of witness statements. Identify relevant documents and produce bundles for submission to the Tribunal, providing support with the drafting of statements of case and other key documents for submission to the Tribunal. Attend meetings with external legal advisors (Counsel) and prepare notes of discussions whilst engaging with external expert advisors/witnesses. Gaining quick understanding of our specialist processes that are key to the delivery of work in the area to which you are appointed. Essential Criteria Demonstrating qualifications to degree level in law or who have completed a Graduate Diploma in Law, have achieved CILEx level 6 or completed a pre-PEAT training contract OR recent and meaningful experience as a paralegal in a litigation environment. Flexibility while working, as part of a team whilst working with and maintaining good relationships with colleagues and customers. Using phenomenal communication and listening skills to meet deadlines and manage your own workload responsibly. Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Making Effective Decisions Working Together Technical skills We'll assess you against these technical skills during the selection process: You will be asked to give a presentation to demonstrate your ability to distinguish fact from assertion or speculation through reviewing a short written statement. Further details will be provided to you prior to the interview.
Customer Services Professional Needed for an Immediate Start Your new company This innovative and environmentally focussed organisation develops long-term relationships with its customers and works proactively to provide a quick and efficient service. They work actively to improve the industry that they operate in and are a market leader in their field. Your new role As a Customer Service Advisor, your new role will involve direct contact with customers on a daily basis, supporting them with their requests, providing solutions to customer escalations, dealing with complaints effectively and empathetically. You'll work creatively to provide solutions to customer requests, provide quotes and costs to customers, ensure records are meticulously updated and work with a supportive and professional team on larger projects. What you'll need to succeed You'll need great communication skills, good attention to detail and experience working in a fast-paced customer service role. You'll need to be able to think outside the box; this is not so much a volume role, and you will spend more time with customers on in-depth orders and issues. Strong and verbal communication skills are essential, the ability to work autonomously and to take ownership of your work. What you'll get in return A healthy base salary, annual bonus, enhanced pension contributions, hybrid work options, healthcare and a generous annual leave allowance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 18, 2024
Full time
Customer Services Professional Needed for an Immediate Start Your new company This innovative and environmentally focussed organisation develops long-term relationships with its customers and works proactively to provide a quick and efficient service. They work actively to improve the industry that they operate in and are a market leader in their field. Your new role As a Customer Service Advisor, your new role will involve direct contact with customers on a daily basis, supporting them with their requests, providing solutions to customer escalations, dealing with complaints effectively and empathetically. You'll work creatively to provide solutions to customer requests, provide quotes and costs to customers, ensure records are meticulously updated and work with a supportive and professional team on larger projects. What you'll need to succeed You'll need great communication skills, good attention to detail and experience working in a fast-paced customer service role. You'll need to be able to think outside the box; this is not so much a volume role, and you will spend more time with customers on in-depth orders and issues. Strong and verbal communication skills are essential, the ability to work autonomously and to take ownership of your work. What you'll get in return A healthy base salary, annual bonus, enhanced pension contributions, hybrid work options, healthcare and a generous annual leave allowance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
If you're searching for a role in Australia, New Zealand or Asia (excluding India), click here The Internal Audit team is Macquarie's third line of defence providing independent, risk-based assurance about the design and effectiveness of the first and second lines. By performing audits, continuous monitoring activities and controls testing we create insight and drive positive change. In addition, we conduct Legal Entity-specific audits aligned with regulatory requirements and expectations. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You'll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes. What role will you play? Lead the audit team covering our Commodities and Global Markets (CGM) business line. Working closely with both senior management and the Board, this position offers an excellent opportunity to provide assurance of, and ultimately influence the implementation of Macquarie's risk management framework. You will own the delivery of the audit plan across our CGM business globally and maintain the relationships with senior business stakeholders. You will also have a role in overseeing the execution of automated controls testing on business unit audits, contributing to the Internal audit strategy and leading continuous improvement initiatives in a department that is progressive and innovative. What you offer Hands on leader with extensive internal audit experience across Commodities, Fixed Income and Currency trading and financing; in both physical and financial markets Strong communication, and resilience and problem solving skills and a questioning mindset The ability to demonstrate a consistent contribution to workplace culture whereby all staff feel challenged, enthusiastic, respected, valued and encouraged to make a difference Experience managing and coaching teams to ensure they are delivering to a high standard of quality in accordance with Macquarie's methodology and professional standards with right risk outcomes for the group. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Hybrid and flexible working arrangements Wellbeing and service bonus leave Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing About the Risk Management Group In our Risk Management Group, you will be part of an independent, and centralised function, responsible for independent and objective review and challenge, oversight, monitoring and reporting in relation to Macquarie's material risks. Our divisions include behavioural risk, compliance, credit, financial crime risk, internal audit, market risk, operational risk and governance, prudential risk, and Risk Management Group central. Our commitment to Diversity, Equity and Inclusion We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief. A career at Macquarie means you'll have the opportunity to develop new skills, explore interesting fields and do challenging work that will impact the lives of people around the world-whether it's accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we're empowering people to innovate and invest for a better future. Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment. Job no: RMG-976508 Work type: Permanent - Full time Location: London Category: Senior, Risk Management Group: Risk Management Group Division: Internal Audit Recruiter: Caroline Lockwood Opening Date: 16/5/2024
May 18, 2024
Full time
If you're searching for a role in Australia, New Zealand or Asia (excluding India), click here The Internal Audit team is Macquarie's third line of defence providing independent, risk-based assurance about the design and effectiveness of the first and second lines. By performing audits, continuous monitoring activities and controls testing we create insight and drive positive change. In addition, we conduct Legal Entity-specific audits aligned with regulatory requirements and expectations. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You'll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes. What role will you play? Lead the audit team covering our Commodities and Global Markets (CGM) business line. Working closely with both senior management and the Board, this position offers an excellent opportunity to provide assurance of, and ultimately influence the implementation of Macquarie's risk management framework. You will own the delivery of the audit plan across our CGM business globally and maintain the relationships with senior business stakeholders. You will also have a role in overseeing the execution of automated controls testing on business unit audits, contributing to the Internal audit strategy and leading continuous improvement initiatives in a department that is progressive and innovative. What you offer Hands on leader with extensive internal audit experience across Commodities, Fixed Income and Currency trading and financing; in both physical and financial markets Strong communication, and resilience and problem solving skills and a questioning mindset The ability to demonstrate a consistent contribution to workplace culture whereby all staff feel challenged, enthusiastic, respected, valued and encouraged to make a difference Experience managing and coaching teams to ensure they are delivering to a high standard of quality in accordance with Macquarie's methodology and professional standards with right risk outcomes for the group. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Hybrid and flexible working arrangements Wellbeing and service bonus leave Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing About the Risk Management Group In our Risk Management Group, you will be part of an independent, and centralised function, responsible for independent and objective review and challenge, oversight, monitoring and reporting in relation to Macquarie's material risks. Our divisions include behavioural risk, compliance, credit, financial crime risk, internal audit, market risk, operational risk and governance, prudential risk, and Risk Management Group central. Our commitment to Diversity, Equity and Inclusion We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief. A career at Macquarie means you'll have the opportunity to develop new skills, explore interesting fields and do challenging work that will impact the lives of people around the world-whether it's accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we're empowering people to innovate and invest for a better future. Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment. Job no: RMG-976508 Work type: Permanent - Full time Location: London Category: Senior, Risk Management Group: Risk Management Group Division: Internal Audit Recruiter: Caroline Lockwood Opening Date: 16/5/2024
Customer Services Advisor Team Leader + 6 months initial contract +On site in Newcastle +£15 - £20 ph Skills: +Contact Centre Experience +People Management +Banking/Financial Services We are looking for a passionate and committed Team Supervisor to join our Customer Service Department. The role will suit someone who is ambitious and willing to embrace new challenges and love learning in a fast pace and challenging environment. The role: Responsible for the day to day management of a team of around 10 colleagues. Lead, motivate, praise and encourage colleagues through open and honest communication. Monitor and review individual colleague and team progress against business objectives. Through regular coaching, enhance and improve colleague performance, where applicable proactively identifying performance and/or conduct related issues and managing these in line with the department's training and competency framework. Being visible by floor walking to provide fast and accessible support to colleagues dealing with Customer enquiries. Take ownership and responsibility for complex and/or escalated calls where a customer requires more senior involvement with their enquiry. Providing appropriate feedback and coaching upon completion of complex/escalated call to help develop colleague knowledge and experience with Real Time examples. Where required, support the team and service levels by personally handling customer calls alongside other colleagues. Lead by example by providing an excellent standard of customer service. Monitoring and managing adherence to schedules/shifts to ensure colleagues are working efficiently in order to support the achievement of required service levels. Manage attendance and comply with absence management policy to ensure operation is not adversely impacted. Pro-actively build and maintain relationships between teams and departments Experience: Contact Centre experience People Management including Coaching is essential Experience working within a dynamic, fast paced environment is preferable. Experience within Financial Services, or other regulated environment is highly desirable. Experience of dealing with vulnerable customers also highly desirable. If you would like to discuss the role in more detail, please send your updated CV to (see below) and I will get in touch.
May 18, 2024
Contractor
Customer Services Advisor Team Leader + 6 months initial contract +On site in Newcastle +£15 - £20 ph Skills: +Contact Centre Experience +People Management +Banking/Financial Services We are looking for a passionate and committed Team Supervisor to join our Customer Service Department. The role will suit someone who is ambitious and willing to embrace new challenges and love learning in a fast pace and challenging environment. The role: Responsible for the day to day management of a team of around 10 colleagues. Lead, motivate, praise and encourage colleagues through open and honest communication. Monitor and review individual colleague and team progress against business objectives. Through regular coaching, enhance and improve colleague performance, where applicable proactively identifying performance and/or conduct related issues and managing these in line with the department's training and competency framework. Being visible by floor walking to provide fast and accessible support to colleagues dealing with Customer enquiries. Take ownership and responsibility for complex and/or escalated calls where a customer requires more senior involvement with their enquiry. Providing appropriate feedback and coaching upon completion of complex/escalated call to help develop colleague knowledge and experience with Real Time examples. Where required, support the team and service levels by personally handling customer calls alongside other colleagues. Lead by example by providing an excellent standard of customer service. Monitoring and managing adherence to schedules/shifts to ensure colleagues are working efficiently in order to support the achievement of required service levels. Manage attendance and comply with absence management policy to ensure operation is not adversely impacted. Pro-actively build and maintain relationships between teams and departments Experience: Contact Centre experience People Management including Coaching is essential Experience working within a dynamic, fast paced environment is preferable. Experience within Financial Services, or other regulated environment is highly desirable. Experience of dealing with vulnerable customers also highly desirable. If you would like to discuss the role in more detail, please send your updated CV to (see below) and I will get in touch.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. This challenging position sits within BDO's market-leading Financial Model Assurance Services team, providing a range of transactional model assurance and financial modelling-related services to global blue-chip sponsors , banks, financial institutions and funds in relation to major infrastructure, energy and digital projects, often in conjunction with our global network. These parties are involved in the financing, development, acquisition and operation of multi-million and, in some cases, multi-billion Pound projects, across all sectors and regions. The diverse range of projects we support include: petrochemical plants, LNG trains, water de-salination plants, and IWPP projects in the Middle East; to wind and rail projects across the UK and Europe; to government sponsored transport projects in the Benelux region; to digital infrastructure and energy from waste projects across the UK. The Director role involves taking responsibility for providing leadership to the team and deputising for Partners as required. Working closely in conjunction with the partner and the senior team this will include planning, monitoring, reviewing work of other team members and taking responsibility for undertaking and progressing quality control procedures, business development, practice development and marketing initiatives. You'll be someone with Experience of managing Financial Model Audits over the whole engagement lifecycle including commercial management Extensive experience of project finance including the origination and delivery of mandates for financial modelling, assurance and related financial advisory. Knowledge and experience of PPP, project finance, infrastructure and renewables would be well received. Experience of quality and risk reviews of the work performed and the final work products ACA/ACCA qualification, or equivalent Strong commercial management experience and a track record of converting business development opportunities such as scoping projects and developing and managing client relationships. A proven background in managing and developing teams You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 18, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. This challenging position sits within BDO's market-leading Financial Model Assurance Services team, providing a range of transactional model assurance and financial modelling-related services to global blue-chip sponsors , banks, financial institutions and funds in relation to major infrastructure, energy and digital projects, often in conjunction with our global network. These parties are involved in the financing, development, acquisition and operation of multi-million and, in some cases, multi-billion Pound projects, across all sectors and regions. The diverse range of projects we support include: petrochemical plants, LNG trains, water de-salination plants, and IWPP projects in the Middle East; to wind and rail projects across the UK and Europe; to government sponsored transport projects in the Benelux region; to digital infrastructure and energy from waste projects across the UK. The Director role involves taking responsibility for providing leadership to the team and deputising for Partners as required. Working closely in conjunction with the partner and the senior team this will include planning, monitoring, reviewing work of other team members and taking responsibility for undertaking and progressing quality control procedures, business development, practice development and marketing initiatives. You'll be someone with Experience of managing Financial Model Audits over the whole engagement lifecycle including commercial management Extensive experience of project finance including the origination and delivery of mandates for financial modelling, assurance and related financial advisory. Knowledge and experience of PPP, project finance, infrastructure and renewables would be well received. Experience of quality and risk reviews of the work performed and the final work products ACA/ACCA qualification, or equivalent Strong commercial management experience and a track record of converting business development opportunities such as scoping projects and developing and managing client relationships. A proven background in managing and developing teams You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Independent Financial Adviser Portsmouth Salary competitive market rate salary Hours - Monday to Friday, 37.5 hours per week with flexible, hybrid working Holiday 23 days annual leave (excluding bank holidays) increasing by one day per each year of service (up to a maximum of 28 days) About the Independent Financial Adviser role We are TC Group, the fastest-growing top 25 accountancy firm in the UK click apply for full job details
May 18, 2024
Full time
Independent Financial Adviser Portsmouth Salary competitive market rate salary Hours - Monday to Friday, 37.5 hours per week with flexible, hybrid working Holiday 23 days annual leave (excluding bank holidays) increasing by one day per each year of service (up to a maximum of 28 days) About the Independent Financial Adviser role We are TC Group, the fastest-growing top 25 accountancy firm in the UK click apply for full job details
Sales Administrator 25,000 - 30,000, Leeds City Centre, 28 Days Holiday Plus Bank Holidays, Training, Development & Progression. Due to continued business growth and expansion we are looking to recruit a Sales Administrator for this leading manufacturer in Leeds. This is one of the world's largest manufacturers of specialist products for the construction industry, trading across the globe. The main purpose of this role is to provide excellent customer service and support to clients and the sales team. Your main responsibilities will be processing customers orders, producing invoices, dealing with incoming enquiries and providing quotations. Once fully trained you will then be able to provide advice and support to customers and up sell suitable products that match their needs. Sales Administrator Responsibilities: To be the first point of contact for all customer enquiries Produce accurate quotations Process customer orders accurately Produce and send out customer invoices Assist the sales team by providing technical information and support Maintain accurate data input on the ERP system Provide customers with support and guidance Liaise with suppliers Coordinate and communicate delivery schedules Sales Administrator Requirements: Previous experience processing orders, invoices and quotations Experience using ERP systems Excellent customer service and administration skills A background working in electrical, construction or distribution sales environment An understanding of Incoterms would be beneficial This Sales Administrator role would suit someone who has worked in a customer service environment and dealt with enquiries and orders. This role would suit someone who has worked as a customer support executive, customer service advisor, customer care coordinator, Sales Support, Sales Coordinator, or within logistics. This is an office based role. Standard hours of work are 09.00-17.00 . Please contact Nicola Wilson to discuss this role further or to send a copy of your CV. Travail has been established since 1977 and has branches nationwide. Our Harrogate branch was opened in 1995 and has five specialist consultants who each deal with different market sectors. Working closely with candidates from all market sectors we are confident in matching the right people for the right jobs. Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 18, 2024
Full time
Sales Administrator 25,000 - 30,000, Leeds City Centre, 28 Days Holiday Plus Bank Holidays, Training, Development & Progression. Due to continued business growth and expansion we are looking to recruit a Sales Administrator for this leading manufacturer in Leeds. This is one of the world's largest manufacturers of specialist products for the construction industry, trading across the globe. The main purpose of this role is to provide excellent customer service and support to clients and the sales team. Your main responsibilities will be processing customers orders, producing invoices, dealing with incoming enquiries and providing quotations. Once fully trained you will then be able to provide advice and support to customers and up sell suitable products that match their needs. Sales Administrator Responsibilities: To be the first point of contact for all customer enquiries Produce accurate quotations Process customer orders accurately Produce and send out customer invoices Assist the sales team by providing technical information and support Maintain accurate data input on the ERP system Provide customers with support and guidance Liaise with suppliers Coordinate and communicate delivery schedules Sales Administrator Requirements: Previous experience processing orders, invoices and quotations Experience using ERP systems Excellent customer service and administration skills A background working in electrical, construction or distribution sales environment An understanding of Incoterms would be beneficial This Sales Administrator role would suit someone who has worked in a customer service environment and dealt with enquiries and orders. This role would suit someone who has worked as a customer support executive, customer service advisor, customer care coordinator, Sales Support, Sales Coordinator, or within logistics. This is an office based role. Standard hours of work are 09.00-17.00 . Please contact Nicola Wilson to discuss this role further or to send a copy of your CV. Travail has been established since 1977 and has branches nationwide. Our Harrogate branch was opened in 1995 and has five specialist consultants who each deal with different market sectors. Working closely with candidates from all market sectors we are confident in matching the right people for the right jobs. Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Job Description OTE: £25,000 - Uncapped Commission, Career ProgressionWe're looking for a highly motivated Estate Agent / Sales Negotiator to complement our fantastic residential sales team in Bournemouth working in our well known Austin & Wyatt estate agency. Why join us as an Estate Agent / Sales Negotiator? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Your role as an Estate Agent / Sales Negotiator In this role you will be helping people find their dream home by generating and booking valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Estate Agent / Sales Negotiator Preferably an experienced sales person Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Austin Wyatt have been successfully selling and renting homes across Dorset, Southampton, the New Forest, Hampshire and the Meon Valley for many years. We are proud of our local reputation for professionalism which is founded upon our preservation of traditional values and our attention to personal service. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03611
May 18, 2024
Full time
Job Description OTE: £25,000 - Uncapped Commission, Career ProgressionWe're looking for a highly motivated Estate Agent / Sales Negotiator to complement our fantastic residential sales team in Bournemouth working in our well known Austin & Wyatt estate agency. Why join us as an Estate Agent / Sales Negotiator? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Your role as an Estate Agent / Sales Negotiator In this role you will be helping people find their dream home by generating and booking valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Estate Agent / Sales Negotiator Preferably an experienced sales person Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Austin Wyatt have been successfully selling and renting homes across Dorset, Southampton, the New Forest, Hampshire and the Meon Valley for many years. We are proud of our local reputation for professionalism which is founded upon our preservation of traditional values and our attention to personal service. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03611
Experienced Mortgage and Protection Adviser - Lincoln - To be considered for this role, you must hold CeMAP qualification or equivalent. What's on offer to you as a Mortgage and Protection Adviser? On target earnings of £40000 to £60000+ per year Fully uncapped commission scheme £22,000 - £28,000 Basic salary ( dependent on experience ) Guaranteed monthly payments whilst building a pipeline, for up to 6 months Company car, OR £250 monthly car allowance Company laptop Bespoke digital marketing package Dedicated training and coaching to support your ongoing development and progression A chance to build on your career, with a set, clear career path Employee 24/7 Assistance Programme What do you need to be good at? Engaging with people from all walks of life. You're able to hold conversations to establish their needs and wants. You communicate effectively through email, phone, face to face and on videos for our social channels Spinning a lot of plates, you've mastered multitasking and excel at managing numerous responsibilities and tasks Maintaining relationships through regular contact with vendors, buyers and developers to capitalise on all opportunities whilst ensuring a high level of customer service and engagement is sustained Collaborating with your peers within your branch to build relationships to assist in identifying opportunities for referrals Taking accountability for your KPIs through proactively seeking new opportunities whilst maintaining existing relationships Strong presence in front of a camera where you appeal to and engage with your audience to maximize your reach Your responsibilities as a Mortgage and Protection Adviser Generate and maintain your own client relationships and business, maximise in-branch opportunities and thrive within a challenging yet stimulating environment Follow up on in-branch leads generated by the Estate Agency team and maximise value from each client Generate your own leads and business Work in tandem with the Estate Agency team, Admin team, Training and Development team, Compliance team and Divisional Sales Director to ensure as efficient a process as possible for the client. Provide exceptional client care and experience from beginning to end, going above and beyond to provide the highest possible level of customer service. Working Hours This role is full time office based Monday - Friday 08:30 - 18:00 Alternate Saturdays 09:00 - 17:00 Day off in lieu when working a Saturday The finer details: It is essential that you currently hold CeMAP qualification, or an industry equivalent qualification. Experience of Mortgage and Protection Advising is essential. We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Full UK Driving Licence Subject to passing probationary period Equal Opportunities: At Just Mortgages, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Just Mortgages are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Just Mortgages does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Just Mortgages employees or any other company location. Just Mortgages is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
May 18, 2024
Full time
Experienced Mortgage and Protection Adviser - Lincoln - To be considered for this role, you must hold CeMAP qualification or equivalent. What's on offer to you as a Mortgage and Protection Adviser? On target earnings of £40000 to £60000+ per year Fully uncapped commission scheme £22,000 - £28,000 Basic salary ( dependent on experience ) Guaranteed monthly payments whilst building a pipeline, for up to 6 months Company car, OR £250 monthly car allowance Company laptop Bespoke digital marketing package Dedicated training and coaching to support your ongoing development and progression A chance to build on your career, with a set, clear career path Employee 24/7 Assistance Programme What do you need to be good at? Engaging with people from all walks of life. You're able to hold conversations to establish their needs and wants. You communicate effectively through email, phone, face to face and on videos for our social channels Spinning a lot of plates, you've mastered multitasking and excel at managing numerous responsibilities and tasks Maintaining relationships through regular contact with vendors, buyers and developers to capitalise on all opportunities whilst ensuring a high level of customer service and engagement is sustained Collaborating with your peers within your branch to build relationships to assist in identifying opportunities for referrals Taking accountability for your KPIs through proactively seeking new opportunities whilst maintaining existing relationships Strong presence in front of a camera where you appeal to and engage with your audience to maximize your reach Your responsibilities as a Mortgage and Protection Adviser Generate and maintain your own client relationships and business, maximise in-branch opportunities and thrive within a challenging yet stimulating environment Follow up on in-branch leads generated by the Estate Agency team and maximise value from each client Generate your own leads and business Work in tandem with the Estate Agency team, Admin team, Training and Development team, Compliance team and Divisional Sales Director to ensure as efficient a process as possible for the client. Provide exceptional client care and experience from beginning to end, going above and beyond to provide the highest possible level of customer service. Working Hours This role is full time office based Monday - Friday 08:30 - 18:00 Alternate Saturdays 09:00 - 17:00 Day off in lieu when working a Saturday The finer details: It is essential that you currently hold CeMAP qualification, or an industry equivalent qualification. Experience of Mortgage and Protection Advising is essential. We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Full UK Driving Licence Subject to passing probationary period Equal Opportunities: At Just Mortgages, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Just Mortgages are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Just Mortgages does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Just Mortgages employees or any other company location. Just Mortgages is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Please follow link through to advert. Role closes to apply 11:55 pm on Thursday 30th May 2024 About the Team Large Business (LB) is responsible for around 2,000 of the largest businesses that pay a significant proportion of the total business taxes and duties that HMRC collects. The Litigation Team within LB is responsible for transitioning tax and duty investigations into litigation where disputes cannot be settled by agreement. Our work currently includes transfer pricing, diverted profits, and other international direct tax risks, but we are in the process of growing our scope to cover litigation of other taxes and duties. The team is a mix of tax professionals and litigation support officers who are generally recent law graduates. We work closely with the investigation teams, technical/policy specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally, to prepare cases for the First-tier Tribunal (Tax) and beyond. About the Role HMRC is offering an exciting opportunity to join the Litigation Team as a Litigation Support Officer based in either Bristol, Edinburgh, Leeds or Manchester. Joining one of the largest Civil Service departments and work in a fast multifaceted environment where they will support HMRC s tax professionals and lawyers in providing high quality services. The post offers excellent professional and personal development opportunities. HMRC normally seeks to settle tax disputes by reaching agreement thought negotiation. However, where this is not possible resolution may be via litigation. The LB Litigation Team becomes involved in a case as a decision is taken to litigate, and at this point, a sub team is formed which will include yourself and experienced tax professionals from the LB Litigation team who will direct and support your work. Collaborating with the existing investigation team, head office policy/technical specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally. Using your legal and litigation experience to help the team prepare those cases for hearings before the First-tier Tribunal (Tax). Crafting and preparing evidential material and to ensure that this is identified, organised and in a format suitable for submission to the Tribunal, sometimes at very short notice. This is a challenging, but ultimately highly rewarding role, requiring you to: Work flexibly and as part of a team, working with and maintaining good relationships with colleagues and customers. Have determination to ensure the completion of tasks and take ownership for your own area of work. Have good interpersonal skills and dedication to ensuring deadlines are met. Developing on your good level of knowledge, skills and understanding and work as part of multidisciplinary teams formed from across HMRC. Both the LB Litigation Team, and the wider HMRC teams with which you will work, are geographically disperse. Most meetings are via online conferencing but there will be occasions when travel is required. Person Specification Specific duties vary but will include some of the following: Review and collate documentation acquired during investigations. Prepare fact papers, chronologies and assisting with the preparation of witness statements. Identify relevant documents and produce bundles for submission to the Tribunal, providing support with the drafting of statements of case and other key documents for submission to the Tribunal. Attend meetings with external legal advisors (Counsel) and prepare notes of discussions whilst engaging with external expert advisors/witnesses. Gaining quick understanding of our specialist processes that are key to the delivery of work in the area to which you are appointed. Essential Criteria Demonstrating qualifications to degree level in law or who have completed a Graduate Diploma in Law, have achieved CILEx level 6 or completed a pre-PEAT training contract OR recent and meaningful experience as a paralegal in a litigation environment. Flexibility while working, as part of a team whilst working with and maintaining good relationships with colleagues and customers. Using phenomenal communication and listening skills to meet deadlines and manage your own workload responsibly. Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Making Effective Decisions Working Together Technical skills We'll assess you against these technical skills during the selection process: You will be asked to give a presentation to demonstrate your ability to distinguish fact from assertion or speculation through reviewing a short written statement. Further details will be provided to you prior to the interview.
May 18, 2024
Full time
Please follow link through to advert. Role closes to apply 11:55 pm on Thursday 30th May 2024 About the Team Large Business (LB) is responsible for around 2,000 of the largest businesses that pay a significant proportion of the total business taxes and duties that HMRC collects. The Litigation Team within LB is responsible for transitioning tax and duty investigations into litigation where disputes cannot be settled by agreement. Our work currently includes transfer pricing, diverted profits, and other international direct tax risks, but we are in the process of growing our scope to cover litigation of other taxes and duties. The team is a mix of tax professionals and litigation support officers who are generally recent law graduates. We work closely with the investigation teams, technical/policy specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally, to prepare cases for the First-tier Tribunal (Tax) and beyond. About the Role HMRC is offering an exciting opportunity to join the Litigation Team as a Litigation Support Officer based in either Bristol, Edinburgh, Leeds or Manchester. Joining one of the largest Civil Service departments and work in a fast multifaceted environment where they will support HMRC s tax professionals and lawyers in providing high quality services. The post offers excellent professional and personal development opportunities. HMRC normally seeks to settle tax disputes by reaching agreement thought negotiation. However, where this is not possible resolution may be via litigation. The LB Litigation Team becomes involved in a case as a decision is taken to litigate, and at this point, a sub team is formed which will include yourself and experienced tax professionals from the LB Litigation team who will direct and support your work. Collaborating with the existing investigation team, head office policy/technical specialists and lawyers both within our Solicitors Office and Legal Services directorate and externally. Using your legal and litigation experience to help the team prepare those cases for hearings before the First-tier Tribunal (Tax). Crafting and preparing evidential material and to ensure that this is identified, organised and in a format suitable for submission to the Tribunal, sometimes at very short notice. This is a challenging, but ultimately highly rewarding role, requiring you to: Work flexibly and as part of a team, working with and maintaining good relationships with colleagues and customers. Have determination to ensure the completion of tasks and take ownership for your own area of work. Have good interpersonal skills and dedication to ensuring deadlines are met. Developing on your good level of knowledge, skills and understanding and work as part of multidisciplinary teams formed from across HMRC. Both the LB Litigation Team, and the wider HMRC teams with which you will work, are geographically disperse. Most meetings are via online conferencing but there will be occasions when travel is required. Person Specification Specific duties vary but will include some of the following: Review and collate documentation acquired during investigations. Prepare fact papers, chronologies and assisting with the preparation of witness statements. Identify relevant documents and produce bundles for submission to the Tribunal, providing support with the drafting of statements of case and other key documents for submission to the Tribunal. Attend meetings with external legal advisors (Counsel) and prepare notes of discussions whilst engaging with external expert advisors/witnesses. Gaining quick understanding of our specialist processes that are key to the delivery of work in the area to which you are appointed. Essential Criteria Demonstrating qualifications to degree level in law or who have completed a Graduate Diploma in Law, have achieved CILEx level 6 or completed a pre-PEAT training contract OR recent and meaningful experience as a paralegal in a litigation environment. Flexibility while working, as part of a team whilst working with and maintaining good relationships with colleagues and customers. Using phenomenal communication and listening skills to meet deadlines and manage your own workload responsibly. Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Making Effective Decisions Working Together Technical skills We'll assess you against these technical skills during the selection process: You will be asked to give a presentation to demonstrate your ability to distinguish fact from assertion or speculation through reviewing a short written statement. Further details will be provided to you prior to the interview.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Our Corporate Mergers & Acquisitions Tax team works with a range of clients, from entrepreneurial start-ups to recognised high street names and global corporations. We offer services including tax strategy and governance, tax technology, banking and insurance, diligence, tax structuring and more. So, there's plenty of variety from one day to the next. Whether building great relationships with clients or colleagues, you'll be supported by a team that brings out the best in you. Responsibilities: This role will provide Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients. Provide assistance to Director/Principals/Partners in both client work and in the management of the group and on occasions the practice. Will be involved in special assignments on an ad hoc basis. A key part of the role requires the individual to actively seek, and keep the Partner informed about, any new business opportunities arising on existing and new clients. Provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Pays attention to self-development and continuing professional education with a view to progressing within practice. Develops professional relationships with clients and within the Firm and adapts the approach for the relevant audience. Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Support, train, mentor and advise more junior colleagues. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead complex projects We're looking for someone with: An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues In depth knowledge of tax accounting and audit of tax for groups Develops professional relationships with clients and within the Firm and adapts the approach for the relevant audience Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person Project and staff management experience Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients Experience of dealing with client senior management Educated to degree level and/or CTA and/or ACA qualified or equivalent Support, train, mentor and advise others in own area Challenge current practice - driving improvements and championing change Demonstrable post qualified experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 18, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Our Corporate Mergers & Acquisitions Tax team works with a range of clients, from entrepreneurial start-ups to recognised high street names and global corporations. We offer services including tax strategy and governance, tax technology, banking and insurance, diligence, tax structuring and more. So, there's plenty of variety from one day to the next. Whether building great relationships with clients or colleagues, you'll be supported by a team that brings out the best in you. Responsibilities: This role will provide Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients. Provide assistance to Director/Principals/Partners in both client work and in the management of the group and on occasions the practice. Will be involved in special assignments on an ad hoc basis. A key part of the role requires the individual to actively seek, and keep the Partner informed about, any new business opportunities arising on existing and new clients. Provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Pays attention to self-development and continuing professional education with a view to progressing within practice. Develops professional relationships with clients and within the Firm and adapts the approach for the relevant audience. Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Support, train, mentor and advise more junior colleagues. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead complex projects We're looking for someone with: An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues In depth knowledge of tax accounting and audit of tax for groups Develops professional relationships with clients and within the Firm and adapts the approach for the relevant audience Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person Project and staff management experience Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients Experience of dealing with client senior management Educated to degree level and/or CTA and/or ACA qualified or equivalent Support, train, mentor and advise others in own area Challenge current practice - driving improvements and championing change Demonstrable post qualified experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Engagement Manager - Integrated Research page is loaded Engagement Manager - Integrated Research Apply locations London, United Kingdom Milan, Italy Munich, Bavaria, Germany Paris, France time type Full time posted on Posted 6 Days Ago job requisition id R Location: EU-Wide Real World Commercial Solutions to Create a Healthier World In RWCS we're passionate about improving the life sciences ecosystem and making decisions that accelerate innovation for a healthier world. Every day our team develops evidence-based strategies that are used in published research, clinical guidelines, and market access decisions, to improve healthcare at every touchpoint. We design and deliver Commercial Analytics, supported by our world-class proprietary data assets, solve complex client challenges through strategic consulting, and use leading edge market research techniques to support clients brand strategy, planning and measurement . We're purpose-driven problem solvers, that do what we love to make a greater impact on human health. Integrated Research We focus on listening to the customer and patient voice in multi-country studies for international pharmaceutical companies. Our team focuses on exploring and measuring what Health Care Professionals and patients say and do using different behavioural frameworks to deliver actionable i nsights a nd clear answers to our clients' business questions . We typically use IQVIA data to contextualise our research and collaborate with other IQVIA teams to provide our clients with comprehensive solutions to their business issues. The Role The Engagement Manager role in our EMEA Integrated Research team is critical for driving innovative solutions to key HQ clients based in EMEA. It is expected that the post holder will assist generating target revenues and will work with clients to provide strategic support to answer business issues, oversee the delivery of high-quality studies and generate repeat business . The post holder will focus on integrating different research solutions, such as primary and secondary intelligence, and employing the broader IQVIA offer to have meaningful discussions with clients. The Engagement Manager would be responsible for developing winning proposals for clients, evaluating and proposing different methodological solutions to the client. They also play a key role in coaching the team and supporting the developing of up and coming talent. The candidate will therefore be excited about developing new solutions and services, driving business development activities and delivering projects of the highest quality by working across different geographies . What You'll Be Doing Leading the delivery of the IR offer for key HQ clients in EMEA, deploying the right delivery resources and innovation to ensure repeat and new business is generated from major accounts Understanding clients' needs and developing high quality proposals to address those Bringing strategic thinking to client issues, developing clear actions for the client to solve their issues and acting as the trusted advisor to clients on a project basis Ensuring that offering development is scalable across different client business issues Design research solutions, including identification of relevant data assets, methodology, samples, questionnaires, discussion guides and other research tools Taking a leadership role in implementing B&IRS business vision and objectives, and support the development of the business Coaching offshore team and more junior team members Taking responsibility for a significant part of the business, achieving revenue targets Managing end to end consulting and Primary Market Research projects including coordination of multidisciplinary teams staffed to the project, such as fieldwork, programming and desk research Who You Are A university degree holder with 8 + years of experience in life science or healthcare consulting . Preferential consideration will be given to candidates with experience in carrying out consulting and market research projects in the pharmaceutical area at an international/cross-country level. Able to demonstrate excellent project management, relationship-building, and client-influencing skills with an established network and referral contacts Strong capability in managing large and/or multiple projects and juggling priorities so that deadlines are met while retaining consistently high-quality outcomes Ability to contribute to business development through the identification of leads, development of proposals etc Excellent knowledge of English and of the main Microsoft Office tools (Word, Excel, Powerpoint ) Benefits We work hard to prioritise the things that matter most to you. Visit our benefits page for information on everything from perks to well-being initiatives and career enhancement. IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at Similar Jobs (4) Engagement Manager - Integrated Research locations 11 Locations time type Full time posted on Posted 30+ Days Ago Principal - Integrated Research locations 6 Locations time type Full time posted on Posted 30+ Days Ago Engagement Manager, Brand & Research Solutions - EU Wide locations 8 Locations time type Full time posted on Posted 30+ Days Ago
May 18, 2024
Full time
Engagement Manager - Integrated Research page is loaded Engagement Manager - Integrated Research Apply locations London, United Kingdom Milan, Italy Munich, Bavaria, Germany Paris, France time type Full time posted on Posted 6 Days Ago job requisition id R Location: EU-Wide Real World Commercial Solutions to Create a Healthier World In RWCS we're passionate about improving the life sciences ecosystem and making decisions that accelerate innovation for a healthier world. Every day our team develops evidence-based strategies that are used in published research, clinical guidelines, and market access decisions, to improve healthcare at every touchpoint. We design and deliver Commercial Analytics, supported by our world-class proprietary data assets, solve complex client challenges through strategic consulting, and use leading edge market research techniques to support clients brand strategy, planning and measurement . We're purpose-driven problem solvers, that do what we love to make a greater impact on human health. Integrated Research We focus on listening to the customer and patient voice in multi-country studies for international pharmaceutical companies. Our team focuses on exploring and measuring what Health Care Professionals and patients say and do using different behavioural frameworks to deliver actionable i nsights a nd clear answers to our clients' business questions . We typically use IQVIA data to contextualise our research and collaborate with other IQVIA teams to provide our clients with comprehensive solutions to their business issues. The Role The Engagement Manager role in our EMEA Integrated Research team is critical for driving innovative solutions to key HQ clients based in EMEA. It is expected that the post holder will assist generating target revenues and will work with clients to provide strategic support to answer business issues, oversee the delivery of high-quality studies and generate repeat business . The post holder will focus on integrating different research solutions, such as primary and secondary intelligence, and employing the broader IQVIA offer to have meaningful discussions with clients. The Engagement Manager would be responsible for developing winning proposals for clients, evaluating and proposing different methodological solutions to the client. They also play a key role in coaching the team and supporting the developing of up and coming talent. The candidate will therefore be excited about developing new solutions and services, driving business development activities and delivering projects of the highest quality by working across different geographies . What You'll Be Doing Leading the delivery of the IR offer for key HQ clients in EMEA, deploying the right delivery resources and innovation to ensure repeat and new business is generated from major accounts Understanding clients' needs and developing high quality proposals to address those Bringing strategic thinking to client issues, developing clear actions for the client to solve their issues and acting as the trusted advisor to clients on a project basis Ensuring that offering development is scalable across different client business issues Design research solutions, including identification of relevant data assets, methodology, samples, questionnaires, discussion guides and other research tools Taking a leadership role in implementing B&IRS business vision and objectives, and support the development of the business Coaching offshore team and more junior team members Taking responsibility for a significant part of the business, achieving revenue targets Managing end to end consulting and Primary Market Research projects including coordination of multidisciplinary teams staffed to the project, such as fieldwork, programming and desk research Who You Are A university degree holder with 8 + years of experience in life science or healthcare consulting . Preferential consideration will be given to candidates with experience in carrying out consulting and market research projects in the pharmaceutical area at an international/cross-country level. Able to demonstrate excellent project management, relationship-building, and client-influencing skills with an established network and referral contacts Strong capability in managing large and/or multiple projects and juggling priorities so that deadlines are met while retaining consistently high-quality outcomes Ability to contribute to business development through the identification of leads, development of proposals etc Excellent knowledge of English and of the main Microsoft Office tools (Word, Excel, Powerpoint ) Benefits We work hard to prioritise the things that matter most to you. Visit our benefits page for information on everything from perks to well-being initiatives and career enhancement. IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at Similar Jobs (4) Engagement Manager - Integrated Research locations 11 Locations time type Full time posted on Posted 30+ Days Ago Principal - Integrated Research locations 6 Locations time type Full time posted on Posted 30+ Days Ago Engagement Manager, Brand & Research Solutions - EU Wide locations 8 Locations time type Full time posted on Posted 30+ Days Ago
Job Description OTE - £28,000 - Uncapped Commission - Career ProgressionAt Burchell Edwards, part of the Connells Group, we're looking for a highly motivated Trainee Estate Agent who will work toward becoming a Sales Negotiator for our fantastic residential sales team in Ilkeston . The Trainee Estate Agent is an entry level role where you will learn all aspects of Estate Agency model and be taken through an industry leading development and training program. A quick look at the role In this role you will be helping people find their dream home. We will train you to generate and book valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Whats in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Burchell Edwards is a leading estate agency network based in the East and West Midlands and has the backing of one of the UK's biggest and most successful estate agency and property services companies. It means we can offer an exceptional level and range of services, as well as an in-depth understanding of your local housing market.? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04729
May 18, 2024
Full time
Job Description OTE - £28,000 - Uncapped Commission - Career ProgressionAt Burchell Edwards, part of the Connells Group, we're looking for a highly motivated Trainee Estate Agent who will work toward becoming a Sales Negotiator for our fantastic residential sales team in Ilkeston . The Trainee Estate Agent is an entry level role where you will learn all aspects of Estate Agency model and be taken through an industry leading development and training program. A quick look at the role In this role you will be helping people find their dream home. We will train you to generate and book valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Whats in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Burchell Edwards is a leading estate agency network based in the East and West Midlands and has the backing of one of the UK's biggest and most successful estate agency and property services companies. It means we can offer an exceptional level and range of services, as well as an in-depth understanding of your local housing market.? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04729
Customer Service, Contact Centre, Flexible Working, South-West London Your new company A housing company based in South-West London is looking for a Customer Service Advisor to join their team on a 6-month fixed-term contract. This is an exciting opportunity to work for an award-winning company. Your new role Below is a list of day to day responsibilities for this role; Resolving customer enquiries and being responsible for owning queries from start to finish through telephones, emails, social media and webchatsMaintain good relationships with tenants and leaseholdersSupporting customers with their needsInvestigate and resolve customer complaints by providing advice and guidance on a range of issuesRaising customer repairs and ensuring they are prioritised when necessary Assist customers with their payments, charges, invoices and rent service chargesBuilding up a strong knowledge of repairs and housing and handling contact for either as a priority What you'll need to succeed You will have previous housing experience. You will have at least 1 year of customer service experience, excellent written and verbal communication skills and be able to organise and prioritise your workload efficiently. You will be able to deliver excellent customer service and have good knowledge of Microsoft Word and Excel. What you'll get in return This is a 6-month fixed-term contract with a salary of £28,826 pro rata. You can choose the working hours from Monday - Thursday 8am-4:15, with Fridays 8am-4pm or Monday - Thursday 9-5:15 and 9am-5pm on Fridays. This company provides a lot of exciting benefits, such as cycle to work schemes, £30 wellbeing allowance per month, learning and development programmes, spotlight awards, Thank You awards, additional days off (for big life events such as getting married, moving home and more) alongside many more benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 18, 2024
Full time
Customer Service, Contact Centre, Flexible Working, South-West London Your new company A housing company based in South-West London is looking for a Customer Service Advisor to join their team on a 6-month fixed-term contract. This is an exciting opportunity to work for an award-winning company. Your new role Below is a list of day to day responsibilities for this role; Resolving customer enquiries and being responsible for owning queries from start to finish through telephones, emails, social media and webchatsMaintain good relationships with tenants and leaseholdersSupporting customers with their needsInvestigate and resolve customer complaints by providing advice and guidance on a range of issuesRaising customer repairs and ensuring they are prioritised when necessary Assist customers with their payments, charges, invoices and rent service chargesBuilding up a strong knowledge of repairs and housing and handling contact for either as a priority What you'll need to succeed You will have previous housing experience. You will have at least 1 year of customer service experience, excellent written and verbal communication skills and be able to organise and prioritise your workload efficiently. You will be able to deliver excellent customer service and have good knowledge of Microsoft Word and Excel. What you'll get in return This is a 6-month fixed-term contract with a salary of £28,826 pro rata. You can choose the working hours from Monday - Thursday 8am-4:15, with Fridays 8am-4pm or Monday - Thursday 9-5:15 and 9am-5pm on Fridays. This company provides a lot of exciting benefits, such as cycle to work schemes, £30 wellbeing allowance per month, learning and development programmes, spotlight awards, Thank You awards, additional days off (for big life events such as getting married, moving home and more) alongside many more benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #