IT Service Continuity Coordinator Brighton (Hybrid) - £60-65k One of our key clients, a growing Brighton-based financial services company, is actively recruiting for an IT Service Continuity Coordinator to join them on a permanent basis. The key purpose of the IT Service Continuity Coordinator is to build a new Business Continuity and Disaster Recovery plan, ensuring that its policies and proc click apply for full job details
May 18, 2024
Full time
IT Service Continuity Coordinator Brighton (Hybrid) - £60-65k One of our key clients, a growing Brighton-based financial services company, is actively recruiting for an IT Service Continuity Coordinator to join them on a permanent basis. The key purpose of the IT Service Continuity Coordinator is to build a new Business Continuity and Disaster Recovery plan, ensuring that its policies and proc click apply for full job details
Hartwig Care Ltd
Welwyn Garden City, Hertfordshire
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
May 18, 2024
Full time
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
May 18, 2024
Full time
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
May 18, 2024
Full time
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
May 18, 2024
Full time
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
May 18, 2024
Full time
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
An award winning people orientated architecture practice is looking for an experienced Facilities and Office Manager on a part-time basis, overseeing the day to day running of a large office, supporting the Directors and managing the support team. It's a great varied role running the office of a busy working studio. A key focus of the role will be on the facilities side ensuring the office is running smoothly and looking after H&S. You will also be looking after the support team and ensuring reception runs smoothly. Management of the Facilities and Office includes: Oversee management of front of house and reception Manage maintenance contracts for all services, ensuring planned maintenance and ad hoc repairs are carried out as required Oversee utilities contracts Maintain fire and security contracts and procedures including fire alarm test, drills, fire wardens and security access, CCTV Assist with health and safety in the London and Manchester studios including overseeing first aiders and first aid box supplies Review general risk and fire risk assessments for London and Manchester with H&S Director and Associate Coordinate with IT support and organise internal moves and relocations Manage the Studio Assistant and Receptionist in London and Studio Administrator in Manchester Manage suppliers (e.g., cleaners, stationery, coffee, recycling etc.) Ensure premises defects are dealt with promptly Oversee studio recycling Oversee the facilities and H&S in the workplace induction process Coordinate with HR manager to conduct workstation assessments Prepare and manage all facilities requirements for the audits Prepare and manage facilities budget Assist Technical Coordinator with PPE supplies. Organise, manage and report at the weekly staff forum Coordination of Business Continuity Plan Assist with quality management systems, audits and procedures Proofread, format and issue documents Organise internal and external meetings Organise, support and minute Senior Management meetings This role is busy and varied and will be office based 5 days a week although they are fleixble on hours whether it be 10-4 or 9-3. You'll need excellent organisational skills as well as previous experience of running an office, managing a team and looking after facilities. Fantastic role in a beautiful studio and even better team. They really are a great company to work for who value their staff and wellbeing. Think you have the experience they need?Send in your CV by clicking on apply now.
May 17, 2024
Full time
An award winning people orientated architecture practice is looking for an experienced Facilities and Office Manager on a part-time basis, overseeing the day to day running of a large office, supporting the Directors and managing the support team. It's a great varied role running the office of a busy working studio. A key focus of the role will be on the facilities side ensuring the office is running smoothly and looking after H&S. You will also be looking after the support team and ensuring reception runs smoothly. Management of the Facilities and Office includes: Oversee management of front of house and reception Manage maintenance contracts for all services, ensuring planned maintenance and ad hoc repairs are carried out as required Oversee utilities contracts Maintain fire and security contracts and procedures including fire alarm test, drills, fire wardens and security access, CCTV Assist with health and safety in the London and Manchester studios including overseeing first aiders and first aid box supplies Review general risk and fire risk assessments for London and Manchester with H&S Director and Associate Coordinate with IT support and organise internal moves and relocations Manage the Studio Assistant and Receptionist in London and Studio Administrator in Manchester Manage suppliers (e.g., cleaners, stationery, coffee, recycling etc.) Ensure premises defects are dealt with promptly Oversee studio recycling Oversee the facilities and H&S in the workplace induction process Coordinate with HR manager to conduct workstation assessments Prepare and manage all facilities requirements for the audits Prepare and manage facilities budget Assist Technical Coordinator with PPE supplies. Organise, manage and report at the weekly staff forum Coordination of Business Continuity Plan Assist with quality management systems, audits and procedures Proofread, format and issue documents Organise internal and external meetings Organise, support and minute Senior Management meetings This role is busy and varied and will be office based 5 days a week although they are fleixble on hours whether it be 10-4 or 9-3. You'll need excellent organisational skills as well as previous experience of running an office, managing a team and looking after facilities. Fantastic role in a beautiful studio and even better team. They really are a great company to work for who value their staff and wellbeing. Think you have the experience they need?Send in your CV by clicking on apply now.
Join Our Team as a Specialist Teaching Assistant for 1-1 Support with Students with Special Needs! Are you a compassionate and dedicated individual with a passion for supporting students with special needs? We are seeking a talented Specialist Teaching Assistant to join our team, working one-on-one with students in a school setting. This role offers a rewarding opportunity to make a meaningful impact on the lives of students and contribute to their academic, social, and emotional development. Key Responsibilities: Provide personalized one-on-one support to students with special needs, including but not limited to autism, learning disabilities, and sensory processing disorders. Assist students in accessing the curriculum, participating in learning activities, and developing essential skills in literacy, numeracy, communication, and social interaction. Implement individualized education plans (IEPs) and adapt teaching strategies to meet the unique needs and abilities of each student, fostering their independence and confidence. Collaborate closely with classroom teachers, SENCO (Special Educational Needs Coordinator), and external professionals to ensure continuity of support and promote student progress. Monitor student progress and behaviour, keeping accurate records and providing feedback to the appropriate stakeholders to inform decision-making and planning. Create a supportive and inclusive learning environment where students feel valued, respected, and empowered to succeed. Key Attributes and Skills: Previous experience working with students with special needs in a school or educational setting, preferably providing 1-1 support. Empathy, patience, and a genuine commitment to supporting the individual needs and well-being of each student. Strong communication and interpersonal skills, with the ability to build positive relationships with students, colleagues, and families. Adaptability and flexibility in responding to the diverse needs and challenges of students with special needs, using initiative and creativity to overcome obstacles. Knowledge of a range of special educational needs and disabilities (SEND), along with strategies and interventions to support student learning and development. Ability to work independently as well as collaboratively within a multidisciplinary team, contributing to a positive and cohesive school environment. If you are a compassionate and dedicated individual with a desire to support students with special needs, we invite you to apply for this exciting Specialist Teaching Assistant position. Join us in creating an inclusive and supportive learning environment where every student can thrive. Apply now and be part of our mission to inspire excellence and promote equity for all students! All applicants will be contacted to discuss suitability and then invited to register with TeacherActive. Registration involves an enhanced DBS check, ID checks and will require you to supply good professional references. We pride ourselves on excellent service. We can provide a wide range of opportunities in schools and other educational institutions, with good rates of pay, at times to suit your needs. Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each environment. TeacherActive is an equal opportunities employer, and operates as an Employment Business in providing temporary or contract job-seeking services.
May 16, 2024
Seasonal
Join Our Team as a Specialist Teaching Assistant for 1-1 Support with Students with Special Needs! Are you a compassionate and dedicated individual with a passion for supporting students with special needs? We are seeking a talented Specialist Teaching Assistant to join our team, working one-on-one with students in a school setting. This role offers a rewarding opportunity to make a meaningful impact on the lives of students and contribute to their academic, social, and emotional development. Key Responsibilities: Provide personalized one-on-one support to students with special needs, including but not limited to autism, learning disabilities, and sensory processing disorders. Assist students in accessing the curriculum, participating in learning activities, and developing essential skills in literacy, numeracy, communication, and social interaction. Implement individualized education plans (IEPs) and adapt teaching strategies to meet the unique needs and abilities of each student, fostering their independence and confidence. Collaborate closely with classroom teachers, SENCO (Special Educational Needs Coordinator), and external professionals to ensure continuity of support and promote student progress. Monitor student progress and behaviour, keeping accurate records and providing feedback to the appropriate stakeholders to inform decision-making and planning. Create a supportive and inclusive learning environment where students feel valued, respected, and empowered to succeed. Key Attributes and Skills: Previous experience working with students with special needs in a school or educational setting, preferably providing 1-1 support. Empathy, patience, and a genuine commitment to supporting the individual needs and well-being of each student. Strong communication and interpersonal skills, with the ability to build positive relationships with students, colleagues, and families. Adaptability and flexibility in responding to the diverse needs and challenges of students with special needs, using initiative and creativity to overcome obstacles. Knowledge of a range of special educational needs and disabilities (SEND), along with strategies and interventions to support student learning and development. Ability to work independently as well as collaboratively within a multidisciplinary team, contributing to a positive and cohesive school environment. If you are a compassionate and dedicated individual with a desire to support students with special needs, we invite you to apply for this exciting Specialist Teaching Assistant position. Join us in creating an inclusive and supportive learning environment where every student can thrive. Apply now and be part of our mission to inspire excellence and promote equity for all students! All applicants will be contacted to discuss suitability and then invited to register with TeacherActive. Registration involves an enhanced DBS check, ID checks and will require you to supply good professional references. We pride ourselves on excellent service. We can provide a wide range of opportunities in schools and other educational institutions, with good rates of pay, at times to suit your needs. Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each environment. TeacherActive is an equal opportunities employer, and operates as an Employment Business in providing temporary or contract job-seeking services.
The Compliance Coordinator will ensure that the company's operations adhere to legal standards and in-house policies. The role encompasses a broad range of tasks, including risk management, business continuity planning, and policy review and implementation. Client Details This client is a well-established company in the professional services sector. With a sizeable team located in Chester, they have a reputation for delivering high-quality services to a broad range of clients. They are an organisation that values team effort and encourages collaborative problem solving. Description Job Description: Enforce regulations in all aspects and levels of business Revise procedures, reports etc. periodically to identify hidden risks or non-conformity issues Develop and oversee control systems to prevent violations of legal guidelines and internal policies Evaluate the efficiency of controls and improve them continuously Collaborate with corporate counsels and HR departments to monitor enforcement of standards and regulations Assess the business's future ventures to identify possible compliance risks Review the work of colleagues when necessary to identify compliance issues and provide advice or training Keep abreast of regulatory developments within or outside of the company as well as evolving best practices in compliance control Profile A successful Compliance Coordinator should have: A degree in law, finance, business administration or a related field Proven experience in a compliance officer role In-depth knowledge of the industry's standards and regulations Experience with reporting procedures and record keeping A business acumen partnered with a dedication to legality Excellent communication skills and an analytical mindset Job Offer A competitive salary A supportive and collaborative work environment Opportunities for professional development within the professional services sector A comprehensive benefits package Located in the vibrant city of Chester If this opportunity sounds like the perfect fit for you, don't hesitate to apply. We look forward to hearing from you!
May 16, 2024
Full time
The Compliance Coordinator will ensure that the company's operations adhere to legal standards and in-house policies. The role encompasses a broad range of tasks, including risk management, business continuity planning, and policy review and implementation. Client Details This client is a well-established company in the professional services sector. With a sizeable team located in Chester, they have a reputation for delivering high-quality services to a broad range of clients. They are an organisation that values team effort and encourages collaborative problem solving. Description Job Description: Enforce regulations in all aspects and levels of business Revise procedures, reports etc. periodically to identify hidden risks or non-conformity issues Develop and oversee control systems to prevent violations of legal guidelines and internal policies Evaluate the efficiency of controls and improve them continuously Collaborate with corporate counsels and HR departments to monitor enforcement of standards and regulations Assess the business's future ventures to identify possible compliance risks Review the work of colleagues when necessary to identify compliance issues and provide advice or training Keep abreast of regulatory developments within or outside of the company as well as evolving best practices in compliance control Profile A successful Compliance Coordinator should have: A degree in law, finance, business administration or a related field Proven experience in a compliance officer role In-depth knowledge of the industry's standards and regulations Experience with reporting procedures and record keeping A business acumen partnered with a dedication to legality Excellent communication skills and an analytical mindset Job Offer A competitive salary A supportive and collaborative work environment Opportunities for professional development within the professional services sector A comprehensive benefits package Located in the vibrant city of Chester If this opportunity sounds like the perfect fit for you, don't hesitate to apply. We look forward to hearing from you!
Join our Team as a Care Coordinator. Are you passionate about effective coordination and planning? Join our team of coordinators and play a crucial role in planning our care team s workload. What to expect: You ll be part-time working at our Beccles Branch from 9:00am 5:00pm, 32 hours per week, with Wednesdays off. Additionally, you will have on-call responsibilities, covering early/evening shifts and weekends on a rotational basis. Rest assured this on-call service is paid in addition to your regular salary. Your responsibilities will include Allocating Care Workers: Assign Care/Support Workers efficiently to customer visits, considering rostering practices, location, required skills, customer preferences and continuity of care. Support the Care Team: Provide guidance and direction to the care team, ensuring adherence to best practices. Support the Field Care Supervisors: Assist supervisors through effective communication, enabling timely risk assessments. First Point of Contact for Referrals: Act as the primary contact for new referrals, ensuring all required information is received. Complaint Handling: Record, Investigate, and respond to complaints within the specified timelines. Paperwork and Administration: ensure all paperwork and administrative tasks are completed accurately and on time. Care Worker Oversight: Oversee care workers to ensure they match customer requirements and address any issues promptly. What we re looking for: Previous experience in coordination, planning or booking is advantageous, but hands-on care experience is also valued. Exceptional customer service: Outstanding communication skills are vital. Team collaboration: Ability to work effectively as part of a team while being proactive in independent work. Administrative proficiency: Excellent administrative and IT skills. What you ll gain: Opportunities for Career Advancement & Growth. Full Coverage of a comprehensive training program. Pension scheme for financial security. Company mobile phone for connectivity. Ongoing support and development opportunities. Join us today! We welcome applications from experienced Care/Support workers and those seeking leadership roles. Apply now and be part of our compassionate and committed team at Home Support Matters. If you d prefer to apply via email, please send your CV and any additional relevant information to (url removed). Please note, Home Support Matters is not currently offering sponsorship opportunities, and applicants must provide evidence of their Right to Work in the United Kingdom.
May 16, 2024
Full time
Join our Team as a Care Coordinator. Are you passionate about effective coordination and planning? Join our team of coordinators and play a crucial role in planning our care team s workload. What to expect: You ll be part-time working at our Beccles Branch from 9:00am 5:00pm, 32 hours per week, with Wednesdays off. Additionally, you will have on-call responsibilities, covering early/evening shifts and weekends on a rotational basis. Rest assured this on-call service is paid in addition to your regular salary. Your responsibilities will include Allocating Care Workers: Assign Care/Support Workers efficiently to customer visits, considering rostering practices, location, required skills, customer preferences and continuity of care. Support the Care Team: Provide guidance and direction to the care team, ensuring adherence to best practices. Support the Field Care Supervisors: Assist supervisors through effective communication, enabling timely risk assessments. First Point of Contact for Referrals: Act as the primary contact for new referrals, ensuring all required information is received. Complaint Handling: Record, Investigate, and respond to complaints within the specified timelines. Paperwork and Administration: ensure all paperwork and administrative tasks are completed accurately and on time. Care Worker Oversight: Oversee care workers to ensure they match customer requirements and address any issues promptly. What we re looking for: Previous experience in coordination, planning or booking is advantageous, but hands-on care experience is also valued. Exceptional customer service: Outstanding communication skills are vital. Team collaboration: Ability to work effectively as part of a team while being proactive in independent work. Administrative proficiency: Excellent administrative and IT skills. What you ll gain: Opportunities for Career Advancement & Growth. Full Coverage of a comprehensive training program. Pension scheme for financial security. Company mobile phone for connectivity. Ongoing support and development opportunities. Join us today! We welcome applications from experienced Care/Support workers and those seeking leadership roles. Apply now and be part of our compassionate and committed team at Home Support Matters. If you d prefer to apply via email, please send your CV and any additional relevant information to (url removed). Please note, Home Support Matters is not currently offering sponsorship opportunities, and applicants must provide evidence of their Right to Work in the United Kingdom.
At Humpty Dumpty's Kindergarden we are a management team that believes in involving our staff to develop high quality care and education and we are passionate about up-skilling our staff team and ensuring that they have the confidence and knowledge to perform to a high standard.As a Level 3 Apprentice you will be expected to:•To work as a valued member of the nursery team showing initiative and creativity.•To nurture an environment in which children are encouraged in their all round development and where high standards of care are provided.•To take responsibility for the safety, security and well-being of all the children in your care.•To adhere to all company Policies and Procedures at all times.•To observe each child's progress and report on achievements, looking for progression and continuity through the use of a learning journey.•To communicate clearly with parents/guardians encouraging them to participate in their children's progress and development.•To attend out of working hours activities eg. Team meetings, parents evenings, fundraising events etc.•To assist with the care, maintenance and safety of all equipment and toys within the nursery.Company website : Skills Required - Ability to communicate well, verbal and written- Ability to work as part of a team. - To be able to work on own initiative.- To be an active listener to take onboard instruction.-Understand Technology Qualification Required Basic Maths and English is essential.Experience in a nursery setting or a relevant L2 in early years needed for this role. Training Your full role and responsibilities will be set out by your employer. Humpty Dumpty nursery's will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.You will be working towards the Level 3 Early Years Educator apprenticeship standard, which includes:• Knowledge, Skills and Behaviours• Level 3 Diploma for the Early Years Educator• Level 3 Award in Paediatric First Aid or Level 3 Award in Emergency Paediatric First Aid• Level 2 Functional Skills in maths and English (if required)This will be delivered through Humpty Dumpty Nursery's dedicated training provider, Realise.Realise is an established training provider that's enjoying an exciting period of growth following a management buyout and rebrand in late 2020. Personal Qualities - To be caring and empathetic- To have a willingness to learn- Compassionate and understanding- Friendly - Punctual-Approachable Prospects To develop within the nursery taking on roles such as Safeguarding lead, Special educational Needs Coordinator. To progress into more supervisory roles such as Room supervisors and Named Deputy. Other Information DBS required with enrolment onto the update service.DBS requiredOnsite secure parking Disability & Inclusivity Policy How to Apply: Should you be interested in applying for this role in Norwich, please click on the Apply button to be re-directed to our website to complete your application.
May 16, 2024
Full time
At Humpty Dumpty's Kindergarden we are a management team that believes in involving our staff to develop high quality care and education and we are passionate about up-skilling our staff team and ensuring that they have the confidence and knowledge to perform to a high standard.As a Level 3 Apprentice you will be expected to:•To work as a valued member of the nursery team showing initiative and creativity.•To nurture an environment in which children are encouraged in their all round development and where high standards of care are provided.•To take responsibility for the safety, security and well-being of all the children in your care.•To adhere to all company Policies and Procedures at all times.•To observe each child's progress and report on achievements, looking for progression and continuity through the use of a learning journey.•To communicate clearly with parents/guardians encouraging them to participate in their children's progress and development.•To attend out of working hours activities eg. Team meetings, parents evenings, fundraising events etc.•To assist with the care, maintenance and safety of all equipment and toys within the nursery.Company website : Skills Required - Ability to communicate well, verbal and written- Ability to work as part of a team. - To be able to work on own initiative.- To be an active listener to take onboard instruction.-Understand Technology Qualification Required Basic Maths and English is essential.Experience in a nursery setting or a relevant L2 in early years needed for this role. Training Your full role and responsibilities will be set out by your employer. Humpty Dumpty nursery's will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.You will be working towards the Level 3 Early Years Educator apprenticeship standard, which includes:• Knowledge, Skills and Behaviours• Level 3 Diploma for the Early Years Educator• Level 3 Award in Paediatric First Aid or Level 3 Award in Emergency Paediatric First Aid• Level 2 Functional Skills in maths and English (if required)This will be delivered through Humpty Dumpty Nursery's dedicated training provider, Realise.Realise is an established training provider that's enjoying an exciting period of growth following a management buyout and rebrand in late 2020. Personal Qualities - To be caring and empathetic- To have a willingness to learn- Compassionate and understanding- Friendly - Punctual-Approachable Prospects To develop within the nursery taking on roles such as Safeguarding lead, Special educational Needs Coordinator. To progress into more supervisory roles such as Room supervisors and Named Deputy. Other Information DBS required with enrolment onto the update service.DBS requiredOnsite secure parking Disability & Inclusivity Policy How to Apply: Should you be interested in applying for this role in Norwich, please click on the Apply button to be re-directed to our website to complete your application.
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
May 15, 2024
Full time
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
May 15, 2024
Full time
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
May 15, 2024
Full time
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
My client is a leading well established Law firm, looking to recruit a Office Manager on a 12 month FTC, based in the Gatwick office, the Gatwick office consist of two building across the road from each other, with approximately 160 partners and staff supported by the Office Manager and two Office Services Assistants. The typical hours covered by the team are 08:30-17:30, this is a full time office based role. JOB PURPOSE: To provide an effective, efficient and professional service to the Gatwick office covering (but not limited to) reception and office services support, facilities management and limited IT support. To manage the Gatwick Reception & Office Services Team in delivering the above to partners, staff and clients. To support the IT function in delivering services to the office. To represent the firm at tenant meetings as structured by our landlords. To raise appropriate operational issues and to protect the firm's interest. To be the specific Health & Safety coordinator for the office. To implement, as requested by the Head of Office Operations, agreed Health & Safety and Equality Act Policy requirements. Undertake projects as set out by the Head of Office Operations & Office Operations Manager. To play a part in managing the firm's Business Continuity & Information Security procedures and policies. KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED: Experience in an office services, reception, and facilities role preferably in a professional firm. Committed to delivering high levels of customer service and client care in a professional environment. Good working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Internet Explorer. Previous managerial experience in an office environment. IOSH qualification desirable. Effective communication skills and ability to communicate with people on all levels. An organised approach to problem solving, considering the needs of the business and good decision-making skills. Strong leadership and team working skills. Committed to delivering high levels of customer service and client care in a professional environment. A flexible and adaptable approach to work to ensure business requirements are met including a hands on approach as required. Ability to be patient, understanding and helpful in a busy and pressured environment. Benefits: 25 days holiday (of which 3.5 are taken during the Christmas period), plus Birthday holiday, plus Bank Holidays. Life Assurance Private Healthcare Employee Assistance Programme Sodexo Discounts Pension Scheme Interest free season ticket loans Cycle to work scheme Discounts on Legal work Please apply today - my client is keep to get the right person on board asap, offering excellent benefits within a friendly and supportive team.
May 15, 2024
Full time
My client is a leading well established Law firm, looking to recruit a Office Manager on a 12 month FTC, based in the Gatwick office, the Gatwick office consist of two building across the road from each other, with approximately 160 partners and staff supported by the Office Manager and two Office Services Assistants. The typical hours covered by the team are 08:30-17:30, this is a full time office based role. JOB PURPOSE: To provide an effective, efficient and professional service to the Gatwick office covering (but not limited to) reception and office services support, facilities management and limited IT support. To manage the Gatwick Reception & Office Services Team in delivering the above to partners, staff and clients. To support the IT function in delivering services to the office. To represent the firm at tenant meetings as structured by our landlords. To raise appropriate operational issues and to protect the firm's interest. To be the specific Health & Safety coordinator for the office. To implement, as requested by the Head of Office Operations, agreed Health & Safety and Equality Act Policy requirements. Undertake projects as set out by the Head of Office Operations & Office Operations Manager. To play a part in managing the firm's Business Continuity & Information Security procedures and policies. KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED: Experience in an office services, reception, and facilities role preferably in a professional firm. Committed to delivering high levels of customer service and client care in a professional environment. Good working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Internet Explorer. Previous managerial experience in an office environment. IOSH qualification desirable. Effective communication skills and ability to communicate with people on all levels. An organised approach to problem solving, considering the needs of the business and good decision-making skills. Strong leadership and team working skills. Committed to delivering high levels of customer service and client care in a professional environment. A flexible and adaptable approach to work to ensure business requirements are met including a hands on approach as required. Ability to be patient, understanding and helpful in a busy and pressured environment. Benefits: 25 days holiday (of which 3.5 are taken during the Christmas period), plus Birthday holiday, plus Bank Holidays. Life Assurance Private Healthcare Employee Assistance Programme Sodexo Discounts Pension Scheme Interest free season ticket loans Cycle to work scheme Discounts on Legal work Please apply today - my client is keep to get the right person on board asap, offering excellent benefits within a friendly and supportive team.
Hartwig Care Ltd
Welwyn Garden City, Hertfordshire
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
May 14, 2024
Full time
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
Job Title: Regional Manager Location: Central London Salary: £40,000 per annum Job Type : Full-time, Permanent. About us: LAH provide front of house receptionists and marketing representatives for premium commercial office schemes, working with Landlords, Investors and Property Management Companies. We've been established for over 35 years and as an independent, nationwide business, we recognise the importance of everyone who works for us. What we're looking for: We have an exciting opportunity for a Regional Manager to join our London/South team. You will work on a mobile basis throughout the region to provide a vital management resource to the Regional Director and support for the on-site reception teams. This role serves as the essential link between LAH, our clients, and on-site teams, ensuring seamless communication and alignment. With a continuous focus on improvement, the Regional Manager drives the evolution of service delivery, maintaining our commitment to excellence and upholding the integrity of the LAH brand. You will live within easy reach of central London - the region includes Croydon, Hammersmith, Ealing, The City, West End and Mayfair. Ideally, a car owner/driver, you may also be required to travel to a small number of locations in Surrey and Kent. Full-time role working 5 days per week, approximately 8 hours per day ( hours/start times may vary). What you'll be doing: Operational Serve as the first 'go-to' individual for all day-to-day enquiries across sites, resolving issues where possible or escalating to the Regional Director as needed Manage the day-to-day operations at each site, providing support in operations, administration, and welfare to the LAH reception teams Occasionally stand in for the Regional Director at client meetings to ensure continuity of our LAH service to clients Work alongside the Regional Director on varied projects, prioritising according to business needs Site Visits Develop and maintain a site visit schedule in accordance with LAH standard operating guidelines. Ensure timely post-visit follow up communications are delivered and shared with key stakeholders Conduct regular welfare checks at designated sites, reporting findings to the Regional Director and relevant teams Welcome new starters into LAH, efficiently managing the induction process and ongoing performance management Collaborate with the on-site representative to establish a calendar of social engagement initiatives for on-site events. Monitor site delivery of events, supporting the representatives to ensure success Administration Ensure that all health and safety and regional compliance documentation is completed in the correct timeframe and accurately filed for each site Work closely with the Cover Department to implement effective absence management for your representatives. Promptly identify and communicate any issues to the Regional Director and collaborate to develop effective solutions in managing staff attendance Assistance with site cover Embrace the demands of the role, including travel and flexible hours, to provide occasional temporary cover for reception within the region, as business needs dictates Utilise your experience and understanding of individual site needs to work closely with the Cover Department. Ensure that cover allocation is suitably adjusted to meet site demands and maintain service levels About you: Immaculately presented - represent the LAH Management team Organised with great time management Empathetic and always willing to assist and nurture colleagues Relish a challenge and able to work unsupervised and remotely Previous experience of managing a large team Proactive and creative Not fazed by independent travel to regional locations Flexible and willing to change plans at short notice Enjoy being part of a regional team Excellent IT and administration skills Benefits: Contribution to travel Discretionary Annual Bonus Contributory Pension Scheme/Life Assurance Employee Benefits Scheme Annual Company Event Mac Book/Phone Candidates with the relevant experience or job titles of; Area Manager, Regional Manager, Regional Business Manager, Area Retail Manager, Retail Manager, Retail Coordinator, Regional Coordinator, Retail Director, Area Coordinator, Area Director, Retail Sales Manager, People Management, Retail Area Manager, Retail Management, Regional Sales Manager, Regional Retail Coordinator, Retail Strategy Manager will also be considered for this role
May 14, 2024
Full time
Job Title: Regional Manager Location: Central London Salary: £40,000 per annum Job Type : Full-time, Permanent. About us: LAH provide front of house receptionists and marketing representatives for premium commercial office schemes, working with Landlords, Investors and Property Management Companies. We've been established for over 35 years and as an independent, nationwide business, we recognise the importance of everyone who works for us. What we're looking for: We have an exciting opportunity for a Regional Manager to join our London/South team. You will work on a mobile basis throughout the region to provide a vital management resource to the Regional Director and support for the on-site reception teams. This role serves as the essential link between LAH, our clients, and on-site teams, ensuring seamless communication and alignment. With a continuous focus on improvement, the Regional Manager drives the evolution of service delivery, maintaining our commitment to excellence and upholding the integrity of the LAH brand. You will live within easy reach of central London - the region includes Croydon, Hammersmith, Ealing, The City, West End and Mayfair. Ideally, a car owner/driver, you may also be required to travel to a small number of locations in Surrey and Kent. Full-time role working 5 days per week, approximately 8 hours per day ( hours/start times may vary). What you'll be doing: Operational Serve as the first 'go-to' individual for all day-to-day enquiries across sites, resolving issues where possible or escalating to the Regional Director as needed Manage the day-to-day operations at each site, providing support in operations, administration, and welfare to the LAH reception teams Occasionally stand in for the Regional Director at client meetings to ensure continuity of our LAH service to clients Work alongside the Regional Director on varied projects, prioritising according to business needs Site Visits Develop and maintain a site visit schedule in accordance with LAH standard operating guidelines. Ensure timely post-visit follow up communications are delivered and shared with key stakeholders Conduct regular welfare checks at designated sites, reporting findings to the Regional Director and relevant teams Welcome new starters into LAH, efficiently managing the induction process and ongoing performance management Collaborate with the on-site representative to establish a calendar of social engagement initiatives for on-site events. Monitor site delivery of events, supporting the representatives to ensure success Administration Ensure that all health and safety and regional compliance documentation is completed in the correct timeframe and accurately filed for each site Work closely with the Cover Department to implement effective absence management for your representatives. Promptly identify and communicate any issues to the Regional Director and collaborate to develop effective solutions in managing staff attendance Assistance with site cover Embrace the demands of the role, including travel and flexible hours, to provide occasional temporary cover for reception within the region, as business needs dictates Utilise your experience and understanding of individual site needs to work closely with the Cover Department. Ensure that cover allocation is suitably adjusted to meet site demands and maintain service levels About you: Immaculately presented - represent the LAH Management team Organised with great time management Empathetic and always willing to assist and nurture colleagues Relish a challenge and able to work unsupervised and remotely Previous experience of managing a large team Proactive and creative Not fazed by independent travel to regional locations Flexible and willing to change plans at short notice Enjoy being part of a regional team Excellent IT and administration skills Benefits: Contribution to travel Discretionary Annual Bonus Contributory Pension Scheme/Life Assurance Employee Benefits Scheme Annual Company Event Mac Book/Phone Candidates with the relevant experience or job titles of; Area Manager, Regional Manager, Regional Business Manager, Area Retail Manager, Retail Manager, Retail Coordinator, Regional Coordinator, Retail Director, Area Coordinator, Area Director, Retail Sales Manager, People Management, Retail Area Manager, Retail Management, Regional Sales Manager, Regional Retail Coordinator, Retail Strategy Manager will also be considered for this role
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
May 13, 2024
Full time
Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: WelTech Business Centre, Welwyn Garden City AL7 2AA Liaison: Communicate with clients, clients' representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence-all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in WelTech Business Centre, Welwyn Garden City AL7 2AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients - Client schedule. Care worker's own issues - Care Worker schedule. Any complaints, concerns, or compliments - handover notes/email/quick notes Issues needing follow-up - forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver's licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care's values at all times, which underpin Hartwig Care's mission to ' provide care and support for our clients' by: Being people Reflecting a 'can do' Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to and . If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!
Job Title: Works Co-ordinator Locations: Haringey N17 ( Office based 5 days ) Contract Type : Ongoing Temp Work Pattern: 36 hours Start Date: ASAP We are seeking a skilled Works Coordinator to join our dynamic Housing team. As a Works Coordinator, you will play a crucial role in supporting the efficient scheduling of repairs work, ensuring the optimal utilisation of our mobile workforce resources. You will provide exceptional administrative support within our repair operations, facilitating seamless coordination between subcontractors, workforce teams, and customers. Main tasks and duties: Adhere to all regulatory guidelines, including financial and audit regulations, to ensure compliance in the ordering and processing of repairs. Take full responsibility for the efficient administration of the mobile workforce scheduling system. Collaborate effectively with residents and operatives to schedule and attend to repairs promptly, ensuring timely completion. Maintain accurate records and generate reports using various digital systems related to work areas. Prepare reports as required, utilizing Microsoft suite of applications. Facilitate effective communication between operatives and residents, providing updates on work progress and managing changes in scheduling. Communicate any changes or updates directly with affected residents and operatives. Liaise with supervisors/managers to address work quality, timeliness, and potential HR issues concerning the operatives. Provide support to colleagues, customers, and the business, contributing to continuous improvement of operational effectiveness. Operate professionally both as an individual and as a team member, promoting customer satisfaction and sharing ideas and feedback with managers. Manage the activities of operatives to ensure they keep their appointments. Undertake periodic supervision and provide continuity of service, assisting in the oversight, guidance, and training of other staff. Demonstrate flexibility to meet the demands and staffing requirements of the repairs team. Essential criteria and experience: Experience working within a repairs and maintenance environment Knowledge of local authority and/or social housing repairs operations Experience and knowledge of dynamic scheduling and/or system-generated appointment scheduling Excellent communication and interpersonal skills, with empathy and understanding Strong planning, organisational, and prioritisation abilities Ability to seek, gather, and interpret information from various sources for informed decision-making Proven ability to build constructive relationships with individuals outside of the immediate team to achieve objectives If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Lewis at Service Care Solutions on or send an E-Mail to
May 12, 2024
Full time
Job Title: Works Co-ordinator Locations: Haringey N17 ( Office based 5 days ) Contract Type : Ongoing Temp Work Pattern: 36 hours Start Date: ASAP We are seeking a skilled Works Coordinator to join our dynamic Housing team. As a Works Coordinator, you will play a crucial role in supporting the efficient scheduling of repairs work, ensuring the optimal utilisation of our mobile workforce resources. You will provide exceptional administrative support within our repair operations, facilitating seamless coordination between subcontractors, workforce teams, and customers. Main tasks and duties: Adhere to all regulatory guidelines, including financial and audit regulations, to ensure compliance in the ordering and processing of repairs. Take full responsibility for the efficient administration of the mobile workforce scheduling system. Collaborate effectively with residents and operatives to schedule and attend to repairs promptly, ensuring timely completion. Maintain accurate records and generate reports using various digital systems related to work areas. Prepare reports as required, utilizing Microsoft suite of applications. Facilitate effective communication between operatives and residents, providing updates on work progress and managing changes in scheduling. Communicate any changes or updates directly with affected residents and operatives. Liaise with supervisors/managers to address work quality, timeliness, and potential HR issues concerning the operatives. Provide support to colleagues, customers, and the business, contributing to continuous improvement of operational effectiveness. Operate professionally both as an individual and as a team member, promoting customer satisfaction and sharing ideas and feedback with managers. Manage the activities of operatives to ensure they keep their appointments. Undertake periodic supervision and provide continuity of service, assisting in the oversight, guidance, and training of other staff. Demonstrate flexibility to meet the demands and staffing requirements of the repairs team. Essential criteria and experience: Experience working within a repairs and maintenance environment Knowledge of local authority and/or social housing repairs operations Experience and knowledge of dynamic scheduling and/or system-generated appointment scheduling Excellent communication and interpersonal skills, with empathy and understanding Strong planning, organisational, and prioritisation abilities Ability to seek, gather, and interpret information from various sources for informed decision-making Proven ability to build constructive relationships with individuals outside of the immediate team to achieve objectives If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Lewis at Service Care Solutions on or send an E-Mail to
An award winning people orientated architecture practice is looking for an experienced Office Manager on a part-time basis, overseeing the day to day running of a large office, supporting the Directors and managing the support team. It's a great varied role running the office of a busy working studio. A key focus of the role will be on the facilities side ensuring the office is running smoothly and looking after H&S. You will also be looking after the support team and ensuring reception runs smoothly. Management of the Office includes: Oversee management of front of house and reception Manage maintenance contracts for all services, ensuring planned maintenance and ad hoc repairs are carried out as required Oversee utilities contracts Maintain fire and security contracts and procedures including fire alarm test, drills, fire wardens and security access, CCTV Assist with health and safety in the London and Manchester studios including overseeing first aiders and first aid box supplies Review general risk and fire risk assessments for London and Manchester with H&S Director and Associate Coordinate with IT support and organise internal moves and relocations Manage the Studio Assistant and Receptionist in London and Studio Administrator in Manchester Manage suppliers (e.g., cleaners, stationery, coffee, recycling etc.) Ensure premises defects are dealt with promptly Oversee studio recycling Oversee the facilities and H&S in the workplace induction process Coordinate with HR manager to conduct workstation assessments Prepare and manage all facilities requirements for the audits Prepare and manage facilities budget Assist Technical Coordinator with PPE supplies. Organise, manage and report at the weekly staff forum Coordination of Business Continuity Plan Assist with quality management systems, audits and procedures Proofread, format and issue documents Organise internal and external meetings Organise, support and minute Senior Management meetings This role is busy and varied and will be office based 5 days a week although they are fleixble on hours whether it be 10-4 or 9-3. You'll need excellent organisational skills as well as previous experience of running an office, managing a team and looking after facilities. Fantastic role in a beautiful studio and even better team. They really are a great company to work for who value their staff and wellbeing. Think you have the experience they need?Send in your CV by clicking on apply now.
May 08, 2024
Full time
An award winning people orientated architecture practice is looking for an experienced Office Manager on a part-time basis, overseeing the day to day running of a large office, supporting the Directors and managing the support team. It's a great varied role running the office of a busy working studio. A key focus of the role will be on the facilities side ensuring the office is running smoothly and looking after H&S. You will also be looking after the support team and ensuring reception runs smoothly. Management of the Office includes: Oversee management of front of house and reception Manage maintenance contracts for all services, ensuring planned maintenance and ad hoc repairs are carried out as required Oversee utilities contracts Maintain fire and security contracts and procedures including fire alarm test, drills, fire wardens and security access, CCTV Assist with health and safety in the London and Manchester studios including overseeing first aiders and first aid box supplies Review general risk and fire risk assessments for London and Manchester with H&S Director and Associate Coordinate with IT support and organise internal moves and relocations Manage the Studio Assistant and Receptionist in London and Studio Administrator in Manchester Manage suppliers (e.g., cleaners, stationery, coffee, recycling etc.) Ensure premises defects are dealt with promptly Oversee studio recycling Oversee the facilities and H&S in the workplace induction process Coordinate with HR manager to conduct workstation assessments Prepare and manage all facilities requirements for the audits Prepare and manage facilities budget Assist Technical Coordinator with PPE supplies. Organise, manage and report at the weekly staff forum Coordination of Business Continuity Plan Assist with quality management systems, audits and procedures Proofread, format and issue documents Organise internal and external meetings Organise, support and minute Senior Management meetings This role is busy and varied and will be office based 5 days a week although they are fleixble on hours whether it be 10-4 or 9-3. You'll need excellent organisational skills as well as previous experience of running an office, managing a team and looking after facilities. Fantastic role in a beautiful studio and even better team. They really are a great company to work for who value their staff and wellbeing. Think you have the experience they need?Send in your CV by clicking on apply now.