Product Management Administrator Location: Milton, Cambs Hours: 9 - 5.30pm Monday to Friday (hybrid working) Salary: Up to £27k Start Date: ASAP Due to continued growth in this brilliant company, we are seeking a dynamic individual to join our client in their Product Management team, providing essential support in product development and daily operations. Key Responsibilities: Calculate cost pricing and assist sales teams with product-related inquiries. Collaborate with suppliers and global product managers to ensure product availability and pricing accuracy. Evaluate potential new suppliers and oversee the onboarding process. Coordinate cross-departmental efforts for the successful launch of new products. Work with quality assurance teams to ensure products meet company standards and regulatory requirements. Prepare demand forecasts in collaboration with sales teams and product management. Manage delivery requests and warehouse inventory levels in coordination with operations. Organize sample management and facilitate sample ordering and dispatch. Assist Product Managers with material requirement planning. Technical Skills: Strong numerical skills for pricing, margin, and cost calculations. Attention to detail in data analysis and interpretation of market trends. Proficiency in MS Office, particularly Excel, Word, and Outlook; familiarity with CRM and ERP systems, preferably SAP. Experience in international trading and/or distribution, including knowledge of incoterms. Basic understanding of product life cycle and project management principles. Documentation accuracy and adherence to business processes and policies. Strategic thinking for product development and market positioning. Familiarity with the chemical distribution industry or related fields is advantageous. Personal Skills: Cultural sensitivity and effective communication with international teams and suppliers. Strong verbal and written communication skills for internal collaboration and supplier interactions. Excellent planning and organizational abilities to manage competing priorities. Willingness to adapt and take on new responsibilities as the role evolves. Problem-solving mindset and ability to meet targets and deadlines. Motivated to learn and grow within the organization, embracing opportunities for professional development. If you are interested in the role of Product Management Administrator and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing on or email If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
May 18, 2024
Full time
Product Management Administrator Location: Milton, Cambs Hours: 9 - 5.30pm Monday to Friday (hybrid working) Salary: Up to £27k Start Date: ASAP Due to continued growth in this brilliant company, we are seeking a dynamic individual to join our client in their Product Management team, providing essential support in product development and daily operations. Key Responsibilities: Calculate cost pricing and assist sales teams with product-related inquiries. Collaborate with suppliers and global product managers to ensure product availability and pricing accuracy. Evaluate potential new suppliers and oversee the onboarding process. Coordinate cross-departmental efforts for the successful launch of new products. Work with quality assurance teams to ensure products meet company standards and regulatory requirements. Prepare demand forecasts in collaboration with sales teams and product management. Manage delivery requests and warehouse inventory levels in coordination with operations. Organize sample management and facilitate sample ordering and dispatch. Assist Product Managers with material requirement planning. Technical Skills: Strong numerical skills for pricing, margin, and cost calculations. Attention to detail in data analysis and interpretation of market trends. Proficiency in MS Office, particularly Excel, Word, and Outlook; familiarity with CRM and ERP systems, preferably SAP. Experience in international trading and/or distribution, including knowledge of incoterms. Basic understanding of product life cycle and project management principles. Documentation accuracy and adherence to business processes and policies. Strategic thinking for product development and market positioning. Familiarity with the chemical distribution industry or related fields is advantageous. Personal Skills: Cultural sensitivity and effective communication with international teams and suppliers. Strong verbal and written communication skills for internal collaboration and supplier interactions. Excellent planning and organizational abilities to manage competing priorities. Willingness to adapt and take on new responsibilities as the role evolves. Problem-solving mindset and ability to meet targets and deadlines. Motivated to learn and grow within the organization, embracing opportunities for professional development. If you are interested in the role of Product Management Administrator and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing on or email If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
IT Business Analyst Location: Gloucester (1-2 days onsite) Contract: Inside IR35 Day rate: Up to £500 per day Duration: End of 2024 (Will most likely extend) Start date: Mid June (Due to the onboarding process) Security/Clearance Required: Candidate will require SC Clearance but can start with BPSS, SC will be applied for once BPSS approved. Our client, a major renewable energy company, specialising in wind power, solar power, nuclear power and battery storage technology, is looking for an experienced IT Business Analyst to join them on a contract basis. You will be working with IT project teams and business clients to scope out the needs. The Business Analysts will collect, clarify, and translate business requirements into documentation and conceptual design (using appropriate tools and models) from which applications and solutions are developed. KEY ACCOUNTABILITIES • Strong analytical skills applied to understanding business functionality and translating them into application requirements. • Provide insight and thought leadership to complex issues and problems, taking account of people, plant, process and technology considerations • Collaborate with Business Managers, Solution Architect and Project manager to develop a variety of viable solutions to support differing expenditure, benefit capture and risk appetite. Identify the optimal solution options and the structure by which they will be delivered. • Develop the initial project concept, elaborating the primary business objectives, clarifying the scope and impacts of the proposed change, estimating project costs and identifying the initial risks, issues, assumptions and dependencies that affect the successful outcome of the project. • Collaborate with senior management and other key stakeholders to capture, evaluate and prioritise business requirements, ensuring that these are communicated and documented in a meaningful way which promotes insight and informed decision-making. Own and manage the requirements throughout the project lifecycle. • Structure, plan and manage the business analysis work stream, ensuring adoption of best practise standards and quality assuring the developed analysis products (which may include process and people change elements) • Review solution designs, test strategy and business procedures to ensure consistency with the requirements and delivery of the identified benefits. • Provide leadership and direction through the development and implementation of the business change, promoting its benefits and galvanising commitment. • Support business acceptance of developed solutions, including process and system walk through and business acceptance testing. • Familiarity of software development methodologies such as Agile and Waterfall. • Demonstrated experience in writing application requirements and test specifications. • Comfortable managing small scale projects to time and budget if required. • Be eligible for security clearance to SC level.
May 18, 2024
Contractor
IT Business Analyst Location: Gloucester (1-2 days onsite) Contract: Inside IR35 Day rate: Up to £500 per day Duration: End of 2024 (Will most likely extend) Start date: Mid June (Due to the onboarding process) Security/Clearance Required: Candidate will require SC Clearance but can start with BPSS, SC will be applied for once BPSS approved. Our client, a major renewable energy company, specialising in wind power, solar power, nuclear power and battery storage technology, is looking for an experienced IT Business Analyst to join them on a contract basis. You will be working with IT project teams and business clients to scope out the needs. The Business Analysts will collect, clarify, and translate business requirements into documentation and conceptual design (using appropriate tools and models) from which applications and solutions are developed. KEY ACCOUNTABILITIES • Strong analytical skills applied to understanding business functionality and translating them into application requirements. • Provide insight and thought leadership to complex issues and problems, taking account of people, plant, process and technology considerations • Collaborate with Business Managers, Solution Architect and Project manager to develop a variety of viable solutions to support differing expenditure, benefit capture and risk appetite. Identify the optimal solution options and the structure by which they will be delivered. • Develop the initial project concept, elaborating the primary business objectives, clarifying the scope and impacts of the proposed change, estimating project costs and identifying the initial risks, issues, assumptions and dependencies that affect the successful outcome of the project. • Collaborate with senior management and other key stakeholders to capture, evaluate and prioritise business requirements, ensuring that these are communicated and documented in a meaningful way which promotes insight and informed decision-making. Own and manage the requirements throughout the project lifecycle. • Structure, plan and manage the business analysis work stream, ensuring adoption of best practise standards and quality assuring the developed analysis products (which may include process and people change elements) • Review solution designs, test strategy and business procedures to ensure consistency with the requirements and delivery of the identified benefits. • Provide leadership and direction through the development and implementation of the business change, promoting its benefits and galvanising commitment. • Support business acceptance of developed solutions, including process and system walk through and business acceptance testing. • Familiarity of software development methodologies such as Agile and Waterfall. • Demonstrated experience in writing application requirements and test specifications. • Comfortable managing small scale projects to time and budget if required. • Be eligible for security clearance to SC level.
The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. WE ARE NUVEI. Nuvei (Nasdaq: NVEI) (TSX: NVEI) is the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 45+ markets, 150 currencies and more than 600 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. At Nuvei, we live our core values, and we thrive on solving complex problems. We're dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey! Your Mission Nuvei's Solution and Implementation department includes a team of Solution Engineers who act as a technical and product consultant to existing and potential partnership or strategic clients ; a team of Operations Manager who act as the trusted advisors to our premium accounts, as well as a strategic focal and escalation point for corporate structure, business requirements and growth ; and Implementation Engineers who lead projects of client development process into Nuvei technical services and define system setup to allow smooth technical onboarding to utilize Nuvei technology. As a Director Solutions & Operations you will act as the expert for any technical and operational demands, liaison to our technology ecosystem, for Nuveis' products and features globally, while architecting solution with Nuvei payment services to our strategic accounts. You will own the vision and methodologies of the teams, coach and train new team members and direct the team to success in pre-sale, post-sale, operational delivery, and technical activities according to our global KPIs, by driving growth upon collaboration with other Directors, VPs, SVPs and C-Level on the commercial, product and technical departments and functions in the company and of Nuvei partners and clients. Key responsibilities include, but are not limited to: A key expert and leader with knowledge in payments, in SaaS and Acquiring technologies, integration frameworks and able to define, design and implement sophisticated techniques to deliver best-in-class technical product services. Ability to manage multiple tasks, teams, incidents and demands running in simultaneous timelines and collaborate in a global and remote environment, while working with versatile fields (technology, operational, product and business), while delivering white-gloved service to clients with proven results. A decisive enabler who makes things happen! Conversion of demands from our strategic accounts and delivery of optimized solutions and implementation techniques to best practices. Key responsibility for delivery of best-in-class business operational service and leading implementation projects with our strategic clients, while delivering highest authorization and conversion rates. A creative Tech & Ops driver, who defines most advance payment orchestrations with an out-of-the-box thinking and absorbing initiative to identify relevant platform setup for outstanding results. Identify and define product gaps and take a main role in shaping and designing the SAAS products (Front-End and Back-End products), payment features and Nuvei technology services. A people person, who loves to coach and direct others for achievements and fulfillment. Enthusiastic strategic leader who understands people and is experienced in building a winning squad to win all trophies. Highly skilled at applying consultative methodologies and solving implementation or business operational pain points, while architecting features and business connections into best-in-class solutions to answer business pressing demands. A leader who matrix managing payments solutions per required regulations, market demands, and complex needs for our strategic accounts. Heading and coordinating hundreds of projects and timelines, tasks, and product development efforts with both internal engineering teams and operational teams to define go-to-market strategies and solution processes. A proven strategic professional mentor for multiple teams of experts who deliver business demand and product technology to accommodate commercial needs. Establish operational service excellence through identification and execution of opportunity areas that create efficiency, remove obstacles, or create improved processes and approaches to the business Qualifications include, but are not limited to: +7 years of engineering management (i.e. software development, solution or implementation engineering) or +9 years in business operation (i.e. defining account business setup, driving) +7 years of hands-on integration and solution experience working as an Integration or Implementation engineer, or at least five (5) years of experience as a Sales Engineer / Solution manager. +5 years of experience within leadership role in the payment's industry. +4 years knowledge of proven work with SAAS technologies (SDKs, APIs, iFrame, Hypertext Transfer Protocol) and web applications (HTML, CSS, JavaScript, Single Sign-On, etc.). +2 years of leadership experience in senior management positions. B.S. in Information Systems, Industrial Engineering or related field. MBA or MSc is a requirement. Experience in monitoring and defining KPIs for multiple teams. Passionate about technology and customer service. Strong knowledge of data model and working knowledge of SQL. Creative thinker and experienced at understanding client's potential pain points. Ability to work in a fast-paced, deadline-driven start-up environment. Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they're empowered to be their true, authentic selves. So, please come as you are. We can't wait to meet you. Benefits Long Term Incentive Plan that creates an opportunity for all employees to financial benefit from Nuvei's growth 2.5 additional days of annual leave a quarter, if company hit quarterly targets Private Medical Insurance Working Language English (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically dispersed.
May 17, 2024
Full time
The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. WE ARE NUVEI. Nuvei (Nasdaq: NVEI) (TSX: NVEI) is the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 45+ markets, 150 currencies and more than 600 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. At Nuvei, we live our core values, and we thrive on solving complex problems. We're dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey! Your Mission Nuvei's Solution and Implementation department includes a team of Solution Engineers who act as a technical and product consultant to existing and potential partnership or strategic clients ; a team of Operations Manager who act as the trusted advisors to our premium accounts, as well as a strategic focal and escalation point for corporate structure, business requirements and growth ; and Implementation Engineers who lead projects of client development process into Nuvei technical services and define system setup to allow smooth technical onboarding to utilize Nuvei technology. As a Director Solutions & Operations you will act as the expert for any technical and operational demands, liaison to our technology ecosystem, for Nuveis' products and features globally, while architecting solution with Nuvei payment services to our strategic accounts. You will own the vision and methodologies of the teams, coach and train new team members and direct the team to success in pre-sale, post-sale, operational delivery, and technical activities according to our global KPIs, by driving growth upon collaboration with other Directors, VPs, SVPs and C-Level on the commercial, product and technical departments and functions in the company and of Nuvei partners and clients. Key responsibilities include, but are not limited to: A key expert and leader with knowledge in payments, in SaaS and Acquiring technologies, integration frameworks and able to define, design and implement sophisticated techniques to deliver best-in-class technical product services. Ability to manage multiple tasks, teams, incidents and demands running in simultaneous timelines and collaborate in a global and remote environment, while working with versatile fields (technology, operational, product and business), while delivering white-gloved service to clients with proven results. A decisive enabler who makes things happen! Conversion of demands from our strategic accounts and delivery of optimized solutions and implementation techniques to best practices. Key responsibility for delivery of best-in-class business operational service and leading implementation projects with our strategic clients, while delivering highest authorization and conversion rates. A creative Tech & Ops driver, who defines most advance payment orchestrations with an out-of-the-box thinking and absorbing initiative to identify relevant platform setup for outstanding results. Identify and define product gaps and take a main role in shaping and designing the SAAS products (Front-End and Back-End products), payment features and Nuvei technology services. A people person, who loves to coach and direct others for achievements and fulfillment. Enthusiastic strategic leader who understands people and is experienced in building a winning squad to win all trophies. Highly skilled at applying consultative methodologies and solving implementation or business operational pain points, while architecting features and business connections into best-in-class solutions to answer business pressing demands. A leader who matrix managing payments solutions per required regulations, market demands, and complex needs for our strategic accounts. Heading and coordinating hundreds of projects and timelines, tasks, and product development efforts with both internal engineering teams and operational teams to define go-to-market strategies and solution processes. A proven strategic professional mentor for multiple teams of experts who deliver business demand and product technology to accommodate commercial needs. Establish operational service excellence through identification and execution of opportunity areas that create efficiency, remove obstacles, or create improved processes and approaches to the business Qualifications include, but are not limited to: +7 years of engineering management (i.e. software development, solution or implementation engineering) or +9 years in business operation (i.e. defining account business setup, driving) +7 years of hands-on integration and solution experience working as an Integration or Implementation engineer, or at least five (5) years of experience as a Sales Engineer / Solution manager. +5 years of experience within leadership role in the payment's industry. +4 years knowledge of proven work with SAAS technologies (SDKs, APIs, iFrame, Hypertext Transfer Protocol) and web applications (HTML, CSS, JavaScript, Single Sign-On, etc.). +2 years of leadership experience in senior management positions. B.S. in Information Systems, Industrial Engineering or related field. MBA or MSc is a requirement. Experience in monitoring and defining KPIs for multiple teams. Passionate about technology and customer service. Strong knowledge of data model and working knowledge of SQL. Creative thinker and experienced at understanding client's potential pain points. Ability to work in a fast-paced, deadline-driven start-up environment. Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they're empowered to be their true, authentic selves. So, please come as you are. We can't wait to meet you. Benefits Long Term Incentive Plan that creates an opportunity for all employees to financial benefit from Nuvei's growth 2.5 additional days of annual leave a quarter, if company hit quarterly targets Private Medical Insurance Working Language English (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically dispersed.
Product Management Administrator Location: Milton, Cambs Hours: 9 - 5.30pm Monday to Friday (hybrid working) Salary: Up to £27k Start Date: ASAP Due to continued growth in this brilliant company, we are seeking a dynamic individual to join our client in their Product Management team, providing essential support in product development and daily operations. Key Responsibilities: Calculate cost pricing and assist sales teams with product-related inquiries. Collaborate with suppliers and global product managers to ensure product availability and pricing accuracy. Evaluate potential new suppliers and oversee the onboarding process. Coordinate cross-departmental efforts for the successful launch of new products. Work with quality assurance teams to ensure products meet company standards and regulatory requirements. Prepare demand forecasts in collaboration with sales teams and product management. Manage delivery requests and warehouse inventory levels in coordination with operations. Organize sample management and facilitate sample ordering and dispatch. Assist Product Managers with material requirement planning. Technical Skills: Strong numerical skills for pricing, margin, and cost calculations. Attention to detail in data analysis and interpretation of market trends. Proficiency in MS Office, particularly Excel, Word, and Outlook; familiarity with CRM and ERP systems, preferably SAP. Experience in international trading and/or distribution, including knowledge of incoterms. Basic understanding of product life cycle and project management principles. Documentation accuracy and adherence to business processes and policies. Strategic thinking for product development and market positioning. Familiarity with the chemical distribution industry or related fields is advantageous. Personal Skills: Cultural sensitivity and effective communication with international teams and suppliers. Strong verbal and written communication skills for internal collaboration and supplier interactions. Excellent planning and organizational abilities to manage competing priorities. Willingness to adapt and take on new responsibilities as the role evolves. Problem-solving mindset and ability to meet targets and deadlines. Motivated to learn and grow within the organization, embracing opportunities for professional development. If you are interested in the role of Product Management Administrator and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing on (phone number removed) or email (url removed) If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
May 17, 2024
Full time
Product Management Administrator Location: Milton, Cambs Hours: 9 - 5.30pm Monday to Friday (hybrid working) Salary: Up to £27k Start Date: ASAP Due to continued growth in this brilliant company, we are seeking a dynamic individual to join our client in their Product Management team, providing essential support in product development and daily operations. Key Responsibilities: Calculate cost pricing and assist sales teams with product-related inquiries. Collaborate with suppliers and global product managers to ensure product availability and pricing accuracy. Evaluate potential new suppliers and oversee the onboarding process. Coordinate cross-departmental efforts for the successful launch of new products. Work with quality assurance teams to ensure products meet company standards and regulatory requirements. Prepare demand forecasts in collaboration with sales teams and product management. Manage delivery requests and warehouse inventory levels in coordination with operations. Organize sample management and facilitate sample ordering and dispatch. Assist Product Managers with material requirement planning. Technical Skills: Strong numerical skills for pricing, margin, and cost calculations. Attention to detail in data analysis and interpretation of market trends. Proficiency in MS Office, particularly Excel, Word, and Outlook; familiarity with CRM and ERP systems, preferably SAP. Experience in international trading and/or distribution, including knowledge of incoterms. Basic understanding of product life cycle and project management principles. Documentation accuracy and adherence to business processes and policies. Strategic thinking for product development and market positioning. Familiarity with the chemical distribution industry or related fields is advantageous. Personal Skills: Cultural sensitivity and effective communication with international teams and suppliers. Strong verbal and written communication skills for internal collaboration and supplier interactions. Excellent planning and organizational abilities to manage competing priorities. Willingness to adapt and take on new responsibilities as the role evolves. Problem-solving mindset and ability to meet targets and deadlines. Motivated to learn and grow within the organization, embracing opportunities for professional development. If you are interested in the role of Product Management Administrator and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing on (phone number removed) or email (url removed) If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
REGISTERED MANAGER - DUAL SITE (Cheltenham & Gloucester) We are seeking an experienced level 4 or 5 qualified Registered Manager looking for a new challenge who wants to progress and work for a quickly growing care company based near Gloucester in the Gloucestershire area.This role will be to manage 2 services in the area, in the domiciliary sector The role is with a great company that operates in the care sector and they are very well respected for their levels of care and how the staff are treated. This is an excellent opportunity for someone who is looking for a challenge and the opportunity to work closely with the owners to develop and grow the company, as well as managing a team of carers, care coordinators and other staff. You will also be expected to help out with supervisions, staff recruitment, client and family liaison, risk assessments, inductions/onboarding, care plans etc. They are offering: Starting salary up to 47,500 per annum DOE Excellent opportunities for career progression as the company expands The Role: Your responsibilities will include: Overseeing the delivery of care services Ensuring strict compliance with Care Quality Commission (CQC) regulations Managing staff and resources effectively Developing and implementing comprehensive care plans Liaising with patients, families, and healthcare professionals Assessments, supervisions and overall management of the care teams Following of policies and procedures Close work with the business owners to plan the growth over the next few years The Candidate: The ideal candidate for the Registered Manager position should have: Relevant qualifications in healthcare management, ideally level 4 or 5 Experience in a leadership role, either as a Registered Manager, Care Manager or an experienced Deputy Manager seeking their next role Good knowledge of CQC regulations Excellent communication and leadership skills Have a strong character and be a good communicator A hands on approach Good commercial knowledge Be a passionate leader The Package: The benefits package for the Registered Manager role includes: A contributory pension scheme Training opportunities to enhance your skills and knowledge Good progression opportunities as the company expands Our client is renowned for providing high-quality home care services and are committed to improving the lives of their clients. They are currently in a phase of further growth, making this an exciting time to join their team. If you believe you have the skills and experience required for the Operations Manager role, we would love to hear from you. Please submit your CV and cover letter detailing your suitability for the role. Similar job titles for this role include Care Manager, Healthcare Manager, Home Care Manager, Senior Care Manager, Domiciliary Care Manager and Deputy Care Manager.
May 17, 2024
Full time
REGISTERED MANAGER - DUAL SITE (Cheltenham & Gloucester) We are seeking an experienced level 4 or 5 qualified Registered Manager looking for a new challenge who wants to progress and work for a quickly growing care company based near Gloucester in the Gloucestershire area.This role will be to manage 2 services in the area, in the domiciliary sector The role is with a great company that operates in the care sector and they are very well respected for their levels of care and how the staff are treated. This is an excellent opportunity for someone who is looking for a challenge and the opportunity to work closely with the owners to develop and grow the company, as well as managing a team of carers, care coordinators and other staff. You will also be expected to help out with supervisions, staff recruitment, client and family liaison, risk assessments, inductions/onboarding, care plans etc. They are offering: Starting salary up to 47,500 per annum DOE Excellent opportunities for career progression as the company expands The Role: Your responsibilities will include: Overseeing the delivery of care services Ensuring strict compliance with Care Quality Commission (CQC) regulations Managing staff and resources effectively Developing and implementing comprehensive care plans Liaising with patients, families, and healthcare professionals Assessments, supervisions and overall management of the care teams Following of policies and procedures Close work with the business owners to plan the growth over the next few years The Candidate: The ideal candidate for the Registered Manager position should have: Relevant qualifications in healthcare management, ideally level 4 or 5 Experience in a leadership role, either as a Registered Manager, Care Manager or an experienced Deputy Manager seeking their next role Good knowledge of CQC regulations Excellent communication and leadership skills Have a strong character and be a good communicator A hands on approach Good commercial knowledge Be a passionate leader The Package: The benefits package for the Registered Manager role includes: A contributory pension scheme Training opportunities to enhance your skills and knowledge Good progression opportunities as the company expands Our client is renowned for providing high-quality home care services and are committed to improving the lives of their clients. They are currently in a phase of further growth, making this an exciting time to join their team. If you believe you have the skills and experience required for the Operations Manager role, we would love to hear from you. Please submit your CV and cover letter detailing your suitability for the role. Similar job titles for this role include Care Manager, Healthcare Manager, Home Care Manager, Senior Care Manager, Domiciliary Care Manager and Deputy Care Manager.
Guidant Global are currently seeking a number of accomplished Team leaders to join our growing teams. We are looking for individuals with experience training, leading, developing, and supervising team performance. Within this role you will oversee and nurture direct reports who are responsible for a variety of case handling duties, ensuring excellent service. As a Team Leader you pay a crucial role in training, onboarding, and recruitment of team members, supporting the Operations Manager. Embracing flexible working, these roles have options for Manchester office based, hybrid or fully remote working. What to expect as a Team Leader; Support the training, onboarding, and recruitment of team members to ensure the maximisation of available resource. Ensure teams are managed consistently and fairly in accordance with our policies, achieving the highest levels of employee engagement. Support the operations manager to highlight operational risks and areas for improvement, make risk/impact assessments within existing processes and procedures. Manage day to day activities, prioritise to deliver to SLA's and achieve KPI's. budgets, service levels and business targets Ensure that all customer complaints/queries are resolved or escalated through the appropriate channels. Ensure all individuals are motivated, trained and developed to meet the quality and service requirements of the team. Monitor effectiveness of controls to ensure compliance of all team activity adapting and amending in line with future changes. Investigate noncompliance, identify fault trends, and instigate remedial action where necessary. Participate in regular, proactive review of operation processes aimed at developing efficiencies that will support the growth of the business in terms of both revenue and client service delivery. Working with the Quality Assessment team to support continuous improvement and quality obligations are met and regularly reviewed. This roles creates a blend of internal and external interactions so an adaptable communication style will be key. We'd love to hear from you if you have; Notable experience in leadership and facilitating achievement of targets. Strong interpersonal skills, including effective communication and relationship building. Good problem-solving skills with focus on quality and attention to detail Ability to work towards targets and plan own workload to meet business requirements and SLA's. Customer focussed approach, dedicated to understanding the needs of customers and clients. Evidence of commitment to exceptional service and building positive relationships A background in case management leadership and the ability to work in a confidential manner with sensitive data would be desirable. Guidant Global (BH4SF) is acting as an Employment Agency in relation to this vacancy.
May 16, 2024
Full time
Guidant Global are currently seeking a number of accomplished Team leaders to join our growing teams. We are looking for individuals with experience training, leading, developing, and supervising team performance. Within this role you will oversee and nurture direct reports who are responsible for a variety of case handling duties, ensuring excellent service. As a Team Leader you pay a crucial role in training, onboarding, and recruitment of team members, supporting the Operations Manager. Embracing flexible working, these roles have options for Manchester office based, hybrid or fully remote working. What to expect as a Team Leader; Support the training, onboarding, and recruitment of team members to ensure the maximisation of available resource. Ensure teams are managed consistently and fairly in accordance with our policies, achieving the highest levels of employee engagement. Support the operations manager to highlight operational risks and areas for improvement, make risk/impact assessments within existing processes and procedures. Manage day to day activities, prioritise to deliver to SLA's and achieve KPI's. budgets, service levels and business targets Ensure that all customer complaints/queries are resolved or escalated through the appropriate channels. Ensure all individuals are motivated, trained and developed to meet the quality and service requirements of the team. Monitor effectiveness of controls to ensure compliance of all team activity adapting and amending in line with future changes. Investigate noncompliance, identify fault trends, and instigate remedial action where necessary. Participate in regular, proactive review of operation processes aimed at developing efficiencies that will support the growth of the business in terms of both revenue and client service delivery. Working with the Quality Assessment team to support continuous improvement and quality obligations are met and regularly reviewed. This roles creates a blend of internal and external interactions so an adaptable communication style will be key. We'd love to hear from you if you have; Notable experience in leadership and facilitating achievement of targets. Strong interpersonal skills, including effective communication and relationship building. Good problem-solving skills with focus on quality and attention to detail Ability to work towards targets and plan own workload to meet business requirements and SLA's. Customer focussed approach, dedicated to understanding the needs of customers and clients. Evidence of commitment to exceptional service and building positive relationships A background in case management leadership and the ability to work in a confidential manner with sensitive data would be desirable. Guidant Global (BH4SF) is acting as an Employment Agency in relation to this vacancy.
Client Services Manager Primus Connect London Area, United Kingdom (Remote-First) A fast-growing Data Consultancy have grown to the point that they have decided to evolve their back-office manager and PMO into a Client Services Manager, to support their Senior Leadership as they continue to grow the business. This will be a key role in the next step of the Consultancies growth as you will be tasked with Back Office improvements, Process Reengineering and Automation, Reports, Resource Planning and standardization into their core operations. You will be a proactive and tenacious individual with high attention to detail and focussed on delivering successful outcomes and exceptional customer experiences. As the Client Services Manager within the Consulting Team, you'll play a pivotal role in managing resources and projects efficiently. Your expertise will ensure clients enjoy successful outcomes and exceptional experiences. This position offers a unique opportunity to influence the evolution of what began as an administrative role into a strategic asset for the company, focusing on process improvement, automation, and effective resource planning. Key Responsibilities: Resource Planning: Manage the onboarding and offboarding process, ensuring resources have everything they need to excel. Maintain a forward demand plan for resources and track utilization rates. Project Governance: Provide oversight for all project initiatives, chair internal delivery management meetings, and facilitate resource allocation to maximize productivity. Project Management: Oversee project setup and closure, ensuring smooth customer onboarding and compliance with contractual agreements. Act as the point of contact for project setup requests, maintaining documentation and implementing a project closure process. Assurance and Reporting: Manage the Resource Planner tool, track risks, run project audits, and ensure accurate reporting and financial management across all projects. Knowledge Management: Standardize templates and manage a repository to ensure consistency in deliverables. Provide training on tools and templates. Financial Management: Oversee invoice processing, chase payments, and manage cost reporting, ensuring efficiency and accuracy in financial operations. Office Management: Support the operational needs of the consultancy, including completing commercial forms and coordinating meeting venues. Ideal Candidate: Proven experience in client services, project management and/or consulting within a data-driven environment. Strong analytical skills with experience in process reengineering and automation. Extremely Proactive with excellent Attention to Detail, Administration and communication skills, capable of fostering strong client and team relationships. Prior experience of Resource Planning Proficient in tools such as Harvest, Power BI, and resource planning software is desirable Agile and adaptable, with a knack for solving complex operational challenges. This role will be remote first with occasional days in London, there are fantastic growth opportunities as you grow with the company as they look to double revenue. The role will be paid at circa 45,000 - 65,000 + a bonus up to 15% depending on experience.
May 16, 2024
Full time
Client Services Manager Primus Connect London Area, United Kingdom (Remote-First) A fast-growing Data Consultancy have grown to the point that they have decided to evolve their back-office manager and PMO into a Client Services Manager, to support their Senior Leadership as they continue to grow the business. This will be a key role in the next step of the Consultancies growth as you will be tasked with Back Office improvements, Process Reengineering and Automation, Reports, Resource Planning and standardization into their core operations. You will be a proactive and tenacious individual with high attention to detail and focussed on delivering successful outcomes and exceptional customer experiences. As the Client Services Manager within the Consulting Team, you'll play a pivotal role in managing resources and projects efficiently. Your expertise will ensure clients enjoy successful outcomes and exceptional experiences. This position offers a unique opportunity to influence the evolution of what began as an administrative role into a strategic asset for the company, focusing on process improvement, automation, and effective resource planning. Key Responsibilities: Resource Planning: Manage the onboarding and offboarding process, ensuring resources have everything they need to excel. Maintain a forward demand plan for resources and track utilization rates. Project Governance: Provide oversight for all project initiatives, chair internal delivery management meetings, and facilitate resource allocation to maximize productivity. Project Management: Oversee project setup and closure, ensuring smooth customer onboarding and compliance with contractual agreements. Act as the point of contact for project setup requests, maintaining documentation and implementing a project closure process. Assurance and Reporting: Manage the Resource Planner tool, track risks, run project audits, and ensure accurate reporting and financial management across all projects. Knowledge Management: Standardize templates and manage a repository to ensure consistency in deliverables. Provide training on tools and templates. Financial Management: Oversee invoice processing, chase payments, and manage cost reporting, ensuring efficiency and accuracy in financial operations. Office Management: Support the operational needs of the consultancy, including completing commercial forms and coordinating meeting venues. Ideal Candidate: Proven experience in client services, project management and/or consulting within a data-driven environment. Strong analytical skills with experience in process reengineering and automation. Extremely Proactive with excellent Attention to Detail, Administration and communication skills, capable of fostering strong client and team relationships. Prior experience of Resource Planning Proficient in tools such as Harvest, Power BI, and resource planning software is desirable Agile and adaptable, with a knack for solving complex operational challenges. This role will be remote first with occasional days in London, there are fantastic growth opportunities as you grow with the company as they look to double revenue. The role will be paid at circa 45,000 - 65,000 + a bonus up to 15% depending on experience.
Supply Chain Coordinator Location: Milton Keynes / Hybrid working Salary: £23,500 Our client is in the process of upgrading their current software and is looking for a Supply Chain coordinator to assist the suppliers with the changes. The successful candidate will also be supporting the Supplier Relationship Managers with the onboarding of new suppliers and continue the successful partnerships with existing suppliers. Responsibilities: Resolving queries from current suppliers via email Enrolment of new suppliers, ensuring addendums are produced accurately and on time Compliance audits of new and existing suppliers Report creation Processing of annual partnership fees Identification of new suppliers Completion of bank checks Event planning and delivery Essential Skills: Keen eye for detail with a methodical approach Excellent administration skills The ability to manage a busy inbox Confident communicator Highly compliant Confident in working with suppliers Process driven Benefits: Company laptop and mobile phone provided, 25 days annual leave (plus Bank Holidays) Online discounts platform for major retailers via Sodexo, Cycle 2 Work Scheme, Discount Gym Membership, Air-conditioned offices, break out room with pool table, Free onsite parking, A strong sense of belonging and a great culture in a work-focused environment.
May 16, 2024
Full time
Supply Chain Coordinator Location: Milton Keynes / Hybrid working Salary: £23,500 Our client is in the process of upgrading their current software and is looking for a Supply Chain coordinator to assist the suppliers with the changes. The successful candidate will also be supporting the Supplier Relationship Managers with the onboarding of new suppliers and continue the successful partnerships with existing suppliers. Responsibilities: Resolving queries from current suppliers via email Enrolment of new suppliers, ensuring addendums are produced accurately and on time Compliance audits of new and existing suppliers Report creation Processing of annual partnership fees Identification of new suppliers Completion of bank checks Event planning and delivery Essential Skills: Keen eye for detail with a methodical approach Excellent administration skills The ability to manage a busy inbox Confident communicator Highly compliant Confident in working with suppliers Process driven Benefits: Company laptop and mobile phone provided, 25 days annual leave (plus Bank Holidays) Online discounts platform for major retailers via Sodexo, Cycle 2 Work Scheme, Discount Gym Membership, Air-conditioned offices, break out room with pool table, Free onsite parking, A strong sense of belonging and a great culture in a work-focused environment.
We're on a mission to protect society from fraud and money laundering. We've already protected over 1.5 million people through life's big transactions, with a core aim to protect 3 million people by the end of 2024. Fraud and regulation are rising, costing the UK economy over £100bn every year; this makes it more difficult for businesses to protect themselves and their clients - individuals like you and me - from fraud and money laundering. Our co-founders Olly and Jack were led to this area when a friend was defrauded of £25K when buying their first property. At the time, anti-fraud technology didn't exist, which meant that completing the anti-fraud checks required in these processes was largely manual. These big life moments should be exciting, but instead are often confusing and scary due to the painful process of completing these paper-based checks and the risk of fraud. Thirdfort helps businesses to facilitate these anti fraud checks so that individuals know they can transact safely and seamlessly with professionals during these big transactions. Our anti-fraud platform provides a secure way for professionals in regulated sectors like Lawyers, Estate Agents and Accountants to transfer funds and verify sensitive information through app based document checks, facial recognition and open banking. Over 1,300 businesses now trust Thirdfort to verify their clients. We are FCA regulated and have raised over $25m in capital from leading Fintech investors Breega and Element Ventures, as well as the founders of Zoopla, Funding Circle, Comply Advantage, Tessian, Fenergo and Fidel. People at Thirdfort We invested in our People and Talent function early on, making our first hire before reaching Series A and 30 employees. Our team are core to our success, so investing in our ability to hire great talent and a culture that Thirdforters to do their best work was one of the easiest decisions our founders made! We're now looking for a People Partner to join us and help our business through its next stage of growth. Your mission As People Partner, your mission will be to empower the top performance of our Technology functions (Engineering, Product & Design, Infosecurity) through providing strategic and operational People advisory and support. Alongside this you'll help to shape, and drive forwards, our wider People agenda that supports our business' mission and strategy, placing our employees at the heart. Your role supports Thirdfort's mission by helping our teams to build the products and technology that enable us to protect society from fraud and money laundering. Success in this mission will be wide ranging, include developing management and leadership effectiveness, identifying and driving initiatives that drive performance and the overall organisational health of the Technology teams, and resolving complex people challenges. As well as this, you'll deliver companywide initiatives grounded in data and insights that go on to drive demonstrable impact. In this role, you will have influence over many of the levers that significantly impact and shape our culture and our ability to succeed in our mission. We're looking for someone with deep People knowledge and expertise, as well as commercial acumen. You'll be passionate about deeply understanding Thirdfort's mission and strategy and enjoy really diving into how our technology functions work so you can add value beyond core People responsibilities. Throughout this diverse workload, you'll always be challenging yourself and others on how we can drive the behaviours across Thirdfort that will help us to achieve our mission. For this role, we would love this person to be able to join us in our offices a couple of times a week as being together as a team is valuable for us but ultimately, we trust our team to decide what works best for them. Please note we're unfortunately unable to offer visa sponsorship for this role. You will achieve your mission as People Partner by: Establishing and maintaining effective relationships with business leaders, managers, and team members, particularly within Technology, to become a trusted advisor through deeply understanding their needs. Gaining a deep understanding of technology functions to devise a People agenda that aligns with Thirdfort's and the Technology teams' strategic goals. Developing managerial and leadership skills through partnership, coaching, and training on strategic and operational matters. This includes advising on organisational design, remote working, complex people issues, and communication strategies. Designing, leading. and implementing a range of business wide initiatives that drive forwards the company's overall performance, culture and ways of working. You'll leverage data and insights to drive decision-making and measure the impact. Owning, with delivery support of our People Coordinator, key cyclical activities (Onboarding, Performance & Compensation cycles, Offboarding) for Technology aimed at driving team performance and engagement throughout the employment lifecycle. Tracking, analysing and reporting against key indicators of organisational health including performance and engagement alongside departmental KPI's and metrics to diagnose challenges and opportunities and helping to design appropriate solutions. Supporting employees and serving as the face of People to Technology teams and managers - this is a mixture of proactive and reactive support. For example, through regular check-ins, feedback sessions, and responding to people requests. Thinking creatively about solutions to organisational challenges through a people and commercial lens. This mission may be right for you, if you: Are passionate and curious about all things People. You care deeply about the people experience, enjoy learning about new methods and approaches and take a test and learn approach to driving new initiatives. Have strong commercial acumen. Leaders will enjoy working with you because alongside your people expertise, you'll deeply understand their functions and the wider business context to be a business partner and advisor to them. You'll know best practice, whilst bringing pragmatism and the business' context to our approach and decision making. Have experience operating as a People Partner. You know what it takes to build trusted relationships with senior stakeholders and have demonstrable experience of driving impact within an organisation. You'll have ideally done this with Technology teams in a growth scale up. Have a strong understanding of UK employment law, the employee lifecycle and wider people operations processes. Are able to challenge and influence stakeholders. You understand the importance of clear communication, as well as leveraging data and insights to support decision-making and demonstrate impact. Are experienced in handling sensitive and complex matters. You are comfortable having difficult conversations, working professionally and discreetly with sensitive information. Are analytical and able to hone in on what really matters. You'll be comfortable working across data sets and different tools. You'll be able to zoom in to identify challenges and opportunities, whilst zooming out to paint a clear picture for your stakeholders. "Studies show that women and other less represented groups are less likely to apply for roles unless they meet every requirement. We believe in building a diverse team, valuing different skills and experiences and so if you don't think you have all the requirements listed here but feel this could be a role and environment you'd thrive in, we would still love for you to apply. " Life at Thirdfort Driven by our values, our culture promotes a collaborative and open environment where Thirdforters can take ownership, have impact, and feel empowered when it comes to their growth and development. We understand the importance of our teams wellbeing and recognise a one-size fits all approach rarely works, that's why we aim to provide the flexibility individuals need to work in the way that suits them, and their families, best. We've created our benefits package to reflect Thirdfort's mission and values. We place a strong focus on Security first given what we do, extending this to our team's physical, mental and financial security to support them through their big life moments. Our benefits exist to empower our team, ensuring they feel supported and able to work in the way that enables them to do their best work. When you join Thirdfort, you'll get immediate access to our flexible employee benefits package that aims to support you across these areas: Flexible Working Hours Enhanced parental leave Customisable wellness budget and £250 WFH Budget Up to 30 days Working from Abroad Uncapped holiday Enhanced sick leave Private healthcare with our provider, AXA Regular company and team socials Share options for all employees Regular company and team socials Enhanced employer matching pension scheme with salary sacrifice options Access to our Cycle to Work scheme and our Electric Car Scheme We're committed to building an inclusive, equitable and diverse culture where everyone has a chance to make a difference. We're purposefully building a team of problem-solvers that reflect our values - which is why we hire from all backgrounds. If you're a curious, kind individual who takes ownership, you'll be a great Thirdforter. If you require any reasonable adjustments during the application or interview process . click apply for full job details
May 16, 2024
Full time
We're on a mission to protect society from fraud and money laundering. We've already protected over 1.5 million people through life's big transactions, with a core aim to protect 3 million people by the end of 2024. Fraud and regulation are rising, costing the UK economy over £100bn every year; this makes it more difficult for businesses to protect themselves and their clients - individuals like you and me - from fraud and money laundering. Our co-founders Olly and Jack were led to this area when a friend was defrauded of £25K when buying their first property. At the time, anti-fraud technology didn't exist, which meant that completing the anti-fraud checks required in these processes was largely manual. These big life moments should be exciting, but instead are often confusing and scary due to the painful process of completing these paper-based checks and the risk of fraud. Thirdfort helps businesses to facilitate these anti fraud checks so that individuals know they can transact safely and seamlessly with professionals during these big transactions. Our anti-fraud platform provides a secure way for professionals in regulated sectors like Lawyers, Estate Agents and Accountants to transfer funds and verify sensitive information through app based document checks, facial recognition and open banking. Over 1,300 businesses now trust Thirdfort to verify their clients. We are FCA regulated and have raised over $25m in capital from leading Fintech investors Breega and Element Ventures, as well as the founders of Zoopla, Funding Circle, Comply Advantage, Tessian, Fenergo and Fidel. People at Thirdfort We invested in our People and Talent function early on, making our first hire before reaching Series A and 30 employees. Our team are core to our success, so investing in our ability to hire great talent and a culture that Thirdforters to do their best work was one of the easiest decisions our founders made! We're now looking for a People Partner to join us and help our business through its next stage of growth. Your mission As People Partner, your mission will be to empower the top performance of our Technology functions (Engineering, Product & Design, Infosecurity) through providing strategic and operational People advisory and support. Alongside this you'll help to shape, and drive forwards, our wider People agenda that supports our business' mission and strategy, placing our employees at the heart. Your role supports Thirdfort's mission by helping our teams to build the products and technology that enable us to protect society from fraud and money laundering. Success in this mission will be wide ranging, include developing management and leadership effectiveness, identifying and driving initiatives that drive performance and the overall organisational health of the Technology teams, and resolving complex people challenges. As well as this, you'll deliver companywide initiatives grounded in data and insights that go on to drive demonstrable impact. In this role, you will have influence over many of the levers that significantly impact and shape our culture and our ability to succeed in our mission. We're looking for someone with deep People knowledge and expertise, as well as commercial acumen. You'll be passionate about deeply understanding Thirdfort's mission and strategy and enjoy really diving into how our technology functions work so you can add value beyond core People responsibilities. Throughout this diverse workload, you'll always be challenging yourself and others on how we can drive the behaviours across Thirdfort that will help us to achieve our mission. For this role, we would love this person to be able to join us in our offices a couple of times a week as being together as a team is valuable for us but ultimately, we trust our team to decide what works best for them. Please note we're unfortunately unable to offer visa sponsorship for this role. You will achieve your mission as People Partner by: Establishing and maintaining effective relationships with business leaders, managers, and team members, particularly within Technology, to become a trusted advisor through deeply understanding their needs. Gaining a deep understanding of technology functions to devise a People agenda that aligns with Thirdfort's and the Technology teams' strategic goals. Developing managerial and leadership skills through partnership, coaching, and training on strategic and operational matters. This includes advising on organisational design, remote working, complex people issues, and communication strategies. Designing, leading. and implementing a range of business wide initiatives that drive forwards the company's overall performance, culture and ways of working. You'll leverage data and insights to drive decision-making and measure the impact. Owning, with delivery support of our People Coordinator, key cyclical activities (Onboarding, Performance & Compensation cycles, Offboarding) for Technology aimed at driving team performance and engagement throughout the employment lifecycle. Tracking, analysing and reporting against key indicators of organisational health including performance and engagement alongside departmental KPI's and metrics to diagnose challenges and opportunities and helping to design appropriate solutions. Supporting employees and serving as the face of People to Technology teams and managers - this is a mixture of proactive and reactive support. For example, through regular check-ins, feedback sessions, and responding to people requests. Thinking creatively about solutions to organisational challenges through a people and commercial lens. This mission may be right for you, if you: Are passionate and curious about all things People. You care deeply about the people experience, enjoy learning about new methods and approaches and take a test and learn approach to driving new initiatives. Have strong commercial acumen. Leaders will enjoy working with you because alongside your people expertise, you'll deeply understand their functions and the wider business context to be a business partner and advisor to them. You'll know best practice, whilst bringing pragmatism and the business' context to our approach and decision making. Have experience operating as a People Partner. You know what it takes to build trusted relationships with senior stakeholders and have demonstrable experience of driving impact within an organisation. You'll have ideally done this with Technology teams in a growth scale up. Have a strong understanding of UK employment law, the employee lifecycle and wider people operations processes. Are able to challenge and influence stakeholders. You understand the importance of clear communication, as well as leveraging data and insights to support decision-making and demonstrate impact. Are experienced in handling sensitive and complex matters. You are comfortable having difficult conversations, working professionally and discreetly with sensitive information. Are analytical and able to hone in on what really matters. You'll be comfortable working across data sets and different tools. You'll be able to zoom in to identify challenges and opportunities, whilst zooming out to paint a clear picture for your stakeholders. "Studies show that women and other less represented groups are less likely to apply for roles unless they meet every requirement. We believe in building a diverse team, valuing different skills and experiences and so if you don't think you have all the requirements listed here but feel this could be a role and environment you'd thrive in, we would still love for you to apply. " Life at Thirdfort Driven by our values, our culture promotes a collaborative and open environment where Thirdforters can take ownership, have impact, and feel empowered when it comes to their growth and development. We understand the importance of our teams wellbeing and recognise a one-size fits all approach rarely works, that's why we aim to provide the flexibility individuals need to work in the way that suits them, and their families, best. We've created our benefits package to reflect Thirdfort's mission and values. We place a strong focus on Security first given what we do, extending this to our team's physical, mental and financial security to support them through their big life moments. Our benefits exist to empower our team, ensuring they feel supported and able to work in the way that enables them to do their best work. When you join Thirdfort, you'll get immediate access to our flexible employee benefits package that aims to support you across these areas: Flexible Working Hours Enhanced parental leave Customisable wellness budget and £250 WFH Budget Up to 30 days Working from Abroad Uncapped holiday Enhanced sick leave Private healthcare with our provider, AXA Regular company and team socials Share options for all employees Regular company and team socials Enhanced employer matching pension scheme with salary sacrifice options Access to our Cycle to Work scheme and our Electric Car Scheme We're committed to building an inclusive, equitable and diverse culture where everyone has a chance to make a difference. We're purposefully building a team of problem-solvers that reflect our values - which is why we hire from all backgrounds. If you're a curious, kind individual who takes ownership, you'll be a great Thirdforter. If you require any reasonable adjustments during the application or interview process . click apply for full job details
Recruitment Advisor Washington, Tyne and Wear (with hybrid working) About Us At Cenergist, we provide energy and water efficiency solutions, our turnkey delivery process takes clients from concept stage to measured results so they can meet their Net Zero and sustainability goals.Cenergist has established a reputation in the UK as a provider of choice for the public sector, utilities and commercial clients based on quality and performance. Our success is underpinned by our values which includes a commitment to quality, collaboration, supporting each other and embracing innovation. The role is a great opportunity to join a business that is constantly moving forward and pushing new technology with their work.We are now looking for a Recruitment Advisor to join us on a full-time, permanent basis. The Benefits - Salary of £32,000 per annum- 25 days' annual leave (plus Bank Holidays)- Hybrid and flexible working- Company pension- Cycle to work scheme- Life insurance- Wellness programmeThis is a terrific opportunity for an enthusiastic talent acquisition specialist to join our forward-thinking organisation.You'll be joining a welcoming and collaborative culture where we're committed to supporting employee wellbeing through a range of great benefits, ensuring you have a rewarding experience with us.So, if you want to play a pivotal role in building a team of talented individuals who share our vision for innovation and sustainability, then apply today! The Role As a Recruitment Advisor, you will support hiring managers and the wider HR Team in a variety of recruitment tasks.Identifying recruitment needs, you will use various methods to recruit and network with potential candidates directly including social media platforms, job boards, networking events and job fairs.Liaising with the HR Manager and Hiring Manager, you will assist in the design of job descriptions and interview questions, assess candidate information via the applicant tracking system and provide guidance and training to managers on interview techniques.Additionally, you will:- Plan interview and selection procedures- Build relationships with external recruitment agencies- Manage background and reference checks- Ensure onboarding for new hires and the necessary paperwork is completed About You To be considered as a Recruitment Advisor, you will need:- Experience in talent acquisition and onboarding processes- Experience of continual development of talent pipelines and sourcing potential candidates- Contract negation skills- A full, valid driving licence (and access to your own vehicle)Travel will be required on a regular basis to other operating locations to support resourcing activities.Cenergist is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds, perspectives, and experiences to join our team.Other organisations might call this role Recruitment and HR Advisor, HR Generalist, HR Business Partner, Recruitment Consultant, In-House Recruiter, Recruitment Business Partner, Recruitment Manager, or HR and Recruitment Manager.So, if you're seeking an engaging role as a Recruitment Advisor, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
May 16, 2024
Full time
Recruitment Advisor Washington, Tyne and Wear (with hybrid working) About Us At Cenergist, we provide energy and water efficiency solutions, our turnkey delivery process takes clients from concept stage to measured results so they can meet their Net Zero and sustainability goals.Cenergist has established a reputation in the UK as a provider of choice for the public sector, utilities and commercial clients based on quality and performance. Our success is underpinned by our values which includes a commitment to quality, collaboration, supporting each other and embracing innovation. The role is a great opportunity to join a business that is constantly moving forward and pushing new technology with their work.We are now looking for a Recruitment Advisor to join us on a full-time, permanent basis. The Benefits - Salary of £32,000 per annum- 25 days' annual leave (plus Bank Holidays)- Hybrid and flexible working- Company pension- Cycle to work scheme- Life insurance- Wellness programmeThis is a terrific opportunity for an enthusiastic talent acquisition specialist to join our forward-thinking organisation.You'll be joining a welcoming and collaborative culture where we're committed to supporting employee wellbeing through a range of great benefits, ensuring you have a rewarding experience with us.So, if you want to play a pivotal role in building a team of talented individuals who share our vision for innovation and sustainability, then apply today! The Role As a Recruitment Advisor, you will support hiring managers and the wider HR Team in a variety of recruitment tasks.Identifying recruitment needs, you will use various methods to recruit and network with potential candidates directly including social media platforms, job boards, networking events and job fairs.Liaising with the HR Manager and Hiring Manager, you will assist in the design of job descriptions and interview questions, assess candidate information via the applicant tracking system and provide guidance and training to managers on interview techniques.Additionally, you will:- Plan interview and selection procedures- Build relationships with external recruitment agencies- Manage background and reference checks- Ensure onboarding for new hires and the necessary paperwork is completed About You To be considered as a Recruitment Advisor, you will need:- Experience in talent acquisition and onboarding processes- Experience of continual development of talent pipelines and sourcing potential candidates- Contract negation skills- A full, valid driving licence (and access to your own vehicle)Travel will be required on a regular basis to other operating locations to support resourcing activities.Cenergist is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds, perspectives, and experiences to join our team.Other organisations might call this role Recruitment and HR Advisor, HR Generalist, HR Business Partner, Recruitment Consultant, In-House Recruiter, Recruitment Business Partner, Recruitment Manager, or HR and Recruitment Manager.So, if you're seeking an engaging role as a Recruitment Advisor, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Description About this role EMEA Talent Management - Vice President The mission of BlackRock HR is to help great people experience extraordinary careers and this role is critical in helping us achieve this. In this role you will be an important part of the global team and responsible for developing a regional strategy to develop our Early Careers talent and ensure our talent practices are deployed effectively in the region. Specific responsibilities will include: Partner with the global team to create a multi-year comprehensive learning and development program for Early Careers talent with a focus on development tracks for program analysts Develop and deliver BlackRock's signature EMEA Early Career programs (interns, analysts, apprentices) including orientation and then further program management and support Partner closely with regional colleagues, including managers of program analysts, to ensure high quality program experience for all Early Careers talent before, during and after orientation Evaluate and analyze program data to communicate impact to key partners Develop communications strategy and materials for key partners, employees and Early Career recruiters to market the new multi-year analyst development program EMEA Lead for Talent Practices, ensuring that globally designed interventions are regionally appropriate, and leading on regionally specific talent practices, for example promotion pipelining and MD promotions Ad hoc facilitation as required Lead the design, delivery, and execution of the global promotion programs for Vice Presidents and Associates Manage and liaise vendor partners including SOW negotiations, engagement and materials Lead all aspects of budget for analyst development and promote programs Serve as a culture carrier, representing BlackRock to the Early Careers population and newly promoted employees Participating in other Talent Management efforts as needed Skills & Qualifications: Experience in leading development programs across countries Experience with Early Careers programming, with specific experience of Apprentice programs highly desired Excellent PowerPoint, Word and Excel skills - ability to interpret data/information in Excel and build high quality PowerPoint presentations a must Project management experience Ability to interact expertly with project team and senior partners Strong attention to detail and communication skills (verbal and written) Proven track record to multi-task, prioritize challenging demands, and work in a fast-paced, changing, global environment Strong focus on teamwork with experience working in virtual team Quick learner, self-motivated and ability to work independently Able to navigate through ambiguity; flexible and adaptable to change Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit Twitter: LinkedIn: BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
May 16, 2024
Full time
Description About this role EMEA Talent Management - Vice President The mission of BlackRock HR is to help great people experience extraordinary careers and this role is critical in helping us achieve this. In this role you will be an important part of the global team and responsible for developing a regional strategy to develop our Early Careers talent and ensure our talent practices are deployed effectively in the region. Specific responsibilities will include: Partner with the global team to create a multi-year comprehensive learning and development program for Early Careers talent with a focus on development tracks for program analysts Develop and deliver BlackRock's signature EMEA Early Career programs (interns, analysts, apprentices) including orientation and then further program management and support Partner closely with regional colleagues, including managers of program analysts, to ensure high quality program experience for all Early Careers talent before, during and after orientation Evaluate and analyze program data to communicate impact to key partners Develop communications strategy and materials for key partners, employees and Early Career recruiters to market the new multi-year analyst development program EMEA Lead for Talent Practices, ensuring that globally designed interventions are regionally appropriate, and leading on regionally specific talent practices, for example promotion pipelining and MD promotions Ad hoc facilitation as required Lead the design, delivery, and execution of the global promotion programs for Vice Presidents and Associates Manage and liaise vendor partners including SOW negotiations, engagement and materials Lead all aspects of budget for analyst development and promote programs Serve as a culture carrier, representing BlackRock to the Early Careers population and newly promoted employees Participating in other Talent Management efforts as needed Skills & Qualifications: Experience in leading development programs across countries Experience with Early Careers programming, with specific experience of Apprentice programs highly desired Excellent PowerPoint, Word and Excel skills - ability to interpret data/information in Excel and build high quality PowerPoint presentations a must Project management experience Ability to interact expertly with project team and senior partners Strong attention to detail and communication skills (verbal and written) Proven track record to multi-task, prioritize challenging demands, and work in a fast-paced, changing, global environment Strong focus on teamwork with experience working in virtual team Quick learner, self-motivated and ability to work independently Able to navigate through ambiguity; flexible and adaptable to change Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit Twitter: LinkedIn: BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Are you a compassionate communicator with a knack for problem-solving? Are you ready to embark on a fulfilling career where you can make a meaningful difference in people's lives? If so, we invite you to join us at Dignity Funerals as a Customer Experience Consultant! Dignity Funerals is dedicated to providing compassionate care and support to families during some of their most challenging moments. As a Customer Experience Consultant, you will be at the forefront of delivering exceptional service and ensuring that every interaction with our company leaves a positive and lasting impression. What will you be doing? Handle incoming calls from clients regarding pre-need arrangements, adapting your approach to meet their specific needs with understanding, patience, and empathy. Maintain up-to-date knowledge of Dignity products, services, and procedures through ongoing training and briefings. Resolve client concerns, queries, and problems by clarifying issues, researching answers, exploring alternative options, and implementing solutions. Manage multiple tasks effectively to achieve the best outcomes and support the delivery of the highest standards of customer service across various channels including telephone, written, and face-to-face interactions. Provide adapted and specialist assistance to vulnerable customers, ensuring adherence to Treating Customers Fairly (TCF) and vulnerability principles to achieve positive outcomes. Assist with pre-need email and voicemail enquiries, providing timely and helpful responses to customer inquiries. What you will need? Excellent communication and interpersonal skills, with a genuine desire to help others. Strong problem-solving abilities, with the capacity to adapt to different situations and client needs. Ability to manage multiple tasks efficiently and prioritize workload effectively. Empathy, patience, and a compassionate approach to supporting clients, especially during challenging times. Previous experience in customer service or a similar role preferred. Why Join Us? Make a difference in the lives of others by providing compassionate care and support during difficult times. Benefit from ongoing training and development opportunities to enhance your skills and knowledge. Join a supportive team where collaboration and teamwork are valued, and where your contributions are appreciated. Explore opportunities for career advancement and personal growth within our organisation. The Details: This is a full-time, permanent position, working 38.75 hours per week. Shifts are structured to cover our core working hours between 9am - 6pm Monday - Friday. Saturday cover (9am - 12pm) is required and you typically work 1 in every 5. Your time is paid back in lieu. This role will be on-site 5 days a week based at our Head Office at King Edwards Court, Sutton Coldfield. If you're ready to embark on a rewarding career where you can make a positive impact every day, we want to hear from you! Join us in providing compassionate care and support to families in their time of need. Apply now to become a Customer Experience Consultant at Dignity Funerals! What are the next steps? To be considered for this role, please submit your application via the 'apply' button, where a member of our Talent Team will review your application. Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process. Equality, Diversity and Inclusion Statement Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
May 15, 2024
Full time
Are you a compassionate communicator with a knack for problem-solving? Are you ready to embark on a fulfilling career where you can make a meaningful difference in people's lives? If so, we invite you to join us at Dignity Funerals as a Customer Experience Consultant! Dignity Funerals is dedicated to providing compassionate care and support to families during some of their most challenging moments. As a Customer Experience Consultant, you will be at the forefront of delivering exceptional service and ensuring that every interaction with our company leaves a positive and lasting impression. What will you be doing? Handle incoming calls from clients regarding pre-need arrangements, adapting your approach to meet their specific needs with understanding, patience, and empathy. Maintain up-to-date knowledge of Dignity products, services, and procedures through ongoing training and briefings. Resolve client concerns, queries, and problems by clarifying issues, researching answers, exploring alternative options, and implementing solutions. Manage multiple tasks effectively to achieve the best outcomes and support the delivery of the highest standards of customer service across various channels including telephone, written, and face-to-face interactions. Provide adapted and specialist assistance to vulnerable customers, ensuring adherence to Treating Customers Fairly (TCF) and vulnerability principles to achieve positive outcomes. Assist with pre-need email and voicemail enquiries, providing timely and helpful responses to customer inquiries. What you will need? Excellent communication and interpersonal skills, with a genuine desire to help others. Strong problem-solving abilities, with the capacity to adapt to different situations and client needs. Ability to manage multiple tasks efficiently and prioritize workload effectively. Empathy, patience, and a compassionate approach to supporting clients, especially during challenging times. Previous experience in customer service or a similar role preferred. Why Join Us? Make a difference in the lives of others by providing compassionate care and support during difficult times. Benefit from ongoing training and development opportunities to enhance your skills and knowledge. Join a supportive team where collaboration and teamwork are valued, and where your contributions are appreciated. Explore opportunities for career advancement and personal growth within our organisation. The Details: This is a full-time, permanent position, working 38.75 hours per week. Shifts are structured to cover our core working hours between 9am - 6pm Monday - Friday. Saturday cover (9am - 12pm) is required and you typically work 1 in every 5. Your time is paid back in lieu. This role will be on-site 5 days a week based at our Head Office at King Edwards Court, Sutton Coldfield. If you're ready to embark on a rewarding career where you can make a positive impact every day, we want to hear from you! Join us in providing compassionate care and support to families in their time of need. Apply now to become a Customer Experience Consultant at Dignity Funerals! What are the next steps? To be considered for this role, please submit your application via the 'apply' button, where a member of our Talent Team will review your application. Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process. Equality, Diversity and Inclusion Statement Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Job ID: AWS EMEA SARL (UK Branch) Amazon Web Services (AWS) is seeking an experienced Prototyping Engagement Manager (PEM) to lead the end-to-end lifecycle of developing prototypes with AWS customers in the UK and Ireland. This role is part of the AWS EMEA PACE (Prototyping & Customer Engineering) team and will work closely with sales and solutions architecture leadership to identify high-priority customer prototyping opportunities, qualify, scope, and manage these opportunities. PEM works in partnership with Prototyping Architects (PA) to manage & deliver prototyping engagements primary focusing on Generative AI, Data Analytics, Modernization & Edge/IoT. The role is based in London and will might require regular travel within UK and Ireland, as well as occasional travel in EMEA. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Key job responsibilities - Proactively identify customer prototyping opportunities working in close collaboration AWS account teams. PEMs dive deep to understand the customer's business as well as their technical architecture to identify opportunities or gaps that require use of emerging technology. - Work with go-to-market stakeholders in UKI (country leadership, account teams ) to develop a healthy pipeline of high impact prototyping opportunities - Establish the scope and define a working setup in collaboration with technical as well as business stakeholders of a prototype. Dive deep with selected customers to ensure positive long term returns of prototyping investments for customers and Amazon - Lead the design and execution of prototypes with prototyping architects, account teams and other stakeholders - Help customers structure their technical and organizational resources to ensure maximum benefits from adoption or leverage of the AWS cloud - Develop extensive executive and senior technical relationships within client organizations; being viewed as a trusted advisor for innovation and cloud technology - Capture learnings as well as customer feedback from engagements and drive those learnings into the wider organization to improve services and products. - Support the development of reusable assets and other artefacts leveraging the outcomes from prototypes About the team The AWS Prototyping and Customer Engineering (PACE) team offers a direct customer engagement program, working with customer development teams over a number of weeks, to help accelerate the design and delivery of pre-agreed and representative use cases from their roadmap. Over the course of an engagement, PACE delivers tailored co-development sessions, aligned to the customer team's specific enablement needs, with a focus on building cloud-native workloads. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Experience in technical program management working directly with software engineering teams - Experience managing cross-functional programs and release schedules - Experience building and evaluating system-level technical design - Experience developing and executing/delivering product and technical roadmaps - Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules PREFERRED QUALIFICATIONS - Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Posted: April 11, 2024 (Updated about 3 hours ago) Posted: April 3, 2024 (Updated 1 day ago) Posted: April 11, 2024 (Updated 1 day ago) Posted: April 15, 2024 (Updated 1 day ago) Posted: March 25, 2024 (Updated 1 day ago) Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.
May 15, 2024
Full time
Job ID: AWS EMEA SARL (UK Branch) Amazon Web Services (AWS) is seeking an experienced Prototyping Engagement Manager (PEM) to lead the end-to-end lifecycle of developing prototypes with AWS customers in the UK and Ireland. This role is part of the AWS EMEA PACE (Prototyping & Customer Engineering) team and will work closely with sales and solutions architecture leadership to identify high-priority customer prototyping opportunities, qualify, scope, and manage these opportunities. PEM works in partnership with Prototyping Architects (PA) to manage & deliver prototyping engagements primary focusing on Generative AI, Data Analytics, Modernization & Edge/IoT. The role is based in London and will might require regular travel within UK and Ireland, as well as occasional travel in EMEA. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Key job responsibilities - Proactively identify customer prototyping opportunities working in close collaboration AWS account teams. PEMs dive deep to understand the customer's business as well as their technical architecture to identify opportunities or gaps that require use of emerging technology. - Work with go-to-market stakeholders in UKI (country leadership, account teams ) to develop a healthy pipeline of high impact prototyping opportunities - Establish the scope and define a working setup in collaboration with technical as well as business stakeholders of a prototype. Dive deep with selected customers to ensure positive long term returns of prototyping investments for customers and Amazon - Lead the design and execution of prototypes with prototyping architects, account teams and other stakeholders - Help customers structure their technical and organizational resources to ensure maximum benefits from adoption or leverage of the AWS cloud - Develop extensive executive and senior technical relationships within client organizations; being viewed as a trusted advisor for innovation and cloud technology - Capture learnings as well as customer feedback from engagements and drive those learnings into the wider organization to improve services and products. - Support the development of reusable assets and other artefacts leveraging the outcomes from prototypes About the team The AWS Prototyping and Customer Engineering (PACE) team offers a direct customer engagement program, working with customer development teams over a number of weeks, to help accelerate the design and delivery of pre-agreed and representative use cases from their roadmap. Over the course of an engagement, PACE delivers tailored co-development sessions, aligned to the customer team's specific enablement needs, with a focus on building cloud-native workloads. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Experience in technical program management working directly with software engineering teams - Experience managing cross-functional programs and release schedules - Experience building and evaluating system-level technical design - Experience developing and executing/delivering product and technical roadmaps - Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules PREFERRED QUALIFICATIONS - Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:). Posted: April 11, 2024 (Updated about 3 hours ago) Posted: April 3, 2024 (Updated 1 day ago) Posted: April 11, 2024 (Updated 1 day ago) Posted: April 15, 2024 (Updated 1 day ago) Posted: March 25, 2024 (Updated 1 day ago) Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.
Just Recruitment is working with a growing organisation based on the outskirts of Halstead, they are looking for a 'Customer Service Supervisor' to join their client focused team. The key purpose of the role is to be the main point of contact for all client communication, and to be responsible for the delivery of exceptional levels of customer care. Key duties include: Answering and directing telephone calls Answering emails Meeting and greeting site visitors Assisting with the onboarding of our new clients, working closely with the Management team Support our managers to build and maintain the client relationship Support the Management team, with customer service issues, aiming for successful resolution through liaison with all department managers and clients To support the management team, manage client expectations of our capabilities, including actual and potential service achievement Assist the Management team with new client campaigns and procedures to ensure successful implementation and delivery Processing daily system errors Providing software templates to our clients Updating rates on our software Escalating issues to the relevant managers Taking responsibility for complex queries Requirements for this role: Previous experience working in an office or customer-service based role Excellent customer service Excellent verbal and written communication Excellent organisational skills Ability to use Microsoft Word and emails Ability to demonstrate a high level of professionalism, integrity, and commitment Ability to maintain accurate records and file notes Strong administration and organisational skills Ability to manage conflicting priorities, calmly and pragmatically To be considered for this role, you must have access to your own transport due to company location - you must also have a proven background in a customer service based role. Working hours are Monday to Friday 08:30 - 17:30pm
May 15, 2024
Full time
Just Recruitment is working with a growing organisation based on the outskirts of Halstead, they are looking for a 'Customer Service Supervisor' to join their client focused team. The key purpose of the role is to be the main point of contact for all client communication, and to be responsible for the delivery of exceptional levels of customer care. Key duties include: Answering and directing telephone calls Answering emails Meeting and greeting site visitors Assisting with the onboarding of our new clients, working closely with the Management team Support our managers to build and maintain the client relationship Support the Management team, with customer service issues, aiming for successful resolution through liaison with all department managers and clients To support the management team, manage client expectations of our capabilities, including actual and potential service achievement Assist the Management team with new client campaigns and procedures to ensure successful implementation and delivery Processing daily system errors Providing software templates to our clients Updating rates on our software Escalating issues to the relevant managers Taking responsibility for complex queries Requirements for this role: Previous experience working in an office or customer-service based role Excellent customer service Excellent verbal and written communication Excellent organisational skills Ability to use Microsoft Word and emails Ability to demonstrate a high level of professionalism, integrity, and commitment Ability to maintain accurate records and file notes Strong administration and organisational skills Ability to manage conflicting priorities, calmly and pragmatically To be considered for this role, you must have access to your own transport due to company location - you must also have a proven background in a customer service based role. Working hours are Monday to Friday 08:30 - 17:30pm
About Sisko Group Sisko Group is a new and expanding people business focused in the Energy and Utilities sectors. It provides recruitment and advanced workforce solutions to its clients both in the UK and abroad. Due to its continued growth Sisko Group now require additional support with progressing additional business and candidate resourcing. The role will offer full training and as one of the initial hires attached to this period of growth, offers fantastic opportunities for the right candidate to build a successful career within recruitment and workforce solution delivery. Job Description Reporting to one of the Senior Managers this will be a key position with the real potential for growth within the business. Day to day the successful candidate will be expected to be: Developing additional business and building your own desk Resourcing and recruiting new candidates for active contracts Sourcing and selecting candidates Networking and advertising to potential candidates Identifying skills to match appropriately with vacancies Negotiating candidate contracts and new starter packs Dealing with general queries relating to contracts, pay, logistics etc Interviewing candidates via telephone and remote interviews Supporting and managing the workforce onboarding process for one to two key clients Inputting to company CRM Assisting Sisko Directors with development of the business s operations Key Skills & Experience Required Some recruitment, sales, customer service or other relevant experience Outgoing personality with ability to convers at multiple levels Ambition to grow skills and progress within the company Driven and resourceful individual able to think on your feet. Package Basic Salary £21,000 - £24,000 + Commission Realistic OTE year 1 of £33,725 + Year 2 £40k + An attractive package is available for the right candidate including a leading basic salary and a an attractive commission structure designed to reward high achievers and attract the best trainees to the business Benefits: Company events Monthly well-being day Private medical insurance Company pension Free parking Referral programme Store discount Schedule: Monday to Friday Supplemental pay types: Bonus scheme Commission pay Performance bonus
May 15, 2024
Full time
About Sisko Group Sisko Group is a new and expanding people business focused in the Energy and Utilities sectors. It provides recruitment and advanced workforce solutions to its clients both in the UK and abroad. Due to its continued growth Sisko Group now require additional support with progressing additional business and candidate resourcing. The role will offer full training and as one of the initial hires attached to this period of growth, offers fantastic opportunities for the right candidate to build a successful career within recruitment and workforce solution delivery. Job Description Reporting to one of the Senior Managers this will be a key position with the real potential for growth within the business. Day to day the successful candidate will be expected to be: Developing additional business and building your own desk Resourcing and recruiting new candidates for active contracts Sourcing and selecting candidates Networking and advertising to potential candidates Identifying skills to match appropriately with vacancies Negotiating candidate contracts and new starter packs Dealing with general queries relating to contracts, pay, logistics etc Interviewing candidates via telephone and remote interviews Supporting and managing the workforce onboarding process for one to two key clients Inputting to company CRM Assisting Sisko Directors with development of the business s operations Key Skills & Experience Required Some recruitment, sales, customer service or other relevant experience Outgoing personality with ability to convers at multiple levels Ambition to grow skills and progress within the company Driven and resourceful individual able to think on your feet. Package Basic Salary £21,000 - £24,000 + Commission Realistic OTE year 1 of £33,725 + Year 2 £40k + An attractive package is available for the right candidate including a leading basic salary and a an attractive commission structure designed to reward high achievers and attract the best trainees to the business Benefits: Company events Monthly well-being day Private medical insurance Company pension Free parking Referral programme Store discount Schedule: Monday to Friday Supplemental pay types: Bonus scheme Commission pay Performance bonus
Sales Executive, Farnborough, Contract, Competitive hourly rate Hays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business. Hays are recruiting for an exciting opportunity for a Sales Executive to join our client on an ongoing long-term temporary assignment for an approximate duration of 12 months. Location: Farnborough, UK. (Candidates should be based within a reasonable commute) Assignment type: 12 months rolling contract where you will be engaged via Hays Working environment: Hybrid working is an option after training (2 days in office and 3 days at home) Hours per week: 37.5 Pay type: 27K - 29K We have an exciting opportunity for a Car & LCV Sales Executive. As a Sales Executive you will contribute to our award-winning business based in Farnborough. Responsibilities Managing a portfolio of existing Alphabet customers for their car & LCV quote to order requirements. Communicating accurate quotations to customers, responding appropriately to competitive comparisons and negotiating margin rates to win business (following the appropriate procedures). Validating, managing and ensuring accurate documentation received and processed for accurate vehicle orders. Responsible for ensuring that complex quotations and orders for high-value LCV's are compiled accurately and fit for customer purposes, with duty of care requirements considered and with the responsibility to adjust residual values according to the Alphabet Conversion Matrix. Able to build and develop strong external relationships with our Preferred Dealer Network and LCV Supplier Network to ensure excellent service delivery to Alphabet customers. Managing all renewals in accordance with the customer's car policy, through Alphabet renewal reporting and proactive outbound calling with a 'phone first' approach. Use both Late Hire and SMR overspend reporting, reducing the volume of vehicles on contract and utilising this opportunity to formally extend contracts Identify, develop and support the Corporate Sales Managers, Account Managers and Public Sector Specialists with: Potential new business opportunities and referrals from the existing customer base. Improving penetration of ancillary products. Guide customer credit reviews and manufacturer terms to ensure we proactively manage the expiry date and information required. Provide support to the Corporate Sales and Account Managers on prospect or indicative pricing for new or existing customers. Provide professional and efficient phone service to internal/external customers. Use product and process knowledge to progress requests, make recommendations and promote additional services. Achieve first call resolution at every opportunity. Work within given SLAs. Skills & Experience Previous experience in Sales and/or Customer Service is essential. Previous experience in the Automotive or Financial Services industry and knowledge of Light Commercial Vehicles is desirable. Self-motivated but also able to work well in a team with a proactive nature. Strong interpersonal and influencing skills. Ability to work under pressure and multitask. High attention to detail and accuracy. Self-motivated, organised and confident in taking the lead where required. Sales through service attitude with proficient telephony skills. Able to self-manage and identify escalation points. The ability to interact with a variety of people/departments at different levels. Capable of positive negotiation. Ability to accurately handle and understand numerical data for quote to order process and reporting purposes. Desire to expand commercial awareness. The ability to work with a variety of people within the company. What you'll get in return - 35 days holiday Hybrid working is available after the initial onboarding period. Pension On-site canteen Free parking What you need to do now - If you are self-motivated, have strong communication and problem-solving skills, then please apply, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 14, 2024
Contractor
Sales Executive, Farnborough, Contract, Competitive hourly rate Hays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business. Hays are recruiting for an exciting opportunity for a Sales Executive to join our client on an ongoing long-term temporary assignment for an approximate duration of 12 months. Location: Farnborough, UK. (Candidates should be based within a reasonable commute) Assignment type: 12 months rolling contract where you will be engaged via Hays Working environment: Hybrid working is an option after training (2 days in office and 3 days at home) Hours per week: 37.5 Pay type: 27K - 29K We have an exciting opportunity for a Car & LCV Sales Executive. As a Sales Executive you will contribute to our award-winning business based in Farnborough. Responsibilities Managing a portfolio of existing Alphabet customers for their car & LCV quote to order requirements. Communicating accurate quotations to customers, responding appropriately to competitive comparisons and negotiating margin rates to win business (following the appropriate procedures). Validating, managing and ensuring accurate documentation received and processed for accurate vehicle orders. Responsible for ensuring that complex quotations and orders for high-value LCV's are compiled accurately and fit for customer purposes, with duty of care requirements considered and with the responsibility to adjust residual values according to the Alphabet Conversion Matrix. Able to build and develop strong external relationships with our Preferred Dealer Network and LCV Supplier Network to ensure excellent service delivery to Alphabet customers. Managing all renewals in accordance with the customer's car policy, through Alphabet renewal reporting and proactive outbound calling with a 'phone first' approach. Use both Late Hire and SMR overspend reporting, reducing the volume of vehicles on contract and utilising this opportunity to formally extend contracts Identify, develop and support the Corporate Sales Managers, Account Managers and Public Sector Specialists with: Potential new business opportunities and referrals from the existing customer base. Improving penetration of ancillary products. Guide customer credit reviews and manufacturer terms to ensure we proactively manage the expiry date and information required. Provide support to the Corporate Sales and Account Managers on prospect or indicative pricing for new or existing customers. Provide professional and efficient phone service to internal/external customers. Use product and process knowledge to progress requests, make recommendations and promote additional services. Achieve first call resolution at every opportunity. Work within given SLAs. Skills & Experience Previous experience in Sales and/or Customer Service is essential. Previous experience in the Automotive or Financial Services industry and knowledge of Light Commercial Vehicles is desirable. Self-motivated but also able to work well in a team with a proactive nature. Strong interpersonal and influencing skills. Ability to work under pressure and multitask. High attention to detail and accuracy. Self-motivated, organised and confident in taking the lead where required. Sales through service attitude with proficient telephony skills. Able to self-manage and identify escalation points. The ability to interact with a variety of people/departments at different levels. Capable of positive negotiation. Ability to accurately handle and understand numerical data for quote to order process and reporting purposes. Desire to expand commercial awareness. The ability to work with a variety of people within the company. What you'll get in return - 35 days holiday Hybrid working is available after the initial onboarding period. Pension On-site canteen Free parking What you need to do now - If you are self-motivated, have strong communication and problem-solving skills, then please apply, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Ellis Mason have partnered exclusively with a highly credible business based in Bishops Stortford to help them find an ACCOUNT ADMINISTRATIVE ASSISTANT . This role is based within a small team that monitors the process of onboarding new customers and processing payments when the onboarding is complete. For the role of ACCOUNT ADMINISTRATIVE ASSISTANT , you will need to have some administration experience and must be able to use Microsoft packages Word, Excel and also Outlook- ideally from an office based environment. The ACCOUNT ADMINISTRATIVE ASSISTANT role is available immediately due to an internal promotion. THE SALARY & BENEFITS Salary circa £22,500-£25,000 per annum, dependent on experience. Monday to Friday office hours of 9 am - 5 pm on a permanent, full-time basis Support & training from an experienced manager. Modern, polished offices 20 days holiday plus 8 bank holidays Government pension scheme Free on-site parking THE JOB The main duties included within the role of the ACCOUNT ADMINISTRATIVE ASSISTANT , are: Managing two central inboxes, responding to people in a timely manner Ensuring that all documents are correctly completed and signed before paying out money Checking over finance agreements to ensure that the details are correct before they are sent to the client for signing Providing suppliers with updates Must have strong attention to detail to check through documents efficiently Marking newly received documents onto the internal system Liaising regularly with suppliers Completing product delivery checks via the phone and e-mail with customers Monitor the status of each deal on the system, ensuring it has been progressed to the correct stage
May 14, 2024
Full time
Ellis Mason have partnered exclusively with a highly credible business based in Bishops Stortford to help them find an ACCOUNT ADMINISTRATIVE ASSISTANT . This role is based within a small team that monitors the process of onboarding new customers and processing payments when the onboarding is complete. For the role of ACCOUNT ADMINISTRATIVE ASSISTANT , you will need to have some administration experience and must be able to use Microsoft packages Word, Excel and also Outlook- ideally from an office based environment. The ACCOUNT ADMINISTRATIVE ASSISTANT role is available immediately due to an internal promotion. THE SALARY & BENEFITS Salary circa £22,500-£25,000 per annum, dependent on experience. Monday to Friday office hours of 9 am - 5 pm on a permanent, full-time basis Support & training from an experienced manager. Modern, polished offices 20 days holiday plus 8 bank holidays Government pension scheme Free on-site parking THE JOB The main duties included within the role of the ACCOUNT ADMINISTRATIVE ASSISTANT , are: Managing two central inboxes, responding to people in a timely manner Ensuring that all documents are correctly completed and signed before paying out money Checking over finance agreements to ensure that the details are correct before they are sent to the client for signing Providing suppliers with updates Must have strong attention to detail to check through documents efficiently Marking newly received documents onto the internal system Liaising regularly with suppliers Completing product delivery checks via the phone and e-mail with customers Monitor the status of each deal on the system, ensuring it has been progressed to the correct stage
Talent Acquisition Lead - Retail page is loaded Talent Acquisition Lead - Retail Apply locations London time type Full time posted on Posted Yesterday job requisition id R From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Role overview Here at Howden, we are transforming the way we deliver recruiting services to our business. In this newly created Talent Acquisition Lead role, you can truly make a difference to our organisation. As part of the global recruitment team, you will provide highly visible and effective end to end recruitment solutions to find the best talent for our UK&I Retail business. Working with the locally embedded Talent Acquisition teams across Retail, you will ensure we're attracting and retaining the highest caliber of diverse talent to build the strategic capability we require as a business in the future, while embedding scalability into everything you do. This is a fantastic opportunity for someone looking to progress their career in an organisation where they can create real impact in a fast-moving and transformational business. Reporting to the HR Director for Howden UK&I Retail (and the Group Head of Talent Acquisition), this position is key to driving Retail consistent recruitment best practices and high-touch business partnering support as we look to embed and promote our enhanced recruitment model. The successful incumbent will bring with them prior experience in embedding consistent recruitment practices and hiring in a fast-paced environment. You will partner with the HR Director, the local Talent Acquisition teams, the HR Leads and other Centers of Expertise to deliver wider HR strategic initiatives and priorities. This a great opportunity for a progressive recruiter to join us on an exciting journey as we look to transform the way attract and hire the best talent across the globe. This role will also work closely with the HR Director, Group Head of Talent Acquisition and HR Leads to define the DEI strategy and framework for UKI Retail. Role Responsibilities Embed the recruitment model and plan across Howden UK&I Retail, driving direct hiring initiatives and demonstrating ROI continuously Spearhead new TA initiatives, in partnership with the Group TA COE, around emerging talent, DE&I early-careers, employer brand, onboarding, and others as they arise Collaborate with the Retail HR and TA teams to review and refine the hiring processes to build a more consistent and scalable talent acquisition model for UKI Retail Work with senior stakeholders to build the TA team brand and encourage hiring managers to engage with the in-house TA team at all levels In partnership with the HR Leads and local TA teams ensure a consistent and robust end-to-end recruitment process from initiation through to on-boarding and pre-hire across Retail. Be an employer brand ambassador for the group, delivering a first-class candidate experience at all stages of the recruitment process Work closely with the wider Retail TA & HR teams and line managers at all levels to ensure a detailed understanding of strategic hiring needs With the Retail TA 's teams, proactively build talent pipelines in line with hiring need and capability requirements Be an active contributor and influencer in the recruitment process, providing best practice advice to hiring managers, advising on appropriate selection methods, leading interviews and influencing decisions to ensure an inclusive hiring process Produce regular reports for the Retail HR Director, and local TAteams and wider business using a set of agreed upon recruitment metrics, including DEI hiring metrics. With the Retail TA teams, coach hiring managers to improve interviewing, assessment and selection competence while educating the wider business on the group's recruitment approach and challenging where appropriate Partner with the TA COE and Retail TA teams to create a preferred vendor list for hiring needs across the organization Key requirements Be an experienced senior recruiter with the ability to identify great talent - both for current and future roles Track record of implementing new hiring processes and procedures Ability to think strategically beyond the daily requirements i.e. support the HR Director and Group Head of Talent Acquisition on delivery of strategic initiatives and projects Be an enthusiastic and collaborative team player with a strong drive and ambition to create a positive work environment and to deliver results A demonstrable ability to manage various stakeholder groups and shifting priorities Outstanding communication and influencing skills Enjoy working in a fast-paced environment, being able to generate a quality pipeline of candidates under tight time constraints Be able to adapt your style, think on your feet and have a can-do mentality Ability to provide exceptional candidate experiences throughout the entire hiring process Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: • An employee-ownership model • Aligned external investors • The trust and integrity born of friendship • Expertise • Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. Permanent Similar Jobs (3) HRIS Analyst locations London time type Full time posted on Posted 30+ Days Ago Workday Reporting Analyst locations London time type Full time posted on Posted 30+ Days Ago Senior Reward Analyst locations London time type Full time posted on Posted 16 Days Ago In November 1994, David Howden founded a business that was literally the smallest insurance broker in the world. It had no clients and no track record. But it did have five things: Equity ownership - the people doing the business, owned the business A minority external investor with a long-term outlook A product specialty 3 friends (and a dog) A commitment to building a business with independence enshrined in its fabric Today, the business has a global footprint of more than 14,500 employees in 50 countries spanning Europe, the Middle East and Africa, Asia Pacific and the Americas. For the FY22 our Group's organic growth was 19%, our revenue exceeds (USD) $2bn, and we handle $30bn in written premiums for clients. Howden Group is an independent, global insurance group headquartered outside North America, comprising: Want to see what kind of organisation Howden Group is? Click here to learn about what makes us who we are.
May 14, 2024
Full time
Talent Acquisition Lead - Retail page is loaded Talent Acquisition Lead - Retail Apply locations London time type Full time posted on Posted Yesterday job requisition id R From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Role overview Here at Howden, we are transforming the way we deliver recruiting services to our business. In this newly created Talent Acquisition Lead role, you can truly make a difference to our organisation. As part of the global recruitment team, you will provide highly visible and effective end to end recruitment solutions to find the best talent for our UK&I Retail business. Working with the locally embedded Talent Acquisition teams across Retail, you will ensure we're attracting and retaining the highest caliber of diverse talent to build the strategic capability we require as a business in the future, while embedding scalability into everything you do. This is a fantastic opportunity for someone looking to progress their career in an organisation where they can create real impact in a fast-moving and transformational business. Reporting to the HR Director for Howden UK&I Retail (and the Group Head of Talent Acquisition), this position is key to driving Retail consistent recruitment best practices and high-touch business partnering support as we look to embed and promote our enhanced recruitment model. The successful incumbent will bring with them prior experience in embedding consistent recruitment practices and hiring in a fast-paced environment. You will partner with the HR Director, the local Talent Acquisition teams, the HR Leads and other Centers of Expertise to deliver wider HR strategic initiatives and priorities. This a great opportunity for a progressive recruiter to join us on an exciting journey as we look to transform the way attract and hire the best talent across the globe. This role will also work closely with the HR Director, Group Head of Talent Acquisition and HR Leads to define the DEI strategy and framework for UKI Retail. Role Responsibilities Embed the recruitment model and plan across Howden UK&I Retail, driving direct hiring initiatives and demonstrating ROI continuously Spearhead new TA initiatives, in partnership with the Group TA COE, around emerging talent, DE&I early-careers, employer brand, onboarding, and others as they arise Collaborate with the Retail HR and TA teams to review and refine the hiring processes to build a more consistent and scalable talent acquisition model for UKI Retail Work with senior stakeholders to build the TA team brand and encourage hiring managers to engage with the in-house TA team at all levels In partnership with the HR Leads and local TA teams ensure a consistent and robust end-to-end recruitment process from initiation through to on-boarding and pre-hire across Retail. Be an employer brand ambassador for the group, delivering a first-class candidate experience at all stages of the recruitment process Work closely with the wider Retail TA & HR teams and line managers at all levels to ensure a detailed understanding of strategic hiring needs With the Retail TA 's teams, proactively build talent pipelines in line with hiring need and capability requirements Be an active contributor and influencer in the recruitment process, providing best practice advice to hiring managers, advising on appropriate selection methods, leading interviews and influencing decisions to ensure an inclusive hiring process Produce regular reports for the Retail HR Director, and local TAteams and wider business using a set of agreed upon recruitment metrics, including DEI hiring metrics. With the Retail TA teams, coach hiring managers to improve interviewing, assessment and selection competence while educating the wider business on the group's recruitment approach and challenging where appropriate Partner with the TA COE and Retail TA teams to create a preferred vendor list for hiring needs across the organization Key requirements Be an experienced senior recruiter with the ability to identify great talent - both for current and future roles Track record of implementing new hiring processes and procedures Ability to think strategically beyond the daily requirements i.e. support the HR Director and Group Head of Talent Acquisition on delivery of strategic initiatives and projects Be an enthusiastic and collaborative team player with a strong drive and ambition to create a positive work environment and to deliver results A demonstrable ability to manage various stakeholder groups and shifting priorities Outstanding communication and influencing skills Enjoy working in a fast-paced environment, being able to generate a quality pipeline of candidates under tight time constraints Be able to adapt your style, think on your feet and have a can-do mentality Ability to provide exceptional candidate experiences throughout the entire hiring process Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: • An employee-ownership model • Aligned external investors • The trust and integrity born of friendship • Expertise • Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. Permanent Similar Jobs (3) HRIS Analyst locations London time type Full time posted on Posted 30+ Days Ago Workday Reporting Analyst locations London time type Full time posted on Posted 30+ Days Ago Senior Reward Analyst locations London time type Full time posted on Posted 16 Days Ago In November 1994, David Howden founded a business that was literally the smallest insurance broker in the world. It had no clients and no track record. But it did have five things: Equity ownership - the people doing the business, owned the business A minority external investor with a long-term outlook A product specialty 3 friends (and a dog) A commitment to building a business with independence enshrined in its fabric Today, the business has a global footprint of more than 14,500 employees in 50 countries spanning Europe, the Middle East and Africa, Asia Pacific and the Americas. For the FY22 our Group's organic growth was 19%, our revenue exceeds (USD) $2bn, and we handle $30bn in written premiums for clients. Howden Group is an independent, global insurance group headquartered outside North America, comprising: Want to see what kind of organisation Howden Group is? Click here to learn about what makes us who we are.
Deploy is building towards a world-class operation known for its reliability, delivery, and innovation. Going into our 15th year of trading, our vision is to become the go-to consultancy for infrastructure and technology recruitment and to positively impact the efficiency, safety, compliance, and working practices of projects globally across the Infrastructure and Technology sectors. We do this by strategically sourcing and matching niche, skilled individuals, designing quality solutions, and long-term collaboration. That is the What and How part. You are, of course, interested in the Why. Why should you keep reading on and apply to join the Deploy team? Well, for a start, we are independently owned, and everyone from the owner down is from a recruitment background and has come through the ranks from resourcer upwards. As an independently owned company, we can adapt quickly to opportunities. Deploy has a grown-up and mature attitude towards our team. We're considered consistent, practical and proactive. We're friendly and can have a laugh, but we take our job seriously, so we know when and where we can push the boundaries. We speak with respect to everyone we work with internally and externally. There is no such thing as a bad idea, and we don't know everything, so the more we can learn from and implement from those within, the better. We are continually investing in and improving our recruitment software. We want to improve our processes and ways of working to make it faster and easier for our clients and candidates to get results. Our tech stack includes Bullhorn, Source Breaker, LinkedIn Recruiter, Signal, 8x8, and Zoominfo. These are the core systems that work with others in our ecosystem. Our commission/bonus schemes are based not only on individual performance but also on the growth of the team and those around you, learning from your experience to enable them to serve the company better. The commission is also uncapped. We encourage learning and personal growth by attending and engaging with The Recruitment Network events. We look to upskill our people via the Apprenticeship route, which has no age limit and means what you learn can be used within the business. We actively support various charities and volunteer to raise awareness and much-needed funds. These include The Lighthouse Club Charity and MCR Pathways. As a team, we put on golf days, mentored students in schools, ran marathons and attended various charity functions. We encourage the group to engage and enjoy this while helping others. Job Description: We are seeking highly motivated and experienced Recruitment Account Managers to join our recruitment consultancy firm based in Welwyn Garden City (By the station). As an Account Manager, you will be responsible for sourcing and recruiting top-tier candidates for our clients in the Rail & Infrastructure markets. This includes Rail, Construction, data centres, and Utilities. Job Title: Recruitment Account Manager Skills: Proven experience as a recruitment account manager or a similar role within the recruitment industry. Experience in the development of key account business relationships Act as the point of contact for client requests and queries Regular site/service meetings with clients Generation of new business within existing business accounts In-depth knowledge of candidate sourcing techniques and strategies Familiarity with job boards, social media platforms, and professional networking sites for candidate attraction. Excellent communication skills, both written and verbal. Ability to work independently as well as collaboratively within a team environment. Proficiency in applicant tracking systems (ATS) or other recruitment software. Responsibilities: Daily account management of key accounts that includes creating and building effective relationships across a range of clients and verticals Arrange and attend client meetings. Such as forecast meetings, service meetings and site visits Manage end-to-end recruitment processes, including interview scheduling, offer negotiations, and onboarding activities Building candidate pipelines for future forecasted workloads Recruitment of talent through various channels such as job boards, databases, social media platforms, referrals, etc Screen resumes/candidate profiles to determine suitability for specific roles by evaluating their qualifications against client requirements. Conduct initial phone screenings/interviews with potential candidates to assess their skills, experience levels, and cultural fitment within the organisations they are being considered for. Collaborate closely with clients (internal teams & external hiring managers) to understand their hiring needs, job specifications, and organisational culture to deliver the best candidates for each vacancy. Stay updated with industry trends and market intelligence related to recruitment landscapes. Deploy - Plan, Supply and Deliver Safely. Job Types : Full-time, Permanent Salary: 22,000.00- 32,000.00 per year (DOE) Benefits: Life insurance Referral programme Relocation assistance Schedule: 8-hour shift Monday to Friday Supplemental pay types: Commission pay Ability to Commute : Welwyn Garden City (required) Ability to Relocate: Welwyn Garden City: Relocate before starting work (required) Work Location: In person
May 14, 2024
Full time
Deploy is building towards a world-class operation known for its reliability, delivery, and innovation. Going into our 15th year of trading, our vision is to become the go-to consultancy for infrastructure and technology recruitment and to positively impact the efficiency, safety, compliance, and working practices of projects globally across the Infrastructure and Technology sectors. We do this by strategically sourcing and matching niche, skilled individuals, designing quality solutions, and long-term collaboration. That is the What and How part. You are, of course, interested in the Why. Why should you keep reading on and apply to join the Deploy team? Well, for a start, we are independently owned, and everyone from the owner down is from a recruitment background and has come through the ranks from resourcer upwards. As an independently owned company, we can adapt quickly to opportunities. Deploy has a grown-up and mature attitude towards our team. We're considered consistent, practical and proactive. We're friendly and can have a laugh, but we take our job seriously, so we know when and where we can push the boundaries. We speak with respect to everyone we work with internally and externally. There is no such thing as a bad idea, and we don't know everything, so the more we can learn from and implement from those within, the better. We are continually investing in and improving our recruitment software. We want to improve our processes and ways of working to make it faster and easier for our clients and candidates to get results. Our tech stack includes Bullhorn, Source Breaker, LinkedIn Recruiter, Signal, 8x8, and Zoominfo. These are the core systems that work with others in our ecosystem. Our commission/bonus schemes are based not only on individual performance but also on the growth of the team and those around you, learning from your experience to enable them to serve the company better. The commission is also uncapped. We encourage learning and personal growth by attending and engaging with The Recruitment Network events. We look to upskill our people via the Apprenticeship route, which has no age limit and means what you learn can be used within the business. We actively support various charities and volunteer to raise awareness and much-needed funds. These include The Lighthouse Club Charity and MCR Pathways. As a team, we put on golf days, mentored students in schools, ran marathons and attended various charity functions. We encourage the group to engage and enjoy this while helping others. Job Description: We are seeking highly motivated and experienced Recruitment Account Managers to join our recruitment consultancy firm based in Welwyn Garden City (By the station). As an Account Manager, you will be responsible for sourcing and recruiting top-tier candidates for our clients in the Rail & Infrastructure markets. This includes Rail, Construction, data centres, and Utilities. Job Title: Recruitment Account Manager Skills: Proven experience as a recruitment account manager or a similar role within the recruitment industry. Experience in the development of key account business relationships Act as the point of contact for client requests and queries Regular site/service meetings with clients Generation of new business within existing business accounts In-depth knowledge of candidate sourcing techniques and strategies Familiarity with job boards, social media platforms, and professional networking sites for candidate attraction. Excellent communication skills, both written and verbal. Ability to work independently as well as collaboratively within a team environment. Proficiency in applicant tracking systems (ATS) or other recruitment software. Responsibilities: Daily account management of key accounts that includes creating and building effective relationships across a range of clients and verticals Arrange and attend client meetings. Such as forecast meetings, service meetings and site visits Manage end-to-end recruitment processes, including interview scheduling, offer negotiations, and onboarding activities Building candidate pipelines for future forecasted workloads Recruitment of talent through various channels such as job boards, databases, social media platforms, referrals, etc Screen resumes/candidate profiles to determine suitability for specific roles by evaluating their qualifications against client requirements. Conduct initial phone screenings/interviews with potential candidates to assess their skills, experience levels, and cultural fitment within the organisations they are being considered for. Collaborate closely with clients (internal teams & external hiring managers) to understand their hiring needs, job specifications, and organisational culture to deliver the best candidates for each vacancy. Stay updated with industry trends and market intelligence related to recruitment landscapes. Deploy - Plan, Supply and Deliver Safely. Job Types : Full-time, Permanent Salary: 22,000.00- 32,000.00 per year (DOE) Benefits: Life insurance Referral programme Relocation assistance Schedule: 8-hour shift Monday to Friday Supplemental pay types: Commission pay Ability to Commute : Welwyn Garden City (required) Ability to Relocate: Welwyn Garden City: Relocate before starting work (required) Work Location: In person
Learning & Development Manager - HR Division at GlobalData Plc Decode your future and choose a career in Learning & Development To support our rapid growth, we have recently introduced centralized learning and development function (L&D) within the HR department, equipping our employees with the tools they need to navigate the company and their roles and become even more well-rounded professionals. As a Learning & Development Manager you will provide intellectual and project support to drive the learning, growth, performance, and engagement of our teams. You will drive a culture of continuous professional development around GlobalData's values of courage, curiosity, collaboration, and all related behaviors. You must be comfortable and energized working with any level of employee or manager in all regions and have empathy for their growth, development, performance, and role in delivering the company's ambitious commercial goals. While you'll predominantly focus on all things related to your internal clients' learning and performance, you'll also have exposure to wider talent management, employee wellbeing, and diversity and inclusion initiatives. Key Responsibilities Learning design (curriculum and content): - Research and scope GlobalData's curriculum and content in collaboration with the head of L&D, managers, subject matter experts, product owners, and external vendors. - Ensure outputs align with best practice learning design principles and adult learning theory, providing coaching as necessary. - Collaborate with internal and external Subject Matter Experts to create comprehensive training agendas and materials, encompassing templates, non-specialist content, and visuals. - Manage the quality assurance process including obtaining stakeholder sign-off where relevant. - Deliver training in selected areas of expertise and facilitate sessions with the appropriate involvement of other learning specialists and stakeholders. Learner journey: - Assist the HR leadership team in developing and maintaining career architecture, KPIs, and competency frameworks. - Collaborate with the in-house talent acquisition team to support the global talent acquisition and assessment process. - Help define and assess talent, contributing to career development and talent management initiatives including specialist programs and academies. - Ensure smooth enrolment and onboarding for new starters in priority learning programs, producing learning resources, and delivering selected onboarding and induction sessions. - Work with talent acquisition, HR advisors and line managers to provide detailed role profiles, competency frameworks, performance milestones, and training paths. - Contribute to the development of centralized 'on-the-job' learning interventions and business improvement processes. Project and change management: - Own and deliver ad hoc tasks on L&D projects and initiatives as assigned by the Head of L&D. - Manage projects from inception to release, organizing key project meetings, developing project plans, defining budgets where relevant, and monitoring progress. - Identify and communicate risks, propose mitigating actions, schedule and manage resources, and provide regular communications to senior stakeholders. - Oversee the quality assurance process, obtain appropriate signoffs, complete project checklists, and perform required wrap-up procedures. - Prioritize work to meet agreed requirements in a cost-effective manner. - Create and contribute to the team's best practice and process guidance. Reporting and measurement: - Maintain a catalogue of formal sales learning support at GlobalData, tracking and reporting training participation. - Manage L&D email correspondence and support logistics for information and training sessions. - Communicate with external suppliers and occasional external speakers. These combined responsibilities reflect the comprehensive role of a Learning and Development Manager in overseeing learning design, project management, talent development, onboarding, curriculum creation, and administrative tasks. What We Look For - Charismatic, enthusiastic, and energized by the opportunity to help people perform to the best of their ability. - A creative and lateral thinker, especially in the context of content creation and promotion. - Systematic and organized with great attention to detail. - Confident, resilient, determined and calm, especially when faced with competing priorities and deadlines. - Adaptable, friendly, and considerate with the ability to communicate with multiple stakeholders across different geographies and cultures. - Hard-working and self-motivated, enjoying diverse tasks and early responsibility. - High fluency in written and spoken English, with an ability to add creative flair to copy. - Excellent Microsoft Excel and PowerPoint skills as well as an aptitude to develop new software skills. Essential experience - In overall service needs assessment, design, delivery, and evaluation techniques and frameworks. - With a range of engagement strategies/tools that can connect with hard-to-reach service users. - Using of a range of service delivery/L&D delivery methods and proficiency in using technology and digital tools for learning and knowledge management. - Using a Learning Platform (E.g Percipio, Degreed, Edcast or similar) and experience of an LXP implementation preferred. - Training delivery and facilitation. - Building a culture of learning within an organization. - Internal consulting skills including performance gap analysis or similar and strong stakeholder management skills. - Vendor management including contract management, sourcing, ongoing relationship management. - Managing learner campaigns. Desirable criteria - Experience of design and delivery of learning and development where formal L&D has not always been prioritised and/or where engagement with service users can be challenging. - Experience in leadership and management development - A desire to work for a business intelligence company, a passion for understanding the world, its industries, how they are changing and how things connect. We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, GlobalData is proud to be an Equal Opportunity Employer.GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
May 14, 2024
Full time
Learning & Development Manager - HR Division at GlobalData Plc Decode your future and choose a career in Learning & Development To support our rapid growth, we have recently introduced centralized learning and development function (L&D) within the HR department, equipping our employees with the tools they need to navigate the company and their roles and become even more well-rounded professionals. As a Learning & Development Manager you will provide intellectual and project support to drive the learning, growth, performance, and engagement of our teams. You will drive a culture of continuous professional development around GlobalData's values of courage, curiosity, collaboration, and all related behaviors. You must be comfortable and energized working with any level of employee or manager in all regions and have empathy for their growth, development, performance, and role in delivering the company's ambitious commercial goals. While you'll predominantly focus on all things related to your internal clients' learning and performance, you'll also have exposure to wider talent management, employee wellbeing, and diversity and inclusion initiatives. Key Responsibilities Learning design (curriculum and content): - Research and scope GlobalData's curriculum and content in collaboration with the head of L&D, managers, subject matter experts, product owners, and external vendors. - Ensure outputs align with best practice learning design principles and adult learning theory, providing coaching as necessary. - Collaborate with internal and external Subject Matter Experts to create comprehensive training agendas and materials, encompassing templates, non-specialist content, and visuals. - Manage the quality assurance process including obtaining stakeholder sign-off where relevant. - Deliver training in selected areas of expertise and facilitate sessions with the appropriate involvement of other learning specialists and stakeholders. Learner journey: - Assist the HR leadership team in developing and maintaining career architecture, KPIs, and competency frameworks. - Collaborate with the in-house talent acquisition team to support the global talent acquisition and assessment process. - Help define and assess talent, contributing to career development and talent management initiatives including specialist programs and academies. - Ensure smooth enrolment and onboarding for new starters in priority learning programs, producing learning resources, and delivering selected onboarding and induction sessions. - Work with talent acquisition, HR advisors and line managers to provide detailed role profiles, competency frameworks, performance milestones, and training paths. - Contribute to the development of centralized 'on-the-job' learning interventions and business improvement processes. Project and change management: - Own and deliver ad hoc tasks on L&D projects and initiatives as assigned by the Head of L&D. - Manage projects from inception to release, organizing key project meetings, developing project plans, defining budgets where relevant, and monitoring progress. - Identify and communicate risks, propose mitigating actions, schedule and manage resources, and provide regular communications to senior stakeholders. - Oversee the quality assurance process, obtain appropriate signoffs, complete project checklists, and perform required wrap-up procedures. - Prioritize work to meet agreed requirements in a cost-effective manner. - Create and contribute to the team's best practice and process guidance. Reporting and measurement: - Maintain a catalogue of formal sales learning support at GlobalData, tracking and reporting training participation. - Manage L&D email correspondence and support logistics for information and training sessions. - Communicate with external suppliers and occasional external speakers. These combined responsibilities reflect the comprehensive role of a Learning and Development Manager in overseeing learning design, project management, talent development, onboarding, curriculum creation, and administrative tasks. What We Look For - Charismatic, enthusiastic, and energized by the opportunity to help people perform to the best of their ability. - A creative and lateral thinker, especially in the context of content creation and promotion. - Systematic and organized with great attention to detail. - Confident, resilient, determined and calm, especially when faced with competing priorities and deadlines. - Adaptable, friendly, and considerate with the ability to communicate with multiple stakeholders across different geographies and cultures. - Hard-working and self-motivated, enjoying diverse tasks and early responsibility. - High fluency in written and spoken English, with an ability to add creative flair to copy. - Excellent Microsoft Excel and PowerPoint skills as well as an aptitude to develop new software skills. Essential experience - In overall service needs assessment, design, delivery, and evaluation techniques and frameworks. - With a range of engagement strategies/tools that can connect with hard-to-reach service users. - Using of a range of service delivery/L&D delivery methods and proficiency in using technology and digital tools for learning and knowledge management. - Using a Learning Platform (E.g Percipio, Degreed, Edcast or similar) and experience of an LXP implementation preferred. - Training delivery and facilitation. - Building a culture of learning within an organization. - Internal consulting skills including performance gap analysis or similar and strong stakeholder management skills. - Vendor management including contract management, sourcing, ongoing relationship management. - Managing learner campaigns. Desirable criteria - Experience of design and delivery of learning and development where formal L&D has not always been prioritised and/or where engagement with service users can be challenging. - Experience in leadership and management development - A desire to work for a business intelligence company, a passion for understanding the world, its industries, how they are changing and how things connect. We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, GlobalData is proud to be an Equal Opportunity Employer.GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.