Operations Manager Bristol Permanent Salary: £37,498.41 Hours: 45 Hours Benefits and perks: An impressive holiday allowance that rises in line with your years of service. Additional day off for your birthday so you can celebrate in style. Death in Service allowance to ensure your loved ones are provided for in the event of tragedy. Spend those crucial moments with your new-born baby with our enhanced Maternity and Paternity leave. Complimentary day of annual leave to cherish unmissable family moments - could be graduation, first day of school or moving home. Look after your wellbeing with access to a health and wellness program. Make the most of 'Medicash Perks at Work' - a tool for CitySprint colleagues to enjoy a variety of high-street discounts and rewards. Our ride to work scheme means you can keep fit while saving money - what's not to like?! Travel for cheaper withinterest free season ticket loans (available after a years' service) Who are we? CitySprint is on a Fast track to become the UK's leading courier services provider, with current market domination of the Same day service areas already. Through regular investment in our people, our service offering and our customer proposition, we are paving the way for courier services to be more intuitive, more capable, and more responsive to our customers' needs than ever before! Being this awesome takes a lot of hard work and commitment to our company values and vision. So naturally we need to secure top-notch talent to ensure we continue growing and improving every day. This is where YOU come in! CitySprint have an exciting opportunity for a Operations Manager in Bristol to support with the management and delivery of the commercial growth objectives across our business. You will be responsible for managing all day to day courier resources to maximise efficiencies across the network adhering to customer SLA's and Health and Safety parameters. Support the Service Centre Manager to create a KPI driven environment based on service and revenue. The main responsibilities within the Operations Manager role are: A successful Operations Manager manages the day-to-day resources within the Service Centre, supporting the Service Centre Manager to positively contribute to the success of the Service Centre through managing and optimising all resources Manage stakeholder relationships to ensure that CitySprint retains a positive commercial reputation. Actively manage, support and develop a team of Operations Controllers/ Coordinators to achieve the collective Service Centre success via regular 121's and objective and performance reviews. Ensures all in-house systems are updated accurately and in a timely manner e.g. CityTrak, X-Despatch 3, Salesforce Monitors the operational costs and allocation of resources to ensure optimisation of revenue and profit, and proactively seeks to identify new opportunities for maximisation Direct communications always relating to designated courier workload courteously and efficiently Proactively support growth through liaising with Account Management and Sales teams whilst implementing new business. Skills needed for an Operations manager: Full understanding of Service Centre operational processes A good Working knowledge of systems including CityTrak and X-Despatch 3 Ability to proactively advise clients and colleagues of business-critical information and updates Ability to reprioritise tasks/workload in line with changing business needs in a busy and time sensitive environment A clear understanding of commercial targets and performance Ability to deputize for the Service Centre Manager as required Demonstrates a strong customer orientation and builds successful/strong customer relationships to maintain retention Understands Service Centre KPI's & SLA's and how to positively influence success If the Operations Manager role sounds perfect for you, we really want to hear from you! The successful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check We do not require the assistance of agencies with this vacancy - thank you in advance
May 17, 2024
Full time
Operations Manager Bristol Permanent Salary: £37,498.41 Hours: 45 Hours Benefits and perks: An impressive holiday allowance that rises in line with your years of service. Additional day off for your birthday so you can celebrate in style. Death in Service allowance to ensure your loved ones are provided for in the event of tragedy. Spend those crucial moments with your new-born baby with our enhanced Maternity and Paternity leave. Complimentary day of annual leave to cherish unmissable family moments - could be graduation, first day of school or moving home. Look after your wellbeing with access to a health and wellness program. Make the most of 'Medicash Perks at Work' - a tool for CitySprint colleagues to enjoy a variety of high-street discounts and rewards. Our ride to work scheme means you can keep fit while saving money - what's not to like?! Travel for cheaper withinterest free season ticket loans (available after a years' service) Who are we? CitySprint is on a Fast track to become the UK's leading courier services provider, with current market domination of the Same day service areas already. Through regular investment in our people, our service offering and our customer proposition, we are paving the way for courier services to be more intuitive, more capable, and more responsive to our customers' needs than ever before! Being this awesome takes a lot of hard work and commitment to our company values and vision. So naturally we need to secure top-notch talent to ensure we continue growing and improving every day. This is where YOU come in! CitySprint have an exciting opportunity for a Operations Manager in Bristol to support with the management and delivery of the commercial growth objectives across our business. You will be responsible for managing all day to day courier resources to maximise efficiencies across the network adhering to customer SLA's and Health and Safety parameters. Support the Service Centre Manager to create a KPI driven environment based on service and revenue. The main responsibilities within the Operations Manager role are: A successful Operations Manager manages the day-to-day resources within the Service Centre, supporting the Service Centre Manager to positively contribute to the success of the Service Centre through managing and optimising all resources Manage stakeholder relationships to ensure that CitySprint retains a positive commercial reputation. Actively manage, support and develop a team of Operations Controllers/ Coordinators to achieve the collective Service Centre success via regular 121's and objective and performance reviews. Ensures all in-house systems are updated accurately and in a timely manner e.g. CityTrak, X-Despatch 3, Salesforce Monitors the operational costs and allocation of resources to ensure optimisation of revenue and profit, and proactively seeks to identify new opportunities for maximisation Direct communications always relating to designated courier workload courteously and efficiently Proactively support growth through liaising with Account Management and Sales teams whilst implementing new business. Skills needed for an Operations manager: Full understanding of Service Centre operational processes A good Working knowledge of systems including CityTrak and X-Despatch 3 Ability to proactively advise clients and colleagues of business-critical information and updates Ability to reprioritise tasks/workload in line with changing business needs in a busy and time sensitive environment A clear understanding of commercial targets and performance Ability to deputize for the Service Centre Manager as required Demonstrates a strong customer orientation and builds successful/strong customer relationships to maintain retention Understands Service Centre KPI's & SLA's and how to positively influence success If the Operations Manager role sounds perfect for you, we really want to hear from you! The successful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check We do not require the assistance of agencies with this vacancy - thank you in advance
Our client is a small business based in Trentham, due to their success, they are expanding and are seeking a Warehouse Administrator to join their team. This role will be working with the Warehouse Manager and supporting them with admin tasks. This company works across the UK, so you will assist in ensuring goods leave on time and get sent to customers across the UK. This role will also deal with customers and transport companies a very diverse role. J ob Description for the Warehouse Administrator role: Support the Warehouse Manager with administrative tasks Booking goods in and out and keeping stock sheets up to date Dealing with stock queries Booking transport and dealing with transport enquiries Sending out invoices to transport companies Dealing with any anomalies within delivery consignments Producing work orders and delivery notes For the Warehouse Administrator role, it would be good to see candidates with the following : Strong admin experience A good team player Someone who can work in a smaller team and help out where needed Good MS Office skills Someone who can work in a busy environment Multi-tasker Hours: Monday Friday 9:00 am 5:00 pm Salary: £ 24,000 Per Annum This role is commutable from Stone, Trentham, Stoke on Trent, Newcastle under Lyme, Cheadle, Uttoxeter The role would suit candidates with the following experience: Logistics admin, Logistics Coordinator, Despatch Administrator Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
May 17, 2024
Full time
Our client is a small business based in Trentham, due to their success, they are expanding and are seeking a Warehouse Administrator to join their team. This role will be working with the Warehouse Manager and supporting them with admin tasks. This company works across the UK, so you will assist in ensuring goods leave on time and get sent to customers across the UK. This role will also deal with customers and transport companies a very diverse role. J ob Description for the Warehouse Administrator role: Support the Warehouse Manager with administrative tasks Booking goods in and out and keeping stock sheets up to date Dealing with stock queries Booking transport and dealing with transport enquiries Sending out invoices to transport companies Dealing with any anomalies within delivery consignments Producing work orders and delivery notes For the Warehouse Administrator role, it would be good to see candidates with the following : Strong admin experience A good team player Someone who can work in a smaller team and help out where needed Good MS Office skills Someone who can work in a busy environment Multi-tasker Hours: Monday Friday 9:00 am 5:00 pm Salary: £ 24,000 Per Annum This role is commutable from Stone, Trentham, Stoke on Trent, Newcastle under Lyme, Cheadle, Uttoxeter The role would suit candidates with the following experience: Logistics admin, Logistics Coordinator, Despatch Administrator Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Pertemps Dudley West Brom Perms
West Bromwich, West Midlands
We are excited to be recruiting a Sales Order and Billing Coordinator to support a manufacturing company based in on the outskirts of Oldbury/West Bromwich. As the Sales Order and Billing Coordinator, you will be responsible for overseeing and managing the various Sales and Service orders whilst ensuring they are completed in a timely and accurate manner. Your role will provide essential support to the UK and Ireland Direct business in providing efficient and Proactive management of all orders and day-to-day core activities to drive exceptional results across the business. The main duties will be: Take full responsibility for the processing of all orders. Regularly review departmental progresses against strategic targets as well as focusing on streamlining processes, identifying any ideas for improvement or change Report on order book activity through regular management meetings when required and regularly update all key business stake holders i.e. invoicing status, management, freeze updates etc. Liaise day-to-day with all internal teams to ensure accuracy of billing. Provide an outstanding level of customer service. Assist in maintaining and building effective and profitable relationships with key customers, acting as an in-house point of contact working with the various departments. Maintain regular contact with customers to ensure a good working relationship. Support and assist the sales departments with website sales enquiries. Communicate to the customer and/or various departments, information related to product availability and delivery. Receive, process, progress and monitor purchase orders and to maintain data related to all orders and their status. Liaise with finance to confirm payments terms and to negate risk to the business. Obtain and maintain all shipping documents to comply with international trading procedures. Raise credits and arrange returns where applicable and forward paperwork to customer. Process Warranties and arrange for replacement items to be despatched to customer. Be responsible for identifying sales revenue risks/opportunities on a weekly basis to management teams. Pursue outstanding debt by telephone and written communication. Liaise with other departments to gain knowledge and understanding when problem solving. Deliver support to colleagues, working as a team providing cover for other team members when necessary. Any other duties deemed appropriate within the scope of the role and in-line with skills and experience. What We Are Looking For Experience in sales order processing and sales operations. Ability to work well under pressure and meet deadline Some with excellent communication, and interpersonal abilities. Someone who is proficient in using Microsoft Office Suite and customer relationship management (CRM) software. Someone with strong organisational and multitasking skills. Ability to work well in a team environment and independently as needed. In return we will provide full support and training and the opportunity to move into a hybrid working environment after successful probation is completed.
May 15, 2024
Full time
We are excited to be recruiting a Sales Order and Billing Coordinator to support a manufacturing company based in on the outskirts of Oldbury/West Bromwich. As the Sales Order and Billing Coordinator, you will be responsible for overseeing and managing the various Sales and Service orders whilst ensuring they are completed in a timely and accurate manner. Your role will provide essential support to the UK and Ireland Direct business in providing efficient and Proactive management of all orders and day-to-day core activities to drive exceptional results across the business. The main duties will be: Take full responsibility for the processing of all orders. Regularly review departmental progresses against strategic targets as well as focusing on streamlining processes, identifying any ideas for improvement or change Report on order book activity through regular management meetings when required and regularly update all key business stake holders i.e. invoicing status, management, freeze updates etc. Liaise day-to-day with all internal teams to ensure accuracy of billing. Provide an outstanding level of customer service. Assist in maintaining and building effective and profitable relationships with key customers, acting as an in-house point of contact working with the various departments. Maintain regular contact with customers to ensure a good working relationship. Support and assist the sales departments with website sales enquiries. Communicate to the customer and/or various departments, information related to product availability and delivery. Receive, process, progress and monitor purchase orders and to maintain data related to all orders and their status. Liaise with finance to confirm payments terms and to negate risk to the business. Obtain and maintain all shipping documents to comply with international trading procedures. Raise credits and arrange returns where applicable and forward paperwork to customer. Process Warranties and arrange for replacement items to be despatched to customer. Be responsible for identifying sales revenue risks/opportunities on a weekly basis to management teams. Pursue outstanding debt by telephone and written communication. Liaise with other departments to gain knowledge and understanding when problem solving. Deliver support to colleagues, working as a team providing cover for other team members when necessary. Any other duties deemed appropriate within the scope of the role and in-line with skills and experience. What We Are Looking For Experience in sales order processing and sales operations. Ability to work well under pressure and meet deadline Some with excellent communication, and interpersonal abilities. Someone who is proficient in using Microsoft Office Suite and customer relationship management (CRM) software. Someone with strong organisational and multitasking skills. Ability to work well in a team environment and independently as needed. In return we will provide full support and training and the opportunity to move into a hybrid working environment after successful probation is completed.
Our Thame based client is looking for a New Programmes Planner.The company is growing based on market-place success and new orders. This is a great opportunity to join their innovative team! Description Reporting to their New Programmes Manager, you will be a key member of the team. Your primary objective will be to work cross-functionally, to plan and to manage successful delivery of multiple projects from initial enquiry to the start of serial production. This role would suit a candidate with a good support and planning background, who is willing and able to take the initiative and to work with a degree of autonomy in a technical environment. Flexibility, determination and communication skills are more important than direct experience of the industry. Key Responsibilities Programme manage daily activities for assigned projects using established structure. Identify and manage internal and external deliverables. Co-ordinate across the customer and internal teams to ensure that commitments are fully understood, are delivered and that risks are identified and escalated in advance Order administration, including assisting with quotations and invoicing, as well as regular tasks such as raising Production Works Orders Manage & implement drawing changes on our internal system which includes creating and amending parts, Bills of Materials & Operations Liaise closely with all areas, including Engineering, Operations, Manufacturing and Despatch to ensure that targets are monitored, managed and met. Communicate effectively and professionally with Customers, Suppliers and colleagues. Skills & Experience Resilient nature, strong negotiation and influencing skills, able to build relationships across the business. Dynamic team player, enthusiastic and with a 'can-do' attitude. Flexibility to operate in a smaller company environment, where exact roles / job descriptions can vary from task to task on an 'as required' basis. Project management, order administration and expediting skills are all relevant Ability to work in a technical / production environment and a willingness to learn about the specific aircraft interior aspects of the role. No minimum experience requirements. The right individual with the clear desire and ability to contribute to a dynamic environment is more important than specific experience. Working Hours are 9am - 5pm Monday to Friday Salary depending on experience.
May 14, 2024
Full time
Our Thame based client is looking for a New Programmes Planner.The company is growing based on market-place success and new orders. This is a great opportunity to join their innovative team! Description Reporting to their New Programmes Manager, you will be a key member of the team. Your primary objective will be to work cross-functionally, to plan and to manage successful delivery of multiple projects from initial enquiry to the start of serial production. This role would suit a candidate with a good support and planning background, who is willing and able to take the initiative and to work with a degree of autonomy in a technical environment. Flexibility, determination and communication skills are more important than direct experience of the industry. Key Responsibilities Programme manage daily activities for assigned projects using established structure. Identify and manage internal and external deliverables. Co-ordinate across the customer and internal teams to ensure that commitments are fully understood, are delivered and that risks are identified and escalated in advance Order administration, including assisting with quotations and invoicing, as well as regular tasks such as raising Production Works Orders Manage & implement drawing changes on our internal system which includes creating and amending parts, Bills of Materials & Operations Liaise closely with all areas, including Engineering, Operations, Manufacturing and Despatch to ensure that targets are monitored, managed and met. Communicate effectively and professionally with Customers, Suppliers and colleagues. Skills & Experience Resilient nature, strong negotiation and influencing skills, able to build relationships across the business. Dynamic team player, enthusiastic and with a 'can-do' attitude. Flexibility to operate in a smaller company environment, where exact roles / job descriptions can vary from task to task on an 'as required' basis. Project management, order administration and expediting skills are all relevant Ability to work in a technical / production environment and a willingness to learn about the specific aircraft interior aspects of the role. No minimum experience requirements. The right individual with the clear desire and ability to contribute to a dynamic environment is more important than specific experience. Working Hours are 9am - 5pm Monday to Friday Salary depending on experience.
Role: Despatch Coordinator Location: Worcester WR4 Working hours: 14:00 - 22:00 (static) Salary: 27.081 / annum 13/hour Contract type: Permanent MAIN TASK & KEY RESPONSIBILITIES Picking : Ensure all warehouse shipments are batched using the correct shipping methods and picks are created. Sign off and investigate any nil stocks reporting significant discrepancies to the Warehouse Manager, ensuring picking is performed using the fastest route. Despatch : Resolving any failed shipments, dispatch these orders manually if necessary. Check system to ensure all orders have been processed. Any fraud checks, address issues etc are to be reported to Customer Services for assistance/approval. Great attention to detail as accuracy is essential in this role Issuing staff workloads and ensuring that all tasks align with the shift managers instructions. Supervision of warehouse personnel, to ensure the smooth running of the order dispatch operation. Including training and performance management To ensure that productivity levels and efficiencies in the warehouse operations are achieved. To motivate and inspire the team by developing team spirit and potential to maximize team performance. Maintain a high level of quality & accuracy regarding order dispatch. Ensure that Targets are achieved. Collaborate with other departments to ensure timely order fulfilment and inventory control. Implement and enforce health and safety protocols to maintain a safe working environment. PERSONAL SKILLS REQUIRED Proven experience in a warehouse/distribution environment. Strong leadership skills with the ability to effectively supervise a team. Effective communication skills. Computer literate, proficient with email and spreadsheets, experienced in warehouse data systems Demonstrable problem solving abilities and Quality awareness. Able to work within a fast past environment to ensure company requirements are consistently met. Strong organisation skills and time management. Able to work independently and as part of a team. If you would like to be considered for the role, please click "APPLY".
May 14, 2024
Full time
Role: Despatch Coordinator Location: Worcester WR4 Working hours: 14:00 - 22:00 (static) Salary: 27.081 / annum 13/hour Contract type: Permanent MAIN TASK & KEY RESPONSIBILITIES Picking : Ensure all warehouse shipments are batched using the correct shipping methods and picks are created. Sign off and investigate any nil stocks reporting significant discrepancies to the Warehouse Manager, ensuring picking is performed using the fastest route. Despatch : Resolving any failed shipments, dispatch these orders manually if necessary. Check system to ensure all orders have been processed. Any fraud checks, address issues etc are to be reported to Customer Services for assistance/approval. Great attention to detail as accuracy is essential in this role Issuing staff workloads and ensuring that all tasks align with the shift managers instructions. Supervision of warehouse personnel, to ensure the smooth running of the order dispatch operation. Including training and performance management To ensure that productivity levels and efficiencies in the warehouse operations are achieved. To motivate and inspire the team by developing team spirit and potential to maximize team performance. Maintain a high level of quality & accuracy regarding order dispatch. Ensure that Targets are achieved. Collaborate with other departments to ensure timely order fulfilment and inventory control. Implement and enforce health and safety protocols to maintain a safe working environment. PERSONAL SKILLS REQUIRED Proven experience in a warehouse/distribution environment. Strong leadership skills with the ability to effectively supervise a team. Effective communication skills. Computer literate, proficient with email and spreadsheets, experienced in warehouse data systems Demonstrable problem solving abilities and Quality awareness. Able to work within a fast past environment to ensure company requirements are consistently met. Strong organisation skills and time management. Able to work independently and as part of a team. If you would like to be considered for the role, please click "APPLY".
Shipping and Logistics Administrator To assist the Shipping Coordinator in all the company shipping & logistic requirements throughout the UK and overseas locations. Being involved in and organising the movements relating to the distribution and rental inventory acquisition operations, time critical courier requirements and imports/exports administration with the support of Third-Party Logistic Suppliers. Ensure and maintain the rental asset tracking system is accurately updated with data needed for shipping such as commodity codes, values, weights and dimensions etc. Main duties will include: Assist with the development of shipping templates, accurate archiving of commercial invoices, Temporary Movements, Licences and ATA Carnet information etc. Be flexible to working as part of a growing team to facilitate inter-company shipments and establish best shipping practices. To collate, prepare and package shipments correctly for transport, with the support of the Equipment departmental teams. To track and circulate regular consignment updates to appropriate individuals/teams. To react in a timely manner to urgent requests for couriers and parcel services so we meet and exceed customers fast paced demands. Understand obtaining pricing, service expectations, quoting and purchase order processes for reconciling costs and invoices, updating the supplier Shipment Tracker. Ensure all consignments are packaged and despatched with the correct accompanying paperwork and permissions. To work with the inventory and receiving teams to update our transport software (Optrax), check incoming shipments from third parties. Work with the inventory & goods in team to ensure products that need to be added to UK rental inventory are received in an accurate and timely manner. Work with others in future equipment depots and locations to ensure inter-company transfer of assets is reflected quickly and accurately on the RT Pro database. Personal specification Will be able to learn the inventory tracking system RT Pro and other company software(s). Be able to work and build stable relationships with suppliers and resources such as the Government website to get accurate commodity codes and product information. Previous of experience of overseas movements, temporary imports/exports and customs declarations would be an advantage. Must be IT literate with a good understanding of Microsoft Office programmes. Knowledge of advanced MS Excel methods would be an advantage. Must be able to confidently communicate with internal stakeholders when receiving instructions and giving advice. Must be able to clearly produce reports to the sales and finance teams showing status of placed shipping requests. To be able to work under pressure to rapidly changing deadlines. Must be able to work evenings and weekends if required. This person will be self-motivating and organised with the ability to plan workload, keep track of multiple jobs while working as part of a larger team to meet the internal & customer requirements. Additional considerations You must be available to work a 40-hour week on a roster basis between the hours of 07:00 to 20:00 Monday to Friday. Some additional weekend and evening working will be required. Working as part of the wider warehouse team, if needed to cover absences, high workloads and unforeseen circumstances. Weekend and extended hours working is required as the business demands. We work to a highly skilled clientele who demand high levels of service and response.
May 14, 2024
Full time
Shipping and Logistics Administrator To assist the Shipping Coordinator in all the company shipping & logistic requirements throughout the UK and overseas locations. Being involved in and organising the movements relating to the distribution and rental inventory acquisition operations, time critical courier requirements and imports/exports administration with the support of Third-Party Logistic Suppliers. Ensure and maintain the rental asset tracking system is accurately updated with data needed for shipping such as commodity codes, values, weights and dimensions etc. Main duties will include: Assist with the development of shipping templates, accurate archiving of commercial invoices, Temporary Movements, Licences and ATA Carnet information etc. Be flexible to working as part of a growing team to facilitate inter-company shipments and establish best shipping practices. To collate, prepare and package shipments correctly for transport, with the support of the Equipment departmental teams. To track and circulate regular consignment updates to appropriate individuals/teams. To react in a timely manner to urgent requests for couriers and parcel services so we meet and exceed customers fast paced demands. Understand obtaining pricing, service expectations, quoting and purchase order processes for reconciling costs and invoices, updating the supplier Shipment Tracker. Ensure all consignments are packaged and despatched with the correct accompanying paperwork and permissions. To work with the inventory and receiving teams to update our transport software (Optrax), check incoming shipments from third parties. Work with the inventory & goods in team to ensure products that need to be added to UK rental inventory are received in an accurate and timely manner. Work with others in future equipment depots and locations to ensure inter-company transfer of assets is reflected quickly and accurately on the RT Pro database. Personal specification Will be able to learn the inventory tracking system RT Pro and other company software(s). Be able to work and build stable relationships with suppliers and resources such as the Government website to get accurate commodity codes and product information. Previous of experience of overseas movements, temporary imports/exports and customs declarations would be an advantage. Must be IT literate with a good understanding of Microsoft Office programmes. Knowledge of advanced MS Excel methods would be an advantage. Must be able to confidently communicate with internal stakeholders when receiving instructions and giving advice. Must be able to clearly produce reports to the sales and finance teams showing status of placed shipping requests. To be able to work under pressure to rapidly changing deadlines. Must be able to work evenings and weekends if required. This person will be self-motivating and organised with the ability to plan workload, keep track of multiple jobs while working as part of a larger team to meet the internal & customer requirements. Additional considerations You must be available to work a 40-hour week on a roster basis between the hours of 07:00 to 20:00 Monday to Friday. Some additional weekend and evening working will be required. Working as part of the wider warehouse team, if needed to cover absences, high workloads and unforeseen circumstances. Weekend and extended hours working is required as the business demands. We work to a highly skilled clientele who demand high levels of service and response.
At Terraplas, we have an exciting opportunity for a dynamic Sales and Logistics Executive to join our growing team. If you have 3-5 years' experience of sales, export, import, and shipping within a manufacturing setting, we'd love to hear from you - apply online today! Sales and Logistics ExecutiveStockport, SK1 2AE with Hybrid working Full time, permanent £30,000 - £35,000 per annum Full driving licence and passport required Please Note: Applicants must be authorised to work in the UK Terraplas, the world's No.1 for Turf Protection, is seeking a motivated individual to join our team as a Sales and Logistics Executive. We have been at the forefront of developing and manufacturing temporary flooring systems for over 30 years, ensuring high-quality stadium turf remains intact during large-scale events. As the original innovator of turf protection techniques, we have a proven track record of success, with renowned venues, including Wembley Stadium, placing their trust in our expertise. Benefits: Hybrid working Bonus scheme Competitive company pension contribution Healthcare cashback scheme Wellbeing incentive Cycle to work scheme Computer scheme 25 days holiday + 8 bank holidays Death in service About the Role: You will be responsible and accountable for the company's Sales, Planning, Procurement and Global Shipping Activities (UK, Export and Import). The shipping element of this role will be supported by the Shipping Team within Hughes Safety Showers Ltd. Key Responsibilities: Respond to online and phone inquiries, calculate costs, produce quotations, and assist with sales inquiries Manage Salesforce Leads and Opportunities, liaise with Distributors, Partners, and Rental associates for quotations and product support Support management of the Terraplas Customer Inbox and obtain same-day freight quotes. Assist Business Manager with production planning, scheduling, reporting, and stock management Coordinate purchase orders, material lead-times, goods receipts, despatches, and stock takes Coordinate loading activities with sub-manufacturers, create labels, mark, and load shipments Collaborate with Hughes Shipping Team for Certificates of Origin, shipping activities, and monitor consignments in transit Obtain, manage, and record proof of delivery documentation, report on-time delivery, and manage shipping budget Analyse and report costs and performance for logistics activities, distribute monthly free stock lists, and assist in Sage ERP integration Attend events, conferences, and trade shows as needed About You: Experience: 3-5 years in Sales, Export, Import, and Shipping within a manufacturing setting Possession of a full clean driving license and passport Consideration for candidates with transferable skills and enthusiasm. Technical Skills: Proficient in Salesforce or similar CRM platforms Strong telephone etiquette and export documentation knowledge Detail-oriented with proficiency in Microsoft Office and SAGE 200c Effective communicator with both production and commercial teams Skilled in problem-solving and independent work Knowledgeable in health and safety regulations, ISO standards, and willing to undergo necessary training Education Requirements: Degree level education preferred but not required GCSE in Math and English, with basic environmental and quality awareness Why Terraplas? As an associate with us, you will be part of a small but dynamic and forward-thinking team, willing to reward those who are driven to providing exceptional service to both internal and external customers. As well as being a key member of the team that who further strengthens the foundation of our business, you will have the opportunity to add value that is felt throughout our customer base. The successful candidate will have the opportunity to immediately impact on the performance of the business and will be given exposure to the wider executive organisation. How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Sales Executive, Sales, Sales Assistant, Logistics, Sales and Logistics Executive, Customer Service, Sales Coordinator, Sales Administrator, Supply Chain Sales, Sales Operations.
May 07, 2024
Full time
At Terraplas, we have an exciting opportunity for a dynamic Sales and Logistics Executive to join our growing team. If you have 3-5 years' experience of sales, export, import, and shipping within a manufacturing setting, we'd love to hear from you - apply online today! Sales and Logistics ExecutiveStockport, SK1 2AE with Hybrid working Full time, permanent £30,000 - £35,000 per annum Full driving licence and passport required Please Note: Applicants must be authorised to work in the UK Terraplas, the world's No.1 for Turf Protection, is seeking a motivated individual to join our team as a Sales and Logistics Executive. We have been at the forefront of developing and manufacturing temporary flooring systems for over 30 years, ensuring high-quality stadium turf remains intact during large-scale events. As the original innovator of turf protection techniques, we have a proven track record of success, with renowned venues, including Wembley Stadium, placing their trust in our expertise. Benefits: Hybrid working Bonus scheme Competitive company pension contribution Healthcare cashback scheme Wellbeing incentive Cycle to work scheme Computer scheme 25 days holiday + 8 bank holidays Death in service About the Role: You will be responsible and accountable for the company's Sales, Planning, Procurement and Global Shipping Activities (UK, Export and Import). The shipping element of this role will be supported by the Shipping Team within Hughes Safety Showers Ltd. Key Responsibilities: Respond to online and phone inquiries, calculate costs, produce quotations, and assist with sales inquiries Manage Salesforce Leads and Opportunities, liaise with Distributors, Partners, and Rental associates for quotations and product support Support management of the Terraplas Customer Inbox and obtain same-day freight quotes. Assist Business Manager with production planning, scheduling, reporting, and stock management Coordinate purchase orders, material lead-times, goods receipts, despatches, and stock takes Coordinate loading activities with sub-manufacturers, create labels, mark, and load shipments Collaborate with Hughes Shipping Team for Certificates of Origin, shipping activities, and monitor consignments in transit Obtain, manage, and record proof of delivery documentation, report on-time delivery, and manage shipping budget Analyse and report costs and performance for logistics activities, distribute monthly free stock lists, and assist in Sage ERP integration Attend events, conferences, and trade shows as needed About You: Experience: 3-5 years in Sales, Export, Import, and Shipping within a manufacturing setting Possession of a full clean driving license and passport Consideration for candidates with transferable skills and enthusiasm. Technical Skills: Proficient in Salesforce or similar CRM platforms Strong telephone etiquette and export documentation knowledge Detail-oriented with proficiency in Microsoft Office and SAGE 200c Effective communicator with both production and commercial teams Skilled in problem-solving and independent work Knowledgeable in health and safety regulations, ISO standards, and willing to undergo necessary training Education Requirements: Degree level education preferred but not required GCSE in Math and English, with basic environmental and quality awareness Why Terraplas? As an associate with us, you will be part of a small but dynamic and forward-thinking team, willing to reward those who are driven to providing exceptional service to both internal and external customers. As well as being a key member of the team that who further strengthens the foundation of our business, you will have the opportunity to add value that is felt throughout our customer base. The successful candidate will have the opportunity to immediately impact on the performance of the business and will be given exposure to the wider executive organisation. How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Sales Executive, Sales, Sales Assistant, Logistics, Sales and Logistics Executive, Customer Service, Sales Coordinator, Sales Administrator, Supply Chain Sales, Sales Operations.
Position: Despatch Coordinator/ Administrator Reporting to: Supply Chain Manager We are currently seeking a permanent, full-time Despatch Coordinator to join our clients busy team. Reporting to the Supply Chain Manager, this is a busy and often demanding role with the main purpose being to provide high standards of service and support to internal and external customers. You will co-ordinate and help to manage the day to day running of the Despatch Office, work with our clients hird-party provider Gregorys and provide support to our clients Despatch, Loading teams and drivers. To be successful in the role you will have experience of working in a customer service environment, a background in despatch/shipping would be advantageous. Your key responsibilities will include: Liaising with the production teams on product availability Customer delivery notifications Dealing with customer complaints/queries relating to the delivery of goods Work cross functionally in problem solving for goods not loaded/goods returned Generate Despatch paperwork, issue and edit loads to the loading bay Invoicing of delivered goods Management of the returns process Carrying out general day to day administration duties as required by the Supply Chain Manager Manage and maintain the FedEx contract including the processing of insurance claims. Coordinate bank holiday despatch planning Pass supplier invoices for payment Load planning Month end transaction checks The successful candidate will: Have excellent communication skills (both written and verbal) and interpersonal skills, as well as a confident and professional telephone manner Be calm and resilient and able to manage customers' expectations / 'difficult' conversations when needed Work effectively under pressure and prioritise tasks appropriately, whilst also ensuring accuracy Good working knowledge of Microsoft Office packages including Word and Excel Have the ability to proactively seek improvements to systems and processes to enhance the customer delivery experience Previous experience in a Transport / Despatch role an advantage Import/Export experience would be an advantage Working a 37-hour, five-day week, Monday to Friday.
Feb 24, 2022
Full time
Position: Despatch Coordinator/ Administrator Reporting to: Supply Chain Manager We are currently seeking a permanent, full-time Despatch Coordinator to join our clients busy team. Reporting to the Supply Chain Manager, this is a busy and often demanding role with the main purpose being to provide high standards of service and support to internal and external customers. You will co-ordinate and help to manage the day to day running of the Despatch Office, work with our clients hird-party provider Gregorys and provide support to our clients Despatch, Loading teams and drivers. To be successful in the role you will have experience of working in a customer service environment, a background in despatch/shipping would be advantageous. Your key responsibilities will include: Liaising with the production teams on product availability Customer delivery notifications Dealing with customer complaints/queries relating to the delivery of goods Work cross functionally in problem solving for goods not loaded/goods returned Generate Despatch paperwork, issue and edit loads to the loading bay Invoicing of delivered goods Management of the returns process Carrying out general day to day administration duties as required by the Supply Chain Manager Manage and maintain the FedEx contract including the processing of insurance claims. Coordinate bank holiday despatch planning Pass supplier invoices for payment Load planning Month end transaction checks The successful candidate will: Have excellent communication skills (both written and verbal) and interpersonal skills, as well as a confident and professional telephone manner Be calm and resilient and able to manage customers' expectations / 'difficult' conversations when needed Work effectively under pressure and prioritise tasks appropriately, whilst also ensuring accuracy Good working knowledge of Microsoft Office packages including Word and Excel Have the ability to proactively seek improvements to systems and processes to enhance the customer delivery experience Previous experience in a Transport / Despatch role an advantage Import/Export experience would be an advantage Working a 37-hour, five-day week, Monday to Friday.
Our client is one of the UK's leading chemical distributors who pride themselves on their approachable style and delivering personalised service. Our client distributes various chemicals, including the more specialist chemicals that are often not easy to come by. Job Description: We are seeking a Sales Coordinator with a 'can do' attitude, and a keen eye for detail and accuracy. Teamwork is essential in this position and the Sales Coordinator must have the ability to work to challenging deadlines with support, as well as under their initiative. Responsibilities: * As the Sales Coordinator, you will ensure customer orders are despatched promptly and accurately * Be responsible for specific clients and deal with their accounts from enquiry through to invoicing * The sales coordinator will review stock levels and place orders for materials from key suppliers * Use the inhouse system to input sales orders, purchase orders, invoices, credit notes * As the sales Coordinator, it will be your responsibility to build relationships with external stakeholders Candidate Requirements: * Previous experience working in a similar role such as Sales Coordinator, Customer Service Coordinator is essential * Exceptional customer service skills * Previous experience of working within a chemical environment would be desirable * Must be detail focused with strong MS Excel experience * Warm and personable nature * Strong team player * Confident in liaising with external stakeholders * Experience of working within a busy office environment This role is commutable from Stoke, Congleton, Crewe, Stone. Hours: Monday - Friday 8:45am - 5:00pm Salary: £19,000 per annum Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Feb 22, 2022
Full time
Our client is one of the UK's leading chemical distributors who pride themselves on their approachable style and delivering personalised service. Our client distributes various chemicals, including the more specialist chemicals that are often not easy to come by. Job Description: We are seeking a Sales Coordinator with a 'can do' attitude, and a keen eye for detail and accuracy. Teamwork is essential in this position and the Sales Coordinator must have the ability to work to challenging deadlines with support, as well as under their initiative. Responsibilities: * As the Sales Coordinator, you will ensure customer orders are despatched promptly and accurately * Be responsible for specific clients and deal with their accounts from enquiry through to invoicing * The sales coordinator will review stock levels and place orders for materials from key suppliers * Use the inhouse system to input sales orders, purchase orders, invoices, credit notes * As the sales Coordinator, it will be your responsibility to build relationships with external stakeholders Candidate Requirements: * Previous experience working in a similar role such as Sales Coordinator, Customer Service Coordinator is essential * Exceptional customer service skills * Previous experience of working within a chemical environment would be desirable * Must be detail focused with strong MS Excel experience * Warm and personable nature * Strong team player * Confident in liaising with external stakeholders * Experience of working within a busy office environment This role is commutable from Stoke, Congleton, Crewe, Stone. Hours: Monday - Friday 8:45am - 5:00pm Salary: £19,000 per annum Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Get Staffed Online Recruitment Limited
Corby, Northamptonshire
Transport Coordinator A complex manufacturing operations based across a number of locations - operating 5 Business teams and is an award winning, print, point-of-purchase and packaging business - are looking to employ a Transport Coordinator on a permanent, full time basis. The role would be perfect for a candidate who can demonstrate strong administration and communication skills, along with problem solving, the ability to prioritise their workload, and a willingness to learn new skills and develop themselves To coordinate all transport requirements for the Company's Litho business. To understand and meet customer expectations in line with operational requirements to ensure that all items and despatched and delivered on time, in full. To work within the Customer Supply team to implement a structured approach to managing quality and a culture of continuous improvement within the transport function. The role: Co-ordinate all internal and external transport requirements, liaising between both our customers and hauliers to achieve deliveries that arrive on-time and in full planned in a cost effective manner. This includes acquiring booking in slots (min 48hrs) in advance, booking transportation, fulfilling administration duties and raising delivery notes. Raise purchase orders on SAP for transport activities - per supplier, per week (or per project). Purchase pallets & manage weekly pallet declaration report. Works order material receipting and confirmations. Assist the Planner to achieve the desired plan by liaising on a daily basis regarding vehicles arriving for despatch and the timing associated with the completion of outgoing projects. Attend the daily Production Meeting advising of the daily transport status. Monthly stock take administration for customers & site requirements. Management of all communication & administration of external outsourced supplier requirements. Management of OTIF data - to provide weekly, monthly reports to inform the Customer Supply Chain Manager of the fulfilment of requirements and ensure we are meeting SLA expectations. Investigate and report on any trends, issues and problems to prevent a 98% success rate. Respond to any quality issues relating to transport including management of supplier NCR where relevant. Provide adequate management of PODs to ensure we meet customer SLA requirements. Understand, identify any areas for improvement that can be influenced by the role. Work with various partner departments to provide workable solutions and ideas. Implement a method of Continuous Improvement related to transport and associated functions. The person: Ability to work in a demanding customer service related role delivering against agreed deadlines and priorities. Experience of problem solving, decision making and pro-actively managing how to ensure the role is effective and efficient. Excellent attention to detail and high work ethic. Numerate. Commercially aware. A good team player. With a desire to help others. Proficient in using Microsoft office products such as Excel, Word, Outlook etc. PC literate. Self-motivated, will go the extra mile to support the business and teams goals. Excellent written and verbal communication skills and judgement of communication method applicable to individual circumstances. This is a focused role to support our client's customer's needs, prompt decision making in relation to the management of transport arrangements is required. Adaptable in approach to meet the changing requirements on a day to day basis. Competitive salary 25 days holiday (plus bank holidays) Company pension Employee Assistance Programme supporting employee and immediate family INDJOB
Dec 03, 2021
Full time
Transport Coordinator A complex manufacturing operations based across a number of locations - operating 5 Business teams and is an award winning, print, point-of-purchase and packaging business - are looking to employ a Transport Coordinator on a permanent, full time basis. The role would be perfect for a candidate who can demonstrate strong administration and communication skills, along with problem solving, the ability to prioritise their workload, and a willingness to learn new skills and develop themselves To coordinate all transport requirements for the Company's Litho business. To understand and meet customer expectations in line with operational requirements to ensure that all items and despatched and delivered on time, in full. To work within the Customer Supply team to implement a structured approach to managing quality and a culture of continuous improvement within the transport function. The role: Co-ordinate all internal and external transport requirements, liaising between both our customers and hauliers to achieve deliveries that arrive on-time and in full planned in a cost effective manner. This includes acquiring booking in slots (min 48hrs) in advance, booking transportation, fulfilling administration duties and raising delivery notes. Raise purchase orders on SAP for transport activities - per supplier, per week (or per project). Purchase pallets & manage weekly pallet declaration report. Works order material receipting and confirmations. Assist the Planner to achieve the desired plan by liaising on a daily basis regarding vehicles arriving for despatch and the timing associated with the completion of outgoing projects. Attend the daily Production Meeting advising of the daily transport status. Monthly stock take administration for customers & site requirements. Management of all communication & administration of external outsourced supplier requirements. Management of OTIF data - to provide weekly, monthly reports to inform the Customer Supply Chain Manager of the fulfilment of requirements and ensure we are meeting SLA expectations. Investigate and report on any trends, issues and problems to prevent a 98% success rate. Respond to any quality issues relating to transport including management of supplier NCR where relevant. Provide adequate management of PODs to ensure we meet customer SLA requirements. Understand, identify any areas for improvement that can be influenced by the role. Work with various partner departments to provide workable solutions and ideas. Implement a method of Continuous Improvement related to transport and associated functions. The person: Ability to work in a demanding customer service related role delivering against agreed deadlines and priorities. Experience of problem solving, decision making and pro-actively managing how to ensure the role is effective and efficient. Excellent attention to detail and high work ethic. Numerate. Commercially aware. A good team player. With a desire to help others. Proficient in using Microsoft office products such as Excel, Word, Outlook etc. PC literate. Self-motivated, will go the extra mile to support the business and teams goals. Excellent written and verbal communication skills and judgement of communication method applicable to individual circumstances. This is a focused role to support our client's customer's needs, prompt decision making in relation to the management of transport arrangements is required. Adaptable in approach to meet the changing requirements on a day to day basis. Competitive salary 25 days holiday (plus bank holidays) Company pension Employee Assistance Programme supporting employee and immediate family INDJOB